Assistant Director of Public Works - Utilities
City of Sugar Land, TX
Please follow this link to view the full brochure: https://www.affionpublic.com/position/assistant-director-of-public-works-utilities/
About Sugar Land, TX
WE ARE TRAILBLAZERS! Relentless in Our Pursuit of Good so that Our Employees, Residents, and Businesses can Enjoy a Life Better than They Can Even Imagine.
Sugar Land has always been a trailblazing city - fearlessly forging new paths and surpassing expectations while delivering top-tier services to our residents. According to our last Citizen Satisfaction Survey, 95% of residents love calling Sugar Land home and 10% say that nothing would make their lives better than it already is.
A full-service municipality, Sugar Land provides the highest quality of affordable services to meet the needs of its residents. Master-planned communities and welcoming neighborhoods enhance home values and create a sense of belonging. The community offers outstanding schools, libraries, civic organizations, and other resources that make Sugar Land a great place to work, live, and raise a family. Sugar Land is rich in culture and one of the most diverse cities in the nation.
There’s plenty to do in beautiful Sugar Land including a world - class baseball park, several museums, and the Smart Financial Centre at Sugar Land – one of the nation’s top ranked entertainment venues. Festivals, outdoor activities, world-class dining, and much more offer something for everyone.
City Government
The City of Sugar Land operates under a visionary council-manager framework, spearheading a revolution in municipal leadership. At the helm of this transformative model is the City Manager, alongside an agile Executive Team, orchestrating the synergy of 917 Full-Time Equivalent (FTE) employees and stewarding a monumental $353 million fiscal year 2024 budget.
But what truly sets Sugar Land apart is its unwavering commitment to innovation and strategic foresight. The recently adopted budget is not merely a financial document; it is a manifesto of intention, meticulously crafted to harmonize with the city's eight strategic outcomes, as envisioned by the esteemed City Council:
Finance: strong and viable
Community: safe and secure
Economy: thriving and vibrant
Culture: dynamic and fun
People: welcoming and engaged
Infrastructure: strong and resilient
Transportation: connected and convenient
Government: respected and influential
Utilities Department
The City of Sugar Land serves about 40,000 accounts representing more than 110,000 people in a 43-square-mile service area. We are committed to meeting the needs of our growing community while providing reliable service to our customers.
The Utilities Department exists to produce and supply safe water for domestic use, uninterrupted wastewater collection/treatment services, solid waste services and stormwater management that satisfies the needs of all residential and commercial customers.
The team of 102 authorized FTEs, working with a budget of just over $46 million annually, accomplishes these goals through a team divided into eight major divisions:
Groundwater Treatment- treats and supplies safe drinking water to the community by managing 12 groundwater plants and elevated water tanks within 4 public water systems.
Surface Water Treatment Plant- treats and supplies safe drinking water to the community by managing a 11MGD surface water treatment plant.
Water Quality- provides laboratory services in sampling, analyzing, evaluating, reporting and consulting on City water quality and plant operational issues. The division also administers backflow prevention and industrial waste programs.
Water Resources Management- oversees the implementation of the City’s the Integrated Water Resources Plan, Groundwater Reduction Plan program, and water conservation program to ensure reliable water supplies for the future and promote efficient use of the community's resources throughpublic education campaigns and rebate programs.
Wastewater Facilities- responsible for operations and maintenance of the City’s 130+ lift stations and managing the contracts for operations of the City’s 4 wastewater treatment plants.
Customer Service/ Water Distribution and Wastewater Collection- responsible for handling customer requests and complaints and managing connects and disconnects; responsible for maintaining approximately 1,100 miles of water and sewer mains and appurtenances in the city, as well as installing new services.
Advanced Metering Infrastructure- the City is in the final stage of construction of an AMI system to remotely read the 40,000 connections.
Solid Waste and Stormwater- responsible for management of the residential solid waste contract, commercial solid waste license program, and recycling drop-off centers; implementation of the Stormwater Management Plan and education on the stormwater system and regulations, while promoting environmental stewardship.
The Position
Under the direction of the Director of Utilities, the Assistant Director of Utilities plans, directs and reviews the activities and operations of the Water/Wastewater Utilities Division, including long range water and infrastructure planning and CIP development. Key responsibilities include:
Directing the development of the divisional budget and ensure budget adherence throughout the year.
Ensuring efficient utilization of division resources to achieve maximum productivity and customer satisfaction.
Developing, recommending, and administering policies and programs to ensure legal compliance and sound financial practices are achieved.
Providing City management, City Council and Boards with quality, accurate, and timely information and/or recommendations for action at public meetings.
Participating in department- and city-wide process improvement and performance management efforts.
Establishing and maintaining a working environment conducive to positive morale, innovation, quality, creativity, and teamwork. Provide development opportunities, mentoring, and succession planning to attract and retain qualified employees.
Ideal Candidate
The ideal candidate should be an innovative, adaptable, and visionary leader with experience in building and maintaining relationships with City management, City Council and Boards, and the community. They must be committed to excellence and have a high standard of customer service, professionalism, and accountability, and have a track record of conveying organizational vision and delivering quality results.
The ideal candidate will have excellent communication and negotiation skills in situations that require considerable tact and judgment in response to customers, general public and contractors. They will have experience in strategic planning, capital improvement projects, and should possess financial knowledge to include fiscal planning, and budget management.
Qualifications
The preferred way to obtain the minimum knowledge, skills, and abilities to perform the essential duties and responsibilities of this position are listed below. The City reserves the right to allow substitutions if a candidate exceeds requirements in one area but may be deficient in another.
Education: Bachelor’s Degree from an accredited four-year college or university, with major course work in Civil or Environmental Engineering, Water Resource Planning, Business Administration, Public Administration, or a related field. A Master’s degree is preferred.
Experience: Five years of progressively responsible experience in the administration and planning of water utility operations, wastewater collection/treatment services, groundwater, surface water, and infrastructure management, which includes at least three years of significant supervisory or management experience.
Licenses: Professional Engineer (PE), and TCEQ Water and Wastewater Licensure are preferred. Must have a valid Texas Driver’s License or obtain one within three months of hire.
Compensation
The successful candidate will receive a highly competitive salary with an excellent benefits package that considers the candidate’s qualifications and track record of career success.
Sugar Land’s benefits and perks are available on your first day of employment, including: City-subsidized health benefits; life and disability insurance; 9 fixed holidays and up to 3 floating holidays each year; paid sick and vacation; 6 weeks of paid parental leave for new/growing families; a robust pension plan with TMRS, including the City’s 2:1 match of your 7% contribution; flexible schedules and work from home opportunities; a down-to-earth casual environment and dress code; and a positive team-oriented culture stemming from a long-term commitment to innovation and inclusion. You can even bring your dog and/or cat to work if they have a solid understanding of office decorum.
How to Apply
Applicants should forward a cover letter and resume to:
resumes@affionpublic.com Reference: COSADPWU
Affion Public PO Box 794 Hershey, PA 17033 888.321.4922 www.affionpublic.com
*The deadline to receive resumes is July 03, 2024*
The City of Sugar Land is an Equal Opportunity Employer and does not discriminate on the basis of race, color, national origin, religion, age, or disability in employment or the provision of services.
Jun 05, 2024
Full Time
Assistant Director of Public Works - Utilities
City of Sugar Land, TX
Please follow this link to view the full brochure: https://www.affionpublic.com/position/assistant-director-of-public-works-utilities/
About Sugar Land, TX
WE ARE TRAILBLAZERS! Relentless in Our Pursuit of Good so that Our Employees, Residents, and Businesses can Enjoy a Life Better than They Can Even Imagine.
Sugar Land has always been a trailblazing city - fearlessly forging new paths and surpassing expectations while delivering top-tier services to our residents. According to our last Citizen Satisfaction Survey, 95% of residents love calling Sugar Land home and 10% say that nothing would make their lives better than it already is.
A full-service municipality, Sugar Land provides the highest quality of affordable services to meet the needs of its residents. Master-planned communities and welcoming neighborhoods enhance home values and create a sense of belonging. The community offers outstanding schools, libraries, civic organizations, and other resources that make Sugar Land a great place to work, live, and raise a family. Sugar Land is rich in culture and one of the most diverse cities in the nation.
There’s plenty to do in beautiful Sugar Land including a world - class baseball park, several museums, and the Smart Financial Centre at Sugar Land – one of the nation’s top ranked entertainment venues. Festivals, outdoor activities, world-class dining, and much more offer something for everyone.
City Government
The City of Sugar Land operates under a visionary council-manager framework, spearheading a revolution in municipal leadership. At the helm of this transformative model is the City Manager, alongside an agile Executive Team, orchestrating the synergy of 917 Full-Time Equivalent (FTE) employees and stewarding a monumental $353 million fiscal year 2024 budget.
But what truly sets Sugar Land apart is its unwavering commitment to innovation and strategic foresight. The recently adopted budget is not merely a financial document; it is a manifesto of intention, meticulously crafted to harmonize with the city's eight strategic outcomes, as envisioned by the esteemed City Council:
Finance: strong and viable
Community: safe and secure
Economy: thriving and vibrant
Culture: dynamic and fun
People: welcoming and engaged
Infrastructure: strong and resilient
Transportation: connected and convenient
Government: respected and influential
Utilities Department
The City of Sugar Land serves about 40,000 accounts representing more than 110,000 people in a 43-square-mile service area. We are committed to meeting the needs of our growing community while providing reliable service to our customers.
The Utilities Department exists to produce and supply safe water for domestic use, uninterrupted wastewater collection/treatment services, solid waste services and stormwater management that satisfies the needs of all residential and commercial customers.
The team of 102 authorized FTEs, working with a budget of just over $46 million annually, accomplishes these goals through a team divided into eight major divisions:
Groundwater Treatment- treats and supplies safe drinking water to the community by managing 12 groundwater plants and elevated water tanks within 4 public water systems.
Surface Water Treatment Plant- treats and supplies safe drinking water to the community by managing a 11MGD surface water treatment plant.
Water Quality- provides laboratory services in sampling, analyzing, evaluating, reporting and consulting on City water quality and plant operational issues. The division also administers backflow prevention and industrial waste programs.
Water Resources Management- oversees the implementation of the City’s the Integrated Water Resources Plan, Groundwater Reduction Plan program, and water conservation program to ensure reliable water supplies for the future and promote efficient use of the community's resources throughpublic education campaigns and rebate programs.
Wastewater Facilities- responsible for operations and maintenance of the City’s 130+ lift stations and managing the contracts for operations of the City’s 4 wastewater treatment plants.
Customer Service/ Water Distribution and Wastewater Collection- responsible for handling customer requests and complaints and managing connects and disconnects; responsible for maintaining approximately 1,100 miles of water and sewer mains and appurtenances in the city, as well as installing new services.
Advanced Metering Infrastructure- the City is in the final stage of construction of an AMI system to remotely read the 40,000 connections.
Solid Waste and Stormwater- responsible for management of the residential solid waste contract, commercial solid waste license program, and recycling drop-off centers; implementation of the Stormwater Management Plan and education on the stormwater system and regulations, while promoting environmental stewardship.
The Position
Under the direction of the Director of Utilities, the Assistant Director of Utilities plans, directs and reviews the activities and operations of the Water/Wastewater Utilities Division, including long range water and infrastructure planning and CIP development. Key responsibilities include:
Directing the development of the divisional budget and ensure budget adherence throughout the year.
Ensuring efficient utilization of division resources to achieve maximum productivity and customer satisfaction.
Developing, recommending, and administering policies and programs to ensure legal compliance and sound financial practices are achieved.
Providing City management, City Council and Boards with quality, accurate, and timely information and/or recommendations for action at public meetings.
Participating in department- and city-wide process improvement and performance management efforts.
Establishing and maintaining a working environment conducive to positive morale, innovation, quality, creativity, and teamwork. Provide development opportunities, mentoring, and succession planning to attract and retain qualified employees.
Ideal Candidate
The ideal candidate should be an innovative, adaptable, and visionary leader with experience in building and maintaining relationships with City management, City Council and Boards, and the community. They must be committed to excellence and have a high standard of customer service, professionalism, and accountability, and have a track record of conveying organizational vision and delivering quality results.
The ideal candidate will have excellent communication and negotiation skills in situations that require considerable tact and judgment in response to customers, general public and contractors. They will have experience in strategic planning, capital improvement projects, and should possess financial knowledge to include fiscal planning, and budget management.
Qualifications
The preferred way to obtain the minimum knowledge, skills, and abilities to perform the essential duties and responsibilities of this position are listed below. The City reserves the right to allow substitutions if a candidate exceeds requirements in one area but may be deficient in another.
Education: Bachelor’s Degree from an accredited four-year college or university, with major course work in Civil or Environmental Engineering, Water Resource Planning, Business Administration, Public Administration, or a related field. A Master’s degree is preferred.
Experience: Five years of progressively responsible experience in the administration and planning of water utility operations, wastewater collection/treatment services, groundwater, surface water, and infrastructure management, which includes at least three years of significant supervisory or management experience.
Licenses: Professional Engineer (PE), and TCEQ Water and Wastewater Licensure are preferred. Must have a valid Texas Driver’s License or obtain one within three months of hire.
Compensation
The successful candidate will receive a highly competitive salary with an excellent benefits package that considers the candidate’s qualifications and track record of career success.
Sugar Land’s benefits and perks are available on your first day of employment, including: City-subsidized health benefits; life and disability insurance; 9 fixed holidays and up to 3 floating holidays each year; paid sick and vacation; 6 weeks of paid parental leave for new/growing families; a robust pension plan with TMRS, including the City’s 2:1 match of your 7% contribution; flexible schedules and work from home opportunities; a down-to-earth casual environment and dress code; and a positive team-oriented culture stemming from a long-term commitment to innovation and inclusion. You can even bring your dog and/or cat to work if they have a solid understanding of office decorum.
How to Apply
Applicants should forward a cover letter and resume to:
resumes@affionpublic.com Reference: COSADPWU
Affion Public PO Box 794 Hershey, PA 17033 888.321.4922 www.affionpublic.com
*The deadline to receive resumes is July 03, 2024*
The City of Sugar Land is an Equal Opportunity Employer and does not discriminate on the basis of race, color, national origin, religion, age, or disability in employment or the provision of services.
The City of Sandpoint is seeking a Public Works Director for this charming town of 10,000 located 45 minutes north of Couer D'Alene, Idaho. The town is known for its resort atmosphere and for offering a family-friendly community and active outdoor lifestyle on beautiful Lake Pend Oreille surrounded by the Selkirk and Cabinet Mountain ranges. The City operates with an annual 2024 budget of $52.97 million and a team of 121 FTEs.
THE PUBLIC WORKS DIRECTOR
The Public Works Director is an executive level position reporting to the Mayor with considerable latitude for independent judgment and initiative. The Director manages the Public Works Department with a 2024 budget of $20.7 million and a team of 33 FTEs. The 8 direct reports are the City/Civil Engineer; 2 Construction Managers; Water, Wastewater and Utilities Supervisors; Streets Supervisor; and an Administrative Assistant.
The Public Works Department oversees and manages Utilities (Water, Wastewater, Sewer Collections, and Water Distribution), Streets/Roads, Fiber, Solid Waste (contract with Waste Management), Stormwater, and Engineering Services (which has its own Professional Engineer).
The Public Works Director also serves as a City Engineer and performs professional engineering duties, including project and plan review and approval, project design and management, and providing technical support.
Due in large part to Sandpoint’s role as a regional commercial center and major tourist draw, the Director will be responsible for several exciting large-scale construction projects on the near-horizon, collaboration with other divisions in successfully managing new growth, providing professional and technical expertise in development of agreements with neighboring jurisdictions and communities for provision of City utilities, and leading a professional/technical staff forward to meet the needs of the future.
WHY APPLY
This is an excellent opportunity to help lead a stunningly beautiful and fast-growing community that has an engaged population, a highly collaborative and transparent organizational culture, and several complex challenges to prepare the community for the future. The City of Sandpoint is well-run, financially stable, and serves as the county seat of Bonner County. The organization is closely knit, collaborative, and committed to its mission of service to its customers while protecting the environment.
If you are a seasoned professional engineer with public sector experience and excited about managing growth, tackling interesting and varied professional challenges, leading a solid group of professionals, and working in a collaborative and supportive work environment—this may be the opportunity for you.
Jun 10, 2024
Full Time
The City of Sandpoint is seeking a Public Works Director for this charming town of 10,000 located 45 minutes north of Couer D'Alene, Idaho. The town is known for its resort atmosphere and for offering a family-friendly community and active outdoor lifestyle on beautiful Lake Pend Oreille surrounded by the Selkirk and Cabinet Mountain ranges. The City operates with an annual 2024 budget of $52.97 million and a team of 121 FTEs.
THE PUBLIC WORKS DIRECTOR
The Public Works Director is an executive level position reporting to the Mayor with considerable latitude for independent judgment and initiative. The Director manages the Public Works Department with a 2024 budget of $20.7 million and a team of 33 FTEs. The 8 direct reports are the City/Civil Engineer; 2 Construction Managers; Water, Wastewater and Utilities Supervisors; Streets Supervisor; and an Administrative Assistant.
The Public Works Department oversees and manages Utilities (Water, Wastewater, Sewer Collections, and Water Distribution), Streets/Roads, Fiber, Solid Waste (contract with Waste Management), Stormwater, and Engineering Services (which has its own Professional Engineer).
The Public Works Director also serves as a City Engineer and performs professional engineering duties, including project and plan review and approval, project design and management, and providing technical support.
Due in large part to Sandpoint’s role as a regional commercial center and major tourist draw, the Director will be responsible for several exciting large-scale construction projects on the near-horizon, collaboration with other divisions in successfully managing new growth, providing professional and technical expertise in development of agreements with neighboring jurisdictions and communities for provision of City utilities, and leading a professional/technical staff forward to meet the needs of the future.
WHY APPLY
This is an excellent opportunity to help lead a stunningly beautiful and fast-growing community that has an engaged population, a highly collaborative and transparent organizational culture, and several complex challenges to prepare the community for the future. The City of Sandpoint is well-run, financially stable, and serves as the county seat of Bonner County. The organization is closely knit, collaborative, and committed to its mission of service to its customers while protecting the environment.
If you are a seasoned professional engineer with public sector experience and excited about managing growth, tackling interesting and varied professional challenges, leading a solid group of professionals, and working in a collaborative and supportive work environment—this may be the opportunity for you.
City of Long Beach, CA
City of Long Beach, California, United States
DESCRIPTION T H E C O M M U N I T Y Ideally located on the Pacific Ocean south of Los Angeles and just west of Orange County, Long Beach is the seventh-largest city in the State of California. Offering all the world-class amenities of a large metropolitan city, coupled with its strong sense of community and pride, Long Beach is one of the most vibrant communities in the country. The City has been referred to as the “Most Diverse City” in the country by USA Today and one of the “Best Communities for Young People” two years in a row. With its ideal location in Southern California, year-round comfortable climate, healthy business environment, and far-ranging cultural pursuits, the City is alive with activity. Long Beach is home to an abundance of cultural and recreational options. Expansive beaches, three marinas, five golf courses, the Aquarium of the Pacific, the Queen Mary, and the annual Grand Prix of Long Beach serve to draw 6.5 million visitors a year. The City’s full-service commercial airport has preferred flight schedules, carriers, and overall accessibility that makes it the travel-friendly alternative to other Southern California airports. In addition, Los Angeles’ rail transit system, the most used light rail system in the country, connects the city to the entire region. Long Beach continues to make significant investments in its parks, beaches, streets, and other amenities (including a new city hall) indicative of the financial stability and health of the City. C I T Y G O V E R N M E N T Long Beach, a charter city formed in 1897, is governed by nine City Council Members elected by district and a city-wide elected Mayor. Other elected officials include the City Attorney, City Auditor, and City Prosecutor. The elected officials are elected to staggered four-year terms. The City Council appoints the City Manager and City Clerk. The City Manager is responsible for the efficient administration of all City departments, excluding those under the direction of a separately elected official, Board or Commission. Long Beach is one of only three cities in California with its own Health Department and one of the very few municipalities with its own Utilities Department (Water and Gas) and Energy Resources Departments. The City is supported by a FY 2024 total budget of approximately $3.3 billion with a General Fund budget of $719 million. More than 6,000 full and part-time employees support municipal operations with the vast majority being represented by twelve employee associations. To learn more about the City of Long Beach, go to: www.longbeach.gov . T H E D E P A R T M E N T The Department of Health and Human Services has been improving the health of the Long Beach community for over a century, and Long Beach is one of only three municipal health jurisdictions in the State of California, as well as one of three City homeless continuums of care in Los Angeles County. The Department recently received public health reaccreditation and works to address matters of public health and safety, including communicable disease, strengthening the public safety net, and equitable access to care. Of the Department’s $170 million budget, more than 80% comes from grant funding. The Department is overseen by the Director of Health and Human Services and has more than 55 programs serving the health and wellness of the City. It is organized into seven bureaus—Community Health, Communicable Disease and Emergency Response, Collective Impact, Environmental Health, Homeless Services, the Housing Authority, and Administrative and Financial Services. The Department operates its programs and services as efficiently and effectively as possible, using technology, innovation, and creativity to enhance the quality of services provided to the Long Beach community. EXAMPLES OF DUTIES T H E P O S I T I O N The Homeless Services Officer reports to the Manager of the Homeless Services Bureau. The position is responsible for the scheduling, direction, supervision, management, and direct provision of services from City staff, as well as leadership for the citywide homelessness response . The Division has a current staff of 40, with 6 direct reports to the Officer. This position is located at the Multi-Service Center and will manage overall operations of the Bureau’s Access & Site-Based programming. This position is located at the Multi-Service Center, 1301 West 12th Street, Long Beach, CA 90813. Reporting to the Homeless Services Bureau Manager, the Homeless Services Officer will manage overall operations of the Bureau’s Outreach and Field-Based programming. This position will assist in the development of Access Center and Problem-Solving Teams, building on the current momentum of interagency coordination and ensuring best practice models are developed and utilized by division staff. This includes integrated strategic planning for the Homeless Services Bureau’s programs divisions, coordination with the Long Beach and Los Angeles County Coordinated Entry Systems (CES), collaboration with City departments and County partners and management of staff and daily operations. The Officer will ensure data entry and compliance with HMIS (Homeless Management Information System), accurate and timely outcomes/reporting requirements and ensure the division meets established performance targets including quality improvement goals and objectives. The Access & Site-Based Services Officer will be responsible for ensuring direct staff support to the Long Beach CoC and CES Access Points, which assist in assessing and triaging people experiencing homelessness, and facilitating access to appropriate resources, based upon need, availability, and eligibility. Under the guidance of the Access & Site-Based Services Officer, Access Center & Problem-Solving teams will provide assessment, triage, information, referrals, supportive services, problem-solving and diversion, and access to resources to address emergent and basic needs (food and meals, hygiene and sanitation, transportation, storage, etc.). Additionally, the Access & Site-Based Services Officer will lead efforts to assess for, and coordinate access to interim and/or permanent housing for individuals experiencing homelessness. Specific duties include: Assists in the development of Access Center and Problem-Solving Teams, building on the current momentum of interagency coordination and ensuring best practice models are developed and utilized by division staff. This includes integrated strategic planning for the Homeless Services Bureau’s programs divisions, coordination with the Long Beach and Los Angeles County Coordinated Entry Systems (CES), collaboration with City departments and County partners and management of staff and daily operations; Ensures data entry and compliance with HMIS (Homeless Management Information System), accurate and timely outcomes/reporting requirements and ensure the division meets established performance targets including quality improvement goals and objectives; Directs staff operations within the Long Beach CoC and CES Access Points, which assist in assessing and triaging people experiencing homelessness, and facilitating access to appropriate resources, based upon need, availability, and eligibility. Under the guidance of the Access & Site-Based Services Officer, Access Center & Problem-Solving teams will provide assessment, triage, information, referrals, supportive services, problem-solving and diversion, and access to resources to address emergent and basic needs (food and meals, hygiene and sanitation, transportation, storage, etc.); Leads efforts to assess for, and coordinate access to interim and/or permanent housing for individuals experiencing homelessness; and Performs other duties as assigned. Placement within the salary range will be dependent upon factors such as qualifications, experience, and/or grant funding availability. T H E I D E A L C A N D I D A T E W I L L Understand the broad context and innovative practices related to the division’s efforts. Demonstrate the values of integrity, transparency, excellence, innovation, partnership, and teamwork. Provide strong leadership in a changing government environment, with strong working knowledge of public administration in municipal government, contract and grants management, program staff development, and political acumen. Have knowledge of the regulations governing the management and operations of programs, public and financial reporting requirements, auditing, and reviewing standards. Establish and maintain effective working relationships with staff, community partners, regulatory agencies, local officials, residents and boards, and the ability to develop and promote a culture of quality customer service. REQUIREMENTS TO FILE M I N I M U M R E Q U I R E M E N T S A Bachelor’s Degree from an accredited institution in Public Administration or Policy, Public Health, Social Work, Human Services, or a closely related field. Professional experience beyond the minimum qualifications may be substituted for education on a year-for-year basis. A minimum of five years of professional experience operating community programs with a minimum o f three years in a management/supervisory capacity. Valid motor vehicle operator license. (Required to obtain a California motor vehicle operator license within 6 months of employment if license is out of state. DMV K4 driver license information report required during onboarding if selected for position). DESIRABLE QUALIFICATIONS Master's Degree in Social Work, Public Administration, or a closely related field. Professional experience and knowledge of homeless services programs, funding, systems, and laws. PROFESSIONAL ATTRIBUTES Engaging, collaborative, and facilitative in nature and able to work well with Department staff in all positions and the community. Action and results oriented, innovative, strategic, and accepting of accountability. Energetic and willing to be hands on. Comfortable working in a complex public service organization with rapidly changing issues, needs, and challenges. An active listener and supportive team builder with strong interpersonal and communication skills. Supportive of a collaborative work culture that encourages and models a healthy work life balance. Works constructively in a culturally inclusive work environment and community. Furthermore, they will: Understand the broad context and innovative practices for addressing the needs of those experiencing homelessness. Embody the attributes of principled leadership; trusteeship, values, ethics, commitment, honesty, and vision. Be able to provide strong leadership in a changing government environment, with strong working knowledge of public administration in municipal government, contracts and grants management, program and staff development, and political acumen. Have knowledge of the regulations governing the management and operations of programs and public and financial reporting requirements, auditing, and reviewing standards. Be able to establish and maintain effective working relationships with staff, community partners, regulatory agencies, local officials, residents and Boards. Be able to develop and promote a culture of quality customer service. Understand the social determinants of health and opportunities for effective partnerships to impact areas outside of Homeless Services. SELECTION PROCEDURE A P P L I C A T I O N P R O C E S S This recruitment will close at 11:59PM PST, on Saturday, June 29, 2024 . T o be considered, applicants must submit a resume, cover letter, and proof of education (if substituting education for required experience) in PDF format. Applications will be reviewed for depth and breadth of experience, and for level and relatedness of education. The most qualified candidates will be invited to participate in further selection procedures. The selected candidate may be required to go through a background check and a physical examination prior to appointment. Applicants who do not meet the minimum requirements, including submission of all required attachments, will not be considered. For questions regarding this recruitment, please contact (562) 570-7915. E Q U A L O P P O R T U N I T Y The City of Long Beach is an Equal Opportunity Employer . We value and encourage diversity in our workforce. The City of Long Beach is committed to creating a workplace where every employee is valued for who they are. Having our workforce reflect the diversity of our community at various levels of the organization is a continuous goal embraced by our departments, management staff, and policymakers. To support efforts of fairness and diversity, City Leadership is committed to incorporating equity and inclusion into our work by supporting staff and community partners. We are committed to promoting transparency by publishing updated demographic information for employees, including workforce diversity data and pay by race and gender. The City of Long Beach will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You are not required to disclose your criminal history or participate in a background check until you receive a conditional job offer. If the City of Long Beach has concerns about a conviction that is directly related to the job after making a conditional job offer and conducting a background check, you will have the opportunity to explain the circumstances surrounding the conviction, provide evidence to mitigate concerns, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting https://calcivilrights.ca.gov/fair-chance-act The City of Long Beach intends to provide reasonable accommodations in accordance with the Americans with Disabilities Act of 1990 . If a special accommodation is desired, or if you would like to request this information in an alternative format, please call (562) 570-7915. For technical support with your governmentjobs.com application, please contact (855) 524-5627. The City of Long Beach offers its employees opportunities to grow personally and professionally.As a permanent employee, you are eligible to receive fringe benefits that include: Retirement: California Public Employees' Retirement System (PERS) defined benefit retirement plan, which is coordinated with Social Security. The benefit is 2.5% or 2.7% (depending on hire date) @55 for "Classic" members and 2% @62 for new members as defined by PEPRA, subject to the compensation limitations set by PERS. Both the City and the employee contributes toward CalPERS retirement contributions. The city also participates in Social Security. Health and Dental Insurance: The City offers the choice of HMO and PPO plans. The city pays major portion of the premium for employee and dependents depending on the health/ dental plan selected. Life Insurance: City-paid term life insurance policy equal to three (3) times annual salary to a maximum of $500,000. Disability Insurance: City-paid short-term and long-term disability insurance. Management Physical: Annual City-paid physical examination. Vacation: Twelve (12) vacation days after the first year of service; 15 days after four years, six months of service; 20 days after 19 years, six months of service. Executive Leave: Forty (40) hours Executive Leave per year. The City Manager has discretion to grant an additional 40 hours each year. Sick Leave : One day earned per month; unlimited accumulation; conversion upon retirement to cash credit toward health and/or dental insurance premiums, or to pension credits. Holidays: Eleven (11) designated holidays per year, plus four personal holidays to be used at the employee's discretion. Transportation Allowance: Monthly allowance is allocated by classifications below; Department Head $650.00 Deputy Director/Manager/Director (Harbor/Utilities) $550.00 Division Officer/Superintendent/ Chief of Staff / Administrator / Principal DCA $450.00 Assistant to Executive / Executive Assistant / Executive Secretary/ Executive Support Staff $300.00 Deferred Compensation Plan: Optional for employee contribution to a supplementary retirement savings program available through Mission Square Retirement formerly ICMA-RC Retirement Corporation). Classic CalPERS Members: The City will contribute a maximum of up to two percent (2%) of base salary* for all qualified Classic CalPERS members. Public Employees’ Pension Reform Act (PEPRA) CalPERS Members: Effective the second full pay period following City Council adoption, the City contribution will increase from two percent (2%) to three percent (3%) of base salary* for all qualified PEPRA CalPERS members. Flexible Spending Account (FSA): Optional election for employees to reduce taxable income for payment of allowable childcare or medical expenses. Flexible/Hybrid Work Schedule: Available (subject to City Manager approval). Paid Parental Leave: The City provides one hundred and sixty (160) hours of Paid Parental Leave at 100% of salary, for the birth, adoption or foster placement of a child, regardless of the gender, marital status or sexual orientation of the parent. Closing Date/Time: 6/29/2024 11:59 PM Pacific
May 31, 2024
Full Time
DESCRIPTION T H E C O M M U N I T Y Ideally located on the Pacific Ocean south of Los Angeles and just west of Orange County, Long Beach is the seventh-largest city in the State of California. Offering all the world-class amenities of a large metropolitan city, coupled with its strong sense of community and pride, Long Beach is one of the most vibrant communities in the country. The City has been referred to as the “Most Diverse City” in the country by USA Today and one of the “Best Communities for Young People” two years in a row. With its ideal location in Southern California, year-round comfortable climate, healthy business environment, and far-ranging cultural pursuits, the City is alive with activity. Long Beach is home to an abundance of cultural and recreational options. Expansive beaches, three marinas, five golf courses, the Aquarium of the Pacific, the Queen Mary, and the annual Grand Prix of Long Beach serve to draw 6.5 million visitors a year. The City’s full-service commercial airport has preferred flight schedules, carriers, and overall accessibility that makes it the travel-friendly alternative to other Southern California airports. In addition, Los Angeles’ rail transit system, the most used light rail system in the country, connects the city to the entire region. Long Beach continues to make significant investments in its parks, beaches, streets, and other amenities (including a new city hall) indicative of the financial stability and health of the City. C I T Y G O V E R N M E N T Long Beach, a charter city formed in 1897, is governed by nine City Council Members elected by district and a city-wide elected Mayor. Other elected officials include the City Attorney, City Auditor, and City Prosecutor. The elected officials are elected to staggered four-year terms. The City Council appoints the City Manager and City Clerk. The City Manager is responsible for the efficient administration of all City departments, excluding those under the direction of a separately elected official, Board or Commission. Long Beach is one of only three cities in California with its own Health Department and one of the very few municipalities with its own Utilities Department (Water and Gas) and Energy Resources Departments. The City is supported by a FY 2024 total budget of approximately $3.3 billion with a General Fund budget of $719 million. More than 6,000 full and part-time employees support municipal operations with the vast majority being represented by twelve employee associations. To learn more about the City of Long Beach, go to: www.longbeach.gov . T H E D E P A R T M E N T The Department of Health and Human Services has been improving the health of the Long Beach community for over a century, and Long Beach is one of only three municipal health jurisdictions in the State of California, as well as one of three City homeless continuums of care in Los Angeles County. The Department recently received public health reaccreditation and works to address matters of public health and safety, including communicable disease, strengthening the public safety net, and equitable access to care. Of the Department’s $170 million budget, more than 80% comes from grant funding. The Department is overseen by the Director of Health and Human Services and has more than 55 programs serving the health and wellness of the City. It is organized into seven bureaus—Community Health, Communicable Disease and Emergency Response, Collective Impact, Environmental Health, Homeless Services, the Housing Authority, and Administrative and Financial Services. The Department operates its programs and services as efficiently and effectively as possible, using technology, innovation, and creativity to enhance the quality of services provided to the Long Beach community. EXAMPLES OF DUTIES T H E P O S I T I O N The Homeless Services Officer reports to the Manager of the Homeless Services Bureau. The position is responsible for the scheduling, direction, supervision, management, and direct provision of services from City staff, as well as leadership for the citywide homelessness response . The Division has a current staff of 40, with 6 direct reports to the Officer. This position is located at the Multi-Service Center and will manage overall operations of the Bureau’s Access & Site-Based programming. This position is located at the Multi-Service Center, 1301 West 12th Street, Long Beach, CA 90813. Reporting to the Homeless Services Bureau Manager, the Homeless Services Officer will manage overall operations of the Bureau’s Outreach and Field-Based programming. This position will assist in the development of Access Center and Problem-Solving Teams, building on the current momentum of interagency coordination and ensuring best practice models are developed and utilized by division staff. This includes integrated strategic planning for the Homeless Services Bureau’s programs divisions, coordination with the Long Beach and Los Angeles County Coordinated Entry Systems (CES), collaboration with City departments and County partners and management of staff and daily operations. The Officer will ensure data entry and compliance with HMIS (Homeless Management Information System), accurate and timely outcomes/reporting requirements and ensure the division meets established performance targets including quality improvement goals and objectives. The Access & Site-Based Services Officer will be responsible for ensuring direct staff support to the Long Beach CoC and CES Access Points, which assist in assessing and triaging people experiencing homelessness, and facilitating access to appropriate resources, based upon need, availability, and eligibility. Under the guidance of the Access & Site-Based Services Officer, Access Center & Problem-Solving teams will provide assessment, triage, information, referrals, supportive services, problem-solving and diversion, and access to resources to address emergent and basic needs (food and meals, hygiene and sanitation, transportation, storage, etc.). Additionally, the Access & Site-Based Services Officer will lead efforts to assess for, and coordinate access to interim and/or permanent housing for individuals experiencing homelessness. Specific duties include: Assists in the development of Access Center and Problem-Solving Teams, building on the current momentum of interagency coordination and ensuring best practice models are developed and utilized by division staff. This includes integrated strategic planning for the Homeless Services Bureau’s programs divisions, coordination with the Long Beach and Los Angeles County Coordinated Entry Systems (CES), collaboration with City departments and County partners and management of staff and daily operations; Ensures data entry and compliance with HMIS (Homeless Management Information System), accurate and timely outcomes/reporting requirements and ensure the division meets established performance targets including quality improvement goals and objectives; Directs staff operations within the Long Beach CoC and CES Access Points, which assist in assessing and triaging people experiencing homelessness, and facilitating access to appropriate resources, based upon need, availability, and eligibility. Under the guidance of the Access & Site-Based Services Officer, Access Center & Problem-Solving teams will provide assessment, triage, information, referrals, supportive services, problem-solving and diversion, and access to resources to address emergent and basic needs (food and meals, hygiene and sanitation, transportation, storage, etc.); Leads efforts to assess for, and coordinate access to interim and/or permanent housing for individuals experiencing homelessness; and Performs other duties as assigned. Placement within the salary range will be dependent upon factors such as qualifications, experience, and/or grant funding availability. T H E I D E A L C A N D I D A T E W I L L Understand the broad context and innovative practices related to the division’s efforts. Demonstrate the values of integrity, transparency, excellence, innovation, partnership, and teamwork. Provide strong leadership in a changing government environment, with strong working knowledge of public administration in municipal government, contract and grants management, program staff development, and political acumen. Have knowledge of the regulations governing the management and operations of programs, public and financial reporting requirements, auditing, and reviewing standards. Establish and maintain effective working relationships with staff, community partners, regulatory agencies, local officials, residents and boards, and the ability to develop and promote a culture of quality customer service. REQUIREMENTS TO FILE M I N I M U M R E Q U I R E M E N T S A Bachelor’s Degree from an accredited institution in Public Administration or Policy, Public Health, Social Work, Human Services, or a closely related field. Professional experience beyond the minimum qualifications may be substituted for education on a year-for-year basis. A minimum of five years of professional experience operating community programs with a minimum o f three years in a management/supervisory capacity. Valid motor vehicle operator license. (Required to obtain a California motor vehicle operator license within 6 months of employment if license is out of state. DMV K4 driver license information report required during onboarding if selected for position). DESIRABLE QUALIFICATIONS Master's Degree in Social Work, Public Administration, or a closely related field. Professional experience and knowledge of homeless services programs, funding, systems, and laws. PROFESSIONAL ATTRIBUTES Engaging, collaborative, and facilitative in nature and able to work well with Department staff in all positions and the community. Action and results oriented, innovative, strategic, and accepting of accountability. Energetic and willing to be hands on. Comfortable working in a complex public service organization with rapidly changing issues, needs, and challenges. An active listener and supportive team builder with strong interpersonal and communication skills. Supportive of a collaborative work culture that encourages and models a healthy work life balance. Works constructively in a culturally inclusive work environment and community. Furthermore, they will: Understand the broad context and innovative practices for addressing the needs of those experiencing homelessness. Embody the attributes of principled leadership; trusteeship, values, ethics, commitment, honesty, and vision. Be able to provide strong leadership in a changing government environment, with strong working knowledge of public administration in municipal government, contracts and grants management, program and staff development, and political acumen. Have knowledge of the regulations governing the management and operations of programs and public and financial reporting requirements, auditing, and reviewing standards. Be able to establish and maintain effective working relationships with staff, community partners, regulatory agencies, local officials, residents and Boards. Be able to develop and promote a culture of quality customer service. Understand the social determinants of health and opportunities for effective partnerships to impact areas outside of Homeless Services. SELECTION PROCEDURE A P P L I C A T I O N P R O C E S S This recruitment will close at 11:59PM PST, on Saturday, June 29, 2024 . T o be considered, applicants must submit a resume, cover letter, and proof of education (if substituting education for required experience) in PDF format. Applications will be reviewed for depth and breadth of experience, and for level and relatedness of education. The most qualified candidates will be invited to participate in further selection procedures. The selected candidate may be required to go through a background check and a physical examination prior to appointment. Applicants who do not meet the minimum requirements, including submission of all required attachments, will not be considered. For questions regarding this recruitment, please contact (562) 570-7915. E Q U A L O P P O R T U N I T Y The City of Long Beach is an Equal Opportunity Employer . We value and encourage diversity in our workforce. The City of Long Beach is committed to creating a workplace where every employee is valued for who they are. Having our workforce reflect the diversity of our community at various levels of the organization is a continuous goal embraced by our departments, management staff, and policymakers. To support efforts of fairness and diversity, City Leadership is committed to incorporating equity and inclusion into our work by supporting staff and community partners. We are committed to promoting transparency by publishing updated demographic information for employees, including workforce diversity data and pay by race and gender. The City of Long Beach will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You are not required to disclose your criminal history or participate in a background check until you receive a conditional job offer. If the City of Long Beach has concerns about a conviction that is directly related to the job after making a conditional job offer and conducting a background check, you will have the opportunity to explain the circumstances surrounding the conviction, provide evidence to mitigate concerns, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting https://calcivilrights.ca.gov/fair-chance-act The City of Long Beach intends to provide reasonable accommodations in accordance with the Americans with Disabilities Act of 1990 . If a special accommodation is desired, or if you would like to request this information in an alternative format, please call (562) 570-7915. For technical support with your governmentjobs.com application, please contact (855) 524-5627. The City of Long Beach offers its employees opportunities to grow personally and professionally.As a permanent employee, you are eligible to receive fringe benefits that include: Retirement: California Public Employees' Retirement System (PERS) defined benefit retirement plan, which is coordinated with Social Security. The benefit is 2.5% or 2.7% (depending on hire date) @55 for "Classic" members and 2% @62 for new members as defined by PEPRA, subject to the compensation limitations set by PERS. Both the City and the employee contributes toward CalPERS retirement contributions. The city also participates in Social Security. Health and Dental Insurance: The City offers the choice of HMO and PPO plans. The city pays major portion of the premium for employee and dependents depending on the health/ dental plan selected. Life Insurance: City-paid term life insurance policy equal to three (3) times annual salary to a maximum of $500,000. Disability Insurance: City-paid short-term and long-term disability insurance. Management Physical: Annual City-paid physical examination. Vacation: Twelve (12) vacation days after the first year of service; 15 days after four years, six months of service; 20 days after 19 years, six months of service. Executive Leave: Forty (40) hours Executive Leave per year. The City Manager has discretion to grant an additional 40 hours each year. Sick Leave : One day earned per month; unlimited accumulation; conversion upon retirement to cash credit toward health and/or dental insurance premiums, or to pension credits. Holidays: Eleven (11) designated holidays per year, plus four personal holidays to be used at the employee's discretion. Transportation Allowance: Monthly allowance is allocated by classifications below; Department Head $650.00 Deputy Director/Manager/Director (Harbor/Utilities) $550.00 Division Officer/Superintendent/ Chief of Staff / Administrator / Principal DCA $450.00 Assistant to Executive / Executive Assistant / Executive Secretary/ Executive Support Staff $300.00 Deferred Compensation Plan: Optional for employee contribution to a supplementary retirement savings program available through Mission Square Retirement formerly ICMA-RC Retirement Corporation). Classic CalPERS Members: The City will contribute a maximum of up to two percent (2%) of base salary* for all qualified Classic CalPERS members. Public Employees’ Pension Reform Act (PEPRA) CalPERS Members: Effective the second full pay period following City Council adoption, the City contribution will increase from two percent (2%) to three percent (3%) of base salary* for all qualified PEPRA CalPERS members. Flexible Spending Account (FSA): Optional election for employees to reduce taxable income for payment of allowable childcare or medical expenses. Flexible/Hybrid Work Schedule: Available (subject to City Manager approval). Paid Parental Leave: The City provides one hundred and sixty (160) hours of Paid Parental Leave at 100% of salary, for the birth, adoption or foster placement of a child, regardless of the gender, marital status or sexual orientation of the parent. Closing Date/Time: 6/29/2024 11:59 PM Pacific
City of Long Beach, CA
City of Long Beach, California, United States
DESCRIPTION THE COMMUNITY Ideally located on the Pacific Ocean south of Los Angeles, adjacent to Orange County, the City of Long Beach, California (population 470,000) is frequently described as a series of strong, diverse interwoven smaller communities within a large city. Enjoying an ideal Southern California climate, Long Beach is home to an abundance of cultural and recreational options. The Long Beach Convention Center, Aquarium of the Pacific, Queen Mary, and the annual Acura Grand Prix of Long Beach, plus a wide variety of other attractions (two historic ranchos, three marinas, and five golf courses), serve to draw 6.5 million visitors a year. The City is also home to California State University, Long Beach and Long Beach City College. Cal State Long Beach is the second largest university in the state and was recently ranked the No. 3 best-value public college in the nation. Covering approximately 50 square miles, Long Beach is supported by a wide mix of industries with education, health and social services, manufacturing, retail trade, and professional services comprising the highest representation. Known for its livable and desirable neighborhoods, Long Beach was named by America’s Promise Alliance as one of the 100 Best Communities for Young People two years in a row. While it offers all the amenities of a large metropolis, many say Long Beach offers the added benefit of having maintained a strong sense of community and cohesiveness despite its growth. A superb climate, quality schools, a vibrant downtown, and a wide variety of neighborhoods help make Long Beach one of the most livable communities in the country. CITY GOVERNMENT Long Beach, a charter city formed in 1897, is governed by nine City Council Members elected by district and a city-wide elected Mayor. Other elected officials include the City Attorney, City Auditor, and City Prosecutor. The elected officials are elected to staggered four-year terms. The City Council appoints the City Manager and City Clerk. The City Manager is responsible for the efficient administration of all City departments, excluding those under the direction of a separately elected official, Board or Commission. Long Beach is one of only three cities in California with its own Health Department and one of the very few municipalities with its own Utilities Department (Water and Gas) and Energy Resources Departments. The City is supported by a FY 2024 total budget of approximately $3.3 billion, with a General Fund budget of $719 million. More than 6,000 full and part-time employees support municipal operations with the vast majority being represented by twelve employee associations. To learn more about the City of Long Beach, go to: www.longbeach.gov. THE DEPARTMENT The Department of Community Development delivers a wide variety of programs and services to help create and maintain more safe, sustainable, and livable neighborhoods. The department is comprised of five bureaus: Building and Safety, Code Enforcement, Housing and Neighborhood Services, Planning, and Administrative and Financial Services. Our staff of more than 200 works tirelessly to serve the community through an array of policies and programs, including land use and development, affordable housing, environment and historic preservation, neighborhood improvement, and construction standards and safety. We are dedicated to making a positive difference in our role to help transform Long Beach into a model urban community that honors its past and embraces the future. THE POSITION Under the general direction of the Director of Community Development, the LB Builds - ELM project manager will manage the functional and operational (i.e., non-technical) aspects and processes associated with the procurement and implementation of the City’s enterprise land management (ELM) system, including managing contractors providing procurement, general project management, and quality assurance services; supporting a three-tier governance structure; overseeing change management and training processes; communicating with and presenting to internal stakeholders including the City Manager, Mayor and Council, and external stakeholders, such as licensing and permitting customers and business organizations. This work involves leading and facilitating the Citywide integration of permitting and licensing processes and procedures; planning and coordinating the change management processes required to maximize staff’s positive reception and adoption of business operation changes; and collaborating and communicating with the City’s functional departments. The ideal candidate is a strategic thinker that can track and resolve the myriad of decisions that need to be made and issues to be resolved. A collaborative, active and engaged leadership style will be essential towards creating a positive, team-oriented environment to create a system that facilitates intra- and interdepartmental workflow and supports citywide functions and needs. This is not a permanent position but is structured for a four-year term and is an excellent opportunity for a mid-career