What You'll Be Doing

The Benefits Analyst is a vital part of Wake County’s mission to create a thriving, supportive work environment where employees are empowered to prioritize their health and well-being. This position plays a key role in managing and delivering comprehensive benefits, wellness, and leave programs that positively impact our workforce. As a member of the Benefits team, you will engage with employees, answer their questions, and guide them through a variety of benefits and wellness options, ensuring they have the resources to make informed decisions.

In this role, you’ll have the opportunity to:

• Provide expert guidance on benefits, wellness programs, and leave policies, helping employees navigate their options and make the best decisions for their personal needs
• Administer and manage leave programs, including FMLA, parental leave, military leave, and shared leave, ensuring compliance and smooth operations
• Drive wellness initiatives by planning, coordinating, and promoting wellness activities such as seminars, fitness challenges, and mental health programs
• Analyze and report on program data, tracking trends and offering insights to enhance our benefits and wellness programs for the future
• Collaborate with cross-functional teams to ensure seamless administration of benefits and leave programs, always with a focus on customer service and improving processes

If you're a proactive problem solver with a passion for supporting others and a knack for managing complex benefits systems, you’ll find success and satisfaction in this role.

About Our Team

Wake County's Human Resources Department collaborates closely with county leadership to deliver innovative, results-oriented and customer-driven HR programs and services. With 72 dedicated employees, we manage a range of services including Benefits and Employee Wellness, Recruitment, Rewards and Recognition, Employee Relations, Training and more. The Human Resources Department is consistently recognized for excellence in wellness and talent management. By continually seeking and implementing innovative approaches that are widely recognized as industry models, we've positioned Wake County as a national leader, earning accolades such as the Healthiest Employer Hall of Fame and Agency Award for Excellence. Explore our competitive benefits package, including 5% 401k contribution and free Employee Health Center access, on our Benefits page. Join us in shaping Wake County's future.

The Basics (Required Education and Experience)

• Bachelor's degree in Human Resources Management, Public Administration, Business Administration or related field
• Two years of experience in human resources administration
• Equivalent education and experience are accepted

• Please include ALL prior work experience on your application and resume.

Beyond the Basics (Preferred Education and Experience)

• Two years experience administering benefits, wellness, and leave programs

How Will We Know You're 'The One'?

• Clear Communication: Ability to explain complex benefits information in simple, understandable terms
• Customer Service Focus: Demonstrates patience, compassion, and responsiveness in supporting employees
• Detail-Oriented: Strong attention to accuracy when managing benefits and leave data
• Adaptable: Comfortable with change and flexible in adjusting to shifting priorities
• Problem Solver: Proactively identifies and implements improvements to processes
• Tech-Savvy: Proficient with HR software and tools to manage data and communicate efficiently
• Team Player: Works collaboratively within a team to achieve common goals

About This Position

Location: WCOB Raleigh, NC

Employment Type: Regular

Work Schedule: Mon - Fri 8:30am - 5:15pm

Hiring Range: 26.91 - 36.33

Market Range: 26.91 - 45.75

Please include ALL prior work experience on your application and resume.

Posting Closing Date: 7:00 pm on 7/13/2025

What Makes Wake Great

Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package.

Equal Opportunity Statement

Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

Background Check Statement

Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer.

Emergency Service Worker Statement

In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.

• 

• Wake County Government

Show more