Job Description
SUMMARY DESCRIPTION
The Student Worker in the Admissions & Records (A&R) Office provides front-line support to students, staff, and visitors by assisting with general inquiries and office tasks. This position supports enrollment-related activities and provides excellent customer service to both current and prospective students. Under the supervision of A&R staff, the student worker will assist with various clerical duties to ensure the smooth operation of front-desk services.
REPRESENTATIVE DUTIES
The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices.
Greet and assist students, faculty, staff, and the public at the front desk in a professional and courteous manner.
Answer general questions regarding admissions, enrollment, registration, transcripts, and other student services.
Provide support with filing, scanning, photocopying, data entry, and other clerical tasks.
Assist with organizing and maintaining student records in compliance with privacy and security guidelines.
Support staff in preparing materials for events, orientations, or workshops related to A&R services.
Direct students to appropriate departments or staff when necessary.
Perform other related duties as assigned by A&R staff.
QUALIFICATIONS
Knowledge Of:
Basic functions and services of a college Admissions & Records Office.
Office procedures, practices, and equipment.
FERPA guidelines and the importance of confidentiality (training provided).
Customer service principles and communication etiquette.
Skills and Abilities To:
Provide clear, courteous, and effective assistance to students and staff.
Communicate effectively both verbally and in writing.
Follow directions and complete tasks with attention to detail.
Maintain confidentiality and handle sensitive information appropriately.
Operate office equipment such as computers, copiers, scanners, and phones.
Work independently and collaboratively in a fast-paced environment.
Use software tools such as Microsoft Office, Google Workspace, and student information systems (training provided).
Report to work on a regular and consistent basis, as scheduled, to assigned job.
EDUCATION
Must be a currently enrolled student at Irvine Valley College taking 12 or more units during Fall and Spring semesters, and 6 or more units during Summer sessions. Must maintain good academic standing.
WORKING ENVIRONMENT AND PHYSICAL DEMANDS
The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Work is performed in a typical office environment within the Admissions & Records area. Interaction with students, faculty, staff, and the public is frequent. The position may require sitting at a desk or front counter for extended periods. May involve occasional interruptions and the need to multitask. Must be able to lift and carry materials weighing up to 20 pounds (e.g., files, office supplies). Frequent use of a computer and standard office equipment.
Work Schedule: TBD - Schedule and shift vary and are subject to change in accordance with the department's needs.
Hours per Week: Up to 20
Employment Conditions and Information:
This is a short-term, temporary, hourly Non-Bargaining Unit (NBU) assignment, not to exceed 160 days and 960 hours per fiscal year (July 1 st through June 30 th ). Short-term, temporary NBU positions may only be used on an intermittent, seasonal, or project basis. Education Code Section 88003 states "Short-term employee means any person who is employed to perform a service for the district, upon the completion of which, the service required or similar services will not be extended or needed on a continuing basis.”
After successful completion of the onboarding requirements, an individual may be employed by the South Orange County Community College District (SOCCCD) as a short-term, temporary NBU employee. Employment will be on an “if and as needed” basis, as determined by the SOCCCD. The assignment may be shortened or extended at any time, due to departmental needs, with little to no notice. NBU employment is at-will, and either party may terminate this working relationship at any time. Neither party shall be required to provide any reason for the separation. NBU employees shall not have reemployment rights or recourse to petition to be reinstated.
NBU employees are limited to working in a single position for a single department and site (assignments are onsite only).
NBU employees are paid on a monthly basis. The payroll reporting period is from the 1 st of the month to the last day of the month. NBU employees are paid on the 10th of the following month.
Example : For the following reporting period: January 1 st through January 31 st , the NBU employee will be paid on February 10 th .
NBU employees who work more than 1000 hours per fiscal year are required to contribute to the California Public Employees Retirement System (CalPERS), through payroll deduction. The SOCCCD does not intend to employ NBU employees for more than 960 hours during any fiscal year.
Closing Date/Time: Fri, 12 Sep 2025