Requirements MOS Code: 17C (Army), 632 (Navy), OS (Coast Guard), 7041 (Marine Corps) Education and Experience : Bachelor's Degree or higher in Business or Public Administration, Aviation Administration, Aviation Management or a related field and two (2) years of professional or managerial Airport operations and administration experience at an F.A.A. certified civilian or comparable airport, or one (1) year experience in a comparable Assistant Airport Operations officer position at a similarly sized F.A.A. certificated airport. Licenses and Certificates : Texas Class "C" Driver's License or equivalent from another state. General Purpose Under direction, oversee and ensure the continuity of El Paso International Airport operations on assigned tour of duty, including the safe operation of air carrier aircraft on the airfield, public safety, airport security and ground transportation services. Typical Duties Oversee and ensure the continuity of airport operations including the safe operation of air carrier aircraft, public safety, security, communications and passenger services. Involves: Monitor airport operations and provide guidance and direction to ensure compliance with safety and security requirements set forth by existing City, State and Federal regulations and standards. Inspect airfield to include runways, ramps and taxiways to ensure compliance with FAR Part 139. Investigate safety hazards and initiate corrective action for airfield and terminal discrepancies. Coordinate with air traffic control (ATC) for closing and opening air traffic movement surfaces as necessary. Maintain all records required by FAA for airport operating certificate. Issue Notices to Airmen (NOTAMS), weather advisories, and maintain daily log used to document airport activity for critical decision making. Enforce FAR Part 139, Part 77 and the TSAR 1540 series regulations to comply with Federal Aviation Administration (FAA) and Transportation Security Administration (TSA) requirements. Perform related duties as required. Involves: Perform duties of immediate supervisor or coworkers as necessary to ensure continuity of operations during absences. Coordinate public safety response to emergencies including police, fire and emergency medical services, communications and dispatch and emergency rescue operations. Maintain records and prepare reports. Respond to and document airport emergencies and situations that may involve loss of human life or property in both airfield and terminal areas. Respond to and resolve inquiries, problems, complaints or unusual situations involving tenant, passengers or the media. Coordinate charter flight activities in terminal area. Assist airlines during irregular flight operations with gate assignments, passenger assistance, coordination of Customs and Border Protection (CBP) and TSA activities. Escort contractors, dignitaries, and other personnel as necessary in terminal and airfield areas. Monitor and inspect terminal building and other airport properties for safety, environmental and customer related issues. Involves: Conduct daily inspections of airport properties including industrial parks, parking lots, airfield perimeter areas, and report safety and maintenance issues as necessary. Coordinate with contract parking management to ensure efficient operations of parking areas during peak traveling periods. Interact with supervisors and employees in order to identify and correct unsafe conditions and promote the observation of safe work practices. Update airport certification manual and emergency plan as necessary. Organize, coordinate and furnish airport operations safety training programs. Involves: Development and implementation of safety programs and training manuals specific to the Airport Air Operations Area (AOA), to include airfield electrical lighting systems; airfield self-inspection programs; movement and non-movement driver training; construction worker training for projects in the airfield movement area and airport terminal. Maintain training records and monitor effectiveness of training programs. Conduct and document airfield movement area practical training for FAA record keeping requirements. Represent the City and department at various meetings and conferences and interact with a wide range of officials, regulatory agencies, airport tenants, department directors, coworkers, media representatives and the public. Maintain contact with outside organizations such as fire department and rescue teams to exchange information and provide mutual assistance Supervise assigned personnel. Involves: Schedule, assign, instruct, guide and check work. Appraise employee performance. Provide for training and development. Enforce personnel rules and regulations and work behavior standards firmly and impartially. Counsel, motivate and maintain harmony. Interview applicants. Provide direction and oversee airport personnel after normal work hours. General Information For complete job specification, click here. Note: This is a new recruitment for Airport Operations Supervisor. You must re-apply if you are still interested in this position. I mportant Note: Required Supplemental Questions and answers are considered an examination component and will generate a score. Applicants are being tested on a conditional basis pending a review of minimum qualifications. Applications will be reviewed for applicants who pass the Supplemental Questions examination. Per CSC Rules & Regulations, after review of the minimum qualifications for applicants that pass the Supplemental Questions examination, a passing score, combined with applicable seniority points and veteran points, will be used to create a list of candidates. Note: Applicants are encouraged to apply immediately. This position will close when a preset number of qualified applications have been received. Note: Applicants with a foreign degree must have all relevant documents translated and evaluated by a College, University, or Credentials Evaluation Services Department prior to submitting them to the Human Resources Department. A resume and/or other documents will not be accepted in lieu of a completed application. Comments such as "See resume" are not acceptable and will result in application being considered incomplete. To qualify for this position, required education, experience, knowledge and skills must be clearly stated on your application's employment history. We do not use any information on your resume to review if you meet the minimum qualifications for this position. Failure to fully detail all experience and job duties in the application, or copying/pasting directly from the job specification, or responses referring to your resume will eliminate you from consideration for the position. BENEFITS LIFE AND HEALTH INSURANCE The City of El Paso is a self-insured entity with a third-party administrator for Medical and Pharmacy benefits. Basic Life Insurance Coverage is available at no cost to eligible employees. Additional Life Insurance and coverage for your dependents are also available. Employees can select optional Dental, Vision, and Short Term Disability coverage. Employees also have the option to participate in a Health Savings Account or Flexible Spending Account (healthcare and/or dependent care for daycare expenses). All of these insurance and coverage options can be configured within a month of your new employee orientation date. An Employee Assistance Program (EAP) with access to mental health sessions, therapy, and more is available at no cost. A trained counselors are also available to help you and your dependents cope with life’s stressors so that you can live a happy productive lifestyle. The City’s Wellness Program seeks to promote better health and wellness amongst the workforce through various programs and incentives in which employees may choose to participate in, to include wellness education, fitness tests, biometric screenings, group fitness, health coaching and so much more! Keep Learning, Growing & Reinventing Yourself! The City of El Paso's Tuition Assistance Program encourages employee personal and professional development by sharing educational costs with those employees who have successfully completed their original probation, and in turn retain a skillful workforce. Each year, employees can obtain Tuition Assistance for Degree, Certifications, Continuing Education, and Books & Equipment. ELIGIBILITY FOR VACATION LEAVE All regular employees who are regularly scheduled to work on an average, a minimum of twenty (20) hours per week, who have held a position in the City Service for a period of six months from date of employment, shall be eligible for vacation allowance as hereinafter set forth. Part-time employees shall accrue vacation leave at a pro-rated amount of full-time entitlement based on the number of hours that they are scheduled to work. Employees covered by collective bargaining agreements shall accrue vacation as provided in the applicable agreement. Regular employees in the City Service shall accrue vacation credit at the following rates per pay period, calculated from the date of employment of each employee: For 0 - 5 years of service (12 days): 40 hour per week employees - 3.70 hours per biweekly pay period For >5 to 15 years of service (17 days): 40 hour per week employees - 5.24 hours per biweekly pay period For >15 or more years of service (20 days): 40 hour per week employees - 6.16 hours per biweekly pay period SICK LEAVE WITH PAY Employees shall be entitled to accrue sick leave with pay in accordance with the Rules of the Civil Service Commission. ACCIDENT WITH PAY LEAVE The Amended Section 4.4 of the Ordinance shall become effective upon adoption and shall apply to occupational injuries and occupational diseases occurring on and after date of adoption. Occupational injuries and occupational diseases occurring before such date will be governed by the Ordinance in effect at the time of the date of injury or disease. PREGNANCY LEAVE A) Pregnancy shall be treated the same as any other temporary physical disability. B) An employee on pregnancy leave shall use accumulated and unused regular sick leave time and then (unless granted use of special sick leave) shall be on leave without pay, unless the employee chooses to use any accumulated and unused annual leave. C) An employee going on pregnancy leave shall give written notice to her department head with appropriate medical verification. Before returning to work from pregnancy leave, the individual will provide appropriate medical documentation releasing the employee to return to work, as is required for any individual who has been on leave for a temporary physical disability. LEGAL HOLIDAYS The following days are hereby declared legal holidays for all the City departments, provided that the provisions of this section shall not apply to members of the Fire Department whose duties are to prevent or extinguish fires, or to members of the Police Department whose duties are those of law enforcement: (Amended 10/03/95) 1. First day of January (New Year's Day) 2. Third Monday in January (Martin Luther King Holiday) 3. Thirty-first day in March (Cesar Chavez Day) 4. Last Monday in May (Memorial Day) 5. June 19 (Juneteenth) 6. Fourth day of July (Independence Day) 7. First Monday in September (Labor Day) 8. Eleventh Day in November (Veteran's Day) 9. Fourth Thursday in November (Thanksgiving Day) 10. The Friday following the fourth Thursday in November (Day after Thanksgiving) 11. Twenty-fifth Day in December (Christmas Day) 12. Employee's Birthday In addition to the above days, the following days are also declared to be legal holidays: 1. Any day designated as a holiday by City Council. 2. When any legal holiday falls on a Saturday, the preceding Friday shall be considered a legal holiday. 3. When any legal holiday falls on a Sunday, the following business day shall be considered a legal holiday. Closing Date/Time: Continuous
Aug 16, 2024
Full Time
Requirements MOS Code: 17C (Army), 632 (Navy), OS (Coast Guard), 7041 (Marine Corps) Education and Experience : Bachelor's Degree or higher in Business or Public Administration, Aviation Administration, Aviation Management or a related field and two (2) years of professional or managerial Airport operations and administration experience at an F.A.A. certified civilian or comparable airport, or one (1) year experience in a comparable Assistant Airport Operations officer position at a similarly sized F.A.A. certificated airport. Licenses and Certificates : Texas Class "C" Driver's License or equivalent from another state. General Purpose Under direction, oversee and ensure the continuity of El Paso International Airport operations on assigned tour of duty, including the safe operation of air carrier aircraft on the airfield, public safety, airport security and ground transportation services. Typical Duties Oversee and ensure the continuity of airport operations including the safe operation of air carrier aircraft, public safety, security, communications and passenger services. Involves: Monitor airport operations and provide guidance and direction to ensure compliance with safety and security requirements set forth by existing City, State and Federal regulations and standards. Inspect airfield to include runways, ramps and taxiways to ensure compliance with FAR Part 139. Investigate safety hazards and initiate corrective action for airfield and terminal discrepancies. Coordinate with air traffic control (ATC) for closing and opening air traffic movement surfaces as necessary. Maintain all records required by FAA for airport operating certificate. Issue Notices to Airmen (NOTAMS), weather advisories, and maintain daily log used to document airport activity for critical decision making. Enforce FAR Part 139, Part 77 and the TSAR 1540 series regulations to comply with Federal Aviation Administration (FAA) and Transportation Security Administration (TSA) requirements. Perform related duties as required. Involves: Perform duties of immediate supervisor or coworkers as necessary to ensure continuity of operations during absences. Coordinate public safety response to emergencies including police, fire and emergency medical services, communications and dispatch and emergency rescue operations. Maintain records and prepare reports. Respond to and document airport emergencies and situations that may involve loss of human life or property in both airfield and terminal areas. Respond to and resolve inquiries, problems, complaints or unusual situations involving tenant, passengers or the media. Coordinate charter flight activities in terminal area. Assist airlines during irregular flight operations with gate assignments, passenger assistance, coordination of Customs and Border Protection (CBP) and TSA activities. Escort contractors, dignitaries, and other personnel as necessary in terminal and airfield areas. Monitor and inspect terminal building and other airport properties for safety, environmental and customer related issues. Involves: Conduct daily inspections of airport properties including industrial parks, parking lots, airfield perimeter areas, and report safety and maintenance issues as necessary. Coordinate with contract parking management to ensure efficient operations of parking areas during peak traveling periods. Interact with supervisors and employees in order to identify and correct unsafe conditions and promote the observation of safe work practices. Update airport certification manual and emergency plan as necessary. Organize, coordinate and furnish airport operations safety training programs. Involves: Development and implementation of safety programs and training manuals specific to the Airport Air Operations Area (AOA), to include airfield electrical lighting systems; airfield self-inspection programs; movement and non-movement driver training; construction worker training for projects in the airfield movement area and airport terminal. Maintain training records and monitor effectiveness of training programs. Conduct and document airfield movement area practical training for FAA record keeping requirements. Represent the City and department at various meetings and conferences and interact with a wide range of officials, regulatory agencies, airport tenants, department directors, coworkers, media representatives and the public. Maintain contact with outside organizations such as fire department and rescue teams to exchange information and provide mutual assistance Supervise assigned