City of Long Beach, CA
Long Beach, CA, United States
DESCRIPTION The Long Beach Fire Department is accepting applications for a non-career Ambulance Operator. An Ambulance Operator provides basic medical care and transport of the ill and injured as an Emergency Medical Technician. Non-Career employees are allowed a maximum of 1600 work hours available over a 12-month period, and are considered temporary, at-will employees who are not typically eligible for benefits. However, non-career employees may qualify for health coverage and sick leave accruals subject to applicable federal and state provisions. EXAMPLES OF DUTIES Under general supervision, provides basic medical care and transport to the ill and injured within the scope of an Emergency Medical Technician; Transports patients to hospitals and other emergency care facilities; Responds to emergency medical calls for service including fires, accidents, and other emergencies; Operates an emergency vehicle to and from the scene of an emergency; Assists paramedics and other emergency medical personnel in providing emergency medical and health care; Monitors communications equipment to maintain contact with dispatchers and other fire personnel; Assists receiving facility to obtain and record patients vital statistics and circumstances of emergency; Prepares electronic patient care reports for billing and other record keeping purposes; Operates within Federal, State, County, and City laws, regulations, and guidelines including the Health Insurance Portability and Accountability Act (HIPAA); Participates in training, public education, and station/equipment maintenance; Performs other related duties as required. REQUIREMENTS TO FILE A valid California Emergency Medical Technician Certificate* A valid Health Care Provider CPR card, or equivalent* A valid California Ambulance Driver DMV Certification* A valid California Motor Vehicle License. Must be 18 years of age or older and High School graduate or equivalent. *Proof required at time that your application is submitted KNOWLEDGE, SKILLS, and ABILITIES: Skill to safely and effectively operate an emergency vehicle; Ability to handle a high volume of emergency calls with tact and good judgement; Ability to lift and carry heavy objects, including moving and transporting patients; Willingness to work any shift assignment including weekends, holidays, overtime, and 12-hour or 24-hour shifts. DESIRABLE QUALIFICATIONS Experience working for a government agency; Bilingual in Spanish, Khmer, and/or Tagalog Completion of FEMA's National Institute of Management Systems ICS 100 and/or ICS/IS 700. SELECTION PROCEDURE To be considered, applicants must submit a complete application packet which includes an online application, supplemental questionnaire, and copies of the required certifications (there are three) in PDF format. The application and supplemental questionnaire should reflect the scope and level of the applicant's current/most recent positions and responsibilities. Incomplete application packets and application packets that clearly do not meet the minimum requirements will not be considered. The most qualified applicants will be invited to continue in the selection process which may include an interview. Filing will remain open until vacancies are filled. Review of applications will begin July 12, 2023 . Filing may close at any time without further notice. Selected candidates must complete a thorough background check prior to hire. The City of Long Beach is an equal Opportunity Employer and values diversity at all levels of the organization. The City of Long Beach intends to provides reasonable accommodations in accordance with the Americans with Disabilities Act of 1990. If a special accommodation is desired or if you would like to request this information in an alternative format, please call (562) 570-2551. In support of the City's Language Access Policy, bilingual skills (Spanish, Khmer, and/or Tagalog) are desirable for positions interacting with the public. If you have any questions about this recruitment, please contact Sarah Green via email at sarah.green@longbeach.gov . For technical support with governmentjobs.com application, please contact (855) 524-5627. This information is available in an alternative format by request at the agency contact on the bulletin. If a special accommodation is desired, please contact the agency two (2) business days prior to the test, if applicable.Closing Date/Time: Continuous
Aug 29, 2023
Part Time
DESCRIPTION The Long Beach Fire Department is accepting applications for a non-career Ambulance Operator. An Ambulance Operator provides basic medical care and transport of the ill and injured as an Emergency Medical Technician. Non-Career employees are allowed a maximum of 1600 work hours available over a 12-month period, and are considered temporary, at-will employees who are not typically eligible for benefits. However, non-career employees may qualify for health coverage and sick leave accruals subject to applicable federal and state provisions. EXAMPLES OF DUTIES Under general supervision, provides basic medical care and transport to the ill and injured within the scope of an Emergency Medical Technician; Transports patients to hospitals and other emergency care facilities; Responds to emergency medical calls for service including fires, accidents, and other emergencies; Operates an emergency vehicle to and from the scene of an emergency; Assists paramedics and other emergency medical personnel in providing emergency medical and health care; Monitors communications equipment to maintain contact with dispatchers and other fire personnel; Assists receiving facility to obtain and record patients vital statistics and circumstances of emergency; Prepares electronic patient care reports for billing and other record keeping purposes; Operates within Federal, State, County, and City laws, regulations, and guidelines including the Health Insurance Portability and Accountability Act (HIPAA); Participates in training, public education, and station/equipment maintenance; Performs other related duties as required. REQUIREMENTS TO FILE A valid California Emergency Medical Technician Certificate* A valid Health Care Provider CPR card, or equivalent* A valid California Ambulance Driver DMV Certification* A valid California Motor Vehicle License. Must be 18 years of age or older and High School graduate or equivalent. *Proof required at time that your application is submitted KNOWLEDGE, SKILLS, and ABILITIES: Skill to safely and effectively operate an emergency vehicle; Ability to handle a high volume of emergency calls with tact and good judgement; Ability to lift and carry heavy objects, including moving and transporting patients; Willingness to work any shift assignment including weekends, holidays, overtime, and 12-hour or 24-hour shifts. DESIRABLE QUALIFICATIONS Experience working for a government agency; Bilingual in Spanish, Khmer, and/or Tagalog Completion of FEMA's National Institute of Management Systems ICS 100 and/or ICS/IS 700. SELECTION PROCEDURE To be considered, applicants must submit a complete application packet which includes an online application, supplemental questionnaire, and copies of the required certifications (there are three) in PDF format. The application and supplemental questionnaire should reflect the scope and level of the applicant's current/most recent positions and responsibilities. Incomplete application packets and application packets that clearly do not meet the minimum requirements will not be considered. The most qualified applicants will be invited to continue in the selection process which may include an interview. Filing will remain open until vacancies are filled. Review of applications will begin July 12, 2023 . Filing may close at any time without further notice. Selected candidates must complete a thorough background check prior to hire. The City of Long Beach is an equal Opportunity Employer and values diversity at all levels of the organization. The City of Long Beach intends to provides reasonable accommodations in accordance with the Americans with Disabilities Act of 1990. If a special accommodation is desired or if you would like to request this information in an alternative format, please call (562) 570-2551. In support of the City's Language Access Policy, bilingual skills (Spanish, Khmer, and/or Tagalog) are desirable for positions interacting with the public. If you have any questions about this recruitment, please contact Sarah Green via email at sarah.green@longbeach.gov . For technical support with governmentjobs.com application, please contact (855) 524-5627. This information is available in an alternative format by request at the agency contact on the bulletin. If a special accommodation is desired, please contact the agency two (2) business days prior to the test, if applicable.Closing Date/Time: Continuous
CITY OF GLENDALE CA
Glendale, California, United States
The Position Under general supervision, this temporary, unclassified, part-time hourly position provides basic medical care and transport of the ill and injured as an Emergency Medical Technician (EMT). Essential functions of the job include, but are not limited to, the following: Ensures Department services are provided with exceptional customer service and the highest level of ethical standards. Responds to emergency medical calls and provides basic life support services. Safely operates an emergency vehicle to and from the scene of an emergency. Monitors a radio and operates communication equipment. Provides emergency medical care to the ill and injured within the scope of an EMT and in accordance with established policies and procedures. Transports patients to hospital emergency rooms. Obtains and records patients' vitals and circumstances of the emergency. Prepares reports of incidents for billing and other record keeping purposes. Maintains medical information in a confidential manner subject to the Health Insurance Portability and Accountability Act (HIPAA). Participates in EMS training and public education activities. Participates in station and equipment maintenance activities. Keeps abreast of department rules, regulations, procedures, and other training and job related material. Drives on City business. Assumes responsibility for ensuring the duties of this position are performed in a safe, efficient manner. Performs other related duties as assigned or as the situation requires. Minimum Requirements Knowledge, Skills & Abilities Knowledge of: Basic math operations, such as addition, subtraction, multiplication and division. California Vehicle Code. EMS procedures and equipment. EMT practices and procedures. Ability to: Provide exceptional customer service to those utilizing Glendale Fire Department services. Commit to the work requirements set forth by the Glendale Fire Department. Communicate clearly and concisely on a radio. Correct misunderstandings. Effectively provide customer service to the public and internal City employees. Establish and maintain effective working relationships with fellow employees, work cooperatively with others and deal tactfully with the public. Handle a high volume of emergency calls with tact and good judgment. Lift and carry heavy objects, as well as move and transport patients. Model and practice the highest standards of ethical conduct. Operate a computer and utilize programs within Microsoft Office. Perform competently under pressure in stressful situations. Read maps and learn City geography and street layout. Read, write legibly, and comprehend directions and instructions in English, both orally and in writing. Resolve interpersonal conflicts. Safely and effectively operate an emergency vehicle under normal and emergency response conditions. Speak before groups and effectively present materials or information. Other Characteristics Willingness to: Assume responsibility for maintaining a safe working environment. Must be at least 18 years of age. Must be in good physical condition. Must be of good moral character without past history of involvement in criminal activity or other unacceptable conduct. Work any shift, including weekends, holidays, and overtime as requested. Work 24 and 12 hour shifts as required. Bilingual abilities (speak, read and write) in languages spoken in the community highly desirable. Experience EMT experience is highly desirable. Education/Training Graduation from high school or attainment of GED or CHSPE certificate. An Associate of Arts or Associate of Science Degree in a related field is desirable. License(s)/Certification(s) Valid Basic Life Support (BLS) level Cardiopulmonary Resuscitation (CPR) card. Valid State of California Emergency Medical Technician (EMT) Certification issued by an approved State Certifying entity. NOTE: A valid State of California Paramedic License may substitute for the EMT certification; however, the National Registry will NOT be accepted in lieu of the EMT certification. Valid California Class C driver's license with an acceptable driving history. Valid California Motor Vehicle Ambulance Certification Endorsement by the time background packet is submitted. Special Condition TATTOO POLICY: Unless otherwise exempted, no employee of the GFD shall have any "visible" tattoos or other skin markings. Tattoos, or other skin markings, shall be covered while on duty with a long-sleeved uniform shirt, long-sleeved work t-shirt, work pants, sweatpants, or a tattoo wrap/sleeve (100% cotton-NFPA compliant) approved by the Department. Cosmetic tattoos on the face (e.g. eye brows, eye liner, and lip liner) and wedding band tattoos on the ring finger will be reviewed by the Fire Chief on a case by case basis. Marks or scars from injuries or medical procedures are exempt from these policy restrictions. For further information regarding this policy, please contact Human Resources at (818) 548-2110. Note An equivalent combination of experience, education and/or training may substitute for the listed minimum requirements. Exceptional Customer Service Policy The City of Glendale places a high importance on quality customer service and prides itself on the high level of customer service provided by every employee of the organization. As employees of the City of Glendale, we are committed to providing our diverse community and each other with courteous, considerate, and personal attention. Please click on the link to read the Exceptional Customer Service Policy . Selection Process EVALUATION OF APPLICATION: Submitted Ambulance Operator Application will be reviewed to ensure applicants meet the minimum requirements. ORAL INTERVIEW EXAMINATION: (Weight of 100%) To evaluate the applicant's experience, education, and general background for the position. BACKGROUND INVESTIGATION: A comprehensive background investigation will be conducted on all finalists, which will review and verify personal history including, but not limited to, financial responsibility, criminal history, drug use history, driving record, and verification of application materials. Significant issues or omissions in the above-stated areas may be grounds for disqualification. Background investigation will include a polygraph. EXAMINATION WEIGHTING: Evaluation - qualifying, Oral - 100%, Background Investigation - pass/fail. TIME AND PLACE OF THE EXAMINATION WILL BE ANNOUNCED. The City of Glendale conforms with State and Federal obligations to make reasonable accommodation for applicants and employees with disabilities. The Human Resources Department asks that it be advised of special needs at least five days prior to the first portion of the exam so that a reasonable accommodation may be made. The provisions of this bulletin do not constitute an express or implied contract. In compliance with the Immigration Reform and Control Act of 1986, the City of Glendale requires that all new employees provide documentation to establish both work authorization and identity. NOTICE ASSUMING THE POSITION IS STILL OPEN, APPLICANTS WHO HAVE FAILED THE ORAL INTERVIEW MAY REAPPLY AFTER THREE (3) MONTHS FROM THE DATE OF THE INTERVIEW FAILED. APPLICANTS WHO FAILED THE BACKGROUND INVESTIGATION MAY REAPPLY AFTER ONE (1) YEAR FROM THE DATE OF DISQUALIFICATION. All hourly employees will be enrolled in the Public Agency Retirement System - Alternate Retirement System (PARS-ARS). Hourly employees may also participate in the Flexible Benefit Plan. Closing Date/Time: Continuous
Nov 14, 2023
Part Time
The Position Under general supervision, this temporary, unclassified, part-time hourly position provides basic medical care and transport of the ill and injured as an Emergency Medical Technician (EMT). Essential functions of the job include, but are not limited to, the following: Ensures Department services are provided with exceptional customer service and the highest level of ethical standards. Responds to emergency medical calls and provides basic life support services. Safely operates an emergency vehicle to and from the scene of an emergency. Monitors a radio and operates communication equipment. Provides emergency medical care to the ill and injured within the scope of an EMT and in accordance with established policies and procedures. Transports patients to hospital emergency rooms. Obtains and records patients' vitals and circumstances of the emergency. Prepares reports of incidents for billing and other record keeping purposes. Maintains medical information in a confidential manner subject to the Health Insurance Portability and Accountability Act (HIPAA). Participates in EMS training and public education activities. Participates in station and equipment maintenance activities. Keeps abreast of department rules, regulations, procedures, and other training and job related material. Drives on City business. Assumes responsibility for ensuring the duties of this position are performed in a safe, efficient manner. Performs other related duties as assigned or as the situation requires. Minimum Requirements Knowledge, Skills & Abilities Knowledge of: Basic math operations, such as addition, subtraction, multiplication and division. California Vehicle Code. EMS procedures and equipment. EMT practices and procedures. Ability to: Provide exceptional customer service to those utilizing Glendale Fire Department services. Commit to the work requirements set forth by the Glendale Fire Department. Communicate clearly and concisely on a radio. Correct misunderstandings. Effectively provide customer service to the public and internal City employees. Establish and maintain effective working relationships with fellow employees, work cooperatively with others and deal tactfully with the public. Handle a high volume of emergency calls with tact and good judgment. Lift and carry heavy objects, as well as move and transport patients. Model and practice the highest standards of ethical conduct. Operate a computer and utilize programs within Microsoft Office. Perform competently under pressure in stressful situations. Read maps and learn City geography and street layout. Read, write legibly, and comprehend directions and instructions in English, both orally and in writing. Resolve interpersonal conflicts. Safely and effectively operate an emergency vehicle under normal and emergency response conditions. Speak before groups and effectively present materials or information. Other Characteristics Willingness to: Assume responsibility for maintaining a safe working environment. Must be at least 18 years of age. Must be in good physical condition. Must be of good moral character without past history of involvement in criminal activity or other unacceptable conduct. Work any shift, including weekends, holidays, and overtime as requested. Work 24 and 12 hour shifts as required. Bilingual abilities (speak, read and write) in languages spoken in the community highly desirable. Experience EMT experience is highly desirable. Education/Training Graduation from high school or attainment of GED or CHSPE certificate. An Associate of Arts or Associate of Science Degree in a related field is desirable. License(s)/Certification(s) Valid Basic Life Support (BLS) level Cardiopulmonary Resuscitation (CPR) card. Valid State of California Emergency Medical Technician (EMT) Certification issued by an