429 jobs found

Director of Nursing (Administrative Manager III) Correctional Health Services This recruitment is open to the public and will remain open on a continuous basis for a minimum of five (5) business daysuntil the needs of the County are met. Candidates who are placed on the eligible list will remain on the eligible list for six (6) monthsand may be considered/referred for selection/hiring interviews. After six (6) months, candidatesmust reapply to receive further consideration. This recruitment will establish an open eligible list. This list will be used to fill current and future Administrative Manager III positions with this specialty. This recruitment may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. HEALTH CARE AGENCY The County of Orange , Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the direction of the Agency Director, a new and dynamic executive team with an organizational structure comprised of five (5) service areas - Administrative & Financial, Behavioral Health, Correctional Health, Regulatory & Medical Services, and Public Health - is committed to meeting the health needs of the diverse Orange County community. CORRECTIONAL HEALTH SERVICES Adult CorrectionalHealth Services provides medical, dental, nursing, health education and pharmaceutical services to all adult inmates in the County's five correctional facilities and contracts with hospitals for inpatient and specialty care. THE OPPORTUNITY Reporting to the Chief of Operations for Correctional Health Services (CHS), the Director of Nursing is responsible for supporting the vision and strategic plan for the nursing division within CHS. This position will work closely with the CHS Medical Director, Mental Health Program Manager and other CHS department managers to ensure cohesive collaboration for integrated healthcare delivery to inmates/detainees. In addition, the incumbent will be doing the following: Oversee routine and emergency nursing services provided to patients on a 24 hour basis and ensure services are rendered according to established nursing protocols, agency policies, procedures and guidelines, the HCA Code of Conduct and adequate shift coverage Responsible for ensuring nursing compliance with local, state, federal and court mandated requirements Supervision and oversightof the CHS centralized nurse scheduler, case management team and their activities (hospital case management, discharge planning, ADA issues, etc.) and Staff Development team (oversight of the education program, new employee orientation, ongoing training, etc.) Participation and collaboration in creation and revision of the CHS policies and procedures Oversight of risk management issues concerning the patients, department staff and nursing practices Ensuring regulatory compliance (Title 15, Immigration Customs Enforcement (ICE), etc.) with the various third party entities applicable to correctional institutions Fiscal awareness and collaboration in budgetary decisions (staffing and productivity, supply expenditures, etc.) Ensuring that nursing staff work within scope of practice as established by the California Boards of Registered Nursing and Licensed Vocational Nursing Work collaboratively with Human Resource Services for training, performance evaluations, addressing performance issues, hiring, and retention of nursing staff Ensuring safe working environment in nursing areas, including comprehensive knowledge and compliance with CalOSHA requirements Collaborating with health care staff and Sheriff's Department administration to promote quality healthcare delivery to inmates Working collaboratively with HCA Epidemiology, Public Health, andBehavioralHealth Services to implement county goals Oversight of the Quality Management program related to nursing operations DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will have extensive knowledge and experience ofclinical operations, correctional health services and/or inpatient/outpatient services as a registered nurse, as well as progressive increasing level of responsibility as a Nursing Supervisor/Manager or Administrator. Additionally, the ideal candidate will have acommitment to patient care, problem solving skills and the ability to work effectively and collaboratively with others. A Master's Degree in Nursing, Public Health, Public Administration or in a related field is preferred. Technical Knowledge| Clinical Operations Establishing and implementing organizational policies and procedures, fiscal management and controls, and personnel administration Interpreting and applying laws, regulations, and rules pertaining to nursing CHS operations Applying Title 15 Minimum Standards for Local Adult Facilities, California Code of Regulations(CCR),ICE, Department of Justice (DOJ), Orange County Grand Jury, Board of State and Community Corrections, and other local, State and Federal standards as it relates to a nursing correctional setting Understanding Health Insurance Portability and Accountability Act (HIPAA) guidelines and legal liabilities Performing nursing functions Understanding and utilizing Microsoft Suite and/or comparable programs as well as Electronic Health records (EHR) Interpersonal Skills | Collaboration | Effective Communication Skills Developing and delivering effective written and verbal communication with various audiences, i.e. Board of Supervisors, executive management, and other public entities Fostering a collaborative approach across all service areasas well ascontract agencies,Orange County Sheriff's Department (OCSD), DOJ and other stakeholdersto support compliance and quality improvement efforts Providing information necessary for decision making and engaging all levels of participants in contributing to the process Leadership | Managerial Skills Supervising various levels of clinical staff as well as partnering with Human Resource Services onrecruiting, employee relations and other personnel issues Training, directing, and evaluating subordinate staff and maintaining team objectives and standards Strategic Thinking | Analytical Identifying and resolvingany issues and problems through good judgment and decision making utilizing technical expertise Analyzing problems and proposing solutions while dealing with changing priorities SPECIAL QUALIFICATIONS/REQUIREMENTS: A Registered Nursing license issued by the State of California Board Registered Nursing is required Incumbentsmust NOT have felony convictions or be on any form of probation Must be able to pass and maintain background investigation to the satisfaction of the Orange County Sheriff-Coroner. Background screening includes; completing of a Personal History Form, interview with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references and education verification (i.e. degree, license, or official transcripts. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Evaluation Services (N.A.C.E.S.). The Correctional facilities is a 24 hour, 7 day a week facility, incumbents must be able to work on weekends, evenings or night shift and holidays. MINIMUM QUALIFICATIONS Click here to learn more about the minimum qualifications for the Administrative Manager III classification as well as the physical & mental requirements and the environmental conditions. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application materials to identify qualified applicants. After screening, qualified applicants will be referred to the next step and notified of all further procedures applicable to their status in the competition. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Structured Oral Interview | SOI (Weighted 100%) Applicants will be interviewed and rated by an oral interview panel of job knowledge experts. Each applicant's rating will be based on responses to a series of structured questions designed to elicit the applicant's qualifications for the job. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Email Notification Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . Frequently Asked Questions Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Lynda Hurtado at (714) 834-3723 or lhurtado@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Closing Date/Time:

Open Competitive Job Opportunity EXAM NUMBER : Y1413C First Day of Filing: September 30, 2019 at 8:00 a.m. (PT) - until the needs of the department are met and is subject to closure without prior notice. MANPOWER SHORTAGE RECRUITMENT RATE: The Manpower Shortage Recruitment Rate for incumbents and appointees shall be compensated at Step 4 pursuant to County ofLos Angeles Code Section 6.08.440A or 6.08.010B, as appropriate. The recruitment rates shall remain in effect through June 30, 2020. The Los Angeles County Department of Health Services (DHS) is the second largest health system in the nation, providing compassionate, quality care through its integrated system of hospitals and community-based clinics. DHS annually care for about 600,000 unique patients, employs over 22,000 staff and has an annual operating budget of $4.3 billion. DHS leads the County's effort to provide health services to the residents of Los Angeles County, of which approximately two million are uninsured. DHS hospitals also conduct post-graduate medical education through university affiliations for interns, residents and fellows to train the physician workforce for tomorrow. MISSION: Our mission is to ensure access to high-quality, patient-centered, cost-effective health care to Los Angeles County residents through direct services at DHS facilities and through collaboration with community and university partners. SPECIAL SALARY INFORMATION: Management Appraisal of Performance Plan (MAPP) This position is subject to the provision of theManagementAppraisal of Performance Plan (MAPP). Initial salary placementand subsequent salary adjustments will be made in accordancewith (MAPP) guidelines and regulations. DEFINITION: Plans, directs, organizes and developsall health information management division and medical records functionsfor alarge, acuteCounty hospital and ambulatory care clinics/centers. Essential Job Functions Plans, develops, organizes,and evaluates the operational activitiesof the Health Information Management Division of a large acute hospital or the clinics and health centers of the Ambulatory Care Network (ACN). Formulates, develops, and directs the implementation of procedures and policies governing medical records and related work and coordinates the work of the division with that of other areas of the hospital. Develops and directs the implementation of procedures andpolicies governing health information and medical records toensure compliance withJCAHO accreditation, Health Insurance Portability and Accountability Act(HIPAA),facility strategic goals and ethical standards. Develops, implements and assesses the long-range and short-term goals for the division as part of the organization's strategic plan. Participates in the development and maintenance of acomputerized health information management system as part of the overall health information system plan. Provides professional health information managementconsultation services and assistance to medical and clinical staff in evaluating the quality of patient care records and in developing the criteria and methodology for suchevaluation. Oversees the preparation of reports for hospital administration on matters concerning or related to the operations of the Health Information Management Division. Provides consultation to hospital staff on methods of recording and retrieving medical and statistical data for research, budgeting and reporting purposes. Directs the release of medical information to the public, private medical facilities, governmental agencies, and the courts in accordance with departmental policies and legal requirements governing the release of information. As the custodian of patient medical records,directs theimplementation, maintenance,and adherence to access to protected personal health information, release ofmedical information to the public, outside agencies and the courts in accordance with departmental policies and legal regulations. Actively serves as the departmental representative on various management committees, such as Utilization Review, Quality Improvements, Medical Audits, Accreditation and Medical Records, Privacy Committee, etc. Reviews the annual budget request for the Health Information Management Division and works directly with the facility or ACN Finance Unit. Directs staff development programs,ensures delivery oforientation, in-service education andprivacy training. Approves all equipment and personnel requests prior to final presentation to administration. Directs the operation of Cancer Tumor Registrar (CTR) staff. Manages the Birth Registry/Clerk and Decedent Affairs function. Requirements SELECTION REQUIREMENTS: Certification as a Registered Health Information Administrator (RHIA)*, bythe American Health Information Management Association (AHIMA) -AND- Five (5) years ofexperience managingmultiple sections, including technical abstracting and coding, file management, health information reporting,or medical clerical functions in a comprehensive acutehospital-based health information management divisionat the level of Assistant Medical Records Director III**, Medical Records Director I**,Health Information Manager**, or higher.Certificationas a Registered Health Information Technician(RHIT)* and two (2) additional years of the required experience will be accepted as a substitutefor the RHIA* certification. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS: 2 - Light. Light physical effort which may include occasional light lifting to a 10 pound limit, and some bending, stooping or squatting. Considerable walking may be involved. DESIRABLE QUALIFICATIONS: Master's degree* from an accredited college or university in Business, Finance, or Accounting. Credit will be given to applicants who possess additional experience in excess of the Selection Requirements. SPECIAL REQUIREMENT INFORMATION: * In order to qualify for the Selection Requirements , you must include a legible photocopy of your certificate of completion withyour online application, at the time of filing . In order to receive credit for a Master's degree , you must include a legible photocopy of your diploma/transcripts which shows the area of specialization with your online application, at the time of filing. If you are unable to attach required/supporting documents during application submission, you may email the documents to MarthaTeranat mteran1@dhs.lacounty.gov within fifteen (15) calendar days of filing your application online .Please include your name (as it appears on your online application), the exam title, and the exam number in the email message. Please ensure the Certification/License Section of the application is completed. Provide the title of the certificate, the number, date issued, date of expiration and the name of the issuing agency. The required certificate must be current and unrestricted . **Experience at the level of the Los Angeles County's classes listed in the Requirements is defined as follows: Assistant Medical Records Director III: Assists the medical records director at a very large*** and complex hospital in directing the hospital's medical records program. Medical Records Director I: Directs the work of a medium-sized staffengaged in carrying out the medical records program at a hospital. Health Information Manager: Manages all abstracting and coding functions in a large**** acute hospitalor a major abstracting and coding operation in a very large*** acute hospital, or acts as the first assistant of the Health Information Management Division of a medium-size***** hospitalor the Correctional Treatment Center. ***For this examination, a very large hospital is deemed to be 500 or more licensed beds. ****For this examination, a large hospital is deemed to be 300 to 499 licensed beds. *****For this examination, a medium-size hospital is deemed to be 100 to 299 licensed beds. Additional Information EXAMINATION CONTENT: This examination will consist of two (2) parts: Part I: An evaluation of your education, training, experience, and desirable qualifications based on your application information and supplemental questionnaire responses weighted 40%. Only those candidates that achieve a passing score of 70% or higher in Part I will be invited to Part II. Part II: An oral examination designed to evaluate your Job Preparation, Interpersonal and Verbal Communication Skills, Analytical and Decision-making Ability, Work Skills, Adaptability, Dependability and Ethics, Leadership, and general ability to perform the duties of the position weighted 60%. Candidates must achieve a passing score of 70% or higher on each part of this examination in order to be added to the eligible register. TRANSFER OF SCORE: Applicants that have taken identical oral examination(s)for other exams within the last twelve (12) months will have their oral examination(s) scorefor the identical test part(s) automatically transferred to this examination. ELIGIBILITY INFORMATION: Applications will be processed on an "as-received" basis and those receiving a passing score will be promulgated to the eligible register accordingly. The names of candidates receiving a passing score in the examination will be added to the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation. No person may compete in this examination more than once every twelve (12) months. SPECIAL INFORMATION: Appointees may be required to work any shift , including evenings, nights, weekends, and holidays. The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records whichare exempted by a valid court order do not have to be disclosed. VACANCY INFORMATION: The resulting eligible register for this examination will be used to fill vacancies in the Department of Health Services' (DHS) Health Information Management Division throughout the County of Los Angeles. APPLICATIONS AND FILING INFORMATION: Applications must be filed online only.Hardcopy/paper applications submitted byU.S. MAIL, FAX OR IN PERSON will not be accepted. Applications electronically received after 5:00 p.m., PT, on the last day of filing will not be accepted. Apply online by clicking on the green " APPLY " button at the top right of this posting. You can also track the status of your application using this website. The acceptance of your application depends on whether you have clearly shown that you meet theRequirements.Fill out your application completely and correctly to receive full credit for relevant education, and/or experience in the spaces provided so we can evaluateyour qualifications for the position. Please do not group your experience. For each position held,give the name and address of your employer, your position title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will berejected . IMPORTANT NOTES : Allinformation and documents provided by applicants is subject to verification . We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescissionof appointment . Utilizing verbiage from Class Specification and/or Minimum/Selection Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the Requirements. Comments such as "SeeRésumé or referencingother unsolicited materials/documents will not be considered as a response; in doing so, your application will be rejected . SOCIAL SECURITY NUMBER : Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES : For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID, E-MAIL, AND PASSWORD : All applicants must file their application using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. DEPARTMENTCONTACT : MarthaTeran, Exam Analyst (323) 914-7045 mteran1@dhs.lacounty.gov ADA COORDINATOR PHONE : (323) 914-7111 CALIFORNIA RELAY SERVICES PHONE : (800) 735-2922 Closing Date/Time:

The City of Laguna Beach, California is recruiting for a highly experienced Director of Community Development to manage the day-to-day activities of the Community Development Department. The successful candidate will have a broad background in urban planning, community development, and economic development principles, and a strong track record of success in managing a multi-faceted organization. The new Director will work closely with the City Manager’s Office and will be directly responsible for a Department of 35 FTE positions. With an annual budget of $6.6 million of the City’s $69.3 million General Fund budget, the Department is responsible for all planning and zoning, intergovernmental relations with the California Coastal Commission and other planning agencies, oversight and implementation of the City’s Local Coastal Plan and state-mandated Housing Element, building inspection, and code enforcement and implementation. The ideal candidate will be results-driven, with well-grounded, ethical decision-making skills, superior interpersonal and communication skills, outstanding public speaking abilities, and must display strong leadership characteristics. The annual salary range for this position is $145,248 to $216,420. Placement within the range is negotiable and DOQ. The City offers an outstanding benefits package including CalPERS retirement .

The Position The County of Sacramento invites applications for DIRECTOR OF INTERNAL SERVICES for the Sacramento Area Sewer District and Sacramento Regional County Sanitation District Please click on the below link to review the full recruitment brochure for this position: Director of Internal Services Recruitment Brochure Application and Testing Information To apply for the Director of Internal Services position, please submit your resume, cover letter, and three (3) professional references via email to Candice Mabra, Principal Human Resources Analyst, at MabraC@SacCounty.net . This recruitment will remain open until the position is filled. The first filing deadline is NOVEMBER 27, 2019, at 5PM . Following the first filing deadline, submittals will be screened in relation to the criteria detailed within the recruitment brochure. Candidates deemed to have the most relevant background will be invited to interview. Listed below is the planned timeline for the Director of Internal Services recruitment: First Interviews - Week of December 16, 2019 Final Interviews - Week of January 6, 2020 Appointment - February 2020 Closing Date/Time:

The Finance Director directs the Department of Fiscal and Support Services, serves as an integral part of the City’s management team, and works collaboratively with the City Manager and department heads. This position serves as the staff liaison to the City’s Financial Commission and provides direct supervision to the Assistant Finance Director and the Liquor Operations Manager with indirect support for 21.2 full-time equivalents, including employees in the City’s two liquor stores. The Finance Director reports to the City Manager.

Full-time position available with the General Services Department, Risk Management Division located at 414 E. 12 th St. Salary Range: $5,719 - $10,262/month Normal Work Days/Hours: Monday-Friday, 8:00 a.m.-5:00 p.m. Application Deadline Date: December 2, 2019 *Employees who hold the exact position title, have successfully completed their 6-month probationary period, and wish to be considered for a lateral transfer into the posted position, must contact the department directly. All others interested must submit an application to be considered for this posted Job Opening. Responsibilities Assists with the development of citywide risk management policies, procedures and controls through consultation with division heads on administrative and business activities, and programs. Assists with and advises department or division heads on citywide administrative and business activities. Reviews budget estimates, special reports and proposals, prepares drafts of proposals, makes reports on completed projects and City programs. Assists in the formulation and oversees the implementation of long range administrative and business programs for Risk Management. Assists as the department director by assignment. Assists with officials and other representatives of governmental agencies, consulting firms, and contractors on problems relating to projects being proposed or in progress. Speaks before professional and civic organizations on the various phases of the City's programs. Designs citywide programs for the purchase, manufacture, and disposition of raw materials and final products. Develops and implement citywide marketing plans, public relations, advertising, client relations, contract negotiations; and information systems management. Performs related duties as required. Qualifications REQUIRES an accredited Bachelor's degree in engineering, business or public administration or other appropriate disciplines and 8 years of experience in varied public or private sector programs, including 4 years of progressively responsible, administrative and supervisory experience in a business setting. Other Information URGENT!!! CRITICAL RECRUITMENT INFORMATION QUESTIONS REGARDING AVIATION POSITIONS SHOULD BE DIRECTED TO THE AVIATION DEPARTMENT AT 816-243-3010. POSITIONS POSTED FOR THE WATER DEPARTMENT ARE FOR THE WATER DEPARTMENT ONLY . QUESTIONS REGARDING THESE POSITIONS SHOULD BE DIRECTED TO 816-513-0253. IF YOU SEE THE SAME POSITION TITLE POSTED FOR A DIFFERENT DEPARTMENT, YOU MUST SUBMIT A SEPARATE APPLICATION TO BE CONSIDERED BY THE OTHER CITY DEPARTMENT. The evaluation of applications is based only on the information submitted by the application deadline. Therefore, in order to have your application properly considered, you should include all relevant dates, i.e., attendance at educational institutions, date degree(s) conferred, etc. Further, you should provide detailed description of relevant work experience/dates, including months/years of employment. Failure to submit a completed application may eliminate you from the selection process. Resumes may be filed to determine eligibility, but an official City application must be completed prior to appointment. For positions requiring college education as part of the minimum requirement and/or an equivalency, the minimum education requirement is high school graduation. The requirement of "high school graduation" also includes the state-issued GED certificate. For positions that require an accredited degree, qualifying professional, responsible experience must be obtained AFTER receipt of the accredited degree. Unless otherwise stated, the requirement of "an accredited" degree includes only those degrees obtained from colleges or universities listed with the U. S. Department of Education and recognized by the U.S. Secretary of Education. If claiming military veterans preference points, you must attach a copy of your DD-214 or other qualifying documents prior to the application deadline. Applications submitted in person or by USPS mail must be received by the published Application Deadline, 5:00P.M., C.T. Applications submitted by FAX or online must be received by the published Application Deadline, midnight, C.T. All positions require successful completion of a pre-employment criminal history/background check. Non-residents, if appointed, must establish residency within the city limits of Kansas City, MO within nine months. The City of KCMO is an equal opportunity employer committed to a diverse workforce. EOE. POLICY OF NON DISCRIMINATION ON THE BASIS OF DISABILITY The City of KCMO does not discriminate on the basis of disability in the admission or access to, or treatment or employment in, its programs or activities. Any applicant requiring an accommodation should contact the Human Resources Department, Recruitment & Selections Division at (816) 513-1945.

GILA COUNTY HUMAN RESOURCES JOB ANNOUNCEMENT 1400 E. ASH STREET, GLOBE, AZ 85501 POSTED: SEPTEMBER 6, 2017 REVISED: JULY 19, 2018 OPEN UNTIL FILLED PURPOSE OF THE JOB The purpose of this position is to promote the health and wellbeing of inmates and to provide appropriate medical care. This position supervises and manages the department, provides patient care and responds to emergencies, and provides health and wellness education to inmates and staff. The role provides staff training and acts as a liaison between medical and detention staff. The position also maintains the supplies inventory. SUPERVISORY RESPONSIBILITIES Regularly assigns work to other employees and supervises related activities. Makes final decisions on scheduling work hours of employees; evaluating performance of employees; handling employee grievances; employee training and granting time off. Provides recommendations on employee promotions; salary increases; disciplinary actions; employee coaching; managing assistants and managing supervisors. ESSENTIAL DUTIES AND RESPONSIBILITIES TIME SPENT • Supervises and manages medical department, including nursing and medical staff. 50% • Provides direct patient care for routine medical concerns, prescribes medications and performs medical procedures. 10% • Reviews inmates' medical histories and prescriptions. 10% • Responds to medical emergencies and provides lifesaving skills to injured/sick patients. Promotes inmate health and wellness; educates inmates and staff about medical concerns. 10% • Provides training, including basic first aid and CPR, for medical, nursing and detention staff. Acts as liaison between medical staff and detention officers. 10% • Maintains inventory of supplies and medications. 10% • Performs other duties as assigned. BUDGET RESPONSIBILITIES This position has no responsibility over any types of budget. PROJECT RESPONSIBILITIES Provides project research support on organizational development and HR projects. ORAL COMMUNICATION DUTIES This position trains colleagues, explains County procedures or processes, responds to public inquiries, moderates and participates in meetings and negotiates or persuades. WRITTEN COMMUNICATION DUTIES This position creates or edits documents, internal memos, emails, formal letters and reports. INTERACTIONS WITH THE GENERAL PUBLIC Interacts extensively with employees, customers, the general public, vendors, regulatory bodies, and other groups and/or individuals and Institutions over the telephone, by email, and/or in person. INTERACTIONS SPECIFICALLY WITH CUSTOMERS Consistently (More than 40% but less that 55% in a year) MINIMUM EDUCATION REQUIRED Doctor of Medicine, Doctor of Osteopathy, Nurse Practitioner, or Physician's Assistant. MINIMUM YEARS OF DIRECTLY RELATED EXPERIENCE REQUIRED Ten (10) years of medical administrative experience; County detention facilities experience preferred. DEPARTMENT: Sheriff's Office POSITION: Detention Medical Director LOCATION: Globe/Payson JOB CODE: 17-098 PLEASE USE CIVILIAN/VOLUNTEER APPLICATION ANNUAL SALARY: $72,099-$95,531 DOE PROFESSIONAL CREDENTIALS REQUIRED Arizona State Medical License, Advanced Cardiovascular Life Support (ACLS) Certification. KNOWLEDGE REQUIRED Practice and principles of medical service administration, human resources management, pharmacology, emergency management procedures, first aid, and CPR. SKILLS REQUIRED Exceptional research and writing skills, organizational and reporting skills, active learning, active listening, critical thinking, analyzing training needs, problem recognition, problem solving, time management and multi-tasking. ABILITIES REQUIRED Multi-task, perform tasks with finger dexterity, maintain mental response and quickness, maintain calm demeanor in stressful situations and read and write at professional level. PHYSICAL DEMANDS • Regularly stands to attend to reported incidents. • Routinely sits to complete report and to operate computers. • May be required to lift work related materials or equipment of more than 75 lbs. • Constantly requires dexterity for keyboard operation. • Constantly requires dexterity for special medical gadgets and for special medical machines. • Incumbents in this position may be required to occasionally walk to and from work sites; bend and stoop to complete tasks. WORK ENVIRONMENT Incumbents in this position constantly spends time in medical examination room and in a medical office environment for reporting and data entry. Travel is necessary due to the large geographic area of service. Incumbents may be required to visit jail facilities. SAFETY RISK EXPOSURE Incumbents in this position may become exposed to physical danger, chemical hazards, bloodborne pathogens, communicable diseases, hostile patients, verbal abuse and emotional individuals. PROTECTIVE GEAR & SAFETY MANUALS Incumbents in this position are required to constantly follow written safety procedures and manuals relevant to the division or department. CONSEQUENCES OF ERROR Potential errors can result in property damage, individual injury, or loss of life. NOTICE: APPLICANTS MAY BE REQUIRED TO FURNISH, AT THEIR OWN EXPENSE, DOCUMENTARY PROOF OF EDUCATIONS, CERTIFICATION, REGISTRATION, LICENSE OR ANY OTHER PROOF OF COMPETENCY AS REQUIRED IN THE OFFICIAL CLASSIFICATION DESCRIPTION OR ANNOUNCEMENT AND MAY BE REQUIRED TO UNDERGO PHYSICAL, PSYCHOLOGICAL AND/OR BACKGROUND INVESTIGATIONS AS A CONTINUING CONDITION OF EMPLOYMENT. FURTHER, APPLICANTS FOR POSITIONS REQUIRING OPERATION OF A COUNTY OR PERSONAL VEHICLE ON OFFICIAL BUSINESS MUST POSSESS AND MAINTAIN COUNTY OR PERSONAL VEHICLE OPERATORS LICENSE. GILA COUNTY DOES NOT DISCRIMINATE ON THE BASIS OF RACE, COLOR, NATIONAL ORIGIN, SEX, RELIGION, AGE OR DISABILITY, AND FAMILIAL STATUS IN EMPLOYMENT OR THE PROVISIONS OF SERVICE AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER. Closing Date/Time:

Position Description The Department of Social Services is currently recruiting to fill the position of Deputy Director in the Family and Children's Services branch.  This position is open until filled with first review of resumes Monday, November 18, 2019.    Please follow this link to view the job announcement and application process:      http://online.flipbuilder.com/kper/vxqw/#p=6     Closing Date/Time:

Posting Title Director, Chief Communications Job Requisition Number COA079623 Position Number 104875 Job Type Full-Time Division Name Public Information Office Minimum Qualifications Minimum Qualifications: Education and/or Equivalent Experience: Graduation with a Bachelor's degree from an accredited college or university with major coursework in Communication, Journalism, Public Information or related field, plus six (6) years experience in public information activities, two (2) years of which were in a supervisory or management capacity. Experience may substitute for education with a maximum substitution of two (2)years. Masters degree may substitute for one year of the required non-supervisory work experience. Licenses and Certifications Required: None. Notes to Applicants Click here to view a brochure that details this exciting opportunity. Ralph Andersen & Associates will be leading this search. Interested candidates should apply by July 29, 2019 by submitting a compelling cover letter and comprehensive resume to apply@ralphandersen.com. Due to the public nature of searches in Texas, confidential inquiries are welcomed to Mr. Greg Nelson at (916) 630-4900. Pay Range Commensurate Hours 9 - 5 pm Job Close Date Type of Posting External Department Communications and Public Information Office Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location City Hall (3rd Floor West) 301 W 2nd St, Austin, TX 78701 Preferred Qualifications The position of Director of Communications for the City of Austin is a high profile leadership role with a number of key expectations and abilities necessary for success. The City is seeking a Director with: A polished, articulate, succinct and clear communications style, adaptable to the audience and/or subject at hand. High personal energy, a positive approach, and self-confidence. A commitment to communicating with all levels of the community, elected officials, and the City organization consistently, accurately and in a timely manner. Highly developed presentation and listening skills are essential. An active level of involvement in professional media and communications organizations and a willingness to maintain a high level of professional networking in order to remain on the cutting edge of public sector communications and marketing practices. An approachable, friendly, open and participatory management and interpersonal style, open to and respecting diverse input from others. The ability to anticipate problems, identify alternative courses of action and prepare proactive recommendations, as well as to advocate, defend and support those recommendations before City Council and the management team. The ability to effectively and succinctly articulate City-related issues, goals and objectives to elected officials, key City staff and fellow department directors and the public in an engaging manner. The ability to effectively delegate authority and responsibility while maintaining appropriate levels of accountability, operational control and personal involvement is essential. The ability to manage budgets and resources in a cost-effective manner and the capacity to be creative in maximizing available resources through grants, intergovernmental cooperation, utilization of volunteers, and balanced prioritization of needs and resources. The Director must be competent with technological resources and social media, having a thorough working knowledge of their role in increasing visibility and accessibility of city operations and activities to the public and the media. The new Director of Communications must be a team player; valuing diversity, cooperation, collaboration, and mutual respect at all levels. Other required personal characteristics include: Outstanding interpersonal and "people" skills, including the ability to say "no" gracefully. Initiative, resourcefulness, creativity and problem-solving ability. An understanding of the political process while avoiding personal involvement in political issues. A visionary approach to Austin's future, and a genuine commitment to the community and municipal organization and employees. Personal and professional integrity of the highest order, demonstrated in both the candidate's public and private life. The Director must maintain an evident image of candor and reliability. A commitment to appropriate and active visibility within the life of the community. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. 1. Plans, directs, and coordinates the development and communication of information designed to keep the public informed of the City's activities. 2. Organizes and facilitates media events, press conferences and related special events. 3. Assists news media with information about meetings, city decisions, policies and other city issues of interest to the news media. 4. Attends meetings of the City Manager's Office and City Council, and other city related meetings. 5. Plans, manages and provides support for pre-Council and Council Chamber audio-visual systems and room set-up. 6. Plans and directs the development and communication of information to keep the public and city employees informed of overall City accomplishments. 7. Represents the city at community projects and public, social, and business gatherings. 8. Conducts and activates on-going crisis communications planning. 9. Directs the activities of audio/video production and broadcasting. Responsibilities- Supervision and/or Leadership Exercised: Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of management practices and principles. Knowledge of production communication principles and methods. Knowledge of art and photographic layouts for publication. Knowledge of local organizations and groups relevant to area events and promotions. Knowledge of report preparation. Knowledge of journalistic writing and editing techniques. Knowledge of marketing and promotion of events. Knowledge of information program development. Skill in establishing and maintaining effective working relationships with the media, the public, and city employees. Skill in writing articles of interest to both City employees and segment of the general population. Skill in coordinating and assembling information for distribution. Skill in interpreting, organizing, executing and coordinating assignments, projects and programs. Skill in collecting, analyzing and interpreting applicable research data. Skill in effective oral and written communication. Skill in planning and conceptualizing of media services. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). Optional & Required Documents Required Documents Optional Documents

Posting Title Assistant Director, Parks & Recreation Job Requisition Number COA081078 Position Number 106811 Job Type Full-Time Division Name PARD Office of the Director Minimum Qualifications Education and/or Equivalent Experience: Bachelor's degree in Recreation and Parks Administration, Recreation and Resources Development, Public Administration or related field, plus five (5) years of progressively responsible upper management level experience in public parks or recreation programs or a related field. Masters degree may substitute for two (2) years of experience. Licenses or Certifications: None. Notes to Applicants The City of Austin is seeking a highly qualified candidate to serve as an Assistant Director for the Austin Parks and Recreation Department. This Assistant Director will demonstrate effective leadership, strategic planning, and employee development, as well as be accountable for the department's recreation programs . Overview of the Position: The City of Austin Parks and Recreation Department ( PARD ) provides, protects and preserves a park system that promotes quality recreational, cultural and outdoor experiences for the Austin community. The Assistant Director will serve under the direction of the Director of the Austin Parks and Recreation Department. Under nominal direction, this position oversees the daily operations and management of the Austin Parks and Recreation Department requiring knowledge of business planning, finance and budgeting, policy and program administration, and strategic management of human capital. Executes policies included in City ordinances, resolutions, administrative regulations, and State law. Click here to review/download a brochure that details this exciting opportunity. Regarding Your Application: A detailed and complete Employment Application is required. Resume and Cover Letter are required and will not be accepted in lieu of a complete online Employment Application. Verification of employment history dates on resume should match online Employment Application. Employment history dates must include month and year. To ensure consideration, candidates should apply by November 20, 2019. To apply, candidates must submit an application, a comprehensive resume, and cover letter online via this posting. Interested candidates should apply early in the process for optimum consideration. If selected for an interview an assessment may be required. Driving: This position may travel between various locations as part of the regular job duties, and individuals may be required to drive their own personal vehicle or City vehicle. Successful candidate must be in possession of a Texas driver's license as authorized by the Texas Transportation Code. A driving record verification will be conducted. Applicants for positions for which City driving is an essential function must meet the standards of the program: age 18 or older, current applicable driver's license, proof of insurability, and no more than six (6) points assessed on Driver Record Evaluation ( DRE ) based on Department of Public Safety ( DPS ) Driver Record Report. This position falls under the COA safe driver program requirements. Pay Range Commensurate Hours Normal business hours: Monday through Friday, 8:00 am-5:00 pm. Additional hours will be required on evening, weekends, and holidays per business need. Job Close Date Type of Posting External Department Parks & Recreation Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 200 S Lamar Blvd, Austin, TX 78704 Preferred Qualifications Preferred Qualifications: Demonstrated experience related to a spectrum of direct recreation program delivery, including but not limited to program development, program execution, program evaluation, budget management, pricing strategies, program life cycles and equity. Demonstrated experience related to best practices and standards related to the National Parks and Recreation Commission for Accreditation of Parks and Recreation Agencies and/or serving as an executive lead within an accredited agency. Key Competencies: Achieves Results - Has the ability to achieve organizational goals and objectives. Planning Priorities - Recognizes, plans, focuses upon, and works toward what is most important or critical. Communicates Effectively - Demonstrates the ability to convey and receive information and ideas in an open, clear and articulate way with respect to cultural differences and others' perspectives. Exercises Leadership - Uses appropriate judgment to handle critical, problematic or a striking set of conditions with focus, ownership and accountability. Thinks Strategically - Enables others to better understand and implement the vision and strategy, while being the aligned forward thinker; has the ability to formulate and communicate sound business strategy and implement it in a clear and consistent manner. Employee Development - Recognizes strengths and areas for improvement in others and provides opportunities, guidance, and encouragement to build skills and capacity. Demonstrated understanding and application of the concepts related to employee engagement, diversity, belonging, inclusion, as well as the contexts and cultures within the organization. Community Collaborator - Has experience in collaborating and presenting to internal and external stakeholders on projects and programs that might include public outreach, council updates and program implementation. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. 1. Assists the Director in managing the operations and direction for the department within the context of strategic goals and objectives. 2. Assists the Director in developing and maintaining policies and regulations pertaining to parks and recreation; ensures compliance with all local, state and federal regulations and laws governing department activities. 3. Manages and monitors a variety of operations to ensure success and implementation of City and departmental objectives. 4. Directs personnel and activities of one or more divisions related to recreational services and the operation of municipal parks and facilities. 5. Develops and oversees the implementation of long-range goals and strategies addressing the need for recreation facilities, and plans for the establishment of the facilities. 6. Prepares long-range planning and capital improvements. 7. Assists the Director in evaluating and improving existing programs and services, and in initiating new services as required to meet customer needs. 8. Reviews diverse divisional programs to set and adjust priorities and policies. 9. Establishes and monitors management controls for administration and fiscal procedures. 10. Prepares and helps administer operational budgets, and forecasts department revenues and expenses; oversees multiple funds including capital improvement project funds. Assists in identifying and accessing resources to improve overall service delivery effectiveness. 11. Attends public meetings (boards, commissions, City Council, neighborhood groups, etc.) and professional conferences as representative of the department. Identifies and responds to community concerns consistent with established policies. 12. Represents the City and department at public meetings and staff conferences. 13. Assists the Director in administering and overseeing service contracts, use/management agreements, and other similar documents pertinent to the operation of a municipal park system. 14. Prepares business planning reports, memoranda and correspondence on departmental policies and activities. Responsibilities- Supervision and/or Leadership Exercised: Responsible for the full range of supervisory and management activities including selection, training, evaluation, counseling, and recommendation for dismissal. Provide management level leadership to implement the strategic goals and direction for the department. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of the principles, practices and methods of park and recreation administration including business plan development. Knowledge of municipal government budget planning and preparation, and public administration financing and purchasing regulations. Knowledge of public relations, marketing and public information concepts and practices. Knowledge of environmental regulations related to public lands, urban preserves, and recreational facilities and waterways. Knowledge of development, maintenance and construction of recreation facilities; project management skills. Knowledge of modern management and personnel principles and practices. Knowledge of research techniques, methods, and procedures. Skill in developing, implementing and evaluation various recreational activities and programs. Skill in selecting, developing and evaluating staff to accomplish departmental objectives. Skill in communicating effectively orally and in writing to include public speaking. Skill in establishing and maintaining effective working relationships with other City employees, citizen groups and the general public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires a Bachelor's degree in Recreation and Parks Administration, Recreation and Resources Development, Public Administration or related field, plus five (5) years of progressively responsible upper management level experience in public parks or recreation programs or a related field. A Masters degree may substitute for two (2) years of experience. Do you meet this minimum qualification? Yes No * If identified as a top candidate, do you agree to a Criminal Background Investigation (CBI)? Yes No * Briefly describe how your background, education, and experience align with the preferred qualifications of this position. (Open Ended Question) Optional & Required Documents Required Documents Cover Letter ResumeOptional Documents

Announcement Number: 1505734753 Carson City: 1830 College Parkway, Suite 100 Carson City, Nevada 89706 - Telephone (775) 684-2999 - Fax (775) 684-2998 Las Vegas: 3300 W. Sahara Avenue, Suite 425 Las Vegas, Nevada 89102 - Telephone (702) 486-2750 - Fax (702) 486-2758 www.business.nv.gov STATE OF NEVADA DEPARTMENT OF BUSINESS AND INDUSTRY OFFICE OF THE DIRECTOR UNCLASSIFIED JOB ANNOUNCEMENT Posted - November 19, 2019 Deputy Director - Administration Recruitment Open To: This is an open competitive recruitment, open to all qualified applicants. Résumés will be accepted until the position is filled. All résumés will be accepted on a first come, first served basis. This unclassified position is appointed by and serves at the pleasure of the Director of the Department of Business and Industry. AGENCY RESPONSIBILITIES: The Department of Business and Industry is a diverse organization that is comprised of 11+ unique divisions: Attorney for Injured Workers, Government Employee-Management Relations Board, Financial Institutions Division, Housing Division, Division of Industrial Relations, Division of Insurance, Labor Commissioner, Real Estate Division, Taxicab Authority, Nevada Transportation Service Authority, and Mortgage Lending Division. The Department's mission is to encourage and promote growth and development of business within the State of Nevada, while protecting the public through fair and consistent regulation of business and industrial enterprises in accordance with Nevada Revised Statutes. APPROXIMATE Annual Salary: Up to $110,211 plus benefits * (Salary range reflects retirement (PERS) contributions by both the employee and employer. An employer paid contribution plan is also available with a reduced gross salary.) Benefits: The State benefits package includes a retirement system, paid health, vision, dental, life and disability insurance; 11 paid holidays, and paid sick and annual leave. Other employee paid benefits such as deferred compensation plans are available. POSITION DESCRIPTION: This position reports to Director of the Department of Business and Industry. The Deputy Director of Administration functions out of the Director's office and works closely with the Director and Deputy Director of Programs in providing leadership and support to all of the Divisions within the Department. This position is responsible for working closely with Division Administrators, Division of Human Resource Management, Attorney General's Office and others as required. This position STEVE SISOLAK Governor TERRY J. REYNOLDS Director will be the primary contact for all human resources and personnel issues impacting the Department including, tracking and responding to grievances, assisting in reclassification issues, testifying at the Personnel Commission, and working with Divisions and the Division of Human Resource Management on any other human resources and personnel issues. Additionally, this position will assist in the formulation, development and monitoring of comprehensive agency and/or program budgets; solving fiscal issues impacting the Department; will research and compile information regarding proposed purchases, expenditures and contracts; prepare and present oral and written justifications for budget proposals or legislation to the Legislature or other State bodies; compare expenditures against spending authority; approve transactions; develop revenue and expenditure forecasts by analyzing historical fiscal data and trends and assessing program needs. This position will also ensure that all divisions within the department are adhering to departmental policies relating to administration, these include: personnel, fiscal, information technology, and other related administrative functions, and will take a leadership role in developing consistent and effective policies and practices across the divisions. QUALIFICATIONS/REQUIREMENTS: • At least five years of progressively responsible experience in management and administration, preferably in personnel or human resources management; • Four-year college degree, master's degree preferred in business or public administration, economics, political science, human resources management, or related field, or management equivalent; • Proven ability to read, analyze and interpret policies and procedures, statutes and regulations. POSITION LOCATION/TRAVEL: Carson City, Nevada. Periodic in-state travel required. LETTERS OF INTEREST AND RESUMES WILL BE ACCEPTED UNTIL THE POSITION IS FILLED All letters of interest and resumes will be accepted on a first come, first served basis. Hiring may occur at any time during the recruitment process. Please provide three professional references and include address and telephone number. SUBMIT LETTERS OF INTEREST/ RESUMES/DIRECT INQUIRIES TO: Submit resume, cover letter and three professional references to: Leslie Olson, Executive Assistant to the Director Department of Business and Industry 1830 E College Parkway, Suite 100 Carson City, NV 89706 leslie.olson@business.nv.gov In subject line please reference: Deputy Director, B&I The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. Closing Date/Time: Until recruitment needs are satisfied

The Position Assistant to the Health Services Director (Department Public Information/Communications Officer) Bargaining Unit: Management - Mgmt Classes, Classified & Exempt Contra Costa Health Services is looking for a seasoned, dynamic, and results driven individual to serve in the capacity of Assistant to the Health Services Director with a primary focus in the area of public information and communications. If you are looking for an exciting opportunity to be a part of an organization that strives to improve the health and wellbeing of all residents of Contra Costa County this may be the right opportunity for you. The appointee will serve at the pleasure of the Director of Health Services. As the key media contact for the Health Services department, you will play a vital role in developing and maintaining a social media presence for the department and managing the Community Education and Information unit which is comprised of community media relations specialists, a web producer, and a graphic artist. As a part of the Senior Management team of Health Services, you will work closely with division heads to provide guidance with strategic communications planning. The successful candidate will have: excellent writing and oral presentation skills, a commanding presence, expert knowledge of current and emerging media platforms and trends, the ability to communicate effectively to various internal and external customers, the ability to respond to sensitive matters appropriately, quickly, and succinctly, and to effectively lead a team. The Health Services Department employs over 4,700 individuals and serves the residents of Contra Costa County by providing critical services and safety net care through divisions that include the County Hospital (CCRMC) and Ambulatory Clinics; Environmental Health; Hazardous Materials Programs; Behavioral Health; Emergency Medical Services; Public Health; Health, Housing and Homeless Services, and the Contra Costa Health Plan. APPLICATION EVALUATION DATE: December 9, 2019 Typical Tasks Represents the Director or department at meetings when designated or speaks before community organizations and generally acts as a liaison to the public Creates partnerships with various community groups and leaders Coordinates strategic grant seeking activities among divisions and programs Provides administrative support to Service Excellence and Reducing Health Disparities efforts Codifies practices and policies of Contra Costa County Health Services Department Participates in Emergency Planning activities and serves as a member of the CCHS Emergency Management Team Prepares policy documents for signature by the director Requests data in the form of statistics, reports, or correspondence needed by the Director in connection with the ongoing management of the Department As assigned, gathers, reviews and analyzes information and materials and prepares reports and recommendations to the Director As a member of senior staff, advises the Director on technical matters and the formulation of policy Interacts regularly with other members of senior staff on a variety of complex sensitive policy and administrative issues Provides and promotes excellent customer service for all internal and external customers Minimum Qualifications License Required: Possession of a Valid California Motor Vehicle Operator's License. Out of State valid Motor Vehicle Operator's License will be accepted during the application process. Education : Possession of a Bachelor's degree from an accredited college or university in Business Administration, Journalism, Communications, Public Administration, Healthcare Administration, or a closely related field. Experience : Four (4) years of full-time or its equivalent experience working in public relations or journalism in any setting, or in an administrative capacity in a health services agency or program. Selection Process Following a review of the applications, a select group of the most qualified candidates will be invited to an interview with the Director. If you have any questions regarding this position, please contact: Health Services Personnel, Human Resources Analyst: Larita Clow Larita.Clow@cchealth.org Re:Assistant to the Health Services Director - Exemptposition CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identify, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law.

Announcement Number: 1194318002 Steve Sisolak Governor Deonne E. Contine Director Robin Hager Deputy Director STATE OF NEVADA DEPARTMENT OF ADMINISTRATION DIRECTOR'S OFFICE 515 E. Musser Street, Suite 300 | Carson City, Nevada 89701 Phone: (775) 684-0299 | admin.nv.gov | Fax: (775) 684-0298 Deputy Director(s) - Department of Indigent Defense Services The Department of Indigent Defense Services (IDS) is accepting applications for two positions of Deputy Director. IDS is located in Nevada's State Capitol, Carson City, near beautiful Lake Tahoe in Northern Nevada. The area blends a mix of old-fashioned charm and history with modern cultural opportunities, a destination location to live, work and play. SUMMARY: The Deputy Directors perform a wide variety of administrative and support functions that enable the Department of Indigent Defense Services to function effectively. With Nevada's public defense reform efforts, these positions will be tasked with addressing dynamic and challenging issues, as well as assisting the Board on Indigent Defense Services in becoming a strong resource for public defenders and counties in Nevada. Under the direction of the Executive Director, duties include: • One Deputy Director oversees the provisions of Indigent Defense Services in counties whose population is less than 100,000 including oversight of the State Public Defender, determining that attorneys providing services meet eligibility requirements, developing and providing continuing legal education, identifying and encouraging best practices for delivering the most effective indigent defense services, providing assistance to counties that must revise the manner in which indigent defense services are provided including developing a plan and estimating the cost to carry out the plan. • One Deputy Director is responsible for reviewing the manner in which indigent defense services are provided throughout the state including obtaining information relating to caseloads of attorneys providing indigent defense services, conducting on-site visits of court proceedings throughout the state to determine the manner in which indigent defense services are provided, ensuring that minimum standards and court rules regarding the provisions of indigent defense services are being followed, verify reimbursement or other practices which may violate rules of the Board are used and confirm representation of indigent defendants is being provided in an effective manner. This Deputy Director will be responsible for recommending a corrective action plan for counties which do not meet the minimum standards for the provision of indigent defense or is in any other manner deficient in the provision of indigent defense. MIMIMUM Qualifications: Applicants must hold a Juris Doctor degree and be licensed to practice law in the State of Nevada. In addition, most competitive applicants should have the following: • Knowledge of Nevada's criminal court system, legal terminology, procedures, and legal ethics. • Experience developing and implementing strategic plans, performance measurements and personnel evaluations. • Computer literacy, including but not limited to, the use of Microsoft Office applications, databases or case management systems, and the Internet. Effective English usage including: spelling, proofreading, punctuation and grammar. • Incumbents must be able to prioritize multiple work assignments, meet deadlines and work under pressure. • Preference may be given to candidates who have: o Experience working as a public defender; o Experience collecting and analyzing data; and o Knowledge of public defense standards promulgated by national and state organizations. Annual Salary: Up to $139,346* (Employee/Employer Paid Retirement Plan) *Salary reflects Public Employees Retirement System (PERS) contributions by both the employee and the employer. An employer paid contribution plan is also available with a reduced gross salary. Benefits: The State of Nevada offers an excellent benefit package that includes a retirement system, paid health, vision, dental, life and disability insurance; 11 paid holidays; and paid sick and annual leave. Other employee paid benefits such as deferred compensation plans are available. LOCATION/TRAVEL: Both positions will be based in Carson City. In-state travel is required. TO APPLY: Applicants interested in either Deputy Director position must submit the following: a detailed description of educational achievement and employment history, including the name and address of employers, scope of responsibility. Incomplete applications will not be considered. Resumes will be accepted until positions are filled and announcement has been removed. Please reference the following in the Subject field: First Initial Last Name/Deputy Director IDS. Tawny Polito Executive Assistant to the Director 515 E. Musser Street, 3rd Floor Carson City, NV 89701 E-mail: tpolito@admin.nv.gov Hiring is done without regard to race, color, religion, national origin, sex, age, or disability. In addition, preference may be given to veterans who qualify under state and federal laws and regulations. Closing Date/Time: Until recruitment needs are satisfied

FILING DATES: 08/04/2015 - UNTIL THE NEEDS OF THE SERVICE ARE MET AND IS SUBJECT TO CLOSURE WITHOUT PRIOR NOTICE EXAM NUMBER: Y5463F OPEN COMPETITIVE JOB OPPORTUNITY DEFINITION: The Medical Director I provides key leadership to the clinical program at Martin Luther King (MLK) Outpatient Center (OPC) and works integrally with other senior executive leadership to craft the vision for clinical services. The Medical Director I participates with the executive leadership team to develop initiatives that more broadly impact operations of the OPC. This highest-level clinical leader participates in DHS Enterprise meetings and activities. The Medical Director I provides clinical oversight to all ambulatory services rendered and manages a clinical leadership team of physicians in specialty care primary care, ancillary services, the Urgent Care Clinic, and the Ambulatory Surgery Center. The Medical Director I supervises the Nursing Program; works closely with MLK Community Hospital to ensure smooth transitions across the continuum of care and participates in other inter-agency clinical initiatives as appropriate. The Medical Director I holds responsibility for quality monitoring and the facility quality improvement program, credentialing and privileging, recruitment and discipline of the clinicians, operational activities as they pertain to direct patient care, patient safety and risk management activities. Essential Job Functions Engages collaboratively with the Executive Leadership Team, participating in monthly Executive Committee meetings and more frequently as needed. Develops and implements innovative new programs in clinical departments. Drives collaborative relationship with MLK Community Hospital. Chairs the Quality Improvement Committee and participates in planning and development meetings in support of this critical program as needed. Provides key Executive Leadership to the Care Improvement Team Program as well asoversight to Root Cause Analysesfor sentinel events as needed and supervises the Infection Control, Patient Safety, and Risk Prevention Programs. Chairs the Medical Executive Committee, which communicates key leadership initiatives out to mid-level clinical leadership and to the rest of the clinical team. Develops clinical templates and provides oversight to patient scheduling; works collaboratively with finance and operational teams to develop workflow that engenders best patient experience and most efficient processes. Oversees all hiring of clinicians, distribution of clinical efforts across the program, Policy and Procedure Program at MLK OPC, Member Service Program, as well as Credentialing and Privileging. Manages budgets for contract clinicians. Engages with electronic resources, including but not limited to ORCHID EMR to improve team communication and to participate in meaningful population management. Engages in supervision of physicians, nurse practitioners, and physician assistants including allocation of duties, determining scope of practice, and driving innovation. Represents MLK OPC on DHS Enterprise work groups, including the Clinical Operations Committee, the Monthly Medical Directors Meeting, and the Monthly Empanelment Meeting. Oversees eConsult reviewers at the facility level and intercedes as needed when issues arise;interfaces with the eConsult team and centralized Appointment Scheduling Center to ensure consistent patient volume. Participates in EMR and ORCHID development as appropriate, both at a local and at a DHS enterprise level. Supervises a minimum of 8 clinical leaders, including Associate Medical Director, Nursing Director, Director of Continuity Care, Director of Surgical Specialties, Director of Ophthalmology, Director of HIV Care, Director of Quality and Risk Management, provides oversight for the Director of the Ambulatory Surgery Center. Completes time and attendance monitoring for all direct reports. Ensures compliance with DHRgoals for direct reports andDHR training requirements for entire clinical programs, including contract clinicians, are achieved. Provides direct patient care to patients receiving specialty services in the Patient-Centered Medical Home for a minimum of 4 hours per week; completes patient careactivities such as communication with patients and/or nursing staff to achieve treatment goals, interprets outstanding labs, engages in necessary written communication and completes other required patient care documentation or forms. Requirements SELECTION REQUIREMENTS: Certification by an American Specialty Board* -and- three (3) years of medical administrative** experience. LICENSE: California State Physician and Surgeon's Certificate authorized by the Board of Medical Examiners of the State of California. A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS II - Light : Light physical effort which may include occasional light lifting to a 10 pound limit, and some bending, stooping or squatting. Considerable walking may be involved. DESIRABLE QUALIFICATIONS: Experience in directing and overseeing the clinical program of a very large Outpatient Center with at least 25 multiple clinics. Experience working with other healthcare organizations and agencies in coordinating patient care. Experience in personnel such as recruitment, hiring, resource allocation, and employee discipline. Additional Information SPECIAL REQUIREMENT INFORMATION: *In order to receive credit for the required certificate under the Selection Requirements, you must submit a legible copy of the certificate with the application at the time of filing or within fifteen (15) calendar days of filing on line. **Medical administrative in the County of Los Angeles is defined as: planning, organizing, developing, staffing and controlling of a health facility, clinic, unit, ward or program. The required license and/or MUST be current and unrestricted ; conditional, provisional, probationary or restricted licenses and/or certificate will NOT be accepted. SPECIAL INFORMATION: Appointees may be required to work any shift including evenings, nights, weekends and holidays. AVAILABLE SHIFT: Any Shift EXAMINATION CONTENT: This Examination will consist of an evaluation of training and experience based upon application information and desirable qualifications weighted 100%. Candidates must achieve a passing score of 70% or higher on the examination in order to be added on the eligible register. VACANCY INFORMATION: The eligible register for this examination will be used to fill a vacancy at MLK-OPC. ELIGIBILITY INFORMATION: Applications will be processed on an "as-received" basis and those receiving a passing score will be promulgated to the eligible register accordingly. The names of candidates receiving a passing grade on the examination will be added on the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation. No person may compete in this examination more than once every twelve (12) months. APPLICATION AND FILING INFORMATION: APPLICATIONS MUST BE FILED ONLINE ONLY. APPLICATION SUBMITTED BY U.S. MAIL, FAX OR IN PERSON WILL NOT BE ACCEPTED. Apply online by clicking on the "Apply" tab for this posting. You can also track the status of your application using the website. All information is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing VERBIAGE from the Class Specification and Minimum/Selection Requirements serving you as your description of duties WILL NOT be sufficient to demonstrate that you met the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED. This examination will remain open until the needs of the service are met. Application filing may be suspended at any time with or without advance notice. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the requirements. Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, description of work performed and salary earned. If your application is incomplete, it will be rejected. Applications electronically received after 5:00 p.m., PST, on the last day of filing will not be accepted. NOTE: If you are unable to attach required documents, you must fax them to (323) 869-0942 or e-mail the documents to the exam analyst within 15 calendar days of filing online . Please include the exam number and the exam title. SOCIAL SECURITY NUMBER: All applications must enter a valid social security number at the time of filing. Entering anything other than a valid social security number (i.e. 000-00-0000, 111-11-1111. etc.) will result in an automatic rejection of your application. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For Candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID AND PASSWORD: All applicants must file their applications online using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. DEPARTMENT CONTACT MeriSnkhchyan, Exam Analyst (323) 914-8023 msnkhchyan@dhs.lacounty.gov ADA COORDINATOR PHONE: (323) 869-7124 CALIFORNIA RELAY SERVICES PHONE: (800) 735-2922 Closing Date/Time:

About Our Job This posting will accept applications until November 24th. Please apply as soon as possible. About Denver Human Services Denver Human Services provides assistance benefits and protection and prevention services to one in three Denver residents. Assistance programs include food, cash and medical benefits, child care, child support, Employment First, veterans' services and general assistance for eligible Denver residents. Protection & Prevention services are provided via child, youth and adult protection, along with community-focused programming, including in-home services, designed to strengthen families and prevent future occurrences of abuse or neglect. The Facilities, Safety & Security Division (FSS) of Denver Human Services is seeking a highly qualified individual to serve as the Deputy Director. The Deputy Director will supervise staff and oversee major functional areas within FSS, including serving as the DHS safety officer and leading the security team of HSS contractors. In this role, the selected individual will report to the Director of Facilities, Safety & Security. The selected candidate will have a proven track-record of leadership, integrity, discretion and a commitment to the work of Human Services. Generally, the Deputy Director: Provides leadership and daily management of the security unit supervisors. Maintains open communication with customers on security issues. Monitors contracts and expenses to stay within budget. Provides performance feedback to direct reports on a regular basis, throughout rating year and assures that all goals are current and that all annual performance reviews are completed by due date. Performs all administrative supervisory functions, including compliance with Citywide time, pay and leave procedures (ex. approves Kronos timesheets for each direct report). Submits new policies and procedures (as needed) according to agency policy and procedure process. Provides input to the Division Director of Facilities, Safety & Security regarding policies and procedures and provides updates as necessary. Ensures that procedures for all functional areas are kept current and accurate; provides quarterly safety reviews on a quarterly basis to Denver Human Services Executive Management Team. As appropriate, solicit and analyze proposals from contractors to perform various repairs and special maintenance. Develops safety policies and procedures that are proactive, to ensure the safety of staff and customers. Manages the day to day of all security matters to include contract compliance with current City of Denver Security contract vendor. Will also work in close coordination daily with City of Denver police officers assigned to Denver Human Services. Must be able respond to all security issues in a timely manner while ensuring that security staff provide the highest level of customer service. Will also serve as the Denver Human Services Safety officer with coordination responsibilities conduct shelter in place drills, and evacuation drills. Safety officer will update the agency's disaster recovery plan. Coordinates and leads staff training to ensure safety and compliance with state/federal regulations. Responds to immediate safety issues to maintain a functioning educational environment. Provides daily management for service delivery of custodial and building maintenance for DHS facilities within budget. Ensures that amounts charged for both routine and unusual maintenance items are appropriate, accurate, and reasonable. Reports to the Division Director for Facilities, Safety & Security in primarily managing all issues related to the Denver Human Services Safety and Security programs. Assists with Annual budget requirements, capital funding bond projects, purchasing requirements, provide daily facility custodial supervision, space management and planning, facility work orders with a basic knowledge of facility heating and cooling systems and building infrastructure requirements. Completes other projects and duties as assigned. About You Our ideal candidate will have: Experience in facilities, safety, and/or security management Experience with workers' compensation administration High motivation with a positive attitude, a focus on teamwork, and customer services mindset We realize your time is valuable so please do not apply if you do not have at least the following required minimum qualifications: Education requirement: Bachelor's Degree in Business Administration or a related field based on a specific position(s). Experience Requirement: Three (3) years of supervisory experience. Education/Experience Equivalency: Two (2) years of the appropriate type and level of experience may be substituted for each required year of post-high school education. Additional appropriate education may be substituted for the minimum experience requirements. License/Certifications: Requires a valid Driver's License at the time of application. About Everything Else Job Profile CA2750 Manager To view the full job profile including position specifications, physical demands, and probationary period, click here . Position Type Unlimited Position Salary Range $81,572.00 - $130,515.00 Starting Pay Based on education and experience Agency Denver Human Services The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law. For information about right to work, click here for English or here for Spanish.

Announcement Number: 419145599 Telephone: 775-684-1100 ● Fax: 775-684-1108 ● Web: ag.nv.gov ● E-mail: aginfo@ag.nv.gov Twitter: @NevadaAG ● Facebook: /NVAttorneyGeneral ● YouTube: /NevadaAG AARON D. FORD Attorney General KYLE E.N. GEORGE First Assistant Attorney General CHRISTINE JONES BRADY Second Assistant Attorney General STATE OF NEVADA OFFICE OF THE ATTORNEY GENERAL 100 North Carson Street Carson City, Nevada 89701 November 15, 2019 JESSICA L. ADAIR Chief of Staff RACHEL J. ANDERSON General Counsel HEIDI PARRY STERN Solicitor General Position Announcement Open Competitive Administration Division/Attorney General's Office POSITION TITLE: Deputy Communications Director DUTY STATION: Carson City, Nevada Las Vegas, Nevada GROSS Salary: $51,573.60 - $63,340.00 (Employee/Employer Paid) $44,996.40 - $55,258.00 (Employer Paid) POSITION STATUS: Exempt (FLSA); serves at the will of the Attorney General; employment is contingent upon completion of NCIC/NCJIS and a fingerprint criminal history check. DUTY STATION AND HOURS: The position may be filled in Carson City or Las Vegas depending on the quality of the applicants. The hours will gen- erally be Monday through Friday, 8:00 a.m. to 5:00 p.m., although early morning, evening and weekend hours may be required. There may also be travel and overnight stay required for media announcements and events con- ferences, and working groups outside of the duty station. POSITION SUMMARY: Under the direction of the Communications Direc- tor, the Deputy Communications Director may be asked to draft press releas- es; assist with responses to media inquiries; develop talking points for speeches, media events and interviews; review and draft memos and letters, assist with the creation and set up of press conferences; monitor and assem- ble national and statewide news on a daily basis for issues related to the work of the office; write/manage content for office's social media sites; assist in the production of PSAs, commercials and videos; and work on website up- dates and changes. Additional duties may include assisting other staff, in- cluding the Attorney General, First Assistant Attorney General and Chief of Staff on a variety of media relations issues and special projects as needed. This position may also require mentoring and supervising communications interns. In addition to these duties, the Deputy Communications Director will also oversee the work of the Director of Constituent Services, and all work related November 15, 2019 to the office's Constituent Services Unit. This position will involve working closely with related staff, office managers and the Investigations Division. These duties may include assisting the Director of Constituent Services with training protocols and management; attending and providing input at regular team meetings; creating constituent letters; responding to constituent com- plaints, inquiries and requests; and other duties that help enable and main- tain the function of this unit. POSITION CHARACTERISTICS: The candidate selected will have a high degree of proficiency in writing and public speaking ability, as well as the ability to communicate effectively with the media and public. The selected candidate will demonstrate the capacity to establish successful interpersonal relationships, plus excellent organization and time management skills. POSITION REQUIREMENTS: Knowledge of journalism or communica- tions through a degree or relevant experience; strong writing and oral com- munication skills; research skills; experience with news media, graphics, pho- tography, and video editing preferred, but not required; ability to work on a deadline and manage multiple projects in a fast-paced environment; excep- tional attention to detail; skilled in or able to quickly learn Word, Excel, Pow- erPoint, and online collaboration tools; willingness to travel. Nevada ties are a plus. Fluency in Spanish language preferred, but not required. MINIMUM EDUCATION AND BACKGROUND: Applicants should hold degrees in journalism, communications, English or a related field. Those with at least two years of experience in communications or journalism, and experi- ence managing staff are preferred. PHYSICAL DEMANDS: This position requires the requisite mobility to work in a typical office setting and to use standard office equipment. This po- sition requires travel to various offices and facilities in various parts of Neva- da. This position also requires vision capable of reading extensive printed materials and material on a standard size computer screen, and unimpaired hearing and speech sufficient to clearly and effectively communicate in per- son and telephonically from various venues and locations. Candidates must be able to speak in a clear and understandable manner, and to hear and re- spond to questions posed. Accommodation may be made for some of these physical demands for otherwise qualified individuals who require and request such accommodation. This Position Announcement lists the major duties and requirements of the position, but is not all-inclusive. The successful applicant may be expected to perform additional job-related duties and may be required to have or develop additional specific job-related knowledge and skills. November 15, 2019 Applicants should e-mail a cover letter (which should include how you heard about the position), resume, two writing samples, and a list of references no later than close of business on DECEMBER 13, 2019 to: Office of the Attorney General Monica C. Moazez, Communications Director 555 E. Washington Avenue, Suite 3900 Las Vegas, Nevada 89101-1068 E-mail: MMoazez@ag.nv.gov The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, na- tional origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensa- tion and/or wages. Closing Date/Time: 12/13/19

Introduction SFO is a world-class, award-winning airport that serves nearly 58 million passengers annually. SFO offers nonstop flights to 51 international cities on 43 international carriers. The Bay Area's largest airport also connects nonstop with 86 U.S. cities on 12 domestic airlines. SFO's mission is to provide an exceptional airport in service to our communities, and its core values are safety and security, teamwork, excellence, and care. The airport is committed to redefining air travel by providing the highest level of service to our guests. The Airport, an enterprise department of the City & County of San Francisco, has a workforce of approximately 1,700 City employees and strives to be a diverse, equitable, and inclusive employer . For more information, visit www.flysfo.com and watch this video about careers at SFO . Appointment Type Permanent Exempt (PEX) full-time, up to 36 months. This position is exempt from Civil Service rules pursuant to San Francisco Charter Section 10.104 and serves at the discretion of Appointing Officer. Appointee must participate and be successful in a Civil Service Examination process for this classification and be selected through an open competitive process in order to be considered for a permanent appointment. Position Description The Director of Customer Care will be responsible for revolutionizing the guest experience and influencing organization-wide commitment to SFO's vision, including assessing, analyzing and driving the overall quality of the guest experience at the Airport. The Director of Customer Care will define and direct the Airport's guest experience culture by embedding service in all levels of the organization and engaging staff. This position will create a service-oriented culture by defining, developing and executing the guest experience in a way that exemplifies SFO's mission, core values, and strategic plan. This position will lead a number of guest-facing functions, and will be responsible for monitoring, coordinating and evaluating the work of all divisions as it relates to the experiences that SFO delivers to its guests. The Director of Customer Care will report to the Chief Operating Officer and manage a team which includes the Director of Guest Experience, Guest Services Manager, Administrative Services Manager, Management Assistant, and SFO's 250 volunteers. The Director of Customer Care will be the voice for guests of SFO and develop the plan to revolutionize the guest experience consistent with the latest technologies and innovative processes. The role is responsible for continuous improvement of the guest experience by influencing and motivating the Airport community to deliver guest centric solutions and drive ease and convenience for our guests. The Director of Customer Care will create a competitive advantage for SFO by delivering fact-based guest understanding and insights that help set strategy and priorities. This means connecting and integrating all guest feedback sources holistically to improve guest satisfaction and the overall experience. The Director of Customer Care will work collaboratively as a strategic insight partner to ensure that all decisions are guest centric. This individual must translate data into passenger insights that are actionable. The essential functions of this position include: Leadership and Influence: Set clear organizational goals and expectations for direct reports using the performance review process, hold team accountable for performance, and assist with their growth and development plans. Develop and implement strategic plans to advance guest experience excellence and innovation, achieve goals and integrate mission objectives into daily operations. Lead by mobilizing Airport Commission and non-Commission staff around a compelling vision and motivating them to make those possibilities real. Forward-thinking, Service-Oriented, Outcome Focused: Continually adopt and test emerging techniques, best practices, and providers and evolve the guest experience program to stay ahead of changes in passenger behavior to give SFO a competitive advantage. Respond to problems quickly with solutions. Drive rapid and continuous improvement including the development of initiatives to proactively improve guest service quality and ensure compliance with service level agreements. Monitor collective impact of all guest experience innovations and services to ensure they achieve overall objectives and meet or exceed leading international Airport standards. Operational and Culture Change Agent: Lead and drive key, mission-critical and innovative cross-functional guest experience initiatives to further enhance their experience, resolve distractions and drive a guest centric approach to deliver SFO's mission. Drive the organizational alignment and accountability for successful outcomes of guest experience initiatives and innovation with functional areas across the Airport community including tenants and service providers. Serve as a change leader by educating, informing and influencing all levels of SFO to connect the guest experience in all of our work. Inclusive and Collaborative Team Builder: Create an environment that encourages accountability, high standards, and innovation to consistently deliver positive operational results. Communicate with leadership to align and obtain input and feedback on strategies, initiatives and experience priorities. Develop and issue correspondence and reports that communicate activities within SFO related to or impacting the guest experience. Relationship Management: Establish communication platforms for experience strategies and culture initiatives (e.g., webinars, immersions, training tools) that engage people at all levels and across the Airport community. Regularly interface with stakeholders to better understand environmental factors impacting current and future experience initiatives and to provide regular updates. Empathically address guest concerns in a manner consistent with SFO's mission and core values. Experience and Innovation Excellence: Manage guest experience program to ensure unforgettable experiences through unmatched services. Leverage data and Key Performance Indicators (KPI) to prioritize improvements efforts, develop effective prescriptive analytics to inform decision-making, and share pertinent data with stakeholders on performance for proactive response. Provide oversight to ensure the appropriate resources are applied to analyze trends, identify root causes of issues, and make improvement recommendations and/or adjustments as appropriate. Budget responsibility: Direct budget development by providing detailed justification and persuasive arguments for proposals or initiatives to fund the projects and team's personnel resources, and activities to achieve its goals and objectives. Direct the preparation and maintenance of a wide variety of statistical, fiscal, and operational reports and studies; and provide executive management with an early warning and practical options to potential cost overruns. Desired candidate will have a track record as an exceptional leader demonstrated by proven results through collaboration and empowerment. The individual will fully embrace SFO's Core Values and have the following personal and professional qualities, skills and demonstrated characteristics: Creative Thinker and Problem Solver: The ideal candidate will have experience owning complex problems and delivering results regardless of impediments and resources. The Director of Customer Care will focus on striking the right balance between dreaming and doing through a versatile and collaborative leadership approach. With a vision for industry-leading guest engagement, the Director of Customer Care will conceive ideas and translate those opportunities into actionable solutions. This leader will have the mental agility to manage paradoxes and complexities in addressing the need for innovation alongside effective execution. Strategic Leader: The ideal candidate will have a proven record of converting strategy into effective execution. As a results-oriented leader, the Director of Customer Care will have demonstrated ability to articulate strategy and lead implementation for multiple guest experience functions. This leader will have the ability to set priorities decisively, work cross-functionally, delegate responsibilities, assure accountability and allocate resources to enhance the overall guest experience. The Director of Customer Care will be a self-starter who is resourceful and entrepreneurial, yet team oriented. Relationship Builder: The ideal candidate will have the ability to build and sustain excellent relationships at multiple levels internally and externally with various stakeholders and fully operationalize guest experience strategizes within the entire organization. A persuasive communicator, the Director of Customer Care will have the ability to foster an atmosphere of collaboration and partnership across SFO with the ability to effectively convince, influence, motivate, manage and coach. The Director of Customer Care's management style will be organized and efficient while at the same time inclusive, allowing for recognition of teamwork. Business Acumen: The ideal candidate will have general knowledge and understanding of Airport operations, safety and security processes and requirements, and the impact on the Airport. An excellent communicator, the Director of Customer Care will have the ability to convey ideas verbally and in writing to multiple levels of the organization in both small and large presentations. The Director of Customer Care will have the ability to think conceptually and effectively translate concepts into practical and executable plans to drive organizational change. This leader will have strong analytical skills, with the ability to articulate and define outcome measures that capture key performance metrics. Nature of Work Involves extensive computer work requiring keyboarding, prolonged sitting, and working in front of computer monitor to perform financial and economic analysis; analyze, manipulate and generate reports. The position requires ability to work effectively with managers, co-workers, contractors and other personnel; and ability to identify issues and problem. Compensation and Benefits As of December 28, 2019, the normal salary range is $155,948 to $199,030. Appointments above this range, up to $230,412 annually based on experience/qualifications, may be considered for a top candidate and require a special approval process. For additional information about the City's benefits package, please visit this site . Other Outstanding Benefits Offered with this Position Medical, Dental, and Life Insurance; Long-term Disability Plan; Flexible Spending Accounts Municipal Executives Flexible Credits Defined Retirement Plan Deferred Compensation; and Social Security Paid Management Training Program; Wellness Program Vacation/Holiday/Sick Time; and Administrative Leave Minimum Qualifications Education Possession of a Bachelor's degree from an accredited college or university; and Experience Six (6) years of managerial experience in guest relations within a complex transportation, hospitality, attraction, "best-in-class" retail or similar highly customer/guest centric environment which includes six (6) years of supervising managers or supervisors. Substitution Education Substitution : Additional qualifying experience as described above may substitute for the education requirement on a year-for year basis for up to two (2) years.(One year of work experience is equal to 30 semester or 45 quarter units). Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted. One year full-time employment is equivalent to 2,000 hours (2,000 hours of qualifying work experience is based on a 40 hour work week). Any overtime hours that you work above 40 hours per week are not included in the calculation to determine full-time employment. How To Apply To Be Considered: The Hawkins Company is working exclusively with SFO Leadership to encourage highly qualified candidates to submit for this outstanding career opportunity. The Hawkins Company will review all written materials submitted and will screen and evaluate all candidates. The most highly qualified candidates will be invited to participate in a formal selection process. This is a confidential process and will be handled accordingly throughout the various stages of the recruitment. References will not be contacted until mutual interest has been established. Candidates are encouraged to apply by January 10, 2020. The position will remain opened until fill. Interested and qualified candidates are encouraged to submit a letter of interest, including major accomplishments, and resume, electronically to sfo.dir.cc@thehawkinscompany.com . Preference is for electronic submissions however materials may be mailed to: The Hawkins Company 8939 S. Sepulveda Blvd., #110-216 Los Angeles, CA 90045 Confidential inquiries are encouraged and should be directed to: Bill Hawkins, 310-348-8800, bill@thehawkinscompany.com or Todd Hawkins, 213-300-9342, todd@thehawkinscompany.com . The candidate selected for employment with the San Francisco Airport Commission is required to obtain Transportation Security Administration (TSA) Security Clearance and qualify for unescorted access to the San Francisco International Airport U.S. Customs Security Area. The top candidate selected will also need to complete a Management Battery Test. For more information about this Management Test (and a suggested reading list) can be found here . Verification Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found here . Verification of qualifying experience, when requested, must be documented on the employer's business letterhead and must include the name of the applicant, job title(s), dates of employment, description of job duties performed, and signature of the employer or the employer's authorized representative. Experience claimed in self-employment will only be accepted if supported by documents verifying income, earnings, business license and experience comparable to minimum qualifications above. Copies of income tax papers or other documents listing occupation and total earnings must be submitted. Employees of the City and County of San Francisco may submit performance evaluations showing duties performed to verify qualifying City experience. City employees will receive credit for the duties of the class to which appointed. Credit for experience obtained outside of the employee's class will be allowed only if recorded in accordance with the provisions of Civil Service Commission Rules. Verification may be waived if impossible to obtain. The applicant must submit a signed statement explaining why verification cannot be obtained. Waiver requests will be considered on a case-by-case basis. Failure to provide the required verification, or request for waiver when requested may result in rejection of application. Note : Falsifying one's education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco. Make sure your application and any attachments to the application submitted at the time of filing are complete and accurate and include details on all experience, education, training and other information that qualifies you for this recruitment. Failure to submit a complete and accurate application at the time of filing may result in your ineligibility for this recruitment or inability to receive full credit for scoring purposes. Any new information concerning work experience, education, training and other information that is submitted after the filing deadline may not be used for scoring or considered to determine whether you meet the minimum qualifications. Conviction History As a finalist for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a finalist. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as: Candidates applying for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code. Candidates applying for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164. Having a conviction history does not automatically preclude you from a job with the City. If you are selected as a finalist, the hiring department will contact you to schedule a fingerprinting appointment. Disaster Service Workers All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. Conclusion Reasonable Accommodation Request Applicants with disabilities who meet the minimum eligibility requirements for this job announcement can find information on requesting a reasonable accommodation here . Terms of Announcement Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at www.jobaps.com/sf . Copies of Application Documents Applicants are advised to keep copies of all documents submitted. Submitted documents become a permanent part of the exam record and will not be returned. The hiring department may require applicants to submit the same documents and/or additional documents at a later date. Right to Work All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States. General Information Concerning City and County of San Francisco Employment Policies and Procedures Important employment information for the City and County of San Francisco can be obtained online here or hard copy at 1 South Van Ness Avenue, 4th Floor. Issued: 11/15/19 Micki Callahan Human Resources Director Department of Human Resources Recruitment ID #: 067457 AIR/VL/650-821-2022 Benefits All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency. For more information about benefits, please click here . Closing Date/Time: Continuous