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Job Description
Position Type:
Clerical/Office Support Specialist Intermediate
Date Posted:
6/18/2025
Location:
Administration Office
Closing Date:
06/25/2025
Office Support Specialist - Intermediate
Administrative Offices
40 hours/week | 52 weeks per year
Monday - Friday | 8:00 am - 4:30 pm |
Starting Wage: $18.16/hr + Benefits
Join the Duluth Public Schools team, where we work to inspire every student to achieve their potential and prepare students to lead productive, fulfilling lives.
Summary:
Duluth Public Schools is seeking an individual who under general supervision, the District Support Center (DSC) Clerical serves as a vital central hub for district-wide administrative and communication operations. This role is responsible for managing critical mail and shipping services, acting as the primary district operator, and providing essential front desk support to staff, students, and the public. The DSC Clerical also plays a key role in managing student information systems, supporting online registration, and providing diverse clerical assistance across various departments, contributing significantly to the smooth and efficient functioning of the entire district.
Minimum Qualifications:- High School diploma or equivalent and two years of previous experience in broad staff support.
- Minimum three (3) years of administrative support, customer service, or office clerical experience in a busy, multi-faceted environment, preferably within an educational setting, OR a combination of education and experience totaling (4) years.
- Principles and practices of general office administration, reception, and record-keeping.
- Customer service standards and effective communication techniques.
- Operation of multi-line phone systems and office equipment (e.g., mail machines, copiers).
- Basic understanding of budgeting and financial coding.
- Data entry procedures and information management systems.
- General knowledge of district operations and departmental functions.
Skill Requirements:- Exceptional verbal and written communication skills for diverse interactions (phone, email, in-person).
- Strong organizational and multitasking abilities to manage varied responsibilities and prioritize effectively.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and willingness to learn new district-specific software rapidly.
- Accurate data entry and attention to detail for maintaining precise records.
- Problem-solving skills to independently resolve inquiries and administrative challenges.
- Interpersonal skills to build positive relationships with staff, students, parents, and vendors.
- Ability to remain calm and effective in fast-paced or emergency situations.
Medical/Prescription Drug Plan with Health Reimbursement Arrangement- Single Coverage - District pays 100% of premium (FREE) + contributes $2,612.50 into HRA annually
- Family Coverage - District pays 75% of premium (25% employee contribution) + contributes $5,225.00 into HRA annually
- Single Coverage - District pays 100% of Basic premium (FREE)
- Family Coverage - District pays 25% of Premium
- District provides minimum of $50,000 of life insurance at no cost, employee may purchase supplemental life insurance
- District-provided at no cost to employee
- Employees may elect to contribute on a pre-tax basis to Health Flexible Spending Accounts and Dependent Care Accounts
- The District contributes 7.25% of your total salary in the Public Employees Retirement Association) pension plan.
- Employees may also elect to participate in Tax-Shelter Annuity options.
- Each bargaining unit contract defines time off provisions such as holidays, sick/personal leave, vacation, etc.
If you have any questions, please contact Human Resources at 218-336-8722 or email noncerthr@isd709.org
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ABOUT THE COMPANY
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Duluth Public Schools
Show moreDuluth, or Onigamiising in Ojibwe, is the seat of St. Louis County, the largest city in the northern two-thirds of Minnesota, and the fourth largest city in the state. It is located on the western tip of Lake Superior and its city limits encompass 67 square miles of land and nearly 50 square miles of water. It is part of the Twin Ports metropolitan statistical area which includes all of Wisconsin's Douglas County, and Minnesota's Carlton, Lake, and Saint Louis counties which boasts a population of 291,638, ranked as the 170th largest metropolitan area in the United States.
After years of building economic diversity, Duluth is growing into a robust regional economic, medical, aviation, higher education, outdoor recreation and arts center. Duluth has long been recognized as an innovative region that is supported by a wide variety of services and industries, including the largest, farthest inland freshwater port, the Port of Duluth-Superior.
The city also boasts a vibrant arts culture, home to art museums, theater, and numerous festivals throughout the year. It is the home of two colleges and a university whose local sports teams include nationally ranked and championship teams.
Duluth Public Schools offers an excellent, competitive and comprehensive benefits program, which includes medical, prescription drug, dental, life, and disability coverage. A pension plan, tax-sheltered annuities program, flexible spending accounts (FSA), health care savings plan and employee assistance program round out the district’s robust benefits program.
The district pays a significant portion of the premium for medical hospitalization, dental and prescription coverage for employees and dependents and offers Health Reimbursement Account (HRA) funding.
The district also has generous provisions for vacation, holidays, family and medical leave and other types of paid and unpaid leave. The district recently added Martin Luther King Jr. Day and Juneteenth to our list of paid holidays.
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