Office Support Coordinator (Administrative Support Coordinator I), Palm Desert Campus

Job Summary:

Performs a full range of routine administrative and clerical support duties related to cash handling, cashiering, student accounts, and student records. Provides support with procurement processes, purchase requisitions, accounts payable, and general accounting functions. Assists with front office operations and serves as a point of contact for daily administrative needs.

Responsibilities:

Procurement Services:
• Coordinate the purchasing and payment processing of requisitions, ensuring all supporting documentation is prepared and submitted to support the issuance of the purchase order.
• Maintain record of all active requisitions, purchase orders, and invoices. Performs collaboratively with the budget analyst to resolve any outstanding issues for the Palm Desert campus budget office.
• Process software approvals (security review forms), Independent Contractor Requests (ICRs), and unauthorized purchase requests (UPEC forms) in compliance with established procedures.
• Reconcile all pending invoices related to purchase orders to ensure payment approvals are completed and submitted to Accounts Payable in accordance with the terms of the purchase order.
• Provide one-on-one training of best practices for new users.
• Works with vendors and contractors to address outstanding balances due, non-payment and non-performance issues.
• Collaborates with the San Bernardino Procurement Office and Accounts Payable as it relates to requisitions, purchase orders, and payments.
• Make payment inquires when necessary.
• Assist the operations contact and Procurement Office in obtaining competitive quotes or bids and in collaborating the renewal or creation of annual requisitions.
• Verify accuracy for all hospitality expense requests and payment.
• Order general office supplies through Staples Advantage or other campus approved systems such as CSU Buy, and submit routine requests for new or replacement name badges and business cards for Palm Desert staff in accordance with established procedures.

Customer Service:
• Share responsibility for customer service liaison duties at the Palm Desert Campus (PDC), delivering routine support and assisting with general inquiries.
• Use reasoning and judgment to provide high-quality customer service in person and by phone to CSU staff, faculty, students, guests, and the public-at-large.
• Distribute and track student, staff, and faculty checks.
• Print copies of unofficial transcripts for students.
• Maintain an organized and orderly front office and reception area.

Cashiering:
• Comply with CSUSB cash handling procedures; handle cash and cash equivalents, process payments and prepare deposits.
• Update courier log if applicable. Coordinate courier service.
• Provide students with account information (Student Financial Services)
• Process student tuition payments.

Timekeeper:
• Review employee balances and send absences back for correction as needed. Ensure approvals are completed by the Validator by payroll deadlines and run audit absence reports.
• Run and complete student listings to ensure student timesheets are paid on time.
• Create and distribute daily attendance list for campus

Parking:
• Assist in collecting required paperwork and supporting documentation for defensive driving, and distribute defensive driving cards to PDC employees.
• Schedule courier between Parking Services and PDC as needed.
• Prepare Parking Services kiosk deposits.

Other Classification-Related Duties as assigned

Minimum Qualifications: Required Education and Experience:

High School diploma or its equivalent AND three years of progressively responsible experience in general office clerical or secretarial work or the equivalent.

Required Knowledge, Skills, and Abilities:

Experience to be fully functional in all technical aspects of work assignments.
Thorough, detailed knowledge of applicable university infrastructure, policies, and procedures.
Thorough knowledge of English grammar, punctuation, and spelling.
Thorough knowledge of office systems and ability to use a broader range of technology, systems, and packages.
Ability to independently handle multiple work unit priorities and projects.
Ability to apply independently a wide variety of policies and procedures where specific guidelines may not exist.
Working knowledge of budget policies and procedures.
Ability to perform standard business math, such as calculate ratios and percentages, track financial data, and make simple projections.
Ability to draft and compose correspondence and standard reports.
Ability to handle effectively a broader range of interpersonal contacts, including those at a higher level and those sensitive in nature.

Preferred Qualifications:

General accounting, cash handling experience, and Peoplesoft.

Compensation and Benefits:

Anticipated Hiring Range: minimum $3,864 - maximum $4,048 monthly.

Classification Salary Range: minimum $3,864 - maximum $6,072 monthly.

The salary offered will take into account internal equity and experience among other factors.

The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here .

Position Information:

Full-time/Non-Exempt/Probationary

Academic year schedule: Monday through Friday (8:00 am - 5:00 pm), some evenings/weekends.

Summer schedule: Monday through Thursday (7:00 am - 5:30 pm), some evenings/weekends.

The application deadline is: Sunday, August 10, 2025.

As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

California State University, San Bernardino is not a sponsoring agency for staff or management positions (i.e. H1-B Visas).

Conditions of Employment

Background Check

Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

I-9

CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents .

Statement of Commitment to Diversity

In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination.

California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit https://www.csusb.edu/human-resources/diversity-inclusion

Closing Statement:

Reasonable Accommodation

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at benefits@csusb.edu.

Smoking

CSUSB is a smoke and tobacco-free campus. See policy at https://calstate.policystat.com/policy/6591951/latest/ .

Clery Act

In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: https://www.csusb.edu/clery-act

Advertised: Jul 26 2025 Pacific Daylight Time
Applications close: Aug 10 2025 Pacific Daylight Time

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• California State University, San Bernardino (CSUSB)

• (909) 537-4388

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