Senior City Manager Analyst

Definition

The City of Milpitas is home to family-centered communities that embrace cultural diversity, quality schooling, and conveniently located neighborhood parks and shopping centers. Milpitas has an ethnically diverse array of retail and restaurants, and major regional retail destinations that attract shoppers from beyond the city. With over 40,800 jobs and 39,600 employed residents, Milpitas is a jobs rich community and is often called the “Crossroads of Silicon Valley”. Once a small agricultural town and later a stopover point for travelers between Oakland and San Jose, Milpitas has blossomed into one of the world’s premier computer and semiconductor producers. To learn more, visit This Is Milpitas.

The City of Milpitas is recruiting for a Senior City Manager Analyst to support our City Manager's Office. The ideal candidate is a highly motivated and detail-oriented professional with strong analytical, administrative, and communication skills. They will demonstrate a high level of integrity, political acumen, sound judgment, and the ability to manage complex and confidential assignments in support of the City Manager's Office.

This candidate thrives in a dynamic, fast-paced environment and excels at managing multiple priorities with accuracy and confidentiality. This candidate excels in conducting operational reviews, preparing policy and program analyses, and delivering clear, actionable recommendations. They are skilled at building collaborative relationships across departments and with external stakeholders, and are comfortable representing the City in a professional manner.

In addition to supporting the City Manager, Assistant City Manager and City Council, the Senior City Manager Analyst will provide analytical support for major initiatives focused on organizational and fiscal sustainability.

The Senior City Manager Analyst is technologically proficient and data-driven and uses spreadsheets, databases, and reporting tools to support informed decision-making. They are adaptable, solutions-focused, and committed to excellence in public service. They are a skilled communicator and capable of preparing concise, well-reasoned reports, including staff reports for City Council agendas. Supervisory or lead experience, and knowledge of municipal operations, are highly desirable.

DISTINGUISHING CHARATERISTICS

This is a professional staff position responsible for assembling, analyzing and interpreting data and preparing correspondence and reports with recommendations to management on varied, difficult and complex issues with a certain level of expertise in the assigned area. Assignments are usually received in the form of general statements of the problem, and the incumbent is expected to be able to work independently and complete all necessary work to derive formally recommended solutions. Incumbents in this position will have considerable independence in making judgment related to their assignments and must handle situations with great sensitivity, tact and diplomacy. This position differs from the Management Analyst position in that an incumbent in this classification reports to the City Manager or designee and is responsible for extremely complex and sensitive staff support to the City Manager’s Office. An incumbent may supervise analysts and/or support staff as assigned.

The Senior City Manager Analyst is an Unrepresented Executive Staff position and is afforded the benefits as indicated in the Benefits tab of this announcement. This position is classified as exempt from the overtime provisions of the Fair Labor Standards Act. For the full job description, please visit: Senior City Manager Analyst

Examples of Duties

Duties may include, but are not limited to, the following:

• Support the City Manager in coordination with the Mayor and City Councilmembers;
• Maintain extreme confidentiality in various aspects of daily work;
• Perform management and operation reviews of organizations, both public, private and non-profit, departments, programs, functions, and systems;
• Review and analyze policies and procedures to determine & recommend efficiency and effectiveness, both financially and operationally;
• Collaboratively work with representatives of other departments or organizations in conducting studies and be able to apply comparative and best practices data to benchmark activities;
• Conduct statistical analyses and apply information technology applications, spreadsheets and databases, to analyze and evaluate data within specific subject matter areas including the Police Department and other specialized departments;
• Propose reasonable conclusions, effective solutions and potential options;
• Recommend modifications to existing policy, procedures and/or processes;
• Write complete, concise reports designed to effect improvements and/or implement solutions, including City Council Agenda Staff Reports;
• Present report contents and provides constructive feedback to departments, organizations and functions impacted by the report;
• Investigate, research and respond to assigned complaints, issues or concerns raised by the public or employees, and propose responses and/or resolutions for review and acceptance by City Manager or senior management;
• Perform monitoring, review and analysis of procedures, plans, processes, guidelines, and instructions to ensure compliance with departmental policies;
• Establish, coordinate and monitor the administration of and follow-up on training opportunities, both in-house and external, contractor agreements and equipment and real property leases;
• Serve as staff liaison, as assigned, to City Commissions and/or committees;
• Maintain, as directed, relations with governmental jurisdictions, organizations, associations and other external groups, making personal appearances as necessary;
• Coordinate the review and analysis of State and Federal legislation;
• Assist in the preparation, submittal and administration of the annual department budget;
• Supervise or act as lead employee to staff involved in any of the assignments; and
• Perform other work as assigned.

