CITY OF SUNNYVALE, CA
Sunnyvale, California, United States
Description INFORMATION TECHNOLOGY MANAGER Project Management Office Division Regular Full-Time Employment Opportunity The final filing date is Monday, October 7, 2024, at 5:00 pm or after receiving 100 qualified and completed applications, whichever is first. The City of Sunnyvale is seeking a driven, tech-savvy, service-oriented, visionary leader to elevate and manage the Information Technology Department's Project Management Office (PMO) Division while being hands-on in driving successful execution of projects. This Division focuses on project delivery, portfolio and project management, strategic alignment, business process redesign, Request for Proposals (RFPs), requirements definition, and analysis. The ideal candidate will have a proven track record of program management, implementing effective governance to improve internal efficiencies and resource management. They have a strong passion for customer service, process improvement, execution of strategic initiatives and operational enhancements. As an Information Technology Manager, you will be joining a highly service-oriented team of technical professionals and leadership team who are passionate about our customers, community, and technical solutions. Benefits: City contributes 4% of the 7% employee contribution to California Public Employees' Retirement System (CalPERS) for classic members City contributes 2% of an employee's gross pay to a deferred compensation plan City provides fully employer-paid medical, dental, and vision benefits. California Public Employees' Retirement System (CalPERS) Pension 11 paid Holidays, plus 30 hours* of Floating Holidays and 60 hours* of Management Leave (*Prorated based on date of hire) Paid Time Off (PTO) accruals Retiree medical benefit The City does not participate in Social Security Potential hybrid schedule after probationary period Onsite gym The ideal candidate will have: Experience implementing or establishing a Project Management Office (PMO) or set of project management standards across an organization. Experience with PMI-based Project Management, Portfolio Management and Program Management Methodologies; PMP, PgMP and/or PfMP certified a plus. The ability to build consensus and help other departments uphold the standards and priorities of the PMO. Work experience with implementing major, complex systems or business process changes. Work experience coaching and mentoring staff and establishing staff performance goals and improvement plans. Work with various levels of customers to provide guidance on defining requirements and establishing project scope. Experience utilizing Project Portfolio Management (PPM) tools to provide oversight and management of all IT projects across an organization. Knowledge and experience with change management and how to help clients and support teams transition from projects to operations. Knowledge of LEAN Business Process Re-Engineering, Kaizen or SixSigma principles Experience with establishing performance-based metrics and KPIs. DEFINITION: Under administrative direction of the Chief Information Officer (CIO) / Director of Information Technology, plans, organizes, directs, and coordinates the activities of a major operational division or function of the Information Technology (IT) Department, and performs related work as required. Currently, three such divisions exist: The Applications and Analytics Division delivers secure and reliable IT applications and reporting tools. These include on premise, hosted (vendor and/or cloud), and software as a service (SaaS) solutions. The Infrastructure Division provides the City with a stable IT infrastructure (radio, telephone, server and storage) and connectivity support. This includes oversight over the department's field technicians, centrally managed service desk, client support services, IT security, and the City's Co-Location facility (i.e., data center) and disaster recovery site. The Project Management Office (PMO) manages a portfolio of Citywide and department-specific IT projects. The PMO uses Project Management Institute (PMI) best practices, assesses needs, conducts research, establishes standards, and develops project timelines with cost estimates. DISTINGUISHING CHARACTERISTICS Positions in this classification are responsible for developing, administering and evaluating the operations of a major division of the Information Technology Department, such as applications development, business systems support, business intelligence/report writing; or infrastructure support, IT security; or portfolio / project management; and customer service. Incumbents are expected to independently perform specialized analysis and research on new and current program functional activities. This classification exercises direct supervision over professional, and technical support staff. The Information Technology Manager is responsible for assisting the CIO / Director of Information Technology in the management of the Information Technology Department, carrying out the mission of the department and implementing the IT Strategic Plan. Essential Job Functions ESSENTIAL JOB FUNCTIONS: (May include but are not limited to the following): Manages one or more of the functions of the Information Technology Department, including, application development, configuration and maintenance; application and database upgrades; database administration; systems maintenance and troubleshooting; systems security administration; report generation; maintenance of specialized software; network administration (data/voice); server and storage administration; centralized information technology and computer support; consolidated communication operations; IT security management; cybersecurity protection and awareness; wireless communication operations; service desk operations; development of project management protocols, project management, assistance and oversight, portfolio management and reporting; customer training, knowledgebase, and general IT support. Evaluates divisional work programs and activities: formulates and recommends improvements; works with other divisions to coordinate workflow and business processes; develops and adapts work methods and procedures to meet divisional and department needs. Serves as a resource to City staff regarding informational technology policies, procedures and practices; consults with department directors and managers on business intelligence and information technology needs, capabilities and problems; conducts research and analysis of complex technical issues; makes recommendations to increase operational efficiencies. Participates in assessment of hardware and software needs and acquisition; participates in design review of complex or critical applications, new development or modifications; evaluates major products for efficiency and effectiveness; directs analysis of applications software for overall functional capability, operational efficiency and maintainability; and, recommends software replacement or major revisions. Develops and prepares reports and correspondence for technical and departmental staff, and Elected Officials. Assists with department budget preparation, analysis and administration; oversees and monitors the yearly division budget and expenditures; approves invoices and purchases. Participates in the development, implementation and maintenance of division goals, objectives, policies and procedures; assists in the evaluation, development and implementation of department or City-wide goals, objectives, strategic direction, policies and procedures; analyzes and recommends strategies to improve the effectiveness of the organization. Plans, assigns, coordinates, directs and evaluates the work of assigned division staff; reassigns staff as necessary to address critical problems and resolve issues. Maintains expertise in City standard hardware and software products, and awareness of current advances in technology as they relate to City needs, goals and objectives. Represents the Information Technology Department in interdepartmental, interagency and public meetings; participates in IT Governance; serves on committees and task forces, as assigned; establishes and maintains a customer service orientation. Actively participates in and continuously focuses on the reassessment and improvement of current City business and information technology needs and processes. Directs technology projects using industry best practices and Project Management principles, assists other departments in technology implementation projects; manages portfolios of projects and provides portfolio / program updates Establish and maintain relationships with third parties/vendors Adhere to change management standards and operations Successfully manage the relationship with the client and all stakeholders Manages performance measures and key performance indicators (KPIs) applicable to their division and supports the IT Strategic Plan. May act as the Chief Information Officer / Director of Information Technology in his/her absence, as assigned. If assigned to the Project Management Office, may perform any combination of the following: Manage the portfolio(s) of IT projects across the City Design and implement IT project management protocols for the City Coordinate internal resources and third parties/vendors for the flawless execution of projects Ensure that all projects are delivered on-time, within scope and within budget Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility Ensure resource availability, capacity planning, and allocation Develop detailed project plans to monitor and track progress Manage changes to the project scope, project schedule, and project costs using appropriate verification techniques Measure project performance using appropriate tools and techniques Perform risk management to minimize project risks Coordinate and manage change management activities and project-to-support transition Create and maintain comprehensive project documentation WORKING CONDITIONS Position requires prolonged sitting, standing, walking, reaching, twisting, turning, kneeling, bending, squatting and stooping in the performance of daily activities. The position also requires grasping, repetitive hand movement and fine coordination in using a computer keyboard. Additionally, the position requires near and far vision in reading written reports and work related documents. Acute hearing is required when providing phone and personal customer service. The need to lift, drag and push files, paper and documents weighing up to 25 pounds also is required. Some of these requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodations. Minimum Qualifications Education and Experience The minimum qualifications for education and experience can be met in the following ways: A Bachelor's degree or four years of full-time post-secondary education from an accredited college or university with concentration in computer science, information technology, computer engineering, engineering, informatics, web science, business information systems or related field AND five years of technical or professional level experience in a private or public sector position which includes three years of supervisory experience of a technical team; OR An Associate's degree or have completed 60 semester or 90 quarter units at an accredited college or university in business information systems, computer science, information technology, software information systems or related field AND ten years of technical or professional level experience in a private or public sector position which includes three years of supervisory experience of a technical team; OR A Technology Certificate from an accredited college or trade school in information technology, computer and information research science, computer engineering, computer applications, web technologies, computer information systems, application development, database design, programming, network architecture, network and computer systems administration, telecommunications administrations, electronic engineering technology, technology project management or related field AND ten years of technical or professional level experience in a private or public sector position which includes three years of supervisory experience of a technical team; OR At least ONE of Project Management Professional (PMP), Program Management Professional (PgMP), Cisco Certified Internetwork Expert (CCIE), Certified Information Systems Security Professional (CISSP), Certified Cloud Security Professional (CCSP), Certified Information Systems Auditor (CISA), Certified Information Security Manager (CISM); AND TWO of Professional in Business Analysis (PMI-PBA), Agile Certified Practitioner (PMI-ACP), Certification in Capability in Business Analysis (CCBA), Oracle Certified Professional (OCP), NetApp Certified Implementation Engineer (NCIE), Palo Alto Networks (PAN) Accredited Configuration Engineer (ACE), Cisco Certified Network Associate (CCNA) certificate, VMWare Certified Professional (VCP), Cisco Certified Design Associate (CCDA), Microsoft 365 Certified: Enterprise Administrator Expert, Microsoft Certified: Azure Solutions Architect Expert, Microsoft Certified: Azure DevOps Engineer Expert; Microsoft Certified: Dynamics 365+ Power Platform Solution Architect Expert, Microsoft Certified: Dynamics 365: Finance and Operations Apps Solution Architect Expert, Capital Asset Pricing Model (CAPM), Risk Management Professional (PMI- RMP), Project Scheduling Professional (PMI-SP), SQL Certification or Certified Business Analyst Professional (CBAP) certificate, CompTIA Security+, Certified Ethical Hacker, AND ten years of technical or professional level experience in a private or public sector position which includes three years of supervisory experience of a technical team; NOTE: A Master's of Science degree in Computer Science, Computer Engineering, Computer Information Systems, Public Administration, Business Administration or related field may be substituted for one year of experience. Knowledge, Skills and Abilities Working knowledge of: Principles and practices of current information technology, development/configuration and administration including the Information Technology Infrastructure Library. Principles of Information Technology security including requirements for law enforcement, HIPAA, and PCI compliance for payment card related systems. Principles and practices of current business systems and administration. Principles, practices and techniques of program and systems analysis, planning, development, administration, and evaluation. Principles, practices and techniques of leadership and supervision, mentoring/coaching, training, and staff development. Principles, practices and techniques of customer support management. Portfolio management, project planning, and management techniques. Change management principles and practices. Management principles and practices, including program budgeting and management, oversight and monitoring. Research methods and statistical analysis. Methods and techniques of record keeping, report preparation and business writing. Applicable federal, state and local laws, codes and regulations related to area(s) of assignment. Advanced working knowledge of the job functions related to the assigned division. Ability to: Coordinate and effectively manage all aspects of a multifunctional division. Exercise initiative, ingenuity and sound judgment in solving difficult administrative, technical and personnel problems. Understand and interpret concepts, goals, principles and practices of business information systems. Research and analyze complex information technology issues, develop and implement appropriate responses. Advise City departments and divisions regarding appropriate and effective information technology solutions. Learn more complex principles, practices, techniques and regulations pertaining to assigned duties. Develop and implement revisions to standard operating procedures to improve effectiveness and/or to comply with policy changes, as appropriate. Read, interpret, analyze and record data accurately. Prepare clear and concise administrative and technical reports for City staff and Elected Officials. Explain and implement applicable policies, codes and regulations related to area of assignment. Plan, coordinate, schedule, direct and evaluate the work of divisional and assigned staff. Manage contracts and third party / vendor relationships. Establish and maintain cooperative working relationships with those contacted in the course of work. Communicate clearly and concisely, both orally and in writing, including communicating technical information in non-technical terms. Ensure that the City's philosophy of customer service is understood and carried out in all forms of communication. Simplify complex computer systems and business processes to create efficient services for employees of the city and the public. Observe safety principles and work in a safe manner. Perform related duties, as required. Advanced ability to perform and manage job functions related to the assigned division. License/Certificate Possession and continued maintenance of a valid Class C California driver's license and a safe driving record, or the ability to provide alternate transportation which is approved by the appointing authority. DESIRABLE QUALIFICATIONS Work experience in the private and public sector. Work experience in the development and administration of enterprise architectures. Work experience with the support of Cloud-based and vendor-hosted software applications and integration of those systems. Knowledge of municipal computer applications including Land Management/Permitting systems, Public Safety systems, Computerized Maintenance Management systems. Knowledge of major IT systems such as Enterprise Resource Planning (ERP), Work Order systems and Geographic Information Systems (GIS). Work experience in IT security, data storage, networking, data center management and public library systems and infrastructure. Master's in Public Administration (MPA). Project Management Institute Project Management Professional (PMP) certification. Information Technology Infrastructure Library (ITIL) certification. Application and Selection Process APPLICATION PROCESS If you are interested in this opportunity, please submit a City of Sunnyvale employment application and responses to the supplemental questions to the Department of Human Resources no later than 5:00 pm on Monday, October 7, 2024, or after receiving 100 qualified and completed applications, whichever is first. Candidates are asked to fully describe any training, education, experience, or skills relevant to this position; resumes are not accepted in lieu of an application. Electronic applications may be submitted online through the City's employment page at Sunnyvale.ca.gov and click on JOBS. Late or incomplete applications will not be accepted. EXAM PROCESS Applications will be competitively screened based on the minimum qualifications of this position. Based upon a review of the application materials, the most qualified candidates will be invited to participate in the oral examination process scheduled for Wednesday, October 16 and/or Thursday, October 17, 2024 . (Note: The examination process may be changed as deemed necessary by the Director of Human Resources.) SELECTION PROCESS Those candidates that receive a passing score on the examination will be placed on an eligibility list for up to one year, in accordance with the City's Civil Service Rules and Administrative Policies. Top candidates on the eligibility list will be invited to participate in a selection interview with the department tentatively scheduled for Friday, October 25, 2024. Any candidate that is selected by the hiring department will be required to successfully complete a pre-employment process, which may consist of a background history check, as well as a medical exam(s) administered by a City-selected physician(s) before hire. Prior to starting work, all newly hired employees will be fingerprinted to check conviction history. A conviction history will not necessarily disqualify an applicant from appointment; however, failure to disclose conviction history will result in refusal of employment or termination. Positions which are covered by the Department of Transportation regulations are required to submit to a pre-employment drug test and to random drug and alcohol testing. INFORMATION ABOUT PROOF OF EDUCATION Please note: Any successful candidate, selected by the hiring department will be required to submit proof of education (i.e. copy of the diploma or college/university transcripts). ADDITIONAL INFORMATION Positions in this job classification are represented by the Sunnyvale Managers Association (SMA) . For assistance on how to fill out your job application, watch the following video: How to Apply for a City of Sunnyvale Job - YouTube (5:13) The information contained within this announcement may be modified or revoked without notice and does not constitute either an expressed or implied contract. The City of Sunnyvale is an Equal Opportunity Employer. It is the policy of the City of Sunnyvale not to discriminate against all qualified applicants or employees on the basis of actual or perceived race, religion (including religious dress or grooming practice), color, sex (includes gender, pregnancy, childbirth, medical conditions related to pregnancy or childbirth, breastfeeding or medical conditions related to breastfeeding), gender identity and/or gender expression, sexual orientation (including heterosexuality, homosexuality and bisexuality), ethnic or national origin, ancestry, citizenship status, uniformed service member status, marital status, family relationship, age, cancer or HIV/AIDS related medical condition, genetic characteristics and/or genetic information, and physical or mental disability. Applicants needing special accommodations for testing should submit a request to the Department of Human Resources at time of application. Summary of Management SMA Benefits Notice of CFRA (California Family Rights Act) Rights and Obligations Closing Date/Time: 10/7/2024 5:00 PM Pacific
Sep 14, 2024
Full Time
Description INFORMATION TECHNOLOGY MANAGER Project Management Office Division Regular Full-Time Employment Opportunity The final filing date is Monday, October 7, 2024, at 5:00 pm or after receiving 100 qualified and completed applications, whichever is first. The City of Sunnyvale is seeking a driven, tech-savvy, service-oriented, visionary leader to elevate and manage the Information Technology Department's Project Management Office (PMO) Division while being hands-on in driving successful execution of projects. This Division focuses on project delivery, portfolio and project management, strategic alignment, business process redesign, Request for Proposals (RFPs), requirements definition, and analysis. The ideal candidate will have a proven track record of program management, implementing effective governance to improve internal efficiencies and resource management. They have a strong passion for customer service, process improvement, execution of strategic initiatives and operational enhancements. As an Information Technology Manager, you will be joining a highly service-oriented team of technical professionals and leadership team who are passionate about our customers, community, and technical solutions. Benefits: City contributes 4% of the 7% employee contribution to California Public Employees' Retirement System (CalPERS) for classic members City contributes 2% of an employee's gross pay to a deferred compensation plan City provides fully employer-paid medical, dental, and vision benefits. California Public Employees' Retirement System (CalPERS) Pension 11 paid Holidays, plus 30 hours* of Floating Holidays and 60 hours* of Management Leave (*Prorated based on date of hire) Paid Time Off (PTO) accruals Retiree medical benefit The City does not participate in Social Security Potential hybrid schedule after probationary period Onsite gym The ideal candidate will have: Experience implementing or establishing a Project Management Office (PMO) or set of project management standards across an organization. Experience with PMI-based Project Management, Portfolio Management and Program Management Methodologies; PMP, PgMP and/or PfMP certified a plus. The ability to build consensus and help other departments uphold the standards and priorities of the PMO. Work experience with implementing major, complex systems or business process changes. Work experience coaching and mentoring staff and establishing staff performance goals and improvement plans. Work with various levels of customers to provide guidance on defining requirements and establishing project scope. Experience utilizing Project Portfolio Management (PPM) tools to provide oversight and management of all IT projects across an organization. Knowledge and experience with change management and how to help clients and support teams transition from projects to operations. Knowledge of LEAN Business Process Re-Engineering, Kaizen or SixSigma principles Experience with establishing performance-based metrics and KPIs. DEFINITION: Under administrative direction of the Chief Information Officer (CIO) / Director of Information Technology, plans, organizes, directs, and coordinates the activities of a major operational division or function of the Information Technology (IT) Department, and performs related work as required. Currently, three such divisions exist: The Applications and Analytics Division delivers secure and reliable IT applications and reporting tools. These include on premise, hosted (vendor and/or cloud), and software as a service (SaaS) solutions. The Infrastructure Division provides the City with a stable IT infrastructure (radio, telephone, server and storage) and connectivity support. This includes oversight over the department's field technicians, centrally managed service desk, client support services, IT security, and the City's Co-Location facility (i.e., data center) and disaster recovery site. The Project Management Office (PMO) manages a portfolio of Citywide and department-specific IT projects. The PMO uses Project Management Institute (PMI) best practices, assesses needs, conducts research, establishes standards, and develops project timelines with cost estimates. DISTINGUISHING CHARACTERISTICS Positions in this classification are responsible for developing, administering and evaluating the operations of a major division of the Information Technology Department, such as applications development, business systems support, business intelligence/report writing; or infrastructure support, IT security; or portfolio / project management; and customer service. Incumbents are expected to independently perform specialized analysis and research on new and current program functional activities. This classification exercises direct supervision over professional, and technical support staff. The Information Technology Manager is responsible for assisting the CIO / Director of Information Technology in the management of the Information Technology Department, carrying out the mission of the department and implementing the IT Strategic Plan. Essential Job Functions ESSENTIAL JOB FUNCTIONS: (May include but are not limited to the following): Manages one or more of the functions of the Information Technology Department, including, application development, configuration and maintenance; application and database upgrades; database administration; systems maintenance and troubleshooting; systems security administration; report generation; maintenance of specialized software; network administration (data/voice); server and storage administration; centralized information technology and computer support; consolidated communication operations; IT security management; cybersecurity protection and awareness; wireless communication operations; service desk operations; development of project management protocols, project management, assistance and oversight, portfolio management and reporting; customer training, knowledgebase, and general IT support. Evaluates divisional work programs and activities: formulates and recommends improvements; works with other divisions to coordinate workflow and business processes; develops and adapts work methods and procedures to meet divisional and department needs. Serves as a resource to City staff regarding informational technology policies, procedures and practices; consults with department directors and managers on business intelligence and information technology needs, capabilities and problems; conducts research and analysis of complex technical issues; makes recommendations to increase operational efficiencies. Participates in assessment of hardware and software needs and acquisition; participates in design review of complex or critical applications, new development or modifications; evaluates major products for efficiency and effectiveness; directs analysis of applications software for overall functional capability, operational efficiency and maintainability; and, recommends software replacement or major revisions. Develops and prepares reports and correspondence for technical and departmental staff, and Elected Officials. Assists with department budget preparation, analysis and administration; oversees and monitors the yearly division budget and expenditures; approves invoices and purchases. Participates in the development, implementation and maintenance of division goals, objectives, policies and procedures; assists in the evaluation, development and implementation of department or City-wide goals, objectives, strategic direction, policies and procedures; analyzes and recommends strategies to improve the effectiveness of the organization. Plans, assigns, coordinates, directs and evaluates the work of assigned division staff; reassigns staff as necessary to address critical problems and resolve issues. Maintains expertise in City standard hardware and software products, and awareness of current advances in technology as they relate to City needs, goals and objectives. Represents the Information Technology Department in interdepartmental, interagency and public meetings; participates in IT Governance; serves on committees and task forces, as assigned; establishes and maintains a customer service orientation. Actively participates in and continuously focuses on the reassessment and improvement of current City business and information technology needs and processes. Directs technology projects using industry best practices and Project Management principles, assists other departments in technology implementation projects; manages portfolios of projects and provides portfolio / program updates Establish and maintain relationships with third parties/vendors Adhere to change management standards and operations Successfully manage the relationship with the client and all stakeholders Manages performance measures and key performance indicators (KPIs) applicable to their division and supports the IT Strategic Plan. May act as the Chief Information Officer / Director of Information Technology in his/her absence, as assigned. If assigned to the Project Management Office, may perform any combination of the following: Manage the portfolio(s) of IT projects across the City Design and implement IT project management protocols for the City Coordinate internal resources and third parties/vendors for the flawless execution of projects Ensure that all projects are delivered on-time, within scope and within budget Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility Ensure resource availability, capacity planning, and allocation Develop detailed project plans to monitor and track progress Manage changes to the project scope, project schedule, and project costs using appropriate verification techniques Measure project performance using appropriate tools and techniques Perform risk management to minimize project risks Coordinate and manage change management activities and project-to-support transition Create and maintain comprehensive project documentation WORKING CONDITIONS Position requires prolonged sitting, standing, walking, reaching, twisting, turning, kneeling, bending, squatting and stooping in the performance of daily activities. The position also requires grasping, repetitive hand movement and fine coordination in using a computer keyboard. Additionally, the position requires near and far vision in reading written reports and work related documents. Acute hearing is required when providing phone and personal customer service. The need to lift, drag and push files, paper and documents weighing up to 25 pounds also is required. Some of these requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodations. Minimum Qualifications Education and Experience The minimum qualifications for education and experience can be met in the following ways: A Bachelor's degree or four years of full-time post-secondary education from an accredited college or university with concentration in computer science, information technology, computer engineering, engineering, informatics, web science, business information systems or related field AND five years of technical or professional level experience in a private or public sector position which includes three years of supervisory experience of a technical team; OR An Associate's degree or have completed 60 semester or 90 quarter units at an accredited college or university in business information systems, computer science, information technology, software information systems or related field AND ten years of technical or professional level experience in a private or public sector position which includes three years of supervisory experience of a technical team; OR A Technology Certificate from an accredited college or trade school in information technology, computer and information research science, computer engineering, computer applications, web technologies, computer information systems, application development, database design, programming, network architecture, network and computer systems administration, telecommunications administrations, electronic engineering technology, technology project management or related field AND ten years of technical or professional level experience in a private or public sector position which includes three years of supervisory experience of a technical team; OR At least ONE of Project Management Professional (PMP), Program Management Professional (PgMP), Cisco Certified Internetwork Expert (CCIE), Certified Information Systems Security Professional (CISSP), Certified Cloud Security Professional (CCSP), Certified Information Systems Auditor (CISA), Certified Information Security Manager (CISM); AND TWO of Professional in Business Analysis (PMI-PBA), Agile Certified Practitioner (PMI-ACP), Certification in Capability in Business Analysis (CCBA), Oracle Certified Professional (OCP), NetApp Certified Implementation Engineer (NCIE), Palo Alto Networks (PAN) Accredited Configuration Engineer (ACE), Cisco Certified Network Associate (CCNA) certificate, VMWare Certified Professional (VCP), Cisco Certified Design Associate (CCDA), Microsoft 365 Certified: Enterprise Administrator Expert, Microsoft Certified: Azure Solutions Architect Expert, Microsoft Certified: Azure DevOps Engineer Expert; Microsoft Certified: Dynamics 365+ Power Platform Solution Architect Expert, Microsoft Certified: Dynamics 365: Finance and Operations Apps Solution Architect Expert, Capital Asset Pricing Model (CAPM), Risk Management Professional (PMI- RMP), Project Scheduling Professional (PMI-SP), SQL Certification or Certified Business Analyst Professional (CBAP) certificate, CompTIA Security+, Certified Ethical Hacker, AND ten years of technical or professional level experience in a private or public sector position which includes three years of supervisory experience of a technical team; NOTE: A Master's of Science degree in Computer Science, Computer Engineering, Computer Information Systems, Public Administration, Business Administration or related field may be substituted for one year of experience. Knowledge, Skills and Abilities Working knowledge of: Principles and practices of current information technology, development/configuration and administration including the Information Technology Infrastructure Library. Principles of Information Technology security including requirements for law enforcement, HIPAA, and PCI compliance for payment card related systems. Principles and practices of current business systems and administration. Principles, practices and techniques of program and systems analysis, planning, development, administration, and evaluation. Principles, practices and techniques of leadership and supervision, mentoring/coaching, training, and staff development. Principles, practices and techniques of customer support management. Portfolio management, project planning, and management techniques. Change management principles and practices. Management principles and practices, including program budgeting and management, oversight and monitoring. Research methods and statistical analysis. Methods and techniques of record keeping, report preparation and business writing. Applicable federal, state and local laws, codes and regulations related to area(s) of assignment. Advanced working knowledge of the job functions related to the assigned division. Ability to: Coordinate and effectively manage all aspects of a multifunctional division. Exercise initiative, ingenuity and sound judgment in solving difficult administrative, technical and personnel problems. Understand and interpret concepts, goals, principles and practices of business information systems. Research and analyze complex information technology issues, develop and implement appropriate responses. Advise City departments and divisions regarding appropriate and effective information technology solutions. Learn more complex principles, practices, techniques and regulations pertaining to assigned duties. Develop and implement revisions to standard operating procedures to improve effectiveness and/or to comply with policy changes, as appropriate. Read, interpret, analyze and record data accurately. Prepare clear and concise administrative and technical reports for City staff and Elected Officials. Explain and implement applicable policies, codes and regulations related to area of assignment. Plan, coordinate, schedule, direct and evaluate the work of divisional and assigned staff. Manage contracts and third party / vendor relationships. Establish and maintain cooperative working relationships with those contacted in the course of work. Communicate clearly and concisely, both orally and in writing, including communicating technical information in non-technical terms. Ensure that the City's philosophy of customer service is understood and carried out in all forms of communication. Simplify complex computer systems and business processes to create efficient services for employees of the city and the public. Observe safety principles and work in a safe manner. Perform related duties, as required. Advanced ability to perform and manage job functions related to the assigned division. License/Certificate Possession and continued maintenance of a valid Class C California driver's license and a safe driving record, or the ability to provide alternate transportation which is approved by the appointing authority. DESIRABLE QUALIFICATIONS Work experience in the private and public sector. Work experience in the development and administration of enterprise architectures. Work experience with the support of Cloud-based and vendor-hosted software applications and integration of those systems. Knowledge of municipal computer applications including Land Management/Permitting systems, Public Safety systems, Computerized Maintenance Management systems. Knowledge of major IT systems such as Enterprise Resource Planning (ERP), Work Order systems and Geographic Information Systems (GIS). Work experience in IT security, data storage, networking, data center management and public library systems and infrastructure. Master's in Public Administration (MPA). Project Management Institute Project Management Professional (PMP) certification. Information Technology Infrastructure Library (ITIL) certification. Application and Selection Process APPLICATION PROCESS If you are interested in this opportunity, please submit a City of Sunnyvale employment application and responses to the supplemental questions to the Department of Human Resources no later than 5:00 pm on Monday, October 7, 2024, or after receiving 100 qualified and completed applications, whichever is first. Candidates are asked to fully describe any training, education, experience, or skills relevant to this position; resumes are not accepted in lieu of an application. Electronic applications may be submitted online through the City's employment page at Sunnyvale.ca.gov and click on JOBS. Late or incomplete applications will not be accepted. EXAM PROCESS Applications will be competitively screened based on the minimum qualifications of this position. Based upon a review of the application materials, the most qualified candidates will be invited to participate in the oral examination process scheduled for Wednesday, October 16 and/or Thursday, October 17, 2024 . (Note: The examination process may be changed as deemed necessary by the Director of Human Resources.) SELECTION PROCESS Those candidates that receive a passing score on the examination will be placed on an eligibility list for up to one year, in accordance with the City's Civil Service Rules and Administrative Policies. Top candidates on the eligibility list will be invited to participate in a selection interview with the department tentatively scheduled for Friday, October 25, 2024. Any candidate that is selected by the hiring department will be required to successfully complete a pre-employment process, which may consist of a background history check, as well as a medical exam(s) administered by a City-selected physician(s) before hire. Prior to starting work, all newly hired employees will be fingerprinted to check conviction history. A conviction history will not necessarily disqualify an applicant from appointment; however, failure to disclose conviction history will result in refusal of employment or termination. Positions which are covered by the Department of Transportation regulations are required to submit to a pre-employment drug test and to random drug and alcohol testing. INFORMATION ABOUT PROOF OF EDUCATION Please note: Any successful candidate, selected by the hiring department will be required to submit proof of education (i.e. copy of the diploma or college/university transcripts). ADDITIONAL INFORMATION Positions in this job classification are represented by the Sunnyvale Managers Association (SMA) . For assistance on how to fill out your job application, watch the following video: How to Apply for a City of Sunnyvale Job - YouTube (5:13) The information contained within this announcement may be modified or revoked without notice and does not constitute either an expressed or implied contract. The City of Sunnyvale is an Equal Opportunity Employer. It is the policy of the City of Sunnyvale not to discriminate against all qualified applicants or employees on the basis of actual or perceived race, religion (including religious dress or grooming practice), color, sex (includes gender, pregnancy, childbirth, medical conditions related to pregnancy or childbirth, breastfeeding or medical conditions related to breastfeeding), gender identity and/or gender expression, sexual orientation (including heterosexuality, homosexuality and bisexuality), ethnic or national origin, ancestry, citizenship status, uniformed service member status, marital status, family relationship, age, cancer or HIV/AIDS related medical condition, genetic characteristics and/or genetic information, and physical or mental disability. Applicants needing special accommodations for testing should submit a request to the Department of Human Resources at time of application. Summary of Management SMA Benefits Notice of CFRA (California Family Rights Act) Rights and Obligations Closing Date/Time: 10/7/2024 5:00 PM Pacific
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information TYPE OF RECRUITMENT OPEN COMPETITIVE EXAM NUMBER Y1764A APPLICATION FILING PERIOD 4/2/2024 AT 8:00 A.M. (PT) This examination will remain open until the needs of the service are met and is subject to closure without prior notice. NO OUT-OF-CLASS EXPERIENCE WILL BE ACCEPTED FOR THIS EXAMINATION. ABOUT LOS ANGELES COUNTY DEPARTMENT OF HEALTH SERVICES: The Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. DHS operates as an integrated health system, operating 25 health centers and four (4) acute care hospitals, in addition to providing health care to youth in the juvenile justice system and inmates in the LA County jails. Across the network of DHS' directly operated clinical sites and through partnerships with community-based clinics, DHS cares for about 600,000 unique patients each year, employs over 23,000 staff, and has an annual operating budget of 6.9 billion. Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition, to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings, to supportive housing. For more information about DHS, please visit www.dhs.lacounty THE MISSION : To advance the health of our patients and our communities by providing extraordinary care. Essential Job Functions DEFINITION : Under general supervision, leads the development and application of methods to identify, collect, process, organize, and analyze structured and unstructured data using advanced statistical prediction, inference, and optimization; effectively communicates results to County, departmental, and divisional decision makers and provides ongoing support to strengthen data-driven program design and management. Collaborates with division, departmental, and countywide stakeholders to solicit, define, and manage highly complex data science projects from conception through implementation; ensures that projects result in actionable insights and recommendations that can be used to support business decisions and allocate resources; and provides ongoing consultation during program implementation of recommendations as necessary to ensure program fidelity. Provides technical oversight to small teams of Data Scientists and Predictive Data Analysts as necessary to ensure project success. Leads the discovery process with departmental stakeholders to document business requirements and frame business problems so that appropriate corresponding data science techniques and products can be identified and deployed. Collaborates with other department subject matter experts to understand, identify, and select available and relevant sources of data for use cases, including internal, external, structured, and unstructured data sources; and provides guidance to other department data experts in the selection and transformation of such sources. In conjunction with the Information Technology organization, supports collection, integration, and retention requirements for large sets of structured and unstructured data from disparate sources; acts as a resource for senior data engineers and architects in the selection and design of systems for use by the data science team. Reviews proposals by Data Scientists and analysts regarding selection and improvement of data science tools and ensures that the team’s tools and systems are well documented. Conducts and coordinates statistical inference of data and conveys findings and conclusions orally, in writing, visually, in presentations, and by developing interactive tools as appropriate to communicate effectively with a wide range of audiences, including technical and nontechnical staff, stakeholders, and members of the public. Works with program staff to understand the implications of analyses and to ensure that findings are actionable and support data-driven program, policy, and operational decision-making. Assists in implementing recommended business process changes in ways retain fidelity to best practices identified through the analysis and recognize the operational realities underlying existing business processes; provides ongoing consultation as recommended changes and new programs grow and evolve, including recommending modifications to adopted goals and metrics. Coordinates with various functional teams to develop and implement products, services, tools, or business process changes resulting from the analysis. Creates and validates advanced analytic products (e.g., Recommender Engines, Auto Classification algorithms, Predictive Scoring, geo-spatial clustering, NLP classifier, etc.) and places them in production; works with nontechnical program managers and staff to understand analytic products and to integrate them into departmental programs. Recommends ongoing improvements to methods and algorithms that lead to findings, including new information. Creates and monitors performance of automated-detection systems and provides business metrics for overall project to show improvements initially and over multiple iterations. Provides ongoing tracking and monitoring of performance of decision systems and statistical models and troubleshoots and implements enhancements and fixes to systems as needed. Develops and maintains a high level of expertise in statistical programming languages and packages and other software tools; provides training and support to Data Scientists and Predictive Data Analysts as necessary; and ensures the quality of code and programming logic generated by the data science team. Requirements MINIMUM REQUIREMENTS: Option I: Two (2) years of experience carrying out complex data science projects that included independently developing and applying methods to identify, collect, process, structure, and analyze data using statistical prediction, inference, and optimization to support data-driven program design and management, at a level equivalent to the Los Angeles County class of Data Scientist.* Option II: **A Bachelor’s degree from an accredited college or university in a field of applied research such as Data Science, Machine Learning, Mathematics, Statistics, Business Analytics, Psychology, or Public Health that included 12 semester or 18 quarter units of coursework in data science, predictive analytics, quantitative research methods, or statistical analysis -AND- Six (6) years of experience, applying and overseeing the application of machine learning, predictive analytics, data management, and hypothesis-driven data analysis to make actionable recommendations to support program, policy, and operational decision-making of which two years must have been in a lead capacity. *** A Master’s or Doctoral degree from an accredited college or university in a field of applied research such Data Science, Machine Learning, Mathematics, Statistics, Business Analytics, Psychology, or Public Health may substitute for up to two (2) years of experience. *For this examination, Data Scientist is defined as u nder general supervision, develops and applies methods to identify, collect, process, organize, and analyze structured and unstructured data using statistical prediction, inference, and optimization; effectively communicates results to departmental and divisional decision makers to support data-driven program design and management. **In order to qualify under Option II, you must provide a legible copy/image of your official transcripts from an accredited institution which shows the degree conferred, the area of specialization, and the relevant course work specified in the Requirements, at the time of filing, or by email to the analyst within seven (7) calendar days of filing online . ***For this examination, lead experience is defined as assigning, coordinating, and reviewing the work, ensuring proper work methods are followed and providing technical assistance and training. A lead person is a Senior member of the Data Science team that provides technical assistance to other team members but does not supervise. DESIRABLE QUALIFICATIONS: Credit will be given to applicants who possess the following desirable qualifications: Additional experience in option I in excess of the Minimum Requirements. Additional experience in option II in excess of two (2) years of experience in a lead capacity,*** applying and overseeing the application of machine learning, predictive analytics, data management, and hypothesis-driven data analysis to make actionable recommendations to support program, policy, and operational decision-making . NOTE : If you are unable to attach documents to your application, you may email the documents to Darlene Beamon-Thomas at Dbeamon-thomas@dhs.lacounty.gov within seven (7) calendar days of filing online. Please include your full name as it appears on your application, the exam number, and the exam title . LICENSE: A valid California Class C Driver License or the ability to utilize alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS : Physical Class II - Light: Light physical effort which may include occasional light lifting to a 10- pound limit, and some bending, stooping or squatting. Considerable ambulation may be involved. SPECIAL REQUIREMENT INFORMATION : At the time of appointment, the successful candidate must be prepared to provide an official transcript from the college or university to verify degree(s) and courses taken. Applications submitted without a legible copy/image of the required document may not be accepted if not qualified under Option I. If you are unable to attach required/supporting documents during application submission, you may email the documents to Darlene Beamon-Thomas at Dbeamon-thomas@dhs.lacounty.gov within seven (7) calendar days of filing your application online or your application will be subjected to rejection. Please include your full name (as it appears on your application), the examination title and the examination number in the email message. Additional Information EXAMINATION CONTENT : An evaluation of education and experience based upon application information, desirable qualifications, and supplemental questionnaire responses, weighted 100% . Candidates must achieve a passing score of 70% or higher on this examination in order to be added to the eligible register. ELIGIBILITY INFORMATION Applications will be processed on an "as-received" basis and those receiving a passing score will be added to the eligible register accordingly. Applicants who are successful in this examination and are added to the eligible register may not apply for and compete in this examination for twelve (12) months following the date of being placed on the eligible register. Applications received before expiration from the eligible register will be rejected. AVAILABLE SHIFT : Appointees may be required to work any shift, including evenings, nights, weekends and holidays. VACANCY INFORMATION : The resulting eligible register for this examination will be used to fill vacancies throughout the Department of Health Services as they occur. APPLICATION AND FILING INFORMATION : Applications must be filed online only. Applications submitted by U.S. Mail, fax, or in person will not be accepted. Applications electronically received after 5:00 p.m., PT, on the last day of filing will not be accepted. Apply online by clicking the green "APPLY" button at the top right of this posting. You can also track the status of your application using this website. Applicants may be required/prompted to verify their email address when logging on to file an application. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com.careers/lacounty, you can verify at any time by logging in and following the prompts. This feature is to enhance the security of your online application and to ensure you do not enter an incorrect email address. This examination will remain open until the needs of the service are met. Application filing may be suspended at any time with or without advanced notice. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the REQUIREMENTS . Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. DO NOT GROUP YOUR EXPERIENCE . For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. IMPORTANT NOTES : All information and documents provided by applicants is subject to verification . We may reject your application at any time during the examination and hiring process, including after appointment has been made. FALSIFICATION of any information may result in disqualification or rescission of appointment. Utilizing verbiage from the Classification Specification and/or Minimum/Selection Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the Requirements. Comments such as "See Résumé" or referencing other unsolicited materials/documents will not be considered as response; in doing so, your application will be rejected . Please note that the Department requires applicants to show that they perform the specified duties listed on the posted Requirements as their principal work activity. It is recommended that you provide your work experience using statements that provide the following three components: ACTION/S you took, the CONTEXT in which you took that/those action/s, and the BENEFIT that was realized from that/those actions. Include specific reference to the impact you made in the positions you have held. FAIR CHANCE INITIATIVE : The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed . ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst races. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. SOCIAL SECURITY NUMBER: Please include your Social Security number for record control purposes only. Federal law requires that all employed persons have a social security number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES : For candidates who may not have regular access to a computer or the internet, applications can be completed using computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID AND PASSWORD : All applicants must file their applications online using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. ADA COORDINATOR : (323) 914-6365 CALIFORNIA RELAY SERVICES PHONE : (800) 735-2922 DEPARTMENT CONTACT : Darlene Beamon-Thomas, Exam Analyst (213) 288-7000 Dbeamon-thomas@dhs.lacounty.gov For detailed information, please click here
Jul 14, 2024
Full Time
Position/Program Information TYPE OF RECRUITMENT OPEN COMPETITIVE EXAM NUMBER Y1764A APPLICATION FILING PERIOD 4/2/2024 AT 8:00 A.M. (PT) This examination will remain open until the needs of the service are met and is subject to closure without prior notice. NO OUT-OF-CLASS EXPERIENCE WILL BE ACCEPTED FOR THIS EXAMINATION. ABOUT LOS ANGELES COUNTY DEPARTMENT OF HEALTH SERVICES: The Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. DHS operates as an integrated health system, operating 25 health centers and four (4) acute care hospitals, in addition to providing health care to youth in the juvenile justice system and inmates in the LA County jails. Across the network of DHS' directly operated clinical sites and through partnerships with community-based clinics, DHS cares for about 600,000 unique patients each year, employs over 23,000 staff, and has an annual operating budget of 6.9 billion. Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition, to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings, to supportive housing. For more information about DHS, please visit www.dhs.lacounty THE MISSION : To advance the health of our patients and our communities by providing extraordinary care. Essential Job Functions DEFINITION : Under general supervision, leads the development and application of methods to identify, collect, process, organize, and analyze structured and unstructured data using advanced statistical prediction, inference, and optimization; effectively communicates results to County, departmental, and divisional decision makers and provides ongoing support to strengthen data-driven program design and management. Collaborates with division, departmental, and countywide stakeholders to solicit, define, and manage highly complex data science projects from conception through implementation; ensures that projects result in actionable insights and recommendations that can be used to support business decisions and allocate resources; and provides ongoing consultation during program implementation of recommendations as necessary to ensure program fidelity. Provides technical oversight to small teams of Data Scientists and Predictive Data Analysts as necessary to ensure project success. Leads the discovery process with departmental stakeholders to document business requirements and frame business problems so that appropriate corresponding data science techniques and products can be identified and deployed. Collaborates with other department subject matter experts to understand, identify, and select available and relevant sources of data for use cases, including internal, external, structured, and unstructured data sources; and provides guidance to other department data experts in the selection and transformation of such sources. In conjunction with the Information Technology organization, supports collection, integration, and retention requirements for large sets of structured and unstructured data from disparate sources; acts as a resource for senior data engineers and architects in the selection and design of systems for use by the data science team. Reviews proposals by Data Scientists and analysts regarding selection and improvement of data science tools and ensures that the team’s tools and systems are well documented. Conducts and coordinates statistical inference of data and conveys findings and conclusions orally, in writing, visually, in presentations, and by developing interactive tools as appropriate to communicate effectively with a wide range of audiences, including technical and nontechnical staff, stakeholders, and members of the public. Works with program staff to understand the implications of analyses and to ensure that findings are actionable and support data-driven program, policy, and operational decision-making. Assists in implementing recommended business process changes in ways retain fidelity to best practices identified through the analysis and recognize the operational realities underlying existing business processes; provides ongoing consultation as recommended changes and new programs grow and evolve, including recommending modifications to adopted goals and metrics. Coordinates with various functional teams to develop and implement products, services, tools, or business process changes resulting from the analysis. Creates and validates advanced analytic products (e.g., Recommender Engines, Auto Classification algorithms, Predictive Scoring, geo-spatial clustering, NLP classifier, etc.) and places them in production; works with nontechnical program managers and staff to understand analytic products and to integrate them into departmental programs. Recommends ongoing improvements to methods and algorithms that lead to findings, including new information. Creates and monitors performance of automated-detection systems and provides business metrics for overall project to show improvements initially and over multiple iterations. Provides ongoing tracking and monitoring of performance of decision systems and statistical models and troubleshoots and implements enhancements and fixes to systems as needed. Develops and maintains a high level of expertise in statistical programming languages and packages and other software tools; provides training and support to Data Scientists and Predictive Data Analysts as necessary; and ensures the quality of code and programming logic generated by the data science team. Requirements MINIMUM REQUIREMENTS: Option I: Two (2) years of experience carrying out complex data science projects that included independently developing and applying methods to identify, collect, process, structure, and analyze data using statistical prediction, inference, and optimization to support data-driven program design and management, at a level equivalent to the Los Angeles County class of Data Scientist.