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DESCRIPTION EXTENDED Applications are available online beginning Friday, September 2, 2022, through 4:30 pm, Friday, April 21, 2023. The City of Long Beach requires all employees to be vaccinated against COVID-19 prior to their first day of employment unless a medical or religious accommodation is approved by the City of Long Beach's Human Resources Department for the duration of the vaccine mandate. SALARY INFORMATION: Grade I - $3,038.24-$4,137.92 biweekly Grade II - $3,599.28-$4,823.44 biweekly Grade III - $3,928.64-$5,346.56 biweekly Grade IV - $4,275.76-$5,754.64 biweekly VACANCY INFORMATION: The current vacancy is a Grade IV ($4,275.76-$5,754.64 biweekly) Senior Cybersecurity Engineer position in the Information Management Division of the Harbor Department. A senior-level engineer on the team responsible for oversight of the architecture, design, installation, configuration, and maintenance of the Port's Information Technology and cybersecurity infrastructure. EXAMPLES OF DUTIES Under limited supervision, performs specialized technical work pertaining to information technology project management, systems design and implementation, administration and end user support activities; analyzes application software and systems, defines problems and develops solutions or coordinates resolutions through the use of vendors; evaluates end user requests and analyzes current business processes to determine appropriate steps to be taken to improve business processes; installs, customizes, and maintains complex software applications and related hardware; defines backup, recovery and security procedures for critical business systems; develops, maintains and/or updates systems standards and documentation; may prepare or evaluate training materials and manuals; may act in a lead or supervisory capacity; and performs other related duties as assigned. REQUIREMENTS TO FILE Candidates MUST meet both A and B requirements: A. Bachelor's degree from an accredited college or university (proof required)*. Experience offering specific and substantial preparation for the duties of the position may be substituted for the required education on a year-for-year basis. B. Two years of paid, (full-time equivalent) of experience managing large information technology projects; Systems Engineering; or managing and maintaining a large, complex critical business/technical system, such as Enterprise Resource Planning (ERP), records management, e-mail, cybersecurity projects, systems, infrastructure, or designing cybersecurity architecture, or computer aided design systems, access control systems, video management systems, or enterprise level networks. *Proof of required documents, such as degree or transcripts, must be uploaded to the online application at the time of filing. Any proofs submitted must contain either the applicant's name or other identifying characteristic on the form. Degrees must indicate the field of study and transcripts must indicate field of study and degree conferred date. Candidates who possess degrees from colleges or universities from outside the United States must attach proof of educational equivalence at the time of filing. KNOWLEDGE, SKILLS AND ABILITIES: Thorough knowledge of the principles, techniques and methods used in acquiring, developing, implementing and/or enhancing computer hardware and software, where applicable. Effective oral and written communication and interpersonal skills. Willingness to work an irregular schedule, including nights, weekends and holidays A valid driver's license and a current DMV record must be submitted to the hiring department at time of selection. DESIRABLE QUALIFICATIONS: A minimum of four years of senior-level Cybersecurity Engineer experience in Cloud Security, including experience in managing large cybersecurity/information technology projects and/or managing and maintaining large, complex security systems involving the physical, data, network, transport, session, presentation, and application layers. SELECTION PROCEDURE EXAMINATION WEIGHTS: Application and Supplemental Application........................................................ Qualifying Screening of applicants will be conducted on the basis of application and required supplemental application submitted. This selection procedure will be conducted using a continuous non-competitive process, which means applications are evaluated solely on training, experience, education, or certification. All applicants meeting the minimum qualifications will be placed on an eligible list. Applicants receiving Veteran's Credit will be placed on the eligible list first and then in the order in which applications were filed. This is a continuous eligible list, which means eligible lists may be established periodically and may expire six months from their effective date. Applicants may apply only once during a four-month period. Applications received by September 16, 2022, will be placed on Test #01 established eligible list. If you have not received notification of the status of your application within two weeks of filing your application, please contact the Civil Service Department at (562) 570-6202. In support of the City's Language Access Policy, bilingual skills (Spanish, Khmer and/or Tagalog) are desirable for some positions interacting with the public. The City of Long Beach is committed to creating a workplace where every employee is valued for who they are. Having our workforce reflect the diversity of our community at various levels of the organization is a continuous goal embraced by our departments, management staff, and policymakers. To support efforts of fairness and diversity, City Leadership is committed to incorporating equity and inclusion into our work by supporting staff and community partners. We are committed to promoting transparency by publishing updated demographic information for employees, including workforce diversity data and pay by race and gender. This information is available in an alternative format by request at (562) 570-6202. If special accommodation is desired, please contact the Civil Service Department two (2) business days prior to the test at (562) 570-6202. For hearing impaired, call (562) 570-6638. An Equal Opportunity Employer. J.O.B. ND4AN-22E MC:OSA 8/31/2022Closing Date/Time: 4/21/2023 4:30 PM Pacific

JOB SUMMARY The City of Manhattan Beach is seeking a knowledgeable, creative, detail-oriented, and team-player Technology Systems Engineer to fill a vacancy in the Information Technology (IT) Department. THE POSITION: The Technology Systems Engineer (TSE) functions as one of the City’s technical architects and plays an important role in implementing and maintaining the City’s IT infrastructure. The TSE will be required to do the research and analysis to recommend upgrading, enhancing, and securing the IT infrastructure (i.e., servers, storage, network, backup, cybersecurity, etc.). Under general direction, the TSE performs a variety of professional duties pertaining to the analysis, design, configuration, development, maintenance, security, and administration of the network infrastructure, servers, and storage devices. Implements server and network configurations, analyzes systems/structures for stability and reliability, monitors network/server traffic, performance and security. The TSE investigates, analyzes, and resolves problems, recommends changes to enhance services, and provides professional support for servers, databases, and enterprise solutions. The TSE may be assigned to independently administer agency network operating systems, directory services, distributed server systems and storage solutions. Incumbents may also maintain and administer devices such as SANS and peripheral equipment, and may provide professional support for network and application development projects. THE CITY / DEPARTMENT: The IT Department benefits from strong support from City leadership, departments, and end-users. The IT Department operates in a highly collaborative manner, including working closely with City leadership and departments to procure and implement technology that improves business and operations. Over the last two years, the City has aggressively implemented on-premise enterprise-level applications to support finance, payroll, human resources, permitting, planning, utility billing, etc. As a result, City staff relies on technology to complete day-to-day operations and requires a secure, reliably, resilient, and high-performing infrastructure. While the City has a significant on-premise application portfolio, the City also takes advantage of Software-as-a-Service (SaaS) applications when it makes business sense. The City continues to invest heavily in the technology infrastructure and is looking for a forward-thinking and innovative individual that will help guide and implement the City’s infrastructure initiatives (i.e., secondary remote data center, citywide fiber initiatives, hybrid computing, disaster recovery, cybersecurity, etc.). The City has a teleworking policy that allows staff to work remotely on a limited basis. ESSENTIAL DUTIES The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the class. Analyzes, develops, maintains, and administers network and systems; plans, determines, and implements hardware/software configurations. Plans, designs, and implements server, database and system upgrades; tests hardware and software to ensure optimal functionality. Performs complex analysis of system performance and recommends enhancements. Prepares operation manuals, technical specifications, and other systems documentation. Ensures security of systems by maintaining operation system, application, and hardware/software updates and security fixes. Configures networks to ensure high-performing and reliable operations in support of City operations and processes. Monitors network and server performance, reliability, and security using a variety of evaluation tools; analyzes server usage patterns; checks server logs to detect intruders; writes scripts to support network and server administration tasks. Researches and responds to customer complaints regarding functionality; investigates, analyzes, and resolves a wide variety of system-related problems; troubleshoots server failures and problems and re-establishes functionality to ensure business continuity. Managers technical work and/or provides guidance to members of the team. Designs, deploys, and maintains City’s LANs, WANs, and wireless networks, including servers, routers, hubs, switches, UPSs, and other hardware. Conducts research on network products, services, protocols, and standards to remain abreast of developments in the networking industry. Monitors network performance and troubleshoots problems areas. Performs network security audits, and system backups and recovery; responsible for data storage systems, both on-premise and cloud-based. Ensures network and system connectivity of all servers, system backup procedures, and other recovery processes. Helps implement security for file sharing, sensitive data access, and password issues; performs and/or coordinates activities pertaining to business continuity and disaster recovery; performs critical configuration and database backup and recovery; stays up to date on security issues such as threats, vulnerabilities, technology, and vendors. Coordinates activities with vendors, managed service providers, and contractors; maintains effective communication with users regarding vendor activities, problems, status, timelines, and other details. Prepares status reports, ad hoc reports, records and training materials, technical documentation and instructional manuals on the functionality and use of relevant systems and applications. Researches and evaluates solutions; recommends, plans, and assists with the procurement and implementation of applications, including equipment, systems, and other technology products. Performs analysis to derive technical requirements to support the procurement and implementation of new applications or upgrades of the existing applications. Serves as a liaison between the City and vendors. Investigates/identifies issues with systems; troubleshoots errors; escalates issues to the appropriate teams, support staff, and/or vendor support; researches corrective approaches; and implements changes as needed to maintain systems in optimum working order. Creates and maintains documentation on network configuration, network mapping, processes, and configurations. Monitors systems for compliance with IT standards and policies. Maintains the confidentiality of records, documents, and data stored upon, or delivered for entry into the City’s enterprise systems. Demonstrates continuous effort to improve security, performance, reliability, and resiliency of the City's technical infrastructure and operations. May act as project leader or provide work direction or training to interns, employees within the department, consultants/contractors, or end-users. Provides project-specific technical support and training to City staff or end-users, as required; organizes and facilitates conference calls and prepares documents based on status meetings. Researches and analyzes new technology to determine feasibility and to provide recommendations for improving the City's technology infrastructure. Monitors and remediates cybersecurity alerts, and implements processes and tools as required to enhance the City’s infrastructure cybersecurity posture. Performs other related duties as assigned. MINIMUM QUALIFICATION GUIDELINES Education/Training/Experience: Bachelor’s degree from an accredited four-year college or university with a major in Computer Science, Management Information Systems or a closely related field is required. Four (4) years of increasingly responsible technical experience involving the implementation management and maintenance of complex networks, systems, storage, disaster recovery, and cyber operations. Experience with managing the technology infrastructure supporting Tyler applications such as Munis (Finance, HR, Payroll, Utility Billing, Business Licensing, and EAM), EnerGov, and Onbase is desirable. Microsoft Certified Solutions Associate (MCSA) is desirable. Experience with network systems and protocols such as TCP/IP routers, swiches, VLANS, DHCP, SNMP, OSI model, storate area networks (SANS), and/or virtualization technologies is desirable. Licenses/Certificates/Special Requirements: A valid Class C California driver’s license, acceptable driving record and proof of auto insurance in compliance with the City’s Vehicle Insurance Policy standards is required. Ability to work extended hours and/or weekends in order to complete projects, attend meetings, and accommodate City needs. In accordance with California Government Code Section 3100, City of Manhattan Beach employees, in the event of a disaster, are considered disaster service workers and may be asked to protect the health, safety, lives, and property of the people of the State. Knowledge of: Current network systems and protocols such as TCP/IP routers, switches, VLANS, DHCP, and SNMP; OSI model; principles of networking, virtualization, storage area networks (SANS), and disaster recovery; cybersecurity practices and tools; switching network equipment, including core switch, firewalls, routers, switches, wireless access points, etc.; principles of systems integrations; network and system best practices; data center operations and best practices; hardware and software maintenance techniques; project management practices and leadership techniques; principles, practices, and methods of administrative and organizational analysis; intergovernmental relations; effective business communications and proper English usage, including spelling, grammar, and punctuation; and report presentation techniques. Ability to: Analyze and remediate technical infrastructure issues; develop and manage project plans for new or updating infrastructure projects; interface with IT staff to help resolve operational and technical issues related to complex applications, networks and infrastructure; evaluate hardware, software, and communications products; organize and prioritize work to meet deadlines; establish and maintain effective working relationships with staff, management, vendors, consultants, officials, general public, and others encountered in the course of the work; communicate effectively verbally and in writing with all levels of staff; and operate modern office equipment and computer hardware and use word processing, spreadsheet, graphics, and other applications software. APPLICATION & SELECTION PROCESS Interviews will be held continuously until the position is filled. Applicants are encouraged to apply early. This position may close at any time without notice. All applicants will be screened in relation to the criteria outlined in this job announcement. Candidates will be reviewed and only those candidates determined to be most qualified on the basis of experience, training and education, as submitted, will be invited to participate further in the selection process. Meeting the minimum requirements listed in this job announcement does not guarantee advancement in subsequent phases of the selection process. The selection process may be changed as deemed necessary by the City Human Resources Department. The selection process will consist of the following component and weight: Oral Interview (100%) If you need special assistance in the recruitment process please contact the Human Resources Department at (310) 802-5258. NOTE: A drug test may be administered as part of the pre-employment medical exam. The provisions of this brochure do not constitute a contract, express or implied, and any provisions contained in this bulletin may be modified or revoked without notice. The City of Manhattan Beach offers a generous benefit package to fulll-time and eligible employees including PERS medical plans, dental, vision, long-term and short-term disability, tuition reimbursement, and many more. _________________________________________________________________________ To see detailed information about Mid-Management Employees Association ( MBMEA) bargaining unit benefits, please visit our benefit page on City official website. Closing Date/Time: Continuous

Cybersecurity Operations Manager (Technology Services Manager, Senior) Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. A hybrid work schedule may be available for this position. This may revert to a regular on-site schedule depending on business needs. OPEN TO THE PUBLIC This recruitment will establish an open eligible list. This list will be used to fill current and future Technology Services Manager, Senior positions. In addition, this recruitment may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. DEADLINE TO APPLY This recruitment will be open for a minimum of five (5) business days and will remain open until April 2, 2023 at 11:59PM PST. OFFICE OF INFORMATION TECHNOLOGY The mission of Orange County Information Technology (OCIT) is to provide innovative, reliable, and secure technology solutions that support County departments in delivering quality public services. OCIT provides IT solutions across County departments for voice communications, network services, application support, service desk, desktop support, as well as data center services. For more information on OCIT, click here . For more information on the County of Orange, click here . THE OPPORTUNITY The purpose of this vital and interactive role is to provide a broad range of subject matter expertise on cyber-threat management, cyber incident response and all areas concerning development of a common operating picture using event correlation tools and threat intelligence. The Cybersecurity Operations Manager position is responsible for the development, implementation and continuous operation of the County Security Operations Center (SOC). The workload of the group includes managing the organization's security scanning tools, assessing and analyzing the data collected from those tools, as well as tracking and reporting on suspicious activity. This position is responsible for directing the detection of intrusions and leading the response to any intrusion. The incumbent will work with and for the Chief Information Security Officer and provide regular cyber-threat summaries, briefings and provide applicable information that will help drive business and IT related decisions in support the departments and programs managed under the purview of the County of Orange. The Cybersecurity Operations Manager duties and responsibilities include the following: Managing day-to-day SOC operations and operators In collaboration with other groups, performing reviews and Information Security Risk assessments (application, third party) including deep dive assessments, scenario analysis, and new product or change initiative assessments. Providing expert advisory on National Institute of Standards and Technology (NIST)Information Security Risk framework, policies, standards and guidelines to a complex level and contribute to their development where appropriate. Establishing and maintaining operational SOPs in support of the SOC. Establishing and managing training plans for the SOC team and establish a leadership development program to foster their professional development. Overseeing day to day multi-vendor provided Information Security Operations Management operations for Orange County's enterprise security environment. Engaging the Chief Information Security Officer, and County IT managers for Disaster Recovery and IT continuity, infrastructure, data quality, performance and scalability, and change management and development practices to obtain technical domain advice as appropriate. Ensuring service ability and accountability of SOC equipment and software. Ensuring technical systems and procedures meet the operational needs of security operations. Researching and leveraging information on current cyber-threats to focus County's business and IT programs on emerging risk themes and issues. Engaging County IT teams to assist with the prevention of complex emerging global threats, vulnerabilities, malware, data loss and intrusion attempts. Providing advice and guidance regarding use of security tools, such as cryptography, identity and access management tools and services, single sign-on, authentication and authorization, security monitoring and compliance, end point security, anti-virus and intrusion detection and prevention services. Conducting reviews and oversight of security approval and risk management framework processes and tools such as logical access and data loss prevention to identify and simplify key risk trends, themes, and opportunities. Perform other duties as assigned DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will possess a Bachelor's degree or higher in Computer Science, Information Systems or closely related field from an accredited college or university, and five (5) or more years of experience as a Cybersecurity Analyst, Security Engineer or Network Engineer, responsible for selection, development, and deployment of Cybersecurity solutions to address business requirements. Possession of a current Certified Information Systems Security Professional (CISSP) and/or Certified Advanced Security Practitioner (CASP) or equivalent certification is preferred, but not required. In addition, the ideal candidate will possess extensive experience and/or knowledge in the following competencies: Technical Expertise Understanding Information Technology and applying advanced methodologies, principles, and concepts to coordinate major projects Understanding of information security architecture, information security technologies, tools, appliances, practices and controls Utilizing project management methodology Utilizing information security architecture, information security technologies, tools, practices, and controls Using mobile computing applications, controls, appliances, management, and deployment Understanding and using desktop support and help desk operations Applying system analysis concepts and principles Developing technical statements of work that will be leveraged to create request for proposals in support of contracted services. Managing multi-million dollar budgets and large portfolios of associated contracts. Discussing and conveying complex Information Security Risk concepts and terminology with both technical and non-technical staff at all levels within and outside the County Implementing and acting as an advocate for Information Security Risk management best practices and security awareness Developing clear requirements for internal Information Technology staff and third-party vendors Marketing new concepts and championing change Supervision/Leadership Skills Managing and evaluating the work of staff, service providers, and vendors Maintaining excellent interpersonal relationships with executive staff, clients and external vendors Proactively overseeing the implementation and application of security best practices and policies Establishing effective working relationships with management, employees, employee representatives and the public Problem Solving/Analytical Skills Identifying and resolving challenging issues and problems through good judgment and decision making Proactively detect problem areas and recommending/implementing solutions Analyzing problems and proposing solutions while dealing with changing priorities Communication Writing and presenting succinct and informative communication, which conveys clear and concise meaning Communicating consistently with client to ensure service related requirements are being met to their satisfaction MINIMUM QUALIFICATIONS Click here to learn more about the minimum qualifications for the Technology Services Manager, Senior. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application materials to identify qualified applicants. After screening, qualified applicants will be referred to the next step and notified of all further procedures applicable to their status in the competition. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Structured Oral Interview (Weighted 100%) Applicants will be interviewed and rated by a qualification appraisal panel of job knowledge experts. Each applicant's rating will be based on responses to a series of structured questions designed to elicit the applicant's qualifications for the job. Only the most successful candidates will be placed on the eligible list. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Veterans Employment Preference: The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here (Download PDF reader) to review the policy. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. Email Notification Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . Frequently Asked Questions Click here for additional Frequently Asked Questions. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Closing Date/Time: 4/2/2023 11:59 PM Pacific

Position Overview *Candidates who possess a CCIE certification and pass the assessment process may be eligible to be reclassed to the SCADA System Network Engineer - Certified position with a pay of $92,384.330 - $138,576.495 Annually - Click here to familiarize yourself with the job and its physical requirements * Are you looking for a challenging yet rewarding career that offers work-life balance? Are you highly skilled and motived to make a difference? Just minutes away from Las Vegas, Nevada, one of the world’s most famous entertainment destinations, Henderson is the safe, easily-accessible, and charming heart of Southern Nevada. Employment with the City of Henderson represents more than just a job; it's a commitment to public service excellence and enhancing the quality of life for those that live, learn, work, and play in our beautiful City! The City of Henderson is excited to announce an examination to create an eligibility list and to fill one (1) vacancy for the classification of SCADA System Network Engineer in the Department of Utility Services. This is an open continuous recruitment and testing of applicants will occur on an ongoing basis. The eligibility list may be utilized to fill vacancies for this classification for up to one (1) year. The Department of Utility Services provides vital water and wastewater services to our citizens while protecting the environment, health and prosperity of our community. Under general supervision, performs complex functions associated with the architecting, engineering, implementation, securing, and maintenance of the Supervisory Control and Data Acquisition (SCADA) system network communications infrastructure, and performs related duties as assigned. Click here to familiarize yourself with the job and its physical requirements Click here to find out more about the Department of Utility Services Click here to see what it's like to live in/visit Henderson Minimum Qualifications Bachelor’s Degree from an accredited college or university in Electrical Engineering, Control Systems Engineering, Information Technology, Computer Science, or a closely related field Seven (7) years of full-time experience in network system engineering Note: An equivalent combination of related training and experience may be considered Must possess Cisco Certified Network Professional (CCNP) certification at time of appointment and maintain certification at own expense as a condition of continued employment Desirable: SysAdmin, Audit, Network and Security (SANS) Global Information Assurance Certification (GIAC), Security Essentials Certification (GSEC) or similar cybersecurity certification Desirable: Experience with data communications via Radio Frequency (RF) Desirable: Microsoft Certified Solutions Expert (MCSD), Server Infrastructure or equivalent Required Documents/Assessment Information DOCUMENTS REQUIRED AT THE TIME OF APPLICATION: 1) Completed Employment Application 2) Current Cisco Certified Network Professional (CCNP) certification (please attach your certificate to the “Attachments” section of your application, click here for attachment instructions) ASSESSMENT DATES: Performance Examination - Virtual (Weighted 50%) - Dates to Be Determined (Best Qualified Candidates) Structured Selection Interview - (Weighted 50%) - Dates t o Be Determined (Top Scoring Candidates) All applicants will be notified by email or telephone of their application status and the assessment dates/times/locations after the closing date of this announcement. IMPORTANT INFORMATION ON SCHEDULING ASSESSMENTS: If you are invited to participate in the assessment process, you will be required to self-schedule through the City of Henderson online application system. Please check your email and/or text messages on a regular basis after submitting your application for complete instructions, which include where and when to report. The assessment and selection process for this position will take place on dates yet to be determined. All candidates who wish to be considered for this position will need to be in Henderson, Nevada and/or available via Microsoft Teams to participate in the testing process at any time on any of the dates listed above. Selection Process The selection process will begin with an employment application package screening, with the best-qualified candidates being invited to participate further in the assessment process. This process may include any combination of written, performance, and oral assessments to evaluate job-related education, experience, knowledge, skills, and abilities. The City will provide reasonable accommodation to qualified individuals with disabilities. It is the responsibility of the candidate requiring accommodation to contact the Human Resources Department (preferably in writing) at the time of application. Appointment may be subject to the successful and timely completion of a post offer pre-employment background investigation and medical/physical examination, including a drug/alcohol test. Please see the job description to view the physical requirements. The City reserves the right to modify selection devices and test instruments in accordance with accepted legal, ethical, and professional standards. CITY OF HENDERSON, NEVADA Full-Time Regular Non-Represented Position Benefits Summary INSURANCE Health Insurance: Medical, Prescription, Dental, Vision. Employer paid Long Term Disability. Employer paid Term Life Insurance - $50,000 or one times annual salary, whichever is higher. Employee Assistance Program Medicare - Employee and City each pay 1.45%. RETIREMENT Employer paid membership in the State of Nevada Public Employees Retirement System (PERS). No Social Security tax on employee's wages. Retirement Health Savings (RHS) program. Service based retiree health insurance subsidy. PAID TIME OFF (PTO) From date of hire, employee is credited with a minimum of 18 days* of PTO prorated by the number of full months remaining in the calendar year, not including the month of hire. In January of each year, employee will be provided with a lump sum annual allocation of PTO as follows: Second year through fifth calendar years of service- 22 days Sixth year through twelfth calendar years of service - 26 days Thirteenth calendar year of service and beyond - 30 days *Actual number of days of PTO granted may vary by position. Bereavement Four consecutive days of leave, with pay, per occurrence, to attend funeral for immediate family member. Holidays 12 paid holidays per year. Banked Holidays Holidays that fall on a day the employee is not scheduled to work will be banked. Employees may accumulate up to 152 hours of banked holiday hours at any given time. Floating Holidays Employee credited with two (2) floating holidays at the beginning of each calendar year. If hired prior to July 1, employee will be credited with two (2) floating holidays and if hired between July 1 and October 31, employee will be credited with one (1) floating holiday. WORK WEEK Four day, 9.5 hour work day, 38 hour work week. Four day, 10 hour work day, 40 hour work week for Police PERS positions. VOLUNTARY BENEFITS IRC 457 Deferred Compensation Plan IRC 401A Deferred Compensation Plan (new/re-hired employees only) IRC125 Plan Flexible Benefits Plan Cancer/Catastrophic Illness, Accident, Short Term Disability Insurance Auto and Home Insurance 529 College Savings Plan Supplemental Term Life Insurance Legal Insurance Pet Insurance Identity and Credit Protection Employee Network Membership NOTE: Benefits subject to change based on the discretion of the City Manager or City Council. Revised 05/18 Closing Date/Time: Continuous

Position Overview Are you looking for a challenging yet rewarding career that offers work-life balance? Are you highly skilled and motived to make a difference? Just minutes away from Las Vegas, Nevada, one of the world’s most famous entertainment destinations, Henderson is the safe, easily-accessible, and charming heart of Southern Nevada. Employment with the City of Henderson represents more than just a job; it's a commitment to public service excellence and enhancing the quality of life for those that live, learn, work, and play in our beautiful City! The City of Henderson is excited to announce an examination to create an eligibility list and to fill one (1) vacancy for the classification of SCADA System Network Engineer - Certified in the Department of Utility Services. This is an open continuous recruitment and testing of applicants will occur on an ongoing basis. The eligibility list may be utilized to fill vacancies for this classification for up to one (1) year. The Department of Utility Services provides vital water and wastewater services to our citizens while protecting the environment, health and prosperity of our community. Under general supervision, performs complex functions associated with the architecting, engineering, implementation, securing, and maintenance of the Supervisory Control and Data Acquisition (SCADA) system network communications infrastructure, and performs related duties as assigned. Click here to familiarize yourself with the job and its physical requirements Click here to find out more about the Department of Utility Services Click here to see what it's like to live in/visit Henderson Minimum Qualifications Bachelor’s Degree from an accredited college or university in Electrical Engineering, Control Systems Engineering, Information Technology, Computer Science, or a closely related field Seven (7) years of full-time experience in network system engineering Note: An equivalent combination of related training and experience may be considered Must possess Cisco Certified Internetwork Expert (CCIE) certification at time of appointment and maintain certification at own expense as a condition of continued employment Possess and maintain a valid Nevada or “border state” driver’s license, as defined by NRS 483 Desirable: SysAdmin, Audit, Network and Security (SANS) Global Information Assurance Certification (GIAC), Security Essentials Certification (GSEC) or similar cybersecurity certification Desirable: Experience with data communications via Radio Frequency (RF) Desirable: Microsoft Certified Solutions Expert (MCSD), Server Infrastructure or equivalent Required Documents/Assessment Information DOCUMENTS REQUIRED AT THE TIME OF APPLICATION: 1) Completed Employment Application 2) Current Cisco Certified Internetwork Expert (CCIE) certification (please attach your certificate to the “Attachments” section of your application, click here for attachment instructions) ASSESSMENT DATES: Performance Examination - Virtual (Weighted 50%) - Dates to Be Determined (Best Qualified Candidates) Structured Selection Interview - (Weighted 50%) - Dates t o Be Determined (Top Scoring Candidates) All applicants will be notified by email or telephone of their application status and the assessment dates/times/locations after the closing date of this announcement. IMPORTANT INFORMATION ON SCHEDULING ASSESSMENTS: If you are invited to participate in the assessment process, you will be required to self-schedule through the City of Henderson online application system. Please check your email and/or text messages on a regular basis after submitting your application for complete instructions, which include where and when to report. The assessment and selection process for this position will take place on dates yet to be determined. All candidates who wish to be considered for this position will need to be in Henderson, Nevada and/or available via Microsoft Teams to participate in the testing process at any time on any of the dates listed above. Selection Process The selection process will begin with an employment application package screening, with the best-qualified candidates being invited to participate further in the assessment process. This process may include any combination of written, performance, and oral assessments to evaluate job-related education, experience, knowledge, skills, and abilities. The City will provide reasonable accommodation to qualified individuals with disabilities. It is the responsibility of the candidate requiring accommodation to contact the Human Resources Department (preferably in writing) at the time of application. Appointment may be subject to the successful and timely completion of a post offer pre-employment background investigation and medical/physical examination, including a drug/alcohol test. Please see the job description to view the physical requirements. The City reserves the right to modify selection devices and test instruments in accordance with accepted legal, ethical, and professional standards. CITY OF HENDERSON, NEVADA Full-Time Regular Non-Represented Position Benefits Summary INSURANCE Health Insurance: Medical, Prescription, Dental, Vision. Employer paid Long Term Disability. Employer paid Term Life Insurance - $50,000 or one times annual salary, whichever is higher. Employee Assistance Program Medicare - Employee and City each pay 1.45%. RETIREMENT Employer paid membership in the State of Nevada Public Employees Retirement System (PERS). No Social Security tax on employee's wages. Retirement Health Savings (RHS) program. Service based retiree health insurance subsidy. PAID TIME OFF (PTO) From date of hire, employee is credited with a minimum of 18 days* of PTO prorated by the number of full months remaining in the calendar year, not including the month of hire. In January of each year, employee will be provided with a lump sum annual allocation of PTO as follows: Second year through fifth calendar years of service- 22 days Sixth year through twelfth calendar years of service - 26 days Thirteenth calendar year of service and beyond - 30 days *Actual number of days of PTO granted may vary by position. Bereavement Four consecutive days of leave, with pay, per occurrence, to attend funeral for immediate family member. Holidays 12 paid holidays per year. Banked Holidays Holidays that fall on a day the employee is not scheduled to work will be banked. Employees may accumulate up to 152 hours of banked holiday hours at any given time. Floating Holidays Employee credited with two (2) floating holidays at the beginning of each calendar year. If hired prior to July 1, employee will be credited with two (2) floating holidays and if hired between July 1 and October 31, employee will be credited with one (1) floating holiday. WORK WEEK Four day, 9.5 hour work day, 38 hour work week. Four day, 10 hour work day, 40 hour work week for Police PERS positions. VOLUNTARY BENEFITS IRC 457 Deferred Compensation Plan IRC 401A Deferred Compensation Plan (new/re-hired employees only) IRC125 Plan Flexible Benefits Plan Cancer/Catastrophic Illness, Accident, Short Term Disability Insurance Auto and Home Insurance 529 College Savings Plan Supplemental Term Life Insurance Legal Insurance Pet Insurance Identity and Credit Protection Employee Network Membership NOTE: Benefits subject to change based on the discretion of the City Manager or City Council. Revised 05/18 Closing Date/Time: Continuous

Salary starts at $87,893 annually. Rate of pay depends on qualifications. Job Description JOB SUMMARY Works for and under the general direction of the Director, Network Security Services. Responsibilities include design and review of security controls, monitoring of internal/external access controls and security safeguards to protect the confidentiality, integrity and availability of information systems assets. This role will be the subject matter expert in the domain of information security as it relates to servers/workstations, networks, web applications, IT processes and regulatory compliance. Evaluates, selects, implements, and monitors administration of information system security tools across enterprise. Assist in developing and implementing policy and control frameworks, and promoting security awareness and compliance throughout the organization. Leads a staff of two or more security engineers. ESSENTIAL FUNCTIONS Researches, designs and advocates new technologies, architectures, and security products that will support business security requirements for the enterprise. Conducts threat and vulnerability risk assessments to determine security requirements and proactively fix security flaws and vulnerabilities. Plays a lead role in the identification, analysis, evaluation, deployment and optimization of security technologies. Maintains oversight of the design, implementation and testing of IT systems to ensure appropriate and effective security controls are built from the start. Works closely with other groups, including System Administrators, Network Engineering, Applications, SCADA/I&C and other information system staff to ensure adequate security solutions are in place for all IT systems and platforms to sufficiently mitigate identified risks and meet business objectives. Leads projects and initiatives to design and verify implementation of various information security controls. Governs security design and architecture during project delivery by enforcing the use of established standards and evolving solutions and patterns. Supports information security leadership team in strategic planning and development. Provides security design, consultancy, and assessment services; and introduces improvements in technical security standards and security implementation patterns and designs. Conducts analysis of security requirements and controls to identify gaps and provides recommendations of industry best practices, trends, and technology products. Detects, investigates and manages recovery efforts from security incidents, and assists with incident response plans. Increases company-wide security awareness and monitors information security related web sites and newsletters to stay up to date on current attacks and trends. Analyzes potential impact of new threats and exploits and communicates risks to relevant business units. Designs technical solutions and coordinates with the staff to ensure timely and accurate implementation. Performs other duties as assigned. DECISION MAKING This position works under limited supervision. This position serves as a technical lead, providing guidance and mentorship to network security engineers. MINIMUM REQUIREMENTS FOR ALL SPECIALTIES Bachelor's Degree in Information Technology, Computer Science or related field of study required. Six years of relevant IT work experience, to include five years in information security field, preferably in an environment certified and compliant with a globally recognized Security Framework / Information Security Management System (NIST SP 800-53, ISO27001, HIPAA, SOX, PCI). At least one professional information security certification required (CCNP-Security, CISSP, CISM, CRISC, and/or SANS GIAC). Valid Class "C" Texas Driver's License. PREFERRED QUALIFICATIONS Master's Degree in Cybersecurity and Information Assurance. CISSP, CISM, & CCNP Certifications. Knowledge of SCADA/ICS security controls and best practices. Knowledge of Linux/Unix and other open source software to include BIND and Nessus. Programming skills in one or more languages (Python, Ruby, Bash, PHP, Perl, Java). Experience with Cisco and Palo Alto enterprise grade products to include: Nexus 7000, 4500, ISR G2, Firewalls, Sourcefire, Web Proxy, TACACS+, DMVPN, ISE, etc. JOB DIMENSIONS Knowledge of network security, security-related systems and applications as well as security protocols and related tools, including tcpdump, Wireshark, Splunk, AccelOps, and Nessus Security Center. Knowledge of Metaspoit, Nessus, digital Forensics tools. Demonstrated ability to identify security requirements and validate implementation of applicable controls into a robust architecture that sufficiently repels most malicious attacks. Regular contact with internal and external customers and contractor representatives involved with LAN/WAN design, network implementation, and network management. PHYSICAL DEMANDS AND WORKING CONDITIONS Working conditions are primarily inside an office environment with travel to various locations on an occasional basis. Physical requirements include occasional lifting/carrying of 70 pounds; visual acuity, speech and hearing; hand and eye coordination and manual dexterity necessary to operate a computer keyboard and basic office equipment. Subject to sitting, standing, reaching, walking, twisting, and kneeling to perform the essential functions. May be required to work hours other than regular schedule such as nights, weekends and holidays. San Antonio Water System values the contributions of all its employees, providing them the best in compensation and benefits. The benefits package is designed to attract and retain a workforce of qualified employees who share a responsibility in providing quality water to 1 million consumers. From an affordable medical and dental plan to life-sustaining retirement and insurance plans, we offer benefits that reward employees for their commitment to a challenging career at SAWS. Employee benefits include the following: Competitive, market-based salaries Performance-based incentives Medical benefits Dental benefits Life insurance Prescription drug program Vision care plan Two retirement plans Deferred compensation plans (457 plan) Disability income Paid leave (vacation, sick, personal) Education assistance program Employee assistance program Flexible, tax-deferred health and dependent care spending accounts Wellness programs On-Site Fitness Facilities Community service opportunities

Ride BART to a satisfying career that lets you both: 1) make a difference to Bay Area residents, and 2) enjoy excellent pay, benefits and employment stability. BART is looking for people who like to be challenged, work in a fast paced environment, and have a passion for connecting riders to work, school and other places they need to go. BART offers a competitive salary, comprehensive health benefits, paid time off, and the CalPERS retirement program. Conditions of Employment All San Francisco Bay Area Rapid Transit District (BART) employees are required to be fully vaccinated against COVID-19 as a condition of employment. You will be required to show proof of your completed COVID-19 vaccination prior to receiving a final offer, unless you receive a COVID-19 Vaccination reasonable accommodation due to a medical condition or a religious exemption due to an approved sincerely held religious belief that prohibits you from receiving a vaccine. BART will review requests for a reasonable accommodation or religious exemption on a case-by-case basis. Documentation may be required. For questions, please contact BART Human Resources, Leave Management at HRDP@bart.gov . Department Office of the CIO, Desktop and Network Services Pay and Benefits BART offers comprehensive compensation and benefits programs. Benefits include CalPERS pension; excellent medical (effective January 1, 2023 current employee cost $160.96 monthly for most plans), vision, and dental coverage; supplemental insurances; paid holidays and vacation; as well as two investment programs, one of which is entirely funded by BART. BART does not participate in Social Security. Complimentary BART passes for employee and qualifying dependents. Pay Rate Non-Represented Pay Band 7 Annual Salary: $113,621.00 (Minimum) - $172,136.00 (Maximum) Note: The initial salary offer will be between $113,621.00/year - $159,559.47/year to commensurate with education and experience. Posted Date March 10, 2023 Closing Date Open Until Filled The first batch application review will begin on April 3, 2023. Please note that any job announcement may be canceled at any time. Reports To Manager of Cyber Security Days Off Saturday and Sunday Who May Apply All current BART employees and qualified individuals who are not yet BART employees. Current Assignment This announcement will recruit one (1) position within the BART Office of the Chief Information Officer (OCIO). The BART Cybersecurity Division, within the OCIO, offers an exciting and challenging role administering some of the latest security tools in a highly virtualized environment. As a Regional Government office, BART is responsible for networks in 5 Bay Area Counties and the safety of our weekday riders. BART’s Cybersecurity Division has a wide variety of security responsibilities that include Business Networks, SCADA Networks, Police Networks, and Anti-Terrorism security measures. BART is looking for highly motivated, intelligent specialists that are excited to contribute, learn and grow in our organization. In the Cybersecurity Division, you’ll get hands on experience with the latest in Software Defined Networking, Virtualization, Hyperconvergance, Intrusion Detection/Prevention, Network Access Control, Vulnerability Scanning, Data Loss Prevention, Cloud Fencing, End Point Security, Forensics, Security Automation, and much more. BART is looking for highly experienced security professionals that want to focus their careers on working with cutting edge security tools. An ideal candidate is a former or current enterprise network engineer with a deep understanding of routing, switching and firewalls. The Cybersecurity Division offers a collaborative environment with a major emphasis on ensuring that our Cybersecurity Engineers get the training, support and certifications they need to better combat the evolving threat landscape. Essential Job Functions 1. Under general supervision develops and implements the design of a complex unified cyber security program. 2. Monitors and Tunes the District’s Unified Cyber Security Program. 3. Provides highly technical security expertise and support related to alarms and monitoring devices that participate in District Security Objectives (DSO’s); Oversees and resolves business and support issues related to RAILS. 4. Manages the various security projects including performing impact diagnostics on existing technology projects. 5. Evaluates business and technical security requirements; driving the selection, prototyping and implementation of applications and technical solutions; and effectively communicating inherent security risks to non-technical users and administrators 6. Implements and tunes algorithms used to monitor both machine and human behavior. 7. Develops and maintains inventory lists generated from advanced forensic investigation. 8. Coordinates and implements enterprise design and remediation solutions based on gathered statistics. 9. Collects automated progress metrics for all technology projects. 10. Coordinates with law enforcement to maintain District security. 11. Responsible for analyzing and testing attack and penetration of Internet infrastructure and Web-based applications utilizing manual and automated tools. 12. Performs other duties as assigned within the scope of the qualifications. Minimum Qualifications Minimum: A Bachelor’s Degree in Computer Science, Information Security or related field. Experience: Three (3) years of (full-time equivalent) verifiable professional experience in an Information Security Operations and/or design role, which must have included Cyber Intelligence, Cyber Defense, Digital Surveillance, or related experience. Substitution: Additional professional experience as outlined above may be substituted for the education on a year-for-year basis. A college degree and information security related certification (s) and detailed hands-on network experience developing enterprise cyber security programs is highly preferred. Other Requirements: Professional Certification such as CISSP, CISM, GSEC, GIAC, CEH, CPT are strongly preferred. Knowledge of: Network security design. Transportation and Rail-specific security concerns. (SCADA, CBTC). Advanced Threat Protection and Sandboxing solutions. Detection/Prevention Systems: Anomaly-based, signature-based, and host-based. Cybersecurity Standards, Practices & Solutions. Related federal, state and local laws, codes and regulations. Information security tools such as Nessus, Kismet, Airsnort, NMAP, Ethereal, WebInspect, Nikto or similar. Information Systems and Information Security which address organizational design, structure and administration practices, system development and maintenance procedures, system software and hardware controls, security and access controls, computer operations, environmental protection and detection, and backup and recovery procedures. Information system architecture and security controls, such as firewall and border router configurations, operating systems configurations, wireless architectures, databases, specialized appliances and information security policies and procedures. Modern 911 Dispatch Technology including PSAP 911, NG9-1-1, CLETS and related Relational Database Administration (DBA) in Oracle, SQL, or similar data systems. Technical knowledge of Unix, Linux and Windows operating systems. Technical knowledge of IDS/IPS, vulnerability assessment tools, remote access methodologies, log management tools, firewalls, cryptography and digital certificates. Surveillance, Access Control and related Alarm Systems. Methods and techniques of networking protocols and remote access. Cyber security issues and impact, and can readily identify potential threats. Unix shell prowess, scripting languages, regular expressions. Programming languages such as Java, C, C++, C#, and .NET. Industry Standards, eg, ISO 17799/27001, NIST Publications and other Industry Related Security Standards. Skill in: Performing manual techniques to exploit vulnerabilities in the OWASP top 10 including but not limited to cross-site Scripting, SQL injections, session hi-jacking and buffer overflows to obtain controlled access to target systems. Performing network traffic forensic analysis, utilizing packet capturing software, to isolate malicious network behavior, inappropriate network use or identification of insecure network protocols. TCP/IP Networking. Managing interfaces between disparate alarm systems. Monitoring Automatic Vehicle Location (AVL) equipment and statistics. Analyzing and testing attack and penetration of Internet infrastructure and Web-based applications utilizing manual and automated tools. Preparing clear and concise reports and documentation. Executing troubleshooting tasks. Application source code security review. Communicating clearly and concisely, both orally and in writing. Establishing and maintaining effective working relationships with those contacted in the course of work. Creating training materials. Training employees to maintain situational awareness. Coordinating with District management, local law, enforcement and federal laws enforcement. Selection Process Applications will be screened to assure that minimum qualifications are met. Those applicants who meet minimum qualifications will then be referred to the hiring department for the completion of further selection processes. The selection process for this position may include a skills/performance demonstration, a written examination, and a panel and/or individual interview. The successful candidate must have an employment history demonstrating reliability and dependability; provide copies of certificates, diplomas or other documents as required by law, including those establishing his/her right to work in the U. S; pass a pre-employment medical examination which may include a drug and alcohol screen, and which is specific to the essential job functions and requirements. Pre-employment processing will also include a background check. (Does not apply to current full-time District employees unless specific job requires additional evaluations). Application Process External applicants may only apply online, at www.bart.gov/jobs. Applicants needing assistance with the online application process may receive additional information by calling (510) 464-6112. Current employees are strongly encouraged to apply online, either at www.bart.gov/jobs, or on WebBART. All applicants are asked to complete the application in full, indicating dates of employment, all positions held, hours worked, and a full description of duties. Online applicants are invited to electronically attach a resume to the application form to provide supplemental information, but should not consider the resume a substitute for the application form itself. Applications must be complete by the closing date and time listed on the job announcement. When you have successfully applied for this position you will receive an auto reply e-mail acknowledging that your application was received for this position. Please retain a copy of the e-mail for your records. If you receive an auto reply that does not specifically reference this position, please email Employment Help at employment@bart.gov for assistance. To verify submission of your application, click on the 'My Career Tools' link at the top of the 'Careers Home Page' after submitting your application to view the list of applications you have submitted (including application date and status). If you have further questions, please email the Employment Help at employment@bart.gov , between the hours of 8:15am - 5:00pm, Monday- Friday. Equal Employment Opportunity The San Francisco Bay Area Rapid Transit District is an equal opportunity employer. Applicants shall not be discriminated against because of race, color, sex, sexual orientation, gender identity, gender expression, age (40 and above), religion, national origin (including language use restrictions), disability (mental and physical, including HIV and AIDS), ancestry, marital status, military status, veteran status, medical condition (cancer/genetic characteristics and information), or any protected category prohibited by local, state or federal laws. The BART Human Resources Department will make reasonable efforts in the examination process to accommodate persons with disabilities or for religious reasons. Please advise the Human Resources Department of any special needs in advance of the examination by emailing at least 5 days before your examination date at employment@bart.gov . Qualified veterans may be eligible to obtain additional veteran's credit in the selection process for this recruitment (effective Jan. 1, 2013). To obtain the credit, veterans must attach to the application a DD214 discharge document or proof of disability and complete/submit the Veteran's Preference Application no later than the closing date of the posting. For more information about this credit please go to the Veteran's Preference Policy and Application link at www.bart.gov/jobs. Other Information Please be prepared to present documentation in support of any required licenses, degrees, or certifications upon request. Working Conditions Environmental: Office environment; exposure to computer screens. Physical Conditions: May require maintaining physical condition necessary for sitting for prolonged periods of time.

Description INFORMATION TECHNOLOGY MANAGER - Project Management Office Division Regular Full-Time Employment Opportunity The position opens on Tuesday, March 21, 2023, and the final filing date is Wednesday, April 12, 2023, at 5:00 pm or after receiving 100 qualified and completed applications, whichever is first. The City of Sunnyvale is seeking an Information Technology Manager in the IT Department's Project Management Office (PMO) Division. The ideal candidate will have a strong passion for driving adoption of standardized project methodology, customer service, execution of strategic initiatives and operational enhancements. As an IT Manager, you will be joining a highly service-oriented team of technical professionals and IT Leadership team who are passionate about our customers, community, and technical solutions. The ideal candidate will have: Experience implementing or establishing a Project Management Office (PMO) or set of project management standards across an organization. Experience with PMI-based Project Management, Portfolio Management and Program Management Methodologies; PMP, PgMP and/or PfMP certified a plus. Work experience with implementing major, complex systems or business process changes. Work experience coaching and mentoring staff and establishing staff performance goals and improvement plans. Work with various levels of customers to provide guidance on defining requirements and establishing project scope. Experience utilizing Project Portfolio Management (PPM) tools to provide oversight and management of all IT projects across an organization. Knowledge and experience with change management and how to help clients and support teams transition from projects to operations. Knowledge of LEAN Business Process Re-Engineering, Kaizen or SixSigma principles Experience with establishing performance-based metrics and KPIs. For the Information Technology Manager, PMO the City of Sunnyvale: contributes 4% of the 7% employee contribution to CalPERS for classic members. contributes 2% of an employee's gross pay to a deferred compensation plan, and provides fully employer-paid medical, dental, and vision benefits. Essential Job Functions (May include but are not limited to the following): Manages one or more of the functions of the Information Technology Department, including, application development, configuration and maintenance; application and database upgrades; database administration; systems maintenance and troubleshooting; systems security administration; report generation; maintenance of specialized software; network administration (data/voice); server and storage administration; centralized information technology and computer support; consolidated communication operations; IT security management; cybersecurity protection and awareness; wireless communication operations; service desk operations; development of project management protocols, project management, assistance and oversight, portfolio management and reporting; customer training, knowledgebase, and general IT support. Evaluates divisional work programs and activities: formulates and recommends improvements; works with other divisions to coordinate workflow and business processes; develops and adapts work methods and procedures to meet divisional and department needs. Serves as a resource to City staff regarding informational technology policies, procedures and practices; consults with department directors and managers on business intelligence and information technology needs, capabilities and problems; conducts research and analysis of complex technical issues; makes recommendations to increase operational efficiencies. Participates in assessment of hardware and software needs and acquisition; participates in design review of complex or critical applications, new development or modifications; evaluates major products for efficiency and effectiveness; directs analysis of applications software for overall functional capability, operational efficiency and maintainability; and, recommends software replacement or major revisions. Develops and prepares reports and correspondence for technical and departmental staff, and Elected Officials. Assists with department budget preparation, analysis and administration; oversees and monitors the yearly division budget and expenditures; approves invoices and purchases. Participates in the development, implementation and maintenance of division goals, objectives, policies and procedures; assists in the evaluation, development and implementation of department or City-wide goals, objectives, strategic direction, policies and procedures; analyzes and recommends strategies to improve the effectiveness of the organization. Plans, assigns, coordinates, directs and evaluates the work of assigned division staff; reassigns staff as necessary to address critical problems and resolve issues. Maintains expertise in City standard hardware and software products, and awareness of current advances in technology as they relate to City needs, goals and objectives. Represents the Information Technology Department in interdepartmental, interagency and public meetings; participates in IT Governance; serves on committees and task forces, as assigned; establishes and maintains a customer service orientation. Actively participates in and continuously focuses on the reassessment and improvement of current City business and information technology needs and processes. Directs technology projects using industry best practices and Project Management principles, assists other departments in technology implementation projects; manages portfolios of projects and provides portfolio / program updates. Establish and maintain relationships with third parties/vendors. Adhere to change management standards and operations. Successfully manage the relationship with the client and all stakeholders Manages performance measures and key performance indicators (KPIs) applicable to their division and supports the IT Strategic Plan. May act as the Chief Information Officer / Director of Information Technology in his/her absence, as assigned. If assigned to the Project Management Office, may perform any combination of the following: Manage the portfolio(s) of IT projects across the City. Design and implement IT project management protocols for the City. Coordinate internal resources and third parties/vendors for the flawless execution of projects. Ensure that all projects are delivered on-time, within scope and within budget. Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility. Ensure resource availability, capacity planning, and allocation. Develop detailed project plans to monitor and track progress. Manage changes to the project scope, project schedule, and project costs using appropriate verification techniques. Measure project performance using appropriate tools and techniques. Perform risk management to minimize project risks. Coordinate and manage change management activities and project-to-support transition. Create and maintain comprehensive project documentation. If assigned to the Applications and Analytics Services Division, may perform any combination of the following: The Applications and Analytics Services Division develops, modifies, enhances, implements, maintains and supports computer applications and software programs. Manages the following functional specialized technical activities: application development and/or configuration, administration and maintenance, application and database upgrades, application security, database administration, systems maintenance, and troubleshooting, systems security administration, report generation, business intelligence and maintenance of specialized software including Geographical Information Systems (GIS). Participates in the planning and evaluation of IT solutions and automated systems, including business analysis and re-engineering, needs assessment, capacity planning and resource allocation. Provides support for line department staff in project management best practices. Assesses project performance and develops project standards, provides training and advice. If assigned to Infrastructure Support Services Division, may perform any combination of the following: The Infrastructure Support Services Division provides support in the areas of networking, servers and storage, communications, telecommunications and radio, operating systems, system administration, IT security, service desk and knowledgebase, client support services, data center and disaster recovery services, and centralized information technology operations. Manages the following functional specialized technical activities: network administration (data/voice); system administration; end-point management; consolidated communication operations; IT security management; wireless communication operations; and end-user support and documentation. Maintains the security and accessibility of the City's computer and network systems, including firewall administration and disaster recovery plan. WORKING CONDITIONS Position requires prolonged sitting, standing, walking, reaching, twisting, turning, kneeling, bending, squatting and stooping in the performance of daily activities. The position also requires grasping, repetitive hand movement and fine coordination in using a computer keyboard. Additionally, the position requires near and far vision in reading written reports and work related documents. Acute hearing is required when providing phone and personal customer service. The need to lift, drag and push files, paper and documents weighing up to 25 pounds also is required. Some of these requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodations. Minimum Qualifications Education and Experience The minimum qualifications for education and experience can be met in the following ways: A Bachelor's degree or four years of full-time post-secondary education from an accredited college or university with concentration in computer science, information technology, computer engineering, engineering, informatics, web science, business information systems or related field AND five years of technical or professional level experience in a private or public sector position which includes three years of supervisory experience of a technical team. OR An Associate's degree or have completed 60 semester or 90 quarter units at an accredited college or university in business information systems, computer science, information technology, software information systems or related field AND ten years of technical or professional level experience in a private or public sector position which includes three years of supervisory experience of a technical team. OR A Technology Certificate from an accredited college or trade school in information technology, computer and information research science, computer engineering, computer applications, web technologies, computer information systems, application development, database design, programming, network architecture, network and computer systems administration, telecommunications administrations, electronic engineering technology, technology project management or related field AND ten years of technical or professional level experience in a private or public sector position which includes three years of supervisory experience of a technical team. OR At least ONE of Project Management Professional (PMP), Program Management Professional (PgMP), Cisco Certified Internetwork Expert (CCIE), Certified Information Systems Security Professional (CISSP), Certified Cloud Security Professional (CCSP), Certified Information Systems Auditor (CISA), Certified Information Security Manager (CISM); AND TWO of Professional in Business Analysis (PMI-PBA), Agile Certified Practitioner (PMI-ACP), Certification in Capability in Business Analysis (CCBA), Oracle Certified Professional (OCP), NetApp Certified Implementation Engineer (NCIE), Palo Alto Networks (PAN) Accredited Configuration Engineer (ACE), Cisco Certified Network Associate (CCNA) certificate, VMWare Certified Professional (VCP), Cisco Certified Design Associate (CCDA), Microsoft 365 Certified: Enterprise Administrator Expert, Microsoft Certified: Azure Solutions Architect Expert, Microsoft Certified: Azure DevOps Engineer Expert; Microsoft Certified: Dynamics 365+ Power Platform Solution Architect Expert, Microsoft Certified: Dynamics 365: Finance and Operations Apps Solution Architect Expert, Capital Asset Pricing Model (CAPM), Risk Management Professional (PMI- RMP), Project Scheduling Professional (PMI-SP), SQL Certification or Certified Business Analyst Professional (CBAP) certificate, CompTIA Security+, Certified Ethical Hacker, AND ten years of technical or professional level experience in a private or public sector position which includes three years of supervisory experience of a technical team. NOTE: A Master's of Science degree in Computer Science, Computer Engineering, Computer Information Systems, Public Administration, Business Administration or related field may be substituted for one year of experience. Knowledge, Skills and Abilities Working knowledge of: Principles and practices of current information technology, development/configuration and administration including the Information Technology Infrastructure Library. Principles of Information Technology security including requirements for law enforcement, HIPAA, and PCI compliance for payment card related systems. Principles and practices of current business systems and administration. Principles, practices and techniques of program and systems analysis, planning, development, administration, and evaluation. Principles, practices and techniques of leadership and supervision, mentoring/coaching, training, and staff development. Principles, practices and techniques of customer support management. Portfolio management, project planning, and management techniques. Change management principles and practices. Management principles and practices, including program budgeting and management, oversight and monitoring. Research methods and statistical analysis. Methods and techniques of record keeping, report preparation and business writing. Applicable federal, state and local laws, codes and regulations related to area(s) of assignment. Advanced working knowledge of the job functions related to the assigned division. Ability to: Coordinate and effectively manage all aspects of a multifunctional division. Exercise initiative, ingenuity and sound judgment in solving difficult administrative, technical and personnel problems. Understand and interpret concepts, goals, principles and practices of business information systems. Research and analyze complex information technology issues, develop and implement appropriate responses. Advise City departments and divisions regarding appropriate and effective information technology solutions. Learn more complex principles, practices, techniques and regulations pertaining to assigned duties. Develop and implement revisions to standard operating procedures to improve effectiveness and/or to comply with policy changes, as appropriate. Read, interpret, analyze and record data accurately. Prepare clear and concise administrative and technical reports for City staff and Elected Officials. Explain and implement applicable policies, codes and regulations related to area of assignment. Plan, coordinate, schedule, direct and evaluate the work of divisional and assigned staff. Manage contracts and third party / vendor relationships. Establish and maintain cooperative working relationships with those contacted in the course of work. Communicate clearly and concisely, both orally and in writing, including communicating technical information in non-technical terms. Ensure that the City's philosophy of customer service is understood and carried out in all forms of communication. Simplify complex computer systems and business processes to create efficient services for employees of the city and the public. Observe safety principles and work in a safe manner. Perform related duties, as required. Advanced ability to perform and manage job functions related to the assigned division. License/Certificate Possession and continued maintenance of a valid Class C California driver's license and a safe driving record, or the ability to provide alternate transportation which is approved by the appointing authority. DESIRABLE QUALIFICATIONS Work experience in the private and public sector. Work experience in the development and administration of enterprise architectures. Work experience with the support of Cloud-based and vendor-hosted software applications and integration of those systems. Knowledge of municipal computer applications including Land Management/Permitting systems, Public Safety systems, Computerized Maintenance Management systems. Knowledge of major IT systems such as Enterprise Resource Planning (ERP), Work Order systems and Geographic Information Systems (GIS). Work experience in IT security, data storage, networking, data center management and public library systems and infrastructure. Master's in public administration (MPA). Project Management Institute Project Management Professional (PMP) certification. Information Technology Infrastructure Library (ITIL) certification. Application and Selection Process If you are interested in this opportunity, please submit a City of Sunnyvale employment application and responses to the supplemental questions to the Department of Human Resources no later than 5:00 pm on Wednesday, April 12, 2023, or after receiving 100 qualified and completed applications, whichever is first. Candidates are asked to fully describe any training, education, experience, or skills relevant to this position. Electronic applications may be submitted on-line through the City's employment page at Sunnyvale.ca.gov and click on JOBS. Late or incomplete applications will not be accepted. EXAM PROCESS Applications will be competitively screened based on the minimum qualifications of this position. Based upon a review of the application materials, the most qualified candidates will be invited to participate in the examination process, which may consist of an oral examination scheduled on Monday, April 24 and Tuesday, April 25, 2023 . The final selection interview is tentatively scheduled for May 3 and/or May 4, 2023. Note: The examination process may be changed as deemed necessary by the Director of Human Resources. SELECTION PROCESS Those candidates that receive a passing score on the examination will be placed on an eligibility list for up to one year, in accordance with the City's Civil Service Rules and Administrative Policies. Any candidate that is selected by the hiring department will be required to successfully complete a pre-employment process, which may consist of a background history check, as well as a medical exam(s) administered by a City-selected physician(s) before hire. Prior to starting work, all newly-hired employees will be fingerprinted to check conviction history. A conviction history will not necessarily disqualify an applicant from appointment; however, failure to disclose conviction history will result in refusal of employment or termination. Positions which are covered by the Department of Transportation regulations are required to submit to a pre-employment drug test and to random drug and alcohol testing. INFORMATION ABOUT PROOF OF EDUCATION Please note: Any successful candidate, selected by the hiring department will be required to submit proof of education (i.e. copy of the diploma or college/university transcripts). ADDITIONAL INFORMATION Positions in this job classification are represented by the Sunnyvale Managers Association (SMA). The information contained within this announcement may be modified or revoked without notice and does not constitute either an expressed or implied contract. The City of Sunnyvale is an Equal Opportunity Employer. It is the policy of the City of Sunnyvale not to discriminate against all qualified applicants or employees on the basis of actual or perceived race, religion (including religious dress or grooming practice), color, sex (includes gender, pregnancy, childbirth, medical conditions related to pregnancy or childbirth, breastfeeding or medical conditions related to breastfeeding), gender identity and/or gender expression, sexual orientation (including heterosexuality, homosexuality and bisexuality), ethnic or national origin, ancestry, citizenship status, uniformed service member status, marital status, family relationship, age, cancer or HIV/AIDS related medical condition, genetic characteristics and/or genetic information, and physical or mental disability. Applicants needing special accommodations for testing should submit a request to the Department of Human Resources at time of application. Summary of Management SMA Benefits Notice of CFRA (California Family Rights Act) Rights and Obligations Closing Date/Time: 4/12/2023 5:00 PM Pacific