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Job Description
Description
Do you have the desire to make a meaningful impact in a vibrant and diverse community? Join a collaborative workforce committed to serving the City of Irvine. The Community Services Department is seeking an individual who has experience, compassion, and commitment for reaching out to older adults through the Older Adult Resource Linkage Services and Programs.
There is one Extended Part-Time vacancy with a schedule requirement of 32 hours per week.
For additional information please see the Outreach Assistant II flier.
Your Impact- Provides consultation and information to older adults and their support persons on a wide range of social services issues to help solve complex issues and identify solutions.
- Provides direct assessment and referral support through in-home assessment, office appointments, or over the phone; determines participant eligibility for services; processes new referrals, intakes, and re-assessments.
- Conducts home visits with program participants to assess or re-assess the biological, psychological, and social status of the participant and to identify functional limitations, environmental safety hazards, coping skills, and support systems.
- Provides referrals to services and resource linkage for older adults with needs of a higher acuity and complexity, such as domestic violence, elder abuse, substance abuse, mental health issues, and/or hoarding issues.
- Provides specialized resource consultation in complex areas to participants and other staff. Identifies and develops support systems for participants, coordinates with formal and informal care systems, including participant health care providers; evaluates participants for qualification for short- or long-term comprehensive care management services.
- Interacts with social service agencies to coordinate service delivery in conjunction with City programs.
- Maintains current knowledge of community resources and services to expand and provide viable and appropriate referrals to address participant needs.
- Provides specialized resource consultation in complex areas to participants and other staff.
- Conducts community outreach in alignment with the strategies outlined in the Strategic Plan for Older Adult Services.
Minimum Qualifications- Bachelor's degree in social work, gerontology, human services, social ecology or closely related field and four (4) years of experience in social work outreach or counseling or any combination of education and experience that provides equivalent knowledge, skills, and abilities
- Possession of a valid California driver's license
- Possession of, or ability to obtain, First Aid/CPR/AED certification within three months of employment.
Desirable Qualifications- Graduate-level experience and education in social services.
Best Fit- Ability to effectively listen and respond to the public’s needs by providing services, information, and assistance in a professional, courteous, and enthusiastic manner.
- Ability to follow directions, manage multiple priorities, and accurately complete requests in a busy environment.
- Ability to lead and mentor a team of part-time staff.
- Diverse experience in administrative tasks.
- Experience with fostering quality guest experience and high commitment to customer service.
- Ability to work in a fast-paced environment; flexibility to respond to changes in direction quickly and effectively.
- Detail-oriented with the ability to multitask and prioritize tasks.
YourTeam
The Community & Library Services Department provides exceptional service, innovative programs, and diverse cultural experiences in vibrant and sustainable spaces. The department consists of the following award-winning programs and services: Human Services; Community Parks, Outreach and Open Space; Athletics, Aquatics, Arts, GP Operations, and Attractions; Reservation, Program Services; Irvine Animal Care Center; Administrative Services; and the new Irvine Public Library System
The Process
The selection process will include an examination and conduct a background investigation prior to appointment. This recruitment may establish an eligibility list to fill future positions in similar and/or lower classifications within the organization.
Equal Opportunity Employer
The City of Irvine is an Equal Opportunity Employer and provides reasonable accommodations to qualified individuals with disabilities. We encourage you to inform Human Resources at least two business days prior to the first phase of the selection process if you have a disability that may require an accommodation.
Part-time employees are employed "at will" and their services can be discontinued without cause.
Certain City budgets may not include funding for mandated CalPERS employer contributions. A qualified candidate who is a current member of CalPERS may be restricted from temporary/part-time employment.
Closing Date/Time: 8/28/2025 5:00 PM Pacific -
Special Instructions
Please mention you found this employment opportunity on the CareersInGovernment.com job board. -
ABOUT THE COMPANY
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City of Irvine
Show moreThe City of Irvine was incorporated on December 28, 1971, under the general laws of the State of California. We operate under a charter law form of government which was adopted in 1975, meaning we have a City Council-City Manager form of government. The City Manager is appointed by the City Council to function as the chief administrator of the City. City Council sets the policy directions for the City, and the City Manager is charged with implementing those directions. Additionally, the City Manager keeps the Council informed of City operations, prepares the annual budget, oversees special programs, and coordinates the various department activities.
Irvine is one of the nation's largest planned urban communities and encompasses over 66 square miles and has a current population of more than 310,000. We contract for fire and medical services with the County of Orange, and have three independent districts: library, educational and utility services.
Other government services include: animal control; building and safety regulation and inspection; general administrative services; planning and zoning; police; public facility/capital improvement construction; recreation and cultural programs; refuse collection and recycling; street lighting; street maintenance; landscape maintenance and transportation management.
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