* Option II: **A Bachelor’s degree from an accredited college or university in a field of applied research such as Data Science, Machine Learning, Mathematics, Statistics, Business Analytics, Psychology, or Public Health that included 12 semester or 18 quarter units of coursework in data science, predictive analytics, quantitative research methods, or statistical analysis -AND- Six (6) years of experience, applying and overseeing the application of machine learning, predictive analytics, data management, and hypothesis-driven data analysis to make actionable recommendations to support program, policy, and operational decision-making of which two years must have been in a lead capacity. *** A Master’s or Doctoral degree from an accredited college or university in a field of applied research such Data Science, Machine Learning, Mathematics, Statistics, Business Analytics, Psychology, or Public Health may substitute for up to two (2) years of experience. *For this examination, Data Scientist is defined as u nder general supervision, develops and applies methods to identify, collect, process, organize, and analyze structured and unstructured data using statistical prediction, inference, and optimization; effectively communicates results to departmental and divisional decision makers to support data-driven program design and management. **In order to qualify under Option II, you must provide a legible copy/image of your official transcripts from an accredited institution which shows the degree conferred, the area of specialization, and the relevant course work specified in the Requirements, at the time of filing, or by email to the analyst within seven (7) calendar days of filing online . ***For this examination, lead experience is defined as assigning, coordinating, and reviewing the work, ensuring proper work methods are followed and providing technical assistance and training. A lead person is a Senior member of the Data Science team that provides technical assistance to other team members but does not supervise. DESIRABLE QUALIFICATIONS: Credit will be given to applicants who possess the following desirable qualifications: Additional experience in option I in excess of the Minimum Requirements. Additional experience in option II in excess of two (2) years of experience in a lead capacity,*** applying and overseeing the application of machine learning, predictive analytics, data management, and hypothesis-driven data analysis to make actionable recommendations to support program, policy, and operational decision-making . NOTE : If you are unable to attach documents to your application, you may email the documents to Darlene Beamon-Thomas at Dbeamon-thomas@dhs.lacounty.gov within seven (7) calendar days of filing online. Please include your full name as it appears on your application, the exam number, and the exam title . LICENSE: A valid California Class C Driver License or the ability to utilize alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS : Physical Class II - Light: Light physical effort which may include occasional light lifting to a 10- pound limit, and some bending, stooping or squatting. Considerable ambulation may be involved. SPECIAL REQUIREMENT INFORMATION : At the time of appointment, the successful candidate must be prepared to provide an official transcript from the college or university to verify degree(s) and courses taken. Applications submitted without a legible copy/image of the required document may not be accepted if not qualified under Option I. If you are unable to attach required/supporting documents during application submission, you may email the documents to Darlene Beamon-Thomas at Dbeamon-thomas@dhs.lacounty.gov within seven (7) calendar days of filing your application online or your application will be subjected to rejection. Please include your full name (as it appears on your application), the examination title and the examination number in the email message. Additional Information EXAMINATION CONTENT : An evaluation of education and experience based upon application information, desirable qualifications, and supplemental questionnaire responses, weighted 100% . Candidates must achieve a passing score of 70% or higher on this examination in order to be added to the eligible register. ELIGIBILITY INFORMATION Applications will be processed on an "as-received" basis and those receiving a passing score will be added to the eligible register accordingly. Applicants who are successful in this examination and are added to the eligible register may not apply for and compete in this examination for twelve (12) months following the date of being placed on the eligible register. Applications received before expiration from the eligible register will be rejected. AVAILABLE SHIFT : Appointees may be required to work any shift, including evenings, nights, weekends and holidays. VACANCY INFORMATION : The resulting eligible register for this examination will be used to fill vacancies throughout the Department of Health Services as they occur. APPLICATION AND FILING INFORMATION : Applications must be filed online only. Applications submitted by U.S. Mail, fax, or in person will not be accepted. Applications electronically received after 5:00 p.m., PT, on the last day of filing will not be accepted. Apply online by clicking the green "APPLY" button at the top right of this posting. You can also track the status of your application using this website. Applicants may be required/prompted to verify their email address when logging on to file an application. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com.careers/lacounty, you can verify at any time by logging in and following the prompts. This feature is to enhance the security of your online application and to ensure you do not enter an incorrect email address. This examination will remain open until the needs of the service are met. Application filing may be suspended at any time with or without advanced notice. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the REQUIREMENTS . Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. DO NOT GROUP YOUR EXPERIENCE . For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. IMPORTANT NOTES : All information and documents provided by applicants is subject to verification . We may reject your application at any time during the examination and hiring process, including after appointment has been made. FALSIFICATION of any information may result in disqualification or rescission of appointment. Utilizing verbiage from the Classification Specification and/or Minimum/Selection Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the Requirements. Comments such as "See Résumé" or referencing other unsolicited materials/documents will not be considered as response; in doing so, your application will be rejected . Please note that the Department requires applicants to show that they perform the specified duties listed on the posted Requirements as their principal work activity. It is recommended that you provide your work experience using statements that provide the following three components: ACTION/S you took, the CONTEXT in which you took that/those action/s, and the BENEFIT that was realized from that/those actions. Include specific reference to the impact you made in the positions you have held. FAIR CHANCE INITIATIVE : The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed . ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst races. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. SOCIAL SECURITY NUMBER: Please include your Social Security number for record control purposes only. Federal law requires that all employed persons have a social security number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES : For candidates who may not have regular access to a computer or the internet, applications can be completed using computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID AND PASSWORD : All applicants must file their applications online using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. ADA COORDINATOR : (323) 914-6365 CALIFORNIA RELAY SERVICES PHONE : (800) 735-2922 DEPARTMENT CONTACT : Darlene Beamon-Thomas, Exam Analyst (213) 288-7000 Dbeamon-thomas@dhs.lacounty.gov For detailed information, please click here
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information EXAM NUMBER: PH1764B TYPE OF RECRUITMENT: OPEN COMPETITIVE JOB OPPORTUNITY FILING DATE: Thursday, April 4, 2024 at 8:30 a.m. , Pacific Time (PT) This examination will remain open until the needs of the service are met and is subject to closure without prior notice. DEFINITION: Under general supervision, leads the development and application of methods to identify, collect, process, organize, and analyze structured and unstructured data using advanced statistical prediction, inference, and optimization; effectively communicates results to County, departmental, and divisional decision makers and provides ongoing support to strengthen data-driven program design and management. CLASSIFICATION STANDARDS: Positions allocable to this class typically report to a Data Scientist Supervisor or a higher-level position responsible for the data analytics, research, or statistical function of a department, and serve as data science project leads and subject matter experts assigned to large and complex data science projects. Incumbents utilize advanced expertise in data science, including standard software tools and programming languages, advanced statistical design and modeling, predictive and prescriptive analytics, and visualization; and are conversant in the principles of data engineering and architecture, contributing to the design of systems to be used by their teams. Senior Data Scientists work collaboratively with both technical and nontechnical partners to develop and complete large-scale projects in response to identified business needs and oversee teams of data scientists and analysts as part of a large-scale project. Incumbents coordinate and contribute to complex projects that require using advanced methods of data science such as cloud-based data design; data extraction, transformation, and loading; statistical analysis and machine learning; data visualization; and placement of predictive models, automated dashboards, and other data science products into production. Incumbents present their findings to technical and nontechnical stakeholders to support data-driven program design and management; and provide and/or delegate ongoing consultation services to client programs to assist with implementing recommendations as necessary. Senior Data Scientist is distinguished from Data Scientist in that Senior Data Scientists apply advanced methods of data science to identify new and emerging business problems within their assigned departments and may lead project teams of Data Scientists and other analyst staff. Positions in this class differ from those that plan, design, conduct and evaluate research projects involving complex experimental designs and data analysis, programming and processing of data, and preparing reports and recommendations based on research findings, in that these classes do not employ machine learning or big data as part of their analyses. Essential Job Functions Collaborates with division, departmental, and countywide stakeholders to solicit, define, and manage highly complex data science projects from conception through implementation; ensures that projects result in actionable insights and recommendations that can be used to support business decisions and allocate resources; and provides ongoing consultation during program implementation of recommendations as necessary to ensure program fidelity. Provides technical oversight to small teams of Data Scientists and Predictive Data Analysts as necessary to ensure project success. Leads the discovery process with departmental stakeholders to document business requirements and frame business problems so that appropriate corresponding data science techniques and products can be identified and deployed. Collaborates with other department subject matter experts to understand, identify, and select available and relevant sources of data for use cases, including internal, external, structured, and unstructured data sources; and provides guidance to other department data experts in the selection and transformation of such sources. In conjunction with the Information Technology organization, supports collection, integration, and retention requirements for large sets of structured and unstructured data from disparate sources; acts as a resource for senior data engineers and architects in the selection and design of systems for use by the data science team. Reviews proposals by Data Scientists and analysts regarding selection and improvement of data science tools and ensures that the team’s tools and systems are well documented. Conducts and coordinates statistical inference of data and conveys findings and conclusions orally, in writing, visually, in presentations, and by developing interactive tools as appropriate to communicate effectively with a wide range of audiences, including technical and nontechnical staff, stakeholders, and members of the public. Works with program staff to understand the implications of analyses and to ensure that findings are actionable and support data-driven program, policy, and operational decision-making. Assists in implementing recommended business process changes in ways retain fidelity to best practices identified through the analysis and recognize the operational realities underlying existing business processes; provides ongoing consultation as recommended changes and new programs grow and evolve, including recommending modifications to adopted goals and metrics. Coordinates with various functional teams to develop and implement products, services, tools, or business process changes resulting from the analysis. Creates and validates advanced analytic products (e.g., Recommender Engines, Auto Classification algorithms, Predictive Scoring, geo-spatial clustering, NLP classifier, etc.) and places them in production; works with nontechnical program managers and staff to understand analytic products and to integrate them into departmental programs. Recommends ongoing improvements to methods and algorithms that lead to findings, including new information. Creates and monitors performance of automated-detection systems and provides business metrics for overall project to show improvements initially and over multiple iterations. Provides ongoing tracking and monitoring of performance of decision systems and statistical models and troubleshoots and implements enhancements and fixes to systems as needed. Develops and maintains a high level of expertise in statistical programming languages and packages and other software tools; provides training and support to Data Scientists and Predictive Data Analysts as necessary; and ensures the quality of code and programming logic generated by the data science team. Requirements MINIMUM REQUIREMENTS: Option I: Two (2) years of experience carrying out complex data science projects* that included independently developing and applying methods to identify, collect, process, structure, and analyze data using statistical prediction, inference, and optimization to support data-driven program design and management, at a level equivalent to the Los Angeles County class of Data Scientist.** Option II: A Bachelor’s degree*** from an accredited college or university in a field of applied research such as Data Science, Machine Learning, Mathematics, Statistics, Business Analytics, Psychology, or Public Health that included 12 semester or 18 quarter units of coursework*** in data science, predictive analytics, quantitative research methods, or statistical analysis -AND- Six (6) years of experience, including two (2) years in a lead capacity****, applying and overseeing the application of machine learning, predictive analytics, data management, and hypothesis-driven data analysis to make actionable recommendations to support program, policy, and operational decision-making. A Master’s or Doctoral degree***** from an accredited college or university in a field of applied research such as Data Science, Machine Learning, Mathematics, Statistics, Business Analytics, Psychology, or Public Health may substitute for up to two (2) years of experience. LICENSE: A valid California Class C Driver License or the ability to utilize alternative method of transportation when needed to carry out job-related essential functions PHYSICAL CLASS: 2 - Light : Light physical effort which may include occasional light lifting to a 10-pound limit, and some bending, stooping or squatting. Considerable walking may be involved. SPECIAL REQUIREMENTS INFORMATION: *Complex data science projects include artificial intelligence (AI), machine learning (ML), or sophisticated algorithms. ** Experience at the level of Data Scientist is defined as one who deploys techniques such as extraction, transformation, and loading; classical statistical analysis and machine learning, including predictive and prescriptive modeling and optimization; and data visualization, to generate critical information and knowledge and effectively communicate findings to leadership to support data-driven program design, management, and decision-making. ***Official transcripts MUST be submitted to verify the required coursework from the accredited institution, which shows the date the Bachelor's degree was awarded, with Registrar's signature and school seal, to the application at the time of filing, or e-mail to hrexams@ph.lacounty.gov within fifteen (15) calendar days from application submission or your application may be rejected. Foreign degrees must be evaluated for equivalency to United States accredited institutions standards by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services (NACES) or The Association of International Credential Evaluators, Inc . (A ICE ) . (see Employment Information under Accreditation Information) Official Transcripts is defined as a transcript that bears the college seal and states "official and/or copy" issued by the school's registrar office. A printout of the courses from the school's website is NOT considered official transcripts and will not be accepted and may result in your application being incomplete and rejected All documents must be attached to your application at the time of filing or e-mailed to HRExams@ph.lacounty.gov within fifteen (15) calendar days from application submission or your application may be rejected as incomplete. ****Lead capacity is defined as act as team or group leader to at least two (2) or more journey or lower-level employees with responsibility for assigning, coordinating, and reviewing the work, ensuring proper work methods are followed, and providing technical assistance and training. ***** In order to receive credit for the Master’s or Doctoral degree , you must attach a legible copy of the Official Diploma, Official Transcripts, or Official Letter from the accredited institution, which shows the date the degree was awarded, with Registrar's signature and school seal, to the application at the time of filing, or e-mail to hrexams@ph.lacounty.gov within fifteen (15) calendar days from application submission or your application may be rejected. County employees who wish to meet the requirements using out-ofclass experience will be considered for this examination. Those claiming out-of-class experience should describe their out-of-class duties in detail in the Work Experience and Supplemental Questions sections of their application. DESIRABLE QUALIFICATIONS: Option I: Credit will be awarded for additional experience beyond the Minimum Requirements at a level equivalent to the Los Angeles County class of Data Scientist. Option II: Credit will be awarded for additional lead capacity experience beyond the Minimum Requirements, applying and overseeing the application of machine learning, predictive analytics, data management, and hypothesis-driven data analysis to make actionable recommendations to support program, policy, and operational decision-making. Additional Information Examination Content: Once we have determined that you meet one of our requirement options the examination process will consist of an evaluation of experience based on application information, desirable qualifications, and supplemental questionnaire information submitted at the time of filing weighted 100% . Applicants must meet the Minimum Requirements and achieve a passing score of 70% or higher on the examination (evaluation of experience) to be added to the Eligible Register (hiring list). Passing this examination and being added to the Eligible Register does not guarantee an offer of employment. Eligibility Information: The names of candidates receiving a passing score in the examination will be added to the Eligible Register in the order of their score group for a period of twelve (12) months following the date of eligibility. NO PERSON MAY COMPETE IN THIS EXAMINATION MORE THAN ONCE EVERY TWELVE (12) MONTHS. Complete applications will be processed on an as received basis and promulgated to the Eligible Register accordingly. Vacancy Information: The Eligible Register resulting from this examination will be used to fill vacancies in the Department of Public Health as they occur. Available Shift: Any shift, including evenings, nights, weekends and holidays. _______________________________________________________________ Application and Filing Information HOW TO APPLY: Applications must be filed ONLINE ONLY . Applications submitted by U.S. mail, fax, or in person will NOT be accepted. Any required documents and/or additional information, if any, must be received with your application at the time of filing online or sent to HRExams@ph.lacounty.gov within fifteen (15) calendar days from application submission. Apply online by clicking on the green "Apply" button located on this posting. You can also track the status of your application using this website. Plan to submit your online application well in advance of 5:00 p.m., PT, on the last day of filing as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on the County of Los Angeles Job Opportunities Website , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. The acceptance of your application depends on whether you have clearly shown that you meet the MINIMUM REQUIREMENTS. Fill out the application and Supplemental Questionnaire accurately and completely to receive full credit for any relevant education and/or job experience you include. In the space provided on the application for education, include names and addresses of schools attended, dates attended, degree(s) received, and degree major. For each job held, give the name and address of your employer, your job/position title, start and end dates, the number of hours worked per week, and detailed description of work and duties performed. If the application and/or Supplemental Questionnaire is/are incomplete, the application will be REJECTED . Important Notes: Please note that ALL information supplied by applicants and included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. Applications may be rejected at any stage of the examination and selection process. FALSIFICATION of any information may result in DISQUALIFICATION or RESCISSION OF APPOINTMENT. Utilizing VERBIAGE from Class Specification(s) and/or Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the requirements. In doing so your application will be dispositioned as INCOMPLETE and will not be accepted. Comments such as "SEE RESUME" or "SEE APPLICATION" will not be considered a valid response; therefore, using such statements will also result in your application being rejected as INCOMPLETE . Computer and Internet Access at Public Libraries: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. You may refer to their website for more information regarding the reopening of some libraries with limited hours throughout Los Angles County. Social Security Number: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. Do Not Share User ID, Email, And Password: All applicants must file their application online using their OWN user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the in equalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. Fair Chance Employer: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Equal Employment Opportunity: It is the policy of the County of Los Angeles to provide equal employment opportunity for all qualified persons, regardless of race, religion, sex, national origin, age, sexual orientation, or disability or any other characteristic protected by State or Federal law. All positions are open to qualified men and women pursuant to the Americans with Disabilities Act of 1990 and the California Fair Employment and Housing Act. The County will follow all of its obligations under State and Federal laws regarding the provision of reasonable accommodations to applicants. Department Contact Name: Exam Analyst Department Contact Phone: (323) 659-6546 Department Contact Email: HRExams@ph.lacounty.gov California Relay Services Phone: (800) 735-2922 Teletype Phone: (800) 899-4099 Alternate Teletype Phone: (800) 897-0077 For detailed information, please click here
Jul 14, 2024
Full Time
Position/Program Information EXAM NUMBER: PH1764B TYPE OF RECRUITMENT: OPEN COMPETITIVE JOB OPPORTUNITY FILING DATE: Thursday, April 4, 2024 at 8:30 a.m. , Pacific Time (PT) This examination will remain open until the needs of the service are met and is subject to closure without prior notice. DEFINITION: Under general supervision, leads the development and application of methods to identify, collect, process, organize, and analyze structured and unstructured data using advanced statistical prediction, inference, and optimization; effectively communicates results to County, departmental, and divisional decision makers and provides ongoing support to strengthen data-driven program design and management. CLASSIFICATION STANDARDS: Positions allocable to this class typically report to a Data Scientist Supervisor or a higher-level position responsible for the data analytics, research, or statistical function of a department, and serve as data science project leads and subject matter experts assigned to large and complex data science projects. Incumbents utilize advanced expertise in data science, including standard software tools and programming languages, advanced statistical design and modeling, predictive and prescriptive analytics, and visualization; and are conversant in the principles of data engineering and architecture, contributing to the design of systems to be used by their teams. Senior Data Scientists work collaboratively with both technical and nontechnical partners to develop and complete large-scale projects in response to identified business needs and oversee teams of data scientists and analysts as part of a large-scale project. Incumbents coordinate and contribute to complex projects that require using advanced methods of data science such as cloud-based data design; data extraction, transformation, and loading; statistical analysis and machine learning; data visualization; and placement of predictive models, automated dashboards, and other data science products into production. Incumbents present their findings to technical and nontechnical stakeholders to support data-driven program design and management; and provide and/or delegate ongoing consultation services to client programs to assist with implementing recommendations as necessary. Senior Data Scientist is distinguished from Data Scientist in that Senior Data Scientists apply advanced methods of data science to identify new and emerging business problems within their assigned departments and may lead project teams of Data Scientists and other analyst staff. Positions in this class differ from those that plan, design, conduct and evaluate research projects involving complex experimental designs and data analysis, programming and processing of data, and preparing reports and recommendations based on research findings, in that these classes do not employ machine learning or big data as part of their analyses. Essential Job Functions Collaborates with division, departmental, and countywide stakeholders to solicit, define, and manage highly complex data science projects from conception through implementation; ensures that projects result in actionable insights and recommendations that can be used to support business decisions and allocate resources; and provides ongoing consultation during program implementation of recommendations as necessary to ensure program fidelity. Provides technical oversight to small teams of Data Scientists and Predictive Data Analysts as necessary to ensure project success. Leads the discovery process with departmental stakeholders to document business requirements and frame business problems so that appropriate corresponding data science techniques and products can be identified and deployed. Collaborates with other department subject matter experts to understand, identify, and select available and relevant sources of data for use cases, including internal, external, structured, and unstructured data sources; and provides guidance to other department data experts in the selection and transformation of such sources. In conjunction with the Information Technology organization, supports collection, integration, and retention requirements for large sets of structured and unstructured data from disparate sources; acts as a resource for senior data engineers and architects in the selection and design of systems for use by the data science team. Reviews proposals by Data Scientists and analysts regarding selection and improvement of data science tools and ensures that the team’s tools and systems are well documented. Conducts and coordinates statistical inference of data and conveys findings and conclusions orally, in writing, visually, in presentations, and by developing interactive tools as appropriate to communicate effectively with a wide range of audiences, including technical and nontechnical staff, stakeholders, and members of the public. Works with program staff to understand the implications of analyses and to ensure that findings are actionable and support data-driven program, policy, and operational decision-making. Assists in implementing recommended business process changes in ways retain fidelity to best practices identified through the analysis and recognize the operational realities underlying existing business processes; provides ongoing consultation as recommended changes and new programs grow and evolve, including recommending modifications to adopted goals and metrics. Coordinates with various functional teams to develop and implement products, services, tools, or business process changes resulting from the analysis. Creates and validates advanced analytic products (e.g., Recommender Engines, Auto Classification algorithms, Predictive Scoring, geo-spatial clustering, NLP classifier, etc.) and places them in production; works with nontechnical program managers and staff to understand analytic products and to integrate them into departmental programs. Recommends ongoing improvements to methods and algorithms that lead to findings, including new information. Creates and monitors performance of automated-detection systems and provides business metrics for overall project to show improvements initially and over multiple iterations. Provides ongoing tracking and monitoring of performance of decision systems and statistical models and troubleshoots and implements enhancements and fixes to systems as needed. Develops and maintains a high level of expertise in statistical programming languages and packages and other software tools; provides training and support to Data Scientists and Predictive Data Analysts as necessary; and ensures the quality of code and programming logic generated by the data science team. Requirements MINIMUM REQUIREMENTS: Option I: Two (2) years of experience carrying out complex data science projects* that included independently developing and applying methods to identify, collect, process, structure, and analyze data using statistical prediction, inference, and optimization to support data-driven program design and management, at a level equivalent to the Los Angeles County class of Data Scientist.** Option II: A Bachelor’s degree*** from an accredited college or university in a field of applied research such as Data Science, Machine Learning, Mathematics, Statistics, Business Analytics, Psychology, or Public Health that included 12 semester or 18 quarter units of coursework*** in data science, predictive analytics, quantitative research methods, or statistical analysis -AND- Six (6) years of experience, including two (2) years in a lead capacity****, applying and overseeing the application of machine learning, predictive analytics, data management, and hypothesis-driven data analysis to make actionable recommendations to support program, policy, and operational decision-making. A Master’s or Doctoral degree***** from an accredited college or university in a field of applied research such as Data Science, Machine Learning, Mathematics, Statistics, Business Analytics, Psychology, or Public Health may substitute for up to two (2) years of experience. LICENSE: A valid California Class C Driver License or the ability to utilize alternative method of transportation when needed to carry out job-related essential functions PHYSICAL CLASS: 2 - Light : Light physical effort which may include occasional light lifting to a 10-pound limit, and some bending, stooping or squatting. Considerable walking may be involved. SPECIAL REQUIREMENTS INFORMATION: *Complex data science projects include artificial intelligence (AI), machine learning (ML), or sophisticated algorithms. ** Experience at the level of Data Scientist is defined as one who deploys techniques such as extraction, transformation, and loading; classical statistical analysis and machine learning, including predictive and prescriptive modeling and optimization; and data visualization, to generate critical information and knowledge and effectively communicate findings to leadership to support data-driven program design, management, and decision-making. ***Official transcripts MUST be submitted to verify the required coursework from the accredited institution, which shows the date the Bachelor's degree was awarded, with Registrar's signature and school seal, to the application at the time of filing, or e-mail to hrexams@ph.lacounty.gov within fifteen (15) calendar days from application submission or your application may be rejected. Foreign degrees must be evaluated for equivalency to United States accredited institutions standards by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services (NACES) or The Association of International Credential Evaluators, Inc . (A ICE ) . (see Employment Information under Accreditation Information) Official Transcripts is defined as a transcript that bears the college seal and states "official and/or copy" issued by the school's registrar office. A printout of the courses from the school's website is NOT considered official transcripts and will not be accepted and may result in your application being incomplete and rejected All documents must be attached to your application at the time of filing or e-mailed to HRExams@ph.lacounty.gov within fifteen (15) calendar days from application submission or your application may be rejected as incomplete. ****Lead capacity is defined as act as team or group leader to at least two (2) or more journey or lower-level employees with responsibility for assigning, coordinating, and reviewing the work, ensuring proper work methods are followed, and providing technical assistance and training. ***** In order to receive credit for the Master’s or Doctoral degree , you must attach a legible copy of the Official Diploma, Official Transcripts, or Official Letter from the accredited institution, which shows the date the degree was awarded, with Registrar's signature and school seal, to the application at the time of filing, or e-mail to hrexams@ph.lacounty.gov within fifteen (15) calendar days from application submission or your application may be rejected. County employees who wish to meet the requirements using out-ofclass experience will be considered for this examination. Those claiming out-of-class experience should describe their out-of-class duties in detail in the Work Experience and Supplemental Questions sections of their application. DESIRABLE QUALIFICATIONS: Option I: Credit will be awarded for additional experience beyond the Minimum Requirements at a level equivalent to the Los Angeles County class of Data Scientist. Option II: Credit will be awarded for additional lead capacity experience beyond the Minimum Requirements, applying and overseeing the application of machine learning, predictive analytics, data management, and hypothesis-driven data analysis to make actionable recommendations to support program, policy, and operational decision-making. Additional Information Examination Content: Once we have determined that you meet one of our requirement options the examination process will consist of an evaluation of experience based on application information, desirable qualifications, and supplemental questionnaire information submitted at the time of filing weighted 100% . Applicants must meet the Minimum Requirements and achieve a passing score of 70% or higher on the examination (evaluation of experience) to be added to the Eligible Register (hiring list). Passing this examination and being added to the Eligible Register does not guarantee an offer of employment. Eligibility Information: The names of candidates receiving a passing score in the examination will be added to the Eligible Register in the order of their score group for a period of twelve (12) months following the date of eligibility. NO PERSON MAY COMPETE IN THIS EXAMINATION MORE THAN ONCE EVERY TWELVE (12) MONTHS. Complete applications will be processed on an as received basis and promulgated to the Eligible Register accordingly. Vacancy Information: The Eligible Register resulting from this examination will be used to fill vacancies in the Department of Public Health as they occur. Available Shift: Any shift, including evenings, nights, weekends and holidays. _______________________________________________________________ Application and Filing Information HOW TO APPLY: Applications must be filed ONLINE ONLY . Applications submitted by U.S. mail, fax, or in person will NOT be accepted. Any required documents and/or additional information, if any, must be received with your application at the time of filing online or sent to HRExams@ph.lacounty.gov within fifteen (15) calendar days from application submission. Apply online by clicking on the green "Apply" button located on this posting. You can also track the status of your application using this website. Plan to submit your online application well in advance of 5:00 p.m., PT, on the last day of filing as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on the County of Los Angeles Job Opportunities Website , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. The acceptance of your application depends on whether you have clearly shown that you meet the MINIMUM REQUIREMENTS. Fill out the application and Supplemental Questionnaire accurately and completely to receive full credit for any relevant education and/or job experience you include. In the space provided on the application for education, include names and addresses of schools attended, dates attended, degree(s) received, and degree major. For each job held, give the name and address of your employer, your job/position title, start and end dates, the number of hours worked per week, and detailed description of work and duties performed. If the application and/or Supplemental Questionnaire is/are incomplete, the application will be REJECTED . Important Notes: Please note that ALL information supplied by applicants and included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. Applications may be rejected at any stage of the examination and selection process. FALSIFICATION of any information may result in DISQUALIFICATION or RESCISSION OF APPOINTMENT. Utilizing VERBIAGE from Class Specification(s) and/or Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the requirements. In doing so your application will be dispositioned as INCOMPLETE and will not be accepted. Comments such as "SEE RESUME" or "SEE APPLICATION" will not be considered a valid response; therefore, using such statements will also result in your application being rejected as INCOMPLETE . Computer and Internet Access at Public Libraries: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. You may refer to their website for more information regarding the reopening of some libraries with limited hours throughout Los Angles County. Social Security Number: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. Do Not Share User ID, Email, And Password: All applicants must file their application online using their OWN user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the in equalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. Fair Chance Employer: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Equal Employment Opportunity: It is the policy of the County of Los Angeles to provide equal employment opportunity for all qualified persons, regardless of race, religion, sex, national origin, age, sexual orientation, or disability or any other characteristic protected by State or Federal law. All positions are open to qualified men and women pursuant to the Americans with Disabilities Act of 1990 and the California Fair Employment and Housing Act. The County will follow all of its obligations under State and Federal laws regarding the provision of reasonable accommodations to applicants. Department Contact Name: Exam Analyst Department Contact Phone: (323) 659-6546 Department Contact Email: HRExams@ph.lacounty.gov California Relay Services Phone: (800) 735-2922 Teletype Phone: (800) 899-4099 Alternate Teletype Phone: (800) 897-0077 For detailed information, please click here
California State Polytechnic University Pomona
3801 West Temple Avenue, Pomona, CA 91768, USA
Type of Appointment: Full-time, Management Personnel Plan (MPP II) Anticipated Salary Range: $108,000 - $114,000 annually; Commensurate with qualifications and experience Benefits Include: (15) Paid Holidays, (24) Vacation Days, Comprehensive Benefits Package Recruitment Closing Date : Open Until Filled Other: Candidates selected for the first round of interviews will be invited for an in-person panel interview on our campus in Pomona, CA. THE DEPARTMENT: Outreach, Recruitment & Educational Partnerships (OREP) is responsible for outreach and recruitment of prospective domestic undergraduate students and plays a key role in enrollment planning and reporting. OREP is charged with promoting the image of the University, it‘s programs and uniqueness; attracting and recruiting a diverse and high achieving pool of applicants; developing relationships and collaborations with campus external and internal constituents; and, providing timely, accurate and comprehensive services to students and campus through point of inquiry and enrollment. OREP is responsible for compliance with federal, state, CSU system and University requirements along with the timely and accurate dissemination of information to students, parents, campus constituents, the CSU Chancellor's Office, and the external community. OREP provides dedicated quality outreach and recruitment programs and strategic communication to prospective students; schools and community organizations; and the delivery of student services that support recruitment, college readiness, and persistence. Programs include domestic undergraduate outreach, out-of-state recruitment, and campus tour programs. OREP reports to the Presidential Associate for Community Partnerships and Expanding Access under the Office of the President. DUTIES AND RESPONSIBILITIES: Strategic Oversight: Develop a comprehensive strategic plan for the RISE program, outlining short-term and long-term goals. Supervise staff, student assistants, and volunteers. Establish key performance indicators to measure the success and impact of the program. Foster a collaborative and innovative team culture, encouraging input and creativity. Lead regular strategy sessions to adapt to evolving educational trends and student needs. Identify potential challenges and proactively develop solutions for program improvement. Ensure the program's alignment with the University's broader mission and values. Regularly assess and adjust the program's vision based on feedback. Cultivate a forward-thinking environment that embraces continuous improvement. Regularly assess and adjust diversity outreach efforts based on feedback and/or educational advancements. Participation in pertinent CSU systemwide, University, and national committees. Utilizes existing connections and develop new relationships while incorporating cultural insights within underrepresented groups to enhance diversity and outreach initiatives for the office. Community Engagement and Outreach: Establish and nurture partnerships with local schools, community organizations, and educational leaders. Design and implement targeted outreach campaigns to increase visibility to under-served prospective students and families. Attend community events; engage with stakeholders to promote the program's mission. Lead and assist in developing a communication plan, ensuring consistency in social media, email, and print communications for prospective students. Develop and deliver presentations to community groups, emphasizing the benefits of the RISE program. Collaborate with teams in Strategic Communications to enhance program branding. Collect and analyze feedback from community members to refine outreach strategies. Regularly assess the program's inclusivity and accessibility, adjusting as necessary. Collaboratively work cross-divisionally and with OREP colleagues to develop culturally relevant tours and campus visits. Program Development: Redefine the RISE program's mission and objectives in response to educational advancements. Research and analyze best practices in college readiness and student success programs. Provide oversight of the RISE and diversity outreach budget along with the Presidential Associate and Budget and Operations Analyst. Ability and experience in building partnerships with University and community constituents. Develop a roadmap for program expansion to include securing external resources. Evaluate the scalability of the current program model and propose enhancements. Regularly assess the impact of diversity outreach strategies on participants and make data-informed decisions. Lead the redesign and rebranding of RISE online and social media presence. Ensure that program development aligns with diversity, equity, and inclusion principles Grant Acquisition: Conduct thorough research to identify grant opportunities from government, private, and non-profit sources. Develop a comprehensive grant acquisition strategy, outlining target funding sources. Write compelling and persuasive grant proposals, clearly articulating program goals and outcomes. Works closely with Presidential Associate to align funding for diversity outreach initiatives with other campus fundraising goals. Coordinate fundraising and grant efforts with the University Advancement team. Collaborate with Presidential Associate in establishing and maintaining effective communication with current donors to showcase program achievements. OREP: Participates in all OREP and divisional staff development, staff meetings, and major staff events to promote the University. Conducts testing of systems utilized by OREP (e.g., Cal State Apply application, Slate information/communication system, etc.) Adheres to laws and policies established regarding computer data, records, accounting, and personnel by the California State University, Cal Poly Pomona, and OREP to demonstrate sensitivity and appropriate conduct as a University employee. Adheres to and advises prospective students properly regarding CSU admission policies and processes. Prepares and utilizes outreach reports detailing application, admit, and enrollment trends, and analyzes prospective student inquiries to determine yield strategies. Performs administrative and programmatic duties as assigned, including providing generalist support at the department service desk and telephones. Works extended hours, weekends, and evenings to support OREP programs and services. Rotates on a needed basis to perform customer service duties and support the front- facing counter of OREP, as determined by OREP leadership and/or operational need. Ensures compliance and maintains the integrity of prospective student, applicant, and student records; staff members are strictly prohibited from making unauthorized changes without explicit HEERA permission. QUALIFICATIONS: Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related. Five (5) years of progressively responsible higher education experience and delivery of services and programs to students and external constituents. Three (3) years leading a team of student service professionals in outreach and recruitment programs. General knowledge of the principles, practices and trends of the student services area as well as in-depth knowledge of the program development, grant writing, recruitment and outreach. Must have a working knowledge of current trends in higher education. PREFERRED EXPERIENCE: Four (4) years experience in higher education recruitment. A Master’s degree in a related field is preferred with four years experience and a working knowledge of the core functions in outreach, recruitment, campus tours, and event management. Equity, Diversity, and Inclusion At Cal Poly Pomona, we are committed to the urgent and ongoing work of creating and sustaining an inclusive campus where all students, faculty, and staff are welcomed, respected and can flourish to achieve their dreams of success. We believe diversity strengthens community. Cal Poly Pomona proudly holds designations as both a Hispanic-Serving Institution (HSI) and an Asian American and Native American Pacific Islander-Serving Institution (AANAPISI). In 2022, the campus launched the Black Thriving Initiative recognizing that Cal Poly Pomona’s future as a university must be linked to the success of its Black community. More information about our campus initiatives can be found on the Office of Inclusive Excellence’s website . Out of State Work The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU’s mission is to prepare educated, responsible individuals to contribute to California’s schools, economy, culture, and future. As an agency of the State of California, the CSU’s business operations almost exclusively reside within California. The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. For more information, go to https://calstate.policystat.com/policy/10899725/latest/ . Background Check Cal Poly Pomona will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check). The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any information that the applicant submits for consideration regarding the criminal conviction history such as the nature, gravity and recency of the conviction, the candidate’s conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for. For more information, go to https://calstate.policystat.com/policy/13813878/latest/ . Employment Eligibility Verification Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. For more information, go to https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Conflict of Interest This position is a “designated position” in the California State University’s Conflict of Interest Code. The successful candidate accepting this position is required to file financial interest disclosure forms subject to state regulations. For more information, go to https://www.cpp.edu/eoda-hr/departments/hrpar/coi.shtml . Outside Employment Disclosure Executive and Management Plan Personnel employees must disclose all current outside employment at the time of hire as a precondition of hire and at the following times after hire: annually in July, within 30 days of accepting outside employment, and upon their manager’s request. For more information, go to https://www.cpp.edu/eoda-hr/departments/hrpar/outside-employment-disclosure.shtml . Child Abuse/Neglect Reporting Act (CANRA) The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. See policy at https://calstate.policystat.com/v2/policy/10927154/latest/ . Security & Fire Safety In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), Cal Poly Pomona’s Annual Security Report and Annual Fire Safety Report are available for viewing at: https://www.cpp.edu/pdfs/annual_security_report.pdf and https://www.cpp.edu/housing/documents/fire_safety_report.pdf. Pay Transparency Nondiscrimination As a federal contractor, Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. For more information, see the Pay Transparency Nondiscrimination Provision poster . Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at ADACoordinator@cpp.edu . For more information, go to Employment Notices . Equal Employment Opportunity Cal Poly Pomona is an Equal Opportunity Employer, committed to promoting an inclusive and diverse workforce. The university subscribes to all state and federal regulations that prohibit discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and veteran or military status. We engage the talents of all qualified workers, regardless of their background. More information is available at Equal Employment Opportunity statement . Other Notices For other important employment notices, we invite you to visit Cal Poly Pomona’s Employment Notices web page. Advertised: May 08 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Jul 14, 2024
Type of Appointment: Full-time, Management Personnel Plan (MPP II) Anticipated Salary Range: $108,000 - $114,000 annually; Commensurate with qualifications and experience Benefits Include: (15) Paid Holidays, (24) Vacation Days, Comprehensive Benefits Package Recruitment Closing Date : Open Until Filled Other: Candidates selected for the first round of interviews will be invited for an in-person panel interview on our campus in Pomona, CA. THE DEPARTMENT: Outreach, Recruitment & Educational Partnerships (OREP) is responsible for outreach and recruitment of prospective domestic undergraduate students and plays a key role in enrollment planning and reporting. OREP is charged with promoting the image of the University, it‘s programs and uniqueness; attracting and recruiting a diverse and high achieving pool of applicants; developing relationships and collaborations with campus external and internal constituents; and, providing timely, accurate and comprehensive services to students and campus through point of inquiry and enrollment. OREP is responsible for compliance with federal, state, CSU system and University requirements along with the timely and accurate dissemination of information to students, parents, campus constituents, the CSU Chancellor's Office, and the external community. OREP provides dedicated quality outreach and recruitment programs and strategic communication to prospective students; schools and community organizations; and the delivery of student services that support recruitment, college readiness, and persistence. Programs include domestic undergraduate outreach, out-of-state recruitment, and campus tour programs. OREP reports to the Presidential Associate for Community Partnerships and Expanding Access under the Office of the President. DUTIES AND RESPONSIBILITIES: Strategic Oversight: Develop a comprehensive strategic plan for the RISE program, outlining short-term and long-term goals. Supervise staff, student assistants, and volunteers. Establish key performance indicators to measure the success and impact of the program. Foster a collaborative and innovative team culture, encouraging input and creativity. Lead regular strategy sessions to adapt to evolving educational trends and student needs. Identify potential challenges and proactively develop solutions for program improvement. Ensure the program's alignment with the University's broader mission and values. Regularly assess and adjust the program's vision based on feedback. Cultivate a forward-thinking environment that embraces continuous improvement. Regularly assess and adjust diversity outreach efforts based on feedback and/or educational advancements. Participation in pertinent CSU systemwide, University, and national committees. Utilizes existing connections and develop new relationships while incorporating cultural insights within underrepresented groups to enhance diversity and outreach initiatives for the office. Community Engagement and Outreach: Establish and nurture partnerships with local schools, community organizations, and educational leaders. Design and implement targeted outreach campaigns to increase visibility to under-served prospective students and families. Attend community events; engage with stakeholders to promote the program's mission. Lead and assist in developing a communication plan, ensuring consistency in social media, email, and print communications for prospective students. Develop and deliver presentations to community groups, emphasizing the benefits of the RISE program. Collaborate with teams in Strategic Communications to enhance program branding. Collect and analyze feedback from community members to refine outreach strategies. Regularly assess the program's inclusivity and accessibility, adjusting as necessary. Collaboratively work cross-divisionally and with OREP colleagues to develop culturally relevant tours and campus visits. Program Development: Redefine the RISE program's mission and objectives in response to educational advancements. Research and analyze best practices in college readiness and student success programs. Provide oversight of the RISE and diversity outreach budget along with the Presidential Associate and Budget and Operations Analyst. Ability and experience in building partnerships with University and community constituents. Develop a roadmap for program expansion to include securing external resources. Evaluate the scalability of the current program model and propose enhancements. Regularly assess the impact of diversity outreach strategies on participants and make data-informed decisions. Lead the redesign and rebranding of RISE online and social media presence. Ensure that program development aligns with diversity, equity, and inclusion principles Grant Acquisition: Conduct thorough research to identify grant opportunities from government, private, and non-profit sources. Develop a comprehensive grant acquisition strategy, outlining target funding sources. Write compelling and persuasive grant proposals, clearly articulating program goals and outcomes. Works closely with Presidential Associate to align funding for diversity outreach initiatives with other campus fundraising goals. Coordinate fundraising and grant efforts with the University Advancement team. Collaborate with Presidential Associate in establishing and maintaining effective communication with current donors to showcase program achievements. OREP: Participates in all OREP and divisional staff development, staff meetings, and major staff events to promote the University. Conducts testing of systems utilized by OREP (e.g., Cal State Apply application, Slate information/communication system, etc.) Adheres to laws and policies established regarding computer data, records, accounting, and personnel by the California State University, Cal Poly Pomona, and OREP to demonstrate sensitivity and appropriate conduct as a University employee. Adheres to and advises prospective students properly regarding CSU admission policies and processes. Prepares and utilizes outreach reports detailing application, admit, and enrollment trends, and analyzes prospective student inquiries to determine yield strategies. Performs administrative and programmatic duties as assigned, including providing generalist support at the department service desk and telephones. Works extended hours, weekends, and evenings to support OREP programs and services. Rotates on a needed basis to perform customer service duties and support the front- facing counter of OREP, as determined by OREP leadership and/or operational need. Ensures compliance and maintains the integrity of prospective student, applicant, and student records; staff members are strictly prohibited from making unauthorized changes without explicit HEERA permission. QUALIFICATIONS: Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related. Five (5) years of progressively responsible higher education experience and delivery of services and programs to students and external constituents. Three (3) years leading a team of student service professionals in outreach and recruitment programs. General knowledge of the principles, practices and trends of the student services area as well as in-depth knowledge of the program development, grant writing, recruitment and outreach. Must have a working knowledge of current trends in higher education. PREFERRED EXPERIENCE: Four (4) years experience in higher education recruitment. A Master’s degree in a related field is preferred with four years experience and a working knowledge of the core functions in outreach, recruitment, campus tours, and event management. Equity, Diversity, and Inclusion At Cal Poly Pomona, we are committed to the urgent and ongoing work of creating and sustaining an inclusive campus where all students, faculty, and staff are welcomed, respected and can flourish to achieve their dreams of success. We believe diversity strengthens community. Cal Poly Pomona proudly holds designations as both a Hispanic-Serving Institution (HSI) and an Asian American and Native American Pacific Islander-Serving Institution (AANAPISI). In 2022, the campus launched the Black Thriving Initiative recognizing that Cal Poly Pomona’s future as a university must be linked to the success of its Black community. More information about our campus initiatives can be found on the Office of Inclusive Excellence’s website . Out of State Work The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU’s mission is to prepare educated, responsible individuals to contribute to California’s schools, economy, culture, and future. As an agency of the State of California, the CSU’s business operations almost exclusively reside within California. The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. For more information, go to https://calstate.policystat.com/policy/10899725/latest/ . Background Check Cal Poly Pomona will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check). The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any information that the applicant submits for consideration regarding the criminal conviction history such as the nature, gravity and recency of the conviction, the candidate’s conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for. For more information, go to https://calstate.policystat.com/policy/13813878/latest/ . Employment Eligibility Verification Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. For more information, go to https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Conflict of Interest This position is a “designated position” in the California State University’s Conflict of Interest Code. The successful candidate accepting this position is required to file financial interest disclosure forms subject to state regulations. For more information, go to https://www.cpp.edu/eoda-hr/departments/hrpar/coi.shtml . Outside Employment Disclosure Executive and Management Plan Personnel employees must disclose all current outside employment at the time of hire as a precondition of hire and at the following times after hire: annually in July, within 30 days of accepting outside employment, and upon their manager’s request. For more information, go to https://www.cpp.edu/eoda-hr/departments/hrpar/outside-employment-disclosure.shtml . Child Abuse/Neglect Reporting Act (CANRA) The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. See policy at https://calstate.policystat.com/v2/policy/10927154/latest/ . Security & Fire Safety In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), Cal Poly Pomona’s Annual Security Report and Annual Fire Safety Report are available for viewing at: https://www.cpp.edu/pdfs/annual_security_report.pdf and https://www.cpp.edu/housing/documents/fire_safety_report.pdf. Pay Transparency Nondiscrimination As a federal contractor, Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. For more information, see the Pay Transparency Nondiscrimination Provision poster . Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at ADACoordinator@cpp.edu . For more information, go to Employment Notices . Equal Employment Opportunity Cal Poly Pomona is an Equal Opportunity Employer, committed to promoting an inclusive and diverse workforce. The university subscribes to all state and federal regulations that prohibit discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and veteran or military status. We engage the talents of all qualified workers, regardless of their background. More information is available at Equal Employment Opportunity statement . Other Notices For other important employment notices, we invite you to visit Cal Poly Pomona’s Employment Notices web page. Advertised: May 08 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Cal State University (CSU) LA
