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Title: IT Systems Specialist III - EXTENDED Job Category: CSEA Job Opening Date: March 13, 2023 Job Closing Date: Location: Saddleback College Work Location: Mission Viejo, CA Department: Technology Services Pay Grade, for more information click on this link: https://www.socccd.edu/departments/human-resources/contracts-and-salary-schedules Pay Rate Type: Monthly Work Days: Monday - Friday Work Hours: 8:00 am - 5:00 pm (Schedule and Shift are subject to change in accordance with the departments needs) Hours Per Week: 40 Percentage of Employment: 100% Months of Employment: 12 Months Salary: Starting at $7,665 per month Required Documents: Resume and Optional Documents: Cover Letter Job Description: CSEA Classified Bargaining Unit Salary Range 140 Initial Screening Date: August 15, 2023 Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job. SUMMARY DESCRIPTION Under less direction than the lower level positions in this series, from the appropriate level manager or administrator designee, assumes responsibility for a variety of complex, technical functions related to local and wide area voice and data networks, including design, engineering, installation, maintenance and operations; troubleshoots networking issues and equipment; and builds, configures and installs computer systems, servers, workstations, software and hardware for use in the overall networking environment. DISTINGUISHING CHARACTERISTICS This is the highest level in the IT Systems Specialist series and is assigned duties and projects requiring significant expertise. This class is distinguished by the level of specialized, functional or technical expertise beyond the journey level and is expected to provide advanced technical support to more complex networking systems, servers and related applications. REPRESENTATIVE DUTIES The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Provide service in the planning, design, configuring, installation and maintenance of network systems and requirements including network, computer, storage, virtual and cloud based systems; recommend modifications and/or new equipment including hardware and software; analyze technical problems and recommend appropriate corrective measures to meet the Districts guidelines, regulations and requirements. Provide guidance and assistance to other networking staff in the implementation and operation of an efficient and effective data network/ Meet and confer with instructors and staff to determine technical requirements needed to meet each semester's educational objectives; analyze requirements and develop plans and designs; prepare detailed technical operational specifications and other documentation required for development and implementation of complex of complex network systems. Conduct technical field surveys to determine network site locations; assist in the development of detailed system design criteria, prepare equipment specifications, prepare purchases, statements of work, and quotes with vendors, and assist with procurement processing; evaluate equipment to determine compliance with specifications. Coordinate and conduct engineering studies as needed; prepare technical reports; compile data evaluating and justifying requests for equipment and material to be included in the budget. Respond to and analyze technical problems in the operation of networks and network equipment; instruct faculty and staff on basic usage of computer software, hardware and peripheral equipment; troubleshoot voice and network (physical and virtual) issues related to hardware, software, and connectivity and initiate appropriate corrective action. Design, monitor and implement college systems, network security strategies to protect institutional data and defend against attacks, viruses, phishing, hacking and user ignorance or malice; create, implement and maintain network back-up and recovery strategies. Create, modify and manage network user accounts monitor users and shared resources to ensure compliance with educational, College and District goals; allocate and manage file storage for end-users on the server. Maintain all aspects of the voice network and voice mail infrastructure. Create and maintain various documents related to the networking environment including network ports inventory, server lists and labels, installation and configuration procedures, password lists, property transfers and equipment warranties. Interact with and direct vendor service technicians and consultants in the installation and maintenance of network systems. Create and maintain documentation of network facilities, including cabling, conduit and equipment. Perform related duties as required. QUALIFICATIONS The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties. Knowledge of: Complex Institutional systems, physical and virtual systems and other related peripherals, including printers, computer labs, conference rooms, servers, network equipment and other learning spaces and technologies. Operational characteristics of local and wide area network systems. Operational characteristics of a variety of communication systems and devices. Operational characteristics of network security technologies including but not limited to Firewalls, NAC, SEIM, EDR, Vulnerability Scanners Advanced principles of Voice over IP or equivalent technologies Advanced principles of Infrastructure As A Service cloud technologies Operational characteristics of virtualization technologies Advanced principles and practices of troubleshooting technical network and computer system hardware and software problems. Advanced principles and practices of network server design, engineering, installation and maintenance. Personal computer hardware and software components. Principles and practices of customer service. Operational characteristics of various computer software packages. Methods and techniques of developing technical documentation and training materials. Data and network standards and applications. Application of scripting to perform tasks and a working knowledge of commonly used scripting programming languages and application programs. Equipment and materials currently available for new and revised data network installations. Fundamentals of personal computer operation, specifically installation and maintenance techniques and testing data communications connections. Use of tools and equipment required for installation and maintenance of data communication circuits and wiring. Ability to: Conduct surveys of existing network installations, evaluate their effectiveness and efficiency and recommend design modifications to systems or equipment, as necessary. Plan, design, configure and maintain effective and efficient network systems, server resources and client workstations to meet District and College guidelines. Evaluate the effectiveness and efficiency of existing network installations and recommend appropriate design modifications as necessary. Analyze and complete the installation, configuration and resource allocation requirements of various applications and programming languages. Assimilate and analyze data and prepare accurate and concise engineering reports and studies. Analyze technical problems accurately and recommend or take an effective course of action. Plan and organize large projects requiring the involvement of several departments. Act as team leader on major projects making assignments, reviewing work and maintaining quality control. Train staff in principles of network engineering and operating principles of equipment. Make system programming changes to network equipment and systems, and program mini or microcomputers in commonly used languages and application programs. Respond to and identify user network and computer related problems. Work independently in the absence of supervision. Communicate technical information to a wide variety of users. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. EDUCATION AND EXPERIENCE GUIDELINES Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Education/Training: Equivalent to a Bachelor's degree from an accredited college or university with major course work in computer science, information systems, telecommunications, data communications, network technology or a related field. Substantial directly related work experience and/or related technical certifications may substitute for formal education. Experience: Four years of technical work experience in data communication, technical support and network service operations as a network/systems technician and/or data communications analyst. PHYSICAL DEMANDS AND WORKING ENVIRONMENT The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed primarily in a standard office setting. Duties are typically performed at a desk or computer terminal; subject to noise from office equipment operation; frequent interruptions and contact in person and on the telephone with academic and classified staff and others. At least minimal environmental controls are in place to assure health and comfort. Physical Primary functions require sufficient physical ability and mobility to work in an indoor and outdoor environment; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office and multimedia equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. SPECIAL COVID-19 NOTICE: Interviews may be held in-person (following all necessary precautions) or in a virtual format. Employees must reside in California while employed with the South Orange County Community College District (SOCCCD), even during remote work. Thank you for your continued interest in working at the SOCCCD. The SOCCCD is committed to protecting the health and wellbeing of students, faculty, staff, administrators, and the communities it serves. More information can be found on our District website by visiting https://www.socccd.edu/communications/covid-19-information . NOTICE TO ALL CANDIDATES FOR EMPLOYMENT: The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. SOCCCD will not sponsor any visa applications. PLEASE NOTE: A California Public Employees Retirement System (CalPERS) retiree may not accept employment until after the first 180 days of retirement. Anyone retired from CalPERS accepting permanent employment with this District will be required to reinstate as an active CalPERS member. Please contact CalPERS for additional information regarding your retirement status. Any active vested member of California State Teachers Retirement System (CalSTRS), who accepts employment with the District to perform service that requires membership in CalPERS, is eligible to elect to continue retirement system coverage under CalSTRS DISABILITY ACCOMODATIONS: If you require special accommodations in the application and/or selection process, please notify District Human Resources at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu. ATTENDANCE REQUIREMENT: Report to work on a regular and consistent basis, as scheduled, to assigned job. CAMPUS CRIME AND SAFETY AWARENESS: Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in the District Human Resources office upon request. DIVERSITY, EQUITY, INCLUSION, AND EQUAL EMPLOYMENT OPPORTUNITY (EEO): The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. SOCCCD IS AN EQUAL OPPORTUNITY EMPLOYER Important: You must make sure that you have completed your application for a posting by 11:59 p.m. , Pacific Time, on the posting's Job Close Date, along with any required documents , in order to be considered for the position. Applicants must complete all fields/sections on the application. Do not type "See Resume" or leave any fields blank. Applicants must enter their work experience, education, etc. on the District application. Applications reflecting "See Resume" will be considered incomplete and will not be considered for recruitment.

