LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information With more than 10 million residents, Los Angeles County has the largest population of any county in the nation. As the largest employer in Southern California, with more than 37 diverse departments and over 2,300 different job descriptions, the County offers a lifetime of opportunities and careers. Be a part of something great! We are Los Angeles County Public Works, the largest municipal Public Works agency in the nation. With more than 4,000 employees, Public Works offers over 500 different types of career opportunities that promote professional and personal growth as well as a rewarding and exciting work environment. Don't miss an opportunity to join our team! APPLICATION FILING PERIOD: We will begin accepting applications on Tuesday, November 15, 2022, at 7:00 a.m. Pacific Time (PT) - Until the needs of the service are met and is subject to closure without prior notice. EXAM NUMBER: C-6541-I Essential Job Functions An Electronics Communications Technician is responsible for performing a combination of the following essential job functions: maintains, repairs, tests, configures, and installs fixed, mobile, and portable radio communications equipment such as mobile and hand-carried radio transmitters and receivers; base and remote station transmitters, receivers, and repeaters; and related equipment; maintains, repairs, tests, configures, and installs telecommunications network circuits, land line interfaces, and communications equipment such as dispatch consoles, modems, channel banks, multiplexers, and repeaters; maintains, repairs, tests, configures, and installs mobile data computer system equipment and related devices; maintains, repairs, and tests mobile electronic equipment such as sirens, public address systems, and video cameras and displays; global positioning and radio-tracking vehicle location devices; light bars and visual emergency indicators; and associated controls; may maintain, repair, test, configure and install specialized aviation and airborne electronic equipment, assisting others where Federal Aviation Administration (FAA) certification is required, and perform in-flight equipment testing and troubleshooting; adapts commercial equipment for specialized uses; participates in the set-up and operation of temporary emergency communications systems; tests, troubleshoots, and repairs equipment interconnection wiring and cabling; installs and removes cables and cabling infrastructure such as wire management systems, patch panels and jacks according to industry and County standards; may maintain, repair, test, configure, and install miscellaneous electronic equipment such as telemetering devices, encoders, converters, closed-circuit television (CCTV) systems, and associated equipment; demonstrates and explains the correct operation of equipment; requisitions and orders parts and supplies as needed; keeps time, material, and service records; and drives automotive equipment to and from work sites. Requirements MINIMUM REQUIREMENTS: Four years of experience in the installation, maintenance, and repair of FM radio communications transmitting and receiving equipment, one year of which must have been at the journey level.* PHYSICAL CLASS: Physical Class III - Moderate: This class requires that the incumbent stand or walk most of the time, with bending, stooping, squatting, twisting, reaching, working on irregular surfaces, occasional lifting of objects weighting over 25 pounds, and frequent lifting of 10-25 pounds. LICENSE: A valid California Class C Driver License is required to perform job-related essential functions. A General Radiotelephone Operator License issued by the Federal Communications Commission (FCC). VISION: Vision and color perception must be adequate to effectively and safely perform essential job-related functions. License Information: Successful applicants for positions that require driving must obtain and present a copy of his/her driving record from the California State Department of Motor Vehicles before final appointment. Applicants should not present a copy of their driving history until asked to do so by the hiring department. The County will make an individualized assessment of whether an applicant’s driving history has a direct or adverse relationship with the specific duties of the job. License must not be currently suspended, restricted, or revoked. SPECIAL REQUIREMENT INFORMATION: *Journey-level experience is defined as possessing the required knowledge, skills, and training to perform a full range and diversity of work independently and reliably. Positions at this level operate with fairly significant freedom from day to day supervision and need little or no guidance on maintaining, repair, test, configure, and install fixed, mobile, and portable radio communications and related equipment, and such matters as selecting appropriate problem solving methods and techniques, locating appropriate regulations, or applying proper procedures to carry out work. In addition to meeting the requirements you must include a legible copy of the General Radiotelephone Operator License issued by the Federal Communications Commission (FCC) at the time of filing or within five (5) business days of filing. Applications submitted without the required documents will be rejected as incomplete. If you are unable to attach the required documents, you must email them to Racruz@dpw.lacounty.gov within five (5) business days of filing. Please include your name, exam number, and exam title on the documents. Additional Information EXAMINATION CONTENT: This examination will consist of an interview weighted 100% covering training, experience, work style and general ability to perform the duties of the position. Candidates must achieve a passing score of 70% or higher on the interview in order to be placed on the eligible register. NO PERSON MAY COMPETE IN THIS EXAMINATION MORE THAN ONCE EVERY TWELVE (12) MONTHS. ELIGIBILITY INFORMATION: The names of candidates receiving a passing grade in the examination will be placed on the eligible register in order of their score group for a period of twelve (12) months following the date of promulgation. Applications will be processed on an as-received basis and promulgated to the eligible register accordingly. SPECIAL INFORMATION: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. All County workforce members must be fully vaccinated against COVID-19 as a condition of employment. Successful candidates for this position will be required to submit proof of vaccination against COVID-19 or request an exemption for qualifying medical or religious reasons during the onboarding process. Candidates should not present proof of vaccination until instructed to do so by the hiring department. VACANCY INFORMATION: The eligible register of successful candidates created from this exam will be used to fill vacancies throughout Public Works as they occur. TESTING ACCOMMODATION: If you require an accommodation to fairly compete in any part of the assessment process, please contact Ramon Cruz at racruz@dpw.lacounty.gov. You will be required to provide supporting documentation from a qualified professional justifying the requested accommodation(s). The sooner you contact us, the sooner we can respond to your request and keep you moving through the process. APPLICATION AND FILING INFORMATION: Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the REQUIREMENTS. Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, and description of work performed. All information included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. Important Notes: FALSIFICATION of any information may result in DISQUALIFICATION or RESCISSION OF APPOINTMENT . Utilizing VERBIAGE from Class Specification and/or Requirements serving as your description of duties WILL NOT be sufficient to meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED . APPLICATIONS MUST BE FILED ONLINE ONLY. APPLICATIONS SUBMITTED BY U.S. MAIL, FAX, OR IN PERSON WILL NOT BE ACCEPTED. Apply online by clicking on the green “Apply” button at the top right of this posting. You can also track the status of your application using this website. Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Computer and Internet Access at Public Libraries: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. CLICK HERE FOR ADDITIONAL EMPLOYMENT INFORMATION CONTACT INFORMATION Department Contact Name: Ramon Cruz Department Contact Phone: (626) 458-2141 Department Contact Email: racruz@dpw.lacounty.gov ADA Coordinator Phone: (626) 458-2141 Teletype Phone: (626) 282-7829 California Relay Services: (800) 735-2922 For detailed information, please click here
Nov 27, 2023
Full Time
Position/Program Information With more than 10 million residents, Los Angeles County has the largest population of any county in the nation. As the largest employer in Southern California, with more than 37 diverse departments and over 2,300 different job descriptions, the County offers a lifetime of opportunities and careers. Be a part of something great! We are Los Angeles County Public Works, the largest municipal Public Works agency in the nation. With more than 4,000 employees, Public Works offers over 500 different types of career opportunities that promote professional and personal growth as well as a rewarding and exciting work environment. Don't miss an opportunity to join our team! APPLICATION FILING PERIOD: We will begin accepting applications on Tuesday, November 15, 2022, at 7:00 a.m. Pacific Time (PT) - Until the needs of the service are met and is subject to closure without prior notice. EXAM NUMBER: C-6541-I Essential Job Functions An Electronics Communications Technician is responsible for performing a combination of the following essential job functions: maintains, repairs, tests, configures, and installs fixed, mobile, and portable radio communications equipment such as mobile and hand-carried radio transmitters and receivers; base and remote station transmitters, receivers, and repeaters; and related equipment; maintains, repairs, tests, configures, and installs telecommunications network circuits, land line interfaces, and communications equipment such as dispatch consoles, modems, channel banks, multiplexers, and repeaters; maintains, repairs, tests, configures, and installs mobile data computer system equipment and related devices; maintains, repairs, and tests mobile electronic equipment such as sirens, public address systems, and video cameras and displays; global positioning and radio-tracking vehicle location devices; light bars and visual emergency indicators; and associated controls; may maintain, repair, test, configure and install specialized aviation and airborne electronic equipment, assisting others where Federal Aviation Administration (FAA) certification is required, and perform in-flight equipment testing and troubleshooting; adapts commercial equipment for specialized uses; participates in the set-up and operation of temporary emergency communications systems; tests, troubleshoots, and repairs equipment interconnection wiring and cabling; installs and removes cables and cabling infrastructure such as wire management systems, patch panels and jacks according to industry and County standards; may maintain, repair, test, configure, and install miscellaneous electronic equipment such as telemetering devices, encoders, converters, closed-circuit television (CCTV) systems, and associated equipment; demonstrates and explains the correct operation of equipment; requisitions and orders parts and supplies as needed; keeps time, material, and service records; and drives automotive equipment to and from work sites. Requirements MINIMUM REQUIREMENTS: Four years of experience in the installation, maintenance, and repair of FM radio communications transmitting and receiving equipment, one year of which must have been at the journey level.* PHYSICAL CLASS: Physical Class III - Moderate: This class requires that the incumbent stand or walk most of the time, with bending, stooping, squatting, twisting, reaching, working on irregular surfaces, occasional lifting of objects weighting over 25 pounds, and frequent lifting of 10-25 pounds. LICENSE: A valid California Class C Driver License is required to perform job-related essential functions. A General Radiotelephone Operator License issued by the Federal Communications Commission (FCC). VISION: Vision and color perception must be adequate to effectively and safely perform essential job-related functions. License Information: Successful applicants for positions that require driving must obtain and present a copy of his/her driving record from the California State Department of Motor Vehicles before final appointment. Applicants should not present a copy of their driving history until asked to do so by the hiring department. The County will make an individualized assessment of whether an applicant’s driving history has a direct or adverse relationship with the specific duties of the job. License must not be currently suspended, restricted, or revoked. SPECIAL REQUIREMENT INFORMATION: *Journey-level experience is defined as possessing the required knowledge, skills, and training to perform a full range and diversity of work independently and reliably. Positions at this level operate with fairly significant freedom from day to day supervision and need little or no guidance on maintaining, repair, test, configure, and install fixed, mobile, and portable radio communications and related equipment, and such matters as selecting appropriate problem solving methods and techniques, locating appropriate regulations, or applying proper procedures to carry out work. In addition to meeting the requirements you must include a legible copy of the General Radiotelephone Operator License issued by the Federal Communications Commission (FCC) at the time of filing or within five (5) business days of filing. Applications submitted without the required documents will be rejected as incomplete. If you are unable to attach the required documents, you must email them to Racruz@dpw.lacounty.gov within five (5) business days of filing. Please include your name, exam number, and exam title on the documents. Additional Information EXAMINATION CONTENT: This examination will consist of an interview weighted 100% covering training, experience, work style and general ability to perform the duties of the position. Candidates must achieve a passing score of 70% or higher on the interview in order to be placed on the eligible register. NO PERSON MAY COMPETE IN THIS EXAMINATION MORE THAN ONCE EVERY TWELVE (12) MONTHS. ELIGIBILITY INFORMATION: The names of candidates receiving a passing grade in the examination will be placed on the eligible register in order of their score group for a period of twelve (12) months following the date of promulgation. Applications will be processed on an as-received basis and promulgated to the eligible register accordingly. SPECIAL INFORMATION: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. All County workforce members must be fully vaccinated against COVID-19 as a condition of employment. Successful candidates for this position will be required to submit proof of vaccination against COVID-19 or request an exemption for qualifying medical or religious reasons during the onboarding process. Candidates should not present proof of vaccination until instructed to do so by the hiring department. VACANCY INFORMATION: The eligible register of successful candidates created from this exam will be used to fill vacancies throughout Public Works as they occur. TESTING ACCOMMODATION: If you require an accommodation to fairly compete in any part of the assessment process, please contact Ramon Cruz at racruz@dpw.lacounty.gov. You will be required to provide supporting documentation from a qualified professional justifying the requested accommodation(s). The sooner you contact us, the sooner we can respond to your request and keep you moving through the process. APPLICATION AND FILING INFORMATION: Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the REQUIREMENTS. Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, and description of work performed. All information included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. Important Notes: FALSIFICATION of any information may result in DISQUALIFICATION or RESCISSION OF APPOINTMENT . Utilizing VERBIAGE from Class Specification and/or Requirements serving as your description of duties WILL NOT be sufficient to meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED . APPLICATIONS MUST BE FILED ONLINE ONLY. APPLICATIONS SUBMITTED BY U.S. MAIL, FAX, OR IN PERSON WILL NOT BE ACCEPTED. Apply online by clicking on the green “Apply” button at the top right of this posting. You can also track the status of your application using this website. Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Computer and Internet Access at Public Libraries: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. CLICK HERE FOR ADDITIONAL EMPLOYMENT INFORMATION CONTACT INFORMATION Department Contact Name: Ramon Cruz Department Contact Phone: (626) 458-2141 Department Contact Email: racruz@dpw.lacounty.gov ADA Coordinator Phone: (626) 458-2141 Teletype Phone: (626) 282-7829 California Relay Services: (800) 735-2922 For detailed information, please click here
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information EXAM NUMBER W6541J When To Submit Your Application The application filing period will begin December 13, 2021, at 7:00 a.m. (PT). This examination will remain open until the needs of the service are met and is subject to closure at any time without prior notice. Type of Recruitment: Open Competitive Job Opportunity No Withhold or out-of-class experience accepted. Check Out Our Outstanding Benefits! Click here to see a list of employee benefits. Who We Are The Internal Services Department (ISD) plays a major role in supporting all County of Los Angeles departments and commissions. With an annual budget of over $873 million and 2, 183 budgeted positions along with over 5,120 contracted workers of varying professions in facilities management, information technology, environmental, administrative, purchasing and contracting, ISD is the County's trusted partner and provider of choice. The Opportunity We are pursuing qualified candidates to fill Electronics Communications Technician (ECT) positions in the Interoperable Radio Systems Division, specifically the Microwave Tower and Sheriff Command & Control. These positions play a critical role in supporting First Responders, the microwave infrastructure and the Sheriff Command & Control Center. Essential Job Functions Position Responsibilities Maintains, repairs, and installs fixed and land mobile radio communications equipment, such as mobile land hand-carried radio transceivers, base and remote station transmitters, receivers, and repeaters, multiplex equipment, dispatch consoles, and other related electronic equipment such as land line and radio inter-operability equipment. Assists in the development, fabrication, and testing of special and experimental electronic equipment. Modifies commercial equipment to adapt to specific uses. Maintains, repairs, and installs miscellaneous electronic equipment, such as telemetering devices, encoders, converters, closed circuit television systems, and associated equipment. Sets up emergency communications centers for operation by County departments. Demonstrates and explains the correct operation of equipment. Trains or orientates new or inexperienced personnel. Keeps records of time and material used in servicing equipment. Drives automotive equipment to and from work sites. Requirements Requirements to Qualify Four (4) years of experience in the installation, maintenance, and repair of radio communications transmitting and receiving equipment, one year of which must have been at the journey level.* Vision: Vision and color perception must be adequate to effectively and safely perform essential job-related functions. License: A valid California Class C Driver License is required to perform job-related essential functions. Successful applicants for positions that require driving must obtain and present a copy of his/her driving record from the California State Department of Motor Vehicles before final appointment. Applicants should not present a copy of their driving history until asked to do so by the hiring department. The County will make an individualized assessment of whether an applicant's driving history has a direct or adverse relationship with the specific duties of the job. License must not be currently suspended, restricted, or revoked. A valid General Radiotelephone Operator License issued by the Federal Communications Commission (FCC). ** Physical Class: 3 - Moderate: Includes standing or walking most of the time, with bending, stooping, squatting, twisting, and reaching; includes working on irregular surfaces, occasionally lifting objects weighing over 25 pounds, and frequent lifting of 10-25 pounds. Special Requirement Information: * Journey-level experience is defined as possessing the required knowledge, skills, and training to perform a full-range and diversity of work independently and reliably. Positions at this level operate with fairly significant freedom from day-to-day supervision and need little or no guidance on such matters as selecting appropriate problem solving methods and techniques, locating appropriate regulations, or applying proper procedures to carry out work. ** Applicants MUST attach a copy of a General Radiotelephone Operator License to their application at the time of filing or within 15 days of submitting application. Applications submitted without the required documentation will be rejected as incomplete. Vision and color perception must be adequate to effectively and safely perform essential job-related functions. Desirable Qualifications: Experience working with Personal Computers/Laptops using various programming and testing software/utilities to monitor normal functionality of various radio communication systems. Knowledge of industry standard testing procedures and principles related to programming and testing related radio or communication equipment and accessories. Experience using and operating motorized and hand held equipment tools in order to perform the installations, adjustments, maintenance, & repairs on radio or communications equipment. Additional Information Our Assessment Process: This examination will consist of an Interview covering Knowledge and Skills in the Field, Problem Solving Skills, Customer Service and Interpersonal Skills, and Oral and Written Communications Skills weighted at 100%. Candidates must achieve a passing score of 70% or higher on the examination in order to be placed on the eligible register. Note: All notifications including invitation letters will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add RMendez@isd.lacounty.gov , info@governmentjobs.com , and noreply@governmentjobs.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Los Angeles County will not consider claims of not viewing or receiving notification to be a valid reason for late test administration or rescheduling of a test component. Eligibility Information: The names of candidates receiving a passing score in the assessment will be placed on the Eligible Register in the order of their score group for a period of twelve (12) months following the date of promulgation. Passing this examination and being placed on the Eligible Register do not guarantee an offer of employment. Applications will be processed on as-received basis and those receiving a passing score will be promulgated to the eligible register accordingly. No person may compete for this examination more than once every twelve (12) months. Vacancy: T he resulting eligible register for this examination will be used to fill vacancies in the Interoperable Radio Systems Division of the Internal Services Department. Shift: Any. Appointees may be required to work any shift, including nights, weekends, holidays, overtime, and call back. How to Apply: Applications must be filed online only. We must receive your application by 5:30 p.m. (PT), on the last day of filing. Applications submitted by U.S. mail, fax, or in person will not be accepted. Apply online by clicking on the green "Apply" button at the top right of this posting. You can also track the status of your application using the website https://www.governmentjobs.com/career/lacounty . Many important notifications including invitation letters will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add RMendez@isd.lacounty.gov, info@governmentjobs.com , and noreply@governmentjobs.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Applicants have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices. Please make sure you put in the time and effort when filling out your application and supplemental questions (if any) completely. The acceptance of your application depends on whether you have clearly shown that you meet the Requirements to Qualify as listed on this bulletin. Provide any relevant job experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. Please note that all information included in the application materials is subject to verification at any point during the examination and hiring process, including after an appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing verbiage from Class Specification and Minimum Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the requirements. Doing so may result in an incomplete application and you may be disqualified. Computer and Internet Access at Public Libraries: LA County Public Library has announced they are reopening some libraries with limited hours access throughout LA County. Refer to their website at https://lacountylibrary.org/reopening/ for more information. For Candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. Fair Chance Information: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed.” COVID-19 Vaccination: All County workforce members must be fully vaccinated against COVID-19 as a condition of employment. Successful candidates for this position will be required to submit proof of vaccination against COVID-19 or request an exemption for qualifying medical or religious reasons during the onboarding process. Candidates should not present proof of vaccination until instructed to do so by the hiring department. Have questions about anything listed above? Contact us: Exam Number: W6541J Department Contact Name: Raul Mendez Department Contact Phone: (323) 267-2056 Department Contact Email: RMendez@isd.lacounty.gov California Relay Services Phone: (800) 735-2922 ADA Coordinator Phone: (323) 267-2432 Teletype Phone: (800) 899-4099 Alternate Teletype Phone: (800) 897-0077 For detailed information, please click here Closing Date/Time: Continuous
Nov 01, 2023
Full Time
