Police Captain - (Administrator III) - University Police (531628)

  • Cal State University (CSU) San Francisco
  • San Francisco, California
  • Sep 14, 2023
Full Time Administration and Management Public Safety

Job Description


Working Title

Police Captain

Administrator Level (for MPP positions only)

This position is an Administrator III in the California State University Management Personnel Plan (MPP), reporting to the Assistant Vice President for Campus Safety & Chief of Police.

SF State University

San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager.

Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu.

San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties.

The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission.


University Police Department

Appointment Type


Time Base

Full-time (1.0 FTE)

Work Schedule

Monday through Friday; 8:00am to 5:00pm

Requires the ability to promptly respond around-the-clock 24 hours a day, 7 days a week to campus emergencies and urgencies, as appropriate to the need. Ability to work variable nights, weekends and/or holidays, on-campus or off-site, depending upon work conditions and demands.

At the discretion of the AVP, this position is telecommute-eligible (hybrid), but it is not required. The incumbent must be on-site four days of the week with Mondays and Fridays required.

Anticipated Hiring Range

$12,567.00 - $13,667.00 Per Month ($150,804.00 - $164,004.00 Annually)

Salary is commensurate with experience.

Position Summary

Reporting administratively through the Office of the Vice President for Student Affairs & Enrollment Management (SAEM), the Division of Campus Safety (DCS) is comprised of Parking and Transportation and the University Police Department (UPD). The UPD is comprised of the Field Operations Division, Services Division, and Special Operations Division that collectively provide twenty-four hours per day, year-round professional police, and security services to the campus community, ensuring for a safe and professional environment.
Under the general supervision of the Assistant Vice President for Campus Safety & Chief of Police, the Captain will serve as second-in-command to the Chief of Police and provide leadership, management, administrative support, and motivation to 3 of the divisions that comprise UPD: Field Operations, Services, and Special Operations. The captain will manage and supervise the Lieutenants and oversee the day-to-day operations of the Police Department, and various divisions within Campus Safety. It is critical for the person holding this position to create and maintain an anti-racist culture for the San Francisco State University community; one that is reflected in the policies and protocol of the Division of Campus Safety.

Position Information

University Police Department Operations & Oversight
  • Assumes management responsibility for the services and activities of the Operational units within the Police Department such as Patrol, Investigations, and Dispatch. The Captain coordinates the activities of sworn and non-sworn personnel in preserving order, protecting life and property, investigating crimes, and in enforcing laws and ordinances.
  • Serves as second-in-command to the Chief of Police; oversees the day-to-day operations of the University Police Department; conducts a variety of organizational studies, investigations, and operational studies; recommends modifications to programs, policies, and procedures as appropriate: prepares and presents staff reports and other necessary correspondence.
  • Prepares statistics and reports on departmental activities, and departmental policies and procedures.
  • Develops strategic plans for unit consistent with the Department and University-wide strategic plans; manages and participates in the development and implementation of goals, objectives, policies, and priorities for assigned programs; interprets CSU and state policy, communicates and implements policy and procedures relative to all practices for the Department.
  • Directs the application of advanced and innovative concepts and best practices in campus law enforcement to achieve objectives and continuously improve performance.
  • Monitors and evaluates the efficiency and effectiveness of service delivery methods and procedures; recommends, within departmental policy, appropriate service and staffing levels.
  • Studies crime reports and current literature in law enforcement to determine trends and make recommendations for changes in organization and operating policies and procedures.
  • Plans, directs, coordinates, and reviews the work plan for assigned staff; determines need for police action and assigns work activities, projects and programs; reviews and evaluates work products, methods, and procedures; meets with staff to identify and resolve problems; establishes performance standards and goals; prepares formal evaluations; recognizes positive performance; addresses all performance and personnel issues appropriately; participates in the development of employees by providing in-service training.
  • Coordinates the completion of internal affairs investigations; presents findings and makes recommended findings to the Chief.
  • Coordinates the activities of the police department with other agencies, both generally and in special investigations/arrests and operational activities as directed by the Chief.
  • Develops and maintains open and positive relationships with campus management and the media with the goal of keeping the campus community informed.
  • Responds to and resolves difficult and sensitive campus inquiries and complaints; responds to questions and information requests from campus citizens and outside agencies.
  • Controls and commands law enforcement operations of major investigations, emergency management situations and large university special events; coordinates exchange of information with other law enforcement/public safety agencies.
  • Ensures that the Department adheres to a community-oriented policing strategy that supports the mission of UPD and the overall mission of the University with an emphasis on a positive and proactive policing approach.
  • Maintains regular contact and interaction with appropriate law enforcement, public safety organizations at the local, state, and federal levels and others contacted in the scope of duties; leverages professional relationships to identify and recommend best practices that will strengthen the Department's ability to manage resources.
  • Identifies and addresses employee or departmental issues; develops and presents recommendations for improvement of established processes and practices; initiates and implements plans to resolve issues.
  • Assists the Police Chief in the development of Department budget; makes recommendations with regard to staffing level, operational needs, supply needs, etc.
  • Ensures all operational functions are performed with completeness, accuracy and in a timely manner.
  • Acts as an operational information resource for University Police Department managers, by maintaining current knowledge of policies related to the operational functions of the Department: researches and reports on laws, mandates and regulations that affect the operational procedures of the Department; provides direction to employees regarding appropriate application of rules, regulations, orders, procedures, and policies.
  • Provides management oversight for parking operations in the absence of the parking director.
  • Researches and provides management oversight of any department grants.
  • Participates in professional group meetings; stays abreast of new trends and innovations in the field of law enforcement.
  • Represents the department at various meetings and conferences and speaks before campus and community groups on the role of the University Police Department.
  • Develops and builds Department teams setting standards, a vision and ensuring an atmosphere of trust with opportunities to make a difference and reach goals.
  • Oversees Department recruitment processes including interviews, hiring decisions, and training of new employees.
  • Assumes command of the police department in the absence of the Chief.
  • Perform other job-related duties and special projects as assigned.
  • Attend training and maintain skill currency as appropriate to safely and effectively complete assignments.

Special Conditions
  • Must be willing to travel and attend training programs off-site for occasional professional development.
  • Must be able to work additional hours, occasional holidays, and adjust working hours to meet operational and department needs. On-call availability and may be called back periodically to perform work as needed on an emergency basis.
  • Must be able to successfully pass a pre-employment background/fingerprint check, psychological and medical evaluation to California POST standards.
  • This position is a "designated position" in the (California State University's Conflict of Interest Code. The successful candidate accepting this position is required to file Conflict of Interest forms subject to the regulations of the Fair Politic.al Practices Commission.
  • This position classification has been defined as "Exempt'' and is not subject to the overtime provisions of the Fair Labor Standards Act (FLSA).
  • Must be able to competently interact with a culturally and ethnically diverse population of students, faculty and staff.
  • The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. https://calstate.policystat.com/policy/6596436/latest/

Professional Behavior
  • Demonstrates behaviors that are in line with the User Friendly Principles (P530C) and Principles of Conduct for a Multi Cultural University (P30D).
  • Demonstrates safe work practices for oneself, others and the office environment.

Other Duties as Assigned

Minimum Qualifications
  • Bachelor's Degree from an accredited university in Criminal Justice, Public or Business Administration or a related field with a minimum of four (4) years' progressively responsible supervisory/management experience in a Police Department or law enforcement agency, including a minimum of two (2) years' experience as a Police Lieutenant or equivalent.
  • Must be California POST certified by date of hire. Possession of a valid California driver's license or the ability to obtain by date of hire.
  • Extensive and comprehensive knowledge of the theories, principles, and practices of effective police administration with particular attention to planning and organizing police services and operations.
  • Knowledge of the theories, principles, and practices of effective public administration, with special reference to department policies, personnel, and budget administration.
  • Comprehensive knowledge of and the ability to interpret and accurately apply current law enforcement methods, policies, procedures, rules, regulations, laws and criminal investigative practices, techniques and procedures; ability to make sound recommendations based on findings of investigations.
  • Thorough knowledge of current criminal codes and laws and the ability to apply them in a university setting.
  • Must possess superior analytical and reasoning skills with the use of inference to draw evidence based conclusions.
  • Extensive and comprehensive knowledge of and ability to independently interpret, communicate and apply Department and University policies and procedures in support of the operation of the Department; ability to adapt to organizational, procedural, policy and technological changes.
  • Ability to assist with planning, organizing, staffing, and directing the range of activities commonly found in a University Police Department.
  • Thorough knowledge of NIMS and SEMS emergency systems and general emergency preparedness practices.
  • Knowledge of modern management techniques with comprehensive knowledge of effective personnel management practices and supervisory skills, including recruitment, training, performance assessment including establishment and monitoring of goals and objectives, motivation and professional development, corrective actions and progressive discipline.
  • Knowledge of collective bargaining and administrative correction action as appropriate in a collective bargaining environment.
  • Ability to initiate and support innovation with creativity, flexibility, responsiveness and future focus.
  • Strong ability to interact effectively with members of the Department and public in stressful situations.
  • Demonstrated ability to operate in an environment that requires discretion and confidentiality.
  • Ability to maximize productivity through use of appropriate tools; develop resources that create timely and efficient workflow.
  • Superior organizational and time management skills with the ability to set own priorities to coordinate multiple assignments with fluctuating and time-sensitive deadlines.
  • Ability to interact with students and adults from diverse social and economic backgrounds.
  • Ability to use tact, diplomacy and maintain dignity and self-control in handling a broad range of high level and sensitive interpersonal situations with diverse personalities, and to respond appropriately to conflicts and problems.
  • Exceptional ability to make effective decisions and judgments under pressure and during emergency situations.
  • Ability to resolve operational problems and situations as they occur.
  • Comprehensive knowledge of and ability to show proficiency of common law enforcement equipment such as firearms, baton, pepper spray, taser, and arrest control techniques.
  • Comprehensive knowledge of modern community policing, problem solving philosophies, public safety procedures and emergency response planning.
  • Ability to communicate effectively and establish and maintain cooperative working relationships with the campus community, the surrounding communities and the general public.
  • Demonstrated ability to initiate, establish, and foster communication and teamwork by maintaining a positive, cooperative, productive work atmosphere in and outside the University with the ability to establish and maintain effective working relationships within a diverse population and with those from various cultural backgrounds.
  • Demonstrated ability to serve as Chief in the absence of the Chief of Police.
  • Comprehensive ability to observe and recall details and incidents.
  • Maintain high quality/standards of work, leadership, initiative, problem solving, commitment, creativity, professional responsibility, and judgment. Ability to represent the University and its interests in a professional and conscientious manner.
  • Excellent communication skills; ability to effectively communicate information in a clear and understandable manner, both verbally and in writing.
  • Thorough knowledge of English grammar, spelling and punctuation.
  • Excellent computer skills and proficiency with a variety of computer applications including word-processing, spreadsheets, databases, on-line systems, Internet as well as online calendaring and email.
  • Working knowledge of University infrastructure, policies and procedures.

Preferred Qualifications
  • Previous law enforcement management experience in an institutional/higher educational environment with a focus on community policing, customer service, and advanced problem solving abilities.
  • Master’s degree in public administration, business administration, police science, criminal justice, or similar field of study.
  • Possession or eligibility for a California POST Executive Certificate.

Pre-Employment Requirements

This position requires the successful completion of a background check.

Eligibility to Work

Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire.


Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve.

We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee.

CSUEU Position (For CSUEU Positions Only)

Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference.

Additional Information


Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations.

CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu.

The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872.

Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time.

Closing Date/Time: Open until filled

Job Address

San Francisco, California 94132 United States View Map