or late-career professional to shape the City’s technology transformation impacting tens of thousands of customers per year obtaining permits and licenses across more than six city departments. EXAMPLES OF DUTIES Duties of this position include, but are not limited to: Advise the Directors of Community Development, Technology and Innovation, Financial Management and other departments on best practices in major software system replacement for the benefit of the city and its customers. Develop and articulate the overall vision for the ELM project as a mechanism to improve the customer experience and drive positive outcomes for the City and its customers. Communicate and infuse this vision across multiple departments, levels of management and internal and external stakeholders. In conjunction with the General Project Manager (contractor), prepare and regularly maintain a project management plan, and related documents including the project schedule, budget, resourcing, roles and responsibilities, risk register, issue, and dependency logs. In conjunction with the General Project Manager (contractor) and quality assurance contractor, proactively manage the performance of the solution vendor(s) during the project, in accordance with relevant contracts and the project schedule. Adhere to the governance structure and processes for the life of the project. Prepare executive-level project reports and regular project status reports on time. Present project status to the Project Steering Committee at each meeting and coordinate complete and accurate responses to all Steering Committee questions or directives. Coordinate processing of any vendor variations, for consideration and approval by the Steering Committee. Prepare and presenting activity and progress reports to the ERP Governance Board and the Executive Steering Team. Engage with all key stakeholders throughout the project lifecycle to achieve timely and desired outcomes, drive innovation and manage costs. Coordinate and lead the project team members to promote a positive customer service-oriented culture. Establish and manage a project risk register and escalate any issues that may impact the timely delivery of the project. Contribute to the ongoing development of project and demand processes and ensure alignment to resource delivery capabilities. Coordinate as part of the project all resource demands requested of GTC and prepare and present a forward-looking demand schedule. Work with GTC Directors and other stakeholders to establish demand priorities and work those priorities through the overall project planning. Ensure that sound change management practices are employed for both technical and organizational change. Coordinate the change management approval process with the project steering committee. Ensure that appropriate attention and resource is given to timeliness and quality of testing (particularly UAT). Develop and coordinate training, seminars, and workshops related to the implementation of the project. Identify process key success factors for improvement initiatives and implementation to agreed timelines. Ensure that project progress milestones and handover requirements are clearly agreed and documented. Ensure that the ELM system meets business requirements and goals, fulfilling user requirements, and identifying and resolving systems issues. Assist with contracts negotiations with ERP software and service providers as needed. Undertake such other responsibilities or tasks as are consistent with the position, as directed from time to time. The duties listed above are intended only as general illustrations of the various types of work that may be performed. Specific statements of duties not included does not exclude them from the position if the work is similar, related, or a logical assignment to the position. REQUIREMENTS TO FILE EDUCATION A Bachelor's Degree from an accredited college or university in Business, Public Administration, or a related field is required (proof of possession of a degree required at filling). P rofessional experience beyond the minimum qualifications may be substituted for education on a year-for-year basis. *Required documents, such as transcripts, degrees, certificates, or licenses, must be uploaded to the online application in PDF format at the time of filing. Any documents submitted must contain either the applicant's name or other identifying characteristics on the document. Proof of education for academic degrees should indicate the type of degree and date of degree conferral. Candidates who possess degrees or units from outside the United States must attach proof of educational equivalency at the time of filing. EXPERIENCE Five (5) years of paid, full time equivalent, increasingly responsible experience performing duties in the management and administration of public projects including vendor management, developing and presenting status reports such as timeframes, costs, deliverables, risks, and issues. Three (3) years of the required experience must have been gained in a supervisory or management capacity. ADDITIONAL REQUIREMENTS This individual need not be a software/IT professional but should be familiar with the use of permitting or licensing software used by local government. Excellent customer focus and demonstrated ability to work in complex business environments. Desirable previous experience in local government or the public sector. Desirable Project Management Professional (PMP) certification or other certifications such as PMBOK. Possession of a valid Class C Drivers License THE IDEAL CANDIDATE Excellent understanding of City processes and functions across multiple departments. Ability to seek consensus and resolve interdepartmental differences such that the City speaks to vendors and stakeholders with a single voice. Exceptional ability to communicate technical concepts in accessible language to a variety of audiences and to bridge the gap between technical specifications and organizational goals and priorities. Knowledge of and a clear understanding of good project management practices. Solid project management skills, effectively managing multiple small to large projects in a cross-functional environment. Strong analytical and problem-solving skills, along with good judgment. Demonstrated ability to effectively adapt to rapidly changing requirements and apply it to business needs. Proven ability to be able to work under stress, and flexibility to handle pressure coming from all directions simultaneously. Strong team-oriented interpersonal skills, and ability to effectively interface with a wide variety of people and roles. Strong vendor management and negotiation skills. Effectiveness in all aspects of core business skills, analysis, communication, writing, and negotiation. Ability to work calmly under pressure and to meet deadlines (this includes the ability to organize and implement several tasks concurrently and successfully meet deadlines). Prioritize, direct, and complete work in a stressful environment with significant attention to detail. Work effectively in a team-oriented, collaborative environment. Understand the organization’s goals and objectives. Communicate information and ideas in both technical and user-friendly language. SELECTION PROCEDURE This recruitment will close at 11:59 PM Pacific Time on Thursday, July 4th, 2024 . To be considered, please submit an online application, including a cover letter, resume, and proof of education (if qualifying with a degree) in PDF format . Applications that fail to include all necessary documents will be considered incomplete and will not be taken into consideration. Applications will be reviewed for depth and breadth of experience, and for level and relatedness of education. The most qualified candidates will be invited to participate in further selection procedures. The selected candidate may be required to go through a background check and a physical examination prior to appointment. For questions regarding this recruitment, please contact (562) 570-6913. The City of Long Beach is an Equal Opportunity Employer . We value and encourage diversity in our workforce. The City of Long Beach is committed to creating a workplace where every employee is valued for who they are. Having our workforce reflect the diversity of our community at various levels of the organization is a continuous goal embraced by our departments, management staff, and policymakers. To support efforts of fairness and diversity, City Leadership is committed to incorporating equity and inclusion into our work by supporting staff and community partners. We are committed to promoting transparency by publishing updated demographic information for employees, including workforce diversity data and pay by race and gender. The City of Long Beach will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act . You are not required to disclose your criminal history or participate in a background check until you receive a conditional job offer. If the City of Long Beach has concerns about a conviction that is directly related to the job after making a conditional job offer and conducting a background check, you will have the opportunity to explain the circumstances surrounding the conviction, provide evidence to mitigate concerns, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting https://calcivilrights.ca.gov/fair-chance-act The City of Long Beach intends to provide reasonable accommodations in accordance with the Americans with Disabilities Act of 1990. If a special accommodation is desired, or if you would like to request this information in an alternative format, please contact (562) 570-6913. For technical support with your governmentjobs.com application, please contact (855) 524-5627. The City of Long Beach offers its employees opportunities to grow personally and professionally.As a permanent employee, you are eligible to receive fringe benefits that include: Retirement: California Public Employees' Retirement System (PERS) defined benefit retirement plan, which is coordinated with Social Security. The benefit is 2.5% or 2.7% (depending on hire date) @55 for "Classic" members and 2% @62 for new members as defined by PEPRA, subject to the compensation limitations set by PERS. Both the City and the employee contributes toward CalPERS retirement contributions. The city also participates in Social Security. Health and Dental Insurance: The City offers the choice of HMO and PPO plans. The city pays major portion of the premium for employee and dependents depending on the health/ dental plan selected. Life Insurance: City-paid term life insurance policy equal to three (3) times annual salary to a maximum of $500,000. Disability Insurance: City-paid short-term and long-term disability insurance. Management Physical: Annual City-paid physical examination. Vacation: Twelve (12) vacation days after the first year of service; 15 days after four years, six months of service; 20 days after 19 years, six months of service. Executive Leave: Forty (40) hours Executive Leave per year. The City Manager has discretion to grant an additional 40 hours each year. Sick Leave : One day earned per month; unlimited accumulation; conversion upon retirement to cash credit toward health and/or dental insurance premiums, or to pension credits. Holidays: Eleven (11) designated holidays per year, plus four personal holidays to be used at the employee's discretion. Transportation Allowance: Monthly allowance is allocated by classifications below; Department Head $650.00 Deputy Director/Manager/Director (Harbor/Utilities) $550.00 Division Officer/Superintendent/ Chief of Staff / Administrator / Principal DCA $450.00 Assistant to Executive / Executive Assistant / Executive Secretary/ Executive Support Staff $300.00 Deferred Compensation Plan: Optional for employee contribution to a supplementary retirement savings program available through Mission Square Retirement formerly ICMA-RC Retirement Corporation). Classic CalPERS Members: The City will contribute a maximum of up to two percent (2%) of base salary* for all qualified Classic CalPERS members. Public Employees’ Pension Reform Act (PEPRA) CalPERS Members: Effective the second full pay period following City Council adoption, the City contribution will increase from two percent (2%) to three percent (3%) of base salary* for all qualified PEPRA CalPERS members. Flexible Spending Account (FSA): Optional election for employees to reduce taxable income for payment of allowable childcare or medical expenses. Flexible/Hybrid Work Schedule: Available (subject to City Manager approval). Paid Parental Leave: The City provides one hundred and sixty (160) hours of Paid Parental Leave at 100% of salary, for the birth, adoption or foster placement of a child, regardless of the gender, marital status or sexual orientation of the parent. Closing Date/Time: 7/4/2024 11:59 PM Pacific
Jun 05, 2024
Full Time
DESCRIPTION THE COMMUNITY Ideally located on the Pacific Ocean south of Los Angeles, adjacent to Orange County, the City of Long Beach, California (population 470,000) is frequently described as a series of strong, diverse interwoven smaller communities within a large city. Enjoying an ideal Southern California climate, Long Beach is home to an abundance of cultural and recreational options. The Long Beach Convention Center, Aquarium of the Pacific, Queen Mary, and the annual Acura Grand Prix of Long Beach, plus a wide variety of other attractions (two historic ranchos, three marinas, and five golf courses), serve to draw 6.5 million visitors a year. The City is also home to California State University, Long Beach and Long Beach City College. Cal State Long Beach is the second largest university in the state and was recently ranked the No. 3 best-value public college in the nation. Covering approximately 50 square miles, Long Beach is supported by a wide mix of industries with education, health and social services, manufacturing, retail trade, and professional services comprising the highest representation. Known for its livable and desirable neighborhoods, Long Beach was named by America’s Promise Alliance as one of the 100 Best Communities for Young People two years in a row. While it offers all the amenities of a large metropolis, many say Long Beach offers the added benefit of having maintained a strong sense of community and cohesiveness despite its growth. A superb climate, quality schools, a vibrant downtown, and a wide variety of neighborhoods help make Long Beach one of the most livable communities in the country. CITY GOVERNMENT Long Beach, a charter city formed in 1897, is governed by nine City Council Members elected by district and a city-wide elected Mayor. Other elected officials include the City Attorney, City Auditor, and City Prosecutor. The elected officials are elected to staggered four-year terms. The City Council appoints the City Manager and City Clerk. The City Manager is responsible for the efficient administration of all City departments, excluding those under the direction of a separately elected official, Board or Commission. Long Beach is one of only three cities in California with its own Health Department and one of the very few municipalities with its own Utilities Department (Water and Gas) and Energy Resources Departments. The City is supported by a FY 2024 total budget of approximately $3.3 billion, with a General Fund budget of $719 million. More than 6,000 full and part-time employees support municipal operations with the vast majority being represented by twelve employee associations. To learn more about the City of Long Beach, go to: www.longbeach.gov. THE DEPARTMENT The Department of Community Development delivers a wide variety of programs and services to help create and maintain more safe, sustainable, and livable neighborhoods. The department is comprised of five bureaus: Building and Safety, Code Enforcement, Housing and Neighborhood Services, Planning, and Administrative and Financial Services. Our staff of more than 200 works tirelessly to serve the community through an array of policies and programs, including land use and development, affordable housing, environment and historic preservation, neighborhood improvement, and construction standards and safety. We are dedicated to making a positive difference in our role to help transform Long Beach into a model urban community that honors its past and embraces the future. THE POSITION Under the general direction of the Director of Community Development, the LB Builds - ELM project manager will manage the functional and operational (i.e., non-technical) aspects and processes associated with the procurement and implementation of the City’s enterprise land management (ELM) system, including managing contractors providing procurement, general project management, and quality assurance services; supporting a three-tier governance structure; overseeing change management and training processes; communicating with and presenting to internal stakeholders including the City Manager, Mayor and Council, and external stakeholders, such as licensing and permitting customers and business organizations. This work involves leading and facilitating the Citywide integration of permitting and licensing processes and procedures; planning and coordinating the change management processes required to maximize staff’s positive reception and adoption of business operation changes; and collaborating and communicating with the City’s functional departments. The ideal candidate is a strategic thinker that can track and resolve the myriad of decisions that need to be made and issues to be resolved. A collaborative, active and engaged leadership style will be essential towards creating a positive, team-oriented environment to create a system that facilitates intra- and interdepartmental workflow and supports citywide functions and needs. This is not a permanent position but is structured for a four-year term and is an excellent opportunity for a mid-career or late-career professional to shape the City’s technology transformation impacting tens of thousands of customers per year obtaining permits and licenses across more than six city departments. EXAMPLES OF DUTIES Duties of this position include, but are not limited to: Advise the Directors of Community Development, Technology and Innovation, Financial Management and other departments on best practices in major software system replacement for the benefit of the city and its customers. Develop and articulate the overall vision for the ELM project as a mechanism to improve the customer experience and drive positive outcomes for the City and its customers. Communicate and infuse this vision across multiple departments, levels of management and internal and external stakeholders. In conjunction with the General Project Manager (contractor), prepare and regularly maintain a project management plan, and related documents including the project schedule, budget, resourcing, roles and responsibilities, risk register, issue, and dependency logs. In conjunction with the General Project Manager (contractor) and quality assurance contractor, proactively manage the performance of the solution vendor(s) during the project, in accordance with relevant contracts and the project schedule. Adhere to the governance structure and processes for the life of the project. Prepare executive-level project reports and regular project status reports on time. Present project status to the Project Steering Committee at each meeting and coordinate complete and accurate responses to all Steering Committee questions or directives. Coordinate processing of any vendor variations, for consideration and approval by the Steering Committee. Prepare and presenting activity and progress reports to the ERP Governance Board and the Executive Steering Team. Engage with all key stakeholders throughout the project lifecycle to achieve timely and desired outcomes, drive innovation and manage costs. Coordinate and lead the project team members to promote a positive customer service-oriented culture. Establish and manage a project risk register and escalate any issues that may impact the timely delivery of the project. Contribute to the ongoing development of project and demand processes and ensure alignment to resource delivery capabilities. Coordinate as part of the project all resource demands requested of GTC and prepare and present a forward-looking demand schedule. Work with GTC Directors and other stakeholders to establish demand priorities and work those priorities through the overall project planning. Ensure that sound change management practices are employed for both technical and organizational change. Coordinate the change management approval process with the project steering committee. Ensure that appropriate attention and resource is given to timeliness and quality of testing (particularly UAT). Develop and coordinate training, seminars, and workshops related to the implementation of the project. Identify process key success factors for improvement initiatives and implementation to agreed timelines. Ensure that project progress milestones and handover requirements are clearly agreed and documented. Ensure that the ELM system meets business requirements and goals, fulfilling user requirements, and identifying and resolving systems issues. Assist with contracts negotiations with ERP software and service providers