Quality Assurance/Quality Improvement - Senior Social Services Specialist (CSSP)

Location: Base is negotiable within the state of Missouri.

The current rate for this position is $60,289.73 . I ndividual(s) selected for this position may receive a higher rate based on a pay differential (e.g., shift, or time-of-service pay).

Why you’ll love this position:

Are you passionate about helping people? Do you love working with children and families? Do you enjoy assisting people in difficult circumstances? The Department of Social Services - Children’s Division cares for at-risk children and families by providing family preservation and reunification services, investigating allegations of abuse and neglect, and conducting foster care and adoption case management. If you want to be part of a great team working to make a difference, please come join us!

What you’ll do:

Coordinates the evaluation and assessment of internal systems, procedures, practices, and outcomes; examines input from staff, and relationships and interactions between Children’s Division and stakeholders. Oversees the identification of programs’ needs, goals, available resources, challenges, strengths, and deficiencies to achieve improved delivery of services; participates in the development of recommendations and/or action plans detailing corrective actions, alternatives, and/or strategies. Monitors programs and services to ensure continued effectiveness and efficiency, achieved objective, and maintained changes. Consults with community groups and individuals regarding quality assurance and improvement programs. Provides training, technical assistance, and consultation for Children’s Service Workers and/or Supervisors on various topics as assigned in geographic region; serves as a resource for staff. Consults with all levels of divisional staff regarding quality assurance activities.

All you need for success:

Desired Skills:

• Comprehensive knowledge of principles, practices, theories, and techniques of counseling and social service work used with families, children, parents, and individuals involved with adoption and foster care.

• Compr ehensive knowledge of child welfare principles, methods, and current trends of social casework as applied in evaluation of services and treatment of clients.

• Comprehensive knowledge of court procedures and laws pertaining to the rights of families and children.

• Ability to develop, coordinate, implement, and review quality assurance/improvement programs for specialized child welfare services.

• Ability to work effectively with staff, agency clients, professionals, and the general public.

Special Requirements:

• Must be able to legally operate a motor vehicle in the performance of assigned duties upon the date of hire and throughout employment.

Qualifications:

High School Diploma or High School Equivalent and Nine or more years of professional experience with a public or private agency in the delivery of protective services, including casework/case management in: investigation of abuse or neglect; coordination of foster care, adoptions, and family centered services; treatment/rehabilitation; and/or providing in-home family crisis intervention services, and possession of a valid vehicle operator’s license.

OR

One or more years of experience as a Social Services Specialist (III) or Senior Social Services Specialist with the Missouri Uniform Classification and Pay System.

OR

Three or more years of experience as an Associate Social Services Specialist and/or Social Services Specialist (II) with the Missouri Uniform Classification and Pay System.

OR

A Bachelor’s degree from an accredited college or university preferably a degree in Social Work or comparable human services field (Substitutions allowed); and,

Five or more years of professional experience with a public or private agency in the delivery of protective services, including casework/case management in: investigation of abuse or neglect; coordination of foster care, adoptions, and family centered services; treatment/rehabilitation; and/or providing in-home family crisis intervention services, and possession of a valid vehicle operator’s license.

(A combination of earned credit hours from an accredited college or university in the preferred fields such as social work, family and child development, special education, psychology, sociology, or related behavioral sciences and experience described may substitute for the stated qualifications. 30 credit hours are equivalent to 1 year of experience. Professional experience as described must be of a substantial period of time (over 50% of time)).

More reasons to love this position:

The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .

If you experience an accessibility issue while applying at mocareers.mo.gov, please contact:

Courtney Hall at 573-526-0416 or Courtney.A.Hall@dss.mo.gov

If you have questions about this position please contact: CD-HR@dss.mo.gov

The State of Missouri is an equal opportunity employer.

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• State of Missouri

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