Position/Program Information EXAM NUMBER W6541J When To Submit Your Application The application filing period will begin December 13, 2021, at 7:00 a.m. (PT). This examination will remain open until the needs of the service are met and is subject to closure at any time without prior notice. Type of Recruitment: Open Competitive Job Opportunity No Withhold or out-of-class experience accepted. Check Out Our Outstanding Benefits! Click here to see a list of employee benefits. Who We Are The Internal Services Department (ISD) plays a major role in supporting all County of Los Angeles departments and commissions. With an annual budget of over $873 million and 2, 183 budgeted positions along with over 5,120 contracted workers of varying professions in facilities management, information technology, environmental, administrative, purchasing and contracting, ISD is the County's trusted partner and provider of choice. The Opportunity We are pursuing qualified candidates to fill Electronics Communications Technician (ECT) positions in the Interoperable Radio Systems Division, specifically the Microwave Tower and Sheriff Command & Control. These positions play a critical role in supporting First Responders, the microwave infrastructure and the Sheriff Command & Control Center. Essential Job Functions Position Responsibilities Maintains, repairs, and installs fixed and land mobile radio communications equipment, such as mobile land hand-carried radio transceivers, base and remote station transmitters, receivers, and repeaters, multiplex equipment, dispatch consoles, and other related electronic equipment such as land line and radio inter-operability equipment. Assists in the development, fabrication, and testing of special and experimental electronic equipment. Modifies commercial equipment to adapt to specific uses. Maintains, repairs, and installs miscellaneous electronic equipment, such as telemetering devices, encoders, converters, closed circuit television systems, and associated equipment. Sets up emergency communications centers for operation by County departments. Demonstrates and explains the correct operation of equipment. Trains or orientates new or inexperienced personnel. Keeps records of time and material used in servicing equipment. Drives automotive equipment to and from work sites. Requirements Requirements to Qualify Four (4) years of experience in the installation, maintenance, and repair of radio communications transmitting and receiving equipment, one year of which must have been at the journey level.* Vision: Vision and color perception must be adequate to effectively and safely perform essential job-related functions. License: A valid California Class C Driver License is required to perform job-related essential functions. Successful applicants for positions that require driving must obtain and present a copy of his/her driving record from the California State Department of Motor Vehicles before final appointment. Applicants should not present a copy of their driving history until asked to do so by the hiring department. The County will make an individualized assessment of whether an applicant's driving history has a direct or adverse relationship with the specific duties of the job. License must not be currently suspended, restricted, or revoked. A valid General Radiotelephone Operator License issued by the Federal Communications Commission (FCC). ** Physical Class: 3 - Moderate: Includes standing or walking most of the time, with bending, stooping, squatting, twisting, and reaching; includes working on irregular surfaces, occasionally lifting objects weighing over 25 pounds, and frequent lifting of 10-25 pounds. Special Requirement Information: * Journey-level experience is defined as possessing the required knowledge, skills, and training to perform a full-range and diversity of work independently and reliably. Positions at this level operate with fairly significant freedom from day-to-day supervision and need little or no guidance on such matters as selecting appropriate problem solving methods and techniques, locating appropriate regulations, or applying proper procedures to carry out work. ** Applicants MUST attach a copy of a General Radiotelephone Operator License to their application at the time of filing or within 15 days of submitting application. Applications submitted without the required documentation will be rejected as incomplete. Vision and color perception must be adequate to effectively and safely perform essential job-related functions. Desirable Qualifications: Experience working with Personal Computers/Laptops using various programming and testing software/utilities to monitor normal functionality of various radio communication systems. Knowledge of industry standard testing procedures and principles related to programming and testing related radio or communication equipment and accessories. Experience using and operating motorized and hand held equipment tools in order to perform the installations, adjustments, maintenance, & repairs on radio or communications equipment. Additional Information Our Assessment Process: This examination will consist of an Interview covering Knowledge and Skills in the Field, Problem Solving Skills, Customer Service and Interpersonal Skills, and Oral and Written Communications Skills weighted at 100%. Candidates must achieve a passing score of 70% or higher on the examination in order to be placed on the eligible register. Note: All notifications including invitation letters will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add RMendez@isd.lacounty.gov , info@governmentjobs.com , and noreply@governmentjobs.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Los Angeles County will not consider claims of not viewing or receiving notification to be a valid reason for late test administration or rescheduling of a test component. Eligibility Information: The names of candidates receiving a passing score in the assessment will be placed on the Eligible Register in the order of their score group for a period of twelve (12) months following the date of promulgation. Passing this examination and being placed on the Eligible Register do not guarantee an offer of employment. Applications will be processed on as-received basis and those receiving a passing score will be promulgated to the eligible register accordingly. No person may compete for this examination more than once every twelve (12) months. Vacancy: T he resulting eligible register for this examination will be used to fill vacancies in the Interoperable Radio Systems Division of the Internal Services Department. Shift: Any. Appointees may be required to work any shift, including nights, weekends, holidays, overtime, and call back. How to Apply: Applications must be filed online only. We must receive your application by 5:30 p.m. (PT), on the last day of filing. Applications submitted by U.S. mail, fax, or in person will not be accepted. Apply online by clicking on the green "Apply" button at the top right of this posting. You can also track the status of your application using the website https://www.governmentjobs.com/career/lacounty . Many important notifications including invitation letters will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add RMendez@isd.lacounty.gov, info@governmentjobs.com , and noreply@governmentjobs.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Applicants have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices. Please make sure you put in the time and effort when filling out your application and supplemental questions (if any) completely. The acceptance of your application depends on whether you have clearly shown that you meet the Requirements to Qualify as listed on this bulletin. Provide any relevant job experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. Please note that all information included in the application materials is subject to verification at any point during the examination and hiring process, including after an appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing verbiage from Class Specification and Minimum Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the requirements. Doing so may result in an incomplete application and you may be disqualified. Computer and Internet Access at Public Libraries: LA County Public Library has announced they are reopening some libraries with limited hours access throughout LA County. Refer to their website at https://lacountylibrary.org/reopening/ for more information. For Candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. Fair Chance Information: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed.” COVID-19 Vaccination: All County workforce members must be fully vaccinated against COVID-19 as a condition of employment. Successful candidates for this position will be required to submit proof of vaccination against COVID-19 or request an exemption for qualifying medical or religious reasons during the onboarding process. Candidates should not present proof of vaccination until instructed to do so by the hiring department. Have questions about anything listed above? Contact us: Exam Number: W6541J Department Contact Name: Raul Mendez Department Contact Phone: (323) 267-2056 Department Contact Email: RMendez@isd.lacounty.gov California Relay Services Phone: (800) 735-2922 ADA Coordinator Phone: (323) 267-2432 Teletype Phone: (800) 899-4099 Alternate Teletype Phone: (800) 897-0077 For detailed information, please click here Closing Date/Time: Continuous
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information FIRST DAY OF FILING June 1, 2023 at 8:00 A.M. (PT) THE FILING PERIOD MAY BE SUSPENDED AT ANY TIME WITHOUT PRIOR NOTICE. THIS EXAMINATION MAY REOPEN AS THE NEEDS OF THE SERVICE REQUIRE. NO APPLICATIONS WILL BE ACCEPTED OUTSIDE OF THE OFFICIAL APPLICATION FILING PERIOD, NO EXCEPTIONS. EXAM NUMBER J6541Q TYPE OF RECRUITMENT: OPEN COMPETITIVE JOB OPPORTUNITY DEFINITION Maintains, repairs, tests, configures, and installs fixed, mobile, and portable radio communications and related equipment. CLASSIFICATION STANDARDS Positions allocable to this journey-level class typically report to an Electronics Communications Technician Supervisor. These positions require incumbents to exercise knowledge of the protocols, procedures, techniques, and equipment used to maintain, repair, test, configure, and install fixed, mobile, and portable radio communications and related equipment. Individual positions may have specialized assignments within functional areas such as fixed and mobile two-way public safety radio; microwave transmission; command and control; and helicopter and light aircraft communications. Incumbents frequently lift tools, supplies, and equipment weighing 10 - 25 pounds, and occasionally over 25 pounds. Equipment installation, repair and replacement duties require incumbents to regularly use 6-foot and taller ladders, and perform tasks that require bending, stooping, squatting, twisting, and reaching. Physical dexterity, color perception, and visual acuity are required for working with color-coded wires and cables. Essential Job Functions Maintains, repairs, tests, configures, and installs fixed, mobile, and portable radio communications equipment such as mobile and hand-carried radio transmitters and receivers; base and remote station transmitters, receivers, and repeaters; and related equipment. Maintains, repairs, tests, configures, and installs telecommunications network circuits, land line interfaces, and communications equipment such as dispatch consoles, modems, channel banks, multiplexers, and repeaters. Maintains, repairs, tests, configures, and installs mobile data computer system equipment and related devices. Maintains, repairs, and tests mobile electronic equipment such as sirens, public address systems, and video cameras and displays; global positioning and radio-tracking vehicle location devices; light bars and visual emergency indicators; and associated controls. Maintains, repairs, tests, configures and installs specialized aviation and airborne electronic equipment, assisting others where Federal Aviation Administration (FAA) certification is required, and perform in-flight equipment testing and troubleshooting, as required. Adapts commercial equipment for specialized uses. Participates in the set-up and operation of temporary emergency communications systems. Tests, troubleshoots, and repairs equipment interconnection wiring and cabling. Installs and removes cables and cabling infrastructure such as wire management systems, patch panels and jacks according to industry and County standards. Maintains, repairs, tests, configures, and installs miscellaneous electronic equipment such as telemetering devices, encoders, converters, closed-circuit television (CCTV) systems, and associated equipment, as required. Demonstrates and explains the correct operation of equipment. Requisitions and orders parts and supplies as needed. Keeps time, material, and service records. Drives automotive equipment to and from work sites. Requirements MINIMUM REQUIREMENTS Four years of experience in the installation, maintenance, and repair of FM radio communications transmitting and receiving equipment, one year of which must have been at the journey level.* VISION : Vision and color perception must be adequate to effectively and safely perform essential job-related functions. LICENSE(S): A valid General Radiotelephone Operator License issued by the Federal Communications Commission (FCC).** A valid California Class C Driver License is required to perform job-related essential functions. Candidates offered these positions would be required to show proof of a driver license prior to appointment. Out-of-state applicants must have a valid license from the state in which they reside at the time of filing. Out-of-state applicants will be required to obtain a California Class C Driver License prior to appointment. LICENSE INFORMATION: Successful applicants for this position will be required to obtain a copy of his / her driving record from the California State Department of Motor Vehicles before being appointed. A copy of your driving record must be presented at the time of your appointment. License must not be suspended, restricted, or revoked . AN APPLICANT WHOSE DRIVING RECORD SHOWS THREE (3) OR MORE MOVING VIOLATIONS WITHIN THE LAST YEAR WILL NOT BE APPOINTED. PHYSICAL CLASS Physical Class III - Moderate: This class requires that the incumbent stand or walk most of the time with bending, stooping, squatting, twisting, reaching, working on irregular surfaces, occasional lifting of objects weighing over 25 pounds, and frequent lifting of 10-25 pounds. SPECIAL REQUIREMENT INFORMATION *Journey-level experience is defined as possessing the required knowledge, skills, and training to perform a full-range and diversity of work independently and reliably. Positions at this level operate with fairly significant freedom from day-to-day supervision and need little or no guidance on such matters as selecting appropriate problem solving methods and techniques, locating appropriate regulation, or applying proper procedures to carry out work. **In order to qualify, applicants must submit a copy of their General Radiotelephone Operator License at the time of filing or within fifteen (15) calendar days from the date of filing your online application. Failure to provide the required documentation will result in application rejection. SUPPLEMENTAL QUESTIONNAIRE As part of this application process, applicants will be required to complete a supplemental questionnaire. The questionnaire contains a pre-investigative questionnaire which will be utilized as part of the background investigation process to ensure applicants meet the standards set forth by the Los Angeles County Sheriff's Department. Applicants who fail the pre-investigative questionnaire will be disqualified and will have to wait twelve (12) months from the date of the disqualification in order to reapply. Additional Information EXAMINATION CONTENT This examination will consist of two (2) parts: PART I A written test covering knowledge of Electronics Communications weighted 50%. A HAND HELD BATTERY/SOLAR OPERATED NON-TAPE PRODUCING CALCULATOR WILL BE PROVIDED AT THE WRITTEN EXAMINATION. USE OF MEMORY-STORAGE, SCIENTIFIC, STATISTICAL, OR FINANCIAL CALCULATORS, CELL PHONES, PERSONAL DIGITAL ASSISTANTS (PDA'S ) AND ELECTRONIC DEVICES IS PROHIBITED. THE WRITTEN TEST IS NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19. ONLY CANDIDATES WHO ACHIEVE A PASSING SCORE OF 70% OR HIGHER ON PART I WILL PROCEED TO PART II. PART II An interview covering training, experience, and general ability to perform the duties of the position weighted 50%. CANDIDATES MUST ACHIEVE A PASSING SCORE OF 70% OR HIGHER ON EACH WEIGHTED PART OF THE EXAMINATION IN ORDER TO BE PLACED ON THE ELIGIBLE REGISTER. TRANSFER SCORES Applicants that have taken any identical test with the Sheriff's Department within the last twelve (12) months will have their test scores automatically transferred to this examination. This examination may be used in the future for new examinations with the Sheriff's Department. Scores will be transferred to the new examination. Candidates may not be allowed to re-take any identical test for at least twelve (12) months. ELIGIBILITY INFORMATION The names of candidates receiving a passing grade in the examination will be placed on the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation. Applications will be processed on an "as-received" basis and those receiving a passing score will be promulgated to the eligible register accordingly. NO PERSON MAY COMPETE IN THIS EXAMINATION MORE THAN ONCE EVERY TWELVE (12) MONTHS . SPECIAL INFORMATION SUCCESSFUL CANDIDATES MUST COMPLETE A THOROUGH BACKGROUND INVESTIGATION, INCLUDING FINGERPRINT SEARCH. Examples of disqualifying factors include: Any felony convictions; job related misdemeanor convictions; certain serious traffic convictions or patterns of traffic violations (3 moving violations in one year; failure to appear; at fault accidents; suspended license; driving under the influence); poor credit history; poor employment history; substance abuse; anyone on probation. ZERO TOLERANCE POLICY IF HIRED The Los Angeles County Sheriff's Department (Department) has a " zero tolerance " policy for its employees for the following: use of narcotics, controlled substances, and/or prescription drugs without a prescription. use of marijuana with or without a prescription. Any employee found in violation of this policy will be subject to discharge. VACANCY INFORMATION The eligible register resulting from this examination will be used to fill vacancies in the Los Angeles County Sheriff's Department, Technology & Support Division, Communications and Fleet Management Bureau. AVAILABLE SHIFT Any Shift APPOINTEES MUST BE WILLING TO WORK ANY SHIFT, INCLUDING EVENINGS, NIGHTS, WEEKENDS, AND HOLIDAYS. APPLICATION AND FILING INFORMATION APPLICATIONS MUST BE FILED ONLINE ONLY - APPLICATIONS SUBMITTED BY U.S. MAIL, FAX, OR IN PERSON WILL NOT BE ACCEPTED. TO ENSURE THAT YOUR APPLICATION HAS BEEN SUCCESSFULLY SUBMITTED, YOU MUST HAVE RECEIVED A CONFIRMATION EMAIL AS VERIFICATION. All applicants are required to submit a Standard County of Los Angeles Employment application and supplemental questionnaire ONLINE only. Resumes cannot be accepted in lieu of applications, although resumes and supporting documents may be uploaded as attachments to the online application. Fill out your application and supplemental questionnaire completely. Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. All information is subject to verification and applications may be rejected at any time during the selection process. The acceptance of your application depends on whether you have clearly shown that you meet the MINIMUM REQUIREMENTS and you have completely filled out your application. Apply online by clicking on the green "Apply" button at the top right of this posting. You can also track the status of your application using this website. Your application and supplemental questionnaire must be submitted electronically b efore 5:00 p.m., PT, on the last day of filing. NO APPLICATIONS WILL BE ACCEPTED OUTSIDE OF THE OFFICIAL APPLICATION FILING PERIOD, NO EXCEPTIONS. Plan to submit your online application well in advance of the 5:00 P.M. (PT) deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. IMPORTANT NOTES Please note that ALL information included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. FALSIFICATION of any information may result in DISQUALIFICATION or RESCISSION OF APPOINTMENT . Utilizing VERBIAGE from Class Specification and Minimum Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED . CORRESPONDENCE AND UPDATES WILL BE SENT VIA E-MAIL All notices including invitation letters, result letters and notices of non-acceptance will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add vltinana@lasd.org as well as noreply@governmentjobs.com , and info@governmentjobs.com to your email address book and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Please note, if you opt out of receiving emails, you can visit governmentjobs.com, log into your profile and check your inbox. The inbox retains a copy of all emails sent, for your records. NOTE: Candidates who apply online must upload any required documents as attachments during application submission. If you are unable to attach required documents, you may fax the documents to (323) 415-2580 or email any outstanding required documents to sheriffexamsunit@lasd.org at the time of filing or within fifteen (15) calendar days from the date of filing your online application. Failure to provide the required documentation will result in application rejection. Please include your Name, the Exam Number, and the Exam Title on the faxed documents. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal Law requires that all employed persons have a Social Security Number. NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their OWN user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. California Relay Services Phone: (800) 735-2922 ADA Coordinator Phone: (213) 229-1621 Teletype Phone: (213) 626-0251 Department Contact Name: Professional Examinations Unit Department Contact Phone: (323) 526-5611 Department Contact Email : sheriffexamsunit@lasd.org For more information on Employment Information, click on the link below. http://file.lacounty.gov/SDSInter/dhr/247636_EmploymentInformation.pdf For detailed information, please click here Closing Date/Time: Continuous
Nov 04, 2023
Full Time
Position/Program Information FIRST DAY OF FILING June 1, 2023 at 8:00 A.M. (PT) THE FILING PERIOD MAY BE SUSPENDED AT ANY TIME WITHOUT PRIOR NOTICE. THIS EXAMINATION MAY REOPEN AS THE NEEDS OF THE SERVICE REQUIRE. NO APPLICATIONS WILL BE ACCEPTED OUTSIDE OF THE OFFICIAL APPLICATION FILING PERIOD, NO EXCEPTIONS. EXAM NUMBER J6541Q TYPE OF RECRUITMENT: OPEN COMPETITIVE JOB OPPORTUNITY DEFINITION Maintains, repairs, tests, configures, and installs fixed, mobile, and portable radio communications and related equipment. CLASSIFICATION STANDARDS Positions allocable to this journey-level class typically report to an Electronics Communications Technician Supervisor. These positions require incumbents to exercise knowledge of the protocols, procedures, techniques, and equipment used to maintain, repair, test, configure, and install fixed, mobile, and portable radio communications and related equipment. Individual positions may have specialized assignments within functional areas such as fixed and mobile two-way public safety radio; microwave transmission; command and control; and helicopter and light aircraft communications. Incumbents frequently lift tools, supplies, and equipment weighing 10 - 25 pounds, and occasionally over 25 pounds. Equipment installation, repair and replacement duties require incumbents to regularly use 6-foot and taller ladders, and perform tasks that require bending, stooping, squatting, twisting, and reaching. Physical dexterity, color perception, and visual acuity are required for working with color-coded wires and cables. Essential Job Functions Maintains, repairs, tests, configures, and installs fixed, mobile, and portable radio communications equipment such as mobile and hand-carried radio transmitters and receivers; base and remote station transmitters, receivers, and repeaters; and related equipment. Maintains, repairs, tests, configures, and installs telecommunications network circuits, land line interfaces, and communications equipment such as dispatch consoles, modems, channel banks, multiplexers, and repeaters. Maintains, repairs, tests, configures, and installs mobile data computer system equipment and related devices. Maintains, repairs, and tests mobile electronic equipment such as sirens, public address systems, and video cameras and displays; global positioning and radio-tracking vehicle location devices; light bars and visual emergency indicators; and associated controls. Maintains, repairs, tests, configures and installs specialized aviation and airborne electronic equipment, assisting others where Federal Aviation Administration (FAA) certification is required, and perform in-flight equipment testing and troubleshooting, as required. Adapts commercial equipment for specialized uses. Participates in the set-up and operation of temporary emergency communications systems. Tests, troubleshoots, and repairs equipment interconnection wiring and cabling. Installs and removes cables and cabling infrastructure such as wire management systems, patch panels and jacks according to industry and County standards. Maintains, repairs, tests, configures, and installs miscellaneous electronic equipment such as telemetering devices, encoders, converters, closed-circuit television (CCTV) systems, and associated equipment, as required. Demonstrates and explains the correct operation of equipment. Requisitions and orders parts and supplies as needed. Keeps time, material, and service records. Drives automotive equipment to and from work sites. Requirements MINIMUM REQUIREMENTS Four years of experience in the installation, maintenance, and repair of FM radio communications transmitting and receiving equipment, one year of which must have been at the journey level.* VISION : Vision and color perception must be adequate to effectively and safely perform essential job-related functions. LICENSE(S): A valid General Radiotelephone Operator License issued by the Federal Communications Commission (FCC).** A valid California Class C Driver License is required to perform job-related essential functions. Candidates offered these positions would be required to show proof of a driver license prior to appointment. Out-of-state applicants must have a valid license from the state in which they reside at the time of filing. Out-of-state applicants will be required to obtain a California Class C Driver License prior to appointment. LICENSE INFORMATION: Successful applicants for this position will be required to obtain a copy of his / her driving record from the California State Department of Motor Vehicles before being appointed. A copy of your driving record must be presented at the time of your appointment. License must not be suspended, restricted, or revoked . AN APPLICANT WHOSE DRIVING RECORD SHOWS THREE (3) OR MORE MOVING VIOLATIONS WITHIN THE LAST YEAR WILL NOT BE APPOINTED. PHYSICAL CLASS Physical Class III - Moderate: This class requires that the incumbent stand or walk most of the time with bending, stooping, squatting, twisting, reaching, working on irregular surfaces, occasional lifting of objects weighing over 25 pounds, and frequent lifting of 10-25 pounds. SPECIAL REQUIREMENT INFORMATION *Journey-level experience is defined as possessing the required knowledge, skills, and training to perform a full-range and diversity of work independently and reliably. Positions at this level operate with fairly significant freedom from day-to-day supervision and need little or no guidance on such matters as selecting appropriate problem solving methods and techniques, locating appropriate regulation, or applying proper procedures to carry out work. **In order to qualify, applicants must submit a copy of their General Radiotelephone Operator License at the time of filing or within fifteen (15) calendar days from the date of filing your online application. Failure to provide the required documentation will result in application rejection. SUPPLEMENTAL QUESTIONNAIRE As part of this application process, applicants will be required to complete a supplemental questionnaire. The questionnaire contains a pre-investigative questionnaire which will be utilized as part of the background investigation process to ensure applicants meet the standards set forth by the Los Angeles County Sheriff's Department. Applicants who fail the pre-investigative questionnaire will be disqualified and will have to wait twelve (12) months from the date of the disqualification in order to reapply. Additional Information EXAMINATION CONTENT This examination will consist of two (2) parts: PART I A written test covering knowledge of Electronics Communications weighted 50%. A HAND HELD BATTERY/SOLAR OPERATED NON-TAPE PRODUCING CALCULATOR WILL BE PROVIDED AT THE WRITTEN EXAMINATION. USE OF MEMORY-STORAGE, SCIENTIFIC, STATISTICAL, OR FINANCIAL CALCULATORS, CELL PHONES, PERSONAL DIGITAL ASSISTANTS (PDA'S ) AND ELECTRONIC DEVICES IS PROHIBITED. THE WRITTEN TEST IS NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19. ONLY CANDIDATES WHO ACHIEVE A PASSING SCORE OF 70% OR HIGHER ON PART I WILL PROCEED TO PART II. PART II An interview covering training, experience, and general ability to perform the duties of the position weighted 50%. CANDIDATES MUST ACHIEVE A PASSING SCORE OF 70% OR HIGHER ON EACH WEIGHTED PART OF THE EXAMINATION IN ORDER TO BE PLACED ON THE ELIGIBLE REGISTER. TRANSFER SCORES Applicants that have taken any identical test with the Sheriff's Department within the last twelve (12) months will have their test scores automatically transferred to this examination. This examination may be used in the future for new examinations with the Sheriff's Department. Scores will be transferred to the new examination. Candidates may not be allowed to re-take any identical test for at least twelve (12) months. ELIGIBILITY INFORMATION The names of candidates receiving a passing grade in the examination will be placed on the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation. Applications will be processed on an "as-received" basis and those receiving a passing score will be promulgated to the eligible register accordingly. NO PERSON MAY COMPETE IN THIS EXAMINATION MORE THAN ONCE EVERY TWELVE (12) MONTHS . SPECIAL INFORMATION SUCCESSFUL CANDIDATES MUST COMPLETE A THOROUGH BACKGROUND INVESTIGATION, INCLUDING FINGERPRINT SEARCH. Examples of disqualifying factors include: Any felony convictions; job related misdemeanor convictions; certain serious traffic convictions or patterns of traffic violations (3 moving violations in one year; failure to appear; at fault accidents; suspended license; driving under the influence); poor credit history; poor employment history; substance abuse; anyone on probation. ZERO TOLERANCE POLICY IF HIRED The Los Angeles County Sheriff's Department (Department) has a " zero tolerance " policy for its employees for the following: use of narcotics, controlled substances, and/or prescription drugs without a prescription. use of marijuana with or without a prescription. Any employee found in violation of this policy will be subject to discharge. VACANCY INFORMATION The eligible register resulting from this examination will be used to fill vacancies in the Los Angeles County Sheriff's Department, Technology & Support Division, Communications and Fleet Management Bureau. AVAILABLE SHIFT Any Shift APPOINTEES MUST BE WILLING TO WORK ANY SHIFT, INCLUDING EVENINGS, NIGHTS, WEEKENDS, AND HOLIDAYS. APPLICATION AND FILING INFORMATION APPLICATIONS MUST BE FILED ONLINE ONLY - APPLICATIONS SUBMITTED BY U.S. MAIL, FAX, OR IN PERSON WILL NOT BE ACCEPTED. TO ENSURE THAT YOUR APPLICATION HAS BEEN SUCCESSFULLY SUBMITTED, YOU MUST HAVE RECEIVED A CONFIRMATION EMAIL AS VERIFICATION. All applicants are required to submit a Standard County of Los Angeles Employment application and supplemental questionnaire ONLINE only. Resumes cannot be accepted in lieu of applications, although resumes and supporting documents may be uploaded as attachments to the online application. Fill out your application and supplemental questionnaire completely. Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. All information is subject to verification and applications may be rejected at any time during the selection process. The acceptance of your application depends on whether you have clearly shown that you meet the MINIMUM REQUIREMENTS and you have completely filled out your application. Apply online by clicking on the green "Apply" button at the top right of this posting. You can also track the status of your application using this website. Your application and supplemental questionnaire must be submitted electronically b efore 5:00 p.m., PT, on the last day of filing. NO APPLICATIONS WILL BE ACCEPTED OUTSIDE OF THE OFFICIAL APPLICATION FILING PERIOD, NO EXCEPTIONS. Plan to submit your online application well in advance of the 5:00 P.M. (PT) deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. IMPORTANT NOTES Please note that ALL information included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. FALSIFICATION of any information may result in DISQUALIFICATION or RESCISSION OF APPOINTMENT . Utilizing VERBIAGE from Class Specification and Minimum Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED . CORRESPONDENCE AND UPDATES WILL BE SENT VIA E-MAIL All notices including invitation letters, result letters and notices of non-acceptance will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add vltinana@lasd.org as well as noreply@governmentjobs.com , and info@governmentjobs.com to your email address book and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Please note, if you opt out of receiving emails, you can visit governmentjobs.com, log into your profile and check your inbox. The inbox retains a copy of all emails sent, for your records. NOTE: Candidates who apply online must upload any required documents as attachments during application submission. If you are unable to attach required documents, you may fax the documents to (323) 415-2580 or email any outstanding required documents to sheriffexamsunit@lasd.org at the time of filing or within fifteen (15) calendar days from the date of filing your online application. Failure to provide the required documentation will result in application rejection. Please include your Name, the Exam Number, and the Exam Title on the faxed documents. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal Law requires that all employed persons have a Social Security Number. NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their OWN user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. California Relay Services Phone: (800) 735-2922 ADA Coordinator Phone: (213) 229-1621 Teletype Phone: (213) 626-0251 Department Contact Name: Professional Examinations Unit Department Contact Phone: (323) 526-5611 Department Contact Email : sheriffexamsunit@lasd.org For more information on Employment Information, click on the link below. http://file.lacounty.gov/SDSInter/dhr/247636_EmploymentInformation.pdf For detailed information, please click here Closing Date/Time: Continuous
SAN BERNARDINO COUNTY, CA
San Bernardino, California, United States
The Job This recruitment will remain open until a sufficient number of qualified applications have been received. Interested candidates are encouraged to apply ASAP for priority consideration! The Innovation and Technology Department is recruiting for journey-level and supervisory Radio and Electronic Repair Technicians to install, maintain, and repair radio and emergency vehicle equipment. Examples of equipment maintained include: Fixed base and mobile two way radios Cellular modems and handheld radios Mobile data terminals; antennas; associated feed lines Ancillary equipment including encoders, decoders, pagers, power supplies, electronic sirens, and lightbars *Official title is Communication Technician I. For more detailed information, refer to the Communications Technician I job description. ABOUT THE TEAM San Bernardino County's Public Safety Communications Division operates a modern, P25 trunked radio system and microwave transport network serving Law Enforcement, Fire/EMS, and General Government Service Providers in the largest county in the United States. The County administers these networks as a self-supporting end user, offering staff members the ability to fully engage in numerous aspects of ongoing system operation, maintenance, and upgrade activities. EXCELLENT BENEFITS FOR THE FAMILY! Click the image below to learn about the lucrative benefits associated with this position. CONDITIONS OF EMPLOYMENT Pre-Employment Process: I ncumbent must successfully complete a background investigation (fingerprinting and work history/education check) in addition to a job-related physical exam, including a drug test. Working Conditions: Employees are subject to on-call duties, 24-hour call-back, and may be asked to work during unusual hours, inclement weather and other adverse circumstances. Duties may include working in confined spaces and climbing ladders to install, inspect and maintain equipment. Employees must be able to lift and carry equipment weighing up to 50 pounds. Transportation: Employees will be required to make provision for transportation. At the time of hire, a valid California Class C driver's license and proof of automobile liability insurance must be produced and maintained for the individual providing the transportation. Minimum Requirements Experience: A minimum of one (1) year of experience installing, maintaining, and repairing Motorola XTS, XTL, and APX series land mobile radios, as well as emergency vehicle systems. -AND- Education: Fifteen (15) semester (23 quarter) units of accredited college or post-high school technical coursework in electronics or communication technology OR one hundred fifty (150) hours of classroom instruction in the same areas. A list of coursework must be submitted with the application. Substitution: One (1) additional year of qualifying experience may substitute for the required education. Desired Qualifications Desired candidates will possess one or more of the following certifications: Associate Certified Electronics Technician (CETa) Certified Electronics Technician (CET) General Communications Technician - Level 1 (GCT1) General Communications Technician - Level 2 (GCT2) Mobile Communications and Electronics Installer (MCEI) Selection Process Application Procedure: Interested candidates are encouraged to complete and submit the online employment application and supplemental questionnaire as soon as possible. This fantastic career opportunity will close once a sufficient number of qualified applications have been received. There will be a competitive evaluation of qualified candidates, based on the review of application material and supplemental questionnaire answers. It is to your advantage to be complete and thorough in your application and questionnaire responses, as resumes will not be reviewed as part of the competitive evaluation process. All communications regarding the remainder of the selection process will be via email . Please be sure the email provided on this application is always current; it is your responsibility to update your personal information. Update your Spam, Junk, Bulk, and Firewall settings as needed to ensure that you receive all information pertaining to this recruitment. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application. If you require technical assistance, please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans' Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans' Preference points. Click here for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Closing Date/Time:
Aug 29, 2023
Full Time
The Job This recruitment will remain open until a sufficient number of qualified applications have been received. Interested candidates are encouraged to apply ASAP for priority consideration! The Innovation and Technology Department is recruiting for journey-level and supervisory Radio and Electronic Repair Technicians to install, maintain, and repair radio and emergency vehicle equipment. Examples of equipment maintained include: Fixed base and mobile two way radios Cellular modems and handheld radios Mobile data terminals; antennas; associated feed lines Ancillary equipment including encoders, decoders, pagers, power supplies, electronic sirens, and lightbars *Official title is Communication Technician I. For more detailed information, refer to the Communications Technician I job description. ABOUT THE TEAM San Bernardino County's Public Safety Communications Division operates a modern, P25 trunked radio system and microwave transport network serving Law Enforcement, Fire/EMS, and General Government Service Providers in the largest county in the United States. The County administers these networks as a self-supporting end user, offering staff members the ability to fully engage in numerous aspects of ongoing system operation, maintenance, and upgrade activities. EXCELLENT BENEFITS FOR THE FAMILY! Click the image below to learn about the lucrative benefits associated with this position. CONDITIONS OF EMPLOYMENT Pre-Employment Process: I ncumbent must successfully complete a background investigation (fingerprinting and work history/education check) in addition to a job-related physical exam, including a drug test. Working Conditions: Employees are subject to on-call duties, 24-hour call-back, and may be asked to work during unusual hours, inclement weather and other adverse circumstances. Duties may include working in confined spaces and climbing ladders to install, inspect and maintain equipment. Employees must be able to lift and carry equipment weighing up to 50 pounds. Transportation: Employees will be required to make provision for transportation. At the time of hire, a valid California Class C driver's license and proof of automobile liability insurance must be produced and maintained for the individual providing the transportation. Minimum Requirements Experience: A minimum of one (1) year of experience installing, maintaining, and repairing Motorola XTS, XTL, and APX series land mobile radios, as well as emergency vehicle systems. -AND- Education: Fifteen (15) semester (23 quarter) units of accredited college or post-high school technical coursework in electronics or communication technology OR one hundred fifty (150) hours of classroom instruction in the same areas. A list of coursework must be submitted with the application. Substitution: One (1) additional year of qualifying experience may substitute for the required education. Desired Qualifications Desired candidates will possess one or more of the following certifications: Associate Certified Electronics Technician (CETa) Certified Electronics Technician (CET) General Communications Technician - Level 1 (GCT1) General Communications Technician - Level 2 (GCT2) Mobile Communications and Electronics Installer (MCEI) Selection Process Application Procedure: Interested candidates are encouraged to complete and submit the online employment application and supplemental questionnaire as soon as possible. This fantastic career opportunity will close once a sufficient number of qualified applications have been received. There will be a competitive evaluation of qualified candidates, based on the review of application material and supplemental questionnaire answers. It is to your advantage to be complete and thorough in your application and questionnaire responses, as resumes will not be reviewed as part of the competitive evaluation process. All communications regarding the remainder of the selection process will be via email . Please be sure the email provided on this application is always current; it is your responsibility to update your personal information. Update your Spam, Junk, Bulk, and Firewall settings as needed to ensure that you receive all information pertaining to this recruitment. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application. If you require technical assistance, please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans' Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans' Preference points. Click here for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Closing Date/Time:
City of Los Angeles
City Of Los Angeles, California, United States
DUTIES ANNUAL SALARY $102,729 (flat-rated) The salary in the Department of Water and Power is $105,652 to $111,540 and $118,243 (flat-rated). A shift differential is paid for the positions requiring night work. Some positions with the Department of Water and Power may require permanent assignment outside the Southern California area. NOTES : For information regarding reciprocity between City of Los Angeles departments and LADWP, go to: http://per.lacity.org/Reciprocity_CityDepts_and_DWP.pdf . Annual salary is at the start of the pay range. The current salary range is subject to change. Please confirm the starting salary with the hiring department before accepting a job offer. Candidates from the eligible list are normally appointed to vacancies in the lower pay grade positions. A Communications Electrician does skilled direct hands-on work in the maintenance, repair, installation, configuration and programming of communications systems and equipment such as microwave radio, conventional and trunking two-way radio, VoIP telephony, SONET, SCADA, data networks, radio communications transmitters/receivers and systems, multiplexing, audio and video, IP security cameras, badge access control systems, CCTV and CAD. REQUIREMENT(S)/MINIMUM QUALIFICATION(S) Four years of full-time paid experience in maintenance, repair, and installation of any of a wide variety of electronics and communications systems including video, conventional and trunking two-way radio, microwave radio, telephone systems, monitoring systems, public address, data networks, IP security camera systems, badge access control systems, video and access systems including programming, configuration or troubleshooting of communications systems; or Two years of full-time paid experience of the type specified in Requirement #1, and either one of the following: Completion of a certificate program or associate degree program in electronics technology, telecommunications, or computer science at an accredited college or trade school; or Successful completion of a U.S. military electronics technical course of 24 weeks or longer within the last 10 years; or A certification in Cisco or HP Networking (CCNA, CCDA, CCDE, CCDP, CCNP, CCIE, HP AIS, HP ASE, HP Master ASE), and two years of experience in the installation and configuration of data network switches, routers and addressable nodes. PROCESS NOTES Some positions may require a valid California driver’s license. Candidates may not be eligible for appointment to these positions if their record within the last 36 months reflects three or more moving violations and/or at-fault accidents, or a conviction of a major moving violation (such as DUI).Please note that qualifying education must be from a college, university, or trade school accredited by a City of Los Angeles recognized agency. A list of approved accrediting agencies can be found at http://per.lacity.org/Accredited%20Institutions%2008-21-08.pdf .Candidates completing the exam process will be contacted by the Personnel Department to provide required proof of qualifying certificate program, associate degree, or coursework. Applicants who wish to expedite this process may attach a copy of their qualifying certificate, associate degree, or coursework to their on-line application at the time of filing in the Attachments section. SELECTIVE CERTIFICATION In accordance with Charter Section 1010 (b) and Civil Service Rule 5.31, selective certification will be used for some positions that require special skills and/or training in one or more of the following areas. Only persons possessing the following may be considered for appointment to fill such positions: Skills and/or training in radio, fiber-optics and microwave; or Certifications in public safety communications systems from Motorola, Harris, Nokia, or Aviat; orCompTIA Network+ Certification; or Electronics Technicians Association, International (ETA-I) Fiber Optics Technician (FOT) Certification; or A valid General Radio Telephone Operator’s license issued by the Federal Communications Commission. NOTES : Those individuals that desire to be considered for Selective Certification 1, as described above, must respond to the Selective Certification Questionnaire at the time of filing. The Selective Certification Questionnaire is located within the Supplemental Questions section of the City application. Applicants who fail to complete the Selective Certification Questionnaire will not be considered further in selective certification.Selective certifications 2 through 5 require a Certificate of Completion or valid license. The certificate or license must be attached to the on-line application BEFORE the application is submitted. If the certificate or license is attached AFTER the on-line application has been submitted, it will not be available to the City and applicants WILL NOT be credited with having submitted the certificate or license. Applicants who fail to submit the certificate or license at the time of filing by attaching it to the on-line application will not be considered for this part of selective certification. WHERE TO APPLY & APPLICATION DEADLINE Applications will only be accepted on-line. When you are viewing the on-line job bulletin of your choice, simply scroll to the top of the page and select the “Apply” icon. On-line job bulletins are also available at https://www.governmentjobs.com/careers/lacity . NOTE : Applicants are urged to apply early to ensure you have time to resolve any technical issues you may encounter. Applications will only be accepted on-line on the dates listed below: From 8:00 am Friday, July 22, 2022 to 11:59 pm, Thursday, August 4, 2022 Future date(s) to be determined. The examination may close without prior notice at any time after a sufficient number of applications have been received. Filling periods may change without prior notice or additional dates may be added, as needed, at a later date. For administrative purposes, filing will close periodically and reopen on the dates noted in the "Application Deadline" section of this bulletin. In accordance with Civil Service Rule 4.2, all applicants who apply may not be tested in this examination. To meet anticipated hiring needs, only a limited number of qualified applicants will be invited to participate in the selection process in the following order: 1) Applicants currently employed by the City of Los Angeles who meet the minimum requirements, or are on a reserve list; 2) Remaining applicants who meet the minimum requirements in sufficient numbers to meet hiring needs based on a random sampling of those qualified candidates. Applicants not selected to be tested may re-apply in a subsequent filing period in order to be considered for that period’s selection process. SELECTION PROCESS Examination Weights: Multiple-Choice Test - Qualifying Interview - 100% The examination will consist of a qualifying multiple-choice test and interview. In the qualifying multiple-choice test, the following competencies may be evaluated: Safety Focus; Customer Service; and Job Knowledge, including knowledge of: principles of electricity and electronic theory including DC/AC; common sources of trouble in communications systems and various communication systems problems; methods of installing, servicing, rebuilding, and repairing communications systems; electronic test equipment, tools, and materials used in the construction, servicing, installation, and repair of communications systems; radio communication systems; voice network systems sufficient to troubleshoot, install, and/or repair; subnet masks; safety precautions and hazards in working on or installing electronic and communications equipment including the proper safety use and care of hand and portable power tools; and the ability to understand, prepare, and work from communications plans, schematic, diagrams, sketches, drawings, and cable records; differentiate wire and cable colors; and other necessary skills, knowledge, and abilities. Additional information can be obtained by going to https://per.lacity.org/jobs/job-analyses.cfm and clicking on Competencies under Communications Electrician.The multiple-choice test will be proctored and administered on-line during a single session. Candidates invited to participate in the on-line multiple-choice test will be able to take the test as instructed from a remote location using a computer with a webcam and a reliable internet connection. Candidates will receive an e-mail from the City of Los Angeles outlining the dates and specific steps on how to take the multiple-choice test on-line. It is anticipated that the remote proctored multiple-choice test will be administered between TUESDAY, SEPTEMBER 20, 2022 AND MONDAY, SEPTEMBER 26, 2022. Candidates who do not complete and submit the remote proctored multiple-choice test on-line using a computer by the specified date and time will not be considered further in this examination. FAQ’s for on-line testing is available at https://per.lacity.org/faqs/employment-testing-process.html . Due to COVID-19 and social distancing requirements, only candidates who demonstrate a hardship may be offered the option to take the multiple-choice test onsite at a City facility. Passing Score for the Qualifying Written Test The passing score for the qualifying multiple-choice test will be determined by Personnel Department staff after the qualifying multiple-choice test is administered. Consideration will be given to the number of candidates taking the test and the existing and anticipated number of vacancies, such that there are a sufficient number of eligible on the list to satisfy current and future vacancies for the next two years. Therefore, the passing score for the qualifying multiple-choice test may be set either above or below 70% . The examination score will be based entirely of an evaluation of professional and personal qualifications by interview. In the interview, the following competencies may be evaluated: Judgment and Decision Making; Safety Focus; Initiative; Conscientiousness, Customer