Division Quality Assurance Manager DORS Central Office

A position in the Missouri Department of Corrections is more than a job. It's a calling. Corrections employees transform lives, equipping Missourians in the criminal justice system with the skills they need to contribute to their communities, inside and outside our walls. More than 95 percent of people who enter the prison system ultimately are released. We want to make sure they’re good neighbors.

We offer great benefits!

Missouri State Employee Retirement System / Deferred compensation plan / Health insurance (medical, vision, dental for employees and family) / Paid life insurance / Long-term disability insurance / Cafeteria plan / Paid holidays / 10 hours annual leave per month / 10 hours sick leave per month / Uniforms provided when required / Pre-service and in-service training / Access to credit union / Direct deposit of paycheck (required) / Employee health, wellness and safety initiatives / MOST 529 College Savings Program.

This position will be supervised by Central Office in Jefferson City. However, the assigned work domicile is flexible on location and may be discussed at time of interview.

The Quality Control Manager will report directly to the Assistant Division Director of Operations. This position will assist leadership within the Division of Offender Rehabilitative Services with project management.

The Quality Control Manager will ensure the principles of Evidence-Based Practices (EBP) are implemented effectively and consistently within the Division's daily business practices by developing a system to analyze quality assurance (QA) data and develop action plans to remedy deficiencies.

The position will assist staff in carrying out quality control (QC) activities by identifying areas of policy, procedure, or practice that require greater clarification and identifying areas where technical assistance and training are needed.

Will work closely with all of the Missouri Department of Corrections divisional executive staff and the Office of Research, Evaluation, Planning, and Process Improvement to analyze data and recommend plans to improve divisional operations.

Competencies of this position are data analysis/analytical thinking, public speaking, group facilitation, attention to detail, strong communication skills both oral and written, process development, and organization.

Preferred Qualifications/Skills:

One or more years as a Quality Control Specialist or Quality Control Coordinator, Two or more years as a Functional Unit Manager or other similar experience.

A bachelor’s degree is preferred, but not required.

Candidates should possess knowledge of systems, tools, procedures, statutes, and operational practices associated with incarcerated residents, as well as knowledge of correctional Evidence-Based Practices (EBP). Ability to train, facilitate, implement and lead groups of people in a training environment, including but not limited to: Missouri Corrections Integrated System (MOCIS) risk and need assessment, case planning, cognitive and cognitive behavioral programming, and a working knowledge of the Ohio Risk Assessment System (ORAS) and case planning tool. The ability to effectively develop and lead special projects and assignments, both individually and in group/committee setting, strong written and verbal communication skills, and the ability to establish and maintain effective working relationships within Departmental officials, institutional staff, and public entities.

All requested documents MUST be received by the closing date listed.

Some positions are eligible for a shift differential of $173.34 semi-monthly, which is provided to employees with shifts that begin on or between 12:00pm (noon) and 5:00am, and who work at a 24/7 worksite (i.e. institution, transition center, supervision center, or command center), or whose work requires regular visits to these locations. If selected for interview, eligibility may be discussed at that time with the hiring manager.

The Department of Corrections currently offers a guaranteed 1% pay increase for every two years of continuous service up to 20 years!

The Missouri Department of Corrections is proud to have a tradition of promotion from within for employees looking for and seeking distinctive career paths. As you work for the department, we invite you to consider your goals and make choices to actively head toward them. We seek to recognize employees who serve with distinction.

DOC.Employment@doc.mo.gov

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• State of Missouri

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