City of Seattle, WA
Seattle, Washington, United States
Position Description The Seattle Human Services Department (HSD) lives out its mission to connect people with resources and solutions during times of need so we can all live, learn, work, and take part in strong, healthy communities. As one of the largest contributors to Seattle's safety net, HSD is responsible each year for investing hundreds of millions of dollars to more than 200 community-based human service providers that support the city's most vulnerable populations. The department works closely with its community partners, the public, and other nonprofit service providers to understand and address current and emerging human service needs, and to invest in creation of a comprehensive and integrated regional human service system. The Legislative & External Affairs (LEA) team supports HSD through community engagement, communications management, media relations, and legislative and other public affairs. Reporting to the Director of Legislative & External Affairs, the Administrative Specialist 3 is an integral member of a team-often the first ‘voice’ that constituents hear. This position may support LEA products such as social media and community engagement. The Administrative Specialist 3, like all staff, is expected to hold and continue to grow commitment to racial equity and inclusion, dismantling racism and intersectional prejudices (e.g., ageism, ableism), and promoting relational culture. Job Responsibilities The LEA Administrative Specialist 3 is an essential part of keeping the teamwork going and on task, and may be entrusted with special projects that will provide professional growth opportunities in the field of legislative and external affairs. The position’s primary responsibilities will include: Special Projects This position is responsible for managing department-wide public disclosure requests (PDRs) from the public, media, and others. PDRs have legal requirements and must be handled with timeliness. Often, PDRs are related to sensitive matters such as homelessness, community safety, and other issues. Serve as a liaison between HSD and other departments, media, and the public as it relates to PDRs. Attend citywide PDR trainings. Manage PDR tracking system. Assign PDR tasks and responsibilities to appropriate subject matter experts. Collect records responsive to PDRs. Maintain discretion, confidentiality, and situational awareness when handling sensitive PDRs. This position will support the LEA Director by project managing quarterly All Staff Meetings that are designed to provide department staff with updates essential to HSD’s mission as well as department-wide staff appreciation events. This position serves as a team lead on special projects as desired and/or as requested that supports the Legislative & External Affairs portfolio. Projects could include: Developing and supporting external communication products in response to incoming questions from community members, media, Council staff, etc. Developing and supporting internal communication products. Research a variety of administrative and operational problems and issues. Coordinate consultant contracts for training, events, and projects. Administrative Track and coordinate status of all LEA team positions (permanent, temporary, and out-of-class). Participate in a variety of personnel activities for the LEA team; track the status of personnel actions through the personnel system; participate in interviewing, selecting, and onboarding new employees; and advise and assist in the development of examinations and interview procedures. Triage calls to the HSD reception phone line and coordinate responses to constituent inquiries sent to the department e-mail address, including a warm hand off to the appropriate department subject matter expert for any additional response that may be needed. Manage the LEA Team’s SharePoint site, Teams tools, shared files, etc. Provide online and other technical support to LEA staff on an as needed basis. Monitor and track project due dates and follow up with managers across the department to ensure accuracy and timeliness, as assigned. Assist the LEA Director in preparing meeting agendas and taking minutes, capturing action items for various meetings and community forums. Support scheduling for the Director of LEA and department-wide events such as HSD all-staff meetings, Lunch and Learns, etc. Prepares purchase requests; and maintains supplies and equipment inventories for the LEA Team. Track and reconcile outstanding travel, training, and supplies invoices and purchase orders, using all financial systems available. Other tasks as assigned. Qualifications Minimum Qualifications: Requires three years of clerical support experience (or a combination of education, training and/or experience which provides evidence of the ability to perform work of the class.) Desired Qualifications: The most competitive candidates will be able to demonstrate experience with and knowledge of the following areas. We encourage you to apply even if you do not meet each one of the experiences listed here. Professional or lived experiences with communities served by HSD History of working with energized members of the public on public disclosure requests Demonstrable experience in engaging and connecting diverse communities to resources Demonstrable experience in deploying branding, social media, legislative, and/or community engagement from the perspective of government to community Demonstrable experience in providing high level administrative support to leaders or teams in complex and highly visible organizations. Technical skill managing Microsoft SharePoint sites and Teams tools Technical skill in design creation products including Adobe InDesign and Photoshop Technical skill in social media and website maintenance Technical skills with Microsoft Office To be successful in this job you will need: Foundational understanding of public service and desire to achieve meaningful organizational purpose. Exemplary organizational and project-management skills with demonstrated ability to respond quickly to changing priorities. Ability to understand and interpret laws, policies and procedures. Fluid ability to translate government services/lingo into content that connects real people with real resources. Additional Information Hiring Process Applications are reviewed after the posting closes. Qualified candidates must submit the following to be considered: Completed NEOGOV online application.Current résumé indicating relevant experience and education. Cover letter describing how your skills and experience align with the stated job responsibilities and qualifications. Your application will not be reviewed if these items are missing or incomplete. The full salary range for this opportunity is: $30.09 - $33.78 an hour. The first pull of resumes will be on October 24, 2023. The second pull will occur on Tuesday, November 21, 2023 at 4pm. Subsequent reviews will occur dependent on the results of the first pulls (bi-weekly thereafter). The City of Seattle offers a comprehensive benefits package including vacation, holiday, and sick leave as well as medical, dental, vision, life, and long-term disability insurance for employees and their dependents. More information about employee benefits is available on the City's website at: https://www.seattle.gov/human-resources/benefits/employees-and covered family-members/most employees-plans Offers of employment are contingent on verification of information provided by the applicant as part of the application process, including potential background check. Please note this job advertisement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. The City of Seattle offers a comprehensive benefits package including vacation, holiday and sick leave as well as medical, dental, vision, life and long-term disability insurance for employees and their dependents. More information about employee benefits is available on the City's website at: "Most" Employees Plans - Human Resources | seattle.gov Closing Date/Time: Continuous
Oct 11, 2023
Full Time
Position Description The Seattle Human Services Department (HSD) lives out its mission to connect people with resources and solutions during times of need so we can all live, learn, work, and take part in strong, healthy communities. As one of the largest contributors to Seattle's safety net, HSD is responsible each year for investing hundreds of millions of dollars to more than 200 community-based human service providers that support the city's most vulnerable populations. The department works closely with its community partners, the public, and other nonprofit service providers to understand and address current and emerging human service needs, and to invest in creation of a comprehensive and integrated regional human service system. The Legislative & External Affairs (LEA) team supports HSD through community engagement, communications management, media relations, and legislative and other public affairs. Reporting to the Director of Legislative & External Affairs, the Administrative Specialist 3 is an integral member of a team-often the first ‘voice’ that constituents hear. This position may support LEA products such as social media and community engagement. The Administrative Specialist 3, like all staff, is expected to hold and continue to grow commitment to racial equity and inclusion, dismantling racism and intersectional prejudices (e.g., ageism, ableism), and promoting relational culture. Job Responsibilities The LEA Administrative Specialist 3 is an essential part of keeping the teamwork going and on task, and may be entrusted with special projects that will provide professional growth opportunities in the field of legislative and external affairs. The position’s primary responsibilities will include: Special Projects This position is responsible for managing department-wide public disclosure requests (PDRs) from the public, media, and others. PDRs have legal requirements and must be handled with timeliness. Often, PDRs are related to sensitive matters such as homelessness, community safety, and other issues. Serve as a liaison between HSD and other departments, media, and the public as it relates to PDRs. Attend citywide PDR trainings. Manage PDR tracking system. Assign PDR tasks and responsibilities to appropriate subject matter experts. Collect records responsive to PDRs. Maintain discretion, confidentiality, and situational awareness when handling sensitive PDRs. This position will support the LEA Director by project managing quarterly All Staff Meetings that are designed to provide department staff with updates essential to HSD’s mission as well as department-wide staff appreciation events. This position serves as a team lead on special projects as desired and/or as requested that supports the Legislative & External Affairs portfolio. Projects could include: Developing and supporting external communication products in response to incoming questions from community members, media, Council staff, etc. Developing and supporting internal communication products. Research a variety of administrative and operational problems and issues. Coordinate consultant contracts for training, events, and projects. Administrative Track and coordinate status of all LEA team positions (permanent, temporary, and out-of-class). Participate in a variety of personnel activities for the LEA team; track the status of personnel actions through the personnel system; participate in interviewing, selecting, and onboarding new employees; and advise and assist in the development of examinations and interview procedures. Triage calls to the HSD reception phone line and coordinate responses to constituent inquiries sent to the department e-mail address, including a warm hand off to the appropriate department subject matter expert for any additional response that may be needed. Manage the LEA Team’s SharePoint site, Teams tools, shared files, etc. Provide online and other technical support to LEA staff on an as needed basis. Monitor and track project due dates and follow up with managers across the department to ensure accuracy and timeliness, as assigned. Assist the LEA Director in preparing meeting agendas and taking minutes, capturing action items for various meetings and community forums. Support scheduling for the Director of LEA and department-wide events such as HSD all-staff meetings, Lunch and Learns, etc. Prepares purchase requests; and maintains supplies and equipment inventories for the LEA Team. Track and reconcile outstanding travel, training, and supplies invoices and purchase orders, using all financial systems available. Other tasks as assigned. Qualifications Minimum Qualifications: Requires three years of clerical support experience (or a combination of education, training and/or experience which provides evidence of the ability to perform work of the class.) Desired Qualifications: The most competitive candidates will be able to demonstrate experience with and knowledge of the following areas. We encourage you to apply even if you do not meet each one of the experiences listed here. Professional or lived experiences with communities served by HSD History of working with energized members of the public on public disclosure requests Demonstrable experience in engaging and connecting diverse communities to resources Demonstrable experience in deploying branding, social media, legislative, and/or community engagement from the perspective of government to community Demonstrable experience in providing high level administrative support to leaders or teams in complex and highly visible organizations. Technical skill managing Microsoft SharePoint sites and Teams tools Technical skill in design creation products including Adobe InDesign and Photoshop Technical skill in social media and website maintenance Technical skills with Microsoft Office To be successful in this job you will need: Foundational understanding of public service and desire to achieve meaningful organizational purpose. Exemplary organizational and project-management skills with demonstrated ability to respond quickly to changing priorities. Ability to understand and interpret laws, policies and procedures. Fluid ability to translate government services/lingo into content that connects real people with real resources. Additional Information Hiring Process Applications are reviewed after the posting closes. Qualified candidates must submit the following to be considered: Completed NEOGOV online application.Current résumé indicating relevant experience and education. Cover letter describing how your skills and experience align with the stated job responsibilities and qualifications. Your application will not be reviewed if these items are missing or incomplete. The full salary range for this opportunity is: $30.09 - $33.78 an hour. The first pull of resumes will be on October 24, 2023. The second pull will occur on Tuesday, November 21, 2023 at 4pm. Subsequent reviews will occur dependent on the results of the first pulls (bi-weekly thereafter). The City of Seattle offers a comprehensive benefits package including vacation, holiday, and sick leave as well as medical, dental, vision, life, and long-term disability insurance for employees and their dependents. More information about employee benefits is available on the City's website at: https://www.seattle.gov/human-resources/benefits/employees-and covered family-members/most employees-plans Offers of employment are contingent on verification of information provided by the applicant as part of the application process, including potential background check. Please note this job advertisement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. The City of Seattle offers a comprehensive benefits package including vacation, holiday and sick leave as well as medical, dental, vision, life and long-term disability insurance for employees and their dependents. More information about employee benefits is available on the City's website at: "Most" Employees Plans - Human Resources | seattle.gov Closing Date/Time: Continuous
