Khiem Tran

  • Information Technology Analyst
  • Milpitas, CA, USA
  • Jul 25, 2024
Full Time
Information Technology and Communication Services

Cover Letter

My Resume

Objective

Skills

  • PC Literacy  
  • Technical Support & Troubleshooting
  • Office 365

  • Audio/Visual & Network Supporting

  • Device & Project Management

  • AI Integration

  • Google Meet, Zoom, Slack, and Skype

  • Adaptability
  • Fluent Vietnamese
  • Interpersonal Communication

Work Experience

Front Desk Assistance
Aug 2022 - Jan 2023 Microsoft Data Center
  • Proficient in using DCAT (data center access tool) and providing communication between clients/employees via email
  • Response to incidents and emergencies by corporate security protocols
  • Train and provide officers guidance on the jobs and cameras security monitoring for suspicious activities
  • Resolve conflict and misunderstandings with clients and customers
Mobile Expert
May 2019 - Mar 2021 T-Mobile
  • Configured and transferred data for over 15 mobile devices daily, ensuring immediate usability
  • Conducted hands-on training for end-users on device and application usage

CAM Engineer
Apr 2023 - Jun 2024 Sanmina Corporation
  • Proficiency in PCB manufacturing knowledge and efficiently utilizing CAM software to optimize production procedures and to make designs efficiently and accurately to client's need
  • Diligently study and understand Standard Operating Procedures (SOP) for PCB design to evaluate manufacturability, providing constructive edits for best practices and regulatory guidelines 
  • Actively collaborates with manufacturing floor staff to optimize PCB manufacturing processes, guaranteeing the production of high-quality products.
  • Collaborate with the design engineering team to create complex layouts and precise drawings of semiconductor devices, using schematics and corresponding geometry as guides for the circuit board designs.
  • Perform detailed dimensional inspections, document precise specifications, and verify the precision of final drawings, designs, or digital representations to guarantee adherence to project specifications.

Education

Management Information Systems
Aug 2017 - May 2022 San Jose State University

Desired Salary:

80,000

Resume views:

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