Job Summary The Mohave County Public Works Department - Engineering Division, is currently recruiting for an Engineering Technician Senior in Kingman, Arizona. Depending on qualifications, may underfill position. This posting may be used to fill current and future vacancies: Engineering Technician Range 13, Steps 1-15: $20.48 - $33.85 Performs advanced- level technical civil engineering work both in the field and office. Positions at this level are normally filled by advancement from the Engineering Technician level. Positions at this level are distinguished from other classes within the series by the complexity of duties assigned. Incumbents perform the most difficult and responsible types of duties within the series. Incumbents at this level are required to be fully trained in all related procedures and expected to obtain current certifications such a Certified Floodplain Manager (CFM), Land Surveyor in Training (LSIT) Engineer in Training (EIT) or Geographic Information Systems Professional (GISP). REPORTS TO Work to be performed under direction of a higher level of authority. SUPERVISION EXERCISED The employee is expected to exercise initiative and independent judgment in accordance with established procedures and regulations. May exercise technical and/or functional supervision and assist in training staff at the Engineering Technician level or others as assigned. Essential Job Functions Provides technical assistance to less experienced personnel as required Communicates and acts in a professional manner with the public, co-workers, and work contacts. Comply with Mohave County Personnel Policies and Procedures, and Department Regulations. AS ASSIGNED - GENERAL : Guides, trains, reviews the work of, and oversees less experienced Engineering Technicians or others as assigned in learning, performing and completing job tasks which include, but not limited to, roadway design, inspection, testing, traffic analysis, surveying calculations, research, etc. Reviews work for accuracy and compliance to established requirements. Knowledge of and ability to interpret drawings, designs, plans and plats of civil engineering and surveying projects. May draft plans for roads, rights-of-way, structures and related construction projects. May prepare and draft as-built plans for completed projects. Calculates dimensions, grades, areas and quantities of materials. Reviews and checks information from survey notes to include checking land boundary survey calculations. Reviews subdivision improvement plans, minor land divisions, plats and drainage reports as to their compliance to regulations. Prepares reports and estimates for quantities of material needed for civil engineering projects. Collects engineering data as requested. Inspects construction sites. Maintain road inventory and road inspection database. AS ASSIGNED - FIELD INSPECTION : Inspects contracted construction projects at various phases of work-in-process and upon completion to ensure compliance with the various specifications, standards, approved plans and contract. Issues notices and orders-to-comply to contractors and others working in County-owned Rights-of-Way to ensure compliance with guidelines outlined in County Specifications and County Details. Inspects work sites and ensures safe and proper barricading, traffic control and other potential hazards such as proper signing for heavy equipment use. Meets with contractors and others to discuss deficiencies and possible corrections and respond to inquiries of construction activities involved in contracted projects and rights-of-way. Investigates complaints and notifies higher level of authority of the results of the investigation to determine the outcome of complaint. Refers more difficult, unusual situations to higher level of authority. Maintains logs and diaries documenting the contractor's work, inspection activities and other related data. Prepares reports and correspondence as required. Performs standard tests on soil, asphalt, concrete, plastic, liquids, and other materials as necessary to determine such items as compaction, moisture, density, and limits. Performs computations such as: computing aggregate, quantities of materials used and results of soil and compaction tests. Sets traffic counters to track traffic. Assists in surveying activities with survey crews. SECONDARY JOB FUNCTIONS Performs related work as required. Performs special assignments as requested. Exercise regular and predictable attendance and punctuality in accordance with Mohave County Personnel Policies and Procedures. Minimum Qualifications REQUIRED MINIMUM EDUCATION, EXPERIENCE AND TRAINING High School diploma /GED (General Education Degree). High school level courses in algebra, geometry and trigonometry preferably supplemented by college level course work or training in civil engineering principles and techniques. Five (5) years of technical civil engineering experience. OR an equivalent combination of education, experience, and training which provides the required knowledge, skills and abilities may be considered in meeting the minimum qualifications. FIELD INSPECTION - Three (3) years of soil and material testing and inspection experience. SPECIAL JOB REQUIREMENT Must possess a valid driver’s license for operation of motor vehicles on Arizona roads at the start of employment and maintain said license while employed in this position. Provide acceptable driving history at no cost to the County. Knowledge, Skills & Abilities Knowledge of: The theory and practice of civil engineering planning, design, construction and surveying. Interpreting and utilizing engineering plans, maps and specifications. The application of engineering theory to complex field and office problems. Investigation and inspection methods including soils, materials and equipment testing and data collection and reporting. Remote sensing, & geography Field survey and engineering methods and techniques. Construction techniques and quality control procedures. Drafting/GIS cartographic and design principles. Federal, State, and local regulations, programs and standards such as Public Land Survey System (PLSS) Assessors’ Parcel Databases & Arizona State Standards. Advanced engineering computer systems software such as ESRI ArcGIS Suites, Autodesk CAD, Graphic Imaging, MS Access or specialized hydrologic / hydraulic systems. Survey instruments and equipment used in surveying. Land and construction survey methods and procedures. Floodplain regulations and knowledge of hydrology. Construction safety practices and traffic control involved in construction projects within the county rights-of-way. Mathematics to include basic algebraic, geometric and trigonometric formulas applicable to the work performed. Civil engineering and survey terminology and descriptive materials including maps, plats, drawings, and specifications. Specification and county guidelines pertaining to improvements in rights-of-way and related projects. Department policies, rules, regulations, and procedures. Mohave County Personnel Policies and Procedures, and Department Regulations. Skill in: The use of GIS Desktop software in the application of engineering theory to evaluate practical field and office problems. The production of maps and cartographic reports Performing analytical tabular and spatial queries. Preparation of review documents and checking designs, details, estimates, plans and specifications of engineering projects. The basic design, interpretation, development and creation of spreadsheets, databases, PowerPoint presentations, maps and other related products. Written and verbal technical communications skills such as telephone and email standards and etiquette as well as technical report writing. Ability to: Set priorities, assign, schedule, train, oversee, and evaluate work activities and to persuade assigned personnel effectively. Efficiently organize workload and schedule. Interpret and apply technical information encountered in the performance of responsibilities to include maps, specifications, guidelines, permits, plans, blueprints, and diagrams. Detect discrepancies in plans, specifications, and implement corrective actions. Make accurate and detailed observations. Follow written and verbal instructions. Communicate effectively verbally and in writing. Maintain accurate, up-to-date records. Perform algebraic, geometric and trigonometric calculations. Establish and maintain effective working relationships with coworkers, personnel of other county departments, private surveyors, contractors, and the general public. Perform the essential functions of the job specifications with or without a reasonable accommodation. Comply with Mohave County Merit Rules, Administrative Procedures and Department Regulations. WORKING CONDITIONS/ PHYSICAL REQUIREMENTS Sufficient clarity of speech and hearing or other communication capabilities, with or without reasonable accommodation, which permits the employee to discern verbal instructions and to communicate effectively in person and on a telephone. Sufficient vision or other powers of observation, with or without reasonable accommodation, which permits the employee to comprehend written work instructions. Sufficient manual dexterity, with or without reasonable accommodation, which permits the employee to operate standard office equipment, personal computer and peripheral devices. Sufficient personal mobility, flexibility, and physical reflexes, with or without reasonable accommodation, which permits the employee to work in an office environment. Must be able to perform the physical requirements of this classification with or without a reasonable accommodation. Work is subject to varying post or job site assignments and may be subject to call-back or on-call status and irregular schedules including completion of work assignments on weekends. When performing field research, inspections, investigations and gathering of test samples, frequently requires a variety of motions to include standing, walking, bending, stooping, and climbing. Exposure to varying weather conditions including extreme hot and cold temperatures and depending upon location of field and inspection site, isolated, remote areas. Frequent use of computer monitor. Requires frequent lifting and carrying of objects 25 - 50 pounds. This classification does not meet the safety sensitive definition as outlined by Arizona Revised Statute, § 23-493 et seq.
Aug 29, 2023
Full Time
Job Summary The Mohave County Public Works Department - Engineering Division, is currently recruiting for an Engineering Technician Senior in Kingman, Arizona. Depending on qualifications, may underfill position. This posting may be used to fill current and future vacancies: Engineering Technician Range 13, Steps 1-15: $20.48 - $33.85 Performs advanced- level technical civil engineering work both in the field and office. Positions at this level are normally filled by advancement from the Engineering Technician level. Positions at this level are distinguished from other classes within the series by the complexity of duties assigned. Incumbents perform the most difficult and responsible types of duties within the series. Incumbents at this level are required to be fully trained in all related procedures and expected to obtain current certifications such a Certified Floodplain Manager (CFM), Land Surveyor in Training (LSIT) Engineer in Training (EIT) or Geographic Information Systems Professional (GISP). REPORTS TO Work to be performed under direction of a higher level of authority. SUPERVISION EXERCISED The employee is expected to exercise initiative and independent judgment in accordance with established procedures and regulations. May exercise technical and/or functional supervision and assist in training staff at the Engineering Technician level or others as assigned. Essential Job Functions Provides technical assistance to less experienced personnel as required Communicates and acts in a professional manner with the public, co-workers, and work contacts. Comply with Mohave County Personnel Policies and Procedures, and Department Regulations. AS ASSIGNED - GENERAL : Guides, trains, reviews the work of, and oversees less experienced Engineering Technicians or others as assigned in learning, performing and completing job tasks which include, but not limited to, roadway design, inspection, testing, traffic analysis, surveying calculations, research, etc. Reviews work for accuracy and compliance to established requirements. Knowledge of and ability to interpret drawings, designs, plans and plats of civil engineering and surveying projects. May draft plans for roads, rights-of-way, structures and related construction projects. May prepare and draft as-built plans for completed projects. Calculates dimensions, grades, areas and quantities of materials. Reviews and checks information from survey notes to include checking land boundary survey calculations. Reviews subdivision improvement plans, minor land divisions, plats and drainage reports as to their compliance to regulations. Prepares reports and estimates for quantities of material needed for civil engineering projects. Collects engineering data as requested. Inspects construction sites. Maintain road inventory and road inspection database. AS ASSIGNED - FIELD INSPECTION : Inspects contracted construction projects at various phases of work-in-process and upon completion to ensure compliance with the various specifications, standards, approved plans and contract. Issues notices and orders-to-comply to contractors and others working in County-owned Rights-of-Way to ensure compliance with guidelines outlined in County Specifications and County Details. Inspects work sites and ensures safe and proper barricading, traffic control and other potential hazards such as proper signing for heavy equipment use. Meets with contractors and others to discuss deficiencies and possible corrections and respond to inquiries of construction activities involved in contracted projects and rights-of-way. Investigates complaints and notifies higher level of authority of the results of the investigation to determine the outcome of complaint. Refers more difficult, unusual situations to higher level of authority. Maintains logs and diaries documenting the contractor's work, inspection activities and other related data. Prepares reports and correspondence as required. Performs standard tests on soil, asphalt, concrete, plastic, liquids, and other materials as necessary to determine such items as compaction, moisture, density, and limits. Performs computations such as: computing aggregate, quantities of materials used and results of soil and compaction tests. Sets traffic counters to track traffic. Assists in surveying activities with survey crews. SECONDARY JOB FUNCTIONS Performs related work as required. Performs special assignments as requested. Exercise regular and predictable attendance and punctuality in accordance with Mohave County Personnel Policies and Procedures. Minimum Qualifications REQUIRED MINIMUM EDUCATION, EXPERIENCE AND TRAINING High School diploma /GED (General Education Degree). High school level courses in algebra, geometry and trigonometry preferably supplemented by college level course work or training in civil engineering principles and techniques. Five (5) years of technical civil engineering experience. OR an equivalent combination of education, experience, and training which provides the required knowledge, skills and abilities may be considered in meeting the minimum qualifications. FIELD INSPECTION - Three (3) years of soil and material testing and inspection experience. SPECIAL JOB REQUIREMENT Must possess a valid driver’s license for operation of motor vehicles on Arizona roads at the start of employment and maintain said license while employed in this position. Provide acceptable driving history at no cost to the County. Knowledge, Skills & Abilities Knowledge of: The theory and practice of civil engineering planning, design, construction and surveying. Interpreting and utilizing engineering plans, maps and specifications. The application of engineering theory to complex field and office problems. Investigation and inspection methods including soils, materials and equipment testing and data collection and reporting. Remote sensing, & geography Field survey and engineering methods and techniques. Construction techniques and quality control procedures. Drafting/GIS cartographic and design principles. Federal, State, and local regulations, programs and standards such as Public Land Survey System (PLSS) Assessors’ Parcel Databases & Arizona State Standards. Advanced engineering computer systems software such as ESRI ArcGIS Suites, Autodesk CAD, Graphic Imaging, MS Access or specialized hydrologic / hydraulic systems. Survey instruments and equipment used in surveying. Land and construction survey methods and procedures. Floodplain regulations and knowledge of hydrology. Construction safety practices and traffic control involved in construction projects within the county rights-of-way. Mathematics to include basic algebraic, geometric and trigonometric formulas applicable to the work performed. Civil engineering and survey terminology and descriptive materials including maps, plats, drawings, and specifications. Specification and county guidelines pertaining to improvements in rights-of-way and related projects. Department policies, rules, regulations, and procedures. Mohave County Personnel Policies and Procedures, and Department Regulations. Skill in: The use of GIS Desktop software in the application of engineering theory to evaluate practical field and office problems. The production of maps and cartographic reports Performing analytical tabular and spatial queries. Preparation of review documents and checking designs, details, estimates, plans and specifications of engineering projects. The basic design, interpretation, development and creation of spreadsheets, databases, PowerPoint presentations, maps and other related products. Written and verbal technical communications skills such as telephone and email standards and etiquette as well as technical report writing. Ability to: Set priorities, assign, schedule, train, oversee, and evaluate work activities and to persuade assigned personnel effectively. Efficiently organize workload and schedule. Interpret and apply technical information encountered in the performance of responsibilities to include maps, specifications, guidelines, permits, plans, blueprints, and diagrams. Detect discrepancies in plans, specifications, and implement corrective actions. Make accurate and detailed observations. Follow written and verbal instructions. Communicate effectively verbally and in writing. Maintain accurate, up-to-date records. Perform algebraic, geometric and trigonometric calculations. Establish and maintain effective working relationships with coworkers, personnel of other county departments, private surveyors, contractors, and the general public. Perform the essential functions of the job specifications with or without a reasonable accommodation. Comply with Mohave County Merit Rules, Administrative Procedures and Department Regulations. WORKING CONDITIONS/ PHYSICAL REQUIREMENTS Sufficient clarity of speech and hearing or other communication capabilities, with or without reasonable accommodation, which permits the employee to discern verbal instructions and to communicate effectively in person and on a telephone. Sufficient vision or other powers of observation, with or without reasonable accommodation, which permits the employee to comprehend written work instructions. Sufficient manual dexterity, with or without reasonable accommodation, which permits the employee to operate standard office equipment, personal computer and peripheral devices. Sufficient personal mobility, flexibility, and physical reflexes, with or without reasonable accommodation, which permits the employee to work in an office environment. Must be able to perform the physical requirements of this classification with or without a reasonable accommodation. Work is subject to varying post or job site assignments and may be subject to call-back or on-call status and irregular schedules including completion of work assignments on weekends. When performing field research, inspections, investigations and gathering of test samples, frequently requires a variety of motions to include standing, walking, bending, stooping, and climbing. Exposure to varying weather conditions including extreme hot and cold temperatures and depending upon location of field and inspection site, isolated, remote areas. Frequent use of computer monitor. Requires frequent lifting and carrying of objects 25 - 50 pounds. This classification does not meet the safety sensitive definition as outlined by Arizona Revised Statute, § 23-493 et seq.
CITY OF ATLANTA, GA
Atlanta, Georgia, United States
Position posted on ongoing Salary $42,021 General Description and Classification Standards Maintains the communications systems used within an assigned department. Duties include, but are not limited to: providing electronic technical service for all radio, telephone, paging and alarm systems and personal computers and peripherals; troubleshooting and conducting a variety of electronic, mechanical and electromechanical tests on electronic systems, subassemblies and parts to ensure unit functions according to specifications or to determine cause of failure; and repairing and maintaining electronic equipment. Supervision Received Works under very general supervision. May work independently or with other skilled or semi-skilled workers with responsibility for completion of assigned tasks. Essential Duties & Responsibilites These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned. Installs and repairs a variety of electronic equipment including mobile radios and data terminals, alarm and public address systems, dispatch console, video monitoring system, pagers, portable chargers, microphones, personal computers and peripherals. Troubleshoots equipment failure; reads test schedule, work orders, test manuals, performance specifications, wiring diagrams and schematics to determine testing procedure and equipment to be used. Inventories and orders supplies and equipment and arranges delivery of equipment. Prioritizes repairs according to sworn and civil personnel. Converses with equipment end-user such as operators, police personnel, etc. to ascertain problems with equipment before breakdown and to determine if breakdown is due to human error or mechanical problems. Confers with manufacturers? engineers, technicians and others regarding testing procedures and results and to resolve problems. Substitutes for co-workers in temporary absence of same. Performs flexible unit assignments as needed in emergency response. Decision Making Uses independent judgment and discretion in the handling of emergency situations, determining and deciding upon procedures to be implemented, setting priorities, maintaining standards and resolving problems. Leadership Provided Routinely provides work group leadership, guidance, and/or training to less experienced staff. Knowledge, Skills && Abilities This is a partial listing of necessary knowledges, skills, and abilities required to perform the job successfully. It is not an exhaustive list. Knowledge of electronic theory, equipment and technology, communication systems and local law enforcement practices, policies and procedures. Skill in effectively communicating and interacting with supervisors, employees, members of the general public Ability to assemble information and make written reports and documents in a concise, clear and effective manner. Minimum Qualifications ? Education and Experience High school diploma or General Equivalency Diploma (GED). 1 year' experience as a Communications/Electronic Technician required; or any equivalent combination of education, training and experience which provides the requisite knowledge, skills and abilities for this job. Preferred Education && Experience Vocational/technical school diploma in electronics, radio communications or related field and 1-3 years' of experience as a Communications/Electronic Technician preferred. Licensures and Certifications None required. Essential Capabilities and Work Environment Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with job.
Aug 09, 2023
Full Time
Position posted on ongoing Salary $42,021 General Description and Classification Standards Maintains the communications systems used within an assigned department. Duties include, but are not limited to: providing electronic technical service for all radio, telephone, paging and alarm systems and personal computers and peripherals; troubleshooting and conducting a variety of electronic, mechanical and electromechanical tests on electronic systems, subassemblies and parts to ensure unit functions according to specifications or to determine cause of failure; and repairing and maintaining electronic equipment. Supervision Received Works under very general supervision. May work independently or with other skilled or semi-skilled workers with responsibility for completion of assigned tasks. Essential Duties & Responsibilites These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned. Installs and repairs a variety of electronic equipment including mobile radios and data terminals, alarm and public address systems, dispatch console, video monitoring system, pagers, portable chargers, microphones, personal computers and peripherals. Troubleshoots equipment failure; reads test schedule, work orders, test manuals, performance specifications, wiring diagrams and schematics to determine testing procedure and equipment to be used. Inventories and orders supplies and equipment and arranges delivery of equipment. Prioritizes repairs according to sworn and civil personnel. Converses with equipment end-user such as operators, police personnel, etc. to ascertain problems with equipment before breakdown and to determine if breakdown is due to human error or mechanical problems. Confers with manufacturers? engineers, technicians and others regarding testing procedures and results and to resolve problems. Substitutes for co-workers in temporary absence of same. Performs flexible unit assignments as needed in emergency response. Decision Making Uses independent judgment and discretion in the handling of emergency situations, determining and deciding upon procedures to be implemented, setting priorities, maintaining standards and resolving problems. Leadership Provided Routinely provides work group leadership, guidance, and/or training to less experienced staff. Knowledge, Skills && Abilities This is a partial listing of necessary knowledges, skills, and abilities required to perform the job successfully. It is not an exhaustive list. Knowledge of electronic theory, equipment and technology, communication systems and local law enforcement practices, policies and procedures. Skill in effectively communicating and interacting with supervisors, employees, members of the general public Ability to assemble information and make written reports and documents in a concise, clear and effective manner. Minimum Qualifications ? Education and Experience High school diploma or General Equivalency Diploma (GED). 1 year' experience as a Communications/Electronic Technician required; or any equivalent combination of education, training and experience which provides the requisite knowledge, skills and abilities for this job. Preferred Education && Experience Vocational/technical school diploma in electronics, radio communications or related field and 1-3 years' of experience as a Communications/Electronic Technician preferred. Licensures and Certifications None required. Essential Capabilities and Work Environment Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with job.
CITY OF ATLANTA, GA
Atlanta, Georgia, United States
Salary: $42,746 Positon posted until filled General Description and Classification Standards Performs a variety of responsible clerical duties relating to the handling and processing of public safety records and constantly audits and updates files. Duties include, but are not limited to: reading police reports and making corrections; notifying appropriate personnel on issues and errors that require attention and corrections; assisting citizens in front lobby and via telephone and in processing requests for information; and assisting in the supervision of subordinate personnel. This is the entry level for this job family. Individuals entering this level must already possess the basic knowledge of the work and the required communications skills to carry out basic tasks. Typically performs the simplest pertinent tasks and assists higher level workers in more complex jobs. Positions at this level could have a permanent assignment or could be in a promotional track for higher level activities. Supervision Received Works under direct supervision and follows standardized procedures and written instructions to accomplish assigned tasks. Essential Duties & Responsibilities These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned . Interprets documentation from the Department of Driver Services (DDS) in order to verify pre-existing records for accuracy and validations. Modifies records as needed and makes entries of property, vehicles, firearms, protective orders and missing persons. Interacts extensively with the public, City, department personnel and other law enforcement agencies on the telephone and in person in a courteous and tactful manner. Responds to requests for information in compliance with departmental policy, legal and governmental guidelines. Maintains electronic and paper crime, arrest and incident report files in order to ensure such records are properly retained in accordance to department policy and procedures. Checks both electronic and paper documentation for completeness, accuracy and compliance with legal and other requirements. Accesses various local, state and national law enforcement systems to enter and retrieve information. Generates automated notifications to Department of Justice on state mandated programs and manages local supporting files. Codes and enters data into an automated records management database. Retrieves, assembles and disseminates reports and information from files in an accurate and timely manner from department staff. Types arrest reports, searches warrants and related materials using word processing system to meet specific deadlines. Researches and provides information by phone, in person and by mail related to crime, arrest and traffic reports. Receives, verifies and accounts for a variety of fees. Classifies incoming crime reports in accordance with the FBI Uniform Crime Reporting Criteria. Decision Making Follows standardized procedures and written instructions to accomplish assigned tasks. Leadership Provided None. May oversee temporary or contract workers as needed. Knowledge, Skills & Abilities This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully. It is not an exhaustive list . Knowledge of: law enforcement practices and basic operations of a police reports function; police procedures, rules, regulations and terminology and law enforcement codes as related to assigned functions; rules and regulations of the National Crime Information Center (NCIC) and the Georgia Crime Information Center (GCIC) as related to assigned functions; filing procedures (alpha and numeric); telephone etiquette and procedures; modern office methods, practices and equipment currently in use by department; teletype procedures, police terminology, law enforcement codes and laws applying to the release of information. Skill in: the operation and retrieval of computer report information and data entry of report information; effectively communicating both verbally and in writing. Ability to: understand and interpret rules, regulations and laws related to the police reports function; interpret administrative or operational policies within appropriate guidelines without immediate supervision ; exercise independent judgment in the release of confidential records within department and legal guidelines; interact with the public and other City employees both in person and over the telephone in a courteous and tactful manner; maintain diplomacy under stressful situations; follow oral and written instructions; deal discreetly with and maintain the confidentiality of sensitive records and information. Preferred Education & Experience Associate's degree or a two-year equivalent certification/degree in communications or records management and 3-5 years' of responsible clerical experience in record-keeping (equivalent professional experience may be considered for substitution for the required degree on an exception basis). Licensures and Certifications Position would be expected to have licensure or professional certifications appropriate to the position. Required: Valid Georgia driver's license GCIC certification Essential Capabilities and Work Environment Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with job.
Aug 29, 2023
Full Time
Salary: $42,746 Positon posted until filled General Description and Classification Standards Performs a variety of responsible clerical duties relating to the handling and processing of public safety records and constantly audits and updates files. Duties include, but are not limited to: reading police reports and making corrections; notifying appropriate personnel on issues and errors that require attention and corrections; assisting citizens in front lobby and via telephone and in processing requests for information; and assisting in the supervision of subordinate personnel. This is the entry level for this job family. Individuals entering this level must already possess the basic knowledge of the work and the required communications skills to carry out basic tasks. Typically performs the simplest pertinent tasks and assists higher level workers in more complex jobs. Positions at this level could have a permanent assignment or could be in a promotional track for higher level activities. Supervision Received Works under direct supervision and follows standardized procedures and written instructions to accomplish assigned tasks. Essential Duties & Responsibilities These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned . Interprets documentation from the Department of Driver Services (DDS) in order to verify pre-existing records for accuracy and validations. Modifies records as needed and makes entries of property, vehicles, firearms, protective orders and missing persons. Interacts extensively with the public, City, department personnel and other law enforcement agencies on the telephone and in person in a courteous and tactful manner. Responds to requests for information in compliance with departmental policy, legal and governmental guidelines. Maintains electronic and paper crime, arrest and incident report files in order to ensure such records are properly retained in accordance to department policy and procedures. Checks both electronic and paper documentation for completeness, accuracy and compliance with legal and other requirements. Accesses various local, state and national law enforcement systems to enter and retrieve information. Generates automated notifications to Department of Justice on state mandated programs and manages local supporting files. Codes and enters data into an automated records management database. Retrieves, assembles and disseminates reports and information from files in an accurate and timely manner from department staff. Types arrest reports, searches warrants and related materials using word processing system to meet specific deadlines. Researches and provides information by phone, in person and by mail related to crime, arrest and traffic reports. Receives, verifies and accounts for a variety of fees. Classifies incoming crime reports in accordance with the FBI Uniform Crime Reporting Criteria. Decision Making Follows standardized procedures and written instructions to accomplish assigned tasks. Leadership Provided None. May oversee temporary or contract workers as needed. Knowledge, Skills & Abilities This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully. It is not an exhaustive list . Knowledge of: law enforcement practices and basic operations of a police reports function; police procedures, rules, regulations and terminology and law enforcement codes as related to assigned functions; rules and regulations of the National Crime Information Center (NCIC) and the Georgia Crime Information Center (GCIC) as related to assigned functions; filing procedures (alpha and numeric); telephone etiquette and procedures; modern office methods, practices and equipment currently in use by department; teletype procedures, police terminology, law enforcement codes and laws applying to the release of information. Skill in: the operation and retrieval of computer report information and data entry of report information; effectively communicating both verbally and in writing. Ability to: understand and interpret rules, regulations and laws related to the police reports function; interpret administrative or operational policies within appropriate guidelines without immediate supervision ; exercise independent judgment in the release of confidential records within department and legal guidelines; interact with the public and other City employees both in person and over the telephone in a courteous and tactful manner; maintain diplomacy under stressful situations; follow oral and written instructions; deal discreetly with and maintain the confidentiality of sensitive records and information. Preferred Education & Experience Associate's degree or a two-year equivalent certification/degree in communications or records management and 3-5 years' of responsible clerical experience in record-keeping (equivalent professional experience may be considered for substitution for the required degree on an exception basis). Licensures and Certifications Position would be expected to have licensure or professional certifications appropriate to the position. Required: Valid Georgia driver's license GCIC certification Essential Capabilities and Work Environment Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with job.
SAN BERNARDINO COUNTY, CA
San Bernardino, California, United States
The Job Filing Deadline: Applications will be accepted until filled Recruitment Bonus - Newly hired employees from this recruitment may be eligible to receive bonus payments up to $2,000** Referral Bonus - Current employees in a regular position who refer a qualified candidate for this recruitment may be eligible to receive bonus payments up to $750*** Help build a better, safer future for business and residents in one of the largest, most diverse counties in the U.S. San Bernardino County Land Use Services Department is looking for an energetic Senior Land Use Technician to join a dynamic team dedicated to outstanding service, innovation, and teamwork. The Senior Land Use Technician will need to possess strong verbal communication skills and work with the public and with teammates to explain, interpret, and implement federal, state, and local laws to customers and staff regarding land development and related regulations. This position will serve as a lead Technician in the Department and will be tasked with reviewing complex development or construction plans for completeness, accuracy, and conformance to regulations. This position will also complete initial processing of applications, update information in permitting software, calculate fees, research property information, including but not limited to, zoning, hazard overlays, community plans, legal descriptions and land use. This position may also recommend policy and procedural changes to Land Use Technician Supervisors and may represent supervisors during meetings. The Senior Land Use Technician will be a leader in a close-knit team of skilled professionals. It is essential that the incumbent has the ability to mentor, inspire, teach and guide staff. Devotion to teambuilding and outstanding communication are essential. For more information about job duties, please see the Senior Land Use Technician job description. THE DEPARTMENT San Bernardino County is geographically the largest in the United States and the twelfth largest in population. We are currently in the midst of historic change as our leaders have adopted a Countywide Vision that sets an inspiring course for our future. With a 2020-21 County Budget exceeding $5 billion, and a highly professional management team, the County is moving the vision to reality, with the Land Use Services Department performing key strategic roles. The Building and Safety Division's primary responsibility is the enforcement of Building Standards adopted by the State of California and San Bernardino County through a permit process. This ensures that buildings which are constructed meet minimum code standards necessary to protect the public's health, safety, and property, and to promote energy efficiency and accessibility for disabled persons. Building and Safety also investigates complaints regarding unpermitted construction and accessibility violations. Land Development is responsible for review of local area drainage, grading plans, tentative and final maps, coordination with Planning Division for conditioning of new developments, and reviewing and processing improvement plans for roads and drainage facilities associated with land development projects in accordance with the San Bernardino County Development Code and General Plan within the unincorporated County area. We are looking for land use professionals inspired by great customer service, permitting system innovation, interdisciplinary teamwork, and the pursuit of best practices. Our land use team is much like a family with a strong sense of pride in our work. Our commitments to each other and to excellence have resulted in several recent national awards. If you want to make a real difference in our field, this could be your future family and home. CONDITIONS OF EMPLOYMENT 1) Applicants must successfully pass a background check prior to appointment. 2) Travel throughout the County is required. A valid California Class C driver license is required at time of appointment and must be maintained. Employees in this class may be required to use personal vehicles and show proof of automobile liability insurance. Mileage reimbursement is available. **According to criteria established in the General Unit Memorandum of Understanding (MOU) ( see pages 108-109 ) ***According to criteria established in the General Unit Memorandum of Understanding (MOU) ( see pages 109 ) Minimum Requirements Experience: Two (2) years of experience equivalent to a Land Use Technician in San Bernardino County. Experience must be in a public agency and include primary responsibility for enforcing code compliance or processing permit applications related to land development, planning, building, engineering, fire, environmental, or other code regulations, which includes explaining related regulations and requirements to the public. Substitution : International Code Council (ICC) Certification as a building technician or other related ICC certificate will substitute for six (6) months of the required experience. Desired Qualifications The ideal candidate will be process driven with the ability to lead a team in providing customer service. This candidate must be able to work in a fast-paced environment while making sound decisions and handling unforeseen conflict. Demonstrated skills in mentoring and training fellow staff is highly desirable. Selection Process There will be a competitive evaluation of qualifications based on the information provided in the Application and the Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience and skills, as only the most highly qualified applicants will be referred to the Department. Application Procedure : Please complete and submit the online employment application and supplemental questionnaire. Resumes will not be accepted in lieu of the application and/or supplemental questionnaires. All communications regarding the selection process will be via email. Applicants are encouraged to check their e-mail frequently to learn additional information regarding this recruitment. Check your GovernmentJobs account for notifications. Update your firewalls to allow e-mails from San Bernardino County through governmentjobs.com. Update your Spam, Junk, and Bulk settings to ensure it will not spam/block/filter communications from email addresses with the following domain "@hr.sbcounty.gov". Finally, be sure to keep your personal information updated. Taking these steps now will help ensure you receive all communications regarding this recruitment. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note: if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application. If you require technical assistance , please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans' Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans' Preference points. Click here for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process Closing Date/Time: Continuous
Aug 29, 2023
Full Time
The Job Filing Deadline: Applications will be accepted until filled Recruitment Bonus - Newly hired employees from this recruitment may be eligible to receive bonus payments up to $2,000** Referral Bonus - Current employees in a regular position who refer a qualified candidate for this recruitment may be eligible to receive bonus payments up to $750*** Help build a better, safer future for business and residents in one of the largest, most diverse counties in the U.S. San Bernardino County Land Use Services Department is looking for an energetic Senior Land Use Technician to join a dynamic team dedicated to outstanding service, innovation, and teamwork. The Senior Land Use Technician will need to possess strong verbal communication skills and work with the public and with teammates to explain, interpret, and implement federal, state, and local laws to customers and staff regarding land development and related regulations. This position will serve as a lead Technician in the Department and will be tasked with reviewing complex development or construction plans for completeness, accuracy, and conformance to regulations. This position will also complete initial processing of applications, update information in permitting software, calculate fees, research property information, including but not limited to, zoning, hazard overlays, community plans, legal descriptions and land use. This position may also recommend policy and procedural changes to Land Use Technician Supervisors and may represent supervisors during meetings. The Senior Land Use Technician will be a leader in a close-knit team of skilled professionals. It is essential that the incumbent has the ability to mentor, inspire, teach and guide staff. Devotion to teambuilding and outstanding communication are essential. For more information about job duties, please see the Senior Land Use Technician job description. THE DEPARTMENT San Bernardino County is geographically the largest in the United States and the twelfth largest in population. We are currently in the midst of historic change as our leaders have adopted a Countywide Vision that sets an inspiring course for our future. With a 2020-21 County Budget exceeding $5 billion, and a highly professional management team, the County is moving the vision to reality, with the Land Use Services Department performing key strategic roles. The Building and Safety Division's primary responsibility is the enforcement of Building Standards adopted by the State of California and San Bernardino County through a permit process. This ensures that buildings which are constructed meet minimum code standards necessary to protect the public's health, safety, and property, and to promote energy efficiency and accessibility for disabled persons. Building and Safety also investigates complaints regarding unpermitted construction and accessibility violations. Land Development is responsible for review of local area drainage, grading plans, tentative and final maps, coordination with Planning Division for conditioning of new developments, and reviewing and processing improvement plans for roads and drainage facilities associated with land development projects in accordance with the San Bernardino County Development Code and General Plan within the unincorporated County area. We are looking for land use professionals inspired by great customer service, permitting system innovation, interdisciplinary teamwork, and the pursuit of best practices. Our land use team is much like a family with a strong sense of pride in our work. Our commitments to each other and to excellence have resulted in several recent national awards. If you want to make a real difference in our field, this could be your future family and home. CONDITIONS OF EMPLOYMENT 1) Applicants must successfully pass a background check prior to appointment. 2) Travel throughout the County is required. A valid California Class C driver license is required at time of appointment and must be maintained. Employees in this class may be required to use personal vehicles and show proof of automobile liability insurance. Mileage reimbursement is available. **According to criteria established in the General Unit Memorandum of Understanding (MOU) ( see pages 108-109 ) ***According to criteria established in the General Unit Memorandum of Understanding (MOU) ( see pages 109 ) Minimum Requirements Experience: Two (2) years of experience equivalent to a Land Use Technician in San Bernardino County. Experience must be in a public agency and include primary responsibility for enforcing code compliance or processing permit applications related to land development, planning, building, engineering, fire, environmental, or other code regulations, which includes explaining related regulations and requirements to the public. Substitution : International Code Council (ICC) Certification as a building technician or other related ICC certificate will substitute for six (6) months of the required experience. Desired Qualifications The ideal candidate will be process driven with the ability to lead a team in providing customer service. This candidate must be able to work in a fast-paced environment while making sound decisions and handling unforeseen conflict. Demonstrated skills in mentoring and training fellow staff is highly desirable. Selection Process There will be a competitive evaluation of qualifications based on the information provided in the Application and the Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience and skills, as only the most highly qualified applicants will be referred to the Department. Application Procedure : Please complete and submit the online employment application and supplemental questionnaire. Resumes will not be accepted in lieu of the application and/or supplemental questionnaires. All communications regarding the selection process will be via email. Applicants are encouraged to check their e-mail frequently to learn additional information regarding this recruitment. Check your GovernmentJobs account for notifications. Update your firewalls to allow e-mails from San Bernardino County through governmentjobs.com. Update your Spam, Junk, and Bulk settings to ensure it will not spam/block/filter communications from email addresses with the following domain "@hr.sbcounty.gov". Finally, be sure to keep your personal information updated. Taking these steps now will help ensure you receive all communications regarding this recruitment. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note: if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application. If you require technical assistance , please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans' Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans' Preference points. Click here for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process Closing Date/Time: Continuous
CITY OF VERNON, CA
Vernon, California, United States
Job Summary EMPLOYMENT OPPORTUNITY WITH THE CITY OF VERNON INFORMATION TECHNOLOGY TECHNICIAN - TEMPORARY (PART-TIME) ASSIGNMENT HOURLY RANGE: $33.04 - $40.16 FINAL FILING DEADLINE THURSDAY, DECEMVER 21, 2023, 5:00 P.M. OR WHEN WE RECEIVE THE FIRST 100 QUALIFIED APPLICATIONS, WHICHEVER OCCURS FIRST THIS RECRUITMENT IS TO FILL ONE PART-TIME VACANCY IN THE INFORMATION TECHNOLOGY DIVISION. THIS ASSIGNMENT WILL NOT LEAD TO A PERMANENT PLACEMENT AND IS FOR A LIMITED TERM ONLY, NOT TO EXCEED ONE YEAR IN DURATION OR 1,000 HOURS TO PROVIDE TEMPORARY INFORMATION TECHNOLOGY SUPPORT. SUMMARY: Under basic supervision, provides first-level technical support functions for City Information Technology (IT) system users; identifies and resolves problems; and maintains computer hardware and software systems, technology infrastructure, communications equipment, and peripherals. Essential Functions ESSENTIAL FUNCTIONS: As defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. This is not a comprehensive listing of all functions and duties performed by incumbents of this class; employees may be assigned duties which are not listed below; reasonable accommodations will be made as required. The assignment flyer does not constitute an employment agreement and is subject to change at any time by the employer. Essential duties and responsibilities may include, but are not limited to, the following: Responds to help desk inquiries and requests for Information Technology (IT) services. Works independently and makes appropriate decisions based on experience; performs work within scope of authority and training; duties may vary according to job assignment. Organizes, plans, manages, and prioritizes IT service requests; interviews user to collect information about technology problems and technical issues, and leads user through diagnostic procedures to determine source of error; trains users on IT software, hardware, and peripheral equipment. Defines problems, identifies and isolates errors, and implements technical solutions to solve problems. Provides technical support, training, and assistance to employees; explains IT issues, and implements solutions according to IT Department standards, guidelines, and procedures; follows up with users to verify the functionality of the users’ systems. Refers complex problems which are beyond the skills of the IT Technician to senior technical staff and contractors; learns to maintain new and existing network systems and components. Installs, moves, updates, and integrates computers, workstations, system components, communications equipment, and peripherals; installs and configures software upgrades, enhancements, and revised functions; verifies performance of user’s systems. Performs basic PBX programming, configurations, and installations; maintains City directory and v-mail. Performs basic audio video support and basic website support. Analyzes and resolves technical problems, documents IT problems and technical changes, and tracks service improvements; notifies manager and other technicians of unusual problems and problem trends in order to provide improved IT services. Maintains and enforces all aspects of computer security procedures and standards. Supports the relationship between the City of Vernon and the general public by demonstrating courteous and cooperative behavior when interacting with visitors and City staff; maintains confidentiality of work-related issues and City information; performs other duties as required or assigned. Minimum Qualifications Education, Training and Experience Guidelines: High School Diploma or GED equivalent AND one year of computer systems support experience. An Associate’s Degree in Computer Science is preferred. Supplemental Information Knowledge of: Troubleshooting techniques for computer hardware, software, and peripheral equipment. Technical support principles, procedures, and quality standards. Networked computer system environments and peripheral device capabilities. Software applications and operating systems used at City, including Microsoft OS. Principles and protocols for the management of electronic information. IT access policies, and data security protocols. Telecommunications hardware and software systems. Skill in: Diagnosing and resolving technical problems in a network environment. Responding professionally, effectively, and efficiently to customer service requests. Assessing customer support needs, and implementing effective solutions. Using basic tools and procedures for repairing computers, equipment, and peripheral devices. Installing, repairing, and maintaining computer software, hardware, and peripherals in a multiple operating system environment. Operating a personal computer utilizing specialized software, and entering information into a computer system with speed and accuracy. Establishing and maintaining cooperative working relationships with co-workers. Communicating effectively verbally and in writing. LICENSE AND CERTIFICATION REQUIREMENTS: A valid California State Driver's License is required. PHYSICAL DEMANDS AND WORKING ENVIRONMENT: Work is performed in a standard office environment; may be required to bend, stoop, crawl, and navigate tight spaces. May be required to lift and carry items weighing up to 50 pounds. Requires vision capacity to perform fine calibrations and differentiate between colored wires. SELECTION PROCESS : Completed application packets will be reviewed and only the first 100 qualified applicants whose qualifications best meet or exceed the requirements of the position and needs of the City, will be invited to participate further in the selection process, which includes an in-person written exam scheduled for the week of January 15th, 2024. The in-person selection panel interview is tentatively scheduled for the week of January 29th, 2024. Candidates must be specific and complete in describing their qualifications for the position. Failure to state all pertinent information may lead to elimination from consideration. Applications must be submitted online . If you submit multiple applications, only the most recent application will be considered. Stating "see resume" is not an acceptable substitution for a completed application. To view the complete job description, please visit our website at www.cityofvernon.org . It is the applicant’s responsibility to notify the Human Resources Department of any changes to their contact information. CITY OF VERNON HUMAN RESOURCES DEPARTMENT Lisette Grizzelle, Senior Human Resources Analyst lgrizzelle@cityofvernon.org (323) 583-8811, ext. 166 “The City of Vernon is an Equal Opportunity Employer” The City of Vernon offers a comprehensive benefit package including vacation, holiday, and sick leave as well as medical, dental vision, life, and long term disability insurance. Retirement Benefit : Retirement benefits are provided by the California Public Employees' Retirement System (CalPERS): Effective January 1, 2013, newly hired non-safety employees who are new CalPERS members, as defined by the Public Employees' Pension Reform Act of 2013 ("PEPRA"), will be enrolled in the CalPERS 2% at 62 benefit formula. New members will be required to pay 7.622% as their member contribution. An employee who is a "classic" member of CalPERS, will be enrolled in the CalPERS 2.7% at 55 benefit formula. Classic employees contribute 10% as their member contribution. Cafeteria Benefits Plan : The City offers a monthly allowance towards the purchase of a HMO, PPO or HSA medical plan for the employee and their family members. Any remaining amount can be used towards the purchase of a HMO or PPO Dental plan and Vision coverage for dependents. Vision coverage is included at no cost to the employee. Supplemental Insurance plans are available. Holiday pay : The City observes 13 holidays per calendar year. Bilingual pay : Employees in eligible positions who successfully demonstrate Spanish speaking skills would be eligible to receive an additional $275.00 a month. Vacation: Continuous Years of Service Vacation Hours Earned Bi-Weekly Accrual 1st year thru 4th year 80hrs; 3.08 accrual rate 5th year thru 9th year 100hrs; 3.85 accrual rate 10th year thru 14th year 120hrs; 4.62 accrual rate 15th year thru 24th year 160hrs; 6.16 accrual rate 25th year and more 190hrs; 7.31 accrual rate Sick Leave : All full-time employees shall accrue up to 80 hours of sick leave per calendar year, at a rate of 3.08 hours per pay period. Tuition Reimbursement : $2,200.00 is available to those who satisfactorily complete job related college courses. Other Benefits : Most employees work a 4/10 schedule. In addition, the City offers bereavement leave and jury duty. Miscellaneous Benefits : The City provides an interest-free loan program for the purchase of a computer, corrective eye surgery and a hearing aide device. The City of Vernon encourages you to log onto our website for the benefit details www.cityofvernon.org
Dec 01, 2023
Temporary
Job Summary EMPLOYMENT OPPORTUNITY WITH THE CITY OF VERNON INFORMATION TECHNOLOGY TECHNICIAN - TEMPORARY (PART-TIME) ASSIGNMENT HOURLY RANGE: $33.04 - $40.16 FINAL FILING DEADLINE THURSDAY, DECEMVER 21, 2023, 5:00 P.M. OR WHEN WE RECEIVE THE FIRST 100 QUALIFIED APPLICATIONS, WHICHEVER OCCURS FIRST THIS RECRUITMENT IS TO FILL ONE PART-TIME VACANCY IN THE INFORMATION TECHNOLOGY DIVISION. THIS ASSIGNMENT WILL NOT LEAD TO A PERMANENT PLACEMENT AND IS FOR A LIMITED TERM ONLY, NOT TO EXCEED ONE YEAR IN DURATION OR 1,000 HOURS TO PROVIDE TEMPORARY INFORMATION TECHNOLOGY SUPPORT. SUMMARY: Under basic supervision, provides first-level technical support functions for City Information Technology (IT) system users; identifies and resolves problems; and maintains computer hardware and software systems, technology infrastructure, communications equipment, and peripherals. Essential Functions ESSENTIAL FUNCTIONS: As defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. This is not a comprehensive listing of all functions and duties performed by incumbents of this class; employees may be assigned duties which are not listed below; reasonable accommodations will be made as required. The assignment flyer does not constitute an employment agreement and is subject to change at any time by the employer. Essential duties and responsibilities may include, but are not limited to, the following: Responds to help desk inquiries and requests for Information Technology (IT) services. Works independently and makes appropriate decisions based on experience; performs work within scope of authority and training; duties may vary according to job assignment. Organizes, plans, manages, and prioritizes IT service requests; interviews user to collect information about technology problems and technical issues, and leads user through diagnostic procedures to determine source of error; trains users on IT software, hardware, and peripheral equipment. Defines problems, identifies and isolates errors, and implements technical solutions to solve problems. Provides technical support, training, and assistance to employees; explains IT issues, and implements solutions according to IT Department standards, guidelines, and procedures; follows up with users to verify the functionality of the users’ systems. Refers complex problems which are beyond the skills of the IT Technician to senior technical staff and contractors; learns to maintain new and existing network systems and components. Installs, moves, updates, and integrates computers, workstations, system components, communications equipment, and peripherals; installs and configures software upgrades, enhancements, and revised functions; verifies performance of user’s systems. Performs basic PBX programming, configurations, and installations; maintains City directory and v-mail. Performs basic audio video support and basic website support. Analyzes and resolves technical problems, documents IT problems and technical changes, and tracks service improvements; notifies manager and other technicians of unusual problems and problem trends in order to provide improved IT services. Maintains and enforces all aspects of computer security procedures and standards. Supports the relationship between the City of Vernon and the general public by demonstrating courteous and cooperative behavior when interacting with visitors and City staff; maintains confidentiality of work-related issues and City information; performs other duties as required or assigned. Minimum Qualifications Education, Training and Experience Guidelines: High School Diploma or GED equivalent AND one year of computer systems support experience. An Associate’s Degree in Computer Science is preferred. Supplemental Information Knowledge of: Troubleshooting techniques for computer hardware, software, and peripheral equipment. Technical support principles, procedures, and quality standards. Networked computer system environments and peripheral device capabilities. Software applications and operating systems used at City, including Microsoft OS. Principles and protocols for the management of electronic information. IT access policies, and data security protocols. Telecommunications hardware and software systems. Skill in: Diagnosing and resolving technical problems in a network environment. Responding professionally, effectively, and efficiently to customer service requests. Assessing customer support needs, and implementing effective solutions. Using basic tools and procedures for repairing computers, equipment, and peripheral devices. Installing, repairing, and maintaining computer software, hardware, and peripherals in a multiple operating system environment. Operating a personal computer utilizing specialized software, and entering information into a computer system with speed and accuracy. Establishing and maintaining cooperative working relationships with co-workers. Communicating effectively verbally and in writing. LICENSE AND CERTIFICATION REQUIREMENTS: A valid California State Driver's License is required. PHYSICAL DEMANDS AND WORKING ENVIRONMENT: Work is performed in a standard office environment; may be required to bend, stoop, crawl, and navigate tight spaces. May be required to lift and carry items weighing up to 50 pounds. Requires vision capacity to perform fine calibrations and differentiate between colored wires. SELECTION PROCESS : Completed application packets will be reviewed and only the first 100 qualified applicants whose qualifications best meet or exceed the requirements of the position and needs of the City, will be invited to participate further in the selection process, which includes an in-person written exam scheduled for the week of January 15th, 2024. The in-person selection panel interview is tentatively scheduled for the week of January 29th, 2024. Candidates must be specific and complete in describing their qualifications for the position. Failure to state all pertinent information may lead to elimination from consideration. Applications must be submitted online . If you submit multiple applications, only the most recent application will be considered. Stating "see resume" is not an acceptable substitution for a completed application. To view the complete job description, please visit our website at www.cityofvernon.org . It is the applicant’s responsibility to notify the Human Resources Department of any changes to their contact information. CITY OF VERNON HUMAN RESOURCES DEPARTMENT Lisette Grizzelle, Senior Human Resources Analyst lgrizzelle@cityofvernon.org (323) 583-8811, ext. 166 “The City of Vernon is an Equal Opportunity Employer” The City of Vernon offers a comprehensive benefit package including vacation, holiday, and sick leave as well as medical, dental vision, life, and long term disability insurance. Retirement Benefit : Retirement benefits are provided by the California Public Employees' Retirement System (CalPERS): Effective January 1, 2013, newly hired non-safety employees who are new CalPERS members, as defined by the Public Employees' Pension Reform Act of 2013 ("PEPRA"), will be enrolled in the CalPERS 2% at 62 benefit formula. New members will be required to pay 7.622% as their member contribution. An employee who is a "classic" member of CalPERS, will be enrolled in the CalPERS 2.7% at 55 benefit formula. Classic employees contribute 10% as their member contribution. Cafeteria Benefits Plan : The City offers a monthly allowance towards the purchase of a HMO, PPO or HSA medical plan for the employee and their family members. Any remaining amount can be used towards the purchase of a HMO or PPO Dental plan and Vision coverage for dependents. Vision coverage is included at no cost to the employee. Supplemental Insurance plans are available. Holiday pay : The City observes 13 holidays per calendar year. Bilingual pay : Employees in eligible positions who successfully demonstrate Spanish speaking skills would be eligible to receive an additional $275.00 a month. Vacation: Continuous Years of Service Vacation Hours Earned Bi-Weekly Accrual 1st year thru 4th year 80hrs; 3.08 accrual rate 5th year thru 9th year 100hrs; 3.85 accrual rate 10th year thru 14th year 120hrs; 4.62 accrual rate 15th year thru 24th year 160hrs; 6.16 accrual rate 25th year and more 190hrs; 7.31 accrual rate Sick Leave : All full-time employees shall accrue up to 80 hours of sick leave per calendar year, at a rate of 3.08 hours per pay period. Tuition Reimbursement : $2,200.00 is available to those who satisfactorily complete job related college courses. Other Benefits : Most employees work a 4/10 schedule. In addition, the City offers bereavement leave and jury duty. Miscellaneous Benefits : The City provides an interest-free loan program for the purchase of a computer, corrective eye surgery and a hearing aide device. The City of Vernon encourages you to log onto our website for the benefit details www.cityofvernon.org
Sacramento County, CA
Sacramento, California, United States
The Position This is a continuous filing exam. The next filing cut-offs are at 5:00 pm on: 7/14/2023, 10/13/2023, 1/8/2024 Under general supervision, Sanitation District Maintenance & Operations Senior Technicians work independently or as a designated crew chief over two or more crews involved in the maintenance, repair, minor construction, and/or inspection of assigned underground pipelines, pump and lift stations, prechecking and customer service for the wastewater collection systems of the Sanitation Districts Agency. Examples of Knowledge and Abilities Knowledge of Advanced journey methods, tools, materials, and equipment used in the maintenance and construction of underground pipelines, lift stations, and electrical and temporary pumps Safety precautions and practices necessary in working with hand and power tools, equipment, and vehicles Computer operation for e-mail communications, recordkeeping, documentation, reporting, and timekeeping Best practices of providing on-the-job training, directing and coordinating work, and ensuring safe practices Policies, procedures, and operational standards related to wastewater collection systems maintenance and operations Applicable federal, state and local regulations, laws, and guidelines related to wastewater collection systems operations Ability to Understand, interpret, and follow both oral and written directions in an effective manner Read, write, and speak English at a level necessary for satisfactory job performance Operate a laptop computer and designated software utilized to record data, prepare reports, and locate work sites/directions Operate designated hand and power tools, equipment, and vehicles such as electric and mechanical pumps and generators, blowers, tapping machines, balling equipment, power and hand rodders, high pressure pipe cleaners, vactor machines, bucket machines, smoke testing equipment, portable pumps, paving breakers, electronic pipe locators, and gas detection equipment in a safe and effective manner Read and interpret electronic controls and operate wastewater collection system lift stations and pumps in a safe and effective manner Read and interpret maps, charts, plans, and computerized mapping systems in order to locate mainlines and pipelines and to assist in determining the types of repairs and/or maintenance required Direct, oversee, and train others in an effective and positive manner Communicate clearly, concisely and courteously with co-workers, other employees, customers, and the general public Perform basic mathematical calculations to include addition, subtraction, multiplication, and division in an accurate manner Perform assigned duties in a safe and effective manner for self and others Establish and maintain effective working relationships with those contacted in the performance of required duties Employment Qualifications Minimum Qualifications Either: 1a. Two (2) years of full-time, paid experience employed by the County of Sacramento in the class of Sanitation District Maintenance and Operations Technician; - AND - 1b. The Grade 2 California Water Environment Association (CWEA) Collection System Maintenance Certification. Or: 2a. Two (2) years of full-time, paid experience employed by the County of Sacramento in the class of Underground Construction and Maintenance Specialist and/or Mechanical Maintenance Technician performing duties which have included the maintenance, construction, repair, cleaning, inspection, and/or operation of underground pipeline systems and/or pump/lift stations; - AND - 2b. The Grade 2 California Water Environment Association (CWEA) Collection System Maintenance Certification. Or: 3a. Completion of 60 semester units or more (or 90 quarter units or more) at an accredited trade school, junior college, or university with a minimum of 30 semester units (or 45 quarter units) in mechanical-electrical technology, construction management, civil engineering, or other field closely related to the intent of the class; - AND - 3b. Two (2) years of full-time, paid experience performing lead duties over a crew performing the maintenance, construction, repair, cleaning, inspection, and/or operation of underground pipeline systems and/or pump/lift stations; - AND - 3c. The Grade 2 California Water Environment Association (CWEA) Collection System Maintenance Certification. Or: 4a. Completion of two (2) years apprenticeship program as a plumber; - AND - 4b. Two (2) years of full-time, paid experience performing lead duties over a crew performing maintenance, construction, repair, cleaning, inspection, and/or operation duties for underground pipeline systems and/or pump/lift stations; - AND - 4c. The Grade 2 California Water Environment Association (CWEA) Collection System Maintenance Certification. Or: 5a. Two (2) years of full-time, paid experience performing lead duties over a crew performing the maintenance, construction, repair, cleaning, inspection, and/or operation of underground pipeline systems and/or pump/lift stations; - AND - 5b. The Grade 2 California Water Environment Association (CWEA) Collection System Maintenance Certification. Note: The word "experience" referenced in the minimum qualifications means full-time paid experience unless the job announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. General Qualifications Minimum Age Requirement: Candidates must be eighteen (18) years of age prior to appointment because of the hazards of the job, as defined by the Fair Labor Standards Act. Driver's License: A valid California Driver License, Class B or higher, is be required at the time of appointment. Incumbents appointed to this class must obtain a valid California driver's license, Class A that include special endorsements including but not limited to the Tank Vehicle Endorsement within one year of appointment to this class. Failure to obtain or maintain the appropriate California Driver License may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis. Certificates/licenses: Incumbents must obtain the Grade 3 CWEA for Collection System Maintenance Certification within two years of permanent appointment to this class or within two CWEA exam cycles after the date of appointment to this class, whichever is greater. Failure to obtain and maintain the appropriate certificates as described above may constitute cause for termination from this class in accordance with Civil Service Rules and/or applicable bargaining unit agreement. Physical Abilities: Positions in this class require the incumbent to be able to: Perform heavy manual labor on a continuous basis. Climb, stoop, kneel, crouch, and reach by extending hands and arms in any direction. Stand and walk on a consistent and daily basis. Lift objects weighing an average of 25 pounds to a maximum of 100 pounds without assistance. Push and pull objects weighing an average of 75 pounds to a maximum of 100 pounds. Carry objects weighing an average of 25 pounds to a maximum of 50 pounds. Use both eyes to see clearly at distances both near and far, requiring depth perception. Wear respirators or breathing devices. Enter and exit restricted entrances of 24 inches in diameter. Climb and work on ladders while carrying equipment which may weigh up to 50 pounds, with a total weight that does not exceed the weight capacity of the ladder. Individuals who do not meet these physical requirements due to disability will be reviewed on a case by case basis. Working Conditions: Positions in this class require the incumbent to be able to: Work outside in all weather conditions on a daily basis and be subject to temperatures rarely under 32 degrees and occasionally over 100 degrees. Work in enclosed areas where the temperature may occasionally exceed 100 degrees or rarely reach lows below 20 degrees. Work in confined spaces in which a permit is not required. Work in trenches up to 23 feet, or more, in depth. Work around dust, fumes, smoke, gases, noise, contaminated and non-contaminated water, chemicals such as silica and solvents, machinery and equipment with moving parts, moving vehicles, traffic, fumes and/or odors. Potentially work in permit-required confined spaces. Shift, Weekend and Holiday Work: Wastewater collection systems operation and maintenance work is performed 24 hours a day, 365 days a year. All employees in this class will be subject to working shifts, weekend, holidays, overtime and standby. Background/Criminal History: The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies and Procedures B-5, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate's ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained. Probationary Period The probationary period for this classification is six (6) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net EMPLOYEE BENEFITS As an employee of the County of Sacramento, there will be a variety of benefits available to you. These benefits currently include: health, dental and life insurance; flexible spending account options for dependent care and unreimbursed dental and/or medical cost; and an employee assistance program (EAP). GENERAL BENEFITS: Most employee benefits are similar to the following for all County employees. However, some benefits differ, depending on the employee representation unit to which the employee's job classification is assigned. Information about the exact benefits applicable to a particular job classification may be obtained from the Sacramento County Department of Benefits or by visiting www.saccountyjobs.net. TEMPORARY POSITIONS: Most benefits do not apply to temporary positions. The explanations of benefits applies to employees in regular positions. SALARY STEP INCREASES: The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% are given annually until the top of the salary range has been attained. PAY: All employees are paid bi-weekly via direct deposit into the employee's bank account. The pay period covers fourteen (14) calendar days, starting on a Sunday and ending on the second Saturday thereafter. Salaries are generally paid on the Friday following the end of the pay period. Employees can set up their direct deposit and access their pay information via Employee Self Service in MySacCounty. VACATION: Generally, vacation with pay begins at 10 days annually. With increase over a period of years, the maximum annual vacation with pay is 25 days. HOLIDAYS: 14.5 holidays per year as recognized. SICK LEAVE: Equivalent to 15 days annually, unlimited accumulation. Upon retirement, unused sick leave is converted to retirement service credit. PARENTAL LEAVE: Entitles a regular County employee, with at least one year of continuous employment, to schedule a paid parental leave of up to 160 hours upon the birth or during the process of an adoption of a minor child. Parental leave shall be approved by the employee's appointing authority, except where the granting of the parental leave request would unduly interfere with or cause severe hardship upon department operations. TUITION REIMBURSEMENT: Dependent upon union agreements, regular County employees may be eligible to receive Tuition Reimbursement. The costs for course tuition/registration fees and required books/supplies are eligible for reimbursement. Tuition reimbursement amounts may vary depending upon union agreement. RETIREMENT: Social Security and Sacramento County Employees' Retirement System coverage. HEALTH INSURANCE: The County offers a variety of health plan design options to fit individual needs. DENTAL INSURANCE: The County provides a comprehensive dental benefit program for regular full-time and part-time employees and their eligible dependents. This plan pays on a set fee schedule that varies by procedure. Any amount over the fee schedule is the employee's responsibility. The yearly maximum is $2,000 per person, not including orthodontia. The orthodontic benefit is 50% of covered charges with a lifetime maximum of $1,000 per person. LIFE INSURANCE: The County of Sacramento provides a basic life insurance benefit of $15,000 to all eligible employees at no cost. Additional coverage may be purchased through payroll deduction. DEFERRED COMPENSATION: The County offers a Deferred Compensation Program which enables employees to save in a systematic way without paying income tax on either the payroll deduction or the earned interest, prior to withdrawal. EMPLOYEE ASSISTANCE PROGRAM: The County of Sacramento provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as: Legal Advice/Difficult Decisions Marriage or Family Relationships Financial or Credit Worries/Elder Care Alcohol and Drug Abuse WELLNESS INCENTIVE PROGRAM: The County will recognize and award time off to eligible employees who maintain an excellent attendance record. FLEXIBLE SPENDING ACCOUNT: The County offers regular employees two separate Flexible Spending Accounts (FSA's). These accounts allow employees to set money aside, on a pre-tax basis via payroll deduction, to pay for medical, dental or dependent care expenses. DEPENDENT CARE REIMBURSEMENT ACCOUNT: Employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. MEDICAL REIMBURSEMENT ACCOUNT: The Medical Reimbursement Account allows pre-tax dollars to be set aside to pay for out-of-pocket expenses that are not paid by insurance or reimbursed by any other benefit plan. WORKERS' COMPENSATION: In case of injury while on the job, each employee is protected under the Workers' Compensation laws of California. SACRAMENTO CREDIT UNION: The credit union offers loan facilities and systematic saving plans through payroll deduction. SELECTION AND PLACEMENT Sacramento County encourages applications from all persons regardless of race, color, ancestry, religious creed, national origin, gender, disability, political affiliation, or age. Certain age limits may be required by law, ordinance, or Civil Service direction for specific classifications such as those identified with hazardous occupations. FOR APPLICANTS WITH DISABILITIES ONLY: Every effort is made to provide reasonable accommodations to disabled applicants such as in the selection of test sites, aides, or other equipment which permits the disabled applicants to compete in the examination process. Applicants with disabilities requesting an applicable ADA testing accommodation must complete a Reasonable Accommodation Request Form filled out and signed by the applicant and their doctor. This form must be submitted to the Disability Compliance Office, 700 H Street, Room 5720, Sacramento, CA 95814, by the cut-off date or final filing date as listed in this job announcement. Download the Reasonable Accommodation Request Form by clicking here or contact by mail or in person the Sacramento County Employment Services Division or Disability Compliance Office. MINIMUM QUALIFICATIONS: Please read carefully the "Minimum Qualifications" section of your announcement. You must meet those qualifications by the application deadline date unless otherwise specified. Your application must clearly show you meet the minimum qualifications by the application deadline date, or it will not be accepted. All statements are subject to verification. "Experience" means full-time paid experience unless the announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. PROMOTIONAL EXAMINATIONS: If the announcement indicates the examination is given on a promotional basis, candidates must hold permanent status in Sacramento County Civil Service by the application deadline date and must meet the minimum qualifications. OPEN EXAMINATIONS: Any person who meets the minimum qualifications may apply. CONTINUOUS FILING EXAMINATIONS: Applicants are eligible to reapply to and retake a continuous filing exam after 6 months from the date the previous exam results was received. ELIGIBLE LISTS: Names of qualified persons who made a passing score on an examination are entered, in order of their final grades, on an eligible list. To fill each vacancy, the hiring department will make a selection from among the top three ranks on the employment lists. EXAMINATION RATINGS: Unless otherwise stated on the announcement: To be successful, candidates must obtain a rating of at least 70% on each part of the examination. This may be an adjusted score or an arithmetic 70% of the total possible score as determined by the Director. APPEAL PROCESS: Persons who believe their applications have been improperly rejected may request the Employment Services Division to review its decision to reject the application. If the applicant desires to submit additional proof of qualifications, such proof must be received by Personnel Services not less than two (2) calendar days prior to the scheduled date for the examination. Persons who are disqualified in any phase of the examination may appeal such adverse action, in writing, to the Civil Service Commission, 700 H Street, Room 2640, Sacramento, CA 95814, telephone: (916) 874-5586 . Such appeals must be filed within thirty (30) calendar days after notice of the adverse action was mailed to the candidate. FOR MORE INFORMATION PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS (FAQs): https://personnel.saccounty.net/Pages/EmploymentServicesFAQs.aspx OTHER INFORMATION VETERAN'S PREFERENCE: Military veterans who have served during wartime shall be given preference in initial appointment to County service. Such preference shall apply, provided the veteran has first achieved a minimum passing score in the examination. The passing score of a veteran shall be annotated to indicate the veteran's score shall be regarded as 5 points or higher, OR 10 points higher for disabled veterans, only for the purpose of determining the three ranks along with which the veteran's name shall be certified. No score shall actually be changed and no new rank shall be created as a result of application of veteran's preference for certification purposes. "Disabled Veteran" means any veteran who has served during wartime and, who, as of the final filing date for an examination is declared by the United States Veterans Administration or military service department to be 10% or more disabled as a result of his/her military service. Persons claiming eligibility for disabled veteran's preference must submit to the employment office, on or before the application deadline date, a certification from the United States Veterans Administration or a military service department, dated within 1 year, which certifies the present existence of a service related disability of 10% or more, or other acceptable proof of such disability as a result of his/her military service. Persons claiming eligibility for veterans preference must submit a copy of Form DD 214 or other acceptable proof of veteran's status on or before the final filing date for the examination. For purpose of this rule "reserve" status does not constitute active duty. CITIZENSHIP OR AUTHORIZED ALIEN REQUIREMENT: As required by the Immigration Reform and Control Act, all County employees must be United States citizens or aliens lawfully authorized to work in the United States. Proof of citizenship or authorized status will be required prior to appointment. CONFLICT OF INTEREST CODE: Some County Civil Service positions are covered by financial disclosure requirements intended to identify potential conflicts of interest. CONCURRENT EMPLOYMENT: No employee may concurrently occupy more than one County position. SPECIAL SKILL QUALIFICATIONS (WHEN SPECIFIED ON THE APPLICATION): Persons who have special skills required by some (but not all) positions in a class may be certified ahead of others provided that: Such special skills are based on the duties and requirements of the positions and are in conformance with merit system and equal opportunity principles, and The certification of eligibles who possess special skills have been approved by the Civil Service Commission. PRE-EMPLOYMENT MEDICAL EXAMINATION & DRUG TESTING: The County of Sacramento is committed to maintaining a drug and alcohol free workplace. All persons selected for appointment to positions must pass a medical examination and a drug test, administered by the County at no cost to the applicant. DRIVER LICENSE: Possession of a valid California Driver License may be required for some positions. PROBATIONARY PERIOD: Regular positions are subject to a probationary period which is an extension of the selection process. Unless otherwise indicated on the announcement, the probationary period is six (6) months. AGENCY SHOP/FAIR SHARE FEE: Some positions require, as a condition of continued employment, that the person either: 1. Become a union member; 2. Pay a fair share fee to the union; or, 3. Meet specific requirements under which an equivalent amount must be paid to a charity. FINGERPRINTING AND CRIMINAL RECORD CHECKS: Fingerprinting and criminal record checks are required for some positions. Closing Date/Time: Continuous
Aug 29, 2023
Full Time
The Position This is a continuous filing exam. The next filing cut-offs are at 5:00 pm on: 7/14/2023, 10/13/2023, 1/8/2024 Under general supervision, Sanitation District Maintenance & Operations Senior Technicians work independently or as a designated crew chief over two or more crews involved in the maintenance, repair, minor construction, and/or inspection of assigned underground pipelines, pump and lift stations, prechecking and customer service for the wastewater collection systems of the Sanitation Districts Agency. Examples of Knowledge and Abilities Knowledge of Advanced journey methods, tools, materials, and equipment used in the maintenance and construction of underground pipelines, lift stations, and electrical and temporary pumps Safety precautions and practices necessary in working with hand and power tools, equipment, and vehicles Computer operation for e-mail communications, recordkeeping, documentation, reporting, and timekeeping Best practices of providing on-the-job training, directing and coordinating work, and ensuring safe practices Policies, procedures, and operational standards related to wastewater collection systems maintenance and operations Applicable federal, state and local regulations, laws, and guidelines related to wastewater collection systems operations Ability to Understand, interpret, and follow both oral and written directions in an effective manner Read, write, and speak English at a level necessary for satisfactory job performance Operate a laptop computer and designated software utilized to record data, prepare reports, and locate work sites/directions Operate designated hand and power tools, equipment, and vehicles such as electric and mechanical pumps and generators, blowers, tapping machines, balling equipment, power and hand rodders, high pressure pipe cleaners, vactor machines, bucket machines, smoke testing equipment, portable pumps, paving breakers, electronic pipe locators, and gas detection equipment in a safe and effective manner Read and interpret electronic controls and operate wastewater collection system lift stations and pumps in a safe and effective manner Read and interpret maps, charts, plans, and computerized mapping systems in order to locate mainlines and pipelines and to assist in determining the types of repairs and/or maintenance required Direct, oversee, and train others in an effective and positive manner Communicate clearly, concisely and courteously with co-workers, other employees, customers, and the general public Perform basic mathematical calculations to include addition, subtraction, multiplication, and division in an accurate manner Perform assigned duties in a safe and effective manner for self and others Establish and maintain effective working relationships with those contacted in the performance of required duties Employment Qualifications Minimum Qualifications Either: 1a. Two (2) years of full-time, paid experience employed by the County of Sacramento in the class of Sanitation District Maintenance and Operations Technician; - AND - 1b. The Grade 2 California Water Environment Association (CWEA) Collection System Maintenance Certification. Or: 2a. Two (2) years of full-time, paid experience employed by the County of Sacramento in the class of Underground Construction and Maintenance Specialist and/or Mechanical Maintenance Technician performing duties which have included the maintenance, construction, repair, cleaning, inspection, and/or operation of underground pipeline systems and/or pump/lift stations; - AND - 2b. The Grade 2 California Water Environment Association (CWEA) Collection System Maintenance Certification. Or: 3a. Completion of 60 semester units or more (or 90 quarter units or more) at an accredited trade school, junior college, or university with a minimum of 30 semester units (or 45 quarter units) in mechanical-electrical technology, construction management, civil engineering, or other field closely related to the intent of the class; - AND - 3b. Two (2) years of full-time, paid experience performing lead duties over a crew performing the maintenance, construction, repair, cleaning, inspection, and/or operation of underground pipeline systems and/or pump/lift stations; - AND - 3c. The Grade 2 California Water Environment Association (CWEA) Collection System Maintenance Certification. Or: 4a. Completion of two (2) years apprenticeship program as a plumber; - AND - 4b. Two (2) years of full-time, paid experience performing lead duties over a crew performing maintenance, construction, repair, cleaning, inspection, and/or operation duties for underground pipeline systems and/or pump/lift stations; - AND - 4c. The Grade 2 California Water Environment Association (CWEA) Collection System Maintenance Certification. Or: 5a. Two (2) years of full-time, paid experience performing lead duties over a crew performing the maintenance, construction, repair, cleaning, inspection, and/or operation of underground pipeline systems and/or pump/lift stations; - AND - 5b. The Grade 2 California Water Environment Association (CWEA) Collection System Maintenance Certification. Note: The word "experience" referenced in the minimum qualifications means full-time paid experience unless the job announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. General Qualifications Minimum Age Requirement: Candidates must be eighteen (18) years of age prior to appointment because of the hazards of the job, as defined by the Fair Labor Standards Act. Driver's License: A valid California Driver License, Class B or higher, is be required at the time of appointment. Incumbents appointed to this class must obtain a valid California driver's license, Class A that include special endorsements including but not limited to the Tank Vehicle Endorsement within one year of appointment to this class. Failure to obtain or maintain the appropriate California Driver License may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis. Certificates/licenses: Incumbents must obtain the Grade 3 CWEA for Collection System Maintenance Certification within two years of permanent appointment to this class or within two CWEA exam cycles after the date of appointment to this class, whichever is greater. Failure to obtain and maintain the appropriate certificates as described above may constitute cause for termination from this class in accordance with Civil Service Rules and/or applicable bargaining unit agreement. Physical Abilities: Positions in this class require the incumbent to be able to: Perform heavy manual labor on a continuous basis. Climb, stoop, kneel, crouch, and reach by extending hands and arms in any direction. Stand and walk on a consistent and daily basis. Lift objects weighing an average of 25 pounds to a maximum of 100 pounds without assistance. Push and pull objects weighing an average of 75 pounds to a maximum of 100 pounds. Carry objects weighing an average of 25 pounds to a maximum of 50 pounds. Use both eyes to see clearly at distances both near and far, requiring depth perception. Wear respirators or breathing devices. Enter and exit restricted entrances of 24 inches in diameter. Climb and work on ladders while carrying equipment which may weigh up to 50 pounds, with a total weight that does not exceed the weight capacity of the ladder. Individuals who do not meet these physical requirements due to disability will be reviewed on a case by case basis. Working Conditions: Positions in this class require the incumbent to be able to: Work outside in all weather conditions on a daily basis and be subject to temperatures rarely under 32 degrees and occasionally over 100 degrees. Work in enclosed areas where the temperature may occasionally exceed 100 degrees or rarely reach lows below 20 degrees. Work in confined spaces in which a permit is not required. Work in trenches up to 23 feet, or more, in depth. Work around dust, fumes, smoke, gases, noise, contaminated and non-contaminated water, chemicals such as silica and solvents, machinery and equipment with moving parts, moving vehicles, traffic, fumes and/or odors. Potentially work in permit-required confined spaces. Shift, Weekend and Holiday Work: Wastewater collection systems operation and maintenance work is performed 24 hours a day, 365 days a year. All employees in this class will be subject to working shifts, weekend, holidays, overtime and standby. Background/Criminal History: The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies and Procedures B-5, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate's ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained. Probationary Period The probationary period for this classification is six (6) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net EMPLOYEE BENEFITS As an employee of the County of Sacramento, there will be a variety of benefits available to you. These benefits currently include: health, dental and life insurance; flexible spending account options for dependent care and unreimbursed dental and/or medical cost; and an employee assistance program (EAP). GENERAL BENEFITS: Most employee benefits are similar to the following for all County employees. However, some benefits differ, depending on the employee representation unit to which the employee's job classification is assigned. Information about the exact benefits applicable to a particular job classification may be obtained from the Sacramento County Department of Benefits or by visiting www.saccountyjobs.net. TEMPORARY POSITIONS: Most benefits do not apply to temporary positions. The explanations of benefits applies to employees in regular positions. SALARY STEP INCREASES: The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% are given annually until the top of the salary range has been attained. PAY: All employees are paid bi-weekly via direct deposit into the employee's bank account. The pay period covers fourteen (14) calendar days, starting on a Sunday and ending on the second Saturday thereafter. Salaries are generally paid on the Friday following the end of the pay period. Employees can set up their direct deposit and access their pay information via Employee Self Service in MySacCounty. VACATION: Generally, vacation with pay begins at 10 days annually. With increase over a period of years, the maximum annual vacation with pay is 25 days. HOLIDAYS: 14.5 holidays per year as recognized. SICK LEAVE: Equivalent to 15 days annually, unlimited accumulation. Upon retirement, unused sick leave is converted to retirement service credit. PARENTAL LEAVE: Entitles a regular County employee, with at least one year of continuous employment, to schedule a paid parental leave of up to 160 hours upon the birth or during the process of an adoption of a minor child. Parental leave shall be approved by the employee's appointing authority, except where the granting of the parental leave request would unduly interfere with or cause severe hardship upon department operations. TUITION REIMBURSEMENT: Dependent upon union agreements, regular County employees may be eligible to receive Tuition Reimbursement. The costs for course tuition/registration fees and required books/supplies are eligible for reimbursement. Tuition reimbursement amounts may vary depending upon union agreement. RETIREMENT: Social Security and Sacramento County Employees' Retirement System coverage. HEALTH INSURANCE: The County offers a variety of health plan design options to fit individual needs. DENTAL INSURANCE: The County provides a comprehensive dental benefit program for regular full-time and part-time employees and their eligible dependents. This plan pays on a set fee schedule that varies by procedure. Any amount over the fee schedule is the employee's responsibility. The yearly maximum is $2,000 per person, not including orthodontia. The orthodontic benefit is 50% of covered charges with a lifetime maximum of $1,000 per person. LIFE INSURANCE: The County of Sacramento provides a basic life insurance benefit of $15,000 to all eligible employees at no cost. Additional coverage may be purchased through payroll deduction. DEFERRED COMPENSATION: The County offers a Deferred Compensation Program which enables employees to save in a systematic way without paying income tax on either the payroll deduction or the earned interest, prior to withdrawal. EMPLOYEE ASSISTANCE PROGRAM: The County of Sacramento provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as: Legal Advice/Difficult Decisions Marriage or Family Relationships Financial or Credit Worries/Elder Care Alcohol and Drug Abuse WELLNESS INCENTIVE PROGRAM: The County will recognize and award time off to eligible employees who maintain an excellent attendance record. FLEXIBLE SPENDING ACCOUNT: The County offers regular employees two separate Flexible Spending Accounts (FSA's). These accounts allow employees to set money aside, on a pre-tax basis via payroll deduction, to pay for medical, dental or dependent care expenses. DEPENDENT CARE REIMBURSEMENT ACCOUNT: Employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. MEDICAL REIMBURSEMENT ACCOUNT: The Medical Reimbursement Account allows pre-tax dollars to be set aside to pay for out-of-pocket expenses that are not paid by insurance or reimbursed by any other benefit plan. WORKERS' COMPENSATION: In case of injury while on the job, each employee is protected under the Workers' Compensation laws of California. SACRAMENTO CREDIT UNION: The credit union offers loan facilities and systematic saving plans through payroll deduction. SELECTION AND PLACEMENT Sacramento County encourages applications from all persons regardless of race, color, ancestry, religious creed, national origin, gender, disability, political affiliation, or age. Certain age limits may be required by law, ordinance, or Civil Service direction for specific classifications such as those identified with hazardous occupations. FOR APPLICANTS WITH DISABILITIES ONLY: Every effort is made to provide reasonable accommodations to disabled applicants such as in the selection of test sites, aides, or other equipment which permits the disabled applicants to compete in the examination process. Applicants with disabilities requesting an applicable ADA testing accommodation must complete a Reasonable Accommodation Request Form filled out and signed by the applicant and their doctor. This form must be submitted to the Disability Compliance Office, 700 H Street, Room 5720, Sacramento, CA 95814, by the cut-off date or final filing date as listed in this job announcement. Download the Reasonable Accommodation Request Form by clicking here or contact by mail or in person the Sacramento County Employment Services Division or Disability Compliance Office. MINIMUM QUALIFICATIONS: Please read carefully the "Minimum Qualifications" section of your announcement. You must meet those qualifications by the application deadline date unless otherwise specified. Your application must clearly show you meet the minimum qualifications by the application deadline date, or it will not be accepted. All statements are subject to verification. "Experience" means full-time paid experience unless the announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. PROMOTIONAL EXAMINATIONS: If the announcement indicates the examination is given on a promotional basis, candidates must hold permanent status in Sacramento County Civil Service by the application deadline date and must meet the minimum qualifications. OPEN EXAMINATIONS: Any person who meets the minimum qualifications may apply. CONTINUOUS FILING EXAMINATIONS: Applicants are eligible to reapply to and retake a continuous filing exam after 6 months from the date the previous exam results was received. ELIGIBLE LISTS: Names of qualified persons who made a passing score on an examination are entered, in order of their final grades, on an eligible list. To fill each vacancy, the hiring department will make a selection from among the top three ranks on the employment lists. EXAMINATION RATINGS: Unless otherwise stated on the announcement: To be successful, candidates must obtain a rating of at least 70% on each part of the examination. This may be an adjusted score or an arithmetic 70% of the total possible score as determined by the Director. APPEAL PROCESS: Persons who believe their applications have been improperly rejected may request the Employment Services Division to review its decision to reject the application. If the applicant desires to submit additional proof of qualifications, such proof must be received by Personnel Services not less than two (2) calendar days prior to the scheduled date for the examination. Persons who are disqualified in any phase of the examination may appeal such adverse action, in writing, to the Civil Service Commission, 700 H Street, Room 2640, Sacramento, CA 95814, telephone: (916) 874-5586 . Such appeals must be filed within thirty (30) calendar days after notice of the adverse action was mailed to the candidate. FOR MORE INFORMATION PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS (FAQs): https://personnel.saccounty.net/Pages/EmploymentServicesFAQs.aspx OTHER INFORMATION VETERAN'S PREFERENCE: Military veterans who have served during wartime shall be given preference in initial appointment to County service. Such preference shall apply, provided the veteran has first achieved a minimum passing score in the examination. The passing score of a veteran shall be annotated to indicate the veteran's score shall be regarded as 5 points or higher, OR 10 points higher for disabled veterans, only for the purpose of determining the three ranks along with which the veteran's name shall be certified. No score shall actually be changed and no new rank shall be created as a result of application of veteran's preference for certification purposes. "Disabled Veteran" means any veteran who has served during wartime and, who, as of the final filing date for an examination is declared by the United States Veterans Administration or military service department to be 10% or more disabled as a result of his/her military service. Persons claiming eligibility for disabled veteran's preference must submit to the employment office, on or before the application deadline date, a certification from the United States Veterans Administration or a military service department, dated within 1 year, which certifies the present existence of a service related disability of 10% or more, or other acceptable proof of such disability as a result of his/her military service. Persons claiming eligibility for veterans preference must submit a copy of Form DD 214 or other acceptable proof of veteran's status on or before the final filing date for the examination. For purpose of this rule "reserve" status does not constitute active duty. CITIZENSHIP OR AUTHORIZED ALIEN REQUIREMENT: As required by the Immigration Reform and Control Act, all County employees must be United States citizens or aliens lawfully authorized to work in the United States. Proof of citizenship or authorized status will be required prior to appointment. CONFLICT OF INTEREST CODE: Some County Civil Service positions are covered by financial disclosure requirements intended to identify potential conflicts of interest. CONCURRENT EMPLOYMENT: No employee may concurrently occupy more than one County position. SPECIAL SKILL QUALIFICATIONS (WHEN SPECIFIED ON THE APPLICATION): Persons who have special skills required by some (but not all) positions in a class may be certified ahead of others provided that: Such special skills are based on the duties and requirements of the positions and are in conformance with merit system and equal opportunity principles, and The certification of eligibles who possess special skills have been approved by the Civil Service Commission. PRE-EMPLOYMENT MEDICAL EXAMINATION & DRUG TESTING: The County of Sacramento is committed to maintaining a drug and alcohol free workplace. All persons selected for appointment to positions must pass a medical examination and a drug test, administered by the County at no cost to the applicant. DRIVER LICENSE: Possession of a valid California Driver License may be required for some positions. PROBATIONARY PERIOD: Regular positions are subject to a probationary period which is an extension of the selection process. Unless otherwise indicated on the announcement, the probationary period is six (6) months. AGENCY SHOP/FAIR SHARE FEE: Some positions require, as a condition of continued employment, that the person either: 1. Become a union member; 2. Pay a fair share fee to the union; or, 3. Meet specific requirements under which an equivalent amount must be paid to a charity. FINGERPRINTING AND CRIMINAL RECORD CHECKS: Fingerprinting and criminal record checks are required for some positions. Closing Date/Time: Continuous
SAN ANTONIO WATER SYSTEM
San Antonio, Texas, United States
Grade 18 - Starting hourly rate: $25.9346. Rate of pay depends on qualifications. Job Description JO B SUMMARY The Senior Control Systems Technician is responsible for the installation, maintenance, programming, commissioning, and troubleshooting of process control systems. Under limited supervision, the Senior Control Systems Technician is responsible for efficiently prioritizing, planning, and completing the workload as assigned. The technician works as part of the instrument and controls team to meet SAWS’ mission statement. The incumbent attends required safety training and follows all safety standards. E SS E N T I A L FUNCTIONS Performs complex maintenance, troubleshooting, calibration, programming, and system administration of Process Control Systems (SCADA and DCS), Programmable Logic Controllers (PLCs), control and instrument loops, field instrumentation, chemical analysis systems, variable frequency drives, communication network systems, hazardous chemical distribution and detection systems, and HMI computer workstations. Performs installation and implementation of process instrumentation, Programmable Logic Controllers ((PLC's), PLC-based control and instrument loops, communication network systems (Serial/IP/Radio), hazardous chemical distribution/detection systems, and chemical analyzer equipment. Ensures proper software application and systems programming necessary for maintaining and troubleshooting PLC’s, HMI, Radio, and other field equipment. Creates, maintains, and updates critical information using various applications and programs. Reviews, and prepares reports from databases with information regarding assigned work orders, equipment calibration, repair, and inventory. Coordinates and facilitates monthly group meetings. Participates in design review and construction process. Reviews prints for conformity to SAWS and accepted industry standards in process control systems and instrumentation principles, practices, procedures, and terminology. Evaluates and specifies instrumentation. Provides technical guidance and training to control system technicians for special projects and PCS control systems. Performs other duties as assigned. DE C I S I O N MAKING The Senior Control Systems Technician works under limited supervision and is expected to take individual initiative in planning and performing work. Coordinates technicians of different trades in order to carry out repair and installation of complex control systems and instrumentation. M INI MU M REQUIREMENTS Associate degree in Instrumentation, Electronics, Industrial Fields or a related field or 60 college hours from an institution accredited by a nationally recognized accredited agency, or a State of Texas Journeyman Electrician License. Three years’ experience in the maintenance, troubleshooting, calibration, repair, and installation of control and instrument loops, field instrumentation, or hazardous chemical distribution/detection systems, including two years’ experience in PLC hardware and software, SCADA/DCS fundamentals. Valid Class “C” Texas Driver’s License. Ability to report to work on time, maintain a good attendance record, and work all designated work schedules. PR EFE R R E D QUALIFICATIONS Instrument Society of America Certification. Cisco certification or approved network certification. Experience in potable and non-potable water industries. Certification that relates to the essential job functions. Work order and maintenance management systems experience. Proficient skills in programming of Programmable Logic Controllers (PLCs) and Human-Machine Interface (HMI) computer workstations. J O B DIMENSIONS Thorough knowledge in communications systems protocols, including hardware and software for wired and wireless network systems. Skill in using desktop business applications, including Excel, Word, PowerPoint, Visio, and Access. Ability to work effectively in both a team and an individual self-directed environment, including coordination with end users, internal and external customers, consultants and vendors. Ability to communicate effectively, verbally and in writing. Ability to work hours other than regular schedule such as days, nights, weekends, holidays, on-call and rotating shifts. Ability to operate a company vehicle on a daily basis. Ability to proficiently utilize laptop computers, oscilloscopes, multi-meters, signal generators, communication service monitors and other calibration equipment. PH Y S I C A L DEMANDS AND WORKING CONDITIONS Physical requirements include, visual acuity, color vision, standing, sitting, walking, climbing, bending, crawling, squatting, kneeling and working in cramped and strained positions for long periods of time, and the ability to lift up to 75 pounds. Working conditions are primarily outside with frequent exposure to inclement weather; wastewater; mechanical, electrical, chemical and confined space hazards; offensive fumes; excessive noise; heavy traffic; deep excavations; animals, snakes and poisonous insects. May be required to comply with requirements as specified in applicable regulations for personal protective equipment, including clearance for use of respiratory protection and other associated equipment. San Antonio Water System values the contributions of all its employees, providing them the best in compensation and benefits. The benefits package is designed to attract and retain a workforce of qualified employees who share a responsibility in providing quality water to 1 million consumers. From an affordable medical and dental plan to life-sustaining retirement and insurance plans, we offer benefits that reward employees for their commitment to a challenging career at SAWS. Employee benefits include the following: Competitive, market-based salaries Performance-based incentives Medical benefits Dental benefits Life insurance Prescription drug program Vision care plan Two retirement plans Deferred compensation plans (457 plan) Disability income Paid leave (vacation, sick, personal) Education assistance program Employee assistance program Flexible, tax-deferred health and dependent care spending accounts Wellness programs On-Site Fitness Facilities Community service opportunities Closing Date/Time: 1/28/2024 11:59 PM Central
Dec 05, 2023
Full Time
Grade 18 - Starting hourly rate: $25.9346. Rate of pay depends on qualifications. Job Description JO B SUMMARY The Senior Control Systems Technician is responsible for the installation, maintenance, programming, commissioning, and troubleshooting of process control systems. Under limited supervision, the Senior Control Systems Technician is responsible for efficiently prioritizing, planning, and completing the workload as assigned. The technician works as part of the instrument and controls team to meet SAWS’ mission statement. The incumbent attends required safety training and follows all safety standards. E SS E N T I A L FUNCTIONS Performs complex maintenance, troubleshooting, calibration, programming, and system administration of Process Control Systems (SCADA and DCS), Programmable Logic Controllers (PLCs), control and instrument loops, field instrumentation, chemical analysis systems, variable frequency drives, communication network systems, hazardous chemical distribution and detection systems, and HMI computer workstations. Performs installation and implementation of process instrumentation, Programmable Logic Controllers ((PLC's), PLC-based control and instrument loops, communication network systems (Serial/IP/Radio), hazardous chemical distribution/detection systems, and chemical analyzer equipment. Ensures proper software application and systems programming necessary for maintaining and troubleshooting PLC’s, HMI, Radio, and other field equipment. Creates, maintains, and updates critical information using various applications and programs. Reviews, and prepares reports from databases with information regarding assigned work orders, equipment calibration, repair, and inventory. Coordinates and facilitates monthly group meetings. Participates in design review and construction process. Reviews prints for conformity to SAWS and accepted industry standards in process control systems and instrumentation principles, practices, procedures, and terminology. Evaluates and specifies instrumentation. Provides technical guidance and training to control system technicians for special projects and PCS control systems. Performs other duties as assigned. DE C I S I O N MAKING The Senior Control Systems Technician works under limited supervision and is expected to take individual initiative in planning and performing work. Coordinates technicians of different trades in order to carry out repair and installation of complex control systems and instrumentation. M INI MU M REQUIREMENTS Associate degree in Instrumentation, Electronics, Industrial Fields or a related field or 60 college hours from an institution accredited by a nationally recognized accredited agency, or a State of Texas Journeyman Electrician License. Three years’ experience in the maintenance, troubleshooting, calibration, repair, and installation of control and instrument loops, field instrumentation, or hazardous chemical distribution/detection systems, including two years’ experience in PLC hardware and software, SCADA/DCS fundamentals. Valid Class “C” Texas Driver’s License. Ability to report to work on time, maintain a good attendance record, and work all designated work schedules. PR EFE R R E D QUALIFICATIONS Instrument Society of America Certification. Cisco certification or approved network certification. Experience in potable and non-potable water industries. Certification that relates to the essential job functions. Work order and maintenance management systems experience. Proficient skills in programming of Programmable Logic Controllers (PLCs) and Human-Machine Interface (HMI) computer workstations. J O B DIMENSIONS Thorough knowledge in communications systems protocols, including hardware and software for wired and wireless network systems. Skill in using desktop business applications, including Excel, Word, PowerPoint, Visio, and Access. Ability to work effectively in both a team and an individual self-directed environment, including coordination with end users, internal and external customers, consultants and vendors. Ability to communicate effectively, verbally and in writing. Ability to work hours other than regular schedule such as days, nights, weekends, holidays, on-call and rotating shifts. Ability to operate a company vehicle on a daily basis. Ability to proficiently utilize laptop computers, oscilloscopes, multi-meters, signal generators, communication service monitors and other calibration equipment. PH Y S I C A L DEMANDS AND WORKING CONDITIONS Physical requirements include, visual acuity, color vision, standing, sitting, walking, climbing, bending, crawling, squatting, kneeling and working in cramped and strained positions for long periods of time, and the ability to lift up to 75 pounds. Working conditions are primarily outside with frequent exposure to inclement weather; wastewater; mechanical, electrical, chemical and confined space hazards; offensive fumes; excessive noise; heavy traffic; deep excavations; animals, snakes and poisonous insects. May be required to comply with requirements as specified in applicable regulations for personal protective equipment, including clearance for use of respiratory protection and other associated equipment. San Antonio Water System values the contributions of all its employees, providing them the best in compensation and benefits. The benefits package is designed to attract and retain a workforce of qualified employees who share a responsibility in providing quality water to 1 million consumers. From an affordable medical and dental plan to life-sustaining retirement and insurance plans, we offer benefits that reward employees for their commitment to a challenging career at SAWS. Employee benefits include the following: Competitive, market-based salaries Performance-based incentives Medical benefits Dental benefits Life insurance Prescription drug program Vision care plan Two retirement plans Deferred compensation plans (457 plan) Disability income Paid leave (vacation, sick, personal) Education assistance program Employee assistance program Flexible, tax-deferred health and dependent care spending accounts Wellness programs On-Site Fitness Facilities Community service opportunities Closing Date/Time: 1/28/2024 11:59 PM Central
SAN BERNARDINO COUNTY, CA
San Bernardino, California, United States
The Job Dedicated to ensuring a balance in the areas of housing, business, and recreational needs for the diverse cultures and communities of San Bernardino County. We offer a competitive salary with bi-annual step increases of approximately 2.5% up to top salary step of $ 81,785 annually. Recruitment Bonus - Newly hired employees from this recruitment may be eligible to receive bonus payments up to $2,000* Referral Bonus - Current employees in a regular position who refer a qualified candidate for this recruitment may be eligible to receive bonus payments up to $750** The Land Use Services Department is recruiting for Engineering Technicians IV who perform limited professional engineering duties in the Building and Safety Division . These positions provide customer service to the public, participate in meetings with the public, research and answer engineering related questions, provide information regarding requirements, and review plans. Assignments within the Land Development section may review and complete technical, hydrology, and drainage studies; review grading plans; evaluate road and drainage conditions; perform field investigation on drainage complaints; and coordinate conditioning for new developments and street improvements associated with land development. Plan Check assignments function as assistant project managers on Building and Safety projects; review plans for building and construction projects and permit applications; review plot plans for conformance with County Development Code; ensure design reflects mapped hazard overlays; verify necessary reports and studies are submitted; and ensure required utilities are available. A current vacancy exists in Land Development; list maybe used to fill other vacancies as they arise throughout the Land Use Services Department. *Official Title is: Engineering Technician IV. For more detailed information, refer to the Engineering Technician IV job description. CONDITIONS OF EMPLOYMENT Background: Applicants must successfully pass a background check prior to appointment. Travel: Travel throughout the County may be required. Incumbents must make provision for transportation. At the time of hire, a valid California Class C driver license and proof of automobile liability insurance must be produced by the individual providing the transportation and maintained during the course of employment. **According to criteria established in the General Unit Memorandum of Understanding (MOU) ( see pages 108-109 ) **According to criteria established in the General Unit Memorandum of Understanding (MOU) ( see pages 109 ) Minimum Requirements Education: Fifteen (15) semester (23 quarter) units of completed college coursework in civil engineering, engineering construction technology, or a closely related field (for example: physics, chemistry, math). College transcripts MUST be included with your application if a degree has not been conferred in a qualifying area. Applicants with college coursework completed outside the United States MUST also submit an equivalency report from an accredited credential evaluation service with the application. -AND- Experience: Candidates must meet the Education requirement and one of the following options: Option 1: Three (3) years of full-time technical civil engineering or closely related work experience which includes the application of engineering formulas, theories, and practices to design, plan review/plan check, construction, inspection, or repair work pertaining to development and/or improvement plan projects. Option 2: Three (3) years of full-time experience as a Senior Land Use Technician in San Bernardino County or in an equivalent position as a lead worker explaining regulations and reviewing development or construction plans for conformance to regulations and development/building codes. Substitutions: An additional 15 semester (23 quarter) units of completed college coursework as described above OR successful completion of the Engineer-in-Training (EIT) examination may substitute for one (1) year of the required experience. OR One (1) year of additional qualifying experience may be substituted for the required education. Note: Qualifying degrees or coursework must be completed at a college or university accredited by any accrediting association recognized by the United States Department of Education. Degrees or coursework completed outside the U.S. must be accompanied with an evaluation report from a reputable credential evaluation service showing equivalency to degrees or coursework completed at a college or university accredited by any accrediting association recognized by the United States Department of Education. Desired Qualifications The ideal candidate will possess prior experience in project management for construction projects, have excellent customer service skills, and be familiar with San Bernardino Development Code. Bachelor's degree in civil engineering, engineering construction technology, or a closely related field is highly desirable. Selection Process There will be a competitive evaluation of qualifications based on the information provided in the Application and the Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience and skills, as only the most highly qualified applicants will be referred to the Department. Application Procedure : Please complete and submit the online employment application and supplemental application. Recruitment may close at any time . Resumes will not be accepted in lieu of the application and/or supplemental questionnaires. All communications regarding the selection process will be via email. Applicants are encouraged to check their e-mail frequently to learn additional information regarding this recruitment. Check your GovernmentJobs account for notifications. Update your firewalls to allow e-mails from San Bernardino County through governmentjobs.com. Update your Spam, Junk, and Bulk settings to ensure it will not spam/block/filter communications from email addresses with the following domain "@hr.sbcounty.gov". Finally, be sure to keep your personal information updated. Taking these steps now will help ensure you receive all communications regarding this recruitment. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note: if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application. If you require technical assistance , please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans' Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans' Preference points. Click here for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Closing Date/Time:
Aug 29, 2023
Full Time
The Job Dedicated to ensuring a balance in the areas of housing, business, and recreational needs for the diverse cultures and communities of San Bernardino County. We offer a competitive salary with bi-annual step increases of approximately 2.5% up to top salary step of $ 81,785 annually. Recruitment Bonus - Newly hired employees from this recruitment may be eligible to receive bonus payments up to $2,000* Referral Bonus - Current employees in a regular position who refer a qualified candidate for this recruitment may be eligible to receive bonus payments up to $750** The Land Use Services Department is recruiting for Engineering Technicians IV who perform limited professional engineering duties in the Building and Safety Division . These positions provide customer service to the public, participate in meetings with the public, research and answer engineering related questions, provide information regarding requirements, and review plans. Assignments within the Land Development section may review and complete technical, hydrology, and drainage studies; review grading plans; evaluate road and drainage conditions; perform field investigation on drainage complaints; and coordinate conditioning for new developments and street improvements associated with land development. Plan Check assignments function as assistant project managers on Building and Safety projects; review plans for building and construction projects and permit applications; review plot plans for conformance with County Development Code; ensure design reflects mapped hazard overlays; verify necessary reports and studies are submitted; and ensure required utilities are available. A current vacancy exists in Land Development; list maybe used to fill other vacancies as they arise throughout the Land Use Services Department. *Official Title is: Engineering Technician IV. For more detailed information, refer to the Engineering Technician IV job description. CONDITIONS OF EMPLOYMENT Background: Applicants must successfully pass a background check prior to appointment. Travel: Travel throughout the County may be required. Incumbents must make provision for transportation. At the time of hire, a valid California Class C driver license and proof of automobile liability insurance must be produced by the individual providing the transportation and maintained during the course of employment. **According to criteria established in the General Unit Memorandum of Understanding (MOU) ( see pages 108-109 ) **According to criteria established in the General Unit Memorandum of Understanding (MOU) ( see pages 109 ) Minimum Requirements Education: Fifteen (15) semester (23 quarter) units of completed college coursework in civil engineering, engineering construction technology, or a closely related field (for example: physics, chemistry, math). College transcripts MUST be included with your application if a degree has not been conferred in a qualifying area. Applicants with college coursework completed outside the United States MUST also submit an equivalency report from an accredited credential evaluation service with the application. -AND- Experience: Candidates must meet the Education requirement and one of the following options: Option 1: Three (3) years of full-time technical civil engineering or closely related work experience which includes the application of engineering formulas, theories, and practices to design, plan review/plan check, construction, inspection, or repair work pertaining to development and/or improvement plan projects. Option 2: Three (3) years of full-time experience as a Senior Land Use Technician in San Bernardino County or in an equivalent position as a lead worker explaining regulations and reviewing development or construction plans for conformance to regulations and development/building codes. Substitutions: An additional 15 semester (23 quarter) units of completed college coursework as described above OR successful completion of the Engineer-in-Training (EIT) examination may substitute for one (1) year of the required experience. OR One (1) year of additional qualifying experience may be substituted for the required education. Note: Qualifying degrees or coursework must be completed at a college or university accredited by any accrediting association recognized by the United States Department of Education. Degrees or coursework completed outside the U.S. must be accompanied with an evaluation report from a reputable credential evaluation service showing equivalency to degrees or coursework completed at a college or university accredited by any accrediting association recognized by the United States Department of Education. Desired Qualifications The ideal candidate will possess prior experience in project management for construction projects, have excellent customer service skills, and be familiar with San Bernardino Development Code. Bachelor's degree in civil engineering, engineering construction technology, or a closely related field is highly desirable. Selection Process There will be a competitive evaluation of qualifications based on the information provided in the Application and the Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience and skills, as only the most highly qualified applicants will be referred to the Department. Application Procedure : Please complete and submit the online employment application and supplemental application. Recruitment may close at any time . Resumes will not be accepted in lieu of the application and/or supplemental questionnaires. All communications regarding the selection process will be via email. Applicants are encouraged to check their e-mail frequently to learn additional information regarding this recruitment. Check your GovernmentJobs account for notifications. Update your firewalls to allow e-mails from San Bernardino County through governmentjobs.com. Update your Spam, Junk, and Bulk settings to ensure it will not spam/block/filter communications from email addresses with the following domain "@hr.sbcounty.gov". Finally, be sure to keep your personal information updated. Taking these steps now will help ensure you receive all communications regarding this recruitment. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note: if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application. If you require technical assistance , please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans' Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans' Preference points. Click here for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Closing Date/Time:
CITY OF SUNNYVALE, CA
Sunnyvale, California, United States
Description SENIOR WATER POLLUTION CONTROL PLANT MECHANIC Regular Full-Time Employment Opportunity The City of Sunnyvale invites applications for the position of Senior Water Pollution Control Plant Mechanic. The current vacancy will be assigned to the Electrical and Instrumentation functions. Under general direction of the WPC Plant Maintenance Manager, plans, organizes, directs and supervises the activities of assigned personnel engaged in preventative and corrective maintenance of the City's Water Pollution Control Plant, water distribution and sewer collection systems; performs a variety of technical tasks relative to an assigned area of responsibility; and performs related work as assigned. DISTINGUISHING CHARACTERISTICS The Senior WPC Plant Mechanic is a supervisory classification. The classification of Senior WPC Plant Mechanic is distinguished from the higher-level Water Pollution Control Plant Maintenance Manager in that the Water Pollution Control Plant Maintenance Manager has overall responsibility for the section. Essential Job Functions (May include, but are not limited to, the following): Recommends and assists in the implementation of goals and objectives; establishes schedules and methods for the performance of maintenance activities; implements policies and procedures. Plans, prioritizes, assigns, supervises and reviews the work of staff involved in the maintenance and repair of equipment within the City's Water Pollution Control Plant, water, sewer and storm facilities. Evaluates operations and activities of assigned responsibilities; recommends improvements and modifications; prepares various reports on operations and activities. Participates in the selection of staff; provides or coordinates staff training; works with employees to correct deficiencies; implements discipline procedures. Determines and documents proper procedures for the maintenance and repair of equipment used in a water pollution control plant and off-site locations. Directs and participates in the maintenance, overhaul, modification and repair of mechanical, electrical, and instrumentation equipment used in the water and wastewater treatment, processing and pumping stations. Assures that all the plant equipment is maintained and repaired properly to provide reliability, economy and safety. Maintains up-to-date documentation and records for all mechanical, electrical, and instrumentation equipment including schematics, operating instructions, parts listings, and repair history as needed. Assists in the ordering and purchase of materials and equipment and in maintaining parts inventory for the maintenance, repair, modification and overhaul of mechanical, electrical, instrumentation equipment. Establishes and maintains records necessary for maintenance and repair functions. Makes rough estimates of labor and material necessary for the performance of work; makes sketches of the work to be performed or the work completed; keeps records of the work performed, which includes data for the computerized maintenance program. Follows proper safety precautions related to mechanical, electrical and instrumentation repairs; maintains tools supplies, equipment, and the work sites in a safe condition. Provides advice to operating staff regarding the proper and safe operation of industrial equipment. Develops scope of work for major overhaul, installation and modification of equipment; provides oversight and guidance to contractors. If assigned instrumentation functions, may also perform any combination of the following: Performs complex maintenance and repairs of an instrumentation nature from work orders, drawings, specifications, schematics, sketches, and verbal instructions; upgrades existing mechanical, electrical, instrumentation equipment as new technology dictates. May install, calibrate, troubleshoot, repair, overhaul, and maintain wiring, switch gear, lighting fixtures, motor control centers, outlet signal systems, electric motors, heating; air-conditioning, ventilating equipment, electrical control apparatus, internal communications equipment, solid-state electronic controls, import-export controllers, related to cogeneration equipment, controlling, indicating, recording and associated electromechanical equipment. May test, locate, and repair malfunctions in instrumentation and cogeneration equipment. If assigned electrical functions, may also perform any combination of the following: Performs complex maintenance and repairs of an electrical nature from work orders, drawings, specifications, schematics, sketches, and verbal instructions; upgrades existing mechanical, electrical, instrumentation equipment as new technology dictates. May perform electrical tests using voltmeters, ampmeters, ohmmeters, oscilloscopes, computer test sets, and other calibration and testing equipment normally used in the repair and maintenance of electrical and cogeneration equipment and apparatus. May test, locate, and repair malfunctions in electrical and cogeneration equipment. WORKING CONDITIONS Position requires sitting, standing, walking on level, uneven and slippery surfaces, reaching, twisting, turning, kneeling, bending, stooping, squatting, crouching, grasping and making repetitive hand movements in the performance of daily duties. The position also requires both near and far vision when operating assigned equipment. Acute hearing is required in both the field and the office. The ability to lift, carry and push tools, equipment and supplies weighing up to 50 pounds is also required. Additionally, the incumbent may be exposed to fumes, dust, chemicals, biohazard materials and air contaminants. Work is performed in an office setting as well as plant environment with exposure to biohazards and a variety of working conditions, including mechanical and electrical hazards, loud noise dust, humidity, hot and cold temperatures as well as exposure to hazardous materials. Some of these requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodation. The base salary for this classification includes pay for potentially hazardous duties as listed in the essential job functions. Minimum Qualifications Education and Experience: The minimum qualifications for education and experience can be met in the following way: Graduation from high school or tested equivalent, supplemented by college coursework in mechanical, electrical or instrumentation trades; AND Five years of journey level experience as a maintenance mechanic, electrician, and/or instrumentation technician in the wastewater field or related heavy industrial field. Knowledge of: • Standard terms, practices, procedures, and modern methods common to the electrical, mechanical, instrumentation and cogeneration trade. • Principles and practices of supervision, training and performance evaluations • Principles and practices of safety management. • Pertinent local, State and Federal laws, ordinances and rules. • The use and operation of measuring and testing devices. • Principles of electrical/mechanical/instrumentation installation, operation, testing, and maintenance, and the operation of gas powered generating and related equipment. • Office methods, procedures, software and equipment. Ability to: • Organize, implement and direct plant maintenance and repair activities. • Maintain accurate records and write work progress reports. • Diagnose mechanical/electrical/instrumentation difficulties in equipment. • Read and interpreting electrical diagrams. • Safely use a variety of shop equipment, including, but not limited to, welding equipment, milling machine and electrical and instrumentation testing equipment. • Analyze and troubleshoot complex equipment problems. • Interpret prints and diagrams of mechanical, electrical and instrumentation equipment. • Communicate effectively, orally and in writing. • Establish and maintain and promote positive and effective working relationships with employees, other agencies and the public. • Demonstrate initiative and exercise good judgment in the performance of duties. • Work independently and as a team member; recognize and set priorities and meet deadlines. • Observe safety principles and work in a safe manner. Willingness to: • Work with, in and around influents containing industrial waste, plant process chemicals, hazardous materials and residential sewage. • Occasionally perform duties for periods longer than the normal eight-hour work day or more than five days per week or both. • Respond to emergencies at any time of day or night. • Wear a respirator or breathing apparatus. Licenses/Certificates: Possession and continued maintenance of a valid class C California driver's license or the ability to provide alternative transportation as approved by the appointing authority and a safe driving record. DESIRABLE QUALIFICATIONS • Possession of California Water Environmental Association (CWEA) certification in mechanical technology (highest grade) • An Associate's degree or completion of an apprenticeship program in mechanical, electrical, or instrumentation maintenance Application and Selection Process The position opens on November 7, 2023, and the final filing date is December 19, 2023, at 5:00 pm. (Postmarks or faxes are not accepted). Candidates are asked to fully describe any training, education, experience, or skills relevant to this position. Electronic applications may be submitted online through the City's employment page at https://sunnyvale.ca.gov and click on 'City jobs'. Late or incomplete applications will not be accepted. EXAM PROCESS Applications will be competitively screened based on the minimum qualifications of this position. Based upon a review of the application materials, the most qualified candidates will be invited to participate in the oral examination process scheduled for Wednesday, January 10, 2024. The final selection interview is tentatively scheduled for the week of January 15, 2024. (The examination process may be changed as deemed necessary by the Director of Human Resources). SELECTION PROCESS Candidates receiving a passing score on the examination will be placed on an eligibility list for up to one year, in accordance with the City's Civil Service Rules and Administrative Policies. Any candidate selected by the hiring department will be required to successfully complete a pre-employment process, which may consist of a background history check as well as a medical exam(s) administered by a City-selected physician(s) before hire. Prior to starting work, all newly hired employees will be fingerprinted to check conviction history. A conviction history will not necessarily disqualify an applicant from appointment; however, failure to disclose conviction history will result in refusal of employment or termination. Positions that are covered by the Department of Transportation regulations are required to submit to a pre-employment drug test and to random drug and alcohol testing. INFORMATION ABOUT PROOF OF EDUCATION Any successful candidate selected by the hiring department will be required to submit proof of education (i.e., original copy of the diploma or college/university transcripts). ADDITIONAL INFORMATION Positions in this job classification are represented by the Sunnyvale Employees Association (SEA). The information contained within this announcement may be modified or revoked without notice and does not constitute either an expressed or implied contract. The City of Sunnyvale is an Equal Opportunity Employer. It is the policy of the City of Sunnyvale not to discriminate against all qualified applicants or employees on the basis of actual or perceived race, religion (including religious dress or grooming practice), religious creed, color, sex (includes gender, gender identity, gender expression, transgender, pregnancy, childbirth, medical conditions related to pregnancy or childbirth, breastfeeding or medical conditions related to breastfeeding), sexual orientation (including heterosexuality, homosexuality and bisexuality), ethnicity, national origin, ancestry, citizenship status, military and veteran status, marital status, family relationship, age, medical condition, genetic characteristics and/or genetic information, and physical or mental disability. Applicants needing special accommodations for testing should submit a request to the Department of Human Resources at time of application. Summary of Sunnyvale's Employees Association SEA Notice of CFRA (California Family Rights Act) Rights and Obligations Closing Date/Time: 12/19/2023 5:00 PM Pacific
Nov 08, 2023
Full Time
Description SENIOR WATER POLLUTION CONTROL PLANT MECHANIC Regular Full-Time Employment Opportunity The City of Sunnyvale invites applications for the position of Senior Water Pollution Control Plant Mechanic. The current vacancy will be assigned to the Electrical and Instrumentation functions. Under general direction of the WPC Plant Maintenance Manager, plans, organizes, directs and supervises the activities of assigned personnel engaged in preventative and corrective maintenance of the City's Water Pollution Control Plant, water distribution and sewer collection systems; performs a variety of technical tasks relative to an assigned area of responsibility; and performs related work as assigned. DISTINGUISHING CHARACTERISTICS The Senior WPC Plant Mechanic is a supervisory classification. The classification of Senior WPC Plant Mechanic is distinguished from the higher-level Water Pollution Control Plant Maintenance Manager in that the Water Pollution Control Plant Maintenance Manager has overall responsibility for the section. Essential Job Functions (May include, but are not limited to, the following): Recommends and assists in the implementation of goals and objectives; establishes schedules and methods for the performance of maintenance activities; implements policies and procedures. Plans, prioritizes, assigns, supervises and reviews the work of staff involved in the maintenance and repair of equipment within the City's Water Pollution Control Plant, water, sewer and storm facilities. Evaluates operations and activities of assigned responsibilities; recommends improvements and modifications; prepares various reports on operations and activities. Participates in the selection of staff; provides or coordinates staff training; works with employees to correct deficiencies; implements discipline procedures. Determines and documents proper procedures for the maintenance and repair of equipment used in a water pollution control plant and off-site locations. Directs and participates in the maintenance, overhaul, modification and repair of mechanical, electrical, and instrumentation equipment used in the water and wastewater treatment, processing and pumping stations. Assures that all the plant equipment is maintained and repaired properly to provide reliability, economy and safety. Maintains up-to-date documentation and records for all mechanical, electrical, and instrumentation equipment including schematics, operating instructions, parts listings, and repair history as needed. Assists in the ordering and purchase of materials and equipment and in maintaining parts inventory for the maintenance, repair, modification and overhaul of mechanical, electrical, instrumentation equipment. Establishes and maintains records necessary for maintenance and repair functions. Makes rough estimates of labor and material necessary for the performance of work; makes sketches of the work to be performed or the work completed; keeps records of the work performed, which includes data for the computerized maintenance program. Follows proper safety precautions related to mechanical, electrical and instrumentation repairs; maintains tools supplies, equipment, and the work sites in a safe condition. Provides advice to operating staff regarding the proper and safe operation of industrial equipment. Develops scope of work for major overhaul, installation and modification of equipment; provides oversight and guidance to contractors. If assigned instrumentation functions, may also perform any combination of the following: Performs complex maintenance and repairs of an instrumentation nature from work orders, drawings, specifications, schematics, sketches, and verbal instructions; upgrades existing mechanical, electrical, instrumentation equipment as new technology dictates. May install, calibrate, troubleshoot, repair, overhaul, and maintain wiring, switch gear, lighting fixtures, motor control centers, outlet signal systems, electric motors, heating; air-conditioning, ventilating equipment, electrical control apparatus, internal communications equipment, solid-state electronic controls, import-export controllers, related to cogeneration equipment, controlling, indicating, recording and associated electromechanical equipment. May test, locate, and repair malfunctions in instrumentation and cogeneration equipment. If assigned electrical functions, may also perform any combination of the following: Performs complex maintenance and repairs of an electrical nature from work orders, drawings, specifications, schematics, sketches, and verbal instructions; upgrades existing mechanical, electrical, instrumentation equipment as new technology dictates. May perform electrical tests using voltmeters, ampmeters, ohmmeters, oscilloscopes, computer test sets, and other calibration and testing equipment normally used in the repair and maintenance of electrical and cogeneration equipment and apparatus. May test, locate, and repair malfunctions in electrical and cogeneration equipment. WORKING CONDITIONS Position requires sitting, standing, walking on level, uneven and slippery surfaces, reaching, twisting, turning, kneeling, bending, stooping, squatting, crouching, grasping and making repetitive hand movements in the performance of daily duties. The position also requires both near and far vision when operating assigned equipment. Acute hearing is required in both the field and the office. The ability to lift, carry and push tools, equipment and supplies weighing up to 50 pounds is also required. Additionally, the incumbent may be exposed to fumes, dust, chemicals, biohazard materials and air contaminants. Work is performed in an office setting as well as plant environment with exposure to biohazards and a variety of working conditions, including mechanical and electrical hazards, loud noise dust, humidity, hot and cold temperatures as well as exposure to hazardous materials. Some of these requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodation. The base salary for this classification includes pay for potentially hazardous duties as listed in the essential job functions. Minimum Qualifications Education and Experience: The minimum qualifications for education and experience can be met in the following way: Graduation from high school or tested equivalent, supplemented by college coursework in mechanical, electrical or instrumentation trades; AND Five years of journey level experience as a maintenance mechanic, electrician, and/or instrumentation technician in the wastewater field or related heavy industrial field. Knowledge of: • Standard terms, practices, procedures, and modern methods common to the electrical, mechanical, instrumentation and cogeneration trade. • Principles and practices of supervision, training and performance evaluations • Principles and practices of safety management. • Pertinent local, State and Federal laws, ordinances and rules. • The use and operation of measuring and testing devices. • Principles of electrical/mechanical/instrumentation installation, operation, testing, and maintenance, and the operation of gas powered generating and related equipment. • Office methods, procedures, software and equipment. Ability to: • Organize, implement and direct plant maintenance and repair activities. • Maintain accurate records and write work progress reports. • Diagnose mechanical/electrical/instrumentation difficulties in equipment. • Read and interpreting electrical diagrams. • Safely use a variety of shop equipment, including, but not limited to, welding equipment, milling machine and electrical and instrumentation testing equipment. • Analyze and troubleshoot complex equipment problems. • Interpret prints and diagrams of mechanical, electrical and instrumentation equipment. • Communicate effectively, orally and in writing. • Establish and maintain and promote positive and effective working relationships with employees, other agencies and the public. • Demonstrate initiative and exercise good judgment in the performance of duties. • Work independently and as a team member; recognize and set priorities and meet deadlines. • Observe safety principles and work in a safe manner. Willingness to: • Work with, in and around influents containing industrial waste, plant process chemicals, hazardous materials and residential sewage. • Occasionally perform duties for periods longer than the normal eight-hour work day or more than five days per week or both. • Respond to emergencies at any time of day or night. • Wear a respirator or breathing apparatus. Licenses/Certificates: Possession and continued maintenance of a valid class C California driver's license or the ability to provide alternative transportation as approved by the appointing authority and a safe driving record. DESIRABLE QUALIFICATIONS • Possession of California Water Environmental Association (CWEA) certification in mechanical technology (highest grade) • An Associate's degree or completion of an apprenticeship program in mechanical, electrical, or instrumentation maintenance Application and Selection Process The position opens on November 7, 2023, and the final filing date is December 19, 2023, at 5:00 pm. (Postmarks or faxes are not accepted). Candidates are asked to fully describe any training, education, experience, or skills relevant to this position. Electronic applications may be submitted online through the City's employment page at https://sunnyvale.ca.gov and click on 'City jobs'. Late or incomplete applications will not be accepted. EXAM PROCESS Applications will be competitively screened based on the minimum qualifications of this position. Based upon a review of the application materials, the most qualified candidates will be invited to participate in the oral examination process scheduled for Wednesday, January 10, 2024. The final selection interview is tentatively scheduled for the week of January 15, 2024. (The examination process may be changed as deemed necessary by the Director of Human Resources). SELECTION PROCESS Candidates receiving a passing score on the examination will be placed on an eligibility list for up to one year, in accordance with the City's Civil Service Rules and Administrative Policies. Any candidate selected by the hiring department will be required to successfully complete a pre-employment process, which may consist of a background history check as well as a medical exam(s) administered by a City-selected physician(s) before hire. Prior to starting work, all newly hired employees will be fingerprinted to check conviction history. A conviction history will not necessarily disqualify an applicant from appointment; however, failure to disclose conviction history will result in refusal of employment or termination. Positions that are covered by the Department of Transportation regulations are required to submit to a pre-employment drug test and to random drug and alcohol testing. INFORMATION ABOUT PROOF OF EDUCATION Any successful candidate selected by the hiring department will be required to submit proof of education (i.e., original copy of the diploma or college/university transcripts). ADDITIONAL INFORMATION Positions in this job classification are represented by the Sunnyvale Employees Association (SEA). The information contained within this announcement may be modified or revoked without notice and does not constitute either an expressed or implied contract. The City of Sunnyvale is an Equal Opportunity Employer. It is the policy of the City of Sunnyvale not to discriminate against all qualified applicants or employees on the basis of actual or perceived race, religion (including religious dress or grooming practice), religious creed, color, sex (includes gender, gender identity, gender expression, transgender, pregnancy, childbirth, medical conditions related to pregnancy or childbirth, breastfeeding or medical conditions related to breastfeeding), sexual orientation (including heterosexuality, homosexuality and bisexuality), ethnicity, national origin, ancestry, citizenship status, military and veteran status, marital status, family relationship, age, medical condition, genetic characteristics and/or genetic information, and physical or mental disability. Applicants needing special accommodations for testing should submit a request to the Department of Human Resources at time of application. Summary of Sunnyvale's Employees Association SEA Notice of CFRA (California Family Rights Act) Rights and Obligations Closing Date/Time: 12/19/2023 5:00 PM Pacific
City of Vallejo
Vallejo, California, United States
Description PLEASE READ THIS BULLETIN IN ITS ENTIRETY THE POSITION This recruitment is being conducted to fill two full-time vacancy. The list established by this recruitment may be used to fill future full-time, part-time, limited term, and temporary vacancies for up to one year. The recruitment will remain open until all positions are filled. The City of Vallejo is seeking candidates for two Senior Water Treatment Plant Operator position, as a collaborative member of the City's Water Department. The ideal Senior Water Treatment Plant Operator will have sufficient working knowledge and progressively responsible experience working in a T3 system or higher drinking water treatment facility, comparable to Vallejo's surface-water system. The incumbent is expected to be able to solve technically complex and challenging water treatment and distribution operational issues, practice sound judgement and impartial decision making, conduct lead responsibilities including training, promote a trust-building and cohesive team, and collaboratively work with other Water staff and divisions. The Senior Water Treatment Plant Operator will be able to perform a variety of skilled technical duties and semi-skilled labor, as regulated by Federal and State potable water treatment guidelines, in the operation and maintenance of the City's drinking water treatment plants, transmission and water storage, distribution systems, and appurtenances. While not required, successful completion of relevant or specialized courses in water treatment and distribution equivalent to CSUS Water Program courses is highly desirable. Distinguishing Characteristics This is the advanced journey level classification in the Water Treatment Plant Operator series. Employees in this classification have successfully obtained their Grade T4 and demonstrated their ability to perform and lead others in the full range of responsibilities involved in the operation and maintenance of a serviceable water supply through the City's transmission, distribution facilities, water treatment plants and sludge de-watering facility, without direction. Incumbents function with a high degree of autonomy to apply advanced concepts and expertise in specific areas to resolve issues/problems that are often of a unique nature without precedent and/or structure. Assignments may include formulating strategies and making recommendations for improved processes and allocation of resources. This classification is distinguished from Water Treatment Plant Supervisor in that the latter is a first-line supervisory classification responsible for the direct supervision and development of assigned staff, planning, goal implementation, policy development, assisting with budget preparation, as well as managing the day-to-day operations of an assigned treatment plant. As a condition of continued employment with the City of Vallejo in the classification of Senior Water Treatment Plant Operator, incumbents are required to maintain a Grade T4 Water Treatment Plant Operator certification by the California State Water Resources Control Board(SWRCB). If incumbent is unable to maintain a Grade T4 Water Treatment Plant Operator certification, employment will be terminated. Supervision Received and Exercised Receives direction from Water Treatment Plant Supervisors and supervisory and management Provides lead direction to Water Treatment Plant Operators and Water Treatment Plant Operator Trainees. THE CITY OF VALLEJO The City of Vallejo is located in Solano County and has a population of approximately 121,000 residents. Vallejo is a rapidly changing, highly diverse community located midway between the cities of San Francisco and Sacramento. It is a friendly, active waterfront community that attracts innovative, hardworking people and takes great pride in its 148-year history and maritime heritage. Residents of Vallejo are situated to take advantage of the best of what the area has to offer. Golf, museums, performing arts, boutique shopping, brewpubs and a wide selection of restaurants are all available in Vallejo. Residents and visitors alike enjoy Vallejo's delightful historical downtown area, weekly downtown farmer's market, and beautifully restored Victorian homes and business facades. Vallejo is also home to Six Flags Discovery Kingdom, one of America's only combination wildlife, oceanarium and theme parks. THE DEPARTMENT The Vallejo Water Department is a dynamic organization engaged in growth and positive change for the benefit of our customers and community. The Department provides potable water to121,000 customers through a highly complex system including multiple raw water sources, three surface water treatment plants, a sludge dewatering Facility, 600 miles of distribution pipes, 8pressure zones, 27 pump stations, and 37,000 service connections. Vallejo Water is a Treatment5/Distribution-5 drinking water agency, classified among the State's largest and most complex water utilities. Essential Functions EXAMPLES OF DUTIES The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. In addition to duties listed in the Water Treatment Plant Operator classification: Perform complex or unusual operations that assume a high level of skill and proficiency including the scheduling and performance of start-ups and shutdowns, startup testing of new installations, plant configuration changes, troubleshooting problems, minor equipment maintenance and calibration, collaborate with other staff on process or water quality challenges, treatment equipment testing and filter media surveillance. Prepare aliquots, solutions for use in bench-scale process testing, to verify or adjust correct chemical application and achieve optimal processes. Check regulatory compliance through thorough observations, assessments and accurate recordings of analytical results. Assemble documentation; provide updates and maintain information in plant operating logs and reports; perform and record mathematical calculations related to plant performance and operational control activities. Examine and interpret plant operating logs, test results, maintenance work performed, unusual operating conditions and report recommendations to supervisor. Dispatch call-out personnel as required as required for emergency situations at all hours; may act in a central communications functional role as follows; receiving, relaying and providing information to and from City personnel or other responder services as required. Perform lead operator responsibilities on shifts or as assigned. Instruct and monitor work of Operator Trainees and Staff Operators in all facets of plant operations and required maintenance. Assist Plant Supervisor with special projects. Work cooperatively with other City sections or project teams and make every effort to enhance public relations; lead and conduct general tours of the facilities. Participate in organizational meetings, operator training programs, emergency preparedness training and exercises. Assist supervisors in assessing readiness and team performance. Provide for safe plant conditions and working environment at all times exercising a routine of attentiveness and proactive responses to plant safety and security matters. Observe and participate in shift change turn-overs and ensure information exchanged is accurate and complete. Perform related duties and responsibilities as required. TYPICAL QUALIFICATIONS KNOWLEDGE OF: Advanced principles of mathematics, biology, chemistry, and hydraulics as applied in the operation of a drinking water treatment facility. Advanced principles and practices of drinking water treatment plant operations, laboratory analysis techniques and current drinking water standards and regulations. Advanced operating principles and practices of drinking water treatment plant operations,laboratory analysis techniques and current drinking water standards and regulations. Advanced operating principles of plant equipment such as valves, pumps, motors, controls, instrumentation and telemetry. Basic computer (PC) skills in Microsoft Office Suite software. Current safety regulations pertaining to industrial work practices and use of related equipment. Performance and water quality regulations pertaining to water treatment plant operations. Regulations, techniques and equipment used in managing, mitigating, recovery and reporting of hazardous materials incidents. Practical knowledge of United States Environmental Protection Agency (US EPA) and California State Water Resource Board (CA SWRB) drinking water regulations that apply to the treatment techniques, operational control and performance of conventional surface water treatment plants. Practical understanding of roles and responsibilities as defined in California Office ofEmergency Services Standardized Emergency Management System (S.E.M.S.), IncidentCommand System (ICS) and in the City's Injury and Illness Prevention Program (IIPP). ABILITY TO: Understand and carry out written and oral instructions. Read and interpret gauges and other recording devices, plant piping and distribution diagrams and other technical documents. Logically solve problems and identify hazardous work conditions. Apply the practices, procedures, techniques, and treatment rules pertaining to the operation of water treatment plants and distribution system into daily practice. Establish and maintain effective working relationships with those contacted in the course of work. Work any shift, rotations, weekends, and holidays, at any Water Department facility. Water Treatment Plant Operators may be assigned and required to report directly to any City treatment facility location, and to travel to alternate duty/work locations and offsite meetings. Lift 55 pounds and move heavy chemical containers. Operate and maintain water treatment plant equipment. Perform simple to complex tasks while wearing Level A personal protective equipment. Wear respiratory protection equipment as required; perform required duties while wearing a Self-Contained Breathing Apparatus (SCBA). Maintain the ability to perform required duties while wearing a Self-Contained Breathing Apparatus (SCBA), and to maintain facial hair at all times as required to not interfere with wearing respiratory protective equipment. Diagnose operating problems and take effective courses of action. Make independent technical decisions to maintain proper treatment process and techniques. Perform repair maintenance to plant equipment such as pumps, valves, and electronic monitoring devices. Independently operate all of the Water Department's facilities in unusual conditions. Exercise highly skilled operations in all phases of plant operations: start-up, shutdown, reduction or bypass of unit processes, adverse of emergency conditions. Accurately observe and record operating conditions and provide verbal or written reports. Travel to alternate duty/work locations and offsite meetings. Work independently without supervision. Assist and mentor operators in technically challenging aspects of plant operations and treatment processes. Perform duties and responsible tasks of a plant shift operator. Operate a personal computer and common applications such as emails, word processing, spreadsheet and database programs. Minimum Qualifications/Knowledge, Skills & Abilities Experience and Education Any combination of education and experience that would likely provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the knowledge, skills, and abilities would be: A minimum of four (4) years of experience working in water treatment operations, with at least two (2) of those years working at a journey-level with a Grade T3 certification, equivalent to the Water Treatment Plant Operator with the City of Vallejo. Education: Equivalent to completion of the twelfth (12th) grade. Successful completion of relevant courses required in order to obtain and maintain Grade T4 certification from the California State Water Resources Control Board (SWRCB). License or Certificate: Possession of, and ability to maintain, a valid driver's license. Possession of, and ability to maintain, a Water Treatment Plant Operator Grade T4 Certification issued by the California State Water Resources Control Board (SWRCB). Failure to maintain appropriate certification throughout employment for this classification will result in termination of employment. Possession of, and ability to maintain, current and valid certifications for Hazardous Materials Technician, Confined Space Entry, CPR/First Aid, and Fork Lift Safety. OTHER REQUIREMENTS Pursuant to California Government Code, Title I, Division 4, Chapter 8, Section 3100 "all public employees have been declared to be disaster service workers subject to such disaster service activities as may be assigned to them by their superiors or by law." Must be medically approved for wearing a Self-Contained Breathing Apparatus (SCBA), and remain shaven of facial hair at all times as required to wear respiratory protection equipment. Must maintain the ability to perform required duties while wearing SCBA. Must be able to work safety while wearing Personal Protective Equipment (PPE). Work on an unscheduled basis for emergency situations; must be willing to work any day and any shift within a 24-hour period as assigned, including rotations, holidays, weekends and overtime as needed. Must be able to pass a stringent background check to enter the Travis Air Force Base Water facility. *Any license, certification, or registration required for this position shall be maintained (i.e. active and in good standing) at all times during employment with City of Vallejo. Forcontinued employment with City of Vallejo, you must maintain such license, certification, orregistration to meet the minimum qualifications of this position. *Any license, certification, or registration required for this position shall be maintained (i.e.active and in good standing) at all times during employment with City of Vallejo. Forcontinued employment with City of Vallejo, you must maintain such license, certification, orregistration to meet the minimum qualifications of this position. Additional Information The Recruitment & Selection Process 1. Applications are due by 5:00 P.M. on Friday, June 2, 2023 for the first round on Interviews. Applicants must submit a completed City of Vallejo online application, including all responses to the Supplemental Questionnaire (Resume/Cover Letter Optional), by the posted deadline in order to be considered. NOTE: If you have problems creating a user account, obtaining your already created account information, or submitting your online application, please contact governmentjobs.com applicant support directly at 855-524-5627. City of Vallejo staff are unable to assist with these issues. 2. Applications will be screened for overall qualifications the week of June 5, 2023 3. Applicants who meet the minimum qualifications will have their supplemental responses scored by subject matter experts the week of June 5, 2023. The most qualified applicants from the scoring of the supplemental questions will be invited for an Oral Panel Interview. 4. Oral Panel Interviews are tentatively scheduled to take place the week of June 28, 2023. Oral Panel Interviews are weighted at 100% of the candidates' score. Candidates must achieve a minimum passing score of 70%. Those achieving 70% or higher will be placed on the Register of Eligibles (eligible list) and may be considered to fill positions for up to one year. The City reserves the right to limit the number of candidates to those determined to be best qualified based upon all requested application materials, including training and experience, current resume, and responses to supplemental questions. 5. Candidates placed on the Register of Eligibles (eligible list) will be referred to the department for final interviews based on their performance in the exam. The number of candidates referred for a hiring interview is at the discretion of the hiring department. WORKING CONDITIONS Incumbents must be able to perform physical tasks which may include prolonged sitting, standing walking, reaching, twisting, turning, pushing, pulling, kneeling, bending, squatting and stooping in the performance of daily activities. The position also requires grasping, repetitive hand movement and fine motor coordination when using a computer keyboard or mobile data terminal. Near vision is required when writing reports and other documents, and far vision is required when in the field. Acute hearing is required when providing phone and personal service. The need to lift, carry and push tools and supplies weighing up to 55 pounds is also required. The job duties will expose the employee to the outdoors, confined spaces, elevated structures, chemicals, biohazards, high voltage and electronic equipment. This may include exposure to inclement weather conditions, machinery noise, fumes, dust, and air contaminants. Some of these requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodation. REASONABLE ACCOMMODATIONS The City of Vallejo is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and the Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application, assessment or selection process may contact the Human Resources Department to request an accommodation. Please contact Sukari Dixon at (707) 648-4398 or send an email to: Sukari.Dixon @cityofvallejo.net within three weeks of applying at 5:00 p.m. PRIOR TO HIRE The selected candidate will be required to: 1) Submit to reference checks 2) Submit to and successfully pass a pre-employment background check, including fingerprint check. 3) Successfully complete a job-related pre-placement medical exam. 4) Provide proof of legal right to work in the United States. Disaster Service Workers - All City of Vallejo ("City") employees are designated Disaster Service Workers ("DSW") by state law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all DSW-related training as assigned and to return to work as ordered in the event of an emergency. Veteran's Preference - Veteran's preference points will be applied in accordance with Civil Service Rule 24. A copy of the DD 214 form must be filed at time of application. Equal Opportunity Employer (EOE ) - The City of Vallejo is an Equal Opportunity Employer. It is the policy of the City of Vallejo to provide equal employment opportunity for all qualified persons. All applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition (cancer and genetic characteristics), genetic information, or denial of medical and family care leave, or any other non-job-related factors. Note: The provisions in this bulletin do not constitute a contract, expressed or implied, and any provisions contained in this bulletin may be modified or revoked without notice. Closing Date/Time: Continuous
Aug 29, 2023
Full Time
Description PLEASE READ THIS BULLETIN IN ITS ENTIRETY THE POSITION This recruitment is being conducted to fill two full-time vacancy. The list established by this recruitment may be used to fill future full-time, part-time, limited term, and temporary vacancies for up to one year. The recruitment will remain open until all positions are filled. The City of Vallejo is seeking candidates for two Senior Water Treatment Plant Operator position, as a collaborative member of the City's Water Department. The ideal Senior Water Treatment Plant Operator will have sufficient working knowledge and progressively responsible experience working in a T3 system or higher drinking water treatment facility, comparable to Vallejo's surface-water system. The incumbent is expected to be able to solve technically complex and challenging water treatment and distribution operational issues, practice sound judgement and impartial decision making, conduct lead responsibilities including training, promote a trust-building and cohesive team, and collaboratively work with other Water staff and divisions. The Senior Water Treatment Plant Operator will be able to perform a variety of skilled technical duties and semi-skilled labor, as regulated by Federal and State potable water treatment guidelines, in the operation and maintenance of the City's drinking water treatment plants, transmission and water storage, distribution systems, and appurtenances. While not required, successful completion of relevant or specialized courses in water treatment and distribution equivalent to CSUS Water Program courses is highly desirable. Distinguishing Characteristics This is the advanced journey level classification in the Water Treatment Plant Operator series. Employees in this classification have successfully obtained their Grade T4 and demonstrated their ability to perform and lead others in the full range of responsibilities involved in the operation and maintenance of a serviceable water supply through the City's transmission, distribution facilities, water treatment plants and sludge de-watering facility, without direction. Incumbents function with a high degree of autonomy to apply advanced concepts and expertise in specific areas to resolve issues/problems that are often of a unique nature without precedent and/or structure. Assignments may include formulating strategies and making recommendations for improved processes and allocation of resources. This classification is distinguished from Water Treatment Plant Supervisor in that the latter is a first-line supervisory classification responsible for the direct supervision and development of assigned staff, planning, goal implementation, policy development, assisting with budget preparation, as well as managing the day-to-day operations of an assigned treatment plant. As a condition of continued employment with the City of Vallejo in the classification of Senior Water Treatment Plant Operator, incumbents are required to maintain a Grade T4 Water Treatment Plant Operator certification by the California State Water Resources Control Board(SWRCB). If incumbent is unable to maintain a Grade T4 Water Treatment Plant Operator certification, employment will be terminated. Supervision Received and Exercised Receives direction from Water Treatment Plant Supervisors and supervisory and management Provides lead direction to Water Treatment Plant Operators and Water Treatment Plant Operator Trainees. THE CITY OF VALLEJO The City of Vallejo is located in Solano County and has a population of approximately 121,000 residents. Vallejo is a rapidly changing, highly diverse community located midway between the cities of San Francisco and Sacramento. It is a friendly, active waterfront community that attracts innovative, hardworking people and takes great pride in its 148-year history and maritime heritage. Residents of Vallejo are situated to take advantage of the best of what the area has to offer. Golf, museums, performing arts, boutique shopping, brewpubs and a wide selection of restaurants are all available in Vallejo. Residents and visitors alike enjoy Vallejo's delightful historical downtown area, weekly downtown farmer's market, and beautifully restored Victorian homes and business facades. Vallejo is also home to Six Flags Discovery Kingdom, one of America's only combination wildlife, oceanarium and theme parks. THE DEPARTMENT The Vallejo Water Department is a dynamic organization engaged in growth and positive change for the benefit of our customers and community. The Department provides potable water to121,000 customers through a highly complex system including multiple raw water sources, three surface water treatment plants, a sludge dewatering Facility, 600 miles of distribution pipes, 8pressure zones, 27 pump stations, and 37,000 service connections. Vallejo Water is a Treatment5/Distribution-5 drinking water agency, classified among the State's largest and most complex water utilities. Essential Functions EXAMPLES OF DUTIES The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. In addition to duties listed in the Water Treatment Plant Operator classification: Perform complex or unusual operations that assume a high level of skill and proficiency including the scheduling and performance of start-ups and shutdowns, startup testing of new installations, plant configuration changes, troubleshooting problems, minor equipment maintenance and calibration, collaborate with other staff on process or water quality challenges, treatment equipment testing and filter media surveillance. Prepare aliquots, solutions for use in bench-scale process testing, to verify or adjust correct chemical application and achieve optimal processes. Check regulatory compliance through thorough observations, assessments and accurate recordings of analytical results. Assemble documentation; provide updates and maintain information in plant operating logs and reports; perform and record mathematical calculations related to plant performance and operational control activities. Examine and interpret plant operating logs, test results, maintenance work performed, unusual operating conditions and report recommendations to supervisor. Dispatch call-out personnel as required as required for emergency situations at all hours; may act in a central communications functional role as follows; receiving, relaying and providing information to and from City personnel or other responder services as required. Perform lead operator responsibilities on shifts or as assigned. Instruct and monitor work of Operator Trainees and Staff Operators in all facets of plant operations and required maintenance. Assist Plant Supervisor with special projects. Work cooperatively with other City sections or project teams and make every effort to enhance public relations; lead and conduct general tours of the facilities. Participate in organizational meetings, operator training programs, emergency preparedness training and exercises. Assist supervisors in assessing readiness and team performance. Provide for safe plant conditions and working environment at all times exercising a routine of attentiveness and proactive responses to plant safety and security matters. Observe and participate in shift change turn-overs and ensure information exchanged is accurate and complete. Perform related duties and responsibilities as required. TYPICAL QUALIFICATIONS KNOWLEDGE OF: Advanced principles of mathematics, biology, chemistry, and hydraulics as applied in the operation of a drinking water treatment facility. Advanced principles and practices of drinking water treatment plant operations, laboratory analysis techniques and current drinking water standards and regulations. Advanced operating principles and practices of drinking water treatment plant operations,laboratory analysis techniques and current drinking water standards and regulations. Advanced operating principles of plant equipment such as valves, pumps, motors, controls, instrumentation and telemetry. Basic computer (PC) skills in Microsoft Office Suite software. Current safety regulations pertaining to industrial work practices and use of related equipment. Performance and water quality regulations pertaining to water treatment plant operations. Regulations, techniques and equipment used in managing, mitigating, recovery and reporting of hazardous materials incidents. Practical knowledge of United States Environmental Protection Agency (US EPA) and California State Water Resource Board (CA SWRB) drinking water regulations that apply to the treatment techniques, operational control and performance of conventional surface water treatment plants. Practical understanding of roles and responsibilities as defined in California Office ofEmergency Services Standardized Emergency Management System (S.E.M.S.), IncidentCommand System (ICS) and in the City's Injury and Illness Prevention Program (IIPP). ABILITY TO: Understand and carry out written and oral instructions. Read and interpret gauges and other recording devices, plant piping and distribution diagrams and other technical documents. Logically solve problems and identify hazardous work conditions. Apply the practices, procedures, techniques, and treatment rules pertaining to the operation of water treatment plants and distribution system into daily practice. Establish and maintain effective working relationships with those contacted in the course of work. Work any shift, rotations, weekends, and holidays, at any Water Department facility. Water Treatment Plant Operators may be assigned and required to report directly to any City treatment facility location, and to travel to alternate duty/work locations and offsite meetings. Lift 55 pounds and move heavy chemical containers. Operate and maintain water treatment plant equipment. Perform simple to complex tasks while wearing Level A personal protective equipment. Wear respiratory protection equipment as required; perform required duties while wearing a Self-Contained Breathing Apparatus (SCBA). Maintain the ability to perform required duties while wearing a Self-Contained Breathing Apparatus (SCBA), and to maintain facial hair at all times as required to not interfere with wearing respiratory protective equipment. Diagnose operating problems and take effective courses of action. Make independent technical decisions to maintain proper treatment process and techniques. Perform repair maintenance to plant equipment such as pumps, valves, and electronic monitoring devices. Independently operate all of the Water Department's facilities in unusual conditions. Exercise highly skilled operations in all phases of plant operations: start-up, shutdown, reduction or bypass of unit processes, adverse of emergency conditions. Accurately observe and record operating conditions and provide verbal or written reports. Travel to alternate duty/work locations and offsite meetings. Work independently without supervision. Assist and mentor operators in technically challenging aspects of plant operations and treatment processes. Perform duties and responsible tasks of a plant shift operator. Operate a personal computer and common applications such as emails, word processing, spreadsheet and database programs. Minimum Qualifications/Knowledge, Skills & Abilities Experience and Education Any combination of education and experience that would likely provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the knowledge, skills, and abilities would be: A minimum of four (4) years of experience working in water treatment operations, with at least two (2) of those years working at a journey-level with a Grade T3 certification, equivalent to the Water Treatment Plant Operator with the City of Vallejo. Education: Equivalent to completion of the twelfth (12th) grade. Successful completion of relevant courses required in order to obtain and maintain Grade T4 certification from the California State Water Resources Control Board (SWRCB). License or Certificate: Possession of, and ability to maintain, a valid driver's license. Possession of, and ability to maintain, a Water Treatment Plant Operator Grade T4 Certification issued by the California State Water Resources Control Board (SWRCB). Failure to maintain appropriate certification throughout employment for this classification will result in termination of employment. Possession of, and ability to maintain, current and valid certifications for Hazardous Materials Technician, Confined Space Entry, CPR/First Aid, and Fork Lift Safety. OTHER REQUIREMENTS Pursuant to California Government Code, Title I, Division 4, Chapter 8, Section 3100 "all public employees have been declared to be disaster service workers subject to such disaster service activities as may be assigned to them by their superiors or by law." Must be medically approved for wearing a Self-Contained Breathing Apparatus (SCBA), and remain shaven of facial hair at all times as required to wear respiratory protection equipment. Must maintain the ability to perform required duties while wearing SCBA. Must be able to work safety while wearing Personal Protective Equipment (PPE). Work on an unscheduled basis for emergency situations; must be willing to work any day and any shift within a 24-hour period as assigned, including rotations, holidays, weekends and overtime as needed. Must be able to pass a stringent background check to enter the Travis Air Force Base Water facility. *Any license, certification, or registration required for this position shall be maintained (i.e. active and in good standing) at all times during employment with City of Vallejo. Forcontinued employment with City of Vallejo, you must maintain such license, certification, orregistration to meet the minimum qualifications of this position. *Any license, certification, or registration required for this position shall be maintained (i.e.active and in good standing) at all times during employment with City of Vallejo. Forcontinued employment with City of Vallejo, you must maintain such license, certification, orregistration to meet the minimum qualifications of this position. Additional Information The Recruitment & Selection Process 1. Applications are due by 5:00 P.M. on Friday, June 2, 2023 for the first round on Interviews. Applicants must submit a completed City of Vallejo online application, including all responses to the Supplemental Questionnaire (Resume/Cover Letter Optional), by the posted deadline in order to be considered. NOTE: If you have problems creating a user account, obtaining your already created account information, or submitting your online application, please contact governmentjobs.com applicant support directly at 855-524-5627. City of Vallejo staff are unable to assist with these issues. 2. Applications will be screened for overall qualifications the week of June 5, 2023 3. Applicants who meet the minimum qualifications will have their supplemental responses scored by subject matter experts the week of June 5, 2023. The most qualified applicants from the scoring of the supplemental questions will be invited for an Oral Panel Interview. 4. Oral Panel Interviews are tentatively scheduled to take place the week of June 28, 2023. Oral Panel Interviews are weighted at 100% of the candidates' score. Candidates must achieve a minimum passing score of 70%. Those achieving 70% or higher will be placed on the Register of Eligibles (eligible list) and may be considered to fill positions for up to one year. The City reserves the right to limit the number of candidates to those determined to be best qualified based upon all requested application materials, including training and experience, current resume, and responses to supplemental questions. 5. Candidates placed on the Register of Eligibles (eligible list) will be referred to the department for final interviews based on their performance in the exam. The number of candidates referred for a hiring interview is at the discretion of the hiring department. WORKING CONDITIONS Incumbents must be able to perform physical tasks which may include prolonged sitting, standing walking, reaching, twisting, turning, pushing, pulling, kneeling, bending, squatting and stooping in the performance of daily activities. The position also requires grasping, repetitive hand movement and fine motor coordination when using a computer keyboard or mobile data terminal. Near vision is required when writing reports and other documents, and far vision is required when in the field. Acute hearing is required when providing phone and personal service. The need to lift, carry and push tools and supplies weighing up to 55 pounds is also required. The job duties will expose the employee to the outdoors, confined spaces, elevated structures, chemicals, biohazards, high voltage and electronic equipment. This may include exposure to inclement weather conditions, machinery noise, fumes, dust, and air contaminants. Some of these requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodation. REASONABLE ACCOMMODATIONS The City of Vallejo is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and the Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application, assessment or selection process may contact the Human Resources Department to request an accommodation. Please contact Sukari Dixon at (707) 648-4398 or send an email to: Sukari.Dixon @cityofvallejo.net within three weeks of applying at 5:00 p.m. PRIOR TO HIRE The selected candidate will be required to: 1) Submit to reference checks 2) Submit to and successfully pass a pre-employment background check, including fingerprint check. 3) Successfully complete a job-related pre-placement medical exam. 4) Provide proof of legal right to work in the United States. Disaster Service Workers - All City of Vallejo ("City") employees are designated Disaster Service Workers ("DSW") by state law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all DSW-related training as assigned and to return to work as ordered in the event of an emergency. Veteran's Preference - Veteran's preference points will be applied in accordance with Civil Service Rule 24. A copy of the DD 214 form must be filed at time of application. Equal Opportunity Employer (EOE ) - The City of Vallejo is an Equal Opportunity Employer. It is the policy of the City of Vallejo to provide equal employment opportunity for all qualified persons. All applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition (cancer and genetic characteristics), genetic information, or denial of medical and family care leave, or any other non-job-related factors. Note: The provisions in this bulletin do not constitute a contract, expressed or implied, and any provisions contained in this bulletin may be modified or revoked without notice. Closing Date/Time: Continuous
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Description: Working Title NERR Research Technician SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Office of Research and Sponsored Programs/ Estuary & Ocean Science Center/ National Estuarine Research Reserve (NERR) Appointment Type Temporary: Position will end on or before June 30, 2024. Permanent status cannot be earned in this grant funded position. This Temporary appointment can be concluded prior to the stated temporary appointment end date, normally with a two-week notice period. Continuation of this temporary appointment is contingent upon grant funding. Time Base Full-Time Work Schedule Monday through Friday; from 8:00 am to 5:00 pm Anticipated Hiring Range $5,640.00 per month/ $67,680.00 Annually Salary is commensurate with experience. Position Summary Implements research and monitoring projects for the National Estuarine Research Reserve (NERR) under general direction, with emphasis on maintaining data telemetry systems and conducting elevation surveys in and around San Francisco Bay. Participates in the NERR System-Wide Monitoring Program (SWMP) by deploying and maintaining scientific equipment, implementing protocols, troubleshooting specialized hardware and vendor software, and providing technical support such as construction and installation of environmental monitoring stations and associated hardware while working in wetlands and from small boats. Independently manages, analyzes, and interprets datasets related to telemetry and elevation surveying. Plans, organizes, and oversees the work of students in data collection, compilation, and analysis. Position also formulates, conducts, and reviews research studies; prepares interpretative analysis and graphic presentation of data; obtains site-access and collection permits; advises on utilization of research techniques; and does related work as required. Position Information Research and monitoring / SWMP implementation Design, construct, install, maintain, and repair open-water field moorings, tidal wetland monitoring stations, and associated laboratory and field research equipment. Maintain, troubleshoot, and periodically update satellite and/or cellular telemetry hardware and software. Conduct and evaluate elevation surveys of geodetic benchmarks, monitoring equipment, and wetlands. Monitor environmental parameters around San Francisco Bay through instrument calibration, deployment, retrieval, maintenance, data downloads, and troubleshooting of equipment and software. Collect and analyze environmental water samples, including preparation of equipment and supplies, small boat and paddlecraft operation to field sites, water collection and filtering, troubleshooting and research. Recommend, devise, and participate in field surveys and laboratory studies of marine and estuarine biota. Initiate or recommend new studies or investigations, additional uses of existing data, modifications of procedures, innovations of methods, application of resources, and reporting and utilization of data. Maintain general laboratory organization, inventory, cleanliness, and safety. Data and metadata interpretation and reporting Compile, process, interpret, and report on elevation survey data used to establish and maintain vertical control networks and track vertical positions of field instruments and wetlands. Compile, process, interpret, and report on data from autonomous instruments that measure environmental water quality, water surface elevation, hydrodynamics, meteorological conditions, and other parameters. Analyze quantitative and qualitative statistical data and prepare interpretative reports and presentations. Oversee monthly SWMP data entry, processing, and preliminary quality assurance / quality control. Contribute to other data entry, processing, preliminary quality assurance / quality control, and analysis. Prepare and update data visualizations, technical manuals, procedural guides and reports, and data and metadata summaries related to NERR research and monitoring projects and the scientific process. Outreach and administrative duties Create and publish research and monitoring contributions to newsletters and social media. Contribute to public open house programs and educational events on campus and at NERR partner sites. Coordinate and assist with student research and monitoring projects in field and laboratory settings. Represent the NERR by presenting research and monitoring results at scientific meetings and conferences. Assist with development of scientific manuscripts and associated outreach materials. Participate in safety and technical trainings, scheduling, staff communications, and project meetings. Contribute to purchasing, record keeping, and grant reporting related to research and monitoring projects. 5% - Other duties as assigned At All Times Demonstrate behaviors that are in line with the User Friendly Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D) Demonstrate safe work practices for oneself, others and the office environment. Minimum Qualifications Knowledges and Abilities: Thorough knowledge of research techniques, including the planning of studies and investigations, the determining of variables and the developing of reference materials; thorough knowledge of research reporting techniques; general knowledge of machine tabulation techniques and the programming of data; thorough knowledge of the techniques and treatment of data such as simple correlation methods, trend analysis, frequency distribution analysis, sampling techniques, hypothesis testing and methods of interval estimation; familiarity with the principles of personnel management and effective supervision and ability to direct the work of others. Ability to reason logically and capacity for independent and creative thinking on research problems; ability to develop techniques for handling a large variety of detailed data and ability to analyze these data; ability to establish and maintain cooperative working relationships; ability to speak and write effectively; ability to analyze situations accurately and to adopt an effective course of action. Experience: Three years of progressively responsible technical research or statistical experience including or supplemented by one year in the interpretation and graphic presentation of data. Graduate study in the social sciences, economics, mathematics, statistics, public or business administration or engineering may be substituted for the required experience on a year-for-year basis. Education: Equivalent to graduation from a four-year college or university. (Additional qualifying professional experience may be substituted for the required education on a year-for-year basis.) A background check (which may include: checks of employment records, education records, criminal records, civil records, motor vehicle records, professional licenses, and sex offender registries, as position requires). Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. Preferred Qualifications Master's degree in marine or estuarine science. Knowledge of oceanography and standard methods for measuring physical and chemical properties of water. Knowledge of basic tidal dynamics, estuarine gradients, and open-water working conditions in San Francisco Bay. Knowledge of procurement, project management, statistical programming, and database management. Ability to design, build, install, maintain, and recover marine and estuarine moorings in open water and monitoring platforms on pilings and piers. Ability to develop, improve, and manage research and monitoring programs and small grants; prepare data summaries and reports; and lead or facilitate discussions and meetings. Experience using survey leveling and static occupations with global positioning system and global navigation satellite system receivers to obtain orthometric heights of wetlands and field instruments. Experience deploying and maintaining automated dataloggers in groundwater wells and stilling wells. Experience using YSI EXO2 multiparameter sondes and sensors including calibration, programming, maintenance, troubleshooting, and repair. Experience with paddlecraft, small boat operation, and scientific scuba diving in coastal waters; completion of a Motorboat Operating Training Course and at least five years of motorboat operation in an institutional setting. Experience overseeing multiple simultaneous projects, including ecological studies of aquatic invertebrates, tidal marsh vegetation, submerged aquatic vegetation, and/or phytoplankton. Experience mentoring, training, and guiding staff, volunteers, and students. Environmental/Physical/Special Possess a valid California Driver's License; comply with Defensive Driver's Training program requirements; satisfy requirements for Motorboat Operator Certification Training at SF State as needed. Ability to work outdoors for extended periods of time in potentially inclement weather; ability to lift and carry up to 50 pounds with assistance; ability to swim; willingness to climb onto high monitoring platforms with appropriate safety gear. This position requires travel to field sties, and work schedule may change from days to evenings to meet research demands. Occasional work will be required on holidays and weekends with appropriate adjustment of the work week. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Closing Date/Time: Open until filled
Nov 08, 2023
Full Time
Description: Working Title NERR Research Technician SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Office of Research and Sponsored Programs/ Estuary & Ocean Science Center/ National Estuarine Research Reserve (NERR) Appointment Type Temporary: Position will end on or before June 30, 2024. Permanent status cannot be earned in this grant funded position. This Temporary appointment can be concluded prior to the stated temporary appointment end date, normally with a two-week notice period. Continuation of this temporary appointment is contingent upon grant funding. Time Base Full-Time Work Schedule Monday through Friday; from 8:00 am to 5:00 pm Anticipated Hiring Range $5,640.00 per month/ $67,680.00 Annually Salary is commensurate with experience. Position Summary Implements research and monitoring projects for the National Estuarine Research Reserve (NERR) under general direction, with emphasis on maintaining data telemetry systems and conducting elevation surveys in and around San Francisco Bay. Participates in the NERR System-Wide Monitoring Program (SWMP) by deploying and maintaining scientific equipment, implementing protocols, troubleshooting specialized hardware and vendor software, and providing technical support such as construction and installation of environmental monitoring stations and associated hardware while working in wetlands and from small boats. Independently manages, analyzes, and interprets datasets related to telemetry and elevation surveying. Plans, organizes, and oversees the work of students in data collection, compilation, and analysis. Position also formulates, conducts, and reviews research studies; prepares interpretative analysis and graphic presentation of data; obtains site-access and collection permits; advises on utilization of research techniques; and does related work as required. Position Information Research and monitoring / SWMP implementation Design, construct, install, maintain, and repair open-water field moorings, tidal wetland monitoring stations, and associated laboratory and field research equipment. Maintain, troubleshoot, and periodically update satellite and/or cellular telemetry hardware and software. Conduct and evaluate elevation surveys of geodetic benchmarks, monitoring equipment, and wetlands. Monitor environmental parameters around San Francisco Bay through instrument calibration, deployment, retrieval, maintenance, data downloads, and troubleshooting of equipment and software. Collect and analyze environmental water samples, including preparation of equipment and supplies, small boat and paddlecraft operation to field sites, water collection and filtering, troubleshooting and research. Recommend, devise, and participate in field surveys and laboratory studies of marine and estuarine biota. Initiate or recommend new studies or investigations, additional uses of existing data, modifications of procedures, innovations of methods, application of resources, and reporting and utilization of data. Maintain general laboratory organization, inventory, cleanliness, and safety. Data and metadata interpretation and reporting Compile, process, interpret, and report on elevation survey data used to establish and maintain vertical control networks and track vertical positions of field instruments and wetlands. Compile, process, interpret, and report on data from autonomous instruments that measure environmental water quality, water surface elevation, hydrodynamics, meteorological conditions, and other parameters. Analyze quantitative and qualitative statistical data and prepare interpretative reports and presentations. Oversee monthly SWMP data entry, processing, and preliminary quality assurance / quality control. Contribute to other data entry, processing, preliminary quality assurance / quality control, and analysis. Prepare and update data visualizations, technical manuals, procedural guides and reports, and data and metadata summaries related to NERR research and monitoring projects and the scientific process. Outreach and administrative duties Create and publish research and monitoring contributions to newsletters and social media. Contribute to public open house programs and educational events on campus and at NERR partner sites. Coordinate and assist with student research and monitoring projects in field and laboratory settings. Represent the NERR by presenting research and monitoring results at scientific meetings and conferences. Assist with development of scientific manuscripts and associated outreach materials. Participate in safety and technical trainings, scheduling, staff communications, and project meetings. Contribute to purchasing, record keeping, and grant reporting related to research and monitoring projects. 5% - Other duties as assigned At All Times Demonstrate behaviors that are in line with the User Friendly Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D) Demonstrate safe work practices for oneself, others and the office environment. Minimum Qualifications Knowledges and Abilities: Thorough knowledge of research techniques, including the planning of studies and investigations, the determining of variables and the developing of reference materials; thorough knowledge of research reporting techniques; general knowledge of machine tabulation techniques and the programming of data; thorough knowledge of the techniques and treatment of data such as simple correlation methods, trend analysis, frequency distribution analysis, sampling techniques, hypothesis testing and methods of interval estimation; familiarity with the principles of personnel management and effective supervision and ability to direct the work of others. Ability to reason logically and capacity for independent and creative thinking on research problems; ability to develop techniques for handling a large variety of detailed data and ability to analyze these data; ability to establish and maintain cooperative working relationships; ability to speak and write effectively; ability to analyze situations accurately and to adopt an effective course of action. Experience: Three years of progressively responsible technical research or statistical experience including or supplemented by one year in the interpretation and graphic presentation of data. Graduate study in the social sciences, economics, mathematics, statistics, public or business administration or engineering may be substituted for the required experience on a year-for-year basis. Education: Equivalent to graduation from a four-year college or university. (Additional qualifying professional experience may be substituted for the required education on a year-for-year basis.) A background check (which may include: checks of employment records, education records, criminal records, civil records, motor vehicle records, professional licenses, and sex offender registries, as position requires). Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. Preferred Qualifications Master's degree in marine or estuarine science. Knowledge of oceanography and standard methods for measuring physical and chemical properties of water. Knowledge of basic tidal dynamics, estuarine gradients, and open-water working conditions in San Francisco Bay. Knowledge of procurement, project management, statistical programming, and database management. Ability to design, build, install, maintain, and recover marine and estuarine moorings in open water and monitoring platforms on pilings and piers. Ability to develop, improve, and manage research and monitoring programs and small grants; prepare data summaries and reports; and lead or facilitate discussions and meetings. Experience using survey leveling and static occupations with global positioning system and global navigation satellite system receivers to obtain orthometric heights of wetlands and field instruments. Experience deploying and maintaining automated dataloggers in groundwater wells and stilling wells. Experience using YSI EXO2 multiparameter sondes and sensors including calibration, programming, maintenance, troubleshooting, and repair. Experience with paddlecraft, small boat operation, and scientific scuba diving in coastal waters; completion of a Motorboat Operating Training Course and at least five years of motorboat operation in an institutional setting. Experience overseeing multiple simultaneous projects, including ecological studies of aquatic invertebrates, tidal marsh vegetation, submerged aquatic vegetation, and/or phytoplankton. Experience mentoring, training, and guiding staff, volunteers, and students. Environmental/Physical/Special Possess a valid California Driver's License; comply with Defensive Driver's Training program requirements; satisfy requirements for Motorboat Operator Certification Training at SF State as needed. Ability to work outdoors for extended periods of time in potentially inclement weather; ability to lift and carry up to 50 pounds with assistance; ability to swim; willingness to climb onto high monitoring platforms with appropriate safety gear. This position requires travel to field sties, and work schedule may change from days to evenings to meet research demands. Occasional work will be required on holidays and weekends with appropriate adjustment of the work week. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Closing Date/Time: Open until filled
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information FIRE DEPARTMENT APPLICATION FILING PERIOD: May 5, 2023, AT 5:00 P.M. (PT) - Continuous This exam will remain open until the needs of the Department are met and is subject to close without prior notice. EXAM NUMBER: 34597G TYPE OF RECRUITMENT: OPEN COMPETITIVE JOB OPPORTUNITY THIS REPOSTING IS TO REMOVE THE COVID-19 LANGUAGE. SPECIAL SALARY INFORMATION: This position is subject to the provisions of the Management Appraisal and Performance Plan (MAPP). Initial salary placement and subsequent salary adjustments will be made in accordance with the MAPP guidelines and regulations. DEFINITION: Has overall administrative responsibility for the supervision of employees engaged in planning, analyzing, coordinating, developing and implementing policies and procedures for County-wide emergency medical and disaster services program. CLASSIFICATION STANDARDS: Positions allocable to this class are distinguished by having responsibility for assisting the Emergency Medical Systems Manager or a Battalion Chief or other higher management position in the Fire Department in directing the development, coordination and evaluation of the County-wide emergency medical system. This system is a coordinated composite of the sub-elements of medical care, paramedic services and training, emergency medical training, communications, emergency medical transportation, public education and information, and disaster services. Essential Job Functions Oversees the coordination, development, and approval of emergency medical technician, paramedic and mobile intensive care nurse training, testing, and certifications. Develops prehospital care guidelines and standards according to the regulations of state and local EMS agencies and in conjunction with specialized medical associations such as American Heart Association. Oversees the medical monitoring of department-wide prehospital care system including policy development, training needs, quality improvement activities, equipment, and skills testing. Acts as a liaison with paramedic provider agencies, paramedic base hospitals, and other prehospital care professionals. Consults with departmental, federal, state, local governments, and provider agencies to ensure the delivery of quality prehospital care. Manages administrative functions such as internal audits of programs, budgetary preparation, and analysis of organizational structure for the EMS Program. Acts as a liaison relating to department participation in public education functions such as health fairs, community programs, and primary and secondary school programs; distributes EMS related audio-visual materials and bilingual educational materials to community groups and other public agencies. Leads a group of senior nurse instructors in the development of quality improvement indicators and educational modules designed to achieve predetermined objectives. Conducts formal classroom and clinical instruction in EMS policies and procedures. Serves as a member or a leader of internal and external committees related to EMS. Prepares compliance reports, annual summaries, trending and analysis reports, and memorandums; maintains and manages various internal databases. Requirements SELECTION REQUIREMENTS: OPTION I: Four years of responsible administrative* or staff experience analyzing and making recommendations for the solution of problems of organization, programs, budget, or curriculum, one year of which must have been in an emergency medical services program specializing in education and/or quality management. *Administrative Experience is defined as experience at the level of independent responsibility for assignments of average difficulty analyzing and making recommendations for the solution of problems of organization, budget, personnel, information services, programs, facilities planning, materials management, and general management. Responsible Staff Experience is defined as experience at the journey-level requiring working knowledge of rules, regulations, and other guidelines to program area assigned. OPTION II: Two years of experience as a registered nurse responsible for planning and designing educational programs and quality improvement indicators and methods, designed to monitor and measure the implementation and maintenance of quality improvement standards -AND- a license to practice as a Registered Nurse issued by the California Board of Registered Nursing.** License: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. DESIRABLE QUALIFICATIONS**: Bachelor’s degree or higher from an Accredited college*** in a specific field Verifiable experience as an instructor for at least two years in one of the following areas: American Heart Association Basic Life Support (BLS) or American Red Cross Basic Life Support (BLS) American Heart Association Advanced Cardiovascular Life Support (ACLS) or American Red Cross Advanced Life Support (ALS) American Heart Association Pediatric Advanced Life Support (PALS) or American Red Cross Pediatric Advanced Life Support (PALS) Prehospital Care Trauma Life Support (PHTLS) or Trauma Nursing Core Course (TNCC) Upper division credit in educational materials and methods and curriculum development Adult teaching methodology certification Supervisory experience Pre-hospital care experience Emergency department setting experience SPECIAL REQUIREMENT INFORMATION: **In order to receive credit for any certificate(s), license(s), or college or university degree, such as a Bachelor's degree or higher, you must include a legible copy of the certificate(s), license(s), or either the Official Degree, Official Transcript(s)****, or Official Letter from the accredited institution (which shows the area of specialization and the date the degree was awarded) with the Registrar's signature and school seal at the time of filing or within fifteen (15) calendar days of submitting an online application. If you are unable to attach your documents, you may e-mail them to Fire-Examination@fire.lacounty.gov or fax them to (323) 264-7159. Failure to provide any required documentation will result in application rejection . Please include your Name, Exam Number, and the Exam Title on the submitted documents. **Note : Applicants for this position must provide this information at the time of filing or within fifteen (15) calendar days of filing your application online. ***Accreditation: Accredited institutions are those listed in the publications of regional, national or international accrediting agencies which are accepted by the Department of Human Resources. Publications such as American Universities and Colleges and International Handbook of Universities are acceptable references. Also acceptable, if appropriate, are degrees that have been evaluated and deemed to be equivalent to degrees from United States accredited institutions by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services or the Association of International Credential Evaluator s, Inc. (AICE ) . ****Note: "Official Transcript" is defined as a transcript that bears the college seal and states "official and/or copy" issued by the school's Registrar Office. A printout of the transcript from the school's website is NOT considered official and therefore, will not be accepted and will result in your application being incomplete and rejected. PHYSICAL CLASS: 2 - Light - Light physical effort which may include occasional light lifting to a 10 pound limit, and some bending, stooping or squatting. Considerable walking may be involved. Additional Information This exam will consist of TWO (2) parts: PART I: An evaluation of Training and Experience, weighted 30% , assessing education, certification(s), knowledge and understanding of emergency medical service principles, and experience in pre-hospital care, emergency settings, and staff development. Candidates must achieve a passing score of 70% or higher in Part I in order to advance to Part II. PART II: A multiple choice and/or simulation assessment(s), weighted 70% , assessing: Deductive Reasoning Leading and Supervising Deciding and Initiating Action Adhering to Principles Delivering Results Relating and Networking Achieving Work Goals Entrepreneurial Thinking Persuading and Influencing Adapting and Responding to Change Coping with Pressure and Setbacks Formulating Strategies and Concepts Candidates must achieve a passing score of 70% or higher on each weighted part in order to be placed on the eligible register. MULTIPLE CHOICE TESTS ARE NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19 . Note: Candidates are responsible for providing a valid e-mail address on their County of Los Angeles Department of Human Resources profile and application. This e-mail address must be able to receive e-mail notifications from fire.lacounty.gov. Candidates must review their inbox and junk/spam mail to verify if e-mail notification was received. All notifications including invitation letters will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Test scores cannot be given over the phone. Please add alexander.javaherdashti@fire.lacounty.gov , AOganesyan@hr.lacounty.gov , info@governmentjobs.com , talentcentral@shl.com , noreply@proctoru.com , and donot-reply@amcatmail.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Los Angeles County will not consider claims of not viewing or receiving notification to be a valid reason for late test administration or rescheduling of a test component. TRANSFER OF TEST COMPONENTS : Applicants who have taken identical components recently for other exams may have their scores automatically transferred to this examination. This examination contains test components that may be used in the future for new examinations and your test scores may be transferred. TEST PREPARATION : Study guides and other test preparation resources are available to help candidates prepare for employment tests. While the guides will help you preparing for the test, we advise you to review all related materials that you deem necessary. An interactive, Online Test Preparation System for taking practice tests may be accessed on the Department of Human Resources website at http://hr.lacounty.gov/ . Please click on "Find A Job" and then "Job Search Toolkit." Test preparation information is located under the "Employment Test Assistance" section. Additional online practice tests are available at https://www.shldirect.com/en-us/practice-tests / . ELIGIBILITY INFORMATION : The names of candidates receiving a passing score in the examination will be placed on the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation . Applications will be processed on an as-received basis and promulgated to the eligible register accordingly. NO PERSON MAY COMPETE IN THIS EXAMINATION MORE THAN ONCE EVERY TWELVE (12) MONTHS. VACANCY INFORMATION: The register list resulting from this examination will be used to fill Senior Emergency Medical Systems Program Head vacancies in the County of Los Angeles Fire Department as they occur. AVAILABLE SHIFT: Any Shift- Appointees must be willing to work any shift, including evenings, nights, weekends, and holidays. HOW TO APPLY : Applications must be submitted online only. We must receive your application from 02/14/2022 at 8:00 a.m. (PT) and will remain open until the needs of the Department are met and is subject to close without prior notice. Applications submitted by U.S. Mail, Fax, or in person will not be accepted. Applicants must submit all documents to be considered (official diplomas, official transcripts, certificates, etc.) during application submission. All documents must be clear and legible. Although resumes may be uploaded as attachments to the online application, resumes cannot be accepted in lieu of completing the online application. If you are unable to attach the required document(s), you may e-mail them to Fire-Examination@fire.lacounty.go v or fax the documents to (213) 264-7159 , at the time of filing or within fifteen (15) calendar days of submitting your online application. Failure to provide the required documentation will result in application rejection . Please include your Name, the Exam Number, and the Exam Title on the faxed documents. Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Please make sure you put in the time and effort when filling out your application and supplemental questions completely. The acceptance of your application depends on whether you have clearly shown that you meet the Selection Requirements to Qualify as listed on this bulletin. Provide any relevant job experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. Please note that all information included in the application materials is subject to verification at any point during the examination and hiring process, including after an appointment has been made. Falsification information may result in disqualification or rescission of appointment. Utilizing verbiage from Class Specification and minimum requirements serving as your description of duties will not be sufficient to demonstrate that you meet the requirements. Doing so may result in an incomplete application and you may be disqualified. TESTING ACCOMMODATION : If you require an accommodation to fairly compete in any part of the assessment process, let us know by contacting the Testing Accommodations Coordinator at Fire-Examination@fire.lacounty.gov . You will be required to complete the Request for Reasonable Accommodation form as well as provide supporting documentation from a qualified professional justifying the requested accommodation(s). The sooner you contact us, the sooner we can respond to your request and keep you moving through the process. FAIR CHANCE INITIATIVE : The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI) The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. ADDITIONAL INFORMATION REGARDING ONLINE FILING : SOCIAL SECURITY NUMBER : It is important that you provide your own Social Security Number (SSN) at the time of filing to ensure your application is processed accurately. Please include your SSN for record control purposes. Federal law requires that all employed persons have a SSN. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES : For applicants who may not have regular access to a computer or the internet, applications can be completed on a computers at public libraries throughout the County of Los Angeles. LA County Public Library has announced they have reopened some libraries with limited hours and may require prior reservation to use their computers. Please visit the following link at https://lacountylibrary.org/reopening/ for more information. NO SHARING OF USER ID AND PASSWORD : If you do not already have an account/profile with the County of Los Angeles, you will need to create one. All applicants must file their application online using their OWN user ID and password. Using someone else's user ID and password will erase the original application record. Testing Accommodation Coordinator : (213) 466-5500 Teletype Phone: (800) 735-2922 California Relay Services Phone : (800) 735-2922 Department Contact Name: Fire Examination Section Department Contact Phone : (213) 466-5500 Department Contact Email: Fire-Examination@fire.lacounty.gov Department Contact FAX : (213) 264-7159 For detailed information, please click here Closing Date/Time: Continuous
Aug 29, 2023
Full Time
Position/Program Information FIRE DEPARTMENT APPLICATION FILING PERIOD: May 5, 2023, AT 5:00 P.M. (PT) - Continuous This exam will remain open until the needs of the Department are met and is subject to close without prior notice. EXAM NUMBER: 34597G TYPE OF RECRUITMENT: OPEN COMPETITIVE JOB OPPORTUNITY THIS REPOSTING IS TO REMOVE THE COVID-19 LANGUAGE. SPECIAL SALARY INFORMATION: This position is subject to the provisions of the Management Appraisal and Performance Plan (MAPP). Initial salary placement and subsequent salary adjustments will be made in accordance with the MAPP guidelines and regulations. DEFINITION: Has overall administrative responsibility for the supervision of employees engaged in planning, analyzing, coordinating, developing and implementing policies and procedures for County-wide emergency medical and disaster services program. CLASSIFICATION STANDARDS: Positions allocable to this class are distinguished by having responsibility for assisting the Emergency Medical Systems Manager or a Battalion Chief or other higher management position in the Fire Department in directing the development, coordination and evaluation of the County-wide emergency medical system. This system is a coordinated composite of the sub-elements of medical care, paramedic services and training, emergency medical training, communications, emergency medical transportation, public education and information, and disaster services. Essential Job Functions Oversees the coordination, development, and approval of emergency medical technician, paramedic and mobile intensive care nurse training, testing, and certifications. Develops prehospital care guidelines and standards according to the regulations of state and local EMS agencies and in conjunction with specialized medical associations such as American Heart Association. Oversees the medical monitoring of department-wide prehospital care system including policy development, training needs, quality improvement activities, equipment, and skills testing. Acts as a liaison with paramedic provider agencies, paramedic base hospitals, and other prehospital care professionals. Consults with departmental, federal, state, local governments, and provider agencies to ensure the delivery of quality prehospital care. Manages administrative functions such as internal audits of programs, budgetary preparation, and analysis of organizational structure for the EMS Program. Acts as a liaison relating to department participation in public education functions such as health fairs, community programs, and primary and secondary school programs; distributes EMS related audio-visual materials and bilingual educational materials to community groups and other public agencies. Leads a group of senior nurse instructors in the development of quality improvement indicators and educational modules designed to achieve predetermined objectives. Conducts formal classroom and clinical instruction in EMS policies and procedures. Serves as a member or a leader of internal and external committees related to EMS. Prepares compliance reports, annual summaries, trending and analysis reports, and memorandums; maintains and manages various internal databases. Requirements SELECTION REQUIREMENTS: OPTION I: Four years of responsible administrative* or staff experience analyzing and making recommendations for the solution of problems of organization, programs, budget, or curriculum, one year of which must have been in an emergency medical services program specializing in education and/or quality management. *Administrative Experience is defined as experience at the level of independent responsibility for assignments of average difficulty analyzing and making recommendations for the solution of problems of organization, budget, personnel, information services, programs, facilities planning, materials management, and general management. Responsible Staff Experience is defined as experience at the journey-level requiring working knowledge of rules, regulations, and other guidelines to program area assigned. OPTION II: Two years of experience as a registered nurse responsible for planning and designing educational programs and quality improvement indicators and methods, designed to monitor and measure the implementation and maintenance of quality improvement standards -AND- a license to practice as a Registered Nurse issued by the California Board of Registered Nursing.** License: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. DESIRABLE QUALIFICATIONS**: Bachelor’s degree or higher from an Accredited college*** in a specific field Verifiable experience as an instructor for at least two years in one of the following areas: American Heart Association Basic Life Support (BLS) or American Red Cross Basic Life Support (BLS) American Heart Association Advanced Cardiovascular Life Support (ACLS) or American Red Cross Advanced Life Support (ALS) American Heart Association Pediatric Advanced Life Support (PALS) or American Red Cross Pediatric Advanced Life Support (PALS) Prehospital Care Trauma Life Support (PHTLS) or Trauma Nursing Core Course (TNCC) Upper division credit in educational materials and methods and curriculum development Adult teaching methodology certification Supervisory experience Pre-hospital care experience Emergency department setting experience SPECIAL REQUIREMENT INFORMATION: **In order to receive credit for any certificate(s), license(s), or college or university degree, such as a Bachelor's degree or higher, you must include a legible copy of the certificate(s), license(s), or either the Official Degree, Official Transcript(s)****, or Official Letter from the accredited institution (which shows the area of specialization and the date the degree was awarded) with the Registrar's signature and school seal at the time of filing or within fifteen (15) calendar days of submitting an online application. If you are unable to attach your documents, you may e-mail them to Fire-Examination@fire.lacounty.gov or fax them to (323) 264-7159. Failure to provide any required documentation will result in application rejection . Please include your Name, Exam Number, and the Exam Title on the submitted documents. **Note : Applicants for this position must provide this information at the time of filing or within fifteen (15) calendar days of filing your application online. ***Accreditation: Accredited institutions are those listed in the publications of regional, national or international accrediting agencies which are accepted by the Department of Human Resources. Publications such as American Universities and Colleges and International Handbook of Universities are acceptable references. Also acceptable, if appropriate, are degrees that have been evaluated and deemed to be equivalent to degrees from United States accredited institutions by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services or the Association of International Credential Evaluator s, Inc. (AICE ) . ****Note: "Official Transcript" is defined as a transcript that bears the college seal and states "official and/or copy" issued by the school's Registrar Office. A printout of the transcript from the school's website is NOT considered official and therefore, will not be accepted and will result in your application being incomplete and rejected. PHYSICAL CLASS: 2 - Light - Light physical effort which may include occasional light lifting to a 10 pound limit, and some bending, stooping or squatting. Considerable walking may be involved. Additional Information This exam will consist of TWO (2) parts: PART I: An evaluation of Training and Experience, weighted 30% , assessing education, certification(s), knowledge and understanding of emergency medical service principles, and experience in pre-hospital care, emergency settings, and staff development. Candidates must achieve a passing score of 70% or higher in Part I in order to advance to Part II. PART II: A multiple choice and/or simulation assessment(s), weighted 70% , assessing: Deductive Reasoning Leading and Supervising Deciding and Initiating Action Adhering to Principles Delivering Results Relating and Networking Achieving Work Goals Entrepreneurial Thinking Persuading and Influencing Adapting and Responding to Change Coping with Pressure and Setbacks Formulating Strategies and Concepts Candidates must achieve a passing score of 70% or higher on each weighted part in order to be placed on the eligible register. MULTIPLE CHOICE TESTS ARE NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19 . Note: Candidates are responsible for providing a valid e-mail address on their County of Los Angeles Department of Human Resources profile and application. This e-mail address must be able to receive e-mail notifications from fire.lacounty.gov. Candidates must review their inbox and junk/spam mail to verify if e-mail notification was received. All notifications including invitation letters will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Test scores cannot be given over the phone. Please add alexander.javaherdashti@fire.lacounty.gov , AOganesyan@hr.lacounty.gov , info@governmentjobs.com , talentcentral@shl.com , noreply@proctoru.com , and donot-reply@amcatmail.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Los Angeles County will not consider claims of not viewing or receiving notification to be a valid reason for late test administration or rescheduling of a test component. TRANSFER OF TEST COMPONENTS : Applicants who have taken identical components recently for other exams may have their scores automatically transferred to this examination. This examination contains test components that may be used in the future for new examinations and your test scores may be transferred. TEST PREPARATION : Study guides and other test preparation resources are available to help candidates prepare for employment tests. While the guides will help you preparing for the test, we advise you to review all related materials that you deem necessary. An interactive, Online Test Preparation System for taking practice tests may be accessed on the Department of Human Resources website at http://hr.lacounty.gov/ . Please click on "Find A Job" and then "Job Search Toolkit." Test preparation information is located under the "Employment Test Assistance" section. Additional online practice tests are available at https://www.shldirect.com/en-us/practice-tests / . ELIGIBILITY INFORMATION : The names of candidates receiving a passing score in the examination will be placed on the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation . Applications will be processed on an as-received basis and promulgated to the eligible register accordingly. NO PERSON MAY COMPETE IN THIS EXAMINATION MORE THAN ONCE EVERY TWELVE (12) MONTHS. VACANCY INFORMATION: The register list resulting from this examination will be used to fill Senior Emergency Medical Systems Program Head vacancies in the County of Los Angeles Fire Department as they occur. AVAILABLE SHIFT: Any Shift- Appointees must be willing to work any shift, including evenings, nights, weekends, and holidays. HOW TO APPLY : Applications must be submitted online only. We must receive your application from 02/14/2022 at 8:00 a.m. (PT) and will remain open until the needs of the Department are met and is subject to close without prior notice. Applications submitted by U.S. Mail, Fax, or in person will not be accepted. Applicants must submit all documents to be considered (official diplomas, official transcripts, certificates, etc.) during application submission. All documents must be clear and legible. Although resumes may be uploaded as attachments to the online application, resumes cannot be accepted in lieu of completing the online application. If you are unable to attach the required document(s), you may e-mail them to Fire-Examination@fire.lacounty.go v or fax the documents to (213) 264-7159 , at the time of filing or within fifteen (15) calendar days of submitting your online application. Failure to provide the required documentation will result in application rejection . Please include your Name, the Exam Number, and the Exam Title on the faxed documents. Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Please make sure you put in the time and effort when filling out your application and supplemental questions completely. The acceptance of your application depends on whether you have clearly shown that you meet the Selection Requirements to Qualify as listed on this bulletin. Provide any relevant job experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. Please note that all information included in the application materials is subject to verification at any point during the examination and hiring process, including after an appointment has been made. Falsification information may result in disqualification or rescission of appointment. Utilizing verbiage from Class Specification and minimum requirements serving as your description of duties will not be sufficient to demonstrate that you meet the requirements. Doing so may result in an incomplete application and you may be disqualified. TESTING ACCOMMODATION : If you require an accommodation to fairly compete in any part of the assessment process, let us know by contacting the Testing Accommodations Coordinator at Fire-Examination@fire.lacounty.gov . You will be required to complete the Request for Reasonable Accommodation form as well as provide supporting documentation from a qualified professional justifying the requested accommodation(s). The sooner you contact us, the sooner we can respond to your request and keep you moving through the process. FAIR CHANCE INITIATIVE : The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI) The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. ADDITIONAL INFORMATION REGARDING ONLINE FILING : SOCIAL SECURITY NUMBER : It is important that you provide your own Social Security Number (SSN) at the time of filing to ensure your application is processed accurately. Please include your SSN for record control purposes. Federal law requires that all employed persons have a SSN. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES : For applicants who may not have regular access to a computer or the internet, applications can be completed on a computers at public libraries throughout the County of Los Angeles. LA County Public Library has announced they have reopened some libraries with limited hours and may require prior reservation to use their computers. Please visit the following link at https://lacountylibrary.org/reopening/ for more information. NO SHARING OF USER ID AND PASSWORD : If you do not already have an account/profile with the County of Los Angeles, you will need to create one. All applicants must file their application online using their OWN user ID and password. Using someone else's user ID and password will erase the original application record. Testing Accommodation Coordinator : (213) 466-5500 Teletype Phone: (800) 735-2922 California Relay Services Phone : (800) 735-2922 Department Contact Name: Fire Examination Section Department Contact Phone : (213) 466-5500 Department Contact Email: Fire-Examination@fire.lacounty.gov Department Contact FAX : (213) 264-7159 For detailed information, please click here Closing Date/Time: Continuous
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Description: Working Title Research Assistant SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Office of Research and Sponsored Programs/ Estuary & Ocean Science Center Appointment Type Temporary. Position will end on or before June 30, 2024. Permanent status cannot be earned in this grant funded position. This Temporary appointment can be concluded prior to the stated temporary appointment end date, normally with a two-week notice period. Continuation of this temporary appointment is contingent upon grant funding. Time Base Hourly (0.01 FTE) Work Schedule Please refer to the Work Schedule. Intermittent hours approximately 16 hours per week. Anticipated Hiring Range $30.00 per hour Salary is commensurate with experience. Position Summary Under the general direction of the Principal Investigator, the Research Technician with experience in a range of molecular biological techniques, the responsibilities include but not limited to assist with analysis of aquatic samples from a variety of marine and estuarine research projects. Associated duties will include standard molecular analysis, such as DNA extraction and PCR, preparation of samples for high-throughput DNA sequencing, and/or quantitative PCR. The position will require effective communication skills, working directly with students training and assisting with projects, and communicating with the PI, assistance with general lab maintenance tasks, assist with supply ordering and inventory, assist with occasional local field work, and assist with other laboratory tasks as needed. Position Information Research, Data Collection, and Reporting Perform a variety of DNA extraction procedures on aquatic water, plankton, fish diet, or tissue samples Perform PCR and gel electrophoresis to amplify organism DNA Prepare samples for a range of downstream analyses including for high-throughput DNA sequencing, sanger sequencing, or quantitative PCR Interface with PI to update on progress, plans, or challenges with sample analyses Assist with sample collection in the field from a small boat or shore as needed Training Train graduate and/or undergraduate students on standard molecular laboratory protocols Assist graduate students with troubleshooting results Participate in SFSU-required safety trainings (annually or as needed) Administrative and Reporting Participate in staff communications, and project meetings Assist with lab and data maintenance tasks, such as data entry, maintaining metadata spreadsheets, other lab administrative duties, supply inventories, supply ordering Other duties as assigned At All Times Demonstrate behaviors that are in line with the User Friendly Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D) Demonstrate safe work practices for oneself, others and the office environment. Minimum Qualifications Knowledges and Abilities: Thorough knowledge of research techniques, including the planning of studies and investigations, determining variables, developing bibliographical and other sources of data, and preparation of research reports; general knowledge of statistical principles and procedures, including methods of collecting statistical data, simple correlation methods, time series analyses, analysis of frequency series, sampling techniques, and construction of index numbers; general knowledge of sources of information on social, economic, and population trends in California. Ability to prepare questionnaires and other survey instruments; ability to gather, compile, and analyze research data, and to present data in tabular, graphic, and pictorial form, ability to prepare and work clear and comprehensive reports; capacity for independent and creative thinking and writing on research and statistical problems; ability to plan, organize and supervise the work of a small team. Experience: Two years of progressively responsible experience in technical research or statistical work in the collection, compilation, and analysis of data. Graduate study in the social sciences, economics, mathematics, statistics, public or business administration or engineering may be substituted for the required experience on a year-for-year basis. Education: Equivalent to graduation from a four-year college or university. Additional experience which has demonstrated that the applicant has acquired and successfully applied the knowledges and abilities delineated above may be substituted for the required education on a year-for-year basis. Preferred Qualifications Knowledges and Abilities: Thorough knowledge of and hands on experience employing a range of molecular biological techniques including: DNA/RNA extraction, PCR, gel electrophoresis, fluorometric DNA/RNA quantification. Must be skilled with a pipette, and have track record of following safe laboratory and chemical handling practices. Must also be able to perform occasional microscopy to sort and prepare preserved or live aquatic micro-invertebrates for subsequent analyses. Ability to effectively and regularly communicate with others in the lab group. Must have experience training others to perform technical tasks of a similar kind. Experience with performing general laboratory maintenance tasks, such as inventorying and restocking supplies, maintaining organized lab and freezer spaces, updating chemical inventories. Experience with summarizing methods employed in the analysis of samples and of the basic results obtained. Capacity for independent and creative thinking to troubleshoot if issues arise with the planned analysis. Experience: Two years of progressively responsible experience working in a molecular biology laboratory employing the above-noted techniques. Graduate study in marine science, biological oceanography, field-based ecology, or molecular biology may be substituted for the required experience on a year-for-year basis. Experience with processing diverse sample types from aquatic environments (e.g. bacteria, phytoplankton, zooplankton, fish); preparing samples for real-time quantitative PCR; performing primer design and assay testing; qPCR or PCR assay optimization; DNA barcoding of invertebrates; high-throughput DNA sequencing Environmental/Physical/Special This work is in person at an EOS Center laboratory in Tiburon, CA. Must be able to carefully handle small volumes of fluid using handheld pipettes and have good vision. Must be willing to work safely with sometimes hazardous chemicals. Must be able to focus well on the task at hand and follow written protocols precisely. Must be able to lift up to 30lbs for brief periods. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Closing Date/Time: Open until filled
Nov 23, 2023
Part Time
Description: Working Title Research Assistant SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Office of Research and Sponsored Programs/ Estuary & Ocean Science Center Appointment Type Temporary. Position will end on or before June 30, 2024. Permanent status cannot be earned in this grant funded position. This Temporary appointment can be concluded prior to the stated temporary appointment end date, normally with a two-week notice period. Continuation of this temporary appointment is contingent upon grant funding. Time Base Hourly (0.01 FTE) Work Schedule Please refer to the Work Schedule. Intermittent hours approximately 16 hours per week. Anticipated Hiring Range $30.00 per hour Salary is commensurate with experience. Position Summary Under the general direction of the Principal Investigator, the Research Technician with experience in a range of molecular biological techniques, the responsibilities include but not limited to assist with analysis of aquatic samples from a variety of marine and estuarine research projects. Associated duties will include standard molecular analysis, such as DNA extraction and PCR, preparation of samples for high-throughput DNA sequencing, and/or quantitative PCR. The position will require effective communication skills, working directly with students training and assisting with projects, and communicating with the PI, assistance with general lab maintenance tasks, assist with supply ordering and inventory, assist with occasional local field work, and assist with other laboratory tasks as needed. Position Information Research, Data Collection, and Reporting Perform a variety of DNA extraction procedures on aquatic water, plankton, fish diet, or tissue samples Perform PCR and gel electrophoresis to amplify organism DNA Prepare samples for a range of downstream analyses including for high-throughput DNA sequencing, sanger sequencing, or quantitative PCR Interface with PI to update on progress, plans, or challenges with sample analyses Assist with sample collection in the field from a small boat or shore as needed Training Train graduate and/or undergraduate students on standard molecular laboratory protocols Assist graduate students with troubleshooting results Participate in SFSU-required safety trainings (annually or as needed) Administrative and Reporting Participate in staff communications, and project meetings Assist with lab and data maintenance tasks, such as data entry, maintaining metadata spreadsheets, other lab administrative duties, supply inventories, supply ordering Other duties as assigned At All Times Demonstrate behaviors that are in line with the User Friendly Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D) Demonstrate safe work practices for oneself, others and the office environment. Minimum Qualifications Knowledges and Abilities: Thorough knowledge of research techniques, including the planning of studies and investigations, determining variables, developing bibliographical and other sources of data, and preparation of research reports; general knowledge of statistical principles and procedures, including methods of collecting statistical data, simple correlation methods, time series analyses, analysis of frequency series, sampling techniques, and construction of index numbers; general knowledge of sources of information on social, economic, and population trends in California. Ability to prepare questionnaires and other survey instruments; ability to gather, compile, and analyze research data, and to present data in tabular, graphic, and pictorial form, ability to prepare and work clear and comprehensive reports; capacity for independent and creative thinking and writing on research and statistical problems; ability to plan, organize and supervise the work of a small team. Experience: Two years of progressively responsible experience in technical research or statistical work in the collection, compilation, and analysis of data. Graduate study in the social sciences, economics, mathematics, statistics, public or business administration or engineering may be substituted for the required experience on a year-for-year basis. Education: Equivalent to graduation from a four-year college or university. Additional experience which has demonstrated that the applicant has acquired and successfully applied the knowledges and abilities delineated above may be substituted for the required education on a year-for-year basis. Preferred Qualifications Knowledges and Abilities: Thorough knowledge of and hands on experience employing a range of molecular biological techniques including: DNA/RNA extraction, PCR, gel electrophoresis, fluorometric DNA/RNA quantification. Must be skilled with a pipette, and have track record of following safe laboratory and chemical handling practices. Must also be able to perform occasional microscopy to sort and prepare preserved or live aquatic micro-invertebrates for subsequent analyses. Ability to effectively and regularly communicate with others in the lab group. Must have experience training others to perform technical tasks of a similar kind. Experience with performing general laboratory maintenance tasks, such as inventorying and restocking supplies, maintaining organized lab and freezer spaces, updating chemical inventories. Experience with summarizing methods employed in the analysis of samples and of the basic results obtained. Capacity for independent and creative thinking to troubleshoot if issues arise with the planned analysis. Experience: Two years of progressively responsible experience working in a molecular biology laboratory employing the above-noted techniques. Graduate study in marine science, biological oceanography, field-based ecology, or molecular biology may be substituted for the required experience on a year-for-year basis. Experience with processing diverse sample types from aquatic environments (e.g. bacteria, phytoplankton, zooplankton, fish); preparing samples for real-time quantitative PCR; performing primer design and assay testing; qPCR or PCR assay optimization; DNA barcoding of invertebrates; high-throughput DNA sequencing Environmental/Physical/Special This work is in person at an EOS Center laboratory in Tiburon, CA. Must be able to carefully handle small volumes of fluid using handheld pipettes and have good vision. Must be willing to work safely with sometimes hazardous chemicals. Must be able to focus well on the task at hand and follow written protocols precisely. Must be able to lift up to 30lbs for brief periods. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Closing Date/Time: Open until filled
City of LIvermore
Livermore, California, United States
Description The Livermore Police Department is looking for committed individuals who are ready to serve their community through a career in emergency services. Click here for details! DEFINITION Under general supervision, receives 911 system emergency and non-emergency calls; dispatches assignments according to police and fire procedures; provides support services and maintains records; and performs other duties as assigned. DISTINGUISHING CHARACTERISTICS The Public Safety Dispatcher provides technical communications support and computer information processing for police and fire activities as well as animal control and public services functions. In addition to call taking and dispatching, incumbents perform varied record keeping, information retrieval, and similar work in support of public safety activities. Incumbents are expected to exercise independent judgment in the performance of their duties with minimum supervision. SUPERVISION RECEIVED General supervision is provided by the dispatch supervisor with direction provided by other supervisory or management staff. SUPERVISION EXERCISED As experience is gained, incumbents in this classification may provide direction and training to other Public Safety Dispatchers. Examples of Important and Essential Functions Call Taking and Dispatching Functions Answers 911 emergency and misdirected non-emergency calls, and a variety of other public safety telephone lines; communicates and relates effectively to those contacted in the course of the work; obtains essential information from reporting parties about the nature of the emergency; enters information into computer terminals; enters control codes and searches files to research and provide information; assesses urgency of call and assigns code; assesses the nature of the emergency, determines appropriate response level, determines closest available and most appropriate company, and dispatches police, fire, medical aid, rescue, and hazardous material calls via two-way radio or telephone; directly broadcasts critical police emergency calls and general information bulletins; enters, updates, and monitors information such as time assignment, en route time, arrival, clearance, and other related information for each emergency and non-emergency event; monitors location and verifies safe status of public safety and other specified City personnel; monitors and controls radio traffic; connects special hearing-impaired telephone lines to transcription apparatus; dispatches animal services assignments, as needed; refers non-emergency calls to other resources including other City departments, governmental, and private agencies; answers questions and provides information to the public, as appropriate; answers building intercom system and grants identified personnel access through remote-controlled security doors; calls in relief personnel to maintain public safety staffing levels; alerts other agencies and coordinates mutual response radio traffic; and initiates follow-up calls as requested. Administrative Functions Reviews and records case information; assigns case numbers; tallies assigned calls, balances police officer assignments, and coordinates break periods; may take brief, limited telephone reports of lost property; maintains logs and records; enters information into automated record files; reproduces computer generated bulletins; prepares letters and reports and other related forms and records; conducts radio equipment tests; may retrieve or review dispatch recordings; may classify and sort dispatch cards, as needed; and may be assigned to assist in processing arrested persons to jail. Job Related and Essential Qualifications Demonstrated Knowledge of : Modern office practices and procedures; proper English usage, grammar, spelling, and punctuation; alphabetic, chronological, and numeric filing systems; effective communication techniques; community resources; map reading; and personal computer operating systems and software applications. Demonstrated Skills to : Analyze situations quickly and make sound decisions in emergency and routine situations; demonstrate excellent interpersonal skills including communicating effectively with those contacted in the course of work; perform multiple tasks concurrently; quickly read and retain information; quickly interpret maps and floor layouts; relate effectively to co-workers; speak in a clear and understandable voice; write basic letters, memos, and reports; utilize personal computers and computer software to perform word processing and spreadsheet functions; meet the City's keyboarding standard (35 net wpm); and exemplify an enthusiastic, resourceful, and effective service attitude with co-workers and the public. Ability to : Learn the techniques, procedures, methods, and City dispatching codes used in the operation of a highly technical communications center; use patience, courtesy, and tact in dealing with the public; recognize and discern various emotional states when dealing with citizens in person and while on 911, emergency, and business lines; recognize the voices of field units; and quickly operate electronic data processing equipment and radio consoles. Experience, Education, and Training Guidelines : Any combination of experience, education, and training that would provide the best qualified candidates. A typical way to obtain the knowledge, skills, and abilities would be: Experience : Two years of experience involving heavy public contact while performing multiple tasks and using a computer. Education : Equivalent to graduation from high school. College course work in communications, business administration, or a related field are desirable. Training : Any recent training such as academic courses and certification programs which are relevant to this job classification. Certification :Possession of POST Public Safety Dispatching Certificate is required prior to the completion of the probationary period. License :May require the possession of a valid California driver’s license and satisfactory driving record as determined by the City. Other Requirements :Willingness and ability to work any shift in a 24 hour period, holidays, weekends, scheduled and emergency overtime, and be available for call back as required; attend classes during work and non-work hours as required; maintain the certifications necessary for this job classification; and wear a uniform and comply with departmental grooming standards. Special Requirements : Essential duties may require the mental and/or physical ability to quickly read fine print, charts, graphs, maps, and computer monitors; see fine detail with no color deficiencies; hear and understand radio and telephone transmissions through headsets, handsets, and speakers, sometimes with interference, static, and background noises, such as with others talking in the room, audible traffic noise, and telephone ringing; hear a telephone ring when the bell unit is located 30' away; discern various tones, rhythms, and series of “beeps” through a headset and over a speaker; discern when a person is speaking with varying degrees of volume, such as shouting or whispering including emotional states; speak quickly in a clear, understandable voice with sufficient volume and tone quality to project effectively over radio, telephone, and in person; move quickly about the building or to other buildings, as needed; stamina to sit for long periods of time and to work long hours; operate computer keyboards and complex radio computer equipment; strength to safely lift and maneuver up to 40 pounds; and quickly bend, reach, climb step stools, and stoop. Additional Information Non-Exempt. CITY OF LIVERMORE BENEFITS SUMMARY Association of Livermore Employees Please click here for a copy of the current Memorandum of Understanding (MOU) for the Association of Livermore Employees. The information contained here is a summary of benefits. For a more detailed summary of benefits for all employee groups, click here . Any errors or omissions do not constitute either an expressed or implied contract. Updated 11/2023 MOU TERM 10/01/2021 - 09/30/2025 SCHEDULED INCREASES 10/11/2021 2.0% + $725.40/year 10/10/2022 3.5% + $754.56/year 10/09/2023 2.5% + $777.36/year 10/07/2024 2.0% + $796.80/year CAFETERIA PLAN (MEDICAL, DENTAL & VISION) $1,950/month towards medical, dental, and vision; unused balance paid in cash to employee. BASIC LIFE INSURANCE& ACCIDENTAL DEATH & DISMEMBERMENT INSURANCE (AD & D) FT - $60,000 EE coverage or PT - $30,000 EE coverage, ER paid $1,000 dependent coverage, ER paid EE option to purchase $25,000 additional life insurance& supplemental life to $500,000 (not to exceed 5x annual earnings). LONG TERM DISABILITY (LTD) ER paid 60% of base monthly earnings to $5,000/month max. (180 day waiting period) PERS New City of Livermore EEs are enrolled in the 2% at 60 formula or 2% at 62 formula, depending on eligibility, as per AB 340. Classic PERS Misc Member - 2% at 60 Member Rate = 7% EE paid Employer Rate = 34.43%ER paid (includes unfunded liability; FY23/24) 36 consecutive months Final Comp Sick Leave Credit 4th Level 59 Survivor Ben. Military Service Credit New PERS Misc Member - 2% at 62 Member Rate = 6.75% EE paid Employer Rate = 34.43%ER paid (includes unfunded liability; FY23/24) 36 consecutive months Final Comp Sick Leave Credit 4th Level 59 Survivor Ben. Military Service Credit MEDICARE (Hired after 3/31/86) EE paid 1.45% ER paid 1.45% RETIREMENT HEALTH SAVINGS (RHS) ER contribution of 4% of base pay into RHS account. VACATION ACCRUAL Years of ServiceTotal Accrual Per Year 180.6 hrs 2-5120.12 hrs 6-10135.98 hrs 11-15160.94 hrs 16-19180.18 hrs 20+192.4 hrs Prorated for part-time EE. Maximum accrual: 340 hours HOLIDAYS & HOLIDAY-IN-LIEU PAY Holidays: 12 observed holidays or in lieu day off or if work 2.5 times pay. Holiday-In-Lieu Pay: EE's assigned receive 7.5% of base salary, paid per pay period SICK LEAVE ACCRUAL 96.2 hours/year Pro-rated for part-time EE SICK LEAVE USAGE: FAMILY SICK LEAVE : For immediate Family Illness- ½ Annual Sick Leave Accrual. PARENTAL LEAVE : For non-birthing parentwho becomes a parent due to adoption, foster care placement, or birth of a child- 48 hours BEREAVEMENT/ FUNERAL LEAVE (non-immediate family) : 3 regularly scheduled workdays of sick leavecanbe used foraunt or uncle. FUNERAL LEAVE 3 regularly scheduled workdays max for immediate family. PERSONAL LEAVE Full-Time: 16 hours per year Pro-rated for part-time EE. PREGNANCY LEAVE & FMLA/CFRA EE may use accrued leaves in compliance with City Rules & Regs Benefit provided as per regulations: Federal Family and Medical Leave Act, California Family Rights Act, and California Pregnancy Disability Act DEFERRED COMPENSATION 457(b) ER contributes $75 per pay period, with required matching of $75 by EE 2023 Maximum : Normal = $22,500 Age 50+ = $7,500 Catchup Limits = $45,000 Voluntary EE Participation SECTION 125 PLAN No ER contribution 2023 Maximum Dependent Care*: Up to $5,000/year -- *See IRS Pub #503 Unreimbursed Medical: Up to $3,050/year Pre-tax Health Care Premiums FSA's for Dependent Care Unreimbursed Medical Expenses Other options offered by plan administrator UNIFORM ALLOWANCE $850 per year/ paid in equal amounts per pay period For Public Safety Dispatchers, Senior Public Safety Dispatchers, Supervising Public Safety Dispatchers, Police Clerks, Senior Police Clerk, Supervising Police Clerk, Animal Control Officers, Police Identification Technician, Supervising Property and Evidence Specialist, Property and Evidence Specialist, Community Service Specialists, Crime & Intelligence Analysts, and Crime Prevention Specialist. SAFETY SHOE ALLOWANCE Paid annually in July: $200/year for Meter Readers, and employees in Engineering Technician, Neighborhood Preservation Officer, and Building Inspector series who perform field work, and Public Works employees that are required to wear safety shoes or boots. PRESCRIPTION SAFETY GLASSES Reimbursement of up to $150/year for purchase of safety prescription glasses for EEs working in locations where there is a risk of eye injuries. SHIFT DIFFERENTIAL EEs regularly assigned to city facilities operating 24/7 - $2.50/hour for all hours worked when assigned to a shift requiring EE work at least 4 hours between 4:00 p.m.- 6:00 a.m. EQUIPMENT OPERATION Public Works EEs: $12.00/day for EE who operates Class A vehicle, min of 50%+ operation/day. STANDBY PAY 2 hours straight-time for standby on regularly scheduled work day 3 hours straight-time for standby on regularly scheduled days off and fixed City holidays CALL BACK PAY 3 hours min @ OT rate for FLSA nonexempt. First 3 hours can't be taken as comp time but paid to EE. WORK IN A HIGHER CLASS If work min of 3 consecutive workdays, paid @ 5% differential or the minimum of the salary range of the higher classification. COURT PAY/COURT CANCELLATION PAY If in connection with EE's usual official duties, 3 hrs min @ OT, or 4 hrs min @ OT for those required to appear on normal day off or on graveyard shift. SUPPORT SERVICES TRAINING OFFICER PAY $90/pay period for full pay period while assigned. BILINGUAL PAY $60/pay period for both written & conversational. Must be certified by Department Head and approved by Admin Services Director, and used on the job. $35/pay period for conversation level as certified by Department Head and approved by Admin Services Director. TELEPHONE PAY 20 minutes and for each minute exceeding 20 minutes at OT rate. CELL PHONE ALLOWANCE Standard = $40/month (if authorized) See Administrative Regulation 36 for details. COMMERCIAL DRIVERS' LICENSE PAY $35/pay period with valid CA Commercial Driver's License and valid DOT medical card. OT COMP & COMP TIME OFF OT for > 40 hrs/week or > 8 hrs/day in a reg scheduled day or hrs in excess of those normally scheduled & worked/day @ 1 ½ x reg. pay or Comp Time in lieu of OT for FLSA nonexempt. Accrued Comp Time in excess of 100 hours must be paid out. TUITION REIMBURSEMENT 75% reimbursement fortuition & books For undergraduate studies, $4,000 FY max; $16,000 lifetime max For graduate studies, $5,000 FY max; $10,000 lifetime max LICENSES & CERTIFICATIONS 100% reimbursement for required licenses and certifications EMPLOYEE ASSISTANCE PROGRAM Three (3) sessions per incident per family member. Unlimited telephonic consultations. FLSA WORK PERIOD 168 hour pay period beginning Monday at 12:01 a.m., ending 7 days later on Sunday at 12:00 midnight. If an EE is not on this work week schedule, something must be in writing documenting EE's work week. For WR Operator series : 168 hour period beginning Sunday at 12:00 midnight, ending 7 days later on Saturday at 11:59 p.m. PAY PERIODS 26 pay periods per year Benefits listed are for regular full-time employees. Benefits are prorated for 30-hour and 20-hour employees. ER = Employer EE = Employee FT = Full-Time PT = Part-Time Closing Date/Time: Continuous
Sep 28, 2023
Full Time
Description The Livermore Police Department is looking for committed individuals who are ready to serve their community through a career in emergency services. Click here for details! DEFINITION Under general supervision, receives 911 system emergency and non-emergency calls; dispatches assignments according to police and fire procedures; provides support services and maintains records; and performs other duties as assigned. DISTINGUISHING CHARACTERISTICS The Public Safety Dispatcher provides technical communications support and computer information processing for police and fire activities as well as animal control and public services functions. In addition to call taking and dispatching, incumbents perform varied record keeping, information retrieval, and similar work in support of public safety activities. Incumbents are expected to exercise independent judgment in the performance of their duties with minimum supervision. SUPERVISION RECEIVED General supervision is provided by the dispatch supervisor with direction provided by other supervisory or management staff. SUPERVISION EXERCISED As experience is gained, incumbents in this classification may provide direction and training to other Public Safety Dispatchers. Examples of Important and Essential Functions Call Taking and Dispatching Functions Answers 911 emergency and misdirected non-emergency calls, and a variety of other public safety telephone lines; communicates and relates effectively to those contacted in the course of the work; obtains essential information from reporting parties about the nature of the emergency; enters information into computer terminals; enters control codes and searches files to research and provide information; assesses urgency of call and assigns code; assesses the nature of the emergency, determines appropriate response level, determines closest available and most appropriate company, and dispatches police, fire, medical aid, rescue, and hazardous material calls via two-way radio or telephone; directly broadcasts critical police emergency calls and general information bulletins; enters, updates, and monitors information such as time assignment, en route time, arrival, clearance, and other related information for each emergency and non-emergency event; monitors location and verifies safe status of public safety and other specified City personnel; monitors and controls radio traffic; connects special hearing-impaired telephone lines to transcription apparatus; dispatches animal services assignments, as needed; refers non-emergency calls to other resources including other City departments, governmental, and private agencies; answers questions and provides information to the public, as appropriate; answers building intercom system and grants identified personnel access through remote-controlled security doors; calls in relief personnel to maintain public safety staffing levels; alerts other agencies and coordinates mutual response radio traffic; and initiates follow-up calls as requested. Administrative Functions Reviews and records case information; assigns case numbers; tallies assigned calls, balances police officer assignments, and coordinates break periods; may take brief, limited telephone reports of lost property; maintains logs and records; enters information into automated record files; reproduces computer generated bulletins; prepares letters and reports and other related forms and records; conducts radio equipment tests; may retrieve or review dispatch recordings; may classify and sort dispatch cards, as needed; and may be assigned to assist in processing arrested persons to jail. Job Related and Essential Qualifications Demonstrated Knowledge of : Modern office practices and procedures; proper English usage, grammar, spelling, and punctuation; alphabetic, chronological, and numeric filing systems; effective communication techniques; community resources; map reading; and personal computer operating systems and software applications. Demonstrated Skills to : Analyze situations quickly and make sound decisions in emergency and routine situations; demonstrate excellent interpersonal skills including communicating effectively with those contacted in the course of work; perform multiple tasks concurrently; quickly read and retain information; quickly interpret maps and floor layouts; relate effectively to co-workers; speak in a clear and understandable voice; write basic letters, memos, and reports; utilize personal computers and computer software to perform word processing and spreadsheet functions; meet the City's keyboarding standard (35 net wpm); and exemplify an enthusiastic, resourceful, and effective service attitude with co-workers and the public. Ability to : Learn the techniques, procedures, methods, and City dispatching codes used in the operation of a highly technical communications center; use patience, courtesy, and tact in dealing with the public; recognize and discern various emotional states when dealing with citizens in person and while on 911, emergency, and business lines; recognize the voices of field units; and quickly operate electronic data processing equipment and radio consoles. Experience, Education, and Training Guidelines : Any combination of experience, education, and training that would provide the best qualified candidates. A typical way to obtain the knowledge, skills, and abilities would be: Experience : Two years of experience involving heavy public contact while performing multiple tasks and using a computer. Education : Equivalent to graduation from high school. College course work in communications, business administration, or a related field are desirable. Training : Any recent training such as academic courses and certification programs which are relevant to this job classification. Certification :Possession of POST Public Safety Dispatching Certificate is required prior to the completion of the probationary period. License :May require the possession of a valid California driver’s license and satisfactory driving record as determined by the City. Other Requirements :Willingness and ability to work any shift in a 24 hour period, holidays, weekends, scheduled and emergency overtime, and be available for call back as required; attend classes during work and non-work hours as required; maintain the certifications necessary for this job classification; and wear a uniform and comply with departmental grooming standards. Special Requirements : Essential duties may require the mental and/or physical ability to quickly read fine print, charts, graphs, maps, and computer monitors; see fine detail with no color deficiencies; hear and understand radio and telephone transmissions through headsets, handsets, and speakers, sometimes with interference, static, and background noises, such as with others talking in the room, audible traffic noise, and telephone ringing; hear a telephone ring when the bell unit is located 30' away; discern various tones, rhythms, and series of “beeps” through a headset and over a speaker; discern when a person is speaking with varying degrees of volume, such as shouting or whispering including emotional states; speak quickly in a clear, understandable voice with sufficient volume and tone quality to project effectively over radio, telephone, and in person; move quickly about the building or to other buildings, as needed; stamina to sit for long periods of time and to work long hours; operate computer keyboards and complex radio computer equipment; strength to safely lift and maneuver up to 40 pounds; and quickly bend, reach, climb step stools, and stoop. Additional Information Non-Exempt. CITY OF LIVERMORE BENEFITS SUMMARY Association of Livermore Employees Please click here for a copy of the current Memorandum of Understanding (MOU) for the Association of Livermore Employees. The information contained here is a summary of benefits. For a more detailed summary of benefits for all employee groups, click here . Any errors or omissions do not constitute either an expressed or implied contract. Updated 11/2023 MOU TERM 10/01/2021 - 09/30/2025 SCHEDULED INCREASES 10/11/2021 2.0% + $725.40/year 10/10/2022 3.5% + $754.56/year 10/09/2023 2.5% + $777.36/year 10/07/2024 2.0% + $796.80/year CAFETERIA PLAN (MEDICAL, DENTAL & VISION) $1,950/month towards medical, dental, and vision; unused balance paid in cash to employee. BASIC LIFE INSURANCE& ACCIDENTAL DEATH & DISMEMBERMENT INSURANCE (AD & D) FT - $60,000 EE coverage or PT - $30,000 EE coverage, ER paid $1,000 dependent coverage, ER paid EE option to purchase $25,000 additional life insurance& supplemental life to $500,000 (not to exceed 5x annual earnings). LONG TERM DISABILITY (LTD) ER paid 60% of base monthly earnings to $5,000/month max. (180 day waiting period) PERS New City of Livermore EEs are enrolled in the 2% at 60 formula or 2% at 62 formula, depending on eligibility, as per AB 340. Classic PERS Misc Member - 2% at 60 Member Rate = 7% EE paid Employer Rate = 34.43%ER paid (includes unfunded liability; FY23/24) 36 consecutive months Final Comp Sick Leave Credit 4th Level 59 Survivor Ben. Military Service Credit New PERS Misc Member - 2% at 62 Member Rate = 6.75% EE paid Employer Rate = 34.43%ER paid (includes unfunded liability; FY23/24) 36 consecutive months Final Comp Sick Leave Credit 4th Level 59 Survivor Ben. Military Service Credit MEDICARE (Hired after 3/31/86) EE paid 1.45% ER paid 1.45% RETIREMENT HEALTH SAVINGS (RHS) ER contribution of 4% of base pay into RHS account. VACATION ACCRUAL Years of ServiceTotal Accrual Per Year 180.6 hrs 2-5120.12 hrs 6-10135.98 hrs 11-15160.94 hrs 16-19180.18 hrs 20+192.4 hrs Prorated for part-time EE. Maximum accrual: 340 hours HOLIDAYS & HOLIDAY-IN-LIEU PAY Holidays: 12 observed holidays or in lieu day off or if work 2.5 times pay. Holiday-In-Lieu Pay: EE's assigned receive 7.5% of base salary, paid per pay period SICK LEAVE ACCRUAL 96.2 hours/year Pro-rated for part-time EE SICK LEAVE USAGE: FAMILY SICK LEAVE : For immediate Family Illness- ½ Annual Sick Leave Accrual. PARENTAL LEAVE : For non-birthing parentwho becomes a parent due to adoption, foster care placement, or birth of a child- 48 hours BEREAVEMENT/ FUNERAL LEAVE (non-immediate family) : 3 regularly scheduled workdays of sick leavecanbe used foraunt or uncle. FUNERAL LEAVE 3 regularly scheduled workdays max for immediate family. PERSONAL LEAVE Full-Time: 16 hours per year Pro-rated for part-time EE. PREGNANCY LEAVE & FMLA/CFRA EE may use accrued leaves in compliance with City Rules & Regs Benefit provided as per regulations: Federal Family and Medical Leave Act, California Family Rights Act, and California Pregnancy Disability Act DEFERRED COMPENSATION 457(b) ER contributes $75 per pay period, with required matching of $75 by EE 2023 Maximum : Normal = $22,500 Age 50+ = $7,500 Catchup Limits = $45,000 Voluntary EE Participation SECTION 125 PLAN No ER contribution 2023 Maximum Dependent Care*: Up to $5,000/year -- *See IRS Pub #503 Unreimbursed Medical: Up to $3,050/year Pre-tax Health Care Premiums FSA's for Dependent Care Unreimbursed Medical Expenses Other options offered by plan administrator UNIFORM ALLOWANCE $850 per year/ paid in equal amounts per pay period For Public Safety Dispatchers, Senior Public Safety Dispatchers, Supervising Public Safety Dispatchers, Police Clerks, Senior Police Clerk, Supervising Police Clerk, Animal Control Officers, Police Identification Technician, Supervising Property and Evidence Specialist, Property and Evidence Specialist, Community Service Specialists, Crime & Intelligence Analysts, and Crime Prevention Specialist. SAFETY SHOE ALLOWANCE Paid annually in July: $200/year for Meter Readers, and employees in Engineering Technician, Neighborhood Preservation Officer, and Building Inspector series who perform field work, and Public Works employees that are required to wear safety shoes or boots. PRESCRIPTION SAFETY GLASSES Reimbursement of up to $150/year for purchase of safety prescription glasses for EEs working in locations where there is a risk of eye injuries. SHIFT DIFFERENTIAL EEs regularly assigned to city facilities operating 24/7 - $2.50/hour for all hours worked when assigned to a shift requiring EE work at least 4 hours between 4:00 p.m.- 6:00 a.m. EQUIPMENT OPERATION Public Works EEs: $12.00/day for EE who operates Class A vehicle, min of 50%+ operation/day. STANDBY PAY 2 hours straight-time for standby on regularly scheduled work day 3 hours straight-time for standby on regularly scheduled days off and fixed City holidays CALL BACK PAY 3 hours min @ OT rate for FLSA nonexempt. First 3 hours can't be taken as comp time but paid to EE. WORK IN A HIGHER CLASS If work min of 3 consecutive workdays, paid @ 5% differential or the minimum of the salary range of the higher classification. COURT PAY/COURT CANCELLATION PAY If in connection with EE's usual official duties, 3 hrs min @ OT, or 4 hrs min @ OT for those required to appear on normal day off or on graveyard shift. SUPPORT SERVICES TRAINING OFFICER PAY $90/pay period for full pay period while assigned. BILINGUAL PAY $60/pay period for both written & conversational. Must be certified by Department Head and approved by Admin Services Director, and used on the job. $35/pay period for conversation level as certified by Department Head and approved by Admin Services Director. TELEPHONE PAY 20 minutes and for each minute exceeding 20 minutes at OT rate. CELL PHONE ALLOWANCE Standard = $40/month (if authorized) See Administrative Regulation 36 for details. COMMERCIAL DRIVERS' LICENSE PAY $35/pay period with valid CA Commercial Driver's License and valid DOT medical card. OT COMP & COMP TIME OFF OT for > 40 hrs/week or > 8 hrs/day in a reg scheduled day or hrs in excess of those normally scheduled & worked/day @ 1 ½ x reg. pay or Comp Time in lieu of OT for FLSA nonexempt. Accrued Comp Time in excess of 100 hours must be paid out. TUITION REIMBURSEMENT 75% reimbursement fortuition & books For undergraduate studies, $4,000 FY max; $16,000 lifetime max For graduate studies, $5,000 FY max; $10,000 lifetime max LICENSES & CERTIFICATIONS 100% reimbursement for required licenses and certifications EMPLOYEE ASSISTANCE PROGRAM Three (3) sessions per incident per family member. Unlimited telephonic consultations. FLSA WORK PERIOD 168 hour pay period beginning Monday at 12:01 a.m., ending 7 days later on Sunday at 12:00 midnight. If an EE is not on this work week schedule, something must be in writing documenting EE's work week. For WR Operator series : 168 hour period beginning Sunday at 12:00 midnight, ending 7 days later on Saturday at 11:59 p.m. PAY PERIODS 26 pay periods per year Benefits listed are for regular full-time employees. Benefits are prorated for 30-hour and 20-hour employees. ER = Employer EE = Employee FT = Full-Time PT = Part-Time Closing Date/Time: Continuous
City of LIvermore
Livermore, California, United States
Description This recruitment is for Lateral Public Safety Dispatchers. To be eligible for lateral recruitment, you must be a current emergency dispatcher with a police agency. Please refer to the job announcement for further details and requirements. DEFINITION Under general supervision, receives 911 system emergency and non-emergency calls; dispatches assignments according to police and fire procedures; provides support services and maintains records; and performs other duties as assigned. DISTINGUISHING CHARACTERISTICS The Public Safety Dispatcher provides technical communications support and computer information processing for police and fire activities as well as animal control and public services functions. In addition to call taking and dispatching, incumbents perform varied record keeping, information retrieval, and similar work in support of public safety activities. Incumbents are expected to exercise independent judgment in the performance of their duties with minimum supervision. SUPERVISION RECEIVED General supervision is provided by the dispatch supervisor with direction provided by other supervisory or management staff. SUPERVISION EXERCISED As experience is gained, incumbents in this classification may provide direction and training to other Public Safety Dispatchers. Examples of Important and Essential Functions Call Taking and Dispatching Functions Answers 911 emergency and misdirected non-emergency calls, and a variety of other public safety telephone lines; communicates and relates effectively to those contacted in the course of the work; obtains essential information from reporting parties about the nature of the emergency; enters information into computer terminals; enters control codes and searches files to research and provide information; assesses urgency of call and assigns code; assesses the nature of the emergency, determines appropriate response level, determines closest available and most appropriate company, and dispatches police, fire, medical aid, rescue, and hazardous material calls via two-way radio or telephone; directly broadcasts critical police emergency calls and general information bulletins; enters, updates, and monitors information such as time assignment, en route time, arrival, clearance, and other related information for each emergency and non-emergency event; monitors location and verifies safe status of public safety and other specified City personnel; monitors and controls radio traffic; connects special hearing-impaired telephone lines to transcription apparatus; dispatches animal services assignments, as needed; refers non-emergency calls to other resources including other City departments, governmental, and private agencies; answers questions and provides information to the public, as appropriate; answers building intercom system and grants identified personnel access through remote-controlled security doors; calls in relief personnel to maintain public safety staffing levels; alerts other agencies and coordinates mutual response radio traffic; and initiates follow-up calls as requested. Administrative Functions Reviews and records case information; assigns case numbers; tallies assigned calls, balances police officer assignments, and coordinates break periods; may take brief, limited telephone reports of lost property; maintains logs and records; enters information into automated record files; reproduces computer generated bulletins; prepares letters and reports and other related forms and records; conducts radio equipment tests; may retrieve or review dispatch recordings; may classify and sort dispatch cards, as needed; and may be assigned to assist in processing arrested persons to jail. Job Related and Essential Qualifications Demonstrated Knowledge of : Modern office practices and procedures; proper English usage, grammar, spelling, and punctuation; alphabetic, chronological, and numeric filing systems; effective communication techniques; community resources; map reading; and personal computer operating systems and software applications. Demonstrated Skills to : Analyze situations quickly and make sound decisions in emergency and routine situations; demonstrate excellent interpersonal skills including communicating effectively with those contacted in the course of work; perform multiple tasks concurrently; quickly read and retain information; quickly interpret maps and floor layouts; relate effectively to co-workers; speak in a clear and understandable voice; write basic letters, memos, and reports; utilize personal computers and computer software to perform word processing and spreadsheet functions; meet the City's keyboarding standard (35 net wpm); and exemplify an enthusiastic, resourceful, and effective service attitude with co-workers and the public. Ability to : Learn the techniques, procedures, methods, and City dispatching codes used in the operation of a highly technical communications center; use patience, courtesy, and tact in dealing with the public; recognize and discern various emotional states when dealing with citizens in person and while on 911, emergency, and business lines; recognize the voices of field units; and quickly operate electronic data processing equipment and radio consoles. Experience, Education, and Training Guidelines : Any combination of experience, education, and training that would provide the best qualified candidates. A typical way to obtain the knowledge, skills, and abilities would be: Experience : Two years of experience involving heavy public contact while performing multiple tasks and using a computer. Education : Equivalent to graduation from high school. College course work in communications, business administration, or a related field are desirable. Training : Any recent training such as academic courses and certification programs which are relevant to this job classification. Certification :Possession of POST Public Safety Dispatching Certificate is required prior to the completion of the probationary period. License :May require the possession of a valid California driver’s license and satisfactory driving record as determined by the City. Other Requirements :Willingness and ability to work any shift in a 24 hour period, holidays, weekends, scheduled and emergency overtime, and be available for call back as required; attend classes during work and non-work hours as required; maintain the certifications necessary for this job classification; and wear a uniform and comply with departmental grooming standards. Special Requirements : Essential duties may require the mental and/or physical ability to quickly read fine print, charts, graphs, maps, and computer monitors; see fine detail with no color deficiencies; hear and understand radio and telephone transmissions through headsets, handsets, and speakers, sometimes with interference, static, and background noises, such as with others talking in the room, audible traffic noise, and telephone ringing; hear a telephone ring when the bell unit is located 30' away; discern various tones, rhythms, and series of “beeps” through a headset and over a speaker; discern when a person is speaking with varying degrees of volume, such as shouting or whispering including emotional states; speak quickly in a clear, understandable voice with sufficient volume and tone quality to project effectively over radio, telephone, and in person; move quickly about the building or to other buildings, as needed; stamina to sit for long periods of time and to work long hours; operate computer keyboards and complex radio computer equipment; strength to safely lift and maneuver up to 40 pounds; and quickly bend, reach, climb step stools, and stoop. Additional Information Non-Exempt. The City of Livermore is an equal opportunity employer and supports workforce diversity. CITY OF LIVERMORE BENEFITS SUMMARY Association of Livermore Employees Please click here for a copy of the current Memorandum of Understanding (MOU) for the Association of Livermore Employees. The information contained here is a summary of benefits. For a more detailed summary of benefits for all employee groups, click here . Any errors or omissions do not constitute either an expressed or implied contract. Updated 11/2023 MOU TERM 10/01/2021 - 09/30/2025 SCHEDULED INCREASES 10/11/2021 2.0% + $725.40/year 10/10/2022 3.5% + $754.56/year 10/09/2023 2.5% + $777.36/year 10/07/2024 2.0% + $796.80/year CAFETERIA PLAN (MEDICAL, DENTAL & VISION) $1,950/month towards medical, dental, and vision; unused balance paid in cash to employee. BASIC LIFE INSURANCE& ACCIDENTAL DEATH & DISMEMBERMENT INSURANCE (AD & D) FT - $60,000 EE coverage or PT - $30,000 EE coverage, ER paid $1,000 dependent coverage, ER paid EE option to purchase $25,000 additional life insurance& supplemental life to $500,000 (not to exceed 5x annual earnings). LONG TERM DISABILITY (LTD) ER paid 60% of base monthly earnings to $5,000/month max. (180 day waiting period) PERS New City of Livermore EEs are enrolled in the 2% at 60 formula or 2% at 62 formula, depending on eligibility, as per AB 340. Classic PERS Misc Member - 2% at 60 Member Rate = 7% EE paid Employer Rate = 34.43%ER paid (includes unfunded liability; FY23/24) 36 consecutive months Final Comp Sick Leave Credit 4th Level 59 Survivor Ben. Military Service Credit New PERS Misc Member - 2% at 62 Member Rate = 6.75% EE paid Employer Rate = 34.43%ER paid (includes unfunded liability; FY23/24) 36 consecutive months Final Comp Sick Leave Credit 4th Level 59 Survivor Ben. Military Service Credit MEDICARE (Hired after 3/31/86) EE paid 1.45% ER paid 1.45% RETIREMENT HEALTH SAVINGS (RHS) ER contribution of 4% of base pay into RHS account. VACATION ACCRUAL Years of ServiceTotal Accrual Per Year 180.6 hrs 2-5120.12 hrs 6-10135.98 hrs 11-15160.94 hrs 16-19180.18 hrs 20+192.4 hrs Prorated for part-time EE. Maximum accrual: 340 hours HOLIDAYS & HOLIDAY-IN-LIEU PAY Holidays: 12 observed holidays or in lieu day off or if work 2.5 times pay. Holiday-In-Lieu Pay: EE's assigned receive 7.5% of base salary, paid per pay period SICK LEAVE ACCRUAL 96.2 hours/year Pro-rated for part-time EE SICK LEAVE USAGE: FAMILY SICK LEAVE : For immediate Family Illness- ½ Annual Sick Leave Accrual. PARENTAL LEAVE : For non-birthing parentwho becomes a parent due to adoption, foster care placement, or birth of a child- 48 hours BEREAVEMENT/ FUNERAL LEAVE (non-immediate family) : 3 regularly scheduled workdays of sick leavecanbe used foraunt or uncle. FUNERAL LEAVE 3 regularly scheduled workdays max for immediate family. PERSONAL LEAVE Full-Time: 16 hours per year Pro-rated for part-time EE. PREGNANCY LEAVE & FMLA/CFRA EE may use accrued leaves in compliance with City Rules & Regs Benefit provided as per regulations: Federal Family and Medical Leave Act, California Family Rights Act, and California Pregnancy Disability Act DEFERRED COMPENSATION 457(b) ER contributes $75 per pay period, with required matching of $75 by EE 2023 Maximum : Normal = $22,500 Age 50+ = $7,500 Catchup Limits = $45,000 Voluntary EE Participation SECTION 125 PLAN No ER contribution 2023 Maximum Dependent Care*: Up to $5,000/year -- *See IRS Pub #503 Unreimbursed Medical: Up to $3,050/year Pre-tax Health Care Premiums FSA's for Dependent Care Unreimbursed Medical Expenses Other options offered by plan administrator UNIFORM ALLOWANCE $850 per year/ paid in equal amounts per pay period For Public Safety Dispatchers, Senior Public Safety Dispatchers, Supervising Public Safety Dispatchers, Police Clerks, Senior Police Clerk, Supervising Police Clerk, Animal Control Officers, Police Identification Technician, Supervising Property and Evidence Specialist, Property and Evidence Specialist, Community Service Specialists, Crime & Intelligence Analysts, and Crime Prevention Specialist. SAFETY SHOE ALLOWANCE Paid annually in July: $200/year for Meter Readers, and employees in Engineering Technician, Neighborhood Preservation Officer, and Building Inspector series who perform field work, and Public Works employees that are required to wear safety shoes or boots. PRESCRIPTION SAFETY GLASSES Reimbursement of up to $150/year for purchase of safety prescription glasses for EEs working in locations where there is a risk of eye injuries. SHIFT DIFFERENTIAL EEs regularly assigned to city facilities operating 24/7 - $2.50/hour for all hours worked when assigned to a shift requiring EE work at least 4 hours between 4:00 p.m.- 6:00 a.m. EQUIPMENT OPERATION Public Works EEs: $12.00/day for EE who operates Class A vehicle, min of 50%+ operation/day. STANDBY PAY 2 hours straight-time for standby on regularly scheduled work day 3 hours straight-time for standby on regularly scheduled days off and fixed City holidays CALL BACK PAY 3 hours min @ OT rate for FLSA nonexempt. First 3 hours can't be taken as comp time but paid to EE. WORK IN A HIGHER CLASS If work min of 3 consecutive workdays, paid @ 5% differential or the minimum of the salary range of the higher classification. COURT PAY/COURT CANCELLATION PAY If in connection with EE's usual official duties, 3 hrs min @ OT, or 4 hrs min @ OT for those required to appear on normal day off or on graveyard shift. SUPPORT SERVICES TRAINING OFFICER PAY $90/pay period for full pay period while assigned. BILINGUAL PAY $60/pay period for both written & conversational. Must be certified by Department Head and approved by Admin Services Director, and used on the job. $35/pay period for conversation level as certified by Department Head and approved by Admin Services Director. TELEPHONE PAY 20 minutes and for each minute exceeding 20 minutes at OT rate. CELL PHONE ALLOWANCE Standard = $40/month (if authorized) See Administrative Regulation 36 for details. COMMERCIAL DRIVERS' LICENSE PAY $35/pay period with valid CA Commercial Driver's License and valid DOT medical card. OT COMP & COMP TIME OFF OT for > 40 hrs/week or > 8 hrs/day in a reg scheduled day or hrs in excess of those normally scheduled & worked/day @ 1 ½ x reg. pay or Comp Time in lieu of OT for FLSA nonexempt. Accrued Comp Time in excess of 100 hours must be paid out. TUITION REIMBURSEMENT 75% reimbursement fortuition & books For undergraduate studies, $4,000 FY max; $16,000 lifetime max For graduate studies, $5,000 FY max; $10,000 lifetime max LICENSES & CERTIFICATIONS 100% reimbursement for required licenses and certifications EMPLOYEE ASSISTANCE PROGRAM Three (3) sessions per incident per family member. Unlimited telephonic consultations. FLSA WORK PERIOD 168 hour pay period beginning Monday at 12:01 a.m., ending 7 days later on Sunday at 12:00 midnight. If an EE is not on this work week schedule, something must be in writing documenting EE's work week. For WR Operator series : 168 hour period beginning Sunday at 12:00 midnight, ending 7 days later on Saturday at 11:59 p.m. PAY PERIODS 26 pay periods per year Benefits listed are for regular full-time employees. Benefits are prorated for 30-hour and 20-hour employees. ER = Employer EE = Employee FT = Full-Time PT = Part-Time Closing Date/Time: Continuous
Aug 29, 2023
Full Time
Description This recruitment is for Lateral Public Safety Dispatchers. To be eligible for lateral recruitment, you must be a current emergency dispatcher with a police agency. Please refer to the job announcement for further details and requirements. DEFINITION Under general supervision, receives 911 system emergency and non-emergency calls; dispatches assignments according to police and fire procedures; provides support services and maintains records; and performs other duties as assigned. DISTINGUISHING CHARACTERISTICS The Public Safety Dispatcher provides technical communications support and computer information processing for police and fire activities as well as animal control and public services functions. In addition to call taking and dispatching, incumbents perform varied record keeping, information retrieval, and similar work in support of public safety activities. Incumbents are expected to exercise independent judgment in the performance of their duties with minimum supervision. SUPERVISION RECEIVED General supervision is provided by the dispatch supervisor with direction provided by other supervisory or management staff. SUPERVISION EXERCISED As experience is gained, incumbents in this classification may provide direction and training to other Public Safety Dispatchers. Examples of Important and Essential Functions Call Taking and Dispatching Functions Answers 911 emergency and misdirected non-emergency calls, and a variety of other public safety telephone lines; communicates and relates effectively to those contacted in the course of the work; obtains essential information from reporting parties about the nature of the emergency; enters information into computer terminals; enters control codes and searches files to research and provide information; assesses urgency of call and assigns code; assesses the nature of the emergency, determines appropriate response level, determines closest available and most appropriate company, and dispatches police, fire, medical aid, rescue, and hazardous material calls via two-way radio or telephone; directly broadcasts critical police emergency calls and general information bulletins; enters, updates, and monitors information such as time assignment, en route time, arrival, clearance, and other related information for each emergency and non-emergency event; monitors location and verifies safe status of public safety and other specified City personnel; monitors and controls radio traffic; connects special hearing-impaired telephone lines to transcription apparatus; dispatches animal services assignments, as needed; refers non-emergency calls to other resources including other City departments, governmental, and private agencies; answers questions and provides information to the public, as appropriate; answers building intercom system and grants identified personnel access through remote-controlled security doors; calls in relief personnel to maintain public safety staffing levels; alerts other agencies and coordinates mutual response radio traffic; and initiates follow-up calls as requested. Administrative Functions Reviews and records case information; assigns case numbers; tallies assigned calls, balances police officer assignments, and coordinates break periods; may take brief, limited telephone reports of lost property; maintains logs and records; enters information into automated record files; reproduces computer generated bulletins; prepares letters and reports and other related forms and records; conducts radio equipment tests; may retrieve or review dispatch recordings; may classify and sort dispatch cards, as needed; and may be assigned to assist in processing arrested persons to jail. Job Related and Essential Qualifications Demonstrated Knowledge of : Modern office practices and procedures; proper English usage, grammar, spelling, and punctuation; alphabetic, chronological, and numeric filing systems; effective communication techniques; community resources; map reading; and personal computer operating systems and software applications. Demonstrated Skills to : Analyze situations quickly and make sound decisions in emergency and routine situations; demonstrate excellent interpersonal skills including communicating effectively with those contacted in the course of work; perform multiple tasks concurrently; quickly read and retain information; quickly interpret maps and floor layouts; relate effectively to co-workers; speak in a clear and understandable voice; write basic letters, memos, and reports; utilize personal computers and computer software to perform word processing and spreadsheet functions; meet the City's keyboarding standard (35 net wpm); and exemplify an enthusiastic, resourceful, and effective service attitude with co-workers and the public. Ability to : Learn the techniques, procedures, methods, and City dispatching codes used in the operation of a highly technical communications center; use patience, courtesy, and tact in dealing with the public; recognize and discern various emotional states when dealing with citizens in person and while on 911, emergency, and business lines; recognize the voices of field units; and quickly operate electronic data processing equipment and radio consoles. Experience, Education, and Training Guidelines : Any combination of experience, education, and training that would provide the best qualified candidates. A typical way to obtain the knowledge, skills, and abilities would be: Experience : Two years of experience involving heavy public contact while performing multiple tasks and using a computer. Education : Equivalent to graduation from high school. College course work in communications, business administration, or a related field are desirable. Training : Any recent training such as academic courses and certification programs which are relevant to this job classification. Certification :Possession of POST Public Safety Dispatching Certificate is required prior to the completion of the probationary period. License :May require the possession of a valid California driver’s license and satisfactory driving record as determined by the City. Other Requirements :Willingness and ability to work any shift in a 24 hour period, holidays, weekends, scheduled and emergency overtime, and be available for call back as required; attend classes during work and non-work hours as required; maintain the certifications necessary for this job classification; and wear a uniform and comply with departmental grooming standards. Special Requirements : Essential duties may require the mental and/or physical ability to quickly read fine print, charts, graphs, maps, and computer monitors; see fine detail with no color deficiencies; hear and understand radio and telephone transmissions through headsets, handsets, and speakers, sometimes with interference, static, and background noises, such as with others talking in the room, audible traffic noise, and telephone ringing; hear a telephone ring when the bell unit is located 30' away; discern various tones, rhythms, and series of “beeps” through a headset and over a speaker; discern when a person is speaking with varying degrees of volume, such as shouting or whispering including emotional states; speak quickly in a clear, understandable voice with sufficient volume and tone quality to project effectively over radio, telephone, and in person; move quickly about the building or to other buildings, as needed; stamina to sit for long periods of time and to work long hours; operate computer keyboards and complex radio computer equipment; strength to safely lift and maneuver up to 40 pounds; and quickly bend, reach, climb step stools, and stoop. Additional Information Non-Exempt. The City of Livermore is an equal opportunity employer and supports workforce diversity. CITY OF LIVERMORE BENEFITS SUMMARY Association of Livermore Employees Please click here for a copy of the current Memorandum of Understanding (MOU) for the Association of Livermore Employees. The information contained here is a summary of benefits. For a more detailed summary of benefits for all employee groups, click here . Any errors or omissions do not constitute either an expressed or implied contract. Updated 11/2023 MOU TERM 10/01/2021 - 09/30/2025 SCHEDULED INCREASES 10/11/2021 2.0% + $725.40/year 10/10/2022 3.5% + $754.56/year 10/09/2023 2.5% + $777.36/year 10/07/2024 2.0% + $796.80/year CAFETERIA PLAN (MEDICAL, DENTAL & VISION) $1,950/month towards medical, dental, and vision; unused balance paid in cash to employee. BASIC LIFE INSURANCE& ACCIDENTAL DEATH & DISMEMBERMENT INSURANCE (AD & D) FT - $60,000 EE coverage or PT - $30,000 EE coverage, ER paid $1,000 dependent coverage, ER paid EE option to purchase $25,000 additional life insurance& supplemental life to $500,000 (not to exceed 5x annual earnings). LONG TERM DISABILITY (LTD) ER paid 60% of base monthly earnings to $5,000/month max. (180 day waiting period) PERS New City of Livermore EEs are enrolled in the 2% at 60 formula or 2% at 62 formula, depending on eligibility, as per AB 340. Classic PERS Misc Member - 2% at 60 Member Rate = 7% EE paid Employer Rate = 34.43%ER paid (includes unfunded liability; FY23/24) 36 consecutive months Final Comp Sick Leave Credit 4th Level 59 Survivor Ben. Military Service Credit New PERS Misc Member - 2% at 62 Member Rate = 6.75% EE paid Employer Rate = 34.43%ER paid (includes unfunded liability; FY23/24) 36 consecutive months Final Comp Sick Leave Credit 4th Level 59 Survivor Ben. Military Service Credit MEDICARE (Hired after 3/31/86) EE paid 1.45% ER paid 1.45% RETIREMENT HEALTH SAVINGS (RHS) ER contribution of 4% of base pay into RHS account. VACATION ACCRUAL Years of ServiceTotal Accrual Per Year 180.6 hrs 2-5120.12 hrs 6-10135.98 hrs 11-15160.94 hrs 16-19180.18 hrs 20+192.4 hrs Prorated for part-time EE. Maximum accrual: 340 hours HOLIDAYS & HOLIDAY-IN-LIEU PAY Holidays: 12 observed holidays or in lieu day off or if work 2.5 times pay. Holiday-In-Lieu Pay: EE's assigned receive 7.5% of base salary, paid per pay period SICK LEAVE ACCRUAL 96.2 hours/year Pro-rated for part-time EE SICK LEAVE USAGE: FAMILY SICK LEAVE : For immediate Family Illness- ½ Annual Sick Leave Accrual. PARENTAL LEAVE : For non-birthing parentwho becomes a parent due to adoption, foster care placement, or birth of a child- 48 hours BEREAVEMENT/ FUNERAL LEAVE (non-immediate family) : 3 regularly scheduled workdays of sick leavecanbe used foraunt or uncle. FUNERAL LEAVE 3 regularly scheduled workdays max for immediate family. PERSONAL LEAVE Full-Time: 16 hours per year Pro-rated for part-time EE. PREGNANCY LEAVE & FMLA/CFRA EE may use accrued leaves in compliance with City Rules & Regs Benefit provided as per regulations: Federal Family and Medical Leave Act, California Family Rights Act, and California Pregnancy Disability Act DEFERRED COMPENSATION 457(b) ER contributes $75 per pay period, with required matching of $75 by EE 2023 Maximum : Normal = $22,500 Age 50+ = $7,500 Catchup Limits = $45,000 Voluntary EE Participation SECTION 125 PLAN No ER contribution 2023 Maximum Dependent Care*: Up to $5,000/year -- *See IRS Pub #503 Unreimbursed Medical: Up to $3,050/year Pre-tax Health Care Premiums FSA's for Dependent Care Unreimbursed Medical Expenses Other options offered by plan administrator UNIFORM ALLOWANCE $850 per year/ paid in equal amounts per pay period For Public Safety Dispatchers, Senior Public Safety Dispatchers, Supervising Public Safety Dispatchers, Police Clerks, Senior Police Clerk, Supervising Police Clerk, Animal Control Officers, Police Identification Technician, Supervising Property and Evidence Specialist, Property and Evidence Specialist, Community Service Specialists, Crime & Intelligence Analysts, and Crime Prevention Specialist. SAFETY SHOE ALLOWANCE Paid annually in July: $200/year for Meter Readers, and employees in Engineering Technician, Neighborhood Preservation Officer, and Building Inspector series who perform field work, and Public Works employees that are required to wear safety shoes or boots. PRESCRIPTION SAFETY GLASSES Reimbursement of up to $150/year for purchase of safety prescription glasses for EEs working in locations where there is a risk of eye injuries. SHIFT DIFFERENTIAL EEs regularly assigned to city facilities operating 24/7 - $2.50/hour for all hours worked when assigned to a shift requiring EE work at least 4 hours between 4:00 p.m.- 6:00 a.m. EQUIPMENT OPERATION Public Works EEs: $12.00/day for EE who operates Class A vehicle, min of 50%+ operation/day. STANDBY PAY 2 hours straight-time for standby on regularly scheduled work day 3 hours straight-time for standby on regularly scheduled days off and fixed City holidays CALL BACK PAY 3 hours min @ OT rate for FLSA nonexempt. First 3 hours can't be taken as comp time but paid to EE. WORK IN A HIGHER CLASS If work min of 3 consecutive workdays, paid @ 5% differential or the minimum of the salary range of the higher classification. COURT PAY/COURT CANCELLATION PAY If in connection with EE's usual official duties, 3 hrs min @ OT, or 4 hrs min @ OT for those required to appear on normal day off or on graveyard shift. SUPPORT SERVICES TRAINING OFFICER PAY $90/pay period for full pay period while assigned. BILINGUAL PAY $60/pay period for both written & conversational. Must be certified by Department Head and approved by Admin Services Director, and used on the job. $35/pay period for conversation level as certified by Department Head and approved by Admin Services Director. TELEPHONE PAY 20 minutes and for each minute exceeding 20 minutes at OT rate. CELL PHONE ALLOWANCE Standard = $40/month (if authorized) See Administrative Regulation 36 for details. COMMERCIAL DRIVERS' LICENSE PAY $35/pay period with valid CA Commercial Driver's License and valid DOT medical card. OT COMP & COMP TIME OFF OT for > 40 hrs/week or > 8 hrs/day in a reg scheduled day or hrs in excess of those normally scheduled & worked/day @ 1 ½ x reg. pay or Comp Time in lieu of OT for FLSA nonexempt. Accrued Comp Time in excess of 100 hours must be paid out. TUITION REIMBURSEMENT 75% reimbursement fortuition & books For undergraduate studies, $4,000 FY max; $16,000 lifetime max For graduate studies, $5,000 FY max; $10,000 lifetime max LICENSES & CERTIFICATIONS 100% reimbursement for required licenses and certifications EMPLOYEE ASSISTANCE PROGRAM Three (3) sessions per incident per family member. Unlimited telephonic consultations. FLSA WORK PERIOD 168 hour pay period beginning Monday at 12:01 a.m., ending 7 days later on Sunday at 12:00 midnight. If an EE is not on this work week schedule, something must be in writing documenting EE's work week. For WR Operator series : 168 hour period beginning Sunday at 12:00 midnight, ending 7 days later on Saturday at 11:59 p.m. PAY PERIODS 26 pay periods per year Benefits listed are for regular full-time employees. Benefits are prorated for 30-hour and 20-hour employees. ER = Employer EE = Employee FT = Full-Time PT = Part-Time Closing Date/Time: Continuous
City of Santa Clara, CA
Santa Clara, California, United States
Description The Department: SVP currently provides over 600 Megawatts of power to residential and business customers within Santa Clara, of which 40 percent of comes from carbon-free renewable resources. In addition to using green energy from large-scale wind, solar, geothermal and hydroelectric projects outside of the area, SVP employs innovative ways to locally produce electricity by operating Thermal Generation facilities utilizing Simple Cycle, Combined Cycle, and Cogeneration technologies. It is the mission of Silicon Valley Power to be a progressive, service-oriented utility, offering reliable, competitively priced services for the benefit of Santa Clara and its customers. Being competitive in the marketplace with a continuous focus on customer service, SVP can provide economic value to the City of Santa Clara and its customers while maintaining low residential rates and offering competitive rates for all customers. The Positions: Silicon Valley Power is recruiting to fill various Electric Program Manager positions in the following specialties: Capital Project Management, Contracts, Distributed Energy Resources and Storage, Environmental, Safety, and System Operations. Capital Project Management The focus and priority of this position will be to perform complex professional project management work to support the successful completion of over $300 million in near-term capital improvement program projects to support electric utility load growth. The position is assigned to the customer development and project management unit which manages, plans, and oversees the development and implementation of the capital improvement program. This position will report to the Principal Electric Utility Engineer overseeing the System Expansion Program and will work collaboratively on the management of these critical projects. The individual will perform and manage the work related to planning, design, construction, operations, and maintenance of utility projects, including receiving stations, substations, electric transmission and distribution facilities, and other electrical infrastructure. The incumbent is expected to manage consultants and directly administer public works contracts. Experience in electric utility engineering, utility asset management, GIS and work order management system is desirable. Distinguishing Characteristics/Experience: Direct knowledge in managing, planning, and overseeing the development and implementation of Capital Improvement Program(s) (CIP). Ability to provide extensive, in-depth, and specialized administrative, budgetary, financial, and compliance research, analysis, and support. Experience in management, engineering, financial, high-level administrative planning and analysis, and/or project management experience. Contracts Portfolio The focus and priority of this position will be to perform complex professional work to support the development and management of SVP’s contracts portfolio. SVP’s operation requires hundreds of unique contracts including specialized services agreements, leases, agreements with customers for substation construction, funding and deposits, public works contracts, license agreements, power purchase and resource adequacy agreements, as well as other unique agreements. The position is assigned to the Business Services Division. The incumbent will both lead staff supporting contracts functions and have direct involvement in negotiating and reviewing contracts. Experience in utility contracts is desirable. Distinguishing Characteristics/Experience: Direct knowledge and experience in contracts review, negotiating, and management for a variety of contract types. Ability to providing extensive, in-depth, and specialized administrative, budgetary, financial, and compliance research, analysis, and support Experience in managing and assigning work to administrative and clerical staff. Distributed Energy Resources , Renewable Energy and Power Purchase Contracts This position develops and implements cutting edge programs entailing distributed and renewable generation, energy storage, demand response, and microgrids. Incumbents perform professional level, individual work in project development. Duties may include supervising and participating in the conduct of studies and surveys, data interpretation, forecasting, commodity purchasing, contract negotiation, pricing/rate making, engineering studies, development of policies and procedures, evaluating regulatory and legislative initiatives, preparing, reviewing, and managing budgets and operations. Commodity purchasing and contract negotiation may include evaluation and development of strategies for electricity generation, both distributed and utility scale. Incumbents may supervise management and non-management staff and act as project team leaders and manage programs and projects. Project management responsibilities include preparing RFPs, evaluating proposals, and managing contractors and consultants. Environmental This position will ensure the City’s compliance with applicable federal, state, and local regulatory agency requirements and guidelines pertaining to Air Quality, Water, Wastewater, Storm water, and Industrial waste. This position will work with staff across multiple Divisions to develop, implement, and perform procedures and guidelines designed to ensure compliance and develop staff. They will compose, compile, track, and analyze information related to regulatory, program, and compliance oversight. This position will act as SVP’s Subject Matter Expert and provide technical and functional advisement to Management and Staff concerning Environmental Compliance. This position requires in-depth knowledge of Federal, State, and Local laws/regulations. This position also requires the ability to forecast and identify compliance issues and to develop mitigation strategies to correct issues. The position will also assist in the development of budgets, service contracts and training programs. Safety This position establishes, implements, and enforces an effective department wide safety and compliance program that prevents injury and illness. They will work to ensure that employees, both management and non-management, comply with the rules and regulations of Federal, State and Local Regulatory Agencies, and that company safety and compliance policies and procedures are consistently followed. The position will also facilitate the development and completion of the department’s compliance and controls register, controls testing and auditing, standards development and review, horizon scanning for new and changing regulatory requirements, and serving as an OSHA subject matter for the department. The position will also assist in the development of budgets, service contracts and training programs. System Operations This position will administer programs for work management, maintenance monitoring and asset management focused in all areas of Utility Operations (Metering, Substations, Transmission and Distribution). This position will also be responsible for the performance, review, and implementation of improvements to these programs. The position will develop, maintain, and improve SVP’s Outage Management System. This position will work to ensure compliance with all applicable NERC standards and seek constant improvement in SVP Work and Safety standards affecting System Operations. The position will also assist in the development of budgets, service contracts and training programs. As a member of the City's Unclassified Service, this is an "at-will" position and the incumbent serves at the discretion of the City Manager. An incumbent in this classification: demonstrates strong ethical, professional, and service-oriented leadership and interpersonal skills; sets a good example; and correctly applies the tenets of the City's Code of Ethics and values. THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESIDES THE POSITIONS LISTED BELOW. IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT. MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS. ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW. Typical Duties This description may not include all the duties listed below, nor do the examples cover all duties that may be performed. Under general direction, the incumbent will: • Plan, develop, implement, evaluate, and manage an assigned program or core department service area; Supervise subordinate supervisory, professional, technical, and/or clerical staff; participate in the selection, hiring, training, and coaching of staff; conduct performance evaluations; and implement disciplinary actions as required; • Research and analyze program operations to ensure effective utilization of resources and increase productivity of work, provide regular reporting measures, conduct presentations, and make recommendations to management; • Plan and implement work plans and projects for assigned area; • Oversee daily operations of assigned program area and safety ensuring that all applicable regulatory requirements are followed; • Develop and monitor resource models and/or programs in alignment with State, Federal and local regulations and policies; • Deliver and manage communications to internal and external customers; • Administer program budget, including budget preparation, forecasting, and monitoring expenses and revenue; • Plan, implement, and monitor program or service area goals and objectives in alignment with Department goals to ensure effective programming and operations; • Monitor and report on assigned area activities, including managing resources, tracking short and long-term work activities and provide recommendations to management staff to improve efficiency in assigned area; • Serve as the subject matter expert in assigned specialty and provides consultation to subordinates, vendors, and management on assigned area of expertise; • Set the standard for safety and adhere to all applicable safety and environmental standards and regulations, including City safety standards and policies; • May act as a representative of the Department in assigned program or service area; • Implement programs which may include such functions as scheduling, coordinating, and assigning staff to projects; • Oversee request for proposal processes, participate in the preparation of vendor contracts, negotiate contracts, and act as lead contract administrator for planned program objectives; • Prepare a variety of narrative and periodic reports to keep management informed of program/project status; • Implement program audit systems to ensure appropriate use of public funds; • Develop qualitative and quantitative measures to evaluate program/project financial status, customer satisfaction, contractor performance, and public relations; • Maintain current knowledge of external program trends and legislation to ensure necessary compliance; • May represent the Department and participate in regional and state efforts to meet compliance, legislative and societal goals; • Develop, implement and evaluate marketing and educational materials to present to internal and external customers; • Use City computer applications (including but not limited to Microsoft Suite) and databases to track program status and funds and use; • Prepare reports, memos, and supporting documentation; • May act as Division Manager on a temporary basis, as assigned; and • Perform other related duties as assigned. Minimum Qualifications EDUCATION AND EXPERIENCE • Education and experience equivalent to graduation from an accredited college or university with a Bachelor's Degree in Engineering, Economics, Public or Business Administration, Environmental Sciences, Finance or a closely-related field; AND • Three (3) years' experience leading, supervising, managing, and coordinating work including but not limited to, customer related programs, project management, building facilities management, or writing, developing or administering safety or environmental compliance standards; OR • Generation/Substation/Transmission and Distribution/System Operations Specialties: Three (3) years of experience in a lead, supervisory, or senior role performing work, including but not limited to a Supervisor, Engineer, Manager, Lead Technician, or Foreperson, ACCEPTABLE SUBSTITUTION • For Generation/Substation/Transmission and Distribution/System Operations Specialties: additional years of experience in a role equivalent to, but not limited to a Control Room Operator, Electric Utility Technician, Engineer, Lineworker, or working in a lead, supervisory, or senior role performing work, including but not limited to a Supervisor, Manager, Lead Technician, or Foreperson may substitute for the degree requirement on a year for year basis up to four (4) years. • For Generation/Substation/Transmission and Distribution/System Operations Specialties: Two (2) years of experience working in a role equivalent to, but not limited to a Control Room Operator, Electric Utility Technician, Engineer, or Lineworker may be substituted for one (1) year of experience as a lead, supervisor, or senior role up to six (6) years. • Two (2) years of experience in customer related programs, project management, building facilities management, or writing, developing or administering safety or environmental compliance standards may be substituted one (1) year of experience as a lead, supervisor, manager, and coordinator experience up to six (6) years. LICENSES/CERTIFICATIONS Possession of a valid Class C California driver's license is required at the time of appointment and for the duration of employment. DESIRABLE QUALIFICATIONS • An advanced degree in Engineering, Public or Business Administration, Environmental Sciences or related field is desirable. • When assigned to Systems and Project Management, a: Project Management Professional (PMP) certification from Project Management Institute (PMI) or an equivalent certification from accredited program is desirable. • When assigned to Generation/Substation/Transmission and Distribution/System Operations Specialties, experience working in a power plant, substation, transmission & distribution, or Electric System Control Center environment is desirable. • When assigned to Safety Compliance, an in depth knowledge of OSHA and CalOSHA standards is desirable. • When assigned to Environmental Compliance, an in-depth knowledge of Spill Prevention, Control and Countermeasures (SPCC), Air Permits, and Water Permits is desirable. OTHER REQUIREMENTS • Must be able to perform all of the essential functions of the job assignment. • Incumbents may be subject to initial and periodic comprehensive background checks. • May be required to work unusual hours and weekends in performance of their duties and be available on an "on call" basis. Other Requirements: Must be able to perform all of the essential functions of the job assignment. Incumbents may be subject to initial and periodic comprehensive background checks. May be required to work unusual hours and weekends in performance of their duties and be available on an "on call" basis. CONFLICT OF INTEREST Incumbents in this position are required to file a Conflict of Interest statement upon assuming office, annually and upon leaving office, in accordance with City Manager Directive 100. Meeting the minimum qualifications does not guarantee admittance into the examination process. Only the most qualified candidates who demonstrate the best combination of qualifications in relation to the requirements and duties of the position will be invited to interview. Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application. Knowledge, Skills, and Abilities Knowledge of: • Local, State and Federal Laws related to environmental, safety, health, electrical system construction, maintenance, inspection, and NERC regulations pertaining Electric Utilities; • Best practice utility maintenance and project planning strategies and methods; • Cost-benefit and return on investment analysis for proposed programs • Basic understanding of Electric Utility economics, methodologies and principles; • Best practice utility compliance, maintenance and operations methods; • Electric department contract methodologies; • Project management tools and methodologies, including workload planning and budgeting; • Project and workload planning; • Preparation, negotiation, and administration of contracts and fiscal planning; • Negotiation techniques and strategies; • Principles and practices of customer service; • Research methods and statistical analysis; • Principles and practices of management, employee supervision, training, and performance evaluation; • Pertinent State, Federal, and Local laws and regulations for assigned specialty area; • Problem solving and conflict resolution practices and techniques; and • Office safety practices, procedures and standards. Ability to: • Develop, implement, and monitor programs and projects; • Effectively problem solve with various teams and management to improve and streamline processes; • Supervise staff in compliance with applicable Memorandum of Understandings • Analyze situations, identify problems, and exercise sound independent judgment within established guidelines; • Identify, research and gather relevant information from a variety of sources; • Collect and analyze data and prepare a variety of statistical and narrative reports; • Operate standard office equipment and learn City databases and software programs; • Develop and maintain electronic databases; • Effectively develop, negotiate, and monitor contracts; • Interpret and apply laws and regulations, policies and procedures; • Communicate clearly and effectively both orally and in writing and carry out oral and written instructions; • Prepare and present clear, concise and complex written and oral reports and presentations; • Develop and conduct effective public relations programs on assigned specialty; • Speak effectively before large groups of people; • Establish and maintain tactful, courteous and effective working relationships with those contacted in the course of work including the general public; • Work independently with minimal supervision; • Work effectively as a member of the department to achieve common goals and be able to deliver excellent customer service to both internal and external City clients; • Work effectively in time-sensitive situations and meet deadlines; • Coordinate multiple projects and complex tasks simultaneously; • Develop creative and practical solutions to complex and difficult problems; and • Bend, stoop, reach, carry, climb, and lift as necessary to perform assigned duties. Additional Information: You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applications must be filled out completely (i.e. do not write “see resume or personnel file.”) To receive consideration for the screening process, candidates must submit a 1) Cover Letter and, 2) Resume. Incomplete applications will not be accepted. Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov . Applications will be reviewed on a weekly basis for consideration to the position. If you are interested in applying you are encouraged to apply as soon as possible, before the position is closed. A first review of applications will be on September 18, 2023. The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov . City of Santa Clara Benefit Summary Overview for Bargaining Unit #9 Miscellaneous Unclassified Management This summary provides a brief overview of the City of Santa Clara’s benefits available to Bargaining Unit #9 employees in 2023. In the event of any conflict between the information in this summary and the applicable official plan documents, City Manager’s Directives (CMDs), Personnel and Salary Resolution, or Memorandum of Understanding (MOU), the applicable official plan documents, CMDs, Personnel and Salary Resolution, or MOU will prevail over this summary. Benefits are subject to change. Retirement: Membership in the California Public Employees Retirement System (CalPERS) Classic Employees: 2.7% @ age 55 formula -employee pays 8.00% of gross pay, minus $61 bi-weekly New Employees: 2.0% @ age 62 formula - employee pays 7.00% of gross pay Medicare and Social Security (FICA) Employee pays 6.20% up to $9,932.40(Social Security) and 1.45% (Medicare) of gross pay Health Insurance: City contribution up to $1827.48/month, based on enrollment in a CalPERS health plan Employees electing health coverage with premiums above the City health contribution will pay additional premium costs from salary on a pre-tax basis Coverage is effective the first of the month after date of hire If an employee enrolls in a plan with a premium that is less than $946.86/month, they will be paid the difference in cash An employee hired on or after 1/1/2023 is eligible for a cash-in-lieu benefit of $250/month if they sign an annual attestation and provide proof of Alternative Required Coverage for themselves and their Tax Family, if applicable. Contact Human Resources for more details Dental Insurance: Choice of two Delta Dental plans; enrollment is mandatory City pays lowest cost of employee only plan ($22.22 for 2023); additional cost is paid by employee Coverage is effective on the first day of the month following three full calendar months of employment Vision Insurance: Choice of two VSP plans City pays the lowest cost employee only plan ($9.00 for 2023); additional cost is paid by employee Coverage is effective the first of the month after date of hire Voluntary Employee Beneficiary Association (VEBA): City contributes $50.00 a month toward employee’s VEBA account. Account funds may be used to pay for qualified medical expenses after separation from the City and after age 50 (pre-tax) If account balance is less than $2,000 upon separation, then account funds can be used immediately Life Insurance: City pays for $50,000 of Basic Life Insurance coverage. Employer premium is $9.55/month Coverage is effective the first of the month after one calendar month of employment Additional optional insurance may be purchased by the employee for the employee, spouse, domestic partner, and/or dependent children State Disability Insurance (SDI): Employee pays 0.9% of gross pay; max deduction of $1,378.48 (includes Paid Family Leave) 7 day waiting period. Maximum benefit is $1,620/week for absences due to non-work related injuries/illnesses. Benefit is based on earned wages in a specific 12-month period Paid Family Leave (PFL): Up to 8 weeks of benefits within a 12-month period to care for a family member or to bond with a new child No waiting period. Minimum benefit is $50/week. Maximum benefit is $1,620/week. Benefit is based on past quarterly wages Long Term Disability (LTD) Insurance: Benefit is 60% of basic wage up to $13,333; max $8,000/month City paid benefit. City pays $.207/$100 of insured earnings 60 calendar day waiting period Coverage is effective the first of the month after one calendar month of employment Deferred Compensation: Voluntary plan through Nationwide Retirement Solutions Employee may contribute up to the lesser of $22,500/year or 100% of gross compensation into a pre-tax 457(b) account or a post-tax Roth 457(b) account (or a combination of the two accounts) subject to IRS rules.Employees over 50 years of age may contribute up to $30,000/year Flexible Spending Account (IRS Section 125 Plan): Employee may contribute up to $3050per year in pre-tax dollars to a health care spending account Employee may contribute up to $5,000 per year in pre-tax dollars to a dependent care spending account Employee may contribute up to $300per month in pre-tax dollars to a commuter benefit plan Vacation: Vacation is accrued bi-weekly, cannot use vacation during first 6 months of City service For 1 - 4 years of service: 10 days (80 hours)/year For 5 - 9 years of service: 15 days (120 hours)/year For 10 - 15 years of service: 21 days (168 hours)/year For 16 - 20 years of service: 22 days (176 hours)/year For 21+ years of service: 24 days (192 hours)/year Maximum accrual is 480 hours Once per year, employees can elect to convert up to 80 hours of accrued vacation to cash to be paid out in up to two cash-outs the following calendar year Sick Leave: Sick leave is accrued bi-weekly for equivalent of 96 hours per calendar year with no maximum accrual Up to 48 hours/year of accumulated sick leave may be used for family illness Up to 32 hours/year of accumulated sick leave may be used for personal leave Employee may convert sick leave to vacation once per calendar year (annual maximum conversion is 96 hours sick to 48 hours vacation) Partial sick leave payoff provision on retirement depending on years of service and sick leave cap (balance as of 01/01/2004 plus 1,500 hours) Management Leave: 120 hours of management leave credited to employees each January 1st New employees hired between January 1st and June 30th receive 120 hours of management leave their first year New employees hired between July 1st and December 31st receive 60 hours of management leave their first year Unused management leave may be carried over from one calendar year to the next; however, an employee may never have more than 240 hours (calendar years 2021 through 2024) of “banked” management leave Holidays: Seventeen paid eight-hour holidays per year (13 & 4 holidays between 12/25 to 1/1 of following year) Mobile Communication Device Allowance: $80/month in lieu of carrying a City-issued cell phone Auto Allowance (an alternative to mileage reimbursement or use of a City vehicle): Department Heads receive $320/month (up to $520, with City Manager approval). Other Unit 9 employees can receive $200/month (Up to $500 with City Manager approval) Tuition Reimbursement Program: Up to $2,000 per fiscal year for tuition reimbursement. See CMD 26 for details Employee Assistance Program: Confidential counseling to employees and dependents. Up to maximum of five (5) consultations per family member per incident per year; City paid premium is $4.03/month Employees may call Managed Health Network (MHN) confidentially at 1-800-227-1060 Retiree Medical Reimbursement Program: Employees who retire from the City with at least ten (10) years of service shall receive reimbursement to help cover retiree single health insurance premiums. The reimbursement maximum includes the PEMHCA minimum. Up to age 65, retirees are eligible for reimbursement up to $406/month in 2023(amount adjusted annually) After age 65, retirees are eligible for reimbursement up to $243/month in 2023(amount adjusted annually) Alternate Work Schedule: An employee shall be eligible to work a 9/80 alternate work schedule according to the conditions, criteria, and requirements set forth in City Manager's Directive 71. Requests to work a 9/80 schedule shall be made through or by the Department Head to the City Manager. The City Manager must approve the schedule and the City Manager or Department Head (for employees other than Department Heads) may terminate the schedule at anytime. Closing Date/Time: Continuous
Sep 13, 2023
Full Time
Description The Department: SVP currently provides over 600 Megawatts of power to residential and business customers within Santa Clara, of which 40 percent of comes from carbon-free renewable resources. In addition to using green energy from large-scale wind, solar, geothermal and hydroelectric projects outside of the area, SVP employs innovative ways to locally produce electricity by operating Thermal Generation facilities utilizing Simple Cycle, Combined Cycle, and Cogeneration technologies. It is the mission of Silicon Valley Power to be a progressive, service-oriented utility, offering reliable, competitively priced services for the benefit of Santa Clara and its customers. Being competitive in the marketplace with a continuous focus on customer service, SVP can provide economic value to the City of Santa Clara and its customers while maintaining low residential rates and offering competitive rates for all customers. The Positions: Silicon Valley Power is recruiting to fill various Electric Program Manager positions in the following specialties: Capital Project Management, Contracts, Distributed Energy Resources and Storage, Environmental, Safety, and System Operations. Capital Project Management The focus and priority of this position will be to perform complex professional project management work to support the successful completion of over $300 million in near-term capital improvement program projects to support electric utility load growth. The position is assigned to the customer development and project management unit which manages, plans, and oversees the development and implementation of the capital improvement program. This position will report to the Principal Electric Utility Engineer overseeing the System Expansion Program and will work collaboratively on the management of these critical projects. The individual will perform and manage the work related to planning, design, construction, operations, and maintenance of utility projects, including receiving stations, substations, electric transmission and distribution facilities, and other electrical infrastructure. The incumbent is expected to manage consultants and directly administer public works contracts. Experience in electric utility engineering, utility asset management, GIS and work order management system is desirable. Distinguishing Characteristics/Experience: Direct knowledge in managing, planning, and overseeing the development and implementation of Capital Improvement Program(s) (CIP). Ability to provide extensive, in-depth, and specialized administrative, budgetary, financial, and compliance research, analysis, and support. Experience in management, engineering, financial, high-level administrative planning and analysis, and/or project management experience. Contracts Portfolio The focus and priority of this position will be to perform complex professional work to support the development and management of SVP’s contracts portfolio. SVP’s operation requires hundreds of unique contracts including specialized services agreements, leases, agreements with customers for substation construction, funding and deposits, public works contracts, license agreements, power purchase and resource adequacy agreements, as well as other unique agreements. The position is assigned to the Business Services Division. The incumbent will both lead staff supporting contracts functions and have direct involvement in negotiating and reviewing contracts. Experience in utility contracts is desirable. Distinguishing Characteristics/Experience: Direct knowledge and experience in contracts review, negotiating, and management for a variety of contract types. Ability to providing extensive, in-depth, and specialized administrative, budgetary, financial, and compliance research, analysis, and support Experience in managing and assigning work to administrative and clerical staff. Distributed Energy Resources , Renewable Energy and Power Purchase Contracts This position develops and implements cutting edge programs entailing distributed and renewable generation, energy storage, demand response, and microgrids. Incumbents perform professional level, individual work in project development. Duties may include supervising and participating in the conduct of studies and surveys, data interpretation, forecasting, commodity purchasing, contract negotiation, pricing/rate making, engineering studies, development of policies and procedures, evaluating regulatory and legislative initiatives, preparing, reviewing, and managing budgets and operations. Commodity purchasing and contract negotiation may include evaluation and development of strategies for electricity generation, both distributed and utility scale. Incumbents may supervise management and non-management staff and act as project team leaders and manage programs and projects. Project management responsibilities include preparing RFPs, evaluating proposals, and managing contractors and consultants. Environmental This position will ensure the City’s compliance with applicable federal, state, and local regulatory agency requirements and guidelines pertaining to Air Quality, Water, Wastewater, Storm water, and Industrial waste. This position will work with staff across multiple Divisions to develop, implement, and perform procedures and guidelines designed to ensure compliance and develop staff. They will compose, compile, track, and analyze information related to regulatory, program, and compliance oversight. This position will act as SVP’s Subject Matter Expert and provide technical and functional advisement to Management and Staff concerning Environmental Compliance. This position requires in-depth knowledge of Federal, State, and Local laws/regulations. This position also requires the ability to forecast and identify compliance issues and to develop mitigation strategies to correct issues. The position will also assist in the development of budgets, service contracts and training programs. Safety This position establishes, implements, and enforces an effective department wide safety and compliance program that prevents injury and illness. They will work to ensure that employees, both management and non-management, comply with the rules and regulations of Federal, State and Local Regulatory Agencies, and that company safety and compliance policies and procedures are consistently followed. The position will also facilitate the development and completion of the department’s compliance and controls register, controls testing and auditing, standards development and review, horizon scanning for new and changing regulatory requirements, and serving as an OSHA subject matter for the department. The position will also assist in the development of budgets, service contracts and training programs. System Operations This position will administer programs for work management, maintenance monitoring and asset management focused in all areas of Utility Operations (Metering, Substations, Transmission and Distribution). This position will also be responsible for the performance, review, and implementation of improvements to these programs. The position will develop, maintain, and improve SVP’s Outage Management System. This position will work to ensure compliance with all applicable NERC standards and seek constant improvement in SVP Work and Safety standards affecting System Operations. The position will also assist in the development of budgets, service contracts and training programs. As a member of the City's Unclassified Service, this is an "at-will" position and the incumbent serves at the discretion of the City Manager. An incumbent in this classification: demonstrates strong ethical, professional, and service-oriented leadership and interpersonal skills; sets a good example; and correctly applies the tenets of the City's Code of Ethics and values. THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESIDES THE POSITIONS LISTED BELOW. IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT. MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS. ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW. Typical Duties This description may not include all the duties listed below, nor do the examples cover all duties that may be performed. Under general direction, the incumbent will: • Plan, develop, implement, evaluate, and manage an assigned program or core department service area; Supervise subordinate supervisory, professional, technical, and/or clerical staff; participate in the selection, hiring, training, and coaching of staff; conduct performance evaluations; and implement disciplinary actions as required; • Research and analyze program operations to ensure effective utilization of resources and increase productivity of work, provide regular reporting measures, conduct presentations, and make recommendations to management; • Plan and implement work plans and projects for assigned area; • Oversee daily operations of assigned program area and safety ensuring that all applicable regulatory requirements are followed; • Develop and monitor resource models and/or programs in alignment with State, Federal and local regulations and policies; • Deliver and manage communications to internal and external customers; • Administer program budget, including budget preparation, forecasting, and monitoring expenses and revenue; • Plan, implement, and monitor program or service area goals and objectives in alignment with Department goals to ensure effective programming and operations; • Monitor and report on assigned area activities, including managing resources, tracking short and long-term work activities and provide recommendations to management staff to improve efficiency in assigned area; • Serve as the subject matter expert in assigned specialty and provides consultation to subordinates, vendors, and management on assigned area of expertise; • Set the standard for safety and adhere to all applicable safety and environmental standards and regulations, including City safety standards and policies; • May act as a representative of the Department in assigned program or service area; • Implement programs which may include such functions as scheduling, coordinating, and assigning staff to projects; • Oversee request for proposal processes, participate in the preparation of vendor contracts, negotiate contracts, and act as lead contract administrator for planned program objectives; • Prepare a variety of narrative and periodic reports to keep management informed of program/project status; • Implement program audit systems to ensure appropriate use of public funds; • Develop qualitative and quantitative measures to evaluate program/project financial status, customer satisfaction, contractor performance, and public relations; • Maintain current knowledge of external program trends and legislation to ensure necessary compliance; • May represent the Department and participate in regional and state efforts to meet compliance, legislative and societal goals; • Develop, implement and evaluate marketing and educational materials to present to internal and external customers; • Use City computer applications (including but not limited to Microsoft Suite) and databases to track program status and funds and use; • Prepare reports, memos, and supporting documentation; • May act as Division Manager on a temporary basis, as assigned; and • Perform other related duties as assigned. Minimum Qualifications EDUCATION AND EXPERIENCE • Education and experience equivalent to graduation from an accredited college or university with a Bachelor's Degree in Engineering, Economics, Public or Business Administration, Environmental Sciences, Finance or a closely-related field; AND • Three (3) years' experience leading, supervising, managing, and coordinating work including but not limited to, customer related programs, project management, building facilities management, or writing, developing or administering safety or environmental compliance standards; OR • Generation/Substation/Transmission and Distribution/System Operations Specialties: Three (3) years of experience in a lead, supervisory, or senior role performing work, including but not limited to a Supervisor, Engineer, Manager, Lead Technician, or Foreperson, ACCEPTABLE SUBSTITUTION • For Generation/Substation/Transmission and Distribution/System Operations Specialties: additional years of experience in a role equivalent to, but not limited to a Control Room Operator, Electric Utility Technician, Engineer, Lineworker, or working in a lead, supervisory, or senior role performing work, including but not limited to a Supervisor, Manager, Lead Technician, or Foreperson may substitute for the degree requirement on a year for year basis up to four (4) years. • For Generation/Substation/Transmission and Distribution/System Operations Specialties: Two (2) years of experience working in a role equivalent to, but not limited to a Control Room Operator, Electric Utility Technician, Engineer, or Lineworker may be substituted for one (1) year of experience as a lead, supervisor, or senior role up to six (6) years. • Two (2) years of experience in customer related programs, project management, building facilities management, or writing, developing or administering safety or environmental compliance standards may be substituted one (1) year of experience as a lead, supervisor, manager, and coordinator experience up to six (6) years. LICENSES/CERTIFICATIONS Possession of a valid Class C California driver's license is required at the time of appointment and for the duration of employment. DESIRABLE QUALIFICATIONS • An advanced degree in Engineering, Public or Business Administration, Environmental Sciences or related field is desirable. • When assigned to Systems and Project Management, a: Project Management Professional (PMP) certification from Project Management Institute (PMI) or an equivalent certification from accredited program is desirable. • When assigned to Generation/Substation/Transmission and Distribution/System Operations Specialties, experience working in a power plant, substation, transmission & distribution, or Electric System Control Center environment is desirable. • When assigned to Safety Compliance, an in depth knowledge of OSHA and CalOSHA standards is desirable. • When assigned to Environmental Compliance, an in-depth knowledge of Spill Prevention, Control and Countermeasures (SPCC), Air Permits, and Water Permits is desirable. OTHER REQUIREMENTS • Must be able to perform all of the essential functions of the job assignment. • Incumbents may be subject to initial and periodic comprehensive background checks. • May be required to work unusual hours and weekends in performance of their duties and be available on an "on call" basis. Other Requirements: Must be able to perform all of the essential functions of the job assignment. Incumbents may be subject to initial and periodic comprehensive background checks. May be required to work unusual hours and weekends in performance of their duties and be available on an "on call" basis. CONFLICT OF INTEREST Incumbents in this position are required to file a Conflict of Interest statement upon assuming office, annually and upon leaving office, in accordance with City Manager Directive 100. Meeting the minimum qualifications does not guarantee admittance into the examination process. Only the most qualified candidates who demonstrate the best combination of qualifications in relation to the requirements and duties of the position will be invited to interview. Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application. Knowledge, Skills, and Abilities Knowledge of: • Local, State and Federal Laws related to environmental, safety, health, electrical system construction, maintenance, inspection, and NERC regulations pertaining Electric Utilities; • Best practice utility maintenance and project planning strategies and methods; • Cost-benefit and return on investment analysis for proposed programs • Basic understanding of Electric Utility economics, methodologies and principles; • Best practice utility compliance, maintenance and operations methods; • Electric department contract methodologies; • Project management tools and methodologies, including workload planning and budgeting; • Project and workload planning; • Preparation, negotiation, and administration of contracts and fiscal planning; • Negotiation techniques and strategies; • Principles and practices of customer service; • Research methods and statistical analysis; • Principles and practices of management, employee supervision, training, and performance evaluation; • Pertinent State, Federal, and Local laws and regulations for assigned specialty area; • Problem solving and conflict resolution practices and techniques; and • Office safety practices, procedures and standards. Ability to: • Develop, implement, and monitor programs and projects; • Effectively problem solve with various teams and management to improve and streamline processes; • Supervise staff in compliance with applicable Memorandum of Understandings • Analyze situations, identify problems, and exercise sound independent judgment within established guidelines; • Identify, research and gather relevant information from a variety of sources; • Collect and analyze data and prepare a variety of statistical and narrative reports; • Operate standard office equipment and learn City databases and software programs; • Develop and maintain electronic databases; • Effectively develop, negotiate, and monitor contracts; • Interpret and apply laws and regulations, policies and procedures; • Communicate clearly and effectively both orally and in writing and carry out oral and written instructions; • Prepare and present clear, concise and complex written and oral reports and presentations; • Develop and conduct effective public relations programs on assigned specialty; • Speak effectively before large groups of people; • Establish and maintain tactful, courteous and effective working relationships with those contacted in the course of work including the general public; • Work independently with minimal supervision; • Work effectively as a member of the department to achieve common goals and be able to deliver excellent customer service to both internal and external City clients; • Work effectively in time-sensitive situations and meet deadlines; • Coordinate multiple projects and complex tasks simultaneously; • Develop creative and practical solutions to complex and difficult problems; and • Bend, stoop, reach, carry, climb, and lift as necessary to perform assigned duties. Additional Information: You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applications must be filled out completely (i.e. do not write “see resume or personnel file.”) To receive consideration for the screening process, candidates must submit a 1) Cover Letter and, 2) Resume. Incomplete applications will not be accepted. Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov . Applications will be reviewed on a weekly basis for consideration to the position. If you are interested in applying you are encouraged to apply as soon as possible, before the position is closed. A first review of applications will be on September 18, 2023. The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov . City of Santa Clara Benefit Summary Overview for Bargaining Unit #9 Miscellaneous Unclassified Management This summary provides a brief overview of the City of Santa Clara’s benefits available to Bargaining Unit #9 employees in 2023. In the event of any conflict between the information in this summary and the applicable official plan documents, City Manager’s Directives (CMDs), Personnel and Salary Resolution, or Memorandum of Understanding (MOU), the applicable official plan documents, CMDs, Personnel and Salary Resolution, or MOU will prevail over this summary. Benefits are subject to change. Retirement: Membership in the California Public Employees Retirement System (CalPERS) Classic Employees: 2.7% @ age 55 formula -employee pays 8.00% of gross pay, minus $61 bi-weekly New Employees: 2.0% @ age 62 formula - employee pays 7.00% of gross pay Medicare and Social Security (FICA) Employee pays 6.20% up to $9,932.40(Social Security) and 1.45% (Medicare) of gross pay Health Insurance: City contribution up to $1827.48/month, based on enrollment in a CalPERS health plan Employees electing health coverage with premiums above the City health contribution will pay additional premium costs from salary on a pre-tax basis Coverage is effective the first of the month after date of hire If an employee enrolls in a plan with a premium that is less than $946.86/month, they will be paid the difference in cash An employee hired on or after 1/1/2023 is eligible for a cash-in-lieu benefit of $250/month if they sign an annual attestation and provide proof of Alternative Required Coverage for themselves and their Tax Family, if applicable. Contact Human Resources for more details Dental Insurance: Choice of two Delta Dental plans; enrollment is mandatory City pays lowest cost of employee only plan ($22.22 for 2023); additional cost is paid by employee Coverage is effective on the first day of the month following three full calendar months of employment Vision Insurance: Choice of two VSP plans City pays the lowest cost employee only plan ($9.00 for 2023); additional cost is paid by employee Coverage is effective the first of the month after date of hire Voluntary Employee Beneficiary Association (VEBA): City contributes $50.00 a month toward employee’s VEBA account. Account funds may be used to pay for qualified medical expenses after separation from the City and after age 50 (pre-tax) If account balance is less than $2,000 upon separation, then account funds can be used immediately Life Insurance: City pays for $50,000 of Basic Life Insurance coverage. Employer premium is $9.55/month Coverage is effective the first of the month after one calendar month of employment Additional optional insurance may be purchased by the employee for the employee, spouse, domestic partner, and/or dependent children State Disability Insurance (SDI): Employee pays 0.9% of gross pay; max deduction of $1,378.48 (includes Paid Family Leave) 7 day waiting period. Maximum benefit is $1,620/week for absences due to non-work related injuries/illnesses. Benefit is based on earned wages in a specific 12-month period Paid Family Leave (PFL): Up to 8 weeks of benefits within a 12-month period to care for a family member or to bond with a new child No waiting period. Minimum benefit is $50/week. Maximum benefit is $1,620/week. Benefit is based on past quarterly wages Long Term Disability (LTD) Insurance: Benefit is 60% of basic wage up to $13,333; max $8,000/month City paid benefit. City pays $.207/$100 of insured earnings 60 calendar day waiting period Coverage is effective the first of the month after one calendar month of employment Deferred Compensation: Voluntary plan through Nationwide Retirement Solutions Employee may contribute up to the lesser of $22,500/year or 100% of gross compensation into a pre-tax 457(b) account or a post-tax Roth 457(b) account (or a combination of the two accounts) subject to IRS rules.Employees over 50 years of age may contribute up to $30,000/year Flexible Spending Account (IRS Section 125 Plan): Employee may contribute up to $3050per year in pre-tax dollars to a health care spending account Employee may contribute up to $5,000 per year in pre-tax dollars to a dependent care spending account Employee may contribute up to $300per month in pre-tax dollars to a commuter benefit plan Vacation: Vacation is accrued bi-weekly, cannot use vacation during first 6 months of City service For 1 - 4 years of service: 10 days (80 hours)/year For 5 - 9 years of service: 15 days (120 hours)/year For 10 - 15 years of service: 21 days (168 hours)/year For 16 - 20 years of service: 22 days (176 hours)/year For 21+ years of service: 24 days (192 hours)/year Maximum accrual is 480 hours Once per year, employees can elect to convert up to 80 hours of accrued vacation to cash to be paid out in up to two cash-outs the following calendar year Sick Leave: Sick leave is accrued bi-weekly for equivalent of 96 hours per calendar year with no maximum accrual Up to 48 hours/year of accumulated sick leave may be used for family illness Up to 32 hours/year of accumulated sick leave may be used for personal leave Employee may convert sick leave to vacation once per calendar year (annual maximum conversion is 96 hours sick to 48 hours vacation) Partial sick leave payoff provision on retirement depending on years of service and sick leave cap (balance as of 01/01/2004 plus 1,500 hours) Management Leave: 120 hours of management leave credited to employees each January 1st New employees hired between January 1st and June 30th receive 120 hours of management leave their first year New employees hired between July 1st and December 31st receive 60 hours of management leave their first year Unused management leave may be carried over from one calendar year to the next; however, an employee may never have more than 240 hours (calendar years 2021 through 2024) of “banked” management leave Holidays: Seventeen paid eight-hour holidays per year (13 & 4 holidays between 12/25 to 1/1 of following year) Mobile Communication Device Allowance: $80/month in lieu of carrying a City-issued cell phone Auto Allowance (an alternative to mileage reimbursement or use of a City vehicle): Department Heads receive $320/month (up to $520, with City Manager approval). Other Unit 9 employees can receive $200/month (Up to $500 with City Manager approval) Tuition Reimbursement Program: Up to $2,000 per fiscal year for tuition reimbursement. See CMD 26 for details Employee Assistance Program: Confidential counseling to employees and dependents. Up to maximum of five (5) consultations per family member per incident per year; City paid premium is $4.03/month Employees may call Managed Health Network (MHN) confidentially at 1-800-227-1060 Retiree Medical Reimbursement Program: Employees who retire from the City with at least ten (10) years of service shall receive reimbursement to help cover retiree single health insurance premiums. The reimbursement maximum includes the PEMHCA minimum. Up to age 65, retirees are eligible for reimbursement up to $406/month in 2023(amount adjusted annually) After age 65, retirees are eligible for reimbursement up to $243/month in 2023(amount adjusted annually) Alternate Work Schedule: An employee shall be eligible to work a 9/80 alternate work schedule according to the conditions, criteria, and requirements set forth in City Manager's Directive 71. Requests to work a 9/80 schedule shall be made through or by the Department Head to the City Manager. The City Manager must approve the schedule and the City Manager or Department Head (for employees other than Department Heads) may terminate the schedule at anytime. Closing Date/Time: Continuous
CITY OF SUNNYVALE, CA
Sunnyvale, California, United States
Description RECREATION SPECIALIST (CASUAL/SEASONAL) Hours: 5 to 25 hours/week (Job Code 9327) Casual non-benefited employees are limited to working no more than twenty-five (25) hours per week and no more than 900 hours in a fiscal year (July 1-June 30). Seasonal non-benefited employees are limited to working no more than six (6) consecutive months and no more than 900 hours in a fiscal year (July 1-June 30). The City of Sunnyvale Recreation Services Division is seeking multiple specialist staff to assist in the following work units: 1) Marketing & Events; 2) Arts and Senior Center; 3) Youth & Teens; and 4) Youth & Family Resources. We serve youth, adults and older adults and have opportunities for flexible working hours (mornings, lunchtime, afternoons, after school, evenings, weekends). Individuals may choose to work one assignment or multiple assignments and flexible work hours are possible to accommodate other employment, school schedules and/or other commitments. Essential Job Functions (May include, but are not limited to, the following): All units: Plans, organizes, implements, leads, and assists in one or more recreation, community event and volunteer programs, activities, and/or systems at one or multiple sites. Plans, develops, and provides recreation program work and/or researches excursion sites. communicates status of activities and services to appropriate personnel. Supervise participants and volunteers during programs/activities. Assists in ordering supplies and materials for projects and activities. Assists in reserving needed program rooms, facilities, and equipment. Assists in training, staff development, orientation, guidance, and supervision to assigned recreation assistant staff; provides input to performance evaluations. Monitors facility use; conducts safety checks, opens, collect fees (if applicable), staffs, closes, and secures buildings for events/programs and assists in the supervision and preparation of the facility and amenities for patron use. Acts as a City representative, in person and over the phone, to patrons and the public concerning questions, problems, concerns, and activities in the provision of recreation program operations, activities and services. Documents all incidents involving injury, behavioral problems, and/or any unusual events; communicates as appropriate to supervisor, parent/guardians and others. Ensures the safety of the public and staff at all times by inspecting, patrolling, monitoring, and instructing on the safe use of program facilities, equipment, and supplies; maintains a safe, clean, and tidy environment; reports unsafe conditions or illegal activities. Assists and participates in recreation services special events, including setting up and taking down equipment and materials and facilitating activities. Develops and prepares brochures, flyers, newsletters, and other materials. Participates in Public Service Announcements. Take attendance and administer/organize other paperwork and forms as needed. Interact and communicate effectively with children, parents, caregivers, volunteers, and City staff. Provides excellent customer service while supporting Recreation Center front desk by answering phone calls, responding to emails and registering participants for programs/services. Admin, Marketing & Events Unit: Creates marketing material to promote the Recreation Services recreation and social services programs successfully. Maintains, enhances, and provides content for social media pages on Facebook, Instagram and NextDoor. Plans logistics for special events, including communicating with committee staff members, volunteers, vendors, artists and performers; ordering and organizing supplies and attending planning meetings and discussions. Tracks and keep record of special event supply purchases. Assists at Special Events, including greeting the public and answering questions; helping with set-up and clean-up; and supporting vendors, partners, artists and performers by addressing equipment, technical, and other needs. Aquatics, Sports & Facilities Unit Creates marketing material to promote aquatics, Indoor Sports Center, and facility rentals. Provides direct support of programs, including greeting the public and answering questions; helping with set-up and clean-up; and supporting site staff with participant supervision or executing lesson plans and other needs. Handle all situations arising in the gym or aquatic facility including, but not limited to, customer service, emergencies, and facilities-related issues. Substitute as a basketball official, recreation attendant, Baylands Park Gate attendant, or swim instructor (on an as needed basis) Arts & Senior Center Unit Creates marketing material to promote arts, Senior Center and social services programs. Plans logistics for special events, including communicating with committee staff members, volunteers and contractors; ordering and organizing supplies and attending planning meetings and discussions. Provides direct support of programs, including greeting the public and answering questions; helping with set-up and clean-up; and supporting site staff with participant supervision or executing lesson plans and other needs. Assist the Public Art Coordinator with cataloging, public outreach, data collection, and working directly with artists. Provides excellent customer service while supporting Senior Center front desk by answering phone calls, responding to emails, and registering participants for programs/services. Youth & Teens Unit Creates marketing material to promote youth, teen, and social services programs. Maintains, enhances, and provides support to programs ran within the unit. Plans logistics for special events, including communicating with committee staff members, volunteers and vendors; ordering and organizing supplies and attending planning meetings and discussions. Tracks and keep record of program supply purchases and assists with monitoring program budget. Provides direct support of programs, including greeting the public and answering questions; helping with set-up and clean-up; and supporting site staff with participant supervision or executing lesson plans and other needs. Assists the Coordinators with creating staff work schedules and/or staff trainings. Youth & Family Resources Unit: Staff and support Columbia Neighborhood Center (CNC) programs and services. Assist with program/service and partnership development through research, benchmarking, and brainstorm sessions with staff. Assist with data collection and analysis. Assist with outreach information development and other written materials/brochures. Provides excellent customer service while supporting front lobby by answering phone calls, responding to emails, and registering participants for programs/services as needed. Assist Therapeutic Recreation programs and activities. WORKING CONDITIONS Position requires regular sitting, standing, walking, reaching, kneeling, bending, squatting and stooping in the performance of activities. The position also requires grasping, repetitive hand movement and fine coordination. Additionally, the position requires near and far vision in reading reports and work-related documents and using a computer. Acute hearing is required when providing personal customer service. The need to lift, drag and push, pull objects weighing up to 10 pounds is also required. Some of these requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodation. Minimum Qualifications Minimum age is 18 years old High School diploma or GED equivalent. Two (2) years or two (2) summers of experience in specific program area (recreation, after school, health & fitness) or population (youth, adults, older adults, special population). Experience interacting with the public. Ability to follow oral and written instructions. Experience with staff/volunteer supervision or support. Licenses/Certificates: Possession and continued maintenance of a valid class C California driver's license and a safe driving record or the ability to supply alternate transportation as approved by the appointing authority. DESIRABLE QUALIFICATIONS Bilingual in Spanish, Mandarin. or Farsi. Willingness to obtain First Aid/CPR Certification (paid training). College courses in Recreation, Parks, Tourism, Hospitality, Marketing/Communications, Visual Arts, Performing Arts, Theater Arts, Social Work, Education, Sociology, Kinesiology, Public Administration, or a closely related field. Experience working directly with the public in a recreation or education setting. Experience with Microsoft Of?ce Suite (Word, Excel, Publisher, PowerPoint, Outlook). Application and Selection Process If you are interested in this opportunity, please submit a completed application and responses to the supplemental questions to the Department of Human Resources. City application forms, completed in full and responses to the supplemental questions are required. Candidates are asked to fully describe any training, education, experience, and/or skills relevant to this position. Resumes are not accepted in lieu of the application, please do not indicate "see resume." Applications may be submitted online through the City's employment page; go to Sunnyvale.ca.gov, Search: Jobs. Late or incomplete applications will also not be accepted. Please submit application materials as soon as possible to be considered for this position as this job posting may close without notice. SELECTION PROCESS: Applications competitively screened based on the minimum qualifications of this position. Based upon a review of the application materials, qualified candidate applications will be forwarded to the hiring department for review. Application materials will be evaluated for job-related skills, experience, and education. Qualified applicants will be invited to participate in an interview. Applications are reviewed on an ongoing basis and information regarding next steps in the recruitment process will be sent via email. Please check your email regularly for status updates. You may contact Faye Brand, HR Technician at: fbrand@sunnyvale.ca.gov or 408-730-3015 for recruitment updates. Any candidate that is selected by the hiring department will be required to successfully complete a pre-employment process, which may consist of a background history check, as well as medical exam(s) administered by a City-selected physician(s) before hire. Prior to starting work, all newly- hired employees will be fingerprinted to check conviction history. A conviction history will not necessarily disqualify an applicant from appointment; however, failure to disclose conviction history will result in refusal of employment or termination. Positions which are covered by the Department of Transportation regulations are required to submit to a pre-employment drug test and to random drug and alcohol testing. ADDITIONAL INFORMATION For more information regarding this employment opportunity, contact Jessica Truong, Recreation Coordinator 1, at 408-730-7350 or by email to jtruong@sunnyvale.ca.gov . For information relating to the application process contact Faye Brand, Human Resources Technician at 408-730-3015 or email: fbrand@sunnyvale.ca.gov . The information contained within this announcement may be modified or revoked without notice and does not constitute either an expressed or implied contract. The City of Sunnyvale is an Equal Opportunity Employer. It is the policy of the City of Sunnyvale not to discriminate against all qualified applicants or employees on the basis of actual or perceived race, religion (including religious dress or grooming practice), color, sex (includes gender, pregnancy, childbirth, medical conditions related to pregnancy or childbirth, breastfeeding or medical conditions related to breastfeeding), gender identity and/or gender expression, sexual orientation (including heterosexuality, homosexuality and bisexuality), ethnic or national origin, ancestry, citizenship status, uniformed service member status, marital status, family relationship, age, cancer or HIV/AIDS related medical condition, genetic characteristics and/or genetic information, and physical or mental disability. Applicants needing special accommodations for testing should submit a request to the Department of Human Resources at time of application. No City benefits are offered with this Temporary Position. Closing Date/Time: Continuous
Aug 29, 2023
Seasonal
Description RECREATION SPECIALIST (CASUAL/SEASONAL) Hours: 5 to 25 hours/week (Job Code 9327) Casual non-benefited employees are limited to working no more than twenty-five (25) hours per week and no more than 900 hours in a fiscal year (July 1-June 30). Seasonal non-benefited employees are limited to working no more than six (6) consecutive months and no more than 900 hours in a fiscal year (July 1-June 30). The City of Sunnyvale Recreation Services Division is seeking multiple specialist staff to assist in the following work units: 1) Marketing & Events; 2) Arts and Senior Center; 3) Youth & Teens; and 4) Youth & Family Resources. We serve youth, adults and older adults and have opportunities for flexible working hours (mornings, lunchtime, afternoons, after school, evenings, weekends). Individuals may choose to work one assignment or multiple assignments and flexible work hours are possible to accommodate other employment, school schedules and/or other commitments. Essential Job Functions (May include, but are not limited to, the following): All units: Plans, organizes, implements, leads, and assists in one or more recreation, community event and volunteer programs, activities, and/or systems at one or multiple sites. Plans, develops, and provides recreation program work and/or researches excursion sites. communicates status of activities and services to appropriate personnel. Supervise participants and volunteers during programs/activities. Assists in ordering supplies and materials for projects and activities. Assists in reserving needed program rooms, facilities, and equipment. Assists in training, staff development, orientation, guidance, and supervision to assigned recreation assistant staff; provides input to performance evaluations. Monitors facility use; conducts safety checks, opens, collect fees (if applicable), staffs, closes, and secures buildings for events/programs and assists in the supervision and preparation of the facility and amenities for patron use. Acts as a City representative, in person and over the phone, to patrons and the public concerning questions, problems, concerns, and activities in the provision of recreation program operations, activities and services. Documents all incidents involving injury, behavioral problems, and/or any unusual events; communicates as appropriate to supervisor, parent/guardians and others. Ensures the safety of the public and staff at all times by inspecting, patrolling, monitoring, and instructing on the safe use of program facilities, equipment, and supplies; maintains a safe, clean, and tidy environment; reports unsafe conditions or illegal activities. Assists and participates in recreation services special events, including setting up and taking down equipment and materials and facilitating activities. Develops and prepares brochures, flyers, newsletters, and other materials. Participates in Public Service Announcements. Take attendance and administer/organize other paperwork and forms as needed. Interact and communicate effectively with children, parents, caregivers, volunteers, and City staff. Provides excellent customer service while supporting Recreation Center front desk by answering phone calls, responding to emails and registering participants for programs/services. Admin, Marketing & Events Unit: Creates marketing material to promote the Recreation Services recreation and social services programs successfully. Maintains, enhances, and provides content for social media pages on Facebook, Instagram and NextDoor. Plans logistics for special events, including communicating with committee staff members, volunteers, vendors, artists and performers; ordering and organizing supplies and attending planning meetings and discussions. Tracks and keep record of special event supply purchases. Assists at Special Events, including greeting the public and answering questions; helping with set-up and clean-up; and supporting vendors, partners, artists and performers by addressing equipment, technical, and other needs. Aquatics, Sports & Facilities Unit Creates marketing material to promote aquatics, Indoor Sports Center, and facility rentals. Provides direct support of programs, including greeting the public and answering questions; helping with set-up and clean-up; and supporting site staff with participant supervision or executing lesson plans and other needs. Handle all situations arising in the gym or aquatic facility including, but not limited to, customer service, emergencies, and facilities-related issues. Substitute as a basketball official, recreation attendant, Baylands Park Gate attendant, or swim instructor (on an as needed basis) Arts & Senior Center Unit Creates marketing material to promote arts, Senior Center and social services programs. Plans logistics for special events, including communicating with committee staff members, volunteers and contractors; ordering and organizing supplies and attending planning meetings and discussions. Provides direct support of programs, including greeting the public and answering questions; helping with set-up and clean-up; and supporting site staff with participant supervision or executing lesson plans and other needs. Assist the Public Art Coordinator with cataloging, public outreach, data collection, and working directly with artists. Provides excellent customer service while supporting Senior Center front desk by answering phone calls, responding to emails, and registering participants for programs/services. Youth & Teens Unit Creates marketing material to promote youth, teen, and social services programs. Maintains, enhances, and provides support to programs ran within the unit. Plans logistics for special events, including communicating with committee staff members, volunteers and vendors; ordering and organizing supplies and attending planning meetings and discussions. Tracks and keep record of program supply purchases and assists with monitoring program budget. Provides direct support of programs, including greeting the public and answering questions; helping with set-up and clean-up; and supporting site staff with participant supervision or executing lesson plans and other needs. Assists the Coordinators with creating staff work schedules and/or staff trainings. Youth & Family Resources Unit: Staff and support Columbia Neighborhood Center (CNC) programs and services. Assist with program/service and partnership development through research, benchmarking, and brainstorm sessions with staff. Assist with data collection and analysis. Assist with outreach information development and other written materials/brochures. Provides excellent customer service while supporting front lobby by answering phone calls, responding to emails, and registering participants for programs/services as needed. Assist Therapeutic Recreation programs and activities. WORKING CONDITIONS Position requires regular sitting, standing, walking, reaching, kneeling, bending, squatting and stooping in the performance of activities. The position also requires grasping, repetitive hand movement and fine coordination. Additionally, the position requires near and far vision in reading reports and work-related documents and using a computer. Acute hearing is required when providing personal customer service. The need to lift, drag and push, pull objects weighing up to 10 pounds is also required. Some of these requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodation. Minimum Qualifications Minimum age is 18 years old High School diploma or GED equivalent. Two (2) years or two (2) summers of experience in specific program area (recreation, after school, health & fitness) or population (youth, adults, older adults, special population). Experience interacting with the public. Ability to follow oral and written instructions. Experience with staff/volunteer supervision or support. Licenses/Certificates: Possession and continued maintenance of a valid class C California driver's license and a safe driving record or the ability to supply alternate transportation as approved by the appointing authority. DESIRABLE QUALIFICATIONS Bilingual in Spanish, Mandarin. or Farsi. Willingness to obtain First Aid/CPR Certification (paid training). College courses in Recreation, Parks, Tourism, Hospitality, Marketing/Communications, Visual Arts, Performing Arts, Theater Arts, Social Work, Education, Sociology, Kinesiology, Public Administration, or a closely related field. Experience working directly with the public in a recreation or education setting. Experience with Microsoft Of?ce Suite (Word, Excel, Publisher, PowerPoint, Outlook). Application and Selection Process If you are interested in this opportunity, please submit a completed application and responses to the supplemental questions to the Department of Human Resources. City application forms, completed in full and responses to the supplemental questions are required. Candidates are asked to fully describe any training, education, experience, and/or skills relevant to this position. Resumes are not accepted in lieu of the application, please do not indicate "see resume." Applications may be submitted online through the City's employment page; go to Sunnyvale.ca.gov, Search: Jobs. Late or incomplete applications will also not be accepted. Please submit application materials as soon as possible to be considered for this position as this job posting may close without notice. SELECTION PROCESS: Applications competitively screened based on the minimum qualifications of this position. Based upon a review of the application materials, qualified candidate applications will be forwarded to the hiring department for review. Application materials will be evaluated for job-related skills, experience, and education. Qualified applicants will be invited to participate in an interview. Applications are reviewed on an ongoing basis and information regarding next steps in the recruitment process will be sent via email. Please check your email regularly for status updates. You may contact Faye Brand, HR Technician at: fbrand@sunnyvale.ca.gov or 408-730-3015 for recruitment updates. Any candidate that is selected by the hiring department will be required to successfully complete a pre-employment process, which may consist of a background history check, as well as medical exam(s) administered by a City-selected physician(s) before hire. Prior to starting work, all newly- hired employees will be fingerprinted to check conviction history. A conviction history will not necessarily disqualify an applicant from appointment; however, failure to disclose conviction history will result in refusal of employment or termination. Positions which are covered by the Department of Transportation regulations are required to submit to a pre-employment drug test and to random drug and alcohol testing. ADDITIONAL INFORMATION For more information regarding this employment opportunity, contact Jessica Truong, Recreation Coordinator 1, at 408-730-7350 or by email to jtruong@sunnyvale.ca.gov . For information relating to the application process contact Faye Brand, Human Resources Technician at 408-730-3015 or email: fbrand@sunnyvale.ca.gov . The information contained within this announcement may be modified or revoked without notice and does not constitute either an expressed or implied contract. The City of Sunnyvale is an Equal Opportunity Employer. It is the policy of the City of Sunnyvale not to discriminate against all qualified applicants or employees on the basis of actual or perceived race, religion (including religious dress or grooming practice), color, sex (includes gender, pregnancy, childbirth, medical conditions related to pregnancy or childbirth, breastfeeding or medical conditions related to breastfeeding), gender identity and/or gender expression, sexual orientation (including heterosexuality, homosexuality and bisexuality), ethnic or national origin, ancestry, citizenship status, uniformed service member status, marital status, family relationship, age, cancer or HIV/AIDS related medical condition, genetic characteristics and/or genetic information, and physical or mental disability. Applicants needing special accommodations for testing should submit a request to the Department of Human Resources at time of application. No City benefits are offered with this Temporary Position. Closing Date/Time: Continuous
SOUTH ORANGE COUNTY COMMUNITY COLLEGE DISTRICT (SOCCC)
Mission Viejo, California, United States
Title: IT Systems Specialist I Job Category: CSEA Job Opening Date: November 20, 2023 Job Closing Date: Location: Saddleback College Work Location: Mission Viejo, CA Department: Technology Services Pay Grade, for more information click on this link: https://www.socccd.edu/departments/human-resources/contracts-and-salary-schedules Pay Rate Type: Monthly Work Days: Monday - Thursday Work Hours: 12:30 pm - 8:00 pm (Schedule and Shift are subject to change in accordance with the department needs.) Hours Per Week: 26 Percentage of Employment: 65 Months of Employment: 12 Salary: C.S.E.A Classified Bargaining Unit Salary Schedule Range 132. Starting Salary at $4,166.65 - $4,601.35 per month. Required Documents: Required Document- Resume, Optional Documents- Cover Letter and Certifications (Applications missing required document will not be considered.) Job Description: C.S.E.A Classified Bargaining Unit Salary Schedule Range 132. Starting Salary at $4,166.65 - $4,601.35 per month plus 5% Shift Differential (if applicable). Required Document- Resume (Applications missing required document will not be considered.) Optional Documents- Cover Letter and Certifications Initial Screening Date: January 3, 2024 Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job. SUMMARY DESCRIPTION Under general direction and supervision from the appropriate level manager, administrator, or designee, performs a variety of duties relating to the deployment of systems, services and devices that utilize the college and/or district networks, servers and other related hardware. Assists in the maintenance and operation of an assigned college's data networks equipment, terminals and workstation equipment; provides support to network users regarding the operation of various computer applications and peripheral equipment. DISTINGUISHING CHARACTERISTICS This is the first level in the IT Systems Specialist series. Positions in this class require substantial knowledge but are assigned projects that are less complex than would be assigned to higher level positions within the series. REPRESENTATIVE DUTIES The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Provide support in evaluating network systems and requirements; analyze technical problems and suggest appropriate corrective measures. Identify and configure equipment for an assigned network including provision of new service, system maintenance and diagnostic repair. Research, test, recommend and deploy new or enhanced software packages to meet the workstation needs of faculty and staff in less complex laboratory, library, staff, and physical and/or virtual locations. Construct less complex network servers for campus laboratories; provide preventive maintenance procedures including critical data back up and system recovery of files; provide proper security and archive procedures to protect institutional data. Deploy new and surplus network and network related equipment for faculty, and staff computers and labs; install and test application programs; Collaborate with staff, faculty and vendors to create an effective learning environment for the students; provide support of approved accommodations for disabled students including specialized software and hardware and access to campus equipment. Assist in the analysis and troubleshooting of technical problems in the operation of networks and network equipment; initiate appropriate corrective action as directed by management and senior network staff. Provide customer service to all institutional constituents including first level support via phone, live chat, and remote support or in person Assist vendor service technicians and consultants in the installation and maintenance of data communications systems. Supply adequate training materials and equipment for newly upgraded software packages; recommend further support materials for additional training. Organize and coordinate the functions and duties of the computer multimedia technician and audiovisual center; ensure appropriate staffing and optimum services to staff and faculty regarding multimedia/audiovisual equipment. Train and provide guidance to computer multimedia technician(s) and student workers as assigned; prioritize and coordinate multimedia audiovisual assignments and projects. Implement, troubleshoot, and maintain basic network security technologies. Perform basic troubleshooting for the voice network and voice network related devices and services. May meet and confer with instructors and staff to determine technical requirements needed to meet each semester's educational objectives; analyze requirements and suggest plans and designs; prepare basic operational specifications and other documentation required for development and implementation of classroom and laboratory related systems in less complex locations. May prepare equipment specifications, prepare purchase statement of work and quotes with vendors to assist with procurement processing; evaluate equipment to determine compliance with specifications. Perform related duties as required. QUALIFICATIONS The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties. Knowledge of: Educational institutional systems, physical and virtual desktop and other related computer peripherals, including printers, computer labs, conference rooms, and other learning spaces and technologies. Basic operational characteristics of local and wide area network systems. Advanced principles of instructional design and video production and direction. Personal computer hardware and software components. Basic principles and practices of network server design, installation and maintenance. Basic principles and practices of troubleshooting network and computer system hardware and software problems. Principles and practices of customer service. Desktop operating system deployment related systems. Operational characteristics of various computer software packages. Data and network standards and applications. Application of microcomputers to perform tasks and a working knowledge of commonly used microcomputer programming languages and application programs. Fundamentals of personal computer operation, specifically installation and maintenance techniques and testing data communications connections. Ability to: Assimilate and analyze data and prepare accurate and concise engineering reports and studies. Analyze technical problems accurately and recommend or take an effective course of action. Independently perform the most difficult installation, testing, troubleshooting, repair, operation, and maintenance of instructional computer audiovisual, applications and desktop computers. Plan, schedule, coordinate, and review the work and performance of entry-level computer audiovisual staff in a manner conducive to proficient performance and high morale. Perform technical maintenance on local and wide area network systems. Perform minor repairs or coordinate with hardware vendors of computer equipment. Perform work assignments requiring interaction with multiple departments. Make system programming changes to network equipment and systems, and program mini or microcomputers in commonly used languages and application programs. Respond to and identify user network and computer related problems. Communicate technical information to a wide variety of users. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. EDUCATION AND EXPERIENCE GUIDELINES Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Education/Training: Equivalent to an Bachelor's degree from an accredited college or university with major course work in computer science, information systems, telecommunications, data communications, network technology or a related field. Substantial directly related work experience and/or related technical certifications may substitute for formal education. Experience: One year of increasingly responsible experience in data communication, technical support and network service operations as a network technician. PHYSICAL DEMANDS AND WORKING ENVIRONMENT The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed primarily in a standard office setting. Duties are typically performed at a desk or computer terminal; subject to noise from office equipment operation; frequent interruptions and contact in person and on the telephone with academic and classified staff and others. At least minimal environmental controls are in place to assure health and comfort. Physical: Primary functions require sufficient physical ability and mobility to work in an indoor and outdoor environment; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office and multimedia equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. SPECIAL COVID-19 NOTICE: Interviews may be held in-person (following all necessary precautions) or in a virtual format. Employees must reside in California while employed with the South Orange County Community College District (SOCCCD), even during remote work. Thank you for your continued interest in working at the SOCCCD. The SOCCCD is committed to protecting the health and wellbeing of students, faculty, staff, administrators, and the communities it serves. More information can be found on our District website by visiting https://www.socccd.edu/communications/covid-19-information . NOTICE TO ALL CANDIDATES FOR EMPLOYMENT: The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. SOCCCD will not sponsor any visa applications. PLEASE NOTE: A California Public Employees Retirement System (CalPERS) retiree may not accept employment until after the first 180 days of retirement. Anyone retired from CalPERS accepting permanent employment with this District will be required to reinstate as an active CalPERS member. Please contact CalPERS for additional information regarding your retirement status. Any active vested member of California State Teachers Retirement System (CalSTRS), who accepts employment with the District to perform service that requires membership in CalPERS, is eligible to elect to continue retirement system coverage under CalSTRS DISABILITY ACCOMODATIONS: If you require special accommodations in the application and/or selection process, please notify District Human Resources at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu. ATTENDANCE REQUIREMENT: Report to work on a regular and consistent basis, as scheduled, to assigned job. CAMPUS CRIME AND SAFETY AWARENESS: Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in the District Human Resources office upon request. DIVERSITY, EQUITY, INCLUSION, AND EQUAL EMPLOYMENT OPPORTUNITY (EEO): The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. SOCCCD IS AN EQUAL OPPORTUNITY EMPLOYER Important: You must complete your application for a posting by 11:59 p.m. , Pacific Standard Time, by the deadline, along with any required documents , in order to be considered for the position. Applicants must complete all fields/sections on the application. Do not type "See Resume" or leave any fields blank. Applicants must enter their work experience, education, etc. on the District application. Applications reflecting "See Resume" will be considered incomplete and will not be considered for recruitment.
Nov 21, 2023
Part Time
Title: IT Systems Specialist I Job Category: CSEA Job Opening Date: November 20, 2023 Job Closing Date: Location: Saddleback College Work Location: Mission Viejo, CA Department: Technology Services Pay Grade, for more information click on this link: https://www.socccd.edu/departments/human-resources/contracts-and-salary-schedules Pay Rate Type: Monthly Work Days: Monday - Thursday Work Hours: 12:30 pm - 8:00 pm (Schedule and Shift are subject to change in accordance with the department needs.) Hours Per Week: 26 Percentage of Employment: 65 Months of Employment: 12 Salary: C.S.E.A Classified Bargaining Unit Salary Schedule Range 132. Starting Salary at $4,166.65 - $4,601.35 per month. Required Documents: Required Document- Resume, Optional Documents- Cover Letter and Certifications (Applications missing required document will not be considered.) Job Description: C.S.E.A Classified Bargaining Unit Salary Schedule Range 132. Starting Salary at $4,166.65 - $4,601.35 per month plus 5% Shift Differential (if applicable). Required Document- Resume (Applications missing required document will not be considered.) Optional Documents- Cover Letter and Certifications Initial Screening Date: January 3, 2024 Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job. SUMMARY DESCRIPTION Under general direction and supervision from the appropriate level manager, administrator, or designee, performs a variety of duties relating to the deployment of systems, services and devices that utilize the college and/or district networks, servers and other related hardware. Assists in the maintenance and operation of an assigned college's data networks equipment, terminals and workstation equipment; provides support to network users regarding the operation of various computer applications and peripheral equipment. DISTINGUISHING CHARACTERISTICS This is the first level in the IT Systems Specialist series. Positions in this class require substantial knowledge but are assigned projects that are less complex than would be assigned to higher level positions within the series. REPRESENTATIVE DUTIES The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Provide support in evaluating network systems and requirements; analyze technical problems and suggest appropriate corrective measures. Identify and configure equipment for an assigned network including provision of new service, system maintenance and diagnostic repair. Research, test, recommend and deploy new or enhanced software packages to meet the workstation needs of faculty and staff in less complex laboratory, library, staff, and physical and/or virtual locations. Construct less complex network servers for campus laboratories; provide preventive maintenance procedures including critical data back up and system recovery of files; provide proper security and archive procedures to protect institutional data. Deploy new and surplus network and network related equipment for faculty, and staff computers and labs; install and test application programs; Collaborate with staff, faculty and vendors to create an effective learning environment for the students; provide support of approved accommodations for disabled students including specialized software and hardware and access to campus equipment. Assist in the analysis and troubleshooting of technical problems in the operation of networks and network equipment; initiate appropriate corrective action as directed by management and senior network staff. Provide customer service to all institutional constituents including first level support via phone, live chat, and remote support or in person Assist vendor service technicians and consultants in the installation and maintenance of data communications systems. Supply adequate training materials and equipment for newly upgraded software packages; recommend further support materials for additional training. Organize and coordinate the functions and duties of the computer multimedia technician and audiovisual center; ensure appropriate staffing and optimum services to staff and faculty regarding multimedia/audiovisual equipment. Train and provide guidance to computer multimedia technician(s) and student workers as assigned; prioritize and coordinate multimedia audiovisual assignments and projects. Implement, troubleshoot, and maintain basic network security technologies. Perform basic troubleshooting for the voice network and voice network related devices and services. May meet and confer with instructors and staff to determine technical requirements needed to meet each semester's educational objectives; analyze requirements and suggest plans and designs; prepare basic operational specifications and other documentation required for development and implementation of classroom and laboratory related systems in less complex locations. May prepare equipment specifications, prepare purchase statement of work and quotes with vendors to assist with procurement processing; evaluate equipment to determine compliance with specifications. Perform related duties as required. QUALIFICATIONS The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties. Knowledge of: Educational institutional systems, physical and virtual desktop and other related computer peripherals, including printers, computer labs, conference rooms, and other learning spaces and technologies. Basic operational characteristics of local and wide area network systems. Advanced principles of instructional design and video production and direction. Personal computer hardware and software components. Basic principles and practices of network server design, installation and maintenance. Basic principles and practices of troubleshooting network and computer system hardware and software problems. Principles and practices of customer service. Desktop operating system deployment related systems. Operational characteristics of various computer software packages. Data and network standards and applications. Application of microcomputers to perform tasks and a working knowledge of commonly used microcomputer programming languages and application programs. Fundamentals of personal computer operation, specifically installation and maintenance techniques and testing data communications connections. Ability to: Assimilate and analyze data and prepare accurate and concise engineering reports and studies. Analyze technical problems accurately and recommend or take an effective course of action. Independently perform the most difficult installation, testing, troubleshooting, repair, operation, and maintenance of instructional computer audiovisual, applications and desktop computers. Plan, schedule, coordinate, and review the work and performance of entry-level computer audiovisual staff in a manner conducive to proficient performance and high morale. Perform technical maintenance on local and wide area network systems. Perform minor repairs or coordinate with hardware vendors of computer equipment. Perform work assignments requiring interaction with multiple departments. Make system programming changes to network equipment and systems, and program mini or microcomputers in commonly used languages and application programs. Respond to and identify user network and computer related problems. Communicate technical information to a wide variety of users. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. EDUCATION AND EXPERIENCE GUIDELINES Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Education/Training: Equivalent to an Bachelor's degree from an accredited college or university with major course work in computer science, information systems, telecommunications, data communications, network technology or a related field. Substantial directly related work experience and/or related technical certifications may substitute for formal education. Experience: One year of increasingly responsible experience in data communication, technical support and network service operations as a network technician. PHYSICAL DEMANDS AND WORKING ENVIRONMENT The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed primarily in a standard office setting. Duties are typically performed at a desk or computer terminal; subject to noise from office equipment operation; frequent interruptions and contact in person and on the telephone with academic and classified staff and others. At least minimal environmental controls are in place to assure health and comfort. Physical: Primary functions require sufficient physical ability and mobility to work in an indoor and outdoor environment; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office and multimedia equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. SPECIAL COVID-19 NOTICE: Interviews may be held in-person (following all necessary precautions) or in a virtual format. Employees must reside in California while employed with the South Orange County Community College District (SOCCCD), even during remote work. Thank you for your continued interest in working at the SOCCCD. The SOCCCD is committed to protecting the health and wellbeing of students, faculty, staff, administrators, and the communities it serves. More information can be found on our District website by visiting https://www.socccd.edu/communications/covid-19-information . NOTICE TO ALL CANDIDATES FOR EMPLOYMENT: The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. SOCCCD will not sponsor any visa applications. PLEASE NOTE: A California Public Employees Retirement System (CalPERS) retiree may not accept employment until after the first 180 days of retirement. Anyone retired from CalPERS accepting permanent employment with this District will be required to reinstate as an active CalPERS member. Please contact CalPERS for additional information regarding your retirement status. Any active vested member of California State Teachers Retirement System (CalSTRS), who accepts employment with the District to perform service that requires membership in CalPERS, is eligible to elect to continue retirement system coverage under CalSTRS DISABILITY ACCOMODATIONS: If you require special accommodations in the application and/or selection process, please notify District Human Resources at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu. ATTENDANCE REQUIREMENT: Report to work on a regular and consistent basis, as scheduled, to assigned job. CAMPUS CRIME AND SAFETY AWARENESS: Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in the District Human Resources office upon request. DIVERSITY, EQUITY, INCLUSION, AND EQUAL EMPLOYMENT OPPORTUNITY (EEO): The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. SOCCCD IS AN EQUAL OPPORTUNITY EMPLOYER Important: You must complete your application for a posting by 11:59 p.m. , Pacific Standard Time, by the deadline, along with any required documents , in order to be considered for the position. Applicants must complete all fields/sections on the application. Do not type "See Resume" or leave any fields blank. Applicants must enter their work experience, education, etc. on the District application. Applications reflecting "See Resume" will be considered incomplete and will not be considered for recruitment.
PLACER COUNTY, CA
Auburn, California, United States
Introduction Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov . Applications will be reviewed on a bi-weekly basis. Interested applicants are encouraged to apply immediately. POSITION INFORMATION This classification is scheduled to receive a general wage increases of 4% in July 2024. Placer County’s Department of Information Technology (Telecommunications / Network Infrastructure Program) is responsible for designing, implementing, operating, and maintaining the Placer County local and wide area networks and is seeking an experienced network systems professional to join the team. This position interacts with customers and project teams to assist with network infrastructure designs, expansions, configurations, and maintenance. The incumbent will work closely with the County's service providers, partners, and hardware vendors. The network infrastructure consists of products from Cisco Systems and HP/Aruba dispersed over 40 locations/campuses throughout the County. Ideal candidates should have in-depth knowledge of network technologies, hardware, and software, as well as a thorough understanding of networking concepts and systems, such as routing and switching, WAN/LAN, Cisco, and HP/Aruba network devices, VoIP, IP Video systems, hosted (Cloud) networking infrastructure, WLANs/Wi-Fi, cabling infrastructure, and Carrier Transmission Systems. Additionally, the ideal candidate should be experienced and skilled in vendor/partner management, project management, customer service, business/cost analysis, troubleshooting, and problem solving. While this position is stationed in Auburn, some travel to other work locations throughout Placer County, including the Tahoe and Roseville areas, is required. Possession of industry certifications from Cisco Systems and HP/Aruba are desirable but not required. Placer County has an established telecommuting policy. The eligible list established as a result of this recruitment may be used to fill additional vacancies as they arise, subject to position-specific requirements. BENEFITS Placer County offers a comprehensive benefits package to employees, including: Holidays: 14 paid holidays per year, 2 of which are floating holidays* Vacation leave: 10 days/year with ability to accrue 25 days/year Sick leave: 12 days/year* Cafeteria plan: 6% of employee’s salary will be contributed towards employee to use towards 401(k), dependent care, medical co-insurance, or cash Medical, dental, and vision insurance available for employees and dependents $50,000 life insurance policy at no cost to employee CalPERS retirement plans Retiree medical insurance Deferred compensation Education allowance: up to $1,200 per year Bilingual incentive: incumbents may be eligible for bilingual incentive pay depending upon operational needs and certification of proficiency. *Amounts will be prorated for part-time employees and employees hired after the first of the year. The information above represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire about the most current benefit package during hiring interviews or by contacting the Human Resources Department. For a detailed listing of benefits, please click here to view Professional benefits . For more information regarding the benefits Placer County has to offer please visit Placer County's Human Resources website. DEFINITION Under general direction, performs advanced, specialized work of professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and systems processes, including network operating systems, analysis of complex business processes and requirements and the development of applications; network infrastructure; and database management; while working with a significant amount of independent authority and judgment. Incumbents' primary responsibilities consist of managing large, complex projects and leading project teams and/or providing expertise and guidance in complex information systems analysis and solutions, including definition of user requirements, feasibility studies, design, program specifications, testing, and implementation; and performs other related duties as assigned. May provide functional, technical, or direct supervision over subordinate technical and/or professional staff. DISTINGUISHING CHARACTERISTICS This is the lead/advanced journey-level class in the Information Technology Analyst job family. This class is distinguished from the class of Information Technology Analyst II because incumbents in the Information Technology Analyst Senior class perform complex level professional systems and applications-related duties that include acting in an advisory role to other analytical staff and providing strategic input within his/her area of specialization; and/or, coordinating/administering projects that are moderate/large in size and scope, requiring the direction of multiple staff and the procurement/utilization of significant resources management. The Information Technology Analyst Senior is distinguished from the Information Technology Supervisor in that the former may be responsible for providing direct supervision where the emphasis is on the application of technical expertise, with supervisory responsibilities incidental to the technical expertise while the latter's primary responsibility is for performing full, first-line supervisory responsibilities including planning, assigning and evaluating the work of subordinates and is responsible for a program area within a work unit or department. SUPERVISION RECEIVED AND EXERCISED Incumbents at this level work under general direction from an assigned supervisor or manager, working from broad policies and towards general objectives and referring specific matters to a superior only when interpretation or clarification of organizational policies is necessary. May exercise technical, functional, and/or direct supervision over professional and technical staff. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Serves as a technical expert within area of assignment, providing guidance and direction to other professional staff and resolving complex problems; participates in developing strategic plans for systems/applications development and modification within area of expertise. Analyzes and evaluates computer network design (including the County's overall network), operating systems and/or business requirements; consults with personnel from various departments and identifies areas for strategic network, database, and/or operating system improvements and upgrades; or the development of technical solutions to automate and/or improve business processes. Designs system architecture, network infrastructure and configuration, database, and/or web-based application solutions that meet the needs of the organization and develops plans to initiate improvements. Prepares complex reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Answers questions and provides information to personnel of customer departments; analyzes questions and recommends appropriate corrective action as necessary. Coordinates with systems, network and/or database administrators to implement application or system design specifications and coordinate integration across multiple platforms and technologies; maintains effective communications with users regarding vendor activities, problems, status, timelines and other details. Trains, leads and provides technical guidance to professional and technical staff assigned to operating systems, network infrastructure, business systems analysis and application development, database administration, telecommunications systems, and/or audio/video systems. Directs the work of peers and/or subordinate professional information technology staffed on assigned projects. Recommends the appointment of personnel; provides or coordinates staff training; provides standards and operating guidelines; provides timely input on performance evaluations and disciplinary matters, as assigned. Provides budget recommendations and assists in budget preparation and administration; prepares cost estimates for budget; monitors and controls expenditures. Provides technical and functional supervision of contractors/vendors. Provides after hours technology support as assigned. Depending on area of assignment: Coordinates the activities of County technical personnel and contract personnel during major and minor network problems; provides problem status, oral and written, to management; focuses on preventing and resolving network and system problems related to area of assignment. Serves as the administrator for large and highly complex databases; researches and identifies database environment requirements and specifications; determines integration requirements to ensure inter-operability across multiple platforms and technologies. Oversees and provides guidance and expertise in the design, building, installation, configuration, maintenance and administration of highly complex network infrastructures, telecommunications systems, or server platforms and operating system components. Oversees the integrity and security of County networks and all related components, including human element, physical and virtual servers, domain controllers, desktops, laptops, printers and other devices which utilize the County network. Scans and monitors network activity, filters malicious activity and virus probability; retrieves data for investigative purposes. Defines and maintains County/Department network and data security standards. Performs computer forensics as requested by County legal department, auditors, or other authorized requests. Conducts research on latest security threats and uses new security products to help maintain the integrity of the County's network. Develops security procedures and policies. Acts as the project lead over moderate/large business analysis projects; develops and monitors project budgets and resources; interfaces with clients to define project scope and review project activities, recommendations and outcomes; coordinates the use of project resources based on project requirements; designs and implements project testing and quality assurance processes. Project-related duties may include: Determining and developing cost benefit analyses for project justifications; developing projected budgets and resources needed to conduct the work; evaluating risk concerns and options; providing technical input into the development of specifications for "requests for proposals" pertaining to external services; reviewing vendor submissions and providing recommendations on vendor selection; Monitoring vendor performance to ensure compliance with County specifications; ensuring project compliance with County procedures or protocols, budgetary constraints and staff/resource utilization; Serving as the primary client interface on assigned projects; reviewing recommendations with clients and receiving approval to proceed; reviewing final outcomes with the client and obtaining their sign off that all work has been conducted in accordance with client requirements; Assigning and directing project team members that cross multiple IT disciplines and/or departments; as well as other resources, on assigned projects to ensure compliance with schedule, budget and project specifications; Coordinating the activities of contract personnel and/or vendors, consistent with project plans; identifies and resolves obstacles to progress; and Designing and directing project testing and quality assurance processes for assigned projects; Provides recommendations for developing and/or improving hardware, software, and/or web-based applications across multiple County departments in order to accomplish business goals; recommends and/or implements operating system adjustments to maximize application performance and resource resolution. Follows, maintains, and implements internal control, network security and other security systems for computer and telecommunication data, systems and hardware protection. Performs other related duties as assigned. WORKING CONDITIONS Work is typically performed in an indoor office environment with moderate noise levels, controlled temperature conditions and no direct exposure to hazardous physical substances; position occasionally requires travel to other locations. Work environments may include noise, dust and/or unpleasant odors, marked changes in temperature and humidity, and may occasionally require work in confined spaces. MINIMUM QUALIFICATIONS It is the responsibility of applicants to identify in their application materials how they meet the minimum qualifications listed below. Experience and Training Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: Two years journey level professional information technology experience comparable to an Information Technology Analyst II with Placer County. Training: Equivalent to completion of a Bachelor's degree from an accredited college or university with major coursework in computer science, information systems or a closely related field. Additional relevant technical experience that demonstrates the ability to perform analytical duties in assigned technology area may substitute for the required education on a year for year basis. Possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education. NOTE: Applicants receiving their degree outside the United States must submit proof of accreditation by a recognized evaluation agency. Required License or Certificate: May need to possess a valid driver's license- as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. Depending upon assignment, demonstrated technical competency and/or certification pertaining to the information technology used by the appointing department may be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Principles and practices of effective team building, team leadership and conflict resolution. Advanced principles and practices of project management and work flow analysis. Advanced principles and practices of systems and procedures analysis and design. Complex software tools, test equipment and measurement techniques. A broad range of operations, services, concepts, terms and activities common to a comprehensive, state-of-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Computer hardware and software systems being used by the hiring department. Principles and practices of troubleshooting computer hardware, software and network problems. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials. Principles and practices of record keeping. Modern office procedures, methods and equipment. Ability to: Conduct independent research, interpret highly technical documents, draw valid conclusions, develop technological solutions, take appropriate actions and/or make appropriate recommendation related to complex IT problems. Analyze, diagnose and resolve problems of the most complex nature and provide guidance to others in the diagnosis and resolution of complex problems. Lead, train, assign, schedule and review the work of technical and/or professional information technology staff. Effectively build and lead a team through all phases of complex information technology projects involving multiple IT disciplines in order to achieve departmental and/or county goals. Produce detailed design and work specifications for Requests for Proposals (RFPs), Requests for Quotes (RFQs) and Statement of Work (SOW) documents. Research and gather complex information from a variety of county, vendor and industry sources. Prepare and present highly technical documents such as network and system diagrams and circuit schematics, radio frequency propagation and network coverage maps and other technical documents. Provide expertise and effectively advise professional technical staff on complex technical matters. Develop training materials; train team members in the use of complex technical equipment and software. Read, comprehend, and retain technical information on computer products and systems. Provide on-call service during off hours, evenings, weekends and holidays. Mobility-frequent standing or sitting for extended periods; frequent walking; frequent to occasional twisting; occasional pushing/pulling, bending, kneeling, climbing, squatting and crawling. Lifting-frequent lifting up to 20 pounds and occasional lifting up to 80 pounds may be required, depending upon assignment. Vision-constant use of good overall vision for reading/close up work; frequent use of color perception and eye/hand coordination; occasional use of depth perception and peripheral vision. Dexterity -frequent repetitive motion from writing and using a computer keyboard; frequent grasping, holding and reaching. Hearing/Talking-frequent hearing/talking to others on the telephone and in person. In addition to the above, depending on area of assignment: Knowledge of: Principles and practices of IP Network, Telephony and Audio Video system design techniques. Techniques and practices used in managing, designing, implementing, maintaining and operating IP Network and telephony systems including WAN/LAN, VoIP, AudioNideo systems, and associated network equipment. A broad range of protocols commonly used in wired and wireless communications networks (e.g. TCP, IP, UDP, SNMP, RADIUS, BGP, OSPF, RIP, Serial, TOM, TFTP, FTP, SSH, SSL, etc.). Principles and practices of business operations analysis. Principles and practices of complex database design and administration. Enterprise Level Information Technology Infrastructures. Ability to: Conduct business analysis and recommend technology solutions or business strategies that meet county, state and federal requirements. Create, present and explain complex diagrams to illustrate technology solutions. Analyze, develop, maintain and administer complex databases and database management systems similar to those being used by the assigned department. Perform advanced network administration duties, including security administration. Analyze, develop, and maintain complex network-related systems, equipment and software similar to that being used by the hiring department. PHYSICAL REQUIREMENTS Mobility - frequent standing or sitting for extended periods; frequent walking; frequent to occasional twisting; occasional pushing/pulling, bending, kneeling, climbing, squatting and crawling. Lifting - frequent lifting up to 20 pounds and occasional lifting up to 80 pounds may be required, depending upon assignment. Vision - constant use of good overall vision for reading/close up work; frequent use of color perception and eye/hand coordination; occasional use of depth perception and peripheral vision. Dexterity - frequent repetitive motion from writing and using a computer keyboard; frequent grasping, holding and reaching. Hearing/Talking - frequent hearing/talking to others on the telephone and in person SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Selection Plan For questions regarding this recruitment, please contact Preciosa Ayala-Burkhardt, Administrative Technician, at payala@placer.ca.gov or (530) 886-4637. Closing Date/Time: Open Until Filled
Aug 11, 2023
Full Time
Introduction Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov . Applications will be reviewed on a bi-weekly basis. Interested applicants are encouraged to apply immediately. POSITION INFORMATION This classification is scheduled to receive a general wage increases of 4% in July 2024. Placer County’s Department of Information Technology (Telecommunications / Network Infrastructure Program) is responsible for designing, implementing, operating, and maintaining the Placer County local and wide area networks and is seeking an experienced network systems professional to join the team. This position interacts with customers and project teams to assist with network infrastructure designs, expansions, configurations, and maintenance. The incumbent will work closely with the County's service providers, partners, and hardware vendors. The network infrastructure consists of products from Cisco Systems and HP/Aruba dispersed over 40 locations/campuses throughout the County. Ideal candidates should have in-depth knowledge of network technologies, hardware, and software, as well as a thorough understanding of networking concepts and systems, such as routing and switching, WAN/LAN, Cisco, and HP/Aruba network devices, VoIP, IP Video systems, hosted (Cloud) networking infrastructure, WLANs/Wi-Fi, cabling infrastructure, and Carrier Transmission Systems. Additionally, the ideal candidate should be experienced and skilled in vendor/partner management, project management, customer service, business/cost analysis, troubleshooting, and problem solving. While this position is stationed in Auburn, some travel to other work locations throughout Placer County, including the Tahoe and Roseville areas, is required. Possession of industry certifications from Cisco Systems and HP/Aruba are desirable but not required. Placer County has an established telecommuting policy. The eligible list established as a result of this recruitment may be used to fill additional vacancies as they arise, subject to position-specific requirements. BENEFITS Placer County offers a comprehensive benefits package to employees, including: Holidays: 14 paid holidays per year, 2 of which are floating holidays* Vacation leave: 10 days/year with ability to accrue 25 days/year Sick leave: 12 days/year* Cafeteria plan: 6% of employee’s salary will be contributed towards employee to use towards 401(k), dependent care, medical co-insurance, or cash Medical, dental, and vision insurance available for employees and dependents $50,000 life insurance policy at no cost to employee CalPERS retirement plans Retiree medical insurance Deferred compensation Education allowance: up to $1,200 per year Bilingual incentive: incumbents may be eligible for bilingual incentive pay depending upon operational needs and certification of proficiency. *Amounts will be prorated for part-time employees and employees hired after the first of the year. The information above represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire about the most current benefit package during hiring interviews or by contacting the Human Resources Department. For a detailed listing of benefits, please click here to view Professional benefits . For more information regarding the benefits Placer County has to offer please visit Placer County's Human Resources website. DEFINITION Under general direction, performs advanced, specialized work of professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and systems processes, including network operating systems, analysis of complex business processes and requirements and the development of applications; network infrastructure; and database management; while working with a significant amount of independent authority and judgment. Incumbents' primary responsibilities consist of managing large, complex projects and leading project teams and/or providing expertise and guidance in complex information systems analysis and solutions, including definition of user requirements, feasibility studies, design, program specifications, testing, and implementation; and performs other related duties as assigned. May provide functional, technical, or direct supervision over subordinate technical and/or professional staff. DISTINGUISHING CHARACTERISTICS This is the lead/advanced journey-level class in the Information Technology Analyst job family. This class is distinguished from the class of Information Technology Analyst II because incumbents in the Information Technology Analyst Senior class perform complex level professional systems and applications-related duties that include acting in an advisory role to other analytical staff and providing strategic input within his/her area of specialization; and/or, coordinating/administering projects that are moderate/large in size and scope, requiring the direction of multiple staff and the procurement/utilization of significant resources management. The Information Technology Analyst Senior is distinguished from the Information Technology Supervisor in that the former may be responsible for providing direct supervision where the emphasis is on the application of technical expertise, with supervisory responsibilities incidental to the technical expertise while the latter's primary responsibility is for performing full, first-line supervisory responsibilities including planning, assigning and evaluating the work of subordinates and is responsible for a program area within a work unit or department. SUPERVISION RECEIVED AND EXERCISED Incumbents at this level work under general direction from an assigned supervisor or manager, working from broad policies and towards general objectives and referring specific matters to a superior only when interpretation or clarification of organizational policies is necessary. May exercise technical, functional, and/or direct supervision over professional and technical staff. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Serves as a technical expert within area of assignment, providing guidance and direction to other professional staff and resolving complex problems; participates in developing strategic plans for systems/applications development and modification within area of expertise. Analyzes and evaluates computer network design (including the County's overall network), operating systems and/or business requirements; consults with personnel from various departments and identifies areas for strategic network, database, and/or operating system improvements and upgrades; or the development of technical solutions to automate and/or improve business processes. Designs system architecture, network infrastructure and configuration, database, and/or web-based application solutions that meet the needs of the organization and develops plans to initiate improvements. Prepares complex reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Answers questions and provides information to personnel of customer departments; analyzes questions and recommends appropriate corrective action as necessary. Coordinates with systems, network and/or database administrators to implement application or system design specifications and coordinate integration across multiple platforms and technologies; maintains effective communications with users regarding vendor activities, problems, status, timelines and other details. Trains, leads and provides technical guidance to professional and technical staff assigned to operating systems, network infrastructure, business systems analysis and application development, database administration, telecommunications systems, and/or audio/video systems. Directs the work of peers and/or subordinate professional information technology staffed on assigned projects. Recommends the appointment of personnel; provides or coordinates staff training; provides standards and operating guidelines; provides timely input on performance evaluations and disciplinary matters, as assigned. Provides budget recommendations and assists in budget preparation and administration; prepares cost estimates for budget; monitors and controls expenditures. Provides technical and functional supervision of contractors/vendors. Provides after hours technology support as assigned. Depending on area of assignment: Coordinates the activities of County technical personnel and contract personnel during major and minor network problems; provides problem status, oral and written, to management; focuses on preventing and resolving network and system problems related to area of assignment. Serves as the administrator for large and highly complex databases; researches and identifies database environment requirements and specifications; determines integration requirements to ensure inter-operability across multiple platforms and technologies. Oversees and provides guidance and expertise in the design, building, installation, configuration, maintenance and administration of highly complex network infrastructures, telecommunications systems, or server platforms and operating system components. Oversees the integrity and security of County networks and all related components, including human element, physical and virtual servers, domain controllers, desktops, laptops, printers and other devices which utilize the County network. Scans and monitors network activity, filters malicious activity and virus probability; retrieves data for investigative purposes. Defines and maintains County/Department network and data security standards. Performs computer forensics as requested by County legal department, auditors, or other authorized requests. Conducts research on latest security threats and uses new security products to help maintain the integrity of the County's network. Develops security procedures and policies. Acts as the project lead over moderate/large business analysis projects; develops and monitors project budgets and resources; interfaces with clients to define project scope and review project activities, recommendations and outcomes; coordinates the use of project resources based on project requirements; designs and implements project testing and quality assurance processes. Project-related duties may include: Determining and developing cost benefit analyses for project justifications; developing projected budgets and resources needed to conduct the work; evaluating risk concerns and options; providing technical input into the development of specifications for "requests for proposals" pertaining to external services; reviewing vendor submissions and providing recommendations on vendor selection; Monitoring vendor performance to ensure compliance with County specifications; ensuring project compliance with County procedures or protocols, budgetary constraints and staff/resource utilization; Serving as the primary client interface on assigned projects; reviewing recommendations with clients and receiving approval to proceed; reviewing final outcomes with the client and obtaining their sign off that all work has been conducted in accordance with client requirements; Assigning and directing project team members that cross multiple IT disciplines and/or departments; as well as other resources, on assigned projects to ensure compliance with schedule, budget and project specifications; Coordinating the activities of contract personnel and/or vendors, consistent with project plans; identifies and resolves obstacles to progress; and Designing and directing project testing and quality assurance processes for assigned projects; Provides recommendations for developing and/or improving hardware, software, and/or web-based applications across multiple County departments in order to accomplish business goals; recommends and/or implements operating system adjustments to maximize application performance and resource resolution. Follows, maintains, and implements internal control, network security and other security systems for computer and telecommunication data, systems and hardware protection. Performs other related duties as assigned. WORKING CONDITIONS Work is typically performed in an indoor office environment with moderate noise levels, controlled temperature conditions and no direct exposure to hazardous physical substances; position occasionally requires travel to other locations. Work environments may include noise, dust and/or unpleasant odors, marked changes in temperature and humidity, and may occasionally require work in confined spaces. MINIMUM QUALIFICATIONS It is the responsibility of applicants to identify in their application materials how they meet the minimum qualifications listed below. Experience and Training Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: Two years journey level professional information technology experience comparable to an Information Technology Analyst II with Placer County. Training: Equivalent to completion of a Bachelor's degree from an accredited college or university with major coursework in computer science, information systems or a closely related field. Additional relevant technical experience that demonstrates the ability to perform analytical duties in assigned technology area may substitute for the required education on a year for year basis. Possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education. NOTE: Applicants receiving their degree outside the United States must submit proof of accreditation by a recognized evaluation agency. Required License or Certificate: May need to possess a valid driver's license- as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. Depending upon assignment, demonstrated technical competency and/or certification pertaining to the information technology used by the appointing department may be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Principles and practices of effective team building, team leadership and conflict resolution. Advanced principles and practices of project management and work flow analysis. Advanced principles and practices of systems and procedures analysis and design. Complex software tools, test equipment and measurement techniques. A broad range of operations, services, concepts, terms and activities common to a comprehensive, state-of-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Computer hardware and software systems being used by the hiring department. Principles and practices of troubleshooting computer hardware, software and network problems. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials. Principles and practices of record keeping. Modern office procedures, methods and equipment. Ability to: Conduct independent research, interpret highly technical documents, draw valid conclusions, develop technological solutions, take appropriate actions and/or make appropriate recommendation related to complex IT problems. Analyze, diagnose and resolve problems of the most complex nature and provide guidance to others in the diagnosis and resolution of complex problems. Lead, train, assign, schedule and review the work of technical and/or professional information technology staff. Effectively build and lead a team through all phases of complex information technology projects involving multiple IT disciplines in order to achieve departmental and/or county goals. Produce detailed design and work specifications for Requests for Proposals (RFPs), Requests for Quotes (RFQs) and Statement of Work (SOW) documents. Research and gather complex information from a variety of county, vendor and industry sources. Prepare and present highly technical documents such as network and system diagrams and circuit schematics, radio frequency propagation and network coverage maps and other technical documents. Provide expertise and effectively advise professional technical staff on complex technical matters. Develop training materials; train team members in the use of complex technical equipment and software. Read, comprehend, and retain technical information on computer products and systems. Provide on-call service during off hours, evenings, weekends and holidays. Mobility-frequent standing or sitting for extended periods; frequent walking; frequent to occasional twisting; occasional pushing/pulling, bending, kneeling, climbing, squatting and crawling. Lifting-frequent lifting up to 20 pounds and occasional lifting up to 80 pounds may be required, depending upon assignment. Vision-constant use of good overall vision for reading/close up work; frequent use of color perception and eye/hand coordination; occasional use of depth perception and peripheral vision. Dexterity -frequent repetitive motion from writing and using a computer keyboard; frequent grasping, holding and reaching. Hearing/Talking-frequent hearing/talking to others on the telephone and in person. In addition to the above, depending on area of assignment: Knowledge of: Principles and practices of IP Network, Telephony and Audio Video system design techniques. Techniques and practices used in managing, designing, implementing, maintaining and operating IP Network and telephony systems including WAN/LAN, VoIP, AudioNideo systems, and associated network equipment. A broad range of protocols commonly used in wired and wireless communications networks (e.g. TCP, IP, UDP, SNMP, RADIUS, BGP, OSPF, RIP, Serial, TOM, TFTP, FTP, SSH, SSL, etc.). Principles and practices of business operations analysis. Principles and practices of complex database design and administration. Enterprise Level Information Technology Infrastructures. Ability to: Conduct business analysis and recommend technology solutions or business strategies that meet county, state and federal requirements. Create, present and explain complex diagrams to illustrate technology solutions. Analyze, develop, maintain and administer complex databases and database management systems similar to those being used by the assigned department. Perform advanced network administration duties, including security administration. Analyze, develop, and maintain complex network-related systems, equipment and software similar to that being used by the hiring department. PHYSICAL REQUIREMENTS Mobility - frequent standing or sitting for extended periods; frequent walking; frequent to occasional twisting; occasional pushing/pulling, bending, kneeling, climbing, squatting and crawling. Lifting - frequent lifting up to 20 pounds and occasional lifting up to 80 pounds may be required, depending upon assignment. Vision - constant use of good overall vision for reading/close up work; frequent use of color perception and eye/hand coordination; occasional use of depth perception and peripheral vision. Dexterity - frequent repetitive motion from writing and using a computer keyboard; frequent grasping, holding and reaching. Hearing/Talking - frequent hearing/talking to others on the telephone and in person SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Selection Plan For questions regarding this recruitment, please contact Preciosa Ayala-Burkhardt, Administrative Technician, at payala@placer.ca.gov or (530) 886-4637. Closing Date/Time: Open Until Filled
CITY OF SUNNYVALE, CA
Sunnyvale, California, United States
Description Principal Client Support Specialist Full-Time Employment Opportunity The position opens on Thursday, November 16, 2023, and the final filing date is Thursday, December 14, 2023 at 5:00 pm or after receiving 100 qualified and completed applications, whichever is first. The City of Sunnyvale is seeking a service-oriented Principal Client Support Specialist for the Information Technology Department. The incumbent will lead, the client support services team, a team dedicated to providing a Citywide service desk, knowledgebase, and end-user device field support. The team focuses on cell phone, radio, mobile device, and desktop computing support along with managing the Information Technology Service Management (ITSM) system which includes IT asset management and change management functions. Strong customer service business-to-technical skills and experience in implementing and supporting client devices, troubleshooting issues, performing systems analysis, multi-tasking, and end-user training and support are essential for this role. This position interacts with department staff and the ideal candidate should demonstrate an exceptional ability to communicate with IT and business staff, consultants, contractors, public, and other project stakeholders effectively and efficiently. The Information Technology Department (ITD) provides secure, reliable, and integrated technology solutions in alignment with the needs and goals throughout the city in a timely manner, while delivering excellence in customer service. Within the department, the Infrastructure Services Division manages the City's server and storage platform, network (voice and data) infrastructure, desktops and laptops, emergency and non-emergency radios, operating system for all hardware, desktop applications and email in a manner that enables City Staff to support the City's operations effectively and efficiently. DEFINITION: Under general direction of an Information Technology Manager, supervises, coordinates, monitors, performs and supports all functions of the ITSM (IT Service Management System) and Service Desk functions such as incident/problem management, request fulfillment, asset management, knowledgebase management, IT service catalog; analyzes, implements, administers, and maintains computer systems, client devices (desktops, laptops, tablets, SmartPhones, etc.), data and voice systems; server/storage systems; provides ongoing technical and operational support and customer service assistance in the use of client devices and City information systems in one or more of the following areas: installation, repair, service desk, and/or training; analyzes, installs, maintains, repairs, tests, trains, monitors and supports new or modified technology and business systems, products, processes and equipment and maintains existing systems under the appropriate Service Level Agreements (SLAs); provides related technical, operational and managerial assistance conducting research, analysis and preparation of reports and making appropriate recommendations; participates in and/or manages infrastructure, system implementation or client services projects to include schedule and resource planning; provides training and technical support to technical staff and end users; closely coordinates and works with departmental managers, system owners, end-users, public officials, the public, vendors, and project teams; executes the Information Technology Strategic Plan; assists in the development and management of the unit's performance measures and budget; supervises and manages staff within the unit; operates as the subject matter expert; and performs related work as required. DISTINGUISHING CHARACTERISTICS Principal Client Support Specialist is the highest level in the classification series. The classification of Principal Client Support Specialist is distinguished from the higher-level Information Technology Manager in that the Information Technology Manager is responsible for the overall administration of the division. This classification is further distinguished from the lower-level Senior Client Support Specialist in that the Principal Client Support Specialist is assigned the most complex duties and responsibilities of the positions in the series, is responsible for the functions within the ITSM, works independently to complete operational and project tasks, lead IT projects, and have full supervisory responsibility. Essential Job Functions ESSENTIAL JOB FUNCTIONS: (May include, but are not limited to, the following): Supervises assigned IT staff; participates in selection process; provides mentorship, guidance and direction; provides and coordinates training; directs and administers evaluations of assigned staff. Assists with the development of department and unit goals and correspondingly aligned goals of assigned staff. Assists in the development and implementation of department or Citywide goals, objectives, policies and procedures; educates employees and managers on technical issues related to area of assignment; analyzes and recommends strategies to improve effectiveness of operation. May represent the Information Technology Department in interdepartmental, interagency and public meetings; acts as staff to and/or serves on Citywide, Regional or Inter-Agency committees and task forces as assigned. Installs, configures, and tests desktop computer hardware, voice and/or data communications equipment, server/storage equipment and software applications and integrates them with related technical and business systems; researches and evaluates new technologies. Performs equipment and system set-up including necessary interconnections and performance monitoring. Provides technical assistance to City employees either in person or over the telephone; troubleshoots hardware and software problems; repairs equipment and software to ensure proper operations; refers problems to appropriate staff as needed. Coordinates with voice and data communications service providers for the installation and maintenance of communication services. Oversees maintenance of the City's telecommunications cable plant provided by contractors. May be required to perform minor cabling work. Provides technical support and customer service assistance either in person, online or over the telephone; resolves problems or escalates to Management as needed. Provides Citywide information technology training standards; develops, coordinates and conducts new employee orientations regarding the City's software applications and voice and/or data communications equipment. Develops, or assists with the development and implementation of policies and procedures consistent with those of the organization to ensure efficient operations; develops and maintains technical user documentation and support materials, including multimedia documentation, replacement schedules, modification of technology standards and recommendations for training programs. Oversees and develops training programs and orientations; develops and approves training materials; provides training to users and technical support staff through both formal and informal training programs. Provides technical support, including testing and equipment maintenance for meetings in the City Council chambers. Maintains and supports business and voicemail systems, call accounting systems, desk sets and other stationary telephone equipment. Provides technical direction, guidance, and customer service assistance to City employees in the operation and use of desktop computers, server/storage and City information systems. Configures and monitors systems based on Cybersecurity practices and procedures. Makes recommendations on new technologies, business processes and/or streamlines functions. Oversees the team and answers, evaluates and prioritizes incoming telephone, voice mail, e-mail, online and in-person requests for assistance from City employees experiencing problems with hardware, software and other information and computer-related technologies; sets priorities and assignment of service requests to resolve problems in the most expedient manner; makes recommendations regarding best solutions and products to meet user's business needs. Assists in analyzing data and preparing reports and technical documentation. Interacts with and assists Network Engineers/System Administrators in troubleshooting and diagnosing desktop computing, server/storage and Local Area Network (LAN) and Wide Area Networks (WAN) problems. Oversees, develops, maintains and approves technical system documentation within the knowledgebase; ensures completion of technical documentation by subordinates. Provides Citywide system alerts, outages or maintenance notices as needed. Ensures compliance with industry and government regulations. Facilitates effective team interaction and cross-functional team coordination. Guides IT staff in the creation of operational procedure manuals as needed. Provides system support to IT staff and serves as a liaison to vendor technical staff. Provides resource and staff loading plans for use on projects. Manages and monitors tasks related to projects or system implementations. Chairs and facilitates meetings where appropriate and distributes minutes to all project team members. Prepares presentation materials for meetings, documents and follows up on important actions and decisions from meetings. Provides verbal and written reports in assigned areas of responsibility. Develops project plans based on standard Project Management guidelines and leads or participates in projects according to the plan. Plans and executes projects according to the IT Strategic Plan. Recommends and assists in the implementation of goals and objectives; establishes schedules and methods for the performance of projects and assignments; implements policies and procedures. Evaluates operations and activities of assigned responsibilities; recommends improvements and modifications; prepares various reports on operations and activities. May report to the EOC in a major event on behalf of an IT Manager. Plan, prioritize, assign, supervise and review the work of assigned staff. Participate in budget preparation and administration for projects, operations or technology investments; monitor and control expenditures. WORKING CONDITIONS Position requires prolonged sitting, standing, walking, reaching, twisting, bending, kneeling, crawling, squatting and stooping in the performance of daily activities. The position also requires repetitive hand movement and fine motor coordination in performing computer installation and repair and preparing reports using a computer keyboard. Additionally, the position requires both near and far vision when repairing and installing computers and/or when reading written reports and work-related documents. Additionally, color vision is required to accurately interpret visual displays and voice and data wiring color code standards. The nature of the work and assignment requires the ability to climb ladders and work in small spaces. Acute hearing is required when communicating by telephone and in person. The need to lift, drag and push equipment and materials weighing up to 50 pounds is also required. Some of these requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodation. Minimum Qualifications MINIMUM QUALIFICATIONS: Education and Experience: The minimum qualifications for education and experience can be met in the one of the following ways: A Technology Certificate from an accredited college or trade school in information technology, computer and information research science, computer engineering, computer applications, web technologies, computer information systems, application development, database design, programming, network architecture, network and computer systems administration, telecommunications administrations, electronic engineering technology, technology project management or related field AND SEVEN years of experience in computer systems support, desktop/user support, general information technology support, telecommunications support or networking support; OR An Associate's degree or have completed 60 semester or 90 quarter units at an accredited college or university in public administration, business administration, systems administration, network systems administration, business information systems, computer science, software information systems, information technology, electronics technology, or related field AND SEVEN years of experience in computer systems support, desktop/user support, general information technology support, telecommunications support or networking support; OR A Bachelor's degree or four years of full-time post-secondary education from an accredited college or university with concentration in computer science, computer engineering, business administration, public administration, information technology, informatics, web science, business information systems, electronics technology or related field AND SIX years of experience in computer systems support, desktop/user support, general information technology support, telecommunications support or networking support; OR At least one of CompTIA A+, NetApp Certified Data Administrator (NCDA), SNIA Certified Storage Professional (SCSP), SNIA Certified Information Architect (SCIA), or one/multiple Microsoft Certified Associate or Engineer Role-based certification AND SEVEN years of experience in computer systems support, desktop/user support, server/storage support, general information technology support, telecommunications support or networking support. NOTE: A Master's of Science degree in Computer Science, Computer Engineering, Computer Information Systems, Public Administration, Business Administration or related field may be substituted for one year of experience. Knowledge of: Depending upon assignment: Principles and practices of excellent customer service. Principles and practices of IT Infrastructure Library (ITIL). Principles and practices of IT Service Management (ITSM) systems to include Incident/Problem Management; Request Fulfilment; Knowledgebase; Asset Management and IT Service Catalogs. Advanced principles and practices of business systems applications, databases, office automation software and operating systems commonly used on desktop computers and networked systems. Advanced principles and practices of computer, business or telecommunications operations, including operating systems and software products; principles and practices of server/storage solutions, local area networks (LAN) and wide area networks (WAN). Principles, practices, methods and techniques of providing customer service, training and providing technical and functional support to end users. Methods and techniques of modern office business software programs, recordkeeping, report preparation, technical documentation and writing. Personal computer hardware, operating systems, common personal computer applications for office automation. Computer peripheral such as printers, copiers, scanners, plotters, and external storage devices. Applicable industry and safety codes and standards. Office methods, procedures, software and equipment. Current developments and trends of client services and service desk call centers. Principles and practices of budget monitoring. Principles and practices of supervision, training and performance evaluation. Methods and techniques to motivate staff and manage effective teams. Applicable industry and safety codes and standards. Cybersecurity practices and procedures. Principles of project management. Ability to: Provide excellent customer service. Supervise, coach, guide and mentor team members. Communicate effectively, orally and in writing, to include translating technical terms into non-technical terms. Identify, analyze and define administrative and technical issues, collect information, establish facts, draw valid conclusions and make appropriate recommendations. Assess the risks and costs of IT operations and developing cost-effective solutions. Supervise the work of subordinate employees and maintain functional relationships with a variety of other technical and non-technical staff. Effectively organize, prioritize and complete work assignments in an expedient and customer service orientation. Provide technical advice and consultation to City staff in person, over the telephone, or by email. Develop project plans based on standard Project Management guidelines and leads or participates in complex client services and ITSM design projects according to the plan, in support of the IT Strategic Plan and City goals. Identify, analyze and resolve customer/user problems; take appropriate corrective action to problems; research technical materials to provide solutions to problems, or refer problems to appropriate staff. Independently develop and coordinate effective administrative and business systems, programs and procedures. Learn more complex principles, practices, techniques and regulations pertaining to assigned duties. Analyze current and future training, data, voice, software/hardware, server/storage requirements and needs; make appropriate recommendations; develop, present and evaluate training programs and new employee training sessions. Effectively interpret and explain applicable processes, regulations, information technology protocols and hardware/software application solutions to users; listen and communicate information to persons with a diverse background of knowledge and experience. Develop and implement revisions to standard operating procedures to improve effectiveness and/or comply with technological changes as appropriate. Perform a variety of tasks in a consistent and accurate manner. Direct, train and assist with the evaluation of assigned staff. Make sound decisions within established guidelines. Prepare and maintain clear, concise and accurate written reports, records and other related documentation. Make public presentations, as necessary. Establish, maintain and promote positive and effective working relationships with employees, other agencies, public officials and the public. Effectively organize, prioritize, follow-up, and use good judgment on work assignments to meet established deadlines. Determine needs for and/or develop administrative/operational policy proposals. Perform alternative cost/benefit analysis for network or server/storage enhancement or replacement and provide recommendations. Develop and maintains technical system documentation. Assist in contract development and negotiation and manage vendor performance. Develop and provides training and materials to end-users and other technical staff. Respond to cybersecurity issues and remediate in a timely manner. Serve as a client liaison to identify and define project requirements, scope and objectives. Willingness to: Provide emergency response to reduce downtime, correct errors or monitor vendor activity surrounding critical system failures, off-hours scheduled maintenance downtime or work on call on a scheduled and as needed basis. Provide services in different geographical locations throughout the City as requested by users or needed. Licenses/Certificates: Possession and maintenance of a valid class C California driver's license and a safe driving record, or the ability to provide alternate transportation which is approved by the appointing authority. Possession and maintenance of CompTIA A+ certification. Possession and maintenance of one or more Microsoft Certified Associate or Engineer Role-based certification(s). DESIRABLE QUALIFICATIONS Public sector employment experience. Proven track record of successfully managing or supervising a Service Desk or Call Center. Proven track record of motivating teams and providing supervision to high-performing teams. Possession and maintenance of the following: ITIL (IT Infrastructure Library) Certification Possession and maintenance of HDI Desktop Support Technician Possession and maintenance of CCNA (Cisco Certified Network Associate) NetApp Certified Data Administrator (NCDA), Microsoft 365 Certified: Modern Desktop Administrator Associate Microsoft 365 Certified: Messaging Administrator Associate Microsoft 365 Certified: Teamwork Administrator Associate Microsoft 365 Certified: Security Administrator Associate Microsoft 365 Certified: Teams Administrator Associate Microsoft 365 Certified: Developer Associate Microsoft Certified: Azure AI Engineer Associate Microsoft Certified: Azure Administrator Associate Microsoft Certified: Azure Developer Associate Microsoft Certified: Azure Security Engineer Associate Microsoft Certified: Data Analyst Associate Microsoft Certified: Azure Data Scientist Associate Microsoft Certified: Azure Data Engineer Associate Microsoft Certified: Azure Database Administrator Associate Microsoft 365 Certified: Enterprise Administrator Expert Microsoft Certified: Azure Solutions Architect Expert Microsoft Certified: Azure DevOps Engineer Expert Microsoft Certified: Dynamics 365 + Power Platform Solution Architect Expert Microsoft Certified: Dynamics 365: Finance and Operations Apps Solution Architect Expert SNIA Certified Storage Professional ( SCSP ) SNIA Certified Information Architect ( SCIA ) Application and Selection Process APPLICATION PROCESS The application period closes on Thursday, December 14, 2023, at 5:00 pm (postmarks or faxes are not accepted) or after receiving 100 qualified and completed applications, whichever is first. Candidates are asked to fully describe any training, education, experience, or skills relevant to this position. Electronic applications may be submitted online through the City's employment page at https://sunnyvale.ca.gov , and click on 'City jobs'. Late or incomplete applications will not be accepted. EXAM PROCESS Applications will be competitively screened based on the minimum qualifications of this position. Based upon a review of the application materials, the most qualified candidates will be invited to participate in the oral examination process scheduled for January 9, 2024 or January 11, 2024. (Note: The examination process may be changed as deemed necessary by the Director of Human Resources). SELECTION PROCESS Those candidates that receive a passing score on the examination will be placed on an eligibility list for up to one year, in accordance with the City's Civil Service Rules and Administrative Policies. Top candidates on the eligibility list will be invited to participate in a selection interview with the department tentatively scheduled for January 22-23, 2024 . Any candidate that is selected by the hiring department will be required to successfully complete a pre-employment process, which may consist of a background history check, as well as a medical exam(s) administered by a City selected physician(s) before hire. Prior to starting work, all newly-hired employees will be fingerprinted to check conviction history. A conviction history will not necessarily disqualify an applicant from appointment; however, failure to disclose conviction history will result in refusal of employment or termination. Positions which are covered by the Department of Transportation regulations are required to submit to a pre-employment drug test and to random drug and alcohol testing. INFORMATION ABOUT PROOF OF EDUCATION Please note: Any successful candidate, selected by the hiring department will be required to submit proof of education (i.e. original copy of the diploma or college/university transcripts). ADDITIONAL INFORMATION Positions in this job classification are represented by the Sunnyvale Employees Association (SEA). The information contained within this announcement may be modified or revoked without notice and does not constitute either an expressed or implied contract. The City of Sunnyvale is an Equal Opportunity Employer. It is the policy of the City of Sunnyvale not to discriminate against all qualified applicants or employees on the basis of actual or perceived race, religion (including religious dress or grooming practice), color, sex (includes gender, pregnancy, childbirth, medical conditions related to pregnancy or childbirth, breastfeeding or medical conditions related to breastfeeding), gender identity and/or gender expression, sexual orientation (including heterosexuality, homosexuality and bisexuality), ethnic or national origin, ancestry, citizenship status, uniformed service member status, marital status, family relationship, age, cancer or HIV/AIDS related medical condition, genetic characteristics and/or genetic information, and physical or mental disability. Applicants needing special accommodations for testing should submit a request to the Department of Human Resources at time of application. Summary of Sunnyvale's Employees Association SEA Notice of CFRA (California Family Rights Act) Rights and Obligations Closing Date/Time: 12/14/2023 5:00 PM Pacific
Nov 17, 2023
Full Time
Description Principal Client Support Specialist Full-Time Employment Opportunity The position opens on Thursday, November 16, 2023, and the final filing date is Thursday, December 14, 2023 at 5:00 pm or after receiving 100 qualified and completed applications, whichever is first. The City of Sunnyvale is seeking a service-oriented Principal Client Support Specialist for the Information Technology Department. The incumbent will lead, the client support services team, a team dedicated to providing a Citywide service desk, knowledgebase, and end-user device field support. The team focuses on cell phone, radio, mobile device, and desktop computing support along with managing the Information Technology Service Management (ITSM) system which includes IT asset management and change management functions. Strong customer service business-to-technical skills and experience in implementing and supporting client devices, troubleshooting issues, performing systems analysis, multi-tasking, and end-user training and support are essential for this role. This position interacts with department staff and the ideal candidate should demonstrate an exceptional ability to communicate with IT and business staff, consultants, contractors, public, and other project stakeholders effectively and efficiently. The Information Technology Department (ITD) provides secure, reliable, and integrated technology solutions in alignment with the needs and goals throughout the city in a timely manner, while delivering excellence in customer service. Within the department, the Infrastructure Services Division manages the City's server and storage platform, network (voice and data) infrastructure, desktops and laptops, emergency and non-emergency radios, operating system for all hardware, desktop applications and email in a manner that enables City Staff to support the City's operations effectively and efficiently. DEFINITION: Under general direction of an Information Technology Manager, supervises, coordinates, monitors, performs and supports all functions of the ITSM (IT Service Management System) and Service Desk functions such as incident/problem management, request fulfillment, asset management, knowledgebase management, IT service catalog; analyzes, implements, administers, and maintains computer systems, client devices (desktops, laptops, tablets, SmartPhones, etc.), data and voice systems; server/storage systems; provides ongoing technical and operational support and customer service assistance in the use of client devices and City information systems in one or more of the following areas: installation, repair, service desk, and/or training; analyzes, installs, maintains, repairs, tests, trains, monitors and supports new or modified technology and business systems, products, processes and equipment and maintains existing systems under the appropriate Service Level Agreements (SLAs); provides related technical, operational and managerial assistance conducting research, analysis and preparation of reports and making appropriate recommendations; participates in and/or manages infrastructure, system implementation or client services projects to include schedule and resource planning; provides training and technical support to technical staff and end users; closely coordinates and works with departmental managers, system owners, end-users, public officials, the public, vendors, and project teams; executes the Information Technology Strategic Plan; assists in the development and management of the unit's performance measures and budget; supervises and manages staff within the unit; operates as the subject matter expert; and performs related work as required. DISTINGUISHING CHARACTERISTICS Principal Client Support Specialist is the highest level in the classification series. The classification of Principal Client Support Specialist is distinguished from the higher-level Information Technology Manager in that the Information Technology Manager is responsible for the overall administration of the division. This classification is further distinguished from the lower-level Senior Client Support Specialist in that the Principal Client Support Specialist is assigned the most complex duties and responsibilities of the positions in the series, is responsible for the functions within the ITSM, works independently to complete operational and project tasks, lead IT projects, and have full supervisory responsibility. Essential Job Functions ESSENTIAL JOB FUNCTIONS: (May include, but are not limited to, the following): Supervises assigned IT staff; participates in selection process; provides mentorship, guidance and direction; provides and coordinates training; directs and administers evaluations of assigned staff. Assists with the development of department and unit goals and correspondingly aligned goals of assigned staff. Assists in the development and implementation of department or Citywide goals, objectives, policies and procedures; educates employees and managers on technical issues related to area of assignment; analyzes and recommends strategies to improve effectiveness of operation. May represent the Information Technology Department in interdepartmental, interagency and public meetings; acts as staff to and/or serves on Citywide, Regional or Inter-Agency committees and task forces as assigned. Installs, configures, and tests desktop computer hardware, voice and/or data communications equipment, server/storage equipment and software applications and integrates them with related technical and business systems; researches and evaluates new technologies. Performs equipment and system set-up including necessary interconnections and performance monitoring. Provides technical assistance to City employees either in person or over the telephone; troubleshoots hardware and software problems; repairs equipment and software to ensure proper operations; refers problems to appropriate staff as needed. Coordinates with voice and data communications service providers for the installation and maintenance of communication services. Oversees maintenance of the City's telecommunications cable plant provided by contractors. May be required to perform minor cabling work. Provides technical support and customer service assistance either in person, online or over the telephone; resolves problems or escalates to Management as needed. Provides Citywide information technology training standards; develops, coordinates and conducts new employee orientations regarding the City's software applications and voice and/or data communications equipment. Develops, or assists with the development and implementation of policies and procedures consistent with those of the organization to ensure efficient operations; develops and maintains technical user documentation and support materials, including multimedia documentation, replacement schedules, modification of technology standards and recommendations for training programs. Oversees and develops training programs and orientations; develops and approves training materials; provides training to users and technical support staff through both formal and informal training programs. Provides technical support, including testing and equipment maintenance for meetings in the City Council chambers. Maintains and supports business and voicemail systems, call accounting systems, desk sets and other stationary telephone equipment. Provides technical direction, guidance, and customer service assistance to City employees in the operation and use of desktop computers, server/storage and City information systems. Configures and monitors systems based on Cybersecurity practices and procedures. Makes recommendations on new technologies, business processes and/or streamlines functions. Oversees the team and answers, evaluates and prioritizes incoming telephone, voice mail, e-mail, online and in-person requests for assistance from City employees experiencing problems with hardware, software and other information and computer-related technologies; sets priorities and assignment of service requests to resolve problems in the most expedient manner; makes recommendations regarding best solutions and products to meet user's business needs. Assists in analyzing data and preparing reports and technical documentation. Interacts with and assists Network Engineers/System Administrators in troubleshooting and diagnosing desktop computing, server/storage and Local Area Network (LAN) and Wide Area Networks (WAN) problems. Oversees, develops, maintains and approves technical system documentation within the knowledgebase; ensures completion of technical documentation by subordinates. Provides Citywide system alerts, outages or maintenance notices as needed. Ensures compliance with industry and government regulations. Facilitates effective team interaction and cross-functional team coordination. Guides IT staff in the creation of operational procedure manuals as needed. Provides system support to IT staff and serves as a liaison to vendor technical staff. Provides resource and staff loading plans for use on projects. Manages and monitors tasks related to projects or system implementations. Chairs and facilitates meetings where appropriate and distributes minutes to all project team members. Prepares presentation materials for meetings, documents and follows up on important actions and decisions from meetings. Provides verbal and written reports in assigned areas of responsibility. Develops project plans based on standard Project Management guidelines and leads or participates in projects according to the plan. Plans and executes projects according to the IT Strategic Plan. Recommends and assists in the implementation of goals and objectives; establishes schedules and methods for the performance of projects and assignments; implements policies and procedures. Evaluates operations and activities of assigned responsibilities; recommends improvements and modifications; prepares various reports on operations and activities. May report to the EOC in a major event on behalf of an IT Manager. Plan, prioritize, assign, supervise and review the work of assigned staff. Participate in budget preparation and administration for projects, operations or technology investments; monitor and control expenditures. WORKING CONDITIONS Position requires prolonged sitting, standing, walking, reaching, twisting, bending, kneeling, crawling, squatting and stooping in the performance of daily activities. The position also requires repetitive hand movement and fine motor coordination in performing computer installation and repair and preparing reports using a computer keyboard. Additionally, the position requires both near and far vision when repairing and installing computers and/or when reading written reports and work-related documents. Additionally, color vision is required to accurately interpret visual displays and voice and data wiring color code standards. The nature of the work and assignment requires the ability to climb ladders and work in small spaces. Acute hearing is required when communicating by telephone and in person. The need to lift, drag and push equipment and materials weighing up to 50 pounds is also required. Some of these requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodation. Minimum Qualifications MINIMUM QUALIFICATIONS: Education and Experience: The minimum qualifications for education and experience can be met in the one of the following ways: A Technology Certificate from an accredited college or trade school in information technology, computer and information research science, computer engineering, computer applications, web technologies, computer information systems, application development, database design, programming, network architecture, network and computer systems administration, telecommunications administrations, electronic engineering technology, technology project management or related field AND SEVEN years of experience in computer systems support, desktop/user support, general information technology support, telecommunications support or networking support; OR An Associate's degree or have completed 60 semester or 90 quarter units at an accredited college or university in public administration, business administration, systems administration, network systems administration, business information systems, computer science, software information systems, information technology, electronics technology, or related field AND SEVEN years of experience in computer systems support, desktop/user support, general information technology support, telecommunications support or networking support; OR A Bachelor's degree or four years of full-time post-secondary education from an accredited college or university with concentration in computer science, computer engineering, business administration, public administration, information technology, informatics, web science, business information systems, electronics technology or related field AND SIX years of experience in computer systems support, desktop/user support, general information technology support, telecommunications support or networking support; OR At least one of CompTIA A+, NetApp Certified Data Administrator (NCDA), SNIA Certified Storage Professional (SCSP), SNIA Certified Information Architect (SCIA), or one/multiple Microsoft Certified Associate or Engineer Role-based certification AND SEVEN years of experience in computer systems support, desktop/user support, server/storage support, general information technology support, telecommunications support or networking support. NOTE: A Master's of Science degree in Computer Science, Computer Engineering, Computer Information Systems, Public Administration, Business Administration or related field may be substituted for one year of experience. Knowledge of: Depending upon assignment: Principles and practices of excellent customer service. Principles and practices of IT Infrastructure Library (ITIL). Principles and practices of IT Service Management (ITSM) systems to include Incident/Problem Management; Request Fulfilment; Knowledgebase; Asset Management and IT Service Catalogs. Advanced principles and practices of business systems applications, databases, office automation software and operating systems commonly used on desktop computers and networked systems. Advanced principles and practices of computer, business or telecommunications operations, including operating systems and software products; principles and practices of server/storage solutions, local area networks (LAN) and wide area networks (WAN). Principles, practices, methods and techniques of providing customer service, training and providing technical and functional support to end users. Methods and techniques of modern office business software programs, recordkeeping, report preparation, technical documentation and writing. Personal computer hardware, operating systems, common personal computer applications for office automation. Computer peripheral such as printers, copiers, scanners, plotters, and external storage devices. Applicable industry and safety codes and standards. Office methods, procedures, software and equipment. Current developments and trends of client services and service desk call centers. Principles and practices of budget monitoring. Principles and practices of supervision, training and performance evaluation. Methods and techniques to motivate staff and manage effective teams. Applicable industry and safety codes and standards. Cybersecurity practices and procedures. Principles of project management. Ability to: Provide excellent customer service. Supervise, coach, guide and mentor team members. Communicate effectively, orally and in writing, to include translating technical terms into non-technical terms. Identify, analyze and define administrative and technical issues, collect information, establish facts, draw valid conclusions and make appropriate recommendations. Assess the risks and costs of IT operations and developing cost-effective solutions. Supervise the work of subordinate employees and maintain functional relationships with a variety of other technical and non-technical staff. Effectively organize, prioritize and complete work assignments in an expedient and customer service orientation. Provide technical advice and consultation to City staff in person, over the telephone, or by email. Develop project plans based on standard Project Management guidelines and leads or participates in complex client services and ITSM design projects according to the plan, in support of the IT Strategic Plan and City goals. Identify, analyze and resolve customer/user problems; take appropriate corrective action to problems; research technical materials to provide solutions to problems, or refer problems to appropriate staff. Independently develop and coordinate effective administrative and business systems, programs and procedures. Learn more complex principles, practices, techniques and regulations pertaining to assigned duties. Analyze current and future training, data, voice, software/hardware, server/storage requirements and needs; make appropriate recommendations; develop, present and evaluate training programs and new employee training sessions. Effectively interpret and explain applicable processes, regulations, information technology protocols and hardware/software application solutions to users; listen and communicate information to persons with a diverse background of knowledge and experience. Develop and implement revisions to standard operating procedures to improve effectiveness and/or comply with technological changes as appropriate. Perform a variety of tasks in a consistent and accurate manner. Direct, train and assist with the evaluation of assigned staff. Make sound decisions within established guidelines. Prepare and maintain clear, concise and accurate written reports, records and other related documentation. Make public presentations, as necessary. Establish, maintain and promote positive and effective working relationships with employees, other agencies, public officials and the public. Effectively organize, prioritize, follow-up, and use good judgment on work assignments to meet established deadlines. Determine needs for and/or develop administrative/operational policy proposals. Perform alternative cost/benefit analysis for network or server/storage enhancement or replacement and provide recommendations. Develop and maintains technical system documentation. Assist in contract development and negotiation and manage vendor performance. Develop and provides training and materials to end-users and other technical staff. Respond to cybersecurity issues and remediate in a timely manner. Serve as a client liaison to identify and define project requirements, scope and objectives. Willingness to: Provide emergency response to reduce downtime, correct errors or monitor vendor activity surrounding critical system failures, off-hours scheduled maintenance downtime or work on call on a scheduled and as needed basis. Provide services in different geographical locations throughout the City as requested by users or needed. Licenses/Certificates: Possession and maintenance of a valid class C California driver's license and a safe driving record, or the ability to provide alternate transportation which is approved by the appointing authority. Possession and maintenance of CompTIA A+ certification. Possession and maintenance of one or more Microsoft Certified Associate or Engineer Role-based certification(s). DESIRABLE QUALIFICATIONS Public sector employment experience. Proven track record of successfully managing or supervising a Service Desk or Call Center. Proven track record of motivating teams and providing supervision to high-performing teams. Possession and maintenance of the following: ITIL (IT Infrastructure Library) Certification Possession and maintenance of HDI Desktop Support Technician Possession and maintenance of CCNA (Cisco Certified Network Associate) NetApp Certified Data Administrator (NCDA), Microsoft 365 Certified: Modern Desktop Administrator Associate Microsoft 365 Certified: Messaging Administrator Associate Microsoft 365 Certified: Teamwork Administrator Associate Microsoft 365 Certified: Security Administrator Associate Microsoft 365 Certified: Teams Administrator Associate Microsoft 365 Certified: Developer Associate Microsoft Certified: Azure AI Engineer Associate Microsoft Certified: Azure Administrator Associate Microsoft Certified: Azure Developer Associate Microsoft Certified: Azure Security Engineer Associate Microsoft Certified: Data Analyst Associate Microsoft Certified: Azure Data Scientist Associate Microsoft Certified: Azure Data Engineer Associate Microsoft Certified: Azure Database Administrator Associate Microsoft 365 Certified: Enterprise Administrator Expert Microsoft Certified: Azure Solutions Architect Expert Microsoft Certified: Azure DevOps Engineer Expert Microsoft Certified: Dynamics 365 + Power Platform Solution Architect Expert Microsoft Certified: Dynamics 365: Finance and Operations Apps Solution Architect Expert SNIA Certified Storage Professional ( SCSP ) SNIA Certified Information Architect ( SCIA ) Application and Selection Process APPLICATION PROCESS The application period closes on Thursday, December 14, 2023, at 5:00 pm (postmarks or faxes are not accepted) or after receiving 100 qualified and completed applications, whichever is first. Candidates are asked to fully describe any training, education, experience, or skills relevant to this position. Electronic applications may be submitted online through the City's employment page at https://sunnyvale.ca.gov , and click on 'City jobs'. Late or incomplete applications will not be accepted. EXAM PROCESS Applications will be competitively screened based on the minimum qualifications of this position. Based upon a review of the application materials, the most qualified candidates will be invited to participate in the oral examination process scheduled for January 9, 2024 or January 11, 2024. (Note: The examination process may be changed as deemed necessary by the Director of Human Resources). SELECTION PROCESS Those candidates that receive a passing score on the examination will be placed on an eligibility list for up to one year, in accordance with the City's Civil Service Rules and Administrative Policies. Top candidates on the eligibility list will be invited to participate in a selection interview with the department tentatively scheduled for January 22-23, 2024 . Any candidate that is selected by the hiring department will be required to successfully complete a pre-employment process, which may consist of a background history check, as well as a medical exam(s) administered by a City selected physician(s) before hire. Prior to starting work, all newly-hired employees will be fingerprinted to check conviction history. A conviction history will not necessarily disqualify an applicant from appointment; however, failure to disclose conviction history will result in refusal of employment or termination. Positions which are covered by the Department of Transportation regulations are required to submit to a pre-employment drug test and to random drug and alcohol testing. INFORMATION ABOUT PROOF OF EDUCATION Please note: Any successful candidate, selected by the hiring department will be required to submit proof of education (i.e. original copy of the diploma or college/university transcripts). ADDITIONAL INFORMATION Positions in this job classification are represented by the Sunnyvale Employees Association (SEA). The information contained within this announcement may be modified or revoked without notice and does not constitute either an expressed or implied contract. The City of Sunnyvale is an Equal Opportunity Employer. It is the policy of the City of Sunnyvale not to discriminate against all qualified applicants or employees on the basis of actual or perceived race, religion (including religious dress or grooming practice), color, sex (includes gender, pregnancy, childbirth, medical conditions related to pregnancy or childbirth, breastfeeding or medical conditions related to breastfeeding), gender identity and/or gender expression, sexual orientation (including heterosexuality, homosexuality and bisexuality), ethnic or national origin, ancestry, citizenship status, uniformed service member status, marital status, family relationship, age, cancer or HIV/AIDS related medical condition, genetic characteristics and/or genetic information, and physical or mental disability. Applicants needing special accommodations for testing should submit a request to the Department of Human Resources at time of application. Summary of Sunnyvale's Employees Association SEA Notice of CFRA (California Family Rights Act) Rights and Obligations Closing Date/Time: 12/14/2023 5:00 PM Pacific