Texas Tech University Health Sciences Center
Amarillo, TX
Jun 12, 2024
Full Time
MC Sr Patient Svcs Specialist Amarillo 37881BR Position Description This position is responsible for assuring smooth operation of the flow in a correctional facility medical clinic. Employees serve as primary contacts for patients and are responsible for preparing necessary paperwork before patient visits, receiving patients, and maintaining records. In addition, this position may be responsible for coordinating other clinic services, responding to requests for patient information, and maintaining related information for the department. Employees in this classification receive general supervision. Most work is performed according to established procedures; problems of an unusual nature are referred to supervisor. Work is performed in a medical clinic setting in a correctional facility and may require a high degree of contact with patients, facility staff, and other partners. Major/Essential Functions Serve as a unit grievance coordinator processing formal and informal grievances and record them in the grievance database. Responsible for collection, development, and reporting of monthly activity report, census report, grievance report, chronic care report, missed clinic report, and no show report as required by CMHC. Perform clerical duties for Administration as requested, including taking messages, copies, field routine questions, and special projects. Serve as backup for other PSS positions in case of absence or leave, as requested by Administration. Complete other duties as assigned. About Managed Care: Since 1989, TTUHSC Managed Care has served as a healthcare delivery service, providing high quality, low cost healthcare to patients within the Texas Department of Criminal Justice system. We provide medical, mental health, and dental services to patients in 22 facilities throughout West Texas. Managed Care emphasizes our values-based culture in all we do. You can learn more about TTUHSC Managed Care by visiting our website HERE . This valuable team member shall perform work in a manner that reflects the Values of TTUHSC : ONE TEAM: Unite and include diverse perspectives to achieve our mission KINDHEARTED: Exceed expectations with a kind heart, helping hands, and a positive attitude INTEGRITY: Be honorable and trustworthy even when no one is looking VISIONARY: Nurture innovative ideas, bold explorations, and a pioneering spirit BEYOND SERVICE: Create and deliver positive defining moments Take care of yourself and your family. Enjoy some of the best benefits in the state of Texas: Comprehensive Benefits Package Training Continuing Education Loan Forgiveness Program Retiree Insurance Paid Leave Leadership Program State Pension Required Qualifications High school diploma or equivalent. Three (3) years customer service, office or related experience required, with two (2) of those years in a healthcare setting preferred. To apply, please visit: https://sjobs.brassring.com/TGnewUI/Search/home/HomeWithPreLoad?partnerid=25898&siteid=5283&PageType=JobDetails&jobid=866721 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information or status as a protected veteran. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx. Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-0430914c15cac94098a183e26509de24