approved State Certifying entity. NOTE: A valid State of California Paramedic License may substitute for the EMT certification; however, the National Registry will NOT be accepted in lieu of the EMT certification. Valid California Class C driver's license with an acceptable driving history. Valid California Motor Vehicle Ambulance Certification Endorsement by the time background packet is submitted. Special Condition TATTOO POLICY: Unless otherwise exempted, no employee of the GFD shall have any "visible" tattoos or other skin markings. Tattoos, or other skin markings, shall be covered while on duty with a long-sleeved uniform shirt, long-sleeved work t-shirt, work pants, sweatpants, or a tattoo wrap/sleeve (100% cotton-NFPA compliant) approved by the Department. Cosmetic tattoos on the face (e.g. eye brows, eye liner, and lip liner) and wedding band tattoos on the ring finger will be reviewed by the Fire Chief on a case by case basis. Marks or scars from injuries or medical procedures are exempt from these policy restrictions. For further information regarding this policy, please contact Human Resources at (818) 548-2110. Note An equivalent combination of experience, education and/or training may substitute for the listed minimum requirements. Exceptional Customer Service Policy The City of Glendale places a high importance on quality customer service and prides itself on the high level of customer service provided by every employee of the organization. As employees of the City of Glendale, we are committed to providing our diverse community and each other with courteous, considerate, and personal attention. Please click on the link to read the Exceptional Customer Service Policy . Selection Process EVALUATION OF APPLICATION: Submitted Ambulance Operator Application will be reviewed to ensure applicants meet the minimum requirements. ORAL INTERVIEW EXAMINATION: (Weight of 100%) To evaluate the applicant's experience, education, and general background for the position. BACKGROUND INVESTIGATION: A comprehensive background investigation will be conducted on all finalists, which will review and verify personal history including, but not limited to, financial responsibility, criminal history, drug use history, driving record, and verification of application materials. Significant issues or omissions in the above-stated areas may be grounds for disqualification. Background investigation will include a polygraph. EXAMINATION WEIGHTING: Evaluation - qualifying, Oral - 100%, Background Investigation - pass/fail. TIME AND PLACE OF THE EXAMINATION WILL BE ANNOUNCED. The City of Glendale conforms with State and Federal obligations to make reasonable accommodation for applicants and employees with disabilities. The Human Resources Department asks that it be advised of special needs at least five days prior to the first portion of the exam so that a reasonable accommodation may be made. The provisions of this bulletin do not constitute an express or implied contract. In compliance with the Immigration Reform and Control Act of 1986, the City of Glendale requires that all new employees provide documentation to establish both work authorization and identity. NOTICE ASSUMING THE POSITION IS STILL OPEN, APPLICANTS WHO HAVE FAILED THE ORAL INTERVIEW MAY REAPPLY AFTER THREE (3) MONTHS FROM THE DATE OF THE INTERVIEW FAILED. APPLICANTS WHO FAILED THE BACKGROUND INVESTIGATION MAY REAPPLY AFTER ONE (1) YEAR FROM THE DATE OF DISQUALIFICATION. All hourly employees will be enrolled in the Public Agency Retirement System - Alternate Retirement System (PARS-ARS). Hourly employees may also participate in the Flexible Benefit Plan. Closing Date/Time: Continuous
SAN BERNARDINO COUNTY, CA
San Bernardino, California, United States
The Job NO EXPERIENCE REQUIRED! Apply by December 11th to participate in a one day onboarding event for qualified Paramedics on December 20, 2023! Additional onboarding events may be scheduled as needed. Potential same day job offers! Don't miss this opportunity to join an Elite Fire & Emergency Services Agency! * Click here for MOU details . All positions are full-time assignments with 56-hour workweeks, resulting in a yearly pay of up to $76,848 including built-in overtime, plus excellent benefits! The San Bernardino County Fire Protection District is accepting applications for Ambulance Operator (AO)-Paramedics , who prov ide basic and advanced medical care to the ill and injured, providing patient transport services, and may operate an ambulance responding to emergency medical aid calls. We have multiple vacancies throughout the County. JOIN OUR TEAM! The County Fire AO Program was established in 2014. It has grown to become home to 102 single-function ambulance operators (half of which are paramedics), making SBCoFD the largest fire department provider of ambulance transport in the county. For a more detailed job information, review the job description for Ambulance Operator Paramedic. SALARY AND BENEFITS County Fire Paramedics receive full benefits and a competitive annual salary range of $59,704.32 - $71,019.52 including built-in overtime pay. 3% Annual Across the Board Salary Increases in February 2024 Bi-annual step increases of 2.5% up to top step The County also offers an alternative Modified Benefits Option (MBO) that provides a wage differential of $1.75 per hour above the base salary rate with modified benefits. The MBO annual salary range for AO Paramedics is $65,528 - $76,848 including built-in overtime pay. Our retirement plan has reciprocity with CalPERS and '37 Act Plans. Click the links below for additional details: Ambulance Operator Unit MOU Summary of Traditional Benefits Summary of Modified Benefits Option *Salary Increases are contingent upon assessed values for previous fiscal year. Minimum Requirements Applicants must posses all of the following: Valid California Paramedic License OR Nationally Registered Paramedic (NRP) Certification. A copy must be attached to your application. Valid cardiopulmonary resuscitation (CPR) card . Valid Advanced Cardiac Life Support (ACLS) card . >>NO EXPERIENCE REQUIRED<< Note: California Paramedic Licenses and NRP Certifications must be current and in good standing. If a copy of your CA Paramedic License or NRP is not attached, your application will not move forward in the process. CONDITIONS OF EMPLOYMENT Health and Physical Condition: Persons seeking appointment to this classification must meet the safety, health, and physical condition standards deemed necessary and proper for performance of the duties established by the San Bernardino County Fire District. CPR/ACLS Certifications: Must possess and maintain a valid CPR card and ACLS card. State of California Paramedic License: Must possess and maintain a valid State of California Paramedic License. ICEMA Certification: Must obtain ICEMA Paramedic accreditation by the end of the academy , and maintain throughout employment. Newly hired Paramedics who are not ICEMA-accredited must successfully complete the ICEMA accreditation process by the end of the academy or may be terminated. The SBCoFD will assist with the process; however, the candidate is responsible for obtaining ICEMA accreditation. Information may be found at www.ICEMA.net regarding the requirements for accreditation. Note: If qualifying with a NRP, newly hired Paramedics will also be required to obtain a California Paramedic License. Ambulance Driver Taskbook: Must successfully complete the Taskbook by the end of the academy . Travel: Travel within and outside of the County may be required. A valid California Class C driver license and proof of automobile liability insurance must be provided at the time of hire and maintained throughout employment. Background: Applicants will be fingerprinted and must pass a thorough background investigation which may include, but is not limited to, the following: fingerprinting for a Department of Justice criminal background check, DMV driving record check, military record check, reference checks, and review of prior employment history check. An applicant may be automatically disqualified for misrepresentation, falsification, or omission of pertinent facts in the screening/selection/background check process. Job offers are made contingent upon passing a medical examination. Applicant must successfully pass a pre-employment drug test. Failure to meet medical standards may result in the withdrawal of employment offer. Work Location: Applicants must be willing to work anywhere within San Bernardino County. Positions will primarily be located at County Fire Stations. Dress Code: All new employees must adhere to the provisions of the County Fire and Special Districts Dress Code, which prohibits visible tattoos. Physical Requirements: Must be able to perform during high stress situations. Must possess the strength and stamina sufficient to lift and carry equipment and individuals. Must be able to work in a variety of environmental conditions. Desired Qualifications The Fire District seeks team players with excellent communication and interpersonal skills who are able to effectively treat and show empathy for persons who are ill/injured and under duress. Candidates must be able to remain calm under pressure, work well in a team environment, and maintain a high level of integrity. Selection Process Testing will be on December 20, 2023 in San Bernardino. * Please note test dates are subject to change and availability is limited. Scheduling will be on a first come first served basis - apply today! There will be a proctored computer Medical Skills Assessment based on NREMT to evaluate candidate's knowledge and skills in the following areas: Trauma Assessment Medical Assessment Candidates must be successful in the Medical Skills Assessment in order to be placed on the eligible list and invited to participate in the one day onboarding events . Application Procedure : To be considered for this excellent opportunity, please complete and submit the online employment application with completed supplemental questionnaire and copies of required documents by the deadline. Resumes will not be accepted in lieu of the application and/or supplemental questionnaire. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note: if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application. If you require technical assistance , please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. All communications regarding the recruitment process will be via e-mail. Applicants are encouraged to check their e-mail frequently to learn additional information regarding this recruitment. Check your GovernmentJobs account for notifications. Update your firewalls to allow e-mails from San Bernardino County through governmentjobs.com. Update your Spam, Junk, and Bulk settings to ensure it will not spam/block/filter communications from e-mail addresses with the following domain: "@hr.sbcounty.gov". Finally, be sure to keep your personal information updated. Taking these steps now will help ensure you receive all communications regarding this recruitment. We recommend that you save and/or print these for your records. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans' Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans' Preference points. Click here for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Closing Date/Time: 12/11/2023 5:00 PM Pacific
Aug 29, 2023
Full Time
The Job NO EXPERIENCE REQUIRED! Apply by December 11th to participate in a one day onboarding event for qualified Paramedics on December 20, 2023! Additional onboarding events may be scheduled as needed. Potential same day job offers! Don't miss this opportunity to join an Elite Fire & Emergency Services Agency! * Click here for MOU details . All positions are full-time assignments with 56-hour workweeks, resulting in a yearly pay of up to $76,848 including built-in overtime, plus excellent benefits! The San Bernardino County Fire Protection District is accepting applications for Ambulance Operator (AO)-Paramedics , who prov ide basic and advanced medical care to the ill and injured, providing patient transport services, and may operate an ambulance responding to emergency medical aid calls. We have multiple vacancies throughout the County. JOIN OUR TEAM! The County Fire AO Program was established in 2014. It has grown to become home to 102 single-function ambulance operators (half of which are paramedics), making SBCoFD the largest fire department provider of ambulance transport in the county. For a more detailed job information, review the job description for Ambulance Operator Paramedic. SALARY AND BENEFITS County Fire Paramedics receive full benefits and a competitive annual salary range of $59,704.32 - $71,019.52 including built-in overtime pay. 3% Annual Across the Board Salary Increases in February 2024 Bi-annual step increases of 2.5% up to top step The County also offers an alternative Modified Benefits Option (MBO) that provides a wage differential of $1.75 per hour above the base salary rate with modified benefits. The MBO annual salary range for AO Paramedics is $65,528 - $76,848 including built-in overtime pay. Our retirement plan has reciprocity with CalPERS and '37 Act Plans. Click the links below for additional details: Ambulance Operator Unit MOU Summary of Traditional Benefits Summary of Modified Benefits Option *Salary Increases are contingent upon assessed values for previous fiscal year. Minimum Requirements Applicants must posses all of the following: Valid California Paramedic License OR Nationally Registered Paramedic (NRP) Certification. A copy must be attached to your application. Valid cardiopulmonary resuscitation (CPR) card . Valid Advanced Cardiac Life Support (ACLS) card . >>NO EXPERIENCE REQUIRED<< Note: California Paramedic Licenses and NRP Certifications must be current and in good standing. If a copy of your CA Paramedic License or NRP is not attached, your application will not move forward in the process. CONDITIONS OF EMPLOYMENT Health and Physical Condition: Persons seeking appointment to this classification must meet the safety, health, and physical condition standards deemed necessary and proper for performance of the duties established by the San Bernardino County Fire District. CPR/ACLS Certifications: Must possess and maintain a valid CPR card and ACLS card. State of California Paramedic License: Must possess and maintain a valid State of California Paramedic License. ICEMA Certification: Must obtain ICEMA Paramedic accreditation by the end of the academy , and maintain throughout employment. Newly hired Paramedics who are not ICEMA-accredited must successfully complete the ICEMA accreditation process by the end of the academy or may be terminated. The SBCoFD will assist with the process; however, the candidate is responsible for obtaining ICEMA accreditation. Information may be found at www.ICEMA.net regarding the requirements for accreditation. Note: If qualifying with a NRP, newly hired Paramedics will also be required to obtain a California Paramedic License. Ambulance Driver Taskbook: Must successfully complete the Taskbook by the end of the academy . Travel: Travel within and outside of the County may be required. A valid California Class C driver license and proof of automobile liability insurance must be provided at the time of hire and maintained throughout employment. Background: Applicants will be fingerprinted and must pass a thorough background investigation which may include, but is not limited to, the following: fingerprinting for a Department of Justice criminal background check, DMV driving record check, military record check, reference checks, and review of prior employment history check. An applicant may be automatically disqualified for misrepresentation, falsification, or omission of pertinent facts in the screening/selection/background check process. Job offers are made contingent upon passing a medical examination. Applicant must successfully pass a pre-employment drug test. Failure to meet medical standards may result in the withdrawal of employment offer. Work Location: Applicants must be willing to work anywhere within San Bernardino County. Positions will primarily be located at County Fire Stations. Dress Code: All new employees must adhere to the provisions of the County Fire and Special Districts Dress Code, which prohibits visible tattoos. Physical Requirements: Must be able to perform during high stress situations. Must possess the strength and stamina sufficient to lift and carry equipment and individuals. Must be able to work in a variety of environmental conditions. Desired Qualifications The Fire District seeks team players with excellent communication and interpersonal skills who are able to effectively treat and show empathy for persons who are ill/injured and under duress. Candidates must be able to remain calm under pressure, work well in a team environment, and maintain a high level of integrity. Selection Process Testing will be on December 20, 2023 in San Bernardino. * Please note test dates are subject to change and availability is limited. Scheduling will be on a first come first served basis - apply today! There will be a proctored computer Medical Skills Assessment based on NREMT to evaluate candidate's knowledge and skills in the following areas: Trauma Assessment Medical Assessment Candidates must be successful in the Medical Skills Assessment in order to be placed on the eligible list and invited to participate in the one day onboarding events . Application Procedure : To be considered for this excellent opportunity, please complete and submit the online employment application with completed supplemental questionnaire and copies of required documents by the deadline. Resumes will not be accepted in lieu of the application and/or supplemental questionnaire. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note: if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application. If you require technical assistance , please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. All communications regarding the recruitment process will be via e-mail. Applicants are encouraged to check their e-mail frequently to learn additional information regarding this recruitment. Check your GovernmentJobs account for notifications. Update your firewalls to allow e-mails from San Bernardino County through governmentjobs.com. Update your Spam, Junk, and Bulk settings to ensure it will not spam/block/filter communications from e-mail addresses with the following domain: "@hr.sbcounty.gov". Finally, be sure to keep your personal information updated. Taking these steps now will help ensure you receive all communications regarding this recruitment. We recommend that you save and/or print these for your records. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans' Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans' Preference points. Click here for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Closing Date/Time: 12/11/2023 5:00 PM Pacific
ABOUT THE POSITION This recruitment is open on a continuous basis. This recruitment is subject to close without advance notice. Please note, due to COVID-19, Fire Station visits are not being scheduled during this time, please contact the station directly for information, or check the Downey Fire Department social media pages such as: Instagram or Facebook . Note : The established list from this recruitment may be used for full-time and/or temporary/part-time vacancies. Under general supervision, to provide basic medical care and transport of the ill and injured as an Emergency Medical Technician (EMT); to respond to emergency medical calls for service including accidents and other emergencies; and, to operate an emergency vehicle to and from the scene of an emergency. DISTINGUISHING CHARACTERISTICS This is a non-safety/non-firefighter position that works under the supervision of a Fire Captain and the overall direction of an EMS Coordinator to perform emergency medical transport services. An incumbent will work twenty-four (24) hour rotating shifts with overtime applicable upon the completion of forty (40) hours of work within the designated 7-day work week. TEMPORARY/PART-TIME EMPLOYMENT: Part-Time employment status does not qualify for City paid benefits, except for those required by law. The City does not belong to the Social Security system. However, enrollment in an alternative retirement program is mandatory which requires an employee contribution of 7.5% of base earnings. The City contributes 2.5% and the employee contributes 5% of base earnings. Part-time shifts may not exceed 999 hours on a fiscal year basis (July 1 through June 30). Working hours require irregular hours and weekends. Certain City operational budgets may not include funding for mandated CalPERS employer contributions; therefore, a qualified candidate who is a current member of CalPERS may be restricted from temporary/part-time employment with the City of Downey. There are no rights to employment and employment may end with or without cause or advance notice. EXAMPLES OF ESSENTIAL FUNCTIONS The following examples are intended to describe the general nature and level of work performed. Safely operate City owned emergency transport vehicles and other department vehicles within Department policy; perform appropriate medical care within the scope of an EMT such as attaining and documenting vital signs, bandaging, splinting, lifting patients into ambulance and assisting paramedics as directed; maintain and inventory emergency ambulance supplies, equipment, and routine vehicle parts; support patient billing operations; operate within federal, state, county and city laws and regulations and guidelines including the Health Insurance Portability and Accountability Act; attend and successfully complete department and hospital training sessions and drills; participate in station and equipment maintenance; and, perform other related duties as assigned. The preceding duties have been provided as examples of the essential types of work performed by positions within this job classification. The City, at its discretion, may add, modify, change or rescind work assignments as needed. QUALIFICATIONS Knowledge of: Applicable federal, state, county, and City of Downey regulations, practices, and procedures; principles of emergency ambulance and transportation procedures including first aid, resuscitator, and gurney operation; safe emergency work practices; infection control procedures; emergency radio communication procedures; medical terminology and documentation; and, emergency vehicle maintenance and operation, including all applicable federal and state driving licenses. Ability to: Read electronic and incident maps and follow map directions; recognize street names quickly; locate house numbers and navigate quickly through business districts; work effectively in difficult and hazardous emergency situations and environments and carry out work assignments as instructed; safely and properly transport patients during ambulance transportation; follow oral and written instructions; communicate effectively both orally and in writing; meet and maintain physical fitness to perform the physical aspects of the position; maintain an acceptable driving record during the course of employment; and, establish and maintain effective and cooperating working relationships with those encountered in the performance of duties, including the general public. Education & Experience: High School graduate or equivalent . A preferred graduate of a 240-hour California Fire Academy or equivalent or recently completed Fire Technology college level coursework is desired . In addition to an Associate's degree, a combination of education and experience directed toward a career in the Fire Service is desired. License & Certifications: The following licenses and certifications are required : A valid Class C California Driver's License and an acceptable driving record at the time of appointment and throughout employment; A current California EMT-1 certificate; A current Basic Life Support (BLS) - CPR & AED card for healthcare providers from the American Heart Association; A current and valid State of California Department of Motor Vehicles (DMV) issued Ambulance Driver Certificate; A current State of California Department of Motor Vehicles (DMV) issued Medical Examination Report including the Medical Examination Certificate; and Proof of passing the Candidate Physical Ability Test (CPAT) or Biddle exam within one year of application date. ADDITIONAL INFORMATION PHYSICAL ABILITIES AND ENVIRONMENTAL CONDITIONS: Requires vision and eye test standards and physical conditioning to maintain the required Driver's License; duties require physical strength and conditioning to lift patients onto a gurney and to load them into the ambulance; lift, push, pull weight up to 150 pounds with assistance from other attendants; climb a ladder and stairs; bend, stoop, kneel, crouch, crawl in tight spaces; withstand a variety of environmental factors including working both in and outdoors and exposure to varying temperatures of heat or cold, toxic chemicals, fumes, smoke, gases and solvents; exposure to blood borne pathogens, cramp or confined spaces, slippery/uneven surfaces; work involves irregular and extended hours requiring mental alertness. APPLICATION PROCESS All application materials received on-line by the final filing date will be reviewed. For consideration, a completed employment application and supplemental questionnaire submitted on-line is required. A resume will not be accepted in lieu of the required application materials. Incomplete information may be removed from consideration. All information submitted is subject to verification. Documentation Required: Failure to provide the required documentation listed below will result in your application being removed from further consideration . Please contact Human Resources at 562-904-7292 if you have any questions or need any assistance. Please DO NOT submit any additional documentation, other than those listed above. The following documentation must be attached, clearly titled, and submitted with the on-line application: A valid Class C California Driver's License and an acceptable driving record at the time of appointment and throughout employment; A current California EMT-1 certificate; A current Basic Life Support (BLS) - CPR & AED card for healthcare providers from the American Heart Association; A current Department of Motor Vehicles (DMV) issued Ambulance Driver Certificate; A current State of California Department of Motor Vehicles (DMV) issued Medical Examination Report including the Medical Examination Certificate; AND Proof of passing the CPAT or Biddle exam within one year of application date. NOTE: To ensure proper uploading of documents to on-line application record, it is best to reduce the file size of the electronic document before uploading and submit in pdf format. Testing & Selection Process: All applications materials received by the application deadline will be reviewed and evaluated on the basis of information submitted to determine the level and scope of the candidate's preparation for the position. All information supplied by applicants is subject to verification. The acceptance of an employment application depends upon whether or not an applicant has provided adequate information that demonstrates meeting the qualifications for the position as stated above. Please complete the application and supplemental questionnaire thoroughly and completely. Candidates must be specific and complete in describing their qualifications for this position. Failure to state all pertinent information may lead to elimination from consideration. Stating "See Resume" or attaching a resume is not an acceptable substitute for a completed application. Those applicants, who most closely match the desired qualifications, will be invited to participate in the selection process which will consist of an appraisal examination (oral interview) weighted 100%. The appraisal examination may also include performance testing to assess the applicant's knowledge, education, experience, and general ability to perform the essential functions of the position. Candidate(s) who complete selection testing with acceptable results will be considered by the Department hiring authority. Prior to an employment offer, a comprehensive background investigation is conducted that includes a polygraph exam , and including fingerprinting through the California Department of Justice. Upon a conditional offer of employment, a job related pre-placement medical exam, drug screening, and psychological assessment will be conducted and must be passed with acceptable results. Any applicant requiring reasonable accommodation during the selection process due to a qualified disability must inform the Human Resources Office at (562) 904-7292 at least 72 hours in advance.Closing Date/Time:
Aug 29, 2023
Part Time
ABOUT THE POSITION This recruitment is open on a continuous basis. This recruitment is subject to close without advance notice. Please note, due to COVID-19, Fire Station visits are not being scheduled during this time, please contact the station directly for information, or check the Downey Fire Department social media pages such as: Instagram or Facebook . Note : The established list from this recruitment may be used for full-time and/or temporary/part-time vacancies. Under general supervision, to provide basic medical care and transport of the ill and injured as an Emergency Medical Technician (EMT); to respond to emergency medical calls for service including accidents and other emergencies; and, to operate an emergency vehicle to and from the scene of an emergency. DISTINGUISHING CHARACTERISTICS This is a non-safety/non-firefighter position that works under the supervision of a Fire Captain and the overall direction of an EMS Coordinator to perform emergency medical transport services. An incumbent will work twenty-four (24) hour rotating shifts with overtime applicable upon the completion of forty (40) hours of work within the designated 7-day work week. TEMPORARY/PART-TIME EMPLOYMENT: Part-Time employment status does not qualify for City paid benefits, except for those required by law. The City does not belong to the Social Security system. However, enrollment in an alternative retirement program is mandatory which requires an employee contribution of 7.5% of base earnings. The City contributes 2.5% and the employee contributes 5% of base earnings. Part-time shifts may not exceed 999 hours on a fiscal year basis (July 1 through June 30). Working hours require irregular hours and weekends. Certain City operational budgets may not include funding for mandated CalPERS employer contributions; therefore, a qualified candidate who is a current member of CalPERS may be restricted from temporary/part-time employment with the City of Downey. There are no rights to employment and employment may end with or without cause or advance notice. EXAMPLES OF ESSENTIAL FUNCTIONS The following examples are intended to describe the general nature and level of work performed. Safely operate City owned emergency transport vehicles and other department vehicles within Department policy; perform appropriate medical care within the scope of an EMT such as attaining and documenting vital signs, bandaging, splinting, lifting patients into ambulance and assisting paramedics as directed; maintain and inventory emergency ambulance supplies, equipment, and routine vehicle parts; support patient billing operations; operate within federal, state, county and city laws and regulations and guidelines including the Health Insurance Portability and Accountability Act; attend and successfully complete department and hospital training sessions and drills; participate in station and equipment maintenance; and, perform other related duties as assigned. The preceding duties have been provided as examples of the essential types of work performed by positions within this job classification. The City, at its discretion, may add, modify, change or rescind work assignments as needed. QUALIFICATIONS Knowledge of: Applicable federal, state, county, and City of Downey regulations, practices, and procedures; principles of emergency ambulance and transportation procedures including first aid, resuscitator, and gurney operation; safe emergency work practices; infection control procedures; emergency radio communication procedures; medical terminology and documentation; and, emergency vehicle maintenance and operation, including all applicable federal and state driving licenses. Ability to: Read electronic and incident maps and follow map directions; recognize street names quickly; locate house numbers and navigate quickly through business districts; work effectively in difficult and hazardous emergency situations and environments and carry out work assignments as instructed; safely and properly transport patients during ambulance transportation; follow oral and written instructions; communicate effectively both orally and in writing; meet and maintain physical fitness to perform the physical aspects of the position; maintain an acceptable driving record during the course of employment; and, establish and maintain effective and cooperating working relationships with those encountered in the performance of duties, including the general public. Education & Experience: High School graduate or equivalent . A preferred graduate of a 240-hour California Fire Academy or equivalent or recently completed Fire Technology college level coursework is desired . In addition to an Associate's degree, a combination of education and experience directed toward a career in the Fire Service is desired. License & Certifications: The following licenses and certifications are required : A valid Class C California Driver's License and an acceptable driving record at the time of appointment and throughout employment; A current California EMT-1 certificate; A current Basic Life Support (BLS) - CPR & AED card for healthcare providers from the American Heart Association; A current and valid State of California Department of Motor Vehicles (DMV) issued Ambulance Driver Certificate; A current State of California Department of Motor Vehicles (DMV) issued Medical Examination Report including the Medical Examination Certificate; and Proof of passing the Candidate Physical Ability Test (CPAT) or Biddle exam within one year of application date. ADDITIONAL INFORMATION PHYSICAL ABILITIES AND ENVIRONMENTAL CONDITIONS: Requires vision and eye test standards and physical conditioning to maintain the required Driver's License; duties require physical strength and conditioning to lift patients onto a gurney and to load them into the ambulance; lift, push, pull weight up to 150 pounds with assistance from other attendants; climb a ladder and stairs; bend, stoop, kneel, crouch, crawl in tight spaces; withstand a variety of environmental factors including working both in and outdoors and exposure to varying temperatures of heat or cold, toxic chemicals, fumes, smoke, gases and solvents; exposure to blood borne pathogens, cramp or confined spaces, slippery/uneven surfaces; work involves irregular and extended hours requiring mental alertness. APPLICATION PROCESS All application materials received on-line by the final filing date will be reviewed. For consideration, a completed employment application and supplemental questionnaire submitted on-line is required. A resume will not be accepted in lieu of the required application materials. Incomplete information may be removed from consideration. All information submitted is subject to verification. Documentation Required: Failure to provide the required documentation listed below will result in your application being removed from further consideration . Please contact Human Resources at 562-904-7292 if you have any questions or need any assistance. Please DO NOT submit any additional documentation, other than those listed above. The following documentation must be attached, clearly titled, and submitted with the on-line application: A valid Class C California Driver's License and an acceptable driving record at the time of appointment and throughout employment; A current California EMT-1 certificate; A current Basic Life Support (BLS) - CPR & AED card for healthcare providers from the American Heart Association; A current Department of Motor Vehicles (DMV) issued Ambulance Driver Certificate; A current State of California Department of Motor Vehicles (DMV) issued Medical Examination Report including the Medical Examination Certificate; AND Proof of passing the CPAT or Biddle exam within one year of application date. NOTE: To ensure proper uploading of documents to on-line application record, it is best to reduce the file size of the electronic document before uploading and submit in pdf format. Testing & Selection Process: All applications materials received by the application deadline will be reviewed and evaluated on the basis of information submitted to determine the level and scope of the candidate's preparation for the position. All information supplied by applicants is subject to verification. The acceptance of an employment application depends upon whether or not an applicant has provided adequate information that demonstrates meeting the qualifications for the position as stated above. Please complete the application and supplemental questionnaire thoroughly and completely. Candidates must be specific and complete in describing their qualifications for this position. Failure to state all pertinent information may lead to elimination from consideration. Stating "See Resume" or attaching a resume is not an acceptable substitute for a completed application. Those applicants, who most closely match the desired qualifications, will be invited to participate in the selection process which will consist of an appraisal examination (oral interview) weighted 100%. The appraisal examination may also include performance testing to assess the applicant's knowledge, education, experience, and general ability to perform the essential functions of the position. Candidate(s) who complete selection testing with acceptable results will be considered by the Department hiring authority. Prior to an employment offer, a comprehensive background investigation is conducted that includes a polygraph exam , and including fingerprinting through the California Department of Justice. Upon a conditional offer of employment, a job related pre-placement medical exam, drug screening, and psychological assessment will be conducted and must be passed with acceptable results. Any applicant requiring reasonable accommodation during the selection process due to a qualified disability must inform the Human Resources Office at (562) 904-7292 at least 72 hours in advance.Closing Date/Time:
City of Vallejo
Vallejo, California, United States
