-
Job Description
POSITION SUMMARY
The Development Services Department seeks a Bilingual Part-Time Administrative Aide (Call Center).
This Administrative Aide position supports the Development Services Department by performing administrative services and handling a high volume of calls. Tasks include but are not limited to tracking and compiling information of interest, preparing various reports detailing information, reading and answering correspondence, customer service, and sometimes handling confidential information.
The schedule is Monday, Tuesday, Thursday, Friday (Wednesdays and weekends off) from 7:30 am to 4:00 pm. Please do not apply if you are not available to work these part-time hours.
This is a Non-classified "at-will" position and not subject to Civil Service Rules or any collective bargaining agreement.
ESSENTIAL JOB FUNCTIONS
Answering a high volume of telephone calls and assisting customers in English and Spanish
Computer, Administrative and Customer Service Work
JOB REQUIREMENTS, PREFERENCES & WORK ENVIRONMENT
MINIMUM JOB REQUIREMENTS: High School Diploma or G.E.D. equivalencyThree (3) years of face-to-face and/or telephone customer service experienceBilingual: English and Spanish needed to assist customers Must be available to work Mondays, Tuesdays, Thursdays, and Fridays from 7:30 am to 4:00 pm. If claiming Veteran's Preference, candidates must attach a DD214 Member 4 form, and the City of Fort Lauderdale's veteran's preference claim form ( J-204) . to the online application.
PREFERRED QUALIFICATIONS:
1. Experienced with most office equipment such as computer, copy machine, scanner, multi-line telephones
As public servants, employees may be required to work immediately before, during, and/or after an emergency. All employees must be available and able to work assigned shifts as determined by their Department Heads.
PHYSICAL STANDARDS REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS
The position is generally sedentary. Employees sit most of the time but may walk or stand for brief periods of time.
HOW TO APPLY & SUPPLEMENTAL INFORMATION
Applicants who qualify will be subject to an extensive selection process and screening program, which may include, but not be limited to evaluation of training and experience; written test; interview; employment record, background check; medical examination; and drug screen. The expected duration of the selection process varies by position.
The City of Fort Lauderdale is an Equal Opportunity, Affirmative Action, inclusive employer and a Drug Free Workplace. The City of Fort Lauderdale does not discriminate based on age, citizenship status, color, disability, marital status, national origin, race, religion, sex, or sexual orientation.
Veterans' preference per Florida law. If claiming Veteran's Preference, candidates must attach a DD214 Member 4 form, and the City of Fort Lauderdale's veteran's preference claim form ( J-204) . to the online application.
The City of Fort Lauderdale offers a comprehensive benefits package to all regular full-time employees including vacation, holiday, and sick leave as well as medical, dental, vision, life and short-term disability insurance.
Click here for an overview of employment information including our benefits package.
Say "Hello" to the City of Fort Lauderdale and Say "Goodbye" to Your Student Loan!Under the U.S. Department of Education's Public Service Loan Forgiveness (PSLF) program, the remaining balance on your student loan may be forgiven after you have made 120 qualifying monthly payments while working full-time at the City of Fort Lauderdale. Click here for more information or to see if you qualify.
In addition to the competitive benefits package and salary, the City of Fort Lauderdale participates in the Florida Retirement System (FRS) which offers an investment option and a pension option and requires a 3% contribution from employees. All new City of Fort Lauderdale employees are automatically enrolled in FRS. Click here to view additional information on the Florida Retirement System.
Closing Date/Time: 8/17/2025 11:59 PM Eastern -
ABOUT THE COMPANY
-
-
City of Fort Lauderdale
Show moreJoin us in Fort Lauderdale, where career aspirations meet boundless opportunities in a city brimming with excitement and promise. As an employee of the City of Fort Lauderdale, you'll become part of a dynamic team dedicated to serving our vibrant community while enjoying the countless perks of living in a tropical paradise.
Imagine waking up to warm sunshine and ocean breezes before heading to work in one of the most picturesque cities in the United States. As an employee of the City of Fort Lauderdale, you'll not only thrive in a diverse and inclusive work environment but also benefit from a wealth of professional development opportunities and competitive compensation packages. Whether you're passionate about public service, urban planning, technology, or environmental sustainability, there's a fulfilling career path waiting for you here.
Beyond the workplace, Fort Lauderdale offers an unparalleled lifestyle that seamlessly blends work and play. With world-renowned beaches just moments away from your office and a vibrant cultural scene encompassing art galleries, museums, and entertainment venues, you'll find endless opportunities to unwind and recharge after a day's work. Join us in Fort Lauderdale, where every day is an adventure, and your career aspirations can flourish in a city that truly has it all. We’re the city you’ll never want to leave.
-