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IT Support Technician III - Dallas Dallas / Ft. Worth 34563BR Position Description The IT Support Technician III's scope includes providing technical support and assistance to departments, faculty, staff, and students with the use of basic hardware and some software support and maintenance. This position will also specialize in hardware and software relevant to the department or unit, and manage area or unit IT projects in support of business operations. Major/Essential Functions Supports the Values-Based Culture of TTUHSC Provides software and desktop support for School of Nursing personnel (including students, staff, and faculty) with technology issues. Collaborates on a wide array of technology needs. Troubleshoots and installs hardware and software on existing and new systems. Provides technical support for desktops, laptops, printers, mobile devices, and various technology equipment and peripherals. Maintains an accurate inventory of controlled assets and other School of Nursing equipment.. Provides an IT overview for new School of Nursing employees, including provisioning eRaider accounts. Familiarity with ZOOM or other web conferencing software. Maintains appropriate Dell certifications necessary to perform warranty repairs of Dell desktops and laptops. Participates in regular meetings with School of Nursing IT and TTUHSC IT to ensure integration with the technology infrastructure and IT policies of the Health Sciences Center. Builds and maintains customer satisfaction with the products and services offered by the organization Required Qualifications Bachelor's degree with coursework in computer science, MIS, IT, or other related area plus three (3) years related full-time paid experience OR a combination of related education and/or experience OR a combination of related education and/or experience to equal seven (7) years. To apply, please visit: https://sjobs.brassring.com/TGnewUI/Search/home/HomeWithPreLoad?partnerid=25898&siteid=5283&PageType=JobDetails&jobid=815264 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information or status as a protected veteran. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx. Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-42f8ba05b836ff43abc4b2a294b004d8

Description Principal Client Support Specialist Full-Time Employment Opportunity The position opens on Thursday, November 16, 2023, and the final filing date is Thursday, December 14, 2023 at 5:00 pm or after receiving 100 qualified and completed applications, whichever is first. The City of Sunnyvale is seeking a service-oriented Principal Client Support Specialist for the Information Technology Department. The incumbent will lead, the client support services team, a team dedicated to providing a Citywide service desk, knowledgebase, and end-user device field support. The team focuses on cell phone, radio, mobile device, and desktop computing support along with managing the Information Technology Service Management (ITSM) system which includes IT asset management and change management functions. Strong customer service business-to-technical skills and experience in implementing and supporting client devices, troubleshooting issues, performing systems analysis, multi-tasking, and end-user training and support are essential for this role. This position interacts with department staff and the ideal candidate should demonstrate an exceptional ability to communicate with IT and business staff, consultants, contractors, public, and other project stakeholders effectively and efficiently. The Information Technology Department (ITD) provides secure, reliable, and integrated technology solutions in alignment with the needs and goals throughout the city in a timely manner, while delivering excellence in customer service. Within the department, the Infrastructure Services Division manages the City's server and storage platform, network (voice and data) infrastructure, desktops and laptops, emergency and non-emergency radios, operating system for all hardware, desktop applications and email in a manner that enables City Staff to support the City's operations effectively and efficiently. DEFINITION: Under general direction of an Information Technology Manager, supervises, coordinates, monitors, performs and supports all functions of the ITSM (IT Service Management System) and Service Desk functions such as incident/problem management, request fulfillment, asset management, knowledgebase management, IT service catalog; analyzes, implements, administers, and maintains computer systems, client devices (desktops, laptops, tablets, SmartPhones, etc.), data and voice systems; server/storage systems; provides ongoing technical and operational support and customer service assistance in the use of client devices and City information systems in one or more of the following areas: installation, repair, service desk, and/or training; analyzes, installs, maintains, repairs, tests, trains, monitors and supports new or modified technology and business systems, products, processes and equipment and maintains existing systems under the appropriate Service Level Agreements (SLAs); provides related technical, operational and managerial assistance conducting research, analysis and preparation of reports and making appropriate recommendations; participates in and/or manages infrastructure, system implementation or client services projects to include schedule and resource planning; provides training and technical support to technical staff and end users; closely coordinates and works with departmental managers, system owners, end-users, public officials, the public, vendors, and project teams; executes the Information Technology Strategic Plan; assists in the development and management of the unit's performance measures and budget; supervises and manages staff within the unit; operates as the subject matter expert; and performs related work as required. DISTINGUISHING CHARACTERISTICS Principal Client Support Specialist is the highest level in the classification series. The classification of Principal Client Support Specialist is distinguished from the higher-level Information Technology Manager in that the Information Technology Manager is responsible for the overall administration of the division. This classification is further distinguished from the lower-level Senior Client Support Specialist in that the Principal Client Support Specialist is assigned the most complex duties and responsibilities of the positions in the series, is responsible for the functions within the ITSM, works independently to complete operational and project tasks, lead IT projects, and have full supervisory responsibility. Essential Job Functions ESSENTIAL JOB FUNCTIONS: (May include, but are not limited to, the following): Supervises assigned IT staff; participates in selection process; provides mentorship, guidance and direction; provides and coordinates training; directs and administers evaluations of assigned staff. Assists with the development of department and unit goals and correspondingly aligned goals of assigned staff. Assists in the development and implementation of department or Citywide goals, objectives, policies and procedures; educates employees and managers on technical issues related to area of assignment; analyzes and recommends strategies to improve effectiveness of operation. May represent the Information Technology Department in interdepartmental, interagency and public meetings; acts as staff to and/or serves on Citywide, Regional or Inter-Agency committees and task forces as assigned. Installs, configures, and tests desktop computer hardware, voice and/or data communications equipment, server/storage equipment and software applications and integrates them with related technical and business systems; researches and evaluates new technologies. Performs equipment and system set-up including necessary interconnections and performance monitoring. Provides technical assistance to City employees either in person or over the telephone; troubleshoots hardware and software problems; repairs equipment and software to ensure proper operations; refers problems to appropriate staff as needed. Coordinates with voice and data communications service providers for the installation and maintenance of communication services. Oversees maintenance of the City's telecommunications cable plant provided by contractors. May be required to perform minor cabling work. Provides technical support and customer service assistance either in person, online or over the telephone; resolves problems or escalates to Management as needed. Provides Citywide information technology training standards; develops, coordinates and conducts new employee orientations regarding the City's software applications and voice and/or data communications equipment. Develops, or assists with the development and implementation of policies and procedures consistent with those of the organization to ensure efficient operations; develops and maintains technical user documentation and support materials, including multimedia documentation, replacement schedules, modification of technology standards and recommendations for training programs. Oversees and develops training programs and orientations; develops and approves training materials; provides training to users and technical support staff through both formal and informal training programs. Provides technical support, including testing and equipment maintenance for meetings in the City Council chambers. Maintains and supports business and voicemail systems, call accounting systems, desk sets and other stationary telephone equipment. Provides technical direction, guidance, and customer service assistance to City employees in the operation and use of desktop computers, server/storage and City information systems. Configures and monitors systems based on Cybersecurity practices and procedures. Makes recommendations on new technologies, business processes and/or streamlines functions. Oversees the team and answers, evaluates and prioritizes incoming telephone, voice mail, e-mail, online and in-person requests for assistance from City employees experiencing problems with hardware, software and other information and computer-related technologies; sets priorities and assignment of service requests to resolve problems in the most expedient manner; makes recommendations regarding best solutions and products to meet user's business needs. Assists in analyzing data and preparing reports and technical documentation. Interacts with and assists Network Engineers/System Administrators in troubleshooting and diagnosing desktop computing, server/storage and Local Area Network (LAN) and Wide Area Networks (WAN) problems. Oversees, develops, maintains and approves technical system documentation within the knowledgebase; ensures completion of technical documentation by subordinates. Provides Citywide system alerts, outages or maintenance notices as needed. Ensures compliance with industry and government regulations. Facilitates effective team interaction and cross-functional team coordination. Guides IT staff in the creation of operational procedure manuals as needed. Provides system support to IT staff and serves as a liaison to vendor technical staff. Provides resource and staff loading plans for use on projects. Manages and monitors tasks related to projects or system implementations. Chairs and facilitates meetings where appropriate and distributes minutes to all project team members. Prepares presentation materials for meetings, documents and follows up on important actions and decisions from meetings. Provides verbal and written reports in assigned areas of responsibility. Develops project plans based on standard Project Management guidelines and leads or participates in projects according to the plan. Plans and executes projects according to the IT Strategic Plan. Recommends and assists in the implementation of goals and objectives; establishes schedules and methods for the performance of projects and assignments; implements policies and procedures. Evaluates operations and activities of assigned responsibilities; recommends improvements and modifications; prepares various reports on operations and activities. May report to the EOC in a major event on behalf of an IT Manager. Plan, prioritize, assign, supervise and review the work of assigned staff. Participate in budget preparation and administration for projects, operations or technology investments; monitor and control expenditures. WORKING CONDITIONS Position requires prolonged sitting, standing, walking, reaching, twisting, bending, kneeling, crawling, squatting and stooping in the performance of daily activities. The position also requires repetitive hand movement and fine motor coordination in performing computer installation and repair and preparing reports using a computer keyboard. Additionally, the position requires both near and far vision when repairing and installing computers and/or when reading written reports and work-related documents. Additionally, color vision is required to accurately interpret visual displays and voice and data wiring color code standards. The nature of the work and assignment requires the ability to climb ladders and work in small spaces. Acute hearing is required when communicating by telephone and in person. The need to lift, drag and push equipment and materials weighing up to 50 pounds is also required. Some of these requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodation. Minimum Qualifications MINIMUM QUALIFICATIONS: Education and Experience: The minimum qualifications for education and experience can be met in the one of the following ways: A Technology Certificate from an accredited college or trade school in information technology, computer and information research science, computer engineering, computer applications, web technologies, computer information systems, application development, database design, programming, network architecture, network and computer systems administration, telecommunications administrations, electronic engineering technology, technology project management or related field AND SEVEN years of experience in computer systems support, desktop/user support, general information technology support, telecommunications support or networking support; OR An Associate's degree or have completed 60 semester or 90 quarter units at an accredited college or university in public administration, business administration, systems administration, network systems administration, business information systems, computer science, software information systems, information technology, electronics technology, or related field AND SEVEN years of experience in computer systems support, desktop/user support, general information technology support, telecommunications support or networking support; OR A Bachelor's degree or four years of full-time post-secondary education from an accredited college or university with concentration in computer science, computer engineering, business administration, public administration, information technology, informatics, web science, business information systems, electronics technology or related field AND SIX years of experience in computer systems support, desktop/user support, general information technology support, telecommunications support or networking support; OR At least one of CompTIA A+, NetApp Certified