Associate Customer Service Representative

State of Missouri
Jefferson City, Missouri United States  View Map
Posted: Jun 27, 2025
  • Salary: $34,999.68 per Year USD
  • Salary Top:34999
  • Full Time
  • Customer Service
  • Education and Training
  • Job Description

    Job Location: Truman Building - 301 West High Street, Jefferson City, MO

    Why you’ll love this position:

    Our team focuses on processing business tax returns and documents in a timely manner. We are team oriented, goal driven. We value strong communication and typing skills, as well as problem-solving experience. You will gain satisfaction from assisting Missouri's taxpayers with their business registration and processing payments.

    DUTIES PERFORMED TO SUPPORT THE DEPARTMENT’S VISION:

    This description may not include all duties, knowledge, skills, or abilities associated with this title.

    • Review applications to create Missouri Tax Identification numbers.

    • Complete data entry tasks to input tax return figures and taxpayer information.

    • Research and correct business tax returns to ensure timely processing.

    • Correspond with both internal and external customers about tax processing.

    • Assist taxpayers with filing issues and promote electronic filing options, via phone and e-mail correspondence.

    CORE COMPETENCIES NEEDED:

    • Strategic Thinking
    • Self-Motivated
    • Computer Literacy
    • Attention to Detail
    • Reliable
    • Clear Communication


    QUALIFICATIONS:

    • Possess a high school diploma or high school equivalency certificate, and

    • Six or more months of experience in clerical or general office support work

    The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .

    PLEASE DIRECT ANY QUESTIONS ABOUT THIS POSITION TO:

    The Missouri Department of Revenue Human Resources and Total Rewards office at (573) 751-1291.
  • ABOUT THE COMPANY

    • State of Missouri
    • State of Missouri

    Build the Missouri of tomorrow.

    Ensure a strong foundation today.

    Join a group of innovative team members focused on driving the State of Missouri forward. As public servants, our team members have the opportunity to produce work that is both lasting and important. This work serves to protect families, communities, and our natural resources.

     No matter where you are in your career, whether entry level or senior level, a career with the State of Missouri will challenge you to grow both personally and professionally. Though one employer, there is no shortage of exciting opportunities as there are many career paths you may take within the State. If you are searching for a job that transforms lives, including your own, a career with the State of Missouri is the perfect fit!

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Apply Now Please mention you found this employment opportunity on the CareersInGovernment.com Job Board.
Please mention you found this employment opportunity on the CareersInGovernment.com Job Board.