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Job Description
Information Systems Specialist II for the Department of Corrections
Napa County
Salary: $103,396.80 - $123,822.40 Annually
Job Type: Full Time
Job Number: 1219-2025-06-09
Location: Napa, CA
Department: Information Technology Services
Closing: 6/23/2025 5:00 PM Pacific
The Napa Valley
Napa County is home to 140,000 residents who share a strong sense of community and a legacy of preserving and protecting our rich agricultural heritage. Located in the heart of California's preeminent wine region, the Napa Valley is also part of the dynamic San Francisco Bay Metropolitan Area. With its sunny Mediterranean climate and proximity to the mountains and ocean, the Valley offers residents easy access to virtually unlimited shopping, dining, cultural and recreational opportunities. The Napa Valley's strategic location, natural and cultural resources, history of responsible land use planning and attractive quality of life provide the ideal mix of small town living and big city amenities.
Napa County as an Employer
As an organization, Napa County is dedicated to improving the lives of our citizens and reflecting the best of the community's values: Respect, Accountability, Dedication, Integrity and Innovation. Learn more https://www.countyofnapa.org/721/Working-for-Napa-County.
The Position
This recruitment is being conducted to fill one full-time vacancy for the position of Information Systems Specialist II for the Information Technology Services (ITS) Department, which is a part of the County Executive Office at Napa County. This position will be assigned to work at the Napa County Department of Corrections.
The eligibility list established by this recruitment may also be used to fill future full-time, part-time, limited term, and extra help vacancies for up to one year.
About the Position:
- Annual Salary for Information Systems Specialist II: $103,396.80 (Step 1) - $123,822.40 (Step 5)
- https://www.countyofnapa.org/DocumentCenter/View/25886/Benefits-Summary---Public-Service-Employee-PSE
- 3.5% COLA increase effective 7/01/2025
- 3.5% COLA increase effective 7/01/2026
Napa County Information Technology Services (ITS) provides technology services and solutions to all 18 County departments, as well as a range of technology services to five special districts within the County. Each of these functional areas and special districts provide their unique services to the Napa County community and ITS plays a strategic role in fulfilling technology needs in support of these varying businesses.
This position will be assigned to work at the Napa County Department of Corrections (NCDC). NCDC is dedicated to providing professional correctional services to the citizens of Napa County. NCDC has jurisdiction over the Napa County Jail facility; it does not operate under the authority of the Napa County Sheriff's Office. The facility houses both pre-sentenced and sentenced incarcerated persons.
This position is a blend of Operational support and an IT Liaison for the Napa County Department of Corrections (NCDC). The selected candidate will serve as the dedicated IT Specialist for NCDC, managing the application portfolio, providing Tier 2 support, and leading business process improvement initiatives.
The ideal candidate will be service-oriented with proven abilities in business process analysis, have a strong understanding of information technology, have a genuine interest in criminal justice administration, and demonstrates excellent communication skills.
What a typical day may look like:
- Be the primary point of contact for troubleshooting and providing operational support onsite for the Department of Corrections.
- Serve as the liaison between ITS and Corrections while building strong relationships with key departmental staff.
- Research new hardware/software requests and evaluate potential solutions to departmental needs.
- Collaborate directly with departments and vendors on the planning, design, acquisition, development, and deployment of new applications and enhancements to existing applications.
- Manage the application portfolio for the Department of Corrections, provide Tier 2 support for departmental application issues, and coordinate installations and upgrades.
- Plan and perform business systems analysis of major business activities and functions.
- Meet with department managers, decision makers, system owners, and end users to define business and operations requirements, identify opportunities, define departmental goals, and identify and resolve system issues.
- Conduct quarterly meetings with departmental managers to convey the status of current projects, develop future project plans, and communicate ITS initiatives.
Position Requirements:
The Napa County Department of Corrections is a 24/7/365 jail operation. The selected candidate must be willing to work on-call and work irregular and/or rotating shifts, holidays, and weekends.
Due to the nature of the working environment for the Department of Corrections, the selected candidate will be required to successfully pass an extensive background check through a private investigator and a polygraph examination.
To qualify for the Information Systems Specialist II classification, any combination of education and experience that would likely provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the knowledge, skills, and abilities would be:
- Experience: Two years of programming, systems, and/or Web design and development experience in a governmental or business operation.
- Education: Equivalent to graduation from college with major course work in data processing, computer science, graphic design, or a closely related field, and minor course work in business principles. Additional qualifying experience may be substituted for the required education on a year-for-year basis.
License or Certificate:* This class series may require possession of a valid California Driver's License.
*Any license, certification, or registration required for this position shall be maintained (i.e. active and in good standing) at all times during employment with Napa County. For continued employment with Napa County, you must maintain such license, certification, or registration to meet the minimum qualifications of this position.
The Recruitment Process:Online Application DeadlineBy Monday, June 23, 2025 at 5:00 pm Pacific Standard TimeApplication ScreeningTentatively the week of June 23, 2025Supplemental Question ScoringTentatively the week of June 23, 2025
Supplemental questions will be scored by subject matter experts. Only the most qualified applicants from the scoring of the supplemental questions will be invited for an Oral Panel Interview.
Oral Panel ExamTentatively the week of July 14, 2025
Establish Eligibility ListTentatively the week of July 21, 2025
Only the most qualified candidates from the oral panel exam will be placed on the eligibility list and may be considered to fill positions for up to one year.
The Human Resources Department reserves the right to change the recruitment process at any time.
Example of Duties
View the full job description, including the example of duties, for the Information Systems Specialist series below.
- https://www.governmentjobs.com/careers/napacounty/classspecs/45473.
Disaster Service Workers
Napa County employees automatically become Disaster Service Workers. This means that when Napa County experiences emergencies (earthquake, wildfire, power outage, etc.) you may be asked to pivot from your regular duties to provide critical services to those affected by the emergency (CA Govt Code § 3102).
ADA Accommodation:
Applicants requiring accommodation during the application and/or selection process pursuant to the Americans with Disabilities (ADA) Act should contact County of Napa Human Resources at (707) 253-4303.
Napa County is an Equal Opportunity Employer.
To apply, please visit https://apptrkr.com/6308036
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ABOUT THE COMPANY