Employee and Labor Relations Investigator (Administrator I), ELR (532586)

  • California State University, San Bernardino (CSUSB)
  • San Bernardino, California
  • Aug 24, 2023
Full Time Administration and Management Criminology and Forensics Human Resources and Personnel

Job Description


Job Summary:

Under the direction and supervision from the Director for Employee and Labor Relations, the Labor Relations Investigator position will conduct and oversee personnel investigations and will serve as the primary investigator on matters involving allegations of unprofessional conduct and violations of University policy.

Major duties and responsibilities.
  • Incumbent will conduct lead investigations involving allegations of misconduct and violations of university policy for Faculty and Staff. Incumbent conducts interviews, gathers evidence, provides investigatory information to the Director, and interprets applicable policies, procedures, and Collective Bargaining Agreements to draft high-quality written documentation, summarizing investigative findings, analysis of the evidence and forming conclusions.
  • Cultivate rapport with Staff, Faculty, and Union representatives while in conflict to achieve desired outcomes. Advise and provide guidance to administrators in conducting investigations. Counsel and coach managers and administrators on labor-related issues and promote an engaged and positive culture.
  • Collaborate with Director of Employee & Labor Relations in developing as well as coordinating, guiding, and implementing training and professional development on personnel investigations. Create and present campus training sessions to familiarize the audience with university policies, procedures, guidelines, and practices.
  • Maintain and track accurate, confidential case records. Prepare data and statistical analysis reports of Labor Relation activities and projects.
  • Represent University at State Personnel Board, hearings, and arbitration. In partnership with the University Legal Counsel, participates in hearings and mediations by performing such tasks as interviewing potential witnesses, hearing preparation, and preparing exhibits.
  • Support other core projects across Labor Relations as directed.

Minimum Qualifications: Required Education and Experience
  • Bachelor’s degree in a related field. Minimum 2-5 years of related experience, human resources department, or comparable field.

Required Qualifications
  • Excellent writing and research skills and the ability to generate concise, logical, and grammatically correct analytical reports that convey complex and sensitive issues.
  • Ability to read and interpret complex legal documents such as court opinions, laws, and federal regulations to evaluate their impact on University policies and procedures. Working knowledge of federal and state laws and regulations
  • Ability to maintain effective working relationships with administrators, staff, faculty, students and community partners.
  • Demonstrated assessment, investigation, and resolution of concerns and complaints including conflict resolution, problem-solving techniques, complaint screening, interviewing, consultation and advice, and conducting investigations.
  • The ability to exercise independent judgment, to assess and negotiate complex, highly sensitive situations, including the ability to maintain confidentiality, be discrete, and maintain neutrality in the face of indifference or hostility.
  • Demonstrated skill and sensitivity in interacting with various ethnic, social, cultural, economic, and educational backgrounds to identify, investigate and facilitate problem resolution.
  • Must be committed to principles of due process, fairness, and respect.

Compensation and Benefits:

Anticipated Hiring Range: $3,750 - $7,291 Per Month

Classification Salary Range: $3,750 - $11,146 Per Month

The salary offered will take into account internal equity and experience among other factors.

The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 14 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here .

Position Information:

Work status: Full-time/Exempt/At-will

Academic year schedule: Monday through Friday (8:00 am - 5:00 pm), some evenings/weekends.

Summer schedule: Monday through Thursday (7:00 am - 5:30 pm), some evenings/weekends.

This is a full-time management (MPP) position. MPP employees serve at the pleasure of the campus President. MPPs do not serve a probationary period and never receive permanent status.

Considerations will be given to candidates who apply by Thursday, December 14, 2023 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received.

As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

California State University, San Bernardino in not a sponsoring agency for staff or management positions (i.e. H1-B Visas).

Conditions of Employment

Background Check

Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

Mandated Reporter

The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.


CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents .

Statement of Commitment to Diversity

In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination.

California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit https://www.csusb.edu/human-resources/diversity-inclusion

Closing Statement:

Reasonable Accommodation

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact Nora Jean Fernandez, ADA Manager at Nora.Fernandez@csusb.edu


CSUSB is a smoke and tobacco-free campus. See policy at https://calstate.policystat.com/policy/6591951/latest/ .

Clery Act

In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: https://www.csusb.edu/clery-act

Closing Date/Time: Open until filled

Job Address

San Bernardino, California 92407 United States View Map