Contra Costa County, CA
Martinez, California, United States
The Position Bargaining Unit: Local 21 - Supervisory Management CLOSING DATE: Open Until Filled **RE-ANNOUNCEMENT** Why Join Contra Costa County Health Services? The Contra Costa Health Services Department is offering excellent career opportunities to fill two (2) Health Plan Business Services Manager positions within the Contra Costa Health Plan (CCHP) Division located in Martinez, CA. Bilingual candidates, especially those fluent in Spanish, are strongly encouraged to apply. CCHP is the first federally qualified, state-licensed, county-sponsored HMO in the United States. Its aim is to provide managed care health insurance with its safety net community and county provider partners at an affordable price for diverse populations. Are you great at monitoring performance metrics and managing medical claims? As a Health Plan Business Services Manager, you will be responsible for managing the day-to-day operations of the claims department. So, if you are looking for the next step in your career and want to make an impact on healthcare within your community, apply today! We are looking for someone who is: Analytical and data-driven. You will be responsible for analyzing data to construct and implement action plans which will aid in improving performance standards. A leader! You will be representing CCHP as its financial expert and serving as the primary contact for all regulatory audits. Able to manage stress . You will encounter pressing demands from multiple sources and will need to balance them. A team player. You will be responsible for providing effective and supportive feedback to team members. A strong relationship builder with excellent communication skills. You will be expected to collaborate with individuals within and outside your department in order to implement plans Organized and results-driven. You will need to organize information and establish operational goals. What you will typically be responsible for: Managing the overall performance of the claims operations and ensuring operational goals and key metrics are met. Collaborating with other health plan departments and Information Technology teams to improve system configurations and facilitate testing and validation. Developing and implementing corrective action plans for audit inquiries and findings. Ensuring the team provides excellent customer services to the providers, members, and other key stakeholders. Leading the team to perform root cause analysis and problem-solving to improve and streamline processes. Representing the health plan claims operations in various regulatory and compliance audits. Interviewing and hiring new claims team staff. A few reasons you might love this job: You will work with a highly dedicated and diverse team of staff who value the service of others. You will contribute to a dynamic organization that embraces creativity, learning, and mutual support. You will have stability and a role that aids in career growth. You will contribute to making a positive impact on our network providers. A few challenges you might face in this job: You will need to find a balance between supporting team members while staying focused and organized with your own workload. You will work in a fast-paced environment providing support for team members who process claims. Competencies Required: Critical Thinking: Analytically and logically evaluating information, propositions, and claims Decision Making: Choosing optimal courses of action in a timely manner Attention to Detail: Focusing on the details of work content, work steps, and final work products Delivering Results: Meeting organizational goals and customer expectations and making decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks Customer Focus: Attending to the needs and expectations of customers Group Facilitation: Enabling constructive and productive group interaction Handling Stress: Maintaining emotional stability and self-control under pressure, challenge, or adversity Involving Others (Engaging Teams): Engaging others for input, contribution, and shared responsibility for outcomes Leadership: Guiding and encouraging others to accomplish a common goal Managing Performance: Ensuring superior individual and group performance Professional Integrity & Ethics: Displaying honesty, adherence to principles, and personal accountability Thinking & Acting Systematically: Formulating objectives and priorities, and implementing plans consistent with the long-term interests of the organization in a global environment To read the complete job description, please visit the website: https://www.cccounty.us/hr . The eligible list established from this recruitment may remain in effect for six (6) months. Minimum Qualifications Education: Successful completion of at least 60 semester or 90 quarter units from an accredited college or university with a major in business, health sciences, or closely related field. College degree preferred but will consider experience. Experience: Three (3) years of full-time, or equivalent, experience in an administrative, managerial, or supervisory position with direct responsibility for managed care business services functions or medical claims processing. Certification: May be required to obtain and maintain vendor-specific training and/or certifications on the applications supported. This training or certification is required within six (6) months of notification from the supervisor. Substitution: Additional qualifying experience may be substituted for the required education on a year-for-year basis up to a maximum of two (2) years. Desirable Qualifications: Experience in using Epic Tapestry system Experience in Medi-Cal, Medicare, and APRDRG pricing methodologies Experience in data analysis Selection Process Application Filing and Evaluation: Applicants will be required to complete a supplemental questionnaire at the time of application. Applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process. Online Interview Assessment: Candidates that meet the minimum qualifications will be invited to participate in an online, on-demand interview. The interview will measure candidates' competencies as they relate to the job and will be rated by subject matter experts. In the interview, candidates must achieve an average passing score of 70% or higher on each of the competencies, as well as an overall passing score of 70% or higher. These may include, but are not limited to: Critical Thinking, Handling Stress, Leadership, Customer Focus, Involving Others, Thinking & Acting Systematically. ( Weighted 100%). The online interview assessment will be administered remotely using a computer or mobile device such as a tablet or smartphone. You will need access to a reliable internet connection to take the assessment, as well as a computer or mobile device with a camera. The online interview assessment is tentatively scheduled to take place via computer (remotely) periodically until the positions are filled. The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices. For recruitment questions, please contact Health Services Personnel, Recruitment Team at Exams@cchealth.org . For any technical issues, please contact the Government Jobs’ applicant support team for assistance at +1 855-524-5627. COVID-19 VACCINE REQUIREMENTS As of August 24, 2021, Contra Costa County enacted a mandatory COVID-19 vaccine requirement for employees. Proof of full vaccination or approved exemption is required of all employees, including new hires. The policy requirements can be found here: https://www.contracosta.ca.gov/DocumentCenter/View/72164 CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits Closing Date/Time: Continuous
Oct 19, 2022
Full Time
The Position Bargaining Unit: Local 21 - Supervisory Management CLOSING DATE: Open Until Filled **RE-ANNOUNCEMENT** Why Join Contra Costa County Health Services? The Contra Costa Health Services Department is offering excellent career opportunities to fill two (2) Health Plan Business Services Manager positions within the Contra Costa Health Plan (CCHP) Division located in Martinez, CA. Bilingual candidates, especially those fluent in Spanish, are strongly encouraged to apply. CCHP is the first federally qualified, state-licensed, county-sponsored HMO in the United States. Its aim is to provide managed care health insurance with its safety net community and county provider partners at an affordable price for diverse populations. Are you great at monitoring performance metrics and managing medical claims? As a Health Plan Business Services Manager, you will be responsible for managing the day-to-day operations of the claims department. So, if you are looking for the next step in your career and want to make an impact on healthcare within your community, apply today! We are looking for someone who is: Analytical and data-driven. You will be responsible for analyzing data to construct and implement action plans which will aid in improving performance standards. A leader! You will be representing CCHP as its financial expert and serving as the primary contact for all regulatory audits. Able to manage stress . You will encounter pressing demands from multiple sources and will need to balance them. A team player. You will be responsible for providing effective and supportive feedback to team members. A strong relationship builder with excellent communication skills. You will be expected to collaborate with individuals within and outside your department in order to implement plans Organized and results-driven. You will need to organize information and establish operational goals. What you will typically be responsible for: Managing the overall performance of the claims operations and ensuring operational goals and key metrics are met. Collaborating with other health plan departments and Information Technology teams to improve system configurations and facilitate testing and validation. Developing and implementing corrective action plans for audit inquiries and findings. Ensuring the team provides excellent customer services to the providers, members, and other key stakeholders. Leading the team to perform root cause analysis and problem-solving to improve and streamline processes. Representing the health plan claims operations in various regulatory and compliance audits. Interviewing and hiring new claims team staff. A few reasons you might love this job: You will work with a highly dedicated and diverse team of staff who value the service of others. You will contribute to a dynamic organization that embraces creativity, learning, and mutual support. You will have stability and a role that aids in career growth. You will contribute to making a positive impact on our network providers. A few challenges you might face in this job: You will need to find a balance between supporting team members while staying focused and organized with your own workload. You will work in a fast-paced environment providing support for team members who process claims. Competencies Required: Critical Thinking: Analytically and logically evaluating information, propositions, and claims Decision Making: Choosing optimal courses of action in a timely manner Attention to Detail: Focusing on the details of work content, work steps, and final work products Delivering Results: Meeting organizational goals and customer expectations and making decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks Customer Focus: Attending to the needs and expectations of customers Group Facilitation: Enabling constructive and productive group interaction Handling Stress: Maintaining emotional stability and self-control under pressure, challenge, or adversity Involving Others (Engaging Teams): Engaging others for input, contribution, and shared responsibility for outcomes Leadership: Guiding and encouraging others to accomplish a common goal Managing Performance: Ensuring superior individual and group performance Professional Integrity & Ethics: Displaying honesty, adherence to principles, and personal accountability Thinking & Acting Systematically: Formulating objectives and priorities, and implementing plans consistent with the long-term interests of the organization in a global environment To read the complete job description, please visit the website: https://www.cccounty.us/hr . The eligible list established from this recruitment may remain in effect for six (6) months. Minimum Qualifications Education: Successful completion of at least 60 semester or 90 quarter units from an accredited college or university with a major in business, health sciences, or closely related field. College degree preferred but will consider experience. Experience: Three (3) years of full-time, or equivalent, experience in an administrative, managerial, or supervisory position with direct responsibility for managed care business services functions or medical claims processing. Certification: May be required to obtain and maintain vendor-specific training and/or certifications on the applications supported. This training or certification is required within six (6) months of notification from the supervisor. Substitution: Additional qualifying experience may be substituted for the required education on a year-for-year basis up to a maximum of two (2) years. Desirable Qualifications: Experience in using Epic Tapestry system Experience in Medi-Cal, Medicare, and APRDRG pricing methodologies Experience in data analysis Selection Process Application Filing and Evaluation: Applicants will be required to complete a supplemental questionnaire at the time of application. Applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process. Online Interview Assessment: Candidates that meet the minimum qualifications will be invited to participate in an online, on-demand interview. The interview will measure candidates' competencies as they relate to the job and will be rated by subject matter experts. In the interview, candidates must achieve an average passing score of 70% or higher on each of the competencies, as well as an overall passing score of 70% or higher. These may include, but are not limited to: Critical Thinking, Handling Stress, Leadership, Customer Focus, Involving Others, Thinking & Acting Systematically. ( Weighted 100%). The online interview assessment will be administered remotely using a computer or mobile device such as a tablet or smartphone. You will need access to a reliable internet connection to take the assessment, as well as a computer or mobile device with a camera. The online interview assessment is tentatively scheduled to take place via computer (remotely) periodically until the positions are filled. The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices. For recruitment questions, please contact Health Services Personnel, Recruitment Team at Exams@cchealth.org . For any technical issues, please contact the Government Jobs’ applicant support team for assistance at +1 855-524-5627. COVID-19 VACCINE REQUIREMENTS As of August 24, 2021, Contra Costa County enacted a mandatory COVID-19 vaccine requirement for employees. Proof of full vaccination or approved exemption is required of all employees, including new hires. The policy requirements can be found here: https://www.contracosta.ca.gov/DocumentCenter/View/72164 CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits Closing Date/Time: Continuous
SAN BERNARDINO COUNTY, CA
San Bernardino, California, United States
The Job The Innovation and Technology Department is recruiting for an ITD Business Applications Manager* . The incumbent is responsible for managing and leading a team of information technology (IT) professionals in providing services and business solutions to County departments. The position combines managerial responsibilities with in-depth hands-on business operations expertise and works closely with internal and external management and executive staff. The ITD Business Applications Manager is responsible for developing business application strategies, managing IT projects, managing customer relationship with multiple departments, and recommending the best use of IT resources. This position establishes staffing requirements, manages the IT program budgets, and is responsible for staff and performance management, as well as continuous service improvement. *Official Job Title: Business Applications Manager For more detailed information, view the Business Applications Manager job description. EXCELLENT BENEFITS! Click the image below to learn more about our outstanding traditional benefits, OR check out the County's lucrative Modified Benefit Option ! CONDITIONS OF EMPLOYMENT Pre-Employment Process: Applicants must successfully pass a background check and a job-related physical exam, including a drug test, prior to employment. Availability: Incumbents may be required to work overtime, irregular hours (including evenings and weekends) and perform recurring on-call or standby duties as necessary. Minimum Requirements Qualifying candidates must meet the requirements in ALL of the following categories: Experience: Four (4) years of experience conducting business systems analysis, technology-based feasibility studies, and managing IT related projects. Supervisory/Lead Experience: Three (3) years as an IT project lead or providing full scope supervision to business systems analysts, programmers, or comparable positions engaged in technology operations or the development or assessment of business application/systems. Experience may be concurrent. Education: Sixty (60) semester (90 quarter) units of completed college coursework in business/public administration, information management, computer science, or closely related field. A list of coursework or copies of transcripts must be submitted with the application, unless applicant possesses a bachelor's degree in a qualifying area. Unofficial transcripts are acceptable. Education Substitution: Additional qualifying experience may substitute for up to 30 semester (45 quarter) units of education on the basis of one (1) year of qualifying experience for 30 semester (45 quarter) units of education. Desired Qualifications The ideal candidate will have the following experience: Building customer relations and championing customer service. Supporting business applications and data systems. Leading and managing work for Business Solutions Development staff. Providing oversight to various complex projects and project timelines. Developing and monitoring project budgets. Participating in Strategic Planning and Process Improvement initiatives for the division. Selection Process Application Procedure: To be considered for this excellent opportunity, complete and submit the online employment application and supplemental questionnaire by 5:00PM, Friday, June 9, 2023. IMPORTANT: There will be a competitive evaluation of qualifications based on the information provided in your Application and the Supplemental Questionnaire. Be sure to include in your application and Supplemental Questionnaire any relevant experience and education that demonstrates that you meet the minimum requirements, as it will be used to competitively evaluate your qualifications ; resumes will not be reviewed as part of the evaluation process. The most highly qualified candidates, based on the evaluation results, may be referred for interview. Be sure to include in your application and Supplemental Questionnaire any relevant experience and education that demonstrates that you meet the minimum requirements, as it will be used to competitively evaluate your qualifications. All communications regarding the remainder of the selection process will be via email . Please be sure the email provided on this application is always current; it is your responsibility to update your personal information. Update your Spam, Junk, Bulk, and Firewall settings as needed to ensure that you receive all information pertaining to this recruitment. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application. If you require technical assistance , please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans' Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans' Preference points. Click here for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Closing Date/Time: 6/9/2023 5:00 PM Pacific
May 28, 2023
Full Time
The Job The Innovation and Technology Department is recruiting for an ITD Business Applications Manager* . The incumbent is responsible for managing and leading a team of information technology (IT) professionals in providing services and business solutions to County departments. The position combines managerial responsibilities with in-depth hands-on business operations expertise and works closely with internal and external management and executive staff. The ITD Business Applications Manager is responsible for developing business application strategies, managing IT projects, managing customer relationship with multiple departments, and recommending the best use of IT resources. This position establishes staffing requirements, manages the IT program budgets, and is responsible for staff and performance management, as well as continuous service improvement. *Official Job Title: Business Applications Manager For more detailed information, view the Business Applications Manager job description. EXCELLENT BENEFITS! Click the image below to learn more about our outstanding traditional benefits, OR check out the County's lucrative Modified Benefit Option ! CONDITIONS OF EMPLOYMENT Pre-Employment Process: Applicants must successfully pass a background check and a job-related physical exam, including a drug test, prior to employment. Availability: Incumbents may be required to work overtime, irregular hours (including evenings and weekends) and perform recurring on-call or standby duties as necessary. Minimum Requirements Qualifying candidates must meet the requirements in ALL of the following categories: Experience: Four (4) years of experience conducting business systems analysis, technology-based feasibility studies, and managing IT related projects. Supervisory/Lead Experience: Three (3) years as an IT project lead or providing full scope supervision to business systems analysts, programmers, or comparable positions engaged in technology operations or the development or assessment of business application/systems. Experience may be concurrent. Education: Sixty (60) semester (90 quarter) units of completed college coursework in business/public administration, information management, computer science, or closely related field. A list of coursework or copies of transcripts must be submitted with the application, unless applicant possesses a bachelor's degree in a qualifying area. Unofficial transcripts are acceptable. Education Substitution: Additional qualifying experience may substitute for up to 30 semester (45 quarter) units of education on the basis of one (1) year of qualifying experience for 30 semester (45 quarter) units of education. Desired Qualifications The ideal candidate will have the following experience: Building customer relations and championing customer service. Supporting business applications and data systems. Leading and managing work for Business Solutions Development staff. Providing oversight to various complex projects and project timelines. Developing and monitoring project budgets. Participating in Strategic Planning and Process Improvement initiatives for the division. Selection Process Application Procedure: To be considered for this excellent opportunity, complete and submit the online employment application and supplemental questionnaire by 5:00PM, Friday, June 9, 2023. IMPORTANT: There will be a competitive evaluation of qualifications based on the information provided in your Application and the Supplemental Questionnaire. Be sure to include in your application and Supplemental Questionnaire any relevant experience and education that demonstrates that you meet the minimum requirements, as it will be used to competitively evaluate your qualifications ; resumes will not be reviewed as part of the evaluation process. The most highly qualified candidates, based on the evaluation results, may be referred for interview. Be sure to include in your application and Supplemental Questionnaire any relevant experience and education that demonstrates that you meet the minimum requirements, as it will be used to competitively evaluate your qualifications. All communications regarding the remainder of the selection process will be via email . Please be sure the email provided on this application is always current; it is your responsibility to update your personal information. Update your Spam, Junk, Bulk, and Firewall settings as needed to ensure that you receive all information pertaining to this recruitment. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application. If you require technical assistance , please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans' Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans' Preference points. Click here for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Closing Date/Time: 6/9/2023 5:00 PM Pacific
Solano County, CA
Fairfield, California, United States
Introduction Enjoy great benefits, job security and contribute to your community at Solano County! Department of Information Technology The Department of Information Technology (DoIT) at Solano County provides customer-oriented and convenient access to information and services through the use of technology; anytime - anywhere. The County strives for a cost-effective use of technology, with interactive exchange and sharing of data within departments, with constituents, with other government organizations and business partners. Find out more about the Department of Information Technology by clicking on the following link: Department of Information Technology THE POSITION Business Systems Analyst (Senior) As a Business Analyst Senior, you will lead business value stream development and the systematic identification, analysis, management, monitoring and improvement of stakeholder relationships in order to target and improve mutually beneficial outcomes and align technology to meet business needs. You will accomplish this by developing meaningful and value add partnerships with key stakeholders at all levels across the county. The Business Systems Analyst Senior role is distinguished by the advanced level of responsibility, complexity of work, and the independence exercised. You will be responsible for supporting and working with the most complex County departments and systems including managing large technology projects. You may also provide functional and/or technical guidance to project teams or newly hired employees. Education and Experience Requirements Education Associate’s degree, preferably in information technology, or a closely related field. A Bachelor’s degree from an accredited college or university, preferably in information technology may be substituted for two years of experience. Experience Five (5) years of full-time experience in business systems analysis, business process re- engineering, workflow analysis, data modeling, or system implementation/upgrade activities, or a combination of the above functions. Note: Additional experience may substitute on a year for year basis for the educational requirement. The eligible list created as a result of this recruitment will be used to fill full-time and part-time regular, limited-term or extra-help positions as vacancies occur throughout the County. Please click on the following link to access the job description: Business Systems Analyst (Senior) THE IDEAL CANDIDATE The ideal candidate will have these desired certifications and experience: Desired Certifications: Business Relationship Management Professional (BRMP®) Certification Certificate of Competency in Business Analysis™ (CCBA®) Certification Certified Business Relationship Manager (CBRM®) Certification PMI Professional in Business Analysis (PMI-PBA) Certification Master of Business Relationship Management (MBRM®) preferred Information Technology Infrastructure Library (ITIL) Certification Certified Business Analyst Professional™ (CBAP®) Certification Business Process Modeling & Notation (BPMN) Certification Desired Experience: Demonstrated expert level proficiency in eliciting, defining, documenting, organizing and managing functional and non-functional requirements, workflow analyses, data modeling and logical system design; create formal documentation of functional specifications describing customer business requirements. Demonstrated expert level proficiency translating business requirements into technical requirements using a high degree of independence and technical expertise with assisting customers in defining and identifying business needs and requirements Advanced knowledge in analyzing and evaluating business processes using various methods, metrics, tools and techniques of business process reengineering, analyze complex business problems and develop appropriate systems and business process recommendations/solutions on how to optimize use of existing technology investments. Advanced Knowledge and experience the Information Technology Infrastructure Library (ITIL), Business Relationship Management best practices (e.g., Service Portfolio development, Strategy Management for IT services, Demand Management, Problem management, and value stream analysis). Knowledge and experience with leading business value realization and optimization , developing value stream plans/roadmaps through consultancy, business case development, developing customer profiles/portfolios, and identifying opportunities that maximize business investments in IT solutions. Superior knowledge and working experience in applying research and data analytical skills . Includes, analysis of technical, budgetary, contractual, operational statistical reports, terms, and conditions. Translate quantitative and qualitative data for consumption at various levels. Superior oral, written, presentation, and facilitation communication skills . Demonstrating the ability to synthesize technical data for non-technical audiences. Advanced level knowledge and working experience managing projects using all aspects of the Waterfall, Scrum/Agile Project Management best practices and principles. Advanced level knowledge and working experience with leading application unit, integration and acceptance testing in conjunction with users and technical resources; writes test plans and use cases; writes system documentation. Writes training curriculum and trains department end users in new system applications. BENEFITS/ WHAT'S IN IT FOR YOU? Benefits Summary Solano County offers a cafeteria-style medical package with health benefits, offered through CalPERS. The County contribution for family coverage is $1,900.58 per month for 2023. The County offers a cash back provision for those who choose employee-only or who waive medical insurance coverage. The County may offer a supplemental contribution for employees enrolled in Employee plus Two or More coverage. Dental and vision insurances for the employee and eligible dependents are paid 100% by the County. Solano County participates in CalPERS retirement and contributes to Social Security. The County observes twelve (12) full day fixed and two (2) half day fixed paid holidays per year. Additionally, employees in this bargaining unit receive two (2) floating paid holiday(s) per year. Vacation is accrued at approximately ten (10) days per year. Sick leave accrues at approximately twelve (12) days per year. Effective July 1st of each year, 80 hours of administrative leave is granted. Employees are eligible to receive an additional 2.5% longevity pay, per level, after the completion of continuous service at 10, 20, 25, 30 and 35 years. Please click on the following link to access the benefits summary: Benefits Summary Learning and Development Culture Solano County is committed to “Invest In and For the Future” by providing training resources to encourage employee professional development and growth within our organization. While employed with Solano County, employees have the opportunity to pursue their career goals, interests, and develop the competencies on the Solano County Leadership Development Model by participating in the following programs: Tuition Reimbursement Program Annual Education Fair County Mentoring Program Leadership Academy Supervisory Trainings Skill Development Trainings Self-paced learning opportunities SELECTION PROCESS 04/12/2023 - Deadline to submit application along with education documents for the first review (applications will be reviewed every 3 weeks thereafter) 05/08-05/12 - Tentative dates for interviews Based on the information provided in the application documents, the qualified applicants may be invited for further examination and will either be pre-scheduled by the Department of Human Resources or be invited to self-schedule. All applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. Depending upon the number of applications received, the selection process may consist of an initial application screening, a mandatory information meeting, a supplemental questionnaire assessment, a written and/or practical exam, an oral board exam, or any combination listed. Responses to supplemental questions may be used as screening and testing mechanisms and will be used to assess an applicant’s ability to advance in the process; as such, responses to supplemental questions should be treated as test examination responses. Information contained herein does not constitute either an expressed or implied contract. A minimum score of 70% is required to continue in the selection process, unless otherwise announced. All potential new hires and employees considered for promotion to management, confidential positions or unrepresented positions will be subject to a background and reference check after contingent job offer is accepted. These provisions are subject to change. RETIREES - Solano County invites all to apply for positions; however pursuant to Government Code Section 21221(h) and 21224, hiring restrictions may apply to California Public Sector Pension Plan Retirees. HOW TO APPLY Please click on "Apply Online" at the bottom of this posting. Applications must be submitted through the JobAps system. Paper copies of applications are not accepted. All additional application materials as requested in the job announcement (degree/transcripts, certificates, DD-214 if applicable, ADA Accommodation Request) must be submitted by fax to (707) 784-3424, or by email to recruitment@solanocounty.com and are due by the application review date. Be sure to include the recruitment title (Business Systems Analyst (Senior)) and the recruitment number (23-364040-01) in your email or fax. Previously submitted application materials (i.e. copies of diploma and/or transcripts, etc.) for prior recruitments will not be applied for this recruitment but must be re-submitted for this recruitment. Any further questions can be directed to the Department of Human Resources at (707) 784-6170, business hours are Monday-Friday, 8:00 a.m.-5:00 p.m. EOE/AA. Please note that all dates/times listed in the job announcement are Pacific Time. DOCUMENT SUBMITTAL REQUIREMENTS EDUCATION DOCUMENTS MAY BE REQUIRED All candidates qualifying for the position under the education requirement must submit a copy of their official/unofficial transcripts (verifying the courses and units completed) or degree (verifying institution, student, date, degree and area of specialization conferred) by the final filing date. Candidates who fail to submit their transcripts by the final filing date will be disqualified from the recruitment. PLEASE NOTE THE FOLLOWING: Candidates who attended a college or university that is accredited by a foreign or non-U.S. accrediting agency must have their educational units evaluated by an educational evaluation service. The result must be submitted to the Human Resources Department no later than the close of the recruitment. Please contact the local college or university to learn where this service can be obtained. How to Submit Your Documents In addition to uploading attachments when applying online, candidates may submit documents by fax to (707) 784-3424, or by email to recruitment@solanocounty.com. Be sure to include the recruitment title (Business Systems Analyst (Senior)) and the recruitment number (23-364040-01) in your email or fax. SUPPLEMENTAL QUESTIONNAIRE This Supplemental Questionnaire will be used to determine applicants’ qualifications for this position and assess an applicant’s ability to advance in the recruitment process; therefore, applicants are encouraged to answer all questions thoroughly and completely. Omitted information will not be considered or assumed. Applicants who have no experience in a specific area are recommended to state "no experience in this area" instead of leaving the space blank. Please note that the experience in your answers must be reflected in your employment history. 1 How many years of full-time experience do you have in business systems analysis, business process re-engineering, workflow analysis, data modeling, or system implementation/upgrade activities, or a combination of the mentioned functions? No experience Less than 2 years 3 to 4 years 5 to 6 years 7+ years 2 What is the highest level of education you have completed? High School Diploma Associate's Degree Bachelor's Degree Master's Degree 3 How many years of experience do you have eliciting, documenting, structuring, organizing and managing stakeholder requirements in order to meet business and project objectives? I have no experience in this area. Less than two (2) years Three (3) to five (5) years Six (6) or more years 4 How many years of experience do you have exercising Business Relationship Management best practices, for example, Service Portfolio development, Strategy Management for IT services, Demand Management, Problem Management and Value Stream Analysis? I have no experience in this area. Less than two (2) years Three (3) to five (5) years Six (6) or more years 5 How many years’ experience do you have producing effective requirement/project documentation including business functions and technical systems and processes? I have no experience in this area. Less than two (2) years Three (3) to five (5) years Six (6) or more years 6 How many years of experience do you have managing projects using all aspects of the Waterfall, Scrum/Agile Project Management best practices and principles? I have no experience in this area. Less than two (2) years Three (3) to five (5) years Six (6) or more years 7 How many years of experience do you have scaling the use of ITIL best practices in business process improvements and re-engineering engagements? I have no experience in this area. Less than two (2) years Three (3) to five (5) years Six (6) or more years 8 Please indicate which of the following certificates you have achieved. Please check all that apply. Business Relationship Management Professional (BRMP®) Certification Certified Business Relationship Manager (CBRM®) Certification Master of Business Relationship Management (MBRM®) Certified Business Analyst Professional™ (CBAP®) Certification Certificate of Competency in Business Analysis™ (CCBA®) Certification PMI Professional in Business Analysis (PMI-PBA) Certification Information Technology Infrastructure Library (ITIL) Certification Business Process Modeling & Notation (BPMN) Certification I have earned technology certifications but they are not included in the above list I do not have any technology certifications. 9 This question only applies if you selected "I have earned technology certifications but they are not included in the above list" in question #8. Please indicate which other technology certifications you have achieved in the space below. If not applicable, please type N/A in the response area. 10 Will you be submitting proof of education? If so, how will you be submitting proof of education (transcripts, copy of degree, etc.)? Attached to this application Via email at recruitment@solanocounty.com I will not be submitting educational documents VETERANS PREFERENCE POINTS To be eligible, applicant must have served at least 181 consecutive days of active duty in the Armed Forces of the United States and have received either an honorable discharge or a general discharge under honorable conditions. A COPY OF THE DD 214, SHOWING DISCHARGE TYPE (GENERALLY COPY 4), MUST BE RECEIVED IN THE HUMAN RESOURCES DEPARTMENT BY THE FINAL FILING DATE. Applicants who have a service connected disability must also submit a recent award letter from the VA stating they are receiving disability benefits for service connected reasons. Veteran applicants for initial County employment with an honorable or general under conditions discharge shall receive five (5) points added to their combined score. Disabled veterans rated at not less than 30% disability shall have ten (10) points added to their combined score. Veteran’s preference points will only be added to passing scores in competitive open examinations. AMERICANS WITH DISABILITIES ACT It is the policy of Solano County that all employment decisions and personnel policies will be applied equally to all County employees and applicants and be based upon the needs of County service, job related merit, and ability to perform the job. APPLICANTS WITH DISABILITIES: Qualified individuals with a disability, who are able to perform the essential functions of the job, with or without reasonable accommodation, and need an accommodation during any phase of the recruitment/testing/examination process (as detailed in the “Selection Process”), must complete the following form: Request for Testing Accommodation by Applicants with Disabilities Form This form must be received in the Human Resources Department by the final filing date of the recruitment. Applicants will be contacted to discuss the specifics of the request. SOLANO COUNTY Click here to take a video tour of Solano County OUR COMMUNITY Solano County is the ideal place to live, learn, work and play... The America's Promise Alliance has named Solano County as one of the 100 Best Communities for Young People for six straight years - the only California community with that distinction. Live - Solano County as well as cities within the County have ranked in the top 15 hottest markets across the country and within the Bay Area due to prime location and affordability. Learn - Higher education abounds! Within the County, education choices include: Solano Community College, CSU Maritime Academy, Brandman University, and Touro University. Bordering our County is the renowned University of California Davis. Work - The blend of agriculture, corporate business and pleasant lifestyle enhance the attraction of Solano County. Blessed with a thriving agricultural economy, the county is also home to biotechnology and other growth industries. Play - Situated midway between San Francisco and Sacramento-the State capitol, Solano County is home to rolling hillsides, waterfronts and fertile farmland. County residents can enjoy day trips to the San Francisco Bay area, Lake Tahoe region and the Napa and Sonoma Valleys. County Population (2019): 447,643 The provisions of this bulletin do not constitute an expressed or implied contract. Any provision contained in this bulletin may be modified or revoked without notice. SOLANO COUNTY IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER Closing Date/Time: Open Until Filled
Mar 23, 2023
Full Time
Introduction Enjoy great benefits, job security and contribute to your community at Solano County! Department of Information Technology The Department of Information Technology (DoIT) at Solano County provides customer-oriented and convenient access to information and services through the use of technology; anytime - anywhere. The County strives for a cost-effective use of technology, with interactive exchange and sharing of data within departments, with constituents, with other government organizations and business partners. Find out more about the Department of Information Technology by clicking on the following link: Department of Information Technology THE POSITION Business Systems Analyst (Senior) As a Business Analyst Senior, you will lead business value stream development and the systematic identification, analysis, management, monitoring and improvement of stakeholder relationships in order to target and improve mutually beneficial outcomes and align technology to meet business needs. You will accomplish this by developing meaningful and value add partnerships with key stakeholders at all levels across the county. The Business Systems Analyst Senior role is distinguished by the advanced level of responsibility, complexity of work, and the independence exercised. You will be responsible for supporting and working with the most complex County departments and systems including managing large technology projects. You may also provide functional and/or technical guidance to project teams or newly hired employees. Education and Experience Requirements Education Associate’s degree, preferably in information technology, or a closely related field. A Bachelor’s degree from an accredited college or university, preferably in information technology may be substituted for two years of experience. Experience Five (5) years of full-time experience in business systems analysis, business process re- engineering, workflow analysis, data modeling, or system implementation/upgrade activities, or a combination of the above functions. Note: Additional experience may substitute on a year for year basis for the educational requirement. The eligible list created as a result of this recruitment will be used to fill full-time and part-time regular, limited-term or extra-help positions as vacancies occur throughout the County. Please click on the following link to access the job description: Business Systems Analyst (Senior) THE IDEAL CANDIDATE The ideal candidate will have these desired certifications and experience: Desired Certifications: Business Relationship Management Professional (BRMP®) Certification Certificate of Competency in Business Analysis™ (CCBA®) Certification Certified Business Relationship Manager (CBRM®) Certification PMI Professional in Business Analysis (PMI-PBA) Certification Master of Business Relationship Management (MBRM®) preferred Information Technology Infrastructure Library (ITIL) Certification Certified Business Analyst Professional™ (CBAP®) Certification Business Process Modeling & Notation (BPMN) Certification Desired Experience: Demonstrated expert level proficiency in eliciting, defining, documenting, organizing and managing functional and non-functional requirements, workflow analyses, data modeling and logical system design; create formal documentation of functional specifications describing customer business requirements. Demonstrated expert level proficiency translating business requirements into technical requirements using a high degree of independence and technical expertise with assisting customers in defining and identifying business needs and requirements Advanced knowledge in analyzing and evaluating business processes using various methods, metrics, tools and techniques of business process reengineering, analyze complex business problems and develop appropriate systems and business process recommendations/solutions on how to optimize use of existing technology investments. Advanced Knowledge and experience the Information Technology Infrastructure Library (ITIL), Business Relationship Management best practices (e.g., Service Portfolio development, Strategy Management for IT services, Demand Management, Problem management, and value stream analysis). Knowledge and experience with leading business value realization and optimization , developing value stream plans/roadmaps through consultancy, business case development, developing customer profiles/portfolios, and identifying opportunities that maximize business investments in IT solutions. Superior knowledge and working experience in applying research and data analytical skills . Includes, analysis of technical, budgetary, contractual, operational statistical reports, terms, and conditions. Translate quantitative and qualitative data for consumption at various levels. Superior oral, written, presentation, and facilitation communication skills . Demonstrating the ability to synthesize technical data for non-technical audiences. Advanced level knowledge and working experience managing projects using all aspects of the Waterfall, Scrum/Agile Project Management best practices and principles. Advanced level knowledge and working experience with leading application unit, integration and acceptance testing in conjunction with users and technical resources; writes test plans and use cases; writes system documentation. Writes training curriculum and trains department end users in new system applications. BENEFITS/ WHAT'S IN IT FOR YOU? Benefits Summary Solano County offers a cafeteria-style medical package with health benefits, offered through CalPERS. The County contribution for family coverage is $1,900.58 per month for 2023. The County offers a cash back provision for those who choose employee-only or who waive medical insurance coverage. The County may offer a supplemental contribution for employees enrolled in Employee plus Two or More coverage. Dental and vision insurances for the employee and eligible dependents are paid 100% by the County. Solano County participates in CalPERS retirement and contributes to Social Security. The County observes twelve (12) full day fixed and two (2) half day fixed paid holidays per year. Additionally, employees in this bargaining unit receive two (2) floating paid holiday(s) per year. Vacation is accrued at approximately ten (10) days per year. Sick leave accrues at approximately twelve (12) days per year. Effective July 1st of each year, 80 hours of administrative leave is granted. Employees are eligible to receive an additional 2.5% longevity pay, per level, after the completion of continuous service at 10, 20, 25, 30 and 35 years. Please click on the following link to access the benefits summary: Benefits Summary Learning and Development Culture Solano County is committed to “Invest In and For the Future” by providing training resources to encourage employee professional development and growth within our organization. While employed with Solano County, employees have the opportunity to pursue their career goals, interests, and develop the competencies on the Solano County Leadership Development Model by participating in the following programs: Tuition Reimbursement Program Annual Education Fair County Mentoring Program Leadership Academy Supervisory Trainings Skill Development Trainings Self-paced learning opportunities SELECTION PROCESS 04/12/2023 - Deadline to submit application along with education documents for the first review (applications will be reviewed every 3 weeks thereafter) 05/08-05/12 - Tentative dates for interviews Based on the information provided in the application documents, the qualified applicants may be invited for further examination and will either be pre-scheduled by the Department of Human Resources or be invited to self-schedule. All applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. Depending upon the number of applications received, the selection process may consist of an initial application screening, a mandatory information meeting, a supplemental questionnaire assessment, a written and/or practical exam, an oral board exam, or any combination listed. Responses to supplemental questions may be used as screening and testing mechanisms and will be used to assess an applicant’s ability to advance in the process; as such, responses to supplemental questions should be treated as test examination responses. Information contained herein does not constitute either an expressed or implied contract. A minimum score of 70% is required to continue in the selection process, unless otherwise announced. All potential new hires and employees considered for promotion to management, confidential positions or unrepresented positions will be subject to a background and reference check after contingent job offer is accepted. These provisions are subject to change. RETIREES - Solano County invites all to apply for positions; however pursuant to Government Code Section 21221(h) and 21224, hiring restrictions may apply to California Public Sector Pension Plan Retirees. HOW TO APPLY Please click on "Apply Online" at the bottom of this posting. Applications must be submitted through the JobAps system. Paper copies of applications are not accepted. All additional application materials as requested in the job announcement (degree/transcripts, certificates, DD-214 if applicable, ADA Accommodation Request) must be submitted by fax to (707) 784-3424, or by email to recruitment@solanocounty.com and are due by the application review date. Be sure to include the recruitment title (Business Systems Analyst (Senior)) and the recruitment number (23-364040-01) in your email or fax. Previously submitted application materials (i.e. copies of diploma and/or transcripts, etc.) for prior recruitments will not be applied for this recruitment but must be re-submitted for this recruitment. Any further questions can be directed to the Department of Human Resources at (707) 784-6170, business hours are Monday-Friday, 8:00 a.m.-5:00 p.m. EOE/AA. Please note that all dates/times listed in the job announcement are Pacific Time. DOCUMENT SUBMITTAL REQUIREMENTS EDUCATION DOCUMENTS MAY BE REQUIRED All candidates qualifying for the position under the education requirement must submit a copy of their official/unofficial transcripts (verifying the courses and units completed) or degree (verifying institution, student, date, degree and area of specialization conferred) by the final filing date. Candidates who fail to submit their transcripts by the final filing date will be disqualified from the recruitment. PLEASE NOTE THE FOLLOWING: Candidates who attended a college or university that is accredited by a foreign or non-U.S. accrediting agency must have their educational units evaluated by an educational evaluation service. The result must be submitted to the Human Resources Department no later than the close of the recruitment. Please contact the local college or university to learn where this service can be obtained. How to Submit Your Documents In addition to uploading attachments when applying online, candidates may submit documents by fax to (707) 784-3424, or by email to recruitment@solanocounty.com. Be sure to include the recruitment title (Business Systems Analyst (Senior)) and the recruitment number (23-364040-01) in your email or fax. SUPPLEMENTAL QUESTIONNAIRE This Supplemental Questionnaire will be used to determine applicants’ qualifications for this position and assess an applicant’s ability to advance in the recruitment process; therefore, applicants are encouraged to answer all questions thoroughly and completely. Omitted information will not be considered or assumed. Applicants who have no experience in a specific area are recommended to state "no experience in this area" instead of leaving the space blank. Please note that the experience in your answers must be reflected in your employment history. 1 How many years of full-time experience do you have in business systems analysis, business process re-engineering, workflow analysis, data modeling, or system implementation/upgrade activities, or a combination of the mentioned functions? No experience Less than 2 years 3 to 4 years 5 to 6 years 7+ years 2 What is the highest level of education you have completed? High School Diploma Associate's Degree Bachelor's Degree Master's Degree 3 How many years of experience do you have eliciting, documenting, structuring, organizing and managing stakeholder requirements in order to meet business and project objectives? I have no experience in this area. Less than two (2) years Three (3) to five (5) years Six (6) or more years 4 How many years of experience do you have exercising Business Relationship Management best practices, for example, Service Portfolio development, Strategy Management for IT services, Demand Management, Problem Management and Value Stream Analysis? I have no experience in this area. Less than two (2) years Three (3) to five (5) years Six (6) or more years 5 How many years’ experience do you have producing effective requirement/project documentation including business functions and technical systems and processes? I have no experience in this area. Less than two (2) years Three (3) to five (5) years Six (6) or more years 6 How many years of experience do you have managing projects using all aspects of the Waterfall, Scrum/Agile Project Management best practices and principles? I have no experience in this area. Less than two (2) years Three (3) to five (5) years Six (6) or more years 7 How many years of experience do you have scaling the use of ITIL best practices in business process improvements and re-engineering engagements? I have no experience in this area. Less than two (2) years Three (3) to five (5) years Six (6) or more years 8 Please indicate which of the following certificates you have achieved. Please check all that apply. Business Relationship Management Professional (BRMP®) Certification Certified Business Relationship Manager (CBRM®) Certification Master of Business Relationship Management (MBRM®) Certified Business Analyst Professional™ (CBAP®) Certification Certificate of Competency in Business Analysis™ (CCBA®) Certification PMI Professional in Business Analysis (PMI-PBA) Certification Information Technology Infrastructure Library (ITIL) Certification Business Process Modeling & Notation (BPMN) Certification I have earned technology certifications but they are not included in the above list I do not have any technology certifications. 9 This question only applies if you selected "I have earned technology certifications but they are not included in the above list" in question #8. Please indicate which other technology certifications you have achieved in the space below. If not applicable, please type N/A in the response area. 10 Will you be submitting proof of education? If so, how will you be submitting proof of education (transcripts, copy of degree, etc.)? Attached to this application Via email at recruitment@solanocounty.com I will not be submitting educational documents VETERANS PREFERENCE POINTS To be eligible, applicant must have served at least 181 consecutive days of active duty in the Armed Forces of the United States and have received either an honorable discharge or a general discharge under honorable conditions. A COPY OF THE DD 214, SHOWING DISCHARGE TYPE (GENERALLY COPY 4), MUST BE RECEIVED IN THE HUMAN RESOURCES DEPARTMENT BY THE FINAL FILING DATE. Applicants who have a service connected disability must also submit a recent award letter from the VA stating they are receiving disability benefits for service connected reasons. Veteran applicants for initial County employment with an honorable or general under conditions discharge shall receive five (5) points added to their combined score. Disabled veterans rated at not less than 30% disability shall have ten (10) points added to their combined score. Veteran’s preference points will only be added to passing scores in competitive open examinations. AMERICANS WITH DISABILITIES ACT It is the policy of Solano County that all employment decisions and personnel policies will be applied equally to all County employees and applicants and be based upon the needs of County service, job related merit, and ability to perform the job. APPLICANTS WITH DISABILITIES: Qualified individuals with a disability, who are able to perform the essential functions of the job, with or without reasonable accommodation, and need an accommodation during any phase of the recruitment/testing/examination process (as detailed in the “Selection Process”), must complete the following form: Request for Testing Accommodation by Applicants with Disabilities Form This form must be received in the Human Resources Department by the final filing date of the recruitment. Applicants will be contacted to discuss the specifics of the request. SOLANO COUNTY Click here to take a video tour of Solano County OUR COMMUNITY Solano County is the ideal place to live, learn, work and play... The America's Promise Alliance has named Solano County as one of the 100 Best Communities for Young People for six straight years - the only California community with that distinction. Live - Solano County as well as cities within the County have ranked in the top 15 hottest markets across the country and within the Bay Area due to prime location and affordability. Learn - Higher education abounds! Within the County, education choices include: Solano Community College, CSU Maritime Academy, Brandman University, and Touro University. Bordering our County is the renowned University of California Davis. Work - The blend of agriculture, corporate business and pleasant lifestyle enhance the attraction of Solano County. Blessed with a thriving agricultural economy, the county is also home to biotechnology and other growth industries. Play - Situated midway between San Francisco and Sacramento-the State capitol, Solano County is home to rolling hillsides, waterfronts and fertile farmland. County residents can enjoy day trips to the San Francisco Bay area, Lake Tahoe region and the Napa and Sonoma Valleys. County Population (2019): 447,643 The provisions of this bulletin do not constitute an expressed or implied contract. Any provision contained in this bulletin may be modified or revoked without notice. SOLANO COUNTY IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER Closing Date/Time: Open Until Filled
Solano County, CA
Fairfield, California, United States
Introduction Enjoy great benefits, job security and contribute to your community at Solano County! Department of Information Technology The Department of Information Technology (DoIT) at Solano County provides customer-oriented and convenient access to information and services through the use of technology; anytime - anywhere. The County strives for a cost-effective use of technology, with interactive exchange and sharing of data within departments, with constituents, with other government organizations and business partners. Find out more about the Department of Information Technology by clicking on the following link: Department of Information Technology THE POSITION Information Technology Analyst IV (Project Manager) We are seeking an Information Technology Analyst IV who possesses and applies advanced levels of specialized and technical analytical skills and knowledge while serving as team leader/project manager for designated major systems. Incumbents in this job class perform the most difficult and responsible duties and provide lead direction to software development, network/systems administration, service desk, or security and database systems, other Information Technology Analysts, and/or consultants on assigned systems design, or infrastructure and maintenance projects. Education and Experience Requirements Education Equivalent to an Associate’s degree, preferably in information technology, or a closely related field. Experience Depending upon assignment, five (5) years of experience performing progressively responsible software development, or infrastructure management duties and functions. Note : A Bachelor’s degree from an accredited college or university, preferably in information technology, management information systems may be substituted for two years of experience. Note: Additional experience may substitute on a year for year basis for the educational requirement. Please click on the following link to access the job description: Information Technology Analyst IV BENEFITS/ WHAT'S IN IT FOR YOU? Benefits Summary Solano County offers a cafeteria-style medical package with health benefits, offered through CalPERS. The County contribution for family coverage is $1,900.58 per month for 2023. The County offers a cash back provision for those who choose employee-only or who waive medical insurance coverage. The County may offer a supplemental contribution for employees enrolled in Employee plus Two or More coverage. Dental and vision insurances for the employee and eligible dependents are paid 100% by the County. Solano County participates in CalPERS retirement and contributes to Social Security. The County observes twelve (12) full day fixed and two (2) half day fixed paid holidays per year. Additionally, employees in this bargaining unit receive two (2) floating paid holiday(s) per year. Vacation is accrued at approximately ten (10) days per year. Sick leave accrues at approximately 12 days per year. Effective July 1 of each year, 80 hours of administrative leave is granted. Employees are eligible to receive an additional 2.5% longevity pay, per level, after the completion of continuous service at 10, 20, 25, 30 and 35 years. Please click on the following link to access the benefits summary: Benefits Summary Learning and Development Culture Solano County is committed to “Invest In and For the Future” by providing training resources to encourage employee professional development and growth within our organization. While employed with Solano County, employees have the opportunity to pursue their career goals, interests, and develop the competencies on the Solano County Leadership Development Model by participating in the following programs: Tuition Reimbursement Program Annual Education Fair County Mentoring Program Leadership Academy Supervisory Trainings Skill Development Trainings Self-paced learning opportunities SELECTION PROCESS 04/12/2023 - Deadline to submit application along with educational documents for the first review. Applications will be reviewed every three weeks thereafter until the position is filled. 05/08/2023 - 05/12/2023 - Tentative dates for hiring interviews (first review). Based on the information provided in the application documents, the qualified applicants may be invited for further examination and will either be pre-scheduled by the Department of Human Resources or be invited to self-schedule. All applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. Depending upon the number of applications received, the selection process may consist of an initial application screening, a mandatory information meeting, a supplemental questionnaire assessment, a written and/or practical exam, an oral board exam, or any combination listed. Responses to supplemental questions may be used as screening and testing mechanisms and will be used to assess an applicant’s ability to advance in the process; as such, responses to supplemental questions should be treated as test examination responses. Information contained herein does not constitute either an expressed or implied contract. A minimum score of 70% is required to continue in the selection process, unless otherwise announced. All potential new hires and employees considered for promotion to management, confidential positions or unrepresented positions will be subject to a background and reference check after contingent job offer is accepted. These provisions are subject to change. RETIREES - Solano County invites all to apply for positions; however pursuant to Government Code Section 21221(h) and 21224, hiring restrictions may apply to California Public Sector Pension Plan Retirees. HOW TO APPLY Please click on "Apply Online" at the bottom of this posting. Applications must be submitted through the JobAps system. Paper copies of applications are not accepted. All additional application materials as requested in the job announcement (degree/transcripts, certificates, DD-214 if applicable, ADA Accommodation Request) must be submitted by fax to (707) 784-3424, or by email to recruitment@solanocounty.com and are due by the application review date. Be sure to include the recruitment title (Information Technology Analyst IV) and the recruitment number (23-364060-01) in your email or fax. Previously submitted application materials (i.e. copies of diploma and/or transcripts, etc.) for prior recruitments will not be applied for this recruitment but must be re-submitted for this recruitment. Any further questions can be directed to the Department of Human Resources at (707) 784-6170, business hours are Monday-Friday, 8:00 a.m.-5:00 p.m. EOE/AA. Please note that all dates/times listed in the job announcement are Pacific Time. DOCUMENT SUBMITTAL REQUIREMENTS EDUCATION DOCUMENTS MAY BE REQUIRED All candidates qualifying for the position under the education requirement must submit a copy of their official/unofficial transcripts (verifying the courses and units completed) or degree (verifying date, degree and area of specialization conferred) by the application submittal deadline. Candidates who fail to submit their transcripts by the application submittal deadline will be disqualified from the recruitment. PLEASE NOTE THE FOLLOWING: Candidates who attended a college or university that is accredited by a foreign or non-U.S. accrediting agency must have their educational units evaluated by an educational evaluation service. The result must be submitted to the Human Resources Department no later than the close of the recruitment. Please contact the local college or university to learn where this service can be obtained. How to Submit Your Documents In addition to uploading attachments when applying online, candidates may submit documents by fax to (707) 784-3424, or by email to recruitment@solanocounty.com. Be sure to include the recruitment title (Information Technology Analyst IV) and the recruitment number (23-364060-01) in your email or fax. SUPPLEMENTAL QUESTIONNAIRE The Supplemental Questionnaire will be used to determine applicants’ qualifications for this position and assess an applicant’s ability to advance in the recruitment process; therefore, applicants are encouraged to answer all questions thoroughly and completely. Omitted information will not be considered or assumed. Applicants who have no experience in a specific area are recommended to state "no experience in this area" instead of leaving the space blank. Please note that the experience in your answers must be reflected in your employment history. 1. How many years of full-time experience do you have performing progressively responsible software development or infrastructure management duties and functions? No experience Less than 1 year 2 to 3 years 4 to 5 years 6+ years 2. What is the highest level of education you have completed? High School Diploma Associate's Degree Bachelor's Degree Master's Degree 3. How many years of experience do you have working with multiple project management methodologies to include Waterfall, Scrum/Agile, and hybrid models. No experience 1-2 years 3-5 years 6+ years 4. How many years of experience do you have with IT Project Management? No experience 1-2 years 3-5 years 6+ years 5. How many years of experience do you have with IT Project Governance (e.g. Project Steering Committee Management)? No experience 1-3 years 3-5 years 6+ years 6. How many years of experience do you have with Vendor and Contractor Management? No experience 1-2 years 3-5 years 6+ years 7. How many years of experience do you have with Business Relationship Management? No experience 1-2 years 3-5 years 6+ years 8. How many years of experience do you have in Organizational Change Management (leveraging OCM leading practices and concepts to successfully manage the adaptability of changes on the people side)? No experience 1-2 years 3-5 years 6+ years 9. How many years of experience do you have with Business and Technical Requirement Gathering (delineating between functional and non-functional requirements)? No experience 1-2 years 3-5 years 6+ years 10. How many years of experience do you have with Business Process Modeling & Notation (developing process workflows, complex process guides, policies, job aides, etc.)? No experience 1-2 years 3-5 years 6+ years 11. How many years of experience do you have with Project Performance Management? No experience 1-2 years 3-5 years 6+ years 12. How many years of experience do you have with Information Technology Infrastructure Library (ITIL), leading practices and concepts? No experience 1-2 years 3-5 years 6+ years 13. Please indicate which of the following certifications you have achieved. Select all that apply: Project Management Professional (PMP) Certification, from Project Management Institute (PMI) Disciplined Agile Scrum Master (DASM) Certification and/or PMI Agile Certified Practitioner (PMI- ACP) certification Information Technology Infrastructure Library (ITIL) Certification Business Process Modeling and Notation Certification Organizational Change Management Certification None 14. Will you be submitting proof of education? If so, how will you be submitting proof of education (transcripts, copy of degree, etc.)? Attached to this application Via email at recruitment@solanocounty.com I will not be submitting educational documents Supervision Received and Exercised Supervision is received from a Principal Information Technology Analyst or an Information Technology Manager. The incumbent may receive functional direction from the Assistant Director and/or Chief Information Officer. Incumbents in this classification may function as a project manager and/or team leader over technical and professional staff. VETERANS PREFERENCE POINTS To be eligible, applicant must have served at least 181 consecutive days of active duty in the Armed Forces of the United States and have received either an honorable discharge or a general discharge under honorable conditions. A COPY OF THE DD 214, SHOWING DISCHARGE TYPE (GENERALLY COPY 4), MUST BE RECEIVED IN THE HUMAN RESOURCES DEPARTMENT BY THE APPLICATION SUBMITTAL DEADLINE. Applicants who have a service connected disability must also submit a recent award letter from the VA stating they are receiving disability benefits for service connected reasons. Veteran applicants for initial County employment with an honorable or general under conditions discharge shall receive five (5) points added to their combined score. Disabled veterans rated at not less than 30% disability shall have ten (10) points added to their combined score. Veteran’s preference points will only be added to passing scores in competitive open examinations. AMERICANS WITH DISABILITIES ACT It is the policy of Solano County that all employment decisions and personnel policies will be applied equally to all County employees and applicants and be based upon the needs of County service, job related merit, and ability to perform the job. APPLICANTS WITH DISABILITIES: Qualified individuals with a disability, who are able to perform the essential functions of the job, with or without reasonable accommodation, and need an accommodation during any phase of the recruitment/testing/examination process (as detailed in the “Selection Process”), must complete the following form: Request for Testing Accommodation by Applicants with Disabilities Form This form must be received in the Human Resources Department by the final filing date of the recruitment. Applicants will be contacted to discuss the specifics of the request. SOLANO COUNTY Click here to take a video tour of Solano County OUR COMMUNITY Solano County is the ideal place to live, learn, work and play... The America's Promise Alliance has named Solano County as one of the 100 Best Communities for Young People for six straight years - the only California community with that distinction. Live - Solano County as well as cities within the County have ranked in the top 15 hottest markets across the country and within the Bay Area due to prime location and affordability. Learn - Higher education abounds! Within the County, education choices include: Solano Community College, CSU Maritime Academy, Brandman University, and Touro University. Bordering our County is the renowned University of California Davis. Work - The blend of agriculture, corporate business and pleasant lifestyle enhance the attraction of Solano County. Blessed with a thriving agricultural economy, the county is also home to biotechnology and other growth industries. Play - Situated midway between San Francisco and Sacramento-the State capitol, Solano County is home to rolling hillsides, waterfronts and fertile farmland. County residents can enjoy day trips to the San Francisco Bay area, Lake Tahoe region and the Napa and Sonoma Valleys. County Population (2019): 447,643 The provisions of this bulletin do not constitute an expressed or implied contract. Any provision contained in this bulletin may be modified or revoked without notice. SOLANO COUNTY IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER Closing Date/Time: Open Until Filled
Mar 23, 2023
Full Time
Introduction Enjoy great benefits, job security and contribute to your community at Solano County! Department of Information Technology The Department of Information Technology (DoIT) at Solano County provides customer-oriented and convenient access to information and services through the use of technology; anytime - anywhere. The County strives for a cost-effective use of technology, with interactive exchange and sharing of data within departments, with constituents, with other government organizations and business partners. Find out more about the Department of Information Technology by clicking on the following link: Department of Information Technology THE POSITION Information Technology Analyst IV (Project Manager) We are seeking an Information Technology Analyst IV who possesses and applies advanced levels of specialized and technical analytical skills and knowledge while serving as team leader/project manager for designated major systems. Incumbents in this job class perform the most difficult and responsible duties and provide lead direction to software development, network/systems administration, service desk, or security and database systems, other Information Technology Analysts, and/or consultants on assigned systems design, or infrastructure and maintenance projects. Education and Experience Requirements Education Equivalent to an Associate’s degree, preferably in information technology, or a closely related field. Experience Depending upon assignment, five (5) years of experience performing progressively responsible software development, or infrastructure management duties and functions. Note : A Bachelor’s degree from an accredited college or university, preferably in information technology, management information systems may be substituted for two years of experience. Note: Additional experience may substitute on a year for year basis for the educational requirement. Please click on the following link to access the job description: Information Technology Analyst IV BENEFITS/ WHAT'S IN IT FOR YOU? Benefits Summary Solano County offers a cafeteria-style medical package with health benefits, offered through CalPERS. The County contribution for family coverage is $1,900.58 per month for 2023. The County offers a cash back provision for those who choose employee-only or who waive medical insurance coverage. The County may offer a supplemental contribution for employees enrolled in Employee plus Two or More coverage. Dental and vision insurances for the employee and eligible dependents are paid 100% by the County. Solano County participates in CalPERS retirement and contributes to Social Security. The County observes twelve (12) full day fixed and two (2) half day fixed paid holidays per year. Additionally, employees in this bargaining unit receive two (2) floating paid holiday(s) per year. Vacation is accrued at approximately ten (10) days per year. Sick leave accrues at approximately 12 days per year. Effective July 1 of each year, 80 hours of administrative leave is granted. Employees are eligible to receive an additional 2.5% longevity pay, per level, after the completion of continuous service at 10, 20, 25, 30 and 35 years. Please click on the following link to access the benefits summary: Benefits Summary Learning and Development Culture Solano County is committed to “Invest In and For the Future” by providing training resources to encourage employee professional development and growth within our organization. While employed with Solano County, employees have the opportunity to pursue their career goals, interests, and develop the competencies on the Solano County Leadership Development Model by participating in the following programs: Tuition Reimbursement Program Annual Education Fair County Mentoring Program Leadership Academy Supervisory Trainings Skill Development Trainings Self-paced learning opportunities SELECTION PROCESS 04/12/2023 - Deadline to submit application along with educational documents for the first review. Applications will be reviewed every three weeks thereafter until the position is filled. 05/08/2023 - 05/12/2023 - Tentative dates for hiring interviews (first review). Based on the information provided in the application documents, the qualified applicants may be invited for further examination and will either be pre-scheduled by the Department of Human Resources or be invited to self-schedule. All applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. Depending upon the number of applications received, the selection process may consist of an initial application screening, a mandatory information meeting, a supplemental questionnaire assessment, a written and/or practical exam, an oral board exam, or any combination listed. Responses to supplemental questions may be used as screening and testing mechanisms and will be used to assess an applicant’s ability to advance in the process; as such, responses to supplemental questions should be treated as test examination responses. Information contained herein does not constitute either an expressed or implied contract. A minimum score of 70% is required to continue in the selection process, unless otherwise announced. All potential new hires and employees considered for promotion to management, confidential positions or unrepresented positions will be subject to a background and reference check after contingent job offer is accepted. These provisions are subject to change. RETIREES - Solano County invites all to apply for positions; however pursuant to Government Code Section 21221(h) and 21224, hiring restrictions may apply to California Public Sector Pension Plan Retirees. HOW TO APPLY Please click on "Apply Online" at the bottom of this posting. Applications must be submitted through the JobAps system. Paper copies of applications are not accepted. All additional application materials as requested in the job announcement (degree/transcripts, certificates, DD-214 if applicable, ADA Accommodation Request) must be submitted by fax to (707) 784-3424, or by email to recruitment@solanocounty.com and are due by the application review date. Be sure to include the recruitment title (Information Technology Analyst IV) and the recruitment number (23-364060-01) in your email or fax. Previously submitted application materials (i.e. copies of diploma and/or transcripts, etc.) for prior recruitments will not be applied for this recruitment but must be re-submitted for this recruitment. Any further questions can be directed to the Department of Human Resources at (707) 784-6170, business hours are Monday-Friday, 8:00 a.m.-5:00 p.m. EOE/AA. Please note that all dates/times listed in the job announcement are Pacific Time. DOCUMENT SUBMITTAL REQUIREMENTS EDUCATION DOCUMENTS MAY BE REQUIRED All candidates qualifying for the position under the education requirement must submit a copy of their official/unofficial transcripts (verifying the courses and units completed) or degree (verifying date, degree and area of specialization conferred) by the application submittal deadline. Candidates who fail to submit their transcripts by the application submittal deadline will be disqualified from the recruitment. PLEASE NOTE THE FOLLOWING: Candidates who attended a college or university that is accredited by a foreign or non-U.S. accrediting agency must have their educational units evaluated by an educational evaluation service. The result must be submitted to the Human Resources Department no later than the close of the recruitment. Please contact the local college or university to learn where this service can be obtained. How to Submit Your Documents In addition to uploading attachments when applying online, candidates may submit documents by fax to (707) 784-3424, or by email to recruitment@solanocounty.com. Be sure to include the recruitment title (Information Technology Analyst IV) and the recruitment number (23-364060-01) in your email or fax. SUPPLEMENTAL QUESTIONNAIRE The Supplemental Questionnaire will be used to determine applicants’ qualifications for this position and assess an applicant’s ability to advance in the recruitment process; therefore, applicants are encouraged to answer all questions thoroughly and completely. Omitted information will not be considered or assumed. Applicants who have no experience in a specific area are recommended to state "no experience in this area" instead of leaving the space blank. Please note that the experience in your answers must be reflected in your employment history. 1. How many years of full-time experience do you have performing progressively responsible software development or infrastructure management duties and functions? No experience Less than 1 year 2 to 3 years 4 to 5 years 6+ years 2. What is the highest level of education you have completed? High School Diploma Associate's Degree Bachelor's Degree Master's Degree 3. How many years of experience do you have working with multiple project management methodologies to include Waterfall, Scrum/Agile, and hybrid models. No experience 1-2 years 3-5 years 6+ years 4. How many years of experience do you have with IT Project Management? No experience 1-2 years 3-5 years 6+ years 5. How many years of experience do you have with IT Project Governance (e.g. Project Steering Committee Management)? No experience 1-3 years 3-5 years 6+ years 6. How many years of experience do you have with Vendor and Contractor Management? No experience 1-2 years 3-5 years 6+ years 7. How many years of experience do you have with Business Relationship Management? No experience 1-2 years 3-5 years 6+ years 8. How many years of experience do you have in Organizational Change Management (leveraging OCM leading practices and concepts to successfully manage the adaptability of changes on the people side)? No experience 1-2 years 3-5 years 6+ years 9. How many years of experience do you have with Business and Technical Requirement Gathering (delineating between functional and non-functional requirements)? No experience 1-2 years 3-5 years 6+ years 10. How many years of experience do you have with Business Process Modeling & Notation (developing process workflows, complex process guides, policies, job aides, etc.)? No experience 1-2 years 3-5 years 6+ years 11. How many years of experience do you have with Project Performance Management? No experience 1-2 years 3-5 years 6+ years 12. How many years of experience do you have with Information Technology Infrastructure Library (ITIL), leading practices and concepts? No experience 1-2 years 3-5 years 6+ years 13. Please indicate which of the following certifications you have achieved. Select all that apply: Project Management Professional (PMP) Certification, from Project Management Institute (PMI) Disciplined Agile Scrum Master (DASM) Certification and/or PMI Agile Certified Practitioner (PMI- ACP) certification Information Technology Infrastructure Library (ITIL) Certification Business Process Modeling and Notation Certification Organizational Change Management Certification None 14. Will you be submitting proof of education? If so, how will you be submitting proof of education (transcripts, copy of degree, etc.)? Attached to this application Via email at recruitment@solanocounty.com I will not be submitting educational documents Supervision Received and Exercised Supervision is received from a Principal Information Technology Analyst or an Information Technology Manager. The incumbent may receive functional direction from the Assistant Director and/or Chief Information Officer. Incumbents in this classification may function as a project manager and/or team leader over technical and professional staff. VETERANS PREFERENCE POINTS To be eligible, applicant must have served at least 181 consecutive days of active duty in the Armed Forces of the United States and have received either an honorable discharge or a general discharge under honorable conditions. A COPY OF THE DD 214, SHOWING DISCHARGE TYPE (GENERALLY COPY 4), MUST BE RECEIVED IN THE HUMAN RESOURCES DEPARTMENT BY THE APPLICATION SUBMITTAL DEADLINE. Applicants who have a service connected disability must also submit a recent award letter from the VA stating they are receiving disability benefits for service connected reasons. Veteran applicants for initial County employment with an honorable or general under conditions discharge shall receive five (5) points added to their combined score. Disabled veterans rated at not less than 30% disability shall have ten (10) points added to their combined score. Veteran’s preference points will only be added to passing scores in competitive open examinations. AMERICANS WITH DISABILITIES ACT It is the policy of Solano County that all employment decisions and personnel policies will be applied equally to all County employees and applicants and be based upon the needs of County service, job related merit, and ability to perform the job. APPLICANTS WITH DISABILITIES: Qualified individuals with a disability, who are able to perform the essential functions of the job, with or without reasonable accommodation, and need an accommodation during any phase of the recruitment/testing/examination process (as detailed in the “Selection Process”), must complete the following form: Request for Testing Accommodation by Applicants with Disabilities Form This form must be received in the Human Resources Department by the final filing date of the recruitment. Applicants will be contacted to discuss the specifics of the request. SOLANO COUNTY Click here to take a video tour of Solano County OUR COMMUNITY Solano County is the ideal place to live, learn, work and play... The America's Promise Alliance has named Solano County as one of the 100 Best Communities for Young People for six straight years - the only California community with that distinction. Live - Solano County as well as cities within the County have ranked in the top 15 hottest markets across the country and within the Bay Area due to prime location and affordability. Learn - Higher education abounds! Within the County, education choices include: Solano Community College, CSU Maritime Academy, Brandman University, and Touro University. Bordering our County is the renowned University of California Davis. Work - The blend of agriculture, corporate business and pleasant lifestyle enhance the attraction of Solano County. Blessed with a thriving agricultural economy, the county is also home to biotechnology and other growth industries. Play - Situated midway between San Francisco and Sacramento-the State capitol, Solano County is home to rolling hillsides, waterfronts and fertile farmland. County residents can enjoy day trips to the San Francisco Bay area, Lake Tahoe region and the Napa and Sonoma Valleys. County Population (2019): 447,643 The provisions of this bulletin do not constitute an expressed or implied contract. Any provision contained in this bulletin may be modified or revoked without notice. SOLANO COUNTY IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER Closing Date/Time: Open Until Filled
LAS VEGAS CONVENTION AND VISITORS AUTHORITY
Las Vegas, Nevada, United States
The Role: The Convention Services Manager oversees the daily operations and execution of assigned conventions and convention meetings at the Las Vegas Convention Center. This position provides exemplary service to meet and exceed customer expectations. What You’ll Do: Keep in mind that this list is not all inclusive. Manage assigned large events and all deliverables and serve as the liaison between the facility user and all LVCVA departments. Monitor setup and compliance with permit and licensing requirements and address inquiries from stakeholders regarding room usage, rigging, placement of specialty equipment, and show floor food preparation. Work with building partners for placement of services and hours of operation offered to clients. Prepare and verify building resumes and facilitate site visits for optimal facility use. Direct and monitor internal departments to prepare the facility to “show ready” status. Approve traffic plans with the client, communicate concurrent building activity, and arbitrate outdoor shared spaces. Conduct pre/post event meetings to focus on improving the client experience. Anticipate and mitigate potential facility issues and implement appropriate Emergency Action, Business Resumption, and Crisis Management strategies. Address complaints and make quality recommendations for improvements. Coordinate and inspect the maintenance of the facility in conjunction with building activity. Collaborate with the Operations Division and Sales Department to provide input for capital improvements, annual budgets, design consultants on building projects, and changes to room inventory/rental rates. Assist with developing and disseminating facility Direct Marketing Campaign (DMC) information related to facility improvements. Compile all client lease invoice information, net square footage, and credit/debit memos, and maintain client portfolio of all events-related information. Follow up on invoicing and past-due balances as needed. Maintain a strong business relationship with local community partners. What We’re Looking For High School diploma is required; Bachelor’s degree in a related field is preferred Minimum of two years of event management experience is required; convention experience is highly preferred Knowledge of automated work order scheduling and planning is highly desirable Strong organizational skills with attention to detail to manage multiple tasks in a fast-paced environment Ability to work varied shifts, including nights, weekends, and holidays Ability to support and respect the various cultural and ethnic values, behaviors, beliefs, and attitudes of a diverse workplace Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations Strong verbal and written communication skills to effectively present information and respond to questions from diverse groups, i.e., managers, clients, customers, and the general public Ability to maintain complete knowledge of company and departmental rules and regulations, policies, and procedures Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations Ability to interpret a wide variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables Proficient in computer skills, including Microsoft Office applications (e.g., Outlook, Excel, PowerPoint) Must have a valid Nevada driver's license at the time of appointment and keep it current during employment The Las Vegas Convention and Visitors Authority (LVCVA) provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, the LVCVA will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at peopleconnect@lvcva.com MANAGEMENT-CLASS BENEFITS Your total compensation at the Authority includes not only your salary, but also the following benefits. These benefits increase your total compensation from 30 to 40 percent. NEVADA PERS RETIREMENT PROGRAM 100% employer paid https://www.nvpers.org NO SOCIAL SECURITY TAXES WITHHELD INSURANCE - 100% Employer Paid Medical/Dental/Vision/Rx (employee and dependents) Life Insurance - $15,000 plus an amount equal to your annual base salary up to a max of: $200,000 for Sr. Director and Director $150,000 for Sr. Manager and Manager Long-Term Disability (LTD) Insurance VOLUNTARY INSURANCE - 100% Employee Paid Life Insurance Supplemental Insurance Long-Term Care Insurance Flexible Savings Accounts (FSA & Dependent Care FSA) Pet Insurance PERSONAL TIME OFF (PTO) HOLIDAYS 12 per year, includes birthday DEFERRED COMPENSATION (IRS section 457) ANNUAL MERIT INCREASE - July Ambassadors are eligible for an increase to base pay based on achievement of performance measures. ANNUAL PERFORMANCE INCENTIVE Ambassadors are eligible for a performance bonus based upon achievement of goals and successes. OTHER Employee Assistance Program Education Assistance NOTE: Benefits subject to change based on the discretion of management.
May 16, 2023
Full Time
The Role: The Convention Services Manager oversees the daily operations and execution of assigned conventions and convention meetings at the Las Vegas Convention Center. This position provides exemplary service to meet and exceed customer expectations. What You’ll Do: Keep in mind that this list is not all inclusive. Manage assigned large events and all deliverables and serve as the liaison between the facility user and all LVCVA departments. Monitor setup and compliance with permit and licensing requirements and address inquiries from stakeholders regarding room usage, rigging, placement of specialty equipment, and show floor food preparation. Work with building partners for placement of services and hours of operation offered to clients. Prepare and verify building resumes and facilitate site visits for optimal facility use. Direct and monitor internal departments to prepare the facility to “show ready” status. Approve traffic plans with the client, communicate concurrent building activity, and arbitrate outdoor shared spaces. Conduct pre/post event meetings to focus on improving the client experience. Anticipate and mitigate potential facility issues and implement appropriate Emergency Action, Business Resumption, and Crisis Management strategies. Address complaints and make quality recommendations for improvements. Coordinate and inspect the maintenance of the facility in conjunction with building activity. Collaborate with the Operations Division and Sales Department to provide input for capital improvements, annual budgets, design consultants on building projects, and changes to room inventory/rental rates. Assist with developing and disseminating facility Direct Marketing Campaign (DMC) information related to facility improvements. Compile all client lease invoice information, net square footage, and credit/debit memos, and maintain client portfolio of all events-related information. Follow up on invoicing and past-due balances as needed. Maintain a strong business relationship with local community partners. What We’re Looking For High School diploma is required; Bachelor’s degree in a related field is preferred Minimum of two years of event management experience is required; convention experience is highly preferred Knowledge of automated work order scheduling and planning is highly desirable Strong organizational skills with attention to detail to manage multiple tasks in a fast-paced environment Ability to work varied shifts, including nights, weekends, and holidays Ability to support and respect the various cultural and ethnic values, behaviors, beliefs, and attitudes of a diverse workplace Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations Strong verbal and written communication skills to effectively present information and respond to questions from diverse groups, i.e., managers, clients, customers, and the general public Ability to maintain complete knowledge of company and departmental rules and regulations, policies, and procedures Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations Ability to interpret a wide variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables Proficient in computer skills, including Microsoft Office applications (e.g., Outlook, Excel, PowerPoint) Must have a valid Nevada driver's license at the time of appointment and keep it current during employment The Las Vegas Convention and Visitors Authority (LVCVA) provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, the LVCVA will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at peopleconnect@lvcva.com MANAGEMENT-CLASS BENEFITS Your total compensation at the Authority includes not only your salary, but also the following benefits. These benefits increase your total compensation from 30 to 40 percent. NEVADA PERS RETIREMENT PROGRAM 100% employer paid https://www.nvpers.org NO SOCIAL SECURITY TAXES WITHHELD INSURANCE - 100% Employer Paid Medical/Dental/Vision/Rx (employee and dependents) Life Insurance - $15,000 plus an amount equal to your annual base salary up to a max of: $200,000 for Sr. Director and Director $150,000 for Sr. Manager and Manager Long-Term Disability (LTD) Insurance VOLUNTARY INSURANCE - 100% Employee Paid Life Insurance Supplemental Insurance Long-Term Care Insurance Flexible Savings Accounts (FSA & Dependent Care FSA) Pet Insurance PERSONAL TIME OFF (PTO) HOLIDAYS 12 per year, includes birthday DEFERRED COMPENSATION (IRS section 457) ANNUAL MERIT INCREASE - July Ambassadors are eligible for an increase to base pay based on achievement of performance measures. ANNUAL PERFORMANCE INCENTIVE Ambassadors are eligible for a performance bonus based upon achievement of goals and successes. OTHER Employee Assistance Program Education Assistance NOTE: Benefits subject to change based on the discretion of management.
COUNTY OF LAKE, CA
Lake County, California, United States
General Recruitment Information Recruitments for County positions are typically conducted to establish eligibility lists to fill countywide vacancies that occur during the active status of those lists (approximately 3 -12 months). Any person on a promotional eligibility list will be considered first by the hiring department(s) before persons on an open eligibility list. The County of Lake only accepts applications for permanent positions when actively recruiting. Only online applications are accepted. It is the responsibility of each applicant to review the full job description and requirements. The County is an Equal Opportunity-Affirmative Action Employer. Veteran's Preference. To apply for County examinations - All applications for County examinations must be submitted through the County's online application system. A completed Supplemental Questionnaire must be submitted with each online application. All permanent County recruitments will be posted at www.co.lake.ca.us with a link to the online application. The County of Lake reserves the right to limit the number of applications that will be accepted for any open recruitment, and any such limit will be included on the job posting. When a limit is posted, the recruitment is subject to close at any time prior to the final filing date. Completed online application packets must be submitted by the close of business on the date that the recruitment closes . All relevant experience must be included on the application to be considered - resumes and other attached documents will not be used to qualify an applicant. Relevant experience and/or education may be substituted at a ratio of 2 to 1 for the purpose of meeting minimum qualifications and applicants should contact the Human Resources department for details. Important Notice - The provisions listed on job postings, job descriptions, or other recruitment materials do not constitute an expressed or implied contract. Benefits may vary between bargaining units. Any provisions contained within job postings, job descriptions or other recruitment material may be modified or revoked without notice. All County of Lake applicants who are given a conditional employment offer must comply with the County's pre-employment medical review program before they may be appointed to the County position. Minimum Qualifications Licensing and Certifications: Possession of, or ability to obtain, an appropriate valid California Driver’s License. Education and Experience: Equivalent to a Bachelor’s degree in public administration, business administration, psychology, social sciences, behavioral sciences, or a closely related field. AND Four (4) years of full-time professional experience working in a public or private agency mental health, health services, or social services program, including two (2) years in a supervisory or management capacity. Full Job Description BEHAVIORAL HEALTH PROGRAM MANAGER DEFINITION Under general direction, plans, develops, and organizes programs related to behavioral health functions, including but not limited to behavioral health, substance use disorder services, Mental Health Services Act (MHSA), compliance programs, and regulatory functions; performs a variety of complex professional, administrative, technical, and analytical work related to the development, administration, and monitoring of regulatory programs and compliance functions within the general policies and goals of the Behavioral Health Department; oversees the provision of direct services by contract providers; works closely with other management staff to meet care integration goals of the agency; provides supervision, training, and work evaluation for assigned staff; and performs related duties as assigned. DISTINGUISHING CHARACTERISTICS This management-level classification is responsible for planning, developing, implementing, coordinating, evaluating, and managing comprehensive programs and regulatory compliance functions for the Behavioral Health Department. Incumbents are responsible for ensuring that behavioral health services provided by the department comply with standards required by various funding sources. The duties performed, recommendations proposed, and decisions made by the incumbent serve a critical role in maintaining funding for the department as well as assuring quality and appropriate client care. This is a discrete classification. The incumbent in this management position serves at the pleasure of his/her appointing authority, which means the employment relationship is at-will, and that the County of Lake or the employee may terminate the relationship at any time, with or without cause. SUPERVISION RECEIVED AND EXERCISED Receives general direction from assigned management personnel. Exercises general supervision over supervisory, professional, technical, administrative support staff, and other staff as assigned. EXAMPLES OF ESSENTIAL DUTIES Class specifications are intended to present a descriptive list of the scope of duties performed by employees in this class and are not intended to reflect all duties performed within the job. Plans, organizes, and supervises the work of staff engaged in the delivery of behavioral health programs and compliance programs and services. Assigns, trains, and reviews work; completes employee performance evaluations in accordance with County Personnel Rules. Assists with the development andimplementation of department goals, objectives, and policies. Discusses or interprets department rules and programs for staff and the public; meets with state representatives regarding department reviews; develops and recommends appropriate corrective actions as warranted by reviews. Coordinates results of reviews and audits. Chair and/or participate in a variety of committees related to behavioral health programs and/or compliance programs and functions. Prepares budget information; represents the department with the public,community organizations, and other government jurisdictions. Provides professional and technical consultation on complex program matters. Assists with and participates in the development of in-service staff development programs. Directs the gathering of statistical information and the preparation of a variety of department reports. Works with other supervisory/management staff in coordinating program activities and staff workload. Serves as the department’s advocate in a variety of forums. Deals with the most sensitive public complaints and issues. Develops appropriate corrective actions as warranted by reviews. Counsels department staff as warranted by problems and circumstances. Performs related duties as assigned. MINIMUM QUALIFICATIONS Knowledge of: Principles and practices of employee supervision, including work planning, assignment review and evaluation, discipline, and the training of staff in work procedures. Principles and practices of leadership. Federal, state, and local laws and regulations applicable to the delivery of behavioral health programs, services, and department functions, particularly those pertaining to quality improvement and compliance issues. Program development, implementation, and coordination. Public funding and budget preparation. Goals, policies, procedures, and programs of the Behavioral Health Department. Behavioral Health service problems and issues and their relationship to the development and delivery of programs and services. Methods of clinical services quality assessment, analysis, and improvement. Biological, behavioral, and environmental aspects of emotional disturbances, mental disabilities, developmental disabilities, and substance abuse. Methods, practices and procedures of mental health programs, counseling, crisis intervention, psychotherapy, and case management practices. Principles, practices, and procedures related to managed care behavioral healthcare programs, compliance, and clinical services. Principles, techniques and trends in counseling, psychotherapy, and various treatment modalities. Principles of management supervision, training, work coordination, planning, and employee evaluation. Methods used in identification of clients’ individual, social, and behavioral problems. Customer service principles and techniques. Written and oral communications skills. Proper English spelling, grammar, and punctuation. Computers and software programs (e.g., Microsoft software applications) to conduct research, assess information, and/or prepare documentation. Principles and techniques for working with groups and fostering effective team interaction. Ability to: Effectively manage and administer program operations and activities. Select and supervise staff, provide training and development opportunities, ensure work is performed effectively, and evaluate performance in an objective and positive manner. Assist in developing and implementing goals, objectives, policies, procedures, work standards, and internal controls for the Behavioral Health Department. Analyze, interpret, explain, and apply a variety of federal, state, and local policies, procedures, rules, and regulations. Develop and maintain program evaluation systems and implement changes to improve program efficiency. Determine courses of action in emergency situations. Coordinate department services with other agencies and service providers. Develop and implement quality clinical services to improve the Behavioral Health Department’s compliance with the Medi-Cal Mental Health Managed Care Plan and MHSA. Answer a variety of questions related to behavioral health programs and clinical services and the managed care system for the public and department staff. Effectively represent the Behavioral Health Department in contacts with the public , community organizations, and other government agencies. Communicate clearly and concisely, both orally and in writing. Effectively communicate with people from diverse ethnic and cultural backgrounds. Regularly work well under pressure, meeting multiple and sometimes conflicting deadlines. Utilize a computer, relevant software applications, and/or other equipment as assigned to perform a variety of work tasks. Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work. Licensing and Certifications: Possession of, or ability to obtain, an appropriate valid California Driver’s License. Education and Experience: Equivalent to a Bachelor’s degree in public administration, business administration, psychology, social sciences, behavioral sciences, or a closely related field. AND Four (4) years of full-time professional experience working in a public or private agency mental health, health services, or social services program, including two (2) years in a supervisory or management capacity. WORKING CONDITIONS, ADA, AND OTHER REQUIREMENTS The County of Lake is an equal opportunity employer and will comply with its obligations under the law to provide equal employment opportunities to qualified individuals with disabilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Incumbents generally work in a typical office environment with adequate light and temperature. There may be occasional exposure to extreme temperatures, loud noise, fumes, noxious odors, dust, mist, gases, and poor ventilation; underground, confined, or restricted workspaces; and heights more than five stories above ground level. Incumbents may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures. Positions in this class typically require: sitting, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, talking, hearing, seeing, and repetitive motions. Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Light Work: Exerting up to 25 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work. This position may require local and statewide travel, as necessary. A successful candidate will be required to submit to and pass a background check prior to the appointment. Depending upon the position and/or assigned department, the background check may include but is not limited to civil and criminal history check, reference check, Live Scan, and/or credit check (as allowed under state law). Disaster Service Workers: As members of the County of Lake Emergency Services Organization, all Lake County employees are designated as Disaster Service Workers during a proclaimed emergency and may be required to perform certain emergency services at the direction of the department and / or County. The contents of this class specification shall not be construed to constitute any expressed or implied warranty or guarantee, nor shall it constitute a contract of employment. The County of Lake assumes no responsibility beyond the general accuracy of the document, nor does it assume responsibility for any errors or omissions in the information contained herein. The contents of this specification may be modified or revoked without notice. Terms and conditions of employment are determined through a “meet and confer” process and are subject to the Memorandum of Understanding currently in effect. RETIREMENT - County employees are members of the California Public Employee Retirement system (CalPERS).CalPERS provides a defined benefit pension at retirement for County employees.The pension formulas and employee contribution amounts may vary by bargaining unit, date of hire, prior qualifying service, and classification. Please contact Human Resources for more information. HEALTH AND INSURANCE BENEFITS - Medical, dental, hospital, vision, life and disability coverage is available to employees and their dependents. The County contributes $1,000 of the monthly premiums for the insurance plan options. VACATION ACCRUAL may be adjusted for current city or county government employees. VACATION - 80 hours per year during the first five years of service, 120 hours per year after five years, and additional accruals based on years of service beyond fifteen years. Pro-rated for part-time employees. SICK LEAVE - Accrues at a rate of 96 hours per year. Pro-rated for part-time employees. HOLIDAYS - An average of twelve paid 8-hour holidays per year. Pro-rated for part-time employees. SALARY - Lake County has an adopted salary schedule. The salary range for most classifications is in five increments with a provision for longevity increases. Appointments are normally made at the first step of the salary range. SOCIAL SECURITY - County employees participate in Social Security. CALIFORNIA STATE DISABILITY INSURANCE - SDI is available to some County employees. DEFERRED COMPENSATION PLANS and CREDIT UNION MEMBERSHIPS are available to County employees. Closing Date/Time: 6/9/2023 5:00 PM Pacific
May 10, 2023
Full Time
General Recruitment Information Recruitments for County positions are typically conducted to establish eligibility lists to fill countywide vacancies that occur during the active status of those lists (approximately 3 -12 months). Any person on a promotional eligibility list will be considered first by the hiring department(s) before persons on an open eligibility list. The County of Lake only accepts applications for permanent positions when actively recruiting. Only online applications are accepted. It is the responsibility of each applicant to review the full job description and requirements. The County is an Equal Opportunity-Affirmative Action Employer. Veteran's Preference. To apply for County examinations - All applications for County examinations must be submitted through the County's online application system. A completed Supplemental Questionnaire must be submitted with each online application. All permanent County recruitments will be posted at www.co.lake.ca.us with a link to the online application. The County of Lake reserves the right to limit the number of applications that will be accepted for any open recruitment, and any such limit will be included on the job posting. When a limit is posted, the recruitment is subject to close at any time prior to the final filing date. Completed online application packets must be submitted by the close of business on the date that the recruitment closes . All relevant experience must be included on the application to be considered - resumes and other attached documents will not be used to qualify an applicant. Relevant experience and/or education may be substituted at a ratio of 2 to 1 for the purpose of meeting minimum qualifications and applicants should contact the Human Resources department for details. Important Notice - The provisions listed on job postings, job descriptions, or other recruitment materials do not constitute an expressed or implied contract. Benefits may vary between bargaining units. Any provisions contained within job postings, job descriptions or other recruitment material may be modified or revoked without notice. All County of Lake applicants who are given a conditional employment offer must comply with the County's pre-employment medical review program before they may be appointed to the County position. Minimum Qualifications Licensing and Certifications: Possession of, or ability to obtain, an appropriate valid California Driver’s License. Education and Experience: Equivalent to a Bachelor’s degree in public administration, business administration, psychology, social sciences, behavioral sciences, or a closely related field. AND Four (4) years of full-time professional experience working in a public or private agency mental health, health services, or social services program, including two (2) years in a supervisory or management capacity. Full Job Description BEHAVIORAL HEALTH PROGRAM MANAGER DEFINITION Under general direction, plans, develops, and organizes programs related to behavioral health functions, including but not limited to behavioral health, substance use disorder services, Mental Health Services Act (MHSA), compliance programs, and regulatory functions; performs a variety of complex professional, administrative, technical, and analytical work related to the development, administration, and monitoring of regulatory programs and compliance functions within the general policies and goals of the Behavioral Health Department; oversees the provision of direct services by contract providers; works closely with other management staff to meet care integration goals of the agency; provides supervision, training, and work evaluation for assigned staff; and performs related duties as assigned. DISTINGUISHING CHARACTERISTICS This management-level classification is responsible for planning, developing, implementing, coordinating, evaluating, and managing comprehensive programs and regulatory compliance functions for the Behavioral Health Department. Incumbents are responsible for ensuring that behavioral health services provided by the department comply with standards required by various funding sources. The duties performed, recommendations proposed, and decisions made by the incumbent serve a critical role in maintaining funding for the department as well as assuring quality and appropriate client care. This is a discrete classification. The incumbent in this management position serves at the pleasure of his/her appointing authority, which means the employment relationship is at-will, and that the County of Lake or the employee may terminate the relationship at any time, with or without cause. SUPERVISION RECEIVED AND EXERCISED Receives general direction from assigned management personnel. Exercises general supervision over supervisory, professional, technical, administrative support staff, and other staff as assigned. EXAMPLES OF ESSENTIAL DUTIES Class specifications are intended to present a descriptive list of the scope of duties performed by employees in this class and are not intended to reflect all duties performed within the job. Plans, organizes, and supervises the work of staff engaged in the delivery of behavioral health programs and compliance programs and services. Assigns, trains, and reviews work; completes employee performance evaluations in accordance with County Personnel Rules. Assists with the development andimplementation of department goals, objectives, and policies. Discusses or interprets department rules and programs for staff and the public; meets with state representatives regarding department reviews; develops and recommends appropriate corrective actions as warranted by reviews. Coordinates results of reviews and audits. Chair and/or participate in a variety of committees related to behavioral health programs and/or compliance programs and functions. Prepares budget information; represents the department with the public,community organizations, and other government jurisdictions. Provides professional and technical consultation on complex program matters. Assists with and participates in the development of in-service staff development programs. Directs the gathering of statistical information and the preparation of a variety of department reports. Works with other supervisory/management staff in coordinating program activities and staff workload. Serves as the department’s advocate in a variety of forums. Deals with the most sensitive public complaints and issues. Develops appropriate corrective actions as warranted by reviews. Counsels department staff as warranted by problems and circumstances. Performs related duties as assigned. MINIMUM QUALIFICATIONS Knowledge of: Principles and practices of employee supervision, including work planning, assignment review and evaluation, discipline, and the training of staff in work procedures. Principles and practices of leadership. Federal, state, and local laws and regulations applicable to the delivery of behavioral health programs, services, and department functions, particularly those pertaining to quality improvement and compliance issues. Program development, implementation, and coordination. Public funding and budget preparation. Goals, policies, procedures, and programs of the Behavioral Health Department. Behavioral Health service problems and issues and their relationship to the development and delivery of programs and services. Methods of clinical services quality assessment, analysis, and improvement. Biological, behavioral, and environmental aspects of emotional disturbances, mental disabilities, developmental disabilities, and substance abuse. Methods, practices and procedures of mental health programs, counseling, crisis intervention, psychotherapy, and case management practices. Principles, practices, and procedures related to managed care behavioral healthcare programs, compliance, and clinical services. Principles, techniques and trends in counseling, psychotherapy, and various treatment modalities. Principles of management supervision, training, work coordination, planning, and employee evaluation. Methods used in identification of clients’ individual, social, and behavioral problems. Customer service principles and techniques. Written and oral communications skills. Proper English spelling, grammar, and punctuation. Computers and software programs (e.g., Microsoft software applications) to conduct research, assess information, and/or prepare documentation. Principles and techniques for working with groups and fostering effective team interaction. Ability to: Effectively manage and administer program operations and activities. Select and supervise staff, provide training and development opportunities, ensure work is performed effectively, and evaluate performance in an objective and positive manner. Assist in developing and implementing goals, objectives, policies, procedures, work standards, and internal controls for the Behavioral Health Department. Analyze, interpret, explain, and apply a variety of federal, state, and local policies, procedures, rules, and regulations. Develop and maintain program evaluation systems and implement changes to improve program efficiency. Determine courses of action in emergency situations. Coordinate department services with other agencies and service providers. Develop and implement quality clinical services to improve the Behavioral Health Department’s compliance with the Medi-Cal Mental Health Managed Care Plan and MHSA. Answer a variety of questions related to behavioral health programs and clinical services and the managed care system for the public and department staff. Effectively represent the Behavioral Health Department in contacts with the public , community organizations, and other government agencies. Communicate clearly and concisely, both orally and in writing. Effectively communicate with people from diverse ethnic and cultural backgrounds. Regularly work well under pressure, meeting multiple and sometimes conflicting deadlines. Utilize a computer, relevant software applications, and/or other equipment as assigned to perform a variety of work tasks. Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work. Licensing and Certifications: Possession of, or ability to obtain, an appropriate valid California Driver’s License. Education and Experience: Equivalent to a Bachelor’s degree in public administration, business administration, psychology, social sciences, behavioral sciences, or a closely related field. AND Four (4) years of full-time professional experience working in a public or private agency mental health, health services, or social services program, including two (2) years in a supervisory or management capacity. WORKING CONDITIONS, ADA, AND OTHER REQUIREMENTS The County of Lake is an equal opportunity employer and will comply with its obligations under the law to provide equal employment opportunities to qualified individuals with disabilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Incumbents generally work in a typical office environment with adequate light and temperature. There may be occasional exposure to extreme temperatures, loud noise, fumes, noxious odors, dust, mist, gases, and poor ventilation; underground, confined, or restricted workspaces; and heights more than five stories above ground level. Incumbents may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures. Positions in this class typically require: sitting, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, talking, hearing, seeing, and repetitive motions. Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Light Work: Exerting up to 25 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work. This position may require local and statewide travel, as necessary. A successful candidate will be required to submit to and pass a background check prior to the appointment. Depending upon the position and/or assigned department, the background check may include but is not limited to civil and criminal history check, reference check, Live Scan, and/or credit check (as allowed under state law). Disaster Service Workers: As members of the County of Lake Emergency Services Organization, all Lake County employees are designated as Disaster Service Workers during a proclaimed emergency and may be required to perform certain emergency services at the direction of the department and / or County. The contents of this class specification shall not be construed to constitute any expressed or implied warranty or guarantee, nor shall it constitute a contract of employment. The County of Lake assumes no responsibility beyond the general accuracy of the document, nor does it assume responsibility for any errors or omissions in the information contained herein. The contents of this specification may be modified or revoked without notice. Terms and conditions of employment are determined through a “meet and confer” process and are subject to the Memorandum of Understanding currently in effect. RETIREMENT - County employees are members of the California Public Employee Retirement system (CalPERS).CalPERS provides a defined benefit pension at retirement for County employees.The pension formulas and employee contribution amounts may vary by bargaining unit, date of hire, prior qualifying service, and classification. Please contact Human Resources for more information. HEALTH AND INSURANCE BENEFITS - Medical, dental, hospital, vision, life and disability coverage is available to employees and their dependents. The County contributes $1,000 of the monthly premiums for the insurance plan options. VACATION ACCRUAL may be adjusted for current city or county government employees. VACATION - 80 hours per year during the first five years of service, 120 hours per year after five years, and additional accruals based on years of service beyond fifteen years. Pro-rated for part-time employees. SICK LEAVE - Accrues at a rate of 96 hours per year. Pro-rated for part-time employees. HOLIDAYS - An average of twelve paid 8-hour holidays per year. Pro-rated for part-time employees. SALARY - Lake County has an adopted salary schedule. The salary range for most classifications is in five increments with a provision for longevity increases. Appointments are normally made at the first step of the salary range. SOCIAL SECURITY - County employees participate in Social Security. CALIFORNIA STATE DISABILITY INSURANCE - SDI is available to some County employees. DEFERRED COMPENSATION PLANS and CREDIT UNION MEMBERSHIPS are available to County employees. Closing Date/Time: 6/9/2023 5:00 PM Pacific
Introduction The Hospital San Joaquin General Hospital (SJGH) , originally established in 1857, is a general acute care facility providing a full range of inpatient services including General Medical/Surgical Care, High-Risk Obstetrics and Neonatal Intensive Care, Pediatrics and Intensive Care. In addition to the 196-bed hospital, the medical campus includes multiple facilities dedicated to comprehensive outpatient services including Primary Care and Specialty Clinics. The Hospital's Ambulatory Care sites, including offices located at French Camp and Stockton provide over 1,340,000 outpatient clinic visits a year. In addition to providing direct medical services, the hospital is active in providing education for health professionals through post-graduate residency programs in General Surgery, Internal Medicine and Family Practice and has trained over 3,000 physicians since the residency programs were established in 1932. The hospital also participates in clinical affiliation agreements for training programs in a variety of health professions including Registered and Licensed Vocational nurses, Pharmacists, Radiology Technologies, Social Workers and Respiratory Therapists. About The Position The Assistant Manager of Patient Financial Service a ssists with planning, organizing, coordinating, staffing and directing a wide range of patient billing, collections and other Business Office activities at San Joaquin General Hospital. This key role will have significant responsibility for contributing to the overall success of the revenue cycle for SJGH by assuring that billing, collections and other Business Office activities are performed in an efficient, effective and appropriate manner. The ideal candidate will have extensive supervisory experience in patient accounting in a health care setting. They will also have direct hospital Business Office experience supervising and follow-up for Medicare, Medi-Cal and contract insurance. The ideal candidate will have excellent verbal and written communication, strong working knowledge of medical information systems and current Medicare, Medi-Cal, and insurance billing and collection practices. Compensation and Benefits In addition to the yearly base salary of $85,540.35 - $103,974.83, the County offers an excellent benefit plan which includes a county contribution to health insurance, dental and vision insurance plans. Other benefits offered by the County include: 1937 Retirement Act plan with reciprocity with CALPERS. 125 Flex Spending Benefits Plan. 12 day sick leave annually with unlimited accumulation. 10 days of vacation leave (accruals increase with milestone years of service). 10 holidays per year. Recruitment Thisrecruitment is beingconducted to fill on vacancy as an Assistant Manager of Patient Financial Services at San Joaquin General Hospital's and tocreate areferral poolto fill future vacancies. Resumes will not be accepted in lieu of an application. A completed application must be postmarked or received online by the final filing deadline. The following incentives and bonuses may be available for eligible full time new hires. Incentives and bonuses are subject to approval by Human Resources. Vacation Accrual Rate :San Joaquin County vacation accrual rate consistent with the candidate's total years ofpublic service. Sick Leave :Candidates leaving other employment may receive credit for actual non-reimbursable sick leave hours(up to 160 hours) from their last agency. Hours shall be subject to San Joaquin County's minimum sick leave cashout provisions. New Hire Retention Bonus : $2,000 upon completion of first year equivalent employment (2,080 hours) $1,000 upon completion of third year equivalent employment (6,240 hours) $3,000 upon completion of sixth year equivalent employment (12,480 hours) Background: Potential new hires into this classification are required to successfully pass a background as a condition of employment. Final appointment cannot be made unless the eligible has passed all pre-employment processes. NOTE: All correspondences relating to this recruitment will be delivered via e-mail. The e-mail account used will be the one provided on your employment application during time of submittal. Please be sure to check your e-mail often for updates. If you do not have an e-mail account on file, Human Resources will send you correspondences via US Mail. .telerik-reTable-1 { border-width: 0px; border-style: none; border-collapse: collapse; font-family: Tahoma; } .telerik-reTable-1 tr.telerik-reTableHeaderRow-1 { margin: 10px; padding: 10px; color: #3f5566; text-align: left; font-size: 10pt; font-style: normal; font-family: Tahoma; text-transform: capitalize; font-weight: bold; border-spacing: 10px; line-height: 14pt; vertical-align: top; } .telerik-reTable-1 td.telerik-reTableHeaderFirstCol-1 { padding: 0in 5.4pt 0in 5.4pt; color: #3f5566; line-height: 14pt; } .telerik-reTable-1 td.telerik-reTableHeaderLastCol-1 { padding: 0in 5.4pt 0in 5.4pt; color: #3f5566; line-height: 14pt; } .telerik-reTable-1 td.telerik-reTableHeaderOddCol-1 { padding:0in 5.4pt 0in 5.4pt; color: #3f5566; line-height: 14pt; } .telerik-reTable-1 td.telerik-reTableHeaderEvenCol-1 { padding:0in 5.4pt 0in 5.4pt; color: #3f5566; line-height: 14pt; } .telerik-reTable-1 tr.telerik-reTableOddRow-1 { color: #666666; font-size: 10pt; vertical-align: top; } .telerik-reTable-1 tr.telerik-reTableEvenRow-1 { color: #666666; background-color: #E7EBF7; font-size: 10pt; vertical-align: top; } .telerik-reTable-1 td.telerik-reTableFirstCol-1 { padding: 0in 5.4pt 0in 5.4pt; } .telerik-reTable-1 td.telerik-reTableLastCol-1 {padding:0in 5.4pt 0in 5.4pt;} .telerik-reTable-1 td.telerik-reTableOddCol-1 { padding: 0in 5.4pt 0in 5.4pt; } .telerik-reTable-1 td.telerik-reTableEvenCol-1 { padding:0in 5.4pt 0in 5.4pt; } .telerik-reTable-1 tr.telerik-reTableFooterRow-1 { color: #3f5566; font-weight: 500; font-size: 10pt; font-family: Tahoma; line-height: 11pt; } .telerik-reTable-1 td.telerik-reTableFooterFirstCol-1 { padding: 0in 5.4pt 0in 5.4pt; border-top: solid gray 1.0pt; text-align: left; } .telerik-reTable-1 td.telerik-reTableFooterLastCol-1 { padding:0in 5.4pt 0in 5.4pt; border-top:solid gray 1.0pt; text-align:left; } .telerik-reTable-1 td.telerik-reTableFooterOddCol-1 { padding: 0in 5.4pt 0in 5.4pt; text-align: left; border-top: solid gray 1.0pt; } .telerik-reTable-1 td.telerik-reTableFooterEvenCol-1 { padding: 0in 5.4pt 0in 5.4pt; text-align: left; border-top: solid gray 1.0pt; } TYPICAL DUTIES Assists with the planning, organization, coordination, staffing and directing of the clerical, technical and administrative work of the Business Office; provides appropriate guidance and technical expertise to staff performing various patient billing, credit/collections, and related services; develops workload and productivity standards; assures that Business Office activities are performed in a manner that meets organizational needs while maintaining positive customer service and patient satisfaction. Assists to ensure adequate and appropriate Business Office staffing; assists with hiring, and assigns, trains and evaluates subordinate personnel; takes appropriate action on disciplinary matters; verifies and assures staff proficiency; ensures that staff development needs are met and directs training and education activities as required; manages personnel and policy-related issues. Assists in the development and implementation of goals, policies, strategies, and procedures for the effective and efficient management of activities in the Business Office; initiates and implements action plans when changes are needed; coordinates and cooperates with other Health Care Services managers/staff, insurance providers, outside agencies, and others as needed to maximize revenues, cash flow, and billing compliance while minimizing accounts receivable days, bad debts, and write offs. Develops and implements quality control and quality improvement programs for the Business Office and other assigned areas; monitors work in progress as well as completed work to verify accuracy and efficiency; reviews, analyzes and interprets various complex reports and documents to evaluate and improve activities in assigned areas and ensure compliance with federal, state and other regulations. Assures appropriate utilization of information technology and related tools to support assigned operations; participates in the planning, development and testing of new and/or upgraded computerized revenue cycle systems. Resolves patient account discrepancies and negotiates settlements within limits of authority; assures that necessary communication of patient information is done appropriately and confidentially. Represents the Health Care Services agency to individuals and groups as assigned; attends meetings and conferences and participates on committees as assigned. MINIMUM QUALIFICATIONS Education : Graduation from an accredited four-year college or university with a major in business or public administration, accounting, economics, finance, mathematics, health science, or a closely related field. Experience : Two years of patient accounting supervisory experience in a health care setting within the last five (5) years, including at least one year of direct hospital Business Office experience supervising and follow-up for at least two of the following payers; Medicare, Medi-Cal and contract insurance. Substitution #1 :Additional qualifying supervisory experience within the last seven (7) years may substitute for the education on a year-for-year basis to a maximum of three (3) years. KNOWLEDGE Principles and practices of management, supervision and administration; principles and practices of quality control, general hospital business practices and procedures; and terminology related to health care services billing/collections; state and federal regulations related to the health care billing and reimbursement process; current Medicare, Medicaid and insurance billing/collections practices; current standards and requirements for medical bill coding; medical managed care practices; accreditation standards for hospital business office activities; revenue cycle computer information and reporting systems; data analysis and report writing techniques. ABILITY Supervise the revenue cycle activities of a hospital business office; staff in the performance of supervisory, paraprofessional, technical, and hospital billing, collections and related work; interpret complex health care billing regulations and ensure compliance with such regulations; develop and administer budgets and perform related general management activities; establish and maintain effective working relationships with third party payers, physicians, health care managers, patients, and others; work cooperatively with others; influence positive process changes; utilize complex information technology to maximize the efficiency and quality of revenue cycle activities; analyze and interpret complex data and draw logical conclusions to develop and address revenue cycle operational processes; communicate effectively, both orally and in writing. PHYSICAL/MENTAL REQUIREMENTS Mobility -Frequent operation of a data entry device; frequent sitting, standing, and walking for long periods; occasional driving, climbing stairs, pushing, pulling, bending, and squatting; Lifting -Ability to occasionally lift up to 15 pounds; Vision -Constant reading and close-up work and good overall vision; frequent eye/hand coordination; occasional color/depth perception and peripheral vision; Dexterity -Frequent holding, grasping and writing; occasional reaching and repetitive motion; Hearing/Talking -Constant hearing normal speech, talking in person and on the telephone; occasional hearing faint sounds; Emotional/Psychological -Constant public contact, decision making and concentration; frequent working alone and exposure to trauma, grief and death; Special Requirements -May occasionally work weekends/nights; Environmental -Occasional exposure to noise, emergency situations. Equal Opportunity Employer San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to Equal Employment Opportunity Division (sjgov.org) . Accommodations for those covered by the Americans with Disabilities Act (ADA): San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. BENEFITS Health Insurance : San Joaquin County provides a comprehensive benefits package to employees of this bargaining unit. The benefits include the option of three medical plans: a Kaiser Plan, a Select Plan, and a Premier Plan. Employees pay a portion of the cost of the premium. Dependent coverage is also available. Dental Insurance : The County provides employees with a choice of two dental plans: Delta Dental and United Health Care-Select Managed Care Direct Compensation Plan. There is no cost for employee only coverage in either plan; dependent coverage is available at the employee’s expense. Vision Insurance : The County provides vision coverage through Vision Service Plan (VSP). There is no cost for employee only coverage; dependent coverage is available at the employee’s expense. For more detailed information on the County’s benefits program, visit our website at www.sjgov.org under Human Resources/Benefits. Life Insurance : The County provides eligible employees with life insurance coverage as follows: 1 but less than 3 years of continuous service: $1,000 3 but less than 5 years of continuous service: $3,000 5 but less than 10 years of continuous service: $5,000 10 years of continuous service or more: $10,000 Employees may purchase additional term life insurance up to a maximum of $200,000 at the group rate. Regular employees in this unit shall be provided with a supplemental life insurance policy with a face value up to $75,000. 125 Flexible Benefits Plan : This is a voluntary program that allows employees to use pre-tax dollars to pay for health-related expenses that are not paid by a medical, dental or vision plan (Health Flexible Spending Account $2550 annual limit with a $500 carry over); and dependent care costs (Dependent Care Assistance Plan $5000 annual limit). Retirement Plan : Employees of the County are covered by the County Retirement Act of 1937. Please visit the San Joaquin County Employees’ Retirement Association (SJCERA) at www.sjcera.org for more information. NOTE: If you are receiving a retirement allowance from another California county covered by the County Employees’ Retirement Act of 1937 or from any governmental agency covered by the California Public Employees’ Retirement System (PERS), you are advised to contact the Retirement Officer of the Retirement Plan from which you retired to determine what effect employment in San Joaquin County would have on your retirement allowance. Deferred Compensation :The County maintains a deferred compensation plan under Section 457 of the IRS code. You may annually contribute $18,000 or 100% of your includible compensation, whichever is less. Individuals age 50 or older may contribute to their plan, up to $24,000.The Roth IRA (after tax) is also now available. Vacation : Maximum earned vacation is 10 days each year up to 3 years; 15 days after 3 years; 20 days after 10 years; and 23 days after 20 years. Holiday : Depending on date of hire into the unit, employees earn either 10 or 14 holidays peryear. Administrative Leave : Each fiscal year, department heads grant 10 days of administrative leave to eligible salaried employees. Administrative leave may not be carried beyond to the next fiscal year. Sick Leave : 12 working days of sick leave annually with unlimited accumulation. Sick leave incentive : An employee is eligible to receive eight hours administrative leave if the leave balance equals at least one-half of the cumulative amount that the employee is eligible to accrue. The employee must also be on payroll during the entire calendar year. Bereavement Leave : 3 days of paid leave for the death of an immediate family member, 2 additional days of accrued leave for death of employee’s spouse, domestic partner, parent or child. Merit Salary Increase : New employees will receive the starting salary, which is the first step of the salary range. After employees serve 52 weeks (2080 hours) on each step of the range, they are eligible for a merit increase to the next step. Educational Reimbursement Program : Eligible employees may be reimbursed for career-related course work up to a maximum of $850 per fiscal year. Eligible employees enrolled in an approved four (4) year College or University academic program may be reimbursed up to $800 per semester for a maximum of $1600 per fiscal year. Parking Supplemental Downtown Stockton : The County contributes up to $17 per pay period for employees who pay for parking and are assigned to work in the Downtown Core Area. School Activities : Employees may take up to 40 hours per year, but not more than eight (8) hours per month, to participate in their children’s school activities. Note: County e mployees who currently receive a cafeteria plan allowance and subsequently transfer, demote or promote from or into the Middle Management represented unit which provides for a capped cafeteria plan contribution amount shall receive the capped amount of the Middle Management unit. Selection Plan Applicants who meet the minimum qualifications will go through the following examination process: Written Exam : The civil service written exam is a multiple choice format. If the written exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Oral Exam : The oral exam is a structured interview process that will assess the candidate’s education, training, and experience and may include a practical exercise. The oral exam selection process is not a hiring interview. A panel of up to four people will determine the candidate’s score and rank for placement on the eligible list. Top candidates from the eligible list are referred for hiring interviews. If the oral exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Written & Oral Exam: If both a written exam and an oral exam is administered, the written exam is weighted at 60% and the oral exam is weighted at 40% unless otherwise indicated on the announcement. Candidates must achieve a minimum rating of 70% on each examination in order to be placed on the eligible list. Rate-out: A rate-out is an examination that involves a paper rating of the candidate’s application using the following criteria: education, training, and experience. Candidates will not be scheduled for the rate-out process. Note: The rating of 70 referred to may be the same or other than an arithmetic 70% of the total possible points. Testing Accommodation: Candidates who require testing accommodation under the Americans with Disabilities Act (ADA) must call Human Resources Division at (209) 468-3370 prior to the examination date. Veteran’s Points : Eligible veterans, unmarried widows and widowers of veterans of the United States Armed Forces who have been honorably discharged and who have served during wartime shall be given veteran’s points in initial appointment to County service. Eligible veterans receive 5 points and eligible disabled veterans receive 10 points. Disabled veterans must submit a recent award letter stating a 10% service connected disability issued by the United States Veterans Administration. Note: A copy of your DD214 showing the discharge type must be received in the Human Resources by the date of the examination. Acceptable wartime service dates: September 16, 1940 to December 31, 1946 June 27, 1950 to January 31, 1955 August 5, 1964 to May 7, 1975 Persian Gulf War, August 2, 1990, through a date to be set by law or Presidential Proclamation. Eligible Lists: Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for nine months, but may be extended by the Human Resources Director for a period which shall not exceed a total of three years from the date established. Certification/Referral: Names from the eligible list will be referred to the hiring department by the following methods. Rule of the Rank: The top rank orranks of eligibles will be referred for hiring interviews. The minimum number of names to be referred will be equal to the number of positions plus nine, or 10% of the eligible list, whichever is higher. When fillingnine or more positions in a department at the same time, the top rank or ranks will be referred and the minimum number of names shall be two times the number of positions to be filled or 10% of the eligible list, whichever is higher. This applies only to open competitive recruitments. Rule of Five: The top five names will be referred for hiring interviews. This applies only to department or countywide promotional examination. Rule of the List: For classifications designated by the Director of Human Resources, the entire eligible list will be referred to the department. Physical Exam: Some classifications require physical examinations. Final appointment cannot be made until the eligible has passed the physical examination. The County pays for physical examinations administered in its medical facilities. Pre-Employment Drug Screening Exam: Some classifications require a new employee successfully pass a pre-employment drug screen as a condition of employment. Final appointment cannot be made until the eligible has passed the drug screen. The County pays for the initial drug screen. Employment of Relatives: Applicants who are relatives of employees in a department within the 3rd degree of relationship, (parent, child, grand parent, grand child or sibling) either by blood or marriage, may not be appointed, promoted, transferred into or within the department when; They are related to the Appointing Authority or The employment would result in one of them supervising the work of the other. Department Head may establish additional limitations on the hiring of relatives by departmental rule. Proof of Eligibility: If you are offered a job you will be required to provide proof of U.S. citizenship or other documents that establish your eligibility to be employed in the U.S. HOW TO APPLY Apply Online: www.sjgov.org/department/hr Scan QR Code By mail or in person: San Joaquin County Human Resources 44 N. San Joaquin Street Suite 330 Stockton, CA 95202 Office hours: Monday - Friday 8:00 am to 5:00 pm; excluding holidays. Phone: (209) 468-3370 Job Line: For currentemployment opportunitiesplease callour 24-hour job line at (209) 468-3377. When a final filing date is indicated, applications must be filed with the Human Resources Division before 5:00 p.m. or postmarked by the final filing date. Resumes will not be accepted in lieu of an application. Applications sent through county inter-office mail, which are not received by the final filing date, will not be accepted. ( The County assumes no responsibility for mailed applications which are not received by the Human Resources Division) . San Joaquin County Substance Abuse Policy: San Joaquin County has adopted a Substance Abuse Policy in compliance with the Federal Drug Free Workplace Act of 1988. This policy is enforced by all San Joaquin County Departments and applies to all San Joaquin County employees. Equal Opportunity Employer : San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to www.sjgov.org/department/hr/eeo . Click on a link below to apply for this position: Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here . View and print the official application form as an Acrobat pdf file. A San Joaquin County application form is required for this recruitment. You may print this Acrobat PDF document and then fill it in. Contact us via conventional means. You may contact us by phone at (209) 468-3370, or by email , or apply for a job in person at the San Joaquin County Human Resources Division. Closing Date/Time: Open Until Filled
May 16, 2023
Full Time
Introduction The Hospital San Joaquin General Hospital (SJGH) , originally established in 1857, is a general acute care facility providing a full range of inpatient services including General Medical/Surgical Care, High-Risk Obstetrics and Neonatal Intensive Care, Pediatrics and Intensive Care. In addition to the 196-bed hospital, the medical campus includes multiple facilities dedicated to comprehensive outpatient services including Primary Care and Specialty Clinics. The Hospital's Ambulatory Care sites, including offices located at French Camp and Stockton provide over 1,340,000 outpatient clinic visits a year. In addition to providing direct medical services, the hospital is active in providing education for health professionals through post-graduate residency programs in General Surgery, Internal Medicine and Family Practice and has trained over 3,000 physicians since the residency programs were established in 1932. The hospital also participates in clinical affiliation agreements for training programs in a variety of health professions including Registered and Licensed Vocational nurses, Pharmacists, Radiology Technologies, Social Workers and Respiratory Therapists. About The Position The Assistant Manager of Patient Financial Service a ssists with planning, organizing, coordinating, staffing and directing a wide range of patient billing, collections and other Business Office activities at San Joaquin General Hospital. This key role will have significant responsibility for contributing to the overall success of the revenue cycle for SJGH by assuring that billing, collections and other Business Office activities are performed in an efficient, effective and appropriate manner. The ideal candidate will have extensive supervisory experience in patient accounting in a health care setting. They will also have direct hospital Business Office experience supervising and follow-up for Medicare, Medi-Cal and contract insurance. The ideal candidate will have excellent verbal and written communication, strong working knowledge of medical information systems and current Medicare, Medi-Cal, and insurance billing and collection practices. Compensation and Benefits In addition to the yearly base salary of $85,540.35 - $103,974.83, the County offers an excellent benefit plan which includes a county contribution to health insurance, dental and vision insurance plans. Other benefits offered by the County include: 1937 Retirement Act plan with reciprocity with CALPERS. 125 Flex Spending Benefits Plan. 12 day sick leave annually with unlimited accumulation. 10 days of vacation leave (accruals increase with milestone years of service). 10 holidays per year. Recruitment Thisrecruitment is beingconducted to fill on vacancy as an Assistant Manager of Patient Financial Services at San Joaquin General Hospital's and tocreate areferral poolto fill future vacancies. Resumes will not be accepted in lieu of an application. A completed application must be postmarked or received online by the final filing deadline. The following incentives and bonuses may be available for eligible full time new hires. Incentives and bonuses are subject to approval by Human Resources. Vacation Accrual Rate :San Joaquin County vacation accrual rate consistent with the candidate's total years ofpublic service. Sick Leave :Candidates leaving other employment may receive credit for actual non-reimbursable sick leave hours(up to 160 hours) from their last agency. Hours shall be subject to San Joaquin County's minimum sick leave cashout provisions. New Hire Retention Bonus : $2,000 upon completion of first year equivalent employment (2,080 hours) $1,000 upon completion of third year equivalent employment (6,240 hours) $3,000 upon completion of sixth year equivalent employment (12,480 hours) Background: Potential new hires into this classification are required to successfully pass a background as a condition of employment. Final appointment cannot be made unless the eligible has passed all pre-employment processes. NOTE: All correspondences relating to this recruitment will be delivered via e-mail. The e-mail account used will be the one provided on your employment application during time of submittal. Please be sure to check your e-mail often for updates. If you do not have an e-mail account on file, Human Resources will send you correspondences via US Mail. .telerik-reTable-1 { border-width: 0px; border-style: none; border-collapse: collapse; font-family: Tahoma; } .telerik-reTable-1 tr.telerik-reTableHeaderRow-1 { margin: 10px; padding: 10px; color: #3f5566; text-align: left; font-size: 10pt; font-style: normal; font-family: Tahoma; text-transform: capitalize; font-weight: bold; border-spacing: 10px; line-height: 14pt; vertical-align: top; } .telerik-reTable-1 td.telerik-reTableHeaderFirstCol-1 { padding: 0in 5.4pt 0in 5.4pt; color: #3f5566; line-height: 14pt; } .telerik-reTable-1 td.telerik-reTableHeaderLastCol-1 { padding: 0in 5.4pt 0in 5.4pt; color: #3f5566; line-height: 14pt; } .telerik-reTable-1 td.telerik-reTableHeaderOddCol-1 { padding:0in 5.4pt 0in 5.4pt; color: #3f5566; line-height: 14pt; } .telerik-reTable-1 td.telerik-reTableHeaderEvenCol-1 { padding:0in 5.4pt 0in 5.4pt; color: #3f5566; line-height: 14pt; } .telerik-reTable-1 tr.telerik-reTableOddRow-1 { color: #666666; font-size: 10pt; vertical-align: top; } .telerik-reTable-1 tr.telerik-reTableEvenRow-1 { color: #666666; background-color: #E7EBF7; font-size: 10pt; vertical-align: top; } .telerik-reTable-1 td.telerik-reTableFirstCol-1 { padding: 0in 5.4pt 0in 5.4pt; } .telerik-reTable-1 td.telerik-reTableLastCol-1 {padding:0in 5.4pt 0in 5.4pt;} .telerik-reTable-1 td.telerik-reTableOddCol-1 { padding: 0in 5.4pt 0in 5.4pt; } .telerik-reTable-1 td.telerik-reTableEvenCol-1 { padding:0in 5.4pt 0in 5.4pt; } .telerik-reTable-1 tr.telerik-reTableFooterRow-1 { color: #3f5566; font-weight: 500; font-size: 10pt; font-family: Tahoma; line-height: 11pt; } .telerik-reTable-1 td.telerik-reTableFooterFirstCol-1 { padding: 0in 5.4pt 0in 5.4pt; border-top: solid gray 1.0pt; text-align: left; } .telerik-reTable-1 td.telerik-reTableFooterLastCol-1 { padding:0in 5.4pt 0in 5.4pt; border-top:solid gray 1.0pt; text-align:left; } .telerik-reTable-1 td.telerik-reTableFooterOddCol-1 { padding: 0in 5.4pt 0in 5.4pt; text-align: left; border-top: solid gray 1.0pt; } .telerik-reTable-1 td.telerik-reTableFooterEvenCol-1 { padding: 0in 5.4pt 0in 5.4pt; text-align: left; border-top: solid gray 1.0pt; } TYPICAL DUTIES Assists with the planning, organization, coordination, staffing and directing of the clerical, technical and administrative work of the Business Office; provides appropriate guidance and technical expertise to staff performing various patient billing, credit/collections, and related services; develops workload and productivity standards; assures that Business Office activities are performed in a manner that meets organizational needs while maintaining positive customer service and patient satisfaction. Assists to ensure adequate and appropriate Business Office staffing; assists with hiring, and assigns, trains and evaluates subordinate personnel; takes appropriate action on disciplinary matters; verifies and assures staff proficiency; ensures that staff development needs are met and directs training and education activities as required; manages personnel and policy-related issues. Assists in the development and implementation of goals, policies, strategies, and procedures for the effective and efficient management of activities in the Business Office; initiates and implements action plans when changes are needed; coordinates and cooperates with other Health Care Services managers/staff, insurance providers, outside agencies, and others as needed to maximize revenues, cash flow, and billing compliance while minimizing accounts receivable days, bad debts, and write offs. Develops and implements quality control and quality improvement programs for the Business Office and other assigned areas; monitors work in progress as well as completed work to verify accuracy and efficiency; reviews, analyzes and interprets various complex reports and documents to evaluate and improve activities in assigned areas and ensure compliance with federal, state and other regulations. Assures appropriate utilization of information technology and related tools to support assigned operations; participates in the planning, development and testing of new and/or upgraded computerized revenue cycle systems. Resolves patient account discrepancies and negotiates settlements within limits of authority; assures that necessary communication of patient information is done appropriately and confidentially. Represents the Health Care Services agency to individuals and groups as assigned; attends meetings and conferences and participates on committees as assigned. MINIMUM QUALIFICATIONS Education : Graduation from an accredited four-year college or university with a major in business or public administration, accounting, economics, finance, mathematics, health science, or a closely related field. Experience : Two years of patient accounting supervisory experience in a health care setting within the last five (5) years, including at least one year of direct hospital Business Office experience supervising and follow-up for at least two of the following payers; Medicare, Medi-Cal and contract insurance. Substitution #1 :Additional qualifying supervisory experience within the last seven (7) years may substitute for the education on a year-for-year basis to a maximum of three (3) years. KNOWLEDGE Principles and practices of management, supervision and administration; principles and practices of quality control, general hospital business practices and procedures; and terminology related to health care services billing/collections; state and federal regulations related to the health care billing and reimbursement process; current Medicare, Medicaid and insurance billing/collections practices; current standards and requirements for medical bill coding; medical managed care practices; accreditation standards for hospital business office activities; revenue cycle computer information and reporting systems; data analysis and report writing techniques. ABILITY Supervise the revenue cycle activities of a hospital business office; staff in the performance of supervisory, paraprofessional, technical, and hospital billing, collections and related work; interpret complex health care billing regulations and ensure compliance with such regulations; develop and administer budgets and perform related general management activities; establish and maintain effective working relationships with third party payers, physicians, health care managers, patients, and others; work cooperatively with others; influence positive process changes; utilize complex information technology to maximize the efficiency and quality of revenue cycle activities; analyze and interpret complex data and draw logical conclusions to develop and address revenue cycle operational processes; communicate effectively, both orally and in writing. PHYSICAL/MENTAL REQUIREMENTS Mobility -Frequent operation of a data entry device; frequent sitting, standing, and walking for long periods; occasional driving, climbing stairs, pushing, pulling, bending, and squatting; Lifting -Ability to occasionally lift up to 15 pounds; Vision -Constant reading and close-up work and good overall vision; frequent eye/hand coordination; occasional color/depth perception and peripheral vision; Dexterity -Frequent holding, grasping and writing; occasional reaching and repetitive motion; Hearing/Talking -Constant hearing normal speech, talking in person and on the telephone; occasional hearing faint sounds; Emotional/Psychological -Constant public contact, decision making and concentration; frequent working alone and exposure to trauma, grief and death; Special Requirements -May occasionally work weekends/nights; Environmental -Occasional exposure to noise, emergency situations. Equal Opportunity Employer San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to Equal Employment Opportunity Division (sjgov.org) . Accommodations for those covered by the Americans with Disabilities Act (ADA): San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. BENEFITS Health Insurance : San Joaquin County provides a comprehensive benefits package to employees of this bargaining unit. The benefits include the option of three medical plans: a Kaiser Plan, a Select Plan, and a Premier Plan. Employees pay a portion of the cost of the premium. Dependent coverage is also available. Dental Insurance : The County provides employees with a choice of two dental plans: Delta Dental and United Health Care-Select Managed Care Direct Compensation Plan. There is no cost for employee only coverage in either plan; dependent coverage is available at the employee’s expense. Vision Insurance : The County provides vision coverage through Vision Service Plan (VSP). There is no cost for employee only coverage; dependent coverage is available at the employee’s expense. For more detailed information on the County’s benefits program, visit our website at www.sjgov.org under Human Resources/Benefits. Life Insurance : The County provides eligible employees with life insurance coverage as follows: 1 but less than 3 years of continuous service: $1,000 3 but less than 5 years of continuous service: $3,000 5 but less than 10 years of continuous service: $5,000 10 years of continuous service or more: $10,000 Employees may purchase additional term life insurance up to a maximum of $200,000 at the group rate. Regular employees in this unit shall be provided with a supplemental life insurance policy with a face value up to $75,000. 125 Flexible Benefits Plan : This is a voluntary program that allows employees to use pre-tax dollars to pay for health-related expenses that are not paid by a medical, dental or vision plan (Health Flexible Spending Account $2550 annual limit with a $500 carry over); and dependent care costs (Dependent Care Assistance Plan $5000 annual limit). Retirement Plan : Employees of the County are covered by the County Retirement Act of 1937. Please visit the San Joaquin County Employees’ Retirement Association (SJCERA) at www.sjcera.org for more information. NOTE: If you are receiving a retirement allowance from another California county covered by the County Employees’ Retirement Act of 1937 or from any governmental agency covered by the California Public Employees’ Retirement System (PERS), you are advised to contact the Retirement Officer of the Retirement Plan from which you retired to determine what effect employment in San Joaquin County would have on your retirement allowance. Deferred Compensation :The County maintains a deferred compensation plan under Section 457 of the IRS code. You may annually contribute $18,000 or 100% of your includible compensation, whichever is less. Individuals age 50 or older may contribute to their plan, up to $24,000.The Roth IRA (after tax) is also now available. Vacation : Maximum earned vacation is 10 days each year up to 3 years; 15 days after 3 years; 20 days after 10 years; and 23 days after 20 years. Holiday : Depending on date of hire into the unit, employees earn either 10 or 14 holidays peryear. Administrative Leave : Each fiscal year, department heads grant 10 days of administrative leave to eligible salaried employees. Administrative leave may not be carried beyond to the next fiscal year. Sick Leave : 12 working days of sick leave annually with unlimited accumulation. Sick leave incentive : An employee is eligible to receive eight hours administrative leave if the leave balance equals at least one-half of the cumulative amount that the employee is eligible to accrue. The employee must also be on payroll during the entire calendar year. Bereavement Leave : 3 days of paid leave for the death of an immediate family member, 2 additional days of accrued leave for death of employee’s spouse, domestic partner, parent or child. Merit Salary Increase : New employees will receive the starting salary, which is the first step of the salary range. After employees serve 52 weeks (2080 hours) on each step of the range, they are eligible for a merit increase to the next step. Educational Reimbursement Program : Eligible employees may be reimbursed for career-related course work up to a maximum of $850 per fiscal year. Eligible employees enrolled in an approved four (4) year College or University academic program may be reimbursed up to $800 per semester for a maximum of $1600 per fiscal year. Parking Supplemental Downtown Stockton : The County contributes up to $17 per pay period for employees who pay for parking and are assigned to work in the Downtown Core Area. School Activities : Employees may take up to 40 hours per year, but not more than eight (8) hours per month, to participate in their children’s school activities. Note: County e mployees who currently receive a cafeteria plan allowance and subsequently transfer, demote or promote from or into the Middle Management represented unit which provides for a capped cafeteria plan contribution amount shall receive the capped amount of the Middle Management unit. Selection Plan Applicants who meet the minimum qualifications will go through the following examination process: Written Exam : The civil service written exam is a multiple choice format. If the written exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Oral Exam : The oral exam is a structured interview process that will assess the candidate’s education, training, and experience and may include a practical exercise. The oral exam selection process is not a hiring interview. A panel of up to four people will determine the candidate’s score and rank for placement on the eligible list. Top candidates from the eligible list are referred for hiring interviews. If the oral exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Written & Oral Exam: If both a written exam and an oral exam is administered, the written exam is weighted at 60% and the oral exam is weighted at 40% unless otherwise indicated on the announcement. Candidates must achieve a minimum rating of 70% on each examination in order to be placed on the eligible list. Rate-out: A rate-out is an examination that involves a paper rating of the candidate’s application using the following criteria: education, training, and experience. Candidates will not be scheduled for the rate-out process. Note: The rating of 70 referred to may be the same or other than an arithmetic 70% of the total possible points. Testing Accommodation: Candidates who require testing accommodation under the Americans with Disabilities Act (ADA) must call Human Resources Division at (209) 468-3370 prior to the examination date. Veteran’s Points : Eligible veterans, unmarried widows and widowers of veterans of the United States Armed Forces who have been honorably discharged and who have served during wartime shall be given veteran’s points in initial appointment to County service. Eligible veterans receive 5 points and eligible disabled veterans receive 10 points. Disabled veterans must submit a recent award letter stating a 10% service connected disability issued by the United States Veterans Administration. Note: A copy of your DD214 showing the discharge type must be received in the Human Resources by the date of the examination. Acceptable wartime service dates: September 16, 1940 to December 31, 1946 June 27, 1950 to January 31, 1955 August 5, 1964 to May 7, 1975 Persian Gulf War, August 2, 1990, through a date to be set by law or Presidential Proclamation. Eligible Lists: Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for nine months, but may be extended by the Human Resources Director for a period which shall not exceed a total of three years from the date established. Certification/Referral: Names from the eligible list will be referred to the hiring department by the following methods. Rule of the Rank: The top rank orranks of eligibles will be referred for hiring interviews. The minimum number of names to be referred will be equal to the number of positions plus nine, or 10% of the eligible list, whichever is higher. When fillingnine or more positions in a department at the same time, the top rank or ranks will be referred and the minimum number of names shall be two times the number of positions to be filled or 10% of the eligible list, whichever is higher. This applies only to open competitive recruitments. Rule of Five: The top five names will be referred for hiring interviews. This applies only to department or countywide promotional examination. Rule of the List: For classifications designated by the Director of Human Resources, the entire eligible list will be referred to the department. Physical Exam: Some classifications require physical examinations. Final appointment cannot be made until the eligible has passed the physical examination. The County pays for physical examinations administered in its medical facilities. Pre-Employment Drug Screening Exam: Some classifications require a new employee successfully pass a pre-employment drug screen as a condition of employment. Final appointment cannot be made until the eligible has passed the drug screen. The County pays for the initial drug screen. Employment of Relatives: Applicants who are relatives of employees in a department within the 3rd degree of relationship, (parent, child, grand parent, grand child or sibling) either by blood or marriage, may not be appointed, promoted, transferred into or within the department when; They are related to the Appointing Authority or The employment would result in one of them supervising the work of the other. Department Head may establish additional limitations on the hiring of relatives by departmental rule. Proof of Eligibility: If you are offered a job you will be required to provide proof of U.S. citizenship or other documents that establish your eligibility to be employed in the U.S. HOW TO APPLY Apply Online: www.sjgov.org/department/hr Scan QR Code By mail or in person: San Joaquin County Human Resources 44 N. San Joaquin Street Suite 330 Stockton, CA 95202 Office hours: Monday - Friday 8:00 am to 5:00 pm; excluding holidays. Phone: (209) 468-3370 Job Line: For currentemployment opportunitiesplease callour 24-hour job line at (209) 468-3377. When a final filing date is indicated, applications must be filed with the Human Resources Division before 5:00 p.m. or postmarked by the final filing date. Resumes will not be accepted in lieu of an application. Applications sent through county inter-office mail, which are not received by the final filing date, will not be accepted. ( The County assumes no responsibility for mailed applications which are not received by the Human Resources Division) . San Joaquin County Substance Abuse Policy: San Joaquin County has adopted a Substance Abuse Policy in compliance with the Federal Drug Free Workplace Act of 1988. This policy is enforced by all San Joaquin County Departments and applies to all San Joaquin County employees. Equal Opportunity Employer : San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to www.sjgov.org/department/hr/eeo . Click on a link below to apply for this position: Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here . View and print the official application form as an Acrobat pdf file. A San Joaquin County application form is required for this recruitment. You may print this Acrobat PDF document and then fill it in. Contact us via conventional means. You may contact us by phone at (209) 468-3370, or by email , or apply for a job in person at the San Joaquin County Human Resources Division. Closing Date/Time: Open Until Filled
SOUTH ORANGE COUNTY COMMUNITY COLLEGE DISTRICT (SOCCC)
Mission Viejo, California, United States
Title: Project Specialist-Case Manager (SC-SHWC) Job Category: NBU Job Opening Date: May 11, 2023 Job Closing Date: June 30, 2023 Locations: Saddleback College Department: Pay Grade, for more information click on this link: https://www.socccd.edu/departments/human-resources/contracts-and-salary-schedules Pay Type: Hourly Hours Per Week: 0 Job Description: Under the supervision of the department Director or Dean, and the day-to-day direction of the Program Coordinator, the Case Manager will assess, define, and promote early identification of students in need of basic needs resources. The Case Manager will assess, plan, implement, monitor, and evaluate the actions required to address barriers preventing academic, behavioral, attendance, and social-emotional success. The Case Manager will not serve in a clinical capacity (i.e., provide psychotherapy to students), but will perform case management duties, facilitate referral access and service utilization, and address any questions or concerns originating from student. The Case Manager will assist students who need resources to appropriate on- and off-campus programs. DISTINGUISHING CHARACTERISTICS The Basic Needs division at Saddleback College serves student populations that experience unique challenges accessing nuanced support. These students require specialized support navigating federal, state, county, and local eligibility criteria to access resources that are oftentimes beyond the capacity of traditional community college programs and personnel. Help-seeking behaviors amongst these student populations can be limited due to the sensitivity of their identities. The ever-changing nature of law and policy can lend itself to unclear eligibility criteria which can negatively impact these students. Thus, access to these resources and services, or lack thereof, often shape the experiences of students and impact their academic trajectory, motivation, sense of self-efficacy and hope. The Case Manager will be familiar with special student populations such as foster youth, undocumented/Dreamer, LGBTQ+, formally incarcerated, parenting student, Latinx, first generation Black or African American student populations to contribute to the overall aim of supporting the holistic well-being of students to foster their success. Common student referrals to the Case Manager may include, but are not limited to: • Students experiencing food/housing/clothing/hygiene insecurities. • Students experiencing other personal and/or emotional challenges. • Students experiencing a major life change (traumatic or otherwise) that may be affecting their academic achievement. • Any referral submitted by faculty/staff for a student requiring non-mental health services. REPRESENTATIVE DUTIES • Coordinate and provide case-management services that are safe, timely, effective, efficient, equitable, and client-centered to individual students. • Conduct non-clinical assessment and plan that includes, but is not limited to, facilitate steps, remove barriers, determine eligibility, and navigate through complicated organizational processes. • Learn about and establish connections with off-campus and on-campus resources and agencies that provide services to targeted student populations. Maintain and update a centralized repository of on-campus and off-campus resources and services. • Manage and evaluate crises by helping the student make informed decisions and act as their advocate regarding their status, housing, academic, health, well-being, and treatment options. • Facilitate multiple care-aspect (case coordination, information sharing, follow-up, monitoring). • Take the extra mile and interact with the student to keep track of their progress and to ensure satisfaction. • Maintain accurate and timely case records (forms, referrals, and follow-up). • Record and maintain data collection and assessment related to the development of case management plans, outcomes, and statistical reports. • Design and implement interventions that will help students meet academic and personal goals. • Participate in relevant community outreach and on-campus committees. • Provide in-service training to staff on related topics. • Help students achieve wellness, service utilization, and increase autonomy. • Adhere to professional standards as outlined by protocols, rules, and regulations. QUALIFICATIONS • Excellent knowledge of case management principles. • Effective communication skills. • Excellent time management skills, problem solving, and ability to multi-task. • Familiarity with professional and technical emerging knowledge. Knowledge of: • Operational characteristics, services, and activities of the functions, programs, and operations of the assigned project or program area. • Goals and objectives of the assigned project or program area. • Methods and techniques used in the performance of duties and responsibilities specific to the area of assignment. • Information and research resources available related to areas of assignment. • Work organization and office management principles and practices. • Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, and databases. • Interpersonal skills using tact, patience, and courtesy. • Principles and practices of providing training, work direction, and guidance to lower-level office staff and student workers. • English usage, grammar, spelling, punctuation, and vocabulary. • Oral and written communication skills. • South Orange County Community College District • District organization, operations, policies, and objectives. • Pertinent federal, state, and local laws, codes, and regulations. • Microsoft 365. Ability to: • Understand the organization and operation of the assigned program area as necessary to assume assigned responsibilities. • Understand, interpret, and apply administrative and office policies and procedures as well as pertinent laws, regulations, and ordinances. • Coordinate and participate in the management of assigned project, program, or program area functions and services. • Plan, organize, and administer assigned program activities. • Establish and maintain community relationships. • Understand the nature of partnerships and identify mutual interests. • Assess community needs to develop appropriate service partnerships for assigned programs. • Use technical concepts and project management tools and techniques to effectively coordinate a project or program area and solve complex problems in creative and effective ways. • Develop recommendations for problematic areas and implement and monitor changes. • Participate in the development and administration of policies and procedures. • Participate in the preparation and administration of assigned budgets. • Coordinate projects with multiple tasks and re-prioritize as needed. • Perform a full range of complex and responsible program support as well as difficult administrative duties involving the use of independent judgment and personal initiative. • Oversee and participate in the management of the administrative functions and operations of the assigned office. • Establish, review, and revise office work priorities. • Analyze problems, identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of goals. • Use sound judgment in recognizing scope of authority. • Exercise good judgment and maintain confidentiality in maintaining critical and sensitive information, records, and reports. • Respond to requests and inquiries from students, staff, or the public; effectively present information in person or on the telephone to students, staff, or the public. • Provide specialized information and assistance to students, staff, and the general public. • Research, compile, assemble, analyze, and interpret data from diverse sources. • Prepare a variety of clear and concise administrative and financial reports. • Independently compose and prepare correspondence and memoranda. • Maintain complex and varied files and records. • Select, train, evaluate and provide work direction to assigned staff and student workers. • Plan, organize, coordinate, prioritize, perform, and delegate work. • Plan and organize work to meet schedules and changing deadlines. • Operate office equipment including computers and supporting word processing, spreadsheet, and database applications. • Adapt to changing technologies and learn functionality of new equipment and systems. • Work under steady pressure with frequent interruptions and a high degree of public contact by phone or in person. • Communicate clearly and concisely, both orally and in writing. • Establish and maintain effective working relationships with those contacted in the course of work. EDUCATION AND EXPERIENCE GUIDELINES Minimum: • The candidate will possess a minimum of a Bachelor's Degree from an accredited college or university, in an associated program, which may include health care, social work, psychology, sociology or a related field. • At least two (2) years of experience working in human services, social work, or a related field. • Preferred Qualification: Bachelor's in Social Work (BSW), Bilingual (Spanish language preferred) License or Certificate: • A valid California driver's license and proof of insurability may be required for some positions to drive a District or personal vehicle to attend meetings or pick up/deliver documents or other materials. PHYSICAL DEMANDS AND WORKING ENVIRONMENT Environment: Work is performed primarily in a standard office setting. Duties are typically performed at a desk or computer terminal; subject to noise from office equipment operation; frequent interruptions and contact in person and on the telephone with students, academic and classified staff, and others. At least minimal environmental controls are in place to assure health and comfort. Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; to verbally communicate to exchange information; and to occasionally travel to other offices or locations to attend meetings or to pick up or deliver materials. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. Additional Information: $27.50/hr Up to 25 hours per week. Schedule TBD On-site only REQUIRED APPLICATION MATERIALS Resume, cover letter, unofficial transcripts, and letter of recommendation This position is a short-term, temporary, hourly, Non-Bargaining Unit (NBU) assignment, not to exceed 160 days per fiscal year (July 1-June 30). The assignment is on an as needed basis, and may be shortened or extended at any time, due to departmental needs, with little to no notice. This recruitment will remain open until filled or withdrawn. Once you have submitted an application electronically, the current status of your application will be available to view at any time upon signing in under your personal username and password. Please do not call the Human Resources Office regarding the status of your application. Employment with the South Orange County Community College District is contingent upon successful completion of the Human Resources pre-employment ("onboarding") process. The Human Resources onboarding process may include, but is not limited to, successful completion of Live Scan fingerprinting (approx.. $70), I-9 completion, background checks, reference checks, TB testing, as well as completion of the online onboarding process. Failure to successfully complete any portion of the onboarding process will invalidate any conditional job offer received. Falsification of, or omission on, any SOCCCD pre-employment information may result in withdrawal of any conditional job offer or termination of employment. Short term, non-bargaining unit (NBU) positions may only be used on an intermittent/seasonal basis. Ed. Code sect. 88003 states "Short-term employee means any person who is employed to perform a service for the district, upon the completion of which, the service required or similar services will not be extended or needed on a continuing basis." The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. Documentation according to USCIS I-9 guidelines (i.e. ID card and Social Security card) must be presented at the time of hire. Per IRS regulations, a Social Security card must be presented at the time of hire. Inclusion, Diversity, and Equity: The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. Disability Accommodations: If you require special accommodations in the application and/or selection process, please notify District Human Resources (DHR) at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu. NBU at-will employment: After successful completion of the onboarding requirements, an individual may be employed by the South Orange County Community College District as a short-term, temporary NBU employee. Employment will be on an "if and as needed" basis, as determined by the District. NBU employment is at-will, and either party may terminate this working relationship at any time. Neither party shall be required to provide any reason for the separation. NBU employees shall not have reemployment rights or recourse to petition to be reinstated. Worksite: NBU employees are limited to working in a single position in one department/site Work schedules: Department/Division managers, administrators, and/or supervisors shall determine the work schedule of NBU employees to include the number of days and hours worked per week and the start and stop times. 160-day restriction: NBU employees will not work more than 160 days (in any combination of NBU positions) no matter how many hours per day they work. Payroll reporting period: The payroll reporting period is from the 15th of the first month to the 14th of the next month. NBU employees are paid on the 10th of the following month. Ex: Pay Period 01/15/22 through 02/14/22 will be paid on March 10th. California Sick leave: NBU employees are eligible for California Sick leave per AB1522. Information regarding AB1522 is provided to all NBU new hires during the onboarding process. Retirement information: NBU employees may not work more than 960 hours from July 1st-June 30th. NBU employees who work more than 1000 hours per fiscal year are required to contribute to the California Public Employees' Retirement System (CalPERS), through payroll deduction of about 7-9%. The District does not intend to employ NBU employees for more than 1,000 hours during any fiscal year. Sexual Harassment/Discrimination: The District is committed to providing an environment that respects the dignity of individuals and groups; is free of sexual harassment, exploitation, intimidation, violence, and other unlawful discrimination, preferential treatment, and harassment, including that which is based on any legally protected characteristic. Equal Employment Opportunity: It is the intent of the Board to establish and maintain within the District and all of its programs and activities a policy of equal opportunity in employment for all persons, and to prohibit discrimination, preferential treatment, or harassment based on sex, age, gender identity, gender expression, race, color, ethnic group identification, national origin, ancestry, religion, mental or physical disability, medical condition, genetic information, pregnancy, marital status or sexual orientation or because an individual is perceived as having one or more of the above characteristics. Confidentiality: Confidentiality of student and staff information is protected under federal law. Any information regarding students or staff that might be accessed in the course of a work assignment through a computer, student file, or other documentation, is to be used strictly to perform my job duties and may only be shared with those who are authorized to have such information. Mandated reporter: Child Abuse and Neglect Reporting: The South Orange County Community College District recognizes the responsibility of its staff to report to the appropriate agency when there is a reasonable suspicion that an abuse or neglect of a child may have occurred. Elder and Dependent Adult Abuse Reporting: It is the policy of the South Orange County Community College District to treat reports of violence against elderly persons or dependent adults as high priority criminal activity that is to be fully investigated regardless of the relationship between the victim and the suspect(s). Campus Crime and Safety Awareness: Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in Human Resources upon request. Drug-Free Environment: The District shall be free from all unlawful possession, use, or distribution of illicit drugs and alcohol by students and employees. The unlawful manufacture, distribution, dispensing, possession, or use of a controlled substance is prohibited in all facilities under the control and use of the District. Any student or employee who violates this policy will be subject to disciplinary action, consistent with local, state, or federal law, which may include the referral to an appropriate rehabilitation program, suspension, demotion, expulsion, or dismissal. Smoke Free District: It is the intent of the South Orange County Community College District to maintain an educational and workplace environment that is conductive to the health and safety of our students and employees. Realizing the health hazards posed by smoking and by second-hand smoke, it is policy of the South Orange County Community College District to maintain a smoke free environment for all district sites. SPECIAL COVID-19 NOTICE: Interviews may be held in-person (following all necessary precautions) or in a virtual format. Employees must reside in California while employed with the South Orange County Community College District (SOCCCD), even during remote work. Thank you for your continued interest in working at the SOCCCD. The SOCCCD is committed to protecting the health and wellbeing of students, faculty, staff, administrators, and the communities it serves. More information can be found on our District website by visiting https://www.socccd.edu/communications/covid-19-information . NOTICE TO ALL CANDIDATES FOR EMPLOYMENT: The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. SOCCCD will not sponsor any visa applications. DISABILITY ACCOMMODATIONS: If you require special accommodations in the application and/or selection process, please notify District Human Resources (DHR) at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu . CAMPUS CRIME AND SAFETY AWARENESS: Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in the District Human Resources (DHR) office upon request. PLEASE NOTE: A California Public Employees Retirement System (CalPERS) retiree may not accept employment until after the first 180 days of retirement. Anyone retired from CalPERS accepting permanent employment with this District will be required to reinstate as an active CalPERS member. Please contact CalPERS for additional information regarding your retirement status. Any active vested member of California State Teachers Retirement System (CalSTRS), who accepts employment with the District to perform service that requires membership in CalPERS, is eligible to elect to continue retirement system coverage under CalSTRS. DIVERSITY, EQUITY, INCLUSION, AND EQUAL EMPLOYMENT OPPORTUNITY: The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. SOCCCD IS AN EQUAL OPPORTUNITY EMPLOYER Important: You must make sure that you have completed your application for a posting by 11:59 p.m. , Pacific Time, on the posting's Job Close Date, along with any required documents , in order to be considered for the position.
May 12, 2023
Part Time
Title: Project Specialist-Case Manager (SC-SHWC) Job Category: NBU Job Opening Date: May 11, 2023 Job Closing Date: June 30, 2023 Locations: Saddleback College Department: Pay Grade, for more information click on this link: https://www.socccd.edu/departments/human-resources/contracts-and-salary-schedules Pay Type: Hourly Hours Per Week: 0 Job Description: Under the supervision of the department Director or Dean, and the day-to-day direction of the Program Coordinator, the Case Manager will assess, define, and promote early identification of students in need of basic needs resources. The Case Manager will assess, plan, implement, monitor, and evaluate the actions required to address barriers preventing academic, behavioral, attendance, and social-emotional success. The Case Manager will not serve in a clinical capacity (i.e., provide psychotherapy to students), but will perform case management duties, facilitate referral access and service utilization, and address any questions or concerns originating from student. The Case Manager will assist students who need resources to appropriate on- and off-campus programs. DISTINGUISHING CHARACTERISTICS The Basic Needs division at Saddleback College serves student populations that experience unique challenges accessing nuanced support. These students require specialized support navigating federal, state, county, and local eligibility criteria to access resources that are oftentimes beyond the capacity of traditional community college programs and personnel. Help-seeking behaviors amongst these student populations can be limited due to the sensitivity of their identities. The ever-changing nature of law and policy can lend itself to unclear eligibility criteria which can negatively impact these students. Thus, access to these resources and services, or lack thereof, often shape the experiences of students and impact their academic trajectory, motivation, sense of self-efficacy and hope. The Case Manager will be familiar with special student populations such as foster youth, undocumented/Dreamer, LGBTQ+, formally incarcerated, parenting student, Latinx, first generation Black or African American student populations to contribute to the overall aim of supporting the holistic well-being of students to foster their success. Common student referrals to the Case Manager may include, but are not limited to: • Students experiencing food/housing/clothing/hygiene insecurities. • Students experiencing other personal and/or emotional challenges. • Students experiencing a major life change (traumatic or otherwise) that may be affecting their academic achievement. • Any referral submitted by faculty/staff for a student requiring non-mental health services. REPRESENTATIVE DUTIES • Coordinate and provide case-management services that are safe, timely, effective, efficient, equitable, and client-centered to individual students. • Conduct non-clinical assessment and plan that includes, but is not limited to, facilitate steps, remove barriers, determine eligibility, and navigate through complicated organizational processes. • Learn about and establish connections with off-campus and on-campus resources and agencies that provide services to targeted student populations. Maintain and update a centralized repository of on-campus and off-campus resources and services. • Manage and evaluate crises by helping the student make informed decisions and act as their advocate regarding their status, housing, academic, health, well-being, and treatment options. • Facilitate multiple care-aspect (case coordination, information sharing, follow-up, monitoring). • Take the extra mile and interact with the student to keep track of their progress and to ensure satisfaction. • Maintain accurate and timely case records (forms, referrals, and follow-up). • Record and maintain data collection and assessment related to the development of case management plans, outcomes, and statistical reports. • Design and implement interventions that will help students meet academic and personal goals. • Participate in relevant community outreach and on-campus committees. • Provide in-service training to staff on related topics. • Help students achieve wellness, service utilization, and increase autonomy. • Adhere to professional standards as outlined by protocols, rules, and regulations. QUALIFICATIONS • Excellent knowledge of case management principles. • Effective communication skills. • Excellent time management skills, problem solving, and ability to multi-task. • Familiarity with professional and technical emerging knowledge. Knowledge of: • Operational characteristics, services, and activities of the functions, programs, and operations of the assigned project or program area. • Goals and objectives of the assigned project or program area. • Methods and techniques used in the performance of duties and responsibilities specific to the area of assignment. • Information and research resources available related to areas of assignment. • Work organization and office management principles and practices. • Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, and databases. • Interpersonal skills using tact, patience, and courtesy. • Principles and practices of providing training, work direction, and guidance to lower-level office staff and student workers. • English usage, grammar, spelling, punctuation, and vocabulary. • Oral and written communication skills. • South Orange County Community College District • District organization, operations, policies, and objectives. • Pertinent federal, state, and local laws, codes, and regulations. • Microsoft 365. Ability to: • Understand the organization and operation of the assigned program area as necessary to assume assigned responsibilities. • Understand, interpret, and apply administrative and office policies and procedures as well as pertinent laws, regulations, and ordinances. • Coordinate and participate in the management of assigned project, program, or program area functions and services. • Plan, organize, and administer assigned program activities. • Establish and maintain community relationships. • Understand the nature of partnerships and identify mutual interests. • Assess community needs to develop appropriate service partnerships for assigned programs. • Use technical concepts and project management tools and techniques to effectively coordinate a project or program area and solve complex problems in creative and effective ways. • Develop recommendations for problematic areas and implement and monitor changes. • Participate in the development and administration of policies and procedures. • Participate in the preparation and administration of assigned budgets. • Coordinate projects with multiple tasks and re-prioritize as needed. • Perform a full range of complex and responsible program support as well as difficult administrative duties involving the use of independent judgment and personal initiative. • Oversee and participate in the management of the administrative functions and operations of the assigned office. • Establish, review, and revise office work priorities. • Analyze problems, identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of goals. • Use sound judgment in recognizing scope of authority. • Exercise good judgment and maintain confidentiality in maintaining critical and sensitive information, records, and reports. • Respond to requests and inquiries from students, staff, or the public; effectively present information in person or on the telephone to students, staff, or the public. • Provide specialized information and assistance to students, staff, and the general public. • Research, compile, assemble, analyze, and interpret data from diverse sources. • Prepare a variety of clear and concise administrative and financial reports. • Independently compose and prepare correspondence and memoranda. • Maintain complex and varied files and records. • Select, train, evaluate and provide work direction to assigned staff and student workers. • Plan, organize, coordinate, prioritize, perform, and delegate work. • Plan and organize work to meet schedules and changing deadlines. • Operate office equipment including computers and supporting word processing, spreadsheet, and database applications. • Adapt to changing technologies and learn functionality of new equipment and systems. • Work under steady pressure with frequent interruptions and a high degree of public contact by phone or in person. • Communicate clearly and concisely, both orally and in writing. • Establish and maintain effective working relationships with those contacted in the course of work. EDUCATION AND EXPERIENCE GUIDELINES Minimum: • The candidate will possess a minimum of a Bachelor's Degree from an accredited college or university, in an associated program, which may include health care, social work, psychology, sociology or a related field. • At least two (2) years of experience working in human services, social work, or a related field. • Preferred Qualification: Bachelor's in Social Work (BSW), Bilingual (Spanish language preferred) License or Certificate: • A valid California driver's license and proof of insurability may be required for some positions to drive a District or personal vehicle to attend meetings or pick up/deliver documents or other materials. PHYSICAL DEMANDS AND WORKING ENVIRONMENT Environment: Work is performed primarily in a standard office setting. Duties are typically performed at a desk or computer terminal; subject to noise from office equipment operation; frequent interruptions and contact in person and on the telephone with students, academic and classified staff, and others. At least minimal environmental controls are in place to assure health and comfort. Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; to verbally communicate to exchange information; and to occasionally travel to other offices or locations to attend meetings or to pick up or deliver materials. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. Additional Information: $27.50/hr Up to 25 hours per week. Schedule TBD On-site only REQUIRED APPLICATION MATERIALS Resume, cover letter, unofficial transcripts, and letter of recommendation This position is a short-term, temporary, hourly, Non-Bargaining Unit (NBU) assignment, not to exceed 160 days per fiscal year (July 1-June 30). The assignment is on an as needed basis, and may be shortened or extended at any time, due to departmental needs, with little to no notice. This recruitment will remain open until filled or withdrawn. Once you have submitted an application electronically, the current status of your application will be available to view at any time upon signing in under your personal username and password. Please do not call the Human Resources Office regarding the status of your application. Employment with the South Orange County Community College District is contingent upon successful completion of the Human Resources pre-employment ("onboarding") process. The Human Resources onboarding process may include, but is not limited to, successful completion of Live Scan fingerprinting (approx.. $70), I-9 completion, background checks, reference checks, TB testing, as well as completion of the online onboarding process. Failure to successfully complete any portion of the onboarding process will invalidate any conditional job offer received. Falsification of, or omission on, any SOCCCD pre-employment information may result in withdrawal of any conditional job offer or termination of employment. Short term, non-bargaining unit (NBU) positions may only be used on an intermittent/seasonal basis. Ed. Code sect. 88003 states "Short-term employee means any person who is employed to perform a service for the district, upon the completion of which, the service required or similar services will not be extended or needed on a continuing basis." The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. Documentation according to USCIS I-9 guidelines (i.e. ID card and Social Security card) must be presented at the time of hire. Per IRS regulations, a Social Security card must be presented at the time of hire. Inclusion, Diversity, and Equity: The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. Disability Accommodations: If you require special accommodations in the application and/or selection process, please notify District Human Resources (DHR) at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu. NBU at-will employment: After successful completion of the onboarding requirements, an individual may be employed by the South Orange County Community College District as a short-term, temporary NBU employee. Employment will be on an "if and as needed" basis, as determined by the District. NBU employment is at-will, and either party may terminate this working relationship at any time. Neither party shall be required to provide any reason for the separation. NBU employees shall not have reemployment rights or recourse to petition to be reinstated. Worksite: NBU employees are limited to working in a single position in one department/site Work schedules: Department/Division managers, administrators, and/or supervisors shall determine the work schedule of NBU employees to include the number of days and hours worked per week and the start and stop times. 160-day restriction: NBU employees will not work more than 160 days (in any combination of NBU positions) no matter how many hours per day they work. Payroll reporting period: The payroll reporting period is from the 15th of the first month to the 14th of the next month. NBU employees are paid on the 10th of the following month. Ex: Pay Period 01/15/22 through 02/14/22 will be paid on March 10th. California Sick leave: NBU employees are eligible for California Sick leave per AB1522. Information regarding AB1522 is provided to all NBU new hires during the onboarding process. Retirement information: NBU employees may not work more than 960 hours from July 1st-June 30th. NBU employees who work more than 1000 hours per fiscal year are required to contribute to the California Public Employees' Retirement System (CalPERS), through payroll deduction of about 7-9%. The District does not intend to employ NBU employees for more than 1,000 hours during any fiscal year. Sexual Harassment/Discrimination: The District is committed to providing an environment that respects the dignity of individuals and groups; is free of sexual harassment, exploitation, intimidation, violence, and other unlawful discrimination, preferential treatment, and harassment, including that which is based on any legally protected characteristic. Equal Employment Opportunity: It is the intent of the Board to establish and maintain within the District and all of its programs and activities a policy of equal opportunity in employment for all persons, and to prohibit discrimination, preferential treatment, or harassment based on sex, age, gender identity, gender expression, race, color, ethnic group identification, national origin, ancestry, religion, mental or physical disability, medical condition, genetic information, pregnancy, marital status or sexual orientation or because an individual is perceived as having one or more of the above characteristics. Confidentiality: Confidentiality of student and staff information is protected under federal law. Any information regarding students or staff that might be accessed in the course of a work assignment through a computer, student file, or other documentation, is to be used strictly to perform my job duties and may only be shared with those who are authorized to have such information. Mandated reporter: Child Abuse and Neglect Reporting: The South Orange County Community College District recognizes the responsibility of its staff to report to the appropriate agency when there is a reasonable suspicion that an abuse or neglect of a child may have occurred. Elder and Dependent Adult Abuse Reporting: It is the policy of the South Orange County Community College District to treat reports of violence against elderly persons or dependent adults as high priority criminal activity that is to be fully investigated regardless of the relationship between the victim and the suspect(s). Campus Crime and Safety Awareness: Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in Human Resources upon request. Drug-Free Environment: The District shall be free from all unlawful possession, use, or distribution of illicit drugs and alcohol by students and employees. The unlawful manufacture, distribution, dispensing, possession, or use of a controlled substance is prohibited in all facilities under the control and use of the District. Any student or employee who violates this policy will be subject to disciplinary action, consistent with local, state, or federal law, which may include the referral to an appropriate rehabilitation program, suspension, demotion, expulsion, or dismissal. Smoke Free District: It is the intent of the South Orange County Community College District to maintain an educational and workplace environment that is conductive to the health and safety of our students and employees. Realizing the health hazards posed by smoking and by second-hand smoke, it is policy of the South Orange County Community College District to maintain a smoke free environment for all district sites. SPECIAL COVID-19 NOTICE: Interviews may be held in-person (following all necessary precautions) or in a virtual format. Employees must reside in California while employed with the South Orange County Community College District (SOCCCD), even during remote work. Thank you for your continued interest in working at the SOCCCD. The SOCCCD is committed to protecting the health and wellbeing of students, faculty, staff, administrators, and the communities it serves. More information can be found on our District website by visiting https://www.socccd.edu/communications/covid-19-information . NOTICE TO ALL CANDIDATES FOR EMPLOYMENT: The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. SOCCCD will not sponsor any visa applications. DISABILITY ACCOMMODATIONS: If you require special accommodations in the application and/or selection process, please notify District Human Resources (DHR) at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu . CAMPUS CRIME AND SAFETY AWARENESS: Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in the District Human Resources (DHR) office upon request. PLEASE NOTE: A California Public Employees Retirement System (CalPERS) retiree may not accept employment until after the first 180 days of retirement. Anyone retired from CalPERS accepting permanent employment with this District will be required to reinstate as an active CalPERS member. Please contact CalPERS for additional information regarding your retirement status. Any active vested member of California State Teachers Retirement System (CalSTRS), who accepts employment with the District to perform service that requires membership in CalPERS, is eligible to elect to continue retirement system coverage under CalSTRS. DIVERSITY, EQUITY, INCLUSION, AND EQUAL EMPLOYMENT OPPORTUNITY: The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. SOCCCD IS AN EQUAL OPPORTUNITY EMPLOYER Important: You must make sure that you have completed your application for a posting by 11:59 p.m. , Pacific Time, on the posting's Job Close Date, along with any required documents , in order to be considered for the position.
CITY OF OAKLAND, CA
Oakland, California, United States
The Position The City of Oakland is an equal-opportunity employer that values workforce diversity, inclusion, and equity. Oakland has a long history of activism around issues of justice and equity. Both oppression and this resistance to oppression have shaped the city’s historical roots and the lives of its residents to this day. As public servants in one of the most diverse cities in the nation, we strive to develop employees who understand the harm and impacts of systemic inequity to create lasting, meaningful outcomes for everyone. Oakland strives to establish an environment that embraces the richness of culture, community, and individualism of employees. Why join the City of Oakland Office of the Inspector General? The City of Oakland is currently recruiting to fill one (1) Inspector General Program & Performance Audit Manager in the Office of the Inspector General. The Office of the Inspector General (OIG) is an independent, non-partisan oversight agency whose mission is to assist in increasing community trust and ensuring public accountability and transparency in the City of Oakland police force by implementing a fair, thorough, and independent system of civilian oversight of law enforcement. The ideal candidate will be able to audit, review, identify, and evaluate risk factors related to police performance audits, programs, and investigations. They will act cautiously yet expeditiously to make decisions and understand the factors associated with decision-making and recommendations as they relate to police reform and oversight. They also have managerial skills that will enable them to supervise others and manage systems and processes with minimal oversight without compromising confidentiality, integrity, or availability of these information assets. We are looking for someone who is: Self-motivated: You are inspired to take action or achieve a goal because of your enthusiasm or interest, in the profession and by serving the public. Organized: You will need to balance multiple assignments and priorities in a dynamic, fast-paced environment. Attention to detail is necessary to ensure work products are timely and accurate. Adaptable: You will need to be flexible and adapt to changing priorities and work assignments as needed. Strong relationship builder with excellent communication skills: You will have the opportunity to interact with various departments, directors, community members, and government officials at all levels. With this, you will need to demonstrate diplomacy, politeness, and tact at all times. Detail Oriented and Research-Minded: You will conduct policy research and draft recommendations based on policy reviews, national best practices, and the law. What you will typically be responsible for: Conducting impartial and objective audits of police performance measures in accordance with the City Charter and ordinances or as requested by the Oakland Police Commission Assisting with defining the objectives and scope of an audit or subsection, analyzing policy compliance criteria, and designing audit matrices and instruments. Collecting data through interviews, observations, and other appropriate research methods; analyzing and evaluating data. Assisting in the strategic planning of conducting independent police audits and reviews Conducting operational and functional audits of programs and projects; performing preliminary surveys and fieldwork; and analyzing efficiency and effectiveness measures. Developing, updating, and implementing standards and procedures for conducting police performance audits and financial audits in relation to the optimal use of City funds. Preparing comprehensive verbal and written reports; recommending actions necessary to achieve objectives and goals; evaluating departmental controls; and identifying areas of risk. Preparing various charts, flow diagrams, and graphic presentations for oral and written reports. Read the complete job description by clicking here . A few reasons you might love this job: You will be a part of a growing and dynamic Office of the Inspector General and helping to establish the City as an employer of choice. You will work with people who are passionate about their craft, care about collaboration, and like to have fun. You will have excellent learning opportunities to grow and develop your public administration skills and abilities. You will be given opportunities to attend conferences, training, webinars, and special events that benefit you and the Office of the Inspector General. As a full-service City, Oakland will continually provide you with daily challenges and variety that keep things exciting. A few challenges you might face in this job: You will need to handle multiple tasks with competing and critical deadlines. You will be tasked with fostering collaborative relationships with employees, elected officials, boards and commissions, and the public who have opposing perspectives. You will be navigating complex rules, policies, and labor agreements that govern the Oakland Police Department. Competencies Required: Analyzing & Interpreting Data: Drawing meaning and conclusions from quantitative or qualitative data Fact Finding: Obtaining facts and data pertaining to an issue or question Legal & Regulatory Navigation: Understanding, interpreting, and ensuring compliance with laws and regulations Action & Results Focused (Taking Initiative): Initiating tasks and focusing on accomplishment Attention to Detail: Focusing on the details of work content, work steps, and final work products Displaying Ownership and Accountability: Holding self and others accountable for measurable high-quality, timely, and cost-effective results. Establishing Credibility: Doing what one commits to doing and respecting the confidentiality of information and concerns shared by others. Professional Integrity & Ethics : Displaying honesty, adherence to principles, and personal accountability Informing: Proactively obtaining and sharing information Writing: Communicating effectively in writing Leadership: Guiding and encouraging others to accomplish a common goal Managing Performance: Ensuring superior individual and group performance * Click on the link below to see a video on what it's like to work for the City of Oakland! Working for the City of Oakland Minimum Requirements for Application This recruitment will produce two eligible lists. The restricted list will be for full-time, permanent part-time, or part-time City employees who meet the minimum qualifications. The open list will be for all other applicants who meet the minimum qualifications. Any combination of education and experience that is equivalent to the following minimum qualifications is acceptable. Education: A Bachelor's degree from an accredited college or university in criminal justice, business administration, public policy, public administration, or a related field. A Master’s Degree is highly desirable. Experience: Four (4) years of progressively responsible relevant experience in public or business administration analyzing programs and projects and preparing written recommendations and reports on efficiency and effectiveness measures, including one year of experience in a supervisory or managerial role. License or Certificate: Successful incumbents in this job are expected to operate automotive vehicles in the performance of their assigned duties. Due to the nature of the assignment and the hours worked, public transportation may not be a cost-effective or efficient method for traveling to the various locations required. Individuals who are appointed to this position will be required to maintain a valid California Driver's License throughout the tenure of employment OR demonstrate the ability to travel to various locations in a timely manner as required in the performance of duties. Other Requirements: Must pass a thorough background investigation. Desirable Qualifications: Experience in analyzing police programs and projects. Experience in audit police compliance with laws, policies, and procedures. Experience in the use of force data and review of police misconduct cases for trends and patterns. Supplemental Information The Recruitment Process: The City of Oakland works with a Civil Service system. Applicants apply online, and HR staff reviews their experience, education, and training listed on the application against the “minimum qualifications” listed for each position. Candidates who demonstrate that they meet the minimum qualification requirements are then invited to participate in an assessment process (or testing) to measure their knowledge, skills, and abilities in job-related areas. For this recruitment, all qualified applicants will be invited to the oral interview exam. You will be notified two weeks prior to the date of the oral interview. The tentative date of the oral interview is the week of July 3, 2023. Candidates who pass each stage in the process will be placed on an eligible list. Some candidates may receive extra points, for example, if you are a Veteran with an honorable discharge, or if you are a current City of Oakland resident. If you’re applying to a “restricted” posting and you are eligible as a current City employee, you may also receive additional points for your City service. Extra points are only applied to passing scores, so if you do not pass every element of the testing process, you cannot use extra points to pass. What’s in it for you? Work/Life Balance: 37.5 hour work weeks, and a flexible/hybrid remote schedule 15 paid holidays Vacation: 2 weeks per year minimum with the ability to accrue more depending on public sector years of service Retirement: CalPERS (California Public Employees’ Retirement System) with a pension formula of 2.5% @ 55 (for Classic CalPERS members) and 2% @ 62 for new CalPERS members. Classic Employees contribute 8% of pre-tax wages. The City of Oakland does not participate in Social Security Health: The City of Oakland pays the full cost of employee and eligible dependent coverage at the Kaiser rate. Other plans include Anthem, Blue Shield, United Health Care, and other HMO and PPO plans Dental: Delta Dental full premium for employees and eligible dependents Vision: VSP full premium for employees and eligible dependents Sick leave: Employees accrue 12 days per year Deferred Compensation: 457(b) pre-tax plan and an after-tax ROTH 401(k)plan Other benefits include a Flexible Spending Account, Wellness Program, Employee Assistance Program, Tuition Reimbursement, Life Insurance up to $200k & Employee Training. Applicants are required to submit criminal history information upon request after receiving a conditional offer of employment. If the requested information is not furnished in a timely manner, applicants will not qualify for further consideration and will be removed from the eligible list. The City of Oakland reserves the right to modify the selection process and date of examination as necessary to conform to administrative or business necessity. The information contained in this announcement is subject to change and does not constitute either an expressed or implied contract. Disaster Service Workers All employees are designated Disaster Service Workers through state and local law. Employees are required to complete all Disaster Service Worker-related training as assigned and to return to work as ordered in the event of an emergency. How to Apply Apply prior to the closing time of the job announcement and allow at least two to three hours to submit your application if you are a new user of the system. APPLICATIONS ARE ACCEPTED ONLINE ONLY. You may apply and view current openings by visiting our employment opportunities webpage at: http://agency.governmentjobs.com/oaklandca/default.cfm . If you do not have access to a computer, there are computer stations available at any City of Oakland Public Library. There are also workstations at the Human Resources Management Department, 150 Frank H. Ogawa Plaza, 2nd Floor, Oakland, CA 94612. Workstations are available during regular business hours (normally 9:00 a.m. to 5:00 p.m.). Due to current events and pandemic-related safety concerns, City facilities may be closed to the public. Our online application system is provided by NeoGov. If you have problems while applying online, please contact NeoGov's Live Applicant Support at (855) 524-5627 between 6:00 AM and 5:00 PM Pacific Time, Monday - Friday. You may also call the City of Oakland Human Resources Management Department during regular business hours at (510) 238-3112 for information; however, we are unable to provide technical support for the online application system. The City of Oakland is committed to the wellbeing of its employees and offers comprehensive health and wellness services along with an array of other benefits for most positions. Benefits may include*: • CalPERS Medical • Dental • Vision • Medical Waiver Plan - Cash-In-Lieu • Flexible Spending Accounts • Commuter Benefits • Group & Supplemental Life Insurance • Employee Assistance Program (EAP) • Guaranteed Ride Home (GRH) • Pension Benefits • Deferred Compensation * Specific benefits may vary depending on the assignedspecific bargaining unit. Information regarding most benefits can be reviewed here: Employee Benefits Information Current MOUs may be reviewed here: City of Oakland Labor Agreements Closing Date/Time: 6/18/2023 11:59 PM Pacific
May 27, 2023
Full Time
The Position The City of Oakland is an equal-opportunity employer that values workforce diversity, inclusion, and equity. Oakland has a long history of activism around issues of justice and equity. Both oppression and this resistance to oppression have shaped the city’s historical roots and the lives of its residents to this day. As public servants in one of the most diverse cities in the nation, we strive to develop employees who understand the harm and impacts of systemic inequity to create lasting, meaningful outcomes for everyone. Oakland strives to establish an environment that embraces the richness of culture, community, and individualism of employees. Why join the City of Oakland Office of the Inspector General? The City of Oakland is currently recruiting to fill one (1) Inspector General Program & Performance Audit Manager in the Office of the Inspector General. The Office of the Inspector General (OIG) is an independent, non-partisan oversight agency whose mission is to assist in increasing community trust and ensuring public accountability and transparency in the City of Oakland police force by implementing a fair, thorough, and independent system of civilian oversight of law enforcement. The ideal candidate will be able to audit, review, identify, and evaluate risk factors related to police performance audits, programs, and investigations. They will act cautiously yet expeditiously to make decisions and understand the factors associated with decision-making and recommendations as they relate to police reform and oversight. They also have managerial skills that will enable them to supervise others and manage systems and processes with minimal oversight without compromising confidentiality, integrity, or availability of these information assets. We are looking for someone who is: Self-motivated: You are inspired to take action or achieve a goal because of your enthusiasm or interest, in the profession and by serving the public. Organized: You will need to balance multiple assignments and priorities in a dynamic, fast-paced environment. Attention to detail is necessary to ensure work products are timely and accurate. Adaptable: You will need to be flexible and adapt to changing priorities and work assignments as needed. Strong relationship builder with excellent communication skills: You will have the opportunity to interact with various departments, directors, community members, and government officials at all levels. With this, you will need to demonstrate diplomacy, politeness, and tact at all times. Detail Oriented and Research-Minded: You will conduct policy research and draft recommendations based on policy reviews, national best practices, and the law. What you will typically be responsible for: Conducting impartial and objective audits of police performance measures in accordance with the City Charter and ordinances or as requested by the Oakland Police Commission Assisting with defining the objectives and scope of an audit or subsection, analyzing policy compliance criteria, and designing audit matrices and instruments. Collecting data through interviews, observations, and other appropriate research methods; analyzing and evaluating data. Assisting in the strategic planning of conducting independent police audits and reviews Conducting operational and functional audits of programs and projects; performing preliminary surveys and fieldwork; and analyzing efficiency and effectiveness measures. Developing, updating, and implementing standards and procedures for conducting police performance audits and financial audits in relation to the optimal use of City funds. Preparing comprehensive verbal and written reports; recommending actions necessary to achieve objectives and goals; evaluating departmental controls; and identifying areas of risk. Preparing various charts, flow diagrams, and graphic presentations for oral and written reports. Read the complete job description by clicking here . A few reasons you might love this job: You will be a part of a growing and dynamic Office of the Inspector General and helping to establish the City as an employer of choice. You will work with people who are passionate about their craft, care about collaboration, and like to have fun. You will have excellent learning opportunities to grow and develop your public administration skills and abilities. You will be given opportunities to attend conferences, training, webinars, and special events that benefit you and the Office of the Inspector General. As a full-service City, Oakland will continually provide you with daily challenges and variety that keep things exciting. A few challenges you might face in this job: You will need to handle multiple tasks with competing and critical deadlines. You will be tasked with fostering collaborative relationships with employees, elected officials, boards and commissions, and the public who have opposing perspectives. You will be navigating complex rules, policies, and labor agreements that govern the Oakland Police Department. Competencies Required: Analyzing & Interpreting Data: Drawing meaning and conclusions from quantitative or qualitative data Fact Finding: Obtaining facts and data pertaining to an issue or question Legal & Regulatory Navigation: Understanding, interpreting, and ensuring compliance with laws and regulations Action & Results Focused (Taking Initiative): Initiating tasks and focusing on accomplishment Attention to Detail: Focusing on the details of work content, work steps, and final work products Displaying Ownership and Accountability: Holding self and others accountable for measurable high-quality, timely, and cost-effective results. Establishing Credibility: Doing what one commits to doing and respecting the confidentiality of information and concerns shared by others. Professional Integrity & Ethics : Displaying honesty, adherence to principles, and personal accountability Informing: Proactively obtaining and sharing information Writing: Communicating effectively in writing Leadership: Guiding and encouraging others to accomplish a common goal Managing Performance: Ensuring superior individual and group performance * Click on the link below to see a video on what it's like to work for the City of Oakland! Working for the City of Oakland Minimum Requirements for Application This recruitment will produce two eligible lists. The restricted list will be for full-time, permanent part-time, or part-time City employees who meet the minimum qualifications. The open list will be for all other applicants who meet the minimum qualifications. Any combination of education and experience that is equivalent to the following minimum qualifications is acceptable. Education: A Bachelor's degree from an accredited college or university in criminal justice, business administration, public policy, public administration, or a related field. A Master’s Degree is highly desirable. Experience: Four (4) years of progressively responsible relevant experience in public or business administration analyzing programs and projects and preparing written recommendations and reports on efficiency and effectiveness measures, including one year of experience in a supervisory or managerial role. License or Certificate: Successful incumbents in this job are expected to operate automotive vehicles in the performance of their assigned duties. Due to the nature of the assignment and the hours worked, public transportation may not be a cost-effective or efficient method for traveling to the various locations required. Individuals who are appointed to this position will be required to maintain a valid California Driver's License throughout the tenure of employment OR demonstrate the ability to travel to various locations in a timely manner as required in the performance of duties. Other Requirements: Must pass a thorough background investigation. Desirable Qualifications: Experience in analyzing police programs and projects. Experience in audit police compliance with laws, policies, and procedures. Experience in the use of force data and review of police misconduct cases for trends and patterns. Supplemental Information The Recruitment Process: The City of Oakland works with a Civil Service system. Applicants apply online, and HR staff reviews their experience, education, and training listed on the application against the “minimum qualifications” listed for each position. Candidates who demonstrate that they meet the minimum qualification requirements are then invited to participate in an assessment process (or testing) to measure their knowledge, skills, and abilities in job-related areas. For this recruitment, all qualified applicants will be invited to the oral interview exam. You will be notified two weeks prior to the date of the oral interview. The tentative date of the oral interview is the week of July 3, 2023. Candidates who pass each stage in the process will be placed on an eligible list. Some candidates may receive extra points, for example, if you are a Veteran with an honorable discharge, or if you are a current City of Oakland resident. If you’re applying to a “restricted” posting and you are eligible as a current City employee, you may also receive additional points for your City service. Extra points are only applied to passing scores, so if you do not pass every element of the testing process, you cannot use extra points to pass. What’s in it for you? Work/Life Balance: 37.5 hour work weeks, and a flexible/hybrid remote schedule 15 paid holidays Vacation: 2 weeks per year minimum with the ability to accrue more depending on public sector years of service Retirement: CalPERS (California Public Employees’ Retirement System) with a pension formula of 2.5% @ 55 (for Classic CalPERS members) and 2% @ 62 for new CalPERS members. Classic Employees contribute 8% of pre-tax wages. The City of Oakland does not participate in Social Security Health: The City of Oakland pays the full cost of employee and eligible dependent coverage at the Kaiser rate. Other plans include Anthem, Blue Shield, United Health Care, and other HMO and PPO plans Dental: Delta Dental full premium for employees and eligible dependents Vision: VSP full premium for employees and eligible dependents Sick leave: Employees accrue 12 days per year Deferred Compensation: 457(b) pre-tax plan and an after-tax ROTH 401(k)plan Other benefits include a Flexible Spending Account, Wellness Program, Employee Assistance Program, Tuition Reimbursement, Life Insurance up to $200k & Employee Training. Applicants are required to submit criminal history information upon request after receiving a conditional offer of employment. If the requested information is not furnished in a timely manner, applicants will not qualify for further consideration and will be removed from the eligible list. The City of Oakland reserves the right to modify the selection process and date of examination as necessary to conform to administrative or business necessity. The information contained in this announcement is subject to change and does not constitute either an expressed or implied contract. Disaster Service Workers All employees are designated Disaster Service Workers through state and local law. Employees are required to complete all Disaster Service Worker-related training as assigned and to return to work as ordered in the event of an emergency. How to Apply Apply prior to the closing time of the job announcement and allow at least two to three hours to submit your application if you are a new user of the system. APPLICATIONS ARE ACCEPTED ONLINE ONLY. You may apply and view current openings by visiting our employment opportunities webpage at: http://agency.governmentjobs.com/oaklandca/default.cfm . If you do not have access to a computer, there are computer stations available at any City of Oakland Public Library. There are also workstations at the Human Resources Management Department, 150 Frank H. Ogawa Plaza, 2nd Floor, Oakland, CA 94612. Workstations are available during regular business hours (normally 9:00 a.m. to 5:00 p.m.). Due to current events and pandemic-related safety concerns, City facilities may be closed to the public. Our online application system is provided by NeoGov. If you have problems while applying online, please contact NeoGov's Live Applicant Support at (855) 524-5627 between 6:00 AM and 5:00 PM Pacific Time, Monday - Friday. You may also call the City of Oakland Human Resources Management Department during regular business hours at (510) 238-3112 for information; however, we are unable to provide technical support for the online application system. The City of Oakland is committed to the wellbeing of its employees and offers comprehensive health and wellness services along with an array of other benefits for most positions. Benefits may include*: • CalPERS Medical • Dental • Vision • Medical Waiver Plan - Cash-In-Lieu • Flexible Spending Accounts • Commuter Benefits • Group & Supplemental Life Insurance • Employee Assistance Program (EAP) • Guaranteed Ride Home (GRH) • Pension Benefits • Deferred Compensation * Specific benefits may vary depending on the assignedspecific bargaining unit. Information regarding most benefits can be reviewed here: Employee Benefits Information Current MOUs may be reviewed here: City of Oakland Labor Agreements Closing Date/Time: 6/18/2023 11:59 PM Pacific
LOS ANGELES COUNTY
Los Angeles, California, United States
Department of Mental Health Exam Number: b4740E Open Competitive Job Opportunity FILING START DATE: 05/22/2023 AT 9:00 A.M. PT FILING END DATE: 06/02/2023 AT 5:00 P.M. PT DEFINITION: Directs, through subordinate supervisors, the administration of the mental health services programs of a small to medium-sized clinic, comparable Service Area-based and Countywide programs or Countywide program support services. CLASSIFICATION STANDARDS: Positions allocable to this class report to a Mental Health Program Manager III or higher; and have responsibility for the development and direction of directly-operated and contracted mental health services programs administered for a small- to medium-sized clinic; Countywide program support services; or for the development and direction of comparable Service Area-based or Countywide programs. Within purview, incumbents technically and administratively oversee programs operated with multidisciplinary staff that includes subordinate supervisors; direct and participate in the design of treatment programs and the planning, implementation, and evaluation of program services; and coordinate program services with those of other Service Areas, Divisions/Bureaus, and contract agencies. This is the first working level in the Mental Health Program Manager series. Incumbents must exercise a working knowledge of the principles of management and supervision; methods of program planning to meet service delivery and operational goals and objectives, and the regulations applicable to the programs supported or administered. Mental Health Program Manager I positions serving in clinical settings are distinguished from Mental Health Program Manager II serving in clinical settings by the latter's responsibility for the programs of a medium to large-sized clinic, programs of similar size, scope, and complexity administered for a Service Area or Countywide; and are distinguished from Mental Health Clinical Supervisor, Senior Mental Health Counselor, R.N., and Supervising Psychologist by the primary responsibility of these classes for supervision of clinical staff providing mental health services to the clientele. Mental Health Program Manager I positions serving in program support settings are distinguished from the lower-level Health Program Analyst III functioning in Countywide program support settings in that the latter supervises a team of analysts and other technical and support personnel providing technical, consultative, and support services related to the management of programs or services comparable to a small to medium sized program support function. Positions are further distinguished from the higher-level, Mental Health Program Manager II, functioning in program support settings by the responsibility of latter for a medium-large program support function or comparably sized segment of a program support function (e.g., Contract Management & Monitoring Division, Quality Assurance, Compliance, Mental Health Services Act, Quality Improvement). Positions in the Mental Health Program Manager series are also distinguished from positions allocated to perform contract development and administration activities as part of a centralized departmental contracting function. Factors affecting allocation to the Mental Health Program Manager I typically include the size and complexity of the clinical program, program segment, or Countywide program support services overseen, as indicated by the size and composition of clinical or program support staff, size and complexity of budget, and number and size of contracts. Essential Job Functions Performs the full range of administrative supervision to plan, assign, oversee, and evaluate the work of subordinate staff and provides technical guidance and support to staff within the scope of practice. Participates in the development, negotiation, implementation, and management of the budget for the program support service operations, clinic, or programs overseen; ensures that budget and contract allocations reflect program priorities; and takes corrective action where necessary. Formulates policies and procedures concerning administration, ensuring compliance with Federal and State Medicare and Medicaid regulations for reimbursement claiming and maximum recovery costs for directly billable services. Develops and monitors revenue-generation procedures and objectives for programs managed, including achievement of revenue goals. Develops and implements reporting procedures to ensure that program services utilization and revenue data are reported accurately and in a timely manner. Coordinates the delivery of staff training necessary to maintain mandated levels of services. Monitors service delivery to ensure that services conform to acceptable standards of care and establishes and modifies program monitoring and review methods as necessary. Oversees audits and the implementation of audit recommendations for programs managed. Represents managed programs in meetings with representatives of other County departments, State and Federal agencies, and other public and private entities. In conjunction with the Patients' Rights Division, investigates complaints from patients and others about programs and services under managerial oversight. Works in a collaborative and timely manner with departmental human resources representatives in matters such as employee investigations and performance, requesting new positions, and reorganizing and relocating staff. Initiates and approves requisitions for supplies and personnel required to operate programs administered. Assists in the negotiation, implementation, and evaluation of departmental program contracts within the jurisdictions served by the programs, as needed. Requirements MINIMUM REQUIREMENTS: TRAINING AND EXPERIENCE: Option I: A valid, current license to practice as a clinical social worker or marriage and family therapist issued by the appropriate State of California licensing agency - AND - Two years of licensed experience supervising a multi-disciplinary mental health team. Option II: A valid, current license to practice as a psychologist issued by the appropriate State of California licensing agency - AND - One year of licensed experience supervising a multi-disciplinary mental health team. Option III: A valid, current license to practice as a registered nurse issued by the appropriate State of California licensing agency - AND - Three years of licensed nursing experience supervising a multi-disciplinary mental health team. A Master's Degree in Nursing Administration, Psychology, or a related field from an accredited college or university will be accepted for one year of the required experience. Option IV: A Bachelor's Degree in Psychology, Social Work, Sociology, Public Health, Nursing, Health Administration, Human Services, Business Administration, Public Administration, or a closely-related field from an accredited college or university - AND - Four years of bona-fide supervisory experience* providing administrative and technical direction at the level of Health Program Analyst III. A Master's degree in Psychology, Social Work, Sociology, Public Health, Nursing, Health Administration, Human Services, Business Administration, Public Administration, or a closely-related field from an accredited college or university will be accepted for one year of the required experience. *Bona-fide supervisory experience includes responsibility for planning, assigning and reviewing the work of staff, evaluating employee performance, participating in interviewing and selecting new staff, and performance management. **Health Program Analyst III is defined as supervising a team of analysts and other technical and support personnel providing technical and consultative services to the management of a program; or overseeing a small Countywide health program. A multi-disciplinary mental health team is defined as a group of mental health care providers that may consist of psychiatrists, psychologists, psychiatric nurses, psychiatric social workers, marriage and family therapists, medical doctors, clinical case managers, and/or other mental health care professionals that work together to assess the mental health care needs of the client and develop a treatment plan tailored to the client's identified needs. DESIRABLE QUALIFICATIONS: Experience reviewing program operations and/or program designs and assessing budget impact and staffing needs, including how staffing plans may impact projected revenues. Experience utilizing data to identify workflow and system gaps and recommending and implementing process improvement strategies. Experience preparing County department or similar non-County organization budgets, statements of duties, projecting revenue sources, and monitoring expenditures. NO OUT-OF-CLASS EXPERIENCE WILL BE ACCEPTED. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS: Physical Class II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. ACCREDITATION: Accredited institutions are those listed in the publications of regional, national or international accrediting agencies which are accepted by the Department of Human Resources. Publications such as American Universities and Colleges and International Handbook of Universities are acceptable references. Also acceptable, if appropriate, are degrees that have been evaluated and deemed to be equivalent to degrees from United States accredited institutions by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services (NACES) or the Association of International Credential Evaluators, Inc. (AICE). Transcript : In order to receive credit for any college or university course, or any type of college or university degree, or any certificates, such as Bachelor's or higher, you must include a legible copy of the official diploma or official transcripts from the accredited institution which shows the area of specialization with your application at the time of filing or within 15 calendar days of filing. Official Transcript is defined as a transcript that bears the college seal and states "official and/or copy" issued by the school's Registrar Office. A printout of the transcript from the school's website is NOT considered official and; therefore, will NOT be accepted and may result in your application being incomplete or rejected. Additional Information EXAMINATION CONTENT : This examination will consist of an evaluation of education, training. and experience weighted 100%. The evaluation of education, training, and experience will be based on application information and the information submitted on the supplemental application form at the time of filing. Additional credit will be given for experience related to the desirable qualifications. CANDIDATES MUST ACHIEVE A PASSING SCORE OF 70% OR HIGHER IN ORDER TO BE PLACED ON THE ELIGIBLE REGISTER. Notice of non-acceptance and final results will be sent via email. ELIGIBILITY INFORMATION: The names of candidates receiving a passing score in this examination will be placed on the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation. SPECIAL INFORMATION: Past and present mental health clients and family members are encouraged to apply. VACANCY INFORMATION: The resulting eligible register for this examination will be used to fill vacancies within the Department of Mental Health. Appointees may be required to work any shift, including evenings, nights, weekends and holidays. APPLICATION AND FILING INFORMATION: All applicants are required to submit a Standard County of Los Angeles Employment Application online only. Resumes cannot be accepted in lieu of applications, although resumes may be uploaded as attachments to the applications. INSTRUCTIONS FOR FILING ONLINE Apply online by clicking on the green "Apply" tab for this posting. Applicants must complete and submit their online applications and upload required documents (e.g. License, Resume, Official Transcripts, etc.) as attachment(s) during application submission, or send by email to exams@dmh.lacounty.gov within 15 calendar days from date of application submission. Indicate the Exam Title on the subject line when sending required documents by email. Many important notifications will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add "najordan@dmh.lacounty.gov," as well as noreply@governmentjobs.com, and info@governmentjobs.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Applicants have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices. It is your responsibility to take the above steps to view correspondence. Los Angeles County will not consider claims of not viewing or receiving notification to be a valid reason for late test administration or rescheduling of a test component. Applications must be submitted online only. We must receive your application from the first day of filing at 9:00 a.m. (PT) to the last day of filing before 5:00 PM. (PT). Applications submitted by U.S. Mail, Fax, or in person will not be accepted. Plan to submit your online application well in advance of the 5 p.m. deadline on the last day of filing to ensure you have sufficient time to verify your email address. You may be required to verify your email address before the application can be submitted. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. The acceptance of your application will depend on whether you have clearly shown that you meet the Minimum Requirements. Your online application must show complete license, education and work experience information necessary to evaluate your qualifications. License information section must show title of license, license number, original date of issue, and expiration date. Education information section must include name and address of school attended, complete dates attended, name of course/s taken, number of units earned, and degree/s earned. Work experience section must include job title, employer name and address, name of work area/facility, actual payroll title held and not the working and/or functional titles, from/to dates of employment including month, day and year, total number of months, total number of hours worked per week - not a range of hours (full or part-time), and complete detailed description of related job duties. List separately each job experience to be evaluated. IMPORTANT NOTES: All information is subject to verification. Applications may be rejected at any stage of the selection process.Utilizing VERBIAGE from class specifications and Minimum Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you meet requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED . The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID, E-MAIL AND PASSWORD: All applicants must file their application using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. DEPARTMENT CONTACT: HR Examinations Unit: (213) 972-7034 HR Examinations Unit Email: exams@dmh.lacounty.gov Analyst Contact Phone: Nicholas Jordan, (323) 705-3925 Analyst Contact Email: najordan@dmh.lacounty.gov ADA COORDINATOR PHONE: (213) 972-7034 TELETYPE PHONE : (800) 735-2922 CALIFORNIA RELAY SERVICES PHONES : (800) 735-2922 Closing Date/Time: 6/2/2023 5:00 PM Pacific
May 20, 2023
Full Time
Department of Mental Health Exam Number: b4740E Open Competitive Job Opportunity FILING START DATE: 05/22/2023 AT 9:00 A.M. PT FILING END DATE: 06/02/2023 AT 5:00 P.M. PT DEFINITION: Directs, through subordinate supervisors, the administration of the mental health services programs of a small to medium-sized clinic, comparable Service Area-based and Countywide programs or Countywide program support services. CLASSIFICATION STANDARDS: Positions allocable to this class report to a Mental Health Program Manager III or higher; and have responsibility for the development and direction of directly-operated and contracted mental health services programs administered for a small- to medium-sized clinic; Countywide program support services; or for the development and direction of comparable Service Area-based or Countywide programs. Within purview, incumbents technically and administratively oversee programs operated with multidisciplinary staff that includes subordinate supervisors; direct and participate in the design of treatment programs and the planning, implementation, and evaluation of program services; and coordinate program services with those of other Service Areas, Divisions/Bureaus, and contract agencies. This is the first working level in the Mental Health Program Manager series. Incumbents must exercise a working knowledge of the principles of management and supervision; methods of program planning to meet service delivery and operational goals and objectives, and the regulations applicable to the programs supported or administered. Mental Health Program Manager I positions serving in clinical settings are distinguished from Mental Health Program Manager II serving in clinical settings by the latter's responsibility for the programs of a medium to large-sized clinic, programs of similar size, scope, and complexity administered for a Service Area or Countywide; and are distinguished from Mental Health Clinical Supervisor, Senior Mental Health Counselor, R.N., and Supervising Psychologist by the primary responsibility of these classes for supervision of clinical staff providing mental health services to the clientele. Mental Health Program Manager I positions serving in program support settings are distinguished from the lower-level Health Program Analyst III functioning in Countywide program support settings in that the latter supervises a team of analysts and other technical and support personnel providing technical, consultative, and support services related to the management of programs or services comparable to a small to medium sized program support function. Positions are further distinguished from the higher-level, Mental Health Program Manager II, functioning in program support settings by the responsibility of latter for a medium-large program support function or comparably sized segment of a program support function (e.g., Contract Management & Monitoring Division, Quality Assurance, Compliance, Mental Health Services Act, Quality Improvement). Positions in the Mental Health Program Manager series are also distinguished from positions allocated to perform contract development and administration activities as part of a centralized departmental contracting function. Factors affecting allocation to the Mental Health Program Manager I typically include the size and complexity of the clinical program, program segment, or Countywide program support services overseen, as indicated by the size and composition of clinical or program support staff, size and complexity of budget, and number and size of contracts. Essential Job Functions Performs the full range of administrative supervision to plan, assign, oversee, and evaluate the work of subordinate staff and provides technical guidance and support to staff within the scope of practice. Participates in the development, negotiation, implementation, and management of the budget for the program support service operations, clinic, or programs overseen; ensures that budget and contract allocations reflect program priorities; and takes corrective action where necessary. Formulates policies and procedures concerning administration, ensuring compliance with Federal and State Medicare and Medicaid regulations for reimbursement claiming and maximum recovery costs for directly billable services. Develops and monitors revenue-generation procedures and objectives for programs managed, including achievement of revenue goals. Develops and implements reporting procedures to ensure that program services utilization and revenue data are reported accurately and in a timely manner. Coordinates the delivery of staff training necessary to maintain mandated levels of services. Monitors service delivery to ensure that services conform to acceptable standards of care and establishes and modifies program monitoring and review methods as necessary. Oversees audits and the implementation of audit recommendations for programs managed. Represents managed programs in meetings with representatives of other County departments, State and Federal agencies, and other public and private entities. In conjunction with the Patients' Rights Division, investigates complaints from patients and others about programs and services under managerial oversight. Works in a collaborative and timely manner with departmental human resources representatives in matters such as employee investigations and performance, requesting new positions, and reorganizing and relocating staff. Initiates and approves requisitions for supplies and personnel required to operate programs administered. Assists in the negotiation, implementation, and evaluation of departmental program contracts within the jurisdictions served by the programs, as needed. Requirements MINIMUM REQUIREMENTS: TRAINING AND EXPERIENCE: Option I: A valid, current license to practice as a clinical social worker or marriage and family therapist issued by the appropriate State of California licensing agency - AND - Two years of licensed experience supervising a multi-disciplinary mental health team. Option II: A valid, current license to practice as a psychologist issued by the appropriate State of California licensing agency - AND - One year of licensed experience supervising a multi-disciplinary mental health team. Option III: A valid, current license to practice as a registered nurse issued by the appropriate State of California licensing agency - AND - Three years of licensed nursing experience supervising a multi-disciplinary mental health team. A Master's Degree in Nursing Administration, Psychology, or a related field from an accredited college or university will be accepted for one year of the required experience. Option IV: A Bachelor's Degree in Psychology, Social Work, Sociology, Public Health, Nursing, Health Administration, Human Services, Business Administration, Public Administration, or a closely-related field from an accredited college or university - AND - Four years of bona-fide supervisory experience* providing administrative and technical direction at the level of Health Program Analyst III. A Master's degree in Psychology, Social Work, Sociology, Public Health, Nursing, Health Administration, Human Services, Business Administration, Public Administration, or a closely-related field from an accredited college or university will be accepted for one year of the required experience. *Bona-fide supervisory experience includes responsibility for planning, assigning and reviewing the work of staff, evaluating employee performance, participating in interviewing and selecting new staff, and performance management. **Health Program Analyst III is defined as supervising a team of analysts and other technical and support personnel providing technical and consultative services to the management of a program; or overseeing a small Countywide health program. A multi-disciplinary mental health team is defined as a group of mental health care providers that may consist of psychiatrists, psychologists, psychiatric nurses, psychiatric social workers, marriage and family therapists, medical doctors, clinical case managers, and/or other mental health care professionals that work together to assess the mental health care needs of the client and develop a treatment plan tailored to the client's identified needs. DESIRABLE QUALIFICATIONS: Experience reviewing program operations and/or program designs and assessing budget impact and staffing needs, including how staffing plans may impact projected revenues. Experience utilizing data to identify workflow and system gaps and recommending and implementing process improvement strategies. Experience preparing County department or similar non-County organization budgets, statements of duties, projecting revenue sources, and monitoring expenditures. NO OUT-OF-CLASS EXPERIENCE WILL BE ACCEPTED. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS: Physical Class II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. ACCREDITATION: Accredited institutions are those listed in the publications of regional, national or international accrediting agencies which are accepted by the Department of Human Resources. Publications such as American Universities and Colleges and International Handbook of Universities are acceptable references. Also acceptable, if appropriate, are degrees that have been evaluated and deemed to be equivalent to degrees from United States accredited institutions by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services (NACES) or the Association of International Credential Evaluators, Inc. (AICE). Transcript : In order to receive credit for any college or university course, or any type of college or university degree, or any certificates, such as Bachelor's or higher, you must include a legible copy of the official diploma or official transcripts from the accredited institution which shows the area of specialization with your application at the time of filing or within 15 calendar days of filing. Official Transcript is defined as a transcript that bears the college seal and states "official and/or copy" issued by the school's Registrar Office. A printout of the transcript from the school's website is NOT considered official and; therefore, will NOT be accepted and may result in your application being incomplete or rejected. Additional Information EXAMINATION CONTENT : This examination will consist of an evaluation of education, training. and experience weighted 100%. The evaluation of education, training, and experience will be based on application information and the information submitted on the supplemental application form at the time of filing. Additional credit will be given for experience related to the desirable qualifications. CANDIDATES MUST ACHIEVE A PASSING SCORE OF 70% OR HIGHER IN ORDER TO BE PLACED ON THE ELIGIBLE REGISTER. Notice of non-acceptance and final results will be sent via email. ELIGIBILITY INFORMATION: The names of candidates receiving a passing score in this examination will be placed on the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation. SPECIAL INFORMATION: Past and present mental health clients and family members are encouraged to apply. VACANCY INFORMATION: The resulting eligible register for this examination will be used to fill vacancies within the Department of Mental Health. Appointees may be required to work any shift, including evenings, nights, weekends and holidays. APPLICATION AND FILING INFORMATION: All applicants are required to submit a Standard County of Los Angeles Employment Application online only. Resumes cannot be accepted in lieu of applications, although resumes may be uploaded as attachments to the applications. INSTRUCTIONS FOR FILING ONLINE Apply online by clicking on the green "Apply" tab for this posting. Applicants must complete and submit their online applications and upload required documents (e.g. License, Resume, Official Transcripts, etc.) as attachment(s) during application submission, or send by email to exams@dmh.lacounty.gov within 15 calendar days from date of application submission. Indicate the Exam Title on the subject line when sending required documents by email. Many important notifications will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add "najordan@dmh.lacounty.gov," as well as noreply@governmentjobs.com, and info@governmentjobs.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Applicants have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices. It is your responsibility to take the above steps to view correspondence. Los Angeles County will not consider claims of not viewing or receiving notification to be a valid reason for late test administration or rescheduling of a test component. Applications must be submitted online only. We must receive your application from the first day of filing at 9:00 a.m. (PT) to the last day of filing before 5:00 PM. (PT). Applications submitted by U.S. Mail, Fax, or in person will not be accepted. Plan to submit your online application well in advance of the 5 p.m. deadline on the last day of filing to ensure you have sufficient time to verify your email address. You may be required to verify your email address before the application can be submitted. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. The acceptance of your application will depend on whether you have clearly shown that you meet the Minimum Requirements. Your online application must show complete license, education and work experience information necessary to evaluate your qualifications. License information section must show title of license, license number, original date of issue, and expiration date. Education information section must include name and address of school attended, complete dates attended, name of course/s taken, number of units earned, and degree/s earned. Work experience section must include job title, employer name and address, name of work area/facility, actual payroll title held and not the working and/or functional titles, from/to dates of employment including month, day and year, total number of months, total number of hours worked per week - not a range of hours (full or part-time), and complete detailed description of related job duties. List separately each job experience to be evaluated. IMPORTANT NOTES: All information is subject to verification. Applications may be rejected at any stage of the selection process.Utilizing VERBIAGE from class specifications and Minimum Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you meet requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED . The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID, E-MAIL AND PASSWORD: All applicants must file their application using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. DEPARTMENT CONTACT: HR Examinations Unit: (213) 972-7034 HR Examinations Unit Email: exams@dmh.lacounty.gov Analyst Contact Phone: Nicholas Jordan, (323) 705-3925 Analyst Contact Email: najordan@dmh.lacounty.gov ADA COORDINATOR PHONE: (213) 972-7034 TELETYPE PHONE : (800) 735-2922 CALIFORNIA RELAY SERVICES PHONES : (800) 735-2922 Closing Date/Time: 6/2/2023 5:00 PM Pacific
CITY OF SUNNYVALE, CA
Sunnyvale, California, United States
Description HOMELESS SERVICES MANAGER Full Time, Regular Employment Opportunity The City of Sunnyvale is seeking a Homeless Services Manager to join the Housing Division of the Community Development Department. The Housing Division is a passionate and hardworking group of professionals dedicated to addressing the housing and human service needs of the community. We work collaboratively to achieve our housing goals and foster an innovative and team focused work environment. The Homeless Services Manager will oversee housing staff who also focus on human service programs within the division. Under general direction of the Housing Officer, the Homeless Services Manager will oversee coordination and implementation of new homeless service programs such as Safe RV Parking, Universal Basic Income, and new transitional housing developments, as well as manage existing funding partnerships which support the unhoused. As the City Council has recently established supporting the unhoused as a Council Policy Priority, the Homeless Services Manager will play a critical role in identifying service needs and creative problem solving towards meeting these needs and providing policy direction. The selected candidate will foster and maintain strategic partnerships with public and private entities to identify opportunities and deliver measurable results. The Homeless Services Manager will coordinate high level citywide outreach and engagement strategies, attend public hearings as needed, and serve as staff liaison between the City and partners countywide. Essential Job Functions (May include, but are not limited to, the following): Manages the City's efforts to end homelessness and mitigate its impacts in our community, developing short- and long-term goals in alignment with regional strategies. Develops and implements communications strategies including public outreach strategies and the dissemination of materials related to homeless issues and services, including the network of service providers. Recommends and leads implementation of homeless and human service-related policies, procedures, goals, and objectives; establishes schedules and methods for the development, implementation, compliance, and monitoring of these programs. Develops homeless services guidelines and outreach materials. Plans, prioritizes, assigns, supervises, and reviews the work of staff involved in the implementation of assigned homeless and human services programs. Provides highly complex staff assistance to higher level management; prepares and presents staff reports and other necessary correspondence related to assigned activities and services; presents reports to City Council, and various commissions, committees, and boards. Analyzes and identifies potential funding sources, programs, and services for the unhoused and for those at risk of homelessness. Drafts grant proposals and manages required applications and reporting requirements. Negotiates, prepares, administers, and monitors contracts and agreements, contractors and others involved in assigned programs and activities. Works to develop innovative programs in coordination with local, county and state resources to reduce and end homelessness in the City, including regional approaches. Serves as the primary contact regarding all homelessness related issues by serving as a communication conduit and resource for the unhoused and concerned community members. Serves as City Liaison regarding homeless issues and represents the City with various entities and organizations that work to prevent and end homelessness and other related issues. Acts as a representative to various community groups, private businesses, and others regarding questions, problems, concerns, and activities in the provision of assigned program operations, activities, and services. Attends and participates in professional group meetings; stays abreast of new trends and innovations in areas of assigned programs; researches emerging practices and enhancements and their applicability to City needs. Evaluates operations and activities of assigned responsibilities; recommends improvements and modifications; prepares various reports on operations and activities. Participates in budget preparation and administration; prepares cost estimates for budget recommendations; monitors and controls expenditures. Participates in the selection of staff; provides or coordinates staff training; works with employees to correct deficiencies; implements discipline procedures. WORKING CONDITIONS Position requires prolonged sitting, standing, walking, reaching, twisting, turning, kneeling, bending, squatting, and stooping in the performance of daily activities. The position also requires grasping, repetitive hand movement and fine coordination in using a computer keyboard. Additionally, the position requires near and far vision in reading reports and work-related documents and using a computer. Acute hearing is required when providing customer service. The need to lift, drag and push files, paper, books, and documents weighing up to 25 pounds is also required. Some of these requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodation. Minimum Qualifications Education and Experience: The minimum qualifications for education and experience can be met in the following way: A Bachelor's degree from an accredited college or university with major coursework in in Social Work, Behavioral Science, Social Science, Business Administration, Urban Planning, or Public Administration or a related field; AND Four years of professional analytical experience that involves the development and implementation of homeless services programs, with some lead or supervisory experience. Knowledge of: Principles and practices of developing and implementing a variety of homeless and human service programs. Methods and techniques for communicating with diverse populations. Methods and techniques of assessing and resolving community needs in the assigned program area. Resources within the community to supplement program services. Best practice models being utilized to help end homelessness. Social, economic, and political issues relevant to low-income or special needs communities. Trends in the field of homeless and social services. Current Federal, State, and local laws, regulatory codes and ordinances, procedures relevant to social services programs. Principles and practices of performing needs assessments. Principles and practices of supervision, training, and performance evaluations. Principles and practices of budget monitoring. Outreach, marketing, public information and public relations concepts, principles, methodology and techniques. Federal and State grant funding (including CDBG and HOME), administration, and compliance. Principles and practices of managing blended funding streams. Office methods, procedures, software, and equipment. Skill in: Implementing social welfare programs serving the homeless in a multi-cultural environment; evaluating and obtaining available appropriate funding resources. Working with at risk populations. Working across City and County boundaries in service to the homeless population. Working with community members who may be suffering from mental health or substance abuse issues. Ability to: Organize, implement, and direct homeless and human service program activities. Work cooperatively with diverse agencies, service providers, and community groups. Interpret, evaluate, implement, and explain complex rules, regulations, contracts, policies, and program procedures as they relate to program operations. Interpret and explain pertinent City and department policies and procedures. Assist in the development and monitoring of an assigned program budget. Develop and recommend policies and procedures related to assigned operations. Operate a computer using word processing and business software and other office equipment. Communicate effectively, both orally and in writing. Present and communicate in front of small or large groups. Establish, maintain, and promote positive and effective working relationships with employees, other agencies, and the public. Demonstrate initiative and exercise good judgment in the performance of duties. Work independently and as a team member; recognize and set priorities and meet deadlines. Observe safety principles and work in a safe manner. Attend evening meetings as necessary. Licenses/Certificates: Possession and continued maintenance of a valid class C California driver's license or the ability to provide alternative transportation as approved by the appointing authority and a safe driving record. DESIRABLE QUALIFICATIONS Master's degree in in Public Health, Social Work, Social Science, Urban Planning, or Public Administration Previous lead or supervisory experience Application and Selection Process APPLICATION PROCESS If you are interested in this opportunity, please submit a City of Sunnyvale employment application and responses to the supplemental questions to the Department of Human Resources by 5:00 pm on Monday, June 5, 2023 (postmarks or faxes are not accepted). Candidates are asked to fully describe any training, education, experience or skills relevant to this position. Electronic applications may be submitted on-line through the City's employment page at Sunnyvale.ca.gov and click on Jobs. Late or incomplete applications will not be accepted. EXAM PROCESS Applications will be competitively screened based on the minimum qualifications of this position. Based upon a review of the application materials, the most qualified candidates will be invited to participate in the examination process, which may consist of an oral examination scheduled for June 21, 2023 .(Note: The examination process may be changed as deemed necessary by the Director of Human Resources). SELECTION PROCESS Those candidates that receive a passing score on the examination will be placed on an eligibility list for up to one year, in accordance with the City's Civil Service Rules and Administrative Policies. Top candidates on the eligibility list will be invited to participate in a selection interview with the department scheduled for June 27 and/or June 28 . Any candidate selected by the hiring department will be required to successfully complete a pre-employment process, which may consist of a comprehensive background investigation, as well as medical exam(s) administered by a City-selected physician(s) before hire. Prior to starting work, all newly-hired employees will be fingerprinted to check conviction history. A conviction history will not necessarily disqualify an applicant from appointment; however, failure to disclose conviction history will result in refusal of employment or termination. INFORMATION ABOUT PROOF OF EDUCATION Any successful candidate selected by the hiring department will be required to submit proof of education (i.e., original copy of the diploma or college/university transcripts). ADDITIONAL INFORMATION Positions in this job classification are represented by the Sunnyvale Managers Association (SMA). The information contained within this announcement may be modified or revoked without notice and does not constitute either an expressed or implied contract. The City of Sunnyvale is an Equal Opportunity Employer. It is the policy of the City of Sunnyvale not to discriminate against all qualified applicants or employees on the basis of actual or perceived race, religion (including religious dress or grooming practice), color, sex (includes gender, pregnancy, childbirth, medical conditions related to pregnancy or childbirth, breastfeeding or medical conditions related to breastfeeding), gender identity and/or gender expression, sexual orientation (including heterosexuality, homosexuality and bisexuality), ethnic or national origin, ancestry, citizenship status, uniformed service member status, marital status, family relationship, age, cancer or HIV/AIDS related medical condition, genetic characteristics and/or genetic information, and physical or mental disability. Applicants needing special accommodations for testing should submit a request to the Department of Human Resources at time of application. Summary of Management SMA Benefits Notice of CFRA (California Family Rights Act) Rights and Obligations Closing Date/Time: 6/5/2023 5:00 PM Pacific
May 09, 2023
Full Time
Description HOMELESS SERVICES MANAGER Full Time, Regular Employment Opportunity The City of Sunnyvale is seeking a Homeless Services Manager to join the Housing Division of the Community Development Department. The Housing Division is a passionate and hardworking group of professionals dedicated to addressing the housing and human service needs of the community. We work collaboratively to achieve our housing goals and foster an innovative and team focused work environment. The Homeless Services Manager will oversee housing staff who also focus on human service programs within the division. Under general direction of the Housing Officer, the Homeless Services Manager will oversee coordination and implementation of new homeless service programs such as Safe RV Parking, Universal Basic Income, and new transitional housing developments, as well as manage existing funding partnerships which support the unhoused. As the City Council has recently established supporting the unhoused as a Council Policy Priority, the Homeless Services Manager will play a critical role in identifying service needs and creative problem solving towards meeting these needs and providing policy direction. The selected candidate will foster and maintain strategic partnerships with public and private entities to identify opportunities and deliver measurable results. The Homeless Services Manager will coordinate high level citywide outreach and engagement strategies, attend public hearings as needed, and serve as staff liaison between the City and partners countywide. Essential Job Functions (May include, but are not limited to, the following): Manages the City's efforts to end homelessness and mitigate its impacts in our community, developing short- and long-term goals in alignment with regional strategies. Develops and implements communications strategies including public outreach strategies and the dissemination of materials related to homeless issues and services, including the network of service providers. Recommends and leads implementation of homeless and human service-related policies, procedures, goals, and objectives; establishes schedules and methods for the development, implementation, compliance, and monitoring of these programs. Develops homeless services guidelines and outreach materials. Plans, prioritizes, assigns, supervises, and reviews the work of staff involved in the implementation of assigned homeless and human services programs. Provides highly complex staff assistance to higher level management; prepares and presents staff reports and other necessary correspondence related to assigned activities and services; presents reports to City Council, and various commissions, committees, and boards. Analyzes and identifies potential funding sources, programs, and services for the unhoused and for those at risk of homelessness. Drafts grant proposals and manages required applications and reporting requirements. Negotiates, prepares, administers, and monitors contracts and agreements, contractors and others involved in assigned programs and activities. Works to develop innovative programs in coordination with local, county and state resources to reduce and end homelessness in the City, including regional approaches. Serves as the primary contact regarding all homelessness related issues by serving as a communication conduit and resource for the unhoused and concerned community members. Serves as City Liaison regarding homeless issues and represents the City with various entities and organizations that work to prevent and end homelessness and other related issues. Acts as a representative to various community groups, private businesses, and others regarding questions, problems, concerns, and activities in the provision of assigned program operations, activities, and services. Attends and participates in professional group meetings; stays abreast of new trends and innovations in areas of assigned programs; researches emerging practices and enhancements and their applicability to City needs. Evaluates operations and activities of assigned responsibilities; recommends improvements and modifications; prepares various reports on operations and activities. Participates in budget preparation and administration; prepares cost estimates for budget recommendations; monitors and controls expenditures. Participates in the selection of staff; provides or coordinates staff training; works with employees to correct deficiencies; implements discipline procedures. WORKING CONDITIONS Position requires prolonged sitting, standing, walking, reaching, twisting, turning, kneeling, bending, squatting, and stooping in the performance of daily activities. The position also requires grasping, repetitive hand movement and fine coordination in using a computer keyboard. Additionally, the position requires near and far vision in reading reports and work-related documents and using a computer. Acute hearing is required when providing customer service. The need to lift, drag and push files, paper, books, and documents weighing up to 25 pounds is also required. Some of these requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodation. Minimum Qualifications Education and Experience: The minimum qualifications for education and experience can be met in the following way: A Bachelor's degree from an accredited college or university with major coursework in in Social Work, Behavioral Science, Social Science, Business Administration, Urban Planning, or Public Administration or a related field; AND Four years of professional analytical experience that involves the development and implementation of homeless services programs, with some lead or supervisory experience. Knowledge of: Principles and practices of developing and implementing a variety of homeless and human service programs. Methods and techniques for communicating with diverse populations. Methods and techniques of assessing and resolving community needs in the assigned program area. Resources within the community to supplement program services. Best practice models being utilized to help end homelessness. Social, economic, and political issues relevant to low-income or special needs communities. Trends in the field of homeless and social services. Current Federal, State, and local laws, regulatory codes and ordinances, procedures relevant to social services programs. Principles and practices of performing needs assessments. Principles and practices of supervision, training, and performance evaluations. Principles and practices of budget monitoring. Outreach, marketing, public information and public relations concepts, principles, methodology and techniques. Federal and State grant funding (including CDBG and HOME), administration, and compliance. Principles and practices of managing blended funding streams. Office methods, procedures, software, and equipment. Skill in: Implementing social welfare programs serving the homeless in a multi-cultural environment; evaluating and obtaining available appropriate funding resources. Working with at risk populations. Working across City and County boundaries in service to the homeless population. Working with community members who may be suffering from mental health or substance abuse issues. Ability to: Organize, implement, and direct homeless and human service program activities. Work cooperatively with diverse agencies, service providers, and community groups. Interpret, evaluate, implement, and explain complex rules, regulations, contracts, policies, and program procedures as they relate to program operations. Interpret and explain pertinent City and department policies and procedures. Assist in the development and monitoring of an assigned program budget. Develop and recommend policies and procedures related to assigned operations. Operate a computer using word processing and business software and other office equipment. Communicate effectively, both orally and in writing. Present and communicate in front of small or large groups. Establish, maintain, and promote positive and effective working relationships with employees, other agencies, and the public. Demonstrate initiative and exercise good judgment in the performance of duties. Work independently and as a team member; recognize and set priorities and meet deadlines. Observe safety principles and work in a safe manner. Attend evening meetings as necessary. Licenses/Certificates: Possession and continued maintenance of a valid class C California driver's license or the ability to provide alternative transportation as approved by the appointing authority and a safe driving record. DESIRABLE QUALIFICATIONS Master's degree in in Public Health, Social Work, Social Science, Urban Planning, or Public Administration Previous lead or supervisory experience Application and Selection Process APPLICATION PROCESS If you are interested in this opportunity, please submit a City of Sunnyvale employment application and responses to the supplemental questions to the Department of Human Resources by 5:00 pm on Monday, June 5, 2023 (postmarks or faxes are not accepted). Candidates are asked to fully describe any training, education, experience or skills relevant to this position. Electronic applications may be submitted on-line through the City's employment page at Sunnyvale.ca.gov and click on Jobs. Late or incomplete applications will not be accepted. EXAM PROCESS Applications will be competitively screened based on the minimum qualifications of this position. Based upon a review of the application materials, the most qualified candidates will be invited to participate in the examination process, which may consist of an oral examination scheduled for June 21, 2023 .(Note: The examination process may be changed as deemed necessary by the Director of Human Resources). SELECTION PROCESS Those candidates that receive a passing score on the examination will be placed on an eligibility list for up to one year, in accordance with the City's Civil Service Rules and Administrative Policies. Top candidates on the eligibility list will be invited to participate in a selection interview with the department scheduled for June 27 and/or June 28 . Any candidate selected by the hiring department will be required to successfully complete a pre-employment process, which may consist of a comprehensive background investigation, as well as medical exam(s) administered by a City-selected physician(s) before hire. Prior to starting work, all newly-hired employees will be fingerprinted to check conviction history. A conviction history will not necessarily disqualify an applicant from appointment; however, failure to disclose conviction history will result in refusal of employment or termination. INFORMATION ABOUT PROOF OF EDUCATION Any successful candidate selected by the hiring department will be required to submit proof of education (i.e., original copy of the diploma or college/university transcripts). ADDITIONAL INFORMATION Positions in this job classification are represented by the Sunnyvale Managers Association (SMA). The information contained within this announcement may be modified or revoked without notice and does not constitute either an expressed or implied contract. The City of Sunnyvale is an Equal Opportunity Employer. It is the policy of the City of Sunnyvale not to discriminate against all qualified applicants or employees on the basis of actual or perceived race, religion (including religious dress or grooming practice), color, sex (includes gender, pregnancy, childbirth, medical conditions related to pregnancy or childbirth, breastfeeding or medical conditions related to breastfeeding), gender identity and/or gender expression, sexual orientation (including heterosexuality, homosexuality and bisexuality), ethnic or national origin, ancestry, citizenship status, uniformed service member status, marital status, family relationship, age, cancer or HIV/AIDS related medical condition, genetic characteristics and/or genetic information, and physical or mental disability. Applicants needing special accommodations for testing should submit a request to the Department of Human Resources at time of application. Summary of Management SMA Benefits Notice of CFRA (California Family Rights Act) Rights and Obligations Closing Date/Time: 6/5/2023 5:00 PM Pacific
Ride BART to a satisfying career that lets you both: 1) make a difference to Bay Area residents, and 2) enjoy excellent pay, benefits and employment stability. BART is looking for people who like to be challenged, work in a fast-paced environment, and have a passion for connecting riders to work, school and other places they need to go. BART offers a competitive salary, comprehensive health benefits, paid time off, and the CalPERS retirement program. Conditions of Employment All San Francisco Bay Area Rapid Transit District (BART) employees are required to be fully vaccinated against COVID-19 as a condition of employment. You will be required to show proof of your completed COVID-19 vaccination prior to receiving a final offer, unless you receive a COVID-19 Vaccination reasonable accommodation due to a medical condition or a religious exemption due to an approved sincerely held religious belief that prohibits you from receiving a vaccine. BART will review requests for a reasonable accommodation or religious exemption on a case-by-case basis. Documentation may be required. For questions, please contact BART Human Resources, Leave Management at HRDP@bart.gov . Department Budget Pay and Benefits BART offers comprehensive compensation and benefits programs. Benefits include CalPERS pension; excellent medical (effective January 1, 2023 current employee cost $160.96 monthly for most plans), vision, and dental coverage; supplemental insurances; paid holidays and vacation; as well as two investment programs, one of which is entirely funded by BART. BART does not participate in Social Security. Complimentary BART passes for employees and qualifying dependents. Pay Rate NON-REP Pay Band 9 Annual Salary Range: $130,085.0 (minimum) - $197,080.00 (maximum) *The negotiable salary will be between $130,085.00 annually - $178,696.99 annually to commensurate with education and experience. Posted Date May 26, 2023 Closing Date Open Until Filled *First review date of applications will be on June 9, 2023. Reports To Director of Budgets Days Off Saturday and Sunday Who May Apply All current BART employees and qualified individuals who are not yet BART employees. Current Assignment The San Francisco Bay Area Rapid Transit District (BART) is recruiting to fill the Manager of Capital Funds Management. The position plans, directs, manages and oversees the activities of the group including control & administration of project funding sources, maintaining the financial management systems for projects/funds, grant and funding agreement compliance, coordinating assigned activities with other divisions, and provides complex administrative support to the Manager of the Budget Department and the Assistant General Manager - Administration and Budget. A key responsibility of this position will be to identify and resolve complex financial and analytical issues, which require strong execution and analytical abilities, such as: Working independently and defining workload Project planning and project management Taking initiative, including the introduction and support of changes to processes and procedures; identifying and understanding issues, problems and opportunities; and devising appropriate solutions Building and maintaining relationships throughout the District and with certain other agencies Interacting with Federal, State, and local funding authorities and auditors Developing the annual Capital Project list and allowable Headcount Coordinating and providing funding information to the Budget Department, Resource Governance Group, Financial Planning, and Asset Management teams to support project funding actions Reviewing grant agreements to ensure grant management guidelines are being followed Approving capital procurement expenditures within scope of authority, including invoices, purchase requisitions, contract actions, and Executive Decision Documents Overseeing distribution of Project/Grant Compliance Project Financial Reports and data integration to the District, including project managers, engineers, administrative support staff, and Information Technology Department Monitors developments and legislation related to assigned area of responsibility; evaluates impact upon District operations; recommends and implements equipment, practice and procedural and enterprise system improvements The ideal candidate will demonstrate the following skills/experience beyond the minimum qualifications, such as: Knowledge of principles and practices of financial systems management and business processes, specialized financial computer applications, financial relational database software such as PeopleSoft or Hyperion Understanding of financial & compliance oversight, including procurements, commitments, payments, and time & labor on assigned projects & related funds Understanding of principles and practices of general accounting, fund accounting, governmental accounting and program development and administration Knowledge of related Federal, State and local laws, codes and regulations Familiarity with methods and techniques of capital procurement and acquisition activities Experience with overseeing and participating in the management of a comprehensive capital project control program Preparing and administering large program budgets, financial reports, studies and documents Establishing and maintaining effective working relationships with a variety of departments and project managers Knowledge of regional funding programs and policies Familiarity with the function and relationship with Metropolitan Planning Organizations (MPOs) Essential Job Functions Assumes management responsibility for assigned services and activities of the CBFM Division including monitoring capital funding sources, capital program financial administration, and authorized capital budget controls. Manages and participates in the development and implementation of goals, objectives, policies and priorities for assigned programs; recommends and administers policies and procedures. Monitors and evaluates the efficiency and effectiveness of service delivery methods and procedures; recommends, within departmental policy, appropriate service and staffing levels. Plans, directs, coordinates and reviews the work plan for assigned staff; assigns work activities, projects and programs; reviews and evaluates work products, methods and procedures; meets with staff to identify and resolve problems. Monitors and reviews status of District capital funding sources; reviews and takes corrective action on funding issues. Coordinates and provides funding information to the Performance & Budget Executive Office in order to support capital project funding actions; oversees distribution of reports to project support staff. Support staff from the Funding Strategy Department to develop and submit grants applications, coordinates initiation of awarded grants in the Districts financial system, and ensures appropriate compliance with all grants rules and regulations during the award period. Oversees monitoring and reporting for grants and funding awarded to the District in coordination with the Manager of Grants & Funding advocacy. Approves capital procurement expenditures within scope of authority, including invoices, purchase requisitions, and contract actions. Oversees data integration and distribution of Capital/Grant Compliance Project Control Reports to the District, including project managers, engineers, administrative and financial support staff, and Information Technology professionals. Monitors developments and legislation related to assigned area of responsibility; evaluates impact upon District operations; recommends and implements equipment, practice and procedural and enterprise system improvements. Analyzes and monitors the execution of approved capital project scopes of work and related activities for compliance with associated funding approvals, grant agreements and federal, state and local regulations; verifies and certifies that use of funds is in accordance with prevailing agency guidelines. Selects, trains, motivates and evaluates assigned personnel; provides or coordinates staff training; works with employees to correct deficiencies; implements discipline and termination procedures. Oversees and participates in the development and administration of the department’s annual budget; participates in the forecast of funds needed for staffing, equipment, materials and supplies; monitors and approves expenditures; implements adjustments. Serves as a liaison for the Performance & Budget Executive Office with other divisions, departments, between the Capital Funds Management Division and other divisions, departments and outside agencies; negotiates and resolves sensitive and controversial issues. Serves as staff on a variety of boards, commissions and committees; prepares and presents staff reports and other necessary correspondence. Provides staff assistance to the Director of Budgets and Assistant General Manager, Performance and Budget. Conducts a variety of organizational studies, investigations and operational studies; recommends modifications to capital development programs, policies and procedures as appropriate; prepares ad hoc queries and reports to support business unit decision-making. Attends and participates in professional group meetings; stays abreast of new trends and innovations in the field of capital development and funding. Responds to and resolves difficult and sensitive citizen inquiries and complaints. Minimum Qualifications Education: Possession of a Bachelor’s degree in Business Administration, Public Administration, Accounting, Economics, or a closely related field from an accredited college or university. Experience: Five (5) years of (full-time equivalent) verifiable capital program and grant development or financial management experience which must have included at least two (2) years of administrative and/or supervisory experience. Substitution: Additional professional experience as outlined above may be substituted for education on a year-for- year basis. A Bachelor’s degree is preferred. Knowledge of: Operational characteristics, services and activities of a capital project control program, including grant agreement development and compliance, and capital project control analysis. Principles and practices of financial systems management and business processes. Principles and practices of program development and administration. Principles and practices of general, fund, and government accounting. Methods and techniques of capital procurement and acquisition activities. Methods and techniques of financial analysis. Principles and practices of budget preparation and administration. Principles and practices of budget preparation and administration. Principles of supervision, training and performance evaluation. Specialized financial computer applications. Principles and practices of District accounting. Principles and practices of project materials and equipment procurement. Related Federal, State and local laws, codes and regulations. Skill in: Overseeing and participating in the management of a comprehensive capital project control program. Overseeing, directing and coordinating the work of lower-level staff. Selecting, supervising, training and evaluating staff. Participating in the development and administration of division goals, objectives and procedures. Performing project/program financial analysis on cash flows, forecasts, and audits. Preparing financial reports, studies, and documents. Preparing and administering large program budgets. Preparing clear and concise administrative and financial reports. Analyzing problems, identifying alternative solutions, projecting consequences of proposed actions and implementing recommendations in support of goals. Researching, analyzing and evaluating new service delivery methods and techniques. Interpreting and applying Federal, State and local policies, laws and regulations. Communicating clearly and concisely, both orally and in writing. Establishing and maintaining effective working relationships with those contacted in the course of work. Selection Process Applications will be screened to assure that minimum qualifications are met. Those applicants who meet minimum qualifications will then be referred to the hiring department for the completion of further selection processes. The selection process for this position may include a skills/performance demonstration, a written examination, and a panel and/or individual interview. The successful candidate must have an employment history demonstrating reliability and dependability; provide copies of certificates, diplomas or other documents as required by law, including those establishing his/her right to work in the U. S; pass a pre-employment medical examination which may include a drug and alcohol screen, and which is specific to the essential job functions and requirements. Pre-employment processing will also include a background check. (Does not apply to current full-time District employees unless specific job requires additional evaluations). Application Process External applicants may only apply online, at www.bart.gov/jobs. Applicants needing assistance with the online application process may receive additional information by calling (510) 464-6112. Current employees are strongly encouraged to apply online, either at www.bart.gov/jobs, or on WebBART. Current employees may also apply using a BART paper application by delivering the completed form to the Human Resources Department, or by mailing it to P. O. Box 12688, Oakland, CA 94604-2688. All applicants are asked to complete the application in full, indicating dates of employment, all positions held, hours worked, and a full description of duties. On line applicants are invited to electronically attach a resume to the application form to provide supplemental information, but should not consider the resume a substitute for the application form itself. Applications must be complete by the closing date and time listed on the job announcement. Equal Employment Opportunity The San Francisco Bay Area Rapid Transit District is an equal opportunity employer. Applicants shall not be discriminated against because of race, color, sex, sexual orientation, gender identity, gender expression, age (40 and above), religion, national origin (including language use restrictions), disability (mental and physical, including HIV and AIDS), ancestry, marital status, military status, veteran status, medical condition (cancer/genetic characteristics and information), or any protected category prohibited by local, state or federal laws. The BART Human Resources Department will make reasonable efforts in the examination process to accommodate persons with disabilities or for religious reasons. Please advise the Human Resources Department of any special needs in advance of the examination by emailing at least 5 days before your examination date at employment@bart.gov . Qualified veterans may be eligible to obtain additional veteran's credit in the selection process for this recruitment (effective Jan. 1, 2013). To obtain the credit, veterans must attach to the application a DD214 discharge document or proof of disability and complete/submit the Veteran's Preference Application no later than the closing date of the posting. For more information about this credit please go to the Veteran's Preference Policy and Application link at www.bart.gov/jobs. Other Information Please be prepared to present documentation in support of any required licenses, degrees, or certifications upon request. Please note that any job announcement may be canceled at any time. Working Conditions Environmental Conditions Office environment; exposure to computer screens. Physical Conditions Requires maintaining physical condition necessary for walking, standing and sitting for prolonged periods of time. Note When you have successfully applied for this position you will receive an auto reply e-mail acknowledging that your application was received for this position. Please retain a copy of the e-mail for your records. If you receive an auto reply that does not specifically reference this position, please email Employment Help at employment@bart.gov for assistance. To verify submission of your application, click on the 'My Career Tools' link at the top of the 'Careers Home Page' after submitting your application to view the list of applications you have submitted (including application date and status). If you have further questions, please email the Employment Help at employment@bart.gov , between the hours of 8:15am - 5:00pm, Monday- Friday.
May 27, 2023
Full Time
Ride BART to a satisfying career that lets you both: 1) make a difference to Bay Area residents, and 2) enjoy excellent pay, benefits and employment stability. BART is looking for people who like to be challenged, work in a fast-paced environment, and have a passion for connecting riders to work, school and other places they need to go. BART offers a competitive salary, comprehensive health benefits, paid time off, and the CalPERS retirement program. Conditions of Employment All San Francisco Bay Area Rapid Transit District (BART) employees are required to be fully vaccinated against COVID-19 as a condition of employment. You will be required to show proof of your completed COVID-19 vaccination prior to receiving a final offer, unless you receive a COVID-19 Vaccination reasonable accommodation due to a medical condition or a religious exemption due to an approved sincerely held religious belief that prohibits you from receiving a vaccine. BART will review requests for a reasonable accommodation or religious exemption on a case-by-case basis. Documentation may be required. For questions, please contact BART Human Resources, Leave Management at HRDP@bart.gov . Department Budget Pay and Benefits BART offers comprehensive compensation and benefits programs. Benefits include CalPERS pension; excellent medical (effective January 1, 2023 current employee cost $160.96 monthly for most plans), vision, and dental coverage; supplemental insurances; paid holidays and vacation; as well as two investment programs, one of which is entirely funded by BART. BART does not participate in Social Security. Complimentary BART passes for employees and qualifying dependents. Pay Rate NON-REP Pay Band 9 Annual Salary Range: $130,085.0 (minimum) - $197,080.00 (maximum) *The negotiable salary will be between $130,085.00 annually - $178,696.99 annually to commensurate with education and experience. Posted Date May 26, 2023 Closing Date Open Until Filled *First review date of applications will be on June 9, 2023. Reports To Director of Budgets Days Off Saturday and Sunday Who May Apply All current BART employees and qualified individuals who are not yet BART employees. Current Assignment The San Francisco Bay Area Rapid Transit District (BART) is recruiting to fill the Manager of Capital Funds Management. The position plans, directs, manages and oversees the activities of the group including control & administration of project funding sources, maintaining the financial management systems for projects/funds, grant and funding agreement compliance, coordinating assigned activities with other divisions, and provides complex administrative support to the Manager of the Budget Department and the Assistant General Manager - Administration and Budget. A key responsibility of this position will be to identify and resolve complex financial and analytical issues, which require strong execution and analytical abilities, such as: Working independently and defining workload Project planning and project management Taking initiative, including the introduction and support of changes to processes and procedures; identifying and understanding issues, problems and opportunities; and devising appropriate solutions Building and maintaining relationships throughout the District and with certain other agencies Interacting with Federal, State, and local funding authorities and auditors Developing the annual Capital Project list and allowable Headcount Coordinating and providing funding information to the Budget Department, Resource Governance Group, Financial Planning, and Asset Management teams to support project funding actions Reviewing grant agreements to ensure grant management guidelines are being followed Approving capital procurement expenditures within scope of authority, including invoices, purchase requisitions, contract actions, and Executive Decision Documents Overseeing distribution of Project/Grant Compliance Project Financial Reports and data integration to the District, including project managers, engineers, administrative support staff, and Information Technology Department Monitors developments and legislation related to assigned area of responsibility; evaluates impact upon District operations; recommends and implements equipment, practice and procedural and enterprise system improvements The ideal candidate will demonstrate the following skills/experience beyond the minimum qualifications, such as: Knowledge of principles and practices of financial systems management and business processes, specialized financial computer applications, financial relational database software such as PeopleSoft or Hyperion Understanding of financial & compliance oversight, including procurements, commitments, payments, and time & labor on assigned projects & related funds Understanding of principles and practices of general accounting, fund accounting, governmental accounting and program development and administration Knowledge of related Federal, State and local laws, codes and regulations Familiarity with methods and techniques of capital procurement and acquisition activities Experience with overseeing and participating in the management of a comprehensive capital project control program Preparing and administering large program budgets, financial reports, studies and documents Establishing and maintaining effective working relationships with a variety of departments and project managers Knowledge of regional funding programs and policies Familiarity with the function and relationship with Metropolitan Planning Organizations (MPOs) Essential Job Functions Assumes management responsibility for assigned services and activities of the CBFM Division including monitoring capital funding sources, capital program financial administration, and authorized capital budget controls. Manages and participates in the development and implementation of goals, objectives, policies and priorities for assigned programs; recommends and administers policies and procedures. Monitors and evaluates the efficiency and effectiveness of service delivery methods and procedures; recommends, within departmental policy, appropriate service and staffing levels. Plans, directs, coordinates and reviews the work plan for assigned staff; assigns work activities, projects and programs; reviews and evaluates work products, methods and procedures; meets with staff to identify and resolve problems. Monitors and reviews status of District capital funding sources; reviews and takes corrective action on funding issues. Coordinates and provides funding information to the Performance & Budget Executive Office in order to support capital project funding actions; oversees distribution of reports to project support staff. Support staff from the Funding Strategy Department to develop and submit grants applications, coordinates initiation of awarded grants in the Districts financial system, and ensures appropriate compliance with all grants rules and regulations during the award period. Oversees monitoring and reporting for grants and funding awarded to the District in coordination with the Manager of Grants & Funding advocacy. Approves capital procurement expenditures within scope of authority, including invoices, purchase requisitions, and contract actions. Oversees data integration and distribution of Capital/Grant Compliance Project Control Reports to the District, including project managers, engineers, administrative and financial support staff, and Information Technology professionals. Monitors developments and legislation related to assigned area of responsibility; evaluates impact upon District operations; recommends and implements equipment, practice and procedural and enterprise system improvements. Analyzes and monitors the execution of approved capital project scopes of work and related activities for compliance with associated funding approvals, grant agreements and federal, state and local regulations; verifies and certifies that use of funds is in accordance with prevailing agency guidelines. Selects, trains, motivates and evaluates assigned personnel; provides or coordinates staff training; works with employees to correct deficiencies; implements discipline and termination procedures. Oversees and participates in the development and administration of the department’s annual budget; participates in the forecast of funds needed for staffing, equipment, materials and supplies; monitors and approves expenditures; implements adjustments. Serves as a liaison for the Performance & Budget Executive Office with other divisions, departments, between the Capital Funds Management Division and other divisions, departments and outside agencies; negotiates and resolves sensitive and controversial issues. Serves as staff on a variety of boards, commissions and committees; prepares and presents staff reports and other necessary correspondence. Provides staff assistance to the Director of Budgets and Assistant General Manager, Performance and Budget. Conducts a variety of organizational studies, investigations and operational studies; recommends modifications to capital development programs, policies and procedures as appropriate; prepares ad hoc queries and reports to support business unit decision-making. Attends and participates in professional group meetings; stays abreast of new trends and innovations in the field of capital development and funding. Responds to and resolves difficult and sensitive citizen inquiries and complaints. Minimum Qualifications Education: Possession of a Bachelor’s degree in Business Administration, Public Administration, Accounting, Economics, or a closely related field from an accredited college or university. Experience: Five (5) years of (full-time equivalent) verifiable capital program and grant development or financial management experience which must have included at least two (2) years of administrative and/or supervisory experience. Substitution: Additional professional experience as outlined above may be substituted for education on a year-for- year basis. A Bachelor’s degree is preferred. Knowledge of: Operational characteristics, services and activities of a capital project control program, including grant agreement development and compliance, and capital project control analysis. Principles and practices of financial systems management and business processes. Principles and practices of program development and administration. Principles and practices of general, fund, and government accounting. Methods and techniques of capital procurement and acquisition activities. Methods and techniques of financial analysis. Principles and practices of budget preparation and administration. Principles and practices of budget preparation and administration. Principles of supervision, training and performance evaluation. Specialized financial computer applications. Principles and practices of District accounting. Principles and practices of project materials and equipment procurement. Related Federal, State and local laws, codes and regulations. Skill in: Overseeing and participating in the management of a comprehensive capital project control program. Overseeing, directing and coordinating the work of lower-level staff. Selecting, supervising, training and evaluating staff. Participating in the development and administration of division goals, objectives and procedures. Performing project/program financial analysis on cash flows, forecasts, and audits. Preparing financial reports, studies, and documents. Preparing and administering large program budgets. Preparing clear and concise administrative and financial reports. Analyzing problems, identifying alternative solutions, projecting consequences of proposed actions and implementing recommendations in support of goals. Researching, analyzing and evaluating new service delivery methods and techniques. Interpreting and applying Federal, State and local policies, laws and regulations. Communicating clearly and concisely, both orally and in writing. Establishing and maintaining effective working relationships with those contacted in the course of work. Selection Process Applications will be screened to assure that minimum qualifications are met. Those applicants who meet minimum qualifications will then be referred to the hiring department for the completion of further selection processes. The selection process for this position may include a skills/performance demonstration, a written examination, and a panel and/or individual interview. The successful candidate must have an employment history demonstrating reliability and dependability; provide copies of certificates, diplomas or other documents as required by law, including those establishing his/her right to work in the U. S; pass a pre-employment medical examination which may include a drug and alcohol screen, and which is specific to the essential job functions and requirements. Pre-employment processing will also include a background check. (Does not apply to current full-time District employees unless specific job requires additional evaluations). Application Process External applicants may only apply online, at www.bart.gov/jobs. Applicants needing assistance with the online application process may receive additional information by calling (510) 464-6112. Current employees are strongly encouraged to apply online, either at www.bart.gov/jobs, or on WebBART. Current employees may also apply using a BART paper application by delivering the completed form to the Human Resources Department, or by mailing it to P. O. Box 12688, Oakland, CA 94604-2688. All applicants are asked to complete the application in full, indicating dates of employment, all positions held, hours worked, and a full description of duties. On line applicants are invited to electronically attach a resume to the application form to provide supplemental information, but should not consider the resume a substitute for the application form itself. Applications must be complete by the closing date and time listed on the job announcement. Equal Employment Opportunity The San Francisco Bay Area Rapid Transit District is an equal opportunity employer. Applicants shall not be discriminated against because of race, color, sex, sexual orientation, gender identity, gender expression, age (40 and above), religion, national origin (including language use restrictions), disability (mental and physical, including HIV and AIDS), ancestry, marital status, military status, veteran status, medical condition (cancer/genetic characteristics and information), or any protected category prohibited by local, state or federal laws. The BART Human Resources Department will make reasonable efforts in the examination process to accommodate persons with disabilities or for religious reasons. Please advise the Human Resources Department of any special needs in advance of the examination by emailing at least 5 days before your examination date at employment@bart.gov . Qualified veterans may be eligible to obtain additional veteran's credit in the selection process for this recruitment (effective Jan. 1, 2013). To obtain the credit, veterans must attach to the application a DD214 discharge document or proof of disability and complete/submit the Veteran's Preference Application no later than the closing date of the posting. For more information about this credit please go to the Veteran's Preference Policy and Application link at www.bart.gov/jobs. Other Information Please be prepared to present documentation in support of any required licenses, degrees, or certifications upon request. Please note that any job announcement may be canceled at any time. Working Conditions Environmental Conditions Office environment; exposure to computer screens. Physical Conditions Requires maintaining physical condition necessary for walking, standing and sitting for prolonged periods of time. Note When you have successfully applied for this position you will receive an auto reply e-mail acknowledging that your application was received for this position. Please retain a copy of the e-mail for your records. If you receive an auto reply that does not specifically reference this position, please email Employment Help at employment@bart.gov for assistance. To verify submission of your application, click on the 'My Career Tools' link at the top of the 'Careers Home Page' after submitting your application to view the list of applications you have submitted (including application date and status). If you have further questions, please email the Employment Help at employment@bart.gov , between the hours of 8:15am - 5:00pm, Monday- Friday.
Public and Legislative Affairs Manager (Public Information and Affairs Manager) SALARY INFORMATION Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. OPEN TO THE PUBLIC This recruitment is open to the public and will remain open on a continuous basis until 11:59pm (PST) on the day the department's needs are met. The first round of consideration is Friday, March 31, 2023. The open eligible list established by this recruitment will be used to fill current and future Public Information and Affairs Manager positions. This recruitment may also be used to fill positions in similar and/or lower classifications throughout the County. HEALTH CARE AGENCY The County of Orange , Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the direction of the Agency Director, an executive team with an organizational structure comprised of Director's Office and five (5) service areas - Correctional Health, Medical Health Services, Mental Health & Recovery, Public Health, and Strategy & Special Projects - is committed to meeting the health needs of the diverse Orange County community. DIRECTOR'S OFFICE The Director's Office supports organizational operations and initiatives under the oversight of the Agency Director, including communications, compliance and privacy management, and population health and equity. THE OPPORTUNITY Under direction of the Director's Office, this position reports to an Assistant Agency Director. The Public and Legislative Affairs Manager assists the Director's Office in planning, directing, and ensuring the smooth and efficient daily operations of the Health Care Agency. This position requires a high level of independence, organization, autonomy and significant decision-making power, and is responsible for providing direct support to the Agency Director, the Assistant Agency Directors and the Executive Manager Team. The primary duties include, but are not limited to: Work collaboratively as a key member of the Executive Team to determine policy and formulate operational objectives in accordance with federal and state statutes and consistent with County policies relative to health care programs Oversee the coordination, compilation, and review of all Agenda Staff Reports (ASR) and the Agency's responses to Board Directives including communications with the Board Offices and County Executive Officer Oversight of the entire Agenda Staff Report (ASR) process for HCA. This includes oversight and supervision of the HCA ASR Coordinator, leading the Executive Review meetings as well as leading the Executive Assistant (EA) briefings for the Health Care Agency Act as a liaison between HCA and the County Executive Office, other County departments, and Board offices Responsibility for all written and verbal communication with the Board of Supervisor's Offices (Board) and CEO's office Works with the Executive Team to establish the Agency's Legislative Priorities and tracks ongoing legislation. Communicates with each Service Area Chief about current and upcoming legislation pertaining to their area Works with the Agency Director and Agency Assistant Directors and other key internal partners to identify, develop and implement operational business plans, monitor key metrics, and assist in the decision making of the departments Collaborate with other public and private agencies to provide information to County departments, the public and agency representatives on departmental activity Review talking points and presentations produced by the Executive Team and prepare talking points for the Agency Director and Agency Assistant Directors Present reports, recommendations and information to the Board of Supervisors, various community groups and other internal and external partners Represent the Agency, and at times the County, at several trade organizations including, but not limited to: California State Association of Counties, National Association of Counties, CalOptima executive board meetings and County Health Executives Association of California Demonstrate and maintain a high level of integrity and credibility while upholding an excellence in service DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will possess five (5) years of experience with healthcare administration, strategic planning, prioritization, and development of operational initiatives and implementation. Possession of a bachelor's degree or higher in a field related to public relations, business administration, public administration, political science, or related field may substitute for one (1) year of the required experience. In addition, the ideal candidate will possess extensive knowledge and experience in the following core competencies: Technical Knowledge l Experience Understanding policy development, evaluation and implementation surrounding relevant local, State, Federal policies, laws and regulations Understanding the Agency Staff Report (ASR) process from creation to filing. Must understand Board rules, filing deadlines and processes Utilizes technical knowledge to ensure excellent written communication within the Agency, with the CEO's office, and the Board Utilizes technical knowledge and experience to ensure legislative priorities for the Agency are followed and communicated both internally and externally Authoring and preparing original reports, press releases, content, documents and presentations Understanding and utilizing Microsoft Suite and/or comparable programs Leadership l Managerial Skills Fostering a collaborative approach across all service functions that supports compliance and quality improvement efforts, provides information necessary for decision making and engages all levels of participants in contributing to the process Working collaboratively with direct reports to align personal development and goal achievement with business objectives Proven ability to provide guidance and direction to others to meet organizational strategic objectives, while encouraging openness, creativity, and innovation Judgment l Decision Making Skills Identifying and resolving technical issues and problems through good judgment and decision making utilizing technical expertise Analyzing problems and proposing solutions while dealing with changing priorities Relationship Building l Effective Communication Skills Developing and delivering effective written and verbal communication with various audiences, i.e., the Board of Supervisors, vendors, executive management, and other public entities Originating and reviewing correspondence on behalf of the Agency Director Creating rapport and negotiating with vendors/department staff to correct or mitigate contract performance issues or conflicts Working with business users to gather requirements, write functionality, and technical specifications Using diplomacy when dealing with challenging situations and/or people MINIMUM QUALIFICATIONS Click here for information on the minimum qualifications for the Public Information and Affairs Manager classification. RECRUITMENT PROCESS Human Resource Services (HRS) screens all application materials for minimum qualifications. After screening, applicants who meet the minimum qualifications will be referred to the next step in the recruitment process. All applicants will be notified via email of their status in the process. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Structured Oral Interview | SOI (Weighted 100%) Applicants will be interviewed and rated by a panel of job knowledge experts. Each applicant's rating will be based on responses to a series of structured questions designed to elicit the applicant's qualifications for the job. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. ADDITIONAL INFORMATION ADDITIONAL INFORMATION Please see below for important information regarding COVID 19 related requirements. The COVID-19 pandemic continues to evolve, and laws, regulations, and policies regarding COVID-19 are subject to change. The County of Orange is required to comply with all applicable State or County Public Health Orders, some of which require vaccination and boosting as follows: Workers, who provide services in certain Health Care Facilities or in a correctional facility or detention center where health care is provided, will be required to provide proof that they are fully vaccinated and boosted in accordance with applicable state orders . (Workers may be exempt from this requirement based on religious beliefs or a qualifying medical reason) In addition, depending on assignment and COVID-19 Community Level, workers in certain high-risk settings may be required to wear masks regardless of vaccination status. The position for which you are applying may be required to adhere to any applicable State or County Public Health Orders. You will receive notification of any requirement as it applies to a position. Email Notification Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . Frequently Asked Questions Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Thai Do at (714) 834-2598 or Tdo@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Closing Date/Time: Continuous
Mar 25, 2023
Full Time
Public and Legislative Affairs Manager (Public Information and Affairs Manager) SALARY INFORMATION Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. OPEN TO THE PUBLIC This recruitment is open to the public and will remain open on a continuous basis until 11:59pm (PST) on the day the department's needs are met. The first round of consideration is Friday, March 31, 2023. The open eligible list established by this recruitment will be used to fill current and future Public Information and Affairs Manager positions. This recruitment may also be used to fill positions in similar and/or lower classifications throughout the County. HEALTH CARE AGENCY The County of Orange , Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the direction of the Agency Director, an executive team with an organizational structure comprised of Director's Office and five (5) service areas - Correctional Health, Medical Health Services, Mental Health & Recovery, Public Health, and Strategy & Special Projects - is committed to meeting the health needs of the diverse Orange County community. DIRECTOR'S OFFICE The Director's Office supports organizational operations and initiatives under the oversight of the Agency Director, including communications, compliance and privacy management, and population health and equity. THE OPPORTUNITY Under direction of the Director's Office, this position reports to an Assistant Agency Director. The Public and Legislative Affairs Manager assists the Director's Office in planning, directing, and ensuring the smooth and efficient daily operations of the Health Care Agency. This position requires a high level of independence, organization, autonomy and significant decision-making power, and is responsible for providing direct support to the Agency Director, the Assistant Agency Directors and the Executive Manager Team. The primary duties include, but are not limited to: Work collaboratively as a key member of the Executive Team to determine policy and formulate operational objectives in accordance with federal and state statutes and consistent with County policies relative to health care programs Oversee the coordination, compilation, and review of all Agenda Staff Reports (ASR) and the Agency's responses to Board Directives including communications with the Board Offices and County Executive Officer Oversight of the entire Agenda Staff Report (ASR) process for HCA. This includes oversight and supervision of the HCA ASR Coordinator, leading the Executive Review meetings as well as leading the Executive Assistant (EA) briefings for the Health Care Agency Act as a liaison between HCA and the County Executive Office, other County departments, and Board offices Responsibility for all written and verbal communication with the Board of Supervisor's Offices (Board) and CEO's office Works with the Executive Team to establish the Agency's Legislative Priorities and tracks ongoing legislation. Communicates with each Service Area Chief about current and upcoming legislation pertaining to their area Works with the Agency Director and Agency Assistant Directors and other key internal partners to identify, develop and implement operational business plans, monitor key metrics, and assist in the decision making of the departments Collaborate with other public and private agencies to provide information to County departments, the public and agency representatives on departmental activity Review talking points and presentations produced by the Executive Team and prepare talking points for the Agency Director and Agency Assistant Directors Present reports, recommendations and information to the Board of Supervisors, various community groups and other internal and external partners Represent the Agency, and at times the County, at several trade organizations including, but not limited to: California State Association of Counties, National Association of Counties, CalOptima executive board meetings and County Health Executives Association of California Demonstrate and maintain a high level of integrity and credibility while upholding an excellence in service DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will possess five (5) years of experience with healthcare administration, strategic planning, prioritization, and development of operational initiatives and implementation. Possession of a bachelor's degree or higher in a field related to public relations, business administration, public administration, political science, or related field may substitute for one (1) year of the required experience. In addition, the ideal candidate will possess extensive knowledge and experience in the following core competencies: Technical Knowledge l Experience Understanding policy development, evaluation and implementation surrounding relevant local, State, Federal policies, laws and regulations Understanding the Agency Staff Report (ASR) process from creation to filing. Must understand Board rules, filing deadlines and processes Utilizes technical knowledge to ensure excellent written communication within the Agency, with the CEO's office, and the Board Utilizes technical knowledge and experience to ensure legislative priorities for the Agency are followed and communicated both internally and externally Authoring and preparing original reports, press releases, content, documents and presentations Understanding and utilizing Microsoft Suite and/or comparable programs Leadership l Managerial Skills Fostering a collaborative approach across all service functions that supports compliance and quality improvement efforts, provides information necessary for decision making and engages all levels of participants in contributing to the process Working collaboratively with direct reports to align personal development and goal achievement with business objectives Proven ability to provide guidance and direction to others to meet organizational strategic objectives, while encouraging openness, creativity, and innovation Judgment l Decision Making Skills Identifying and resolving technical issues and problems through good judgment and decision making utilizing technical expertise Analyzing problems and proposing solutions while dealing with changing priorities Relationship Building l Effective Communication Skills Developing and delivering effective written and verbal communication with various audiences, i.e., the Board of Supervisors, vendors, executive management, and other public entities Originating and reviewing correspondence on behalf of the Agency Director Creating rapport and negotiating with vendors/department staff to correct or mitigate contract performance issues or conflicts Working with business users to gather requirements, write functionality, and technical specifications Using diplomacy when dealing with challenging situations and/or people MINIMUM QUALIFICATIONS Click here for information on the minimum qualifications for the Public Information and Affairs Manager classification. RECRUITMENT PROCESS Human Resource Services (HRS) screens all application materials for minimum qualifications. After screening, applicants who meet the minimum qualifications will be referred to the next step in the recruitment process. All applicants will be notified via email of their status in the process. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Structured Oral Interview | SOI (Weighted 100%) Applicants will be interviewed and rated by a panel of job knowledge experts. Each applicant's rating will be based on responses to a series of structured questions designed to elicit the applicant's qualifications for the job. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. ADDITIONAL INFORMATION ADDITIONAL INFORMATION Please see below for important information regarding COVID 19 related requirements. The COVID-19 pandemic continues to evolve, and laws, regulations, and policies regarding COVID-19 are subject to change. The County of Orange is required to comply with all applicable State or County Public Health Orders, some of which require vaccination and boosting as follows: Workers, who provide services in certain Health Care Facilities or in a correctional facility or detention center where health care is provided, will be required to provide proof that they are fully vaccinated and boosted in accordance with applicable state orders . (Workers may be exempt from this requirement based on religious beliefs or a qualifying medical reason) In addition, depending on assignment and COVID-19 Community Level, workers in certain high-risk settings may be required to wear masks regardless of vaccination status. The position for which you are applying may be required to adhere to any applicable State or County Public Health Orders. You will receive notification of any requirement as it applies to a position. Email Notification Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . Frequently Asked Questions Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Thai Do at (714) 834-2598 or Tdo@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Closing Date/Time: Continuous
The City of Loveland is seeking a highly qualified public relations professional to drive communication and engagement work for the City as part of the Communication and Engagement department. The salary range for this position is $75,700 to $117,300 annually with a hiring range of $75,700 to $96,500 annually , depending on qualifications and experience. Position will close to applicants on: Monday, June 5, 2023 at 12:00 P.M. M.S.T. Please include a Resume and Cover Letter with your application. To learn more about our exceptional Loveland community, and the benefit of working for the City, please view our video Working at Loveland. GENERAL PURPOSE: Seeking a highly qualified, results driven, and passionate public relations professional to manage, coordinate and execute citywide strategic communication and community engagement programs. Lead the coordination and effective use of personal, print, digital and electronic communication tools to align and further the goals of the City under the direction of the Director of Communication and Engagement. Responsible for the timely, accurate, ongoing dissemination of reliable information to the public and key internal and external stakeholders on City of Loveland operations. Lead the development and implementation of successful citywide initiatives. ESSENTIAL JOB FUNCTIONS: Develop, coordinate and execute the public relations, media relations, community outreach and marketing programs for the City; oversee the development, implementation and evaluation of City communication plans to disseminate information in a coordinated manner. Develop and establish proactive public relations and community involvement efforts targeting diverse populations. Serves as the City's lead Public Information Officer (PIO), driving citywide storytelling and capitalizing on media opportunities; collaborate with City departments to identify and create earned media opportunities and implement those strategies to promote and market City programs, services, etc. As City's lead PIO, coordinates City communications/team members/efforts for emergency and crisis operations and preparedness Support short and long-term planning, development and maintenance for a successful City branding and visual identity program. Manage community engagement for all citywide efforts with a focus on City Council and City Manager-driven priorities and needs; coordinate the handling of outreach programs, events, and activations. Oversee submissions for award and speaking opportunities to elevate thought leadership opportunities and positive brand identity. Lead the response or assist with responding to public requests for information or complaints; ensure positive public relations and relationship building necessary for community trust, cohesiveness and understanding. Provides cross-departmental recommendations for promotional materials to ensure consistent brand identity and messaging that promotes the City's goals and objectives. Produce or create key external communication materials in varied formats, using a style that is engaging, concise and appropriate in tone for the organization/ audience. Oversee the production and writing of City publications and calendaring of other mailings including, but not limited to, both written and electronic newsletters such as City Update and annual reports. Contributes new content, innovation, design, and navigation ideas for the City's website; serve as a technical backup for the City's social and web content. Monitor local news daily and provide quick, meaningful analysis and consultation to Director of Communication and Engagement and City Leaders on issues of interest to the City. Oversee the weekly broadcast of City Council meetings and integrate video production and storytelling opportunities that inform the public and promote city events, programs and services. Support the director to provide communication and media relations training and coaching to staff in developing communication skills and implementing media relations strategies for various departments. Facilitate and ensure open and clear resident access to City government including developing diverse processes by which citizens may provide input and feedback to the City. Assists managers and other City staff with responses to citizen complaints and assists with facilitating solutions. Keep up to date on emerging communication trends and technologies and recommend and implement new tools that can help broaden and deepen the City's communication efforts. Work closely and collaboratively with staff to research, develop and implement new ways to engage diverse audiences efficiently and effectively, including those with limited English proficiency. Make presentations to the organization, executive team, media, public officials and/or the public on matters related to City communications and attend meetings and events as needed. May be required to attend City Council meetings and other evening and/or weekend events. Ability to travel and conduct business throughout the City. OTHER JOB FUNCTIONS: Lead Loveland Citizens Academy and Neighborhood Outreach program once established. Assist with management and cultivation of the City's audience on social media platforms. Promote and coordinate special City sponsored events and special projects. SUPERVISORY DUTIES: This position is a first-line supervisor responsible for supervision of non-exempt and/or non-supervisory exempt employee(s). Highest level supervised: non-supervisory exempt and/or non-exempt employee(s). Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. JOB QUALIFICATIONS: Knowledge, skills and abilities: Highly qualified media and public relations expert. Event and engagement planning and execution. Principles, techniques and practices of public administration. Research techniques, methods and practices. Traditional marketing communications channels and tactics. Web content management systems and graphic design. English language, proper grammar, punctuation, and spelling in oral and written communication. Business-writing techniques and methods. Advanced-level word processing, spreadsheets, database programs, publishing and presentation software, including Adobe Creative Suite. Work independently to address goals and important communication schedules and benchmarks. Ability to manage ambiguity and effectively cope with change in work plans and priorities. Provide objective feedback and counsel on communication strategy. Demonstrate agility to anticipate potential outcomes and consequences related to communication and political issues. Establish and maintain cooperative working relationships with media, City staff, general public, City officials and others. Manage multiple priorities and work under stress from demanding deadlines, public contact, and complete projects within time constraints; perform multiple, concurrent tasks and make quick decisions. Excellent verbal and written communication and presentation skills with experience in print, web, and social media. Core competencies: Accountability, Integrity, Transparency & Honoring the Public Trust, Collaboration, Innovation, Safety, Excellent Service with Courtesy and Kindness Job Specific Competencies: Adaptability, Attention to Detail, Communication, Coordination Education and/experience Bachelor's degree from an accredited college or university with major course work in communications, journalism, marketing, public relations or a related field and a minimum of six (6) years of increasingly responsible work experience in communications, public relations, project management, or marketing. Experience required: Bachelor's degree. An equivalent combination of education and/or experience may substitute for education requirement on a year-for-year basis. Media relations and municipal experience preferred. Licensure and/or certifications: A valid Driver's License is required. Material and equipment directly used: Personal computer, printer, scanner, digital media multi-line telephone system, online software applications, photocopier. Working environment/physical activities: Many days will be typical office environment, which requires some bending and kneeling, sitting for extended periods of time, reaching and repetitive keyboard motion. While performing the duties of this job, the employee is regularly required to travel within the City of Loveland and adjacent areas for engagement work. Employee will need to be able to lift up to 25 pounds as needed to perform essential job functions. Seasonal work may be performed during evenings and on weekends indoors or outdoors in inclement weather conditions. Work may involve sitting, standing, kneeling, stooping, reaching walking. This job description is not designed to contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. With over 300 days of sunshine, and just 30 miles from Rocky Mountain National Park in the heart of northern Colorado, Loveland is an ideal community for anyone to call home. Known as the Sweetheart City, this vibrant cultural hub is home to nearly 500 sculptures and public art installations, the world-famous Valentine Remail Program, and picturesque views of the Rocky Mountains. The community is bustling with a thriving arts, brewery, foodie and shopping scene. Enjoy headliner concert and theatre productions, professional hockey events, endless community recreation and open space opportunities, art and sculpture shows, and several local festivals. Loveland also boasts an award-winning golf course and an inclusive library and community center. Loveland, Colorado has EVERYTHING YOU LOVE! In 2020, Loveland was the only Colorado City to win the Governor's Award for Downtown Excellence, is the top residential recycling City in the state for 4 consecutive years and has been ranked as one of the top places to live, work and raise a family in the U.S. and as one of the Most Idyllic Picturesque towns in America. Apply today to join more than 800 employees who work to meet the core values of: Accountability & Integrity, Transparency & Honoring the Public Trust, Collaboration, Innovation, Safety, Excellent Service with Courtesy and Kindness. The City of Loveland is a diverse and welcoming community organization and our employees enjoy a competitive benefits program, various opportunities for growth and development, and an exceptional work-life balance. A vibrant community, surrounded by natural beauty, where you belong! Benefit Eligible Benefits Package Includes: Two (2) medical plans, Dental, Vision (for self/ spouse/ children) Employee Health & Wellness Center (self/family) Paid vacation, holidays, and medical leave Flexible spending including Dependent Care Life Insurance, AD&D, Short-term and Long-term disability, and voluntary Critical Illness Coverage Retirement 401a, 457, Roth (pre-& post tax) and company match Comprehensive Employee Assistance Program Voluntary 529 College Invest program Personal and Professional Development opportunities Discounted recreation passes Employee recognition program Exceptional work-life balance Market based pay & regular performance reviews Local Government employment is eligible for Public Loan Forgiveness Program Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions. The City of Loveland provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, disability, genetic information, age, or any other status protected under federal, state, and/or local law. A driving record and criminal history background check will be obtained pre-employment.
May 20, 2023
Full Time
The City of Loveland is seeking a highly qualified public relations professional to drive communication and engagement work for the City as part of the Communication and Engagement department. The salary range for this position is $75,700 to $117,300 annually with a hiring range of $75,700 to $96,500 annually , depending on qualifications and experience. Position will close to applicants on: Monday, June 5, 2023 at 12:00 P.M. M.S.T. Please include a Resume and Cover Letter with your application. To learn more about our exceptional Loveland community, and the benefit of working for the City, please view our video Working at Loveland. GENERAL PURPOSE: Seeking a highly qualified, results driven, and passionate public relations professional to manage, coordinate and execute citywide strategic communication and community engagement programs. Lead the coordination and effective use of personal, print, digital and electronic communication tools to align and further the goals of the City under the direction of the Director of Communication and Engagement. Responsible for the timely, accurate, ongoing dissemination of reliable information to the public and key internal and external stakeholders on City of Loveland operations. Lead the development and implementation of successful citywide initiatives. ESSENTIAL JOB FUNCTIONS: Develop, coordinate and execute the public relations, media relations, community outreach and marketing programs for the City; oversee the development, implementation and evaluation of City communication plans to disseminate information in a coordinated manner. Develop and establish proactive public relations and community involvement efforts targeting diverse populations. Serves as the City's lead Public Information Officer (PIO), driving citywide storytelling and capitalizing on media opportunities; collaborate with City departments to identify and create earned media opportunities and implement those strategies to promote and market City programs, services, etc. As City's lead PIO, coordinates City communications/team members/efforts for emergency and crisis operations and preparedness Support short and long-term planning, development and maintenance for a successful City branding and visual identity program. Manage community engagement for all citywide efforts with a focus on City Council and City Manager-driven priorities and needs; coordinate the handling of outreach programs, events, and activations. Oversee submissions for award and speaking opportunities to elevate thought leadership opportunities and positive brand identity. Lead the response or assist with responding to public requests for information or complaints; ensure positive public relations and relationship building necessary for community trust, cohesiveness and understanding. Provides cross-departmental recommendations for promotional materials to ensure consistent brand identity and messaging that promotes the City's goals and objectives. Produce or create key external communication materials in varied formats, using a style that is engaging, concise and appropriate in tone for the organization/ audience. Oversee the production and writing of City publications and calendaring of other mailings including, but not limited to, both written and electronic newsletters such as City Update and annual reports. Contributes new content, innovation, design, and navigation ideas for the City's website; serve as a technical backup for the City's social and web content. Monitor local news daily and provide quick, meaningful analysis and consultation to Director of Communication and Engagement and City Leaders on issues of interest to the City. Oversee the weekly broadcast of City Council meetings and integrate video production and storytelling opportunities that inform the public and promote city events, programs and services. Support the director to provide communication and media relations training and coaching to staff in developing communication skills and implementing media relations strategies for various departments. Facilitate and ensure open and clear resident access to City government including developing diverse processes by which citizens may provide input and feedback to the City. Assists managers and other City staff with responses to citizen complaints and assists with facilitating solutions. Keep up to date on emerging communication trends and technologies and recommend and implement new tools that can help broaden and deepen the City's communication efforts. Work closely and collaboratively with staff to research, develop and implement new ways to engage diverse audiences efficiently and effectively, including those with limited English proficiency. Make presentations to the organization, executive team, media, public officials and/or the public on matters related to City communications and attend meetings and events as needed. May be required to attend City Council meetings and other evening and/or weekend events. Ability to travel and conduct business throughout the City. OTHER JOB FUNCTIONS: Lead Loveland Citizens Academy and Neighborhood Outreach program once established. Assist with management and cultivation of the City's audience on social media platforms. Promote and coordinate special City sponsored events and special projects. SUPERVISORY DUTIES: This position is a first-line supervisor responsible for supervision of non-exempt and/or non-supervisory exempt employee(s). Highest level supervised: non-supervisory exempt and/or non-exempt employee(s). Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. JOB QUALIFICATIONS: Knowledge, skills and abilities: Highly qualified media and public relations expert. Event and engagement planning and execution. Principles, techniques and practices of public administration. Research techniques, methods and practices. Traditional marketing communications channels and tactics. Web content management systems and graphic design. English language, proper grammar, punctuation, and spelling in oral and written communication. Business-writing techniques and methods. Advanced-level word processing, spreadsheets, database programs, publishing and presentation software, including Adobe Creative Suite. Work independently to address goals and important communication schedules and benchmarks. Ability to manage ambiguity and effectively cope with change in work plans and priorities. Provide objective feedback and counsel on communication strategy. Demonstrate agility to anticipate potential outcomes and consequences related to communication and political issues. Establish and maintain cooperative working relationships with media, City staff, general public, City officials and others. Manage multiple priorities and work under stress from demanding deadlines, public contact, and complete projects within time constraints; perform multiple, concurrent tasks and make quick decisions. Excellent verbal and written communication and presentation skills with experience in print, web, and social media. Core competencies: Accountability, Integrity, Transparency & Honoring the Public Trust, Collaboration, Innovation, Safety, Excellent Service with Courtesy and Kindness Job Specific Competencies: Adaptability, Attention to Detail, Communication, Coordination Education and/experience Bachelor's degree from an accredited college or university with major course work in communications, journalism, marketing, public relations or a related field and a minimum of six (6) years of increasingly responsible work experience in communications, public relations, project management, or marketing. Experience required: Bachelor's degree. An equivalent combination of education and/or experience may substitute for education requirement on a year-for-year basis. Media relations and municipal experience preferred. Licensure and/or certifications: A valid Driver's License is required. Material and equipment directly used: Personal computer, printer, scanner, digital media multi-line telephone system, online software applications, photocopier. Working environment/physical activities: Many days will be typical office environment, which requires some bending and kneeling, sitting for extended periods of time, reaching and repetitive keyboard motion. While performing the duties of this job, the employee is regularly required to travel within the City of Loveland and adjacent areas for engagement work. Employee will need to be able to lift up to 25 pounds as needed to perform essential job functions. Seasonal work may be performed during evenings and on weekends indoors or outdoors in inclement weather conditions. Work may involve sitting, standing, kneeling, stooping, reaching walking. This job description is not designed to contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. With over 300 days of sunshine, and just 30 miles from Rocky Mountain National Park in the heart of northern Colorado, Loveland is an ideal community for anyone to call home. Known as the Sweetheart City, this vibrant cultural hub is home to nearly 500 sculptures and public art installations, the world-famous Valentine Remail Program, and picturesque views of the Rocky Mountains. The community is bustling with a thriving arts, brewery, foodie and shopping scene. Enjoy headliner concert and theatre productions, professional hockey events, endless community recreation and open space opportunities, art and sculpture shows, and several local festivals. Loveland also boasts an award-winning golf course and an inclusive library and community center. Loveland, Colorado has EVERYTHING YOU LOVE! In 2020, Loveland was the only Colorado City to win the Governor's Award for Downtown Excellence, is the top residential recycling City in the state for 4 consecutive years and has been ranked as one of the top places to live, work and raise a family in the U.S. and as one of the Most Idyllic Picturesque towns in America. Apply today to join more than 800 employees who work to meet the core values of: Accountability & Integrity, Transparency & Honoring the Public Trust, Collaboration, Innovation, Safety, Excellent Service with Courtesy and Kindness. The City of Loveland is a diverse and welcoming community organization and our employees enjoy a competitive benefits program, various opportunities for growth and development, and an exceptional work-life balance. A vibrant community, surrounded by natural beauty, where you belong! Benefit Eligible Benefits Package Includes: Two (2) medical plans, Dental, Vision (for self/ spouse/ children) Employee Health & Wellness Center (self/family) Paid vacation, holidays, and medical leave Flexible spending including Dependent Care Life Insurance, AD&D, Short-term and Long-term disability, and voluntary Critical Illness Coverage Retirement 401a, 457, Roth (pre-& post tax) and company match Comprehensive Employee Assistance Program Voluntary 529 College Invest program Personal and Professional Development opportunities Discounted recreation passes Employee recognition program Exceptional work-life balance Market based pay & regular performance reviews Local Government employment is eligible for Public Loan Forgiveness Program Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions. The City of Loveland provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, disability, genetic information, age, or any other status protected under federal, state, and/or local law. A driving record and criminal history background check will be obtained pre-employment.
Contra Costa County, CA
Contra Costa County, California, United States
The Position The Board of Supervisors have authorized the following future salary increases: 5% on July 1, 2023, 5% on July 1, 2024, and 5% on July 1, 2025. Why join the Contra Costa County Risk Management Department? Contra Costa County Risk Management Department is seeking an Assistant Risk Manager to join our Liability Claims Program area. The Assistant Risk Manager Liability Claims will coordinate and liaison with the Office of County Counsel, the County Administrator's Office, and the County Director of Risk Management on claims and liability issues; ensures proper filing documentation on liability claims in compliance with the County’s insurance pool, Public Risk Innovation, Solutions, and Management (PRISM) file handling procedures and supervises and directs liability and medical malpractice claims and lawsuits. The Assistant Risk Manager Liability Claims coordinates first party claims. The Assistant Risk Manager-Liability reports directly to the County Risk Manager-Exempt and is responsible for the supervision of clerical and claims staff. The County believes staff is its greatest asset. We strive to provide a workplace that is inclusive of all people, cultures, and backgrounds. At Contra Costa County, we see every day as a chance to create a positive impact on the individuals we serve. We lead through our values, integrity, community, and our employees are dedicated and provide excellent service. The Liability Claims program is a small and dedicated unit within the Risk Management team. Each team member has a unique opportunity to support each other, make an immediate impact on the program, and to share their experience and knowledge with the rest of the team. We are looking for someone who is: A strong relationship builder with excellent communication skills. You will need to establish and maintain relationships with multiple parties including injured employees, employer contacts, medical providers, and legal counsel and will need to ensure that a consistent message is communicated to a variety of audiences. A leader . You will need to organize the work and effectively coach the team to accomplish a common goal. Adaptable. You will need to effectively adjust easily to varied and changing priorities in a fast-paced environment. Knowledgeable. You will need to understand, apply, and explain Liability claims technical knowledge, State Regulations and civil procedures related to third party liability. Organized. You will need to works effectively under pressure, while meeting deadlines and supervising a Liability claims team. What you will typically be responsible for: Supervising and directing liability and medical malpractice claims and lawsuits Coordinating and supervising activities of internal claims staff, outside adjusters, investigators, and attorneys Approving assignments of experts, including evaluation and perpetuation of oral and physical evidence Attending settlement conferences and conducting negotiations with attorneys Negotiating and coordinating contracts with outside claims service providers and attorneys Supervising County subrogation program on liability claims Conducting file reviews and assures adequacy of reserves Receiving and disbursing legal information related to claims A few reasons you might love this job: You will be part of a small dynamic team You will have the opportunity to have a Hybrid remote work schedule You will have access to a generous benefits package including retirement, health plan options and other benefits listed here: Employee Benefits | Contra Costa County, CA Official Website A few challenges you might face in this job: You will work in a fast-paced environment You will be expected to manage multiple assignments with competing deadlines You may interact with clients that are upset and/or confused Competencies Required: Analyzing & Interpreting Data: Drawing meaning and conclusions from quantitative or qualitative data Self-Management: Showing personal organization, self-discipline, and dependability Mathematical Facility: Performing computations and solving mathematical problems Using Technology : Working with electronic hardware and software applications Delivering Results: Meeting organizational goals and customer expectations and making decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks Building & Maintaining Relationships: Establishing rapport and maintaining mutually productive relationships Driving Results: Demonstrating concern for achieving or surpassing results against an internal standard of excellence Valuing Diversity: Appreciating the benefits of varied backgrounds and cultures in the workplace Industry Monitoring: Grasping the external political, economic, competitive, and social factors affecting the industry Professional & Technical Expertise: Applying technical subject matter to the job Adaptability: Responding positively to change and modifying behavior as the situation requires Presentation Skill: Formally delivering information to group To read the complete job description, please visit the website, www.cccounty.us/hr . The eligible list established from this recruitment may remain in effect for six (6) months. Minimum Qualifications Education: Possession of a Bachelor’s degree from an accredited college or university with a major in business or public administration, finance, or a closely related field. AND Experience: Four (4) years of full-time, professional level experience with general liability, first party, property and workers’ compensation claims management, occupational health, safety and loss control, management of self-insured trust funds, or insurance brokerage, preferably with a public agency. At least two (2) years of which must have been in a supervisory capacity. Depending on the position(s) to be filled, qualifying experience may be limited to experience directly related to the assignment as specified on the job announcement. Substitution: Additional qualifying experience of the type noted above may be substituted for the required education on a year-for-year basis up to a maximum of two (2) years. No substitution is allowed for the supervisory experience. Substitution for Major : One (1) additional year of qualifying experience of the type noted above may be substituted for the required academic major. Desirable Qualifications: Master’s degree in Public Administration, Public Health, Loss Control, Safety, Health and Environmental Applied Sciences, Occupational Health and Safety, or a closely related field. Possession of a Self-Insurance Administrator's Certificate issued by the Department of Self Insurance Plans. This certification is specific to Workers' Compensation assignment. Selection Process Application Filing: All applicants must apply on-line at https://www.governmentjobs.com/careers/contracosta and submit the information as indicated on the job announcement by the final filing date. A completed Supplemental Questionnaire is required at the time of applying. Application Evaluation: Depending on the number of applications received, an Application Evaluation Board may be convened to evaluate and select the best-qualified candidates for invitation to the next phase of the examination. Oral Assessment : An oral assessment (interview) will be conducted to measure candidates' competencies as they relate to the job. In the Oral Assessment, candidates must achieve an average passing score of 70% or higher on each of the competencies, as well as an overall passing score of 70% of higher. These may include, but are not limited to: Analyzing & Interpreting Data, Self-Management, Delivering Results, and Professional & Technical Expertise. (Weighted 100%) The oral assessment is tentatively scheduled to take place June 7, 2023 through June 11, 2023. The assessment will be administered remotely using a computer; you will need access to a reliable internet connection to participate in the assessment. The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices. For recruitment specific questions, please contact Amanda Monson at Amanda.Monson@hrd.cccounty.us. For any technical issues, please contact the GovernmentJobs’ applicant support team for assistance at +1 855-524-5627. COVID-19 VACCINE REQUIREMENTS Contra Costa County enacted a mandatory COVID-19 vaccine requirement for employees. Proof of full vaccination will be required of all employees, including new hires. The policy requirements can be found here: https://www.contracosta.ca.gov/DocumentCenter/View/72164/2021824-Mandatory-Vaccination-Policy-PDF?bidId= CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identify, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits Closing Date/Time: 5/28/2023 11:59 PM Pacific
Apr 25, 2023
Full Time
The Position The Board of Supervisors have authorized the following future salary increases: 5% on July 1, 2023, 5% on July 1, 2024, and 5% on July 1, 2025. Why join the Contra Costa County Risk Management Department? Contra Costa County Risk Management Department is seeking an Assistant Risk Manager to join our Liability Claims Program area. The Assistant Risk Manager Liability Claims will coordinate and liaison with the Office of County Counsel, the County Administrator's Office, and the County Director of Risk Management on claims and liability issues; ensures proper filing documentation on liability claims in compliance with the County’s insurance pool, Public Risk Innovation, Solutions, and Management (PRISM) file handling procedures and supervises and directs liability and medical malpractice claims and lawsuits. The Assistant Risk Manager Liability Claims coordinates first party claims. The Assistant Risk Manager-Liability reports directly to the County Risk Manager-Exempt and is responsible for the supervision of clerical and claims staff. The County believes staff is its greatest asset. We strive to provide a workplace that is inclusive of all people, cultures, and backgrounds. At Contra Costa County, we see every day as a chance to create a positive impact on the individuals we serve. We lead through our values, integrity, community, and our employees are dedicated and provide excellent service. The Liability Claims program is a small and dedicated unit within the Risk Management team. Each team member has a unique opportunity to support each other, make an immediate impact on the program, and to share their experience and knowledge with the rest of the team. We are looking for someone who is: A strong relationship builder with excellent communication skills. You will need to establish and maintain relationships with multiple parties including injured employees, employer contacts, medical providers, and legal counsel and will need to ensure that a consistent message is communicated to a variety of audiences. A leader . You will need to organize the work and effectively coach the team to accomplish a common goal. Adaptable. You will need to effectively adjust easily to varied and changing priorities in a fast-paced environment. Knowledgeable. You will need to understand, apply, and explain Liability claims technical knowledge, State Regulations and civil procedures related to third party liability. Organized. You will need to works effectively under pressure, while meeting deadlines and supervising a Liability claims team. What you will typically be responsible for: Supervising and directing liability and medical malpractice claims and lawsuits Coordinating and supervising activities of internal claims staff, outside adjusters, investigators, and attorneys Approving assignments of experts, including evaluation and perpetuation of oral and physical evidence Attending settlement conferences and conducting negotiations with attorneys Negotiating and coordinating contracts with outside claims service providers and attorneys Supervising County subrogation program on liability claims Conducting file reviews and assures adequacy of reserves Receiving and disbursing legal information related to claims A few reasons you might love this job: You will be part of a small dynamic team You will have the opportunity to have a Hybrid remote work schedule You will have access to a generous benefits package including retirement, health plan options and other benefits listed here: Employee Benefits | Contra Costa County, CA Official Website A few challenges you might face in this job: You will work in a fast-paced environment You will be expected to manage multiple assignments with competing deadlines You may interact with clients that are upset and/or confused Competencies Required: Analyzing & Interpreting Data: Drawing meaning and conclusions from quantitative or qualitative data Self-Management: Showing personal organization, self-discipline, and dependability Mathematical Facility: Performing computations and solving mathematical problems Using Technology : Working with electronic hardware and software applications Delivering Results: Meeting organizational goals and customer expectations and making decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks Building & Maintaining Relationships: Establishing rapport and maintaining mutually productive relationships Driving Results: Demonstrating concern for achieving or surpassing results against an internal standard of excellence Valuing Diversity: Appreciating the benefits of varied backgrounds and cultures in the workplace Industry Monitoring: Grasping the external political, economic, competitive, and social factors affecting the industry Professional & Technical Expertise: Applying technical subject matter to the job Adaptability: Responding positively to change and modifying behavior as the situation requires Presentation Skill: Formally delivering information to group To read the complete job description, please visit the website, www.cccounty.us/hr . The eligible list established from this recruitment may remain in effect for six (6) months. Minimum Qualifications Education: Possession of a Bachelor’s degree from an accredited college or university with a major in business or public administration, finance, or a closely related field. AND Experience: Four (4) years of full-time, professional level experience with general liability, first party, property and workers’ compensation claims management, occupational health, safety and loss control, management of self-insured trust funds, or insurance brokerage, preferably with a public agency. At least two (2) years of which must have been in a supervisory capacity. Depending on the position(s) to be filled, qualifying experience may be limited to experience directly related to the assignment as specified on the job announcement. Substitution: Additional qualifying experience of the type noted above may be substituted for the required education on a year-for-year basis up to a maximum of two (2) years. No substitution is allowed for the supervisory experience. Substitution for Major : One (1) additional year of qualifying experience of the type noted above may be substituted for the required academic major. Desirable Qualifications: Master’s degree in Public Administration, Public Health, Loss Control, Safety, Health and Environmental Applied Sciences, Occupational Health and Safety, or a closely related field. Possession of a Self-Insurance Administrator's Certificate issued by the Department of Self Insurance Plans. This certification is specific to Workers' Compensation assignment. Selection Process Application Filing: All applicants must apply on-line at https://www.governmentjobs.com/careers/contracosta and submit the information as indicated on the job announcement by the final filing date. A completed Supplemental Questionnaire is required at the time of applying. Application Evaluation: Depending on the number of applications received, an Application Evaluation Board may be convened to evaluate and select the best-qualified candidates for invitation to the next phase of the examination. Oral Assessment : An oral assessment (interview) will be conducted to measure candidates' competencies as they relate to the job. In the Oral Assessment, candidates must achieve an average passing score of 70% or higher on each of the competencies, as well as an overall passing score of 70% of higher. These may include, but are not limited to: Analyzing & Interpreting Data, Self-Management, Delivering Results, and Professional & Technical Expertise. (Weighted 100%) The oral assessment is tentatively scheduled to take place June 7, 2023 through June 11, 2023. The assessment will be administered remotely using a computer; you will need access to a reliable internet connection to participate in the assessment. The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices. For recruitment specific questions, please contact Amanda Monson at Amanda.Monson@hrd.cccounty.us. For any technical issues, please contact the GovernmentJobs’ applicant support team for assistance at +1 855-524-5627. COVID-19 VACCINE REQUIREMENTS Contra Costa County enacted a mandatory COVID-19 vaccine requirement for employees. Proof of full vaccination will be required of all employees, including new hires. The policy requirements can be found here: https://www.contracosta.ca.gov/DocumentCenter/View/72164/2021824-Mandatory-Vaccination-Policy-PDF?bidId= CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identify, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits Closing Date/Time: 5/28/2023 11:59 PM Pacific
City of Palo Alto
Palo Alto, California, United States
Description The City of Palo Alto is looking for an Electrical Manager of Engineering to manage the Electrical Engineering Unit within the Utilities Engineering Division; providing utilities services to approximately 67,000 residents, and the City’s commercial and business customers. The Electrical Manager of Engineering will be responsible for overseeing all phases of the Electric and Fiber Utilities’ Capital Improvement Projects, which include providing new or upgrading existing service to customers and replacing and rehabilitating the City’s electric and fiber systems. This position will have a strong ability to build and develop teams, motivate staff, set objectives to meet critical project deadlines, and a strong technical background in distribution system operations and engineering. The incumbent will manage the personnel that deliver the plans and specifications that provide the engineering and job estimates for the construction of CIP projects and delivery of safe and reliable services to utility customers. Come join an amazing organization and be a part of a leadership team where you can make a difference in the lives of Palo Alto’s residents and businesses. THE JOB & IDEAL CANDIDATE The Electrical Manager of Engineering reports to the Assistant Director of Utilities Electric, and oversees a unit of 17 staff with five direct reports. This electrical and fiber unit is responsible for substation and distribution system improvements and rebuilds, customer connections, undergrounding, conversions, and capacity improvements for the electric and fiber utilities’ infrastructure. This position will have the following budget oversight responsibilities and requires strong project management skills to implement daily electric engineering operations, and strong budget development and management skills. The Manager is responsible for the technical needs and requirements for the development of plans and designs; construction, equipment, and material specifications; cost estimates; technical and economic feasibility analysis; and inspections. Additionally, the incumbent is responsible for related capital improvement programs, and the determination of the capital additions and betterments to the systems necessary to meet service and operating requirements. The Electrical Manager of Engineering is also responsible for compliance with federal rules and regulations governed by the Department of Energy, Federal Energy Regulatory Commission (FERC), North America Electric Reliability Council (NERC) and Western Electricity Coordinating Council (WECC). Essential Duties The next Electrical Manager of Engineering will also…. Provide long-term strategic planning for the Unit. Be a relationship builder and politically savvy. Create strong relationships with other business units and partner agencies. Have the ability to shift focus when priorities change. Manage emergency situations with tact. Be a problem-solver. Address operational and environmental challenges. Be a strong decision-maker. Focus on training and developing staff. Prepare clear, concise technical and budgetary reports. Have knowledge of electric SCADA systems, dispatch procedures, routing and emergency conditions, and electric system protection and relaying systems. Have operational knowledge of construction, maintenance, field practices, etc. Review engineering plans and make recommendations as they relate to field problems. To Review full Job Description click here. Minimum Qualifications IDEAL QUALIFICATIONS Sufficient education, training and/or work experience to demonstrate possession of the following knowledge and skills, which would typically be acquired through: Bachelor's degree and seven years of directly related experience; or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above. Licensing Requirements: Valid California Driver's License Registration as a Professional Engineer in the State of California. Benefits: Fantastic benefits package, to learn more click HERE . Vaccination Status: The City of Palo Alto recently implemented a COVID19 vaccination policy, which requires employees reporting to work onsite to be vaccinated or regularly tested. Upon your start date, you will be asked your COVID19 vaccination status. If vaccinated, we will ask to see a copy of your vaccination card. A member of our Benefits team will explain the policy in more detail once onboarded. The City of Palo Alto is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. The City of Palo Alto offers its employees a generous benefit package, featuring family medical coverage, retirement, life insurance, plus 12 paid holidays per year. Participation in a Governmental 457 Deferred Compensation Plan Fully paid employee and dependent Dental Plan Fully paid employee and dependent Vision Plan Fully paid Life and AD&D insurance equal to annual salary CalPERs sponsored medical plan with City flat rate contribution Fully paid Life Insurance equal to one-times annual salary Voluntary Supplemental Life Insurance Long Term Disability plan 12 annual paid holidays Two to five weeks vacation annually depending on years of service per MOA 96 hours annual sick leave Direct Deposit Flexible Spending Account for Healthcare and Childcare expenses Paid Parental Leave- Six weeks of Parental Leave at 100% of salary, for the first twelve-month period, immediately following the birth, adoption or placement of a child with the employee. Some Management classifications may qualify for 80 hours of Management Leave Professional development reimbursement Public Employees' Retirement System (PERS) 2% at60 formula for Classic Misc Employees, one-year calculation for final compensation 2% at 62 formula for New Misc CalPers Members, three yearcalculationfor final compensation 3% at 50 formula for Classic Safety Employees, one-yearcalculationforfinal compensation 3% at 55 formula for New Safety CalPersMembers, threeyearcalculationfor final compensation Retiree Medical benefits for employee and dependents according to Retiree Medical Group Please note: The City does not participate in CA State Disability Insurance (SDI) or Social Security.Since they City does not participate in SDI, City employees are not eligible to claim against the State's Pregnancy Disability Leave or Paid Family Leave programs. Closing Date/Time: Continuous
Oct 13, 2022
Full Time
Description The City of Palo Alto is looking for an Electrical Manager of Engineering to manage the Electrical Engineering Unit within the Utilities Engineering Division; providing utilities services to approximately 67,000 residents, and the City’s commercial and business customers. The Electrical Manager of Engineering will be responsible for overseeing all phases of the Electric and Fiber Utilities’ Capital Improvement Projects, which include providing new or upgrading existing service to customers and replacing and rehabilitating the City’s electric and fiber systems. This position will have a strong ability to build and develop teams, motivate staff, set objectives to meet critical project deadlines, and a strong technical background in distribution system operations and engineering. The incumbent will manage the personnel that deliver the plans and specifications that provide the engineering and job estimates for the construction of CIP projects and delivery of safe and reliable services to utility customers. Come join an amazing organization and be a part of a leadership team where you can make a difference in the lives of Palo Alto’s residents and businesses. THE JOB & IDEAL CANDIDATE The Electrical Manager of Engineering reports to the Assistant Director of Utilities Electric, and oversees a unit of 17 staff with five direct reports. This electrical and fiber unit is responsible for substation and distribution system improvements and rebuilds, customer connections, undergrounding, conversions, and capacity improvements for the electric and fiber utilities’ infrastructure. This position will have the following budget oversight responsibilities and requires strong project management skills to implement daily electric engineering operations, and strong budget development and management skills. The Manager is responsible for the technical needs and requirements for the development of plans and designs; construction, equipment, and material specifications; cost estimates; technical and economic feasibility analysis; and inspections. Additionally, the incumbent is responsible for related capital improvement programs, and the determination of the capital additions and betterments to the systems necessary to meet service and operating requirements. The Electrical Manager of Engineering is also responsible for compliance with federal rules and regulations governed by the Department of Energy, Federal Energy Regulatory Commission (FERC), North America Electric Reliability Council (NERC) and Western Electricity Coordinating Council (WECC). Essential Duties The next Electrical Manager of Engineering will also…. Provide long-term strategic planning for the Unit. Be a relationship builder and politically savvy. Create strong relationships with other business units and partner agencies. Have the ability to shift focus when priorities change. Manage emergency situations with tact. Be a problem-solver. Address operational and environmental challenges. Be a strong decision-maker. Focus on training and developing staff. Prepare clear, concise technical and budgetary reports. Have knowledge of electric SCADA systems, dispatch procedures, routing and emergency conditions, and electric system protection and relaying systems. Have operational knowledge of construction, maintenance, field practices, etc. Review engineering plans and make recommendations as they relate to field problems. To Review full Job Description click here. Minimum Qualifications IDEAL QUALIFICATIONS Sufficient education, training and/or work experience to demonstrate possession of the following knowledge and skills, which would typically be acquired through: Bachelor's degree and seven years of directly related experience; or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above. Licensing Requirements: Valid California Driver's License Registration as a Professional Engineer in the State of California. Benefits: Fantastic benefits package, to learn more click HERE . Vaccination Status: The City of Palo Alto recently implemented a COVID19 vaccination policy, which requires employees reporting to work onsite to be vaccinated or regularly tested. Upon your start date, you will be asked your COVID19 vaccination status. If vaccinated, we will ask to see a copy of your vaccination card. A member of our Benefits team will explain the policy in more detail once onboarded. The City of Palo Alto is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. The City of Palo Alto offers its employees a generous benefit package, featuring family medical coverage, retirement, life insurance, plus 12 paid holidays per year. Participation in a Governmental 457 Deferred Compensation Plan Fully paid employee and dependent Dental Plan Fully paid employee and dependent Vision Plan Fully paid Life and AD&D insurance equal to annual salary CalPERs sponsored medical plan with City flat rate contribution Fully paid Life Insurance equal to one-times annual salary Voluntary Supplemental Life Insurance Long Term Disability plan 12 annual paid holidays Two to five weeks vacation annually depending on years of service per MOA 96 hours annual sick leave Direct Deposit Flexible Spending Account for Healthcare and Childcare expenses Paid Parental Leave- Six weeks of Parental Leave at 100% of salary, for the first twelve-month period, immediately following the birth, adoption or placement of a child with the employee. Some Management classifications may qualify for 80 hours of Management Leave Professional development reimbursement Public Employees' Retirement System (PERS) 2% at60 formula for Classic Misc Employees, one-year calculation for final compensation 2% at 62 formula for New Misc CalPers Members, three yearcalculationfor final compensation 3% at 50 formula for Classic Safety Employees, one-yearcalculationforfinal compensation 3% at 55 formula for New Safety CalPersMembers, threeyearcalculationfor final compensation Retiree Medical benefits for employee and dependents according to Retiree Medical Group Please note: The City does not participate in CA State Disability Insurance (SDI) or Social Security.Since they City does not participate in SDI, City employees are not eligible to claim against the State's Pregnancy Disability Leave or Paid Family Leave programs. Closing Date/Time: Continuous
City of Portland, Oregon
Portland, Oregon, United States
The Position Program Managers (Maintenance Supervisor II) are an essential part of the Maintenance Operation's divisions. These positions provide equitable leadership while planning, organizing, and managing the division's dynamic workload and supporting the Bureau's strategic goals. A Maintenance Supervisor II position manages all routine maintenance routes, seasonal maintenance, and elimination of hazards as reported by the Public. An emphasis on Equity analysis is required to ensure program funds are applied equitably throughout City neighborhoods. What you'll get to do: Provide leadership focused on creating a workplace culture that is supportive of the City of Portland's Core Values of anti-racism, communication, collaboration, equity, transparency, and fiscal responsibility. Plan, organize, manage, and optimize the work of staff engaged in the development, implementation, and administration of maintenance and repair programs. Develop divisional performance measures, using data to monitor outcomes and report on productivity goals. Apply continuous improvement principles to grow the Division and ensure the quality, effectiveness, durability and proper timing of maintenance and repairs. Evaluate project proposals to estimate labor, material, and equipment requirements. Establish standards and best practices and use them in monitoring program performance against program goals and objectives to ensure consistent quality and progressive results. Develop annual work plans, determine, and prioritize work, assign appropriate resources, and manage the budget of this and other related programs as deemed necessary by the Division Manager. Be creative , innovative, and collaborate with team members and partners to achieve the best outcomes for the City. Oversee procurement of equipment, parts, and supplies to support operational objectives. Collaborate with internal and external stakeholders in a dynamic, team-based environment. Sustain a culture of safety, organizational excellence, stewardship, and professionalism. Apply continuous improvement principles in standard daily work and long-range planning. Maintenance Supervisor IIs within the Portland Bureau of Transportation are considered essential employees and are members of the bureau's 24-hour emergency response team. Who you are: Experienced Supervisor : An experienced leader with a commitment to your position as well as your team/employees. Being an ethical, fair, and supportive leader is important to you along with embracing the City of Portland's Core Values of anti-racism, communication, collaboration, equity, transparency, and fiscal responsibility. Mentor : You have experience mentoring and couching. You clearly assign responsibility for tasks and decisions, set clear objectives and measures, monitor process, progress, and results, and designs feedback loops into work. Excellent Communicator : You are a strong communicator to both technical and non-technical individuals, and proficient verbally and in writing. Innovative : You have an aptitude for continuous improvement and can excel in change management. You've demonstrated the ability to remain flexible, agile, and calm in a high paced environment that relies on quick and stable decision making. Problem Solver : You can identify problems early and value collaboration. You utilize active listening and effective communication and facilitation skills in working with others to find resolutions. Project Manager : You have knowledge of project management principles and can support, lead, and review various operational projects that support the Group Director's and bureau initiatives. These projects may vary greatly in scope but are centered on public improvements. Authentic : Effective in a professional, diverse, multi-cultural environment. You treat customers, co-workers and employees with respect and are accountable. Results Driven : This position is high paced, dynamic and requires a candidate who can take charge, bring focus, and finish tasks in a timely, accurate and professional manner. Dedicated : Have a passion for public service and hold a high level of pride in making sure that projects, tasks, and emergencies are effectively and efficiently completed. Organized : Able to work on a multitude of tasks and understand/respond to various situations in a fast-paced, dynamic work environment. Uses time effectively and efficiently, concentrates efforts on the more important priorities. Community Focused: dedicated to meeting the expectations and requirements of the community; gets first-hand information and uses it for improvements in services; acts with the community in mind; establishes and maintains effective relationships with community members and gains their trust and respect. Relationship Builder : An outgoing professional who values building trust, partnerships, and relationships to support an inclusive culture and accomplish objectives more effectively. An Ideal Candidate will have at least 5 years of experience directing/planning the work of staff and experience in business or public administration, or maintenance operations. About the Division: The Operations Section maintains and clears streets, greenspaces, and structures by methods that include mowing, brush cutting, herbicide spraying, street sweeping, bike lane sweeping, street flushing, graffiti abatement, deicing, and plowing. Other duties for this Section include managing the Leaf Day program, cleaning before/during/after major events such as the Rose Festival and responding to emergency calls around the city to clear the right-of-way of various debris. This role is mission-critical and essential to accomplish the increased dynamic workload successfully and efficiently. About the Bureau: The Portland Bureau of Transportation is a community partner in shaping a livable city. We plan, build, manage, and maintain an effective and safe transportation system that provides people and businesses access and mobility. We keep Portland moving. For more information about the Portland Bureau of Transportation, please visit Transportation | Portland.gov . The Portland Bureau of Transportation embraces diversity, models inclusivity, and promotes equity through its service delivery, internal operations, organizational culture, and in its work with partners and the community. City of Portland Core Values: Anti-racism | Communication | Collaboration | Equity | Transparency | Fiscal Responsibility These values guide our actions as we serve the community and engage our workforce. To learn more about the City's core values, please click here . Why work at the City of Portland? The City of Portland workforce serves a population of over 650,000. We are culture- and solutions-driven, viewing every challenge as an opportunity to learn, improve, and share our expertise. We are committed to removing systemic barriers to resources, access, and opportunity. The City is a believer in ALL people and continues to actively recruit and retain diverse top talent every day. We offer a comprehensive benefits package , including but not limited to medical, dental, vision, healthcare flexible and/or dependent care spending accounts, Carrot Fertility, basic life, short- and long-term disability coverage to eligible employees and their families. If you are open-minded, motivated, community-focused, and self-aware, please apply yourself at the City of Portland today. The City of Portland also participates in the Oregon Public Employees Retirement System (PERS). For more information on the City of Portland's benefits please click here . To Qualify Applicants must meet each of the following minimum qualifications. Describe in their cover letter and résumé how their education, training and/or experience, meets each of the following minimum qualifications: Experience providing leadership and supervisory techniques including working with diverse staff to create a high performance and service-oriented work environment, coaching for performance improvement and staff development. Ability to communicate effectively, clearly, and persuasively both verbally and in writing such as presenting information in a public setting, preparing correspondence, reports, studies, and other written materials. Experience creating and implementing seasonal program maintenance plans, developing performance metrics and indicators for maintenance plans and ensuring timelines are managed and delivered within budget scope. Experience with budget management and reporting. Experience with using analytic platforms to track data, manage work plans and generate automated reports for technical and non-technical end users. Applicant must also possess: A valid state driver's license and an acceptable driving record at the time of hire. The Recruitment Process An evaluation of each applicant's training and experience, as demonstrated in their cover letter and résumé, are weighted 100%. Do not attach materials not requested . Only candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. You have 14 days from the notice of the examination results to let us know if you disagree with your results. Please read the City of Portland Administrative Rule 3.01 for complete information. Additional evaluation may be required prior to establishment of the eligible list and/or final selection. **PLEASE NOTE: The eligible list generated from this recruitment may be used to fill future vacancies** Recruitment Timeline Job Posting closes: Monday June 5, 2023 Applications Reviewed: Week of June 5, 2023 Eligible List / Notices Generated: Week of June 12, 2023 Selection Process Begins: Early July Job Offer: Late July *Timeline is approximate and subject to change Applicants must submit a cover letter and professional resume online, specifically focused on your qualifications for this position as identified in the "To Qualify" section of this announcement in accordance with the following Application Instructions: Your résumé and cover letter will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification. Your cover letter should include details describing your education, training and/or experience, and where obtained which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement. Your résumé should support the details described in the cover letter. Salary Range/Equity Pay Analysis : Please note per the Oregon State Pay Equity Law your salary is determined based on the experience and education listed in your resume/application. It is strongly encouraged to include any transferable experience (paid or unpaid regardless of how recent) to ensure your offer is reflective of all directly related and equivalent experience. If you are requesting Veteran's Preference, as identified below, please describe in your cover letter any transferrable skills obtained during your military service and how they relate to each of the required minimum qualifications under the "To Qualify" section above. All completed applications for this position must be submitted no later than the closing date and time of this recruitment. E-mailed and/or faxed applications will not be accepted . Additional Information Work Status: Non-citizen applicants must be authorized to work in the United States at the time of application. Veterans' Preference: If you are requesting Veterans' Preference, attach a copy of your DD214/DD215 and/or Veterans Administration letter stating your disability to your profile, as well as checking the box identifying yourself as a Veteran. You must request Veterans' Preference AND include a copy of your documentation for each recruitment to which you apply. Veterans' Preference documentation must be submitted no later than the closing date and time of this recruitment. ADA, Pregnancy, and Religious Accommodations: If you identify as a person with a disability, are pregnant or nursing, or observe a religious practice(s), and would like to request a reasonable accommodation when applying for this job, please contact the Recruiter below for assistance. Equal Employment Opportunity: It is the policy of the City of Portland that no person shall be discriminated against based on race, religion, color, sex, marital status, family status, national origin, age, mental or physical disability, protected veteran status, sexual orientation, gender identity or source of income. The City values diversity and encourages everyone who is interested in employment with the City to apply. Language Pay Differential: City of Portland employees who speak one or more languages in addition to English, may be eligible to receive a "language pay differential." This is compensation for qualifying multilingual City employees who use their language skill to assist the community. More about the language pay differential can be found here. Did you know? The City of Portland has free How to Apply Videos and offers How to Apply Classes . If you have questions after watching the videos you are invited to contact the recruiter listed on the announcement. Contact Information: TroyLynn Craft Senior Recruiter troylynn.craft@portlandoregon.gov An Equal Opportunity/Affirmative Action Employer Closing Date/Time: 6/5/2023 11:59 PM Pacific
May 23, 2023
Full Time
The Position Program Managers (Maintenance Supervisor II) are an essential part of the Maintenance Operation's divisions. These positions provide equitable leadership while planning, organizing, and managing the division's dynamic workload and supporting the Bureau's strategic goals. A Maintenance Supervisor II position manages all routine maintenance routes, seasonal maintenance, and elimination of hazards as reported by the Public. An emphasis on Equity analysis is required to ensure program funds are applied equitably throughout City neighborhoods. What you'll get to do: Provide leadership focused on creating a workplace culture that is supportive of the City of Portland's Core Values of anti-racism, communication, collaboration, equity, transparency, and fiscal responsibility. Plan, organize, manage, and optimize the work of staff engaged in the development, implementation, and administration of maintenance and repair programs. Develop divisional performance measures, using data to monitor outcomes and report on productivity goals. Apply continuous improvement principles to grow the Division and ensure the quality, effectiveness, durability and proper timing of maintenance and repairs. Evaluate project proposals to estimate labor, material, and equipment requirements. Establish standards and best practices and use them in monitoring program performance against program goals and objectives to ensure consistent quality and progressive results. Develop annual work plans, determine, and prioritize work, assign appropriate resources, and manage the budget of this and other related programs as deemed necessary by the Division Manager. Be creative , innovative, and collaborate with team members and partners to achieve the best outcomes for the City. Oversee procurement of equipment, parts, and supplies to support operational objectives. Collaborate with internal and external stakeholders in a dynamic, team-based environment. Sustain a culture of safety, organizational excellence, stewardship, and professionalism. Apply continuous improvement principles in standard daily work and long-range planning. Maintenance Supervisor IIs within the Portland Bureau of Transportation are considered essential employees and are members of the bureau's 24-hour emergency response team. Who you are: Experienced Supervisor : An experienced leader with a commitment to your position as well as your team/employees. Being an ethical, fair, and supportive leader is important to you along with embracing the City of Portland's Core Values of anti-racism, communication, collaboration, equity, transparency, and fiscal responsibility. Mentor : You have experience mentoring and couching. You clearly assign responsibility for tasks and decisions, set clear objectives and measures, monitor process, progress, and results, and designs feedback loops into work. Excellent Communicator : You are a strong communicator to both technical and non-technical individuals, and proficient verbally and in writing. Innovative : You have an aptitude for continuous improvement and can excel in change management. You've demonstrated the ability to remain flexible, agile, and calm in a high paced environment that relies on quick and stable decision making. Problem Solver : You can identify problems early and value collaboration. You utilize active listening and effective communication and facilitation skills in working with others to find resolutions. Project Manager : You have knowledge of project management principles and can support, lead, and review various operational projects that support the Group Director's and bureau initiatives. These projects may vary greatly in scope but are centered on public improvements. Authentic : Effective in a professional, diverse, multi-cultural environment. You treat customers, co-workers and employees with respect and are accountable. Results Driven : This position is high paced, dynamic and requires a candidate who can take charge, bring focus, and finish tasks in a timely, accurate and professional manner. Dedicated : Have a passion for public service and hold a high level of pride in making sure that projects, tasks, and emergencies are effectively and efficiently completed. Organized : Able to work on a multitude of tasks and understand/respond to various situations in a fast-paced, dynamic work environment. Uses time effectively and efficiently, concentrates efforts on the more important priorities. Community Focused: dedicated to meeting the expectations and requirements of the community; gets first-hand information and uses it for improvements in services; acts with the community in mind; establishes and maintains effective relationships with community members and gains their trust and respect. Relationship Builder : An outgoing professional who values building trust, partnerships, and relationships to support an inclusive culture and accomplish objectives more effectively. An Ideal Candidate will have at least 5 years of experience directing/planning the work of staff and experience in business or public administration, or maintenance operations. About the Division: The Operations Section maintains and clears streets, greenspaces, and structures by methods that include mowing, brush cutting, herbicide spraying, street sweeping, bike lane sweeping, street flushing, graffiti abatement, deicing, and plowing. Other duties for this Section include managing the Leaf Day program, cleaning before/during/after major events such as the Rose Festival and responding to emergency calls around the city to clear the right-of-way of various debris. This role is mission-critical and essential to accomplish the increased dynamic workload successfully and efficiently. About the Bureau: The Portland Bureau of Transportation is a community partner in shaping a livable city. We plan, build, manage, and maintain an effective and safe transportation system that provides people and businesses access and mobility. We keep Portland moving. For more information about the Portland Bureau of Transportation, please visit Transportation | Portland.gov . The Portland Bureau of Transportation embraces diversity, models inclusivity, and promotes equity through its service delivery, internal operations, organizational culture, and in its work with partners and the community. City of Portland Core Values: Anti-racism | Communication | Collaboration | Equity | Transparency | Fiscal Responsibility These values guide our actions as we serve the community and engage our workforce. To learn more about the City's core values, please click here . Why work at the City of Portland? The City of Portland workforce serves a population of over 650,000. We are culture- and solutions-driven, viewing every challenge as an opportunity to learn, improve, and share our expertise. We are committed to removing systemic barriers to resources, access, and opportunity. The City is a believer in ALL people and continues to actively recruit and retain diverse top talent every day. We offer a comprehensive benefits package , including but not limited to medical, dental, vision, healthcare flexible and/or dependent care spending accounts, Carrot Fertility, basic life, short- and long-term disability coverage to eligible employees and their families. If you are open-minded, motivated, community-focused, and self-aware, please apply yourself at the City of Portland today. The City of Portland also participates in the Oregon Public Employees Retirement System (PERS). For more information on the City of Portland's benefits please click here . To Qualify Applicants must meet each of the following minimum qualifications. Describe in their cover letter and résumé how their education, training and/or experience, meets each of the following minimum qualifications: Experience providing leadership and supervisory techniques including working with diverse staff to create a high performance and service-oriented work environment, coaching for performance improvement and staff development. Ability to communicate effectively, clearly, and persuasively both verbally and in writing such as presenting information in a public setting, preparing correspondence, reports, studies, and other written materials. Experience creating and implementing seasonal program maintenance plans, developing performance metrics and indicators for maintenance plans and ensuring timelines are managed and delivered within budget scope. Experience with budget management and reporting. Experience with using analytic platforms to track data, manage work plans and generate automated reports for technical and non-technical end users. Applicant must also possess: A valid state driver's license and an acceptable driving record at the time of hire. The Recruitment Process An evaluation of each applicant's training and experience, as demonstrated in their cover letter and résumé, are weighted 100%. Do not attach materials not requested . Only candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. You have 14 days from the notice of the examination results to let us know if you disagree with your results. Please read the City of Portland Administrative Rule 3.01 for complete information. Additional evaluation may be required prior to establishment of the eligible list and/or final selection. **PLEASE NOTE: The eligible list generated from this recruitment may be used to fill future vacancies** Recruitment Timeline Job Posting closes: Monday June 5, 2023 Applications Reviewed: Week of June 5, 2023 Eligible List / Notices Generated: Week of June 12, 2023 Selection Process Begins: Early July Job Offer: Late July *Timeline is approximate and subject to change Applicants must submit a cover letter and professional resume online, specifically focused on your qualifications for this position as identified in the "To Qualify" section of this announcement in accordance with the following Application Instructions: Your résumé and cover letter will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification. Your cover letter should include details describing your education, training and/or experience, and where obtained which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement. Your résumé should support the details described in the cover letter. Salary Range/Equity Pay Analysis : Please note per the Oregon State Pay Equity Law your salary is determined based on the experience and education listed in your resume/application. It is strongly encouraged to include any transferable experience (paid or unpaid regardless of how recent) to ensure your offer is reflective of all directly related and equivalent experience. If you are requesting Veteran's Preference, as identified below, please describe in your cover letter any transferrable skills obtained during your military service and how they relate to each of the required minimum qualifications under the "To Qualify" section above. All completed applications for this position must be submitted no later than the closing date and time of this recruitment. E-mailed and/or faxed applications will not be accepted . Additional Information Work Status: Non-citizen applicants must be authorized to work in the United States at the time of application. Veterans' Preference: If you are requesting Veterans' Preference, attach a copy of your DD214/DD215 and/or Veterans Administration letter stating your disability to your profile, as well as checking the box identifying yourself as a Veteran. You must request Veterans' Preference AND include a copy of your documentation for each recruitment to which you apply. Veterans' Preference documentation must be submitted no later than the closing date and time of this recruitment. ADA, Pregnancy, and Religious Accommodations: If you identify as a person with a disability, are pregnant or nursing, or observe a religious practice(s), and would like to request a reasonable accommodation when applying for this job, please contact the Recruiter below for assistance. Equal Employment Opportunity: It is the policy of the City of Portland that no person shall be discriminated against based on race, religion, color, sex, marital status, family status, national origin, age, mental or physical disability, protected veteran status, sexual orientation, gender identity or source of income. The City values diversity and encourages everyone who is interested in employment with the City to apply. Language Pay Differential: City of Portland employees who speak one or more languages in addition to English, may be eligible to receive a "language pay differential." This is compensation for qualifying multilingual City employees who use their language skill to assist the community. More about the language pay differential can be found here. Did you know? The City of Portland has free How to Apply Videos and offers How to Apply Classes . If you have questions after watching the videos you are invited to contact the recruiter listed on the announcement. Contact Information: TroyLynn Craft Senior Recruiter troylynn.craft@portlandoregon.gov An Equal Opportunity/Affirmative Action Employer Closing Date/Time: 6/5/2023 11:59 PM Pacific
LOS ANGELES COUNTY
Los Angeles, California, United States
EXAM NUMBER: PH4629A FIRST DAY OF FILING: Friday, May 19, 2023 at 8:30 a.m., Pacific Time (PT) This examination will remain open until the needs of the service are met and is subject to closure without prior notice. TYPE OF RECRUITMENT: Open Competitive Job Opportunity No out of class experience will be accepted SPECIAL SALARY INFORMATION: This position is subject to the provisions of the Management Appraisal of Performance Plan (MAPP). Initial salary placement and subsequent salary adjustments will be made in accordance with MAPP guidelines and regulations. DEFINITION: Manages a major section in the planning, development, coordination, implementation, and administration of departmental strategic health care program initiatives and projects. CLASSIFICATION STANDARDS: Positions allocable to this class report to an executive level manager and are responsible for planning, organizing, directing, and evaluating the work of a section responsible for coordinating all departmental activity related to new and existing key healthcare programs. Positions allocable to this class are distinguished by one or more of the following: 1) enterprise level coordination of programs across multiple health facilities or units; 2) coordination of programs requiring extensive collaboration between DPH and other County departments or external agencies; and/or 3) coordination or programs that impact the system-wide delivery of health services. Essential Job Functions Conducts strategic planning and development to establish goals and objectives for County and Departmental efforts relevant to homelessness among women, including defining quality standards and developing work plans for meeting program deliverables. Manages and coordinates activities across the Department of Public Health to improve health outcomes for women of child-bearing age experiencing homelessness. Establishes and manages a Departmental workgroup (including Bureau Divisions/Offices and other key Departmental subject matter experts and stakeholders) concerning homelessness among women. Coordinates the workgroup to develop mission/value statements on the topic of homelessness among women. Coordinates the workgroup to develop policies and practices for the Department to better understand and serve this population in a measurable way. Designs and implements a data collection and analysis framework to understand homelessness and housing insecurity of women by race/ethnicity, age, health, disability, pregnancy status, and other key demographic indicators. Issues an annual report on the causes and health impacts of homelessness and housing insecurity. Uses report findings to make key recommendations to mitigate homelessness in women across Los Angeles County. Serves as a departmental liaison for cross-Departmental initiatives related to homelessness in women. Drafts responses to inquiries, Board motions, mandates, audits, and requests for information. Defines and manages quality standards and the design and implementation of oversight systems to ensure compliance and achievement of program deliverables for Medi-Cal and other funded SUD continuum services. Designs and implements strategies to expand access to care for youth and adults needing SUD continuum services and develops verification systems and processes to substantiate expansion at the provider- and patient-levels. Manages development of new and expanded partnerships with contractors, vendors, local government agencies, State oversight agencies, and other stakeholders to advocate for the advancement and growth of SUD continuum of services as a critical component of behavioral health integration. Develop operational systems, including policies and procedures and technology platforms, to improve efficiency and usability of beneficiary, financial, contractual, clinical, and programmatic information, and data to achieve performance metrics. Advocates for Los Angeles County priorities with State and other County leadership on behavioral health administrative issues and provide written and verbal recommendations to advance the SUD continuum field and County objectives. Designs and manages performance metrics for internal and external functions and to prepare SUD network providers for performance-based contracts and reimbursement. Represents the Department and serves as subject matter expert on programmatic and operational issues on County task forces, workgroups and planning committees related to SUD continuum services, and identifies and resolves technical and programmatic issues involving stakeholders. Serves as a departmental liaison and directs and coordinates among the three Health Departments (Health Services and Mental Health) responses to inquiries, Board motions, mandates, audits, and requests for information. Manages and coordinates activities across the Department of Public Health to improve health outcomes for workers in the County. Develops policies and practices that ensures Department-wide learning, implementation, and monitoring. Oversees and establishes the design and implementation of data collection and analysis related to worker health and safety. Oversees and supports the Public Health Councils, a Departmental program that engages the business sectors and community partners to implement peer-to-peer education, identify Health Officer Order (HOO) violations, and increase compliance with HOO at worksites. Serves as a departmental liaison and directs and coordinates among the three Health Departments (Health Services and Mental Health) responses to inquiries, Board motions, mandates, audits, and requests for information related to worker safety and advancing the work of community health workers. Represents the Department and serves as subject matter expert (SME) on programmatic issues on County task forces, workgroups, and planning committees related to worker health and safety among public, private, and community-based partners. Identifies and resolves technical and programmatic issues involving stakeholders. Conducts policy research and drafts an annual policy agenda aimed at worker health and safety. Oversees the preparation of Board letters and reports and other correspondence and documents. Advises executive and senior managers on critical issues related to worker health and safety policy and programming for Public Health and partner programs. Manages the department's wellness initiatives by developing, planning, implementing, and evaluating the improvement of health and wellbeing outcomes for departmental employees; and leads the research and evaluation of new programs in response to emergent needs in the Department while aligning to countywide programs and efforts; and may manage and supervise a small team of coordinators and analysts. Directs existing wellness programs and leads departmental management and wellness teams to identify departmental health and wellbeing needs via surveys, employee engagement meetings, departmental feedback, Public Health Transformation Advocates, Union engagements, etc., and directs the research, development, implementation, and evaluation of programs and wellness models in response to employee concerns and emerging needs. Oversees and is responsible for developing department-specific wellness programs to improve the health and wellbeing of departmental employees; collaborates with the Department of Human Resources, other County departments, organizations, to source or procure programs, consultants, materials, etc., to support the implementation and ongoing wellness programs within the Department. Requirements MINIMUM REQUIREMENTS: OPTION I: Four years of progressively responsible experience* in a staff capacity** analyzing, evaluating, coordinating, and making recommendations for a variety of healthcare programs for a large integrated healthcare delivery system, one year of which must have included supervisory experience at the level of Los Angeles County's class of Senior Staff Analyst, Health***, Assistant Hospital Administrator IV****, or higher. OPTION II: Four years of progressively responsible experience* in a staff capacity** analyzing, evaluating, coordinating, and making recommendations for a variety of human services programs for a social services provider, one year of which must have included supervisory experience at the level of Los Angeles County's class of Senior Staff Analyst, Health***, or higher. LICENSE: A valid California Class "C" Driver's License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS: 2- Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. Desirable Qualifications: 1. A Master's degree from an accredited college or university in Business, Public Health, Public Health Administration, or a closely related field is highly desirable.***** 2. A Bachelor's degree from an accredited college or university in Business, Public Health, Public Health Administration, or a closely related field is highly desirable.***** 3. Additional points will be awarded for additional experience beyond the Minimum Requirements. SPECIAL REQUIREMENT INFORMATION: * Progressively responsible experience is defined as work experience that clearly shows an upward progression in the level of duties and responsibilities from one job to the next. **In the County of Los Angeles, Staff capacity is defined as work in an advisory capacity to line managers to provide program and administrative support. Work includes assisting and supporting administration by doing research, analysis, and making recommendations to line managers on matters such as: utilization of personnel; allocation of funds; workload and workload fluctuations; and programs and procedures for accomplishing work objectives. Work under general supervision of the line or division manager. *** Senior Staff Analyst , Health Supervises a team of analysts providing technical and consultative service to management in major health service areas. **** Assistant Hospital Administrator IV a ssists in the administration of a large County hospital, by managing and coordinating the supporting services for patient care programs of a major area of the hospital. *****In order to receive credit for the Bachelor's or Master's Degree , you must attach a legible copy of the Official Diploma, Official Transcript(s), or Official Letter from the accredited institution, which shows the area of specialization and the date the degree was awarded, with Registrar's signature and school seal, to the application at the time of filing, or e-mail to HRExams@ph.lacounty.gov within fifteen (15) calendar days from application submission. In the "Subject" of the e-mail please type the Exam Number and Exam Title. Foreign degrees must be evaluated for equivalency to United States accredited institutions standards by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services (NACES) or The Association of International Credential Evaluators, Inc. (AICE). (see Employment Information under Accreditation Information) Additional Information EXAMINATION CONTENT: Once we have determined that you meet the requirements described above, our examination process will consist of an evaluation of education and experience based on application information, desirable qualifications, and supplemental questionnaire at the time of filing weighted 100% . Applicants must meet the requirements listed above and achieve a passing score of 70% or higher on the examination (evaluation of education and experience) in order to be added to the Eligible Register (hiring list) for consideration of employment. Passing this examination and being added to the Eligible Register does not guarantee an offer of employment. ELIGIBILITY INFORMATION: The names of candidates receiving a passing score in the examination will be added to the Eligible Register for a period of twelve (12) months following the date of eligibility. NO PERSON MAY COMPETE IN THIS EXAMINATION MORE THAN ONCE EVERY TWELVE (12) MONTHS. Complete applications will be processed on an as received basis and promulgated to the Eligible Register accordingly. VACANCY INFORMATION: The Eligible Register resulting from this examination will be used to fill vacancies in the Department of Public Health as they occur. AVAILABLE SHIFT: Any shift, including evenings, nights, weekends and holidays. SPECIAL INFORMATION: APPLICATION AND FILING INFORMATION: How to Apply Applications must be submitted ONLINE ONLY. Applications submitted by U.S. Mail, Fax, or in person will not be accepted. Plan to submit your online application well in advance of the 5:00 pm deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Apply online by clicking on the " Apply" button located on this posting. You can also track the status of your application using this website. Any required documents and/or additional information, if any, must be received with your application at the time of filing online or within fifteen (15) calendar days from application submission to HRExams@ph.lacounty.gov. The acceptance of your application depends on whether you have clearly shown that you meet the Minimum Requirements . Fill out your application and supplemental questionnaire completely and correctly to receive full credit for any relevant education, training, and job experience you include. In the space provided for education, include the names and addresses of schools attended, dates attended, degree received, and degree major. For each job held, give the name and address of your employer, your job/position title, beginning and ending dates, number of hours worked per week, and detailed description of work and duties performed. If the application and/or Supplemental Questionnaire is/are incomplete, the application will be REJECTED . IMPORTANT NOTES: Please note that ALL information supplied by applicants and included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. Applications may be rejected at any stage of the examination and selection process. FALSIFICATION of any information may result in DISQUALIFICATION or RESCISSION OF APPOINTMENT . Utilizing VERBIAGE from Class Specification(s) and/or Minimum Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the requirements. In doing so your application will be dispositioned as INCOMPLETE and will not be accepted. Comments such as "SEE RESUME" or "SEE APPLICATION" will not be considered a valid response; therefore, using such statements will also result in your application being rejected as INCOMPLETE . FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. EQUAL EMPLOYMENT OPPORTUNITY: It is the policy of the County of Los Angeles to provide equal employment opportunity for all qualified persons, regardless of race, religion, sex, national origin, age, sexual orientation, or disability or any other characteristic protected by State or Federal law. All positions are open to qualified men and women pursuant to the Americans with Disabilities Act of 1990 and the California Fair Employment and Housing Act. The County will follow all of its obligations under State and Federal laws regarding the provision of reasonable accommodations to applicants. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. Check the website for updated information at https://lacountylibrary.org/library-locator/ . NO SHARING OF USER ID, E-MAIL AND PASSWORD: All applicants must file their application online using their OWN user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. California Relay Services Phone: (800) 735-2922 ADA Coordinator Phone: (323) 659-6546 Teletype Phone: (800) 899-4099 Alternate Teletype Phone : (800) 897-0077 Department Contact Name: Exam Analyst Department Contact Phone: (323) 659-6546 Department Contact E-mail: HRExams@ph.lacounty.gov Closing Date/Time: Continuous
May 18, 2023
Full Time
EXAM NUMBER: PH4629A FIRST DAY OF FILING: Friday, May 19, 2023 at 8:30 a.m., Pacific Time (PT) This examination will remain open until the needs of the service are met and is subject to closure without prior notice. TYPE OF RECRUITMENT: Open Competitive Job Opportunity No out of class experience will be accepted SPECIAL SALARY INFORMATION: This position is subject to the provisions of the Management Appraisal of Performance Plan (MAPP). Initial salary placement and subsequent salary adjustments will be made in accordance with MAPP guidelines and regulations. DEFINITION: Manages a major section in the planning, development, coordination, implementation, and administration of departmental strategic health care program initiatives and projects. CLASSIFICATION STANDARDS: Positions allocable to this class report to an executive level manager and are responsible for planning, organizing, directing, and evaluating the work of a section responsible for coordinating all departmental activity related to new and existing key healthcare programs. Positions allocable to this class are distinguished by one or more of the following: 1) enterprise level coordination of programs across multiple health facilities or units; 2) coordination of programs requiring extensive collaboration between DPH and other County departments or external agencies; and/or 3) coordination or programs that impact the system-wide delivery of health services. Essential Job Functions Conducts strategic planning and development to establish goals and objectives for County and Departmental efforts relevant to homelessness among women, including defining quality standards and developing work plans for meeting program deliverables. Manages and coordinates activities across the Department of Public Health to improve health outcomes for women of child-bearing age experiencing homelessness. Establishes and manages a Departmental workgroup (including Bureau Divisions/Offices and other key Departmental subject matter experts and stakeholders) concerning homelessness among women. Coordinates the workgroup to develop mission/value statements on the topic of homelessness among women. Coordinates the workgroup to develop policies and practices for the Department to better understand and serve this population in a measurable way. Designs and implements a data collection and analysis framework to understand homelessness and housing insecurity of women by race/ethnicity, age, health, disability, pregnancy status, and other key demographic indicators. Issues an annual report on the causes and health impacts of homelessness and housing insecurity. Uses report findings to make key recommendations to mitigate homelessness in women across Los Angeles County. Serves as a departmental liaison for cross-Departmental initiatives related to homelessness in women. Drafts responses to inquiries, Board motions, mandates, audits, and requests for information. Defines and manages quality standards and the design and implementation of oversight systems to ensure compliance and achievement of program deliverables for Medi-Cal and other funded SUD continuum services. Designs and implements strategies to expand access to care for youth and adults needing SUD continuum services and develops verification systems and processes to substantiate expansion at the provider- and patient-levels. Manages development of new and expanded partnerships with contractors, vendors, local government agencies, State oversight agencies, and other stakeholders to advocate for the advancement and growth of SUD continuum of services as a critical component of behavioral health integration. Develop operational systems, including policies and procedures and technology platforms, to improve efficiency and usability of beneficiary, financial, contractual, clinical, and programmatic information, and data to achieve performance metrics. Advocates for Los Angeles County priorities with State and other County leadership on behavioral health administrative issues and provide written and verbal recommendations to advance the SUD continuum field and County objectives. Designs and manages performance metrics for internal and external functions and to prepare SUD network providers for performance-based contracts and reimbursement. Represents the Department and serves as subject matter expert on programmatic and operational issues on County task forces, workgroups and planning committees related to SUD continuum services, and identifies and resolves technical and programmatic issues involving stakeholders. Serves as a departmental liaison and directs and coordinates among the three Health Departments (Health Services and Mental Health) responses to inquiries, Board motions, mandates, audits, and requests for information. Manages and coordinates activities across the Department of Public Health to improve health outcomes for workers in the County. Develops policies and practices that ensures Department-wide learning, implementation, and monitoring. Oversees and establishes the design and implementation of data collection and analysis related to worker health and safety. Oversees and supports the Public Health Councils, a Departmental program that engages the business sectors and community partners to implement peer-to-peer education, identify Health Officer Order (HOO) violations, and increase compliance with HOO at worksites. Serves as a departmental liaison and directs and coordinates among the three Health Departments (Health Services and Mental Health) responses to inquiries, Board motions, mandates, audits, and requests for information related to worker safety and advancing the work of community health workers. Represents the Department and serves as subject matter expert (SME) on programmatic issues on County task forces, workgroups, and planning committees related to worker health and safety among public, private, and community-based partners. Identifies and resolves technical and programmatic issues involving stakeholders. Conducts policy research and drafts an annual policy agenda aimed at worker health and safety. Oversees the preparation of Board letters and reports and other correspondence and documents. Advises executive and senior managers on critical issues related to worker health and safety policy and programming for Public Health and partner programs. Manages the department's wellness initiatives by developing, planning, implementing, and evaluating the improvement of health and wellbeing outcomes for departmental employees; and leads the research and evaluation of new programs in response to emergent needs in the Department while aligning to countywide programs and efforts; and may manage and supervise a small team of coordinators and analysts. Directs existing wellness programs and leads departmental management and wellness teams to identify departmental health and wellbeing needs via surveys, employee engagement meetings, departmental feedback, Public Health Transformation Advocates, Union engagements, etc., and directs the research, development, implementation, and evaluation of programs and wellness models in response to employee concerns and emerging needs. Oversees and is responsible for developing department-specific wellness programs to improve the health and wellbeing of departmental employees; collaborates with the Department of Human Resources, other County departments, organizations, to source or procure programs, consultants, materials, etc., to support the implementation and ongoing wellness programs within the Department. Requirements MINIMUM REQUIREMENTS: OPTION I: Four years of progressively responsible experience* in a staff capacity** analyzing, evaluating, coordinating, and making recommendations for a variety of healthcare programs for a large integrated healthcare delivery system, one year of which must have included supervisory experience at the level of Los Angeles County's class of Senior Staff Analyst, Health***, Assistant Hospital Administrator IV****, or higher. OPTION II: Four years of progressively responsible experience* in a staff capacity** analyzing, evaluating, coordinating, and making recommendations for a variety of human services programs for a social services provider, one year of which must have included supervisory experience at the level of Los Angeles County's class of Senior Staff Analyst, Health***, or higher. LICENSE: A valid California Class "C" Driver's License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS: 2- Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. Desirable Qualifications: 1. A Master's degree from an accredited college or university in Business, Public Health, Public Health Administration, or a closely related field is highly desirable.***** 2. A Bachelor's degree from an accredited college or university in Business, Public Health, Public Health Administration, or a closely related field is highly desirable.***** 3. Additional points will be awarded for additional experience beyond the Minimum Requirements. SPECIAL REQUIREMENT INFORMATION: * Progressively responsible experience is defined as work experience that clearly shows an upward progression in the level of duties and responsibilities from one job to the next. **In the County of Los Angeles, Staff capacity is defined as work in an advisory capacity to line managers to provide program and administrative support. Work includes assisting and supporting administration by doing research, analysis, and making recommendations to line managers on matters such as: utilization of personnel; allocation of funds; workload and workload fluctuations; and programs and procedures for accomplishing work objectives. Work under general supervision of the line or division manager. *** Senior Staff Analyst , Health Supervises a team of analysts providing technical and consultative service to management in major health service areas. **** Assistant Hospital Administrator IV a ssists in the administration of a large County hospital, by managing and coordinating the supporting services for patient care programs of a major area of the hospital. *****In order to receive credit for the Bachelor's or Master's Degree , you must attach a legible copy of the Official Diploma, Official Transcript(s), or Official Letter from the accredited institution, which shows the area of specialization and the date the degree was awarded, with Registrar's signature and school seal, to the application at the time of filing, or e-mail to HRExams@ph.lacounty.gov within fifteen (15) calendar days from application submission. In the "Subject" of the e-mail please type the Exam Number and Exam Title. Foreign degrees must be evaluated for equivalency to United States accredited institutions standards by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services (NACES) or The Association of International Credential Evaluators, Inc. (AICE). (see Employment Information under Accreditation Information) Additional Information EXAMINATION CONTENT: Once we have determined that you meet the requirements described above, our examination process will consist of an evaluation of education and experience based on application information, desirable qualifications, and supplemental questionnaire at the time of filing weighted 100% . Applicants must meet the requirements listed above and achieve a passing score of 70% or higher on the examination (evaluation of education and experience) in order to be added to the Eligible Register (hiring list) for consideration of employment. Passing this examination and being added to the Eligible Register does not guarantee an offer of employment. ELIGIBILITY INFORMATION: The names of candidates receiving a passing score in the examination will be added to the Eligible Register for a period of twelve (12) months following the date of eligibility. NO PERSON MAY COMPETE IN THIS EXAMINATION MORE THAN ONCE EVERY TWELVE (12) MONTHS. Complete applications will be processed on an as received basis and promulgated to the Eligible Register accordingly. VACANCY INFORMATION: The Eligible Register resulting from this examination will be used to fill vacancies in the Department of Public Health as they occur. AVAILABLE SHIFT: Any shift, including evenings, nights, weekends and holidays. SPECIAL INFORMATION: APPLICATION AND FILING INFORMATION: How to Apply Applications must be submitted ONLINE ONLY. Applications submitted by U.S. Mail, Fax, or in person will not be accepted. Plan to submit your online application well in advance of the 5:00 pm deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Apply online by clicking on the " Apply" button located on this posting. You can also track the status of your application using this website. Any required documents and/or additional information, if any, must be received with your application at the time of filing online or within fifteen (15) calendar days from application submission to HRExams@ph.lacounty.gov. The acceptance of your application depends on whether you have clearly shown that you meet the Minimum Requirements . Fill out your application and supplemental questionnaire completely and correctly to receive full credit for any relevant education, training, and job experience you include. In the space provided for education, include the names and addresses of schools attended, dates attended, degree received, and degree major. For each job held, give the name and address of your employer, your job/position title, beginning and ending dates, number of hours worked per week, and detailed description of work and duties performed. If the application and/or Supplemental Questionnaire is/are incomplete, the application will be REJECTED . IMPORTANT NOTES: Please note that ALL information supplied by applicants and included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. Applications may be rejected at any stage of the examination and selection process. FALSIFICATION of any information may result in DISQUALIFICATION or RESCISSION OF APPOINTMENT . Utilizing VERBIAGE from Class Specification(s) and/or Minimum Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the requirements. In doing so your application will be dispositioned as INCOMPLETE and will not be accepted. Comments such as "SEE RESUME" or "SEE APPLICATION" will not be considered a valid response; therefore, using such statements will also result in your application being rejected as INCOMPLETE . FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. EQUAL EMPLOYMENT OPPORTUNITY: It is the policy of the County of Los Angeles to provide equal employment opportunity for all qualified persons, regardless of race, religion, sex, national origin, age, sexual orientation, or disability or any other characteristic protected by State or Federal law. All positions are open to qualified men and women pursuant to the Americans with Disabilities Act of 1990 and the California Fair Employment and Housing Act. The County will follow all of its obligations under State and Federal laws regarding the provision of reasonable accommodations to applicants. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. Check the website for updated information at https://lacountylibrary.org/library-locator/ . NO SHARING OF USER ID, E-MAIL AND PASSWORD: All applicants must file their application online using their OWN user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. California Relay Services Phone: (800) 735-2922 ADA Coordinator Phone: (323) 659-6546 Teletype Phone: (800) 899-4099 Alternate Teletype Phone : (800) 897-0077 Department Contact Name: Exam Analyst Department Contact Phone: (323) 659-6546 Department Contact E-mail: HRExams@ph.lacounty.gov Closing Date/Time: Continuous
Ride BART to a satisfying career that lets you both: 1) make a difference to Bay Area residents, and 2) enjoy excellent pay, benefits and employment stability. BART is looking for people who like to be challenged, work in a fast-paced environment, and have a passion for connecting riders to work, school and other places they need to go. BART offers a competitive salary, comprehensive health benefits, paid time off, and the CalPERS retirement program. Conditions of Employment All San Francisco Bay Area Rapid Transit District (BART) employees are required to be fully vaccinated against COVID-19 as a condition of employment. You will be required to show proof of your completed COVID-19 vaccination prior to receiving a final offer, unless you receive a COVID-19 Vaccination reasonable accommodation due to a medical condition or a religious exemption due to an approved sincerely held religious belief that prohibits you from receiving a vaccine. BART will review requests for a reasonable accommodation or religious exemption on a case-by-case basis. Documentation may be required. For questions, please contact BART Human Resources, Leave Management at HRDP@bart.gov . Department Energy Division Pay and Benefits BART offers comprehensive compensation and benefits programs. Benefits include CalPERS pension; excellent medical (effective January 1, 2023 current employee cost $160.96 monthly for most plans), vision, and dental coverage; supplemental insurances; paid holidays and vacation; as well as two investment programs, one of which is entirely funded by BART. BART does not participate in Social Security. Complimentary BART passes for employee and qualifying dependents. Pay Rate Non-Rep Payband 9 Annual Salary: $130,085.00 (minimum) - $197,080.00 (maximum) Posted Date February 10, 2023 Closing Date Open Until Filled *Initial review of applications will begin on March 2023. Reports To Group Manager, Sustainability Days Off Saturday and Sunday Who May Apply All current BART employees and qualified individuals who are not yet BART employees. Current Assignment This position is responsible for directing, managing, supervising and coordinating the activities and operations of the Energy Division within the Sustainability Group including energy resource procurement and management; prepares the energy budget; analyzes federal and State energy legislation and regulations; manages and negotiates contracts; coordinates assigned activities with other divisions, departments and outside agencies; provides close and responsive support to the Group Manager, Sustainability. The successful candidate will possess skills, knowledge, and experience to include the following: Ability to establish and maintain working relationship with District staff, various departments, internal and external agencies, the public, and other key stakeholders. Prepare, monitor and analyze energy budget. Analyze energy portfolio to cost-effectively achieve emerging sustainability objectives. Manage and negotiate contracts, including for energy transmission, distribution and generation. Analyze federal and state energy legislation and regulations. Provide high level strategic support to the Group Manager, Sustainability. Develop strategies and guidelines, weighs trade-offs, and prioritize key investments. Oversee implementation of renewable energy, and other energy projects. Identify, and have implemented, cost-effective energy efficiency projects, and assess project funding opportunities. Use best project management practices, including scope, schedule and budget, and organizing and directing staff and consultant resources. Plan, prepare and coordinate the preparation of reports including recommendations to the Board of Directors, committees and other management staff. Essential Job Functions Manages and oversees the activities and operations of the Energy Division within the Sustainability Group. Leads and manages long-term energy procurement strategy to achieve stable and affordable costs, and a clean power supply portfolio to serve BART facilities and rolling stock, in accordance with BART's Wholesale Electricity Portfolio Policy (WEPP). Manages energy contracts and ensures compliance with contractual agreements. Manages and participates in the development and implementation of goals, objectives, policies and priorities for assigned programs; recommends and administers policies and procedures. Monitors and evaluates the efficiency and effectiveness of service delivery methods and procedures; recommends, within departmental policy, appropriate service and staffing levels. Collaborates and coordinates energy projects and processes with other departments within the District. Oversees District, energy budget; seeks alternative sources of power. Researches and recommends energy conservation programs and seeks passage of legislation required for access to alternative sources of power. Serves as the primary point of contact with PG&E; manages and executes the transmission and distribution agreements between the District and PG&E. Monitors regulatory developments and legislation related to assigned area of responsibility; evaluates impact upon district operations; recommends and implements equipment, practice and procedural improvements. Selects, trains, motivates and evaluates assigned personnel; provides or coordinates staff training; works with employees to correct deficiencies; implements discipline and termination procedures. Oversees and participates in the development and administration of the division's annual budget; participates in the forecast of funds needed for staffing, equipment, materials and supplies; monitors and approves expenditures; implements adjustments. Administers the District’s Management Procedures, including review, approval and administration as needed; suggests revisions and updates to procedures. Serves as the liaison to outside stakeholders and agencies on energy and climate matters with other divisions, departments and outside agencies; negotiates and resolves sensitive and controversial issues. Serves as staff on a variety of boards, commissions and committees; prepares and presents staff reports and other necessary correspondence. Conducts a variety of organizational studies, investigations and operational studies; recommends modifications to budget programs, policies and procedures as appropriate. Minimum Qualifications Education: Bachelor's degree in Business Administration, Science, Finance, Economics or a related field from an accredited college or university. Experience: Five (5) years of (full-time) electricity procurement or related experience which must include at least two (2) years of supervisory experience. Substitution: Additional professional experience as outlined above may be substituted for the education on a year-for- year basis. A college degree is preferred. Knowledge of: Principles of statutory, regulatory, and commercial rights and obligations to various regulatory and non-regulatory entities. Principles of wholesale electricity facilities and rolling stock and Portfolio Policy. Principles of energy resource planning and procurement, energy consumption and exiting energy supply portfolio. Principles of financial analysis and planning, forecasting and budget analysis. Data systems and internal reporting tools. Principles and practices of general, fund, and government accounting. Principles and practices of program development and administration. Methods and techniques of statistical and economic analysis. Principles and practices of budget preparation and administration. Principles of supervision, training and performance evaluation. Principles and practices of utility companies and associated organizations. Business computer applications. Federal, State, and local funding sources. Related Federal, State and local laws, codes and regulations. Skill/Ability in: Leading and managing long-term energy procurement strategy. Working with internal stakeholders to ensure compliance with existing statutory, regulatory and commercial obligations. Negotiating with external stakeholders on contract right and obligations. Providing energy-related perspective and expertise on the Districts construction projects an expansion plans. Overseeing and participating in the management of a comprehensive budget analysis program Performing complex mathematical calculations. Recommending improvements to budgetary reporting system and format. Participating in the development and administration of division goals, objectives and procedures. Preparing clear and concise administrative and financial reports. Analyzing problems, identifying alternative solutions, projecting consequences of proposed actions and implementing recommendations in support of goals. Interpreting and applying Federal, State and local policies, laws and regulations. Establishing and maintaining effective working relationships with those contacted in the course of work. Selection Process Applications will be screened to assure that minimum qualifications are met. Those applicants who meet minimum qualifications will then be referred to the hiring department for the completion of further selection processes. The selection process for this position may include a skills/performance demonstration, a written examination, and a panel and/or individual interview. The successful candidate must have an employment history demonstrating reliability and dependability; provide copies of certificates, diplomas or other documents as required by law, including those establishing his/her right to work in the U. S; pass a pre-employment medical examination which may include a drug and alcohol screen, and which is specific to the essential job functions and requirements. Pre-employment processing will also include a background check. (Does not apply to current full-time District employees unless specific job requires additional evaluations). Application Process External applicants may only apply online, at www.bart.gov/jobs. Applicants needing assistance with the online application process may receive additional information by calling (510) 464-6112. Current employees are strongly encouraged to apply online, either at www.bart.gov/jobs, or on WebBART. Current employees may also apply using a BART paper application by delivering the completed form to the Human Resources Department, or by mailing it to P. O. Box 12688, Oakland, CA 94604-2688. All applicants are asked to complete the application in full, indicating dates of employment, all positions held, hours worked, and a full description of duties. On line applicants are invited to electronically attach a resume to the application form to provide supplemental information but should not consider the resume a substitute for the application form itself. Applications must be complete by the closing date and time listed on the job announcement. Equal Employment Opportunity The San Francisco Bay Area Rapid Transit District is an equal opportunity employer. Applicants shall not be discriminated against because of race, color, sex, sexual orientation, gender identity, gender expression, age (40 and above), religion, national origin (including language use restrictions), disability (mental and physical, including HIV and AIDS), ancestry, marital status, military status, veteran status, medical condition (cancer/genetic characteristics and information), or any protected category prohibited by local, state or federal laws. The BART Human Resources Department will make reasonable efforts in the examination process to accommodate persons with disabilities or for religious reasons. Please advise the Human Resources Department of any special needs in advance of the examination by emailing at least 5 days before your examination date at employment@bart.gov . Qualified veterans may be eligible to obtain additional veteran's credit in the selection process for this recruitment (effective Jan. 1, 2013). To obtain the credit, veterans must attach to the application a DD214 discharge document or proof of disability and complete/submit the Veteran's Preference Application no later than the closing date of the posting. For more information about this credit please go to the Veteran's Preference Policy and Application link at www.bart.gov/jobs. Other Information Please note that any job announcement may be canceled at any time. Please be prepared to present documentation in support of any required licenses, degrees, or certifications upon request. Note When you have successfully applied for this position, you will receive an auto reply e-mail acknowledging that your application was received for this position. Please retain a copy of the e-mail for your records. If you receive an auto reply that does not specifically reference this position, please email Employment Help at employment@bart.gov for assistance. To verify submission of your application, click on the 'My Career Tools' link at the top of the 'Careers Home Page' after submitting your application to view the list of applications you have submitted (including application date and status). If you have further questions, please email the Employment Help at employment@bart.gov , between the hours of 8:15am - 5:00pm, Monday- Friday.
Apr 01, 2023
Full Time
Ride BART to a satisfying career that lets you both: 1) make a difference to Bay Area residents, and 2) enjoy excellent pay, benefits and employment stability. BART is looking for people who like to be challenged, work in a fast-paced environment, and have a passion for connecting riders to work, school and other places they need to go. BART offers a competitive salary, comprehensive health benefits, paid time off, and the CalPERS retirement program. Conditions of Employment All San Francisco Bay Area Rapid Transit District (BART) employees are required to be fully vaccinated against COVID-19 as a condition of employment. You will be required to show proof of your completed COVID-19 vaccination prior to receiving a final offer, unless you receive a COVID-19 Vaccination reasonable accommodation due to a medical condition or a religious exemption due to an approved sincerely held religious belief that prohibits you from receiving a vaccine. BART will review requests for a reasonable accommodation or religious exemption on a case-by-case basis. Documentation may be required. For questions, please contact BART Human Resources, Leave Management at HRDP@bart.gov . Department Energy Division Pay and Benefits BART offers comprehensive compensation and benefits programs. Benefits include CalPERS pension; excellent medical (effective January 1, 2023 current employee cost $160.96 monthly for most plans), vision, and dental coverage; supplemental insurances; paid holidays and vacation; as well as two investment programs, one of which is entirely funded by BART. BART does not participate in Social Security. Complimentary BART passes for employee and qualifying dependents. Pay Rate Non-Rep Payband 9 Annual Salary: $130,085.00 (minimum) - $197,080.00 (maximum) Posted Date February 10, 2023 Closing Date Open Until Filled *Initial review of applications will begin on March 2023. Reports To Group Manager, Sustainability Days Off Saturday and Sunday Who May Apply All current BART employees and qualified individuals who are not yet BART employees. Current Assignment This position is responsible for directing, managing, supervising and coordinating the activities and operations of the Energy Division within the Sustainability Group including energy resource procurement and management; prepares the energy budget; analyzes federal and State energy legislation and regulations; manages and negotiates contracts; coordinates assigned activities with other divisions, departments and outside agencies; provides close and responsive support to the Group Manager, Sustainability. The successful candidate will possess skills, knowledge, and experience to include the following: Ability to establish and maintain working relationship with District staff, various departments, internal and external agencies, the public, and other key stakeholders. Prepare, monitor and analyze energy budget. Analyze energy portfolio to cost-effectively achieve emerging sustainability objectives. Manage and negotiate contracts, including for energy transmission, distribution and generation. Analyze federal and state energy legislation and regulations. Provide high level strategic support to the Group Manager, Sustainability. Develop strategies and guidelines, weighs trade-offs, and prioritize key investments. Oversee implementation of renewable energy, and other energy projects. Identify, and have implemented, cost-effective energy efficiency projects, and assess project funding opportunities. Use best project management practices, including scope, schedule and budget, and organizing and directing staff and consultant resources. Plan, prepare and coordinate the preparation of reports including recommendations to the Board of Directors, committees and other management staff. Essential Job Functions Manages and oversees the activities and operations of the Energy Division within the Sustainability Group. Leads and manages long-term energy procurement strategy to achieve stable and affordable costs, and a clean power supply portfolio to serve BART facilities and rolling stock, in accordance with BART's Wholesale Electricity Portfolio Policy (WEPP). Manages energy contracts and ensures compliance with contractual agreements. Manages and participates in the development and implementation of goals, objectives, policies and priorities for assigned programs; recommends and administers policies and procedures. Monitors and evaluates the efficiency and effectiveness of service delivery methods and procedures; recommends, within departmental policy, appropriate service and staffing levels. Collaborates and coordinates energy projects and processes with other departments within the District. Oversees District, energy budget; seeks alternative sources of power. Researches and recommends energy conservation programs and seeks passage of legislation required for access to alternative sources of power. Serves as the primary point of contact with PG&E; manages and executes the transmission and distribution agreements between the District and PG&E. Monitors regulatory developments and legislation related to assigned area of responsibility; evaluates impact upon district operations; recommends and implements equipment, practice and procedural improvements. Selects, trains, motivates and evaluates assigned personnel; provides or coordinates staff training; works with employees to correct deficiencies; implements discipline and termination procedures. Oversees and participates in the development and administration of the division's annual budget; participates in the forecast of funds needed for staffing, equipment, materials and supplies; monitors and approves expenditures; implements adjustments. Administers the District’s Management Procedures, including review, approval and administration as needed; suggests revisions and updates to procedures. Serves as the liaison to outside stakeholders and agencies on energy and climate matters with other divisions, departments and outside agencies; negotiates and resolves sensitive and controversial issues. Serves as staff on a variety of boards, commissions and committees; prepares and presents staff reports and other necessary correspondence. Conducts a variety of organizational studies, investigations and operational studies; recommends modifications to budget programs, policies and procedures as appropriate. Minimum Qualifications Education: Bachelor's degree in Business Administration, Science, Finance, Economics or a related field from an accredited college or university. Experience: Five (5) years of (full-time) electricity procurement or related experience which must include at least two (2) years of supervisory experience. Substitution: Additional professional experience as outlined above may be substituted for the education on a year-for- year basis. A college degree is preferred. Knowledge of: Principles of statutory, regulatory, and commercial rights and obligations to various regulatory and non-regulatory entities. Principles of wholesale electricity facilities and rolling stock and Portfolio Policy. Principles of energy resource planning and procurement, energy consumption and exiting energy supply portfolio. Principles of financial analysis and planning, forecasting and budget analysis. Data systems and internal reporting tools. Principles and practices of general, fund, and government accounting. Principles and practices of program development and administration. Methods and techniques of statistical and economic analysis. Principles and practices of budget preparation and administration. Principles of supervision, training and performance evaluation. Principles and practices of utility companies and associated organizations. Business computer applications. Federal, State, and local funding sources. Related Federal, State and local laws, codes and regulations. Skill/Ability in: Leading and managing long-term energy procurement strategy. Working with internal stakeholders to ensure compliance with existing statutory, regulatory and commercial obligations. Negotiating with external stakeholders on contract right and obligations. Providing energy-related perspective and expertise on the Districts construction projects an expansion plans. Overseeing and participating in the management of a comprehensive budget analysis program Performing complex mathematical calculations. Recommending improvements to budgetary reporting system and format. Participating in the development and administration of division goals, objectives and procedures. Preparing clear and concise administrative and financial reports. Analyzing problems, identifying alternative solutions, projecting consequences of proposed actions and implementing recommendations in support of goals. Interpreting and applying Federal, State and local policies, laws and regulations. Establishing and maintaining effective working relationships with those contacted in the course of work. Selection Process Applications will be screened to assure that minimum qualifications are met. Those applicants who meet minimum qualifications will then be referred to the hiring department for the completion of further selection processes. The selection process for this position may include a skills/performance demonstration, a written examination, and a panel and/or individual interview. The successful candidate must have an employment history demonstrating reliability and dependability; provide copies of certificates, diplomas or other documents as required by law, including those establishing his/her right to work in the U. S; pass a pre-employment medical examination which may include a drug and alcohol screen, and which is specific to the essential job functions and requirements. Pre-employment processing will also include a background check. (Does not apply to current full-time District employees unless specific job requires additional evaluations). Application Process External applicants may only apply online, at www.bart.gov/jobs. Applicants needing assistance with the online application process may receive additional information by calling (510) 464-6112. Current employees are strongly encouraged to apply online, either at www.bart.gov/jobs, or on WebBART. Current employees may also apply using a BART paper application by delivering the completed form to the Human Resources Department, or by mailing it to P. O. Box 12688, Oakland, CA 94604-2688. All applicants are asked to complete the application in full, indicating dates of employment, all positions held, hours worked, and a full description of duties. On line applicants are invited to electronically attach a resume to the application form to provide supplemental information but should not consider the resume a substitute for the application form itself. Applications must be complete by the closing date and time listed on the job announcement. Equal Employment Opportunity The San Francisco Bay Area Rapid Transit District is an equal opportunity employer. Applicants shall not be discriminated against because of race, color, sex, sexual orientation, gender identity, gender expression, age (40 and above), religion, national origin (including language use restrictions), disability (mental and physical, including HIV and AIDS), ancestry, marital status, military status, veteran status, medical condition (cancer/genetic characteristics and information), or any protected category prohibited by local, state or federal laws. The BART Human Resources Department will make reasonable efforts in the examination process to accommodate persons with disabilities or for religious reasons. Please advise the Human Resources Department of any special needs in advance of the examination by emailing at least 5 days before your examination date at employment@bart.gov . Qualified veterans may be eligible to obtain additional veteran's credit in the selection process for this recruitment (effective Jan. 1, 2013). To obtain the credit, veterans must attach to the application a DD214 discharge document or proof of disability and complete/submit the Veteran's Preference Application no later than the closing date of the posting. For more information about this credit please go to the Veteran's Preference Policy and Application link at www.bart.gov/jobs. Other Information Please note that any job announcement may be canceled at any time. Please be prepared to present documentation in support of any required licenses, degrees, or certifications upon request. Note When you have successfully applied for this position, you will receive an auto reply e-mail acknowledging that your application was received for this position. Please retain a copy of the e-mail for your records. If you receive an auto reply that does not specifically reference this position, please email Employment Help at employment@bart.gov for assistance. To verify submission of your application, click on the 'My Career Tools' link at the top of the 'Careers Home Page' after submitting your application to view the list of applications you have submitted (including application date and status). If you have further questions, please email the Employment Help at employment@bart.gov , between the hours of 8:15am - 5:00pm, Monday- Friday.
Sonoma County, CA
Santa Rosa, California, United States
Position Information Grow your career and make a difference in your community. Bring your behavioral health experience to the County of Sonoma. Starting salary up to $62.17/hour ($129,756/year), a cash allowance of $600/month, and a competitive total compensation package!* What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to flexible work arrangements and excellent benefits* including: A hybrid telework schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment Eligibility for a salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County paid 100% premium contribution for the majority of employee-only and employee + family health plan options An annual Staff Development/Wellness Benefit allowance of up to $1,000/1700 and ongoing education/training opportunities County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits Retirement fully integrated with Social Security May be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment About the Position As a critical member of the Behavioral Health Division in the Department of Health Services (DHS), the Client Care Manager (CCM) provides clinical and administrative oversight of the Sonoma County Behavioral Health Division Crisis Stabilization Unit (CSU), a 24-hour facility that provides evaluation, stabilization, medication, and referral for Sonoma County residents in mental health crisis. The CCM co-manages the unit with a second CCM with support from the Acute & Forensics Section Manager, an assigned Patient Care Analyst from the Quality Assessment and Performance Improvement section, the Supervising Nurse, and a Behavioral Health Clinical Specialist. The CCM position directly supervises up to 50 full-time, part-time, extra-help, and contracted staff; ensures the program meets federal and state mandates; and is responsible for creating efficient, safe, effective, and fiscally sound processes. The Client Care Manager collaborates closely with law enforcement, local emergency rooms, the jail, and community-based providers. This position requires 24 hour on-call availability for one week at a time approximately every five weeks. This is shared with the other CCM and three Section Managers. The CCM is responsible for: Ensuring staff are trained, the training is tracked, safety incidents are investigated, and corrective action is taken Overseeing the provision of trauma-informed clinical care of adults and youth in crisis Ensuring CSU beds are filled and clients have safe and timely discharges to the correct level of care Coordinating with community partners (law enforcement, jail mental health, and mobile crisis teams in particular) to reduce barriers to crisis care, create smooth workflows, and to reduce taxpayer burden by ensuring Medi-Cal beneficiaries are served at the right level of crisis care Authorizing hospitalizations when appropriate; and working on finding alternatives whenever possible Coordinating closely with the managers of the Access Team, Hospital Liaison Team, Transitional Recovery Team, and other outpatient teams to create smooth transitions for clients and keep them connected to services Coordinating with HR around personnel actions when needed Providing strengths-based supervision and administrative support for CSU staff Coordinating closely with security company and temp staffing agencies to ensure appropriate staffing and ongoing training with guards, nursing assistants, and temporary clinical and medical staff The ideal candidate will possess: Managerial experience in a Behavioral Health setting, including program planning, budgeting, resource management, and leading change processes Experience working in a mental health crisis setting and managing assaultive behavior Knowledge and understanding of operating a safety program The ability to teach and model, behavioral de-escalation techniques, motivational interviewing, and trauma-informed, and recovery-oriented care Knowledge of the provision of Medi-Cal services in a community mental health setting The ability to facilitate team meetings Strong supervisory and communication skills The ability to collaborate effectively with community partners Experience making timely clinical decisions from a trauma-informed and recovery-oriented perspective The ability to understand and synthesize data toward quality improvement The ability to implement evidence-based practices Facility with Word, Outlook, and scheduling software; the ability to use Excel is desirable About the Crisis Stabilization Unit (CSU) The CSU's dedicated team of licensed mental health clinicians, psychiatric nurses, and psychiatrists provide crisis intervention, medication assessment, stabilization, and information and referral services 24-hours a day, 7 days a week for adults, children, and families experiencing a mental health crisis. The CSU provides up to 23-hours of supportive care, including medications for individuals in an acute mental health crisis. For those needing a higher level of care, voluntary crisis residential services or inpatient hospitalization are arranged. Please visit the Behavioral Health Division's website for more information on its programs and services. *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Salary Resolution (SalRes) and our Employee Benefits Directory . This recruitment is being conducted to fill a Client Care Manager position in the Department of Health Services. This employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Education & Experience: Any combination of education, training, and experience which would likely provide the required knowledge and abilities listed above, while meeting the legal minimum requirements established by the State of California for managing a Mental Health Program. Normally, this would include one of the following: A psychiatrist who directs a service shall have a license as a physician and surgeon in this state and show evidence of having completed the required course of graduate psychiatric education as required and shall have two years of postdoctoral work experience in a mental health setting. (OR) A psychologist who directs a service shall have obtained a California license as a psychologist and shall have two years of postdoctoral work experience in a mental health setting. (OR) A clinical social worker who directs a service shall have a California license as a clinical social worker and shall have two years of postmaster’s work experience in a mental health setting. (OR) A marriage and family therapist who directs a service shall have obtained a California license as a marriage and family therapist and shall have two years of postmaster’s work experience in a mental health setting. (OR) A nurse shall be licensed to practice as a registered nurse by the Board of Nursing Education and Nurse Registration in this State and possess a master’s degree in psychiatric or public health nursing, and two years of nursing work experience in a mental health setting. Additional post baccalaureate nursing experience in a mental health setting may be substituted on a year-for-year basis for the educational requirement. (AND) For any of the above types of licensure, at least one additional year of work experience in a supervisory or administrative capacity in a mental health program is required. License: Possession of a valid State of California license to practice as a: Psychiatrist, Psychologist, Licensed Clinical Social Worker, Licensed Marriage and Family Therapist, or Registered Nurse. Possession of a valid driver’s license at the appropriate level including special endorsements, as required by the State of California, may be required depending upon assignment to perform the essential job functions of the position. Knowledge, Skills, and Abilities Considerable knowledge of: modern methods, theories, techniques, tasks, and procedures used in 24-hour mental health program; particularly public sector programs; the functions, activities and inter-relationship of County programs and the workings of County government; current developments in the related service professions and methods of informing all levels of staff of these developments; all aspects of medical terminology, program routines, procedures, equipment and facilities; Federal, State, and local rules, regulations, policies, and procedures regulating clinical programs; continuing education needs of service personnel; leadership, management, and supervisory techniques used in 24-hour programs; safety and emergency procedures. Working knowledge of: the use, administration, and effects of medicines and narcotics; Knowledge of: budgeting and cost containment procedures. Ability to: direct the work of a large staff, to prepare assignment schedules, and review reports; develop and implement staffing patterns and to supervise large-scale application of both routine and complex client care situations; perform advanced clinical and administrative tasks of a 24-hour mental health program; communicate ideas effectively to individuals and groups; analyze situations accurately and adopt effective course of action; establish and maintain effective working relationships with staff, physicians, other personnel, community agencies, and educational institutions; supervise staff, program supervisors and managers; maintain appropriate records. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application and should be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for thorough asses sment of your qualifications. Responses which state "See Resume" or "See Application" may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%). Each application and supplemental questionnaire will be thoroughly evaluated for satisfaction of minimum qualifications and relevance of educational coursework, training, experience, knowledge, and abilities that relate to this position. Candidates possessing the most appropriate job-related qualifications will be placed on an employment list and referred to the department for selection interviews. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. IMPORTANT INFORMATION - Positions that are assigned to one or more facilities with a COVID-19 and/or influenza vaccine mandate pursuant to the California Department of Public Health must meet all vaccination requirements. Documented proof of vaccination(s) will be required. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Continuous recruitments may close without notice at any time that a sufficient number of qualified applications have been received. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: DP HR Technician: RR IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: MANAGEMENT* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation accrual and sick leave accruals; additional management leave annually; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choice of five health plans (a PPO, EPO, HMO, and two deductible HMOs) with a County paid premium contribution. Cash Allowance : In addition to monthly salary, a cash allowance of approximately $600 per month. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331 .Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900 . *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: Continuous
Apr 01, 2023
Full Time
Position Information Grow your career and make a difference in your community. Bring your behavioral health experience to the County of Sonoma. Starting salary up to $62.17/hour ($129,756/year), a cash allowance of $600/month, and a competitive total compensation package!* What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to flexible work arrangements and excellent benefits* including: A hybrid telework schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment Eligibility for a salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County paid 100% premium contribution for the majority of employee-only and employee + family health plan options An annual Staff Development/Wellness Benefit allowance of up to $1,000/1700 and ongoing education/training opportunities County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits Retirement fully integrated with Social Security May be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment About the Position As a critical member of the Behavioral Health Division in the Department of Health Services (DHS), the Client Care Manager (CCM) provides clinical and administrative oversight of the Sonoma County Behavioral Health Division Crisis Stabilization Unit (CSU), a 24-hour facility that provides evaluation, stabilization, medication, and referral for Sonoma County residents in mental health crisis. The CCM co-manages the unit with a second CCM with support from the Acute & Forensics Section Manager, an assigned Patient Care Analyst from the Quality Assessment and Performance Improvement section, the Supervising Nurse, and a Behavioral Health Clinical Specialist. The CCM position directly supervises up to 50 full-time, part-time, extra-help, and contracted staff; ensures the program meets federal and state mandates; and is responsible for creating efficient, safe, effective, and fiscally sound processes. The Client Care Manager collaborates closely with law enforcement, local emergency rooms, the jail, and community-based providers. This position requires 24 hour on-call availability for one week at a time approximately every five weeks. This is shared with the other CCM and three Section Managers. The CCM is responsible for: Ensuring staff are trained, the training is tracked, safety incidents are investigated, and corrective action is taken Overseeing the provision of trauma-informed clinical care of adults and youth in crisis Ensuring CSU beds are filled and clients have safe and timely discharges to the correct level of care Coordinating with community partners (law enforcement, jail mental health, and mobile crisis teams in particular) to reduce barriers to crisis care, create smooth workflows, and to reduce taxpayer burden by ensuring Medi-Cal beneficiaries are served at the right level of crisis care Authorizing hospitalizations when appropriate; and working on finding alternatives whenever possible Coordinating closely with the managers of the Access Team, Hospital Liaison Team, Transitional Recovery Team, and other outpatient teams to create smooth transitions for clients and keep them connected to services Coordinating with HR around personnel actions when needed Providing strengths-based supervision and administrative support for CSU staff Coordinating closely with security company and temp staffing agencies to ensure appropriate staffing and ongoing training with guards, nursing assistants, and temporary clinical and medical staff The ideal candidate will possess: Managerial experience in a Behavioral Health setting, including program planning, budgeting, resource management, and leading change processes Experience working in a mental health crisis setting and managing assaultive behavior Knowledge and understanding of operating a safety program The ability to teach and model, behavioral de-escalation techniques, motivational interviewing, and trauma-informed, and recovery-oriented care Knowledge of the provision of Medi-Cal services in a community mental health setting The ability to facilitate team meetings Strong supervisory and communication skills The ability to collaborate effectively with community partners Experience making timely clinical decisions from a trauma-informed and recovery-oriented perspective The ability to understand and synthesize data toward quality improvement The ability to implement evidence-based practices Facility with Word, Outlook, and scheduling software; the ability to use Excel is desirable About the Crisis Stabilization Unit (CSU) The CSU's dedicated team of licensed mental health clinicians, psychiatric nurses, and psychiatrists provide crisis intervention, medication assessment, stabilization, and information and referral services 24-hours a day, 7 days a week for adults, children, and families experiencing a mental health crisis. The CSU provides up to 23-hours of supportive care, including medications for individuals in an acute mental health crisis. For those needing a higher level of care, voluntary crisis residential services or inpatient hospitalization are arranged. Please visit the Behavioral Health Division's website for more information on its programs and services. *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Salary Resolution (SalRes) and our Employee Benefits Directory . This recruitment is being conducted to fill a Client Care Manager position in the Department of Health Services. This employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Education & Experience: Any combination of education, training, and experience which would likely provide the required knowledge and abilities listed above, while meeting the legal minimum requirements established by the State of California for managing a Mental Health Program. Normally, this would include one of the following: A psychiatrist who directs a service shall have a license as a physician and surgeon in this state and show evidence of having completed the required course of graduate psychiatric education as required and shall have two years of postdoctoral work experience in a mental health setting. (OR) A psychologist who directs a service shall have obtained a California license as a psychologist and shall have two years of postdoctoral work experience in a mental health setting. (OR) A clinical social worker who directs a service shall have a California license as a clinical social worker and shall have two years of postmaster’s work experience in a mental health setting. (OR) A marriage and family therapist who directs a service shall have obtained a California license as a marriage and family therapist and shall have two years of postmaster’s work experience in a mental health setting. (OR) A nurse shall be licensed to practice as a registered nurse by the Board of Nursing Education and Nurse Registration in this State and possess a master’s degree in psychiatric or public health nursing, and two years of nursing work experience in a mental health setting. Additional post baccalaureate nursing experience in a mental health setting may be substituted on a year-for-year basis for the educational requirement. (AND) For any of the above types of licensure, at least one additional year of work experience in a supervisory or administrative capacity in a mental health program is required. License: Possession of a valid State of California license to practice as a: Psychiatrist, Psychologist, Licensed Clinical Social Worker, Licensed Marriage and Family Therapist, or Registered Nurse. Possession of a valid driver’s license at the appropriate level including special endorsements, as required by the State of California, may be required depending upon assignment to perform the essential job functions of the position. Knowledge, Skills, and Abilities Considerable knowledge of: modern methods, theories, techniques, tasks, and procedures used in 24-hour mental health program; particularly public sector programs; the functions, activities and inter-relationship of County programs and the workings of County government; current developments in the related service professions and methods of informing all levels of staff of these developments; all aspects of medical terminology, program routines, procedures, equipment and facilities; Federal, State, and local rules, regulations, policies, and procedures regulating clinical programs; continuing education needs of service personnel; leadership, management, and supervisory techniques used in 24-hour programs; safety and emergency procedures. Working knowledge of: the use, administration, and effects of medicines and narcotics; Knowledge of: budgeting and cost containment procedures. Ability to: direct the work of a large staff, to prepare assignment schedules, and review reports; develop and implement staffing patterns and to supervise large-scale application of both routine and complex client care situations; perform advanced clinical and administrative tasks of a 24-hour mental health program; communicate ideas effectively to individuals and groups; analyze situations accurately and adopt effective course of action; establish and maintain effective working relationships with staff, physicians, other personnel, community agencies, and educational institutions; supervise staff, program supervisors and managers; maintain appropriate records. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application and should be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for thorough asses sment of your qualifications. Responses which state "See Resume" or "See Application" may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%). Each application and supplemental questionnaire will be thoroughly evaluated for satisfaction of minimum qualifications and relevance of educational coursework, training, experience, knowledge, and abilities that relate to this position. Candidates possessing the most appropriate job-related qualifications will be placed on an employment list and referred to the department for selection interviews. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. IMPORTANT INFORMATION - Positions that are assigned to one or more facilities with a COVID-19 and/or influenza vaccine mandate pursuant to the California Department of Public Health must meet all vaccination requirements. Documented proof of vaccination(s) will be required. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Continuous recruitments may close without notice at any time that a sufficient number of qualified applications have been received. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: DP HR Technician: RR IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: MANAGEMENT* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation accrual and sick leave accruals; additional management leave annually; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choice of five health plans (a PPO, EPO, HMO, and two deductible HMOs) with a County paid premium contribution. Cash Allowance : In addition to monthly salary, a cash allowance of approximately $600 per month. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331 .Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900 . *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: Continuous