Description THE POSITION This recruitment is being conducted to fill eight full-time vacancies , and is open to applicants who currently possess a Peace Officer Standards and Training (POST) Public Safety Dispatchers' Basic certificate AND at least one year of public safety dispatching experience, or three years of experience as a police officer. The list established by this recruitment may be used to fill future full-time, part-time, limited term, and temporary vacancies for up to one year. The City of Vallejo Police Department is seeking lateral Communications Operator II candidates to perform a variety of complex duties in direct support of public safety personnel including receipt, interpretation, and dispatching of calls for law enforcement, fire, ambulance and other emergency assistance; direct fire and medical emergencies to the proper agency for response; accurately utilize a computer-aided dispatch system to initiate a response to effectively handle emergencies; utilize a two-way radio system to communicate with field units; accurately maintain the status of all field units; and provide information and assistance to the public. The ideal candidate will be capable of assertively taking command of situations in a sensitive yet straightforward manner, while showing consideration and respect to others. They will have the ability to deal with stressful and pressured situations in an efficient and controlled manner. Candidates must demonstrate good decision making skills under pressure, work with minimum supervision, and be a collaborative team member with a positive attitude. Additionally, candidates should have the ability to work all shifts including nights, weekends, and holidays. THE DEPARTMENT As an integral part of the community, the Vallejo Police Department is committed to providing a highly professional, ethical and quality Police service. The Communications Section is an essential part of the Police Department team. It provides Public Safety Communications for the Police and Fire Departments. With a staff of 15 Communications Operators, we answer 9-1-1 and other telephone calls, dispatch Police, Fire and Medical responses in the greater Vallejo area. Communications Operators use modern computer and radio equipment to record information and dispatch units to calls for service. Communications Operators also work in the field with our SWAT and Hostage Negotiation Teams during critical incidents. The Vallejo service area includes 53.58 square miles of incorporated City Limits, and the East Vallejo Fire District. We also provide Fire and Medical service for the unincorporated areas in Vallejo's sphere of influence. Vallejo Communications Operators serve a population of over 121,000 residents and provides support services for surrounding communities. For more information about the Vallejo Police Department, please visit their website . THE CITY OF VALLEJO The City of Vallejo is located in Solano County and has a population of approximately 121,000 residents. Vallejo is a rapidly changing, highly diverse community located midway between the cities of San Francisco and Sacramento. It is a friendly, active waterfront community that attracts innovative, hardworking people and takes great pride in its 148-year history and maritime heritage. Residents of Vallejo are situated to take advantage of the best of what the area has to offer. Golf, museums, performing arts, boutique shopping, brewpubs and a wide selection of restaurants are all available in Vallejo. Residents and visitors alike enjoy Vallejo's delightful historical downtown area, weekly downtown farmer's market, and beautifully restored Victorian homes and business facades. Vallejo is also home to Six Flags Discovery Kingdom, one of America's only combination wildlife, oceanarium and theme parks (driving distance to Napa Valley). DISTINGUISHING CHARACTERISTICS This is the full journey level class within the Communications Operator series. Employees within this class are distinguished from the Communications Operator I by the performance of the full range of duties as assigned in the Communications Section and/or the Patrol Division. Employees at this level receive only occasional instruction or assistance as new or unusual situations arise, and are fully aware of the operating procedures and policies of the work unit. Positions in this class are flexibly staffed and are normally filled by advancement from the Communications Operator I level, or when filled from the outside, have prior public safety dispatch or police officer experience. Newly hired employees are expected to satisfactorily complete an eighteen month probationary period. Incumbents from within the Vallejo Police Department who were formerly classified as Communications Operator I employees must satisfactorily complete a six month probationary period following promotion to Communications Operator II. SUPERVISION RECEIVED AND EXERCISED Receives general supervision from a Communications Supervisor in the Communications Center and Patrol Supervisors, to include the On-Duty Watch Commander. Essential Functions The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. - Important responsibilities and duties may include, but are not limited to, the following: When Functioning in the Communications Center : Receives, interprets, classifies, prioritizes and responds to calls of a routine and emergency nature, including those calls involving life-threatening situations. Enters relevant information by computer keyboard and accurately transits messages for dispatching as necessary and in accordance with established procedures operating a computer aided dispatch system. Assigns calls to police units for necessary action, determining the appropriate units required for response. Coordinates when necessary with patrol supervisors regarding deployment of personnel. Visually monitors video display terminals and actively listens to police radio frequencies to ensure correct status of officers and emergency personnel. Maintains contact with all units on assignment; maintains daily log of all field calls and units dispatched. Dispatches law enforcement or other emergency personnel and equipment. Operates a variety of communications equipment, including computer-aided dispatch terminals, radio transmitters and receivers, dispatch consoles, electronic data terminals, telephone and lease line teletype. Monitors multiple computer screens simultaneously. Enters, updates and retrieves information from computerized databases relating to wanted persons, stolen property, vehicle registration, stolen vehicles and other information. Use telecommunications systems to coordinate emergency calls and relay information and assistance requests involving other law enforcement and public safety agencies. Determines appropriate communications or research channels selected from emergency telephone lines, radio room telephone lines, business telephone lines, police radio channels, other agency radio channels, and manual computerized information systems. Provides information to officers and field personnel expeditiously, including but not limited to, warrants, vehicles, driver's licenses, parole, and criminal history information. Interprets or clarifies coded responses from various systems for law enforcement, public safety, or other relevant parties. Confirms warrants with responsible agencies, receives and files warrants and updates status of warrants. Receives, responds to and documents requests for Division of Motor Vehicle print-outs; documents vehicle impound information. Accurately processes information received in the communications center and accurately disseminates that information to the appropriate concerned parties, including but not limited to, relatives of those involved; employers; hospitals; sworn and non-sworn public safety personnel at other agencies; other City departments; ambulance services; detoxification centers; tow companies; attorneys; state parole; county probation; animal control; commercial establishments; alarm companies and schools. When appropriate, monitors other public safety and emergency preparedness radio traffic; security monitors; and takes necessary action. Maintains a variety of automated and manual logs, records and files related to communications center activities. Make court appearances as required related to assigned activities. Perform a variety of record keeping, filing, indexing and other general clerical work; maintain a variety of logs relating to public safety activities. Respond to public inquiries in a courteous manner; provide information; resolve complaints in an efficient and timely manner. Perform other work as assigned. When Functioning in the Field : Operate a motor vehicle in the performance of assigned duties and responsibilities. Perform communications center activities in a mobile vehicle or mobile setting. Perform other work as assigned. Minimum Qualifications/Knowledge, Skills & Abilities Knowledge of: Customer service and professional telephone answering techniques. Modern office procedures, methods and computer equipment. Correct English usage, spelling, punctuation and grammar. Procedures used in operating Computer Aided Dispatch and 9-1-1 systems for a large agency. Policies and procedures of receiving and processing emergency calls and requests for service. Basic communications rules and regulations governing the operation of radio transmitting and receiving systems. Standard radio broadcasting and dispatch procedures and rules. Geographic features and streets within the area served. Principles and procedures of record keeping including the main-tenance and security of fire and police communications reports. Basic principles of report preparation. Techniques for dealing with the public in a tactful but firm manner. Ability to : Act appropriately and decisively under stressful and/or emergency situations. Learn, apply and maintain knowledge of departmental rules, regulations, policies and procedures and information pertaining to law enforcement dispatch. Learn policies and procedures of receiving and processing emergency calls. Read, understand and apply a variety of call-taking information and materials. Learn call interview and law enforcement dispatch techniques and procedures. Learn basic communications rules and regulations governing the operation of radio transmitting and receiving systems. Utilize a two-way radio system to communicate with field units; and accurately maintain the status of all field units. Read and effectively interpret small-scale maps, have general knowledge of surrounding geographical area and information generated from a computer screen. Learn general law enforcement codes, practices and methods. Act promptly and appropriately in emergencies. Speak clearly and concisely in a well-modulated voice pattern. Effectively communicate with and elicit information from upset and irate citizens. Maintain confidentiality of information. Understand and follow both oral and written instructions promptly and accurately. Communicate effectively in the English language in both oral and written forms. Wear a telephone headset and be able to hear, distinguish and understand voices with background noises present. Type accurately at a speed necessary for successful job perfor-mance. Must type a minimum of 35 words per minute. Establish and maintain courteous and effective work relationships with subordinates, peers, supervisors and the general public. Effectively multi-task. Provide courteous and effective customer service. Maintain professional composure and take responsible and effective action during stressful situations. Operate radio transmitting equipment. Maintain familiarity with City districts and boundaries, streets, landmarks, and police jurisdictions. Maintain confidentiality of information. Learn the organization and functions of a municipal law enforcement agency. Learn pertinent Federal, State, and local laws, codes and regulations. Apply the laws, codes, policies and procedures related to the gathering of legal evidence. Apply Federal, State, City and departmental laws, policies and procedures. Deal with the public firmly, courteously and tactfully. May perform training duties for Communications Operator I level employees and other in-house training. Operate various office equipment including computer terminals. Work various shifts as assigned. Work flexible hours. Sit or stand for long periods of time. Perform related duties as assigned. Experience : One year of public safety dispatching experience or three years of experience as a police officer and the POST Entry-level Dispatcher Selection Test Battery as required under POST guidelines. Training : Equivalent to the completion of the twelfth grade. Specialized training in law enforcement practices, rules, procedures, codes and regulations is desirable. License or Certificate: Possession of a valid, appropriate California driver's license at the time of employment. Police Officer Standards and Training (POST) Public Safety Dispatchers' certificate. California Law Enforcement Telephone System (CLETS) Certificate with full access (current certification preferred, but proof of past certificate acceptable). Additional Information The Recruitment and Selection Process 1. Applicants must submit a completed City of Vallejo online application, including all responses to the Supplemental Questionnaire (Resume/Cover Letter Optional), a copy of Police Officer Standards and Training (POST) Public Safety Dispatchers' Basic certificate, and a copy of a California Law Enforcement Telephone Systems (CLETS) certificate with full access (current certificate preferred, but will accept expired certificate) in order to be considered. Applications submitted without all required materials will not be considered . NOTE: If you have problems creating a user account, obtaining your already created account information, or submitting your online application, please contact governmentjobs.com applicant support directly at 855-524-5627. City of Vallejo staff are unable to assist with these issues. 2. Application packets containing all required materials will receive an overall screening assessment. Applicants who meet the minimum qualifications and are found to be the best qualified will move forward in the process. 3. The examination process will consist of an oral panel interview. Oral Panel interviews are weighted at 100% of the candidate' score. Candidates must achieve a minimum passing score of 70%. Those achieving 70% or higher will be placed on the Register of Eligibles (eligible list) and may be considered to fill positions for up to one year. The City reserves the right to limit the number of candidates to those determined to be best qualified based upon all requested application materials, including training and experience, and responses to supplemental questions. 4. Candidates placed on the Register of Eligibles (eligible list) will be referred to the department for further consideration. The number of candidates referred for a hiring interview is at the discretion of the hiring department. PRIOR TO HIRE The selected candidate(s) will be required to successfully complete and pass the following to advance in the hiring process: Oral Board Department Level Interview Completed Personal History Statement (PHS) Livescan - fingerprint check for criminal history information Polygraph POST Dispatcher Background Investigation Psychological Assessment Medical Assessment, including drug screening REASONABLE ACCOMMODATIONS The City of Vallejo is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and the Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application, assessment or selection process may contact the Human Resources Department to request an accommodation. Please contact April Adams at (707) 648-4398 or by email to: april.adams@cityofvallejo.net before their scheduled test/interview date. Disaster Service Workers - All City of Vallejo ("City") employees are designated Disaster Service Workers ("DSW") by state law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all DSW-related training as assigned and to return to work as ordered in the event of an emergency. Veteran's Preference - Veteran's preference points will be applied in accordance with Civil Service Rule 24. A copy of the DD 214 form must be filed at time of application. Equal Opportunity Employer (EOE ) - The City of Vallejo is an Equal Opportunity Employer. It is the policy of the City of Vallejo to provide equal employment opportunity for all qualified persons. All applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition (cancer and genetic characteristics), genetic information, or denial of medical and family care leave, or any other non-job-related factors. Note: The provisions in this bulletin do not constitute a contract, expressed or implied, and any provisions contained in this bulletin may be modified or revoked without notice. Closing Date/Time: Continuous
Aug 29, 2023
Full Time
Description THE POSITION This recruitment is being conducted to fill eight full-time vacancies , and is open to applicants who currently possess a Peace Officer Standards and Training (POST) Public Safety Dispatchers' Basic certificate AND at least one year of public safety dispatching experience, or three years of experience as a police officer. The list established by this recruitment may be used to fill future full-time, part-time, limited term, and temporary vacancies for up to one year. The City of Vallejo Police Department is seeking lateral Communications Operator II candidates to perform a variety of complex duties in direct support of public safety personnel including receipt, interpretation, and dispatching of calls for law enforcement, fire, ambulance and other emergency assistance; direct fire and medical emergencies to the proper agency for response; accurately utilize a computer-aided dispatch system to initiate a response to effectively handle emergencies; utilize a two-way radio system to communicate with field units; accurately maintain the status of all field units; and provide information and assistance to the public. The ideal candidate will be capable of assertively taking command of situations in a sensitive yet straightforward manner, while showing consideration and respect to others. They will have the ability to deal with stressful and pressured situations in an efficient and controlled manner. Candidates must demonstrate good decision making skills under pressure, work with minimum supervision, and be a collaborative team member with a positive attitude. Additionally, candidates should have the ability to work all shifts including nights, weekends, and holidays. THE DEPARTMENT As an integral part of the community, the Vallejo Police Department is committed to providing a highly professional, ethical and quality Police service. The Communications Section is an essential part of the Police Department team. It provides Public Safety Communications for the Police and Fire Departments. With a staff of 15 Communications Operators, we answer 9-1-1 and other telephone calls, dispatch Police, Fire and Medical responses in the greater Vallejo area. Communications Operators use modern computer and radio equipment to record information and dispatch units to calls for service. Communications Operators also work in the field with our SWAT and Hostage Negotiation Teams during critical incidents. The Vallejo service area includes 53.58 square miles of incorporated City Limits, and the East Vallejo Fire District. We also provide Fire and Medical service for the unincorporated areas in Vallejo's sphere of influence. Vallejo Communications Operators serve a population of over 121,000 residents and provides support services for surrounding communities. For more information about the Vallejo Police Department, please visit their website . THE CITY OF VALLEJO The City of Vallejo is located in Solano County and has a population of approximately 121,000 residents. Vallejo is a rapidly changing, highly diverse community located midway between the cities of San Francisco and Sacramento. It is a friendly, active waterfront community that attracts innovative, hardworking people and takes great pride in its 148-year history and maritime heritage. Residents of Vallejo are situated to take advantage of the best of what the area has to offer. Golf, museums, performing arts, boutique shopping, brewpubs and a wide selection of restaurants are all available in Vallejo. Residents and visitors alike enjoy Vallejo's delightful historical downtown area, weekly downtown farmer's market, and beautifully restored Victorian homes and business facades. Vallejo is also home to Six Flags Discovery Kingdom, one of America's only combination wildlife, oceanarium and theme parks (driving distance to Napa Valley). DISTINGUISHING CHARACTERISTICS This is the full journey level class within the Communications Operator series. Employees within this class are distinguished from the Communications Operator I by the performance of the full range of duties as assigned in the Communications Section and/or the Patrol Division. Employees at this level receive only occasional instruction or assistance as new or unusual situations arise, and are fully aware of the operating procedures and policies of the work unit. Positions in this class are flexibly staffed and are normally filled by advancement from the Communications Operator I level, or when filled from the outside, have prior public safety dispatch or police officer experience. Newly hired employees are expected to satisfactorily complete an eighteen month probationary period. Incumbents from within the Vallejo Police Department who were formerly classified as Communications Operator I employees must satisfactorily complete a six month probationary period following promotion to Communications Operator II. SUPERVISION RECEIVED AND EXERCISED Receives general supervision from a Communications Supervisor in the Communications Center and Patrol Supervisors, to include the On-Duty Watch Commander. Essential Functions The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. - Important responsibilities and duties may include, but are not limited to, the following: When Functioning in the Communications Center : Receives, interprets, classifies, prioritizes and responds to calls of a routine and emergency nature, including those calls involving life-threatening situations. Enters relevant information by computer keyboard and accurately transits messages for dispatching as necessary and in accordance with established procedures operating a computer aided dispatch system. Assigns calls to police units for necessary action, determining the appropriate units required for response. Coordinates when necessary with patrol supervisors regarding deployment of personnel. Visually monitors video display terminals and actively listens to police radio frequencies to ensure correct status of officers and emergency personnel. Maintains contact with all units on assignment; maintains daily log of all field calls and units dispatched. Dispatches law enforcement or other emergency personnel and equipment. Operates a variety of communications equipment, including computer-aided dispatch terminals, radio transmitters and receivers, dispatch consoles, electronic data terminals, telephone and lease line teletype. Monitors multiple computer screens simultaneously. Enters, updates and retrieves information from computerized databases relating to wanted persons, stolen property, vehicle registration, stolen vehicles and other information. Use telecommunications systems to coordinate emergency calls and relay information and assistance requests involving other law enforcement and public safety agencies. Determines appropriate communications or research channels selected from emergency telephone lines, radio room telephone lines, business telephone lines, police radio channels, other agency radio channels, and manual computerized information systems. Provides information to officers and field personnel expeditiously, including but not limited to, warrants, vehicles, driver's licenses, parole, and criminal history information. Interprets or clarifies coded responses from various systems for law enforcement, public safety, or other relevant parties. Confirms warrants with responsible agencies, receives and files warrants and updates status of warrants. Receives, responds to and documents requests for Division of Motor Vehicle print-outs; documents vehicle impound information. Accurately processes information received in the communications center and accurately disseminates that information to the appropriate concerned parties, including but not limited to, relatives of those involved; employers; hospitals; sworn and non-sworn public safety personnel at other agencies; other City departments; ambulance services; detoxification centers; tow companies; attorneys; state parole; county probation; animal control; commercial establishments; alarm companies and schools. When appropriate, monitors other public safety and emergency preparedness radio traffic; security monitors; and takes necessary action. Maintains a variety of automated and manual logs, records and files related to communications center activities. Make court appearances as required related to assigned activities. Perform a variety of record keeping, filing, indexing and other general clerical work; maintain a variety of logs relating to public safety activities. Respond to public inquiries in a courteous manner; provide information; resolve complaints in an efficient and timely manner. Perform other work as assigned. When Functioning in the Field : Operate a motor vehicle in the performance of assigned duties and responsibilities. Perform communications center activities in a mobile vehicle or mobile setting. Perform other work as assigned. Minimum Qualifications/Knowledge, Skills & Abilities Knowledge of: Customer service and professional telephone answering techniques. Modern office procedures, methods and computer equipment. Correct English usage, spelling, punctuation and grammar. Procedures used in operating Computer Aided Dispatch and 9-1-1 systems for a large agency. Policies and procedures of receiving and processing emergency calls and requests for service. Basic communications rules and regulations governing the operation of radio transmitting and receiving systems. Standard radio broadcasting and dispatch procedures and rules. Geographic features and streets within the area served. Principles and procedures of record keeping including the main-tenance and security of fire and police communications reports. Basic principles of report preparation. Techniques for dealing with the public in a tactful but firm manner. Ability to : Act appropriately and decisively under stressful and/or emergency situations. Learn, apply and maintain knowledge of departmental rules, regulations, policies and procedures and information pertaining to law enforcement dispatch. Learn policies and procedures of receiving and processing emergency calls. Read, understand and apply a variety of call-taking information and materials. Learn call interview and law enforcement dispatch techniques and procedures. Learn basic communications rules and regulations governing the operation of radio transmitting and receiving systems. Utilize a two-way radio system to communicate with field units; and accurately maintain the status of all field units. Read and effectively interpret small-scale maps, have general knowledge of surrounding geographical area and information generated from a computer screen. Learn general law enforcement codes, practices and methods. Act promptly and appropriately in emergencies. Speak clearly and concisely in a well-modulated voice pattern. Effectively communicate with and elicit information from upset and irate citizens. Maintain confidentiality of information. Understand and follow both oral and written instructions promptly and accurately. Communicate effectively in the English language in both oral and written forms. Wear a telephone headset and be able to hear, distinguish and understand voices with background noises present. Type accurately at a speed necessary for successful job perfor-mance. Must type a minimum of 35 words per minute. Establish and maintain courteous and effective work relationships with subordinates, peers, supervisors and the general public. Effectively multi-task. Provide courteous and effective customer service. Maintain professional composure and take responsible and effective action during stressful situations. Operate radio transmitting equipment. Maintain familiarity with City districts and boundaries, streets, landmarks, and police jurisdictions. Maintain confidentiality of information. Learn the organization and functions of a municipal law enforcement agency. Learn pertinent Federal, State, and local laws, codes and regulations. Apply the laws, codes, policies and procedures related to the gathering of legal evidence. Apply Federal, State, City and departmental laws, policies and procedures. Deal with the public firmly, courteously and tactfully. May perform training duties for Communications Operator I level employees and other in-house training. Operate various office equipment including computer terminals. Work various shifts as assigned. Work flexible hours. Sit or stand for long periods of time. Perform related duties as assigned. Experience : One year of public safety dispatching experience or three years of experience as a police officer and the POST Entry-level Dispatcher Selection Test Battery as required under POST guidelines. Training : Equivalent to the completion of the twelfth grade. Specialized training in law enforcement practices, rules, procedures, codes and regulations is desirable. License or Certificate: Possession of a valid, appropriate California driver's license at the time of employment. Police Officer Standards and Training (POST) Public Safety Dispatchers' certificate. California Law Enforcement Telephone System (CLETS) Certificate with full access (current certification preferred, but proof of past certificate acceptable). Additional Information The Recruitment and Selection Process 1. Applicants must submit a completed City of Vallejo online application, including all responses to the Supplemental Questionnaire (Resume/Cover Letter Optional), a copy of Police Officer Standards and Training (POST) Public Safety Dispatchers' Basic certificate, and a copy of a California Law Enforcement Telephone Systems (CLETS) certificate with full access (current certificate preferred, but will accept expired certificate) in order to be considered. Applications submitted without all required materials will not be considered . NOTE: If you have problems creating a user account, obtaining your already created account information, or submitting your online application, please contact governmentjobs.com applicant support directly at 855-524-5627. City of Vallejo staff are unable to assist with these issues. 2. Application packets containing all required materials will receive an overall screening assessment. Applicants who meet the minimum qualifications and are found to be the best qualified will move forward in the process. 3. The examination process will consist of an oral panel interview. Oral Panel interviews are weighted at 100% of the candidate' score. Candidates must achieve a minimum passing score of 70%. Those achieving 70% or higher will be placed on the Register of Eligibles (eligible list) and may be considered to fill positions for up to one year. The City reserves the right to limit the number of candidates to those determined to be best qualified based upon all requested application materials, including training and experience, and responses to supplemental questions. 4. Candidates placed on the Register of Eligibles (eligible list) will be referred to the department for further consideration. The number of candidates referred for a hiring interview is at the discretion of the hiring department. PRIOR TO HIRE The selected candidate(s) will be required to successfully complete and pass the following to advance in the hiring process: Oral Board Department Level Interview Completed Personal History Statement (PHS) Livescan - fingerprint check for criminal history information Polygraph POST Dispatcher Background Investigation Psychological Assessment Medical Assessment, including drug screening REASONABLE ACCOMMODATIONS The City of Vallejo is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and the Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application, assessment or selection process may contact the Human Resources Department to request an accommodation. Please contact April Adams at (707) 648-4398 or by email to: april.adams@cityofvallejo.net before their scheduled test/interview date. Disaster Service Workers - All City of Vallejo ("City") employees are designated Disaster Service Workers ("DSW") by state law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all DSW-related training as assigned and to return to work as ordered in the event of an emergency. Veteran's Preference - Veteran's preference points will be applied in accordance with Civil Service Rule 24. A copy of the DD 214 form must be filed at time of application. Equal Opportunity Employer (EOE ) - The City of Vallejo is an Equal Opportunity Employer. It is the policy of the City of Vallejo to provide equal employment opportunity for all qualified persons. All applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition (cancer and genetic characteristics), genetic information, or denial of medical and family care leave, or any other non-job-related factors. Note: The provisions in this bulletin do not constitute a contract, expressed or implied, and any provisions contained in this bulletin may be modified or revoked without notice. Closing Date/Time: Continuous
Contra Costa County, CA
Martinez, California, United States
The Position Bargaining Unit: DSA - Deputy Sheriff's Non-Sworn Rank & File Unit ***This is a continuous recruitment*** ***Qualified candidates are encouraged to apply immediately*** The Contra Costa County Office of the Sheriff is recruiting individuals with law enforcement dispatching experience. Sheriff's Dispatchers are assigned to the Communications Center located in Martinez, California. The facility operates on a 7-day, 24-hour schedule. Sheriff Dispatchers are responsible for receiving incoming emergency and non-emergency police, fire, emergency ambulance service calls; determining response, prioritizing and dispatching units in accordance to established Sheriff policies and procedures; entering and retrieving information from teletype networks and computerized data systems; for radio communication with 15-20 patrol units operating in the field and provide additional dispatch services to fire departments, ambulance units and the County Office of Emergency Services. Weekend, holiday and overtime work is required . All overtime is compensated at 1-1/2 times regular hourly rate. We are looking for someone who: possess the ability to act promptly, logically, and decisively can communicate clearly is able to read, comprehend and retain information will maintain a calm and professional demeanor even under stressful situations has the ability to adapt to changing situations is able to multi-task is highly self-motivated will display a high level of integrity What you will typically be responsible for: Receiving routine and emergency telephone calls Receiving and transmitting radio traffic Using computer-aided keyboard and data entry equipment or manually recording and relaying information (often of an emergency nature) to appropriate unit; such as, patrol cars, other police agencies, ambulances, the County Public Works Department and the Office of Emergency Services Receiving, transmitting, and recording teletype and data systems messages Answering questions from the public May be asked to dispatch from a Mobile Command Vehicle May assist with Communications Training Program and provide on-the-job training to new dispatchers A few reasons why you might love a career as a Sheriff’s Dispatcher: The work you do directly impacts the public and Contra Costa County residents You will have the ability to demonstrate your honesty, moral and ethical decision-making skills In this role, you will use your fact-finding abilities to identify needs, make decisions and address issues There are opportunities for growth within Contra Costa County A few challenges you may face as a Sheriff’s Dispatcher: You must remain calm to effectively handle high-stress situations This position requires that you are careful about details and thorough in completing tasks You will need to maintain composure when faced with callers in aggressive, angry, or emotional situations Competencies Required: Professional & Technical Expertise : Applying technical subject matter to the job Handling Stress : Maintaining emotional stability and self-control under pressure, challenge, or adversity Professional Integrity & Ethics : Displaying honesty, adherence to principles, and personal accountability Displaying Ownership and Accountability : Holding self and others accountable for measurable high-quality, timely, and cost-effective results Leading the Organizational Culture : Driving the organization’s culture through establishing and enforcing norms and/or behaviors in addition to processes Decision Making : Choosing optimal courses of action in a timely manner Managing Performance : Ensuring superior individual and group performance Visionary Leadership : Taking a long-term view and building a shared vision with others; acting as a catalyst for organizational change Handling & Resolving Conflict : Managing interpersonally strained situations Building & Maintaining Relationships : Establishing rapport and maintaining mutually productive relationships Oral Communication : Engaging effectively in dialogue Writing : Communicating effectively in writing Read the complete job description at www.cccounty.us/hr. This is a continuous recruitment process; eligible candidates may remain on the eligible list for six months. Minimum Qualifications License Required: Possession of a valid California Motor Vehicle Operator's License. Out of State valid Motor Vehicle Operator's License will be accepted during the application process. Education: Possession of a high school diploma, G.E.D. equivalency or high school proficiency certificate. Experience: One year of full-time or its equivalent experience within the last two (2) years performing law enforcement emergency dispatch duties on a Computer Aided Dispatch (CAD) System at a California P.O.S.T. participating law enforcement agency; or successful completion of the Contra Costa County Sheriff's Office Dispatcher I Training Program within the last 3 years. Typing Proficiency: Accurately type at a speed of no less than 40 words per minute. Certificate Required: Possession of a California P.O.S.T. Basic Dispatch Certificate Other Requirements: Must pass a thorough background investigation, medical screening, and psychological evaluation prior to employment. Selection Process Application Filing: All applicants must apply on-line at www.cccounty.us/hr and submit the information as indicated on the job announcement by the final filing date. Sheriff's Dispatcher Typing Assessment: Candidates that clearly demonstrate that they possess the required minimum qualifications will be invited to participate in an online typing assessment. The typing assessment will consist of three five-minute timed typing tests. The scores attained on the three typing assessments will be averaged to determine candidate's average net WPM. Candidates must demonstrate the ability to type at least 40 average net words per minute. Note, a typing certification will NOT be accepted in lieu of the required typing assessment ; all candidates are required to take and pass the typing assessment . Candidates are only permitted to participate in the typing assessment once every 6 months. ( Qualifying ) Online Dispatcher Skills Assessment: Candidates that pass the required typing assessment will be invited to participate in the Online Dispatcher Skills Assessment. The assessment is designed to measure applicant's knowledge, skills, and abilities as they relate to dispatching. Candidates must receive a score of at least 70, which may be an adjusted score, in order to be placed on the eligibility list. Note, we do NOT accept CritiCall results in lieu of the Online Dispatcher Skills Assessment. Candidates are only permitted to participate in the Online Dispatcher Skills Assessment once every 6 months. ( Weighted 100% ). TENTATIVE EXAM DATES For applications received between 9/13/23 - 10/10/23 CritiCall Assessment (in person): 11/04/23 - 11/06/23 For applications received between 10/11/23 - 11/07/23 CritiCall Assessment (in person): 12/02/23 - 12/04/23 For applications received between 11/08/23 - 12/05/23 CritiCall Assessment (in person): 01/06/24 - 01/08/24 For applications received between 12/06/23 - 01/02/24 CritiCall Assessment (in person): 02/03/24 - 02/05/24 For applications received between 01/03/24 - 01/30/24 CritiCall Assessment (in person): 03/02/24 - 03/04/24 For applications received between 01/31/24 - 02/27/24 CritiCall Assessment (in person): 04/06/24 - 04/08/24 The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices. For recruitment specific questions, please contact Christine Bissada at Christine.Bissada@hrd.cccounty.us. For any technical issues, please contact the GovernmentJobs’ applicant support team for assistance at +1 855-524-5627. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identify, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits Closing Date/Time: Continuous
Aug 29, 2023
Full Time
The Position Bargaining Unit: DSA - Deputy Sheriff's Non-Sworn Rank & File Unit ***This is a continuous recruitment*** ***Qualified candidates are encouraged to apply immediately*** The Contra Costa County Office of the Sheriff is recruiting individuals with law enforcement dispatching experience. Sheriff's Dispatchers are assigned to the Communications Center located in Martinez, California. The facility operates on a 7-day, 24-hour schedule. Sheriff Dispatchers are responsible for receiving incoming emergency and non-emergency police, fire, emergency ambulance service calls; determining response, prioritizing and dispatching units in accordance to established Sheriff policies and procedures; entering and retrieving information from teletype networks and computerized data systems; for radio communication with 15-20 patrol units operating in the field and provide additional dispatch services to fire departments, ambulance units and the County Office of Emergency Services. Weekend, holiday and overtime work is required . All overtime is compensated at 1-1/2 times regular hourly rate. We are looking for someone who: possess the ability to act promptly, logically, and decisively can communicate clearly is able to read, comprehend and retain information will maintain a calm and professional demeanor even under stressful situations has the ability to adapt to changing situations is able to multi-task is highly self-motivated will display a high level of integrity What you will typically be responsible for: Receiving routine and emergency telephone calls Receiving and transmitting radio traffic Using computer-aided keyboard and data entry equipment or manually recording and relaying information (often of an emergency nature) to appropriate unit; such as, patrol cars, other police agencies, ambulances, the County Public Works Department and the Office of Emergency Services Receiving, transmitting, and recording teletype and data systems messages Answering questions from the public May be asked to dispatch from a Mobile Command Vehicle May assist with Communications Training Program and provide on-the-job training to new dispatchers A few reasons why you might love a career as a Sheriff’s Dispatcher: The work you do directly impacts the public and Contra Costa County residents You will have the ability to demonstrate your honesty, moral and ethical decision-making skills In this role, you will use your fact-finding abilities to identify needs, make decisions and address issues There are opportunities for growth within Contra Costa County A few challenges you may face as a Sheriff’s Dispatcher: You must remain calm to effectively handle high-stress situations This position requires that you are careful about details and thorough in completing tasks You will need to maintain composure when faced with callers in aggressive, angry, or emotional situations Competencies Required: Professional & Technical Expertise : Applying technical subject matter to the job Handling Stress : Maintaining emotional stability and self-control under pressure, challenge, or adversity Professional Integrity & Ethics : Displaying honesty, adherence to principles, and personal accountability Displaying Ownership and Accountability : Holding self and others accountable for measurable high-quality, timely, and cost-effective results Leading the Organizational Culture : Driving the organization’s culture through establishing and enforcing norms and/or behaviors in addition to processes Decision Making : Choosing optimal courses of action in a timely manner Managing Performance : Ensuring superior individual and group performance Visionary Leadership : Taking a long-term view and building a shared vision with others; acting as a catalyst for organizational change Handling & Resolving Conflict : Managing interpersonally strained situations Building & Maintaining Relationships : Establishing rapport and maintaining mutually productive relationships Oral Communication : Engaging effectively in dialogue Writing : Communicating effectively in writing Read the complete job description at www.cccounty.us/hr. This is a continuous recruitment process; eligible candidates may remain on the eligible list for six months. Minimum Qualifications License Required: Possession of a valid California Motor Vehicle Operator's License. Out of State valid Motor Vehicle Operator's License will be accepted during the application process. Education: Possession of a high school diploma, G.E.D. equivalency or high school proficiency certificate. Experience: One year of full-time or its equivalent experience within the last two (2) years performing law enforcement emergency dispatch duties on a Computer Aided Dispatch (CAD) System at a California P.O.S.T. participating law enforcement agency; or successful completion of the Contra Costa County Sheriff's Office Dispatcher I Training Program within the last 3 years. Typing Proficiency: Accurately type at a speed of no less than 40 words per minute. Certificate Required: Possession of a California P.O.S.T. Basic Dispatch Certificate Other Requirements: Must pass a thorough background investigation, medical screening, and psychological evaluation prior to employment. Selection Process Application Filing: All applicants must apply on-line at www.cccounty.us/hr and submit the information as indicated on the job announcement by the final filing date. Sheriff's Dispatcher Typing Assessment: Candidates that clearly demonstrate that they possess the required minimum qualifications will be invited to participate in an online typing assessment. The typing assessment will consist of three five-minute timed typing tests. The scores attained on the three typing assessments will be averaged to determine candidate's average net WPM. Candidates must demonstrate the ability to type at least 40 average net words per minute. Note, a typing certification will NOT be accepted in lieu of the required typing assessment ; all candidates are required to take and pass the typing assessment . Candidates are only permitted to participate in the typing assessment once every 6 months. ( Qualifying ) Online Dispatcher Skills Assessment: Candidates that pass the required typing assessment will be invited to participate in the Online Dispatcher Skills Assessment. The assessment is designed to measure applicant's knowledge, skills, and abilities as they relate to dispatching. Candidates must receive a score of at least 70, which may be an adjusted score, in order to be placed on the eligibility list. Note, we do NOT accept CritiCall results in lieu of the Online Dispatcher Skills Assessment. Candidates are only permitted to participate in the Online Dispatcher Skills Assessment once every 6 months. ( Weighted 100% ). TENTATIVE EXAM DATES For applications received between 9/13/23 - 10/10/23 CritiCall Assessment (in person): 11/04/23 - 11/06/23 For applications received between 10/11/23 - 11/07/23 CritiCall Assessment (in person): 12/02/23 - 12/04/23 For applications received between 11/08/23 - 12/05/23 CritiCall Assessment (in person): 01/06/24 - 01/08/24 For applications received between 12/06/23 - 01/02/24 CritiCall Assessment (in person): 02/03/24 - 02/05/24 For applications received between 01/03/24 - 01/30/24 CritiCall Assessment (in person): 03/02/24 - 03/04/24 For applications received between 01/31/24 - 02/27/24 CritiCall Assessment (in person): 04/06/24 - 04/08/24 The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices. For recruitment specific questions, please contact Christine Bissada at Christine.Bissada@hrd.cccounty.us. For any technical issues, please contact the GovernmentJobs’ applicant support team for assistance at +1 855-524-5627. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identify, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits Closing Date/Time: Continuous
Contra Costa County, CA
Martinez, California, United States
The Position Bargaining Unit: DSA - Deputy Sheriff's Non-Sworn Rank & File Unit ***This is a continuous recruitment*** ***Qualified candidates are encouraged to apply immediately*** The Contra Costa County Office of the Sheriff is recruiting men and women for a challenging career in the Sheriff's public safety communications center. No prior experience is required. Individuals hired will receive intensive training during the initial 12-month probationary period and are expected to qualify for advancement to the class of Sheriff's Dispatcher II ($78,922.20 - $93,646.32 Annually) within one year of employment. Sheriff-Dispatcher is a non-sworn, uniformed position. Dispatchers receive a yearly uniform allowance. Individuals assigned to designated positions requiring bilingual ability must pass language proficiency evaluation to qualify for a bilingual differential. Sheriff's Dispatchers are assigned to the dispatch center located in Martinez, California. The facility operates on a 7-day, 24-hour schedule. Sheriff Dispatchers are responsible for receiving incoming emergency and non-emergency police, fire, emergency ambulance service calls; determining response, prioritizing and dispatching units in accordance to established Sheriff policies and procedures; entering and retrieving information from teletype networks and computerized data systems; for radio communication with 15-20 patrol units operating in the field and provide additional dispatch services to fire departments, ambulance units and the County Office of Emergency Services. Weekend, holiday, and overtime work is required . All overtime is compensated at 1-1/2 times regular hourly rate. We are looking for someone who: possess the ability to act promptly, logically, and decisively can communicate clearly is able to read, comprehend and retain information will maintain a calm and professional demeanor even under stressful situations has the ability to adapt to changing situations is able to multi-task is highly self-motivated will display a high level of integrity What you will typically be responsible for: Receiving telephone and radio messages Using computer-aided keyboard and data entry equipment or manually recording and relaying information (often of an emergency nature) to appropriate unit; such as, patrol cars, other police agencies, ambulances, the County Public Works Department and the Office of Emergency Services Receiving, transmitting, and recording teletype and data systems messages Answering questions from the public Dispatching from a mobile command center, as requested A few reasons why you might love a career as a Sheriff’s Dispatcher: The work you do directly impacts the public and Contra Costa County residents You will have the ability to demonstrate your honesty, moral and ethical decision-making skills In this role, you will use your fact-finding abilities to identify needs, make decisions and address issues There are lots of opportunity for growth within Contra Costa County A few challenges you may face as a Sheriff’s Dispatcher: You must remain calm to effectively handle high-stress situations This position requires that you are careful about details and thorough in completing tasks You will need to maintain composure when faced with callers in aggressive, angry or emotional situations Competencies Required: Analyzing & Interpreting Data : Drawing meaning and conclusions from quantitative or qualitative data Professional & Technical Expertise : Applying technical subject matter to the job Using Technology : Working with electronic hardware and software applications Attention to Detail : Focusing on the details of work content, work steps, and final work products Displaying Ownership and Accountability : Holding self and others accountable for measurable high-quality, timely, and cost-effective results Handling Stress : Maintaining emotional stability and self-control under pressure, challenge, or adversity Learning Agility : Seeking learning opportunities and applying the lessons to one’s work Professional Integrity & Ethics : Displaying honesty, adherence to principles, and personal accountability Oral Communication : Engaging effectively in dialogue Writing : Communicating effectively in writing Customer Focus : Attending to the needs and expectations of customers Professional Impact : Presenting self as a positive representative of the organization Teamwork : Collaborating with others to achieve shared goals Read the complete job description at www.cccounty.us . This is a continuous recruitment process; eligible candidates may remain on the eligible list for six months. Minimum Qualifications License Required: Possession of a valid California Motor Vehicle Operator's License. Out of State valid Motor Vehicle Operator's license will be accepted during the application process. Education: Possession of a high school diploma, G.E.D. equivalency or high school proficiency certificate. Typing Proficiency: Ability to accurately type at a speed not less than 40 words per minute. Other Requirements: Must pass a thorough background investigation, medical screening, and psychological evaluation prior to employment. Selection Process Application Filing: All applicants must apply online at www.cccounty.us/hr and submit the information as indicated on the job announcement by the final filing date. CritiCall Performance Assessment: Candidates that clearly demonstrate that they possess the required minimum qualifications will be invited to take the Criticall Exam. CritiCall is designed to measure applicant's knowledge, skills, and abilities to complete exercises that replicate some aspect of the job. The examination may be timed and include the following physical examinations: typing, decision making, data entry, call summarization, memory recall, prioritization, map reading, verbal ability, reasoning ability, and perceptual ability. Candidates must receive a passing score, in order to be ranked on the employment list. Note, we do NOT accept CritiCall results from other agencies. Candidates must participate in the CritiCall assessment in Martinez, CA with Contra Costa County and achieve passing scores in order to advance in the recruitment process. Test information is available by visiting the vendor's website at: CritiCall and Dispatcher Applicant: F.A.Q . Candidates are only permitted to participate in the CritiCall Performance assessment once every 6 months. ( Weighted 100% ) TENTATIVE EXAM DATES For applications received between 9/13/23 - 10/10/23 CritiCall Assessment (in person): 11/04/23 - 11/06/23 For applications received between 10/11/23 - 11/07/23 CritiCall Assessment (in person): 12/02/23 - 12/04/23 For applications received between 11/08/23 - 12/05/23 CritiCall Assessment (in person): 01/06/24 - 01/08/24 For applications received between 12/06/23 - 01/02/24 CritiCall Assessment (in person): 02/03/24 - 02/05/24 For applications received between 01/03/24 - 01/30/24 CritiCall Assessment (in person): 03/02/24 - 03/04/24 For applications received between 01/31/24 - 02/27/24 CritiCall Assessment (in person): 04/06/24 - 04/08/24 The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices. For recruitment specific questions, please contact Christine Bissada at Christine.Bissada@hrd.cccounty.us. For any technical issues, please contact the GovernmentJobs’ applicant support team for assistance at +1 855-524-5627. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identify, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits Closing Date/Time: Continuous
Aug 29, 2023
Full Time
The Position Bargaining Unit: DSA - Deputy Sheriff's Non-Sworn Rank & File Unit ***This is a continuous recruitment*** ***Qualified candidates are encouraged to apply immediately*** The Contra Costa County Office of the Sheriff is recruiting men and women for a challenging career in the Sheriff's public safety communications center. No prior experience is required. Individuals hired will receive intensive training during the initial 12-month probationary period and are expected to qualify for advancement to the class of Sheriff's Dispatcher II ($78,922.20 - $93,646.32 Annually) within one year of employment. Sheriff-Dispatcher is a non-sworn, uniformed position. Dispatchers receive a yearly uniform allowance. Individuals assigned to designated positions requiring bilingual ability must pass language proficiency evaluation to qualify for a bilingual differential. Sheriff's Dispatchers are assigned to the dispatch center located in Martinez, California. The facility operates on a 7-day, 24-hour schedule. Sheriff Dispatchers are responsible for receiving incoming emergency and non-emergency police, fire, emergency ambulance service calls; determining response, prioritizing and dispatching units in accordance to established Sheriff policies and procedures; entering and retrieving information from teletype networks and computerized data systems; for radio communication with 15-20 patrol units operating in the field and provide additional dispatch services to fire departments, ambulance units and the County Office of Emergency Services. Weekend, holiday, and overtime work is required . All overtime is compensated at 1-1/2 times regular hourly rate. We are looking for someone who: possess the ability to act promptly, logically, and decisively can communicate clearly is able to read, comprehend and retain information will maintain a calm and professional demeanor even under stressful situations has the ability to adapt to changing situations is able to multi-task is highly self-motivated will display a high level of integrity What you will typically be responsible for: Receiving telephone and radio messages Using computer-aided keyboard and data entry equipment or manually recording and relaying information (often of an emergency nature) to appropriate unit; such as, patrol cars, other police agencies, ambulances, the County Public Works Department and the Office of Emergency Services Receiving, transmitting, and recording teletype and data systems messages Answering questions from the public Dispatching from a mobile command center, as requested A few reasons why you might love a career as a Sheriff’s Dispatcher: The work you do directly impacts the public and Contra Costa County residents You will have the ability to demonstrate your honesty, moral and ethical decision-making skills In this role, you will use your fact-finding abilities to identify needs, make decisions and address issues There are lots of opportunity for growth within Contra Costa County A few challenges you may face as a Sheriff’s Dispatcher: You must remain calm to effectively handle high-stress situations This position requires that you are careful about details and thorough in completing tasks You will need to maintain composure when faced with callers in aggressive, angry or emotional situations Competencies Required: Analyzing & Interpreting Data : Drawing meaning and conclusions from quantitative or qualitative data Professional & Technical Expertise : Applying technical subject matter to the job Using Technology : Working with electronic hardware and software applications Attention to Detail : Focusing on the details of work content, work steps, and final work products Displaying Ownership and Accountability : Holding self and others accountable for measurable high-quality, timely, and cost-effective results Handling Stress : Maintaining emotional stability and self-control under pressure, challenge, or adversity Learning Agility : Seeking learning opportunities and applying the lessons to one’s work Professional Integrity & Ethics : Displaying honesty, adherence to principles, and personal accountability Oral Communication : Engaging effectively in dialogue Writing : Communicating effectively in writing Customer Focus : Attending to the needs and expectations of customers Professional Impact : Presenting self as a positive representative of the organization Teamwork : Collaborating with others to achieve shared goals Read the complete job description at www.cccounty.us . This is a continuous recruitment process; eligible candidates may remain on the eligible list for six months. Minimum Qualifications License Required: Possession of a valid California Motor Vehicle Operator's License. Out of State valid Motor Vehicle Operator's license will be accepted during the application process. Education: Possession of a high school diploma, G.E.D. equivalency or high school proficiency certificate. Typing Proficiency: Ability to accurately type at a speed not less than 40 words per minute. Other Requirements: Must pass a thorough background investigation, medical screening, and psychological evaluation prior to employment. Selection Process Application Filing: All applicants must apply online at www.cccounty.us/hr and submit the information as indicated on the job announcement by the final filing date. CritiCall Performance Assessment: Candidates that clearly demonstrate that they possess the required minimum qualifications will be invited to take the Criticall Exam. CritiCall is designed to measure applicant's knowledge, skills, and abilities to complete exercises that replicate some aspect of the job. The examination may be timed and include the following physical examinations: typing, decision making, data entry, call summarization, memory recall, prioritization, map reading, verbal ability, reasoning ability, and perceptual ability. Candidates must receive a passing score, in order to be ranked on the employment list. Note, we do NOT accept CritiCall results from other agencies. Candidates must participate in the CritiCall assessment in Martinez, CA with Contra Costa County and achieve passing scores in order to advance in the recruitment process. Test information is available by visiting the vendor's website at: CritiCall and Dispatcher Applicant: F.A.Q . Candidates are only permitted to participate in the CritiCall Performance assessment once every 6 months. ( Weighted 100% ) TENTATIVE EXAM DATES For applications received between 9/13/23 - 10/10/23 CritiCall Assessment (in person): 11/04/23 - 11/06/23 For applications received between 10/11/23 - 11/07/23 CritiCall Assessment (in person): 12/02/23 - 12/04/23 For applications received between 11/08/23 - 12/05/23 CritiCall Assessment (in person): 01/06/24 - 01/08/24 For applications received between 12/06/23 - 01/02/24 CritiCall Assessment (in person): 02/03/24 - 02/05/24 For applications received between 01/03/24 - 01/30/24 CritiCall Assessment (in person): 03/02/24 - 03/04/24 For applications received between 01/31/24 - 02/27/24 CritiCall Assessment (in person): 04/06/24 - 04/08/24 The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices. For recruitment specific questions, please contact Christine Bissada at Christine.Bissada@hrd.cccounty.us. For any technical issues, please contact the GovernmentJobs’ applicant support team for assistance at +1 855-524-5627. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identify, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits Closing Date/Time: Continuous
Contra Costa County, CA
Pleasant Hill, California, United States
The Position Bargaining Unit: IAFF Local 1230 Shift: 24-hour Kelly schedule ***This is a continuous recruitment*** Recruitment can close at any time Interested candidates are encouraged to apply immediately Why join the Contra Costa County Communications Division? The Communications Division operates the 911 system for nearly all fire, emergency, and medical calls County-wide and manages the dispatch of first responders to 141,000 fire and EMS incidents annually. The Fire District Dispatcher is responsible for providing general information to the public and screening calls using established Emergency Medical Dispatch (EMD) protocols and dispatching fire apparatus staff to emergency situations. The District is an "all-hazards" organization providing fire suppression, First Responder Advanced Life Support (ALS) emergency medical services as well as 911 emergency ambulance transport services for over two-thirds of the county, technical rescue, marine firefighting, and water rescue. Ranking among the larger California fire agencies, the Contra Costa County Fire Protection District is a well-equipped, full-service fire agency. We are looking for someone who is: Able to multi-task and triage incoming calls and radio communications. A strong communicator with excellent interpersonal skills who knows how to talk to people, elicit pertinent information, and remain calm in stressful situations. Committed to career-long learning, and has the ability to receive constructive feedback and apply it in your future work. Adaptable to learning new technology and has excellent computer skills. Flexible, highly motivated, mature, and willing to work 24-hour shifts, weekends, and holidays. A team player who understands and embraces TEAMWORK! What you will typically be responsible for: Receiving routine and emergency calls for Fire and Medical services. Processing calls using Medical Protocol Dispatch Systems (MPDS). Providing pre-arrival instructions to callers (i.e. CPR, childbirth, choking). Transmitting messages by operating telecommunications and computer equipment. Maintaining an accurate record of the location and current status of emergency response field units. Maintaining radio contact with field units and enforcing proper channel control, with discipline and courtesy. Selecting emergency response field units in accordance with established user agency policies and procedures. A few reasons you might love this job: You’ll be a part of an AMAZING team of dispatchers that take pride in their work. The 24-hour work schedule allows for more time with your family. We are a team of the “best of the best” dispatchers in Northern California. You’ll have the opportunity to respond to the field as a part of our Incident Dispatch Team. A few challenges you might face in this job : Getting acclimated to the 24-hour Kelly schedule. Adjusting to a new or different way of dispatching fire and medical units. Learning a new CAD system, EMD protocols, and new geographical area. Competencies Required: Decision Making : Choosing optimal courses of action in a timely manner Innovative Problem Solving : Identifying and analyzing problems in order to propose new ways to do business Professional & Technical Expertise : Applying technical subject matter to the job Adaptability : Responding positively to change and modifying behavior as the situation requires Attention to Detail : Focusing on the details of work content, work steps, and final work products Handling Stress : Maintaining emotional stability and self-control under pressure, challenge, or adversity Professional Integrity & Ethics : Displaying honesty, adherence to principles, and personal accountability Self-Management : Showing personal organization, self-discipline, and dependability Informing : Proactively obtaining and sharing information Listening : Fully comprehending spoken communication Interpersonal Savvy : Considering and responding appropriately to the needs and feelings of others in different situations Teamwork : Collaborating with others to achieve shared goals To read the complete job description, please visit the website: https://www.governmentjobs.com/careers/contracosta/classspecs/3969?keywords=fire%20district%20dispatcher&pagetype=classSpecifications This is a continuous recruitment process; eligible candidates may remain on the eligible list for six months. Minimum Qualifications License Required: Possession of a valid California Motor Vehicle Operator’s License. Out of state valid motor vehicle operator’s license will be accepted during the application process. Education: Possession of a high school diploma, G.E.D. equivalency or high school proficiency certificate. Experience: Two (2) years of full-time (or the equivalent of full-time) experience within the last three (3) years,operating 9-1-1 telephones, Computer-Aided Dispatch (CAD), and radio communications equipment while dispatching public safety emergency services. Performance Requirement: Ability to type at a speed of not less than 30words per minute ata PC terminal. Other Requirement: Must pass a thorough background investigation and medical screening prior to employment. Desirable: Certification as an Emergency Medical Dispatcher (EMD) Selection Process Application Filing and Evaluation: Applicants will be required to complete a supplemental questionnaire at the time of application, applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process. CritiCall Performance Assessment: Candidates that meet the minimum qualifications will be invited to participate in the CritiCall Performance Assessment. CritiCall is designed to measure applicant's knowledge, skills, and abilities to complete exercises that replicate some aspect of the job. The examination may be timed and include the following physical examinations: decision making, data entry, call summarization, memory recall, prioritization, map reading, verbal ability, reasoning ability, and perceptual ability. Candidates must receive a passing score, in order to be ranked on the employment list. Note, we do NOT accept CritiCall results from other agencies. Candidates must participate in the CritiCall with Contra Costa County and achieve passing scores in order to advance in the recruitment process. Test information is available by visiting the vendor's website at: CritiCall and Dispatcher Applicant: F.A.Q . Candidates are only permitted to participate in the CritiCall Performance assessment once every 6 months. (Qualifying) (Weighted 75%) Written Assessment: Candidates that pass the required CritiCall assessment will be invited to participate in the eSkill Written Assessment. eSkill is designed to measure applicant's knowledge, skills, and abilities to complete exercises that replicate some aspect of the job; as well as measure candidates' competencies as they relate to the Fire District Dispatcher classification. These may include, but are not limited to: Self-Management, Listening, Building & Maintaining Relationships, Handling Stress, Establishing Credibility, and Decision Making. The assessment will be timed. Candidates must receive a passing score in order to be ranked on the employment list. (Weighted 25%) The assessments will be administered remotely using a computer. You will need access to a reliable internet connection and a computer to participate in the assessments. TENTATIVE EXAM DATES For applications received between 7/28/23 - 8/27/09/23 CritiCall Assessment (remote): 9/3/23 - 9/6/23 eSkill Assessment (remote): 9/11/23 - 9/13/23 For applications received between 8/28/23 - 9/24/23 CritiCall Assessment (remote): 10/2/23 - 10/4/23 eSkill Assessment (remote): 10/9/23 - 10/11/23 For applications received between 9/25/23 - 10/22/23 CritiCall Assessment (remote): 10/30/23 - 11/1/23 eSkill Assessment (remote): 11/6/23 - 11/8/23 For applications received between 10/23/23 - 11/19/23 CritiCall Assessment (remote): 11/29/23 - 12/1/23 eSkill Assessment (remote): 12/6/23 - 12/8/23 For applications received between 11/20/23 - 12/20/23 CritiCall Assessment (remote): 12/29/23 - 1/2/24 eSkill Assessment (remote): 1/3/24 - 1/5/24 The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices. For recruitment-specific questions, please contact Elizabeth Loud at eloud@cccfpd.org. For any technical issues, please contact the GovernmentJobs’ applicant support team for assistance at 1 855-524-5627. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits Closing Date/Time: Continuous
Aug 29, 2023
Full Time
The Position Bargaining Unit: IAFF Local 1230 Shift: 24-hour Kelly schedule ***This is a continuous recruitment*** Recruitment can close at any time Interested candidates are encouraged to apply immediately Why join the Contra Costa County Communications Division? The Communications Division operates the 911 system for nearly all fire, emergency, and medical calls County-wide and manages the dispatch of first responders to 141,000 fire and EMS incidents annually. The Fire District Dispatcher is responsible for providing general information to the public and screening calls using established Emergency Medical Dispatch (EMD) protocols and dispatching fire apparatus staff to emergency situations. The District is an "all-hazards" organization providing fire suppression, First Responder Advanced Life Support (ALS) emergency medical services as well as 911 emergency ambulance transport services for over two-thirds of the county, technical rescue, marine firefighting, and water rescue. Ranking among the larger California fire agencies, the Contra Costa County Fire Protection District is a well-equipped, full-service fire agency. We are looking for someone who is: Able to multi-task and triage incoming calls and radio communications. A strong communicator with excellent interpersonal skills who knows how to talk to people, elicit pertinent information, and remain calm in stressful situations. Committed to career-long learning, and has the ability to receive constructive feedback and apply it in your future work. Adaptable to learning new technology and has excellent computer skills. Flexible, highly motivated, mature, and willing to work 24-hour shifts, weekends, and holidays. A team player who understands and embraces TEAMWORK! What you will typically be responsible for: Receiving routine and emergency calls for Fire and Medical services. Processing calls using Medical Protocol Dispatch Systems (MPDS). Providing pre-arrival instructions to callers (i.e. CPR, childbirth, choking). Transmitting messages by operating telecommunications and computer equipment. Maintaining an accurate record of the location and current status of emergency response field units. Maintaining radio contact with field units and enforcing proper channel control, with discipline and courtesy. Selecting emergency response field units in accordance with established user agency policies and procedures. A few reasons you might love this job: You’ll be a part of an AMAZING team of dispatchers that take pride in their work. The 24-hour work schedule allows for more time with your family. We are a team of the “best of the best” dispatchers in Northern California. You’ll have the opportunity to respond to the field as a part of our Incident Dispatch Team. A few challenges you might face in this job : Getting acclimated to the 24-hour Kelly schedule. Adjusting to a new or different way of dispatching fire and medical units. Learning a new CAD system, EMD protocols, and new geographical area. Competencies Required: Decision Making : Choosing optimal courses of action in a timely manner Innovative Problem Solving : Identifying and analyzing problems in order to propose new ways to do business Professional & Technical Expertise : Applying technical subject matter to the job Adaptability : Responding positively to change and modifying behavior as the situation requires Attention to Detail : Focusing on the details of work content, work steps, and final work products Handling Stress : Maintaining emotional stability and self-control under pressure, challenge, or adversity Professional Integrity & Ethics : Displaying honesty, adherence to principles, and personal accountability Self-Management : Showing personal organization, self-discipline, and dependability Informing : Proactively obtaining and sharing information Listening : Fully comprehending spoken communication Interpersonal Savvy : Considering and responding appropriately to the needs and feelings of others in different situations Teamwork : Collaborating with others to achieve shared goals To read the complete job description, please visit the website: https://www.governmentjobs.com/careers/contracosta/classspecs/3969?keywords=fire%20district%20dispatcher&pagetype=classSpecifications This is a continuous recruitment process; eligible candidates may remain on the eligible list for six months. Minimum Qualifications License Required: Possession of a valid California Motor Vehicle Operator’s License. Out of state valid motor vehicle operator’s license will be accepted during the application process. Education: Possession of a high school diploma, G.E.D. equivalency or high school proficiency certificate. Experience: Two (2) years of full-time (or the equivalent of full-time) experience within the last three (3) years,operating 9-1-1 telephones, Computer-Aided Dispatch (CAD), and radio communications equipment while dispatching public safety emergency services. Performance Requirement: Ability to type at a speed of not less than 30words per minute ata PC terminal. Other Requirement: Must pass a thorough background investigation and medical screening prior to employment. Desirable: Certification as an Emergency Medical Dispatcher (EMD) Selection Process Application Filing and Evaluation: Applicants will be required to complete a supplemental questionnaire at the time of application, applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process. CritiCall Performance Assessment: Candidates that meet the minimum qualifications will be invited to participate in the CritiCall Performance Assessment. CritiCall is designed to measure applicant's knowledge, skills, and abilities to complete exercises that replicate some aspect of the job. The examination may be timed and include the following physical examinations: decision making, data entry, call summarization, memory recall, prioritization, map reading, verbal ability, reasoning ability, and perceptual ability. Candidates must receive a passing score, in order to be ranked on the employment list. Note, we do NOT accept CritiCall results from other agencies. Candidates must participate in the CritiCall with Contra Costa County and achieve passing scores in order to advance in the recruitment process. Test information is available by visiting the vendor's website at: CritiCall and Dispatcher Applicant: F.A.Q . Candidates are only permitted to participate in the CritiCall Performance assessment once every 6 months. (Qualifying) (Weighted 75%) Written Assessment: Candidates that pass the required CritiCall assessment will be invited to participate in the eSkill Written Assessment. eSkill is designed to measure applicant's knowledge, skills, and abilities to complete exercises that replicate some aspect of the job; as well as measure candidates' competencies as they relate to the Fire District Dispatcher classification. These may include, but are not limited to: Self-Management, Listening, Building & Maintaining Relationships, Handling Stress, Establishing Credibility, and Decision Making. The assessment will be timed. Candidates must receive a passing score in order to be ranked on the employment list. (Weighted 25%) The assessments will be administered remotely using a computer. You will need access to a reliable internet connection and a computer to participate in the assessments. TENTATIVE EXAM DATES For applications received between 7/28/23 - 8/27/09/23 CritiCall Assessment (remote): 9/3/23 - 9/6/23 eSkill Assessment (remote): 9/11/23 - 9/13/23 For applications received between 8/28/23 - 9/24/23 CritiCall Assessment (remote): 10/2/23 - 10/4/23 eSkill Assessment (remote): 10/9/23 - 10/11/23 For applications received between 9/25/23 - 10/22/23 CritiCall Assessment (remote): 10/30/23 - 11/1/23 eSkill Assessment (remote): 11/6/23 - 11/8/23 For applications received between 10/23/23 - 11/19/23 CritiCall Assessment (remote): 11/29/23 - 12/1/23 eSkill Assessment (remote): 12/6/23 - 12/8/23 For applications received between 11/20/23 - 12/20/23 CritiCall Assessment (remote): 12/29/23 - 1/2/24 eSkill Assessment (remote): 1/3/24 - 1/5/24 The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices. For recruitment-specific questions, please contact Elizabeth Loud at eloud@cccfpd.org. For any technical issues, please contact the GovernmentJobs’ applicant support team for assistance at 1 855-524-5627. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits Closing Date/Time: Continuous
City of Taylor, MI
Taylor, Michigan, United States
Job Details Level : Entry Job Location : Taylor Police Department - , MI Position Type : Full Time Education Level : High School Salary Range : $17.00 - $24.13 Hourly Job Shift : Any Description Essential Job Functions/Public Service Officer: Communicate effectively over law-enforcement radio channels while initiating and responding to radio communications, often under adverse conditions. Communicate verbally and effectively by listening to people and by giving information, directions and commands. Conduct visual and audio monitoring of jail for extended periods of time. Gather information in criminal investigations by interviewing and obtaining the statements of victims, witnesses, suspects and confidential informants. Manage interpersonal conflicts to maintain order. Operate an emergency vehicle during both the day and night, while exercising due care and caution in congested traffic and in unsafe road conditions and environmental conditions such as fog, smoke, rain, ice and snow. Perform law-enforcement functions while working rotating shifts and unanticipated overtime. Perform tasks that require lifting, carrying or dragging people or heavy objects while performing limited law-enforcement functions. Perform searches of persons that involve touching and feeling to detect potential weapons and contraband. Prepare investigative and other reports, including sketches, using appropriate grammar, symbols and mathematical computations. Read and comprehend rules, regulations, policies, procedures and the law for purposes of ensuring appropriate PSO behavior/response and performing activities involving the public. Subdue resisting subjects using hands and feet while employing defensive tactics maneuvers of approved nonlethal weapons. Public Service Officer - Job Description: Dispatch and Teletype System/Law Enforcement Information Network (L.E.I.N.) This is a two-person operation. These work stations are generally manned by a Corporal with a police Cadet assisting. They monitor a four-channel radio system and the business-alarm panel, receive calls from the desk officers, dispatch police units and log the calls/incidents in the complaint log and radio log. They provide ambulance and wrecker calls upon request from field units. They make L.E.I.N. checks for patrol units, enter and cancel "wanted" persons, vehicles and warrants as well as check stolen or recovered property through the system. They sometimes must answer telephone calls from citizens because of an overload on desk officers. Switchboard/Complaint Desk This work station is generally manned by one or more employees, depending on demands or calls coming into the desk. There are times when the duty Lieutenant must delay his other responsibilities to answer telephone calls at the desk. The police PSO assigned to the desk could write complaints at the desk and on very limited basis over the telephone, during peak periods. Complaint copies must also be separated for the various bureaus as directed. Much of a Public Service Officer's time will be taken up in the detention area and caring for prisoners. The booking, printing, mugging, receipt of property and paperwork involved in the intake will be assigned to one of the Public Service Officers from desk/dispatch area. The PSO will be required to maintain inventory of prisoner meals, feed prisoners (a one-hour task for each meal) and see that the cells are properly cleaned. He will make prisoner inspection every hour as required by the department of Corrections. On weekends and holidays he/she is expected to clean lobby, desk and dispatch section. A PSO has many other miscellaneous duties, including fingerprinting for citizenship papers and employment clearances. Traffic Bureau Periodically, a PSO from Records may be assigned to the Traffic Bureau to assist in the following: Compile accident data. Maintain accident/violation spot maps. File accident reports. Research engineering files. Maintain abandoned auto file. Detective Bureau (D.B.) Periodically, a Public Service Officer may be assigned to the Detective Bureau to assist in the following: File complaints, fingerprint cards, post clearance slips on crimes or post D.B. teletypes. Work on D.B. crime status charts or graphs. Photograph and print indexing. Cross check file for intelligence data. Youth Bureau Periodically, a Public Service Officer may be assigned to the Youth Bureau to assist in the following: Recording and filing of case reports. Type appointments to parents and juveniles. Type records of juveniles taken into custody. Disposition of cases. File jacket returns from court. Case clearance slips to Records Bureau. Support Division The Support Division usually has two Public Service Officers assigned; their duties would include: One PSO permanently assigned to property and evidence responsibility. The process of maintaining records, storage and disposition of property and evidence requires very precise control and is best served under the responsibility of one individual. A PSO can be assigned to the afternoon shift to better serve the public and department. This employee will assist in the filing of complaints by sections, traffic citations and other Bureau services; he/she will assist in providing gun registrations, public vehicle operators license applications, vendor license applications. Qualifications Citizen in the United States of America Age at least 18 years of age High School graduate or equivalent (G. E. D.) A valid Michigan Motor Vehicle Operator's or Chauffeur's License Good moral character - traffic and criminal records will be examined Must pass pre-employment process which includes background investigation, psychological exam, and physical. Physically and mentally able, with or without reasonable accommodation, to perform all of the established duties and responsibilities related to the position Ability to successfully complete the basic training curriculum as determined by the Taylor Police department Your application will be reviewed to determine if you meet the minimum qualifications. Candidates who meet the minimum qualifications will be contacted regarding the next steps in the application process. Thank you for your interest in the City of Taylor. The City of Taylor is an equal opportunity employer and complies with all laws prohibiting discrimination on the basis of such factors as race, color, age, sex, national origin, religion, citizenship, handicap, height, weight and marital status. Under the State Persons With Disabilities Act and the Federal Americans With Disabilities Act, an employer has a legal obligation to accommodate an employee’s or job applicant’s disability unless the accommodation would impose an undue hardship on the employer. A person with a disability may allege a violation against an employer regarding a failure to accommodate his or her condition under Michigan law only if the person notifies the employer in writing of the need for accommodation within 182 days after the date the person knew or reasonably should have known that an accommodation was needed.
Aug 29, 2023
Full Time
Job Details Level : Entry Job Location : Taylor Police Department - , MI Position Type : Full Time Education Level : High School Salary Range : $17.00 - $24.13 Hourly Job Shift : Any Description Essential Job Functions/Public Service Officer: Communicate effectively over law-enforcement radio channels while initiating and responding to radio communications, often under adverse conditions. Communicate verbally and effectively by listening to people and by giving information, directions and commands. Conduct visual and audio monitoring of jail for extended periods of time. Gather information in criminal investigations by interviewing and obtaining the statements of victims, witnesses, suspects and confidential informants. Manage interpersonal conflicts to maintain order. Operate an emergency vehicle during both the day and night, while exercising due care and caution in congested traffic and in unsafe road conditions and environmental conditions such as fog, smoke, rain, ice and snow. Perform law-enforcement functions while working rotating shifts and unanticipated overtime. Perform tasks that require lifting, carrying or dragging people or heavy objects while performing limited law-enforcement functions. Perform searches of persons that involve touching and feeling to detect potential weapons and contraband. Prepare investigative and other reports, including sketches, using appropriate grammar, symbols and mathematical computations. Read and comprehend rules, regulations, policies, procedures and the law for purposes of ensuring appropriate PSO behavior/response and performing activities involving the public. Subdue resisting subjects using hands and feet while employing defensive tactics maneuvers of approved nonlethal weapons. Public Service Officer - Job Description: Dispatch and Teletype System/Law Enforcement Information Network (L.E.I.N.) This is a two-person operation. These work stations are generally manned by a Corporal with a police Cadet assisting. They monitor a four-channel radio system and the business-alarm panel, receive calls from the desk officers, dispatch police units and log the calls/incidents in the complaint log and radio log. They provide ambulance and wrecker calls upon request from field units. They make L.E.I.N. checks for patrol units, enter and cancel "wanted" persons, vehicles and warrants as well as check stolen or recovered property through the system. They sometimes must answer telephone calls from citizens because of an overload on desk officers. Switchboard/Complaint Desk This work station is generally manned by one or more employees, depending on demands or calls coming into the desk. There are times when the duty Lieutenant must delay his other responsibilities to answer telephone calls at the desk. The police PSO assigned to the desk could write complaints at the desk and on very limited basis over the telephone, during peak periods. Complaint copies must also be separated for the various bureaus as directed. Much of a Public Service Officer's time will be taken up in the detention area and caring for prisoners. The booking, printing, mugging, receipt of property and paperwork involved in the intake will be assigned to one of the Public Service Officers from desk/dispatch area. The PSO will be required to maintain inventory of prisoner meals, feed prisoners (a one-hour task for each meal) and see that the cells are properly cleaned. He will make prisoner inspection every hour as required by the department of Corrections. On weekends and holidays he/she is expected to clean lobby, desk and dispatch section. A PSO has many other miscellaneous duties, including fingerprinting for citizenship papers and employment clearances. Traffic Bureau Periodically, a PSO from Records may be assigned to the Traffic Bureau to assist in the following: Compile accident data. Maintain accident/violation spot maps. File accident reports. Research engineering files. Maintain abandoned auto file. Detective Bureau (D.B.) Periodically, a Public Service Officer may be assigned to the Detective Bureau to assist in the following: File complaints, fingerprint cards, post clearance slips on crimes or post D.B. teletypes. Work on D.B. crime status charts or graphs. Photograph and print indexing. Cross check file for intelligence data. Youth Bureau Periodically, a Public Service Officer may be assigned to the Youth Bureau to assist in the following: Recording and filing of case reports. Type appointments to parents and juveniles. Type records of juveniles taken into custody. Disposition of cases. File jacket returns from court. Case clearance slips to Records Bureau. Support Division The Support Division usually has two Public Service Officers assigned; their duties would include: One PSO permanently assigned to property and evidence responsibility. The process of maintaining records, storage and disposition of property and evidence requires very precise control and is best served under the responsibility of one individual. A PSO can be assigned to the afternoon shift to better serve the public and department. This employee will assist in the filing of complaints by sections, traffic citations and other Bureau services; he/she will assist in providing gun registrations, public vehicle operators license applications, vendor license applications. Qualifications Citizen in the United States of America Age at least 18 years of age High School graduate or equivalent (G. E. D.) A valid Michigan Motor Vehicle Operator's or Chauffeur's License Good moral character - traffic and criminal records will be examined Must pass pre-employment process which includes background investigation, psychological exam, and physical. Physically and mentally able, with or without reasonable accommodation, to perform all of the established duties and responsibilities related to the position Ability to successfully complete the basic training curriculum as determined by the Taylor Police department Your application will be reviewed to determine if you meet the minimum qualifications. Candidates who meet the minimum qualifications will be contacted regarding the next steps in the application process. Thank you for your interest in the City of Taylor. The City of Taylor is an equal opportunity employer and complies with all laws prohibiting discrimination on the basis of such factors as race, color, age, sex, national origin, religion, citizenship, handicap, height, weight and marital status. Under the State Persons With Disabilities Act and the Federal Americans With Disabilities Act, an employer has a legal obligation to accommodate an employee’s or job applicant’s disability unless the accommodation would impose an undue hardship on the employer. A person with a disability may allege a violation against an employer regarding a failure to accommodate his or her condition under Michigan law only if the person notifies the employer in writing of the need for accommodation within 182 days after the date the person knew or reasonably should have known that an accommodation was needed.
CITY OF ATLANTA, GA
Atlanta, Georgia, United States
Posting: Ongoing Salary: $41,965.00 General Description and Classification Standards Receives and processes emergency calls from the public in the 911 Center. Determines the nature and location of the emergency and passes information to the appropriate dispatcher for action (fire, police, other public safety). Provides information and instructions to the caller depending on the emergency circumstances. May remain in communication with caller if needed for liaison. Keeps notes, recordings, records, etc. as required. Supervision Received: Works under direct supervision; follows standardized procedures and instructions. Growth and Salary increase opportunities upon completion of Dispatcher I training. Essential Duties & Responsibilities These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned. Performs multiple tasks simultaneously; takes appropriate action when presented with a stressful life or death situation; remains calm under all circumstances. Answers multiple telephone lines and calls for 911 services within the Atlanta Police Department jurisdiction and processes information for dispatching as required or transfers calls to appropriate agencies. Communicates effectively and coherently with all callers to address public safety needs and provide responses as required. Determines correct location and which units to dispatch on calls; confirms field units are responding as requested and in a timely manner. Notifies agencies required to handle incident ambulance, fire, public utilities, etc. Maintains contact with distressed callers until officers' arrival to assist; calms caller and takes control of conversation. Works assigned shifts. Contacts various utility companies to resolve problems such as gas detection, power failures, etc.; contacts telephone companies for assistance in obtaining address of distressed callers. Notifies supervisor of critical situations and of problems with communications equipment. Maintains current field and code manuals, policy and procedures, employee handbooks, various maps, etc., for reference and/or review. May perform general administrative duties as replenishing various forms, making copies, forwarding information to various departments, performs other administrative clerical tasks assigned by supervisor. Uses an operator's control console, automatic number and location identifier boxes and telephones when receiving emergency and non-emergency calls; operates call playback equipment recording all calls; may change recorder tape and clean the unit. May operate telecommunications device for the deaf and various radio devices for communications. Utilizes a computer, printer, etc., to enter, store and retrieve data, to type in/dispatch calls and to disseminate information to others on the system using knowledge of various software programs in an effective and efficient manner. May complete police incident reports and other reports and documents as needed. May complete maintenance requests for equipment needing service and/or repair. Minimum Qualifications Education and Experience High school diploma or GED required; must be willing to perform shift work. Preferred Education & Experience High school diploma plus 1-2 years of work experience in a call center, security office, or related. Licensures and Certifications None required at time of hire. May be required to obtain GCIC or other certification as a condition of continued employment. Mandatory Attendance required.
Aug 09, 2023
Full Time
Posting: Ongoing Salary: $41,965.00 General Description and Classification Standards Receives and processes emergency calls from the public in the 911 Center. Determines the nature and location of the emergency and passes information to the appropriate dispatcher for action (fire, police, other public safety). Provides information and instructions to the caller depending on the emergency circumstances. May remain in communication with caller if needed for liaison. Keeps notes, recordings, records, etc. as required. Supervision Received: Works under direct supervision; follows standardized procedures and instructions. Growth and Salary increase opportunities upon completion of Dispatcher I training. Essential Duties & Responsibilities These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned. Performs multiple tasks simultaneously; takes appropriate action when presented with a stressful life or death situation; remains calm under all circumstances. Answers multiple telephone lines and calls for 911 services within the Atlanta Police Department jurisdiction and processes information for dispatching as required or transfers calls to appropriate agencies. Communicates effectively and coherently with all callers to address public safety needs and provide responses as required. Determines correct location and which units to dispatch on calls; confirms field units are responding as requested and in a timely manner. Notifies agencies required to handle incident ambulance, fire, public utilities, etc. Maintains contact with distressed callers until officers' arrival to assist; calms caller and takes control of conversation. Works assigned shifts. Contacts various utility companies to resolve problems such as gas detection, power failures, etc.; contacts telephone companies for assistance in obtaining address of distressed callers. Notifies supervisor of critical situations and of problems with communications equipment. Maintains current field and code manuals, policy and procedures, employee handbooks, various maps, etc., for reference and/or review. May perform general administrative duties as replenishing various forms, making copies, forwarding information to various departments, performs other administrative clerical tasks assigned by supervisor. Uses an operator's control console, automatic number and location identifier boxes and telephones when receiving emergency and non-emergency calls; operates call playback equipment recording all calls; may change recorder tape and clean the unit. May operate telecommunications device for the deaf and various radio devices for communications. Utilizes a computer, printer, etc., to enter, store and retrieve data, to type in/dispatch calls and to disseminate information to others on the system using knowledge of various software programs in an effective and efficient manner. May complete police incident reports and other reports and documents as needed. May complete maintenance requests for equipment needing service and/or repair. Minimum Qualifications Education and Experience High school diploma or GED required; must be willing to perform shift work. Preferred Education & Experience High school diploma plus 1-2 years of work experience in a call center, security office, or related. Licensures and Certifications None required at time of hire. May be required to obtain GCIC or other certification as a condition of continued employment. Mandatory Attendance required.
