Information Systems Technologist Series - Service Management

Note for internal applicants: Successful candidates already at rates above the posted salary will be evaluated on an individual basis to determine final salary outcome.

This position may be filled at one of three levels based on knowledge, skills, and abilities. The entry salary is posted above, the intermediate starting salary of $56,712.48, and a senior starting salary of $61,249.44.

Job Location: Central Office, 601 West Main A, Jefferson City, Missouri

Why you’ll love this position:

Are you interested in joining a great IT support team? Do you like working with people and having variety in your job, learning something new every day? Consider joining MoDOT as an Information Systems Technologist. This position will help end users with computer hardware and software issues by troubleshooting, diagnosing and finding solutions. Responsibilities are performed under direct supervision.

This opening is for one of our CAREER-LADDER positions which offers the opportunity for career advancement without having to participate in the competitive selection interview process. Based on your work experience, skills, and education, you will be hired at either the entry, intermediate, or senior level of this job title. As you continue to learn, acquire new skills, and gain experience, you can be promoted to a higher-level position.

What you’ll do:

• Provides IT support to end-users relative to hardware and software issues; analyzes and diagnoses problems relative to the equipment or software; instructs the user on operating the system.
• Installs, maintains, troubleshoots, and repairs all software applications, operating systems, new products, and hardware for workstations.
• Tests, documents, configures, and performs software and hardware installations and upgrades.
• Assists in coordination and planning with department personnel to recommend solutions for current or future application needs and systems compatibility issues.
• Prepares application documentation, including user manuals, operations procedures, and technical and testing documentation.

All you need for success:

Minimum Qualifications

• 60 credit hours toward a related Bachelor's Degree, or
• Associate’s Degree: Business Administration, Computer Information Systems, Computer Science, Mathematics, or related field, or
• High School Diploma or GED/HiSET, and two years of experience in computer systems, repairs, and operations

Special Working Conditions:

• Job requires occasional, statewide, overnight travel.

More reasons to love this position:

MoDOT offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Visit our CAREERS page to explore all we have to offer. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for MoDOT, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found HERE .

At MoDOT you will play a key role in maintaining the seventh largest highway system in the United States. We value team players who are open-minded and work well with others to accomplish goals and fulfill our mission of safety, service, and stability. We see the growth of our team members as an investment, both in MoDOT's future and yours. If you're looking for diverse opportunities, challenging work, and a flexible environment, we want to talk to you about joining our winning team. MoDOT operates on shared values and your success in our organization depends upon modeling these values. CLICK HERE to view our mission, values, and tangible results. If you embrace these values, we welcome your application.

If you have questions about this position, please contact: cohrmocareers@modot.mo.gov

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• State of Missouri

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