Data Administrator (NCDA), SNIA Certified Storage Professional (SCSP), SNIA Certified Information Architect (SCIA), or one/multiple Microsoft Certified Associate or Engineer Role-based certification AND SEVEN years of experience in computer systems support, desktop/user support, server/storage support, general information technology support, telecommunications support or networking support. NOTE: A Master's of Science degree in Computer Science, Computer Engineering, Computer Information Systems, Public Administration, Business Administration or related field may be substituted for one year of experience. Knowledge of: Depending upon assignment: Principles and practices of excellent customer service. Principles and practices of IT Infrastructure Library (ITIL). Principles and practices of IT Service Management (ITSM) systems to include Incident/Problem Management; Request Fulfilment; Knowledgebase; Asset Management and IT Service Catalogs. Advanced principles and practices of business systems applications, databases, office automation software and operating systems commonly used on desktop computers and networked systems. Advanced principles and practices of computer, business or telecommunications operations, including operating systems and software products; principles and practices of server/storage solutions, local area networks (LAN) and wide area networks (WAN). Principles, practices, methods and techniques of providing customer service, training and providing technical and functional support to end users. Methods and techniques of modern office business software programs, recordkeeping, report preparation, technical documentation and writing. Personal computer hardware, operating systems, common personal computer applications for office automation. Computer peripheral such as printers, copiers, scanners, plotters, and external storage devices. Applicable industry and safety codes and standards. Office methods, procedures, software and equipment. Current developments and trends of client services and service desk call centers. Principles and practices of budget monitoring. Principles and practices of supervision, training and performance evaluation. Methods and techniques to motivate staff and manage effective teams. Applicable industry and safety codes and standards. Cybersecurity practices and procedures. Principles of project management. Ability to: Provide excellent customer service. Supervise, coach, guide and mentor team members. Communicate effectively, orally and in writing, to include translating technical terms into non-technical terms. Identify, analyze and define administrative and technical issues, collect information, establish facts, draw valid conclusions and make appropriate recommendations. Assess the risks and costs of IT operations and developing cost-effective solutions. Supervise the work of subordinate employees and maintain functional relationships with a variety of other technical and non-technical staff. Effectively organize, prioritize and complete work assignments in an expedient and customer service orientation. Provide technical advice and consultation to City staff in person, over the telephone, or by email. Develop project plans based on standard Project Management guidelines and leads or participates in complex client services and ITSM design projects according to the plan, in support of the IT Strategic Plan and City goals. Identify, analyze and resolve customer/user problems; take appropriate corrective action to problems; research technical materials to provide solutions to problems, or refer problems to appropriate staff. Independently develop and coordinate effective administrative and business systems, programs and procedures. Learn more complex principles, practices, techniques and regulations pertaining to assigned duties. Analyze current and future training, data, voice, software/hardware, server/storage requirements and needs; make appropriate recommendations; develop, present and evaluate training programs and new employee training sessions. Effectively interpret and explain applicable processes, regulations, information technology protocols and hardware/software application solutions to users; listen and communicate information to persons with a diverse background of knowledge and experience. Develop and implement revisions to standard operating procedures to improve effectiveness and/or comply with technological changes as appropriate. Perform a variety of tasks in a consistent and accurate manner. Direct, train and assist with the evaluation of assigned staff. Make sound decisions within established guidelines. Prepare and maintain clear, concise and accurate written reports, records and other related documentation. Make public presentations, as necessary. Establish, maintain and promote positive and effective working relationships with employees, other agencies, public officials and the public. Effectively organize, prioritize, follow-up, and use good judgment on work assignments to meet established deadlines. Determine needs for and/or develop administrative/operational policy proposals. Perform alternative cost/benefit analysis for network or server/storage enhancement or replacement and provide recommendations. Develop and maintains technical system documentation. Assist in contract development and negotiation and manage vendor performance. Develop and provides training and materials to end-users and other technical staff. Respond to cybersecurity issues and remediate in a timely manner. Serve as a client liaison to identify and define project requirements, scope and objectives. Willingness to: Provide emergency response to reduce downtime, correct errors or monitor vendor activity surrounding critical system failures, off-hours scheduled maintenance downtime or work on call on a scheduled and as needed basis. Provide services in different geographical locations throughout the City as requested by users or needed. Licenses/Certificates: Possession and maintenance of a valid class C California driver's license and a safe driving record, or the ability to provide alternate transportation which is approved by the appointing authority. Possession and maintenance of CompTIA A+ certification. Possession and maintenance of one or more Microsoft Certified Associate or Engineer Role-based certification(s). DESIRABLE QUALIFICATIONS Public sector employment experience. Proven track record of successfully managing or supervising a Service Desk or Call Center. Proven track record of motivating teams and providing supervision to high-performing teams. Possession and maintenance of the following: ITIL (IT Infrastructure Library) Certification Possession and maintenance of HDI Desktop Support Technician Possession and maintenance of CCNA (Cisco Certified Network Associate) NetApp Certified Data Administrator (NCDA), Microsoft 365 Certified: Modern Desktop Administrator Associate Microsoft 365 Certified: Messaging Administrator Associate Microsoft 365 Certified: Teamwork Administrator Associate Microsoft 365 Certified: Security Administrator Associate Microsoft 365 Certified: Teams Administrator Associate Microsoft 365 Certified: Developer Associate Microsoft Certified: Azure AI Engineer Associate Microsoft Certified: Azure Administrator Associate Microsoft Certified: Azure Developer Associate Microsoft Certified: Azure Security Engineer Associate Microsoft Certified: Data Analyst Associate Microsoft Certified: Azure Data Scientist Associate Microsoft Certified: Azure Data Engineer Associate Microsoft Certified: Azure Database Administrator Associate Microsoft 365 Certified: Enterprise Administrator Expert Microsoft Certified: Azure Solutions Architect Expert Microsoft Certified: Azure DevOps Engineer Expert Microsoft Certified: Dynamics 365 + Power Platform Solution Architect Expert Microsoft Certified: Dynamics 365: Finance and Operations Apps Solution Architect Expert SNIA Certified Storage Professional ( SCSP ) SNIA Certified Information Architect ( SCIA ) Application and Selection Process APPLICATION PROCESS The application period closes on Thursday, December 14, 2023, at 5:00 pm (postmarks or faxes are not accepted) or after receiving 100 qualified and completed applications, whichever is first. Candidates are asked to fully describe any training, education, experience, or skills relevant to this position. Electronic applications may be submitted online through the City's employment page at https://sunnyvale.ca.gov , and click on 'City jobs'. Late or incomplete applications will not be accepted. EXAM PROCESS Applications will be competitively screened based on the minimum qualifications of this position. Based upon a review of the application materials, the most qualified candidates will be invited to participate in the oral examination process scheduled for January 9, 2024 or January 11, 2024. (Note: The examination process may be changed as deemed necessary by the Director of Human Resources). SELECTION PROCESS Those candidates that receive a passing score on the examination will be placed on an eligibility list for up to one year, in accordance with the City's Civil Service Rules and Administrative Policies. Top candidates on the eligibility list will be invited to participate in a selection interview with the department tentatively scheduled for January 22-23, 2024 . Any candidate that is selected by the hiring department will be required to successfully complete a pre-employment process, which may consist of a background history check, as well as a medical exam(s) administered by a City selected physician(s) before hire. Prior to starting work, all newly-hired employees will be fingerprinted to check conviction history. A conviction history will not necessarily disqualify an applicant from appointment; however, failure to disclose conviction history will result in refusal of employment or termination. Positions which are covered by the Department of Transportation regulations are required to submit to a pre-employment drug test and to random drug and alcohol testing. INFORMATION ABOUT PROOF OF EDUCATION Please note: Any successful candidate, selected by the hiring department will be required to submit proof of education (i.e. original copy of the diploma or college/university transcripts). ADDITIONAL INFORMATION Positions in this job classification are represented by the Sunnyvale Employees Association (SEA). The information contained within this announcement may be modified or revoked without notice and does not constitute either an expressed or implied contract. The City of Sunnyvale is an Equal Opportunity Employer. It is the policy of the City of Sunnyvale not to discriminate against all qualified applicants or employees on the basis of actual or perceived race, religion (including religious dress or grooming practice), color, sex (includes gender, pregnancy, childbirth, medical conditions related to pregnancy or childbirth, breastfeeding or medical conditions related to breastfeeding), gender identity and/or gender expression, sexual orientation (including heterosexuality, homosexuality and bisexuality), ethnic or national origin, ancestry, citizenship status, uniformed service member status, marital status, family relationship, age, cancer or HIV/AIDS related medical condition, genetic characteristics and/or genetic information, and physical or mental disability. Applicants needing special accommodations for testing should submit a request to the Department of Human Resources at time of application. Summary of Sunnyvale's Employees Association SEA Notice of CFRA (California Family Rights Act) Rights and Obligations Closing Date/Time: 12/14/2023 5:00 PM Pacific

Introduction Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov . POSITION INFORMATION The Placer County Information Technology Department is actively recruiting to fill an IT Specialist vacancy to perform IT Field Support duties throughout the Lake Tahoe region and to provide extensive remote assistance. This is the only IT Specialist position stationed in the Tahoe area and involves traveling to multiple locations. The incumbent will perform a variety of technical duties including but not limited to serving as a second and third level responder for computer, network, hardware and software issues, assisting and training end users in personal computer and coordinating with vendors, other county departments and other agencies in identifying and implementing system upgrades and modifications. Employees who are permanently assigned to a position located in the North Lake Tahoe Area qualify for the Tahoe Branch Assignment Premium, up to an additional $1,000 per month. The incumbent must have the ability to report to the worksite in an emergency situation and in all weather conditions within a reasonable response time. This classification is scheduled to receive a general wage increase of 4% in July 2024. Applications will be reviewed on a bi-weekly basis. Interested applicants are encouraged to apply immediately. BENEFITS Placer County offers a comprehensive benefits package to employees, including: Holidays: 14 paid holidays per year, 2 of which are floating holidays* Vacation leave: 10 days/year with ability to accrue 25 days/year Sick leave: 12 days/year* Cafeteria plan: 6% of employee’s salary will be contributed towards employee to use towards 401(k), dependent care, medical co-insurance, or cash Medical, dental, and vision insurance available for employees and dependents $50,000 life insurance policy at no cost to employee CalPERS retirement plans Retiree medical insurance Deferred compensation Education allowance: up to $1,200 per year Bilingual incentive: incumbents may be eligible for bilingual incentive pay depending upon operational needs and certification of proficiency. *Amounts will be prorated for part-time employees and employees hired after the first of the year. The information above represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire about the most current benefit package during hiring interviews or by contacting the Human Resources Department. For a detailed listing of benefits, please click here to view Professional benefits . For more information regarding the benefits Placer County has to offer please visit Placer County's Human Resources website. DEFINITION Provides effective specialized information technology support for network systems and business applications related to Placer County; troubleshoots, analyzes and resolves system/application related requests including specialties such as Help Desk, Web, and department specific applications. Performs a variety of technical duties pertaining to computer systems and related equipment and serves as a second or third level responder for computer, network and hardware/software issues. Assists and trains users in personal computer hardware and specialized software and provides technical assistance to customers. Analyzes existing processes and provides recommendations regarding technology solutions. Coordinates with vendors, other county departments, and other agencies in identifying and implementing system upgrades and modifications; and performs other related duties as assigned. DISTINGUISHING CHARACTERISTICS This is the journey level classification in the Information Technology Specialist classification series. Positions in this classification independently perform a broad range of both routine and complex technical assignments in support of specialized systems, including user support, system troubleshooting, review of business processes and communication of user requirements/problems to a vendor or statewide system which then develops the technical solution. This class is distinguished from the classification of Information Technology Analyst because the latter describes positions with analytical responsibilities where the primary duties include the analysis of business and/or system needs, the evaluation of current systems and the design of technical solutions to meet the identified business or system needs, including work which may emphasize business systems analysis and the design of technology solutions to resolve application problems or improve efficiency and effectiveness; network/telecommunication systems analysis and design; system analysis/administration and design, and/or database analysis/administration and design. This class is distinguished from the classification of Information Technology Technician II in that the Specialist describes positions that are responsible for performing duties that are broader and more complex in nature requiring specialized knowledge and abilities as compared to the more routine tasks performed by a technician that require a more general knowledge. SUPERVISION RECEIVED AND EXERCISED Incumbents at this level work under direction from an assigned supervisor, receiving occasional supervision while working toward a definite objective that requires use of a wide range of procedures and involves planning and/or determining specific procedures or equipment required in order to meet assigned objectives and solve complex problems. Only unusual matters are referred to a supervisor. May exercise functional or direct supervision over technical or clerical staff. Incumbents may exercise functional supervision over other technical specialist staff on a project basis. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Perform a variety of specialized duties in support of the County’s technology functions which may include, but are not limited to, applications, network, business processes and related technology areas. Assist users of a particular application where detailed knowledge of the specific application is required, troubleshooting, debugging and resolving a variety of operations/business-process related applications problems. Troubleshoot new applications and/or systems to ensure functional operation. Install, configure, customize and administer a variety of commercial, off-the-shelf (COTS) and vendor developed applications; write programs/scripts and develop reports using standard application development products and tools. Design and generate a variety of routine and ad hoc customized reports based on customer requirements. Perform routine applications, system and/or network support duties such as monitoring or adding applications/users/devices, modifying user profiles, re-setting passwords and performing file maintenance; set up basic user access permissions consistent with County policies and procedures. Complete, review, and/or approve a variety of forms, including requests for hardware and software, and user access. Serve as a technical resource in the evaluation, selection, acquisition and implementation of computer hardware and software solutions, including cost/benefit analysis. Recommend contractor selection and assist with vendor and contract management. Review and provide input on Requests for Proposals. Design website layout and content; design and develop screens and menus; review and monitor content to ensure consistency with County policies and procedures; conduct ongoing website maintenance for content updates and revisions. Execute website and software testing plans to validate functionality; resolve programming issues; refine data and format final products; test, troubleshoot and de-bug programs using appropriate technology and various test utilities, and ensure functional operation. Coordinate and complete projects that are specific to area of assignment, such as the implementation of a new system design or system upgrade. Interface with users to identify problems/gaps with current technology and/or business processes and gather system requirements. Serve as the primary interface with and coordinate and direct the work of vendors. May coordinate and direct the work of staff at the same or lower level while working on projects. Design and direct project testing and quality assurance processes. May write, revise and maintain computer programs based on business requirements and application design specifications identified and developed by someone else, in order to create new business applications and interfaces or maintain/modify existing business applications, using various computer languages and/or database platforms; troubleshoot, debug, and resolve problems with application coding. Prepare data maintenance documents and follow-up to ensure completion; prep information recovery plan. May perform application software maintenance duties; install and test software application patches and upgrades; Prepare technical reports, correspondence and other documents; provide general administrative support that may include maintaining records and monitoring contracts/budgets. Participates on committees and task forces; attend meetings, conferences and training sessions. Develop training materials and conduct training pertaining to the use of new or modified applications and/or systems for users and other information technology staff. When assigned to support a statewide, federal, or legislation-governed system, review upcoming changes to programs, regulations or system (All County Letters, Management Change Requests), identify impact on system and/or County processes, provides input on necessary revisions, and assist with implementing changes. Serve on project teams providing technical assistance as needed. Train, lead, and provide technical guidance to technician or clerical staff. Direct the work of peers and/or subordinate staff on assigned projects. May recommend the appointment of personnel; provide or coordinate staff training; provide standards and operating guidelines; and provide timely input on performance evaluations and disciplinary matters, as assigned. Assign, direct, and review the work of assigned staff; conduct employee performance evaluations for assigned direct reports. Provide after hours technology support as assigned. Provide technical and functional supervision of contractors/vendors. Perform other related duties as assigned. WORKING CONDITIONS Work is typically performed in an indoor office environment with moderate noise levels, controlled temperature conditions and no direct exposure to hazardous physical substances; position occasionally requires travel to other locations. Work environments may include noise, dust and/or unpleasant odors, marked changes in temperature and humidity, and may occasionally require work in confined spaces. MINIMUM QUALIFICATIONS It is the responsibility of applicants to identify in their application materials how they meet the minimum qualifications listed below. Experience and Training Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: Two years of journey-level technical experience comparable to an Information Technology Technician II with Placer County. Training: Equivalent to completion of an associate’s degree from an accredited college or university in computer science, information technology or a closely related field. Additional relevant technical experience that demonstrates the ability to perform specialist level duties in assigned technology area may substitute for the required education on a year for year basis; or possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for all or part of the above-required education. Required License or Certificate: May need to possess a valid driver’s license as required by the position and in accordance with the California Vehicle Code. Proof of adequate vehicle insurance and medical clearance may also be required. Note: Applicants receiving their degree outside the United States must submit proof of accreditation by a recognized evaluation agency. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Operations, services, concepts, terms and activities common to a comprehensive, state-of-the-art information technology program. Basic operational characteristics of local and wide area network systems. Automated systems/software utilized in area of assignment, including work processes, methods of data entry/retrieval, and system navigation. Standard office software such as word processing, electronic mail, and spreadsheet software. Principles and practices of troubleshooting computer system hardware and software problems. Process and workflow analysis. Tools and test equipment used in the installation, maintenance and repair of information systems. Basic project management principles and techniques such as organizing and managing a project, developing schedules, identifying critical paths, and breaking down a project into individual tasks. Basic principles and practices of technical network administration. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials. Principles and practices of record keeping. Modern office procedures, methods and equipment. Principles and practices of effective team building, team leadership and conflict resolution. Principles and practices of effective supervision techniques, training, and performance management. Ability to: Operate, maintain and perform repairs on information technology equipment and software. Perform complex duties related to troubleshooting, configuring, performing repairs and assignment specific desktop and network hardware and software issues and respond appropriately to customer service requests. Test and repair electronic equipment using appropriate tools. Communicate technical information to a wide variety of users. Assist in planning and evaluating new systems and equipment. Execute system testing plans and test, troubleshoot and de-bug programs using appropriate technology to ensure system functionality. Plan, organize, prioritize and process work to ensure that deadlines are met; organize and manage multiple assignments and priorities. Prepare and present training materials related to specialized hardware and/or software. Prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Independently analyze work methods, procedures, and operational needs; identify and recommend appropriate solutions. Learn and utilize specialized terminology if needed by the specific assignment. Read, comprehend and retain technical information on computer products and systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both verbally and in writing. Supervise, train, assign, schedule, and evaluate the work of assigned technical and clerical staff. Establish and maintain effective working relationships with those encountered during the course of the work. Provide on-call service during off hours, evenings, weekends, and holidays. Mobility-frequent standing or sitting for extended periods; frequent walking; frequent to occasional twisting, depending on assignment; occasional pushing/pulling, bending, kneeling, squatting and crawling. Lifting-frequent lifting up to 20 pounds, occasional lifting up to 80 pounds. Vision-constant use of good overall vision for reading/close up work; frequent use of color perception and eye/hand coordination; occasional use of depth perception and peripheral vision. Dexterity-frequent repetitive motion from writing and using a computer keyboard; frequent grasping, holding and reaching. Hearing/Talking - frequent hearing/talking to others on the telephone and in person. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Selection Plan For questions regarding this recruitment, please contact Preciosa Ayala-Burkhardt, Administrative Technician, at payala@placer.ca.gov or (530) 886-4637. Closing Date/Time: Open Until Filled

Title: IT Systems Specialist I Job Category: CSEA Job Opening Date: November 20, 2023 Job Closing Date: Location: Saddleback College Work Location: Mission Viejo, CA Department: Technology Services Pay Grade, for more information click on this link: https://www.socccd.edu/departments/human-resources/contracts-and-salary-schedules Pay Rate Type: Monthly Work Days: Monday - Thursday Work Hours: 12:30 pm - 8:00 pm (Schedule and Shift are subject to change in accordance with the department needs.) Hours Per Week: 26 Percentage of Employment: 65 Months of Employment: 12 Salary: C.S.E.A Classified Bargaining Unit Salary Schedule Range 132. Starting Salary at $4,166.65 - $4,601.35 per month. Required Documents: Required Document- Resume, Optional Documents- Cover Letter and Certifications (Applications missing required document will not be considered.) Job Description: C.S.E.A Classified Bargaining Unit Salary Schedule Range 132. Starting Salary at $4,166.65 - $4,601.35 per month plus 5% Shift Differential (if applicable). Required Document- Resume (Applications missing required document will not be considered.) Optional Documents- Cover Letter and Certifications Initial Screening Date: January 3, 2024 Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job. SUMMARY DESCRIPTION Under general direction and supervision from the appropriate level manager, administrator, or designee, performs a variety of duties relating to the deployment of systems, services and devices that utilize the college and/or district networks, servers and other related hardware. Assists in the maintenance and operation of an assigned college's data networks equipment, terminals and workstation equipment; provides support to network users regarding the operation of various computer applications and peripheral equipment. DISTINGUISHING CHARACTERISTICS This is the first level in the IT Systems Specialist series. Positions in this class require substantial knowledge but are assigned projects that are less complex than would be assigned to higher level positions within the series. REPRESENTATIVE DUTIES The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Provide support in evaluating network systems and requirements; analyze technical problems and suggest appropriate corrective measures. Identify and configure equipment for an assigned network including provision of new service, system maintenance and diagnostic repair. Research, test, recommend and deploy new or enhanced software packages to meet the workstation needs of faculty and staff in less complex laboratory, library, staff, and physical and/or virtual locations. Construct less complex network servers for campus laboratories; provide preventive maintenance procedures including critical data back up and system recovery of files; provide proper security and archive procedures to protect institutional data. Deploy new and surplus network and network related equipment for faculty, and staff computers and labs; install and test application programs; Collaborate with staff, faculty and vendors to create an effective learning environment for the students; provide support of approved accommodations for disabled students including specialized software and hardware and access to campus equipment. Assist in the analysis and troubleshooting of technical problems in the operation of networks and network equipment; initiate appropriate corrective action as directed by management and senior network staff. Provide customer service to all institutional constituents including first level support via phone, live chat, and remote support or in person Assist vendor service technicians and consultants in the installation and maintenance of data communications systems. Supply adequate training materials and equipment for newly upgraded software packages; recommend further support materials for additional training. Organize and coordinate the functions and duties of the computer multimedia technician and audiovisual center; ensure appropriate staffing and optimum services to staff and faculty regarding multimedia/audiovisual equipment. Train and provide guidance to computer multimedia technician(s) and student workers as assigned; prioritize and coordinate multimedia audiovisual assignments and projects. Implement, troubleshoot, and maintain basic network security technologies. Perform basic troubleshooting for the voice network and voice network related devices and services. May meet and confer with instructors and staff to determine technical requirements needed to meet each semester's educational objectives; analyze requirements and suggest plans and designs; prepare basic operational specifications and other documentation required for development and implementation of classroom and laboratory related systems in less complex locations. May prepare equipment specifications, prepare purchase statement of work and quotes with vendors to assist with procurement processing; evaluate equipment to determine compliance with specifications. Perform related duties as required. QUALIFICATIONS The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties. Knowledge of: Educational institutional systems, physical and virtual desktop and other related computer peripherals, including printers, computer labs, conference rooms, and other learning spaces and technologies. Basic operational characteristics of local and wide area network systems. Advanced principles of instructional design and video production and direction. Personal computer hardware and software components. Basic principles and practices of network server design, installation and maintenance. Basic principles and practices of troubleshooting network and computer system hardware and software problems. Principles and practices of customer service. Desktop operating system deployment related systems. Operational characteristics of various computer software packages. Data and network standards and applications. Application of microcomputers to perform tasks and a working knowledge of commonly used microcomputer programming languages and application programs. Fundamentals of personal computer operation, specifically installation and maintenance techniques and testing data communications connections. Ability to: Assimilate and analyze data and prepare accurate and concise engineering reports and studies. Analyze technical problems accurately and recommend or take an effective course of action. Independently perform the most difficult installation, testing, troubleshooting, repair, operation, and maintenance of instructional computer audiovisual, applications and desktop computers. Plan, schedule, coordinate, and review the work and performance of entry-level computer audiovisual staff in a manner conducive to proficient performance and high morale. Perform technical maintenance on local and wide area network systems. Perform minor repairs or coordinate with hardware vendors of computer equipment. Perform work assignments requiring interaction with multiple departments. Make system programming changes to network equipment and systems, and program mini or microcomputers in commonly used languages and application programs. Respond to and identify user network and computer related problems. Communicate technical information to a wide variety of users. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. EDUCATION AND EXPERIENCE GUIDELINES Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Education/Training: Equivalent to an Bachelor's degree from an accredited college or university with major course work in computer science, information systems, telecommunications, data communications, network technology or a related field. Substantial directly related work experience and/or related technical certifications may substitute for formal education. Experience: One year of increasingly responsible experience in data communication, technical support and network service operations as a network technician. PHYSICAL DEMANDS AND WORKING ENVIRONMENT The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed primarily in a standard office setting. Duties are typically performed at a desk or computer terminal; subject to noise from office equipment operation; frequent interruptions and contact in person and on the telephone with academic and classified staff and others. At least minimal environmental controls are in place to assure health and comfort. Physical: Primary functions require sufficient physical ability and mobility to work in an indoor and outdoor environment; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office and multimedia equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. SPECIAL COVID-19 NOTICE: Interviews may be held in-person (following all necessary precautions) or in a virtual format. Employees must reside in California while employed with the South Orange County Community College District (SOCCCD), even during remote work. Thank you for your continued interest in working at the SOCCCD. The SOCCCD is committed to protecting the health and wellbeing of students, faculty, staff, administrators, and the communities it serves. More information can be found on our District website by visiting https://www.socccd.edu/communications/covid-19-information . NOTICE TO ALL CANDIDATES FOR EMPLOYMENT: The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. SOCCCD will not sponsor any visa applications. PLEASE NOTE: A California Public Employees Retirement System (CalPERS) retiree may not accept employment until after the first 180 days of retirement. Anyone retired from CalPERS accepting permanent employment with this District will be required to reinstate as an active CalPERS member. Please contact CalPERS for additional information regarding your retirement status. Any active vested member of California State Teachers Retirement System (CalSTRS), who accepts employment with the District to perform service that requires membership in CalPERS, is eligible to elect to continue retirement system coverage under CalSTRS DISABILITY ACCOMODATIONS: If you require special accommodations in the application and/or selection process, please notify District Human Resources at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu. ATTENDANCE REQUIREMENT: Report to work on a regular and consistent basis, as scheduled, to assigned job. CAMPUS CRIME AND SAFETY AWARENESS: Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in the District Human Resources office upon request. DIVERSITY, EQUITY, INCLUSION, AND EQUAL EMPLOYMENT OPPORTUNITY (EEO): The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. SOCCCD IS AN EQUAL OPPORTUNITY EMPLOYER Important: You must complete your application for a posting by 11:59 p.m. , Pacific Standard Time, by the deadline, along with any required documents , in order to be considered for the position. Applicants must complete all fields/sections on the application. Do not type "See Resume" or leave any fields blank. Applicants must enter their work experience, education, etc. on the District application. Applications reflecting "See Resume" will be considered incomplete and will not be considered for recruitment.

Title: IT Systems Specialist II Job Category: CSEA Job Opening Date: October 16, 2023 Job Closing Date: Location: Saddleback College Work Location: Mission Viejo, CA Department: Technology Services Pay Grade, for more information click on this link: https://www.socccd.edu/departments/human-resources/contracts-and-salary-schedules Pay Rate Type: Monthly Work Days: Monday - Friday Work Hours: 8:00 a.m. - 5:00 p.m. (Schedule and Shift are subject to change in accordance with the department needs.) Hours Per Week: 40 Percentage of Employment: 100% Months of Employment: 12 Salary: Starting at $7,079 per month Required Documents: Resume Job Description: C.S.E.A Classified Bargaining Unit Salary Schedule Range 136 - Starting at $7,079 per month Initial Screening Date: November 3, 2023 Required Documents: Resume Optional Documents: Cover Letter and Certifications Applications missing required documents will not be considered. Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job. SUMMARY DESCRIPTION Under direction from the appropriate manager, administrator, or designee, assumes responsibility for a variety of intermediate level and hands-on technical functions related to local voice and data networks equipment, including design, engineering and operations; installs, operates and maintains network and computer support systems; and troubleshoots networking issues and equipment. DISTINGUISHING CHARACTERISTICS This is the intermediate level in the IT Systems Specialist series. Positions at this level require significant knowledge and hands-on experience and receive only occasional instruction or assistance as new or unusual situations arise. REPRESENTATIVE DUTIES The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Analyze requirements, performs cost analyses and feasibility studies as requested; develop plans and designs, prepare detailed technical operational specifications or requests for proposals and other documentation required for development and implementation of network, data, computer, storage, virtual and cloud based systems. Assist in evaluating network systems requirements; recommend modifications to hardware, software, business processes and/or new equipment; analyze technical problems and recommend appropriate corrective measures. Install, maintain, diagnose, analyze and repair computers, printers, servers, data center hardware, MDF and IDF hardware, and network architecture for desktop applications, virtualized servers and desktops, and use in classroom or laboratory settings; diagnose, analyze and remedy hardware component and software application failures or malfunctions. Perform back up and restoration of network files for disaster recovery; create documentation of network paths, shortcuts and resources. Design and create network shared resources, user accounts, group accounts, security groups, and other permissions to network access; develop user and machine access profiles; install, configure and maintain network cabling, unmanaged switches and jacks; Manage access to local, remote, and shared resources. Administer, manage, and monitor Identity and Access Management solutions. Administer federated, multifactor, and radius based authentication systems. Coordinate activities involved with analysis and troubleshooting of technical problems in the operation of networks, and network equipment, and related data systems; initiate appropriate corrective action. Perform basic adds, moves, and changes for the voice network and voicemail infrastructure. Additionally, perform basic troubleshooting for the voice network and voice network related devices and services. Perform basic network troubleshooting for any network connected devices. Implement and maintain basic network security technologies. Participate in the design and implementation of software and web-based applications for file conversion, kiosk units, e-mail access, work order submission, tracking and maintenance, room and equipment utilization and inventory control. Interface with vendors and consultants in the development of quotes and proposals to meet design criteria; evaluate equipment to determine compliance with specifications; assist with procurement processing. Interact with and direct vendor service/support technicians and consultants in the installation, maintenance, support, and troubleshooting of technology systems; provide input regarding systems/process requirements and specifications. Create and maintain documentation library of network facilities, including cabling, conduit and equipment. May meet and confer with instructors and staff to determine technical requirements needed to meet each semester's educational objectives; analyze requirements and assist with developing plans and designs; prepare technical operational specifications and other documentation required for development and implementation of network and data systems. Perform related duties as required. QUALIFICATIONS The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties. Knowledge of: Educational institutional systems, physical and virtual systems and other related peripherals, including printers, computer labs, conference rooms, servers, network equipment and other learning spaces and technologies. Operational characteristics of network security technologies including but not limited to Firewalls, NAC, SEIM, EDR, Vulnerability Scanners. Operational characteristics of Voice over IP or equivalent technologies. Operational characteristics of Infrastructure As A Service cloud technologies. Operational characteristics of virtualization technologies. Operational characteristics of local and wide area network systems. Operational characteristics of a variety of communication systems and devices. Principles and practices of troubleshooting technical network and computer system hardware and software problems. Principles and practices of network server design, engineering, installation and maintenance. Desktop and server operating system and related software deployment related systems. Personal computer hardware and software components. Principles and practices of customer service. Operational characteristics of various computer software packages. Data and network standards and applications. Application of microcomputers to perform tasks and a working knowledge of commonly used application programs. Equipment and materials currently available for new and revised data network installations. Fundamentals of personal computer operation, specifically installation and maintenance techniques and testing data communications connections. Ability to: Conduct surveys of existing network installations, evaluate their effectiveness and efficiency and recommend design modifications to systems or equipment, as necessary. Assimilate and analyze data and prepare accurate and concise engineering reports and studies. Design, configure and maintain effective and efficient network systems, server resources and client workstations to meet District guidelines. Analyze technical problems accurately and recommend or take an effective course of action. Modify a variety of network and electronic systems and equipment. Coordinate large projects requiring the involvement of several departments. Train other staff in network operating principles and network environment. Make system programming changes to network equipment and systems. Work independently with minimum of direct supervision. Respond to and identify user network and computer related problems. Communicate technical information to a wide variety of users. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. EDUCATION AND EXPERIENCE GUIDELINES Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Education/Training: Equivalent to a Bachelor's degree from an accredited college or university with major course work in computer science, information systems, telecommunications, data communications, network technology or a related field. Substantial directly related work experience and/or related technical certifications may substitute for formal education. Experience: Two years of increasingly responsible experience in data communication, technical support and network service operations as a network technician. PHYSICAL DEMANDS AND WORKING ENVIRONMENT The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed primarily in a standard office setting. Duties are typically performed at a desk or computer terminal; subject to noise from office equipment operation; frequent interruptions and contact in person and on the telephone with academic and classified staff and others. At least minimal environmental controls are in place to assure health and comfort. Physical: Primary functions require sufficient physical ability and mobility to work in an indoor and outdoor environment; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office and multimedia equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. SPECIAL COVID-19 NOTICE: Interviews may be held in-person (following all necessary precautions) or in a virtual format. Employees must reside in California while employed with the South Orange County Community College District (SOCCCD), even during remote work. Thank you for your continued interest in working at the SOCCCD. The SOCCCD is committed to protecting the health and wellbeing of students, faculty, staff, administrators, and the communities it serves. More information can be found on our District website by visiting https://www.socccd.edu/communications/covid-19-information . NOTICE TO ALL CANDIDATES FOR EMPLOYMENT: The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. SOCCCD will not sponsor any visa applications. PLEASE NOTE: A California Public Employees Retirement System (CalPERS) retiree may not accept employment until after the first 180 days of retirement. Anyone retired from CalPERS accepting permanent employment with this District will be required to reinstate as an active CalPERS member. Please contact CalPERS for additional information regarding your retirement status. Any active vested member of California State Teachers Retirement System (CalSTRS), who accepts employment with the District to perform service that requires membership in CalPERS, is eligible to elect to continue retirement system coverage under CalSTRS DISABILITY ACCOMODATIONS: If you require special accommodations in the application and/or selection process, please notify District Human Resources at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu. ATTENDANCE REQUIREMENT: Report to work on a regular and consistent basis, as scheduled, to assigned job. CAMPUS CRIME AND SAFETY AWARENESS: Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in the District Human Resources office upon request. DIVERSITY, EQUITY, INCLUSION, AND EQUAL EMPLOYMENT OPPORTUNITY (EEO): The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. SOCCCD IS AN EQUAL OPPORTUNITY EMPLOYER Important: You must complete your application for a posting by 11:59 p.m. , Pacific Standard Time, by the deadline, along with any required documents , in order to be considered for the position. Applicants must complete all fields/sections on the application. Do not type "See Resume" or leave any fields blank. Applicants must enter their work experience, education, etc. on the District application. Applications reflecting "See Resume" will be considered incomplete and will not be considered for recruitment.

Introduction Living in Placer County from Placer County Video Portal Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov . POSITION INFORMATION Placer County is seeking to fill two permanent, full-time positions for Administrative & Fiscal Operations Manager in the County Executive Office and the Probation Department. The position in the County Executive Office will be located in Auburn and the position in the Probation Department will be located in either Roseville or Auburn. Both positions may offer flexible work schedules. The County Executive Office supports and implements Board policies and priorities, provides organizational direction and leadership to county-wide services, coordinates strategic and regional planning efforts, and fosters efficient and effective management of the County workforce and activities. This position reports directly to the County Executive Officer. The incumbent will be responsible for leading financial and business operations for the department’s diverse service portfolio, including the management of varied and complex funding sources. In addition to managing and administering financial and budgetary operations, this position will also manage other departmental administrative operations, such as leading the department’s human resource and information technology liaison activities and serving on county-wide committees, task forces, and special project initiatives. The Probation Department promotes the safety of the citizens of Placer County by conducting investigations for the court, enforcing court orders, ensuring victim’s rights, engaging in crime prevention partnerships, and facilitating the re-socialization of offenders using evidence-based supervision and best practices. This position reports directly to an Assistant Chief Probation Officer. The incumbent will be responsible for leading three teams. The teams include financial operations for the department including full budgetary responsibility, accounts payable/receivable, grants management, and payroll; departmental IT operations including desktop support; and clerical operations for each operating division. Both positions will act as a policy and compliance advisor on key fiscal and administrative subject matters and must operate with a high level of independence, initiative, and confidentiality. The ideal candidate for both positions will be a solution-oriented team-player, committed to cross-functional collaboration across organizational lines, will possess strong communication skills, both orally and in writing, and must adhere to the highest ethical and professional standards as part of the County’s leadership team. The eligible list established from this recruitment may be used to fill future vacancies within the County as they arise. This recruitment is open until filled. Interested applicants are encouraged to apply immediately. BENEFITS Placer County offers a comprehensive benefits package to employees, including: Management leave: 100 hours per year* Holidays: 14 paid holidays per year, 2 of which are floating holidays* Vacation leave: 10 days/year with ability to accrue 25 days/year Sick leave: 12 days/year* Cafeteria plan: $5,000 per year to use towards 401(k), dependent care, medical co-insurance, or cash* Medical, dental, and vision insurance available for employees and dependents Deferred compensation with 401(k) contribution matches up to $1,500/year $50,000 life insurance policy at no cost to employee CalPERS retirement plans Retiree medical insurance Education allowance: up to $1,200 per year Annual vacation cash out: up to 100 hours may be cashed out each year Bilingual incentive: incumbents may be eligible for bilingual incentive pay depending upon operational needs and certification of proficiency. *Amounts will be prorated for part-time employees and employees hired after the first of the year. The information above represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire about the most current benefit package during hiring interviews or by contacting the Human Resources Department. For a detailed listing of benefits, please click here to view Management benefits . For more information regarding the benefits Placer County has to offer please visit Placer County's Human Resources website. DEFINITION To plan, direct, manage, and administer the fiscal, budgetary, and other administrative operations of a large, multi-divisional department; to direct, organize, and manage administrative services operations, programs, and activities including areas such as accounting/fiscal operations, personnel functions, contract administration, grants management, purchasing/procurement, facility and fleet management, information technology, and/or legislative and regulatory compliance; to serve as a positive member of the department management team and actively participate in department/division-wide strategic planning, policy development, and legislative analysis; and to represent assigned division or department to a variety of external and internal contacts. DISTINGUISHING CHARACTERISTICS The Administrative and Fiscal Operations Manager job classification recognizes positions that provide full line and functional management responsibility for employees within administrative services business units. This classification serves as an advisor to the division or department head/management team on complex financial, budgetary, and other relevant administrative functions. Employees in the Administrative and Fiscal Operations Manager classification independently manage multiple administrative services business units through lower-level professional, supervisory, and/or mid-management positions. Employees actively participate as a member of the department’s management team including recommending, designing, and coordinating changes to departmental business practices related to budget management, accounting/fiscal operations, and assigned administrative services programs/functions. The Administrative and Fiscal Operations Manager is distinguished from the Administrative & Fiscal Officer I/II by the size and complexity of the assigned division/department’s employee population and its budget, as well as responsibility for managing budgetary, fiscal, and other administrative services operations of a large, multi-divisional department or Countywide service through lower-levels of professional, supervisory, and/or mid-management positions. The Administrative and Fiscal Operations Manager is further distinguished from the Administrative Services Manager classification in that the latter has overall full second-line management responsibility, through lower-level supervisors or management staff, for all budgetary, fiscal, and administrative services operations of the largest, multi-divisional departments. SUPERVISION RECEIVED AND EXERCISED Receives general direction from a department director or his/her designee. Exercises direct supervision over supervisory, professional, technical, and/or clerical personnel. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Manage, direct, evaluate, monitor, and support professional, technical, and clerical staff through lower-level supervisors or managers; provide proactive and informational performance feedback to employees on an ongoing basis; conduct performance evaluations in a timely and effective manner; provide recommendations on hiring, demotion, and employee discipline. Develop, plan, implement, and evaluate goals, objectives, priorities, and activities within assigned area(s) of responsibility in a manner consistent with the department’s overall goals and objectives; develop strategies for the successful achievement of goals and objectives; direct and coordinate the implementation of strategies. Actively participate as a member of the department’s management team including recommending, designing, and coordinating changes to departmental business practices related to budget management, accounting/fiscal operations, and assigned administrative services programs/functions, in compliance with County-wide established processes, policies, and procedures and regulatory and legislative requirements. Provide guidance as a department-recognized subject matter expert and advisor in multi-disciplinary and/or programmatic areas of responsibility. Plan, manage, and participate in the development and implementation of department-wide budgetary and administrative services operation business standards, processes, policies, procedures, and performance measurements; analyze, evaluate, and develop recommendations for changes as necessary and appropriate; direct the development and maintenance of operating procedures/manuals. Plan, direct, and manage, multiple and complex budgetary operational services functions funded by and responsible to multiple funding agencies and/or revenue sources as well as the County organization; communicate with and report to external agencies, governing boards, and/or special districts. Plan, direct, and manage, through lower-level supervisory staff, departmental administrative services including accounting/fiscal operations and human resources, contract administration, grants management, purchasing, facility and fleet management, information technology, legislative and regulatory compliance, and/or office management. Direct, manage, and participate in the planning, preparation, and monitoring of multiple and complex department budgets, including analyzing and estimating expenditures, analyzing and projecting revenues, recommending allocation of funds and personnel, developing alternative budget scenarios, and reviewing and consulting with management staff; prepare final budget presentation with justifications and ensure the timely submission of budgets to County Executive Office as well as the state, federal, or other governing boards/agencies as required. Plan, organize, supervise, and review the work of staff responsible for one core department-specific, non-administrative services programs or service areas. Review and monitor the financial activity of assigned agency or departments’/divisions’ budgets; oversee the collection of data and preparation of financial reports; analyze reports to determine performance to established budget. Direct, manage, supervise, and monitor the fiscal and accounting operations of assigned agency or department and/or divisions; oversee and approve the preparation of journal entries, adjust revenue and expenditures as necessary; approve purchase requisitions, payments, and invoices or claims; direct, manage, review and monitor account analysis and reconciliation. Direct, oversee, and coordinate fiscal activities with the appropriate state and federal agencies/funding sources, the State Controller’s Office, the County Executive Office, and other County departments/divisions as necessary and as appropriate. Attend and participate in a variety of taskforces, committees, and meetings, both internal and external, relating to assigned administrative functions; serve as a representative of assigned department/divisions. Plan, direct, and participate in the completion of a variety of studies; supervise research activities; evaluate and analyze departmental goals/objectives and legal mandates; analyze existing and proposed legislation and directives to determine their impact on budgetary, fiscal, or operational procedures of assigned department/divisions. Build and maintain positive working relationships with coworkers, other County employees and managers, outside agencies, and the community utilizing accepted principles of effective customer service. Maintain awareness of and participation in external professional environment and resources to ensure the highest level of professional standards are applied to service delivery within the County and the assigned department. Represent the County of Placer and the assigned department to the public and to other agencies in a positive and productive manner. Serve as a positive and motivational team leader as well as a positive and effective member of a peer group. Perform related duties as required. MINIMUM QUALIFICATIONS Experience and Training Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: Five years of increasingly responsible administrative work experience in budgeting, accounting, fiscal control and analysis, or comparable fields, including three years of supervisory experience. Training: Equivalent to a Bachelor's degree from an accredited college or university with major course work in public or business administration, government, accounting, finance, or a related field. Required License or Certificate: May need to possess a valid driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. Relevant, equivalent experience (performing the same or similar job requiring similar knowledge, skills, and abilities) may be substituted for the required education as determined by the Human Resources Department. Applicants receiving their degree outside the United States must submit proof of accreditation by a recognized evaluation agency. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Administrative principles and practices including goal setting and short- and long-term planning related to areas of responsibility. Organizational and management practices as applied to the analysis, evaluation, development, and implementation of administrative programs and operational needs of assigned department. Principles and practices of employee supervision, including work planning, assignment, review and evaluation, discipline, and the training of staff in work procedures. Advanced principles and practices of budget planning, preparation, and implementation including financial forecasting and analysis. Generally accepted accounting principles, governmental accounting standards, and other pertinent governmental accounting and reporting procedures. Advanced principles and practices of public and business administration with emphasis in human resources, contract administration, grants management, purchasing, facility and fleet management, information technology, legislative and regulatory compliance, and/or office management. Principles and practices of County-wide operations and County administration and organization. Applicable federal, state, and local laws, regulations, ordinances, and organizational policies and procedures related to assigned area(s) of responsibility. Practices of researching issues, evaluating alternatives, making sound recommendations, and preparing and presenting effective reports. Modern office practices, methods, computer equipment, and applications related to the work. English usage, grammar, spelling, vocabulary, and punctuation. Techniques for effectively representing the County in contacts with governmental agencies, community groups, and various business, professional, educational, regulatory, and legislative organizations. Techniques for providing a high level of customer service by effectively interacting with the public, vendors, contractors, and County staff. Ability to: Develop, recommend, and implement goals, objectives, and practices for providing effective and efficient services. Train, direct, supervise, and evaluate the work of supervisory, professional, technical, and clerical staff; and in some cases, indirectly through lower-level supervisors. Plan, manage, and direct the development, implementation, and monitoring of complex department budget(s). Plan, organize, and manage department accounting and fiscal support operations and assigned administrative services programs. Analyze, interpret, summarize, and present financial, statistical, and technical information and data in an effective manner. Research, analyze, and make recommendations on administrative services, budget, and accounting/fiscal operations policies, guidelines, and procedures specific to assigned division/department. Analyze problems, identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of goals. Perform mathematical and statistical calculations accurately. Communicate clearly and concisely in both oral and written forms. Work with various cultural and ethnic groups and individuals in a tactful and effective manner. Establish and maintain effective working relationships with those contacted in the course of performing assigned duties. On a continuous basis, analyze budgets and technical reports; interpret and evaluate staff reports; stay current with pertinent laws, regulations, and guidelines; observe performance and evaluate staff; problem solve department related issues; remember various rules and interpret policy. On a continuous basis, sit at desk and in meetings for long periods of time. Intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone, and communicate through written means. Negotiate agreement between differing individuals and groups. Act as a positive and effective team member. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Conclusion For questions regarding this recruitment, please contact Andrea Marthaler, Administrative Technician, at amarthaler@placer.ca.gov or (530) 886-4664. Closing Date/Time: Open Until Filled

General Purpose Under direction, performs advanced, complex server and network administration functions providing reliable operations, connectivity and functionality that ensures secured wired and wireless system access for District users; monitors, maintains and repairs assigned LAN/WAN, application, telecommunication, infrastructure and various wireless and virtual networks; works closely with other technical staff to maintain network security and integrity; and performs related duties as assigned. Essential Duties & Responsibilities The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class. Installs manages, monitors, configures and troubleshoots Local Area Networks (LAN) infrastructure, servers and applications, including wiring components, switches, wireless access points, routers and external network connectivity and security devices; plans server hardware upgrades; coordinates network and server-related application projects; maintains records of work and documentation of configurations. Performs complex systems administration functions for assigned server platforms in physical and virtual environments; installs, configures, tests and implements system monitoring and management software tools; monitors system resources including server utilization, disk usage, response time and other performance issues; installs and tests operating system patches, releases, upgrades and fixes; develops scripts to automate routine system maintenance tasks. Manages assigned wireless services; builds, monitors and maintains wireless networks, access points, switches and routers; ensures the separation and security of all wireless networks including student, labs and staff; installs and configures access points as needed; analyzes and manages network traffic and capacity utilization to achieve optimal performance and availability and meet user needs. Maintains overall integrity of the network, server deployment and security; analyzes network resource utilization and implements solutions to correct problems to ensure all network applications are accessible and functioning properly; identifies and recommends appropriate changes to network infrastructure to improve performance, reliability and availability; develops and recommends procedures for network management, including resource allocation of centralized, decentralized and remote network services. Monitors network system alerts, messages, events, abnormal conditions and activities that may impact performance or security; researches, troubleshoots and works with infrastructure staff, managers and vendors to resolve system errors, failures and other hardware and software issues Manages assigned Active Directory, cloud, authentication, image management exchange, email, file, print and various application servers for a college environment; creates user and network accounts, permissions, distribution lists and security groups; troubleshoots and resolves user access, application integration and other problems; may be assigned to manage, maintain and provide technical support for various Districtwide enterprise applications and/or services such as Exchange email and alarm systems and services. Develops specifications on various purchases for new or existing network software, hardware and related products as assigned; assists with gathering and reviewing quotes from vendors. Leads or participates in a variety of network and server-related application projects; participates in and supports Districtwide large-scale implementation of new network processes, upgrades and equipment rollouts and assists in developing network upgrade strategies and procedures; troubleshoots and resolves conversion and implementation problems. Provides on-call support for production servers, network systems and computing infrastructure as assigned; provides backup support to other members of infrastructure systems and technical support teams. May provide assistance on disaster recovery functions. Troubleshoots and resolves escalated end-user support issues; may provide lead work direction to IT customer support staff. May be assigned to manage, maintain and provide technical support to SCCCD Police Department systems including dispatch software, the California Law Enforcement Telecommunication System (CLETS), parking control, surveillance cameras; departmental workstations, personal computers and laptops and dedicated servers; participates in the development and implementation of data security plans and training. Demonstrates sensitivity to and understanding of historically minoritized groups and participates in professional development activities to increase cultural competency to enhance equity-minded practices within the District. OTHER DUTIES Monitors trends and developments in systems, networking and multi-platform communication technologies; consults with vendors and other sources on industry and product direction, functionality and capabilities. Attends various meetings and participates on committees as required. Performs asset management functions including asset tracking and equipment disposal. May provide basic training to customer support staff on network/telecommunication structure, equipment operations and protocols in solving simple network-based problems. Performs related duties as assigned. Employment Standards / Minimum Qualifications KNOWLEDGE, SKILLS AND ABILITIES Knowledge of: Principles, practices and methods of systems and network administration and maintenance, including procedures for establishing network connectivity. Operating system architecture, characteristics, commands and components applicable to college computer platforms. Network architecture and theory and principles of network design. Principles and practices of systems analysis and design. Advanced methods, principles, practices and techniques for troubleshooting and determining the causes of system, software and computer hardware problems and device errors and failures. Cable and wiring standards. Active Directory, authentication and image management functions and the implementation of related policies. Imaging systems and software. Desktop and portable computers and tablets including hardware and software installation, operation and maintenance. Methods and techniques for monitoring baseline system performance. Basic asset management practices. Customer services principle and practices. Skills and Abilities to: Perform complex and difficult network administration functions in a multi-platform and operating system environment accurately and efficiently; Configure, maintain, manage and tune the operations of complex operating and network systems to achieve optimal technical performance and user support. Manage Active Directories. Manage anti-virus servers and deploy updates and security policies. Read, interpret and apply concepts found in complex technical publications, online manuals and other documents. Troubleshoot, diagnose and resolve complex and ambiguous computer software and network connectivity problems and failures; make or recommend modifications. Understand and apply the analysis of functional requirements to the development of proposals, specifications and recommendations for efficient, cost-effective systems and technology solutions. Prepare clear, concise and accurate product specifications, system documentation, reports and other written materials. Work cooperatively with infrastructure staff, other Network Administrators and various vendor and contractor support groups. Effectively engage and support historically minoritized groups by addressing issues of equity and improving culturally responsive service-oriented practices. Communicate effectively, both orally and in writing. Understand and follow written and oral instructions. Operate a computer and use standard business software. Establish and maintain effective working relationships with all those encountered in the course of work. EDUCATION AND EXPERIENCE Graduation from an accredited college or university with a bachelor's degree in information technology, computer science, computer engineering or a closely related field, and at least three years of progressively responsible experience in the analysis, design, installation and administration of network infrastructures; or an equivalent combination of training and experience Experience at the level of Lead, IT Customer Support Technician may be substituted for two years of the required education. LICENSES, CERTIFICATES AND OTHER REQUIREMENTS: A valid California driver's license and the ability to maintain insurability under the District's vehicle insurance program. Professional certifications in areas of assigned responsibility are highly desirable and will be specified on recruitment bulletins. PHYSICAL AND MENTAL DEMANDS The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by telephone; use hands repetitively to finger, handle, feel or operate standard office equipment; and reach with hands and arms.?Employees are frequently required to walk and stand; and lift up to 25 pounds and occasionally up to 100 pounds with assistance. Specific vision abilities required by this job include close vision and the ability to adjust focus. Mental Demands While performing the duties of this class, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve complex problems; observe and interpret situations; learn and apply new information or skills; perform highly detailed work; work on multiple, concurrent tasks; work with frequent interruptions; work under intensive deadlines; and interact with District managers, staff, the public and others encountered in the course of work. WORKING ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees work under typical office conditions, and the noise level is usually quiet. The employee may be required to travel to locations other than assigned work site and to adjust to work schedule changes and requirements to work overtime. Assessment Process Only the most qualified applicants will be invited to interview for the assignment. Full-time permanent positions provide an attractive benefit package which includes health, dental and vision coverage for the employee and eligible dependents, as well as life insurance and disability coverage for employees.Part-time positions are paid hourly, with limited benefits. For a detailed list of benefits, visit our benefits page .

Position Information The Department of Health Services (DHS) is seeking a highly motivated Department Information Systems Specialist I (DISS I) to join their team! Starting salary up to $49.30/hour ($102,895/year) and a competitive total compensation package!* As a DISS I, you will report to the Department Information Systems Manager within the DHS Administrative Division. You will play a key part in maintaining, upgrading, and troubleshooting our department's information systems and respond to requests for assistance within those systems to optimize user efficiency. Additional responsibilities will include: Providing technical support for hardware, software, and network-related issues Establishing and maintaining DHS internet, intranet, and SharePoint sites Assisting IT Management and System Software Analysts with the maintenance of the Electronic Health Records (EHR) systems Customizing vendor database software Installing, configuring, and maintaining department computer systems and software Collaborating with users to understand and address IT needs Keeping abreast of technological advancements and recommending improvements The ideal candidate will possess: A solid understanding of IT fundamentals and best practices Proficient in troubleshooting hardware and software issues Excellent communication and interpersonal skills The ability to work independently and collaboratively in a team environment Previous experience working in a healthcare setting and with EHR systems is preferred The Department of Health Services (DHS) DHS is one of the County's largest and most complex departments. DHS consists of the Administration, Behavioral Health, Public Health, and Homelessness Services Divisions and is driven by its mission to promote, protect, and ensure access to services that support the health, recovery, and well-being of all in Sonoma County. These ideas are the basis for how DHS operates and delivers services: Excellence - Strive to create a culture of learning, innovation, and data-driven practices to guide internal operations, improve performance, and build staff expertise Collaboration - Engage and work collaboratively with partners, communities, and staff to maximize its impact across the County Equity - Work to reduce disparities and ensure fairness, compassion, and social justice For more information regarding the department, its programs, services, and partnerships, visit the DHS website . What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to flexible work arrangements and excellent benefits* including: Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $500 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Service Employees International Union Local 1021 Memorandum Of Understanding (SEIU MOU) and our Employee Benefits Directory . This recruitment is being conducted to fill a Department Information Systems Specialist I position in the Department of Health Services. This employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Any combination of training and experience which would provide the opportunity to acquire the knowledge and abilities listed. Normally this would include: Education: The equivalent to completion of twelve semester or eighteen quarter units in information systems, computer science or closely related field; AND Experience: One year of experience in developing and maintaining information technology systems in a multi-platform information systems environment. License: Possession of a valid driver's license at the appropriate level including special endorsements, as required by the State of California, may be required depending upon assignment to perform the essential job functions of the position. Knowledge, Skills, and Abilities Knowledge of: IT systems components and architecture; customer support techniques; basic network principles; commonly used software applications; system performance monitoring and troubleshooting; technical documentation methods and procedures; IT systems security methods and techniques; oral and written communication techniques; network equipment, tools and peripherals; operating systems installation and configuration procedures; installation, configuration, and maintenance of desktop components; operating environments; commonly used query languages; data management concepts and methods; server maintenance techniques; file formats used in the delivery of Web content; browser technical requirements. Ability to: efficiently troubleshoot system problems; provide training to other technical staff; communicate factual and procedural information clearly, orally and in writing; gather and analyze basic facts and draw conclusions; install, configure, and test software on customer workstations; prepare and update manuals, instructions, and operating procedures; provide information and assistance to customers; ensure the application of appropriate security measures in accord with established procedures; assist in implementing and maintaining network and systems services; monitor network and systems performance and troubleshoot minor problems; document and initiate response to security problems; provide guidance and training to customers in accessing network and systems services; assist customers in installing and using applications; maintain database operations; assist in returning disrupted database systems to normal operations; create reports and manipulate data in response to customer requirements; convert user-developed content into workable Web pages; carry out server maintenance functions; test new browser versions for compatibility with existing services. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Each applicant will be evaluated based on the following criteria: Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions. Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application & Supplemental Questionnaire Appraisal Examination which evaluates the education, training, experience, skills, knowledge, abilities, and other qualifications that you demonstrate in your application and/or response to the supplemental questionnaire. Please be aware that resumes and cover letters are not typically evaluated in the Application & Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as the number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: BH HR Technician: RR IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: GENERAL* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation and sick leave accruals; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choice of five health plans (a PPO, EPO, HMO, and two deductible HMOs) with a County contribution toward the premium (the contribution amount varies by bargaining unit. For specific details, please refer to the applicable MOU). A County contribution to a Health Reimbursement Arrangement is available for some bargaining units. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: 12/18/2023 11:59 PM Pacific

DUTIES ANNUAL SALARY $80,701 to $117,992 The salary in the Department of Water and Power is $87,403 to $108,576 and $103,293 to $128,328. NOTES : Candidates from the eligible list are normally appointed to vacancies in the lower pay grade positions. Annual salary is at the start of the pay range. The current salary range is subject to change. Please confirm the starting salary with the hiring department before accepting a job offer. For information regarding reciprocity between the City of Los Angeles departments and LADWP, go to http://per.lacity.org/Reciprocity_CityDepts_and_DWP.pdf . A Systems Analyst analyzes procedures, methods and operations of computer-based information systems; designs, implements, and recommends information systems to improve the efficiency and economy of City operations; performs cost benefit and feasibility analyses related to the modification of existing computer-based information systems, the maintenance and support of information systems, or the implementation of new computer-based systems; accesses and analyzes information from automated files using high-level retrieval languages. REQUIREMENT(S)/MINIMUM QUALIFICATION(S) 1. Graduation from an accredited four-year college or university with a major in Computer Science, Information Systems, or a major in a closely related field; or 2. Graduation from an accredited four-year college or university and two years of full-time paid experience in a class at the level of Management Assistant which provides experience in: the development, analysis, implementation or major modification of new or existing computer-based information systems or relational databases; or performing cost benefit, feasibility and requirements analysis for a large-scale computer-based information system; or performing system implementation and support activities including software and hardware acquisition, installation, modifications to system configuration, system and application upgrade installation; or 3. Two years of full-time paid experience as a Systems Aide with the City of Los Angeles; and Satisfactory completion of four courses, of at least three semester or four quarter units each, in Information Systems, Systems Analysis, or a closely related degree program, professional designation, or certificate program from an accredited college or university.At least three of the courses must be from the core courses required in the program, and one course may be from either the required core courses or the prescribed elective courses of the program. A course in systems analysis and design is especially desired, but not required. PROCESS NOTES Some positions may require a valid California driver's license. Candidates may not be eligible for appointment to these positions if their record within the last 36 months reflects three or more moving violations and/or at-fault accidents, or a conviction of a major moving violation (such as DUI).Please note that qualifying education must be from a college or university accredited by a City of Los Angeles recognized agency. A list of approved accrediting agencies can be found at http://per.lacity.org/Accredited%20Institutions%2008-21-08.pdf. College students within three months of meeting the education requirements indicated under Requirement #1 may file for this examination. However, they cannot be appointed until they can provide proof that the full education requirements have been met.Applicants qualifying under Requirement #2 above must identify in the Supplemental Questions section of the application the specific projects that provide qualifying experience. The minor application, modification or use of existing systems is not considered to be qualifying experience.Four years of full-time paid experience in any of the areas noted in Requirement #2 above may be substituted for the required degree only. The two years' experience in the areas noted is still required to fully meet Requirement #2.Applicants qualifying under Requirement #3 above must list in the Supplemental Question section of the application the name of the school attended, course titles, number of units, completion dates, and grades. General education courses will not meet the education requirement outlined in Requirement #3 . A copy of the offering institution's catalog program description and course list must be attached to the on-line application and submitted to the Personnel Department at the time of filing. Failure to submit the requested documents may result in processing delays and/or disqualification.Applicants completing the exam process will be contacted by the Personnel Department to provide required proof of qualifying four-year degree. Applicants who wish to expedite this process may attach a copy of their qualifying degree in the Attachments section of the on-line application at the time of filing. SELECTIVE CERTIFICATION In accordance with Charter Section 1010 (b) and Civil Service Rule 5.31, selective certification will be used for some positions that require special skills and/or training. For such positions, only applicants possessing the specific professional certification(s) at the time of filing may be considered. Some positions will require a professional industry certification(s) in one or more of the following: Adobe Dreamweaver CS6 ACEAdobe Photoshop CS5 or CS6 ACEArcGIS Desktop Developer AssociateBMC Certified AdministratorCisco Certified Entry Networking Technician (CCENT)Cisco Certified Network Associate (CCNA)Citrix Certified Associate - Virtualization (CCA-V)CompTIA A+CompTIA Security+Delphi Developer CertificationEnterprise Administration AssociateEnterprise System Design AssociateEnterprise Geodata Management AssociateEnterprise Geodata Management ProfessionalHP Service ManagerIBM Certified Solutions ExpertIBM Certified OperatorIBM Certified Systems AdministratorJAVA SE Programmer CertificationLinux Foundation Certified System Administrator (LFCS)Linux Foundation Certified Engineer (LFCE)MCTS: Administering and Deploying System Center 2012 Configuration ManagerMicrosoft Certified Solutions Associate (MCSA)Microsoft Certified Solutions Developer (MCSD)Microsoft Certified Solutions Expert (MCSE)Microsoft Certified Systems Administrator (MCSA)Microsoft Certified Systems Engineer (MCSE)Microsoft Technology Associate (MTA)Microsoft Technology Associate: IT InfrastructureMicrosoft: Core Solutions of Microsoft SharePoint Server 2013Microsoft: Programming in HTML5 with JavaScript and CSS3Microsoft: Programming in C#Microsoft: Developing ASP.NET MVC Web ApplicationsMicrosoft: Windows Server 2008 Active Directory, ConfiguringMicrosoft: Windows Server 2008, Server AdministratorMicrosoft: Windows 7, ConfiguringMicrosoft: Windows 7, Enterprise Desktop Support TechnicianMicrosoft: Installing and Configuring Windows 10Microsoft: Installation, Storage, and Compute with Windows Server 2016Microsoft: Database FundamentalsCertified Novell Administrator (CNA)Oracle E-Business Suite R12: E-Business EssentialsOracle Database SQL Certified AssociateRed Hat Certified System Administrator (RHCSA)Unix System AdministrationVMware Certified Associate 6 - Data Center VirtualizationVMware Certified Professional 6.5 - Data Center Virtualization Applicants must attach a copy of the certificate(s) to the on-line application at the time of filing. The certificate(s) must be attached to the on-line application BEFORE the application is submitted. If the certificate(s) is attached AFTER the on-line application has been submitted, it will not be available to the City and applicants WILL NOT be credited with having submitted the certificate(s). Applicants who fail to submit the certificate(s) at the time of filing by not attaching it to the on-line application will not be considered for this part of selective certification. WHERE TO APPLY & APPLICATION DEADLINE Applications will only be accepted on-line on the dates listed in the "Application Deadline" section of this bulletin. When you are viewing the on-line job bulletin of your choice, simply scroll to the top of the page and select the "Apply" icon. On-line job bulletins are also available at https://www.governmentjobs.com/careers/lacity . NOTE : Applicants are urged to apply early to ensure you have time to resolve any technical issues you may encounter. APPLICATION DEADLINE Applications will only be accepted on-line on the dates listed below: Thursday, October 26, 2023 to Thursday, November 9, 2023 Friday, February 9, 2024 to Thursday, February 22, 2024 Friday, May 31, 2024 to Thursday, June 13, 2024 Additional filing periods may be added based on the City’s hiring needs. The examination may close without prior notice at any time after a sufficient number of applications have been received. Filing periods may change without prior notice or additional dates may be added, as needed, at a later date. For administrative purposes, filing will close periodically and reopen on the dates noted in the "Application Deadline" section of this bulletin. In accordance with Civil Service Rule 4.2, all applicants who apply may not be tested in this examination. To meet anticipated hiring needs, only a limited number of qualified applicants will be invited to participate in the weighted multiple-choice test in the following order: 1) Los Angeles City Promotional applicants who meet the minimum requirements. You must have received a regular appointment to a City position or be on a reserve list to apply for this examination as a promotional candidate; 2) Applicants currently employed by the City of Los Angeles on a part-time or exempt basis who meet the minimum requirements; 3) Remaining applicants who meet the minimum requirements in sufficient numbers to meet hiring needs based on a random sampling of those qualified candidates. Applicants not selected to be tested may re-apply in a subsequent filing period in order to be considered for that period’s selection process. SELECTION PROCESS Examination Weight: Multiple-Choice Test: 100% The examination will consist entirely of a weighted multiple-choice test administered and proctored on-line. In the on-line multiple-choice test, the following competencies may be evaluated: Analytical Ability; Interpersonal Skills; Teamwork; Written Communication; Technology Application, including: office productivity tools and/or software; local area network (LAN) configurations and communication protocols; computer hardware and their use, networking devices, and software tools; various operating systems including their use, interoperability, capabilities, and limitations; basic principles and concepts of database design; systems development life cycle (SDLC) methodology including the associated steps and phases; cloud-based computing services and their use; disaster recovery systems, procedures, and/or best practices; Information Technology Service Management (ITSM) frameworks and methodologies; and other necessary knowledge, skills, and abilities. Additional job analysis information can be obtained by going to https://per.lacity.org/jobs/job-analyses.cfm and clicking on Competencies under Systems Analyst. The multiple-choice test will be proctored and administered on-line during a single session. Candidates invited to participate in the on-line multiple-choice test will be able to take the test from a remote location (i.e., their home) using a computer with a webcam and a reliable internet connection. Candidates will receive an e-mail from the City of Los Angeles outlining the dates and specific steps on how to take the multiple-choice test on-line. Candidates who do not complete and submit the multiple-choice test on-line using a computer by the specified date and time will not be considered further in this examination. Additional test dates may be added as needed. For candidates who apply between October 26, 2023 and November 9, 2023 , it is anticipated that the on-line multiple-choice test will be administered between WEDNESDAY, JANUARY 3, 2024 AND TUESDAY, JANUARY 9, 2024. For candidates who apply between February 9, 2024 and February 22, 2024 , it is anticipated that the on-line multiple-choice test will be administered between TUESDAY, APRIL 9, 2024 AND MONDAY, APRIL 15, 2024. For candidates who apply between May 31, 2024 and June 13, 2024 , it is anticipated that the on-line multiple-choice test will be administered between TUESDAY, JULY 30, 2024 AND MONDAY, AUGUST 5, 2024. FAQs for on-line testing are available at https://per.lacity.org/faqs/employment-testing-process.html . Due to COVID-19 and social distancing requirements, only candidates who demonstrate a hardship may be offered the option to take the multiple-choice test onsite at a City facility. NOTES : This examination is based on a validation study and as provided by Civil Service Commission Rule 4.20, the multiple-choice test will not be subject to candidate inspection.As a covered entity under the Fair Employment and Housing Act and Title II of the Americans with Disabilities Act, the City of Los Angeles does not discriminate on the basis of disability and upon request, will provide reasonable accommodations to ensure equal access to its programs, services, and activities. To request a disability accommodation, please complete the Disability Accommodation Form within 14 calendar days of the submittal of the City application. The Disability Accommodation Form can be obtained at http://per.lacity.org/exams/verify_disability.pdf .Applications are accepted subject to review to ensure that minimum qualifications are met. Candidates may be disqualified at any time if it is determined that they do not possess the minimum qualifications stated on this bulletin.In conjunction with Civil Service Rules, applicants who have received a regular appointment to a City position or are on a reserve list will be considered Promotional candidates while all other applicants will be considered Open candidates.The promotional list will ordinarily be used ahead of the open competitive list. However, if open competitive candidates receive a higher score, without military credits, than the highest available promotional candidate, after adding 0.25 of a point seniority credit for each year of continuous classified City service, the Civil Service Commission, upon request of the appointing authority, may approve certification of such open competitive candidates ahead of the promotional candidates.A final average score of 70% or higher is required to be placed on the eligible list.You may take the Systems Analyst multiple-choice test only once every 365 days.Your name may be removed from the open competitive list after six (6) months.Your rank on the employment list may change as scores of candidates from other administrations of the examination are merged onto one list.In accordance with Civil Service Rule, Sec. 4.24, review periods may be combined. Candidates in the examination process may file protests as provided in Sec. 4.20, 4.22, and 4.23 as applicable and within the required time frame; however, the Personnel Department may respond to and resolve protests prior to the establishment of the eligible list.For candidates seeking initial City employment, in accordance with Los Angeles City Ordinance 187134, information regarding COVID-19 vaccination requirements as conditions of employment may be found at: https://clkrep.lacity.org/onlinedocs/2021/21-0921_ord_187134_8-24-21.pdf . Notice : If you receive and accept an offer of employment to a regular position with the City of Los Angeles, your employee benefit coverage (including health and dental coverage as well as life insurance) will commence approximately six weeks after your original regular appointment. Not all positions in the City receive benefit coverage; you should inquire regarding the availability of employee benefits prior to accepting a position. All City employees are required to be Disaster Service Workers. THIS EXAMINATION IS TO BE GIVEN BOTH ON AN INTERDEPARTMENTAL PROMOTIONAL AND OPEN COMPETITIVE BASIS The City of Los Angeles does not discriminate on the basis of race, religion, national origin, sex, age, marital status, sexual orientation, gender identity, gender expression, disability, creed, color, ancestry, medical condition (cancer), or Acquired Immune Deficiency Syndrome. AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER For additional information and FAQs regarding the City's hiring process, please go to: https://personnel.lacity.gov/faqs/employment-testing-process.html There are many things to consider in a new employer. Visit the following webpage to view benefits the City of Los Angeles offers its employees: http://per.lacity.org/bens/index.html Closing Date/Time: