Student Support Coordinator (SSP II)

CSU, Sacramento
Sacramento, California 95819 United States  View Map
Posted: Sep 14, 2024
  • Education and Training
  • Public Health
  • Other
  • Job Description

    Working Title: Student Support Coordinator

    Classification Title: Student Services Professional II

    Posting Details

    Priority Application Deadline (Posting will remain open until filled): Sunday, September 29, 2024 @ 11:55pm PST

    Position Summary

    Under the general supervision of the Dean of Undergraduate Studies, the Student Support Coordinator (Coordinator) helps support students through all aspects of their program, from application, registration, academic and career advising, and degree completion. The incumbent will support programs in the Office of Undergraduate Studies (UGS), with a primary focus on the GE Honors Program. In addition, they support aspects of program administration as assigned, such as program event planning, processing applications and recruitment/off-campus visits, scheduling courses, advising students and student groups, website and social media maintenance, giving presentations and workshops related to student success, and hiring and supervision of student assistants. The person in this position uses generally accepted advising skills to support individual students, administer to program processes, and to develop new approaches to meet specific program needs.

    The Coordinator will interact and collaborate with related departments across campus, including Academic Advising, Bursar, Financial Aid, Registrar, Admissions, and other areas as appropriate.

    The potential may also arise for this position to travel in order to coordinate and/or lead service-learning field trips for students over winter, spring, and/or summer breaks.

    FLSA: Exempt (Not eligible for overtime compensation)

    Anticipated Hiring Range: $4,841 per month - $5,351 per month; commensurate with the candidate's education, experience, skills, and training.

    CSU Classification Salary Range: $4,841 per month - $6,884 per month

    Best-in-class Benefits: Click here to learn more

    CSU Total Compensation: Click here to learn more

    Salary Grade/Range: 1

    Recruitment Type: Regular (Probationary)

    Time Base: Full-Time

    Pay Plan: 12 months

    Work Hours: Monday - Friday 8:00am - 5:00pm. Ability to adjust working schedule to occasionally include evenings and weekends as needed. Position works on-site.

    Department Information

    The General Education Honors Program at Sacramento State offers qualified and highly motivated students an opportunity to have a challenging, innovative, and stimulating learning experience.

    Through small class sizes (around 25 students), students experience classroom settings which promote discussion, integrative learning, and a global perspective. The Honors Program is open to incoming freshman and transfer students.

    For more information please visit our website at: https://www.csus.edu/undergraduate-studies/honors-program/

    Minimum Qualifications

    Knowledge and Abilities:

    Working knowledge of the practices, procedures and activities of the program to which assigned; general knowledge of the methods and problems of organizational and program management. General knowledge of research and interview techniques; and of the principles of individual and group behavior.

    Ability to interpret and apply program rules and regulations; use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements; obtain factual and interpretative information through interviews; reason logically; collect, compile, analyze and evaluate data and make verbal or written presentations based on these data; advise students individually and in groups on routine matters where required; recognize multicultural, multisexed and multi-aged value systems and work accordingly; establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts; and, rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned. Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office.

    Possession of these knowledge and abilities typically is demonstrated through the Experience requirements below.

    Experience:

    Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master’s degree in a job-related field may be substituted for one year of the professional experience.

    Education:

    Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis.

    Required Qualifications

    1. Demonstrated success working in an advisory capacity with undergraduate students in post-secondary institutions.

    2. Demonstrated success working with diverse populations defined by race, ethnicity, social class, and age.

    3. Equivalent to one year of experience in professional student or academic services.

    4. Success in academic advising demonstrated by academic degree completion or equivalent experience.

    5. Demonstrated success in collaborating with faculty and staff.

    6. Demonstrated success in cross-divisional collaboration.

    7. Working knowledge of the academic practices, procedures, and activities of undergraduate programs, including knowledge of organizing students' programs and events.

    8. Demonstrated ability to maintain a high level of confidentiality.

    9. Demonstrated ability to collaborate and communicate effectively with faculty, students, and staff from diverse ethnic, cultural, and socio-economic backgrounds.

    10. Demonstrated ability to establish and maintain cooperative working relationships with faculty, Administrators and staff, students, and others in committee and student advising, and community contacts.

    11. Demonstrated ability to make decisions using sound judgment and carry through actions having implications with regard to other program and service areas.

    12. Ability to apply policies and procedures.

    13. Demonstrated ability to prepare and give presentations to students, faculty, administrators, and the community at large.

    14. Demonstrated ability to work independently on assigned tasks without direct supervision.

    15. Demonstrated ability to use MS Office Suite.

    16. Demonstrated ability to work with school-based record/data systems/software (example: CMS)

    17. Demonstrated history of regular attendance and positive performance evaluations.

    18. Thorough knowledge of correct English grammar, spelling, and punctuation with excellent written and oral communication skills.

    19. Ability to travel to high schools and community colleges to participate in recruitment activities.

    20. Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community

    21. Ability to train and provide lead work direction to others (i.e. student employees).

    22. Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community.

    Work Schedule Requirements:

    23. Ability to work a flexible schedule including evenings, weekends and holidays as needed.

    Conditions of Employment:
    - Ability to pass a background check

    Preferred Qualifications

    24. Knowledge of University policies and procedures related to the Sac State GE Honors Program.

    25. Experience advising in a General Education Honors Program.

    26. Experience or ability to present specialized GE Honors workshops.

    27. Experience working with students considered to be “at promise.”

    Documents Needed to Apply (2)

    • Resume
    • Cover Letter

    Failure to upload required documentation may result in disqualification.

