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Job Description
POSITION OVERVIEW
Applications accepted from: All Persons Interested
Division/Section: HPW/Office of Emergency Management
Reporting Location: 5320 North Shepherd Drive
Workdays & Hours: Monday - Friday, 7:00 am - 4:00 pm, Weekends as Needed*
*Subject to change.
ABOUT US
The City of Houston Office of Emergency Management is committed to safeguarding the Houston community against all hazards and threats through coordinated planning and response with a trusted, compassionate, and diverse team focused on people, professionalism, preparedness, and partnerships.
DESCRIPTION OF DUTIES/ESSENTIAL FUNCTIONS
The Senior Staff Analyst, under the direction of the Deputy Director, will function as Communications liaison to facilitate the efficient operations of the Office of Emergency Management.
The Senior Staff Analyst engages with internal and external stakeholders during the prevention, preparedness, response, recovery and/or mitigation of intentional and unintentional crisis, disasters, other humanitarian emergencies, or hazards, natural and man-made/technological (chemical, biological, radiological, nuclear, high explosives) events. This position oversees the Office of Emergency Management's communication and media presences through online and traditional media outlets to promote safety programs and services by working to create a trusted source of information and public awareness and public education of the emergency management program throughout the City of Houston.
The Senior Staff Analyst will be responsible for but not limited to the following:- Leads all aspects related to crisis communications, internal communications, programmatic communications strategy and narrative development, and brand management
- Handles highly confidential information.
- Negotiates solutions for problems of high complexity as needed
- Participates in special projects as assigned by the Deputy Director or designee and acts as a liaison with external organizations and other department offices
- Conducts outreach events, including presentations
- Responsible to maintain Houstonoem.org website, social media accounts, media inquiries, interviews, press conferences, and other media related items for Houston Office of Emergency Management
- Conducts on camera media interviews and manages media relations
- Leads citywide Joint Information Center (JIC) during citywide events
- Familiar with National Incident Management System, Incident Command System
CORE VALUES
Respect - we listen and care- Lead a team of diverse skill sets with a focus on team building communication and alignment of goals to achieve organizational efficiencies.
- Meet with team members and stakeholders to understand issues and explain the scope of work, policies, programs, objectives, and/or initiatives.
- Lead the team by providing general oversight and strategic planning initiatives to improve efficiencies, reporting, quality, and regulatory compliance.
- Assess current practices and management processes to implement an appropriate system of policies, internal controls, and procedures.
- Oversee emergency management for the team including ensuring staff is properly trained, and standard operating procedures are updated, distributed, and followed.
- Monitor operational effectiveness through reports on status, adequate resources, feedback, and analytics.
- Establish and coordinate a variety of special projects to improve the efficiency and effectiveness of departmental operations, processes, and procedures.
- Work to ensure the department director's expectations are met and exceeded.
- Foster a team culture that promotes ethical practices, customer focus, and service and encourages individual integrity.
- Develop an annual operating plan that supports the long-term strategy.
- Oversee long-range planning for improvement projects, maintenance projects, technology, and service initiatives.
- Motivate and lead a high-performance management team.
Varies depending on responsibility area; but may include:- The ability to make coordinated eye/hand movements within fairly fine tolerance and/or calibration demands; or the ability to make closely coordinated eye/hand movements on a patterned response space within moderate tolerance demands.
- Lifting and carrying of moderately heavy items (up to 40 pounds), periods of walking with production equipment on rough surfaces. Display construction may involve heavy lifting up to 80- 90 pounds. Bending and climbing on ladders.
- There are occasional minor discomforts from exposure to less-than-optimal temperature and air conditions. The position may involve dealing with modestly unpleasant situations, as with occasional exposure to office chemicals and/or extensive use of a video display terminal
This is a Houston Public Works Emergency Management position at the Tier I Level.
MINIMUM REQUIREMENTS
EDUCATIONAL REQUIREMENTS
Requires a Bachelor's degree in Business Administration, Public Administration, or a field directly related to the type of work being performed.
Substitution: Graduate degrees related to the type of work to be performed may substitute for the experience requirement on a year-for-year basis.
EXPERIENCE REQUIREMENTS
Five (5) years of professional administrative, financial or analytical experience related to the type of work being performed are required.
Substitution: Professional experience related to the type of work to be performed may substitute for the education requirement on a year-for-year basis.
LICENSE REQUIREMENTS
None
PREFERENCES
Preferences will be given to candidates who display:- NIMS ICS Advanced Public Information Officer
- Bilingual Skills
- Excellent written communication and interpersonal skills, including the ability to speak confidently in public and on camera.
- Communicate effectively in writing as appropriate for the needs of the audience
- Proficiency in PowerPoint, social media tools, Mass email distribution (example: MailChimp), graphic design (example: Canva), media monitoring services (example: TVeyes), website editing (example: WordPress); third party publishing (example: Social News desk, HootSutie)
- Website Management (Canva)
- Creating Marketing and/or educational videos for social media
GENERAL INFORMATION
SELECTION/SKILLS TESTS REQUIRED: None
However, the department may administer a skills assessment evaluation.
SAFETY IMPACT POSITION: Yes
If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test.
SALARY INFORMATION
Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification.
PAY GRADE: 28
APPLICATION PROCEDURES
Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: www.houstontx.gov .
To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call 832-393-6737.
If you need special services or accommodations 832-393-6737 (TTY 7-1-1)
If you need login assistance or technical support call 855-524-5627.
Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process.
All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided.
EOE Equal Opportunity Employer
The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.
The city offers a competitive benefits program, including competitively priced health coverage and a defined contribution pension plan. Benefits include:- Medical
- Dental
- Vision
- Wellness
- Supplemental Insurance
- Life insurance
- Long-term disability
- Retirement pension
- 457 deferred compensation plan
- Employee Assistance Program
- 10 days of vacation each year
- 11 city holidays, plus one floating holiday
- Compensable Sick Leave
- Personal Leave
- Flexible schedules
- Hybrid-Telework for eligible positions
- Professional development opportunities
- Transportation/parking plan
- Section 125 pretax deductions
- Dependent Care Reimbursement Plan
- Paid Prenatal, Parental and Infant Wellness Leaves
- Healthcare Flexible Spending Account
Closing Date/Time: 8/13/2025 10:00 AM Central -
ABOUT THE COMPANY
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Houston Airport System
Show moreOUR STOREY | HOUSTON AIRPORT SYSTEM
The Houston Airport System provides a safe and dynamic air services network that fosters economic vitality for the transportation industry and facilitates a strong level of global connectivity for a diverse and growing population living throughout the greater Houston region.
OUR MISSION
We exist to connect the people, businesses, cultures and economies of the world to Houston.
OUR VISION
Establish the Houston Airport System as a five-star global air service gateway where the magic of flight is celebrated.
OUR HISTORY
In 1937, as Houston began its ascent to become the energy capital of the world, the city acquired the site of its first major commercial airport, William P. Hobby Airport.
As the City of Houston continued to grow so did the Houston Airport System, adding George Bush Intercontinental Airport in 1969 and Ellington Airport in 1984. Today, George Bush Intercontinental Airport serves as the premier long-haul international airport facility, while Ellington Airport supports both general aviation flights as well as a host of government/military operations. Hobby Airport opened an international concourse and welcomed back international service in October 2015, serving destinations in Latin American and the Caribbean.
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