Probation Collections Investigator I

This recruitment will establish an employment list to fill current and any future vacancies within the Probation Department. The anticipated life of the employment list is six months. If interested in employment for this position for current or future vacancies, please submit an online application for consideration.

Current vacancy is with the Probation Department located in Visalia. The anticipated life of the list is six months.

Typical Duties

DUTY SAMPLE

• Manage a caseload involving the collection of restitution for victims, and collect Court and County fines and fees.
• Locate and interview individuals with delinquent accounts who may be avoiding payment of monies owed to the County.
• Compile and interpret information from various automated information systems and Court records to determine a defendants status, cases pending, and Court appearances.
• Investigate non-payment of accounts.
• Explain earnings withholding or other legal actions to defendants, attorneys, employers, and debtor.

For a full list of duties for this position, please click here.

Minimum Qualifications

MINIMUM QUALIFICATIONS

Minimum qualifications are used as a guide for establishing the education, training, experience, special skills and/or license which are required and equivalent to the following.

Education:

• Equivalent to completion of the twelfth (12 th ) grade.

Experience:

• One (1) year of experience involving routine collection activities.

Knowledge of:

• Basic math, including addition, subtraction, multiplication, and division.

Skill/Ability to:

• Work and communicate effectively with people of various education and socioeconomic backgrounds by respecting beliefs, interpersonal styles and behaviors of both clients and co-workers.
• Operate contemporary office equipment inclusive of computer, keyboard, and all applicable electronic equipment.
• Verbally communicate sufficiently to explain information to people of various socio-economic, cultural, and educational backgrounds.
• Read, interpret, and explain laws pertaining to collection practices.
• Write clear, concise, grammatically correct case narratives, reports, records, and letters.
• Follow verbal and written instructions.
• Establish rapport and maintain effective working relationships with others.
• Use patience, tact, and courtesy in dealing with people under various circumstances, and under emotional stress.
• Procedures for accessing and retrieving information from various automated information systems.
• Utilize filing systems and keep systematic and accurate records.
• Verify information obtained from clients.
• Maintain resource information.
• Maintain confidentiality of all information and materials.
• Research, collect, and organize information.
• Apply mathematic computations for payment schedules.

License or Certificate:

• Possession of for ability to obtain, a valid California driver's license.

Additional Information

Conditions of Employment:
Candidates selected will be required to pass a pre-employment drug and alcohol screening. Additionally, a background investigation may also be conducted, which may include a re-investigation every 10 years for some positions. An Employment Eligibility Verification using E-Verify may be required on the first day of employment for some positions. Some job classes may also require a physical exam.

College Cost Reduction Access Act:
This may be a qualifying position for student loan forgiveness through the College Cost Reduction and Access Act (CCRAA). Only student loan payments made after October 1, 2007 and in a qualified repayment plan are eligible. For more information you are encouraged to speak with your student loan service or visit: https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service

EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER

Bargaining Unit 3

The information listed is a general summary of benefits. These provisions do not constitute an expressed or implied contract and are subject to change.

Benefit Amount: An annual benefit amount is provided and may be applied towards health insurance premiums (medical, dental, vision and life). This benefit is pro-rated and paid on a pay period basis (24 pay periods).

Health Insurance: A choice of PPO and HMO medical plans which include PPO and HMO dental plans and include dental and vision coverage. Dependent coverage is available. Providers include Anthem Blue Cross, Kaiser Permanente, Delta Dental, and Vision Services Plan (VSP).

Retirement: The retirement plan is a defined benefit plan administered pursuant to the 1937 Act County Employees Retirement Act and integrated with Social Security. In addition to ordinary retirement benefits, the plan provides disability and death benefits. Retirement contributions are made by both the County and the employee. The County has reciprocity with the State of California, contracting PERS agencies, and all County 1937 Act Retirement Systems.

Paid Holiday Leave: 12 set days and 1 personal holiday.

Vacation Accrual:
2 weeks per year (0-3 years of service)
3 weeks per year (3-7 years of service)
4 weeks per year (7-11 years of service)
5 weeks per year (11+ years of service)
Limit of 300 hours.

Sick Leave Accrual: 12 days per year with unlimited accumulation, 60 hours of which may be used toward family sick leave.

Group Term Life Insurance and AD&D: $10,000; Provided by Standard Insurance Company.

Disability Insurance: Employees are covered by State Disability Insurance. The premium is paid by the employee.

Deferred Compensation: A voluntary deferred compensation plan is available.

To view more detailed descriptions of Tulare County's benefits, please view the Benefits section of our Web site at https://tularecounty.ca.gov/hrd/benefits-wellness/health-plans-active-employees/

The Provisions Of This Bulletin Do Not Constitute An Expressed Or Implied Contract And Are Subject To Change.

Closing Date/Time: 6/25/2025 11:59 PM Pacific

• 

• County of Tulare - HR&D

• 559-636-4900

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