The Family Support Division is seeking a candidate to fill a Benefit Program Associate position within the Child Support Outreach Program. The base for this position will be in the Cole County/Jefferson City Child Support Office located at 615 Howerton Crt, Jefferson City, MO.
Responsibilities include, but are not limited to:
- Assist the needs of customers and clients who visit the office, or contact the office by phone
with questions about program material - Assist applicants when applying for benefit program; make referrals to programs according to
the needs of clients and customers - Mail out agency program material to clients, customers, internal program staff, and outside
agency partners - Conduct and participate in outreach activities to promote agency programs and develop
contacts with local resource providers - Provide case management activities to clients who have significant barriers to employment
- Screen and review client employment backgrounds in order to make appropriate referrals to
potential employers
In order to qualify for this role, you must hold a High School diploma or equivalent and 1-3 years of relevant experience
Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant.
Individual(s) selected for this position may receive a higher rate based on a pay differential (e.g. shift, or time-of-service pay). Recruitment Area: Accepting applications from all qualified applicants.
The State of Missouri is an equal opportunity employer. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .
FSD.Personnel@dss.mo.gov