CITY OF SUNNYVALE, CA
Sunnyvale, California, United States
Description CARE MANAGER, TEMPORARY (Level 2-5) (Case Manager Job Code: 9584 Casual non-benefited employees are limited to working no more than twenty-five (25) hours per week and no more than 900 hours in a fiscal year (July 1-June 30). The City of Sunnyvale is seeking a Care Manager (Level 2-5) to perform professional social work with older adults and/or families to obtain health, financial, and social services to provide assessments, develop and implement case management plans, and perform related duties as required. This position reports to the Recreation Services Manager and receives occasional instruction or assistance as new or unusual situations arise and are fully aware of operating procedures and policies within the department. What is the Senior Center Care Management Program? A care management program prepares individualized care plans and manages the coordination, procurement, and monitoring of services. In addition, the program provides professional Care Managers to advocate and support older adults (seniors) in their efforts to maintain independence, age successfully, and age with dignity. Essential Job Functions May include, but are not limited to, the following: Support seniors' welfare by connecting them and their families to services and resources available from nonprofits and privately funded organizations; Provide a comprehensive assessment of culturally diverse clients to collect functional, environmental, psychosocial, economic, and health status to determine their needs and create a cost effective care plan; Conduct in-office or in-home visits; Provide comprehensive information and referral services; Provide comprehensive assessment to collect (psycho-social, functional, health, financial, and housing) care planning, service arrangement, and care monitoring; Prepare and present training programs and workshops; Develop support systems to meet client needs by identifying and coordinating a variety of available services; Intermittently interpret and explain simple or complex laws and regulations and elder service programs to clients and the general public; Organize and accomplish all tasks related to assessing the client, developing the care plan, implementing the service plan, conduct follow up, and monitoring of the plan. Maintain a professional relationship with each client; Maintain accurate records and documents. Maintain professional charting and documentation of client progress in a timely fashion. Prepare written reports for City and cooperating agencies. Carry a caseload of 30-45; The position requires good time management skills, organization, oral and written communication skills, and basic computer skills. The ability to work with diverse populations is needed; fluency in a second language is a plus. Familiarity with social services and community resources for older adults is needed; Analyze situations and determine proper course of action by making decisions and utilizing independent judgment, problem solve to assess needs of clients, observe seniors for assessment purposes, and explain regulations and findings to clients and families; Serve as an advocate and a community resource. Process referrals and consults to and from community sources and other Care Managers. Develop and coordinate promotional information for seminars and social service programs; Work with various cultural and ethnic groups in a tactful and effective manner; obtain information through questioning; establish and maintain effective casework relationships with clients; Professional Development: Participate in workshops, seminars, and meetings which help increase understanding and growth in Care Management (continuing education); Assist in the recruitment, training, supervision, and support of volunteers and part-time staff; Function as a member of the Senior Center staff team. Participate in meetings and related activities as required. Ensure compliance with City policies and procedures; Provide on-going communication with the Recreation Services Manager regarding significant occurrences, problems, or potential problems affecting clients or staff; Establish and maintain knowledge of community resources. Establish a rapport with community agencies and representatives. WORKING CONDITIONS Position requires regular sitting, standing, walking, reaching, kneeling, bending, squatting, and stooping in the performance of activities. The position also requires grasping, repetitive hand movement, and fine coordination. Additionally, the position requires near and far vision in reading reports and work-related documents and using a computer. Acute hearing is required when providing personal customer service. The need to lift, drag and push, pull objects weighing up to 10 pounds is also required. Some of these requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodation. Minimum Qualifications The minimum qualifications for education and experience can be met in the following way: Care Manager Level 1: Must be at least 18 years old. High School Diploma, GED or equivalent; Possession of or able to obtain a valid CPR and First Aid certification (course may be taken after hire); College/University student enrolled in an accredited program in Social Work, Gerontology, Psychology, Sociology, Counseling, Rehabilitation or other related field; Able to use a computer, calculator, telephone, and photocopy machine; Communicate clearly and concisely, both orally and in writing; Establish and maintain effective working relationships with those contacted in the course of work. Knowledge of: Principles and practices of social work as applied to senior populations; Principles and techniques of interviewing, mental health, diagnostic assessment, and a variety of counseling methods; Medical, psychological, educational, social service, legal, and community resources; Local, state, and national social service programs for older adults including but not limited to: Medicare, Medi-Cal, Social Security, State Disability Insurance, Supplemental Security Income, Housing Assistance Programs, Immigration & Naturalization Services, US Citizenship Procedures, Food Programs, Low-Income Assistance Programs, In Home Supportive Services, and Transportation Services; Signs and symptoms of mental illness and diseases which cause memory loss; understand cultural influences on behavior; identify need for services; analyze and assess elders and caregivers by active listening and direct observation. Family dynamics and human behavior related to the aging process; Cultural influences on behavior in a multicultural community; Laws and regulations regarding elder abuse and functions of public assistance and social service systems. Care Managers Level 2-3: The above, plus A Bachelor's Degree in Social Work, Gerontology, Psychology, Sociology, Counseling, Rehabilitation or other related field; Two (2) years of Care Management experience will be considered. OR A Master's Degree in Social Work, Gerontology, Psychology, Sociology, Counseling, Rehabilitation or other related field; One (1) year of Care Management experience with the older adult population. Care Managers Level 4-5: The above, plus A Bachelor's Degree in Social Work, Gerontology, Psychology, Sociology, Counseling, Rehabilitation or other related field; Four (4) years of Care Management experience will be considered. OR A Master's Degree in Social Work, Gerontology, Psychology, Sociology, Counseling, Rehabilitation or other related field; Two (2) year of Care Management experience with the older adult population. Licenses/Certificates Possession at time of hire and continued maintenance of a valid California Class C Drivers' License and a safe driving record. DESIRABLE QUALIFICATIONS Bilingual in Spanish, Mandarin or Farsi. Application and Selection Process If you are interested in this opportunity, please submit a completed application and responses to the supplemental questions to the Department of Human Resources. City application forms, completed in full and responses to the supplemental questions are required. Candidates are asked to fully describe any training, education, experience and/or skills relevant to this position. Resumes are not accepted in lieu of the application, please do not indicate "see resume." Applications may be submitted online through the City's employment page; go to Sunnyvale.ca.gov, Search: Jobs. Late or incomplete applications will also not be accepted. Please submit application materials as soon as possible to be considered for this position as this job posting may close without notice. SELECTION PROCESS Applications competitively screened based on the minimum qualifications of this position. Based upon a review of the application materials, qualified candidate applications will be forwarded to the hiring department for review. Application materials will be evaluated for job-related skills, experience and education.Qualified applicants will be invited to participate in an interview. Applications are reviewed on an ongoing basis and information regarding next steps in the recruitment process will be sent via email. Please check your email regularly for status updates . You may contact Faye Brand, HR Technician at: fbrand@sunnyvale.ca.gov or 408-730-3015 for recruitment updates. Any candidate that is selected by the hiring department will be required to successfully complete a pre-employment process, which may consist of a background history check, as well as medical exam(s) administered by a City-selected physician(s) before hire. Prior to starting work, all newly- hired employees will be fingerprinted to check conviction history. A conviction history will not necessarily disqualify an applicant from appointment; however, failure to disclose conviction history will result in refusal of employment or termination. Positions which are covered by the Department of Transportation regulations are required to submit to a pre-employment drug test and to random drug and alcohol testing. INFORMATION ABOUT PROOF OF EDUCATION Any successful candidate selected by the hiring department will be required to submit proof of education (original copy of the diploma or college/university transcripts). Documents may be attached to the online application or emailed to fbrand@sunnyvale.ca.gov. A valid California Class C driver's license and a safe driving record is required for this position at the time of appointment. Should you move forward to be hired for this position, you will be required to turn in a current copy of your DMV driving record. ADDITIONAL INFORMATION For more information regarding this employment opportunity, contact Trenton Hill, Recreation Manager, at 408-730-7378 or by email to thill@sunnyvale.ca.gov .For information relating to the application process contact Faye Brand, Human Resources Technician at 408-730-3015 or email: fbrand@sunnyvale.ca.gov . The information contained within this announcement may be modified or revoked without notice and does not constitute either an expressed or implied contract. The City of Sunnyvale is an Equal Opportunity Employer. It is the policy of the City of Sunnyvale not to discriminate against all qualified applicants or employees on the basis of actual or perceived race, religion (including religious dress or grooming practice), color, sex (includes gender, pregnancy, childbirth, medical conditions related to pregnancy or childbirth, breastfeeding or medical conditions related to breastfeeding), gender identity and/or gender expression, sexual orientation (including heterosexuality, homosexuality and bisexuality), ethnic or national origin, ancestry, citizenship status, uniformed service member status, marital status, family relationship, age, cancer or HIV/AIDS related medical condition, genetic characteristics and/or genetic information, and physical or mental disability. Applicants needing special accommodations for testing should submit a request to the Department of Human Resources at time of application. No City benefits are offered with this Temporary Position. Closing Date/Time: Continuous
Aug 29, 2023
Full Time
Description CARE MANAGER, TEMPORARY (Level 2-5) (Case Manager Job Code: 9584 Casual non-benefited employees are limited to working no more than twenty-five (25) hours per week and no more than 900 hours in a fiscal year (July 1-June 30). The City of Sunnyvale is seeking a Care Manager (Level 2-5) to perform professional social work with older adults and/or families to obtain health, financial, and social services to provide assessments, develop and implement case management plans, and perform related duties as required. This position reports to the Recreation Services Manager and receives occasional instruction or assistance as new or unusual situations arise and are fully aware of operating procedures and policies within the department. What is the Senior Center Care Management Program? A care management program prepares individualized care plans and manages the coordination, procurement, and monitoring of services. In addition, the program provides professional Care Managers to advocate and support older adults (seniors) in their efforts to maintain independence, age successfully, and age with dignity. Essential Job Functions May include, but are not limited to, the following: Support seniors' welfare by connecting them and their families to services and resources available from nonprofits and privately funded organizations; Provide a comprehensive assessment of culturally diverse clients to collect functional, environmental, psychosocial, economic, and health status to determine their needs and create a cost effective care plan; Conduct in-office or in-home visits; Provide comprehensive information and referral services; Provide comprehensive assessment to collect (psycho-social, functional, health, financial, and housing) care planning, service arrangement, and care monitoring; Prepare and present training programs and workshops; Develop support systems to meet client needs by identifying and coordinating a variety of available services; Intermittently interpret and explain simple or complex laws and regulations and elder service programs to clients and the general public; Organize and accomplish all tasks related to assessing the client, developing the care plan, implementing the service plan, conduct follow up, and monitoring of the plan. Maintain a professional relationship with each client; Maintain accurate records and documents. Maintain professional charting and documentation of client progress in a timely fashion. Prepare written reports for City and cooperating agencies. Carry a caseload of 30-45; The position requires good time management skills, organization, oral and written communication skills, and basic computer skills. The ability to work with diverse populations is needed; fluency in a second language is a plus. Familiarity with social services and community resources for older adults is needed; Analyze situations and determine proper course of action by making decisions and utilizing independent judgment, problem solve to assess needs of clients, observe seniors for assessment purposes, and explain regulations and findings to clients and families; Serve as an advocate and a community resource. Process referrals and consults to and from community sources and other Care Managers. Develop and coordinate promotional information for seminars and social service programs; Work with various cultural and ethnic groups in a tactful and effective manner; obtain information through questioning; establish and maintain effective casework relationships with clients; Professional Development: Participate in workshops, seminars, and meetings which help increase understanding and growth in Care Management (continuing education); Assist in the recruitment, training, supervision, and support of volunteers and part-time staff; Function as a member of the Senior Center staff team. Participate in meetings and related activities as required. Ensure compliance with City policies and procedures; Provide on-going communication with the Recreation Services Manager regarding significant occurrences, problems, or potential problems affecting clients or staff; Establish and maintain knowledge of community resources. Establish a rapport with community agencies and representatives. WORKING CONDITIONS Position requires regular sitting, standing, walking, reaching, kneeling, bending, squatting, and stooping in the performance of activities. The position also requires grasping, repetitive hand movement, and fine coordination. Additionally, the position requires near and far vision in reading reports and work-related documents and using a computer. Acute hearing is required when providing personal customer service. The need to lift, drag and push, pull objects weighing up to 10 pounds is also required. Some of these requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodation. Minimum Qualifications The minimum qualifications for education and experience can be met in the following way: Care Manager Level 1: Must be at least 18 years old. High School Diploma, GED or equivalent; Possession of or able to obtain a valid CPR and First Aid certification (course may be taken after hire); College/University student enrolled in an accredited program in Social Work, Gerontology, Psychology, Sociology, Counseling, Rehabilitation or other related field; Able to use a computer, calculator, telephone, and photocopy machine; Communicate clearly and concisely, both orally and in writing; Establish and maintain effective working relationships with those contacted in the course of work. Knowledge of: Principles and practices of social work as applied to senior populations; Principles and techniques of interviewing, mental health, diagnostic assessment, and a variety of counseling methods; Medical, psychological, educational, social service, legal, and community resources; Local, state, and national social service programs for older adults including but not limited to: Medicare, Medi-Cal, Social Security, State Disability Insurance, Supplemental Security Income, Housing Assistance Programs, Immigration & Naturalization Services, US Citizenship Procedures, Food Programs, Low-Income Assistance Programs, In Home Supportive Services, and Transportation Services; Signs and symptoms of mental illness and diseases which cause memory loss; understand cultural influences on behavior; identify need for services; analyze and assess elders and caregivers by active listening and direct observation. Family dynamics and human behavior related to the aging process; Cultural influences on behavior in a multicultural community; Laws and regulations regarding elder abuse and functions of public assistance and social service systems. Care Managers Level 2-3: The above, plus A Bachelor's Degree in Social Work, Gerontology, Psychology, Sociology, Counseling, Rehabilitation or other related field; Two (2) years of Care Management experience will be considered. OR A Master's Degree in Social Work, Gerontology, Psychology, Sociology, Counseling, Rehabilitation or other related field; One (1) year of Care Management experience with the older adult population. Care Managers Level 4-5: The above, plus A Bachelor's Degree in Social Work, Gerontology, Psychology, Sociology, Counseling, Rehabilitation or other related field; Four (4) years of Care Management experience will be considered. OR A Master's Degree in Social Work, Gerontology, Psychology, Sociology, Counseling, Rehabilitation or other related field; Two (2) year of Care Management experience with the older adult population. Licenses/Certificates Possession at time of hire and continued maintenance of a valid California Class C Drivers' License and a safe driving record. DESIRABLE QUALIFICATIONS Bilingual in Spanish, Mandarin or Farsi. Application and Selection Process If you are interested in this opportunity, please submit a completed application and responses to the supplemental questions to the Department of Human Resources. City application forms, completed in full and responses to the supplemental questions are required. Candidates are asked to fully describe any training, education, experience and/or skills relevant to this position. Resumes are not accepted in lieu of the application, please do not indicate "see resume." Applications may be submitted online through the City's employment page; go to Sunnyvale.ca.gov, Search: Jobs. Late or incomplete applications will also not be accepted. Please submit application materials as soon as possible to be considered for this position as this job posting may close without notice. SELECTION PROCESS Applications competitively screened based on the minimum qualifications of this position. Based upon a review of the application materials, qualified candidate applications will be forwarded to the hiring department for review. Application materials will be evaluated for job-related skills, experience and education.Qualified applicants will be invited to participate in an interview. Applications are reviewed on an ongoing basis and information regarding next steps in the recruitment process will be sent via email. Please check your email regularly for status updates . You may contact Faye Brand, HR Technician at: fbrand@sunnyvale.ca.gov or 408-730-3015 for recruitment updates. Any candidate that is selected by the hiring department will be required to successfully complete a pre-employment process, which may consist of a background history check, as well as medical exam(s) administered by a City-selected physician(s) before hire. Prior to starting work, all newly- hired employees will be fingerprinted to check conviction history. A conviction history will not necessarily disqualify an applicant from appointment; however, failure to disclose conviction history will result in refusal of employment or termination. Positions which are covered by the Department of Transportation regulations are required to submit to a pre-employment drug test and to random drug and alcohol testing. INFORMATION ABOUT PROOF OF EDUCATION Any successful candidate selected by the hiring department will be required to submit proof of education (original copy of the diploma or college/university transcripts). Documents may be attached to the online application or emailed to fbrand@sunnyvale.ca.gov. A valid California Class C driver's license and a safe driving record is required for this position at the time of appointment. Should you move forward to be hired for this position, you will be required to turn in a current copy of your DMV driving record. ADDITIONAL INFORMATION For more information regarding this employment opportunity, contact Trenton Hill, Recreation Manager, at 408-730-7378 or by email to thill@sunnyvale.ca.gov .For information relating to the application process contact Faye Brand, Human Resources Technician at 408-730-3015 or email: fbrand@sunnyvale.ca.gov . The information contained within this announcement may be modified or revoked without notice and does not constitute either an expressed or implied contract. The City of Sunnyvale is an Equal Opportunity Employer. It is the policy of the City of Sunnyvale not to discriminate against all qualified applicants or employees on the basis of actual or perceived race, religion (including religious dress or grooming practice), color, sex (includes gender, pregnancy, childbirth, medical conditions related to pregnancy or childbirth, breastfeeding or medical conditions related to breastfeeding), gender identity and/or gender expression, sexual orientation (including heterosexuality, homosexuality and bisexuality), ethnic or national origin, ancestry, citizenship status, uniformed service member status, marital status, family relationship, age, cancer or HIV/AIDS related medical condition, genetic characteristics and/or genetic information, and physical or mental disability. Applicants needing special accommodations for testing should submit a request to the Department of Human Resources at time of application. No City benefits are offered with this Temporary Position. Closing Date/Time: Continuous
Social Worker (Care Manager) Job Description Department(s): Multipurpose Senior Services Program (MSSP) Reports to: Supervisor MSSP FLSA status: Non-Exempt Salary Grade: J - $65,000 - $106,106 Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is on Monday, October 2, 2023 at 11:59 PM. Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. About CalOptima Health CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About the Position This Social Worker (Care Manager) will assess prospective members for the various programs available. The incumbent will be responsible for developing, implementing, monitoring, modifying and documenting care plans. The incumbent will accept referrals for case management and will make recommendations for the appropriate level of care and measures needed to successfully manage care. Duties & Responsibilities: Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Collaborates with an interdisciplinary team to identify and work toward timely resolution of issues related to psychosocial needs, including assistance with financial issues, transportation and community support services. Assists in the coordination of the member's identified psychosocial needs, utilizing community resources and support when appropriate. Works with external utilization management personnel and the community in identifying members who could benefit from case management services and to actualize service plans. Provides social work consultation and education to members and their families and acts as an advocate as needed. Develops and maintains a network of current community resources and services where members can be referred for assistance. Analyzes assessments to identify individual needs and resources that are most appropriate to meet the member's needs. Monitors all services provided to members and ensures necessary and available resources are being utilized. Evaluates and anticipates members' needs, provides support, and maintains a role as the members' liaison while forecasting independence and decision-making on their part. Provides referrals based on the members' assessed needs. Partners and communicates with the members, family members, significant other(s), physicians and other health care providers to accomplish goals identified on the care plan. Participates in proactive identification of members appropriate care management. Initiates appropriate follow-up care and develops individual care management service/care plans incorporating assessment, education, resource planning and coordination of services of those patients accepted for case management. Accepts referrals for case management and serves as CalOptima Health's liaison to community agencies, organizations and State of California personnel. Maintains documentation of case management plans/interventions and statistics required to demonstrate the impact of case management or quality, cost effective care. Initiates case conferences as needed. Completes other projects and duties as assigned. Experience & Education: Master's degree in Social Work required. 2 years of experience working with the gerontology population required. Experience with behavioral health, health facility, health plans, counseling, case management, home health or hospice required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above is also qualifying. Valid driver's license and vehicle or other approved means of transportation, an acceptable driving record and current auto insurance will be required for work away from the primary office 50% of the time or more. Preferred Qualifications: Bilingual in English and in one of CalOptima Health's defined threshold languages (Arabic, Farsi, Chinese, Korean, Spanish, Vietnamese). Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing duties of job, employee is required to move about the organization and to and from the office. Must be able to reach with hands and arms and must be able to lift and carry up to 25 pounds to transport laptop and other material. Employee must be able to communicate, particularly for regular phone use and face-to-face interaction. Employee must have means of transportation to and from multiple locations during a workday. Work Environment: Typical office environment with minimal to moderate noise levels and controlled office temperatures. Off-site visit environment is equivalent to a client's home. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. Job Location: Orange, California Position Type: To apply, visit https://jobs.silkroad.com/CalOptima/Careers/jobs/4380 Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-7538e81169e4e040ac53d2f987a50403
Sep 20, 2023
Full Time
Social Worker (Care Manager) Job Description Department(s): Multipurpose Senior Services Program (MSSP) Reports to: Supervisor MSSP FLSA status: Non-Exempt Salary Grade: J - $65,000 - $106,106 Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is on Monday, October 2, 2023 at 11:59 PM. Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. About CalOptima Health CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About the Position This Social Worker (Care Manager) will assess prospective members for the various programs available. The incumbent will be responsible for developing, implementing, monitoring, modifying and documenting care plans. The incumbent will accept referrals for case management and will make recommendations for the appropriate level of care and measures needed to successfully manage care. Duties & Responsibilities: Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Collaborates with an interdisciplinary team to identify and work toward timely resolution of issues related to psychosocial needs, including assistance with financial issues, transportation and community support services. Assists in the coordination of the member's identified psychosocial needs, utilizing community resources and support when appropriate. Works with external utilization management personnel and the community in identifying members who could benefit from case management services and to actualize service plans. Provides social work consultation and education to members and their families and acts as an advocate as needed. Develops and maintains a network of current community resources and services where members can be referred for assistance. Analyzes assessments to identify individual needs and resources that are most appropriate to meet the member's needs. Monitors all services provided to members and ensures necessary and available resources are being utilized. Evaluates and anticipates members' needs, provides support, and maintains a role as the members' liaison while forecasting independence and decision-making on their part. Provides referrals based on the members' assessed needs. Partners and communicates with the members, family members, significant other(s), physicians and other health care providers to accomplish goals identified on the care plan. Participates in proactive identification of members appropriate care management. Initiates appropriate follow-up care and develops individual care management service/care plans incorporating assessment, education, resource planning and coordination of services of those patients accepted for case management. Accepts referrals for case management and serves as CalOptima Health's liaison to community agencies, organizations and State of California personnel. Maintains documentation of case management plans/interventions and statistics required to demonstrate the impact of case management or quality, cost effective care. Initiates case conferences as needed. Completes other projects and duties as assigned. Experience & Education: Master's degree in Social Work required. 2 years of experience working with the gerontology population required. Experience with behavioral health, health facility, health plans, counseling, case management, home health or hospice required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above is also qualifying. Valid driver's license and vehicle or other approved means of transportation, an acceptable driving record and current auto insurance will be required for work away from the primary office 50% of the time or more. Preferred Qualifications: Bilingual in English and in one of CalOptima Health's defined threshold languages (Arabic, Farsi, Chinese, Korean, Spanish, Vietnamese). Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing duties of job, employee is required to move about the organization and to and from the office. Must be able to reach with hands and arms and must be able to lift and carry up to 25 pounds to transport laptop and other material. Employee must be able to communicate, particularly for regular phone use and face-to-face interaction. Employee must have means of transportation to and from multiple locations during a workday. Work Environment: Typical office environment with minimal to moderate noise levels and controlled office temperatures. Off-site visit environment is equivalent to a client's home. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. Job Location: Orange, California Position Type: To apply, visit https://jobs.silkroad.com/CalOptima/Careers/jobs/4380 Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-7538e81169e4e040ac53d2f987a50403
Kitsap County, WA
Port Orchard, Washington, United States
OVERVIEW Make a difference in your community! Become a part of the Kitsap County team! Do what you love while serving the citizens where you live. NO WEEKENDS, HOLIDAYS OR ON-CALL! The Kitsap County Human Services department provides essential services that address individual and community needs, preserve the rights and dignity of those that are served, and promote the health and well-being of all Kitsap residents. The Division of Aging and Long Term Care serves the needs of older or disabled adults, their families, and caregivers residing in Kitsap County. We have an exciting opportunity for a Registered Nurse to join our team in an administrative case management capacity. This Medicaid funded position functions in consulting role and works closely with case managers to provide medical expertise for state and Medicaid programs. Our new team member will receive referrals regarding a variety of client medical issues, including health status assessment, review of service plans, making medically related referrals, providing on-site care provider training, and review of care provider performance. The ideal candidate must be a Registered Nurse, with the ability to complete comprehensive assessments using the CARE assessment tool, knowledge of professional nursing principles, concepts, and procedures, as well as knowledge of available community resources. QUALIFICATIONS FOR PERFORMANCE OF THE ESSENTIAL FUNCTIONS Required Education and Experience Bachelor's degree in nursing from an accredited college or university Three years of experience as a Registered Nurse Must have Washington State Department of Health Registered Nurse license in good standing Preferred Education, Experience or Other Qualifications Two years of Home Health experience and/or long term care experience Experience in other Administrative Nursing positions Driving Requirements The successful incumbent must meet the driving requirements of this position for eligibility to drive for Kitsap County. The successful incumbent must obtain a valid Washington State Driver's License prior to hire and maintain a satisfactory driving record as outlined in the Kitsap County Vehicle Use Policy. This position is categorized as: Category 2 : Driver may operate a personal vehicle as an essential function for official County business. Any employee using a personal vehicle on official County business shall be required to maintain auto liability insurance, in addition to having a valid driver's license. If driving on county business the incumbent must meet and follow the Fleet Risk Control Policies to operate a motor vehicle on County Business. Criminal Conviction Standards: The successful incumbent will or may have unsupervised access to children under 18 years of age, a vulnerable adult, or a vulnerable person, or access to a secured/confidential facility or computer system(s). As a result, Kitsap County will be conducting an extensive criminal background check by law enforcement agencies. Please review the following list of disqualifying crimes and negative actions to determine if you meet our standard for this position: https://www.dshs.wa.gov/sites/default/files/FSA/bccu/documents/Secretary%27sCrimesListforALLPrograms.pdf PHYSICAL REQUIREMENTS (The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job. Kitsap County provides reasonable accommodation to enable individuals with disabilities to perform the essential functions.) The duties in this position are performed in the office or in the field such as individual homes, hospitals, or long term care settings. May need to negotiate rough terrain to reach client homes. May come into contact with environmental hazards such as pets, clutter, dirt, rodents, structural instability, and cigarette smoke. ILLUSTRATIVE EXAMPLE OF DUTIES In this role, you will have opportunity to: Collaborate with Area Agency on Aging (AAA) case managers and Home Community Services (HCS) staff across a variety of programs to develop and maintain effective care of clients, and implement timely adjustments to service plans. Recommend changes in service plans, when indicated, to the case manager, and give feedback on quality of care provided. Utilize assessment and service plan documents; referral requests; document as required in the Service Episode Record System (SERS); report monthly visits; and maintain number of visit hours; client reports, and records. Enter case notes into the computer system in a timely manner. As needed, maintain an active caseload of clinically complex clients until stabilized; complete comprehensive assessments using the CARE assessment tool; perform other case management functions for clients on the caseload; return stabilized clients to general Case Management as appropriate. As needed, co-Case Manage medically complex cases with social worker Case Managers; complete comprehensive assessments using the CARE assessment tool; perform other case management functions; collaborate with social worker Case Manager to provide appropriate care, based on client's need and condition. Refer to appropriate health care providers as necessary to assure appropriate care and medical service delivery based on client's need and condition. Provide training to the care provider on-site, or direct further formal training for the provider as necessary. Participate in monitoring activities with subcontractors. OTHER POSITION RELATED INFORMATION Who May Apply : This position is open to the general public. Applications will be screened for qualifications and completion of all the required materials and forms. The most competitive applicants may be contacted for further steps in the selection process, which may include testing for office and computer skills. This position is classified as exempt from overtime under the Fair Labor Standards Act (FLSA) Non-represented and covered under the Kitsap County Personnel Manual. Kitsap County is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please contact our Human Resources Office. Work hours for this position are typically Monday - Friday, 8 a.m. - 4:30 p.m. Flexible hours may be available, as approved by management . This position is open until filled, but interested candidates are encouraged to apply as soon as possible. First screening of this position will take place the week of July 25, 2022. Interviews of qualified applicants will begin soon after. At Kitsap County, we strive to take care of our team! Our employees are the greatest asset of Kitsap County, and we take pride in offering a highly competitive compensation and benefits package to all eligible employees. County Paid Benefits Include: Medical - Kaiser Permanente (HMO) or Aetna (PPO) Dental -Delta Dental or Willamette Vision - VSP Flexible Spending Accounts (FSA) Life Insurance - Basic, Accidental Death and Dismemberment (AD&D), Voluntary Term Life Insurance (VTL) Disability - Short-term disability & Long-term disability Voya Voluntary Insurance Transportation incentives Employee Assistance Program Travel Assistance Program Wellness program https://spf.kitsapgov.com/hr/Pages/Wellness.aspx Benefits become effective on the first calendar day of the month following the month in which the employee is hired except if the employee's hire date is the first calendar day of the month, benefits begin on the day of hire. More information about employee benefits is available on the county's website at: https://spf.kitsapgov.com/hr/Pages/Benefits.aspx or the Kitsap County Digital Benefits Guide . *Voluntary benefit options also available at the employee's expense Retirement: Employees are covered under the PERS retirement plan provided through the Washington State Department of Retirement Systems and Social Security. Deferred Compensation (IRS Plan 457b): tax-deferred savings program Holidays 11 paid holidays and 2 additional floating holiday per year Vacation Leave New employees are credited with 48 hours of annual leave upon hire and will be begin accruing at the rate of 8 hours per month starting on their 7th month of employment. Employees may carry over 360 hours from one calendar year to the next. Annual leave accrual will increase upon tenure, as follows: Upon completion of 3 years: 15 days per year (10.00 hours per month) Upon completion of 5 years: 20 days per year (13.33 hours per month) Upon completion of 10 years: 25 days per year (16.67 hours per month) Sick Leave All new hires will be credited with 48 hours of sick leave upon hire and will begin accruing at the rate of 8 hours per month starting on their 7th month of employment. Employees may carry over 1200 hours from one calendar year to the next. ***Part-time employees benefit contributions and leave accruals will beprorated*** Current County Employees If you are transferring or promoting into this position you are responsible for reviewing these benefit changes; prior to accepting a position. In addition, it is your responsibility to notify the Auditor's Payroll Division of a change in union status. NOTE: This is a general overview of the benefits offered through employment with Kitsap County, and every effort has been made to ensure its accuracy. If any information on this document conflicts or is incorrect with the provisions of the Personnel Manual, applicable laws, policies, rules or official plan documents they will prevail. The Personnel Manual is available at: https://www.kitsapgov.com/hr/Pages/Personnel-Manual-2019.aspx Closing Date/Time: Continuous
Aug 29, 2023
Full Time
OVERVIEW Make a difference in your community! Become a part of the Kitsap County team! Do what you love while serving the citizens where you live. NO WEEKENDS, HOLIDAYS OR ON-CALL! The Kitsap County Human Services department provides essential services that address individual and community needs, preserve the rights and dignity of those that are served, and promote the health and well-being of all Kitsap residents. The Division of Aging and Long Term Care serves the needs of older or disabled adults, their families, and caregivers residing in Kitsap County. We have an exciting opportunity for a Registered Nurse to join our team in an administrative case management capacity. This Medicaid funded position functions in consulting role and works closely with case managers to provide medical expertise for state and Medicaid programs. Our new team member will receive referrals regarding a variety of client medical issues, including health status assessment, review of service plans, making medically related referrals, providing on-site care provider training, and review of care provider performance. The ideal candidate must be a Registered Nurse, with the ability to complete comprehensive assessments using the CARE assessment tool, knowledge of professional nursing principles, concepts, and procedures, as well as knowledge of available community resources. QUALIFICATIONS FOR PERFORMANCE OF THE ESSENTIAL FUNCTIONS Required Education and Experience Bachelor's degree in nursing from an accredited college or university Three years of experience as a Registered Nurse Must have Washington State Department of Health Registered Nurse license in good standing Preferred Education, Experience or Other Qualifications Two years of Home Health experience and/or long term care experience Experience in other Administrative Nursing positions Driving Requirements The successful incumbent must meet the driving requirements of this position for eligibility to drive for Kitsap County. The successful incumbent must obtain a valid Washington State Driver's License prior to hire and maintain a satisfactory driving record as outlined in the Kitsap County Vehicle Use Policy. This position is categorized as: Category 2 : Driver may operate a personal vehicle as an essential function for official County business. Any employee using a personal vehicle on official County business shall be required to maintain auto liability insurance, in addition to having a valid driver's license. If driving on county business the incumbent must meet and follow the Fleet Risk Control Policies to operate a motor vehicle on County Business. Criminal Conviction Standards: The successful incumbent will or may have unsupervised access to children under 18 years of age, a vulnerable adult, or a vulnerable person, or access to a secured/confidential facility or computer system(s). As a result, Kitsap County will be conducting an extensive criminal background check by law enforcement agencies. Please review the following list of disqualifying crimes and negative actions to determine if you meet our standard for this position: https://www.dshs.wa.gov/sites/default/files/FSA/bccu/documents/Secretary%27sCrimesListforALLPrograms.pdf PHYSICAL REQUIREMENTS (The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job. Kitsap County provides reasonable accommodation to enable individuals with disabilities to perform the essential functions.) The duties in this position are performed in the office or in the field such as individual homes, hospitals, or long term care settings. May need to negotiate rough terrain to reach client homes. May come into contact with environmental hazards such as pets, clutter, dirt, rodents, structural instability, and cigarette smoke. ILLUSTRATIVE EXAMPLE OF DUTIES In this role, you will have opportunity to: Collaborate with Area Agency on Aging (AAA) case managers and Home Community Services (HCS) staff across a variety of programs to develop and maintain effective care of clients, and implement timely adjustments to service plans. Recommend changes in service plans, when indicated, to the case manager, and give feedback on quality of care provided. Utilize assessment and service plan documents; referral requests; document as required in the Service Episode Record System (SERS); report monthly visits; and maintain number of visit hours; client reports, and records. Enter case notes into the computer system in a timely manner. As needed, maintain an active caseload of clinically complex clients until stabilized; complete comprehensive assessments using the CARE assessment tool; perform other case management functions for clients on the caseload; return stabilized clients to general Case Management as appropriate. As needed, co-Case Manage medically complex cases with social worker Case Managers; complete comprehensive assessments using the CARE assessment tool; perform other case management functions; collaborate with social worker Case Manager to provide appropriate care, based on client's need and condition. Refer to appropriate health care providers as necessary to assure appropriate care and medical service delivery based on client's need and condition. Provide training to the care provider on-site, or direct further formal training for the provider as necessary. Participate in monitoring activities with subcontractors. OTHER POSITION RELATED INFORMATION Who May Apply : This position is open to the general public. Applications will be screened for qualifications and completion of all the required materials and forms. The most competitive applicants may be contacted for further steps in the selection process, which may include testing for office and computer skills. This position is classified as exempt from overtime under the Fair Labor Standards Act (FLSA) Non-represented and covered under the Kitsap County Personnel Manual. Kitsap County is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please contact our Human Resources Office. Work hours for this position are typically Monday - Friday, 8 a.m. - 4:30 p.m. Flexible hours may be available, as approved by management . This position is open until filled, but interested candidates are encouraged to apply as soon as possible. First screening of this position will take place the week of July 25, 2022. Interviews of qualified applicants will begin soon after. At Kitsap County, we strive to take care of our team! Our employees are the greatest asset of Kitsap County, and we take pride in offering a highly competitive compensation and benefits package to all eligible employees. County Paid Benefits Include: Medical - Kaiser Permanente (HMO) or Aetna (PPO) Dental -Delta Dental or Willamette Vision - VSP Flexible Spending Accounts (FSA) Life Insurance - Basic, Accidental Death and Dismemberment (AD&D), Voluntary Term Life Insurance (VTL) Disability - Short-term disability & Long-term disability Voya Voluntary Insurance Transportation incentives Employee Assistance Program Travel Assistance Program Wellness program https://spf.kitsapgov.com/hr/Pages/Wellness.aspx Benefits become effective on the first calendar day of the month following the month in which the employee is hired except if the employee's hire date is the first calendar day of the month, benefits begin on the day of hire. More information about employee benefits is available on the county's website at: https://spf.kitsapgov.com/hr/Pages/Benefits.aspx or the Kitsap County Digital Benefits Guide . *Voluntary benefit options also available at the employee's expense Retirement: Employees are covered under the PERS retirement plan provided through the Washington State Department of Retirement Systems and Social Security. Deferred Compensation (IRS Plan 457b): tax-deferred savings program Holidays 11 paid holidays and 2 additional floating holiday per year Vacation Leave New employees are credited with 48 hours of annual leave upon hire and will be begin accruing at the rate of 8 hours per month starting on their 7th month of employment. Employees may carry over 360 hours from one calendar year to the next. Annual leave accrual will increase upon tenure, as follows: Upon completion of 3 years: 15 days per year (10.00 hours per month) Upon completion of 5 years: 20 days per year (13.33 hours per month) Upon completion of 10 years: 25 days per year (16.67 hours per month) Sick Leave All new hires will be credited with 48 hours of sick leave upon hire and will begin accruing at the rate of 8 hours per month starting on their 7th month of employment. Employees may carry over 1200 hours from one calendar year to the next. ***Part-time employees benefit contributions and leave accruals will beprorated*** Current County Employees If you are transferring or promoting into this position you are responsible for reviewing these benefit changes; prior to accepting a position. In addition, it is your responsibility to notify the Auditor's Payroll Division of a change in union status. NOTE: This is a general overview of the benefits offered through employment with Kitsap County, and every effort has been made to ensure its accuracy. If any information on this document conflicts or is incorrect with the provisions of the Personnel Manual, applicable laws, policies, rules or official plan documents they will prevail. The Personnel Manual is available at: https://www.kitsapgov.com/hr/Pages/Personnel-Manual-2019.aspx Closing Date/Time: Continuous
City of Seattle, WA
Seattle, Washington, United States
Position Description We are hiring for multiple positions, reviewing applications weekly and setting up interviews as-needed. We have openings at work sites in both South King County and Seattle. Locations: Seattle Municipal Tower, and the South King County Renton Office. Candidates may be assigned to either site, based on candidate desire, or organizational need, and may be rotated on an as-needed basis. Work may be performed in various locations depending on urgency and need. This position would be a combination of office work, field work, and working from home, with a minimum of two days per week either in the field or office. We are seeking advocates of racial equity and social justice, who value a relational work culture. If you are passionate about helping individuals in need, and advocating for resources so they can live their best lives, then, this may be a great opportunity for your next step in your career! Care Coordinators (Case Managers) are critical positions of our organization, working directly with individual clients to conduct electronic comprehensive client in-person assessments, complete follow-up site visits, and develop individual service plans designed to improve the quality of life for all clients served - older adults and adults with disabilities. (Note: Aging and Disability Services (ADS) is a case management program, and does not provide direct mental health or other medical counseling.) The ideal candidate for this position will perform/possess the following: Perform racial equity and social justice advocacy, addressing systemic inequities that impact the clients and communities ADS serves. Possess non-judgmental attitude and active listening and critical thinking are essential. Value a relational work culture and individual differences. Respond with cultural sensitivity when serving clients, and work to build relationships to best serve, regardless of cultural background, age, gender, literacy skills level or disability. Passionate about helping individuals in need, advocating for resources so they can live their best lives and thrive. Enthusiastic lifelong learner who continuously strives to grow and develop. Whether attending training, receiving constructive feedback, or when differences in opinion occur, you embrace these experiences as learning opportunities and strive to develop your own professional competence When faced with multiple competing demands, you possess the ability to triage and prioritize clients’ needs and competing work assignments so they are addressed in a timely manner. You are adaptive to change and skilled at crisis intervention, managing conflict, and problem-solving. When faced with challenging work, you possess the skill and ability to practice self-care to promote and maintain a healthy work-life balance to ensure optimal health and well-being. To find out more about the Human Services Department (HSD) of the City of Seattle: CLICK HERE To find out more about the Aging and Disability Services (ADS) Division within the Human Services Department: CLICK HERE Bilingual candidates (Punjabi, Russian/Ukraine, Somali, Bosnian, Spanish, or Ukrainian preferred) are encouraged to apply, and there is a language premium pay offered for individuals who can demonstrate fluency in the aforementioned second languages. An assessment will be administered to determine level of competency. Job Responsibilities Conduct comprehensive assessments in client’s home; gather and review medical information to include but not limited to: diagnoses, medical conditions, medications, treatment(s), psych/social information, and assistance with activities of daily living (ADLs). Work with clients who are experiencing chronic, complex medical, and/or behavioral health issues. Manage approximately 80-100 client caseload; develop care plans and document client activities, contacts, and ensure accuracy of client record. Monitor cases on a continuous basis and work with interpreters as needed. Current hiring efforts are aimed at collaborating to reduce caseloads. Review financial eligibility, evaluate client assessment data with healthcare professionals, mental health providers, nursing staff, and others. Include professional staff in the development of the plan of care and modifying the plan as needed. Connect clients and caregivers to needed services, e.g., substance use treatment, mental health, and medical care. Assist with and/or arrange equipment or transportation. Advocate with agencies or persons to help clients receive appropriate benefits or services. Assist clients with recruiting, contracting, and termination of their individual personal providers and/or home care agency. Monitor individual provider and home care agency provider performance. Authorize and adjust payment for client-approved Medicaid-funded services or terminate in the State of Washington electronic records such as Comprehensive Assessment Reporting Evaluation (CARE), ProviderOne, and Individual ProviderOne. Assist clients enrolled in the DSHS New Freedom program with their budgets, spending plans, and payment authorizations with use of the web portal. Assist with placements in nursing, assisted living, and adult family homes, etc., assessments and/or termination planning. Close case management services when indicated. Provide witness testimony during client and independent provider client appeal process. Maintain work standards to ensure compliance with DSHS Quality Assurance and Health Insurance Portability and Accountability Act (HIPAA) expectations. Qualifications Minimum Qualifications: Education: Bachelor's degree in Social Services, Psychology, or a related field (or an equivalent combination of education, experience, training and/or work experience required). Note: If using an equivalency to meet the education requirement, job offer is contingent on waiver approval from DSHS Aging and Long-Term Care Administration (ALTSA). Experience: Three years’ social services experience involving interviewing, counseling, or crisis intervention. Certification/License: Driver’s license for the ability to make on-site visits to clients and attend meetings and trainings. Special Requirements: Selected candidates are required to pass a background check, medical clearance, and meet state guidelines for education (Bachelor’s or equivalency with waiver). Desired Qualifications: Experience conducting comprehensive medical/psychosocial assessments and monitoring service delivery in a social service, health, and/or government agency. Experience serving elder adults or adults with disabilities with high risk factors, e.g., multiple physical and/or mental health problems, long-term care needs, and/or drug/alcohol problems. Experience developing and implementing confidential individualized service plans. Application of Motivational Interviewing and behavior change strategies. Experience using DSHS databases and tools, e.g., CARE, ProviderOne, ACES, PPL, and Barcode. Experience with Office Suite products, e.g., Teams, Word, Outlook, Excel, etc. Strong understanding of race and social justice issues that lead to health inequities. Second language fluency in Spanish, Russian/Ukraine, Bosnian, Somali, and/or Punjabi, with the ability to effectively communicate orally AND in writing in English and second language. Ability to work effectively within diverse workgroups and populations with proven ability to collaborate with community based and governmental agencies. Additional Information Additional Information Hiring Process Qualified candidates must submit the following to be considered: Completed NEOGOV online application.Current résumé indicating relevant experience and education. Supplemental questionnaire responses Offers of employment are contingent on verification of information provided by the applicant as part of the application process, including potential background check, pre-placement physical exam, and full driver's abstract. The full salary range for this position is $ 33.78 - $ 39.28 per hour. The City of Seattle offers a comprehensive benefits package including vacation, holiday, and sick leave as well as medical, dental, vision, life, and long-term disability insurance for employees and their dependents. More information about employee benefits is available on the City's website at: https://www.seattle.gov/human-resources/benefits/employees-and covered family-members/most employees-plans Staff are required to be in the office/field a minimum of two days a week. This job/class description, describes the general nature of the work performed, representative duties as well as the typical qualifications needed for acceptable performance. It is not intended to be a complete list of all responsibilities, duties, work steps, and skills required of the job. Duties, responsibilities and activities may change at any time with or without notice. The City of Seattle offers a comprehensive benefits package including vacation, holiday and sick leave as well as medical, dental, vision, life and long-term disability insurance for employees and their dependents. More information about employee benefits is available on the City's website at: "Most" Employees Plans - Human Resources | seattle.gov Closing Date/Time: Continuous
Aug 31, 2023
Full Time
Position Description We are hiring for multiple positions, reviewing applications weekly and setting up interviews as-needed. We have openings at work sites in both South King County and Seattle. Locations: Seattle Municipal Tower, and the South King County Renton Office. Candidates may be assigned to either site, based on candidate desire, or organizational need, and may be rotated on an as-needed basis. Work may be performed in various locations depending on urgency and need. This position would be a combination of office work, field work, and working from home, with a minimum of two days per week either in the field or office. We are seeking advocates of racial equity and social justice, who value a relational work culture. If you are passionate about helping individuals in need, and advocating for resources so they can live their best lives, then, this may be a great opportunity for your next step in your career! Care Coordinators (Case Managers) are critical positions of our organization, working directly with individual clients to conduct electronic comprehensive client in-person assessments, complete follow-up site visits, and develop individual service plans designed to improve the quality of life for all clients served - older adults and adults with disabilities. (Note: Aging and Disability Services (ADS) is a case management program, and does not provide direct mental health or other medical counseling.) The ideal candidate for this position will perform/possess the following: Perform racial equity and social justice advocacy, addressing systemic inequities that impact the clients and communities ADS serves. Possess non-judgmental attitude and active listening and critical thinking are essential. Value a relational work culture and individual differences. Respond with cultural sensitivity when serving clients, and work to build relationships to best serve, regardless of cultural background, age, gender, literacy skills level or disability. Passionate about helping individuals in need, advocating for resources so they can live their best lives and thrive. Enthusiastic lifelong learner who continuously strives to grow and develop. Whether attending training, receiving constructive feedback, or when differences in opinion occur, you embrace these experiences as learning opportunities and strive to develop your own professional competence When faced with multiple competing demands, you possess the ability to triage and prioritize clients’ needs and competing work assignments so they are addressed in a timely manner. You are adaptive to change and skilled at crisis intervention, managing conflict, and problem-solving. When faced with challenging work, you possess the skill and ability to practice self-care to promote and maintain a healthy work-life balance to ensure optimal health and well-being. To find out more about the Human Services Department (HSD) of the City of Seattle: CLICK HERE To find out more about the Aging and Disability Services (ADS) Division within the Human Services Department: CLICK HERE Bilingual candidates (Punjabi, Russian/Ukraine, Somali, Bosnian, Spanish, or Ukrainian preferred) are encouraged to apply, and there is a language premium pay offered for individuals who can demonstrate fluency in the aforementioned second languages. An assessment will be administered to determine level of competency. Job Responsibilities Conduct comprehensive assessments in client’s home; gather and review medical information to include but not limited to: diagnoses, medical conditions, medications, treatment(s), psych/social information, and assistance with activities of daily living (ADLs). Work with clients who are experiencing chronic, complex medical, and/or behavioral health issues. Manage approximately 80-100 client caseload; develop care plans and document client activities, contacts, and ensure accuracy of client record. Monitor cases on a continuous basis and work with interpreters as needed. Current hiring efforts are aimed at collaborating to reduce caseloads. Review financial eligibility, evaluate client assessment data with healthcare professionals, mental health providers, nursing staff, and others. Include professional staff in the development of the plan of care and modifying the plan as needed. Connect clients and caregivers to needed services, e.g., substance use treatment, mental health, and medical care. Assist with and/or arrange equipment or transportation. Advocate with agencies or persons to help clients receive appropriate benefits or services. Assist clients with recruiting, contracting, and termination of their individual personal providers and/or home care agency. Monitor individual provider and home care agency provider performance. Authorize and adjust payment for client-approved Medicaid-funded services or terminate in the State of Washington electronic records such as Comprehensive Assessment Reporting Evaluation (CARE), ProviderOne, and Individual ProviderOne. Assist clients enrolled in the DSHS New Freedom program with their budgets, spending plans, and payment authorizations with use of the web portal. Assist with placements in nursing, assisted living, and adult family homes, etc., assessments and/or termination planning. Close case management services when indicated. Provide witness testimony during client and independent provider client appeal process. Maintain work standards to ensure compliance with DSHS Quality Assurance and Health Insurance Portability and Accountability Act (HIPAA) expectations. Qualifications Minimum Qualifications: Education: Bachelor's degree in Social Services, Psychology, or a related field (or an equivalent combination of education, experience, training and/or work experience required). Note: If using an equivalency to meet the education requirement, job offer is contingent on waiver approval from DSHS Aging and Long-Term Care Administration (ALTSA). Experience: Three years’ social services experience involving interviewing, counseling, or crisis intervention. Certification/License: Driver’s license for the ability to make on-site visits to clients and attend meetings and trainings. Special Requirements: Selected candidates are required to pass a background check, medical clearance, and meet state guidelines for education (Bachelor’s or equivalency with waiver). Desired Qualifications: Experience conducting comprehensive medical/psychosocial assessments and monitoring service delivery in a social service, health, and/or government agency. Experience serving elder adults or adults with disabilities with high risk factors, e.g., multiple physical and/or mental health problems, long-term care needs, and/or drug/alcohol problems. Experience developing and implementing confidential individualized service plans. Application of Motivational Interviewing and behavior change strategies. Experience using DSHS databases and tools, e.g., CARE, ProviderOne, ACES, PPL, and Barcode. Experience with Office Suite products, e.g., Teams, Word, Outlook, Excel, etc. Strong understanding of race and social justice issues that lead to health inequities. Second language fluency in Spanish, Russian/Ukraine, Bosnian, Somali, and/or Punjabi, with the ability to effectively communicate orally AND in writing in English and second language. Ability to work effectively within diverse workgroups and populations with proven ability to collaborate with community based and governmental agencies. Additional Information Additional Information Hiring Process Qualified candidates must submit the following to be considered: Completed NEOGOV online application.Current résumé indicating relevant experience and education. Supplemental questionnaire responses Offers of employment are contingent on verification of information provided by the applicant as part of the application process, including potential background check, pre-placement physical exam, and full driver's abstract. The full salary range for this position is $ 33.78 - $ 39.28 per hour. The City of Seattle offers a comprehensive benefits package including vacation, holiday, and sick leave as well as medical, dental, vision, life, and long-term disability insurance for employees and their dependents. More information about employee benefits is available on the City's website at: https://www.seattle.gov/human-resources/benefits/employees-and covered family-members/most employees-plans Staff are required to be in the office/field a minimum of two days a week. This job/class description, describes the general nature of the work performed, representative duties as well as the typical qualifications needed for acceptable performance. It is not intended to be a complete list of all responsibilities, duties, work steps, and skills required of the job. Duties, responsibilities and activities may change at any time with or without notice. The City of Seattle offers a comprehensive benefits package including vacation, holiday and sick leave as well as medical, dental, vision, life and long-term disability insurance for employees and their dependents. More information about employee benefits is available on the City's website at: "Most" Employees Plans - Human Resources | seattle.gov Closing Date/Time: Continuous
LAS VEGAS CONVENTION AND VISITORS AUTHORITY
Las Vegas, Nevada, United States
The Role: The National Sales Manager markets, promotes, and sells the Las Vegas, Clark County, and the Las Vegas Convention Center as the premier business travel destination for meeting and event professionals. This position supports the mission through lead generation, regional account development, and client relationship building to create business opportunities for our building and mission partners. What You’ll Accomplish: Keep in mind that this list is not all inclusive. Sales Lead Development: Solicit, facilitate, and distribute sales leads to Las Vegas and Clark County mission partners while working toward an annual goal of leads generated and converted for trade shows or room nights with the destination partners. Use strategic account development to identify, pursue, and maintain records of all key client decision-makers and influencers created through prospecting, referrals, networking events, etc. Mission Partners Relations: Develop and sustain professional relationships with hotel mission partners, meeting planners and agents through participation in industry events, trade shows, and production of customer development events. Understand varying hotel mission partner objectives and provide information to assist their decision-making process. Customer Relationship Building: Develop client relationships to increase the conversion ratio and solidify existing business to the destination. Maintain current knowledge of the destination, sales disciplines, industry trends, economic and product developments and other factors that may affect customers’ decision to utilize Las Vegas. Brand Representation: Develop and maintain a high profile for Las Vegas in assigned sales markets and geographical territories within budget and time parameters. Frequently travel domestically and internationally for events related to the position, i.e., tradeshows, sales calls, client development events, etc., that will result in lead generation and project management of such events. Administrative Responsibilities: Maintain client information in the Customer Relationship Management (CRM) database and other databases when applicable. Understand and record reasons for lost business. Prepare administrative documents and management responsibilities that support sales activities. What We’re Looking For Demonstrated consistent production success in convention sales Strong sales skills and knowledge of the sales process, including prospecting, cold calling, managing customer relationships, building and developing a market, and closing deals Proven ability to develop a regional market and produce results through increased qualified lead volume within an assigned territory Proven experience successfully creating and implementing a strategic business development plan Advanced time management skills with the ability to work independently with limited direct supervision Experience with Customer Relations Management (CRM) systems preferred Proficiency with computers and Microsoft Office Suite applications Project management experience Ability to write reports, budgets, business correspondence, sales collateral, and procedure manuals, as needed Ability to listen, speak publicly, and effectively present information with clients, mission partners, vendors, management, and other ambassadors in a variety of formats Must be able to support and respect the various cultural and ethnic values, behaviors, beliefs, and attitudes of a diverse workplace Must be able to travel extensively or frequently when necessary Must be able to work outside of regular business hours The Las Vegas Convention and Visitors Authority (LVCVA) provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, the LVCVA will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at peopleconnect@lvcva.com MANAGEMENT-CLASS BENEFITS Your total compensation at the Authority includes not only your salary, but also the following benefits. These benefits increase your total compensation from 30 to 40 percent. NEVADA PERS RETIREMENT PROGRAM 100% employer paid https://www.nvpers.org NO SOCIAL SECURITY TAXES WITHHELD INSURANCE - 100% Employer Paid Medical/Dental/Vision/Rx (employee and dependents) Life Insurance - $15,000 plus an amount equal to your annual base salary up to a max of: $200,000 for Sr. Director and Director $150,000 for Sr. Manager and Manager Long-Term Disability (LTD) Insurance VOLUNTARY INSURANCE - 100% Employee Paid Life Insurance Supplemental Insurance Long-Term Care Insurance Flexible Savings Accounts (FSA & Dependent Care FSA) Pet Insurance PERSONAL TIME OFF (PTO) HOLIDAYS 12 per year, includes birthday DEFERRED COMPENSATION (IRS section 457) ANNUAL MERIT INCREASE - July Ambassadors are eligible for an increase to base pay based on achievement of performance measures. ANNUAL PERFORMANCE INCENTIVE Ambassadors are eligible for a performance bonus based upon achievement of goals and successes. OTHER Employee Assistance Program Education Assistance NOTE: Benefits subject to change based on the discretion of management.
Sep 20, 2023
Full Time
The Role: The National Sales Manager markets, promotes, and sells the Las Vegas, Clark County, and the Las Vegas Convention Center as the premier business travel destination for meeting and event professionals. This position supports the mission through lead generation, regional account development, and client relationship building to create business opportunities for our building and mission partners. What You’ll Accomplish: Keep in mind that this list is not all inclusive. Sales Lead Development: Solicit, facilitate, and distribute sales leads to Las Vegas and Clark County mission partners while working toward an annual goal of leads generated and converted for trade shows or room nights with the destination partners. Use strategic account development to identify, pursue, and maintain records of all key client decision-makers and influencers created through prospecting, referrals, networking events, etc. Mission Partners Relations: Develop and sustain professional relationships with hotel mission partners, meeting planners and agents through participation in industry events, trade shows, and production of customer development events. Understand varying hotel mission partner objectives and provide information to assist their decision-making process. Customer Relationship Building: Develop client relationships to increase the conversion ratio and solidify existing business to the destination. Maintain current knowledge of the destination, sales disciplines, industry trends, economic and product developments and other factors that may affect customers’ decision to utilize Las Vegas. Brand Representation: Develop and maintain a high profile for Las Vegas in assigned sales markets and geographical territories within budget and time parameters. Frequently travel domestically and internationally for events related to the position, i.e., tradeshows, sales calls, client development events, etc., that will result in lead generation and project management of such events. Administrative Responsibilities: Maintain client information in the Customer Relationship Management (CRM) database and other databases when applicable. Understand and record reasons for lost business. Prepare administrative documents and management responsibilities that support sales activities. What We’re Looking For Demonstrated consistent production success in convention sales Strong sales skills and knowledge of the sales process, including prospecting, cold calling, managing customer relationships, building and developing a market, and closing deals Proven ability to develop a regional market and produce results through increased qualified lead volume within an assigned territory Proven experience successfully creating and implementing a strategic business development plan Advanced time management skills with the ability to work independently with limited direct supervision Experience with Customer Relations Management (CRM) systems preferred Proficiency with computers and Microsoft Office Suite applications Project management experience Ability to write reports, budgets, business correspondence, sales collateral, and procedure manuals, as needed Ability to listen, speak publicly, and effectively present information with clients, mission partners, vendors, management, and other ambassadors in a variety of formats Must be able to support and respect the various cultural and ethnic values, behaviors, beliefs, and attitudes of a diverse workplace Must be able to travel extensively or frequently when necessary Must be able to work outside of regular business hours The Las Vegas Convention and Visitors Authority (LVCVA) provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, the LVCVA will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at peopleconnect@lvcva.com MANAGEMENT-CLASS BENEFITS Your total compensation at the Authority includes not only your salary, but also the following benefits. These benefits increase your total compensation from 30 to 40 percent. NEVADA PERS RETIREMENT PROGRAM 100% employer paid https://www.nvpers.org NO SOCIAL SECURITY TAXES WITHHELD INSURANCE - 100% Employer Paid Medical/Dental/Vision/Rx (employee and dependents) Life Insurance - $15,000 plus an amount equal to your annual base salary up to a max of: $200,000 for Sr. Director and Director $150,000 for Sr. Manager and Manager Long-Term Disability (LTD) Insurance VOLUNTARY INSURANCE - 100% Employee Paid Life Insurance Supplemental Insurance Long-Term Care Insurance Flexible Savings Accounts (FSA & Dependent Care FSA) Pet Insurance PERSONAL TIME OFF (PTO) HOLIDAYS 12 per year, includes birthday DEFERRED COMPENSATION (IRS section 457) ANNUAL MERIT INCREASE - July Ambassadors are eligible for an increase to base pay based on achievement of performance measures. ANNUAL PERFORMANCE INCENTIVE Ambassadors are eligible for a performance bonus based upon achievement of goals and successes. OTHER Employee Assistance Program Education Assistance NOTE: Benefits subject to change based on the discretion of management.
Cal State University (CSU) Humboldt
1 Harpst Street, Arcata, CA 95521, USA
Description: Anticipated Start Late Fall 2023 or Early Spring 2024 Area of Appointment : Cal Poly Humboldt’s Student Health and Wellbeing Services (SHWS) invites applications for a temporary non-tenure track position as a Case Manager at our facility. This full-time academic year position will serve as a case manager for Student Health and Wellbeing Services, and will be functionally located and integrated with the Counseling and Psychological (CAPS) division of SHWS. Primary responsibilities include assessment, triage, outreach, and referral services. The position will provide advocacy, guidance, support, and assistance to students facing a variety of emotional and/or psychological concerns as well as those with complex or chronic medical issues that may need additional support. The case manager will work to assure continuity and coordination of care. The position currently has an academic year schedule, but there is a possibility of a 12/12 schedule in the future, pending the needs and funding of SHWS and the interests of the incumbent. Professional Duties : Assessment, triage, referral : interview and screen students with mental health concerns and/or behavioral health issues to determine the best level of, and resources for, care; Support, triage, and referral for those with complex or serious medical conditions; Follow-up sessions : provide short-term follow-up care as appropriate (e.g., provide education, support and case management to students while they get established with ongoing care at SH&WS or off-campus); Provide crisis intervention and daytime on-call coverage as needed; Groups or workshops as determined in collaboration with the staff of SHWS; Outreach and Consultation: build and maintain collaborative relationships with campus and community departments/agencies/providers; Establish a collaborative relationship with our partners at TimelyCare (expanded telehealth services) and provide coordination of services; Maintain special focus on underrepresented student groups, including our LatinX, African American, Native American, Asian, low-income, & LBGTQI+ populations; Act as liaison between client and healthcare personnel to assure prompt and effective care; Serve as liaison to, and closely collaborate with, Case Manager/s for Dean of Students office; Provide consultation and training to the campus community regarding mental health issues, students of concern, and SHWS services; Evaluate students for appropriate use of the Overcoming Health Barriers fund [reducing financial barriers to necessary medical or mental health care] and work with our Administrative Analyst in implementing and navigating use of the fund; Referral Coordinator : Create and maintain current community resource guide; assist students in navigating insurance issues; assist clients, providers, & families with resources and referrals; help to coordinate hospitalization transitions (pre and post); Provide mentorship and/or supervision to social work and/or psychology trainees as appropriate As relevant, track clients that are on a waitlist for counseling services and check in with them at regular intervals to provide support and/or offer referrals; and Administrative meetings, tasks, and other duties as assigned. Minimum Qualifications : A master’s degree in a mental health field, leading to licensure to practice psychotherapy (e.g., social work, clinical or counseling psychology), from an accredited university is required prior to the start of the appointment. Must be California license-eligible (including completion of 80% or more of the required supervised clinical hours) prior to start of appointment. If not currently licensed, the candidate will be expected to become licensed within the first year of employment. Demonstrated skills in (and enthusiasm for) providing triage and case management; Experience managing/supporting clients with severe or chronic mental health and/or physical health concerns; Knowledge of legal and ethical standards as they apply to healthcare and ability to make efficient and sound clinical decisions in crisis and non-crisis situations; Desire to learn of, and make connections with, Humboldt County mental health and social service resources as well as our local medical community and hospitals; Commitment to health equity and providing high quality and culturally relevant care to a diverse clientele (in terms of race, gender identity, sexual orientation, abilities, etc.); Demonstrated skills in suicide risk assessment and management; and Strong organizational, interpersonal, and communication skills. Strong interest and experience serving multicultural populations is required. Given Cal Poly Humboldt’s designation as a Hispanic Serving Institution (HSI), applicants with a demonstrated commitment to, expertise in, and experience with the Latinx community are particularly encouraged to apply. Preferred Qualifications : California licensure in a mental health field (Psychologist, LMFT, LCSW); Two (2) or more years post-licensure experience; Outgoing personality with good initiative; Experience providing case management services, including with those who are experiencing issues with their mental and/or physical health; Experience working in a healthcare setting; Experience doing mental health triage and managing crisis situations (e.g., suicidality, homicidality, psychosis, serious substance use issues, etc.); Experience providing, and a commitment to, culturally relevant healthcare with a diverse clientele; Interest/Experience in providing supervision to graduate students/trainees, particularly in the area of case management; and Bilingual fluency in both English and Spanish. Department and University : Cal Poly Humboldt is one of the smaller campuses of the 23-campus California State University system, with about 6,000 students currently. Founded in 1913, Humboldt is a residential and rural campus located in Arcata, California. Humboldt is known for its open and friendly campus environment and has a national reputation for academic excellence, especially in the sciences. Counseling and Psychological Services (CAPS), one of the three divisions of SHWS, is housed on the 2nd floor of the Health & Counseling building on campus. The facility includes 13 clinician offices, a reception area and waiting room, a group room, a professional library, a conference room, and a staff kitchen. CAPS consists of eleven professional therapists, and several postgraduate residents and practicum trainees, working as a team. Peer consultation is emphasized and constantly utilized in a supportive and collegial atmosphere. The staff is especially interested in clinicians who will support this type of work environment. Most of our professional staff members are involved in supervising trainees. Professionals at CAPS represent a range of theoretical orientations. Region Description: Cal Poly Humboldt is located in the northwestern part of the state along the pacific coast, situated among redwood trees in an area that offers unmatched scenic beauty, moderate climate, and many opportunities for outdoor activities. The community of Arcata is largely a college town with a weekly farmer’s market, many restaurants and bookstores and independent shops. Arcata has a population of about 18,000, while Humboldt County has a population of about 136,000 and offers an excellent range of business, services, and cultural activities. Cal Poly Humboldt is a Hispanic-Serving Institution that strives to foster an inclusive and equitable community to support our students of diverse backgrounds. Humboldt is committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality committed to working in a multicultural and multiracial community that reflects the diversity of the state. Additional information about Cal Poly Humboldt can be found at www.humboldt.edu . Background Check : Cal Poly Humboldt conducts Live Scan criminal history background checks for all new hires, including current counselors applying for vacant counselor positions. Live Scan fingerprinting costs will be borne by the University. Confidential background check results are reported to Human Resources & Academic Personnel Services. Position Type: Faculty Unit Counselor (Temporary Faculty) Application Deadline: This position has an anticipated start of late Fall 2023 or early Spring 2024; will remain open until filled. Early response is encouraged. Candidates are welcome to utilize fax (707-826-5735), e-mail ( humboldtcaps@humboldt.edu ), or post for correspondence Rank & Salary: Appointment will be made at the Student Services Professional-Academic Related 1 (SSP-AR I) level and will be an academic year (9 month) position. This is a non-tenure track faculty position. The expected salary range is $5,675 to $6,675 depending on the experience level and qualifications of the successful candidate. Though work extends over only 9 months, the salary is paid over 12 months. The current California State University Salary Structure is available at: http://www2.humboldt.edu/aps/docs/salary/Salary Schedule.pdf Application Materials : Letter of application describing skills and experience, reasons for interest, and the unique qualities you would bring to Cal Poly Humboldt (please specify job number #529279); A detailed resume/curriculum vitae; Graduate transcripts (unofficial copies are sufficient for initial review); Names and contact information for Three (3) professional references. See http://counseling.humboldt.edu/welcome-counseling to learn more about CAPS. The University: Cal Poly Humboldt is committed to eliminating opportunity gaps for marginalized student groups by adopting dynamic, student-centered practices and policies. We value serving students from a broad range of cultural heritages, socioeconomic backgrounds, genders, abilities, and orientations. The ideal candidates will demonstrate a shared commitment to the academic and professional success of our diverse student body. We will prioritize applicants who demonstrate knowledge of and commitment to diversity and its value in professional and educational communities. The successful candidate will be an equity-minded educator who is committed to collaborating with faculty, classified staff, administration, and students on closing opportunity gaps. Cal Poly Humboldt sits on the traditional homelands of the Wiyot people in what is currently called Arcata, CA. The Wiyot people call the area Goudi'ni (over in the woods). The Cal Poly Humboldt campus in Northern California is in close proximity to several thriving Native American tribes and communities. Humboldt currently has the largest percentage of Native American students in the CSU system and has over 30 Native American faculty and staff, many from local area California Indian tribes. Cal Poly Humboldt is home to a number of leading Native American programs including the Indian Tribal Education and Personnel Program (ITEPP) and the Indian Natural Resource, Science and Engineering Program (INRSEP). There are also many opportunities at Humboldt to conduct research, teaching and community work on Native American history and cultures, with resources in Special Collections at the Cal Poly Humboldt library. The Humboldt Room in the Library has fantastic resources for tribally focused archive materials from the region. Humboldt strives to build a supportive and inclusive Native community and engages with Native communities through initiatives and opportunities like the annual California Indian Big Time, Indigenous People's Week, and a chance to network with other faculty and staff as part of the Cal Poly Humboldt Council of American Indian Faculty and Staff. For more information, please visit: http://www.humboldt.edu/nativeprograms/. It is the responsibility of the applicant to provide complete and accurate employment information. Evidence of required degree(s), certifications(s), or licenses(s) will be required prior to the appointment date. A background check (including a criminal records check, employment verification, and education verification) must be completed satisfactorily as a condition of employment with the CSU. Certain positions may also require a credit check, motor vehicle report, and/or fingerprinting through Live Scan service. Adverse findings from a background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. All CSU employees are obligated to respond to and report incidents of sexual harassment and sexual violence. The successful candidate for this position will be mandated to receive relevant training on an annual basis. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Working in the state of California is a condition of employment for this position. Even if part or all of an employee's assignment can be performed remotely, the employee must maintain a permanent residence in the state of California. The employee must be able to accept on-campus instruction, as assigned, and come to campus when needed. Maintaining eligibility to work in the United States is a condition of employment. Cal Poly Humboldt does not sponsor H-1B visas for staff, management, or temporary faculty positions and we are not an E-Verify employer. See the policy and other resources located here: https://extended. humboldt.edu/international- programs/immigration/faculty . Please contact aps@humboldt.edu if you have questions. New employees hired by the CSU for the first time who first become CalPERS members on or after July 1, 2017 are subject to a 10 year vesting period for retiree health and dental benefits. Cal Poly Humboldt is a Title IX/Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, protected veteran status, or any other legally protected status. If accommodations need to be made during the recruitment and interview process, please contact Human Resources at (707) 826-3626 or hsuhr@humboldt.edu. Closing Date/Time: Open until filled
Aug 22, 2023
Full Time
Description: Anticipated Start Late Fall 2023 or Early Spring 2024 Area of Appointment : Cal Poly Humboldt’s Student Health and Wellbeing Services (SHWS) invites applications for a temporary non-tenure track position as a Case Manager at our facility. This full-time academic year position will serve as a case manager for Student Health and Wellbeing Services, and will be functionally located and integrated with the Counseling and Psychological (CAPS) division of SHWS. Primary responsibilities include assessment, triage, outreach, and referral services. The position will provide advocacy, guidance, support, and assistance to students facing a variety of emotional and/or psychological concerns as well as those with complex or chronic medical issues that may need additional support. The case manager will work to assure continuity and coordination of care. The position currently has an academic year schedule, but there is a possibility of a 12/12 schedule in the future, pending the needs and funding of SHWS and the interests of the incumbent. Professional Duties : Assessment, triage, referral : interview and screen students with mental health concerns and/or behavioral health issues to determine the best level of, and resources for, care; Support, triage, and referral for those with complex or serious medical conditions; Follow-up sessions : provide short-term follow-up care as appropriate (e.g., provide education, support and case management to students while they get established with ongoing care at SH&WS or off-campus); Provide crisis intervention and daytime on-call coverage as needed; Groups or workshops as determined in collaboration with the staff of SHWS; Outreach and Consultation: build and maintain collaborative relationships with campus and community departments/agencies/providers; Establish a collaborative relationship with our partners at TimelyCare (expanded telehealth services) and provide coordination of services; Maintain special focus on underrepresented student groups, including our LatinX, African American, Native American, Asian, low-income, & LBGTQI+ populations; Act as liaison between client and healthcare personnel to assure prompt and effective care; Serve as liaison to, and closely collaborate with, Case Manager/s for Dean of Students office; Provide consultation and training to the campus community regarding mental health issues, students of concern, and SHWS services; Evaluate students for appropriate use of the Overcoming Health Barriers fund [reducing financial barriers to necessary medical or mental health care] and work with our Administrative Analyst in implementing and navigating use of the fund; Referral Coordinator : Create and maintain current community resource guide; assist students in navigating insurance issues; assist clients, providers, & families with resources and referrals; help to coordinate hospitalization transitions (pre and post); Provide mentorship and/or supervision to social work and/or psychology trainees as appropriate As relevant, track clients that are on a waitlist for counseling services and check in with them at regular intervals to provide support and/or offer referrals; and Administrative meetings, tasks, and other duties as assigned. Minimum Qualifications : A master’s degree in a mental health field, leading to licensure to practice psychotherapy (e.g., social work, clinical or counseling psychology), from an accredited university is required prior to the start of the appointment. Must be California license-eligible (including completion of 80% or more of the required supervised clinical hours) prior to start of appointment. If not currently licensed, the candidate will be expected to become licensed within the first year of employment. Demonstrated skills in (and enthusiasm for) providing triage and case management; Experience managing/supporting clients with severe or chronic mental health and/or physical health concerns; Knowledge of legal and ethical standards as they apply to healthcare and ability to make efficient and sound clinical decisions in crisis and non-crisis situations; Desire to learn of, and make connections with, Humboldt County mental health and social service resources as well as our local medical community and hospitals; Commitment to health equity and providing high quality and culturally relevant care to a diverse clientele (in terms of race, gender identity, sexual orientation, abilities, etc.); Demonstrated skills in suicide risk assessment and management; and Strong organizational, interpersonal, and communication skills. Strong interest and experience serving multicultural populations is required. Given Cal Poly Humboldt’s designation as a Hispanic Serving Institution (HSI), applicants with a demonstrated commitment to, expertise in, and experience with the Latinx community are particularly encouraged to apply. Preferred Qualifications : California licensure in a mental health field (Psychologist, LMFT, LCSW); Two (2) or more years post-licensure experience; Outgoing personality with good initiative; Experience providing case management services, including with those who are experiencing issues with their mental and/or physical health; Experience working in a healthcare setting; Experience doing mental health triage and managing crisis situations (e.g., suicidality, homicidality, psychosis, serious substance use issues, etc.); Experience providing, and a commitment to, culturally relevant healthcare with a diverse clientele; Interest/Experience in providing supervision to graduate students/trainees, particularly in the area of case management; and Bilingual fluency in both English and Spanish. Department and University : Cal Poly Humboldt is one of the smaller campuses of the 23-campus California State University system, with about 6,000 students currently. Founded in 1913, Humboldt is a residential and rural campus located in Arcata, California. Humboldt is known for its open and friendly campus environment and has a national reputation for academic excellence, especially in the sciences. Counseling and Psychological Services (CAPS), one of the three divisions of SHWS, is housed on the 2nd floor of the Health & Counseling building on campus. The facility includes 13 clinician offices, a reception area and waiting room, a group room, a professional library, a conference room, and a staff kitchen. CAPS consists of eleven professional therapists, and several postgraduate residents and practicum trainees, working as a team. Peer consultation is emphasized and constantly utilized in a supportive and collegial atmosphere. The staff is especially interested in clinicians who will support this type of work environment. Most of our professional staff members are involved in supervising trainees. Professionals at CAPS represent a range of theoretical orientations. Region Description: Cal Poly Humboldt is located in the northwestern part of the state along the pacific coast, situated among redwood trees in an area that offers unmatched scenic beauty, moderate climate, and many opportunities for outdoor activities. The community of Arcata is largely a college town with a weekly farmer’s market, many restaurants and bookstores and independent shops. Arcata has a population of about 18,000, while Humboldt County has a population of about 136,000 and offers an excellent range of business, services, and cultural activities. Cal Poly Humboldt is a Hispanic-Serving Institution that strives to foster an inclusive and equitable community to support our students of diverse backgrounds. Humboldt is committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality committed to working in a multicultural and multiracial community that reflects the diversity of the state. Additional information about Cal Poly Humboldt can be found at www.humboldt.edu . Background Check : Cal Poly Humboldt conducts Live Scan criminal history background checks for all new hires, including current counselors applying for vacant counselor positions. Live Scan fingerprinting costs will be borne by the University. Confidential background check results are reported to Human Resources & Academic Personnel Services. Position Type: Faculty Unit Counselor (Temporary Faculty) Application Deadline: This position has an anticipated start of late Fall 2023 or early Spring 2024; will remain open until filled. Early response is encouraged. Candidates are welcome to utilize fax (707-826-5735), e-mail ( humboldtcaps@humboldt.edu ), or post for correspondence Rank & Salary: Appointment will be made at the Student Services Professional-Academic Related 1 (SSP-AR I) level and will be an academic year (9 month) position. This is a non-tenure track faculty position. The expected salary range is $5,675 to $6,675 depending on the experience level and qualifications of the successful candidate. Though work extends over only 9 months, the salary is paid over 12 months. The current California State University Salary Structure is available at: http://www2.humboldt.edu/aps/docs/salary/Salary Schedule.pdf Application Materials : Letter of application describing skills and experience, reasons for interest, and the unique qualities you would bring to Cal Poly Humboldt (please specify job number #529279); A detailed resume/curriculum vitae; Graduate transcripts (unofficial copies are sufficient for initial review); Names and contact information for Three (3) professional references. See http://counseling.humboldt.edu/welcome-counseling to learn more about CAPS. The University: Cal Poly Humboldt is committed to eliminating opportunity gaps for marginalized student groups by adopting dynamic, student-centered practices and policies. We value serving students from a broad range of cultural heritages, socioeconomic backgrounds, genders, abilities, and orientations. The ideal candidates will demonstrate a shared commitment to the academic and professional success of our diverse student body. We will prioritize applicants who demonstrate knowledge of and commitment to diversity and its value in professional and educational communities. The successful candidate will be an equity-minded educator who is committed to collaborating with faculty, classified staff, administration, and students on closing opportunity gaps. Cal Poly Humboldt sits on the traditional homelands of the Wiyot people in what is currently called Arcata, CA. The Wiyot people call the area Goudi'ni (over in the woods). The Cal Poly Humboldt campus in Northern California is in close proximity to several thriving Native American tribes and communities. Humboldt currently has the largest percentage of Native American students in the CSU system and has over 30 Native American faculty and staff, many from local area California Indian tribes. Cal Poly Humboldt is home to a number of leading Native American programs including the Indian Tribal Education and Personnel Program (ITEPP) and the Indian Natural Resource, Science and Engineering Program (INRSEP). There are also many opportunities at Humboldt to conduct research, teaching and community work on Native American history and cultures, with resources in Special Collections at the Cal Poly Humboldt library. The Humboldt Room in the Library has fantastic resources for tribally focused archive materials from the region. Humboldt strives to build a supportive and inclusive Native community and engages with Native communities through initiatives and opportunities like the annual California Indian Big Time, Indigenous People's Week, and a chance to network with other faculty and staff as part of the Cal Poly Humboldt Council of American Indian Faculty and Staff. For more information, please visit: http://www.humboldt.edu/nativeprograms/. It is the responsibility of the applicant to provide complete and accurate employment information. Evidence of required degree(s), certifications(s), or licenses(s) will be required prior to the appointment date. A background check (including a criminal records check, employment verification, and education verification) must be completed satisfactorily as a condition of employment with the CSU. Certain positions may also require a credit check, motor vehicle report, and/or fingerprinting through Live Scan service. Adverse findings from a background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. All CSU employees are obligated to respond to and report incidents of sexual harassment and sexual violence. The successful candidate for this position will be mandated to receive relevant training on an annual basis. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Working in the state of California is a condition of employment for this position. Even if part or all of an employee's assignment can be performed remotely, the employee must maintain a permanent residence in the state of California. The employee must be able to accept on-campus instruction, as assigned, and come to campus when needed. Maintaining eligibility to work in the United States is a condition of employment. Cal Poly Humboldt does not sponsor H-1B visas for staff, management, or temporary faculty positions and we are not an E-Verify employer. See the policy and other resources located here: https://extended. humboldt.edu/international- programs/immigration/faculty . Please contact aps@humboldt.edu if you have questions. New employees hired by the CSU for the first time who first become CalPERS members on or after July 1, 2017 are subject to a 10 year vesting period for retiree health and dental benefits. Cal Poly Humboldt is a Title IX/Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, protected veteran status, or any other legally protected status. If accommodations need to be made during the recruitment and interview process, please contact Human Resources at (707) 826-3626 or hsuhr@humboldt.edu. Closing Date/Time: Open until filled
SUMMARY PURPOSE OF POSITION The Senior Manager, Business Information Security Officer will understand the key assets and processes, identify and evaluate risks and controls, and suggest incremental controls or risk mitigation strategies where necessary. Additionally, the BISO will ensure business compliance with Information Security Policies and Standards while continuously monitoring and reporting on risks and documented exceptions. The BISO helps the business achieve their objectives while not compromising the security posture. The BISO will work under the general direction of SCRRA’s Chief Technology Officer, and the position will collaborate with internal and external auditors to ensure compliance with SCRRA’s cyber security procedures and industry standards. TO APPLY: This is a continuous recruitment with the first review of applications beginning October 2, 2023 . Interested applicants are encouraged to apply immediately. DISTINGUISHING CHARACTERISTICS This job description is not part of a job series. SUPERVISION EXERCISED AND RECEIVED Receive general oversight from director or executive level management. This position will have no direct reports. ESSENTIAL DUTIES AND RESPONSIBILITIES The duties listed below are intended to describe the general nature and level of work being performed and are not to be interpreted as an exhaustive list of responsibilities. Develop and maintain in depth understanding of region/business unit processes, systems, technologies, data, customers, consumers, partners. Evaluate the overall technology infrastructure for adherence to security policies and procedures for all SCRRA corporate and operational systems (e.g. positive train control (PTC)). Coordinate auditing and compliance and certification requirements. Act as the local security resource for the IT leadership and the IT Business Partners, IT Infrastructure, IT Architecture, HR, Finance, Legal and other local personnel. Partner with all Departments to achieve effective working relationships that can further the effectiveness of the Security program. Review and audit the Information Security Policies and Standards throughout the agency. Review and audit technical implementations of security solutions required to meet business objectives. Proactively identify noncompliance and areas of potential improvement, and issue corrective actions to department manager. Engage with clients and customers as needed to assist the business to achieve its objectives by representing our security program, supporting internal and external audits, assisting in customer communication of security incident, etc.) Participate in region/business unit related conferences, client facing engagement, industry forums to represent the Cyber Security program. Provide regular and timely reporting on the status of cyber security throughout the agency. Provide escalation path for security issues, incidents, and inquiries. Review work of the Security Incident Response and Crisis Management teams to ensure effectively driving incidents to acceptable resolution; assist with investigations as needed. Provide Cyber Security Guidance for agency personnel. Drive remediation activities throughout the agency. Work with the Compliance and Information Risk Management team to drive policy and regulatory compliance. Drive the development, implementation, and translation of information security policies. Responsible for the PCI-DSS annual compliance submission requirement and develop monitoring program to ensure SCRRA is PCI compliant. MINIMUM REQUIREMENTS TO PERFORM ESSENTIAL JOB FUNCTIONS EDUCATION AND EXPERIENCE Bachelor’s degree in Computer Science, Information Systems, Cybersecurity, or a related field. A minimum of eight (8) years of relevant experience. Experience in compliance, government, or financial industry. Experience in the design and implementation of information security programs. A combination of training, education and or experience that provides the required knowledge, skills and abilities may be considered when determining minimum qualifications. Advanced relevant coursework may also substitute for a portion of required experience. Valid Class C Driver's License with a satisfactory driving record of no more than three moving violations and no DUI's within the last three years. PREFERRED QUALIFICATIONS A minimum of five (5) years of experience in business security policy development, metrics capture and analysis and system authorization. Certification pertaining to information security and data privacy protection (CISSP, CISA, CRISC, CISM, etc.) Knowledge and experience with security and governance frameworks: SSAE-18 (SOC-2), HIPPA, PCI-DSS, ISO27991, NIST, FedRAMP. KNOWLEDGE, SKILLS AND ABILITIES Knowledge of : Microsoft Windows CE Operating System. Zebra programming language. Data Warehouse table layout and relationships. Expert level understanding of key network and technical security controls. Security best practices including experience with NIST 800-53, ISO27001 and PCI DSS. P. Skilled in : Incident response and coordinating activities. Ability to : Analyze and solve problems. Apply organizational information security policies at a business unit level. Stay up to date in BI technology trends and provide solutions. Apply organizational information security policies at a business unit level. Effectively communicate relevant IT-related information to superiors and peers across the organization. Manage and organize timely and materials. PHYSICAL REQUIREMENTS Transition between a stationary position at a desk or work location and move about Metrolink facilities or other work site locations. Operate tools to perform the duties of the position; such as computers, office equipment and work-related machinery. Transport equipment or boxes up to 25lbs. Exchange ideas by means of communication. Visual acuity to detect, identify and observe employees or train movement and any barriers to movement when working on or near railroad tracks. Hear and perceive the nature of sounds when working on or near railroad tracks. Balance, ascend/descend, climb, kneel, stoop, bend, crouch or crawl within assigned working conditions and or locations. WORKING CONDITIONS Position requires work in a normal office environment with little exposure to excessive noise, dust, or temperature. Work may also be conducted in outdoor environments, at construction sites, Railroad Track and Right-of-Way environments, and warehouse environments, with possible exposure to individuals who are hostile or irate, moving mechanical parts, and loud noises (85+ decibels, such as heavy trucks, construction, etc.). Telecommuting may be available for this classification. Southern California Regional Rail Authority is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the Authority will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. SUPPLEMENTAL INFORMATION Selection Process: Following a review of resumes and/or applications, the most highly qualified candidates will be invited to continue in the selection process. Eligible applicants will be notified of the exact time and place of assessments and interview. Candidates will be interviewed to determine their relative knowledge, skills and ability in job related areas. Offers of employment may be contingent upon successful completion of a reference check, including degree verification and criminal records check provided through SCRRA. Internal Candidates: Employees with active discipline as defined in the HR Policy No. 5.3 Positive Discipline Program and/or with performance that does not meet the standard for "meets expectations" as defined in the Performance Planning and Appraisal Process may be precluded from consideration and placement in the position. In compliance with the Americans with Disabilities Act, the SCRRA will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. The SCRRA is an Equal Opportunity Employer. EEO/ADA MEDICAL: SCRRA offers a choice of twelve (12) health plan options provided through the California Public Employees' Retirement System (CalPERS). You may choose from up to ten (10) Health Maintenance Organization (HMO) plans and two (2) Preferred Provider Organization (PPO) plans. Some health plans are only available in certain counties and/or zip codes. You contribute 12.5 percent of the plan premium for coverage of you and your eligible dependents. You may waive coverage if you are covered under another group health plan; you must provide proof. Once you waive coverage, you will only be allowed to enroll during Open Enrollment or within 60 days from the date on which your other coverage is no longer available (proof is required). If you elect to waive coverage, you will receive $300.00 per month taxable earnings, paid in two installments of $150 each on the first two paychecks of the month. A retiree or an employee who is a spouse, child, or any other eligible dependent of another SCRRA employee is not eligible for the opt out/cash in lieu credit if he/she is covered under a SCRRA health plan. Eligibility begins the first of the month following hire date or qualifying event. DENTAL: SCRRA offers two dental options provided by Delta Dental. Under the DeltaCare (HMO) program, you must select a contract dentist within their network to perform your dental services. If you require treatment from a specialist, your contract dentist will handle the referral. Many services are covered at no cost to you. A co-payment applies for other services. The Delta Dental PPO plan allows you to visit a dentist of your choice, change dentists at any time, go to a dental specialist of your choice, receive dental care anywhere in the world, and save on out-of-pocket expenses when you visit a PPO network dental office. SCRRA pays the full premium for coverage of you and your eligible dependents under both plans. Eligibility begins the first of the month following hire date or qualifying event. VISION: SCRRA offers two (2) vision plans through Vision Service Plan (VSP), providing coverage for eye examinations, prescription eyewear and contact lenses through network providers. You have the option of seeing out-of-network providers, but full reimbursement is not guaranteed. VSP has contracted with many laser surgery facilities and doctors, offering you a discount on PRK and LASIK surgeries. If you enroll in the VSP Basic Plan, SCRRA pays the full premium for coverage of you and your eligible dependents. If you enroll in the VSP Buy-up Plan, which offers enhanced vision benefits, you pay the difference between the cost of the Basic Plan and the Buy-up Plan. Eligibility begins the first of the month following hire date or qualifying event. FLEXIBLE SPENDING ACCOUNTS: Flexible Spending Accounts (FSA) allow for the deferral of pre-tax dollars to be used for reimbursement of eligible medical and dependent care expenses. You can set aside up to $3,050 for health care expenses and $5,000 per family for dependent care expenses annually. Eligibility begins the first of the month following hire date or a qualifying event. GROUP TERM LIFE INSURANCE: SCRRA provides for an amount equal to one (1) time your annual salary, rounded to the nearest $1,000, to a maximum of $200,000. Your life insurance benefit will reduce to 65% at age 65 and 55% at age 70. IRS regulations require that the portion of Group Term Life (“G.T.L.”) insurance benefits provided to you by SCRRA, which exceeds $50,000, be added to your Federal, State, and Medicare taxable earnings for W-2 reporting. This amount is reflected on your pay statements each pay period in the “Other Benefits and Information” section. In addition, SCRRA offers a voluntary plan, which may be purchased in increments of $10,000 to a maximum of $100,000 without evidence of insurability (initial enrollment period only) and up to 5 times your salary to a maximum of $500,000 with evidence of insurability. Dependent life options are also available. The voluntary plan is portable; you may retain it if you leave SCRRA and pay the premium. Eligibility begins the first of the month following hire date or qualifying event. ACCIDENTAL DEATH & DISMEMBERMENT: SCRRA provides for an amount equal to one (1) time your annual salary, rounded to the nearest $1,000, up to a maximum of $200,000. Your AD&D insurance benefit will reduce to 65% at age 65 and 55% at age 70. In addition, SCRRA offers a voluntary plan, which may be purchased in increments of $10,000, subject to a maximum of the lesser of 5 times your annual salary or $500,000. Dependent AD&D options are also available. Eligibility begins the first of the month following hire date or qualifying event. SHORT TERM DISABILITY: You are covered under the California State Disability Insurance (SDI) Program. Your maximum benefit amount is 52 times your weekly benefit amount or the total wages subject to SDI tax paid in your base period, whichever is less. Employees pay a mandatory contribution, through payroll deductions, for coverage under the SDI program. The contribution rate for 2023 is 0.9 percent of earnings. The SDI taxable wage limit is $153,164, with a maximum withholding of $1,378.48 per employee for calendar year 2023. LONG TERM DISABILITY : SCRRA provides for income replacement of 60 percent of monthly earnings subject to a maximum benefit of $7,500 per month up to age 65. To qualify, you must be on disability for 90 days. (Note: there is a pre-existing condition clause in this program.) Eligibility begins the first of the month following hire date or qualifying event. VOLUNTARY BENEFITS: SCRRA offers the following employee-paid voluntary benefits, provided by Aflac: Group Accident Insurance helps pay for out-of-pocket costs that arise from covered accidents, such as fractures, dislocations, and lacerations. Group Critical Illness Insurance helps pay for the expected and unexpected expenses that arise from diagnosis of a covered critical illness, such as cancer (internal or invasive), heart attack, stroke, end-stage renal failure or a major organ transplant. Group Hospital Indemnity Insurance helps pay for the out-of-pocket costs associated with a hospital stay, including benefits for hospital confinement, hospital admission, hospital intensive care and intermediate intensive care step-down unit. Group Short-Term Disability Insurance pays a monthly benefit directly to an employee who is off work due to an injury or illness for up to three (3) months after a seven (7) day waiting period. Eligibility begins the first of the month following hire date or qualifying event. 9/80 ALTERNATIVE WORK SCHEDULE: SCRRA offers a 9/80 Alternative Work Schedule (AWS). During a 10-day work period, you work eight 9-hour days, one 8-hour day and have one day off. Your day off can be Monday, Wednesday, or Friday. Approval from your supervisor, chief and HR is required to participate in the 9/80 AWS program. TELECOMMUTING SCHEDULE: SCRRA offers employees the option to telecommute up to two (2) days per week. At the CEO’s discretion, the maximum number of days per week may be increased due to a natural disaster, pandemic, civil unrest, federal/state/local stay-at-home order, or other special circumstances. Approval from your supervisor, chief and HR is required to participate in the telecommuting program. Employees on a 9/80 schedule cannot telecommute. HOLIDAYS: SCRRA observes twelve (12) holidays a year: New Year's Day, Martin Luther King Day, President’s Day, Cesar Chavez Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Veterans Day, Thanksgiving Day, Day after Thanksgiving, and Christmas Day. PAID TIME OFF (PTO): SCRRA provides employees with Paid Time Off (PTO) for vacations, illnesses, injuries, medical/dental appointments, religious holidays, personal business, and emergencies as follows: 0-4 years of service - 25 days 5-6 years of service - 30 days 7th year of service - 32 days 8th year of service - 33 days 9th year of service - 34 days 10-14 years of service - 35 days 15-19 years of service - 38 days 20 or more years - 42 days At the CEO’s discretion, prior service at a public transportation or public agency, or rail transportation company may be counted towards an employee’s total service years to increase the employee’s PTO accrual rate. To be considered, Human Resources requires that a written request along with verification and confirmation of the years of service be provided prior to the start of employment with SCRRA. Human Resources will provide the final determination on behalf of the CEO. EMPLOYEE ASSISTANCE PROGRAM (EAP): SCRRA offers you and your immediate and dependent family members confidential counseling 24 hours a day, 7 days a week for family, personal, work-related and substance abuse issues through the EAP. You are entitled to a telephone session(s) with a trained EAP professional to assess the nature of the problem and provide a referral for additional assistance, if needed. Services also include three (3) face-to-face counseling sessions per family member per six (6) month period. HEALTH ADVOCACY SERVICES: SCRRA offers you and your eligible dependents free health advocacy services through Health Advocate. You are entitled to unlimited calls with trained professionals who can help you navigate the healthcare and insurance systems. RETIREMENT PLAN: The SCRRA contracts with the California Public Employees' Retirement System (CalPERS). You pay a 7.00 percent employee contribution and SCRRA pays an employer contribution, which varies each year. To be eligible for service retirement, you must be at least age 52 and have a minimum of five (5) years of CalPERS-credited service. Upon retirement you are entitled to a monthly retirement benefit based on your years of credited service, age, and average compensation during your last three (3) years of service (“final compensation”). The retirement formula for New Members is 2%@62, which means at age 62, you receive 2 percent of your final compensation for every year of service. Upon separation from employment with less than 5 years of credited service, you may request a refund of your employee contributions only, including interest, and end your membership with CalPERS, or leave it in your account and retain your service credit should you decide to work for another CalPERS-covered agency. If you are vested upon separation but do not retire, you may leave your contributions in your account until retirement or elect a refund. SOCIAL SECURITY: You do not participate in Social Security except for Medicare. You will contribute 1.45 percent of your pay to cover the hospital insurance portion of Medicare. *Additional Medicare Hospital Insurance Tax: As of January 1, 2013, employees are required to pay an additional 0.9 percent Medicare tax on earnings above $200,000 (for those who file an individual return) or $250,000 (for those who file a joint return). This additional hospital insurance tax is not reflected in the rate above. RETIREE MEDICAL: Unrepresented employees hired before 11/1/18*: You will be eligible for medical coverage when you retire if your separation date and retirement date are within 120 days of each other. SCRRA pays the same amount for retirees as it does for active employees, which is currently 87.5 percent of the applicable premium. Unrepresented employees hired on or after 11/1/18: You will be eligible for medical coverage when you retire if your separation date and retirement date are within 120 days of each other and you have a minimum of 10 years of credited CalPERS service, five of which must be performed at SCRRA. SCRRA pays a percentage of the state annuitant contribution rate** in accordance with the vesting schedule below: 10 Years of CalPERS Service - 50% 11 - 19 Years of CalPERS Service - 50%, plus 5% for each additional year of service 20+ Years of CalPERS Service - 100% *Once each year the employer may allow unrepresented employees hired before 11/1/18 the opportunity to individually elect to be subject to the vesting schedule. **The state annuitant contribution rates for 2023 are: $883 (Retiree Only); $1,699 (Retiree + 1 Dependent); $2,124 (Retiree + Family). DEFERRED COMPENSATION PLAN (457) : You are eligible to set aside a portion of your current income without paying taxes on that money until it is received later during retirement when taxes may be lower. In 2023, you can defer up to 100 percent of your gross compensation or $22,500 annually, whichever is less (“normal contribution limit”). You may make an additional $7,500 contribution to the plan if you are age 50 and older. If you are at least within three years of the age in which you are eligible to receive unreduced benefits under our CalPERS retirement plan, you may contribute up to double the normal contribution limit, or $45,000. TRANSPORTATION PASSES: You may use your employee badge for unlimited free access to all Metrolink lines and trains. Your badge cannot be used on connecting public transportation. However, if you commute to/from work on Metrolink on a regular basis and need to connect to other public transportation (e.g., Metro Red or Purple Line) you can be issued a Metrolink pass with the appropriate station pair, which will also give you access to connecting transportation. You are also eligible to receive a free transit pass to ride any greater Los Angeles area transit system other than Metrolink (such as, Metro, Foothill Transit, LADOT, and LOSSAN) for commuting purposes. The commuter transit pass has a value up to the monthly maximum tax-free transit pass amount established by the Internal Revenue Service ($300 in 2023). You are responsible for any transit fares above the IRS monthly cap. To receive this benefit, the SCRRA requires each employee to use public transportation to commute to and from work three (3) or more days per week. OTHER BENEFITS: Educational Assistance - SCRRA will reimburse an employee up to $1,000 per fiscal year for tuition, books and mandatory student fees for courses that are relevant to employment. No reimbursement is allowed for parking. Professional Memberships - SCRRA pays up to $300 per year for professional memberships. Credit Union Membership - SCRRA offers credit union services for employees and their family members, provided by Northrup Grumman Federal Credit Union. Jury Duty - SCRRA will continue an employee's salary during any non-voluntary jury service up to a maximum of ten (10) working days. Pregnancy Disability and Family and Medical Leaves - A leave of absence may be paid or unpaid and shall be granted in accordance with applicable federal and state laws, and SCRRA policy. Refer to the Human Resource Policies and Procedures Manual for more detailed information. Bereavement Leave - In the event of death in an employee’s immediate family, the agency grants up to three (3) working days, with pay, to handle family affairs and to attend the funeral. When an employee needs to travel outside the radius of the five (5) member agencies due to the death of an immediate family member, the Authority grants up to five (5) working days, with pay. Military Leave - Employees will be paid for the annually required active period. At the discretion of the Chief Executive Officer, and with Board notification, paid military leave may be granted beyond what is provided by the applicable state law. Closing Date/Time: Continuous
Sep 19, 2023
Full Time
SUMMARY PURPOSE OF POSITION The Senior Manager, Business Information Security Officer will understand the key assets and processes, identify and evaluate risks and controls, and suggest incremental controls or risk mitigation strategies where necessary. Additionally, the BISO will ensure business compliance with Information Security Policies and Standards while continuously monitoring and reporting on risks and documented exceptions. The BISO helps the business achieve their objectives while not compromising the security posture. The BISO will work under the general direction of SCRRA’s Chief Technology Officer, and the position will collaborate with internal and external auditors to ensure compliance with SCRRA’s cyber security procedures and industry standards. TO APPLY: This is a continuous recruitment with the first review of applications beginning October 2, 2023 . Interested applicants are encouraged to apply immediately. DISTINGUISHING CHARACTERISTICS This job description is not part of a job series. SUPERVISION EXERCISED AND RECEIVED Receive general oversight from director or executive level management. This position will have no direct reports. ESSENTIAL DUTIES AND RESPONSIBILITIES The duties listed below are intended to describe the general nature and level of work being performed and are not to be interpreted as an exhaustive list of responsibilities. Develop and maintain in depth understanding of region/business unit processes, systems, technologies, data, customers, consumers, partners. Evaluate the overall technology infrastructure for adherence to security policies and procedures for all SCRRA corporate and operational systems (e.g. positive train control (PTC)). Coordinate auditing and compliance and certification requirements. Act as the local security resource for the IT leadership and the IT Business Partners, IT Infrastructure, IT Architecture, HR, Finance, Legal and other local personnel. Partner with all Departments to achieve effective working relationships that can further the effectiveness of the Security program. Review and audit the Information Security Policies and Standards throughout the agency. Review and audit technical implementations of security solutions required to meet business objectives. Proactively identify noncompliance and areas of potential improvement, and issue corrective actions to department manager. Engage with clients and customers as needed to assist the business to achieve its objectives by representing our security program, supporting internal and external audits, assisting in customer communication of security incident, etc.) Participate in region/business unit related conferences, client facing engagement, industry forums to represent the Cyber Security program. Provide regular and timely reporting on the status of cyber security throughout the agency. Provide escalation path for security issues, incidents, and inquiries. Review work of the Security Incident Response and Crisis Management teams to ensure effectively driving incidents to acceptable resolution; assist with investigations as needed. Provide Cyber Security Guidance for agency personnel. Drive remediation activities throughout the agency. Work with the Compliance and Information Risk Management team to drive policy and regulatory compliance. Drive the development, implementation, and translation of information security policies. Responsible for the PCI-DSS annual compliance submission requirement and develop monitoring program to ensure SCRRA is PCI compliant. MINIMUM REQUIREMENTS TO PERFORM ESSENTIAL JOB FUNCTIONS EDUCATION AND EXPERIENCE Bachelor’s degree in Computer Science, Information Systems, Cybersecurity, or a related field. A minimum of eight (8) years of relevant experience. Experience in compliance, government, or financial industry. Experience in the design and implementation of information security programs. A combination of training, education and or experience that provides the required knowledge, skills and abilities may be considered when determining minimum qualifications. Advanced relevant coursework may also substitute for a portion of required experience. Valid Class C Driver's License with a satisfactory driving record of no more than three moving violations and no DUI's within the last three years. PREFERRED QUALIFICATIONS A minimum of five (5) years of experience in business security policy development, metrics capture and analysis and system authorization. Certification pertaining to information security and data privacy protection (CISSP, CISA, CRISC, CISM, etc.) Knowledge and experience with security and governance frameworks: SSAE-18 (SOC-2), HIPPA, PCI-DSS, ISO27991, NIST, FedRAMP. KNOWLEDGE, SKILLS AND ABILITIES Knowledge of : Microsoft Windows CE Operating System. Zebra programming language. Data Warehouse table layout and relationships. Expert level understanding of key network and technical security controls. Security best practices including experience with NIST 800-53, ISO27001 and PCI DSS. P. Skilled in : Incident response and coordinating activities. Ability to : Analyze and solve problems. Apply organizational information security policies at a business unit level. Stay up to date in BI technology trends and provide solutions. Apply organizational information security policies at a business unit level. Effectively communicate relevant IT-related information to superiors and peers across the organization. Manage and organize timely and materials. PHYSICAL REQUIREMENTS Transition between a stationary position at a desk or work location and move about Metrolink facilities or other work site locations. Operate tools to perform the duties of the position; such as computers, office equipment and work-related machinery. Transport equipment or boxes up to 25lbs. Exchange ideas by means of communication. Visual acuity to detect, identify and observe employees or train movement and any barriers to movement when working on or near railroad tracks. Hear and perceive the nature of sounds when working on or near railroad tracks. Balance, ascend/descend, climb, kneel, stoop, bend, crouch or crawl within assigned working conditions and or locations. WORKING CONDITIONS Position requires work in a normal office environment with little exposure to excessive noise, dust, or temperature. Work may also be conducted in outdoor environments, at construction sites, Railroad Track and Right-of-Way environments, and warehouse environments, with possible exposure to individuals who are hostile or irate, moving mechanical parts, and loud noises (85+ decibels, such as heavy trucks, construction, etc.). Telecommuting may be available for this classification. Southern California Regional Rail Authority is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the Authority will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. SUPPLEMENTAL INFORMATION Selection Process: Following a review of resumes and/or applications, the most highly qualified candidates will be invited to continue in the selection process. Eligible applicants will be notified of the exact time and place of assessments and interview. Candidates will be interviewed to determine their relative knowledge, skills and ability in job related areas. Offers of employment may be contingent upon successful completion of a reference check, including degree verification and criminal records check provided through SCRRA. Internal Candidates: Employees with active discipline as defined in the HR Policy No. 5.3 Positive Discipline Program and/or with performance that does not meet the standard for "meets expectations" as defined in the Performance Planning and Appraisal Process may be precluded from consideration and placement in the position. In compliance with the Americans with Disabilities Act, the SCRRA will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. The SCRRA is an Equal Opportunity Employer. EEO/ADA MEDICAL: SCRRA offers a choice of twelve (12) health plan options provided through the California Public Employees' Retirement System (CalPERS). You may choose from up to ten (10) Health Maintenance Organization (HMO) plans and two (2) Preferred Provider Organization (PPO) plans. Some health plans are only available in certain counties and/or zip codes. You contribute 12.5 percent of the plan premium for coverage of you and your eligible dependents. You may waive coverage if you are covered under another group health plan; you must provide proof. Once you waive coverage, you will only be allowed to enroll during Open Enrollment or within 60 days from the date on which your other coverage is no longer available (proof is required). If you elect to waive coverage, you will receive $300.00 per month taxable earnings, paid in two installments of $150 each on the first two paychecks of the month. A retiree or an employee who is a spouse, child, or any other eligible dependent of another SCRRA employee is not eligible for the opt out/cash in lieu credit if he/she is covered under a SCRRA health plan. Eligibility begins the first of the month following hire date or qualifying event. DENTAL: SCRRA offers two dental options provided by Delta Dental. Under the DeltaCare (HMO) program, you must select a contract dentist within their network to perform your dental services. If you require treatment from a specialist, your contract dentist will handle the referral. Many services are covered at no cost to you. A co-payment applies for other services. The Delta Dental PPO plan allows you to visit a dentist of your choice, change dentists at any time, go to a dental specialist of your choice, receive dental care anywhere in the world, and save on out-of-pocket expenses when you visit a PPO network dental office. SCRRA pays the full premium for coverage of you and your eligible dependents under both plans. Eligibility begins the first of the month following hire date or qualifying event. VISION: SCRRA offers two (2) vision plans through Vision Service Plan (VSP), providing coverage for eye examinations, prescription eyewear and contact lenses through network providers. You have the option of seeing out-of-network providers, but full reimbursement is not guaranteed. VSP has contracted with many laser surgery facilities and doctors, offering you a discount on PRK and LASIK surgeries. If you enroll in the VSP Basic Plan, SCRRA pays the full premium for coverage of you and your eligible dependents. If you enroll in the VSP Buy-up Plan, which offers enhanced vision benefits, you pay the difference between the cost of the Basic Plan and the Buy-up Plan. Eligibility begins the first of the month following hire date or qualifying event. FLEXIBLE SPENDING ACCOUNTS: Flexible Spending Accounts (FSA) allow for the deferral of pre-tax dollars to be used for reimbursement of eligible medical and dependent care expenses. You can set aside up to $3,050 for health care expenses and $5,000 per family for dependent care expenses annually. Eligibility begins the first of the month following hire date or a qualifying event. GROUP TERM LIFE INSURANCE: SCRRA provides for an amount equal to one (1) time your annual salary, rounded to the nearest $1,000, to a maximum of $200,000. Your life insurance benefit will reduce to 65% at age 65 and 55% at age 70. IRS regulations require that the portion of Group Term Life (“G.T.L.”) insurance benefits provided to you by SCRRA, which exceeds $50,000, be added to your Federal, State, and Medicare taxable earnings for W-2 reporting. This amount is reflected on your pay statements each pay period in the “Other Benefits and Information” section. In addition, SCRRA offers a voluntary plan, which may be purchased in increments of $10,000 to a maximum of $100,000 without evidence of insurability (initial enrollment period only) and up to 5 times your salary to a maximum of $500,000 with evidence of insurability. Dependent life options are also available. The voluntary plan is portable; you may retain it if you leave SCRRA and pay the premium. Eligibility begins the first of the month following hire date or qualifying event. ACCIDENTAL DEATH & DISMEMBERMENT: SCRRA provides for an amount equal to one (1) time your annual salary, rounded to the nearest $1,000, up to a maximum of $200,000. Your AD&D insurance benefit will reduce to 65% at age 65 and 55% at age 70. In addition, SCRRA offers a voluntary plan, which may be purchased in increments of $10,000, subject to a maximum of the lesser of 5 times your annual salary or $500,000. Dependent AD&D options are also available. Eligibility begins the first of the month following hire date or qualifying event. SHORT TERM DISABILITY: You are covered under the California State Disability Insurance (SDI) Program. Your maximum benefit amount is 52 times your weekly benefit amount or the total wages subject to SDI tax paid in your base period, whichever is less. Employees pay a mandatory contribution, through payroll deductions, for coverage under the SDI program. The contribution rate for 2023 is 0.9 percent of earnings. The SDI taxable wage limit is $153,164, with a maximum withholding of $1,378.48 per employee for calendar year 2023. LONG TERM DISABILITY : SCRRA provides for income replacement of 60 percent of monthly earnings subject to a maximum benefit of $7,500 per month up to age 65. To qualify, you must be on disability for 90 days. (Note: there is a pre-existing condition clause in this program.) Eligibility begins the first of the month following hire date or qualifying event. VOLUNTARY BENEFITS: SCRRA offers the following employee-paid voluntary benefits, provided by Aflac: Group Accident Insurance helps pay for out-of-pocket costs that arise from covered accidents, such as fractures, dislocations, and lacerations. Group Critical Illness Insurance helps pay for the expected and unexpected expenses that arise from diagnosis of a covered critical illness, such as cancer (internal or invasive), heart attack, stroke, end-stage renal failure or a major organ transplant. Group Hospital Indemnity Insurance helps pay for the out-of-pocket costs associated with a hospital stay, including benefits for hospital confinement, hospital admission, hospital intensive care and intermediate intensive care step-down unit. Group Short-Term Disability Insurance pays a monthly benefit directly to an employee who is off work due to an injury or illness for up to three (3) months after a seven (7) day waiting period. Eligibility begins the first of the month following hire date or qualifying event. 9/80 ALTERNATIVE WORK SCHEDULE: SCRRA offers a 9/80 Alternative Work Schedule (AWS). During a 10-day work period, you work eight 9-hour days, one 8-hour day and have one day off. Your day off can be Monday, Wednesday, or Friday. Approval from your supervisor, chief and HR is required to participate in the 9/80 AWS program. TELECOMMUTING SCHEDULE: SCRRA offers employees the option to telecommute up to two (2) days per week. At the CEO’s discretion, the maximum number of days per week may be increased due to a natural disaster, pandemic, civil unrest, federal/state/local stay-at-home order, or other special circumstances. Approval from your supervisor, chief and HR is required to participate in the telecommuting program. Employees on a 9/80 schedule cannot telecommute. HOLIDAYS: SCRRA observes twelve (12) holidays a year: New Year's Day, Martin Luther King Day, President’s Day, Cesar Chavez Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Veterans Day, Thanksgiving Day, Day after Thanksgiving, and Christmas Day. PAID TIME OFF (PTO): SCRRA provides employees with Paid Time Off (PTO) for vacations, illnesses, injuries, medical/dental appointments, religious holidays, personal business, and emergencies as follows: 0-4 years of service - 25 days 5-6 years of service - 30 days 7th year of service - 32 days 8th year of service - 33 days 9th year of service - 34 days 10-14 years of service - 35 days 15-19 years of service - 38 days 20 or more years - 42 days At the CEO’s discretion, prior service at a public transportation or public agency, or rail transportation company may be counted towards an employee’s total service years to increase the employee’s PTO accrual rate. To be considered, Human Resources requires that a written request along with verification and confirmation of the years of service be provided prior to the start of employment with SCRRA. Human Resources will provide the final determination on behalf of the CEO. EMPLOYEE ASSISTANCE PROGRAM (EAP): SCRRA offers you and your immediate and dependent family members confidential counseling 24 hours a day, 7 days a week for family, personal, work-related and substance abuse issues through the EAP. You are entitled to a telephone session(s) with a trained EAP professional to assess the nature of the problem and provide a referral for additional assistance, if needed. Services also include three (3) face-to-face counseling sessions per family member per six (6) month period. HEALTH ADVOCACY SERVICES: SCRRA offers you and your eligible dependents free health advocacy services through Health Advocate. You are entitled to unlimited calls with trained professionals who can help you navigate the healthcare and insurance systems. RETIREMENT PLAN: The SCRRA contracts with the California Public Employees' Retirement System (CalPERS). You pay a 7.00 percent employee contribution and SCRRA pays an employer contribution, which varies each year. To be eligible for service retirement, you must be at least age 52 and have a minimum of five (5) years of CalPERS-credited service. Upon retirement you are entitled to a monthly retirement benefit based on your years of credited service, age, and average compensation during your last three (3) years of service (“final compensation”). The retirement formula for New Members is 2%@62, which means at age 62, you receive 2 percent of your final compensation for every year of service. Upon separation from employment with less than 5 years of credited service, you may request a refund of your employee contributions only, including interest, and end your membership with CalPERS, or leave it in your account and retain your service credit should you decide to work for another CalPERS-covered agency. If you are vested upon separation but do not retire, you may leave your contributions in your account until retirement or elect a refund. SOCIAL SECURITY: You do not participate in Social Security except for Medicare. You will contribute 1.45 percent of your pay to cover the hospital insurance portion of Medicare. *Additional Medicare Hospital Insurance Tax: As of January 1, 2013, employees are required to pay an additional 0.9 percent Medicare tax on earnings above $200,000 (for those who file an individual return) or $250,000 (for those who file a joint return). This additional hospital insurance tax is not reflected in the rate above. RETIREE MEDICAL: Unrepresented employees hired before 11/1/18*: You will be eligible for medical coverage when you retire if your separation date and retirement date are within 120 days of each other. SCRRA pays the same amount for retirees as it does for active employees, which is currently 87.5 percent of the applicable premium. Unrepresented employees hired on or after 11/1/18: You will be eligible for medical coverage when you retire if your separation date and retirement date are within 120 days of each other and you have a minimum of 10 years of credited CalPERS service, five of which must be performed at SCRRA. SCRRA pays a percentage of the state annuitant contribution rate** in accordance with the vesting schedule below: 10 Years of CalPERS Service - 50% 11 - 19 Years of CalPERS Service - 50%, plus 5% for each additional year of service 20+ Years of CalPERS Service - 100% *Once each year the employer may allow unrepresented employees hired before 11/1/18 the opportunity to individually elect to be subject to the vesting schedule. **The state annuitant contribution rates for 2023 are: $883 (Retiree Only); $1,699 (Retiree + 1 Dependent); $2,124 (Retiree + Family). DEFERRED COMPENSATION PLAN (457) : You are eligible to set aside a portion of your current income without paying taxes on that money until it is received later during retirement when taxes may be lower. In 2023, you can defer up to 100 percent of your gross compensation or $22,500 annually, whichever is less (“normal contribution limit”). You may make an additional $7,500 contribution to the plan if you are age 50 and older. If you are at least within three years of the age in which you are eligible to receive unreduced benefits under our CalPERS retirement plan, you may contribute up to double the normal contribution limit, or $45,000. TRANSPORTATION PASSES: You may use your employee badge for unlimited free access to all Metrolink lines and trains. Your badge cannot be used on connecting public transportation. However, if you commute to/from work on Metrolink on a regular basis and need to connect to other public transportation (e.g., Metro Red or Purple Line) you can be issued a Metrolink pass with the appropriate station pair, which will also give you access to connecting transportation. You are also eligible to receive a free transit pass to ride any greater Los Angeles area transit system other than Metrolink (such as, Metro, Foothill Transit, LADOT, and LOSSAN) for commuting purposes. The commuter transit pass has a value up to the monthly maximum tax-free transit pass amount established by the Internal Revenue Service ($300 in 2023). You are responsible for any transit fares above the IRS monthly cap. To receive this benefit, the SCRRA requires each employee to use public transportation to commute to and from work three (3) or more days per week. OTHER BENEFITS: Educational Assistance - SCRRA will reimburse an employee up to $1,000 per fiscal year for tuition, books and mandatory student fees for courses that are relevant to employment. No reimbursement is allowed for parking. Professional Memberships - SCRRA pays up to $300 per year for professional memberships. Credit Union Membership - SCRRA offers credit union services for employees and their family members, provided by Northrup Grumman Federal Credit Union. Jury Duty - SCRRA will continue an employee's salary during any non-voluntary jury service up to a maximum of ten (10) working days. Pregnancy Disability and Family and Medical Leaves - A leave of absence may be paid or unpaid and shall be granted in accordance with applicable federal and state laws, and SCRRA policy. Refer to the Human Resource Policies and Procedures Manual for more detailed information. Bereavement Leave - In the event of death in an employee’s immediate family, the agency grants up to three (3) working days, with pay, to handle family affairs and to attend the funeral. When an employee needs to travel outside the radius of the five (5) member agencies due to the death of an immediate family member, the Authority grants up to five (5) working days, with pay. Military Leave - Employees will be paid for the annually required active period. At the discretion of the Chief Executive Officer, and with Board notification, paid military leave may be granted beyond what is provided by the applicable state law. Closing Date/Time: Continuous
Contra Costa County, CA
Martinez, California, United States
The Position Bargaining Unit: Local 21 - Non-Supervisory Management Why Join Contra Costa County? Contra Costa County was incorporated in 1850 as one of the original 27 counties of the State of California. It is one of nine counties in the San Francisco-Oakland Bay Area and covers approximately 733 square miles extending from the northeastern shore of San Francisco Bay easterly about 50 miles to San Joaquin County. The County has one of the State’s most heterogeneous populations, rich in ethnic, cultural, and socioeconomic diversity. With a current population more than 1.1 million, Contra Costa County is the ninth most populous county in California. Selected candidates should expect to work out of CCHS facilities in Martinez or Concord. Contra Costa Health includes a Health Plan, Public Health, Hazardous Materials, Environmental Health, Housing Homeless and Health, a Regional Medical Center, Behavioral Health, Emergency Management Services, and a full complement of ambulatory care sites including school-based services. Contra Costa Health is offering three excellent employment opportunities for full-time Health Services Information Technology Project Manager positions assigned primarily to the Health Services Information Technology Unit in Martinez, CA. We are looking for someone who: Is a joyful collaborator who is articulate, both verbally and in writing, and communicates clearly and professionally with staff, providers, and vendor community and works well in a team Is a passionate steward who shows initiative and follow-through Is a responsible innovator who effectively analyzes and prioritizes situations as they arise during the day, responding to urgent requests in a timely manner in an atmosphere with competing demands Acknowledges and respects cultural and linguistic differences of diverse populations Demonstrates empathy in handling customer needs and builds a trusting rapport with customers Excels at troubleshooting What you will typically be responsible for: Planning the project from business requirements gathering to project closure Creating project schedules and timelines, coordinating among divisions when needed Executing each phase successfully before starting the next Using resources that are assigned to projects responsibly Communicating with leadership effectively and in a timely manner Reporting on the project's progress, informing the client and stakeholders about progress Creating all relevant project documentation and providing a platform for all to work on A few reasons you might love this job: Your work will impact the lives, health, and wellbeing of all residents (with a focus on the diverse, marginalized communities) and businesses in Contra Costa County Professional development funds are available for each employee Offices are in the central part of the County The team you would work with is full of people passionate about their jobs, constantly innovating, and joyful collaborators Offers a generous benefits package A few challenges you might face in this job: Staff must adapt to new and ever-changing technology. You may have to work under pressure and need to deliver resolutions in tight timeframes. Multiple divisions in projects may not have the same priorities. Competencies Required: Critical Thinking: Analytically and logically evaluating information, propositions, and claims Delivering Results: Meeting organizational goals and customer expectations and making decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks Professional & Technical Expertise: Applying technical subject matter to the job Using Technology: Working with electronic hardware and software applications Action & Results Focused (Taking Initiative): Initiating tasks and focusing on accomplishment Adaptability: Responding positively to change and modifying behavior as the situation requires Self-Management: Showing personal organization, self-discipline, and dependability Informing: Proactively obtaining and sharing information Oral Communication: Engaging effectively in dialogue Writing: Communicating effectively in writing Building & Maintaining Relationships: Establishing rapport and maintaining mutually productive relationships Involving Others (Engaging Teams): Engaging others for input, contribution, and shared responsibility for outcomes Teamwork: Collaborating with others to achieve shared goals Project Management: Ensuring that projects are on-time, on-budget, and achieve their objectives To read the complete job description, please visit the website: https://www.cccounty.us/hr . The eligible list established from this recruitment may remain in effect for six (6) months. Minimum Qualifications Education: Possession of a Bachelor's degree from an accredited college or university with a major in Accounting, Business Administration, Public Administration, Health Care Administration, Computer Science, Management Information Systems or a closely related field. Experience: Five (5) years of full-time or its equivalent experience as a project manager or health systems analyst leading and managing projects, including (2) two years in a health care information systems environment, working with end users to extract, document and optimize data flow, implement systems, and support applications and databases. Substitution for Education: One (1) additional year of qualifying experience noted above may be substituted for the required academic major. Certification: Possession of a current PMP (Project Management Professional) certification issued by Project Management Institute. Selection Process 1. Application Filing and Evaluation: All applicants will be required to complete a supplemental questionnaire at the time of application. Applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process. 2. Online Interview Assessment: Candidates that meet the minimum qualifications will be invited to participate in an online, on-demand interview. The interview will measure candidates' competencies as they relate to the job and will be rated by subject matter experts. In the interview, candidates must achieve an average passing score of 70% or higher on each of the competencies, as well as an overall passing score of 70% or higher. These may include but are not limited to the competencies listed above. ( Weighted 100%). The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices. For recruitment questions, please contact Health Services Personnel, Recruitment Team at Exams@cchealth.org . For any technical issues, please contact the GovernmentJobs’ applicant support team for assistance at +1-855-524-5627. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources Department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identify, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits Closing Date/Time: 10/9/2023 11:59 PM Pacific
Sep 26, 2023
Full Time
The Position Bargaining Unit: Local 21 - Non-Supervisory Management Why Join Contra Costa County? Contra Costa County was incorporated in 1850 as one of the original 27 counties of the State of California. It is one of nine counties in the San Francisco-Oakland Bay Area and covers approximately 733 square miles extending from the northeastern shore of San Francisco Bay easterly about 50 miles to San Joaquin County. The County has one of the State’s most heterogeneous populations, rich in ethnic, cultural, and socioeconomic diversity. With a current population more than 1.1 million, Contra Costa County is the ninth most populous county in California. Selected candidates should expect to work out of CCHS facilities in Martinez or Concord. Contra Costa Health includes a Health Plan, Public Health, Hazardous Materials, Environmental Health, Housing Homeless and Health, a Regional Medical Center, Behavioral Health, Emergency Management Services, and a full complement of ambulatory care sites including school-based services. Contra Costa Health is offering three excellent employment opportunities for full-time Health Services Information Technology Project Manager positions assigned primarily to the Health Services Information Technology Unit in Martinez, CA. We are looking for someone who: Is a joyful collaborator who is articulate, both verbally and in writing, and communicates clearly and professionally with staff, providers, and vendor community and works well in a team Is a passionate steward who shows initiative and follow-through Is a responsible innovator who effectively analyzes and prioritizes situations as they arise during the day, responding to urgent requests in a timely manner in an atmosphere with competing demands Acknowledges and respects cultural and linguistic differences of diverse populations Demonstrates empathy in handling customer needs and builds a trusting rapport with customers Excels at troubleshooting What you will typically be responsible for: Planning the project from business requirements gathering to project closure Creating project schedules and timelines, coordinating among divisions when needed Executing each phase successfully before starting the next Using resources that are assigned to projects responsibly Communicating with leadership effectively and in a timely manner Reporting on the project's progress, informing the client and stakeholders about progress Creating all relevant project documentation and providing a platform for all to work on A few reasons you might love this job: Your work will impact the lives, health, and wellbeing of all residents (with a focus on the diverse, marginalized communities) and businesses in Contra Costa County Professional development funds are available for each employee Offices are in the central part of the County The team you would work with is full of people passionate about their jobs, constantly innovating, and joyful collaborators Offers a generous benefits package A few challenges you might face in this job: Staff must adapt to new and ever-changing technology. You may have to work under pressure and need to deliver resolutions in tight timeframes. Multiple divisions in projects may not have the same priorities. Competencies Required: Critical Thinking: Analytically and logically evaluating information, propositions, and claims Delivering Results: Meeting organizational goals and customer expectations and making decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks Professional & Technical Expertise: Applying technical subject matter to the job Using Technology: Working with electronic hardware and software applications Action & Results Focused (Taking Initiative): Initiating tasks and focusing on accomplishment Adaptability: Responding positively to change and modifying behavior as the situation requires Self-Management: Showing personal organization, self-discipline, and dependability Informing: Proactively obtaining and sharing information Oral Communication: Engaging effectively in dialogue Writing: Communicating effectively in writing Building & Maintaining Relationships: Establishing rapport and maintaining mutually productive relationships Involving Others (Engaging Teams): Engaging others for input, contribution, and shared responsibility for outcomes Teamwork: Collaborating with others to achieve shared goals Project Management: Ensuring that projects are on-time, on-budget, and achieve their objectives To read the complete job description, please visit the website: https://www.cccounty.us/hr . The eligible list established from this recruitment may remain in effect for six (6) months. Minimum Qualifications Education: Possession of a Bachelor's degree from an accredited college or university with a major in Accounting, Business Administration, Public Administration, Health Care Administration, Computer Science, Management Information Systems or a closely related field. Experience: Five (5) years of full-time or its equivalent experience as a project manager or health systems analyst leading and managing projects, including (2) two years in a health care information systems environment, working with end users to extract, document and optimize data flow, implement systems, and support applications and databases. Substitution for Education: One (1) additional year of qualifying experience noted above may be substituted for the required academic major. Certification: Possession of a current PMP (Project Management Professional) certification issued by Project Management Institute. Selection Process 1. Application Filing and Evaluation: All applicants will be required to complete a supplemental questionnaire at the time of application. Applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process. 2. Online Interview Assessment: Candidates that meet the minimum qualifications will be invited to participate in an online, on-demand interview. The interview will measure candidates' competencies as they relate to the job and will be rated by subject matter experts. In the interview, candidates must achieve an average passing score of 70% or higher on each of the competencies, as well as an overall passing score of 70% or higher. These may include but are not limited to the competencies listed above. ( Weighted 100%). The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices. For recruitment questions, please contact Health Services Personnel, Recruitment Team at Exams@cchealth.org . For any technical issues, please contact the GovernmentJobs’ applicant support team for assistance at +1-855-524-5627. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources Department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identify, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits Closing Date/Time: 10/9/2023 11:59 PM Pacific
CITY OF EL SEGUNDO, CA
El Segundo, California, United States
Description This recruitment process is open on a continuous basis and may close at any time. Interested individuals are encouraged to apply immediately. The first review of applications will be completed on Thursday, O ctober 26, 2023, at 5:00 p.m. Applications received after October 26, 2023, may not be considered. A resume and compelling cover letter addressing your education, your paid work experience developing, managing, organizing, supervising, promoting aquatics programs, and licenses you hold, must be submitted with your online application to be considered complete. Applicants appearing best qualified based upon a review of the application and responses to supplemental questions will be invited to participate in the testing process. The City of El Segundo, incorporated in 1917, is a unique, quaint city by the sea. Home to approximately 17,000 residents and over 75,000 private sector employees of major aeronautical, sports, media, industrial and multiple Fortune 500 companies including Mattel, Chevron and most recently, the Los Angeles Times and Beyond Meat. Further, El Segundo has become the headquarters for major sports franchises, including the LA Lakers and LA Kings. As the economy broadens, El Segundo is becoming home to a variety of high tech and “creative economy” start-up companies. This is reflected in the City motto "Where Big Ideas Take Off!" Manages, promotes and enhances the image and awareness of the City’s comprehensive aquatics programs at multiple aquatic venues, which includes daily operations, facilitating, coordinating, and marketing community programs and activities, overseeing customer service, partnering with permit organizations for facility rentals, leading staff development, and promoting the safety and wellbeing of all patrons and staff. SUPERVISION RECEIVED AND EXERCISED : Receives administrative supervision from the Director of Recreation, Parks, and Library. Exercises general supervision over administrative and operations staff. Essential Job Functions Essential functions, as defined under the Americans with Disabilities Act, may include the following duties and responsibilities, knowledge, skills, and other characteristics. This list of duties and responsibilities is ILLUSTRATIVE ONLY, and is not a comprehensive listing of all functions and tasks performed by positions in this class. Characteristic Duties and Responsibilities: Positions in this classification typically perform a full range of duties at a level of complexity represented by the following types of responsibilities: Develops, manages, oversees, and supervises the City’s comprehensive aquatics facilities and programs including instruction, recreational classes, and marketing events for the community; Directs and works collaboratively with aquatics staff to provide and promote a full range of aquatics services and programs; Oversees general operations and partners with Public Works to facilitate maintenance and upkeep of city facilities that support community aquatic programs; Develops and implements operation policies, identifies and documents preventative and emergency maintenance needs and future capital improvements; Determines annual staffing levels and partners with Human Resources to ensure staffing levels are met; Supervises the preparation and administration of program budgets and assists with the preparation and administration of the department budget; Coordinates the preparation of revenue projections; Evaluates appropriateness of fees and charges; Monitors and controls expenditures; Researches funding sources and implements fundraising efforts; Researches, identifies, and capitalizes on business opportunities (i.e., advertising agencies, filming companies, regional athletic events, conferences, etc.); Oversees the negotiation and administration of joint-use and funding agreements and contracts with other public and/or private agencies; Pursues opportunities to increase and maximize aquatic event revenues; Monitors customer preferences to solicit new or continuing business for the city and market opportunities to expand client pool; Creates and implements systems for reviewing event and program profitability, while monitoring expenses and maximizing revenue; Oversees development of schedules for permit groups in accordance with the City Council approved Pool Allocation Guidelines; Develops annual work plans for each aquatics site, including a master calendar of events and special activities; Makes revisions as necessary; Monitors and evaluates overall effectiveness of aquatic programs; Implements ongoing assessment of aquatic operations and programs; Makes recommendations regarding short and long-term goals and objectives for programs and services; Analyzes aquatic and recreation trends, and evaluates program requirements, community concerns and resource utilization coordinates services with other programs, departments and agencies to develop plans to expand and promote aquatics programs; Analyzes community needs, including capital facilities planning; Develops and monitors standards and service levels; Oversees execution of marketing and communication strategies developed in collaboration with the department’s communications coordinator; Ensures all aquatic rules and regulations are clearly posted and enforced; Recommends procedures consistent with department directives, policies and regulations; Ensures appropriate policies and procedures are followed by subordinates and program participants; Establishes strong relationships with all user groups, neighbors, and community stakeholder groups; Develops methods for regular and ongoing communication; Attends and represents the City at public and community meetings; Handles sensitive patron complaints in a timely and effective manner; Conducts studies and user surveys, maintains, and analyzes records and prepares a variety of reports including customer satisfaction reports, and periodic status reports to advisory groups and commissions; Keeps abreast of and provides regular department updates on changes in state code, and new quality standards in aquatics; Prepares and presents staff reports; Attends City Council meetings as needed; Regularly and predictably attends work; and Performs related duties as assigned. KNOWLEDGE, SKILLS, AND OTHER CHARACTERISTICS: To perform this job successfully, an individual must be able to perform each essential function. The requirements listed below are representative of the knowledge, skill, and/or ability required. Knowledge of: Modern principles, practices and philosophies for maintaining and operating aquatic facilities; Professional certifications of aquatic service delivery; Aquatic facility management and operations; Applicable federal, state and local laws, codes and regulations related to aquatics programs and facilities; Curriculum and program development for aquatic programs; Budget development and management; Principles and practices of leadership, supervision, and training; First aid methods and safety precautions used in aquatics; Principles and practices of supervision and training; Effective management and leadership techniques; Principles, practices, and techniques of marketing, public relations, and communications; Effective customer service techniques; and Safe work practices. Skill in: Planning, organizing, and coordinating the operations of a comprehensive aquatics program at multiple sites; Preparing and presenting clear and concise oral and written reports and recommendations; Fostering a strong sense of teamwork and a positive organizational culture of the aquatic staff; Addressing and resolving conflicts and disputes with a high degree of responsiveness; Collaborating with staff and organizations to develop programs and strategies that promote and enhance the image and awareness of the City’ aquatics facilities and related offerings; Communicating effectively both orally and in writing; Leading, managing, supervising, and training of employees; Using a personal computer and applicable software applications; Understanding and following directions and instructions; Appearing for work on time; Following directions from a supervisor; Understanding and following posted work rules and procedures; Accepting constructive criticism; Establishing and maintaining effective working relationships with a variety of stakeholders including City staff and City officials, community groups, boards and commissions, and the public; and Will be required to work weekends, evenings, and extended hours. Qualifications Qualifications: A combination of experience and training that would likely provide the required knowledge, skills, and abilities may be qualifying. A typical way to obtain the knowledge and abilities would be: Experience: Five (5) years of recent, paid work experience developing, managing, organizing, supervising, and promoting aquatics programs, including two (2) years of supervisory experience is required. Education: Equivalent to a Bachelor’s degree (minimum 120 units) in Recreation, Public, or Business Administration or a related field is required. Licensing/Certificates: Due to the performance of some field duties which require the operation of a personal or City vehicle, possession of a valid and appropriate California driver's license and acceptable driving record are required; Possession of valid American Red Cross or other National/State accredited certifications in Lifeguarding/First Aid/CPR/AED and Water Safety Instructor are required at appointment; and Possession of a valid American Red Cross Lifeguard Training Instructor Certificate or Water Safety Instructor Trainer Certificate and a Certified Pool Operator License within six months of appointment. Supplemental Information WORKING CONDITIONS: The work is regularly performed indoors and outdoors in variable weather conditions. May encounter pool chemical odors and first aid related biohazards. Required to work a varied schedule that will include days, evenings, weekends, and holidays. May be required to wear a uniform while on duty. Physical demands may include bending, kneeling, squatting, sitting, running, swimming, standing, water rescue, climbing and lifting moderate weight. Disaster Service Worker: In accordance with Government Code Section 3100, City of El Segundo employees, in the event of a disaster, are considered disaster service workers and may be asked to respond accordingly. The City of El Segundo is an Equal Opportunity Employer, committed to supporting Diversity, Equity, and Inclusion initiatives to build and sustain an environment that values diversity, welcomes opportunities to engage and understand others, and fosters a sense of belonging. MANAGEMENT/ CONFIDENTIALEMPLOYEES (M&C) Benefit Summary PERS Retirement : Miscellaneous employees - Tier I-2% @ 55 . Tier II-2%@60 for individuals employed by the City on or after 12/30/12 who are already PERS members.Tier I and II members pay 7% of PERS member share and 1% shall be employee-paid cost-sharing of the City's contribution under Gov. Code section 20516(a).Single highest year is coordinated with Social Security and Medicare. PERS 2%@62 for new employees/members hired on or after 1/1/13.Three year average coordinated with Social Security and Medicare.Members pay 50% of normal cost (6.75%). Safety employees (Battalion Chiefs) - 3% @ 55 for current employees and individuals hired by the City who are already PERS members.Single highest year. Employees pay a total of 12% towards retirement. 2.7%@5 7 for new employees/members hired on or after 1/1/13.Three year average final compensation.Members pay 50% of normal cost . Social Security: The City matches employee’s Social Security contribution, which is 6.2% of your salary and is made on a pre-tax basis. The 2023Social Security income cap is $160,200. Medical - Monthly medical contribution of $1,650 ($735for medical and $915for flex dollars). Flex dollars may be used toward a medical premium, deferred compensation plan, or flexible spending/dependent care allocations. Employees are responsible for paying any out-of-pocket balance of the medical plan premium through a pre-tax payroll deduction. Retiree Medical: Executive Management, Mid Management, and Confidential employees service retiring concurrently from the City of El Segundo after a minimum of five full-time years of service and CalPERS on or after June 21, 2022, shall be eligible for a retiree medical benefit equal to the PEMHCA amount filed by the City with CalPERS supplemented by a City contribution to a healthcare reimbursement account. The amount of the healthcare reimbursement supplement shall be no more than the amount necessary to cover the health insurance premium cost for the employee and eligible dependent(s) for the selected CalPERS health plan, but in no event shall the total monthly contribution (PEMHCA contribution + healthcare reimbursement account) exceed the amount provided to active employees in the Management Confidential Series. For 2022, this total monthly contribution is $1,650 per month. Deferred Compensation: Voluntary participation in Mission Sqaure 457 plan. Dental & Vision : MetLife Dental and VSP vision benefits are provided with a City contribution up to $135 per month. Flex Plan :Section 125 Plan, allows for payment of employee-paid insurance, medical treatment, and dependent care expenses with pre-tax dollars. Employee Assistance Program : Employees are eligible for the basic level of service. Life Insurance :$50,000 term life policy provided by City; employee can purchase additional self and dependent coverage at group rates. Long-Term Disability: In addition to basic LTD plan (662/3 % of first $9,750 after 60-day waiting period), City provides Executive LTD which pays 75% of first $12,000 of employee's salary less the amount of any other income, up to a total of $2,500.Applies to non job-related occurrences.90 day waiting period. Holidays :11 fixed paid holidays plus one day of personal leave/floating holiday per year.Battalion Chiefs paid 156 hours. Vacation Leave :96 hours (1-5 years); 120 hours (6 - 10 years); 144 hours (11 - 14 years): 200 hours after 14 years.Leave can be used after 6 months of service.Annual cash conversion option. Upon reaching "E" step, employees accrue vacation based on total years of public sector service. Sick Leave :8 hours per month. Administrative Leave: Mid-Management and Confidential positions shall recieveup to 56 hours per calendar yearupon reccommendation of the Department Director and approval of the City Manager. Bereavement Leave: Three (3) working days (or 40 hours where travel is 500 miles or more) for qualifying incident. Tuition Reimbursement :Up to $2,000/year for work-related college courses. Cell Phone Stipend: $80/mo for Managers who opt to use their own personal device. Educational Incentive Pay :Battalion Chief $1170.19/mo for Bachelor's, $1755.28 for Master's. Certification Pay :$585.09 Chief Officer Cert Pay for Battalion Chiefs. Other : Uniform Allowance ($40/mo) for Battalion Chiefs; Voluntary participation in Credit Union; Payroll Direct Deposit; Long-Term Care (premiums paid by employee). 1/14; 12/15; 8/19; 8/22 Closing Date/Time: Continuous
Sep 23, 2023
Full Time
Description This recruitment process is open on a continuous basis and may close at any time. Interested individuals are encouraged to apply immediately. The first review of applications will be completed on Thursday, O ctober 26, 2023, at 5:00 p.m. Applications received after October 26, 2023, may not be considered. A resume and compelling cover letter addressing your education, your paid work experience developing, managing, organizing, supervising, promoting aquatics programs, and licenses you hold, must be submitted with your online application to be considered complete. Applicants appearing best qualified based upon a review of the application and responses to supplemental questions will be invited to participate in the testing process. The City of El Segundo, incorporated in 1917, is a unique, quaint city by the sea. Home to approximately 17,000 residents and over 75,000 private sector employees of major aeronautical, sports, media, industrial and multiple Fortune 500 companies including Mattel, Chevron and most recently, the Los Angeles Times and Beyond Meat. Further, El Segundo has become the headquarters for major sports franchises, including the LA Lakers and LA Kings. As the economy broadens, El Segundo is becoming home to a variety of high tech and “creative economy” start-up companies. This is reflected in the City motto "Where Big Ideas Take Off!" Manages, promotes and enhances the image and awareness of the City’s comprehensive aquatics programs at multiple aquatic venues, which includes daily operations, facilitating, coordinating, and marketing community programs and activities, overseeing customer service, partnering with permit organizations for facility rentals, leading staff development, and promoting the safety and wellbeing of all patrons and staff. SUPERVISION RECEIVED AND EXERCISED : Receives administrative supervision from the Director of Recreation, Parks, and Library. Exercises general supervision over administrative and operations staff. Essential Job Functions Essential functions, as defined under the Americans with Disabilities Act, may include the following duties and responsibilities, knowledge, skills, and other characteristics. This list of duties and responsibilities is ILLUSTRATIVE ONLY, and is not a comprehensive listing of all functions and tasks performed by positions in this class. Characteristic Duties and Responsibilities: Positions in this classification typically perform a full range of duties at a level of complexity represented by the following types of responsibilities: Develops, manages, oversees, and supervises the City’s comprehensive aquatics facilities and programs including instruction, recreational classes, and marketing events for the community; Directs and works collaboratively with aquatics staff to provide and promote a full range of aquatics services and programs; Oversees general operations and partners with Public Works to facilitate maintenance and upkeep of city facilities that support community aquatic programs; Develops and implements operation policies, identifies and documents preventative and emergency maintenance needs and future capital improvements; Determines annual staffing levels and partners with Human Resources to ensure staffing levels are met; Supervises the preparation and administration of program budgets and assists with the preparation and administration of the department budget; Coordinates the preparation of revenue projections; Evaluates appropriateness of fees and charges; Monitors and controls expenditures; Researches funding sources and implements fundraising efforts; Researches, identifies, and capitalizes on business opportunities (i.e., advertising agencies, filming companies, regional athletic events, conferences, etc.); Oversees the negotiation and administration of joint-use and funding agreements and contracts with other public and/or private agencies; Pursues opportunities to increase and maximize aquatic event revenues; Monitors customer preferences to solicit new or continuing business for the city and market opportunities to expand client pool; Creates and implements systems for reviewing event and program profitability, while monitoring expenses and maximizing revenue; Oversees development of schedules for permit groups in accordance with the City Council approved Pool Allocation Guidelines; Develops annual work plans for each aquatics site, including a master calendar of events and special activities; Makes revisions as necessary; Monitors and evaluates overall effectiveness of aquatic programs; Implements ongoing assessment of aquatic operations and programs; Makes recommendations regarding short and long-term goals and objectives for programs and services; Analyzes aquatic and recreation trends, and evaluates program requirements, community concerns and resource utilization coordinates services with other programs, departments and agencies to develop plans to expand and promote aquatics programs; Analyzes community needs, including capital facilities planning; Develops and monitors standards and service levels; Oversees execution of marketing and communication strategies developed in collaboration with the department’s communications coordinator; Ensures all aquatic rules and regulations are clearly posted and enforced; Recommends procedures consistent with department directives, policies and regulations; Ensures appropriate policies and procedures are followed by subordinates and program participants; Establishes strong relationships with all user groups, neighbors, and community stakeholder groups; Develops methods for regular and ongoing communication; Attends and represents the City at public and community meetings; Handles sensitive patron complaints in a timely and effective manner; Conducts studies and user surveys, maintains, and analyzes records and prepares a variety of reports including customer satisfaction reports, and periodic status reports to advisory groups and commissions; Keeps abreast of and provides regular department updates on changes in state code, and new quality standards in aquatics; Prepares and presents staff reports; Attends City Council meetings as needed; Regularly and predictably attends work; and Performs related duties as assigned. KNOWLEDGE, SKILLS, AND OTHER CHARACTERISTICS: To perform this job successfully, an individual must be able to perform each essential function. The requirements listed below are representative of the knowledge, skill, and/or ability required. Knowledge of: Modern principles, practices and philosophies for maintaining and operating aquatic facilities; Professional certifications of aquatic service delivery; Aquatic facility management and operations; Applicable federal, state and local laws, codes and regulations related to aquatics programs and facilities; Curriculum and program development for aquatic programs; Budget development and management; Principles and practices of leadership, supervision, and training; First aid methods and safety precautions used in aquatics; Principles and practices of supervision and training; Effective management and leadership techniques; Principles, practices, and techniques of marketing, public relations, and communications; Effective customer service techniques; and Safe work practices. Skill in: Planning, organizing, and coordinating the operations of a comprehensive aquatics program at multiple sites; Preparing and presenting clear and concise oral and written reports and recommendations; Fostering a strong sense of teamwork and a positive organizational culture of the aquatic staff; Addressing and resolving conflicts and disputes with a high degree of responsiveness; Collaborating with staff and organizations to develop programs and strategies that promote and enhance the image and awareness of the City’ aquatics facilities and related offerings; Communicating effectively both orally and in writing; Leading, managing, supervising, and training of employees; Using a personal computer and applicable software applications; Understanding and following directions and instructions; Appearing for work on time; Following directions from a supervisor; Understanding and following posted work rules and procedures; Accepting constructive criticism; Establishing and maintaining effective working relationships with a variety of stakeholders including City staff and City officials, community groups, boards and commissions, and the public; and Will be required to work weekends, evenings, and extended hours. Qualifications Qualifications: A combination of experience and training that would likely provide the required knowledge, skills, and abilities may be qualifying. A typical way to obtain the knowledge and abilities would be: Experience: Five (5) years of recent, paid work experience developing, managing, organizing, supervising, and promoting aquatics programs, including two (2) years of supervisory experience is required. Education: Equivalent to a Bachelor’s degree (minimum 120 units) in Recreation, Public, or Business Administration or a related field is required. Licensing/Certificates: Due to the performance of some field duties which require the operation of a personal or City vehicle, possession of a valid and appropriate California driver's license and acceptable driving record are required; Possession of valid American Red Cross or other National/State accredited certifications in Lifeguarding/First Aid/CPR/AED and Water Safety Instructor are required at appointment; and Possession of a valid American Red Cross Lifeguard Training Instructor Certificate or Water Safety Instructor Trainer Certificate and a Certified Pool Operator License within six months of appointment. Supplemental Information WORKING CONDITIONS: The work is regularly performed indoors and outdoors in variable weather conditions. May encounter pool chemical odors and first aid related biohazards. Required to work a varied schedule that will include days, evenings, weekends, and holidays. May be required to wear a uniform while on duty. Physical demands may include bending, kneeling, squatting, sitting, running, swimming, standing, water rescue, climbing and lifting moderate weight. Disaster Service Worker: In accordance with Government Code Section 3100, City of El Segundo employees, in the event of a disaster, are considered disaster service workers and may be asked to respond accordingly. The City of El Segundo is an Equal Opportunity Employer, committed to supporting Diversity, Equity, and Inclusion initiatives to build and sustain an environment that values diversity, welcomes opportunities to engage and understand others, and fosters a sense of belonging. MANAGEMENT/ CONFIDENTIALEMPLOYEES (M&C) Benefit Summary PERS Retirement : Miscellaneous employees - Tier I-2% @ 55 . Tier II-2%@60 for individuals employed by the City on or after 12/30/12 who are already PERS members.Tier I and II members pay 7% of PERS member share and 1% shall be employee-paid cost-sharing of the City's contribution under Gov. Code section 20516(a).Single highest year is coordinated with Social Security and Medicare. PERS 2%@62 for new employees/members hired on or after 1/1/13.Three year average coordinated with Social Security and Medicare.Members pay 50% of normal cost (6.75%). Safety employees (Battalion Chiefs) - 3% @ 55 for current employees and individuals hired by the City who are already PERS members.Single highest year. Employees pay a total of 12% towards retirement. 2.7%@5 7 for new employees/members hired on or after 1/1/13.Three year average final compensation.Members pay 50% of normal cost . Social Security: The City matches employee’s Social Security contribution, which is 6.2% of your salary and is made on a pre-tax basis. The 2023Social Security income cap is $160,200. Medical - Monthly medical contribution of $1,650 ($735for medical and $915for flex dollars). Flex dollars may be used toward a medical premium, deferred compensation plan, or flexible spending/dependent care allocations. Employees are responsible for paying any out-of-pocket balance of the medical plan premium through a pre-tax payroll deduction. Retiree Medical: Executive Management, Mid Management, and Confidential employees service retiring concurrently from the City of El Segundo after a minimum of five full-time years of service and CalPERS on or after June 21, 2022, shall be eligible for a retiree medical benefit equal to the PEMHCA amount filed by the City with CalPERS supplemented by a City contribution to a healthcare reimbursement account. The amount of the healthcare reimbursement supplement shall be no more than the amount necessary to cover the health insurance premium cost for the employee and eligible dependent(s) for the selected CalPERS health plan, but in no event shall the total monthly contribution (PEMHCA contribution + healthcare reimbursement account) exceed the amount provided to active employees in the Management Confidential Series. For 2022, this total monthly contribution is $1,650 per month. Deferred Compensation: Voluntary participation in Mission Sqaure 457 plan. Dental & Vision : MetLife Dental and VSP vision benefits are provided with a City contribution up to $135 per month. Flex Plan :Section 125 Plan, allows for payment of employee-paid insurance, medical treatment, and dependent care expenses with pre-tax dollars. Employee Assistance Program : Employees are eligible for the basic level of service. Life Insurance :$50,000 term life policy provided by City; employee can purchase additional self and dependent coverage at group rates. Long-Term Disability: In addition to basic LTD plan (662/3 % of first $9,750 after 60-day waiting period), City provides Executive LTD which pays 75% of first $12,000 of employee's salary less the amount of any other income, up to a total of $2,500.Applies to non job-related occurrences.90 day waiting period. Holidays :11 fixed paid holidays plus one day of personal leave/floating holiday per year.Battalion Chiefs paid 156 hours. Vacation Leave :96 hours (1-5 years); 120 hours (6 - 10 years); 144 hours (11 - 14 years): 200 hours after 14 years.Leave can be used after 6 months of service.Annual cash conversion option. Upon reaching "E" step, employees accrue vacation based on total years of public sector service. Sick Leave :8 hours per month. Administrative Leave: Mid-Management and Confidential positions shall recieveup to 56 hours per calendar yearupon reccommendation of the Department Director and approval of the City Manager. Bereavement Leave: Three (3) working days (or 40 hours where travel is 500 miles or more) for qualifying incident. Tuition Reimbursement :Up to $2,000/year for work-related college courses. Cell Phone Stipend: $80/mo for Managers who opt to use their own personal device. Educational Incentive Pay :Battalion Chief $1170.19/mo for Bachelor's, $1755.28 for Master's. Certification Pay :$585.09 Chief Officer Cert Pay for Battalion Chiefs. Other : Uniform Allowance ($40/mo) for Battalion Chiefs; Voluntary participation in Credit Union; Payroll Direct Deposit; Long-Term Care (premiums paid by employee). 1/14; 12/15; 8/19; 8/22 Closing Date/Time: Continuous
Description THIS POSTING MAY CLOSE AT ANY TIME To serve as the Public Health Nursing Manager pursuant to the California Code of Regulations; to plan, coordinate, direct and evaluate the activities and services of public health nursing services to individual clients and the community at large through the provision of clinical services and counseling and through the promotion of community health and welfare; to assign, supervise, and evaluate the work of professional nursing staff and to perform related duties and responsibilities as required. DISTINGUISHING CHARACTERISTICS This is the supervisory level in the Public Health Nurse class series. Incumbents are responsible for coordinating and supervising a multiple number of public health and related programs and may perform more complex public health nursing services in a specialized public health program, as well as provide direction and coordination for other professional nursing staff. Positions at this level are distinguished from the higher level position, Director of Nursing Services, in that the latter has first line management authority over all public health programs within the Public Health Division. Positions at this level are distinguished from the Supervising Community Health Nurse in that this classification possesses a Certificate as a Public Health Nurse issued by the California State Board of Registered Nursing. REPORTS TO Public Health Officer or designee. CLASSIFICATIONS SUPERVISED Provides supervision of Public Health Nurse I/II/III and Community Health Nurse I/II/III and other assigned public health staff. TYPICAL PHYSICAL REQUIREMENTS Sit and stand for extended periods; normal manual dexterity and eye-hand coordination; lift and move objects weighing up to 50 lbs.; corrected hearing and vision to normal range; verbal communication; use of medical and office equipment, including computer, telephone, calculator, copiers, and FAX. TYPICAL WORKING CONDITIONS Work is performed in clinical, office, and home environments; exposure to communicable diseases and blood borne pathogens; continuous contact with other staff and the public. Incumbents are expected to follow universal precautions. Incumbents may be required to drive to remote areas of the County in all weather conditions. Example of Duties (The following is used as a partial description and is not restrictive as to duties required.) Plans, organizes, administers and supervises public health nursing services, programs, and activities of the Public Health Department. Recommends and develops program goals, objectives, policies, procedures, and protocols and advises staff on the interpretation and application of department policies and protocols. Maintains and participates in various programs and clinic services. Provides public health nursing services to individual clients and the community at large, including clinical care, counseling. and public health instruction and education. Oversees the administration of provider and inter-agency agreements and contracts. Prepares targeted case management assessment and develops service plans for clients; consults with colleagues, providers, other case managers or supervisors concerning cases; conducts home visitation as required; reviews and/or completes charting of client progress in medical records and all other documentation as required; monitors cases to ensure quality care is provided to all clients. Makes referrals to other agencies and/or providers as appropriate; assists clients in accessing health and community services as needed. May promote and administer a grant program to provide community groups with funding for special public health projects and programs. Provides direction to subordinate staff regarding difficult, complex, or complicated cases. Supervises and evaluates the work of professional staff and provides direction of subordinate staff as assigned; provides or coordinates staff training; offers advice and assistance as needed; implements disciplinary measures as appropriate. Collaborates with other health care providers, professionals, and community representatives in assessing implementation and evaluation of assigned programs. Oversees and participates in the preparation and maintenance of accurate and up-to-date program records; prepares and submits various technical, administrative, and financial reports as required by the County and other agencies. Represents the department on various community, regional, and State committees related to assigned public health programs or activities. Coordinates assigned activities and programs with those of other departments, divisions and agencies as appropriate. May participate in County budget preparation and provide cost estimates for budget recommendations. Performs general administrative work as required, including preparing reports and correspondence, attending meetings, copying, and filing documents, sending and receiving faxes, entering and retrieving computer data, etc. Other duties as assigned. Minimum Qualifications Three years of experience as a Public Health Nurse with increasing assumption of administrative responsibilities, or five years of experience as a Public Health Nurse in a generalized public health nursing program, including at least two years’ experience in program coordination or supervision. SPECIAL REQUIREMENTS: Possession of a Certificate as a Public Health Nurse issued by the California State Board of Registered Nursing. Possession of a valid license as a Registered Nurse in California. Possession of, or the ability to obtain, an appropriate valid California Driver’s License. Those who do not meet this requirement due to disability will be reviewed on a case-by-case basis by the appointing authority. Independent travel may be required. All County employees can and will be called upon to act as Disaster Workers when needed. In the event that an employee changes class, or if requirements are changed after initial appointment, employees may be required to submit to a background investigation. Knowledge Of/Ability To Knowledge of: Pertinent federal, state, and local laws, regulations, codes, and ordinances. Accepted Public Health Nursing standards. Principles, procedures, and techniques used in planning, evaluating, and administering public health programs. Recent developments, current literature and sources of information related to public health administration. Principles, methods, and procedures of nursing as applied in public health practice, and of preventive medicine. Principles, practices, and current issues in health education, including mental health, substance abuse, maternal and child health, and general public health; understanding the causes and types of treatment for substance abuse, mental health disorders, and public health disorders. Sociological, cultural, environmental, and economic factors affecting individual and public health. Principles of supervision, training, and performance evaluation. Budget preparation and administration practices. Report and business letter preparation techniques. Modern office practices and technology, including the use of computers for data processing and records management. English usage, spelling, grammar, and punctuation. Safe work practices. Public / community relations techniques. Ability to: Provide direction, supervision and evaluation of the work of subordinate staff. Interpret, analyze and apply federal, state and local laws, rules, regulations, codes and ordinances. Plan, organize, evaluate and provide leadership in community health programs and public health nursing activities. Monitor and manage contracts for services. Plan, organize, supervise, train, and evaluate the work of subordinate staff. Prepare and administer program budgets and plans. Analyze problems, identify alternative solutions, determine consequences of proposed actions and implement recommendations in support of goals. Exercise initiative, ingenuity and sound judgment in solving difficult administrative, professional, technical and personnel problems. Research, analyze and evaluate new service delivery methods and procedures. Work effectively with clients and family members and assist them in the satisfactory solution of health problems. React quickly and calmly in emergency situations. Prepare clear and concise administrative, financial, and technical reports. Make effective public presentations. Gain cooperation through discussion and persuasion. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. In accordance with California Government Code section 3100, et., seq., all County of San Benito employees are considered disaster service workers who may be required to report for duty, or remain on duty to address disaster service activities in the event of an emergency or disaster and are required to undertake an applicable loyalty oath. SAN BENITO COUNTY BENEFITS Employees in regular, full-time positions will be eligible to participate in the following employee benefits: Pay Day: Employees are bi-weekly. The insurance and benefits deductions will take place bi-monthly - normally the first two pay periods of the month. Bank/Credit union and 457 Retirement Deferrals deductions will take place bi-weekly. Vacation: Based on continued years of service. Maximum accruals may apply depending on the bargaining unit. < 4 years of service = 10 days per year 5 to 9 years of service = 15 days per year 10 to 14 years of service = 18 days per year 15 + years of service = 20 days per year Administrative Leave: Management employees receive 80 hours of administrative leave per calendar year. Forty (40) unused hours can be paid out at the end of the calendar year. Administrative leave is pro-rated. Holidays: 13.5 holidays (including 3 floating) for most employees. Safety officers and dispatchers receive approximately 5% holiday pay in addition to their base pay in lieu of paid holidays off. Sick Leave: 15 days per year. Maximum accruals apply. Health Plan: Comprehensive medical and dental plans available for full-time employees. Employees appointed to a regular position at a time base of 50% or higher are also eligible to participate. Vision Plan: MES Vision Plan offered which offers exams, frames and lenses on a 12-24-24 basis. The County pays for employee coverage and the employee can pay for dependent coverage. This benefit is available to FULL-TIME employees only. Employee Assistance Program: The County provides confidential short-term counseling services to employees and dependents.. Any regular employee is eligible for up to a total of three (3) hours of counseling sessions within any six (6) month period per County employee. Up to a maximum of six (6) sessions per calendar year are allowed per family Life Insurance/AD&D: County pays for a $20,000 BASIC life insurance policy for each employee. Two other VOLUNTARY life insurance plans available, including AD&D. Disability Insurance: General, Confidential and Management groups participate in the State Disability Insurance. Credit Union: Membership available to San Benito County employees at the Santa Clara County Federal Credit Union. Deferred Compensation: Employees may participate in tax-deferred retirement savings. Two 457 plans available. Employees may rollover funds from prior 401k or 457 accounts. IRS limits apply. Retirement: PLEASE NOTE THAT CHANGES ARE CURRENTLY PENDING FOR JANUARY 1, 2013 DUE TO PENSION REFORM LAW AND OTHER DATES DUE TO CONTRACT MODIFICATIONS. Regular employees will be enrolled into the CalPERS retirement system in accordance with the Public Employees' Retirement Law. Employee contributions vary according to bargaining unit. ? All New Miscellaneous (non-Safety) employees enrolled into the CalPERS retirement system participate in the full formula of 2% at 62. Miscellaneous employees participate in Social Security in addition to CalPERS. ? New Safety employees are covered by the safety full formula 2.7% at 57. Safety employees contribute 9% of the employee contribution. Safety employees do not participate in Social Security. Extra Insurance: Employees may participate in various AFLAC plans such as accident, disability, and cancer insurances. AFLAC can enroll employees into a pre-tax cafeteria plan and flexible spending accounts including Unreimbursed Medical ($2500) and Dependent Care ($5000). Administrative Leave Health Insurance Dental Insurance Vision Insurance Retirement Formula Local MISC 2% @62 for New PERS Members Social Security Vacation Based on Continued Years of Service Sick Leave 15 Days Annually Floating Holiday 457 Deferred Compensation Credit Union Unreimbursed Medical Flexible Spending Account Employee Assistance Program Group Life Insurance Additional Optional Life Insurances & AD&D Automatic Deposit Bi-Weekly Pay Periods Tuition Reimbursement 01 I understand all County employees will be required to take an Oath of Office and will be called upon to act as Disaster Service Workers, when needed. Yes 02 Please be sure to answer the supplemental questions thoroughly and accurately. Applicants are responsible for clearly, completely, and accurately identifying their qualifications. Your responses to the questions must be supported by both the work experience listed on your application as well as your resume. The rating of the supplemental questions may determine your application status and/or rank on the eligible list. Answers such as "see resume" or "see above" will remove you from consideration. I have read and understand the statement above concerning submission of supplemental questionnaire responses. Yes No 03 All employees of San Benito County must be fully-vaccinated against COVID-19 or agree to be tested twice a week for COVID-19. Any job offer made to candidates is contingent upon showing proof of being fully-vaccinated on their first day of work or submitting to twice-weekly COVID-19 testing. San Benito County offers two locations for employees who are not fully-vaccinated to receive a free COVID-19 test. The assigned time and location for your department would be provided to you upon hire. For more information and to view the complete San Benito County COVID-19 Policy, you may visit our COVID-19 Employee Information page at: https://www.cosb.us/departments/county-administrative-office/human-resources/covid-19-employee-information-updates I acknowledge that I have read and understand the above statement. Yes 04 Which of the following best describes your experience? Three years as a Public Health Nurse with increasing assumption of administrative responsibilities Five years of experience as a Public Health Nurse in a generalized public health nursing program, including at least two years' experience in program coordination or supervision. None of the above 05 Do you possess a Certificate as a Public Health Nurse issued by the California State Board of Registered Nursing? Yes No 06 Do you possess a valid license as a Registered Nurse in California? Yes No Required Question Closing Date/Time: Continuous
Aug 29, 2023
Full Time
Description THIS POSTING MAY CLOSE AT ANY TIME To serve as the Public Health Nursing Manager pursuant to the California Code of Regulations; to plan, coordinate, direct and evaluate the activities and services of public health nursing services to individual clients and the community at large through the provision of clinical services and counseling and through the promotion of community health and welfare; to assign, supervise, and evaluate the work of professional nursing staff and to perform related duties and responsibilities as required. DISTINGUISHING CHARACTERISTICS This is the supervisory level in the Public Health Nurse class series. Incumbents are responsible for coordinating and supervising a multiple number of public health and related programs and may perform more complex public health nursing services in a specialized public health program, as well as provide direction and coordination for other professional nursing staff. Positions at this level are distinguished from the higher level position, Director of Nursing Services, in that the latter has first line management authority over all public health programs within the Public Health Division. Positions at this level are distinguished from the Supervising Community Health Nurse in that this classification possesses a Certificate as a Public Health Nurse issued by the California State Board of Registered Nursing. REPORTS TO Public Health Officer or designee. CLASSIFICATIONS SUPERVISED Provides supervision of Public Health Nurse I/II/III and Community Health Nurse I/II/III and other assigned public health staff. TYPICAL PHYSICAL REQUIREMENTS Sit and stand for extended periods; normal manual dexterity and eye-hand coordination; lift and move objects weighing up to 50 lbs.; corrected hearing and vision to normal range; verbal communication; use of medical and office equipment, including computer, telephone, calculator, copiers, and FAX. TYPICAL WORKING CONDITIONS Work is performed in clinical, office, and home environments; exposure to communicable diseases and blood borne pathogens; continuous contact with other staff and the public. Incumbents are expected to follow universal precautions. Incumbents may be required to drive to remote areas of the County in all weather conditions. Example of Duties (The following is used as a partial description and is not restrictive as to duties required.) Plans, organizes, administers and supervises public health nursing services, programs, and activities of the Public Health Department. Recommends and develops program goals, objectives, policies, procedures, and protocols and advises staff on the interpretation and application of department policies and protocols. Maintains and participates in various programs and clinic services. Provides public health nursing services to individual clients and the community at large, including clinical care, counseling. and public health instruction and education. Oversees the administration of provider and inter-agency agreements and contracts. Prepares targeted case management assessment and develops service plans for clients; consults with colleagues, providers, other case managers or supervisors concerning cases; conducts home visitation as required; reviews and/or completes charting of client progress in medical records and all other documentation as required; monitors cases to ensure quality care is provided to all clients. Makes referrals to other agencies and/or providers as appropriate; assists clients in accessing health and community services as needed. May promote and administer a grant program to provide community groups with funding for special public health projects and programs. Provides direction to subordinate staff regarding difficult, complex, or complicated cases. Supervises and evaluates the work of professional staff and provides direction of subordinate staff as assigned; provides or coordinates staff training; offers advice and assistance as needed; implements disciplinary measures as appropriate. Collaborates with other health care providers, professionals, and community representatives in assessing implementation and evaluation of assigned programs. Oversees and participates in the preparation and maintenance of accurate and up-to-date program records; prepares and submits various technical, administrative, and financial reports as required by the County and other agencies. Represents the department on various community, regional, and State committees related to assigned public health programs or activities. Coordinates assigned activities and programs with those of other departments, divisions and agencies as appropriate. May participate in County budget preparation and provide cost estimates for budget recommendations. Performs general administrative work as required, including preparing reports and correspondence, attending meetings, copying, and filing documents, sending and receiving faxes, entering and retrieving computer data, etc. Other duties as assigned. Minimum Qualifications Three years of experience as a Public Health Nurse with increasing assumption of administrative responsibilities, or five years of experience as a Public Health Nurse in a generalized public health nursing program, including at least two years’ experience in program coordination or supervision. SPECIAL REQUIREMENTS: Possession of a Certificate as a Public Health Nurse issued by the California State Board of Registered Nursing. Possession of a valid license as a Registered Nurse in California. Possession of, or the ability to obtain, an appropriate valid California Driver’s License. Those who do not meet this requirement due to disability will be reviewed on a case-by-case basis by the appointing authority. Independent travel may be required. All County employees can and will be called upon to act as Disaster Workers when needed. In the event that an employee changes class, or if requirements are changed after initial appointment, employees may be required to submit to a background investigation. Knowledge Of/Ability To Knowledge of: Pertinent federal, state, and local laws, regulations, codes, and ordinances. Accepted Public Health Nursing standards. Principles, procedures, and techniques used in planning, evaluating, and administering public health programs. Recent developments, current literature and sources of information related to public health administration. Principles, methods, and procedures of nursing as applied in public health practice, and of preventive medicine. Principles, practices, and current issues in health education, including mental health, substance abuse, maternal and child health, and general public health; understanding the causes and types of treatment for substance abuse, mental health disorders, and public health disorders. Sociological, cultural, environmental, and economic factors affecting individual and public health. Principles of supervision, training, and performance evaluation. Budget preparation and administration practices. Report and business letter preparation techniques. Modern office practices and technology, including the use of computers for data processing and records management. English usage, spelling, grammar, and punctuation. Safe work practices. Public / community relations techniques. Ability to: Provide direction, supervision and evaluation of the work of subordinate staff. Interpret, analyze and apply federal, state and local laws, rules, regulations, codes and ordinances. Plan, organize, evaluate and provide leadership in community health programs and public health nursing activities. Monitor and manage contracts for services. Plan, organize, supervise, train, and evaluate the work of subordinate staff. Prepare and administer program budgets and plans. Analyze problems, identify alternative solutions, determine consequences of proposed actions and implement recommendations in support of goals. Exercise initiative, ingenuity and sound judgment in solving difficult administrative, professional, technical and personnel problems. Research, analyze and evaluate new service delivery methods and procedures. Work effectively with clients and family members and assist them in the satisfactory solution of health problems. React quickly and calmly in emergency situations. Prepare clear and concise administrative, financial, and technical reports. Make effective public presentations. Gain cooperation through discussion and persuasion. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. In accordance with California Government Code section 3100, et., seq., all County of San Benito employees are considered disaster service workers who may be required to report for duty, or remain on duty to address disaster service activities in the event of an emergency or disaster and are required to undertake an applicable loyalty oath. SAN BENITO COUNTY BENEFITS Employees in regular, full-time positions will be eligible to participate in the following employee benefits: Pay Day: Employees are bi-weekly. The insurance and benefits deductions will take place bi-monthly - normally the first two pay periods of the month. Bank/Credit union and 457 Retirement Deferrals deductions will take place bi-weekly. Vacation: Based on continued years of service. Maximum accruals may apply depending on the bargaining unit. < 4 years of service = 10 days per year 5 to 9 years of service = 15 days per year 10 to 14 years of service = 18 days per year 15 + years of service = 20 days per year Administrative Leave: Management employees receive 80 hours of administrative leave per calendar year. Forty (40) unused hours can be paid out at the end of the calendar year. Administrative leave is pro-rated. Holidays: 13.5 holidays (including 3 floating) for most employees. Safety officers and dispatchers receive approximately 5% holiday pay in addition to their base pay in lieu of paid holidays off. Sick Leave: 15 days per year. Maximum accruals apply. Health Plan: Comprehensive medical and dental plans available for full-time employees. Employees appointed to a regular position at a time base of 50% or higher are also eligible to participate. Vision Plan: MES Vision Plan offered which offers exams, frames and lenses on a 12-24-24 basis. The County pays for employee coverage and the employee can pay for dependent coverage. This benefit is available to FULL-TIME employees only. Employee Assistance Program: The County provides confidential short-term counseling services to employees and dependents.. Any regular employee is eligible for up to a total of three (3) hours of counseling sessions within any six (6) month period per County employee. Up to a maximum of six (6) sessions per calendar year are allowed per family Life Insurance/AD&D: County pays for a $20,000 BASIC life insurance policy for each employee. Two other VOLUNTARY life insurance plans available, including AD&D. Disability Insurance: General, Confidential and Management groups participate in the State Disability Insurance. Credit Union: Membership available to San Benito County employees at the Santa Clara County Federal Credit Union. Deferred Compensation: Employees may participate in tax-deferred retirement savings. Two 457 plans available. Employees may rollover funds from prior 401k or 457 accounts. IRS limits apply. Retirement: PLEASE NOTE THAT CHANGES ARE CURRENTLY PENDING FOR JANUARY 1, 2013 DUE TO PENSION REFORM LAW AND OTHER DATES DUE TO CONTRACT MODIFICATIONS. Regular employees will be enrolled into the CalPERS retirement system in accordance with the Public Employees' Retirement Law. Employee contributions vary according to bargaining unit. ? All New Miscellaneous (non-Safety) employees enrolled into the CalPERS retirement system participate in the full formula of 2% at 62. Miscellaneous employees participate in Social Security in addition to CalPERS. ? New Safety employees are covered by the safety full formula 2.7% at 57. Safety employees contribute 9% of the employee contribution. Safety employees do not participate in Social Security. Extra Insurance: Employees may participate in various AFLAC plans such as accident, disability, and cancer insurances. AFLAC can enroll employees into a pre-tax cafeteria plan and flexible spending accounts including Unreimbursed Medical ($2500) and Dependent Care ($5000). Administrative Leave Health Insurance Dental Insurance Vision Insurance Retirement Formula Local MISC 2% @62 for New PERS Members Social Security Vacation Based on Continued Years of Service Sick Leave 15 Days Annually Floating Holiday 457 Deferred Compensation Credit Union Unreimbursed Medical Flexible Spending Account Employee Assistance Program Group Life Insurance Additional Optional Life Insurances & AD&D Automatic Deposit Bi-Weekly Pay Periods Tuition Reimbursement 01 I understand all County employees will be required to take an Oath of Office and will be called upon to act as Disaster Service Workers, when needed. Yes 02 Please be sure to answer the supplemental questions thoroughly and accurately. Applicants are responsible for clearly, completely, and accurately identifying their qualifications. Your responses to the questions must be supported by both the work experience listed on your application as well as your resume. The rating of the supplemental questions may determine your application status and/or rank on the eligible list. Answers such as "see resume" or "see above" will remove you from consideration. I have read and understand the statement above concerning submission of supplemental questionnaire responses. Yes No 03 All employees of San Benito County must be fully-vaccinated against COVID-19 or agree to be tested twice a week for COVID-19. Any job offer made to candidates is contingent upon showing proof of being fully-vaccinated on their first day of work or submitting to twice-weekly COVID-19 testing. San Benito County offers two locations for employees who are not fully-vaccinated to receive a free COVID-19 test. The assigned time and location for your department would be provided to you upon hire. For more information and to view the complete San Benito County COVID-19 Policy, you may visit our COVID-19 Employee Information page at: https://www.cosb.us/departments/county-administrative-office/human-resources/covid-19-employee-information-updates I acknowledge that I have read and understand the above statement. Yes 04 Which of the following best describes your experience? Three years as a Public Health Nurse with increasing assumption of administrative responsibilities Five years of experience as a Public Health Nurse in a generalized public health nursing program, including at least two years' experience in program coordination or supervision. None of the above 05 Do you possess a Certificate as a Public Health Nurse issued by the California State Board of Registered Nursing? Yes No 06 Do you possess a valid license as a Registered Nurse in California? Yes No Required Question Closing Date/Time: Continuous
CALAVERAS COUNTY, CA
San Andreas, California, United States
Position Description Case Manager I: $23.33 - $28.37 Case Manager II: $29.08 - $35.36 Join our Team to provide community-based case management services for the adult populations with mental health and/or substance abuse diagnoses which includes direct client contact in the community & clinic. Spanish speaking preferred. Mondays - Fridays 8:00am - 5:00pm. Under general direction and supervision, provides case management services, crisis intervention, individual and group rehabilitation services and psycho education to adults with severe mental illnesses and/or children and youth with serious behavioral and emotional disorders and/or substance abuse disorders for Behavioral Health Services. DISTINGUISHING CHARACTERISTICS: Case Manager I This is the entry-level position in the Case Manager series. Applicants are expected to possess knowledge regarding the provision of case management services and community resources related to mental health and/or substance abuse and related issues. Applicants are expected to acquire additional knowledge of case management services, rehabilitation methodologies and community resources, and the management of emotional and behavioral disorders as additional experience is gained. Incumbents may become eligible for promotion to the Case Manager II level upon demonstration of progressively responsible job assignments and performance, independence of action, decision making and attainment of required experience. Case Manager II This is the journey-level position in the Case Manager classification series. Applicants are expected to possess considerable knowledge regarding the provision of case management services and community resources related to mental health and/or substance abuse and related issues. Applicants are also expected to understand the principles of behavioral health and/or substance abuse services, principles and practices of case management, rehabilitation methodologies, social aspects of mental illness, addiction and substance abuse and the scope of activities of public and private health and social services agencies. Example of Duties With direction and supervision, conducts reviews of consumer functioning. Assists with daily living needs. Provides recommendations to staff and/or family members involved with consumer. Meets with consumers to monitor their status and to assist with recovery from mental illnesses and disorders. Maintains accurate and timely documentation of interventions and activities. Provides necessary reports to agencies; develops resource listings for professional assistance. Collaborates with co-staff and external agencies or providers. May transport consumers to and from facilities. Participates in treatment planning activities under direct supervision. Support efforts and programs specific to Health and Human Services Agency programs as determined by program assignment. Attends staff meetings, treatment planning and monitoring through utilization management and review. Works to support medical, clinical staff, administrative staff, consumer employees and volunteers in accomplishing overall consumer and agency goals. Case Manager II In addition to the above: The Case Manager II is assigned more complex, difficult cases with less supervision and direction. May serve as departmental contact with County Counsel regarding requests for and implementation of conservatorship(s) as required. Assists support functions including arranging required psychiatric hospitalizations, emergency/crisis assistance, follow-up, discharge planning and related functions. Participates in both Medi-Cal and Peer Review Committee activities. May perform specialized tasks including crisis assessment and intervention during normal business hours or after hours, and/or involuntary hospitalization procedures (W&I 5150) Minimum Qualifications Knowledge of: Community resources related to mental health, guardianship and/or addiction or substance abuse and related issues, and a general understanding of principles and practices of case management, social aspects of mental illness, emotional and behavioral disorders, addiction and substance abuse; scope and activities of public and private health and welfare agencies. Ability to: Apply the principles of current mental health and/or addiction or substance abuse treatment practices, agency policies and procedures; establish and maintain the confidence and cooperation of persons contacted in the course of the work; write clear, accurate and concise notes and reports; maintain an objective and empathetic understanding of mental illness, emotional and behavioral disorders, addiction, substance abuse, and related problems. TRAINING AND EXPERIENCE : Case Manager I Equivalent to graduation from high school and one year of full time experience working directly with consumers in a public behavioral health or similar setting. An Associate Degree in Human Services or a related field may be substituted for six months full time experience; or Completion of Bachelor’s degree in psychology, social work, chemical dependency, or a related field. Case Manager II In addition to the above, Graduation from high school and six years of experience performing duties equivalent to those of a Case Manager I; or An Associates’s Degree in Human Services, or a related field, and three years of experience performing duties equivalent to those of a Case Manager I; or Completion of a Bachelor’s Degree in psychology, social work, chemical dependency, or a related field and one year of experience performing duties equivalent to those of a Case Manager I. Special Requirements Possession of an appropriate California driver's license issued by the State Department of Motor Vehicles. Bargaining Unit 7 - Service Employees International Union Local 1021 For available Health/Dental/Vision insurance please visit the County BENEFITS WEBPAGE. Please note that Extra-hire positions that are benefitted, are only offered our CORE medical plan and are not offered dental or vision. NEW * Assist-To-Own program to help Couny employees purchase a home. Program Highlights: Down Payment Assistance, up to 5.5% of the Total Mortgage Loan. Available with purchase of a primary residence. Variety of Mortgage Loan options (FHA, VA, USDA and Conventional Mortgage Loans). No first-time homebuyer requirement to qualify. Flexible guidelines: Minimum FICO 640; Maximum DTI 50%. Flexible income limits, up to moderate income levels; no income limits for FHA and VA. For more information, vists Calaveras County Assist-to-Own Boot Allowance: $150 per year and is distributed once a year, in the first full pay period in the month of December. Qualifying Classifications: Registered EH Specialists, EH Techs, OSS Engineers, Fleet Manager, Junior Engineer, Mechanic series, Sheriff's Mechanic, Public Works Inspector, Road Maintenance Worker series, Integrated Waste Worker series, AG Techs, and AG Biologists, and Recycling Program Coordinator I/II, Permit Tech I/II, Engineering Tech I/II assigned to the Rock Creek Landfill facility, and Air Pollution Control Tech. Uniform Allowance: $600 per calendar year split into monthly payments.Payments will be made monthly on the second pay check. Qualifying classifications : Custodian series, facility maintenance worker series, facilities maintenance engineer. Vacation days: 0 - 3 complete years = 80 hours per year. After 6 months you can take your first week. 3 - 10 complete years = 120 hours per year 10 years+ = 160 per year Holidays :13 paid holidays per year. Life Insurance: $50,000.00 County paid Sick Leave: 12 days annual sick leave accrual with unlimited accumulation. Sick leave is accrued at 3.69 hours for each full 80 hours of payroll period. 60 hours of sick leave can be used for immediate family, parent spouse, child or sibling. Merit: After successfully completing twenty-six (26) pay periods, a 5% merit increase may be granted.Merit increases may be granted annually thereafter to the top step. Probation Period: New employees remain in a probationary status for 26 pay periods.. Longevity Incentives @ 2.5% for each of the following: 5.5 years (if hired before March 28, 2005) 6 years 10 years 15 years 20 years 25 years Bi-Lingual pay :$75 per month for specific approved job classifications. Flexible Spending: Pre-Tax Medical Reimbursement - Max contribution of $2,500 annually Flexible Spending: Pre-Tax Dependent Care Account - Max contribution of $5,000 annually Section 125 Plan :Additional insurance is available through the Section 125 plan and may be purchased from a representative during open enrollment or by appointment when they are on-site. AFLAC Heart & Stroke Insurance Cancer Insurance Accident Insurance Universal Life Insurance Short Term Disability Insurance ?LEGALSHIELD CALPERS RETIREMENT INFORMATION: CalPERS: CLASSIC MEMBERS: 2% at 55 PEPRA MEMBERS: 2% at 62 Extra-Hire's will be enrolled into Public Agency Retirement System (PARS) unless you are already a member of CalPERS. Additional Retirement Plan: The County offers a 457 Government plan. Employees can contribute u to this deferred compensation plan ( Pre or Post Tax options ).The County utilizes VALIC. Participating employees will receive a County paid match of up to $50 a month. Closing Date/Time: Continuous
Sep 21, 2023
Full Time
Position Description Case Manager I: $23.33 - $28.37 Case Manager II: $29.08 - $35.36 Join our Team to provide community-based case management services for the adult populations with mental health and/or substance abuse diagnoses which includes direct client contact in the community & clinic. Spanish speaking preferred. Mondays - Fridays 8:00am - 5:00pm. Under general direction and supervision, provides case management services, crisis intervention, individual and group rehabilitation services and psycho education to adults with severe mental illnesses and/or children and youth with serious behavioral and emotional disorders and/or substance abuse disorders for Behavioral Health Services. DISTINGUISHING CHARACTERISTICS: Case Manager I This is the entry-level position in the Case Manager series. Applicants are expected to possess knowledge regarding the provision of case management services and community resources related to mental health and/or substance abuse and related issues. Applicants are expected to acquire additional knowledge of case management services, rehabilitation methodologies and community resources, and the management of emotional and behavioral disorders as additional experience is gained. Incumbents may become eligible for promotion to the Case Manager II level upon demonstration of progressively responsible job assignments and performance, independence of action, decision making and attainment of required experience. Case Manager II This is the journey-level position in the Case Manager classification series. Applicants are expected to possess considerable knowledge regarding the provision of case management services and community resources related to mental health and/or substance abuse and related issues. Applicants are also expected to understand the principles of behavioral health and/or substance abuse services, principles and practices of case management, rehabilitation methodologies, social aspects of mental illness, addiction and substance abuse and the scope of activities of public and private health and social services agencies. Example of Duties With direction and supervision, conducts reviews of consumer functioning. Assists with daily living needs. Provides recommendations to staff and/or family members involved with consumer. Meets with consumers to monitor their status and to assist with recovery from mental illnesses and disorders. Maintains accurate and timely documentation of interventions and activities. Provides necessary reports to agencies; develops resource listings for professional assistance. Collaborates with co-staff and external agencies or providers. May transport consumers to and from facilities. Participates in treatment planning activities under direct supervision. Support efforts and programs specific to Health and Human Services Agency programs as determined by program assignment. Attends staff meetings, treatment planning and monitoring through utilization management and review. Works to support medical, clinical staff, administrative staff, consumer employees and volunteers in accomplishing overall consumer and agency goals. Case Manager II In addition to the above: The Case Manager II is assigned more complex, difficult cases with less supervision and direction. May serve as departmental contact with County Counsel regarding requests for and implementation of conservatorship(s) as required. Assists support functions including arranging required psychiatric hospitalizations, emergency/crisis assistance, follow-up, discharge planning and related functions. Participates in both Medi-Cal and Peer Review Committee activities. May perform specialized tasks including crisis assessment and intervention during normal business hours or after hours, and/or involuntary hospitalization procedures (W&I 5150) Minimum Qualifications Knowledge of: Community resources related to mental health, guardianship and/or addiction or substance abuse and related issues, and a general understanding of principles and practices of case management, social aspects of mental illness, emotional and behavioral disorders, addiction and substance abuse; scope and activities of public and private health and welfare agencies. Ability to: Apply the principles of current mental health and/or addiction or substance abuse treatment practices, agency policies and procedures; establish and maintain the confidence and cooperation of persons contacted in the course of the work; write clear, accurate and concise notes and reports; maintain an objective and empathetic understanding of mental illness, emotional and behavioral disorders, addiction, substance abuse, and related problems. TRAINING AND EXPERIENCE : Case Manager I Equivalent to graduation from high school and one year of full time experience working directly with consumers in a public behavioral health or similar setting. An Associate Degree in Human Services or a related field may be substituted for six months full time experience; or Completion of Bachelor’s degree in psychology, social work, chemical dependency, or a related field. Case Manager II In addition to the above, Graduation from high school and six years of experience performing duties equivalent to those of a Case Manager I; or An Associates’s Degree in Human Services, or a related field, and three years of experience performing duties equivalent to those of a Case Manager I; or Completion of a Bachelor’s Degree in psychology, social work, chemical dependency, or a related field and one year of experience performing duties equivalent to those of a Case Manager I. Special Requirements Possession of an appropriate California driver's license issued by the State Department of Motor Vehicles. Bargaining Unit 7 - Service Employees International Union Local 1021 For available Health/Dental/Vision insurance please visit the County BENEFITS WEBPAGE. Please note that Extra-hire positions that are benefitted, are only offered our CORE medical plan and are not offered dental or vision. NEW * Assist-To-Own program to help Couny employees purchase a home. Program Highlights: Down Payment Assistance, up to 5.5% of the Total Mortgage Loan. Available with purchase of a primary residence. Variety of Mortgage Loan options (FHA, VA, USDA and Conventional Mortgage Loans). No first-time homebuyer requirement to qualify. Flexible guidelines: Minimum FICO 640; Maximum DTI 50%. Flexible income limits, up to moderate income levels; no income limits for FHA and VA. For more information, vists Calaveras County Assist-to-Own Boot Allowance: $150 per year and is distributed once a year, in the first full pay period in the month of December. Qualifying Classifications: Registered EH Specialists, EH Techs, OSS Engineers, Fleet Manager, Junior Engineer, Mechanic series, Sheriff's Mechanic, Public Works Inspector, Road Maintenance Worker series, Integrated Waste Worker series, AG Techs, and AG Biologists, and Recycling Program Coordinator I/II, Permit Tech I/II, Engineering Tech I/II assigned to the Rock Creek Landfill facility, and Air Pollution Control Tech. Uniform Allowance: $600 per calendar year split into monthly payments.Payments will be made monthly on the second pay check. Qualifying classifications : Custodian series, facility maintenance worker series, facilities maintenance engineer. Vacation days: 0 - 3 complete years = 80 hours per year. After 6 months you can take your first week. 3 - 10 complete years = 120 hours per year 10 years+ = 160 per year Holidays :13 paid holidays per year. Life Insurance: $50,000.00 County paid Sick Leave: 12 days annual sick leave accrual with unlimited accumulation. Sick leave is accrued at 3.69 hours for each full 80 hours of payroll period. 60 hours of sick leave can be used for immediate family, parent spouse, child or sibling. Merit: After successfully completing twenty-six (26) pay periods, a 5% merit increase may be granted.Merit increases may be granted annually thereafter to the top step. Probation Period: New employees remain in a probationary status for 26 pay periods.. Longevity Incentives @ 2.5% for each of the following: 5.5 years (if hired before March 28, 2005) 6 years 10 years 15 years 20 years 25 years Bi-Lingual pay :$75 per month for specific approved job classifications. Flexible Spending: Pre-Tax Medical Reimbursement - Max contribution of $2,500 annually Flexible Spending: Pre-Tax Dependent Care Account - Max contribution of $5,000 annually Section 125 Plan :Additional insurance is available through the Section 125 plan and may be purchased from a representative during open enrollment or by appointment when they are on-site. AFLAC Heart & Stroke Insurance Cancer Insurance Accident Insurance Universal Life Insurance Short Term Disability Insurance ?LEGALSHIELD CALPERS RETIREMENT INFORMATION: CalPERS: CLASSIC MEMBERS: 2% at 55 PEPRA MEMBERS: 2% at 62 Extra-Hire's will be enrolled into Public Agency Retirement System (PARS) unless you are already a member of CalPERS. Additional Retirement Plan: The County offers a 457 Government plan. Employees can contribute u to this deferred compensation plan ( Pre or Post Tax options ).The County utilizes VALIC. Participating employees will receive a County paid match of up to $50 a month. Closing Date/Time: Continuous
CITY OF MOUNT VERNON, WA
Mount Vernon, Washington, USA
Summary Did you start your career wanting to make the world a better place? Is helping with the social justice needs of your community what motivates you? We are seeking candidates who want to actively disrupt the behavioral health status quo by unabashedly developing and executing new ideas and practices for the citizens of Mount Vernon who are without homes; working side by side with Officers from the Mount Vernon Police Department to help our most vulnerable citizens achieve their goals. Communities across the state have asked for law enforcement agencies to help their citizens in new and different ways. The Mount Vernon Police Department have been doing that for five years and we’re ready to expand! JOB SUMMARY: A non-uniformed, non-sworn employee performing professional, social work functions. The Case Manager responds to people with mental and/or substance use disorders, behavioral, housing, financial and other social service needs creating individualized care plans. Duties include considerable public contact and are intended to bridge the gap between law enforcement and/or emergency medical response and the social needs of people within this population. Work hours include variable shifts including nights, weekends and holidays. Essential Functions Essential functions may include any of the following representative duties, knowledge, and skills. This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and duties performed by incumbents of this class. Essential duties and responsibilities may include, but are not limited to, the following : Works primarily with individuals more likely to need structure, support or advocacy to acquire or reacquire benefits and/or accomplish their daily living activities. For individuals with acute care needs, coordinating with Traditional Clinical Care providers to obtain inpatient substance abuse or behavioral health services. Develop tailored resource and assistance plans for individuals assigned by the Outreach Supervisor identified to need structured support, advocacy or help obtaining benefits for their daily living needs. Coordinate case management strategies with Outreach Specialists and Traditional Care Providers as the acute care needs warrant. Engage individuals that are displaying behavioral health conditions, intoxicated or under the influence of controlled substances and in-coordination with Outreach Specialists to ensure transport/connection to appropriate social services. Respond to service requests from police, fire, EMS or other first responders who encounter individuals who may benefit from social services as alternative to criminal justice actions. Provide information about available services for individuals who are homeless, individuals with behavioral health disorders, and those with other human and social service needs. Assess individuals for immediate safety and stabilization needs and tailor assistance plans to the individual’s which may include coordination with the Outreach Specialist and/or Supervisor. Visit locations where individuals are experiencing homelessness as needed. Establish and maintain rapport with the population served. Adhere to strict boundaries and professional ethics in the care of others. Develop a network of working relationships with voluntary outreach teams, Designated Mental Health Professionals, Skagit County Justice Center, Skagit County Crisis Center, behavioral health treatment providers, emergency housing providers, veteran’s services, and other social service providers. Coordinate case management plans with Traditional Care Provider Managers (Lifeline, Compass, SeaMar, etc.), SCCJC Jail Alternatives, Skagit County Sheriff’s Office Mental Health Professionals, Community Action case workers, Community Court Coordinators and other system providers as deemed necessary. Respond to requests for information about available services for individuals who are homeless, individuals with behavioral health disorders, and those with other human and social service needs. Serve as a liaison with other City departments, divisions, outside agencies and the community. Participate in system planning, including representation on various committees. Assist the target population served with obtaining basic resources such as shelter, food, medical services, behavioral health treatment, and other social and human services as needed. Communicate and collaborate effectively with peers (Outreach Specialists, Case Managers, ARNP, IOS Supervisor) and other team members. Attend community, coalition, and committee meetings serving and contributing subject matter expertise as an IOS Outreach Case Manager. Provide transportation service for individuals when safe to do so and it’s necessary as part of linking to services or their continuing care plan. Make referrals to appropriate service providers and coordinate service delivery. Promote best practices in treatment approaches, support systems, and interventions. Meet with and interview individuals, families, and other care providers to assess needs and eligibility of services. Participate in collaborative problem solving of the needs of individuals within and outside system; liaise between individual needing services, caregivers, and service providers. Systematically analyze client’s personal obstacles and gaps in the service delivery systems. Advocate for changes. Follow-up with identified individuals needing structure, support due to their acute care needs in an effort to bridge system gaps that interrupt the continuity of care. Prepare memos, correspondence, records and reports related to social services activities performed. Maintain records of individuals served, services provided, case management activities conducted, surveys completed and other data reporting as assigned. Flexible to work varied hours and days as need is determined by the IOS Supervisor. Perform related work and special projects as assigned. Consult with Outreach Specialists, IOS Supervisor and other agency professionals on people with complicated issues.Provide training to front-line (police officers, Community Service, Park Ranger, Firefighters, Paramedics, etc.) on social service resources.Attend and testify at court hearings and other legal proceedings as required.Assist in the development and recommendation for procedures identifying and screening people with social service needs.Participate in program development and improving best practices for community outreach.Conduct psychosocial assessments, Mental Status Exams, identify special / high risk issues. Utilize clinical assessment information, formulating DSM IV diagnosis. Follow Police Department policies, procedures, and training. Qualifications Education, Training, and Experience Guidelines A Master’s Degree in Social Work or related field is required by date of hire. Two (2) years’ experience in the direct treatment of acutely and severely mentally ill, homeless and/or chemically dependent individuals is preferred. A valid Washington State driver’s license required, or the ability to obtain within 30 days of hire. Knowledge, Skills and Abilities Knowledge of: Principles, beliefs and objectives for effective social services and community service programs. Symptoms, common behavioral and social characteristics, and other manifestations of the disabilities affecting the population served and appropriate techniques for providing a Continuum of Care. Psychosocial rehabilitation and the application of its practices. Motivational interviewing The addiction process, substance use disorder treatment approaches and expected outcomes. Medicaid, Medicare and Social Security Entitlement programs (i.e. SSDI and SSI ) guidelines that is applicable to the job function. Local, state and regional resources and programs for the homeless, mentally ill, substance abusing population and those with other social service needs. The premise of human development and behavior to a level that is effective for the duties of this position. Judicial procedures, sentencing implications, and the corrections environment suitable for the needs of this position. Applicable local, State, and Federal laws, codes, regulations, and ordinances. General office policies, procedures, and equipment. Customer service principles, practices, and etiquette. Related state and federal mandates including those surrounding medical and legal privacy and confidentiality First aid principles and ability to demonstrate skill in their application. Skill in: Applying safety practices, department policies, procedures, and applicable federal, state, and local laws, ordinances, codes, and regulations. Recognizing the presentation of mental illness related behaviors and understanding appropriate clinical interventions. Counseling, treating and transporting persons under the influence of controlled substances, intoxication and/or experiencing mental illness. Public speaker in the areas of presentations, facilitation, and conflict resolution. Microsoft Teams, Word, Excel, and other MS Office applications. Interviewing, counseling practices and techniques relevant to the population served. Ability to: Recognize personal signs of secondary trauma and prioritize self care. Communicate effectively both orally and in writing. Assess, intervene and follow up on safety and crisis situations. Follow oral and written instructions. Use computers and various software programs and other computer applications, including word processing, data management, spreadsheets, and other programs. Read, interpret, and apply work-related laws, rules, and other regulations Maintain a work environment free of discrimination, harassment, and retaliation. Support diversity and multi-cultural understanding in the workplace and the community. Participate in and seek clinical supervision with focus on self-reflection and deepening skills with identified population as required for the position. Effectively conduct in-service training sessions. Work under pressure and meet deadlines. Effectively identify and resolve conflict. Be discreet and maintain confidentiality of information. Exercise a high degree of initiative and independent judgment, problem solving, and decision making within the scope of assigned authority. Work within a law enforcement response environment, which includes exposure to high stress, rapidly evolving incidents, public safety responder culture and norms. Assess, develop, navigate, and document an individualized care plan with the community member. Establish and maintain rapport with the population served. Set strong professional boundaries. Develop effective working relationships with members of the community experiencing adverse effects from the underserved population (Downtown business community, public facility managers, private property owners, peer social service providers, etc.) Establish and maintain effective working relationships with co-workers, other City Departments, Skagit County Human Services, the public, local and state hospitals, community organizations providers and leaders. Work effectively in team environments. Analyze, programs, policies, procedures, and operational needs and make appropriate recommendations or seek assistance when needed. Effectively prepare and present departmental reports and make public presentations in a persuasive manner to various audiences. Maintain confidentiality. BENEFIT INFORMATION: Medical, Dental and Vision Insurances Life Insurance policy Employee Assistance Program Department of Retirement Systems Retirement Plan Paid vacation, holidays and sick leave Gym Membership reimbursement Deferred Compensation (voluntary) APPLICATION PROCESS: Interested applicants must submit cover letter and resume with their application. The entire application process will include: A written take home Assessment Oral Board Assessment Background Check Polygraph Exam Psychological Exam Medical Exam For additional information, or a complete job description, please contact Human Resources at mvhr@mountvernonwa.gov . The City of Mount Vernon provides and enforces a drug free workplace and maintains a smoke free work environment. The City of Mount Vernon is an Equal Opportunity Employer. Medical, Dental and Vision Insurances Life Insurance policy Employee Assistance Program Department of Retirement Systems Retirement Plan Paid vacation, holidays and sick leave Gym Membership reimbursement Deferred Compensation (voluntary) Closing Date/Time: Continuous
Aug 29, 2023
Full Time
Summary Did you start your career wanting to make the world a better place? Is helping with the social justice needs of your community what motivates you? We are seeking candidates who want to actively disrupt the behavioral health status quo by unabashedly developing and executing new ideas and practices for the citizens of Mount Vernon who are without homes; working side by side with Officers from the Mount Vernon Police Department to help our most vulnerable citizens achieve their goals. Communities across the state have asked for law enforcement agencies to help their citizens in new and different ways. The Mount Vernon Police Department have been doing that for five years and we’re ready to expand! JOB SUMMARY: A non-uniformed, non-sworn employee performing professional, social work functions. The Case Manager responds to people with mental and/or substance use disorders, behavioral, housing, financial and other social service needs creating individualized care plans. Duties include considerable public contact and are intended to bridge the gap between law enforcement and/or emergency medical response and the social needs of people within this population. Work hours include variable shifts including nights, weekends and holidays. Essential Functions Essential functions may include any of the following representative duties, knowledge, and skills. This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and duties performed by incumbents of this class. Essential duties and responsibilities may include, but are not limited to, the following : Works primarily with individuals more likely to need structure, support or advocacy to acquire or reacquire benefits and/or accomplish their daily living activities. For individuals with acute care needs, coordinating with Traditional Clinical Care providers to obtain inpatient substance abuse or behavioral health services. Develop tailored resource and assistance plans for individuals assigned by the Outreach Supervisor identified to need structured support, advocacy or help obtaining benefits for their daily living needs. Coordinate case management strategies with Outreach Specialists and Traditional Care Providers as the acute care needs warrant. Engage individuals that are displaying behavioral health conditions, intoxicated or under the influence of controlled substances and in-coordination with Outreach Specialists to ensure transport/connection to appropriate social services. Respond to service requests from police, fire, EMS or other first responders who encounter individuals who may benefit from social services as alternative to criminal justice actions. Provide information about available services for individuals who are homeless, individuals with behavioral health disorders, and those with other human and social service needs. Assess individuals for immediate safety and stabilization needs and tailor assistance plans to the individual’s which may include coordination with the Outreach Specialist and/or Supervisor. Visit locations where individuals are experiencing homelessness as needed. Establish and maintain rapport with the population served. Adhere to strict boundaries and professional ethics in the care of others. Develop a network of working relationships with voluntary outreach teams, Designated Mental Health Professionals, Skagit County Justice Center, Skagit County Crisis Center, behavioral health treatment providers, emergency housing providers, veteran’s services, and other social service providers. Coordinate case management plans with Traditional Care Provider Managers (Lifeline, Compass, SeaMar, etc.), SCCJC Jail Alternatives, Skagit County Sheriff’s Office Mental Health Professionals, Community Action case workers, Community Court Coordinators and other system providers as deemed necessary. Respond to requests for information about available services for individuals who are homeless, individuals with behavioral health disorders, and those with other human and social service needs. Serve as a liaison with other City departments, divisions, outside agencies and the community. Participate in system planning, including representation on various committees. Assist the target population served with obtaining basic resources such as shelter, food, medical services, behavioral health treatment, and other social and human services as needed. Communicate and collaborate effectively with peers (Outreach Specialists, Case Managers, ARNP, IOS Supervisor) and other team members. Attend community, coalition, and committee meetings serving and contributing subject matter expertise as an IOS Outreach Case Manager. Provide transportation service for individuals when safe to do so and it’s necessary as part of linking to services or their continuing care plan. Make referrals to appropriate service providers and coordinate service delivery. Promote best practices in treatment approaches, support systems, and interventions. Meet with and interview individuals, families, and other care providers to assess needs and eligibility of services. Participate in collaborative problem solving of the needs of individuals within and outside system; liaise between individual needing services, caregivers, and service providers. Systematically analyze client’s personal obstacles and gaps in the service delivery systems. Advocate for changes. Follow-up with identified individuals needing structure, support due to their acute care needs in an effort to bridge system gaps that interrupt the continuity of care. Prepare memos, correspondence, records and reports related to social services activities performed. Maintain records of individuals served, services provided, case management activities conducted, surveys completed and other data reporting as assigned. Flexible to work varied hours and days as need is determined by the IOS Supervisor. Perform related work and special projects as assigned. Consult with Outreach Specialists, IOS Supervisor and other agency professionals on people with complicated issues.Provide training to front-line (police officers, Community Service, Park Ranger, Firefighters, Paramedics, etc.) on social service resources.Attend and testify at court hearings and other legal proceedings as required.Assist in the development and recommendation for procedures identifying and screening people with social service needs.Participate in program development and improving best practices for community outreach.Conduct psychosocial assessments, Mental Status Exams, identify special / high risk issues. Utilize clinical assessment information, formulating DSM IV diagnosis. Follow Police Department policies, procedures, and training. Qualifications Education, Training, and Experience Guidelines A Master’s Degree in Social Work or related field is required by date of hire. Two (2) years’ experience in the direct treatment of acutely and severely mentally ill, homeless and/or chemically dependent individuals is preferred. A valid Washington State driver’s license required, or the ability to obtain within 30 days of hire. Knowledge, Skills and Abilities Knowledge of: Principles, beliefs and objectives for effective social services and community service programs. Symptoms, common behavioral and social characteristics, and other manifestations of the disabilities affecting the population served and appropriate techniques for providing a Continuum of Care. Psychosocial rehabilitation and the application of its practices. Motivational interviewing The addiction process, substance use disorder treatment approaches and expected outcomes. Medicaid, Medicare and Social Security Entitlement programs (i.e. SSDI and SSI ) guidelines that is applicable to the job function. Local, state and regional resources and programs for the homeless, mentally ill, substance abusing population and those with other social service needs. The premise of human development and behavior to a level that is effective for the duties of this position. Judicial procedures, sentencing implications, and the corrections environment suitable for the needs of this position. Applicable local, State, and Federal laws, codes, regulations, and ordinances. General office policies, procedures, and equipment. Customer service principles, practices, and etiquette. Related state and federal mandates including those surrounding medical and legal privacy and confidentiality First aid principles and ability to demonstrate skill in their application. Skill in: Applying safety practices, department policies, procedures, and applicable federal, state, and local laws, ordinances, codes, and regulations. Recognizing the presentation of mental illness related behaviors and understanding appropriate clinical interventions. Counseling, treating and transporting persons under the influence of controlled substances, intoxication and/or experiencing mental illness. Public speaker in the areas of presentations, facilitation, and conflict resolution. Microsoft Teams, Word, Excel, and other MS Office applications. Interviewing, counseling practices and techniques relevant to the population served. Ability to: Recognize personal signs of secondary trauma and prioritize self care. Communicate effectively both orally and in writing. Assess, intervene and follow up on safety and crisis situations. Follow oral and written instructions. Use computers and various software programs and other computer applications, including word processing, data management, spreadsheets, and other programs. Read, interpret, and apply work-related laws, rules, and other regulations Maintain a work environment free of discrimination, harassment, and retaliation. Support diversity and multi-cultural understanding in the workplace and the community. Participate in and seek clinical supervision with focus on self-reflection and deepening skills with identified population as required for the position. Effectively conduct in-service training sessions. Work under pressure and meet deadlines. Effectively identify and resolve conflict. Be discreet and maintain confidentiality of information. Exercise a high degree of initiative and independent judgment, problem solving, and decision making within the scope of assigned authority. Work within a law enforcement response environment, which includes exposure to high stress, rapidly evolving incidents, public safety responder culture and norms. Assess, develop, navigate, and document an individualized care plan with the community member. Establish and maintain rapport with the population served. Set strong professional boundaries. Develop effective working relationships with members of the community experiencing adverse effects from the underserved population (Downtown business community, public facility managers, private property owners, peer social service providers, etc.) Establish and maintain effective working relationships with co-workers, other City Departments, Skagit County Human Services, the public, local and state hospitals, community organizations providers and leaders. Work effectively in team environments. Analyze, programs, policies, procedures, and operational needs and make appropriate recommendations or seek assistance when needed. Effectively prepare and present departmental reports and make public presentations in a persuasive manner to various audiences. Maintain confidentiality. BENEFIT INFORMATION: Medical, Dental and Vision Insurances Life Insurance policy Employee Assistance Program Department of Retirement Systems Retirement Plan Paid vacation, holidays and sick leave Gym Membership reimbursement Deferred Compensation (voluntary) APPLICATION PROCESS: Interested applicants must submit cover letter and resume with their application. The entire application process will include: A written take home Assessment Oral Board Assessment Background Check Polygraph Exam Psychological Exam Medical Exam For additional information, or a complete job description, please contact Human Resources at mvhr@mountvernonwa.gov . The City of Mount Vernon provides and enforces a drug free workplace and maintains a smoke free work environment. The City of Mount Vernon is an Equal Opportunity Employer. Medical, Dental and Vision Insurances Life Insurance policy Employee Assistance Program Department of Retirement Systems Retirement Plan Paid vacation, holidays and sick leave Gym Membership reimbursement Deferred Compensation (voluntary) Closing Date/Time: Continuous
Deschutes County
Health Services Campus and Local Clinics, Oregon, United States
Summary ABOUT THE DEPARTMENT: Deschutes County Health Services (DCHS) has a primary responsibility to help address the basic health and wellness of Deschutes County residents. The Department supports over 400 staff in Behavioral and Public Health programs working to promote and protect the health of the community in a broad variety of community based settings. The Operations Manager position is part of Administrative Services, which ensures DCHS has the facilities, resources, and support necessary to provide the highest quality of service to clients, customers, and the community through planning, consultation, implementation, analysis, and review. ABOUT THE COUNTY: We know where you choose to live, work and play matters. Deschutes County is one of the largest employers in Central Oregon and the largest municipal government in the region. Our dedicated and passionate workforce of more than 1,200 employees provide County services in a number of departments, divisions, and offices. Located in the heart of Central Oregon, between the towering Cascade Mountain Range to the west and the high desert plateau to the east, Deschutes County is the outdoor recreation capital of Oregon. We enjoy a renowned quality of life, with big-city opportunities and small-town neighborhoods. We hope you'll consider joining our talented team. ABOUT THE JOB: Deschutes County Health Services is accepting applications for experienced candidates for an Operations Manager position. The Operations Manager will report to the Health Services Operations Officer and support a wide range of Public Health and Behavioral Program Department initiatives. This position supervises staff and manages a complex and diverse set of business support services and assets for the Department. This position will help manage and support operational activities that include: behavioral health front office, safety, facilities, fleet, equipment, technology, continuity of operations and associated training programs. An ideal candidate will have extensive experience implementing State and Federal compliance requirements including HIPAA and the use of an electronic heath record system (EPIC) to support client appointments, healthcare insurance billing and associated clinical services. The position will manage and direct day-to-day operations for the Department and this role with regularly review fleet, facilities and safety process workflows, policy and procedures and ensure they are effective and efficient. This exempt position is required to respond or direct the response following an activated panic alarm, incident that impacts operations or an emergency that may occur after hours and/or on weekends. This role regularly engages and coordinates with the Road Department, Facilities Department and IT Department to ensure 400+ staff and thousands of clients are properly and safely supported at building locations in Sisters, Redmond, Bend and La Pine. This position will involve continuous problem-solving and prioritization of work. The role requires sound operational judgement particularly in directing a response to urgent issues. An ideal candidate will have proven experience to maintain cooperative working relationships with community partners, County staff, Departments and the general public. Key Responsibilities: Manage staff and support a variety of daily activities and Department projects related to fleet, facilities, safety and behavioral health front office administrative activities. Directs support activities at multiple sites in service to the department, clients, and the public at large; monitors the process to ensure accurate documentation of essential information in the electric health record (EHR) system to meet compliance, service delivery and care coordination requirements. Develops and implements operational management systems, processes, and best practices to ensure effective operations in the delivery of services and programs, with a focus on continuous improvement of operations. What You Will Bring: Knowledge of or experience with: Principles and practices of public administration including human resources, management analysis, incident command, continuity of operations, budget, negotiation techniques, and staff relations. Principles and practices of public administration including management analysis, budget, negotiation techniques, and staff relations and development. Understanding and experience to apply and use Incident Command System (ICS) best practices. Skill in: Personnel management including hiring, terminating, developing, training, and monitoring. Interpreting and applying complex regulations, technical standards, procedures, federal and state rules and regulations, collective bargaining agreements, and County policies and procedures. Effectively managing projects and process development though all stages of its life cycle. Leading large groups and training people in an effective manner including emergency response procedures. Strong written and verbal communication skills with all levels of the organization. *This posting is not meant to be an all-inclusive list of duties and responsibilities, but rather constitutes a general definition of the position's scope and function. Notification to all candidates will be sent via email and/or text only. Please opt in for text messaging or check your email and your Governmentjobs.com account for application status. Review the full job description by clicking HERE. Compensation $8,313.53 to $11,140.91 per month for a 172.67 hour work month. Excellent County benefit package when eligible. This position is available immediately. BENEFITS: Our robust health plan is offered at a minimal cost of $90 per month, which includes an innovative on-site clinic, pharmacy, and wellness and wellbeing services. Additionally, we include life insurance, retirement (PERS), generous paid time-off (14-18 hours/month to start, pro-rated for part-time), holidays, and professional development opportunities. Please click HERE for full benefit details. Minimum Qualifications Bachelor’s degree in Finance, Public Policy and Management, Business, or similar; AND five (5) years of relevant experience, including healthcare, administrative, operations, as well as managerial experience; OR any equivalent combination of training, education, and experience that provides the required skills and knowledge to perform the essential functions of the job. Preferred Qualifications : Healthcare industry experience demonstrating a record of continuous improvement of systems and processes that led to efficiencies, cost savings, effectiveness for users or the organization. Project Management experience with a record of successfully implementing information technology, facility, fleet or safety related outcomes. Proven experience leading large groups of people to respond to emergencies or incidents Proven experience working with electronic health records system particularly EPIC. Experience managing in a union environment. Necessary Special Requirements Possession of or ability to obtain a valid Oregon driver's license within 30 days of hire date. The employment offer will be contingent upon presentation of an acceptable and verifiable driver's license, pre-employment screening for criminal history, driving history, and controlled substances (NOTE: Positive test results for marijuana use may result in rescission of a contingent offer of employment). This screening must be completed with satisfactory findings in order for a formal offer of employment to be extended. Driving is a requirement for this position. Must have dependable transportation and be able and willing to drive throughout Deschutes County in sometimes adverse weather conditions. Necessary Special Requirements: Work is performed in a clinical or office environment. Walking, siting, standing in an office environment and/or in the field in inclement weather and interacting with people with difficult behaviors. Excellent County benefit package when eligible. Deschutes County offers eligible employees a comprehensive health care package that covers medical, prescription, dental, and vision coverage for employees and their eligible dependents at a minimal cost of $90 per month. Coverage becomes effective the first of the month following 1 month of employment. Included in the health care package is the Deschutes Onsite Clinic (DOC), which provides a wide range of health, wellness, and primary care services to employees and their dependents. The DOC offers convenient hours and no out-of-pocket costs to patients. The DOC Pharmacy is a full service pharmacy available to employees and dependents to have their prescriptions filled at a discounted co-pay. In addition to the health care package, Deschutes County provides a generous and comprehensive benefits program to eligible employees. Employer paid benefit offerings include: Life Insurance for employee and dependents Accidental Death and Dismemberment Insurance Long-term Disability Insurance Employee Assistance Program Retirement Program through Oregon PERS Time Management Leave Employee paid voluntary benefit offerings include: 125 Flexible Spending Program 457 Deferred Compensation Program Supplemental Life and Accident Insurance To learn more about Deschutes County's generous benefit offerings, please visit www.deschutes.org/hr and click on Employee Benefits. Closing Date/Time: 10/1/2023 11:59 PM Pacific
Sep 16, 2023
Full Time
Summary ABOUT THE DEPARTMENT: Deschutes County Health Services (DCHS) has a primary responsibility to help address the basic health and wellness of Deschutes County residents. The Department supports over 400 staff in Behavioral and Public Health programs working to promote and protect the health of the community in a broad variety of community based settings. The Operations Manager position is part of Administrative Services, which ensures DCHS has the facilities, resources, and support necessary to provide the highest quality of service to clients, customers, and the community through planning, consultation, implementation, analysis, and review. ABOUT THE COUNTY: We know where you choose to live, work and play matters. Deschutes County is one of the largest employers in Central Oregon and the largest municipal government in the region. Our dedicated and passionate workforce of more than 1,200 employees provide County services in a number of departments, divisions, and offices. Located in the heart of Central Oregon, between the towering Cascade Mountain Range to the west and the high desert plateau to the east, Deschutes County is the outdoor recreation capital of Oregon. We enjoy a renowned quality of life, with big-city opportunities and small-town neighborhoods. We hope you'll consider joining our talented team. ABOUT THE JOB: Deschutes County Health Services is accepting applications for experienced candidates for an Operations Manager position. The Operations Manager will report to the Health Services Operations Officer and support a wide range of Public Health and Behavioral Program Department initiatives. This position supervises staff and manages a complex and diverse set of business support services and assets for the Department. This position will help manage and support operational activities that include: behavioral health front office, safety, facilities, fleet, equipment, technology, continuity of operations and associated training programs. An ideal candidate will have extensive experience implementing State and Federal compliance requirements including HIPAA and the use of an electronic heath record system (EPIC) to support client appointments, healthcare insurance billing and associated clinical services. The position will manage and direct day-to-day operations for the Department and this role with regularly review fleet, facilities and safety process workflows, policy and procedures and ensure they are effective and efficient. This exempt position is required to respond or direct the response following an activated panic alarm, incident that impacts operations or an emergency that may occur after hours and/or on weekends. This role regularly engages and coordinates with the Road Department, Facilities Department and IT Department to ensure 400+ staff and thousands of clients are properly and safely supported at building locations in Sisters, Redmond, Bend and La Pine. This position will involve continuous problem-solving and prioritization of work. The role requires sound operational judgement particularly in directing a response to urgent issues. An ideal candidate will have proven experience to maintain cooperative working relationships with community partners, County staff, Departments and the general public. Key Responsibilities: Manage staff and support a variety of daily activities and Department projects related to fleet, facilities, safety and behavioral health front office administrative activities. Directs support activities at multiple sites in service to the department, clients, and the public at large; monitors the process to ensure accurate documentation of essential information in the electric health record (EHR) system to meet compliance, service delivery and care coordination requirements. Develops and implements operational management systems, processes, and best practices to ensure effective operations in the delivery of services and programs, with a focus on continuous improvement of operations. What You Will Bring: Knowledge of or experience with: Principles and practices of public administration including human resources, management analysis, incident command, continuity of operations, budget, negotiation techniques, and staff relations. Principles and practices of public administration including management analysis, budget, negotiation techniques, and staff relations and development. Understanding and experience to apply and use Incident Command System (ICS) best practices. Skill in: Personnel management including hiring, terminating, developing, training, and monitoring. Interpreting and applying complex regulations, technical standards, procedures, federal and state rules and regulations, collective bargaining agreements, and County policies and procedures. Effectively managing projects and process development though all stages of its life cycle. Leading large groups and training people in an effective manner including emergency response procedures. Strong written and verbal communication skills with all levels of the organization. *This posting is not meant to be an all-inclusive list of duties and responsibilities, but rather constitutes a general definition of the position's scope and function. Notification to all candidates will be sent via email and/or text only. Please opt in for text messaging or check your email and your Governmentjobs.com account for application status. Review the full job description by clicking HERE. Compensation $8,313.53 to $11,140.91 per month for a 172.67 hour work month. Excellent County benefit package when eligible. This position is available immediately. BENEFITS: Our robust health plan is offered at a minimal cost of $90 per month, which includes an innovative on-site clinic, pharmacy, and wellness and wellbeing services. Additionally, we include life insurance, retirement (PERS), generous paid time-off (14-18 hours/month to start, pro-rated for part-time), holidays, and professional development opportunities. Please click HERE for full benefit details. Minimum Qualifications Bachelor’s degree in Finance, Public Policy and Management, Business, or similar; AND five (5) years of relevant experience, including healthcare, administrative, operations, as well as managerial experience; OR any equivalent combination of training, education, and experience that provides the required skills and knowledge to perform the essential functions of the job. Preferred Qualifications : Healthcare industry experience demonstrating a record of continuous improvement of systems and processes that led to efficiencies, cost savings, effectiveness for users or the organization. Project Management experience with a record of successfully implementing information technology, facility, fleet or safety related outcomes. Proven experience leading large groups of people to respond to emergencies or incidents Proven experience working with electronic health records system particularly EPIC. Experience managing in a union environment. Necessary Special Requirements Possession of or ability to obtain a valid Oregon driver's license within 30 days of hire date. The employment offer will be contingent upon presentation of an acceptable and verifiable driver's license, pre-employment screening for criminal history, driving history, and controlled substances (NOTE: Positive test results for marijuana use may result in rescission of a contingent offer of employment). This screening must be completed with satisfactory findings in order for a formal offer of employment to be extended. Driving is a requirement for this position. Must have dependable transportation and be able and willing to drive throughout Deschutes County in sometimes adverse weather conditions. Necessary Special Requirements: Work is performed in a clinical or office environment. Walking, siting, standing in an office environment and/or in the field in inclement weather and interacting with people with difficult behaviors. Excellent County benefit package when eligible. Deschutes County offers eligible employees a comprehensive health care package that covers medical, prescription, dental, and vision coverage for employees and their eligible dependents at a minimal cost of $90 per month. Coverage becomes effective the first of the month following 1 month of employment. Included in the health care package is the Deschutes Onsite Clinic (DOC), which provides a wide range of health, wellness, and primary care services to employees and their dependents. The DOC offers convenient hours and no out-of-pocket costs to patients. The DOC Pharmacy is a full service pharmacy available to employees and dependents to have their prescriptions filled at a discounted co-pay. In addition to the health care package, Deschutes County provides a generous and comprehensive benefits program to eligible employees. Employer paid benefit offerings include: Life Insurance for employee and dependents Accidental Death and Dismemberment Insurance Long-term Disability Insurance Employee Assistance Program Retirement Program through Oregon PERS Time Management Leave Employee paid voluntary benefit offerings include: 125 Flexible Spending Program 457 Deferred Compensation Program Supplemental Life and Accident Insurance To learn more about Deschutes County's generous benefit offerings, please visit www.deschutes.org/hr and click on Employee Benefits. Closing Date/Time: 10/1/2023 11:59 PM Pacific
CALAVERAS COUNTY, CA
San Andreas, California, United States
Position Description Join our Team to provide community-based crisis intervention services for children and adult populations with mental health and/or substance abuse diagnoses which includes direct client contact in the community, partnering with law enforcement, crisis intervention, field assessments, outreach services, and other related duties as assigned. This position will be required to pass P.O.S.T. background and will be located in the Calaveras County Jail. Work schedule will be: Sunday - Wednesday: 10:00 am - 8:00 pm. Under limited supervision, provides advanced level case management services, crisis intervention, individual and group rehabilitation services and psycho education to adults with severe mental illnesses and/or children and youth with serious behavioral and emotional disorders and/or substance use disorders, and/or conservatees. DISTINGUISHING CHARACTERISTICS: This is the advanced level Case Management position. Applicants are expected to possess extensive knowledge and skills regarding the provision of case management services and community resources related to mental health, substance use disorder, conservatorship, and related issues. Applicants are also expected to understand the principles and practices of behavioral health and/or substance use disorder services, principles and practices of case management, rehabilitation methodologies, social aspects of mental illness, addiction and substance use and the scope of activities of public and private health and social services agencies. Incumbents are also expected to understand the basic principles of leadership as they may act as a subject matter expert and/or provide supervision to lower level staff assigned to a program or worksite as needed. This position is different from a Case Manager I/II as applicants will generally be assigned to a specialized program in house or with a partner agency/department. Example of Duties Provides advanced level case management and related services either in house, in the field, or with a partner agency/department. Operates independently with limited supervision and may be assigned a worksite at another Department, Division, etc. Participates in individual and multi-disciplinary treatment planning activities and monitors treatment plans. Conducts orientation, educational, and individual and group rehabilitation services. Evaluates and provides intervention for crisis, including in the field. Develops resource listings. Assists with placement and discharge planning for mental health treatment for clients placed on involuntary psychiatric hold. Attends court hearings as appropriate. Represents assigned program and provides outreach and training to staff, community partners, etc. Collects data on interventions provided and participates in program evaluation efforts. Participates in community activities dealing with issues related to the impact of mental illnesses, addiction or substance use disorders on the community and on consumers of behavioral health services. Attends staff meetings, treatment planning, and monitoring through utilization management and review. Works to support medical clinical staff, administrative staff, consumer employees and volunteers in accomplishing overall consumer and agency goals. Works with legal counsel as it pertains to conservatorship cases. Provides on-call coverage. Maintains accurate and timely documentation of interventions and activities that meet or exceed reimbursement standards. Provides programmatic training and supervision in a subject matter expert capacity (non-management). Other duties as assigned Minimum Qualifications Knowledge of: Community resources related to mental health, conservatorship and/or addiction or substance use disorder and related issues, and understanding of principles and practices of case management, social aspects of mental illness, emotional and behavioral disorders, addiction and substance use disorder; scope and activities of public and private health and social services agencies. Ability to: Apply the principles of current mental health and/or addiction or substance use disorder treatment practices, agency policies and procedures; establish and maintain the confidence and cooperation of persons contacted in the course of the work; utilize technology for case management services, write clear, accurate and concise notes and reports; maintain an objective and empathetic understanding of mental illness, emotional and behavioral disorders, addiction, substance use disorders, and related problems. Work collaboratively with other service departments, community partners, and/or the public. Education, Training, and Experience : Graduation from high school and four years of experience performing duties equivalent to those of a Case Manager II; or An Associate's Degree in Human Services, or a related field, and three years of experience performing duties equivalent to those of a Case Manager II; or A Bachelor's degree in psychology, social work, chemical dependency, or a related field and two years of experience performing duties equivalent to those of a Case Manager II; OR Master's or Doctoral degree in psychology, social work, chemical dependency, or a related field and one year of experience performing duties equivalent to those of a Case Manager II. Special Requirements Possession of an appropriate California driver's license issued by the State Department of Motor Vehicles. Bargaining Unit 5 (unrepresented) - Supervisory and Confidential Non-Exempt Employees For available Health/Dental/Vision insurance please visit the County BENEFITS WEBPAGE. NEW * Assist-To-Own program to help Couny employees purchase a home. Program Highlights: Down Payment Assistance, up to 5.5% of the Total Mortgage Loan. Available with purchase of a primary residence. Variety of Mortgage Loan options (FHA, VA, USDA and Conventional Mortgage Loans). No first-time homebuyer requirement to qualify. Flexible guidelines: Minimum FICO 640; Maximum DTI 50%. Flexible income limits, up to moderate income levels; no income limits for FHA and VA. For more information, vists Calaveras County Assist-to-Own Vacation days: 0 - 3 complete years = 80 hours per year. After 6 months you can take your first week. 3 - 10 complete years = 120 hours per year 10 years+ = 160 per year Holidays :13 paid holidays per year. Sick Leave: 12 days annual sick leave accrual with unlimited accumulation. Sick leave is accrued at 3.69 hours for each full 80 hours of payroll period. 60 hours of sick leave can be used for immediate family, parent spouse, child or sibling. Merit: After successfully completing twenty-six (26) pay periods, a 5% merit increase may be granted.Merit increases may be granted annually thereafter to the top step. Probation Period: New employees remain in a probationary status for 26 pay periods. Longevity Incentives @ 2.5% for each of the following: 5.5 years (if hired before March 28, 2005) 6 years 10 years 15 years 20 years 25 years Flexible Spending Accounts under Section 125 Flexible Spending:Pre-Tax Medical Reimbursement - Max contribution of $2,500 annually Flexible Spending:Pre-Tax Dependent Care Account - Max contribution of $5,000 annually Section 125 Plan :Additional insurance is available through the Section 125 plan and may be purchased from a representative during open enrollment or by appointment when they are on-site. AFLAC Heart & Stroke Insurance Cancer Insurance Accident Insurance Universal Life Insurance Short Term Disability Insurance LEGALSHIELD Life Insurance: $50,000.00 County paid Retirement Information: CalPERS: CLASSIC MEMBERS: 2% at 55 PEPRAMEMBERS: 2% at 62 Additional Retirement Plan: The County offers a 457 Government plan. Employees can contribute u to this deferred compensation plan ( Pre or Post Tax options ).The County utilizesVALIC. Participating employees will receive a County paid match of up to $50 a month Closing Date/Time: Continuous
Aug 24, 2023
Full Time
Position Description Join our Team to provide community-based crisis intervention services for children and adult populations with mental health and/or substance abuse diagnoses which includes direct client contact in the community, partnering with law enforcement, crisis intervention, field assessments, outreach services, and other related duties as assigned. This position will be required to pass P.O.S.T. background and will be located in the Calaveras County Jail. Work schedule will be: Sunday - Wednesday: 10:00 am - 8:00 pm. Under limited supervision, provides advanced level case management services, crisis intervention, individual and group rehabilitation services and psycho education to adults with severe mental illnesses and/or children and youth with serious behavioral and emotional disorders and/or substance use disorders, and/or conservatees. DISTINGUISHING CHARACTERISTICS: This is the advanced level Case Management position. Applicants are expected to possess extensive knowledge and skills regarding the provision of case management services and community resources related to mental health, substance use disorder, conservatorship, and related issues. Applicants are also expected to understand the principles and practices of behavioral health and/or substance use disorder services, principles and practices of case management, rehabilitation methodologies, social aspects of mental illness, addiction and substance use and the scope of activities of public and private health and social services agencies. Incumbents are also expected to understand the basic principles of leadership as they may act as a subject matter expert and/or provide supervision to lower level staff assigned to a program or worksite as needed. This position is different from a Case Manager I/II as applicants will generally be assigned to a specialized program in house or with a partner agency/department. Example of Duties Provides advanced level case management and related services either in house, in the field, or with a partner agency/department. Operates independently with limited supervision and may be assigned a worksite at another Department, Division, etc. Participates in individual and multi-disciplinary treatment planning activities and monitors treatment plans. Conducts orientation, educational, and individual and group rehabilitation services. Evaluates and provides intervention for crisis, including in the field. Develops resource listings. Assists with placement and discharge planning for mental health treatment for clients placed on involuntary psychiatric hold. Attends court hearings as appropriate. Represents assigned program and provides outreach and training to staff, community partners, etc. Collects data on interventions provided and participates in program evaluation efforts. Participates in community activities dealing with issues related to the impact of mental illnesses, addiction or substance use disorders on the community and on consumers of behavioral health services. Attends staff meetings, treatment planning, and monitoring through utilization management and review. Works to support medical clinical staff, administrative staff, consumer employees and volunteers in accomplishing overall consumer and agency goals. Works with legal counsel as it pertains to conservatorship cases. Provides on-call coverage. Maintains accurate and timely documentation of interventions and activities that meet or exceed reimbursement standards. Provides programmatic training and supervision in a subject matter expert capacity (non-management). Other duties as assigned Minimum Qualifications Knowledge of: Community resources related to mental health, conservatorship and/or addiction or substance use disorder and related issues, and understanding of principles and practices of case management, social aspects of mental illness, emotional and behavioral disorders, addiction and substance use disorder; scope and activities of public and private health and social services agencies. Ability to: Apply the principles of current mental health and/or addiction or substance use disorder treatment practices, agency policies and procedures; establish and maintain the confidence and cooperation of persons contacted in the course of the work; utilize technology for case management services, write clear, accurate and concise notes and reports; maintain an objective and empathetic understanding of mental illness, emotional and behavioral disorders, addiction, substance use disorders, and related problems. Work collaboratively with other service departments, community partners, and/or the public. Education, Training, and Experience : Graduation from high school and four years of experience performing duties equivalent to those of a Case Manager II; or An Associate's Degree in Human Services, or a related field, and three years of experience performing duties equivalent to those of a Case Manager II; or A Bachelor's degree in psychology, social work, chemical dependency, or a related field and two years of experience performing duties equivalent to those of a Case Manager II; OR Master's or Doctoral degree in psychology, social work, chemical dependency, or a related field and one year of experience performing duties equivalent to those of a Case Manager II. Special Requirements Possession of an appropriate California driver's license issued by the State Department of Motor Vehicles. Bargaining Unit 5 (unrepresented) - Supervisory and Confidential Non-Exempt Employees For available Health/Dental/Vision insurance please visit the County BENEFITS WEBPAGE. NEW * Assist-To-Own program to help Couny employees purchase a home. Program Highlights: Down Payment Assistance, up to 5.5% of the Total Mortgage Loan. Available with purchase of a primary residence. Variety of Mortgage Loan options (FHA, VA, USDA and Conventional Mortgage Loans). No first-time homebuyer requirement to qualify. Flexible guidelines: Minimum FICO 640; Maximum DTI 50%. Flexible income limits, up to moderate income levels; no income limits for FHA and VA. For more information, vists Calaveras County Assist-to-Own Vacation days: 0 - 3 complete years = 80 hours per year. After 6 months you can take your first week. 3 - 10 complete years = 120 hours per year 10 years+ = 160 per year Holidays :13 paid holidays per year. Sick Leave: 12 days annual sick leave accrual with unlimited accumulation. Sick leave is accrued at 3.69 hours for each full 80 hours of payroll period. 60 hours of sick leave can be used for immediate family, parent spouse, child or sibling. Merit: After successfully completing twenty-six (26) pay periods, a 5% merit increase may be granted.Merit increases may be granted annually thereafter to the top step. Probation Period: New employees remain in a probationary status for 26 pay periods. Longevity Incentives @ 2.5% for each of the following: 5.5 years (if hired before March 28, 2005) 6 years 10 years 15 years 20 years 25 years Flexible Spending Accounts under Section 125 Flexible Spending:Pre-Tax Medical Reimbursement - Max contribution of $2,500 annually Flexible Spending:Pre-Tax Dependent Care Account - Max contribution of $5,000 annually Section 125 Plan :Additional insurance is available through the Section 125 plan and may be purchased from a representative during open enrollment or by appointment when they are on-site. AFLAC Heart & Stroke Insurance Cancer Insurance Accident Insurance Universal Life Insurance Short Term Disability Insurance LEGALSHIELD Life Insurance: $50,000.00 County paid Retirement Information: CalPERS: CLASSIC MEMBERS: 2% at 55 PEPRAMEMBERS: 2% at 62 Additional Retirement Plan: The County offers a 457 Government plan. Employees can contribute u to this deferred compensation plan ( Pre or Post Tax options ).The County utilizesVALIC. Participating employees will receive a County paid match of up to $50 a month Closing Date/Time: Continuous
SOUTH ORANGE COUNTY COMMUNITY COLLEGE DISTRICT (SOCCC)
Mission Viejo, California, United States
Title: Project Specialist-Case Manager (SC-SHWC) Job Category: NBU Job Opening Date: May 11, 2023 Job Closing Date: June 30, 2024 Locations: Saddleback College Department: Pay Grade, for more information click on this link: https://www.socccd.edu/departments/human-resources/contracts-and-salary-schedules Pay Type: Hourly Hours Per Week: 0 Job Description: Under the supervision of the department Director or Dean, and the day-to-day direction of the Program Coordinator, the Case Manager will assess, define, and promote early identification of students in need of basic needs resources. The Case Manager will assess, plan, implement, monitor, and evaluate the actions required to address barriers preventing academic, behavioral, attendance, and social-emotional success. The Case Manager will not serve in a clinical capacity (i.e., provide psychotherapy to students), but will perform case management duties, facilitate referral access and service utilization, and address any questions or concerns originating from student. The Case Manager will assist students who need resources to appropriate on- and off-campus programs. DISTINGUISHING CHARACTERISTICS The Basic Needs division at Saddleback College serves student populations that experience unique challenges accessing nuanced support. These students require specialized support navigating federal, state, county, and local eligibility criteria to access resources that are oftentimes beyond the capacity of traditional community college programs and personnel. Help-seeking behaviors amongst these student populations can be limited due to the sensitivity of their identities. The ever-changing nature of law and policy can lend itself to unclear eligibility criteria which can negatively impact these students. Thus, access to these resources and services, or lack thereof, often shape the experiences of students and impact their academic trajectory, motivation, sense of self-efficacy and hope. The Case Manager will be familiar with special student populations such as foster youth, undocumented/Dreamer, LGBTQ+, formally incarcerated, parenting student, Latinx, first generation Black or African American student populations to contribute to the overall aim of supporting the holistic well-being of students to foster their success. Common student referrals to the Case Manager may include, but are not limited to: • Students experiencing food/housing/clothing/hygiene insecurities. • Students experiencing other personal and/or emotional challenges. • Students experiencing a major life change (traumatic or otherwise) that may be affecting their academic achievement. • Any referral submitted by faculty/staff for a student requiring non-mental health services. REPRESENTATIVE DUTIES • Coordinate and provide case-management services that are safe, timely, effective, efficient, equitable, and client-centered to individual students. • Conduct non-clinical assessment and plan that includes, but is not limited to, facilitate steps, remove barriers, determine eligibility, and navigate through complicated organizational processes. • Learn about and establish connections with off-campus and on-campus resources and agencies that provide services to targeted student populations. Maintain and update a centralized repository of on-campus and off-campus resources and services. • Manage and evaluate crises by helping the student make informed decisions and act as their advocate regarding their status, housing, academic, health, well-being, and treatment options. • Facilitate multiple care-aspect (case coordination, information sharing, follow-up, monitoring). • Take the extra mile and interact with the student to keep track of their progress and to ensure satisfaction. • Maintain accurate and timely case records (forms, referrals, and follow-up). • Record and maintain data collection and assessment related to the development of case management plans, outcomes, and statistical reports. • Design and implement interventions that will help students meet academic and personal goals. • Participate in relevant community outreach and on-campus committees. • Provide in-service training to staff on related topics. • Help students achieve wellness, service utilization, and increase autonomy. • Adhere to professional standards as outlined by protocols, rules, and regulations. QUALIFICATIONS • Excellent knowledge of case management principles. • Effective communication skills. • Excellent time management skills, problem solving, and ability to multi-task. • Familiarity with professional and technical emerging knowledge. Knowledge of: • Operational characteristics, services, and activities of the functions, programs, and operations of the assigned project or program area. • Goals and objectives of the assigned project or program area. • Methods and techniques used in the performance of duties and responsibilities specific to the area of assignment. • Information and research resources available related to areas of assignment. • Work organization and office management principles and practices. • Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, and databases. • Interpersonal skills using tact, patience, and courtesy. • Principles and practices of providing training, work direction, and guidance to lower-level office staff and student workers. • English usage, grammar, spelling, punctuation, and vocabulary. • Oral and written communication skills. • South Orange County Community College District • District organization, operations, policies, and objectives. • Pertinent federal, state, and local laws, codes, and regulations. • Microsoft 365. Ability to: • Understand the organization and operation of the assigned program area as necessary to assume assigned responsibilities. • Understand, interpret, and apply administrative and office policies and procedures as well as pertinent laws, regulations, and ordinances. • Coordinate and participate in the management of assigned project, program, or program area functions and services. • Plan, organize, and administer assigned program activities. • Establish and maintain community relationships. • Understand the nature of partnerships and identify mutual interests. • Assess community needs to develop appropriate service partnerships for assigned programs. • Use technical concepts and project management tools and techniques to effectively coordinate a project or program area and solve complex problems in creative and effective ways. • Develop recommendations for problematic areas and implement and monitor changes. • Participate in the development and administration of policies and procedures. • Participate in the preparation and administration of assigned budgets. • Coordinate projects with multiple tasks and re-prioritize as needed. • Perform a full range of complex and responsible program support as well as difficult administrative duties involving the use of independent judgment and personal initiative. • Oversee and participate in the management of the administrative functions and operations of the assigned office. • Establish, review, and revise office work priorities. • Analyze problems, identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of goals. • Use sound judgment in recognizing scope of authority. • Exercise good judgment and maintain confidentiality in maintaining critical and sensitive information, records, and reports. • Respond to requests and inquiries from students, staff, or the public; effectively present information in person or on the telephone to students, staff, or the public. • Provide specialized information and assistance to students, staff, and the general public. • Research, compile, assemble, analyze, and interpret data from diverse sources. • Prepare a variety of clear and concise administrative and financial reports. • Independently compose and prepare correspondence and memoranda. • Maintain complex and varied files and records. • Select, train, evaluate and provide work direction to assigned staff and student workers. • Plan, organize, coordinate, prioritize, perform, and delegate work. • Plan and organize work to meet schedules and changing deadlines. • Operate office equipment including computers and supporting word processing, spreadsheet, and database applications. • Adapt to changing technologies and learn functionality of new equipment and systems. • Work under steady pressure with frequent interruptions and a high degree of public contact by phone or in person. • Communicate clearly and concisely, both orally and in writing. • Establish and maintain effective working relationships with those contacted in the course of work. EDUCATION AND EXPERIENCE GUIDELINES Minimum: • The candidate will possess a minimum of a Bachelor's Degree from an accredited college or university, in an associated program, which may include health care, social work, psychology, sociology or a related field. • At least two (2) years of experience working in human services, social work, or a related field. • Preferred Qualification: Bachelor's in Social Work (BSW), Bilingual (Spanish language preferred) License or Certificate: • A valid California driver's license and proof of insurability may be required for some positions to drive a District or personal vehicle to attend meetings or pick up/deliver documents or other materials. PHYSICAL DEMANDS AND WORKING ENVIRONMENT Environment: Work is performed primarily in a standard office setting. Duties are typically performed at a desk or computer terminal; subject to noise from office equipment operation; frequent interruptions and contact in person and on the telephone with students, academic and classified staff, and others. At least minimal environmental controls are in place to assure health and comfort. Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; to verbally communicate to exchange information; and to occasionally travel to other offices or locations to attend meetings or to pick up or deliver materials. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. Additional Information: $27.50/hr Up to 25 hours per week. Schedule TBD On-site only REQUIRED APPLICATION MATERIALS Resume, cover letter, unofficial transcripts, and letter of recommendation This position is a short-term, temporary, hourly, Non-Bargaining Unit (NBU) assignment, not to exceed 160 days per fiscal year (July 1-June 30). The assignment is on an as needed basis, and may be shortened or extended at any time, due to departmental needs, with little to no notice. This recruitment will remain open until filled or withdrawn. Once you have submitted an application electronically, the current status of your application will be available to view at any time upon signing in under your personal username and password. Please do not call the Human Resources Office regarding the status of your application. Employment with the South Orange County Community College District is contingent upon successful completion of the Human Resources pre-employment ("onboarding") process. The Human Resources onboarding process may include, but is not limited to, successful completion of Live Scan fingerprinting (approx.. $70), I-9 completion, background checks, reference checks, TB testing, as well as completion of the online onboarding process. Failure to successfully complete any portion of the onboarding process will invalidate any conditional job offer received. Falsification of, or omission on, any SOCCCD pre-employment information may result in withdrawal of any conditional job offer or termination of employment. Short term, non-bargaining unit (NBU) positions may only be used on an intermittent/seasonal basis. Ed. Code sect. 88003 states "Short-term employee means any person who is employed to perform a service for the district, upon the completion of which, the service required or similar services will not be extended or needed on a continuing basis." The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. Documentation according to USCIS I-9 guidelines (i.e. ID card and Social Security card) must be presented at the time of hire. Per IRS regulations, a Social Security card must be presented at the time of hire. Inclusion, Diversity, and Equity: The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. Disability Accommodations: If you require special accommodations in the application and/or selection process, please notify District Human Resources (DHR) at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu. NBU at-will employment: After successful completion of the onboarding requirements, an individual may be employed by the South Orange County Community College District as a short-term, temporary NBU employee. Employment will be on an "if and as needed" basis, as determined by the District. NBU employment is at-will, and either party may terminate this working relationship at any time. Neither party shall be required to provide any reason for the separation. NBU employees shall not have reemployment rights or recourse to petition to be reinstated. Worksite: NBU employees are limited to working in a single position in one department/site Work schedules: Department/Division managers, administrators, and/or supervisors shall determine the work schedule of NBU employees to include the number of days and hours worked per week and the start and stop times. 160-day restriction: NBU employees will not work more than 160 days (in any combination of NBU positions) no matter how many hours per day they work. Payroll reporting period: The payroll reporting period is from the 15th of the first month to the 14th of the next month. NBU employees are paid on the 10th of the following month. Ex: Pay Period 01/15/22 through 02/14/22 will be paid on March 10th. California Sick leave: NBU employees are eligible for California Sick leave per AB1522. Information regarding AB1522 is provided to all NBU new hires during the onboarding process. Retirement information: NBU employees may not work more than 960 hours from July 1st-June 30th. NBU employees who work more than 1000 hours per fiscal year are required to contribute to the California Public Employees' Retirement System (CalPERS), through payroll deduction of about 7-9%. The District does not intend to employ NBU employees for more than 1,000 hours during any fiscal year. Sexual Harassment/Discrimination: The District is committed to providing an environment that respects the dignity of individuals and groups; is free of sexual harassment, exploitation, intimidation, violence, and other unlawful discrimination, preferential treatment, and harassment, including that which is based on any legally protected characteristic. Equal Employment Opportunity: It is the intent of the Board to establish and maintain within the District and all of its programs and activities a policy of equal opportunity in employment for all persons, and to prohibit discrimination, preferential treatment, or harassment based on sex, age, gender identity, gender expression, race, color, ethnic group identification, national origin, ancestry, religion, mental or physical disability, medical condition, genetic information, pregnancy, marital status or sexual orientation or because an individual is perceived as having one or more of the above characteristics. Confidentiality: Confidentiality of student and staff information is protected under federal law. Any information regarding students or staff that might be accessed in the course of a work assignment through a computer, student file, or other documentation, is to be used strictly to perform my job duties and may only be shared with those who are authorized to have such information. Mandated reporter: Child Abuse and Neglect Reporting: The South Orange County Community College District recognizes the responsibility of its staff to report to the appropriate agency when there is a reasonable suspicion that an abuse or neglect of a child may have occurred. Elder and Dependent Adult Abuse Reporting: It is the policy of the South Orange County Community College District to treat reports of violence against elderly persons or dependent adults as high priority criminal activity that is to be fully investigated regardless of the relationship between the victim and the suspect(s). Campus Crime and Safety Awareness: Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in Human Resources upon request. Drug-Free Environment: The District shall be free from all unlawful possession, use, or distribution of illicit drugs and alcohol by students and employees. The unlawful manufacture, distribution, dispensing, possession, or use of a controlled substance is prohibited in all facilities under the control and use of the District. Any student or employee who violates this policy will be subject to disciplinary action, consistent with local, state, or federal law, which may include the referral to an appropriate rehabilitation program, suspension, demotion, expulsion, or dismissal. Smoke Free District: It is the intent of the South Orange County Community College District to maintain an educational and workplace environment that is conductive to the health and safety of our students and employees. Realizing the health hazards posed by smoking and by second-hand smoke, it is policy of the South Orange County Community College District to maintain a smoke free environment for all district sites. SPECIAL COVID-19 NOTICE: Interviews may be held in-person (following all necessary precautions) or in a virtual format. Employees must reside in California while employed with the South Orange County Community College District (SOCCCD), even during remote work. Thank you for your continued interest in working at the SOCCCD. The SOCCCD is committed to protecting the health and wellbeing of students, faculty, staff, administrators, and the communities it serves. More information can be found on our District website by visiting https://www.socccd.edu/communications/covid-19-information . NOTICE TO ALL CANDIDATES FOR EMPLOYMENT: The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. SOCCCD will not sponsor any visa applications. DISABILITY ACCOMMODATIONS: If you require special accommodations in the application and/or selection process, please notify District Human Resources (DHR) at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu . CAMPUS CRIME AND SAFETY AWARENESS: Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in the District Human Resources (DHR) office upon request. PLEASE NOTE: A California Public Employees Retirement System (CalPERS) retiree may not accept employment until after the first 180 days of retirement. Anyone retired from CalPERS accepting permanent employment with this District will be required to reinstate as an active CalPERS member. Please contact CalPERS for additional information regarding your retirement status. Any active vested member of California State Teachers Retirement System (CalSTRS), who accepts employment with the District to perform service that requires membership in CalPERS, is eligible to elect to continue retirement system coverage under CalSTRS. DIVERSITY, EQUITY, INCLUSION, AND EQUAL EMPLOYMENT OPPORTUNITY: The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. SOCCCD IS AN EQUAL OPPORTUNITY EMPLOYER Important: You must make sure that you have completed your application for a posting by 11:59 p.m. , Pacific Time, on the posting's Job Close Date, along with any required documents , in order to be considered for the position.
Aug 29, 2023
Part Time
Title: Project Specialist-Case Manager (SC-SHWC) Job Category: NBU Job Opening Date: May 11, 2023 Job Closing Date: June 30, 2024 Locations: Saddleback College Department: Pay Grade, for more information click on this link: https://www.socccd.edu/departments/human-resources/contracts-and-salary-schedules Pay Type: Hourly Hours Per Week: 0 Job Description: Under the supervision of the department Director or Dean, and the day-to-day direction of the Program Coordinator, the Case Manager will assess, define, and promote early identification of students in need of basic needs resources. The Case Manager will assess, plan, implement, monitor, and evaluate the actions required to address barriers preventing academic, behavioral, attendance, and social-emotional success. The Case Manager will not serve in a clinical capacity (i.e., provide psychotherapy to students), but will perform case management duties, facilitate referral access and service utilization, and address any questions or concerns originating from student. The Case Manager will assist students who need resources to appropriate on- and off-campus programs. DISTINGUISHING CHARACTERISTICS The Basic Needs division at Saddleback College serves student populations that experience unique challenges accessing nuanced support. These students require specialized support navigating federal, state, county, and local eligibility criteria to access resources that are oftentimes beyond the capacity of traditional community college programs and personnel. Help-seeking behaviors amongst these student populations can be limited due to the sensitivity of their identities. The ever-changing nature of law and policy can lend itself to unclear eligibility criteria which can negatively impact these students. Thus, access to these resources and services, or lack thereof, often shape the experiences of students and impact their academic trajectory, motivation, sense of self-efficacy and hope. The Case Manager will be familiar with special student populations such as foster youth, undocumented/Dreamer, LGBTQ+, formally incarcerated, parenting student, Latinx, first generation Black or African American student populations to contribute to the overall aim of supporting the holistic well-being of students to foster their success. Common student referrals to the Case Manager may include, but are not limited to: • Students experiencing food/housing/clothing/hygiene insecurities. • Students experiencing other personal and/or emotional challenges. • Students experiencing a major life change (traumatic or otherwise) that may be affecting their academic achievement. • Any referral submitted by faculty/staff for a student requiring non-mental health services. REPRESENTATIVE DUTIES • Coordinate and provide case-management services that are safe, timely, effective, efficient, equitable, and client-centered to individual students. • Conduct non-clinical assessment and plan that includes, but is not limited to, facilitate steps, remove barriers, determine eligibility, and navigate through complicated organizational processes. • Learn about and establish connections with off-campus and on-campus resources and agencies that provide services to targeted student populations. Maintain and update a centralized repository of on-campus and off-campus resources and services. • Manage and evaluate crises by helping the student make informed decisions and act as their advocate regarding their status, housing, academic, health, well-being, and treatment options. • Facilitate multiple care-aspect (case coordination, information sharing, follow-up, monitoring). • Take the extra mile and interact with the student to keep track of their progress and to ensure satisfaction. • Maintain accurate and timely case records (forms, referrals, and follow-up). • Record and maintain data collection and assessment related to the development of case management plans, outcomes, and statistical reports. • Design and implement interventions that will help students meet academic and personal goals. • Participate in relevant community outreach and on-campus committees. • Provide in-service training to staff on related topics. • Help students achieve wellness, service utilization, and increase autonomy. • Adhere to professional standards as outlined by protocols, rules, and regulations. QUALIFICATIONS • Excellent knowledge of case management principles. • Effective communication skills. • Excellent time management skills, problem solving, and ability to multi-task. • Familiarity with professional and technical emerging knowledge. Knowledge of: • Operational characteristics, services, and activities of the functions, programs, and operations of the assigned project or program area. • Goals and objectives of the assigned project or program area. • Methods and techniques used in the performance of duties and responsibilities specific to the area of assignment. • Information and research resources available related to areas of assignment. • Work organization and office management principles and practices. • Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, and databases. • Interpersonal skills using tact, patience, and courtesy. • Principles and practices of providing training, work direction, and guidance to lower-level office staff and student workers. • English usage, grammar, spelling, punctuation, and vocabulary. • Oral and written communication skills. • South Orange County Community College District • District organization, operations, policies, and objectives. • Pertinent federal, state, and local laws, codes, and regulations. • Microsoft 365. Ability to: • Understand the organization and operation of the assigned program area as necessary to assume assigned responsibilities. • Understand, interpret, and apply administrative and office policies and procedures as well as pertinent laws, regulations, and ordinances. • Coordinate and participate in the management of assigned project, program, or program area functions and services. • Plan, organize, and administer assigned program activities. • Establish and maintain community relationships. • Understand the nature of partnerships and identify mutual interests. • Assess community needs to develop appropriate service partnerships for assigned programs. • Use technical concepts and project management tools and techniques to effectively coordinate a project or program area and solve complex problems in creative and effective ways. • Develop recommendations for problematic areas and implement and monitor changes. • Participate in the development and administration of policies and procedures. • Participate in the preparation and administration of assigned budgets. • Coordinate projects with multiple tasks and re-prioritize as needed. • Perform a full range of complex and responsible program support as well as difficult administrative duties involving the use of independent judgment and personal initiative. • Oversee and participate in the management of the administrative functions and operations of the assigned office. • Establish, review, and revise office work priorities. • Analyze problems, identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of goals. • Use sound judgment in recognizing scope of authority. • Exercise good judgment and maintain confidentiality in maintaining critical and sensitive information, records, and reports. • Respond to requests and inquiries from students, staff, or the public; effectively present information in person or on the telephone to students, staff, or the public. • Provide specialized information and assistance to students, staff, and the general public. • Research, compile, assemble, analyze, and interpret data from diverse sources. • Prepare a variety of clear and concise administrative and financial reports. • Independently compose and prepare correspondence and memoranda. • Maintain complex and varied files and records. • Select, train, evaluate and provide work direction to assigned staff and student workers. • Plan, organize, coordinate, prioritize, perform, and delegate work. • Plan and organize work to meet schedules and changing deadlines. • Operate office equipment including computers and supporting word processing, spreadsheet, and database applications. • Adapt to changing technologies and learn functionality of new equipment and systems. • Work under steady pressure with frequent interruptions and a high degree of public contact by phone or in person. • Communicate clearly and concisely, both orally and in writing. • Establish and maintain effective working relationships with those contacted in the course of work. EDUCATION AND EXPERIENCE GUIDELINES Minimum: • The candidate will possess a minimum of a Bachelor's Degree from an accredited college or university, in an associated program, which may include health care, social work, psychology, sociology or a related field. • At least two (2) years of experience working in human services, social work, or a related field. • Preferred Qualification: Bachelor's in Social Work (BSW), Bilingual (Spanish language preferred) License or Certificate: • A valid California driver's license and proof of insurability may be required for some positions to drive a District or personal vehicle to attend meetings or pick up/deliver documents or other materials. PHYSICAL DEMANDS AND WORKING ENVIRONMENT Environment: Work is performed primarily in a standard office setting. Duties are typically performed at a desk or computer terminal; subject to noise from office equipment operation; frequent interruptions and contact in person and on the telephone with students, academic and classified staff, and others. At least minimal environmental controls are in place to assure health and comfort. Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; to verbally communicate to exchange information; and to occasionally travel to other offices or locations to attend meetings or to pick up or deliver materials. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. Additional Information: $27.50/hr Up to 25 hours per week. Schedule TBD On-site only REQUIRED APPLICATION MATERIALS Resume, cover letter, unofficial transcripts, and letter of recommendation This position is a short-term, temporary, hourly, Non-Bargaining Unit (NBU) assignment, not to exceed 160 days per fiscal year (July 1-June 30). The assignment is on an as needed basis, and may be shortened or extended at any time, due to departmental needs, with little to no notice. This recruitment will remain open until filled or withdrawn. Once you have submitted an application electronically, the current status of your application will be available to view at any time upon signing in under your personal username and password. Please do not call the Human Resources Office regarding the status of your application. Employment with the South Orange County Community College District is contingent upon successful completion of the Human Resources pre-employment ("onboarding") process. The Human Resources onboarding process may include, but is not limited to, successful completion of Live Scan fingerprinting (approx.. $70), I-9 completion, background checks, reference checks, TB testing, as well as completion of the online onboarding process. Failure to successfully complete any portion of the onboarding process will invalidate any conditional job offer received. Falsification of, or omission on, any SOCCCD pre-employment information may result in withdrawal of any conditional job offer or termination of employment. Short term, non-bargaining unit (NBU) positions may only be used on an intermittent/seasonal basis. Ed. Code sect. 88003 states "Short-term employee means any person who is employed to perform a service for the district, upon the completion of which, the service required or similar services will not be extended or needed on a continuing basis." The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. Documentation according to USCIS I-9 guidelines (i.e. ID card and Social Security card) must be presented at the time of hire. Per IRS regulations, a Social Security card must be presented at the time of hire. Inclusion, Diversity, and Equity: The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. Disability Accommodations: If you require special accommodations in the application and/or selection process, please notify District Human Resources (DHR) at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu. NBU at-will employment: After successful completion of the onboarding requirements, an individual may be employed by the South Orange County Community College District as a short-term, temporary NBU employee. Employment will be on an "if and as needed" basis, as determined by the District. NBU employment is at-will, and either party may terminate this working relationship at any time. Neither party shall be required to provide any reason for the separation. NBU employees shall not have reemployment rights or recourse to petition to be reinstated. Worksite: NBU employees are limited to working in a single position in one department/site Work schedules: Department/Division managers, administrators, and/or supervisors shall determine the work schedule of NBU employees to include the number of days and hours worked per week and the start and stop times. 160-day restriction: NBU employees will not work more than 160 days (in any combination of NBU positions) no matter how many hours per day they work. Payroll reporting period: The payroll reporting period is from the 15th of the first month to the 14th of the next month. NBU employees are paid on the 10th of the following month. Ex: Pay Period 01/15/22 through 02/14/22 will be paid on March 10th. California Sick leave: NBU employees are eligible for California Sick leave per AB1522. Information regarding AB1522 is provided to all NBU new hires during the onboarding process. Retirement information: NBU employees may not work more than 960 hours from July 1st-June 30th. NBU employees who work more than 1000 hours per fiscal year are required to contribute to the California Public Employees' Retirement System (CalPERS), through payroll deduction of about 7-9%. The District does not intend to employ NBU employees for more than 1,000 hours during any fiscal year. Sexual Harassment/Discrimination: The District is committed to providing an environment that respects the dignity of individuals and groups; is free of sexual harassment, exploitation, intimidation, violence, and other unlawful discrimination, preferential treatment, and harassment, including that which is based on any legally protected characteristic. Equal Employment Opportunity: It is the intent of the Board to establish and maintain within the District and all of its programs and activities a policy of equal opportunity in employment for all persons, and to prohibit discrimination, preferential treatment, or harassment based on sex, age, gender identity, gender expression, race, color, ethnic group identification, national origin, ancestry, religion, mental or physical disability, medical condition, genetic information, pregnancy, marital status or sexual orientation or because an individual is perceived as having one or more of the above characteristics. Confidentiality: Confidentiality of student and staff information is protected under federal law. Any information regarding students or staff that might be accessed in the course of a work assignment through a computer, student file, or other documentation, is to be used strictly to perform my job duties and may only be shared with those who are authorized to have such information. Mandated reporter: Child Abuse and Neglect Reporting: The South Orange County Community College District recognizes the responsibility of its staff to report to the appropriate agency when there is a reasonable suspicion that an abuse or neglect of a child may have occurred. Elder and Dependent Adult Abuse Reporting: It is the policy of the South Orange County Community College District to treat reports of violence against elderly persons or dependent adults as high priority criminal activity that is to be fully investigated regardless of the relationship between the victim and the suspect(s). Campus Crime and Safety Awareness: Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in Human Resources upon request. Drug-Free Environment: The District shall be free from all unlawful possession, use, or distribution of illicit drugs and alcohol by students and employees. The unlawful manufacture, distribution, dispensing, possession, or use of a controlled substance is prohibited in all facilities under the control and use of the District. Any student or employee who violates this policy will be subject to disciplinary action, consistent with local, state, or federal law, which may include the referral to an appropriate rehabilitation program, suspension, demotion, expulsion, or dismissal. Smoke Free District: It is the intent of the South Orange County Community College District to maintain an educational and workplace environment that is conductive to the health and safety of our students and employees. Realizing the health hazards posed by smoking and by second-hand smoke, it is policy of the South Orange County Community College District to maintain a smoke free environment for all district sites. SPECIAL COVID-19 NOTICE: Interviews may be held in-person (following all necessary precautions) or in a virtual format. Employees must reside in California while employed with the South Orange County Community College District (SOCCCD), even during remote work. Thank you for your continued interest in working at the SOCCCD. The SOCCCD is committed to protecting the health and wellbeing of students, faculty, staff, administrators, and the communities it serves. More information can be found on our District website by visiting https://www.socccd.edu/communications/covid-19-information . NOTICE TO ALL CANDIDATES FOR EMPLOYMENT: The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. SOCCCD will not sponsor any visa applications. DISABILITY ACCOMMODATIONS: If you require special accommodations in the application and/or selection process, please notify District Human Resources (DHR) at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu . CAMPUS CRIME AND SAFETY AWARENESS: Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in the District Human Resources (DHR) office upon request. PLEASE NOTE: A California Public Employees Retirement System (CalPERS) retiree may not accept employment until after the first 180 days of retirement. Anyone retired from CalPERS accepting permanent employment with this District will be required to reinstate as an active CalPERS member. Please contact CalPERS for additional information regarding your retirement status. Any active vested member of California State Teachers Retirement System (CalSTRS), who accepts employment with the District to perform service that requires membership in CalPERS, is eligible to elect to continue retirement system coverage under CalSTRS. DIVERSITY, EQUITY, INCLUSION, AND EQUAL EMPLOYMENT OPPORTUNITY: The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. SOCCCD IS AN EQUAL OPPORTUNITY EMPLOYER Important: You must make sure that you have completed your application for a posting by 11:59 p.m. , Pacific Time, on the posting's Job Close Date, along with any required documents , in order to be considered for the position.
Contra Costa County, CA
Martinez, California, United States
The Position Bargaining Unit: Mgmt/Unrepresented - Management Classes - Project THE DEPARTMENT: Why join the Contra Costa County Community Services Bureau? Contra Costa County is one of the largest employers in the area offering multiple career opportunities in public service. Community Services Bureau is the community action agency for Contra Costa County, and runs effective and highly regarded programs including Head Start, California Childcare and Development, and the Low-Income Home Energy Assistance Program. The Bureau’s mission is to support individuals and families to thrive as contributing members of the community by providing high quality services and learning opportunities. The incumbent needs to be collaborative, team oriented, and a progressive leader with strong communication skills. The incumbent must also possess a value system that engenders trust and confidence, and embodies a commitment to racial equity, diversity, and inclusion. The Community Services Bureau’s very capable and competent staff deliver services through the shared values of respect, responsiveness, and relationship building. The Community Services Bureau is currently recruiting for Comprehensive Services Managers to support in the following areas: The Head Start Education team, in developing, implementing, and monitoring practices that support Federal, State, and local regulations in childcare. The Child Nutrition Unit, in developing, implementing, and monitoring practices that ensure implementation of the Child Adult Care Food Program, along with Federal, state, and local regulations for childcare settings. The Low Income Home Energy Assistance Program, in developing, implementing, and monitoring policies and procedures that ensure oversight on day to day operations of the Low Income Home Energy Assistance Program that follow Federal regulations, state and local regulations. We are looking for someone who is: Able to work well under pressure Flexible and able to adapt to change Self-motivated Able to manage multiple projects Collaborative and works well with others Aware of community’s needs and invested in making a difference What you will typically be responsible for: Managing and analyzing data and compiling reports Supervising and training staff as part of a leadership team Developing and implementing policies and procedures Interagency and intra-agency collaboration Developing program goals and driving results Monitoring program requirements to ensure federal, state and county regulations are followed A few reasons you might love this job: You will work with a diverse team that is committed to delivering results Deliver programs and services that benefit the community Bureau-wide focus on staff wellness and self-care Opportunities to travel for professional development A few challenges you might face in this job: Managing programs with limited community resources while still meeting client needs Handling multiple high priority projects Staying abreast of regulatory changes from local, state, and federal agencies Competencies Required: Critical Thinking: Analytically and logically evaluating information, propositions, and claims Decision Making: Choosing optimal courses of action in a timely manner Professional & Technical Expertise: Applying technical subject matter to the job Handling Stress: Maintaining emotional stability and self-control under pressure, challenge, or adversity Innovation: Imagining and devising new and better ways of doing things Professional Integrity & Ethics: Displaying honesty, adherence to principles, and personal accountability Action & Results Focused (Taking Initiative): Initiating tasks and focusing on accomplishment Involving Others (Engaging Teams): Engaging others for input, contribution, and shared responsibility for outcomes Handling & Resolving Conflict: Managing interpersonally strained situations Valuing Diversity: Appreciating the benefits of varied backgrounds and cultures in the workplace Visionary Leadership: Taking a long-term view and building a shared vision with others; acting as a catalyst for organizational change Managing & Facilitating Change: Addressing key factors that influence successful organizational change To read the complete job description, please visit the website, www.cccounty.us/hr . The eligible list established from this recruitment may remain in effect for six (6) months. Minimum Qualifications MINIMUM QUALIFICATIONS: License Required: Candidates must possess a valid California Motor Vehicle Operator License. Out of state valid motor vehicle operator’s license will be accepted during the application process. Education: Possession of a bachelor’s degree from an accredited college or university with a major in Social Work, Child Development, Early Childhood Education, Special Education, Public Health, Health Education, Psychology, or other social science disciplines. Experience: Three (3) years of full time, or the equivalent, experience in a social service program, a community-based organization or a child development program with responsibilities for the coordination in one or more of the following areas health, mental health, disability, nutrition, education, parent involvement, or social service activities for families, one year must have been at a management or supervisory level . Substitution for Education: Completion of at least 60 semester or 90 quarter units from an accredited college or university, which must have included at least 12 semester or 18 quarter units in Child Development, Early Childhood Education, Social Work, Psychology and/or social science disciplines, and (2) two additional years of qualifying experience of the type noted above, one year must have been at a management or supervisory level, may be substituted for the required Bachelor’s degree. There is no substitution for the one year required for management or supervisory level experience. There is no substitution for education when applying as a content area specialist in health, education, family community partnership, disability and mental health and nutrition. Certification: Appointees must have, at the time of hire or within eighteen months of hire, credential or certification in social work, human services, family services, counseling or a related field, in accordance with Head Start Program Performance Standards Part 1302.91(e)(7). Special Requirements : For All Programs: Ability to meet such standards as may be required by the Federal Head Start Performance Standards, California Department of Education Title V, and California Department of Social Services Title XXII regulations dealing with pre-school and child development programs. Desirable Qualifications: Able to develop a long-term vision plan Enjoys writing to highlight program achievements Background in social services and experience with diverse population Experience in trauma informed leadership Selection Process SELECTION PROCESS To read the complete job description, please visit the website, County of Contra Costa - Class Specification Bulletin (governmentjobs.com) The eligible list established from this recruitment may be used to fill future openings for up to six (6) months. Application Filing: All applicants must apply online at https://www.governmentjobs.com/careers/contracosta and submit the information as indicated on the job announcement by the final filing date. Application Evaluation: Depending on the number of applications received, an Application Evaluation Board may be convened to evaluate and select the best-qualified candidates for invitation to the next phase of the examination. Training and Experience Evaluation: Consists of an evaluation of each candidate's relevant education, training and/or experience as presented on the application and supplemental questionnaire. (Weighted 100%) The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices. For recruitment specific questions, please contact Seantea Stewart at seantea.stewart@hrd.cccounty.us. For any technical issues, please contact the GovernmentJobs’ applicant support team for assistance at +1 855-524-5627. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identify, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits Closing Date/Time: Continuous
Aug 12, 2023
Full Time
The Position Bargaining Unit: Mgmt/Unrepresented - Management Classes - Project THE DEPARTMENT: Why join the Contra Costa County Community Services Bureau? Contra Costa County is one of the largest employers in the area offering multiple career opportunities in public service. Community Services Bureau is the community action agency for Contra Costa County, and runs effective and highly regarded programs including Head Start, California Childcare and Development, and the Low-Income Home Energy Assistance Program. The Bureau’s mission is to support individuals and families to thrive as contributing members of the community by providing high quality services and learning opportunities. The incumbent needs to be collaborative, team oriented, and a progressive leader with strong communication skills. The incumbent must also possess a value system that engenders trust and confidence, and embodies a commitment to racial equity, diversity, and inclusion. The Community Services Bureau’s very capable and competent staff deliver services through the shared values of respect, responsiveness, and relationship building. The Community Services Bureau is currently recruiting for Comprehensive Services Managers to support in the following areas: The Head Start Education team, in developing, implementing, and monitoring practices that support Federal, State, and local regulations in childcare. The Child Nutrition Unit, in developing, implementing, and monitoring practices that ensure implementation of the Child Adult Care Food Program, along with Federal, state, and local regulations for childcare settings. The Low Income Home Energy Assistance Program, in developing, implementing, and monitoring policies and procedures that ensure oversight on day to day operations of the Low Income Home Energy Assistance Program that follow Federal regulations, state and local regulations. We are looking for someone who is: Able to work well under pressure Flexible and able to adapt to change Self-motivated Able to manage multiple projects Collaborative and works well with others Aware of community’s needs and invested in making a difference What you will typically be responsible for: Managing and analyzing data and compiling reports Supervising and training staff as part of a leadership team Developing and implementing policies and procedures Interagency and intra-agency collaboration Developing program goals and driving results Monitoring program requirements to ensure federal, state and county regulations are followed A few reasons you might love this job: You will work with a diverse team that is committed to delivering results Deliver programs and services that benefit the community Bureau-wide focus on staff wellness and self-care Opportunities to travel for professional development A few challenges you might face in this job: Managing programs with limited community resources while still meeting client needs Handling multiple high priority projects Staying abreast of regulatory changes from local, state, and federal agencies Competencies Required: Critical Thinking: Analytically and logically evaluating information, propositions, and claims Decision Making: Choosing optimal courses of action in a timely manner Professional & Technical Expertise: Applying technical subject matter to the job Handling Stress: Maintaining emotional stability and self-control under pressure, challenge, or adversity Innovation: Imagining and devising new and better ways of doing things Professional Integrity & Ethics: Displaying honesty, adherence to principles, and personal accountability Action & Results Focused (Taking Initiative): Initiating tasks and focusing on accomplishment Involving Others (Engaging Teams): Engaging others for input, contribution, and shared responsibility for outcomes Handling & Resolving Conflict: Managing interpersonally strained situations Valuing Diversity: Appreciating the benefits of varied backgrounds and cultures in the workplace Visionary Leadership: Taking a long-term view and building a shared vision with others; acting as a catalyst for organizational change Managing & Facilitating Change: Addressing key factors that influence successful organizational change To read the complete job description, please visit the website, www.cccounty.us/hr . The eligible list established from this recruitment may remain in effect for six (6) months. Minimum Qualifications MINIMUM QUALIFICATIONS: License Required: Candidates must possess a valid California Motor Vehicle Operator License. Out of state valid motor vehicle operator’s license will be accepted during the application process. Education: Possession of a bachelor’s degree from an accredited college or university with a major in Social Work, Child Development, Early Childhood Education, Special Education, Public Health, Health Education, Psychology, or other social science disciplines. Experience: Three (3) years of full time, or the equivalent, experience in a social service program, a community-based organization or a child development program with responsibilities for the coordination in one or more of the following areas health, mental health, disability, nutrition, education, parent involvement, or social service activities for families, one year must have been at a management or supervisory level . Substitution for Education: Completion of at least 60 semester or 90 quarter units from an accredited college or university, which must have included at least 12 semester or 18 quarter units in Child Development, Early Childhood Education, Social Work, Psychology and/or social science disciplines, and (2) two additional years of qualifying experience of the type noted above, one year must have been at a management or supervisory level, may be substituted for the required Bachelor’s degree. There is no substitution for the one year required for management or supervisory level experience. There is no substitution for education when applying as a content area specialist in health, education, family community partnership, disability and mental health and nutrition. Certification: Appointees must have, at the time of hire or within eighteen months of hire, credential or certification in social work, human services, family services, counseling or a related field, in accordance with Head Start Program Performance Standards Part 1302.91(e)(7). Special Requirements : For All Programs: Ability to meet such standards as may be required by the Federal Head Start Performance Standards, California Department of Education Title V, and California Department of Social Services Title XXII regulations dealing with pre-school and child development programs. Desirable Qualifications: Able to develop a long-term vision plan Enjoys writing to highlight program achievements Background in social services and experience with diverse population Experience in trauma informed leadership Selection Process SELECTION PROCESS To read the complete job description, please visit the website, County of Contra Costa - Class Specification Bulletin (governmentjobs.com) The eligible list established from this recruitment may be used to fill future openings for up to six (6) months. Application Filing: All applicants must apply online at https://www.governmentjobs.com/careers/contracosta and submit the information as indicated on the job announcement by the final filing date. Application Evaluation: Depending on the number of applications received, an Application Evaluation Board may be convened to evaluate and select the best-qualified candidates for invitation to the next phase of the examination. Training and Experience Evaluation: Consists of an evaluation of each candidate's relevant education, training and/or experience as presented on the application and supplemental questionnaire. (Weighted 100%) The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices. For recruitment specific questions, please contact Seantea Stewart at seantea.stewart@hrd.cccounty.us. For any technical issues, please contact the GovernmentJobs’ applicant support team for assistance at +1 855-524-5627. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identify, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits Closing Date/Time: Continuous
Contra Costa County, CA
Martinez, California, United States
The Position Bargaining Unit: Mgmt/Unrepresented - Management Classes - Project THE DEPARTMENT: Why join the Contra Costa County Community Services Bureau? Contra Costa County is one of the largest employers in the area offering multiple career opportunities in public service. Employment and Human Services Department partners with the community to deliver quality services and programs. Community Services Bureau is the community action agency for Contra Costa County, and runs effective and highly regarded programs including Head Start, California Childcare and Development, and the Low-Income Home Energy Assistance Program. The Bureau’s mission is to support individuals and families to thrive as contributing members of the community by providing high quality services and learning opportunities. The incumbent needs to be collaborative, team oriented, and progressive leader with strong communication skills. The incumbent must also possess a value system that engenders trust and confidence, and embodies a commitment to racial equity, diversity, and inclusion. Community Services Bureau’s very capable and competent staff deliver services through the shared values of respect, responsiveness, and relationship building. THE OPPORTUNITY: The Community Services Bureau is currently recruiting for Comprehensive Services Assistant Managers to support in the following areas: Stage 2 and Alternative Payment Programs- supporting families and providers accessing funds for childcare subsidies. Head Start Childcare Programs- supporting families accessing childcare with the Community Services Bureau. Quality Management Team- Providing monitoring support in the oversight of Federal, State and local regulations in county wide childcare programs. Community Action Program- supporting community organization that receive CSBG Block grant funding through the Community Services Bureau to ensure regulations are met and maintained. We are looking for someone who is: A critical thinker Flexible and able to adapt to change Self-motivated Able to manage multiple assignments Collaborative and works well with others Aware of community’s needs and invested in making a difference What you will typically be responsible for: Analyzing data and compiling reports Understanding and implementing policies and procedures Collaborating within and across units Supervising and training direct reports Working directly with families and community members to facilitate program services Monitoring within assigned unit to ensure adherence to federal, state and county regulations A few reasons you might love this job: You will work with a diverse team that is committed to delivering results Bureau-wide focus on staff wellness and self-care Opportunities to travel for professional development You will deliver programs and services that benefit the community A few challenges you might face in this job: Managing programs with limited community resources while still meeting client needs Handling multiple high priority projects Staying abreast of regulatory changes from local, state, and federal agencies Competencies Required: Critical Thinking: Analytically and logically evaluating information, propositions, and claims Decision Making: Choosing optimal courses of action in a timely manner Professional & Technical Expertise: Applying technical subject matter to the job Handling Stress: Maintaining emotional stability and self-control under pressure, challenge, or adversity Innovation: Imagining and devising new and better ways of doing things Professional Integrity & Ethics: Displaying honesty, adherence to principles, and personal accountability Self-Management: Showing personal organization, self-discipline, and dependability Building & Maintaining Relationships: Establishing rapport and maintaining mutually productive relationships Handling & Resolving Conflict: Managing interpersonally strained situations Valuing Diversity: Appreciating the benefits of varied backgrounds and cultures in the workplace Visionary Leadership: Taking a long-term view and building a shared vision with others; acting as a catalyst for organizational change Managing & Facilitating Change: Addressing key factors that influence successful organizational change To read the complete job description, please visit the website, www.cccounty.us/hr . The eligible list established from this recruitment may remain in effect for six (6) months. Minimum Qualifications MINIMUM QUALIFICATIONS License Required: Possession of a valid California Motor Vehicle Operator License. Out of state valid motor vehicle operator’s license will be accepted during the application process. Education: Completion of at least 60 semester or 90 quarter units from an accredited college or university, which must have included at least 9 semester or 12 quarter units in Child Development, Early Childhood Education, Social Work, Psychology and/or social science disciplines. Experience: Two (2) years of full-time (or the equivalent of full-time) experience in a social service program or a community-based organization or a Child Development program with responsibilities for the coordination of health, mental health, disability, nutrition, education, parent involvement, - or social service activities for enrolled families. Substitution: Two (2) year of additional full-time or equivalent experience of the type noted above may be substituted for the required academic units Certification: Appointees must have, at the time of hire or within eighteen months of hire, credential or certification in social work, human services, family services, counseling, or a related field. Desirable Qualifications: Knowledge of State and Federal rules and regulations Strong interpersonal skills Background in social services and experience with diverse populations Experience in trauma informed leadership Selection Process SELECTION PROCESS To read the complete job description, please visit the website, County of Contra Costa - Class Specification Bulletin (governmentjobs.com) The eligible list established from this recruitment may be used to fill future openings for up to six (6) months. Application Filing: All applicants must apply online at https://www.governmentjobs.com/careers/contracosta and submit the information as indicated on the job announcement by the final filing date. Application Evaluation: Depending on the number of applications received, an Application Evaluation Board may be convened to evaluate and select the best-qualified candidates for invitation to the next phase of the examination. Training and Experience Evaluation: Consists of an evaluation of each candidate's relevant education, training and/or experience as presented on the application and supplemental questionnaire. (Weighted 100%) The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices. For recruitment specific questions, please contact Seantea Stewart at seantea.stewart@hrd.cccounty.us. For any technical issues, please contact the GovernmentJobs’ applicant support team for assistance at +1 855-524-5627. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identify, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits Closing Date/Time: Continuous
Aug 12, 2023
Full Time
The Position Bargaining Unit: Mgmt/Unrepresented - Management Classes - Project THE DEPARTMENT: Why join the Contra Costa County Community Services Bureau? Contra Costa County is one of the largest employers in the area offering multiple career opportunities in public service. Employment and Human Services Department partners with the community to deliver quality services and programs. Community Services Bureau is the community action agency for Contra Costa County, and runs effective and highly regarded programs including Head Start, California Childcare and Development, and the Low-Income Home Energy Assistance Program. The Bureau’s mission is to support individuals and families to thrive as contributing members of the community by providing high quality services and learning opportunities. The incumbent needs to be collaborative, team oriented, and progressive leader with strong communication skills. The incumbent must also possess a value system that engenders trust and confidence, and embodies a commitment to racial equity, diversity, and inclusion. Community Services Bureau’s very capable and competent staff deliver services through the shared values of respect, responsiveness, and relationship building. THE OPPORTUNITY: The Community Services Bureau is currently recruiting for Comprehensive Services Assistant Managers to support in the following areas: Stage 2 and Alternative Payment Programs- supporting families and providers accessing funds for childcare subsidies. Head Start Childcare Programs- supporting families accessing childcare with the Community Services Bureau. Quality Management Team- Providing monitoring support in the oversight of Federal, State and local regulations in county wide childcare programs. Community Action Program- supporting community organization that receive CSBG Block grant funding through the Community Services Bureau to ensure regulations are met and maintained. We are looking for someone who is: A critical thinker Flexible and able to adapt to change Self-motivated Able to manage multiple assignments Collaborative and works well with others Aware of community’s needs and invested in making a difference What you will typically be responsible for: Analyzing data and compiling reports Understanding and implementing policies and procedures Collaborating within and across units Supervising and training direct reports Working directly with families and community members to facilitate program services Monitoring within assigned unit to ensure adherence to federal, state and county regulations A few reasons you might love this job: You will work with a diverse team that is committed to delivering results Bureau-wide focus on staff wellness and self-care Opportunities to travel for professional development You will deliver programs and services that benefit the community A few challenges you might face in this job: Managing programs with limited community resources while still meeting client needs Handling multiple high priority projects Staying abreast of regulatory changes from local, state, and federal agencies Competencies Required: Critical Thinking: Analytically and logically evaluating information, propositions, and claims Decision Making: Choosing optimal courses of action in a timely manner Professional & Technical Expertise: Applying technical subject matter to the job Handling Stress: Maintaining emotional stability and self-control under pressure, challenge, or adversity Innovation: Imagining and devising new and better ways of doing things Professional Integrity & Ethics: Displaying honesty, adherence to principles, and personal accountability Self-Management: Showing personal organization, self-discipline, and dependability Building & Maintaining Relationships: Establishing rapport and maintaining mutually productive relationships Handling & Resolving Conflict: Managing interpersonally strained situations Valuing Diversity: Appreciating the benefits of varied backgrounds and cultures in the workplace Visionary Leadership: Taking a long-term view and building a shared vision with others; acting as a catalyst for organizational change Managing & Facilitating Change: Addressing key factors that influence successful organizational change To read the complete job description, please visit the website, www.cccounty.us/hr . The eligible list established from this recruitment may remain in effect for six (6) months. Minimum Qualifications MINIMUM QUALIFICATIONS License Required: Possession of a valid California Motor Vehicle Operator License. Out of state valid motor vehicle operator’s license will be accepted during the application process. Education: Completion of at least 60 semester or 90 quarter units from an accredited college or university, which must have included at least 9 semester or 12 quarter units in Child Development, Early Childhood Education, Social Work, Psychology and/or social science disciplines. Experience: Two (2) years of full-time (or the equivalent of full-time) experience in a social service program or a community-based organization or a Child Development program with responsibilities for the coordination of health, mental health, disability, nutrition, education, parent involvement, - or social service activities for enrolled families. Substitution: Two (2) year of additional full-time or equivalent experience of the type noted above may be substituted for the required academic units Certification: Appointees must have, at the time of hire or within eighteen months of hire, credential or certification in social work, human services, family services, counseling, or a related field. Desirable Qualifications: Knowledge of State and Federal rules and regulations Strong interpersonal skills Background in social services and experience with diverse populations Experience in trauma informed leadership Selection Process SELECTION PROCESS To read the complete job description, please visit the website, County of Contra Costa - Class Specification Bulletin (governmentjobs.com) The eligible list established from this recruitment may be used to fill future openings for up to six (6) months. Application Filing: All applicants must apply online at https://www.governmentjobs.com/careers/contracosta and submit the information as indicated on the job announcement by the final filing date. Application Evaluation: Depending on the number of applications received, an Application Evaluation Board may be convened to evaluate and select the best-qualified candidates for invitation to the next phase of the examination. Training and Experience Evaluation: Consists of an evaluation of each candidate's relevant education, training and/or experience as presented on the application and supplemental questionnaire. (Weighted 100%) The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices. For recruitment specific questions, please contact Seantea Stewart at seantea.stewart@hrd.cccounty.us. For any technical issues, please contact the GovernmentJobs’ applicant support team for assistance at +1 855-524-5627. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identify, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits Closing Date/Time: Continuous
Sonoma County, CA
Santa Rosa, California, United States
Position Information The County of Sonoma Department of Health Services (DHS) is seeking multiple experienced Behavioral Health Program Managers to join our team! Starting Salary up to $63.64/hour ($132,824/year) plus a competitive total compensation package!* NOTE: This position requires current, active State of California licensure as either a Licensed Clinical Social Worker (LCSW), Marriage and Family Therapist (MFT), Licensed Professional Clinical Counselor (LPCC), Registered Nurse (RN), or Licensed Psychologist (LP). DHS is recruiting to fill two full-time Behavioral Health Program Manager (BHPM) positions within our Community Mental Health Clinics (CMHC) program and our Youth Access Program. The BHPMs oversee various programs within our Adult Services, Youth Services, and Program support teams. If you are interested in one or both of these positions, we encourage you to apply now! Community Mental Health Clinics Program Our CMHC's serve individuals in Sonoma County by providing outreach and engagement as well as outpatient specialty mental health care. Our program serves those who are homeless and/or have co-occurring substance abuse disorder problems, as well as underserved racially and ethnically diverse communities. Youth Access Program The Youth Access program serves as the front door to Youth and Family Services (YFS), providing services for severely emotionally disturbed children and youth up to age 18 providing access to county residents that including, assessments, case management, crisis intervention and stabilization, psychiatric evaluation, medication monitoring, therapy, and rehabilitation services. BHPM's oversee the daily operations of programs within your assigned sections, establish, implement, monitor standards of care, and respond to client issues as needed. Additional duties include: Providing administrative and clinical supervision of Behavioral Health Clinicians providing services to clients, including hiring, training, development, and progressive discipline Participating in the development of new programs, services, and clinical modalities Attending meetings to plan, coordinate, and lead efforts to serve clients in our programs Acting as the liaison between behavioral health, referring parties in our community, and all other programs Providing clinical guidance and consultation for complex cases clients experiencing a crisis Monitoring program services, outcomes, adherence to requirements, and the quality and quantity of work produced by staff These positions work a regular schedule, Monday through Friday, 8 am to 5 pm, and may be eligible for an alternate or hybrid/telework schedule after completion of a probationary period, depending on program needs. After-hours work may be required on occasion. In addition to being organized, independent, and self-motivated, the ideal candidates for this position will possess: Prior experience managing behavioral health programs, serving individuals with mental health needs Knowledge of principles of mental health and substance use disorder recovery, trauma-informed care, and harm reduction Familiarity with the DHS Behavioral Health Division as well as with community-based organizations providing services to our clients Excellent skills in conflict resolution and problem-solving Successful completion of a clinical supervision course through the Board of Behavioral Sciences is desirable Experience supervising professional clinical staff, providing clinical supervision, and providing education to the community regarding mental health issues Excellent written and verbal communication skills What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to flexible work arrangements and excellent benefits* including: Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $2,000 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Salary Resolution (SalRes) and our Employee Benefits Directory . This employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. County employees who wish to be considered for future positions should consider applying to this recruitment. The Civil Service title for this classification is Health Program Manager. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Education: Academic course work which would provide the opportunity to acquire the knowledge and abilities listed. Normally, a Baccalaureate Degree from an accredited college or university or employer approved training in psychology, sociology, counseling, health care administration, public administration, business administration, management, accounting, statistics, personnel or closely related courses would provide such opportunity. A Masters Degree is desirable. Experience: Any combination of experience which would provide the opportunity to acquire the knowledge and abilities listed. Normally, three years of full time, paid experience in a position which provided the opportunity to perform professional clinical, counseling and/or managerial services with a public or private organization engaged in the provision of health services, and /or counseling would provide such and opportunity. Desirable qualification: Experience in direct first line supervision of professional, administrative and clerical is desirable. License: Some positions within the Health Services Department may require the possession of a professional license in medicine, clinical psychology, clinical social work, marriage, family and child counseling, registered nursing; or specifically related to the division managed; some positions may also require the possession of a valid California driver's license. Special Qualification: Positions within the Alcohol and Other Drug Services Division must register, obtain, and maintain a Counselor Certification as defined by the California Code of Regulations, Chapter 8: Certification of Alcohol and Other Drug Counselors. Upon appointment to this class, employees will have six months to register and five years to obtain Certification from an ADP approved certifying organization whose curriculum includes a minimum of 240 hours of formal classroom training. Human Resources will waive the Counselor Certification requirement for licensed professionals (or registered interns) who successfully pass a written examination similar to that administered for Certification. This examination will be administered by the Sonoma County Human Resources Department, and will be designed to measure those areas included in the curriculum required for certification. Knowledge, Skills, and Abilities Considerable knowledge of: principles and practices relating to the management of a managed care health services delivery system which includes methods to conduct analytical studies related to program improvements; acceptable cost projection methods, acceptable revenue assumptions procedures and accepted customer survey methods; current issues and trends affecting the program(s) under management control. Working knowledge of: operations and functions of County government including budget development and personnel management procedures; contemporary principles, practices and theory of management techniques; Federal, State and local laws and regulations pertaining to the corresponding Health Services division; contemporary medical, and/or psychiatric protocols and practice; or psychological effects of chemical dependency; modern education, treatment & rehabilitation techniques used in the appropriate health services program; group dynamics as it relates to public organizations; research methodology, report writing and basic statistics and their application; effective personnel and supervisory techniques; written and oral communications skills, including language mechanics, syntax and English composition; modern office methods and procedures. Ability to: manage a health services delivery system which includes the skill to conduct analytical studies related to program improvements; the skill to develop realistic cost projections, the skill to produce acceptable revenue assumptions and the skill to develop, conduct and analyze customer surveys; establish program goals and measurable objectives and perform acceptable data collection, interpretation and evaluation to assess program performance; understand, interpret and apply Federal, State and local legislation, rules, regulations and ordinances and relate them to the program(s) goals and objectives; adapt currently accepted treatment and/or management philosophies and theories and apply them to program operations; communicate effectively by writing or by presenting formal and informal oral presentations; effectively manage and supervise the work of professional, technical and clerical employees; establish and maintain effective working relationships with County management personnel, employees, community based organizations, the public and others who have an interest in health services; work effectively with the medical and/or psychiatric professionals; use principles of inductive and deductive reasoning to validate recommendations; persuade, rationalize and project consequences of decisions and/or recommendations; analyze administrative problems, budgets, and a variety of program, systems, and procedures. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all your employers and positions held within the last ten years in the work history section of your application and should be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the application, examination, and department selection processes. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions may be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for thorough assessment of your qualifications. Responses which state "See Resume" or "See Application" may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (Weight 100%). Each application and supplemental questionnaire will be thoroughly evaluated for satisfaction of minimum qualifications and relevance of educational coursework, training, experience, knowledge, and abilities that relate to this position. Candidates possessing the most appropriate job-related qualifications will be placed on an employment list and referred to the department for selection interviews. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted on-line at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Continuous recruitments may close without notice at any time that a sufficient number of qualified applications have been received. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: BH HR Technician: RR IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: MANAGEMENT* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation accrual and sick leave accruals; additional management leave annually; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choice of five health plans (a PPO, EPO, HMO, and two deductible HMOs) with a County paid premium contribution. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: 10/2/2023 11:59 PM Pacific
Sep 12, 2023
Full Time
Position Information The County of Sonoma Department of Health Services (DHS) is seeking multiple experienced Behavioral Health Program Managers to join our team! Starting Salary up to $63.64/hour ($132,824/year) plus a competitive total compensation package!* NOTE: This position requires current, active State of California licensure as either a Licensed Clinical Social Worker (LCSW), Marriage and Family Therapist (MFT), Licensed Professional Clinical Counselor (LPCC), Registered Nurse (RN), or Licensed Psychologist (LP). DHS is recruiting to fill two full-time Behavioral Health Program Manager (BHPM) positions within our Community Mental Health Clinics (CMHC) program and our Youth Access Program. The BHPMs oversee various programs within our Adult Services, Youth Services, and Program support teams. If you are interested in one or both of these positions, we encourage you to apply now! Community Mental Health Clinics Program Our CMHC's serve individuals in Sonoma County by providing outreach and engagement as well as outpatient specialty mental health care. Our program serves those who are homeless and/or have co-occurring substance abuse disorder problems, as well as underserved racially and ethnically diverse communities. Youth Access Program The Youth Access program serves as the front door to Youth and Family Services (YFS), providing services for severely emotionally disturbed children and youth up to age 18 providing access to county residents that including, assessments, case management, crisis intervention and stabilization, psychiatric evaluation, medication monitoring, therapy, and rehabilitation services. BHPM's oversee the daily operations of programs within your assigned sections, establish, implement, monitor standards of care, and respond to client issues as needed. Additional duties include: Providing administrative and clinical supervision of Behavioral Health Clinicians providing services to clients, including hiring, training, development, and progressive discipline Participating in the development of new programs, services, and clinical modalities Attending meetings to plan, coordinate, and lead efforts to serve clients in our programs Acting as the liaison between behavioral health, referring parties in our community, and all other programs Providing clinical guidance and consultation for complex cases clients experiencing a crisis Monitoring program services, outcomes, adherence to requirements, and the quality and quantity of work produced by staff These positions work a regular schedule, Monday through Friday, 8 am to 5 pm, and may be eligible for an alternate or hybrid/telework schedule after completion of a probationary period, depending on program needs. After-hours work may be required on occasion. In addition to being organized, independent, and self-motivated, the ideal candidates for this position will possess: Prior experience managing behavioral health programs, serving individuals with mental health needs Knowledge of principles of mental health and substance use disorder recovery, trauma-informed care, and harm reduction Familiarity with the DHS Behavioral Health Division as well as with community-based organizations providing services to our clients Excellent skills in conflict resolution and problem-solving Successful completion of a clinical supervision course through the Board of Behavioral Sciences is desirable Experience supervising professional clinical staff, providing clinical supervision, and providing education to the community regarding mental health issues Excellent written and verbal communication skills What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to flexible work arrangements and excellent benefits* including: Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $2,000 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Salary Resolution (SalRes) and our Employee Benefits Directory . This employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. County employees who wish to be considered for future positions should consider applying to this recruitment. The Civil Service title for this classification is Health Program Manager. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Education: Academic course work which would provide the opportunity to acquire the knowledge and abilities listed. Normally, a Baccalaureate Degree from an accredited college or university or employer approved training in psychology, sociology, counseling, health care administration, public administration, business administration, management, accounting, statistics, personnel or closely related courses would provide such opportunity. A Masters Degree is desirable. Experience: Any combination of experience which would provide the opportunity to acquire the knowledge and abilities listed. Normally, three years of full time, paid experience in a position which provided the opportunity to perform professional clinical, counseling and/or managerial services with a public or private organization engaged in the provision of health services, and /or counseling would provide such and opportunity. Desirable qualification: Experience in direct first line supervision of professional, administrative and clerical is desirable. License: Some positions within the Health Services Department may require the possession of a professional license in medicine, clinical psychology, clinical social work, marriage, family and child counseling, registered nursing; or specifically related to the division managed; some positions may also require the possession of a valid California driver's license. Special Qualification: Positions within the Alcohol and Other Drug Services Division must register, obtain, and maintain a Counselor Certification as defined by the California Code of Regulations, Chapter 8: Certification of Alcohol and Other Drug Counselors. Upon appointment to this class, employees will have six months to register and five years to obtain Certification from an ADP approved certifying organization whose curriculum includes a minimum of 240 hours of formal classroom training. Human Resources will waive the Counselor Certification requirement for licensed professionals (or registered interns) who successfully pass a written examination similar to that administered for Certification. This examination will be administered by the Sonoma County Human Resources Department, and will be designed to measure those areas included in the curriculum required for certification. Knowledge, Skills, and Abilities Considerable knowledge of: principles and practices relating to the management of a managed care health services delivery system which includes methods to conduct analytical studies related to program improvements; acceptable cost projection methods, acceptable revenue assumptions procedures and accepted customer survey methods; current issues and trends affecting the program(s) under management control. Working knowledge of: operations and functions of County government including budget development and personnel management procedures; contemporary principles, practices and theory of management techniques; Federal, State and local laws and regulations pertaining to the corresponding Health Services division; contemporary medical, and/or psychiatric protocols and practice; or psychological effects of chemical dependency; modern education, treatment & rehabilitation techniques used in the appropriate health services program; group dynamics as it relates to public organizations; research methodology, report writing and basic statistics and their application; effective personnel and supervisory techniques; written and oral communications skills, including language mechanics, syntax and English composition; modern office methods and procedures. Ability to: manage a health services delivery system which includes the skill to conduct analytical studies related to program improvements; the skill to develop realistic cost projections, the skill to produce acceptable revenue assumptions and the skill to develop, conduct and analyze customer surveys; establish program goals and measurable objectives and perform acceptable data collection, interpretation and evaluation to assess program performance; understand, interpret and apply Federal, State and local legislation, rules, regulations and ordinances and relate them to the program(s) goals and objectives; adapt currently accepted treatment and/or management philosophies and theories and apply them to program operations; communicate effectively by writing or by presenting formal and informal oral presentations; effectively manage and supervise the work of professional, technical and clerical employees; establish and maintain effective working relationships with County management personnel, employees, community based organizations, the public and others who have an interest in health services; work effectively with the medical and/or psychiatric professionals; use principles of inductive and deductive reasoning to validate recommendations; persuade, rationalize and project consequences of decisions and/or recommendations; analyze administrative problems, budgets, and a variety of program, systems, and procedures. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all your employers and positions held within the last ten years in the work history section of your application and should be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the application, examination, and department selection processes. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions may be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for thorough assessment of your qualifications. Responses which state "See Resume" or "See Application" may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (Weight 100%). Each application and supplemental questionnaire will be thoroughly evaluated for satisfaction of minimum qualifications and relevance of educational coursework, training, experience, knowledge, and abilities that relate to this position. Candidates possessing the most appropriate job-related qualifications will be placed on an employment list and referred to the department for selection interviews. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted on-line at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Continuous recruitments may close without notice at any time that a sufficient number of qualified applications have been received. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: BH HR Technician: RR IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: MANAGEMENT* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation accrual and sick leave accruals; additional management leave annually; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choice of five health plans (a PPO, EPO, HMO, and two deductible HMOs) with a County paid premium contribution. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: 10/2/2023 11:59 PM Pacific
Contra Costa County, CA
Contra Costa County, California, United States
The Position **Recruitment Reopened - Candidates that previously applied do not need to apply ** Bargaining Unit: Mgmt/Unrepresented - Management Classes - Project Why join the Contra Costa County Community Services Bureau? The Contra Costa Community Services Bureau is seeking registered dietitian candidates to fill one (1) vacancy for Comprehensive Services Manager - Project for their Nutrition Program within the Head Start Program. Candidates must possess current registration as a Dietitian issued by the Commission on Dietetic Registration/Academy of Nutrition and Dietetics to be eligible. Community Services Bureau is the community action agency for Contra Costa County, and runs effective and highly regarded project funded programs including Head Start, California Childcare and Development, and the Low-Income Home Energy Assistance Program. The Bureau’s mission is to support individuals and families to thrive as contributing members of the community by providing high quality services and learning opportunities. The project based Head Start program has been providing services to children and families of Contra Costa County for over 50 years. The incumbent needs to be collaborative, team oriented, and a progressive leader with strong communication skills. The incumbent must also possess a value system that engenders trust and confidence, and embodies a commitment to racial equity, diversity, and inclusion. The Community Services Bureau’s very capable and competent staff deliver services through the shared values of respect, responsiveness, and relationship building. We are looking for someone who is: Able to work well under pressure Flexible and able to adapt to change Self-motivated Able to manage multiple projects Collaborative and works well with others Aware of community’s needs and invested in making a difference What you will typically be responsible for: Managing and analyzing data and compiling reports Managing dietary needs of children between the age of 0-5 years that are enrolled in CBS childcare Developing and implementing, and training on policies and procedures related to the Nutrition standards and CACFP guideline Interagency and intra-agency collaboration Developing program goals and driving results Monitoring program requirements to ensure federal, state and county regulations are followed (Head Start Performance Standards and Child and Adult Care Food Program) A few reasons you might love this job: You will work with a diverse team that is committed to delivering results You will deliver programs and services that benefit the community You will work in a Bureau that is focused on staff wellness and self-care You will have opportunities to travel for professional development A few challenges you might face in this job: You will be responsible for managing programs with limited community resources while still meeting client needs You will be tasked with handling multiple high priority projects You will need to stay abreast of regulatory changes from local, state, and federal agencies Competencies Required: Critical Thinking: Analytically and logically evaluating information, propositions, and claims Decision Making: Choosing optimal courses of action in a timely manner Professional & Technical Expertise: Applying technical subject matter to the job Handling Stress: Maintaining emotional stability and self-control under pressure, challenge, or adversity Innovation: Imagining and devising new and better ways of doing things Professional Integrity & Ethics: Displaying honesty, adherence to principles, and personal accountability Action & Results Focused (Taking Initiative): Initiating tasks and focusing on accomplishment Involving Others (Engaging Teams): Engaging others for input, contribution, and shared responsibility for outcomes Handling & Resolving Conflict: Managing interpersonally strained situations Valuing Diversity: Appreciating the benefits of varied backgrounds and cultures in the workplace Visionary Leadership: Taking a long-term view and building a shared vision with others; acting as a catalyst for organizational change Managing & Facilitating Change: Addressing key factors that influence successful organizational change To read the complete job description, please visit the website, www.cccounty.us/hr . The eligible list established from this recruitment may remain in effect for six (6) months. Minimum Qualifications License Required: Candidates must possess a valid California Motor Vehicle Operator License. Out of state valid motor vehicle operator’s license will be accepted during the application process. Education: Possession of a Bachelor’s degree from an accredited college or university with a major in Social Work, Child Development, Early Childhood Education, Special Education, Public Health, Health Education, Psychology, or other social science disciplines. Experience: Three (3) years of full time, or its equivalent, experience coordinating services in one or more of the following areas: health, mental health, disability, nutrition, education, parent involvement, or social service activities for families, in a social service program, a community-based organization or a child development program One (1) year must have been at a management or supervisory level. Substitution for Education: Education substitution is only applicable for positions assigned to the following program: social services.Completion of at least 60 semester or 90 quarter units from an accredited college or university, which must have included at least 12 semester or 18 quarter units in Child Development, Early Childhood Education, Social Work, Psychology and/or social science disciplines, AND two (2) additional years of qualifying experience of the type noted above, to include one (1) year at a management or supervisory level, may be substituted for the required Bachelor’s degree. Note: There is no substitution for the one (1) year requirement of management or supervisory level experience. There is no substitution for education when applying as a content area specialist in health, education, family community partnership, disability and mental health and nutrition. Certification: Appointees must have, at the time of hire or within eighteen months of hire, credential or certification in social work, human services, family services, counseling or a related field, in accordance with Head Start Program Performance Standards Part 1302.91(e)(7). Other Requirements: As required by law, all appointees must successfully pass fingerprint, tuberculosis clearances and a physical examination. Upon hire, all appointees must have current required immunizations. Special Requirements : For Nutrition Program: Candidate must possess and maintain throughout the duration of employment current registration as a Dietitian issued by the Commission on Dietetic Registration/Academy of Nutrition and Dietetics. Desirable Qualifications: Experience in Head Start and/ or the Child and Adult Care Food Program Background in social services and experience working with a diverse population Experience in trauma informed leadership Selection Process Application Filing: All applicants must apply on-line at www.cccounty.us/hr and submit the information as indicated on the job announcement by the final filing date. A completed Supplemental Questionnaire is required at the time of applying. Application Evaluation: Depending on the number of applications received, an Application Evaluation Board may be convened to evaluate and select the best-qualified candidates for invitation to the next phase of selection. The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices. For recruitment specific questions, please contact Matthew Damm at matthew.damm@hrd.cccounty.us For any technical issues, please contact the Government Jobs’ applicant support team for assistance at +1 855-524-5627. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits Closing Date/Time: Continuous
Aug 29, 2023
Full Time
The Position **Recruitment Reopened - Candidates that previously applied do not need to apply ** Bargaining Unit: Mgmt/Unrepresented - Management Classes - Project Why join the Contra Costa County Community Services Bureau? The Contra Costa Community Services Bureau is seeking registered dietitian candidates to fill one (1) vacancy for Comprehensive Services Manager - Project for their Nutrition Program within the Head Start Program. Candidates must possess current registration as a Dietitian issued by the Commission on Dietetic Registration/Academy of Nutrition and Dietetics to be eligible. Community Services Bureau is the community action agency for Contra Costa County, and runs effective and highly regarded project funded programs including Head Start, California Childcare and Development, and the Low-Income Home Energy Assistance Program. The Bureau’s mission is to support individuals and families to thrive as contributing members of the community by providing high quality services and learning opportunities. The project based Head Start program has been providing services to children and families of Contra Costa County for over 50 years. The incumbent needs to be collaborative, team oriented, and a progressive leader with strong communication skills. The incumbent must also possess a value system that engenders trust and confidence, and embodies a commitment to racial equity, diversity, and inclusion. The Community Services Bureau’s very capable and competent staff deliver services through the shared values of respect, responsiveness, and relationship building. We are looking for someone who is: Able to work well under pressure Flexible and able to adapt to change Self-motivated Able to manage multiple projects Collaborative and works well with others Aware of community’s needs and invested in making a difference What you will typically be responsible for: Managing and analyzing data and compiling reports Managing dietary needs of children between the age of 0-5 years that are enrolled in CBS childcare Developing and implementing, and training on policies and procedures related to the Nutrition standards and CACFP guideline Interagency and intra-agency collaboration Developing program goals and driving results Monitoring program requirements to ensure federal, state and county regulations are followed (Head Start Performance Standards and Child and Adult Care Food Program) A few reasons you might love this job: You will work with a diverse team that is committed to delivering results You will deliver programs and services that benefit the community You will work in a Bureau that is focused on staff wellness and self-care You will have opportunities to travel for professional development A few challenges you might face in this job: You will be responsible for managing programs with limited community resources while still meeting client needs You will be tasked with handling multiple high priority projects You will need to stay abreast of regulatory changes from local, state, and federal agencies Competencies Required: Critical Thinking: Analytically and logically evaluating information, propositions, and claims Decision Making: Choosing optimal courses of action in a timely manner Professional & Technical Expertise: Applying technical subject matter to the job Handling Stress: Maintaining emotional stability and self-control under pressure, challenge, or adversity Innovation: Imagining and devising new and better ways of doing things Professional Integrity & Ethics: Displaying honesty, adherence to principles, and personal accountability Action & Results Focused (Taking Initiative): Initiating tasks and focusing on accomplishment Involving Others (Engaging Teams): Engaging others for input, contribution, and shared responsibility for outcomes Handling & Resolving Conflict: Managing interpersonally strained situations Valuing Diversity: Appreciating the benefits of varied backgrounds and cultures in the workplace Visionary Leadership: Taking a long-term view and building a shared vision with others; acting as a catalyst for organizational change Managing & Facilitating Change: Addressing key factors that influence successful organizational change To read the complete job description, please visit the website, www.cccounty.us/hr . The eligible list established from this recruitment may remain in effect for six (6) months. Minimum Qualifications License Required: Candidates must possess a valid California Motor Vehicle Operator License. Out of state valid motor vehicle operator’s license will be accepted during the application process. Education: Possession of a Bachelor’s degree from an accredited college or university with a major in Social Work, Child Development, Early Childhood Education, Special Education, Public Health, Health Education, Psychology, or other social science disciplines. Experience: Three (3) years of full time, or its equivalent, experience coordinating services in one or more of the following areas: health, mental health, disability, nutrition, education, parent involvement, or social service activities for families, in a social service program, a community-based organization or a child development program One (1) year must have been at a management or supervisory level. Substitution for Education: Education substitution is only applicable for positions assigned to the following program: social services.Completion of at least 60 semester or 90 quarter units from an accredited college or university, which must have included at least 12 semester or 18 quarter units in Child Development, Early Childhood Education, Social Work, Psychology and/or social science disciplines, AND two (2) additional years of qualifying experience of the type noted above, to include one (1) year at a management or supervisory level, may be substituted for the required Bachelor’s degree. Note: There is no substitution for the one (1) year requirement of management or supervisory level experience. There is no substitution for education when applying as a content area specialist in health, education, family community partnership, disability and mental health and nutrition. Certification: Appointees must have, at the time of hire or within eighteen months of hire, credential or certification in social work, human services, family services, counseling or a related field, in accordance with Head Start Program Performance Standards Part 1302.91(e)(7). Other Requirements: As required by law, all appointees must successfully pass fingerprint, tuberculosis clearances and a physical examination. Upon hire, all appointees must have current required immunizations. Special Requirements : For Nutrition Program: Candidate must possess and maintain throughout the duration of employment current registration as a Dietitian issued by the Commission on Dietetic Registration/Academy of Nutrition and Dietetics. Desirable Qualifications: Experience in Head Start and/ or the Child and Adult Care Food Program Background in social services and experience working with a diverse population Experience in trauma informed leadership Selection Process Application Filing: All applicants must apply on-line at www.cccounty.us/hr and submit the information as indicated on the job announcement by the final filing date. A completed Supplemental Questionnaire is required at the time of applying. Application Evaluation: Depending on the number of applications received, an Application Evaluation Board may be convened to evaluate and select the best-qualified candidates for invitation to the next phase of selection. The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices. For recruitment specific questions, please contact Matthew Damm at matthew.damm@hrd.cccounty.us For any technical issues, please contact the Government Jobs’ applicant support team for assistance at +1 855-524-5627. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits Closing Date/Time: Continuous
Introduction THIS IS A NEW ASSEMBLED EXAMINATION. The eligible list resulting from this examination will cancel any existing list and may last approximately one year but can be extended. Supplemental Questionnaire: A properly completed Supplemental Questionnaire must be submitted with each application. Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Failure to submit the Supplemental Questionnaire will result in disqualification. Applications and Supplemental Questionnaires will only be accepted online. DESCRIPTION THE COUNTY Established in 1853, Alameda County has a population of over 1.6 million residents making it the second largest county in the Bay Area and the seventh largest in the State. The County encompasses 14 cities including Alameda, Albany, Berkeley, Dublin, Emeryville, Fremont, Hayward, Livermore, Newark, Oakland, Piedmont, Pleasanton, San Leandro, and Union City as well as six unincorporated communities and rural areas that span a total of 738 square miles. Alameda County employs approximately 9,000 employees working in 21 different agencies and departments and has an annual budget of over $3 billion. As a major urban County, Alameda delivers a full spectrum of services, including general government and internal services, health care, social services, public works, criminal justice, and other public safety services for its community. The County celebrates the rich diversity of its workforce, which in large measure, reflects the cultural and ethnic diversity of the community it serves. The County's mission is to enrich the lives of its residents through visionary policies and accessible, responsive, and effective services. Its vision is to be recognized as one of the best counties in which to live, work, and do business. THE HEALTH CARE SERVICES AGENCY Alameda County's Health Services Program is administered by the Health Care Services Agency and includes the following program areas: Behavioral Health, Public Health, Environmental Health, and Agency Administration/Indigent Health. The ultimate mission of the Health Care Services Agency is to provide fully integrated health care services through a comprehensive network of public and private partnerships that ensure optimal health and well-being and respect the diversity of all residents. Health Care Services Agency currentlyhasmultiple career opportunities for experiencedprofessionals to become part of a service delivery team dedicated to the optimal health and well-being of Alameda County residents. For more information about the Health Care Services Agency, please visit www.acgov.org/health/ BEHAVIORAL HEALTH It is the mission of Alameda County Behavioral Health to maximize the recovery, resilience and wellness of all eligible Alameda County residents who are developing or experiencing serious mental health, alcohol, or drug concerns. We envision communities where people realize their potential, and where stigma and discrimination against those with mental health, alcohol and/or drug issues are a thing of the past. Only through exemplifying the following Alameda County Behavioral Health values will we be successful: ACBHCS A ccess - where every door is the right door for welcoming people with complex needs; C onsumer and Family Empowerment - through shared decision - making best practices, that clinically produce effective outcomes; B est Practices - business excellence that uses public resources cost - effectively; H ealth and Wellness - by integrating emotional, spiritual and physical health care; C ulturally Responsive - appropriate services built on the strengths and life experiences of culturally diverse consumers and their families. S ocial Inclusion - utilizing advocacy and education to eliminate stigma, discrimination, isolation, and misunderstanding of persons with mental illness and substance abuse. For more information about Alameda County Behavioral Health, please visit www.acbhcs.org/ THE POSITION Under general direction, to provide behavioral care services by telephone, face-to-face, and/or record review for referral, treatment, and/or payment authorization and service integration; to gather and analyze case history data and treatment plans; to make treatment recommendations and to assess quality of care; to record all findings and maintain review records; and to do related work as required. Clinical Review Specialist positions are located in the Department of Behavioral Health Care Services ACCESS Program, Authorization Services and Quality Assurance. These positions provide a variety of clinical services including screenings and referrals, face to face assessments, review of medical necessity for authorization of services, utilization review, assessment of quality of care, and provider consultation. This is a journey level class, requiring a licensed professional, fully trained and professionally skilled upon entrance into the class. This position reports to a licensed clinical manager. Direct supervisory review and guidance is provided only in selected cases. Clinical Review Specialists provide behavioral care clinical assessment, clinical analysis, referral for treatment, treatment review, and provider consultation involving considerable latitude and independence of judgment. Incumbents in this class may lead and consult with other staff on clinical issues but do not have formal supervisory responsibility. The class is distinguished from Behavioral Health Clinician II, Clinical Psychologist and Clinical Nurse II positions in that incumbents usually perform tasks using indirect information but may use direct interactions to provide behavioral health screenings and referrals, level of care assessments, or clinical direction to other licensed professionals and a large network of independent practitioners and organizations. This direction may include payment authorization, resource utilization management, quality improvement, quality assurance and coordination of multiple funding sources to support treatment requests. EXISTING VACANCIES The immediate vacancies for this position are in the ACCESS Program, Utilization Management Program, Quality Assurance Office, and Child and Young Adult System of Care; however, please note that the eligible list resulting from this recruitment and selection process may be utilized for other future vacancies which may arise throughout Alameda County within the next year for this and other County Departments . ACCESS Program . We are currently seeking to hire two (2) Clinical Review Specialists within the ACCESS Programwhich serves as an initialpoint of public contact and provide telephone information, screening, assessment, and referral services to the greaterAlameda County community.The licensed clinicians at ACCESS generallywork ina call center setting,hear concerns over the telephone, provide clinical screenings, andmake referrals to identified service providers within the County's network who can best meet the specific needs of each individual client, including language and clinical needs. An ACCESS Clinical Review Specialist may also be placed in an alternative setting to provide face to face assessments and referrals. These positions authorize treatment; assess for level of care; maintain records; provide consultation concerning medical necessity and utilization of system resources; and provide telephone crisis intervention services including arranging for emergency services when needed.There is one opening for the adult team and one for the child team. Utilization Management Program (formerly Authorization Services) . We are seeking to hire three (3) Clinical Review Specialist within the Utilization Management Program to provide daily case consultation and chart review to determine medically necessary treatment and appropriate utilization of system resources for both inpatient and outpatient behavioral health services (including both mental health and substance use disorder). The licensed clinician is expected to consistently assess level of care, treatment and disposition plans based on cultural, developmental and age-related parameters; assure in each medical necessity review that adequate documentation exists to substantiate provision of services and payment authorization; and obtain information and documentation that is required to conduct pre-service, admission and continued stay hospital reviews including determination of aftercare planning and placement efforts. Quality Assurance. We are seeking to hire at least two (2) Clinical Review Specialists within Quality Assurance to assess the quality of care and documentation required to support continued client behavioral health care treatment (including both mental health and substance use disorder treatment); manage audits (internal, State and Federal); investigate complaints; review unusual occurrences; monitor compliance with regulations including, but not limited to: clinical documentation to Medicaid/Medi-Cal and Medicare standards, HIPAA, chart reviews, utilization reviews, grievance tracking/reporting, change of provider requests, site certification, and provider license verification; respond to provider questions about documentation standards, claiming, staff qualifications and other inquiries into regulations; revise and write manuals and procedures; work with other departments on Quality Assurance initiatives and special projects; and collaborate on and provide trainings to mental health and substance use disorder service providers on topics such as clinical documentation to Medi-Cal Specialty Mental Health Services standards and Drug Medi-Cal standards. Knowledge of ASAM levels of care useful. Child and Young Adult System of Care We are seeking to hire three (3) Clinical Review Specialists within the Child and Young Adult System of Care to fulfil the role of the Qualified Individual (QI). These licensed clinicians will conduct clinical assessments and reviews; make placement recommendations and authorizations; and provide case reviews and payment authorization for children, youth, and non-minor dependents in child welfare and juvenile probation. These duties may extend to other specialty services for children, youth, and young adults as needed. Clinical Review Specialists may participate in and facilitate Child and Family Team Meetings with child welfare and juvenile probation partners, as well as participate in the Interagency Placement Review Committee teams; confirm medical necessity and ensure that adequate documentation exists to substantiate provision of services and payment authorization; and obtain information and documentation that is required to conduct pre and post placement reviews including determination of aftercare planning and placement efforts. They are expected to work with placing agency partners, residential facilities, and foster care families to consistently assess level of care, treatment and disposition plans based on documentation from ACBH, Child Welfare, Juvenile Probation, and other system and community partners including family and juvenile court. These positions may also work on initiatives and special projects related to child, youth, and young adult levels of care and out-of-home placements; and collaborate on and provide trainings to internal and external partners as needed. . IDEAL CANDIDATES In addition to meeting the minimum qualifications, ideal candidates for these positions will be licensed clinicians with at least three (3) years of post-licensure clinical work experience within a health care call center, quality assurance, or utilization review setting;and will have excellent communication and interpersonal skillsto supporttheir ability to interact well with others to earn their trust within an environment that embraces diverse cultures, interpersonal styles, abilities, motivations, and backgrounds. Ideal candidates will also be highly respected as: Licensed and experienced clinical professionals who are adept at securing relevant client care data and identifying key issues and relationships in a behavioral health managed care setting; who understands the relationships among assessments, interventions, and patient responses; and who are skilled in conducting behavioral health assessments and utilization and quality assurance reviews in order to refer clients to or evaluate medical necessity of services within the Alameda County network of service providers. Professionals who would take personal satisfaction and pride representing the County and serving as part of a team directly responsible for either providing initial clinical screening and service referrals over the telephone in a fast-paced, high volume call center environment or providing quality assurance and utilization review of clinical resources. Resourceful and adept at seeking or collecting and synthesizing information from a variety of clients and sources in an objective, unbiased manner to reach a sound conclusion, goal, or judgment. Collaborative spirits eager to actively participate as a member of a team contributing successfully to the completion of goals and objectives aligned with the mission, vision and values of the Behavioral Health Care Services system of care. Practiced problem solvers capable of making well supported decisions byidentifying and understanding issues, problems, and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action; and solving problems by taking action that is consistent with available facts, constraints, and probable consequences. Well organized, capable of multi-tasking and planning daily work activities, and establishing a course of action for self and others to ensure that work is completed efficiently. Effective communicators who convey information and ideas verbally and in writing in a manner that meets audience needs; and develops and maintains effective relationships with others by relating well to people with diverse cultures, interpersonal styles, abilities, motivations, or backgrounds. For a detailed listing of the essential responsibilities and core competency requirements for this position, please click here for the job description. MINIMUM QUALIFICATIONS The minimum professional requirements for admission to the competitive assessment process include : Education: Possession of a Master's Degree from an accredited college or university in Social Work, Marriage and Family Therapy, Psychiatric Nursing, with an emphasis in Clinical Social Work, or equivalent degree which meets requirements set by the California Board of Behavioral Sciences; OR A Ph.D. in clinical, counseling, or educational psychology from an accredited college or university. NOTE: Completion of an accredited registered nursing program, including three years post licensed nursing experience may be substituted for a Master's degree in nursing. AND Experience: The equivalent of three years of full-time, paid post-license experience in direct behavioral health care that includes treatment and disposition planning and/or the clinical review of these direct mental health and substance use disorder services. License/Registration: Possession of a valid clinical license from the applicable licensing authority: California Board of Behavioral Sciences, California Board of Psychology, or California Board of Registered Nursing. Possession of a valid California Motor Vehicle Operator's license. Applicants must possess such license prior to appointment to such positions. Special Requirement: In compliance with the Administrative Simplification provision of the Health Insurance Portability and Accountability Act of 1996 (HIPAA), employees in this classification are required to possess a National Provider Identifier (NPI) number prior to their first day on the job. NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS NOTE: The level and scope of the following knowledge's and abilities are related to duties listed under the "Examples of Duties" section of this specification. The most suitably qualified candidates will possess the following competencies: Knowledge of: • Social and behavioral aspects of mental, emotional, substance use disorder (SUD)-related disturbances and their characteristics. • Principles and practices of direct client service delivery. • Scope, activities and functions of the various behavioral health facilities and public and private community agencies providing services to mental health and substance use disorder clients. • Policies, procedures, and systems related to Behavioral Health Care Services, legal and regulatory requirements and limitations. • Applicable federal, state and local laws, rules and regulations. • Computer applications related to the work. Ability to: • Evaluate cases and perform advanced differential diagnosis of a mental disorder. • Evaluate cases and perform advanced clinical risk assessment. • Communicate effectively and document the biopsychosocial basis for triage, referral and authorization decisions. • Communicate effectively selection factors related to a broad range of behavioral health care intervention modalities. • Organize and prioritize work, and meet critical deadlines. • Maintain accurate records and files. • Input and/or access data via system-wide network computers and personal computers. • Prepare clear, accurate and effective reports, correspondence and other written materials. • Interpret, explain and apply complex regulations, policies and procedures. • Effectively utilize community resources in the care of individuals with mental or substance use disorders. • Establish and maintain effective working relationships with those contacted in the course of work. EXAMINATION COMPONENTS The examination will consist of the following steps: 1) A review of candidates' applications to verify possession of minimum requirements. 2) Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process which is a review of candidates' Supplemental Questionnaires to select the best qualified applicants to continue in the process. 3) Those candidates selected as best qualified will move on to the next step in the examination process, an oral interview examination which will be weighted as 100% of the candidate's final examination score. The oral interview examination may contain situational exercises. CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION. We reserve the right to make changes to the announced examination components. Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. To learn more about our recruitment and selection process, please visit the "What You Need to Know" section of our website, www.acgov.org/hrs . Selection Plan Applicants will be informed via email with reasonable noticein advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency: TENTATIVE SELECTION PLAN : Deadline for Filing 5:00pm, Tuesday, October 24, 2023 Review of Minimum Qualification October 30, 2023 Supplemental Questionnaire Review for Best Qualified November 22, 2023 Virtual Pre-Recorded Oral Interview Exam** December 11, 2023 **The combined oral examination/hiring interview, in addition to establishing an eligibility list, may serve as the final selection interview for vacancies in this classification. WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County's Reasonable Accommodation Policy and applicable statues. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing. Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes. For more information regarding our Reasonable Accommodation procedures, please visit our website , www.acgov.org/hrs/divisions/ps/application.htm BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 12 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Catastrophic Sick Leave Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. Conclusion All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @jobaps.com, @acgov.org, Noreplyalamedacountyhr@acgov.org and Noreply@jobaps.com as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the "My applications" button on the Current Job Openings page. Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment. NOTE: All notices are generated through an automated email notification system. Replies to the email boxes Noreply@jobaps.com and Noreplyalamedacountyhr@acgov.org are routed to unmonitored mailboxes. If you have questions, please go to our website at www.acgov.org/hrs . You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied. Nicole Lewis- Bolton , Human Resources Anlayst Human Resource Services, County of Alameda (510) 272-6468 or email Nicole.Lewis-Bolton@acgov.org www.acgov.org/hrs DISASTER SERVICE WORKER All Alameda County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY Alameda County has a diverse workforce, that is representative of the communities we serve, and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment. Closing Date/Time: 10/24/2023 5:00:00 PM
Sep 28, 2023
Full Time
Introduction THIS IS A NEW ASSEMBLED EXAMINATION. The eligible list resulting from this examination will cancel any existing list and may last approximately one year but can be extended. Supplemental Questionnaire: A properly completed Supplemental Questionnaire must be submitted with each application. Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Failure to submit the Supplemental Questionnaire will result in disqualification. Applications and Supplemental Questionnaires will only be accepted online. DESCRIPTION THE COUNTY Established in 1853, Alameda County has a population of over 1.6 million residents making it the second largest county in the Bay Area and the seventh largest in the State. The County encompasses 14 cities including Alameda, Albany, Berkeley, Dublin, Emeryville, Fremont, Hayward, Livermore, Newark, Oakland, Piedmont, Pleasanton, San Leandro, and Union City as well as six unincorporated communities and rural areas that span a total of 738 square miles. Alameda County employs approximately 9,000 employees working in 21 different agencies and departments and has an annual budget of over $3 billion. As a major urban County, Alameda delivers a full spectrum of services, including general government and internal services, health care, social services, public works, criminal justice, and other public safety services for its community. The County celebrates the rich diversity of its workforce, which in large measure, reflects the cultural and ethnic diversity of the community it serves. The County's mission is to enrich the lives of its residents through visionary policies and accessible, responsive, and effective services. Its vision is to be recognized as one of the best counties in which to live, work, and do business. THE HEALTH CARE SERVICES AGENCY Alameda County's Health Services Program is administered by the Health Care Services Agency and includes the following program areas: Behavioral Health, Public Health, Environmental Health, and Agency Administration/Indigent Health. The ultimate mission of the Health Care Services Agency is to provide fully integrated health care services through a comprehensive network of public and private partnerships that ensure optimal health and well-being and respect the diversity of all residents. Health Care Services Agency currentlyhasmultiple career opportunities for experiencedprofessionals to become part of a service delivery team dedicated to the optimal health and well-being of Alameda County residents. For more information about the Health Care Services Agency, please visit www.acgov.org/health/ BEHAVIORAL HEALTH It is the mission of Alameda County Behavioral Health to maximize the recovery, resilience and wellness of all eligible Alameda County residents who are developing or experiencing serious mental health, alcohol, or drug concerns. We envision communities where people realize their potential, and where stigma and discrimination against those with mental health, alcohol and/or drug issues are a thing of the past. Only through exemplifying the following Alameda County Behavioral Health values will we be successful: ACBHCS A ccess - where every door is the right door for welcoming people with complex needs; C onsumer and Family Empowerment - through shared decision - making best practices, that clinically produce effective outcomes; B est Practices - business excellence that uses public resources cost - effectively; H ealth and Wellness - by integrating emotional, spiritual and physical health care; C ulturally Responsive - appropriate services built on the strengths and life experiences of culturally diverse consumers and their families. S ocial Inclusion - utilizing advocacy and education to eliminate stigma, discrimination, isolation, and misunderstanding of persons with mental illness and substance abuse. For more information about Alameda County Behavioral Health, please visit www.acbhcs.org/ THE POSITION Under general direction, to provide behavioral care services by telephone, face-to-face, and/or record review for referral, treatment, and/or payment authorization and service integration; to gather and analyze case history data and treatment plans; to make treatment recommendations and to assess quality of care; to record all findings and maintain review records; and to do related work as required. Clinical Review Specialist positions are located in the Department of Behavioral Health Care Services ACCESS Program, Authorization Services and Quality Assurance. These positions provide a variety of clinical services including screenings and referrals, face to face assessments, review of medical necessity for authorization of services, utilization review, assessment of quality of care, and provider consultation. This is a journey level class, requiring a licensed professional, fully trained and professionally skilled upon entrance into the class. This position reports to a licensed clinical manager. Direct supervisory review and guidance is provided only in selected cases. Clinical Review Specialists provide behavioral care clinical assessment, clinical analysis, referral for treatment, treatment review, and provider consultation involving considerable latitude and independence of judgment. Incumbents in this class may lead and consult with other staff on clinical issues but do not have formal supervisory responsibility. The class is distinguished from Behavioral Health Clinician II, Clinical Psychologist and Clinical Nurse II positions in that incumbents usually perform tasks using indirect information but may use direct interactions to provide behavioral health screenings and referrals, level of care assessments, or clinical direction to other licensed professionals and a large network of independent practitioners and organizations. This direction may include payment authorization, resource utilization management, quality improvement, quality assurance and coordination of multiple funding sources to support treatment requests. EXISTING VACANCIES The immediate vacancies for this position are in the ACCESS Program, Utilization Management Program, Quality Assurance Office, and Child and Young Adult System of Care; however, please note that the eligible list resulting from this recruitment and selection process may be utilized for other future vacancies which may arise throughout Alameda County within the next year for this and other County Departments . ACCESS Program . We are currently seeking to hire two (2) Clinical Review Specialists within the ACCESS Programwhich serves as an initialpoint of public contact and provide telephone information, screening, assessment, and referral services to the greaterAlameda County community.The licensed clinicians at ACCESS generallywork ina call center setting,hear concerns over the telephone, provide clinical screenings, andmake referrals to identified service providers within the County's network who can best meet the specific needs of each individual client, including language and clinical needs. An ACCESS Clinical Review Specialist may also be placed in an alternative setting to provide face to face assessments and referrals. These positions authorize treatment; assess for level of care; maintain records; provide consultation concerning medical necessity and utilization of system resources; and provide telephone crisis intervention services including arranging for emergency services when needed.There is one opening for the adult team and one for the child team. Utilization Management Program (formerly Authorization Services) . We are seeking to hire three (3) Clinical Review Specialist within the Utilization Management Program to provide daily case consultation and chart review to determine medically necessary treatment and appropriate utilization of system resources for both inpatient and outpatient behavioral health services (including both mental health and substance use disorder). The licensed clinician is expected to consistently assess level of care, treatment and disposition plans based on cultural, developmental and age-related parameters; assure in each medical necessity review that adequate documentation exists to substantiate provision of services and payment authorization; and obtain information and documentation that is required to conduct pre-service, admission and continued stay hospital reviews including determination of aftercare planning and placement efforts. Quality Assurance. We are seeking to hire at least two (2) Clinical Review Specialists within Quality Assurance to assess the quality of care and documentation required to support continued client behavioral health care treatment (including both mental health and substance use disorder treatment); manage audits (internal, State and Federal); investigate complaints; review unusual occurrences; monitor compliance with regulations including, but not limited to: clinical documentation to Medicaid/Medi-Cal and Medicare standards, HIPAA, chart reviews, utilization reviews, grievance tracking/reporting, change of provider requests, site certification, and provider license verification; respond to provider questions about documentation standards, claiming, staff qualifications and other inquiries into regulations; revise and write manuals and procedures; work with other departments on Quality Assurance initiatives and special projects; and collaborate on and provide trainings to mental health and substance use disorder service providers on topics such as clinical documentation to Medi-Cal Specialty Mental Health Services standards and Drug Medi-Cal standards. Knowledge of ASAM levels of care useful. Child and Young Adult System of Care We are seeking to hire three (3) Clinical Review Specialists within the Child and Young Adult System of Care to fulfil the role of the Qualified Individual (QI). These licensed clinicians will conduct clinical assessments and reviews; make placement recommendations and authorizations; and provide case reviews and payment authorization for children, youth, and non-minor dependents in child welfare and juvenile probation. These duties may extend to other specialty services for children, youth, and young adults as needed. Clinical Review Specialists may participate in and facilitate Child and Family Team Meetings with child welfare and juvenile probation partners, as well as participate in the Interagency Placement Review Committee teams; confirm medical necessity and ensure that adequate documentation exists to substantiate provision of services and payment authorization; and obtain information and documentation that is required to conduct pre and post placement reviews including determination of aftercare planning and placement efforts. They are expected to work with placing agency partners, residential facilities, and foster care families to consistently assess level of care, treatment and disposition plans based on documentation from ACBH, Child Welfare, Juvenile Probation, and other system and community partners including family and juvenile court. These positions may also work on initiatives and special projects related to child, youth, and young adult levels of care and out-of-home placements; and collaborate on and provide trainings to internal and external partners as needed. . IDEAL CANDIDATES In addition to meeting the minimum qualifications, ideal candidates for these positions will be licensed clinicians with at least three (3) years of post-licensure clinical work experience within a health care call center, quality assurance, or utilization review setting;and will have excellent communication and interpersonal skillsto supporttheir ability to interact well with others to earn their trust within an environment that embraces diverse cultures, interpersonal styles, abilities, motivations, and backgrounds. Ideal candidates will also be highly respected as: Licensed and experienced clinical professionals who are adept at securing relevant client care data and identifying key issues and relationships in a behavioral health managed care setting; who understands the relationships among assessments, interventions, and patient responses; and who are skilled in conducting behavioral health assessments and utilization and quality assurance reviews in order to refer clients to or evaluate medical necessity of services within the Alameda County network of service providers. Professionals who would take personal satisfaction and pride representing the County and serving as part of a team directly responsible for either providing initial clinical screening and service referrals over the telephone in a fast-paced, high volume call center environment or providing quality assurance and utilization review of clinical resources. Resourceful and adept at seeking or collecting and synthesizing information from a variety of clients and sources in an objective, unbiased manner to reach a sound conclusion, goal, or judgment. Collaborative spirits eager to actively participate as a member of a team contributing successfully to the completion of goals and objectives aligned with the mission, vision and values of the Behavioral Health Care Services system of care. Practiced problem solvers capable of making well supported decisions byidentifying and understanding issues, problems, and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action; and solving problems by taking action that is consistent with available facts, constraints, and probable consequences. Well organized, capable of multi-tasking and planning daily work activities, and establishing a course of action for self and others to ensure that work is completed efficiently. Effective communicators who convey information and ideas verbally and in writing in a manner that meets audience needs; and develops and maintains effective relationships with others by relating well to people with diverse cultures, interpersonal styles, abilities, motivations, or backgrounds. For a detailed listing of the essential responsibilities and core competency requirements for this position, please click here for the job description. MINIMUM QUALIFICATIONS The minimum professional requirements for admission to the competitive assessment process include : Education: Possession of a Master's Degree from an accredited college or university in Social Work, Marriage and Family Therapy, Psychiatric Nursing, with an emphasis in Clinical Social Work, or equivalent degree which meets requirements set by the California Board of Behavioral Sciences; OR A Ph.D. in clinical, counseling, or educational psychology from an accredited college or university. NOTE: Completion of an accredited registered nursing program, including three years post licensed nursing experience may be substituted for a Master's degree in nursing. AND Experience: The equivalent of three years of full-time, paid post-license experience in direct behavioral health care that includes treatment and disposition planning and/or the clinical review of these direct mental health and substance use disorder services. License/Registration: Possession of a valid clinical license from the applicable licensing authority: California Board of Behavioral Sciences, California Board of Psychology, or California Board of Registered Nursing. Possession of a valid California Motor Vehicle Operator's license. Applicants must possess such license prior to appointment to such positions. Special Requirement: In compliance with the Administrative Simplification provision of the Health Insurance Portability and Accountability Act of 1996 (HIPAA), employees in this classification are required to possess a National Provider Identifier (NPI) number prior to their first day on the job. NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS NOTE: The level and scope of the following knowledge's and abilities are related to duties listed under the "Examples of Duties" section of this specification. The most suitably qualified candidates will possess the following competencies: Knowledge of: • Social and behavioral aspects of mental, emotional, substance use disorder (SUD)-related disturbances and their characteristics. • Principles and practices of direct client service delivery. • Scope, activities and functions of the various behavioral health facilities and public and private community agencies providing services to mental health and substance use disorder clients. • Policies, procedures, and systems related to Behavioral Health Care Services, legal and regulatory requirements and limitations. • Applicable federal, state and local laws, rules and regulations. • Computer applications related to the work. Ability to: • Evaluate cases and perform advanced differential diagnosis of a mental disorder. • Evaluate cases and perform advanced clinical risk assessment. • Communicate effectively and document the biopsychosocial basis for triage, referral and authorization decisions. • Communicate effectively selection factors related to a broad range of behavioral health care intervention modalities. • Organize and prioritize work, and meet critical deadlines. • Maintain accurate records and files. • Input and/or access data via system-wide network computers and personal computers. • Prepare clear, accurate and effective reports, correspondence and other written materials. • Interpret, explain and apply complex regulations, policies and procedures. • Effectively utilize community resources in the care of individuals with mental or substance use disorders. • Establish and maintain effective working relationships with those contacted in the course of work. EXAMINATION COMPONENTS The examination will consist of the following steps: 1) A review of candidates' applications to verify possession of minimum requirements. 2) Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process which is a review of candidates' Supplemental Questionnaires to select the best qualified applicants to continue in the process. 3) Those candidates selected as best qualified will move on to the next step in the examination process, an oral interview examination which will be weighted as 100% of the candidate's final examination score. The oral interview examination may contain situational exercises. CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION. We reserve the right to make changes to the announced examination components. Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. To learn more about our recruitment and selection process, please visit the "What You Need to Know" section of our website, www.acgov.org/hrs . Selection Plan Applicants will be informed via email with reasonable noticein advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency: TENTATIVE SELECTION PLAN : Deadline for Filing 5:00pm, Tuesday, October 24, 2023 Review of Minimum Qualification October 30, 2023 Supplemental Questionnaire Review for Best Qualified November 22, 2023 Virtual Pre-Recorded Oral Interview Exam** December 11, 2023 **The combined oral examination/hiring interview, in addition to establishing an eligibility list, may serve as the final selection interview for vacancies in this classification. WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County's Reasonable Accommodation Policy and applicable statues. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing. Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes. For more information regarding our Reasonable Accommodation procedures, please visit our website , www.acgov.org/hrs/divisions/ps/application.htm BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 12 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Catastrophic Sick Leave Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. Conclusion All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @jobaps.com, @acgov.org, Noreplyalamedacountyhr@acgov.org and Noreply@jobaps.com as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the "My applications" button on the Current Job Openings page. Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment. NOTE: All notices are generated through an automated email notification system. Replies to the email boxes Noreply@jobaps.com and Noreplyalamedacountyhr@acgov.org are routed to unmonitored mailboxes. If you have questions, please go to our website at www.acgov.org/hrs . You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied. Nicole Lewis- Bolton , Human Resources Anlayst Human Resource Services, County of Alameda (510) 272-6468 or email Nicole.Lewis-Bolton@acgov.org www.acgov.org/hrs DISASTER SERVICE WORKER All Alameda County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY Alameda County has a diverse workforce, that is representative of the communities we serve, and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment. Closing Date/Time: 10/24/2023 5:00:00 PM