Description: Working Title Disability Specialist & Case Management Coordinator SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Disability Programs & Resource Center Appointment Type This is a one year probationary position. Time Base Full-Time (1.0 FTE) Work Schedule Monday-Friday from 8:00am -5:00pm Anticipated Hiring Range $5,025 - $5,400 Per Month ($60,300 - $64,800 Annually) Salary is commensurate with experience. Position Summary Under the general direction of the Associate Director for Disability Programs & Resource Center (DPRC), the Disability Specialist: identifies, serves, and advocates for students with disabilities across the disability spectrum; facilitates access and accommodations; and works as a member of the Student Resources Team to create barrier-free campus programs and activities for prospective/current SF State students. This position leads case management efforts of the Advising & Advocacy team for students with more complex needs for both on- and off-campus resources. Position Information Coordinate the Provision of Reasonable Accommodations for students with Disabilities As a generalist, determine eligibility of students with disabilities across the disability spectrum by evaluating documentation. Provide individualized comprehensive disability-related advising; coordinate the review and approval of a full range of support services (e.g. test accommodations, note taking assistance, etc.) Maintain a strong knowledge base of current technologies/interventions benefitting students with disabilities as well as a strong knowledge base of community, state and federal resources available to individuals within this group, including a general knowledge base across the disability spectrum related to the above. Make recommendations for appropriate reasonable accommodations and services based on documented need. Provide coworkers with consultation regarding determination of students’ eligibility for, and implementation of accommodations for students across the disability spectrum. Provide individualized comprehensive disability-related advising; coordinate the provision of a full range of support services. Relay to faculty and staff information about disabilities that they can use to work more effectively with students. Consult with students regarding the specific nature of their disabilities and how they affect their academic performance. Consult with faculty on effective methods for accessible course delivery. Facilitate disability access with other campus entities (e.g. Financial Aid, Student Activities, Veteran Center, etc.). Liaise with external agencies (e.g. Public agencies, private non-profit service agencies, etc.). Provide individual and group presentations to prospective and current students related to DPRC services and/or disability information. May be assigned to specific populations and/or liaison assignments as needed. Coordinate Case Management Services for disabled students Develop and maintain a list of campus, local community and private health and welfare resources and provide co-workers with consultation on appropriate resources and referrals; track and document referrals. Lead DPRC partnership efforts to connect students with outside agencies such as California Department of Rehabilitation, Veterans Affairs, independent living centers, regional centers, etc. Provide individualized support and follow-up to connect students to campus resources such as Counseling & Psychological Services, Financial Aid, Tutoring & Academic Support Center, Career & Leadership Development, etc. Liase with case managers in other program areas across campus such as Education & Equal Opportunity Pathways Program & Guardian Scholars Program, Residential Life, Counseling & Psychological Services, PATHS & other basic needs programs, etc. Assist with DPRC Outreach Efforts Provide back-up support for DPRC outreach efforts in consultation with DPRC Outreach Coordinator; organize, develop and facilitate DPRC informational sessions for faculty, staff and students. In absence of lead Outreach Coordinator and/or during peak times, respond to outreach and training requests, and provide lead coordination of DPRC’s participation in outreach and training opportunities and events on- and off-campus. Track and document outreach and training requests. Other Duties as Assigned At All Times Demonstrate behaviors that are in line with the User-Friendly Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D). Demonstrate safe work practices for oneself, others and the office environment. Minimum Qualifications Knowledge and Abilities: The following knowledge and abilities, as well as those listed at the lower levels in the Student Services Professional series, are required for appointment into this classification. Thorough knowledge of the principles of individual and group behavior. General knowledge of the principles, practices and trends of the Student Services field as well as general knowledge of the policies, procedures and practices of the program area to which assigned; general knowledge of individual counseling techniques; general knowledge, or the ability to rapidly acquire such knowledge, of the organizational procedures and activities of the specific campus to which the position is assigned. Working knowledge of student services programs outside the program to which immediately assigned. Ability to analyze complex situations accurately and adopt effective courses of action; advise students individually and in groups on complex student-related matters; determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature; interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations, analyze and define the problem, draw valid conclusions and project consequences of various alternative courses of action; carry out a variety of professionally complex assignments without detailed instructions; and establish and maintain cooperative working relationships with a variety of individuals. Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required. A master's degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate intern ship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling. Education: Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related. Preferred Qualifications A Master's Degree in Counseling, Clinical Psychology, Social Work or a directly related field, or up to three years of experience at a post-secondary institution providing individualized comprehensive disability-related advising to adults with disabilities. Working knowledge of Section 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act of 1990 as amended, the California State University (CSU) policy on disability support and accommodations, and all related technical standards pertaining to these laws. Demonstrated ability to determine reasonable accommodations for disabilities across the disability spectrum including, but not limited to, Deaf/Hard of Hearing, Blind/Low Vision, Learning, ADD/ADHD, Cognitive and Chronic disabilities. Knowledge of individual and group behavior and appropriate counseling techniques pertaining to adolescents and adults with disabilities, and the ability to organize and lead effective group meetings with students. Ability to advocate on behalf of students with disabilities with faculty, staff and administrators to ensure equal educational opportunities. Demonstrated communication skills related to working with students with disabilities and related constituents. Ability to establish and maintain cooperative working relationships with diverse individuals while carrying out a variety of professionally complex assignments. Ability to analyze complex situations and adopt effective courses of action. Ability to quickly acquire skills to independently plan and coordinate large-scale campus-related events. Experience assisting post-secondary campus constituents with consultation and implementation of access requests for large-scale events. Ability to provide individual and group presentations to prospective and current students related to services and/or disability information. Fluency in American Sign Language (ASL). Core Competencies - embody the following competencies: Bias toward collaboration and teamwork. Effective communication skills across a variety of venues. Customer/Client Focus with an emphasis in problem solving and resolution. Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence. Diversity and inclusion. Environmental/Physical/Special Employee must refrain from wearing scented products to ensure access for people with chemical sensitivities. Some evening/weekend hours may be required during peak academic periods. Ability to travel to off-campus outreach events via personal or public transportation. Must be able to competently interact with a culturally and ethnically diverse population of students, faculty and staff. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Closing Date/Time: Open until filled

Description: Working Title Muslim Student Life & Interfaith Programs Coordinator SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Division of Equity & Community Inclusion Appointment Type This is a one year probationary position. Time Base Full-Time (1.0) Work Schedule Monday - Friday; 9:00 am - 6:00 pm Anticipated Hiring Range $4,691.00 - $4,800 per month ($56,292.00 - $57,600.00 annually) Salary is commensurate with experience. Position Summary Reporting to the Director of Diversity, Student Equity & Interfaith Programs, and under the overall strategic direction of the Assistant Vice President (AVP) for Equity & Community Inclusion, the Muslim Student Life & Interfaith Programs Coordinator provides coordination and oversight for culturally responsive programs and services which promote educational access and success of students at SF State, in particular, students who identify as a part of the Arab and Muslim Diaspora and those interested in Arab and Muslim cultures and faiths. The incumbent plans, develops, implements, and assesses various programs and events that provide unique opportunities for dialogue and engagement in order to build interfaith/intergroup relations on campus and create ties between and among Arab and Muslim students and the rest of the campus community. In coordination with campus partners, the incumbent provides academic and personal guidance to students, builds a network of appropriate, relevant resources for student academic success, develops and coordinates student programs, and seeks to positively-impact the overall campus climate for Arab and Muslim students on campus. Specifically, the Muslim Student Life & Interfaith Programs Coordinator provides activities and events in a targeted manner, which constitute high-quality, high-impact student experiences, with the goal of advancing educational equity and inclusion for Arab & Muslim students, while recognizing the diverse realities and complexities that comprise the Arab and Muslim identity in the Bay Area, in the US and in the global context - inclusive of culture, religion, politics, and nationality. The incumbent also serves as a first-responder to assist and support students who report experiencing a Islamophobia, as well as make appropriate referrals to relevant resources on campus, serve as an advisory in navigating campus processes/procedures, and recommend actions for institutional/systemic change as warranted, based on patterns in student reporting. The incumbent will also develop, implement, and evaluate best practices and programming for serving and supporting SF State students through a lens of inclusive interfaith, intercultural student services and student development theory and practice. These efforts will be achieved through careful coordination and strategic partnerships with the broader Student Affairs & Enrollment Management cabinet area, the Interfaith Programs Unit, relevant community-based organizations, and various spiritual/religious student organizations. Finally, the incumbent will also serve as an advisor for students who file complaints of discrimination, harassment and/or retaliation under CSU Executive Order 1097; and in this role, they will work closely with colleagues in Equity Programs & Compliance to ensure that they are familiar with all applicable policies and procedures. Position Information Program Development In collaboration with the team of the Interfaith Programs unit will plan, develop and implement interfaith programs, activities, and services to engage and enhance the spiritual life of students, staff, faculty on campus; Improve outcomes related to the Arab and Muslim student success, belonging and mattering from orientation to graduation; Develop partnerships with local and regional interfaith leaders and organizations within various religious/faith/spiritual life communities to positively impact Arab and Muslim student life on campus; Collaborate on projects from development through implementation and assessment including data collection, evaluation and reporting on programs and initiatives; Coordinate interfaith dialogue, service, and learning opportunities; Implement measures to track student well-being and academic progress for the purpose of evaluating the success of program interventions; Monitor, verify, and oversee budget for programs and services; Prepare and submit budget recommendations for program development; Participate in the evaluation of institutional practices and programs as they affect students and overall campus climate; and Plan and conduct relevant research in areas related to student success, student attrition, campus climate, and innovative programming. Coordinate Student Support & Community Advocacy Assist the Director of Diversity, Student Equity, & Interfaith Programs, Division of Equity & Community Inclusion, SAEM, student organizations, and the greater campus community to meet the needs of students with a specific focus on Arab and Muslim students and their intersecting identities; Provide students with guidance, advising, and referrals for targeted support services for their continued success and graduation; Consult, on behalf of students, with faculty and staff as appropriate; Collaborate with campus partners including the colleges, academic departments, faculty, student service units and student organizations on retention/student success initiatives; Develop and maintain a strong communication network with students and community based organizations; Collaborate with local and regional interfaith organizations and spiritual leaders to support student success; Collaborate with campus partners to address wellness and basic needs Collaborate with campus partners to enhance campus climate for Arab and Muslim students; Ensure networked communication with Diversity, Student Equity, & Interfaith Programs, AA&PI Student Services, the Black Unity Center, and other Center/Services within the Division of Equity & Community Inclusion; Partner with religious communities to align partnerships with the University mission of inclusion and diversity by affirming openness and acceptance of all; and Provide support and referrals to students, faculty, and staff, as needed. Training & Education Coordinate and facilitate conflict mediation, trainings, and facilitation of difficult dialogues about identity, faith, spirituality, and intersectionality and identity development; Oversee, train, and develop professional skills of student staff regarding best practices for office and program coordination; Develop and facilitate workshops and outreach programs for current and prospective students, faculty and staff; and Arrange and/or facilitate personal development workshops on career planning, academic advising, personal growth, time management, study skills, writing, internships, etc. in collaboration with campus partners. Office Coordination Demonstrate safe work practices for oneself, others and the office environment; Oversee the administrative functions of the office and supervise student staff; Provide oversight of the budget to monitor expenditures for programs and operations; Work with the Director of Diversity, Student Equity & Interfaith Programs and the units Administrative Analyst/Specialist to monitor and oversee budget for the administrative and programmatic functions of the office; Develop and lead assessment efforts of strategic and intervention strategies that support GI 2025 Initiative and the SAEM Strategic Plan; Develop and implement communication strategies and systems to ensure visibility of Interfaith Programs unit; Develop and maintain resource website/guide for prospective and current students; Design, develop and produce promotional materials for Interfaith Programs Unit; and Contribute to creating welcoming, inclusive and collaborative relationships within the Division of Equity & Community Inclusion, Student Affairs & Enrollment Management and the SFSU community. Other Duties as Assigned Minimum Qualifications Knowledge and Abilities: The following knowledge and abilities as well as those listed at the lower levels in the Student Services Professional series are required for appointment into this classification. Thorough knowledge of the principles of individual and group behavior. General knowledge of the principles, practices and trends of the Student Services field as well as general knowledge of the policies, procedures and practices of the program area to which assigned; general knowledge of individual counseling techniques; general knowledge, or the ability to rapidly acquire such knowledge, of the organizational procedures and activities of the specific campus to which the position is assigned. Working knowledge of student services programs outside the program to which immediately assigned. Ability to analyze complex situations accurately and adopt effective courses of action; advise students individually and in groups on complex student-related matters; determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature; interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations, analyze and define the problem, draw valid conclusions and project consequences of various alternative courses of action; carry out a variety of professionally complex assignments without detailed instructions; and establish and maintain cooperative working relationships with a variety of individuals. Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required. A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling. Education: Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related. Preferred Qualifications Master’s Degree in Higher Education/Student Affairs, Religion, Theology, Ministry, Counseling, Education, Ethnic Studies, Sociology, and/or related field; Comprehensive, current knowledge of legislation, resources and educational policies, procedures and practices regarding student success, including enrollment processes and financial options; Experience working directly with students of diverse faiths/spiritual life in the areas of advising, program development, coordination and student support related services; Knowledge of current and historical statewide, national, and global interfaith and spiritual life initiatives; Strong leadership and supervisory experience; Excellent communication skills: written, oral, and public speaking; Proven ability to collaborate and work effectively with individuals from diverse ethnic, cultural, spiritual, and socioeconomic backgrounds; Proven ability to foster intragroup community amongst people of diverse backgrounds; Experience in facilitating interfaith programming working with college students; commitment to religious pluralism and inclusion of/engagement with myriad faith identities and expressions Demonstrated commitment to student development, excellent interpersonal and written communication skills, budgetary literacy, Skills related to working independently and as a member of a team, cultivating an inclusive, diverse and welcoming environment; Experience coordinating events such as conferences, workshops and trainings; Familiarity with California State University (CSU) policies and procedures; Experience with high impact practices that facilitate access, success, and equity for diverse student population Bilingual/bicultural. Core Competencies - embody the following competencies: Bias toward collaboration and teamwork. Effective oral, written and nonverbal communication skills. Customer/Client Focus with an emphasis in problem solving and resolution. Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence. Diversity and inclusion. Environmental/Physical/Special The incumbent is a student advocate for the Division of Equity & Community Inclusion and the Student Affairs & Enrollment Management cabinet area. The incumbent must be able to clearly articulate and realize a vision that will provide administrative leadership, direction, and oversight for programs and services that support Arab and Muslim student life at SF State. Some travel to sites off-campus and work on weekends, evenings, and holidays may be required. Extended periods of the day may be spent in an office, working at a desk and on a computer, or at meetings. Additionally, the incumbent will be facilitating presentations on a fairly regular basis. Must be able to competently interact with a culturally and ethnically diverse population or students, faculty and staff. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. Additional Information ** To be fully considered for this position, please include a cover letter along with your resume** SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Closing Date/Time: Open until filled

Description: Salary and Benefits PLEASE NOTE: The starting salary placement depends on qualifications and experience and is anticipated to be in the range of $4,583.00 per month to $5,200.00 per month. Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick leave, 14 paid holidays, one personal holiday and tuition fee waiver. For more information on the benefits program, please visit our benefits website. The CSU Total Compensation Calculator demonstrates the significance of our benefits package. Classification Instructional Support Technician III About Cal State East Bay Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability. About the Position Cal State East Bay’s Nursing Program offers nursing students access to low, mid, and high-fidelity simulation labs as part of their experiential learning, to enhance the development of nursing and clinical reasoning skills. These labs offer hands-on experience with nursing interventions, such as administering medications, performing assessments, and using clinical judgment and reasoning in responding to critical situations. The experiential learning in simulation provides faculty members opportunities to assess learners’ development and mastery of critical thinking and clinical decision-making skills. Experiential learning is a key component of competency-based education. The skills and simulation labs at Cal State East Bay are designed to give learners an opportunity to develop their nursing skills in a safe, controlled environment while receiving guidance and feedback from experienced nursing instructors. The Nursing Lab and Simulation Operations Coordinator has three main roles: A) Provide comprehensive technical and educational support to faculty and students in the Hayward Campus Skills/Intervention Lab; B) Provide technical and educational support for simulation events, including the preparation (set up and tear down), operation, maintenance and repair/troubleshooting simulation and audiovisual equipment; and C) Serve on the College of Science Safety Committee and BEST (Building Emergency Support Team). Responsibilities Provide Comprehensive Technical and Educational Support to Faculty and Students in the Hayward Campus Skills/Intervention Lab: Technical and Educational Support Assist faculty by preparing materials and equipment needed for individual lab classes; set up and take down supplies, materials and equipment being used in teaching and student practice. Assist faculty in facilitating learning objectives; apply knowledge of education modalities and principles. Work with faculty to evaluate effectiveness of laboratory experiences, organization and use of materials and equipment. Contribute to a positive, inclusive, encouraging learning environment that promotes students’ ability to demonstrate clinical judgment and problem solving skills. Develop and update orientation and training materials for students, staff and faculty in collaboration and consultation with colleagues such as other lab staff, faculty members, and student workers as appropriate. Collaborate with other lab staff to make sure lab documents are consistent across campuses. Implement and ensure consistent use of protocols and instructions for using new equipment and updating them as needed in collaboration/consultation with colleagues such as other lab staff, faculty members and student workers. Orient faculty to proper use of new equipment and assist faculty by demonstrating proper equipment use to students; provide support as needed to faculty and students to ensure proper use of equipment. Lab Coordination Responsible for documenting and tracking maintenance, servicing and warranties on durable equipment such as (but not limited to): beds, WOWs, IV pumps, trainers, and schedules maintenance visits or repairs, coordinating with other lab staff as needed. Manage and order routine supplies and consumable inventory, ensuring supplies are stored appropriately. Coordinate with other lab staff to ensure consistency of supplies and/or sharing of supplies across the campuses. Responsible for developing schedules with faculty for use of labs outside of regularly scheduled class time on a weekly and semester basis. Schedule and implement open lab times as needed. Manage the recruitment, hiring, training, scheduling and supervision of student workers in the labs (skills and sim), collaborating with faculty members, other lab staff and the office manager as needed. Consult with the lab team and faculty to identify short and long-term equipment needs and A2E2 requests. Participate in the lab staff and faculty meetings and contribute to discussions on lab use and management. Contribute ideas to improve processes, efficient use of lab space, innovative approaches to equipment and resource management. Interact with ITS, Facilities, and other Cal State East Bay departments as needed. Ensure safety and maintain OSHA standards within the labs, including appropriate disposal of hazardous waste and sharps. Provide Technical and Educational Support for Simulation Events: Design and Development Collaborate with the Simulation Coordinator, faculty course leads, and other lab staff to develop and implement simulation-based learning that adheres to simulation standards of best practice. Assist faculty in facilitating simulation learning objectives; have a working knowledge of simulation education modalities, simulation education principles, and nursing program curricular goals. Provide guidance and feedback to faculty on the design and execution of simulation-based experiential learning. Assist Simulation Coordinator and course lead faculty in creating and modifying scenarios and providing support during simulations. Support both Society for Simulation in Healthcare (SSIH)'s mission to improve patient safety and healthcare outcomes through the use of simulation-based education and International Nursing Association for Clinical Simulation and Learning (INACSL)'s mission to advance the science of healthcare simulation. Simulation Support Oversee day-to-day operations of the simulation lab, ensuring that all equipment and technology are functioning optimally and meeting educational objectives. Set up and prepare simulation scenarios, including the arrangement of physical space, medical equipment, supplies, and patient simulators. Operate and troubleshoot AV system during simulations, including cameras, recording/playback, and exporting (SimCapture) as needed. Operate and troubleshoot simulation equipment (such as simulators, beds, intravenous pumps, ventilators, etc.) during scenarios, adjusting parameters and responses to ensure realism and educational effectiveness according to the scenario algorithm. Roleplay during simulation, including playing the voice of patients, doctors, and other simulated healthcare professionals. May be involved with co-debriefing simulation sessions with the Simulation Coordinator to provide feedback to learners according to standards of practice. Collaborate with the Simulation Coordinator to ensure that simulation-based activities are conducted in accordance with institutional, regulatory, and accreditation standards, such as those set by the International Nursing Association for Clinical Simulation and Learning (INACSL) and the Society for Simulation in Healthcare (SSIH). Work with faculty to evaluate and effectively organize the use of materials and equipment. Collect data and feedback during simulations for evaluation and debriefing purposes. Communicate effectively with learners, faculty, and staff to ensure their understanding of simulation lab expectations and logistics. Foster a collaborative, safe and positive learning environment for faculty and students. Keep current on emerging trends and best practices in simulation-based education and share this knowledge with the Simulation Coordinator, course lead faculty, clinical faculty and lab staff. Participate in ongoing professional development activities to stay current on emerging trends and best practices in simulation-based education. Simulation Training Contribute to the development and updating of simulation orientation and training materials for students, staff and faculty. Provide orientation, training and technical support to faculty, staff and learners on simulation technologies, simulation equipment, software platforms (such as LLEAP, SimCapture, and other simulation platforms), procedures, and best practices. Train and supervise work-study students and volunteers, ensuring that they have the knowledge, skills, and abilities to effectively support simulation-based learning. Contribute to updating simulation equipment safety manuals and instructions in consultation as needed with faculty, staff and students. Equipment and Supply Management Participate in systems for tracking simulation equipment maintenance, including audiovisual systems, task trainers, manikins, and related hardware/software in collaboration with other lab staff. Provide support for installation, repairs and maintenance of simulation equipment, in coordination with other lab staff. Consult with the lab team and nursing faculty to identify short and long-term equipment needs, recommend products, and prioritize lab purchase requests. Contribute to the selection, procurement, and implementation of new simulation equipment, and technology for simulation-based sessions. Ensure the availability and proper functioning of necessary supplies and equipment for simulation-based learning activities. Manage inventory and stock levels for simulation labs. Serve on the College of Science Safety Committee and BEST (Building Emergency Support Team): Attend College of Science Safety Committee meetings and serve as liaison to the department. Conduct required chemical inventories, hazard assessments, and inspections. Coordinates hazard assessments/ documentation in labs across both campuses, working with the Concord-based Lab Manager to maintain consistent records on both campuses. Participate in on-going trainings offered by the University. Support emergency response personnel in case of an emergency. Other duties as assigned. Minimum Qualifications Knowledge/Skills/Abilities: Knowledge of the principles and methods related to performing support services for healthcare simulation. Knowledge of the principles, information, methods and techniques related to discipline to which assigned. Knowledge of the materials and supplies related to the curriculum, their characteristics, and uses. Ability to plan, organize, and schedule work. Ability to operate and trouble-shoot/ coordinate repair of technical, scientific, audio-visual and IT equipment. Ability to coordinate support services to meet a comprehensive variety of needs. Ability to develop off-campus resources related to the discipline for obtaining materials or equipment. Education and Experience: Equivalent to four years of experience providing instructional support services or in producing materials or supplies or repairing equipment in a discipline related to nursing. Or Equivalent to two years of college with 16 semester units in courses involving extensive use of materials, supplements, or equipment in nursing or a related field may be substituted for one year of the required experience. Or Equivalent to four years of college with 16 semester units in courses involving extensive use of materials, supplements or equipment in nursing or a related field may be substituted for two years of the required experience. Preferred Skills and Knowledge Previous healthcare experience such as EMT, LVN, RN, PT/ PT Aide, OT/ OT Aide, or related field. Previous experience or certification in Healthcare Simulation, such as Certified Healthcare Simulation Operations Specialist® (CHSOS®). Familiarity with simulation software and technology, including Laerdal’s LLEAP platform, SimCapture, and Laerdal high-fidelity manikins. Basic to intermediate knowledge of computer software, internet and database applications (i.e. Windows/Mac, Word, Excel, PowerPoint, Google Workplace Suite, etc.). Basic knowledge of TCP/IP networking and related network services. Ability to independently move equipment and mannequins with the assistance of others. Ability to follow simulation scenarios and make appropriate adjustments based on participant actions. Able to set-up, operate, and take down skills and simulation lab equipment. Able to provide IT, AV, simulation equipment and mannequin support services. Able to create, document, follow processes and procedures, establish and maintain safety standards and practices in lab settings. Able to plan, organize, direct and supervise the work of student assistants. Able to communicate with manufacturers regarding maintenance, repairs, updates and technology changes. Identify and implement solutions to problems related to equipment, computer hardware or software, and seek out appropriate resources. Evaluate overall operations of skills lab activities and contribute to quality improvement efforts. Demonstrated understanding and consideration of the needs and concerns of individuals with varying identities, cultures and backgrounds. Able to work effectively in a team environment and demonstrated commitment to fostering an inclusive workplace culture of belonging. Strong diagnostic and troubleshooting skills. Excellent organizational, planning, project management, and customer service skills. Strong, professional verbal and written communication skills. Able to work independently, multitask with minimal direction, and prioritize time and resources. License/Certification (Preferred but not required) Current California Registered Nurse License. Certified Healthcare Simulation Operations Specialist (or similar). Physical Requirements Exposure to environmental hazards related to working with medical waste/sharps. Able to lift objects up to 50 pounds. Potential for exposure to contaminated blood and/or body fluid. Subject to walking, sitting, standing, bending, reaching, kneeling, and stooping. Condition(s) of Employment Satisfactory completion of a background check (including LiveScan, as appropriate), that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment. Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position. All background checks are conducted through the university's third party vendor, Accurate. LiveScan is conducted through the University Police Department. EEO Statement As an Equal Opportunity Employer, Cal State East Bay does not discriminate on the basis of any protected categories: age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, or veteran's status. The University is committed to the principles of diversity in employment and to creating a stimulating learning environment for its diverse student body. Other Information All California State University campuses, including Cal State East Bay, are smoke and tobacco-free. For more information, please visit our website here. In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available here. Sponsorship Cal State East Bay is not a sponsoring agency for Staff or Management positions and we are not an E-Verify employer. Mandated Reporter The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. Closing Date/Time: October 7, 2023