City of Portland, Oregon
Portland, Oregon, United States
The Position Job Appointment: Regular, full-time Work Schedule: Monday - Friday, 7 am - 4 pm. An alternate schedule may be available. Work Location: Primarily in person (office/field location(s)). In-person work will be conducted at 6800 N. Cutter Circle, Portland, OR 97217. Remote work must be performed within Oregon or Washington. For more information, click here . Benefits: Please check our benefits tab for an overview of benefits for this position. Application Material: Please click APPLY to submit your application via the City of Portland’s online portal. You will need to respond to the supplemental questions and attach a resume. Position Summary The Fleet Business Operations Manager is responsible for the overarching success of the CityFleet Business Operations Department. This position leads a team of subject matter experts who perform or administer vehicle and equipment acquisitions, CityFleet’s rental program, upfitting of vehicles and equipment for operator use, decommissioning vehicles and equipment, and disposes of assets once they have reached end of life; manage CityFleet’s parts inventory; and manage fuel services. Given the scope of the team, which manages the lifecycle of a very diverse 3,600-unit fleet valued at $115 million, and an annual acquisition budget of approximately $36 million, the Fleet Business Operations Manager directly influences the bottom line and the operational success of all City bureaus that have a sizeable fleet presence and rely on CityFleet for safe, reliable assets. This includes all of the City’s public safety, infrastructure, and recreation bureaus. As this position oversees the City’s vehicle and equipment capital budget and asset replacement program, as well as its fuels strategy, this position also strongly impacts the City’s design and implementation of its green fleet conversion goals. As a Fleet Business Operations Manager, you will: Collaborate with senior management in interpreting and carrying out the City’s vision, mission, and objectives as they pertain to the bureau; develop strategies, policies, and initiatives to implement the bureau’s strategic and annual plans; manage finances pertinent to the position’s scope; and design and implement policies, procedures, programs, goals, and objectives pertinent to the department’s role within the City. Collaborate with senior management to perform specialized financial, revenue, budgetary, and/or management studies and analyses as they pertain to the department’s scope. Oversee, develop, and administer operating and capital budgets, including forecasting resource needs, identifying gaps, and identifying solutions to close gaps; monitoring actual revenues and expenditures against planned budgets and suggesting adjustments; and managing quarterly and annual budget update processes. Develop and establish performance requirements for the department and related success targets for operating units and specific staff; regularly monitor organizational and staff performance and provide feedback and coaching for improvement and development; evaluate organizational and staff performance and complete annual performance reviews; lead the creation of professional development plans for staff. Manage the department’s acquisition and disposal of vehicles and equipment, as per the department’s strategy and policies/standards for work performance, including achievement of the City’s goal of transitioning the fleet to net zero emissions by 2050. This includes developing and administering City standards and policies for vehicle and equipment acquisitions, meeting customer needs while diplomatically enforcing citywide vehicle-related policies and being aware of and strategic regarding bureau capital budgets. Monitor cooperative purchasing contracts for goods and services related to vehicles and equipment, parts, and fuel. This includes engaging with the City’s procurement function to be strategic about contracting approaches, ensuring timely contract renewals, and ensuring the accuracy of contracts as they are executed. Likewise, ensuring timely payments of vendors with which the City has contracted. Manage staff with a diverse array of backgrounds, including contracts specialists, acquisitions specialists, parts specialists, and mechanics, in multiple organizational units and belonging to different public employee unions. Oversee fleet grant applications and manage related processes. Research and implement emerging fleet technologies. Oversee emergency supply systems and the telematics program. Perform related duties as required. About the Bureau: CityFleet is a primary division of the Bureau of Fleet & Facilities (BFF). CityFleet administers a comprehensive fleet management program that fulfills the vehicle and equipment asset management needs of all City bureaus via cost-effective and dedicated personal service. CityFleet is responsible for managing the acquisition and maintenance of a highly diverse fleet of 3,600 assets valued at $115 million. In fiscal year 2024-25 CityFleet’s annual operating budget is $40 million, and its annual asset acquisition budget is $42 million. CityFleet also provides fleet management services to Multnomah County and Portland Public Schools. Virtual Zoom Meet & Greet Opportunity Come meet the hiring manager and the senior recruiter! We'll be talking about the position's duties and responsibilities, day-to-day life in the role, review the announcement, discuss how to apply, and answer questions you may have about the position. Topic: Meet & Greet: Fleet Business Operations Manager Time: September 24, 2024, 12:00 PM Pacific Time (US and Canada) Join Zoom Meeting: https://us06web.zoom.us/j/83279359592 Questions? Amanda Hillebrecht, Senior Recruiter Bureau of Human Resources Amanda.Hillebrecht@portlandoregon.gov To Qualify The following minimum qualifications are required for this position: Experience implementing the principles and practices of leadership, operational and strategic planning, business communication, public administration, program evaluation, budget preparation, and administration within the fleet management field. Experience applying the principles of management, supervision, training, and performance evaluation in a professional environment, ideally a union-based and/or governmental environment. Knowledge of relevant federal, state, and local laws, statutes, regulations, and ordinances, and the ability to analyze, interpret, explain, and apply them. Ability to apply analytic and problem-solving skills to develop sound decisions, conclusions, and recommendations independently. Ability to establish and maintain effective working relationships with those contacted in the course of work; demonstrate tact, diplomacy, and patience, and gain cooperation through discussion and collaboration. The Recruitment Process STEP 1: Apply online between September 9, 2024 - September 30, 2024 Required Application Materials: Resume Answer the Supplemental Questions (click on the Questions tab to preview the questions) Optional Application Materials: Veteran documents to request for Veteran Preference (ex, DD214-Member 4, VA Benefit Letter, etc.) Application Tips: The City of Portland has How to Apply Videos and offers How to Apply Classes once per month. If you have questions after watching the videos you are invited to contact the recruiter listed on the announcement. Your responses to the supplemental questions should include details describing your education, training, and/or experience, and where obtained, which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement. Your resume should support the details described in your responses to the supplemental questions. You can use AI tools to assist with your job application, but please make sure to personalize your responses to supplemental questions. Avoid copying and pasting. We encourage the use of AI to generate ideas and then tailor them to reflect your own experiences and skills. Salary Range/Equity Pay Analysis : Please note per the Oregon State Pay Equity Law your salary is determined based on the experience and education listed in your resume/application. It is strongly encouraged to include any transferable experience (paid or unpaid regardless of how recent) to ensure your offer is reflective of all directly related and equivalent experience. Do not attach materials not requested. All completed applications for this position must be submitted no later than the closing date and time of this recruitment. All applications must be submitted via the City's online application process. E-mailed and/or faxed applications will not be accepted. Step 2: Minimum Qualification Evaluation: Week of September 30, 2024 An evaluation of each applicant's training and paid and unpaid experience, as demonstrated in their resume and supplemental questions, weighted 100%. Your resume and responses to the supplemental questions will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification. You have 14 days from the notice of the minimum qualification evaluation results to let us know if you like to review and discuss your evaluation result. Please read the City of Portland Administrative Rule 3.01 for complete information. Additional evaluation may be required before the establishment of the eligible list and/or final selection. Step 3: Establishment of Eligible List: Week of October 7, 2024 Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. Step 4: Selection (Interview): November The hiring bureau will review and select candidates to interview. Step 5: Offer of Employment: November Step 6: Start Date: December A start date will be determined after all conditions of employment have been met. *Timeline is approximate and subject to change* Additional Information Click here for additional information regarding the following: Veteran Preference ADA, Pregnancy, and Religious Accommodations Work Status Equal Employment Opportunity A Career with the City of Portland offers many Employee Benefits We offer a comprehensive benefits package, including but not limited to Health Care (Medical, Vision and Dental) Carrot Fertility Wellness Benefits Life Insurance Long-term disability coverage to eligible employees and their families. Employee Assistance Plan Flexible Spending Accounts Retirement Oregon Public Employees Retirement System (PERS), including contributions to the PERS IAP plan paid by employer Family Medical Leave City Paid Parental Leave AND SO MANY MORE! Benefits may vary depending on bargaining unit and employment status. Click here to review the many different benefits the City of Portland offers . Closing Date/Time: 9/30/2024 11:59 PM Pacific
Sep 10, 2024
Full Time
The Position Job Appointment: Regular, full-time Work Schedule: Monday - Friday, 7 am - 4 pm. An alternate schedule may be available. Work Location: Primarily in person (office/field location(s)). In-person work will be conducted at 6800 N. Cutter Circle, Portland, OR 97217. Remote work must be performed within Oregon or Washington. For more information, click here . Benefits: Please check our benefits tab for an overview of benefits for this position. Application Material: Please click APPLY to submit your application via the City of Portland’s online portal. You will need to respond to the supplemental questions and attach a resume. Position Summary The Fleet Business Operations Manager is responsible for the overarching success of the CityFleet Business Operations Department. This position leads a team of subject matter experts who perform or administer vehicle and equipment acquisitions, CityFleet’s rental program, upfitting of vehicles and equipment for operator use, decommissioning vehicles and equipment, and disposes of assets once they have reached end of life; manage CityFleet’s parts inventory; and manage fuel services. Given the scope of the team, which manages the lifecycle of a very diverse 3,600-unit fleet valued at $115 million, and an annual acquisition budget of approximately $36 million, the Fleet Business Operations Manager directly influences the bottom line and the operational success of all City bureaus that have a sizeable fleet presence and rely on CityFleet for safe, reliable assets. This includes all of the City’s public safety, infrastructure, and recreation bureaus. As this position oversees the City’s vehicle and equipment capital budget and asset replacement program, as well as its fuels strategy, this position also strongly impacts the City’s design and implementation of its green fleet conversion goals. As a Fleet Business Operations Manager, you will: Collaborate with senior management in interpreting and carrying out the City’s vision, mission, and objectives as they pertain to the bureau; develop strategies, policies, and initiatives to implement the bureau’s strategic and annual plans; manage finances pertinent to the position’s scope; and design and implement policies, procedures, programs, goals, and objectives pertinent to the department’s role within the City. Collaborate with senior management to perform specialized financial, revenue, budgetary, and/or management studies and analyses as they pertain to the department’s scope. Oversee, develop, and administer operating and capital budgets, including forecasting resource needs, identifying gaps, and identifying solutions to close gaps; monitoring actual revenues and expenditures against planned budgets and suggesting adjustments; and managing quarterly and annual budget update processes. Develop and establish performance requirements for the department and related success targets for operating units and specific staff; regularly monitor organizational and staff performance and provide feedback and coaching for improvement and development; evaluate organizational and staff performance and complete annual performance reviews; lead the creation of professional development plans for staff. Manage the department’s acquisition and disposal of vehicles and equipment, as per the department’s strategy and policies/standards for work performance, including achievement of the City’s goal of transitioning the fleet to net zero emissions by 2050. This includes developing and administering City standards and policies for vehicle and equipment acquisitions, meeting customer needs while diplomatically enforcing citywide vehicle-related policies and being aware of and strategic regarding bureau capital budgets. Monitor cooperative purchasing contracts for goods and services related to vehicles and equipment, parts, and fuel. This includes engaging with the City’s procurement function to be strategic about contracting approaches, ensuring timely contract renewals, and ensuring the accuracy of contracts as they are executed. Likewise, ensuring timely payments of vendors with which the City has contracted. Manage staff with a diverse array of backgrounds, including contracts specialists, acquisitions specialists, parts specialists, and mechanics, in multiple organizational units and belonging to different public employee unions. Oversee fleet grant applications and manage related processes. Research and implement emerging fleet technologies. Oversee emergency supply systems and the telematics program. Perform related duties as required. About the Bureau: CityFleet is a primary division of the Bureau of Fleet & Facilities (BFF). CityFleet administers a comprehensive fleet management program that fulfills the vehicle and equipment asset management needs of all City bureaus via cost-effective and dedicated personal service. CityFleet is responsible for managing the acquisition and maintenance of a highly diverse fleet of 3,600 assets valued at $115 million. In fiscal year 2024-25 CityFleet’s annual operating budget is $40 million, and its annual asset acquisition budget is $42 million. CityFleet also provides fleet management services to Multnomah County and Portland Public Schools. Virtual Zoom Meet & Greet Opportunity Come meet the hiring manager and the senior recruiter! We'll be talking about the position's duties and responsibilities, day-to-day life in the role, review the announcement, discuss how to apply, and answer questions you may have about the position. Topic: Meet & Greet: Fleet Business Operations Manager Time: September 24, 2024, 12:00 PM Pacific Time (US and Canada) Join Zoom Meeting: https://us06web.zoom.us/j/83279359592 Questions? Amanda Hillebrecht, Senior Recruiter Bureau of Human Resources Amanda.Hillebrecht@portlandoregon.gov To Qualify The following minimum qualifications are required for this position: Experience implementing the principles and practices of leadership, operational and strategic planning, business communication, public administration, program evaluation, budget preparation, and administration within the fleet management field. Experience applying the principles of management, supervision, training, and performance evaluation in a professional environment, ideally a union-based and/or governmental environment. Knowledge of relevant federal, state, and local laws, statutes, regulations, and ordinances, and the ability to analyze, interpret, explain, and apply them. Ability to apply analytic and problem-solving skills to develop sound decisions, conclusions, and recommendations independently. Ability to establish and maintain effective working relationships with those contacted in the course of work; demonstrate tact, diplomacy, and patience, and gain cooperation through discussion and collaboration. The Recruitment Process STEP 1: Apply online between September 9, 2024 - September 30, 2024 Required Application Materials: Resume Answer the Supplemental Questions (click on the Questions tab to preview the questions) Optional Application Materials: Veteran documents to request for Veteran Preference (ex, DD214-Member 4, VA Benefit Letter, etc.) Application Tips: The City of Portland has How to Apply Videos and offers How to Apply Classes once per month. If you have questions after watching the videos you are invited to contact the recruiter listed on the announcement. Your responses to the supplemental questions should include details describing your education, training, and/or experience, and where obtained, which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement. Your resume should support the details described in your responses to the supplemental questions. You can use AI tools to assist with your job application, but please make sure to personalize your responses to supplemental questions. Avoid copying and pasting. We encourage the use of AI to generate ideas and then tailor them to reflect your own experiences and skills. Salary Range/Equity Pay Analysis : Please note per the Oregon State Pay Equity Law your salary is determined based on the experience and education listed in your resume/application. It is strongly encouraged to include any transferable experience (paid or unpaid regardless of how recent) to ensure your offer is reflective of all directly related and equivalent experience. Do not attach materials not requested. All completed applications for this position must be submitted no later than the closing date and time of this recruitment. All applications must be submitted via the City's online application process. E-mailed and/or faxed applications will not be accepted. Step 2: Minimum Qualification Evaluation: Week of September 30, 2024 An evaluation of each applicant's training and paid and unpaid experience, as demonstrated in their resume and supplemental questions, weighted 100%. Your resume and responses to the supplemental questions will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification. You have 14 days from the notice of the minimum qualification evaluation results to let us know if you like to review and discuss your evaluation result. Please read the City of Portland Administrative Rule 3.01 for complete information. Additional evaluation may be required before the establishment of the eligible list and/or final selection. Step 3: Establishment of Eligible List: Week of October 7, 2024 Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. Step 4: Selection (Interview): November The hiring bureau will review and select candidates to interview. Step 5: Offer of Employment: November Step 6: Start Date: December A start date will be determined after all conditions of employment have been met. *Timeline is approximate and subject to change* Additional Information Click here for additional information regarding the following: Veteran Preference ADA, Pregnancy, and Religious Accommodations Work Status Equal Employment Opportunity A Career with the City of Portland offers many Employee Benefits We offer a comprehensive benefits package, including but not limited to Health Care (Medical, Vision and Dental) Carrot Fertility Wellness Benefits Life Insurance Long-term disability coverage to eligible employees and their families. Employee Assistance Plan Flexible Spending Accounts Retirement Oregon Public Employees Retirement System (PERS), including contributions to the PERS IAP plan paid by employer Family Medical Leave City Paid Parental Leave AND SO MANY MORE! Benefits may vary depending on bargaining unit and employment status. Click here to review the many different benefits the City of Portland offers . Closing Date/Time: 9/30/2024 11:59 PM Pacific
PLACER COUNTY, CA
Auburn, California, United States
Introduction Living in Placer County from Placer County Video Portal Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov . POSITION INFORMATION Placer County is seeking to fill a permanent, full-time position for Administrative & Fiscal Operations Manager in the County Executive Office. The position will be located in Auburn and may offer a flexible work schedule. The County Executive Office supports and implements Board policies and priorities, provides organizational direction and leadership to county-wide services, coordinates strategic and regional planning efforts, and fosters efficient and effective management of the County workforce and activities. This position reports to the County Budget and Fiscal Officer. The incumbent will be responsible for leading financial and business operations for the department’s diverse service portfolio, including the management of varied and complex funding sources. In addition to managing and administering financial and budgetary operations, this position will also manage other departmental administrative operations, such as leading the department’s human resource and information technology liaison activities and serving on county-wide committees, task forces, and special project initiatives. The position will act as a policy and compliance advisor on key fiscal and administrative subject matters and must operate with a high level of independence, initiative, and confidentiality. The ideal candidate will be a solution-oriented team-player, committed to cross-functional collaboration across organizational lines, will possess strong communication skills, both verbally and in writing, and must adhere to the highest ethical and professional standards as part of the County’s leadership team. The eligible list established from this recruitment may be used to fill future vacancies within the County as they arise. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Management benefits . For more information regarding the benefits Placer County has to offer please visit Placer County's Human Resources website. DEFINITION To plan, direct, manage, and administer the fiscal, budgetary, and other administrative operations of a large, multi-divisional department; to direct, organize, and manage administrative services operations, programs, and activities including areas such as accounting/fiscal operations, personnel functions, contract administration, grants management, purchasing/procurement, facility and fleet management, information technology, and/or legislative and regulatory compliance; to serve as a positive member of the department management team and actively participate in department/division-wide strategic planning, policy development, and legislative analysis; and to represent assigned division or department to a variety of external and internal contacts. DISTINGUISHING CHARACTERISTICS The Administrative and Fiscal Operations Manager job classification recognizes positions that provide full line and functional management responsibility for employees within administrative services business units. This classification serves as an advisor to the division or department head/management team on complex financial, budgetary, and other relevant administrative functions. Employees in the Administrative and Fiscal Operations Manager classification independently manage multiple administrative services business units through lower-level professional, supervisory, and/or mid-management positions. Employees actively participate as a member of the department’s management team including recommending, designing, and coordinating changes to departmental business practices related to budget management, accounting/fiscal operations, and assigned administrative services programs/functions. The Administrative and Fiscal Operations Manager is distinguished from the Administrative & Fiscal Officer I/II by the size and complexity of the assigned division/department’s employee population and its budget, as well as responsibility for managing budgetary, fiscal, and other administrative services operations of a large, multi-divisional department or Countywide service through lower-levels of professional, supervisory, and/or mid-management positions. The Administrative and Fiscal Operations Manager is further distinguished from the Administrative Services Manager classification in that the latter has overall full second-line management responsibility, through lower-level supervisors or management staff, for all budgetary, fiscal, and administrative services operations of the largest, multi-divisional departments. SUPERVISION RECEIVED AND EXERCISED Receives general direction from a department director or his/her designee. Exercises direct supervision over supervisory, professional, technical, and/or clerical personnel. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Manage, direct, evaluate, monitor, and support professional, technical, and clerical staff through lower-level supervisors or managers; provide proactive and informational performance feedback to employees on an ongoing basis; conduct performance evaluations in a timely and effective manner; provide recommendations on hiring, demotion, and employee discipline. Develop, plan, implement, and evaluate goals, objectives, priorities, and activities within assigned area(s) of responsibility in a manner consistent with the department’s overall goals and objectives; develop strategies for the successful achievement of goals and objectives; direct and coordinate the implementation of strategies. Actively participate as a member of the department’s management team including recommending, designing, and coordinating changes to departmental business practices related to budget management, accounting/fiscal operations, and assigned administrative services programs/functions, in compliance with County-wide established processes, policies, and procedures and regulatory and legislative requirements. Provide guidance as a department-recognized subject matter expert and advisor in multi-disciplinary and/or programmatic areas of responsibility. Plan, manage, and participate in the development and implementation of department-wide budgetary and administrative services operation business standards, processes, policies, procedures, and performance measurements; analyze, evaluate, and develop recommendations for changes as necessary and appropriate; direct the development and maintenance of operating procedures/manuals. Plan, direct, and manage, multiple and complex budgetary operational services functions funded by and responsible to multiple funding agencies and/or revenue sources as well as the County organization; communicate with and report to external agencies, governing boards, and/or special districts. Plan, direct, and manage, through lower-level supervisory staff, departmental administrative services including accounting/fiscal operations and human resources, contract administration, grants management, purchasing, facility and fleet management, information technology, legislative and regulatory compliance, and/or office management. Direct, manage, and participate in the planning, preparation, and monitoring of multiple and complex department budgets, including analyzing and estimating expenditures, analyzing and projecting revenues, recommending allocation of funds and personnel, developing alternative budget scenarios, and reviewing and consulting with management staff; prepare final budget presentation with justifications and ensure the timely submission of budgets to County Executive Office as well as the state, federal, or other governing boards/agencies as required. Plan, organize, supervise, and review the work of staff responsible for one core department-specific, non-administrative services programs or service areas. Review and monitor the financial activity of assigned agency or departments’/divisions’ budgets; oversee the collection of data and preparation of financial reports; analyze reports to determine performance to established budget. Direct, manage, supervise, and monitor the fiscal and accounting operations of assigned agency or department and/or divisions; oversee and approve the preparation of journal entries, adjust revenue and expenditures as necessary; approve purchase requisitions, payments, and invoices or claims; direct, manage, review and monitor account analysis and reconciliation. Direct, oversee, and coordinate fiscal activities with the appropriate state and federal agencies/funding sources, the State Controller’s Office, the County Executive Office, and other County departments/divisions as necessary and as appropriate. Attend and participate in a variety of taskforces, committees, and meetings, both internal and external, relating to assigned administrative functions; serve as a representative of assigned department/divisions. Plan, direct, and participate in the completion of a variety of studies; supervise research activities; evaluate and analyze departmental goals/objectives and legal mandates; analyze existing and proposed legislation and directives to determine their impact on budgetary, fiscal, or operational procedures of assigned department/divisions. Build and maintain positive working relationships with coworkers, other County employees and managers, outside agencies, and the community utilizing accepted principles of effective customer service. Maintain awareness of and participation in external professional environment and resources to ensure the highest level of professional standards are applied to service delivery within the County and the assigned department. Represent the County of Placer and the assigned department to the public and to other agencies in a positive and productive manner. Serve as a positive and motivational team leader as well as a positive and effective member of a peer group. Perform related duties as required. MINIMUM QUALIFICATIONS It is the responsibility of applicants to identify in their application materials how they meet the minimum qualifications listed below. Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: Five years of increasingly responsible administrative work experience in budgeting, accounting, fiscal control and analysis, or comparable fields, including three years of supervisory experience. Training: Equivalent to a bachelor's degree from an accredited college or university with major course work in public or business administration, government, accounting, finance, or a related field. Required License or Certificate: May need to possess a valid driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. NOTE: Relevant, equivalent experience (performing the same or similar job requiring similar knowledge, skills, and abilities) may be substituted for the required education as determined by the Human Resources Department. NOTE: Applicants receiving their degree outside the United States must submit proof of accreditation by a recognized evaluation agency. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Administrative principles and practices including goal setting and short- and long-term planning related to areas of responsibility. Organizational and management practices as applied to the analysis, evaluation, development, and implementation of administrative programs and operational needs of assigned department. Principles and practices of employee supervision, including work planning, assignment, review and evaluation, discipline, and the training of staff in work procedures. Advanced principles and practices of budget planning, preparation, and implementation including financial forecasting and analysis. Generally accepted accounting principles, governmental accounting standards, and other pertinent governmental accounting and reporting procedures. Advanced principles and practices of public and business administration with emphasis in human resources, contract administration, grants management, purchasing, facility and fleet management, information technology, legislative and regulatory compliance, and/or office management. Principles and practices of County-wide operations and County administration and organization. Applicable federal, state, and local laws, regulations, ordinances, and organizational policies and procedures related to assigned area(s) of responsibility. Practices of researching issues, evaluating alternatives, making sound recommendations, and preparing and presenting effective reports. Modern office practices, methods, computer equipment, and applications related to the work. English usage, grammar, spelling, vocabulary, and punctuation. Techniques for effectively representing the County in contacts with governmental agencies, community groups, and various business, professional, educational, regulatory, and legislative organizations. Techniques for providing a high level of customer service by effectively interacting with the public, vendors, contractors, and County staff. Ability to: Develop, recommend, and implement goals, objectives, and practices for providing effective and efficient services. Train, direct, supervise, and evaluate the work of supervisory, professional, technical, and clerical staff; and in some cases, indirectly through lower-level supervisors. Plan, manage, and direct the development, implementation, and monitoring of complex department budget(s). Plan, organize, and manage department accounting and fiscal support operations and assigned administrative services programs. Analyze, interpret, summarize, and present financial, statistical, and technical information and data in an effective manner. Research, analyze, and make recommendations on administrative services, budget, and accounting/fiscal operations policies, guidelines, and procedures specific to assigned division/department. Analyze problems, identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of goals. Perform mathematical and statistical calculations accurately. Communicate clearly and concisely in both oral and written forms. Work with various cultural and ethnic groups and individuals in a tactful and effective manner. Establish and maintain effective working relationships with those contacted in the course of performing assigned duties. On a continuous basis, analyze budgets and technical reports; interpret and evaluate staff reports; stay current with pertinent laws, regulations, and guidelines; observe performance and evaluate staff; problem solve department related issues; remember various rules and interpret policy. On a continuous basis, sit at desk and in meetings for long periods of time. Intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone, and communicate through written means. Negotiate agreement between differing individuals and groups. Act as a positive and effective team member. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Conclusion For questions regarding this recruitment, please contact Andrea Marthaler, Administrative Technician, at amarthaler@placer.ca.gov or at (530) 886-4664. Closing Date/Time: 9/25/2024 5:00:00 PM
Aug 29, 2024
Full Time
Introduction Living in Placer County from Placer County Video Portal Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov . POSITION INFORMATION Placer County is seeking to fill a permanent, full-time position for Administrative & Fiscal Operations Manager in the County Executive Office. The position will be located in Auburn and may offer a flexible work schedule. The County Executive Office supports and implements Board policies and priorities, provides organizational direction and leadership to county-wide services, coordinates strategic and regional planning efforts, and fosters efficient and effective management of the County workforce and activities. This position reports to the County Budget and Fiscal Officer. The incumbent will be responsible for leading financial and business operations for the department’s diverse service portfolio, including the management of varied and complex funding sources. In addition to managing and administering financial and budgetary operations, this position will also manage other departmental administrative operations, such as leading the department’s human resource and information technology liaison activities and serving on county-wide committees, task forces, and special project initiatives. The position will act as a policy and compliance advisor on key fiscal and administrative subject matters and must operate with a high level of independence, initiative, and confidentiality. The ideal candidate will be a solution-oriented team-player, committed to cross-functional collaboration across organizational lines, will possess strong communication skills, both verbally and in writing, and must adhere to the highest ethical and professional standards as part of the County’s leadership team. The eligible list established from this recruitment may be used to fill future vacancies within the County as they arise. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Management benefits . For more information regarding the benefits Placer County has to offer please visit Placer County's Human Resources website. DEFINITION To plan, direct, manage, and administer the fiscal, budgetary, and other administrative operations of a large, multi-divisional department; to direct, organize, and manage administrative services operations, programs, and activities including areas such as accounting/fiscal operations, personnel functions, contract administration, grants management, purchasing/procurement, facility and fleet management, information technology, and/or legislative and regulatory compliance; to serve as a positive member of the department management team and actively participate in department/division-wide strategic planning, policy development, and legislative analysis; and to represent assigned division or department to a variety of external and internal contacts. DISTINGUISHING CHARACTERISTICS The Administrative and Fiscal Operations Manager job classification recognizes positions that provide full line and functional management responsibility for employees within administrative services business units. This classification serves as an advisor to the division or department head/management team on complex financial, budgetary, and other relevant administrative functions. Employees in the Administrative and Fiscal Operations Manager classification independently manage multiple administrative services business units through lower-level professional, supervisory, and/or mid-management positions. Employees actively participate as a member of the department’s management team including recommending, designing, and coordinating changes to departmental business practices related to budget management, accounting/fiscal operations, and assigned administrative services programs/functions. The Administrative and Fiscal Operations Manager is distinguished from the Administrative & Fiscal Officer I/II by the size and complexity of the assigned division/department’s employee population and its budget, as well as responsibility for managing budgetary, fiscal, and other administrative services operations of a large, multi-divisional department or Countywide service through lower-levels of professional, supervisory, and/or mid-management positions. The Administrative and Fiscal Operations Manager is further distinguished from the Administrative Services Manager classification in that the latter has overall full second-line management responsibility, through lower-level supervisors or management staff, for all budgetary, fiscal, and administrative services operations of the largest, multi-divisional departments. SUPERVISION RECEIVED AND EXERCISED Receives general direction from a department director or his/her designee. Exercises direct supervision over supervisory, professional, technical, and/or clerical personnel. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Manage, direct, evaluate, monitor, and support professional, technical, and clerical staff through lower-level supervisors or managers; provide proactive and informational performance feedback to employees on an ongoing basis; conduct performance evaluations in a timely and effective manner; provide recommendations on hiring, demotion, and employee discipline. Develop, plan, implement, and evaluate goals, objectives, priorities, and activities within assigned area(s) of responsibility in a manner consistent with the department’s overall goals and objectives; develop strategies for the successful achievement of goals and objectives; direct and coordinate the implementation of strategies. Actively participate as a member of the department’s management team including recommending, designing, and coordinating changes to departmental business practices related to budget management, accounting/fiscal operations, and assigned administrative services programs/functions, in compliance with County-wide established processes, policies, and procedures and regulatory and legislative requirements. Provide guidance as a department-recognized subject matter expert and advisor in multi-disciplinary and/or programmatic areas of responsibility. Plan, manage, and participate in the development and implementation of department-wide budgetary and administrative services operation business standards, processes, policies, procedures, and performance measurements; analyze, evaluate, and develop recommendations for changes as necessary and appropriate; direct the development and maintenance of operating procedures/manuals. Plan, direct, and manage, multiple and complex budgetary operational services functions funded by and responsible to multiple funding agencies and/or revenue sources as well as the County organization; communicate with and report to external agencies, governing boards, and/or special districts. Plan, direct, and manage, through lower-level supervisory staff, departmental administrative services including accounting/fiscal operations and human resources, contract administration, grants management, purchasing, facility and fleet management, information technology, legislative and regulatory compliance, and/or office management. Direct, manage, and participate in the planning, preparation, and monitoring of multiple and complex department budgets, including analyzing and estimating expenditures, analyzing and projecting revenues, recommending allocation of funds and personnel, developing alternative budget scenarios, and reviewing and consulting with management staff; prepare final budget presentation with justifications and ensure the timely submission of budgets to County Executive Office as well as the state, federal, or other governing boards/agencies as required. Plan, organize, supervise, and review the work of staff responsible for one core department-specific, non-administrative services programs or service areas. Review and monitor the financial activity of assigned agency or departments’/divisions’ budgets; oversee the collection of data and preparation of financial reports; analyze reports to determine performance to established budget. Direct, manage, supervise, and monitor the fiscal and accounting operations of assigned agency or department and/or divisions; oversee and approve the preparation of journal entries, adjust revenue and expenditures as necessary; approve purchase requisitions, payments, and invoices or claims; direct, manage, review and monitor account analysis and reconciliation. Direct, oversee, and coordinate fiscal activities with the appropriate state and federal agencies/funding sources, the State Controller’s Office, the County Executive Office, and other County departments/divisions as necessary and as appropriate. Attend and participate in a variety of taskforces, committees, and meetings, both internal and external, relating to assigned administrative functions; serve as a representative of assigned department/divisions. Plan, direct, and participate in the completion of a variety of studies; supervise research activities; evaluate and analyze departmental goals/objectives and legal mandates; analyze existing and proposed legislation and directives to determine their impact on budgetary, fiscal, or operational procedures of assigned department/divisions. Build and maintain positive working relationships with coworkers, other County employees and managers, outside agencies, and the community utilizing accepted principles of effective customer service. Maintain awareness of and participation in external professional environment and resources to ensure the highest level of professional standards are applied to service delivery within the County and the assigned department. Represent the County of Placer and the assigned department to the public and to other agencies in a positive and productive manner. Serve as a positive and motivational team leader as well as a positive and effective member of a peer group. Perform related duties as required. MINIMUM QUALIFICATIONS It is the responsibility of applicants to identify in their application materials how they meet the minimum qualifications listed below. Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: Five years of increasingly responsible administrative work experience in budgeting, accounting, fiscal control and analysis, or comparable fields, including three years of supervisory experience. Training: Equivalent to a bachelor's degree from an accredited college or university with major course work in public or business administration, government, accounting, finance, or a related field. Required License or Certificate: May need to possess a valid driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. NOTE: Relevant, equivalent experience (performing the same or similar job requiring similar knowledge, skills, and abilities) may be substituted for the required education as determined by the Human Resources Department. NOTE: Applicants receiving their degree outside the United States must submit proof of accreditation by a recognized evaluation agency. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Administrative principles and practices including goal setting and short- and long-term planning related to areas of responsibility. Organizational and management practices as applied to the analysis, evaluation, development, and implementation of administrative programs and operational needs of assigned department. Principles and practices of employee supervision, including work planning, assignment, review and evaluation, discipline, and the training of staff in work procedures. Advanced principles and practices of budget planning, preparation, and implementation including financial forecasting and analysis. Generally accepted accounting principles, governmental accounting standards, and other pertinent governmental accounting and reporting procedures. Advanced principles and practices of public and business administration with emphasis in human resources, contract administration, grants management, purchasing, facility and fleet management, information technology, legislative and regulatory compliance, and/or office management. Principles and practices of County-wide operations and County administration and organization. Applicable federal, state, and local laws, regulations, ordinances, and organizational policies and procedures related to assigned area(s) of responsibility. Practices of researching issues, evaluating alternatives, making sound recommendations, and preparing and presenting effective reports. Modern office practices, methods, computer equipment, and applications related to the work. English usage, grammar, spelling, vocabulary, and punctuation. Techniques for effectively representing the County in contacts with governmental agencies, community groups, and various business, professional, educational, regulatory, and legislative organizations. Techniques for providing a high level of customer service by effectively interacting with the public, vendors, contractors, and County staff. Ability to: Develop, recommend, and implement goals, objectives, and practices for providing effective and efficient services. Train, direct, supervise, and evaluate the work of supervisory, professional, technical, and clerical staff; and in some cases, indirectly through lower-level supervisors. Plan, manage, and direct the development, implementation, and monitoring of complex department budget(s). Plan, organize, and manage department accounting and fiscal support operations and assigned administrative services programs. Analyze, interpret, summarize, and present financial, statistical, and technical information and data in an effective manner. Research, analyze, and make recommendations on administrative services, budget, and accounting/fiscal operations policies, guidelines, and procedures specific to assigned division/department. Analyze problems, identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of goals. Perform mathematical and statistical calculations accurately. Communicate clearly and concisely in both oral and written forms. Work with various cultural and ethnic groups and individuals in a tactful and effective manner. Establish and maintain effective working relationships with those contacted in the course of performing assigned duties. On a continuous basis, analyze budgets and technical reports; interpret and evaluate staff reports; stay current with pertinent laws, regulations, and guidelines; observe performance and evaluate staff; problem solve department related issues; remember various rules and interpret policy. On a continuous basis, sit at desk and in meetings for long periods of time. Intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone, and communicate through written means. Negotiate agreement between differing individuals and groups. Act as a positive and effective team member. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Conclusion For questions regarding this recruitment, please contact Andrea Marthaler, Administrative Technician, at amarthaler@placer.ca.gov or at (530) 886-4664. Closing Date/Time: 9/25/2024 5:00:00 PM
Sonoma County, CA
Santa Rosa, California, United States
Position Information Take Your IT Career to the Next Level! The Human Services Department (HSD) seeks a dynamic professional to become their next Human Services Network Operations Manager! Starting salary up to $ 77.03/ hour* ($ 160,770 /year) plus a competitive total compensation package! The Human Services Network Operations Manager (NetOps Manager) focuses on strategic and operational duties related to the HSD on premise computer network and cloud network infrastructure. They will be responsible for designing and defining the HSD network infrastructure strategy with a focus on enhanced resiliency and security. The NetOps Manager will have the ability to request funds from and influence the IT budget significantly and will execute the selection and implementation of enhanced network systems. They will consult with other IT Managers and department staff regarding impact analysis, solutions selection, and needs assessment as well. Additional responsibilities include: Overseeing staff work assignments and assigning work to staff accordingly Progressing on-site workload migration to MS Azure and other cloud hosted solutions Defining and evolving networking modalities, implementing network systems, and enhancing enterprise security posture Monitoring network health and security status and reacting to and remediating cyber security threats Ensuring alignment and cohesion with IT Operations Working with other business units to meet desired outcomes The NetOps Manager should have at least four years of progressive expert level hands-on and architectural experience with both traditional and hosted/cloud-based computer networking systems. The ideal candidate will also have significant experience with many of the following: Microsoft Azure/O365 administration Software Defined Networking and Software Defined Wide Area Networking Cisco Enterprise networking products and Dell/EMC server and storage products VMware hypervisor and virtual desktop products Palo Alto Networks firewalls and next generation firewalls Data backup and retention solutions Enterprise node and cloud security systems, enterprise Security Incident Event Management systems, the OSI 7-layer model, and enterprise telecommunications services Routing, switching, data center design and administration, and physical plant infrastructure Communicating complex systems information to technical staff and managers, both verbally and in writing Working in a fast-paced, ever-changing environment with multiple distractions Making decisions that improves and enhances overall operations with a focus on sustainability About the Human Services Department (HSD) HSD fosters a positive work environment, where our commitment to providing opportunities for advancement is strengthened by a robust staff development program. We believe in the merits of work/life balance and enjoy the satisfaction of knowing that our work contributes to the betterment of our community. As the largest agency in Sonoma County government, our mission is to protect vulnerable children and adults, and to promote maximum independence and well-being for individuals and families. HSD is responsible for child and adult protective services, veteran services, and administration of state and federal programs, including CalFRESH, CalWORKs, Medi-Cal, and In-Home Supportive Services. The department is dedicated to providing high-quality, client-focused, cost-effective services and values the diversity, integrity, teamwork, leadership, and accountability of all staff in accomplishing the mission of the department. The Department works collaboratively at the federal, state, and local levels to find creative solutions to support the well-being of individuals, families, and the community. To meet that goal, the department has fostered strong relationships with other public and private sector partners, including other government agencies, community-based organizations, and business leaders. For more information regarding HSD's services please visit http://sonomacounty.ca.gov/Human-Services . What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing your contributions work to better our shared community. You can also look forward to flexible work arrangements and excellent benefits* including: Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $2,000 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Salary Resolution (SalRes) and our Employee Benefits Directory . The Human Services Department is currently recruiting to fill a Human Services Network Operations Manager position. This employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. The Civil Service title for this position is Department Information Systems Manager. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Any combination of experience and training which would provide the opportunity to acquire the knowledge and abilities listed. Normally this would include: Experience: Four years of progressively responsible experience planning, developing and administering multiple, complex, information technology systems and applications, including one year of supervisory or lead responsibility for defining, planning and implementing automated information systems; and Education: The equivalent to graduation from a four-year college with major coursework in business analysis, project management, management information systems, computer science, statistics, or closely related field License: Possession of a valid driver's license at the appropriate level including necessary special endorsements, as required by the State of California to perform the essential job functions of the position. Knowledge, Skills, and Abilities Considerable knowledge of: IT policy and planning concepts, methods, and practices; customer service protocols; capabilities and limitations of various computer systems, including mainframe and personal computer based systems, LANs and WANs; the principles of information systems analysis and design especially related to multi-platform and networked applications; information system security technologies; general principles of office automation; various operating systems and related software used in operating departments; current and emerging technology principles, principles and techniques of project management. Working knowledge of: principles of computer programming in languages required to support the applications and systems utilized in the operating department; principles of data retrieval and reporting; requirements and methods of procurement, contract negotiation and preparation; cost benefit analysis methods; principles and practices of personnel management, employee supervision, and training. Ability to: develop strategic information technology plans; plan, organize, prioritize and delegate work; respond to changing needs and balance competing priorities; develop cost estimates and manage project costs; apply goals and objectives in responding to user requests related to the support, maintenance, and/or upgrade of computer information systems; train and develop staff; establish staff performance standards and evaluate performance; analyze information, develop alternative solutions, project consequences and implement solutions; establish metrics and associated systems performance measurement tools; formulate and modify policies and procedures; remain knowledgeable on the current technologies available; prepare and present reports, proposals, and other information; establish and maintain effective working relationships with department staff, other information systems staff, other agencies, and vendors or contractors; understand, interpret, and apply rules, regulations, ordinances and legislation related to operations; communicate effectively orally and in writing. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the application, examination, and department selection processes. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be used in assessing minimum qualifications. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%). Each application and supplemental questionnaire will be thoroughly evaluated for satisfaction of minimum qualifications and relevance of educational coursework, training, experience, knowledge, and abilities that relate to this position. Candidates possessing the most appropriate job-related qualifications will be placed on an employment list and referred to the department for selection interviews. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Continuous recruitments may close without notice at any time that a sufficient number of qualified applications have been received. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: EP HR Tech: EV IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: MANAGEMENT* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation accrual and sick leave accruals; additional management leave annually; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choose from nine health plans (three HMOs, three deductible HMOs, and three HSA-qualifying plans) with a generousCounty contribution to the premium (the contribution amount varies by bargaining unit). For more information, please see the appropriate MOU. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Student Loan Debt Relief : County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: Continuous
Sep 07, 2024
Full Time
Position Information Take Your IT Career to the Next Level! The Human Services Department (HSD) seeks a dynamic professional to become their next Human Services Network Operations Manager! Starting salary up to $ 77.03/ hour* ($ 160,770 /year) plus a competitive total compensation package! The Human Services Network Operations Manager (NetOps Manager) focuses on strategic and operational duties related to the HSD on premise computer network and cloud network infrastructure. They will be responsible for designing and defining the HSD network infrastructure strategy with a focus on enhanced resiliency and security. The NetOps Manager will have the ability to request funds from and influence the IT budget significantly and will execute the selection and implementation of enhanced network systems. They will consult with other IT Managers and department staff regarding impact analysis, solutions selection, and needs assessment as well. Additional responsibilities include: Overseeing staff work assignments and assigning work to staff accordingly Progressing on-site workload migration to MS Azure and other cloud hosted solutions Defining and evolving networking modalities, implementing network systems, and enhancing enterprise security posture Monitoring network health and security status and reacting to and remediating cyber security threats Ensuring alignment and cohesion with IT Operations Working with other business units to meet desired outcomes The NetOps Manager should have at least four years of progressive expert level hands-on and architectural experience with both traditional and hosted/cloud-based computer networking systems. The ideal candidate will also have significant experience with many of the following: Microsoft Azure/O365 administration Software Defined Networking and Software Defined Wide Area Networking Cisco Enterprise networking products and Dell/EMC server and storage products VMware hypervisor and virtual desktop products Palo Alto Networks firewalls and next generation firewalls Data backup and retention solutions Enterprise node and cloud security systems, enterprise Security Incident Event Management systems, the OSI 7-layer model, and enterprise telecommunications services Routing, switching, data center design and administration, and physical plant infrastructure Communicating complex systems information to technical staff and managers, both verbally and in writing Working in a fast-paced, ever-changing environment with multiple distractions Making decisions that improves and enhances overall operations with a focus on sustainability About the Human Services Department (HSD) HSD fosters a positive work environment, where our commitment to providing opportunities for advancement is strengthened by a robust staff development program. We believe in the merits of work/life balance and enjoy the satisfaction of knowing that our work contributes to the betterment of our community. As the largest agency in Sonoma County government, our mission is to protect vulnerable children and adults, and to promote maximum independence and well-being for individuals and families. HSD is responsible for child and adult protective services, veteran services, and administration of state and federal programs, including CalFRESH, CalWORKs, Medi-Cal, and In-Home Supportive Services. The department is dedicated to providing high-quality, client-focused, cost-effective services and values the diversity, integrity, teamwork, leadership, and accountability of all staff in accomplishing the mission of the department. The Department works collaboratively at the federal, state, and local levels to find creative solutions to support the well-being of individuals, families, and the community. To meet that goal, the department has fostered strong relationships with other public and private sector partners, including other government agencies, community-based organizations, and business leaders. For more information regarding HSD's services please visit http://sonomacounty.ca.gov/Human-Services . What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing your contributions work to better our shared community. You can also look forward to flexible work arrangements and excellent benefits* including: Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $2,000 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Salary Resolution (SalRes) and our Employee Benefits Directory . The Human Services Department is currently recruiting to fill a Human Services Network Operations Manager position. This employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. The Civil Service title for this position is Department Information Systems Manager. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Any combination of experience and training which would provide the opportunity to acquire the knowledge and abilities listed. Normally this would include: Experience: Four years of progressively responsible experience planning, developing and administering multiple, complex, information technology systems and applications, including one year of supervisory or lead responsibility for defining, planning and implementing automated information systems; and Education: The equivalent to graduation from a four-year college with major coursework in business analysis, project management, management information systems, computer science, statistics, or closely related field License: Possession of a valid driver's license at the appropriate level including necessary special endorsements, as required by the State of California to perform the essential job functions of the position. Knowledge, Skills, and Abilities Considerable knowledge of: IT policy and planning concepts, methods, and practices; customer service protocols; capabilities and limitations of various computer systems, including mainframe and personal computer based systems, LANs and WANs; the principles of information systems analysis and design especially related to multi-platform and networked applications; information system security technologies; general principles of office automation; various operating systems and related software used in operating departments; current and emerging technology principles, principles and techniques of project management. Working knowledge of: principles of computer programming in languages required to support the applications and systems utilized in the operating department; principles of data retrieval and reporting; requirements and methods of procurement, contract negotiation and preparation; cost benefit analysis methods; principles and practices of personnel management, employee supervision, and training. Ability to: develop strategic information technology plans; plan, organize, prioritize and delegate work; respond to changing needs and balance competing priorities; develop cost estimates and manage project costs; apply goals and objectives in responding to user requests related to the support, maintenance, and/or upgrade of computer information systems; train and develop staff; establish staff performance standards and evaluate performance; analyze information, develop alternative solutions, project consequences and implement solutions; establish metrics and associated systems performance measurement tools; formulate and modify policies and procedures; remain knowledgeable on the current technologies available; prepare and present reports, proposals, and other information; establish and maintain effective working relationships with department staff, other information systems staff, other agencies, and vendors or contractors; understand, interpret, and apply rules, regulations, ordinances and legislation related to operations; communicate effectively orally and in writing. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the application, examination, and department selection processes. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be used in assessing minimum qualifications. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%). Each application and supplemental questionnaire will be thoroughly evaluated for satisfaction of minimum qualifications and relevance of educational coursework, training, experience, knowledge, and abilities that relate to this position. Candidates possessing the most appropriate job-related qualifications will be placed on an employment list and referred to the department for selection interviews. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Continuous recruitments may close without notice at any time that a sufficient number of qualified applications have been received. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: EP HR Tech: EV IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: MANAGEMENT* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation accrual and sick leave accruals; additional management leave annually; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choose from nine health plans (three HMOs, three deductible HMOs, and three HSA-qualifying plans) with a generousCounty contribution to the premium (the contribution amount varies by bargaining unit). For more information, please see the appropriate MOU. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Student Loan Debt Relief : County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: Continuous
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to Business, Marketing, Engineering, or Liberal Arts, plus (4) four years of experience in account management, sales, customer service, energy efficiency or renewable energy, corporate sustainability, project management, electrical design or facilities management, or another directly related area. Relevant experience may substitute for education, year for year, up to (4) four years. Licenses and Certifications Required: None. Physical Requirements: Must be able to bend, lift, walk, carry, or use a force equal to lifting up to ten (10) pounds frequently and greater than ten (10) pounds of force occasionally. Must be able to view a computer screen and possess the manual dexterity required to operate a personal computer on a frequent basis. Must be able to climb ladders and traverse construction job sites with up to one mile of walking over raw terrain. Must be able to endure frequent outdoor activity, sitting, standing, walking, squatting, bending. Must be able to endure occasional exposure to extreme heat, cold, inclement weather, noise, mechanical hazards, fume/odor/dust hazards, electrical hazards, kneeling, and crawling. Must be able to travel out of town for meetings or conferences, as necessary. Notes to Applicants The Business Account Manager will be responsible for serving a dedicated assigned group of commercial accounts. Their primary role is to provide direct, 1:1 relationship management with our predefined Mid-Market commercial customers. This role includes inbound, outbound and in-person outreach. The Business Account Manager holds responsibility in expanding service to our Mid-Market commercial customers and representing Commercial Customer Care organization within the community. They will provide assistance to a growing cohort of identified customers and serve as their trusted advisor for all things related to their Austin Energy relationship as well as outage preparation, program recommendation, business continuity and field service support. Working with Austin Energy provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. Please click HERE for more information. Employment Application: The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure to detail on the application all current and previous employment that you wish to be considered as part of your qualifications. The Employment Record should be complete with job titles, employment dates, job duties, functions, and responsibilities for each position held. Starting salary will be based on overall relevant experience from your application. Résumés will not be accepted and statements such as “see résumé” will not be accepted. You may use “N/A” for fields that are not applicable. Please note that Austin Energy may close the job posting at any time after 7 days from the date of the initial advertisement. Once the job posting has closed, applications cannot be changed. If you are selected as a top candidate: Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution. If you are identified as a top candidate and are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date. This position requires a criminal background investigation. Work Schedule: Work hours may include after hours, holidays, and weekends. Shifts may change according to departmental needs. Employee may be required to work additional hours outside of regular work schedule. Fair Labor Standards Act: This position is considered FLSA Exempt. Exempt employees are salaried and, except as provided, are not eligible for overtime compensation. Travel: If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Essential: This has been designated as an Essential Employee position. In the event of a City-designated emergency, Essential Employees provide services that impact the public health, safety, utility services, and welfare of members of the Austin community and other employees and ensure the continuity of essential operations. In such an emergency, Essential Employees may be called back in, may be required to modify their schedule, may be assigned to a City-designated work site, or may be retained on site to assist with operations and recovery. Pay Range $31.81 - $39.76 Hours Monday - Friday; 8:00 a.m. - 5:00 p.m. Work hours may include after hours, holidays, and weekends. Shifts may change according to departmental needs. Employee may be required to work additional hours outside of regular work schedule. Job Close Date 10/07/2024 Type of Posting External Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Technical Location 4815 Mueller Blvd (AE Headquarters) Preferred Qualifications Preferred Experience: Relationship Management experience within banking, telecom, or gas/electric/water utility environment. Skill in problem identification, resolution and mitigation efforts. Advanced business writing skills and ability to develop professional correspondence, presentations and reports Ability to travel to more than one work location Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Acts as the trusted energy advisor, single point of contact, and customer liaison for assigned customers, delivering excellent customer service. Builds and maintains excellent business relationships with multiple levels of contacts within assigned companies ranging from technical to the executive level. Informs customers of AE’s products and services, maintaining a thorough understanding of service configurations, rate structures, policies, reliability, energy conservation, demand response, green building, renewable energy, and distributed energy resources. Develops and implements communication plans and outreach strategies to meet customers’ needs and AE program and strategic goals. Serves as resource and facilitator with commercial customers, resolving customer service, or other issues as they arise. This includes scheduled and unscheduled outages. Participates in cross-functional teams to resolve customers’ issues. Makes recommendations to management for issue resolution. Leads internal cross-functional efforts and effectively communicates with assigned developers and commercial customers regarding AE’s new construction processes, timelines, and design criteria, as well as Green Building programs. Maintains customer account history in customer relationship management software. Follows all safety protocols and actively supports the safety of both customers and employees in the workplace and in the field. Responsibilities - Supervisor and/or Leadership Exercised: None Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of Microsoft Office and customer relationship management software. Knowledge of utility industry functions such as rates, reliability, and energy conservation. Skill in leadership and project management to lead employees or groups who are not direct reports. Skill in organization and time management. Skill in oral and written communication and presentation. Ability to explain and advise on technical products and services to businesses. Ability to identify potential participants and actively and successfully promote and enroll customers in programs, services or other utility offerings, and manage a designated territory or customer segment. Ability to accurately calculate a commercial customer’s complex energy bill using meter or billing data and recommend appropriate rate options. Ability to effectively communicate associated complex technical concepts to non-industry individuals. Ability to work various shifts, on-call, and call back hours, typically in support of outages or energy emergencies. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for this position include: Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to Business, Marketing, Engineering, or Liberal Arts, plus (4) four years of experience in account management, sales, customer service, energy efficiency or renewable energy, corporate sustainability, project management, electrical design or facilities management, or another directly related area. Relevant experience may substitute for education, year for year, up to (4) four years. Do you meet these minimum qualifications? Yes No * Please describe how you meet the minimum qualifications referenced above. Detail how you meet the educational requirements (if applicable), account for the years of related experience (if applicable), and explain any substitutions of experience for education, or vice-versa (if applicable). (Open Ended Question) * Describe your experience with inbound, outbound and/or in-person customer outreach with commercial customers. In which position(s) on your application did you gain this experience? (Open Ended Question) * Briefly describe your relationship/account management - level experience, managing multiple competing priorities within a busy account management organization or call center environment. (Open Ended Question) * Please describe your experience handling complex, cross-functional customer escalations. In which position(s) listed on your application did you gain this experience? (Open Ended Question) * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No * This position is classified as an “essential” position. The candidate must be able to work during emergencies or bad weather if they are scheduled to work and, in some cases, when they are not scheduled. Shifts may change according to departmental needs. Are you able to meet these schedule requirements? Yes No * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Check. Optional & Required Documents Required Documents Optional Documents
Sep 12, 2024
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to Business, Marketing, Engineering, or Liberal Arts, plus (4) four years of experience in account management, sales, customer service, energy efficiency or renewable energy, corporate sustainability, project management, electrical design or facilities management, or another directly related area. Relevant experience may substitute for education, year for year, up to (4) four years. Licenses and Certifications Required: None. Physical Requirements: Must be able to bend, lift, walk, carry, or use a force equal to lifting up to ten (10) pounds frequently and greater than ten (10) pounds of force occasionally. Must be able to view a computer screen and possess the manual dexterity required to operate a personal computer on a frequent basis. Must be able to climb ladders and traverse construction job sites with up to one mile of walking over raw terrain. Must be able to endure frequent outdoor activity, sitting, standing, walking, squatting, bending. Must be able to endure occasional exposure to extreme heat, cold, inclement weather, noise, mechanical hazards, fume/odor/dust hazards, electrical hazards, kneeling, and crawling. Must be able to travel out of town for meetings or conferences, as necessary. Notes to Applicants The Business Account Manager will be responsible for serving a dedicated assigned group of commercial accounts. Their primary role is to provide direct, 1:1 relationship management with our predefined Mid-Market commercial customers. This role includes inbound, outbound and in-person outreach. The Business Account Manager holds responsibility in expanding service to our Mid-Market commercial customers and representing Commercial Customer Care organization within the community. They will provide assistance to a growing cohort of identified customers and serve as their trusted advisor for all things related to their Austin Energy relationship as well as outage preparation, program recommendation, business continuity and field service support. Working with Austin Energy provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. Please click HERE for more information. Employment Application: The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure to detail on the application all current and previous employment that you wish to be considered as part of your qualifications. The Employment Record should be complete with job titles, employment dates, job duties, functions, and responsibilities for each position held. Starting salary will be based on overall relevant experience from your application. Résumés will not be accepted and statements such as “see résumé” will not be accepted. You may use “N/A” for fields that are not applicable. Please note that Austin Energy may close the job posting at any time after 7 days from the date of the initial advertisement. Once the job posting has closed, applications cannot be changed. If you are selected as a top candidate: Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution. If you are identified as a top candidate and are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date. This position requires a criminal background investigation. Work Schedule: Work hours may include after hours, holidays, and weekends. Shifts may change according to departmental needs. Employee may be required to work additional hours outside of regular work schedule. Fair Labor Standards Act: This position is considered FLSA Exempt. Exempt employees are salaried and, except as provided, are not eligible for overtime compensation. Travel: If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Essential: This has been designated as an Essential Employee position. In the event of a City-designated emergency, Essential Employees provide services that impact the public health, safety, utility services, and welfare of members of the Austin community and other employees and ensure the continuity of essential operations. In such an emergency, Essential Employees may be called back in, may be required to modify their schedule, may be assigned to a City-designated work site, or may be retained on site to assist with operations and recovery. Pay Range $31.81 - $39.76 Hours Monday - Friday; 8:00 a.m. - 5:00 p.m. Work hours may include after hours, holidays, and weekends. Shifts may change according to departmental needs. Employee may be required to work additional hours outside of regular work schedule. Job Close Date 10/07/2024 Type of Posting External Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Technical Location 4815 Mueller Blvd (AE Headquarters) Preferred Qualifications Preferred Experience: Relationship Management experience within banking, telecom, or gas/electric/water utility environment. Skill in problem identification, resolution and mitigation efforts. Advanced business writing skills and ability to develop professional correspondence, presentations and reports Ability to travel to more than one work location Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Acts as the trusted energy advisor, single point of contact, and customer liaison for assigned customers, delivering excellent customer service. Builds and maintains excellent business relationships with multiple levels of contacts within assigned companies ranging from technical to the executive level. Informs customers of AE’s products and services, maintaining a thorough understanding of service configurations, rate structures, policies, reliability, energy conservation, demand response, green building, renewable energy, and distributed energy resources. Develops and implements communication plans and outreach strategies to meet customers’ needs and AE program and strategic goals. Serves as resource and facilitator with commercial customers, resolving customer service, or other issues as they arise. This includes scheduled and unscheduled outages. Participates in cross-functional teams to resolve customers’ issues. Makes recommendations to management for issue resolution. Leads internal cross-functional efforts and effectively communicates with assigned developers and commercial customers regarding AE’s new construction processes, timelines, and design criteria, as well as Green Building programs. Maintains customer account history in customer relationship management software. Follows all safety protocols and actively supports the safety of both customers and employees in the workplace and in the field. Responsibilities - Supervisor and/or Leadership Exercised: None Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of Microsoft Office and customer relationship management software. Knowledge of utility industry functions such as rates, reliability, and energy conservation. Skill in leadership and project management to lead employees or groups who are not direct reports. Skill in organization and time management. Skill in oral and written communication and presentation. Ability to explain and advise on technical products and services to businesses. Ability to identify potential participants and actively and successfully promote and enroll customers in programs, services or other utility offerings, and manage a designated territory or customer segment. Ability to accurately calculate a commercial customer’s complex energy bill using meter or billing data and recommend appropriate rate options. Ability to effectively communicate associated complex technical concepts to non-industry individuals. Ability to work various shifts, on-call, and call back hours, typically in support of outages or energy emergencies. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for this position include: Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to Business, Marketing, Engineering, or Liberal Arts, plus (4) four years of experience in account management, sales, customer service, energy efficiency or renewable energy, corporate sustainability, project management, electrical design or facilities management, or another directly related area. Relevant experience may substitute for education, year for year, up to (4) four years. Do you meet these minimum qualifications? Yes No * Please describe how you meet the minimum qualifications referenced above. Detail how you meet the educational requirements (if applicable), account for the years of related experience (if applicable), and explain any substitutions of experience for education, or vice-versa (if applicable). (Open Ended Question) * Describe your experience with inbound, outbound and/or in-person customer outreach with commercial customers. In which position(s) on your application did you gain this experience? (Open Ended Question) * Briefly describe your relationship/account management - level experience, managing multiple competing priorities within a busy account management organization or call center environment. (Open Ended Question) * Please describe your experience handling complex, cross-functional customer escalations. In which position(s) listed on your application did you gain this experience? (Open Ended Question) * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No * This position is classified as an “essential” position. The candidate must be able to work during emergencies or bad weather if they are scheduled to work and, in some cases, when they are not scheduled. Shifts may change according to departmental needs. Are you able to meet these schedule requirements? Yes No * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Check. Optional & Required Documents Required Documents Optional Documents
Cal State University (CSU) LA
5151 State University Drive, Los Angeles, CA 90032, USA
Job No: 537106; 04/02/2024 UT Business/Advertising Manager Administrative Analyst/Specialist - Non-Exempt University Times Salary Range : $3,694 - $7,131/Monthly (Budgeted Hiring Salary Range: $3,694 - $4,336/Monthly) Work Schedule : Full-Time, Monday - Friday, 8:00 a.m. to 5:00 p.m.; temporary appointment, expires on or before one-year from date of hire; may be extended, may become permanent; non-exempt classification. Essential Functions : Under the general supervision of the Chair of Television, Film, and Media Studies, the UT Business Manager is responsible for planning, developing, organizing, reviewing, and managing the operations of the university's student newspaper, the University Times. The incumbent oversees the operation of the University Times business functions, advertising, circulation, production on print and digital platforms, including csulauniversitytimes.com, and ensures that all operates in a smooth and profitable manner. The incumbent in the position will assist with hiring, training, and provide work direction to student business and advertising sales staff; ensure vendors such as the printing press are paid and made aware of print schedules and changes; process all student assistants who have been approved by the faculty advisor and editor-in-chief for hiring and train them in proper payroll procedures; create press passes for student media journalists; develop and implement accurate and achievable budgets and bid specifications and. reviews, manage and implement accounting and advertising procedures and policies; invoice advertisers and others; help faculty advisor with contest submissions; act as liaison to the campus community, ensuring cohesive communication with students, faculty and staff; participate in state and regional professional media organizations to promote and improve the operations of the University Times and to network within the professional community to create greater awareness of the University Times; establish advertising rates, policies and procedures based on research of past procedures, comparable universities, and published legal advertising standards and create, review and approve advertising contracts/agreements, including verifying information. such as correct rates, sizes, run dates, calculations, complete and correct information for billing. The manager will also train graphic designers on newspaper and advertisement layout and design best practices. They will ensure the newspaper is distributed the day of arrival in all boxes on campus and oversee live student media events. Required Qualifications & Experience : Bachelor’s degree in business, journalism, or a communications-related field from an accredited higher education institution or equivalent training with an extensive newspaper business background. Minimum three years management experience in the newspaper and digital news industry. Must have knowledge of business, advertising, and production software as well as of circulation procedures of a daily or weekly newspaper across digital platforms. The incumbent must have a demonstrated interest and/or ability in working in a multicultural/multiethnic environment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who may apply for the position. California State University, Los Angeles, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Desired Qualifications : Experience with management of student media at the college or university level. Experience working in a multi cultural environment and the ability to attend and represent the University Times at conferences and journalism industry events. In addition, multilingual skills, and the ability to fundraise are highly desired. Closing Date : Review of applications will begin on 4/16/2024 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A COMPLETED ON-LINE CAL STATE LA EMPLOYMENT APPLICATION IS REQUIRED. RESUMES WILL NOT BE ACCEPTED IN LIEU OF A COMPLETED APPLICATION. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment. In addition to meeting fully its obligations under federal and state law, California State University, Los Angeles is committed to creating a community in which a diverse population can live and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual. To that end, all qualified individuals will receive equal consideration without regard to economic status, race, ethnicity, color, religion, disability, national origin or cultural background, political views, sex or sexual orientation, gender, or other personal characteristics or beliefs. Candidates must demonstrate ability and/or interest in working in a multicultural/multiethnic environment. Certain positions require fingerprinting. The University actively encourages qualified minorities, women and persons with a disability to apply. Upon request, reasonable accommodation will be provided to individuals with protected disabilities to (a) complete the employment process and (b) perform essential job functions when this does not cause an undue hardship. We are an Equal Opportunity/Title IX Employer. To obtain employment information for the impaired call: TDD Line (323) 343-3670 24-hour Dial-A-Job Line (323) 343-3678 Advertised: Apr 02 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Jul 14, 2024
Job No: 537106; 04/02/2024 UT Business/Advertising Manager Administrative Analyst/Specialist - Non-Exempt University Times Salary Range : $3,694 - $7,131/Monthly (Budgeted Hiring Salary Range: $3,694 - $4,336/Monthly) Work Schedule : Full-Time, Monday - Friday, 8:00 a.m. to 5:00 p.m.; temporary appointment, expires on or before one-year from date of hire; may be extended, may become permanent; non-exempt classification. Essential Functions : Under the general supervision of the Chair of Television, Film, and Media Studies, the UT Business Manager is responsible for planning, developing, organizing, reviewing, and managing the operations of the university's student newspaper, the University Times. The incumbent oversees the operation of the University Times business functions, advertising, circulation, production on print and digital platforms, including csulauniversitytimes.com, and ensures that all operates in a smooth and profitable manner. The incumbent in the position will assist with hiring, training, and provide work direction to student business and advertising sales staff; ensure vendors such as the printing press are paid and made aware of print schedules and changes; process all student assistants who have been approved by the faculty advisor and editor-in-chief for hiring and train them in proper payroll procedures; create press passes for student media journalists; develop and implement accurate and achievable budgets and bid specifications and. reviews, manage and implement accounting and advertising procedures and policies; invoice advertisers and others; help faculty advisor with contest submissions; act as liaison to the campus community, ensuring cohesive communication with students, faculty and staff; participate in state and regional professional media organizations to promote and improve the operations of the University Times and to network within the professional community to create greater awareness of the University Times; establish advertising rates, policies and procedures based on research of past procedures, comparable universities, and published legal advertising standards and create, review and approve advertising contracts/agreements, including verifying information. such as correct rates, sizes, run dates, calculations, complete and correct information for billing. The manager will also train graphic designers on newspaper and advertisement layout and design best practices. They will ensure the newspaper is distributed the day of arrival in all boxes on campus and oversee live student media events. Required Qualifications & Experience : Bachelor’s degree in business, journalism, or a communications-related field from an accredited higher education institution or equivalent training with an extensive newspaper business background. Minimum three years management experience in the newspaper and digital news industry. Must have knowledge of business, advertising, and production software as well as of circulation procedures of a daily or weekly newspaper across digital platforms. The incumbent must have a demonstrated interest and/or ability in working in a multicultural/multiethnic environment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who may apply for the position. California State University, Los Angeles, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Desired Qualifications : Experience with management of student media at the college or university level. Experience working in a multi cultural environment and the ability to attend and represent the University Times at conferences and journalism industry events. In addition, multilingual skills, and the ability to fundraise are highly desired. Closing Date : Review of applications will begin on 4/16/2024 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A COMPLETED ON-LINE CAL STATE LA EMPLOYMENT APPLICATION IS REQUIRED. RESUMES WILL NOT BE ACCEPTED IN LIEU OF A COMPLETED APPLICATION. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment. In addition to meeting fully its obligations under federal and state law, California State University, Los Angeles is committed to creating a community in which a diverse population can live and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual. To that end, all qualified individuals will receive equal consideration without regard to economic status, race, ethnicity, color, religion, disability, national origin or cultural background, political views, sex or sexual orientation, gender, or other personal characteristics or beliefs. Candidates must demonstrate ability and/or interest in working in a multicultural/multiethnic environment. Certain positions require fingerprinting. The University actively encourages qualified minorities, women and persons with a disability to apply. Upon request, reasonable accommodation will be provided to individuals with protected disabilities to (a) complete the employment process and (b) perform essential job functions when this does not cause an undue hardship. We are an Equal Opportunity/Title IX Employer. To obtain employment information for the impaired call: TDD Line (323) 343-3670 24-hour Dial-A-Job Line (323) 343-3678 Advertised: Apr 02 2024 Pacific Daylight Time Applications close: Closing Date/Time:
CITY OF ATLANTA, GA
Atlanta, Georgia, United States
Parks & Recreation Parks District Maintenance Operations Manager Posting Expires: Open Until Filled Salary: Commensurate with experience General Description and Classification Standards Manages, directs, and coordinates operations of the Parks District Maintenance division. Duties may include, but are not limited to: planning, supervising, managing, overseeing and evaluating the maintenance operations of the parks or assigned area. Supervision Received Direction received is very general and focuses on end results and is typically collaborative in nature. Position plans own work and project schedules and sequences. Essential Duties & Responsibilities These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned. Manages and analyzes operational needs; reviews, evaluates and generates reports pertaining to staffing requirements, equipment availability, productivity and measured service levels that impact work measures and standards; evaluates future equipment requirements to include the development of vehicle specifications; evaluates current and future site requirements; ensures that parks are safe and maintained on schedule. Manages staff; effectively recommends personnel actions related to selection, training, disciplinary procedures, performance, leave of absence, grievances, work schedules and assignments and administers personnel and related procedures. Explains and interprets regulation and procedures coordinates and directs work schedules and systems. Manages documentation; compose and prepare routine correspondence, letters, memoranda's, statistical reports and other documents, review drafts for completeness and accuracy; ensures documents are maintained and filed systematically. Make sure that districts have the required equipment, supplies and tools in order to perform assigned duties. Assists in the development of the budget; forecasts projects, formulates staffing and equipment needs, monitors expenditures to ensure budgetary compliance, and compiles and analyzes data. Communicate with citizens, other departments, vendors, employees, with departmental and parks issues. Decision Making Recommends policy or strategy changes; modifies organization to achieve objectives. Leadership Provided Has managerial authority over a group of professional employees and/or a group of professional, technical, or administrative employees with multiple intermediate supervisors and/or team leaders. Knowledge, Skills & Abilities This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully. It is not an exhaustive list. Knowledge of: principles and practices of supervisory methods, including employee selection, termination, training, conducting performance appraisals, and other functions of a supervisor. Skill in: use of computer and standard business software packages; in route design and analysis, cost and budget analysis and vehicle design; in information gathering and dispersal, evaluating, documenting, calculations, formulating and storage of data. Ability to: plan schedules, provide leadership and assign the work of subordinates through verbal and written instruction or demonstration in order to make the most effective and efficient use of staff; to determine training needs, provide orientation and training to subordinate staff; to interpret and apply pertinent local, state and federal laws, codes and regulations. Minimum Qualifications Education and Experience Bachelors degree in an appropriate discipline (Equivalent professional experience may be considered for substitution for the required degree on an exception basis). 5 years' of related experience to include 2 years' of supervisory experience. Preferred Education & Experience Bachelors degree in an appropriate discipline and 8 years' of related experience to include 2 years' of supervisory experience. Licensures and Certifications None required. Essential Capabilities and Work Environment Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with job. DPR2024
Sep 13, 2024
Full Time
Parks & Recreation Parks District Maintenance Operations Manager Posting Expires: Open Until Filled Salary: Commensurate with experience General Description and Classification Standards Manages, directs, and coordinates operations of the Parks District Maintenance division. Duties may include, but are not limited to: planning, supervising, managing, overseeing and evaluating the maintenance operations of the parks or assigned area. Supervision Received Direction received is very general and focuses on end results and is typically collaborative in nature. Position plans own work and project schedules and sequences. Essential Duties & Responsibilities These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned. Manages and analyzes operational needs; reviews, evaluates and generates reports pertaining to staffing requirements, equipment availability, productivity and measured service levels that impact work measures and standards; evaluates future equipment requirements to include the development of vehicle specifications; evaluates current and future site requirements; ensures that parks are safe and maintained on schedule. Manages staff; effectively recommends personnel actions related to selection, training, disciplinary procedures, performance, leave of absence, grievances, work schedules and assignments and administers personnel and related procedures. Explains and interprets regulation and procedures coordinates and directs work schedules and systems. Manages documentation; compose and prepare routine correspondence, letters, memoranda's, statistical reports and other documents, review drafts for completeness and accuracy; ensures documents are maintained and filed systematically. Make sure that districts have the required equipment, supplies and tools in order to perform assigned duties. Assists in the development of the budget; forecasts projects, formulates staffing and equipment needs, monitors expenditures to ensure budgetary compliance, and compiles and analyzes data. Communicate with citizens, other departments, vendors, employees, with departmental and parks issues. Decision Making Recommends policy or strategy changes; modifies organization to achieve objectives. Leadership Provided Has managerial authority over a group of professional employees and/or a group of professional, technical, or administrative employees with multiple intermediate supervisors and/or team leaders. Knowledge, Skills & Abilities This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully. It is not an exhaustive list. Knowledge of: principles and practices of supervisory methods, including employee selection, termination, training, conducting performance appraisals, and other functions of a supervisor. Skill in: use of computer and standard business software packages; in route design and analysis, cost and budget analysis and vehicle design; in information gathering and dispersal, evaluating, documenting, calculations, formulating and storage of data. Ability to: plan schedules, provide leadership and assign the work of subordinates through verbal and written instruction or demonstration in order to make the most effective and efficient use of staff; to determine training needs, provide orientation and training to subordinate staff; to interpret and apply pertinent local, state and federal laws, codes and regulations. Minimum Qualifications Education and Experience Bachelors degree in an appropriate discipline (Equivalent professional experience may be considered for substitution for the required degree on an exception basis). 5 years' of related experience to include 2 years' of supervisory experience. Preferred Education & Experience Bachelors degree in an appropriate discipline and 8 years' of related experience to include 2 years' of supervisory experience. Licensures and Certifications None required. Essential Capabilities and Work Environment Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with job. DPR2024
City of Fremont, CA
Fremont, California, United States
Description The City of Fremont's Finance Department is recruiting for: Budget and Treasury Division Manager (Finance Operations Manager) VIEW OUR RECRUITMENT BROCHURE The Department The Finance Department is responsible for providing quantitative financial information, policy analyses, and recommendations that help the City Council and all City departments make decisions about how to best allocate the resources available to the City. First Review of Applications The first review of applications is October 7, 2024 at 12:00 p.m. PST. This recruitment may close without notice after this date so interested applicants are encouraged to apply immediately. A resume, cover letter, and supplemental questionnaire (part of the online application) must be submitted with the completed City application. To be considered for this outstanding employment opportunity, please complete an application online by clicking "Apply" just above this box. Selection Process The process may include individual and/or panel interviews, professional reference checks, fingerprint check for criminal history and other related components. Only those candidates who have the best combination of qualifications in relation to the requirements and duties of the position will continue in the selection process. Meeting the minimum qualifications does not guarantee an invitation to participate in the process. Reasonable Accommodation Human Resources will make reasonable efforts in the examination process to accommodate persons with disabilities. Please advise Human Resources of any special needs a minimum of 5 days in advance of the selection process by calling (510) 494-4660 or emailing humanresources@fremont.gov . Contact Us For additional information, please contact Human Resources Department at: humanresources@fremont.gov . The information contained herein is subject to change and does not constitute either an expressed or implied contract. _______________________________________________________________________________ Finance Operations Manager Class Specification Under the general direction of the Finance Director/Treasurer, plans, organizes and directs one or more sections of the Finance Department, which includes the functions of accounting, accounts payable/purchasing, budget, revenue, and treasury. The Finance Operations Manager serves as a member of the department's management team. Class Characteristics This is a management classification in the Finance Department responsible for managing the operations of one or more sections of the Finance Department, which includes the functions of accounting, accounts payable/purchasing, budget, revenue, and treasury. Incumbents must have the ability and flexibility to apply their skills to effectively manage all functions and to be assigned to manage any section from time to time. This classification is distinguished from the department head in that the latter is responsible for planning, organizing and directing all financial services for the City. The Finance Operations Manager exercises direct supervision over professional, technical and/or support staff and may act as Finance Director in the latter's absence. Essential Functions Duties common to all functions: • Develops and implements operational performance measurement tools and standards in partnership with City departments. • Assists in development of the departmental budget, goals and objectives. • Represents the Finance Department on city wide special project teams. • Directs and/or participates in special projects. • Ensures compliance with legislative, regulatory and judicial mandates, regulations and professional standards. • Prepares, issues, and recommends contracts for financial services. • Researches and directs development, implementation and enhancement of automated financial information systems. • Selects, trains and develops staff. • Assists with proposal costing during labor negotiations. Accounting: • Directs the preparation of interim and annual financial reports in accordance with generally accepted accounting principles and standards. • Manages both internal and external audits by coordinating the preparation of schedules, information and general access to records. • Oversees the development, implementation and revision of accounting systems, procedures and financial controls within the Finance Department and other departments throughout the City. • Serves as the technical resource in accounting, auditing and automated financial reporting systems to both Finance and other City departments. • Interacts with internal and external audit staff in reviews of accounting systems and controls. • Directs the maintenance of financial transaction records, and verification of bank statements. Accounts Payable/Purchasing: • Manages several major transaction systems within the Finance Department including Accounts Payable and Purchasing. • Provides city wide management and oversight of the purchasing and procurement functions and systems. • Ensures disbursement of City funds is properly accounted for and in accordance with budgetary authorities and legal requirements. Budget: • Plans, organizes and administers the general fund, capital improvement and cost center budgets’ preparation process, including the creation, preparation, modification, maintenance and analysis of the City's five-year operating budget forecast. • Provides leadership and technical assistance to the budget team including the City Manager's Office, Finance and Human Resources Departments. • Presents budget information to the City Manager, Executive Management team, City Council, Public and all City departments. • Directs compilation of data based on statistical studies and analyses of past and current years to justify fund requests. • Ensures the interests of the City Council, City Manager and the Finance Department are met during the budget process. • Ensures integration of the budget and the strategic plan. • Develops budget policies and procedures. • Trains departments on current budget preparation procedures. • Reviews and revises the budget documents including the budget manual and published budget document. • Prepares analysis of budget variances and forecast expenditures for departments and the City. • Facilitates the development and implementation of enhanced and innovative budgeting techniques. Revenue: • Oversees central cashiering and the collection of business taxes, locally assessed taxes and charges. • Researches revenue trends and recommends revenue enhancing strategies. • Directs the transportation and delivery of City monies. • Oversees administration of revenue-related ordinances, including the business tax ordinance and the transient occupancy tax ordinance. Treasury: • Oversees and monitors investment of City funds. • Directs the maintenance of financial transaction records, verification of bank statements, and the transportation and delivery of City monies. • Directs the preparation of the monthly Treasurer’s report. • Develops and implements complex financial models for analysis and presentation of financial information. • Ensures compliance with bond documents and covenants for all City- and Agency-issued debt. • Manages the preparation of documents needed to issue long-term debt. Marginal Functions • Performs other duties as assigned. Minimum Qualifications Knowledge, Skills and Abilities Knowledge of: Principles and practices of generally accepted accounting principles and practices applicable to local government agencies; manual and automated financial accounting and information systems; accepted accounting procedures and practices in cash handling; internal financial control processes; the principles and practices of public administration relating to finance, budgeting, accounting and financial services in the public sector; budget preparation and administration; principles and practices of capital budgeting and the relationship between operating and capital budgets; state of the art budgeting techniques and issues; principles and practices of policy development and implementation; performance-based budgeting; revenue forecasting; financial controls systems and methodology; laws, rules and regulations that apply to local government fiscal operations; sources of revenue and expenditures typical of local government; manual and automated financial information systems; principles and practices of management, training and performance evaluation; group dynamics; principles and practices of leadership, motivation, team building and conflict resolution; principles and practices of organizational analysis. Skill in: Planning, coordinating, prioritizing, training, directing and evaluating the work of others; preparing and reviewing detailed and complex financial and accounting reports; leading and motivating assigned staff; interpreting, preparing and presenting City, Department and Division proposals, policies, procedures and reports in a clear and concise manner to coworkers, the Director and other City management staff; using an automated financial information system; preparing budgets and budget related reports; analyzing and monitoring financial data; monitoring and evaluating information services systems used within the Finance department. Ability to: Use modern office equipment and technology including automated financial systems; develop and explain financial analyses; maintain accurate records; develop and implement operational policies and procedures; analyze problems, identify alternative solutions, project consequences of proposed actions and implement recommendations in support of goals; understand, interpret, apply and explain laws, regulations, policies and professional practices governing the City's financial practices and procedures; interpret political and administrative direction and incorporate into operational policy and procedures; research regulations, procedures and technical reference materials; develop and explain summaries of financial analyses; plan, organize and prioritize work assignments; recognize and respect limits of authority and responsibility; make formal and informal presentations; supervise, train and evaluate personnel; gain cooperation through discussion and persuasion; communicate clearly and concisely, both orally and in writing; establish and maintain effective working relationships City wide. Incumbents must possess the physical and mental capacity to work under the conditions described in this document and to perform the duties required by their assigned position. Education/Experience Any combination of education and/or experience that has provided the knowledge and skills necessary to satisfactory job performance would be qualifying. A typical way to obtain the required knowledge and skills would be: Possession of a Bachelor’s Degree in Accounting, Economics, Finance, Public or Business Administration and five (5) years progressively responsible experience, including one year of supervisory experience, with public agency financial and/or budgetary systems. A Master's Degree or CPA may be substituted for one year of experience. Possession of a Master’s degree or CPA is highly desirable. Licenses/Certificates/Special Requirements This classification requires the ability to travel independently within and outside of City limits. Possession of a valid California Class C driver’s license is required. Failure to maintain this license will result in discipline up to and including termination. Physical and Environmental Demands Rare = 66% Sitting: Constant Walking: Occasional Standing: Rare Bending (neck): Occasional Bending (waist): Rare Squatting: Rare Climbing: Never Kneeling: Never Crawling: Never Jumping: Never Balancing: Never Twisting (neck): Rare Twisting (waist): Rare Grasp - light (dominant hand): Rare Grasp - light (non-dominant): Rare Grasp - firm (dominant hand): Rare Grasp - firm (non-dominant): Rare Fine manipulation (dominant): Frequent Fine manipulation (non-dominant): Frequent Reach - at/below shoulder: Rare Reach - above shoulder level: Never Push/pull: Up to 10 lbs. Rare 11 to 25 lbs. Rare 26 to 50 lbs. Never 51 to 75 lbs. Never 76 to 100 lbs. Never Over 100 lbs. Never Lifting: Up to 10 lbs. Rare 11 to 25 lbs. Rare 26 to 50 lbs. Never 51 to 75 lbs. Never 76 to 100 lbs. Never Over 100 lbs. Never Carrying: Up to 10 lbs. Rare 11 to 25 lbs. Rare 26 to 50 lbs. Never 51 to 75 lbs. Never 76 to 100 lbs. Never Over 100 lbs. Never Coordination: Eye-hand: Required Eye-hand-foot: Required Driving: Required (CA Driver’s License) Vision: Acuity, near: Required Acuity, far: Not required Depth perception: Required Accommodation: Required Color vision: Required Field of vision: Not required Talking: Face-to-face contact: Required Verbal contact w/others: Required Public: Required Hearing: Normal conversation: Required Telephone communication: Required Earplugs required: Not required Work environment: Works indoors; uses computer monitor; works around others; works alone; works with others. Class Code: 2536 FLSA: Exempt EEOC Code: 2 Barg. Unit: UME Probation: 12 months Rev.: 1/11 The City of Fremont offers a comprehensive benefit package including general and holiday leave as well as medical, dental, vision, life, and long/short-term disability insurance. To view a summary of the benefits the City offers, please visit: City of Fremont Benefits Summary
Sep 17, 2024
Full Time
Description The City of Fremont's Finance Department is recruiting for: Budget and Treasury Division Manager (Finance Operations Manager) VIEW OUR RECRUITMENT BROCHURE The Department The Finance Department is responsible for providing quantitative financial information, policy analyses, and recommendations that help the City Council and all City departments make decisions about how to best allocate the resources available to the City. First Review of Applications The first review of applications is October 7, 2024 at 12:00 p.m. PST. This recruitment may close without notice after this date so interested applicants are encouraged to apply immediately. A resume, cover letter, and supplemental questionnaire (part of the online application) must be submitted with the completed City application. To be considered for this outstanding employment opportunity, please complete an application online by clicking "Apply" just above this box. Selection Process The process may include individual and/or panel interviews, professional reference checks, fingerprint check for criminal history and other related components. Only those candidates who have the best combination of qualifications in relation to the requirements and duties of the position will continue in the selection process. Meeting the minimum qualifications does not guarantee an invitation to participate in the process. Reasonable Accommodation Human Resources will make reasonable efforts in the examination process to accommodate persons with disabilities. Please advise Human Resources of any special needs a minimum of 5 days in advance of the selection process by calling (510) 494-4660 or emailing humanresources@fremont.gov . Contact Us For additional information, please contact Human Resources Department at: humanresources@fremont.gov . The information contained herein is subject to change and does not constitute either an expressed or implied contract. _______________________________________________________________________________ Finance Operations Manager Class Specification Under the general direction of the Finance Director/Treasurer, plans, organizes and directs one or more sections of the Finance Department, which includes the functions of accounting, accounts payable/purchasing, budget, revenue, and treasury. The Finance Operations Manager serves as a member of the department's management team. Class Characteristics This is a management classification in the Finance Department responsible for managing the operations of one or more sections of the Finance Department, which includes the functions of accounting, accounts payable/purchasing, budget, revenue, and treasury. Incumbents must have the ability and flexibility to apply their skills to effectively manage all functions and to be assigned to manage any section from time to time. This classification is distinguished from the department head in that the latter is responsible for planning, organizing and directing all financial services for the City. The Finance Operations Manager exercises direct supervision over professional, technical and/or support staff and may act as Finance Director in the latter's absence. Essential Functions Duties common to all functions: • Develops and implements operational performance measurement tools and standards in partnership with City departments. • Assists in development of the departmental budget, goals and objectives. • Represents the Finance Department on city wide special project teams. • Directs and/or participates in special projects. • Ensures compliance with legislative, regulatory and judicial mandates, regulations and professional standards. • Prepares, issues, and recommends contracts for financial services. • Researches and directs development, implementation and enhancement of automated financial information systems. • Selects, trains and develops staff. • Assists with proposal costing during labor negotiations. Accounting: • Directs the preparation of interim and annual financial reports in accordance with generally accepted accounting principles and standards. • Manages both internal and external audits by coordinating the preparation of schedules, information and general access to records. • Oversees the development, implementation and revision of accounting systems, procedures and financial controls within the Finance Department and other departments throughout the City. • Serves as the technical resource in accounting, auditing and automated financial reporting systems to both Finance and other City departments. • Interacts with internal and external audit staff in reviews of accounting systems and controls. • Directs the maintenance of financial transaction records, and verification of bank statements. Accounts Payable/Purchasing: • Manages several major transaction systems within the Finance Department including Accounts Payable and Purchasing. • Provides city wide management and oversight of the purchasing and procurement functions and systems. • Ensures disbursement of City funds is properly accounted for and in accordance with budgetary authorities and legal requirements. Budget: • Plans, organizes and administers the general fund, capital improvement and cost center budgets’ preparation process, including the creation, preparation, modification, maintenance and analysis of the City's five-year operating budget forecast. • Provides leadership and technical assistance to the budget team including the City Manager's Office, Finance and Human Resources Departments. • Presents budget information to the City Manager, Executive Management team, City Council, Public and all City departments. • Directs compilation of data based on statistical studies and analyses of past and current years to justify fund requests. • Ensures the interests of the City Council, City Manager and the Finance Department are met during the budget process. • Ensures integration of the budget and the strategic plan. • Develops budget policies and procedures. • Trains departments on current budget preparation procedures. • Reviews and revises the budget documents including the budget manual and published budget document. • Prepares analysis of budget variances and forecast expenditures for departments and the City. • Facilitates the development and implementation of enhanced and innovative budgeting techniques. Revenue: • Oversees central cashiering and the collection of business taxes, locally assessed taxes and charges. • Researches revenue trends and recommends revenue enhancing strategies. • Directs the transportation and delivery of City monies. • Oversees administration of revenue-related ordinances, including the business tax ordinance and the transient occupancy tax ordinance. Treasury: • Oversees and monitors investment of City funds. • Directs the maintenance of financial transaction records, verification of bank statements, and the transportation and delivery of City monies. • Directs the preparation of the monthly Treasurer’s report. • Develops and implements complex financial models for analysis and presentation of financial information. • Ensures compliance with bond documents and covenants for all City- and Agency-issued debt. • Manages the preparation of documents needed to issue long-term debt. Marginal Functions • Performs other duties as assigned. Minimum Qualifications Knowledge, Skills and Abilities Knowledge of: Principles and practices of generally accepted accounting principles and practices applicable to local government agencies; manual and automated financial accounting and information systems; accepted accounting procedures and practices in cash handling; internal financial control processes; the principles and practices of public administration relating to finance, budgeting, accounting and financial services in the public sector; budget preparation and administration; principles and practices of capital budgeting and the relationship between operating and capital budgets; state of the art budgeting techniques and issues; principles and practices of policy development and implementation; performance-based budgeting; revenue forecasting; financial controls systems and methodology; laws, rules and regulations that apply to local government fiscal operations; sources of revenue and expenditures typical of local government; manual and automated financial information systems; principles and practices of management, training and performance evaluation; group dynamics; principles and practices of leadership, motivation, team building and conflict resolution; principles and practices of organizational analysis. Skill in: Planning, coordinating, prioritizing, training, directing and evaluating the work of others; preparing and reviewing detailed and complex financial and accounting reports; leading and motivating assigned staff; interpreting, preparing and presenting City, Department and Division proposals, policies, procedures and reports in a clear and concise manner to coworkers, the Director and other City management staff; using an automated financial information system; preparing budgets and budget related reports; analyzing and monitoring financial data; monitoring and evaluating information services systems used within the Finance department. Ability to: Use modern office equipment and technology including automated financial systems; develop and explain financial analyses; maintain accurate records; develop and implement operational policies and procedures; analyze problems, identify alternative solutions, project consequences of proposed actions and implement recommendations in support of goals; understand, interpret, apply and explain laws, regulations, policies and professional practices governing the City's financial practices and procedures; interpret political and administrative direction and incorporate into operational policy and procedures; research regulations, procedures and technical reference materials; develop and explain summaries of financial analyses; plan, organize and prioritize work assignments; recognize and respect limits of authority and responsibility; make formal and informal presentations; supervise, train and evaluate personnel; gain cooperation through discussion and persuasion; communicate clearly and concisely, both orally and in writing; establish and maintain effective working relationships City wide. Incumbents must possess the physical and mental capacity to work under the conditions described in this document and to perform the duties required by their assigned position. Education/Experience Any combination of education and/or experience that has provided the knowledge and skills necessary to satisfactory job performance would be qualifying. A typical way to obtain the required knowledge and skills would be: Possession of a Bachelor’s Degree in Accounting, Economics, Finance, Public or Business Administration and five (5) years progressively responsible experience, including one year of supervisory experience, with public agency financial and/or budgetary systems. A Master's Degree or CPA may be substituted for one year of experience. Possession of a Master’s degree or CPA is highly desirable. Licenses/Certificates/Special Requirements This classification requires the ability to travel independently within and outside of City limits. Possession of a valid California Class C driver’s license is required. Failure to maintain this license will result in discipline up to and including termination. Physical and Environmental Demands Rare = 66% Sitting: Constant Walking: Occasional Standing: Rare Bending (neck): Occasional Bending (waist): Rare Squatting: Rare Climbing: Never Kneeling: Never Crawling: Never Jumping: Never Balancing: Never Twisting (neck): Rare Twisting (waist): Rare Grasp - light (dominant hand): Rare Grasp - light (non-dominant): Rare Grasp - firm (dominant hand): Rare Grasp - firm (non-dominant): Rare Fine manipulation (dominant): Frequent Fine manipulation (non-dominant): Frequent Reach - at/below shoulder: Rare Reach - above shoulder level: Never Push/pull: Up to 10 lbs. Rare 11 to 25 lbs. Rare 26 to 50 lbs. Never 51 to 75 lbs. Never 76 to 100 lbs. Never Over 100 lbs. Never Lifting: Up to 10 lbs. Rare 11 to 25 lbs. Rare 26 to 50 lbs. Never 51 to 75 lbs. Never 76 to 100 lbs. Never Over 100 lbs. Never Carrying: Up to 10 lbs. Rare 11 to 25 lbs. Rare 26 to 50 lbs. Never 51 to 75 lbs. Never 76 to 100 lbs. Never Over 100 lbs. Never Coordination: Eye-hand: Required Eye-hand-foot: Required Driving: Required (CA Driver’s License) Vision: Acuity, near: Required Acuity, far: Not required Depth perception: Required Accommodation: Required Color vision: Required Field of vision: Not required Talking: Face-to-face contact: Required Verbal contact w/others: Required Public: Required Hearing: Normal conversation: Required Telephone communication: Required Earplugs required: Not required Work environment: Works indoors; uses computer monitor; works around others; works alone; works with others. Class Code: 2536 FLSA: Exempt EEOC Code: 2 Barg. Unit: UME Probation: 12 months Rev.: 1/11 The City of Fremont offers a comprehensive benefit package including general and holiday leave as well as medical, dental, vision, life, and long/short-term disability insurance. To view a summary of the benefits the City offers, please visit: City of Fremont Benefits Summary
Innovative and Growing NC City Seeks Downtown and Business Development Manager
With one of the largest downtown footprints in North Carolina, the City of Wilson, NC , is primed for significant downtown and business development. The department director has overseen the downtown and business development responsibilities, but growth dictates the creation of a new role to focus on strategic alignment with goals. The new position of Downtown and Business Development Manager (Manager) will focus on creatively and strategically leading the community through a season of growth and opportunity.
As a result of restructuring within the city’s Planning and Community Revitalization department, this new position will enhance the groundwork laid by the department’s Planning and Community Revitalization Director and work collaboratively to execute strategic initiatives for Historic Downtown Wilson and key commercial corridors and historic business districts. This position supervises the downtown development and business development divisions in support of the department. The Manager will also serve as the downtown manager of a NC Main Street community and help support the Wilson Downtown Development Corporation and Wilson Downtown Properties nonprofit organizations, which are critical partners in the downtown revitalization effort.
About the Organization, Department, and Position:
The City of Wilson, which operates under a Council/Manager form of Government, is led by a Mayor and seven council members. The City Manager is the city’s chief executive officer and manages the day-to-day operations of 15 departments and over 700 employees.
The city’s recently completed Wilson Growing Together: The 2043 Comprehensive Plan guides future development and growth within Wilson and addresses many key issues, including growing intentionally, connecting people and places, fostering vibrant neighborhoods, promoting economic prosperity, conserving green places, creating active and thriving communities, plan implementation, and community engagement. The city’s FY 24-25 proposed budget is $271.8MM. Property taxes are budgeted at a rate of $.052 per $100 valuation, and the downtown Municipal Service Districts 1 and 2 are budgeted at a rate of $0.018 per $100 valuation.
Most notably, the Wilson City Council approved an estimated $280 million development project to be completed in Historic Downtown Wilson in Spring 2026. This project will feature a new downtown sports entertainment complex, which will house the Carolina Mudcats Minor League baseball team, to be renamed before their relocation to Wilson. A 100-room hotel, multi-family housing, and commercial development are also part of the plans for this significant development adjacent to the city's most renowned, award-winning, and unique destination, the Vollis Simpson Whirligig Park. More information about the City can be found here .
Reporting to the Planning and Community Revitalization Director, the Downtown and Business Development Manager will oversee a budget of approximately $1MM and lead five employees across two divisions—downtown development and business development. Wilson's downtown program is nationally accredited by Main Street America and is an active member of the North Carolina Main Street Program and the North Carolina Downtown Development Association. Historic Downtown Wilson has grown tremendously, seeing both public and private investment increase by leaps and bounds annually. With over 50 buildings in the process of redevelopment or future construction, along with the creation of a new minor league baseball stadium, adjacent hotel, and mixed-used project, Wilson's downtown area is poised for success. With plans to follow a similar model, the business development division is working to revitalize surrounding commercial corridors and historic business districts, including redeveloping the old Parkwood Mall site into a mixed-use center. This position's malleable work is for the flexible professional who can quickly adapt and change plans based on internal and external factors. This position will also work collaboratively with the Planning and Community Development Manager and the long-range planning and community development divisions, as projects and programs often are multidisciplinary.
Collaboration is vital among all departments and divisions in the city. This Manager collaborates with the planning and community development divisions on workforce and affordable housing issues and neighborhood revitalization strategies in areas where business districts and established neighborhoods meet. The Manager will work closely with the Wilson Downtown Wilson Development Corporation (WDDC), a non-profit organization partnering to revitalize Historic Downtown Wilson using the Main Street 4-Point Approach. In addition, the Manager will work closely with WDDC’s sister organization, Wilson Downtown Properties (WDP), a nonprofit organization partnering to revitalize Historic Downtown Wilson through property rehabilitation.
The WDDC and the WDP are each governed by a Board of Directors comprised of downtown business owners, property owners, non-profit leaders, downtown residents, citizens, and city and county representatives, all of which share a passion for revitalizing the heart of the city. The Manager will also work closely with the Vollis Simpson Whirligig Park and Museum nonprofit organization and its Board members - community leaders and city representatives dedicated to its mission. This organization owns and maintains the 30 large-scale, kinetic whirligig sculptures in the park and oversees programs and activities, including educational opportunities, events, festivals, the Farmers & Artisan Market, and the park's museum and gift shop.
Qualifications:
A bachelor's degree in urban planning, economic development, business and/or public administration, planning, community development, or a similar degree level of study and/or appropriate certification is required. A master’s degree is preferred. A minimum of five years of experience in the economic, downtown, commercial corridor, and business district development, or related fields, with a proven track record of successful plan, project, and program creation, implementation, and management, and three years of supervisory experience are required. An equivalent combination of education and experience that provides the required knowledge, skills, and abilities to perform the duties will be considered. Residency within the city limits is preferred for this position but not required.
Salary and Benefits: The salary range for this position is $81,652.26 - $143,242.93. Starting salary will depend on experience and qualifications. The city's comprehensive benefits package can be viewed here .
To apply, please visit https://www.governmentjobs.com/careers/developmentalassociates and click on the Downtown and Business Development Manager – City of Wilson, NC title.
All applications must be submitted online via the Developmental Associates application portal (link above) – NOT the city’s employment application portal or any other external website.
Resumes and cover letters must be uploaded with the application.
Applicants should apply by July 26, 2024.
Successful semi-finalists will be invited to participate in virtual interviews and skill evaluation interviews on August 26-27, 2024 . Candidates are encouraged to reserve these dates for virtual meetings should they be invited to participate.
Interviews with the leadership team will follow quickly at a subsequent time in person.
Direct inquiries to hiring@developmentalassociates.com
The City of Wilson, NC, is an Equal Opportunity Employer. Developmental Associates, LLC manages the recruitment and selection process for this position. To learn more about our selection process, visit https://developmentalassociates.com/client-openings/, select "Client Openings," and scroll down to "Important Information for Applicants."
Jun 25, 2024
Full Time
Innovative and Growing NC City Seeks Downtown and Business Development Manager
With one of the largest downtown footprints in North Carolina, the City of Wilson, NC , is primed for significant downtown and business development. The department director has overseen the downtown and business development responsibilities, but growth dictates the creation of a new role to focus on strategic alignment with goals. The new position of Downtown and Business Development Manager (Manager) will focus on creatively and strategically leading the community through a season of growth and opportunity.
As a result of restructuring within the city’s Planning and Community Revitalization department, this new position will enhance the groundwork laid by the department’s Planning and Community Revitalization Director and work collaboratively to execute strategic initiatives for Historic Downtown Wilson and key commercial corridors and historic business districts. This position supervises the downtown development and business development divisions in support of the department. The Manager will also serve as the downtown manager of a NC Main Street community and help support the Wilson Downtown Development Corporation and Wilson Downtown Properties nonprofit organizations, which are critical partners in the downtown revitalization effort.
About the Organization, Department, and Position:
The City of Wilson, which operates under a Council/Manager form of Government, is led by a Mayor and seven council members. The City Manager is the city’s chief executive officer and manages the day-to-day operations of 15 departments and over 700 employees.
The city’s recently completed Wilson Growing Together: The 2043 Comprehensive Plan guides future development and growth within Wilson and addresses many key issues, including growing intentionally, connecting people and places, fostering vibrant neighborhoods, promoting economic prosperity, conserving green places, creating active and thriving communities, plan implementation, and community engagement. The city’s FY 24-25 proposed budget is $271.8MM. Property taxes are budgeted at a rate of $.052 per $100 valuation, and the downtown Municipal Service Districts 1 and 2 are budgeted at a rate of $0.018 per $100 valuation.
Most notably, the Wilson City Council approved an estimated $280 million development project to be completed in Historic Downtown Wilson in Spring 2026. This project will feature a new downtown sports entertainment complex, which will house the Carolina Mudcats Minor League baseball team, to be renamed before their relocation to Wilson. A 100-room hotel, multi-family housing, and commercial development are also part of the plans for this significant development adjacent to the city's most renowned, award-winning, and unique destination, the Vollis Simpson Whirligig Park. More information about the City can be found here .
Reporting to the Planning and Community Revitalization Director, the Downtown and Business Development Manager will oversee a budget of approximately $1MM and lead five employees across two divisions—downtown development and business development. Wilson's downtown program is nationally accredited by Main Street America and is an active member of the North Carolina Main Street Program and the North Carolina Downtown Development Association. Historic Downtown Wilson has grown tremendously, seeing both public and private investment increase by leaps and bounds annually. With over 50 buildings in the process of redevelopment or future construction, along with the creation of a new minor league baseball stadium, adjacent hotel, and mixed-used project, Wilson's downtown area is poised for success. With plans to follow a similar model, the business development division is working to revitalize surrounding commercial corridors and historic business districts, including redeveloping the old Parkwood Mall site into a mixed-use center. This position's malleable work is for the flexible professional who can quickly adapt and change plans based on internal and external factors. This position will also work collaboratively with the Planning and Community Development Manager and the long-range planning and community development divisions, as projects and programs often are multidisciplinary.
Collaboration is vital among all departments and divisions in the city. This Manager collaborates with the planning and community development divisions on workforce and affordable housing issues and neighborhood revitalization strategies in areas where business districts and established neighborhoods meet. The Manager will work closely with the Wilson Downtown Wilson Development Corporation (WDDC), a non-profit organization partnering to revitalize Historic Downtown Wilson using the Main Street 4-Point Approach. In addition, the Manager will work closely with WDDC’s sister organization, Wilson Downtown Properties (WDP), a nonprofit organization partnering to revitalize Historic Downtown Wilson through property rehabilitation.
The WDDC and the WDP are each governed by a Board of Directors comprised of downtown business owners, property owners, non-profit leaders, downtown residents, citizens, and city and county representatives, all of which share a passion for revitalizing the heart of the city. The Manager will also work closely with the Vollis Simpson Whirligig Park and Museum nonprofit organization and its Board members - community leaders and city representatives dedicated to its mission. This organization owns and maintains the 30 large-scale, kinetic whirligig sculptures in the park and oversees programs and activities, including educational opportunities, events, festivals, the Farmers & Artisan Market, and the park's museum and gift shop.
Qualifications:
A bachelor's degree in urban planning, economic development, business and/or public administration, planning, community development, or a similar degree level of study and/or appropriate certification is required. A master’s degree is preferred. A minimum of five years of experience in the economic, downtown, commercial corridor, and business district development, or related fields, with a proven track record of successful plan, project, and program creation, implementation, and management, and three years of supervisory experience are required. An equivalent combination of education and experience that provides the required knowledge, skills, and abilities to perform the duties will be considered. Residency within the city limits is preferred for this position but not required.
Salary and Benefits: The salary range for this position is $81,652.26 - $143,242.93. Starting salary will depend on experience and qualifications. The city's comprehensive benefits package can be viewed here .
To apply, please visit https://www.governmentjobs.com/careers/developmentalassociates and click on the Downtown and Business Development Manager – City of Wilson, NC title.
All applications must be submitted online via the Developmental Associates application portal (link above) – NOT the city’s employment application portal or any other external website.
Resumes and cover letters must be uploaded with the application.
Applicants should apply by July 26, 2024.
Successful semi-finalists will be invited to participate in virtual interviews and skill evaluation interviews on August 26-27, 2024 . Candidates are encouraged to reserve these dates for virtual meetings should they be invited to participate.
Interviews with the leadership team will follow quickly at a subsequent time in person.
Direct inquiries to hiring@developmentalassociates.com
The City of Wilson, NC, is an Equal Opportunity Employer. Developmental Associates, LLC manages the recruitment and selection process for this position. To learn more about our selection process, visit https://developmentalassociates.com/client-openings/, select "Client Openings," and scroll down to "Important Information for Applicants."
City of Portland, Oregon
Portland, Oregon, United States
The Position J ob Appointment: Regular, Full time Work Schedule: Monday - Friday, 8am-5pm. Alternate schedule may be available. Work Location: Hybrid. In-Person work to be conducted at The Portland Building, 1120 SW 5th Avenue. Remote work must be performed within Oregon or Washington. For more information, click here . Benefits: Please check our benefit tab for an overview of benefit for this position Application Material: Please click APPLY to submit your application via the City of Portland’s online portal. You will need to attach a cover letter and resume. About the Position: The HR Systems, Payroll, and Business Services Manager directs and manages the City’s central HR systems, integrating technology to improve efficiency and accuracy. This position also oversees the development and implementation of rules, policies, procedures, and programs related to citywide pay practices. This role is crucial for ensuring effective and compliant HR operations. Additionally, this position manages BHR business services, including providing budget, finance, and strategic support. In this role, you will: Direct, organize and manage the work of division team members: Plan, organize and manage the work of staff to achieve the established goals and performance objectives. Provide mentoring, coaching, and recognition or corrective action, as needed. Proactively lead and manage HR systems enhancements : Develop and implement strategies, programs, and work plans to address legal changes, operational issues, and systemic improvements. Collaborate and consult : Work with City leadership, business process owners, and BHR teams to solve HCM issues, address emerging business needs, and improve citywide HR processes, including developing performance measures and managing training and change management. Oversee and prioritize HR projects : Manage citywide HCM projects, including new system implementations and updates, and identify, review, and prioritize HR process and policy requirements for system integration and comprehensive service delivery. Develop and manage HR policies and processes: Draft, update, and implement policies and standard operating procedures necessary to administer the City’s HR system, oversee core HCM module activities (including Organizational Management, Personnel Administration, Time Management, and Payroll), and ensure data integrity through audit processes. Coordinate communication and collaboration: Communicate changes in HR policies and processes to City management, handle audit inquiries, and collaborate with stakeholders to improve efficiency, resolve issues, and enhance the effectiveness of City HR operations. Manage the BHR Business Services function: Manage bureau finance, contracts, Operating Bureau Personnel Administration, timekeeping, procurement, facilities and technology resources and planning. As an ideal candidate, you are: People Leader: You advocate for your team and empower staff to thrive in a fast-paced work environment. DEI Focused: You create a culture of respect, inclusion, collaboration, and accountability. Excellent Communicator: You are an active listener and strong communicator to both technical and non-technical individuals at all levels. Collaborative: You are customer service oriented and establish/maintain effective work relationships with many stakeholders to resolve issues and meet business needs Proactive : You seek out innovative solutions, drive continuous improvements, and excel in change management. Flexible : You remain agile and calm in a continually evolving environment, constantly learning, and keeping pace with changes. About the Bureau: The Bureau of Human Resources (BHR) is dedicated to working collaboratively with our City partners to maximize the potential of our greatest asset - our employees. We embrace change and the opportunity it brings. We are focused on delivering quality customer service and are committed to recruiting, developing, rewarding, and retaining our workforce. Questions? Jaclyn Snyder, Senior Recruiter Bureau of Human Resources Jaclyn.Snyder@portlandoregon.gov To Qualify Applicants must specifically address and demonstrate in their resume and cover letter how their education, training and/or experience, meets each of the following minimum qualifications. Any combination of education and experience that is equivalent to the following minimum qualifications is acceptable: Education/Training: Bachelor’s degree from an accredited college or university with major course work in business administration, public administration, or field related to human resources management; Experience: Five (5) years of progressively responsible experience developing, implementing, and managing programs, projects and/or personnel functions related to human resources management and human resources information systems, including a minimum of three (3) years in a supervisory role. A successful candidate may possess the following knowledge, skills and abilities: Expert knowledge of core SAP HCM systems, which include functional and technical understanding of Personnel Administration, Organizational Management, Time Management, Payroll Modules, Benefits, Personal Development, and Finance Modules- including their interdependencies with each other and with custom development objects in SAP. Knowledge of systems analysis, design, development, quality assurance test planning, and execution to implement technical changes in SAP or other ERP systems. Experience effectively applying and integrating federal, state, and local laws, human resources rules, and labor contract provisions into business processes and technical design of HR systems to ensure legal compliance. Experience managing projects, including developing work plans, setting priorities, managing resources, and delivering results within specific time constraints. Ability to manage a multicultural workforce, promote an equitable work environment, and apply equitable program practices to diverse and complex City services. Ability to analyze and evaluate business needs, exercise independent judgement within policies and guidelines, and recommend and implemental appropriate solutions. Experience developing and implementing performance metrics and indicators for assigned program areas, with a focus on customer service, quality assurance, and continuous process improvement. Experience effectively managing assigned program areas, including organizing, directing, motivating, engaging, and evaluating employees; monitoring and controlling budget and financial resources. The Recruitment Process STEP 1: Apply online between September 16 , 2024 - October 7, 2024 Required Application Materials: Resume Cover Letter Answer to three (3) Supplemental Questions (click on the Questions tab to preview the questions) Optional Application Materials: Veteran documents to request for Veteran Preference (ex, DD214-Member 4, VA Benefit Letter, etc.) Application Tips: Your cover letter should include details describing your education, training and/or experience, and where obtained, which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement. Your resume should support the details described in your cover letter. Salary Range/Equity Pay Analysis : Please note per the Oregon State Pay Equity Law your salary is determined based on the experience and education listed in your resume/application. It is strongly encouraged to include any transferable experience (paid or unpaid regardless of how recent) to ensure your offer is reflective of all directly related and equivalent experience. Do not attach materials not requested. All completed applications for this position must be submitted no later than on the closing date and time of this recruitment. All applications must be submitted via the City's online application process. E-mailed and/or faxed applications will not be accepted. You can use AI tools to assist with your job application, but please make sure to personalize your responses to supplemental questions. Avoid copying and pasting; instead, use AI to generate ideas and then tailor them to reflect your own experiences and skills. Step 2: Minimum Qualification Evaluation: Week of October 7, 2024 An evaluation of each applicant's training and paid and unpaid experience, as demonstrated in their resume and cover letter, weighted 100%. Your resume and cover letter will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification. You have 14 days from the notice of the minimum qualification evaluation results to let us know if you like to review and discuss your evaluation result. Please read the City of Portland Administrative Rule 3.01 for complete information. Additional evaluation may be required prior to establishment of the eligible list and/or final selection. Step 3: Establishment of Eligible List: Week of October 14, 2024 Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. Step 4: Selection (Interview): November Hiring bureau will review and select candidates to interview. Please note, the selection process may take up to 90 days from the notification of being placed on the eligible list. Step 5: Offer of Employment: December Step 6: Start Date: January A start date will be determined after all conditions of employment have been met. *Timeline is approximate and subject to change* Additional Information Click here for additional information regarding the following: Veteran Preference ADA, Pregnancy, and Religious Accommodations Work Status Equal Employment Opportunity A Career with the City of Portland offers many Employee Benefits We offer a comprehensive benefits package, including but not limited to Health Care (Medical, Vision and Dental) Carrot Fertility Wellness Benefits Life Insurance Long-term disability coverage to eligible employees and their families. Employee Assistance Plan Flexible Spending Accounts Retirement Oregon Public Employees Retirement System (PERS), including contributions to the PERS IAP plan paid by employer Family Medical Leave City Paid Parental Leave AND SO MANY MORE! Benefits may vary depending on bargaining unit and employment status. Click here to review the many different benefits the City of Portland offers . Closing Date/Time: 10/7/2024 11:59 PM Pacific
Sep 17, 2024
Full Time
The Position J ob Appointment: Regular, Full time Work Schedule: Monday - Friday, 8am-5pm. Alternate schedule may be available. Work Location: Hybrid. In-Person work to be conducted at The Portland Building, 1120 SW 5th Avenue. Remote work must be performed within Oregon or Washington. For more information, click here . Benefits: Please check our benefit tab for an overview of benefit for this position Application Material: Please click APPLY to submit your application via the City of Portland’s online portal. You will need to attach a cover letter and resume. About the Position: The HR Systems, Payroll, and Business Services Manager directs and manages the City’s central HR systems, integrating technology to improve efficiency and accuracy. This position also oversees the development and implementation of rules, policies, procedures, and programs related to citywide pay practices. This role is crucial for ensuring effective and compliant HR operations. Additionally, this position manages BHR business services, including providing budget, finance, and strategic support. In this role, you will: Direct, organize and manage the work of division team members: Plan, organize and manage the work of staff to achieve the established goals and performance objectives. Provide mentoring, coaching, and recognition or corrective action, as needed. Proactively lead and manage HR systems enhancements : Develop and implement strategies, programs, and work plans to address legal changes, operational issues, and systemic improvements. Collaborate and consult : Work with City leadership, business process owners, and BHR teams to solve HCM issues, address emerging business needs, and improve citywide HR processes, including developing performance measures and managing training and change management. Oversee and prioritize HR projects : Manage citywide HCM projects, including new system implementations and updates, and identify, review, and prioritize HR process and policy requirements for system integration and comprehensive service delivery. Develop and manage HR policies and processes: Draft, update, and implement policies and standard operating procedures necessary to administer the City’s HR system, oversee core HCM module activities (including Organizational Management, Personnel Administration, Time Management, and Payroll), and ensure data integrity through audit processes. Coordinate communication and collaboration: Communicate changes in HR policies and processes to City management, handle audit inquiries, and collaborate with stakeholders to improve efficiency, resolve issues, and enhance the effectiveness of City HR operations. Manage the BHR Business Services function: Manage bureau finance, contracts, Operating Bureau Personnel Administration, timekeeping, procurement, facilities and technology resources and planning. As an ideal candidate, you are: People Leader: You advocate for your team and empower staff to thrive in a fast-paced work environment. DEI Focused: You create a culture of respect, inclusion, collaboration, and accountability. Excellent Communicator: You are an active listener and strong communicator to both technical and non-technical individuals at all levels. Collaborative: You are customer service oriented and establish/maintain effective work relationships with many stakeholders to resolve issues and meet business needs Proactive : You seek out innovative solutions, drive continuous improvements, and excel in change management. Flexible : You remain agile and calm in a continually evolving environment, constantly learning, and keeping pace with changes. About the Bureau: The Bureau of Human Resources (BHR) is dedicated to working collaboratively with our City partners to maximize the potential of our greatest asset - our employees. We embrace change and the opportunity it brings. We are focused on delivering quality customer service and are committed to recruiting, developing, rewarding, and retaining our workforce. Questions? Jaclyn Snyder, Senior Recruiter Bureau of Human Resources Jaclyn.Snyder@portlandoregon.gov To Qualify Applicants must specifically address and demonstrate in their resume and cover letter how their education, training and/or experience, meets each of the following minimum qualifications. Any combination of education and experience that is equivalent to the following minimum qualifications is acceptable: Education/Training: Bachelor’s degree from an accredited college or university with major course work in business administration, public administration, or field related to human resources management; Experience: Five (5) years of progressively responsible experience developing, implementing, and managing programs, projects and/or personnel functions related to human resources management and human resources information systems, including a minimum of three (3) years in a supervisory role. A successful candidate may possess the following knowledge, skills and abilities: Expert knowledge of core SAP HCM systems, which include functional and technical understanding of Personnel Administration, Organizational Management, Time Management, Payroll Modules, Benefits, Personal Development, and Finance Modules- including their interdependencies with each other and with custom development objects in SAP. Knowledge of systems analysis, design, development, quality assurance test planning, and execution to implement technical changes in SAP or other ERP systems. Experience effectively applying and integrating federal, state, and local laws, human resources rules, and labor contract provisions into business processes and technical design of HR systems to ensure legal compliance. Experience managing projects, including developing work plans, setting priorities, managing resources, and delivering results within specific time constraints. Ability to manage a multicultural workforce, promote an equitable work environment, and apply equitable program practices to diverse and complex City services. Ability to analyze and evaluate business needs, exercise independent judgement within policies and guidelines, and recommend and implemental appropriate solutions. Experience developing and implementing performance metrics and indicators for assigned program areas, with a focus on customer service, quality assurance, and continuous process improvement. Experience effectively managing assigned program areas, including organizing, directing, motivating, engaging, and evaluating employees; monitoring and controlling budget and financial resources. The Recruitment Process STEP 1: Apply online between September 16 , 2024 - October 7, 2024 Required Application Materials: Resume Cover Letter Answer to three (3) Supplemental Questions (click on the Questions tab to preview the questions) Optional Application Materials: Veteran documents to request for Veteran Preference (ex, DD214-Member 4, VA Benefit Letter, etc.) Application Tips: Your cover letter should include details describing your education, training and/or experience, and where obtained, which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement. Your resume should support the details described in your cover letter. Salary Range/Equity Pay Analysis : Please note per the Oregon State Pay Equity Law your salary is determined based on the experience and education listed in your resume/application. It is strongly encouraged to include any transferable experience (paid or unpaid regardless of how recent) to ensure your offer is reflective of all directly related and equivalent experience. Do not attach materials not requested. All completed applications for this position must be submitted no later than on the closing date and time of this recruitment. All applications must be submitted via the City's online application process. E-mailed and/or faxed applications will not be accepted. You can use AI tools to assist with your job application, but please make sure to personalize your responses to supplemental questions. Avoid copying and pasting; instead, use AI to generate ideas and then tailor them to reflect your own experiences and skills. Step 2: Minimum Qualification Evaluation: Week of October 7, 2024 An evaluation of each applicant's training and paid and unpaid experience, as demonstrated in their resume and cover letter, weighted 100%. Your resume and cover letter will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification. You have 14 days from the notice of the minimum qualification evaluation results to let us know if you like to review and discuss your evaluation result. Please read the City of Portland Administrative Rule 3.01 for complete information. Additional evaluation may be required prior to establishment of the eligible list and/or final selection. Step 3: Establishment of Eligible List: Week of October 14, 2024 Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. Step 4: Selection (Interview): November Hiring bureau will review and select candidates to interview. Please note, the selection process may take up to 90 days from the notification of being placed on the eligible list. Step 5: Offer of Employment: December Step 6: Start Date: January A start date will be determined after all conditions of employment have been met. *Timeline is approximate and subject to change* Additional Information Click here for additional information regarding the following: Veteran Preference ADA, Pregnancy, and Religious Accommodations Work Status Equal Employment Opportunity A Career with the City of Portland offers many Employee Benefits We offer a comprehensive benefits package, including but not limited to Health Care (Medical, Vision and Dental) Carrot Fertility Wellness Benefits Life Insurance Long-term disability coverage to eligible employees and their families. Employee Assistance Plan Flexible Spending Accounts Retirement Oregon Public Employees Retirement System (PERS), including contributions to the PERS IAP plan paid by employer Family Medical Leave City Paid Parental Leave AND SO MANY MORE! Benefits may vary depending on bargaining unit and employment status. Click here to review the many different benefits the City of Portland offers . Closing Date/Time: 10/7/2024 11:59 PM Pacific
California Polytechnic State University
1 Grand Avenue, San Luis Obispo, CA 93407, USA
Job Summary The incumbent in this position is a member of the University Housing team. In conjunction with the Executive Director, Associate Directors and other managers, staff, and students, this position assists in carrying out the mission and philosophy of University Housing. The incumbent is responsible for supporting and contributing to an atmosphere that facilitates respect, inclusion, and collaboration. The Custodial Operations Manager serves as a member of a four-unit department within University Housing and serves as an active member of the University Housing Management Team. The Custodial Operations Manager has assigned management and full supervisory responsibilities for the daily coordination and delivery of custodial operational services which include custodial, housekeeping, conference, contract, and assigned project supervision within a residence hall and apartment physical plant of 45 building structures totaling approximately 1,572,605 square feet. In cooperation with the University’s Office of Conference & Event Planning, supervises and coordinates the delivery of daily facility, housekeeping and support services to the conference program. Department Summary University Housing (UH), a unit within the Division of Student Affairs, consists of Facilities Operations, Housing Administration, Custodial Operations, Diversity and Inclusion, and Residential Student Experience. University Housing provides a premier living and learning experience for over 8800 students in residence hall and apartment-style communities. University Housing’s mission is to create a diverse and engaging experience that inspires all residents to Learn by Living. Key Qualifications Demonstrated customer service experience requiring a very high level of diplomacy and professionalism. Ability to use tact and diplomacy to effectively handle a broad range of high level and sensitive interpersonal situations with diverse personalities, and to respond appropriately to conflicts and problems. Ability to establish and maintain effective working relationships and communications within a diverse population, strong listening and interpretive skills, and the ability to deal positively with unexpected developments and diverse perspectives in and outside the University. Excellent communication skills; ability to effectively communicate information in a clear and understandable manner, both verbally and in writing. Thorough knowledge of English grammar, spelling and punctuation. Education and Experience Education and Experience: Equivalent to four years of supervisory/management experience. A minimum of two of the four years must be in direct custodial operations management. (A degree in business administration or a related field may be substituted for one year of management experience in custodial or facilities operations.) Licenses, Certificates, Credentials: Possession of a valid driver’s license or the ability to obtain by date of hire. Salary and Benefits The anticipated hiring range for this role is $73,500 - $89,250. Note that the offer is calculated based on the background and relevant years of experience of the individual selected. Cal Poly offers a best-in-class benefits program, including health, dental and vision insurance, retirement participation in the Public Employees' Retirement System, and educational benefits for eligible employees. See our benefits website for additional information. Cal Poly Cal Poly is a nationally-ranked public university located in San Luis Obispo, California, and known for its Learn by Doing philosophy. Each year more than 20,000 top-tier students come to San Luis Obispo to put knowledge into action, taking their learning outside the classroom as they prepare for careers in engineering, agriculture, science, business, humanities and the built environment. Cal Poly’s hands-on philosophy, small class sizes and close student-faculty mentorships result in graduates ready from day one to impact their communities, California and the world. For more information, visit calpoly.edu . Diversity Statement At Cal Poly, we believe that cultivating an environment that embraces and promotes diversity is fundamental to the success of our students, our employees and our community. Bringing people together from different backgrounds, experiences and value systems fosters the innovative and creative thinking that exemplifies Cal Poly's values of free inquiry, cultural and intellectual diversity, mutual respect, civic engagement, and social and environmental responsibility. Cal Poly's commitment to diversity informs our efforts in recruitment, hiring and retention. Cal Poly is an equal opportunity employer. Supplemental Information Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with Cal Poly. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Cal Poly has designated as sensitive. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be "Designated" under California State University's Conflict of Interest Code. This would require the filing of a Statement of Economic Interest on an annual basis and the completion of training within 6 months of assuming office and every 2 years thereafter. Cal Poly, San Luis Obispo is not a sponsoring agency for staff positions (i.e. H-1B visas). Advertised: Sep 06 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Sep 07, 2024
Job Summary The incumbent in this position is a member of the University Housing team. In conjunction with the Executive Director, Associate Directors and other managers, staff, and students, this position assists in carrying out the mission and philosophy of University Housing. The incumbent is responsible for supporting and contributing to an atmosphere that facilitates respect, inclusion, and collaboration. The Custodial Operations Manager serves as a member of a four-unit department within University Housing and serves as an active member of the University Housing Management Team. The Custodial Operations Manager has assigned management and full supervisory responsibilities for the daily coordination and delivery of custodial operational services which include custodial, housekeeping, conference, contract, and assigned project supervision within a residence hall and apartment physical plant of 45 building structures totaling approximately 1,572,605 square feet. In cooperation with the University’s Office of Conference & Event Planning, supervises and coordinates the delivery of daily facility, housekeeping and support services to the conference program. Department Summary University Housing (UH), a unit within the Division of Student Affairs, consists of Facilities Operations, Housing Administration, Custodial Operations, Diversity and Inclusion, and Residential Student Experience. University Housing provides a premier living and learning experience for over 8800 students in residence hall and apartment-style communities. University Housing’s mission is to create a diverse and engaging experience that inspires all residents to Learn by Living. Key Qualifications Demonstrated customer service experience requiring a very high level of diplomacy and professionalism. Ability to use tact and diplomacy to effectively handle a broad range of high level and sensitive interpersonal situations with diverse personalities, and to respond appropriately to conflicts and problems. Ability to establish and maintain effective working relationships and communications within a diverse population, strong listening and interpretive skills, and the ability to deal positively with unexpected developments and diverse perspectives in and outside the University. Excellent communication skills; ability to effectively communicate information in a clear and understandable manner, both verbally and in writing. Thorough knowledge of English grammar, spelling and punctuation. Education and Experience Education and Experience: Equivalent to four years of supervisory/management experience. A minimum of two of the four years must be in direct custodial operations management. (A degree in business administration or a related field may be substituted for one year of management experience in custodial or facilities operations.) Licenses, Certificates, Credentials: Possession of a valid driver’s license or the ability to obtain by date of hire. Salary and Benefits The anticipated hiring range for this role is $73,500 - $89,250. Note that the offer is calculated based on the background and relevant years of experience of the individual selected. Cal Poly offers a best-in-class benefits program, including health, dental and vision insurance, retirement participation in the Public Employees' Retirement System, and educational benefits for eligible employees. See our benefits website for additional information. Cal Poly Cal Poly is a nationally-ranked public university located in San Luis Obispo, California, and known for its Learn by Doing philosophy. Each year more than 20,000 top-tier students come to San Luis Obispo to put knowledge into action, taking their learning outside the classroom as they prepare for careers in engineering, agriculture, science, business, humanities and the built environment. Cal Poly’s hands-on philosophy, small class sizes and close student-faculty mentorships result in graduates ready from day one to impact their communities, California and the world. For more information, visit calpoly.edu . Diversity Statement At Cal Poly, we believe that cultivating an environment that embraces and promotes diversity is fundamental to the success of our students, our employees and our community. Bringing people together from different backgrounds, experiences and value systems fosters the innovative and creative thinking that exemplifies Cal Poly's values of free inquiry, cultural and intellectual diversity, mutual respect, civic engagement, and social and environmental responsibility. Cal Poly's commitment to diversity informs our efforts in recruitment, hiring and retention. Cal Poly is an equal opportunity employer. Supplemental Information Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with Cal Poly. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Cal Poly has designated as sensitive. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be "Designated" under California State University's Conflict of Interest Code. This would require the filing of a Statement of Economic Interest on an annual basis and the completion of training within 6 months of assuming office and every 2 years thereafter. Cal Poly, San Luis Obispo is not a sponsoring agency for staff positions (i.e. H-1B visas). Advertised: Sep 06 2024 Pacific Daylight Time Applications close: Closing Date/Time:
CITY OF FRESNO, CA
Fresno, California, United States
Position Description We are accepting applications on a continuous basis until the position is filled. The recruitment may close at any time. The City of Fresno is currently recruiting for an Airports Operations Manager. Under general direction, this position manages and administers the Operations Division of the Airports Department including management of Department regulatory compliance policies and procedures, airside/landside operations; coordinates the review and approval of construction projects and specifications; coordinates activities with other divisions, departments, and outside agencies; provides highly responsible and complex administrative support to the Director. The Airports Operations Manager areas of responsibility include the Airports Operations, Airfield Maintenance and Building Maintenance sections. Within guidelines set by the Director of Aviation, the incumbent establishes and implements regulatory and operational procedures, including those associated with Airport Emergency Management and Security. This is an unclassified position in which the incumbent serves at the will of the Department Director. Pay,Benefits, & Work Schedule BENEFITS: UNIT 14 Classification - City of Management Employee Association (CFMEA) HEALTH INSURANCE: The City contributes toward monthly premiums for PPO medical, dental and vision for employee and dependents. FLEXIBLE SPENDING ACCOUNT: IRS 125 Plan for health and dependent care expenses. DEFERRED COMPENSATION: Voluntary 457 plan with Fidelity Investments to increase your retirement savings. City contributes $75 per month. SUPPLEMENTAL SICK- 40 hours per fiscal year. 80 hours lifetime maximum MANAGEMENT LEAVE: 60 hours per fiscal year. BILINGUAL PREMIUM: PAY: $100 per month ANNUAL LEAVE: Accrue 15.55 hours per month with cash out provisions. HOLIDAYS: Ten (10) City-observed annual holidays plus birthday and two (2) personal days. LIFE INSURANCE: Benefit equal to annual salary; premium paid by The City. LONG-TERM DISABILITY: Benefit equal to 66.66% of monthly salary up to $7,500 per month after 30 days of disability; premium paid by The City. HEALTH REIMBURSEMENT ARRANGEMENT: To reimburse retirement medical insurance and qualified medical expenses. RETIREMENT: City of Fresno Retirement Systems, one of the best funded public systems in the state. Reciprocity with other CA public agencies. Vested in Retirement benefits after 5 years of service. City employees do not participate in Social Security. DROP (Deferred Retirement Option Program): an optional, voluntary program that allows an employee to deposit retirement benefits in a special savings account within the Retirement System while continuing to work for the City of Fresno for up to 10 years. Participation minimum is age 50 and vested. Benefits includes ownership of accumulated funds, compound interest earnings, and alternative distribution options. Additional information regarding the City of Fresno benefits is available at https://www.fresno.gov/personnel/human-resources-support/#tab-1 The Requirements Applicants must meet the minimum qualifications on or before the posted filing deadline. Possession of a bachelor's degree from an accredited college or university in Airport Management, Aviation Management, Public Administration, Business Administration, or a closely related field. AND Four years of managerial or supervisory experience in airport operations, including comprehensive regulatory compliance responsibilities and oversight of building and construction operations. Additional qualifying experience may be substituted for the education on a year-for-year basis, up to a maximum of (2) two years. If qualifying with a degree or accredited college or university credits, please attach a copy of the degree or transcripts. Applications lacking this documentation may be rejected. HOW TO ATTACH DOCUMENTS TO OUR ONLINE APPLICATION: 1. Your document must first be scanned and saved to a computer or thumb drive (save as the "document name") 2. Then go to www.fresno.gov/jobs > City of Fresno Jobs > Apply On-Line 3. Enter the same Login Information (Username & Password) that is going to be used for the job you are applying to 4. Under the section "My Career Tools" (located towards the top of the page), Select "Cover Letters & Attachments", and then "Add Attachments" towards the bottom 5. For Attachment Type, choose the most appropriate option (i.e. "DIPLOMA/TRANSCRIPTS or DD214") a. If you do not see an appropriate choice, you may use "Reference Attachments". Under Attachment Purpose, you can TYPE a description 6. Then Select "Add Attachment" and hit the "Browse" button to locate your attachment 7. Once you have selected your attachment, select "Open", hit "Upload" and then "Save & Return" 8. After you confirm your attachment has been uploaded, then proceed to fill out your online application. Additional Requirements Possession and continued maintenance of a valid California Driver's License within sixty (60) days of appointment. Candidates considered for hire must provide proof of a valid driver's license and a current copy of their driving record. Certified Member of the American Association of Airport Executives (AAAE) or be able to obtain within eighteen (18) months of hire is preferred. The final selected (eligible candidates certified) will be required to successfully pass a TSA Security Threat Assessment, Federal Bureau of Investigation fingerprinting process and an extensive background investigation before being eligible for hire with the City of Fresno, along with clearing a second fingerprinting process with the Department of Justice. How To Apply APPLICANTS MUST COMPLETE AN ON-LINE APPLICATION. PLEASE VISIT WWW.FRESNO.GOV/JOBS TO APPLY. For information on how to complete an on-line application, please view "Instruction Guide" on the City's website, Personnel Services Career Opportunities page, or call (559) 621-6950 for assistance. Resumes will not be accepted in lieu of a completed employment application. Selection Process Interested and qualified applicants must submit an official City of Fresno application on-line. Applications may be submitted at www.fresno.gov. For information on how to complete an on-line application, please view "Instruction Guide" on the City's website, Personnel Services Career Opportunities page, or call (559) 621-6950 for assistance. Resumes will not be accepted in lieu of a completed employment application. After the final filing date, completed applications will be reviewed and a select group of candidates will be invited to interview. Inquiries should be directed to: Leshea Tarver, Senior Human Resources Analyst (559) 621-6950 Leshea.Tarver@fresno.gov 2600 Fresno Street Fresno, California 93721-3614 Equal Opportunity Employer The City of Fresno is an equal opportunity employer. Should you need a special accommodation due to a qualifying disability, please contact the Personnel Service Department at (559) 621-6950 in advance of the examination. Closing Date/Time: 12/31/2024
Jul 14, 2024
Full Time
Position Description We are accepting applications on a continuous basis until the position is filled. The recruitment may close at any time. The City of Fresno is currently recruiting for an Airports Operations Manager. Under general direction, this position manages and administers the Operations Division of the Airports Department including management of Department regulatory compliance policies and procedures, airside/landside operations; coordinates the review and approval of construction projects and specifications; coordinates activities with other divisions, departments, and outside agencies; provides highly responsible and complex administrative support to the Director. The Airports Operations Manager areas of responsibility include the Airports Operations, Airfield Maintenance and Building Maintenance sections. Within guidelines set by the Director of Aviation, the incumbent establishes and implements regulatory and operational procedures, including those associated with Airport Emergency Management and Security. This is an unclassified position in which the incumbent serves at the will of the Department Director. Pay,Benefits, & Work Schedule BENEFITS: UNIT 14 Classification - City of Management Employee Association (CFMEA) HEALTH INSURANCE: The City contributes toward monthly premiums for PPO medical, dental and vision for employee and dependents. FLEXIBLE SPENDING ACCOUNT: IRS 125 Plan for health and dependent care expenses. DEFERRED COMPENSATION: Voluntary 457 plan with Fidelity Investments to increase your retirement savings. City contributes $75 per month. SUPPLEMENTAL SICK- 40 hours per fiscal year. 80 hours lifetime maximum MANAGEMENT LEAVE: 60 hours per fiscal year. BILINGUAL PREMIUM: PAY: $100 per month ANNUAL LEAVE: Accrue 15.55 hours per month with cash out provisions. HOLIDAYS: Ten (10) City-observed annual holidays plus birthday and two (2) personal days. LIFE INSURANCE: Benefit equal to annual salary; premium paid by The City. LONG-TERM DISABILITY: Benefit equal to 66.66% of monthly salary up to $7,500 per month after 30 days of disability; premium paid by The City. HEALTH REIMBURSEMENT ARRANGEMENT: To reimburse retirement medical insurance and qualified medical expenses. RETIREMENT: City of Fresno Retirement Systems, one of the best funded public systems in the state. Reciprocity with other CA public agencies. Vested in Retirement benefits after 5 years of service. City employees do not participate in Social Security. DROP (Deferred Retirement Option Program): an optional, voluntary program that allows an employee to deposit retirement benefits in a special savings account within the Retirement System while continuing to work for the City of Fresno for up to 10 years. Participation minimum is age 50 and vested. Benefits includes ownership of accumulated funds, compound interest earnings, and alternative distribution options. Additional information regarding the City of Fresno benefits is available at https://www.fresno.gov/personnel/human-resources-support/#tab-1 The Requirements Applicants must meet the minimum qualifications on or before the posted filing deadline. Possession of a bachelor's degree from an accredited college or university in Airport Management, Aviation Management, Public Administration, Business Administration, or a closely related field. AND Four years of managerial or supervisory experience in airport operations, including comprehensive regulatory compliance responsibilities and oversight of building and construction operations. Additional qualifying experience may be substituted for the education on a year-for-year basis, up to a maximum of (2) two years. If qualifying with a degree or accredited college or university credits, please attach a copy of the degree or transcripts. Applications lacking this documentation may be rejected. HOW TO ATTACH DOCUMENTS TO OUR ONLINE APPLICATION: 1. Your document must first be scanned and saved to a computer or thumb drive (save as the "document name") 2. Then go to www.fresno.gov/jobs > City of Fresno Jobs > Apply On-Line 3. Enter the same Login Information (Username & Password) that is going to be used for the job you are applying to 4. Under the section "My Career Tools" (located towards the top of the page), Select "Cover Letters & Attachments", and then "Add Attachments" towards the bottom 5. For Attachment Type, choose the most appropriate option (i.e. "DIPLOMA/TRANSCRIPTS or DD214") a. If you do not see an appropriate choice, you may use "Reference Attachments". Under Attachment Purpose, you can TYPE a description 6. Then Select "Add Attachment" and hit the "Browse" button to locate your attachment 7. Once you have selected your attachment, select "Open", hit "Upload" and then "Save & Return" 8. After you confirm your attachment has been uploaded, then proceed to fill out your online application. Additional Requirements Possession and continued maintenance of a valid California Driver's License within sixty (60) days of appointment. Candidates considered for hire must provide proof of a valid driver's license and a current copy of their driving record. Certified Member of the American Association of Airport Executives (AAAE) or be able to obtain within eighteen (18) months of hire is preferred. The final selected (eligible candidates certified) will be required to successfully pass a TSA Security Threat Assessment, Federal Bureau of Investigation fingerprinting process and an extensive background investigation before being eligible for hire with the City of Fresno, along with clearing a second fingerprinting process with the Department of Justice. How To Apply APPLICANTS MUST COMPLETE AN ON-LINE APPLICATION. PLEASE VISIT WWW.FRESNO.GOV/JOBS TO APPLY. For information on how to complete an on-line application, please view "Instruction Guide" on the City's website, Personnel Services Career Opportunities page, or call (559) 621-6950 for assistance. Resumes will not be accepted in lieu of a completed employment application. Selection Process Interested and qualified applicants must submit an official City of Fresno application on-line. Applications may be submitted at www.fresno.gov. For information on how to complete an on-line application, please view "Instruction Guide" on the City's website, Personnel Services Career Opportunities page, or call (559) 621-6950 for assistance. Resumes will not be accepted in lieu of a completed employment application. After the final filing date, completed applications will be reviewed and a select group of candidates will be invited to interview. Inquiries should be directed to: Leshea Tarver, Senior Human Resources Analyst (559) 621-6950 Leshea.Tarver@fresno.gov 2600 Fresno Street Fresno, California 93721-3614 Equal Opportunity Employer The City of Fresno is an equal opportunity employer. Should you need a special accommodation due to a qualifying disability, please contact the Personnel Service Department at (559) 621-6950 in advance of the examination. Closing Date/Time: 12/31/2024
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information TYPE OF RECRUITMENT: OPEN COMPETITIVE EXAM NUMBER: b4740G FILING DATES: June 5, 2024 at 8:00 a.m. (Pacific Time) This examination will remain open until the need of the service are met and is subject to close without prior notice. NO OUT-OF-CLASS EXPEREIENCE WILL BE ACCEPTED. REQUIRED EXPERIENCE MUST BE FULLY MET AND INDICATED ON THE APPLICATION BY THE LAST DAY OF FILING. NO WITHHOLDS WILL BE ALLOWED FOR THIS EXAMINATION. DEFINITION : The key responsibilities of the MH Program Manager I role include developing and implementing strategic plans between the Department of Mental Health and the health plans operating in LA County. Additionally, the role involves overseeing a cross-functional team comprising representatives from various areas like clinical, administrative, and finance. The primary goal is to ensure strategic alignment and effective execution across all lines of business to coordinate care and services among health plan members who receive services with LA County Department of Mental Health. Essential Job Functions Directs and ensures alignment and execution of contractual services delegated through the health plan contracts as the County’s Mental Health Plan (MHP) to ensure Specialty Mental Health Services are being delivered, including state-mandated care coordination and transition of care for shared Medi-Cal beneficiaries. Oversee all seven health plan relationships to ensure deficiencies are addressed and MOU standards are being met. Provides leadership to the Health Plan MOU unit through supervision, consultation, training, and support to ensure MCPs comply with MOU standards and beneficiaries are provided efficient service. Evaluates employees and overall team performance on a regular and ongoing basis. Ensures that program goals are met by utilizing collected data and information to make needed improvements, including adjustments as needed to work assignments to maximize quality of care and staff productivity. Engages in meetings with DMH management, Managed Care Plan executives, and Providers to resolve issues, elevate concerns, and inform of policy and procedures. Requirements SELECTION REQUIREMENTS: A *Bachelor’s Degree in Psychology, Social Work, Sociology, Public Health, Nursing, Health Administration, Human Services, Business Administration, Public Administration, or a closely related field from an **accredited college or University. - AND - Four years of *** bona-fide supervisory experience providing administrative and technical direction at the level of **** Health Program Analyst III , three years of which must have been in a large healthcare or insurance organization with 500 or more employees providing *****client services/account management . *A Master’s Degree in Psychology, Social Work, Sociology, Public Health, Nursing, Health Administration, Human Services, Business Administration, Public Administration, or a closely related field from an accredited college or university will be accepted for one year of the required bona-fide supervisory experience providing administrative and technical direction at the level of Health Program Analyst III, if the degree was not used to meet the education requirement. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS: Physical Class II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. SPECIAL REQUIREMENT INFORMATION: * Degree : In order to receive credit for any college or university course, or any type of college or university degree, or any certificates, such as Bachelor's or higher, you must include a legible copy of the official diploma or official transcripts from the accredited institution which shows the area of specialization with your application at the time of filing or email to Exams@dhm.lacounty.gov within seven (7) calendar days of filing. Official Transcript is defined as a transcript that bears the college seal and states "official and/or copy" issued by the school's Registrar Office. A printout of the transcript from the school's website is NOT considered official and; therefore, will NOT be accepted and may result in your application being incomplete or rejected. NOTE: If you are unable to attach the required documents with your application online, you must e-mail them to Exams@dmh.lacounty.gov within seven (7) calendar days from application submission. In the "Subject" of the e-mail please type the Exam Title. **ACCREDITATION: Accredited institutions are those listed in the publications of regional, national or international accrediting agencies which are accepted by the Department of Human Resources. Publications such as American Universities and Colleges and International Handbook of Universities are acceptable references. Foreign degrees must be evaluated for equivalency to United States accredited institutions standards by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services or the Association of International Credential Evaluators, Inc. (AICE). See Employment Information under Accreditation Information. *** Bona-fide supervisory experience includes responsibility for planning, assigning and reviewing the work of staff, evaluating employee performance, participating in interviewing and selecting new staff, and performance management. ****Health Program Analyst III is defined as supervising a team of analysts and other technical and support personnel providing technical and consultative services to the management of a program; or overseeing an organization-wide health program. ***** C lient Services/Account Management is defined as establishing strategic partnerships with executive-level leadership across external health plan entities, hospitals, clinics, and insurance organizations. It involves serving as the executive liaison among a group of stakeholders including the State, health plans, and providers to ensure alignment with the patient’s needs and access to care across health systems, compliance with Medi-Cal and Medicare rules and coverage, and oversight over the contracts with each health plan. Moreover, it requires a profound understanding of health plans, elective benefits, and beneficiary coverage, underscoring its crucial role in ensuring seamless operations and client satisfaction within the business landscape. DESIRABLE QUALIFICATIONS: Additional credit will be given to qualified applicants who possess the following desirable qualifications. Experience in overseeing the implementation of contracts and monitoring compliance with contractual obligations. Additional Information EXAMINATION CONTENT : This examination will consist of an evaluation of education, experience, and desirable qualifications based on information listed on the online application and supplemental questionnaire at the time of filing weighted 100%. Additional credit will be given for experience related to the desirable qualifications. Applicants must achieve a passing score of 70% or higher on the examination to be placed on the eligible register. ELIGIBILITY INFORMATION: The names of applicants receiving a passing grade on this examination will be placed on the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation. RETAKE: No person may compete in this examination more than once every twelve months. Past and present mental health clients and family members are encouraged to apply. VACANCY INFORMATION: The resulting eligible register for this examination will be used to fill vacancies in the Los Angeles County Department of Mental Health. AVAILABLE SHIFT: Appointees may be required to work any shift, including evenings, nights, weekends, and holidays. APPLICATION AND FILING INFORMATION Applicants are required to complete and submit an online Los Angeles County Employment Application AND Supplemental Questionnaire in order to be considered for this examination. Paper applications, resumes, or any unsolicited documents will not be accepted in lieu of completing the online application and Supplemental Questionnaire. Application filing may be suspended at any time without advance notice. Apply online by clicking on the "Apply" tab for this posting. We must receive your application by 5:00 pm, PT, on the last day of filing. Fill out your application completely. The acceptance of your application will depend on whether you have clearly shown that you meet the Selection Requirements. Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, and description of work performed. If your application is incomplete, it will be rejected. IMPORTANT NOTES Please note that ALL information included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. • FALSIFICATION of any information may result in DISQUALIFICATION or RESCISSION OF APPOINTMENT. • Utilizing VERBIAGE from Class Specification and/or Selection Requirements serving as your description of duties WILL NOT be sufficient to meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED. Plan to submit your online application well in advance before the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on govermmentjobs.com/careers/lacounty,gov you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. CORRESPONDENCE AND UPDATES WILL BE SENT VIA E-MAIL For the time being, all notifications, including results letters and notices of nonacceptance, will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add isan@dmh.lacounty.gov, Exams@dmh.lacounty.gov, and info@governmentjobs.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Applicants have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices. Plan to submit your online application well in advance before the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on govermmentjobs.com/careers/lacount.gov you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. SOCIAL SECURITY NUMBER LANGUAGE Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number . COMPUTER AND INTERNET ACCESS AT LIBRARIES For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. FAIR CHANCE EMPLOYER The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. NO SHARING USER ID AND PASSWORD All applicants must file their applications online using their own user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. DEPARTMENT CONTACT Department Contact Name: Irene San, Exam Analyst Department Contact Phone: (323) 705-4074 or (213) 972-7034 Department Contact Email: exams@dmh.lacounty.gov ADA Coordinator Phone: (323) 705-4074 Teletype Phone: (800) 735-2922 California Relay Services Phone: (800) 735-2922 For detailed information, please click here
Jul 14, 2024
Full Time
Position/Program Information TYPE OF RECRUITMENT: OPEN COMPETITIVE EXAM NUMBER: b4740G FILING DATES: June 5, 2024 at 8:00 a.m. (Pacific Time) This examination will remain open until the need of the service are met and is subject to close without prior notice. NO OUT-OF-CLASS EXPEREIENCE WILL BE ACCEPTED. REQUIRED EXPERIENCE MUST BE FULLY MET AND INDICATED ON THE APPLICATION BY THE LAST DAY OF FILING. NO WITHHOLDS WILL BE ALLOWED FOR THIS EXAMINATION. DEFINITION : The key responsibilities of the MH Program Manager I role include developing and implementing strategic plans between the Department of Mental Health and the health plans operating in LA County. Additionally, the role involves overseeing a cross-functional team comprising representatives from various areas like clinical, administrative, and finance. The primary goal is to ensure strategic alignment and effective execution across all lines of business to coordinate care and services among health plan members who receive services with LA County Department of Mental Health. Essential Job Functions Directs and ensures alignment and execution of contractual services delegated through the health plan contracts as the County’s Mental Health Plan (MHP) to ensure Specialty Mental Health Services are being delivered, including state-mandated care coordination and transition of care for shared Medi-Cal beneficiaries. Oversee all seven health plan relationships to ensure deficiencies are addressed and MOU standards are being met. Provides leadership to the Health Plan MOU unit through supervision, consultation, training, and support to ensure MCPs comply with MOU standards and beneficiaries are provided efficient service. Evaluates employees and overall team performance on a regular and ongoing basis. Ensures that program goals are met by utilizing collected data and information to make needed improvements, including adjustments as needed to work assignments to maximize quality of care and staff productivity. Engages in meetings with DMH management, Managed Care Plan executives, and Providers to resolve issues, elevate concerns, and inform of policy and procedures. Requirements SELECTION REQUIREMENTS: A *Bachelor’s Degree in Psychology, Social Work, Sociology, Public Health, Nursing, Health Administration, Human Services, Business Administration, Public Administration, or a closely related field from an **accredited college or University. - AND - Four years of *** bona-fide supervisory experience providing administrative and technical direction at the level of **** Health Program Analyst III , three years of which must have been in a large healthcare or insurance organization with 500 or more employees providing *****client services/account management . *A Master’s Degree in Psychology, Social Work, Sociology, Public Health, Nursing, Health Administration, Human Services, Business Administration, Public Administration, or a closely related field from an accredited college or university will be accepted for one year of the required bona-fide supervisory experience providing administrative and technical direction at the level of Health Program Analyst III, if the degree was not used to meet the education requirement. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS: Physical Class II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. SPECIAL REQUIREMENT INFORMATION: * Degree : In order to receive credit for any college or university course, or any type of college or university degree, or any certificates, such as Bachelor's or higher, you must include a legible copy of the official diploma or official transcripts from the accredited institution which shows the area of specialization with your application at the time of filing or email to Exams@dhm.lacounty.gov within seven (7) calendar days of filing. Official Transcript is defined as a transcript that bears the college seal and states "official and/or copy" issued by the school's Registrar Office. A printout of the transcript from the school's website is NOT considered official and; therefore, will NOT be accepted and may result in your application being incomplete or rejected. NOTE: If you are unable to attach the required documents with your application online, you must e-mail them to Exams@dmh.lacounty.gov within seven (7) calendar days from application submission. In the "Subject" of the e-mail please type the Exam Title. **ACCREDITATION: Accredited institutions are those listed in the publications of regional, national or international accrediting agencies which are accepted by the Department of Human Resources. Publications such as American Universities and Colleges and International Handbook of Universities are acceptable references. Foreign degrees must be evaluated for equivalency to United States accredited institutions standards by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services or the Association of International Credential Evaluators, Inc. (AICE). See Employment Information under Accreditation Information. *** Bona-fide supervisory experience includes responsibility for planning, assigning and reviewing the work of staff, evaluating employee performance, participating in interviewing and selecting new staff, and performance management. ****Health Program Analyst III is defined as supervising a team of analysts and other technical and support personnel providing technical and consultative services to the management of a program; or overseeing an organization-wide health program. ***** C lient Services/Account Management is defined as establishing strategic partnerships with executive-level leadership across external health plan entities, hospitals, clinics, and insurance organizations. It involves serving as the executive liaison among a group of stakeholders including the State, health plans, and providers to ensure alignment with the patient’s needs and access to care across health systems, compliance with Medi-Cal and Medicare rules and coverage, and oversight over the contracts with each health plan. Moreover, it requires a profound understanding of health plans, elective benefits, and beneficiary coverage, underscoring its crucial role in ensuring seamless operations and client satisfaction within the business landscape. DESIRABLE QUALIFICATIONS: Additional credit will be given to qualified applicants who possess the following desirable qualifications. Experience in overseeing the implementation of contracts and monitoring compliance with contractual obligations. Additional Information EXAMINATION CONTENT : This examination will consist of an evaluation of education, experience, and desirable qualifications based on information listed on the online application and supplemental questionnaire at the time of filing weighted 100%. Additional credit will be given for experience related to the desirable qualifications. Applicants must achieve a passing score of 70% or higher on the examination to be placed on the eligible register. ELIGIBILITY INFORMATION: The names of applicants receiving a passing grade on this examination will be placed on the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation. RETAKE: No person may compete in this examination more than once every twelve months. Past and present mental health clients and family members are encouraged to apply. VACANCY INFORMATION: The resulting eligible register for this examination will be used to fill vacancies in the Los Angeles County Department of Mental Health. AVAILABLE SHIFT: Appointees may be required to work any shift, including evenings, nights, weekends, and holidays. APPLICATION AND FILING INFORMATION Applicants are required to complete and submit an online Los Angeles County Employment Application AND Supplemental Questionnaire in order to be considered for this examination. Paper applications, resumes, or any unsolicited documents will not be accepted in lieu of completing the online application and Supplemental Questionnaire. Application filing may be suspended at any time without advance notice. Apply online by clicking on the "Apply" tab for this posting. We must receive your application by 5:00 pm, PT, on the last day of filing. Fill out your application completely. The acceptance of your application will depend on whether you have clearly shown that you meet the Selection Requirements. Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, and description of work performed. If your application is incomplete, it will be rejected. IMPORTANT NOTES Please note that ALL information included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. • FALSIFICATION of any information may result in DISQUALIFICATION or RESCISSION OF APPOINTMENT. • Utilizing VERBIAGE from Class Specification and/or Selection Requirements serving as your description of duties WILL NOT be sufficient to meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED. Plan to submit your online application well in advance before the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on govermmentjobs.com/careers/lacounty,gov you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. CORRESPONDENCE AND UPDATES WILL BE SENT VIA E-MAIL For the time being, all notifications, including results letters and notices of nonacceptance, will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add isan@dmh.lacounty.gov, Exams@dmh.lacounty.gov, and info@governmentjobs.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Applicants have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices. Plan to submit your online application well in advance before the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on govermmentjobs.com/careers/lacount.gov you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. SOCIAL SECURITY NUMBER LANGUAGE Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number . COMPUTER AND INTERNET ACCESS AT LIBRARIES For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. FAIR CHANCE EMPLOYER The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. NO SHARING USER ID AND PASSWORD All applicants must file their applications online using their own user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. DEPARTMENT CONTACT Department Contact Name: Irene San, Exam Analyst Department Contact Phone: (323) 705-4074 or (213) 972-7034 Department Contact Email: exams@dmh.lacounty.gov ADA Coordinator Phone: (323) 705-4074 Teletype Phone: (800) 735-2922 California Relay Services Phone: (800) 735-2922 For detailed information, please click here
STATE CENTER COMMUNITY COLLEGE DISTRICT
Fresno, California, United States
General Purpose Under direction, plans, organizes and manages the operations of an assigned college business office responsible for: disbursing and accounting for financial aid to students; collecting and accounting for student payments ranging from tuition to parking permits; providing accounting services for student government, clubs and trust accounts; and ensuring compliance with applicable rules, regulations and District policies and procedures; provides technical guidance to college managers, administrators, faculty and staff on accounting and financial managers; and performs related duties as assigned. Essential Duties & Responsibilities The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class. Plans, organizes, manages, integrates and evaluates work of the college business office; supervises and participates in developing, implementing and evaluating plans, work processes, systems and procedures to achieve annual goals, objectives and work standards; contributes to the development of and monitors performance against the annual department budget; approves purchases and other expenditures in accordance with District policies and procedures; makes presentations; prepares and maintains a variety of records and reports. Manages the performance of assigned staff; interviews and selects new staff; establishes performance requirements and personal development targets; regularly monitors performance and provides coaching for performance improvement and development; makes compensation recommendations; responds to grievances; approves overtime/compensatory time; subject to concurrence by senior management and Human Resources, takes disciplinary action, up to and including termination, to address performance deficiencies, in accordance with Personnel Commission Rules, Administrative Regulations, Human Resources procedures and collective bargaining agreements; performs other activities relevant to supervision of assigned staff. Provides day-to-day leadership and works with staff to ensure a high-performance, service-oriented work environment that supports achievement of the college's and District's mission, objectives and values; promotes workplace diversity, inclusion, cultural competency and a positive work environment. Interprets, applies and ensures compliance with applicable laws, codes and regulations; remains current on applicable legislative decisions and developments. Works collaboratively with other District departments to ensure effective business flow and decision-making processes; works with Information Technology to resolve applicable system problems and issues. Manages and oversees: the disbursement of federal and state financial aid to students, from pulling award data for a variety of awards including Pell grants, loans, Cal Grant awards, FTIG grants and EOPS/CARE grants into student accounts; netting award amounts against outstanding balances in student accounts; preparing journal vouchers to issue aid checks and direct deposits or invoices students for balances due; establishing payment plans for students with balances due; reconciling financial aid accounts receivable balances to the general ledger; and invoicing students for non-payment drops, no shows, past-due dorm and meal costs and other costs; supervises and may participate in research and resolution of discrepancies and preparation of journal entries to make corrections in complex cases; oversees the audit of all financial aid bank accounts. Manages the student financials collection process and the transfer of accounts to the State Chancellor's Office Treasury Offset Program (COTOP) or other collection company utilized by the District on a District-wide basis; drafts and executes the contract for COTOP services; sends official letters to students and submits a report to the State Chancellor's Office; regularly reviews the status of accounts; removes debts due to bankruptcy; reconciles payments and updates student records; prepares annual reports of debts collected. Manages cashiering services performed by staff and/or student aides including: taking, recording and receipting of payments for tuition, transcripts and payment of student debts, loans and account balances; researching and answering questions on student accounts; selling ASB cards, parking permits and other cards/items and posting transactions; reviews and approves reconciliation of the business office bank and monthly reconciliation and balancing of the cash vault. Manages accounting and financial services for student government, clubs, trust accounts, athletics and other campus functions; prepares the annual co-curricular budget; oversees administration of accounts including the preparation, processing and payment of purchase orders and requests for payment; reviews all journal entries and ensures processes comply with all applicable requirements; oversees the receipt and deposit of fees for other departments including parking and library fees, athletics receipts, materials fees, theater box office and other fees and receipts. Oversees billing of and collections from agencies sponsoring students including the Veterans Administration, Workforce Investment Board, international students, police agencies, private companies and others based on sponsorship agreements. Manages and oversees campus cash management and cash accounting functions; maintains and updates cash handling policies and procedures for all campus accounts; monitors cash flows and ensures that appropriate balances are maintained for expected payments; oversees the reconciliation of campus cash accounts; performs regular internal audits to verify that District cash handling and business office internal control procedures are fully complied with by staff; prepares documentation requested by the District's outside auditors during the annual audit process. Calculates and submits quarter sales and use tax returns for campus accounts. Implements the District/college safety program for business office operations; ensures staff follows safety policy in work methods and procedures. Demonstrates sensitivity to and understanding of historically minoritized groups and participates in professional development activities to increase cultural competency to enhance equity-minded practices within the District. OTHER DUTIES Oversees the processing of new student hires for the college and the preparation, maintenance and transmittal of timekeeping and payroll to the District Office to meet Human Resources requirements and payroll deadlines. Prepares for or performs the Program Review process; conducts grievance meetings with students to understand and try to resolve their issues and complaints. Represents the District on local and statewide professional organizations and committees. Performs related duties as assigned. Employment Standards / Minimum Qualifications KNOWLEDGE, SKILLS AND ABILITIES Knowledge of: Federal, state and District rules, regulations, policies and procedures governing the award of financial aid at a level of detail necessary to supervise and oversee assigned financial aid responsibilities. Use and operation of applicable modules of the District's enterprise accounting and finance and student accounting systems. Federal Privacy Act regulations regarding the release of private employee and student information. District policies, procedures and practices governing budgeting, purchasing, accounts payable processing, cash handling and receipting, and related financial transactions. Accounting principles, methods and practices, including methods of cash control, internal control accounting standards and financial reporting. Applicable federal, state and local laws, rules and regulations including the District/college safety program. Principles and practices of sound business communication including proper English usage, grammar, spelling and punctuation. Principles and practices of public administration, including budgeting, purchasing and maintaining public records. Research methods and analysis techniques. Principles and practices of effective management and supervision. Safety policies and safe work practices applicable to the work being performed. Personnel Commission Rules, Board Policies, Administrative Regulations, Human Resources procedures and collective bargaining agreements. Skills and Abilities to: Plan, organize, manage, assign, delegate, review and evaluate the work of assigned business office staff. Define issues, analyze problems, evaluate alternatives and develop sound, independent conclusions and recommendations in accordance with laws, regulations, rules and policies. Organize, set priorities and exercise sound, independent judgment within areas of responsibility. Develop and implement appropriate procedures and controls. Understand, interpret, explain and apply applicable laws, codes and ordinances, including District and Board of Trustees policies applicable to areas of assigned responsibility. Represent the District effectively in dealings with students, parents, vendors and representatives of the State Chancellor's Office. Prepare clear, concise and comprehensive accounting statements, reports, correspondence, studies and other written materials. Make presentations and present proposals and recommendations clearly, logically and persuasively to diverse audiences. Use tact and diplomacy in dealing with sensitive and complex issues, situations and concerned people. Effectively engage and support historically minoritized groups by addressing issues of equity and improving culturally responsive service-oriented practices. Communicate effectively, both orally and in writing. Understand and follow written and oral instructions. Operate a computer and use standard business software. Develop and maintain an inclusive work environment that fosters diversity, respect and engagement. Establish and maintain effective working relationships with all those encountered in the course of work. EDUCATION AND EXPERIENCE Graduation from an accredited college or university with a bachelor's degree in accounting, business administration or a closely related field, and at least four years of progressively responsible experience in finance, accounting, financial aid or other relevant fields, at least some of which was in a lead or supervisory capacity; or an equivalent combination of training and experience. LICENSES, CERTIFICATES AND OTHER REQUIREMENTS A valid California driver's license and the ability to maintain insurability under the District's vehicle insurance program. PHYSICAL AND MENTAL DEMANDS The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this class, employees are regularly required to sit; talk or hear, both in person and by telephone; use hands repetitively to finger, handle, feel or operate computers and standard office equipment; and reach with hands and arms. An employee is frequently required to stand and walk and may be required to lift up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Mental Demands While performing the duties of this class, employees are regularly required to use written and oral communication skills; read and interpret complex data, information and documents; analyze and solve complex problems; use math and mathematical reasoning; learn and apply new information and skills; perform highly detailed work on multiple concurrent tasks with frequent interruptions; and interact with managers, employees, students and others encountered in the course of work. WORKING ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees work in a typical business office environment where there can be high traffic and loud noise at times. The employee may be required to travel to locations other than assigned work site and to adjust to work schedule changes and requirements to work overtime. Assessment Process APPLICATION SUBMISSION To move forward in the selection process, you must complete an online application through our website at: http://www.schooljobs.com/scccd . Please attach to your application a copy of your degree or transcripts ( must include the date when the degree was awarded) or your application may be considered incomplete. Resumes may also be uploaded but cannot be used in place of a completed application. ONCE YOU HAVE SUBMITTED YOUR APPLICATION YOU WILL NOT BE ABLE TO MAKE REVISIONS TO YOUR APPLICATION MATERIALS. When completing the application, please make sure you include ALL current and previous employment in the Work Experience section of the application and complete ALL fields, including the name and contact information for your supervisors. Experience that is included in the resume but not in the Work Experience section of the application may not be considered for the purpose of determining whether you meet the minimum qualifications. All required documents must be submitted by the applicant. Personnel Commission staff will not upload your documents for you. The State Center Community College District does not accept letters of recommendation for classified positions. Please do not attempt to attach letters of recommendation to your application. APPLICATION REVIEW AND ASSESSMENTS The application review process includes an evaluation of training and experience based on given application information and answers to supplemental questionnaire. Only the most qualified applicants, who pass the minimum qualifications review, will be invited to the assessment process. The assessment process will include an oral assessment (65% weight) and a written assessment (35% weight). Passing score is 75% out of 100% on each assessment section. TESTING TENTATIVELY SCHEDULED AS FOLLOWS: ORAL INTERVIEW ASSESSMENT: OCTOBER 15 & OCTOBER 16, 2024 WRITTEN PROMPT ASSESSMENT: OCTOBER 15 & OCTOBER 16, 2024 The assessment process / assessment date is subject to change as needs dictate. All communication regarding this process will be delivered via email to the address listed on your application. ELIGIBILITY LIST Candidates who attain a passing score on each part of the assessment will be placed in rank order on an open-competitive eligibility list. Using the same process, a separate Promotional List will be established and both Lists will be used concurrently. Unless otherwise indicated, the eligibility list will be used to fill current for at least six months . The current vacancy is a split position working at Clovis Community College and Madera Community College. PASSING THE ASSESSMENTS AND BEING PLACED ON THE ELIGIBILITY LIST DO NOT GUARANTEE AN OFFER OF EMPLOYMENT. ACCOMMODATIONS Individuals with disabilities requiring reasonable accommodation in the selection process must inform the State Center Community College District Personnel Commission Department in writing no later than the filing date stated on the announcement. Those applicants needing such accommodations should document this request including an explanation as to the type and extent of accommodation needed to participate in the selection process. SCCCD is an equal opportunity employer committed to fostering innovation and inclusivity. We respond proactively to the diverse needs of the community and welcome individuals excited to join our District’s purpose to support student success both locally and globally. United, we the faculty, classified professionals and administrators pledge to treat all applicants and employees fairly and equitably. Full-time permanent positions provide an attractive benefit package which includes health, dental and vision coverage for the employee and eligible dependents, as well as life insurance and disability coverage for employees.Part-time positions are paid hourly, with limited benefits. For a detailed list of benefits, visit our benefits page . Closing Date/Time: 10/4/2024 11:59 PM Pacific
Sep 07, 2024
Full Time
General Purpose Under direction, plans, organizes and manages the operations of an assigned college business office responsible for: disbursing and accounting for financial aid to students; collecting and accounting for student payments ranging from tuition to parking permits; providing accounting services for student government, clubs and trust accounts; and ensuring compliance with applicable rules, regulations and District policies and procedures; provides technical guidance to college managers, administrators, faculty and staff on accounting and financial managers; and performs related duties as assigned. Essential Duties & Responsibilities The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class. Plans, organizes, manages, integrates and evaluates work of the college business office; supervises and participates in developing, implementing and evaluating plans, work processes, systems and procedures to achieve annual goals, objectives and work standards; contributes to the development of and monitors performance against the annual department budget; approves purchases and other expenditures in accordance with District policies and procedures; makes presentations; prepares and maintains a variety of records and reports. Manages the performance of assigned staff; interviews and selects new staff; establishes performance requirements and personal development targets; regularly monitors performance and provides coaching for performance improvement and development; makes compensation recommendations; responds to grievances; approves overtime/compensatory time; subject to concurrence by senior management and Human Resources, takes disciplinary action, up to and including termination, to address performance deficiencies, in accordance with Personnel Commission Rules, Administrative Regulations, Human Resources procedures and collective bargaining agreements; performs other activities relevant to supervision of assigned staff. Provides day-to-day leadership and works with staff to ensure a high-performance, service-oriented work environment that supports achievement of the college's and District's mission, objectives and values; promotes workplace diversity, inclusion, cultural competency and a positive work environment. Interprets, applies and ensures compliance with applicable laws, codes and regulations; remains current on applicable legislative decisions and developments. Works collaboratively with other District departments to ensure effective business flow and decision-making processes; works with Information Technology to resolve applicable system problems and issues. Manages and oversees: the disbursement of federal and state financial aid to students, from pulling award data for a variety of awards including Pell grants, loans, Cal Grant awards, FTIG grants and EOPS/CARE grants into student accounts; netting award amounts against outstanding balances in student accounts; preparing journal vouchers to issue aid checks and direct deposits or invoices students for balances due; establishing payment plans for students with balances due; reconciling financial aid accounts receivable balances to the general ledger; and invoicing students for non-payment drops, no shows, past-due dorm and meal costs and other costs; supervises and may participate in research and resolution of discrepancies and preparation of journal entries to make corrections in complex cases; oversees the audit of all financial aid bank accounts. Manages the student financials collection process and the transfer of accounts to the State Chancellor's Office Treasury Offset Program (COTOP) or other collection company utilized by the District on a District-wide basis; drafts and executes the contract for COTOP services; sends official letters to students and submits a report to the State Chancellor's Office; regularly reviews the status of accounts; removes debts due to bankruptcy; reconciles payments and updates student records; prepares annual reports of debts collected. Manages cashiering services performed by staff and/or student aides including: taking, recording and receipting of payments for tuition, transcripts and payment of student debts, loans and account balances; researching and answering questions on student accounts; selling ASB cards, parking permits and other cards/items and posting transactions; reviews and approves reconciliation of the business office bank and monthly reconciliation and balancing of the cash vault. Manages accounting and financial services for student government, clubs, trust accounts, athletics and other campus functions; prepares the annual co-curricular budget; oversees administration of accounts including the preparation, processing and payment of purchase orders and requests for payment; reviews all journal entries and ensures processes comply with all applicable requirements; oversees the receipt and deposit of fees for other departments including parking and library fees, athletics receipts, materials fees, theater box office and other fees and receipts. Oversees billing of and collections from agencies sponsoring students including the Veterans Administration, Workforce Investment Board, international students, police agencies, private companies and others based on sponsorship agreements. Manages and oversees campus cash management and cash accounting functions; maintains and updates cash handling policies and procedures for all campus accounts; monitors cash flows and ensures that appropriate balances are maintained for expected payments; oversees the reconciliation of campus cash accounts; performs regular internal audits to verify that District cash handling and business office internal control procedures are fully complied with by staff; prepares documentation requested by the District's outside auditors during the annual audit process. Calculates and submits quarter sales and use tax returns for campus accounts. Implements the District/college safety program for business office operations; ensures staff follows safety policy in work methods and procedures. Demonstrates sensitivity to and understanding of historically minoritized groups and participates in professional development activities to increase cultural competency to enhance equity-minded practices within the District. OTHER DUTIES Oversees the processing of new student hires for the college and the preparation, maintenance and transmittal of timekeeping and payroll to the District Office to meet Human Resources requirements and payroll deadlines. Prepares for or performs the Program Review process; conducts grievance meetings with students to understand and try to resolve their issues and complaints. Represents the District on local and statewide professional organizations and committees. Performs related duties as assigned. Employment Standards / Minimum Qualifications KNOWLEDGE, SKILLS AND ABILITIES Knowledge of: Federal, state and District rules, regulations, policies and procedures governing the award of financial aid at a level of detail necessary to supervise and oversee assigned financial aid responsibilities. Use and operation of applicable modules of the District's enterprise accounting and finance and student accounting systems. Federal Privacy Act regulations regarding the release of private employee and student information. District policies, procedures and practices governing budgeting, purchasing, accounts payable processing, cash handling and receipting, and related financial transactions. Accounting principles, methods and practices, including methods of cash control, internal control accounting standards and financial reporting. Applicable federal, state and local laws, rules and regulations including the District/college safety program. Principles and practices of sound business communication including proper English usage, grammar, spelling and punctuation. Principles and practices of public administration, including budgeting, purchasing and maintaining public records. Research methods and analysis techniques. Principles and practices of effective management and supervision. Safety policies and safe work practices applicable to the work being performed. Personnel Commission Rules, Board Policies, Administrative Regulations, Human Resources procedures and collective bargaining agreements. Skills and Abilities to: Plan, organize, manage, assign, delegate, review and evaluate the work of assigned business office staff. Define issues, analyze problems, evaluate alternatives and develop sound, independent conclusions and recommendations in accordance with laws, regulations, rules and policies. Organize, set priorities and exercise sound, independent judgment within areas of responsibility. Develop and implement appropriate procedures and controls. Understand, interpret, explain and apply applicable laws, codes and ordinances, including District and Board of Trustees policies applicable to areas of assigned responsibility. Represent the District effectively in dealings with students, parents, vendors and representatives of the State Chancellor's Office. Prepare clear, concise and comprehensive accounting statements, reports, correspondence, studies and other written materials. Make presentations and present proposals and recommendations clearly, logically and persuasively to diverse audiences. Use tact and diplomacy in dealing with sensitive and complex issues, situations and concerned people. Effectively engage and support historically minoritized groups by addressing issues of equity and improving culturally responsive service-oriented practices. Communicate effectively, both orally and in writing. Understand and follow written and oral instructions. Operate a computer and use standard business software. Develop and maintain an inclusive work environment that fosters diversity, respect and engagement. Establish and maintain effective working relationships with all those encountered in the course of work. EDUCATION AND EXPERIENCE Graduation from an accredited college or university with a bachelor's degree in accounting, business administration or a closely related field, and at least four years of progressively responsible experience in finance, accounting, financial aid or other relevant fields, at least some of which was in a lead or supervisory capacity; or an equivalent combination of training and experience. LICENSES, CERTIFICATES AND OTHER REQUIREMENTS A valid California driver's license and the ability to maintain insurability under the District's vehicle insurance program. PHYSICAL AND MENTAL DEMANDS The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this class, employees are regularly required to sit; talk or hear, both in person and by telephone; use hands repetitively to finger, handle, feel or operate computers and standard office equipment; and reach with hands and arms. An employee is frequently required to stand and walk and may be required to lift up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Mental Demands While performing the duties of this class, employees are regularly required to use written and oral communication skills; read and interpret complex data, information and documents; analyze and solve complex problems; use math and mathematical reasoning; learn and apply new information and skills; perform highly detailed work on multiple concurrent tasks with frequent interruptions; and interact with managers, employees, students and others encountered in the course of work. WORKING ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees work in a typical business office environment where there can be high traffic and loud noise at times. The employee may be required to travel to locations other than assigned work site and to adjust to work schedule changes and requirements to work overtime. Assessment Process APPLICATION SUBMISSION To move forward in the selection process, you must complete an online application through our website at: http://www.schooljobs.com/scccd . Please attach to your application a copy of your degree or transcripts ( must include the date when the degree was awarded) or your application may be considered incomplete. Resumes may also be uploaded but cannot be used in place of a completed application. ONCE YOU HAVE SUBMITTED YOUR APPLICATION YOU WILL NOT BE ABLE TO MAKE REVISIONS TO YOUR APPLICATION MATERIALS. When completing the application, please make sure you include ALL current and previous employment in the Work Experience section of the application and complete ALL fields, including the name and contact information for your supervisors. Experience that is included in the resume but not in the Work Experience section of the application may not be considered for the purpose of determining whether you meet the minimum qualifications. All required documents must be submitted by the applicant. Personnel Commission staff will not upload your documents for you. The State Center Community College District does not accept letters of recommendation for classified positions. Please do not attempt to attach letters of recommendation to your application. APPLICATION REVIEW AND ASSESSMENTS The application review process includes an evaluation of training and experience based on given application information and answers to supplemental questionnaire. Only the most qualified applicants, who pass the minimum qualifications review, will be invited to the assessment process. The assessment process will include an oral assessment (65% weight) and a written assessment (35% weight). Passing score is 75% out of 100% on each assessment section. TESTING TENTATIVELY SCHEDULED AS FOLLOWS: ORAL INTERVIEW ASSESSMENT: OCTOBER 15 & OCTOBER 16, 2024 WRITTEN PROMPT ASSESSMENT: OCTOBER 15 & OCTOBER 16, 2024 The assessment process / assessment date is subject to change as needs dictate. All communication regarding this process will be delivered via email to the address listed on your application. ELIGIBILITY LIST Candidates who attain a passing score on each part of the assessment will be placed in rank order on an open-competitive eligibility list. Using the same process, a separate Promotional List will be established and both Lists will be used concurrently. Unless otherwise indicated, the eligibility list will be used to fill current for at least six months . The current vacancy is a split position working at Clovis Community College and Madera Community College. PASSING THE ASSESSMENTS AND BEING PLACED ON THE ELIGIBILITY LIST DO NOT GUARANTEE AN OFFER OF EMPLOYMENT. ACCOMMODATIONS Individuals with disabilities requiring reasonable accommodation in the selection process must inform the State Center Community College District Personnel Commission Department in writing no later than the filing date stated on the announcement. Those applicants needing such accommodations should document this request including an explanation as to the type and extent of accommodation needed to participate in the selection process. SCCCD is an equal opportunity employer committed to fostering innovation and inclusivity. We respond proactively to the diverse needs of the community and welcome individuals excited to join our District’s purpose to support student success both locally and globally. United, we the faculty, classified professionals and administrators pledge to treat all applicants and employees fairly and equitably. Full-time permanent positions provide an attractive benefit package which includes health, dental and vision coverage for the employee and eligible dependents, as well as life insurance and disability coverage for employees.Part-time positions are paid hourly, with limited benefits. For a detailed list of benefits, visit our benefits page . Closing Date/Time: 10/4/2024 11:59 PM Pacific
CITY OF ATLANTA, GA
Atlanta, Georgia, United States
Minimum Education & Experience Requirements Bachelor’s degree in accounting, business administration, public administration, public policy, urban planning, human services, sociology, psychology, communications or related field (equivalent professional experience may be considered for substitution for the required degree as an exception). 3-5 years of administrative experience, preferably in the public sector. Preferred Education & Experience Bachelor's degree in business or public administration, or related field and 5 years of management, public relations, communication, or related experience including 1-3 years of supervisory and project management experience. Licensures & Certifications None required. Essential Capabilities & Work Environment Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with job. Position may require evening and weekend availability and local travel. Closing Date/Time: 2024-11-28
Aug 14, 2024
Full Time
Minimum Education & Experience Requirements Bachelor’s degree in accounting, business administration, public administration, public policy, urban planning, human services, sociology, psychology, communications or related field (equivalent professional experience may be considered for substitution for the required degree as an exception). 3-5 years of administrative experience, preferably in the public sector. Preferred Education & Experience Bachelor's degree in business or public administration, or related field and 5 years of management, public relations, communication, or related experience including 1-3 years of supervisory and project management experience. Licensures & Certifications None required. Essential Capabilities & Work Environment Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with job. Position may require evening and weekend availability and local travel. Closing Date/Time: 2024-11-28
Cal State University (CSU) Long Beach
1250 North Bellflower Boulevard, Long Beach, California 90840, USA
Job Summary The incumbent assumes all ASM/HRM operations responsibilities to ensure that Human Resources and Budget management functions of the HRM department are completed in a timely and appropriate manner. Facilitates the completion of other centralized functions such as events, business continuity, planning and other duties as assigned. In addition, this position will play an integral role in the implementation of collective bargaining agreements, executive orders and technical letters issued by the Chancellor's office regarding human resource policy. Furthermore, this position is the project lead for all HR related functions outsourced by the Chancellor's Office/other CSU Agency to the campus. As well as being the subject expert on independent contractors, conflict of interest and acts as a backing up with unemployment/worker's compensation administration and additional administrative functions. Key Responsibilities Oversight of all Compensation, Employment, On-boarding activities, and Budget Functions for Human Resources - Initiates recruitments in PeopleSoft. Obtains necessary approvals, position descriptions, interview questions, and other required documentation. Screens resumes that are received. Contacts applicants for initial screening and to schedule interviews. Coordinates interview process across department. Once finalist candidate is selected, checks reference, works with AVP to determine offer amount, makes offer and ensures that communication with candidate takes place. Implementation of HR Policies, procedures. Subject matter expert on Conflict of Interest/Form 700 and independent contractors - Review HR Technical letters as issued by the Chancellor's Office and HR Systemwide staff to assess impact and develop implementation strategies across many areas. Coordinate with Faculty Affairs, Budget, and Staff Human Resources as appropriate. Determine PeopleSoft HR impact and manage changes. The incumbent will facilitate the communication of policy matters and procedural changes. HR Operations & Special Event Activities - Prepares training presentations and materials for campus constitutes regarding: Student Payroll, FWS, New Hire Sign-in and Summer Bridge. Serves as the primary liaison between CSUCO Management and the CSU B HR Staff. Primary functions include functional implementation, management of CSULB customer service delivery team, development of customer service best practices, and continuous evaluation of daily operations to ensure quality and effective HR service delivery. Relocation Services - Development and administration of a standardized relocation program for all campus employees, including faculty. Worker's Compensation and Unemployment Administration - Assists Workers Comp and Unemployment Manager Worker's Compensation. Knowledge Skills and Abilities Ability to take direction, assimilate information and learn all the responsibilities of the position. Ability to select, understand and consistently apply policies/procedures according to directive or CSU guidelines. Ability to review detailed numerical records or transactions to identify, trace and correct processing errors and take appropriate action to remedy problems. Ability to work under pressure with constant interruptions. Ability to set priorities and deadlines to ensure that multiple projects are completed in a timely manner. Strong management abilities. Able to work well with team members and promote unity. Outstanding technical skills. Excellent communication skills with the public required. Strong English grammar, spelling, and punctuation skills. Knowledge of general office procedures and practices. Team player and self-starter. Excellent critical and strategic thinking skills. Ability to initiate actions and solve problems using sound judgment by gathering data, reasoning logically and drawing valid conclusions. Demonstrated, relevant knowledge of principles and practices of personnel management. General knowledge of payroll administration. Experience as an active participant in the development and application of payroll and benefits procedures. Knowledge of business strategy and techniques for aligning HR programs with business priorities. Ability to redirect approaches in the face of new opportunities. Computer competence and proficiency with application software such as Word, Excel, PowerPoint, and Microsoft. Ability to communicate with an ethnically and culturally diverse campus community. Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures. Ability to contribute to a positive university experience for each and every student and assist in achieving the university's commitment to a "vision of excellence." Education and Experience A minimum of five years of general administrative experience in payroll and human resources or equivalent combination of education and experience required. • CSU experience strongly preferred. • Bachelor's degree required. Graduate level degree is preferred. Physical Summary Sedentary work - Involves mainly sitting. Walking and standing are minimal. Lifting is limited to lightweight objects. (10 pounds or less). Department HR Service Group Compensation Hiring Range : The hiring range for this position is $6,666 - $7,500 per month commensurate with candidate's education, experience, skills, and training. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. Benefits This is a management level position with an attractive benefits package, which includes a vacation accrual rate of 16 hours per month, and excellent choice of medical, dental, and vision insurance, long term disability coverage, life insurance, educational fee waiver, and retirement benefits. Classification Administrator I Application Procedures Click Apply Now to complete the CSULB Online Employment Application. PLEASE FILL OUT THE APPLICATION COMPLETELY It is important that all sections of the on-line application are filled out completely and accurately. Please include all relevant education and experience. Your application will be used to determine whether you meet the minimum qualifications for this position. Additional Information The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Due to the nature of this position, current CSULB employees are subject to a criminal record check unless they have successfully completed a criminal background check through CSULB within the past 12 months. CSULB is not a sponsoring agency for staff and management positions (i.e. H-1B Visas). California State University Long Beach expects respectful, professional behavior from its employees in all situations. Acts of harassment or abusive conduct are prohibited. Demonstrated appropriate professional behavior, treating others with civility and respect, and refusing to tolerate abusive conduct is expected of all employees. Accommodations We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact StaffHR-Accommodations@csulb.edu . Out of State Employment Policy California State University, Long Beach, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Equal Employment Statement California State University Long Beach is an Affirmative Action/Equal Opportunity Employer that is strongly committed to promoting diversity in all areas of the campus community. We consider qualified applicants for employment without regard to age, physical or mental disability, gender or sex, genetic information, gender identity, gender expression, marital status, medical condition, nationality, race or ethnicity, religion or religious creed, sexual orientation, and veteran or military status. Conflict of Interest The duties of this position will include participation in decisions that may have a material financial benefit to the incumbent. Therefore, the selected candidate will be required to file Conflict of Interest Form 700: Statement of Economic Interest on an annual basis, complete ethics training within 6 months of appointment, and attend this training every other year thereafter. Advertised: Jul 30 2024 Pacific Daylight Time Applications close: Aug 13 2024 Pacific Daylight Time Closing Date/Time:
Jul 31, 2024
Job Summary The incumbent assumes all ASM/HRM operations responsibilities to ensure that Human Resources and Budget management functions of the HRM department are completed in a timely and appropriate manner. Facilitates the completion of other centralized functions such as events, business continuity, planning and other duties as assigned. In addition, this position will play an integral role in the implementation of collective bargaining agreements, executive orders and technical letters issued by the Chancellor's office regarding human resource policy. Furthermore, this position is the project lead for all HR related functions outsourced by the Chancellor's Office/other CSU Agency to the campus. As well as being the subject expert on independent contractors, conflict of interest and acts as a backing up with unemployment/worker's compensation administration and additional administrative functions. Key Responsibilities Oversight of all Compensation, Employment, On-boarding activities, and Budget Functions for Human Resources - Initiates recruitments in PeopleSoft. Obtains necessary approvals, position descriptions, interview questions, and other required documentation. Screens resumes that are received. Contacts applicants for initial screening and to schedule interviews. Coordinates interview process across department. Once finalist candidate is selected, checks reference, works with AVP to determine offer amount, makes offer and ensures that communication with candidate takes place. Implementation of HR Policies, procedures. Subject matter expert on Conflict of Interest/Form 700 and independent contractors - Review HR Technical letters as issued by the Chancellor's Office and HR Systemwide staff to assess impact and develop implementation strategies across many areas. Coordinate with Faculty Affairs, Budget, and Staff Human Resources as appropriate. Determine PeopleSoft HR impact and manage changes. The incumbent will facilitate the communication of policy matters and procedural changes. HR Operations & Special Event Activities - Prepares training presentations and materials for campus constitutes regarding: Student Payroll, FWS, New Hire Sign-in and Summer Bridge. Serves as the primary liaison between CSUCO Management and the CSU B HR Staff. Primary functions include functional implementation, management of CSULB customer service delivery team, development of customer service best practices, and continuous evaluation of daily operations to ensure quality and effective HR service delivery. Relocation Services - Development and administration of a standardized relocation program for all campus employees, including faculty. Worker's Compensation and Unemployment Administration - Assists Workers Comp and Unemployment Manager Worker's Compensation. Knowledge Skills and Abilities Ability to take direction, assimilate information and learn all the responsibilities of the position. Ability to select, understand and consistently apply policies/procedures according to directive or CSU guidelines. Ability to review detailed numerical records or transactions to identify, trace and correct processing errors and take appropriate action to remedy problems. Ability to work under pressure with constant interruptions. Ability to set priorities and deadlines to ensure that multiple projects are completed in a timely manner. Strong management abilities. Able to work well with team members and promote unity. Outstanding technical skills. Excellent communication skills with the public required. Strong English grammar, spelling, and punctuation skills. Knowledge of general office procedures and practices. Team player and self-starter. Excellent critical and strategic thinking skills. Ability to initiate actions and solve problems using sound judgment by gathering data, reasoning logically and drawing valid conclusions. Demonstrated, relevant knowledge of principles and practices of personnel management. General knowledge of payroll administration. Experience as an active participant in the development and application of payroll and benefits procedures. Knowledge of business strategy and techniques for aligning HR programs with business priorities. Ability to redirect approaches in the face of new opportunities. Computer competence and proficiency with application software such as Word, Excel, PowerPoint, and Microsoft. Ability to communicate with an ethnically and culturally diverse campus community. Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures. Ability to contribute to a positive university experience for each and every student and assist in achieving the university's commitment to a "vision of excellence." Education and Experience A minimum of five years of general administrative experience in payroll and human resources or equivalent combination of education and experience required. • CSU experience strongly preferred. • Bachelor's degree required. Graduate level degree is preferred. Physical Summary Sedentary work - Involves mainly sitting. Walking and standing are minimal. Lifting is limited to lightweight objects. (10 pounds or less). Department HR Service Group Compensation Hiring Range : The hiring range for this position is $6,666 - $7,500 per month commensurate with candidate's education, experience, skills, and training. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. Benefits This is a management level position with an attractive benefits package, which includes a vacation accrual rate of 16 hours per month, and excellent choice of medical, dental, and vision insurance, long term disability coverage, life insurance, educational fee waiver, and retirement benefits. Classification Administrator I Application Procedures Click Apply Now to complete the CSULB Online Employment Application. PLEASE FILL OUT THE APPLICATION COMPLETELY It is important that all sections of the on-line application are filled out completely and accurately. Please include all relevant education and experience. Your application will be used to determine whether you meet the minimum qualifications for this position. Additional Information The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Due to the nature of this position, current CSULB employees are subject to a criminal record check unless they have successfully completed a criminal background check through CSULB within the past 12 months. CSULB is not a sponsoring agency for staff and management positions (i.e. H-1B Visas). California State University Long Beach expects respectful, professional behavior from its employees in all situations. Acts of harassment or abusive conduct are prohibited. Demonstrated appropriate professional behavior, treating others with civility and respect, and refusing to tolerate abusive conduct is expected of all employees. Accommodations We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact StaffHR-Accommodations@csulb.edu . Out of State Employment Policy California State University, Long Beach, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Equal Employment Statement California State University Long Beach is an Affirmative Action/Equal Opportunity Employer that is strongly committed to promoting diversity in all areas of the campus community. We consider qualified applicants for employment without regard to age, physical or mental disability, gender or sex, genetic information, gender identity, gender expression, marital status, medical condition, nationality, race or ethnicity, religion or religious creed, sexual orientation, and veteran or military status. Conflict of Interest The duties of this position will include participation in decisions that may have a material financial benefit to the incumbent. Therefore, the selected candidate will be required to file Conflict of Interest Form 700: Statement of Economic Interest on an annual basis, complete ethics training within 6 months of appointment, and attend this training every other year thereafter. Advertised: Jul 30 2024 Pacific Daylight Time Applications close: Aug 13 2024 Pacific Daylight Time Closing Date/Time:
Sacramento County, CA
Sacramento, California, United States
The Position There is an additional 3.35% Management Differential which is added to the posted salary for this class. This is a limited continuous filing exam. Next filing cut-offs are at 5:00 pm on: 9/30/24, 10/21/24, 11/12/24 (Final) Under general direction, directs, manages, supervises, and coordinates the activities and operations of Waste Management residential refuse collection; year-round neighborhood cleanup programs; transfer and disposal operations; curbside recycling; organic waste collection and other resource recovery and waste diversion; associated fleet programs; and coordinates assigned activities with other divisions, departments, outside agencies, and the general public. Examples of Knowledge and Abilities Knowledge of Principles and practices of management and organizational theory, including planning, organizational design, business finance, business development, project management, and organizational effectiveness Principles and practices of supervision, discipline, leadership, mentoring, and training Applicable federal, state, and local laws, codes, and regulations affecting solid waste management plans, operations, and personnel Operational characteristics, services, and activities of assigned programs and functions Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, databases, and other specialized applications related to area of assignment English usage, spelling, grammar, and punctuation Solid waste collection, disposal, transfer operations, and recycling methods and systems Cost elements and revenue sources for solid waste projects and services Division budget preparation process Ability to Select, supervise, train, and evaluate staff Plan, coordinate, assign, and review the work of subordinate staff Investigate and resolve disciplinary issues Work independently, prioritize work, coordinate activities and meet critical deadlines Develop, monitor and interpret budgets and other financial documents Develop and maintain cooperative, effective working relationships with others Communicate clearly and concisely, both verbally and in writing Interpret and apply applicable federal, state, and local laws, codes, and regulations Apply customer service skills, including the identification of customer needs and follow up to ensure customer commitments have been met Influence and persuade others to take a desired action and/or direction Interpret and summarize a variety of data and information Exercise discretion and maintain confidentiality of information Plan complex jobs, including the utilization of personnel, materials and equipment Complete complex work assignments and establish work project schedules and procedures Prepare special reports and correspondence related to the work of the section Employment Qualifications Minimum Qualifications Three years of full-time paid experience at the supervisory level or higher in solid waste collection, recycling, transfer, disposal, or public works operations or other field closely related to the intent of the class. AND An Associate of Arts Degree, or higher, from an accredited college or university. Note: Additional full time paid experience at the supervisory level involved in solid waste operations, recycling, transfer, disposal, public works operations, trucking, logistics, construction or related field to the intent of the class may substitute for the required education on a year-for-year basis. (2080 hours is equal to 30 units) Note: If the word “experience” is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. Criminal History and Background Checks: The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate’s ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained. The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks where authorized by Labor Code section 1024.5, Social Security Number verification, professional license/registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process. In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act. License Requirement: A valid Driver License, Class C or higher, is required at the time of appointment. Failure to obtain or maintain the appropriate California Driver License, or comply with state and federal guidelines for utilization, may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis. Physical Requirements: Positions in this class require the incumbents to be able to: Lift, push and pull equipment and/or refuse or other materials when providing assistance to crews in the field. Climb into and out of trucks and/or equipment. Work on uneven terrain. Individuals who do not meet these requirements due to disability will be reviewed on a case-by-case basis. Working Conditions: Positions in this class require the incumbents to: Occasionally work weekends, holidays, and non-routine hours. Work outside in all types of weather conditions. Work around dust, dirt, odors, noise, and refuse. Walk on an uneven terrain. Work indoors in an office building. Probationary Period The probationary period for this classification is twelve (12) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net Sacramento County is about enriching communities to thrive. We strive to create inclusive workplaces that reflect the communities we serve. We value and celebrate the unique perspectives, backgrounds, abilities, and diverse dimensions of our employees and residents. Through transparency, courage, innovation, and trust we are committed to advance equity and transformational change. We are a proud equal opportunity employer. If you need assistance or an accommodation due to a disability for any phase of the hiring process, please contact our Disability Compliance Office at dco@saccounty.gov or 916-874-7642, CA Relay 711. EMPLOYEE BENEFITS As an employee of the County of Sacramento, there will be a variety of benefits available to you. These benefits currently include: health, dental and life insurance; flexible spending account options for dependent care and unreimbursed dental and/or medical cost; and an employee assistance program (EAP). GENERAL BENEFITS: Most employee benefits are similar to the following for all County employees. However, some benefits differ, depending on the employee representation unit to which the employee's job classification is assigned. Information about the exact benefits applicable to a particular job classification may be obtained from the Sacramento County Department of Benefits or by visiting www.saccountyjobs.net. TEMPORARY POSITIONS: Most benefits do not apply to temporary positions. The explanations of benefits applies to employees in regular positions. SALARY STEP INCREASES: The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% are given annually until the top of the salary range has been attained. PAY: All employees are paid bi-weekly via direct deposit into the employee's bank account. The pay period covers fourteen (14) calendar days, starting on a Sunday and ending on the second Saturday thereafter. Salaries are generally paid on the Friday following the end of the pay period. Employees can set up their direct deposit and access their pay information via Employee Self Service in MySacCounty. VACATION: Generally, vacation with pay begins at 10 days annually. With increase over a period of years, the maximum annual vacation with pay is 25 days. HOLIDAYS: 14.5 holidays per year as recognized. SICK LEAVE: Equivalent to 15 days annually, unlimited accumulation. Upon retirement, unused sick leave is converted to retirement service credit. PARENTAL LEAVE: Entitles a regular County employee, with at least one year of continuous employment, to schedule a paid parental leave of up to 160 hours upon the birth or during the process of an adoption of a minor child. Parental leave shall be approved by the employee's appointing authority, except where the granting of the parental leave request would unduly interfere with or cause severe hardship upon department operations. TUITION REIMBURSEMENT: Dependent upon union agreements, regular County employees may be eligible to receive Tuition Reimbursement. The costs for course tuition/registration fees and required books/supplies are eligible for reimbursement. Tuition reimbursement amounts may vary depending upon union agreement. RETIREMENT: Social Security and Sacramento County Employees' Retirement System coverage. HEALTH INSURANCE: The County offers a variety of health plan design options to fit individual needs. DENTAL INSURANCE: The County provides a comprehensive dental benefit program for regular full-time and part-time employees and their eligible dependents. This plan pays on a set fee schedule that varies by procedure. Any amount over the fee schedule is the employee's responsibility. The yearly maximum is $2,000 per person, not including orthodontia. The orthodontic benefit is 50% of covered charges with a lifetime maximum of $1,000 per person. LIFE INSURANCE: The County of Sacramento provides a basic life insurance benefit of $15,000 to all eligible employees at no cost. Additional coverage may be purchased through payroll deduction. DEFERRED COMPENSATION: The County offers a Deferred Compensation Program which enables employees to save in a systematic way without paying income tax on either the payroll deduction or the earned interest, prior to withdrawal. EMPLOYEE ASSISTANCE PROGRAM: The County of Sacramento provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as: Legal Advice/Difficult Decisions Marriage or Family Relationships Financial or Credit Worries/Elder Care Alcohol and Drug Abuse WELLNESS INCENTIVE PROGRAM: The County will recognize and award time off to eligible employees who maintain an excellent attendance record. FLEXIBLE SPENDING ACCOUNT: The County offers regular employees two separate Flexible Spending Accounts (FSA's). These accounts allow employees to set money aside, on a pre-tax basis via payroll deduction, to pay for medical, dental or dependent care expenses. DEPENDENT CARE REIMBURSEMENT ACCOUNT: Employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. MEDICAL REIMBURSEMENT ACCOUNT: The Medical Reimbursement Account allows pre-tax dollars to be set aside to pay for out-of-pocket expenses that are not paid by insurance or reimbursed by any other benefit plan. WORKERS' COMPENSATION: In case of injury while on the job, each employee is protected under the Workers' Compensation laws of California. SACRAMENTO CREDIT UNION: The credit union offers loan facilities and systematic saving plans through payroll deduction. SELECTION AND PLACEMENT Sacramento County encourages applications from all persons regardless of race, color, ancestry, religious creed, national origin, gender, disability, political affiliation, or age. Certain age limits may be required by law, ordinance, or Civil Service direction for specific classifications such as those identified with hazardous occupations. MINIMUM QUALIFICATIONS: Please read carefully the "Minimum Qualifications" section of your announcement. You must meet those qualifications by the application deadline date unless otherwise specified. Your application must clearly show you meet the minimum qualifications by the application deadline date, or it will not be accepted. All statements are subject to verification. "Experience" means full-time paid experience unless the announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. PROMOTIONAL EXAMINATIONS: If the announcement indicates the examination is given on a promotional basis, candidates must hold permanent status in Sacramento County Civil Service by the application deadline date and must meet the minimum qualifications. OPEN EXAMINATIONS: Any person who meets the minimum qualifications may apply. CONTINUOUS FILING EXAMINATIONS: Applicants are eligible to reapply to and retake a continuous filing exam after 6 months from the date the previous exam results was received. ELIGIBLE LISTS: Names of qualified persons who made a passing score on an examination are entered, in order of their final grades, on an eligible list. To fill each vacancy, the hiring department will make a selection from among the top three ranks on the employment lists. EXAMINATION RATINGS: Unless otherwise stated on the announcement: To be successful, candidates must obtain a rating of at least 70% on each part of the examination. This may be an adjusted score or an arithmetic 70% of the total possible score as determined by the Director. APPEAL PROCESS: Persons who believe their applications have been improperly rejected may request the Employment Services Division to review its decision to reject the application. If the applicant desires to submit additional proof of qualifications, such proof must be received by Personnel Services not less than two (2) calendar days prior to the scheduled date for the examination. Persons who are disqualified in any phase of the examination may appeal such adverse action, in writing, to the Civil Service Commission, 700 H Street, Room 2640, Sacramento, CA 95814, telephone: (916) 874-5586. Such appeals must be filed within thirty (30) calendar days after notice of the adverse action was mailed to the candidate. FOR MORE INFORMATION PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS (FAQs): https://personnel.saccounty.net/Pages/EmploymentServicesFAQs.aspx OTHER INFORMATION VETERAN'S PREFERENCE: Military veterans who have served during wartime shall be given preference in initial appointment to County service. Such preference shall apply, provided the veteran has first achieved a minimum passing score in the examination. The passing score of a veteran shall be annotated to indicate the veteran's score shall be regarded as 5 points or higher, OR 10 points higher for disabled veterans, only for the purpose of determining the three ranks along with which the veteran's name shall be certified. No score shall actually be changed and no new rank shall be created as a result of application of veteran's preference for certification purposes. "Disabled Veteran" means any veteran who has served during wartime and, who, as of the final filing date for an examination is declared by the United States Veterans Administration or military service department to be 10% or more disabled as a result of his/her military service. Persons claiming eligibility for disabled veteran's preference must submit to the employment office, on or before the application deadline date, a certification from the United States Veterans Administration or a military service department, dated within 1 year, which certifies the present existence of a service related disability of 10% or more, or other acceptable proof of such disability as a result of his/her military service. Persons claiming eligibility for veterans preference must submit a copy of Form DD 214 or other acceptable proof of veteran's status on or before the final filing date for the examination. For purpose of this rule "reserve" status does not constitute active duty. CITIZENSHIP OR AUTHORIZED ALIEN REQUIREMENT: As required by the Immigration Reform and Control Act, all County employees must be United States citizens or aliens lawfully authorized to work in the United States. Proof of citizenship or authorized status will be required prior to appointment. CONFLICT OF INTEREST CODE: Some County Civil Service positions are covered by financial disclosure requirements intended to identify potential conflicts of interest. CONCURRENT EMPLOYMENT: No employee may concurrently occupy more than one County position. SPECIAL SKILL QUALIFICATIONS (WHEN SPECIFIED ON THE APPLICATION): Persons who have special skills required by some (but not all) positions in a class may be certified ahead of others provided that: Such special skills are based on the duties and requirements of the positions and are in conformance with merit system and equal opportunity principles, and The certification of eligibles who possess special skills have been approved by the Civil Service Commission. PRE-EMPLOYMENT MEDICAL EXAMINATION & DRUG TESTING: The County of Sacramento is committed to maintaining a drug and alcohol free workplace. All persons selected for appointment to positions must pass a medical examination and a drug test, administered by the County at no cost to the applicant. DRIVER LICENSE: Possession of a valid California Driver License may be required for some positions. PROBATIONARY PERIOD: Regular positions are subject to a probationary period which is an extension of the selection process. Unless otherwise indicated on the announcement, the probationary period is six (6) months. AGENCY SHOP/FAIR SHARE FEE: Some positions require, as a condition of continued employment, that the person either: 1. Become a union member; 2. Pay a fair share fee to the union; or, 3. Meet specific requirements under which an equivalent amount must be paid to a charity. FINGERPRINTING AND CRIMINAL RECORD CHECKS: Fingerprinting and criminal record checks are required for some positions. Closing Date/Time: 11/12/2024 5:00 PM Pacific
Sep 17, 2024
The Position There is an additional 3.35% Management Differential which is added to the posted salary for this class. This is a limited continuous filing exam. Next filing cut-offs are at 5:00 pm on: 9/30/24, 10/21/24, 11/12/24 (Final) Under general direction, directs, manages, supervises, and coordinates the activities and operations of Waste Management residential refuse collection; year-round neighborhood cleanup programs; transfer and disposal operations; curbside recycling; organic waste collection and other resource recovery and waste diversion; associated fleet programs; and coordinates assigned activities with other divisions, departments, outside agencies, and the general public. Examples of Knowledge and Abilities Knowledge of Principles and practices of management and organizational theory, including planning, organizational design, business finance, business development, project management, and organizational effectiveness Principles and practices of supervision, discipline, leadership, mentoring, and training Applicable federal, state, and local laws, codes, and regulations affecting solid waste management plans, operations, and personnel Operational characteristics, services, and activities of assigned programs and functions Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, databases, and other specialized applications related to area of assignment English usage, spelling, grammar, and punctuation Solid waste collection, disposal, transfer operations, and recycling methods and systems Cost elements and revenue sources for solid waste projects and services Division budget preparation process Ability to Select, supervise, train, and evaluate staff Plan, coordinate, assign, and review the work of subordinate staff Investigate and resolve disciplinary issues Work independently, prioritize work, coordinate activities and meet critical deadlines Develop, monitor and interpret budgets and other financial documents Develop and maintain cooperative, effective working relationships with others Communicate clearly and concisely, both verbally and in writing Interpret and apply applicable federal, state, and local laws, codes, and regulations Apply customer service skills, including the identification of customer needs and follow up to ensure customer commitments have been met Influence and persuade others to take a desired action and/or direction Interpret and summarize a variety of data and information Exercise discretion and maintain confidentiality of information Plan complex jobs, including the utilization of personnel, materials and equipment Complete complex work assignments and establish work project schedules and procedures Prepare special reports and correspondence related to the work of the section Employment Qualifications Minimum Qualifications Three years of full-time paid experience at the supervisory level or higher in solid waste collection, recycling, transfer, disposal, or public works operations or other field closely related to the intent of the class. AND An Associate of Arts Degree, or higher, from an accredited college or university. Note: Additional full time paid experience at the supervisory level involved in solid waste operations, recycling, transfer, disposal, public works operations, trucking, logistics, construction or related field to the intent of the class may substitute for the required education on a year-for-year basis. (2080 hours is equal to 30 units) Note: If the word “experience” is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. Criminal History and Background Checks: The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate’s ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained. The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks where authorized by Labor Code section 1024.5, Social Security Number verification, professional license/registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process. In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act. License Requirement: A valid Driver License, Class C or higher, is required at the time of appointment. Failure to obtain or maintain the appropriate California Driver License, or comply with state and federal guidelines for utilization, may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis. Physical Requirements: Positions in this class require the incumbents to be able to: Lift, push and pull equipment and/or refuse or other materials when providing assistance to crews in the field. Climb into and out of trucks and/or equipment. Work on uneven terrain. Individuals who do not meet these requirements due to disability will be reviewed on a case-by-case basis. Working Conditions: Positions in this class require the incumbents to: Occasionally work weekends, holidays, and non-routine hours. Work outside in all types of weather conditions. Work around dust, dirt, odors, noise, and refuse. Walk on an uneven terrain. Work indoors in an office building. Probationary Period The probationary period for this classification is twelve (12) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net Sacramento County is about enriching communities to thrive. We strive to create inclusive workplaces that reflect the communities we serve. We value and celebrate the unique perspectives, backgrounds, abilities, and diverse dimensions of our employees and residents. Through transparency, courage, innovation, and trust we are committed to advance equity and transformational change. We are a proud equal opportunity employer. If you need assistance or an accommodation due to a disability for any phase of the hiring process, please contact our Disability Compliance Office at dco@saccounty.gov or 916-874-7642, CA Relay 711. EMPLOYEE BENEFITS As an employee of the County of Sacramento, there will be a variety of benefits available to you. These benefits currently include: health, dental and life insurance; flexible spending account options for dependent care and unreimbursed dental and/or medical cost; and an employee assistance program (EAP). GENERAL BENEFITS: Most employee benefits are similar to the following for all County employees. However, some benefits differ, depending on the employee representation unit to which the employee's job classification is assigned. Information about the exact benefits applicable to a particular job classification may be obtained from the Sacramento County Department of Benefits or by visiting www.saccountyjobs.net. TEMPORARY POSITIONS: Most benefits do not apply to temporary positions. The explanations of benefits applies to employees in regular positions. SALARY STEP INCREASES: The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% are given annually until the top of the salary range has been attained. PAY: All employees are paid bi-weekly via direct deposit into the employee's bank account. The pay period covers fourteen (14) calendar days, starting on a Sunday and ending on the second Saturday thereafter. Salaries are generally paid on the Friday following the end of the pay period. Employees can set up their direct deposit and access their pay information via Employee Self Service in MySacCounty. VACATION: Generally, vacation with pay begins at 10 days annually. With increase over a period of years, the maximum annual vacation with pay is 25 days. HOLIDAYS: 14.5 holidays per year as recognized. SICK LEAVE: Equivalent to 15 days annually, unlimited accumulation. Upon retirement, unused sick leave is converted to retirement service credit. PARENTAL LEAVE: Entitles a regular County employee, with at least one year of continuous employment, to schedule a paid parental leave of up to 160 hours upon the birth or during the process of an adoption of a minor child. Parental leave shall be approved by the employee's appointing authority, except where the granting of the parental leave request would unduly interfere with or cause severe hardship upon department operations. TUITION REIMBURSEMENT: Dependent upon union agreements, regular County employees may be eligible to receive Tuition Reimbursement. The costs for course tuition/registration fees and required books/supplies are eligible for reimbursement. Tuition reimbursement amounts may vary depending upon union agreement. RETIREMENT: Social Security and Sacramento County Employees' Retirement System coverage. HEALTH INSURANCE: The County offers a variety of health plan design options to fit individual needs. DENTAL INSURANCE: The County provides a comprehensive dental benefit program for regular full-time and part-time employees and their eligible dependents. This plan pays on a set fee schedule that varies by procedure. Any amount over the fee schedule is the employee's responsibility. The yearly maximum is $2,000 per person, not including orthodontia. The orthodontic benefit is 50% of covered charges with a lifetime maximum of $1,000 per person. LIFE INSURANCE: The County of Sacramento provides a basic life insurance benefit of $15,000 to all eligible employees at no cost. Additional coverage may be purchased through payroll deduction. DEFERRED COMPENSATION: The County offers a Deferred Compensation Program which enables employees to save in a systematic way without paying income tax on either the payroll deduction or the earned interest, prior to withdrawal. EMPLOYEE ASSISTANCE PROGRAM: The County of Sacramento provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as: Legal Advice/Difficult Decisions Marriage or Family Relationships Financial or Credit Worries/Elder Care Alcohol and Drug Abuse WELLNESS INCENTIVE PROGRAM: The County will recognize and award time off to eligible employees who maintain an excellent attendance record. FLEXIBLE SPENDING ACCOUNT: The County offers regular employees two separate Flexible Spending Accounts (FSA's). These accounts allow employees to set money aside, on a pre-tax basis via payroll deduction, to pay for medical, dental or dependent care expenses. DEPENDENT CARE REIMBURSEMENT ACCOUNT: Employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. MEDICAL REIMBURSEMENT ACCOUNT: The Medical Reimbursement Account allows pre-tax dollars to be set aside to pay for out-of-pocket expenses that are not paid by insurance or reimbursed by any other benefit plan. WORKERS' COMPENSATION: In case of injury while on the job, each employee is protected under the Workers' Compensation laws of California. SACRAMENTO CREDIT UNION: The credit union offers loan facilities and systematic saving plans through payroll deduction. SELECTION AND PLACEMENT Sacramento County encourages applications from all persons regardless of race, color, ancestry, religious creed, national origin, gender, disability, political affiliation, or age. Certain age limits may be required by law, ordinance, or Civil Service direction for specific classifications such as those identified with hazardous occupations. MINIMUM QUALIFICATIONS: Please read carefully the "Minimum Qualifications" section of your announcement. You must meet those qualifications by the application deadline date unless otherwise specified. Your application must clearly show you meet the minimum qualifications by the application deadline date, or it will not be accepted. All statements are subject to verification. "Experience" means full-time paid experience unless the announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. PROMOTIONAL EXAMINATIONS: If the announcement indicates the examination is given on a promotional basis, candidates must hold permanent status in Sacramento County Civil Service by the application deadline date and must meet the minimum qualifications. OPEN EXAMINATIONS: Any person who meets the minimum qualifications may apply. CONTINUOUS FILING EXAMINATIONS: Applicants are eligible to reapply to and retake a continuous filing exam after 6 months from the date the previous exam results was received. ELIGIBLE LISTS: Names of qualified persons who made a passing score on an examination are entered, in order of their final grades, on an eligible list. To fill each vacancy, the hiring department will make a selection from among the top three ranks on the employment lists. EXAMINATION RATINGS: Unless otherwise stated on the announcement: To be successful, candidates must obtain a rating of at least 70% on each part of the examination. This may be an adjusted score or an arithmetic 70% of the total possible score as determined by the Director. APPEAL PROCESS: Persons who believe their applications have been improperly rejected may request the Employment Services Division to review its decision to reject the application. If the applicant desires to submit additional proof of qualifications, such proof must be received by Personnel Services not less than two (2) calendar days prior to the scheduled date for the examination. Persons who are disqualified in any phase of the examination may appeal such adverse action, in writing, to the Civil Service Commission, 700 H Street, Room 2640, Sacramento, CA 95814, telephone: (916) 874-5586. Such appeals must be filed within thirty (30) calendar days after notice of the adverse action was mailed to the candidate. FOR MORE INFORMATION PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS (FAQs): https://personnel.saccounty.net/Pages/EmploymentServicesFAQs.aspx OTHER INFORMATION VETERAN'S PREFERENCE: Military veterans who have served during wartime shall be given preference in initial appointment to County service. Such preference shall apply, provided the veteran has first achieved a minimum passing score in the examination. The passing score of a veteran shall be annotated to indicate the veteran's score shall be regarded as 5 points or higher, OR 10 points higher for disabled veterans, only for the purpose of determining the three ranks along with which the veteran's name shall be certified. No score shall actually be changed and no new rank shall be created as a result of application of veteran's preference for certification purposes. "Disabled Veteran" means any veteran who has served during wartime and, who, as of the final filing date for an examination is declared by the United States Veterans Administration or military service department to be 10% or more disabled as a result of his/her military service. Persons claiming eligibility for disabled veteran's preference must submit to the employment office, on or before the application deadline date, a certification from the United States Veterans Administration or a military service department, dated within 1 year, which certifies the present existence of a service related disability of 10% or more, or other acceptable proof of such disability as a result of his/her military service. Persons claiming eligibility for veterans preference must submit a copy of Form DD 214 or other acceptable proof of veteran's status on or before the final filing date for the examination. For purpose of this rule "reserve" status does not constitute active duty. CITIZENSHIP OR AUTHORIZED ALIEN REQUIREMENT: As required by the Immigration Reform and Control Act, all County employees must be United States citizens or aliens lawfully authorized to work in the United States. Proof of citizenship or authorized status will be required prior to appointment. CONFLICT OF INTEREST CODE: Some County Civil Service positions are covered by financial disclosure requirements intended to identify potential conflicts of interest. CONCURRENT EMPLOYMENT: No employee may concurrently occupy more than one County position. SPECIAL SKILL QUALIFICATIONS (WHEN SPECIFIED ON THE APPLICATION): Persons who have special skills required by some (but not all) positions in a class may be certified ahead of others provided that: Such special skills are based on the duties and requirements of the positions and are in conformance with merit system and equal opportunity principles, and The certification of eligibles who possess special skills have been approved by the Civil Service Commission. PRE-EMPLOYMENT MEDICAL EXAMINATION & DRUG TESTING: The County of Sacramento is committed to maintaining a drug and alcohol free workplace. All persons selected for appointment to positions must pass a medical examination and a drug test, administered by the County at no cost to the applicant. DRIVER LICENSE: Possession of a valid California Driver License may be required for some positions. PROBATIONARY PERIOD: Regular positions are subject to a probationary period which is an extension of the selection process. Unless otherwise indicated on the announcement, the probationary period is six (6) months. AGENCY SHOP/FAIR SHARE FEE: Some positions require, as a condition of continued employment, that the person either: 1. Become a union member; 2. Pay a fair share fee to the union; or, 3. Meet specific requirements under which an equivalent amount must be paid to a charity. FINGERPRINTING AND CRIMINAL RECORD CHECKS: Fingerprinting and criminal record checks are required for some positions. Closing Date/Time: 11/12/2024 5:00 PM Pacific
CITY OF SAN JOSE
San Jose, California, United States
Our diverse and inclusive workforce of more than 7,000 employees play a key role in the success of San José, the heart of the Silicon Valley. All City of San José employees work together as one team to make San José a vibrant, innovative, and desirable place to live and work. Visit here to learn more about our One Team Leadership Values and Expectations, including quality and excellent customer service and here to learn more about San José. About the Department The City of San José is a place where we use civic technology to help our community thrive. As the 13th largest city in the nation, the City manages a large set of services and assets. The City operates on a budget of $6 billion, with 7,000 employees serving 1+ million residents and 80,000 businesses in the heart of Silicon Valley. Information Technology’s (IT) mission: Enrich the quality of life in San José through innovation, collaboration, and engagement. IT enables that mission through business and infrastructure systems, cybersecurity, data management and analysis, productivity and collaboration tools, the San José 311 resident experience platform, data equity and privacy programs, and strategic planning. San José is powered by truly great people, a robust technology environment, and a strong sense of purpose. We promote work-life integration and a focus on growth to bring out the best in our people. Come join us in making San Jose the most vibrant, equitable, sustainable, and innovative city in America! You can visit the Information Technology Department website to learn more about us. Position Duties NOTE - The first review of applications will be on Monday, August 12, 2024. Please submit your application by 11:59 p.m. (PST) on Friday, August 9, if you would like your application to be included in the first review. Candidates who pass the first application review round will be invited to interviews on the week of August 26, 2024. The City of San José is recruiting for an Enterprise Business Automation and Development Services Manager in the Information Technology Department. As a technical manager, this position will oversee technology at an enterprise level and ensure that technology initiatives across all departments are aligned with the overall business strategies, improving efficiency and coherence in technology implementation. This position will manage the scalability of IT infrastructure to support business growth and integration across various departments, avoiding siloed implementations. In addition, the Enterprise Business Automation and Development Services Manager would enforce consistent security protocols and compliance measures, reducing risks to the city. The ideal candidate must demonstrate the ability to optimize the allocation of technology resources to avoid redundancy and maximize the rate of investment for better resource management, cost savings, and more strategic investments in technology. This position is also responsible to identify and implement emerging technologies that provide strategic advantages. The technology portfolio includes but not limited to: Permitting and Compliance (Granicus AMANDA) Public Portal (https://sjpermits.org/permits/online-permits.html) Business Intelligence (Crystal Reports, Yellowfin Analytics and Reports, and Power BI) Electronic Plan Review Geographic Information System Mapping (GIS) Viewer Digital Inspections Resource Planning & Scheduling (custom inspection scheduling and assignment) Document Scanning & Conversion (e.g., Panagon Capture, QuickStroke, and custom scanning and indexing application, etc.) Collaboration Tools (Microsoft Office 365) Enterprise Content Management (Microsoft SharePoint) Workflow automation, digital forms, and electronic signature platform (SimpliGov) IT Service Management, IT Operations Management, and/or IT Asset Management (e.g., ServiceNow) Customer Relationship Management (CRM) (e.g., Salesforce) Key duties include but are not limited to: Strategic Planning and Implementation: Develop and implement the technology strategy in alignment with the organization's business objectives; Oversee the integration of new technologies and ensure they enhance operational efficiency and competitiveness; Plan and manage technology projects, from conception through execution and evaluation. Team Leadership and Management: Lead and manage multiple teams, including Business Automation and Development Services Development/Enhancement teams, including hiring, training, and evaluating staff; Foster a collaborative and innovative work environment; Provide guidance and support to team members, helping them develop their skills and advance their careers. System and Network Management: Ensure the reliability, security, and performance of the Business Automation and Development Services systems, including networks, servers, and software applications; Oversee the maintenance and upgrade of existing systems and the implementation of new systems; Ensure systems are scalable and can grow with the organization’s needs. Budgeting and Resource Allocation: Manage the Business Automation and Development Services budgets, ensuring cost-effective use of resources; Allocate resources for projects and initiatives, balancing immediate needs with long-term goals; Negotiate contracts with vendors and service providers to secure the best terms. Cybersecurity and Risk Management: Enforce IT security policies and protocols to protect the organization’s data and systems; Monitor for potential security threats and respond to incidents; Conduct regular security audits and risk assessments. Vendor and Stakeholder Management: Manage relationships with external vendors and service providers; Ensure that third-party services meet organizational standards and deliver value; Communicate and collaborate with stakeholders across the organization to understand their technology needs and priorities. Innovation and Continuous Improvement: Stay current with emerging technologies and industry trends; Identify opportunities for innovation and process improvement; Lead initiatives to adopt new technologies that can improve efficiency, productivity, and competitiveness. Compliance and Governance: Ensure that the organization’s technology operations comply with relevant regulations and standards; Implement and maintain governance frameworks for IT management; Prepare and submit reports to senior management and regulatory bodies as required. Disaster Recovery and Business Continuity: Develop and maintain disaster recovery plans and business continuity strategies; Ensure that backup systems and procedures are in place and tested regularly; Coordinate response efforts during IT emergencies and system outages. Performance Monitoring and Reporting: Monitor the performance of IT systems and services, ensuring they meet organizational requirements; Develop and track key performance indicators (KPIs) for IT operations; Report on IT performance, issues, and achievements to senior management. Accessible Software: Ensure developed software is accessible to all users, including those with disabilities. Please note that the Enterprise Business Automation and Development Services Manager (Enterprise Technology Manager) position is currently eligible for a hybrid telework schedule. The schedule for working remotely and onsite is subject to change. Salary Information: The final candidate’s qualifications and experience shall determine the actual salary. In addition to the starting salary, employees in the Enterprise Technology Manager (ETM) classification shall also receive an approximate five percent (5%) ongoing non-pensionable compensation pay. Salary Range (including the 5% NPWI): $163,275.84 - $199,814.16 The ETM classification is represented by the City Association of Management Personnel (CAMP) bargaining unit. Minimum Qualifications Education and Experience: Bachelor’s degree from an accredited college or university with coursework in computer science, information systems, business administration, or closely related field and seven (7) years of experience managing, maintaining and implementing significant enterprise technology programs, enterprise computer system infrastructure and design, network operations, security design, application development and configurations and system/servicer administration, including a combination of five (5) years of supervisory and project personnel management experience, of which at least two (2) years should be supervisory experience over a technical team. Required Licensing (such as driver’s license, certifications, etc.) Possession of a valid State of California driver’s license. Other Qualifications Competencies The ideal candidate will possess the following competencies, as demonstrated in past and current employment history. Desirable competencies for this position include: Job Expertise - Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies, and federal and state rules and regulations. The ideal candidate will also possess a combination of the following knowledge and experience: Directing day-to-day operations of a major Information Systems (IS) unit and processes with critical impact on the business, ensuring business operations comply with standards and procedures; develop and implement goals, objectives policies, priorities and procedures for assigned programs; determine and improve customer satisfaction levels as necessary. Experience managing enterprise and departmental projects, major and minor system upgrades, and infrastructure refresh; plan, lead staff, and manage all phases of implementation, including gathering requirements, project scoping, planning resources, budget, and timeline. Experience in leading large-scale projects to successful completion, meeting business Objective Key Results (OKRs); managed system support vendors, directed system design, development, and implementation of new projects and applications; led the analysis of new system features, change controls of upgrades; planned and improved operations; established hardware/software standards and refreshed plans. Preparing and administering an annual budget, including the monitoring of expenditures, chargeback structure, and negotiating and managing contracts. Developing and updating an information systems Master Plan and operational roadmap. This includes the implementation of the plan, change management, and departmental/enterprise communication across all levels, as well as business partners. Leadership - Leads by example; demonstrates high ethical standards; remains visible and approachable and interacts with others on a regular basis; promotes a cooperative work environment, allowing others to learn from mistakes; provides motivational support and direction. Management - Evaluates priorities to ensure the 'true' top priorities are handled satisfactorily; sets clear goals for the employees and the work unit. Customer Service - Demonstrates the ability to anticipate customers' needs and deliver services effectively and efficiently using professional demeanor. Vision/Strategic Thinking - Supports, promotes, and ensures alignment with the organization’s vision and values. Understands how an organization must change considering internal and external trends and influences. Builds a shared vision with others and influences others to translate vision to action. Communication Skills - Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills; displays openness to other people’s ideas and thoughts. Selection Process The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to all the job-specific questions. You must answer all questions to be considered, or your application may be deemed incomplete and withheld from further consideration. Only those candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews, one of which may include a practical and/or writing exercise. If you have questions about the duties of these positions, the selection, or the hiring processes, please contact Tram Nguyen at Tramt.Nguyen@sanjoseca.gov . Additional Information: Employment Eligibility: Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will NOT sponsor, represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application. Please note that applications are currently not accepted through CalOpps or any other third party job board application system. This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment. Please allow adequate time to complete the application and submit before the deadline or the system may not save your application. If your online application was successfully submitted, you will receive an automatic confirmation email to the email address you provided. IF YOU DO NOT RECEIVE THE CONFIRMATION, please email CityCareers@sanjoseca.gov and we will research the status of your application. The City of San Jose offers a wide range of core health benefits including Medical, Dental, Vision, Employee Assistance Program, Life Insurance, Disability, and Savings Plans. Please visit the City's benefits page for detailed information on coverage, cost, and dependent coverage. For information on the City’s Retirement Plan(pension for full-time employees), please visit the Office of Retirement Services website . You will be able to view information based on different Sworn/Federated job classification. In additional to the benefits above, there is an additional perks site to explore further benefits of working for the City of San Jose like paid leave, educational reimbursements, and holiday pay are specific to the job classification and union membership.
Aug 30, 2024
Full Time
Our diverse and inclusive workforce of more than 7,000 employees play a key role in the success of San José, the heart of the Silicon Valley. All City of San José employees work together as one team to make San José a vibrant, innovative, and desirable place to live and work. Visit here to learn more about our One Team Leadership Values and Expectations, including quality and excellent customer service and here to learn more about San José. About the Department The City of San José is a place where we use civic technology to help our community thrive. As the 13th largest city in the nation, the City manages a large set of services and assets. The City operates on a budget of $6 billion, with 7,000 employees serving 1+ million residents and 80,000 businesses in the heart of Silicon Valley. Information Technology’s (IT) mission: Enrich the quality of life in San José through innovation, collaboration, and engagement. IT enables that mission through business and infrastructure systems, cybersecurity, data management and analysis, productivity and collaboration tools, the San José 311 resident experience platform, data equity and privacy programs, and strategic planning. San José is powered by truly great people, a robust technology environment, and a strong sense of purpose. We promote work-life integration and a focus on growth to bring out the best in our people. Come join us in making San Jose the most vibrant, equitable, sustainable, and innovative city in America! You can visit the Information Technology Department website to learn more about us. Position Duties NOTE - The first review of applications will be on Monday, August 12, 2024. Please submit your application by 11:59 p.m. (PST) on Friday, August 9, if you would like your application to be included in the first review. Candidates who pass the first application review round will be invited to interviews on the week of August 26, 2024. The City of San José is recruiting for an Enterprise Business Automation and Development Services Manager in the Information Technology Department. As a technical manager, this position will oversee technology at an enterprise level and ensure that technology initiatives across all departments are aligned with the overall business strategies, improving efficiency and coherence in technology implementation. This position will manage the scalability of IT infrastructure to support business growth and integration across various departments, avoiding siloed implementations. In addition, the Enterprise Business Automation and Development Services Manager would enforce consistent security protocols and compliance measures, reducing risks to the city. The ideal candidate must demonstrate the ability to optimize the allocation of technology resources to avoid redundancy and maximize the rate of investment for better resource management, cost savings, and more strategic investments in technology. This position is also responsible to identify and implement emerging technologies that provide strategic advantages. The technology portfolio includes but not limited to: Permitting and Compliance (Granicus AMANDA) Public Portal (https://sjpermits.org/permits/online-permits.html) Business Intelligence (Crystal Reports, Yellowfin Analytics and Reports, and Power BI) Electronic Plan Review Geographic Information System Mapping (GIS) Viewer Digital Inspections Resource Planning & Scheduling (custom inspection scheduling and assignment) Document Scanning & Conversion (e.g., Panagon Capture, QuickStroke, and custom scanning and indexing application, etc.) Collaboration Tools (Microsoft Office 365) Enterprise Content Management (Microsoft SharePoint) Workflow automation, digital forms, and electronic signature platform (SimpliGov) IT Service Management, IT Operations Management, and/or IT Asset Management (e.g., ServiceNow) Customer Relationship Management (CRM) (e.g., Salesforce) Key duties include but are not limited to: Strategic Planning and Implementation: Develop and implement the technology strategy in alignment with the organization's business objectives; Oversee the integration of new technologies and ensure they enhance operational efficiency and competitiveness; Plan and manage technology projects, from conception through execution and evaluation. Team Leadership and Management: Lead and manage multiple teams, including Business Automation and Development Services Development/Enhancement teams, including hiring, training, and evaluating staff; Foster a collaborative and innovative work environment; Provide guidance and support to team members, helping them develop their skills and advance their careers. System and Network Management: Ensure the reliability, security, and performance of the Business Automation and Development Services systems, including networks, servers, and software applications; Oversee the maintenance and upgrade of existing systems and the implementation of new systems; Ensure systems are scalable and can grow with the organization’s needs. Budgeting and Resource Allocation: Manage the Business Automation and Development Services budgets, ensuring cost-effective use of resources; Allocate resources for projects and initiatives, balancing immediate needs with long-term goals; Negotiate contracts with vendors and service providers to secure the best terms. Cybersecurity and Risk Management: Enforce IT security policies and protocols to protect the organization’s data and systems; Monitor for potential security threats and respond to incidents; Conduct regular security audits and risk assessments. Vendor and Stakeholder Management: Manage relationships with external vendors and service providers; Ensure that third-party services meet organizational standards and deliver value; Communicate and collaborate with stakeholders across the organization to understand their technology needs and priorities. Innovation and Continuous Improvement: Stay current with emerging technologies and industry trends; Identify opportunities for innovation and process improvement; Lead initiatives to adopt new technologies that can improve efficiency, productivity, and competitiveness. Compliance and Governance: Ensure that the organization’s technology operations comply with relevant regulations and standards; Implement and maintain governance frameworks for IT management; Prepare and submit reports to senior management and regulatory bodies as required. Disaster Recovery and Business Continuity: Develop and maintain disaster recovery plans and business continuity strategies; Ensure that backup systems and procedures are in place and tested regularly; Coordinate response efforts during IT emergencies and system outages. Performance Monitoring and Reporting: Monitor the performance of IT systems and services, ensuring they meet organizational requirements; Develop and track key performance indicators (KPIs) for IT operations; Report on IT performance, issues, and achievements to senior management. Accessible Software: Ensure developed software is accessible to all users, including those with disabilities. Please note that the Enterprise Business Automation and Development Services Manager (Enterprise Technology Manager) position is currently eligible for a hybrid telework schedule. The schedule for working remotely and onsite is subject to change. Salary Information: The final candidate’s qualifications and experience shall determine the actual salary. In addition to the starting salary, employees in the Enterprise Technology Manager (ETM) classification shall also receive an approximate five percent (5%) ongoing non-pensionable compensation pay. Salary Range (including the 5% NPWI): $163,275.84 - $199,814.16 The ETM classification is represented by the City Association of Management Personnel (CAMP) bargaining unit. Minimum Qualifications Education and Experience: Bachelor’s degree from an accredited college or university with coursework in computer science, information systems, business administration, or closely related field and seven (7) years of experience managing, maintaining and implementing significant enterprise technology programs, enterprise computer system infrastructure and design, network operations, security design, application development and configurations and system/servicer administration, including a combination of five (5) years of supervisory and project personnel management experience, of which at least two (2) years should be supervisory experience over a technical team. Required Licensing (such as driver’s license, certifications, etc.) Possession of a valid State of California driver’s license. Other Qualifications Competencies The ideal candidate will possess the following competencies, as demonstrated in past and current employment history. Desirable competencies for this position include: Job Expertise - Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies, and federal and state rules and regulations. The ideal candidate will also possess a combination of the following knowledge and experience: Directing day-to-day operations of a major Information Systems (IS) unit and processes with critical impact on the business, ensuring business operations comply with standards and procedures; develop and implement goals, objectives policies, priorities and procedures for assigned programs; determine and improve customer satisfaction levels as necessary. Experience managing enterprise and departmental projects, major and minor system upgrades, and infrastructure refresh; plan, lead staff, and manage all phases of implementation, including gathering requirements, project scoping, planning resources, budget, and timeline. Experience in leading large-scale projects to successful completion, meeting business Objective Key Results (OKRs); managed system support vendors, directed system design, development, and implementation of new projects and applications; led the analysis of new system features, change controls of upgrades; planned and improved operations; established hardware/software standards and refreshed plans. Preparing and administering an annual budget, including the monitoring of expenditures, chargeback structure, and negotiating and managing contracts. Developing and updating an information systems Master Plan and operational roadmap. This includes the implementation of the plan, change management, and departmental/enterprise communication across all levels, as well as business partners. Leadership - Leads by example; demonstrates high ethical standards; remains visible and approachable and interacts with others on a regular basis; promotes a cooperative work environment, allowing others to learn from mistakes; provides motivational support and direction. Management - Evaluates priorities to ensure the 'true' top priorities are handled satisfactorily; sets clear goals for the employees and the work unit. Customer Service - Demonstrates the ability to anticipate customers' needs and deliver services effectively and efficiently using professional demeanor. Vision/Strategic Thinking - Supports, promotes, and ensures alignment with the organization’s vision and values. Understands how an organization must change considering internal and external trends and influences. Builds a shared vision with others and influences others to translate vision to action. Communication Skills - Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills; displays openness to other people’s ideas and thoughts. Selection Process The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to all the job-specific questions. You must answer all questions to be considered, or your application may be deemed incomplete and withheld from further consideration. Only those candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews, one of which may include a practical and/or writing exercise. If you have questions about the duties of these positions, the selection, or the hiring processes, please contact Tram Nguyen at Tramt.Nguyen@sanjoseca.gov . Additional Information: Employment Eligibility: Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will NOT sponsor, represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application. Please note that applications are currently not accepted through CalOpps or any other third party job board application system. This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment. Please allow adequate time to complete the application and submit before the deadline or the system may not save your application. If your online application was successfully submitted, you will receive an automatic confirmation email to the email address you provided. IF YOU DO NOT RECEIVE THE CONFIRMATION, please email CityCareers@sanjoseca.gov and we will research the status of your application. The City of San Jose offers a wide range of core health benefits including Medical, Dental, Vision, Employee Assistance Program, Life Insurance, Disability, and Savings Plans. Please visit the City's benefits page for detailed information on coverage, cost, and dependent coverage. For information on the City’s Retirement Plan(pension for full-time employees), please visit the Office of Retirement Services website . You will be able to view information based on different Sworn/Federated job classification. In additional to the benefits above, there is an additional perks site to explore further benefits of working for the City of San Jose like paid leave, educational reimbursements, and holiday pay are specific to the job classification and union membership.
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Technical Project Manager SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Information Technology Services/Project Management Appointment Type This is a one-year probationary position. Time Base Full-Time Work Schedule Monday - Friday; 8:00 am -5:00 pm Anticipated Hiring Range $6,250.00 - $6,845.00 Per Month ($75,000.00 - $82,140.00 Annually) Salary is commensurate with experience. Position Summary Reporting to the Manager of the Project Management Office, this position will work under minimal direction to independently coordinate, plan, support, and execute enterprise-wide and division information technology projects. The incumbent will manage the Project Management Life Cycle from beginning to end, establish multi-disciplinary stakeholder and project team buy-in, apply his or her knowledge and understanding of industry-accepted methodologies (i.e., Project Management Body of Knowledge [PMBOK]) and lessons learned from past experience to facilitate project success. The Technical Project Manager will provide imaginative, thorough, and practicable solutions to a wide range of problems. Using technical experience and training, the incumbent works with all the Information Technology Services departments and functional divisions during the course of managing projects, with an emphasis on projects incorporating technology to support student success, teaching, learning, and research. The incumbent will also work with the Director, other project managers, and ITS colleagues to develop and implement maturing project management policies and procedures. This incumbent will develop a thorough understanding of Information Technology services and how they each support projects. Position Information Plans Projects Under minimal direction: Consults with project sponsors to clarify project scope, deliverables, timelines, and analyze risk. Interacts with users and other stakeholders (administration, faculty, staff, students, vendors) to further understand requirements. Develops the project plan as needed to identify and organize project resources, assigning and clarifying roles and responsibilities, establish project schedule, plan for communication, risk, budget, and quality assurance Uses presentation and communication skills and tools to communicate project vision and plans to team and stakeholders. Works with Information Security, Networking, Operations, Identity Management, and other information technology departments to plan for proper system and security design, best practices, and service transition. Works with Service Desk and IT Training and Communications Coordinator to plan project communications to the users and campus community. Documents project planning in the project and portfolio management tool. Executes Technical Projects Applies certified PM tools and methodologies to achieve project milestones, maintain scope, and execute project plans. Observes project team dynamics to ensure effective team member synergies and to resolve team issues. Creates progressive milestones to recognize successes, provide feedback, and motivate the project team. Gathers and analyzes project metrics to evaluate project performance and to manage issues, risk and changes of scope. Coordinates with technical managers and resources from Information Security, Networking, Operations and other information technology departments to execute the plan, utilizing past experience and knowledge to look for gaps or risks. Communicates with stakeholders, senior management and project leaders to discuss issues and resolutions and to authorize scope changes. Maintains project status and appropriate documents such as requirements, issues, and risk in the project and portfolio management tool. Monitors and Controls Projects Utilizes PM tools to manage project timelines and accuracy, ensure project resource commitments are met, and track activities and variances. Performs assessments throughout projects to identify risks and their potential impact and to develop response strategies for managing and mitigating risk factors. Using email, Word, Visio, Excel, and the project software as appropriate, interacts with project customers to verify completion dates, review milestone expectations, and to manage Information Technology Services (ITS) personnel resource schedules. Interacts with Functional Managers to manage resources and to meet project commitments and avoid delays and conflicts. Offers sponsors solutions to problems with imaginative, thorough, and practicable solutions. Closes Projects Evaluates project achievements and facilitates the “lessons learned” process to provide documented historical information for future projects. Obtains formal approvals for closing project plans to ensure deliverables met requirements and expectations. Works with the Service Desk and the Applications Manager on formal handover. Surveys customers, stakeholders, sponsors, and team members to gather input on project quality, metrics performance and recommendations for improvement. Stores documents, creates final status, finalizes project plan, and formally closes the project in the project and portfolio management tool. Project Governance Assist with implementation and improvement of yearly Project Governance process and Project Management processes Reviews project requests and works with requestor and team to get estimates. Minimum Qualifications To enter this classification, a basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. The career level is broad and includes intermediate through senior level positions. Incumbents at this level work relatively independently and possess the experience to be fully proficient in performing most or all of the work assignments defined for their position. Typically, incumbents have acquired the requisite skills and knowledge through a combination of education, training, and progressive work experience to be able to demonstrate competence in independently applying technical judgment to standard and nonstandard applications and systems, solving a wide range of problems and developing practicable and thorough solutions, and using effective communication and listening skills. Preferred Qualifications Education Bachelor’s degree in related area such as Computer Science, Management Information Systems, Information Technology, Business, or related field from an accredited university. Work Experience Minimum 3+ years experience and proven ability to independently plan and manage complex projects with a technical component and with broad division or university impact. Knowledge, skills and abilities: Working knowledge of an ability to apply the Project Management Body of Knowledge (PMBOK) Demonstrated ability to work and communicate effectively with users at multiple levels of the organization Excellent communication skills including writing, speaking, facilitation, and presentations Demonstrated experience successfully working with Information Security, Systems, Networking, Service Desk and other IT departments to plan for proper system and security design and best practices during project planning, execution, and transition Demonstrated personal accountability and creative problem solving skills Demonstrated experience and commitment to providing excellent service to diverse faculty, staff, and students Demonstrated experience with effectively completing assignments, prioritizing based on strategic goals, and meeting deadlines Experience using project and portfolio management software (such as Jira/Confluence, etc.) for documentating, storing, and sharing project charter information, plans and schedules, team information, issues, risks, and communications Experience leading projects in a matrixed IT environment that involve aspects of IT Governance such as web governance, data governance, etc. Experience implementing process improvement and process automation Experience working with users, leaders, and decision makers to ensure strategic and effective decision making occurs in process and project work Demonstrated understanding and applicable experience of higher education organizational structures and mission Project Management Professional (PMP) certification Familiarity with Agile (Scrum) concepts Demonstrated knowledge of Microsoft Office products (e.g. Excel, Word, Visio etc.) Ability to effectively present process improvement ideas, alternative solutions, and workflow concepts in applicable written or presentation formats such as Context Diagrams, Use Cases, Workflow and Swim Lane Diagrams Ability to use consultative and facilitative skills to gain consensus on specific outcomes and requirements Environmental/Physical/Special The incumbent may be required to sit in an open office environment with other project team members. This is an exempt position and is not subject or eligible for overtime or compensatory time off. The incumbent may be required to work outside of their regular work schedule for special projects. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Apr 03 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Jul 14, 2024
Working Title Technical Project Manager SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Information Technology Services/Project Management Appointment Type This is a one-year probationary position. Time Base Full-Time Work Schedule Monday - Friday; 8:00 am -5:00 pm Anticipated Hiring Range $6,250.00 - $6,845.00 Per Month ($75,000.00 - $82,140.00 Annually) Salary is commensurate with experience. Position Summary Reporting to the Manager of the Project Management Office, this position will work under minimal direction to independently coordinate, plan, support, and execute enterprise-wide and division information technology projects. The incumbent will manage the Project Management Life Cycle from beginning to end, establish multi-disciplinary stakeholder and project team buy-in, apply his or her knowledge and understanding of industry-accepted methodologies (i.e., Project Management Body of Knowledge [PMBOK]) and lessons learned from past experience to facilitate project success. The Technical Project Manager will provide imaginative, thorough, and practicable solutions to a wide range of problems. Using technical experience and training, the incumbent works with all the Information Technology Services departments and functional divisions during the course of managing projects, with an emphasis on projects incorporating technology to support student success, teaching, learning, and research. The incumbent will also work with the Director, other project managers, and ITS colleagues to develop and implement maturing project management policies and procedures. This incumbent will develop a thorough understanding of Information Technology services and how they each support projects. Position Information Plans Projects Under minimal direction: Consults with project sponsors to clarify project scope, deliverables, timelines, and analyze risk. Interacts with users and other stakeholders (administration, faculty, staff, students, vendors) to further understand requirements. Develops the project plan as needed to identify and organize project resources, assigning and clarifying roles and responsibilities, establish project schedule, plan for communication, risk, budget, and quality assurance Uses presentation and communication skills and tools to communicate project vision and plans to team and stakeholders. Works with Information Security, Networking, Operations, Identity Management, and other information technology departments to plan for proper system and security design, best practices, and service transition. Works with Service Desk and IT Training and Communications Coordinator to plan project communications to the users and campus community. Documents project planning in the project and portfolio management tool. Executes Technical Projects Applies certified PM tools and methodologies to achieve project milestones, maintain scope, and execute project plans. Observes project team dynamics to ensure effective team member synergies and to resolve team issues. Creates progressive milestones to recognize successes, provide feedback, and motivate the project team. Gathers and analyzes project metrics to evaluate project performance and to manage issues, risk and changes of scope. Coordinates with technical managers and resources from Information Security, Networking, Operations and other information technology departments to execute the plan, utilizing past experience and knowledge to look for gaps or risks. Communicates with stakeholders, senior management and project leaders to discuss issues and resolutions and to authorize scope changes. Maintains project status and appropriate documents such as requirements, issues, and risk in the project and portfolio management tool. Monitors and Controls Projects Utilizes PM tools to manage project timelines and accuracy, ensure project resource commitments are met, and track activities and variances. Performs assessments throughout projects to identify risks and their potential impact and to develop response strategies for managing and mitigating risk factors. Using email, Word, Visio, Excel, and the project software as appropriate, interacts with project customers to verify completion dates, review milestone expectations, and to manage Information Technology Services (ITS) personnel resource schedules. Interacts with Functional Managers to manage resources and to meet project commitments and avoid delays and conflicts. Offers sponsors solutions to problems with imaginative, thorough, and practicable solutions. Closes Projects Evaluates project achievements and facilitates the “lessons learned” process to provide documented historical information for future projects. Obtains formal approvals for closing project plans to ensure deliverables met requirements and expectations. Works with the Service Desk and the Applications Manager on formal handover. Surveys customers, stakeholders, sponsors, and team members to gather input on project quality, metrics performance and recommendations for improvement. Stores documents, creates final status, finalizes project plan, and formally closes the project in the project and portfolio management tool. Project Governance Assist with implementation and improvement of yearly Project Governance process and Project Management processes Reviews project requests and works with requestor and team to get estimates. Minimum Qualifications To enter this classification, a basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. The career level is broad and includes intermediate through senior level positions. Incumbents at this level work relatively independently and possess the experience to be fully proficient in performing most or all of the work assignments defined for their position. Typically, incumbents have acquired the requisite skills and knowledge through a combination of education, training, and progressive work experience to be able to demonstrate competence in independently applying technical judgment to standard and nonstandard applications and systems, solving a wide range of problems and developing practicable and thorough solutions, and using effective communication and listening skills. Preferred Qualifications Education Bachelor’s degree in related area such as Computer Science, Management Information Systems, Information Technology, Business, or related field from an accredited university. Work Experience Minimum 3+ years experience and proven ability to independently plan and manage complex projects with a technical component and with broad division or university impact. Knowledge, skills and abilities: Working knowledge of an ability to apply the Project Management Body of Knowledge (PMBOK) Demonstrated ability to work and communicate effectively with users at multiple levels of the organization Excellent communication skills including writing, speaking, facilitation, and presentations Demonstrated experience successfully working with Information Security, Systems, Networking, Service Desk and other IT departments to plan for proper system and security design and best practices during project planning, execution, and transition Demonstrated personal accountability and creative problem solving skills Demonstrated experience and commitment to providing excellent service to diverse faculty, staff, and students Demonstrated experience with effectively completing assignments, prioritizing based on strategic goals, and meeting deadlines Experience using project and portfolio management software (such as Jira/Confluence, etc.) for documentating, storing, and sharing project charter information, plans and schedules, team information, issues, risks, and communications Experience leading projects in a matrixed IT environment that involve aspects of IT Governance such as web governance, data governance, etc. Experience implementing process improvement and process automation Experience working with users, leaders, and decision makers to ensure strategic and effective decision making occurs in process and project work Demonstrated understanding and applicable experience of higher education organizational structures and mission Project Management Professional (PMP) certification Familiarity with Agile (Scrum) concepts Demonstrated knowledge of Microsoft Office products (e.g. Excel, Word, Visio etc.) Ability to effectively present process improvement ideas, alternative solutions, and workflow concepts in applicable written or presentation formats such as Context Diagrams, Use Cases, Workflow and Swim Lane Diagrams Ability to use consultative and facilitative skills to gain consensus on specific outcomes and requirements Environmental/Physical/Special The incumbent may be required to sit in an open office environment with other project team members. This is an exempt position and is not subject or eligible for overtime or compensatory time off. The incumbent may be required to work outside of their regular work schedule for special projects. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Apr 03 2024 Pacific Daylight Time Applications close: Closing Date/Time:
*First review of application will be week of September 9, 2024
Under administrative direction; to plan, organize, manage, direct, and supervise the Business and Engineering Department operations and functions of the District; and to do related work as required.
SUPERVISION RECEIVED AND EXERCISED
Receives direction from the General Manager. Supervises Engineering Manager, Facilities Manager, Operations Manager and Information Technology Manager. In the absence of the General Manager, assumes full duties of that position.
Examples of Duties
Updates the General Manager regularly regarding operations, problems, policies, and administration information.
Attends and/or represents the General Manager at Board meetings, meetings, and conferences as directed.
Provides support to the General Manager in making presentations regarding Business and Engineering Department issues to the Board of Directors.
Identify and respond to the General Manager regarding community and Board of Director issues, concerns, and needs.
Maintains open communications and understanding of the Facilities and Production Department operations to ensure coordination of activities.
Attends community organization and local agency meetings as directed to represent the District and inform the public about District activities.
Provides administrative and professional leadership and direction for the Business and Engineering Departments by planning, organizing, and monitoring the budget for Business and Engineering Departments; identifying and resolving problems; assigning work activities and projects; monitoring work flow; reviewing and evaluating work products, methods, and procedures; and recommending adjustments as necessary.
Evaluates and recommends appropriate service and staffing levels for the Business and Engineering Departments.
Oversees updates and revisions of long-term planning activities such as the District Capital Improvement Plan and water rate adjustments.
Monitors Business and Engineering employee certification, training, and safety programs.
Evaluates employees’ job performances and makes recommendations for job performance improvement; takes disciplinary action as needed; recommends employees for salary advancement.
Approves time cards, overtime, vacation, training requests, and requisitions; periodically review position descriptions for accuracy and completeness.
Assists the District’s Financial Advisor as directed by General Manager to monitor the District’s finances.
Oversees the preparation and maintenance of the general ledger, accounting transactions, and specific records that provide backup for the District’s annual audit done by an independent auditing firm and provides assistance during that audit as required.
Coordinates the preparation of the annual District budget and monitors actual expenditures to the approved budget.
Addresses and attempts to resolve customer complaints and problems referred by the General Manager or the Office Supervisor.
Develops engineering designs, plans, and specifications for the construction and development of District structures and facilities; resolves problems of facility location, construction, maintenance, and related functions; and obtains all required permits, including CEQA compliance.
Periodically reviews, updates and recommends approval of the District Standard Specifications for Water Distribution System Construction, the District Emergency Response Plan, and organizes and coordinates annual drills to practice the Plan.
Reviews and approves water system improvement plans and specifications developed by professional engineering for non-District projects.
Meets with engineering firms and developers with questions regarding water availability, design requirements, and District policies as requested by the Engineering Supervisor.
Oversees contract administration of consultants, multi-agency projects, and construction projects.
Develops security related policies and designs, plans, and specifications for the construction of security systems and/or improvements for District facilities.
Assists other District personnel in all related phases of activities and operations as needed; including after-hours, on-call, and other unusual times.
Aug 06, 2024
Full Time
*First review of application will be week of September 9, 2024
Under administrative direction; to plan, organize, manage, direct, and supervise the Business and Engineering Department operations and functions of the District; and to do related work as required.
SUPERVISION RECEIVED AND EXERCISED
Receives direction from the General Manager. Supervises Engineering Manager, Facilities Manager, Operations Manager and Information Technology Manager. In the absence of the General Manager, assumes full duties of that position.
Examples of Duties
Updates the General Manager regularly regarding operations, problems, policies, and administration information.
Attends and/or represents the General Manager at Board meetings, meetings, and conferences as directed.
Provides support to the General Manager in making presentations regarding Business and Engineering Department issues to the Board of Directors.
Identify and respond to the General Manager regarding community and Board of Director issues, concerns, and needs.
Maintains open communications and understanding of the Facilities and Production Department operations to ensure coordination of activities.
Attends community organization and local agency meetings as directed to represent the District and inform the public about District activities.
Provides administrative and professional leadership and direction for the Business and Engineering Departments by planning, organizing, and monitoring the budget for Business and Engineering Departments; identifying and resolving problems; assigning work activities and projects; monitoring work flow; reviewing and evaluating work products, methods, and procedures; and recommending adjustments as necessary.
Evaluates and recommends appropriate service and staffing levels for the Business and Engineering Departments.
Oversees updates and revisions of long-term planning activities such as the District Capital Improvement Plan and water rate adjustments.
Monitors Business and Engineering employee certification, training, and safety programs.
Evaluates employees’ job performances and makes recommendations for job performance improvement; takes disciplinary action as needed; recommends employees for salary advancement.
Approves time cards, overtime, vacation, training requests, and requisitions; periodically review position descriptions for accuracy and completeness.
Assists the District’s Financial Advisor as directed by General Manager to monitor the District’s finances.
Oversees the preparation and maintenance of the general ledger, accounting transactions, and specific records that provide backup for the District’s annual audit done by an independent auditing firm and provides assistance during that audit as required.
Coordinates the preparation of the annual District budget and monitors actual expenditures to the approved budget.
Addresses and attempts to resolve customer complaints and problems referred by the General Manager or the Office Supervisor.
Develops engineering designs, plans, and specifications for the construction and development of District structures and facilities; resolves problems of facility location, construction, maintenance, and related functions; and obtains all required permits, including CEQA compliance.
Periodically reviews, updates and recommends approval of the District Standard Specifications for Water Distribution System Construction, the District Emergency Response Plan, and organizes and coordinates annual drills to practice the Plan.
Reviews and approves water system improvement plans and specifications developed by professional engineering for non-District projects.
Meets with engineering firms and developers with questions regarding water availability, design requirements, and District policies as requested by the Engineering Supervisor.
Oversees contract administration of consultants, multi-agency projects, and construction projects.
Develops security related policies and designs, plans, and specifications for the construction of security systems and/or improvements for District facilities.
Assists other District personnel in all related phases of activities and operations as needed; including after-hours, on-call, and other unusual times.
City of Portland, Oregon
Portland, Oregon, United States
The Position Job Appointment: Full time, Limited Duration. This position is currently funded through 6/30/2025. Persons appointed to limited term positions will be designated as limited duration employees whose appointment shall not exceed two (2) years except for the extension of grants or funding from outside sources. Work Schedule: Monday - Friday, 8 am-5 pm. An alternate schedule may be available. Work Location: Hybrid; In-Person work to be conducted at The Portland Building, 1120 SW 5th Avenue. Remote work must be performed within Oregon or Washington. For more information, click here . Benefits: Please check our benefit tab for an overview of benefits for this position. Language Pay Premium Eligible: City of Portland employees who speak one or more languages in addition to English, may be eligible to receive a “language pay differential.” This is compensation for qualifying multilingual City employees who use their language skill to assist the community. More about the language pay differential can be found here . Union Representation: This classification was recently recognized as represented by a new labor union, City of Portland Professional Workers (CPPW). Terms and Conditions are currently being negotiated as part of a new CPPW collective bargaining agreement. To view current labor agreements, please click here . Application Material: Please click APPLY to submit your application via the City of Portland’s online portal. You will need to respond to the supplemental questions and attach a resume. Position Summary The Shelter Operations Coordinator supports a portfolio of homeless shelter services within the ecosystem of City-run shelters, that currently include seven Safe Rest Villages, one congregate shelter, and the Temporary Alternative Shelter Sites. The Shelter Operations Coordinator is an essential member of the Shelter Services Team that is responsible for achieving a high and consistent standard of shelter services and sites that meet the needs of participants, site operators, service providers, and other relevant stakeholders across all City managed shelter. The Shelter Operations Coordinator will report to the Shelter Operations Manager. The position requires frequent collaboration and communication with City Bureaus, community-based organizations and elected officials and staff. The Shelter Operations Coordinator works closely with all Shelter Services staff as well as non-profit and Joint Office of Homeless Services (JOHS) partners to support coordination and ensure program success. Additionally, the Shelter Operations Coordinator is responsible for supporting program agreements with internal and external partners including but not limited to leases, permits of entry, site use agreements, MOUs, and good neighbor agreements. This is a unique opportunity to join a vibrant City of Portland team engaging in domestic humanitarian relief operations, implementing and refining real-world solutions for homeless communities based on humanitarian principles and best practices. This position will contribute to the development of context-specific standard operating procedures and ensure effective systems are in place to support effective shelter services. As a Shelter Operations Coordinator, you will: Coordinate reliable and cost-effective operations and effective implementation of the City of Portland’s shelter services within a designated portfolio of shelter sites, including: Ensuring a comprehensive and effective portfolio of on-site services at City shelters that supports participants to achieve positive outcomes for housing and mental, physical, and financial stability. Sound management of shelter operations, properties, resources, and infrastructure. Implementation of policies and procedures for quality management and to ensure compliance requirements of City, County, and State and rules and regulations specified by permits, policies, public health requirements, and contractual obligations. Coordinate with homeless services partners (e.g. Joint Office of Homeless Services, Multnomah County, non-profit service providers) to provide comprehensive wrap around services at shelter sites; support site service providers to overcome challenges and achieve objectives. Collaborate with site service providers and the Shelter Operations Manager to prepare work plans that include clear deliverables, timelines, and resource requirements; continually assess and adjust priorities and work tasks to accomplish objectives independently and coordinate the work of others to meet priority milestones. Regularly monitor shelter site operations, with a focus on business process improvements utilizing best practice approaches to accountability, transparency, and efficiencies; Contribute to the development of standard operating procedures and quality standards for the City’s shelter services portfolio. Engage with community partners, neighbors, business owners, site service providers, as well as people experiencing or with lived experience of homelessness within the City of Portland. Oversee real-time data to measure progress in collaboration with the Joint Office of Homeless Services data team, and develop recommendations backed by data and analysis. Approach the work with empathy and sensitivity to the varied experiences, often traumatic, of program participants, community members, and stakeholders. Demonstrate positive listening skills and an openness to learning from different perspectives and experiences throughout the performance of the role. Questions? Amanda Hillebrecht, Senior Recruiter Bureau of Human Resources Amanda.Hillebrecht@portlandoregon.gov To Qualify The following minimum qualifications are required for this position: Experience applying analytic and problem-solving skills to independently and collaboratively develop sound decisions, conclusions, and recommendations. Ability to communicate clearly, logically, and persuasively, both verbally and in writing; prepare concise and comprehensive reports, correspondence, and other documents. Ability to establish and maintain effective working relationships with those contacted in the course of work; demonstrate tact, diplomacy, patience, and gain cooperation through discussion and collaboration. Experience facilitating inclusive participation in workshops, meetings, and projects with diverse stakeholders, including people underrepresented in local decision-making, for the achievement of desired objectives. Experience and skill in prioritizing tasks and overcoming challenges both collaboratively and independently in the face of competing priorities and demands. Experience with managing and responding to complex emergencies with competing priorities and deadlines, related security concerns, and appropriate responses with experience in humanitarian response. Applicants must also possess: A valid driver's license and acceptable driving record at time of hire. Ability to pass a background check. Although not required, you may have the following: Professional or lived experience working with people experiencing homelessness and/or providing support services to selected populations. The Recruitment Process STEP 1: Apply online between Monday, September 9, 2024 - Monday, September 23, 2024 Required Application Materials: Resume Answer the Supplemental Questions (click on the Questions tab to preview the questions) Optional Application Materials: Veteran documents to request for Veteran Preference (ex, DD214-Member 4, VA Benefit Letter, etc.) Application Tips: The City of Portland has How to Apply Videos and offers How to Apply Classes once per month. If you have questions after watching the videos you are invited to contact the recruiter listed on the announcement. Your responses to the supplemental questions should include details describing your education, training, and/or experience, and where obtained, which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement. Your resume should support the details described in your responses to the supplemental questions. You can use AI tools to assist with your job application, but please make sure to personalize your responses to supplemental questions. Avoid copying and pasting. We encourage the use of AI to generate ideas and then tailor them to reflect your own experiences and skills. Salary Range/Equity Pay Analysis : Please note per the Oregon State Pay Equity Law your salary is determined based on the experience and education listed in your resume/application. It is strongly encouraged to include any transferable experience (paid or unpaid regardless of how recent) to ensure your offer is reflective of all directly related and equivalent experience. Do not attach materials not requested. All completed applications for this position must be submitted no later than the closing date and time of this recruitment. All applications must be submitted via the City's online application process. E-mailed and/or faxed applications will not be accepted. Step 2: Minimum Qualification Evaluation: Week of September 23, 2024 An evaluation of each applicant's training and paid and unpaid experience, as demonstrated in their resume and supplemental questions, weighted 100%. Your resume and responses to the supplemental questions will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification. You have 14 days from the notice of the minimum qualification evaluation results to let us know if you like to review and discuss your evaluation result. Please read the City of Portland Administrative Rule 3.01 for complete information. Additional evaluation may be required before the establishment of the eligible list and/or final selection. Step 3: Establishment of Eligible List: Week of September 30, 2024 Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. Step 4: Selection (Interview): October The hiring bureau will review and select candidates to interview. Step 5: Offer of Employment: October Step 6: Start Date: November A start date will be determined after all conditions of employment have been met. *Timeline is approximate and subject to change* Additional Information Click here for additional information regarding the following: Veteran Preference ADA, Pregnancy, and Religious Accommodations Work Status Equal Employment Opportunity A Career with the City of Portland offers many Employee Benefits We offer a comprehensive benefits package, including but not limited to Health Care (Medical, Vision and Dental) Carrot Fertility Wellness Benefits Life Insurance Long-term disability coverage to eligible employees and their families. Employee Assistance Plan Flexible Spending Accounts Retirement Oregon Public Employees Retirement System (PERS), including contributions to the PERS IAP plan paid by employer Family Medical Leave City Paid Parental Leave AND SO MANY MORE! Benefits may vary depending on bargaining unit and employment status. Click here to review the many different benefits the City of Portland offers . Closing Date/Time: 9/23/2024 11:59 PM Pacific
Sep 10, 2024
The Position Job Appointment: Full time, Limited Duration. This position is currently funded through 6/30/2025. Persons appointed to limited term positions will be designated as limited duration employees whose appointment shall not exceed two (2) years except for the extension of grants or funding from outside sources. Work Schedule: Monday - Friday, 8 am-5 pm. An alternate schedule may be available. Work Location: Hybrid; In-Person work to be conducted at The Portland Building, 1120 SW 5th Avenue. Remote work must be performed within Oregon or Washington. For more information, click here . Benefits: Please check our benefit tab for an overview of benefits for this position. Language Pay Premium Eligible: City of Portland employees who speak one or more languages in addition to English, may be eligible to receive a “language pay differential.” This is compensation for qualifying multilingual City employees who use their language skill to assist the community. More about the language pay differential can be found here . Union Representation: This classification was recently recognized as represented by a new labor union, City of Portland Professional Workers (CPPW). Terms and Conditions are currently being negotiated as part of a new CPPW collective bargaining agreement. To view current labor agreements, please click here . Application Material: Please click APPLY to submit your application via the City of Portland’s online portal. You will need to respond to the supplemental questions and attach a resume. Position Summary The Shelter Operations Coordinator supports a portfolio of homeless shelter services within the ecosystem of City-run shelters, that currently include seven Safe Rest Villages, one congregate shelter, and the Temporary Alternative Shelter Sites. The Shelter Operations Coordinator is an essential member of the Shelter Services Team that is responsible for achieving a high and consistent standard of shelter services and sites that meet the needs of participants, site operators, service providers, and other relevant stakeholders across all City managed shelter. The Shelter Operations Coordinator will report to the Shelter Operations Manager. The position requires frequent collaboration and communication with City Bureaus, community-based organizations and elected officials and staff. The Shelter Operations Coordinator works closely with all Shelter Services staff as well as non-profit and Joint Office of Homeless Services (JOHS) partners to support coordination and ensure program success. Additionally, the Shelter Operations Coordinator is responsible for supporting program agreements with internal and external partners including but not limited to leases, permits of entry, site use agreements, MOUs, and good neighbor agreements. This is a unique opportunity to join a vibrant City of Portland team engaging in domestic humanitarian relief operations, implementing and refining real-world solutions for homeless communities based on humanitarian principles and best practices. This position will contribute to the development of context-specific standard operating procedures and ensure effective systems are in place to support effective shelter services. As a Shelter Operations Coordinator, you will: Coordinate reliable and cost-effective operations and effective implementation of the City of Portland’s shelter services within a designated portfolio of shelter sites, including: Ensuring a comprehensive and effective portfolio of on-site services at City shelters that supports participants to achieve positive outcomes for housing and mental, physical, and financial stability. Sound management of shelter operations, properties, resources, and infrastructure. Implementation of policies and procedures for quality management and to ensure compliance requirements of City, County, and State and rules and regulations specified by permits, policies, public health requirements, and contractual obligations. Coordinate with homeless services partners (e.g. Joint Office of Homeless Services, Multnomah County, non-profit service providers) to provide comprehensive wrap around services at shelter sites; support site service providers to overcome challenges and achieve objectives. Collaborate with site service providers and the Shelter Operations Manager to prepare work plans that include clear deliverables, timelines, and resource requirements; continually assess and adjust priorities and work tasks to accomplish objectives independently and coordinate the work of others to meet priority milestones. Regularly monitor shelter site operations, with a focus on business process improvements utilizing best practice approaches to accountability, transparency, and efficiencies; Contribute to the development of standard operating procedures and quality standards for the City’s shelter services portfolio. Engage with community partners, neighbors, business owners, site service providers, as well as people experiencing or with lived experience of homelessness within the City of Portland. Oversee real-time data to measure progress in collaboration with the Joint Office of Homeless Services data team, and develop recommendations backed by data and analysis. Approach the work with empathy and sensitivity to the varied experiences, often traumatic, of program participants, community members, and stakeholders. Demonstrate positive listening skills and an openness to learning from different perspectives and experiences throughout the performance of the role. Questions? Amanda Hillebrecht, Senior Recruiter Bureau of Human Resources Amanda.Hillebrecht@portlandoregon.gov To Qualify The following minimum qualifications are required for this position: Experience applying analytic and problem-solving skills to independently and collaboratively develop sound decisions, conclusions, and recommendations. Ability to communicate clearly, logically, and persuasively, both verbally and in writing; prepare concise and comprehensive reports, correspondence, and other documents. Ability to establish and maintain effective working relationships with those contacted in the course of work; demonstrate tact, diplomacy, patience, and gain cooperation through discussion and collaboration. Experience facilitating inclusive participation in workshops, meetings, and projects with diverse stakeholders, including people underrepresented in local decision-making, for the achievement of desired objectives. Experience and skill in prioritizing tasks and overcoming challenges both collaboratively and independently in the face of competing priorities and demands. Experience with managing and responding to complex emergencies with competing priorities and deadlines, related security concerns, and appropriate responses with experience in humanitarian response. Applicants must also possess: A valid driver's license and acceptable driving record at time of hire. Ability to pass a background check. Although not required, you may have the following: Professional or lived experience working with people experiencing homelessness and/or providing support services to selected populations. The Recruitment Process STEP 1: Apply online between Monday, September 9, 2024 - Monday, September 23, 2024 Required Application Materials: Resume Answer the Supplemental Questions (click on the Questions tab to preview the questions) Optional Application Materials: Veteran documents to request for Veteran Preference (ex, DD214-Member 4, VA Benefit Letter, etc.) Application Tips: The City of Portland has How to Apply Videos and offers How to Apply Classes once per month. If you have questions after watching the videos you are invited to contact the recruiter listed on the announcement. Your responses to the supplemental questions should include details describing your education, training, and/or experience, and where obtained, which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement. Your resume should support the details described in your responses to the supplemental questions. You can use AI tools to assist with your job application, but please make sure to personalize your responses to supplemental questions. Avoid copying and pasting. We encourage the use of AI to generate ideas and then tailor them to reflect your own experiences and skills. Salary Range/Equity Pay Analysis : Please note per the Oregon State Pay Equity Law your salary is determined based on the experience and education listed in your resume/application. It is strongly encouraged to include any transferable experience (paid or unpaid regardless of how recent) to ensure your offer is reflective of all directly related and equivalent experience. Do not attach materials not requested. All completed applications for this position must be submitted no later than the closing date and time of this recruitment. All applications must be submitted via the City's online application process. E-mailed and/or faxed applications will not be accepted. Step 2: Minimum Qualification Evaluation: Week of September 23, 2024 An evaluation of each applicant's training and paid and unpaid experience, as demonstrated in their resume and supplemental questions, weighted 100%. Your resume and responses to the supplemental questions will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification. You have 14 days from the notice of the minimum qualification evaluation results to let us know if you like to review and discuss your evaluation result. Please read the City of Portland Administrative Rule 3.01 for complete information. Additional evaluation may be required before the establishment of the eligible list and/or final selection. Step 3: Establishment of Eligible List: Week of September 30, 2024 Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. Step 4: Selection (Interview): October The hiring bureau will review and select candidates to interview. Step 5: Offer of Employment: October Step 6: Start Date: November A start date will be determined after all conditions of employment have been met. *Timeline is approximate and subject to change* Additional Information Click here for additional information regarding the following: Veteran Preference ADA, Pregnancy, and Religious Accommodations Work Status Equal Employment Opportunity A Career with the City of Portland offers many Employee Benefits We offer a comprehensive benefits package, including but not limited to Health Care (Medical, Vision and Dental) Carrot Fertility Wellness Benefits Life Insurance Long-term disability coverage to eligible employees and their families. Employee Assistance Plan Flexible Spending Accounts Retirement Oregon Public Employees Retirement System (PERS), including contributions to the PERS IAP plan paid by employer Family Medical Leave City Paid Parental Leave AND SO MANY MORE! Benefits may vary depending on bargaining unit and employment status. Click here to review the many different benefits the City of Portland offers . Closing Date/Time: 9/23/2024 11:59 PM Pacific