Business Tax Representative I (T)

The Position

The City of Riverside, Finance Department, is accepting applications for the position of Business Tax Representative I to fill one (1) vacancy in the Business Tax Division. The eligibility list established may be used to fill the current and/or upcoming vacancies within this classification for up to six (6) months.

The Business Tax Representative I coordinates and participates in the administration and collection of business tax, transient occupancy tax, and other business-related activities within the City.

Work Performed

Typical duties may include, but are not limited to, the following:

• Serve as a counter and telephone representative; accept business tax applications, process business tax payments, and answer telephone inquiries.
• Balance payments and cash on a daily and monthly end basis to verify accuracy of work processed.
• Implement policies and procedures to ensure collection of all City business tax, transient occupancy tax, bingo applications, vendor permits, and bicycle licenses.
• Manage daily cash transactions, including accepting payments, issuing receipts, and maintaining accurate records.
• Establish new business accounts and perform all tasks associated; calculate, determine, and collect fees and penalties.
• Assist in the examination of business tax renewals to see if they are incomplete or inaccurate and provide follow up with business owners to obtain correct information.
• Perform a wide variety of clerical duties including typing, filing, record verification; sort, code and file correspondence, process returned check letters, and order forms and supplies.
• Process all new and existing renewals for accuracy and interpret existing code sections applicable to situation.
• Participate in the preparation of monthly renewal notices, processing and auditing payments and issuing final certificate.
• Participate in audits of business records to ensure proper tax payment.
• Assist and provide support in the administrative and enforcement activity relating to transient occupancy tax.
• Collect delinquent accounts by telephone, as required; open and distribute mail and perform general office management tasks.
• Perform other duties as assigned.

Qualifications

Education & Experience:

High School graduation or satisfactory equivalent (GED) AND o ne (1) year of experience in customer service, cashiering, cash handling and/or coordinating and participating in the administration and collection of business tax and transient occupancy tax

OR

An associate's degree, AND (6) months of experience in customer service, cashiering, cash handling and/or coordinating and participating in the administration and collection of business tax and transient occupancy tax

Highly Desired Qualification:

• Bank teller or r etail cashiering experience.

Selection Process

DOCUMENTS REQUIRED AT THE TIME OF APPLICATION:
1) Completed Employment Application
2) Completed Supplemental Questionnaire

FOR GENERAL INFORMATION ON COMPLETING YOUR ON-LINE APPLICATION, CLICK HERE: ( Application Guide).

The selection process will begin with an employment application package screening, with the best qualified candidates being invited to participate further in the assessment process. This process may include any combination of written, performance, and oral assessments to evaluate job-related education, experience, knowledge, skills, and abilities. Those who successfully complete the selection process will be placed on the eligibility list for this classification.

IMPORTANT INFORMATION ON SCHEDULING ASSESSMENTS:

If you are selected to move forward in the assessment process, you may be required to self-schedule your appointment. You will be notified via email of your status and provided with self-scheduling instructions. Please check your email regularly following the closing date of this recruitment.

Positions that require, or may require, a California Commercial Driver’s License are considered Safety Sensitive and are monitored by the U.S. Department of Transportation. Any candidate being considered for a Safety Sensitive position must submit authorization forms to the City immediately upon request to begin the pre-employment process.

It is the responsibility of candidates with a disability requiring accommodation in the assessment process to contact the Human Resources Department in writing to request such accommodation prior to the closing date of this recruitment.

Appointment may be subject to the successful completion of a pre-employment background investigation, drug screen, and/or medical/ physical examination .

NOTE : The City reserves the right to modify selection devices and test instruments in accordance with accepted legal, ethical, and professional standards. Candidates may reapply when there is a posting to establish an eligibility list.

EDUCATIONAL REQUIREMENTS:

Proof of education listed in your application will be requested at the time of conditional offer. Acceptable documentation consists of transcripts or degree, if applicable, by the accredited U.S. college or university.

Education obtained outside the United States (US) require one of the following options:
An equivalency statement from an evaluation company certified by the National Association of Credential Evaluation Services (NACES) at http://www.naces.org/members.html or the Association of International Credential Evaluators Inc. (AICE) at http://aice-eval.org/members/ . An advanced-level degree from an accredited US college or university.

All applicants will be notified via e-mail or telephone of their application status and the assessment dates/times/locations after the closing date of this announcement.

THE PROVISIONS OF THIS JOB ANNOUNCEMENT DO NOT CONSTITUTE AN EXPRESSED OR IMPLIED CONTRACT.

Service Employees International Union (SEIU) - General Unit

The City offers an attractive benefits package, the central provisions of which are as follows:

• Retirement for Classic Members - For employees hired after 1/1/2013 who are CLASSIC MEMBERS of California Public Employees' Retirement System (CalPERS) or a reciprocal agency as of 12/31/12 and have not been separated from service from such agency for six months or more, the retirement benefit shall be 2.7 % @ age 55; 3-year final compensation. The required employee contribution is 8%. The City does not participate in Social Security; thus, employees do not bear this additional 6.2% expense.
• Retirement for New Members - For employees hired 1/1/2013 or later and who ARE NOT a member of the California Public Employees' Retirement System (CalPERS) or a reciprocal agency as of 12/31/12, or those who have been separated from a public agency which contracts with CalPERS or a reciprocal agency for six months or more, the retirement benefit shall be 2% at age 62; 3 year final compensation. The required employee contribution is 50% of the normal cost and is subject to change per CalPERS every fiscal year. The City does not participate in Social Security; thus, employees do not bear this additional 6.2% expense.
• Health Insurance - The City offers six health insurance plans and contributes up to $1,537 per month for HMO plans (family coverage).
• Dental Insurance - The City provides three dental insurance plans and contributes up to $45 per month.
• Vision Insurance - The City provides vision coverage through Vision Service Plan (VSP) for employees and their dependents that are enrolled in medical coverage.
• Life Insurance - The City provides and pays for term life insurance equal to $100,000. Additional Life Insurance is available and voluntary for employees and eligible dependents (up to $300k).
• Deferred Compensation - The City contributes $25 a month with a minimum employee contribution of $12.50 per check. Participation in the deferred compensation plan is optional.
• Leave Benefits - Includes vacation leave, sick leave, bereavement leave, and holiday benefits. Please refer to the SEIU MOU for specific details.
• Flexible Spending Account - The City offers a Health Care and Dependent Care Flexible Spending Plan for optional participation.
• State Disability Insurance - Automatic coverage administered by the Employee Development Department (EDD) of the State of California
• Vacation Accrual - 0-4 yrs. = 80hrs, 5-9 yrs. = 120hrs, 10+ yrs. = 160 hrs.

• For other special compensation, refer to the SEIU MOU .

For additional benefits information, please visit the following website: https://www.riversideca.gov/human/employee-hub/benefits/about-1

For part-time, benefitted positions the insurance and other benefits (leave accruals, holidays, etc.) are pro-rated based on ½ or ¾ time status.

Closing Date/Time: 7/13/2025 11:59 PM Pacific

• 

• City of Riverside

• 951-826-2392

Show more