AI and Privacy Analyst I/II - Information Technology Department

Our diverse and inclusive workforce of more than 7,000 employees play a key role in the success of San José, the heart of the Silicon Valley. All City of San José employees work together as one team to make San José a vibrant, innovative, and desirable place to live and work. Visit here to learn more about our One Team Leadership Values and Expectations, including quality and excellent customer service and here to learn more about San José.

The City of San José is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of San José is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at 408-535-1285, 711 (TTY) , or via email at CityCareers@sanjoseca.gov .

About the Department

The City of San José innovates to provide exceptional civic services using advanced technologies to help our community thrive.

As one of the largest cities in the nation, the City manages a large set of services and assets and operates on a budget of $5 billion, with approximately 7,000 employees, serving about 1 million residents and 80,000 businesses in the heart of Silicon Valley.

The Information Technology Department’s (ITD) mission is to enrich the quality of life in San José through innovation, collaboration, and engagement. ITD enables that mission through business and infrastructure systems, cybersecurity, data management and analysis, responsible use of Artificial Intelligence (AI), productivity and collaboration tools, the San José 311 resident experience platform, data equity and privacy programs, and strategic planning. San José is powered by truly great people, a robust technology environment, and a strong sense of purpose.

The IT department is a leader in innovation, embracing cutting-edge technologies and pioneering solutions to enhance efficiency and quality of life in San José. As part of this effort, the City leads a national initiative for AI through the GovAI Coalition, which was established to give local governments a voice in shaping the future of AI, ensuring it is developed responsibly for the public good.

Promoting the City’s commitment to equity and inclusion, we believe that all members of the community, regardless of background, have access to the tools and resources needed to thrive in the digital age. San José is located in the heart of Silicon Valley, which boasts a rich history in technology, education, and agriculture. Over half of San José residents speak a language other than English at home, highlighting the importance of language accessibility in all City services. By fostering inclusivity, promoting digital literacy, and building accessible platforms, we are advancing technology while creating a more equitable future for everyone.

At the City of San José, we promote work-life alignment and a focus on growth to bring out the best in our people. Come join us in making San José the most vibrant, equitable, sustainable, and innovative city in the nation! Visit the Information Technology Department’s website to learn about our culture, vision, leadership, and innovative initiatives.

Position Duties

This is a temporary (Overstrength) position that is anticipated to be funded through June 30, 2026, subject to further extension as appropriate. If this position is not extended through the budget process, the City may seek to place you in other internal job opportunities based on your previous work experience.

The City of San José is seeking an AI and Privacy Analyst to play a central role in the development, coordination, and deployment of responsible artificial intelligence efforts. Working within the AI and Privacy Office, the Analyst will partner with internal stakeholders and external research organizations to transform AI research into practical, ethical, and scalable solutions that enhance City services. This position requires a blend of technical proficiency, analytical skills, policy acumen, and the ability to build consensus across diverse teams and jurisdictions.

The ideal candidate will have hands-on experience developing and evaluating machine learning models as well as demonstrated success in facilitating collaborative projects. The AI and Privacy Analyst must be able to translate complex technical concepts to non-technical audiences, craft data governance and privacy guardrails, and design and facilitate engagement programs that drive adoption and trust in AI to staff and the broader community.

Key duties may include but are not limited to:

• Serve as the primary liaison between academic or research partners and City subject-matter experts, guiding projects from initial scoping through prototyping, testing, and operational deployment.
• Design, implement, and evaluate statistical and machine learning models (e.g., random forest, XGBoost, neural networks) to generate strategic insights for decision-making.
• Collaborate with IT and business units to embed model outputs into existing systems and processes, ensuring seamless hand-off between analysis and production.
• Work with cross-jurisdictional working groups to produce functional designs, process guides, governance playbooks, and training materials that codify best practices in ethical AI use.
• Plan, facilitate, and continuously refine AI upskilling workshops and classes for City staff, and develop supporting materials to sustain a culture of data-driven innovation.
• Define and track success metrics time savings, adoption rates, accuracy improvements and generate reports for continuous improvement.
• Organize and present at public forums and outreach events to educate residents on AI initiatives, solicit feedback, and foster transparency and trust in emerging technologies.
• Act as a change champion by driving adoption of new AI tools and processes, and provide ongoing support and training to end users.

This role offers an exciting opportunity to shape the City’s responsible AI roadmap. It brings together research, policy, technology, and community engagement to deliver innovative public-sector solutions.

Please note that the AI Analyst I/II position is currently eligible for a hybrid telework schedule. The schedule for working remotely and onsite is subject to change.