as needed. Undertake such other responsibilities or tasks as are consistent with the position, as directed from time to time. The duties listed above are intended only as general illustrations of the various types of work that may be performed. Specific statements of duties not included does not exclude them from the position if the work is similar, related, or a logical assignment to the position. REQUIREMENTS TO FILE EDUCATION A Bachelor's Degree from an accredited college or university in Business, Public Administration, or a related field is required (proof of possession of a degree required at filling). P rofessional experience beyond the minimum qualifications may be substituted for education on a year-for-year basis. *Required documents, such as transcripts, degrees, certificates, or licenses, must be uploaded to the online application in PDF format at the time of filing. Any documents submitted must contain either the applicant's name or other identifying characteristics on the document. Proof of education for academic degrees should indicate the type of degree and date of degree conferral. Candidates who possess degrees or units from outside the United States must attach proof of educational equivalency at the time of filing. EXPERIENCE Five (5) years of paid, full time equivalent, increasingly responsible experience performing duties in the management and administration of public projects including vendor management, developing and presenting status reports such as timeframes, costs, deliverables, risks, and issues. Three (3) years of the required experience must have been gained in a supervisory or management capacity. ADDITIONAL REQUIREMENTS This individual need not be a software/IT professional but should be familiar with the use of permitting or licensing software used by local government. Excellent customer focus and demonstrated ability to work in complex business environments. Desirable previous experience in local government or the public sector. Desirable Project Management Professional (PMP) certification or other certifications such as PMBOK. Possession of a valid Class C Drivers License THE IDEAL CANDIDATE Excellent understanding of City processes and functions across multiple departments. Ability to seek consensus and resolve interdepartmental differences such that the City speaks to vendors and stakeholders with a single voice. Exceptional ability to communicate technical concepts in accessible language to a variety of audiences and to bridge the gap between technical specifications and organizational goals and priorities. Knowledge of and a clear understanding of good project management practices. Solid project management skills, effectively managing multiple small to large projects in a cross-functional environment. Strong analytical and problem-solving skills, along with good judgment. Demonstrated ability to effectively adapt to rapidly changing requirements and apply it to business needs. Proven ability to be able to work under stress, and flexibility to handle pressure coming from all directions simultaneously. Strong team-oriented interpersonal skills, and ability to effectively interface with a wide variety of people and roles. Strong vendor management and negotiation skills. Effectiveness in all aspects of core business skills, analysis, communication, writing, and negotiation. Ability to work calmly under pressure and to meet deadlines (this includes the ability to organize and implement several tasks concurrently and successfully meet deadlines). Prioritize, direct, and complete work in a stressful environment with significant attention to detail. Work effectively in a team-oriented, collaborative environment. Understand the organization’s goals and objectives. Communicate information and ideas in both technical and user-friendly language. SELECTION PROCEDURE This recruitment will close at 11:59 PM Pacific Time on Thursday, July 4th, 2024 . To be considered, please submit an online application, including a cover letter, resume, and proof of education (if qualifying with a degree) in PDF format . Applications that fail to include all necessary documents will be considered incomplete and will not be taken into consideration. Applications will be reviewed for depth and breadth of experience, and for level and relatedness of education. The most qualified candidates will be invited to participate in further selection procedures. The selected candidate may be required to go through a background check and a physical examination prior to appointment. For questions regarding this recruitment, please contact (562) 570-6913. The City of Long Beach is an Equal Opportunity Employer . We value and encourage diversity in our workforce. The City of Long Beach is committed to creating a workplace where every employee is valued for who they are. Having our workforce reflect the diversity of our community at various levels of the organization is a continuous goal embraced by our departments, management staff, and policymakers. To support efforts of fairness and diversity, City Leadership is committed to incorporating equity and inclusion into our work by supporting staff and community partners. We are committed to promoting transparency by publishing updated demographic information for employees, including workforce diversity data and pay by race and gender. The City of Long Beach will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act . You are not required to disclose your criminal history or participate in a background check until you receive a conditional job offer. If the City of Long Beach has concerns about a conviction that is directly related to the job after making a conditional job offer and conducting a background check, you will have the opportunity to explain the circumstances surrounding the conviction, provide evidence to mitigate concerns, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting https://calcivilrights.ca.gov/fair-chance-act The City of Long Beach intends to provide reasonable accommodations in accordance with the Americans with Disabilities Act of 1990. If a special accommodation is desired, or if you would like to request this information in an alternative format, please contact (562) 570-6913. For technical support with your governmentjobs.com application, please contact (855) 524-5627. The City of Long Beach offers its employees opportunities to grow personally and professionally.As a permanent employee, you are eligible to receive fringe benefits that include: Retirement: California Public Employees' Retirement System (PERS) defined benefit retirement plan, which is coordinated with Social Security. The benefit is 2.5% or 2.7% (depending on hire date) @55 for "Classic" members and 2% @62 for new members as defined by PEPRA, subject to the compensation limitations set by PERS. Both the City and the employee contributes toward CalPERS retirement contributions. The city also participates in Social Security. Health and Dental Insurance: The City offers the choice of HMO and PPO plans. The city pays major portion of the premium for employee and dependents depending on the health/ dental plan selected. Life Insurance: City-paid term life insurance policy equal to three (3) times annual salary to a maximum of $500,000. Disability Insurance: City-paid short-term and long-term disability insurance. Management Physical: Annual City-paid physical examination. Vacation: Twelve (12) vacation days after the first year of service; 15 days after four years, six months of service; 20 days after 19 years, six months of service. Executive Leave: Forty (40) hours Executive Leave per year. The City Manager has discretion to grant an additional 40 hours each year. Sick Leave : One day earned per month; unlimited accumulation; conversion upon retirement to cash credit toward health and/or dental insurance premiums, or to pension credits. Holidays: Eleven (11) designated holidays per year, plus four personal holidays to be used at the employee's discretion. Transportation Allowance: Monthly allowance is allocated by classifications below; Department Head $650.00 Deputy Director/Manager/Director (Harbor/Utilities) $550.00 Division Officer/Superintendent/ Chief of Staff / Administrator / Principal DCA $450.00 Assistant to Executive / Executive Assistant / Executive Secretary/ Executive Support Staff $300.00 Deferred Compensation Plan: Optional for employee contribution to a supplementary retirement savings program available through Mission Square Retirement formerly ICMA-RC Retirement Corporation). Classic CalPERS Members: The City will contribute a maximum of up to two percent (2%) of base salary* for all qualified Classic CalPERS members. Public Employees’ Pension Reform Act (PEPRA) CalPERS Members: Effective the second full pay period following City Council adoption, the City contribution will increase from two percent (2%) to three percent (3%) of base salary* for all qualified PEPRA CalPERS members. Flexible Spending Account (FSA): Optional election for employees to reduce taxable income for payment of allowable childcare or medical expenses. Flexible/Hybrid Work Schedule: Available (subject to City Manager approval). Paid Parental Leave: The City provides one hundred and sixty (160) hours of Paid Parental Leave at 100% of salary, for the birth, adoption or foster placement of a child, regardless of the gender, marital status or sexual orientation of the parent. Closing Date/Time: 7/4/2024 11:59 PM Pacific
City of Long Beach, CA
City of Long Beach, California, United States
DESCRIPTION THE COMMUNITY Ideally located on the Pacific Ocean south of Los Angeles, adjacent to Orange County, the City of Long Beach, California (population 470,000) is frequently described as a series of strong, diverse interwoven smaller communities within a large city. Enjoying an ideal Southern California climate, Long Beach is home to an abundance of cultural and recreational options. The Long Beach Convention Center, Aquarium of the Pacific, Queen Mary, and the annual Acura Grand Prix of Long Beach, plus a wide variety of other attractions (two historic ranchos, three marinas, and five golf courses), serve to draw 6.5 million visitors a year. The City is also home to California State University, Long Beach and Long Beach City College. Cal State Long Beach is the second largest university in the state and was recently ranked the No. 3 best-value public college in the nation. Covering approximately 50 square miles, Long Beach is supported by a wide mix of industries with education, health and social services, manufacturing, retail trade, and professional services comprising the highest representation. Known for its livable and desirable neighborhoods, Long Beach was named by America’s Promise Alliance as one of the 100 Best Communities for Young People two years in a row. While it offers all the amenities of a large metropolis, many say Long Beach offers the added benefit of having maintained a strong sense of community and cohesiveness despite its growth. A superb climate, quality schools, a vibrant downtown, and a wide variety of neighborhoods help make Long Beach one of the most livable communities in the country. CITY GOVERNMENT Long Beach, a charter city formed in 1897, is governed by nine City Council Members elected by district and a city-wide elected Mayor. Other elected officials include the City Attorney, City Auditor, and City Prosecutor. The elected officials are elected to staggered four-year terms. The City Council appoints the City Manager and City Clerk. The City Manager is responsible for the efficient administration of all City departments, excluding those under the direction of a separately elected official, Board or Commission. Long Beach is one of only three cities in California with its own Health Department and one of the very few municipalities with its own Utilities Department (Water and Gas) and Energy Resources Departments. The City is supported by a FY 2024 total budget of approximately $3.3 billion, with a General Fund budget of $719 million. More than 6,000 full and part-time employees support municipal operations with the vast majority being represented by twelve employee associations. To learn more about the City of Long Beach, go to: www.longbeach.gov. THE DEPARTMENT The Department of Community Development delivers a wide variety of programs and services to help create and maintain more safe, sustainable, and livable neighborhoods. The department is comprised of five bureaus: Building and Safety, Code Enforcement, Housing and Neighborhood Services, Planning, and Administrative and Financial Services. Our staff of more than 200 works tirelessly to serve the community through an array of policies and programs, including land use and development, affordable housing, environment and historic preservation, neighborhood improvement, and construction standards and safety. We are dedicated to making a positive difference in our role to help transform Long Beach into a model urban community that honors its past and embraces the future. THE POSITION The Bureau Manager of Administrative and Financial Services is responsible for overseeing two divisions. Within the Financial Services Division , they will work on facilitating, establishing, and overseeing financial management activities, accounting, budgeting, staffing, procurement, and monitor internal control systems and processes. In addition, they will oversee the Administrative Services Division, where they will be responsible for personnel management of the department which includes recruiting, employee relations, performance management, among other personnel duties. In this capacity, the Bureau Manager will support the Deputy Director to improve existing financial and administrative processes to ensure operational needs are met. EXAMPLES OF DUTIES Duties of this position include, but are not limited to: Establish, implement, and oversee sound financial management, accounting, budgeting, staffing, procurement, and monitoring of internal control systems and processes for the department. Establish, implement, and oversee sound personnel management of the department, including recruitment, employee relations, performance management, training and professional development, leave implementation, return-to-work coordination, payroll and safety. Recommend strategies to the Deputy Director and Director for implementing new and improving existing financial and administrative processes, packaging the department’s annual budget to improve the department’s operations through maximum number of approvals, and responding to internal and external audits. Carryout the activities required of the Successor Agency to wind down the activities of the former redevelopment agency, including preparation of the annual ROPS, validation of the annual reporting for outstanding bonded indebtedness, and ensuring timely payment of obligations. Activities are completed in the context of minimizing the expenses of the City while maximizing its revenues. Ensure the department’s office environment and equipment are well-maintained, attractive, and meet the operational needs of the department’s employees and customers. Supervises three direct reports and ten indirect reports. REQUIREMENTS TO FILE EDUCATION A Bachelor's Degree from an accredited college or university in Business, Public Administration, or a related field is required (proof of possession of a degree required at filling). P rofessional experience beyond the minimum qualifications may be substituted for education on a year-for-year basis. *Required documents, such as transcripts, degrees, certificates, or licenses, must be uploaded to the online application in PDF format at the time of filing. Any documents submitted must contain either the applicant's name or other identifying characteristics on the document. Proof of education for academic degrees should indicate the type of degree and date of degree conferral. Candidates who possess degrees or units from outside the United States must attach proof of educational equivalency at the time of filing. EXPERIENCE Five (5) years of paid, full time equivalent, increasingly responsible experience performing duties in the management and administration of personnel and financial duties for a local government including vendor management, procurement, budgeting, accounting and closing, recruitment, hiring and oversight of personnel activities, compliance, reporting as well as strategic support of senior management staff. Three (3) years of the required experience must have been gained in a supervisory or management capacity. ADDITIONAL REQUIREMENTS Possession of a valid Class C Drivers License SELECTION PROCEDURE This recruitment will close at 11:59 PM Pacific Time on Wednesday, July 3rd, 2024 . To be considered, please submit an online application, including a cover letter, resume, and proof of education (if qualifying with a degree) in PDF format. Applications that fail to include all necessary documents will be considered incomplete and will not be taken into consideration. Applications will be reviewed for depth and breadth of experience, and for level and relatedness of education. The most qualified candidates will be invited to participate in further selection procedures. The selected candidate may be required to go through a background check and a physical examination prior to appointment. For questions regarding this recruitment, please contact (562) 570-7287. The City of Long Beach is an Equal Opportunity Employer . We value and encourage diversity in our workforce. The City of Long Beach is committed to creating a workplace where every employee is valued for who they are. Having our workforce reflect the diversity of our community at various levels of the organization is a continuous goal embraced by our departments, management staff, and policymakers. To support efforts of fairness and diversity, City Leadership is committed to incorporating equity and inclusion into our work by supporting staff and community partners. We are committed to promoting transparency by publishing updated demographic information for employees, including workforce diversity data and pay by race and gender. The City of Long Beach will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act . You are not required to disclose your criminal history or participate in a background check until you receive a conditional job offer. If the City of Long Beach has concerns about a conviction that is directly related to the job after making a conditional job offer and conducting a background check, you will have the opportunity to explain the circumstances surrounding the conviction, provide evidence to mitigate concerns, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting https://calcivilrights.ca.gov/fair-chance-act The City of Long Beach intends to provide reasonable accommodations in accordance with the Americans with Disabilities Act of 1990. If a special accommodation is desired, or if you would like to request this information in an alternative format, please contact (562) 570-7287. For technical support with your governmentjobs.com application, please contact (855) 524-5627. The City of Long Beach offers its employees opportunities to grow personally and professionally.As a permanent employee, you are eligible to receive fringe benefits that include: Retirement: California Public Employees' Retirement System (PERS) defined benefit retirement plan, which is coordinated with Social Security. The benefit is 2.5% or 2.7% (depending on hire date) @55 for "Classic" members and 2% @62 for new members as defined by PEPRA, subject to the compensation limitations set by PERS. Both the City and the employee contributes toward CalPERS retirement contributions. The city also participates in Social Security. Health and Dental Insurance: The City offers the choice of HMO and PPO plans. The city pays major portion of the premium for employee and dependents depending on the health/ dental plan selected. Life Insurance: City-paid term life insurance policy equal to three (3) times annual salary to a maximum of $500,000. Disability Insurance: City-paid short-term and long-term disability insurance. Management Physical: Annual City-paid physical examination. Vacation: Twelve (12) vacation days after the first year of service; 15 days after four years, six months of service; 20 days after 19 years, six months of service. Executive Leave: Forty (40) hours Executive Leave per year. The City Manager has discretion to grant an additional 40 hours each year. Sick Leave : One day earned per month; unlimited accumulation; conversion upon retirement to cash credit toward health and/or dental insurance premiums, or to pension credits. Holidays: Eleven (11) designated holidays per year, plus four personal holidays to be used at the employee's discretion. Transportation Allowance: Monthly allowance is allocated by classifications below; Department Head $650.00 Deputy Director/Manager/Director (Harbor/Utilities) $550.00 Division Officer/Superintendent/ Chief of Staff / Administrator / Principal DCA $450.00 Assistant to Executive / Executive Assistant / Executive Secretary/ Executive Support Staff $300.00 Deferred Compensation Plan: Optional for employee contribution to a supplementary retirement savings program available through Mission Square Retirement formerly ICMA-RC Retirement Corporation). Classic CalPERS Members: The City will contribute a maximum of up to two percent (2%) of base salary* for all qualified Classic CalPERS members. Public Employees’ Pension Reform Act (PEPRA) CalPERS Members: Effective the second full pay period following City Council adoption, the City contribution will increase from two percent (2%) to three percent (3%) of base salary* for all qualified PEPRA CalPERS members. Flexible Spending Account (FSA): Optional election for employees to reduce taxable income for payment of allowable childcare or medical expenses. Flexible/Hybrid Work Schedule: Available (subject to City Manager approval). Paid Parental Leave: The City provides one hundred and sixty (160) hours of Paid Parental Leave at 100% of salary, for the birth, adoption or foster placement of a child, regardless of the gender, marital status or sexual orientation of the parent. Closing Date/Time: 7/3/2024 11:59 PM Pacific
Jun 04, 2024
Full Time
DESCRIPTION THE COMMUNITY Ideally located on the Pacific Ocean south of Los Angeles, adjacent to Orange County, the City of Long Beach, California (population 470,000) is frequently described as a series of strong, diverse interwoven smaller communities within a large city. Enjoying an ideal Southern California climate, Long Beach is home to an abundance of cultural and recreational options. The Long Beach Convention Center, Aquarium of the Pacific, Queen Mary, and the annual Acura Grand Prix of Long Beach, plus a wide variety of other attractions (two historic ranchos, three marinas, and five golf courses), serve to draw 6.5 million visitors a year. The City is also home to California State University, Long Beach and Long Beach City College. Cal State Long Beach is the second largest university in the state and was recently ranked the No. 3 best-value public college in the nation. Covering approximately 50 square miles, Long Beach is supported by a wide mix of industries with education, health and social services, manufacturing, retail trade, and professional services comprising the highest representation. Known for its livable and desirable neighborhoods, Long Beach was named by America’s Promise Alliance as one of the 100 Best Communities for Young People two years in a row. While it offers all the amenities of a large metropolis, many say Long Beach offers the added benefit of having maintained a strong sense of community and cohesiveness despite its growth. A superb climate, quality schools, a vibrant downtown, and a wide variety of neighborhoods help make Long Beach one of the most livable communities in the country. CITY GOVERNMENT Long Beach, a charter city formed in 1897, is governed by nine City Council Members elected by district and a city-wide elected Mayor. Other elected officials include the City Attorney, City Auditor, and City Prosecutor. The elected officials are elected to staggered four-year terms. The City Council appoints the City Manager and City Clerk. The City Manager is responsible for the efficient administration of all City departments, excluding those under the direction of a separately elected official, Board or Commission. Long Beach is one of only three cities in California with its own Health Department and one of the very few municipalities with its own Utilities Department (Water and Gas) and Energy Resources Departments. The City is supported by a FY 2024 total budget of approximately $3.3 billion, with a General Fund budget of $719 million. More than 6,000 full and part-time employees support municipal operations with the vast majority being represented by twelve employee associations. To learn more about the City of Long Beach, go to: www.longbeach.gov. THE DEPARTMENT The Department of Community Development delivers a wide variety of programs and services to help create and maintain more safe, sustainable, and livable neighborhoods. The department is comprised of five bureaus: Building and Safety, Code Enforcement, Housing and Neighborhood Services, Planning, and Administrative and Financial Services. Our staff of more than 200 works tirelessly to serve the community through an array of policies and programs, including land use and development, affordable housing, environment and historic preservation, neighborhood improvement, and construction standards and safety. We are dedicated to making a positive difference in our role to help transform Long Beach into a model urban community that honors its past and embraces the future. THE POSITION The Bureau Manager of Administrative and Financial Services is responsible for overseeing two divisions. Within the Financial Services Division , they will work on facilitating, establishing, and overseeing financial management activities, accounting, budgeting, staffing, procurement, and monitor internal control systems and processes. In addition, they will oversee the Administrative Services Division, where they will be responsible for personnel management of the department which includes recruiting, employee relations, performance management, among other personnel duties. In this capacity, the Bureau Manager will support the Deputy Director to improve existing financial and administrative processes to ensure operational needs are met. EXAMPLES OF DUTIES Duties of this position include, but are not limited to: Establish, implement, and oversee sound financial management, accounting, budgeting, staffing, procurement, and monitoring of internal control systems and processes for the department. Establish, implement, and oversee sound personnel management of the department, including recruitment, employee relations, performance management, training and professional development, leave implementation, return-to-work coordination, payroll and safety. Recommend strategies to the Deputy Director and Director for implementing new and improving existing financial and administrative processes, packaging the department’s annual budget to improve the department’s operations through maximum number of approvals, and responding to internal and external audits. Carryout the activities required of the Successor Agency to wind down the activities of the former redevelopment agency, including preparation of the annual ROPS, validation of the annual reporting for outstanding bonded indebtedness, and ensuring timely payment of obligations. Activities are completed in the context of minimizing the expenses of the City while maximizing its revenues. Ensure the department’s office environment and equipment are well-maintained, attractive, and meet the operational needs of the department’s employees and customers. Supervises three direct reports and ten indirect reports. REQUIREMENTS TO FILE EDUCATION A Bachelor's Degree from an accredited college or university in Business, Public Administration, or a related field is required (proof of possession of a degree required at filling). P rofessional experience beyond the minimum qualifications may be substituted for education on a year-for-year basis. *Required documents, such as transcripts, degrees, certificates, or licenses, must be uploaded to the online application in PDF format at the time of filing. Any documents submitted must contain either the applicant's name or other identifying characteristics on the document. Proof of education for academic degrees should indicate the type of degree and date of degree conferral. Candidates who possess degrees or units from outside the United States must attach proof of educational equivalency at the time of filing. EXPERIENCE Five (5) years of paid, full time equivalent, increasingly responsible experience performing duties in the management and administration of personnel and financial duties for a local government including vendor management, procurement, budgeting, accounting and closing, recruitment, hiring and oversight of personnel activities, compliance, reporting as well as strategic support of senior management staff. Three (3) years of the required experience must have been gained in a supervisory or management capacity. ADDITIONAL REQUIREMENTS Possession of a valid Class C Drivers License SELECTION PROCEDURE This recruitment will close at 11:59 PM Pacific Time on Wednesday, July 3rd, 2024 . To be considered, please submit an online application, including a cover letter, resume, and proof of education (if qualifying with a degree) in PDF format. Applications that fail to include all necessary documents will be considered incomplete and will not be taken into consideration. Applications will be reviewed for depth and breadth of experience, and for level and relatedness of education. The most qualified candidates will be invited to participate in further selection procedures. The selected candidate may be required to go through a background check and a physical examination prior to appointment. For questions regarding this recruitment, please contact (562) 570-7287. The City of Long Beach is an Equal Opportunity Employer . We value and encourage diversity in our workforce. The City of Long Beach is committed to creating a workplace where every employee is valued for who they are. Having our workforce reflect the diversity of our community at various levels of the organization is a continuous goal embraced by our departments, management staff, and policymakers. To support efforts of fairness and diversity, City Leadership is committed to incorporating equity and inclusion into our work by supporting staff and community partners. We are committed to promoting transparency by publishing updated demographic information for employees, including workforce diversity data and pay by race and gender. The City of Long Beach will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act . You are not required to disclose your criminal history or participate in a background check until you receive a conditional job offer. If the City of Long Beach has concerns about a conviction that is directly related to the job after making a conditional job offer and conducting a background check, you will have the opportunity to explain the circumstances surrounding the conviction, provide evidence to mitigate concerns, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting https://calcivilrights.ca.gov/fair-chance-act The City of Long Beach intends to provide reasonable accommodations in accordance with the Americans with Disabilities Act of 1990. If a special accommodation is desired, or if you would like to request this information in an alternative format, please contact (562) 570-7287. For technical support with your governmentjobs.com application, please contact (855) 524-5627. The City of Long Beach offers its employees opportunities to grow personally and professionally.As a permanent employee, you are eligible to receive fringe benefits that include: Retirement: California Public Employees' Retirement System (PERS) defined benefit retirement plan, which is coordinated with Social Security. The benefit is 2.5% or 2.7% (depending on hire date) @55 for "Classic" members and 2% @62 for new members as defined by PEPRA, subject to the compensation limitations set by PERS. Both the City and the employee contributes toward CalPERS retirement contributions. The city also participates in Social Security. Health and Dental Insurance: The City offers the choice of HMO and PPO plans. The city pays major portion of the premium for employee and dependents depending on the health/ dental plan selected. Life Insurance: City-paid term life insurance policy equal to three (3) times annual salary to a maximum of $500,000. Disability Insurance: City-paid short-term and long-term disability insurance. Management Physical: Annual City-paid physical examination. Vacation: Twelve (12) vacation days after the first year of service; 15 days after four years, six months of service; 20 days after 19 years, six months of service. Executive Leave: Forty (40) hours Executive Leave per year. The City Manager has discretion to grant an additional 40 hours each year. Sick Leave : One day earned per month; unlimited accumulation; conversion upon retirement to cash credit toward health and/or dental insurance premiums, or to pension credits. Holidays: Eleven (11) designated holidays per year, plus four personal holidays to be used at the employee's discretion. Transportation Allowance: Monthly allowance is allocated by classifications below; Department Head $650.00 Deputy Director/Manager/Director (Harbor/Utilities) $550.00 Division Officer/Superintendent/ Chief of Staff / Administrator / Principal DCA $450.00 Assistant to Executive / Executive Assistant / Executive Secretary/ Executive Support Staff $300.00 Deferred Compensation Plan: Optional for employee contribution to a supplementary retirement savings program available through Mission Square Retirement formerly ICMA-RC Retirement Corporation). Classic CalPERS Members: The City will contribute a maximum of up to two percent (2%) of base salary* for all qualified Classic CalPERS members. Public Employees’ Pension Reform Act (PEPRA) CalPERS Members: Effective the second full pay period following City Council adoption, the City contribution will increase from two percent (2%) to three percent (3%) of base salary* for all qualified PEPRA CalPERS members. Flexible Spending Account (FSA): Optional election for employees to reduce taxable income for payment of allowable childcare or medical expenses. Flexible/Hybrid Work Schedule: Available (subject to City Manager approval). Paid Parental Leave: The City provides one hundred and sixty (160) hours of Paid Parental Leave at 100% of salary, for the birth, adoption or foster placement of a child, regardless of the gender, marital status or sexual orientation of the parent. Closing Date/Time: 7/3/2024 11:59 PM Pacific
City of Kennewick, WA
Kennewick, WA, United States
Description First review after 3 weeks - after 5/29/2024 CORE VALUE STATEMENT The City of Kennewick will provide excellent public service and ensure the safety and wellbeing of our community and one another through the empowerment of each employee. We value integrity, inclusiveness, stewardship and communication. We are accountable to our community for innovative and collaborative efforts that anticipate needs, leverage resources and deliver solutions. SAFETY STATEMENT We expect our employees to ensure compliance with all applicable safety practices and policies, including those established by OSHA/DOSH regulations and by the City’s Accident Prevention Plan. This includes but is not limited to actively identifying and correcting potential hazards that may affect employee and public safety, including those identified by co-workers. Leading by example to promote a positive culture of workplace safety through everyday action; emphasizing safe completion of work throughout all aspects of developing and carrying out work plans. CLASSIFICATION SUMMARY Under general direction of the Information Technology (IT) Director, the IT Operations and Infrastructure Supervisor is accountable and responsible for ensuring high quality, consistent technical Customer Support based on “Best Practice” (ITIL) methodology. This position is responsible for supervision of customer service operations, IT service desk staff and assignments, desktop support, audio/visual systems and staff, network and server operations, identity management and infrastructure operations. This position serves as a senior technical resource and assesses user requirements, recommends/executes technological solutions, ensures a high level of operational readiness, evaluates changing computer and communication technology with respect to its potential application to the City, responds to information systems outages and incidents, and performs other related duties as required. This position ensures that the City’s end users are receiving the appropriate assistance, and effective/efficient support of the City’s desktop computing environment. Manages all procedures related to the identification, prioritization, and resolution of end user help requests, and the monitoring, tracking, and coordination of Service Desk functions. Acts as a major contributor to problem resolution by managing in-person, hands-on support to end users at the desktop level. Supervises and evaluates the performance of assigned staff. Works closely with the IT Software Support Supervisor, IT Assistant Manager and IT Director to identify, recommend, develop, implement and support cost-effective solutions for all aspects of the City, and may be required to serve as the IT Director in his/her absence as assigned. This is a single position classification. It is not part of a series. WORK SCHEDULE The initial work schedule for this classification will be full-time, Monday through Friday. An alternative "flex" schedule may be agreed upon after hire and determined by the employee and IT Director. Early mornings, evenings and weekend work may be occasionally required. Overtime may be occasionally required. This position shares responsibility, on a scheduled basis, to provide after-hours support. This classification is exempt under the FLSA. Examples of Work Performed (Illustrative Only) The following list reflects the essential job duties and responsibilities of this classification, but should not be considered all-inclusive. The incumbent will be expected to perform other related duties as assigned. Plans, organizes and maintains all computer systems within the City, including data networks, virtual and cloud server environments, identity management, cybersecurity systems, business information systems and public safety systems. Develop and continually evolve the Service Desk strategy, based on knowledge of organizational objectives and other factors. Works positively and constructively with relevant stakeholders and the team to carefully plan, design and deploy with continual improvements to service quality in a highly technical and demanding environment. Supervises all IT service desk operations and serves as escalation contact. Manage the assessment, tracking, and prioritization of all incoming service requests per the Service Request process. Ensure requests are directed to the correct process for handling and assigned to appropriate resource for resolution. Ensure all service management process are documented, maintained and adhered to. Review, analyze and report on all key performance indicators for each IT Service Management (ITSM) processes and identify trends in call center issues. Develop reporting method appropriate for the following audiences: 1) Executive staff, 2) IT Management staff, 3) IT staff, and 4) customers. Assist with building and maintaining the IT Service Catalog listing all IT services, their respective Business Importance Level, key-performance indicators for each service, reporting of service delivery, and plans to improve service in identified. Establish and maintain the Service Level Management process using a life-cycle approach per the ITSM best practice. Develops and maintains up-to-date documentation supporting assigned and related areas of responsibility. This includes network diagrams, procedures and steps for equipment setup, standard operating procedures, and inventory records. Identify multiple methods to interact with customers and solicit feedback to assist in identifying areas of process improvement to support core agency needs. Create vision and leadership around IT Service Management (ITSM) principles and processes as described by ITIL. Manage resources to ensure consistent level of service and effective service delivery. Identify shared service and other alternative approaches to improving IT service delivery. Develop and implement all functional policies and procedures, including those for desktop systems, standards, purchasing and service provisions; analyzes existing operations and makes recommendations for the improvement and growth of the desktop computing infrastructure and IT systems. Research and investigate new computer hardware for the City’s computing environment to improve service and reduce costs. Manage the replacement, deployment, monitoring, maintenance, development, upgrade and support of IT systems, including PCs, desktop operating systems and associated hardware. Approves purchase of equipment and supplies in order to meet operational requirements of the City. Manages the procurement of goods and services required to deliver agreed IT Services Supervises, motivates and provides direction and guidance to assigned staff. Evaluate and review work performance for acceptability and conformance with department standards, goals and/or City competencies; works with employees to correct deficiencies. Plans, coordinates and arranges for appropriate training of subordinates to ensure a high level of technical knowledge within Customer Service and Operations team members. Document corrective action as it applies to City policy, as needed. Participates in the interview and selection process of new employees; recommends merit increases, reassignment and promotions according to established guidelines. Ensures a high level of customer focus with due care and attention to customer priority issues and appropriate levels of customer communications to maximize customer satisfaction. Interfaces with users of technology, employing a high degree of tact and diplomacy to promote a positive image of the department. Resolves problem situations in a professional manner. Accurately communicates pertinent