Senior Community Services Worker - Behavioral Health

Description

THE POSITION: Under general supervision, the incumbent assists professional staff in providing transportation, referral, translation and program related services to culturally, economically, physically or mentally impaired or disadvantaged individuals in the community; and performs other duties as required.

Distinguishing Characteristics:
This classification series is distinguished from other classifications by the support services provided to disadvantaged individuals and groups within the community. Senior Community Services Workers differ from other classifications in that incumbents provide support or surveillance for minors/ dependents and elders under protective, custodial or probationary services requiring in-depth involvement with clients and their families and greater skill and depth of job knowledge in assessing problem situations and formulating plans for services.

AGENCY/DEPARTMENT: Health Care Agency - Ventura County Behavioral Health

Senior Community Services Worker is represented by the Service Employees International Union (SEIU) and is eligible for overtime compensation.

The eligible list established from this recruitment may be used to fill current and future Regular (including Temporary and Fixed-term), Intermittent, and Extra Help vacancies for this position only. There is currently one (1) Regular vacancy.

TENTATIVE SCHEDULE
OPENING DATE: May 27, 2025
CLOSING DATE: June 10, 2025 at 5:00 p.m.

Examples Of Duties

Duties may include but are not limited to the following:

• Answers inquiries and explains agency/program policies to individuals and groups within the community.
• Provides translation and/or services, schedules appointments, purchases food and supplies for clients who are physically or mentally impaired.
• Refers individuals and families to available community educational, medical, legal and employment resources; follows-up on referrals or appointments scheduled.
• Drives County vehicles to pick up or deliver clients or supplies.
• Keeps records of clients served, payments received and clinic activities; orders supplies and prepares routine reports.
• Conducts community outreach to provide information on health-related topics and services.
• Keeps up to date on health program guidelines and requirements and assists in enrolling patients in programs.
• Meets productivity and quality goals set by agency.
• Addresses barriers to care by linking patients to internal and community resources.
• Participates in care team huddles, meetings, and required training.
• May lead group presentations and workshops on specialized topics including substance abuse, home management skills, job skills or health and nutrition to help individuals and families develop a healthier or more self-sufficient lifestyle.
• May supervise clients during approved visitations or activities.
• Performs related duties as required.

Typical Qualifications

These are entrance requirements to the exam process and assure neither continuance in the process nor placement on an eligible list.

EDUCATION, TRAINING, EXPERIENCE:
Any combination of education and experience which has led to the acquisition of the required knowledge and abilities. The required knowledge and abilities also can be obtained by:

Three (3) years of public service experience or one year of experience equivalent to that of a Community Services Worker II.

Substitution: Fifteen (15) semester units of college course work in social sciences, ethnic studies, communications, or a closely related field may be substituted for six months of experience up to a total of one year.

NECESSARY SPECIAL REQUIREMENTS:

• Must possess and be able to maintain a California Driver's License.

Knowledge, Skills, and Abilities:

Thorough knowledge of: agency and program policies and procedures; community structure and resources; group and family dynamics; County roads and buildings; problems, needs and behavioral patterns of the clientele served; and specialized topics for group presentation.

Working ability to: follow instructions; effectively communicate with individuals and groups from diverse cultural, social and economic backgrounds; transport passengers in a safe and timely manner; write case chronologies, field entries and other reports regarding clients; administer various health screening tests such as blood pressure, breath test, eye test; and work with physically/mentally impaired or economically disadvantaged individuals and groups.

Recruitment Process

FINAL FILING DATE: Your application must be received by County of Ventura Human Resources no later than 5:00 p.m. on June 10, 2025.

To apply on-line, please refer to our web site at https://hr.ventura.org . If you prefer to fill out a paper application form, please call (805) 677-5184 for application materials and submit them to County of Ventura Human Resources Health Care Agency, 646 County Square Drive, Ventura, CA 93003.