City of Seattle, WA
Seattle, Washington, United States
Position Description Growing substance use disorder and overdoses related to opioid and synthetic drugs are harming our communities at staggering rates as outlined in Executive Order 2023-04 . There is an urgent demand in the City for in-depth analysis, development of policy and recommendations, determining short- and long-term goals and objectives, establishing metrics, and concrete steps to successful implementation, program development, community collaboration, and contract oversight for public health-related services. The city is seeking an experienced Public Health Policy Advisor to the Mayor with a demonstrated commitment to racial equity and a client centered approach. This person will use their personal and positional authority to effectively serve as Policy Advisor to the Mayor and other leaders. This Policy Advisor shall ensure the city of Seattle is a strong public steward in its service delivery, strategy, and policy related to substance use disorders and other related public health matters. This position is the key communicator and liaison for the HSD Director, Mayor’s Office, City Council, and Public Health Seattle King County, King County Department of Community and Human Services, other City Departments, community agencies, and more. The Public Health Policy Advisor to the Mayor reports to the HSD Director. The first review of resumes will be January 9, 2024. This position is currently being assessed and reviewed. The job title and rate of pay may change at the conclusion of this process. Job Responsibilities Advise the Mayor and HSD Director in shaping the City’s public health strategies and investments with a racial, equity and social justice lens.? Lead policy development and strategic vision for the City’s response to public health, including a clear vision to mitigate the rise of substance use disorder and overdose crisis. Work closely with the City’s Office of Intergovernmental Relations to track and influence state and federal legislation related to public health and behavioral health, specifically. Supervise one FTE with oversight of research, competitive funding processes and public health-related contracts and initiatives. Serve as HSD’s leading subject matter expert on its public health priorities and act as the primary point of contact for HSD’s finance/budget process on related topics; project manage the annual budget development process for this portfolio; and track and report on budget commitments including budget actions (i.e., Change Request Forms, Council adds and Statement of Legislative Intent (SLI) responses). Work closely with HSD’s Legislative and External Affairs team on messaging and communications with the Mayor’s Office and in response to requests from media. Prepare public health-related policy briefing memos, reports and other written communications materials for HSD leadership, the Mayor’s Office and other elected officials, sponsors, advisory councils, and other decision makers. Represent the City and/or HSD in strategic arenas including regularly providing content expertise and policy support to the Mayor’s Office, City Council, and other community partners. Act on behalf of, and represent priorities and interests of, the Department and serve on a variety of cross functional, departmental and/or jurisdictional teams. Qualifications Minimum Qualifications: Bachelor's degree (or a combination of education and/or training and/or experience that provides an equivalent background required to perform the work of the class) and 5 years of experience with providing leadership, planning, strategic development, program development, and public policy. Desired Qualifications: Master's Degree in Public Health, Social Science , Public Administration, or a related field. Five (5) years of experience with leadership, public policy, planning, and strategic development. Three (3) or more years in program planning related to the development or administration of public health service provisions and policy, or human service programs or other work in a related field. Experience with the City of Seattle council and executive branch relations , including legislative and budget processes. Strong problem-solving and analytic skills. Strong written and oral communication skills, with demonstrated ability to effectively communicate to and with a diverse range of stakeholders, elected officials, and policy makers. ? A well-developed understanding of equity and social justice principles and experience leading teams and/or implementing policies that integrate equity and social justice into program design and workplace culture. Experience with substance use disorder treatment and harm reduction strategies, behavioral health, homelessness, or other public health-related topics. Skill in project design/management and successful track record of using formal (direct oversight) informal authority (indirect oversight) to set, track, and achieve collaborative goals, both short- and long-term, with interdepartmental and external teams. High level of people and process management skills including mediating between competing interests across multiple teams. Experience working with executive leadership or elected officials to develop and operationalize policy. Expertise in evaluating programs and/or projects related to systems transformation efforts. Master's Degree in Public Health, Social Science , Public Administration, or a related field. Additional Information Additional Requirements: Your application will not be reviewed if these items are missing or incomplete. Hiring Process Applications are reviewed after the posting closes. Qualified candidates must submit the following to be considered: Completed NEOGOV online application.Current résumé indicating relevant experience and education. Cover letter describing how your skills and experience align with the stated job responsibilities and qualifications. Supplemental questionnaire responses The full salary range for this position is $52.36 - $78.53 per hour. This role is required to work in the office a minimum of two days a week. The City of Seattle offers a comprehensive benefits package including vacation, holiday, and sick leave as well as medical, dental, vision, life, and long-term disability insurance for employees and their dependents. More information about employee benefits is available on the City's website at: https://www.seattle.gov/human-resources/benefits/employees-and covered family-members/most employees-plans Offers of employment are contingent on verification of information provided by the applicant as part of the application process, including potential background check. Please note this job advertisement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. The City of Seattle offers a comprehensive benefits package including vacation, holiday and sick leave as well as medical, dental, vision, life and long-term disability insurance for employees and their dependents. More information about employee benefits is available on the City's website at: "Most" Employees Plans - Human Resources | seattle.gov Closing Date/Time: Continuous
Dec 09, 2023
Full Time
Position Description Growing substance use disorder and overdoses related to opioid and synthetic drugs are harming our communities at staggering rates as outlined in Executive Order 2023-04 . There is an urgent demand in the City for in-depth analysis, development of policy and recommendations, determining short- and long-term goals and objectives, establishing metrics, and concrete steps to successful implementation, program development, community collaboration, and contract oversight for public health-related services. The city is seeking an experienced Public Health Policy Advisor to the Mayor with a demonstrated commitment to racial equity and a client centered approach. This person will use their personal and positional authority to effectively serve as Policy Advisor to the Mayor and other leaders. This Policy Advisor shall ensure the city of Seattle is a strong public steward in its service delivery, strategy, and policy related to substance use disorders and other related public health matters. This position is the key communicator and liaison for the HSD Director, Mayor’s Office, City Council, and Public Health Seattle King County, King County Department of Community and Human Services, other City Departments, community agencies, and more. The Public Health Policy Advisor to the Mayor reports to the HSD Director. The first review of resumes will be January 9, 2024. This position is currently being assessed and reviewed. The job title and rate of pay may change at the conclusion of this process. Job Responsibilities Advise the Mayor and HSD Director in shaping the City’s public health strategies and investments with a racial, equity and social justice lens.? Lead policy development and strategic vision for the City’s response to public health, including a clear vision to mitigate the rise of substance use disorder and overdose crisis. Work closely with the City’s Office of Intergovernmental Relations to track and influence state and federal legislation related to public health and behavioral health, specifically. Supervise one FTE with oversight of research, competitive funding processes and public health-related contracts and initiatives. Serve as HSD’s leading subject matter expert on its public health priorities and act as the primary point of contact for HSD’s finance/budget process on related topics; project manage the annual budget development process for this portfolio; and track and report on budget commitments including budget actions (i.e., Change Request Forms, Council adds and Statement of Legislative Intent (SLI) responses). Work closely with HSD’s Legislative and External Affairs team on messaging and communications with the Mayor’s Office and in response to requests from media. Prepare public health-related policy briefing memos, reports and other written communications materials for HSD leadership, the Mayor’s Office and other elected officials, sponsors, advisory councils, and other decision makers. Represent the City and/or HSD in strategic arenas including regularly providing content expertise and policy support to the Mayor’s Office, City Council, and other community partners. Act on behalf of, and represent priorities and interests of, the Department and serve on a variety of cross functional, departmental and/or jurisdictional teams. Qualifications Minimum Qualifications: Bachelor's degree (or a combination of education and/or training and/or experience that provides an equivalent background required to perform the work of the class) and 5 years of experience with providing leadership, planning, strategic development, program development, and public policy. Desired Qualifications: Master's Degree in Public Health, Social Science , Public Administration, or a related field. Five (5) years of experience with leadership, public policy, planning, and strategic development. Three (3) or more years in program planning related to the development or administration of public health service provisions and policy, or human service programs or other work in a related field. Experience with the City of Seattle council and executive branch relations , including legislative and budget processes. Strong problem-solving and analytic skills. Strong written and oral communication skills, with demonstrated ability to effectively communicate to and with a diverse range of stakeholders, elected officials, and policy makers. ? A well-developed understanding of equity and social justice principles and experience leading teams and/or implementing policies that integrate equity and social justice into program design and workplace culture. Experience with substance use disorder treatment and harm reduction strategies, behavioral health, homelessness, or other public health-related topics. Skill in project design/management and successful track record of using formal (direct oversight) informal authority (indirect oversight) to set, track, and achieve collaborative goals, both short- and long-term, with interdepartmental and external teams. High level of people and process management skills including mediating between competing interests across multiple teams. Experience working with executive leadership or elected officials to develop and operationalize policy. Expertise in evaluating programs and/or projects related to systems transformation efforts. Master's Degree in Public Health, Social Science , Public Administration, or a related field. Additional Information Additional Requirements: Your application will not be reviewed if these items are missing or incomplete. Hiring Process Applications are reviewed after the posting closes. Qualified candidates must submit the following to be considered: Completed NEOGOV online application.Current résumé indicating relevant experience and education. Cover letter describing how your skills and experience align with the stated job responsibilities and qualifications. Supplemental questionnaire responses The full salary range for this position is $52.36 - $78.53 per hour. This role is required to work in the office a minimum of two days a week. The City of Seattle offers a comprehensive benefits package including vacation, holiday, and sick leave as well as medical, dental, vision, life, and long-term disability insurance for employees and their dependents. More information about employee benefits is available on the City's website at: https://www.seattle.gov/human-resources/benefits/employees-and covered family-members/most employees-plans Offers of employment are contingent on verification of information provided by the applicant as part of the application process, including potential background check. Please note this job advertisement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. The City of Seattle offers a comprehensive benefits package including vacation, holiday and sick leave as well as medical, dental, vision, life and long-term disability insurance for employees and their dependents. More information about employee benefits is available on the City's website at: "Most" Employees Plans - Human Resources | seattle.gov Closing Date/Time: Continuous
Director, Public Policy (Director III) Job Description Department(s): Government Affairs Reports to: Chief of Staff FLSA status: Exempt Salary Grade: S - $154,000 - $270,512 Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is on Monday, November 20, 2023 at 11:59 PM. Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. About CalOptima Health CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About the Position The Director III (Public Policy) will lead and assist the coordination of policy initiatives that support and enhance CalOptima Health's mission and strategic goals and initiatives. In collaboration with CalOptima Health's leadership, the incumbent will play a key role in the identification of legislative and regulatory needs and opportunities. The incumbent will lead policy initiatives for the agency. The incumbent will ensure all policy initiatives foster innovation and delivery system transformation that is consistent with CalOptima Health's strategic vision, mission and values. The incumbent will be responsible for monitoring, analyzing and reporting to senior staff on the policy landscape and funding opportunities affecting or available to CalOptima Health. The position requires the ability to actively engage CalOptima Health's leadership as well as federal, state and local agencies and elected officials. The nature of the department is dynamic and fast paced, which requires both excellent task management and independent problem-solving skills. Duties & Responsibilities: Cultivates and promotes a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Directs and assists the team in carrying out department responsibilities and collaborates with the leadership team and staff to support short- and long-term goals/priorities for the department. Supports leadership and departments in identifying, monitoring and reporting initiatives aligned with Board identified priority areas. Manages employees directly, including selection, training, performance appraisal, performance goal setting and resource allocation. Leads intradepartmental teams and evaluates the work of contracted consultants. Performs project management, program evaluation and grantmaking when CalOptima Health is the grantee. Presents updates directly to the Board of Directors Advisory Committees and others as needed. Assists the organization in developing and meeting Board policy initiatives on an annual basis. Develops CalOptima Health Board Action Agenda Referral (COBARS) for government affairs related actions requiring Board approval in coordination with the Chief of Staff and department staff. Assists the organization through identifying new or enhanced products, programs or pilots. Directs and develops analysis of proposed legislative actions, determines the potential impact on the organization and develops appropriate responses. Provides research and analysis and prepares whitepapers to assist CalOptima Health's leadership in making decisions regarding the future direction of the agency. Represents CalOptima Health, in conjunction with the Government Affairs staff, on key industry workgroups, such as Local Health Plans of California (LHPC) and California Association of Health Plans (CAHP), to vet the impact of proposed regulations, legislation, pilots and delivery system changes. Ensures funded projects are sustainable through a managed care model. Oversees the production of monthly government affairs newsletter, internal and external policy updates, legislative alerts, position statements and collateral for elected officials. Completes other projects and duties as assigned. Experience & Education: Bachelor's degree in Health Care Administration, Public Policy or related field required. 7 years of experience in the health care field at a health plan, community-based organization, legislative or government agency required. 3 years of progressive leadership experience, including direct supervision of staff, in key areas of public policy required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above is also qualifying. Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing duties of job, employee may be required to move about the organization. Employee must be able to sit for extended periods of time, as well as work at the computer for long periods. Employee is required to use hands and fingers, especially for typing on the computer and using the mouse. Must also be able to reach with hands and arms and must occasionally lift office supply boxes or laptop case while traveling, up to 25 pounds. Employee must be able to communicate, particularly for regular phone use, in meetings, face-to-face interaction and while presenting. Work Environment: Typical office environment with minimal to moderate noise levels and controlled office temperatures. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. Job Location: Orange, California Position Type: To apply, visit https://jobs.silkroad.com/CalOptima/Careers/jobs/4430 Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-f4beb28d0103104eb3b3a3f429cb5943
Nov 08, 2023
Full Time
Director, Public Policy (Director III) Job Description Department(s): Government Affairs Reports to: Chief of Staff FLSA status: Exempt Salary Grade: S - $154,000 - $270,512 Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is on Monday, November 20, 2023 at 11:59 PM. Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. About CalOptima Health CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About the Position The Director III (Public Policy) will lead and assist the coordination of policy initiatives that support and enhance CalOptima Health's mission and strategic goals and initiatives. In collaboration with CalOptima Health's leadership, the incumbent will play a key role in the identification of legislative and regulatory needs and opportunities. The incumbent will lead policy initiatives for the agency. The incumbent will ensure all policy initiatives foster innovation and delivery system transformation that is consistent with CalOptima Health's strategic vision, mission and values. The incumbent will be responsible for monitoring, analyzing and reporting to senior staff on the policy landscape and funding opportunities affecting or available to CalOptima Health. The position requires the ability to actively engage CalOptima Health's leadership as well as federal, state and local agencies and elected officials. The nature of the department is dynamic and fast paced, which requires both excellent task management and independent problem-solving skills. Duties & Responsibilities: Cultivates and promotes a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Directs and assists the team in carrying out department responsibilities and collaborates with the leadership team and staff to support short- and long-term goals/priorities for the department. Supports leadership and departments in identifying, monitoring and reporting initiatives aligned with Board identified priority areas. Manages employees directly, including selection, training, performance appraisal, performance goal setting and resource allocation. Leads intradepartmental teams and evaluates the work of contracted consultants. Performs project management, program evaluation and grantmaking when CalOptima Health is the grantee. Presents updates directly to the Board of Directors Advisory Committees and others as needed. Assists the organization in developing and meeting Board policy initiatives on an annual basis. Develops CalOptima Health Board Action Agenda Referral (COBARS) for government affairs related actions requiring Board approval in coordination with the Chief of Staff and department staff. Assists the organization through identifying new or enhanced products, programs or pilots. Directs and develops analysis of proposed legislative actions, determines the potential impact on the organization and develops appropriate responses. Provides research and analysis and prepares whitepapers to assist CalOptima Health's leadership in making decisions regarding the future direction of the agency. Represents CalOptima Health, in conjunction with the Government Affairs staff, on key industry workgroups, such as Local Health Plans of California (LHPC) and California Association of Health Plans (CAHP), to vet the impact of proposed regulations, legislation, pilots and delivery system changes. Ensures funded projects are sustainable through a managed care model. Oversees the production of monthly government affairs newsletter, internal and external policy updates, legislative alerts, position statements and collateral for elected officials. Completes other projects and duties as assigned. Experience & Education: Bachelor's degree in Health Care Administration, Public Policy or related field required. 7 years of experience in the health care field at a health plan, community-based organization, legislative or government agency required. 3 years of progressive leadership experience, including direct supervision of staff, in key areas of public policy required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above is also qualifying. Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing duties of job, employee may be required to move about the organization. Employee must be able to sit for extended periods of time, as well as work at the computer for long periods. Employee is required to use hands and fingers, especially for typing on the computer and using the mouse. Must also be able to reach with hands and arms and must occasionally lift office supply boxes or laptop case while traveling, up to 25 pounds. Employee must be able to communicate, particularly for regular phone use, in meetings, face-to-face interaction and while presenting. Work Environment: Typical office environment with minimal to moderate noise levels and controlled office temperatures. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. Job Location: Orange, California Position Type: To apply, visit https://jobs.silkroad.com/CalOptima/Careers/jobs/4430 Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-f4beb28d0103104eb3b3a3f429cb5943
City of San Jose
United States, California, San Jose
The City of San José's Community Energy Department (SJCE) seeks to fill one (1) full-time Marketing and Communications Manager (Public Information Manager) position in the Account Management, Marketing, and Public Affairs Division. This advanced customer experience and communications position reports directly to the Deputy Director and will manage an existing Marketing and Communications team. The Marketing and Communications Manager will be an expert to ensure San José Clean Energy follows a customer-centric approach to deliver an excellent customer experience. Acting as the spokesperson for the Community Energy Department, the Marketing and Communications Manager will develop, execute, and oversee a broad spectrum of strategic external and internal initiatives and manage the reputation and branding of customer programs at San José Clean Energy. The ideal candidate will have a strategic outlook to align customer experience with organization objectives, a data-driven mindset to measure and track improvements, expertise in communication and storytelling to explain complex ideas and courses of action, and a robust background in writing, community relations, marketing campaigns, and project management. Complex energy issues need to be communicated to the public. This position will utilize strong industry experience to develop specialized marketing and behavior change campaigns, focus groups, and other community relations efforts to effectively serve all customers and improve service to traditionally marginalized communities.Typical duties of this position may include, but are not limited to: Develop and execute internal and external communication plans for SJCE. Manage and develop communications strategies for SJCE senior leadership and ensures the alignment of communication plans and messaging with City goals and objectives. Build and manage strategic communication channels to reach diverse customer segments and stakeholders, including websites, digital newsletters, social media, blogs, email, and direct mail. Optimize marketing to drive customer participation in products, programs, and services to decarbonize and achieve ambitious renewable energy and climate action goals. Analyze customer journeys to streamline processes, increase customer satisfaction, and build consensus among community advocates toward a clean energy future. Write and edit internal and external communications, including press releases for media outlet distribution and op-eds. Direct SJCE contact with the media proactively and reactively to respond to requests for information from media outlets and other stakeholders and raise awareness of SJCE affordability and customer programs. Maintain and uphold the department's public relations, including collateral, logo, and brand materials. Manage and coordinate outside consultants retained to provide services such as website services, graphics, writing, advertising, and other related work, and is also responsible for communications and outreach-related budget preparation and tracking. Oversee communication compliance with regulatory requirements, including customer notifications. Support the department's legislative policy campaigns. Contribute to City Council memos and presentations. Supervise, coach, and mentor a team of communication professionals. Coordinate with the City's Emergency Operations Center when needed. Other projects and assignments as assigned. Education: A bachelor's degree from an accredited college or university in journalism, mass media communications, public relations, advertising, marketing or a closely related field. Experience: Six (6) years of increasingly responsible journalism, mass media communications, public relations or public information experience, including three (3) years of supervisory experience. Licensing Requirements Valid California Driver's License may be required. Competencies: The ideal candidate will possess the following competencies, as demonstrated in past and current employment history. Desirable competencies for this position include: - Job Expertise - Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies, and federal and state rules and regulations. - Collaboration - Develops networks and builds alliances; engages in cross-functional activities. - Fiscal Management - Understands the relationship of the budget and resources to the strategic plan; complies with administrative controls over funds, contracts, and procurements. - Leadership - Leads by example; demonstrates high ethical standards; remains visible and approachable and interacts regularly; promotes a cooperative work environment, allowing others to learn from mistakes; provides motivational support and direction. - Planning - Acts to align own unit's goals with the organization's strategic direction; defines tasks and milestones to achieve objectives while ensuring the optimal use of resources to meet those objectives. - Political Skills - In taking action, demonstrates an understanding and consideration of how it will impact stakeholders and affected areas in the organization. - Project Management - Ensures project support and implements agency goals and strategic objectives. - Vision/Strategic Thinking - Supports, promotes, and ensures alignment with the organization's vision and values; understands how an organization must change in light of internal and external trends and influences; builds a shared vision with others and influences others to translate vision to action -Communication Skills- Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills and displays openness to other people's ideas and thoughts. Selection Process The selection process will consist of an evaluation of the applicant's training and experience based on the application, resume and answers to the job specific questions. Only those candidates whose backgrounds best match the position will be invited to interview. To be considered for this vacancy, candidates must answer all job specific questions and complete all sections in the on-line application (including education and work experience); otherwise, applications will be deemed incomplete. E-mail will be the default method of correspondence with applicants. To ensure that you receive timely notifications regarding your application status for this recruitment, please enter a valid e-mail address when submitting your application. If you have any questions about the duties of this position, the selection or hiring processes, please contact Zoe McChesney at zoe.mcchesney@sanjoseca.gov
Nov 08, 2023
Full Time
The City of San José's Community Energy Department (SJCE) seeks to fill one (1) full-time Marketing and Communications Manager (Public Information Manager) position in the Account Management, Marketing, and Public Affairs Division. This advanced customer experience and communications position reports directly to the Deputy Director and will manage an existing Marketing and Communications team. The Marketing and Communications Manager will be an expert to ensure San José Clean Energy follows a customer-centric approach to deliver an excellent customer experience. Acting as the spokesperson for the Community Energy Department, the Marketing and Communications Manager will develop, execute, and oversee a broad spectrum of strategic external and internal initiatives and manage the reputation and branding of customer programs at San José Clean Energy. The ideal candidate will have a strategic outlook to align customer experience with organization objectives, a data-driven mindset to measure and track improvements, expertise in communication and storytelling to explain complex ideas and courses of action, and a robust background in writing, community relations, marketing campaigns, and project management. Complex energy issues need to be communicated to the public. This position will utilize strong industry experience to develop specialized marketing and behavior change campaigns, focus groups, and other community relations efforts to effectively serve all customers and improve service to traditionally marginalized communities.Typical duties of this position may include, but are not limited to: Develop and execute internal and external communication plans for SJCE. Manage and develop communications strategies for SJCE senior leadership and ensures the alignment of communication plans and messaging with City goals and objectives. Build and manage strategic communication channels to reach diverse customer segments and stakeholders, including websites, digital newsletters, social media, blogs, email, and direct mail. Optimize marketing to drive customer participation in products, programs, and services to decarbonize and achieve ambitious renewable energy and climate action goals. Analyze customer journeys to streamline processes, increase customer satisfaction, and build consensus among community advocates toward a clean energy future. Write and edit internal and external communications, including press releases for media outlet distribution and op-eds. Direct SJCE contact with the media proactively and reactively to respond to requests for information from media outlets and other stakeholders and raise awareness of SJCE affordability and customer programs. Maintain and uphold the department's public relations, including collateral, logo, and brand materials. Manage and coordinate outside consultants retained to provide services such as website services, graphics, writing, advertising, and other related work, and is also responsible for communications and outreach-related budget preparation and tracking. Oversee communication compliance with regulatory requirements, including customer notifications. Support the department's legislative policy campaigns. Contribute to City Council memos and presentations. Supervise, coach, and mentor a team of communication professionals. Coordinate with the City's Emergency Operations Center when needed. Other projects and assignments as assigned. Education: A bachelor's degree from an accredited college or university in journalism, mass media communications, public relations, advertising, marketing or a closely related field. Experience: Six (6) years of increasingly responsible journalism, mass media communications, public relations or public information experience, including three (3) years of supervisory experience. Licensing Requirements Valid California Driver's License may be required. Competencies: The ideal candidate will possess the following competencies, as demonstrated in past and current employment history. Desirable competencies for this position include: - Job Expertise - Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies, and federal and state rules and regulations. - Collaboration - Develops networks and builds alliances; engages in cross-functional activities. - Fiscal Management - Understands the relationship of the budget and resources to the strategic plan; complies with administrative controls over funds, contracts, and procurements. - Leadership - Leads by example; demonstrates high ethical standards; remains visible and approachable and interacts regularly; promotes a cooperative work environment, allowing others to learn from mistakes; provides motivational support and direction. - Planning - Acts to align own unit's goals with the organization's strategic direction; defines tasks and milestones to achieve objectives while ensuring the optimal use of resources to meet those objectives. - Political Skills - In taking action, demonstrates an understanding and consideration of how it will impact stakeholders and affected areas in the organization. - Project Management - Ensures project support and implements agency goals and strategic objectives. - Vision/Strategic Thinking - Supports, promotes, and ensures alignment with the organization's vision and values; understands how an organization must change in light of internal and external trends and influences; builds a shared vision with others and influences others to translate vision to action -Communication Skills- Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills and displays openness to other people's ideas and thoughts. Selection Process The selection process will consist of an evaluation of the applicant's training and experience based on the application, resume and answers to the job specific questions. Only those candidates whose backgrounds best match the position will be invited to interview. To be considered for this vacancy, candidates must answer all job specific questions and complete all sections in the on-line application (including education and work experience); otherwise, applications will be deemed incomplete. E-mail will be the default method of correspondence with applicants. To ensure that you receive timely notifications regarding your application status for this recruitment, please enter a valid e-mail address when submitting your application. If you have any questions about the duties of this position, the selection or hiring processes, please contact Zoe McChesney at zoe.mcchesney@sanjoseca.gov
City of San Jose
United States, California, San Jose
About the City Known as the "Capital of Silicon Valley," the City of San José plays a vital economic and cultural role anchoring the world's leading region of innovation. Encompassing 178 square miles at the southern tip of the San Francisco Bay, San José is Northern California's largest city and the 10th largest city in the nation. With just shy of one million residents, San José is one of the most diverse large cities in the United States. About the City Manager's Office The City Manager's Office provides strategic leadership that supports the Mayor and City Council and motivates the organization to deliver high quality services that meet the community's needs. The City Manager's Office of Administration, Policy, and Intergovernmental Relations, under the direction of the Director, coordinates internal budgets and hiring, citywide public policy, and legislative affairs. It provides the City's Leaders, Administrators, Directors, and staff with support, coordination, research, and strategic analysis of the city's critical needs, programs, policies, and services. This position is currently funded through June 30, 2026, with the potential to extend based on resource availability. About the Position The Homelessness Solutions Manager (Assistant to the City Manager) is a key member of the Office of Administration, Policy, and Intergovernmental Relations (API) and will coordinate efforts that drive solutions helping to prevent and end homelessness in San José and to manage its impacts on unhoused and housed neighbors, businesses, the environment, and city services. The position will report directly to the Deputy City Manager for Homelessness and assist by supporting organizational capacity-building, leadership to enhance cross-departmental and regional collaboration, policy development and data-driven decision making that addresses the needs of the unhoused community and people at risk of experiencing homelessness, and by aligning program and policy priorities internally and externally. The position enhances the City Manager's Office internal planning and management, and supports streamlining inter-departmental coordination for programs, policies, and initiatives aligned with the Santa Clara County Community Plan to End Homelessness. The position is responsible for facilitation and collaboration across Departments to advance the development, implementation, and evaluation of programs and services that support the City's overall efforts to prevent and end homelessness and manage impacts of the crisis in a variety of ways across the city. This position will support the Deputy City Manager in communicating progress at City Council Committees, and other forums. Supporting Departments and the City Manager's Office in policy development is critical to this position, as is supporting the City Manager's Leadership Team as they oversee policies, programs, and projects going through City Council Committees and Council Meetings. This position also assists both internal and external stakeholder communication and coordination to achieve City goals. Key position responsibilities include, but are not limited to: Serve as a leader to strengthen and support the development of individuals and teams, including: Ability to establish and maintain effective working relationships; Ability to appropriately handle sensitive and confidential information; Ability to delegate effectively and encourage the development of staff throughout the organization; and Demonstrate a positive attitude and flexibility to change. An understanding of and appreciation for the complexities of local government processes and practices, including: Ability to maintain a positive attitude in challenging and fluid situations; and Ability to learn quickly, be a self-starter, handle multiple assignments and deadlines, and work well under pressure. Understanding or experience in cross-jurisdictional planning and execution of projects or systems, such as between cities, counties, water authorities, transit districts, or other public entities. Proven record of accomplishment of building capacity and directing organizational change to achieve goals, including: Experience in the development and implementation of strategies to solve complex organization business and municipal or public entity problems; Strong project management experience; Proficiency in guiding data-driven decision making; and Strong administrative, budgeting, organizational, and planning skills. Detail oriented and can balance the high-level thinking with managing day-to-day tasks on multiple projects at the same time. Proven ability to effectively communicate with a broad set of stakeholders including team members, senior and executive leadership, internal and external stakeholders, and the residents of San José. Minimum Qualifications A Bachelor's degree from an accredited college or university in public administration, business administration, or a discipline related to the business performed by the department, AND six (6) years management and/or administrative experience in government or private business/industry. A Master's degree is preferred and may be substituted for one (1) year of the required experience Desired Qualifications: The nature of this leadership and execution role necessarily includes understanding and experience related to issues of equity and homelessness. As a result, a candidate's experiences in the following areas are desired but not required: Bachelor's Degree in Public Administration, Public Health, Social Work, Anthropology, Sociology and/or Business Administration or similar field Lived experience of homelessness or housing insecurity, such as past experience living unsheltered, in an automobile, hotel, or other temporary or unstable living situation. Experience with the homelessness response and/or social safety net systems that serve people experiencing homelessness is strongly preferred. The role involves analysis of information from a variety of social safety net sources and coordination with non-profit, County, State and Federal entities that serve people at risk of or experiencing homelessness and experience with these systems is important. Experience, certification, or training specific to understanding issues of racial, social, or economic equity and the application of these topics to systemic challenges that impact opportunity and quality of life. Experience or exposure working with issues of discrimination based on race, gender, age, national origin, gender identity, sexual orientation or other bases that may impact a person's housing stability or quality of life. Experience or education related to the interconnection between quality of life and economic/social equity that can impact resident experiences of their community. Proven record of successful project execution, including working in team settings to deliver quality results on time and within budget with the ability to work on multiple projects simultaneously Possess significant experience in policy analysis, proficient understanding of data collection and data-driven decision making, community and government relations experience, Experience with administrative functions in the public sector with an enthusiasm for continuous quality improvement, budgeting and procurement processes. Excellent communication (written and verbal) skills, including but not limited to, superior memo writing and editing, leadership and interpersonal skills, strategic thinking, a commitment to cu
stomer service and serving the most vulnerable residents Ability to work both independently and interdependently to ensure work is completed in an accurate, complete, and timely fashion. Selection Process To be considered for this position, you must fill out the online application available on the City of San José website, include a Cover Letter & Resume and provide three references. The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to the Job Specific Questions. Only the candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases in this process may consist of additional interview(s), practical exam(s), writing sample(s) and/or reference checks. This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in these classifications, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment. You will be prompted to answer the following Job Specific Questions during the online application process. Please note that there is a 4,000-character limit, including spaces, for each text response. Job Specific Questions: 1. Please select the option that best describes how you meet the minimum qualifications: a. Bachelor's degree and at least six (6) years of management and/or administrative experience in government or private business/ industry b. Master's degree and five (5) years of management and/or administrative experience in government or private business/ industry c. None of the above 2. Please describe your experience with the homeless crisis response system, mainstream social safety net or directly addressing homelessness or impacts related to homelessness and indicate if the experience is with the government, a non-profit or private business/industry. If you do not have specific experience, please describe comparable experience. 3. Describe a complex policy project you have worked on from conception to implementation, and how you effectively facilitated multi-disciplinary team engagement to produce a positive outcome. Describe the tools and communication methods you used. 4. Describe an example of a team you created, led or participated in key project execution of a specific project. Include detail sufficient to describe the process of creating the team, at least one key challenge or success during your work, and your specific role(s) and duties as it related to the team. 5. How can your experience (lived and professional) support the incorporation of racial equity practices in the City of San José? You must answer all job-specific questions to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. References to a resume will be deemed incomplete and your application will be withheld from further consideration. If you have questions about the duties of these positions, the selection or hiring processes, please contact Jessica Lowry at jessica.lowry@sanjoseca.gov , or Edwin Huertas at Edwin.huertas@sanjoseca.gov . Employment Eligibility: Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will NOT sponsor, represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application. Per the City's COVID-19 Mandatory Vaccination Policy, the City requires all new hires to provide proof of vaccination as a condition of employment absent an approved medical or religious exemption. Fully vaccinated means a person has received the following: Two doses of the monovalent Pfizer COVID-19 vaccine; or Two doses of the monovalent Moderna COVID-19 vaccine; or Two doses of the Novavax COVID-19 vaccine; or One dose of the Johnson & Johnson COVID-19 vaccine; or One dose of the bivalent Pfizer COVID-19 vaccine; or One dose of the bivalent Moderna COVID-19 vaccine. Please note that applications are currently not accepted through CalOpps or any other third party job board application system. Please allow adequate time to complete the application and submit before the deadline or the system may not save your application. If your online application was successfully submitted, you will receive an automatic confirmation email to the email address you provided. IF YOU DO NOT RECEIVE THE CONFIRMATION, please email CityCareers@sanjoseca.gov and we will research the status of your application.
Dec 01, 2023
Full Time
About the City Known as the "Capital of Silicon Valley," the City of San José plays a vital economic and cultural role anchoring the world's leading region of innovation. Encompassing 178 square miles at the southern tip of the San Francisco Bay, San José is Northern California's largest city and the 10th largest city in the nation. With just shy of one million residents, San José is one of the most diverse large cities in the United States. About the City Manager's Office The City Manager's Office provides strategic leadership that supports the Mayor and City Council and motivates the organization to deliver high quality services that meet the community's needs. The City Manager's Office of Administration, Policy, and Intergovernmental Relations, under the direction of the Director, coordinates internal budgets and hiring, citywide public policy, and legislative affairs. It provides the City's Leaders, Administrators, Directors, and staff with support, coordination, research, and strategic analysis of the city's critical needs, programs, policies, and services. This position is currently funded through June 30, 2026, with the potential to extend based on resource availability. About the Position The Homelessness Solutions Manager (Assistant to the City Manager) is a key member of the Office of Administration, Policy, and Intergovernmental Relations (API) and will coordinate efforts that drive solutions helping to prevent and end homelessness in San José and to manage its impacts on unhoused and housed neighbors, businesses, the environment, and city services. The position will report directly to the Deputy City Manager for Homelessness and assist by supporting organizational capacity-building, leadership to enhance cross-departmental and regional collaboration, policy development and data-driven decision making that addresses the needs of the unhoused community and people at risk of experiencing homelessness, and by aligning program and policy priorities internally and externally. The position enhances the City Manager's Office internal planning and management, and supports streamlining inter-departmental coordination for programs, policies, and initiatives aligned with the Santa Clara County Community Plan to End Homelessness. The position is responsible for facilitation and collaboration across Departments to advance the development, implementation, and evaluation of programs and services that support the City's overall efforts to prevent and end homelessness and manage impacts of the crisis in a variety of ways across the city. This position will support the Deputy City Manager in communicating progress at City Council Committees, and other forums. Supporting Departments and the City Manager's Office in policy development is critical to this position, as is supporting the City Manager's Leadership Team as they oversee policies, programs, and projects going through City Council Committees and Council Meetings. This position also assists both internal and external stakeholder communication and coordination to achieve City goals. Key position responsibilities include, but are not limited to: Serve as a leader to strengthen and support the development of individuals and teams, including: Ability to establish and maintain effective working relationships; Ability to appropriately handle sensitive and confidential information; Ability to delegate effectively and encourage the development of staff throughout the organization; and Demonstrate a positive attitude and flexibility to change. An understanding of and appreciation for the complexities of local government processes and practices, including: Ability to maintain a positive attitude in challenging and fluid situations; and Ability to learn quickly, be a self-starter, handle multiple assignments and deadlines, and work well under pressure. Understanding or experience in cross-jurisdictional planning and execution of projects or systems, such as between cities, counties, water authorities, transit districts, or other public entities. Proven record of accomplishment of building capacity and directing organizational change to achieve goals, including: Experience in the development and implementation of strategies to solve complex organization business and municipal or public entity problems; Strong project management experience; Proficiency in guiding data-driven decision making; and Strong administrative, budgeting, organizational, and planning skills. Detail oriented and can balance the high-level thinking with managing day-to-day tasks on multiple projects at the same time. Proven ability to effectively communicate with a broad set of stakeholders including team members, senior and executive leadership, internal and external stakeholders, and the residents of San José. Minimum Qualifications A Bachelor's degree from an accredited college or university in public administration, business administration, or a discipline related to the business performed by the department, AND six (6) years management and/or administrative experience in government or private business/industry. A Master's degree is preferred and may be substituted for one (1) year of the required experience Desired Qualifications: The nature of this leadership and execution role necessarily includes understanding and experience related to issues of equity and homelessness. As a result, a candidate's experiences in the following areas are desired but not required: Bachelor's Degree in Public Administration, Public Health, Social Work, Anthropology, Sociology and/or Business Administration or similar field Lived experience of homelessness or housing insecurity, such as past experience living unsheltered, in an automobile, hotel, or other temporary or unstable living situation. Experience with the homelessness response and/or social safety net systems that serve people experiencing homelessness is strongly preferred. The role involves analysis of information from a variety of social safety net sources and coordination with non-profit, County, State and Federal entities that serve people at risk of or experiencing homelessness and experience with these systems is important. Experience, certification, or training specific to understanding issues of racial, social, or economic equity and the application of these topics to systemic challenges that impact opportunity and quality of life. Experience or exposure working with issues of discrimination based on race, gender, age, national origin, gender identity, sexual orientation or other bases that may impact a person's housing stability or quality of life. Experience or education related to the interconnection between quality of life and economic/social equity that can impact resident experiences of their community. Proven record of successful project execution, including working in team settings to deliver quality results on time and within budget with the ability to work on multiple projects simultaneously Possess significant experience in policy analysis, proficient understanding of data collection and data-driven decision making, community and government relations experience, Experience with administrative functions in the public sector with an enthusiasm for continuous quality improvement, budgeting and procurement processes. Excellent communication (written and verbal) skills, including but not limited to, superior memo writing and editing, leadership and interpersonal skills, strategic thinking, a commitment to cu
stomer service and serving the most vulnerable residents Ability to work both independently and interdependently to ensure work is completed in an accurate, complete, and timely fashion. Selection Process To be considered for this position, you must fill out the online application available on the City of San José website, include a Cover Letter & Resume and provide three references. The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to the Job Specific Questions. Only the candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases in this process may consist of additional interview(s), practical exam(s), writing sample(s) and/or reference checks. This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in these classifications, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment. You will be prompted to answer the following Job Specific Questions during the online application process. Please note that there is a 4,000-character limit, including spaces, for each text response. Job Specific Questions: 1. Please select the option that best describes how you meet the minimum qualifications: a. Bachelor's degree and at least six (6) years of management and/or administrative experience in government or private business/ industry b. Master's degree and five (5) years of management and/or administrative experience in government or private business/ industry c. None of the above 2. Please describe your experience with the homeless crisis response system, mainstream social safety net or directly addressing homelessness or impacts related to homelessness and indicate if the experience is with the government, a non-profit or private business/industry. If you do not have specific experience, please describe comparable experience. 3. Describe a complex policy project you have worked on from conception to implementation, and how you effectively facilitated multi-disciplinary team engagement to produce a positive outcome. Describe the tools and communication methods you used. 4. Describe an example of a team you created, led or participated in key project execution of a specific project. Include detail sufficient to describe the process of creating the team, at least one key challenge or success during your work, and your specific role(s) and duties as it related to the team. 5. How can your experience (lived and professional) support the incorporation of racial equity practices in the City of San José? You must answer all job-specific questions to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. References to a resume will be deemed incomplete and your application will be withheld from further consideration. If you have questions about the duties of these positions, the selection or hiring processes, please contact Jessica Lowry at jessica.lowry@sanjoseca.gov , or Edwin Huertas at Edwin.huertas@sanjoseca.gov . Employment Eligibility: Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will NOT sponsor, represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application. Per the City's COVID-19 Mandatory Vaccination Policy, the City requires all new hires to provide proof of vaccination as a condition of employment absent an approved medical or religious exemption. Fully vaccinated means a person has received the following: Two doses of the monovalent Pfizer COVID-19 vaccine; or Two doses of the monovalent Moderna COVID-19 vaccine; or Two doses of the Novavax COVID-19 vaccine; or One dose of the Johnson & Johnson COVID-19 vaccine; or One dose of the bivalent Pfizer COVID-19 vaccine; or One dose of the bivalent Moderna COVID-19 vaccine. Please note that applications are currently not accepted through CalOpps or any other third party job board application system. Please allow adequate time to complete the application and submit before the deadline or the system may not save your application. If your online application was successfully submitted, you will receive an automatic confirmation email to the email address you provided. IF YOU DO NOT RECEIVE THE CONFIRMATION, please email CityCareers@sanjoseca.gov and we will research the status of your application.
Stanislaus State
1 University Circle, Turlock, California 95382, USA
Description: Position Summary (Classified as: Public Affairs/Communications Specialist I) Communications and Public Affairs is continuously building a pool of applicants interested in hourly-intermittent temporary employment. Positions are appointed for one year with the possibility of reappointment based on budget, operational needs, and job performance. Under the general supervision of the Director for Communications and Creative Services, this position will play a key role in executing strategic proactive communications across University communications channels to engage key audiences and enhance the University’s differentiation, relevance, esteem and reputation. This position is a key audience engagement tactician on the communications and public affairs staff, and one of the primary written content creators. This position is integral to advancing the overall communications initiatives of the University Job Duties Duties include but are not limited to: Assist with research, interview, draft and edit of strong written content for: news releases, speeches, executive communications, op-ed pieces and articles, scripts for programs and video messages, issue briefs, advisories, grant proposals, newsletters, print publications, recruitment packages, marketing materials, advocacy messages, legislative relations initiatives, reports, hard news and feature stories, succinct and compelling content for electronic channels, and website content. Repurpose content from across the University, for a variety of institutional communication vehicles, including social media channels. Serve as an editor for the communications team as assigned. Work involves frequent contact with University management, faculty, staff, students and alumni. Serves as a contact with off-campus constituencies as needed for assignments. Participate in social media content curating and activity monitoring. Assist with media relations activities, including but not limited to pitching stories, responding to reporter requests and routing inquiries as assigned. Attend meetings and perform other writing and editing tasks as necessary and assigned. Other duties as assigned. Minimum Qualifications Education: A college degree, which includes relevant coursework in the field. Experience: Up to two years of related professional or technical experience. In addition, strong written and verbal communication skills with a solid foundation in grammar, spelling, and the composition of various communication vehicles are essential to initial entry to this classification. Preferred Qualifications Demonstrated knowledge and understanding of media outlets including print, television, and radio. A bachelor’s degree in communications, journalism, marketing, public relations or a closely related field, strongly preferred. Experience specializing in the researching, writing and editing of communications content in a higher education institution, public relations agency or closely related field. Demonstrated prior full-time professional experience attaining high-level, effective story placement in traditional news media outlets, particularly stories highlighting the positive community value of individuals and/or organizations. Social media and web content marketing experience. Knowledge of current Associated Press style. Knowledge, Skills, Abilities Foundation knowledge of general practices, methods and procedures related to public affairs, media relations, marketing, and/or sports information. Ability to keep abreast of public policy and public affairs issues. Working knowledge of protocols and institutional etiquette related to public and media relations. Basic knowledge and understanding of media outlets including print, television, and radio. Ability to work with the media for the coverage of events. Basic knowledge of market research and related techniques. Working knowledge of summary statistics as they relate to research or sports information. Basic knowledge of applicable copyright and other laws pertaining to written materials, news media and confidentiality. Working knowledge of applicable software packages. Knowledge of basic web communication techniques, vehicles and formats. Strong writing and editing skills to quickly produce clear and concise standard documents for internal and external publication. Ability to appropriately handle sensitive and confidential information. Strong interpersonal skills to develop and maintain relationships within the University and community and with the media. A background check (which may include: fingerprinting, checks of employment records, education records, criminal records, civil records, motor vehicle records, professional licenses, and sex offender registries, as position requires) must be completed satisfactorily before any candidate can begin employment with the CSU. Salary Range Anticipated salary will be $19.26 - $21.18 per hour. Salary will depend on the qualifications of the successful finalist. (Full Public Affairs/Communications Specialist I range: $19.26 - $32.61 per hour) How to Apply To be considered, qualified candidates must submit a completed Stanislaus State online employment application, cover letter, and resumé. Applications are accepted electronically only. Please note that failure to completely fill out each section of the online application may result in your application not receiving consideration. To apply online, please click the “Apply Now” button on this page. Applications will be processed in accordance with Article 9.3 of the CSU/CSUEU Memorandum of Understanding. Preference will be given to qualified individuals currently employed at CSU Stanislaus in bargaining units 2, 5, 7, and 9 except when it is determined that it is necessary to appoint outside applicants to meet the best interest of the campus by obtaining specialized skills and abilities not available from current employees. Application Deadline OPEN UNTIL FILLED; SCREENING IS IMMEDIATE AND CONTINOUS Criminal Background Clearance Notice Satisfactory completion of a background check (which includes checks of employment records, education records, criminal records, civil records; and may include motor vehicle records, professional licenses, and sex offender registries, as position requires) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Additional Information Campus & Area California State University, Stanislaus serves the San Joaquin Valley and is a critical educational resource for a six-county region of approximately 1.5 million people. The University is fully committed to creating a culture of diversity and inclusion - one in which every person in the University community feels safe to express their views without fear of reprisal. Widely recognized for its quality academic programs, the University has 10 nationally accredited programs and 662 faculty members. 94 percent of full-time faculty holds doctorates or terminal degrees in their fields. The University offers 43 undergraduate majors, 16 master's programs, 7 post-graduate credentials, a doctorate in education and serves more than 10,000 students. New instructional facilities have been built for the unique pedagogy of professional programs, laboratory sciences and performing arts. Stanislaus State continues to receive national recognition with its ranking as one of the best 384 colleges in the nation by The Princeton Review. The University was one of 12 public universities in the nation to be recognized by the American Association of State Colleges and Universities for demonstrating exceptional performance in retention and graduation rates. In addition, U.S. News and World Report ranks Stanislaus State in its top 10 among public universities in the West, while Washington Monthly honored Stanislaus State as the West’s No. 1 university for the money. Stanislaus State also is recognized as a Hispanic-Serving Institution (HSI) by the U.S. Department of Education. Clery Act Disclosure Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the annual security report (ASR), is now available for viewing at https://www.csustan.edu/annual-campus-security-report . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Stanislaus State for the previous three years. A paper copy of the ASR is available upon request by contacting the office of the Clery Director located at One University Circle, Turlock, CA 95382. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered veteran status, or any other protected status. All qualified individuals are encouraged to apply. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083, revised 7/21/17, as a condition of employment. Applicants requiring necessary accommodations to the application process may contact the Human Resources Department at (209) 667-3351. California Relay Service is available at (800) 735-2922 voice and (800) 735-2929 TDD. As a federal contractor, we are committed to attracting a diverse applicant pool. Please consider completing the Voluntary Self-Identification of Disability form (your response will not be shared with the search committee) at: Voluntary Self-Identification of Disability PDF Form . CSU Stanislaus hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. The CSU is a state entity whose business operations reside within the State of California. The CSU prohibits hiring employees to perform CSU-related work outside California. The individuals who appear to be the best qualified for this position will be contacted by telephone or email for an interview. INFORMATION CONTAINED IN THIS ANNOUNCEMENT MAY BE SUBJECT TO CHANGE WITHOUT NOTICE Closing Date/Time: Open until filled
Oct 24, 2023
Description: Position Summary (Classified as: Public Affairs/Communications Specialist I) Communications and Public Affairs is continuously building a pool of applicants interested in hourly-intermittent temporary employment. Positions are appointed for one year with the possibility of reappointment based on budget, operational needs, and job performance. Under the general supervision of the Director for Communications and Creative Services, this position will play a key role in executing strategic proactive communications across University communications channels to engage key audiences and enhance the University’s differentiation, relevance, esteem and reputation. This position is a key audience engagement tactician on the communications and public affairs staff, and one of the primary written content creators. This position is integral to advancing the overall communications initiatives of the University Job Duties Duties include but are not limited to: Assist with research, interview, draft and edit of strong written content for: news releases, speeches, executive communications, op-ed pieces and articles, scripts for programs and video messages, issue briefs, advisories, grant proposals, newsletters, print publications, recruitment packages, marketing materials, advocacy messages, legislative relations initiatives, reports, hard news and feature stories, succinct and compelling content for electronic channels, and website content. Repurpose content from across the University, for a variety of institutional communication vehicles, including social media channels. Serve as an editor for the communications team as assigned. Work involves frequent contact with University management, faculty, staff, students and alumni. Serves as a contact with off-campus constituencies as needed for assignments. Participate in social media content curating and activity monitoring. Assist with media relations activities, including but not limited to pitching stories, responding to reporter requests and routing inquiries as assigned. Attend meetings and perform other writing and editing tasks as necessary and assigned. Other duties as assigned. Minimum Qualifications Education: A college degree, which includes relevant coursework in the field. Experience: Up to two years of related professional or technical experience. In addition, strong written and verbal communication skills with a solid foundation in grammar, spelling, and the composition of various communication vehicles are essential to initial entry to this classification. Preferred Qualifications Demonstrated knowledge and understanding of media outlets including print, television, and radio. A bachelor’s degree in communications, journalism, marketing, public relations or a closely related field, strongly preferred. Experience specializing in the researching, writing and editing of communications content in a higher education institution, public relations agency or closely related field. Demonstrated prior full-time professional experience attaining high-level, effective story placement in traditional news media outlets, particularly stories highlighting the positive community value of individuals and/or organizations. Social media and web content marketing experience. Knowledge of current Associated Press style. Knowledge, Skills, Abilities Foundation knowledge of general practices, methods and procedures related to public affairs, media relations, marketing, and/or sports information. Ability to keep abreast of public policy and public affairs issues. Working knowledge of protocols and institutional etiquette related to public and media relations. Basic knowledge and understanding of media outlets including print, television, and radio. Ability to work with the media for the coverage of events. Basic knowledge of market research and related techniques. Working knowledge of summary statistics as they relate to research or sports information. Basic knowledge of applicable copyright and other laws pertaining to written materials, news media and confidentiality. Working knowledge of applicable software packages. Knowledge of basic web communication techniques, vehicles and formats. Strong writing and editing skills to quickly produce clear and concise standard documents for internal and external publication. Ability to appropriately handle sensitive and confidential information. Strong interpersonal skills to develop and maintain relationships within the University and community and with the media. A background check (which may include: fingerprinting, checks of employment records, education records, criminal records, civil records, motor vehicle records, professional licenses, and sex offender registries, as position requires) must be completed satisfactorily before any candidate can begin employment with the CSU. Salary Range Anticipated salary will be $19.26 - $21.18 per hour. Salary will depend on the qualifications of the successful finalist. (Full Public Affairs/Communications Specialist I range: $19.26 - $32.61 per hour) How to Apply To be considered, qualified candidates must submit a completed Stanislaus State online employment application, cover letter, and resumé. Applications are accepted electronically only. Please note that failure to completely fill out each section of the online application may result in your application not receiving consideration. To apply online, please click the “Apply Now” button on this page. Applications will be processed in accordance with Article 9.3 of the CSU/CSUEU Memorandum of Understanding. Preference will be given to qualified individuals currently employed at CSU Stanislaus in bargaining units 2, 5, 7, and 9 except when it is determined that it is necessary to appoint outside applicants to meet the best interest of the campus by obtaining specialized skills and abilities not available from current employees. Application Deadline OPEN UNTIL FILLED; SCREENING IS IMMEDIATE AND CONTINOUS Criminal Background Clearance Notice Satisfactory completion of a background check (which includes checks of employment records, education records, criminal records, civil records; and may include motor vehicle records, professional licenses, and sex offender registries, as position requires) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Additional Information Campus & Area California State University, Stanislaus serves the San Joaquin Valley and is a critical educational resource for a six-county region of approximately 1.5 million people. The University is fully committed to creating a culture of diversity and inclusion - one in which every person in the University community feels safe to express their views without fear of reprisal. Widely recognized for its quality academic programs, the University has 10 nationally accredited programs and 662 faculty members. 94 percent of full-time faculty holds doctorates or terminal degrees in their fields. The University offers 43 undergraduate majors, 16 master's programs, 7 post-graduate credentials, a doctorate in education and serves more than 10,000 students. New instructional facilities have been built for the unique pedagogy of professional programs, laboratory sciences and performing arts. Stanislaus State continues to receive national recognition with its ranking as one of the best 384 colleges in the nation by The Princeton Review. The University was one of 12 public universities in the nation to be recognized by the American Association of State Colleges and Universities for demonstrating exceptional performance in retention and graduation rates. In addition, U.S. News and World Report ranks Stanislaus State in its top 10 among public universities in the West, while Washington Monthly honored Stanislaus State as the West’s No. 1 university for the money. Stanislaus State also is recognized as a Hispanic-Serving Institution (HSI) by the U.S. Department of Education. Clery Act Disclosure Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the annual security report (ASR), is now available for viewing at https://www.csustan.edu/annual-campus-security-report . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Stanislaus State for the previous three years. A paper copy of the ASR is available upon request by contacting the office of the Clery Director located at One University Circle, Turlock, CA 95382. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered veteran status, or any other protected status. All qualified individuals are encouraged to apply. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083, revised 7/21/17, as a condition of employment. Applicants requiring necessary accommodations to the application process may contact the Human Resources Department at (209) 667-3351. California Relay Service is available at (800) 735-2922 voice and (800) 735-2929 TDD. As a federal contractor, we are committed to attracting a diverse applicant pool. Please consider completing the Voluntary Self-Identification of Disability form (your response will not be shared with the search committee) at: Voluntary Self-Identification of Disability PDF Form . CSU Stanislaus hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. The CSU is a state entity whose business operations reside within the State of California. The CSU prohibits hiring employees to perform CSU-related work outside California. The individuals who appear to be the best qualified for this position will be contacted by telephone or email for an interview. INFORMATION CONTAINED IN THIS ANNOUNCEMENT MAY BE SUBJECT TO CHANGE WITHOUT NOTICE Closing Date/Time: Open until filled
California State University (CSU) Chancellor's Office
401 Golden Shore, Long Beach, CA 90802, USA
Description: Chancellor's Office Statement Join our team at the California State University, Office of the Chancellor, and make a difference in providing access to higher education. We are currently seeking experienced candidates for the position of Transfer Success Pathways Program Manager . The CSU Chancellor's Office, located on the waterfront adjacent to the Aquarium of the Pacific in downtown Long Beach, is the headquarters for the nation's largest and most diverse system of higher education. The CSU Chancellor's Office offers a premium benefit package that includes outstanding vacation, health, and dental plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Salary The anticipated salary hiring range is up to $6,498 per month, commensurate with qualifications and experience. The salary range for this classification is $3,750 to $11,146 per month. Classification Administrator I Position Information The California State University, Office of the Chancellor, is seeking a Transfer Success Pathways Program Manager to manage all aspects of the CSU Transfer Success Pathways Program (aka Dual Admissions Program). This includes but is not limited to the online Transfer Success Pathway Contract portal, Transfer Planner management tools, reporting, the annual maintenance process for the planner, communicating regularly with campus contacts, assessing quality assurance, creating reports, training and documentation, and troubleshooting issues. The incumbent will be expected to work collaboratively with managers, campuses, high schools and community colleges, and committees including but not limited to: Strategic Enrollment Management personnel, campus Directors of Admissions, Directors of Outreach & Recruitment, high school and community college counselors, as well as designated individuals on campuses responsible for the Transfer Success Pathways/Transfer Planner program. Responsibilities Under the general direction of the Director, Admissions & Outreach , the Transfer Success Pathways Program Manager will: Manage all aspects of the CSU Transfer Success Pathways Program (aka Dual Admissions Program) - 60% - Act as the central project manager for CSU Transfer Success Pathways and Transfer Planner. -Manage all aspects of the implementation and maintenance of the CSU Transfer Success Pathways Program (aka Dual Admissions Program) and Transfer Planner portal including but not limited to the annual roll-out, program design, development, testing, training, and deployment. -Create training materials and deliver training to campus, high school and community college personnel, and other departmental staff in the Chancellor’s Office. -Collaborate with the vendor, Academic and Student Affairs (ASA) colleagues, and campus stakeholders on needs analysis, prioritization, requirements gathering, functional design specifications, business process development, and communication plans for Transfer Success Pathways/Transfer Planner. -Collaborate with campus Transfer Success Pathways designees, articulation officers, high school and community college counselors on promotion and support of the program and planner, including but not limited to presentations, events, and program material. -Coordinate with vendor and campuses on all aspects of maintenance schedules for the planner and implementing new features and technology delivered by the vendor. -Create reports needed by the Chancellor’s Office and other stakeholders. -Utilize knowledge of information technology and CSU transfer process to provide guidance in support of CSU Transfer Success Pathways and Transfer Planner. -Participate in the procurement cycle for vendors and services, may include authoring RFPs and scopes of work. -Create presentations and communicate to various audiences about CSU Transfer Success Pathways/CSU Transfer Planner and other strategic enrollment management projects initiated by ASA and legislative/regulatory initiatives that require technical needs. Communication - 30% -Work closely with Marketing and Communication personnel to develop systemwide communication (website, print, online, and social media) to promote the Transfer Success Pathways Program and Transfer Planner. -In coordination with others in Strategic Enrollment Management create, edit and disseminate communications to internal and external stakeholders. -Create and present CSU Transfer Success Pathways/Transfer Planner presentations to internal and external stakeholders. -Troubleshoot system functionality issues. -Interpret, document, and communicate procedures and guidelines to users. -Create and maintain documentation and training materials for CSU Transfer Success Pathways and Transfer Planner. Student Engagement - 5% -Responds to student, high school, and community college counselor inquiries. Other Duties - 5% -Other duties as assigned. Qualifications This position requires: - Bachelor’s Degree from an accredited four-year college or university. -A minimum of 3 years of higher education experience, particularly in the areas of admissions, outreach, student records, enrollment, or advising. -A minimum of 1 year of experience with student information systems or other business systems (i.e. recruiting, admissions, customer relationship management (CRM). -Experience with project management methodologies. -Ability to travel. Preferred Qualifications -Strong interpersonal, managerial and communication skills required to facilitate project management. -Highly skilled in requirements gathering and analysis and business process design. -Strong leadership and interpersonal skills; experience collaborating with diverse audiences. -Experience with functions of outreach, particularly as it relates to high school and community college students, and the pursuit of higher education opportunities. -Experience with counseling students on the college admission process, utilizing and directing to appropriate college resources. -Experience developing and documenting functional design specifications. -Excellent system, database management, organizational, and process development and communication skills are required to synthesize functional and technical project requirements for a variety of audiences. -Ability to apply knowledge of systems and technologies toward practical business operations; subject matter expertise or technical knowledge of student information systems and other business systems (i.e. recruiting, admissions, customer relationship management (CRM), enterprise resource planning (ERP) systems, data warehouses). -Effective problem solving and analytical skills. -Experience in creating and delivering training to a variety of audiences. -Excellent written and verbal communication skills; proficient in presenting information orally. -Experience working with 3 rd party vendors to facilitate ongoing operations, maintenance and enhancements, preferred. -Superior abilities using Microsoft Office applications and presentation software. Application Period Priority consideration will be given to candidates who apply by May 22, 2023 . Applications will be accepted until the job posting is removed. How To Apply Please click "Apply Now" to complete the California State University, Chancellor's Office online employment application. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager at (562) 951-4070. Title IX Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix E-Verify This position requires new hire employment verification to be processed through the E-Verify program administered by the Department of Homeland Security, U.S. Citizenship and Immigration Services (DHSUSCIS) in partnership with the Social Security Administration (SSA). If hired, you will be required to furnish proof that you are legally authorized to work in the United States. The CSU Chancellor’s Office is not a sponsoring agency for staff and Management positions (i.e., H1-B VISAS ). COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all Chancellor’s Office employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. CSU Out of State Employment Policy California State University, Office of the Chancellor, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Mandated Reporter Per CANRA The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Conflict of Interest The duties of this position will include participation in decisions that may have a material financial benefit to the incumbent. Therefore, the selected candidate will be required to file Conflict of Interest Form 700: Statement of Economic Interest when they first occupy the position, and on an annual basis, complete ethics training within 6 months of appointment, and attend this training every other year thereafter. Background The Chancellor's Office policy requires that the selected candidate successfully complete a full background check (including a criminal records check) prior to assuming this position. Closing Date/Time: Open until filled
Sep 15, 2023
Full Time
Description: Chancellor's Office Statement Join our team at the California State University, Office of the Chancellor, and make a difference in providing access to higher education. We are currently seeking experienced candidates for the position of Transfer Success Pathways Program Manager . The CSU Chancellor's Office, located on the waterfront adjacent to the Aquarium of the Pacific in downtown Long Beach, is the headquarters for the nation's largest and most diverse system of higher education. The CSU Chancellor's Office offers a premium benefit package that includes outstanding vacation, health, and dental plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Salary The anticipated salary hiring range is up to $6,498 per month, commensurate with qualifications and experience. The salary range for this classification is $3,750 to $11,146 per month. Classification Administrator I Position Information The California State University, Office of the Chancellor, is seeking a Transfer Success Pathways Program Manager to manage all aspects of the CSU Transfer Success Pathways Program (aka Dual Admissions Program). This includes but is not limited to the online Transfer Success Pathway Contract portal, Transfer Planner management tools, reporting, the annual maintenance process for the planner, communicating regularly with campus contacts, assessing quality assurance, creating reports, training and documentation, and troubleshooting issues. The incumbent will be expected to work collaboratively with managers, campuses, high schools and community colleges, and committees including but not limited to: Strategic Enrollment Management personnel, campus Directors of Admissions, Directors of Outreach & Recruitment, high school and community college counselors, as well as designated individuals on campuses responsible for the Transfer Success Pathways/Transfer Planner program. Responsibilities Under the general direction of the Director, Admissions & Outreach , the Transfer Success Pathways Program Manager will: Manage all aspects of the CSU Transfer Success Pathways Program (aka Dual Admissions Program) - 60% - Act as the central project manager for CSU Transfer Success Pathways and Transfer Planner. -Manage all aspects of the implementation and maintenance of the CSU Transfer Success Pathways Program (aka Dual Admissions Program) and Transfer Planner portal including but not limited to the annual roll-out, program design, development, testing, training, and deployment. -Create training materials and deliver training to campus, high school and community college personnel, and other departmental staff in the Chancellor’s Office. -Collaborate with the vendor, Academic and Student Affairs (ASA) colleagues, and campus stakeholders on needs analysis, prioritization, requirements gathering, functional design specifications, business process development, and communication plans for Transfer Success Pathways/Transfer Planner. -Collaborate with campus Transfer Success Pathways designees, articulation officers, high school and community college counselors on promotion and support of the program and planner, including but not limited to presentations, events, and program material. -Coordinate with vendor and campuses on all aspects of maintenance schedules for the planner and implementing new features and technology delivered by the vendor. -Create reports needed by the Chancellor’s Office and other stakeholders. -Utilize knowledge of information technology and CSU transfer process to provide guidance in support of CSU Transfer Success Pathways and Transfer Planner. -Participate in the procurement cycle for vendors and services, may include authoring RFPs and scopes of work. -Create presentations and communicate to various audiences about CSU Transfer Success Pathways/CSU Transfer Planner and other strategic enrollment management projects initiated by ASA and legislative/regulatory initiatives that require technical needs. Communication - 30% -Work closely with Marketing and Communication personnel to develop systemwide communication (website, print, online, and social media) to promote the Transfer Success Pathways Program and Transfer Planner. -In coordination with others in Strategic Enrollment Management create, edit and disseminate communications to internal and external stakeholders. -Create and present CSU Transfer Success Pathways/Transfer Planner presentations to internal and external stakeholders. -Troubleshoot system functionality issues. -Interpret, document, and communicate procedures and guidelines to users. -Create and maintain documentation and training materials for CSU Transfer Success Pathways and Transfer Planner. Student Engagement - 5% -Responds to student, high school, and community college counselor inquiries. Other Duties - 5% -Other duties as assigned. Qualifications This position requires: - Bachelor’s Degree from an accredited four-year college or university. -A minimum of 3 years of higher education experience, particularly in the areas of admissions, outreach, student records, enrollment, or advising. -A minimum of 1 year of experience with student information systems or other business systems (i.e. recruiting, admissions, customer relationship management (CRM). -Experience with project management methodologies. -Ability to travel. Preferred Qualifications -Strong interpersonal, managerial and communication skills required to facilitate project management. -Highly skilled in requirements gathering and analysis and business process design. -Strong leadership and interpersonal skills; experience collaborating with diverse audiences. -Experience with functions of outreach, particularly as it relates to high school and community college students, and the pursuit of higher education opportunities. -Experience with counseling students on the college admission process, utilizing and directing to appropriate college resources. -Experience developing and documenting functional design specifications. -Excellent system, database management, organizational, and process development and communication skills are required to synthesize functional and technical project requirements for a variety of audiences. -Ability to apply knowledge of systems and technologies toward practical business operations; subject matter expertise or technical knowledge of student information systems and other business systems (i.e. recruiting, admissions, customer relationship management (CRM), enterprise resource planning (ERP) systems, data warehouses). -Effective problem solving and analytical skills. -Experience in creating and delivering training to a variety of audiences. -Excellent written and verbal communication skills; proficient in presenting information orally. -Experience working with 3 rd party vendors to facilitate ongoing operations, maintenance and enhancements, preferred. -Superior abilities using Microsoft Office applications and presentation software. Application Period Priority consideration will be given to candidates who apply by May 22, 2023 . Applications will be accepted until the job posting is removed. How To Apply Please click "Apply Now" to complete the California State University, Chancellor's Office online employment application. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager at (562) 951-4070. Title IX Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix E-Verify This position requires new hire employment verification to be processed through the E-Verify program administered by the Department of Homeland Security, U.S. Citizenship and Immigration Services (DHSUSCIS) in partnership with the Social Security Administration (SSA). If hired, you will be required to furnish proof that you are legally authorized to work in the United States. The CSU Chancellor’s Office is not a sponsoring agency for staff and Management positions (i.e., H1-B VISAS ). COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all Chancellor’s Office employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. CSU Out of State Employment Policy California State University, Office of the Chancellor, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Mandated Reporter Per CANRA The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Conflict of Interest The duties of this position will include participation in decisions that may have a material financial benefit to the incumbent. Therefore, the selected candidate will be required to file Conflict of Interest Form 700: Statement of Economic Interest when they first occupy the position, and on an annual basis, complete ethics training within 6 months of appointment, and attend this training every other year thereafter. Background The Chancellor's Office policy requires that the selected candidate successfully complete a full background check (including a criminal records check) prior to assuming this position. Closing Date/Time: Open until filled