5151 State University Drive, Los Angeles, CA 90032, USA
Job No: 536186; 02/15/2024 Academic and Educational Support Programs Coordinator Administrative Analyst/Specialist - Non-Exempt Educational Opportunity Program Salary Range : $3,694 - $7,131/Monthly (Budgeted Hiring Salary Range: $3,694 - $4,800/Monthly) Work Schedule : Full-Time, Monday - Friday, 8:00 a.m. to 5:00 p.m.; non-exempt classification. Essential Functions : This position holds various general and specialized administrative and analytical responsibilities, directly supporting the Director of the Educational Opportunity Program (EOP). This front-line, customer-service-oriented position covers a wide range of responsibilities related to the success and overall efficiency of EOP, covering operational, policy, and program research, analysis, reporting, and evaluation for the effective development and administration of programs and improvements to operational policies and procedures. The incumbent will oversee day-to-day administrative operations and provide lead work direction to others. This position is the liaison to numerous on-campus and off-campus partners. This position assists the Director of EOP in developing, revising, planning, evaluating, and implementing fiscal and operational policies, procedures, and systems. Provides oversight of the department's operating budget, including ancillary programs. Responsible for purchasing goods and services, and tracking and reconciling department expenditures, payments, and payroll. Monitors for financial integrity; analyzes and realigns significant budget categories and line items to achieve department goals. Works closely with the Divisional Fiscal Resource and Operations Manager to review and complete quarterly financial assessments and other financial reports. Supports the coordination of the academic and educational support programs, such as Summer Bridge, Transfer Bridge, Learning Communities, and other retention programs; responsible for the organization and coordination of tasks, handling multiple priorities with independent judgment - provides lead work direction to student assistants assigned to the projects, using knowledge of policies and procedures to provide appropriate solutions to issues that may arise; serves as liaison to campus partners, outside agencies or entities related to the program. Responsible for initiating and reviewing procedures relating to finance, budget, purchasing, personnel, payroll, and other university procedures for accuracy and compliance with university policies. Assist with the onboarding and timekeeping for staff and students. Supports the coordination and scheduling of appointments, interviews, and meetings. Uses critical thinking and reasoning skills to address and prioritize unique problems and interactions with university students, faculty, staff, and external constituents. Coordinates and implements special projects and events, and other duties as assigned. Required Qualifications & Experience : A bachelor's degree from an accredited four-year college or university in business administration or equivalent training and three years of administrative work experience involving study, analysis, or evaluation leading to developing or improving administrative policies, practices, or programs. General knowledge and skills in the applicable administrative or program field with a foundational knowledge of public administration principles, practices, and methods. The incumbent should possess working knowledge of general practices, programs, and administrative specialties. Basic knowledge of and ability to apply fundamental concepts. Working knowledge of budget policies and procedures. Knowledge of basic methods and procedures for research and statistical analysis and the ability to apply them. Ability to: learn, interpret, and apply various policies and procedures relating to and impacting the applicable program, organizational unit, and administrative specialty; analyze data and make accurate projections using business mathematics and basic statistical techniques; organize and plan work and projects, including handling multiple priorities; make independent decisions and exercise sound judgment; compile, write, and present reports related to program or administrative specialty and demonstrated ability to establish and maintain effective working relationships within and outside the work group and serve as a liaison for the organizational unit. The incumbent must have a demonstrated interest and/or ability in working in a multicultural/multiethnic environment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who may apply for the position. As part of the interview process, candidates will be asked to complete an assessment. California State University, Los Angeles, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Desired Qualifications : Expertise and experience with a broad range of presenting problems and constituencies. Experience working with service effectiveness and quality improvement programs. Fluency in Spanish. Closing Date : Review of applications will begin on 2/29/2024 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A COMPLETED ON-LINE CAL STATE LA EMPLOYMENT APPLICATION IS REQUIRED. RESUMES WILL NOT BE ACCEPTED IN LIEU OF A COMPLETED APPLICATION. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment. In addition to meeting fully its obligations under federal and state law, California State University, Los Angeles is committed to creating a community in which a diverse population can live and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual. To that end, all qualified individuals will receive equal consideration without regard to economic status, race, ethnicity, color, religion, disability, national origin or cultural background, political views, sex or sexual orientation, gender, or other personal characteristics or beliefs. Candidates must demonstrate ability and/or interest in working in a multicultural/multiethnic environment. Certain positions require fingerprinting. The University actively encourages qualified minorities, women and persons with a disability to apply. Upon request, reasonable accommodation will be provided to individuals with protected disabilities to (a) complete the employment process and (b) perform essential job functions when this does not cause an undue hardship. We are an Equal Opportunity/Title IX Employer. To obtain employment information for the impaired call: TDD Line (323) 343-3670 24-hour Dial-A-Job Line (323) 343-3678 Advertised: Feb 15 2024 Pacific Standard Time Applications close: Closing Date/Time:
Jul 14, 2024
Job No: 536186; 02/15/2024 Academic and Educational Support Programs Coordinator Administrative Analyst/Specialist - Non-Exempt Educational Opportunity Program Salary Range : $3,694 - $7,131/Monthly (Budgeted Hiring Salary Range: $3,694 - $4,800/Monthly) Work Schedule : Full-Time, Monday - Friday, 8:00 a.m. to 5:00 p.m.; non-exempt classification. Essential Functions : This position holds various general and specialized administrative and analytical responsibilities, directly supporting the Director of the Educational Opportunity Program (EOP). This front-line, customer-service-oriented position covers a wide range of responsibilities related to the success and overall efficiency of EOP, covering operational, policy, and program research, analysis, reporting, and evaluation for the effective development and administration of programs and improvements to operational policies and procedures. The incumbent will oversee day-to-day administrative operations and provide lead work direction to others. This position is the liaison to numerous on-campus and off-campus partners. This position assists the Director of EOP in developing, revising, planning, evaluating, and implementing fiscal and operational policies, procedures, and systems. Provides oversight of the department's operating budget, including ancillary programs. Responsible for purchasing goods and services, and tracking and reconciling department expenditures, payments, and payroll. Monitors for financial integrity; analyzes and realigns significant budget categories and line items to achieve department goals. Works closely with the Divisional Fiscal Resource and Operations Manager to review and complete quarterly financial assessments and other financial reports. Supports the coordination of the academic and educational support programs, such as Summer Bridge, Transfer Bridge, Learning Communities, and other retention programs; responsible for the organization and coordination of tasks, handling multiple priorities with independent judgment - provides lead work direction to student assistants assigned to the projects, using knowledge of policies and procedures to provide appropriate solutions to issues that may arise; serves as liaison to campus partners, outside agencies or entities related to the program. Responsible for initiating and reviewing procedures relating to finance, budget, purchasing, personnel, payroll, and other university procedures for accuracy and compliance with university policies. Assist with the onboarding and timekeeping for staff and students. Supports the coordination and scheduling of appointments, interviews, and meetings. Uses critical thinking and reasoning skills to address and prioritize unique problems and interactions with university students, faculty, staff, and external constituents. Coordinates and implements special projects and events, and other duties as assigned. Required Qualifications & Experience : A bachelor's degree from an accredited four-year college or university in business administration or equivalent training and three years of administrative work experience involving study, analysis, or evaluation leading to developing or improving administrative policies, practices, or programs. General knowledge and skills in the applicable administrative or program field with a foundational knowledge of public administration principles, practices, and methods. The incumbent should possess working knowledge of general practices, programs, and administrative specialties. Basic knowledge of and ability to apply fundamental concepts. Working knowledge of budget policies and procedures. Knowledge of basic methods and procedures for research and statistical analysis and the ability to apply them. Ability to: learn, interpret, and apply various policies and procedures relating to and impacting the applicable program, organizational unit, and administrative specialty; analyze data and make accurate projections using business mathematics and basic statistical techniques; organize and plan work and projects, including handling multiple priorities; make independent decisions and exercise sound judgment; compile, write, and present reports related to program or administrative specialty and demonstrated ability to establish and maintain effective working relationships within and outside the work group and serve as a liaison for the organizational unit. The incumbent must have a demonstrated interest and/or ability in working in a multicultural/multiethnic environment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who may apply for the position. As part of the interview process, candidates will be asked to complete an assessment. California State University, Los Angeles, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Desired Qualifications : Expertise and experience with a broad range of presenting problems and constituencies. Experience working with service effectiveness and quality improvement programs. Fluency in Spanish. Closing Date : Review of applications will begin on 2/29/2024 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A COMPLETED ON-LINE CAL STATE LA EMPLOYMENT APPLICATION IS REQUIRED. RESUMES WILL NOT BE ACCEPTED IN LIEU OF A COMPLETED APPLICATION. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment. In addition to meeting fully its obligations under federal and state law, California State University, Los Angeles is committed to creating a community in which a diverse population can live and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual. To that end, all qualified individuals will receive equal consideration without regard to economic status, race, ethnicity, color, religion, disability, national origin or cultural background, political views, sex or sexual orientation, gender, or other personal characteristics or beliefs. Candidates must demonstrate ability and/or interest in working in a multicultural/multiethnic environment. Certain positions require fingerprinting. The University actively encourages qualified minorities, women and persons with a disability to apply. Upon request, reasonable accommodation will be provided to individuals with protected disabilities to (a) complete the employment process and (b) perform essential job functions when this does not cause an undue hardship. We are an Equal Opportunity/Title IX Employer. To obtain employment information for the impaired call: TDD Line (323) 343-3670 24-hour Dial-A-Job Line (323) 343-3678 Advertised: Feb 15 2024 Pacific Standard Time Applications close: Closing Date/Time:
California State Polytechnic University Pomona
3801 West Temple Avenue, Pomona, CA 91768, USA
Type of Appointment : Full-Time, Probationary Job Classification : Administrative Analyst/Specialist - Exempt II Anticipated Hiring Range : $6,095 - $7,225 per month ($73,140 - $86,700 annually) Work Hours : Monday - Friday, 8am - 5pm, unless otherwise notified Recruitment Closing Date : September 3, 2024 THE DEPARTMENT: Outreach, Recruitment & Educational Partnerships (OREP) is responsible for outreach and recruitment of prospective domestic undergraduate students and plays a key role in enrollment planning and reporting. OREP is charged with promoting the image of the University, it's programs and uniqueness; attracting and recruiting a diverse and high achieving pool of applicants; developing relationships and collaborations with campus external and internal constituents; and, providing timely, accurate and comprehensive services to students and campus through point of inquiry and enrollment. DUTIES AND RESPONSIBILITIES: Event Coordination Serves as the lead for event planning and coordination of special projects and events administered by OREP. Coordinates event logistics, identifies and confirms required spaces, hospitality, and administrative support needs of multiple prospective and yield events, including but not limited too: Explore CPP: Fall Preview Day; Leadership Summit Series with community colleges and high schools in the region; Spring Open House (campus-wide event); Summer Staff Outreach Retreats; Counselor & Community Based Organization Trainings; various events with special emphasis on underrepresented populations, i.e. African American and Native American, and other special events as requested. Comprehensive and detailed knowledge of applicable university infrastructure, policies and procedures; ability to interpret and apply policies and procedures independently; and use judgment and discretion to act when precedents do not exist. Ability to independently handle multiple work unit priorities and projects simultaneously; develops project plan systems to track event deadlines and tasks to assure timely progress. Works with campus partners (i.e. Facilities, the Colleges, Advancement, EMS, etc.) to complete project plans. Partner on the coordination of communication regarding special events, messaging and correspondence; edit and proofread materials to ensure accuracy of content, grammar, punctuation, spelling as well as ensure proper formats are utilized. Develops presentations and print materials (e.g. agendas, brochures, invitations, nametags, tent cards, workshop programs, etc.) for OREP events, open forums, internal and external briefings, and community outreach efforts. Effectively handle interpersonal interactions at all levels, including highly confidential or sensitive situations that may involve external constituents, parents, students, faculty, or staff. Takes appropriate action to successfully resolve time sensitive issues; ability to use negotiation and persuasion skills to achieve results and expedite projects. Project and Lead Coordination Serves as lead administrative support for ad hoc committees under the oversight of the Presidential Associate for Community Partnerships and Expanding Access. Works collaboratively with OREP staff to lead the coordination and development of grant and foundation proposals. Lead project coordinator for our task management system (Team Dynamix or Asana) to ensure OREP events, projects, and communications are properly tracked to ensure requisite data and outcomes are identified. Serve as project coordinator for the development and implementation of new technology platforms utilized by the department. Serve as the lead to the Administrative Support Coordinator and Budget and Operations Analyst who make up the Operations Support unit for the department. Serve as backup to the Budget and Operations Analyst in matters pertaining to purchasing, and payroll. The incumbent must identify, register for, and attend appropriate trainings to maintain skills or expand knowledge and access to new resources. Works closely with the Budget and Operations Analyst when purchasing and tracking inventory for outreach events and activities and contracting out to vendors for campus wide events (i.e. tables and chairs, balloons, food trucks etc.). Communication Coordination Oversee and approve all communications to future students (prospects, applicants, and admitted students) before enrollment. Ensure all communications are clear, accurate, and aligned with institutional messaging. Collaborate with Strategic Communications to maintain consistency in messaging. Provide feedback and edits to improve communication materials. Coordinate with different departments to gather necessary information for communications. Develop and implement communication timelines to ensure timely delivery of messages. Ensure all communication efforts support recruitment and enrollment goals. Oversees the production of printed materials and communication pieces to support the department. Ensures that communication materials are available for scheduled events. Responsible for coordinating and obtaining all necessary copy reviews and approvals from relevant stakeholders. Collaborating with designers, photographers, faculty and others on theme, design and content of print, electronic and web-based publications to maximize impact. Utilize our various systems for engaging future students and coordinate timely follow-up with the department. OREP Participates in all OREP and divisional staff development, staff meetings, and major staff events to promote the University. Conducts testing of systems utilized by OREP (e.g., Cal State Apply application, Slate information/communication system). Adheres to laws and policies established regarding computer data, records, accounting, and personnel by the California State University, Cal Poly Pomona, and OREP to demonstrate sensitivity and appropriate conduct as a University employee. Adheres to and advises prospective students properly regarding CSU admission policies and processes. Prepares and utilizes outreach reports detailing application, admit, and enrollment trends, and analyzes prospective student inquiries to determine yield strategies. Performs administrative and programmatic duties as assigned, including providing generalist support at the department service desk and telephones. Works extended hours, weekends, and evenings to support OREP programs and services. Rotates on a needed basis to perform customer service duties and support the front-facing counter of OREP, as determined by OREP leadership and/or operational need. Ensures compliance and maintains the integrity of prospective student, applicant, and student records; staff members are strictly prohibited from making unauthorized changes without explicit HEERA permission. QUALIFICATIONS: Bachelor's Degree - and/or the equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Required Four (4) years of related administrative experience Thorough knowledge of and ability to apply extensive expertise to complex programs and/or administrative specialties, including pertinent laws and regulations; demonstrated expertise in and advanced knowledge of the principles, problems, and methods of public and business administration and operational and fiscal management; expertise in administrative survey techniques, operations and systems analysis, statistical and research methods, and the ability to interpret and evaluate results to develop sound conclusions and recommend new or revised policies. Ability to understand problems from a broad, interactive perspective and discern applicable underlying principles to conceive of and develop strategic solutions; ability to work with representatives from public and private entities and handle potentially sensitive situations; demonstrated consultative skills in working with internal and external constituent groups; ability to effectively present ideas and concepts in written or presentation format and use consultative and facilitation skills to gain consensus; ability to train others on new skills and procedures and provide lead work direction. PREFERRED EXPERIENCE: Certified Meeting Professional (CMP) Certification Must be technology proficient in a variety of areas (i.e. Internet, client resource management (CRM), relational databases, Microsoft Office). Must have the ability to manage change and have the ability to to use technology in the development of different types of publications. Three (3) years of progressively responsible analytical experience in higher education or similarly demanding setting, including experience performing work involving the preparation, justification, and analysis or the control of administrative functions. Strong understanding and ability to interpret policies, procedures and principles; demonstrated experience with public higher education or other public entities. Ability to speak and write effectively and clearly. Ability to establish and maintain cooperative working relationships. Experience with data analysis and making accurate projections using business mathematics and basic statistical techniques; experience organizing and planning work and projects including handling multiple priorities; experience making independent decisions and exercising sound judgment; experience compiling, writing, and presenting reports related to program or administrative specialty; demonstrated ability and experience establishing and maintaining cooperative working relationships. Equity, Diversity, and Inclusion At Cal Poly Pomona, we are committed to the urgent and ongoing work of creating and sustaining an inclusive campus where all students, faculty, and staff are welcomed, respected and can flourish to achieve their dreams of success. We believe diversity strengthens community. Cal Poly Pomona proudly holds designations as both a Hispanic-Serving Institution (HSI) and an Asian American and Native American Pacific Islander-Serving Institution (AANAPISI). In 2022, the campus launched the Black Thriving Initiative recognizing that Cal Poly Pomona’s future as a university must be linked to the success of its Black community. More information about our campus initiatives can be found on the Office of Inclusive Excellence’s website . Out of State Work The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU’s mission is to prepare educated, responsible individuals to contribute to California’s schools, economy, culture, and future. As an agency of the State of California, the CSU’s business operations almost exclusively reside within California. The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. For more information, go to https://calstate.policystat.com/policy/10899725/latest/ . Background Check Cal Poly Pomona will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check). The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any information that the applicant submits for consideration regarding the criminal conviction history such as the nature, gravity and recency of the conviction, the candidate’s conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for. For more information, go to https://calstate.policystat.com/policy/13813878/latest/ . CSU Classification Salary Range This position is part of the California State University Employees Union (CSUEU) bargaining unit - 9. The CSU Classification Standards for this position are located on the following site: https://www.calstate.edu/csu-system/careers/compensation/Pages/Classification-Standards.aspx . The CSU Salary Schedule is located on the following site: https://www.calstate.edu/csu-system/careers/compensation/Pages/salary-schedule-documents.aspx . The classification salary range for this position according to the respective skill level is: minimum $5,273 and maximum $9,537 per month. Please refer to the anticipated hiring range for the appropriate salary rate for this particular position. Employment Eligibility Verification Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. For more information, go to https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents Child Abuse/Neglect Reporting Act (CANRA) The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. See policy at https://calstate.policystat.com/v2/policy/10927154/latest/ . Security & Fire Safety In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), Cal Poly Pomona’s Annual Security Report and Annual Fire Safety Report are available for viewing at: https://www.cpp.edu/pdfs/annual_security_report.pdf and https://www.cpp.edu/housing/documents/fire_safety_report.pdf. Pay Transparency Nondiscrimination As a federal contractor, Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. For more information, see the Pay Transparency Nondiscrimination Provision poster . Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at ADACoordinator@cpp.edu . For more information, go to Employment Notices . Equal Employment Opportunity Cal Poly Pomona is an Equal Opportunity Employer, committed to promoting an inclusive and diverse workforce. The university subscribes to all state and federal regulations that prohibit discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and veteran or military status. We engage the talents of all qualified workers, regardless of their background. More information is available at Equal Employment Opportunity statement . Other Notices For other important employment notices, we invite you to visit Cal Poly Pomona’s Employment Notices web page. Advertised: Aug 20 2024 Pacific Daylight Time Applications close: Sep 03 2024 Pacific Daylight Time Closing Date/Time:
Aug 21, 2024
Type of Appointment : Full-Time, Probationary Job Classification : Administrative Analyst/Specialist - Exempt II Anticipated Hiring Range : $6,095 - $7,225 per month ($73,140 - $86,700 annually) Work Hours : Monday - Friday, 8am - 5pm, unless otherwise notified Recruitment Closing Date : September 3, 2024 THE DEPARTMENT: Outreach, Recruitment & Educational Partnerships (OREP) is responsible for outreach and recruitment of prospective domestic undergraduate students and plays a key role in enrollment planning and reporting. OREP is charged with promoting the image of the University, it's programs and uniqueness; attracting and recruiting a diverse and high achieving pool of applicants; developing relationships and collaborations with campus external and internal constituents; and, providing timely, accurate and comprehensive services to students and campus through point of inquiry and enrollment. DUTIES AND RESPONSIBILITIES: Event Coordination Serves as the lead for event planning and coordination of special projects and events administered by OREP. Coordinates event logistics, identifies and confirms required spaces, hospitality, and administrative support needs of multiple prospective and yield events, including but not limited too: Explore CPP: Fall Preview Day; Leadership Summit Series with community colleges and high schools in the region; Spring Open House (campus-wide event); Summer Staff Outreach Retreats; Counselor & Community Based Organization Trainings; various events with special emphasis on underrepresented populations, i.e. African American and Native American, and other special events as requested. Comprehensive and detailed knowledge of applicable university infrastructure, policies and procedures; ability to interpret and apply policies and procedures independently; and use judgment and discretion to act when precedents do not exist. Ability to independently handle multiple work unit priorities and projects simultaneously; develops project plan systems to track event deadlines and tasks to assure timely progress. Works with campus partners (i.e. Facilities, the Colleges, Advancement, EMS, etc.) to complete project plans. Partner on the coordination of communication regarding special events, messaging and correspondence; edit and proofread materials to ensure accuracy of content, grammar, punctuation, spelling as well as ensure proper formats are utilized. Develops presentations and print materials (e.g. agendas, brochures, invitations, nametags, tent cards, workshop programs, etc.) for OREP events, open forums, internal and external briefings, and community outreach efforts. Effectively handle interpersonal interactions at all levels, including highly confidential or sensitive situations that may involve external constituents, parents, students, faculty, or staff. Takes appropriate action to successfully resolve time sensitive issues; ability to use negotiation and persuasion skills to achieve results and expedite projects. Project and Lead Coordination Serves as lead administrative support for ad hoc committees under the oversight of the Presidential Associate for Community Partnerships and Expanding Access. Works collaboratively with OREP staff to lead the coordination and development of grant and foundation proposals. Lead project coordinator for our task management system (Team Dynamix or Asana) to ensure OREP events, projects, and communications are properly tracked to ensure requisite data and outcomes are identified. Serve as project coordinator for the development and implementation of new technology platforms utilized by the department. Serve as the lead to the Administrative Support Coordinator and Budget and Operations Analyst who make up the Operations Support unit for the department. Serve as backup to the Budget and Operations Analyst in matters pertaining to purchasing, and payroll. The incumbent must identify, register for, and attend appropriate trainings to maintain skills or expand knowledge and access to new resources. Works closely with the Budget and Operations Analyst when purchasing and tracking inventory for outreach events and activities and contracting out to vendors for campus wide events (i.e. tables and chairs, balloons, food trucks etc.). Communication Coordination Oversee and approve all communications to future students (prospects, applicants, and admitted students) before enrollment. Ensure all communications are clear, accurate, and aligned with institutional messaging. Collaborate with Strategic Communications to maintain consistency in messaging. Provide feedback and edits to improve communication materials. Coordinate with different departments to gather necessary information for communications. Develop and implement communication timelines to ensure timely delivery of messages. Ensure all communication efforts support recruitment and enrollment goals. Oversees the production of printed materials and communication pieces to support the department. Ensures that communication materials are available for scheduled events. Responsible for coordinating and obtaining all necessary copy reviews and approvals from relevant stakeholders. Collaborating with designers, photographers, faculty and others on theme, design and content of print, electronic and web-based publications to maximize impact. Utilize our various systems for engaging future students and coordinate timely follow-up with the department. OREP Participates in all OREP and divisional staff development, staff meetings, and major staff events to promote the University. Conducts testing of systems utilized by OREP (e.g., Cal State Apply application, Slate information/communication system). Adheres to laws and policies established regarding computer data, records, accounting, and personnel by the California State University, Cal Poly Pomona, and OREP to demonstrate sensitivity and appropriate conduct as a University employee. Adheres to and advises prospective students properly regarding CSU admission policies and processes. Prepares and utilizes outreach reports detailing application, admit, and enrollment trends, and analyzes prospective student inquiries to determine yield strategies. Performs administrative and programmatic duties as assigned, including providing generalist support at the department service desk and telephones. Works extended hours, weekends, and evenings to support OREP programs and services. Rotates on a needed basis to perform customer service duties and support the front-facing counter of OREP, as determined by OREP leadership and/or operational need. Ensures compliance and maintains the integrity of prospective student, applicant, and student records; staff members are strictly prohibited from making unauthorized changes without explicit HEERA permission. QUALIFICATIONS: Bachelor's Degree - and/or the equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Required Four (4) years of related administrative experience Thorough knowledge of and ability to apply extensive expertise to complex programs and/or administrative specialties, including pertinent laws and regulations; demonstrated expertise in and advanced knowledge of the principles, problems, and methods of public and business administration and operational and fiscal management; expertise in administrative survey techniques, operations and systems analysis, statistical and research methods, and the ability to interpret and evaluate results to develop sound conclusions and recommend new or revised policies. Ability to understand problems from a broad, interactive perspective and discern applicable underlying principles to conceive of and develop strategic solutions; ability to work with representatives from public and private entities and handle potentially sensitive situations; demonstrated consultative skills in working with internal and external constituent groups; ability to effectively present ideas and concepts in written or presentation format and use consultative and facilitation skills to gain consensus; ability to train others on new skills and procedures and provide lead work direction. PREFERRED EXPERIENCE: Certified Meeting Professional (CMP) Certification Must be technology proficient in a variety of areas (i.e. Internet, client resource management (CRM), relational databases, Microsoft Office). Must have the ability to manage change and have the ability to to use technology in the development of different types of publications. Three (3) years of progressively responsible analytical experience in higher education or similarly demanding setting, including experience performing work involving the preparation, justification, and analysis or the control of administrative functions. Strong understanding and ability to interpret policies, procedures and principles; demonstrated experience with public higher education or other public entities. Ability to speak and write effectively and clearly. Ability to establish and maintain cooperative working relationships. Experience with data analysis and making accurate projections using business mathematics and basic statistical techniques; experience organizing and planning work and projects including handling multiple priorities; experience making independent decisions and exercising sound judgment; experience compiling, writing, and presenting reports related to program or administrative specialty; demonstrated ability and experience establishing and maintaining cooperative working relationships. Equity, Diversity, and Inclusion At Cal Poly Pomona, we are committed to the urgent and ongoing work of creating and sustaining an inclusive campus where all students, faculty, and staff are welcomed, respected and can flourish to achieve their dreams of success. We believe diversity strengthens community. Cal Poly Pomona proudly holds designations as both a Hispanic-Serving Institution (HSI) and an Asian American and Native American Pacific Islander-Serving Institution (AANAPISI). In 2022, the campus launched the Black Thriving Initiative recognizing that Cal Poly Pomona’s future as a university must be linked to the success of its Black community. More information about our campus initiatives can be found on the Office of Inclusive Excellence’s website . Out of State Work The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU’s mission is to prepare educated, responsible individuals to contribute to California’s schools, economy, culture, and future. As an agency of the State of California, the CSU’s business operations almost exclusively reside within California. The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. For more information, go to https://calstate.policystat.com/policy/10899725/latest/ . Background Check Cal Poly Pomona will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check). The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any information that the applicant submits for consideration regarding the criminal conviction history such as the nature, gravity and recency of the conviction, the candidate’s conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for. For more information, go to https://calstate.policystat.com/policy/13813878/latest/ . CSU Classification Salary Range This position is part of the California State University Employees Union (CSUEU) bargaining unit - 9. The CSU Classification Standards for this position are located on the following site: https://www.calstate.edu/csu-system/careers/compensation/Pages/Classification-Standards.aspx . The CSU Salary Schedule is located on the following site: https://www.calstate.edu/csu-system/careers/compensation/Pages/salary-schedule-documents.aspx . The classification salary range for this position according to the respective skill level is: minimum $5,273 and maximum $9,537 per month. Please refer to the anticipated hiring range for the appropriate salary rate for this particular position. Employment Eligibility Verification Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. For more information, go to https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents Child Abuse/Neglect Reporting Act (CANRA) The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. See policy at https://calstate.policystat.com/v2/policy/10927154/latest/ . Security & Fire Safety In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), Cal Poly Pomona’s Annual Security Report and Annual Fire Safety Report are available for viewing at: https://www.cpp.edu/pdfs/annual_security_report.pdf and https://www.cpp.edu/housing/documents/fire_safety_report.pdf. Pay Transparency Nondiscrimination As a federal contractor, Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. For more information, see the Pay Transparency Nondiscrimination Provision poster . Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at ADACoordinator@cpp.edu . For more information, go to Employment Notices . Equal Employment Opportunity Cal Poly Pomona is an Equal Opportunity Employer, committed to promoting an inclusive and diverse workforce. The university subscribes to all state and federal regulations that prohibit discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and veteran or military status. We engage the talents of all qualified workers, regardless of their background. More information is available at Equal Employment Opportunity statement . Other Notices For other important employment notices, we invite you to visit Cal Poly Pomona’s Employment Notices web page. Advertised: Aug 20 2024 Pacific Daylight Time Applications close: Sep 03 2024 Pacific Daylight Time Closing Date/Time:
