Minimum Qualifications Public Information Specialist Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university with major coursework in Marketing, Public Relations, Journalism, Advertising or related field; Or four (4) years of experience in developing and implementing programs of public information. Licenses and Certifications Required: None. Public Information Specialist Sr Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university with major coursework in Marketing, Public Relations, Journalism, Advertising or related field plus four (4) years of progressive experience in developing and implementing programs of public information, one (1) of which was in a team leader/coordinator capacity. Experience may substitute for the education up to the maximum of four (4) years. Licenses and Certifications Required: None. Notes to Applicants This position is responsible for the dissemination of news and information about departmental and Citywide programs to the media, general public, and City of Austin employees. While media relations will be the focus of this role, other duties may contribute to social media, internal communications, marketing, and public relations. Developing and implementing media strategies and providing advice and training on media engagement will also be key responsibilities. Strong candidates will demonstrate the following: Ability to thrive in a fast-paced environment, prioritizing multiple tasks with short deadlines under pressure while maintaining attention to detail Highly collaborative work style and ability to work well in a team environment and establish good rapport at all levels of the organization In-depth understanding of local government Salary: Public Information Specialist: $28.04 - $34.34 Public Information Specialist Senior: $30.29 - $37.86 When completing the City of Austin employment application: Please be sure to detail on the application all previous employment that you wish to be considered as part of your qualifications. A detailed, complete employment application is required. It helps us to better evaluate your qualifications and will be used to determine salary if you are selected for this position. Be sure to provide job titles and employment dates for all jobs you wish to be considered. Describe your specific experience for each position. Include all job duties, responsibilities, and employment dates. A résumé is required, but will not substitute for a complete employment application. A cover letter is also required. If you are selected as a top candidate: Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution. Military/veteran applicants will need to provide a copy of the DD-214 prior to confirming a start date. Pay Range See Notes to Applicants Hours Monday - Friday 8:00 a.m. - 5:00 p.m. Hours will vary due to operational needs. Job Close Date 07/02/2024 Type of Posting External Department Communications and Public Information Office Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Technical Location 301 W 2nd St, Austin, TX Preferred Qualifications Preferred Experience: Experience serving as official spokesperson to the media Experience responding to media inquiries on behalf of a governmental organization Experience conducting media training Experience writing press releases and media advisories Experience communicating with diverse demographics Experience translating complex ideas for a general audience Experience pitching stories and securing media coverage Experience seeking out and cultivating news and information resources for the development of stories Experience as a City of Austin PIO a plus Spanish language skills a plus Duties, Functions and Responsibilities This position is posted at multiple levels. For Duties, Functions and Responsibilities, please select the appropriate job description below. Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Public Information Specialist Job Description Public Information Specialist Senior Job Description Knowledge, Skills and Abilities This position is posted at multiple levels. For Knowledge, Skills and Abilities, please select the appropriate job description below. Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Public Information Specialist Job Description Public Information Specialist Senior Job Description Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the Public Information Specialist position are: Graduation with a Bachelor's degree from an accredited college or university with major coursework in Marketing, Public Relations, Journalism, Advertising or related field; Or Four (4) years of experience in developing and implementing programs of public information. Do you meet these minimum qualifications? Yes No * Describe your experience drafting press releases and serving as spokesperson for a large organization. If you do not have this experience state "none" or "N/A". (Open Ended Question) * Describe your experience investigating and responding to media inquiries for local, state and/or federal government. (Open Ended Question) Optional & Required Documents Required Documents Cover Letter Resume Optional Documents
Jun 11, 2024
Full Time
Minimum Qualifications Public Information Specialist Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university with major coursework in Marketing, Public Relations, Journalism, Advertising or related field; Or four (4) years of experience in developing and implementing programs of public information. Licenses and Certifications Required: None. Public Information Specialist Sr Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university with major coursework in Marketing, Public Relations, Journalism, Advertising or related field plus four (4) years of progressive experience in developing and implementing programs of public information, one (1) of which was in a team leader/coordinator capacity. Experience may substitute for the education up to the maximum of four (4) years. Licenses and Certifications Required: None. Notes to Applicants This position is responsible for the dissemination of news and information about departmental and Citywide programs to the media, general public, and City of Austin employees. While media relations will be the focus of this role, other duties may contribute to social media, internal communications, marketing, and public relations. Developing and implementing media strategies and providing advice and training on media engagement will also be key responsibilities. Strong candidates will demonstrate the following: Ability to thrive in a fast-paced environment, prioritizing multiple tasks with short deadlines under pressure while maintaining attention to detail Highly collaborative work style and ability to work well in a team environment and establish good rapport at all levels of the organization In-depth understanding of local government Salary: Public Information Specialist: $28.04 - $34.34 Public Information Specialist Senior: $30.29 - $37.86 When completing the City of Austin employment application: Please be sure to detail on the application all previous employment that you wish to be considered as part of your qualifications. A detailed, complete employment application is required. It helps us to better evaluate your qualifications and will be used to determine salary if you are selected for this position. Be sure to provide job titles and employment dates for all jobs you wish to be considered. Describe your specific experience for each position. Include all job duties, responsibilities, and employment dates. A résumé is required, but will not substitute for a complete employment application. A cover letter is also required. If you are selected as a top candidate: Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution. Military/veteran applicants will need to provide a copy of the DD-214 prior to confirming a start date. Pay Range See Notes to Applicants Hours Monday - Friday 8:00 a.m. - 5:00 p.m. Hours will vary due to operational needs. Job Close Date 07/02/2024 Type of Posting External Department Communications and Public Information Office Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Technical Location 301 W 2nd St, Austin, TX Preferred Qualifications Preferred Experience: Experience serving as official spokesperson to the media Experience responding to media inquiries on behalf of a governmental organization Experience conducting media training Experience writing press releases and media advisories Experience communicating with diverse demographics Experience translating complex ideas for a general audience Experience pitching stories and securing media coverage Experience seeking out and cultivating news and information resources for the development of stories Experience as a City of Austin PIO a plus Spanish language skills a plus Duties, Functions and Responsibilities This position is posted at multiple levels. For Duties, Functions and Responsibilities, please select the appropriate job description below. Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Public Information Specialist Job Description Public Information Specialist Senior Job Description Knowledge, Skills and Abilities This position is posted at multiple levels. For Knowledge, Skills and Abilities, please select the appropriate job description below. Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Public Information Specialist Job Description Public Information Specialist Senior Job Description Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the Public Information Specialist position are: Graduation with a Bachelor's degree from an accredited college or university with major coursework in Marketing, Public Relations, Journalism, Advertising or related field; Or Four (4) years of experience in developing and implementing programs of public information. Do you meet these minimum qualifications? Yes No * Describe your experience drafting press releases and serving as spokesperson for a large organization. If you do not have this experience state "none" or "N/A". (Open Ended Question) * Describe your experience investigating and responding to media inquiries for local, state and/or federal government. (Open Ended Question) Optional & Required Documents Required Documents Cover Letter Resume Optional Documents
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information TYPE OF RECRUITMENT: OPEN COMPETITIVE EXAM NUMBER: CA1609A FIRST DAY OF FILING: Tuesday, May 28, 2024 at 8:00 A.M. (PT) Until the needs of the service are met and is subject to closure without prior notice. WHO WE ARE: The County of Los Angeles (County) is the largest employer in Southern California with more than 110,000 employees across 37 departments and an operating budget of $38 billion. The County serves the needs of over 10 million residents and 88 municipalities that lie within our boundaries. WHAT WE DO: At the Los Angeles County (County) Department of Consumer and Business Affairs (DCBA), we are committed to fostering a fair and dynamic marketplace and enhancing the economic wellbeing of our communities. DCBA is the only local freestanding consumer protection agency in the State, and since its establishment in 1975, our resources and areas of assistance have significantly expanded. We strive to improve the lives of all consumers, tenants, homeowners, immigrants, and workers. Today, we provide a diverse range of services to the residents of the County, including investigating and assisting with consumer complaints, real estate fraud, identity theft, and elder financial abuse. We also strive to keep people housed and in mitigating displacements through our rent stabilization, tenant protections programs and our foreclosure prevention services. DCBA works to expand access to justice and ensures that residents understand their rights, protect those rights, and obtain a fair outcome through our consumer protection programs, including Small Claims Advisor, dispute resolution and mediation programs, immigration legal services, eviction prevention program, and through our Self- Help Legal Access Centers (SHLAC). DCBA also oversees the County’s cannabis regulatory framework and is committed to ensuring an equitable, sustainable, and safe marketplace. Additionally, we drive initiatives that protect workers from exploitation, human trafficking, and provide access to services for vulnerable communities including low to moderate income families, foster youth, and immigrants. DCBA prides itself on providing extraordinary customer service and ensuring equitable access to our programs and resources for all residents of the County. THE OPPORTUNITY: We are seeking qualified candidates to fill Senior Public Information Specialist vacancies in our Communications division at DCBA. DEFINITION: Initiates, plans, develops, maintains, evaluates, implements, and coordinates a more complex and sensitive public information and engagement program; serves in a lead capacity or may serve as a supervisor to public information staff engaged in the planning and dissemination of information through various media channels. CLASSIFICATION STANDARDS: Under general direction, positions allocable to this class report to a higher-level manager or Communications Manager and are responsible for initiating, planning, developing, maintaining, evaluating, implementing, and coordinating more complex public information programs which may be highly-visible, controversial, or sensitive in nature. This class serves a lead role in organization crisis communications or emergency communication responses and provides media training for departmental subject matter experts representing the department before civic and community groups. Positions are characterized by performing the more complex public information functions, such as communicating with members of the news media; developing crisis communications plans; planning, writing, editing, and preparing the more complicated and sensitive material for dissemination through various communication channels, as well as researching departmental programs and investigating and resolving concerns regarding departmental matters. Positions in this class provide technical guidance to other professional, technical, and/or support staff assigned to public information activities. Incumbents must demonstrate a sophisticated understanding of methods of communicating with the County’s diverse, multilingual communities, and must possess professional-level verbal and written communication skills, applying communication principles, methods, practices, and techniques to engage local media and to convey information to the public through various media channels. Incumbents apply their substantial knowledge in utilizing various media outlets and social media platforms, including hyperlocal and ethnic media outlets. Incumbents in this class must have extensive knowledge of the Public Records Act. This class may also serve as a supervisor. Incumbents must seek professional development opportunities and continually update their skills. Essential Job Functions Serves as a key resource to executive management, advising on media relations, strategic communications, procedures, and processes. Provides technical guidance or supervises a team of lower-level public information staff. Establishes the objectives of the department’s public information program and develops strategies and tactics to accomplish these objectives. Organizes and may assign work, sets priorities, and follows-up to ensure coordination and completion of assigned work. Supervises the development and execution of communication strategies, tactics and deliverables, through various communication channels such as web and social media content, email newsletters, print collateral such as brochures, annual reports, and other content. Oversees the coordination and execution of videography, photography, and graphic design services, as needed. Researches and oversees research of departmental projects for proactive media outreach (story pitches). Develops procedures, standards, and guidelines for collection, review, and presentation of information to be communicated to the public through the various media channels and platforms. Coordinates releases and distribution to the media; organizes and arranges public information campaigns and press conferences. Identifies, develops, and maintains key communication channels, adapting and improving them in line with external trends and business needs. Handles intake and response to media requests for information under the California Public Records Act, in coordination with departmental management, County Counsel and the department’s Public Records Act coordinator. Attends and participates in meetings; stays abreast of new trends and innovations related to the field of public information and media relations. Serves as liaison between the department and media representatives and develops effective relationships with media outlets. Monitors and tracks issues affecting the department, monitors media channels and informs management accordingly. Works with department representatives to develop communications such as an annual report, annual budget, mission and vision, and other critical documents. Serves as an information conduit to Board staff and Board Deputies and alerts them of inquiries regarding high-profile or controversial issues affecting the department and provides opportunities to generate accurate media coverage to highlight departmental activities to the public. Responds to newsworthy events and media inquiries, which may include emergencies as a result of an epidemic or following the occurrence of natural or other disaster by providing contacts and immediate responsiveness to inquiries including receiving and assessing information, tailoring releases to the audience, cooperating with the Board Office, Chief Executive Office, communications media, and advising appropriate personnel. Develops and maintains internal communication projects. Assesses effectiveness of digital content using online metrics. Maintains departmental website’s public information content. Staffs public information booth and make presentations to community groups. Develops and manages annual operating budget and provides fiscal direction to the unit(s) supervised. Responds to emergencies, newsworthy events, and media inquiries. Drives to different sites, as necessary. Requirements SELECTION REQUIREMENTS: A Bachelor's degree*, or higher, from an accredited college or university with a major in Communications, Journalism, Public Administration, Public Relations, English or a closely-related field -AND- Four years of experience at the level of Los Angeles County’s class of Public Information Specialist** initiating, planning, developing, maintaining, evaluating, implementing, and coordinating a public information program***. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. Some positions may require a valid California Class C Driver License to perform job-related functions. PHYSICAL CLASS: Physical Class II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. SPECIAL REQUIREMENT INFORMATION: *To receive credit for the required degree, you must include a legible copy of the official diploma, official transcripts, or official letter from the accredited institution which shows the area of specialization, at the time of filing or within 7 calendar days from the date of filing application. Please submit documentation to Ahsu@dcba.lacounty.gov and indicate your name, the exam name, and the exam number. **A Los Angeles County Public Information Specialist is defined as one who i nitiates, plans, develops, maintains, evaluates, implements, and coordinates a public information and engagement program for a County department. ***A Public Information program is one in which information is disseminated to internal and external audiences for the purpose of informing the public in support of an organization’s goals. Withhold Information No withholds will be allowed for this examination. Required experience must be fully met and indicated on the application on the last day of filling. Out-of-class will be accepted for this examination. Employees who wish to qualify using experience gained in county classifications not listed above must provide verification of qualifying out-of-class experience by providing official documentation of additional responsibility bonus, out-of-class bonus, temporary assignment bonus, or reclassification study with CEO Classification with your application at the time of filing or within 7 calendar days from the last date of application filing. Out of Class Bonuses, Temporary Bonuses, and Additional Responsibility Bonuses must be approved/signed by the departmental HR Manager or designated representative or will not be accepted. Employees do not need to submit such verification if they hold or have held one of the positions above, or a position deemed to be at equivalent level. Questionable experience will be verified through the departmental HR Manager when necessary. DESIRABLE QUALIFICATIONS: Additional points will be awarded to candidates who possess the following desirable qualifications: Experience performing public information work for a government agency Experience using various social media platforms to communicate internally and externally, managing, and creating content for an organization’s website Experience providing technical guidance and supervision over other public information staff Experience working with the public, external organizations, media and press to communicate an organization’s message to the public in support of its goals and purpose Experience managing and creating organizations publications utilizing software such as MS PowerPoint, Adobe/Illustrator, Photoshop, Canva and Vizio Additional Information EXAMINATION CONTENT: This examination will consist of an evaluation of education and experience based upon application information, desirable qualifications, and supplemental questionnaire, weighted 100%. Candidates must achieve a passing score of 70% or higher on the examination in order to be added on the eligible register. ELIGIBILITY INFORMATION: Applications will be processed on an "as received" basis and those receiving a passing score will be promulgated to the eligible register accordingly. The names of candidates receiving a passing grade on the examination will be placed on the eligible register and will appear in the order of their score group for a period of twelve (12) months following the date of eligibility. NO PERSON MAY COMPETE IN THIS EXAMINATION MORE THAN ONCE EVERY TWELVE (12) MONTHS. VACANCY INFORMATION: The eligible register resulting from this examination will be used to fill vacancies throughout the Department of Consumer and Business Affairs as they occur. AVAILABLE SHIFT: Appointees may be required to work any shift, including evenings, nights, weekends and holidays. APPLICATION AND FILING INFORMATION: APPLICATIONS MUST BE FILED ONLINE ONLY. APPLICATIONS SUBMITTED BY U.S. MAIL, FAX OR IN PERSON WILL NOT BE ACCEPTED. Apply online by clicking on the green "Apply" button at the top right of this posting. You can also track the status of your application using this website. This examination will remain open until the needs of the service are met. Application filing may be suspended at any time with or without advance notice. IMPORTANT NOTES : ALL information in the application materials is subject to VERIFICATION. We may reject your application at any point during the examination hiring process, including after the appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing VERBIAGE form the Class Specifications and Selection Requirements serving as your description of duties WILL NOT be sufficient to meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the Minimum Requirements . Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week and description of work performed. If your application is incomplete, it will be rejected. NOTE: If you are unable to attach required documents, you must email the documents to the exam analyst, Alvin Hsu, at Ahsu@dcba.lacounty.gov within seven (7) calendar days of filing online. Please include the exam number and the exam title. Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. For more information, please visit their website at https://lacountylibrary.org or contact the specific libraries directly. FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individual assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed . ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI) The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. CALIFORNIA RELAY SERVICES PHONE: (800) 735-2922 ADA COORDINATOR PHONE: (213) 948-2895 TELETYPE PHONE NUMBER: (800) 899-4099 ALTERNATE TELETYPE PHONE NUMBER: (800) 897- 0077 DEPARTMENT CONTACT Alvin Hsu, Exam Analyst (213) 948-2895 AHsu@dcba.lacounty.gov For detailed information, please click here
May 25, 2024
Full Time
Position/Program Information TYPE OF RECRUITMENT: OPEN COMPETITIVE EXAM NUMBER: CA1609A FIRST DAY OF FILING: Tuesday, May 28, 2024 at 8:00 A.M. (PT) Until the needs of the service are met and is subject to closure without prior notice. WHO WE ARE: The County of Los Angeles (County) is the largest employer in Southern California with more than 110,000 employees across 37 departments and an operating budget of $38 billion. The County serves the needs of over 10 million residents and 88 municipalities that lie within our boundaries. WHAT WE DO: At the Los Angeles County (County) Department of Consumer and Business Affairs (DCBA), we are committed to fostering a fair and dynamic marketplace and enhancing the economic wellbeing of our communities. DCBA is the only local freestanding consumer protection agency in the State, and since its establishment in 1975, our resources and areas of assistance have significantly expanded. We strive to improve the lives of all consumers, tenants, homeowners, immigrants, and workers. Today, we provide a diverse range of services to the residents of the County, including investigating and assisting with consumer complaints, real estate fraud, identity theft, and elder financial abuse. We also strive to keep people housed and in mitigating displacements through our rent stabilization, tenant protections programs and our foreclosure prevention services. DCBA works to expand access to justice and ensures that residents understand their rights, protect those rights, and obtain a fair outcome through our consumer protection programs, including Small Claims Advisor, dispute resolution and mediation programs, immigration legal services, eviction prevention program, and through our Self- Help Legal Access Centers (SHLAC). DCBA also oversees the County’s cannabis regulatory framework and is committed to ensuring an equitable, sustainable, and safe marketplace. Additionally, we drive initiatives that protect workers from exploitation, human trafficking, and provide access to services for vulnerable communities including low to moderate income families, foster youth, and immigrants. DCBA prides itself on providing extraordinary customer service and ensuring equitable access to our programs and resources for all residents of the County. THE OPPORTUNITY: We are seeking qualified candidates to fill Senior Public Information Specialist vacancies in our Communications division at DCBA. DEFINITION: Initiates, plans, develops, maintains, evaluates, implements, and coordinates a more complex and sensitive public information and engagement program; serves in a lead capacity or may serve as a supervisor to public information staff engaged in the planning and dissemination of information through various media channels. CLASSIFICATION STANDARDS: Under general direction, positions allocable to this class report to a higher-level manager or Communications Manager and are responsible for initiating, planning, developing, maintaining, evaluating, implementing, and coordinating more complex public information programs which may be highly-visible, controversial, or sensitive in nature. This class serves a lead role in organization crisis communications or emergency communication responses and provides media training for departmental subject matter experts representing the department before civic and community groups. Positions are characterized by performing the more complex public information functions, such as communicating with members of the news media; developing crisis communications plans; planning, writing, editing, and preparing the more complicated and sensitive material for dissemination through various communication channels, as well as researching departmental programs and investigating and resolving concerns regarding departmental matters. Positions in this class provide technical guidance to other professional, technical, and/or support staff assigned to public information activities. Incumbents must demonstrate a sophisticated understanding of methods of communicating with the County’s diverse, multilingual communities, and must possess professional-level verbal and written communication skills, applying communication principles, methods, practices, and techniques to engage local media and to convey information to the public through various media channels. Incumbents apply their substantial knowledge in utilizing various media outlets and social media platforms, including hyperlocal and ethnic media outlets. Incumbents in this class must have extensive knowledge of the Public Records Act. This class may also serve as a supervisor. Incumbents must seek professional development opportunities and continually update their skills. Essential Job Functions Serves as a key resource to executive management, advising on media relations, strategic communications, procedures, and processes. Provides technical guidance or supervises a team of lower-level public information staff. Establishes the objectives of the department’s public information program and develops strategies and tactics to accomplish these objectives. Organizes and may assign work, sets priorities, and follows-up to ensure coordination and completion of assigned work. Supervises the development and execution of communication strategies, tactics and deliverables, through various communication channels such as web and social media content, email newsletters, print collateral such as brochures, annual reports, and other content. Oversees the coordination and execution of videography, photography, and graphic design services, as needed. Researches and oversees research of departmental projects for proactive media outreach (story pitches). Develops procedures, standards, and guidelines for collection, review, and presentation of information to be communicated to the public through the various media channels and platforms. Coordinates releases and distribution to the media; organizes and arranges public information campaigns and press conferences. Identifies, develops, and maintains key communication channels, adapting and improving them in line with external trends and business needs. Handles intake and response to media requests for information under the California Public Records Act, in coordination with departmental management, County Counsel and the department’s Public Records Act coordinator. Attends and participates in meetings; stays abreast of new trends and innovations related to the field of public information and media relations. Serves as liaison between the department and media representatives and develops effective relationships with media outlets. Monitors and tracks issues affecting the department, monitors media channels and informs management accordingly. Works with department representatives to develop communications such as an annual report, annual budget, mission and vision, and other critical documents. Serves as an information conduit to Board staff and Board Deputies and alerts them of inquiries regarding high-profile or controversial issues affecting the department and provides opportunities to generate accurate media coverage to highlight departmental activities to the public. Responds to newsworthy events and media inquiries, which may include emergencies as a result of an epidemic or following the occurrence of natural or other disaster by providing contacts and immediate responsiveness to inquiries including receiving and assessing information, tailoring releases to the audience, cooperating with the Board Office, Chief Executive Office, communications media, and advising appropriate personnel. Develops and maintains internal communication projects. Assesses effectiveness of digital content using online metrics. Maintains departmental website’s public information content. Staffs public information booth and make presentations to community groups. Develops and manages annual operating budget and provides fiscal direction to the unit(s) supervised. Responds to emergencies, newsworthy events, and media inquiries. Drives to different sites, as necessary. Requirements SELECTION REQUIREMENTS: A Bachelor's degree*, or higher, from an accredited college or university with a major in Communications, Journalism, Public Administration, Public Relations, English or a closely-related field -AND- Four years of experience at the level of Los Angeles County’s class of Public Information Specialist** initiating, planning, developing, maintaining, evaluating, implementing, and coordinating a public information program***. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. Some positions may require a valid California Class C Driver License to perform job-related functions. PHYSICAL CLASS: Physical Class II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. SPECIAL REQUIREMENT INFORMATION: *To receive credit for the required degree, you must include a legible copy of the official diploma, official transcripts, or official letter from the accredited institution which shows the area of specialization, at the time of filing or within 7 calendar days from the date of filing application. Please submit documentation to Ahsu@dcba.lacounty.gov and indicate your name, the exam name, and the exam number. **A Los Angeles County Public Information Specialist is defined as one who i nitiates, plans, develops, maintains, evaluates, implements, and coordinates a public information and engagement program for a County department. ***A Public Information program is one in which information is disseminated to internal and external audiences for the purpose of informing the public in support of an organization’s goals. Withhold Information No withholds will be allowed for this examination. Required experience must be fully met and indicated on the application on the last day of filling. Out-of-class will be accepted for this examination. Employees who wish to qualify using experience gained in county classifications not listed above must provide verification of qualifying out-of-class experience by providing official documentation of additional responsibility bonus, out-of-class bonus, temporary assignment bonus, or reclassification study with CEO Classification with your application at the time of filing or within 7 calendar days from the last date of application filing. Out of Class Bonuses, Temporary Bonuses, and Additional Responsibility Bonuses must be approved/signed by the departmental HR Manager or designated representative or will not be accepted. Employees do not need to submit such verification if they hold or have held one of the positions above, or a position deemed to be at equivalent level. Questionable experience will be verified through the departmental HR Manager when necessary. DESIRABLE QUALIFICATIONS: Additional points will be awarded to candidates who possess the following desirable qualifications: Experience performing public information work for a government agency Experience using various social media platforms to communicate internally and externally, managing, and creating content for an organization’s website Experience providing technical guidance and supervision over other public information staff Experience working with the public, external organizations, media and press to communicate an organization’s message to the public in support of its goals and purpose Experience managing and creating organizations publications utilizing software such as MS PowerPoint, Adobe/Illustrator, Photoshop, Canva and Vizio Additional Information EXAMINATION CONTENT: This examination will consist of an evaluation of education and experience based upon application information, desirable qualifications, and supplemental questionnaire, weighted 100%. Candidates must achieve a passing score of 70% or higher on the examination in order to be added on the eligible register. ELIGIBILITY INFORMATION: Applications will be processed on an "as received" basis and those receiving a passing score will be promulgated to the eligible register accordingly. The names of candidates receiving a passing grade on the examination will be placed on the eligible register and will appear in the order of their score group for a period of twelve (12) months following the date of eligibility. NO PERSON MAY COMPETE IN THIS EXAMINATION MORE THAN ONCE EVERY TWELVE (12) MONTHS. VACANCY INFORMATION: The eligible register resulting from this examination will be used to fill vacancies throughout the Department of Consumer and Business Affairs as they occur. AVAILABLE SHIFT: Appointees may be required to work any shift, including evenings, nights, weekends and holidays. APPLICATION AND FILING INFORMATION: APPLICATIONS MUST BE FILED ONLINE ONLY. APPLICATIONS SUBMITTED BY U.S. MAIL, FAX OR IN PERSON WILL NOT BE ACCEPTED. Apply online by clicking on the green "Apply" button at the top right of this posting. You can also track the status of your application using this website. This examination will remain open until the needs of the service are met. Application filing may be suspended at any time with or without advance notice. IMPORTANT NOTES : ALL information in the application materials is subject to VERIFICATION. We may reject your application at any point during the examination hiring process, including after the appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing VERBIAGE form the Class Specifications and Selection Requirements serving as your description of duties WILL NOT be sufficient to meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the Minimum Requirements . Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week and description of work performed. If your application is incomplete, it will be rejected. NOTE: If you are unable to attach required documents, you must email the documents to the exam analyst, Alvin Hsu, at Ahsu@dcba.lacounty.gov within seven (7) calendar days of filing online. Please include the exam number and the exam title. Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. For more information, please visit their website at https://lacountylibrary.org or contact the specific libraries directly. FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individual assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed . ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI) The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. CALIFORNIA RELAY SERVICES PHONE: (800) 735-2922 ADA COORDINATOR PHONE: (213) 948-2895 TELETYPE PHONE NUMBER: (800) 899-4099 ALTERNATE TELETYPE PHONE NUMBER: (800) 897- 0077 DEPARTMENT CONTACT Alvin Hsu, Exam Analyst (213) 948-2895 AHsu@dcba.lacounty.gov For detailed information, please click here
Modesto Irrigation District
Modesto, California, United States
Description The Modesto Irrigation District is currently recruiting to fill one full-time regular position in the Public Affairs Department, General Manager Division, to plan, organize, coordinate and implement a variety of media and public relations programs in support of District goals, mission and business plan; and to serve as a resource to managers, supervisors, and employees on a variety of public affairs matters. Any Qualified Individual May Apply. This is an exempt position and is allocated to the Management and Confidential Group. The list established as a result of this recruitment may be used to fill other Public Affairs Specialist I/II vacancies that may occur within the District through February 29, 2025. Distinguishing Characteristics Public Affairs Specialist I: This is the entry level class in the Public Affairs Specialist series. Positions in this class typically have little or no directly related work experience. The Public Affairs Specialist I class is distinguished from the II level by the performance of less than the full range of duties assigned to the II level. Incumbents work under general supervision while learning job tasks, progressing to direction as procedures and processes of assigned area of responsibility are learned. Public Affairs Specialist II: This is the journey level class in the Public Affairs Specialist series and is distinguished from the I level by the assignment of the full range of duties. Employees at this level receive only occasional instruction or assistance as new, unusual or unique situations arise and are fully aware of the operating procedures and policies within the work unit. Positions in this class are flexibly staffed and are normally filled by advancement from the I level. Supervision Received and Exercised Public Affairs Specialist I: Receives direction from the Senior Public Affairs Specialist. Public Affairs Specialist II: Receives direction from the Senior Public Affairs Specialist. Examples of Duties Duties may include, but are not limited to, the following: Serve as media relations, public relations and issues management advisor to the General Manager and senior management team. Serve as primary media liaison; coordinate the release of public information with all divisions. Develop and implement communications strategies, plans, programs and projects, including the use of advertising and marketing, in support of the District’s mission and business plan. Develop and administer MID public education programs. Plan and develop content for and manage production of video, audio and commercial artwork for a variety of print, online, and multimedia publications and work products. Foster good community relations through community involvement and support; create forums to promote interaction with community and business leaders; coordinate speaker requests. Plan, coordinate and participate in special events. Prepare and deliver public presentations on a variety of topics related to District activities. Participate in budget preparation and administration; prepare cost estimates for budget recommendations; submit justifications for equipment, supplies, services, and events; monitor and control expenditures. Answer questions and provide information to the public; investigate complaints and recommend corrective action as necessary to resolve complaints. Build and maintain positive working relationships with co-workers, other District employees, outside agencies and the public using principles of good customer service. Perform related duties as assigned. Other Related Duties Other duties as assigned Typical Qualifications Any combination of experience and education that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Public Affairs Specialist I Knowledge of: Principles and practices of marketing, advertising, public relations, market research and analysis, printing and publishing. Effective public presentation and speaking methods to attract and inform various audiences. English usage, spelling, punctuation and grammar. Graphic design principles. Social media, web design and graphic presentation methods. Principles of technical report preparation. Principles and practices of safety management. Modern office equipment including the use of applicable computer applications. Principles and practices of effective customer service. Ability to: Perform professional media and public relations duties to promote and inform others regarding District matters. On a continuous basis, know and understand all aspects of the job; intermittently analyze work papers, reports and special projects; identify and interpret technical and numerical information; observe and problem solve operational and technical policy and procedures. Make effective public presentations. Prepare and present clear and concise reports. Learn District policies and procedures. Operate and use modern office equipment including a computer and applicable software. Establish and maintain effective working relationships with those contacted in the course of work. Communicate clearly and concisely, both orally and in writing. Experience: Two years of increasingly responsible experience developing and implementing media and public relations programs. Education: Equivalent to a Bachelor’s degree from an accredited college with major course work in Public Relations, Journalism, Communications, or a related field. Public Affairs Specialist II In addition to the qualifications for the Public Affairs Specialist I: Knowledge of: District organization, services and programs. Modern media and public relations principles and practices. Social media tools used to enhance the communication of District matters and programs. Methods of media and public relations program development and evaluation. Project management methods. Pertinent local, State and Federal laws, ordinances and rules. Ability to: Independently develop, implement and evaluate a comprehensive media and public relations program. Manage projects effectively. Recognize, identify, and resolve conflict or problems of a sensitive or political nature. Collect, analyze and interpret customer data. Experience: Five years of progressively responsible experience similar to Public Affairs Specialist I with the District. Education: Equivalent to a Bachelor’s degree from an accredited college with major course work in Public Relations, Journalism, Communications, or a related field. Special Requirement: Possession of a valid California driver’s license. Supplemental Information Qualified applicants must submit a completed District application. APPLY IMMEDIATELY . Application screening will begin on or after March 14, 2024. Applications received after this date are not guaranteed consideration. Applications will be reviewed on a comparative basis and only those most qualified will be invited to continue in the selection process, which will consist of an overall assessment of the individual's skills through (1) written test; (2) oral interview; and (3) contacting of references to include current and former supervisors. The applicant must perform successfully in each phase of the recruitment in order to continue in the recruitment process. Applicants requiring necessary accommodations to the application process may contact Human Resources at (209) 526-7341. California Relay Service is available at (800) 735-2922 voice and (800) 735-2929 TDD. The Modesto Irrigation District is an Equal Opportunity Employer. All qualified applicants are encouraged to apply. THE SUCCESSFUL APPLICANT WILL BE REQUIRED TO PROVIDE VERIFICATION OF HIGH SCHOOL DIPLOMA OR GED AND APPLICABLE HIGHER EDUCATION DEGREE, PASS A MEDICAL EXAM INCLUDING A DRUG AND ALCOHOL SCREEN, AND A COMPLETE BACKGROUND CHECK PRIOR TO BEGINNING WORK. INFORMATION CONTAINED IN THIS ANNOUNCEMENT MAY BE SUBJECT TO CHANGE WITHOUT NOTICE For a complete list of MID Benefits, please refer to the following: http://www.mid.org/careers/benefits.htm Closing Date/Time: Continuous
Mar 08, 2024
Full Time
Description The Modesto Irrigation District is currently recruiting to fill one full-time regular position in the Public Affairs Department, General Manager Division, to plan, organize, coordinate and implement a variety of media and public relations programs in support of District goals, mission and business plan; and to serve as a resource to managers, supervisors, and employees on a variety of public affairs matters. Any Qualified Individual May Apply. This is an exempt position and is allocated to the Management and Confidential Group. The list established as a result of this recruitment may be used to fill other Public Affairs Specialist I/II vacancies that may occur within the District through February 29, 2025. Distinguishing Characteristics Public Affairs Specialist I: This is the entry level class in the Public Affairs Specialist series. Positions in this class typically have little or no directly related work experience. The Public Affairs Specialist I class is distinguished from the II level by the performance of less than the full range of duties assigned to the II level. Incumbents work under general supervision while learning job tasks, progressing to direction as procedures and processes of assigned area of responsibility are learned. Public Affairs Specialist II: This is the journey level class in the Public Affairs Specialist series and is distinguished from the I level by the assignment of the full range of duties. Employees at this level receive only occasional instruction or assistance as new, unusual or unique situations arise and are fully aware of the operating procedures and policies within the work unit. Positions in this class are flexibly staffed and are normally filled by advancement from the I level. Supervision Received and Exercised Public Affairs Specialist I: Receives direction from the Senior Public Affairs Specialist. Public Affairs Specialist II: Receives direction from the Senior Public Affairs Specialist. Examples of Duties Duties may include, but are not limited to, the following: Serve as media relations, public relations and issues management advisor to the General Manager and senior management team. Serve as primary media liaison; coordinate the release of public information with all divisions. Develop and implement communications strategies, plans, programs and projects, including the use of advertising and marketing, in support of the District’s mission and business plan. Develop and administer MID public education programs. Plan and develop content for and manage production of video, audio and commercial artwork for a variety of print, online, and multimedia publications and work products. Foster good community relations through community involvement and support; create forums to promote interaction with community and business leaders; coordinate speaker requests. Plan, coordinate and participate in special events. Prepare and deliver public presentations on a variety of topics related to District activities. Participate in budget preparation and administration; prepare cost estimates for budget recommendations; submit justifications for equipment, supplies, services, and events; monitor and control expenditures. Answer questions and provide information to the public; investigate complaints and recommend corrective action as necessary to resolve complaints. Build and maintain positive working relationships with co-workers, other District employees, outside agencies and the public using principles of good customer service. Perform related duties as assigned. Other Related Duties Other duties as assigned Typical Qualifications Any combination of experience and education that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Public Affairs Specialist I Knowledge of: Principles and practices of marketing, advertising, public relations, market research and analysis, printing and publishing. Effective public presentation and speaking methods to attract and inform various audiences. English usage, spelling, punctuation and grammar. Graphic design principles. Social media, web design and graphic presentation methods. Principles of technical report preparation. Principles and practices of safety management. Modern office equipment including the use of applicable computer applications. Principles and practices of effective customer service. Ability to: Perform professional media and public relations duties to promote and inform others regarding District matters. On a continuous basis, know and understand all aspects of the job; intermittently analyze work papers, reports and special projects; identify and interpret technical and numerical information; observe and problem solve operational and technical policy and procedures. Make effective public presentations. Prepare and present clear and concise reports. Learn District policies and procedures. Operate and use modern office equipment including a computer and applicable software. Establish and maintain effective working relationships with those contacted in the course of work. Communicate clearly and concisely, both orally and in writing. Experience: Two years of increasingly responsible experience developing and implementing media and public relations programs. Education: Equivalent to a Bachelor’s degree from an accredited college with major course work in Public Relations, Journalism, Communications, or a related field. Public Affairs Specialist II In addition to the qualifications for the Public Affairs Specialist I: Knowledge of: District organization, services and programs. Modern media and public relations principles and practices. Social media tools used to enhance the communication of District matters and programs. Methods of media and public relations program development and evaluation. Project management methods. Pertinent local, State and Federal laws, ordinances and rules. Ability to: Independently develop, implement and evaluate a comprehensive media and public relations program. Manage projects effectively. Recognize, identify, and resolve conflict or problems of a sensitive or political nature. Collect, analyze and interpret customer data. Experience: Five years of progressively responsible experience similar to Public Affairs Specialist I with the District. Education: Equivalent to a Bachelor’s degree from an accredited college with major course work in Public Relations, Journalism, Communications, or a related field. Special Requirement: Possession of a valid California driver’s license. Supplemental Information Qualified applicants must submit a completed District application. APPLY IMMEDIATELY . Application screening will begin on or after March 14, 2024. Applications received after this date are not guaranteed consideration. Applications will be reviewed on a comparative basis and only those most qualified will be invited to continue in the selection process, which will consist of an overall assessment of the individual's skills through (1) written test; (2) oral interview; and (3) contacting of references to include current and former supervisors. The applicant must perform successfully in each phase of the recruitment in order to continue in the recruitment process. Applicants requiring necessary accommodations to the application process may contact Human Resources at (209) 526-7341. California Relay Service is available at (800) 735-2922 voice and (800) 735-2929 TDD. The Modesto Irrigation District is an Equal Opportunity Employer. All qualified applicants are encouraged to apply. THE SUCCESSFUL APPLICANT WILL BE REQUIRED TO PROVIDE VERIFICATION OF HIGH SCHOOL DIPLOMA OR GED AND APPLICABLE HIGHER EDUCATION DEGREE, PASS A MEDICAL EXAM INCLUDING A DRUG AND ALCOHOL SCREEN, AND A COMPLETE BACKGROUND CHECK PRIOR TO BEGINNING WORK. INFORMATION CONTAINED IN THIS ANNOUNCEMENT MAY BE SUBJECT TO CHANGE WITHOUT NOTICE For a complete list of MID Benefits, please refer to the following: http://www.mid.org/careers/benefits.htm Closing Date/Time: Continuous
Minimum Qualifications Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job, plus three (3) years of experience in a technical training environment. Experience may substitute for the education up to the maximum of four (4) years. Licenses or Certifications: Licensing for specific disciplines may be required. Notes to Applicants There are two available Training Specialist Senior positions, both of which will be assigned to the Academy’s Curriculum and Instruction Team: 1. Training Specialist Senior (Curriculum & Instructor Development Team) will be highly engaged in the curriculum research, development, and review process and in providing instructor development to ensure high-quality instruction and that division goals and academy long-term processes are sustained. 2. Training Specialist Senior ( LMS Administration & eLearning Team) will apply adult learning principles to design and develop innovative, effective eLearning modules and will support administration of the department’s Learning Management System, ACADIS . Specific placement of the selected candidates will be based upon experience and education to meet business needs. Training Specialist Senior positions also provide leadership, work assignments, evaluation, training, and guidance to our Training Specialists. For applicants selected to interview, a required short, timed presentation must be prepared. For applicants selected to interview, a required short, timed presentation must be prepared. City of Austin Application: A complete and detailed City of Austin employment application is required to help us better evaluate your qualifications. For each position, please describe your specific experience as it relates to the minimum and preferred qualifications. Please be thorough in completing the employment application and list all experience and education that is relevant to this position. Starting salary will be based on overall relevant experience and education. Application must include job titles, job duties performed, full or part time status. Your work history should include the duties you performed, any supervisory or lead responsibilities, and any equipment or computer software used. CBI : Must pass a Criminal Justice Information Systems ( CJIS ) fingerprint-based background check and maintain CJIS eligibility. Due to CJIS requirements related to system access, the following will result in being disqualified for this position: Felony Convictions, Felony Deferred Adjudication, Class A & B Misdemeanor Deferred Adjudication, Class B Misdemeanor Convictions, an Open Arrest for Any Criminal Offense (Felony or Misdemeanor), and Family Violence Convictions. Please Click here to find more information. Secondary Employment: All Austin Police employees are prohibited from accepting or engaging in any secondary employment that might conflict or interfere with an employee’s duty and responsibility to the Department. APD must review all secondary employment. Employees are required to submit a Secondary Employment Application for review and approval upon being hired with APD , as well as current APD employees considering Secondary employment. Benefits: Working with the Austin Police Department provides a number of health and welfare benefits, such as medical, paid leave time, retirement plan, training opportunities and more. Please click here to find more information. To learn more about working with the City of Austin, click here to watch a short video! EEO /AA statement: The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. Pay Range $31.81 - $39.76 Hours Monday - Friday 8:00 a.m. - 5:00 p.m. Schedule flexibility may be required based upon business needs. Telework opportunities are available. Job Close Date 07/01/2024 Type of Posting External Department Police Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 4800 Shaw Lane Austin, TX 78744 Preferred Qualifications Experience designing, developing, and delivering training programs. Experience creating eLearning modules using Adobe Captivate or similar software. Experience with law enforcement training requirements and/or compliance regulations. Experience working within a municipality or in the public safety sector. Experience with learning management systems such as ACADIS , LMS365, or Workday Learning. Familiarity with MS Office Suite and SharePoint administration. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Designs and performs needs assessments to analyze and identify short-term and long-term organizational training needs. Surveys various training techniques, materials, and commercial offerings to select the most appropriate process for the delivery of training. Researches commercial training offerings and determines feasibility of use. Develops written training materials, visual aids, and reference materials, including course curriculums. Develops and administers assessments of staff skills for use in developing training strategies and curriculum, and effectiveness of delivery. Delivers targeted, audience-appropriate instructor-led training sessions. Coordinates student and facility schedules for delivery of training, and maintains and prepares appropriate records of participation. Performs preproduction, production, and postproduction work on computer- and video-training materials that use computer and streaming audio-visual technologies for on-demand use. Analyzes laws, codes, and policies, and consults with subject matter experts to design and develop curriculum related to trainees’ needs. Conducts research or surveys to determine the effectiveness of training provided. Responsibilities - Supervision and/or Leadership Exercised: Provides leadership, work assignments, evaluation, training, and guidance to others. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of instructional systems design methods. Knowledge of City practice, policy, and procedures. Skill in oral and written communication. Skill in handling multiple tasks and prioritizing. Skill in planning and organizing. Skill in using computers and related software. Skill in data analysis and problem solving. Ability to facilitate and deliver training. Ability to work with frequent interruptions and changes in priorities. Ability to lead and train others. Ability to establish and maintain good working relationships with other City employees and the public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The Training Specialist Senior requires graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job, plus three (3) years of experience in a technical training environment. Experience may substitute for the education up to the maximum of four (4) years. Do you meet the minimum qualifications for this position? Yes No * How many years of experience do you have training others either professionally and/or in a volunteer capacity? None 1 to 2 years 3 to 4 years 5 years or more * Describe your experience in developing educational programs and conducting training sessions. This may include “in-person” training, webinars, or computer-based training programs. (Open Ended Question) * Describe your experience creating eLearning modules using Adobe Captivate or similar software. (Open Ended Question) * Please describe your familiarity with law enforcement training requirements and compliance regulations. (Open Ended Question) * Describe your experience using or managing databases or Learning Management Systems (LMS), including the number of years’ experience you have in this qualification. If you do not have this experience, list N/A. (Open Ended Question) * Do you have experience working for a government agency, municipality or other public sector organization? Yes No * This position requires a criminal background investigation (CBI). By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful Criminal Justice Information System (CJIS) to be hired. I acknowledge and understand this position requires a Criminal Justice Information System (CJIS-Criminal Background Investigation). Optional & Required Documents Required Documents Cover Letter Resume Optional Documents
