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Introduction THIS IS A NEW ASSEMBLED EXAMINATION . The eligible list resulting from this examination will cancel any existing list and may last approximately one year but can be extended. Supplemental Questionnaire: A properly completed Supplemental Questionnaire must be submitted with each application. Failure to submit the Application or Supplemental Questionnaire will result in disqualification. Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00:00 p.m. on the Last Day for Filing. Applications and Supplemental Questionnaire will only be accepted online. DESCRIPTION THE AGENCY Alameda County Department of Child Support Services (ACCSS) believes that all parents should be fully engaged in supporting the wellbeing of their children. To meet our Vision, ACCSS is committed to serving the children and families of Alameda County in ways that are innovative, responsive, efficient, compassionate and in tune with the rich diversity of our community. Our customers are mothers, fathers, caregivers, children, community partners and the residents of Alameda County. ACCSS's core business is to provide assistance to families through establishment of parentage, the establishment of child support orders for monetary and medical support, and through the enforcement of child support orders. To carry out this Mission, our employees are dedicated and talented people who leverage their skills and passion for public service to meet customer needs. Through coordinated efforts and collaboration with community partners, ACCSS collects and distributes important child support, enhancing self-efficiency and the well-being of families throughout Alameda County. Alameda Child Support Services' culture and business operations are shaped by the following key principles: Family Focused: Partner with families to eliminate barriers to providing reliable child support to their children. Dynamic Workforce: Attract, retain, and develop a highly skilled and engaged workforce. Operational Excellence: Focus on the highest level of performance and efficiency in our service delivery. Innovation: Meet the needs of families through creative solutions. Collaboration: Partner with the community to create an ecosystem of support services. For more information about Alameda County Child Support Services click HERE . For more information about the State of CA Child Support, click HERE . THE POSITION The incumbent will plan, organize, implement, and direct the management of operational activities for one or more functional areas within the Department of Child Support Services; to develop and implement objectives, goals, policies and procedures; supervise and evaluate child support programs and services; provide staff support to higher level management within the child support services area; select, train, and provide direction to subordinate supervisory, technical and clerical staff within multiple units; and to perform related work as required. For more detailed information about the job classification, visit: Child Support Program Manager (#1410) IDEAL CANDIDATE In addition to meeting the minimum qualifications stated below, the ideal Child Support Program Manager at the Alameda County Department of Child Support Services is a leader who: Drives towards success. Exhibits professionalism. Takes action, makes decisions, and shapes team or group priorities to reflect the organization's vision and values. Develops effective working relationships with diverse groups. Takes action to continually improve. Takes a structured approach to managing self and others. Sets performance goals and maintains accountability for results. Focuses on guiding others to accomplish work objectives. Effectively manages time, resources, and utilizes new approaches, new methods, and new technologies to ensure work is completed efficiently and cost effectively. Adapts quickly to change and demonstrates resilience. Delivers clear, effective communication and takes responsibility for understanding others. Plans work and measures results. Identifies problem areas; creates and implements plans to correct. MINIMUM QUALIFICATIONS Either Pattern I Experience: The equivalent of two years of full-time experience as a Child Support Supervisor II, Call Center Manager or in an equivalent or higher-level class in the Alameda County classified services. (Non-classified service includes Hospital Authority and the Consolidated Courts.) (Possession of a bachelor's degree with a major in business or public administration, public relations, communications, social service field, or a closely related field may be substituted for one year of the required experience.) Or Pattern II Experience: The equivalent of four years of full-time professional administrative experience which includes at least one year of first line supervisory experience. (Possession of a bachelor's degree with a major in business or public administration, public relations, communications, social service field, or a closely related field may be substituted for two years of the required full time professional administrative experience.) Special Requirements: 1. All candidates must possess a valid California State Motor Vehicle driver's license. 2. A thorough background investigation, including fingerprinting will be conducted of all candidates who have accepted a conditional offer of employment to ensure they are suitable for Child Support related work. A felony conviction will be disqualifying. NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS The most suitably qualified candidates will possess the following competencies: Knowledge of: Organization, programs, and functions of the various operational areas of Child Support Services. Federal, State, and local laws, as well as codes, regulations and mandates pertinent to child support services. Principles of supervision, training, personnel, performance management and employee development. Community resource development and collaboration. Child support principles and casework techniques. Client and public relations. Automated system capabilities and applications. Ability to: Communicate effectively, both orally and in writing; prepare detailed reports, procedures, and correspondence. Plan, direct, organize, and coordinate operational activities within child support services. Plan, organize, assign, and review the work of subordinates. Train, guide and evaluate the development of subordinates. Evaluate program operations and functions for improved efficiency and effectiveness. Establish and maintain effective relationships and work cooperatively with others inside and outside the department. Interpret, apply, and explain complex laws and regulations. Make effective decisions. Identify, research and analyze problems accurately; develop recommendations and take appropriate action to resolve problems. Leverage technology to improve program operations and service delivery. Represent the Department of Child Support Services in dealings with representatives of other agencies, departments, and the public. Provide management control. Exhibit leadership skills. Be flexible. EXAMINATION COMPONENTS THE EXAMINATION WILL CONSIST OF THE FOLLOWING STEPS: A review of candidates' application to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process. A review of the supplemental questionnaire to determine the best qualified. Those candidates considered the best qualified will move on to the final step in the examination process. An oral interview which will be weighted as 100% of the candidates' final examination score. The oral interview may contain situational exercises. Candidates must attain a qualifying rating on each portion of this recruitment. WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED EXAMINATION STEPS. Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. For more information on the Civil Service Selection process, please visit the "What You Need to Know" section of our website, www.acgov.org/hrs . Selection Plan Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency: TENTATIVE SELECTION PLAN Deadline for Filing: 5:00:00 p.m., Friday, April 14, 2023 Review of Applications for Minimum Qualifications: by week of April 24, 2023 Review ofQuestionnaire for Best Qualified: by week of May 15, 2023 *Oral Examination: Week of June 19 - 26, 2023 *The combined oral examination/hiring interview, in addition to establishing an eligibility list, may serve as the final selection interview for vacancies in this classification. WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County's Reasonable Accommodation Policy and applicable statutes. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing. Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes. For more information regarding our Reasonable Accommodation procedures, please visit our website: www.acgov.org/hrs . BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) Accidental Death and Dismemberment Insurance County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 11 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Management Paid Leave** Catastrophic Sick Leave Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. ** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave. Conclusion All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @jobaps.com, Noreplyalamedacountyhr@acgov.org, acgov.org and Noreply@jobaps.com as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the 'My applications' button on the Current Job Openings page. Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a county recruitment. NOTE: All notices are generated through an automated email notification system. Replies to the email box Noreply@jobaps.com and Noreplyalamedacountyhr@acgov.org are routed to an unmonitored mailbox. If you have questions, please go to our website at www.acgov.org/hrs . You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied. Erika Beams, Human Resources Analyst Human Resource Services Division, County of Alameda Email Address Link: ERIKA.BEAMS@ACGOV.ORG | Phone: 510-272-6393 www.acgov.org/hrs DISASTER SERVICE WORKER All Alameda County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY Alameda County has a diverse workforce, that is representative of the communities we serve and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment. Closing Date/Time: 4/14/2023 5:00:00 PM

Introduction Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov . POSITION INFORMATION The Department of Child Support Services is currently hiring for the permanent position of Child Support Specialist - I. This position provides you the opportunity to work for a county that thrives on working collaboratively and overcoming challenges. We are seeking a game changer, someone who loves what they do and is motivated to share their knowledge with others. To learn more about the Child Support Services Department please visit our website - Child Support Services . Depending on area of assignment, telecommute options may be available after completion of the probationary period, subject to approval by the Appointing Authority. BENEFITS Placer County offers a comprehensive benefits package to employees, including: Holidays: 14 paid holidays per year, 2 of which are floating holidays* Vacation leave: 10 days/year with ability to accrue 25 days/year Sick leave: 12 days/year* Cafeteria plan: 6% of employee’s salary will be contributed towards employee to use towards 401(k), dependent care, medical co-insurance, or cash Medical, dental, and vision insurance available for employees and dependents $50,000 life insurance policy at no cost to employee CalPERS retirement plans Retiree medical insurance Deferred compensation Education allowance: up to $1,200 per year Bilingual incentive: incumbents may be eligible for bilingual incentive pay depending upon operational needs and certification of proficiency. *Amounts will be prorated for part-time employees and employees hired after the first of the year. The information above represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire about the most current benefit package during hiring interviews or by contacting the Human Resources Department. For a detailed listing of benefits, please click here to view General benefits . For more information regarding the benefits Placer County has to offer, please visit Placer County's Human Resources website. DEFINITION To interview, collect and record a variety of legal and related documents, including financial information from individuals involved in child support cases; to establish support obligation(s) including determining the ability to pay and resolving payment issues; to review cases and payment records for compliance; to prepare and produce court documents specific to child support obligations including payment and medical support; and to initiate remedial steps to assure compliance. DISTINGUISHING CHARACTERISTICS This is the entry level class in the Child Support Specialist series. This class is distinguished from the journey level by the performance of the more routine tasks and duties assigned to positions within this series. Employees at this level are not expected to perform with the same independence of direction and judgment on matters allocated to the journey level. Since this class is typically used as a training class, employees may have only limited or no directly related work experience. Employees work under immediate supervision while learning job tasks. SUPERVISION RECEIVED AND EXERCISED Receives immediate supervision from the Child Support Supervisor and technical and functional supervision from a Senior Child Support Specialist. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Conduct, respond to, or initiate personal and/or telephone interview withinvolved partiesconcerningchild support matters; collect, review and verify information shown on application forms; maintain case files;draft letters to individuals and agencies to obtain information; contact persons or agencies for information regarding validity of case data and information pertinent to the whereabouts ofparents; explain and initiate support agreements withparents and enforce existing support orders. Apply federal, state and local laws, ordinance, rules and procedures to secure current and delinquent child support payments. Compile background documentation and information; examine financial background and determine ability to pay; attempt to secure stipulated agreements.. Prepare, complete and submit routine legal and related documentation and formsin order to establish and/or enforce court orders, including but not limited to orders of examination, contempt citations, writs of execution, wage assignments, summons, complaints, notice of motions and warrants. Locate parents by checking various sources such as current address, past and present employers, commercially prepared reference materials and services and other governmental agency data. Review cases, payment records and complaints concerning failure to provide child support and initiate remedial enforcement actionsto assure compliance with court orders. Provide routine support to attorneys in preparation for court including, but not limited to, preparing guideline calculations, contacting parties in an attempt to reach agreements and ensuring their presence at court; attend court hearings and prepare, review and serve court orders. Utilize a variety of local and state-wide databases to locate parents and research information regarding assets, income, and liabilities. Receive and respond to questions regarding general child support laws, court orders, rules, regulations and policies. May be requested to assist with on-the-job training of newly hired staff regarding routine policies and procedures. Complete necessary financial instructions to initiate support processes; conduct audits to ensure correctness of financial information and payments; receive, research and respond to questions from customers. Follow appropriate procedures to protect the rights and confidentiality of parties. Prepare documentation in establishing paternity. Prepare daily logs and evidence for legal staff; review cases and make recommendations for appropriate legal actions; may testify in court regarding case records. Prepare correspondence and maintain files as necessary. Provide general information to the public; make referrals to appropriate agencies regarding enforcement of criminal and civil procedures, visitation and related domestic problems. Perform related duties as assigned. MINIMUM QUALIFICATIONS It is the responsibility of applicants to identify in their application materials how they meet the minimum qualifications listed below. Experience and Training Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: Two years of responsible journey level clerical experiencethat includes substantial public contactinvolving interviewing customers,obtaining financial and personal history information. Experience preparing legal documents or performing collection duties is desirable. Training: Equivalent to the completion of the twelfth grade. Required License or Certificate: May need to possess a valid driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Modern office procedures, methods and computer equipment. Correct English usage, spelling, grammar and punctuation. Business letter writing. Principles and practices of customer service. Basic mathematical principles. Ability to: Learn proper interviewing techniques and applications. Continuously, review case documents related to child support activities; interview individuals or parties; identify necessary documentation needed per legal requirements; problem solve case status and developments; understand and interpret Department policies and procedures; explain operations to the public. On a continuous basis, sit at desk and/or stand at counter for long periods of time. Intermittently twist and reach office equipment; kneel or twist to retrieve files; write or use keyboard to communicate through written means; lift light weight. Learn to plan and maintain adequate records and procedures. Learn to understand and apply complex laws and regulations affecting child support activities. Compose general correspondence and letters. Learn to work independently in the absence of direct supervision; effectively prioritize work and apply sound time management principles. Learn to analyze, evaluate and process customer information including financial data from an extensive case load while ensuring compliance with time frames and regulatory requirements. Perform mathematical calculations accurately and rapidly. Learn to complete and produce a variety of routine legal documents and forms as they relate to the establishment and enforcement of child support. Learn to analyze situations quickly and objectively and to determine proper course of action. Learn to exercise problem-solving abilities with sound independent judgment. Type at a speed necessary for successful job performance. Operate a variety of office equipment includingcomputer equipment, cameras with ancillary equipment, and other equipment. Maintain a calm and unbiased perspective when interviewing customers. Maintain strict confidentiality. Apply principles of customer service. Communicate clearly and concisely, both orally and in writing. Work with various cultural and ethnic groups in a tactful and effective manner. Establish and maintain effective working relationships with those contacted in the course of work. SELECTION PROCEDURE Written Examination (100%) - Testing Dates Updated - Now Tentatively Scheduled for April 21, 2023 - April 24, 2023 After the posted filing deadline, qualified candidates will receive a notification via email when the examination is available. The online examination may include multiple choice, true/false, fill-in, matching, and/or essay type questions directly related to the required knowledge and abilities for this classification. Note: Candidates will have approximately four (4) calendar days from the date of notification to complete the online examination. Only one attempt will be permitted. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County.Placer County is an equal opportunity employer and is committed to an active nondiscrimination program.It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment.All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact theHuman ResourcesDepartment at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Conclusion For questions regarding this recruitment, please contact Preciosa Ayala-Burkhardt, Administrative Technician, at payala@placer.ca.gov or (530) 886-4637. Closing Date/Time: 4/3/2023 5:00:00 PM

Title: Child Support Processing Clerk Pay Grade: Grade 7 Starting Pay: $41,480.46 Departmental Mission Statement: To deliver timely justice to the public by providing equal access to a fair, equitable, and efficient forum to resolve family and probate legal matters and to and assist and protect all individuals, families, and children in an impartial and respectful manner. Probate and Family Court Organization Profile This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This series is responsible for performing a variety of duties related to the establishment and enforcement of court orders pertaining to divorce, separation and paternity matters involving minor children within the Probate and Family Court Department. In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court consistent with policies on confidentiality. The position title above the entry level requires the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry-level position title and are eligible for reclassification to the higher-level position titles within this series consistent with the specifications for the higher-level position titles. The position titles revert to the entry-level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry-level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Child Support Processing Clerk I - This is the entry-level position title within this series. Employees at this level are expected to perform a variety of simple to moderately complex duties requiring knowledge of specific court procedures and general awareness of laws that determine those procedures. Child Support Processing Clerk II - This is the second-level position title within this series. Employees at this second level are expected to perform more complex and responsible case processing functions requiring advanced knowledge of specific court procedures and general awareness of laws that determine those procedures. This series requires the ability to perform those duties with limited supervision and the exercise of more independent judgment. Duties: Child Support Processing Clerk I Duties: Performs general intake case duties including receiving court papers and documents from the Department of Revenue and other parties. Checks index for new cases assigns docket numbers and prepares index and docket sheets. Dockets all complaints, judgments, orders, income assignments, and actions taken by the Court on the hearing date. Copies, files, retrieves, and sorts court papers, documents, and folders according to established procedures. Provides customer service in paternity and child support cases to attorneys, litigants, law enforcement personnel, and the general public. Distributes the Child Support Case Intake Form and Child Support Enforcement Services Application Form to parties in child support matters. Responds to routine requests for information concerning cases, scheduling, and court procedures. Performs other duties as the needs of the Court require. Child Support Processing Clerk II Additional Duties: Provides customer service in paternity and child support cases to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and/or detailed nature. Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness and determining to process required prior to entering them in the permanent record, identifying inaccuracies and or discrepancies, and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor. Assists in the training of new employees and in the ongoing training of other employees in child support matters. Responds to unusual and complicated requests for information concerning cases, scheduling and court procedures. May serve as a "floating processing clerk" who is able to perform complex case processing functions related to child support orders in different work units within the office as required. Performs all of the duties of the lower level within this series and other duties as the needs of the court require. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Child Support Processing Clerk: Child Support Processing Clerk I Requirements Graduation from high school or its equivalent. Some general clerical or customer service experience. Ability and experience using personal computers, including word processing software such as MS Word. Experience with spreadsheet software such as MS Excel is preferred. General knowledge of modern office practices and procedures. Ability to serve the public and others with business with the court in a courteous and professional manner. Ability to learn the procedures and functions, manual and automated, of the office to which assigned. Ability to understand and follow verbal and written instructions. Ability to perform routine data entry at an acceptable rate of speed. Ability to establish and maintain effective working relationships with court staff. Ability to communicate effectively with others. Child Support Processing Clerk II Additional Requirements: A minimum of two years of experience as a Child Support Processing Clerk I. Demonstrated understanding and training in the court's automated case processing system, as well as all of the procedures, manual and automated, related to child support cases processed within the work unit or functional area to which assigned. Working knowledge and ability to effectively use MassCourts or other court-used automated case management systems. Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. Demonstrated ability to provide specialized or technical information. Demonstrated ability to identify problems with court documents, papers, and filings and to take appropriate action within established guidelines. Demonstrated ability to exercise more independent judgment when appropriate. Demonstrated ability to identify problems with court documents, papers, and filings and to take appropriate action within established guidelines. demonstrated ability to function as a resource person. Demonstrated ability to train employees. Closing Date/Time: 2023-06-29

