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Open Competitive Job Opportunity EXAM NUMBER: Y2620D First Day of Filing: March 31, 2023, at 8:00 a.m. (PT) until the needs of the department are met and is subject to closure without prior notice. All Department of Health Services workforce members must be fully vaccinated against COVID-19 as a condition of employment. Successful candidates for this position will be required to submit proof of vaccination against COVID-19 or request an exemption for qualifying medical or religious reasons during the onboarding process. Candidates should not present proof of vaccination until instructed to do so by the hiring department. ABOUT LOS ANGELES COUNTY DEPARTMENT OF HEALTH SERVICES The Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. Through its integrated system of 26 health centers and four hospitals - and expanded network of community partner clinics - DHS annually provides direct care for over 600,000 unique patients, employs over 23,000 staff, and has an annual budget of over $6.9 billion. For additional information regarding DHS please visit www.dhs.lacounty.gov. Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition, to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings to supportive housing. MISSION: To advance the health of our patients and our communities by providing extraordinary care. DEFINITION: Under direction performs a full range of activities required to support databases running on enterprise-level database management system (DBMS) software. Essential Job Functions Performing server and database builds, backups using DB Console, performance tuning, troubleshooting, and monitoring with Performance HUB in OCI on Exadata, configuring OCI networks and firewalls, and upgrades. Installing, configuring and maintaining Oracle 19c RDBMS on LINUX. Implementation and ongoing support of high availability RAC architecture. Configuring and maintaining RMAN backups utilizing EM/GRID Control and Database Cloud Service. Also performing database restores and recovery utilizing OCI CLI and RMAN Command Line. Supports database environments. Selects or assists in the selection of new database management systems including design, feasibility studies, cost estimates, impact analysis, data conversion functions, and reduction of redundant data. Installs and configures database management software, including upgrades, patches, and third-party tools. Maintains database management software and related software. Assists in the selection of new application systems by reviewing database design, database technologies, hardware specifications, and configuration and deployment plans for performance, maintainability, scalability, operations impact, and conformance to architectural standards. Performs database backup and database recovery. Manages disk space for database systems. Conducts capacity planning. Performs preventive maintenance tasks and database tuning. Analyzes database requirements. Evaluates, designs, and implements database systems. Develops or validates deployment scripts for database software changes and deploys databases and database changes in testing, training, preproduction, and production environments. Writes stored procedures, functions, triggers, and batch jobs in the database system. Writes scripts used in database system management. Analyzes query plans and monitors database system performance to identify and address performance problems. Creates and manages indexes to support application performance requirements. Analyzes database code written by developers to assess impact on the database system and application performance. Designs and implements database security for applications, including creating database users, designing and assigning roles, and granting and denying database privileges. Responds to database outages or performance problems and restores normal operations. Monitors data quality, data integrity, and database availability. Analyzes and resolves database problems. Writes policies and procedures pertaining to database standards, management, security and maintenance. Establishes and maintains security and integrity controls including data backup/recovery specifications. Participates in the formulation of database strategies. Participates in evaluation of new technologies in database management. Assists in the development of database system related standards and methodologies and the selection of a standard DBA toolset. Acts as a technical specialist on database concepts and functional capabilities. Develop or assist in the development of programs for data extraction, transformation, and loading as assigned. Serve as liaison to vendors for negotiating license and support as assigned. Assist in the administration and support of application servers as assigned. Participate on a team of developers engaged in the overall database design, query tuning, creating indexes, and in the creation of triggers and stored procedures as assigned. Requirements SELECTION REQUIREMENTS: OPTION I: Graduation from an accredited college with a bachelor's degree* in Computer Science, Information Systems or a closely related field with five (5) years of experience performing progressively responsible** information technology functions, two (2) year of which must include planning, designing, implementing, and administering Oracle Databases. OPTION II: Six (6) years of experience performing progressively responsible** information technology functions, three (3) years of which must include planning, designing, implementing, and administering Oracle Databases. -AND- Experience also required with the following technologies and practices: Large complex*** Oracle Databases and systems on Linux platform including experience with release 19c performing troubleshooting, maintenance, backup and recovery utilizing RMAN, and SQL and PL/SQL code reviews. Installing, configuring, and maintaining Oracle Cloud Control/GRID Control on Linux platform. Oracle RDBMS on Exadata platform performing database builds and configurations, troubleshooting and maintenance. Oracle Cloud Infrastructure (OCI) platform performing server and database builds, backups using DB Console, performance tuning, troubleshooting, and monitoring with Performance HUB, and configuring OCI networks and firewalls. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS: 2 - Light. This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. DESIRABLE QUALIFICATIONS: Experience integrating Oracle Databases with Microsoft Active Directory. Experience managing Microsoft SQL Server Databases. SPECIAL REQUIREMENT INFORMATION: *In order to receive credit for any college work, any type of college degree such as a Bachelor's degree, you must include a legible copy of your "official" transcripts and "official" diploma from an accredited institution at the time of filing or within seven (7) calendar days of filing your application online. Applications received without evidence of the required degree(s) and/or specified college courses will not be accepted as meeting the stated requirements for Option I. If you are unable to attach required documents during application submission email them to the exam analyst at Kshelvy@dhs.lacounty.gov within seven (7) calendar days of filing online. Please include your name, the exam number and exam title in the subject line of the email. Exam Analyst is not responsible for opening/accessing encoded documents. **Progressively responsible experience is defined as an increase in the level of complexity, difficulty, and responsibility performed within the field of information technology. *** Large complex is defined as computing systems that handle terabytes of data and enable organizations to integrate and coordinate their business processes. Such systems that are distinguished architecturally by distributed components--data sources, networks, computing engines, simulations, human-in-the-loop control and remote access stations. They ensure that information can be shared across all functional levels and management hierarchies. Typically, such systems support companies and organizations that employ 1,000s of users. No withholds will be accepted. Out- of- Class experience will be accepted for this examination. County employees who wish to meet the requirements using out-of-class experience must provide verification by submitting written proof of this experience in a Verification of Experience Letter (VOEL) signed and approved by their Departmental Human Resources Manager or authorized representative, or letter written by the candidate's manager verified/approved by the appropriate departmental personnel. This must be provided within 7 calendar days of filing. Additional Information ADDITIONAL INFORMATION: EXAMINATION CONTENT: This examination will consist of an evaluation of education, experience and desirable qualifications based upon application information and supplemental questionnaire weighted 100%. CANDIDATES MUST ACHIEVE A PASSING SCORE OF 70% ON THE EXAMINATION INORDER TO BE ADDED TO THE ELIGIBLE REGISTER. Credit will be given to applicants who possess additional experience in excess of the Minimum Requirements. ELIGIBILITY INFORMATION: Applications will be processed on an "as-received" basis and those receiving a passing score will be promulgated to the eligible register accordingly. The names of candidates receiving a passing score in the examination will be added to the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation. No person may compete in this examination more than once every twelve (12) months. SPECIAL INFORMATION: Appointees may be required to work any shift, including evenings, nights, weekends, and holidays. The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless YOU receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Effective immediately, all notices including test invitations (if applicable), result notices and notices of non-acceptable will be sent electronically to the email address provided on the application. Review more detailed information in the Supplemental Questionnaire. VACANCY INFORMATION: The resulting eligible register for this examination will be used to fill vacancies in the Department of Health Services' (DHS) and throughout the County of Los Angeles as they occur. APPLICATION AND FILING INFORMATION: Applications must be filed online only. Hardcopy/paper applications submitted by U.S. MAIL, FAX OR IN PERSON will not be accepted. Plan to submit your online application well in advance of the 5:00 P.M. (PT) deadline on the last day of filing as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Applications electronically received after 5:00 p.m., PT, on the last day of filing will not be accepted. Apply online by clicking on the green "APPLY" button at the top right of this posting. You can also track the status of your application using this website. The acceptance of your application depends on whether you have clearly. shown that you meet the Minimum Requirements. Fill out your application completely and correctly to receive full credit for relevant experience, and/or education in the spaces provided so we can evaluate your qualifications for the position. Please do not group your experience. For each position held, give the name and address of your employer, your position title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. IMPORTANT NOTES All information and documents provided by applicants is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing verbiage from Class Specification and/or Minimum/Selection Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the Requirements. Comments such as "See Resume or referencing other unsolicited materials/documents will not be considered as a response; in doing so, your application will be rejected . SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: LA County Public Library has announced they are reopening some libraries with limited hours access throughout LA County. Refer to their website at https://lacountylibrary.org/reopening/ for more information. For Candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID, E-MAIL, AND PASSWORD: All applicants must file their application using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. DEPARTMENT CONTACT: Kendrea Shelvy, Exam Analyst (213) 288-7000 kshelvy@dhs.lacounty.gov ADA COORDINATOR PHONE: (323) 914-7111 CALIFORNIA RELAY SERVICES PHONE: (800) 735-2922 COUNTY OF LOS ANGELES Employment Information Any language contained in the job posting supersedes any language contained below. Your Responsibilities: 1. Completing Your Application : a. Before submission of the application, it is your responsibility to ensure that all information provided is correct and complete on the application. Incomplete applications cannot be accepted. b. List each payroll title separately for each job. Do not group your experience. Specify the beginning and ending dates for each job. If you are a Los Angeles County employee and have held multiple positions, do NOT list all of your time with the County under your present payroll title. c. Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. d. To receive credit, include required documents (e.g., copy of your diploma, transcript, certificate, or license) as directed on the job posting. International degrees in a foreign language must be translated to English and evaluated for equivalency to U.S. standards. Refer to the job posting for specific deadlines for supporting documentation. 2. Requirements on Job Posting : a. Your application will only be accepted if it clearly shows you meet the requirements. The information you give will determine your eligibility and is subject to verification at any time. b. You must be at least 16 years of age at the time of appointment unless other age limits are stated on the job posting. The Federal Age Discrimination in Employment Act (ADEA) of 1967, as amended, prohibits discrimination on the basis of age for any individual over age 40. c. Experience is evaluated on the basis of a verifiable 40- hour week, unless specified otherwise. Prorated part-time experience may be acceptable. 3. Application Deadline : All job applications must be completed and submitted before the closing time on the last day of the filing period as indicated on the job posting unless other instructions are provided. Job postings with an open continuous filing period are subject to closure without prior notice. It is to your advantage to file your application early and not wait until the last allowable date and time as you will not be able to apply once the filing period has closed. 4. Change of Name or Address : To change personal information such as your name or address, log into your profile on www.governmentjobs.com and make the necessary change. This can be done at any time. 5. Equal Employment Opportunity/Non-Discrimination Policy : a. It is the policy of the County of Los Angeles to provide equal employment opportunity for all qualified persons, regardless of race, color, religion, sex, national origin, age, sexual orientation or disability. b. If you are an individual requesting reasonable accommodation(s) in the examination process, please contact the testing accommodation coordinator listed on the job posting. The provision of accommodation may be subject to verification as allowable with State and Federal law. All accommodation-related information will remain confidential. Disclaimer : The County of Los Angeles is not responsible or in any way liable for any computer hardware or software malfunction which may affect the employment application or the application selection process. You assume all responsibility and risk for the use of this system and the Internet generally. This system and the information provided on it are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. No advice or information given by the County of Los Angeles or its respective employees shall modify the foregoing or create any warranty. The County of Los Angeles expressly disclaims any warranty that the information on this system or on the Internet generally will be uninterruptible or error free or that any information, software or other material accessible from the system is free of viruses or other harmful components. You shall have no recourse against the County of Los Angeles as the system provider for any alleged or actual infringement of any proprietary rights a user may have in anything posted or retrieved on our system. The County of Los Angeles shall not be liable for any direct, indirect, punitive, incidental, special or consequential damages arising out of or in any way connected with the use of this system or with the delay or inability to use it (or any linked sites), or for any information obtained through this system, or otherwise arising out of the use of this system, the Internet generally or on any other basis. NOTE: Your application is submitted using Secure Encryption to ensure the privacy of all information you transmit over the Internet. By accepting the Use Disclaimer set forth here, you agree to all of the above terms and further agree to use this Online Job Employment Application System only for the submission of bona fide employment applications to the County of Los Angeles. Any other use of this Online Job Employment Application System, including without limitation any copying, downloading, translating, decompiling, or reverse engineering of the system, data, or related software, shall be a violation of the Use Disclaimer. Test Preparation : Study Guides and other resources are available to help candidates prepare for employment tests. An interactive system for taking practice tests may be accessed on the Department of Human Resources website at https://hr.lacounty.gov /. Additional resources may be listed on the job posting. COUNTY OF LOS ANGELES Employment Information Any language contained in the job posting supersedes any language contained below. Veteran's Credit : In all open competitive examinations, a veteran's credit of 10 percent of the total credits specified for such examinations will be added to the final passing grade of an honorably discharged veteran who served in the Armed Forces of the United States under any of the following conditions: During a declared war; -or- During the period April 28, 1952 through July 1, 1955; -or- For more than 180 consecutive days, other than for training, any part of which occurred after January 31, 1955, and before October 15, 1976; -or- During the Gulf War from August 2, 1990 through January 2, 1992; -or- For more than 180 consecutive days, other than for training, any part of which occurred during the period beginning September 11, 2001, and ending on August 31, 2010 the last day of Operation Iraqi Freedom; -or- In a campaign or expedition for which a campaign medal or expeditionary medal has been authorized and awarded. Any Armed Forces Expeditionary medal or campaign badge, including El Salvador, Lebanon, Grenada, Panama, Southwest Asia, Somalia, and Haiti qualifies for credit. A campaign medal holder or Gulf War veteran who originally enlisted after September 7, 1980 (or began active duty on or after October 14, 1982, and has not previously completed 24 months of continuous active duty) must have served continuously for 24 months or the full period called or ordered to active duty. This also applies to the spouse of such person who, while engaged in such service was wounded, disabled or crippled and thereby permanently prevented from engaging in any remunerative occupation, and also to the widow or widower of any such person who died or was killed while in such service. A DD214, Certificate of Discharge or Separation from Active Duty, or other official documents issued by the branch of service are required as verification of eligibility for Veterans preference. Applicants must submit the documentation for each open competitive exam to qualify for veteran's credit. More information available at: https://www.opm.gov/policy-data-oversight/veterans-services/vet-guide-for-hr-professionals/ Accreditation Information : Accredited institutions are those listed in the publications of regional, national or international accrediting agencies which are accepted by the Department of Human Resources. Publications such as American Universities and Colleges and International Handbook of Universities are acceptable references. Also acceptable, if appropriate, are degrees that have been evaluated and deemed to be equivalent to degrees from United States accredited institutions by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services or the Association of International Credential Evaluators, Inc. (AICE). More information available at: http://file.lacounty.gov/SDSInter/dhr/070812_PPG123.pdf and http://file.lacounty.gov/SDSInter/dhr/205105_PPG_123_AC E_Resource_Guide.pdf Background Check : The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). I f asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Career Planning : Resources to help current and prospective employees plan a career with Los Angeles County are available. To explore career paths to and from nearly all job titles, please visit our interactive Career PathFinder application at https://career-pathfinder.hr.lacounty.gov/#/ . Benefit Information : Depending on the position, the successful candidate will enroll in a contributory defined benefit pension plan if the candidate is a "new member" of the County's defined benefit plan (LACERA) on or after January 1, 2013 (first employed by the County on or after December 1, 2012) - unless she or he established reciprocity with another public retirement system in which she or he was a member before January 1, 2013. It should be noted that County employees do not pay into Social Security, but do pay the Medical Hospital Insurance Tax portion of Social Security at a rate of 1.45%. The Los Angeles County Employees Retirement Association (LACERA) has reciprocal agreements with several public retirement systems in California. Americans with Disabilities Act of 1990 : All positions are open to qualified men and women. Pursuant to the Americans with Disabilities Act of 1990, persons with disabilities who believe they need reasonable accommodation, or help in order to apply for a position, may contact the ADA/Personnel Services for Disabled Persons Coordinator. Hearing impaired applicants with telephone teletype equipment may leave messages by calling the teletype phone number on the job posting. The County will attempt to meet reasonable accommodation requests whenever possible. Equal Employment Opportunity : It is the policy of the County of Los Angeles to provide equal employment opportunity for all qualified persons, regardless of race, religion, sex, national origin, age, sexual orientation, or disability or any other characteristic protected by State or Federal law. All positions are open to qualified men and women pursuant to the Americans with Disabilities Act of 1990 and the California Fair Employment and Housing Act. The County will comply with all of its obligations under State and Federal laws regarding the provision of reasonable accommodations to applicants. COUNTY OF LOS ANGELES Employment Information Any language contained in the job posting supersedes any language contained below. Los Angeles County Child Support Compliance Program : In an effort to improve compliance with courtordered child, family and spousal support obligations, certain employment and identification information (i.e., name, address, Social Security number and date of hire) is regularly reported to the State Directory of New Hires which may assist in locating persons who owe these obligations. Family Code Section 17512 permits under certain circumstances for additional employment and identifying information to be requested. Applicants will not be disqualified from employment based on this information. Social Security Act of 2004 : Section 419 (c) of Public Law 108-203, the Social Security Protection Act of 2004, requires State and local government employers to disclose the effect of the Windfall Elimination Provision and the Government Pension Offset Provision to employees hired on or after January 1, 2005, in jobs not covered by Social Security. The County of Los Angeles does not participate in the Social Security System. All newly hired County of Los Angeles employees must sign a statement (Form SSA1945) prior to the start of employment indicating that they are aware of a possible reduction in their future Social Security benefit entitlement. For more information on Social Security and about each provision, you may visit the website www.socialsecurity.gov , or call toll free 1-800-772- 1213. Persons who are deaf or hard of hearing may call the TTY number 1-800-325-0778 or contact a local Social Security office. Employment Eligibility Information : Final appointment is contingent upon verification of U.S. citizenship or the right to work in the United States. Immigration law provides that all persons hired after November 6, 1986, are required to present original documents to the County, within three (3) business days of hiring, which show satisfactory proof of 1) identity and 2) U.S. employment eligibility. The California Fair Employment and Housing Act (Part 2.8 commencing with Section 12900 of Division 3 of Title 2 of the Government Code) and the Regulations of the Fair Employment and Housing Commission (California Code of Regulations, Title 2, Division 4, Sections 7285.0 through 8504) prohibits employment discrimination based on race or color; religion; national origin or ancestry, physical disability; mental disability or medical condition; marital status; sex or sexual orientation; age, with respect to persons over the age of 40; and pregnancy, childbirth, or related medical conditions. COVID-19 VACCINATION : Some County workforce members may be required to be fully vaccinated against COVID-19. Successful candidates for those positions/classifications may be required to submit proof of vaccination against COVID-19 or request an exemption for qualifying medical or religious reasons during the onboarding process. Candidates should not present proof of vaccination until instructed to do so by the hiring department. Updated April 2023 Closing Date/Time:

Description: Position Summary Classified as: Operating Systems Analyst. Skill level (Foundation, Career, or Expert) will be determined based on the qualifications of the successful finalist. Full-time position available on or after October 16, 2023 in the Office of Information Technology. Technology Services ensures consistent management of server hardware and operating system software across the variety of platforms in use as well as all data centers, computer rooms, network communications, and telecommunications operations. Under the general supervision of the Director of Technology Services, the Operating Systems Analyst will be responsible for the installation, design, maintenance, and support of our Microsoft based infrastructure, email systems (local and cloud based), O365 communication platforms, software infrastructure, data protection and network security as assigned. The incumbent will support the campus for IT system administration needs. The analyst will be coordinating with the team for Telephony, DNS, DHCP, NTP, and other network infrastructure services. The incumbent will be responsible for many duties including backing up other administrators, enhancing O365 usage and ensuring the integrity of our disaster recovery efforts. The Operating Systems Analyst will work closely with the DBA's in Information Systems in support of campus applications. The incumbent will work on special projects with various departments and schools who purchase special purpose applications. The analyst will receive and document progress on assignments from a work order system. The incumbent is expected to maintain a strong working relationship with technical and non-technical customers as well as technical support staff assigned outside of OIT. The incumbent will work with minimal supervision in the primary capacity of an Operating Systems Analyst specializing in Microsoft applications, e-mail, software infrastructure, Hyper V technology, network based security, and other system administrator duties including disaster recovery. The position will be hired at the appropriate level (Foundation, Career, or Expert) based on the qualifications of the successful candidate. Job Duties Duties include but are not limited to: Ensure operating system software is properly installed, tested, and tuned to maximize operating efficiency. Develop and implement plans for fully integrated systems, including operating systems, network systems, database systems and applications. Develop plans, schedules, and requirements for the installation and maintenance of new and/or revised software. Install, configure, and tune operating systems software for optimal performance. Integrate operating systems with other systems. Evaluate and recommend hardware and system software procurements Assess the impact of new software on existing systems and users and develop modification plans as needed Contribute to ongoing improvement of architecture including Disaster Recovery Planning Monitor and maintain operating and related systems to ensure minimal interruption of production systems and to maintain maximum system availability. Diagnose and resolve operating systems and program failures Develop and execute test schemes and diagnostic procedures Monitor and analyze system performance and capacity and install corrections as necessary Review all systems software and hardware to ensure system integrity Work with hardware/software vendors to develop and implement solutions specific to the campus Provide technical support to computer operations and applications programming staff to ensure availability of production and on-line systems. Analyze application failures and work with computer operations and applications programming staff to develop solutions Provide procedures, training, and support for computer operations and application programmers Assist in resolving production problems Execute on DRP in crisis Backup team on tools, technologies and processes used Work closely with other OIT teams to resolve issues MaintenanceEnsure that mail flow is unimpeded and that messages are processed in a timely manner. Typical activities include: Monitoring message queues Tracking user messages Updating SMTP routing tables Editing and sending announcements Work with external email providers utilizing our domain Management of Spoofing and integrity of our domain Preventative maintenance to ensure maximum system uptime Work with communications department to ensure the integrity and timeliness of email communications Maintain awareness of current technical developments through research, self-study, and participation in formal training programs; Other duties as assigned. Minimum Qualifications Education : A combination of education and experience that is equivalent to Bachelor's degree from an accredited college or university in computer science, engineering, industrial technology, telecommunications, or related field. Experience : Minimum of 1 year of full-time equivalent experience in a server technology related support setting with a server administration focus. Preferred Qualifications Seven years of full time equivalent experience in a server technology related support setting preferably within a higher education academic setting, with a server administration focus. Knowledge and Understanding of Microsoft Office 365 administration. Knowledge of Microsoft Teams for Telephony purposes, and Mitel phone systems. Knowledge of Microsoft Azure, Amazon Web Services, Google Cloud. Knowledge of MS Active Directory, Group Policy Management, and Microsoft Windows Server operating systems. Knowledge of system/application/hardware monitoring Knowledge of systems management and security procedures. Knowledge of Identity Management technologies. Knowledge of enterprise backup system. Knowledge of industry standard networking protocols and the services built upon those protocols (TCP/IP, DNS, DHCP, etc.). Knowledge of Infrastructure Security, including the ability to read and access logs; including SIEM tools. General knowledge of telecommunication and network design, topology, systems interface, and protocols to meet support requirements. Ability to install Server applications and associated operating systems, and to modify local or customized software programs/features. Knowledge of internal operating system technology, computer operations and hardware, and network communications theory. Understanding of information distribution systems, network operating systems, server operating systems, and associated applications. Ability to diagnose and resolve operating systems and application failures. Ability to resolve impaired service conflicts and to differentiate between hardware and software failures. Ability to perform preventative and remedial maintenance to operating system(s) and specific applications. Ability to identify and implement critical maintenance fixes and to isolate and correct malfunctions, including interface problems. Ability to interface/integrate campus defined operating system(s) with software and other systems and applications. Ability to specify, create and maintain virtual servers for specialized applications. Ability to evaluate existing and proposed systems and recommend upgrades/modifications and server environments (physical and virtual). Ability to effectively locate specific information and keep up with current technology and trends. Ability to operate system backup and archival procedures. Ability to maintain, install, build physical infrastructure platform and connections. Ability to contribute to and execute disaster recovery plans. Ability to translate user-defined requirements into application specifications and features. Understanding of connectivity, system integration, and network traffic issues as they impact applications and operating systems. Ability to work with and connect to applicable network based equipment and associated application software programs. Excellent verbal and written communication skills and the ability to stay calm and focused in difficult situations. Ability to work independently with little or no supervision. Basic understanding of email architecture including both on premise and cloud. Familiarity with at least one scripting language (PowerShell, Python, Bash, etc). With the ability to read and understand batch files and automation scripts. Knowledge, Skills, Abilities Ability to use operating system languages as defined by the campus and ability to perform systems level programming in a distributed, networked environment. Ability to use performance monitoring software and interpret results. Ability to perform preventative and remedial maintenance to operating system(s). Ability to interface/integrate campus defined operating system(s) with software and other systems. Ability to evaluate existing and proposed systems and recommend upgrades and/or modifications. Knowledge of applications programming techniques and procedures. Understanding of job control and production procedures with an ability to troubleshoot and isolate production problems and applications code. Ability to research and survey new products and/or releases, such as productivity tools. Ability to establish and document operations procedures. Knowledge of network operating system and network architecture, configuration, and protocols. Knowledge of client server technologies. Knowledge of system management and security/control procedures. Knowledge of database design, structure development, features, operations, programming, and data access principles. Knowledge of data communication network architecture, configuration, protocols, and interfaces. Knowledge of operating systems and storage capacity, including ability to perform capacity planning. Ability to identify and implement critical maintenance fixes and to isolate and correct malfunctions, including interface problems. Ability to develop and execute disaster recovery plans. Ability to establish data security standards and procedures. Salary Range Anticipated salary for the Foundation level will be $3,713 - $4,270 per month plus excellent paid benefits. (Full Foundation range: $3,713 - $7,149 per month) Anticipated salary for the Career level will be $4,678 - $5,380 per month plus excellent paid benefits. (Full Career range: $4,678 - $11,547 per month) Anticipated salary for the Expert level will be $6,686 - $7,689 per month plus excellent paid benefits. (Full Expert range: $6,686 - $12,947 per month) The position skill level (Foundation, Career, or Expert) will depend on the qualifications of the successful candidate. Compensation & Benefits Commensurate with qualifications and experience. As a member of the 23-campus CSU System, we offer an extremely competitive benefits package that includes, but is not limited to, outstanding vacation, health, dental, and vision plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Link to (Bargaining Unit: 9) Benefits Summary: CSU Employee Benefit Summary How to Apply To be considered, qualified candidates must submit a completed Stanislaus State online employment application, cover letter, and resumé. Applications are accepted electronically only. Please note that failure to completely fill out each section of the online application may result in your application not receiving consideration. To apply online, please click the “Apply Now” button on this page. Applications will be processed in accordance with Article 9.3 of the CSU/CSUEU Memorandum of Understanding. Preference will be given to qualified individuals currently employed at CSU Stanislaus in bargaining units 2, 5, 7, and 9 except when it is determined that it is necessary to appoint outside applicants to meet the best interest of the campus by obtaining specialized skills and abilities not available from current employees. Application Deadline OPEN UNTIL FILLED; SCREENING TO BEGIN ON OR AFTER SEPTEMBER 29, 2023. (Applications received after the screening date will be considered at the discretion of the university.) Criminal Background Clearance Notice Satisfactory completion of a background check (which includes checks of employment records, education records, criminal records, civil records; and may include motor vehicle records, professional licenses, and sex offender registries, as position requires) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Additional Information Campus & Area California State University, Stanislaus serves the San Joaquin Valley and is a critical educational resource for a six-county region of approximately 1.5 million people. The University is fully committed to creating a culture of diversity and inclusion - one in which every person in the University community feels safe to express their views without fear of reprisal. Widely recognized for its quality academic programs, the University has 10 nationally accredited programs and 662 faculty members. 94 percent of full-time faculty holds doctorates or terminal degrees in their fields. The University offers 43 undergraduate majors, 16 master's programs, 7 post-graduate credentials, a doctorate in education and serves more than 10,000 students. New instructional facilities have been built for the unique pedagogy of professional programs, laboratory sciences and performing arts. Stanislaus State continues to receive national recognition with its ranking as one of the best 384 colleges in the nation by The Princeton Review. The University was one of 12 public universities in the nation to be recognized by the American Association of State Colleges and Universities for demonstrating exceptional performance in retention and graduation rates. In addition, U.S. News and World Report ranks Stanislaus State in its top 10 among public universities in the West, while Washington Monthly honored Stanislaus State as the West’s No. 1 university for the money. Stanislaus State also is recognized as a Hispanic-Serving Institution (HSI) by the U.S. Department of Education. Clery Act Disclosure Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the annual security report (ASR), is now available for viewing at https://www.csustan.edu/annual-campus-security-report . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Stanislaus State for the previous three years. A paper copy of the ASR is available upon request by contacting the office of the Clery Director located at One University Circle, Turlock, CA 95382. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered veteran status, or any other protected status. All qualified individuals are encouraged to apply. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083, revised 7/21/17, as a condition of employment. Applicants requiring necessary accommodations to the application process may contact the Human Resources Department at (209) 667-3351. California Relay Service is available at (800) 735-2922 voice and (800) 735-2929 TDD. As a federal contractor, we are committed to attracting a diverse applicant pool. Please consider completing the Voluntary Self-Identification of Disability form (your response will not be shared with the search committee) at: Voluntary Self-Identification of Disability PDF Form . CSU Stanislaus hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. The CSU is a state entity whose business operations reside within the State of California. The CSU prohibits hiring employees to perform CSU-related work outside California. The individuals who appear to be the best qualified for this position will be contacted by telephone or email for an interview. INFORMATION CONTAINED IN THIS ANNOUNCEMENT MAY BE SUBJECT TO CHANGE WITHOUT NOTICE Closing Date/Time: Open until filled

Job Details Level : Management Job Location : Hayward Area Recreation District (HARD) - Hayward, CA Position Type : Full Time Education Level : 4 Year Degree Salary Range : $150,444.60 - $182,866.20 Salary/year Job Shift : Day Job Category : Information Technology Are you a seasoned IT professional with managerial experience? Are you seeking an opportunity to do work that makes a difference and improves our local communities? H.A.R.D. has an opening for a tech-savvy, driven, customer-service focused IT Manager to join our Information Technology team! The Hayward Area Recreation and Park District, known locally as “H.A.R.D.," is an independent special use district created to provide park and recreation services for over 309,000 residents. Our boundaries encompass a 100 square-mile area, which includes the City of Hayward and the unincorporated communities of Castro Valley, San Lorenzo, Ashland, Cherryland and Fairview and Hayward Acres. The District operates over 135 parks and facilities. Our mission is to enrich the quality of life for our community by providing a variety of recreation activities, parks, and facilities that promote health and wellness, learning, and fun. About the District’s IT Division: The IT Division provides information technology support for the entire District. This includes computer systems and user support, telecommunications for the telephone systems and maintaining various other District systems and radio communication. We currently have one full-time Information Systems Administrator and one Technical Support staff provided through a third-party contract. The District also has an IT consultant team that is responsible for implementing major district infrastructure projects. The IT Manager position has been added this year and will provide critical guidance to District management on IT best practices, the ideal organizational structure for the IT Division, and project planning for current and proposed IT initiatives. The position reports directly to the Administrative Services Director. This role offers the possibility of a hybrid work schedule, healthy work-life balance, a competitive salary, comprehensive medical, dental and vision plans, retirement benefits through the California Public Employees Retirement Systems (CalPERS), professional and educational development opportunities and an opportunity to be part of a team-oriented environment. Here are the details about the positions: Available Positions: 1 Annual Salary: $150,444.60/year - $182,866.20/year This position is eligible for a hybrid remote work schedule following satisfactory evaluation of the candidates’ performance. Typical Work Schedule: Monday - Friday, 8 hours/day, 40 hours/week. This position may be required to work outside of regular business hours in order to perform or oversee maintenance, backups or other project work. Typical Work Hours: 8:30am - 5:00pm Full time, benefits eligible position Filing Deadline for this position is September 28 th , 2023. This posting may close at any time. DEFINITION Under general direction, this position oversees and directs the day-to-day operations of the Information Technology Division, including administration of network and infrastructure system implementations, conversions, modifications, and general technical troubleshooting; oversight of consultants and contractors, negotiation and management of purchase agreements and service contracts with contractors and vendors; development and oversight of divisional budget, and performs related duties as assigned. DISTINGUISHING FEATURES Receives general direction from the Administrative Services Director. Exercises direct and general supervision over professional and technical support staff. This is a management classification responsible for planning, organizing, reviewing, and evaluating the programs, services, and activities of the Information Technology Division of the Administrative Services Department, including oversight of daily operations of the District’s information and network infrastructure, telecommunications systems, and related systems. Responsibilities include developing and implementing policies and procedures for assigned programs, budget administration and reporting, and program evaluation. In addition to management skills, this classification requires technical skills in the areas of design and implementation and requires server and network expertise. Incumbents serve as a professional-level resource for organizational, managerial, and operational analyses and studies. Performance of the work requires the use of considerable independence, initiative, and discretion within established guidelines, as well as the ability to clearly articulate complex technical information to non-technical staff. This class is distinguished from that of Administrative Services Director in that the latter has overall responsibility for all functions of the Finance, Human Resources, and Information Technology divisions of the Administrative Services Department and for developing, implementing, and interpreting public policy. EXAMPLES OF DUTIES NOTE : The following list of duties are those usually performed by most employees in this classification. However, employees may perform other related duties at an equivalent level. Not all duties listed are necessarily performed by each individual in the classification. Plans, manages, oversees, and performs as necessary the daily functions, operations, and activities of the Information Technology Division including oversight of daily operations of the City’s information and network infrastructure, telecommunications systems, and related systems. Participates in the development and implementation of goals, objectives, and priorities for the Information Technology Division; recommends appropriate service and staffing levels; recommends and administers policies and procedures. Develops and manages the Information Technology Division’s budget; determines funding needed for consultant support, equipment, materials and supplies; ensures compliance with budgeted funding. Develops and standardizes procedures and methods to improve and continuously monitor the efficiency and effectiveness of assigned programs, service delivery methods, and procedures; assesses and monitors workload, administrative, and support systems, and internal reporting relationships; identifies opportunities and makes recommendations for improvement. Develops and manages requests for proposals for professional and/or contracted services; prepares scope of work and any technical specifications; evaluates proposals and recommends award; negotiates contracts; administers contracts to ensure compliance with District specifications and service quality. Participates in the selection of, trains, motivates, and evaluates assigned personnel; works with employees to correct deficiencies; recommends and implements discipline and termination procedures. Plans, organizes, implements, and administers security and oversight of all telecommunication hardware and services for the District including, but not limited to, all central computers, local and wide area network, cloud based services, wireless access, personal computers, printers, routers, switches, application servers (both physical and virtual,) email server, internet connectivity and other application software; establishes schedules for back-up; and maintains inventory of data processing equipment, supplies and materials. Monitors and analyzes network and server performance; reviews system event/audit logs to detect problems and identify inefficient use of resources; conducts root cause analysis and recommends solutions. Manages the District’s various communication systems including software and hardware configurations for ethernet/network cabling, wireless systems, VPN and remote access connectivity, VOIP and landline telephone systems, cellular phones, fax-based transmissions, local network and cloud services, and other systems as acquired. Directs the planning and acquisition of new hardware equipment and equipment modifications or enhancements; installs and configures new equipment; and manages and schedules third party equipment maintenance and repair activities. Directs the acquisition of information and telecommunication software; manages District software databases and libraries; and tests and monitors the operation of new and modified programs. Establishes, documents, implements, and administers technology standards, policies, and procedures to be used by the District such as the IT Master Plan and Disaster Recovery Plan based on current technology developments, security requirements, and best practices and compliance requirements in coordination with financial and staff resources. Manages cybersecurity protocols for the District including development of security systems, analysis of current systems for vulnerabilities, and risk analysis and mitigation through security audits and training. Performs other related duties as assigned. MINIMUM QUALIFICATIONS Sufficient education, training and/or work experience to demonstrate possession of the following knowledge and skills, which would typically be acquired through: Education: Equivalent to a bachelor’s degree from an accredited college or university with major coursework in computer science, information systems, business or public administration, or closely related field and seven (7) years of progressively responsible professional experience in the development and administration of computer systems, telecommunication systems, and local area networks, including three (3) years at a supervisory or management level. License or Certificate: Possession of a valid California Driver’s License is a condition of initial and continued employment in this classification. KNOWLEDGE, SKILLS AND ABILITIES The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties Knowledge of: Principles and practices of employee supervision, including work planning, assignment review and evaluation, discipline, and the training of staff in work procedures. Principles and practices of leadership. Organization and management practices as applied to the development, analysis, and evaluation of programs, policies, and operational needs of information technology programs and activities. Principles and practices of public information technology administration, including but not limited to, the principles, applications, and operation of telecommunications, microcomputers, network systems, and appropriate hardware and software applications. Principles and practices of systems analysis, programming and development. Principles and practices of project management, including planning, scheduling and control. Operation and administration of applicable systems and software, such as Windows Servers, Microsoft SQL, Networking and Telecommunication Management and Design, Exchange servers, UNIX, and/or Basic HTML/JavaScript. Applicable federal, state, and local laws, codes and ordinances relevant to the areas of responsibility. Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and District staff. The structure and content of the English language, including the meaning and spelling of words, rules of composition and grammar. Modern equipment and communication tools used for business functions and program, project and task coordination. Hardware and software deployment mechanisms. Ability to: Select and supervise staff, provide training and development opportunities, ensure work is performed effectively, and evaluate performance in an objective and positive manner. Assist in developing and implementing goals, objectives, practices, policies, procedures and work standards. Provide administrative, management, and professional leadership for the Division and the District. Evaluate management information systems needs of the District and determine the most effective use of technology. Translate user department needs into innovative and effective computer programs and applications. Design, implement, understand, interpret and apply complex network configurations and applications. Analyze problems quickly and draw logical conclusions, plan and implement an effective course of action. Utilize modern information and communication technologies and maintain an understanding of technologic advancements and trends. Understand, interpret, and apply all pertinent laws, codes, regulations, policies and procedures and standards relevant to work performed. Prepare clear and concise reports, policies, and other documentation. Effectively present complex technical data in verbal and written reports to a wide range of stakeholders, using appropriate English grammar and syntax. Effectively represent the Division and the District in meetings with individuals; governmental agencies; community groups; various business, professional and regulatory organizations. Learn and understand the organization and operation of the District and of outside agencies as necessary to assume assigned responsibilities. Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments. Effectively use computer systems, software applications, and modern business equipment to compile, track, analyze and/or generate documentation. Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines. Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work. WORKING CONDITIONS AND PHYSICAL REQUIREMENT Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures. Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone. Standing in and walking between work areas is frequently required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification frequently bend, stoop, kneel, and reach to perform assigned duties, as well as push and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 50 pounds or heavier weights with the use of proper equipment and assistance from other staff. EEO/ADA The Hayward Area Recreation and Park District is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the Hayward Area Recreation and Park District will provide reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the Human Resources Division.