Jun 15, 2024
Full Time
Minimum Qualifications Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job, plus three (3) years of experience in a technical training environment. Experience may substitute for the education up to the maximum of four (4) years. Licenses or Certifications: Licensing for specific disciplines may be required. Notes to Applicants There are two available Training Specialist Senior positions, both of which will be assigned to the Academy’s Curriculum and Instruction Team: 1. Training Specialist Senior (Curriculum & Instructor Development Team) will be highly engaged in the curriculum research, development, and review process and in providing instructor development to ensure high-quality instruction and that division goals and academy long-term processes are sustained. 2. Training Specialist Senior ( LMS Administration & eLearning Team) will apply adult learning principles to design and develop innovative, effective eLearning modules and will support administration of the department’s Learning Management System, ACADIS . Specific placement of the selected candidates will be based upon experience and education to meet business needs. Training Specialist Senior positions also provide leadership, work assignments, evaluation, training, and guidance to our Training Specialists. For applicants selected to interview, a required short, timed presentation must be prepared. For applicants selected to interview, a required short, timed presentation must be prepared. City of Austin Application: A complete and detailed City of Austin employment application is required to help us better evaluate your qualifications. For each position, please describe your specific experience as it relates to the minimum and preferred qualifications. Please be thorough in completing the employment application and list all experience and education that is relevant to this position. Starting salary will be based on overall relevant experience and education. Application must include job titles, job duties performed, full or part time status. Your work history should include the duties you performed, any supervisory or lead responsibilities, and any equipment or computer software used. CBI : Must pass a Criminal Justice Information Systems ( CJIS ) fingerprint-based background check and maintain CJIS eligibility. Due to CJIS requirements related to system access, the following will result in being disqualified for this position: Felony Convictions, Felony Deferred Adjudication, Class A & B Misdemeanor Deferred Adjudication, Class B Misdemeanor Convictions, an Open Arrest for Any Criminal Offense (Felony or Misdemeanor), and Family Violence Convictions. Please Click here to find more information. Secondary Employment: All Austin Police employees are prohibited from accepting or engaging in any secondary employment that might conflict or interfere with an employee’s duty and responsibility to the Department. APD must review all secondary employment. Employees are required to submit a Secondary Employment Application for review and approval upon being hired with APD , as well as current APD employees considering Secondary employment. Benefits: Working with the Austin Police Department provides a number of health and welfare benefits, such as medical, paid leave time, retirement plan, training opportunities and more. Please click here to find more information. To learn more about working with the City of Austin, click here to watch a short video! EEO /AA statement: The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. Pay Range $31.81 - $39.76 Hours Monday - Friday 8:00 a.m. - 5:00 p.m. Schedule flexibility may be required based upon business needs. Telework opportunities are available. Job Close Date 07/01/2024 Type of Posting External Department Police Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 4800 Shaw Lane Austin, TX 78744 Preferred Qualifications Experience designing, developing, and delivering training programs. Experience creating eLearning modules using Adobe Captivate or similar software. Experience with law enforcement training requirements and/or compliance regulations. Experience working within a municipality or in the public safety sector. Experience with learning management systems such as ACADIS , LMS365, or Workday Learning. Familiarity with MS Office Suite and SharePoint administration. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Designs and performs needs assessments to analyze and identify short-term and long-term organizational training needs. Surveys various training techniques, materials, and commercial offerings to select the most appropriate process for the delivery of training. Researches commercial training offerings and determines feasibility of use. Develops written training materials, visual aids, and reference materials, including course curriculums. Develops and administers assessments of staff skills for use in developing training strategies and curriculum, and effectiveness of delivery. Delivers targeted, audience-appropriate instructor-led training sessions. Coordinates student and facility schedules for delivery of training, and maintains and prepares appropriate records of participation. Performs preproduction, production, and postproduction work on computer- and video-training materials that use computer and streaming audio-visual technologies for on-demand use. Analyzes laws, codes, and policies, and consults with subject matter experts to design and develop curriculum related to trainees’ needs. Conducts research or surveys to determine the effectiveness of training provided. Responsibilities - Supervision and/or Leadership Exercised: Provides leadership, work assignments, evaluation, training, and guidance to others. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of instructional systems design methods. Knowledge of City practice, policy, and procedures. Skill in oral and written communication. Skill in handling multiple tasks and prioritizing. Skill in planning and organizing. Skill in using computers and related software. Skill in data analysis and problem solving. Ability to facilitate and deliver training. Ability to work with frequent interruptions and changes in priorities. Ability to lead and train others. Ability to establish and maintain good working relationships with other City employees and the public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The Training Specialist Senior requires graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job, plus three (3) years of experience in a technical training environment. Experience may substitute for the education up to the maximum of four (4) years. Do you meet the minimum qualifications for this position? Yes No * How many years of experience do you have training others either professionally and/or in a volunteer capacity? None 1 to 2 years 3 to 4 years 5 years or more * Describe your experience in developing educational programs and conducting training sessions. This may include “in-person” training, webinars, or computer-based training programs. (Open Ended Question) * Describe your experience creating eLearning modules using Adobe Captivate or similar software. (Open Ended Question) * Please describe your familiarity with law enforcement training requirements and compliance regulations. (Open Ended Question) * Describe your experience using or managing databases or Learning Management Systems (LMS), including the number of years’ experience you have in this qualification. If you do not have this experience, list N/A. (Open Ended Question) * Do you have experience working for a government agency, municipality or other public sector organization? Yes No * This position requires a criminal background investigation (CBI). By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful Criminal Justice Information System (CJIS) to be hired. I acknowledge and understand this position requires a Criminal Justice Information System (CJIS-Criminal Background Investigation). Optional & Required Documents Required Documents Cover Letter Resume Optional Documents
SOUTH COAST AQMD
Diamond Bar, California, United States
SOUTH COAST AQMD AND JOB OVERVIEW South Coast Air Quality Management District (South Coast AQMD) is one of the largest and most technologically sophisticated environmental regulatory agencies in the Nation. We serve a four-county region that includes large areas of Los Angeles, Orange County, Riverside and San Bernardino counties, including the Coachella Valley, which is home to more than 17 million people. South Coast AQMD's headquarters is in Diamond Bar, 30 miles east of downtown Los Angeles, at the junction of the 57 and 60 freeways. With a highly diverse "Clean Air Team" of over 800 employees, an annual budget of $196.3 million, and a state-of-the art air quality laboratory, our mission is to ensure clean air and a healthy environment. South Coast AQMD is an organization you can be proud to work for -- we make a difference in the quality of life in Southern California! ABOUT THE POSITION This position will report to Alicia Lizarraga, Senior Public Affairs Manager,. The Senior Public Affairs Specialist will participate in the development and coordination of public information related to South Coast AQMD program activities, policies, rules, and regulations and serve as a liaison for South Coast AQMD with the general public, public agencies, and business communities. PLEASE NOTE: Depending on the operational needs of the department, this position may require attendance at evening and weekend meetings or events. CLASSIFICATION STANDARDS: This class is also distinguished from the Public Affairs Specialist class by the degree of responsibility for the development and implementation of comprehensive media liaison or public information, public participation, and community liaison programs. EXAMPLE OF DUTIES In general, the Senior Public Affairs Specialist may perform the following duties: Supervises and coordinates the activities of the Advertising, Outreach, Publications, Notification, Small Business, or Public Information sections of the Public Advisor's Office. Acts as media liaison, responding to media inquiries on subjects relating to South Coast AQMD's activities; prepares press releases or arranges press conferences on such subjects as public hearings, rule and legislative changes, and announcements of air quality conditions. Coordinates and reviews the work plan for an assigned section; meets with staff to identify and resolve problems; assigns work activities and projects; monitors workflow; reviews and evaluates work products, methods, and procedures. Recommends and assists in the implementation of goals and objectives; establishes schedules and methods for providing assigned services; implements policies and procedures. Prepares and reviews draft correspondence in reply to inquiries, general complaints, and suggestions relative to South Coast AQMD's programs and activities; consults with other professional and technical staff members for pertinent facts and information. Assists small business in applying for Permits to Operate and Variances from South Coast AQMD Rules and Regulations; develops and maintains a data base on the economic impact and cost-effectiveness of South Coast AQMD rules on small business, which includes providing information on low-cost financing for control equipment. Supervises and participates in agency-wide public information, public participation, and community liaison programs in order to advise and disseminate information to the general public, school districts, public agencies, small business, and private organizations on South Coast AQMD programs, activities, regulations, and administrative proceedings. Writes and edits various South Coast AQMD publications, such as brochures, fact sheets, pamphlets, and newsletters for distribution to the public, employees, private organizations, and small businesses. Participates in the selection of assigned staff; provides or coordinates staff training; works with employees to correct performance deficiencies; implements discipline procedures. Speaks at presentations, such as workshops, panel discussions, fairs, and other similar events, tailoring information to the subject and particular audience. Plans, designs, and arranges for the production of posters, signs, exhibits, and displays, and arranges exhibits at meetings, workshops, and other community and civic programs. Identifies, creates, and places communications targeted to key audiences, including speeches, speech reprints, testimony, videos, slideshows, and mobile exhibits; writes speeches for South Coast AQMD senior management staff and Board members; researches material for use in speeches; analyzes emerging issues. Designs and presents South Coast AQMD films, slide shows, and other audio-visual programs, and operates related equipment. Plans and arranges for special conferences, workshops, public hearings, and coordinates visitor tours; assists in the preparation of the annual budget. MINIMUM AND DESIRABLE QUALIFICATIONS DESIRABLE QUALIFICATIONS: In addition to the Minimum Qualifications, which follow, the most competitive public/government relations professionals will possess the following: Professional experience working for a government agency or in a highly political environment. Professional experience working with stakeholders who reflect a broad diversity of backgrounds and concerns. Ability to clearly communicate (verbally and in writing) technical and complex information to non-technical audiences. Ability to create positive working relationships with environmental justice organizations and/or causes and creating partnerships that resulted in effective solutions relative to environmental justice concerns of non-technical audiences. Ability to diplomatically and persuasively deal with sensitive and controversial issues. Ability to interact easily with all levels of South Coast AQMD staff, the Executive Officer, and the Governing Board. Ability to thrive in a high-energy work environment where there are constant deadlines and rapidly changing and competing priorities. Excellent written communications skills, necessary to prepare a wide variety of correspondence, recommendations, and reports. MINIMUM QUALIFICATIONS: EXPERIENCE: Two years of experience as a Public Affairs Specialist with South Coast AQMD OR four years of progressively responsible experience conducting research; writing and editing brochures, articles, and/or news releases for publication; and preparing and making public presentations before groups. EDUCATION SUBSTITUTION: Graduation from an accredited college or university with a bachelor's degree in journalism, communications, public relations, business or public administration, political science, or a related field may substitute for up to two years of the required experience. KNOWLEDGE OF: Operations, services, and activities of a comprehensive public information program; principles and practices of public information, media relations, journalism, and public relations; principles of graphic design and photography; principles, techniques, and methods for the dissemination of information and development of public participation programs; principles used in writing, composition, layout, and production of educational, informational, and promotional materials; principles of video production, and the operation of video equipment; correct English grammar, spelling, punctuation, and vocabulary; principles of supervision, training, and performance evaluation; techniques of event promotion and advertising; general characteristics and mission of public agencies. ABILITY TO: Deal tactfully and effectively with the public, the media, and representatives of the business community; speak in public and before groups; write clear and understandable educational and informational materials and news releases; plan, assign, supervise, and review the work of employees engaged in public information activities; maintain records and prepare reports; create appropriate informational and promotional materials; recommend and implement goals, objectives, and practices for providing effective and efficient media liaison, public relations, and promotional programs for the South Coast AQMD; prepare clear and effective press releases and advertisements; communicate clearly and concisely, both orally and in writing; establish and maintain effective working relationships with those contacted in the course of work, including South Coast staff, government officials, community groups, members of the media, and the general public. LICENSE: Possession of a valid California Class "C" Driver's License and a good driving record is required. and informational materials and news releases; plan, assign, supervise, and review the work of employees engaged in public information activities; maintain records and prepare reports; create appropriate informational and promotional materials; recommend and implement goals, objectives, and practices for providing effective and efficient media liaison, public relations, and promotional programs for the South Coast AQMD; prepare clear and effective press releases and advertisements; communicate clearly and concisely, both orally and in writing; establish and maintain effective working relationships with those contacted in the course of work, including South Coast AQMD staff, government officials, community groups, members of the media, and the general public. OTHER IMPORTANT INFORMATION APPLICATION PACKETS MUST INCLUDE: A completed employment application covering at least the past 10 years of employment history (or longer if you have other relevant experience), and your entire South Coast AQMD employment history if you are a South Coat AQMD employee.Up to four references which include the names and phone numbers of your present and past supervisor or managers, or persons for who you have directly provided services, not peers.Responses to the supplemental questionnaire. If you need additional space beyond the lines provided on the supplemental questionnaire tab, attach a document with your response when you submit your application. Please limit your responses to no more than one page per answer.If you claim education on your application, an unofficial copy of your transcripts, documenting all qualifying education and/or occupational training claimed, submitted as an attachment to your online application. Job applications must be completely filled out. A resume cannot be substituted for the required information. Be sure to detail any education, training or other relevant coursework that would make you a particularly strong candidate. THE SELECTION PROCESS Application packets and responses to the Supplemental Questionnaire will be carefully reviewed, and only those candidates with the most competitive and/or directly transferable experience will be invited to the next step of the process, which is expected to be a Qualifications Appraisal Panel (QAP) interview (which may include a writing exercise and/or a presentation). The interviews (weighted at 100%) are expected to result in a ranked eligible list, from which current and future vacancies at this level may be filled, during the 6-month life of the list. Prior to placement on the eligible list, candidates will be required to arrange for original, official transcripts to be mailed directly from their college/university to South Coast AQMD, as detailed in the "Educational Requirements" link on the Employment Opportunities webpage. South Coast AQMD reserves the right to add, delete, or modify any elements of the selection process as deemed appropriate, based on the number and quality of applicants at each step. Candidates who may need accommodations during the selection process must call the Human Resources Department at least one week prior to any test dates. If you have any questions regarding this recruitment, please contact the Human Resources Department at (909) 396-2800. TECHNICAL & ENFORCEMENT EMPLOYEE BENEFIT OVERVIEW BENEFIT DESCRIPTION Monthly Benefit Allotment $1,912, to purchase medical, dental, and life insurance, with unused portion paid to you as cash. Your insurance coverage becomes effective on the first of the month following completion of 30 dyas of continuous service. Dependent children may be covered to age 26 on medical, dental and vision plans. Medical Health Plans Blue Shield PPO Blue Shield PPO Savings Plus 2250 (High Deductible Plan) Blue Shield HMO Kaiser HMO Kaiser HSA HMO 1500 (High Deductible Plan) Dental Plans Delta Dental PPO (without orthodontic benefits) Delta Dental PPO (with orthodontic benefits for children only) DeltaCare (PMI) Dental Vision Plan EyeMed - Optional Life Insurance $10,000 Term Life Insurance (Optional additional life insurance, paid by you, at 1X, 2X, or 3X your salary) Employee Assistance Program (EAP) Claremont EAP, powered by Uprise Health. EAP benefits are available to all employees and their familes at no cost to you. The EAP offers confidential advice, support and practical solutions to real-life issues. Confidential Therapy, 24-hour crisis help and online peer support groups. Accidental Death & Dismemberment Optional Section 125 Optional Plans (Medical Reimbursement; Dependent Care) Work Schedule Four 10-hour days, Tuesday through Friday Vacation 80 hours per year, increasing to 120 after five years Holidays 13 paid holidays per year Sick Leave 100 hours per year Other Leaves Bereavement; Jury Duty; Military; Witness Tuition Reimbursement Reimbursed up to $5,000 per year Deferred Compensation (457 Plan) Optional (Employee may contribute up to the IRS maximum). South Coast AQMD matches, dollar for dollar, up to $300 per year for the regular plan. Retirement 2.5% @ 67 defined benefit plan - Applies to employees hired on or after January 1, 2013 who, at time of hire, were not members of the San Bernardino County Employees' Retirement Association (SBCERA) or another public employee retirement system through which reciprocity may be established. 2.0% @ 55 defined benefit plan - Applies to employees who, prior to January 1, 2013, were active members of SBCERA or another public employee retirement system through which reciprocity may be established. Employees pay only the Medicare portion of Social Security. 1/1/2024 Closing Date/Time: 6/18/2024 11:59 PM Pacific
May 29, 2024
Full Time
SOUTH COAST AQMD AND JOB OVERVIEW South Coast Air Quality Management District (South Coast AQMD) is one of the largest and most technologically sophisticated environmental regulatory agencies in the Nation. We serve a four-county region that includes large areas of Los Angeles, Orange County, Riverside and San Bernardino counties, including the Coachella Valley, which is home to more than 17 million people. South Coast AQMD's headquarters is in Diamond Bar, 30 miles east of downtown Los Angeles, at the junction of the 57 and 60 freeways. With a highly diverse "Clean Air Team" of over 800 employees, an annual budget of $196.3 million, and a state-of-the art air quality laboratory, our mission is to ensure clean air and a healthy environment. South Coast AQMD is an organization you can be proud to work for -- we make a difference in the quality of life in Southern California! ABOUT THE POSITION This position will report to Alicia Lizarraga, Senior Public Affairs Manager,. The Senior Public Affairs Specialist will participate in the development and coordination of public information related to South Coast AQMD program activities, policies, rules, and regulations and serve as a liaison for South Coast AQMD with the general public, public agencies, and business communities. PLEASE NOTE: Depending on the operational needs of the department, this position may require attendance at evening and weekend meetings or events. CLASSIFICATION STANDARDS: This class is also distinguished from the Public Affairs Specialist class by the degree of responsibility for the development and implementation of comprehensive media liaison or public information, public participation, and community liaison programs. EXAMPLE OF DUTIES In general, the Senior Public Affairs Specialist may perform the following duties: Supervises and coordinates the activities of the Advertising, Outreach, Publications, Notification, Small Business, or Public Information sections of the Public Advisor's Office. Acts as media liaison, responding to media inquiries on subjects relating to South Coast AQMD's activities; prepares press releases or arranges press conferences on such subjects as public hearings, rule and legislative changes, and announcements of air quality conditions. Coordinates and reviews the work plan for an assigned section; meets with staff to identify and resolve problems; assigns work activities and projects; monitors workflow; reviews and evaluates work products, methods, and procedures. Recommends and assists in the implementation of goals and objectives; establishes schedules and methods for providing assigned services; implements policies and procedures. Prepares and reviews draft correspondence in reply to inquiries, general complaints, and suggestions relative to South Coast AQMD's programs and activities; consults with other professional and technical staff members for pertinent facts and information. Assists small business in applying for Permits to Operate and Variances from South Coast AQMD Rules and Regulations; develops and maintains a data base on the economic impact and cost-effectiveness of South Coast AQMD rules on small business, which includes providing information on low-cost financing for control equipment. Supervises and participates in agency-wide public information, public participation, and community liaison programs in order to advise and disseminate information to the general public, school districts, public agencies, small business, and private organizations on South Coast AQMD programs, activities, regulations, and administrative proceedings. Writes and edits various South Coast AQMD publications, such as brochures, fact sheets, pamphlets, and newsletters for distribution to the public, employees, private organizations, and small businesses. Participates in the selection of assigned staff; provides or coordinates staff training; works with employees to correct performance deficiencies; implements discipline procedures. Speaks at presentations, such as workshops, panel discussions, fairs, and other similar events, tailoring information to the subject and particular audience. Plans, designs, and arranges for the production of posters, signs, exhibits, and displays, and arranges exhibits at meetings, workshops, and other community and civic programs. Identifies, creates, and places communications targeted to key audiences, including speeches, speech reprints, testimony, videos, slideshows, and mobile exhibits; writes speeches for South Coast AQMD senior management staff and Board members; researches material for use in speeches; analyzes emerging issues. Designs and presents South Coast AQMD films, slide shows, and other audio-visual programs, and operates related equipment. Plans and arranges for special conferences, workshops, public hearings, and coordinates visitor tours; assists in the preparation of the annual budget. MINIMUM AND DESIRABLE QUALIFICATIONS DESIRABLE QUALIFICATIONS: In addition to the Minimum Qualifications, which follow, the most competitive public/government relations professionals will possess the following: Professional experience working for a government agency or in a highly political environment. Professional experience working with stakeholders who reflect a broad diversity of backgrounds and concerns. Ability to clearly communicate (verbally and in writing) technical and complex information to non-technical audiences. Ability to create positive working relationships with environmental justice organizations and/or causes and creating partnerships that resulted in effective solutions relative to environmental justice concerns of non-technical audiences. Ability to diplomatically and persuasively deal with sensitive and controversial issues. Ability to interact easily with all levels of South Coast AQMD staff, the Executive Officer, and the Governing Board. Ability to thrive in a high-energy work environment where there are constant deadlines and rapidly changing and competing priorities. Excellent written communications skills, necessary to prepare a wide variety of correspondence, recommendations, and reports. MINIMUM QUALIFICATIONS: EXPERIENCE: Two years of experience as a Public Affairs Specialist with South Coast AQMD OR four years of progressively responsible experience conducting research; writing and editing brochures, articles, and/or news releases for publication; and preparing and making public presentations before groups. EDUCATION SUBSTITUTION: Graduation from an accredited college or university with a bachelor's degree in journalism, communications, public relations, business or public administration, political science, or a related field may substitute for up to two years of the required experience. KNOWLEDGE OF: Operations, services, and activities of a comprehensive public information program; principles and practices of public information, media relations, journalism, and public relations; principles of graphic design and photography; principles, techniques, and methods for the dissemination of information and development of public participation programs; principles used in writing, composition, layout, and production of educational, informational, and promotional materials; principles of video production, and the operation of video equipment; correct English grammar, spelling, punctuation, and vocabulary; principles of supervision, training, and performance evaluation; techniques of event promotion and advertising; general characteristics and mission of public agencies. ABILITY TO: Deal tactfully and effectively with the public, the media, and representatives of the business community; speak in public and before groups; write clear and understandable educational and informational materials and news releases; plan, assign, supervise, and review the work of employees engaged in public information activities; maintain records and prepare reports; create appropriate informational and promotional materials; recommend and implement goals, objectives, and practices for providing effective and efficient media liaison, public relations, and promotional programs for the South Coast AQMD; prepare clear and effective press releases and advertisements; communicate clearly and concisely, both orally and in writing; establish and maintain effective working relationships with those contacted in the course of work, including South Coast staff, government officials, community groups, members of the media, and the general public. LICENSE: Possession of a valid California Class "C" Driver's License and a good driving record is required. and informational materials and news releases; plan, assign, supervise, and review the work of employees engaged in public information activities; maintain records and prepare reports; create appropriate informational and promotional materials; recommend and implement goals, objectives, and practices for providing effective and efficient media liaison, public relations, and promotional programs for the South Coast AQMD; prepare clear and effective press releases and advertisements; communicate clearly and concisely, both orally and in writing; establish and maintain effective working relationships with those contacted in the course of work, including South Coast AQMD staff, government officials, community groups, members of the media, and the general public. OTHER IMPORTANT INFORMATION APPLICATION PACKETS MUST INCLUDE: A completed employment application covering at least the past 10 years of employment history (or longer if you have other relevant experience), and your entire South Coast AQMD employment history if you are a South Coat AQMD employee.Up to four references which include the names and phone numbers of your present and past supervisor or managers, or persons for who you have directly provided services, not peers.Responses to the supplemental questionnaire. If you need additional space beyond the lines provided on the supplemental questionnaire tab, attach a document with your response when you submit your application. Please limit your responses to no more than one page per answer.If you claim education on your application, an unofficial copy of your transcripts, documenting all qualifying education and/or occupational training claimed, submitted as an attachment to your online application. Job applications must be completely filled out. A resume cannot be substituted for the required information. Be sure to detail any education, training or other relevant coursework that would make you a particularly strong candidate. THE SELECTION PROCESS Application packets and responses to the Supplemental Questionnaire will be carefully reviewed, and only those candidates with the most competitive and/or directly transferable experience will be invited to the next step of the process, which is expected to be a Qualifications Appraisal Panel (QAP) interview (which may include a writing exercise and/or a presentation). The interviews (weighted at 100%) are expected to result in a ranked eligible list, from which current and future vacancies at this level may be filled, during the 6-month life of the list. Prior to placement on the eligible list, candidates will be required to arrange for original, official transcripts to be mailed directly from their college/university to South Coast AQMD, as detailed in the "Educational Requirements" link on the Employment Opportunities webpage. South Coast AQMD reserves the right to add, delete, or modify any elements of the selection process as deemed appropriate, based on the number and quality of applicants at each step. Candidates who may need accommodations during the selection process must call the Human Resources Department at least one week prior to any test dates. If you have any questions regarding this recruitment, please contact the Human Resources Department at (909) 396-2800. TECHNICAL & ENFORCEMENT EMPLOYEE BENEFIT OVERVIEW BENEFIT DESCRIPTION Monthly Benefit Allotment $1,912, to purchase medical, dental, and life insurance, with unused portion paid to you as cash. Your insurance coverage becomes effective on the first of the month following completion of 30 dyas of continuous service. Dependent children may be covered to age 26 on medical, dental and vision plans. Medical Health Plans Blue Shield PPO Blue Shield PPO Savings Plus 2250 (High Deductible Plan) Blue Shield HMO Kaiser HMO Kaiser HSA HMO 1500 (High Deductible Plan) Dental Plans Delta Dental PPO (without orthodontic benefits) Delta Dental PPO (with orthodontic benefits for children only) DeltaCare (PMI) Dental Vision Plan EyeMed - Optional Life Insurance $10,000 Term Life Insurance (Optional additional life insurance, paid by you, at 1X, 2X, or 3X your salary) Employee Assistance Program (EAP) Claremont EAP, powered by Uprise Health. EAP benefits are available to all employees and their familes at no cost to you. The EAP offers confidential advice, support and practical solutions to real-life issues. Confidential Therapy, 24-hour crisis help and online peer support groups. Accidental Death & Dismemberment Optional Section 125 Optional Plans (Medical Reimbursement; Dependent Care) Work Schedule Four 10-hour days, Tuesday through Friday Vacation 80 hours per year, increasing to 120 after five years Holidays 13 paid holidays per year Sick Leave 100 hours per year Other Leaves Bereavement; Jury Duty; Military; Witness Tuition Reimbursement Reimbursed up to $5,000 per year Deferred Compensation (457 Plan) Optional (Employee may contribute up to the IRS maximum). South Coast AQMD matches, dollar for dollar, up to $300 per year for the regular plan. Retirement 2.5% @ 67 defined benefit plan - Applies to employees hired on or after January 1, 2013 who, at time of hire, were not members of the San Bernardino County Employees' Retirement Association (SBCERA) or another public employee retirement system through which reciprocity may be established. 2.0% @ 55 defined benefit plan - Applies to employees who, prior to January 1, 2013, were active members of SBCERA or another public employee retirement system through which reciprocity may be established. Employees pay only the Medicare portion of Social Security. 1/1/2024 Closing Date/Time: 6/18/2024 11:59 PM Pacific
Minimum Qualifications Graduation with a Bachelor’s degree from an accredited college or university in Environmental Science, Life Science, Natural Science, or related field, plus six (6) years of relevant experience. Graduation with a Master’s degree from an accredited college or university may substitute for two (2) years of the required experience. One (1) additional year of experience may substitute for one (1) year of the required education with a maximum substitution of four (4) years. Licenses or Certifications: May require a valid State of Texas Class C Driver License and the ability to meet driver eligibility standards detailed in the City of Austin Driver Safety Program. For Austin Water positions : Water Conservation positions: TCEQ licensed irrigation inspector or valid plumbing inspectors license from the Texas State Board of Plumbing Examiners or ability to obtain license within six (6) months of hire. On-Site Sewage Facility positions: TCEQ Designated Representative (DR) license and valid plumbing inspectors license from the Texas State Board of Plumbing Examiners or the ability to obtain within six (6) months of hire. Notes to Applicants DEPARTMENT OVERVIEW : Please learn more about our department and how we serve our community: What does the Watershed Protection Department do? POSITION OVERVIEW : This position will inspect the condition of storm water drainage infrastructure and waterways for the citizens of Austin and provide guidance of necessary corrective work to protect lives and minimize flooding to property, homes and roadways. As a senior role, this position will also help to provide training and coordination to a team of investigators. CRIMINAL BACKGROUND INVESTIGATION : Job Offer is contingent on passing a Criminal Background Investigation. DRIVING REQUIREMENTS : This position requires a valid State of Texas Class C Driver License or the ability to acquire one by your hire date. External New Hires must meet the City of Austin’s Driver Record Evaluation ( DRE ) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record points within a period of thirty-six (36) months. EDUCATION : Verification of education will be conducted on the top candidate. BENEFITS : Working with the City of Austin provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. Please click here for more information. ENVIRONMENTAL FACTORS : Must be able to work in various types of conditions and environments while conducting fieldwork/site visits/surveys. Work may involve exposure to heat, cold, rain, snow, wind, steep slopes, uneven surfaces, creeks/lakes/rivers, confined spaces, homeless encampments, chemical fumes/vapors/gases, dust particles, smoke, high vehicular traffic areas, loud noise, unpleasant odors, and accident scenes. PHYSICAL REQUIREMENTS : Must be able to carry/lift/push/pull up to 50 lbs. (e.g., opening manholes and oil/grit trap covers, deploying large spill containment booms and pads in a waterway, collecting and transporting containers of abandoned pollutants). Ability to climb/stand/bend/stoop/walk/paddle/squat/kneel/reach above shoulder level to conduct field work/site visits/surveys (e.g., hiking in rough terrain with equipment, walking long distances, looking under and around objects, driving to an emergency situation, connecting trailer to truck, paddling kayak or canoe). Ability to use Personal Protective Equipment ( PPE ), specialized garments or other protective equipment (e.g., respirator, fall protection, self-contained breathing apparatus, high visibility uniform, rubber boots, safety glasses, hard hat, face shield, personal floatation device, gas/vapor monitors, photoionization detector, mobile GPS , hip waders, confined space tripod, and harness system). ESSENTIAL STATUS : This position has been designated as an Essential Employee position. In the event of a city-designated extraordinary situation or emergency condition, essential employees provide services that impact the public health, safety, utility services, and welfare of members of the Austin community and other employees, as well as ensure the continuity of essential operations. Essential Employees may be called back in during such events, required to modify their schedule, assigned to a City-designated work site, or retained on-site to assist with operations and recovery. ABOUT YOUR EMPLOYMENT APPLICATION (Please read carefully): When completing the City of Austin Employment Application: Include details on the application or prior or current work history with the City of Austin. A resume and cover letter are required. They do not substitute for a complete employment application. A detailed and complete employment application will help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. Include details on the application of any previous employment that you wish to be considered as part of your qualifications and relevant experience. Provide each job title and employment dates for all jobs on the application. Your work history should include duties you performed. “See Resume” is not acceptable, and your application will be considered incomplete. Work history must include the month and year of employment and whether it was full or part-time work. Any relevant work history on the resume must also be reflected in the employment application in order to be considered. Pay Range $31.81 - $39.76 Hours 40 hours per week, Monday - Friday. After hours on-call work schedule is on a rotating shift. Must be agreeable to accepting on-call assignments which may result in a call-back to work during nights, weekends, and holidays. Additionally, may require scheduled work outside of normal business hours as dictated by business needs. Job Close Date 06/24/2024 Type of Posting External Department Watershed Protection Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 6301 H - Harold Court, Austin Texas Preferred Qualifications Experience inspecting or maintaining multiple types of storm water infrastructure. Experience using GIS to analyze and interpret data. Experience working with contractors. Experience using Maximo or another asset management system to enter data and research relevant information. Experience researching and interpreting infrastructure plans/easement documents. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Coordinates, directs, and/or conducts investigations and surveys related to environmental issues and programs. Issues directives and performs enforcement actions for non-compliance with code and/or regulations. Develops sampling protocol and standard operating procedures. Responds to and directs spills and complaint actions. Provides technical information and assistance to internal and external customers. Develops and implements rules, code changes, and training programs. Implements permitting and registration programs. Reviews and interprets policies, codes, regulations, ordinances, plans, and proposals for compliance. Researches, develops, presents, and/or submits incident, inspection, and technical reports/cases to appropriate agency/personnel. Participates in and/or leads City-wide initiatives, task forces, and committees. Resolves appeals of permit denials. Responsibilities - Supervision and/or Leadership Exercised: May provide leadership, guidance, and technical support to others. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of applicable processes, techniques, and methods. Knowledge of City practices, policies, and procedures. Knowledge of supervisory and managerial techniques and principles. Skill in handling conflict and uncertain situations. Skill in handling multiple tasks and prioritizing. Skill in using computers and related software applications. Skill in data analysis and problem solving. Ability to establish and maintain effective communication and working relationships with City employees and the public. Ability to work with frequent interruptions and changes in priorities. Ability to train others. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the Environmental Compliance Specialist Senior are graduation with a Bachelor's degree from an accredited college or university in Environmental Science, Life Science, Natural Science, or related field, plus six (6) years of relevant experience. Graduation with a Master's degree from an accredited college or university may substitute for two (2) years of the required experience. One (1) additional year of experience may substitute for one (1) year of the required education with a maximum substitution of four (4) years. Do you meet the minimum qualifications as described? Yes No * This position requires a Valid Class C Driver License. Do you have a Valid Class C Driver License or if selected for this position, do you have the ability to acquire a Valid Class C Driver License by your hire date? Yes No * The City of Austin Driver Eligibility Standards require that External New Hires meet the City’s Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement? Yes No * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful Criminal Background Investigation (CBI) to be hired. I acknowledge and understand this position requires a Criminal Background Investigation (CBI). * Were you referred to this job opportunity by a Watershed Protection Department employee? If yes, please provide the employee's first and last name. (Open Ended Question) * This position requires after hours on-call work schedule on a rotating shift. Are you agreeable to accepting on-call assignments which may result in a call-back to work during nights, weekends, and holidays and a work schedule outside of normal business hours as dictated by business needs? Yes No * Please describe your experience inspecting or maintaining storm water infrastructure. (Open Ended Question) * Please explain your experience using GIS to analyze and interpret data. (Open Ended Question) * Please explain your experience working with contractors. (Open Ended Question) * Please explain your experience with asset management systems. (Open Ended Question) * Please explain your experience researching important information related to drainage infrastructure. How did your research help you to make an informed decision? (Open Ended Question) Optional & Required Documents Required Documents Cover Letter Resume Optional Documents
Jun 12, 2024
Full Time
Minimum Qualifications Graduation with a Bachelor’s degree from an accredited college or university in Environmental Science, Life Science, Natural Science, or related field, plus six (6) years of relevant experience. Graduation with a Master’s degree from an accredited college or university may substitute for two (2) years of the required experience. One (1) additional year of experience may substitute for one (1) year of the required education with a maximum substitution of four (4) years. Licenses or Certifications: May require a valid State of Texas Class C Driver License and the ability to meet driver eligibility standards detailed in the City of Austin Driver Safety Program. For Austin Water positions : Water Conservation positions: TCEQ licensed irrigation inspector or valid plumbing inspectors license from the Texas State Board of Plumbing Examiners or ability to obtain license within six (6) months of hire. On-Site Sewage Facility positions: TCEQ Designated Representative (DR) license and valid plumbing inspectors license from the Texas State Board of Plumbing Examiners or the ability to obtain within six (6) months of hire. Notes to Applicants DEPARTMENT OVERVIEW : Please learn more about our department and how we serve our community: What does the Watershed Protection Department do? POSITION OVERVIEW : This position will inspect the condition of storm water drainage infrastructure and waterways for the citizens of Austin and provide guidance of necessary corrective work to protect lives and minimize flooding to property, homes and roadways. As a senior role, this position will also help to provide training and coordination to a team of investigators. CRIMINAL BACKGROUND INVESTIGATION : Job Offer is contingent on passing a Criminal Background Investigation. DRIVING REQUIREMENTS : This position requires a valid State of Texas Class C Driver License or the ability to acquire one by your hire date. External New Hires must meet the City of Austin’s Driver Record Evaluation ( DRE ) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record points within a period of thirty-six (36) months. EDUCATION : Verification of education will be conducted on the top candidate. BENEFITS : Working with the City of Austin provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. Please click here for more information. ENVIRONMENTAL FACTORS : Must be able to work in various types of conditions and environments while conducting fieldwork/site visits/surveys. Work may involve exposure to heat, cold, rain, snow, wind, steep slopes, uneven surfaces, creeks/lakes/rivers, confined spaces, homeless encampments, chemical fumes/vapors/gases, dust particles, smoke, high vehicular traffic areas, loud noise, unpleasant odors, and accident scenes. PHYSICAL REQUIREMENTS : Must be able to carry/lift/push/pull up to 50 lbs. (e.g., opening manholes and oil/grit trap covers, deploying large spill containment booms and pads in a waterway, collecting and transporting containers of abandoned pollutants). Ability to climb/stand/bend/stoop/walk/paddle/squat/kneel/reach above shoulder level to conduct field work/site visits/surveys (e.g., hiking in rough terrain with equipment, walking long distances, looking under and around objects, driving to an emergency situation, connecting trailer to truck, paddling kayak or canoe). Ability to use Personal Protective Equipment ( PPE ), specialized garments or other protective equipment (e.g., respirator, fall protection, self-contained breathing apparatus, high visibility uniform, rubber boots, safety glasses, hard hat, face shield, personal floatation device, gas/vapor monitors, photoionization detector, mobile GPS , hip waders, confined space tripod, and harness system). ESSENTIAL STATUS : This position has been designated as an Essential Employee position. In the event of a city-designated extraordinary situation or emergency condition, essential employees provide services that impact the public health, safety, utility services, and welfare of members of the Austin community and other employees, as well as ensure the continuity of essential operations. Essential Employees may be called back in during such events, required to modify their schedule, assigned to a City-designated work site, or retained on-site to assist with operations and recovery. ABOUT YOUR EMPLOYMENT APPLICATION (Please read carefully): When completing the City of Austin Employment Application: Include details on the application or prior or current work history with the City of Austin. A resume and cover letter are required. They do not substitute for a complete employment application. A detailed and complete employment application will help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. Include details on the application of any previous employment that you wish to be considered as part of your qualifications and relevant experience. Provide each job title and employment dates for all jobs on the application. Your work history should include duties you performed. “See Resume” is not acceptable, and your application will be considered incomplete. Work history must include the month and year of employment and whether it was full or part-time work. Any relevant work history on the resume must also be reflected in the employment application in order to be considered. Pay Range $31.81 - $39.76 Hours 40 hours per week, Monday - Friday. After hours on-call work schedule is on a rotating shift. Must be agreeable to accepting on-call assignments which may result in a call-back to work during nights, weekends, and holidays. Additionally, may require scheduled work outside of normal business hours as dictated by business needs. Job Close Date 06/24/2024 Type of Posting External Department Watershed Protection Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 6301 H - Harold Court, Austin Texas Preferred Qualifications Experience inspecting or maintaining multiple types of storm water infrastructure. Experience using GIS to analyze and interpret data. Experience working with contractors. Experience using Maximo or another asset management system to enter data and research relevant information. Experience researching and interpreting infrastructure plans/easement documents. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Coordinates, directs, and/or conducts investigations and surveys related to environmental issues and programs. Issues directives and performs enforcement actions for non-compliance with code and/or regulations. Develops sampling protocol and standard operating procedures. Responds to and directs spills and complaint actions. Provides technical information and assistance to internal and external customers. Develops and implements rules, code changes, and training programs. Implements permitting and registration programs. Reviews and interprets policies, codes, regulations, ordinances, plans, and proposals for compliance. Researches, develops, presents, and/or submits incident, inspection, and technical reports/cases to appropriate agency/personnel. Participates in and/or leads City-wide initiatives, task forces, and committees. Resolves appeals of permit denials. Responsibilities - Supervision and/or Leadership Exercised: May provide leadership, guidance, and technical support to others. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of applicable processes, techniques, and methods. Knowledge of City practices, policies, and procedures. Knowledge of supervisory and managerial techniques and principles. Skill in handling conflict and uncertain situations. Skill in handling multiple tasks and prioritizing. Skill in using computers and related software applications. Skill in data analysis and problem solving. Ability to establish and maintain effective communication and working relationships with City employees and the public. Ability to work with frequent interruptions and changes in priorities. Ability to train others. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the Environmental Compliance Specialist Senior are graduation with a Bachelor's degree from an accredited college or university in Environmental Science, Life Science, Natural Science, or related field, plus six (6) years of relevant experience. Graduation with a Master's degree from an accredited college or university may substitute for two (2) years of the required experience. One (1) additional year of experience may substitute for one (1) year of the required education with a maximum substitution of four (4) years. Do you meet the minimum qualifications as described? Yes No * This position requires a Valid Class C Driver License. Do you have a Valid Class C Driver License or if selected for this position, do you have the ability to acquire a Valid Class C Driver License by your hire date? Yes No * The City of Austin Driver Eligibility Standards require that External New Hires meet the City’s Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement? Yes No * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful Criminal Background Investigation (CBI) to be hired. I acknowledge and understand this position requires a Criminal Background Investigation (CBI). * Were you referred to this job opportunity by a Watershed Protection Department employee? If yes, please provide the employee's first and last name. (Open Ended Question) * This position requires after hours on-call work schedule on a rotating shift. Are you agreeable to accepting on-call assignments which may result in a call-back to work during nights, weekends, and holidays and a work schedule outside of normal business hours as dictated by business needs? Yes No * Please describe your experience inspecting or maintaining storm water infrastructure. (Open Ended Question) * Please explain your experience using GIS to analyze and interpret data. (Open Ended Question) * Please explain your experience working with contractors. (Open Ended Question) * Please explain your experience with asset management systems. (Open Ended Question) * Please explain your experience researching important information related to drainage infrastructure. How did your research help you to make an informed decision? (Open Ended Question) Optional & Required Documents Required Documents Cover Letter Resume Optional Documents
City of Kansas City, MO
Kansas City, Missouri, United States
Several full-time positions available with the Health Department, in the Communicable Disease Prevention Division, located at 2400 Troost Ave. Salary Range: $22.61-$34.48/hour Normal Work Days/Hours: Monday-Friday 8:00 a.m.-5:00 p.m. Application Deadline Date: Open Until FIlled Responsibilities One position a highly responsible position that works under the general supervision and receives daily direction from the Senior Disease Investigators of the Division. The duties include: - Investigates, collects data, records data, analyzes trends. - Produces reports, graphs, charts and provides lectures and presentations on a variety of communicable reportable diseases and ensures the quality of the surveillance record keeping system. - Supports the Syphilis Surveillance activities. - Follows up with providers to obtain all necessary information for syphilis case investigation, including required information for congenital syphilis surveillance. - Enters case information into the reporting system and initiate the cases to the investigative team for follow up. - Assists with provider outreach to improve syphilis surveillance overall. Three positons are a Disease Investigator for Communicable Disease Prevention and the job duties include: - Conducts and implements interviews, education, intervention, and prevention strategies towards preventing the spread of sexually transmitted diseases. - Follow ups on caseloads and patients to continually initiate and close investigations. Qualifications REQUIRES an accredited Bachelor's degree; OR an equivalent combination of qualifying education and experience. Must pass a preemployment drug screen and post offer physical examination as prescribed by the City. Other Information URGENT!!! CRITICAL RECRUITMENT INFORMATION QUESTIONS REGARDING AVIATION POSITIONS SHOULD BE DIRECTED TO THE AVIATION DEPARTMENT AT 816-243-3010. Applications and/or resumes are evaluated on the information received by the application deadline. Please ensure that your application or resume clearly demonstrates how you meet the minimum qualifications for the position for which you are applying, this includes providing all relevant educational dates and a detailed description of relevant work experience, including months/years of employment. Applications and/or resumes may not be considered if information is incomplete. In order for a resume to be used in lieu of an application the resume must have been submitted online via the City's Applicant Tracking System. Positions requiring a high school diploma/GED certificate must be obtained from a school/program accredited by the Department of Education and recognized by the U.S. Secretary of Education. The minimum education requirement for positions that allow for experience equivalency for an accredited degree is a high school diploma. Unless otherwise specified, an accredited degree must be obtained from a college or university listed with the U.S. Department of Education and recognized by the U.S. Secretary of Education. For positions with a salary grade of EX6 or higher that require an accredited degree, qualifying professional experience must be obtained AFTER the accredited degree is obtained. Successful completion of a pre-employment criminal history/background check is required for all positions. Some positions require a post offer drug screen and/or physical. If appointed, non-residents must obtain residency inside Kansas City, Missouri's city limits within nine months. The City of KCMO is an equal opportunity employer that values diversity and inclusion in the workplace. The City is committed to providing a workplace environment for its employees and citizens free from discrimination based on race, color, sex (including pregnancy), national origin, religion, age, disability, marital status, genetic information, sexual orientation, or gender identity. For more information, please see our EEO Policy The City of KCMO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please call 816-513-1908 or send an e-mail to accommodations@kcmo.org . If claiming military veterans' preference points, you must attach a copy of your DD-214 or a DD-256 (for reservists). To claim veterans' points you must have served 180 days of regular active duty service and be discharged or released under honorable conditions during peacetimes or 90 days of active duty service, one (1) day during "wartime" and a last discharge or release under honorable conditions. (DOD) 38 U.S. Code • 4211).
Mar 08, 2024
Full Time
Several full-time positions available with the Health Department, in the Communicable Disease Prevention Division, located at 2400 Troost Ave. Salary Range: $22.61-$34.48/hour Normal Work Days/Hours: Monday-Friday 8:00 a.m.-5:00 p.m. Application Deadline Date: Open Until FIlled Responsibilities One position a highly responsible position that works under the general supervision and receives daily direction from the Senior Disease Investigators of the Division. The duties include: - Investigates, collects data, records data, analyzes trends. - Produces reports, graphs, charts and provides lectures and presentations on a variety of communicable reportable diseases and ensures the quality of the surveillance record keeping system. - Supports the Syphilis Surveillance activities. - Follows up with providers to obtain all necessary information for syphilis case investigation, including required information for congenital syphilis surveillance. - Enters case information into the reporting system and initiate the cases to the investigative team for follow up. - Assists with provider outreach to improve syphilis surveillance overall. Three positons are a Disease Investigator for Communicable Disease Prevention and the job duties include: - Conducts and implements interviews, education, intervention, and prevention strategies towards preventing the spread of sexually transmitted diseases. - Follow ups on caseloads and patients to continually initiate and close investigations. Qualifications REQUIRES an accredited Bachelor's degree; OR an equivalent combination of qualifying education and experience. Must pass a preemployment drug screen and post offer physical examination as prescribed by the City. Other Information URGENT!!! CRITICAL RECRUITMENT INFORMATION QUESTIONS REGARDING AVIATION POSITIONS SHOULD BE DIRECTED TO THE AVIATION DEPARTMENT AT 816-243-3010. Applications and/or resumes are evaluated on the information received by the application deadline. Please ensure that your application or resume clearly demonstrates how you meet the minimum qualifications for the position for which you are applying, this includes providing all relevant educational dates and a detailed description of relevant work experience, including months/years of employment. Applications and/or resumes may not be considered if information is incomplete. In order for a resume to be used in lieu of an application the resume must have been submitted online via the City's Applicant Tracking System. Positions requiring a high school diploma/GED certificate must be obtained from a school/program accredited by the Department of Education and recognized by the U.S. Secretary of Education. The minimum education requirement for positions that allow for experience equivalency for an accredited degree is a high school diploma. Unless otherwise specified, an accredited degree must be obtained from a college or university listed with the U.S. Department of Education and recognized by the U.S. Secretary of Education. For positions with a salary grade of EX6 or higher that require an accredited degree, qualifying professional experience must be obtained AFTER the accredited degree is obtained. Successful completion of a pre-employment criminal history/background check is required for all positions. Some positions require a post offer drug screen and/or physical. If appointed, non-residents must obtain residency inside Kansas City, Missouri's city limits within nine months. The City of KCMO is an equal opportunity employer that values diversity and inclusion in the workplace. The City is committed to providing a workplace environment for its employees and citizens free from discrimination based on race, color, sex (including pregnancy), national origin, religion, age, disability, marital status, genetic information, sexual orientation, or gender identity. For more information, please see our EEO Policy The City of KCMO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please call 816-513-1908 or send an e-mail to accommodations@kcmo.org . If claiming military veterans' preference points, you must attach a copy of your DD-214 or a DD-256 (for reservists). To claim veterans' points you must have served 180 days of regular active duty service and be discharged or released under honorable conditions during peacetimes or 90 days of active duty service, one (1) day during "wartime" and a last discharge or release under honorable conditions. (DOD) 38 U.S. Code • 4211).
Minimum Qualifications Graduation with an Associate degree from an accredited college or university with major coursework in a related field, plus three (3) years of related HR experience. Any combination of education and/or experience may be substituted for the minimum qualifications. Licenses or Certifications: None. Notes to Applicants Position Overview: The Human Resources Specialist Sr. supports the Capital Delivery Services ( CDS ) Human Resources (HR) Division. This position will be responsible for providing comprehensive employee benefit, health, and wellness programmatic support for the department in an empathetic and confidential manner as appropriate and for monitoring/supporting timely and accurate timekeeping and payroll activity. Primary responsibilities include implementing, administering, and evaluating critical programs, including integration of the FMLA , Workers Comp, and ADA , providing case management services to assist employees with accessing employer-provided leave benefits, serving as the Department Time Administrator for the UKG time management system, and serving as a records entry back-up for the HRIS system. Additionally, this position will serve as the CDS Healthy Connections Wellness Champion/point of contact, promote health and wellness initiatives in the department, and coordinate annual open enrollment for City-provided benefits. Who We Are: Capital Delivery Services ( CDS ) builds public projects to support the community. We do this by directly managing the City of Austin’s Capital Program with over 500 active projects, representing an investment of over $7 Billion. At CDS , we aim to create an environment that values diversity and adaptability and encourages staff at all levels to think creatively, experiment with new ideas, and contribute to a culture of continuous improvement. Click here to visit our Facebook page to learn moreabout the Capital Delivery Services Department. Why Join Us? Meaningful Work Contribute to projects that improve the lives of the people in our community. Your work directly enables our department to deliver tangible construction projects throughout the city that will resonate for generations to come. Seeing results through a constructed project provides a sense of accomplishment and pride in your work. Innovation and Collaboration Collaborate with diverse and talented teams, leveraging technology, continuous improvement, and best practices to drive progress and embrace our One City - One Team - One Approach model of delivering capital projects. Professional Growth and Development Achieve your professional goals. CDS offers opportunities to advance in multiple career paths, including engineering, architecture, construction management, project planning and management, finance, business administration, process improvement, and data analytics. Education assistance is available through our tuition reimbursement program, and financial support for continuing education, licenses, and certifications is also available. Work-Life Balance Enjoy a balanced lifestyle in a city renowned for its quality of life, outdoor activities, and cultural experiences. Our employees also enjoy the ability to work up to 50% remotely, depending upon position and business needs. Health and Wellness The City of Austin is committed to providing cost-effective, sustainable benefits that assist employees in being physically and mentally healthy. For employees that are covered this includes low cost medical, dental, vision, paid leave time, a highly competitive retirement plan, training opportunities and more. Click here to review the City of Austin’s Employee Benefits Guide. To learn more about working with the City of Austin, click here to watch a short video! Application Details: A detailed, complete City of Austin employment application is required to help us better evaluate your qualifications. For each position, please describe your specific experience as it relates to the minimum and preferred qualifications. Please be thorough in completing the employment application and list all experience that is relevant to this position. This position does allow for a resume or cover letter to be included but relevant entries on your employment application will primarily be considered for interview qualification and compensation purposes. If you are selected as the top candidate for a position, we may be contacting your current and former employer, as well as the references listed in your application. Please be sure you have listed at least 3 previous supervisors in the application with correct contact information. Additional Details: This position may require a skills assessment. If you are identified as a top candidate, verification of your education, which may include High School graduation or GED equivalent, undergraduate and/or graduate degrees, will be required. The Capital Delivery Services Department may close this job posting at any time after it has been advertised for seven (7) days, please apply as soon as possible if interested. This position will require a pre-employment Criminal Background Investigation ( CBI ). Travel: The Capital Delivery Services Department is comprised of multiple facilities located throughout Austin. If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Record Evaluation you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Hybrid Work Environment: The City of Austin Telework Program is designed to empower employees and leaders to establish hybrid work arrangements that promote high levels of performance and engagement. The City of Austin has an established work arrangement under which an employee is scheduled to work at least 3 days per week at their designated worksite. Some positions may require additional time at their designated worksite. 90 Day Provision for Additional Vacancy: If the same or an additional vacancy occurs within the Capital Delivery Services Department in the same job title within 90 days after the start date of the top candidate, the additional position may be offered to another top candidate from the same candidate pool. This may include filling other vacancies with the same job title in other division/work locations within the City of Austin, Capital Delivery Services Department. Decisions on assigned selection may be made at the time of hire based on the business needs of the department. Pay Range $26.26 - $31.45 Hours 8:00 a.m. - 5:00 p.m.rs available based on business needs. Hours may vary depending on work demands and business needs. Job Close Date 06/17/2024 Type of Posting External Department Capital Delivery Services Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 505 Barton Springs Rd Austin, TX 78704 Preferred Qualifications Experience fully integrating Workers’ Compensation, FMLA , and ADA cases and providing case management services to assist employees with accessing employer-provided leave benefits. Experience as a Department Time Administrator ( DTA ) in UKG or similar time management system. Experience updating records and/or leave management cases in the Banner HRIS system (or a comparable application). Experience coordinating health and wellness initiatives in a large organization. Intermediate to advanced ability to use MS Office Suite. Ability to travel to multiple work locations. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Provides advanced support to journey and senior level HR staff by reviewing recommendations, project plans, procedures, and workflows for accuracy and compliance with existing policies and processes. Develops, implements, administers, and evaluates moderately complex HR programs. Leads the development and implementation of systems, policies, procedures, strategies, and process workflows for use within departments. Conducts advanced research, provides information to HR staff and employee groups in assigned area(s) of responsibility, and makes appropriate recommendations based on findings. Advises and counsels HR staff, management, and other employee groups related to compliance with and the communication, interpretation, and implementation of established City policies and other relevant employment laws and regulations. Assists in resolving advanced HR problems, researches and applies best practices, reviews recommendations, and monitors implementation of agreed-upon actions until the problem has been resolved. Researches information as requested or needed; compiles data; and writes informational memos, letters, reports, forms, plans, documents, and queries using computer, spreadsheets, databases, or presentation software. Conducts analysis of metrics and morale indicators, such as surveys, turnover, and grievances; and recommends corrective action within the area of specialization. Collaborates and participates on teams with HR and other stakeholders. Responsibilities - Supervision and/or Leadership Exercised: May provide leadership, work assignments, evaluation, training, and guidance to others. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of assigned HR area. Knowledge of Federal, State, and Local laws and ordinances governing personnel activities. Knowledge of City practices, policies, and procedures. Skill in oral and written communication. Skill in handling multiple tasks and prioritizing. Skill in using computers and related software. Skill in data analysis and problem solving. Skill in planning and organizing. Ability to handle hostility, conflict, and uncertain situations. Ability to work with frequent interruptions and changes in priorities. Ability to train others. Ability to develop and maintain current knowledge in the assigned HR areas. Ability to develop and maintain knowledge and skill in the use of computerized tools, databases, and communications techniques used in HR. Ability to establish and maintain good working relationships with other City employees and the public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for this position includes graduation with an Associate degree from an accredited college or university with major coursework in a related field, plus three (3) years of related HR experience. Any combination of education and/or experience may be substituted for the minimum qualifications. Do you meet the minimum qualifications for this position? Yes No * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Check * Please describe your experience fully integrating Workers’ Compensation, FMLA, and ADA cases and providing case management services to assist employees with accessing employer-provided leave benefits. (Open Ended Question) * Please describe your experience as a Department Time Administrator (DTA) in the UKG time management system or a similar time management system. (Open Ended Question) * Please describe your experience updating records and/or leave management cases in the Banner HRIS system, or a comparable application. (Open Ended Question) * Please describe your experience coordinating health and wellness initiatives in a large organization. (Open Ended Question) * Select the level that best describes your skill and knowledge of Microsoft Office Suite, including Word, Excel, and Outlook. none basic intermediate advanced expert * Do you have the ability to travel to multiple sites as part of the regular job duties? (Open Ended Question) Optional & Required Documents Required Documents Optional Documents Cover Letter Resume
Jun 08, 2024
Full Time
Minimum Qualifications Graduation with an Associate degree from an accredited college or university with major coursework in a related field, plus three (3) years of related HR experience. Any combination of education and/or experience may be substituted for the minimum qualifications. Licenses or Certifications: None. Notes to Applicants Position Overview: The Human Resources Specialist Sr. supports the Capital Delivery Services ( CDS ) Human Resources (HR) Division. This position will be responsible for providing comprehensive employee benefit, health, and wellness programmatic support for the department in an empathetic and confidential manner as appropriate and for monitoring/supporting timely and accurate timekeeping and payroll activity. Primary responsibilities include implementing, administering, and evaluating critical programs, including integration of the FMLA , Workers Comp, and ADA , providing case management services to assist employees with accessing employer-provided leave benefits, serving as the Department Time Administrator for the UKG time management system, and serving as a records entry back-up for the HRIS system. Additionally, this position will serve as the CDS Healthy Connections Wellness Champion/point of contact, promote health and wellness initiatives in the department, and coordinate annual open enrollment for City-provided benefits. Who We Are: Capital Delivery Services ( CDS ) builds public projects to support the community. We do this by directly managing the City of Austin’s Capital Program with over 500 active projects, representing an investment of over $7 Billion. At CDS , we aim to create an environment that values diversity and adaptability and encourages staff at all levels to think creatively, experiment with new ideas, and contribute to a culture of continuous improvement. Click here to visit our Facebook page to learn moreabout the Capital Delivery Services Department. Why Join Us? Meaningful Work Contribute to projects that improve the lives of the people in our community. Your work directly enables our department to deliver tangible construction projects throughout the city that will resonate for generations to come. Seeing results through a constructed project provides a sense of accomplishment and pride in your work. Innovation and Collaboration Collaborate with diverse and talented teams, leveraging technology, continuous improvement, and best practices to drive progress and embrace our One City - One Team - One Approach model of delivering capital projects. Professional Growth and Development Achieve your professional goals. CDS offers opportunities to advance in multiple career paths, including engineering, architecture, construction management, project planning and management, finance, business administration, process improvement, and data analytics. Education assistance is available through our tuition reimbursement program, and financial support for continuing education, licenses, and certifications is also available. Work-Life Balance Enjoy a balanced lifestyle in a city renowned for its quality of life, outdoor activities, and cultural experiences. Our employees also enjoy the ability to work up to 50% remotely, depending upon position and business needs. Health and Wellness The City of Austin is committed to providing cost-effective, sustainable benefits that assist employees in being physically and mentally healthy. For employees that are covered this includes low cost medical, dental, vision, paid leave time, a highly competitive retirement plan, training opportunities and more. Click here to review the City of Austin’s Employee Benefits Guide. To learn more about working with the City of Austin, click here to watch a short video! Application Details: A detailed, complete City of Austin employment application is required to help us better evaluate your qualifications. For each position, please describe your specific experience as it relates to the minimum and preferred qualifications. Please be thorough in completing the employment application and list all experience that is relevant to this position. This position does allow for a resume or cover letter to be included but relevant entries on your employment application will primarily be considered for interview qualification and compensation purposes. If you are selected as the top candidate for a position, we may be contacting your current and former employer, as well as the references listed in your application. Please be sure you have listed at least 3 previous supervisors in the application with correct contact information. Additional Details: This position may require a skills assessment. If you are identified as a top candidate, verification of your education, which may include High School graduation or GED equivalent, undergraduate and/or graduate degrees, will be required. The Capital Delivery Services Department may close this job posting at any time after it has been advertised for seven (7) days, please apply as soon as possible if interested. This position will require a pre-employment Criminal Background Investigation ( CBI ). Travel: The Capital Delivery Services Department is comprised of multiple facilities located throughout Austin. If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Record Evaluation you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Hybrid Work Environment: The City of Austin Telework Program is designed to empower employees and leaders to establish hybrid work arrangements that promote high levels of performance and engagement. The City of Austin has an established work arrangement under which an employee is scheduled to work at least 3 days per week at their designated worksite. Some positions may require additional time at their designated worksite. 90 Day Provision for Additional Vacancy: If the same or an additional vacancy occurs within the Capital Delivery Services Department in the same job title within 90 days after the start date of the top candidate, the additional position may be offered to another top candidate from the same candidate pool. This may include filling other vacancies with the same job title in other division/work locations within the City of Austin, Capital Delivery Services Department. Decisions on assigned selection may be made at the time of hire based on the business needs of the department. Pay Range $26.26 - $31.45 Hours 8:00 a.m. - 5:00 p.m.rs available based on business needs. Hours may vary depending on work demands and business needs. Job Close Date 06/17/2024 Type of Posting External Department Capital Delivery Services Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 505 Barton Springs Rd Austin, TX 78704 Preferred Qualifications Experience fully integrating Workers’ Compensation, FMLA , and ADA cases and providing case management services to assist employees with accessing employer-provided leave benefits. Experience as a Department Time Administrator ( DTA ) in UKG or similar time management system. Experience updating records and/or leave management cases in the Banner HRIS system (or a comparable application). Experience coordinating health and wellness initiatives in a large organization. Intermediate to advanced ability to use MS Office Suite. Ability to travel to multiple work locations. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Provides advanced support to journey and senior level HR staff by reviewing recommendations, project plans, procedures, and workflows for accuracy and compliance with existing policies and processes. Develops, implements, administers, and evaluates moderately complex HR programs. Leads the development and implementation of systems, policies, procedures, strategies, and process workflows for use within departments. Conducts advanced research, provides information to HR staff and employee groups in assigned area(s) of responsibility, and makes appropriate recommendations based on findings. Advises and counsels HR staff, management, and other employee groups related to compliance with and the communication, interpretation, and implementation of established City policies and other relevant employment laws and regulations. Assists in resolving advanced HR problems, researches and applies best practices, reviews recommendations, and monitors implementation of agreed-upon actions until the problem has been resolved. Researches information as requested or needed; compiles data; and writes informational memos, letters, reports, forms, plans, documents, and queries using computer, spreadsheets, databases, or presentation software. Conducts analysis of metrics and morale indicators, such as surveys, turnover, and grievances; and recommends corrective action within the area of specialization. Collaborates and participates on teams with HR and other stakeholders. Responsibilities - Supervision and/or Leadership Exercised: May provide leadership, work assignments, evaluation, training, and guidance to others. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of assigned HR area. Knowledge of Federal, State, and Local laws and ordinances governing personnel activities. Knowledge of City practices, policies, and procedures. Skill in oral and written communication. Skill in handling multiple tasks and prioritizing. Skill in using computers and related software. Skill in data analysis and problem solving. Skill in planning and organizing. Ability to handle hostility, conflict, and uncertain situations. Ability to work with frequent interruptions and changes in priorities. Ability to train others. Ability to develop and maintain current knowledge in the assigned HR areas. Ability to develop and maintain knowledge and skill in the use of computerized tools, databases, and communications techniques used in HR. Ability to establish and maintain good working relationships with other City employees and the public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for this position includes graduation with an Associate degree from an accredited college or university with major coursework in a related field, plus three (3) years of related HR experience. Any combination of education and/or experience may be substituted for the minimum qualifications. Do you meet the minimum qualifications for this position? Yes No * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Check * Please describe your experience fully integrating Workers’ Compensation, FMLA, and ADA cases and providing case management services to assist employees with accessing employer-provided leave benefits. (Open Ended Question) * Please describe your experience as a Department Time Administrator (DTA) in the UKG time management system or a similar time management system. (Open Ended Question) * Please describe your experience updating records and/or leave management cases in the Banner HRIS system, or a comparable application. (Open Ended Question) * Please describe your experience coordinating health and wellness initiatives in a large organization. (Open Ended Question) * Select the level that best describes your skill and knowledge of Microsoft Office Suite, including Word, Excel, and Outlook. none basic intermediate advanced expert * Do you have the ability to travel to multiple sites as part of the regular job duties? (Open Ended Question) Optional & Required Documents Required Documents Optional Documents Cover Letter Resume
Minimum Qualifications Water Protection Specialist: Education and/or Equivalent Experience Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to Mechanical Engineering or Civil Engineering, plus two (2) years of experience related to MEP /Utility design, construction, or inspections. OR Graduation from an accredited high school or equivalent, plus six (6) years of experience in commercial plumbing, with experience in inspections, and Backflow Prevention Assembly installation or testing. Licenses or Certifications: Texas Class “C” Driver License. Texas Plumbing Inspector License at time of hire. Texas Backflow Prevention Assembly Tester License ( BPAT ), or the ability to obtain a Texas license within six (6) months of hire. Must be able to obtain certification from the International Association of Plumbing and Mechanical Officials ( IAPMO ) on the Uniform Plumbing Code or valid certification from the International Code Council ( ICC ) on the International Plumbing Code within six (6) months of hire. Water Protection Specialist Senior: Education and/or Equivalent Experience Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to Mechanical Engineering or Civil Engineering, plus four (4) years of experience related to MEP /Utility design, construction, or inspection. Graduation with a Master’s degree from an accredited college or university may substitute for experience up to a maximum of two (2) years. OR Graduation from an accredited high school or equivalent, plus eight (8) years of experience in commercial plumbing, with experience in inspections, and Backflow Prevention Assembly installation or testing Licenses and Certifications Required: Texas Class “C” Driver License. Texas Plumbing Inspector License at time of hire. Texas Backflow Prevention Assembly Tester License ( BPAT ), or the ability to obtain a Texas license within six (6) months of hire. Must be able to obtain certification from the International Association of Plumbing and Mechanical Officials ( IAPMO ) on the Uniform Plumbing Code or valid certification from the International Code Council ( ICC ) on the International Plumbing Code within six (6) months of hire. Notes to Applicants Position Overview: Water Protection Specialist: Under general supervision this position will be involved in commercial and residential backflow prevention and cross connection control, and auxiliary/alternative water system regulation, in accordance with authority delegated by EPA / TCEQ . Water Protection Specialist Senior: Under minimal supervision and using advanced knowledge, this position develops, implements, and enforces the regulations governing cross connections, back flow prevention, and auxiliary/alternative water systems such as: water wells, rainwater, and reclaimed water. The position is also responsible for the development and enforcement of the City of Austin private fire hydrant program and the City of Austin lake water protection program. These positional duties are enforced under authority delegated by EPA / TCEQ . Salary: These positions will be filled at the Water Protection Specialist or Water Protection Specialist Senior levels, depending upon qualifications. Water Protection Specialist: $28.04 - $34.34/hour, commensurate. Water Protection Specialist Senior: $30.29 - $37.86/hour, commensurate. Working with Austin Water provides a number of benefits including medical, paid leave time, a great retirement plan, training opportunities and more! Click HERE for more information. When completing the City of Austin employment application: Please be sure to detail on the application all previous employment that you wish to be considered as part of your qualifications. A detailed, complete employment application is required. It helps us to better evaluate your qualifications and will be used to determine salary if you are selected for this position. Be sure to provide job title and employment dates for all jobs you wish to be considered. A resume is required but will not substitute for a complete employment application. Please do not use the phrase “see resume” or refer to other documents to complete your application. Do not leave the “Duties and Responsibilities” sections blank. These will be considered incomplete applications. Incomplete applications will not be considered. A cover letter is also required. In the cover letter, candidates should describe in concise detail their interest in this position and highlight any prior experience that is relevant to this position. If you are selected to interview: Your skill level in some of the competency areas for this job will be assessed through skills testing with a required minimum passing score of 70%. If you are selected as a top candidate: Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution and proof of your professional licenses or certifications. If you are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date. A criminal background investigation is required. Secondary Employment: All Austin Water employees are prohibited from accepting or engaging in any secondary employment that might conflict or interfere with an employee’s duty and responsibility to the Department. Austin Water must review all secondary employment. Employees are required to submit a Secondary Employment Application for review and approval upon being hired with Austin Water, as well as current Austin Water employees considering secondary employment. Driving Requirement: This position requires a valid Texas Class C Driver License or the ability to acquire one by your hire date. External New Hires must meet the City of Austin’s Driver Record Evaluation ( DRE ) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. This position will be required to travel and report to other Austin Water/City of Austin worksites. Effective October 1, 2014, all Austin Water worksite locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any AW worksite - including construction sites, parking lot, garage or in any personal vehicle located on the premises. Pay Range See “Notes to Applicants” Hours Monday-Friday, 7:30 a.m. - 4:00 p.m. with some flexibility. Hours may vary based on business needs. This is an Essential position, requiring on-call availability in certain situations . This position may be required to work night, weekend and holiday shifts. Job Close Date 06/17/2024 Type of Posting External Department Austin Water Utility Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 3907 S Industrial Dr, Austin, TX 78744 Preferred Qualifications Preferred Experience: Knowledge and experience with plumbing codes, ordinances and regulations related to water protection, cross connection control, and back-flow prevention Ability to work with complex commercial and industrial plan sets and job specifications to determine code compliance Experience with commercial or industrial plumbing Current Master Plumbing License or the ability to obtain one within six (6) months of hire Experience working with auxiliary/alternate water systems such as rainwater, gray water, well water and reclaimed water Ability to demonstrate Basic computer skills in Microsoft 2016 Excel and Word, and the ability to learn new software and databases Comfortable presenting to groups and representing an organization a a subject matter expert Bilingual in English and Spanish Duties, Functions and Responsibilities This position is posted at multiple levels. For Duties, Functions and Responsibilities, please select the appropriate job description below. Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Water Protection Specialist Water Protection Specialist or Specialist Sr. Knowledge, Skills and Abilities This position is posted at multiple levels. For Knowledge, Skills and Abilities, please select the appropriate job description below. Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Water Protection Specialist Water Protection Specialist or Specialist Sr. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires graduation with a Bachelor's degree from an accredited college or university with major course work in a field related to Mechanical Engineering or Civil Engineering, plus two (2) years of experience related to MEP/Utility design, construction, or inspections OR graduation from an accredited high school or equivalent, plus six (6) years of experience in commercial plumbing, with experience in inspections and Backflow Prevention Assembly installation or testing. LICENSES and CERTIFICATIONS REQUIRED: Texas Class "C" Driver License; Texas Plumbing Inspector License or the ability to obtain a plumbing inspector license within six (6) months of hire; Texas Backflow Prevention Assembly Tester (BPAT) License, or ability to obtain a Texas license within six (6) months of hire. Must be able to obtain certification from the International Association of Plumbing and Mechanical Officials (IAPMO) on the Uniform Plumbing Code or valid certification from the International Code Council (ICC) on the International Plumbing Code within six (6) months of hire. Do you meet these qualifications? Yes No * How many years of professional plumbing experience do you have? Less than (2) years 2-6 years 6-10 years 10+ years * Please indicate your plumbing licensure status, as obtained through the Texas State Board of Plumbing Examiners. Current Master Plumber License Current Plumbing Inspector License Current Plumbing Inspector & Master Plumber License None of the above * Which of the following best describes your Backflow Prevention Assembly Tester (BPAT) licensure status, as obtained through the Texas Commission on Environmental Quality? Have a current Texas Backflow Prevention Assembly Tester (BPAT) License Do not have a current Texas Backflow Prevention Assembly Tester (BPAT) License but able to obtain one within six (6) months of employment Do not have a current Texas Backflow Prevention Assembly Tester (BPAT) License and not able to obtain one within six (6) months of employment * Which of the following best describes your level of plumbing experience, specifically with public/municipal inspections and backflow prevention assembly testing? No experience in public/municipal inspections or as a licensed Backflow Prevention Assembly Tester (BPAT) At least one (1) year but less than three (3) years experience in public/municipal inspections and/or at least one (1) year but less than three (3) years experience as a licensed Backflow Prevention Assembly Tester (BPAT) Three (3) or more years experience in public/municipal inspections and/or three (3) or more years experience as a licensed Backflow Prevention Assembly Tester (BPAT) Five (5) or more years experience in public/municipal inspections and/or five (5) or more years experience as a licensed Backflow Prevention Assembly Tester (BPAT) * Please indicate if you hold any related certifications obtained through the International Association of Plumbing and Mechanical Officials (IAPMO) or the International Code Council. Hold a valid certification on the Uniform Plumbing Code Hold a valid certification on the International Plumbing Code Hold valid certifications on both the Uniform Plumbing Code and the International Plumbing Code None of the above * This position requires a valid Texas Class C Driver License. Do you have a valid Texas Class C Driver License or, if selected for this position, do you have the ability to acquire a valid Texas Class C Driver License by your hire date? Yes No * The City of Austin Driver Eligibility Standards require that external new hires meet the City's Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three (3) moving violations or a total of six (6) Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement? Yes No * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Check. * Were you referred to this opportunity by an Austin Water employee? If yes, please provide the employee’s full name. (Open Ended Question) Optional & Required Documents Required Documents Cover Letter Resume Optional Documents
Jun 04, 2024
Full Time
Minimum Qualifications Water Protection Specialist: Education and/or Equivalent Experience Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to Mechanical Engineering or Civil Engineering, plus two (2) years of experience related to MEP /Utility design, construction, or inspections. OR Graduation from an accredited high school or equivalent, plus six (6) years of experience in commercial plumbing, with experience in inspections, and Backflow Prevention Assembly installation or testing. Licenses or Certifications: Texas Class “C” Driver License. Texas Plumbing Inspector License at time of hire. Texas Backflow Prevention Assembly Tester License ( BPAT ), or the ability to obtain a Texas license within six (6) months of hire. Must be able to obtain certification from the International Association of Plumbing and Mechanical Officials ( IAPMO ) on the Uniform Plumbing Code or valid certification from the International Code Council ( ICC ) on the International Plumbing Code within six (6) months of hire. Water Protection Specialist Senior: Education and/or Equivalent Experience Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to Mechanical Engineering or Civil Engineering, plus four (4) years of experience related to MEP /Utility design, construction, or inspection. Graduation with a Master’s degree from an accredited college or university may substitute for experience up to a maximum of two (2) years. OR Graduation from an accredited high school or equivalent, plus eight (8) years of experience in commercial plumbing, with experience in inspections, and Backflow Prevention Assembly installation or testing Licenses and Certifications Required: Texas Class “C” Driver License. Texas Plumbing Inspector License at time of hire. Texas Backflow Prevention Assembly Tester License ( BPAT ), or the ability to obtain a Texas license within six (6) months of hire. Must be able to obtain certification from the International Association of Plumbing and Mechanical Officials ( IAPMO ) on the Uniform Plumbing Code or valid certification from the International Code Council ( ICC ) on the International Plumbing Code within six (6) months of hire. Notes to Applicants Position Overview: Water Protection Specialist: Under general supervision this position will be involved in commercial and residential backflow prevention and cross connection control, and auxiliary/alternative water system regulation, in accordance with authority delegated by EPA / TCEQ . Water Protection Specialist Senior: Under minimal supervision and using advanced knowledge, this position develops, implements, and enforces the regulations governing cross connections, back flow prevention, and auxiliary/alternative water systems such as: water wells, rainwater, and reclaimed water. The position is also responsible for the development and enforcement of the City of Austin private fire hydrant program and the City of Austin lake water protection program. These positional duties are enforced under authority delegated by EPA / TCEQ . Salary: These positions will be filled at the Water Protection Specialist or Water Protection Specialist Senior levels, depending upon qualifications. Water Protection Specialist: $28.04 - $34.34/hour, commensurate. Water Protection Specialist Senior: $30.29 - $37.86/hour, commensurate. Working with Austin Water provides a number of benefits including medical, paid leave time, a great retirement plan, training opportunities and more! Click HERE for more information. When completing the City of Austin employment application: Please be sure to detail on the application all previous employment that you wish to be considered as part of your qualifications. A detailed, complete employment application is required. It helps us to better evaluate your qualifications and will be used to determine salary if you are selected for this position. Be sure to provide job title and employment dates for all jobs you wish to be considered. A resume is required but will not substitute for a complete employment application. Please do not use the phrase “see resume” or refer to other documents to complete your application. Do not leave the “Duties and Responsibilities” sections blank. These will be considered incomplete applications. Incomplete applications will not be considered. A cover letter is also required. In the cover letter, candidates should describe in concise detail their interest in this position and highlight any prior experience that is relevant to this position. If you are selected to interview: Your skill level in some of the competency areas for this job will be assessed through skills testing with a required minimum passing score of 70%. If you are selected as a top candidate: Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution and proof of your professional licenses or certifications. If you are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date. A criminal background investigation is required. Secondary Employment: All Austin Water employees are prohibited from accepting or engaging in any secondary employment that might conflict or interfere with an employee’s duty and responsibility to the Department. Austin Water must review all secondary employment. Employees are required to submit a Secondary Employment Application for review and approval upon being hired with Austin Water, as well as current Austin Water employees considering secondary employment. Driving Requirement: This position requires a valid Texas Class C Driver License or the ability to acquire one by your hire date. External New Hires must meet the City of Austin’s Driver Record Evaluation ( DRE ) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. This position will be required to travel and report to other Austin Water/City of Austin worksites. Effective October 1, 2014, all Austin Water worksite locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any AW worksite - including construction sites, parking lot, garage or in any personal vehicle located on the premises. Pay Range See “Notes to Applicants” Hours Monday-Friday, 7:30 a.m. - 4:00 p.m. with some flexibility. Hours may vary based on business needs. This is an Essential position, requiring on-call availability in certain situations . This position may be required to work night, weekend and holiday shifts. Job Close Date 06/17/2024 Type of Posting External Department Austin Water Utility Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 3907 S Industrial Dr, Austin, TX 78744 Preferred Qualifications Preferred Experience: Knowledge and experience with plumbing codes, ordinances and regulations related to water protection, cross connection control, and back-flow prevention Ability to work with complex commercial and industrial plan sets and job specifications to determine code compliance Experience with commercial or industrial plumbing Current Master Plumbing License or the ability to obtain one within six (6) months of hire Experience working with auxiliary/alternate water systems such as rainwater, gray water, well water and reclaimed water Ability to demonstrate Basic computer skills in Microsoft 2016 Excel and Word, and the ability to learn new software and databases Comfortable presenting to groups and representing an organization a a subject matter expert Bilingual in English and Spanish Duties, Functions and Responsibilities This position is posted at multiple levels. For Duties, Functions and Responsibilities, please select the appropriate job description below. Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Water Protection Specialist Water Protection Specialist or Specialist Sr. Knowledge, Skills and Abilities This position is posted at multiple levels. For Knowledge, Skills and Abilities, please select the appropriate job description below. Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Water Protection Specialist Water Protection Specialist or Specialist Sr. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires graduation with a Bachelor's degree from an accredited college or university with major course work in a field related to Mechanical Engineering or Civil Engineering, plus two (2) years of experience related to MEP/Utility design, construction, or inspections OR graduation from an accredited high school or equivalent, plus six (6) years of experience in commercial plumbing, with experience in inspections and Backflow Prevention Assembly installation or testing. LICENSES and CERTIFICATIONS REQUIRED: Texas Class "C" Driver License; Texas Plumbing Inspector License or the ability to obtain a plumbing inspector license within six (6) months of hire; Texas Backflow Prevention Assembly Tester (BPAT) License, or ability to obtain a Texas license within six (6) months of hire. Must be able to obtain certification from the International Association of Plumbing and Mechanical Officials (IAPMO) on the Uniform Plumbing Code or valid certification from the International Code Council (ICC) on the International Plumbing Code within six (6) months of hire. Do you meet these qualifications? Yes No * How many years of professional plumbing experience do you have? Less than (2) years 2-6 years 6-10 years 10+ years * Please indicate your plumbing licensure status, as obtained through the Texas State Board of Plumbing Examiners. Current Master Plumber License Current Plumbing Inspector License Current Plumbing Inspector & Master Plumber License None of the above * Which of the following best describes your Backflow Prevention Assembly Tester (BPAT) licensure status, as obtained through the Texas Commission on Environmental Quality? Have a current Texas Backflow Prevention Assembly Tester (BPAT) License Do not have a current Texas Backflow Prevention Assembly Tester (BPAT) License but able to obtain one within six (6) months of employment Do not have a current Texas Backflow Prevention Assembly Tester (BPAT) License and not able to obtain one within six (6) months of employment * Which of the following best describes your level of plumbing experience, specifically with public/municipal inspections and backflow prevention assembly testing? No experience in public/municipal inspections or as a licensed Backflow Prevention Assembly Tester (BPAT) At least one (1) year but less than three (3) years experience in public/municipal inspections and/or at least one (1) year but less than three (3) years experience as a licensed Backflow Prevention Assembly Tester (BPAT) Three (3) or more years experience in public/municipal inspections and/or three (3) or more years experience as a licensed Backflow Prevention Assembly Tester (BPAT) Five (5) or more years experience in public/municipal inspections and/or five (5) or more years experience as a licensed Backflow Prevention Assembly Tester (BPAT) * Please indicate if you hold any related certifications obtained through the International Association of Plumbing and Mechanical Officials (IAPMO) or the International Code Council. Hold a valid certification on the Uniform Plumbing Code Hold a valid certification on the International Plumbing Code Hold valid certifications on both the Uniform Plumbing Code and the International Plumbing Code None of the above * This position requires a valid Texas Class C Driver License. Do you have a valid Texas Class C Driver License or, if selected for this position, do you have the ability to acquire a valid Texas Class C Driver License by your hire date? Yes No * The City of Austin Driver Eligibility Standards require that external new hires meet the City's Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three (3) moving violations or a total of six (6) Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement? Yes No * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Check. * Were you referred to this opportunity by an Austin Water employee? If yes, please provide the employee’s full name. (Open Ended Question) Optional & Required Documents Required Documents Cover Letter Resume Optional Documents
City of LIvermore
Livermore, California, United States
Description The City of Livermore is accepting applications for the position of Supervising Purchasing Specialist. Click here to view the job posting for more information. DEFINITION Under general supervision, organizes and coordinates the functions of the City's Central Purchasing and Contracts Section following established local ordinances and administrative regulations; and performs other duties as assigned. DISTINGUISHING CHARACTERISTICS The Supervising Purchasing Specialist performs complex purchasing and contract related work, involving customer support for all departments within the City. This position must interpret and implement the City Municipal Contracts and Purchasing Ordinance to ensure that all purchases and contracts comply with City regulations. SUPERVISION RECEIVED General supervision is provided by the Finance Manager or designated Accounting Supervisor. SUPERVISION EXERCISED Supervises Accounting Technician or Account Clerk assigned to purchasing and temporary employees. Examples of Important and Essential Functions Purchasing Administration Purchases materials, supplies, equipment, and contracted services for all departments/divisions; receives and reviews purchase requisitions for proper authorization, appropriate funding, order clarity, compliance with applicable rules and regulations; investigates sources of supplies and interviews vendors and maintains appropriate records to determine best quality and price of supplies; prepares bid quotations, advertises for bids using formal bidding procedures; confers with requesting department/division to prepare or review specifications for major purchases or projects; reviews bid proposals and arranges for acceptance according to compliance with specifications and quality levels; coordinates council approved cooperative agreement purchases and confers with appropriate agencies to accomplish cooperative purchasing of goods and supplies; and maintains accurate, up-to-date logs, files and records; General and Professional Contracts Administration Interpret City purchasing policy, rules, and regulations that govern contracting activities for City departments; provide professional procurement consultation, assistance, instruction, and training to City employees; and review contracts submitted by departments for compliance with the City’s Contracts and Purchasing policies and procedures, and completeness and accuracy including use of correct contract template. Purchase Card Administration Manages and maintains all records for the City purchasing card program in accordance with administrative regulation; issues new cards; assists in setting limits for purchases; contacts issuing bank for customer service on all issues relating to the program; prepares and reconciles monthly statements; maintains records of all transactions; review card holders monthly to determine accuracy; and reviews records monthly for compliance with City policies. Surplus Supplies & Equipment Arranges for the disposal of salvage material or equipment in accordance with City Municipal Code; contacts auction company and/ or third-party vendor for disposal; creates and maintains detailed inventory of items for disposal; and ensures that Purchasing warehouse is kept in an organized manner. Problem Resolution Expedites and follows up on problem orders; reconciles order changes and billing corrections; corresponds with vendors regarding price changes, adjustments, returned goods and other cancellations; and assesses vendor reliability. Job Related and Essential Qualifications Demonstrated Knowledge of : Principles and practices of governmental purchasing; sources of supplies, materials, and equipment; proper English usage, spelling, grammar, and punctuation and demonstrated proficiency; business letter writing formats; numerical and alphabetic filing systems; processing of forms and documents; contemporary office practices and principles; effective communication techniques; the operation of modern office equipment; and personal computer operating systems and software applications. Demonstrated Skills to : Write comprehensive, concise reports and correspondence; maintain basic statistical and accounting records; solve difficult purchasing related problems; type accurately and meet keyboard proficiency standards; proofread to identify and correct errors in grammar, spelling, punctuation and arithmetic; perform numerical calculations with speed and accuracy using 10?key equipment; perform detailed, accurate work and meet deadlines; research to obtain appropriate information and resources; prioritize work and monitor work flow; assign work to appropriate staff; utilize personal computer and computer software to perform word processing, spreadsheet and specialized functions; and exemplify an enthusiastic, resourceful and effective service attitude with the public, co-workers and others who are contacted in the course of the work. Ability to: Learn and apply the City of Livermore’s principals, procedures, and practices; and learn specialized computer software programs for use on the job. Experience, Education, and Training Guidelines : Any combination of experience, education, and training that would provide the best qualified candidates. A typical way to obtain the knowledge, skills, and abilities would be: Experience : Four years of progressively responsible work experience involving purchasing, contracts, general office work, and record keeping utilizing computer software programs and with substantial public contact. Education : Bachelor’s degree in a related field or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job. Certification : Possession of an Accredited Purchasing Practitioner (APP) or Certified Purchasing Manager (C.P.M.) certification from the Institute of Supply Management (ISM) is highly desirable. License : May require the possession of a valid California Driver's License and a satisfactory driving record as determined by the City. Other Requirements : Willingness and ability to work scheduled and emergency overtime as assigned; and attend evening and out-of-town meetings on occasion. Special Requirements : Essential duties require the mental and/or physical ability to read fine print and computer monitors; converse over the telephone and in person; operate a calculator, computer, word processor, and hand-held barcode reader; bend, stoop, stretch, and reach; and safely lift and carry up to 30 pounds. Additional Information Non-exempt CITY OF LIVERMORE BENEFITS SUMMARY Association of Livermore Employees Please click here for a copy of the current Memorandum of Understanding (MOU) for the Association of Livermore Employees. The information contained here is a summary of benefits. For a more detailed summary of benefits for all employee groups, click here . Any errors or omissions do not constitute either an expressed or implied contract. Updated 1/2024 MOU TERM 10/01/2021 - 09/30/2025 SCHEDULED INCREASES 10/11/2021 2.0% + $725.40/year 10/10/2022 3.5% + $754.56/year 10/09/2023 2.5% + $777.36/year 10/07/2024 2.0% + $796.80/year CAFETERIA PLAN (MEDICAL, DENTAL & VISION) $1,950/month towards medical, dental, and vision; unused balance paid in cash to employee. BASIC LIFE INSURANCE& ACCIDENTAL DEATH & DISMEMBERMENT INSURANCE (AD & D) FT - $60,000 EE coverage or PT - $30,000 EE coverage, ER paid $1,000 dependent coverage, ER paid EE option to purchase $25,000 additional life insurance& supplemental life to $500,000 (not to exceed 5x annual earnings). LONG TERM DISABILITY (LTD) ER paid 60% of base monthly earnings to $5,000/month max. (180 day waiting period) PERS New City of Livermore EEs are enrolled in the 2% at 60 formula or 2% at 62 formula, depending on eligibility, as per AB 340. Classic PERS Misc Member - 2% at 60 Member Rate = 7% EE paid Employer Rate = 34.43%ER paid (includes unfunded liability; FY23/24) 36 consecutive months Final Comp Sick Leave Credit 4th Level 59 Survivor Ben. Military Service Credit New PERS Misc Member - 2% at 62 Member Rate = 7.5% EE paid Employer Rate = 34.43%ER paid (includes unfunded liability; FY23/24) 36 consecutive months Final Comp Sick Leave Credit 4th Level 59 Survivor Ben. Military Service Credit MEDICARE (Hired after 3/31/86) EE paid 1.45% ER paid 1.45% RETIREMENT HEALTH SAVINGS (RHS) ER contribution of 4% of base pay into RHS account. VACATION ACCRUAL Years of ServiceTotal Accrual Per Year 180.6 hrs 2-5120.12 hrs 6-10135.98 hrs 11-15160.94 hrs 16-19180.18 hrs 20+192.4 hrs Prorated for part-time EE. Maximum accrual: 340 hours HOLIDAYS & HOLIDAY-IN-LIEU PAY Holidays: 12 observed holidays or in lieu day off or if work 2.5 times pay. Holiday-In-Lieu Pay: EE's assigned receive 7.5% of base salary, paid per pay period SICK LEAVE ACCRUAL 96.2 hours/year Pro-rated for part-time EE SICK LEAVE USAGE: FAMILY SICK LEAVE : For immediate Family Illness- ½ Annual Sick Leave Accrual. PARENTAL LEAVE : For non-birthing parentwho becomes a parent due to adoption, foster care placement, or birth of a child- 48 hours BEREAVEMENT/ FUNERAL LEAVE (non-immediate family) : 3 regularly scheduled workdays of sick leavecanbe used foraunt or uncle. FUNERAL LEAVE 3 regularly scheduled workdays max for immediate family. PERSONAL LEAVE Full-Time: 16 hours per year Pro-rated for part-time EE. PREGNANCY LEAVE & FMLA/CFRA EE may use accrued leaves in compliance with City Rules & Regs Benefit provided as per regulations: Federal Family and Medical Leave Act, California Family Rights Act, and California Pregnancy Disability Act DEFERRED COMPENSATION 457(b) ER contributes $75 per pay period, with required matching of $75 by EE 2024 Maximum : Normal = $23,000 Age 50+ = $7,500 Catchup Limits = $46,000 Voluntary EE Participation SECTION 125 PLAN No ER contribution 2024 Maximum Dependent Care*: Up to $5,000/year -- *See IRS Pub #503 Unreimbursed Medical: Up to $3,200/year Pre-tax Health Care Premiums FSA's for Dependent Care Unreimbursed Medical Expenses Other options offered by plan administrator UNIFORM ALLOWANCE $850 per year/ paid in equal amounts per pay period For Public Safety Dispatchers, Senior Public Safety Dispatchers, Supervising Public Safety Dispatchers, Police Clerks, Senior Police Clerk, Supervising Police Clerk, Animal Control Officers, Police Identification Technician, Supervising Property and Evidence Specialist, Property and Evidence Specialist, Community Service Specialists, Crime & Intelligence Analysts, and Crime Prevention Specialist. SAFETY SHOE ALLOWANCE Paid annually in July: $200/year for Meter Readers, and employees in Engineering Technician, Neighborhood Preservation Officer, and Building Inspector series who perform field work, and Public Works employees that are required to wear safety shoes or boots. PRESCRIPTION SAFETY GLASSES Reimbursement of up to $150/year for purchase of safety prescription glasses for EEs working in locations where there is a risk of eye injuries. SHIFT DIFFERENTIAL EEs regularly assigned to city facilities operating 24/7 - $2.50/hour for all hours worked when assigned to a shift requiring EE work at least 4 hours between 4:00 p.m.- 6:00 a.m. EQUIPMENT OPERATION Public Works EEs: $12.00/day for EE who operates Class A vehicle, min of 50%+ operation/day. STANDBY PAY 2 hours straight-time for standby on regularly scheduled work day 3 hours straight-time for standby on regularly scheduled days off and fixed City holidays CALL BACK PAY 3 hours min @ OT rate for FLSA nonexempt. First 3 hours can't be taken as comp time but paid to EE. WORK IN A HIGHER CLASS If work min of 3 consecutive workdays, paid @ 5% differential or the minimum of the salary range of the higher classification. COURT PAY/COURT CANCELLATION PAY If in connection with EE's usual official duties, 3 hrs min @ OT, or 4 hrs min @ OT for those required to appear on normal day off or on graveyard shift. SUPPORT SERVICES TRAINING OFFICER PAY $90/pay period for full pay period while assigned. BILINGUAL PAY $60/pay period for both written & conversational. Must be certified by Department Head and approved by Admin Services Director, and used on the job. $35/pay period for conversation level as certified by Department Head and approved by Admin Services Director. TELEPHONE PAY 20 minutes and for each minute exceeding 20 minutes at OT rate. CELL PHONE ALLOWANCE Standard = $40/month (if authorized) See Administrative Regulation 36 for details. COMMERCIAL DRIVERS' LICENSE PAY $35/pay period with valid CA Commercial Driver's License and valid DOT medical card. OT COMP & COMP TIME OFF OT for > 40 hrs/week or > 8 hrs/day in a reg scheduled day or hrs in excess of those normally scheduled & worked/day @ 1 ½ x reg. pay or Comp Time in lieu of OT for FLSA nonexempt. Accrued Comp Time in excess of 100 hours must be paid out. TUITION REIMBURSEMENT 75% reimbursement fortuition & books For undergraduate studies, $4,000 FY max; $16,000 lifetime max For graduate studies, $5,000 FY max; $10,000 lifetime max LICENSES & CERTIFICATIONS 100% reimbursement for required licenses and certifications EMPLOYEE ASSISTANCE PROGRAM Three (3) sessions per incident per family member. Unlimited telephonic consultations. FLSA WORK PERIOD 168 hour pay period beginning Monday at 12:01 a.m., ending 7 days later on Sunday at 12:00 midnight. If an EE is not on this work week schedule, something must be in writing documenting EE's work week. For WR Operator series : 168 hour period beginning Sunday at 12:00 midnight, ending 7 days later on Saturday at 11:59 p.m. PAY PERIODS 26 pay periods per year Benefits listed are for regular full-time employees. Benefits are prorated for 30-hour and 20-hour employees. ER = Employer EE = Employee FT = Full-Time PT = Part-Time Closing Date/Time: 6/18/2024 5:00 PM Pacific
Jun 05, 2024
Full Time
Description The City of Livermore is accepting applications for the position of Supervising Purchasing Specialist. Click here to view the job posting for more information. DEFINITION Under general supervision, organizes and coordinates the functions of the City's Central Purchasing and Contracts Section following established local ordinances and administrative regulations; and performs other duties as assigned. DISTINGUISHING CHARACTERISTICS The Supervising Purchasing Specialist performs complex purchasing and contract related work, involving customer support for all departments within the City. This position must interpret and implement the City Municipal Contracts and Purchasing Ordinance to ensure that all purchases and contracts comply with City regulations. SUPERVISION RECEIVED General supervision is provided by the Finance Manager or designated Accounting Supervisor. SUPERVISION EXERCISED Supervises Accounting Technician or Account Clerk assigned to purchasing and temporary employees. Examples of Important and Essential Functions Purchasing Administration Purchases materials, supplies, equipment, and contracted services for all departments/divisions; receives and reviews purchase requisitions for proper authorization, appropriate funding, order clarity, compliance with applicable rules and regulations; investigates sources of supplies and interviews vendors and maintains appropriate records to determine best quality and price of supplies; prepares bid quotations, advertises for bids using formal bidding procedures; confers with requesting department/division to prepare or review specifications for major purchases or projects; reviews bid proposals and arranges for acceptance according to compliance with specifications and quality levels; coordinates council approved cooperative agreement purchases and confers with appropriate agencies to accomplish cooperative purchasing of goods and supplies; and maintains accurate, up-to-date logs, files and records; General and Professional Contracts Administration Interpret City purchasing policy, rules, and regulations that govern contracting activities for City departments; provide professional procurement consultation, assistance, instruction, and training to City employees; and review contracts submitted by departments for compliance with the City’s Contracts and Purchasing policies and procedures, and completeness and accuracy including use of correct contract template. Purchase Card Administration Manages and maintains all records for the City purchasing card program in accordance with administrative regulation; issues new cards; assists in setting limits for purchases; contacts issuing bank for customer service on all issues relating to the program; prepares and reconciles monthly statements; maintains records of all transactions; review card holders monthly to determine accuracy; and reviews records monthly for compliance with City policies. Surplus Supplies & Equipment Arranges for the disposal of salvage material or equipment in accordance with City Municipal Code; contacts auction company and/ or third-party vendor for disposal; creates and maintains detailed inventory of items for disposal; and ensures that Purchasing warehouse is kept in an organized manner. Problem Resolution Expedites and follows up on problem orders; reconciles order changes and billing corrections; corresponds with vendors regarding price changes, adjustments, returned goods and other cancellations; and assesses vendor reliability. Job Related and Essential Qualifications Demonstrated Knowledge of : Principles and practices of governmental purchasing; sources of supplies, materials, and equipment; proper English usage, spelling, grammar, and punctuation and demonstrated proficiency; business letter writing formats; numerical and alphabetic filing systems; processing of forms and documents; contemporary office practices and principles; effective communication techniques; the operation of modern office equipment; and personal computer operating systems and software applications. Demonstrated Skills to : Write comprehensive, concise reports and correspondence; maintain basic statistical and accounting records; solve difficult purchasing related problems; type accurately and meet keyboard proficiency standards; proofread to identify and correct errors in grammar, spelling, punctuation and arithmetic; perform numerical calculations with speed and accuracy using 10?key equipment; perform detailed, accurate work and meet deadlines; research to obtain appropriate information and resources; prioritize work and monitor work flow; assign work to appropriate staff; utilize personal computer and computer software to perform word processing, spreadsheet and specialized functions; and exemplify an enthusiastic, resourceful and effective service attitude with the public, co-workers and others who are contacted in the course of the work. Ability to: Learn and apply the City of Livermore’s principals, procedures, and practices; and learn specialized computer software programs for use on the job. Experience, Education, and Training Guidelines : Any combination of experience, education, and training that would provide the best qualified candidates. A typical way to obtain the knowledge, skills, and abilities would be: Experience : Four years of progressively responsible work experience involving purchasing, contracts, general office work, and record keeping utilizing computer software programs and with substantial public contact. Education : Bachelor’s degree in a related field or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job. Certification : Possession of an Accredited Purchasing Practitioner (APP) or Certified Purchasing Manager (C.P.M.) certification from the Institute of Supply Management (ISM) is highly desirable. License : May require the possession of a valid California Driver's License and a satisfactory driving record as determined by the City. Other Requirements : Willingness and ability to work scheduled and emergency overtime as assigned; and attend evening and out-of-town meetings on occasion. Special Requirements : Essential duties require the mental and/or physical ability to read fine print and computer monitors; converse over the telephone and in person; operate a calculator, computer, word processor, and hand-held barcode reader; bend, stoop, stretch, and reach; and safely lift and carry up to 30 pounds. Additional Information Non-exempt CITY OF LIVERMORE BENEFITS SUMMARY Association of Livermore Employees Please click here for a copy of the current Memorandum of Understanding (MOU) for the Association of Livermore Employees. The information contained here is a summary of benefits. For a more detailed summary of benefits for all employee groups, click here . Any errors or omissions do not constitute either an expressed or implied contract. Updated 1/2024 MOU TERM 10/01/2021 - 09/30/2025 SCHEDULED INCREASES 10/11/2021 2.0% + $725.40/year 10/10/2022 3.5% + $754.56/year 10/09/2023 2.5% + $777.36/year 10/07/2024 2.0% + $796.80/year CAFETERIA PLAN (MEDICAL, DENTAL & VISION) $1,950/month towards medical, dental, and vision; unused balance paid in cash to employee. BASIC LIFE INSURANCE& ACCIDENTAL DEATH & DISMEMBERMENT INSURANCE (AD & D) FT - $60,000 EE coverage or PT - $30,000 EE coverage, ER paid $1,000 dependent coverage, ER paid EE option to purchase $25,000 additional life insurance& supplemental life to $500,000 (not to exceed 5x annual earnings). LONG TERM DISABILITY (LTD) ER paid 60% of base monthly earnings to $5,000/month max. (180 day waiting period) PERS New City of Livermore EEs are enrolled in the 2% at 60 formula or 2% at 62 formula, depending on eligibility, as per AB 340. Classic PERS Misc Member - 2% at 60 Member Rate = 7% EE paid Employer Rate = 34.43%ER paid (includes unfunded liability; FY23/24) 36 consecutive months Final Comp Sick Leave Credit 4th Level 59 Survivor Ben. Military Service Credit New PERS Misc Member - 2% at 62 Member Rate = 7.5% EE paid Employer Rate = 34.43%ER paid (includes unfunded liability; FY23/24) 36 consecutive months Final Comp Sick Leave Credit 4th Level 59 Survivor Ben. Military Service Credit MEDICARE (Hired after 3/31/86) EE paid 1.45% ER paid 1.45% RETIREMENT HEALTH SAVINGS (RHS) ER contribution of 4% of base pay into RHS account. VACATION ACCRUAL Years of ServiceTotal Accrual Per Year 180.6 hrs 2-5120.12 hrs 6-10135.98 hrs 11-15160.94 hrs 16-19180.18 hrs 20+192.4 hrs Prorated for part-time EE. Maximum accrual: 340 hours HOLIDAYS & HOLIDAY-IN-LIEU PAY Holidays: 12 observed holidays or in lieu day off or if work 2.5 times pay. Holiday-In-Lieu Pay: EE's assigned receive 7.5% of base salary, paid per pay period SICK LEAVE ACCRUAL 96.2 hours/year Pro-rated for part-time EE SICK LEAVE USAGE: FAMILY SICK LEAVE : For immediate Family Illness- ½ Annual Sick Leave Accrual. PARENTAL LEAVE : For non-birthing parentwho becomes a parent due to adoption, foster care placement, or birth of a child- 48 hours BEREAVEMENT/ FUNERAL LEAVE (non-immediate family) : 3 regularly scheduled workdays of sick leavecanbe used foraunt or uncle. FUNERAL LEAVE 3 regularly scheduled workdays max for immediate family. PERSONAL LEAVE Full-Time: 16 hours per year Pro-rated for part-time EE. PREGNANCY LEAVE & FMLA/CFRA EE may use accrued leaves in compliance with City Rules & Regs Benefit provided as per regulations: Federal Family and Medical Leave Act, California Family Rights Act, and California Pregnancy Disability Act DEFERRED COMPENSATION 457(b) ER contributes $75 per pay period, with required matching of $75 by EE 2024 Maximum : Normal = $23,000 Age 50+ = $7,500 Catchup Limits = $46,000 Voluntary EE Participation SECTION 125 PLAN No ER contribution 2024 Maximum Dependent Care*: Up to $5,000/year -- *See IRS Pub #503 Unreimbursed Medical: Up to $3,200/year Pre-tax Health Care Premiums FSA's for Dependent Care Unreimbursed Medical Expenses Other options offered by plan administrator UNIFORM ALLOWANCE $850 per year/ paid in equal amounts per pay period For Public Safety Dispatchers, Senior Public Safety Dispatchers, Supervising Public Safety Dispatchers, Police Clerks, Senior Police Clerk, Supervising Police Clerk, Animal Control Officers, Police Identification Technician, Supervising Property and Evidence Specialist, Property and Evidence Specialist, Community Service Specialists, Crime & Intelligence Analysts, and Crime Prevention Specialist. SAFETY SHOE ALLOWANCE Paid annually in July: $200/year for Meter Readers, and employees in Engineering Technician, Neighborhood Preservation Officer, and Building Inspector series who perform field work, and Public Works employees that are required to wear safety shoes or boots. PRESCRIPTION SAFETY GLASSES Reimbursement of up to $150/year for purchase of safety prescription glasses for EEs working in locations where there is a risk of eye injuries. SHIFT DIFFERENTIAL EEs regularly assigned to city facilities operating 24/7 - $2.50/hour for all hours worked when assigned to a shift requiring EE work at least 4 hours between 4:00 p.m.- 6:00 a.m. EQUIPMENT OPERATION Public Works EEs: $12.00/day for EE who operates Class A vehicle, min of 50%+ operation/day. STANDBY PAY 2 hours straight-time for standby on regularly scheduled work day 3 hours straight-time for standby on regularly scheduled days off and fixed City holidays CALL BACK PAY 3 hours min @ OT rate for FLSA nonexempt. First 3 hours can't be taken as comp time but paid to EE. WORK IN A HIGHER CLASS If work min of 3 consecutive workdays, paid @ 5% differential or the minimum of the salary range of the higher classification. COURT PAY/COURT CANCELLATION PAY If in connection with EE's usual official duties, 3 hrs min @ OT, or 4 hrs min @ OT for those required to appear on normal day off or on graveyard shift. SUPPORT SERVICES TRAINING OFFICER PAY $90/pay period for full pay period while assigned. BILINGUAL PAY $60/pay period for both written & conversational. Must be certified by Department Head and approved by Admin Services Director, and used on the job. $35/pay period for conversation level as certified by Department Head and approved by Admin Services Director. TELEPHONE PAY 20 minutes and for each minute exceeding 20 minutes at OT rate. CELL PHONE ALLOWANCE Standard = $40/month (if authorized) See Administrative Regulation 36 for details. COMMERCIAL DRIVERS' LICENSE PAY $35/pay period with valid CA Commercial Driver's License and valid DOT medical card. OT COMP & COMP TIME OFF OT for > 40 hrs/week or > 8 hrs/day in a reg scheduled day or hrs in excess of those normally scheduled & worked/day @ 1 ½ x reg. pay or Comp Time in lieu of OT for FLSA nonexempt. Accrued Comp Time in excess of 100 hours must be paid out. TUITION REIMBURSEMENT 75% reimbursement fortuition & books For undergraduate studies, $4,000 FY max; $16,000 lifetime max For graduate studies, $5,000 FY max; $10,000 lifetime max LICENSES & CERTIFICATIONS 100% reimbursement for required licenses and certifications EMPLOYEE ASSISTANCE PROGRAM Three (3) sessions per incident per family member. Unlimited telephonic consultations. FLSA WORK PERIOD 168 hour pay period beginning Monday at 12:01 a.m., ending 7 days later on Sunday at 12:00 midnight. If an EE is not on this work week schedule, something must be in writing documenting EE's work week. For WR Operator series : 168 hour period beginning Sunday at 12:00 midnight, ending 7 days later on Saturday at 11:59 p.m. PAY PERIODS 26 pay periods per year Benefits listed are for regular full-time employees. Benefits are prorated for 30-hour and 20-hour employees. ER = Employer EE = Employee FT = Full-Time PT = Part-Time Closing Date/Time: 6/18/2024 5:00 PM Pacific
City of LIvermore
Livermore, California, United States
Description Click Here for the job announcement. This recruitment is for Lateral Public Safety Dispatchers. To be eligible for lateral recruitment, you must be a current emergency dispatcher with a police agency. DEFINITION Under general supervision, receives 911 system emergency and non-emergency calls; dispatches assignments according to police and fire procedures; provides support services and maintains records; and performs other duties as assigned. DISTINGUISHING CHARACTERISTICS The Public Safety Dispatcher provides technical communications support and computer information processing for police and fire activities as well as animal control and public services functions. In addition to call taking and dispatching, incumbents perform varied record keeping, information retrieval, and similar work in support of public safety activities. Incumbents are expected to exercise independent judgment in the performance of their duties with minimum supervision. SUPERVISION RECEIVED General supervision is provided by the dispatch supervisor with direction provided by other supervisory or management staff. SUPERVISION EXERCISED As experience is gained, incumbents in this classification may provide direction and training to other Public Safety Dispatchers. Examples of Important and Essential Functions Call Taking and Dispatching Functions Answers 911 emergency and misdirected non-emergency calls, and a variety of other public safety telephone lines; communicates and relates effectively to those contacted in the course of the work; obtains essential information from reporting parties about the nature of the emergency; enters information into computer terminals; enters control codes and searches files to research and provide information; assesses urgency of call and assigns code; assesses the nature of the emergency, determines appropriate response level, determines closest available and most appropriate company, and dispatches police, fire, medical aid, rescue, and hazardous material calls via two-way radio or telephone; directly broadcasts critical police emergency calls and general information bulletins; enters, updates, and monitors information such as time assignment, en route time, arrival, clearance, and other related information for each emergency and non-emergency event; monitors location and verifies safe status of public safety and other specified City personnel; monitors and controls radio traffic; connects special hearing-impaired telephone lines to transcription apparatus; dispatches animal services assignments, as needed; refers non-emergency calls to other resources including other City departments, governmental, and private agencies; answers questions and provides information to the public, as appropriate; answers building intercom system and grants identified personnel access through remote-controlled security doors; calls in relief personnel to maintain public safety staffing levels; alerts other agencies and coordinates mutual response radio traffic; and initiates follow-up calls as requested. Administrative Functions Reviews and records case information; assigns case numbers; tallies assigned calls, balances police officer assignments, and coordinates break periods; may take brief, limited telephone reports of lost property; maintains logs and records; enters information into automated record files; reproduces computer generated bulletins; prepares letters and reports and other related forms and records; conducts radio equipment tests; may retrieve or review dispatch recordings; may classify and sort dispatch cards, as needed; and may be assigned to assist in processing arrested persons to jail. Job Related and Essential Qualifications Demonstrated Knowledge of : Modern office practices and procedures; proper English usage, grammar, spelling, and punctuation; alphabetic, chronological, and numeric filing systems; effective communication techniques; community resources; map reading; and personal computer operating systems and software applications. Demonstrated Skills to : Analyze situations quickly and make sound decisions in emergency and routine situations; demonstrate excellent interpersonal skills including communicating effectively with those contacted in the course of work; perform multiple tasks concurrently; quickly read and retain information; quickly interpret maps and floor layouts; relate effectively to co-workers; speak in a clear and understandable voice; write basic letters, memos, and reports; utilize personal computers and computer software to perform word processing and spreadsheet functions; meet the City's keyboarding standard (35 net wpm); and exemplify an enthusiastic, resourceful, and effective service attitude with co-workers and the public. Ability to : Learn the techniques, procedures, methods, and City dispatching codes used in the operation of a highly technical communications center; use patience, courtesy, and tact in dealing with the public; recognize and discern various emotional states when dealing with citizens in person and while on 911, emergency, and business lines; recognize the voices of field units; and quickly operate electronic data processing equipment and radio consoles. Experience, Education, and Training Guidelines : Any combination of experience, education, and training that would provide the best qualified candidates. A typical way to obtain the knowledge, skills, and abilities would be: Experience : Two years of experience involving heavy public contact while performing multiple tasks and using a computer. Education : Equivalent to graduation from high school. College course work in communications, business administration, or a related field are desirable. Training : Any recent training such as academic courses and certification programs which are relevant to this job classification. Certification :Possession of POST Public Safety Dispatching Certificate is required prior to the completion of the probationary period. License :May require the possession of a valid California driver’s license and satisfactory driving record as determined by the City. Other Requirements :Willingness and ability to work any shift in a 24 hour period, holidays, weekends, scheduled and emergency overtime, and be available for call back as required; attend classes during work and non-work hours as required; maintain the certifications necessary for this job classification; and wear a uniform and comply with departmental grooming standards. Special Requirements : Essential duties may require the mental and/or physical ability to quickly read fine print, charts, graphs, maps, and computer monitors; see fine detail with no color deficiencies; hear and understand radio and telephone transmissions through headsets, handsets, and speakers, sometimes with interference, static, and background noises, such as with others talking in the room, audible traffic noise, and telephone ringing; hear a telephone ring when the bell unit is located 30' away; discern various tones, rhythms, and series of “beeps” through a headset and over a speaker; discern when a person is speaking with varying degrees of volume, such as shouting or whispering including emotional states; speak quickly in a clear, understandable voice with sufficient volume and tone quality to project effectively over radio, telephone, and in person; move quickly about the building or to other buildings, as needed; stamina to sit for long periods of time and to work long hours; operate computer keyboards and complex radio computer equipment; strength to safely lift and maneuver up to 40 pounds; and quickly bend, reach, climb step stools, and stoop. Additional Information Non-Exempt. CITY OF LIVERMORE BENEFITS SUMMARY Association of Livermore Employees Please click here for a copy of the current Memorandum of Understanding (MOU) for the Association of Livermore Employees. The information contained here is a summary of benefits. For a more detailed summary of benefits for all employee groups, click here . Any errors or omissions do not constitute either an expressed or implied contract. Updated 1/2024 MOU TERM 10/01/2021 - 09/30/2025 SCHEDULED INCREASES 10/11/2021 2.0% + $725.40/year 10/10/2022 3.5% + $754.56/year 10/09/2023 2.5% + $777.36/year 10/07/2024 2.0% + $796.80/year CAFETERIA PLAN (MEDICAL, DENTAL & VISION) $1,950/month towards medical, dental, and vision; unused balance paid in cash to employee. BASIC LIFE INSURANCE& ACCIDENTAL DEATH & DISMEMBERMENT INSURANCE (AD & D) FT - $60,000 EE coverage or PT - $30,000 EE coverage, ER paid $1,000 dependent coverage, ER paid EE option to purchase $25,000 additional life insurance& supplemental life to $500,000 (not to exceed 5x annual earnings). LONG TERM DISABILITY (LTD) ER paid 60% of base monthly earnings to $5,000/month max. (180 day waiting period) PERS New City of Livermore EEs are enrolled in the 2% at 60 formula or 2% at 62 formula, depending on eligibility, as per AB 340. Classic PERS Misc Member - 2% at 60 Member Rate = 7% EE paid Employer Rate = 34.43%ER paid (includes unfunded liability; FY23/24) 36 consecutive months Final Comp Sick Leave Credit 4th Level 59 Survivor Ben. Military Service Credit New PERS Misc Member - 2% at 62 Member Rate = 7.5% EE paid Employer Rate = 34.43%ER paid (includes unfunded liability; FY23/24) 36 consecutive months Final Comp Sick Leave Credit 4th Level 59 Survivor Ben. Military Service Credit MEDICARE (Hired after 3/31/86) EE paid 1.45% ER paid 1.45% RETIREMENT HEALTH SAVINGS (RHS) ER contribution of 4% of base pay into RHS account. VACATION ACCRUAL Years of ServiceTotal Accrual Per Year 180.6 hrs 2-5120.12 hrs 6-10135.98 hrs 11-15160.94 hrs 16-19180.18 hrs 20+192.4 hrs Prorated for part-time EE. Maximum accrual: 340 hours HOLIDAYS & HOLIDAY-IN-LIEU PAY Holidays: 12 observed holidays or in lieu day off or if work 2.5 times pay. Holiday-In-Lieu Pay: EE's assigned receive 7.5% of base salary, paid per pay period SICK LEAVE ACCRUAL 96.2 hours/year Pro-rated for part-time EE SICK LEAVE USAGE: FAMILY SICK LEAVE : For immediate Family Illness- ½ Annual Sick Leave Accrual. PARENTAL LEAVE : For non-birthing parentwho becomes a parent due to adoption, foster care placement, or birth of a child- 48 hours BEREAVEMENT/ FUNERAL LEAVE (non-immediate family) : 3 regularly scheduled workdays of sick leavecanbe used foraunt or uncle. FUNERAL LEAVE 3 regularly scheduled workdays max for immediate family. PERSONAL LEAVE Full-Time: 16 hours per year Pro-rated for part-time EE. PREGNANCY LEAVE & FMLA/CFRA EE may use accrued leaves in compliance with City Rules & Regs Benefit provided as per regulations: Federal Family and Medical Leave Act, California Family Rights Act, and California Pregnancy Disability Act DEFERRED COMPENSATION 457(b) ER contributes $75 per pay period, with required matching of $75 by EE 2024 Maximum : Normal = $23,000 Age 50+ = $7,500 Catchup Limits = $46,000 Voluntary EE Participation SECTION 125 PLAN No ER contribution 2024 Maximum Dependent Care*: Up to $5,000/year -- *See IRS Pub #503 Unreimbursed Medical: Up to $3,200/year Pre-tax Health Care Premiums FSA's for Dependent Care Unreimbursed Medical Expenses Other options offered by plan administrator UNIFORM ALLOWANCE $850 per year/ paid in equal amounts per pay period For Public Safety Dispatchers, Senior Public Safety Dispatchers, Supervising Public Safety Dispatchers, Police Clerks, Senior Police Clerk, Supervising Police Clerk, Animal Control Officers, Police Identification Technician, Supervising Property and Evidence Specialist, Property and Evidence Specialist, Community Service Specialists, Crime & Intelligence Analysts, and Crime Prevention Specialist. SAFETY SHOE ALLOWANCE Paid annually in July: $200/year for Meter Readers, and employees in Engineering Technician, Neighborhood Preservation Officer, and Building Inspector series who perform field work, and Public Works employees that are required to wear safety shoes or boots. PRESCRIPTION SAFETY GLASSES Reimbursement of up to $150/year for purchase of safety prescription glasses for EEs working in locations where there is a risk of eye injuries. SHIFT DIFFERENTIAL EEs regularly assigned to city facilities operating 24/7 - $2.50/hour for all hours worked when assigned to a shift requiring EE work at least 4 hours between 4:00 p.m.- 6:00 a.m. EQUIPMENT OPERATION Public Works EEs: $12.00/day for EE who operates Class A vehicle, min of 50%+ operation/day. STANDBY PAY 2 hours straight-time for standby on regularly scheduled work day 3 hours straight-time for standby on regularly scheduled days off and fixed City holidays CALL BACK PAY 3 hours min @ OT rate for FLSA nonexempt. First 3 hours can't be taken as comp time but paid to EE. WORK IN A HIGHER CLASS If work min of 3 consecutive workdays, paid @ 5% differential or the minimum of the salary range of the higher classification. COURT PAY/COURT CANCELLATION PAY If in connection with EE's usual official duties, 3 hrs min @ OT, or 4 hrs min @ OT for those required to appear on normal day off or on graveyard shift. SUPPORT SERVICES TRAINING OFFICER PAY $90/pay period for full pay period while assigned. BILINGUAL PAY $60/pay period for both written & conversational. Must be certified by Department Head and approved by Admin Services Director, and used on the job. $35/pay period for conversation level as certified by Department Head and approved by Admin Services Director. TELEPHONE PAY 20 minutes and for each minute exceeding 20 minutes at OT rate. CELL PHONE ALLOWANCE Standard = $40/month (if authorized) See Administrative Regulation 36 for details. COMMERCIAL DRIVERS' LICENSE PAY $35/pay period with valid CA Commercial Driver's License and valid DOT medical card. OT COMP & COMP TIME OFF OT for > 40 hrs/week or > 8 hrs/day in a reg scheduled day or hrs in excess of those normally scheduled & worked/day @ 1 ½ x reg. pay or Comp Time in lieu of OT for FLSA nonexempt. Accrued Comp Time in excess of 100 hours must be paid out. TUITION REIMBURSEMENT 75% reimbursement fortuition & books For undergraduate studies, $4,000 FY max; $16,000 lifetime max For graduate studies, $5,000 FY max; $10,000 lifetime max LICENSES & CERTIFICATIONS 100% reimbursement for required licenses and certifications EMPLOYEE ASSISTANCE PROGRAM Three (3) sessions per incident per family member. Unlimited telephonic consultations. FLSA WORK PERIOD 168 hour pay period beginning Monday at 12:01 a.m., ending 7 days later on Sunday at 12:00 midnight. If an EE is not on this work week schedule, something must be in writing documenting EE's work week. For WR Operator series : 168 hour period beginning Sunday at 12:00 midnight, ending 7 days later on Saturday at 11:59 p.m. PAY PERIODS 26 pay periods per year Benefits listed are for regular full-time employees. Benefits are prorated for 30-hour and 20-hour employees. ER = Employer EE = Employee FT = Full-Time PT = Part-Time Closing Date/Time: Continuous
Mar 07, 2024
Full Time
Description Click Here for the job announcement. This recruitment is for Lateral Public Safety Dispatchers. To be eligible for lateral recruitment, you must be a current emergency dispatcher with a police agency. DEFINITION Under general supervision, receives 911 system emergency and non-emergency calls; dispatches assignments according to police and fire procedures; provides support services and maintains records; and performs other duties as assigned. DISTINGUISHING CHARACTERISTICS The Public Safety Dispatcher provides technical communications support and computer information processing for police and fire activities as well as animal control and public services functions. In addition to call taking and dispatching, incumbents perform varied record keeping, information retrieval, and similar work in support of public safety activities. Incumbents are expected to exercise independent judgment in the performance of their duties with minimum supervision. SUPERVISION RECEIVED General supervision is provided by the dispatch supervisor with direction provided by other supervisory or management staff. SUPERVISION EXERCISED As experience is gained, incumbents in this classification may provide direction and training to other Public Safety Dispatchers. Examples of Important and Essential Functions Call Taking and Dispatching Functions Answers 911 emergency and misdirected non-emergency calls, and a variety of other public safety telephone lines; communicates and relates effectively to those contacted in the course of the work; obtains essential information from reporting parties about the nature of the emergency; enters information into computer terminals; enters control codes and searches files to research and provide information; assesses urgency of call and assigns code; assesses the nature of the emergency, determines appropriate response level, determines closest available and most appropriate company, and dispatches police, fire, medical aid, rescue, and hazardous material calls via two-way radio or telephone; directly broadcasts critical police emergency calls and general information bulletins; enters, updates, and monitors information such as time assignment, en route time, arrival, clearance, and other related information for each emergency and non-emergency event; monitors location and verifies safe status of public safety and other specified City personnel; monitors and controls radio traffic; connects special hearing-impaired telephone lines to transcription apparatus; dispatches animal services assignments, as needed; refers non-emergency calls to other resources including other City departments, governmental, and private agencies; answers questions and provides information to the public, as appropriate; answers building intercom system and grants identified personnel access through remote-controlled security doors; calls in relief personnel to maintain public safety staffing levels; alerts other agencies and coordinates mutual response radio traffic; and initiates follow-up calls as requested. Administrative Functions Reviews and records case information; assigns case numbers; tallies assigned calls, balances police officer assignments, and coordinates break periods; may take brief, limited telephone reports of lost property; maintains logs and records; enters information into automated record files; reproduces computer generated bulletins; prepares letters and reports and other related forms and records; conducts radio equipment tests; may retrieve or review dispatch recordings; may classify and sort dispatch cards, as needed; and may be assigned to assist in processing arrested persons to jail. Job Related and Essential Qualifications Demonstrated Knowledge of : Modern office practices and procedures; proper English usage, grammar, spelling, and punctuation; alphabetic, chronological, and numeric filing systems; effective communication techniques; community resources; map reading; and personal computer operating systems and software applications. Demonstrated Skills to : Analyze situations quickly and make sound decisions in emergency and routine situations; demonstrate excellent interpersonal skills including communicating effectively with those contacted in the course of work; perform multiple tasks concurrently; quickly read and retain information; quickly interpret maps and floor layouts; relate effectively to co-workers; speak in a clear and understandable voice; write basic letters, memos, and reports; utilize personal computers and computer software to perform word processing and spreadsheet functions; meet the City's keyboarding standard (35 net wpm); and exemplify an enthusiastic, resourceful, and effective service attitude with co-workers and the public. Ability to : Learn the techniques, procedures, methods, and City dispatching codes used in the operation of a highly technical communications center; use patience, courtesy, and tact in dealing with the public; recognize and discern various emotional states when dealing with citizens in person and while on 911, emergency, and business lines; recognize the voices of field units; and quickly operate electronic data processing equipment and radio consoles. Experience, Education, and Training Guidelines : Any combination of experience, education, and training that would provide the best qualified candidates. A typical way to obtain the knowledge, skills, and abilities would be: Experience : Two years of experience involving heavy public contact while performing multiple tasks and using a computer. Education : Equivalent to graduation from high school. College course work in communications, business administration, or a related field are desirable. Training : Any recent training such as academic courses and certification programs which are relevant to this job classification. Certification :Possession of POST Public Safety Dispatching Certificate is required prior to the completion of the probationary period. License :May require the possession of a valid California driver’s license and satisfactory driving record as determined by the City. Other Requirements :Willingness and ability to work any shift in a 24 hour period, holidays, weekends, scheduled and emergency overtime, and be available for call back as required; attend classes during work and non-work hours as required; maintain the certifications necessary for this job classification; and wear a uniform and comply with departmental grooming standards. Special Requirements : Essential duties may require the mental and/or physical ability to quickly read fine print, charts, graphs, maps, and computer monitors; see fine detail with no color deficiencies; hear and understand radio and telephone transmissions through headsets, handsets, and speakers, sometimes with interference, static, and background noises, such as with others talking in the room, audible traffic noise, and telephone ringing; hear a telephone ring when the bell unit is located 30' away; discern various tones, rhythms, and series of “beeps” through a headset and over a speaker; discern when a person is speaking with varying degrees of volume, such as shouting or whispering including emotional states; speak quickly in a clear, understandable voice with sufficient volume and tone quality to project effectively over radio, telephone, and in person; move quickly about the building or to other buildings, as needed; stamina to sit for long periods of time and to work long hours; operate computer keyboards and complex radio computer equipment; strength to safely lift and maneuver up to 40 pounds; and quickly bend, reach, climb step stools, and stoop. Additional Information Non-Exempt. CITY OF LIVERMORE BENEFITS SUMMARY Association of Livermore Employees Please click here for a copy of the current Memorandum of Understanding (MOU) for the Association of Livermore Employees. The information contained here is a summary of benefits. For a more detailed summary of benefits for all employee groups, click here . Any errors or omissions do not constitute either an expressed or implied contract. Updated 1/2024 MOU TERM 10/01/2021 - 09/30/2025 SCHEDULED INCREASES 10/11/2021 2.0% + $725.40/year 10/10/2022 3.5% + $754.56/year 10/09/2023 2.5% + $777.36/year 10/07/2024 2.0% + $796.80/year CAFETERIA PLAN (MEDICAL, DENTAL & VISION) $1,950/month towards medical, dental, and vision; unused balance paid in cash to employee. BASIC LIFE INSURANCE& ACCIDENTAL DEATH & DISMEMBERMENT INSURANCE (AD & D) FT - $60,000 EE coverage or PT - $30,000 EE coverage, ER paid $1,000 dependent coverage, ER paid EE option to purchase $25,000 additional life insurance& supplemental life to $500,000 (not to exceed 5x annual earnings). LONG TERM DISABILITY (LTD) ER paid 60% of base monthly earnings to $5,000/month max. (180 day waiting period) PERS New City of Livermore EEs are enrolled in the 2% at 60 formula or 2% at 62 formula, depending on eligibility, as per AB 340. Classic PERS Misc Member - 2% at 60 Member Rate = 7% EE paid Employer Rate = 34.43%ER paid (includes unfunded liability; FY23/24) 36 consecutive months Final Comp Sick Leave Credit 4th Level 59 Survivor Ben. Military Service Credit New PERS Misc Member - 2% at 62 Member Rate = 7.5% EE paid Employer Rate = 34.43%ER paid (includes unfunded liability; FY23/24) 36 consecutive months Final Comp Sick Leave Credit 4th Level 59 Survivor Ben. Military Service Credit MEDICARE (Hired after 3/31/86) EE paid 1.45% ER paid 1.45% RETIREMENT HEALTH SAVINGS (RHS) ER contribution of 4% of base pay into RHS account. VACATION ACCRUAL Years of ServiceTotal Accrual Per Year 180.6 hrs 2-5120.12 hrs 6-10135.98 hrs 11-15160.94 hrs 16-19180.18 hrs 20+192.4 hrs Prorated for part-time EE. Maximum accrual: 340 hours HOLIDAYS & HOLIDAY-IN-LIEU PAY Holidays: 12 observed holidays or in lieu day off or if work 2.5 times pay. Holiday-In-Lieu Pay: EE's assigned receive 7.5% of base salary, paid per pay period SICK LEAVE ACCRUAL 96.2 hours/year Pro-rated for part-time EE SICK LEAVE USAGE: FAMILY SICK LEAVE : For immediate Family Illness- ½ Annual Sick Leave Accrual. PARENTAL LEAVE : For non-birthing parentwho becomes a parent due to adoption, foster care placement, or birth of a child- 48 hours BEREAVEMENT/ FUNERAL LEAVE (non-immediate family) : 3 regularly scheduled workdays of sick leavecanbe used foraunt or uncle. FUNERAL LEAVE 3 regularly scheduled workdays max for immediate family. PERSONAL LEAVE Full-Time: 16 hours per year Pro-rated for part-time EE. PREGNANCY LEAVE & FMLA/CFRA EE may use accrued leaves in compliance with City Rules & Regs Benefit provided as per regulations: Federal Family and Medical Leave Act, California Family Rights Act, and California Pregnancy Disability Act DEFERRED COMPENSATION 457(b) ER contributes $75 per pay period, with required matching of $75 by EE 2024 Maximum : Normal = $23,000 Age 50+ = $7,500 Catchup Limits = $46,000 Voluntary EE Participation SECTION 125 PLAN No ER contribution 2024 Maximum Dependent Care*: Up to $5,000/year -- *See IRS Pub #503 Unreimbursed Medical: Up to $3,200/year Pre-tax Health Care Premiums FSA's for Dependent Care Unreimbursed Medical Expenses Other options offered by plan administrator UNIFORM ALLOWANCE $850 per year/ paid in equal amounts per pay period For Public Safety Dispatchers, Senior Public Safety Dispatchers, Supervising Public Safety Dispatchers, Police Clerks, Senior Police Clerk, Supervising Police Clerk, Animal Control Officers, Police Identification Technician, Supervising Property and Evidence Specialist, Property and Evidence Specialist, Community Service Specialists, Crime & Intelligence Analysts, and Crime Prevention Specialist. SAFETY SHOE ALLOWANCE Paid annually in July: $200/year for Meter Readers, and employees in Engineering Technician, Neighborhood Preservation Officer, and Building Inspector series who perform field work, and Public Works employees that are required to wear safety shoes or boots. PRESCRIPTION SAFETY GLASSES Reimbursement of up to $150/year for purchase of safety prescription glasses for EEs working in locations where there is a risk of eye injuries. SHIFT DIFFERENTIAL EEs regularly assigned to city facilities operating 24/7 - $2.50/hour for all hours worked when assigned to a shift requiring EE work at least 4 hours between 4:00 p.m.- 6:00 a.m. EQUIPMENT OPERATION Public Works EEs: $12.00/day for EE who operates Class A vehicle, min of 50%+ operation/day. STANDBY PAY 2 hours straight-time for standby on regularly scheduled work day 3 hours straight-time for standby on regularly scheduled days off and fixed City holidays CALL BACK PAY 3 hours min @ OT rate for FLSA nonexempt. First 3 hours can't be taken as comp time but paid to EE. WORK IN A HIGHER CLASS If work min of 3 consecutive workdays, paid @ 5% differential or the minimum of the salary range of the higher classification. COURT PAY/COURT CANCELLATION PAY If in connection with EE's usual official duties, 3 hrs min @ OT, or 4 hrs min @ OT for those required to appear on normal day off or on graveyard shift. SUPPORT SERVICES TRAINING OFFICER PAY $90/pay period for full pay period while assigned. BILINGUAL PAY $60/pay period for both written & conversational. Must be certified by Department Head and approved by Admin Services Director, and used on the job. $35/pay period for conversation level as certified by Department Head and approved by Admin Services Director. TELEPHONE PAY 20 minutes and for each minute exceeding 20 minutes at OT rate. CELL PHONE ALLOWANCE Standard = $40/month (if authorized) See Administrative Regulation 36 for details. COMMERCIAL DRIVERS' LICENSE PAY $35/pay period with valid CA Commercial Driver's License and valid DOT medical card. OT COMP & COMP TIME OFF OT for > 40 hrs/week or > 8 hrs/day in a reg scheduled day or hrs in excess of those normally scheduled & worked/day @ 1 ½ x reg. pay or Comp Time in lieu of OT for FLSA nonexempt. Accrued Comp Time in excess of 100 hours must be paid out. TUITION REIMBURSEMENT 75% reimbursement fortuition & books For undergraduate studies, $4,000 FY max; $16,000 lifetime max For graduate studies, $5,000 FY max; $10,000 lifetime max LICENSES & CERTIFICATIONS 100% reimbursement for required licenses and certifications EMPLOYEE ASSISTANCE PROGRAM Three (3) sessions per incident per family member. Unlimited telephonic consultations. FLSA WORK PERIOD 168 hour pay period beginning Monday at 12:01 a.m., ending 7 days later on Sunday at 12:00 midnight. If an EE is not on this work week schedule, something must be in writing documenting EE's work week. For WR Operator series : 168 hour period beginning Sunday at 12:00 midnight, ending 7 days later on Saturday at 11:59 p.m. PAY PERIODS 26 pay periods per year Benefits listed are for regular full-time employees. Benefits are prorated for 30-hour and 20-hour employees. ER = Employer EE = Employee FT = Full-Time PT = Part-Time Closing Date/Time: Continuous
