Texas Tech University Health Sciences Center Lubbock, TX, United States
May 11, 2021
Position Description Employees perform assigned duties in support of developing and managing a comprehensive outpatient Clinical Department Practice program consisting of various clinical sites. The in incumbent may also be responsible for development and maintenance of financial reporting for the entire Department's activities. Employees in this classification may be responsible for nurses, and clerical/secretarial employees assigned to their clinical service. Work is performed under usual clinic conditions necessitating a high degree of contact with patients, residents, physicians, medical students, faculty, and professional staff of other institutions. This position may require some travel Major/Essential Functions Student Health Services at Texas Tech University is the on-campus medical care clinic exclusively for Texas Tech students. The mission of Student Health is to support the health and wellness of Texas Tech students as they realize their full potential. The Associate Clinical Department Administrator supports the mission of Student Health by: Managing scheduling of clinic staff and providers in the Student Health Services clinic. Providing direct supervision to managers responsible for nursing, patient services, medical records, lab, and radiology. Includes hiring, training, developing, evaluating and coaching. Directing performance improvement initiatives impacting quality of care, access to care and patient satisfaction. Facilitating long term and short term strategic planning process. Leading key projects across multiple teams through the planning, implementation, evaluation and adjustment stages. Developing and maintaining infrastructure for communication in the department, including daily huddles, monthly meeting schedules, and weekly e-communication. Preparing and maintaining clinic policies and procedures. Required Qualifications Bachelor's degree in Business Administration or a related field; four years of directly related experience. Graduate work with a concentration in Health Organization Management may substitute for the directly related experience. Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, and business correspondence. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Capable of organizing, prioritizing, and supervising. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Preferred Qualifications Master's degree in health care administration or business-related area. Prior experience in an academic medicine setting. Experience leading performance improvement activities, including initiatives aimed at improving patient experience. Experience leading projects across multiple teams within large departments through the planning, implementation, evaluation and adjustment stages. Required Attachments Cover Letter, Professional/Personal References, Resume / CV Pay Statement Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as, the institutional pay plan. For additional information, please reference the institutional pay plan on the Human Resources webpage. EEO Statement As an EEO/AA employer, the Texas Tech University System and its components will not discriminate in our employment practices based on an applicant's race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information or status as a protected veteran.