San Joaquin County, a place where YOU belong! The average person spends one third of their life at work. Why not spend that time in an environment where you are seen for who you are, celebrated for the diversity you bring, and valued for your potential to contribute to an innovative and dynamic workforce? San Joaquin County is committed to creating and sustaining an inclusive and equitable workplace which supports and values our diverse community. Come join us! This is where YOU belong. The San Joaquin County Department of Child Support Services (DCSS) is a resource for parents - custodial and noncustodial - and legally acknowledged guardians - that works to ensure children and families receive court ordered financial and medical support. DCSS partners with parents to develop cooperative family relationships and shared responsibilities. We help ALL parents navigate the child support process from beginning to end, whether the parents were married or not, live in different states, or are even in a different country. DCSS promotes a positive culture, efficiencies in program operations, and expansion of services, by collaborating with other county agencies to improve the lives of the families requesting our services. We treat our employees as we treat our customers, recognizing our team members as an integral part of our growth and success. Come join our Team! We have two locations - in Stockton and Tracy We offer training We offer a hybrid work environment We offer promotional opportunities We offer flexible work schedules We offer retirement, flexible spending accounts, medical insurance We model a family friendly environment Learn more about our program by clicking on the links below: What is child support? https://youtu.be/R7dkf_F5nO4 https://youtu.be/Yzkb_ol8Hk4 What services does the Department of Child Support Services offer? https://youtu.be/lRyqyX9Gjb4 For more information about San Joaquin County DCSS, please click on the following link: Department of Child Support Services The Position: Under close supervision, the Child Support Officer applies child support enforcement procedures to obtain and modify court orders for support, and to collect on current and delinquent child support payments. The position is responsible for the ongoing case management of an assigned child support caseload; and may be assigned to a specialized case management team, including the Case Financial Team which performs case financial transactions, or the Intergovernmental Team, which works with other states, tribes, and countries to manage cases. In this position, you are the face of the department, you understand the purposes, objectives, practices and procedures of the child support program. You are our voice. By sharing knowledge and educating our customers on the life cycle of a child support case, you will promote positive relationships and gain the trust and respect of our customers. In addition to the knowledge and abilities listed below, the ideal candidate will possess a high level of integrity, a strong sense of ethics, and dedication to customer service. This examination is being given to fillvacancies in the Department of Child Support Services and to establish an eligible list which may be usedto fill future vacancies. Pre-Employment Background: Potential new hires into this classification are required to successfully undergo a background investigation, which includes fingerprinting, a criminal history screening and citizenship/residency validation as a condition of employment and as a condition of continued employment. Employees must also undergo reinvestigation at least every ten years. Resumes will not be accepted in lieu of an application. A completed application must be postmarked or received online by the final filing deadline. NOTE: All correspondences relating to this recruitment will be delivered via e-mail. The e-mail account used will be the one provided on your employment application during time of submittal. Please be sure to check your e-mail often for updates. If you do not have an e-mail account on file, Human Resources will send you correspondences via US Mail. The following incentives and bonuses may be available for eligible new hires . Incentives and bonuses are subject to approval by Human Resources: Vacation Accrual Rate : San Joaquin County vacation accrual rate consistent with the candidate's total years of public service. Sick Leave : Candidates leaving other employment may receive credit for actual non-reimbursable sick leave hours (up to 160 hours) from their last agency. Hours shall be subject to San Joaquin County's minimum sick leave cash out provisions. New Hire Retention Bonus : $2,000 upon completion of first year equivalent employment (2,080 hours) $1,000 upon completion of third year equivalent employment (6,240 hours) $3,000 upon completion of sixth year equivalent employment (12,480 hours) TYPICAL DUTIES Commences case file process by obtaining information from Custodial Party (CP), Non-Custodial Party (NCP), family members, witnesses, law enforcement, agencies or institutions, and attorneys for the benefit of gathering information to establish paternity, locate absent parents, and determine financial status. Prepares and maintains forms, applications, case files, and other records pertinent to each child support case. Establishes terms for support arrears payment plan from non-custodial parent and monitors payment records to ensure compliance with court order. In an automated system, maintains chronological log of case contacts and events. Receives and resolves minor complaints concerning cases and responds to inquiries from the public. Elevates more complex complaint issues to supervisor as needed. Conducts, responds to, or initiates personal interviews, telephone contacts, computer notices and work lists, mail inquiries, or any other means to compile necessary information in preparation for legal action to establish paternity and/or support. Determines appropriate enforcement action by evaluating the facts of the case. Recommends cases for prosecution, prepares legal documents for court filing, assists attorneys in preparing cases, attends court hearings, and testifies in court as necessary. Establishes an enforceable judgment or order using California State Guidelines. Monitors accounts for payments. Monitors cases for compliance with state and federal regulations. Provides written or verbal directions to Accounting Unit regarding appropriate procedures to follow on a case, and ensures the accuracy of accounting data in the case file. Provides case status information and explains child support statutes, regulations, and procedures to CP and NCP. Arranges for, and/or conducts, paternity testing. Utilizes various tools and resources to locate individuals and assets. MINIMUM QUALIFICATIONS Experience: Three years of full time general office experience involving substantial public contact including responsibility for interviewing, document processing, and follow up. Substitution: College coursework at an accredited college or university may be substituted for the general experience on a year-for-year basis to a maximum of two years. KNOWLEDGE General principles of casework, child support enforcement, and collection procedures; Federal and California laws and regulations pertaining to child support; principles of interviewing, and fundamental aspects of human behavior; information systems and computers; general collections procedures; basic arithmetic to perform calculations and understand financial records; customer service techniques; standard office procedures and practices. ABILITY Follow oral and written directions; read, learn, and understand laws and regulations related to child support; learn to research, gather, record and evaluate legal, financial, and other records sufficiently to obtain data needed to secure and enforce child support cases; communicate effectively in writing (including spelling, vocabulary, sentence and paragraph structure); communicate with persons from a wide variety of ethnic and social backgrounds sufficiently to explain legal processes and obligations and/or penalties for nonpayment of support; deal tactfully, courteously, and firmly with applicants and others to elicit information from hostile and/or uncooperative individuals; organize work and establish priorities according to departmental operating requirements; effectively manage time and resources to perform multiple tasks; work cooperatively with other staff, outside agencies and public to maximize support in accordance with established policies and procedures; maintain confidentiality. PHYSICAL/MENTAL REQUIREMENTS Mobility -Frequent operation of computers; repetitive motion; sitting for extended periods; walking; occasional driving may be required; Lifting -Fequently 5 pounds or less; occasionally 5 to 30 pounds; Vision -Constant good overall vision and reading/close-up work; frequent color perception and use of eye/hand coordination; occasional use of depth perception and peripheral vision; Dexterity -Normal dexterity with frequent writing and repetitive motions; Hearing/Talking -Frequent hearing and talking on the telephone and in person; Emotional/Psychological -Frequent decision making, concentration and public contract; occasional exposure to grief; Special Requirements -Some assignments may require working weekends, nights, and/or occasional overtime. Equal Opportunity Employer San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to www.sjgov.org/department/hr/eeo . Accommodations for those covered by the Americans with Disabilities Act (ADA): San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. BENEFITS Employees hired into this classification are members of a bargaining unit which is represented bySEIU Local 1021 . Health Insurance : San Joaquin County provides employees with a choice of three health plans: a Kaiser Plan, a Select Plan, and a Premier Plan. Employees pay a portion of the cost of the premium. Dependent coverage is also available. Dental Insurance : The County provides employees with a choice of two dental plans: Delta Dental and United Health Care-Select Managed Care Direct Compensation Plan. There is no cost for employee only coverage in either plan; dependent coverage is available at the employee's expense. Vision Insurance : The County provides vision coverage through Vision Service Plan (VSP). There is no cost for employee only coverage; dependent coverage is available at the employee's expense. For more detailed information on the County's benefits program, visit our website at www.sjgov.org under Human Resources/Employee Benefits. Life Insurance : The County provides eligible employees with life insurance coverage as follows: 1 but less than 3 years of continuous service: $1,000 3 but less than 5 years of continuous service: $3,000 5 but less than 10 years of continuous service: $5,000 10 years of continuous service or more: $10,000 Employee may purchase additional term life insurance at the group rate. 125 Flexible Benefits Plan : This is a voluntary program that allows employees to use pre-tax dollars to pay for health-related expenses that are not paid by a medical, dental or vision plan (Health Flexible Spending Account $2550 annual limit with a $500 carry over); and dependent care costs (Dependent Care Assistance Plan $5000 annual limit). Retirement Plan : Employees of the County are covered by the County Retirement Law of 1937. Please visit the San Joaquin County Employees' Retirement Association (SJCERA) at www.sjcera.org for more information. NOTE: If you are receiving a retirement allowance from another California county covered by the County Employees' Retirement Act of 1937 or from any governmental agency covered by the California Public Employees' Retirement System (PERS), you are advised to contact the Retirement Officer of the Retirement Plan from which you retired to determine what effect employment in San Joaquin County would have on your retirement allowance. Deferred Compensation :The County maintains a deferred compensation plan under Section 457 of the IRS code. You may annually contribute $18,000 or 100% of your includible compensation, whichever is less. Individuals age 50 or older may contribute to their plan, up to $24,000. The Roth IRA (after tax) is also now available. Vacation : Maximum earned vacation is 10 days each year up to 3 years; 15 days after 3 years; 20 days after 10 years; and 23 days after 20 years. Holidays : Effective July 1, 2017, all civil service status employees earn 14 paid holidays each year. Please see the appopriate MOU for details regarding holidays, accruals,use, and cashability of accrued time. Sick Leave : 12 working days of sick leave annually with unlimited accumulation. Sick leave incentive : An employee is eligible to receive eight hours administrative leave if the leave balance equals at least one- half of the cumulative amount that the employee is eligible to accrue. The employee must also be on payroll during the entire calendar year. Bereavement Leave : 3 days of paid leave for the death of an immediate family member, 2 additional days of accrued leave for death of employee's spouse, domestic partner, parent or child. Merit Salary Increase : New employees will receive the starting salary, which is the first step of the salary range. After employees serve 52 weeks (2080 hours) on each step of the range, they are eligible for a merit increase to the next step. Job Sharing : Employees may agree to job-share a position, subject to approval by a Department Head and the Director of Human Resources. Educational Reimbursement Program : Eligible employees may be reimbursed for career-related course work up to a maximum of $850 per fiscal year. Eligible employees enrolled in an approved four (4) year College or University academic program may be reimbursed up to $800 per semester for a maximum of $1600 per fiscal year. Parking Supplemental Downtown Stockton: The County contributes up to $17 per pay period for employees who pay for parking and are assigned to work in the Downtown Core Area. School Activities : Employees may take up to 40 hours per year, but not more than eight (8) hours per month, to participate in their children's school activities. Selection Procedures Applicants who meet the minimum qualifications will go through the following examination process: Written Exam : The civil service written exam is a multiple choice format. If the written exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Oral Exam : The oral exam is a structured interview process that will assess the candidate's education, training, and experience and may include a practical exercise. The oral exam selection process is not a hiring interview. A panel of up to four people will determine the candidate's score and rank for placement on the eligible list. Top candidates from the eligible list are referred for hiring interviews. If the oral exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Written & Oral Exam : If both a written exam and an oral exam is administered, the written exam is weighted at 60% and the oral exam is weighted at 40% unless otherwise indicated on the announcement. Candidates must achieve a minimum rating of 70% on each examination in order to be placed on the eligible list. Rate-out : A rate-out is an examination that involves a paper rating of the candidate's application using the following criteria: education, training, and experience. Candidates will not be scheduled for the rate-out process. Note: The rating of 70 referred to may be the same or other than an arithmetic 70% of the total possible points. OnlineWritten Exams : Written exams may be administered online. Candidates will be notified of the examination date and will be responsible to complete the written exam within a given period of time (typically within five calendar days). Candidates are required to read the Online Exam Guide for Test Takers prior to taking an online written exam. The link to the guide is here: Online Exam Guide For Test Takers PLEASE NOTE: Online exams must be completed in one sitting and can only be taken once Candidates will have access to an online exam within the allotted time only A steady internet connection is highly recommended The allotted time will still continue if a candidate closes the window or gets disconnected Once the allotted time expires, access to the exam will be unavailable Microsoft is no longer supporting Internet Explorer . Therefore, it is recommended that candidates do not use Internet Explorer to complete online written exams. Candidates that do not have access to a computer can contact the Human Resources office at (209)468-3370 for information on accommodations. Testing Accommodation : Candidates who require testing accommodation under the Americans with Disabilities Act (ADA) must call Human Resources Division at (209) 468-3370 prior to the examination date. Veteran's Points : Eligible veterans, unmarried widows and widowers of veterans of the United States Armed Forces who have been honorably discharged and who have served during wartime shall be given veteran's points in initial appointment to County service. Eligible veterans receive 5 points and eligible disabled veterans receive 10 points. Disabled veterans must submit a recent award letter stating a 10% service connected disability issued by the United States Veterans Administration.Note: A copy of your DD214 showing the discharge type must be received in the Human Resources by the date of the examination. Acceptable wartime service dates: September 16, 1940 to December 31, 1946 June 27, 1950 to January 31, 1955 August 5, 1964 to May 7, 1975 Persian Gulf War, August 2, 1990, through a date to be set by law or Presidential Proclamation. Eligible Lists : Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for nine months, but may be extended by the Human Resources Director for a period which shall not exceed a total of three years from the date established. Certification/Referral :Names from the eligible list will be referred to the hiring department by the following methods. Rule of the Rank :The top rank orranks of eligibles will be referred for hiring interviews. The minimum number of names to be referred will be equal to the number of positions plus nine, or 10% of the eligible list, whichever is higher. When fillingnine or more positions in a department at the same time, the top rank or ranks will be referred and the minimum number of names shall be two times the number of positions to be filled or 10% of the eligible list, whichever is higher. This applies only to open competitive recruitments. Rule of Five : The top five names will be referred for hiring interviews. This applies only to department or countywide promotional examination. Physical Exam :Some classifications require physical examinations. Final appointment cannot be made until the eligible has passed the physical examination. The County pays for physical examinations administered in its medical facilities. Pre-Employment Drug Screening Exam : Some classifications require a new employee successfully pass a pre-employment drug screen as a condition of employment. Final appointment cannot be made until the eligible has passed the drug screen. The County pays for the initial drug screen. Employment of Relatives :Applicants who are relatives of employees in a department within the 3rd degree of relationship, (parent, child, grand parent, grand child or sibling) either by blood or marriage, may not be appointed, promoted, transferred into or within the department when; They are related to the Appointing Authority or The employment would result in one of them supervising the work of the other. Department Head may establish additional limitations on the hiring of relatives by departmental rule. Proof of Eligibility :If you are offered a job you will be required to provide proof of U.S. citizenship or other documents that establish your eligibility to be employed in the U.S. HOW TO APPLY Apply Online: www.sjgov.org/department/hr By mail or in person: San Joaquin County Human Resources 44 N. San Joaquin Street Suite 330 Stockton, CA 95202 Office hours: Monday - Friday 8:00 am to 5:00 pm; excluding holidays. Phone: (209) 468-3370 Job Line: For currentemployment opportunitiesplease callour 24-hour job line at (209) 468-3377. When a final filing date is indicated, applications must be filed with the Human Resources Division before 5:00 p.m. or postmarked by the final filing date. Resumes will not be accepted in lieu of an application. Applications sent through county inter-office mail, which are not received by the final filing date, will not be accepted. ( The County assumes no responsibility for mailed applications which are not received by the Human Resources Division) . San Joaquin County Substance Abuse Policy: San Joaquin County has adopted a Substance Abuse Policy in compliance with the Federal Drug Free Workplace Act of 1988. This policy is enforced by all San Joaquin County Departments and applies to all San Joaquin County employees. Equal Opportunity Employer : San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to www.sjgov.org/department/hr/eeo . Conclusion Note: Supplemental application must be submitted with employment application. Click on a link below to apply for this position: Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here . View and print the official application form as an Acrobat pdf file. A San Joaquin County application form is required for this recruitment. You may print this Acrobat PDF document and then fill it in. Contact us via conventional means. You may contact us by phone at (209) 468-3370, or by email , or apply for a job in person at the San Joaquin County Human Resources Division. Closing Date/Time: 4/7/2023 11:59:00 PM

Title: Child Support Processing Clerk Pay Grade: Grade 7 Starting Pay: $41,480.46 Departmental Mission Statement: The Probate and Family Court Department's mission is to deliver timely justice to the public by providing equal access to a fair, equitable and efficient forum to resolve family and probate legal matters and to assist and protect all individuals, families and children in an impartial and respectful manner. The Probate and Family Court Department has jurisdiction over family-related and probate matters, such as divorce, paternity, child support, custody, parenting time, adoption, termination of parental rights, and abuse prevention. We also handle wills, estates, trusts, guardianships, conservatorships, and changes of name. The Court has 14 divisions. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/probate-and-family-court Notes:This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This series is responsible for performing a variety of duties related to the establishment and enforcement of court orders pertaining to divorce, separation and paternity matters involving minor children within the Probate and Family Court Department. In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court consistent with policies on confidentiality. The position title above the entry level requires the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher level position titles within this series consistent with the specifications for the higher level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Child Support Processing Clerk I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of simple to moderately complex duties requiring knowledge of specific court procedures and a general awareness of laws that determine those procedures. Child Support Processing Clerk II - This is the second level position title within this series. Employees at this second level are expected to perform more complex and responsible case processing functions requiring advanced knowledge of specific court procedures and a general awareness of laws that determine those procedures. This series requires the ability to perform those duties with limited supervision and the exercise of more independent judgment. Duties: Duties: Child Support Processing Clerk I Duties: • Performs general intake case duties including receiving court papers and documents from the Department of Revenue and other parties. • Checks index for new cases, assigns docket numbers, and prepares index and docket sheets. • Dockets all complaints, judgments, orders, income assignments and actions taken by the Court on the hearing date. • Copies, files, retrieves and sorts court papers, documents and folders according to established procedures. • Provides customer service in paternity and child support cases to attorneys, litigants, law enforcement personnel and the general public. • Distributes the Child Support Case Intake Form and Child Support Enforcement Services Application Form to parties in child support matters. • Responds to routine requests for information concerning cases, scheduling and court procedures. • Performs other duties as the needs of the Court require. Child Support Processing Clerk II Additional Duties: • Provides customer service in paternity and child support cases to attorneys, litigants, law enforcement personnel, and the general public. • This includes providing information of a more specialized and/or detailed nature. • Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness and determining processing required prior to entering them in the permanent record, identifying inaccuracies and or discrepancies and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor. • Assists in the training of new employees and in the on-going training of other employees in child support matters. • Responds to unusual and complicated requests for information concerning cases, scheduling and court procedures. • May serve as a "floating processing clerk" who is able to perform complex case processing functions related to child support orders in different work units within the office as required. • Performs all of the duties of the lower level within this series and other duties as the needs of the court require. Minimum Requirements: Minimum Requirements: These are the minimum requirements necessary to apply for a position of Child Support Processing Clerk: Child Support Processing Clerk I Requirements • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Child Support Processing Clerk II Additional Requirements: • A minimum of two of years of experience as a Child Support Processing ClerkI. • Demonstrated understanding and training in the court's automated case processing system, as well as all of the procedures, manual and automated, related to child support cases processed within the work unit or functional area to which assigned. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical information. • Demonstrated ability to identify problems with court documents, papers and filings and to take appropriate action within established guidelines. • Demonstrated ability to exercise more independent judgment when appropriate. • Demonstrated ability to identify problems with court documents, papers and filings and to take appropriate action within established guidelines. • Demonstrated ability to function as a resource person. • Demonstrated ability to train employees. Closing Date/Time: 2023-06-29

San Joaquin County, a place where YOU belong! The average person spends one third of their life at work. Why not spend that time in an environment where you are seen for who you are, celebrated for the diversity you bring, and valued for your potential to contribute to an innovative and dynamic workforce? San Joaquin County is committed to creating and sustaining an inclusive and equitable workplace which supports and values our diverse community. Come join us! This is where YOU belong. The San Joaquin County Department of Child Support Services (DCSS) is a resource for parents - custodial and noncustodial - and legally acknowledged guardians - that works to ensure children and families receive court ordered financial and medical support. DCSS partners with parents to develop cooperative family relationships and shared responsibilities. We help ALL parents navigate the child support process from beginning to end, whether the parents were married or not, live in different states, or are even in a different country. DCSS promotes a positive culture, efficiencies in program operations, and expansion of services, by collaborating with other county agencies to improve the lives of the families requesting our services. We treat our employees as we treat our customers, recognizing our team members as an integral part of our growth and success. Come join our Team! We have two locations - in Stockton and Tracy We offer training We offer promotional opportunities We offer flexible work schedules We offer retirement, flexible spending accounts, medical insurance We model a family friendly environment Learn more about our program by clicking on the links below: What is child support? https://youtu.be/R7dkf_F5nO4 https://youtu.be/Yzkb_ol8Hk4 What services does the Department of Child Support Services offer? https://youtu.be/lRyqyX9Gjb4 For more information about San Joaquin County DCSS, please click on the following link: Department of Child Support Services This examination is being given to fill 2 vacancies in theDepartment of Child Support Services and to establish an eligible list to fill future vacancies. Resumes will not be accepted in lieu of an application. A completed application must be postmarked or received online by the final filing deadline. NOTE: All correspondences relating to this recruitment will be delivered via e-mail. The e-mail account used will be the one provided on your employment application during time of submittal. Please be sure to check your e-mail often for updates. If you do not have an e-mail account on file, Human Resources will send you correspondences via US Mail. The following incentives and bonuses may be available for eligible new hires . Incentives and bonuses are subject to approval by Human Resources: Vacation Accrual Rate : San Joaquin County vacation accrual rate consistent with the candidate's total years of public service. Sick Leave : Candidates leaving other employment may receive credit for actual non-reimbursable sick leave hours (up to 160 hours) from their last agency. Hours shall be subject to San Joaquin County's minimum sick leave cash out provisions. New Hire Retention Bonus : $2,000 upon completion of first year equivalent employment (2,080 hours) $1,000 upon completion of third year equivalent employment (6,240 hours) $3,000 upon completion of sixth year equivalent employment (12,480 hours) TYPICAL DUTIES Commences case file process by obtaining information from Custodial Party (CP), Non-Custodial Party (NCP), family members, witnesses, law enforcement, agencies or institutions, and attorneys for the benefit of gathering information to establish paternity, locate absent parents, and determine financial status. Prepares and maintains forms, applications, case files, and other records pertinent to each child support case. Establishes terms for support arrears payment plan from non-custodial party and monitors payment records to ensure compliance with court order. In an automated system, maintains chronological log of case contacts and events. Receives and resolves a variety of complaints concerning cases and responds to inquiries from the public. Elevates more complex complaint issues to supervisor as needed, or as requested. Conducts, responds to, or initiates personal interviews, telephone contacts, computer notices and work lists, mail inquiries, or any other means to compile necessary information in preparation for legal action to establish paternity and/or support. Determines appropriate enforcement action by evaluating the facts of the case. Recommends cases for prosecution, prepares legal documents for court filing, assists attorneys in preparing cases, attends court hearings, and testifies in court as necessary. Establishes an enforceable judgment or order using California State Guidelines. Monitors accounts for payments. Monitors cases for compliance with state and federal regulations. Provides written or verbal directions to Accounting Unit regarding appropriate procedures to follow on a case, and ensures the accuracy of accounting data in the case file. Provides case status information and explain child support statutes, regulations, and procedures to CP and NCP. Arrange for and/or conduct paternity test. Utilize various tools and resources to locate individuals and assets. May occasionally assist in the orientation and training of less experienced officers. MINIMUM QUALIFICATIONS Note: Supplemental application must be submitted with employment application. Experience : One year of full time experience as a Child Support Officer I, or comparable class, in a California Child Support Department. KNOWLEDGE General principles of casework, child support enforcement and collection procedures; Federal and California laws and regulations pertaining to child support; principles of interviewing, and fundamental aspects of human behavior; information systems and computers; general collections procedures; basic arithmetic to perform calculations and understand financial records; customer service techniques; standard office procedures and practices. ABILITY Follow oral and written directions; read, understand, and apply laws and regulations related to child support; accurately research, gather, record and evaluate legal, financial, and other records sufficiently to obtain data needed to secure and enforce child support cases; take appropriate and legally compliant actions; make proper recommendations; communicate effectively in writing (including spelling, vocabulary, sentence and paragraph structure); communicate with persons from a wide variety of ethnic and social backgrounds sufficiently to explain legal processes and obligations and/or penalties for nonpayment of support; deal tactfully, courteously, and firmly with applicants and others to elicit information from hostile and/or uncooperative individuals; organize work and establish priorities according to departmental operating requirements; effectively manage time and resources to perform multiple tasks; work cooperatively with other staff, outside agencies and public to maximize support in accordance with established policies and procedures; train co-workers on job requirements, techniques, and procedures; maintain confidentiality. PHYSICAL/MENTAL REQUIREMENTS Mobility -Frequent operation of computers; repetitive motion; sitting for extended periods; walking; occasional driving may be required; Lifting -Frequently 5 pounds or less; occasionally 5 to 30 pounds; Vision -Constant good overall vision and reading/close-up work; frequent color perception and use of eye/hand coordination; occasional use of depth perception and peripheral vision; Dexterity -Normal dexterity with frequent writing and repetitive motions; Hearing/Talking -Frequent hearing and talking on the telephone and in person; Emotional/Psychological -Frequent decision making, concentration and public contact; occasional exposure to grief; Special Requirements -Some assignments may require working weekends, nights, and/or occasional overtime. Equal Opportunity Employer San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to Equal Employment Opportunity Division (sjgov.org) . Accommodations for those covered by the Americans with Disabilities Act (ADA): San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. BENEFITS Employees hired into this classification are members of a bargaining unit which is represented bySEIU Local 1021 . Health Insurance : San Joaquin County provides employees with a choice of three health plans: a Kaiser Plan, a Select Plan, and a Premier Plan. Employees pay a portion of the cost of the premium. Dependent coverage is also available. Dental Insurance : The County provides employees with a choice of two dental plans: Delta Dental and United Health Care-Select Managed Care Direct Compensation Plan. There is no cost for employee only coverage in either plan; dependent coverage is available at the employee's expense. Vision Insurance : The County provides vision coverage through Vision Service Plan (VSP). There is no cost for employee only coverage; dependent coverage is available at the employee's expense. For more detailed information on the County's benefits program, visit our website at www.sjgov.org under Human Resources/Employee Benefits. Life Insurance : The County provides eligible employees with life insurance coverage as follows: 1 but less than 3 years of continuous service: $1,000 3 but less than 5 years of continuous service: $3,000 5 but less than 10 years of continuous service: $5,000 10 years of continuous service or more: $10,000 Employee may purchase additional term life insurance at the group rate. 125 Flexible Benefits Plan : This is a voluntary program that allows employees to use pre-tax dollars to pay for health-related expenses that are not paid by a medical, dental or vision plan (Health Flexible Spending Account $2550 annual limit with a $500 carry over); and dependent care costs (Dependent Care Assistance Plan $5000 annual limit). Retirement Plan : Employees of the County are covered by the County Retirement Law of 1937. Please visit the San Joaquin County Employees' Retirement Association (SJCERA) at www.sjcera.org for more information. NOTE: If you are receiving a retirement allowance from another California county covered by the County Employees' Retirement Act of 1937 or from any governmental agency covered by the California Public Employees' Retirement System (PERS), you are advised to contact the Retirement Officer of the Retirement Plan from which you retired to determine what effect employment in San Joaquin County would have on your retirement allowance. Deferred Compensation :The County maintains a deferred compensation plan under Section 457 of the IRS code. You may annually contribute $18,000 or 100% of your includible compensation, whichever is less. Individuals age 50 or older may contribute to their plan, up to $24,000. The Roth IRA (after tax) is also now available. Vacation : Maximum earned vacation is 10 days each year up to 3 years; 15 days after 3 years; 20 days after 10 years; and 23 days after 20 years. Holidays : Effective July 1, 2017, all civil service status employees earn 14 paid holidays each year. Please see the appopriate MOU for details regarding holidays, accruals,use, and cashability of accrued time. Sick Leave : 12 working days of sick leave annually with unlimited accumulation. Sick leave incentive : An employee is eligible to receive eight hours administrative leave if the leave balance equals at least one- half of the cumulative amount that the employee is eligible to accrue. The employee must also be on payroll during the entire calendar year. Bereavement Leave : 3 days of paid leave for the death of an immediate family member, 2 additional days of accrued leave for death of employee's spouse, domestic partner, parent or child. Merit Salary Increase : New employees will receive the starting salary, which is the first step of the salary range. After employees serve 52 weeks (2080 hours) on each step of the range, they are eligible for a merit increase to the next step. Job Sharing : Employees may agree to job-share a position, subject to approval by a Department Head and the Director of Human Resources. Educational Reimbursement Program : Eligible employees may be reimbursed for career-related course work up to a maximum of $850 per fiscal year. Eligible employees enrolled in an approved four (4) year College or University academic program may be reimbursed up to $800 per semester for a maximum of $1600 per fiscal year. Parking Supplemental Downtown Stockton: The County contributes up to $17 per pay period for employees who pay for parking and are assigned to work in the Downtown Core Area. School Activities : Employees may take up to 40 hours per year, but not more than eight (8) hours per month, to participate in their children's school activities. Selection Procedures Applicants who meet the minimum qualifications will go through the following examination process: Written Exam : The civil service written exam is a multiple choice format. If the written exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Oral Exam : The oral exam is a structured interview process that will assess the candidate's education, training, and experience and may include a practical exercise. The oral exam selection process is not a hiring interview. A panel of up to four people will determine the candidate's score and rank for placement on the eligible list. Top candidates from the eligible list are referred for hiring interviews. If the oral exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Written & Oral Exam : If both a written exam and an oral exam is administered, the written exam is weighted at 60% and the oral exam is weighted at 40% unless otherwise indicated on the announcement. Candidates must achieve a minimum rating of 70% on each examination in order to be placed on the eligible list. Rate-out : A rate-out is an examination that involves a paper rating of the candidate's application using the following criteria: education, training, and experience. Candidates will not be scheduled for the rate-out process. Note: The rating of 70 referred to may be the same or other than an arithmetic 70% of the total possible points. OnlineWritten Exams : Written exams may be administered online. Candidates will be notified of the examination date and will be responsible to complete the written exam within a given period of time (typically within five calendar days). Candidates are required to read the Online Exam Guide for Test Takers prior to taking an online written exam. The link to the guide is here: Online Exam Guide For Test Takers PLEASE NOTE: Online exams must be completed in one sitting and can only be taken once Candidates will have access to an online exam within the allotted time only A steady internet connection is highly recommended The allotted time will still continue if a candidate closes the window or gets disconnected Once the allotted time expires, access to the exam will be unavailable Microsoft is no longer supporting Internet Explorer . Therefore, it is recommended that candidates do not use Internet Explorer to complete online written exams. Candidates that do not have access to a computer can contact the Human Resources office at (209)468-3370 for information on accommodations. Testing Accommodation : Candidates who require testing accommodation under the Americans with Disabilities Act (ADA) must call Human Resources Division at (209) 468-3370 prior to the examination date. Veteran's Points : Eligible veterans, unmarried widows and widowers of veterans of the United States Armed Forces who have been honorably discharged and who have served during wartime shall be given veteran's points in initial appointment to County service. Eligible veterans receive 5 points and eligible disabled veterans receive 10 points. Disabled veterans must submit a recent award letter stating a 10% service connected disability issued by the United States Veterans Administration.Note: A copy of your DD214 showing the discharge type must be received in the Human Resources by the date of the examination. Acceptable wartime service dates: September 16, 1940 to December 31, 1946 June 27, 1950 to January 31, 1955 August 5, 1964 to May 7, 1975 Persian Gulf War, August 2, 1990, through a date to be set by law or Presidential Proclamation. Eligible Lists : Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for nine months, but may be extended by the Human Resources Director for a period which shall not exceed a total of three years from the date established. Certification/Referral :Names from the eligible list will be referred to the hiring department by the following methods. Rule of the Rank :The top rank orranks of eligibles will be referred for hiring interviews. The minimum number of names to be referred will be equal to the number of positions plus nine, or 10% of the eligible list, whichever is higher. When fillingnine or more positions in a department at the same time, the top rank or ranks will be referred and the minimum number of names shall be two times the number of positions to be filled or 10% of the eligible list, whichever is higher. This applies only to open competitive recruitments. Rule of Five : The top five names will be referred for hiring interviews. This applies only to department or countywide promotional examination. Physical Exam :Some classifications require physical examinations. Final appointment cannot be made until the eligible has passed the physical examination. The County pays for physical examinations administered in its medical facilities. Pre-Employment Drug Screening Exam : Some classifications require a new employee successfully pass a pre-employment drug screen as a condition of employment. Final appointment cannot be made until the eligible has passed the drug screen. The County pays for the initial drug screen. Employment of Relatives :Applicants who are relatives of employees in a department within the 3rd degree of relationship, (parent, child, grand parent, grand child or sibling) either by blood or marriage, may not be appointed, promoted, transferred into or within the department when; They are related to the Appointing Authority or The employment would result in one of them supervising the work of the other. Department Head may establish additional limitations on the hiring of relatives by departmental rule. Proof of Eligibility :If you are offered a job you will be required to provide proof of U.S. citizenship or other documents that establish your eligibility to be employed in the U.S. HOW TO APPLY Please be advised that Human Resources will only be accepting Online Application submittals for this recruitment. Paper application submittalswill not be considered or accepted. Apply Online: www.sjgov.org/department/hr Office hours: Monday - Friday 8:00 am to 5:00 pm; excluding holidays. Phone: (209) 468-3370 Job Line: For currentemployment opportunitiesplease callour 24-hour job line at (209) 468-3377. When a final filing date is indicated, applications must besubmitted onlineto the Human Resources Division beforethe submission deadline. Resumes and paper applicationswill not be accepted in lieu of an online application. ( The County assumes no responsibility foronline applications which are not received by the Human Resources Division) . San Joaquin County Substance Abuse Policy: San Joaquin County has adopted a Substance Abuse Policy in compliance with the Federal Drug Free Workplace Act of 1988. This policy is enforced by all San Joaquin County Departments and applies to all San Joaquin County employees. Equal Opportunity Employer : San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to www.sjgov.org/department/hr/eeo . Click on a link below to apply for this position: Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here . View and print the official application form as an Acrobat pdf file. A San Joaquin County application form is required for this recruitment. You may print this Acrobat PDF document and then fill it in. Contact us via conventional means. You may contact us by phone at (209) 468-3370, or by email , or apply for a job in person at the San Joaquin County Human Resources Division. Closing Date/Time: Continuous

About Our Job This posting will accept applications through April 2nd, 2023. Please apply as soon as possible. NOTE: This posting will be used to fill two positions. One is time limited and specific to grant funding, and the other is unlimited. About Denver Human Services Denver Human Services provides support to one in three Denver residents. We envision a healthy community where people are connected, supported, safe, and well. Our services include food assistance, cash and medical benefits, child support and veteran services, child welfare and adult protection, work opportunities, and more. If you are committed to supporting the health and strength of the community and want to be a part of an engaged workplace, we’d love to work with you! Denver Human Servicescurrently has an opening for an Operations Supervisor to support the Medical Assistance Team working Public Health Emergency Reviews and Reports.This position will perform front line supervisory duties and will oversee the operations for time limited Medical Assistance Teams supporting Denver Human Services in the Family and Adult Assistance Division(FAAD). We are seeking an enthusiastic positive-minded leader for this role. The Operations Supervisor lead teams who interview and determine eligibility for medical assistance programs specific to State of Colorado Public Health Emergency inclusion of individuals and families reviewing criteria to continue benefits for our most vulnerable residents, while connecting them to basic safety-net programs. The candidate we select will: Exhibit a strong desire to work with vulnerable, at-risk populations Have a positive outlook and motivated by hard work Be comfortable with ambiguity and have an uncompromising work-ethic Be excited to work in a team-based environment, where they will not only support and motivate their team, but work alongside them when needed Demonstrate exemplary customer services skills Enjoys the challenge of working in fast-paced, diverse, multifaceted environment TheOperations Supervisor leads, motivates, manages, and supports their team on a day-to-day basis, while managing departmental workload with exceptional attention to detail in a dead-line oriented environment Essential Duties: Reviews, develops, or modifies work plans, methods, and procedures, determines work priorities, and develops work schedules to provide adequate staff coverage. Provides work instruction and assists employees with difficult and/or unusual assignments and encourages innovation. Assigns and distributes work, reviews work for accuracy and completeness, and returns assignments with recommendations for proper completion The supervisor will need to be able to explain procedures, policies and workflow to staff and customers. This will include understanding public assistance eligibility rules and processing timeliness guidelines Prepares reports that provide analysis. Also gather and track data for staff in preparation for workers’ annual reviews Performs other related duties as assigned or requested by management Responsible for staff timekeeping (KRONOS), discipline, hiring actions, and general supervisory duties Other related duties as assigned About You Our Ideal Candidate: Previousleadershiporsupervisorexperience . Professional level experience processing client referrals within the community Professional level experience working with community-based partners and organizations Professional level experience utilizing PC applications including Adobe and Microsoft Office (Word, Excel, Outlook, and PowerPoint). Database systems experience (Colorado Benefits Management System knowledge a plus) Exceptional communications skills Professional level experience with process improvement and or program management Experience with training or teaching new processes, programs, or rules/policy to staff Strong conflict resolution and trouble shooting skills. Has proven de-escalation training and /or techniques Must be comfortable working in close proximity with customers who have the potential to exhibit aggressive behaviors and expletive language Acknowledgement and acceptance of Time Limited constraints of position Ability to work both in person and variation of hybrid remote schedule. This will NOT be 100% remote working environment We realize that your time is valuable, so please do not apply unless you meet the following minimum qualifications: Education: Graduation from high school or the possession of a GED, HiSET or TASC Certificate Experience: Five (5) years of experience performing technical, paraprofessional, and/ or administrative work (this does not include office support work) Education & Experience Equivalency: Additional appropriate education may be substituted for the minimum experience requirements About Everything Else Job Profile CA3096 Human Services Operations Supervisor To view the full job profile including position specifications, physical demands, and probationary period, click here . Position Type Limited (Fixed Term) Position Salary Range $59,075.00 - $97,474.00 Starting Pay Although our full pay range is included above, the budgeted hiring range for this position is $59,075 - $78,274 per year. Agency Denver Human Services The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law. For information about right to work, click here for English or here for Spanish.

About Our Job This posting will accept applications until April 12th. Please apply as soon as possible. About Denver Human Services Denver Human Services provides assistance benefits and protection and prevention services to one in three Denver residents. Assistance programs include food, cash and medical benefits, childcare, child support, employment first, veterans' services and general assistance for eligible Denver residents. Protection & Prevention services are provided via child, youth, and adult protection, along with community-focused programming, including in-home services, designed to strengthen families and prevent future occurrences of abuse or neglect. Diversity in the City The City and County of Denver is committed to cultivating a culture of equity, diversity, and inclusion. This commitment is woven into our values and belief that we are strongest when we embrace and celebrate our differences. We aim to have employees who are as diverse as our residents, with different perspectives and unique ways of thinking. If you share these values and our enthusiasm for equity, we encourage you to apply to join our team. About this Position The Performance Improvement and Accountability Division (PIAD) of Denver Human Services (DHS) is seeking a highly productive and efficient leader to serve as a Document Management Technician Supervisor. In this role, you will lead the General Operations team, which includes our EE Cells and Satellite Office operations. Under the direction of the PIAD Management, you will perform front line supervisory duties and manage multiple teams that operate across three offices (Castro, East, and Taylor). The supervisor will provide daily and monthly reports to manager on production and quality, which include quality assurance checks. Additionally, the supervisor will co-supervise leads and employees to ensure that processes and workflows are meeting the needs of the customers and the operational needs of the PIAD division. The scanning operations and the EE Cell teams within PIAD improve the delivery of documents to the Eligibility Technicians within the Family and Adult Assistance Division (FAAD) who determine eligibility for public assistance programs (Food Assistance, Financial, Medicaid, and TANF). Duties for this role include file (electronic) preparation, maintenance, storage, retrieval, tracking, corrections, retention scheduling, and destruction. Additionally, the Document Management Technician Supervisor: Plans, organizes, administers, schedules, reviews, and evaluates the work of the Document Management Technicians Plans, assigns, and evaluates the work of staff members, provides technical expertise to staff, establishes and/or monitors current methods and policies, and recommends changes in practices and procedures to increase operating efficiency and expedite workflow Supervises Document Management Technicians (DMT), DMT II’s, and DMT Leads, engaged in technical administrative functions and activities, which includes researching, and using technical equipment Provides work instruction and assists employees with difficult and/or unusual assignments Works with internal stakeholders to the city, responds to inquiries, provides general information and assistance with workflow, data analysis, processing errors, and provides supporting data and information to assist management with decision making Assists in the development and processing of workplans, data analysis, and reports Implements new rules, guidelines, and policies Ensures quality, effectiveness, and efficiency of department activities Resolves problems encountered during daily operations and determines appropriate solutions; promotes teamwork. Encourages regular communication, informs staff of relevant business issues and their impact on the organization Contributes to the development of performance goals, documents performance, provides performance feedback, and provides information to inform the formal performance evaluation Responds orally to informal grievances and relays information to Director. Assists with conducting hiring; interviews and selects candidate(s) for job openings(s) Documents situations which may be cause for disciplinary action and provides this information to the Director Provides an equitable, diverse, and inclusive work environment, that engages employees and allows all staff to feel safe Performs other related duties as assigned About You Our ideal candidate will have: At least one year of supervisory and management experience with a mid to large size organization Experience utilizing database systems Knowledge of records procedures and records retention principles Experience with various PC applications including Adobe and Microsoft Office (Word, Excel, Outlook, and PowerPoint) Knowledge and understanding of imaging software and processes The ability to travel between the various DHS locations (Castro, East, Taylor) as needed We realize your time is valuable so please do not apply if you do not have at least the following required minimum qualifications: Education: Graduation from high school or the possession of a GED, HiSET or TASC Certificate Experience: Three (3) years of experience performing technical, administrative, and operational support work or at least one (1) year of experience as a Document Management Lead Education & Experience Equivalency: Additional appropriate education may be substituted for the minimum experience requirements About Everything Else Job Profile CC3146 Document Management Technician Supervisor To view the full job profile including position specifications, physical demands, and probationary period, click here . Position Type Unlimited Position Salary Range $24.90 - $37.35 Starting Pay Although our full pay range is included above, the budgeted hiring range for this position is $24.90 - 31.12 per hour. Agency Denver Human Services The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law. For information about right to work, click here for English or here for Spanish.

About Our Job This posting will accept applications until April 6 th, 2023 . Please apply as soon as possible. About Denver Human Services Denver Human Services provides support to one in three Denver residents. We envision a healthy community where people are connected, supported, safe, and well. Our services include food, cash and medical benefits, child support and veteran services, child welfare and adult protection, work opportunities, and more. If you are committed to supporting the health and strength of the community and want to be a part of an engaged workplace, we’d love to work with you! About Protection & Prevention Denver Human Services works to protect Denver's children, youth, adults, and elders by providing services and advocacy while promoting family stability, respecting diversity, and working to create and strengthen connections to community resources. We work to prevent abuse by providing education, resources, and support to parents, families, and community organizations. The office of the Child Abuse and Adult Protection Hotline is a fast-paced work environment. Caseworkers must work well under pressure and be flexible due to assignment demands. The Hotline receives 30,000 calls per year, produces approximately 18,000 reports and serves as the initial contact for reporting child maltreatment, institutional child abuse or neglect, and reports for at risk adults residing in the City & County of Denver. The Hotline Social Case Worker will provide general Hotline Casework activity: Receive calls from various sources describing child abuse, or adult protection concerns Information Gathering; Document caller concerns in the State automated databases (TRAILS)(CAPS), utilize Enhanced Screening tools to solicit specific information Work with a supervisor, conduct an initial assessment of maltreatment allegations to determine the potential for “present danger”, and a timely county response to concerns alleged Facilitate timely review and screening decisions of all Referrals created or received by the Hotline Work cooperatively with law enforcement partners, medical personnel, and other professionals to address child and adult protection concerns Access various databases for research purposes; confirm subjects names, dates of birth, addresses, telephone numbers and current location Provide an attentive caring voice by telephone to affirm the appropriateness of a person’s decision to contact the child abuse hotline Maintain confidentiality of records and be transparent with customers within the confines of what information can be shared Represents the department in accordance with Volume 7 and city rules and regulations Honesty, Integrity, Consistency About You Our ideal candidate will: Have superior critical thinking, problem-solving, and conflict resolution skills Possess strong communication skills Have bilingual proficiency in Spanish Exhibit a positive and engaging attitude Handle stressful situations in a calm and collected manner Be willing to go above and beyond and be committed to the agency's mission of protecting those in harm's way and help all people in need We realize your time is valuable so please do not apply if you do not have at least the following required minimum qualifications: Education: Requirements as set forth in Colorado Department of Human Services Volume 7 and/or Volume 30 regulations Experience: Professional, internship, or volunteer work experience in a human services related agency, as required by Colorado Department of Human Services Volume 7 and/or Volume 30 regulations Education & Experience Equivalency: No substitution of experience for education is permitted. Additional appropriate education may be substituted for experience requirements Licensure & Certification: Requires a valid Driver’s License at the time of application NOTE: Denver Human Services works to ensure that all employees are paid equitably. Please ensure your resume is complete and accurate and that it includes all of your relevant work experience and education including job titles, description of assigned duties and all dates of employment periods that you would want to be considered when determining an offer amount. Please attach your official or unofficial transcripts of your completed undergraduate and/or graduate degree and list of professional references to your application in the required attachment section. About Everything Else Job Profile CA2686 Social Case Worker To view the full job profile including position specifications, physical demands, and probationary period, click here . Position Type Unlimited Position Salary Range $54,699.00 - $90,253.00 Starting Pay Although our full pay range is included above, the budgeted hiring range for this position is $55,200- $70,000 based on education and experience. Agency Denver Human Services Assessment Requirement The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law. For information about right to work, click here for English or here for Spanish.

The Position Bargaining Unit: Local 1 - FACS Site Supervisor Unit The Community Services Bureau in the Employment & Human Services Department is offering an excellent employment opportunity as a Site Supervisor III. Under the direction of a Assistant Director, Site Supervisor III's provide day-to-day administration of a large capacity child development site providing general child care, infant/toddler care and/or preschool services. These are excellent opportunities for persons interested in overseeing and supervising the care, development and instruction of young children. Site Supervisor III's perform a variety of duties to ensure that daily staffing requirements and child/staff ratios are met at all times, provide guidance and supervision to teaching and support staff and ensure compliance with State licensing, Federal requirements, and contract requirements, oversees the Site Supervisor I-Project. Positions in this classification are exempt from the classified service and work in Federally and/or State funded project positions administered by Contra Costa County. Typical Tasks Ensures that daily staffing requirements and child/staff ratios are met at all times Provides guidance and supervision to teaching and support staff as required Ensures compliance with State licensing, Federal requirements, and contract requirements Reviews instructional programs to ensure compliance with State and Federal requirements and developmentally appropriate practices Makes recommendations on staffing, program and expenditures, and maintains inventory documents Assists in interviewing, hiring, training, evaluating, and mentoring staff Monitors parent involvement through individual and group contacts and meetings Prepares and submits accurate and timely reports and correspondence as required Maintains effective community relations, and advocates for young children Interviews and certifies parent eligibility for services Ensures maintenance of required children, family, and program files Ensures appropriate career development for self and staff and maintains documentation as needed. Follows procedures for making verbal and written reports of suspected child abuse to Children's Protective Services and to others as required. Reports unusual incidents to Community Care Licensing and to supervisors as required. Complies with standards of conduct as required by Federal, State, and County regulations Performs other tasks as may be required for the efficient operation of the comprehensive, integrated program Minimum Qualifications License Required: Candidates must possess and maintain throughout the duration of employment a valid California Motor Vehicle Operator's License. Out of state valid Motor Vehicle Operator's License will be accepted during the application process. Certificate Required: Possession of a Child Development Site Supervisor Permit issued by the State of California Commission or official written verification that all requirements for the permit have been completed and application has been made to the State. Employment will require mandatory maintenance of the permit by taking continuing education courses as specified by the State for its renewal. Experience: Four (4) years of full time or its equivalent experience as a Site Supervisor in a publicly funded pre-school or child development program. Special Requirements: Ability to meet such standards as may be required by the Federal Head Start Performance Standards, California Department of Education Title V, and California Department of Social Services Title XXII regulations dealing with pre-school and child development programs. REQUIRED BY LAW, all appointees to this class must successfully pass fingerprint and tuberculosis clearances and a current physical examination. PLEASE NOTE: All applicants must submit official or unofficial transcripts and verification of their Child Development Site Supervisor Permit with the application. Make sure to include your name on all application documents. If you are unable to attach your permit and/or transcripts to your online application you may email scanned copies to exam@hrd.cccounty.us within seven (7) days of applying. Failure to do so will result in your automatic rejection. For full information regarding the requirements of all Child Development Permits issued by the California Commission on Teacher Credentialing as well as instructions on how to apply, please see the Child Development Permit Leaflet. You may obtain additional information and assistance by contacting: Certification Officer California Commission on Teacher Credentialing 1812 9th Street Sacramento, CA 95814-7000 E-Mail: credentials@ctc.ca.gov Web Site: www.ctc.ca.gov Selection Process Application Filing: All applicants must apply on-line at www.cccounty.us/hr and submit the information as indicated on the job announcement by the final filing date. If you have any questions regarding this position, please contact the Community Services Bureau directly at 925-608-5020. COVID-19 VACCINE REQUIREMENTS Contra Costa County enacted a mandatory COVID-19 vaccine requirement for employees. Proof of full vaccination will be required of all employees, including new hires. The policy requirements can be found here: https://www.contracosta.ca.gov/DocumentCenter/View/72164/2021824-Mandatory-Vaccination-Policy-PDF?bidId= CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law.

SOCIAL SERVICES SUPERVISOR I This recruitment will be open to the public for a minimum of five (5) business days and will remain open on a continuous basis until 11:59 PM (PST) on the day the County's needs are met. Qualified candidates are encouraged to apply immediately as this recruitment may close at any time without further notice. This recruitment will establish an open eligible list to fill current and future Social Services Supervisor I positions. This recruitment may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. SOCIAL SERVICES AGENCY Administering a number of human services programs, the County of Orange Social Services Agency (SSA) is composed of four business divisions and over 4,000 dedicated employees, providing human services to an average of one-fourth of all Orange County residents. SSA operates under the policy direction of the Orange County Board of Supervisors and the California Health and Human Services Agency. SSA is responsible for planning, implementing and operating many of the social services programs provided by the County of Orange. Funding for programs comes primarily from Federal, State and County sources. SSA's budget is approximately $1 billion, with fiduciary responsibility for an additional $4 billion in services provided as a result of programs it administers. SSA is composed of the following four divisions: Assistance Programs; Children and Family Services; Family Self-Sufficiency & Adult Services; and Administrative Services. Our mission is to deliver quality services that are accessible and responsive to the community, encourage personal responsibility, strengthen individuals, preserve families, and protect vulnerable adults and children. Click here to learn more about the Social Services Agency. Click here to learn more about the County of Orange. THE OPPORTUNITY Depending on the assignment, the Social Services Supervisor I will perform responsibilities which may include but are not limited to: Supervises multiple staff which may include but are not limited to Eligibility Supervisors, Social Worker I/II, Senior Accounting Assistants, Office Technicians, Employment and Eligibility Specialists, Eligibility Technicians, Group Counselors, and Staff Nurses Provides high-level staff support for training, resource development, and policy development; parent/child visitation and direct care of children/youth at county shelter; and continuous quality improvement/quality assurance, systems troubleshooting, development, and support, and program compliance Supervises a section of a department, or manages/leads one or more programs within SSA Applies Federal, State and County regulations and policies pertaining to different social services programs Direct contact with general public, students, community partners, and County Agencies. and provides assistance with various inquiries and community events Performs as a first or second level supervisor depending on the department needs Leads agency workgroups, completes special projects, and attends meeting/conferences with State and County representatives Makes administrative suggestions/recommendations, develops and/or improves processes, including policies and procedures Ensures program compliance by performing quality assurance/quality control reviews to ensure all applicable federal and state regulations, and county policies and procedures are followed Creates and reviews various resources, training material, and desk guides as needed Collaborates with internal and external partners to ensure policy and procedural understanding Implements broad program objectives and be accountable for overall results in respective area of responsibility Makes independent decisions for the program, including a high degree of independent judgment and problem solving of complex operational and program issues Collaborates with State and County partners to advance key initiatives, system changes, and projects Represents the agency position in State and County Hearings and makes impartial decision in County Hearings Commutes to various office locations including, but not limited to, Anaheim, Cypress, Garden Grove Santa Ana, Orange, and Laguna Hills or may work remotely Conduct in-person presentations and webinars as needed Works in a fast paced, interactive environment Work Hours/Schedule: The work hours/schedule vary from 7:00 a.m. to 5:30 p.m. Monday through Friday and are subject to change to meet the needs of the department. There are some assignments that may require shift work, and/or working weekends, and/or holidays. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will have experience and/or training with a strong foundational knowledge of Social Services Agency programs. The ideal candidate will also have knowledge, skills, and abilities which would demonstrate the following competencies: Technical Knowledge of SSA Administrative policies and procedures, mission and goals, and pertinent Memorandum of Understanding (MOU), including regulations and other operational plans Policies and procedures as set by the State, Federal and County Population to be served and the needs of that population Social work case management principles, techniques and practices Evaluate and make assessments of social work/program based-case files Technical Experience Engages in program projects, researches and provides recommendations to improve program services Leads a project team or workgroup resulting in successful outcomes Reviews and confers with staff regarding caseload management necessary to deliver client services Utilizes Microsoft Word, Excel, Outlook, Power Point and Teams proficiently and stays current with other computer systems Composes reports and prepares statistics relative to the work Prepares, develops and reviews training materials and conducts presentations Experience using major systems such as CWS/CMS or eligibility determination systems Reviews and analyzes pertinent information from reports, systems and/or case files to ensure program compliance Develops policies and procedures pertaining to social services programs Experience supporting various community outreach efforts Promotes sustainable changes in service delivery and practice to improve the quality of social services Serves clients who are in need of social services including those who have mental illness, complex health/social and psycho-social needs and those who have communicable diseases Ensures delivery of services in accordance with agency and State policies, rules and regulations Implements Federal, State and County policies and procedures and represents the County at State hearings Leadership/ Supervision Plans, assigns, and monitors staff workloads Establishes expectations and provides clear direction to staff to meet agency goals and objectives Coaches and inspires staff to be result-oriented and manage day-to-day issues in support of maintaining a productive, creative, flexible, and innovative work environment Identifies and ensures staff development and training needs are met Fosters a supportive working environment for maintaining the integrity of Agency operations and delivering responsive and quality services Develop plans for employees to gain necessary knowledge, skills, and abilities to successfully perform their duties Provides feedback and assists - staff with improving work performance and addresses discipline problems as needed Addresses personnel issues in accordance with the guidelines established by Human Resource Services Collaborates with agency, County and State on initiatives to represent Orange County's interests Communication Skills Prepares and presents information verbally and in writing on topics related to operational issues, staff productivity and performance standards Composes clear, concise, and comprehensive reports and other written documents Motivates and engages staff through effective communication Demonstrates effective oral and written communication in working with individuals, families, groups, organizations, communities and colleagues Listens effectively and presents ideas and complex materials concisely, clearly and logically Encourages open and productive communication Critical Thinking/ Problem Solving Operates effectively in a demanding environment Adapts to changes according to the evolving needs of the populations served and in accordance with Federal, State and County policy and operations Defines problems, analyzes data and recommends alternatives for problem resolution Teamwork/ Collaboration Works collaboratively as a member in a team setting to provide services for clients and families Establishes and maintains good working relationships with peers, colleagues, supervisors, managers, other County agencies, vendors, community partners and the public Interacts professionally, respectfully and responsibly with clients and families, County employees, partner agencies and the community Effectively employs cultural diversity competence when communicating with internal and external customers Works collaboratively as a member of a team to provide services for clients and families MINIMUM QUALIFICATIONS Please click here to learn more about minimum qualifications and job duties for Social Services Supervisor I. PHYSICAL, MENTAL, ENVIRONMENTAL AND WORKING CONDITIONS Please click here to view the Physical and Mental Requirements and Environmental and Working Conditions for Social Services Supervisor I . SPECIAL QUALIFICATIONS Candidates will be required to undergo a background clearance check and must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background check. Areas considered in the background check include conviction history, employment history, professional references and education verification (i.e. degree, license, or official transcripts) if applicable. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.) - In addition, a Child Abuse Central Index (CACI) background clearance check may be required. CACI is a repository of child abuse investigation reports managed by the Department of Justice (DOJ) that contains information related to substantiated cases of physical abuse, sexual abuse, mental/emotional abuse, and/or severe neglect of a child. RECRUITMENT PROCESS Human Resource Services (HRS) screens all applications to identify the qualified candidates for the position based on the skills required to meet the needs of the County. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Application Appraisal Panel | Application Rating (Weighted 100%) An Application Appraisal Panel (AAP) of job knowledge experts will thoroughly screen and evaluate all application materials for job knowledge, competencies, and related experience described above. Clarity of expression, grammar, spelling and ability to follow instructions will be considered in the evaluation process. Only the most successful candidates will be placed on the eligible list. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Based on the Agency's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the recruitment process. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Alex Ochoa at Alex.Ochoa2@ssa.ocgov.com or (714) 245-6259. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Closing Date/Time: Continuous

The Position Bargaining Unit: Local 1 - FACS Site Supervisor Unit The Contra Costa County Community Services Department is recruiting to fill Site Supervisor I vacancies in full-day child education centers serving approximately 2500 low-income families. Incumbents may be required to travel to child education centers countywide in the performance of assigned job duties. Under supervision of a Site Supervisor III, Site Supervisor I's provide the day-to-day administration of a small capacity child development site providing general child care, infant/toddler care and/or preschool services. Typical Tasks Ensures that daily staffing requirements and child/staff ratios are met at all times Provides guidance and supervision to teaching and support staff as required Ensures compliance with State licensing, Federal requirements, and contract requirements Reviews instructional programs to ensure compliance with State and Federal requirements and developmentally appropriate practices Makes recommendations on staffing, program and expenditures, and maintains inventory documents Assists in interviewing, hiring, training, evaluating, and mentoring staff Monitors parent involvement through individual and group contacts and meetings Prepares and submits accurate and timely reports and correspondence as required Maintains effective community relations, and advocates for young children Interviews and certifies parent eligibility for services Ensures maintenance of required children, family, and program files Ensures appropriate career development for self and staff and maintains documentation as needed. Follows procedures for making verbal and written reports of suspected child abuse to Children's Protective Services and to others as required. Reports unusual incidents to Community Care Licensing and to supervisors as required Complies with Standards of conduct as required by Federal, State and County regulations Performs other tasks as may be required for the efficient operation of the comprehensive, integrated program Minimum Qualifications License Required: Possession of a valid California Vehicle Operator License. Out of state valid motor vehicle operator's license will be accepted during the application process. Experience: Two (2) years of full-time (or the equivalent of full-time) experience as a Teacher in a publicly funded preschool or child development program. Certificate Required: Possession of a Child Development Site Supervisor Permit issued by the State of California or official written verification that all requirements of the permit have been completed and application has been made to the State. Employment will require mandatory maintenance of the permit by taking continuing education courses as specified by the State for its renewal. Special Requirements: Ability to meet such standards as may be required by the Federal Head Start Performance Standards, California Department of Education Title V, and California Department of Social Services Title XXII regulations dealing with preschool and child development programs. Note: As required by law, all appointees must successfully pass fingerprint and tuberculosis clearances and a current physical examination. PLEASE NOTE: All applicants must submit official or unofficial transcripts and verification of their Site Supervisor Permit with the application. Make sure to include your name on all application documents. If you are unable to attach your permit and/or transcripts to your online application you may email scanned copies to exam@hrd.cccounty.us within seven (7) days of applying. Failure to do so will result in your automatic rejection. For full information regarding the requirements of all Child Development Permits issued by the California Commission on Teacher Credentialing as well as instructions on how to apply, please see the Child Development Permit Leaflet. You may obtain additional information and assistance by contacting: Certification Officer California Commission on Teacher Credentialing 1812 9th Street Sacramento, CA 95814-7000 E-Mail: credentials@ctc.ca.gov Web Site: www.ctc.ca.gov Selection Process Application Filing: All applicants must apply on-line at www.cccounty.us/hr and submit the information as indicated on the job announcement by the final filing date. If you have any questions regarding this position, please contact the Community Services Bureau directly at 925-608-5020. COVID-19 VACCINE REQUIREMENTS Contra Costa County enacted a mandatory COVID-19 vaccine requirement for employees. Proof of full vaccination will be required of all employees, including new hires. The policy requirements can be found here: https://www.contracosta.ca.gov/DocumentCenter/View/72164/2021824-Mandatory-Vaccination-Policy-PDF?bidId= CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law.

The Position Bargaining Unit: Local 1 - FACS Site Supervisor Unit The Contra Costa County Community Services Department is recruiting to fill Site Supervisor II vacancies in full-day child education centers serving approximately 2500 low-income families. Incumbents may be required to travel to child education centers countywide in the performance of assigned job duties. Under supervision of the Assistant Director-Project, the Site Supervisor II's provide the day-to-day administration of an intermediate capacity child development site providing general child care, infant/toddler care and/or preschool services. Typical Tasks Ensures that daily staffing requirements and child/staff ratios are met at all times Provides guidance and supervision to teaching and support staff as required Ensures compliance with State licensing, Federal requirements, and contract requirements Reviews instructional programs to ensure compliance with State and Federal requirements and developmentally appropriate practices Makes recommendations on staffing, program and expenditures, and maintains inventory documents Assists in interviewing, hiring, training, evaluating, and mentoring staff Monitors parent involvement through individual and group contacts and meetings Prepares and submits accurate and timely reports and correspondence as required Maintains effective community relations, and advocates for young children Interviews and certifies parent eligibility for services Ensures maintenance of required children, family, and program files Ensures appropriate career development for self and staff and maintains documentation as needed Follows procedures for making verbal and written reports of suspected child abuse to Children's Protective Services and to others as required. Reports unusual incidents to Community Care Licensing and to supervisors are required Complies with standards of conduct as required by Federal, State, and County regulations Performs other tasks as may be required for the efficient operation of the comprehensive, integrated program Minimum Qualifications License Required: Possession of a valid California Vehicle Operator License. Out of state valid motor vehicle operator's license will be accepted during the application process. Experience: Two (2) years of full time or its equivalent experience as a Site Supervisor in a publicly funded preschool or child development program. Certificate Required: Possession of a Child Development Site Supervisor Permit issued by the State of California or official written verification that all requirements for the permit have been completed and application has been made to the State. Employment will require mandatory maintenance of the permit by taking continuing education courses as specified by the State for its renewal. Special Requirements: Ability to meet such standards as may be required by the Federal Head Start Performance Standards, California Department of Education Title V, and California Department of Social Services Title XXII regulations dealing with preschool and child development programs. Note: As required by law, all appointees must successfully pass a physical examination and fingerprint and tuberculosis clearances and a current physical examination. PLEASE NOTE: All applicants must submit official or unofficial transcripts and verification of their Child Development Site Supervisor Permit with the application. Make sure to include your name on all application documents. If you are unable to attach your permit and/or transcripts to your online application you may email scanned copies to exam@hrd.cccounty.us within seven (7) days of applying. Failure to do so will result in your automatic rejection. For full information regarding the requirements of all Child Development Permits issued by the California Commission on Teacher Credentialing as well as instructions on how to apply, please see the Child Development Permit Leaflet. You may obtain additional information and assistance by contacting: Certification Officer California Commission on Teacher Credentialing 1812 9th Street Sacramento, CA 95814-7000 E-Mail: credentials@ctc.ca.gov Web Site: www.ctc.ca.gov Selection Process Application Filing: All applicants must apply on-line at www.cccounty.us/hr and submit the information as indicated on the job announcement by the final filing date. If you have any questions regarding this position, please contact the Community Services Bureau directly at 925-608-5020. COVID-19 VACCINE REQUIREMENTS Contra Costa County enacted a mandatory COVID-19 vaccine requirement for employees. Proof of full vaccination will be required of all employees, including new hires. The policy requirements can be found here: https://www.contracosta.ca.gov/DocumentCenter/View/72164/2021824-Mandatory-Vaccination-Policy-PDF?bidId= CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law.

Description: Working Title Facilities Project Supervisor SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Facilities Services - Estuary & Ocean Science Center Location of Position: Estuary & Ocean Science Center, 3150 Paradise Dr, Tiburon, CA 94920 Appointment Type This is a one year probationary position. Time Base Full-time (1.0) Work Schedule Monday - Friday; 7:00am - 3:30pm Anticipated Hiring Range $6,946.00 Per Month ($83,352.00 Annually) Salary is commensurate with experience. Position Summary The Facilities Project Supervisor position is located at the Estuary & Ocean Science Center on the Tiburon Peninsula in Marin County (3150 Paradise Dr, Tiburon, CA 94920). This position serves as the on-site facilities supervisor responsible for the short and long-term planning, coordination and maintenance of the buildings and 36 acres of property at EOS-Romberg Tiburon Center. The facilities supervisor is responsible for the oversight of major and minor construction projects, service vendors, and supervision of on-site university facilities staff. These activities encompass a variety of planning and maintenance services that are required to enhance and maintain the 36- acre site. These include, but are not limited to: major/minor projects such as on-site renovations of laboratory and office space, HVAC, maintenance and operation of the bay-water pumping and circulation system and construction of major and minor research facilities. Additionally, general building maintenance, general carpentry, general plumbing, general electrical, and basic materials fabrication and machining must be attended to, as well the day-to-day administration of the department including bookkeeping, and procurement. Nature and Scope of Decisions - The incumbent would be responsible for making independent decisions relating to the maintenance of the EOS site. Incumbent will oversee Maintenance Mechanic(s), Facilities Worker(s) and Laborer(s) staff. Contacts on and off Campus RTC faculty, staff, and students COSE administrative personnel SFSU Plant Operations Vendors, general and sub-contractors, and alarm/fire department personnel Position Information Management of Facilities, Buildings, Grounds; Construction, Renovation and Infrastructure Responsible for supervising one or more small groups or crews comprised of semi-skilled and skilled journey-level crafts workers from more than one trade (Unit 6 staff, Laborer(s) staff, and student assistant position(s). The small groups or crews are typically engaged in performing maintenance, repair, construction and/or renovation work. Direct, plan and implement support services for 16 buildings including research laboratories, tenant spaces, conference center and guesthouse, and warehouses. Provide oversight and reporting on requisite inspections (fire, building); code compliance. Work with Financial Coordinator on administrative activities including procurement, contractor invoicing, and the annual facilities budget request. Direct, plan and implement preventative maintenance and repairs of joint use equipment, HV/AC, and research systems e.g. fume hoods; bay-water system; refrigeration (scientific freezers, climate control rooms) Manage grounds maintenance of 36-acres of waterfront property. Includes urban forestry; invasive species removal; landscape design; erosion control, and fire prevention. Plan and project manage minor new construction projects and renovations.This includes, but not limited to, conducting consultant/contractor/vendor communications and meetings, scheduling and managing in-house and vendor services, obtaining estimates, bids and building permits, developing, submitting and executing and/or overseeing scope of work on facilities projects. Manage, maintain and improve aging infrastructure and property including utilities, and security/life safety services. Other duties as assigned. Minimum Qualifications Knowledge : Work requires thorough knowledge of methods, materials, tools and equipment used in the building and construction trades; effective supervisory practices and techniques; job design and work sequencing related to construction projects; and applicable state and federal safety, building and construction codes and regulations. Abilities : Must possess journey-level skill in a building or construction trade. Must be able to operate all applicable building tools and equipment; plan and direct the work of skilled crafts workers and their assistants; determine and coordinate staffing, material and equipment needs for multiple jobs and projects; perform basic design work; read blueprints; work from plans and specifications; prepare rough sketches; analyze and respond appropriately to emergency situations; ensure accuracy and maintenance of assigned record-keeping systems; prepare reports; read and write at a level appropriate for the position; and perform arithmetic calculations as required by the position. Incumbents may be required to possess a California Driver’s License valid for the operation of any vehicle or equipment they are required to maintain and operate. Experience : These abilities normally would be acquired through two years of experience working as a journeylevel crafts worker in one or more building trades including one year in a lead/supervisory capacity. Must have demonstrated achievement of journey-level skills equivalent to those acquired through the completion of an applicable apprenticeship program. Preferred Qualifications Thorough knowledge of techniques, materials and standards for building construction, facility maintenance and operations. Environmental/Physical/Special Must possess a valid California Driver's License; comply with the Defensive Drivers Training program requirements if a vehicle is used to travel on official business. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. Some work at nights and on weekends to address emergent situations; must be able to work inside and outside, even during inclement weather; must be able to consistently lift up to 75 pounds with assistance. The position requires the ability to climb ladders and enter access ports. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. Employment Requirement CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu . CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Closing Date/Time: Open until filled

The Position The list developed from this recruitment will be used for a limited period to fill open and promotional, regular full-time, and part-time positions in a variety of departments, service areas, and locations throughout the County, should they occur. Pursuant to current bargaining unit agreements, employees regularly assigned to the coastal region or in Covelo are eligible to receive a 5% assignment premium . Immediate Extra-Help Openings - if you are interested in temporary, extra-help work, please check ‘Extra-Help’ as one of the options under Question #7, Agency-Wide Questions, on the application. Under general direction, the Social Worker Supervisor II plans, organizes, and supervises social service staff providing the most advanced social services; performs other related work as assigned. Incumbents supervise caseworkers in specific programs identified as having a high proportion of complex and sensitive casework needs and are usually assigned to programs or staff positions that require extensive casework knowledge. Some positions in larger departments may be assigned full time in-service training and staff development duties. Bilingual English/Spanish encouraged to apply. Se buscan personas bilingües en inglés y español. Para recibir una solicitud en español, llame a Recursos Humanos al 234-6600. Job Requirements and Minimum Qualifications Duties may include but are not limited to the following: Plans, assigns, supervises, coaches, mentors, and reviews the work of employees engaged in the delivery of employment and social services. Consults with and guides social workers in providing counseling, support, and guidance to clients with complex or specialized needs. Reviews and approves forms, applications, court reports, placements, reports of abuse and other documents to verify information or determine proper course of actions; reassesses and modifies case plan. Reviews and approves reports of abuse; suggests or approves placements; may provide information to law enforcement or district attorneys; may testify in court. Documents and addresses clients' concerns and complaints. Selects, trains, evaluates, and disciplines subordinate staff. Discusses or interprets regulations, rules, policies and programs to clients, applicants, staff and the general public. Oversees the development of community resources for various programs. Participates in the development of in-service staff development programs. Evaluates the effectiveness of policies and procedures. Represents the agency at conferences and address' community groups. Facilitates communication between staff and management; communicates expectations and activities, policy changes, and regulatory changes; evaluates and recommends service delivery improvements. Authorizes the provision of social and employment services, provides services, and makes referrals to other agency staff and community agencies. Provides social services for sensitive or confidential cases, in the absence of assigned social workers or to meet workload demands. Participates or intercedes in interviews to defuse hostile or angry clients; obtains information on personal issues in difficult or emotional situations; explains decisions or recommendations to clients and family members. Establishes and maintains effective working relationships and trust with staff, clients, family members, community organizations and the public; collaborates with service providers, facilitates a work environment favoring teamwork, collaboration and mutual respect Provides peer support for coworkers facing case-related stress. Develops and prepares court reports, case plans, case narratives and safety plans in automated computer systems. Enters and retrieves data and narratives from automated computer systems; researches information using the Internet and computer resources. Maintains written chronological narrative reflecting personal or other contacts with the client and reasons for the social worker's actions, prepares and maintains case records and databases; communicates decisions, timelines, recommendations and case plans to clients, families and service providers. Receives, approves and prepares correspondence and reports. Ensures all services are delivered in a respectful, culturally sensitive and appropriate manner and in conformance with agency, state, and federal requirements. Maintains client confidentiality; maintains confidential information in accordance with legal standards and/or County regulations; performs all duties in conformance with the National Association of Social Workers (NASW) Code of Ethics. Participates in after hours on-call emergency response. May direct research studies and corresponding reports. May provide supervision for master's degree level interns and oversight of clinically licensed professionals. Performs other duties as assigned . MINIMUM QUALIFICATIONS REQUIRED Education and Experience: Meet qualifications of Social Worker Supervisor II-A; AND upon possession of a valid associate registration number issued by the Board of Behavioral Sciences as an Associate Marriage and Family Therapist (AMFT), Associate Clinical Social Worker (ASW), or Associate Professional Clinical Counselor (APCC). Social Worker Supervisors in this range must obtain an appropriate license to practice as a Licensed Marriage and Family Therapist (LMFT), License Clinical Social Worker (LCSW), or Licensed Professional Clinical Counselor (LPCC) in the State of California within six (6) years following registration as an associate. Licenses and Certifications: Valid California Driver's License Valid associate registration number as stated above Knowledge, Skills, and Abilities Knowledge of: Principles and practices of supervision, training, mentoring, motivating, casework consultation, peer counseling, organization, workload management, and time management. Principles and practices of note taking, report writing, and English composition, grammar, punctuation, and spelling. Functions of public social services agencies and the principles of public social service administration Casework concepts, techniques of interviewing, and record keeping in social casework. Laws, rules, and regulations governing the operation of public social services agencies and the role and responsibilities of a social worker. Medical, legal, economic, and social management needs of individuals and families with special medical needs such as HIV disease, drug dependency, the medically fragile child, Alzheimer's, and the terminally ill. Strategies and protocols surrounding crisis intervention techniques such as voice modulation and assessing the potential for suicide. Psychopathology, the different types of mental illness diagnoses, how mental illness affects human behavior and mental health services and treatments utilized by clients. Signs, stages, and dynamics of abuse, and the effects of abuse on child/adult development and behavior. Signs and symptoms of alcohol and drug use/abuse in adults and children and the effects on families. Standards for maintaining clients safely in the home, options for placement, effects of removing clients from unsafe situations. Principles and methodologies of research, analysis, problem solving, and decision making. Computers, software, and Internet research. Resources available in the community for referral or utilization in employment or social service programs. Principles of community organization. Principles, methods, and resources in the field of public health, mental health, education, corrections and rehabilitation as they relate to public social services. Skill to: Exercise sound judgment when organizing, directing, and prioritizing unit activities. Select, train, coach, supervise, evaluate, and discipline subordinate staff. Mentor, counsel, and collaborate with staff and foster an environment of teamwork, mutual respect and professionalism. Classify case problems and evaluate the effectiveness of effort in solving problems. Apply effective interpersonal and interviewing skills. Develop and maintain effective working relationships with agency staff, clients, and outside organizations. Write clear and concise narrative reports, correspondence and other materials. Present oral and written reports concisely and clearly. Analyze a situation accurately and adopt an effective course of action. Communicate clearly and effectively, both orally and in writing. Maintain confidentiality in accordance with legal standards and/or county regulations. Recognize signs of abuse for children, the elderly and dependent adults, assess risk factors and potential dangers to clients. Interact professionally and respectfully with clients including difficult, hostile, or distressed clients. Respect cultural differences. Use computers and related software. Mental and Physical Abilities: Develop and maintain effective working relationships with co-workers, clients and those encountered in the course of work. Organize work, set priorities, meet critical deadlines and follow up on assignments with a minimum of direction. Use a computer to accurately and rapidly enter and retrieve data and information. Work effectively in emotionally charged or stressful settings/emergencies. Analyze, evaluate and diagnose situations and adopt effective courses of action. Effectively speak and make presentations before public groups and respond to questions. Effectively handle problems involving several variables in non-standardized situations. Read, analyze and interpret professional periodicals and journals, technical procedures and government regulations. While performing the essential functions of this job the incumbent is regularly required to use sound and odor perception and discernment. While performing the essential functions of this job, the incumbent is regularly required to: walk; sit; use hands to finger, handle, or feel objects; reach with hands and arms; speak and hear; and push, pull, move, or lift above and below the neck objects weighing up to 40 pounds. Incumbents may be required to occasionally lift and / or carry children, including children in car seats or infant carriers weighing up to 40 pounds. Selection Procedure & Other Important Information Important Application Information: It is your responsibility to demonstrate through your application materials how you meet the minimum qualifications of the position/s for which you apply. You must complete all sections of the application. A résumé or other information you feel will help us evaluate your qualifications may be attached to your completed application, but will not be accepted in lieu of completing any part of the application. Blank applications that contain only a résumé or those that reference “see résumé” will be rejected as incomplete. Check your application before submitting to ensure it is complete and correct; no new or additional information will be accepted after the closing date. Inquiry will be made of your former and current employers; please provide the names and telephone numbers of supervisors on your application. You must provide the names and contact information of at least three (3) references (not relatives) that have knowledge of your job skills, experience, ability and/or character. Application materials are the property of Mendocino County and will not be returned. It is your responsibility to keep your NEOGOV profile updated, including any changes to your telephone number or address. Failure to do so may result in missed notification of exams or interviews. The exam process listed on this flyer is tentative. Mendocino County reserves the right to make necessary modifications to the examination plan. Such revisions will be in accordance with approved personnel standards. Should a change be made, applicants will be notified. The provisions of this job bulletin do not constitute an expressed or implied contract. Examination Process: All complete applications will be reviewed; incomplete applications will not be considered. Based on the number of qualified candidates, applicants meeting the job requirements and qualifications will be invited to participate in an oral examination (weight 100) or an unassembled exam, consisting of an evaluation of education and experience as stated on the application form. The examination process will test the knowledge and abilities described above. A minimum score of 70 must be attained for placement on the employment list. Special Testing: If you require special testing arrangements to accommodate a disability or religious conviction you must contact Human Resources at 707.234.6600 prior to the test date to make your requirements known. You must provide enough advance notice to allow Human Resources to properly review and evaluate your request . Special Requirements: Employment in some County departments or positions may require the successful completion of a pre-employment criminal background, which may include fingerprinting, and/or a medical examination, which may include drug screening. Employment in some County departments or positions may require proof of Covid-19 vaccination/booster per the applicable California Public Health Officer's Order . The option for telework may be available. Eligibility for telework is based on the position, employee, and telework environment; not every position, or every employee will be compatible to telework. Please see Policy #57 Telework Policy and Program Guidelines for details. This announcement is a synopsis of duties and requirements of this job. To review the complete classification specification and benefits, please see the HR website. Applications must be submitted to the Human Resources Department by the final filing date. The County of Mendocino is an Equal Opportunity Employer This information is a summary of general benefits. Benefits listed in Mendocino County Resolutions or Memorandums of Understanding prevail over this listing. This information is not legally binding, nor does it constitute a Contract. SALARY Compensation is based on a five-step salary range, with annual merit-based increases within the salary range. RETIREMENT Covered under Social Security and the 1937 act; both employees and the County pay into the retirement fund. For the most current information regarding County Retirement please go to: https://www.mendocinocounty.org/retirement HOLIDAYS AND PERSONAL LEAVE Mendocino County observes 11 paid holidays per year. Employees are granted 24 - 48 hours of personal leave annually, depending upon Bargaining Unit. VACATION Accrues at the rate of two weeks per year for three years. Three weeks per year after three years, four weeks after eight years and five weeks after 15 years. SICK LEAVE Paid sick leave accrues at the rate of 1.25 days per month, or 15 days per year. Accruals are pro-rated for part-time employees working at least 20 hours per week. Part-time employees working less than 20 hours per week, and extra-help employees receive up to 24 hours (or 3 days) of paid sick leave annually. MEDICAL, DENTAL, VISION,AND LIFE INSURANCE The County and the employee share the cost of an employee selected health care plan; enrollment in the plan includes $20,000 Life Insurance. HEALTH INSURANCE For the most current information regarding Health Insurance please go to: http://www.mendocinocounty.org/hr/ehb EMPLOYEE ASSISTANCE PROGRAM For the most current information regarding Employee Assistance please go to: http://www.mendocinocounty.org/hr/eap EMPLOYEE WELLNESS PROGRAM For the most current information regardingEmployee Wellness please go to: http://www.mendocinocounty.org/hr/mcwow LABOR CONTRACTS For the complete list of most current labor agreements please go to: http://www.mendocinocounty.org/hr/labor Closing Date/Time: 4/5/2023 11:59 PM Pacific

Summary ABOUT THE DEPARTMENT: Deschutes County Health Services supports over 400 staff in Behavioral and Public Health programs working to promote and protect the health and safety of the community in a broad variety of community based settings. To hear from staff about working at Deschutes County Behavioral Health, please click HERE. ABOUT THE COUNTY: We know where you choose to live, work and play matters. Deschutes County is one of the largest employers in Central Oregon and the largest municipal government in the region. Our dedicated and passionate workforce of more than 1,200 employees provide County services in a number of departments, divisions, and offices. Located in the heart of Central Oregon, between the towering Cascade Mountain Range to the west and the high desert plateau to the east, Deschutes County is the outdoor recreation capital of Oregon. We enjoy a renowned quality of life, with big-city opportunities and small-town neighborhoods. We hope you’ll consider joining our talented team. ABOUT THE JOB The Behavioral Health Supervisor will supervise the operations of the Child, Family & Young Adult Outpatient Program located in Bend, Oregon and will be responsible for the clinical oversight, development, and direction of a behavioral health team, promoting and offering complex care services for the treatment of mental health and substance use disorders. This position provides full clinical and administrative supervision to a team within a program or a program of services; coordinates and oversees all services provided by assigned area or team; and provides a complete range of professional psychotherapeutic treatments and behavioral health services as required by position. Key Responsibilities: Management of program budgets and grants. Community behavioral health and addictions concepts. Client assessment and case management. Treatment services, planning and protocols. Behavioral health disorders and diagnostic classifications. Psychological, sociological and psychiatric theories. Well-developed human relations skills with an appreciable interpersonal sensitivity and awareness of client situations and values. Coordinate closely with leadership staff, including other programs, community partners, and support personnel. What You Will Bring: Knowledge of or experience with: Trauma informed care. Integrated health care. Interviewing and counseling skills. Applying theory in behavioral health and addictions diagnosis. Writing skills to prepare clear and concise reports. Planning and implementing intervention programs. Skill in: Collaboration with team members. Establishing and maintaining effective working relationships with other employees, clients and their families, other agencies and the public at all times. Professionalism with regard to code of ethics and confidentiality. Handling crisis situations. Working effectively both independently and in a team setting. * This posting is not meant to be an all-inclusive list of duties and responsibilities, but rather constitutes a general definition of the position's scope and function. Notification to all candidates will be sent via email and/or text only. Please opt in for text messaging or check your email and your Governmentjobs.com account for application status. Review the full job description by clicking HERE. Compensation $6,576.50 to $8,813.13 per month for a 172.67 hour work month. Excellent County benefit package when eligible. This position is available immediately. BENEFITS: Our robust health plan is offered at a minimal cost of $90 per month, which includes an innovative on-site clinic, pharmacy, and wellness and wellbeing services. Additionally, we include life insurance, retirement (PERS), generous paid time-off (14-18 hours/month to start, pro-rated for part-time), holidays, and professional development opportunities. Please click HERE for full benefit details. This posting has been re-opened. Applications will be reviewed on May 15, 2023. Minimum Qualifications Master's degree in Psychology, Social Work, or a related behavioral science field; AND three (3) years of related experience in the behavioral health field, including lead or supervisory experience; OR any equivalent combination of training, education, and experience that provides the required skills and knowledge to perform the essential functions of the job. Must possess current licensure without restrictions from a recognized governing board in Oregon as a Licensed Clinical Social Worker (LCSW), Licensed Marital and Family Therapist (LMFT), or Licensed Professional Counselor (LPC). Preferred Qualifications : Previous supervisory experience as a LCSW, LPC and/or CADC II or III. Knowledge and experience in working with dual diagnosis mental health and substance abuse disorders. Certification as an Alcohol and Other Drug Counselor (CADC) II or III. Masters in Addiction Counseling (MAC) or the social work equivalent (CCATODSW). Certification in Parent Child Interaction Therapy (PCIT). Certification in Generation Parent Training Management Oregon (GEN-PTMO). Previous experience working in a behavioral health setting in rural communities. Necessary Special Requirements Possession of or ability to obtain a valid Oregon driver's license within 30 days of hire date. The employment offer will be contingent upon presentation of an acceptable and verifiable driver's license, pre-employment screening for criminal history, driving history, and controlled substances (NOTE: Positive test results for marijuana use may result in rescission of a contingent offer of employment). This screening must be completed with satisfactory findings in order for a formal offer of employment to be extended. Must meet provider Qualified Mental Health Professional (QMHP) credentialing requirements as required by Oregon Administrative Rules ( OARs ) 309-019-0125 (8). Must have the ability to work a flexible schedule to meet client and department needs. Must have dependable transportation and be willing and able to drive throughout Deschutes County in sometimes adverse weather conditions. Deschutes County will comply with the Oregon Health Authority, Public Health Division Oregon Administrative Rule ( OAR 333-019-101 ) requiring COVID-19 vaccination for employees working in a healthcare setting. It is a requirement of this position that the incumbent provide proof of vaccination status or request and be approved for an exemption based on legitimate medical reasons or sincerely-held religious beliefs ( for detailed information on exceptions, please review section (4), (A) and (B) ) by October 18, 2021 or their date of hire, whichever is later. Deschutes County provides reasonable accommodation as required by applicable law, and those finalists seeking a reasonable accommodation from the vaccination requirement may submit a copy of the medical or religious exemption form as prescribed by the Oregon Health Authority in order to certify the reasons for requesting an exemption. There is no need to take action at this point. More information will be provided to candidates that progress to the final stage of the process. NOTE: Per OAR 407-007-0000 to 407-007-0100 this position requires a Criminal Background check through the State Background Check Unit/Orchards, which may also include being fingerprinted. These rules provide for the reasonable screening under ORS 181A.195, 181A.200, 409.027 AND 413.036 of the County’s employees to determine if they have a history of specific criminal behavior identified in federal or state law or rules such that they should not be allowed to work, be employed, or perform in positions covered by these rules. Please click HERE to review Criminal Records Check Rules. All offers of employment for this position are contingent upon the candidate receiving final approval from the State Background Check Unit/Orchards to work in this position. Excellent County benefit package when eligible. Deschutes County offers eligible employees a comprehensive health care package that covers medical, prescription, dental, and vision coverage for employees and their eligible dependents at a minimal cost of $90 per month. Coverage becomes effective the first of the month following 1 month of employment. Included in the health care package is the Deschutes Onsite Clinic (DOC), which provides a wide range of health, wellness, and primary care services to employees and their dependents. The DOC offers convenient hours and no out-of-pocket costs to patients. The DOC Pharmacy is a full service pharmacy available to employees and dependents to have their prescriptions filled at a discounted co-pay. In addition to the health care package, Deschutes County provides a generous and comprehensive benefits program to eligible employees. Employer paid benefit offerings include: Life Insurance for employee and dependents Accidental Death and Dismemberment Insurance Long-term Disability Insurance Employee Assistance Program Retirement Program through Oregon PERS Time Management Leave Employee paid voluntary benefit offerings include: 125 Flexible Spending Program 457 Deferred Compensation Program Supplemental Life and Accident Insurance To learn more about Deschutes County's generous benefit offerings, please visit www.deschutes.org/hr and click on Employee Benefits. Closing Date/Time: 5/14/2023 11:59 PM Pacific

The Job The Preschool Services Department (PSD) is recruiting for Program Supervisors to coordinate the administrative components and daily delivery of services of an assigned program area within the Department to assure services are provided consistent with federal and state Head Start guidelines. *Official Job Title: PSD Program Supervisor For more information, review the PSD Program Supervisor job description. CONDITIONS OF EMPLOYMENT 1) Effective January 31, 2022, the Office of Head Start (OHS), Administration for Children and Families (ACF), Department of Health and Human Services (HHS) Interim Final Rule requires that all existing staff and new hires complete a vaccination series against COVID 19 as follows: have their second dose in a two-dose vaccination series, or first dose in a single-dose vaccination by January 31, 2022. New hires may request an exemption from the vaccination requirements under the following: (1) the new hire is declining vaccination based on Religious Beliefs, or (2) the new hire is excused from receiving any COVID-19 vaccine due to Qualifying Medical Reasons. Valid exemptions must be submitted before the start of employment. New hires who have an approved exemption will be subject to weekly testing and must wear a face covering while on site. 2) Possess an official photo identification card. 3) Must be able to lift and carry a small child (up to 50 lbs.) as needed/in the event of an emergency. Other physical demands include: sitting, walking, standing, bending, squatting, climbing, kneeling, crawling, twisting, grasping, fine manipulation, pushing/pulling, reaching, stooping, using smell and touch, working outside and vision and hearing. 4) Pass a pre-employment physical including a tuberculosis test and required immunizations (SB792). 5) Travel throughout the County may be required. A valid California Class C driver license and proof of automobile liability insurance is required at time of hire for the person providing the transportation. *(Remote/telework not available for this position.) BACKGROUND INVESTIGATION Job offers are contingent upon passing a background investigation which includes a fingerprint check and search of the Child Abuse Index before appointment. If an individual has been convicted of a crime other than a minor traffic violation, the individual cannot work or be present in any community care facility unless they request and subsequently obtain a criminal record exemption from the Community Care Licensing Division, Care Provider Management Bureau (CPMB). With the exception of minor traffic violations, all convictions, including misdemeanors, felonies, and convictions occurring a long time ago, require an exemption. CPMB also examines arrest records to determine if there is a possible danger to clients. Crimes against children and convictions of a violent nature, such as sex offenses, murder, manslaughter, arson, and robbery are crimes for which an exemption cannot be issued. (Health & Safety Code section 1596.871) Minimum Requirements REQUIRED: EDUCATION Must possess a completed/awarded Bachelor's degree in Business/Public Administration, Education, Early Childhood Education/Child Development, Psychology, Sociology, Human Services, or closely related field . EXPERIENCE Must possess two (2) years of full-time equivalent experience in a social services program or a child development program which provides comprehensive services to families and children , with primary responsibility for one or more of the following duties: case management services, interviewing and referring clients, determining eligibility for services, or supervision of child development staff. REQUIRED DOCUMENTATION (Must be attached): EDUCATION Required documentation MUST be attached to your application or submitted via fax to (909) 387-5819 Attn: Program Supervisor - Preschool Services or email to employment@hr.sbcounty.gov Subject: Program Supervisor - Preschool Services. Failure to provide the requested documents at the time of application submittal may result in disqualification of the application. IMPORTANT NOTES: All work experience and education information must be clearly detailed and demonstrated on the application AND supplemental questionnaire to ensure qualifications are properly considered (resumes are not reviewed). All information must be current and up to date. EDUCATION Qualifying degrees or coursework must be completed at a college or university accredited by any accrediting association recognized by the United States Department of Education. Degrees or coursework completed outside the U.S. must be accompanied with an evaluation report from a reputable credential evaluation service showing equivalency to degrees or coursework completed at a college or university accredited by any accrediting association recognized by the United States Department of Education. (Must be attached if applicable.) Desired Qualifications The ideal candidate will have experience in head start/state Preschool; will possess excellent written and verbal communication skills and have extensive experience working with children ages 0 - 5. Experience with Eligibility, Recruitment. Selection, Enrollment, and Attendance (ERSEA) and with Childcare Management and Head Start software is highly desirable. Selection Process Examination Procedure : There will be a competitive evaluation of qualifications based on a review of the Application and Supplemental Questionnaire; therefore, it is to your advantage to provide as much relevant and detailed work experience as possible , as resumes will not be reviewed in lieu of the application materials. Application Procedure : Please complete and submit the online employment application and supplemental questionnaire by 5:00 pm, Friday, April 07, 2023 . To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted, you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application. If you require technical assistance , please click HERE to review the Government Jobs online application guide or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans' Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans' Preference points. Click here for information and instructions to request Veteran's Preference points. For important information on employment processes and submitting job applications, see links below: Guide to Completing a County Job Application Applicant Information and the County Employment Process Closing Date/Time: 4/7/2023 5:00 PM Pacific

Apply By: 04/16/23 Division: Children Youth Family & Adult Protection Division Management Level: Individual Contributor Scheduled Weekly Hours: 40 Benefit Eligibility: This position is eligible for Standard Benefits which includes dental, medical, and vision insurance, paid time off and holidays, retirement matching, wellness programs, and tuition reimbursement. Description: Hiring salary starts at $64,052.56 Salary will be determined based on education, licensure, and experience; Relatable Master's and Licenses will receive additional salary in addition to base salary. Details will be discussed during the interview process. Benefits includes dental, medical, and vision insurance, paid time off and holidays, retirement matching, wellness programs, tuition reimbursement, flexible schedules, remote work options and more. Click Here for our Total Rewards summary. Personal Choice Work Model: After six months of employment, all employees can work with their supervisor to develop a work model that works best for them. This means an employee may choose to work from the office more or from home more, with some general expectations , which may include in -person tasks required by your role, ie in -person facilitated family meetings , if the family chooses, and in-person group supervision at least monthly , among others . Jeffco Division of Children, Youth, Families, and Adult Protection includes exceptional individuals on the following teams: Intake - Day Shift and Swing Shift Permanency Chafee Collaborative Foster Care and Foster Care Placement Early Intervention Services FIT Court Kinship Navigation Permanency Round Table and Facilitated Family Meeting Facilitator Prevention Sex Abuse Please note: we may not currently have vacancies in each team listed above. Are you interested in joining one of the teams above? Does a career focused on strengthening and preserving families excite you? Is self-care and support from all levels of the organization important to you? Do you thrive in an organization where your voice is valued and thinking outside of the box is encouraged? Are you searching for a position that uses your critical thinking , creative problem solving , and organizational skills to collaborate with families to achieve safety and permanency ? Are you passionate about making a difference in the lives of families in our community? Join our team to celebrate families’ successes and help people build better, safer lives. Check out Mikayla’s story HERE and watch our job preview VIDEO . here. RESPONSIBILITIES All Child Welfare Caseworkers: Are responsible for extensive case documentation, which includes preparing court reports and social histories, and utilizing family engagement skills to mitigate risk and enhance safety that will be used in the office, client homes, and in the community. Assessing safety of a child/youth and making decisions based on information available, which could include removing a child from their home. Advocating for families and children, testifying in court, and de-escalating potentially volatile situations. Potential for late evening hours to address crisis situations and participation in the emergency coverage schedule. The hours of this position can be unpredictable. Daily travel around the Denver Metro area and periodic travel throughout Colorado. The Permanency Caseworker may travel occasionally outside of Colorado. Will discuss in detail and work with families who are dealing with substance abuse, mental health, domestic violence, multi-generational poverty, child abuse, child neglect and sexual abuse. In addition to the above responsibilities a Caseworker will also be responsible for the following duties dependent upon which team a Caseworker is selected for. The Intake Caseworker (Day shift or Swing shift) is also responsible for: Assessing allegations of abuse/neglect and referring clients to appropriate services. Collaborating with law enforcement, schools, medical personnel, mental health agencies, the courts and providers caring for children. Swing Shift Caseworker schedule: 12:00 to 10:30 pm either Monday through Thursday or Tuesday through Friday and will be eligible for a shift differential with a starting salary of $65,052.56 . The Permanency Caseworker is also responsible for: Coordinating resources for child protection, family and adolescent crisis response, delinquency and parent/child conflict, emancipation planning, and facilitating adoptions. Collaborating with service providers, courts, the community, schools, and assessment centers. The Chafee Caseworker is also responsible for: Working with youth who are either in foster care or who have left foster care to ensure readiness for emancipation. Administering and interpreting standard assessments and treatment planning to remediate identified deficiencies. Managing program expenditures to ensure that spending is within the annually approved budget. Collaborating with the fostering youth to independence (FYI) voucher program and managing FYI program expenditures. Maximizing the impact of the Chafee Program through consultation with caseworkers and community partners. This job requires weekend and evening work and may include multi-day trips to accompany youth to activities outside of the metro area several times annually The Foster Care Placement Coordinator is also responsible for: Collaborating with the assigned caseworker of the child(ren) to effectively identify and secure foster care homes for children needing temporary care. Efficiently managing emergency and planned Placement Desk Referrals through the use of the Integrated Case Management System (ICM) Generating the initial contracts of foster and group home placements for Arapahoe, Douglas, and Jefferson Counties. Organizing and facilitating Pending Placement Review Meetings (PPR) and Semi-annual Child Placement Agency Meetings. On a quarterly basis, conducting face to face meetings with CPAs to enhance partnerships, discuss children/youth currently in placement, and addressing issues including but not limited to quality of care, placement openings, better understand the services they are providing, and intentionally match children to their homes. Quality assurance of CFCP foster homes and providers certified through CPA's. The Early Intervention Services Caseworker is also responsible for: Coordinating resources for child protection, family and adolescent crisis response, delinquency and parent/child conflict, emancipation planning, and facilitating adoptions. Collaborating with service providers, courts, the community, schools, and assessment centers. This position is not court involved. Focuses on short term goals. The FIT Court Caseworker is also responsible for: Discussing in detail and work with families who are dealing with drug treatment, substance abuse, mental health, domestic violence, multi-generational poverty, child abuse, child neglect and sexual abuse. Coordinating resources for child protection, family and adolescent crisis response, delinquency and parent/child conflict, emancipation planning, and facilitating adoptions. Collaborating with service providers, courts, the community, schools, and assessment centers. Frequent late evening hours to address crisis situations and participation in the emergency coverage schedule. The hours of this position can be unpredictable. The Kinship Navigation Caseworker is also responsible for: Completing Kinship Home Assessments that assess for safety, strengths, needs, and the caregiver’s ability to meet the needs of the child Providing hands on coaching and guidance to kinship caregivers utilizing methods from the Trust Based Relational Intervention model Monthly contact with families, including home visits, to continually assess for safety and provide ongoing support Partnering with caseworkers and conducting joint home visits to ensure case plan objectives are met Identifying back-up placement options and developing extensive support networks for kinship families Working with the Family Search and Engagement team to identify additional family support options when necessary Attending facilitated family meetings, group supervision, and other professional meetings as required Collaborating with the Community Assistance Division and other community partners to ensure families are receiving the benefits, services, and support they need The Permanency Round Table (PRT)/ Facilitated Family Meeting Facilitator (FFM) Caseworker is also responsible for: Facilitating and coordinating PRTs and/or FFMs using a structured framework with children/youth, internal and external consultants, supervisors, caseworkers, support persons, and administration. Demonstrating a thorough knowledge and understanding of social casework principles, concepts and ethics by using a strength-based and solution focused practice. Independently analyzing complex situations and barriers, help teams formulate plans and make decisions regarding the urgency of permanency. Practicing strategies that result in effective engagement of children, youth and families during the course of the case until legal and relational permanency is achieved. Mediating difficult interactions between parties of the case. Using diligent search techniques throughout the life of the case to locate family and kin of children. The Prevention Caseworker is also responsible for: Coordinating and connecting families to appropriate resources and services to prevent future referrals and extensive case documentation. Collaborating with service providers, courts, the community, schools, law enforcement, medical personnel, mental health agencies and assessment centers. Utilizing family engagement skills to mitigate risk and enhance safety that will be used in the office, client homes, and in the community. Advocating for families and children, testifying in court, and de-escalating potentially volatile situations. Discussing in detail and work with families who are dealing with substance abuse, mental health, domestic violence, multi-generational poverty, child abuse, child neglect and sexual abuse The Sex Abuse Caseworker is also responsible for: Discussing, n detail and work, with families who are dealing with substance abuse, mental health, domestic violence, multi-generational poverty, child abuse, child neglect and sexual abuse. Assessing allegations of abuse/neglect and referring clients to appropriate services. Collaborating with law enforcement, schools, medical personnel, mental health agencies, the courts and providers caring for children. Coordinating resources for child protection, family and adolescent crisis response, delinquency and parent/child conflict, emancipation planning, and facilitating adoptions. Collaborating with service providers, courts, the community, schools, and assessment centers. As an employer of choice, we hope you will feel welcome here. The inclusive environment and culture of dignity and respect are what makes this organization so unique. We appreciate that staff uphold our mission and help provide opportunities for our customers to succeed. J efferson County Human Services upholds a unique set of core competencies and guiding principles. Equitable Access to Community Influences of Health Inclusive Voice Trauma-Informed Customer Service Employer of Choice Resiliency Two-Generation Model Value Curve MINIMUM QUALIFICATIONS To qualify, a candidate must meet the bullets listed below: A bachelor’s degree from a higher education institution with course work related to the job responsibilities of child welfare social caseworker. Course work examples can include and are not limited to, the development of human behavior, child development, family intervention techniques, diagnostic measures, or therapeutic techniques; and, Professional, internship, or volunteer work experience in a human services related agency. Some examples of appropriate experience could include: clinical experience, residential child care experience, milieu experience, domestic violence case manager, paid victim's advocate, paralegal or legal clerk, probation officer, law enforcement, corrections work, shelter experience, arbitration, forensic interviewing, para-professional work, educational work, and/or other case management experience Offer of employment contingent on criminal history, state automated case management system check, MVR check, and education verification. Must not have one of the following convictions: Child abuse, crime of violence, unlawful sexual behavior, or felony for domestic violence. Must not have a felony involving physical assault, battery, or drug-related offense within the past five years. Must not have a pattern of misdemeanor convictions within the past 10 years. Must have valid driver's license, if you are from out of state, you must obtain a valid Colorado driver's license within 30 days of hire date and you must not have any major violations, including DUI, DWI, and/or DWAI conviction(s) in the past three years. Please note that supplemental questions requiring a written response will serve as a writing sample. We will be reviewing the experience and education fields on your application and a resume is not required. During this process you will be asked to provide a copy of your college transcripts. If you have any questions about this position, please reach out to the hiring managers: Eric Wysocki - ewysocki@co.jefferson.co.us; (303) 271-4069 Liz Huffman - ehuffman@co.jefferson.co.us; (303) 271-4674 Bryan Moats - bmoats@co.jefferson.co.us; (303) 271-4033 Recruitment Process: You are able to see your status and any communication when you log into your candidate portal . Listed below are the steps in our recruiting process: Once the job bulletin has closed, the Talent Acquisition Team evaluates all applications based on the minimum requirements listed in the qualifications section of the job bulletin. Next, the Talent Acquisition Team reviews applications for the preferred skills. While these skills are not a requirement for the position, they will contribute to the success of the new hire in this role. These skills are scored and the highest scoring applicants will be forwarded to the next step. The next step includes the hiring team reviewing applications and deciding who to contact for a phone screen/interview. The number of applications forwarded for Manager Review depends on the hiring teams request and can range from 10 applications to everyone who meets minimum requirements; not everyone who makes it to Manager Review is guaranteed an interview. If the hiring team wishes to speak with you further, they will reach out to you via phone call or email using the contact information listed on your application. You may receive emails asking you to complete a task within your candidate portal and it is important that you are receiving our emails as we do not want you to miss out on an opportunity. The time frame for contacting applicants depends on the hiring team's schedule/workload and how many applications were referred for manager review. Please note that Jefferson County receives on average over 100 applications per job bulletin. Thank you for your patience and for your interest in Jefferson County Government! We wish you success through this process. Do not forget to sign up for Job Interest Alerts through your candidate portal to receive email alerts for future positions you are interested in. Education: Bachelor's Degree Experience: : Certifications: Languages: Category: Health & Human Services

Description: Our Commitment to Equity, Diversity, and Inclusion: California State University (CSU), Chico is a comprehensive and residential public university, holding Hispanic-Serving Institution (HSI) designation. Chico State operates as part of the 23-campus CSU system, which educates the most ethnically, economically, and academically diverse student body in the nation. The University enrolls over 13,000 students, with over half identifying as first-generation college students. Chico State is committed to recruiting outstanding candidates who reflect the intersectional identities of our student body. The ideal candidate will embrace our values predicated on the primacy of student success and the elimination of equity gaps, have demonstrated experience working with diverse populations, and will contribute to policies, programs, and practices that support an inclusive, accessible, and equitable learning and working environment. Black, Indigenous, People of Color, veterans, and those with bilingual and/or diverse abilities are encouraged to apply. Position Title: Academic Year Part-Time Lecturer and/or Clinical Practice Supervisor College: College of Communication & Education (CME) Department/School: School of Education Salary: Lecturer A/2 Full-Time Equivalent Salary Range: $4,530 - $6,056 per month Lecturer B/3 Full-Time Equivalent Salary Range: $5,405 - $11,994 per month Lecturer C/4 Full-Time Equivalent Salary Range: $6,190 - $13,172 per month Lecturer D/5 Full-Time Equivalent Salary Range: $7,794 - $13,797 per month Anticipated hiring range is generally at or near the minimum of the appropriate range, commensurate with education and experience. Most new lecturers are hired at the Lecturer A or B rank. See the Faculty Salaries At-a-Glance guide for more information. Priority Review Date: 05/01/2023; complete applications received after that date may be considered as needs arise. Position Summary: The School of Education in the College of Communication and Education is collecting application materials for a pool of part-time lecturers and clinical practice supervisors with positions available as determined by need during the 2023-24 academic year. Appointments from the part-time pool are temporary and often made just prior to the start of the academic term. Lecturer Minimum Qualifications: Master’s degree preferred in Education/Teaching or a related field. Required teaching credential appropriate for the subject area to be taught Minimum of 3 years of full-time K-12 teaching experience or other relevant K-14 experience. Experience/certification working with English Learners Evidence of having maintained currency in the field Possession of a valid driver's license and automobile liability insurance. Participation in the DMV Employer Pull Notice Program (driving record) is required. The candidate will be required to update their insurance when necessary. Lecturer Preferred Qualifications: Experience teaching in a credential program. Bilingual candidates will be given preference. Supervisor Minimum Qualifications: Required teaching credential appropriate for the subject area to be supervised or an administrative credential Minimum of 3 years of full-time K-12 teaching experience or other relevant K-14 experience. Experience/certification working with English Learners Evidence of having maintained currency in the field Possession of a valid driver's license and automobile liability insurance. Participation in the DMV Employer Pull Notice Program (driving record) is required. The candidate will be required to update their insurance when necessary. Supervisor Preferred Qualifications: Preferred Master’s degree in Education/Teaching or a related field. Experience in supervising teaching credential candidates and cooperating teachers. Bilingual candidates will be given preference. Responsibilities: Lecturer positions in the department carry responsibilities in the areas of teaching undergraduate and graduate courses. Teaching assignments are based upon the qualifications of the individual and the needs of the department. School of Education (SOE) Clinical Practice Supervisors are representatives of CSU, Chico in the schools, and they are expected to promote close and continuing contact for instruction and guidance of credential candidates while making every attempt to be consistent, supportive, and objective. The supervisor is responsible for instructing and supervising student teachers during their practical clinical work in an appropriate school setting and providing a written evaluation of student teacher’s performances. In addition, the supervisor regularly counsels student teachers, visits them at their clinical experience site, observes and evaluates their performance, confers with the cooperating teacher(s), debriefs after observations, and serves as a liaison between the University and the area schools. Additionally, supervisors attend mandatory program start-up meetings, pathway meetings, supervisor meetings, and workshops. To see a full list of supervisor duties and responsibilities please see the SOE Supervisor Tool Box . How to Apply: Applicants must provide: a current cover letter (including how you have addressed, or plan to address teaching to diverse student groups) a CV a list of courses you believe you are qualified to teach and for which you wish to be considered (please complete the department course consideration checklist ) a copy of unofficial transcripts for your highest earned degree contact information of three professional references a completed School of Education part-time pool information form (this item will be requested on the “Additional Questions” section of the application) Additional information may be requested at a later time. All applicants must apply online, applications submitted via email or in-person to the department will not be considered. For information about specific courses offered, please refer to the University Catalog . The Department: The School of Education (SOE) houses the majority of teacher preparation programs. The SOE’s mission and conceptual framework serves to guide the SOE’s vision as a recognized leader in preparing educators to meet the needs of a diverse, democratic, and sustainable society through inquiry, collaboration, and service toward a socially and ecologically just world. Job-related questions should be directed to: Dr. Rebecca Justeson, Department Chair School of Education College of Communication & Education (CME) California State University, Chico 400. W 1 st Street, Chico, CA 95929-0222 530-898-6421 rjusteson@csuchico.edu Mandatory Vaccinations: The CSU requires faculty, staff, and students who are accessing campus facilities to be fully immunized against COVID-19 or have received a medical or religious exemption. Selected candidates should be prepared to comply with this requirement. Benefits Information: This position may qualify for benefits including tuition fee waiver (if eligible). California State University, Chico offers a number of benefits to its employees (e.g., sick leave, vacation, health insurance). For more information and eligibility criteria, please visit https://www.csuchico.edu/hr/benefits/index.shtml . Additional Information: All work must be performed within the State of California. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 (revised July 21, 2017) as a condition of employment. For disability-related accommodations, please call the ADA Coordinator at (530) 898-5959. All positions are contingent on funding. About Chico State: Graduate and undergraduate programs boast high-quality research experiences, exceptional faculty mentoring, and civic and global engagement opportunities. The campus motto, “Today Decides Tomorrow,” is brought to life by inclusive pedagogy, experiential learning, and co-curricular programming. The Chico Experience prepares students to be critical thinkers, engaged citizens, and inspired stewards of environmental, social, and economic resources. Together, they will become leaders solving the challenges of the 21st century. The campus is located in Northern California, 90 minutes from the state capital, Sacramento, and a three-hour drive from the San Francisco Bay Area. Chico offers year-round natural beauty, outdoor leisure activities, and a thriving arts, music, and events scene. We acknowledge and are mindful that Chico State stands on lands that were originally occupied by the first people of this area, the Mechoopda, and we recognize their distinctive spiritual relationship with this land, the flora, the fauna, and the waters that run through campus. We are humbled that our campus resides upon sacred lands that since time immemorial have sustained the Mechoopda people and continue to do so today. Chico State is an Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status and only employ individuals authorized to work in the U.S. Closing Date/Time: Open until filled

The Position This is a limited continuous filing exam. Next filing cut-offs are at 5:00 pm on: 4/7/2023 and 4/21/2023 (Final) Note: Must Currently Hold Permanent Employment Status with Sacramento County. The Clerical Supervisor II supervises the work of a clerical staff performing varied and/or complex work, and performs difficult technical and complex work. Incumbents, under general direction, may supervise a large staff through subordinates at the Senior Office Assistant (formerly Clerk III) level or above. Supervision includes developing and conducting training and resolving informal grievances. Some positions may be designated "confidential" in nature, in accordance with the County Employee Relations Ordinance, and are excluded from the representation unit which includes positions allocated to the regular class. Examples of Knowledge and Abilities Knowledge of Modern office organization, procedures, and equipment Supervision and training techniques Business correspondence and record keeping systems Correct business English usage, spelling, grammar, punctuation, and vocabulary Ability to Plan, assign, supervise, and coordinate the work of a group of clerical employees performing a variety of clerical functions Revise and adapt work procedures and record keeping systems to meet changing organizational and work load needs Understand, interpret, and apply laws, rules, and written directions to specific situations Establish and maintain effective working relationships as necessitated by work assignments Analyze data, draw logical conclusions Communicate clearly and concisely orally and in writing Add, subtract, multiply, and divide all units of measure with like common and decimal fractions Employment Qualifications Minimum Qualifications Permanent status in Sacramento County service. AND Either: 1. Performing duties comparable to the Sacramento County class of Clerical Supervisor I, or above, as described in the distinguishing characteristics and examples of duties for those classes. Or: 2. Two years of full-time paid clerical experience performing duties comparable to the Sacramento County class of Senior Office Assistant (formerly Clerk III), or above, as described in the distinguishing characteristics and examples of duties for those classes, one year of which must have been in Sacramento County service. Note: Volunteer and part-time experience are acceptable on the basis of 173.6 hours = 21.7 days = 1 work month. Note: The word "experience" referenced in the minimum qualifications means full-time paid experience unless the job announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Special Requirements for Some Positions Computer Control Operator Clause: Some positions within this class may require specific knowledge and abilities to perform the responsibilities of a Computer Control Operator for a computer operation where there is not computer or system support for day-to-day operations from the Department of Technology (formerly Systems and Data Processing Department) and no specialized class has been designated to perform these functions. These include knowledge of technical data processing and concepts and terminology; the ability to operate a computer using established procedures; understand and apply the knowledge unique to the operating department; and communicate with users who have no technical data processing background. In some cases application programming using a variety of programming languages or system utility languages may be performed by incumbents. The Computer Control Operator differs from the responsibility of using a single terminal or a limited set of procedures by its level of independence and control of the computer operating system and the order in which operations are performed and priority of work completed is established. This responsibility must comprise a significant part of the entire work assignment. The Computer Control Operator designation must be approved by the Department of Personnel Services (formerly Department of Personnel Management) from a classification and testing perspective on a position by position basis. Where required, these special skills may be used in performing such tasks as the following: Prioritizes and coordinates work completed using the computer equipment.Backs up work spaces, archiving when appropriate.Acts as the resource for solution of day-to-day operational problems and improvements to future applications.Coordinates the training of new users or new product enhancements.Performs application programming using programming languages, system utility languages and job control languages. The Civil Service Commission approved the use of selective certification for the above special skills for Clerical Supervisor II on August 22, 1985. Probationary Period The probationary period for this classification is six (6) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net EMPLOYEE BENEFITS As an employee of the County of Sacramento, there will be a variety of benefits available to you. These benefits currently include: health, dental and life insurance; flexible spending account options for dependent care and unreimbursed dental and/or medical cost; and an employee assistance program (EAP). GENERAL BENEFITS: Most employee benefits are similar to the following for all County employees. However, some benefits differ, depending on the employee representation unit to which the employee's job classification is assigned. Information about the exact benefits applicable to a particular job classification may be obtained from the Sacramento County Department of Benefits or by visiting www.saccountyjobs.net. TEMPORARY POSITIONS: Most benefits do not apply to temporary positions. The explanations of benefits applies to employees in regular positions. SALARY STEP INCREASES: The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% are given annually until the top of the salary range has been attained. PAY: All employees are paid bi-weekly via direct deposit into the employee's bank account. The pay period covers fourteen (14) calendar days, starting on a Sunday and ending on the second Saturday thereafter. Salaries are generally paid on the Friday following the end of the pay period. Employees can set up their direct deposit and access their pay information via Employee Self Service in MySacCounty. VACATION: Generally, vacation with pay begins at 10 days annually. With increase over a period of years, the maximum annual vacation with pay is 25 days. HOLIDAYS: 14.5 holidays per year as recognized. SICK LEAVE: Equivalent to 15 days annually, unlimited accumulation. Upon retirement, unused sick leave is converted to retirement service credit. PARENTAL LEAVE: Entitles a regular County employee, with at least one year of continuous employment, to schedule a paid parental leave of up to 160 hours upon the birth or during the process of an adoption of a minor child. Parental leave shall be approved by the employee's appointing authority, except where the granting of the parental leave request would unduly interfere with or cause severe hardship upon department operations. TUITION REIMBURSEMENT: Dependent upon union agreements, regular County employees may be eligible to receive Tuition Reimbursement. The costs for course tuition/registration fees and required books/supplies are eligible for reimbursement. Tuition reimbursement amounts may vary depending upon union agreement. RETIREMENT: Social Security and Sacramento County Employees' Retirement System coverage. HEALTH INSURANCE: The County offers a variety of health plan design options to fit individual needs. DENTAL INSURANCE: The County provides a comprehensive dental benefit program for regular full-time and part-time employees and their eligible dependents. This plan pays on a set fee schedule that varies by procedure. Any amount over the fee schedule is the employee's responsibility. The yearly maximum is $2,000 per person, not including orthodontia. The orthodontic benefit is 50% of covered charges with a lifetime maximum of $1,000 per person. LIFE INSURANCE: The County of Sacramento provides a basic life insurance benefit of $15,000 to all eligible employees at no cost. Additional coverage may be purchased through payroll deduction. DEFERRED COMPENSATION: The County offers a Deferred Compensation Program which enables employees to save in a systematic way without paying income tax on either the payroll deduction or the earned interest, prior to withdrawal. EMPLOYEE ASSISTANCE PROGRAM: The County of Sacramento provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as: Legal Advice/Difficult Decisions Marriage or Family Relationships Financial or Credit Worries/Elder Care Alcohol and Drug Abuse WELLNESS INCENTIVE PROGRAM: The County will recognize and award time off to eligible employees who maintain an excellent attendance record. FLEXIBLE SPENDING ACCOUNT: The County offers regular employees two separate Flexible Spending Accounts (FSA's). These accounts allow employees to set money aside, on a pre-tax basis via payroll deduction, to pay for medical, dental or dependent care expenses. DEPENDENT CARE REIMBURSEMENT ACCOUNT: Employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. MEDICAL REIMBURSEMENT ACCOUNT: The Medical Reimbursement Account allows pre-tax dollars to be set aside to pay for out-of-pocket expenses that are not paid by insurance or reimbursed by any other benefit plan. WORKERS' COMPENSATION: In case of injury while on the job, each employee is protected under the Workers' Compensation laws of California. SACRAMENTO CREDIT UNION: The credit union offers loan facilities and systematic saving plans through payroll deduction. SELECTION AND PLACEMENT Sacramento County encourages applications from all persons regardless of race, color, ancestry, religious creed, national origin, gender, disability, political affiliation, or age. Certain age limits may be required by law, ordinance, or Civil Service direction for specific classifications such as those identified with hazardous occupations. FOR APPLICANTS WITH DISABILITIES ONLY: Every effort is made to provide reasonable accommodations to disabled applicants such as in the selection of test sites, aides, or other equipment which permits the disabled applicants to compete in the examination process. Applicants with disabilities requesting an applicable ADA testing accommodation must complete a Reasonable Accommodation Request Form filled out and signed by the applicant and their doctor. This form must be submitted to the Disability Compliance Office, 700 H Street, Room 5720, Sacramento, CA 95814, by the cut-off date or final filing date as listed in this job announcement. Download the Reasonable Accommodation Request Form by clicking here or contact by mail or in person the Sacramento County Employment Services Division or Disability Compliance Office. MINIMUM QUALIFICATIONS: Please read carefully the "Minimum Qualifications" section of your announcement. You must meet those qualifications by the application deadline date unless otherwise specified. Your application must clearly show you meet the minimum qualifications by the application deadline date, or it will not be accepted. All statements are subject to verification. "Experience" means full-time paid experience unless the announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. PROMOTIONAL EXAMINATIONS: If the announcement indicates the examination is given on a promotional basis, candidates must hold permanent status in Sacramento County Civil Service by the application deadline date and must meet the minimum qualifications. OPEN EXAMINATIONS: Any person who meets the minimum qualifications may apply. CONTINUOUS FILING EXAMINATIONS: Applicants are eligible to reapply to and retake a continuous filing exam after 6 months from the date the previous exam results was received. ELIGIBLE LISTS: Names of qualified persons who made a passing score on an examination are entered, in order of their final grades, on an eligible list. To fill each vacancy, the hiring department will make a selection from among the top three ranks on the employment lists. EXAMINATION RATINGS: Unless otherwise stated on the announcement: To be successful, candidates must obtain a rating of at least 70% on each part of the examination. This may be an adjusted score or an arithmetic 70% of the total possible score as determined by the Director. APPEAL PROCESS: Persons who believe their applications have been improperly rejected may request the Employment Services Division to review its decision to reject the application. If the applicant desires to submit additional proof of qualifications, such proof must be received by Personnel Services not less than two (2) calendar days prior to the scheduled date for the examination. Persons who are disqualified in any phase of the examination may appeal such adverse action, in writing, to the Civil Service Commission, 700 H Street, Room 2640, Sacramento, CA 95814, telephone: (916) 874-5586 . Such appeals must be filed within thirty (30) calendar days after notice of the adverse action was mailed to the candidate. FOR MORE INFORMATION PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS (FAQs): https://personnel.saccounty.net/Pages/EmploymentServicesFAQs.aspx OTHER INFORMATION VETERAN'S PREFERENCE: Military veterans who have served during wartime shall be given preference in initial appointment to County service. Such preference shall apply, provided the veteran has first achieved a minimum passing score in the examination. The passing score of a veteran shall be annotated to indicate the veteran's score shall be regarded as 5 points or higher, OR 10 points higher for disabled veterans, only for the purpose of determining the three ranks along with which the veteran's name shall be certified. No score shall actually be changed and no new rank shall be created as a result of application of veteran's preference for certification purposes. "Disabled Veteran" means any veteran who has served during wartime and, who, as of the final filing date for an examination is declared by the United States Veterans Administration or military service department to be 10% or more disabled as a result of his/her military service. Persons claiming eligibility for disabled veteran's preference must submit to the employment office, on or before the application deadline date, a certification from the United States Veterans Administration or a military service department, dated within 1 year, which certifies the present existence of a service related disability of 10% or more, or other acceptable proof of such disability as a result of his/her military service. Persons claiming eligibility for veterans preference must submit a copy of Form DD 214 or other acceptable proof of veteran's status on or before the final filing date for the examination. For purpose of this rule "reserve" status does not constitute active duty. CITIZENSHIP OR AUTHORIZED ALIEN REQUIREMENT: As required by the Immigration Reform and Control Act, all County employees must be United States citizens or aliens lawfully authorized to work in the United States. Proof of citizenship or authorized status will be required prior to appointment. CONFLICT OF INTEREST CODE: Some County Civil Service positions are covered by financial disclosure requirements intended to identify potential conflicts of interest. CONCURRENT EMPLOYMENT: No employee may concurrently occupy more than one County position. SPECIAL SKILL QUALIFICATIONS (WHEN SPECIFIED ON THE APPLICATION): Persons who have special skills required by some (but not all) positions in a class may be certified ahead of others provided that: Such special skills are based on the duties and requirements of the positions and are in conformance with merit system and equal opportunity principles, and The certification of eligibles who possess special skills have been approved by the Civil Service Commission. PRE-EMPLOYMENT MEDICAL EXAMINATION & DRUG TESTING: The County of Sacramento is committed to maintaining a drug and alcohol free workplace. All persons selected for appointment to positions must pass a medical examination and a drug test, administered by the County at no cost to the applicant. DRIVER LICENSE: Possession of a valid California Driver License may be required for some positions. PROBATIONARY PERIOD: Regular positions are subject to a probationary period which is an extension of the selection process. Unless otherwise indicated on the announcement, the probationary period is six (6) months. AGENCY SHOP/FAIR SHARE FEE: Some positions require, as a condition of continued employment, that the person either: 1. Become a union member; 2. Pay a fair share fee to the union; or, 3. Meet specific requirements under which an equivalent amount must be paid to a charity. FINGERPRINTING AND CRIMINAL RECORD CHECKS: Fingerprinting and criminal record checks are required for some positions. Closing Date/Time: 4/21/2023 5:00 PM Pacific