This recruitment will establish an employment list to fill current and any future vacancies within the Health and Human Services Agency. The anticipated life of the employment list is six months. If interested in employment for this position for current or future vacancies, please submit an online application for consideration. Current vacancy is with the Health and Human Services Agency located in Visalia. The Tulare County Health and Human Services Agency is seeking highly qualified applicants for the position of Emergency Services Specialist II. Advance your career as an Emergency Services Specialist II by joining our dedicated team, where you will play a crucial role in preparing, implementing, and maintaining comprehensive emergency plans. This position involves a wide range of consultative, coordinative, developmental, planning, and evaluative duties aimed at ensuring the County's readiness and resilience in the face of disasters. You will have the opportunity to shape County Operational Area policies and programs, serve in senior roles within the Emergency Operations Center, and independently tackle technical and analytical assignments to enhance our emergency management operations. The Emergency Services Specialist II is an advanced journey-level position within the series, characterized by a high degree of independence and the provision of lead technical supervision to other employees engaged in emergency management activities. This role requires a deep understanding of emergency management principles and practices, enabling the Specialist to effectively guide and support the team. Direction is provided by a Public Health Emergency Preparedness Manager, Office of Emergency Services Manager, Branch Manager, or higher-level administrator. Responsibilities may include the supervision of support and professional staff, ensuring effective coordination and execution of emergency management programs. Typical Duties Serve as lead person or project coordinator on the most complex and challenging emergency management projects; Responds to local disasters and emergencies; may be deployed to other jurisdictions via mutual aid to support disaster response; Gather and analyze data to identify deficiencies and implement recommendations to enhance the quality of current emergency programs in the County; Formulate program and policy direction and alternatives and select and develop methodologies for implementation; Research, develop and maintain disaster emergency plans; Plan, design, and execute training and exercises for emergency response and management personnel; evaluate the efficacy of training and exercises; Lead and represent the County on committees and task forces; Assist management in contract negotiation and developing plans with private and public agencies, including communication agencies, volunteer organizations, public safety agencies, and other entities within the County; Assist in developing and promoting educational programs designed to improve the knowledge of individuals involved in emergency services delivery and disaster preparedness programs and the community; Conduct legislative analysis of disaster-related legislation. Monitor programs to ensure adherence to current legislation and contractual and mutual aid commitments; Serve as liaison and coordinator between county agencies, private sector, local jurisdictions, and State and Federal agencies, and respond to requests for information regarding departmental services or programs; Assist in maintaining the readiness of emergency operations facilities, systems, equipment, and personnel; Assist in mobilizing resources and staff to emergencies and serving in senior Emergency Operations Center or Department Operations Center roles on a rotational basis; Disseminate both routine non-emergency public information and public alert & warning during disasters; Coordinate recovery operations such as damage assessments, debris removal, Local Assistance Centers, and other recovery activities in the event of a disaster; Develop after-action reports and monitor the implementation of improvement plans; Analyze the effectiveness of current operations, plans, and programs, and make recommendations for improvement; Establish and maintain a data collection and management system that provides current information on emergency response and recovery; use this information to evaluate programs' effectiveness and make recommendations for improvement; Write and coordinate the adoption of plans, policies, and procedures to implement organizational, program, and service changes; Prepare maps, data dashboards, graphs, charts, spreadsheets, and complex documents using a variety of personal computer and web-based applications; Maintain various records as needed regarding studies or projects for future reference; Works flexible hours, including evenings and weekends; May provide leadership and expert direction to a workgroup comprised of line staff, professionals, managers, and directors during an emergency response; Essential job duties may be assigned that are not listed above but are relative to this job classification. (Reasonable accommodation will be made when requested and determined by the County to be appropriate under applicable law.) Minimum Qualifications Education : Bachelor's degree in public or business administration, emergency management, communication, organizational development, homeland security, or a closely related field. Experience : Two (2) years of progressively responsible experience in administering an emergency management program or related program responsible for emergency preparedness. Equivalencies : Education: Associate’s degree with major course work in public or business administration, emergency management, communication, organizational development, homeland security, or a closely related field. Experience: Four (4) years of progressively responsible experience administering an emergency management program or related program responsible for emergency preparedness. Knowledge of: Local, state, and federal laws and regulations regarding emergency services, disaster response, recovery, and mitigation; Fiscal analysis sufficient to develop budgets and examine and analyze expenses and fiscal documents; Principles and practices in administration, including organizational patterns and analysis, fiscal and personnel management; General automated and manual procedures and systems utilized in workplaces to resolve problems in delivering services; Managerial accounting principles sufficient to develop budgets, examine and analyze expenses and fiscal documents, and review and develop audit trails; Available resources and methodology for gathering data; Descriptive statistics sufficient to reflect the results of the research; Current industry-standard automated systems, including software programs, web applications, peripherals, and hardware; Principles of supervision, training, and evaluating. Skill/Ability to: Write project proposals and develop programs; Develop, prepare, and present comprehensive reports and recommendations; Establish and maintain effective working relationships with various agencies, organizations, and individuals; Analyze and evaluate emergency services delivery; Read, interpret and apply complex, technical regulations, funding documents, financial reports, and federal, state, and local regulations; Prepare clear, concise reports and correspondence using correct grammar, punctuation, and spelling; Effectively communicate orally and in writing; Interpret state and federal rules, regulations, and directives governing disaster and emergency services; Exercise appropriate judgment in answering questions and releasing information; analyze and project consequences of decisions and recommendations; Convey complex concepts and procedures to laypersons and negotiate solutions to problems with others; Organize work and set priorities to complete assignments within established time frames; Retain and recall a wide variety of information; Maintain various records; Provide training and instruction to staff; Organize, set priorities, and coordinate workload of support staff; Work and communicate effectively, verbally and in writing, when working in the office and remotely, especially during high-stress periods, with on-site and remote individuals and teams; Work and communicate effectively with people of various education and socioeconomic backgrounds by respecting beliefs, interpersonal styles, and behaviors of both clients and co-workers; Operate contemporary office equipment inclusive of computer, keyboard, and all applicable electronic equipment; Operate emergency communications equipment such as public alert & warning systems, satellite phones, and two-way radios; Prepare grant applications, reports, reimbursement requests, and other fiscal documents, and monitor and implement grant programs. License or Certificate : Possession of, or ability to obtain, a valid California driver's license. DESIRABLE EMPLOYMENT STANDARDS Knowledge of : Agencies and community groups providing emergency services and emergency medical services; State and federal emergency plan requirements for local jurisdictions. Additional Information Conditions of Employment: Possession of, or ability to obtain, an appropriate, valid California driver's license. Candidates selected will be required to pass a pre-employment drug and alcohol screening. Additionally, a background investigation may also be conducted, which may include a re-investigation every 10 years for some positions. An Employment Eligibility Verification using E-Verify may be required on the first day of employment for some positions. Some job classes may also require a physical exam. College Cost Reduction Access Act : This may be a qualifying position for student loan forgiveness through the College Cost Reduction and Access Act (CCRAA). Only student loan payments made after October 1, 2007 and in a qualified repayment plan are eligible. For more information you are encouraged to speak with your student loan service or visit: https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER Bargaining Unit 19 The information listed is a general summary of benefits. These provisions do not constitute an expressed or implied contract and are subject to change. Benefit Amount: An annualbenefit amountis provided and may be applied towards health insurance premiums (medical, dental, vision, life and long-term disability).This benefit is pro-rated and paid on a pay period basis (24 pay periods). Health Insurance: A choice of PPO and HMOmedical plans which include PPOand HMO dental plans andinclude dentalandvision coverage. Dependent coverage is available. Providers include Anthem Blue Cross, Kaiser Permanente, Delta Dental, andVision Services Plan (VSP) . Retirement : The retirement plan is a defined benefit plan administered pursuant to the 1937 Act County Employees Retirement Act and integrated with Social Security. In addition to ordinary retirement benefits, the plan provides disability and death benefits. Retirement contributions are made by both the County and the employee. The County has reciprocity with the State of California, contracting PERS agencies, and all County 1937 Act Retirement Systems. Paid Holiday Leave : 12 set days and 1 personal holiday. Vacation Accrual : 2 weeks per year (0-3 years of service) 3 weeks per year (3-7 years of service) 4 weeks per year (7-11 years of service) 5 weeks per year (11+ years of service) Limit of 300 hours. FLSA exempt employees accrue an additional 5 days of vacation per year. Sick Leave Accrual : 12 days per year with unlimited accumulation, 48 hours of which may be used toward family sick leave. Group Term Life Insurance and AD&D: $10,000; Provided by Standard Insurance Company . Long Term Disability Insurance: A Long Term Disability plan is provided. This provides financial protection for you by paying a portion of your income while you are disabled. Employees are covered by State Disability Insurance. The premium is paid by the employee. Deferred Compensation : A voluntary deferred compensation plan is available. To view more detailed descriptions of Tulare County's benefits, please view the Benefits section of our Web site at https://tularecounty.ca.gov/hrd/benefits-wellness/health-plans-active-employees/ The Provisions Of This Bulletin Do Not Constitute An Expressed Or Implied Contract And Are Subject To Change. Closing Date/Time: 6/18/2024 11:59 PM Pacific
Jun 09, 2024
Full Time
This recruitment will establish an employment list to fill current and any future vacancies within the Health and Human Services Agency. The anticipated life of the employment list is six months. If interested in employment for this position for current or future vacancies, please submit an online application for consideration. Current vacancy is with the Health and Human Services Agency located in Visalia. The Tulare County Health and Human Services Agency is seeking highly qualified applicants for the position of Emergency Services Specialist II. Advance your career as an Emergency Services Specialist II by joining our dedicated team, where you will play a crucial role in preparing, implementing, and maintaining comprehensive emergency plans. This position involves a wide range of consultative, coordinative, developmental, planning, and evaluative duties aimed at ensuring the County's readiness and resilience in the face of disasters. You will have the opportunity to shape County Operational Area policies and programs, serve in senior roles within the Emergency Operations Center, and independently tackle technical and analytical assignments to enhance our emergency management operations. The Emergency Services Specialist II is an advanced journey-level position within the series, characterized by a high degree of independence and the provision of lead technical supervision to other employees engaged in emergency management activities. This role requires a deep understanding of emergency management principles and practices, enabling the Specialist to effectively guide and support the team. Direction is provided by a Public Health Emergency Preparedness Manager, Office of Emergency Services Manager, Branch Manager, or higher-level administrator. Responsibilities may include the supervision of support and professional staff, ensuring effective coordination and execution of emergency management programs. Typical Duties Serve as lead person or project coordinator on the most complex and challenging emergency management projects; Responds to local disasters and emergencies; may be deployed to other jurisdictions via mutual aid to support disaster response; Gather and analyze data to identify deficiencies and implement recommendations to enhance the quality of current emergency programs in the County; Formulate program and policy direction and alternatives and select and develop methodologies for implementation; Research, develop and maintain disaster emergency plans; Plan, design, and execute training and exercises for emergency response and management personnel; evaluate the efficacy of training and exercises; Lead and represent the County on committees and task forces; Assist management in contract negotiation and developing plans with private and public agencies, including communication agencies, volunteer organizations, public safety agencies, and other entities within the County; Assist in developing and promoting educational programs designed to improve the knowledge of individuals involved in emergency services delivery and disaster preparedness programs and the community; Conduct legislative analysis of disaster-related legislation. Monitor programs to ensure adherence to current legislation and contractual and mutual aid commitments; Serve as liaison and coordinator between county agencies, private sector, local jurisdictions, and State and Federal agencies, and respond to requests for information regarding departmental services or programs; Assist in maintaining the readiness of emergency operations facilities, systems, equipment, and personnel; Assist in mobilizing resources and staff to emergencies and serving in senior Emergency Operations Center or Department Operations Center roles on a rotational basis; Disseminate both routine non-emergency public information and public alert & warning during disasters; Coordinate recovery operations such as damage assessments, debris removal, Local Assistance Centers, and other recovery activities in the event of a disaster; Develop after-action reports and monitor the implementation of improvement plans; Analyze the effectiveness of current operations, plans, and programs, and make recommendations for improvement; Establish and maintain a data collection and management system that provides current information on emergency response and recovery; use this information to evaluate programs' effectiveness and make recommendations for improvement; Write and coordinate the adoption of plans, policies, and procedures to implement organizational, program, and service changes; Prepare maps, data dashboards, graphs, charts, spreadsheets, and complex documents using a variety of personal computer and web-based applications; Maintain various records as needed regarding studies or projects for future reference; Works flexible hours, including evenings and weekends; May provide leadership and expert direction to a workgroup comprised of line staff, professionals, managers, and directors during an emergency response; Essential job duties may be assigned that are not listed above but are relative to this job classification. (Reasonable accommodation will be made when requested and determined by the County to be appropriate under applicable law.) Minimum Qualifications Education : Bachelor's degree in public or business administration, emergency management, communication, organizational development, homeland security, or a closely related field. Experience : Two (2) years of progressively responsible experience in administering an emergency management program or related program responsible for emergency preparedness. Equivalencies : Education: Associate’s degree with major course work in public or business administration, emergency management, communication, organizational development, homeland security, or a closely related field. Experience: Four (4) years of progressively responsible experience administering an emergency management program or related program responsible for emergency preparedness. Knowledge of: Local, state, and federal laws and regulations regarding emergency services, disaster response, recovery, and mitigation; Fiscal analysis sufficient to develop budgets and examine and analyze expenses and fiscal documents; Principles and practices in administration, including organizational patterns and analysis, fiscal and personnel management; General automated and manual procedures and systems utilized in workplaces to resolve problems in delivering services; Managerial accounting principles sufficient to develop budgets, examine and analyze expenses and fiscal documents, and review and develop audit trails; Available resources and methodology for gathering data; Descriptive statistics sufficient to reflect the results of the research; Current industry-standard automated systems, including software programs, web applications, peripherals, and hardware; Principles of supervision, training, and evaluating. Skill/Ability to: Write project proposals and develop programs; Develop, prepare, and present comprehensive reports and recommendations; Establish and maintain effective working relationships with various agencies, organizations, and individuals; Analyze and evaluate emergency services delivery; Read, interpret and apply complex, technical regulations, funding documents, financial reports, and federal, state, and local regulations; Prepare clear, concise reports and correspondence using correct grammar, punctuation, and spelling; Effectively communicate orally and in writing; Interpret state and federal rules, regulations, and directives governing disaster and emergency services; Exercise appropriate judgment in answering questions and releasing information; analyze and project consequences of decisions and recommendations; Convey complex concepts and procedures to laypersons and negotiate solutions to problems with others; Organize work and set priorities to complete assignments within established time frames; Retain and recall a wide variety of information; Maintain various records; Provide training and instruction to staff; Organize, set priorities, and coordinate workload of support staff; Work and communicate effectively, verbally and in writing, when working in the office and remotely, especially during high-stress periods, with on-site and remote individuals and teams; Work and communicate effectively with people of various education and socioeconomic backgrounds by respecting beliefs, interpersonal styles, and behaviors of both clients and co-workers; Operate contemporary office equipment inclusive of computer, keyboard, and all applicable electronic equipment; Operate emergency communications equipment such as public alert & warning systems, satellite phones, and two-way radios; Prepare grant applications, reports, reimbursement requests, and other fiscal documents, and monitor and implement grant programs. License or Certificate : Possession of, or ability to obtain, a valid California driver's license. DESIRABLE EMPLOYMENT STANDARDS Knowledge of : Agencies and community groups providing emergency services and emergency medical services; State and federal emergency plan requirements for local jurisdictions. Additional Information Conditions of Employment: Possession of, or ability to obtain, an appropriate, valid California driver's license. Candidates selected will be required to pass a pre-employment drug and alcohol screening. Additionally, a background investigation may also be conducted, which may include a re-investigation every 10 years for some positions. An Employment Eligibility Verification using E-Verify may be required on the first day of employment for some positions. Some job classes may also require a physical exam. College Cost Reduction Access Act : This may be a qualifying position for student loan forgiveness through the College Cost Reduction and Access Act (CCRAA). Only student loan payments made after October 1, 2007 and in a qualified repayment plan are eligible. For more information you are encouraged to speak with your student loan service or visit: https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER Bargaining Unit 19 The information listed is a general summary of benefits. These provisions do not constitute an expressed or implied contract and are subject to change. Benefit Amount: An annualbenefit amountis provided and may be applied towards health insurance premiums (medical, dental, vision, life and long-term disability).This benefit is pro-rated and paid on a pay period basis (24 pay periods). Health Insurance: A choice of PPO and HMOmedical plans which include PPOand HMO dental plans andinclude dentalandvision coverage. Dependent coverage is available. Providers include Anthem Blue Cross, Kaiser Permanente, Delta Dental, andVision Services Plan (VSP) . Retirement : The retirement plan is a defined benefit plan administered pursuant to the 1937 Act County Employees Retirement Act and integrated with Social Security. In addition to ordinary retirement benefits, the plan provides disability and death benefits. Retirement contributions are made by both the County and the employee. The County has reciprocity with the State of California, contracting PERS agencies, and all County 1937 Act Retirement Systems. Paid Holiday Leave : 12 set days and 1 personal holiday. Vacation Accrual : 2 weeks per year (0-3 years of service) 3 weeks per year (3-7 years of service) 4 weeks per year (7-11 years of service) 5 weeks per year (11+ years of service) Limit of 300 hours. FLSA exempt employees accrue an additional 5 days of vacation per year. Sick Leave Accrual : 12 days per year with unlimited accumulation, 48 hours of which may be used toward family sick leave. Group Term Life Insurance and AD&D: $10,000; Provided by Standard Insurance Company . Long Term Disability Insurance: A Long Term Disability plan is provided. This provides financial protection for you by paying a portion of your income while you are disabled. Employees are covered by State Disability Insurance. The premium is paid by the employee. Deferred Compensation : A voluntary deferred compensation plan is available. To view more detailed descriptions of Tulare County's benefits, please view the Benefits section of our Web site at https://tularecounty.ca.gov/hrd/benefits-wellness/health-plans-active-employees/ The Provisions Of This Bulletin Do Not Constitute An Expressed Or Implied Contract And Are Subject To Change. Closing Date/Time: 6/18/2024 11:59 PM Pacific
PLACER COUNTY, CA
Auburn, California, United States
Introduction Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov . This recruitment will be used to fill vacancies in the South Placer and Auburn areas. This continuous recruitment will remain open until the final filing date. The eligible list established from this continuous recruitment will expire by the end of the calendar year. Applicants will be eligible to reapply and take an examination if a new recruitment opens the following calendar year. To be considered for the next round of screening in this recruitment, please submit your application materials by June 25, 2024, at 8:00pm. POSITION INFORMATION The current vacancies are in the Health and Human Services Department - Human Services Division and the eligible list established from this recruitment will be used to fill positions in eligibility programs such as CalFresh, CalWORKs, Medi-Cal, and Veterans Services. This list may also be used to fill positions in other divisions as vacancies arise. Bilingual skills in Spanish and/or Russian are preferred, but not required for the current vacancies. This recruitment may be used to fill both permanent and temporary/extra help vacancies as they are available. *Temporary/Extra-help assignments are limited to 28 hours per week with a cap of 999 hours or 960 hours for CalPERS retired annuitants in a fiscal year and are not eligible for benefits. Extra-help appointments made from this eligible list may transition to permanent status, should vacancies arise. This classification is scheduled to receive a general wage increase of 4% in July 2024. BENEFITS Placer County offers a comprehensive benefits package to employees, including: Holidays: 14 paid holidays per year, 2 of which are floating holidays* Vacation leave: 10 days/year with ability to accrue 25 days/year Sick leave: 12 days/year* Cafeteria plan: 6% of employee’s salary will be contributed towards employee to use towards 401(k), dependent care, medical co-insurance, or cash Medical, dental, and vision insurance available for employees and dependents $50,000 life insurance policy at no cost to employee CalPERS retirement plans Retiree medical insurance Deferred compensation Education allowance: up to $1,200 per year Bilingual incentive: incumbents may be eligible for bilingual incentive pay depending upon operational needs and certification of proficiency. *Amounts will be prorated for part-time employees and employees hired after the first of the year. The information above represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire about the most current benefit package during hiring interviews or by contacting the Human Resources Department. For a detailed listing of benefits, please click here to view General benefits . For more information regarding the benefits Placer County has to offer, please visit Placer County's Human Resources website. DEFINITION To learn about determining eligibility for, or continuation of, designated and specialized client services programs and their respective benefits; to provide administrative support for designated program operations and the provision of services; to track and monitor the continuing quality of services provided and client needs to ensure compliance with program guidelines and regulations; and to function as an integral and supportive member of assigned departmental and multi-disciplinary team(s). DISTINGUISHING CHARACTERISTICS This is the training level classification in the Eligibility Specialist series established to qualify incumbents in the training and experience requirements to become an Eligibility Specialist I. This class is distinguished from the Entry level in the series in that Trainees may have limited or no directly related work experience and are not assigned the full scope of Entry level duties. Job duties at the Trainee level include classroom and on-the-job training where the emphasis is on learning the basic regulatory and statutory requirements of multiple client services programs. Employees work under guidance and direction to complete initial case functions as they continue to learn procedures, complex regulations, and acquire the ability to apply the regulations during the training period. Trainees are given the opportunity to perform increasing levels of eligibility determination to prepare them for the duties assigned to the entry-level Eligibility Specialist I classification. Since this is a training class, employees are expected to successfully complete all training requirements within a period not to exceed twelve (12) months, at which time they will be eligible to non-competitively promote into the Eligibility Specialist I classification. Failure to successfully complete training as prescribed will result in termination. SUPERVISION RECEIVED AND EXERCISED Receives immediate supervision from supervisory or management staff and may receive technical and functional supervision from an Eligibility Specialist - Senior. EXAMPLES OF ESSENTIAL DUTIES Interview applicants and participants in designated client services programs and services; assist applicants in the completion of appropriate applications, financial disclosures, and declaration forms necessary to process applications; determine and request necessary verification and data to accurately evaluate the applicant or client’s eligibility and determine applicant’s/participant’s eligibility for designated program(s). Interpret and explain designated program(s) regulations, obligations, procedures, and other pertinent information on an individual basis, in person, by telephone, or in group settings to applicants, participants, and the general public. Educate, recommend, and determine initial and continuing eligibility in accordance with established procedures for various assigned programs including verification of reported information and of benefits provided by other jurisdictions; screen applicants/participants to determine eligibility for expedited, expanded, and/or modified services. Maintain appropriate and accurate case records, documentation, and files, including performing data entry into automated record systems; monitor and follow-up on due dates; prepare and maintain other documents associated with designated program area(s) and related reporting requirements. Recognize the need for and provide referrals to other client services and/or community resources/agencies to assist applicants/participants in identifying and utilizing the resources and services available; establish and maintain liaison with local private and public resources to provide continuity of services and awareness of designated program area(s). Assist in conducting program orientation and/or information sessions for clients, applicants, vendors, contractors, landlords, employers, and the general public to disseminate accurate information regarding assigned program area(s) and pertinent criteria, regulations, and guidelines. Perform specialized functions and tasks in support of assigned program(s) such as processing claims for reimbursement of tenant damages; prepare lease/contract documents; learn how to issue certificates, overpayments, vouchers, and checks and make referrals to fraud investigations as necessary; assist with surveys and/or field housing quality inspections relative to compliance standards. Recommend appropriate determinations according to established criteria and assigned program’s regulations; perform calculations to verify mathematical and financial data; initiate appropriate process according to determination. When assigned to the WIC program, conduct nutritional and related classes under the direction of a Nutritionist, including determining nutritional goals according to established criteria, and collecting, documenting, and evaluating clinical and dietary information. Assist with troubleshooting and the resolving system issues and inconsistencies in information as it relates to the various automated systems used for generating eligibility determinations. Perform a variety of administrative support and clerical duties related to assigned program activities to include filing, maintaining records and statistics, word processing, and answering the telephones. Build and maintain positive working relationships with co-workers, other County employees, community agencies and resources, and the public utilizing principles of effective customer service. Perform related duties as assigned. WORKING CONDITIONS Work is typically performed in an indoor office environment and controlled temperature conditions. Position may require travel to and from other locations in a variety of outdoor weather conditions. MINIMUM QUALIFICATIONS Experience and Training: Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Education and Experience: Equivalent to the completion of twelfth grade. AND Six (6) months of clerical experience that includes substantial public contact. OR Completion of the equivalent of fifteen (15) semester units in social services, sociology, social work, psychology, behavioral science, business or public administration, or a related field from an accredited college or university. Required License or Certificate: May need to possess a valid driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Techniques of interviewing and information gathering, and record keeping practices. Modern office procedures, methods, and computer hardware and software and its applications. English usage, spelling, grammar, and punctuation. Basic mathematical calculations. Ability to: Learn, retain, and understand program information; intermittently analyze work papers; identify and interpret technical and numerical information; explain designated and specific regulations and procedures to clients and the general public. On a continuous basis, sit at a desk for long periods of time; intermittently walk, stand, bend, climb, squat, twist, and reach while retrieving or returning files or making field visits. Intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone and write or use a keyboard to communicate through written means; see with sufficient acuity to read characters on computer screen; hear and speak with sufficient acuity to communicate with clients; and lift moderate weight. Learn to apply the policies, procedures, and programs of the Health and Human Services Department. Learn to apply the laws, rules, and regulations governing eligibility for multiple public assistance programs. Learn to make referrals to appropriate agencies and programs. Learn to detect and evaluate potential fraudulent situations. Make rapid and accurate arithmetic calculations including addition, subtraction, multiplication, and division. Maintain strict confidentiality. Work with various cultural and ethnic groups in a tactful and effective manner. Learn to plan and prioritize a caseload to ensure work is completed in accordance with regulations relating to eligibility and timeliness. Follow written and oral direction and instructions. Obtain information through interview; work fairly and courteously with the public; handle multiple case assignments; and work effectively with interruptions. Analyze situations quickly and objectively and determine proper course of action within established guidelines and parameters. Use a computer and related software applications. Use modern office equipment, such as a calculator, telephone, facsimile machine, and photocopy machine. Type at a speed necessary for successful job performance. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the performance of required duties. SELECTION PROCEDURE Online Examination (100%) After the posted filing deadline, qualified candidates will receive a notification via email when the examination is available. The online examination may include multiple choice, true/false, fill-in, matching, and/or essay type questions directly related to the required knowledge and abilities for this classification. Note: Candidates will have approximately three (3) calendar days from the date of notification to complete the online examination. Only one attempt will be permitted. The online examination has been tentatively scheduled for the following dates: Week of May 6, 2024 Week of July 15, 2024 Week of September 9, 2024 Week of November 4, 2024 MISCELLANEOUS INFORMATION Length of Probation: This classification serves at the pleasure of the Appointing Authority and has no specific term and no right to continuous employment. Bargaining Unit: General CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Conclusion For questions regarding this recruitment, please contact Janine Martindale, Administrative Technician, at jmartind@placer.ca.gov or (530) 889-4083. Closing Date/Time: Continuous
Apr 03, 2024
Full Time
Introduction Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov . This recruitment will be used to fill vacancies in the South Placer and Auburn areas. This continuous recruitment will remain open until the final filing date. The eligible list established from this continuous recruitment will expire by the end of the calendar year. Applicants will be eligible to reapply and take an examination if a new recruitment opens the following calendar year. To be considered for the next round of screening in this recruitment, please submit your application materials by June 25, 2024, at 8:00pm. POSITION INFORMATION The current vacancies are in the Health and Human Services Department - Human Services Division and the eligible list established from this recruitment will be used to fill positions in eligibility programs such as CalFresh, CalWORKs, Medi-Cal, and Veterans Services. This list may also be used to fill positions in other divisions as vacancies arise. Bilingual skills in Spanish and/or Russian are preferred, but not required for the current vacancies. This recruitment may be used to fill both permanent and temporary/extra help vacancies as they are available. *Temporary/Extra-help assignments are limited to 28 hours per week with a cap of 999 hours or 960 hours for CalPERS retired annuitants in a fiscal year and are not eligible for benefits. Extra-help appointments made from this eligible list may transition to permanent status, should vacancies arise. This classification is scheduled to receive a general wage increase of 4% in July 2024. BENEFITS Placer County offers a comprehensive benefits package to employees, including: Holidays: 14 paid holidays per year, 2 of which are floating holidays* Vacation leave: 10 days/year with ability to accrue 25 days/year Sick leave: 12 days/year* Cafeteria plan: 6% of employee’s salary will be contributed towards employee to use towards 401(k), dependent care, medical co-insurance, or cash Medical, dental, and vision insurance available for employees and dependents $50,000 life insurance policy at no cost to employee CalPERS retirement plans Retiree medical insurance Deferred compensation Education allowance: up to $1,200 per year Bilingual incentive: incumbents may be eligible for bilingual incentive pay depending upon operational needs and certification of proficiency. *Amounts will be prorated for part-time employees and employees hired after the first of the year. The information above represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire about the most current benefit package during hiring interviews or by contacting the Human Resources Department. For a detailed listing of benefits, please click here to view General benefits . For more information regarding the benefits Placer County has to offer, please visit Placer County's Human Resources website. DEFINITION To learn about determining eligibility for, or continuation of, designated and specialized client services programs and their respective benefits; to provide administrative support for designated program operations and the provision of services; to track and monitor the continuing quality of services provided and client needs to ensure compliance with program guidelines and regulations; and to function as an integral and supportive member of assigned departmental and multi-disciplinary team(s). DISTINGUISHING CHARACTERISTICS This is the training level classification in the Eligibility Specialist series established to qualify incumbents in the training and experience requirements to become an Eligibility Specialist I. This class is distinguished from the Entry level in the series in that Trainees may have limited or no directly related work experience and are not assigned the full scope of Entry level duties. Job duties at the Trainee level include classroom and on-the-job training where the emphasis is on learning the basic regulatory and statutory requirements of multiple client services programs. Employees work under guidance and direction to complete initial case functions as they continue to learn procedures, complex regulations, and acquire the ability to apply the regulations during the training period. Trainees are given the opportunity to perform increasing levels of eligibility determination to prepare them for the duties assigned to the entry-level Eligibility Specialist I classification. Since this is a training class, employees are expected to successfully complete all training requirements within a period not to exceed twelve (12) months, at which time they will be eligible to non-competitively promote into the Eligibility Specialist I classification. Failure to successfully complete training as prescribed will result in termination. SUPERVISION RECEIVED AND EXERCISED Receives immediate supervision from supervisory or management staff and may receive technical and functional supervision from an Eligibility Specialist - Senior. EXAMPLES OF ESSENTIAL DUTIES Interview applicants and participants in designated client services programs and services; assist applicants in the completion of appropriate applications, financial disclosures, and declaration forms necessary to process applications; determine and request necessary verification and data to accurately evaluate the applicant or client’s eligibility and determine applicant’s/participant’s eligibility for designated program(s). Interpret and explain designated program(s) regulations, obligations, procedures, and other pertinent information on an individual basis, in person, by telephone, or in group settings to applicants, participants, and the general public. Educate, recommend, and determine initial and continuing eligibility in accordance with established procedures for various assigned programs including verification of reported information and of benefits provided by other jurisdictions; screen applicants/participants to determine eligibility for expedited, expanded, and/or modified services. Maintain appropriate and accurate case records, documentation, and files, including performing data entry into automated record systems; monitor and follow-up on due dates; prepare and maintain other documents associated with designated program area(s) and related reporting requirements. Recognize the need for and provide referrals to other client services and/or community resources/agencies to assist applicants/participants in identifying and utilizing the resources and services available; establish and maintain liaison with local private and public resources to provide continuity of services and awareness of designated program area(s). Assist in conducting program orientation and/or information sessions for clients, applicants, vendors, contractors, landlords, employers, and the general public to disseminate accurate information regarding assigned program area(s) and pertinent criteria, regulations, and guidelines. Perform specialized functions and tasks in support of assigned program(s) such as processing claims for reimbursement of tenant damages; prepare lease/contract documents; learn how to issue certificates, overpayments, vouchers, and checks and make referrals to fraud investigations as necessary; assist with surveys and/or field housing quality inspections relative to compliance standards. Recommend appropriate determinations according to established criteria and assigned program’s regulations; perform calculations to verify mathematical and financial data; initiate appropriate process according to determination. When assigned to the WIC program, conduct nutritional and related classes under the direction of a Nutritionist, including determining nutritional goals according to established criteria, and collecting, documenting, and evaluating clinical and dietary information. Assist with troubleshooting and the resolving system issues and inconsistencies in information as it relates to the various automated systems used for generating eligibility determinations. Perform a variety of administrative support and clerical duties related to assigned program activities to include filing, maintaining records and statistics, word processing, and answering the telephones. Build and maintain positive working relationships with co-workers, other County employees, community agencies and resources, and the public utilizing principles of effective customer service. Perform related duties as assigned. WORKING CONDITIONS Work is typically performed in an indoor office environment and controlled temperature conditions. Position may require travel to and from other locations in a variety of outdoor weather conditions. MINIMUM QUALIFICATIONS Experience and Training: Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Education and Experience: Equivalent to the completion of twelfth grade. AND Six (6) months of clerical experience that includes substantial public contact. OR Completion of the equivalent of fifteen (15) semester units in social services, sociology, social work, psychology, behavioral science, business or public administration, or a related field from an accredited college or university. Required License or Certificate: May need to possess a valid driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Techniques of interviewing and information gathering, and record keeping practices. Modern office procedures, methods, and computer hardware and software and its applications. English usage, spelling, grammar, and punctuation. Basic mathematical calculations. Ability to: Learn, retain, and understand program information; intermittently analyze work papers; identify and interpret technical and numerical information; explain designated and specific regulations and procedures to clients and the general public. On a continuous basis, sit at a desk for long periods of time; intermittently walk, stand, bend, climb, squat, twist, and reach while retrieving or returning files or making field visits. Intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone and write or use a keyboard to communicate through written means; see with sufficient acuity to read characters on computer screen; hear and speak with sufficient acuity to communicate with clients; and lift moderate weight. Learn to apply the policies, procedures, and programs of the Health and Human Services Department. Learn to apply the laws, rules, and regulations governing eligibility for multiple public assistance programs. Learn to make referrals to appropriate agencies and programs. Learn to detect and evaluate potential fraudulent situations. Make rapid and accurate arithmetic calculations including addition, subtraction, multiplication, and division. Maintain strict confidentiality. Work with various cultural and ethnic groups in a tactful and effective manner. Learn to plan and prioritize a caseload to ensure work is completed in accordance with regulations relating to eligibility and timeliness. Follow written and oral direction and instructions. Obtain information through interview; work fairly and courteously with the public; handle multiple case assignments; and work effectively with interruptions. Analyze situations quickly and objectively and determine proper course of action within established guidelines and parameters. Use a computer and related software applications. Use modern office equipment, such as a calculator, telephone, facsimile machine, and photocopy machine. Type at a speed necessary for successful job performance. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the performance of required duties. SELECTION PROCEDURE Online Examination (100%) After the posted filing deadline, qualified candidates will receive a notification via email when the examination is available. The online examination may include multiple choice, true/false, fill-in, matching, and/or essay type questions directly related to the required knowledge and abilities for this classification. Note: Candidates will have approximately three (3) calendar days from the date of notification to complete the online examination. Only one attempt will be permitted. The online examination has been tentatively scheduled for the following dates: Week of May 6, 2024 Week of July 15, 2024 Week of September 9, 2024 Week of November 4, 2024 MISCELLANEOUS INFORMATION Length of Probation: This classification serves at the pleasure of the Appointing Authority and has no specific term and no right to continuous employment. Bargaining Unit: General CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Conclusion For questions regarding this recruitment, please contact Janine Martindale, Administrative Technician, at jmartind@placer.ca.gov or (530) 889-4083. Closing Date/Time: Continuous
City of San Jose
United States, California, San Jose
The San José Police Department is dedicated to providing public safety through community partnerships and 21st Century Policing practices, ensuring equity for all. The Department is committed to treating all of San Jose's diverse community members with dignity, fairness, and respect, while protecting their rights and providing equal protection under the law.The Police Data Specialist (PDS) position is an entry level training position in the Operations Support Services Division (O.S.S.D.) of the Police Department. Under close supervision, Police Data Specialists learn to perform specialized technical work utilizing automated law enforcement information systems that lend support to sworn personnel and other department members. Duties include complex data input and retrieval processes requiring extreme accuracy; providing services to the community; and performing related work as required. O.S.S.D. operates 24 hours per day, 7 days per week. The Police Department provides a six-month training program. During a one-year probationary period, incumbents complete the training program and a subsequent six months of on-the-job training. This includes but is not limited to a demonstrated proficiency of all aspects of Operations Support Services Division's responsibilities. While on probation, candidate performance is rated on a daily basis by experienced Police Data Specialists, Senior Police Data Specialists and/or other supervisors. Those who pass probation receive a pass/fail proficiency examination. Upon passing the examination, incumbents will be promoted to the position of Police Data Specialist II. This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment. For more information about Police department, OSSD unit, CLICK HERE The workweek may consist of four workdays of 10.5 hours followed by 3 consecutive days off or five workdays of 8.5 hours followed by 2 consecutive days off. Each workday includes two paid 15 minute breaks and a 1/2 hour unpaid meal breaks. OSSD employees wear uniforms. This position is eligible for a uniform allowance which will not exceed $500.00 annually. Payments shall be made during the first two (2) pay periods of each month, in the amount of $20.83 per biweekly pay period. Trainees are expected to purchase and begin wearing their uniforms by the start of the 16th week of training. Trainees are rotated through different units of OSSD and will be assigned to various shifts (Day, Swing and Midnight) and days off. New PDS's should expect to work night shifts, weekends and holidays. A shift differential of $2.25 per hour for Swing Shift and $2.50 per hour for Midnight shift is added to the base salary and compensatory time or pay will be granted for holiday work in accordance with the memorandum of agreement between the City of San Jose and the Municipal Employees Federation. After training, PDS's bid for assignments, shifts (day, swing or midnight) and days off every six months in order of seniority as a Police Data Specialist. Senior employees typically select preferred shifts and days off and may have the option of a five day work week and/or alternate start times available to them. New employees may work nights, weekends and holidays for several years before they attain the seniority required to bid for more desirable assignments, shifts, days off and/or start times. Education and Experience Police Data Specialist I Completion of high school or equivalent (General Education Development (GED) Test or California Proficiency Certificate). Police Data Specialist II Completion of high school or equivalent (General Education Development (GED) Test or California Proficiency Certificate) AND one (1) year of experience in which the major assignment was the entry and retrieval of law enforcement data and identification information through a full range of automated police information systems. Background: Pass personal background investigation as required by the Police Department Competencies The ideal candidate will possess the following competencies, as demonstrated in past and current employment history. Desirable competencies for this position include: Job Expertise - Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies and federal and state rules and regulations. Communication Skills - Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills; displays openness to other people's ideas and thoughts. Computer Skills - Experienced with common business computer applications including but not limited to: MS Outlook, MS Word, MS PowerPoint, MS Access, and MS Excel Customer Service - Demonstrates the ability to anticipate customers' needs and deliver services effectively and efficiently using professional demeanor. Multi-Tasking - Can handle multiple projects and responsibilities simultaneously; has handled a wide variety of assignments in past and/or current position(s). Teamwork & Interpersonal Skills - Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills. Selection Process The selection process will consist of an evaluation of the applicant's training and experience based on the application and answers to the job-specific questions. Only those candidates whose backgrounds best match the positions will be forwarded to the next phase of the selection process, which includes an Employment Orientation, Computer practical (Criticall) and oral interview. Applicants deemed most competitive after oral interviews will be required to pass a police background investigation, which includes polygraph, and psychological screening. Employment Informational Orientation : Attendance to the Employment Orientation is MANDATORY . The Employment Orientation is informational only and provides applicants with more details about the Operations Support Services Division and the Police Data Specialist position as well as information about the testing, Background Process and requirements. Date: July 14th and 15th CRITICALL (COMPUTER PRACTICAL) EXAMINATION: The CritiCall for Police Data Specialist position is different from Public Safety Radio Dispatcher Trainee and Public Safety Communication Specialist position. During this phase, applicants will listen to a series of taped exercises, which require applicants to rapidly and accurately process simulated dispatch information utilizing a computer keyboard. Date: August 6th and 8th Re-Take Test Date: August 15th Those who pass the CritiCall exam will have an opportunity to take a tour of the OSSD worksite on August 21st. ORAL BOARD INTERVIEW - August 25th Start Date: February 3, 2025 *DATES ARE SUBJECT TO CHANGE IF NEEDED* If you have questions, comments or concerns about the recruitment, selection or hiring process, please contact Alexandria Rodriguez via email at alexandria.rodriguez@sanjoseca.gov.
Jun 14, 2024
Full Time
The San José Police Department is dedicated to providing public safety through community partnerships and 21st Century Policing practices, ensuring equity for all. The Department is committed to treating all of San Jose's diverse community members with dignity, fairness, and respect, while protecting their rights and providing equal protection under the law.The Police Data Specialist (PDS) position is an entry level training position in the Operations Support Services Division (O.S.S.D.) of the Police Department. Under close supervision, Police Data Specialists learn to perform specialized technical work utilizing automated law enforcement information systems that lend support to sworn personnel and other department members. Duties include complex data input and retrieval processes requiring extreme accuracy; providing services to the community; and performing related work as required. O.S.S.D. operates 24 hours per day, 7 days per week. The Police Department provides a six-month training program. During a one-year probationary period, incumbents complete the training program and a subsequent six months of on-the-job training. This includes but is not limited to a demonstrated proficiency of all aspects of Operations Support Services Division's responsibilities. While on probation, candidate performance is rated on a daily basis by experienced Police Data Specialists, Senior Police Data Specialists and/or other supervisors. Those who pass probation receive a pass/fail proficiency examination. Upon passing the examination, incumbents will be promoted to the position of Police Data Specialist II. This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment. For more information about Police department, OSSD unit, CLICK HERE The workweek may consist of four workdays of 10.5 hours followed by 3 consecutive days off or five workdays of 8.5 hours followed by 2 consecutive days off. Each workday includes two paid 15 minute breaks and a 1/2 hour unpaid meal breaks. OSSD employees wear uniforms. This position is eligible for a uniform allowance which will not exceed $500.00 annually. Payments shall be made during the first two (2) pay periods of each month, in the amount of $20.83 per biweekly pay period. Trainees are expected to purchase and begin wearing their uniforms by the start of the 16th week of training. Trainees are rotated through different units of OSSD and will be assigned to various shifts (Day, Swing and Midnight) and days off. New PDS's should expect to work night shifts, weekends and holidays. A shift differential of $2.25 per hour for Swing Shift and $2.50 per hour for Midnight shift is added to the base salary and compensatory time or pay will be granted for holiday work in accordance with the memorandum of agreement between the City of San Jose and the Municipal Employees Federation. After training, PDS's bid for assignments, shifts (day, swing or midnight) and days off every six months in order of seniority as a Police Data Specialist. Senior employees typically select preferred shifts and days off and may have the option of a five day work week and/or alternate start times available to them. New employees may work nights, weekends and holidays for several years before they attain the seniority required to bid for more desirable assignments, shifts, days off and/or start times. Education and Experience Police Data Specialist I Completion of high school or equivalent (General Education Development (GED) Test or California Proficiency Certificate). Police Data Specialist II Completion of high school or equivalent (General Education Development (GED) Test or California Proficiency Certificate) AND one (1) year of experience in which the major assignment was the entry and retrieval of law enforcement data and identification information through a full range of automated police information systems. Background: Pass personal background investigation as required by the Police Department Competencies The ideal candidate will possess the following competencies, as demonstrated in past and current employment history. Desirable competencies for this position include: Job Expertise - Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies and federal and state rules and regulations. Communication Skills - Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills; displays openness to other people's ideas and thoughts. Computer Skills - Experienced with common business computer applications including but not limited to: MS Outlook, MS Word, MS PowerPoint, MS Access, and MS Excel Customer Service - Demonstrates the ability to anticipate customers' needs and deliver services effectively and efficiently using professional demeanor. Multi-Tasking - Can handle multiple projects and responsibilities simultaneously; has handled a wide variety of assignments in past and/or current position(s). Teamwork & Interpersonal Skills - Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills. Selection Process The selection process will consist of an evaluation of the applicant's training and experience based on the application and answers to the job-specific questions. Only those candidates whose backgrounds best match the positions will be forwarded to the next phase of the selection process, which includes an Employment Orientation, Computer practical (Criticall) and oral interview. Applicants deemed most competitive after oral interviews will be required to pass a police background investigation, which includes polygraph, and psychological screening. Employment Informational Orientation : Attendance to the Employment Orientation is MANDATORY . The Employment Orientation is informational only and provides applicants with more details about the Operations Support Services Division and the Police Data Specialist position as well as information about the testing, Background Process and requirements. Date: July 14th and 15th CRITICALL (COMPUTER PRACTICAL) EXAMINATION: The CritiCall for Police Data Specialist position is different from Public Safety Radio Dispatcher Trainee and Public Safety Communication Specialist position. During this phase, applicants will listen to a series of taped exercises, which require applicants to rapidly and accurately process simulated dispatch information utilizing a computer keyboard. Date: August 6th and 8th Re-Take Test Date: August 15th Those who pass the CritiCall exam will have an opportunity to take a tour of the OSSD worksite on August 21st. ORAL BOARD INTERVIEW - August 25th Start Date: February 3, 2025 *DATES ARE SUBJECT TO CHANGE IF NEEDED* If you have questions, comments or concerns about the recruitment, selection or hiring process, please contact Alexandria Rodriguez via email at alexandria.rodriguez@sanjoseca.gov.
TULARE COUNTY HHSA
Visalia, California, United States
This recruitment will establish an employment list to fill current and any future vacancies within the Health and Human Services Agency. The anticipated life of the employment list is six months. If interested in employment for this position for current or future vacancies, please submit an online application for consideration. Current vacancy is with the Health and Human Services Agency located in Visalia. The Tulare County Health and Human Services Agency is seeking highly qualified applicants for the position of Emergency Services Specialist II. Advance your career as an Emergency Services Specialist II by joining our dedicated team, where you will play a crucial role in preparing, implementing, and maintaining comprehensive emergency plans. This position involves a wide range of consultative, coordinative, developmental, planning, and evaluative duties aimed at ensuring the County's readiness and resilience in the face of disasters. You will have the opportunity to shape County Operational Area policies and programs, serve in senior roles within the Emergency Operations Center, and independently tackle technical and analytical assignments to enhance our emergency management operations. The Emergency Services Specialist II is an advanced journey-level position within the series, characterized by a high degree of independence and the provision of lead technical supervision to other employees engaged in emergency management activities. This role requires a deep understanding of emergency management principles and practices, enabling the Specialist to effectively guide and support the team. Direction is provided by a Public Health Emergency Preparedness Manager, Office of Emergency Services Manager, Branch Manager, or higher-level administrator. Responsibilities may include the supervision of support and professional staff, ensuring effective coordination and execution of emergency management programs. Typical Duties Serve as lead person or project coordinator on the most complex and challenging emergency management projects; Responds to local disasters and emergencies; may be deployed to other jurisdictions via mutual aid to support disaster response; Gather and analyze data to identify deficiencies and implement recommendations to enhance the quality of current emergency programs in the County; Formulate program and policy direction and alternatives and select and develop methodologies for implementation; Research, develop and maintain disaster emergency plans; Plan, design, and execute training and exercises for emergency response and management personnel; evaluate the efficacy of training and exercises; Lead and represent the County on committees and task forces; Assist management in contract negotiation and developing plans with private and public agencies, including communication agencies, volunteer organizations, public safety agencies, and other entities within the County; Assist in developing and promoting educational programs designed to improve the knowledge of individuals involved in emergency services delivery and disaster preparedness programs and the community; Conduct legislative analysis of disaster-related legislation. Monitor programs to ensure adherence to current legislation and contractual and mutual aid commitments; Serve as liaison and coordinator between county agencies, private sector, local jurisdictions, and State and Federal agencies, and respond to requests for information regarding departmental services or programs; Assist in maintaining the readiness of emergency operations facilities, systems, equipment, and personnel; Assist in mobilizing resources and staff to emergencies and serving in senior Emergency Operations Center or Department Operations Center roles on a rotational basis; Disseminate both routine non-emergency public information and public alert & warning during disasters; Coordinate recovery operations such as damage assessments, debris removal, Local Assistance Centers, and other recovery activities in the event of a disaster; Develop after-action reports and monitor the implementation of improvement plans; Analyze the effectiveness of current operations, plans, and programs, and make recommendations for improvement; Establish and maintain a data collection and management system that provides current information on emergency response and recovery; use this information to evaluate programs' effectiveness and make recommendations for improvement; Write and coordinate the adoption of plans, policies, and procedures to implement organizational, program, and service changes; Prepare maps, data dashboards, graphs, charts, spreadsheets, and complex documents using a variety of personal computer and web-based applications; Maintain various records as needed regarding studies or projects for future reference; Works flexible hours, including evenings and weekends; May provide leadership and expert direction to a workgroup comprised of line staff, professionals, managers, and directors during an emergency response; Essential job duties may be assigned that are not listed above but are relative to this job classification. (Reasonable accommodation will be made when requested and determined by the County to be appropriate under applicable law.) Minimum Qualifications Education : Bachelor's degree in public or business administration, emergency management, communication, organizational development, homeland security, or a closely related field. Experience : Two (2) years of progressively responsible experience in administering an emergency management program or related program responsible for emergency preparedness. Equivalencies : Education: Associate’s degree with major course work in public or business administration, emergency management, communication, organizational development, homeland security, or a closely related field. Experience: Four (4) years of progressively responsible experience administering an emergency management program or related program responsible for emergency preparedness. Knowledge of: Local, state, and federal laws and regulations regarding emergency services, disaster response, recovery, and mitigation; Fiscal analysis sufficient to develop budgets and examine and analyze expenses and fiscal documents; Principles and practices in administration, including organizational patterns and analysis, fiscal and personnel management; General automated and manual procedures and systems utilized in workplaces to resolve problems in delivering services; Managerial accounting principles sufficient to develop budgets, examine and analyze expenses and fiscal documents, and review and develop audit trails; Available resources and methodology for gathering data; Descriptive statistics sufficient to reflect the results of the research; Current industry-standard automated systems, including software programs, web applications, peripherals, and hardware; Principles of supervision, training, and evaluating. Skill/Ability to: Write project proposals and develop programs; Develop, prepare, and present comprehensive reports and recommendations; Establish and maintain effective working relationships with various agencies, organizations, and individuals; Analyze and evaluate emergency services delivery; Read, interpret and apply complex, technical regulations, funding documents, financial reports, and federal, state, and local regulations; Prepare clear, concise reports and correspondence using correct grammar, punctuation, and spelling; Effectively communicate orally and in writing; Interpret state and federal rules, regulations, and directives governing disaster and emergency services; Exercise appropriate judgment in answering questions and releasing information; analyze and project consequences of decisions and recommendations; Convey complex concepts and procedures to laypersons and negotiate solutions to problems with others; Organize work and set priorities to complete assignments within established time frames; Retain and recall a wide variety of information; Maintain various records; Provide training and instruction to staff; Organize, set priorities, and coordinate workload of support staff; Work and communicate effectively, verbally and in writing, when working in the office and remotely, especially during high-stress periods, with on-site and remote individuals and teams; Work and communicate effectively with people of various education and socioeconomic backgrounds by respecting beliefs, interpersonal styles, and behaviors of both clients and co-workers; Operate contemporary office equipment inclusive of computer, keyboard, and all applicable electronic equipment; Operate emergency communications equipment such as public alert & warning systems, satellite phones, and two-way radios; Prepare grant applications, reports, reimbursement requests, and other fiscal documents, and monitor and implement grant programs. License or Certificate : Possession of, or ability to obtain, a valid California driver's license. DESIRABLE EMPLOYMENT STANDARDS Knowledge of : Agencies and community groups providing emergency services and emergency medical services; State and federal emergency plan requirements for local jurisdictions. Additional Information Conditions of Employment: Possession of, or ability to obtain, an appropriate, valid California driver's license. Candidates selected will be required to pass a pre-employment drug and alcohol screening. Additionally, a background investigation may also be conducted, which may include a re-investigation every 10 years for some positions. An Employment Eligibility Verification using E-Verify may be required on the first day of employment for some positions. Some job classes may also require a physical exam. College Cost Reduction Access Act : This may be a qualifying position for student loan forgiveness through the College Cost Reduction and Access Act (CCRAA). Only student loan payments made after October 1, 2007 and in a qualified repayment plan are eligible. For more information you are encouraged to speak with your student loan service or visit: https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER Bargaining Unit 19 The information listed is a general summary of benefits. These provisions do not constitute an expressed or implied contract and are subject to change. Benefit Amount: An annualbenefit amountis provided and may be applied towards health insurance premiums (medical, dental, vision, life and long-term disability).This benefit is pro-rated and paid on a pay period basis (24 pay periods). Health Insurance: A choice of PPO and HMOmedical plans which include PPOand HMO dental plans andinclude dentalandvision coverage. Dependent coverage is available. Providers include Anthem Blue Cross, Kaiser Permanente, Delta Dental, andVision Services Plan (VSP) . Retirement : The retirement plan is a defined benefit plan administered pursuant to the 1937 Act County Employees Retirement Act and integrated with Social Security. In addition to ordinary retirement benefits, the plan provides disability and death benefits. Retirement contributions are made by both the County and the employee. The County has reciprocity with the State of California, contracting PERS agencies, and all County 1937 Act Retirement Systems. Paid Holiday Leave : 12 set days and 1 personal holiday. Vacation Accrual : 2 weeks per year (0-3 years of service) 3 weeks per year (3-7 years of service) 4 weeks per year (7-11 years of service) 5 weeks per year (11+ years of service) Limit of 300 hours. FLSA exempt employees accrue an additional 5 days of vacation per year. Sick Leave Accrual : 12 days per year with unlimited accumulation, 48 hours of which may be used toward family sick leave. Group Term Life Insurance and AD&D: $10,000; Provided by Standard Insurance Company . Long Term Disability Insurance: A Long Term Disability plan is provided. This provides financial protection for you by paying a portion of your income while you are disabled. Employees are covered by State Disability Insurance. The premium is paid by the employee. Deferred Compensation : A voluntary deferred compensation plan is available. To view more detailed descriptions of Tulare County's benefits, please view the Benefits section of our Web site at https://tularecounty.ca.gov/hrd/benefits-wellness/health-plans-active-employees/ The Provisions Of This Bulletin Do Not Constitute An Expressed Or Implied Contract And Are Subject To Change. Closing Date/Time: 6/18/2024 11:59 PM Pacific
Jun 09, 2024
Full Time
This recruitment will establish an employment list to fill current and any future vacancies within the Health and Human Services Agency. The anticipated life of the employment list is six months. If interested in employment for this position for current or future vacancies, please submit an online application for consideration. Current vacancy is with the Health and Human Services Agency located in Visalia. The Tulare County Health and Human Services Agency is seeking highly qualified applicants for the position of Emergency Services Specialist II. Advance your career as an Emergency Services Specialist II by joining our dedicated team, where you will play a crucial role in preparing, implementing, and maintaining comprehensive emergency plans. This position involves a wide range of consultative, coordinative, developmental, planning, and evaluative duties aimed at ensuring the County's readiness and resilience in the face of disasters. You will have the opportunity to shape County Operational Area policies and programs, serve in senior roles within the Emergency Operations Center, and independently tackle technical and analytical assignments to enhance our emergency management operations. The Emergency Services Specialist II is an advanced journey-level position within the series, characterized by a high degree of independence and the provision of lead technical supervision to other employees engaged in emergency management activities. This role requires a deep understanding of emergency management principles and practices, enabling the Specialist to effectively guide and support the team. Direction is provided by a Public Health Emergency Preparedness Manager, Office of Emergency Services Manager, Branch Manager, or higher-level administrator. Responsibilities may include the supervision of support and professional staff, ensuring effective coordination and execution of emergency management programs. Typical Duties Serve as lead person or project coordinator on the most complex and challenging emergency management projects; Responds to local disasters and emergencies; may be deployed to other jurisdictions via mutual aid to support disaster response; Gather and analyze data to identify deficiencies and implement recommendations to enhance the quality of current emergency programs in the County; Formulate program and policy direction and alternatives and select and develop methodologies for implementation; Research, develop and maintain disaster emergency plans; Plan, design, and execute training and exercises for emergency response and management personnel; evaluate the efficacy of training and exercises; Lead and represent the County on committees and task forces; Assist management in contract negotiation and developing plans with private and public agencies, including communication agencies, volunteer organizations, public safety agencies, and other entities within the County; Assist in developing and promoting educational programs designed to improve the knowledge of individuals involved in emergency services delivery and disaster preparedness programs and the community; Conduct legislative analysis of disaster-related legislation. Monitor programs to ensure adherence to current legislation and contractual and mutual aid commitments; Serve as liaison and coordinator between county agencies, private sector, local jurisdictions, and State and Federal agencies, and respond to requests for information regarding departmental services or programs; Assist in maintaining the readiness of emergency operations facilities, systems, equipment, and personnel; Assist in mobilizing resources and staff to emergencies and serving in senior Emergency Operations Center or Department Operations Center roles on a rotational basis; Disseminate both routine non-emergency public information and public alert & warning during disasters; Coordinate recovery operations such as damage assessments, debris removal, Local Assistance Centers, and other recovery activities in the event of a disaster; Develop after-action reports and monitor the implementation of improvement plans; Analyze the effectiveness of current operations, plans, and programs, and make recommendations for improvement; Establish and maintain a data collection and management system that provides current information on emergency response and recovery; use this information to evaluate programs' effectiveness and make recommendations for improvement; Write and coordinate the adoption of plans, policies, and procedures to implement organizational, program, and service changes; Prepare maps, data dashboards, graphs, charts, spreadsheets, and complex documents using a variety of personal computer and web-based applications; Maintain various records as needed regarding studies or projects for future reference; Works flexible hours, including evenings and weekends; May provide leadership and expert direction to a workgroup comprised of line staff, professionals, managers, and directors during an emergency response; Essential job duties may be assigned that are not listed above but are relative to this job classification. (Reasonable accommodation will be made when requested and determined by the County to be appropriate under applicable law.) Minimum Qualifications Education : Bachelor's degree in public or business administration, emergency management, communication, organizational development, homeland security, or a closely related field. Experience : Two (2) years of progressively responsible experience in administering an emergency management program or related program responsible for emergency preparedness. Equivalencies : Education: Associate’s degree with major course work in public or business administration, emergency management, communication, organizational development, homeland security, or a closely related field. Experience: Four (4) years of progressively responsible experience administering an emergency management program or related program responsible for emergency preparedness. Knowledge of: Local, state, and federal laws and regulations regarding emergency services, disaster response, recovery, and mitigation; Fiscal analysis sufficient to develop budgets and examine and analyze expenses and fiscal documents; Principles and practices in administration, including organizational patterns and analysis, fiscal and personnel management; General automated and manual procedures and systems utilized in workplaces to resolve problems in delivering services; Managerial accounting principles sufficient to develop budgets, examine and analyze expenses and fiscal documents, and review and develop audit trails; Available resources and methodology for gathering data; Descriptive statistics sufficient to reflect the results of the research; Current industry-standard automated systems, including software programs, web applications, peripherals, and hardware; Principles of supervision, training, and evaluating. Skill/Ability to: Write project proposals and develop programs; Develop, prepare, and present comprehensive reports and recommendations; Establish and maintain effective working relationships with various agencies, organizations, and individuals; Analyze and evaluate emergency services delivery; Read, interpret and apply complex, technical regulations, funding documents, financial reports, and federal, state, and local regulations; Prepare clear, concise reports and correspondence using correct grammar, punctuation, and spelling; Effectively communicate orally and in writing; Interpret state and federal rules, regulations, and directives governing disaster and emergency services; Exercise appropriate judgment in answering questions and releasing information; analyze and project consequences of decisions and recommendations; Convey complex concepts and procedures to laypersons and negotiate solutions to problems with others; Organize work and set priorities to complete assignments within established time frames; Retain and recall a wide variety of information; Maintain various records; Provide training and instruction to staff; Organize, set priorities, and coordinate workload of support staff; Work and communicate effectively, verbally and in writing, when working in the office and remotely, especially during high-stress periods, with on-site and remote individuals and teams; Work and communicate effectively with people of various education and socioeconomic backgrounds by respecting beliefs, interpersonal styles, and behaviors of both clients and co-workers; Operate contemporary office equipment inclusive of computer, keyboard, and all applicable electronic equipment; Operate emergency communications equipment such as public alert & warning systems, satellite phones, and two-way radios; Prepare grant applications, reports, reimbursement requests, and other fiscal documents, and monitor and implement grant programs. License or Certificate : Possession of, or ability to obtain, a valid California driver's license. DESIRABLE EMPLOYMENT STANDARDS Knowledge of : Agencies and community groups providing emergency services and emergency medical services; State and federal emergency plan requirements for local jurisdictions. Additional Information Conditions of Employment: Possession of, or ability to obtain, an appropriate, valid California driver's license. Candidates selected will be required to pass a pre-employment drug and alcohol screening. Additionally, a background investigation may also be conducted, which may include a re-investigation every 10 years for some positions. An Employment Eligibility Verification using E-Verify may be required on the first day of employment for some positions. Some job classes may also require a physical exam. College Cost Reduction Access Act : This may be a qualifying position for student loan forgiveness through the College Cost Reduction and Access Act (CCRAA). Only student loan payments made after October 1, 2007 and in a qualified repayment plan are eligible. For more information you are encouraged to speak with your student loan service or visit: https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER Bargaining Unit 19 The information listed is a general summary of benefits. These provisions do not constitute an expressed or implied contract and are subject to change. Benefit Amount: An annualbenefit amountis provided and may be applied towards health insurance premiums (medical, dental, vision, life and long-term disability).This benefit is pro-rated and paid on a pay period basis (24 pay periods). Health Insurance: A choice of PPO and HMOmedical plans which include PPOand HMO dental plans andinclude dentalandvision coverage. Dependent coverage is available. Providers include Anthem Blue Cross, Kaiser Permanente, Delta Dental, andVision Services Plan (VSP) . Retirement : The retirement plan is a defined benefit plan administered pursuant to the 1937 Act County Employees Retirement Act and integrated with Social Security. In addition to ordinary retirement benefits, the plan provides disability and death benefits. Retirement contributions are made by both the County and the employee. The County has reciprocity with the State of California, contracting PERS agencies, and all County 1937 Act Retirement Systems. Paid Holiday Leave : 12 set days and 1 personal holiday. Vacation Accrual : 2 weeks per year (0-3 years of service) 3 weeks per year (3-7 years of service) 4 weeks per year (7-11 years of service) 5 weeks per year (11+ years of service) Limit of 300 hours. FLSA exempt employees accrue an additional 5 days of vacation per year. Sick Leave Accrual : 12 days per year with unlimited accumulation, 48 hours of which may be used toward family sick leave. Group Term Life Insurance and AD&D: $10,000; Provided by Standard Insurance Company . Long Term Disability Insurance: A Long Term Disability plan is provided. This provides financial protection for you by paying a portion of your income while you are disabled. Employees are covered by State Disability Insurance. The premium is paid by the employee. Deferred Compensation : A voluntary deferred compensation plan is available. To view more detailed descriptions of Tulare County's benefits, please view the Benefits section of our Web site at https://tularecounty.ca.gov/hrd/benefits-wellness/health-plans-active-employees/ The Provisions Of This Bulletin Do Not Constitute An Expressed Or Implied Contract And Are Subject To Change. Closing Date/Time: 6/18/2024 11:59 PM Pacific
City of LIvermore
Livermore, California, United States
Description Click here for the job announcement! The City of Livermore is currently accepting applications to fill one (1) Mechanic vacancy and one (1) Senior Mechanic vacancy in the Fleet Services Section of the Maintenance Division. DEFINITION Under general supervision, performs maintenance and repair services on heavy/light City vehicles/equipment, such as fire trucks, automobiles, construction equipment, street sweepers, lawn mowers, and stationary generators; provides lead direction and training to section staff; and performs other duties as assigned. DISTINGUISHING CHARACTERISTICS This is an advanced journey and lead level position classification in the Mechanic series. Non-routine problems may be resolved in conjunction with a supervisor or by the employee in the absence of the supervisor and is subject to later review. Class incumbents may be distinguished from those in the Mechanic class by the broader range of responsibilities and leading a crew. SUPERVISION RECEIVED General supervision is provided by the Public Works Supervisor. Assignments and direction may be provided by the Maintenance and Golf Operations Manager. SUPERVISION EXERCISED None. Examples of Important and Essential Functions Lead Functions Provides training and lead direction to section staff including mechanics, fleet services work, and temporary employees in the diagnosis, repair, and maintenance of fleet vehicles/equipment; prioritizes, schedules and monitors daily work assignments; provides input on performance evaluations of section staff; provides instruction on and enforces safety regulations; maintains record of repair costs; works with vendor representatives; recognizes, evaluates, and utilizes various resources to solve complex work problems; uses a computer to prepare work requests and track work orders to ensure timely completion of assignments; acts as liaison between the division and other agencies; and researches and recommends new processes for continuous improvement. Maintenance Functions Diagnoses and troubleshoots problems in all systems of fleet vehicles/equipment; prepares service orders; completes or delegates required repairs, adjustments, or overhauls; performs safety inspections and tune-ups on all vehicles; and may fabricate metal parts/fittings as required. Job Related and Essential Qualifications Demonstrated Knowledge of : Principles and operation of internal combustion engines, including alternate fuel technologies; maintenance and repair requirements of automobile, street construction and maintenance equipment; functions and proper use of automobile parts, garage supplies, tools, oils, greases and lubricating devices; tune-up and testing instruments; front end alignment; electrical principles; air conditioning, hydraulic system repair and maintenance; blueprint and schematic concepts; preventative maintenance inspection methods; Federal and State health and safety regulations; first aid techniques; operation of various types of equipment; assembly and operation of auxiliary equipment typically found on vehicles, trucks and construction equipment; vehicle code pertaining to lighting systems, smog control systems, and brake systems; and computer operating systems and software applications. Demonstrated Skills to : Schedule and prioritize work to be completed and assign personnel as required; effectively motivate, train, and lead employees; diagnose and troubleshoot electrical circuits, brakes, differentials and hydraulic fuel systems; remove, repair and replace major and minor engine component parts; perform tune-ups; overhaul large and small diesel and gasoline engines; perform electrical and gas welding and cutting on all City equipment to manufacture special equipment as needed; effective training techniques; use shop, power and hand tools to perform vehicle repairs and adjustments; work effectively under pressure of deadlines and during emergency situations; utilize computers and computer software to perform word processing, spreadsheet and specialized functions; relate effectively with those contacted in the course of work; communicate effectively, both orally and in writing; lead group discussions and training activities; instruct and enforce safety regulations and procedures; and exemplify an enthusiastic, resourceful and effective service attitude with the public, co-workers and others who are contacted in the course of the work. Ability to : Learn, interpret, and apply City, department and division rules and regulations and policies and practices; and establish and maintain effective, tactful, and courteous relations with the general public, contractors, and City staff. Experience, Education, and Training Guidelines : Any combination of experience, education, and training that would provide the best qualified candidates. A typical way to obtain the knowledge, skills, and abilities would be: Experience : Four years of progressively responsible journey level automotive mechanics experience. Experience with motorcycle and large vehicle mechanics and fleet management software is desirable. Education : Equivalent to graduation from high school. Training : Any recent training such as academic courses and certification programs which are relevant to this job classification. License : Possession of a valid Class C California Driver's License and a satisfactory driving record as determined by the City. Possession of a Class A Driver's License with air brake, combination, and tanker endorsements is required within the probationary period. State of California licenses to certify lights, brakes, smog control systems. Automotive Service Excellence (A.S.E) certifications in Automotive/Light Truck to include: A5 Brakes, A6 Electrical/ Electronic Systems and A8 Engine Performance. Medium/Heavy Truck to include: T4 Brakes, T6 Electrical/Electronic Systems, and T8 Preventive Maintenance Inspection are required within the probationary period. Department of Transportation (D.O.T.) Requirement : Incumbents in this job classification may be called upon, at any time, to perform safety sensitive functions, and therefore, may be subject to the Federal Highway Administration D.O.T. regulations and the City's policy concerning drug and alcohol testing as a continuing condition of employment with the City of Livermore. Other Requirements : Willingness and ability to work scheduled and emergency overtime; be available and willing to work on call as required; wear a uniform and appropriate safety equipment; work in a variety of conditions such as outdoors, at night, around traffic, and in all weather conditions; work in confined and awkward spaces, around odors, and with chemicals and hazardous waste; and attend workshops and classes during work and non-work as required. Special Requirements : Essential duties require the mental and/or physical ability to read fine print and computer monitors with no color deficiencies to work with color coded wires; converse over the telephone; detect noises in engines; train others and assign tasks; communicate effectively with others; manipulate small parts, tools, equipment, and components; crawl, kneel, squat, bend, stoop, reach, and climb; and strength to safely lift and carry up to 100 pounds. Additional Information The City of Livermore is an equal opportunity employer and supports workforce diversity. CITY OF LIVERMORE BENEFITS SUMMARY Association of Livermore Employees Please click here for a copy of the current Memorandum of Understanding (MOU) for the Association of Livermore Employees. The information contained here is a summary of benefits. For a more detailed summary of benefits for all employee groups, click here . Any errors or omissions do not constitute either an expressed or implied contract. Updated 1/2024 MOU TERM 10/01/2021 - 09/30/2025 SCHEDULED INCREASES 10/11/2021 2.0% + $725.40/year 10/10/2022 3.5% + $754.56/year 10/09/2023 2.5% + $777.36/year 10/07/2024 2.0% + $796.80/year CAFETERIA PLAN (MEDICAL, DENTAL & VISION) $1,950/month towards medical, dental, and vision; unused balance paid in cash to employee. BASIC LIFE INSURANCE& ACCIDENTAL DEATH & DISMEMBERMENT INSURANCE (AD & D) FT - $60,000 EE coverage or PT - $30,000 EE coverage, ER paid $1,000 dependent coverage, ER paid EE option to purchase $25,000 additional life insurance& supplemental life to $500,000 (not to exceed 5x annual earnings). LONG TERM DISABILITY (LTD) ER paid 60% of base monthly earnings to $5,000/month max. (180 day waiting period) PERS New City of Livermore EEs are enrolled in the 2% at 60 formula or 2% at 62 formula, depending on eligibility, as per AB 340. Classic PERS Misc Member - 2% at 60 Member Rate = 7% EE paid Employer Rate = 34.43%ER paid (includes unfunded liability; FY23/24) 36 consecutive months Final Comp Sick Leave Credit 4th Level 59 Survivor Ben. Military Service Credit New PERS Misc Member - 2% at 62 Member Rate = 7.5% EE paid Employer Rate = 34.43%ER paid (includes unfunded liability; FY23/24) 36 consecutive months Final Comp Sick Leave Credit 4th Level 59 Survivor Ben. Military Service Credit MEDICARE (Hired after 3/31/86) EE paid 1.45% ER paid 1.45% RETIREMENT HEALTH SAVINGS (RHS) ER contribution of 4% of base pay into RHS account. VACATION ACCRUAL Years of ServiceTotal Accrual Per Year 180.6 hrs 2-5120.12 hrs 6-10135.98 hrs 11-15160.94 hrs 16-19180.18 hrs 20+192.4 hrs Prorated for part-time EE. Maximum accrual: 340 hours HOLIDAYS & HOLIDAY-IN-LIEU PAY Holidays: 12 observed holidays or in lieu day off or if work 2.5 times pay. Holiday-In-Lieu Pay: EE's assigned receive 7.5% of base salary, paid per pay period SICK LEAVE ACCRUAL 96.2 hours/year Pro-rated for part-time EE SICK LEAVE USAGE: FAMILY SICK LEAVE : For immediate Family Illness- ½ Annual Sick Leave Accrual. PARENTAL LEAVE : For non-birthing parentwho becomes a parent due to adoption, foster care placement, or birth of a child- 48 hours BEREAVEMENT/ FUNERAL LEAVE (non-immediate family) : 3 regularly scheduled workdays of sick leavecanbe used foraunt or uncle. FUNERAL LEAVE 3 regularly scheduled workdays max for immediate family. PERSONAL LEAVE Full-Time: 16 hours per year Pro-rated for part-time EE. PREGNANCY LEAVE & FMLA/CFRA EE may use accrued leaves in compliance with City Rules & Regs Benefit provided as per regulations: Federal Family and Medical Leave Act, California Family Rights Act, and California Pregnancy Disability Act DEFERRED COMPENSATION 457(b) ER contributes $75 per pay period, with required matching of $75 by EE 2024 Maximum : Normal = $23,000 Age 50+ = $7,500 Catchup Limits = $46,000 Voluntary EE Participation SECTION 125 PLAN No ER contribution 2024 Maximum Dependent Care*: Up to $5,000/year -- *See IRS Pub #503 Unreimbursed Medical: Up to $3,200/year Pre-tax Health Care Premiums FSA's for Dependent Care Unreimbursed Medical Expenses Other options offered by plan administrator UNIFORM ALLOWANCE $850 per year/ paid in equal amounts per pay period For Public Safety Dispatchers, Senior Public Safety Dispatchers, Supervising Public Safety Dispatchers, Police Clerks, Senior Police Clerk, Supervising Police Clerk, Animal Control Officers, Police Identification Technician, Supervising Property and Evidence Specialist, Property and Evidence Specialist, Community Service Specialists, Crime & Intelligence Analysts, and Crime Prevention Specialist. SAFETY SHOE ALLOWANCE Paid annually in July: $200/year for Meter Readers, and employees in Engineering Technician, Neighborhood Preservation Officer, and Building Inspector series who perform field work, and Public Works employees that are required to wear safety shoes or boots. PRESCRIPTION SAFETY GLASSES Reimbursement of up to $150/year for purchase of safety prescription glasses for EEs working in locations where there is a risk of eye injuries. SHIFT DIFFERENTIAL EEs regularly assigned to city facilities operating 24/7 - $2.50/hour for all hours worked when assigned to a shift requiring EE work at least 4 hours between 4:00 p.m.- 6:00 a.m. EQUIPMENT OPERATION Public Works EEs: $12.00/day for EE who operates Class A vehicle, min of 50%+ operation/day. STANDBY PAY 2 hours straight-time for standby on regularly scheduled work day 3 hours straight-time for standby on regularly scheduled days off and fixed City holidays CALL BACK PAY 3 hours min @ OT rate for FLSA nonexempt. First 3 hours can't be taken as comp time but paid to EE. WORK IN A HIGHER CLASS If work min of 3 consecutive workdays, paid @ 5% differential or the minimum of the salary range of the higher classification. COURT PAY/COURT CANCELLATION PAY If in connection with EE's usual official duties, 3 hrs min @ OT, or 4 hrs min @ OT for those required to appear on normal day off or on graveyard shift. SUPPORT SERVICES TRAINING OFFICER PAY $90/pay period for full pay period while assigned. BILINGUAL PAY $60/pay period for both written & conversational. Must be certified by Department Head and approved by Admin Services Director, and used on the job. $35/pay period for conversation level as certified by Department Head and approved by Admin Services Director. TELEPHONE PAY 20 minutes and for each minute exceeding 20 minutes at OT rate. CELL PHONE ALLOWANCE Standard = $40/month (if authorized) See Administrative Regulation 36 for details. COMMERCIAL DRIVERS' LICENSE PAY $35/pay period with valid CA Commercial Driver's License and valid DOT medical card. OT COMP & COMP TIME OFF OT for > 40 hrs/week or > 8 hrs/day in a reg scheduled day or hrs in excess of those normally scheduled & worked/day @ 1 ½ x reg. pay or Comp Time in lieu of OT for FLSA nonexempt. Accrued Comp Time in excess of 100 hours must be paid out. TUITION REIMBURSEMENT 75% reimbursement fortuition & books For undergraduate studies, $4,000 FY max; $16,000 lifetime max For graduate studies, $5,000 FY max; $10,000 lifetime max LICENSES & CERTIFICATIONS 100% reimbursement for required licenses and certifications EMPLOYEE ASSISTANCE PROGRAM Three (3) sessions per incident per family member. Unlimited telephonic consultations. FLSA WORK PERIOD 168 hour pay period beginning Monday at 12:01 a.m., ending 7 days later on Sunday at 12:00 midnight. If an EE is not on this work week schedule, something must be in writing documenting EE's work week. For WR Operator series : 168 hour period beginning Sunday at 12:00 midnight, ending 7 days later on Saturday at 11:59 p.m. PAY PERIODS 26 pay periods per year Benefits listed are for regular full-time employees. Benefits are prorated for 30-hour and 20-hour employees. ER = Employer EE = Employee FT = Full-Time PT = Part-Time Closing Date/Time: 7/1/2024 5:00 PM Pacific
Jun 11, 2024
Full Time
Description Click here for the job announcement! The City of Livermore is currently accepting applications to fill one (1) Mechanic vacancy and one (1) Senior Mechanic vacancy in the Fleet Services Section of the Maintenance Division. DEFINITION Under general supervision, performs maintenance and repair services on heavy/light City vehicles/equipment, such as fire trucks, automobiles, construction equipment, street sweepers, lawn mowers, and stationary generators; provides lead direction and training to section staff; and performs other duties as assigned. DISTINGUISHING CHARACTERISTICS This is an advanced journey and lead level position classification in the Mechanic series. Non-routine problems may be resolved in conjunction with a supervisor or by the employee in the absence of the supervisor and is subject to later review. Class incumbents may be distinguished from those in the Mechanic class by the broader range of responsibilities and leading a crew. SUPERVISION RECEIVED General supervision is provided by the Public Works Supervisor. Assignments and direction may be provided by the Maintenance and Golf Operations Manager. SUPERVISION EXERCISED None. Examples of Important and Essential Functions Lead Functions Provides training and lead direction to section staff including mechanics, fleet services work, and temporary employees in the diagnosis, repair, and maintenance of fleet vehicles/equipment; prioritizes, schedules and monitors daily work assignments; provides input on performance evaluations of section staff; provides instruction on and enforces safety regulations; maintains record of repair costs; works with vendor representatives; recognizes, evaluates, and utilizes various resources to solve complex work problems; uses a computer to prepare work requests and track work orders to ensure timely completion of assignments; acts as liaison between the division and other agencies; and researches and recommends new processes for continuous improvement. Maintenance Functions Diagnoses and troubleshoots problems in all systems of fleet vehicles/equipment; prepares service orders; completes or delegates required repairs, adjustments, or overhauls; performs safety inspections and tune-ups on all vehicles; and may fabricate metal parts/fittings as required. Job Related and Essential Qualifications Demonstrated Knowledge of : Principles and operation of internal combustion engines, including alternate fuel technologies; maintenance and repair requirements of automobile, street construction and maintenance equipment; functions and proper use of automobile parts, garage supplies, tools, oils, greases and lubricating devices; tune-up and testing instruments; front end alignment; electrical principles; air conditioning, hydraulic system repair and maintenance; blueprint and schematic concepts; preventative maintenance inspection methods; Federal and State health and safety regulations; first aid techniques; operation of various types of equipment; assembly and operation of auxiliary equipment typically found on vehicles, trucks and construction equipment; vehicle code pertaining to lighting systems, smog control systems, and brake systems; and computer operating systems and software applications. Demonstrated Skills to : Schedule and prioritize work to be completed and assign personnel as required; effectively motivate, train, and lead employees; diagnose and troubleshoot electrical circuits, brakes, differentials and hydraulic fuel systems; remove, repair and replace major and minor engine component parts; perform tune-ups; overhaul large and small diesel and gasoline engines; perform electrical and gas welding and cutting on all City equipment to manufacture special equipment as needed; effective training techniques; use shop, power and hand tools to perform vehicle repairs and adjustments; work effectively under pressure of deadlines and during emergency situations; utilize computers and computer software to perform word processing, spreadsheet and specialized functions; relate effectively with those contacted in the course of work; communicate effectively, both orally and in writing; lead group discussions and training activities; instruct and enforce safety regulations and procedures; and exemplify an enthusiastic, resourceful and effective service attitude with the public, co-workers and others who are contacted in the course of the work. Ability to : Learn, interpret, and apply City, department and division rules and regulations and policies and practices; and establish and maintain effective, tactful, and courteous relations with the general public, contractors, and City staff. Experience, Education, and Training Guidelines : Any combination of experience, education, and training that would provide the best qualified candidates. A typical way to obtain the knowledge, skills, and abilities would be: Experience : Four years of progressively responsible journey level automotive mechanics experience. Experience with motorcycle and large vehicle mechanics and fleet management software is desirable. Education : Equivalent to graduation from high school. Training : Any recent training such as academic courses and certification programs which are relevant to this job classification. License : Possession of a valid Class C California Driver's License and a satisfactory driving record as determined by the City. Possession of a Class A Driver's License with air brake, combination, and tanker endorsements is required within the probationary period. State of California licenses to certify lights, brakes, smog control systems. Automotive Service Excellence (A.S.E) certifications in Automotive/Light Truck to include: A5 Brakes, A6 Electrical/ Electronic Systems and A8 Engine Performance. Medium/Heavy Truck to include: T4 Brakes, T6 Electrical/Electronic Systems, and T8 Preventive Maintenance Inspection are required within the probationary period. Department of Transportation (D.O.T.) Requirement : Incumbents in this job classification may be called upon, at any time, to perform safety sensitive functions, and therefore, may be subject to the Federal Highway Administration D.O.T. regulations and the City's policy concerning drug and alcohol testing as a continuing condition of employment with the City of Livermore. Other Requirements : Willingness and ability to work scheduled and emergency overtime; be available and willing to work on call as required; wear a uniform and appropriate safety equipment; work in a variety of conditions such as outdoors, at night, around traffic, and in all weather conditions; work in confined and awkward spaces, around odors, and with chemicals and hazardous waste; and attend workshops and classes during work and non-work as required. Special Requirements : Essential duties require the mental and/or physical ability to read fine print and computer monitors with no color deficiencies to work with color coded wires; converse over the telephone; detect noises in engines; train others and assign tasks; communicate effectively with others; manipulate small parts, tools, equipment, and components; crawl, kneel, squat, bend, stoop, reach, and climb; and strength to safely lift and carry up to 100 pounds. Additional Information The City of Livermore is an equal opportunity employer and supports workforce diversity. CITY OF LIVERMORE BENEFITS SUMMARY Association of Livermore Employees Please click here for a copy of the current Memorandum of Understanding (MOU) for the Association of Livermore Employees. The information contained here is a summary of benefits. For a more detailed summary of benefits for all employee groups, click here . Any errors or omissions do not constitute either an expressed or implied contract. Updated 1/2024 MOU TERM 10/01/2021 - 09/30/2025 SCHEDULED INCREASES 10/11/2021 2.0% + $725.40/year 10/10/2022 3.5% + $754.56/year 10/09/2023 2.5% + $777.36/year 10/07/2024 2.0% + $796.80/year CAFETERIA PLAN (MEDICAL, DENTAL & VISION) $1,950/month towards medical, dental, and vision; unused balance paid in cash to employee. BASIC LIFE INSURANCE& ACCIDENTAL DEATH & DISMEMBERMENT INSURANCE (AD & D) FT - $60,000 EE coverage or PT - $30,000 EE coverage, ER paid $1,000 dependent coverage, ER paid EE option to purchase $25,000 additional life insurance& supplemental life to $500,000 (not to exceed 5x annual earnings). LONG TERM DISABILITY (LTD) ER paid 60% of base monthly earnings to $5,000/month max. (180 day waiting period) PERS New City of Livermore EEs are enrolled in the 2% at 60 formula or 2% at 62 formula, depending on eligibility, as per AB 340. Classic PERS Misc Member - 2% at 60 Member Rate = 7% EE paid Employer Rate = 34.43%ER paid (includes unfunded liability; FY23/24) 36 consecutive months Final Comp Sick Leave Credit 4th Level 59 Survivor Ben. Military Service Credit New PERS Misc Member - 2% at 62 Member Rate = 7.5% EE paid Employer Rate = 34.43%ER paid (includes unfunded liability; FY23/24) 36 consecutive months Final Comp Sick Leave Credit 4th Level 59 Survivor Ben. Military Service Credit MEDICARE (Hired after 3/31/86) EE paid 1.45% ER paid 1.45% RETIREMENT HEALTH SAVINGS (RHS) ER contribution of 4% of base pay into RHS account. VACATION ACCRUAL Years of ServiceTotal Accrual Per Year 180.6 hrs 2-5120.12 hrs 6-10135.98 hrs 11-15160.94 hrs 16-19180.18 hrs 20+192.4 hrs Prorated for part-time EE. Maximum accrual: 340 hours HOLIDAYS & HOLIDAY-IN-LIEU PAY Holidays: 12 observed holidays or in lieu day off or if work 2.5 times pay. Holiday-In-Lieu Pay: EE's assigned receive 7.5% of base salary, paid per pay period SICK LEAVE ACCRUAL 96.2 hours/year Pro-rated for part-time EE SICK LEAVE USAGE: FAMILY SICK LEAVE : For immediate Family Illness- ½ Annual Sick Leave Accrual. PARENTAL LEAVE : For non-birthing parentwho becomes a parent due to adoption, foster care placement, or birth of a child- 48 hours BEREAVEMENT/ FUNERAL LEAVE (non-immediate family) : 3 regularly scheduled workdays of sick leavecanbe used foraunt or uncle. FUNERAL LEAVE 3 regularly scheduled workdays max for immediate family. PERSONAL LEAVE Full-Time: 16 hours per year Pro-rated for part-time EE. PREGNANCY LEAVE & FMLA/CFRA EE may use accrued leaves in compliance with City Rules & Regs Benefit provided as per regulations: Federal Family and Medical Leave Act, California Family Rights Act, and California Pregnancy Disability Act DEFERRED COMPENSATION 457(b) ER contributes $75 per pay period, with required matching of $75 by EE 2024 Maximum : Normal = $23,000 Age 50+ = $7,500 Catchup Limits = $46,000 Voluntary EE Participation SECTION 125 PLAN No ER contribution 2024 Maximum Dependent Care*: Up to $5,000/year -- *See IRS Pub #503 Unreimbursed Medical: Up to $3,200/year Pre-tax Health Care Premiums FSA's for Dependent Care Unreimbursed Medical Expenses Other options offered by plan administrator UNIFORM ALLOWANCE $850 per year/ paid in equal amounts per pay period For Public Safety Dispatchers, Senior Public Safety Dispatchers, Supervising Public Safety Dispatchers, Police Clerks, Senior Police Clerk, Supervising Police Clerk, Animal Control Officers, Police Identification Technician, Supervising Property and Evidence Specialist, Property and Evidence Specialist, Community Service Specialists, Crime & Intelligence Analysts, and Crime Prevention Specialist. SAFETY SHOE ALLOWANCE Paid annually in July: $200/year for Meter Readers, and employees in Engineering Technician, Neighborhood Preservation Officer, and Building Inspector series who perform field work, and Public Works employees that are required to wear safety shoes or boots. PRESCRIPTION SAFETY GLASSES Reimbursement of up to $150/year for purchase of safety prescription glasses for EEs working in locations where there is a risk of eye injuries. SHIFT DIFFERENTIAL EEs regularly assigned to city facilities operating 24/7 - $2.50/hour for all hours worked when assigned to a shift requiring EE work at least 4 hours between 4:00 p.m.- 6:00 a.m. EQUIPMENT OPERATION Public Works EEs: $12.00/day for EE who operates Class A vehicle, min of 50%+ operation/day. STANDBY PAY 2 hours straight-time for standby on regularly scheduled work day 3 hours straight-time for standby on regularly scheduled days off and fixed City holidays CALL BACK PAY 3 hours min @ OT rate for FLSA nonexempt. First 3 hours can't be taken as comp time but paid to EE. WORK IN A HIGHER CLASS If work min of 3 consecutive workdays, paid @ 5% differential or the minimum of the salary range of the higher classification. COURT PAY/COURT CANCELLATION PAY If in connection with EE's usual official duties, 3 hrs min @ OT, or 4 hrs min @ OT for those required to appear on normal day off or on graveyard shift. SUPPORT SERVICES TRAINING OFFICER PAY $90/pay period for full pay period while assigned. BILINGUAL PAY $60/pay period for both written & conversational. Must be certified by Department Head and approved by Admin Services Director, and used on the job. $35/pay period for conversation level as certified by Department Head and approved by Admin Services Director. TELEPHONE PAY 20 minutes and for each minute exceeding 20 minutes at OT rate. CELL PHONE ALLOWANCE Standard = $40/month (if authorized) See Administrative Regulation 36 for details. COMMERCIAL DRIVERS' LICENSE PAY $35/pay period with valid CA Commercial Driver's License and valid DOT medical card. OT COMP & COMP TIME OFF OT for > 40 hrs/week or > 8 hrs/day in a reg scheduled day or hrs in excess of those normally scheduled & worked/day @ 1 ½ x reg. pay or Comp Time in lieu of OT for FLSA nonexempt. Accrued Comp Time in excess of 100 hours must be paid out. TUITION REIMBURSEMENT 75% reimbursement fortuition & books For undergraduate studies, $4,000 FY max; $16,000 lifetime max For graduate studies, $5,000 FY max; $10,000 lifetime max LICENSES & CERTIFICATIONS 100% reimbursement for required licenses and certifications EMPLOYEE ASSISTANCE PROGRAM Three (3) sessions per incident per family member. Unlimited telephonic consultations. FLSA WORK PERIOD 168 hour pay period beginning Monday at 12:01 a.m., ending 7 days later on Sunday at 12:00 midnight. If an EE is not on this work week schedule, something must be in writing documenting EE's work week. For WR Operator series : 168 hour period beginning Sunday at 12:00 midnight, ending 7 days later on Saturday at 11:59 p.m. PAY PERIODS 26 pay periods per year Benefits listed are for regular full-time employees. Benefits are prorated for 30-hour and 20-hour employees. ER = Employer EE = Employee FT = Full-Time PT = Part-Time Closing Date/Time: 7/1/2024 5:00 PM Pacific
City of LIvermore
Livermore, California, United States
Description Click Here for the job announcement. The Livermore Police Department is looking for committed individuals who are ready to serve their community through a career in emergency services. DEFINITION Under general supervision, receives 911 system emergency and non-emergency calls; dispatches assignments according to police and fire procedures; provides support services and maintains records; and performs other duties as assigned. DISTINGUISHING CHARACTERISTICS The Public Safety Dispatcher provides technical communications support and computer information processing for police and fire activities as well as animal control and public services functions. In addition to call taking and dispatching, incumbents perform varied record keeping, information retrieval, and similar work in support of public safety activities. Incumbents are expected to exercise independent judgment in the performance of their duties with minimum supervision. SUPERVISION RECEIVED General supervision is provided by the dispatch supervisor with direction provided by other supervisory or management staff. SUPERVISION EXERCISED As experience is gained, incumbents in this classification may provide direction and training to other Public Safety Dispatchers. Examples of Important and Essential Functions Call Taking and Dispatching Functions Answers 911 emergency and misdirected non-emergency calls, and a variety of other public safety telephone lines; communicates and relates effectively to those contacted in the course of the work; obtains essential information from reporting parties about the nature of the emergency; enters information into computer terminals; enters control codes and searches files to research and provide information; assesses urgency of call and assigns code; assesses the nature of the emergency, determines appropriate response level, determines closest available and most appropriate company, and dispatches police, fire, medical aid, rescue, and hazardous material calls via two-way radio or telephone; directly broadcasts critical police emergency calls and general information bulletins; enters, updates, and monitors information such as time assignment, en route time, arrival, clearance, and other related information for each emergency and non-emergency event; monitors location and verifies safe status of public safety and other specified City personnel; monitors and controls radio traffic; connects special hearing-impaired telephone lines to transcription apparatus; dispatches animal services assignments, as needed; refers non-emergency calls to other resources including other City departments, governmental, and private agencies; answers questions and provides information to the public, as appropriate; answers building intercom system and grants identified personnel access through remote-controlled security doors; calls in relief personnel to maintain public safety staffing levels; alerts other agencies and coordinates mutual response radio traffic; and initiates follow-up calls as requested. Administrative Functions Reviews and records case information; assigns case numbers; tallies assigned calls, balances police officer assignments, and coordinates break periods; may take brief, limited telephone reports of lost property; maintains logs and records; enters information into automated record files; reproduces computer generated bulletins; prepares letters and reports and other related forms and records; conducts radio equipment tests; may retrieve or review dispatch recordings; may classify and sort dispatch cards, as needed; and may be assigned to assist in processing arrested persons to jail. Job Related and Essential Qualifications Demonstrated Knowledge of : Modern office practices and procedures; proper English usage, grammar, spelling, and punctuation; alphabetic, chronological, and numeric filing systems; effective communication techniques; community resources; map reading; and personal computer operating systems and software applications. Demonstrated Skills to : Analyze situations quickly and make sound decisions in emergency and routine situations; demonstrate excellent interpersonal skills including communicating effectively with those contacted in the course of work; perform multiple tasks concurrently; quickly read and retain information; quickly interpret maps and floor layouts; relate effectively to co-workers; speak in a clear and understandable voice; write basic letters, memos, and reports; utilize personal computers and computer software to perform word processing and spreadsheet functions; meet the City's keyboarding standard (35 net wpm); and exemplify an enthusiastic, resourceful, and effective service attitude with co-workers and the public. Ability to : Learn the techniques, procedures, methods, and City dispatching codes used in the operation of a highly technical communications center; use patience, courtesy, and tact in dealing with the public; recognize and discern various emotional states when dealing with citizens in person and while on 911, emergency, and business lines; recognize the voices of field units; and quickly operate electronic data processing equipment and radio consoles. Experience, Education, and Training Guidelines : Any combination of experience, education, and training that would provide the best qualified candidates. A typical way to obtain the knowledge, skills, and abilities would be: Experience : Two years of experience involving heavy public contact while performing multiple tasks and using a computer. Education : Equivalent to graduation from high school. College course work in communications, business administration, or a related field are desirable. Training : Any recent training such as academic courses and certification programs which are relevant to this job classification. Certification :Possession of POST Public Safety Dispatching Certificate is required prior to the completion of the probationary period. License :May require the possession of a valid California driver’s license and satisfactory driving record as determined by the City. Other Requirements :Willingness and ability to work any shift in a 24 hour period, holidays, weekends, scheduled and emergency overtime, and be available for call back as required; attend classes during work and non-work hours as required; maintain the certifications necessary for this job classification; and wear a uniform and comply with departmental grooming standards. Special Requirements : Essential duties may require the mental and/or physical ability to quickly read fine print, charts, graphs, maps, and computer monitors; see fine detail with no color deficiencies; hear and understand radio and telephone transmissions through headsets, handsets, and speakers, sometimes with interference, static, and background noises, such as with others talking in the room, audible traffic noise, and telephone ringing; hear a telephone ring when the bell unit is located 30' away; discern various tones, rhythms, and series of “beeps” through a headset and over a speaker; discern when a person is speaking with varying degrees of volume, such as shouting or whispering including emotional states; speak quickly in a clear, understandable voice with sufficient volume and tone quality to project effectively over radio, telephone, and in person; move quickly about the building or to other buildings, as needed; stamina to sit for long periods of time and to work long hours; operate computer keyboards and complex radio computer equipment; strength to safely lift and maneuver up to 40 pounds; and quickly bend, reach, climb step stools, and stoop. Additional Information Non-Exempt. CITY OF LIVERMORE BENEFITS SUMMARY Association of Livermore Employees Please click here for a copy of the current Memorandum of Understanding (MOU) for the Association of Livermore Employees. The information contained here is a summary of benefits. For a more detailed summary of benefits for all employee groups, click here . Any errors or omissions do not constitute either an expressed or implied contract. Updated 1/2024 MOU TERM 10/01/2021 - 09/30/2025 SCHEDULED INCREASES 10/11/2021 2.0% + $725.40/year 10/10/2022 3.5% + $754.56/year 10/09/2023 2.5% + $777.36/year 10/07/2024 2.0% + $796.80/year CAFETERIA PLAN (MEDICAL, DENTAL & VISION) $1,950/month towards medical, dental, and vision; unused balance paid in cash to employee. BASIC LIFE INSURANCE& ACCIDENTAL DEATH & DISMEMBERMENT INSURANCE (AD & D) FT - $60,000 EE coverage or PT - $30,000 EE coverage, ER paid $1,000 dependent coverage, ER paid EE option to purchase $25,000 additional life insurance& supplemental life to $500,000 (not to exceed 5x annual earnings). LONG TERM DISABILITY (LTD) ER paid 60% of base monthly earnings to $5,000/month max. (180 day waiting period) PERS New City of Livermore EEs are enrolled in the 2% at 60 formula or 2% at 62 formula, depending on eligibility, as per AB 340. Classic PERS Misc Member - 2% at 60 Member Rate = 7% EE paid Employer Rate = 34.43%ER paid (includes unfunded liability; FY23/24) 36 consecutive months Final Comp Sick Leave Credit 4th Level 59 Survivor Ben. Military Service Credit New PERS Misc Member - 2% at 62 Member Rate = 7.5% EE paid Employer Rate = 34.43%ER paid (includes unfunded liability; FY23/24) 36 consecutive months Final Comp Sick Leave Credit 4th Level 59 Survivor Ben. Military Service Credit MEDICARE (Hired after 3/31/86) EE paid 1.45% ER paid 1.45% RETIREMENT HEALTH SAVINGS (RHS) ER contribution of 4% of base pay into RHS account. VACATION ACCRUAL Years of ServiceTotal Accrual Per Year 180.6 hrs 2-5120.12 hrs 6-10135.98 hrs 11-15160.94 hrs 16-19180.18 hrs 20+192.4 hrs Prorated for part-time EE. Maximum accrual: 340 hours HOLIDAYS & HOLIDAY-IN-LIEU PAY Holidays: 12 observed holidays or in lieu day off or if work 2.5 times pay. Holiday-In-Lieu Pay: EE's assigned receive 7.5% of base salary, paid per pay period SICK LEAVE ACCRUAL 96.2 hours/year Pro-rated for part-time EE SICK LEAVE USAGE: FAMILY SICK LEAVE : For immediate Family Illness- ½ Annual Sick Leave Accrual. PARENTAL LEAVE : For non-birthing parentwho becomes a parent due to adoption, foster care placement, or birth of a child- 48 hours BEREAVEMENT/ FUNERAL LEAVE (non-immediate family) : 3 regularly scheduled workdays of sick leavecanbe used foraunt or uncle. FUNERAL LEAVE 3 regularly scheduled workdays max for immediate family. PERSONAL LEAVE Full-Time: 16 hours per year Pro-rated for part-time EE. PREGNANCY LEAVE & FMLA/CFRA EE may use accrued leaves in compliance with City Rules & Regs Benefit provided as per regulations: Federal Family and Medical Leave Act, California Family Rights Act, and California Pregnancy Disability Act DEFERRED COMPENSATION 457(b) ER contributes $75 per pay period, with required matching of $75 by EE 2024 Maximum : Normal = $23,000 Age 50+ = $7,500 Catchup Limits = $46,000 Voluntary EE Participation SECTION 125 PLAN No ER contribution 2024 Maximum Dependent Care*: Up to $5,000/year -- *See IRS Pub #503 Unreimbursed Medical: Up to $3,200/year Pre-tax Health Care Premiums FSA's for Dependent Care Unreimbursed Medical Expenses Other options offered by plan administrator UNIFORM ALLOWANCE $850 per year/ paid in equal amounts per pay period For Public Safety Dispatchers, Senior Public Safety Dispatchers, Supervising Public Safety Dispatchers, Police Clerks, Senior Police Clerk, Supervising Police Clerk, Animal Control Officers, Police Identification Technician, Supervising Property and Evidence Specialist, Property and Evidence Specialist, Community Service Specialists, Crime & Intelligence Analysts, and Crime Prevention Specialist. SAFETY SHOE ALLOWANCE Paid annually in July: $200/year for Meter Readers, and employees in Engineering Technician, Neighborhood Preservation Officer, and Building Inspector series who perform field work, and Public Works employees that are required to wear safety shoes or boots. PRESCRIPTION SAFETY GLASSES Reimbursement of up to $150/year for purchase of safety prescription glasses for EEs working in locations where there is a risk of eye injuries. SHIFT DIFFERENTIAL EEs regularly assigned to city facilities operating 24/7 - $2.50/hour for all hours worked when assigned to a shift requiring EE work at least 4 hours between 4:00 p.m.- 6:00 a.m. EQUIPMENT OPERATION Public Works EEs: $12.00/day for EE who operates Class A vehicle, min of 50%+ operation/day. STANDBY PAY 2 hours straight-time for standby on regularly scheduled work day 3 hours straight-time for standby on regularly scheduled days off and fixed City holidays CALL BACK PAY 3 hours min @ OT rate for FLSA nonexempt. First 3 hours can't be taken as comp time but paid to EE. WORK IN A HIGHER CLASS If work min of 3 consecutive workdays, paid @ 5% differential or the minimum of the salary range of the higher classification. COURT PAY/COURT CANCELLATION PAY If in connection with EE's usual official duties, 3 hrs min @ OT, or 4 hrs min @ OT for those required to appear on normal day off or on graveyard shift. SUPPORT SERVICES TRAINING OFFICER PAY $90/pay period for full pay period while assigned. BILINGUAL PAY $60/pay period for both written & conversational. Must be certified by Department Head and approved by Admin Services Director, and used on the job. $35/pay period for conversation level as certified by Department Head and approved by Admin Services Director. TELEPHONE PAY 20 minutes and for each minute exceeding 20 minutes at OT rate. CELL PHONE ALLOWANCE Standard = $40/month (if authorized) See Administrative Regulation 36 for details. COMMERCIAL DRIVERS' LICENSE PAY $35/pay period with valid CA Commercial Driver's License and valid DOT medical card. OT COMP & COMP TIME OFF OT for > 40 hrs/week or > 8 hrs/day in a reg scheduled day or hrs in excess of those normally scheduled & worked/day @ 1 ½ x reg. pay or Comp Time in lieu of OT for FLSA nonexempt. Accrued Comp Time in excess of 100 hours must be paid out. TUITION REIMBURSEMENT 75% reimbursement fortuition & books For undergraduate studies, $4,000 FY max; $16,000 lifetime max For graduate studies, $5,000 FY max; $10,000 lifetime max LICENSES & CERTIFICATIONS 100% reimbursement for required licenses and certifications EMPLOYEE ASSISTANCE PROGRAM Three (3) sessions per incident per family member. Unlimited telephonic consultations. FLSA WORK PERIOD 168 hour pay period beginning Monday at 12:01 a.m., ending 7 days later on Sunday at 12:00 midnight. If an EE is not on this work week schedule, something must be in writing documenting EE's work week. For WR Operator series : 168 hour period beginning Sunday at 12:00 midnight, ending 7 days later on Saturday at 11:59 p.m. PAY PERIODS 26 pay periods per year Benefits listed are for regular full-time employees. Benefits are prorated for 30-hour and 20-hour employees. ER = Employer EE = Employee FT = Full-Time PT = Part-Time Closing Date/Time: Continuous
Mar 07, 2024
Full Time
Description Click Here for the job announcement. The Livermore Police Department is looking for committed individuals who are ready to serve their community through a career in emergency services. DEFINITION Under general supervision, receives 911 system emergency and non-emergency calls; dispatches assignments according to police and fire procedures; provides support services and maintains records; and performs other duties as assigned. DISTINGUISHING CHARACTERISTICS The Public Safety Dispatcher provides technical communications support and computer information processing for police and fire activities as well as animal control and public services functions. In addition to call taking and dispatching, incumbents perform varied record keeping, information retrieval, and similar work in support of public safety activities. Incumbents are expected to exercise independent judgment in the performance of their duties with minimum supervision. SUPERVISION RECEIVED General supervision is provided by the dispatch supervisor with direction provided by other supervisory or management staff. SUPERVISION EXERCISED As experience is gained, incumbents in this classification may provide direction and training to other Public Safety Dispatchers. Examples of Important and Essential Functions Call Taking and Dispatching Functions Answers 911 emergency and misdirected non-emergency calls, and a variety of other public safety telephone lines; communicates and relates effectively to those contacted in the course of the work; obtains essential information from reporting parties about the nature of the emergency; enters information into computer terminals; enters control codes and searches files to research and provide information; assesses urgency of call and assigns code; assesses the nature of the emergency, determines appropriate response level, determines closest available and most appropriate company, and dispatches police, fire, medical aid, rescue, and hazardous material calls via two-way radio or telephone; directly broadcasts critical police emergency calls and general information bulletins; enters, updates, and monitors information such as time assignment, en route time, arrival, clearance, and other related information for each emergency and non-emergency event; monitors location and verifies safe status of public safety and other specified City personnel; monitors and controls radio traffic; connects special hearing-impaired telephone lines to transcription apparatus; dispatches animal services assignments, as needed; refers non-emergency calls to other resources including other City departments, governmental, and private agencies; answers questions and provides information to the public, as appropriate; answers building intercom system and grants identified personnel access through remote-controlled security doors; calls in relief personnel to maintain public safety staffing levels; alerts other agencies and coordinates mutual response radio traffic; and initiates follow-up calls as requested. Administrative Functions Reviews and records case information; assigns case numbers; tallies assigned calls, balances police officer assignments, and coordinates break periods; may take brief, limited telephone reports of lost property; maintains logs and records; enters information into automated record files; reproduces computer generated bulletins; prepares letters and reports and other related forms and records; conducts radio equipment tests; may retrieve or review dispatch recordings; may classify and sort dispatch cards, as needed; and may be assigned to assist in processing arrested persons to jail. Job Related and Essential Qualifications Demonstrated Knowledge of : Modern office practices and procedures; proper English usage, grammar, spelling, and punctuation; alphabetic, chronological, and numeric filing systems; effective communication techniques; community resources; map reading; and personal computer operating systems and software applications. Demonstrated Skills to : Analyze situations quickly and make sound decisions in emergency and routine situations; demonstrate excellent interpersonal skills including communicating effectively with those contacted in the course of work; perform multiple tasks concurrently; quickly read and retain information; quickly interpret maps and floor layouts; relate effectively to co-workers; speak in a clear and understandable voice; write basic letters, memos, and reports; utilize personal computers and computer software to perform word processing and spreadsheet functions; meet the City's keyboarding standard (35 net wpm); and exemplify an enthusiastic, resourceful, and effective service attitude with co-workers and the public. Ability to : Learn the techniques, procedures, methods, and City dispatching codes used in the operation of a highly technical communications center; use patience, courtesy, and tact in dealing with the public; recognize and discern various emotional states when dealing with citizens in person and while on 911, emergency, and business lines; recognize the voices of field units; and quickly operate electronic data processing equipment and radio consoles. Experience, Education, and Training Guidelines : Any combination of experience, education, and training that would provide the best qualified candidates. A typical way to obtain the knowledge, skills, and abilities would be: Experience : Two years of experience involving heavy public contact while performing multiple tasks and using a computer. Education : Equivalent to graduation from high school. College course work in communications, business administration, or a related field are desirable. Training : Any recent training such as academic courses and certification programs which are relevant to this job classification. Certification :Possession of POST Public Safety Dispatching Certificate is required prior to the completion of the probationary period. License :May require the possession of a valid California driver’s license and satisfactory driving record as determined by the City. Other Requirements :Willingness and ability to work any shift in a 24 hour period, holidays, weekends, scheduled and emergency overtime, and be available for call back as required; attend classes during work and non-work hours as required; maintain the certifications necessary for this job classification; and wear a uniform and comply with departmental grooming standards. Special Requirements : Essential duties may require the mental and/or physical ability to quickly read fine print, charts, graphs, maps, and computer monitors; see fine detail with no color deficiencies; hear and understand radio and telephone transmissions through headsets, handsets, and speakers, sometimes with interference, static, and background noises, such as with others talking in the room, audible traffic noise, and telephone ringing; hear a telephone ring when the bell unit is located 30' away; discern various tones, rhythms, and series of “beeps” through a headset and over a speaker; discern when a person is speaking with varying degrees of volume, such as shouting or whispering including emotional states; speak quickly in a clear, understandable voice with sufficient volume and tone quality to project effectively over radio, telephone, and in person; move quickly about the building or to other buildings, as needed; stamina to sit for long periods of time and to work long hours; operate computer keyboards and complex radio computer equipment; strength to safely lift and maneuver up to 40 pounds; and quickly bend, reach, climb step stools, and stoop. Additional Information Non-Exempt. CITY OF LIVERMORE BENEFITS SUMMARY Association of Livermore Employees Please click here for a copy of the current Memorandum of Understanding (MOU) for the Association of Livermore Employees. The information contained here is a summary of benefits. For a more detailed summary of benefits for all employee groups, click here . Any errors or omissions do not constitute either an expressed or implied contract. Updated 1/2024 MOU TERM 10/01/2021 - 09/30/2025 SCHEDULED INCREASES 10/11/2021 2.0% + $725.40/year 10/10/2022 3.5% + $754.56/year 10/09/2023 2.5% + $777.36/year 10/07/2024 2.0% + $796.80/year CAFETERIA PLAN (MEDICAL, DENTAL & VISION) $1,950/month towards medical, dental, and vision; unused balance paid in cash to employee. BASIC LIFE INSURANCE& ACCIDENTAL DEATH & DISMEMBERMENT INSURANCE (AD & D) FT - $60,000 EE coverage or PT - $30,000 EE coverage, ER paid $1,000 dependent coverage, ER paid EE option to purchase $25,000 additional life insurance& supplemental life to $500,000 (not to exceed 5x annual earnings). LONG TERM DISABILITY (LTD) ER paid 60% of base monthly earnings to $5,000/month max. (180 day waiting period) PERS New City of Livermore EEs are enrolled in the 2% at 60 formula or 2% at 62 formula, depending on eligibility, as per AB 340. Classic PERS Misc Member - 2% at 60 Member Rate = 7% EE paid Employer Rate = 34.43%ER paid (includes unfunded liability; FY23/24) 36 consecutive months Final Comp Sick Leave Credit 4th Level 59 Survivor Ben. Military Service Credit New PERS Misc Member - 2% at 62 Member Rate = 7.5% EE paid Employer Rate = 34.43%ER paid (includes unfunded liability; FY23/24) 36 consecutive months Final Comp Sick Leave Credit 4th Level 59 Survivor Ben. Military Service Credit MEDICARE (Hired after 3/31/86) EE paid 1.45% ER paid 1.45% RETIREMENT HEALTH SAVINGS (RHS) ER contribution of 4% of base pay into RHS account. VACATION ACCRUAL Years of ServiceTotal Accrual Per Year 180.6 hrs 2-5120.12 hrs 6-10135.98 hrs 11-15160.94 hrs 16-19180.18 hrs 20+192.4 hrs Prorated for part-time EE. Maximum accrual: 340 hours HOLIDAYS & HOLIDAY-IN-LIEU PAY Holidays: 12 observed holidays or in lieu day off or if work 2.5 times pay. Holiday-In-Lieu Pay: EE's assigned receive 7.5% of base salary, paid per pay period SICK LEAVE ACCRUAL 96.2 hours/year Pro-rated for part-time EE SICK LEAVE USAGE: FAMILY SICK LEAVE : For immediate Family Illness- ½ Annual Sick Leave Accrual. PARENTAL LEAVE : For non-birthing parentwho becomes a parent due to adoption, foster care placement, or birth of a child- 48 hours BEREAVEMENT/ FUNERAL LEAVE (non-immediate family) : 3 regularly scheduled workdays of sick leavecanbe used foraunt or uncle. FUNERAL LEAVE 3 regularly scheduled workdays max for immediate family. PERSONAL LEAVE Full-Time: 16 hours per year Pro-rated for part-time EE. PREGNANCY LEAVE & FMLA/CFRA EE may use accrued leaves in compliance with City Rules & Regs Benefit provided as per regulations: Federal Family and Medical Leave Act, California Family Rights Act, and California Pregnancy Disability Act DEFERRED COMPENSATION 457(b) ER contributes $75 per pay period, with required matching of $75 by EE 2024 Maximum : Normal = $23,000 Age 50+ = $7,500 Catchup Limits = $46,000 Voluntary EE Participation SECTION 125 PLAN No ER contribution 2024 Maximum Dependent Care*: Up to $5,000/year -- *See IRS Pub #503 Unreimbursed Medical: Up to $3,200/year Pre-tax Health Care Premiums FSA's for Dependent Care Unreimbursed Medical Expenses Other options offered by plan administrator UNIFORM ALLOWANCE $850 per year/ paid in equal amounts per pay period For Public Safety Dispatchers, Senior Public Safety Dispatchers, Supervising Public Safety Dispatchers, Police Clerks, Senior Police Clerk, Supervising Police Clerk, Animal Control Officers, Police Identification Technician, Supervising Property and Evidence Specialist, Property and Evidence Specialist, Community Service Specialists, Crime & Intelligence Analysts, and Crime Prevention Specialist. SAFETY SHOE ALLOWANCE Paid annually in July: $200/year for Meter Readers, and employees in Engineering Technician, Neighborhood Preservation Officer, and Building Inspector series who perform field work, and Public Works employees that are required to wear safety shoes or boots. PRESCRIPTION SAFETY GLASSES Reimbursement of up to $150/year for purchase of safety prescription glasses for EEs working in locations where there is a risk of eye injuries. SHIFT DIFFERENTIAL EEs regularly assigned to city facilities operating 24/7 - $2.50/hour for all hours worked when assigned to a shift requiring EE work at least 4 hours between 4:00 p.m.- 6:00 a.m. EQUIPMENT OPERATION Public Works EEs: $12.00/day for EE who operates Class A vehicle, min of 50%+ operation/day. STANDBY PAY 2 hours straight-time for standby on regularly scheduled work day 3 hours straight-time for standby on regularly scheduled days off and fixed City holidays CALL BACK PAY 3 hours min @ OT rate for FLSA nonexempt. First 3 hours can't be taken as comp time but paid to EE. WORK IN A HIGHER CLASS If work min of 3 consecutive workdays, paid @ 5% differential or the minimum of the salary range of the higher classification. COURT PAY/COURT CANCELLATION PAY If in connection with EE's usual official duties, 3 hrs min @ OT, or 4 hrs min @ OT for those required to appear on normal day off or on graveyard shift. SUPPORT SERVICES TRAINING OFFICER PAY $90/pay period for full pay period while assigned. BILINGUAL PAY $60/pay period for both written & conversational. Must be certified by Department Head and approved by Admin Services Director, and used on the job. $35/pay period for conversation level as certified by Department Head and approved by Admin Services Director. TELEPHONE PAY 20 minutes and for each minute exceeding 20 minutes at OT rate. CELL PHONE ALLOWANCE Standard = $40/month (if authorized) See Administrative Regulation 36 for details. COMMERCIAL DRIVERS' LICENSE PAY $35/pay period with valid CA Commercial Driver's License and valid DOT medical card. OT COMP & COMP TIME OFF OT for > 40 hrs/week or > 8 hrs/day in a reg scheduled day or hrs in excess of those normally scheduled & worked/day @ 1 ½ x reg. pay or Comp Time in lieu of OT for FLSA nonexempt. Accrued Comp Time in excess of 100 hours must be paid out. TUITION REIMBURSEMENT 75% reimbursement fortuition & books For undergraduate studies, $4,000 FY max; $16,000 lifetime max For graduate studies, $5,000 FY max; $10,000 lifetime max LICENSES & CERTIFICATIONS 100% reimbursement for required licenses and certifications EMPLOYEE ASSISTANCE PROGRAM Three (3) sessions per incident per family member. Unlimited telephonic consultations. FLSA WORK PERIOD 168 hour pay period beginning Monday at 12:01 a.m., ending 7 days later on Sunday at 12:00 midnight. If an EE is not on this work week schedule, something must be in writing documenting EE's work week. For WR Operator series : 168 hour period beginning Sunday at 12:00 midnight, ending 7 days later on Saturday at 11:59 p.m. PAY PERIODS 26 pay periods per year Benefits listed are for regular full-time employees. Benefits are prorated for 30-hour and 20-hour employees. ER = Employer EE = Employee FT = Full-Time PT = Part-Time Closing Date/Time: Continuous
CA DEPARTMENT OF JUSTICE
Alameda, California, United States
Job Description and Duties As a member of a legal support team under the supervision of the Staff Services Manager I (SSMI), the Senior Legal Specialist will be providing day-to day training of clerical and legal secretary staff in conjunction with the office's case management and professional development sections. As part of the legal practice, the Senior Legal Specialist will be analytical and be well versed in litigation, criminal, and administrative law procedures and practice, and will develop and reinforce training to legal secretaries. Incumbent must have knowledge of Federal, State, California Rules of Court, and Local Court rules. Provide guidance and coaching, in all duties required of legal secretary staff and experience with electronically sending correspondence, court forms, legal documents, and pleadings (e.g., petitions, briefs, opinions, notices, motions); must have knowledge of various department supported software such as Word, West-Check, Legal Solutions, Microsoft Outlook, Adobe Acrobat, ProLaw, and other desktop technology tools and communication devices. The Senior Legal Specialist will adhere to procedures; ensure all documents and deadlines are proofread, copied, and processed (filed and served) in accordance with legal requirements and deadlines. The Senior Legal Specialist will provide assistance and coaching legal secretaries with establishing and maintaining an efficient system for filing correspondence and pleadings; have knowledge of state and departmental rules and regulations. Incumbent must be proficient with court deadline requirements and the ability to provide guidance with calendaring of document due dates and court appearances with various legal practice areas including civil, criminal, public rights, and administrative law sections. The incumbent will provide coaching and guidance with other internal software applications used to make travel arrangements and process travel reimbursements. Please let us know how you heard about our position by taking this brief survey: https://www.surveymonkey.com/r/P7X675V You will find additional information about the job in the Duty Statement . Working Conditions A hybrid schedule will be offered after the probationary period ends. Minimum Requirements You will find the Minimum Requirements in the Class Specification. ASSOCIATE GOVERNMENTAL PROGRAM ANALYST STAFF SERVICES ANALYST Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-435664 Position #(s): 420-032-5393-001 Working Title: Senior Legal Specialist Classification: ASSOCIATE GOVERNMENTAL PROGRAM ANALYST $5,684.00 - $7,114.00 A Shall Consider: STAFF SERVICES ANALYST $3,640.00 - $4,561.00 A $3,941.00 - $4,933.00 B $4,726.00 - $5,916.00 C # of Positions: 1 Work Location: Alameda County Telework: Hybrid Job Type: Permanent, Full Time Work Shift: 8:00 am - 5:00 pm Work Week: Monday - Friday Department Information This position is located in the Division of Operations, Legal Support Operations, Oakland. Please disregard the SROA/Surplus language below, as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility. Please visit the Attorney General's website for more information at www.oag.ca.gov Special Requirements A fingerprint check will be required. Clearly indicate the Job Control Code (JC-435664) and the title of this position in the "Examination or Job Title(s) For Which You Are Applying" section located on the first page of your State Application. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 6/28/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Justice Attn: Mieke Roelstraete 1300 I Street Suite 820 Sacramento , CA 95814 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Justice Mieke Roelstraete 1300 I Street Suite 820 Sacramento , CA 95814 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Other - Cover letter Statement of Qualifications - The SOQ is a narrative discussion of how your education, training, experience, and skills meet the minimum and desirable qualifications and qualify you for this position. This also serves as a documentation of your ability to present information clearly and concisely in writing, and should be typed and no more than two pages in length. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Must have experience working in a legal office. The most successful candidate will have substantive experience as a legal secretary, paralegal/legal analyst or legal supervisor. The experience and knowledge acquired will be used to provide training, coaching, and mentoring, as well as the chance to work in a variety of legal fields such as, but not limited to, civil law, criminal law, and public rights. The incumbent will have advanced computer skills and the ability to work independently or in a team environment; work cooperatively and tactfully with staff and management; demonstrate initiative and willingness to assume increased responsibility; ability to write and communicate effectively; use tact and discretion in dealing with confidential and sensitive issues; and excellent organizational skills. Ability to demonstrate good attendance and punctuality. Benefits Benefit information can be found on the CalHR website and the CalPERS website. Contact Information The Hiring Unit Contact is available to answer questions regarding the position or application process. Hiring Unit Contact: Mieke Roelstraete (916) 210-6748 OPSJC@doj.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Officer (916) 210-7580 EERROffice@doj.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. EXAMINATION LINKS: Associate Governmental Program Analyst: https://jobs.ca.gov/JOBSGEN/9PB04.PDF Staff Services Analyst: https://jobs.ca.gov/JOBSGEN/7PB34.PDF ADDITIONAL APPLICATION FILING INFORMATION: Please note : if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a post mark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 6/28/2024
Jun 15, 2024
Full Time
Job Description and Duties As a member of a legal support team under the supervision of the Staff Services Manager I (SSMI), the Senior Legal Specialist will be providing day-to day training of clerical and legal secretary staff in conjunction with the office's case management and professional development sections. As part of the legal practice, the Senior Legal Specialist will be analytical and be well versed in litigation, criminal, and administrative law procedures and practice, and will develop and reinforce training to legal secretaries. Incumbent must have knowledge of Federal, State, California Rules of Court, and Local Court rules. Provide guidance and coaching, in all duties required of legal secretary staff and experience with electronically sending correspondence, court forms, legal documents, and pleadings (e.g., petitions, briefs, opinions, notices, motions); must have knowledge of various department supported software such as Word, West-Check, Legal Solutions, Microsoft Outlook, Adobe Acrobat, ProLaw, and other desktop technology tools and communication devices. The Senior Legal Specialist will adhere to procedures; ensure all documents and deadlines are proofread, copied, and processed (filed and served) in accordance with legal requirements and deadlines. The Senior Legal Specialist will provide assistance and coaching legal secretaries with establishing and maintaining an efficient system for filing correspondence and pleadings; have knowledge of state and departmental rules and regulations. Incumbent must be proficient with court deadline requirements and the ability to provide guidance with calendaring of document due dates and court appearances with various legal practice areas including civil, criminal, public rights, and administrative law sections. The incumbent will provide coaching and guidance with other internal software applications used to make travel arrangements and process travel reimbursements. Please let us know how you heard about our position by taking this brief survey: https://www.surveymonkey.com/r/P7X675V You will find additional information about the job in the Duty Statement . Working Conditions A hybrid schedule will be offered after the probationary period ends. Minimum Requirements You will find the Minimum Requirements in the Class Specification. ASSOCIATE GOVERNMENTAL PROGRAM ANALYST STAFF SERVICES ANALYST Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-435664 Position #(s): 420-032-5393-001 Working Title: Senior Legal Specialist Classification: ASSOCIATE GOVERNMENTAL PROGRAM ANALYST $5,684.00 - $7,114.00 A Shall Consider: STAFF SERVICES ANALYST $3,640.00 - $4,561.00 A $3,941.00 - $4,933.00 B $4,726.00 - $5,916.00 C # of Positions: 1 Work Location: Alameda County Telework: Hybrid Job Type: Permanent, Full Time Work Shift: 8:00 am - 5:00 pm Work Week: Monday - Friday Department Information This position is located in the Division of Operations, Legal Support Operations, Oakland. Please disregard the SROA/Surplus language below, as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility. Please visit the Attorney General's website for more information at www.oag.ca.gov Special Requirements A fingerprint check will be required. Clearly indicate the Job Control Code (JC-435664) and the title of this position in the "Examination or Job Title(s) For Which You Are Applying" section located on the first page of your State Application. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 6/28/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Justice Attn: Mieke Roelstraete 1300 I Street Suite 820 Sacramento , CA 95814 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Justice Mieke Roelstraete 1300 I Street Suite 820 Sacramento , CA 95814 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Other - Cover letter Statement of Qualifications - The SOQ is a narrative discussion of how your education, training, experience, and skills meet the minimum and desirable qualifications and qualify you for this position. This also serves as a documentation of your ability to present information clearly and concisely in writing, and should be typed and no more than two pages in length. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Must have experience working in a legal office. The most successful candidate will have substantive experience as a legal secretary, paralegal/legal analyst or legal supervisor. The experience and knowledge acquired will be used to provide training, coaching, and mentoring, as well as the chance to work in a variety of legal fields such as, but not limited to, civil law, criminal law, and public rights. The incumbent will have advanced computer skills and the ability to work independently or in a team environment; work cooperatively and tactfully with staff and management; demonstrate initiative and willingness to assume increased responsibility; ability to write and communicate effectively; use tact and discretion in dealing with confidential and sensitive issues; and excellent organizational skills. Ability to demonstrate good attendance and punctuality. Benefits Benefit information can be found on the CalHR website and the CalPERS website. Contact Information The Hiring Unit Contact is available to answer questions regarding the position or application process. Hiring Unit Contact: Mieke Roelstraete (916) 210-6748 OPSJC@doj.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Officer (916) 210-7580 EERROffice@doj.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. EXAMINATION LINKS: Associate Governmental Program Analyst: https://jobs.ca.gov/JOBSGEN/9PB04.PDF Staff Services Analyst: https://jobs.ca.gov/JOBSGEN/7PB34.PDF ADDITIONAL APPLICATION FILING INFORMATION: Please note : if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a post mark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 6/28/2024
Sonoma County, CA
Santa Rosa, California, United States
Position Information Join the Department of Health Services as a Senior Client Support Specialist! Multiple openings across different programs! Starting salary up to $46.58/hour ($97,218/year) and a competitive total compensation package!* If you're passionate about making a difference for vulnerable and underserved individuals, possess strong collaboration skills, and excel in crisis management and support, we encourage you to explore opportunities as a Senior Client Support Specialist. The Department of Health Services has multiple openings across many different programs. Some of the responsibilities of a Senior Client Support Specialist within these programs are: Providing outreach, case management, and resource connections to those in need Collaborating with County programs, external agencies, and team members to gather information for client support Conducting regular client visits, providing referrals, and assisting with transportation as needed Documenting client information and administering crisis assessments, de-escalation, interventions, safety plans, and warm handoffs Engaging in treatment planning, rehabilitation services, coping skills education, and rapport-building Conducting reassessments of client needs and f acilitating connections with healthcare professionals As an ideal candidate, you are passionate about working with underserved populations and can switch gears quickly in a fast-paced environment. In addition, you possess many of the following: Working knowledge of local community resources and services Experience in outreach, interviewing, case management, and documentation The ability to work in close collaboration with a multidisciplinary team Previous experience working with clients from a variety of ages and backgrounds An understanding of the principles and techniques of crisis management A desire to help clients and meet them where they are in their progress The ability to learn new computer systems A desire to be on a supportive team and contribute to that culture Please note : Some positions are within 24/7 programs and will need to be staffed all hours, including evenings, overnights, weekends, and holidays. Many of these positions perform work in the field, meeting clients in public spaces, as well as their homes. What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to flexible work arrangements and excellent benefits* including: Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $850 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education * Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Engineers and Scientists of California Union Local 20 Memorandum of Understanding (ESC MOU) and our Employee Benefits directory. This recruitment is being conducted to fill multiple full-time Senior Client Support Specialist positions in the Department of Health Services. This employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Education and Experience: Any combination of training and experience that would provide the opportunity to acquire the knowledge and abilities listed. A typical way to obtain the required knowledge and abilities would be: Possession of a Bachelor Degree with significant coursework in community mental health, psychology, sociology, mental health or other closely related field of study. Experience as a Client Support Specialist, or the equivalent, may be substituted for the required education on a year-for-year basis. OR Four years of paid experience working with adults diagnosed with a serious and persistent mental illness or children diagnosed with serious emotional disturbances that included independent interviewing, client plan development, and interventions in potentially destabilizing situations. OR Possession of current licensure in the State of California as a Licensed Psychiatric Technician and 2 years experience working with adults diagnosed with a serious and persistent mental or emotional condition, or with children diagnosed with serious emotional disturbances that included independent interviewing, client plan development, and interventions in potentially destabilizing situations. Driver’s License: Possession of a valid driver's license at the appropriate level including necessary special endorsements, as required by the State of California to perform the essential job functions of the position. Special Qualifications: Some positions may require the ability to speak and write fluently a language other than English. Knowledge, Skills, and Abilities Working Knowledge of: Community resources and services available to program clients; principles and techniques of case management and rehabilitative interventions; client legal rights; interviewing techniques, clinical and case management documentation; basic principles of individual and group behavior; principles and techniques of intervention in potentially destabilizing situations; counseling and basic interaction techniques related to the treatment of mentally or emotionally disturbed individuals; techniques and methods for overseeing and directing the daily activities of mentally and emotionally disturbed individuals; and the use of electronic information equipment and specific systems as used within the department. Ability to: Develop and maintain the trust and cooperation of clients, their families and other significant care providers; interpret and apply County mental health program policies and procedures; analyze a client’s situation accurately and adopt an effective course of action; work with clients to resolve conflicts with other staff, care providers or family members; work effectively as a member of a multi-disciplinary team; understand the legal mandates governing the storage of client records and information and the rights of the client to confidentiality; understand and apply the principles and techniques of case management and rehabilitative interventions with clients; effectively coordinate the delivery of mental health services; conduct basic interviews and counseling sessions and facilitate groups; communicate effectively with persons from a variety of social, cultural and economic backgrounds; evaluate situations and adopt effective course of action to prevent a crisis; identify and mobilize resources to meet client needs; speak and write in a manner necessary to fulfill job requirements; read, interpret, and apply complex regulations and reports. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Each applicant will be evaluated based on the following criteria: Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions. Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application & Supplemental Questionnaire Appraisal Examination which evaluates the education, training, experience, skills, knowledge, abilities, and other qualifications that you demonstrate in your application and/or response to the supplemental questionnaire. Please be aware that resumes and cover letters are not typically evaluated in the Application & Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as the number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: SZ HR Technician: RR IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: GENERAL* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation and sick leave accruals; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choose from nine health plans (three HMOs, three deductible HMOs, and three HSA-qualifying plans) with a generousCounty contribution to the premium (the contribution amount varies by bargaining unit). For more information, please see the appropriate MOU. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Student Loan Debt Relief : County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: 6/26/2024 11:59 PM Pacific
Jun 12, 2024
Full Time
Position Information Join the Department of Health Services as a Senior Client Support Specialist! Multiple openings across different programs! Starting salary up to $46.58/hour ($97,218/year) and a competitive total compensation package!* If you're passionate about making a difference for vulnerable and underserved individuals, possess strong collaboration skills, and excel in crisis management and support, we encourage you to explore opportunities as a Senior Client Support Specialist. The Department of Health Services has multiple openings across many different programs. Some of the responsibilities of a Senior Client Support Specialist within these programs are: Providing outreach, case management, and resource connections to those in need Collaborating with County programs, external agencies, and team members to gather information for client support Conducting regular client visits, providing referrals, and assisting with transportation as needed Documenting client information and administering crisis assessments, de-escalation, interventions, safety plans, and warm handoffs Engaging in treatment planning, rehabilitation services, coping skills education, and rapport-building Conducting reassessments of client needs and f acilitating connections with healthcare professionals As an ideal candidate, you are passionate about working with underserved populations and can switch gears quickly in a fast-paced environment. In addition, you possess many of the following: Working knowledge of local community resources and services Experience in outreach, interviewing, case management, and documentation The ability to work in close collaboration with a multidisciplinary team Previous experience working with clients from a variety of ages and backgrounds An understanding of the principles and techniques of crisis management A desire to help clients and meet them where they are in their progress The ability to learn new computer systems A desire to be on a supportive team and contribute to that culture Please note : Some positions are within 24/7 programs and will need to be staffed all hours, including evenings, overnights, weekends, and holidays. Many of these positions perform work in the field, meeting clients in public spaces, as well as their homes. What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to flexible work arrangements and excellent benefits* including: Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $850 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education * Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Engineers and Scientists of California Union Local 20 Memorandum of Understanding (ESC MOU) and our Employee Benefits directory. This recruitment is being conducted to fill multiple full-time Senior Client Support Specialist positions in the Department of Health Services. This employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Education and Experience: Any combination of training and experience that would provide the opportunity to acquire the knowledge and abilities listed. A typical way to obtain the required knowledge and abilities would be: Possession of a Bachelor Degree with significant coursework in community mental health, psychology, sociology, mental health or other closely related field of study. Experience as a Client Support Specialist, or the equivalent, may be substituted for the required education on a year-for-year basis. OR Four years of paid experience working with adults diagnosed with a serious and persistent mental illness or children diagnosed with serious emotional disturbances that included independent interviewing, client plan development, and interventions in potentially destabilizing situations. OR Possession of current licensure in the State of California as a Licensed Psychiatric Technician and 2 years experience working with adults diagnosed with a serious and persistent mental or emotional condition, or with children diagnosed with serious emotional disturbances that included independent interviewing, client plan development, and interventions in potentially destabilizing situations. Driver’s License: Possession of a valid driver's license at the appropriate level including necessary special endorsements, as required by the State of California to perform the essential job functions of the position. Special Qualifications: Some positions may require the ability to speak and write fluently a language other than English. Knowledge, Skills, and Abilities Working Knowledge of: Community resources and services available to program clients; principles and techniques of case management and rehabilitative interventions; client legal rights; interviewing techniques, clinical and case management documentation; basic principles of individual and group behavior; principles and techniques of intervention in potentially destabilizing situations; counseling and basic interaction techniques related to the treatment of mentally or emotionally disturbed individuals; techniques and methods for overseeing and directing the daily activities of mentally and emotionally disturbed individuals; and the use of electronic information equipment and specific systems as used within the department. Ability to: Develop and maintain the trust and cooperation of clients, their families and other significant care providers; interpret and apply County mental health program policies and procedures; analyze a client’s situation accurately and adopt an effective course of action; work with clients to resolve conflicts with other staff, care providers or family members; work effectively as a member of a multi-disciplinary team; understand the legal mandates governing the storage of client records and information and the rights of the client to confidentiality; understand and apply the principles and techniques of case management and rehabilitative interventions with clients; effectively coordinate the delivery of mental health services; conduct basic interviews and counseling sessions and facilitate groups; communicate effectively with persons from a variety of social, cultural and economic backgrounds; evaluate situations and adopt effective course of action to prevent a crisis; identify and mobilize resources to meet client needs; speak and write in a manner necessary to fulfill job requirements; read, interpret, and apply complex regulations and reports. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Each applicant will be evaluated based on the following criteria: Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions. Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application & Supplemental Questionnaire Appraisal Examination which evaluates the education, training, experience, skills, knowledge, abilities, and other qualifications that you demonstrate in your application and/or response to the supplemental questionnaire. Please be aware that resumes and cover letters are not typically evaluated in the Application & Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as the number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: SZ HR Technician: RR IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: GENERAL* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation and sick leave accruals; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choose from nine health plans (three HMOs, three deductible HMOs, and three HSA-qualifying plans) with a generousCounty contribution to the premium (the contribution amount varies by bargaining unit). For more information, please see the appropriate MOU. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Student Loan Debt Relief : County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: 6/26/2024 11:59 PM Pacific
City of San Jose
United States, California, San Jose
The City of San José, the Capital of Silicon Valley, is one of the nation's best managed cities and one of the top 10 cities in which to live, work, and do business. Moreover, San José is the center of cultural, government and economic activity for the region. The employees of the City of San José have embraced the following values: Integrity, Innovation, Excellence, Collaboration, Respect, and Celebration. The City's Airport Department is seeking an individual whose values align with the values of the City's employees. Prior to the impact of COVID, the San José Mineta International Airport ( SJC) served more than 15 million passengers annually with 450 peak daily departures and arrivals on 13 international and domestic carriers to 50+ nonstop destinations. SJC has been one of America's fastest-growing major airports over the past four-year period, based on percentage increase in passenger seat capacity. We are looking for team members who can work toward our Mission Statement to "Connect, Serve and Inspire" and our Vision Statement to "Transform how Silicon Valley Travels". For more information about SJC, visit http://www.flysanjose.com . The City of San José - San José Mineta International Airport is currently recruiting for Senior Airport Operations Specialist for the Airport Operations Division. This position performs work under the immediate supervision of an Airport Operations Supervisor and the Manager-on-Duty to support the variety of airport operations duties related to compliance, enforcement and customer service essential to the 24-hour operation of a medium-hub international airport. These activities support the four sections of Airport Operations (Airside, Terminal Management / Customer Service, Landside, and Security). This position will rotate responsibilities between the various sections referenced above to gain a comprehensive knowledge base and insight of the functionality of the Airport. Please note that applications are currently not accepted through CalOpps or any other third party job board application system. To apply, applicants must complete an application via the City of San Jose's website at www.sanjoseca.gov/citycareers . Salary Range for Senior Airport Operations Specialist I is: $78,536.64 - $95,506.32 Salary Range for Senior Airport Operations Specialist II is: $80,895.36 - $98,542.08 Salary Range for Senior Airport Operations Specialist III is: $89,150.88 - $108,588.48 Typical duties and responsibilities include the following: Airside Operations: • Respond to emergencies, distressed or disabled aircraft, hazardous materials spills, wildlife or other airfield accidents or incidents • May perform airfield inspections and other operations duties in support of airside. • Coordinates cleanup efforts, prepares detailed informational and operational reports related to safety/security incidents, injuries and accidents. • Use vehicle to patrol the airfield to inspect and observe aircraft, tenants, perimeter fences, gates to ensure compliance with applicable regulations and act to correct deficiencies. Terminal Management / Customer Service: • Coordinate common use resources (gates, remote parking, ticket counters, bag belts) to maintain safe, efficient day to day operations. • Assist in documenting and resolving disruptions to operations such as bag jams, passenger queue control and irregular airline operations. • Regular inspections of the terminal facility to ensure a clean, reputable terminal facility is available to the traveling public. • Conducting customer service surveys to drive improvements for the overall passenger experience. Landside Services: • Uses data entry and personal interaction to process permits, reports, and work orders to ensure regulatory compliance and exceptional customer service. • Observes, records, and enforces activities conducted on the Landside (terminal curbs, roadways, traffic control, public & employee parking facilities, and Ground Transportation areas). • Responds to emergencies, vehicle accidents, or other Landside incidents to maintain a safe and efficient operation. Includes on-site inspection of the area, and performing or coordinating activities as required. Security Compliance: • Perform surveillance, inspection and investigations for enforcement of the Airport Security Program, investigates security breaches and violations. • Use of a vehicle to patrol the airport to inspect tenants, perimeter fences, employees, and contractors to ensure compliance with applicable regulations and take action to correct deficiencies. • Enforces proper procedures for Airport's Access Control System to prevent unauthorized and/or unescorted access to the Air Operations Area (AOA) Airport Operations Center: • Monitors the Airport's CCTV, Access Control, Fire Monitoring System, Building Management and Baggage Handling Systems. Coordinates appropriate responses. • Monitors and utilizes all Airport and public safety radio frequencies. • Performs passenger paging and other customer service functions throughout the facilities. • Coordinates internal Airport/Tenant communications via radio, telephone etc. In addition, the Senior Airport Operations Specialist will be required to multi-task and utilize various computer programs within each section of Airport Operations including Access Control System, Resource and Gate Management systems, Internet Protocol Television (IPTV). The Senior Airport Operations Specialists will also be expected to manage multiple phone lines and radio channels to coordinate airport activities within the AOC and perform a variety of general clerical duties such as: filing, preparation of records, forms, and other pertinent documents. Other duties the Senior Airport Operations Specialist may be assigned include but are not limited to; compiles data, prepares reports, completes necessary and required forms and oversees recordkeeping to provide top-notch customer service to business stakeholders and the traveling public. Successful candidates must demonstrate excellent communication skills and the ability to handle confidential and sensitive information. As well as poses the ability to enforce and correct deficiencies regarding compliance with rules and regulations under the following agencies: California Public Utilities Commission (CPUC), Federal Aviation Administration (FAA), Transportation Security Administration (TSA), City of San Jose, and the San José Mineta International Airport. This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment. Competencies The ideal candidate will possess the following competencies, as demonstrated in past and current employment history. Desirable competencies for this position include: - Job Expertise - Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies and federal and state rules and regulations. Knowledge of and/or Experience related to Federal Aviation Regulation Part 139 and Transportation Security Regulations (TSR) 1542 is desirable. - Decision Making - Identifies and
understands issues, problems, and opportunities; uses effective approaches for choosing a course of action or developing appropriate solutions. - Teamwork & Interpersonal Skills - Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills. - Communication Skills - Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills; displays openness to other people's ideas and thoughts. - Customer Service - Demonstrates the ability to anticipate customers' needs and deliver services effectively and efficiently using professional demeanor. - Reliability - Completes quality work assignments in a timely and efficient manner; fulfills responsibilities and maintains confidentiality as appropriate. - Leadership - Leads by example; demonstrates high ethical standards; remains visible and approachable and interacts with others on a regular basis; promotes a cooperative work environment, allowing others to learn from mistakes; provides motivational support and direction. - Computer Skills - Experienced with common business computer applications including but not limited to: MS Outlook, MS Word, MS PowerPoint, MS Access, and MS Excel. Senior Airport Operations Specialist I : Bachelor's degree in aviation or closely related field AND one (1) year of experience in the aviation field or an internship in aviation. Additional experience in aviation may be substituted for education on a year-for-year basis. Aviation experience is typically gained by working for the following types of organizations: airport, airline, fixed based operator, airport related contractor, aviation related government agency or military aviation. Senior Airport Operations Specialist II: Bachelor's Degree in Aviation or closely related field OR certification from an airport industry professional organization AND one (1) year experience at the level of Senior Airport Operations Specialist I. Additional experience may be substituted for education. Senior Airport Operations Specialist III: Bachelor's Degree in Aviation or closely related field AND certification from an airport industry professional organization AND two (2) years experience at the level of Senior Airport Operations Specialist I or higher. Additional experience may be substituted for education. License/Certificates: - Incumbents are required to complete and pass a TSA mandated, Criminal History Records Check and a Security Threat Assessment and all other City, State or Federal requirements. - California Drivers License. - Obtain an Airport issued Ramp Drivers Permit and Movement Area Operating Permit within 6 months of employment. Employment Eligibility : Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will NOT sponsor, represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application. Candidates are required to satisfactorily complete and pass a fingerprint based Criminal History Records Check prior to being considered for a position in this class at the Airport. This Airport position requires a background check and a Transportation Security Administration (TSA) check. The candidate must be fingerprinted and qualify under all applicable TSA and Airport regulations To apply, please complete an application via the City of San Jose's website at www.sanjoseca.gov/citycareers. The first batch of applications will be screened the week of June 17, 2024. If you would like to be one of the first candidates to potentially be selected for an interview, get your application in soon. The final filing date for this job announcement isat 11:59 p.m. on June 27, 2024. The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to the Job Specific Questions. Only the candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews. If you have questions about the duties of these positions, the selection or hiring processes, please contact Tessa Elkins at telkins@sjc.org
Jun 01, 2024
Full Time
The City of San José, the Capital of Silicon Valley, is one of the nation's best managed cities and one of the top 10 cities in which to live, work, and do business. Moreover, San José is the center of cultural, government and economic activity for the region. The employees of the City of San José have embraced the following values: Integrity, Innovation, Excellence, Collaboration, Respect, and Celebration. The City's Airport Department is seeking an individual whose values align with the values of the City's employees. Prior to the impact of COVID, the San José Mineta International Airport ( SJC) served more than 15 million passengers annually with 450 peak daily departures and arrivals on 13 international and domestic carriers to 50+ nonstop destinations. SJC has been one of America's fastest-growing major airports over the past four-year period, based on percentage increase in passenger seat capacity. We are looking for team members who can work toward our Mission Statement to "Connect, Serve and Inspire" and our Vision Statement to "Transform how Silicon Valley Travels". For more information about SJC, visit http://www.flysanjose.com . The City of San José - San José Mineta International Airport is currently recruiting for Senior Airport Operations Specialist for the Airport Operations Division. This position performs work under the immediate supervision of an Airport Operations Supervisor and the Manager-on-Duty to support the variety of airport operations duties related to compliance, enforcement and customer service essential to the 24-hour operation of a medium-hub international airport. These activities support the four sections of Airport Operations (Airside, Terminal Management / Customer Service, Landside, and Security). This position will rotate responsibilities between the various sections referenced above to gain a comprehensive knowledge base and insight of the functionality of the Airport. Please note that applications are currently not accepted through CalOpps or any other third party job board application system. To apply, applicants must complete an application via the City of San Jose's website at www.sanjoseca.gov/citycareers . Salary Range for Senior Airport Operations Specialist I is: $78,536.64 - $95,506.32 Salary Range for Senior Airport Operations Specialist II is: $80,895.36 - $98,542.08 Salary Range for Senior Airport Operations Specialist III is: $89,150.88 - $108,588.48 Typical duties and responsibilities include the following: Airside Operations: • Respond to emergencies, distressed or disabled aircraft, hazardous materials spills, wildlife or other airfield accidents or incidents • May perform airfield inspections and other operations duties in support of airside. • Coordinates cleanup efforts, prepares detailed informational and operational reports related to safety/security incidents, injuries and accidents. • Use vehicle to patrol the airfield to inspect and observe aircraft, tenants, perimeter fences, gates to ensure compliance with applicable regulations and act to correct deficiencies. Terminal Management / Customer Service: • Coordinate common use resources (gates, remote parking, ticket counters, bag belts) to maintain safe, efficient day to day operations. • Assist in documenting and resolving disruptions to operations such as bag jams, passenger queue control and irregular airline operations. • Regular inspections of the terminal facility to ensure a clean, reputable terminal facility is available to the traveling public. • Conducting customer service surveys to drive improvements for the overall passenger experience. Landside Services: • Uses data entry and personal interaction to process permits, reports, and work orders to ensure regulatory compliance and exceptional customer service. • Observes, records, and enforces activities conducted on the Landside (terminal curbs, roadways, traffic control, public & employee parking facilities, and Ground Transportation areas). • Responds to emergencies, vehicle accidents, or other Landside incidents to maintain a safe and efficient operation. Includes on-site inspection of the area, and performing or coordinating activities as required. Security Compliance: • Perform surveillance, inspection and investigations for enforcement of the Airport Security Program, investigates security breaches and violations. • Use of a vehicle to patrol the airport to inspect tenants, perimeter fences, employees, and contractors to ensure compliance with applicable regulations and take action to correct deficiencies. • Enforces proper procedures for Airport's Access Control System to prevent unauthorized and/or unescorted access to the Air Operations Area (AOA) Airport Operations Center: • Monitors the Airport's CCTV, Access Control, Fire Monitoring System, Building Management and Baggage Handling Systems. Coordinates appropriate responses. • Monitors and utilizes all Airport and public safety radio frequencies. • Performs passenger paging and other customer service functions throughout the facilities. • Coordinates internal Airport/Tenant communications via radio, telephone etc. In addition, the Senior Airport Operations Specialist will be required to multi-task and utilize various computer programs within each section of Airport Operations including Access Control System, Resource and Gate Management systems, Internet Protocol Television (IPTV). The Senior Airport Operations Specialists will also be expected to manage multiple phone lines and radio channels to coordinate airport activities within the AOC and perform a variety of general clerical duties such as: filing, preparation of records, forms, and other pertinent documents. Other duties the Senior Airport Operations Specialist may be assigned include but are not limited to; compiles data, prepares reports, completes necessary and required forms and oversees recordkeeping to provide top-notch customer service to business stakeholders and the traveling public. Successful candidates must demonstrate excellent communication skills and the ability to handle confidential and sensitive information. As well as poses the ability to enforce and correct deficiencies regarding compliance with rules and regulations under the following agencies: California Public Utilities Commission (CPUC), Federal Aviation Administration (FAA), Transportation Security Administration (TSA), City of San Jose, and the San José Mineta International Airport. This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment. Competencies The ideal candidate will possess the following competencies, as demonstrated in past and current employment history. Desirable competencies for this position include: - Job Expertise - Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies and federal and state rules and regulations. Knowledge of and/or Experience related to Federal Aviation Regulation Part 139 and Transportation Security Regulations (TSR) 1542 is desirable. - Decision Making - Identifies and
understands issues, problems, and opportunities; uses effective approaches for choosing a course of action or developing appropriate solutions. - Teamwork & Interpersonal Skills - Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills. - Communication Skills - Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills; displays openness to other people's ideas and thoughts. - Customer Service - Demonstrates the ability to anticipate customers' needs and deliver services effectively and efficiently using professional demeanor. - Reliability - Completes quality work assignments in a timely and efficient manner; fulfills responsibilities and maintains confidentiality as appropriate. - Leadership - Leads by example; demonstrates high ethical standards; remains visible and approachable and interacts with others on a regular basis; promotes a cooperative work environment, allowing others to learn from mistakes; provides motivational support and direction. - Computer Skills - Experienced with common business computer applications including but not limited to: MS Outlook, MS Word, MS PowerPoint, MS Access, and MS Excel. Senior Airport Operations Specialist I : Bachelor's degree in aviation or closely related field AND one (1) year of experience in the aviation field or an internship in aviation. Additional experience in aviation may be substituted for education on a year-for-year basis. Aviation experience is typically gained by working for the following types of organizations: airport, airline, fixed based operator, airport related contractor, aviation related government agency or military aviation. Senior Airport Operations Specialist II: Bachelor's Degree in Aviation or closely related field OR certification from an airport industry professional organization AND one (1) year experience at the level of Senior Airport Operations Specialist I. Additional experience may be substituted for education. Senior Airport Operations Specialist III: Bachelor's Degree in Aviation or closely related field AND certification from an airport industry professional organization AND two (2) years experience at the level of Senior Airport Operations Specialist I or higher. Additional experience may be substituted for education. License/Certificates: - Incumbents are required to complete and pass a TSA mandated, Criminal History Records Check and a Security Threat Assessment and all other City, State or Federal requirements. - California Drivers License. - Obtain an Airport issued Ramp Drivers Permit and Movement Area Operating Permit within 6 months of employment. Employment Eligibility : Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will NOT sponsor, represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application. Candidates are required to satisfactorily complete and pass a fingerprint based Criminal History Records Check prior to being considered for a position in this class at the Airport. This Airport position requires a background check and a Transportation Security Administration (TSA) check. The candidate must be fingerprinted and qualify under all applicable TSA and Airport regulations To apply, please complete an application via the City of San Jose's website at www.sanjoseca.gov/citycareers. The first batch of applications will be screened the week of June 17, 2024. If you would like to be one of the first candidates to potentially be selected for an interview, get your application in soon. The final filing date for this job announcement isat 11:59 p.m. on June 27, 2024. The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to the Job Specific Questions. Only the candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews. If you have questions about the duties of these positions, the selection or hiring processes, please contact Tessa Elkins at telkins@sjc.org