Salary Information: The final candidate’s qualifications and experience shall determine the actual salary. In addition to the starting salary, employees in the Analyst I/II classification shall also receive an approximate five percent (5%) ongoing non-pensionable compensation pay.

Annual Salary Range (including the 5% NPWI):

• Analyst I: $92,994.72 - $113,022.00
• Analyst II: $101,468.64 - $123,330.48

The Analyst I/II classification is represented by the Municipal Employees’ Federation (MEF) bargaining unit.

Minimum Qualifications

Education and Experience:

• Analyst I: A Bachelor's Degree from an accredited college or university.
• Analyst II: A Bachelor's Degree from an accredited college or university AND two (2) years of increasingly responsible professional staff analytic or administrative experience conducting studies, organizing and analyzing data, and preparing reports, recommendations, or conclusions for a functional area in budget, finance, grant administration, organizational analysis, general administration, or human resources.

Acceptable Substitution: Additional years of experience in a position comparable to the Staff Specialist with the City of San José in areas such as budget, finance, grant administration, organizational analysis, general administration or human resources may be substituted for the education requirement on a year for year basis.

Other Qualifications

Competencies

The ideal candidate will possess the following competencies, as demonstrated in past and current employment history. Desirable competencies for this position include:

Job Expertise - Demonstrates strong technical and functional knowledge and experience in enterprise AI research coordination, machine learning model development, and ethical governance frameworks. Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies, and federal and state rules and regulations.

• Experience with Python and common data manipulation and machine learning frameworks such as NumPy, pandas, TensorFlow, and PyTorch.
• Proficiency in statistical and predictive modeling techniques:

• • Random forests and ensemble methods (XGBoost, LightGBM)
  • Neural networks, deep learning architectures, and model evaluation metrics (ROC/AUC, precision/recall)
  • Time-series analysis and forecasting methods

• Experience facilitating cross-functional collaborations, serving as a liaison between academic partners, subject-matter experts, and technical teams. Skilled in authoring technical and policy documentation such as playbooks, governance playbooks, user guides.
• Design and deliver hands-on training workshops for both technical and non-technical audiences.

Communication Skills - Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills; displays openness to other people’s ideas and thoughts.

Teamwork & Interpersonal Skills - Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills.

Analytical Thinking - Approaching a problem or situation by using a logical, systematic, sequential approach.

Collaboration - Develops networks and builds alliances; engages in cross-functional activities.

Continuous Improvement - Actively identifies new areas for learning and regularly creates and takes advantage of learning opportunities.

Customer Service - Demonstrates the ability to anticipate customers' needs and deliver services effectively and efficiently using professional demeanor.

Initiative - Exhibits resourceful behaviors toward meeting job objectives; anticipates problems, is proactive, and avoids difficulties by planning ahead; displays willingness to assume extra responsibility and challenges; pursues continuing education opportunities that promotes job performance.

Problem Solving - Approaches a situation or problem by defining the problem or issue; determines the significance of problem; collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome.

Reliability - Completes quality work assignments in a timely and efficient manner; fulfills responsibilities and maintains confidentiality as appropriate.

Selection Process

The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to all the job-specific questions. You must answer all questions to be considered, or your application may be deemed incomplete and withheld from further consideration. Only those candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews.

If you have questions about the duties of these positions, the selection, or the hiring processes, please contact Ginger Quijano at Ginger.Quijano@sanjoseca.gov.

Additional Information:

Employment Eligibility: Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will NOT sponsor, represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application.

You must answer all job-specific questions to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applicants are expected to write their own essays/responses. Please be advised that use of AI content in your responses may result in your removal from the hiring process.

Please note that applications are currently not accepted through CalOpps or any other third party job board application system.

This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.

Please allow adequate time to complete the application and submit before the deadline or the system may not save your application. If your online application was successfully submitted, you will receive an automatic confirmation email to the email address you provided. IF YOU DO NOT RECEIVE THE CONFIRMATION, please email CityCareers@sanjoseca.gov and we will research the status of your application.

The City of San Jose offers a wide range of core health benefits including Medical, Dental, Vision, Employee Assistance Program, Life Insurance, Disability, and Savings Plans. Please visit the City's benefits pagefor detailed information on coverage, cost, and dependent coverage.

For information on the City’s Retirement Plan(pension for full-time employees), please visit the Office of Retirement Services website. You will be able to view information based on different Sworn/Federated job classification.

In additional to the benefits above, there is an additional perks siteto explore further benefits of working for the City of San Jose like paid leave, educational reimbursements, and holiday pay are specific to the job classification and union membership.

Closing Date/Time: 9/4/2025 11:59 PM Pacific

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• City of San Jose

• 408-535-1285

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