personnel. Involves: Schedule, assign, instruct, guide and check work. Appraise employee performance. Provide for training and development. Enforce personnel rules and regulations and work behavior standards firmly and impartially. Counsel, motivate and maintain harmony. Interview applicants. Provide direction and oversee airport personnel after normal work hours. General Information For complete job specification, click here. Note: This is a new recruitment for Airport Operations Supervisor. You must re-apply if you are still interested in this position. I mportant Note: Required Supplemental Questions and answers are considered an examination component and will generate a score. Applicants are being tested on a conditional basis pending a review of minimum qualifications. Applications will be reviewed for applicants who pass the Supplemental Questions examination. Per CSC Rules & Regulations, after review of the minimum qualifications for applicants that pass the Supplemental Questions examination, a passing score, combined with applicable seniority points and veteran points, will be used to create a list of candidates. Note: Applicants are encouraged to apply immediately. This position will close when a preset number of qualified applications have been received. Note: Applicants with a foreign degree must have all relevant documents translated and evaluated by a College, University, or Credentials Evaluation Services Department prior to submitting them to the Human Resources Department. A resume and/or other documents will not be accepted in lieu of a completed application. Comments such as "See resume" are not acceptable and will result in application being considered incomplete. To qualify for this position, required education, experience, knowledge and skills must be clearly stated on your application's employment history. We do not use any information on your resume to review if you meet the minimum qualifications for this position. Failure to fully detail all experience and job duties in the application, or copying/pasting directly from the job specification, or responses referring to your resume will eliminate you from consideration for the position. BENEFITS LIFE AND HEALTH INSURANCE The City of El Paso is a self-insured entity with a third-party administrator for Medical and Pharmacy benefits. Basic Life Insurance Coverage is available at no cost to eligible employees. Additional Life Insurance and coverage for your dependents are also available. Employees can select optional Dental, Vision, and Short Term Disability coverage. Employees also have the option to participate in a Health Savings Account or Flexible Spending Account (healthcare and/or dependent care for daycare expenses). All of these insurance and coverage options can be configured within a month of your new employee orientation date. An Employee Assistance Program (EAP) with access to mental health sessions, therapy, and more is available at no cost. A trained counselors are also available to help you and your dependents cope with life’s stressors so that you can live a happy productive lifestyle. The City’s Wellness Program seeks to promote better health and wellness amongst the workforce through various programs and incentives in which employees may choose to participate in, to include wellness education, fitness tests, biometric screenings, group fitness, health coaching and so much more! Keep Learning, Growing & Reinventing Yourself! The City of El Paso's Tuition Assistance Program encourages employee personal and professional development by sharing educational costs with those employees who have successfully completed their original probation, and in turn retain a skillful workforce. Each year, employees can obtain Tuition Assistance for Degree, Certifications, Continuing Education, and Books & Equipment. ELIGIBILITY FOR VACATION LEAVE All regular employees who are regularly scheduled to work on an average, a minimum of twenty (20) hours per week, who have held a position in the City Service for a period of six months from date of employment, shall be eligible for vacation allowance as hereinafter set forth. Part-time employees shall accrue vacation leave at a pro-rated amount of full-time entitlement based on the number of hours that they are scheduled to work. Employees covered by collective bargaining agreements shall accrue vacation as provided in the applicable agreement. Regular employees in the City Service shall accrue vacation credit at the following rates per pay period, calculated from the date of employment of each employee: For 0 - 5 years of service (12 days): 40 hour per week employees - 3.70 hours per biweekly pay period For >5 to 15 years of service (17 days): 40 hour per week employees - 5.24 hours per biweekly pay period For >15 or more years of service (20 days): 40 hour per week employees - 6.16 hours per biweekly pay period SICK LEAVE WITH PAY Employees shall be entitled to accrue sick leave with pay in accordance with the Rules of the Civil Service Commission. ACCIDENT WITH PAY LEAVE The Amended Section 4.4 of the Ordinance shall become effective upon adoption and shall apply to occupational injuries and occupational diseases occurring on and after date of adoption. Occupational injuries and occupational diseases occurring before such date will be governed by the Ordinance in effect at the time of the date of injury or disease. PREGNANCY LEAVE A) Pregnancy shall be treated the same as any other temporary physical disability. B) An employee on pregnancy leave shall use accumulated and unused regular sick leave time and then (unless granted use of special sick leave) shall be on leave without pay, unless the employee chooses to use any accumulated and unused annual leave. C) An employee going on pregnancy leave shall give written notice to her department head with appropriate medical verification. Before returning to work from pregnancy leave, the individual will provide appropriate medical documentation releasing the employee to return to work, as is required for any individual who has been on leave for a temporary physical disability. LEGAL HOLIDAYS The following days are hereby declared legal holidays for all the City departments, provided that the provisions of this section shall not apply to members of the Fire Department whose duties are to prevent or extinguish fires, or to members of the Police Department whose duties are those of law enforcement: (Amended 10/03/95) 1. First day of January (New Year's Day) 2. Third Monday in January (Martin Luther King Holiday) 3. Thirty-first day in March (Cesar Chavez Day) 4. Last Monday in May (Memorial Day) 5. June 19 (Juneteenth) 6. Fourth day of July (Independence Day) 7. First Monday in September (Labor Day) 8. Eleventh Day in November (Veteran's Day) 9. Fourth Thursday in November (Thanksgiving Day) 10. The Friday following the fourth Thursday in November (Day after Thanksgiving) 11. Twenty-fifth Day in December (Christmas Day) 12. Employee's Birthday In addition to the above days, the following days are also declared to be legal holidays: 1. Any day designated as a holiday by City Council. 2. When any legal holiday falls on a Saturday, the preceding Friday shall be considered a legal holiday. 3. When any legal holiday falls on a Sunday, the following business day shall be considered a legal holiday. Closing Date/Time: Continuous
Requirements MOS Code: 3P011B (Air Force), 15P (Army), OS (Coast Guard), 0372 (Marine Corps), 001509 (Navy) Education and Experience : A High School diploma, GED or higher, plus five (5) years of experience in public safety dispatching, call taking or telecommunication related experience. Must successfully pass an audiogram, drug screen and stringent background investigation. Licenses and Certificates : Texas Driver’s license Class ‘C’ or equivalent. Completion of the Basic Telecommunicator and Crisis Communications certification, Dispatch Pro-QA certification, and FEMA Emergency Management Institute (EMI) Independent Study Course within the first year of employment. General Purpose Under direction, oversee, train and assist with emergency and non-emergency calls for service, radio activity and computer dispatch functions; supervise and integrate the activities and personnel of the El Paso International Airport (EPIA) communication dispatchers on an assigned shift to ensure that all emergency and non-emergency calls for service are properly documented and appropriately handled in a timely manner. Typical Duties Supervises the Airport communication dispatchers for emergency and/or non-emergency services of the El Paso International Airport (EPIA). Involves: Ensure that services are dispatched appropriately to include customer service, ground transportation, law enforcement, firefighting, airport operations and/or emergency medical services. Ensure adequate personnel are on duty. Review calls and operational logs for quality assurance and adherence to established policies and procedures. Serve as a liaison between operations and security management and assigned airport dispatchers. Ensure communication dispatchers appropriately dispatch, handle and report access control issues, security violations and issues observed through security video surveillance. Update department management of on-going incidents and advises of potentially serious situations. Perform other administrative duties related to airport communications operations. Involves: Monitor the operation of all communications systems. Identify, troubleshoot and correct minor problems. Notify systems technicians of equipment failures or malfunctions and generate work orders. Manage all assigned communication equipment, provide updates on status of equipment and establish a plan to replace ageing equipment. Maintain security within the communications office to ensure that unauthorized personnel are not granted access. Create and maintain airport communications procedures and directives to ensure dispatchers are applying updated security related communications effectively and timely. Review operational logs used by the dispatchers to ensure all information is accurate, complete and coherent. Initiate call-outs for airport support entities when requested. Provide assistance and act as liaison with personnel of other City departments and outside agencies. Alert and brief officials of public service emergency situations of major impact as needed. Research, investigate and follow-up on citizen and interdepartmental complaints regarding airport communication operations. Interact with public officials, vendors, contractors, tenants, other departments or the general public. Provide accurate information to inquiries, resolve problems, respond to complaints and take corrective action. Perform duties of subordinate personnel as necessary to ensure continuity of operations during absences. Identify divisional and individual training needs, develop and conduct training as needed. Involves: Research, collection, dissemination and documentation of all individual and division training standards. Prepare training programs, lesson plans and conduct teaching assignments to ensure FAA/TSA communications compliance and standards are met. Supervise assigned personnel. Involves: Meet with staff on regular scheduled basis. Prioritize and coordinate unit activities. Instruct, review, guide and check work. Appraise employee performance. Provide training and development. Enforce personnel rules, regulations, and work and safety standards. Counsel, motivate and maintain harmony. Interview applicants. Recommend hires, terminations, transfers, disciplinary actions; recommend, payroll, leave, merit pay or other employee status changes. General Information For complete job specification, click here. Note: This is an unclassified contract position. Note: This is a new advertisement for Airport Communications Supervisor. You must apply if you are still interested in this position. Note: Applicants are encouraged to apply immediately. This position will close when a preset number of qualified applications have been received. A résumé and/or other documents will not be accepted in lieu of a completed application. Comments such as “See résumé” are not acceptable and will result in the application being considered incomplete. To qualify for this position, required education, experience, knowledge and skills must be clearly stated on your application’s employment history. We do not use any information on your resume to review if you meet the minimum qualifications for this position. Failure to fully detail all experience and job duties in the application, or copying/pasting directly from the job specification, or responses referring to your résumé will eliminate you from consideration for the position. Determined by agreement Closing Date/Time: Continuous
Aug 09, 2024
Full Time
Requirements MOS Code: 3P011B (Air Force), 15P (Army), OS (Coast Guard), 0372 (Marine Corps), 001509 (Navy) Education and Experience : A High School diploma, GED or higher, plus five (5) years of experience in public safety dispatching, call taking or telecommunication related experience. Must successfully pass an audiogram, drug screen and stringent background investigation. Licenses and Certificates : Texas Driver’s license Class ‘C’ or equivalent. Completion of the Basic Telecommunicator and Crisis Communications certification, Dispatch Pro-QA certification, and FEMA Emergency Management Institute (EMI) Independent Study Course within the first year of employment. General Purpose Under direction, oversee, train and assist with emergency and non-emergency calls for service, radio activity and computer dispatch functions; supervise and integrate the activities and personnel of the El Paso International Airport (EPIA) communication dispatchers on an assigned shift to ensure that all emergency and non-emergency calls for service are properly documented and appropriately handled in a timely manner. Typical Duties Supervises the Airport communication dispatchers for emergency and/or non-emergency services of the El Paso International Airport (EPIA). Involves: Ensure that services are dispatched appropriately to include customer service, ground transportation, law enforcement, firefighting, airport operations and/or emergency medical services. Ensure adequate personnel are on duty. Review calls and operational logs for quality assurance and adherence to established policies and procedures. Serve as a liaison between operations and security management and assigned airport dispatchers. Ensure communication dispatchers appropriately dispatch, handle and report access control issues, security violations and issues observed through security video surveillance. Update department management of on-going incidents and advises of potentially serious situations. Perform other administrative duties related to airport communications operations. Involves: Monitor the operation of all communications systems. Identify, troubleshoot and correct minor problems. Notify systems technicians of equipment failures or malfunctions and generate work orders. Manage all assigned communication equipment, provide updates on status of equipment and establish a plan to replace ageing equipment. Maintain security within the communications office to ensure that unauthorized personnel are not granted access. Create and maintain airport communications procedures and directives to ensure dispatchers are applying updated security related communications effectively and timely. Review operational logs used by the dispatchers to ensure all information is accurate, complete and coherent. Initiate call-outs for airport support entities when requested. Provide assistance and act as liaison with personnel of other City departments and outside agencies. Alert and brief officials of public service emergency situations of major impact as needed. Research, investigate and follow-up on citizen and interdepartmental complaints regarding airport communication operations. Interact with public officials, vendors, contractors, tenants, other departments or the general public. Provide accurate information to inquiries, resolve problems, respond to complaints and take corrective action. Perform duties of subordinate personnel as necessary to ensure continuity of operations during absences. Identify divisional and individual training needs, develop and conduct training as needed. Involves: Research, collection, dissemination and documentation of all individual and division training standards. Prepare training programs, lesson plans and conduct teaching assignments to ensure FAA/TSA communications compliance and standards are met. Supervise assigned personnel. Involves: Meet with staff on regular scheduled basis. Prioritize and coordinate unit activities. Instruct, review, guide and check work. Appraise employee performance. Provide training and development. Enforce personnel rules, regulations, and work and safety standards. Counsel, motivate and maintain harmony. Interview applicants. Recommend hires, terminations, transfers, disciplinary actions; recommend, payroll, leave, merit pay or other employee status changes. General Information For complete job specification, click here. Note: This is an unclassified contract position. Note: This is a new advertisement for Airport Communications Supervisor. You must apply if you are still interested in this position. Note: Applicants are encouraged to apply immediately. This position will close when a preset number of qualified applications have been received. A résumé and/or other documents will not be accepted in lieu of a completed application. Comments such as “See résumé” are not acceptable and will result in the application being considered incomplete. To qualify for this position, required education, experience, knowledge and skills must be clearly stated on your application’s employment history. We do not use any information on your resume to review if you meet the minimum qualifications for this position. Failure to fully detail all experience and job duties in the application, or copying/pasting directly from the job specification, or responses referring to your résumé will eliminate you from consideration for the position. Determined by agreement Closing Date/Time: Continuous