information to create a work environment that lends itself to the best interests of departmental personnel and customer service. Provides uninterrupted operation of network infrastructure, systems, messaging, telephony, and cyber security operations within the City Provides all tiers of technical support for all networking devices, servers, workstation hardware and software, printers and peripherals throughout the enterprise. Implements, monitors, and ensures the enterprise IT infrastructure and the end user workstations are available, and performing according to standards. Provide operational backup duties for IT staff. Ensure routine network and server maintenance is performed; oversee network services and systems; confirm auditing the integrity of all switches, routers, and servers. Assists with updates to existing security software on networks and workstations. Tests existing systems and personal computers for potential viruses and security problems. Ensure major incident response procedures have been identified, documented and maintained and that staff have been trained on these procedures. Coordinate the activities of third party service providers and suppliers. Monitor their performance against their SLAs and help resolve underlying problems. Assists in long-range planning and short-term system implementation planning. Support/Perform IT infrastructure planning and development, project management and application support. Communicates clearly and concisely, both orally and in writing. Works positively and constructively with users in a highly technical and demanding environment. Manage the Service Desk and Operations staffing levels, task allocation & scheduling to ensure adequate coverage during normal business hours, on-call support, and related after hours support as needed in response to business requirements (e.g. to resolve incidents or to carry out maintenance tasks or upgrades after hours) Supports the City’s mission, goals, policies and objectives; as well as the City’s IT Department values of: Openness and honesty; integrity and ethics; accountability; outstanding customer service; teamwork; excellence; and fiscal and environmental responsibility Performs other related duties as assigned. Employment Standards This position requires a Bachelor's degree in Information Systems/Technology or related field and technical certifications (i.e. CCIE, CCNA, MCSE) is preferred. Five years of increasingly responsible experience in IT incident response, issue management and customer service to include at least two years of experience in a lead or supervisory role. Three years of experience working in ITIL IT Service Management environment, or any combination of relevant education and experience sufficient to demonstrate the knowledge, skills and abilities to perform the duties listed above. Must successfully complete the ITIL Foundation Course within 1 year of hire date. Must obtain Cisco Certified Network Associate (CCNA) or Cisco Certified Network Professional (CCNP) or Certified Information Systems Security Professional (CISSP) certification within two (2) years of hire and maintain throughout employment Must possess and maintain a valid State of Washington driver’s license. Must pass a criminal background investigation. Must maintain a level of mental and physical fitness required to perform the essential functions of this classification. Supplemental Requirements To perform the essential functions of the classification, incumbents must be able to demonstrate the following knowledge, skills and abilities: Knowledge of: ITIL Service Management methodology. Excellent IT skills including a thorough knowledge of MS Office productivity suites. Windows desktop and server operating systems, Active Directory, SQL, IIS, and Azure. M365/Exchange hybrid SCCM VMWare Meraki Cisco NIST or CIS controls concepts Infrastructure & network support including, but not limited to LAN, WLAN, server, virtualization, back-up (Veeam preferred), storage, email, printer, voice and security technologies as well as audio visual equipment. Network engineering. System engineering. Networking protocols including IPSEC,SSL,BGP, EIGRP, STP, 802.11 and QOS Effectively researching, planning, scheduling, and implementing system upgrades and conversions to new technologies. Correct English usage, grammar, spelling, punctuation and vocabulary. Public speaking techniques. Skills & Ability to: Install, maintain, operate and configure computer hardware and software with best practice processes for securing systems and networks. Provide support for the City’s computer and users; troubleshoot personal computer hardware problems and malfunctions. Support diagnostic utilities to monitor system and application performance and security log analysis. Work with a significant degree of independence. Supervise the activities of assigned staff. Excellent organizational skills with the ability to work calmly under pressure, multi-task, remain flexible to changing priorities, and prioritize. Demonstrated ability to lead and to effectively communicate with staff at all levels including a proven ability to communicate with technical and non-technical staff across multiple disciplines. Interpersonal skills using tact, patience and courtesy. Maintain confidentiality of sensitive materials and information. Demonstrate strong written and verbal communication skills required to present department plans and activities to individuals and groups throughout the organization. Ability to prepare reports; conduct meetings; create and deliver formal presentations. Apply principles of logical or scientific thinking to define problems, collect data, establish facts and draw valid conclusions. Ability to carry out instructions furnished in written, oral or diagrammatic form. Must maintain regular attendance and punctuality. The benefits listed below are those currently enjoyed by full-time City of Kennewick Non-Contract employees. It is important to remember that over the course of time these benefits may change - they are not permanent. Benefits may change through City Council or administrative action or changes mandated by state and federal law. Paid Holidays 12 per year (9 scheduled; 3 “floating”) New Year's Day, Martin Luther King Jr. Birthday, Washington's Birthday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and the day after Thanksgiving, Christmas Day, and three floating holidays selected by the employee. An employee will accrue one of the three floating holidays on each of the following days: February 1, February 12, and August 31. An employee will only accrue a floating holiday on these days if actually employed. Paid Time Off (PTO) The purpose of PTO is to compensate employees for absences due to injury, illness, vacation and personal business. In addition, the program is designed to provide employees with personal flexibility regarding the use of leave hours. PTO hours accrue based upon the actual number of regular hours worked. Accrual per Month: 0-5yrs 6-9yrs 10-14yrs 15-19yrs 20-24yrs 25-29yrs 30+yrs 12 hours 15 hours 17 hours 19 hours 21 hours 23 hours 25 hours Retirement Plan All City employees are members of the Public Employees Retirement System (PERS). The City and the employee both contribute toward the plan. PERS provides regular retirement and disability retirement benefits. City employees also participate in the Social Security Program. Rates effective as of 09/01/2023. ( www.drs.wa.gov ) PERS Employee Contribution Rate Employer Contribution Rate Plan II 6.36% 9.53% Plan III Employee Choice (see booklet) 9.53% Deferred Comp The City contributes an equivalent of 5% of your regular monthly salary to Mission Square Retirement (previously ICMA) deferred compensation program. No employee match required, but employees may contribute towards plan if desired. ( www.icmarc.org ) Medical, Dental& Vision Insurance The City currently pays the entire dental and vision insurance premiums for the employee and dependents.Employee current premium share is $190.00 per month for medical insurance to cover themselves and dependents. Life Insurance 1.5 x annual salary (not to exceed $250K) provided by the City of Kennewick. Employee may purchase Voluntary Term Life Insurance for employee, spouse and/or dependents through New York Life (previously Cigna). Long Term Disability The City pays the entire long-term disability premium for employees through New York Life (previously Cigna). Wellness Program The Wellness Program has been established to encourage employee health and fitness, both at work and at home. A City Wellness Committee promotes and provides opportunities for healthy lifestyles. Employee fitness center is open to all employees and their spouses. Employee Assistance An Employee Assistance Plan (EAP) is provided by the City to assist you and family members, providing counseling and treatment in such areas as stress, drug and alcohol abuse and family counseling. Other Benefits Offered Flexible Spending Plan (Pre-Tax Deduction for Medical/Dental and Day Care) Aflac Supplemental Insurance Tuition Assistance Bereavement Leave Overtime Direct Deposit (paydays are 5th and 20th of the month) Closing Date/Time: 6/19/2024 11:59 PM Pacific
May 09, 2024
Full Time
Description First review after 3 weeks - after 5/29/2024 CORE VALUE STATEMENT The City of Kennewick will provide excellent public service and ensure the safety and wellbeing of our community and one another through the empowerment of each employee. We value integrity, inclusiveness, stewardship and communication. We are accountable to our community for innovative and collaborative efforts that anticipate needs, leverage resources and deliver solutions. SAFETY STATEMENT We expect our employees to ensure compliance with all applicable safety practices and policies, including those established by OSHA/DOSH regulations and by the City’s Accident Prevention Plan. This includes but is not limited to actively identifying and correcting potential hazards that may affect employee and public safety, including those identified by co-workers. Leading by example to promote a positive culture of workplace safety through everyday action; emphasizing safe completion of work throughout all aspects of developing and carrying out work plans. CLASSIFICATION SUMMARY Under general direction of the Information Technology (IT) Director, the IT Operations and Infrastructure Supervisor is accountable and responsible for ensuring high quality, consistent technical Customer Support based on “Best Practice” (ITIL) methodology. This position is responsible for supervision of customer service operations, IT service desk staff and assignments, desktop support, audio/visual systems and staff, network and server operations, identity management and infrastructure operations. This position serves as a senior technical resource and assesses user requirements, recommends/executes technological solutions, ensures a high level of operational readiness, evaluates changing computer and communication technology with respect to its potential application to the City, responds to information systems outages and incidents, and performs other related duties as required. This position ensures that the City’s end users are receiving the appropriate assistance, and effective/efficient support of the City’s desktop computing environment. Manages all procedures related to the identification, prioritization, and resolution of end user help requests, and the monitoring, tracking, and coordination of Service Desk functions. Acts as a major contributor to problem resolution by managing in-person, hands-on support to end users at the desktop level. Supervises and evaluates the performance of assigned staff. Works closely with the IT Software Support Supervisor, IT Assistant Manager and IT Director to identify, recommend, develop, implement and support cost-effective solutions for all aspects of the City, and may be required to serve as the IT Director in his/her absence as assigned. This is a single position classification. It is not part of a series. WORK SCHEDULE The initial work schedule for this classification will be full-time, Monday through Friday. An alternative "flex" schedule may be agreed upon after hire and determined by the employee and IT Director. Early mornings, evenings and weekend work may be occasionally required. Overtime may be occasionally required. This position shares responsibility, on a scheduled basis, to provide after-hours support. This classification is exempt under the FLSA. Examples of Work Performed (Illustrative Only) The following list reflects the essential job duties and responsibilities of this classification, but should not be considered all-inclusive. The incumbent will be expected to perform other related duties as assigned. Plans, organizes and maintains all computer systems within the City, including data networks, virtual and cloud server environments, identity management, cybersecurity systems, business information systems and public safety systems. Develop and continually evolve the Service Desk strategy, based on knowledge of organizational objectives and other factors. Works positively and constructively with relevant stakeholders and the team to carefully plan, design and deploy with continual improvements to service quality in a highly technical and demanding environment. Supervises all IT service desk operations and serves as escalation contact. Manage the assessment, tracking, and prioritization of all incoming service requests per the Service Request process. Ensure requests are directed to the correct process for handling and assigned to appropriate resource for resolution. Ensure all service management process are documented, maintained and adhered to. Review, analyze and report on all key performance indicators for each IT Service Management (ITSM) processes and identify trends in call center issues. Develop reporting method appropriate for the following audiences: 1) Executive staff, 2) IT Management staff, 3) IT staff, and 4) customers. Assist with building and maintaining the IT Service Catalog listing all IT services, their respective Business Importance Level, key-performance indicators for each service, reporting of service delivery, and plans to improve service in identified. Establish and maintain the Service Level Management process using a life-cycle approach per the ITSM best practice. Develops and maintains up-to-date documentation supporting assigned and related areas of responsibility. This includes network diagrams, procedures and steps for equipment setup, standard operating procedures, and inventory records. Identify multiple methods to interact with customers and solicit feedback to assist in identifying areas of process improvement to support core agency needs. Create vision and leadership around IT Service Management (ITSM) principles and processes as described by ITIL. Manage resources to ensure consistent level of service and effective service delivery. Identify shared service and other alternative approaches to improving IT service delivery. Develop and implement all functional policies and procedures, including those for desktop systems, standards, purchasing and service provisions; analyzes existing operations and makes recommendations for the improvement and growth of the desktop computing infrastructure and IT systems. Research and investigate new computer hardware for the City’s computing environment to improve service and reduce costs. Manage the replacement, deployment, monitoring, maintenance, development, upgrade and support of IT systems, including PCs, desktop operating systems and associated hardware. Approves purchase of equipment and supplies in order to meet operational requirements of the City. Manages the procurement of goods and services required to deliver agreed IT Services Supervises, motivates and provides direction and guidance to assigned staff. Evaluate and review work performance for acceptability and conformance with department standards, goals and/or City competencies; works with employees to correct deficiencies. Plans, coordinates and arranges for appropriate training of subordinates to ensure a high level of technical knowledge within Customer Service and Operations team members. Document corrective action as it applies to City policy, as needed. Participates in the interview and selection process of new employees; recommends merit increases, reassignment and promotions according to established guidelines. Ensures a high level of customer focus with due care and attention to customer priority issues and appropriate levels of customer communications to maximize customer satisfaction. Interfaces with users of technology, employing a high degree of tact and diplomacy to promote a positive image of the department. Resolves problem situations in a professional manner. Accurately communicates pertinent information to create a work environment that lends itself to the best interests of departmental personnel and customer service. Provides uninterrupted operation of network infrastructure, systems, messaging, telephony, and cyber security operations within the City Provides all tiers of technical support for all networking devices, servers, workstation hardware and software, printers and peripherals throughout the enterprise. Implements, monitors, and ensures the enterprise IT infrastructure and the end user workstations are available, and performing according to standards. Provide operational backup duties for IT staff. Ensure routine network and server maintenance is performed; oversee network services and systems; confirm auditing the integrity of all switches, routers, and servers. Assists with updates to existing security software on networks and workstations. Tests existing systems and personal computers for potential viruses and security problems. Ensure major incident response procedures have been identified, documented and maintained and that staff have been trained on these procedures. Coordinate the activities of third party service providers and suppliers. Monitor their performance against their SLAs and help resolve underlying problems. Assists in long-range planning and short-term system implementation planning. Support/Perform IT infrastructure planning and development, project management and application support. Communicates clearly and concisely, both orally and in writing. Works positively and constructively with users in a highly technical and demanding environment. Manage the Service Desk and Operations staffing levels, task allocation & scheduling to ensure adequate coverage during normal business hours, on-call support, and related after hours support as needed in response to business requirements (e.g. to resolve incidents or to carry out maintenance tasks or upgrades after hours) Supports the City’s mission, goals, policies and objectives; as well as the City’s IT Department values of: Openness and honesty; integrity and ethics; accountability; outstanding customer service; teamwork; excellence; and fiscal and environmental responsibility Performs other related duties as assigned. Employment Standards This position requires a Bachelor's degree in Information Systems/Technology or related field and technical certifications (i.e. CCIE, CCNA, MCSE) is preferred. Five years of increasingly responsible experience in IT incident response, issue management and customer service to include at least two years of experience in a lead or supervisory role. Three years of experience working in ITIL IT Service Management environment, or any combination of relevant education and experience sufficient to demonstrate the knowledge, skills and abilities to perform the duties listed above. Must successfully complete the ITIL Foundation Course within 1 year of hire date. Must obtain Cisco Certified Network Associate (CCNA) or Cisco Certified Network Professional (CCNP) or Certified Information Systems Security Professional (CISSP) certification within two (2) years of hire and maintain throughout employment Must possess and maintain a valid State of Washington driver’s license. Must pass a criminal background investigation. Must maintain a level of mental and physical fitness required to perform the essential functions of this classification. Supplemental Requirements To perform the essential functions of the classification, incumbents must be able to demonstrate the following knowledge, skills and abilities: Knowledge of: ITIL Service Management methodology. Excellent IT skills including a thorough knowledge of MS Office productivity suites. Windows desktop and server operating systems, Active Directory, SQL, IIS, and Azure. M365/Exchange hybrid SCCM VMWare Meraki Cisco NIST or CIS controls concepts Infrastructure & network support including, but not limited to LAN, WLAN, server, virtualization, back-up (Veeam preferred), storage, email, printer, voice and security technologies as well as audio visual equipment. Network engineering. System engineering. Networking protocols including IPSEC,SSL,BGP, EIGRP, STP, 802.11 and QOS Effectively researching, planning, scheduling, and implementing system upgrades and conversions to new technologies. Correct English usage, grammar, spelling, punctuation and vocabulary. Public speaking techniques. Skills & Ability to: Install, maintain, operate and configure computer hardware and software with best practice processes for securing systems and networks. Provide support for the City’s computer and users; troubleshoot personal computer hardware problems and malfunctions. Support diagnostic utilities to monitor system and application performance and security log analysis. Work with a significant degree of independence. Supervise the activities of assigned staff. Excellent organizational skills with the ability to work calmly under pressure, multi-task, remain flexible to changing priorities, and prioritize. Demonstrated ability to lead and to effectively communicate with staff at all levels including a proven ability to communicate with technical and non-technical staff across multiple disciplines. Interpersonal skills using tact, patience and courtesy. Maintain confidentiality of sensitive materials and information. Demonstrate strong written and verbal communication skills required to present department plans and activities to individuals and groups throughout the organization. Ability to prepare reports; conduct meetings; create and deliver formal presentations. Apply principles of logical or scientific thinking to define problems, collect data, establish facts and draw valid conclusions. Ability to carry out instructions furnished in written, oral or diagrammatic form. Must maintain regular attendance and punctuality. The benefits listed below are those currently enjoyed by full-time City of Kennewick Non-Contract employees. It is important to remember that over the course of time these benefits may change - they are not permanent. Benefits may change through City Council or administrative action or changes mandated by state and federal law. Paid Holidays 12 per year (9 scheduled; 3 “floating”) New Year's Day, Martin Luther King Jr. Birthday, Washington's Birthday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and the day after Thanksgiving, Christmas Day, and three floating holidays selected by the employee. An employee will accrue one of the three floating holidays on each of the following days: February 1, February 12, and August 31. An employee will only accrue a floating holiday on these days if actually employed. Paid Time Off (PTO) The purpose of PTO is to compensate employees for absences due to injury, illness, vacation and personal business. In addition, the program is designed to provide employees with personal flexibility regarding the use of leave hours. PTO hours accrue based upon the actual number of regular hours worked. Accrual per Month: 0-5yrs 6-9yrs 10-14yrs 15-19yrs 20-24yrs 25-29yrs 30+yrs 12 hours 15 hours 17 hours 19 hours 21 hours 23 hours 25 hours Retirement Plan All City employees are members of the Public Employees Retirement System (PERS). The City and the employee both contribute toward the plan. PERS provides regular retirement and disability retirement benefits. City employees also participate in the Social Security Program. Rates effective as of 09/01/2023. ( www.drs.wa.gov ) PERS Employee Contribution Rate Employer Contribution Rate Plan II 6.36% 9.53% Plan III Employee Choice (see booklet) 9.53% Deferred Comp The City contributes an equivalent of 5% of your regular monthly salary to Mission Square Retirement (previously ICMA) deferred compensation program. No employee match required, but employees may contribute towards plan if desired. ( www.icmarc.org ) Medical, Dental& Vision Insurance The City currently pays the entire dental and vision insurance premiums for the employee and dependents.Employee current premium share is $190.00 per month for medical insurance to cover themselves and dependents. Life Insurance 1.5 x annual salary (not to exceed $250K) provided by the City of Kennewick. Employee may purchase Voluntary Term Life Insurance for employee, spouse and/or dependents through New York Life (previously Cigna). Long Term Disability The City pays the entire long-term disability premium for employees through New York Life (previously Cigna). Wellness Program The Wellness Program has been established to encourage employee health and fitness, both at work and at home. A City Wellness Committee promotes and provides opportunities for healthy lifestyles. Employee fitness center is open to all employees and their spouses. Employee Assistance An Employee Assistance Plan (EAP) is provided by the City to assist you and family members, providing counseling and treatment in such areas as stress, drug and alcohol abuse and family counseling. Other Benefits Offered Flexible Spending Plan (Pre-Tax Deduction for Medical/Dental and Day Care) Aflac Supplemental Insurance Tuition Assistance Bereavement Leave Overtime Direct Deposit (paydays are 5th and 20th of the month) Closing Date/Time: 6/19/2024 11:59 PM Pacific
MASSACHUSETTS TRIAL COURT
Boston, Massachusetts, United States
Title: Fiscal Manager - Fiscal Department Pay Grade: Management Starting Pay: $88,695.37 Departmental Mission Statement: The Court Facilities Department provides for the management and maintenance of 62 state-owned courthouses located in ten counties of the Commonwealth. The Department is committed to administering effective property management, and for ensuring the delivery of quality services necessary for the efficient and reliable operation of all of the facilities which it maintains. ORGANIZATIONAL PROFILE : http://www.mass.gov/courts/courtfacilities/index.html Notes: This position is designated as management position and is covered by the Trial Court Personnel Policies and Procedures Manual. Position Summary: Working within the Fiscal Department of the Office of Court Management, the Fiscal Manager works closely with the Facilities Management and Capital Planning Department (FM&CP) and is responsible for the planning and management of the FM&CP budgets to ensure adequate funding is available for maintenance and capital projects. This position is the main contact for energy/utility services overseeing the utility costs in all buildings and all administrative costs essential to the operation and administration of Commonwealth owned courthouses. The Fiscal Manager is responsible for a wide array of fiscal and budget activities, and monitors and reports on expenditures utilizing automated tracking and accounting systems for contracts management/job requests, energy costs and purchasing. The Fiscal Manager also serves as a resource and reference for staff providing direction and guidelines governing contracts and related fiscal rules and protocols. Supervision Received: Receives general direction from the Assistant Chief Financial Officer for Information Technology and Facilities or his/her designee in performing duties in accordance with established guidelines. Duties: EXECUTIVE SUPPORT : Assists and supports the Assistant Chief Financial Officer for Information Technology and Facilities (ACFO IT & Facilities) and the Director of Facilities Management in the Trial Court’s oversight and management of Commonwealth owned courthouses, assisting the ACFO IT & Facilities in the fiscal management of the facilities unit. ; Works with Department of Capital Asset Management and Maintenance (DCAMM) to manage the processing and monitoring Interdepartmental Service Agreements (ISAs) to ensure spending is tracked and reported for Trial Court projects. Participates in discussions related to fiscal matters and operations with the ACFO IT & Facilities and the Director of Facility Management and members of the Fiscal Affairs Department of the Office of Court Management; Serve as the main contact between the Facility Director and Regional Facility Directors for fiscal requests and reporting. Collaborates with the ACFO IT & Facilities and Director of Facilities Management to meet or exceed goals and objectives to create an environment of continuous improvement; Coordinates special projects as required; Responds to requests for information; INTERNAL CONTROLS : Assist in the development and implementation of internal controls to ensure that Fiscal and Facilities Management personnel who support the fiscal and regional operations of the Department comply with existing statutes, best practices, and all state mandated and Trial Court issued policies and procedures; Monitors the contract and fiscal activity of Regional Offices for compliance with governing laws, rules and regulations; Oversees in conjunction with the Facilities Department the management of inventory control in compliance with GAAP established by the state comptroller; Compiles reports on a monthly basis to ensure compliance with established Fiscal Department Administrative Processes & Procedures; BUDGETARY : Manages funding allocations, object code budgeting, expenditure accounting, monitoring and reporting of the Facility Management and Capital Planning Department’s operating, capital and central budget accounts including: administrative, facility operational supplies and equipment, energy, lease, repair and infrastructure/construction services and information technology expenses; Oversees the Fiscal Management Information System (FMIS) for tracking of budgeting and the managing contract activity, repairs, utility consumption and other operational expenses to monitor and forecast expenditure activity; Performs ongoing spending analysis and projections. Report and recommend course of action to effectively manage the department’s budget; Assists the ACFO IT & Facilities in preparing the annual and expansion budgets and spending plans for Facilities Management Department; Monitors, and oversee all encumbrance and payment activities, accounting processes, budgetary and spending plan, procedures for the departments operating, central and capital appropriation accounts. Create, develop and maintain standard budgetary reports using the FMIS, Commonwealth Information Warehouse (CIW) and other available databases to provide reliable standard reporting to the ACFO IT & Facilities, the Director of Facilities and the Regional Facility Managers on budgetary spending and availability of funds. PROCUREMENT OF GOODS AND SERVICES : Works with the Regional Fiscal Managers and Fiscal Unit Procurement staff to ensure that there is adequate funding available maintenance and capital projects; Manages the department’s fiscal, procurement and energy / utilities requirements as well as prepares, monitors, and documents reports for executive review. Reviews, assists and analyzes the negotiation of procurement agreements for materials, equipment and supplies. Job Competencies: All applicants must be able, through the interview process, to demonstrate knowledge and understanding of the following areas: Ethics and Values Communicates and demonstrates the ethics and values of the Trial Court. Mission Understands, upholds, and communicates the Trial Court missions. Applied Knowledge Understands research, information services operations, specialized tools, applications, and software, with some understanding of the various court departments and divisions. Problem Solving Ability to successfully address data issues, draw conclusions, and make recommendations. Customer Service Conducts oneself in a courteous and professional manner towards both Trial Court employees and the public. Performance Measurement Understands the value and importance of performance measures as a basis for both individual and departmental assessments. Commitment to Diversity Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied economic and cultural backgrounds. Collaboration Works with others cooperatively, demonstrating a willingness to be a team player, and contributing to a work environment that focuses on shared departmental goals. Continuous Learning Demonstrates a commitment to continuously improving himself or herself through professional development. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Fiscal Manager: A Bachelor’s degree from an accredited university or college, preferably with a business or financial background; A minimum of (5) five years of administrative fiscal experience, preferably in the public sector; Knowledge and ability to manage budgets, state contracts, procurement matters, and accounts management; Knowledge of state government budget and accounting processes and rules, regulations and policies concerning the procurement of goods and services; Working knowledge of and ability to use personal computers, including MS Office to develop data bases and fiscal systems to record, account for, and track projects; Knowledge of the operation and function of complex management organizational structures and some understanding of automated information systems; Ability to manage and lead a fiscal work unit, including training, supervising and evaluating employees; Ability to use data to diagnose problems and drive enhancements and efficiencies in departmental operations; Proven ability to maintain accurate records and to prepare all necessary reports; Ability to handle highly confidential material with discretion; Strong interpersonal skills and the ability to work professionally with persons at all levels; and Ability to communicate clearly and effectively in oral and written form. Closing Date/Time: 2024-09-13
Jun 06, 2024
Full Time
Title: Fiscal Manager - Fiscal Department Pay Grade: Management Starting Pay: $88,695.37 Departmental Mission Statement: The Court Facilities Department provides for the management and maintenance of 62 state-owned courthouses located in ten counties of the Commonwealth. The Department is committed to administering effective property management, and for ensuring the delivery of quality services necessary for the efficient and reliable operation of all of the facilities which it maintains. ORGANIZATIONAL PROFILE : http://www.mass.gov/courts/courtfacilities/index.html Notes: This position is designated as management position and is covered by the Trial Court Personnel Policies and Procedures Manual. Position Summary: Working within the Fiscal Department of the Office of Court Management, the Fiscal Manager works closely with the Facilities Management and Capital Planning Department (FM&CP) and is responsible for the planning and management of the FM&CP budgets to ensure adequate funding is available for maintenance and capital projects. This position is the main contact for energy/utility services overseeing the utility costs in all buildings and all administrative costs essential to the operation and administration of Commonwealth owned courthouses. The Fiscal Manager is responsible for a wide array of fiscal and budget activities, and monitors and reports on expenditures utilizing automated tracking and accounting systems for contracts management/job requests, energy costs and purchasing. The Fiscal Manager also serves as a resource and reference for staff providing direction and guidelines governing contracts and related fiscal rules and protocols. Supervision Received: Receives general direction from the Assistant Chief Financial Officer for Information Technology and Facilities or his/her designee in performing duties in accordance with established guidelines. Duties: EXECUTIVE SUPPORT : Assists and supports the Assistant Chief Financial Officer for Information Technology and Facilities (ACFO IT & Facilities) and the Director of Facilities Management in the Trial Court’s oversight and management of Commonwealth owned courthouses, assisting the ACFO IT & Facilities in the fiscal management of the facilities unit. ; Works with Department of Capital Asset Management and Maintenance (DCAMM) to manage the processing and monitoring Interdepartmental Service Agreements (ISAs) to ensure spending is tracked and reported for Trial Court projects. Participates in discussions related to fiscal matters and operations with the ACFO IT & Facilities and the Director of Facility Management and members of the Fiscal Affairs Department of the Office of Court Management; Serve as the main contact between the Facility Director and Regional Facility Directors for fiscal requests and reporting. Collaborates with the ACFO IT & Facilities and Director of Facilities Management to meet or exceed goals and objectives to create an environment of continuous improvement; Coordinates special projects as required; Responds to requests for information; INTERNAL CONTROLS : Assist in the development and implementation of internal controls to ensure that Fiscal and Facilities Management personnel who support the fiscal and regional operations of the Department comply with existing statutes, best practices, and all state mandated and Trial Court issued policies and procedures; Monitors the contract and fiscal activity of Regional Offices for compliance with governing laws, rules and regulations; Oversees in conjunction with the Facilities Department the management of inventory control in compliance with GAAP established by the state comptroller; Compiles reports on a monthly basis to ensure compliance with established Fiscal Department Administrative Processes & Procedures; BUDGETARY : Manages funding allocations, object code budgeting, expenditure accounting, monitoring and reporting of the Facility Management and Capital Planning Department’s operating, capital and central budget accounts including: administrative, facility operational supplies and equipment, energy, lease, repair and infrastructure/construction services and information technology expenses; Oversees the Fiscal Management Information System (FMIS) for tracking of budgeting and the managing contract activity, repairs, utility consumption and other operational expenses to monitor and forecast expenditure activity; Performs ongoing spending analysis and projections. Report and recommend course of action to effectively manage the department’s budget; Assists the ACFO IT & Facilities in preparing the annual and expansion budgets and spending plans for Facilities Management Department; Monitors, and oversee all encumbrance and payment activities, accounting processes, budgetary and spending plan, procedures for the departments operating, central and capital appropriation accounts. Create, develop and maintain standard budgetary reports using the FMIS, Commonwealth Information Warehouse (CIW) and other available databases to provide reliable standard reporting to the ACFO IT & Facilities, the Director of Facilities and the Regional Facility Managers on budgetary spending and availability of funds. PROCUREMENT OF GOODS AND SERVICES : Works with the Regional Fiscal Managers and Fiscal Unit Procurement staff to ensure that there is adequate funding available maintenance and capital projects; Manages the department’s fiscal, procurement and energy / utilities requirements as well as prepares, monitors, and documents reports for executive review. Reviews, assists and analyzes the negotiation of procurement agreements for materials, equipment and supplies. Job Competencies: All applicants must be able, through the interview process, to demonstrate knowledge and understanding of the following areas: Ethics and Values Communicates and demonstrates the ethics and values of the Trial Court. Mission Understands, upholds, and communicates the Trial Court missions. Applied Knowledge Understands research, information services operations, specialized tools, applications, and software, with some understanding of the various court departments and divisions. Problem Solving Ability to successfully address data issues, draw conclusions, and make recommendations. Customer Service Conducts oneself in a courteous and professional manner towards both Trial Court employees and the public. Performance Measurement Understands the value and importance of performance measures as a basis for both individual and departmental assessments. Commitment to Diversity Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied economic and cultural backgrounds. Collaboration Works with others cooperatively, demonstrating a willingness to be a team player, and contributing to a work environment that focuses on shared departmental goals. Continuous Learning Demonstrates a commitment to continuously improving himself or herself through professional development. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Fiscal Manager: A Bachelor’s degree from an accredited university or college, preferably with a business or financial background; A minimum of (5) five years of administrative fiscal experience, preferably in the public sector; Knowledge and ability to manage budgets, state contracts, procurement matters, and accounts management; Knowledge of state government budget and accounting processes and rules, regulations and policies concerning the procurement of goods and services; Working knowledge of and ability to use personal computers, including MS Office to develop data bases and fiscal systems to record, account for, and track projects; Knowledge of the operation and function of complex management organizational structures and some understanding of automated information systems; Ability to manage and lead a fiscal work unit, including training, supervising and evaluating employees; Ability to use data to diagnose problems and drive enhancements and efficiencies in departmental operations; Proven ability to maintain accurate records and to prepare all necessary reports; Ability to handle highly confidential material with discretion; Strong interpersonal skills and the ability to work professionally with persons at all levels; and Ability to communicate clearly and effectively in oral and written form. Closing Date/Time: 2024-09-13