    About Sacramento State

    Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission:

    “As California’s capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to learning and student success ; teaching, research, scholarship and creative activity ; justice, diversity, equity and inclusion ; resource development and sustainability ; dedicated community engagement , and wellness and safety .

    As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning.

    To learn more about why you should join the Hornet Family, please visit the Why Sac State? page.

    Equal Employment Opportunity
    California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States.

    It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html .

    The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html .

    Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification:

    Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act), the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request from the Office of Clery Compliance & Training by emailing clery@csus.edu .

    Under the Clery Act, this position may be designated as a Campus Security Authority (CSA) depending upon the role on campus and/or job duties. If this position is identified by the Director of Clery Compliance & Training as a CSA position, you will be notified via email and will be assigned the appropriate training in CSU Learn.

    Background Check Disclaimer

    A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position.

    COVID19 Vaccination Policy

    Effective May 2023, per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications.

    Out of State Employment

    Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California.

    As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

    Eligibility Verification

    Candidate must furnish proof of eligibility to work in the U.S. California State University, Sacramento is not a sponsoring agency for staff and management positions (ie. H-1-B Visa).

    Note to Applicants:

    Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement.

    Advertised: Sep 13 2024 Pacific Daylight Time
    Applications close:

    Closing Date/Time:
  • ABOUT THE COMPANY

    • CSU, Sacramento
    • CSU, Sacramento

    Sacramento State, ranked the fourth most diverse university in the western United States, according to U.S. News and World Report (2019), is at the forefront of issues paramount to the region, such as environmental research, politics, business, arts, healthcare, entrepreneurship and more. The University is preparing tomorrow’s leaders to embrace California’s opportunities, solve its challenges, and redefine what’s possible.

    The University offers 64 bachelor’s degree programs with 70 concentrations, 51 master’s degree programs with 26 concentrations, and five doctoral degrees, in Audiology, Physical Therapy, School Psychology, Public History and Educational Leadership, with two concentrations in Ed.D. It also offers 28 post-baccalaureate certificates and 10 credential programs, and houses numerous research and community service centers. Sacramento State is impactful globally and locally, with more than 240,000 alumni around the world and with 1-in-20 residents of the Sacramento region as proud alumnus or alumna.

    Sacramento State At a Glance:

    • Founded: 1947 (as Sacramento State College)
    • President: Robert S. Nelsen
    • Campus: 300 acres, six miles from the State Capitol; a designated “Tree Campus USA”
    • Six-County Service Region: Sacramento, Placer, Yolo, El Dorado, Sutter, Yuba
    • Athletics: NCAA Division I

    Key Rankings and Distinctions: 

    • Fourth most diverse University in the western United States (US News and World Report, 2019)
    • 17th best undergraduate teaching in the Western Region, United States (U.S. News and World Report, 2019)
    • 1 in 20 adults in the region is a Sac State grad
    • Top 20 Best Bang for the Buck for Western Colleges (Washington Monthly, 2019)
    • Capital Fellows Program, which offers public policy fellowships in California State government, is ranked as one of the best internships in the nation for career development. Fellows are placed at some of the highest levels of state government.
    • Bachelor's in gerontology degree is ranked fifth-best in the U.S. (College Choice)
    • The School of Nursing averages the CSU’s highest first-attempt pass rate, with scores higher than UC Irvine and UCLA
    • Master of Science in Accountancy program ranked third nationally for Best Online Program and sixth most affordable (SR Education Group)

    Students:

    • Fall 2019 total enrollment: 31,156 (full-time: 24,888; part-time: 6,268)
    • Student-to-faculty ratio: 24:1
    • Average class size: 27

    Enrollment by Ethnicity (Fall 2019):

    • Hispanic: 34%
    • White: 26%
    • Asian American: 19%
    • Other/multiracial: 6%
    • African American: 6%
    • Unknown: 4%
    • Non-resident alien: 4%
    • Pacific Islander: 1%
    Show more

MORE JOBS

  • Faculty Coordinator

    • Odessa, Texas
    • Texas Tech University Health Sciences Center
    • Sep 24, 2024
    • Full Time
    • Education and Training
  • Assistant Professor of Marketing-Consumer Insights & Behaviors

    • San Diego, California
    • San Diego State University
    • Sep 05, 2024
    • Community Relations or PR and Marketing
    • Education and Training
    • Public Health
  • Registered Nurse

    • Amarillo, Texas
    • Texas Tech University Health Sciences Center
    • Sep 24, 2024
    • Full Time
    • Public Health
  • Lead Electrician

    • Sacramento, California
    • Sacramento County, CA
    • Oct 03, 2024
    • Construction and Skilled Trades
  • Mathematics-Assistant Professor

    • Pomona, California
    • California State Polytechnic University Pomona
    • Sep 23, 2024
    • Education and Training
    • Public Health
  • Pre-Licensed Clinical Therapist/ Licensed Clinical Therapist - OPG*

    • San Bernardino, California
    • SAN BERNARDINO COUNTY, CA
    • Jul 14, 2024
    • Full Time
    • Public Health
Show More
Apply Now Please mention you found this employment opportunity on the CareersInGovernment.com Job Board.
Please mention you found this employment opportunity on the CareersInGovernment.com Job Board.