HOUSTON AIRPORT SYSTEM
Houston, Texas, United States
POSITION OVERVIEW Applications accepted from: ALL PERSONS INTERESTED Division/Section: Operations I Landside Operations, George Bush Intercontinental Airport. Workdays & Hours: Shift work, rotating schedule, weekend/holidays - subject to change. GENERAL SUMMARY: Maintains a safe and efficient landside airport environment by ensuring the efficient operations of roadways, terminals, and ground transportation activities for passengers and airport personnel. Under general supervision; performs work involving the oversight of commercial vehicle operations and traffic control in terminals and on roadways. Enforces safety, and security regulations and policies. RESPONSIBILITIES: Performs staging area duties including but not limited to posting and dispatch of taxicabs utilizing the Taxi Dispatch System, process taxi ticket trip sales, and conduct staging lot inspections. Performs terminal area duties including but not limited to obtaining a taxi for passengers, collecting departure fees from taxicabs, and maintaining taxicab availability. Facilitates commercial vehicle (i.e. Limousines, shuttles, taxis and Transportation Network Company “TNC” vehicles), processing permit sales and compliance by conducting inspections in accordance with applicable regulations and policies. Oversees curb zones for safe and efficient traffic flow of both pedestrians and vehicles. Enforces tow and parking regulations by notifying primary agent and/or supervisor of potential citation. Monitors passenger access to airport terminals. Assists with traffic accidents and disabled vehicles by notifying emergency personnel and maintenance teams as needed. Responds to call for assistance by customers and the Airport Communication Center “ACC” in a timely manner. Addresses and deescalates situations as appropriate and takes necessary corrective actions to remedy issues that arise. Responds to call for assistance by customers and the Airport Communication Center “ACC” in a timely manner. Addresses and deescalates situations as appropriate and takes necessary corrective actions to remedy issues that arise. May conduct inspections of all landside facilities, roads, and terminals. Monitor security access points, challenge airport badges, conduct periodic and random inspections, in partnership with all stakeholders, tenants, contractors and other governmental agency representatives. Notifies supervisor of any unsafe conditions, violations and discrepancies. Completes daily reports/logs of all activities (i.e. ticket and permit sales, taxi/vehicle activity, etc.) conducted during a shift. Contributes to the team by performing other duties as assigned. MINIMUM REQUIREMENTS EDUCATIONAL REQUIREMENTS: Requires an Associate’s degree in Aviation Management, Airway Science, Criminal Justice, Law Enforcement, Business Administration, Public Administration or a related field. EXPERIENCE: Six (6) months of experience in airport operations, airport security, airport safety and/or any other customer service-related field is required. Directly related professional experience in airport operations/security or customer service may substitute for the above education requirement on a year-for-year basis. LICENSES/CLEARANCES: Requires a valid Class C Texas Driver’s license and compliance with COH policies on driving. Must be able to pass a criminal background check, obtain and maintain federally-mandated security clearances for working at an airport. PREFERENCES Preference will be given to applicants with airport operations, airport security, or law enforcement. Consideration will be given to applicants with customer service experience in an aviation setting. Preference will be given to applicants with experience conducting traffic control for a large facility. Candidates with the ability to communicate effectively verbally and in writing; effective communication when using bilingual or multilingual skills to communicate with customers is a plus. Experience with Microsoft Office Suite and business writing skills is preferred. *Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6.* GENERAL INFORMATION SELECTION/SKILLS TESTS REQUIRE The selection process will involve application review and/or interview. Department may administer skills assessment test. SAFETY IMPACT POSITION/YES If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test. Pay Grade - 13 SALARY INFORMATION Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification. APPLICATION PROCEDURES Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: www.houstontx.gov. To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call 281-233-1886. If you need special services or accommodations, call 281-233-1886; (TTY 7-1-1) If you need login assistance or technical support call 855-524-5627. Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process. All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided. Applicants are encouraged to attach a cover letter and resume along with their completed application when applying. For further information pertaining to the Houston Airport System, please visit: EOE Equal Opportunity Employer The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy. The city offers a competitive benefits program, including competitively priced health coverage and a defined contribution pension plan. Benefits include: • Medical • Dental • Vision • Wellness • Life insurance • Long-term disability • Retirement pension • 457 deferred compensation plan • Employee Assistance Program • 10 days of vacation each year • 11 city holidays, plus one floating holiday • Flexible schedules • Professional development opportunities • Transportation/parking plan • Section 125 pretax deductions • Dependent Care Reimbursement Plan • Healthcare Flexible Spending Account For plan details, visit http://www.houstontx.gov/hr/benefits.html Closing Date/Time: 9/18/2024 11:59 PM Central
Sep 05, 2024
Full Time
POSITION OVERVIEW Applications accepted from: ALL PERSONS INTERESTED Division/Section: Operations I Landside Operations, George Bush Intercontinental Airport. Workdays & Hours: Shift work, rotating schedule, weekend/holidays - subject to change. GENERAL SUMMARY: Maintains a safe and efficient landside airport environment by ensuring the efficient operations of roadways, terminals, and ground transportation activities for passengers and airport personnel. Under general supervision; performs work involving the oversight of commercial vehicle operations and traffic control in terminals and on roadways. Enforces safety, and security regulations and policies. RESPONSIBILITIES: Performs staging area duties including but not limited to posting and dispatch of taxicabs utilizing the Taxi Dispatch System, process taxi ticket trip sales, and conduct staging lot inspections. Performs terminal area duties including but not limited to obtaining a taxi for passengers, collecting departure fees from taxicabs, and maintaining taxicab availability. Facilitates commercial vehicle (i.e. Limousines, shuttles, taxis and Transportation Network Company “TNC” vehicles), processing permit sales and compliance by conducting inspections in accordance with applicable regulations and policies. Oversees curb zones for safe and efficient traffic flow of both pedestrians and vehicles. Enforces tow and parking regulations by notifying primary agent and/or supervisor of potential citation. Monitors passenger access to airport terminals. Assists with traffic accidents and disabled vehicles by notifying emergency personnel and maintenance teams as needed. Responds to call for assistance by customers and the Airport Communication Center “ACC” in a timely manner. Addresses and deescalates situations as appropriate and takes necessary corrective actions to remedy issues that arise. Responds to call for assistance by customers and the Airport Communication Center “ACC” in a timely manner. Addresses and deescalates situations as appropriate and takes necessary corrective actions to remedy issues that arise. May conduct inspections of all landside facilities, roads, and terminals. Monitor security access points, challenge airport badges, conduct periodic and random inspections, in partnership with all stakeholders, tenants, contractors and other governmental agency representatives. Notifies supervisor of any unsafe conditions, violations and discrepancies. Completes daily reports/logs of all activities (i.e. ticket and permit sales, taxi/vehicle activity, etc.) conducted during a shift. Contributes to the team by performing other duties as assigned. MINIMUM REQUIREMENTS EDUCATIONAL REQUIREMENTS: Requires an Associate’s degree in Aviation Management, Airway Science, Criminal Justice, Law Enforcement, Business Administration, Public Administration or a related field. EXPERIENCE: Six (6) months of experience in airport operations, airport security, airport safety and/or any other customer service-related field is required. Directly related professional experience in airport operations/security or customer service may substitute for the above education requirement on a year-for-year basis. LICENSES/CLEARANCES: Requires a valid Class C Texas Driver’s license and compliance with COH policies on driving. Must be able to pass a criminal background check, obtain and maintain federally-mandated security clearances for working at an airport. PREFERENCES Preference will be given to applicants with airport operations, airport security, or law enforcement. Consideration will be given to applicants with customer service experience in an aviation setting. Preference will be given to applicants with experience conducting traffic control for a large facility. Candidates with the ability to communicate effectively verbally and in writing; effective communication when using bilingual or multilingual skills to communicate with customers is a plus. Experience with Microsoft Office Suite and business writing skills is preferred. *Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6.* GENERAL INFORMATION SELECTION/SKILLS TESTS REQUIRE The selection process will involve application review and/or interview. Department may administer skills assessment test. SAFETY IMPACT POSITION/YES If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test. Pay Grade - 13 SALARY INFORMATION Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification. APPLICATION PROCEDURES Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: www.houstontx.gov. To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call 281-233-1886. If you need special services or accommodations, call 281-233-1886; (TTY 7-1-1) If you need login assistance or technical support call 855-524-5627. Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process. All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided. Applicants are encouraged to attach a cover letter and resume along with their completed application when applying. For further information pertaining to the Houston Airport System, please visit: EOE Equal Opportunity Employer The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy. The city offers a competitive benefits program, including competitively priced health coverage and a defined contribution pension plan. Benefits include: • Medical • Dental • Vision • Wellness • Life insurance • Long-term disability • Retirement pension • 457 deferred compensation plan • Employee Assistance Program • 10 days of vacation each year • 11 city holidays, plus one floating holiday • Flexible schedules • Professional development opportunities • Transportation/parking plan • Section 125 pretax deductions • Dependent Care Reimbursement Plan • Healthcare Flexible Spending Account For plan details, visit http://www.houstontx.gov/hr/benefits.html Closing Date/Time: 9/18/2024 11:59 PM Central
Sacramento County, CA
Sacramento, California, United States
The Position There is an additional 3.35% Management Differential which is added to the posted salary for this class. Please click on the links below to learn more about the positions and to review the full recruitment brochures: Airport Manager of General Aviation Airport Manager of Landside Operations This is a continuous filing exam. Next filing cut-offs are at 5:00 pm on: 7/29/2024, 8/19/2024, *9/9/2024, 9/30/24 (final) Under general direction, the Airport Manager manages, supervises, and coordinates the activities and operations of a specific functional area of the Sacramento County Department of Airports and coordinates assigned activities with other sections, departments, outside agencies and the general public. Examples of Knowledge and Abilities Knowledge of Principles and practices of management and organizational theory, including planning, organizational design, business finance, budget preparation, business development, project management, and organizational effectiveness Commercial property management, retail leasing, and property/tenant principles and practices Marketing and public relations principles, strategies and methods Principles and practices of supervision, discipline, leadership, mentoring, and training Applicable federal, state, and local laws, codes, and regulations Operational characteristics, services, and activities of assigned programs and functions Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, databases, and other specialized applications related to area of assignment English usage, spelling, grammar, and punctuation Principles and practices of airport operations, development, management, and finance Airport security requirements Ability to Select, supervise, train, and evaluate staff Plan, coordinate, assign, and review the work of subordinate staff Investigate and resolve disciplinary issues Work independently and in a team environment Effectively manage multiple projects and priorities Develop, monitor and interpret budgets and other financial documents Plan, manage, and complete complex work assignments Independently and effectively make decisions regarding airport operational needs and the safety of the public Develop and maintain cooperative, effective working relationships with all levels of County staff, public and private organizations, public officials, the media and the general public Communicate clearly and concisely, both verbally and in writing Interpret and apply applicable federal, state, and local laws, codes, and regulations Apply customer service skills, including the identification of customer needs and follow up to ensure customer commitments have been met Effectively represent the department to other departments, agencies, and the public Influence and persuade others Interpret and summarize a variety of data and information Exercise discretion and maintain confidentiality of information Employment Qualifications Minimum Qualifications Completion of a Bachelor's Degree, or higher, from an accredited college or university. AND Either: 1. Three years of full-time paid experience employed by the County of Sacramento performing duties comparable to Senior Airport Economic Development Specialist, Airport Operations Officer, Senior Airport Planner, Airfield Maintenance Supervisor, or Fire Battalion Chief, Aircraft Rescue and Firefighting. Or: 2. Three years of full-time paid supervisory level experience or higher, at an airport or in the aviation industry. Or: 3. Three years of full-time paid supervisory level experience or higher in retail property/tenant management or commercial real property leasing. Or: 4. Three years of full-time paid supervisory level experience or higher in communications, marketing, or public relations and media. In order to be qualifying, experience in these areas must have included responsibility for policy planning and program development. Note: Additional experience at the level of and in one of the areas listed above can be substituted for the required education on a year for year basis. (30 semester units or 45 quarter units = 1 year of experience.) Note: If the word "experience" is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net Sacramento County is about enriching communities to thrive. We strive to create inclusive workplaces that reflect the communities we serve. We value and celebrate the unique perspectives, backgrounds, abilities, and diverse dimensions of our employees and residents. Through transparency, courage, innovation, and trust we are committed to advance equity and transformational change. We are a proud equal opportunity employer. If you need assistance or an accommodation due to a disability for any phase of the hiring process, please contact our Disability Compliance Office at dco@saccounty.gov or 916-874-7642, CA Relay 711 EMPLOYEE BENEFITS As an employee of the County of Sacramento, there will be a variety of benefits available to you. These benefits currently include: health, dental and life insurance; flexible spending account options for dependent care and unreimbursed dental and/or medical cost; and an employee assistance program (EAP). GENERAL BENEFITS: Most employee benefits are similar to the following for all County employees. However, some benefits differ, depending on the employee representation unit to which the employee's job classification is assigned. Information about the exact benefits applicable to a particular job classification may be obtained from the Sacramento County Department of Benefits or by visiting www.saccountyjobs.net. TEMPORARY POSITIONS: Most benefits do not apply to temporary positions. The explanations of benefits applies to employees in regular positions. SALARY STEP INCREASES: The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% are given annually until the top of the salary range has been attained. PAY: All employees are paid bi-weekly via direct deposit into the employee's bank account. The pay period covers fourteen (14) calendar days, starting on a Sunday and ending on the second Saturday thereafter. Salaries are generally paid on the Friday following the end of the pay period. Employees can set up their direct deposit and access their pay information via Employee Self Service in MySacCounty. VACATION: Generally, vacation with pay begins at 10 days annually. With increase over a period of years, the maximum annual vacation with pay is 25 days. HOLIDAYS: 14.5 holidays per year as recognized. SICK LEAVE: Equivalent to 15 days annually, unlimited accumulation. Upon retirement, unused sick leave is converted to retirement service credit. PARENTAL LEAVE: Entitles a regular County employee, with at least one year of continuous employment, to schedule a paid parental leave of up to 160 hours upon the birth or during the process of an adoption of a minor child. Parental leave shall be approved by the employee's appointing authority, except where the granting of the parental leave request would unduly interfere with or cause severe hardship upon department operations. TUITION REIMBURSEMENT: Dependent upon union agreements, regular County employees may be eligible to receive Tuition Reimbursement. The costs for course tuition/registration fees and required books/supplies are eligible for reimbursement. Tuition reimbursement amounts may vary depending upon union agreement. RETIREMENT: Social Security and Sacramento County Employees' Retirement System coverage. HEALTH INSURANCE: The County offers a variety of health plan design options to fit individual needs. DENTAL INSURANCE: The County provides a comprehensive dental benefit program for regular full-time and part-time employees and their eligible dependents. This plan pays on a set fee schedule that varies by procedure. Any amount over the fee schedule is the employee's responsibility. The yearly maximum is $2,000 per person, not including orthodontia. The orthodontic benefit is 50% of covered charges with a lifetime maximum of $1,000 per person. LIFE INSURANCE: The County of Sacramento provides a basic life insurance benefit of $15,000 to all eligible employees at no cost. Additional coverage may be purchased through payroll deduction. DEFERRED COMPENSATION: The County offers a Deferred Compensation Program which enables employees to save in a systematic way without paying income tax on either the payroll deduction or the earned interest, prior to withdrawal. EMPLOYEE ASSISTANCE PROGRAM: The County of Sacramento provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as: Legal Advice/Difficult Decisions Marriage or Family Relationships Financial or Credit Worries/Elder Care Alcohol and Drug Abuse WELLNESS INCENTIVE PROGRAM: The County will recognize and award time off to eligible employees who maintain an excellent attendance record. FLEXIBLE SPENDING ACCOUNT: The County offers regular employees two separate Flexible Spending Accounts (FSA's). These accounts allow employees to set money aside, on a pre-tax basis via payroll deduction, to pay for medical, dental or dependent care expenses. DEPENDENT CARE REIMBURSEMENT ACCOUNT: Employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. MEDICAL REIMBURSEMENT ACCOUNT: The Medical Reimbursement Account allows pre-tax dollars to be set aside to pay for out-of-pocket expenses that are not paid by insurance or reimbursed by any other benefit plan. WORKERS' COMPENSATION: In case of injury while on the job, each employee is protected under the Workers' Compensation laws of California. SACRAMENTO CREDIT UNION: The credit union offers loan facilities and systematic saving plans through payroll deduction. SELECTION AND PLACEMENT Sacramento County encourages applications from all persons regardless of race, color, ancestry, religious creed, national origin, gender, disability, political affiliation, or age. Certain age limits may be required by law, ordinance, or Civil Service direction for specific classifications such as those identified with hazardous occupations. MINIMUM QUALIFICATIONS: Please read carefully the "Minimum Qualifications" section of your announcement. You must meet those qualifications by the application deadline date unless otherwise specified. Your application must clearly show you meet the minimum qualifications by the application deadline date, or it will not be accepted. All statements are subject to verification. "Experience" means full-time paid experience unless the announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. PROMOTIONAL EXAMINATIONS: If the announcement indicates the examination is given on a promotional basis, candidates must hold permanent status in Sacramento County Civil Service by the application deadline date and must meet the minimum qualifications. OPEN EXAMINATIONS: Any person who meets the minimum qualifications may apply. CONTINUOUS FILING EXAMINATIONS: Applicants are eligible to reapply to and retake a continuous filing exam after 6 months from the date the previous exam results was received. ELIGIBLE LISTS: Names of qualified persons who made a passing score on an examination are entered, in order of their final grades, on an eligible list. To fill each vacancy, the hiring department will make a selection from among the top three ranks on the employment lists. EXAMINATION RATINGS: Unless otherwise stated on the announcement: To be successful, candidates must obtain a rating of at least 70% on each part of the examination. This may be an adjusted score or an arithmetic 70% of the total possible score as determined by the Director. APPEAL PROCESS: Persons who believe their applications have been improperly rejected may request the Employment Services Division to review its decision to reject the application. If the applicant desires to submit additional proof of qualifications, such proof must be received by Personnel Services not less than two (2) calendar days prior to the scheduled date for the examination. Persons who are disqualified in any phase of the examination may appeal such adverse action, in writing, to the Civil Service Commission, 700 H Street, Room 2640, Sacramento, CA 95814, telephone: (916) 874-5586. Such appeals must be filed within thirty (30) calendar days after notice of the adverse action was mailed to the candidate. FOR MORE INFORMATION PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS (FAQs): https://personnel.saccounty.net/Pages/EmploymentServicesFAQs.aspx OTHER INFORMATION VETERAN'S PREFERENCE: Military veterans who have served during wartime shall be given preference in initial appointment to County service. Such preference shall apply, provided the veteran has first achieved a minimum passing score in the examination. The passing score of a veteran shall be annotated to indicate the veteran's score shall be regarded as 5 points or higher, OR 10 points higher for disabled veterans, only for the purpose of determining the three ranks along with which the veteran's name shall be certified. No score shall actually be changed and no new rank shall be created as a result of application of veteran's preference for certification purposes. "Disabled Veteran" means any veteran who has served during wartime and, who, as of the final filing date for an examination is declared by the United States Veterans Administration or military service department to be 10% or more disabled as a result of his/her military service. Persons claiming eligibility for disabled veteran's preference must submit to the employment office, on or before the application deadline date, a certification from the United States Veterans Administration or a military service department, dated within 1 year, which certifies the present existence of a service related disability of 10% or more, or other acceptable proof of such disability as a result of his/her military service. Persons claiming eligibility for veterans preference must submit a copy of Form DD 214 or other acceptable proof of veteran's status on or before the final filing date for the examination. For purpose of this rule "reserve" status does not constitute active duty. CITIZENSHIP OR AUTHORIZED ALIEN REQUIREMENT: As required by the Immigration Reform and Control Act, all County employees must be United States citizens or aliens lawfully authorized to work in the United States. Proof of citizenship or authorized status will be required prior to appointment. CONFLICT OF INTEREST CODE: Some County Civil Service positions are covered by financial disclosure requirements intended to identify potential conflicts of interest. CONCURRENT EMPLOYMENT: No employee may concurrently occupy more than one County position. SPECIAL SKILL QUALIFICATIONS (WHEN SPECIFIED ON THE APPLICATION): Persons who have special skills required by some (but not all) positions in a class may be certified ahead of others provided that: Such special skills are based on the duties and requirements of the positions and are in conformance with merit system and equal opportunity principles, and The certification of eligibles who possess special skills have been approved by the Civil Service Commission. PRE-EMPLOYMENT MEDICAL EXAMINATION & DRUG TESTING: The County of Sacramento is committed to maintaining a drug and alcohol free workplace. All persons selected for appointment to positions must pass a medical examination and a drug test, administered by the County at no cost to the applicant. DRIVER LICENSE: Possession of a valid California Driver License may be required for some positions. PROBATIONARY PERIOD: Regular positions are subject to a probationary period which is an extension of the selection process. Unless otherwise indicated on the announcement, the probationary period is six (6) months. AGENCY SHOP/FAIR SHARE FEE: Some positions require, as a condition of continued employment, that the person either: 1. Become a union member; 2. Pay a fair share fee to the union; or, 3. Meet specific requirements under which an equivalent amount must be paid to a charity. FINGERPRINTING AND CRIMINAL RECORD CHECKS: Fingerprinting and criminal record checks are required for some positions. Closing Date/Time: 9/30/2024 5:00 PM Pacific
Jul 09, 2024
The Position There is an additional 3.35% Management Differential which is added to the posted salary for this class. Please click on the links below to learn more about the positions and to review the full recruitment brochures: Airport Manager of General Aviation Airport Manager of Landside Operations This is a continuous filing exam. Next filing cut-offs are at 5:00 pm on: 7/29/2024, 8/19/2024, *9/9/2024, 9/30/24 (final) Under general direction, the Airport Manager manages, supervises, and coordinates the activities and operations of a specific functional area of the Sacramento County Department of Airports and coordinates assigned activities with other sections, departments, outside agencies and the general public. Examples of Knowledge and Abilities Knowledge of Principles and practices of management and organizational theory, including planning, organizational design, business finance, budget preparation, business development, project management, and organizational effectiveness Commercial property management, retail leasing, and property/tenant principles and practices Marketing and public relations principles, strategies and methods Principles and practices of supervision, discipline, leadership, mentoring, and training Applicable federal, state, and local laws, codes, and regulations Operational characteristics, services, and activities of assigned programs and functions Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, databases, and other specialized applications related to area of assignment English usage, spelling, grammar, and punctuation Principles and practices of airport operations, development, management, and finance Airport security requirements Ability to Select, supervise, train, and evaluate staff Plan, coordinate, assign, and review the work of subordinate staff Investigate and resolve disciplinary issues Work independently and in a team environment Effectively manage multiple projects and priorities Develop, monitor and interpret budgets and other financial documents Plan, manage, and complete complex work assignments Independently and effectively make decisions regarding airport operational needs and the safety of the public Develop and maintain cooperative, effective working relationships with all levels of County staff, public and private organizations, public officials, the media and the general public Communicate clearly and concisely, both verbally and in writing Interpret and apply applicable federal, state, and local laws, codes, and regulations Apply customer service skills, including the identification of customer needs and follow up to ensure customer commitments have been met Effectively represent the department to other departments, agencies, and the public Influence and persuade others Interpret and summarize a variety of data and information Exercise discretion and maintain confidentiality of information Employment Qualifications Minimum Qualifications Completion of a Bachelor's Degree, or higher, from an accredited college or university. AND Either: 1. Three years of full-time paid experience employed by the County of Sacramento performing duties comparable to Senior Airport Economic Development Specialist, Airport Operations Officer, Senior Airport Planner, Airfield Maintenance Supervisor, or Fire Battalion Chief, Aircraft Rescue and Firefighting. Or: 2. Three years of full-time paid supervisory level experience or higher, at an airport or in the aviation industry. Or: 3. Three years of full-time paid supervisory level experience or higher in retail property/tenant management or commercial real property leasing. Or: 4. Three years of full-time paid supervisory level experience or higher in communications, marketing, or public relations and media. In order to be qualifying, experience in these areas must have included responsibility for policy planning and program development. Note: Additional experience at the level of and in one of the areas listed above can be substituted for the required education on a year for year basis. (30 semester units or 45 quarter units = 1 year of experience.) Note: If the word "experience" is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net Sacramento County is about enriching communities to thrive. We strive to create inclusive workplaces that reflect the communities we serve. We value and celebrate the unique perspectives, backgrounds, abilities, and diverse dimensions of our employees and residents. Through transparency, courage, innovation, and trust we are committed to advance equity and transformational change. We are a proud equal opportunity employer. If you need assistance or an accommodation due to a disability for any phase of the hiring process, please contact our Disability Compliance Office at dco@saccounty.gov or 916-874-7642, CA Relay 711 EMPLOYEE BENEFITS As an employee of the County of Sacramento, there will be a variety of benefits available to you. These benefits currently include: health, dental and life insurance; flexible spending account options for dependent care and unreimbursed dental and/or medical cost; and an employee assistance program (EAP). GENERAL BENEFITS: Most employee benefits are similar to the following for all County employees. However, some benefits differ, depending on the employee representation unit to which the employee's job classification is assigned. Information about the exact benefits applicable to a particular job classification may be obtained from the Sacramento County Department of Benefits or by visiting www.saccountyjobs.net. TEMPORARY POSITIONS: Most benefits do not apply to temporary positions. The explanations of benefits applies to employees in regular positions. SALARY STEP INCREASES: The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% are given annually until the top of the salary range has been attained. PAY: All employees are paid bi-weekly via direct deposit into the employee's bank account. The pay period covers fourteen (14) calendar days, starting on a Sunday and ending on the second Saturday thereafter. Salaries are generally paid on the Friday following the end of the pay period. Employees can set up their direct deposit and access their pay information via Employee Self Service in MySacCounty. VACATION: Generally, vacation with pay begins at 10 days annually. With increase over a period of years, the maximum annual vacation with pay is 25 days. HOLIDAYS: 14.5 holidays per year as recognized. SICK LEAVE: Equivalent to 15 days annually, unlimited accumulation. Upon retirement, unused sick leave is converted to retirement service credit. PARENTAL LEAVE: Entitles a regular County employee, with at least one year of continuous employment, to schedule a paid parental leave of up to 160 hours upon the birth or during the process of an adoption of a minor child. Parental leave shall be approved by the employee's appointing authority, except where the granting of the parental leave request would unduly interfere with or cause severe hardship upon department operations. TUITION REIMBURSEMENT: Dependent upon union agreements, regular County employees may be eligible to receive Tuition Reimbursement. The costs for course tuition/registration fees and required books/supplies are eligible for reimbursement. Tuition reimbursement amounts may vary depending upon union agreement. RETIREMENT: Social Security and Sacramento County Employees' Retirement System coverage. HEALTH INSURANCE: The County offers a variety of health plan design options to fit individual needs. DENTAL INSURANCE: The County provides a comprehensive dental benefit program for regular full-time and part-time employees and their eligible dependents. This plan pays on a set fee schedule that varies by procedure. Any amount over the fee schedule is the employee's responsibility. The yearly maximum is $2,000 per person, not including orthodontia. The orthodontic benefit is 50% of covered charges with a lifetime maximum of $1,000 per person. LIFE INSURANCE: The County of Sacramento provides a basic life insurance benefit of $15,000 to all eligible employees at no cost. Additional coverage may be purchased through payroll deduction. DEFERRED COMPENSATION: The County offers a Deferred Compensation Program which enables employees to save in a systematic way without paying income tax on either the payroll deduction or the earned interest, prior to withdrawal. EMPLOYEE ASSISTANCE PROGRAM: The County of Sacramento provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as: Legal Advice/Difficult Decisions Marriage or Family Relationships Financial or Credit Worries/Elder Care Alcohol and Drug Abuse WELLNESS INCENTIVE PROGRAM: The County will recognize and award time off to eligible employees who maintain an excellent attendance record. FLEXIBLE SPENDING ACCOUNT: The County offers regular employees two separate Flexible Spending Accounts (FSA's). These accounts allow employees to set money aside, on a pre-tax basis via payroll deduction, to pay for medical, dental or dependent care expenses. DEPENDENT CARE REIMBURSEMENT ACCOUNT: Employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. MEDICAL REIMBURSEMENT ACCOUNT: The Medical Reimbursement Account allows pre-tax dollars to be set aside to pay for out-of-pocket expenses that are not paid by insurance or reimbursed by any other benefit plan. WORKERS' COMPENSATION: In case of injury while on the job, each employee is protected under the Workers' Compensation laws of California. SACRAMENTO CREDIT UNION: The credit union offers loan facilities and systematic saving plans through payroll deduction. SELECTION AND PLACEMENT Sacramento County encourages applications from all persons regardless of race, color, ancestry, religious creed, national origin, gender, disability, political affiliation, or age. Certain age limits may be required by law, ordinance, or Civil Service direction for specific classifications such as those identified with hazardous occupations. MINIMUM QUALIFICATIONS: Please read carefully the "Minimum Qualifications" section of your announcement. You must meet those qualifications by the application deadline date unless otherwise specified. Your application must clearly show you meet the minimum qualifications by the application deadline date, or it will not be accepted. All statements are subject to verification. "Experience" means full-time paid experience unless the announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. PROMOTIONAL EXAMINATIONS: If the announcement indicates the examination is given on a promotional basis, candidates must hold permanent status in Sacramento County Civil Service by the application deadline date and must meet the minimum qualifications. OPEN EXAMINATIONS: Any person who meets the minimum qualifications may apply. CONTINUOUS FILING EXAMINATIONS: Applicants are eligible to reapply to and retake a continuous filing exam after 6 months from the date the previous exam results was received. ELIGIBLE LISTS: Names of qualified persons who made a passing score on an examination are entered, in order of their final grades, on an eligible list. To fill each vacancy, the hiring department will make a selection from among the top three ranks on the employment lists. EXAMINATION RATINGS: Unless otherwise stated on the announcement: To be successful, candidates must obtain a rating of at least 70% on each part of the examination. This may be an adjusted score or an arithmetic 70% of the total possible score as determined by the Director. APPEAL PROCESS: Persons who believe their applications have been improperly rejected may request the Employment Services Division to review its decision to reject the application. If the applicant desires to submit additional proof of qualifications, such proof must be received by Personnel Services not less than two (2) calendar days prior to the scheduled date for the examination. Persons who are disqualified in any phase of the examination may appeal such adverse action, in writing, to the Civil Service Commission, 700 H Street, Room 2640, Sacramento, CA 95814, telephone: (916) 874-5586. Such appeals must be filed within thirty (30) calendar days after notice of the adverse action was mailed to the candidate. FOR MORE INFORMATION PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS (FAQs): https://personnel.saccounty.net/Pages/EmploymentServicesFAQs.aspx OTHER INFORMATION VETERAN'S PREFERENCE: Military veterans who have served during wartime shall be given preference in initial appointment to County service. Such preference shall apply, provided the veteran has first achieved a minimum passing score in the examination. The passing score of a veteran shall be annotated to indicate the veteran's score shall be regarded as 5 points or higher, OR 10 points higher for disabled veterans, only for the purpose of determining the three ranks along with which the veteran's name shall be certified. No score shall actually be changed and no new rank shall be created as a result of application of veteran's preference for certification purposes. "Disabled Veteran" means any veteran who has served during wartime and, who, as of the final filing date for an examination is declared by the United States Veterans Administration or military service department to be 10% or more disabled as a result of his/her military service. Persons claiming eligibility for disabled veteran's preference must submit to the employment office, on or before the application deadline date, a certification from the United States Veterans Administration or a military service department, dated within 1 year, which certifies the present existence of a service related disability of 10% or more, or other acceptable proof of such disability as a result of his/her military service. Persons claiming eligibility for veterans preference must submit a copy of Form DD 214 or other acceptable proof of veteran's status on or before the final filing date for the examination. For purpose of this rule "reserve" status does not constitute active duty. CITIZENSHIP OR AUTHORIZED ALIEN REQUIREMENT: As required by the Immigration Reform and Control Act, all County employees must be United States citizens or aliens lawfully authorized to work in the United States. Proof of citizenship or authorized status will be required prior to appointment. CONFLICT OF INTEREST CODE: Some County Civil Service positions are covered by financial disclosure requirements intended to identify potential conflicts of interest. CONCURRENT EMPLOYMENT: No employee may concurrently occupy more than one County position. SPECIAL SKILL QUALIFICATIONS (WHEN SPECIFIED ON THE APPLICATION): Persons who have special skills required by some (but not all) positions in a class may be certified ahead of others provided that: Such special skills are based on the duties and requirements of the positions and are in conformance with merit system and equal opportunity principles, and The certification of eligibles who possess special skills have been approved by the Civil Service Commission. PRE-EMPLOYMENT MEDICAL EXAMINATION & DRUG TESTING: The County of Sacramento is committed to maintaining a drug and alcohol free workplace. All persons selected for appointment to positions must pass a medical examination and a drug test, administered by the County at no cost to the applicant. DRIVER LICENSE: Possession of a valid California Driver License may be required for some positions. PROBATIONARY PERIOD: Regular positions are subject to a probationary period which is an extension of the selection process. Unless otherwise indicated on the announcement, the probationary period is six (6) months. AGENCY SHOP/FAIR SHARE FEE: Some positions require, as a condition of continued employment, that the person either: 1. Become a union member; 2. Pay a fair share fee to the union; or, 3. Meet specific requirements under which an equivalent amount must be paid to a charity. FINGERPRINTING AND CRIMINAL RECORD CHECKS: Fingerprinting and criminal record checks are required for some positions. Closing Date/Time: 9/30/2024 5:00 PM Pacific
CITY OF ATLANTA, GA
College Park, Georgia, United States
Hourly pay range : $21.11-$35.17 General Description and Classification Standards The Vehicle for Hire ATL Enforcement Officer is responsible for performing inspections and enforcing the City of Atlanta ordinances designed to ensure Atlanta’s citizens and visitors have access to safe, courteous, and professional vehicle for hire services. Along with the enforcement of all parking statutes and ordinances of the State for which the Police Department is accountable. This position is mission essential with a shift work schedule to service a 24/7 operation. Enforcement Officers are required to work year-round, including holidays and weekends. These individuals also work during inclement weather and emergencies. Traffic Enforcement Officers are required to always wear provided protective gear. Physical Requirements While performing the duties of this job, Enforcement Officers must be able to stand for long periods of time (in two-hour intervals) on concrete in a traffic crosswalk. Enforcement Officers are regularly required to walk; use hands to handle or feel; reach and motion with hands and arms; step up and down curbs; blow a whistle; and talk or hear and visually observe vehicle and pedestrian traffic activity. Must be able to pass pre-employment physical. Essential Duties & Responsibilities These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned. Directs and controls the flow of traffic in an assigned area within the Hartsfield-Jackson Atlanta International Airport. Enforces City and airport facility traffic, parking, taxicab, and limousine ordinances, etc. Enforces parking ordinances, identifying violators, and issuing parking tickets. Impounds vehicles disrupting traffic flow and/or illegally parked for an extended time. Assists with disabled vehicles. Performs crosswalk/crossing safety duties, standing and walking for long periods of time; up to two hours. Requests radio dispatcher to run vehicle license tag checks and verifications as needed, requests towing assistance for disabled or impounded vehicles. Enforces all City and state codes, ordinances, laws, and regulations to ensure safe vehicle for hire operations. Conducts inspections of vehicles for hire to ensure compliance with City ordinances regarding operating requirements, cleanliness and condition of vehicles and safety standards. Issues vehicle for hire permits and receipts. Patrols airport areas to check for vehicle for hire permits, inspection stickers and Georgia driver’s license, issues citations to violators. Monitors vehicles entering airport waiting areas for authorized vehicles and payment of fees; inspects same for ordinance compliance. Investigates customer complaints against operators of vehicles for hire. Tests drivers who are wishing to enter the vehicle for hire industry. What does this mean? Testifies at hearings; may enter recommendation of hearing officers into computer system. Organizes and prepares evidence for court hearings which includes reviewing citations, scheduling hearing officers and contacting complainants. Schedules and contacts hearing panel members for court meetings. Communicates effectively and coherently over law enforcement and police radio channels initiating and responding to radio communications. Contacts vehicle for hire drivers and/or companies to collect unpaid fines assessed by hearing panel members. Responds to questions, complaints, and requests for information by telephone, in person and by mail from visitors, vehicle for hire operators, the public, employees, superiors, etc. proceedings. Confused with the use of “proceedings” at the end of this sentence. Conducts additional background investigation on vehicles for hire drivers returning to duty following suspension, verifying eligibility for reinstatement to the industry. Decision Making Applies organizational policies. Selects from multiple procedures and methods to accomplish tasks. Supervision Received and Leadership Provided Works under direct supervision and follows standard procedures and written instructions to accomplish assigned tasks. No leadership provided; may oversee temporary or contract workers as needed or provide guidance in the absence of a supervisor. Knowledge, Skills & Abilities This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully. It is not an exhaustive list. Knowledge of: principles, practices and procedures of the vehicle for hire inspection criteria, local ordinances and law enforcement practices, policies and procedures as necessary in the completion of daily responsibilities; how to perform operations and comply with staff plans and objectives for the expedience and effectiveness of specific duties of the City; ( this sounds like a repeat of what was said above)how to keep abreast of any changes in policy, methods, operations, equipment needs, etc. as they pertain to departmental operations and local law enforcement activities. Skills in: listening and communicating exceptionally to effectively convey information verbally and in writing; analytical thinking with demonstrated ability for identifying, scrutinizing, improving and streamlining complex work processes. Ability to: physically operate a variety of job related machines and office equipment; compare and/or judge the readily observable functional, technical, structural, compositional or identifiable characteristics of data, people or things; read a variety of professional, technical and administrative documentation, directions, instructions, methods and procedures; produce reports with proper format, grammar and spelling; interact with people (i.e. staff, supervisors, general public and elected officials) beyond receiving instructions; perform under minimal stress when confronted with emergencies; implement long-term goals for the department in order to promote effectiveness and efficiency. Minimum Qualifications Education and Experience High school diploma or general equivalency diploma (GED). 