NOTE : If presently permanently employed in another "merit" or "civil service" public agency/entity in the same or substantively similar position as is advertised, and if appointed to that position by successful performance in a "merit" or "civil service" style examination, then appointment by "Lateral Transfer" may be possible. If interested, please click here for additional information.

Note to Applicants: It is essential that you complete all sections of your application and supplemental questionnaire thoroughly and accurately to demonstrate your qualifications. A resume and/or other related documents may be attached to supplement the information in your application and supplemental questionnaire; however, it/they may not be submitted in lieu of the application.

Applicants must provide sufficient information under the Education/Work Experience portion of the application and supplemental questionnaire in order to determine eligibility. A resume may be attached to supplement your responses in the above sections; however, it may not be submitted in lieu of the application.

SUPPLEMENTAL QUESTIONNAIRE - qualifying: All applicants are required to complete and submit the questionnaire for this examination at the time of filing. The supplemental questionnaire may be used throughout the examination process to assist in determining each applicant's qualifications and acceptability for the position. Failure to complete and submit the questionnaire will result in the application being removed from consideration.

APPLICATION EVALUATION - qualifying: All applications will be reviewed to determine whether the stated requirements are met. Those individuals meeting the stated requirements will be invited to continue to the next step in the screening and selection process.

TRAINING & EXPERIENCE EVALUATION:
A Training and Experience Evaluation (T&E) is a structured evaluation of the job application materials submitted by a candidate, including the written responses to the supplemental questionnaire. The T&E is NOT a determination of whether the candidate meets the stated requirements; rather, the T&E is one method for determining who are the better qualified among those who have shown that they meet the stated requirements. In a T&E, applications are either scored or rank ordered according to criteria that most closely meet the business needs of the department. Candidates are typically scored/ranked in relation to one another; consequently, when the pool of candidates is exceptionally strong, many qualified candidates may receive a score or rank which is moderate or even low resulting in them not being advanced in the process.

ORAL EXAMINATION - 100%: A job-related oral examination will be conducted to evaluate and compare participating examinees' knowledge, skills, and abilities in relation to those factors which job analysis has determined to be essential for successful performance of the job. Examinees must earn a score of seventy percent (70%) or higher to qualify for placement on the eligible list.

NOTE: The selection process will likely consist of an Oral Exam, which may be preceded or replaced with the score from a Training and Experience Evaluation (T&E), contingent upon the size and quality of the candidate pool. In a typical T&E, your training and experience are evaluated in relation to the background, experience and factors identified for successful job performance during a job analysis. For this reason, it is recommended that your application materials clearly show your relevant background and specialized knowledge, skills, and abilities. It is also highly recommended that the supplemental questions within the application are completed with care and diligence. Responses such as "See Resume" or "Refer to Resume" are not acceptable and may disqualify an applicant from further evaluation.

If there are three (3) or fewer qualified applicants, a T&E or an Oral Examination will not be conducted. Instead, a score of seventy percent (70%) will be assigned to each application, and each applicant will be placed on the eligible list.

Candidates successfully completing the examination process may be placed on an eligible list for a period of one (1) year.

BACKGROUND INVESTIGATION: A thorough pre-employment, post offer background investigation which may include inquiry into past employment, education, criminal background information and driving record will be required for this position.

For further information about this recruitment, please contact Erin Niemi by e-mail at erin.niemi@ventura.org or by telephone at (805) 654-2568.

EQUAL EMPLOYMENT OPPORTUNITY
The County of Ventura is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), and sexual orientation.

YOUR BENEFITS AS A COUNTY OF VENTURA EMPLOYEE

Service Employees International Union (LOCAL 721)

(SEIU)

To learn more about Benefits, Retirement, and the Memorandum of Agreement (MOA), see links below.

• Benefits website or you may call (805) 654-2570.
• Retirement FAQ's
• Memorandum of Agreement

Union Codes: UPA, UPC, UPE, UPH, UPI, UPJ,UPT, UWS

Closing Date/Time: 6/10/2025 5:00 PM Pacific

• 

• County of Ventura

Show more