Typical Qualifications

Knowledge of :

• Area of assignment, including working in concurrent support of elected and appointed officials;
• Major principles, practices, methods and techniques of administration relating to at least one of the following: general management, policy development, budgeting, human resources, or financial;
• Principles and techniques of narrative report writing;
• Analysis of statistical data;
• Project and workload planning, including the executive level systems required to track work, inquiries, and other matters citywide; and
• Environmental and office safety practices, procedures and standards, e.g. OSHA,
• Federal, State and local rules and regulations.

Ability to :

• Organize, analyze and evaluate tangible and intangible data soundly and impersonally;
• Make recommendations on difficult issues;
• Conduct independent, original research based on sound analysis and leading to appropriate recommendations to resolve specific issues, complaints or problems involving individuals or organizational units;
• Present statistical and narrative reports or correspondence including recommendations clearly, concisely, logically, accurately and convincingly in oral and written form;
• Speak effectively before groups;
• Establish and maintain tactful and constructive relationships by collaborating with City employees including elected and senior officials and managers, the general public, and other governmental representatives;
• Work effectively and coordinate multiple projects and complex tasks simultaneously in time-sensitive situations and meet deadlines;
• Understand, interpret, and apply rules, standards, or procedures and persuade others to accept or adopt recommendations;
• Formulate reasonable and effective conclusions;
• Conduct thorough investigations, determine methodologies and obtain basic data necessary to evaluate solutions to complex problems and issues with multiple variables;
• Train, supervise, or evaluate assigned staff and their work.

EDUCATION AND EXPERIENCE
Any combination of experience and education that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

Education :
Bachelor's degree from an accredited university.

Experience :
Five (5) years of administrative, management or analytical experience in organizational administration, policy development, analysis, and/or operational support duties for a public sector agency.

LICENSE OR CERTIFICATE

• Possession and maintenance of a valid California Driver’s License is required.
• Related work certifications are highly desirable.

Essential duties require the following physical abilities and work environment.
Ability to work in a standard office environment; able to travel to various locations within and outside the City of Milpitas. Incumbents in this position are required to file a Conflict of Interest Statement upon assuming office, annually, and upon leaving office.

Supplemental Information

SUPERVISION RECEIVED AND EXERCISED
Receives general supervision from the City Manager, Assistant City Manager, or designee. May exercise supervision over assigned staff or act as a lead to those assigned to a task, program or project

SELECTION PROCESS
The selection process will consist of an evaluation of the applicant's training and experience based on the application, resume, cover letter and responses to the Supplemental Questionnaire. Only the candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews. To submit a complete application e nsure that your resume and cover letter are attached to your application for consideration.

Please note : The examination process (including dates) may be changed as deemed necessary by the Human Resource Department. Meeting the minimum requirements listed in this job description does not guarantee advancement in subsequent phases of the selection process.

In compliance with the Americans with Disabilities Act, the City of Milpitas will provide reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the Human Resources Department.

The City of Milpitas is an Equal Opportunity Employer.

RETIREMENT
Membership in CalPERS (2% at 60 or 2% at 62 with three year average salary). City of Milpitas employees do not participate in Social Security, but do contribute to Medicare.

MEDICAL INSURANCE
Choice of CalPERS Medical Plans. City pays coverage up to the Kaiser rate (currently $2,228.36/mo. for family). Employees who waive health coverage are eligible to receive $250 per month in lieu of medical plan coverage with proof of other coverage.

RETIREE MEDICAL
Employees are eligible upon CalPERS retirement from the City to receive up to 100% retiree medical coverage (currently based on the Kaiser health rate), based on years of service.

DENTAL & VISION
City provides full family coverage for dental and vision at no cost to the employee.

LIFE INSURANCE
City provides $50,000 term policy. Supplemental employee-paid life insurance is available up to $500,000, based on carrier acceptance.

DISABILITY INSURANCE
City provides a Short-Term Disability plan similar to State Disability Insurance (SDI) coverage. Employees do not participate in SDI. Long-Term Disability coverage of 60% of base salary up to $1,500 per month is available after a 60-day waiting period. Additional buy-up options for LTD are available.

DEFERRED COMPENSATION
City contributes $75 per month on the employee's behalf.

VACATION
Employees earn 16-36 days of vacation based on years of service.

MANAGEMENT LEAVE
Employees earn 5 hours of Management Incentive Paid (MIP) Leave for each full pay period worked.

HOLIDAYS
Employees receive 12 paid holidays and one (1) floating holiday per year.

SICK LEAVE
Employees earn 12 days annually.

TUITION REIMBURSEMENT
Employees are eligible to receive up to $3,000 per fiscal year in tuition reimbursement.

FITNESS PROGRAM
Employees are offered free access to City-sponsored sports and fitness programs.

The City also offers a flexible spending benefits plan, employee assistance program, and other voluntary insurance. Contact Human Resources (HR) at 408-586-3090 or visit https://www.milpitas.gov/245/Benefits for more information on employee benefits.

Closing Date/Time: 7/21/2025 11:59 PM Pacific

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• City of Milpitas

• 408-586-3090

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