Service; Teamwork; Oral Communication; and Job Knowledge, including knowledge of: principles of electricity and electronic theory including DC/AC; common sources of trouble in communications systems and various communication systems problems; methods of installing, servicing, rebuilding, and repairing communications systems; electronic test equipment, tools, and materials used in the construction, servicing, installation, and repair of communications systems; radio communication systems; voice network systems sufficient to troubleshoot, install, and/or repair; subnet masks; safety precautions and hazards in working on or installing electronic and communications equipment; and the ability to understand, prepare, and work from communications plans, schematic, diagrams, sketches, drawings, and cable records; configure, test, and evaluate hardware; mount equipment on towers and vehicles; test and adjust RF Microwave/base and mobile radio receivers and transmitters to system specifications and/or FCC rules and regulations; differentiate wire and cable colors; identify faults in data cabling; use computers to configure or process information on data network equipment; use and interpret network testers, software and cloud based testers, and protocol analyzers; and other necessary skills, knowledge, and abilities. Candidates will be notified later by e-mail of the date, time, and location of the interview, which will be held in Los Angeles or virtually. FAQs for on-line testing are available at https://per.lacity.org/faqs/employment-testing-process.html . NOTICE: Test dates may be postponed in order to help protect the safety of our candidates and prevent the spread of COVID-19. Candidates will receive an email from the City of Los Angeles Personnel Department if the anticipated test dates are postponed. NOTES : This examination is based on a validation study, and as provided by Civil Service Commission Rule 4.20, the multiple-choice test will not be subject to candidate inspection. You may take the Communications Electrician examination only once every 24 months under this bulletin. If you have taken the Communications Electrician multiple-choice test during an open filing period in the Personnel Department within the last 24 months under this bulletin, you may not file for this examination at this time. Names may be removed from the open competitive eligible list after 6 months. Based on City policy, you may be required to undergo mandatory drug and alcohol testing prior to and during the employment in this class.As a covered entity under the Fair Employment and Housing Act and Title II of the Americans with Disabilities Act, the City of Los Angeles does not discriminate on the basis of disability and upon request, will provide reasonable accommodations to ensure equal access to its programs, services, and activities. To request a disability accommodation, please complete the Disability Accommodation Form within 14 calendar days of the submittal of the City application. The Disability Accommodation Form can be obtained at http://per.lacity.org/exams/verify_disability.pdf .Applications are accepted subject to review to ensure that minimum qualifications are met. Candidates may be disqualified at any time if it is determined that they do not possess the minimum qualifications stated on this bulletin.A final average score of 70% on the interview portion of the examination is required to be placed on the eligible list.Your rank on the eligible list may change as scores of candidates from other administrations of this examination are merged onto one list.For candidates seeking initial City employment, in accordance with Los Angeles City Ordinance 187134, information regarding COVID-19 vaccination requirements as conditions of employment may be found at: https://clkrep.lacity.org/onlinedocs/2021/21-0921_ord_187134_8-24-21.pdf Notice : If you receive and accept an offer of employment to a regular position with the City of Los Angeles, your employee benefit coverage (including health and dental coverage as well as life insurance) will commence approximately six weeks after your original appointment. Not all positions in the City receive benefit coverage; you should inquire regarding the availability of employee benefits prior to accepting a position. All City Employees are required to be Disaster Service Workers. THIS EXAMINATION IS TO BE GIVEN ONLY ON AN OPEN COMPETITIVE BASIS The City of Los Angeles does not discriminate on the basis of race, religion, national origin, sex, age, marital status, sexual orientation, gender identity, gender expression, disability, creed, color, ancestry, medical condition (cancer), or Acquired Immune Deficiency Syndrome. AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER For additional information and FAQs regarding the City's hiring process, please go to: https://per.lacity.org/faqs/employment-testing-process.html There are many things to consider in a new employer. Visit the following webpage to view benefits the City of Los Angeles offers its employees: http://per.lacity.org/bens/index.html Closing Date/Time:
Aug 29, 2023
Full Time
DUTIES ANNUAL SALARY $102,729 (flat-rated) The salary in the Department of Water and Power is $105,652 to $111,540 and $118,243 (flat-rated). A shift differential is paid for the positions requiring night work. Some positions with the Department of Water and Power may require permanent assignment outside the Southern California area. NOTES : For information regarding reciprocity between City of Los Angeles departments and LADWP, go to: http://per.lacity.org/Reciprocity_CityDepts_and_DWP.pdf . Annual salary is at the start of the pay range. The current salary range is subject to change. Please confirm the starting salary with the hiring department before accepting a job offer. Candidates from the eligible list are normally appointed to vacancies in the lower pay grade positions. A Communications Electrician does skilled direct hands-on work in the maintenance, repair, installation, configuration and programming of communications systems and equipment such as microwave radio, conventional and trunking two-way radio, VoIP telephony, SONET, SCADA, data networks, radio communications transmitters/receivers and systems, multiplexing, audio and video, IP security cameras, badge access control systems, CCTV and CAD. REQUIREMENT(S)/MINIMUM QUALIFICATION(S) Four years of full-time paid experience in maintenance, repair, and installation of any of a wide variety of electronics and communications systems including video, conventional and trunking two-way radio, microwave radio, telephone systems, monitoring systems, public address, data networks, IP security camera systems, badge access control systems, video and access systems including programming, configuration or troubleshooting of communications systems; or Two years of full-time paid experience of the type specified in Requirement #1, and either one of the following: Completion of a certificate program or associate degree program in electronics technology, telecommunications, or computer science at an accredited college or trade school; or Successful completion of a U.S. military electronics technical course of 24 weeks or longer within the last 10 years; or A certification in Cisco or HP Networking (CCNA, CCDA, CCDE, CCDP, CCNP, CCIE, HP AIS, HP ASE, HP Master ASE), and two years of experience in the installation and configuration of data network switches, routers and addressable nodes. PROCESS NOTES Some positions may require a valid California driver’s license. Candidates may not be eligible for appointment to these positions if their record within the last 36 months reflects three or more moving violations and/or at-fault accidents, or a conviction of a major moving violation (such as DUI).Please note that qualifying education must be from a college, university, or trade school accredited by a City of Los Angeles recognized agency. A list of approved accrediting agencies can be found at http://per.lacity.org/Accredited%20Institutions%2008-21-08.pdf .Candidates completing the exam process will be contacted by the Personnel Department to provide required proof of qualifying certificate program, associate degree, or coursework. Applicants who wish to expedite this process may attach a copy of their qualifying certificate, associate degree, or coursework to their on-line application at the time of filing in the Attachments section. SELECTIVE CERTIFICATION In accordance with Charter Section 1010 (b) and Civil Service Rule 5.31, selective certification will be used for some positions that require special skills and/or training in one or more of the following areas. Only persons possessing the following may be considered for appointment to fill such positions: Skills and/or training in radio, fiber-optics and microwave; or Certifications in public safety communications systems from Motorola, Harris, Nokia, or Aviat; orCompTIA Network+ Certification; or Electronics Technicians Association, International (ETA-I) Fiber Optics Technician (FOT) Certification; or A valid General Radio Telephone Operator’s license issued by the Federal Communications Commission. NOTES : Those individuals that desire to be considered for Selective Certification 1, as described above, must respond to the Selective Certification Questionnaire at the time of filing. The Selective Certification Questionnaire is located within the Supplemental Questions section of the City application. Applicants who fail to complete the Selective Certification Questionnaire will not be considered further in selective certification.Selective certifications 2 through 5 require a Certificate of Completion or valid license. The certificate or license must be attached to the on-line application BEFORE the application is submitted. If the certificate or license is attached AFTER the on-line application has been submitted, it will not be available to the City and applicants WILL NOT be credited with having submitted the certificate or license. Applicants who fail to submit the certificate or license at the time of filing by attaching it to the on-line application will not be considered for this part of selective certification. WHERE TO APPLY & APPLICATION DEADLINE Applications will only be accepted on-line. When you are viewing the on-line job bulletin of your choice, simply scroll to the top of the page and select the “Apply” icon. On-line job bulletins are also available at https://www.governmentjobs.com/careers/lacity . NOTE : Applicants are urged to apply early to ensure you have time to resolve any technical issues you may encounter. Applications will only be accepted on-line on the dates listed below: From 8:00 am Friday, July 22, 2022 to 11:59 pm, Thursday, August 4, 2022 Future date(s) to be determined. The examination may close without prior notice at any time after a sufficient number of applications have been received. Filling periods may change without prior notice or additional dates may be added, as needed, at a later date. For administrative purposes, filing will close periodically and reopen on the dates noted in the "Application Deadline" section of this bulletin. In accordance with Civil Service Rule 4.2, all applicants who apply may not be tested in this examination. To meet anticipated hiring needs, only a limited number of qualified applicants will be invited to participate in the selection process in the following order: 1) Applicants currently employed by the City of Los Angeles who meet the minimum requirements, or are on a reserve list; 2) Remaining applicants who meet the minimum requirements in sufficient numbers to meet hiring needs based on a random sampling of those qualified candidates. Applicants not selected to be tested may re-apply in a subsequent filing period in order to be considered for that period’s selection process. SELECTION PROCESS Examination Weights: Multiple-Choice Test - Qualifying Interview - 100% The examination will consist of a qualifying multiple-choice test and interview. In the qualifying multiple-choice test, the following competencies may be evaluated: Safety Focus; Customer Service; and Job Knowledge, including knowledge of: principles of electricity and electronic theory including DC/AC; common sources of trouble in communications systems and various communication systems problems; methods of installing, servicing, rebuilding, and repairing communications systems; electronic test equipment, tools, and materials used in the construction, servicing, installation, and repair of communications systems; radio communication systems; voice network systems sufficient to troubleshoot, install, and/or repair; subnet masks; safety precautions and hazards in working on or installing electronic and communications equipment including the proper safety use and care of hand and portable power tools; and the ability to understand, prepare, and work from communications plans, schematic, diagrams, sketches, drawings, and cable records; differentiate wire and cable colors; and other necessary skills, knowledge, and abilities. Additional information can be obtained by going to https://per.lacity.org/jobs/job-analyses.cfm and clicking on Competencies under Communications Electrician.The multiple-choice test will be proctored and administered on-line during a single session. Candidates invited to participate in the on-line multiple-choice test will be able to take the test as instructed from a remote location using a computer with a webcam and a reliable internet connection. Candidates will receive an e-mail from the City of Los Angeles outlining the dates and specific steps on how to take the multiple-choice test on-line. It is anticipated that the remote proctored multiple-choice test will be administered between TUESDAY, SEPTEMBER 20, 2022 AND MONDAY, SEPTEMBER 26, 2022. Candidates who do not complete and submit the remote proctored multiple-choice test on-line using a computer by the specified date and time will not be considered further in this examination. FAQ’s for on-line testing is available at https://per.lacity.org/faqs/employment-testing-process.html . Due to COVID-19 and social distancing requirements, only candidates who demonstrate a hardship may be offered the option to take the multiple-choice test onsite at a City facility. Passing Score for the Qualifying Written Test The passing score for the qualifying multiple-choice test will be determined by Personnel Department staff after the qualifying multiple-choice test is administered. Consideration will be given to the number of candidates taking the test and the existing and anticipated number of vacancies, such that there are a sufficient number of eligible on the list to satisfy current and future vacancies for the next two years. Therefore, the passing score for the qualifying multiple-choice test may be set either above or below 70% . The examination score will be based entirely of an evaluation of professional and personal qualifications by interview. In the interview, the following competencies may be evaluated: Judgment and Decision Making; Safety Focus; Initiative; Conscientiousness, Customer Service; Teamwork; Oral Communication; and Job Knowledge, including knowledge of: principles of electricity and electronic theory including DC/AC; common sources of trouble in communications systems and various communication systems problems; methods of installing, servicing, rebuilding, and repairing communications systems; electronic test equipment, tools, and materials used in the construction, servicing, installation, and repair of communications systems; radio communication systems; voice network systems sufficient to troubleshoot, install, and/or repair; subnet masks; safety precautions and hazards in working on or installing electronic and communications equipment; and the ability to understand, prepare, and work from communications plans, schematic, diagrams, sketches, drawings, and cable records; configure, test, and evaluate hardware; mount equipment on towers and vehicles; test and adjust RF Microwave/base and mobile radio receivers and transmitters to system specifications and/or FCC rules and regulations; differentiate wire and cable colors; identify faults in data cabling; use computers to configure or process information on data network equipment; use and interpret network testers, software and cloud based testers, and protocol analyzers; and other necessary skills, knowledge, and abilities. Candidates will be notified later by e-mail of the date, time, and location of the interview, which will be held in Los Angeles or virtually. FAQs for on-line testing are available at https://per.lacity.org/faqs/employment-testing-process.html . NOTICE: Test dates may be postponed in order to help protect the safety of our candidates and prevent the spread of COVID-19. Candidates will receive an email from the City of Los Angeles Personnel Department if the anticipated test dates are postponed. NOTES : This examination is based on a validation study, and as provided by Civil Service Commission Rule 4.20, the multiple-choice test will not be subject to candidate inspection. You may take the Communications Electrician examination only once every 24 months under this bulletin. If you have taken the Communications Electrician multiple-choice test during an open filing period in the Personnel Department within the last 24 months under this bulletin, you may not file for this examination at this time. Names may be removed from the open competitive eligible list after 6 months. Based on City policy, you may be required to undergo mandatory drug and alcohol testing prior to and during the employment in this class.As a covered entity under the Fair Employment and Housing Act and Title II of the Americans with Disabilities Act, the City of Los Angeles does not discriminate on the basis of disability and upon request, will provide reasonable accommodations to ensure equal access to its programs, services, and activities. To request a disability accommodation, please complete the Disability Accommodation Form within 14 calendar days of the submittal of the City application. The Disability Accommodation Form can be obtained at http://per.lacity.org/exams/verify_disability.pdf .Applications are accepted subject to review to ensure that minimum qualifications are met. Candidates may be disqualified at any time if it is determined that they do not possess the minimum qualifications stated on this bulletin.A final average score of 70% on the interview portion of the examination is required to be placed on the eligible list.Your rank on the eligible list may change as scores of candidates from other administrations of this examination are merged onto one list.For candidates seeking initial City employment, in accordance with Los Angeles City Ordinance 187134, information regarding COVID-19 vaccination requirements as conditions of employment may be found at: https://clkrep.lacity.org/onlinedocs/2021/21-0921_ord_187134_8-24-21.pdf Notice : If you receive and accept an offer of employment to a regular position with the City of Los Angeles, your employee benefit coverage (including health and dental coverage as well as life insurance) will commence approximately six weeks after your original appointment. Not all positions in the City receive benefit coverage; you should inquire regarding the availability of employee benefits prior to accepting a position. All City Employees are required to be Disaster Service Workers. THIS EXAMINATION IS TO BE GIVEN ONLY ON AN OPEN COMPETITIVE BASIS The City of Los Angeles does not discriminate on the basis of race, religion, national origin, sex, age, marital status, sexual orientation, gender identity, gender expression, disability, creed, color, ancestry, medical condition (cancer), or Acquired Immune Deficiency Syndrome. AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER For additional information and FAQs regarding the City's hiring process, please go to: https://per.lacity.org/faqs/employment-testing-process.html There are many things to consider in a new employer. Visit the following webpage to view benefits the City of Los Angeles offers its employees: http://per.lacity.org/bens/index.html Closing Date/Time:
CITY OF ATLANTA, GA
Atlanta, Georgia, United States
Position posted on ongoing Salary $42,021 General Description and Classification Standards Maintains the communications systems used within an assigned department. Duties include, but are not limited to: providing electronic technical service for all radio, telephone, paging and alarm systems and personal computers and peripherals; troubleshooting and conducting a variety of electronic, mechanical and electromechanical tests on electronic systems, subassemblies and parts to ensure unit functions according to specifications or to determine cause of failure; and repairing and maintaining electronic equipment. Supervision Received Works under very general supervision. May work independently or with other skilled or semi-skilled workers with responsibility for completion of assigned tasks. Essential Duties & Responsibilites These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned. Installs and repairs a variety of electronic equipment including mobile radios and data terminals, alarm and public address systems, dispatch console, video monitoring system, pagers, portable chargers, microphones, personal computers and peripherals. Troubleshoots equipment failure; reads test schedule, work orders, test manuals, performance specifications, wiring diagrams and schematics to determine testing procedure and equipment to be used. Inventories and orders supplies and equipment and arranges delivery of equipment. Prioritizes repairs according to sworn and civil personnel. Converses with equipment end-user such as operators, police personnel, etc. to ascertain problems with equipment before breakdown and to determine if breakdown is due to human error or mechanical problems. Confers with manufacturers? engineers, technicians and others regarding testing procedures and results and to resolve problems. Substitutes for co-workers in temporary absence of same. Performs flexible unit assignments as needed in emergency response. Decision Making Uses independent judgment and discretion in the handling of emergency situations, determining and deciding upon procedures to be implemented, setting priorities, maintaining standards and resolving problems. Leadership Provided Routinely provides work group leadership, guidance, and/or training to less experienced staff. Knowledge, Skills && Abilities This is a partial listing of necessary knowledges, skills, and abilities required to perform the job successfully. It is not an exhaustive list. Knowledge of electronic theory, equipment and technology, communication systems and local law enforcement practices, policies and procedures. Skill in effectively communicating and interacting with supervisors, employees, members of the general public Ability to assemble information and make written reports and documents in a concise, clear and effective manner. Minimum Qualifications ? Education and Experience High school diploma or General Equivalency Diploma (GED). 1 year' experience as a Communications/Electronic Technician required; or any equivalent combination of education, training and experience which provides the requisite knowledge, skills and abilities for this job. Preferred Education && Experience Vocational/technical school diploma in electronics, radio communications or related field and 1-3 years' of experience as a Communications/Electronic Technician preferred. Licensures and Certifications None required. Essential Capabilities and Work Environment Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with job.
Aug 09, 2023
Full Time
Position posted on ongoing Salary $42,021 General Description and Classification Standards Maintains the communications systems used within an assigned department. Duties include, but are not limited to: providing electronic technical service for all radio, telephone, paging and alarm systems and personal computers and peripherals; troubleshooting and conducting a variety of electronic, mechanical and electromechanical tests on electronic systems, subassemblies and parts to ensure unit functions according to specifications or to determine cause of failure; and repairing and maintaining electronic equipment. Supervision Received Works under very general supervision. May work independently or with other skilled or semi-skilled workers with responsibility for completion of assigned tasks. Essential Duties & Responsibilites These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned. Installs and repairs a variety of electronic equipment including mobile radios and data terminals, alarm and public address systems, dispatch console, video monitoring system, pagers, portable chargers, microphones, personal computers and peripherals. Troubleshoots equipment failure; reads test schedule, work orders, test manuals, performance specifications, wiring diagrams and schematics to determine testing procedure and equipment to be used. Inventories and orders supplies and equipment and arranges delivery of equipment. Prioritizes repairs according to sworn and civil personnel. Converses with equipment end-user such as operators, police personnel, etc. to ascertain problems with equipment before breakdown and to determine if breakdown is due to human error or mechanical problems. Confers with manufacturers? engineers, technicians and others regarding testing procedures and results and to resolve problems. Substitutes for co-workers in temporary absence of same. Performs flexible unit assignments as needed in emergency response. Decision Making Uses independent judgment and discretion in the handling of emergency situations, determining and deciding upon procedures to be implemented, setting priorities, maintaining standards and resolving problems. Leadership Provided Routinely provides work group leadership, guidance, and/or training to less experienced staff. Knowledge, Skills && Abilities This is a partial listing of necessary knowledges, skills, and abilities required to perform the job successfully. It is not an exhaustive list. Knowledge of electronic theory, equipment and technology, communication systems and local law enforcement practices, policies and procedures. Skill in effectively communicating and interacting with supervisors, employees, members of the general public Ability to assemble information and make written reports and documents in a concise, clear and effective manner. Minimum Qualifications ? Education and Experience High school diploma or General Equivalency Diploma (GED). 1 year' experience as a Communications/Electronic Technician required; or any equivalent combination of education, training and experience which provides the requisite knowledge, skills and abilities for this job. Preferred Education && Experience Vocational/technical school diploma in electronics, radio communications or related field and 1-3 years' of experience as a Communications/Electronic Technician preferred. Licensures and Certifications None required. Essential Capabilities and Work Environment Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with job.
SAN BERNARDINO COUNTY, CA
Barstow, California, United States
The Job Immediate vacancy for P/T Telecommunications Tower Maintenance Technician Apply by 08/25/2023 for Priority Consideration San Bernardino County's Special Districts Department, Television District near Barstow, is recruiting for Part-time Tower Maintenance Technicians . Working with the Communications Engineer, the Tower Maintenance Technician is responsible for providing superior high frequency TV signals to thousands of residential homes in the area. The Tower Maintenance Technician will perform routine and on-going maintenance and operation of the television system, including two towers on Elephant Mountain, serving the communities of Barstow, Newberry Springs, Hinkley, and Daggett, with UHF and VHF digital television signals utilized by 35,000 households. This position will report to the office/technical repair station located at Pioneer Park in Lucerne Valley, approximately 60 miles/1 hour from downtown San Bernardino. Elephant Mountain is located near Barstow, an additional 40 miles from Lucerne Valley. Transportation from the Lucerne Valley office to the remote TV District location will be arranged and provided by the department. This position is currently scheduled to work up to a maximum of 29.5 hours per week. Primary duties include servicing and maintaining electronic components at the various translator sites; technical repair and maintenance of equipment at the office workshop site; tower maintenance, repair, and safety inspections; and general grounds and facility maintenance. This position requires availability to respond quickly to emergency after-hours situations. Official title is Public Service Employee (Fire/Special Districts Dept). For more information, refer to the Public Service Employee (Fire/Special Districts Dept) job description. CONDITIONS OF EMPLOYMENT Availability: Must be available to report to Lucerne Valley and work at Elephant Mountain . This is an extra-help, non-regular Public Service Employee position . This position works up to a maximum of 29.5 hours per week and requires availability to work evenings and weekends/holidays as needed. Successful candidates shall be considered at-will throughout the term of employment. License: A valid California Class C Driver License must be provided at the time of hire and maintained throughout employment. Employees may be required to make provisions for transportation. Working Conditions: Employees are subject to on-call duties, 24-hour call back, and may be asked to work during unusual hours, inclement weather and other adverse circumstances. Duties include inspecting and maintaining equipment, block house, and transmission site. Duties also include the following: frequent lift and/or carry items weighing 10 pounds and up to 50 pounds; stoop, kneel, crouch, bend over, crawl; and perform other physical activities in the performance of job duties for this position. Minimum Requirements Experience: One (1) year of experience in the repair and maintenance of electronic components , such as telecommunications systems, data networks and/or transmission systems, microwave systems, circuitry, radio and/or telephone system installs, or rebroadcast systems. Desired Qualifications The ideal candidate will possess three (3) years of experience in the maintenance of television transmission equipment and facilities. This candidate will understand the importance of keeping the system active, and be able to understand and adapt to new technologies, with a desire to attain specialized electronics operations certifications. Selection Process T he selection process will consist of a competitive evaluation of qualifications based on the application and responses to the supplemental questions. The most highly qualified candidates will be referred to the appointing authority for further consideration. Application Procedure : To receive priority consideration for this excellent opportunity, please complete and submit the online employment application and supplemental questionnaire as soon as possible. Applications will be processed as needed; recruitment may close at any time once a sufficient number of qualified applications are received. All communications regarding the recruitment process will be via e-mail. Applicants are encouraged to check their e-mail frequently to learn additional information regarding this recruitment. Check your GovernmentJobs account for notifications. Update your firewalls to allow e-mails from San Bernardino County through governmentjobs.com. Update your Spam, Junk, and Bulk settings to ensure it will not spam/block/filter communications from e-mail addresses with the following domain: "@hr.sbcounty.gov". Finally, be sure to keep your personal information updated. Taking these steps now will help ensure you receive all communications regarding this recruitment. Note: Resumes will not be accepted in lieu of completing the application and/or the supplemental questionnaire. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. If you require technical assistance, please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by computer or browser used to submit the application. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans' Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans' Preference points. Click here for information and instructions to request Veteran's Preference points. For important information on employment processes and submitting job applications, see links below: Guide to Completing a County Job Application Applicant Information and the County Employment Process Closing Date/Time: Continuous
Aug 12, 2023
Temporary
The Job Immediate vacancy for P/T Telecommunications Tower Maintenance Technician Apply by 08/25/2023 for Priority Consideration San Bernardino County's Special Districts Department, Television District near Barstow, is recruiting for Part-time Tower Maintenance Technicians . Working with the Communications Engineer, the Tower Maintenance Technician is responsible for providing superior high frequency TV signals to thousands of residential homes in the area. The Tower Maintenance Technician will perform routine and on-going maintenance and operation of the television system, including two towers on Elephant Mountain, serving the communities of Barstow, Newberry Springs, Hinkley, and Daggett, with UHF and VHF digital television signals utilized by 35,000 households. This position will report to the office/technical repair station located at Pioneer Park in Lucerne Valley, approximately 60 miles/1 hour from downtown San Bernardino. Elephant Mountain is located near Barstow, an additional 40 miles from Lucerne Valley. Transportation from the Lucerne Valley office to the remote TV District location will be arranged and provided by the department. This position is currently scheduled to work up to a maximum of 29.5 hours per week. Primary duties include servicing and maintaining electronic components at the various translator sites; technical repair and maintenance of equipment at the office workshop site; tower maintenance, repair, and safety inspections; and general grounds and facility maintenance. This position requires availability to respond quickly to emergency after-hours situations. Official title is Public Service Employee (Fire/Special Districts Dept). For more information, refer to the Public Service Employee (Fire/Special Districts Dept) job description. CONDITIONS OF EMPLOYMENT Availability: Must be available to report to Lucerne Valley and work at Elephant Mountain . This is an extra-help, non-regular Public Service Employee position . This position works up to a maximum of 29.5 hours per week and requires availability to work evenings and weekends/holidays as needed. Successful candidates shall be considered at-will throughout the term of employment. License: A valid California Class C Driver License must be provided at the time of hire and maintained throughout employment. Employees may be required to make provisions for transportation. Working Conditions: Employees are subject to on-call duties, 24-hour call back, and may be asked to work during unusual hours, inclement weather and other adverse circumstances. Duties include inspecting and maintaining equipment, block house, and transmission site. Duties also include the following: frequent lift and/or carry items weighing 10 pounds and up to 50 pounds; stoop, kneel, crouch, bend over, crawl; and perform other physical activities in the performance of job duties for this position. Minimum Requirements Experience: One (1) year of experience in the repair and maintenance of electronic components , such as telecommunications systems, data networks and/or transmission systems, microwave systems, circuitry, radio and/or telephone system installs, or rebroadcast systems. Desired Qualifications The ideal candidate will possess three (3) years of experience in the maintenance of television transmission equipment and facilities. This candidate will understand the importance of keeping the system active, and be able to understand and adapt to new technologies, with a desire to attain specialized electronics operations certifications. Selection Process T he selection process will consist of a competitive evaluation of qualifications based on the application and responses to the supplemental questions. The most highly qualified candidates will be referred to the appointing authority for further consideration. Application Procedure : To receive priority consideration for this excellent opportunity, please complete and submit the online employment application and supplemental questionnaire as soon as possible. Applications will be processed as needed; recruitment may close at any time once a sufficient number of qualified applications are received. All communications regarding the recruitment process will be via e-mail. Applicants are encouraged to check their e-mail frequently to learn additional information regarding this recruitment. Check your GovernmentJobs account for notifications. Update your firewalls to allow e-mails from San Bernardino County through governmentjobs.com. Update your Spam, Junk, and Bulk settings to ensure it will not spam/block/filter communications from e-mail addresses with the following domain: "@hr.sbcounty.gov". Finally, be sure to keep your personal information updated. Taking these steps now will help ensure you receive all communications regarding this recruitment. Note: Resumes will not be accepted in lieu of completing the application and/or the supplemental questionnaire. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. If you require technical assistance, please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by computer or browser used to submit the application. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans' Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans' Preference points. Click here for information and instructions to request Veteran's Preference points. For important information on employment processes and submitting job applications, see links below: Guide to Completing a County Job Application Applicant Information and the County Employment Process Closing Date/Time: Continuous
CITY OF ORLANDO, FL
Orlando, Florida, United States
Description Who We Are Orlando, The City Beautiful For most of Orlando’s history we’ve been the place everyone wants to visit. Today, we’re also the place where everyone wants to live and do business. List after list has Orlando as one of the fastest growing cities in America. We’re transitioning from our role as the young upstart to a more mature, global city. This didn’t happen by accident. Together as a community, we developed a shared vision for our city focused on creating partnerships and we’ve transformed Orlando from a place that was packed with potential into a city on the rise. Our vision ensures we are an inclusive, compassionate community that is generating jobs, becoming the most sustainable city in the nation, keeping our community safe, making it easier to get around, and increasing the quality of life. Together, we can continue realizing all our city’s potential. Come be part of our community with the City of Orlando. Nature of Work: Performs skilled work in the installation, rehabilitation, maintenance, calibration and repair of various low voltage electrical (under 600V) equipment, machinery, power appliances, fixtures or other electrical components and electronic devices and equipment, such as computers, communications equipment and systems, UL508A industrial control panels, motor controllers to include VFD’s and Reduced Voltage Starters, process control devices, programmable logic controllers (PLCs), remote telemetry units (RTUs), telemetering equipment, interface equipment, pneumatic controls and other related electrical, electronic and instrumentation equipment within water reclamation facilities. Serves as a technical advisor for systems design and alterations. Tests faulty equipment and applies knowledge of electronics theory and practice to diagnose cause. Replaces defective components and tests, aligns, and calibrates equipment to specifications. Work is performed under general supervision and is subject to review while in progress. Minimum Requirements Associate degree in Electronics Technology or equivalent electronics technical school required with 5 years of industrial electrical/instrumentation experience in installation and maintenance required; or an equivalent combination of education, training, and experience. Florida Electrical (Journeyman-acceptable, Master-preferred) and Florida Class E License required. Must have home or cell phone. Based on work area of assignment some position may require the following: May be required to obtain and maintain a security clearance and GOAA ID badge within ninety (90) days of their date of hire. May be required to pass an annual respirator physical; no facial hair allowed between the face and sealing surface of the respirator face plate. May be required to work rotating stand-by shifts. VALID DRIVER LICENSE FROM ANY STATE MUST BE PRESENTED AT TIME OF INTERVIEW. VALID FLORIDA DRIVER LICENSE MUST BE PRESENTED WITHIN 30 DAYS OF HIRE. Supplemental Information City of Orlando Benefits "If this posting indicates a degree is required, the following experience will apply in lieu of any degree as follows: Two (2) years of direct experience for an associate degree; Four (4) years of direct experience for a bachelor's degree; Six (6) years of direct experience for a master's degree; or Nine (9) years of direct experience for a doctoral degree" Closing Date/Time: Continuous
Aug 29, 2023
Full Time
Description Who We Are Orlando, The City Beautiful For most of Orlando’s history we’ve been the place everyone wants to visit. Today, we’re also the place where everyone wants to live and do business. List after list has Orlando as one of the fastest growing cities in America. We’re transitioning from our role as the young upstart to a more mature, global city. This didn’t happen by accident. Together as a community, we developed a shared vision for our city focused on creating partnerships and we’ve transformed Orlando from a place that was packed with potential into a city on the rise. Our vision ensures we are an inclusive, compassionate community that is generating jobs, becoming the most sustainable city in the nation, keeping our community safe, making it easier to get around, and increasing the quality of life. Together, we can continue realizing all our city’s potential. Come be part of our community with the City of Orlando. Nature of Work: Performs skilled work in the installation, rehabilitation, maintenance, calibration and repair of various low voltage electrical (under 600V) equipment, machinery, power appliances, fixtures or other electrical components and electronic devices and equipment, such as computers, communications equipment and systems, UL508A industrial control panels, motor controllers to include VFD’s and Reduced Voltage Starters, process control devices, programmable logic controllers (PLCs), remote telemetry units (RTUs), telemetering equipment, interface equipment, pneumatic controls and other related electrical, electronic and instrumentation equipment within water reclamation facilities. Serves as a technical advisor for systems design and alterations. Tests faulty equipment and applies knowledge of electronics theory and practice to diagnose cause. Replaces defective components and tests, aligns, and calibrates equipment to specifications. Work is performed under general supervision and is subject to review while in progress. Minimum Requirements Associate degree in Electronics Technology or equivalent electronics technical school required with 5 years of industrial electrical/instrumentation experience in installation and maintenance required; or an equivalent combination of education, training, and experience. Florida Electrical (Journeyman-acceptable, Master-preferred) and Florida Class E License required. Must have home or cell phone. Based on work area of assignment some position may require the following: May be required to obtain and maintain a security clearance and GOAA ID badge within ninety (90) days of their date of hire. May be required to pass an annual respirator physical; no facial hair allowed between the face and sealing surface of the respirator face plate. May be required to work rotating stand-by shifts. VALID DRIVER LICENSE FROM ANY STATE MUST BE PRESENTED AT TIME OF INTERVIEW. VALID FLORIDA DRIVER LICENSE MUST BE PRESENTED WITHIN 30 DAYS OF HIRE. Supplemental Information City of Orlando Benefits "If this posting indicates a degree is required, the following experience will apply in lieu of any degree as follows: Two (2) years of direct experience for an associate degree; Four (4) years of direct experience for a bachelor's degree; Six (6) years of direct experience for a master's degree; or Nine (9) years of direct experience for a doctoral degree" Closing Date/Time: Continuous
CITY OF ATLANTA, GA
Atlanta, Georgia, United States
General Description and Classification Standards Assists in maintaining communications equipment and systems used within an assigned department. Duties include, but are not limited to: providing electronic technical service on all radio, telephone, paging and alarm systems, and personal computers and peripherals; troubleshooting and conducting a variety of electronic, mechanical and electromechanical tests on electronic systems, subassemblies and parts to ensure unit functions according to specifications or to determine cause of failure; and repairing and maintaining electronic equipment. Supervision Received Works under very general supervision. May work independently or with other skilled or semi-skilled workers with responsibility for completion of assigned tasks. Essential Duties & Responsibilities These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned. Installs and repairs a variety of electronic equipment including mobile radios and data terminals, alarm and public address systems, dispatch console, video monitoring system, pagers, portable chargers, microphones, personal computers and peripherals. Checks functionality of newly installed equipment to evaluate system performance under actual operating conditions. Troubleshoots equipment failure; reads test schedule, work orders, test manuals, performance specifications, wiring diagrams and schematics to determine testing procedure and equipment to be used. Connects units to testing equipment; reads dials or digital displays that indicate electronic characteristics such as voltage, frequency, distortion, inductance and capacitance. Makes repairs by replacing defective components and wiring and adjusting mechanical parts. Records defects on tag, attaches to unit and sends unit to manufacturer for necessary repair. Assists in maintaining and repairing satellite receivers, generators, microwave and transceivers. Programs code plugs, portable and mobile radios, alarm systems, etc. and installs cables for computer networking. Decision Making Uses independent judgment and discretion in the handling of emergency situations, determining and deciding upon procedures to be implemented, setting priorities, maintaining standards and resolving problems. Leadership Provided None. May oversee temporary or contract workers as needed. Knowledge, Skills & Abilities This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully. It is not an exhaustive list. Knowledge of electronic theory, equipment and technology, communication systems and local law enforcement practices, policies and procedures. Skill in effectively communicating and interacting with supervisors, employees, members of the general public and all other groups involved in the activities of the City as they relate to the department. Ability to assemble information and make written reports and documents in a concise, clear and effective manner. Minimum Qualifications Education and Experience High school diploma or General Equivalency Diploma (GED). 1 year' of experience in the installing, repair and maintenance of radio, telephone, paging or alarm systems required; or any equivalent combination of education, training and experience which provides the requisite knowledge, skills and abilities for this job. Preferred Education & Experience Vocational/technical school diploma in electronics, radio communications or related field and 1-3 years' of experience in the installing, repair and maintenance of radio, telephone, paging or alarm systems preferred. Licensures and Certifications None required. Es sential Capabilities and Work Environment Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with job.
Aug 09, 2023
Full Time
General Description and Classification Standards Assists in maintaining communications equipment and systems used within an assigned department. Duties include, but are not limited to: providing electronic technical service on all radio, telephone, paging and alarm systems, and personal computers and peripherals; troubleshooting and conducting a variety of electronic, mechanical and electromechanical tests on electronic systems, subassemblies and parts to ensure unit functions according to specifications or to determine cause of failure; and repairing and maintaining electronic equipment. Supervision Received Works under very general supervision. May work independently or with other skilled or semi-skilled workers with responsibility for completion of assigned tasks. Essential Duties & Responsibilities These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned. Installs and repairs a variety of electronic equipment including mobile radios and data terminals, alarm and public address systems, dispatch console, video monitoring system, pagers, portable chargers, microphones, personal computers and peripherals. Checks functionality of newly installed equipment to evaluate system performance under actual operating conditions. Troubleshoots equipment failure; reads test schedule, work orders, test manuals, performance specifications, wiring diagrams and schematics to determine testing procedure and equipment to be used. Connects units to testing equipment; reads dials or digital displays that indicate electronic characteristics such as voltage, frequency, distortion, inductance and capacitance. Makes repairs by replacing defective components and wiring and adjusting mechanical parts. Records defects on tag, attaches to unit and sends unit to manufacturer for necessary repair. Assists in maintaining and repairing satellite receivers, generators, microwave and transceivers. Programs code plugs, portable and mobile radios, alarm systems, etc. and installs cables for computer networking. Decision Making Uses independent judgment and discretion in the handling of emergency situations, determining and deciding upon procedures to be implemented, setting priorities, maintaining standards and resolving problems. Leadership Provided None. May oversee temporary or contract workers as needed. Knowledge, Skills & Abilities This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully. It is not an exhaustive list. Knowledge of electronic theory, equipment and technology, communication systems and local law enforcement practices, policies and procedures. Skill in effectively communicating and interacting with supervisors, employees, members of the general public and all other groups involved in the activities of the City as they relate to the department. Ability to assemble information and make written reports and documents in a concise, clear and effective manner. Minimum Qualifications Education and Experience High school diploma or General Equivalency Diploma (GED). 1 year' of experience in the installing, repair and maintenance of radio, telephone, paging or alarm systems required; or any equivalent combination of education, training and experience which provides the requisite knowledge, skills and abilities for this job. Preferred Education & Experience Vocational/technical school diploma in electronics, radio communications or related field and 1-3 years' of experience in the installing, repair and maintenance of radio, telephone, paging or alarm systems preferred. Licensures and Certifications None required. Es sential Capabilities and Work Environment Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with job.
SAN ANTONIO WATER SYSTEM
San Antonio, Texas, United States
Grade 18 - Starting hourly rate: $25.9346. Rate of pay depends on qualifications. Job Description JO B SUMMARY The Senior Control Systems Technician is responsible for the installation, maintenance, programming, commissioning, and troubleshooting of process control systems. Under limited supervision, the Senior Control Systems Technician is responsible for efficiently prioritizing, planning, and completing the workload as assigned. The technician works as part of the instrument and controls team to meet SAWS’ mission statement. The incumbent attends required safety training and follows all safety standards. E SS E N T I A L FUNCTIONS Performs complex maintenance, troubleshooting, calibration, programming, and system administration of Process Control Systems (SCADA and DCS), Programmable Logic Controllers (PLCs), control and instrument loops, field instrumentation, chemical analysis systems, variable frequency drives, communication network systems, hazardous chemical distribution and detection systems, and HMI computer workstations. Performs installation and implementation of process instrumentation, Programmable Logic Controllers ((PLC's), PLC-based control and instrument loops, communication network systems (Serial/IP/Radio), hazardous chemical distribution/detection systems, and chemical analyzer equipment. Ensures proper software application and systems programming necessary for maintaining and troubleshooting PLC’s, HMI, Radio, and other field equipment. Creates, maintains, and updates critical information using various applications and programs. Reviews, and prepares reports from databases with information regarding assigned work orders, equipment calibration, repair, and inventory. Coordinates and facilitates monthly group meetings. Participates in design review and construction process. Reviews prints for conformity to SAWS and accepted industry standards in process control systems and instrumentation principles, practices, procedures, and terminology. Evaluates and specifies instrumentation. Provides technical guidance and training to control system technicians for special projects and PCS control systems. Performs other duties as assigned. DE C I S I O N MAKING The Senior Control Systems Technician works under limited supervision and is expected to take individual initiative in planning and performing work. Coordinates technicians of different trades in order to carry out repair and installation of complex control systems and instrumentation. M INI MU M REQUIREMENTS Associate degree in Instrumentation, Electronics, Industrial Fields or a related field or 60 college hours from an institution accredited by a nationally recognized accredited agency, or a State of Texas Journeyman Electrician License. Three years’ experience in the maintenance, troubleshooting, calibration, repair, and installation of control and instrument loops, field instrumentation, or hazardous chemical distribution/detection systems, including two years’ experience in PLC hardware and software, SCADA/DCS fundamentals. Valid Class “C” Texas Driver’s License. Ability to report to work on time, maintain a good attendance record, and work all designated work schedules. PR EFE R R E D QUALIFICATIONS Instrument Society of America Certification. Cisco certification or approved network certification. Experience in potable and non-potable water industries. Certification that relates to the essential job functions. Work order and maintenance management systems experience. Proficient skills in programming of Programmable Logic Controllers (PLCs) and Human-Machine Interface (HMI) computer workstations. J O B DIMENSIONS Thorough knowledge in communications systems protocols, including hardware and software for wired and wireless network systems. Skill in using desktop business applications, including Excel, Word, PowerPoint, Visio, and Access. Ability to work effectively in both a team and an individual self-directed environment, including coordination with end users, internal and external customers, consultants and vendors. Ability to communicate effectively, verbally and in writing. Ability to work hours other than regular schedule such as days, nights, weekends, holidays, on-call and rotating shifts. Ability to operate a company vehicle on a daily basis. Ability to proficiently utilize laptop computers, oscilloscopes, multi-meters, signal generators, communication service monitors and other calibration equipment. PH Y S I C A L DEMANDS AND WORKING CONDITIONS Physical requirements include, visual acuity, color vision, standing, sitting, walking, climbing, bending, crawling, squatting, kneeling and working in cramped and strained positions for long periods of time, and the ability to lift up to 75 pounds. Working conditions are primarily outside with frequent exposure to inclement weather; wastewater; mechanical, electrical, chemical and confined space hazards; offensive fumes; excessive noise; heavy traffic; deep excavations; animals, snakes and poisonous insects. May be required to comply with requirements as specified in applicable regulations for personal protective equipment, including clearance for use of respiratory protection and other associated equipment. San Antonio Water System values the contributions of all its employees, providing them the best in compensation and benefits. The benefits package is designed to attract and retain a workforce of qualified employees who share a responsibility in providing quality water to 1 million consumers. From an affordable medical and dental plan to life-sustaining retirement and insurance plans, we offer benefits that reward employees for their commitment to a challenging career at SAWS. Employee benefits include the following: Competitive, market-based salaries Performance-based incentives Medical benefits Dental benefits Life insurance Prescription drug program Vision care plan Two retirement plans Deferred compensation plans (457 plan) Disability income Paid leave (vacation, sick, personal) Education assistance program Employee assistance program Flexible, tax-deferred health and dependent care spending accounts Wellness programs On-Site Fitness Facilities Community service opportunities Closing Date/Time: 1/28/2024 11:59 PM Central
Dec 05, 2023
Full Time
Grade 18 - Starting hourly rate: $25.9346. Rate of pay depends on qualifications. Job Description JO B SUMMARY The Senior Control Systems Technician is responsible for the installation, maintenance, programming, commissioning, and troubleshooting of process control systems. Under limited supervision, the Senior Control Systems Technician is responsible for efficiently prioritizing, planning, and completing the workload as assigned. The technician works as part of the instrument and controls team to meet SAWS’ mission statement. The incumbent attends required safety training and follows all safety standards. E SS E N T I A L FUNCTIONS Performs complex maintenance, troubleshooting, calibration, programming, and system administration of Process Control Systems (SCADA and DCS), Programmable Logic Controllers (PLCs), control and instrument loops, field instrumentation, chemical analysis systems, variable frequency drives, communication network systems, hazardous chemical distribution and detection systems, and HMI computer workstations. Performs installation and implementation of process instrumentation, Programmable Logic Controllers ((PLC's), PLC-based control and instrument loops, communication network systems (Serial/IP/Radio), hazardous chemical distribution/detection systems, and chemical analyzer equipment. Ensures proper software application and systems programming necessary for maintaining and troubleshooting PLC’s, HMI, Radio, and other field equipment. Creates, maintains, and updates critical information using various applications and programs. Reviews, and prepares reports from databases with information regarding assigned work orders, equipment calibration, repair, and inventory. Coordinates and facilitates monthly group meetings. Participates in design review and construction process. Reviews prints for conformity to SAWS and accepted industry standards in process control systems and instrumentation principles, practices, procedures, and terminology. Evaluates and specifies instrumentation. Provides technical guidance and training to control system technicians for special projects and PCS control systems. Performs other duties as assigned. DE C I S I O N MAKING The Senior Control Systems Technician works under limited supervision and is expected to take individual initiative in planning and performing work. Coordinates technicians of different trades in order to carry out repair and installation of complex control systems and instrumentation. M INI MU M REQUIREMENTS Associate degree in Instrumentation, Electronics, Industrial Fields or a related field or 60 college hours from an institution accredited by a nationally recognized accredited agency, or a State of Texas Journeyman Electrician License. Three years’ experience in the maintenance, troubleshooting, calibration, repair, and installation of control and instrument loops, field instrumentation, or hazardous chemical distribution/detection systems, including two years’ experience in PLC hardware and software, SCADA/DCS fundamentals. Valid Class “C” Texas Driver’s License. Ability to report to work on time, maintain a good attendance record, and work all designated work schedules. PR EFE R R E D QUALIFICATIONS Instrument Society of America Certification. Cisco certification or approved network certification. Experience in potable and non-potable water industries. Certification that relates to the essential job functions. Work order and maintenance management systems experience. Proficient skills in programming of Programmable Logic Controllers (PLCs) and Human-Machine Interface (HMI) computer workstations. J O B DIMENSIONS Thorough knowledge in communications systems protocols, including hardware and software for wired and wireless network systems. Skill in using desktop business applications, including Excel, Word, PowerPoint, Visio, and Access. Ability to work effectively in both a team and an individual self-directed environment, including coordination with end users, internal and external customers, consultants and vendors. Ability to communicate effectively, verbally and in writing. Ability to work hours other than regular schedule such as days, nights, weekends, holidays, on-call and rotating shifts. Ability to operate a company vehicle on a daily basis. Ability to proficiently utilize laptop computers, oscilloscopes, multi-meters, signal generators, communication service monitors and other calibration equipment. PH Y S I C A L DEMANDS AND WORKING CONDITIONS Physical requirements include, visual acuity, color vision, standing, sitting, walking, climbing, bending, crawling, squatting, kneeling and working in cramped and strained positions for long periods of time, and the ability to lift up to 75 pounds. Working conditions are primarily outside with frequent exposure to inclement weather; wastewater; mechanical, electrical, chemical and confined space hazards; offensive fumes; excessive noise; heavy traffic; deep excavations; animals, snakes and poisonous insects. May be required to comply with requirements as specified in applicable regulations for personal protective equipment, including clearance for use of respiratory protection and other associated equipment. San Antonio Water System values the contributions of all its employees, providing them the best in compensation and benefits. The benefits package is designed to attract and retain a workforce of qualified employees who share a responsibility in providing quality water to 1 million consumers. From an affordable medical and dental plan to life-sustaining retirement and insurance plans, we offer benefits that reward employees for their commitment to a challenging career at SAWS. Employee benefits include the following: Competitive, market-based salaries Performance-based incentives Medical benefits Dental benefits Life insurance Prescription drug program Vision care plan Two retirement plans Deferred compensation plans (457 plan) Disability income Paid leave (vacation, sick, personal) Education assistance program Employee assistance program Flexible, tax-deferred health and dependent care spending accounts Wellness programs On-Site Fitness Facilities Community service opportunities Closing Date/Time: 1/28/2024 11:59 PM Central
Los Angeles Metro
Los Angeles, California, United States
Basic Function Under moderate supervision, installs, maintains, troubleshoots, and repair communications and electronic equipment used on buses and other vehicles. Example Of Duties Performs field service maintenance on two-way radio, headsign, public address, digital video, and silent alarm system on coaches and other Metro vehicles Performs bench repairs to circuit boards on the component level of electronic communication equipment including, but not limited to, mobile radios, digital video recorders, control heads, hand sets, headsign modules, power supplies, encoder boxes, microphones and amplifiers Performs bench repairs to circuit boards to the component level on electronic fare collection equipment, including but not limited to bill modules, coin modules, power supplies, processor boards, keyboards, and related electromechanical modules Installs electronic communication and other electronic equipment, including fareboxes, on coaches and other Metro vehicles Programs and operates automatic test equipment to aid in the troubleshooting of electronic equipment Removes electronic communications equipment, including fareboxes from vehicles taken out of service Performs preventive and remedial maintenance on modules and assemblies Maintains automatic vehicle monitoring equipment on coaches Prepares routine records and narrative reports of maintenance activity Suggests modifications in electronic communications and fare collection equipment and servicing methods to improve performance and reliability Repairs and maintains electronic fare collection equipment Contributes to ensuring that the EEO policies and programs of Metro are carried out Positions in this job classification are considered safety sensitive and subject to drug and alcohol testing, including random testing, under Federal Transportation Administration(FTA) drug and alcohol regulations. Requirements For Employment Potential candidates interested in the ELECTRONIC COMMUNICATION TECHNICIAN position MUST meet the following requirements: Graduation from a 2 year accredited electronics trade school or college, with coursework and associated lab classes in DC, AC, semiconductor devices and AM-FM radio theory OR 3 years' experience performing field service, installation, repair, maintenance and acceptance testing of two-way radios and digital equipment Must have a valid commercial General Radio/Telephone Operators License issued by the Federal Communication Commission (FCC) Advanced courses in communications and digital electronics desirable Valid California Class C driver's license Knowledge: Methods, materials and equipment, and safety procedures utilized in the Installation and maintenance of analog and digital electronic equipment Including, but not limited to two-way radio, public address and electronic headsign and farebox systems Vehicle operations and safety Abilities: Install and maintain analog and digital electronic communications and two-way radio equipment, read electronic schematic diagrams and equipment specifications Assess and resolve technical equipment problems and breakdowns Safely operate a variety of hand and power tools Follow oral and written instructions Lift and move objects weighing up to 50 pounds Travel to offsite locations within a reasonable timeframe Read, write, speak, and understand English Tolerate various working conditions, including extended exposure to outdoors, noise, fumes, and all types of weather Work independently with minimum supervision Safely operate Metro vehicles Selection Procedure Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities. Application Procedure To apply, visit Metro's website at www.metro.net and complete an online Employment Application. Telephone: (213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro. All completed online Employment Applications must be received by 5:00 p.m. on the closing date. (AS) *Open to the public and all Metro employeesThis job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties. Closing Date/Time: 05-JAN-24
Dec 06, 2023
Full Time
Basic Function Under moderate supervision, installs, maintains, troubleshoots, and repair communications and electronic equipment used on buses and other vehicles. Example Of Duties Performs field service maintenance on two-way radio, headsign, public address, digital video, and silent alarm system on coaches and other Metro vehicles Performs bench repairs to circuit boards on the component level of electronic communication equipment including, but not limited to, mobile radios, digital video recorders, control heads, hand sets, headsign modules, power supplies, encoder boxes, microphones and amplifiers Performs bench repairs to circuit boards to the component level on electronic fare collection equipment, including but not limited to bill modules, coin modules, power supplies, processor boards, keyboards, and related electromechanical modules Installs electronic communication and other electronic equipment, including fareboxes, on coaches and other Metro vehicles Programs and operates automatic test equipment to aid in the troubleshooting of electronic equipment Removes electronic communications equipment, including fareboxes from vehicles taken out of service Performs preventive and remedial maintenance on modules and assemblies Maintains automatic vehicle monitoring equipment on coaches Prepares routine records and narrative reports of maintenance activity Suggests modifications in electronic communications and fare collection equipment and servicing methods to improve performance and reliability Repairs and maintains electronic fare collection equipment Contributes to ensuring that the EEO policies and programs of Metro are carried out Positions in this job classification are considered safety sensitive and subject to drug and alcohol testing, including random testing, under Federal Transportation Administration(FTA) drug and alcohol regulations. Requirements For Employment Potential candidates interested in the ELECTRONIC COMMUNICATION TECHNICIAN position MUST meet the following requirements: Graduation from a 2 year accredited electronics trade school or college, with coursework and associated lab classes in DC, AC, semiconductor devices and AM-FM radio theory OR 3 years' experience performing field service, installation, repair, maintenance and acceptance testing of two-way radios and digital equipment Must have a valid commercial General Radio/Telephone Operators License issued by the Federal Communication Commission (FCC) Advanced courses in communications and digital electronics desirable Valid California Class C driver's license Knowledge: Methods, materials and equipment, and safety procedures utilized in the Installation and maintenance of analog and digital electronic equipment Including, but not limited to two-way radio, public address and electronic headsign and farebox systems Vehicle operations and safety Abilities: Install and maintain analog and digital electronic communications and two-way radio equipment, read electronic schematic diagrams and equipment specifications Assess and resolve technical equipment problems and breakdowns Safely operate a variety of hand and power tools Follow oral and written instructions Lift and move objects weighing up to 50 pounds Travel to offsite locations within a reasonable timeframe Read, write, speak, and understand English Tolerate various working conditions, including extended exposure to outdoors, noise, fumes, and all types of weather Work independently with minimum supervision Safely operate Metro vehicles Selection Procedure Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities. Application Procedure To apply, visit Metro's website at www.metro.net and complete an online Employment Application. Telephone: (213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro. All completed online Employment Applications must be received by 5:00 p.m. on the closing date. (AS) *Open to the public and all Metro employeesThis job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties. Closing Date/Time: 05-JAN-24
City of Portland, Oregon
Portland, Oregon, United States
The Position The City of Portland Bureau of Environmental Services (BES) Operations & Maintenance Group (O&MG) A core aspect of the Bureau of Environmental Services’ work is in operating and maintaining the sewer piping network and treatment system to meet NPDES Permit compliance. Within the Operations and Maintenance Group Wastewater Pumping and Treatment Maintenance Division, this critical work includes installing, maintaining and repairing mechanical, electrical, automation, and instrumentation equipment at two large, complex wastewater treatment plants, 98 pump stations located throughout the City as well as the combined sewer overflow system. Instrument Techs operate at a journeyman level to safely install, maintain, document and repair electrical instrument systems. Cost-effective decisions regarding proper equipment installation, troubleshooting and modifications required are common and are key elements to the success of the technician’s ability to meet project schedules and keep process areas functioning as designed. Process areas must be operational in order to meet the City's discharge permit requirements. Instrument Tech duties include performing preventive and predictive maintenance on various types of instrumentation system to maintain reliability and meet permit requirements. To meet facility operational requirements, they install new equipment, respond to issues, troubleshoot and repair a variety of industrial instruments and precision process control systems. In addition, they participate in a call-out duty rotation for after-hours response. What you will get to do: Sets up, installs, repairs, and calibrates various analytical, instrumentation, controls, and communication equipment; interprets and works from plans and/or develops sketches or designs for work, as appropriate. Perform a variety of programming, diagnostic, analytical, and documentation work involving programmable controllers and graphical-user (human-machine) interfaces for a variety of equipment, including but not limited to programmable logic controllers (PLCs), control panels, communication panels, distributed control systems, and pneumatic/hydraulic/instrumentation panels; research information as necessary to perform duties and maintain currency. Maintain existing process measurement and control instrumentation equipment and systems and related transmitting equipment and systems to ensure proper operation and service; performs preventive maintenance, service and repairs; inspects and tests equipment and systems; locates, reviews, reformats, converts and downloads existing control system programs; reconfigures the programs to accommodate system upgrades and other environmental changes; documents work. Designs, upgrades, installs, connects and tests new and repaired control and monitoring systems. Creates new program database reports; downloads and manipulates data using standard office suite and drawing software. Reviews designs, and reviews the work of contractors to ensure safety and compliance and standards are met. Evaluates and assesses the safety, operability and condition of systems. Ensures repairs and installations operate properly. Maintains records, supplies and equipment; determines materials needed. Works with others to ensure quality customer service. As assigned, may train, guide and lead the work of others. Is responsible for appropriate safety precautions, i.e., lockout tagout, confined space entry. May be required to provide work review when acting as a lead. Designs, fabricates (exclusive of welding), installs and/or retrofits instrument stands, brackets, supports and panels that are intended for instruments, and related equipment. Designs, fabricates, installs and/or retrofits piping and tubing intended for but not restricted to instrument air, sample analysis, instrument hydraulics, signal/control, stilling wells, and related instrument systems. Works within confined spaces and possibly need to climb heights of 150'. Performs related duties as assigned. Although the current vacancy is in the Bureau of Environmental Services , the eligible list created from this recruitment may be used to fill future positions in the Water Bureau and/or within Office of Management and Finance/Facilities Group. This position is represented by District Council of Trade Unions (DCTU). To view this labor agreement, please go to https://www.portland.gov/bhr/employee-relations/labor-relations/labor-agreements and click on the appropriate link . External applicants start at the entry salary rate. About the Bureau of Environmental Services: This is an exciting time to join the Bureau of Environmental Services (BES). Together we are re-imagining the work we do to ensure it aligns with Our Values: We implement equity in our workplace, business practices, and service delivery. We value our customers and partners. We carefully manage our watersheds, wastewater and stormwater infrastructure, and financial resources. We encourage leadership among our employees in our City and community. We support a diverse, collaborative, healthy, and engaged workforce. We urge respectful communication and transparency. We advance innovative, sustainable, and resilient solutions. At BES, we value our customers and partners; Portlanders’ sense of connection to their waterways; conscientious stewardship of our watersheds, wastewater and stormwater infrastructure, and financial resources; a diverse, collaborative, healthy, and engaged workforce; leadership among our employees and in our city and community; equity in our workplace, business practices, and service delivery; clear communication and transparency; innovative, sustainable, and resilient solutions. BES is seeking talented individuals from diverse racial, ethnic, and socio-economic backgrounds with knowledge, ability, and experience working with a broad range of individuals and communities; and that desire to work collaboratively and creatively to broaden the variety of innovative ways to partner with and serve all Portland communities. To learn more about the work we do at BES, click on the link: www.portland.gov/bes Our BES 10-Year Strategic Plan can be found here: https://www.portlandoregon.gov/bes/article/675925 This position is represented by District Council of Trade Unions (DCTU) collective bargaining agreement. To view this labor agreement, please go to https://www.portland.gov/bhr/employee-relations/labor-relations/labor-agreements and click on the appropriate link . External applicants start at the entry salary rate. City of Portland Core Values: Anti-racism | Communication | Collaboration | Equity | Transparency | Fiscal Responsibility These values guide our actions as we serve the community and engage our workforce. To learn more about the City's core values, please click here. Why work at the City of Portland? The City of Portland workforce serves a population of over 650,000. We are culture- and solutions-driven, viewing every challenge as an opportunity to learn, improve, and share our expertise. We are committed to removing systemic barriers to resources, access, and opportunity. The City is a believer in ALL people and continues to actively recruit and retain diverse top talent every day. We offer a comprehensive benefits package , including but not limited to medical, dental, vision, healthcare flexible and/or dependent care spending accounts, Carrot Fertility, basic life, short- and long-term disability coverage to eligible employees and their families. If you are open-minded, motivated, community-focused, and self-aware, please apply yourself at the City of Portland today. The City of Portland also participates in the Oregon Public Employees Retirement System (PERS). For more information on the City of Portland's benefits please click here . or more information on the City of Portland's benefits please click here . Work Location This position requires work on-site. City Council approved a human resources administrative rule in January 2023 , HRAR - 4.045 , requiring employees, including those who are fully remote and hybrid, to perform work within Oregon or Washington. For more information, click here . To Qualify Applicants must specifically address and demonstrate in their supplemental question responses and resume/work history how their education, training and/or experience, meets each of the following minimum qualifications 1. Knowledge of tools, materials, processes and techniques of precision instruments, process control equipment and electronics including troubleshooting techniques. 2. Skill in repairing, troubleshooting, maintaining, modifying and installing precision instruments and process control equipment; maintaining, developing and troubleshooting networking as well as other electronic equipment, electronics and communications devices. Although not required, please also include experience with SCADA systems. 3. Ability to perform layout and sketch designs for process control installations, modifications and repairs. 4. Ability to communicate effectively and establish and maintain effective working relationships and work constructively as part of a team and independently. Applicants must also possess: A State of Oregon Limited Maintenance Electrical license within six months of time of hire. (A higher level/broader electrical license may be substituted for the Limited Maintenance Electrical license.) A valid state driver's license and acceptable driving record at the time of hire. The Recruitment Process An evaluation of each applicant's training and experience, as demonstrated in their résumé or work history and answers to the supplemental questions, weighted 100%. Do not attach materials not requested . Only candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. You have 14 days from the notice of the examination results to let us know if you disagree with your results. Please read the City of Portland Administrative Rule 3.01 for complete information. Additional evaluation may be required prior to establishment of the eligible list and/or final selection. ** PLEASE NOTE : The eligible list generated from this recruitment may be used to fill future vacancies** This is an open continuous recruitment: Open Continuous recruitments have multiple review periods (outlined below) and can be opened for up to 6 months. If you apply and are notified you meet minimum qualifications / placed on the eligible list , please do not reapply . Any applications received after being placed on the eligible list will not be reviewed and will be rejected as a duplicate application. If you apply and are notified you do not meet qualifications and the recruitment is still open, you may reapply and update your materials. Recruitment Timeline: *Timeline is approximate and subject to change Job Posting opens: 6/12/23 Round 1 Closes 6/26/23 Eligible List Round 1: Week of 7/3/23 Interviews: early July Offer: end of July Round 2 Closes 7/10/23 Eligible List Round 2: Week of 7/17/23 Interviews: late July Offer: early August Eligible List Round 3: Week of 7/24/23 Interviews: early August Offer: mid/late August Subsequent Eligible Lists every 2 weeks or as applicants qualify Application Instructions Applicants must submit a professional resume and responses to the supplemental questions online, specifically focused on your qualifications for this position as identified in the "To Qualify" section of this announcement in accordance with the following Application Instructions: Your résumé and responses to the supplemental questions will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification. Your responses to the supplemental questions should include details describing your education, training and/or experience, and where obtained which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement. Your resume should support the details described in your responses to the supplemental questions. If you are requesting Veteran's Preference, as identified below, please describe in your responses to the supplemental questions and resume any transferrable skills obtained during your military service and how they relate to each of the required minimum qualifications under the "To Qualify" section above. Please note, all completed applications for this position must be submitted no later than on the closing date and time of this recruitment. All applications must be submitted via the City's online application process. Do not attach materials not requested. E-mailed and/or faxed applications will not be accepted. Additional Information Work Status: Non-citizen applicants must be authorized to work in the United States at the time of application. Veterans' Preference: If you are requesting Veterans' Preference, attach a copy of your DD214/DD215 and/or Veterans Administration letter stating your disability to your profile, as well as checking the box identifying yourself as a Veteran. You must request Veterans' Preference AND include a copy of your documentation for each recruitment to which you apply. Veterans' Preference documentation must be submitted no later than 11:59 PM on the closing date of this recruitment. ADA, Pregnancy, and Religious Accommodations: If you identify as a person with a disability, are pregnant or nursing, or observe a religious practice(s), and would like to request a reasonable accommodation when applying for this job, please contact the Recruiter below for assistance. Equal Employment Opportunity: It is the policy of the City of Portland that no person shall be discriminated against based on race, religion, color, sex, marital status, family status, national origin, age, mental or physical disability, protected veteran status, sexual orientation, gender identity or source of income. The City values diversity and encourages everyone who is interested in employment with the City to apply. Did you know? The City of Portland has How to Apply Videos and offers How to Apply Classes . If you have questions after watching the videos you are invited to contact the recruiter listed on the announcement or starting in April 2023 you are invited to attend the Question and Answers session. If you prefer to attend a virtual class, they are also available once a month. Questions? Karen Ehn Bureau of Human Resources karen.ehn@portlandoregon.gov An Equal Opportunity Employer A Career with the City of Portland offers many Employee Benefits We offer a comprehensive benefits package, including but not limited to Health Care (Medical, Vision and Dental) Carrot Fertility Wellness Benefits Life Insurance Short- and Long-term disability coverage to eligible employees and their families. Employee Assistance Plan Flexible Spending Accounts Retirement Oregon Public Employees Retirement System (PERS), including contributions to the PERS IAP plan paid by employer Family Medical Leave City Paid Parental Leave AND SO MANY MORE! Benefits may vary depending on bargaining unit and employment status. Click here to review the many different benefits the City of Portland offers . Closing Date/Time: 12/11/2023 11:59 PM Pacific
Oct 05, 2023
Full Time
The Position The City of Portland Bureau of Environmental Services (BES) Operations & Maintenance Group (O&MG) A core aspect of the Bureau of Environmental Services’ work is in operating and maintaining the sewer piping network and treatment system to meet NPDES Permit compliance. Within the Operations and Maintenance Group Wastewater Pumping and Treatment Maintenance Division, this critical work includes installing, maintaining and repairing mechanical, electrical, automation, and instrumentation equipment at two large, complex wastewater treatment plants, 98 pump stations located throughout the City as well as the combined sewer overflow system. Instrument Techs operate at a journeyman level to safely install, maintain, document and repair electrical instrument systems. Cost-effective decisions regarding proper equipment installation, troubleshooting and modifications required are common and are key elements to the success of the technician’s ability to meet project schedules and keep process areas functioning as designed. Process areas must be operational in order to meet the City's discharge permit requirements. Instrument Tech duties include performing preventive and predictive maintenance on various types of instrumentation system to maintain reliability and meet permit requirements. To meet facility operational requirements, they install new equipment, respond to issues, troubleshoot and repair a variety of industrial instruments and precision process control systems. In addition, they participate in a call-out duty rotation for after-hours response. What you will get to do: Sets up, installs, repairs, and calibrates various analytical, instrumentation, controls, and communication equipment; interprets and works from plans and/or develops sketches or designs for work, as appropriate. Perform a variety of programming, diagnostic, analytical, and documentation work involving programmable controllers and graphical-user (human-machine) interfaces for a variety of equipment, including but not limited to programmable logic controllers (PLCs), control panels, communication panels, distributed control systems, and pneumatic/hydraulic/instrumentation panels; research information as necessary to perform duties and maintain currency. Maintain existing process measurement and control instrumentation equipment and systems and related transmitting equipment and systems to ensure proper operation and service; performs preventive maintenance, service and repairs; inspects and tests equipment and systems; locates, reviews, reformats, converts and downloads existing control system programs; reconfigures the programs to accommodate system upgrades and other environmental changes; documents work. Designs, upgrades, installs, connects and tests new and repaired control and monitoring systems. Creates new program database reports; downloads and manipulates data using standard office suite and drawing software. Reviews designs, and reviews the work of contractors to ensure safety and compliance and standards are met. Evaluates and assesses the safety, operability and condition of systems. Ensures repairs and installations operate properly. Maintains records, supplies and equipment; determines materials needed. Works with others to ensure quality customer service. As assigned, may train, guide and lead the work of others. Is responsible for appropriate safety precautions, i.e., lockout tagout, confined space entry. May be required to provide work review when acting as a lead. Designs, fabricates (exclusive of welding), installs and/or retrofits instrument stands, brackets, supports and panels that are intended for instruments, and related equipment. Designs, fabricates, installs and/or retrofits piping and tubing intended for but not restricted to instrument air, sample analysis, instrument hydraulics, signal/control, stilling wells, and related instrument systems. Works within confined spaces and possibly need to climb heights of 150'. Performs related duties as assigned. Although the current vacancy is in the Bureau of Environmental Services , the eligible list created from this recruitment may be used to fill future positions in the Water Bureau and/or within Office of Management and Finance/Facilities Group. This position is represented by District Council of Trade Unions (DCTU). To view this labor agreement, please go to https://www.portland.gov/bhr/employee-relations/labor-relations/labor-agreements and click on the appropriate link . External applicants start at the entry salary rate. About the Bureau of Environmental Services: This is an exciting time to join the Bureau of Environmental Services (BES). Together we are re-imagining the work we do to ensure it aligns with Our Values: We implement equity in our workplace, business practices, and service delivery. We value our customers and partners. We carefully manage our watersheds, wastewater and stormwater infrastructure, and financial resources. We encourage leadership among our employees in our City and community. We support a diverse, collaborative, healthy, and engaged workforce. We urge respectful communication and transparency. We advance innovative, sustainable, and resilient solutions. At BES, we value our customers and partners; Portlanders’ sense of connection to their waterways; conscientious stewardship of our watersheds, wastewater and stormwater infrastructure, and financial resources; a diverse, collaborative, healthy, and engaged workforce; leadership among our employees and in our city and community; equity in our workplace, business practices, and service delivery; clear communication and transparency; innovative, sustainable, and resilient solutions. BES is seeking talented individuals from diverse racial, ethnic, and socio-economic backgrounds with knowledge, ability, and experience working with a broad range of individuals and communities; and that desire to work collaboratively and creatively to broaden the variety of innovative ways to partner with and serve all Portland communities. To learn more about the work we do at BES, click on the link: www.portland.gov/bes Our BES 10-Year Strategic Plan can be found here: https://www.portlandoregon.gov/bes/article/675925 This position is represented by District Council of Trade Unions (DCTU) collective bargaining agreement. To view this labor agreement, please go to https://www.portland.gov/bhr/employee-relations/labor-relations/labor-agreements and click on the appropriate link . External applicants start at the entry salary rate. City of Portland Core Values: Anti-racism | Communication | Collaboration | Equity | Transparency | Fiscal Responsibility These values guide our actions as we serve the community and engage our workforce. To learn more about the City's core values, please click here. Why work at the City of Portland? The City of Portland workforce serves a population of over 650,000. We are culture- and solutions-driven, viewing every challenge as an opportunity to learn, improve, and share our expertise. We are committed to removing systemic barriers to resources, access, and opportunity. The City is a believer in ALL people and continues to actively recruit and retain diverse top talent every day. We offer a comprehensive benefits package , including but not limited to medical, dental, vision, healthcare flexible and/or dependent care spending accounts, Carrot Fertility, basic life, short- and long-term disability coverage to eligible employees and their families. If you are open-minded, motivated, community-focused, and self-aware, please apply yourself at the City of Portland today. The City of Portland also participates in the Oregon Public Employees Retirement System (PERS). For more information on the City of Portland's benefits please click here . or more information on the City of Portland's benefits please click here . Work Location This position requires work on-site. City Council approved a human resources administrative rule in January 2023 , HRAR - 4.045 , requiring employees, including those who are fully remote and hybrid, to perform work within Oregon or Washington. For more information, click here . To Qualify Applicants must specifically address and demonstrate in their supplemental question responses and resume/work history how their education, training and/or experience, meets each of the following minimum qualifications 1. Knowledge of tools, materials, processes and techniques of precision instruments, process control equipment and electronics including troubleshooting techniques. 2. Skill in repairing, troubleshooting, maintaining, modifying and installing precision instruments and process control equipment; maintaining, developing and troubleshooting networking as well as other electronic equipment, electronics and communications devices. Although not required, please also include experience with SCADA systems. 3. Ability to perform layout and sketch designs for process control installations, modifications and repairs. 4. Ability to communicate effectively and establish and maintain effective working relationships and work constructively as part of a team and independently. Applicants must also possess: A State of Oregon Limited Maintenance Electrical license within six months of time of hire. (A higher level/broader electrical license may be substituted for the Limited Maintenance Electrical license.) A valid state driver's license and acceptable driving record at the time of hire. The Recruitment Process An evaluation of each applicant's training and experience, as demonstrated in their résumé or work history and answers to the supplemental questions, weighted 100%. Do not attach materials not requested . Only candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. You have 14 days from the notice of the examination results to let us know if you disagree with your results. Please read the City of Portland Administrative Rule 3.01 for complete information. Additional evaluation may be required prior to establishment of the eligible list and/or final selection. ** PLEASE NOTE : The eligible list generated from this recruitment may be used to fill future vacancies** This is an open continuous recruitment: Open Continuous recruitments have multiple review periods (outlined below) and can be opened for up to 6 months. If you apply and are notified you meet minimum qualifications / placed on the eligible list , please do not reapply . Any applications received after being placed on the eligible list will not be reviewed and will be rejected as a duplicate application. If you apply and are notified you do not meet qualifications and the recruitment is still open, you may reapply and update your materials. Recruitment Timeline: *Timeline is approximate and subject to change Job Posting opens: 6/12/23 Round 1 Closes 6/26/23 Eligible List Round 1: Week of 7/3/23 Interviews: early July Offer: end of July Round 2 Closes 7/10/23 Eligible List Round 2: Week of 7/17/23 Interviews: late July Offer: early August Eligible List Round 3: Week of 7/24/23 Interviews: early August Offer: mid/late August Subsequent Eligible Lists every 2 weeks or as applicants qualify Application Instructions Applicants must submit a professional resume and responses to the supplemental questions online, specifically focused on your qualifications for this position as identified in the "To Qualify" section of this announcement in accordance with the following Application Instructions: Your résumé and responses to the supplemental questions will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification. Your responses to the supplemental questions should include details describing your education, training and/or experience, and where obtained which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement. Your resume should support the details described in your responses to the supplemental questions. If you are requesting Veteran's Preference, as identified below, please describe in your responses to the supplemental questions and resume any transferrable skills obtained during your military service and how they relate to each of the required minimum qualifications under the "To Qualify" section above. Please note, all completed applications for this position must be submitted no later than on the closing date and time of this recruitment. All applications must be submitted via the City's online application process. Do not attach materials not requested. E-mailed and/or faxed applications will not be accepted. Additional Information Work Status: Non-citizen applicants must be authorized to work in the United States at the time of application. Veterans' Preference: If you are requesting Veterans' Preference, attach a copy of your DD214/DD215 and/or Veterans Administration letter stating your disability to your profile, as well as checking the box identifying yourself as a Veteran. You must request Veterans' Preference AND include a copy of your documentation for each recruitment to which you apply. Veterans' Preference documentation must be submitted no later than 11:59 PM on the closing date of this recruitment. ADA, Pregnancy, and Religious Accommodations: If you identify as a person with a disability, are pregnant or nursing, or observe a religious practice(s), and would like to request a reasonable accommodation when applying for this job, please contact the Recruiter below for assistance. Equal Employment Opportunity: It is the policy of the City of Portland that no person shall be discriminated against based on race, religion, color, sex, marital status, family status, national origin, age, mental or physical disability, protected veteran status, sexual orientation, gender identity or source of income. The City values diversity and encourages everyone who is interested in employment with the City to apply. Did you know? The City of Portland has How to Apply Videos and offers How to Apply Classes . If you have questions after watching the videos you are invited to contact the recruiter listed on the announcement or starting in April 2023 you are invited to attend the Question and Answers session. If you prefer to attend a virtual class, they are also available once a month. Questions? Karen Ehn Bureau of Human Resources karen.ehn@portlandoregon.gov An Equal Opportunity Employer A Career with the City of Portland offers many Employee Benefits We offer a comprehensive benefits package, including but not limited to Health Care (Medical, Vision and Dental) Carrot Fertility Wellness Benefits Life Insurance Short- and Long-term disability coverage to eligible employees and their families. Employee Assistance Plan Flexible Spending Accounts Retirement Oregon Public Employees Retirement System (PERS), including contributions to the PERS IAP plan paid by employer Family Medical Leave City Paid Parental Leave AND SO MANY MORE! Benefits may vary depending on bargaining unit and employment status. Click here to review the many different benefits the City of Portland offers . Closing Date/Time: 12/11/2023 11:59 PM Pacific
CITY OF SUNNYVALE, CA
Sunnyvale, California, United States
Description Principal Client Support Specialist Full-Time Employment Opportunity The position opens on Thursday, November 16, 2023, and the final filing date is Thursday, December 14, 2023 at 5:00 pm or after receiving 100 qualified and completed applications, whichever is first. The City of Sunnyvale is seeking a service-oriented Principal Client Support Specialist for the Information Technology Department. The incumbent will lead, the client support services team, a team dedicated to providing a Citywide service desk, knowledgebase, and end-user device field support. The team focuses on cell phone, radio, mobile device, and desktop computing support along with managing the Information Technology Service Management (ITSM) system which includes IT asset management and change management functions. Strong customer service business-to-technical skills and experience in implementing and supporting client devices, troubleshooting issues, performing systems analysis, multi-tasking, and end-user training and support are essential for this role. This position interacts with department staff and the ideal candidate should demonstrate an exceptional ability to communicate with IT and business staff, consultants, contractors, public, and other project stakeholders effectively and efficiently. The Information Technology Department (ITD) provides secure, reliable, and integrated technology solutions in alignment with the needs and goals throughout the city in a timely manner, while delivering excellence in customer service. Within the department, the Infrastructure Services Division manages the City's server and storage platform, network (voice and data) infrastructure, desktops and laptops, emergency and non-emergency radios, operating system for all hardware, desktop applications and email in a manner that enables City Staff to support the City's operations effectively and efficiently. DEFINITION: Under general direction of an Information Technology Manager, supervises, coordinates, monitors, performs and supports all functions of the ITSM (IT Service Management System) and Service Desk functions such as incident/problem management, request fulfillment, asset management, knowledgebase management, IT service catalog; analyzes, implements, administers, and maintains computer systems, client devices (desktops, laptops, tablets, SmartPhones, etc.), data and voice systems; server/storage systems; provides ongoing technical and operational support and customer service assistance in the use of client devices and City information systems in one or more of the following areas: installation, repair, service desk, and/or training; analyzes, installs, maintains, repairs, tests, trains, monitors and supports new or modified technology and business systems, products, processes and equipment and maintains existing systems under the appropriate Service Level Agreements (SLAs); provides related technical, operational and managerial assistance conducting research, analysis and preparation of reports and making appropriate recommendations; participates in and/or manages infrastructure, system implementation or client services projects to include schedule and resource planning; provides training and technical support to technical staff and end users; closely coordinates and works with departmental managers, system owners, end-users, public officials, the public, vendors, and project teams; executes the Information Technology Strategic Plan; assists in the development and management of the unit's performance measures and budget; supervises and manages staff within the unit; operates as the subject matter expert; and performs related work as required. DISTINGUISHING CHARACTERISTICS Principal Client Support Specialist is the highest level in the classification series. The classification of Principal Client Support Specialist is distinguished from the higher-level Information Technology Manager in that the Information Technology Manager is responsible for the overall administration of the division. This classification is further distinguished from the lower-level Senior Client Support Specialist in that the Principal Client Support Specialist is assigned the most complex duties and responsibilities of the positions in the series, is responsible for the functions within the ITSM, works independently to complete operational and project tasks, lead IT projects, and have full supervisory responsibility. Essential Job Functions ESSENTIAL JOB FUNCTIONS: (May include, but are not limited to, the following): Supervises assigned IT staff; participates in selection process; provides mentorship, guidance and direction; provides and coordinates training; directs and administers evaluations of assigned staff. Assists with the development of department and unit goals and correspondingly aligned goals of assigned staff. Assists in the development and implementation of department or Citywide goals, objectives, policies and procedures; educates employees and managers on technical issues related to area of assignment; analyzes and recommends strategies to improve effectiveness of operation. May represent the Information Technology Department in interdepartmental, interagency and public meetings; acts as staff to and/or serves on Citywide, Regional or Inter-Agency committees and task forces as assigned. Installs, configures, and tests desktop computer hardware, voice and/or data communications equipment, server/storage equipment and software applications and integrates them with related technical and business systems; researches and evaluates new technologies. Performs equipment and system set-up including necessary interconnections and performance monitoring. Provides technical assistance to City employees either in person or over the telephone; troubleshoots hardware and software problems; repairs equipment and software to ensure proper operations; refers problems to appropriate staff as needed. Coordinates with voice and data communications service providers for the installation and maintenance of communication services. Oversees maintenance of the City's telecommunications cable plant provided by contractors. May be required to perform minor cabling work. Provides technical support and customer service assistance either in person, online or over the telephone; resolves problems or escalates to Management as needed. Provides Citywide information technology training standards; develops, coordinates and conducts new employee orientations regarding the City's software applications and voice and/or data communications equipment. Develops, or assists with the development and implementation of policies and procedures consistent with those of the organization to ensure efficient operations; develops and maintains technical user documentation and support materials, including multimedia documentation, replacement schedules, modification of technology standards and recommendations for training programs. Oversees and develops training programs and orientations; develops and approves training materials; provides training to users and technical support staff through both formal and informal training programs. Provides technical support, including testing and equipment maintenance for meetings in the City Council chambers. Maintains and supports business and voicemail systems, call accounting systems, desk sets and other stationary telephone equipment. Provides technical direction, guidance, and customer service assistance to City employees in the operation and use of desktop computers, server/storage and City information systems. Configures and monitors systems based on Cybersecurity practices and procedures. Makes recommendations on new technologies, business processes and/or streamlines functions. Oversees the team and answers, evaluates and prioritizes incoming telephone, voice mail, e-mail, online and in-person requests for assistance from City employees experiencing problems with hardware, software and other information and computer-related technologies; sets priorities and assignment of service requests to resolve problems in the most expedient manner; makes recommendations regarding best solutions and products to meet user's business needs. Assists in analyzing data and preparing reports and technical documentation. Interacts with and assists Network Engineers/System Administrators in troubleshooting and diagnosing desktop computing, server/storage and Local Area Network (LAN) and Wide Area Networks (WAN) problems. Oversees, develops, maintains and approves technical system documentation within the knowledgebase; ensures completion of technical documentation by subordinates. Provides Citywide system alerts, outages or maintenance notices as needed. Ensures compliance with industry and government regulations. Facilitates effective team interaction and cross-functional team coordination. Guides IT staff in the creation of operational procedure manuals as needed. Provides system support to IT staff and serves as a liaison to vendor technical staff. Provides resource and staff loading plans for use on projects. Manages and monitors tasks related to projects or system implementations. Chairs and facilitates meetings where appropriate and distributes minutes to all project team members. Prepares presentation materials for meetings, documents and follows up on important actions and decisions from meetings. Provides verbal and written reports in assigned areas of responsibility. Develops project plans based on standard Project Management guidelines and leads or participates in projects according to the plan. Plans and executes projects according to the IT Strategic Plan. Recommends and assists in the implementation of goals and objectives; establishes schedules and methods for the performance of projects and assignments; implements policies and procedures. Evaluates operations and activities of assigned responsibilities; recommends improvements and modifications; prepares various reports on operations and activities. May report to the EOC in a major event on behalf of an IT Manager. Plan, prioritize, assign, supervise and review the work of assigned staff. Participate in budget preparation and administration for projects, operations or technology investments; monitor and control expenditures. WORKING CONDITIONS Position requires prolonged sitting, standing, walking, reaching, twisting, bending, kneeling, crawling, squatting and stooping in the performance of daily activities. The position also requires repetitive hand movement and fine motor coordination in performing computer installation and repair and preparing reports using a computer keyboard. Additionally, the position requires both near and far vision when repairing and installing computers and/or when reading written reports and work-related documents. Additionally, color vision is required to accurately interpret visual displays and voice and data wiring color code standards. The nature of the work and assignment requires the ability to climb ladders and work in small spaces. Acute hearing is required when communicating by telephone and in person. The need to lift, drag and push equipment and materials weighing up to 50 pounds is also required. Some of these requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodation. Minimum Qualifications MINIMUM QUALIFICATIONS: Education and Experience: The minimum qualifications for education and experience can be met in the one of the following ways: A Technology Certificate from an accredited college or trade school in information technology, computer and information research science, computer engineering, computer applications, web technologies, computer information systems, application development, database design, programming, network architecture, network and computer systems administration, telecommunications administrations, electronic engineering technology, technology project management or related field AND SEVEN years of experience in computer systems support, desktop/user support, general information technology support, telecommunications support or networking support; OR An Associate's degree or have completed 60 semester or 90 quarter units at an accredited college or university in public administration, business administration, systems administration, network systems administration, business information systems, computer science, software information systems, information technology, electronics technology, or related field AND SEVEN years of experience in computer systems support, desktop/user support, general information technology support, telecommunications support or networking support; OR A Bachelor's degree or four years of full-time post-secondary education from an accredited college or university with concentration in computer science, computer engineering, business administration, public administration, information technology, informatics, web science, business information systems, electronics technology or related field AND SIX years of experience in computer systems support, desktop/user support, general information technology support, telecommunications support or networking support; OR At least one of CompTIA A+, NetApp Certified Data Administrator (NCDA), SNIA Certified Storage Professional (SCSP), SNIA Certified Information Architect (SCIA), or one/multiple Microsoft Certified Associate or Engineer Role-based certification AND SEVEN years of experience in computer systems support, desktop/user support, server/storage support, general information technology support, telecommunications support or networking support. NOTE: A Master's of Science degree in Computer Science, Computer Engineering, Computer Information Systems, Public Administration, Business Administration or related field may be substituted for one year of experience. Knowledge of: Depending upon assignment: Principles and practices of excellent customer service. Principles and practices of IT Infrastructure Library (ITIL). Principles and practices of IT Service Management (ITSM) systems to include Incident/Problem Management; Request Fulfilment; Knowledgebase; Asset Management and IT Service Catalogs. Advanced principles and practices of business systems applications, databases, office automation software and operating systems commonly used on desktop computers and networked systems. Advanced principles and practices of computer, business or telecommunications operations, including operating systems and software products; principles and practices of server/storage solutions, local area networks (LAN) and wide area networks (WAN). Principles, practices, methods and techniques of providing customer service, training and providing technical and functional support to end users. Methods and techniques of modern office business software programs, recordkeeping, report preparation, technical documentation and writing. Personal computer hardware, operating systems, common personal computer applications for office automation. Computer peripheral such as printers, copiers, scanners, plotters, and external storage devices. Applicable industry and safety codes and standards. Office methods, procedures, software and equipment. Current developments and trends of client services and service desk call centers. Principles and practices of budget monitoring. Principles and practices of supervision, training and performance evaluation. Methods and techniques to motivate staff and manage effective teams. Applicable industry and safety codes and standards. Cybersecurity practices and procedures. Principles of project management. Ability to: Provide excellent customer service. Supervise, coach, guide and mentor team members. Communicate effectively, orally and in writing, to include translating technical terms into non-technical terms. Identify, analyze and define administrative and technical issues, collect information, establish facts, draw valid conclusions and make appropriate recommendations. Assess the risks and costs of IT operations and developing cost-effective solutions. Supervise the work of subordinate employees and maintain functional relationships with a variety of other technical and non-technical staff. Effectively organize, prioritize and complete work assignments in an expedient and customer service orientation. Provide technical advice and consultation to City staff in person, over the telephone, or by email. Develop project plans based on standard Project Management guidelines and leads or participates in complex client services and ITSM design projects according to the plan, in support of the IT Strategic Plan and City goals. Identify, analyze and resolve customer/user problems; take appropriate corrective action to problems; research technical materials to provide solutions to problems, or refer problems to appropriate staff. Independently develop and coordinate effective administrative and business systems, programs and procedures. Learn more complex principles, practices, techniques and regulations pertaining to assigned duties. Analyze current and future training, data, voice, software/hardware, server/storage requirements and needs; make appropriate recommendations; develop, present and evaluate training programs and new employee training sessions. Effectively interpret and explain applicable processes, regulations, information technology protocols and hardware/software application solutions to users; listen and communicate information to persons with a diverse background of knowledge and experience. Develop and implement revisions to standard operating procedures to improve effectiveness and/or comply with technological changes as appropriate. Perform a variety of tasks in a consistent and accurate manner. Direct, train and assist with the evaluation of assigned staff. Make sound decisions within established guidelines. Prepare and maintain clear, concise and accurate written reports, records and other related documentation. Make public presentations, as necessary. Establish, maintain and promote positive and effective working relationships with employees, other agencies, public officials and the public. Effectively organize, prioritize, follow-up, and use good judgment on work assignments to meet established deadlines. Determine needs for and/or develop administrative/operational policy proposals. Perform alternative cost/benefit analysis for network or server/storage enhancement or replacement and provide recommendations. Develop and maintains technical system documentation. Assist in contract development and negotiation and manage vendor performance. Develop and provides training and materials to end-users and other technical staff. Respond to cybersecurity issues and remediate in a timely manner. Serve as a client liaison to identify and define project requirements, scope and objectives. Willingness to: Provide emergency response to reduce downtime, correct errors or monitor vendor activity surrounding critical system failures, off-hours scheduled maintenance downtime or work on call on a scheduled and as needed basis. Provide services in different geographical locations throughout the City as requested by users or needed. Licenses/Certificates: Possession and maintenance of a valid class C California driver's license and a safe driving record, or the ability to provide alternate transportation which is approved by the appointing authority. Possession and maintenance of CompTIA A+ certification. Possession and maintenance of one or more Microsoft Certified Associate or Engineer Role-based certification(s). DESIRABLE QUALIFICATIONS Public sector employment experience. Proven track record of successfully managing or supervising a Service Desk or Call Center. Proven track record of motivating teams and providing supervision to high-performing teams. Possession and maintenance of the following: ITIL (IT Infrastructure Library) Certification Possession and maintenance of HDI Desktop Support Technician Possession and maintenance of CCNA (Cisco Certified Network Associate) NetApp Certified Data Administrator (NCDA), Microsoft 365 Certified: Modern Desktop Administrator Associate Microsoft 365 Certified: Messaging Administrator Associate Microsoft 365 Certified: Teamwork Administrator Associate Microsoft 365 Certified: Security Administrator Associate Microsoft 365 Certified: Teams Administrator Associate Microsoft 365 Certified: Developer Associate Microsoft Certified: Azure AI Engineer Associate Microsoft Certified: Azure Administrator Associate Microsoft Certified: Azure Developer Associate Microsoft Certified: Azure Security Engineer Associate Microsoft Certified: Data Analyst Associate Microsoft Certified: Azure Data Scientist Associate Microsoft Certified: Azure Data Engineer Associate Microsoft Certified: Azure Database Administrator Associate Microsoft 365 Certified: Enterprise Administrator Expert Microsoft Certified: Azure Solutions Architect Expert Microsoft Certified: Azure DevOps Engineer Expert Microsoft Certified: Dynamics 365 + Power Platform Solution Architect Expert Microsoft Certified: Dynamics 365: Finance and Operations Apps Solution Architect Expert SNIA Certified Storage Professional ( SCSP ) SNIA Certified Information Architect ( SCIA ) Application and Selection Process APPLICATION PROCESS The application period closes on Thursday, December 14, 2023, at 5:00 pm (postmarks or faxes are not accepted) or after receiving 100 qualified and completed applications, whichever is first. Candidates are asked to fully describe any training, education, experience, or skills relevant to this position. Electronic applications may be submitted online through the City's employment page at https://sunnyvale.ca.gov , and click on 'City jobs'. Late or incomplete applications will not be accepted. EXAM PROCESS Applications will be competitively screened based on the minimum qualifications of this position. Based upon a review of the application materials, the most qualified candidates will be invited to participate in the oral examination process scheduled for January 9, 2024 or January 11, 2024. (Note: The examination process may be changed as deemed necessary by the Director of Human Resources). SELECTION PROCESS Those candidates that receive a passing score on the examination will be placed on an eligibility list for up to one year, in accordance with the City's Civil Service Rules and Administrative Policies. Top candidates on the eligibility list will be invited to participate in a selection interview with the department tentatively scheduled for January 22-23, 2024 . Any candidate that is selected by the hiring department will be required to successfully complete a pre-employment process, which may consist of a background history check, as well as a medical exam(s) administered by a City selected physician(s) before hire. Prior to starting work, all newly-hired employees will be fingerprinted to check conviction history. A conviction history will not necessarily disqualify an applicant from appointment; however, failure to disclose conviction history will result in refusal of employment or termination. Positions which are covered by the Department of Transportation regulations are required to submit to a pre-employment drug test and to random drug and alcohol testing. INFORMATION ABOUT PROOF OF EDUCATION Please note: Any successful candidate, selected by the hiring department will be required to submit proof of education (i.e. original copy of the diploma or college/university transcripts). ADDITIONAL INFORMATION Positions in this job classification are represented by the Sunnyvale Employees Association (SEA). The information contained within this announcement may be modified or revoked without notice and does not constitute either an expressed or implied contract. The City of Sunnyvale is an Equal Opportunity Employer. It is the policy of the City of Sunnyvale not to discriminate against all qualified applicants or employees on the basis of actual or perceived race, religion (including religious dress or grooming practice), color, sex (includes gender, pregnancy, childbirth, medical conditions related to pregnancy or childbirth, breastfeeding or medical conditions related to breastfeeding), gender identity and/or gender expression, sexual orientation (including heterosexuality, homosexuality and bisexuality), ethnic or national origin, ancestry, citizenship status, uniformed service member status, marital status, family relationship, age, cancer or HIV/AIDS related medical condition, genetic characteristics and/or genetic information, and physical or mental disability. Applicants needing special accommodations for testing should submit a request to the Department of Human Resources at time of application. Summary of Sunnyvale's Employees Association SEA Notice of CFRA (California Family Rights Act) Rights and Obligations Closing Date/Time: 12/14/2023 5:00 PM Pacific
Nov 17, 2023
Full Time
Description Principal Client Support Specialist Full-Time Employment Opportunity The position opens on Thursday, November 16, 2023, and the final filing date is Thursday, December 14, 2023 at 5:00 pm or after receiving 100 qualified and completed applications, whichever is first. The City of Sunnyvale is seeking a service-oriented Principal Client Support Specialist for the Information Technology Department. The incumbent will lead, the client support services team, a team dedicated to providing a Citywide service desk, knowledgebase, and end-user device field support. The team focuses on cell phone, radio, mobile device, and desktop computing support along with managing the Information Technology Service Management (ITSM) system which includes IT asset management and change management functions. Strong customer service business-to-technical skills and experience in implementing and supporting client devices, troubleshooting issues, performing systems analysis, multi-tasking, and end-user training and support are essential for this role. This position interacts with department staff and the ideal candidate should demonstrate an exceptional ability to communicate with IT and business staff, consultants, contractors, public, and other project stakeholders effectively and efficiently. The Information Technology Department (ITD) provides secure, reliable, and integrated technology solutions in alignment with the needs and goals throughout the city in a timely manner, while delivering excellence in customer service. Within the department, the Infrastructure Services Division manages the City's server and storage platform, network (voice and data) infrastructure, desktops and laptops, emergency and non-emergency radios, operating system for all hardware, desktop applications and email in a manner that enables City Staff to support the City's operations effectively and efficiently. DEFINITION: Under general direction of an Information Technology Manager, supervises, coordinates, monitors, performs and supports all functions of the ITSM (IT Service Management System) and Service Desk functions such as incident/problem management, request fulfillment, asset management, knowledgebase management, IT service catalog; analyzes, implements, administers, and maintains computer systems, client devices (desktops, laptops, tablets, SmartPhones, etc.), data and voice systems; server/storage systems; provides ongoing technical and operational support and customer service assistance in the use of client devices and City information systems in one or more of the following areas: installation, repair, service desk, and/or training; analyzes, installs, maintains, repairs, tests, trains, monitors and supports new or modified technology and business systems, products, processes and equipment and maintains existing systems under the appropriate Service Level Agreements (SLAs); provides related technical, operational and managerial assistance conducting research, analysis and preparation of reports and making appropriate recommendations; participates in and/or manages infrastructure, system implementation or client services projects to include schedule and resource planning; provides training and technical support to technical staff and end users; closely coordinates and works with departmental managers, system owners, end-users, public officials, the public, vendors, and project teams; executes the Information Technology Strategic Plan; assists in the development and management of the unit's performance measures and budget; supervises and manages staff within the unit; operates as the subject matter expert; and performs related work as required. DISTINGUISHING CHARACTERISTICS Principal Client Support Specialist is the highest level in the classification series. The classification of Principal Client Support Specialist is distinguished from the higher-level Information Technology Manager in that the Information Technology Manager is responsible for the overall administration of the division. This classification is further distinguished from the lower-level Senior Client Support Specialist in that the Principal Client Support Specialist is assigned the most complex duties and responsibilities of the positions in the series, is responsible for the functions within the ITSM, works independently to complete operational and project tasks, lead IT projects, and have full supervisory responsibility. Essential Job Functions ESSENTIAL JOB FUNCTIONS: (May include, but are not limited to, the following): Supervises assigned IT staff; participates in selection process; provides mentorship, guidance and direction; provides and coordinates training; directs and administers evaluations of assigned staff. Assists with the development of department and unit goals and correspondingly aligned goals of assigned staff. Assists in the development and implementation of department or Citywide goals, objectives, policies and procedures; educates employees and managers on technical issues related to area of assignment; analyzes and recommends strategies to improve effectiveness of operation. May represent the Information Technology Department in interdepartmental, interagency and public meetings; acts as staff to and/or serves on Citywide, Regional or Inter-Agency committees and task forces as assigned. Installs, configures, and tests desktop computer hardware, voice and/or data communications equipment, server/storage equipment and software applications and integrates them with related technical and business systems; researches and evaluates new technologies. Performs equipment and system set-up including necessary interconnections and performance monitoring. Provides technical assistance to City employees either in person or over the telephone; troubleshoots hardware and software problems; repairs equipment and software to ensure proper operations; refers problems to appropriate staff as needed. Coordinates with voice and data communications service providers for the installation and maintenance of communication services. Oversees maintenance of the City's telecommunications cable plant provided by contractors. May be required to perform minor cabling work. Provides technical support and customer service assistance either in person, online or over the telephone; resolves problems or escalates to Management as needed. Provides Citywide information technology training standards; develops, coordinates and conducts new employee orientations regarding the City's software applications and voice and/or data communications equipment. Develops, or assists with the development and implementation of policies and procedures consistent with those of the organization to ensure efficient operations; develops and maintains technical user documentation and support materials, including multimedia documentation, replacement schedules, modification of technology standards and recommendations for training programs. Oversees and develops training programs and orientations; develops and approves training materials; provides training to users and technical support staff through both formal and informal training programs. Provides technical support, including testing and equipment maintenance for meetings in the City Council chambers. Maintains and supports business and voicemail systems, call accounting systems, desk sets and other stationary telephone equipment. Provides technical direction, guidance, and customer service assistance to City employees in the operation and use of desktop computers, server/storage and City information systems. Configures and monitors systems based on Cybersecurity practices and procedures. Makes recommendations on new technologies, business processes and/or streamlines functions. Oversees the team and answers, evaluates and prioritizes incoming telephone, voice mail, e-mail, online and in-person requests for assistance from City employees experiencing problems with hardware, software and other information and computer-related technologies; sets priorities and assignment of service requests to resolve problems in the most expedient manner; makes recommendations regarding best solutions and products to meet user's business needs. Assists in analyzing data and preparing reports and technical documentation. Interacts with and assists Network Engineers/System Administrators in troubleshooting and diagnosing desktop computing, server/storage and Local Area Network (LAN) and Wide Area Networks (WAN) problems. Oversees, develops, maintains and approves technical system documentation within the knowledgebase; ensures completion of technical documentation by subordinates. Provides Citywide system alerts, outages or maintenance notices as needed. Ensures compliance with industry and government regulations. Facilitates effective team interaction and cross-functional team coordination. Guides IT staff in the creation of operational procedure manuals as needed. Provides system support to IT staff and serves as a liaison to vendor technical staff. Provides resource and staff loading plans for use on projects. Manages and monitors tasks related to projects or system implementations. Chairs and facilitates meetings where appropriate and distributes minutes to all project team members. Prepares presentation materials for meetings, documents and follows up on important actions and decisions from meetings. Provides verbal and written reports in assigned areas of responsibility. Develops project plans based on standard Project Management guidelines and leads or participates in projects according to the plan. Plans and executes projects according to the IT Strategic Plan. Recommends and assists in the implementation of goals and objectives; establishes schedules and methods for the performance of projects and assignments; implements policies and procedures. Evaluates operations and activities of assigned responsibilities; recommends improvements and modifications; prepares various reports on operations and activities. May report to the EOC in a major event on behalf of an IT Manager. Plan, prioritize, assign, supervise and review the work of assigned staff. Participate in budget preparation and administration for projects, operations or technology investments; monitor and control expenditures. WORKING CONDITIONS Position requires prolonged sitting, standing, walking, reaching, twisting, bending, kneeling, crawling, squatting and stooping in the performance of daily activities. The position also requires repetitive hand movement and fine motor coordination in performing computer installation and repair and preparing reports using a computer keyboard. Additionally, the position requires both near and far vision when repairing and installing computers and/or when reading written reports and work-related documents. Additionally, color vision is required to accurately interpret visual displays and voice and data wiring color code standards. The nature of the work and assignment requires the ability to climb ladders and work in small spaces. Acute hearing is required when communicating by telephone and in person. The need to lift, drag and push equipment and materials weighing up to 50 pounds is also required. Some of these requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodation. Minimum Qualifications MINIMUM QUALIFICATIONS: Education and Experience: The minimum qualifications for education and experience can be met in the one of the following ways: A Technology Certificate from an accredited college or trade school in information technology, computer and information research science, computer engineering, computer applications, web technologies, computer information systems, application development, database design, programming, network architecture, network and computer systems administration, telecommunications administrations, electronic engineering technology, technology project management or related field AND SEVEN years of experience in computer systems support, desktop/user support, general information technology support, telecommunications support or networking support; OR An Associate's degree or have completed 60 semester or 90 quarter units at an accredited college or university in public administration, business administration, systems administration, network systems administration, business information systems, computer science, software information systems, information technology, electronics technology, or related field AND SEVEN years of experience in computer systems support, desktop/user support, general information technology support, telecommunications support or networking support; OR A Bachelor's degree or four years of full-time post-secondary education from an accredited college or university with concentration in computer science, computer engineering, business administration, public administration, information technology, informatics, web science, business information systems, electronics technology or related field AND SIX years of experience in computer systems support, desktop/user support, general information technology support, telecommunications support or networking support; OR At least one of CompTIA A+, NetApp Certified Data Administrator (NCDA), SNIA Certified Storage Professional (SCSP), SNIA Certified Information Architect (SCIA), or one/multiple Microsoft Certified Associate or Engineer Role-based certification AND SEVEN years of experience in computer systems support, desktop/user support, server/storage support, general information technology support, telecommunications support or networking support. NOTE: A Master's of Science degree in Computer Science, Computer Engineering, Computer Information Systems, Public Administration, Business Administration or related field may be substituted for one year of experience. Knowledge of: Depending upon assignment: Principles and practices of excellent customer service. Principles and practices of IT Infrastructure Library (ITIL). Principles and practices of IT Service Management (ITSM) systems to include Incident/Problem Management; Request Fulfilment; Knowledgebase; Asset Management and IT Service Catalogs. Advanced principles and practices of business systems applications, databases, office automation software and operating systems commonly used on desktop computers and networked systems. Advanced principles and practices of computer, business or telecommunications operations, including operating systems and software products; principles and practices of server/storage solutions, local area networks (LAN) and wide area networks (WAN). Principles, practices, methods and techniques of providing customer service, training and providing technical and functional support to end users. Methods and techniques of modern office business software programs, recordkeeping, report preparation, technical documentation and writing. Personal computer hardware, operating systems, common personal computer applications for office automation. Computer peripheral such as printers, copiers, scanners, plotters, and external storage devices. Applicable industry and safety codes and standards. Office methods, procedures, software and equipment. Current developments and trends of client services and service desk call centers. Principles and practices of budget monitoring. Principles and practices of supervision, training and performance evaluation. Methods and techniques to motivate staff and manage effective teams. Applicable industry and safety codes and standards. Cybersecurity practices and procedures. Principles of project management. Ability to: Provide excellent customer service. Supervise, coach, guide and mentor team members. Communicate effectively, orally and in writing, to include translating technical terms into non-technical terms. Identify, analyze and define administrative and technical issues, collect information, establish facts, draw valid conclusions and make appropriate recommendations. Assess the risks and costs of IT operations and developing cost-effective solutions. Supervise the work of subordinate employees and maintain functional relationships with a variety of other technical and non-technical staff. Effectively organize, prioritize and complete work assignments in an expedient and customer service orientation. Provide technical advice and consultation to City staff in person, over the telephone, or by email. Develop project plans based on standard Project Management guidelines and leads or participates in complex client services and ITSM design projects according to the plan, in support of the IT Strategic Plan and City goals. Identify, analyze and resolve customer/user problems; take appropriate corrective action to problems; research technical materials to provide solutions to problems, or refer problems to appropriate staff. Independently develop and coordinate effective administrative and business systems, programs and procedures. Learn more complex principles, practices, techniques and regulations pertaining to assigned duties. Analyze current and future training, data, voice, software/hardware, server/storage requirements and needs; make appropriate recommendations; develop, present and evaluate training programs and new employee training sessions. Effectively interpret and explain applicable processes, regulations, information technology protocols and hardware/software application solutions to users; listen and communicate information to persons with a diverse background of knowledge and experience. Develop and implement revisions to standard operating procedures to improve effectiveness and/or comply with technological changes as appropriate. Perform a variety of tasks in a consistent and accurate manner. Direct, train and assist with the evaluation of assigned staff. Make sound decisions within established guidelines. Prepare and maintain clear, concise and accurate written reports, records and other related documentation. Make public presentations, as necessary. Establish, maintain and promote positive and effective working relationships with employees, other agencies, public officials and the public. Effectively organize, prioritize, follow-up, and use good judgment on work assignments to meet established deadlines. Determine needs for and/or develop administrative/operational policy proposals. Perform alternative cost/benefit analysis for network or server/storage enhancement or replacement and provide recommendations. Develop and maintains technical system documentation. Assist in contract development and negotiation and manage vendor performance. Develop and provides training and materials to end-users and other technical staff. Respond to cybersecurity issues and remediate in a timely manner. Serve as a client liaison to identify and define project requirements, scope and objectives. Willingness to: Provide emergency response to reduce downtime, correct errors or monitor vendor activity surrounding critical system failures, off-hours scheduled maintenance downtime or work on call on a scheduled and as needed basis. Provide services in different geographical locations throughout the City as requested by users or needed. Licenses/Certificates: Possession and maintenance of a valid class C California driver's license and a safe driving record, or the ability to provide alternate transportation which is approved by the appointing authority. Possession and maintenance of CompTIA A+ certification. Possession and maintenance of one or more Microsoft Certified Associate or Engineer Role-based certification(s). DESIRABLE QUALIFICATIONS Public sector employment experience. Proven track record of successfully managing or supervising a Service Desk or Call Center. Proven track record of motivating teams and providing supervision to high-performing teams. Possession and maintenance of the following: ITIL (IT Infrastructure Library) Certification Possession and maintenance of HDI Desktop Support Technician Possession and maintenance of CCNA (Cisco Certified Network Associate) NetApp Certified Data Administrator (NCDA), Microsoft 365 Certified: Modern Desktop Administrator Associate Microsoft 365 Certified: Messaging Administrator Associate Microsoft 365 Certified: Teamwork Administrator Associate Microsoft 365 Certified: Security Administrator Associate Microsoft 365 Certified: Teams Administrator Associate Microsoft 365 Certified: Developer Associate Microsoft Certified: Azure AI Engineer Associate Microsoft Certified: Azure Administrator Associate Microsoft Certified: Azure Developer Associate Microsoft Certified: Azure Security Engineer Associate Microsoft Certified: Data Analyst Associate Microsoft Certified: Azure Data Scientist Associate Microsoft Certified: Azure Data Engineer Associate Microsoft Certified: Azure Database Administrator Associate Microsoft 365 Certified: Enterprise Administrator Expert Microsoft Certified: Azure Solutions Architect Expert Microsoft Certified: Azure DevOps Engineer Expert Microsoft Certified: Dynamics 365 + Power Platform Solution Architect Expert Microsoft Certified: Dynamics 365: Finance and Operations Apps Solution Architect Expert SNIA Certified Storage Professional ( SCSP ) SNIA Certified Information Architect ( SCIA ) Application and Selection Process APPLICATION PROCESS The application period closes on Thursday, December 14, 2023, at 5:00 pm (postmarks or faxes are not accepted) or after receiving 100 qualified and completed applications, whichever is first. Candidates are asked to fully describe any training, education, experience, or skills relevant to this position. Electronic applications may be submitted online through the City's employment page at https://sunnyvale.ca.gov , and click on 'City jobs'. Late or incomplete applications will not be accepted. EXAM PROCESS Applications will be competitively screened based on the minimum qualifications of this position. Based upon a review of the application materials, the most qualified candidates will be invited to participate in the oral examination process scheduled for January 9, 2024 or January 11, 2024. (Note: The examination process may be changed as deemed necessary by the Director of Human Resources). SELECTION PROCESS Those candidates that receive a passing score on the examination will be placed on an eligibility list for up to one year, in accordance with the City's Civil Service Rules and Administrative Policies. Top candidates on the eligibility list will be invited to participate in a selection interview with the department tentatively scheduled for January 22-23, 2024 . Any candidate that is selected by the hiring department will be required to successfully complete a pre-employment process, which may consist of a background history check, as well as a medical exam(s) administered by a City selected physician(s) before hire. Prior to starting work, all newly-hired employees will be fingerprinted to check conviction history. A conviction history will not necessarily disqualify an applicant from appointment; however, failure to disclose conviction history will result in refusal of employment or termination. Positions which are covered by the Department of Transportation regulations are required to submit to a pre-employment drug test and to random drug and alcohol testing. INFORMATION ABOUT PROOF OF EDUCATION Please note: Any successful candidate, selected by the hiring department will be required to submit proof of education (i.e. original copy of the diploma or college/university transcripts). ADDITIONAL INFORMATION Positions in this job classification are represented by the Sunnyvale Employees Association (SEA). The information contained within this announcement may be modified or revoked without notice and does not constitute either an expressed or implied contract. The City of Sunnyvale is an Equal Opportunity Employer. It is the policy of the City of Sunnyvale not to discriminate against all qualified applicants or employees on the basis of actual or perceived race, religion (including religious dress or grooming practice), color, sex (includes gender, pregnancy, childbirth, medical conditions related to pregnancy or childbirth, breastfeeding or medical conditions related to breastfeeding), gender identity and/or gender expression, sexual orientation (including heterosexuality, homosexuality and bisexuality), ethnic or national origin, ancestry, citizenship status, uniformed service member status, marital status, family relationship, age, cancer or HIV/AIDS related medical condition, genetic characteristics and/or genetic information, and physical or mental disability. Applicants needing special accommodations for testing should submit a request to the Department of Human Resources at time of application. Summary of Sunnyvale's Employees Association SEA Notice of CFRA (California Family Rights Act) Rights and Obligations Closing Date/Time: 12/14/2023 5:00 PM Pacific