California State University, San Bernardino (CSUSB)
5500 University Parkway, San Bernardino, CA 92407, USA
Job Summary: Under the general direction of the Director of International Admissions and Student and Financial Services, serves as the primary staff personnel responsible for advising and recruiting prospective international undergraduate and graduate students to CSUSB. Duties and responsibilities International Student Recruitment Under the general direction of the Director of International Admissions and Student and Financial Services, serve as the primary staff personnel responsible for advising and recruiting prospective international undergraduate and graduate students to CSUSB. Utilize advanced counseling techniques and human relations skills to advise prospective international students. Establish and maintain cooperative working relationships, including communicating regularly with prospective students and student leads to inform them about CSUSB, admission requirements, the application process, immigration requirements, academic majors and programs, student life, and other pertinent information. Represent the University at higher education recruitment fairs/events and meetings hosted domestically and internationally, in-person and virtually to prospective students, university partners, and agents. Perform generally complex and/or sensitive multifaceted concerns, such as generating reports on leads, inquiries, applications, enrollments, and immigration for international students utilizing Customer relationship management (CRM), Student and Exchange Visitor Information System (SEVIS), and PeopleSoft. Follow up on student leads using tact and persuasiveness to meet or exceed individual/team recruitment goals. International and domestic travel Collaborate with departments and staff to identify programs of interest to international students; develop relationships with faculty and staff in the graduate programs; collaborate with domestic undergraduate admissions on how to direct international prospects they may meet on the road; and provide domestic leads when collected by International Admission (IA). Utilize approved social media platforms to promote CSUSB internationally. Create communication pieces for the prospect communication plan in CRM. Enter all prospect information from all recruitment events/ fairs into the CRM. Plan recruitment fairs, attend, and follow up on leads to enrollment in virtual and in-person events. Plan, develop, and conduct instructional webinars for admitted students preparing for a visa interview and arrival logistics. Coordinate and administer engagement events and activities for admitted international students to facilitate involvement in campus life. Recruitment Plan Development Collaborate with the Director to provide creative and cost-effective ideas to increase international student recruitment and outreach efforts and enrollments at the University. Assist the Director in developing innovative recruitment strategies to meet changing trends and circumstances. Thoroughly analyze and present data on international students' enrollment trends (iie, open doors) and provide alternative solutions. Diversify global regions/markets and programs of interest in recruitment plans. Collaborate closely with academic departments as a part of the recruitment pipeline. Monitor recruitment travel and expenditures to create reports that evaluate recruitment effectiveness. Calculate Return on Investment (ROI) from targeted outreach events Design and develop marketing promotional materials via print and online. Recruitment Partner Relationship Building. Establish and maintain timely and accurate cooperative relationships with agents and partners (via email, phone, social media, webinars, and onsite visits) regarding CSUSB programs, timelines, and admissions requirements Conduct training for existing and new agents in professional, personal, or career counseling, covering high-level analytical skills, interpersonal skills, and solving complex problems. Conduct onsite agent training when in the country for individual counseling offices and meet with prospective students at these offices. Collaborate with Education USA, IDP, Apply Board (and other) counselors in virtual and in-person presentations to students, onsite visits to centers, and campus updates/training to counselors. Institution Relationship Building Maintain and update lists of community colleges, domestic high schools, and international high schools and their advisors (including visa IACAC membership). Utilize advanced human relations skills and abilities to interact with counselors via digital and onsite communications to provide university and admissions updates. Organize and attend domestic high school recruitment events targeting international student recruitment. Serve as a Designated School Official (DSO) for issuing initial l-20s, transferring l-20s, tracking visa approval rates, etc. Contribute to the collegial, effective, and efficient work environment as a team member. Support and participate in initiatives, projects, and events supporting international student enrollment and retention, such as orientation programs, International Education Week, student workshops training, and other international programming as requested. Other classification related duties as assigned Minimum Qualifications: Education: Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related. Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required. A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling. Required Qualifications: Thorough knowledge of the principles of individual and group behavior. General knowledge of the principles, practices and trends of the Student Services field as well as general knowledge of the policies, procedures and practices of the program area to which assigned; general knowledge of individual counseling techniques; general knowledge, or the ability to rapidly acquire such knowledge, of the organizational procedures and activities of the specific campus to which the position is assigned. Working knowledge of student services programs outside the program to which immediately assigned. Ability to analyze complex situations accurately and adopt effective courses of action; advise students individually and in groups on complex student-related matters; determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature; interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations, analyze and define the problem, draw valid conclusions and project consequences of various alternative courses of action; carry out a variety of professionally complex assignments without detailed instructions; and establish and maintain cooperative working relationships with a variety of individuals. Preferred Qualifications: Master's degree in a related field Experience in processing university admissions Experience in living, working, or studying abroad for three months or longer Experience in working for an international education department with students Experience in serving as a Designated School Official (DSO) Working knowledge of culture, government, and education in countries outside the U.S.A. Excellent oral and written communication skills in language(s) other than English Experience with international student recruitment and with Customer relationship management (CRM) systems such as Radius or other related software Knowledge of best practices related to international student recruitment and outreach Knowledge of and experience with CSUSB and CSU university admissions policies and procedures and Oracle/PeopleSoft. The ability to thrive in a fast-paced and dynamic environment while balancing time-sensitive tasks with attention to detail Excellent organizational, time management, and attention to detail Must be able to work independently, take initiative, and follow through on issues Demonstrated outstanding customer/student service. Demonstrated interest and/or ability to work in a multicultural/multiethnic environment. Demonstrated experience in developing and conducting presentations. Excellent communication skills with the ability to effectively communicate and present ideas and concepts verbally and in writing to culturally diverse audiences. Experience in interpreting and ensuring compliance with policies and procedures. Demonstrated ability to maintain a high degree of confidentiality Working knowledge of the practices, procedures and activities of the program to which assigned; general knowledge of the methods and problems of organizational and program management. General knowledge of research and interview techniques; and of the principles of individual and group behavior. Ability to interpret and apply program rules and regulations; use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements; obtain factual and interpretative information through interviews; reason logically; collect, compile, analyze and evaluate data and make verbal or written presentations based on these data; advise students individually and in groups on routine matters where required; recognize multicultural, multisexed and multi-aged value systems and work accordingly; establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts; and, rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned. Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office. Compensation and Benefits: Anticipated Hiring Range: $5,276 - $5,800 per month Classification Salary Range: $5,276 - $7,517 per month The salary offered will take into account internal equity and experience among other factors. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Position Information: Full-time Exempt Probationary Academic year schedule: Monday through Friday (8:00 am - 5:00 pm), some evenings/weekends. Summer schedule: Monday through Thursday (7:00 am - 5:30 pm), some evenings/weekends. The application deadline is: August 30, 2024 As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. California State University, San Bernardino in not a sponsoring agency for staff or management positions (i.e. H1-B Visas). Conditions of Employment Background Check Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Mandated Reporter The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. I-9 CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Statement of Commitment to Diversity In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination. California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit https://www.csusb.edu/human-resources/diversity-inclusion Closing Statement: Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at benefits@csusb.edu. Smoking CSUSB is a smoke and tobacco-free campus. See policy at https://calstate.policystat.com/policy/6591951/latest/ . Clery Act In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: https://www.csusb.edu/clery-act Advertised: Jun 26 2024 Pacific Daylight Time Applications close: Aug 30 2024 Pacific Daylight Time Closing Date/Time:
Job Summary: Under the general direction of the Director of International Admissions and Student and Financial Services, serves as the primary staff personnel responsible for advising and recruiting prospective international undergraduate and graduate students to CSUSB. Duties and responsibilities International Student Recruitment Under the general direction of the Director of International Admissions and Student and Financial Services, serve as the primary staff personnel responsible for advising and recruiting prospective international undergraduate and graduate students to CSUSB. Utilize advanced counseling techniques and human relations skills to advise prospective international students. Establish and maintain cooperative working relationships, including communicating regularly with prospective students and student leads to inform them about CSUSB, admission requirements, the application process, immigration requirements, academic majors and programs, student life, and other pertinent information. Represent the University at higher education recruitment fairs/events and meetings hosted domestically and internationally, in-person and virtually to prospective students, university partners, and agents. Perform generally complex and/or sensitive multifaceted concerns, such as generating reports on leads, inquiries, applications, enrollments, and immigration for international students utilizing Customer relationship management (CRM), Student and Exchange Visitor Information System (SEVIS), and PeopleSoft. Follow up on student leads using tact and persuasiveness to meet or exceed individual/team recruitment goals. International and domestic travel Collaborate with departments and staff to identify programs of interest to international students; develop relationships with faculty and staff in the graduate programs; collaborate with domestic undergraduate admissions on how to direct international prospects they may meet on the road; and provide domestic leads when collected by International Admission (IA). Utilize approved social media platforms to promote CSUSB internationally. Create communication pieces for the prospect communication plan in CRM. Enter all prospect information from all recruitment events/ fairs into the CRM. Plan recruitment fairs, attend, and follow up on leads to enrollment in virtual and in-person events. Plan, develop, and conduct instructional webinars for admitted students preparing for a visa interview and arrival logistics. Coordinate and administer engagement events and activities for admitted international students to facilitate involvement in campus life. Recruitment Plan Development Collaborate with the Director to provide creative and cost-effective ideas to increase international student recruitment and outreach efforts and enrollments at the University. Assist the Director in developing innovative recruitment strategies to meet changing trends and circumstances. Thoroughly analyze and present data on international students' enrollment trends (iie, open doors) and provide alternative solutions. Diversify global regions/markets and programs of interest in recruitment plans. Collaborate closely with academic departments as a part of the recruitment pipeline. Monitor recruitment travel and expenditures to create reports that evaluate recruitment effectiveness. Calculate Return on Investment (ROI) from targeted outreach events Design and develop marketing promotional materials via print and online. Recruitment Partner Relationship Building. Establish and maintain timely and accurate cooperative relationships with agents and partners (via email, phone, social media, webinars, and onsite visits) regarding CSUSB programs, timelines, and admissions requirements Conduct training for existing and new agents in professional, personal, or career counseling, covering high-level analytical skills, interpersonal skills, and solving complex problems. Conduct onsite agent training when in the country for individual counseling offices and meet with prospective students at these offices. Collaborate with Education USA, IDP, Apply Board (and other) counselors in virtual and in-person presentations to students, onsite visits to centers, and campus updates/training to counselors. Institution Relationship Building Maintain and update lists of community colleges, domestic high schools, and international high schools and their advisors (including visa IACAC membership). Utilize advanced human relations skills and abilities to interact with counselors via digital and onsite communications to provide university and admissions updates. Organize and attend domestic high school recruitment events targeting international student recruitment. Serve as a Designated School Official (DSO) for issuing initial l-20s, transferring l-20s, tracking visa approval rates, etc. Contribute to the collegial, effective, and efficient work environment as a team member. Support and participate in initiatives, projects, and events supporting international student enrollment and retention, such as orientation programs, International Education Week, student workshops training, and other international programming as requested. Other classification related duties as assigned Minimum Qualifications: Education: Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related. Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required. A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling. Required Qualifications: Thorough knowledge of the principles of individual and group behavior. General knowledge of the principles, practices and trends of the Student Services field as well as general knowledge of the policies, procedures and practices of the program area to which assigned; general knowledge of individual counseling techniques; general knowledge, or the ability to rapidly acquire such knowledge, of the organizational procedures and activities of the specific campus to which the position is assigned. Working knowledge of student services programs outside the program to which immediately assigned. Ability to analyze complex situations accurately and adopt effective courses of action; advise students individually and in groups on complex student-related matters; determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature; interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations, analyze and define the problem, draw valid conclusions and project consequences of various alternative courses of action; carry out a variety of professionally complex assignments without detailed instructions; and establish and maintain cooperative working relationships with a variety of individuals. Preferred Qualifications: Master's degree in a related field Experience in processing university admissions Experience in living, working, or studying abroad for three months or longer Experience in working for an international education department with students Experience in serving as a Designated School Official (DSO) Working knowledge of culture, government, and education in countries outside the U.S.A. Excellent oral and written communication skills in language(s) other than English Experience with international student recruitment and with Customer relationship management (CRM) systems such as Radius or other related software Knowledge of best practices related to international student recruitment and outreach Knowledge of and experience with CSUSB and CSU university admissions policies and procedures and Oracle/PeopleSoft. The ability to thrive in a fast-paced and dynamic environment while balancing time-sensitive tasks with attention to detail Excellent organizational, time management, and attention to detail Must be able to work independently, take initiative, and follow through on issues Demonstrated outstanding customer/student service. Demonstrated interest and/or ability to work in a multicultural/multiethnic environment. Demonstrated experience in developing and conducting presentations. Excellent communication skills with the ability to effectively communicate and present ideas and concepts verbally and in writing to culturally diverse audiences. Experience in interpreting and ensuring compliance with policies and procedures. Demonstrated ability to maintain a high degree of confidentiality Working knowledge of the practices, procedures and activities of the program to which assigned; general knowledge of the methods and problems of organizational and program management. General knowledge of research and interview techniques; and of the principles of individual and group behavior. Ability to interpret and apply program rules and regulations; use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements; obtain factual and interpretative information through interviews; reason logically; collect, compile, analyze and evaluate data and make verbal or written presentations based on these data; advise students individually and in groups on routine matters where required; recognize multicultural, multisexed and multi-aged value systems and work accordingly; establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts; and, rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned. Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office. Compensation and Benefits: Anticipated Hiring Range: $5,276 - $5,800 per month Classification Salary Range: $5,276 - $7,517 per month The salary offered will take into account internal equity and experience among other factors. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Position Information: Full-time Exempt Probationary Academic year schedule: Monday through Friday (8:00 am - 5:00 pm), some evenings/weekends. Summer schedule: Monday through Thursday (7:00 am - 5:30 pm), some evenings/weekends. The application deadline is: August 30, 2024 As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. California State University, San Bernardino in not a sponsoring agency for staff or management positions (i.e. H1-B Visas). Conditions of Employment Background Check Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Mandated Reporter The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. I-9 CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Statement of Commitment to Diversity In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination. California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit https://www.csusb.edu/human-resources/diversity-inclusion Closing Statement: Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at benefits@csusb.edu. Smoking CSUSB is a smoke and tobacco-free campus. See policy at https://calstate.policystat.com/policy/6591951/latest/ . Clery Act In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: https://www.csusb.edu/clery-act Advertised: Jun 26 2024 Pacific Daylight Time Applications close: Aug 30 2024 Pacific Daylight Time Closing Date/Time:
BERKELEY SCHOOLS
Berkeley, California, United States
Basic Function and Representative Duties BASIC FUNCTION: Under the direction of an assigned supervisor, perform a variety of duties in support of student admission, registration, and related activities; serve as an informational resource to students, parents and the public concerning enrollment and related policies, procedures, and objectives; participate in the administration of the Choice program. REPRESENTATIVE DUTIES: ESSENTIAL DUTIES: • Perform a variety of duties in support of student admission, registration, and related activities; perform intake procedures, assist in the enrollment process and refer students to appropriate personnel or community service organization as needed • Participate in the administration of the Choice student assignment program; operate the student assignment software program to assign students to schools; troubleshoot and evaluate Choice's assignment output; compile evaluations of Choice assignments for approval or review; compile lists of Choice assignments for schools; input data from other computerized systems; troubleshoot and evaluate data imports • Implement student assignment systems and procedures such as preparing data, assuring the accuracy of computerized central software program and creating school waiting lists • Serve as an informational resource to students, parents and the public concerning enrollment and related policies, procedures, objectives and activities; respond to inquiries and provide information regarding inter-district transfers, voluntary desegregation and integration policies, and foreign student exchange questions; assist parents with locating appropriate school district services • Assist schools and District offices in working with the student information system; assure accuracy of input and output data; collect enrollment data and compile data for District offices and schools; utilize the student information system to transfer records between schools as needed • Verify residency of incoming students to assure students residing in boundaries are provided priority enrollment status; update assigned database • Assist the supervisor in planning and coordinating student enrollment and student assignment processes; communicate with the supervisor regarding District, parent and community issues as needed • Review inter-District permits; assure continuing students are maintaining good grades, attendance and behavior; update related database; maintain spreadsheet of incoming/outgoing permits • Perform a variety of clerical duties related to assigned activities; prepare timely correspondence via electronic and regular mail; compile, file and duplicate materials and technical data reports as needed; process a variety of forms and applications; assemble mass mailings as directed • Maintain information regarding home visits; communicate with home visitors regarding the status of home visits; forward information to appropriate staff • Operate a variety of office equipment including a calculator, copier, fax machine, computer and assigned software OTHER DUTIES: Perform related duties as assigned Knowledge and Abilities KNOWLEDGE AND ABILITIES: KNOWLEDGE OF: District policies and procedures regarding enrollment Capabilities, settings, reports and options of the student information and Choice software programs Goals and procedures outlined in the District's student assignment policy Applicable laws, codes, regulations, policies and procedures Interpersonal skills using tact, patience and courtesy Correct English usage, grammar, spelling, punctuation and vocabulary Operation of standard office equipment including a computer and assigned software Record-keeping techniques Modern office practices, procedures and equipment Telephone techniques and etiquette Basic public relations techniques Mathematic computations ABILITY TO: Perform a variety of duties in support of student admission, registration, and related activities Serve as an informational resource to students, parents and the public concerning enrollment and related policies, procedures, and objectives Participate in the administration of the Choice program Compile and evaluate results of student assignment software Explain technical requirements of the student information software to staff Communicate effectively both orally and in writing Establish and maintain cooperative and effective working relationships with others Interpret, apply and explain rules, regulations, policies and procedures Compose correspondence and written materials independently Operate standard office equipment including a computer and assigned software Maintain a variety of lists and records Keyboard and input data efficiently Understand oral and written instructions Complete work with many interruptions Add, subtract, multiply and divide quickly and accurately Education, Experience and Other Requirements EDUCATION AND EXPERIENCE: Any combination equivalent to: graduation from high school supplemented by college-level course work in a related field and three years experience in admissions or registration activities, maintaining automated student records, or related experience LICENSES AND OTHER REQUIREMENTS: Some incumbents in this classification may be required to speak, read and write in a designated second language. Working Conditions and Additional Information WORKING CONDITIONS: ENVIRONMENT: Office environment Constant interruptions PHYSICAL DEMANDS: Dexterity of hands and fingers to operate a computer keyboard Seeing to read a variety of materials Hearing and speaking to exchange information in person and on the telephone Sitting or standing for extended periods of time Bending at the waist, kneeling or crouching Reaching overhead, above the shoulders and horizontally EXAMINATION INFORMATION: The first step in the examination process is the application screening and whether or not the candidate meets the minimum qualifications listed. The testing process may consist of a written exam; an oral exam; a performance exam; a structured interview (SI); a qualification appraisal interview (QAI); an evaluation of training & experience/education (T&E) and/or any combination thereof. ONLY the No Child Left Behind (NCLB) test requires and is mandated to have a passing score of 70 on each of the three parts of the test. All other tests will have a passing score set between 50 and 99 depending of a variety of factors affecting that specific recruitment. All candidates must pass the first examination process to be invited to the next step/test in the process. As the testing process consists of a minimum of two examination processes; the weight of each those processes may be determined at any step in the processes. Qualified candidates will be notified of the date, time, and place of the examination(s)/test(s). Candidates will be notified of the minimum pass points/test score for each examination and/or test in the examination process. OTHER: Proof of identification for completion of Form I-9, Employment Eligibility Verification, must be submitted at the time of processing for employment. SALARIES: All salaries as stated are based on present information and are subject to change. Appointments are made at the minimum salary shown in the posting and increases are granted at intervals based on anniversary date. Notification of Non-Discrimination Policy The Berkeley Unified School District is committed to fostering a positive working environment for its employees. Accordingly, BUSD practices shall be free from discrimination, harassment, intimidation and bullying of any employee based on an employee's actual race, color, ancestry, national origin, ethnic group identification, age, religion, marital status, physical or mental disability, sex, sexual orientation, gender, gender identity, or gender expression; the perception of one or more of such characteristics; or association with a person or group with one or more of these actual or perceived characteristics. The Board also prohibits retaliation against any district employee or job applicant who complains, testi?es or in any way participates in the district's complaint procedures instituted pursuant to this policy. The following employee has been designated to handle questions and complaints of alleged discrimination regarding Board Policy 4030: Compliance Officer and Title IX Coordinator 2020 Bonar Street, Room 116 Berkeley, CA 94702 Phone: 510-486-9338 Email: nondiscrimination@berkeley.net SALARIES: All salaries as stated are based on present information and are subject to change. Appointments are made at the minimum salary shown and increases are granted at intervals based on satisfactory service. BENEFITS (FOR PERMANENT EMPLOYEES): Health plans provide for full coverage for employees and family in the area of medical and dental insurance to a negotiated maximum. All employees who work an average regular assignment of less than 5-1/2 hours a day (.72 FTE or less) shall be entitled to health insurance coverage and dental insurance coverage on a pro-rated basis. This position is covered by Social Security and may be eligible for California Public Employees Retirement System (CalPERS), with joint employee and employer paid contributions. Current members of CalPERS working in other California state, county, city, and school districts can transfer retirement service credit to the District. All employees are enrolled in an Employee Assistant Program (EAP). The District also offers various optional benefits including life insurance, short term disability, Vision Service Plan (VSP), and a medical and dependent care flexible spending option. VACATION: Regular, non-management, District employees shall accrue vacation as follows: 1-3 Years: Ten (10) working days per year until he/she has completed four (4) years of service. 4-9 Years: Fifteen (15) working days per year until he/she has completed ten (10) years of service. 10-14 Years: Twenty (20) working days per year until he/she has completed fifteen (15) years of service. 15+ Years: Twenty-five (25) working days per year. Regular twelve (12) month employees shall accrue two (2) additional days of vacation per year at each step indicated above. HOLIDAYS: Annual employees receive seventeen (17) paid holidays per year: Independence Day Labor Day Veterans' Day Thanksgiving Holiday (3 Days) Winter Board Holiday (3 Days) New Year's Holiday (2 Days) Martin Luther King's Birthday Lincoln's Birthday Washington's Birthday Spring Board Holiday Malcolm X's Birthday Memorial Day School Year employees may receive sixteen (16) paid holidays, including all of the above except Independence Day (4th of July). PROFESSIONAL DEVELOPMENT: Classified employees may also participate in professional development activities to enhance their careers. HEALTH AND CHARACTER INVESTIGATIONS: Candidates selected for appointment may be required to pass a medical examination given by a Commission-designated physician to determine physical fitness for District employment. The Commission may disqualify any eligible candidates on the basis of the examining physician's report. The District also conducts a fingerprinting background check for all potential candidates for hire. All convictions must be declared and explained on the application; failure to do so will automatically disqualify the application. Tuberculosis tests must be completed and a negative result must be supplied prior to beginning work. Closing Date/Time: 9/30/2024 11:59 PM Pacific
Basic Function and Representative Duties BASIC FUNCTION: Under the direction of an assigned supervisor, perform a variety of duties in support of student admission, registration, and related activities; serve as an informational resource to students, parents and the public concerning enrollment and related policies, procedures, and objectives; participate in the administration of the Choice program. REPRESENTATIVE DUTIES: ESSENTIAL DUTIES: • Perform a variety of duties in support of student admission, registration, and related activities; perform intake procedures, assist in the enrollment process and refer students to appropriate personnel or community service organization as needed • Participate in the administration of the Choice student assignment program; operate the student assignment software program to assign students to schools; troubleshoot and evaluate Choice's assignment output; compile evaluations of Choice assignments for approval or review; compile lists of Choice assignments for schools; input data from other computerized systems; troubleshoot and evaluate data imports • Implement student assignment systems and procedures such as preparing data, assuring the accuracy of computerized central software program and creating school waiting lists • Serve as an informational resource to students, parents and the public concerning enrollment and related policies, procedures, objectives and activities; respond to inquiries and provide information regarding inter-district transfers, voluntary desegregation and integration policies, and foreign student exchange questions; assist parents with locating appropriate school district services • Assist schools and District offices in working with the student information system; assure accuracy of input and output data; collect enrollment data and compile data for District offices and schools; utilize the student information system to transfer records between schools as needed • Verify residency of incoming students to assure students residing in boundaries are provided priority enrollment status; update assigned database • Assist the supervisor in planning and coordinating student enrollment and student assignment processes; communicate with the supervisor regarding District, parent and community issues as needed • Review inter-District permits; assure continuing students are maintaining good grades, attendance and behavior; update related database; maintain spreadsheet of incoming/outgoing permits • Perform a variety of clerical duties related to assigned activities; prepare timely correspondence via electronic and regular mail; compile, file and duplicate materials and technical data reports as needed; process a variety of forms and applications; assemble mass mailings as directed • Maintain information regarding home visits; communicate with home visitors regarding the status of home visits; forward information to appropriate staff • Operate a variety of office equipment including a calculator, copier, fax machine, computer and assigned software OTHER DUTIES: Perform related duties as assigned Knowledge and Abilities KNOWLEDGE AND ABILITIES: KNOWLEDGE OF: District policies and procedures regarding enrollment Capabilities, settings, reports and options of the student information and Choice software programs Goals and procedures outlined in the District's student assignment policy Applicable laws, codes, regulations, policies and procedures Interpersonal skills using tact, patience and courtesy Correct English usage, grammar, spelling, punctuation and vocabulary Operation of standard office equipment including a computer and assigned software Record-keeping techniques Modern office practices, procedures and equipment Telephone techniques and etiquette Basic public relations techniques Mathematic computations ABILITY TO: Perform a variety of duties in support of student admission, registration, and related activities Serve as an informational resource to students, parents and the public concerning enrollment and related policies, procedures, and objectives Participate in the administration of the Choice program Compile and evaluate results of student assignment software Explain technical requirements of the student information software to staff Communicate effectively both orally and in writing Establish and maintain cooperative and effective working relationships with others Interpret, apply and explain rules, regulations, policies and procedures Compose correspondence and written materials independently Operate standard office equipment including a computer and assigned software Maintain a variety of lists and records Keyboard and input data efficiently Understand oral and written instructions Complete work with many interruptions Add, subtract, multiply and divide quickly and accurately Education, Experience and Other Requirements EDUCATION AND EXPERIENCE: Any combination equivalent to: graduation from high school supplemented by college-level course work in a related field and three years experience in admissions or registration activities, maintaining automated student records, or related experience LICENSES AND OTHER REQUIREMENTS: Some incumbents in this classification may be required to speak, read and write in a designated second language. Working Conditions and Additional Information WORKING CONDITIONS: ENVIRONMENT: Office environment Constant interruptions PHYSICAL DEMANDS: Dexterity of hands and fingers to operate a computer keyboard Seeing to read a variety of materials Hearing and speaking to exchange information in person and on the telephone Sitting or standing for extended periods of time Bending at the waist, kneeling or crouching Reaching overhead, above the shoulders and horizontally EXAMINATION INFORMATION: The first step in the examination process is the application screening and whether or not the candidate meets the minimum qualifications listed. The testing process may consist of a written exam; an oral exam; a performance exam; a structured interview (SI); a qualification appraisal interview (QAI); an evaluation of training & experience/education (T&E) and/or any combination thereof. ONLY the No Child Left Behind (NCLB) test requires and is mandated to have a passing score of 70 on each of the three parts of the test. All other tests will have a passing score set between 50 and 99 depending of a variety of factors affecting that specific recruitment. All candidates must pass the first examination process to be invited to the next step/test in the process. As the testing process consists of a minimum of two examination processes; the weight of each those processes may be determined at any step in the processes. Qualified candidates will be notified of the date, time, and place of the examination(s)/test(s). Candidates will be notified of the minimum pass points/test score for each examination and/or test in the examination process. OTHER: Proof of identification for completion of Form I-9, Employment Eligibility Verification, must be submitted at the time of processing for employment. SALARIES: All salaries as stated are based on present information and are subject to change. Appointments are made at the minimum salary shown in the posting and increases are granted at intervals based on anniversary date. Notification of Non-Discrimination Policy The Berkeley Unified School District is committed to fostering a positive working environment for its employees. Accordingly, BUSD practices shall be free from discrimination, harassment, intimidation and bullying of any employee based on an employee's actual race, color, ancestry, national origin, ethnic group identification, age, religion, marital status, physical or mental disability, sex, sexual orientation, gender, gender identity, or gender expression; the perception of one or more of such characteristics; or association with a person or group with one or more of these actual or perceived characteristics. The Board also prohibits retaliation against any district employee or job applicant who complains, testi?es or in any way participates in the district's complaint procedures instituted pursuant to this policy. The following employee has been designated to handle questions and complaints of alleged discrimination regarding Board Policy 4030: Compliance Officer and Title IX Coordinator 2020 Bonar Street, Room 116 Berkeley, CA 94702 Phone: 510-486-9338 Email: nondiscrimination@berkeley.net SALARIES: All salaries as stated are based on present information and are subject to change. Appointments are made at the minimum salary shown and increases are granted at intervals based on satisfactory service. BENEFITS (FOR PERMANENT EMPLOYEES): Health plans provide for full coverage for employees and family in the area of medical and dental insurance to a negotiated maximum. All employees who work an average regular assignment of less than 5-1/2 hours a day (.72 FTE or less) shall be entitled to health insurance coverage and dental insurance coverage on a pro-rated basis. This position is covered by Social Security and may be eligible for California Public Employees Retirement System (CalPERS), with joint employee and employer paid contributions. Current members of CalPERS working in other California state, county, city, and school districts can transfer retirement service credit to the District. All employees are enrolled in an Employee Assistant Program (EAP). The District also offers various optional benefits including life insurance, short term disability, Vision Service Plan (VSP), and a medical and dependent care flexible spending option. VACATION: Regular, non-management, District employees shall accrue vacation as follows: 1-3 Years: Ten (10) working days per year until he/she has completed four (4) years of service. 4-9 Years: Fifteen (15) working days per year until he/she has completed ten (10) years of service. 10-14 Years: Twenty (20) working days per year until he/she has completed fifteen (15) years of service. 15+ Years: Twenty-five (25) working days per year. Regular twelve (12) month employees shall accrue two (2) additional days of vacation per year at each step indicated above. HOLIDAYS: Annual employees receive seventeen (17) paid holidays per year: Independence Day Labor Day Veterans' Day Thanksgiving Holiday (3 Days) Winter Board Holiday (3 Days) New Year's Holiday (2 Days) Martin Luther King's Birthday Lincoln's Birthday Washington's Birthday Spring Board Holiday Malcolm X's Birthday Memorial Day School Year employees may receive sixteen (16) paid holidays, including all of the above except Independence Day (4th of July). PROFESSIONAL DEVELOPMENT: Classified employees may also participate in professional development activities to enhance their careers. HEALTH AND CHARACTER INVESTIGATIONS: Candidates selected for appointment may be required to pass a medical examination given by a Commission-designated physician to determine physical fitness for District employment. The Commission may disqualify any eligible candidates on the basis of the examining physician's report. The District also conducts a fingerprinting background check for all potential candidates for hire. All convictions must be declared and explained on the application; failure to do so will automatically disqualify the application. Tuberculosis tests must be completed and a negative result must be supplied prior to beginning work. Closing Date/Time: 9/30/2024 11:59 PM Pacific
CSU, Sacramento
6000 J Street, Sacramento, CA 95819, USA
Working Title: Document Processing Coordinator Classification Title: Senior Data Control Technician Posting Details Priority Application Date (Posting will remain open until filled): Wednesday, August 21, 2024 @ 11:55pm PST Hiring Preference: Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2,5,7, and 9 will be given first consideration in the recruitment. Position Summary This position is essential due to the high demand for imaging processes with a high volume of coordination for prep and processing of student records at Admissions & Outreach, The Office of the University Registrar, Financial Aid, International Programs & Global Engagement, Veterans Success Center, Student-Athlete Resource Center, and Disability Access Center areas. This position serves staff in various offices where incoming student transcripts, student records, and financial aid documents are part of their processes providing all the groundwork for them. Under the lead work direction of the ITC Student Records Data and Systems Specialist, this position is responsible for providing lead work direction and coordinating the work of a number of student assistants. The incumbent hires, trains, and provides lead work direction to student workers and coordinates and distributes daily work tasks. The incumbent assists in the development, testing, and implementation of workflows and improvements to related business processes. The incumbent is responsible for analyzing, troubleshooting, diagnosing, and resolving problems and issues. The incumbent is also responsible for analyzing and testing department processes and workflows and validating processes after software updates to ensure successful implementation. The incumbent serves as a point-of-contact to numerous offices who require support and assistance with all aspects of document imaging, and for external vendors and education institutions. FLSA : Non-Exempt (Eligible for overtime compensation) Anticipated Hiring Range : $3,551.00 per month (Anticipated hiring rate is at or near the minimum of the Classification Salary Range) CSU Classification Salary Range : $3,551.00 per month - $5,572.00 per month Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 1 Recruitment Type : Regular (Probationary) Time Base : Full-Time Pay Plan : 12 months Work Hours : Monday-Friday, 8am-5pm. Work hours may vary depending on operations. Department Information : Imaging Data Processing department supports essential processes for admissions, graduation, transfer credit evaluation, student success, student services and Financial Aid. The department works with highly confidential student data and is required to process documents and information in a very efficient and effective manner under competing deadlines and constantly shifting priorities. Imaging Data Processing is responsible for the integrity and quality of thousands of document images delivered through various sources. The department evaluates and tests updates for current technologies and document imaging systems to ensure successful implementation. It serves as a point of contact to numerous offices who require assistance with all aspects of imaging: utilization/understanding/interpreting/locating documents. It is also responsible for documentation and training. For more information, please visit: https://www.csus.edu/student-affairs/enrollment-services/ Minimum Qualifications Knowledge and Abilities: General knowledge of data processing systems and their use, data processing procedures, basic programming elements and computer terminology. Ability to lead and train others; understand, interpret, and apply policies and procedures; follow oral and written directions; communicate effectively; and analyze situations accurately and take effective action. Experience: Equivalent to three years of experience in the performance of general office clerical work, two years of which shall have involved journey-level data control activities. In addition, education above the high school level may be substituted for up to one year of required general clerical experience on the basis of either, (a) one year of general education being equivalent to six months of experience, or (b) one year of education of a business, commercial, or data processing nature being equivalent to one year of experience. Required Qualifications Knowledge, Skills, Abilities: Demonstrated understanding of document imaging process, electronic transcripts (and other academic data), data exchange and uploads, and business process workflows for multiple administrative departments. Ability to understand and use different applications and technologies (e.g. OnBase Workflow and Imaging, optical character recognition (OCR) software, PeopleSoft) and be able to perform multiple tasks such as: uploading data, scanning, indexing, verification, and quality control of scanned images. Ability to develop, create, and deliver training documentation of processes and procedures. Demonstrated ability to understand current processes and workflows and be able to analyze them to recommend changes to increase efficiency and effectiveness. Good organizational and time management skills. Ability to work independently as well as collaboratively in a team environment. Ability to troubleshoot and resolve scanning and data entry issues. Ability to work in a high-production environment and coordinate workloads. Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community Conditions of Employment: Ability to successfully pass a background check. Preferred Qualifications General knowledge of the university infrastructure, policies, and procedures specially the one related to Students Affairs. Knowledge involving document imaging, process coordination for Financial Aid, Admissions and Outreach, and Registrar’s Office functions or a broad background in document imaging workflow analysis and the development and testing of new processes in a high volume setting. Knowledge of PC-based applications including but not limited to Microsoft Word, Excel, Outlook, and Internet Explorer. CMS PeopleSoft (Common Management System), Hyland OnBase system, TS130 PS electronic transcript uploads, and/or a general understanding of databases and data security. Knowledge of the electronic transcript delivery methods, such as e-transcript California, Parchment, SPEEDE, National Clearing House, EDI Smart, or e-Scrip-Safe. Knowledge of OnBase Advance Capture and OCR software, high performance Flat Scanners, indexing and/or committing scanned document batches. Experience training and providing lead work direction to student assistants. Comprehensive knowledge of the university infrastructure, policy, and procedures. Documents Needed to Apply Resume Cover Letter Failure to upload required documentation may result in disqualification. About Sacramento State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to learning and student success ; teaching, research, scholarship and creative activity ; justice, diversity, equity and inclusion ; resource development and sustainability ; dedicated community engagement , and wellness and safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State? page. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act), the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request from the Office of Clery Compliance & Training by emailing clery@csus.edu . Under the Clery Act, this position may be designated as a Campus Security Authority (CSA) depending upon the role on campus and/or job duties. If this position is identified by the Director of Clery Compliance & Training as a CSA position, you will be notified via email and will be assigned the appropriate training in CSU Learn. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. COVID19 Vaccination Policy Effective May 2023, per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Eligibility Verification Candidate must furnish proof of eligibility to work in the U.S. California State University, Sacramento is not a sponsoring agency for staff and management positions (ie. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Aug 07 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Working Title: Document Processing Coordinator Classification Title: Senior Data Control Technician Posting Details Priority Application Date (Posting will remain open until filled): Wednesday, August 21, 2024 @ 11:55pm PST Hiring Preference: Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2,5,7, and 9 will be given first consideration in the recruitment. Position Summary This position is essential due to the high demand for imaging processes with a high volume of coordination for prep and processing of student records at Admissions & Outreach, The Office of the University Registrar, Financial Aid, International Programs & Global Engagement, Veterans Success Center, Student-Athlete Resource Center, and Disability Access Center areas. This position serves staff in various offices where incoming student transcripts, student records, and financial aid documents are part of their processes providing all the groundwork for them. Under the lead work direction of the ITC Student Records Data and Systems Specialist, this position is responsible for providing lead work direction and coordinating the work of a number of student assistants. The incumbent hires, trains, and provides lead work direction to student workers and coordinates and distributes daily work tasks. The incumbent assists in the development, testing, and implementation of workflows and improvements to related business processes. The incumbent is responsible for analyzing, troubleshooting, diagnosing, and resolving problems and issues. The incumbent is also responsible for analyzing and testing department processes and workflows and validating processes after software updates to ensure successful implementation. The incumbent serves as a point-of-contact to numerous offices who require support and assistance with all aspects of document imaging, and for external vendors and education institutions. FLSA : Non-Exempt (Eligible for overtime compensation) Anticipated Hiring Range : $3,551.00 per month (Anticipated hiring rate is at or near the minimum of the Classification Salary Range) CSU Classification Salary Range : $3,551.00 per month - $5,572.00 per month Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 1 Recruitment Type : Regular (Probationary) Time Base : Full-Time Pay Plan : 12 months Work Hours : Monday-Friday, 8am-5pm. Work hours may vary depending on operations. Department Information : Imaging Data Processing department supports essential processes for admissions, graduation, transfer credit evaluation, student success, student services and Financial Aid. The department works with highly confidential student data and is required to process documents and information in a very efficient and effective manner under competing deadlines and constantly shifting priorities. Imaging Data Processing is responsible for the integrity and quality of thousands of document images delivered through various sources. The department evaluates and tests updates for current technologies and document imaging systems to ensure successful implementation. It serves as a point of contact to numerous offices who require assistance with all aspects of imaging: utilization/understanding/interpreting/locating documents. It is also responsible for documentation and training. For more information, please visit: https://www.csus.edu/student-affairs/enrollment-services/ Minimum Qualifications Knowledge and Abilities: General knowledge of data processing systems and their use, data processing procedures, basic programming elements and computer terminology. Ability to lead and train others; understand, interpret, and apply policies and procedures; follow oral and written directions; communicate effectively; and analyze situations accurately and take effective action. Experience: Equivalent to three years of experience in the performance of general office clerical work, two years of which shall have involved journey-level data control activities. In addition, education above the high school level may be substituted for up to one year of required general clerical experience on the basis of either, (a) one year of general education being equivalent to six months of experience, or (b) one year of education of a business, commercial, or data processing nature being equivalent to one year of experience. Required Qualifications Knowledge, Skills, Abilities: Demonstrated understanding of document imaging process, electronic transcripts (and other academic data), data exchange and uploads, and business process workflows for multiple administrative departments. Ability to understand and use different applications and technologies (e.g. OnBase Workflow and Imaging, optical character recognition (OCR) software, PeopleSoft) and be able to perform multiple tasks such as: uploading data, scanning, indexing, verification, and quality control of scanned images. Ability to develop, create, and deliver training documentation of processes and procedures. Demonstrated ability to understand current processes and workflows and be able to analyze them to recommend changes to increase efficiency and effectiveness. Good organizational and time management skills. Ability to work independently as well as collaboratively in a team environment. Ability to troubleshoot and resolve scanning and data entry issues. Ability to work in a high-production environment and coordinate workloads. Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community Conditions of Employment: Ability to successfully pass a background check. Preferred Qualifications General knowledge of the university infrastructure, policies, and procedures specially the one related to Students Affairs. Knowledge involving document imaging, process coordination for Financial Aid, Admissions and Outreach, and Registrar’s Office functions or a broad background in document imaging workflow analysis and the development and testing of new processes in a high volume setting. Knowledge of PC-based applications including but not limited to Microsoft Word, Excel, Outlook, and Internet Explorer. CMS PeopleSoft (Common Management System), Hyland OnBase system, TS130 PS electronic transcript uploads, and/or a general understanding of databases and data security. Knowledge of the electronic transcript delivery methods, such as e-transcript California, Parchment, SPEEDE, National Clearing House, EDI Smart, or e-Scrip-Safe. Knowledge of OnBase Advance Capture and OCR software, high performance Flat Scanners, indexing and/or committing scanned document batches. Experience training and providing lead work direction to student assistants. Comprehensive knowledge of the university infrastructure, policy, and procedures. Documents Needed to Apply Resume Cover Letter Failure to upload required documentation may result in disqualification. About Sacramento State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to learning and student success ; teaching, research, scholarship and creative activity ; justice, diversity, equity and inclusion ; resource development and sustainability ; dedicated community engagement , and wellness and safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State? page. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act), the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request from the Office of Clery Compliance & Training by emailing clery@csus.edu . Under the Clery Act, this position may be designated as a Campus Security Authority (CSA) depending upon the role on campus and/or job duties. If this position is identified by the Director of Clery Compliance & Training as a CSA position, you will be notified via email and will be assigned the appropriate training in CSU Learn. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. COVID19 Vaccination Policy Effective May 2023, per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Eligibility Verification Candidate must furnish proof of eligibility to work in the U.S. California State University, Sacramento is not a sponsoring agency for staff and management positions (ie. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Aug 07 2024 Pacific Daylight Time Applications close: Closing Date/Time: