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Working Title: Customer Service Coordinator Classification Title: Administrative Support Coordinator I Posting Details Priority Application Date (Posting will remain open until filled): Tuesday, September 3, 2024 @ 11:55pm PST Hiring Preference Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2,5,7, and 9 will be given first consideration in the recruitment. Position Summary Position requires overseeing and covering front desk reception duties, including walk-ins, phone calls, e-mails and other forms of communication for the department. Position also involves training and oversight of student assistants providing relief coverage at the front office, as well as working in coordination with Access Coordinators, the ASL/CART Coordinator, and Director regarding scheduling and communication needs. FLSA : Non-Exempt (Eligible for overtime compensation) Anticipated Hiring Range : Anticipated hiring range at the minimum of the classification range ($3,680/month) CSU Classification Salary Range : $3,680 - $5,783 per month Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 1 Recruitment Type : Regular (Probationary) Time Base : Full-Time Pay Plan : 12 months Work Hours : Monday- Friday, 8:00am- 5:00pm. This position will be working on-site in the Disability Access Center. Department Information The Disability Access Center (DAC) offers a wide range of accommodation services that ensure students with disabilities have equal access and opportunity to pursue their educational goals. Working collaboratively with students, faculty, staff, and administrators, DAC provides campus-wide consultation and serves as a primary information resource on disability-related issues to the campus community. For more information, visit: https://www.csus.edu/student-affairs/centers-programs/services-students-disabilities/ Minimum Qualifications Entry to this classification requires a fully functional knowledge of and skill in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Additionally, incumbents are expected to have a thorough knowledge of English grammar, spelling, and punctuation and be able to clearly communicate orally and in writing. Some positions may require a knowledge of business mathematics beyond basic arithmetic. The ability to use and quickly learn new office support technology systems and software packages is also a prerequisite. These entry qualifications would normally be obtained through a high school program, technical/vocational program, or their equivalents combined with several years of related office work experience. Required Qualifications Demonstrated good communication and interpersonal skills in interacting and communicating effectively with all levels of staff and external constituencies, both verbally and in writing Thorough knowledge of English grammar, punctuation, and spelling Familiar and proficient with Microsoft Word, Outlook, Excel, Power Point, Oracle (in Client Server -Windows), CMS, and other database software systems Ability to use and operate a personal computer, printer, photocopy machine, multi-line telephone, and other technology Thorough knowledge of office methods, procedures, and practices Demonstrated competence in understanding, interpreting, and communicating procedures, policies, information, ideas, and instructions Ability to work independently and prioritize and complete multiple tasks with attention to detail Ability to apply sound judgment, discretion, and initiative in addressing problems and developing practical and thorough solutions Ability to maintain confidentiality related to department and student records according to applicable laws and regulations Ability to perform standard arithmetic functions of a transactional nature, including tracking and comparing data Demonstrated competence in effectively presenting standard information in writing Ability to follow instructions and ask questions when needed Ability and/or interest in working with individuals with disabilities Ability to train, provide lead work direction and monitor student assistant receptionist Commitment to maintaining a welcoming and inclusive work environment with diverse Preferred Qualifications Experience working in a fast-paced student services office setting Documents Needed to Apply Resume Cover Letter About Sacramento State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to learning and student success ; teaching, research, scholarship and creative activity ; justice, diversity, equity and inclusion ; resource development and sustainability ; dedicated community engagement , and wellness and safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State? page. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act), the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request from the Office of Clery Compliance & Training by emailing clery@csus.edu . Under the Clery Act, this position may be designated as a Campus Security Authority (CSA) depending upon the role on campus and/or job duties. If this position is identified by the Director of Clery Compliance & Training as a CSA position, you will be notified via email and will be assigned the appropriate training in CSU Learn. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. COVID19 Vaccination Policy Effective May 2023, per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Eligibility Verification Candidate must furnish proof of eligibility to work in the U.S. California State University, Sacramento is not a sponsoring agency for staff and management positions (ie. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Aug 20 2024 Pacific Daylight Time Applications close: Closing Date/Time:

Marketing Statement Ride BART to a satisfying career that lets you both: 1) make a difference to Bay Area residents, and 2) enjoy excellent pay, benefits, and employment stability. BART is looking for people who like to be challenged, work in a fast-paced environment, and have a passion for connecting riders to work, school and other places they need to go. BART offers a competitive salary, comprehensive health benefits, paid time off, and the CalPERS retirement program. Job Summary PAY RATE SEIU Professional Grade 16 $59.76/hour (Step 1) - $78.12/hour (Step 5) External candidates start at step 1 ($59.76/hour) REPORTS TO D. Garcia CURRENT ASSIGNMENT This position will be used to fill one (1) Sr. Computer Support Coordinator vacancy. The Senior Computer Support Coordinator (SCSC) is responsible for providing expert technical support, strategy, independent research and analysis for workgroup and enterprise systems in the focused areas of Enterprise Networking - packet routing and switching, network monitoring, Wi-Fi access, tuning and management, infrastructure security; Network/Server Operating Systems (NOS) i.e. Windows, Linux and Unix, Administration of Virtualization platforms for desktops and servers, server and operating systems security; and Enterprise application systems and environment support. As part of the support team, the Sr. Computer Support Coordinator will utilize in-depth knowledge on the technical environment to assist the general computer end user population including the areas of desktops, servers and networking technologies and software applications in workgroup and enterprise environments. This position is distinguished from Computer Support Coordinator in that this class of work includes the entire life cycle of networked systems from survey to analysis, to design, implementation and maintenance. The Sr. Computer Support Coordinator position involves substantial contact with end user department staff to ascertain system needs and provide technical assistance with many of the following; AV systems and technology, Back-up and Data Recovery, Disaster Recovery as a Service, Fax & Voice over Data solutions, and Data Center administration. SELECTION PROCESS This is a SEIU Local 1021 Bargaining unit position. However, All SEIU members must follow the "Bid Form Process", failure to comply will invalidate an employee's application. The Employment Office will screen bids/applications/resumes against the minimum qualifications. Those candidates who meet the minimum qualifications will be referred to the hiring department for further consideration. The selection process may involve a skills/performance test, written exam, and/or a panel interview. Outside applicants will not be considered until all employees who have applied have been considered first. All applicants are asked to complete the application and/or Bid Form in full, indicating dates of employment, all positions held, hours worked, and a full description of duties. Online applicants are invited to electronically attach a resume to the application form to provide supplemental information but should not consider the resume a substitute for the Bid or application form. The selection process will include a screening for minimum qualifications as listed in this posting and may additionally involve a skills/performance test, written exam, and/or a panel interview. Outside applicants will not be considered until all employees who have applied have been considered first. APPLICATION PROCESS This is a SEIU Local 1021 Bargaining unit position. However, all full-time SEIU District employees must follow the internal maintenance "Short Form Application for District Pools" process. Failure to comply will invalidate employee's application. As actual vacancies occur, District employees on the internal eligibility list will be considered before outside candidates. External applicants may only apply on line, at www.bart.gov/jobs . Applicants needing assistance with the on line application process may receive additional information by calling (510) 464-6112. The Employment Office will screen short form applications and resumes against the minimum qualifications. Those candidates who meet the minimum qualifications will be referred to the hiring department for further consideration. The selection process will involve a skills/performance test, written exam, and/or a panel interview. Outside applicants will not be considered until all employees who have applied have been considered first. All applicants are asked to complete the application in full, indicating dates of employment, all positions held, hours worked, and a full description of duties. On line applicants are invited to electronically attach a resume to the application form to provide supplemental information, but should not consider the resume a substitute for the application form itself. Examples of Duties Under direction and guidance from IT Business Systems Operations Supervisor, Division Manager or Chief Information Officer , provide independent analysis and research on computer problem incidents, problems and requests affecting individual users and workgroups but focusing mainly on enterprise level solutions, standardization in hardware and software architecture to ensure scalability to accommodate future growth while maintaining compatibility/inter-operability with existing and legacy systems still in production use. Develop maintain and update documentation and procedures for enterprise systems and enforce Office of the CIO policies, standards and procedures. Provide full-time Primary Systems Administration for workgroup and enterprise systems for IP network, Storage Area Network, servers and infrastructure management application systems for physical and virtual environments, initiate and lead resolution of complex technical issues and problems in enterprise environments in timely manner. Provide systems analysis, design, implementation, planning and administration at enterprise level i.e, multiple workgroups managed centrally using enterprise tools that proactively monitor large systems such as setting up alerts for enterprise systems. Provide Subject Matter Expertise in the following areas: Desktop Deployment and Configuration Management, IP Network and Routing/Switching for wired and wireless network infrastructure, Storage Network and Back Up System, Servers/Network Operating Systems. May be required lead of technical projects and teams through partial and/or all project phases: project initiation, development, implementation and Close-out phases, coordinate large technical and functional teams on CIO projects and implementations for enterprise systems as assigned. Represent CIO on projects sponsored by other business departments. May be required to mentor and train lower and equal level CSCs on projects. Minimum Qualifications Education Bachelor's degree in Computer Science, Information Systems or a closely related field. Certifications in network and server engineering/administration and configuration are highly desirable. Experience Five years of (full-time equivalent) verifiable experience with increasing responsibilities and results in providing workgroup and enterprise solutions to medium-sized and large organizations in a highly complex IT environment. Responsibilities within these five years must include hands-on infrastructure systems design and administration include two (2) years of technical project management and/or lead experience. Substitution Additional experience as outlined above may be substituted for the education on a year-for-year basis. Bachelor’s degree from an accredited four-year college is preferred. Knowledge and Skills Knowledge of : Configuring and maintaining the following hardware: Desktops, Laptops and Other Endpoint Devices Network Interface Cards and Wireless Adapters Routers, Switches, Network Controllers and Wireless Access Points Enterprise Backup Systems (tape and disk) Standalone, Rack-mounted and Blade Servers Local, Metropolitan and Wide Area Network Copper and Fiber cabling Power and Cooling Requirements for Data Center and equipment Other Hardware as Needed Configuring, using and supporting the following software and systems services: Computer Operating Systems for Servers, Desktop/Laptops, such as DOS, Novell Open Enterprise Server (OES) and Apple operating systems for personal devices Business Productivity Office Professional Applications Enterprise Email (client and server) Driver installation for peripherals i.e. printers, scanners Manage Enterprise Backup Systems (tape and disk) IT Service Management software for Help Desk Configuration Management, Automated Software Distribution and Asset Inventory, Remote Control for PCs and other Devices Network Performance Monitoring and Management Antivirus software (client and server) Skill in : Troubleshooting integration issues of enterprise systems Troubleshooting desktop/laptop/server hardware/software and network troubleshooting physical and virtualized network, server, storage and desktop environments Configuration, maintenance and troubleshooting enterprise systems configuration and operating systems i.e. Microsoft Windows, Novell, Linux and Unix IP networking in enterprise wired and wireless environments as well as enterprise systems configuration and operating systems Configuring and maintenance of complex enterprise systems including network routers, switches and controllers, blade servers, server clusters, storage area networks and systems management tools for enterprise, network, storage systems, configuration management and control in physical and virtualized environments. Technical concepts and technologies that Office of the CIO implements and to quickly design standards, procedures, performance metrics, strategies and methodologies for implementations that can be re-used for future projects and implementations. Leadership in defining complex enterprise issues/problems and implementing large-scale impact solutions. Developing approaches and strategies to minimize risk for systems implementations /migrations and develop /execute project plans for IT Projects and implementations for enterprise systems. Working well with others and provide excellent customer service. Equal Employment Opportunity GroupBox1 The San Francisco Bay Area Rapid Transit District is an equal opportunity employer. Applicants shall not be discriminated against because of race, color, sex, sexual orientation, gender identity, gender expression, age (40 and above), religion, national origin (including language use restrictions), disability (mental and physical, including HIV and AIDS), ancestry, marital status, military status, veteran status, medical condition (cancer/genetic characteristics and information), or any protected category prohibited by local, state or federal laws. The BART Human Resources Department will make reasonable efforts in the examination process to accommodate persons with disabilities or for religious reasons. Please advise the Human Resources Department of any special needs in advance of the examination by emailing at least 5 days before your examination date at employment@bart.gov . Qualified veterans may be eligible to obtain additional veteran's credit in the selection process for this recruitment (effective Jan. 1, 2013). To obtain the credit, veterans must attach to the application a DD214 discharge document or proof of disability and complete/submit the Veteran's Preference Application no later than the closing date of the posting. For more information about this credit please go to the Veteran's Preference Policy and Application link at www.bart.gov/jobs . The San Francisco Bay Area Rapid Transit District (BART) prides itself in offering best in class benefits packages to employees of the District. Currently, the following benefits may be available to employees in this job classification. Highlights Medical Coverage (or $350/month if opted out) Dental Coverage Vision Insurance (Basic and Enhanced Plans Available) Retirement Plan through the CA Public Employees’ Retirement System (CalPERS) 2% @ 55 (Classic Members) 2% @ 62 (PEPRA Members) Reciprocity available for existing members of many other public retirement systems (see BART website and/or CalPERS website for details) Money Purchase Pension Plan (in-lieu of participating in Social Security tax) 6.65% employer contribution up to annual maximum of $1,868.65 Deferred Compensation & Roth 457 Sick Leave Accruals (12 days per year) Vacation Accruals (3-6 weeks based on time worked w/ the District) Holidays: 10 observed holidays and 3 floating holidays Life Insurance w/ ability to obtain additional coverage Accidental Death and Dismemberment (AD&D) Insurance Survivor Benefits through BART Short-Term Disability Insurance Long-Term Disability Insurance Flexible Spending Accounts: Health and Dependent Care Commuter Benefits Free BART Passes for BART employees and eligible family members. Closing Date/Time: 9/29/2024 11:59 PM Pacific

The City of Temecula is an Equal Opportunity Employer. Position Description Position Description Join the City of Temecula’s Aquatics Division and their nationally recognized and award-winning aquatics program! The Community Services Department is hiring a full-time benefited Aquatics Coordinator. The Aquatics Division has two year round aquatic facilities and two seasonal aquatic facilities with a staff of 120. A collaborative team of Aquatic Supervisors oversees all four facilities. We teach over 4,000 swim lessons per year and serve 30,000 per month in the busy summer season. Aquatics Coordinator Position: This position is responsible for developing, implementing, and maintaining a diverse range of aquatic programs and activities for all ages and abilities. This role involves community engagement, event planning, scheduling, and marketing. The Aquatics Coordinator will also focus on volunteer coordination, staff training, and staff development for a cohesive, safety focused team of aquatics professionals. Ideal Candidate: The ideal candidate will have a passion for program development and community engagement who will excel in creating a safe and welcoming aquatic environment for all. We seek a motivated leader who possesses strong communication and scheduling abilities, along with a proven track record of coordinating and conducting staff training. Knowledge of aquatics industry rules and regulations is essential, and the ability to teach relevant courses is highly desirable. Our Community and Staff: City of Temecula is nestled in the heart of Southern California Wine Country! Located just 60 miles north of San Diego and 90 miles southeast of Los Angeles; Temecula is a beautiful, family friendly City offering outstanding quality of life, beautiful neighborhoods, parks, and amenities. With a current population of just over 108,000, the City of Temecula employs a highly skilled workforce of over 350 employees. Employees enjoy competitive compensation, rich benefit packages and leadership that recognizes and values our diverse employee population. Strong focus on employee morale, wellness, and family help to ensure a healthy work life balance for Temecula staff. This recruitment will remain open until filled. Please Note: Certifications are required at time of application. Please attach all certifications to your application. Applications will not be accepted without the required attachments. DEFINITION Under general supervision, performs responsible Community Services work in a Community Services facility, program and/or area with a limited degree of independence. DISTINGUISHING CHARACTERISTICS The Community Services Coordinator I is the Advanced Journey level classification in the Community Services series. The employee will assist in conducting Community Services program activities in area(s) of assignment. May be assigned to work directly with the public. The ability to provide a high level of customer service is extremely important. The Community Services Coordinator I is distinguished from the Community Services Specialist I by the level of responsibility assumed and the complexity of duties assigned. SUPERVISION RECEIVED AND EXERCISED Receives general supervision from the Director of Community Services or his/her designee. May provide lead supervision to assigned staff. Examples of Duties Duties may include, but are not limited to, the following: (All Assignments) Coordinates assigned program(s), facility, or events (including planning, development, implementation, staffing, set-up/break-down, and promotion) Provides guidance and training to lower-level staff and volunteers related to assigned program(s), facility, or events Assists with preparing purchasing agreements, contracts, requisitions, purchase orders, and reconciliations; tracks expenditures and/or revenues Prepares various forms of media for publication including flyers, press releases, website content, newsletters and brochures Assists in purchase, requisition, issuance and collection of equipment and program supplies Provides high level of customer service Makes presentations to community groups, Commissions, and others; prepares reports regarding assigned program Assists with receiving and reconciling payments by cash, check, credit cards, or automatic debits, and makes deposits; complies with all cash-handling requirements Sets-up and breaks down equipment and facilities; performs basic maintenance and cleaning, as needed Fosters a positive work environment Assists with preparing grant and award applications Provides administrative support; communicates with supervisors and managers regarding staff and other issues Stays up-to-date on principles and practices of relevant field of recreation or community services Completes documentation, which may include registrations, facility bookings, financial deposits, incident reports, and attendance records Complies with all relevant federal, state, and local safety and legal requirements Prepares and writes a variety of reports and documentation, including detailed Risk Management incident reports Performs other duties of a similar nature Aquatics Duties: Assists in the recruitment process; assists in providing training, orientation, and motivation to all lower level aquatic staff; provides input to performance evaluations Assists with instructing all lifeguards, senior lifeguards, and lead lifeguards, in modern and complex principles of lifeguarding, advanced first aid (Title 22), CPR for the professional rescuer, oxygen administration, AED training, and Blood Borne Pathogen exposure training; administers medical aid and performs CPR in emergency situations as necessary; instructs employees in aquatic emergency operations; assists with in-service trainings as needed Coordinates daily operations at assigned sites, including collecting revenue, patron safety, and adhering to all federal, state, and local laws and regulations; confirms proper staffing ratios for each aquatic activity and class; performs regular safety inspections of pools, facilities, and equipment to reduce hazards and to provide maximum safety to patrons Leads, organizes and implements a comprehensive Learn to Swim program at an assigned site, including coordinating swim lesson courses, and serving as the primary contact for questions and concerns regarding swim classes and programs Ensures proper water chemistry levels; notifies the Aquatic Supervisor and Aquatic Manager of water chemistry imbalances and ensures that changes are made when necessary Assists in conducting in-service and training sessions Maintains a variety of records and reports, including, accident reports, incident reports, daily log book entries, water chemistry log entries, and other related information Performs research and surveys as they relate to specific projects, as assigned; promotes program participation by conducting appropriate outreach efforts; makes presentations to community groups and others Attends applicable seminars, webinars, classes, conferences and similar to improve knowledge and to stay abreast of the national standard of care Develops, organizes, and implements the junior lifeguard volunteer program; prepares schedules, maintains records, and develops and maintains volunteer program manual Oversees hourly site operations including, lifeguard rotations, patron safety, customer satisfaction, collection of fees, and problem solving; issues written and oral instructions to staff members, assigns duties and examines work for satisfactory completion; leads staff during assigned special projects including, but not limited to, special needs swim lessons, junior lifeguard training, water polo classes and other aquatic activities Communicates and coordinates with other City departments to accomplish the job requirements Participates in other Community Services Department events including setting up and taking down equipment and materials and facilitating activities Performs other duties of a similar nature Minimum Qualifications A combination of education, experience, and training that has provided the necessary knowledge, skills, and abilities is required for entry into the classification. The City of Temecula utilizes equivalencies to substitute two years of applicable experience and similar responsibility for one year of college in order for a candidate to meet Minimum Qualifications. A typical combination of education, experience, and training for this classification includes: EDUCATION AND/OR EXPERIENCE High School Diploma or equivalent; and two (2) years of related experience. KNOWLEDGE, SKILLS & ABILITIES Knowledge of: Principles and practices of public Community Services programs Community Services, leisure and volunteer activities as they relate to various interests and abilities. Principles and practices of public relations Applicable federal, state and local laws and regulations Safe work practices and procedures First aid methods, practices and safety precautions related to Community Services programs. Occupational hazards and safety measures appropriate to work performed Aquatics Knowledge of: Principles and practices of planning, and coordinating creative and innovative aquatics programs for all populations, including special needs populations Principles and practices of water safety, swim instruction, lifeguarding, first aid and advanced CPR instruction; regulations, techniques, and procedures pertaining to the operation and maintenance of public swimming pools and aquatic facilities Modern principles of lifeguarding methods, tools, and equipment used in water safety and medical aid operations; methods and techniques of swimming and lifeguard instruction; methods and techniques of CPR and first aid Applicable federal, state, and local laws and regulations including accurate recordkeeping and reporting procedures Skill to: Operate various types of standard office equipment, including a personal computer and related software Operate a motor vehicle in a safe manner Ability to: Evaluate situations, identify problems, propose alternative solutions, and exercise sound judgment within established guidelines Establish and maintain courteous, cooperative, and effective working relationships with those encountered in the course of the work Prepare clear, concise and complete documents, reports and correspondence; maintain proper records Use proper English, spelling, grammar and punctuation Communicate effectively, both orally and in writing To learn first aid methods, practices and safety precautions related to Community Services programs Serve as emergency services worker in the event of an emergency LICENSES AND/OR CERTIFICATES Possession of a valid California Class C driver's license and an acceptable driving record. First Aid, CPR, AED, and Blood Borne Pathogens certificates are required within six (6) months of appointment. Aquatics Licenses and/or Certificates: American Red Cross Lifeguarding American Red Cross Advanced First Aid Training (Title 22) American Red Cross CPR for the Professional Rescuer American Red Cross Blood Borne Pathogens Control Training American Red Cross Oxygen Administration American Red Cross AED Essentials American Red Cross Water Safety Instructor (WSI) American Red Cross Lifeguarding Instructor* is desired American Red Cross Advanced First Aid Training (Title 22) Instructor is desired *(Includes: American Red Cross Blood Borne Pathogens Control Training Instructor, American Red Cross Oxygen Administration Instructor, American Red Cross AED Essentials Instructor, American Red Cross CPR for the Professional Rescuer Instructor SPECIAL REQUIREMENTS Satisfactory results from a background investigation and administrative screening. The administrative screening may include a pre-employment drug screening for positions which are designated as safety sensitive or security sensitive, including but not limited to being responsible for the care and custody of children and operating heavy equipment. May be required to occasionally work outside of regular work hours (e.g. evenings, holidays and weekends. Supplemental Information WORKING CONDITIONS & PHYSICAL DEMANDS : The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand and sit; talk or hear both in person and by telephone; use hands to finger, handle, feel or operate equipment needed to carry out duties of the position; and reach with hands and arms. The employee frequently stands or walks, and lifts and moves records and documents or objects weighing up to 50 pounds alone, and up to 100 pounds with assistance. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus. The employee is regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve complex problems; use math and mathematical reasoning; perform work under changing deadlines, on multiple concurrent tasks; work with constant interruptions; and interact with the public, including occasionally dissatisfied or quarrelsome individuals. The employee may work in an office or field setting, and may travel to different community centers and events. In the office setting, the noise level is frequently quiet or moderately quiet, at or below 50 decibels. In field settings, the employee is exposed to loud noise which frequently exceeds 70 decibels during Community Services activities, and works under variable weather conditions at different sites and events. Occasional driving is required to visit community services facilities, and attend community and public meetings. AQUATICS ADDITIONAL WORKING CONDITIONS AND PHYSICAL DEMANDS: Primary work environment is frequently outdoors, in and around aquatic facilities. The employee is exposed to loud noise levels which can frequently exceed 70 decibels. The employee may be exposed to outdoor temperatures occasionally below 30 degrees Fahrenheit, and occasionally exceeding 110 degrees Fahrenheit. This recruitment will establish an eligibility list which may be used to fill future vacancies in the same classification or below in the same classification series for both project and authorized positions. PLEASE NOTE: If you are a CalPERS annuitant, please be advised that this position does not meet the statutory criteria for post-retirement employment because the incumbent will be performing regular staff duties for an undetermined duration. Employment in this capacity would require you to rescind your retirement and reinstate as a current member of CalPERS. SUPPLEMENTAL INFORMATION : Flexibly Staffed: Yes FLSA Status: Non-exempt Conflict of Interest: Not Required Department: Community Services Bonding Required: No The City of Temecula is an Equal Opportunity Employer. Benefit Summary for Full-Time Represented Employees Full-time represented employees enjoy a generous allotment of $1,800 per month to purchase a variety of benefit options detailed below. City Contributions The City provides a Health Flex Contribution (HFC) of$600 per month that may be used for enrollment in the City’s health, dental, or vision insurance, or a health flexible spending account. Any unused portion of the HFC will be forfeited. A Cafeteria Allotment of $1,200 per month may be used to pay premiums for health, dental, vision, mandatory group life and disability insurance, and health or dependent care flexible spending accounts. Any unused cafeteria allotment will be paid to the employee as taxable income. Health Insurance The City’s health plans are administered by CalPERS. We offer a variety of health plans, including HMOs and PPOs. Dental Insurance Dental coverage is offered through MetLife. Employees have the option of HMO or PPO plans with rich benefits at competitive rates. Vision Insurance EyeMed provides the City’s vision plan. In addition to extensive coverage at a low rate, EyeMed partners with service providers and retailers throughout the region. Life and AD&D Insurance All City employees are required to enroll in a basic life and AD&D group policy in the amount of $50,000. Additional life insurance is also available for employees and their family members. Short- and Long-Term Disability All City employees are required to enroll in short- and long-term disability insurance. This insurance pays 2/3 of the employee’s wages if the employee is off work due to an illness or injury outside of work. Flexible Spending Accounts The flexible spending accounts provided by the City allow you to pay for certain health and dependent care expenses with pre-tax dollars. Supplemental Plans Supplemental plans through Aflac can help you bridge the gap in your existing health insurance. Plans include Accident Indemnity, Hospital Indemnity and Critical Illness Protection. Retirement Authorized employees are enrolled in the California Public Employees Retirement System (CalPERS). The City offers the followingretirement plans depending upon eligibility: Classic Tier 1 Members: This category applies to employees hired by the City of Temecula before 9/24/11. The retirement formula is 2.7% @ 55 with an 8% employee contribution; however, the City pays 5% of the employee's contribution. Classic Tier 2: This category applies to employees hired by the City of Temecula on or after 9/24/11, and are considered "classic"CalPERSMembers . The retirement formula is 2% @ 60 with a 7% employee contribution; however, the City pays 4% of the employee's contribution. PEPRA Members: This category applies to employees who are hired by the City of Temecula after 1/1/13 and are new toCalPERSmembership. The retirement formula is 2% @ 62 with a 7.25% employee contribution. Deferred Compensation Plans The City partners with both MissionSquare and Nationwide Retirement Solutions to provide you with additional options to fund your retirement. Comprehensive Annual Leave (CAL) The City encourages work/life balance. We offer paid Comprehensive Annual Leave (CAL) that can be used for rest and relaxation, personal business or personal/family illness. Holidays City employees receive a total of 13 paid holidays each calendar year. This includes 12 observed holidays and one floating holiday each year. Bonding Leave The City believes bonding with a new child is vitally important for families. Employees are provided up to eight weeks of bonding leave for the purpose of bonding with their child in connection with birth, adoption, or foster care placement. Bonding leave is paid at the rate of 2/3 of the employee’s base salary and may be used for up to one year following the birth, adoption or foster care placement. Tuition Reimbursement The City offers Tuition Reimbursement of up to $1,500 per fiscal year for job related education or training that will benefit the employee in their position. ComputerLoan Program After one full year of employment, the City provides employees with an interest-free loan of up to $2,000 to purchase a personal computer, iPad, or similar "computer tablet" device. Closing Date/Time: Continuous

Working Title Account & Data Support Coordinator SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Housing, Dining & Conference Services (HDCS) Appointment Type This is a one-year probationary appointment. Time Base Full-Time (1.0 FTE) Work Schedule Monday through Friday; 8:00 AM to 5:00 PM Anticipated Hiring Range $4,283 per month - $4,712 per month ($51,396 - $56,544 annual) Salary is commensurate with experience. Position Summary The Account and Data Support Coordinator is responsible for analyzing the housing residents’ computerized account records and ensuring consistency between StaRez, the student housing occupancy system and Campus Solutions (CS), the University student accounts receivables subledger. The Account and Data Support Coordinator will address residents’ concerns regarding balances on the student accounts and monitor the Student Financials email account. The incumbent will process online, check and other types of payments. Position Information Reconciliation and Analysis of Accounts Analyze housing resident accounts, provide research, and process adjustments independently; Process payments and prepare daily bank deposits; Assist in the daily closing of the payment batches for depositing into University’s bank account; Prepare student delinquent account reports, charges and payments reports for the student meal plans and bed space installments charges, and ad hoc reports on as needed basis. Customer Service Provide customer service to the students, residents of the Employee & Family Housing, and campus community; Assist the students and their guardians in inquiries regarding account charges, payments and adjustments; Monitor HDCS Financial Services e-mail and respond to students’ requests; Administer financial hold lifts on student accounts. Administrative and Financial Reporting Generate financial reports; prepare charges and payments summary reports; Prepare the student resident accounts document packages for submitting to the CSU Legal counsel for review; Serve as a backup to the Business Analyst for the student refunds processing; Participate in the collection of past due amounts procedures. System and Audit Support Reconcile student accounts adjustments in StarRez, CS and General Ledger to make sure the systems have the same balances; Assist the Bursar’s Office with addition of new item types. Maintain existing item types in the CS system; Prepare reconciliations and reports per the auditors’ request. Other duties as assigned Minimum Qualifications Knowledge: Thorough knowledge of financial record-keeping, mathematical and general office methods, procedures, and practices. Abilities: In addition to the Accounting Technician I abilities, must be able to apply accounting procedures and practices to the analysis of basic accounting problems; analyze and interpret accounting data; apply problem solving techniques in finding solutions to basic accounting problems; understand and apply applicable rules, regulations, policies, and procedures; use current computer word processing and spreadsheet software programs, web browsers, query tools, integrated financial systems and/or other types of records management systems, such as student accounting, cashiering and student financial aid; work independently; and make sound decisions and recommendations regarding accounting activities. Experience: Equivalent to three years of progressively responsible financial record-keeping experience which has provided the above knowledge and abilities. Education: Any equivalent combination of education and experience which provides the required knowledge and abilities. Preferred Qualifications Bachelor’s degree in accounting or business administration. One (1) years of experience in accounts reconciliations and systems maintenance. Experience using MS Office software and ERPs. Strong organizational and prioritization skills as well as excellent analytical skills. Excellent written and verbal communication skills, knowledge of general acceptable accounting principles. Ability to provide orientation support to colleagues. Required/License/Certification The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. Environmental/Physical/Special Primary functions require sufficient physical ability and mobility to work in an office setting with varying levels of noise; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; to verbally communicate to exchange information, and to occasionally travel to other office or locations to attend meetings or to pick up or deliver materials. The incumbent required to work weekends, evenings and/or holidays when necessary; including but not limited to Housing-wide events Fluent in the English language Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@sfsu.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Sep 04 2024 Pacific Daylight Time Applications close: Closing Date/Time:

Position Description The City of Tacoma, Planning and Development Services' mission is to partner with the community to build a livable, sustainable, and safe City by providing strategic, timely, predictable, cost-effective planning and development services with a culture focused on community engagement, customer service, creativity, accountability, and continuous improvement. Planning and Development Services is recruiting for the position of Development Services Program Coordinator. This is the fourth level in the Development Services series and shall provide support to market rate development projects in pre-development, permitting, and post issuance. Under limited direction, the Development Services Program Coordinator will be responsible for assisting applicants through all stages of permitting, from initial inquiry and pre-application/feasibility through the permit process to review and inspection. In addition to supporting development projects in pre-development, permitting and post issuance, the Development Services Program Coordinator: Serves as the project coordinator on moderate to large projects of varying complexities. Acts as the primary point of contact for the applicant through all phases of development. Offers guidance to the applicant and design team to more efficiently plan for and progress through the permitting process. Helps set and reset customer expectations for the review process and timelines. Serves as a liaison between review engineers, plan reviewers, land use planners, inspectors and external developers/applicants while providing high quality customer service, throughout the permitting process. The ideal candidate possesses a successful work history in permitting, a broad knowledge and technical proficiency in one or more of project management, land use, building, or site/stormwater fields. The Development Services Program Coordinator has political savvy; the ability to independently assess and address delays in reviews; has refined customer service and communication skills; and a high level of accountability and ownership of outcomes. They are proficient at establishing and maintaining interpersonal relationships that influence and promote positive outcomes. This is a great opportunity for someone with a passion for assisting people, a person who wants to be part of a dynamic team focused on providing excellent public service while delivering professional, quality services to City of Tacoma customers. Essential Duties: Project Coordination - coordinate permitting of moderate to complex projects of various scales, projects of interests, or projects with emergent permitting challenges. Contributes to the identification and evaluation of potential problems, risks, and limiting factors as it pertains to permitting or project needs. Research site history and pre-submittal documents and application. Determine type of meeting to schedule and which departments need to be present. Assign project coordinators to PRE records and building permits as needed. Coordinates and facilitates meetings between customers and reviewers including pre-development meetings where applicants can receive clarification on City requirements, process and timelines. Consolidates comments from reviewers; verifies code citations; addresses conflicts between codes; sends out comment memorandum to applicant. Coordinates the development or permit review process, manages timelines, identifies missing information, and communicates needs with applicants. Assist customers at the front permitting counter and route according to need and advise customers with permitting questions. Updates and maintains permitting/development services website. Process Improvement/Continuous Improvement - develop processes for internal departmental function or external customer engagement. Work with customers and internal staff to solve permit-related issues. Dispense clear and accurate information to a variety of people of different technical levels of understanding. Understand, apply, and clearly explain regulations, guidelines, and standards. Read and interpret maps, plans, construction drawings, property descriptions, charts, and graphs. Serve as a liaison between review engineers, plan reviewers, land use planners, inspectors and external developers/applicants. Update and maintain permitting/development services website. Related work as assigned. Physical Requirements and Working Conditions Work is performed in an indoor office environment, subject to multiple interruptions by walk-in citizens, employees, telephone calls, and interoffice activities. While performing the duties of this job, the employee could be exposed to individuals who are irate, angry or hostile. The noise level in the work environment is usually moderate. Position requires operation of computer and office equipment, moving about inside the office to access equipment, counters and desks. City of Tacoma Commitment to Diversity and Inclusion Tacoma's diversity is its greatest asset. Tacoma embraces its multi-cultural and multi-ethnic character. Communities of color and immigrant communities are fundamental to Tacoma's entrepreneurial spirit, workforce, and long-term success. In Tacoma, equity and empowerment are top priorities, meaning that all Tacoma residents must have equitable opportunities to reach their full potential and share in the benefits of community progress. One of our goals is for the City of Tacoma workforce to reflect the community it serves. We actively work to eliminate racial and other disparities and welcome candidates with diverse backgrounds and/or multicultural skill sets and experiences. Our goal is for Tacoma to be an inclusive and equitable place to live, work, and play. Qualifications MINIMUM QUALIFICATIONS (TRAINING AND EDUCATION): Bachelor's degree in planning, engineering, architecture, project management or directly related field. AND 4 years of experience in urban planning, development, construction or inspection. DESIRABLE QUALIFICATIONS (TRAINING AND EDUCATION): An equivalent combination to one of the below: Experience as a Development Services Specialist, Senior; Development Services Analyst; Plans Examiner I; Building/Construction Inspector; Project Manager; or Planner for 2 or more years *Equivalency: 1 year of experience = 1 year of education Multilingual applicants are encouraged to apply. Candidates who are fluent in reading, writing, and speaking Vietnamese, Spanish, and/or Korean are desired. *Studies have shown that women and people of color are less likely to apply for jobs unless they meet every one of the qualifications listed. We are most interested in finding the best candidate for the job, and that candidate may be one from a less traditional background. If you have transferable experience, please tell us about it! Knowledge & Skills Knowledge of City ordinances, City codes, and International Building Codes. Knowledge of site, environmental and right of way codes regulations and laws. Knowledge of building design, construction and inspection practices. Knowledge of land use regulations and laws. Broad understanding of multiple permitting review disciplines, and technical proficiency in one or more discipline - land use, site/stormwater, building code Broad knowledge of permitting and process, which allows for anticipation of issues before they arise Political awareness Skilled in resolving disputes diplomatically. Creative and inquisitive in finding equitable solutions or alternatives for development proposals. High level of accountability and takes ownership of outcomes. Ability to influence positively outcomes through established professional relationships with internal and external parties. Excellent interpersonal skills using tact, patience, and courtesy. Ability to use computer software (Accela and GIS systems) to perform research in the permitting process. Technically proficient and able to compare documents for consistency to engineering plans and legal descriptions. Adaptive and responsive to feedback. Highly organized and able to multi-task and respond to needs of multiple projects concurrently. Selection Process & Supplemental Information To be considered for this career opportunity: Please apply online through the City of Tacoma's website and attach a detailed resume and cover letter describing your experience, training, motivations, and expertise as it relates to the responsibilities of this position. Individuals must meet the minimum qualifications to progress in the examination process. This is a competitive selection process. Applications will be reviewed and evaluated on the basis of education, certifications and related experience. Candidates whose qualifications most closely correspond with the Department's needs will be eligible for further consideration. Those who meet the minimum qualifications will be placed on a referral list for review and potential interview selection. Appointment is subject to successful completion of a pre-employment background and references check. When you work for the City of Tacoma, you'll have the opportunity to enjoy a healthy work/life balance, the potential for flexible work schedules (with some job classifications), continuing education programs, leadership pathways, wellness incentives and a total rewards benefits program. We welcome you to take a look at our website and discover how the City of Tacoma can make your next career move part of our combined destiny: http://www.cityoftacoma.org/ http://www.traveltacoma.com/ The City of Tacoma believes that each employee makes a significant contribution to our success. This job description is designed to outline primary duties, qualifications and job scope. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. Communication from the City of Tacoma: We primarily communicate via email during the application process. Emails from cityoftacoma.org and/or governmentjobs.com must be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk email folders. In order for your application materials to be considered, all information must be submitted by the closing date and time listed on this job announcement. For assistance with the NEOGOV application process, or questions regarding this job announcement, please call Human Resources at (253) 591.5400 before 4:00 pm of the closing date of the job announcement. Agency City of Tacoma Address Human Resources Department 747 Market Street Tacoma, Washington, 98402-3764 Phone 253-591-5400 Website http://www.cityoftacoma.org The City of Tacoma provides excellent medical, dental and vision plans for the whole family; paid holidays and paid leave; participation in the Tacoma Employees' Retirement System (alternate plan for Police/Fire); continuing education and advancement opportunities and a growing variety of City-sponsored health and wellness opportunities and incentives. Medical Coverage: For eligible employees and their families, including domestic partners and dependent children age26 or younger. Dental Coverage: For eligible employees and their families, including domestic partners and dependent children age26 or younger. Vision Coverage: For eligible employees and their eligible dependents. Paid Leave: City employees are entitled to received paid holidays, sick/vacation leave or personal time off (PTO), depending upon union affiliation and appointment type. Insurance Plans: Employees are covered by a long-term disability plan. Short-term and expanded long-term disability insurance plans are also available to employees. The State Industrial Insurance Act also covers employees. Deferred Compensation: Income can be set aside on a pretax basis and invested for supplementation of normal retirement income. Retirement: All employees of the City, except members of the Police and Fire services, Tacoma Rail and certain project employees, are included in the Tacoma Employees' Retirement System. Information on the Tacoma Employees' Retirement System can be found at www.cityoftacoma.org or by calling (253) 502-8200. Other Employment Information Direct Deposit: Employees are paid on a bi-weekly schedule by direct deposit. Salary Increases: Based on satisfactory job performance, the City provides for a regular progression of salary increases for most classifications according to the salary schedule. Union Affiliation: Many job classifications are covered by union security provisions which require union membership, dues, or payment of equivalent service fees. Note: The provisions of this job announcement do not constitute an expressed or implied contract. Any provision contained herein may be modified and/or revoked without notice. Closing Date/Time: 9/26/2024 5:00 PM Pacific

Classification: Administrative Support Coordinator II Hours: Full-time / 40 hours per week FLSA: Non-exempt Anticipated Hiring Salary Range: $4,076 to $4,755* mo. CSU Salary Schedule *CSUMB provides pay scales representing its good faith estimate of what the university reasonably expects to pay for this position. The pay offered to a selected candidate will be determined on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, and CSU systemwide pay for comparable jobs. Priority Screening Date: August 8, 2024 Recruitment Status: Open Until Filled ABOUT CSUMB California State University, Monterey Bay is a mid-sized university in California’s Central Coast that grants undergraduate and graduate degrees. Powered by an inspiring Founding Vision Statement , CSUMB is part of the nation’s largest four-year public university system, California State University , which educates nearly 460,000 students every year. With a vibrant, diverse student body of over 7,000 students, CSU Monterey Bay is both a Minority Serving Institution and a Hispanic Serving Institution. Our staff and faculty transform students’ lives with a focus on student success and engagement through experiential learning, service learning, and a strong emphasis on multicultural and global perspectives. CSUMB’s sustainability goal is to be carbon neutral by 2030. The university’s Strategic Plan prioritizes inclusive excellence through recruiting and investing in developing a diverse body of faculty, staff and administrators. Many appreciate living and working close to the shores of beautiful Monterey Bay, with easy access to recreational areas from Big Sur to Santa Cruz. Nearby opportunities for collaborative research include working in the Monterey Bay National Marine Sanctuary and Silicon Valley, and with colleagues at local research universities, including UC Santa Cruz and Stanford University. As one of the 23 campuses in the CSU system, CSUMB offers excellent benefits, including access to below-market-rate rental housing on East Campus, and competitive salaries for faculty and staff. With proximity to the San Francisco Bay Area and San Jose, opportunities for faculty, staff and students are as endless as the shores of the nearby Pacific Ocean. PURPOSE : Under the general direction of the Director for Advising and Student Success, the Advising Administrative Support Coordinator supports and coordinates the general administrative and clerical operations of the Center for Advising and Student Success (CASS). This includes but is not limited to communications, documentation, event coordination, budget tracking and reconciliation, as well as supervising student assistants. ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following : 1. Administrative Support and Office Coordination: Coordinates office services and supports all CASS programs and staff by submitting and following up on supply and equipment orders, room use requests, campus work orders, and other requests necessary to meet the day-to-day operating needs within the Center for Advising and Student Success. Serves as liaison with other campus departments and off-campus vendors in support of these activities. Assists with maintaining and updating documentation of process workflows and office procedures to ensure consistency and transparency. Maintains electronic records and (as required) paper files. Assembles information from these and other sources in response to requests, and prepares a variety of reports related to student success and to support improved operations. Coordinates, facilitates, and monitors staff travel; ensures timely and accurate submission of all staff travel documents in accordance with university policies and procedures. Manages reception area. Covers front desk and welcomes all students/guests as they enter the Center for Advising & Student Success. Schedules advising appointments and meetings. Works with the Director and advising staff to review submitted job postings prior to posting on the “Otter Jobs” system; posts approved positions. Assists with queries from CSUMB departments and external people related to advising services. 2. Event Coordination Works independently and in conjunction with the CASS Director, staff, and other departments to coordinate and market Advising and Student Success, workshops, and events. Applies appropriate event policies and procedures. Addresses event marketing and coordination challenges using reasoning, interpretation, and an understanding of the event target audience to recommend actions to overcome obstacles. Coordinates tasks including, but not limited to event marketing, venue reservations, participant registration, vendor communication and confirmations, food and beverage service, event set-up, check-in, breakdown, and safety protocols. Provides instruction and direction to students, staff, vendors, guests and/or other personnel to ensure compliance with policies and procedures. Provides exemplary customer service and maintains professionalism to all internal and external contacts. 3. Coordination of CASS Communication: Prepares and disseminates department e-newsletters and reports that share information about the activities and programs of the Center for Advising and Student Success. Maintains up-to-date information on all department websites (Academic Advising, Student Success, and California Promise); coordinates communication campaigns via email, social media, and on-campus postings about dates and deadlines, events, and workshops. Handles telephone and email requests on a wide variety of subjects from a broad audience, and helps coordinate calling campaigns as needed. Provides exemplary customer service and maintains professionalism to all internal and external contacts. 4. Student Assistant Supervision: In consultation with the Director, recruits, hires, and supervises four to six student assistants; documents procedures and sets the task lists and priorities for the work of student assistants. 5. Budget Support: Tracks encumbrances for supplies, equipment, events, travel, and student assistants for multiple CASS departments and accounts; reconciles expenditures with finance data warehouse. Maintains documentation for purchases and expenditures. Reviews and confirms accuracy of invoices and procurement card statements for approval of payment. Works with the Dean’s office Budget Analyst to ensure consistency and adherence to current CSUMB procedures. Other Functions : Perform other job-related duties and special projects as assigned. KNOWLEDGE, SKILLS AND ABILITIES : Must be fully functional in all technical aspects of work assignments. Comprehensive and detailed knowledge of applicable university infrastructure, policies and procedures. Thorough mastery of English grammar, spelling, punctuation and editing; clear and concise oral and written communication skills. Working knowledge of budget policies and procedures. Expertise in using office software packages, technology, applications, and systems, and ability to quickly learn new technology and systems. Ability to: independently handle multiple work unit priorities and projects; independently interpret and apply a wide variety of policies and procedures, and use judgment and discretion to act when precedents do not exist; troubleshoot most office administration problems and respond to all inquiries and requests related to assigned functions; understand problems from a broader perspective and anticipate the impact of office administration problems and solutions on other areas; analyze operational and procedural problems and develop, recommend and evaluate proposed solutions; perform business math, analyze budgetary data, and make accurate projections requiring some inference; effectively compose and transmit communications to a broad range of constituents; write and present own reports; effectively handle interpersonal interactions at all levels and handle highly sensitive interpersonal situations; and use negotiation and persuasion skills to achieve results and expedite projects. MINIMUM QUALIFICATIONS : Fully functional knowledge of and skill in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Thorough knowledge of English grammar, spelling, and punctuation and the ability to clearly communicate orally and in writing. Knowledge of business mathematics beyond basic arithmetic. The ability to use and quickly learn new office support technology systems and software packages is also a prerequisite. These entry qualifications would normally be obtained through a high school program, technical/vocational program, or their equivalents combined with several years of related office work experience SPECIALIZED SKILLS : Technical fluency with Microsoft and/or Google spreadsheets and databases; ability to summarize data using graphs and tables and in short written summaries; Experience with communication campaigns using a wide range of platforms including social media, Canvas, web, email, Sales Force; Clear, concise, and professional written and oral communication skills. PREFERRED QUALIFICATIONS/DESIRABLE EXPERIENCE : Excellent attention to detail and organizational skills; demonstrated ability to independently juggle multiple projects to meet deadlines and objectives, and adapt to shifting priorities and new processes and procedures; Prior experience planning and coordinating a wide range of activities and events, and tracking student event registration, participation, and event expenses; Prior experience with Sales Force Student Success Hub or similar CRMs; Experience tracking and monitoring expenditures. SPECIAL CONDITIONS OF EMPLOYMENT & POSITION DESIGNATIONS : All offers of employment are contingent upon the successful completion of a background check (including a criminal records check). The person holding this position will have a duty to report to the Campus Title IX Officer information pertaining to discrimination, harassment, sexual misconduct, sexual exploitation, dating violence, domestic violence, stalking, and retaliation and is required to comply with the requirements set forth in CSU Executive Order EO 1095, EO 1096, and EO 1097 as a condition of employment. This position has been designated as a sensitive position with: access to, or control over, cash, checks, credit cards, and/or credit card account information responsibility or access/possession of building master or sub-master keys for building access access to and responsibility for detailed personally identifiable Level 1 confidential information about students, faculty, staff or alumni that is protected, personal or sensitive as defined in the CSU Information Security Data Classification Standards This position is required to comply with confidentiality requirements outlined in the Department of Education’s Family Educational Rights and Privacy and California’s Educational Code Chapter 13 regarding sensitive student issues. This position is designated as a Campus Security Authority (CSA). The position is required to participate in training at the direction of the Clery Director and must also promptly report allegations of reportable crimes according to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, its accompanying regulations; the California State Education Code, Chapter 15.5, of the Donahoe Higher Education Act, Section 67380; and the California State University system-wide policy, Code EO 1107. May require occasional evenings and/or weekend work PHYSICAL ENVIRONMENT : Office environment with standard equipment and tasks. The position requires working at a computer and desk for extended periods of time. May require travel between campus offices and off-campus locations. The health and safety of our students, faculty, and staff remain our highest priority. While on campus, students, faculty, staff, and the community will be expected to follow all campus safety mandates. BENEFITS/PERKS : CSUMB offers a premium benefit package that includes outstanding vacation, health, dental and vision plans; membership in the California Public Employees Retirement System (CalPERS); and 15 paid holidays a year. For more information, visit Employee Benefits Summary . As a perk, the University Corporation at CSU Monterey Bay provides access to affordable campus housing based on availability; visit Schoonover Employee Housing for more information. APPLICATION PROCEDURE : For full consideration, applicants must complete the required online application prior to the priority screen date found at Careers at CSUMB . Application submissions received after the application screening date will be reviewed at the discretion of the University. Materials submitted become the property of CSUMB and will not be returned. CSUMB is not a sponsoring agency for staff or management positions. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting Human Resources at (831) 582-3389 or emailing humanresources@csumb.edu . All employees must be eligible for employment in the U.S. GENERAL INFORMATION : CSUMB hires only individuals lawfully authorized to work in the United States and is an E-Verify employer. In compliance with federal crime awareness and campus security legislation, including the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics, you can view the notice of availability and access the Cal State University, Monterey Bay annual security and fire safety reports at https://csumb.edu/clery/asr-and-fsr-notices-availability/ . CSUMB is a smoke and tobacco-free campus. EQUAL OPPORTUNITY EMPLOYER : CSUMB is an Equal Opportunity employer seeking to recruit and support a broadly diverse community of faculty and staff. We value and celebrate diversity in all its forms and strive to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion. We consider qualified applicants for employment for their anticipated contributions and without regard to race, color, religion, national origin, age, gender, gender identity or expression, sexual orientation, genetic information, medical condition, pregnancy, marital status, veteran status, or disability. Advertised: Jul 24 2024 Pacific Daylight Time Applications close: Closing Date/Time:

Classification: Administrative Support Coordinator II Hours: Hourly/Intermittent - Temporary FLSA: Non-exempt Anticipated Hiring Salary: $25.00 per hour* CSU Salary Schedule *CSUMB provides pay scales representing its good faith estimate of what the university reasonably expects to pay for this position. The pay offered to a selected candidate will be determined on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, and CSU systemwide pay for comparable jobs. Priority Screening Date: Priority Screening Date extended to July 1, 2024 Recruitment Status: Open Until Filled This is a temporary, hourly intermittent position through December 1, 2024, with the potential of renewal based on budget and/or operations needs. ABOUT CSUMB California State University, Monterey Bay is a mid-sized university in California’s Central Coast that grants undergraduate and graduate degrees. Powered by an inspiring Founding Vision Statement , CSUMB is part of the nation’s largest four-year public university system, California State University , which educates nearly 460,000 students every year. With a vibrant, diverse student body of over 7,000 students, CSU Monterey Bay is both a Minority Serving Institution and a Hispanic Serving Institution. Our staff and faculty transform students’ lives with a focus on student success and engagement through experiential learning, service learning, and a strong emphasis on multicultural and global perspectives. CSUMB’s sustainability goal is to be carbon neutral by 2030. The university’s Strategic Plan prioritizes inclusive excellence through recruiting and investing in developing a diverse body of faculty, staff and administrators. Many appreciate living and working close to the shores of beautiful Monterey Bay, with easy access to recreational areas from Big Sur to Santa Cruz. Nearby opportunities for collaborative research include working in the Monterey Bay National Marine Sanctuary and Silicon Valley, and with colleagues at local research universities, including UC Santa Cruz and Stanford University. As one of the 23 campuses in the CSU system, CSUMB offers excellent benefits, including access to below-market-rate rental housing on East Campus, and competitive salaries for faculty and staff. With proximity to the San Francisco Bay Area and San Jose, opportunities for faculty, staff and students are as endless as the shores of the nearby Pacific Ocean. PURPOSE : Under the general supervision of the Director of University Affairs, Ceremonies and Events and in conjunction with the assigned Event Specialist, the Event Coordinator works on an intermittent hourly basis to 1) coordinate and execute events as assigned and 2) supports and assists the UACE team to execute campus-wide events and ceremonies; always ensuring all campus events are held safely and successfully within the established protocols and guidelines. ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following : Coordination and Execution of Events: Works independently and in conjunction with other department members, to coordinate and execute campus wide events. Applies appropriate event policies and procedures. Addresses events coordination challenges using reasoning, interpretation, and application of standard event theories and principles to recommend the wisest course of action. Troubleshoots and solves challenges which arise during events independently and with the support of the other department members. Coordinates tasks including, but not limited to food and beverage service, set-up, breakdown, decorations, safety training, check-in, meet and greet, and ensuring safety measure as implemented. Provides instruction and direction to students, volunteers, vendors, guests and/or other events personnel to ensure compliance with policies and procedures. Coordinates administrative services including but not limited to facilities maintenance, repairs, landscaping, custodial, and building security as it relates to assigned events. Collaborates with the multi-media tech specialist to identify and communicate sound system requirements and other technical equipment needs where applicable. Also supports the multimedia tech specialist as required with equipment operation, setups and breakdowns. Provides exemplary customer service and maintains professionalism to all internal and external contacts. Support and Assist UACE Team to Execute Campus Wide Events Attend meetings, take meeting notes, prepares and distributes post-meeting reports and surveys, and follows up on action items. Updates department website as needed. Contributes to and maintains the department's shared comprehensive system of files and records for both electronic and physical materials, including shared calendar. Assists with preparation of estimates, facility use agreements, and interim and final sales orders and payment of invoices relating to events. May work with the department biller and budget analyst to track expenses and forecast event costs. Supports virtual events using Zoom and other virtual event platforms, using knowledge of the latest technical services available to the campus that includes online meetings, interpreter services, closed caption services, and other computing services to meet the needs of internal and external clients where appropriate or necessary. Supports the coordination of the summer conference programs and University House events where appropriate. Coordinates a range of post-event assessments to inform future planning practices. Provide backup administrative and event support. Other Functions : Performs other job-related duties and special projects as assigned. KNOWLEDGE, SKILLS AND ABILITIES : Must be fully functional in all technical aspects of work assignments. Comprehensive and detailed knowledge of applicable university infrastructure, policies and procedures. Thorough mastery of English grammar, spelling, punctuation and editing. Working knowledge of budget policies and procedures. Expertise in using office software packages, technology, and systems. Ability to: independently handle multiple work unit priorities and projects; interpret and apply independently a wide variety of policies and procedures, and use judgment and discretion to act when precedents do not exist; troubleshoot most office administration problems and respond to all inquiries and requests related to assigned functions; understand problems from a broader perspective and anticipate the impact of office administration problems and solutions on other areas; analyze operational and procedural problems and develop, recommend and evaluate proposed solutions; perform business math, analyze budgetary data, and make accurate projections requiring some inference; effectively write and present own reports; effectively handle interpersonal interactions at all levels and handle highly sensitive interpersonal situations; and use negotiation and persuasion skills to achieve results and expedite projects. MINIMUM QUALIFICATIONS: Fully functional knowledge of and skill in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Thorough knowledge of English grammar, spelling, and punctuation and the ability to clearly communicate orally and in writing. Knowledge of business mathematics beyond basic arithmetic. The ability to use and quickly learn new office support technology systems and software packages is also a prerequisite. These entry qualifications would normally be obtained through a high school program, technical/vocational program, or their equivalents combined with several years of related office work experience. SPECIALIZED SKILLS REQUIRED : Must be capable of independently coordinating and scheduling multiple functions and handling multiple priorities. Superior customer service skills and demonstrated ability to work effectively with all levels of staff, faculty, and students to plan and coordinate campus events. Thorough knowledge of office systems and ability to effectively use a broad range of technology, systems, and packages. General knowledge of event planning, operations, production and technical services. Demonstrated ability to address the essential functions associated with this position including the knowledge and abilities identified above. PREFERRED QUALIFICATIONS: Three (3) plus years of conference and event planning and coordination. Experience managing residential conference programs. Higher education experience. Technical fluency with Microsoft Office Professional Suite, Oracle PeopleSoft/CMS baseline system, 25Live space scheduling system (power user/administrator rights), Zoom (meeting and webinar), and Google docs, spreadsheets, email and calendaring systems. Knowledge of university operations, programs, and procedures; preferably in regards to event and centralized scheduling. Highly desirable: Demonstrated understanding of and commitment to the CSUMB Vision Statement and the core values of applied, active, and project-based learning activities; interdisciplinary; multicultural and global perspectives; technological sophistication; service learning; ethical reflection and practice; and collaboration. Experience working with a diverse and multicultural population. SPECIAL CONDITIONS OF EMPLOYMENT & POSITION DESIGNATIONS : All offers of employment are contingent upon the successful completion of a background check (including a criminal records check). The person holding this position will have a duty to report to the Campus Title IX Officer information pertaining to discrimination, harassment, sexual misconduct, sexual exploitation, dating violence, domestic violence, stalking, and retaliation and is required to comply with the requirements set forth in CSU Executive Order EO 1095, EO 1096, and EO 1097 as a condition of employment. This position has been designated as a sensitive position with access to and responsibility for detailed personally identifiable Level 1 confidential information about students, faculty, staff or alumni that is protected, personal or sensitive as defined in the CSU Information Security Data Classification Standards . Must possess and maintain a valid license to drive in the State of California, pass the Defensive Training Class, and be insurable under the University's liability coverage. This position has been designated as a sensitive position with responsibility or access/possession of building master or sub-master keys for building access. Must possess and maintain a valid license to drive in the State of California, pass the Defensive Training Class, and be insurable under the University's liability coverage. This position requires a flexible schedule to accommodate evenings and/or weekend work. Sensitive Positions - This position has been designated as a sensitive position with: access to, or control over, cash, checks, credit cards, and/or credit card account information responsibility or access/possession of building master or sub-master keys for building access access to and responsibility for detailed personally identifiable Level 1 confidential information about students, faculty, staff or alumni that is protected, personal or sensitive as defined in the CSU Information Security Data Classification Standards ) This position is required to comply with confidentiality requirements outlined in the Department of Education’s Family Educational Rights and Privacy and California’s Educational Code Chapter 13 regarding sensitive student issues. PHYSICAL WORK ENVIRONMENT : Office environment with standard equipment and tasks. Position requires working at a computer and desk for extended periods of time. Ability to lift 25 pounds. May require travel between campus offices and off-campus locations. The health and safety of our students, faculty, and staff remain our highest priority. While on campus, students, faculty, staff, and the community will be expected to follow all campus safety mandates. BENEFITS/PERKS : Employees who are not initially eligible upon hire date for CalPERS retirement membership are required to participate in the CSU Part-time/Seasonal/Temporary (PST) Retirement Plan in lieu of Social Security. Employees enrolled in this program contribute 7.5% of their gross wages, on a pre-tax basis, to a retirement account that is available after separation of employment. CSUMB offers health or FlexCash benefits to employees in eligible positions under the Affordable Care Act (ACA). There may be other benefits available depending on appointment type. Please refer to the CSU Voluntary Benefits Plans . APPLICATION PROCEDURE : For full consideration, applicants must complete the required online application prior to the priority screen date found at Careers at CSUMB . Application submissions received after the application screening date will be reviewed at the discretion of the University. Materials submitted become the property of CSUMB and will not be returned. CSUMB is not a sponsoring agency for staff or management positions. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting Human Resources at (831) 582-3389 or emailing humanresources@csumb.edu . All employees must be eligible for employment in the U.S. GENERAL INFORMATION : CSUMB hires only individuals lawfully authorized to work in the United States and is an E-Verify employer. In compliance with federal crime awareness and campus security legislation, including the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics, you can view the notice of availability and access the Cal State University, Monterey Bay annual security and fire safety reports at https://csumb.edu/clery/asr-and-fsr-notices-availability/ . CSUMB is a smoke and tobacco-free campus. EQUAL OPPORTUNITY EMPLOYER : CSUMB is an Equal Opportunity employer seeking to recruit and support a broadly diverse community of faculty and staff. We value and celebrate diversity in all its forms and strive to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion. We consider qualified applicants for employment for their anticipated contributions and without regard to race, color, religion, national origin, age, gender, gender identity or expression, sexual orientation, genetic information, medical condition, pregnancy, marital status, veteran status, or disability. Advertised: Nov 03 2023 Pacific Daylight Time Applications close: Closing Date/Time:

Job Summary Reporting to the Associate Director of Financial Aid Operations and Technology, the Financial Aid Operations Coordinator supports the successful implementation of student financial aid program services. Under general supervision, the coordinator will provide courteous and accurate customer service to all prospective students, university constituents, and campus community. The Financial Aid Operations Coordinator is primarily responsible for coordinating a variety of interrelated workflow processes to ensure the timely receipt, coding, referral and processing of financial aid documents related to the Financial Aid application and awarding process for all San Jose State University applicants. The Financial Aid Operations Coordinator coordinates, implements, and maintains clerical, administrative and customer support functions for all aspects of the Financial Aid services document management. The incumbent will also provide assistance to students and families in completing the financial aid process. Key Responsibilities Provides excellent customer service; primarily through heavy telephone contact, e-mail, appropriate follow up, and assists students at the front counter Maintains general knowledge of all federal and state Financial Aid programs including grants, loans and work study with ability to explain the process Participate at on-campus yield events explaining the financial aid process to perspective San Jose State University students Interprets program criteria and office practices to be able to work effectively with student applicants Performs intake of and is responsible for all aspects of required financial aid documents Coordinates document receipting and data/workflow processing Analyzes data for input into OnBase indexing software Coordinates the compilation, tracking, and timely receipt of all documents required to process applications for the financial aid verification and awarding process Completes and maintains student application status, and document verification/editing via computerized system Create and maintain the office social media presence on campus Ensures completeness, accuracy, and timeliness of production functions within area of responsibility Knowledge, Skills & Abilities Knowledge of University methods, procedures and practices Ability to compose and appropriately format correspondence and reports Excellent oral and written communication skills Excellent customer service and public relations skills Ability to keep current on various Enrollment and Financial Aid and Scholarship Office Service information, policies, and procedures, and recall, access, and interpret wide range of information to address customer’s questions and service needs Ability to engage in effective interpersonal communications, and to direct, inform, instruct, guide, and assist visitors/callers appropriately Knowledge of databases and software applications such as: word processing, spreadsheet, web browser, File Maker Pro, or comparable databases Working knowledge of budget policies and procedures Ability to formulate daily and weekly reports for both internal and external use Ability to coordinate and prioritize multiple tasks for a variety of policies and procedures where specific guidelines may not exist Ability to apply independent judgment, discretion, and initiative to address problems and develop practical, thorough, and creative solutions Ability to handle multiple work priorities, organize and plan work and projects Ability to maintain confidentiality and appropriately handle sensitive communications with employees and external agencies Knowledge of all federal and state Financial Aid programs including grants, loans and work study with ability to explain processes Ability to build and maintain relationships for work responsibilities and customer service Must maintain basic knowledge to explain information to students Ability to handle effectively a broader range of interpersonal contacts, including those at a higher level and those sensitive in nature Required Qualifications Completion of a high school program, technical/vocational program, or their equivalents Two (2) years of related office work experience or a combination of education and experience which demonstrates the ability to perform the essential functions of the position Preferred Qualifications Experience providing customer service in a records environment Experience with Microsoft Office Software Excellent written communication skills Compensation Classification: Administrative Support Coordinator I Anticipated Hiring Range: $3,680/month CSU Salary Range: $3,680/month - $5,783/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: March 26, 2024 through April 9, 2024 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Mar 26 2024 Pacific Daylight Time Applications close: Closing Date/Time:

Application Process This position is op en until filled. For full consideration, please submit application, along with cover letter and resume. Please review the position description listed above for full scope of responsibilities and qualifications. Job Summary Reporting to and under general direction of the Associate Director of Campus Housing, with additional lead work direction by the Administrative Specialist, the Housing Administrative Coordinator initiates, coordinates, and implements a variety of administrative duties in support of the administrative operations for Residential Education and Campus Housing (REACH). The incumbent often makes recommendations related to operational and policy matters and evaluates work procedures; coordinates and executes large scale, complex projects with broad, visible impact which involve overseeing coordination with other departments. Work involves maintaining and updating student records database; receiving and addressing incoming calls and emails pertaining to the housing process; identifying needs; planning and initiating projects; provide work direction, training, and guidance to student assistants; provide backup to other staff in the department as needed; seeing a project through initiation, execution, coordination, implementation and evaluation; discreetly handling communications of a sensitive and confidential nature; assisting with special events; assisting with the front desk; and completing special projects as assigned. Work assignments require professional interaction at the highest levels within and outside the university. Key Qualifications This position requires a high school degree or technical/vocational program degree, and a minimum of two years administrative work experience involving program administration and/or an equivalent combination of education and experience involving study, analysis, and/or evaluation leading to the development of improvement of administrative policies, procedures, practices, or programs. Intermediate knowledge and experience with database systems and experience working in a university setting with college-aged students is preferred. Intermediate proficiency with computers and Microsoft Office Suite (Word, Excel, PowerPoint) is required. Knowledge of Google Suite, computerized work control system, Smartsheet and PeopleSoft preferred. The incumbent must have the ability to learn, interpret, and apply a variety of complex policies and procedures independently, and use judgment and discretion to act when precedents do not exist; demonstrate the ability to maintain accurate records with a high level of attention to detail; ability to independently handle large, multiple work unit priorities, projects, and meet critical, cyclical deadlines in a timely manner; ability to effectively write and present own reports; analyze operational and procedural problems and develop, recommend, and evaluate proposed solutions. The incumbent must have the ability to work effectively both independently and as part of a team; solve problems using reasoning and judgment to develop practical, thorough, and creative solutions; prioritize multiple tasks to meet changing priorities; ability to troubleshoot most office administration problems and respond to all inquiries and requests related to work area; ability to understand problems from a broader perspective and anticipate the impact of office administration problems and solutions on other areas; use negotiation and persuasion skills to achieve results and expedite projects; perform business math, analyze budgetary data and limited math analysis, and make projections requiring some inference; be detail-oriented and possess strong organizational skills; and exercise discretion when handling interpersonal situations and matters of a confidential nature. The incumbent must be able to provide outstanding customer service to students, staff, faculty, and visitors while working in a professional, fast-paced environment. Salary and Benefits Starting salary placement depends on qualifications and experience and will not exceed $3,865 a mon th. This is a full time, non-exempt position, which will lead toward permanent status following the successful completion of a probationary period. This position is eligible for a broad range of benefits, including medical, dental, vision, life and disability insurances, retirement (CalPERS), tuition waiver, vacation and sick leave. In addition, 15 paid holidays are offered each year. Sonoma State University is also a Public Service Loan Forgiveness Program (PSLF) Employer. A comprehensive benefits summary for this position is available online by clicking here to be taken to the CSU benefits page. For eligible employees, CSUEU collective bargaining agreement Article 17.10 will be honored. Supplemental Information Sonoma State University is committed to achieving excellence through teaching, scholarship, learning and inclusion. In line with our Strategic Plan and our Seawolf Commitment, our values include diversity, sustainability, community engagement, respect, responsibility, excellence and integrity. We strive to cultivate a community in which a diverse population can learn and work in an atmosphere of civility and respect. We encourage innovation, experimentation and creativity, as well as contributions to equity and inclusion, in the pursuit of excellence for all members of our university community. The University is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status. Mandated Reporting: This position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all faculty, staff, administrators, and students who are accessing campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Any candidates advanced in a currently open search process should be prepared to continue to help us protect and maintain a healthy Seawolf Community. More information related to campus level requirements can be found here: https://risk.sonoma.edu/covid- compliance-and-monitoring- office . CSU Out of State Policy - Sonoma State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current employees who apply for this position. Sonoma State University is not a sponsoring agency for staff positions (i.e. H-1B visas). Positions are posted for a minimum of 14 calendar days. For questions related to the application process, please reach out to hr@sonoma.edu . The ADA Coordinator is also available ( hraccommodations@sonoma.edu ) to assist individuals with disabilities in need of accommodation during the hiring process. Sonoma State University's Annual Security Report includes summaries of institutional policy relating to campus safety, drug and alcohol use, sexual assault, and other matters. The report is published in compliance with the Clery Act and includes three years of certain crime statistics that occurred in Clery Act defined geography. A paper copy of the report may be requested in person by emailing the Clery Compliance and Safety Office at clery@sonoma.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is available for viewing at https://housing.sonoma.edu/ resources/fire-safety . The purpose of this report is to disclose statistics for fires that occurred within Sonoma State University student housing facilities for three years, and to distribute fire safety policies and procedures intended to promote safety on campus. A paper copy of the AFSR is available upon request by contacting the Residential Education and Campus Housing at housing@sonoma.edu . Advertised: May 14 2024 Pacific Daylight Time Applications close: Closing Date/Time:

Our diverse and inclusive workforce of more than 7,000 employees play a key role in the success of San José, the heart of the Silicon Valley. All City of San José employees work together as one team to make San José a vibrant, innovative, and desirable place to live and work. Visit here to learn more about San José. About the Department The City Manager’s Office provides strategic leadership, which supports the Mayor and City Council while motivating the organization to deliver high-quality services that meet the community’s needs. The City Manager’s Office of Emergency Management (OEM) is responsible for preparing the City and the community to effectively respond to natural, technological, and human-caused disasters while coordinating with the Santa Clara County Operational Area, the State of California Governor’s Office of Emergency Services and Federal Emergency Management Agency (FEMA). Maintenance and activation of the Emergency Operations Center and the Emergency Operations Plan (EOP) are primary tools utilized by OEM. In addition, OEM provides disaster planning, training, and recovery assistance to City departments, including state-mandated Standardized Emergency Management System (SEMS) classes for the Emergency Operations Center staff, Department Operations Center staff, and elected officials. To be comprehensive, OEM continuously monitors state and federal legislation that directly impacts the provisions of emergency services to the community. Position Duties An Emergency Coordinator is an entry-level position in the City Manager’s Office of Emergency Management. The position reports to either the Director or Deputy Director of OEM. The EOC Readiness Coordinator - Temporary position is a 3 - 4-month limit-dated position, With a tentative start date of October 27, 2024. The incumbent will shadow and train with the current EOC Readiness Coordinator, who is anticipated to retire from City service in January 2025. The EOC Readiness Coordinator - Temporary position was created specifically to ensure a smooth transition and eliminate the potential for any gaps in service, as the EOC Readiness Coordinator position is critical to the City of San José’s emergency preparedness, response, and recovery operations. The EOC Readiness Coordinator - Temporary would be responsible for supporting operations, logistics, maintenance, and administration of the City of San José’s Emergency Operations Center (EOC), Alternate EOC, and Office of Emergency Management (OEM). [RR1] [GA2] [RR3] Duties involve maintaining operational readiness of EOC facilities and equipment, coordination with Department Operations Centers (DOCs) and other members of the City’s Emergency Management Organization, providing direct support to the Training and Exercise Program, participating in emergency planning activities, providing technical support to EOC facility operations and assignment to EOC Operations during non-emergency and emergency conditions. Develop and manage Emergency Operations Center activation procedures. Develop EOC architecture for information sharing, resource management, and coordination during an emergency and supporting standard operating procedures. Manage WebEOC Professional 8.0 Management System, California Common Operating Picture (CalCOP) Incident Management System, ShakeAlert Earthquake Early Warning System, and supporting teleconference, video-teleconference, and closed-circuit television systems. Manage the manual/hard-copy and digital/soft-copy EOC Forms, EOC Planning P, EOC Status Boards, EOC Maps, and associated EOC equipment. Responsibilities include identifying, notifying, organizing, training, equipping, exercising, and evaluating user communities for these systems. Provide technical support and collaboration with ITD on the [RR4] [GA5] [RR6] selection, installation, use, maintenance, technical training, and operational management of all EOC infrastructure, systems, hardware, and software. Collaborate with Public Works and ITD during project coordination for infrastructure maintenance, installation, and upgrades to all power systems [RR7] [GA8] ; lighting systems; network cabling; Heating, Ventilation, and Air Conditioning (HVAC) systems; and similar equipment as well as fielding and setup of computer equipment, monitors, television displays, communications equipment, audio-visual systems, and similar equipment; fielding, setup, and maintenance of desks, chairs, lighting, rolling carts, cabinets, and similar equipment; and fielding, setup, and use of access control systems. Typical Duties and Results: Responsible for inventory management for both the EOC and OEM offices including related reports. Provides support for training events, exercises, and real-world activations as relates to the readiness of the EOC. Provides support to (OEM) staff related to facility operations and equipment. Working with OEM staff, develops and maintains EOC documentation for operations and equipment including relevant plans including the EOC activation guide, action planning process, position job aids, EOC org chart, etc. Works with Training and Exercise Coordinator in developing EOC training materials, exercises (drills, workshops, tabletops, functional, and full-scale exercises) for EOC, DOC, and Field teams on the EOC Action Planning Process, use of EOC Forms and EOC Status Boards. Administers and manages EOC technology equipment and application platforms used for EOC operations. Assists ITD with identifying personal computer and related equipment issues. Manages and maintains non-technical EOC supplies to include white boards, position vests, etc. Provides input to OEM Finance Coordinator for budgetary needs and tracking. Acts as the alternate Alert and Warning Coordinator when required. Coordinate and schedule training for EOC, DOC, and Field teams on Multi-Agency Coordination Systems (MACS}, EOC Action Planning Process, use of EOC Forms and EOC Status Boards. Responds to activations of the EOC Performs other emergency management activities as needed Minimum Knowledge of: Principles of effective written communication, including the preparation of clear and concise reports, documents, and revisions to documents Principles of administrative process and governmental organization Principles of adult learning Ability to: Work both independently and interdependently to ensure work is completed in an accurate and timely fashion Promote and coordinate emergency preparedness messages Work with diverse groups, including volunteers Communicate effectively Be available to report to duty on a 24-hour a day basis, as needed Distinguishing Characteristics: This is the entry into higher levels of the emergency management classification, where expertise is gathered in a specific field in order to progress into the more specialized class such as Emergency Planner. Initially, supervision and training are given in detail, but as an incumbent becomes more capable, he/she works with a higher degree of independence. Position requires energetic, well focused, and detailed oriented personnel. Under general supervision, the personnel is responsible for analytic work of moderate difficulty in areas such as plans and procedure development; review and analysis of existing plans and newly proposed plans; generalized analysis of continuity between plans; organization and methods analysis; or personnel analysis. Performs additional work as required. The assigned personnel requires a high level of professionalism, excellent customer service skills, and a strong work ethic. The position requires excellent judgment, initiative, integrity, analytical and organizational skills. Minimum Qualifications MINIMUM QUALIFICATIONS Education and Experience Executive Analyst I: Bachelor’s Degree from an accredited college or university in business or public administration or a closely related field. Executive Analyst II: Bachelor’s Degree from an accredited college or university in business or public administration or a closely related field; and two (2) years of increasingly responsible professional staff analytic or administrative experience at the level of Executive Analyst I with the City of San Jose. Acceptable Substitution: Experience as a Staff Specialist with the City of San José may be substituted for the education requirement on a year for year basis. Required Licensing (such as driver’s license, certifications, etc.) When assigned to the Office of Emergency Management: Incumbents in the Executive Analyst I and II classifications will be required to obtain the FEMA Professional Development Series (PDS) Certificate within approximately one (1) year of employment. Incumbents in the Executive Analyst II classification will also be required to obtain the FEMA Advanced Professional Series (APS) Certificate within approximately two (2) years of employment. Background : Passing a San José Police Department background check is a condition of employment. Other Qualifications Basic Competencies: Knowledge of City's organizational structure and functions and the principles, practices and challenges of the City organization, administration, and management. Knowledge of and experience with applicable professional/technical principles and practices , Citywide and departmental procedures/policies and federal and state rules and regulations. Initiative and Innovation : exhibits resourceful behaviors toward meeting job objectives, anticipates problems, is proactive, and avoids difficulties by planning ahead; displays willingness to assume extra responsibility and challenges; pursues continuing educational opportunities that promote job performance. Core Competencies: The ideal candidate will possess the following competencies, as demonstrated from past and current employment history. Job Expertise : Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies and federal and state rules and regulations. Analytical Thinking : Approaching a problem or situation by using a logical, systematic, sequential approach. Communication Skills : Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills; displays openness to other people’s ideas and thoughts. Creativity : Addresses objectives and problems while questioning traditional assumptions/solutions in order to generate creative ideas and new ways of doing business; exhibits creativity and innovation when contributing to organizational and individual objectives; seeks out opportunities to improve, streamline, reinvent work processes. Customer Service : Demonstrates the ability to anticipate customers' needs and deliver services effectively and efficiently using professional demeanor Team Work & Interpersonal Skills : Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills. Computer Skills : eExperienced with common business computer applications including but not limited to: MS Outlook, MS Word, MS PowerPoint, MS Access, and MS Excel. Selection Process: The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to the Job Specific Questions. Only the candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews and a background investigation. You will be prompted to answer the following job-specific questions during the online application process. Please note that there is a 4,000-character limit, including spaces, for each text response: Please specify your degree, field of study ad the college or university where you obtained your degree You may also include any additional degrees or applicable certificates that you have achieved. Please describe your facilities management experience, including operations, logistics, maintenance, and administrative support. Please include your years of experience, your title, and specific responsibilities. Your response should be consistent with your work history.Please describe your experience with managing inventories, including any systems or tools used and your specific responsibilities.Please describe your experience working on complex plans and procedures which required you to gather and analyze data and information and develop statistical reports and/or summaries for use in process improvement planning.Please describe your experience in Emergency Management. If you do not have experience in Emergency Management, please describe any transferrable experience, knowledge, skills or abilities that would enable you to fulfill the duties of the position. You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. References to your resume will be deemed incomplete and your application withheld from further consideration. Additional Information: Employment Eligibility: Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will NOT sponsor, represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application. Please note that applications are currently not accepted through CalOpps or any other third party job board application system. This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment. Please allow adequate time to complete the application and submit before the deadline or the system may not save your application. If your online application was successfully submitted, you will receive an automatic confirmation email to the email address you provided. IF YOU DO NOT RECEIVE THE CONFIRMATION, please email CityCareers@sanjoseca.gov and we will research the status of your application. The City of San Jose offers a wide range of core health benefits including Medical, Dental, Vision, Employee Assistance Program, Life Insurance, Disability, and Savings Plans. Please visit the City's benefits page for detailed information on coverage, cost, and dependent coverage. For information on the City’s Retirement Plan(pension for full-time employees), please visit the Office of Retirement Services website . You will be able to view information based on different Sworn/Federated job classification. In additional to the benefits above, there is an additional perks site to explore further benefits of working for the City of San Jose like paid leave, educational reimbursements, and holiday pay are specific to the job classification and union membership. Closing Date/Time: 9/24/2024 11:59 PM Pacific

Working Title: Senior Project Coordinator Classification Title: Administrative Analyst/ Specialist Non-Exempt Posting Details Priority Application Deadline: Sunday, November 26th @ 11:55pm PST (Posting will remain open until filled) Hiring Preference Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2,5,7, and 9 will be given first consideration in the recruitment. Position Summary Under the general direction of the senior staff of the Organizational Excellence & Leadership revenue center at the College of Continuing Education (CCE), the incumbent is responsible for leading the planning and the delivery of educational services and programs for employers and organizations, including trainings and other in-person and virtual education projects. The incumbent is part of the Organizational Excellence & Leadership revenue center with over 40 staff that aims to provide transformative opportunities for clients to solve organizational challenges by providing educational services and programs that lead to actionable solutions and sustainable outcomes. A commitment to quality and to providing the highest level of customer service possible are also requisites for this position. FLSA : Non-Exempt (Eligible for overtime) Anticipated Hiring Range : $3694 per month - $5972 per month Anticipated hiring range commensurate with candidate's education, experience, skills, and training. CSU Classification Salary Range : $3694 per month - $7131 per month Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 1 Recruitment Type : Temporary (Annual Renewable) Time Base : Full-Time Work Hours : Monday - Friday, 8:00AM - 5:00PM, work hours may vary dependent on department operations. Department Information The College of Continuing Education (CCE) extends the mission of the university by increasing access for non-traditional learners. With a primary expertise on serving adult learners, CCE provides programs and services to individuals and employers year-round, unbound by traditional semester schedules and formats. CCE serves a hybrid student body that extends beyond California, serving over 80,000 learners annually through in-person, hybrid and fully online workshops, courses, conferences, certificate and degree programs. For more information, visit the Sacramento State, College of Continuing Education website at https://cce.csus.edu/about-cce Minimum Qualifications Entry to this classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Required Qualifications Experience: 1. Experience in training or educational programming-related experience 2. Experience providing customer service while working in a service-oriented organization and/or position 3. Experience with developing, managing and implementing budgets Knowledge, Skills, Abilities: 4. Knowledge of being quality-oriented and customer-centric: detailed, accurate thorough, timely, dependable, responsive, proactive, solution-oriented 5. Strong communication and interpersonal skills to interact effectively with all levels of staff, administrators, and all external constituents, both verbally and in writing 6. Ability to use common software applications such as the Microsoft Office Suite (Outlook, Word, Excel, and PowerPoint) and quickly learn other web-based applications for project management and event planning 7. Knowledge of project management and organizational skills in coordinating many different tasks, establishing priorities and timelines, and completing projects according to complexity and resource needs, with a commitment to quality and attention to detail 8. Ability to gather and report data for both internal use and the clients Other Requirements: 9. Ability to work in evenings and weekends as needed 10. Ability to travel statewide, including overnight stays, to support the essential functions of the position Conditions of Employment Ability to pass a background check Preferred Qualifications 11. Five (5) years of experience in training or educational programming-related experience 12. Bachelor’s degree in business administration, education, or a related field 13. Certification in project management, meeting and event planning, and/or completion of related coursework 14. Familiarity with instructional design strategies 15. Experience with online platforms for synchronous training delivery 16. Experience working in a financially self-support organization Documents Needed to Apply Resume and cover letter. Failure to upload required documentation may result in disqualification. About Sacramento State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to learning and student success ; teaching, research, scholarship and creative activity ; justice, diversity, equity and inclusion ; resource development and sustainability ; dedicated community engagement , and wellness and safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State? page. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. COVID19 Vaccination Policy Effective May 2023, per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Eligibility Verification Candidate will be required to provide official transcripts of their highest degree earned and must furnish proof of eligibility to work in the U.S. California State University, Sacramento is not a sponsoring agency for staff and management positions (ie. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Feb 16 2024 Pacific Standard Time Applications close: Closing Date/Time:

Working Title Program Coordinator SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department College of Professional & Global Education Appointment Type This is a one-year probationary position. Time Base Full-Time (1.0 FTE) Work Schedule Monday - Friday 8:00am - 5:00pm Anticipated Hiring Range $4,167 - $5,000 Per Month ($50,004 - $60,000 Annually) Salary is commensurate with experience. Position Summary With work assignments provided by the Program Lead, the Program Coordinator will manage daily administrative tasks associated with CPaGE programs. They will be responsible for building classes in relevant software systems, scheduling classes, answering program inquiries, resolving enrollment issues, communicating with instructors, and processing certificates. Other tasks may be assigned as needed. The Program Coordinator will address student issues and concerns, provide enrollment reports, and assist with enrollment documentation. They must exercise judgment in answering student inquiries and resolving student issues, recognizing problems, and suggesting possible solutions. In addition, they may be asked to suggest changes and improvements to web content and marketing documents, and provide basic analytical analysis, including reconciling invoices and creating purchase requisitions. Position Information Programs Coordination, Administration and Operational Support Setup courses in relevant software systems. Schedule classrooms and all details associated with offering classes. Create purchase requisitions, reconcile invoices, and prepare invoices for review and payment. Maintain accurate students records in relevant software systems, including tracking of program progress and completion. Create grade and certificate spreadsheets for the purpose of entering grades by Enrollment Services. Create and maintain essential data on Excel spreadsheets as well as BOX Folders. Assist faculty and staff with administrative and operational needs. Assist with program related events. Compile information and data to support new program development. Process certificate completion requests. Communications Answer current student and prospective student questions. Resolve student issues. Communicate issues to partners and provide reports to the Program Lead. Communicate with college staff, campus community, external clients/partners, and the public. Communicate with faculty. Work with third parties and CPaGE’s Fiscal Team to assist subsidy students. Maintain student inquiry templates for common queries. Proofread marketing resources for content and clarity and collaborate with the CPaGE marketing team. Programs Budget Operations Reconcile enrollments, budgets, and fiscal documents for review. Generate enrollment statistics and reports for budgeting. Other duties as assigned. Minimum Qualifications Requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Working knowledge of general practices, program, and/or administrative specialty. Basic knowledge of and ability to apply fundamental concepts. Working knowledge of budget policies and procedures. Working knowledge of general practices, program, and/or administrative specialty. Ability to learn, interpret, and apply a wide variety of policies and procedures relating to and impacting the applicable program, organizational unit, and/or administrative specialty. Knowledge of basic methods and procedures for research and statistical analysis and the ability to apply them. Ability to analyze data and make accurate projections using business mathematics and basic statistical techniques. Ability to organize and plan work and projects including handling multiple priorities. Ability to make independent decisions and exercise sound judgment. Ability to compile, write, and present reports related to program or administrative specialty. Demonstrated ability to establish and maintain effective working relationships within and outside the work group and serve as a liaison for the organizational unit. Core Competencies - embody the following competencies: Bias toward collaboration and teamwork. Effective oral, written, and nonverbal communication skills. Customer/Client Focus with an emphasis in problem solving and resolution. Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence. Diversity Preferred Qualifications Three years of experience in an educational environment. Two to four years of experience in managing administrative details in an office environment. Minimum two years of experience handling administrative details in a responsible role. Experience in building and scheduling educational classes in Campus Solutions (CS). Demonstrated skills with Microsoft Office including Excel and PowerPoint. Flexibility, creativity, the desire to learn. Environmental/Physical/Special Ability to work evenings and weekends as needed. Experience in participating in cross-functional teams or committees to achieve organization-wide priorities. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@sfsu.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Jun 26 2024 Pacific Daylight Time Applications close: Closing Date/Time:

Job Characteristics ***PART-TIME JOB OPPORTUNITY*** CUSTOMER SERVICE SPECIALIST I/II The City of Concord is accepting applications for part-time community center Customer Service Specialists to support the Recreation Services Department. This recruitment will be used to fill current vacancies at Willow Pass Community Center and Centre Concord, and also establish an eligiblity list to fill future positions as they become available. Salary is negotiable based on experience: Customer Service Specialist I: $17.65 - $19.67/hour with one year of customer service experience Customer Service Specialist II: $18.54 - $20.98/hour with two years of customer service experience Community Centers: Customer Service Specialists will primarily be assigned to one of the following community centers, but may do intermittent hours at the other community centers on an as needed basis. Centre Concord, located at 5298 Clayton Road is one of the largest rental facilities in the East Bay. Our ballroom offers adjustable lighting, a portable dance floor and expansive staging, allowing you to create just about any atmosphere you desire for up to 400 guests. For something smaller, there are classrooms and meeting spaces to accommodate conferences, trade shows, fundraisers, receptions, and other gatherings. All positions are part time, limited service, and applicants must be available to work 9:00 a.m. - 4:00 p.m., Monday through Friday, approximately 15-20 hours per week. The Concord Senior Center is an amazing place for seniors to come together and enjoy activities, classes, programs and sports leagues. After hours, it operates as the ideal space for special events, such as holiday parties, weddings and business meetings. The Senior Center is located at 2727 Parkside Circle. All positions are part time, limited service and applicants must be available to work between 8:30 a.m. - 4:30 p.m., Monday through Friday, approximately 15-20 hours per week. The Willow Pass Community Center is a versatile venue for special events like weddings, birthdays, anniversaries, and retreats. It's also the location for in-person registration for all the programs in the City of Concord. Willow Pass Park is the home of the Concord Softball League, payless batting cage, pickleball courts, tennis courts, and an adult fitness park. The Willow Pass Community Center is located at 2748 E. Olivera Road. All positions are part time, limited service and applicants must be available to works between 9 a.m. - 4 p.m., approximately 15-20 hours per week. What you will be doing: Customer Service Specialists serve as the first point of contact for customers using the facilities, including greeting customers, registration for classes and events and responding to inquiries and complaints. They are also responsible for monitoring the use and care of facilities, to include room set-up and breakdown as well as light custodial duties. The Customer Service Specialist I is distinguished from the II level in that it is the entry-level position in the series. The Customer Service Specialist II has learned to perform the duties of the Customer Service Specialist I with independence. All positions are part time, limited service and must be able to work either mornings, or mornings and afternoons, Monday through Friday. Hours and schedule may vary. SELECTION PROCESS Submit a completed City of Concord application and the required supplemental question responses online at www.cityofconcord.org/jobs . As positions become available, qualified applications and supplemental responses will be competitively evaluated, and those candidates demonstrating the strongest qualifications will be invited to interview. Successful candidates will be provided a conditional offer of employment and must clear DOJ/FBI livescan. Conviction History If you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with the City of Concord. Examples of duties include, but are not limited to Serving as the front line customer service representative Opening and closing the community center Walking customers through the premises prior to and after the event Providing coordination and support of facility operations Performing activities related to the processing and maintenance of activity registration and rental permits, including communication with customers over the phone, in person and via email Responding to questions, complaints and emergency situations, taking appropriate courses of action Ensuring timely completion of all paperwork and processes, facility scheduling, information development, and file maintenance Ensuring a safe and efficient environment by enforcing operating procedures Reporting inappropriate or unsafe practices Providing for maintenance needs, including compliance with health, safety and building codes Assisting in the set up and take down of equipment, tables and chairs, as needed Conducting light custodial work to ensure high standards of facility presentation, as needed Qualifications Knowledge of: Microsoft Office software including Word, Excel and Publisher Principles and processes for providing internal and external customer service including customer needs assessment, meeting quality standards for service, and evaluation of customer satisfaction The structure and content of the English language including the meaning and spelling of words, rules of composition and grammar Ability to: Understand the implications of new information for both current and future problem solving and decision making Give appropriate attention to what other people are saying, taking time to understand the points being made and asking questions as appropriate Maintain appropriate attention to detail based on the complexity of work performed Shift back and forth between two or more activities or sources of information, and to work efficiently and accurately on tasks with interruptions Convey written and/or non-written information effectively, comprehending and understanding documentation and verbal or visual communications Adapt communications and behavioral styles appropriately in response to individuals and situations Use logic and reasoning to identify strengths and weaknesses of alternative solutions Provide high level customer service to internal and external customers including during high stress situations; seek out ways to help people Determine causes of operating errors and decide what to do to resolve them Quickly search and find information from resource systems, manuals and other documents and accurately and concisely convey such information orally and in writing Read, comprehend and retain information Learn custom facility reservation software Speak clearly, concisely and audibly Establish and maintain cooperative and effective relationships with those contacted in the course of work CUSTOMER SERVICE SPECIALIST I Education : Satisfactory completion of high school or equivalent Experience : One year of customer service experience required CUSTOMER SERVICE SPECIALIST II Education : Satisfactory completion of high school or equivalent Experience : Two or more years of customer service experience required Other The ability to speak and understand Spanish is highly desirable, but not required. A California driver's license and a satisfactory driving record are conditions of initial and continued employment. Must be able to clear DOJ/FBI fingerprint clearance. EEO/ADA: The City of Concord is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. If you have a disability and require accommodations in the testing process, please contact Human Resources at 925-671-3308 or hrdept@cityofconcord.org prior to the final filing date. FOR MORE INFORMATION REGARDING THIS POSITION: Centre Concord: Dario Sanchez, Recreation Program Coordinator at 925-671-3498 or dario.sanchez@cityofconcord.org Senior Center: Barbie Gary, Recreation Program Manager at 925-671-3074 or barbie.gary@cityofconcord.org Willow Pass Community Center: Jorey Scott, Recreation Program Coordinator at 925-671-3179 or jorey.scott@cityofconcord.org This position is not eligible for benefits.

Confidential Leaves & Accommodations Coordinator (Confidential Administrative Support II) Compensation and Benefits Anticipated Hiring Salary Range: $4,600 - $5,400 per month Full CSU Classification Salary Range: $4,464 - $10,689 per month This is a full-time, probationary, exempt position. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Job Summary Under the general direction of the Human Resources Benefits Manager, this position provides comprehensive analytical, administrative and consultation services of the CSU Leaves Programs and Americans with Disabilities (ADA) Programs to employees including staff, faculty, and managers. This position supports the campus-designated ADA Coordinator to ensure that individuals with disabilities have equal access and the opportunity to participate in CSU programs, activities, and services by engaging in timely, good faith, interactive process to determine effective reasonable accommodations. Furthermore, this position serves as a resource to employees by providing professional and caring support while coordinating applicable leaves and accommodations. This position is classified as “Confidential” in accordance with the provisions of the Higher Education Employer- Employee Relations Act (HEERA). According to HEERA, an employee is designated as “confidential” when assigned duties normally require access to confidential information, which contributes significantly to the development of management positions. This position works closely with the HR Benefits Manager and ADA Coordinator in the collection, organization, presentation, and review of confidential data on a wide range of matters, including, collective bargaining, and other related personnel matters as it relates to leave of absence grievance/complaints and ADA violations. The incumbent regularly performs duties that require access to confidential information, which contributes significantly to the development of management positions. The scope of work is comprehensive in nature and includes interpretation of CSU policies, regulatory compliance, contractual, and procedural guidance and advisement in functional areas such as collective bargaining agreement interpretation, employment status, classification, and labor relations as it relates the CSU Leave & ADA Programs. This position also serves as resource and backup to the benefits health & wellness team, including the Benefits Manager. The Leaves & Accommodations Coordinator is expected to work independently and apply sound judgment in the development of solutions to complex program challenges, interpretation of State & Federal laws and Collective Bargaining Agreements for represented and non-represented employees seeking leaves. Key Qualifications Knowledge of: The principles, practices, and procedures of human resources administration in the areas of benefits, leaves, and/or ADA accommodations. CSU and federal and state laws/regulations related to common leave programs (e.g. PDL, FMLA, CFRA...) Working knowledge, or ability to quickly learn, university methods, procedures, and practices. Skills in: Organize, track, and prioritize assignments and tasks, including project management and coordination. Conduct effective intake meetings to obtain information from employees necessary to coordinate their applicable leaves and/or accommodations. Interpret and apply collective bargaining agreements, federal and state laws, CSU and Fresno State policies and procedures. Maintain confidentiality and appropriately handle sensitive communications with employees and external agencies with tact and diplomacy. Proficient in standard office software applications. Demonstrated ability to : Analyze, interpret, and resolve complex situations and cases. Communicate effectively in oral and written formats and prepare clear, concise, and comprehensive reports, records, correspondence, and other written materials. Compose a variety of correspondence and reports in a clear and understandable manner. Perform accurately in a detail-oriented environment. Perform in-depth analytical studies, perform research, and prepare reports. Perform mathematical and statistical analysis appropriate to the position. Effectively handle multiple work priorities, organize, and plan work and projects in a fast-paced environment. Work effectively with faculty, staff, and students from diverse backgrounds and abilities. Deliver exceptional customer service to a wide variety of constituents. Maintain good working relationships with co-workers and promote teamwork and collegiality. Regular attendance during normal university work hours. To view the full list of qualifications and job responsibilities, please click the Position Description button above. Education and Experience Bachelor’s degree in Human Resources or related discipline. (Closely related professional experience and/or specialized training can be substituted for the education on a year-for-year basis.) 2 years of responsible experience in human resources, benefits, leaves administration, disability administration and/or closely related services. Preferred Skills: ADA Coordinator Training Certification (ACTCP) and/or Certified Leave Management Specialist (CLMS) Advanced knowledge of HRIS functionality (e.g. PeopleSoft, PIMs, CIRS...) Experience in a higher education environment. Experience in a complex collective bargaining environment. Department Summary Our mission is to enhance the university community by attracting, retaining, and supporting a quality workforce in its effort to provide an excellent educational program for our students. Deadline & Application Instructions This position is open until filled. Please click “Apply Now” to complete the employment application for California State University, Fresno. Interested applicants must complete the application and attach the following: 1) their most recent resumé/vitae, 2) a cover letter that addresses their specific qualifications and interest, and 3) contact information for three professional references. Fresno State California State University, Fresno is one of 23 campuses in the California State University System. The University's mission is to boldly educate and empower students for success through our values of Discovery, Diversity and Distinction. The current student population is more than 25,000, including a large percentage of students with diverse and culturally rich backgrounds. The University serves the San Joaquin Valley while maintaining deep involvement with the state, nation, and across the globe. Metropolitan Fresno, with a multi-ethnic population of over 527,000, is located in the heart of the San Joaquin Valley. The campus is within driving distance of Yosemite, Kings Canyon and Sequoia National Parks, San Francisco, Los Angeles, the Monterey Peninsula, beaches, sailing, lakes, and numerous ski resorts. Fresno boasts one of the most reasonable housing markets in California and offers a wide array of locally grown fruits and produce. Equal Employment Opportunity Information California State University, Fresno is committed to maintaining and implementing employment policies and procedures in compliance with applicable state and federal equal employment opportunity laws and regulations. Executive Orders 1096 and 1097 prohibit discrimination, harassment, and retaliation on the basis of a protected status: race, color, religion, national origin, ancestry, age, sex (including gender identity), sexual orientation, marital status, pregnancy, mental disability, physical disability, medical condition and covered veteran status. Fresno State's commitment to diversity informs our efforts in recruitment, hiring, and retention. We are proud to be an affirmative action and equal opportunity employer. COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Questions may be sent to hr@csufresno.edu . Supplemental Information Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with California State University, Fresno. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Fresno State has identified as sensitive. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" under the California State University's Conflict of Interest Code. This will require the filing of a Statement of Economic Interest on an annual basis and the completion of training within six (6) months of assuming office and every two (2) years thereafter. Fresno State is a tobacco-free, smoke-free and vapor-free campus. Fresno State is not a sponsoring agency for staff or management positions. (e.g. H1-B Visas) Advertised: May 13 2024 Pacific Daylight Time Applications close: Closing Date/Time:

JOB BULLETIN GENERAL PURPOSE Under general supervision, plans and organizes special events; coordinates and evaluates a variety of recreation, aquatics, fine arts, and senior services programs and services provided at community centers and theaters; supervises and schedules the work of non-regular and seasonal staff; and does related work as required. DISTINGUISHING CHARACTERISTICS The Community Services Coordinator is distinguished from the Community Services Supervisor in that it has responsibility for community center operations, pool facilities, programs, and services and coordinates youth sports, adult sports, after school programs, aquatics programs, senior services activities, special events, and cultural arts programs. The Community Services Coordinator has lesser responsibility for budgeting and policy making decisions, as compared with the Community Services Supervisor, and may receive guidance from the Senior Community Services Coordinator. ESSENTIAL FUNCTIONS The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the class. Plans, organizes and coordinates recreation and leisure programs for all age groups, which may include after school programs, sports, special interest classes, aquatics programs, cultural arts programs, excursions, seminars, seniors functions, and special events; develops new program ideas, goals, objectives, and related programs.Assists with scheduling, training, supervising, and evaluating the work of temporary, seasonal and non-regular staff, contractors, and volunteers; assists in recruiting, hiring and conducting new employee and volunteer orientations; plans and coordinates staff assignments, projects, and work schedules.Develops and maintains effective working relationships with local schools and community groups.Plans and organizes special events; orders supplies and equipment; contracts with instructors and other service providers; coordinates facility usage.Designs, writes, edits, and manages the marketing of programs and event publicity, including the development of flyers, brochures, pamphlets, and electronic media.Reviews data from activity reports indicating program attendance, revenues, maintenance and repairs, incidents, accidents, and participation rates in various programs and helping to establish needs and priorities.Assists with the preparation of annual program and facility budgets; evaluates expenses and revenue by account and maintains financial records.Analyzes labor, supplies, materials, and contract costs for division services.Prepares and presents written and oral information to program participants, school officials, and community groups regarding programs services, and events; prepares agendas, staff reports, and correspondence.Serves as city liaison to committees, commissions, program participants, community groups, and school officials.Evaluates programs and staff service delivery; makes program and personnel recommendations.Acts on behalf of the designated Manager, when assigned.Maintains safe and healthy conditions at City pools; inspects pool facilities for health and safety and reports difficulties to superiors.Supervises first aid and emergency situations at pools. QUALIFICATIONS GUIDELINES Knowledge of: Modern theories, principles, and practices in the field of recreation, seniors activities, community services, and cultural arts programs; extensive knowledge of water safety and lifesaving techniques; knowledge of basic swimming pool operation practices; applicable federal, state and local laws, regulations, and ordinances related to health and safety at community facilities; accounting, purchasing, and budgeting practices; research and report writing methods and techniques; project management and event planning skills; local government organization and the functions and practices of a municipal recreation unit; work planning, organization, programming, and marketing functions related to community services; principles of employee training and supervision; effective customer service techniques. Ability to: Operate computer equipment and use word processing, spreadsheet, database, and graphics software programs; plan, organize, review, and evaluate the work of non-regular and seasonal employees; lead, motivate, and train staff in work procedures; plan, organize, and prioritize tasks; conduct analyses and make accurate recommendations based on study findings; effectively coordinate and administer a variety of programs, projects, and special events; recommend comprehensive programs based upon community needs, available resources and overall city priorities and policies; enforce city rules and regulations; control budget and properly account for revenues; remain calm in emergency situations; establish and maintain effective working relationships with co-workers, management, vendors, contractors, consultants, sports officials, community groups, commissioners, public and private representatives, and others contacted in the course of work; communicate effectively, both orally and in writing; prepare clear, concise and complete documents, reports, and correspondence. PHYSICAL AND MENTAL DEMANDS The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this class, the employee is constantly required to sit, and occasionally to stand and walk. The employee must be able to talk and hear. The employee must be able to use hands to finger, handle, feel or operate computer hardware and standard office equipment; reach with hands and arms above and below shoulder level. The employee must be able to lift and carry records and documents, typically weighing less than 20 pounds. The employee must be able to lift, push, pull, and/or carry materials and equipment used for special events weighing more than 25 pounds. Specific vision abilities required by this class include close vision and the ability to adjust focus. Mental Demands While performing the duties of this class, the employee is regularly required to use oral and written communication skills; read and interpret data; thoroughly analyze and solve problems; exercise sound judgment in the absence of specific guidelines; use math and mathematical reasoning; establish priorities and work on multiple assignments and projects concurrently; meet intense and changing deadlines given interruptions; and interact appropriately with staff, management, city officials, media, contractors, sports officials, and public and private representatives, and others in the course of work. WORK ENVIRONMENT The employee works in both the community center and office conditions. In the office setting, the noise level is usually moderate. In field settings, the employee is exposed to loud noises during sporting and recreational activities and works under variable weather conditions at different sites and events. Occasional driving is required to visit community services facilities and business sites, and to attend community and public meetings. EDUCATION/TRAINING/EXPERIENCE Associate's Degree or 60 semester units or the equivalent of college level coursework in Recreation, Human Services, or related field. Two years of experience in planning, organizing and implementing community service programs and activities is required. Additional relevant work experience may substitute for the educational requirement. Experience within a specific field related to the position assignment is highly desirable. LICENSES/CERTIFICATES/SPECIAL REQUIREMENTS Valid Class C California driver license, acceptable driving record, and evidence of insurance are required. Cardio Pulmonary Resuscitation (CPR) and First Aid Certification is required within one year of appointment to this position. Ability to work nights and weekends in order to coordinate city functions and events. APPLICANT INFORMATION/EXAM WEIGHT Applicants must submit a City application online through the Human Resources Department web page at www.buenapark.com/hr . Applications may be accompanied by a resume describing experience, education, and training in relation to the requirements of the position, however, resumes will not be accepted in lieu of a completed City employment application. All applications will be reviewed and only those candidates determined to be most qualified on the basis of experience and education, as submitted, will be invited to participate in the selection process. The selection process may include but is not limited to an oral interview and/or written exams and oral presentations. Successful candidates will be placed on the employment eligible list from which hires may be made. An eligible list is valid for up to one year unless exhausted sooner. The City of Buena Park is an Equal Opportunity employer and does not discriminate on the basis of race, color, creed, ancestry, national origin, gender, marital status, sexual orientation, religion, age, veteran status or disability. Americans with Disabilities: Applicants with disabilities who require special testing arrangements must contact Human Resources. If you have a disability for which you require an accommodation, please contact Human Resources at (714) 562-3515 no later than 5 business days before the test date. Fingerprinting: Applicants who are selected for hire are fingerprinted during the pre-placement processing period. All fingerprints will be processed with the Department of Justice to verify criminal records or absence thereof. Physical Examination: Employment offers are conditional based, upon the successful completion of a medical examination which may include drug and alcohol screening. Physicals are performed by the City's designated physician at the City's expense. Below is a list of key benefits offered to employees of the City of Buena Park and is only a summary of benefits. They are not intended to replace or modify the legal plan documents on file in the Human Resources Department. SALARY RANGE: Composed of six (6) steps - Entry step through E step (Except management positions). Each step represents an increase of approximately five (5) percent. RETIREMENT: Provided through California Public Employees' Retirement System (CalPERS). Employee pays member contribution. VACATION: Earned at the rate of ten (10) working days per year for the first five (5) years of service. Public safety employees receive a different but equivalent benefit. Additional vacation may be earned by employees after five (5) years of service. SICK LEAVE: Accumulated on the basis of eight (8) hours per month with no maximum accumulation. HOLIDAYS: An average of eleven (11) holidays per year. MEDICAL INSURANCE: Several plans (indemnity and HMO's) are available. The City pays a flat rate portion of the premium according to the bargaining unit agreement. DENTAL INSURANCE: Three (3) plans are available. The City pays a flat rate portion of the premium. The Employee may pay a portion of the insurance premium according at bargaining unit agreement and this benefit is voluntary. VISION INSURANCE: One plan is available. The Employee pays the insurance premium and this benefit is voluntary. LIFE INSURANCE: Amount of coverage is based on the employee bargaining unit. Premiums are fully paid by the City. LONG TERM DISABILITY: Fully paid by the City. Police sworn personnel are not eligible. EMPLOYEE ASSISTANCE PROGRAM: Available to all City employees and their immediate families. DEFERRED COMPENSATION PLAN: The City offersone (1) plan administered by Nationwide Retirement Solutions. This is a voluntary benefit with no City contribution. WORK SCHEDULE: 4/10 or 3/12 alternative work schedule depending upon the work location. OC CREDIT UNION: Available to all City employees and their families. CHILDCARE ASSISTANCE: Available to all Full Time City employees with eligible dependents 0 - 5 years of age. Closing Date/Time: 9/16/2024 11:59 PM Pacific

Type of Appointment : Full-Time, Probationary Job Classification : Administrative Analyst/Specialist - Exempt II Anticipated Hiring Range : $6,095 - $7,225 per month ($73,140 - $86,700 annually) Work Hours : Monday - Friday, 8am - 5pm, unless otherwise notified Recruitment Closing Date : September 3, 2024 THE DEPARTMENT: Outreach, Recruitment & Educational Partnerships (OREP) is responsible for outreach and recruitment of prospective domestic undergraduate students and plays a key role in enrollment planning and reporting. OREP is charged with promoting the image of the University, it's programs and uniqueness; attracting and recruiting a diverse and high achieving pool of applicants; developing relationships and collaborations with campus external and internal constituents; and, providing timely, accurate and comprehensive services to students and campus through point of inquiry and enrollment. DUTIES AND RESPONSIBILITIES: Event Coordination Serves as the lead for event planning and coordination of special projects and events administered by OREP. Coordinates event logistics, identifies and confirms required spaces, hospitality, and administrative support needs of multiple prospective and yield events, including but not limited too: Explore CPP: Fall Preview Day; Leadership Summit Series with community colleges and high schools in the region; Spring Open House (campus-wide event); Summer Staff Outreach Retreats; Counselor & Community Based Organization Trainings; various events with special emphasis on underrepresented populations, i.e. African American and Native American, and other special events as requested. Comprehensive and detailed knowledge of applicable university infrastructure, policies and procedures; ability to interpret and apply policies and procedures independently; and use judgment and discretion to act when precedents do not exist. Ability to independently handle multiple work unit priorities and projects simultaneously; develops project plan systems to track event deadlines and tasks to assure timely progress. Works with campus partners (i.e. Facilities, the Colleges, Advancement, EMS, etc.) to complete project plans. Partner on the coordination of communication regarding special events, messaging and correspondence; edit and proofread materials to ensure accuracy of content, grammar, punctuation, spelling as well as ensure proper formats are utilized. Develops presentations and print materials (e.g. agendas, brochures, invitations, nametags, tent cards, workshop programs, etc.) for OREP events, open forums, internal and external briefings, and community outreach efforts. Effectively handle interpersonal interactions at all levels, including highly confidential or sensitive situations that may involve external constituents, parents, students, faculty, or staff. Takes appropriate action to successfully resolve time sensitive issues; ability to use negotiation and persuasion skills to achieve results and expedite projects. Project and Lead Coordination Serves as lead administrative support for ad hoc committees under the oversight of the Presidential Associate for Community Partnerships and Expanding Access. Works collaboratively with OREP staff to lead the coordination and development of grant and foundation proposals. Lead project coordinator for our task management system (Team Dynamix or Asana) to ensure OREP events, projects, and communications are properly tracked to ensure requisite data and outcomes are identified. Serve as project coordinator for the development and implementation of new technology platforms utilized by the department. Serve as the lead to the Administrative Support Coordinator and Budget and Operations Analyst who make up the Operations Support unit for the department. Serve as backup to the Budget and Operations Analyst in matters pertaining to purchasing, and payroll. The incumbent must identify, register for, and attend appropriate trainings to maintain skills or expand knowledge and access to new resources. Works closely with the Budget and Operations Analyst when purchasing and tracking inventory for outreach events and activities and contracting out to vendors for campus wide events (i.e. tables and chairs, balloons, food trucks etc.). Communication Coordination Oversee and approve all communications to future students (prospects, applicants, and admitted students) before enrollment. Ensure all communications are clear, accurate, and aligned with institutional messaging. Collaborate with Strategic Communications to maintain consistency in messaging. Provide feedback and edits to improve communication materials. Coordinate with different departments to gather necessary information for communications. Develop and implement communication timelines to ensure timely delivery of messages. Ensure all communication efforts support recruitment and enrollment goals. Oversees the production of printed materials and communication pieces to support the department. Ensures that communication materials are available for scheduled events. Responsible for coordinating and obtaining all necessary copy reviews and approvals from relevant stakeholders. Collaborating with designers, photographers, faculty and others on theme, design and content of print, electronic and web-based publications to maximize impact. Utilize our various systems for engaging future students and coordinate timely follow-up with the department. OREP Participates in all OREP and divisional staff development, staff meetings, and major staff events to promote the University. Conducts testing of systems utilized by OREP (e.g., Cal State Apply application, Slate information/communication system). Adheres to laws and policies established regarding computer data, records, accounting, and personnel by the California State University, Cal Poly Pomona, and OREP to demonstrate sensitivity and appropriate conduct as a University employee. Adheres to and advises prospective students properly regarding CSU admission policies and processes. Prepares and utilizes outreach reports detailing application, admit, and enrollment trends, and analyzes prospective student inquiries to determine yield strategies. Performs administrative and programmatic duties as assigned, including providing generalist support at the department service desk and telephones. Works extended hours, weekends, and evenings to support OREP programs and services. Rotates on a needed basis to perform customer service duties and support the front-facing counter of OREP, as determined by OREP leadership and/or operational need. Ensures compliance and maintains the integrity of prospective student, applicant, and student records; staff members are strictly prohibited from making unauthorized changes without explicit HEERA permission. QUALIFICATIONS: Bachelor's Degree - and/or the equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Required Four (4) years of related administrative experience Thorough knowledge of and ability to apply extensive expertise to complex programs and/or administrative specialties, including pertinent laws and regulations; demonstrated expertise in and advanced knowledge of the principles, problems, and methods of public and business administration and operational and fiscal management; expertise in administrative survey techniques, operations and systems analysis, statistical and research methods, and the ability to interpret and evaluate results to develop sound conclusions and recommend new or revised policies. Ability to understand problems from a broad, interactive perspective and discern applicable underlying principles to conceive of and develop strategic solutions; ability to work with representatives from public and private entities and handle potentially sensitive situations; demonstrated consultative skills in working with internal and external constituent groups; ability to effectively present ideas and concepts in written or presentation format and use consultative and facilitation skills to gain consensus; ability to train others on new skills and procedures and provide lead work direction. PREFERRED EXPERIENCE: Certified Meeting Professional (CMP) Certification Must be technology proficient in a variety of areas (i.e. Internet, client resource management (CRM), relational databases, Microsoft Office). Must have the ability to manage change and have the ability to to use technology in the development of different types of publications. Three (3) years of progressively responsible analytical experience in higher education or similarly demanding setting, including experience performing work involving the preparation, justification, and analysis or the control of administrative functions. Strong understanding and ability to interpret policies, procedures and principles; demonstrated experience with public higher education or other public entities. Ability to speak and write effectively and clearly. Ability to establish and maintain cooperative working relationships. Experience with data analysis and making accurate projections using business mathematics and basic statistical techniques; experience organizing and planning work and projects including handling multiple priorities; experience making independent decisions and exercising sound judgment; experience compiling, writing, and presenting reports related to program or administrative specialty; demonstrated ability and experience establishing and maintaining cooperative working relationships. Equity, Diversity, and Inclusion At Cal Poly Pomona, we are committed to the urgent and ongoing work of creating and sustaining an inclusive campus where all students, faculty, and staff are welcomed, respected and can flourish to achieve their dreams of success. We believe diversity strengthens community. Cal Poly Pomona proudly holds designations as both a Hispanic-Serving Institution (HSI) and an Asian American and Native American Pacific Islander-Serving Institution (AANAPISI). In 2022, the campus launched the Black Thriving Initiative recognizing that Cal Poly Pomona’s future as a university must be linked to the success of its Black community. More information about our campus initiatives can be found on the Office of Inclusive Excellence’s website . Out of State Work The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU’s mission is to prepare educated, responsible individuals to contribute to California’s schools, economy, culture, and future. As an agency of the State of California, the CSU’s business operations almost exclusively reside within California. The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. For more information, go to https://calstate.policystat.com/policy/10899725/latest/ . Background Check Cal Poly Pomona will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check). The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any information that the applicant submits for consideration regarding the criminal conviction history such as the nature, gravity and recency of the conviction, the candidate’s conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for. For more information, go to https://calstate.policystat.com/policy/13813878/latest/ . CSU Classification Salary Range This position is part of the California State University Employees Union (CSUEU) bargaining unit - 9. The CSU Classification Standards for this position are located on the following site: https://www.calstate.edu/csu-system/careers/compensation/Pages/Classification-Standards.aspx . The CSU Salary Schedule is located on the following site: https://www.calstate.edu/csu-system/careers/compensation/Pages/salary-schedule-documents.aspx . The classification salary range for this position according to the respective skill level is: minimum $5,273 and maximum $9,537 per month. Please refer to the anticipated hiring range for the appropriate salary rate for this particular position. Employment Eligibility Verification Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. For more information, go to https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents Child Abuse/Neglect Reporting Act (CANRA) The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. See policy at https://calstate.policystat.com/v2/policy/10927154/latest/ . Security & Fire Safety In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), Cal Poly Pomona’s Annual Security Report and Annual Fire Safety Report are available for viewing at: https://www.cpp.edu/pdfs/annual_security_report.pdf and https://www.cpp.edu/housing/documents/fire_safety_report.pdf. Pay Transparency Nondiscrimination As a federal contractor, Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. For more information, see the Pay Transparency Nondiscrimination Provision poster . Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at ADACoordinator@cpp.edu . For more information, go to Employment Notices . Equal Employment Opportunity Cal Poly Pomona is an Equal Opportunity Employer, committed to promoting an inclusive and diverse workforce. The university subscribes to all state and federal regulations that prohibit discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and veteran or military status. We engage the talents of all qualified workers, regardless of their background. More information is available at Equal Employment Opportunity statement . Other Notices For other important employment notices, we invite you to visit Cal Poly Pomona’s Employment Notices web page. Advertised: Aug 20 2024 Pacific Daylight Time Applications close: Sep 03 2024 Pacific Daylight Time Closing Date/Time:

Salary and Benefits Salary Range: $4,841.00 per month to $6,884.00 per month. PLEASE NOTE: The starting salary placement depends on qualifications and experience and is anticipated to be in the range of $4,841.00 per month to $5,550.00 per month. Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick leave, 14 paid holidays, one personal holiday and tuition fee waiver. For more information on the benefits program, please visit our benefits website. The CSU Total Compensation Calculator demonstrates the significance of our benefits package. This position may be eligible to participate in the Cal State East Bay hybrid telecommute program subject to management approval. Classification Student Services Professional II About Cal State East Bay Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability. About the Position The Financial Aid Counselor & Compliance Support Coordinator provides excellent service and guidance to prospective, new and current students and their families throughout the financial aid application process, determining eligibility within the parameters of institutional, state and federal requirements. This position will help review students' aid eligibility, make updates to students' awards, and counsel students and their families regarding financial aid related matters. Additionally, this position will work on verification, appeals, and coordinate administration of program compliance including but not limited to: Credential/Certificate/Non-Degree program review and awarding, Compliance Reviews as it pertains to over awards, aggregate limits, and other administration of checks and balances. The Financial Aid Counselor & Compliance Support Coordinator exercises independent judgment in the management of the financial aid process's operational details. This position requires maintaining knowledge of other departments' policies (Registrar, Student Accounts, Human Resources, Athletics, etc.) and understanding the impact of them on students' financial aid eligibility. This role oversees the administration of both the federal and private loans for CPS. This includes the certification of all Parent PLUS and private education loans, resolving issues between the University’s system and the Department of Education. Furthermore, this position participates in state, regional and national professional development activities to ensure a complete understanding of federal and state regulations and remain current on changes to the federal and state aid programs. Responsibilities Compliance Support Coordinator: Coordinate administration of aid for special programs including, but not limited to: PHAP, Teaching Credential, and other non-degree programs. Conduct review and resolve backend control system reports that include, but are not limited to: over awards, aggregate issues, dual enrollments, C flags, and Pell Pop, and other discrepancies that cannot be resolved through batch/system processing. Ensure timely administration and coordination of Private and Plus Loans. Support timely administration and coordination of Special Circumstance Appeals as well as verifications. Support timely administration and coordination of aid for remote learning programs such as study abroad and institutional partnerships through cross-registration. Ensure checks and balances as it pertains to verifications, appeals, and Return to Title IV reviews. Financial Aid Counselor: Provide advising throughout the financial aid process to prospective, new and current students and their families. Must have a thorough knowledge of available types of financial aid, scholarships and general student eligibility criteria. Exercise good judgment in the management administration and operational details of the financial aid process including but not limited to: Verification: Review incoming financial aid applications and any supporting documentation needed to determine the accuracy of the financial and household information reported on the FAFSA - this requires knowledge of not only federal financial aid regulations but also IRS tax laws and how they relate to federal financial aid. Complete assigned duties with a high degree of accuracy to ensure compliance while experiencing multiple interruptions. Exercise great attention to detail when completing assignments as errors in judgment or calculations could result in unintended consequences for the student and/or the institution such as under or over funding of a student, loss of student eligibility, audit findings, fines, damage to school’s reputation or loss of institutional eligibility. Professional Judgment- Review and make decisions on Satisfactory Academic Progress Appeals and special circumstances appeals. Update the student ISIR data with approved changes. Has the authority to recalculate and make changes to financial aid awards when students' eligibility changes. Review subsequent ISIRs received after initial ISIR to determine if we need to request additional information and reprocess. Review C Flags on ISIRs. Review applications (FAFSA and CADAA) and awards for students' federal, state, and institutional aid. Maintain knowledge of other departments' policies (Registrar, Student Accounts, Housing, Athletics, Study Abroad, etc.) and understand the impact of them on a students' financial eligibility. Utilize conflict resolution skills to help students and parents to understand challenges and identify solutions. Maintain students' confidentiality in accordance with FERPA regulations. Perform need assessments and examine verification documents to ensure compliance with Federal and State awarding regulations. Maintain knowledge base and understanding of all regulations and policies to the administration of Federal, State, and Institutional aid programs. As assigned by the Director/Associate Director, conduct Financial Aid presentations and various workshops on and off campus. Respond to emails and phone calls from students and collaborate with the enrollment information center regarding students. Assist in awarding and coordinating athletic aid, graduate/parent plus, and institutional aid programs. Assist in awarding and coordinating Alternative Loans through Scholarnet. Assist with Return to Title IV calculations. Participate in state, regional, and national professional development activities to ensure a complete understanding of federal and state regulations and remain current on changes to the Federal and State aid programs. Other duties as assigned by the Director and Associate Director of Financial Aid. Minimum Qualifications Knowledge and Abilities: Working knowledge of the practices, procedures and activities of the program to which assigned; general knowledge of the methods and problems of organizational and program management. General knowledge of research and interview techniques; and of the principles of individual and group behavior. Ability to interpret and apply program rules and regulations. Use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements. Obtain factual and interpretive information through interviews. Reason logically; collect, compile, analyze and evaluate data and make verbal or written presentations based on these data. Advise students individually and in groups on routine matters where required. Recognize multicultural, multi-sexed and multi-aged value systems and work accordingly. Establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts; and, rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned. Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office. Possession of these knowledge and abilities typically is demonstrated through the Experience requirements below. Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field. Experience should give evidence of competence and indicate the potential for further growth. A Master’s degree in a job-related field may be substituted for one year of professional experience. Education: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. Required Qualifications Ability to quickly grasp Federal, State, and Institutional Regulations. Understand FERPA and maintain confidentiality. Excellent oral and written communication skills. Ability to conduct financial aid workshops/presentations as needed. Maintain a professional demeanor and empathize with students. Ability to work independently in scheduling opportunities and continuing training. Attend workshops sponsored by the Department of Education and State affiliates. Proficient in MS Excel, MS Word, MS PowerPoint. Preferred Skills and Knowledge Experience with PeopleSoft Student Information System. Experience with CampusLogic. Proficiency in another modern language. Experience in Financial Aid Administration. Customer service experience with the ability to provide advice and guidance on difficult issues/regulations. Condition(s) of Employment Satisfactory completion of a background check (including LiveScan, as appropriate), that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment. Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position. All background checks are conducted through the university's third party vendor, Accurate. LiveScan is conducted through the University Police Department. EEO Statement As an Equal Opportunity Employer, Cal State East Bay does not discriminate on the basis of any protected categories: age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, or veteran's status. The University is committed to the principles of diversity in employment and to creating a stimulating learning environment for its diverse student body. Other Information All California State University campuses, including Cal State East Bay, are smoke and tobacco-free. For more information, please visit our website at http://www.csueastbay.edu/smokeandtobaccofree/ In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available at: http://www.csueastbay.edu/upd/safety-and-security-reports.html Sponsorship Cal State East Bay is not a sponsoring agency for Staff or Management positions and we are not an E-Verify employer. Mandated Reporter The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive order 1083 revised July 21, 2017 as a condition of employment. Advertised: May 07 2024 Pacific Daylight Time Applications close: Sep 06 2024 Pacific Daylight Time Closing Date/Time: