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Position/Program Information DEPARTMENT OF ANIMAL CARE AND CONTROL E XAM NUMBER: O3004I TYPE OF RECRUITMENT: OPEN COMPETITIVE JOB OPPORTUNITY FILING TYPE: OPEN CONTINUOUS Filing begins on June 15, 2022 at 8:00 am PT and will remain open until the needs of the service are met and is subject to closure without prior notice. DEFINITION: Has immediate responsibility for the operations of an animal care center including field animal care and control services in an assigned geographical area, or provides management and administrative coordination services for a comprehensive Countywide animal care and control program that has significant impact to the Department. CLASSIFICATION STANDARDS: Positions allocable to this class receive administrative direction from a Deputy Director and are responsible for the operations of an animal care center in an assigned geographical area or for providing management services and administrative coordination for a comprehensive Countywide animal care and control program that has significant impact to the Department such as Revenue Services; Major Case Unit animal cruelty investigations; Critical Case Unit dangerous and vicious dog investigations; animal behavior and enrichment; or community outreach and education. Positions in this class have responsibility for animal shelter operations or a comprehensive Countywide program on a 24-hour, seven days-a-week basis and provide administrative and technical supervision to staff engaged in field patrol services, enforcement of animal license and vaccination services, animal care operations, animal behavior assessment and management, community outreach, humane education, customer service, animal cruelty investigations, dangerous/vicious dog investigations, and care center office work. These positions also perform budgetary, operational, and personnel management functions in order to effectively utilize the financial, material, and human resources allocated to assigned animal care center or a comprehensive Countywide program. Positions in this class must work effectively with members of the public, animal welfare groups, volunteers, community groups, board offices and city officials, and exercise knowledge specific to their assignment, such as State laws and County ordinances; courtroom and hearing practices; Departmental procedures pertinent to the impoundment, treatment and care of domestic and wild animals, and placement of stray or abandoned animals; animal behavior and enrichment theories and training strategies; and humane education practices. Essential Job Functions Plans, organizes, and directs the operations and services of an animal care center and all field animal care and control services in an assigned geographical area, or a comprehensive Countywide animal care and control program. Supervises the enforcement of the County's Animal Control Ordinance and related State and local laws pertaining to animal licenses, vaccinations, and humane treatment of animals; supervises the collection of delinquent animal license fees and penalties. Develops animal behavior enrichment and training programs to help rehabilitate behaviorally challenged animals, in order to make them more adoptable. Establishes protocols and evaluation methods to prevent aggressive and vicious animals from being made available for adoption. Trains staff and volunteers regarding animal behavior using positive reinforcement and industry accepted animal training methodologies. Supervises all personnel assigned to the animal care center or a comprehensive Countywide program by evaluating performance, handling grievances at the first level, resolving disciplinary problems or recommending their resolution to higher levels. Establishes patrol areas or programs within the jurisdiction by analyzing such variables as workload statistics, population concentrations, available staff and traffic patterns. Assigns staff to shifts and patrol areas in order to maximize coverage on a seven-day, 24-hour basis; continually revises schedules on the basis of such factors as absences, citizen complaints, health hazards, needs of the animal population, community response and other emergencies. Maintains liaison and meets and confers with officials of contract cities, public law enforcement and wildlife agencies such as the State Department of Fish and Wildlife and other counties and cities, and community groups for the purpose of resolving problems concerning citizen complaints, level of service, response time and interpretation of code sections; assists local agencies in impounding and sheltering animals used as evidence in legal proceedings; disseminates educational information regarding the delivery of animal care and control services. Collaborates with non-profit organizations to serve the needs of animals and community members. Identifies training needs for personnel, and supervises the conduct of training sessions for all personnel on such subjects as animal behavior, animal care, law enforcement, customer service, loading livestock, and animal capture. Reviews reports for such things as completeness, quality and uniformity of service and standards, and for indications of training needs and workload trends. Prepares and submits budget requests for an assigned geographical area or comprehensive Countywide program; insures operations are maintained within established budget by reviewing and approving requests for overtime, equipment replacement, supplies, building and equipment repairs; and directs the allocation of resources to accomplish budget objectives. Researches, prepares and submits grants for program support and development. Reviews the results of inspections within subordinates' assigned area to ensure that all shifts are in conformance with laws governing feeding, sanitation, security and quarantine of animals. Requirements MINIMUM REQUIREMENTS: OPTION 1 Three years of experience providing technical supervision in the operation of an animal care center or a comprehensive Countywide program including responsibility for investigation of violations of animal care and control regulations and court prosecution. OPTION 2 Bachelor's degree in Ethology, Biology, Zoology, Psychology, Veterinary Technology or a closely related field and a minimum of five years of animal training or enrichment experience. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS: 2 - Light : Light physical effort which may include occasional light lifting to a 10 pounds limit, and some bending, stooping or squatting. Considerable walking may be involved. SPECIAL REQUIREMENT INFORMATION: In order to meet the MINIMUM REQUIREMENTS/OPTION 2, you must upload a legible copy of your official transcripts or degree at the time of filing OR within 15 calendar days of filing. Note: If you are unable to attach the required documents, you may fax them to (562) 422-3187 within 15 calendar days of filing. Please include exam number and exam title. Out-of-class work experience in the service of the County of Los Angeles will not be accepted for this examination. Additional Information EXAMINATION CONTENT This examination will consist of a multiple choice and/or simulation assessment, weighted 100%, assessing: Verbal Ability Management Judgement Willingness to Learn Demonstrating Empathy Maintaining Good Working Relationships Sharing Knowledge and Guidance Analyzing Information Learning Quickly Generating New Ideas Using Time Efficiently Working to High Quality Standards Adapting to Change Controlling Emotions Achievement Responsibility Management Potential MULTIPLE CHOICE AND/OR SIMULATION ASSESSMENTS ARE NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19 . APPLICANTS MUST MEET THE REQUIREMENTS AND ACHIEVE A PASSING SCORE OF 70% OR HIGHER ON THE EXAMINATION IN ORDER TO BE PLACED ON THE ELIGIBLE REGISTER. TRANSFER OF TEST COMPONENTS: Applicants who have taken identical components recently for other exams may have their scores automatically transferred to this examination. This examination contains components that may be used in the future for new examinations and your test scores may be transferred. TEST PREPARATION: Study guides and other test preparation resources are available to help candidates prepare for employment tests. While the guides will help in preparing for the test, we advise you to review all related materials that you deem necessary. An interactive, Online Test Preparation System for taking practice tests may be accessed on the Department of Human Resources website at http://hr.lacounty.gov/ . Please click on "Find a Job" and then "Job Search Toolkit." Test Preparation Information is located under the "Employment Test Assistance" section. Additional practice tests are available at http://www.shldirect.com/practice_tests.html . NOTE: Many important notifications including invitation letters will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add sperez@animalcare.lacounty.gov , info@governmentjobs.com , talentcentral@shl.com , no-reply@proctoru.com , and donot-reply@amcatmail.com to your email address book and list of approved senders to prevent email notifications from being filtered as spam/junk mail. Applicants have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices. It is your responsibility to take the above steps to view correspondence. Los Angeles County will not consider claims of not viewing or receiving notification to be a valid reason for late test administration or rescheduling of a test component. Applications will be processed on an as-received basis and promulgated to the eligible register accordingly. Test scores cannot be given over the telephone. SPECIAL INFORMATION: Appointees may be required to work any shift including evenings, nights, weekends and holidays. VACANCY INFORMATION: The resulting eligible register for this examination will be used to fill vacancies in the Department of Animal Care and Control Care Centers throughout Los Angeles County. ELIGIBILITY INFORMATION: The names of successful candidates will be placed on the Eligible Register for a period of twelve (12) months following the date of eligibility. No Person may compete in this examination more than once every twelve (12) months. APPLICATION AND FILING INFORMATION: APPLICATIONS MUST BE FILED ONLINE ONLY. APPLICATIONS SUBMITTED BY U.S. MAIL, FAX, OR IN PERSON WILL NOT BE ACCEPTED. Apply online by clicking on the green "Apply" tab for this posting. You can also track the status of your application using this website. All information is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing VERBIAGE from the Class Specification and minimum requirements serving as your description of duties WILL NOT BE sufficient to demonstrate that you meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be disqualified. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the requirements. Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week and description of work performed. Resumes may be added to your application but cannot be substituted for the Experience portions of the County application nor for the completion and submission of the supplemental questions. If your application is incomplete, it will be rejected. Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. COUNTY OF LOS ANGELES EMPLOYMENT INFORMATION: The Employment Information document can be viewed by copying and pasting the URL http://file.lacounty.gov/SDSInter/dhr/247636_EmploymentInformation.pdf (Download PDF reader) into a web browser search bar or click on the following link: County of Los Angeles Employment Information (Download PDF reader) COVID-19 VACCINATION: All County workforce members must be fully vaccinated against COVID-19 as a condition of employment. Successful candidates for this position will be required to submit proof of vaccination against COVID-19 or request an exemption for qualifying medical or religious reasons during the onboarding process. Candidates should not present proof of vaccination until instructed to do so by the hiring department. Department Contact Phone: (562) 534-1402 Department Contact Email: SPerez@animalcare.lacounty.gov ADA Coordinator Phone: (562) 256-7101 California Relay Services Phone: (800) 735-2922 Teletype Phone: (800) 899-4099 Alternate TTY Phone : (800) 897-0077 For detailed information, please click here

CAREER DESCRIPTION COASTAL RESOURCE MANAGER (REGULATORY COMPLIANCE MANAGER) SALARY INFORMATION In addition to performance-based merit increases, this position is scheduled to receive a salary range increase on the following date: Effective June 27, 2025 - 4.0% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate’s qualifications, subject to appropriate authorization. OPEN TO THE PUBLIC This recruitment is being held to establish an open eligible list to fill current and future Regulatory Compliance Manager positions within the OC Community Resources/OC Parks. The eligible list established may also be used to fill similar and/or lower-level classifications throughout the County of Orange. DEADLINE TO APPLY Qualified applicants are encouraged to apply immediately, as the recruitment will close on Wednesday, September 25, 2024 at 11:59 PM (PT). OC COMMUNITY RESOURCES (OCCR) OCCR is a multi-faceted department comprised of OC Animal Care, OC Community Services, OC Housing & Community Development, OC Parks, and OC Public Libraries. Click here for more information on the County of Orange and OCCR. OC PARKS OC Parks encompasses regional, wilderness, and historical facilities, as well as coastal areas throughout the County of Orange in California. Featuring nearly 60,000 acres of parkland, open space, and shoreline, Orange County’s award-winning parks and programs are enjoyed by millions of residents and visitors, each year in ways as diverse as the parks themselves. OC Parks is comprised of eight divisions, including three park operation divisions; systems and resources division; strategic communications division; planning and design division; entitlements division; and the business administration division. THE OPPORTUNITY OC Parks is seeking a dynamic leader to serve as the Coastal Resource Manager. The Coastal Resource Manager is responsible for the development and implementation of enhanced, coordinated coastal resiliency activities, otherwise referred to as County Coastal Resiliency Program. The program aims to enhance coordination and collaboration to address coastal erosion, build and/or maintain collaborative cross jurisdictional bodies for coordinated approaches to regional challenges and similar activities. This position will also serve as liaison to both internal and external stakeholders and work collaboratively with those stakeholders to address coastal challenges and other coastal land use items. This position will provide high level of leadership and management approach to address regional challenges consistent with OC Parks’ mission and policy direction as set by the Board of Supervisors. This position, utilizing appropriate discretion for program decisions, will provide management and leadership of this Coastal Resiliency program and duties will include, but are not limited to: Directly manage, lead, analyze, coordinate, and plan activities relative to the development and implementation of regional and County-wide collaborative bodies, inclusive of crafting and negotiating legal contracts (e.g., MOUs/MOAs), funding agreements, regional/County-wide work plan proposals, and more. Directly manage and implement directives and recommendations, as appropriate, from the South Orange County Regional Coastal Resilience Strategic Plan, the Board of Supervisors, and other policy documents. Manage, coordinate, and evaluate the implementation of strategic environmental and coastal programming activities relative to coastal resiliency and utilize discretion to make program decisions to enhance and achieve County policy objectives. Ensure the County Coastal Resiliency Program and project operations comply with regulatory agency and environmental standards, requirements, and best practices and further strategic policy goals as set by the Board. As required, serve as an Executive Officer of newly established regional and County-wide collaborative bodies, providing for administrative support and management, as well as ensuring compliance with any administrative or legal requirements such as compliance with the Brown Act. Serve as a subject matter expert by providing analysis, exercising appropriate discretion, making decisions and taking actions relative to technical land use, resiliency project based, or similar complex regulatory or land use based requests/actions that involve external jurisdictions. Provide excellent communication with elected County leadership, appointed County leadership, internal county staff, external agencies (cities, special districts, etc), and the general public when necessary. Serve as a liaison and represent OC Parks in engagements with internal and external stakeholder groups at all levels on coastal resiliency or technical land use projects. Such stakeholders may include organizations such as Cities, state agencies, joint power authorities, special districts, tribal partners, HOAs, developers, non-profits, community groups, and more. Review third-party development proposals to ensure that work is performed in a matter that is compatible with OC Parks’ mission and goals and consistent with park planning documents where applicable. Analyze, facilitate, and/or implement real property transactions and regulatory activities and processes related to OC Parks owned and managed property. The position requires a detail-oriented person with strong leadership skills, outstanding interpersonal and communication skills, and the ability to think creatively. This position reports to the OC Parks Deputy Director. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES In addition to the above, the ideal candidate will possess the following: Technical Experience Knowledge and experience developing or implementing collaborative bodies such as coalitions, collaboratives, or similar organizations for a specific unifying cause. Knowledge of coastal entitlements/land use review and permitting processes, including experience working with or supporting projects within the California Coastal Commission, Local Coastal Programs, and Coastal Development Permit processes. Knowledge and experience working or supporting projects within the Coastal Zone with an emphasis on projects related to beaches, sand nourishment, public beach access, recreational coastal amenities, or similar. Knowledge and experience with reviewing and analyzing real estate instruments (such as leases, licenses, etc). Leadership Strong ability to lead projects as a sole contributor and utilizing and leveraging support for grander project results delivery. Ability to lead internal and external meetings, including public meetings that may be subject to the Brown Act. Ability to lead internal and external stakeholders to diplomatic consensus and build shared support. Oral | Written Communication Skills Ability to provide complex information and requests in a clear, concise, logical, and persuasive manner both orally and in writing. Ability to work and communicate with various levels of an organization including County leadership and elected officials and their staffs. Provide effective communication to staff and management, both verbally and in writing. Relationship Building | Interpersonal Skills Collaboratively partners with professional, paraprofessional, academic, and other technical staff to meet goals and objectives. Ability to interact with elected officials, agency and county management, internal county staff, external agencies such as cities, special districts, etc., as well as the general public. Strategic Planning | Organizational Skills Ability to prioritize work and manage time effectively in order to handle multiple projects simultaneously and effectively while meeting timeline demands/deadlines consistently. Understands the process of fiscal and revenue planning and management within a governmental setting. Demonstrates understanding of government and public sector organizational structures and ability to navigate those structures. Ability to efficiently and effectively plan and manage the preparation of critical documents such as public meeting agendas, work plans, and more. Ability to strategically obtain and manage program grants, contracts, agreements, and similar legal documents. Knowledge of assessing resource needs for project delivery and the appropriately seeking or allocating resources. MINIMUM QUALIFICATIONS Please click here to learn more about the minimum qualifications for the Regulatory Compliance Manager position. PHYSICAL, MENTAL AND ENVIRONMENTAL CONDITIONS Click here to learn more about the Physical & Mental Requirements as well as the Environmental Conditions for the Regulatory Compliance Manager classification. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application materials to identify qualified applicants. After screening, qualified applicants will be referred to the next step and notified of all further procedures applicable to their status in the competition. Structured Oral interview (Weighted 100%) Applicants will be interviewed and rated by a panel of Subject Matter Experts (SMEs). Each applicant's rating will be based on responses to a series of structured questions designed to elicit the applicant's qualifications for the job. Based on the Department's needs, the selection procedures listed above may be modified. All applicants will be notified of any changes in the selection procedure. Eligible List Once the assessments have been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here (Download PDF reader) (Download PDF reader) to review the policy. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION E mail is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Applicants will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Rula Dabit at (714) 480-2884 or Rula.Dabit@occr.ocgov.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Administrative Management * In addition to the County's standard suite of benefits -- such as a variety of health plan options, sick and vacation time and paid holidays -- we also offer an excellent array of benefits such as: Retirement: Benefits are provided through the Orange County Employees' Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information . Paid Leave: Twelve holidays per year plus sick and vacation time Health & Dependent Care Reimbursement Accounts Dental Insurance: County pays 100% of employee and dependent premiums Paid Life Insurance: $100,000 life insurance policy Paid Accidental & Death and Dismemberment Insurance: $100,000 AD&D insurance policy Paid Short & Long Term Disability insurance programs 457 Defined Contribution Program *Effective 07/01/20, management employees who are sworn Public Safety Managers receive health insurance benefits through the AOCDS Medical Benefit Plans. Click here for information about benefits offered to County of Orange employees. Closing Date/Time: 9/25/2024 11:59 PM Pacific

Position Description Under general supervision, performs a variety of duties involved in receiving, evaluating, prioritizing, and relaying 911, emergency, and non-emergency calls for service; inputs calls into computer system; operates a variety of telecommunications equipment including radio, telephone, and computer aided dispatch systems; and performs a wide variety of specialized clerical duties involved in the preparation, maintenance, and release of materials related to law enforcement activities. DISTINGUISHING CHARACTERISTICS: The 911 Call Taker is the entry level classification of the Dispatcher series, which consists of the 911 Call Taker and Dispatcher (Entry Level and Lateral). The 911 Call Taker is distinguished from Dispatcher which is required to dispatch units and coordinate the responses of emergency personnel. While a background in similar tasks/duties may be helpful to the incumbent, direct experience in a police dispatch related environment is not necessary. Positions in this class are flexibly staffed and may be eligible for advancement (reclassification) to Dispatcher-Entry Level if the incumbent meets the qualification standards of the Dispatcher Entry level classification, demonstrates an ability to perform the full scope of the work, has passed the probationary period, and meets performance standards. Incumbents are not automatically promoted to the higher level; available funding and the needs of the department determine the level of assignment. In addition, all requests for advancement are subject to final approval by the Sheriff, in consultation with the Human Resources Director. Example of Duties The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices . Receives, classifies, and prioritizes all incoming calls and texts to the dispatch center including 911 calls, emergency, and non-emergency calls received from citizens and allied agencies requesting service or information; operates a variety of public safety communications equipment including 911 emergency telephone equipment, computer aided dispatch systems, and multi-channel radio system. Evaluates response necessary as dictated by a given request for service; determines nature, location, and priority of calls; operates computer aided dispatch system to create calls for service within response criteria guidelines; transfers calls to other appropriate agency in accordance with established procedures; obtains and dispatches other support services as necessary. Monitors multiple radio frequencies; relays non-emergency information to public safety personnel in the field. Retrieves and interprets information from local, state, and national computer networks regarding wanted persons, stolen property, vehicle registration, stolen vehicles, restraining orders, criminal histories, parolees, and other related information; relays information to officers in the field. Operates computer terminals to enter, modify, and retrieve data such as stolen and recovered property, towed and stolen vehicles, missing and unidentified persons, citations, driver license and vehicle registration information, and warrants on wanted persons; composes and transmits messages to other agencies. Enters and removes data and information from various local, statewide, and national law enforcement computer systems including the Records Management System (RMS), Criminal Justice Information System (CJIS), and National Crime Information Center (NCIC); provides support to officers by gathering information from various computer systems including DMV, CLETS, and the County’s KPF system. Performs related duties as required. Minimum Qualifications The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties. Knowledge of: Operations, services, and activities of a public safety telecommunications and dispatch center. Operational characteristics of modern public safety telecommunications equipment including computer aided dispatch systems and multi-channel radio systems. Law enforcement and emergency service procedures for responding to and handling reported incidents. Techniques of questioning for both emergency and non-emergency calls. Methods and techniques of receiving, and prioritizing emergency and non-emergency calls for service. Radio codes currently used by the Calaveras County Sheriff’s Office. Functions of the Sheriff’s Office and other County departments. Geographic features and locations within the area served. English usage, spelling, grammar, and punctuation. Modern office procedures, methods, and computer equipment. Pertinent federal, state, and local laws, codes, and regulations. Methods and techniques of telephone etiquette. Methods and techniques of conflict resolution. Principles and procedures of record keeping. Skill and Ability to: Respond to and resolve difficult and sensitive citizen inquiries and complaints. Effectively communicate and elicit information from upset and irate callers. Speak clearly and concisely in an understandable voice via radio and telephone and in person. Hear and distinguish radio voice traffic within normal levels and over background noise. Make independent decisions that affect the safety of public safety personnel, citizens, and property such as those involved in determining the urgency of requests received and the appropriate action to take. Think quickly, calmly, and clearly in emergency situations. Perform multiple tasks simultaneously. Operate a variety of telecommunications receiving and transmitting equipment including radio transmitting communication equipment, teletype equipment, and computer equipment. Operate specialized public safety computer systems and applications. Read and interpret maps and other navigational resources and give directions. Type and enter data accurately at a speed necessary for successful job performance. Work under pressure, exercise good judgment, and make sound decisions in emergency situations. Understand and follow oral and written instructions. Interpret, apply, and explain applicable federal, state and local policies, procedures, laws, codes and regulations including police records retention and dissemination policies and procedures. Maintain composure, alertness and concentration while working for extended periods of time. Compile, maintain, process, and prepare a variety of records and reports. Deal tactfully and courteously with the public reporting emergencies and seeking information or filing a report. Maintain confidentiality. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. Training, Experience and Certifications: Equivalent to the completion of the twelfth grade AND one (1) year of work experience involving public contact. Special Requirements Must be at least 18 years of age at the time of hire. Incumbent will need to pass a background investigation which may include a polygraph, psychological and medical evaluation. Calaveras County Public Service Employees Association For available Health/Dental/Vision insurance please visit the County BENEFITS WEBPAGE. Please note that Extra-hire positions that are benefitted, are only offered our CORE medical plan and are not offered dental or vision. NEW * Assist-To-Own program to help Couny employees purchase a home. Program Highlights: Down Payment Assistance, up to 5.5% of the Total Mortgage Loan. Available with purchase of a primary residence. Variety of Mortgage Loan options (FHA, VA, USDA and Conventional Mortgage Loans). No first-time homebuyer requirement to qualify. Flexible guidelines: Minimum FICO 640; Maximum DTI 50%. Flexible income limits, up to moderate income levels; no income limits for FHA and VA. For more information, vists Calaveras County Assist-to-Own Uniform Allowance: $750 or $900 per calendar year for specific positionssplit into monthly payments.Payments will be made monthly on the second pay check. Qualifying Classifications : Crime Scene Specialist/Property Room Manager, Deputy Probation Officer I/II/III, Correctional Cook I/II, Correctional Technician, Correctional Officer, Correctional Corporal, Correctional Sergeant, Dispatcher Clerk, Sr. Dispatcher, and Animal Control Officer I/II/III. The County shall pay a two hundred dollar and four cent ($200.04) per calendar year uniform maintenance allowance to Animal Care Specialist. Professional Time Off : 80 hours annually, prorated to 40 hours if hired after July 1st. Qualifying Classifications : Deputy District Attorney I/II/III/IV Extra-Hire: Extra-hire employees are not eligible for step advances, vacation, seniority rights, holiday pay or other certain employee benefits. They are entitled to 24 hours of sick leave per year and eligilbe for the county's CORE Medical plan but not eligible for dental or vision insurance. Vacation days: 0 - 3 complete years = 80 hours per year. After 6 months you can take your first week. 3 - 10 complete years = 120 hours per year 10 years+ = 160 per year Holidays :14 paid holidays per year. Life Insurance through ReliaStar: $50,000.00 County paid. After 65 years of age, pays out 65%, after 70 years of age ReliaStar pays out 32.5%. Sick Leave: 12 days annual sick leave accrual with unlimited accumulation. Sick leave is accrued at 3.69 hours for each full 80 hours of payroll period. 60 hours of sick leave can be used for immediate family, parent spouse, child or sibling. Merit: After successfully completing twenty-six (26) pay periods, a 3.5% merit increase may be granted.Merit increases may be granted annually thereafter to the top step. Probation Period: New employees remain in a probationary status for 26 pay periods. Longevity Incentives @ 2.5% for each of the following: 5.5 years (if hired before March 28, 2005) 6 years 10 years 15 years 20 years 25 years Bi-Lingual pay :$50 per month for specific approved job classifications. Flexible Spending: Pre-Tax Medical Reimbursement - Max contribution of $2,500 annually Flexible Spending: Pre-Tax Dependent Care Account - Max contribution of $5,000 annually Section 125 Plan :Additional insurance is available through the Section 125 plan and may be purchased from arepresentative during open enrollment or by appointment when they are on-site. AFLAC Heart & Stroke Insurance Cancer Insurance Accident Insurance Universal Life Insurance Short Term Disability Insurance LEGALSHEILD CALPERS RETIREMENT INFORMATION: CalPERS: CLASSIC MEMBERS: 2% at 55 PEPRA MEMBERS: 2% at 62 Extra-Hire's will be enrolled into Public Agency Retirement System (PARS) unless you are already a member of CalPERS. ??????? SAFETY CalPERS: for Correctional Officer, Correctional Corporal, Correctional Sergeant and Deputy Probation Officer I/II/III. CLASSIC MEMBERS: 3% at 50 PEPRA MEMBERS: 2.7% at 57 Additional Retirement Plan: The County offers a 457(b) Government plan. Employees can contribute to this deferred compensation plan ( Pre-Tax ).The County currently utilizes VALIC. Participating employees will receive a County paid match of up to $50 a month. Closing Date/Time: Continuous