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Job Description
Description
The Senior Business Analyst provides advanced SAP functional expertise and acts as a liaison with Administrative Services [Payroll] and HR departments and has primary responsibility for the configuration and development of cross- departmental business systems and applications that support HR and Payroll functionality. This position provides advanced SAP functional expertise in designing and configuring business processes in SAP, provides functional subject matter expertise in areas such as HR and Payroll, introduces innovative approaches and methodologies for processes and support systems, supervises testing and offers training to City staff. This position requires solid experience with federal/state reporting requirements and there view of SAP Legal Change Packages (LCP) to determine impacts on system configuration. This position also helps troubleshoot SAP functional code and configuration related to HR and Payroll functionality defects including interfaces issues between BSI, CalPERS and SAP systems.
Preferred Qualification- SAP HCM Certification;
- SAP SuccessFactors Employee Central Certification
- Have worked in SAP SuccessFactors, SAP Fiori
IT Department : Find out more about the IT department's vision and future projects HERE.
Benefits: Fantastic benefits package, learn more by clicking HERE .
Compensation (MGMT) : Comprehensive compensation plan, to learn more click HERE. ( Download PDF reader )
Work Setting: Hybrid (onsite/remote)
Essential Duties
Essential and other important responsibilities and duties may include, but are not limited to, the following:- Manages and provides leadership and direction on SAP HR and Payroll related business application issues. Establishes and maintains positive relationships with the stakeholders.
- Troubleshoots SAP functional code and configuration defects including interfaces issues between BSI, CalPERS and SAP systems and takes the lead role in identifying application problems and finding solutions to business problems through configuration modifications.
- Has experience in developing and leading the SAP Payroll year-end support pack changes project. These activities include development of an overall project plan, budget, and schedule in conjunction with departmental and IT staff.
- Has Experience with federal/state reporting requirements and there view of SAP Legal Change Packages (LCP) to determine impacts on system configuration.
- Captures business requirements of departmental processes and works with end users and IT personnel in the management of process change.
- Develops functional specifications to help IT programmer modify existing programs or create new programs.
- Resolves SAP HR and Payroll issues, including issues with interfaces and providing guidance to users according to business requirements.
- Provides end user training and assistance for User Acceptance Testing.
- Analyzes departmental processes and makes recommendations for business process re-engineering by following SAP’s best practices.
- Researches, develops report specifications, designs and works closely with technical staff and end users to create complex data reports for the departments.
- Develops business policies.
- Performs other duties of a similar nature or level as required.
Minimum Qualifications
Bachelor's Degree in Business Administration, Computer Information Systems, Programming, Systems Analysis or related field and five years of increasingly responsible experience in payroll, business process requirements, data processing, programming, and/or HR systems analysis and project management. Payroll experience in a PERS agency is preferred.
Knowledge, Skills, and Abilities
Qualification to enter this position requires knowledge of the following:- Principles and practices of supervision;
- SAP System, database, data management, computer and information applications, system and functions;
- SAP HCM software application design (US-Payroll, Time Management, Personnel Administration, Organizational Management, Benefits, ESS/MSS, Tax Reporter, BSI, etc.) as applied to local government uses;
- Methods and techniques of systems and procedures analyses, utilization, data processing procedures and controls;
- Business processes, improvements, and methods using technological applications and solutions;
- Fundamentals of payroll processing, and related human resources practices;
- Effective written and oral communication skills;
- Technical issues related to business applications.
Qualification to enter this position requires skill in:- Monitoring, evaluating, and training employees;
- Prioritizing, coordinating, and assigning work;
- Managing complex projects;
- Reading and interpreting technical data related to business applications and data processing;
- Maintaining technical records and preparing required reports;
- Operating assigned equipment;
- Making sound decisions in a manner consistent with the essential job functions;
- Communication, interpersonal skills as applied to interaction with coworkers, supervisor, the general public, and others.
Supplemental Information
The City of Palo Alto is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
For more details visit our Careers Page, by clicking HERE.
Learn more about our Compensation Plan HERE.
Closing Date/Time: 6/27/2025 11:59 PM Pacific - SAP HCM Certification;
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ABOUT THE COMPANY
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City of Palo Alto
Show morePalo Alto is located about 35 miles south of San Francisco; and 14 miles north of San Jose. Palo Alto, known as the “Birthplace of Silicon Valley” and global center of technology and innovation, is the corporate headquarters for many world-class companies and research facilities such as VMWare, Hewlett-Packard, IDEO, Tesla, and Skype. Home to Stanford University and a top-ranked public school system, Palo Alto also features beautiful and historic residential neighborhoods, vibrant shopping and retail districts.
Palo Alto has a highly educated and culturally sophisticated citizenry that is actively engaged in making a difference both locally and globally. Unique among city organizations, Palo Alto operates a full-array of services including its own gas, electric, water, sewer, refuse and storm drainage provided at very competitive rates for its customers.
The birthplace of Silicon Valley, Palo Alto, is a community of approximately 68,000 residents and nearly 100,000 jobs. Located on the mid-Peninsula between San Francisco and San Jose, Palo Alto is recognized worldwide as a leader in cutting-edge technology, medicine, and green innovation. Many world-class businesses maintained or started offices here, including Amazon, Tesla, Hewlett Packard, Palo Alto Medical Foundation, Rivian, Lucile Packard Children’s Hospital, SAP Ariba, Houzz, Varian Medical Systems, and VMware. Numerous start-ups are also at home in Palo Alto, arguably making it the startup capital of the world.
Stanford University is foundational to the history and prestige of Palo Alto, reflected in the community’s dedication to life-long learning. Stanford’s cultural and educational offerings are integral to the vibrancy and charm of Palo Alto, while the City’s exceptional K-12 school district ranks among the top public school systems in the country. With more than 50% of adult residents holding a graduate degree or higher, Palo Alto is frequently listed as one of the most educated cities in the nation.
Home to picturesque tree-lined streets, bike lanes, and historic buildings that reflect its California heritage, Palo Alto boasts a genuine sense of community and an active citizenry with strong environmental values. Beautiful neighborhoods are complemented by vibrant commercial corridors and a bustling economy with premium shopping and dining options. Excellent health care facilities, performing arts, and diverse recreational opportunities are just some of this incredibly desirable community’s cherished amenities.
Join an Award Winning Team
Palo Alto is an award-winning City recognized nationwide as innovative and well-managed. Palo Alto is one of a small number of California cities with a AAA bond rating. Recently, Palo Alto became one of the most livable cities in the U.S. by Livability.com. It's the only city to receive the Platinum Beacon Award in sustainability best practices by California’s Institute for Local Government.
We offer a variety of career paths that relate to building and improving communities. The City has fourteen departments employing 1,000 full-time staff. Police officers, fire fighters, paramedics, and building inspectors keep us safe. Engineers and public works staff build and re-build the physical infrastructure. City planners help envision and shape future community growth. Recreation, arts and library professionals enhance community life. Utilities provides electric, gas, water, sewer and other services. Internal services departments help manage, staff, and protect the City.
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