ADMINISTRATIVE SPECIALIST (Citywide Employee Accommodations Coord. and Citywide Grievance Coord.)

POSITION OVERVIEW

Applications accepted from: ALL PERSONS INTERESTED
Division: Civil Service & EEO Division
Job Classification: Administrative Specialist (Citywide Employee Accommodations Coordinator and Citywide Grievance Coordinator)
Reporting Location: 611 Walker Street *Subject to Change
Workdays & Hours: MONDAY - FRIDAY 8:00 AM - 5:00 PM* *Subject to Change

DESCRIPTION OF DUTIES/ESSENTIAL FUNCTIONS
The Human Resources Department is seeking an energetic, self-motivated individual who will perform a variety of professional responsibilities in a specialized human resources area within the department, which will include the Citywide Employee Accommodations Coordinator and Citywide Grievance Coordinator responsibilities.

Citywide Employee Accommodations Coordinator
The Citywide Accommodation Coordinator is responsible for providing expert advice, guidance, and consultation to department-level Accommodation Coordinators to ensure effective and legally compliant management of reasonable accommodation requests. This position ensures alignment with the Americans with Disabilities Act (ADA), Pregnant Workers Fairness Act (PWFA), Pregnancy Discrimination Act (PDA), Title VII, and other applicable federal, state, and local regulations. The coordinator fosters an inclusive and supportive work environment through training, facilitation of the interactive process, and cross-departmental collaboration.

Key Responsibilities
•Providing guidance to Accommodation Coordinators to facilitate and support the interactive process for disability, pregnancy, and religious accommodation requests across departments.
•Communicating with employees, job applicants, supervisors, healthcare providers, and legal stakeholders, as needed, to facilitate timely and appropriate accommodations
•Receiving, reviewing, and evaluating accommodation requests and supporting documentation, as needed, to determine eligibility and appropriate accommodations.
•Maintaining confidential documentation of accommodation cases and resolutions.
•Delivering in-person and/or virtual training and provide guidance to managers, supervisors, and department Accommodation Coordinators on legal requirements and internal procedures.
•Monitoring compliance with ADA, Title VII, PWFA, FMLA, and related legislation and City policies.
•Collaborating with HR team members, Legal, Departments and/or Divisions heads, and Safety teams to resolve complex accommodation issues.
•Participating in audits, reporting, and continuous improvement initiatives related to accommodation and accessibility.
•Recommending and helping implement policy and procedure updates to reflect legal changes and best practices in workplace accessibility.
•Performing other administrative tasks as assigned by division leadership.

Citywide Grievance Coordinator
The Citywide Grievance Coordinator is responsible for managing and coordinating the grievance process, ensuring that all complaints are investigated and resolved in a timely, fair, and compliant manner. This role supports organizational accountability, employee rights, and adherence to applicable labor laws, union agreements, and internal policies.

Key Responsibilities
•Providing guidance and support to departments’ grievance coordinator.
•Receiving, documenting, and tracking all formal grievances or complaints.
•Coordinating responses and resolutions in collaboration with HR partners, legal counsel, union representatives, and departmental leadership.
•Maintaining accurate and confidential grievance records.
•Ensuring grievance procedures comply with local, state, and federal laws, as well as internal policies and collective bargaining agreements.
•Preparing summary reports and analysis on grievance trends and outcomes.
•Providing training and guidance to supervisors and employees on grievance procedures and conflict resolution.
•Serving as liaison between employees, union officials, and management as appropriate.
•Performing other administrative tasks as assigned by division leadership.

WORKING CONDITIONS
The position is physically comfortable; the individual has discretion about walking, standing, etc.

MINIMUM REQUIREMENTS

EDUCATION REQUIREMENTS
Requires a Bachelor's degree in Business Administration, Liberal Arts or a related field.

EXPERIENCE REQUIREMENTS
Three years of administrative experience are required. Professional administrative experience may be substituted for the above education requirement on a year-for-year basis.

LICENSE REQUIREMENTS
None

PREFERENCES

Experience with working with judges, attorneys, paralegals, legal assistance, etc.
Experience with scheduling court pleadings, mediations, or arbitrations and recordkeeping Excellent written & verbal communication skills
Strong attention to detail
Excellent problem-solving and analytical skills
Possess strong organizational, time and project management skills to meet multiple priorities and deadlines Adapts well to a changing environment
Ability to research and troubleshoot on their own Natural forward thinker
Strong Microsoft Office
**Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary For competent discharge of the duties involved in the position applied For, such persons are among the most qualified candidates For the position, and all other Factors in accordance with Executive Order 1-6.**

GENERAL INFORMATION

SELECTION / SKILLS TESTS REOUIRED
Department may administer skills assessment test

SAFETY IMPACT POSITION: No

If yes, this position is subject to random drug testing and if candidate is promoted into this position, he/she must pass an assigned drug test.

SALARY INFORMATION
Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification.

The salary range is pay grade: 20

APPLICATION PROCEDURES
Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during posting opening and closing dates shown.

Applications must be submitted online at: www.houstontx.gov .

To view your detailed application status, please log-in to your online profile by
visiting: http ://agency.governmentjobs.com/houston/default.cfm or call (832)393-7238.

All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information.

Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process.

If you need special services or accommodations, call (832)393-7238. If you need login assistance or technical support call 855-524-5627

EOE Equal Opportunity Employer
The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy

The city offers a competitive benefits program, including competitively priced health coverage and a defined contribution pension plan. Benefits include:

• Medical
• Dental
• Vision
• Wellness
• Supplemental Insurance
• Life insurance
• Long-term disability
• Retirement pension
• 457 deferred compensation plan
• Employee Assistance Program
• 10 days of vacation each year
• 11 city holidays, plus one floating holiday
• Compensable Sick Leave
• Personal Leave
• Flexible schedules
• Hybrid-Telework for eligible positions
• Professional development opportunities
• Transportation/parking plan
• Section 125 pretax deductions
• Dependent Care Reimbursement Plan
• Paid Prenatal, Parental and Infant Wellness Leaves
• Healthcare Flexible Spending Account

For plan details, visit http://www.houstontx.gov/hr/benefits.html

Closing Date/Time: 8/11/2025 11:59 PM Central

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• Houston Airport System

• 2812331839

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