Programmer Analyst

Description



The City of Santa Ana is looking for individuals who are results-oriented, possess great attitudes, demonstrate creativity and innovation, work efficiently, show a record of success and have a passion for public service. Having the best employees provides the best service to the community.

Under general direction, performs professional duties related to development, maintenance and support of citywide software systems. The primary responsibilities are business analysis, planning, acquisition deployment, development of technology solutions, and ongoing support of City business systems and multiple enterprise applications.

Currently, there is one (1) vacancy in the Information Technology Department. This position requires on-site work (no telecommuting).
Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is 11:59 PM on Wednesday, May 14, 2025. Applicants are encouraged to submit applications early. Applicants who submit applications after the first review deadline are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review deadline.


Essential Functions Include But Are Not Limited To

Planning, development, deployment and support of departmental and citywide applications. Provides technical consulting on complex projects. Formulates/defines systems scope and objectives. Supports existing enterprise applications, plans and performs ERP system upgrades, applying regulatory year end updates and critical environment and application hot fixes, supports process automation tasks and security access. Performs design, development, testing, deployment, user training and support. Responsible for program design, coding, testing, debugging, documentation, and maintenance, using development tools according to IT Application Development standards. Able to design and develops user interfaces, reporting, work flows, business rules, and interfaces. Prepares estimates of schedule, cost, and resource requirements for development and/or maintenance related projects. Analyzes business needs, defines business requirements, translates business requirements into detailed functional and technical specifications using design principles and flowcharting techniques and prototype development tools. Work with business users to understand and define requirements, create business documents, and help build business processes, procedures and business rules catalogs. Develop AS IS and TO BE business processes, plan and conduct user acceptance training, conducts gap analysis, understand business strategic goals, determines opportunities to improve and automate processes and functions. May instruct, direct and check the work of other applications systems analysis and programming personnel. Performs other related functions as assigned.

Minimum Qualifications

Must have two (2) years of recent hands-on experience that includes business analysis, development/maintenance, or any equivalent combination of experience and training that provides the knowledge and abilities listed below. Graduation from an accredited four-year college or university with extensive coursework in computer programming, data base design and development may be used in combination with experience to meet the minimum requirements.
DESIRABLE KNOWLEDGE, SKILLS AND ABILITIES Knowledge of: Principles, methods and techniques used in analysis, design, development, testing and implementing software solutions, Information system development lifecycle and design principles, database architecture and administration, knowledge of various programming languages appropriate to specific business applications or specialized assignments; business processes; operating systems, database design. Experience with enterprise content management systems, business process automation, workflow, records management, document imaging and webform software. Ability to: perform complex analytical tasks, work efficiently on poorly documented systems; analyze and troubleshoot and remediate application systems errors, identify, recommend and implement improvements to applications systems, effectively communicate technical information to users, work well both independently and as part of a team; perform tasks related to all phases of applications systems analysis and programming; exercise good judgment in decision making; operate with discretion while performing duties which involve highly sensitive data and access to confidential decision processes; understand business system requirements, determine user needs and prepare application requirements, test procedures and user manuals; establish and maintain effective working relationships with customers, co-workers, vendors, and management at all organizational levels; communicate clearly and effectively both orally and in writing; lift and carry objects weighing up to 40 pounds; recognize and respond to alarm sounds and equipment-generated signals.
SPECIAL REQUIREMENT: Possession and retention of a valid California Class C Driver's License.

Selection Process

All applicants are required to complete and submit a City application form online and answer the supplemental questionnaire. Resumes or faxed copies will not be accepted in lieu of the City online application. Stating "See Resume" is not an acceptable substitute for a completed application. To apply, click on the "Apply" link located at the top of this page. New users must create an account first. Click on this link for instructions on how to set up your account and apply for the first time: Online Employment Application Guide .

Applications will be reviewed by the Human Resources Department. Those applicants possessing the most pertinent qualifications will be invited to continue in the selection process, which will include:
Oral Interview Examination (Tentatively scheduled for June 3, 2025) : (Weight of 100%) will evaluate the candidates' experience, training, education, and abilities in relation to those factors which are essential for successful performance on the job. Candidates need a minimum passing score in order to be placed on the eligible list.
The City of Santa Ana is an equal opportunity employer. If you consider yourself a person with a disability, you may contact us regarding providing reasonable accommodation.

Please visit the following website to view the summary of comprehensive benefits!

Summary of Benefits

(under SEIU)

NOTE: A more complete set of specifications for this classification may be found on the City's website or on file in the Human Resources Department. The provisions of this bulletin do not constitute an expressed or implied contract. Any provision contained in this bulletin may be modified or revoked without notice. The types and levels of employee benefits provided, including City contribution toward benefit costs, are subject to change as a result of periodic contract settlements between recognized employee associations and the City of Santa Ana.

Closing Date/Time: Continuous

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• City of Santa Ana

• 714-647-5340

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