1 year experience in dealing with the public or performing inspections and/or related duties is required. Valid Georgia Driver’s License, or valid Driver’s License from another state, with ability to obtain Georgia Driver’s License within 30 days. Closing Date/Time: 2024-09-19
Sep 11, 2024
Part Time
Hourly pay range : $21.11-$35.17 General Description and Classification Standards The Vehicle for Hire ATL Enforcement Officer is responsible for performing inspections and enforcing the City of Atlanta ordinances designed to ensure Atlanta’s citizens and visitors have access to safe, courteous, and professional vehicle for hire services. Along with the enforcement of all parking statutes and ordinances of the State for which the Police Department is accountable. This position is mission essential with a shift work schedule to service a 24/7 operation. Enforcement Officers are required to work year-round, including holidays and weekends. These individuals also work during inclement weather and emergencies. Traffic Enforcement Officers are required to always wear provided protective gear. Physical Requirements While performing the duties of this job, Enforcement Officers must be able to stand for long periods of time (in two-hour intervals) on concrete in a traffic crosswalk. Enforcement Officers are regularly required to walk; use hands to handle or feel; reach and motion with hands and arms; step up and down curbs; blow a whistle; and talk or hear and visually observe vehicle and pedestrian traffic activity. Must be able to pass pre-employment physical. Essential Duties & Responsibilities These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned. Directs and controls the flow of traffic in an assigned area within the Hartsfield-Jackson Atlanta International Airport. Enforces City and airport facility traffic, parking, taxicab, and limousine ordinances, etc. Enforces parking ordinances, identifying violators, and issuing parking tickets. Impounds vehicles disrupting traffic flow and/or illegally parked for an extended time. Assists with disabled vehicles. Performs crosswalk/crossing safety duties, standing and walking for long periods of time; up to two hours. Requests radio dispatcher to run vehicle license tag checks and verifications as needed, requests towing assistance for disabled or impounded vehicles. Enforces all City and state codes, ordinances, laws, and regulations to ensure safe vehicle for hire operations. Conducts inspections of vehicles for hire to ensure compliance with City ordinances regarding operating requirements, cleanliness and condition of vehicles and safety standards. Issues vehicle for hire permits and receipts. Patrols airport areas to check for vehicle for hire permits, inspection stickers and Georgia driver’s license, issues citations to violators. Monitors vehicles entering airport waiting areas for authorized vehicles and payment of fees; inspects same for ordinance compliance. Investigates customer complaints against operators of vehicles for hire. Tests drivers who are wishing to enter the vehicle for hire industry. What does this mean? Testifies at hearings; may enter recommendation of hearing officers into computer system. Organizes and prepares evidence for court hearings which includes reviewing citations, scheduling hearing officers and contacting complainants. Schedules and contacts hearing panel members for court meetings. Communicates effectively and coherently over law enforcement and police radio channels initiating and responding to radio communications. Contacts vehicle for hire drivers and/or companies to collect unpaid fines assessed by hearing panel members. Responds to questions, complaints, and requests for information by telephone, in person and by mail from visitors, vehicle for hire operators, the public, employees, superiors, etc. proceedings. Confused with the use of “proceedings” at the end of this sentence. Conducts additional background investigation on vehicles for hire drivers returning to duty following suspension, verifying eligibility for reinstatement to the industry. Decision Making Applies organizational policies. Selects from multiple procedures and methods to accomplish tasks. Supervision Received and Leadership Provided Works under direct supervision and follows standard procedures and written instructions to accomplish assigned tasks. No leadership provided; may oversee temporary or contract workers as needed or provide guidance in the absence of a supervisor. Knowledge, Skills & Abilities This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully. It is not an exhaustive list. Knowledge of: principles, practices and procedures of the vehicle for hire inspection criteria, local ordinances and law enforcement practices, policies and procedures as necessary in the completion of daily responsibilities; how to perform operations and comply with staff plans and objectives for the expedience and effectiveness of specific duties of the City; ( this sounds like a repeat of what was said above)how to keep abreast of any changes in policy, methods, operations, equipment needs, etc. as they pertain to departmental operations and local law enforcement activities. Skills in: listening and communicating exceptionally to effectively convey information verbally and in writing; analytical thinking with demonstrated ability for identifying, scrutinizing, improving and streamlining complex work processes. Ability to: physically operate a variety of job related machines and office equipment; compare and/or judge the readily observable functional, technical, structural, compositional or identifiable characteristics of data, people or things; read a variety of professional, technical and administrative documentation, directions, instructions, methods and procedures; produce reports with proper format, grammar and spelling; interact with people (i.e. staff, supervisors, general public and elected officials) beyond receiving instructions; perform under minimal stress when confronted with emergencies; implement long-term goals for the department in order to promote effectiveness and efficiency. Minimum Qualifications Education and Experience High school diploma or general equivalency diploma (GED). 1 year experience in dealing with the public or performing inspections and/or related duties is required. Valid Georgia Driver’s License, or valid Driver’s License from another state, with ability to obtain Georgia Driver’s License within 30 days. Closing Date/Time: 2024-09-19
CITY OF SAN JOSE
San Jose, California, United States
Our diverse and inclusive workforce of more than 7,000 employees play a key role in the success of San José, the heart of the Silicon Valley. All City of San José employees work together as one team to make San José a vibrant, innovative, and desirable place to live and work. Visit here to learn more about San José. About the Department The Department of Transportation (DOT) plans, develops, operates, and maintains transportation facilities, services, and related systems which contribute to the livability and economic health of the City. We comprise a team of more than 500 people ready to serve the needs of our residents to improve the efficiency and safety of San José streets. We are an energetic and innovative team that is improving transportation in the nation’s 10th largest city, while focusing on safety, sustainability, and active public life! For more information about DOT, visit www.sanjoseca.gov/transportation . About the Division The Parking Division resides within Transportation and Parking Operations and provides a comprehensive range of services aimed at meeting the needs of businesses, downtown employees, visitors, convention, cultural and sports facilities, special events, schools and residents. Services include: Operations and maintenance of the City’s public parking facilities: eight garages and six surface lots totaling over 7,000 parking spaces, and 2,500 on-street metered parking spaces utilizing smart meter, and multi-space meter technologies. Management of vendor contracts, including a Parking Operations vendor responsible for day-to-day management of off-street facilities and Security vendor responsible for parking facility security and parking enforcement field investigations. Parking compliance activities supporting traffic safety, street cleanliness and maintenance activities, turnover of on-street spaces in business districts; and enhanced neighborhood quality-of-life through the removal of vehicles abandoned or stored in the public right-of-way. Collection of fines from parking citations and oversight of administrative review process for contested citations. Development and implementation of transportation and parking operation plans for a variety of special events, including provision of traffic control during events. Staff support to the Downtown Parking Board. The Board is comprised of seven members appointed by the City Council and serves as a public forum for discussion of downtown parking issues. The 24-25 fiscal year operating budget for the Parking Division’s services includes revenue projections of approximately $12 million from lots/garages and $3 million from on-street meters. The Division is supported by nearly 90 employees, both professional staff that lead programs, implement projects, and perform analytical administrative work; and field staff that provides parking compliance and meter collections/repair services. Position Duties The Department of Transportation (DOT) is looking to potentially fill three (3) vacancies for Parking/Ground Transportation Administrator. Each role has a distinct focus: one leads the on-street vehicle abatement efforts, another oversees on-street enforcement programs, and the third manages the daily operations of off-street parking lots and garages. On-Street Vehicle Abatement Parking/Ground Transportation Administrator The On-Street Vehicle Abatement Parking/Ground Transportation Administrator is a newly created position within the Division, reporting to the Vehicle Abatement Parking Manager. This role will oversee the launch and management of the City’s initiative to address vehicle blight and maintain street cleanliness across the City. New Program Services Include: Oversee the citywide enforcement of oversized and lived-in vehicles. Lead efforts to inventory oversized and lived-in vehicles parked on streets citywide. Analyze data to develop and implement a site/location prioritization strategy. Manage internal and external outreach, including delivering presentations to community stakeholders. Implement temporary and permanent parking restrictions, such as tow-away zones. Oversee enforcement activities, including towing, enhanced cleaning, and street-sweeping in designated zones/areas. Track program progress and outcomes, providing regular status reports. Manage interdepartmental relationships to ensure the program’s success. Under direction, the On-Street Vehicle Abatement Parking/Ground Transportation Administrator performs complex professional, analytical, and administrative work in the development, implementation, and management of parking programs and contracts related to on-street parking enforcement operations. This role includes one direct report—a Parking and Traffic Control Supervisor—and oversees eighteen (18) indirect reports, comprising two (2) Senior Parking and Traffic Control Officers (Sr. PTCOs) and sixteen (16) PTCOs. The successful candidate will lead, manage, and motivate a team of nineteen (19) staff members by setting clear goals, fostering an innovative work environment, maximizing staff development, and recognizing achievements appropriately. Key Responsibilities: Oversee the day-to-day management of the Parking Compliance Unit’s Vehicle Abatement Program. Serve as the City’s primary liaison for Council office staff and constituents regarding oversized vehicle and vehicle abatement concerns. Manage parking compliance and enforcement activities in alignment with the San Jose Municipal Code and California Vehicle Code. Analyze on-street parking conditions and assist in establishing appropriate parking controls. Manage program budgets and fiscal activities effectively. Provide staff support and collaborate with committees, boards, task forces, community groups, associations, and interdepartmental teams. Coordinate and contribute to the preparation of new parking ordinances, resolutions, requests for proposals (RFPs), agreements, and City Council memorandums related to on-street parking services. Analyze data to optimize the use and enforcement of on-street parking. Lead the hiring, onboarding, training, development, and performance appraisal of staff within the Parking Compliance Unit (PCU) and support the Vehicle Abatement Parking Manager in developing and managing Standard Operating Procedures across the unit. Perform routine audits of program operations, evaluate processes to identify improvement opportunities, and assist with the planning and execution of short- and long-term parking planning projects and programs. Support procurement processes within the Parking Division by developing Scopes of Service for RFPs and RFBs and develop reports and presentations for community meetings and other stakeholder groups. Manage vendor Navigate political decision-making processes and City procedures effectively. Assist with program reporting to Council/Committees, including the Transportation & Environment Committee (T&E). On-Street Enforcement Parking/Ground Transportation Administrator The On-Street Enforcement Parking/Ground Transportation Administrator reports to the On-Street Parking Manager and is responsible for managing and operating the City’s PCU and Meter Shop. The PCU oversees citywide enforcement of parking regulations and provides various services, including proactive patrols, school safety, residential permit enforcement, and street sweeping. The Meter Shop handles the installation, maintenance, and revenue collection for approximately 2,500 on-street parking meters. This position has two (2) direct reports: a Parking and Traffic Control Supervisor and a Senior Maintenance Worker, and oversees forty-seven (47) indirect reports, including four (4) Senior Parking and Traffic Control Officers (Sr. PTCOs), thirty-six (36) PTCOs, one (1) Staff Specialist, and six (6) Maintenance Workers. The successful candidate will plan, coordinate, assign, and supervise the work of employees engaged in parking enforcement and meter operations through subordinate supervisors. Key Responsibilities: Oversee the day-to-day management and operations of the Parking Compliance Unit (PCU) and Meter Shop. Serve as the primary liaison for Council office staff and constituents regarding general parking enforcement concerns, and manage internal and external outreach, including presentations to community stakeholders. Ensure compliance with the San Jose Municipal Code and California Vehicle Code, analyze on-street parking conditions, and implement appropriate parking controls and restrictions, such as tow-away zones. Manage program budgets, fiscal activities, and interdepartmental relationships to ensure program success, while providing staff support and collaborating with committees, boards, task forces, community groups, and other City departments and agencies. Conduct data analysis to optimize the use and enforcement of on-street parking, and assist in developing new parking ordinances, resolutions, requests for proposals (RFPs), agreements, and City Council memorandums. Lead the hiring, onboarding, training, development, and performance appraisal of staff within the PCU and Meter Shop and support the On-Street Parking Manager in developing and managing Standard Operating Procedures across the unit. Perform routine audits of program operations, evaluate processes to identify improvement opportunities, and assist with the planning and execution of short- and long-term parking planning projects and programs. Support procurement processes within the Parking Division by developing Scopes of Service for RFPs and RFBs and develop reports and presentations for the Downtown Parking Board, community meetings, and other stakeholder groups. Respond to customer service inquiries and assist with program reporting to Council and Committees, including the Transportation & Environment Committee (T&E). Off-Street Operations Parking/Ground Transportation Administrator : The Off-Street Parking/Ground Transportation Administrator focuses on managing the day-to-day operations of eight parking garages and six surface lots, totaling approximately 7,300 parking spaces, primarily in Downtown San José. The position reports to the Off-Street Parking Manager and oversees a Parking and Traffic Control Supervisor. The successful candidate will lead a team that works closely with Downtown businesses and residents, community groups, associations, Council Offices, the Downtown Parking Board, the Convention Center and Cultural Facilities operator, and other City departments to deliver off-street parking services. They will ensure that the off-street parking program consistently provides the highest level of customer service, minimizes costs, and maximizes cash flow to the City. Key Responsibilities: Develop, implement, and manage agreements and contracts related to off-street parking operations, including major projects like facade and elevator modernization, and security program analysis. Lead and manage off-street parking staff by establishing goals, fostering an innovative work environment, maximizing development opportunities, and providing appropriate recognition. Work directly with Downtown businesses, community groups, Council Offices, and other stakeholders to deliver effective off-street parking services. Oversee the maintenance and security of parking facilities and the parking guidance system, ensuring optimal operation. Analyze Downtown San José’s parking supply and demand, considering local market conditions and future developments. Manage marketing agreements and implement strategies to attract customers and increase participation in parking programs. Perform and analyze results from semi-annual customer service surveys for all parking facilities, track City Council-approved Performance Measures, and manage off-street parking operating budgets. Provide staff support to advisory committees, boards, and task forces, and coordinate the preparation of parking ordinances, resolutions, Requests for Proposals (RFPs), agreements, and City Council memorandums. Plan, coordinate, and execute comprehensive short- and long-term parking projects and programs, including special events like Cinequest, Convention Center events, and Christmas in the Park. Develop reports and presentations for the Downtown Parking Board and other stakeholder committees. Represent the Off-Street Parking Manager at meetings with internal and external stakeholders, and perform other duties as assigned. Minimum Qualifications Education: Successful completion of advanced undergraduate coursework from an accredited college or university in Public Administration, Business Administration, Engineering, or a closely related field. Experience: Four (4) years of increasingly responsible professional analytical staff experience, including at least two (2) years of professional experience working in a public parking or municipal traffic/transportation program. Other Qualifications Desirable Qualifications Licenses or Certifications: Possession of a valid California Driver’s License may be required. Previous experience managing a municipal parking program Knowledge and understanding of Federal, State and local laws, rules and regulations pertaining to parking and transportation policies and programs Experience working within in a complex political environment and an understanding of political decision-making processes Knowledge and understanding of advanced practices, trends and technologies within the transportation and parking industry Effective communicator, capable of developing strong partnerships and working relationships with management, peers, staff, Council staff and community groups Strong analytical, managerial and leadership skills The ideal candidate will possess the following competencies, as demonstrated in past and current employment history. Job Expertise - Demonstrates knowledge of and experience with applicable professional/technical principles and practices including management of transportation and parking programs, technical research and data analysis, Citywide and departmental procedures/policies and federal and state rules and regulations. Decision Making - Identifies and understands issues, problems, and opportunities; uses effective approaches for choosing a course of action or developing appropriate solutions. Analytical Thinking - Approaching a problem or situation by using a logical, systematic, sequential approach. Collaboration - Develops networks and builds alliances; engages in cross-functional activities. Communication Skills - Communicates and listens effectively and responds in a timely, effective, positive and respectful manner; written reports and correspondence are accurate, complete, current, well-organized, legible, concise, neat, and in proper grammatical form responds to statements and comments of others in a way that reflects understanding of the content and the accompanying emotion; asks clarifying questions to assure understanding of what the speaker intended, and ensures consistent communication takes place within area of responsibility. Fiscal Management - Understands the relationship of the budget and resources to the strategic plan; complies with administrative controls over funds, contracts, and procurements. Management - Evaluates priorities to ensure the 'true' top priorities are handled satisfactorily; sets clear goals for the employees and the work unit. Selection Process: The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to all the job specific questions. You must answer all questions specific to your position interest to be considered or your application may be deemed incomplete and withheld from further consideration. Only those candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews. This recruitment is open-until-filled with priority screening taking place on 10/07/2024. If you have questions about the duties of these positions, the selection or hiring processes, please contact Cyrus Castillo at cyrus.castillo@sanjoseca.gov. Job Specific/Desirable Qualification Questions: This recruitment is for up to three (3) Parking and Ground Transportation Administrator positions, please indicate which position(s) you are interested in: On-Street Vehicle Abatement PGTA On-Street Enforcement PGTA Off-Street Operations PGTA You must answer the required questions as well as any position specific question(s) for each PGTA position you are interested in applying for. Required Questions for all PGTA Positions: Please describe your experience in increasingly responsible staff analytic or professional administrative experience, including two (2) years of experience in management of a comprehensive public parking program or in a similar contract management or airport ground transportation position. Please include where you obtain this experience and how many years of experience. Describe your experience in working with members of the public and internal stakeholder to address and resolve customer service issues. Please describe your experience in detail in making data-driven decisions related to a program or service. Please describe the program and/or service you worked on and include information on what data was collected and analyzed and how the data analysis helped in framing managerial decisions. Required Questions for On-Street Vehicle Abatement PGTA Please describe your experience implementing new programs, establishing program service levels, creating Standard Operating Procedures, documenting program progress, and reporting out on deliverables and outcomes. Please describe your experience in managing parking enforcement program activities, including program details and your understanding of vehicle abatement processes and local/state regulations. Required Questions for On-Street Enforcement PGTA Please describe your experience in detail managing operations of an on-street parking enforcement and/or meter program. Please include a detailed description of operational and managerial responsibilities. Describe your experience in supervising and managing the work of a multi-person staffing unit, including your role in recruiting, training, and evaluating employees. Required Questions for Off-Street Parking Operations PGTA Please describe your experience in detail managing an off-street parking program which served the general public, either as the employee of a public agency or as the employee of a private parking operator. Please include a detailed description of operational and managerial responsibilities including reporting and auditing, total contract or budget amount you managed, and your experience with Parking Access and Revenue Control Systems operating and reporting systems. Please describe your experience managing or coordinating parking during special events. Please include your role and responsibilities and a description of the types of events. Additional Information: Employment Eligibility: Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will NOT sponsor, represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application. Please note that applications are currently not accepted through CalOpps or any other third party job board application system. This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment. Please allow adequate time to complete the application and submit before the deadline or the system may not save your application. If your online application was successfully submitted, you will receive an automatic confirmation email to the email address you provided. IF YOU DO NOT RECEIVE THE CONFIRMATION, please email CityCareers@sanjoseca.gov and we will research the status of your application. The City of San Jose offers a wide range of core health benefits including Medical, Dental, Vision, Employee Assistance Program, Life Insurance, Disability, and Savings Plans. Please visit the City's benefits page for detailed information on coverage, cost, and dependent coverage. For information on the City’s Retirement Plan(pension for full-time employees), please visit the Office of Retirement Services website . You will be able to view information based on different Sworn/Federated job classification. In additional to the benefits above, there is an additional perks site to explore further benefits of working for the City of San Jose like paid leave, educational reimbursements, and holiday pay are specific to the job classification and union membership. Closing Date/Time: Continuous
Sep 17, 2024
Full Time
Our diverse and inclusive workforce of more than 7,000 employees play a key role in the success of San José, the heart of the Silicon Valley. All City of San José employees work together as one team to make San José a vibrant, innovative, and desirable place to live and work. Visit here to learn more about San José. About the Department The Department of Transportation (DOT) plans, develops, operates, and maintains transportation facilities, services, and related systems which contribute to the livability and economic health of the City. We comprise a team of more than 500 people ready to serve the needs of our residents to improve the efficiency and safety of San José streets. We are an energetic and innovative team that is improving transportation in the nation’s 10th largest city, while focusing on safety, sustainability, and active public life! For more information about DOT, visit www.sanjoseca.gov/transportation . About the Division The Parking Division resides within Transportation and Parking Operations and provides a comprehensive range of services aimed at meeting the needs of businesses, downtown employees, visitors, convention, cultural and sports facilities, special events, schools and residents. Services include: Operations and maintenance of the City’s public parking facilities: eight garages and six surface lots totaling over 7,000 parking spaces, and 2,500 on-street metered parking spaces utilizing smart meter, and multi-space meter technologies. Management of vendor contracts, including a Parking Operations vendor responsible for day-to-day management of off-street facilities and Security vendor responsible for parking facility security and parking enforcement field investigations. Parking compliance activities supporting traffic safety, street cleanliness and maintenance activities, turnover of on-street spaces in business districts; and enhanced neighborhood quality-of-life through the removal of vehicles abandoned or stored in the public right-of-way. Collection of fines from parking citations and oversight of administrative review process for contested citations. Development and implementation of transportation and parking operation plans for a variety of special events, including provision of traffic control during events. Staff support to the Downtown Parking Board. The Board is comprised of seven members appointed by the City Council and serves as a public forum for discussion of downtown parking issues. The 24-25 fiscal year operating budget for the Parking Division’s services includes revenue projections of approximately $12 million from lots/garages and $3 million from on-street meters. The Division is supported by nearly 90 employees, both professional staff that lead programs, implement projects, and perform analytical administrative work; and field staff that provides parking compliance and meter collections/repair services. Position Duties The Department of Transportation (DOT) is looking to potentially fill three (3) vacancies for Parking/Ground Transportation Administrator. Each role has a distinct focus: one leads the on-street vehicle abatement efforts, another oversees on-street enforcement programs, and the third manages the daily operations of off-street parking lots and garages. On-Street Vehicle Abatement Parking/Ground Transportation Administrator The On-Street Vehicle Abatement Parking/Ground Transportation Administrator is a newly created position within the Division, reporting to the Vehicle Abatement Parking Manager. This role will oversee the launch and management of the City’s initiative to address vehicle blight and maintain street cleanliness across the City. New Program Services Include: Oversee the citywide enforcement of oversized and lived-in vehicles. Lead efforts to inventory oversized and lived-in vehicles parked on streets citywide. Analyze data to develop and implement a site/location prioritization strategy. Manage internal and external outreach, including delivering presentations to community stakeholders. Implement temporary and permanent parking restrictions, such as tow-away zones. Oversee enforcement activities, including towing, enhanced cleaning, and street-sweeping in designated zones/areas. Track program progress and outcomes, providing regular status reports. Manage interdepartmental relationships to ensure the program’s success. Under direction, the On-Street Vehicle Abatement Parking/Ground Transportation Administrator performs complex professional, analytical, and administrative work in the development, implementation, and management of parking programs and contracts related to on-street parking enforcement operations. This role includes one direct report—a Parking and Traffic Control Supervisor—and oversees eighteen (18) indirect reports, comprising two (2) Senior Parking and Traffic Control Officers (Sr. PTCOs) and sixteen (16) PTCOs. The successful candidate will lead, manage, and motivate a team of nineteen (19) staff members by setting clear goals, fostering an innovative work environment, maximizing staff development, and recognizing achievements appropriately. Key Responsibilities: Oversee the day-to-day management of the Parking Compliance Unit’s Vehicle Abatement Program. Serve as the City’s primary liaison for Council office staff and constituents regarding oversized vehicle and vehicle abatement concerns. Manage parking compliance and enforcement activities in alignment with the San Jose Municipal Code and California Vehicle Code. Analyze on-street parking conditions and assist in establishing appropriate parking controls. Manage program budgets and fiscal activities effectively. Provide staff support and collaborate with committees, boards, task forces, community groups, associations, and interdepartmental teams. Coordinate and contribute to the preparation of new parking ordinances, resolutions, requests for proposals (RFPs), agreements, and City Council memorandums related to on-street parking services. Analyze data to optimize the use and enforcement of on-street parking. Lead the hiring, onboarding, training, development, and performance appraisal of staff within the Parking Compliance Unit (PCU) and support the Vehicle Abatement Parking Manager in developing and managing Standard Operating Procedures across the unit. Perform routine audits of program operations, evaluate processes to identify improvement opportunities, and assist with the planning and execution of short- and long-term parking planning projects and programs. Support procurement processes within the Parking Division by developing Scopes of Service for RFPs and RFBs and develop reports and presentations for community meetings and other stakeholder groups. Manage vendor Navigate political decision-making processes and City procedures effectively. Assist with program reporting to Council/Committees, including the Transportation & Environment Committee (T&E). On-Street Enforcement Parking/Ground Transportation Administrator The On-Street Enforcement Parking/Ground Transportation Administrator reports to the On-Street Parking Manager and is responsible for managing and operating the City’s PCU and Meter Shop. The PCU oversees citywide enforcement of parking regulations and provides various services, including proactive patrols, school safety, residential permit enforcement, and street sweeping. The Meter Shop handles the installation, maintenance, and revenue collection for approximately 2,500 on-street parking meters. This position has two (2) direct reports: a Parking and Traffic Control Supervisor and a Senior Maintenance Worker, and oversees forty-seven (47) indirect reports, including four (4) Senior Parking and Traffic Control Officers (Sr. PTCOs), thirty-six (36) PTCOs, one (1) Staff Specialist, and six (6) Maintenance Workers. The successful candidate will plan, coordinate, assign, and supervise the work of employees engaged in parking enforcement and meter operations through subordinate supervisors. Key Responsibilities: Oversee the day-to-day management and operations of the Parking Compliance Unit (PCU) and Meter Shop. Serve as the primary liaison for Council office staff and constituents regarding general parking enforcement concerns, and manage internal and external outreach, including presentations to community stakeholders. Ensure compliance with the San Jose Municipal Code and California Vehicle Code, analyze on-street parking conditions, and implement appropriate parking controls and restrictions, such as tow-away zones. Manage program budgets, fiscal activities, and interdepartmental relationships to ensure program success, while providing staff support and collaborating with committees, boards, task forces, community groups, and other City departments and agencies. Conduct data analysis to optimize the use and enforcement of on-street parking, and assist in developing new parking ordinances, resolutions, requests for proposals (RFPs), agreements, and City Council memorandums. Lead the hiring, onboarding, training, development, and performance appraisal of staff within the PCU and Meter Shop and support the On-Street Parking Manager in developing and managing Standard Operating Procedures across the unit. Perform routine audits of program operations, evaluate processes to identify improvement opportunities, and assist with the planning and execution of short- and long-term parking planning projects and programs. Support procurement processes within the Parking Division by developing Scopes of Service for RFPs and RFBs and develop reports and presentations for the Downtown Parking Board, community meetings, and other stakeholder groups. Respond to customer service inquiries and assist with program reporting to Council and Committees, including the Transportation & Environment Committee (T&E). Off-Street Operations Parking/Ground Transportation Administrator : The Off-Street Parking/Ground Transportation Administrator focuses on managing the day-to-day operations of eight parking garages and six surface lots, totaling approximately 7,300 parking spaces, primarily in Downtown San José. The position reports to the Off-Street Parking Manager and oversees a Parking and Traffic Control Supervisor. The successful candidate will lead a team that works closely with Downtown businesses and residents, community groups, associations, Council Offices, the Downtown Parking Board, the Convention Center and Cultural Facilities operator, and other City departments to deliver off-street parking services. They will ensure that the off-street parking program consistently provides the highest level of customer service, minimizes costs, and maximizes cash flow to the City. Key Responsibilities: Develop, implement, and manage agreements and contracts related to off-street parking operations, including major projects like facade and elevator modernization, and security program analysis. Lead and manage off-street parking staff by establishing goals, fostering an innovative work environment, maximizing development opportunities, and providing appropriate recognition. Work directly with Downtown businesses, community groups, Council Offices, and other stakeholders to deliver effective off-street parking services. Oversee the maintenance and security of parking facilities and the parking guidance system, ensuring optimal operation. Analyze Downtown San José’s parking supply and demand, considering local market conditions and future developments. Manage marketing agreements and implement strategies to attract customers and increase participation in parking programs. Perform and analyze results from semi-annual customer service surveys for all parking facilities, track City Council-approved Performance Measures, and manage off-street parking operating budgets. Provide staff support to advisory committees, boards, and task forces, and coordinate the preparation of parking ordinances, resolutions, Requests for Proposals (RFPs), agreements, and City Council memorandums. Plan, coordinate, and execute comprehensive short- and long-term parking projects and programs, including special events like Cinequest, Convention Center events, and Christmas in the Park. Develop reports and presentations for the Downtown Parking Board and other stakeholder committees. Represent the Off-Street Parking Manager at meetings with internal and external stakeholders, and perform other duties as assigned. Minimum Qualifications Education: Successful completion of advanced undergraduate coursework from an accredited college or university in Public Administration, Business Administration, Engineering, or a closely related field. Experience: Four (4) years of increasingly responsible professional analytical staff experience, including at least two (2) years of professional experience working in a public parking or municipal traffic/transportation program. Other Qualifications Desirable Qualifications Licenses or Certifications: Possession of a valid California Driver’s License may be required. Previous experience managing a municipal parking program Knowledge and understanding of Federal, State and local laws, rules and regulations pertaining to parking and transportation policies and programs Experience working within in a complex political environment and an understanding of political decision-making processes Knowledge and understanding of advanced practices, trends and technologies within the transportation and parking industry Effective communicator, capable of developing strong partnerships and working relationships with management, peers, staff, Council staff and community groups Strong analytical, managerial and leadership skills The ideal candidate will possess the following competencies, as demonstrated in past and current employment history. Job Expertise - Demonstrates knowledge of and experience with applicable professional/technical principles and practices including management of transportation and parking programs, technical research and data analysis, Citywide and departmental procedures/policies and federal and state rules and regulations. Decision Making - Identifies and understands issues, problems, and opportunities; uses effective approaches for choosing a course of action or developing appropriate solutions. Analytical Thinking - Approaching a problem or situation by using a logical, systematic, sequential approach. Collaboration - Develops networks and builds alliances; engages in cross-functional activities. Communication Skills - Communicates and listens effectively and responds in a timely, effective, positive and respectful manner; written reports and correspondence are accurate, complete, current, well-organized, legible, concise, neat, and in proper grammatical form responds to statements and comments of others in a way that reflects understanding of the content and the accompanying emotion; asks clarifying questions to assure understanding of what the speaker intended, and ensures consistent communication takes place within area of responsibility. Fiscal Management - Understands the relationship of the budget and resources to the strategic plan; complies with administrative controls over funds, contracts, and procurements. Management - Evaluates priorities to ensure the 'true' top priorities are handled satisfactorily; sets clear goals for the employees and the work unit. Selection Process: The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to all the job specific questions. You must answer all questions specific to your position interest to be considered or your application may be deemed incomplete and withheld from further consideration. Only those candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews. This recruitment is open-until-filled with priority screening taking place on 10/07/2024. If you have questions about the duties of these positions, the selection or hiring processes, please contact Cyrus Castillo at cyrus.castillo@sanjoseca.gov. Job Specific/Desirable Qualification Questions: This recruitment is for up to three (3) Parking and Ground Transportation Administrator positions, please indicate which position(s) you are interested in: On-Street Vehicle Abatement PGTA On-Street Enforcement PGTA Off-Street Operations PGTA You must answer the required questions as well as any position specific question(s) for each PGTA position you are interested in applying for. Required Questions for all PGTA Positions: Please describe your experience in increasingly responsible staff analytic or professional administrative experience, including two (2) years of experience in management of a comprehensive public parking program or in a similar contract management or airport ground transportation position. Please include where you obtain this experience and how many years of experience. Describe your experience in working with members of the public and internal stakeholder to address and resolve customer service issues. Please describe your experience in detail in making data-driven decisions related to a program or service. Please describe the program and/or service you worked on and include information on what data was collected and analyzed and how the data analysis helped in framing managerial decisions. Required Questions for On-Street Vehicle Abatement PGTA Please describe your experience implementing new programs, establishing program service levels, creating Standard Operating Procedures, documenting program progress, and reporting out on deliverables and outcomes. Please describe your experience in managing parking enforcement program activities, including program details and your understanding of vehicle abatement processes and local/state regulations. Required Questions for On-Street Enforcement PGTA Please describe your experience in detail managing operations of an on-street parking enforcement and/or meter program. Please include a detailed description of operational and managerial responsibilities. Describe your experience in supervising and managing the work of a multi-person staffing unit, including your role in recruiting, training, and evaluating employees. Required Questions for Off-Street Parking Operations PGTA Please describe your experience in detail managing an off-street parking program which served the general public, either as the employee of a public agency or as the employee of a private parking operator. Please include a detailed description of operational and managerial responsibilities including reporting and auditing, total contract or budget amount you managed, and your experience with Parking Access and Revenue Control Systems operating and reporting systems. Please describe your experience managing or coordinating parking during special events. Please include your role and responsibilities and a description of the types of events. Additional Information: Employment Eligibility: Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will NOT sponsor, represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application. Please note that applications are currently not accepted through CalOpps or any other third party job board application system. This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment. Please allow adequate time to complete the application and submit before the deadline or the system may not save your application. If your online application was successfully submitted, you will receive an automatic confirmation email to the email address you provided. IF YOU DO NOT RECEIVE THE CONFIRMATION, please email CityCareers@sanjoseca.gov and we will research the status of your application. The City of San Jose offers a wide range of core health benefits including Medical, Dental, Vision, Employee Assistance Program, Life Insurance, Disability, and Savings Plans. Please visit the City's benefits page for detailed information on coverage, cost, and dependent coverage. For information on the City’s Retirement Plan(pension for full-time employees), please visit the Office of Retirement Services website . You will be able to view information based on different Sworn/Federated job classification. In additional to the benefits above, there is an additional perks site to explore further benefits of working for the City of San Jose like paid leave, educational reimbursements, and holiday pay are specific to the job classification and union membership. Closing Date/Time: Continuous
