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Description: Working Title: Facilities Support Representative (Hourly Intermittent) Classification Title: Instructional Support Assistant II (Hourly Intermittent) Posting Details Priority Application Date: Tuesday, October 31st @ 11:55pm PST (Posting will remain open until filled) Hiring Preference Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2,5,7, and 9 will be given first consideration in the recruitment. Position Summary Under the general supervision of the Director of Operational Effectiveness & Efficiency, or designee, the incumbent provides virtual and onsite instructional and administrative support for the delivery of programming by the College of Continuing Education (CCE). The incumbent works independently in troubleshooting all instructional program delivery needs, including, but not limited to equipment, parking, building, classroom, computer lab, security, and customer service issues. The incumbent must possess the ability to meet challenges, assess conditions, make decisions, understand technical issues, identify potential causes for equipment failure and find solutions to dilemmas. The incumbent must demonstrate initiative in taking action/making suggestions to improve the delivery of courses and services, respond effectively to inquiries, and follow up appropriately. This position provides sole facilities support in Napa and Modoc Halls during evenings and weekends. FLSA : Non-Exempt (Eligible for overtime) Anticipated Hiring Range : $19.60 per hour - $25.00 per hour CSU Classification Salary Range : $19.60 per hour - $30.77 per hour Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 1 Recruitment Type : Temporary Time Base : Hourly Intermittent (20 to 30 hours per week) Work Hours : Work hours may vary dependent on department operations. Department Information The College of Continuing Education (CCE) extends the mission of the university by increasing access for non-traditional learners. With a primary expertise on serving adult learners, CCE provides programs and services to individuals and employers year-round, unbound by traditional semester schedules and formats. CCE serves a hybrid student body that extends beyond California, serving over 80,000 learners annually through in-person, hybrid and fully online workshops, courses, conferences, certificate and degree programs. For more information, visit the Sacramento State, College of Continuing Education website at https://cce.csus.edu/about-cce Minimum Qualifications Knowledge of the procedures and practices relating to providing support services. Knowledge of procedures and practices related to ordering, issue, and inventory. Ability to learn quickly the names, uses and care of common types of materials, supplies, and equipment used in the instructional program to which assigned. Ability to plan, organize, and follow a schedule of activities. Ability to learn to operate equipment and to make adjustments. Ability to maintain records and project needs. Ability to correct and perform simple arithmetic calculations. Ability to read and write at a level suitable for performance on the job. and Equivalent to one year of experience performing support services for an instructional program and involving such activities as preparing, producing, dispensing or storing materials, supplies, and equipment. or Equivalent to one year of experience in ordering, purchasing, accounting or in office work related to technical materials, supplies, or equipment or in an office which provided similar services to a technical function or unit may be substituted for six months of the experience. or Equivalent to two years of college with 16 semester units in courses involving extensive use of materials. supplies, or equipment and in a discipline in the specialty area to which assigned. Required Qualifications EXPERIENCE 1. Experience in performing tasks relating to building operations, facilities, equipment, security, scheduling and safety. 2. Broad depth of customer service experience. 3. Experience with classroom operations/maintenance. KNOWLEDGE, SKILLS, AND ABILITIES 4. Ability to make appropriate work decisions by following or interpreting established policies and procedures and past precedents; ability to identify and solve standard problems, and refer more complex problems to appropriate staff. 5. Ability to work independently and as a team. 6. Possess organizational and time management skills to prioritize and multi-task, meet goals and deadlines. 7. Ability to work safely, recognize and report potential hazards, and ensure building/classroom security. 8. Quality oriented--accurate, timely, meets deadlines, dependable, responsive, proactive, detail oriented. 9. Strong communication and interpersonal skills to effectively and tactfully communicate standard information, written or verbally. 10. Knowledge and ability in installing, operating, and troubleshooting classroom A/V equipment. 11. Thorough Knowledge of office systems and ability to use a broader range of technology, systems, and packages such as Microsoft Office Suite (Word, Excel, PowerPoint). 12. Ability to train and coach others. 13. Commitment to fostering a diverse, equitable, and inclusive work and learning environment. PHYSICAL REQUIREMENTS 14. Ability to lift and carry items weighing 35 lbs. OTHER: 15. Flexible morning, afternoon, evening and weekend daytime/evening ability 16. Valid driver’s license and maintenance of good driving record, for occasional driving per the Essential Functions of the position. CONDITIONS OF EMPLOYMENT: - Ability to pass a background check Preferred Qualifications 17. Knowledge of software applications such as Continuity Spectrum (C2K) and Event Management System (EMS). 18. Experience in working with diverse public contact in higher education, serving faculty, staff, and students; professional training or adult education programs. 19. Experience in greeting and assisting students, staff, faculty, and visitors and providing information. Documents Needed to Apply Resume Failure to upload required documentation may result in disqualification. About Sacramento State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to learning and student success ; teaching, research, scholarship and creative activity ; justice, diversity, equity and inclusion ; resource development and sustainability ; dedicated community engagement , and wellness and safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State? page. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. COVID19 Vaccination Policy Effective May 2023, per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Per CSU-wide policy (HR2021-04), all faculty who will begin initial employment (or return from a 12-month break in service) on or after January 1, 2022 are required to perform their work from within the State of California. Faculty hired prior to January 1, 2022 must be available to perform work in the State of California if their assignment is in-person. Eligibility Verification Candidate will be required to provide official transcripts of their highest degree earned and must furnish proof of eligibility to work in the U.S. California State University, Sacramento is a sponsoring agency ( ie. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Closing Date/Time: Open until filled

The Position This is a limited continuous filing exam. Next filing cut-offs are at 5:00 pm on : 12/6/23, 12/27/23, 1/17/24 (final) Level I - $3,634.86 - $4,417.83 / month Level II - $4123.83 - $ 5,011.20 month Utility Billing Services Representatives perform specialized and complex customer service work in a centralized utilities customer services office dealing with consolidated billing for water, wastewater, refuse and other fee service billings, many of which are mandatory; processes requests for residential and commercial utility services; maintains and researches fiscal, service, and related records unique to utility services and billing; responds to and reconciles customer service complaints and billing problems; explains utility service, billing and collection policies to customers. Utility Billing Services Representative is a single working class with two salary levels. The level at which initial appointments are made, and advancement from the lower to the higher level is at the discretion of the appointing authority providing the minimum qualifications are met. Examples of Knowledge and Abilities Knowledge of (Level II/I) Policies and procedures related to utility billing systems, collection, and revenue intake and nuisance abatement calls Organization and operating details of utility billing Basic financial record keeping principles and practices Current office practices, procedures, and basic data processing principles, including the use of word processing, personal computing equipment or intelligent workstations or terminals Basic customer relations techniques for dealing with customers, often in situations which may be difficult or confrontational Business arithmetic, including percentages and decimals Correct business English usage Basic recordkeeping principles and practices Typewriter keyboard Ability to (Level II) Interpret, understand, explain, and apply utility policies, procedures, rules, codes and ordinances Establish and maintain effective working relationships with those contacted in the course of work, often in stressful situations Develop effective customer relations techniques and skills Establish, research and maintain computerized records and files and use designated software programs, such as spreadsheets, databases and word processing systems Operate a variety of office equipment such as calculators, computer terminals, copy machines, microfiche and microfilm readers, microfilmer, and telephone systems Perform basic accounts receivable tasks, revenue support work and statistical reporting; make arithmetic computations rapidly and accurately Communicate clearly orally and in writing (Level I) Understand and follow written and oral instructions Communicate clearly orally and in writing; make arithmetic computations rapidly and accurately Learn to interpret and apply division policies, codes, and ordinances Accept training and learn customer relations techniques for dealing effectively with customer inquiries, often in stressful situations Learn utility service provisions, procedures, and rules Learn organization and operation of the utility billing system Employment Qualifications Minimum Qualifications: (Level II) One year of full-time, paid experience comparable to a Utility Billing Services Representative (Level I) with Sacramento County. (Level I) One year of experience performing financial recordkeeping and customer relations activities, including giving and receiving information on a daily basis. Note: If the word "experience" is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Probationary Period The probationary period for this classification is six (6) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net EMPLOYEE BENEFITS As an employee of the County of Sacramento, there will be a variety of benefits available to you. These benefits currently include: health, dental and life insurance; flexible spending account options for dependent care and unreimbursed dental and/or medical cost; and an employee assistance program (EAP). GENERAL BENEFITS: Most employee benefits are similar to the following for all County employees. However, some benefits differ, depending on the employee representation unit to which the employee's job classification is assigned. Information about the exact benefits applicable to a particular job classification may be obtained from the Sacramento County Department of Benefits or by visiting www.saccountyjobs.net. TEMPORARY POSITIONS: Most benefits do not apply to temporary positions. The explanations of benefits applies to employees in regular positions. SALARY STEP INCREASES: The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% are given annually until the top of the salary range has been attained. PAY: All employees are paid bi-weekly via direct deposit into the employee's bank account. The pay period covers fourteen (14) calendar days, starting on a Sunday and ending on the second Saturday thereafter. Salaries are generally paid on the Friday following the end of the pay period. Employees can set up their direct deposit and access their pay information via Employee Self Service in MySacCounty. VACATION: Generally, vacation with pay begins at 10 days annually. With increase over a period of years, the maximum annual vacation with pay is 25 days. HOLIDAYS: 14.5 holidays per year as recognized. SICK LEAVE: Equivalent to 15 days annually, unlimited accumulation. Upon retirement, unused sick leave is converted to retirement service credit. PARENTAL LEAVE: Entitles a regular County employee, with at least one year of continuous employment, to schedule a paid parental leave of up to 160 hours upon the birth or during the process of an adoption of a minor child. Parental leave shall be approved by the employee's appointing authority, except where the granting of the parental leave request would unduly interfere with or cause severe hardship upon department operations. TUITION REIMBURSEMENT: Dependent upon union agreements, regular County employees may be eligible to receive Tuition Reimbursement. The costs for course tuition/registration fees and required books/supplies are eligible for reimbursement. Tuition reimbursement amounts may vary depending upon union agreement. RETIREMENT: Social Security and Sacramento County Employees' Retirement System coverage. HEALTH INSURANCE: The County offers a variety of health plan design options to fit individual needs. DENTAL INSURANCE: The County provides a comprehensive dental benefit program for regular full-time and part-time employees and their eligible dependents. This plan pays on a set fee schedule that varies by procedure. Any amount over the fee schedule is the employee's responsibility. The yearly maximum is $2,000 per person, not including orthodontia. The orthodontic benefit is 50% of covered charges with a lifetime maximum of $1,000 per person. LIFE INSURANCE: The County of Sacramento provides a basic life insurance benefit of $15,000 to all eligible employees at no cost. Additional coverage may be purchased through payroll deduction. DEFERRED COMPENSATION: The County offers a Deferred Compensation Program which enables employees to save in a systematic way without paying income tax on either the payroll deduction or the earned interest, prior to withdrawal. EMPLOYEE ASSISTANCE PROGRAM: The County of Sacramento provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as: Legal Advice/Difficult Decisions Marriage or Family Relationships Financial or Credit Worries/Elder Care Alcohol and Drug Abuse WELLNESS INCENTIVE PROGRAM: The County will recognize and award time off to eligible employees who maintain an excellent attendance record. FLEXIBLE SPENDING ACCOUNT: The County offers regular employees two separate Flexible Spending Accounts (FSA's). These accounts allow employees to set money aside, on a pre-tax basis via payroll deduction, to pay for medical, dental or dependent care expenses. DEPENDENT CARE REIMBURSEMENT ACCOUNT: Employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. MEDICAL REIMBURSEMENT ACCOUNT: The Medical Reimbursement Account allows pre-tax dollars to be set aside to pay for out-of-pocket expenses that are not paid by insurance or reimbursed by any other benefit plan. WORKERS' COMPENSATION: In case of injury while on the job, each employee is protected under the Workers' Compensation laws of California. SACRAMENTO CREDIT UNION: The credit union offers loan facilities and systematic saving plans through payroll deduction. SELECTION AND PLACEMENT Sacramento County encourages applications from all persons regardless of race, color, ancestry, religious creed, national origin, gender, disability, political affiliation, or age. Certain age limits may be required by law, ordinance, or Civil Service direction for specific classifications such as those identified with hazardous occupations. FOR APPLICANTS WITH DISABILITIES ONLY: Every effort is made to provide reasonable accommodations to disabled applicants such as in the selection of test sites, aides, or other equipment which permits the disabled applicants to compete in the examination process. Applicants with disabilities requesting an applicable ADA testing accommodation must complete a Reasonable Accommodation Request Form filled out and signed by the applicant and their doctor. This form must be submitted to the Disability Compliance Office, 700 H Street, Room 5720, Sacramento, CA 95814, by the cut-off date or final filing date as listed in this job announcement. Download the Reasonable Accommodation Request Form by clicking here or contact by mail or in person the Sacramento County Employment Services Division or Disability Compliance Office. MINIMUM QUALIFICATIONS: Please read carefully the "Minimum Qualifications" section of your announcement. You must meet those qualifications by the application deadline date unless otherwise specified. Your application must clearly show you meet the minimum qualifications by the application deadline date, or it will not be accepted. All statements are subject to verification. "Experience" means full-time paid experience unless the announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. PROMOTIONAL EXAMINATIONS: If the announcement indicates the examination is given on a promotional basis, candidates must hold permanent status in Sacramento County Civil Service by the application deadline date and must meet the minimum qualifications. OPEN EXAMINATIONS: Any person who meets the minimum qualifications may apply. CONTINUOUS FILING EXAMINATIONS: Applicants are eligible to reapply to and retake a continuous filing exam after 6 months from the date the previous exam results was received. ELIGIBLE LISTS: Names of qualified persons who made a passing score on an examination are entered, in order of their final grades, on an eligible list. To fill each vacancy, the hiring department will make a selection from among the top three ranks on the employment lists. EXAMINATION RATINGS: Unless otherwise stated on the announcement: To be successful, candidates must obtain a rating of at least 70% on each part of the examination. This may be an adjusted score or an arithmetic 70% of the total possible score as determined by the Director. APPEAL PROCESS: Persons who believe their applications have been improperly rejected may request the Employment Services Division to review its decision to reject the application. If the applicant desires to submit additional proof of qualifications, such proof must be received by Personnel Services not less than two (2) calendar days prior to the scheduled date for the examination. Persons who are disqualified in any phase of the examination may appeal such adverse action, in writing, to the Civil Service Commission, 700 H Street, Room 2640, Sacramento, CA 95814, telephone: (916) 874-5586 . Such appeals must be filed within thirty (30) calendar days after notice of the adverse action was mailed to the candidate. FOR MORE INFORMATION PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS (FAQs): https://personnel.saccounty.net/Pages/EmploymentServicesFAQs.aspx OTHER INFORMATION VETERAN'S PREFERENCE: Military veterans who have served during wartime shall be given preference in initial appointment to County service. Such preference shall apply, provided the veteran has first achieved a minimum passing score in the examination. The passing score of a veteran shall be annotated to indicate the veteran's score shall be regarded as 5 points or higher, OR 10 points higher for disabled veterans, only for the purpose of determining the three ranks along with which the veteran's name shall be certified. No score shall actually be changed and no new rank shall be created as a result of application of veteran's preference for certification purposes. "Disabled Veteran" means any veteran who has served during wartime and, who, as of the final filing date for an examination is declared by the United States Veterans Administration or military service department to be 10% or more disabled as a result of his/her military service. Persons claiming eligibility for disabled veteran's preference must submit to the employment office, on or before the application deadline date, a certification from the United States Veterans Administration or a military service department, dated within 1 year, which certifies the present existence of a service related disability of 10% or more, or other acceptable proof of such disability as a result of his/her military service. Persons claiming eligibility for veterans preference must submit a copy of Form DD 214 or other acceptable proof of veteran's status on or before the final filing date for the examination. For purpose of this rule "reserve" status does not constitute active duty. CITIZENSHIP OR AUTHORIZED ALIEN REQUIREMENT: As required by the Immigration Reform and Control Act, all County employees must be United States citizens or aliens lawfully authorized to work in the United States. Proof of citizenship or authorized status will be required prior to appointment. CONFLICT OF INTEREST CODE: Some County Civil Service positions are covered by financial disclosure requirements intended to identify potential conflicts of interest. CONCURRENT EMPLOYMENT: No employee may concurrently occupy more than one County position. SPECIAL SKILL QUALIFICATIONS (WHEN SPECIFIED ON THE APPLICATION): Persons who have special skills required by some (but not all) positions in a class may be certified ahead of others provided that: Such special skills are based on the duties and requirements of the positions and are in conformance with merit system and equal opportunity principles, and The certification of eligibles who possess special skills have been approved by the Civil Service Commission. PRE-EMPLOYMENT MEDICAL EXAMINATION & DRUG TESTING: The County of Sacramento is committed to maintaining a drug and alcohol free workplace. All persons selected for appointment to positions must pass a medical examination and a drug test, administered by the County at no cost to the applicant. DRIVER LICENSE: Possession of a valid California Driver License may be required for some positions. PROBATIONARY PERIOD: Regular positions are subject to a probationary period which is an extension of the selection process. Unless otherwise indicated on the announcement, the probationary period is six (6) months. AGENCY SHOP/FAIR SHARE FEE: Some positions require, as a condition of continued employment, that the person either: 1. Become a union member; 2. Pay a fair share fee to the union; or, 3. Meet specific requirements under which an equivalent amount must be paid to a charity. FINGERPRINTING AND CRIMINAL RECORD CHECKS: Fingerprinting and criminal record checks are required for some positions. Closing Date/Time: 1/17/2024 5:00 PM Pacific

If you are a current City of Olathe employee, please click this link to apply through your Workday account. Employment Type Part Time (up to 19 hours) Job Summary Hiring range: $18.25 to $19.90 hourly, depending on qualifications A re you passionate about books, knowledge, and reading? Do you thrive on providing exceptional customer service and creating positive interactions with library customers? Join our team as a Library Customer Service Representative II (CSR II) and be a key contributor to delivering an outstanding library experience to our Olathe community. Library CSR II Key Responsibilities: 1. Customer Interaction/Assistance : Acknowledge and assist library customers through multiple communication channels, including in-person, phone, chat, and email, at various service points, such as the Welcome, Information, Technology, Olathe Room, Children's, and Teen desks. Demonstrate courteous and helpful behavior while offering guidance on library resources, services, and policies. 2. Circulation Services: Facilitate check-in, check-out, and renewal of library materials such as books, DVDs, and digital media. Maintain accurate records of library transactions and customer interactions. 3. Reader’s Advisory/Reference Support : Propose recommendations to customers based on their interests and preferences in addition to basic reference assistance such as helping customers locate books, research materials, and online resources. 4. Technology Assistance: Assist customers with using library computers, printers, and digital resources, providing basic troubleshooting when needed. 5. Problem Resolution/Solving : Provide professional and empathetic customer support by handling inquiries, concerns, and complaints, assessing needs, and escalating complex issues when required. 6. Library Expertise : Develop in-depth knowledge of our library's resources and services to assist customers with questions, troubleshooting, and resource information. 7. Policy Adherence: Affirm that all customer interactions align with library policies and procedures, maintaining a high standard of service quality. For more details, review the full job details and requirements below. Through leadership, collaboration, analytics, and innovation the Customer Service Representative II is at the forefront of the City’s mission to set the standard of excellence in public service. Key Responsibilities Provide customers who patronize the City of Olathe facilities and services with industry leading service and support. Show leadership capabilities when it comes to creating, implementing, and facilitating policies and systems for the City of Olathe Customer Service teams. Work closely with peers and management to analyze data and identify areas in which the team and organization can grow. Actively seek out opportunities to increase knowledge of systems and share findings with team. Exercise and possess strong decision-making skills with limited input from management. Qualifications Experience: Must be proficient in MS Office Suite of products and have at least two years of increasingly responsible administrative, customer relations, or leadership experience. Effective interpersonal skills and communication skills including verbal and written skills are also required along with the ability to analyze data through system reporting and manual data gathering. This position requires the proven ability to work effectively independently and in a team-based environment. Education: A high school diploma or equivalent is required with additional college level coursework in accounting, business or computer systems management, or a related field preferred. Experience and training can substitute for coursework. Licenses & Certifications: None

Position Description Behavioral Health Peer Support Specialist I: $17.92 - $21.76 Behavioral Health Peer Support Specialist II: $22.84 - $27.76 Hours will be: M / W / F from 9:00 - 2:00 Under direct supervision, the incumbent will be responsible for development and on-going provision of peer recovery and support services including: monitoring, informing, supporting, assisting and empowering consumers and family members/caregivers who directly or indirectly receive Behavioral Health services. DISTINGUISHING CHARACTERISTICS: Behavioral Health Peer Support Specialist I This is the entry-level position in the Behavioral Health Peer Support Specialist series. Incumbents in the Behavioral Health Peer Support Specialist series are unique in that they have personal lived experience with behavioral health and/or recovery challenges themselves, and/or they may be the caregivers/family members of individual(s) with behavioral health and recovery challenges. The Behavioral Health Peer Support Specialist I is expected to possess the ability to work in a trainee capacity performing necessary peer support work under direct supervision. The Behavioral Health Peer Support Specialist I initially receives close supervision and is expected to develop best-practice wellness and recovery skills and techniques through experience and on-the-job training and instruction. Incumbents perform duties of increasing responsibility as expertise is gained. The Behavioral Health Peer Support Specialist I is distinguished from the Behavioral Health Peer Support Specialist II classification series by the limited degree of responsibility and decision-making afforded to incumbents. Behavioral Health Peer Support Specialist II This is the journey level in the Behavioral Health Recovery Peer Support Specialist flexible classification series. The Behavioral Health Peer Support Specialist II is expected to possess the ability to work in a paraprofessional capacity, performing the necessary scope of their practice under general supervision. The Behavioral Health Peer Support Specialist II classification is distinguished from the Behavioral Health Peer Support Specialist I by the degree of responsibility of tasks performed and independent judgment exercised by the incumbents. Example of Duties Provides peer recovery and support assistance and mentoring to promote consumer engagement in supportive networks, natural supports, and activities within and outside the behavioral health system. Assesses the unique challenges faced by each consumer; assists consumers in successfully setting and meeting their recovery goals. Uses effective listening and motivational interviewing techniques to engage consumers in goal setting to promote successful change. Serves as a mentor/role model demonstrating competency in recovery, effective coping skills and self-help strategies. Provides encouragement, motivation and support to clients seeking to establish or strengthen their recovery. Develops effective working relationships with agencies and organizations to advocate for client and family/caregiver empowerment. Provides outreach to consumers and community members to link them to services and help overcome barriers to participation in mental health services. Assists consumers in building or maintaining personal support networks and in developing social skills needed to maintain positive interpersonal relationships. Assists in facilitating peer self-help/recovery groups for consumers, family members, and caregivers. Attends and participates in special events, conferences, workshops and trainings. Assists in organizing training activities and with providing educational materials on Behavioral Health Recovery for community groups, behavioral health consumers, family members, and staff. Recommends and makes referrals to appropriate programs and/or services. Transports consumers to and from medical and social service appointments, and the Peer Wellness Center. Performs basic typing and computer tasks. Documents all activities as required. Completes all required staff trainings, as assigned. Performs other job-related duties as assigned. Behavioral Health Peer Support Specialist II Facilitates peer self-help/recovery groups for consumers, family members, and caregivers. Maintains accurate and timely documentation of interventions and activities. Accesses, utilizes, and maintains electronic records and files, including electronic health record. Minimum Qualifications Knowledge of: Mental health issues within the targeted population groups; principles of mental health recovery and strength-based approach to peer support; familiarity with community resources and service agencies, including both private and other public agencies, social and economic problems which call for the use of public and private county services. Ability to: Plan, organize, coordinate, and manage tasks as assigned; communicate orally and in writing on a variety of issues; develop and maintain harmonious relationships with employees, public officials, community groups, other agencies and the general public. Education, Training and Experience: High School Diploma or GED equivalent. Must have personal lived experience, as a current or past consumer of mental health or co-occurring behavioral health services or family member or caregiver of a current or former mental health or co-occurring behavioral health services consumer. Behavioral Health Peer Support Specialist I Six months of paid or volunteer experience providing direct mental health peer support or peer recovery services to individuals or working with family members/caregivers of individuals with mental health issues. Behavioral Health Peer Support Specialist II One year of working directly with consumers in a public behavioral health or similar setting. An Associate Degree in Human Services or a related field may be substituted for experience. Promotion to Behavioral Health Peer Support Specialist II is considered on a merit basis upon completion of the minimum qualifications, including Peer Support Specialist Certification and is subject to the recommendation of the MHSA Support Services Supervisor, and the approval of the HHSA Deputy Director/Director of Behavioral Health. Special Requirements Possession of an appropriate California driver's license issued by the State Department of Motor Vehicles. Behavioral Health Peer Support Specialist II Current California Peer Support Specialist Certification: A Peer Support Specialist must complete the certification requirements, as identified, and receive certification, prior to providing services as a certified Medi-Cal Peer Support Specialist. Minimum Qualifications for Medi-Cal Peer Support Specialists; A Medi-Cal Peer Support Specialist: Must be at least 18 years of age. Provide a government-issued identification with photograph, such as driver’s license, identification card, or passport. Possess a high school diploma, equivalent degree, or higher. Submission of educational transcripts are required. Self-identify as an individual with lived experience, a Peer. Be willing to share their experience as a person with lived experience. Have a strong dedication to recovery. Agree, in writing, to adhere to the California Department of Health Care Services Code of Ethics for Medi-Cal Peer Support Specialists in California. Successfully complete and demonstrate completion of an 80-hour training covering California's 17 core competencies for Medi-Cal Peer Support Specialists. Training must be obtained from a Cal MHSA-approved training program. Successfully pass the state-approved Medi-Cal Peer Support Specialist Certification exam Bargaining Unit 7 - Service Employees International Union Local 1021 For available Health/Dental/Vision insurance please visit the County BENEFITS WEBPAGE. Please note that Extra-hire positions that are benefitted, are only offered our CORE medical plan and are not offered dental or vision. NEW * Assist-To-Own program to help Couny employees purchase a home. Program Highlights: Down Payment Assistance, up to 5.5% of the Total Mortgage Loan. Available with purchase of a primary residence. Variety of Mortgage Loan options (FHA, VA, USDA and Conventional Mortgage Loans). No first-time homebuyer requirement to qualify. Flexible guidelines: Minimum FICO 640; Maximum DTI 50%. Flexible income limits, up to moderate income levels; no income limits for FHA and VA. For more information, vists Calaveras County Assist-to-Own Boot Allowance: $150 per year and is distributed once a year, in the first full pay period in the month of December. Qualifying Classifications: Registered EH Specialists, EH Techs, OSS Engineers, Fleet Manager, Junior Engineer, Mechanic series, Sheriff's Mechanic, Public Works Inspector, Road Maintenance Worker series, Integrated Waste Worker series, AG Techs, and AG Biologists, and Recycling Program Coordinator I/II, Permit Tech I/II, Engineering Tech I/II assigned to the Rock Creek Landfill facility, and Air Pollution Control Tech. Uniform Allowance: $600 per calendar year split into monthly payments.Payments will be made monthly on the second pay check. Qualifying classifications : Custodian series, facility maintenance worker series, facilities maintenance engineer. Extra-Hire: Extra-hire employees are not eligible for step advances, vacation, seniority rights, holiday pay or other certain employee benefits. They are entitled to 24 hours of sick leave per year and eligilbe for the county's CORE Medical plan but not eligible for dental or vision insurance. Vacation days: 0 - 3 complete years = 80 hours per year. After 6 months you can take your first week. 3 - 10 complete years = 120 hours per year 10 years+ = 160 per year Holidays :13 paid holidays per year. Life Insurance: $50,000.00 County paid Sick Leave: 12 days annual sick leave accrual with unlimited accumulation. Sick leave is accrued at 3.69 hours for each full 80 hours of payroll period. 60 hours of sick leave can be used for immediate family, parent spouse, child or sibling. Merit: After successfully completing twenty-six (26) pay periods, a 5% merit increase may be granted.Merit increases may be granted annually thereafter to the top step. Probation Period: New employees remain in a probationary status for 26 pay periods.. Longevity Incentives @ 2.5% for each of the following: 5.5 years (if hired before March 28, 2005) 6 years 10 years 15 years 20 years 25 years Bi-Lingual pay :$75 per month for specific approved job classifications. Flexible Spending: Pre-Tax Medical Reimbursement - Max contribution of $2,500 annually Flexible Spending: Pre-Tax Dependent Care Account - Max contribution of $5,000 annually Section 125 Plan :Additional insurance is available through the Section 125 plan and may be purchased from a representative during open enrollment or by appointment when they are on-site. AFLAC Heart & Stroke Insurance Cancer Insurance Accident Insurance Universal Life Insurance Short Term Disability Insurance ?LEGALSHIELD CALPERS RETIREMENT INFORMATION: CalPERS: CLASSIC MEMBERS: 2% at 55 PEPRA MEMBERS: 2% at 62 Extra-Hire's will be enrolled into Public Agency Retirement System (PARS) unless you are already a member of CalPERS. Additional Retirement Plan: The County offers a 457 Government plan. Employees can contribute u to this deferred compensation plan ( Pre or Post Tax options ).The County utilizes VALIC. Participating employees will receive a County paid match of up to $50 a month. Closing Date/Time: Continuous

Supervisor, Long Term Services and Supports (LTSS) Job Description Department(s): Long Term Care ( Long Term Services and Supports) Reports to: Manager Long Term Support Services FLSA status: Non-Exempt Salary Grade: N - $95,000 - $155,078 Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is on Tuesday , November 21, 2023 at 11:59 PM. Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. About CalOptima Health Are you looking for a career that changes lives? As the single largest health plan in Orange County, CalOptima Health serves one in three residents with health insurance programs for low-income children, adults, seniors and people with disabilities. Our 1,500 employees are valued for their individual perspectives and contributions and benefit from flexible work schedules, recognition and opportunities to grow. If you're looking for a rewarding career supporting a meaningful mission, along with generous benefits and recognition, consider joining us at CalOptima Health! About the Position The Supervisor Long Term Support Services will be responsible for planning, organizing, developing and implementing the principles, programs, policies and procedures employed in the delivery of Long Term Services and Supports (LTSS) to members in the community and institutionalized settings. The incumbent will be responsible for the management of the day-to-day operational activities for LTSS programs: Long Term Care (LTC), Community Based Adult Services (CBAS) and CalAIM (Enhanced Care Management (ECM) and Community Supports (CS)), while interacting with internal/external management staff, providers, vendors, health networks and other internal and external customers in a professional, positive and competent manner. The incumbent will be responsible supervising and monitoring the ongoing and daily activities of the department staff. In addition, the incumbent will resolve members' and providers' issues and barriers ensuring excellent customer service. The incumbent will manage staff coverage in all areas of LTSS to complete all assignments, the orienting and training of new employees and ensure contractual and regulatory requirements are met. Duties & Responsibilities: Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Supervises, trains and audits the LTSS Medical Case Managers, Social Workers, Program Specialists and non-clinical staff such as Personal Care Coordinators (PCC), Medical Authorization Assistants (MAA) and Administrative Assistants (AA) per Medi-Cal processing guidelines. Serves as a resource to departmental and organizational staff which includes internal departments and affiliated health networks, regarding authorization rules and processes. Manages the day-to-day activities of the department to ensure compliance with company policies and regulatory requirements. Attends all LTSS required meetings, Concurrent Review and Case Management clinical rounds and other meetings, including internal and external interdisciplinary care team meetings as needed or assigned. Makes staffing assignments and recommendations based on authorization priority, overall workload and staffing needs per program to ensure daily workloads are fulfilled with a cost-effective use of resources and time. Conducts audits as assigned by LTSS management team as required by policy and procedure, including auditing for quantity and quality of work completed and timeliness required by regulations. Provides on-going/periodic in-service training for all staff based on audit findings and facilitates the on-going development and education of staff. Provides assistance in the development and implementation of policies and procedures, as well as orientation. Trains, evaluates and provides performance feedback to staff as needed, including day-to-day coaching and performance feedback to individuals, annual and 90-day appraisals and Performance Improvement Plans based on individual needs; involves Human Resources as necessary. Identifies areas of improvement in workflows, assists in the creation of desktop procedures and new workflows for corrective action and educates the LTSS staff on new/revised workflow processes. Assists the Manager of LTSS in all areas of the department to ensure departmental and organizational goals are met, including the requirement to be able to complete authorization approvals for CBAS, LTC, ECM and CS programs. Works with the Information Technology Services (ITS) and reporting departments to support the department in the creation of reports that ensures monitoring and reporting of LTSS program activities to regulatory agencies as required by the organization and regulatory entities. Establishes and maintains effective working relationships with public and private agencies providing long term support services to members, including assisting health networks and other departments to minimize barriers to discharge planning. Resolves provider/vendor/member problems related to the delivery of LTSS. Completes other projects and duties as assigned. Experience & Education: Bachelor's degree in a Healthcare related field and a current unrestricted Registered Nurse (RN) License to practice in the State of California required. For non-RNs, a Master's degree in Healthcare, Social Work or related field required. 3 years of experience in a health care or managed care setting required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above is also qualifying. Valid driver's license and vehicle or other approved means of transportation, an acceptable driving record and current auto insurance will be required for work away from the primary office 25% of the time or more required. Preferred Qualifications: 1 year of supervisory and/or lead experience. Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing duties of the job, employee is required to move about the organization as well as to offsite locations. Must also be able to reach with hands and arms and must be able to lift and carry up to 25 pounds to transport a laptop and other collateral material. Employee must be able to communicate, particularly for regular phone use, face-to-face interaction and in meetings. Employee must have means of transportation for offsite travel to the CalAIM providers, PACE Center, Skilled Nursing Facilities, CBAS Centers and County Social Services Facilities approximately 25% of the time. Work Environment: Typical office environment with minimal to moderate noise levels and controlled office temperatures. Offsite environment is equivalent to a medical facility. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. Job Location: Orange, California Position Type: To apply, visit https://jobs.silkroad.com/CalOptima/Careers/jobs/4434 Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-f4c280c11eeef64fa3369ea394fec2d0

Position Information Do you have a strong desire to help those in need? Are you interested in providing transportation for clients to appointments? Join the Department of Health Services' Behavioral Health Division as an Extra-Help Client Support Specialist! Starting salary up to $32.43/hour!* The County of Sonoma Department of Health Services seeks qualified candidates to fill multiple temporary extra-help Client Support Specialist positionsin the Behavioral Health Division. ABOUT THE POSITIONS As a member of a multi-disciplinary team, Client Support Specialists play a pivotal role in providing a variety of rehabilitation support services to adult and child clients. These positions are primarily responsible for transporting ambulatory adult behavioral health clients to and from appointments, hospitals, court, residential care, and long-term care facilities both within and outside of Sonoma County. As the ideal candidate to join our team, you will enjoy driving long distances and have a passion for assisting those in need. Additionally, you will possess: A current valid California Class C (or higher) Driver's License A good driving record Experience working with adults who have behavioral challenges Excellent problem-solving abilities and sound judgment Good interpersonal skills The ability to maintain a professional demeanor in stressful situations EXTRA-HELP EMPLOYMENT Extra-help employees relieve or augment permanent staff. Temporary, extra-help employees are not in the classified civil service and do not have property rights to permanently allocated positions. In addition, they do not receive most employee benefits such as long-term disability insurance coverage; accrual of vacation; participation in the County retirement program; or eligibility to take promotional examinations. Temporary, extra-help employees are limited in their employment to a maximum of one calendar year. These employees must be off of work for three months before they can be re-employed on an extra help basis. Extra-help employees who meet the eligibility requirements may qualify for a County contribution toward medical coverage. This recruitment is being conducted to fill multiple extra-help (temporary) Client Support Specialist positions in the Department of Health Services. This employment list may also be used to fill future extra-help positions as they occur during the active status of the list. *Salary is negotiable within the established range. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Education and Experience : Any combination of training and experience that would provide the opportunity to acquire the knowledge and abilities listed. A typical way to obtain the required knowledge and abilities would be: An Associate of Arts degree with major course work in community mental health, psychology, sociology, or other related field. Experience as a Client Support Assistant, or the equivalent, may be substituted for the required education on a year-for-year basis. AND One year experience working as the equivalent of a Client Support Assistant, or one year of paid experience working with adults diagnosed with a serious and persistent mental illness, or children with a serious emotional disturbance that would provide basic understanding of the needs of mental health services programs. Driver’s License: Possession of a valid driver's license at the appropriate level including necessary special endorsements, as required by the State of California to perform the essential job functions of the position. Special Qualifications : Some positions may require the ability to fluently speak and write a language other than English. Knowledge, Skills, and Abilities Working Knowledge of : Community resources and services available to program clients; techniques of rehabilitation; client legal rights; interviewing techniques, charting and case management documentation; and the use of electronic information equipment and specific systems as used within the department. Ability to: Develop and maintain the trust and cooperation of clients, their families and other significant care providers; interpret and apply County mental health program policies and procedures; analyze a client situation accurately and adopt an effective course of action; work with clients to resolve conflicts with other staff, care providers or family members; work effectively as a member of a multi-disciplinary team; understand the legal mandates governing the storage of client records and information and the rights of the client to confidentiality; understand and apply the principles and techniques of case management and rehabilitative interventions with clients; coordinate the delivery of mental health services; apply basic interviewing techniques; facilitate group sessions; coordinate the delivery of mental health services; communicate effectively with persons from a variety of social, cultural, and economic backgrounds; evaluate situations and adopt effective courses of action to prevent a crisis; speak and write in at a level necessary to fulfill the job requirements; read, understand, and apply regulations and procedures governing mental health programs. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions are used to evaluate your qualifications. Please provide sufficient information to allow for a thorough evaluation of your qualifications. The selection procedure will consist of the following examination: An Application and Supplemental Questionnaire Appraisal Examination (pass/not pass) will be conducted to evaluate each applicant's combination of educational coursework, training, experience, knowledge, and abilities that relate to this position to ensure satisfaction of the minimum qualifications for this position. Candidates who possess the minimum qualifications for the position will be placed on an extra-help employment list and referred to the department. The department may contact candidates from the employment list who possess the most appropriate job-related qualifications for further consideration. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Continuous recruitments may close without notice at any time that a sufficient number of qualified applications have been received. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: SZ HR Technician: RR IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: GENERAL* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation and sick leave accruals; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choice of five health plans (a PPO, EPO, HMO, and two deductible HMOs) with a County contribution toward the premium (the contribution amount varies by bargaining unit. For specific details, please refer to the applicable MOU). A County contribution to a Health Reimbursement Arrangement is available for some bargaining units. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: Continuous

Description: Job Summary Under the oversight and general supervision of the Senior Director of Maintenance & Operations, the Associate Director of Custodial & Moving Services oversees a comprehensive custodial and moving services program for the main and south campuses as well as other nearby campus properties consisting of more than 52 buildings comprised of more than six million square feet. Services are provided via a 24/7 operations schedule, serving thousands of students, faculty, staff, and visitors daily. Using independent judgment and professional expertise, the incumbent plans, organizes and directs the activities of the Custodial and Moving Services unit within Facilities Development & Operations. Services are wide-ranging and encompass routine and specialized custodial care, supports activities associated with moving departments and occupants within campus properties, and coordinates supporting services for special events and commencement activities. As part of this role, the incumbent oversees and administers an assigned budget and plays a pivotal role in the development and execution of priorities as related to ensuring ongoing continuity of operations. This includes establishing strong relationships with campus clientele and driving forward a University first and customer focused approach to all work efforts. The incumbent has direct responsibility to plan, develop, implement, and oversee comprehensive service plans for all areas of responsibility including establishment of key performance metrics and quality controls. The incumbent also participates with other managers within the Maintenance & Operations Division to develop, establish, and implement strategic and operational plans and initiatives. Key Responsibilities Responsible for direct oversight of all custodial service operations and all moving services activities of the University Develops and oversees implementation of a custodial service plans, preventive maintenance schedules, and service level standards for all buildings and areas of custodial care Develops and implements a key performance metrics system including a measuring, tracking and reporting system to allow understanding of performance at both the building and work group level Manages, assigns, coordinates, and oversees moving services and special event support services requests ensuring responsiveness based on a prioritized deployment model including standards for customer engagement Collaborates with others in development of and leads implementation of a campus-wide furniture and equipment reuse program including maintaining an online inventory of items available for re-use and managing/tracking assets and disposition records Oversees personnel management for over 100 employees including hiring, retention, performance evaluation, and corrective and/or disciplinary action working closely with the Business & Administrative Services unit and University Personnel Establishes performance requirements including monitoring performance, coaching for improvement and development, and progressive discipline, where necessary In collaboration with the Business & Administrative Services unit, monitors, tracks, and forecasts operating budgets making recommendations for adjustment where necessary Ensures all chargeable services are recovered and ensures appropriate internal controls to confirm this is being done Acts as a unit representative for custodial and moving services and initiates and maintains relationships with clients across the campus to advance work efforts Plans, implements, and updates procedures for area of responsibility as related to disaster and emergency preparedness and building security/emergency procedures Ensures unit compliance with all regulatory requirements of local, state and federal agencies having jurisdiction or authority over operational activities Serves as a manager on duty responsible for off hours service calls and campus emergency response needs Knowledge, Skills & Abilities Knowledge of administrative and management techniques required to lead and oversee a comprehensive program inclusive of custodial maintenance and moving service Knowledge of custodial maintenance planning and management principles including development and implementation of operational plans, preventative maintenance programs, and quality control, assurance and inspection programs Knowledge, experience and ability to demonstrated to implement a strong customer service approach to work efforts, with a commitment to high ethical standards, while motivating staff in a demanding environment Knowledge and understanding of public contracting requirements as needed to develop and analyze proposals and negotiate favorable business terms Knowledge of and ability to assess, develop, implement, and evaluates procedures, plans, and policy from a strategic and operational perspective Ability to work with mathematical concepts such as probability and statistical inference, to apply concepts such as fractions, percentages, rations, and proportions Ability to define problems, collect data, establish facts, and draw valid conclusions and to interpret an extensive variety of technical instructions and deal with multiple abstract and concrete variables Ability to communicate effectively and work harmoniously with a diverse group of individuals at all levels within and outside of the organization Ability to lift up to 20 pounds occasionally Ability to work evening and weekend hours in order to maintain presence with swing and graveyard shift staff Ability to sustain exposure to dusty, noisy environments and inclement weather as necessary to carry out assigned duties and responsibilities Ability to climb to a height up to twenty feet Ability to drive to locations of work Required Qualifications Bachelor's degree in public administration, management, business or a related field OR which may be obtained through equivalent experience such as might be attained through five years of supervisory experience in custodial or operational services management, of which a minimum of three years is associated with progressively responsible experience Four years of supervisory experience in scheduling, coordinating, and managing custodial operations, of which a minimum of two years are associated with progressively responsible management Demonstrated experience leading and overseeing custodial and/or moving services and operations common to a large, complex organization Supervisory experience in human resources and employee relations management Demonstrated experience developing and implementing service plans including task development and resource assignment/management License A valid driver's license is required for this position. Out of state candidates selected for the position must obtain a State of California driver's license within 10 days of hire in accordance with the California Department of Motor Vehicles regulations. Once hired the employee must successfully complete the Defensive Driver Training Program provided by the State of California for California State University campuses. Preferred Qualifications Bachelor's degree in public administration, management, business or a related field. CCE certification through the International Sanitary Supply Association and/or GCMC certification through the International Janitorial Cleaning Services Association or equivalent certification Supervisory experience within a collective bargaining and represented staff environment. Experience managing custodial services for a demanding, large, and complex organization and environment. Experience in operational services management of a State facility, College or University, or other multi-facility complex Compensation Classification: Administrator II Anticipated Hiring Range: $8,542/month - $10,700/month CSU Salary Range: $4,583/month - $14,713/month The final hiring salary will be commensurate with experience. San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: October 10, 2023 through October 24, 2023 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment, and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third-party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Closing Date/Time: Open until filled

SUMMARY PURPOSE OF POSITION The Customer Relations Representative will provide information, respond to customer inquiries, support passenger flow, and support fare media sales at Metrolink stations. This is a classified position represented by Amalgamated Transit Union, ATU Local 1277, per the Collective Bargaining Agreement (CBA) dated January 1, 2023, through June 30, 2026. Starting Hourly Rate: $21.6689 TO APPLY: This is a continuous recruitment with the first review of applications beginning October 13, 2023 . Interested applicants are encouraged to apply immediately. DISTINGUISHING CHARACTERISTICS This is the career level of the Customer Relations Representative series. At this level, the incumbent has some latitude for independent judgment and may vary work methods and procedures, but usually within prescribed parameters. SUPERVISION EXERCISED AND RECEIVED Receives supervision from departmental management/supervisory level roles This position has no formal supervisory responsibilities ESSENTIAL DUTIES AND RESPONSIBILITIES The duties listed below are intended to describe the general nature and level of work being performed and are not to be interpreted as an exhaustive list of responsibilities. Provide Metrolink riders with information on using the rail system, reading the train timetable, using ticket vending machines, fare policies, making connections, and create a positive passenger experience. Serve as the primary point of contact for train riders, inform customers at the train platforms during service disruptions, make public address announcements, and assist to prevent unnecessary delays to passengers. Sell Metrolink tickets, processing debit and credit sales, make ticket adjustments, and process customer refunds. Handle and account for all cash including preparing and balancing of the cash drawer, preparing bank deposits, and operating the Ticket Office Machine (TOM). Order and maintain a current inventory of pre-printed ticket stock and all current Metrolink published materials including brochures, train schedules, maps, forms, special events and special trains, etc. Provide support to school groups to ensure safe travel, appropriate fare media, and assistance with vouchers. Maintain Metrolink kiosks at all stations with current rider updates, special event literature, and other related materials as needed. Coordinate lost and found returns, contact customers regarding items, and recording feedback into the customer database. Coordinate passenger use of alternate transportation during service disruptions or planned outages at Metrolink stations, and report transportation issues to the appropriate personnel. Inform customers on rail safety issues, report trespasser and vandalism incidents to Metrolink security, and respond to emergency situations or customer service related problems as directed. Perform other related duties as assigned. MINIMUM REQUIREMENTS TO PERFORM ESSENTIAL JOB FUNCTIONS Education and Experience High school diploma, GED or its equivalent. A minimum of three (3) years of work experience in a customer service role interacting with and providing a service that may be measured by customer satisfaction. Must pass the computer-based assessment. A combination of training, education and or experience that provides the required knowledge, skills and abilities may be considered when determining minimum qualifications. Advanced relevant coursework may also substitute for a portion of required experience. Valid Class C Driver’s license with a satisfactory driving record of no more than three moving violations and no DUI’s within the last three years. Preferred Qualifications None. Knowledge, Skills, and Abilities Knowledge of: Principles and practices of customer relations. Effective telephone techniques, etiquette, and customer service General business practices and procedures. Principles and techniques of communication, with emphasis upon both verbal and writing skills. Techniques to identify or determine the root cause of an issue to resolve complaints Applicable federal, state, and local laws, rules, and regulations for public transit, such as the Americans with Disabilities Act. Office management procedures and time management principles Office practices, procedures and equipment. Computer software skills including word processing, spreadsheets, and database applications such as MS Office programs including Outlook, Word, Excel, and other related software applications. Principles of business letter writing and report preparation with specific focus on correct spelling, grammar and punctuation. Principles of customer relations management record keeping, data collection, data management and research techniques. Metrolink territory including routes, fares, and service changes due to external forces, i.e., construction and service interruptions. Contracted transportation services. Basic arithmetic computations. Skilled in: Use of Microsoft Office. Cash handling. Responding professionally to different customer situations. Presenting information to customers and staff. Writing correspondence. Ability to: Communicate with strong interpersonal skills using tact, empathy, patience, and courtesy. Work under pressure to resolve difficult issues in real-time. Ensure high degree of accuracy and attention-to-detail. Communicate clearly and concisely with tact and diplomacy with the public, management, and other internal/external customers. Prioritize, organize and perform multiple responsibilities or projects simultaneously, making decisions independently and taking ownership for wide ranging responsibilities that also meet time constraints and deadlines. Work independently and proactively, either alone or as part of a team, and exercise sound judgment to resolve issues and or/find ways to improve reporting process. Initiate, organize, and follow up on work. Interpret and explain policies and procedures. Establish and maintain working relationships. PHYSICAL REQUIREMENTS Transition between a stationary position at a desk or work location and move about Metrolink facilities or other work site locations. Operate tools to perform the duties of the position; such as computers, office equipment and work-related machinery. Transport equipment or boxes up to 25lbs. Exchange ideas by means of communication. Visual acuity to detect, identify and observe employees or train movement and any barriers to movement when working on or near railroad tracks. Hear and perceive the nature of sounds when working on or near railroad tracks Balance, ascend/descend, climb, kneel, stoop, bend, crouch or crawl within assigned working conditions and or locations. Working Conditions Position will work in an outdoor environment with possible exposure to changes in weather conditions, individuals who are hostile or irate, moving mechanical parts, and loud noises (85+ decibels, such as heavy trucks, construction, etc.) Position may require work in a normal office environment with little exposure to excessive noise, dust, or temperature. SUPPLEMENTAL INFORMATION Selection Process: Following a review of resumes and/or applications, the most highly qualified candidates will be invited to continue in the selection process. Eligible applicants will be notified of the exact time and place of assessments and interview. Candidates will be interviewed to determine the irrelative knowledge, skills and ability in job related areas. Offers of employment may be contingent upon successful completion of a reference check, including degree verification and criminal records check provided through SCRRA. Internal Candidates: Employees with active discipline as defined in the HR Policy No. 5.3 Positive Discipline Program and/or with performance that does not meet the standard for "meets expectations" as defined in the Performance Planning and Appraisal Process may be precluded from consideration and placement in the position. In compliance with the Americans with Disabilities Act, the SCRRA will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. The SCRRA is an Equal Opportunity Employer. EEO/ADA MEDICAL: SCRRA offers a choice of twelve (12) health plan options provided through the California Public Employees' Retirement System (CalPERS). You may choose from up to ten (10) Health Maintenance Organization (HMO) plans and two (2) Preferred Provider Organization (PPO) plans. Some health plans are only available in certain counties and/or zip codes. You contribute 12.5 percent of the plan premium for coverage of you and your eligible dependents. You may waive coverage if you are covered under another group health plan; you must provide proof. Once you waive coverage, you will only be allowed to enroll during Open Enrollment or within 60 days from the date on which your other coverage is no longer available (proof is required). If you elect to waive coverage, you will receive $300.00 per month taxable earnings, paid in two installments of $150 each on the first two paychecks of the month. A retiree or an employee who is a spouse, child, or any other eligible dependent of another SCRRA employee is not eligible for the opt out/cash in lieu credit if he/she is covered under a SCRRA health plan. Eligibility begins the first of the month following hire date or qualifying event. DENTAL: SCRRA offers two dental options provided by Delta Dental. Under the DeltaCare (HMO) program, you must select a contract dentist within their network to perform your dental services. If you require treatment from a specialist, your contract dentist will handle the referral. Many services are covered at no cost to you. A co-payment applies for other services. The Delta Dental PPO plan allows you to visit a dentist of your choice, change dentists at any time, go to a dental specialist of your choice, receive dental care anywhere in the world, and save on out-of-pocket expenses when you visit a PPO network dental office. SCRRA pays the full premium for coverage of you and your eligible dependents under both plans. Eligibility begins the first of the month following hire date or qualifying event. VISION: SCRRA offers two (2) vision plans through Vision Service Plan (VSP), providing coverage for eye examinations, prescription eyewear and contact lenses through network providers. You have the option of seeing out-of-network providers, but full reimbursement is not guaranteed. VSP has contracted with many laser surgery facilities and doctors, offering you a discount on PRK and LASIK surgeries. If you enroll in the VSP Basic Plan, SCRRA pays the full premium for coverage of you and your eligible dependents. If you enroll in the VSP Buy-up Plan, which offers enhanced vision benefits, you pay the difference between the cost of the Basic Plan and the Buy-up Plan. Eligibility begins the first of the month following hire date or qualifying event. FLEXIBLE SPENDING ACCOUNTS: Flexible Spending Accounts (FSA) allow for the deferral of pre-tax dollars to be used for reimbursement of eligible medical and dependent care expenses. You can set aside up to $3,050 for health care expenses and $5,000 per family for dependent care expenses annually. Eligibility begins the first of the month following hire date or a qualifying event. GROUP TERM LIFE INSURANCE: SCRRA provides for an amount equal to one (1) time your annual salary, rounded to the nearest $1,000, to a maximum of $200,000. Your life insurance benefit will reduce to 65% at age 65 and 55% at age 70. IRS regulations require that the portion of Group Term Life (“G.T.L.”) insurance benefits provided to you by SCRRA, which exceeds $50,000, be added to your Federal, State, and Medicare taxable earnings for W-2 reporting. This amount is reflected on your pay statements each pay period in the “Other Benefits and Information” section. In addition, SCRRA offers a voluntary plan, which may be purchased in increments of $10,000 to a maximum of $100,000 without evidence of insurability (initial enrollment period only) and up to 5 times your salary to a maximum of $500,000 with evidence of insurability. Dependent life options are also available. The voluntary plan is portable; you may retain it if you leave SCRRA and pay the premium. Eligibility begins the first of the month following hire date or qualifying event. ACCIDENTAL DEATH & DISMEMBERMENT: SCRRA provides for an amount equal to one (1) time your annual salary, rounded to the nearest $1,000, up to a maximum of $200,000. Your AD&D insurance benefit will reduce to 65% at age 65 and 55% at age 70. In addition, SCRRA offers a voluntary plan, which may be purchased in increments of $10,000, subject to a maximum of the lesser of 5 times your annual salary or $500,000. Dependent AD&D options are also available. Eligibility begins the first of the month following hire date or qualifying event. SHORT TERM DISABILITY: You are covered under the California State Disability Insurance (SDI) Program. Your maximum benefit amount is 52 times your weekly benefit amount or the total wages subject to SDI tax paid in your base period, whichever is less. Employees pay a mandatory contribution, through payroll deductions, for coverage under the SDI program. The contribution rate for 2023 is 0.9 percent of earnings. The SDI taxable wage limit is $153,164, with a maximum withholding of $1,378.48 per employee for calendar year 2023. LONG TERM DISABILITY : SCRRA provides for income replacement of 60 percent of monthly earnings subject to a maximum benefit of $7,500 per month up to age 65. To qualify, you must be on disability for 90 days. (Note: there is a pre-existing condition clause in this program.) Eligibility begins the first of the month following hire date or qualifying event. VOLUNTARY BENEFITS: SCRRA offers the following employee-paid voluntary benefits, provided by Aflac: Group Accident Insurance helps pay for out-of-pocket costs that arise from covered accidents, such as fractures, dislocations, and lacerations. Group Critical Illness Insurance helps pay for the expected and unexpected expenses that arise from diagnosis of a covered critical illness, such as cancer (internal or invasive), heart attack, stroke, end-stage renal failure or a major organ transplant. Group Hospital Indemnity Insurance helps pay for the out-of-pocket costs associated with a hospital stay, including benefits for hospital confinement, hospital admission, hospital intensive care and intermediate intensive care step-down unit. Group Short-Term Disability Insurance pays a monthly benefit directly to an employee who is off work due to an injury or illness for up to three (3) months after a seven (7) day waiting period. Eligibility begins the first of the month following hire date or qualifying event. HOLIDAYS: SCRRA observes twelve (12) holidays a year: New Year's Day, Martin Luther King Day, President’s Day, Cesar Chavez Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Veterans Day, Thanksgiving Day, Day after Thanksgiving, and Christmas Day. PAID TIME OFF (PTO): SCRRA provides employees with Paid Time Off (PTO) for vacations, illnesses, injuries, medical/dental appointments, religious holidays, personal business, and emergencies as follows: 0-4 years of service - 25 days 5-6 years of service - 30 days 7th year of service - 32 days 8th year of service - 33 days 9th year of service - 34 days 10-14 years of service - 35 days 15-19 years of service - 38 days 20 or more years - 42 days At the CEO’s discretion, prior service at a public transportation or public agency, or rail transportation company may be counted towards an employee’s total service years to increase the employee’s PTO accrual rate. To be considered, Human Resources requires that a written request along with verification and confirmation of the years of service be provided prior to the start of employment with SCRRA. Human Resources will provide the final determination on behalf of the CEO. EMPLOYEE ASSISTANCE PROGRAM (EAP): SCRRA offers you and your immediate and dependent family members confidential counseling 24 hours a day, 7 days a week for family, personal, work-related and substance abuse issues through the EAP. You are entitled to a telephone session(s) with a trained EAP professional to assess the nature of the problem and provide a referral for additional assistance, if needed. Services also include three (3) face-to-face counseling sessions per family member per six (6) month period. HEALTH ADVOCACY SERVICES: SCRRA offers you and your eligible dependents free health advocacy services through Health Advocate. You are entitled to unlimited calls with trained professionals who can help you navigate the healthcare and insurance systems. RETIREMENT PLAN: The SCRRA contracts with the California Public Employees' Retirement System (CalPERS). You pay a 7.00 percent employee contribution and SCRRA pays an employer contribution, which varies each year. To be eligible for service retirement, you must be at least age 52 and have a minimum of five (5) years of CalPERS-credited service. Upon retirement you are entitled to a monthly retirement benefit based on your years of credited service, age, and average compensation during your last three (3) years of service (“final compensation”). The retirement formula for New Members is 2%@62, which means at age 62, you receive 2 percent of your final compensation for every year of service. Upon separation from employment with less than 5 years of credited service, you may request a refund of your employee contributions only, including interest, and end your membership with CalPERS, or leave it in your account and retain your service credit should you decide to work for another CalPERS-covered agency. If you are vested upon separation but do not retire, you may leave your contributions in your account until retirement or elect a refund. SOCIAL SECURITY: You do not participate in Social Security except for Medicare. You will contribute 1.45 percent of your pay to cover the hospital insurance portion of Medicare. *Additional Medicare Hospital Insurance Tax: As of January 1, 2013, employees are required to pay an additional 0.9 percent Medicare tax on earnings above $200,000 (for those who file an individual return) or $250,000 (for those who file a joint return). This additional hospital insurance tax is not reflected in the rate above. RETIREE MEDICAL: Unrepresented employees hired before 11/1/18*: You will be eligible for medical coverage when you retire if your separation date and retirement date are within 120 days of each other. SCRRA pays the same amount for retirees as it does for active employees, which is currently 87.5 percent of the applicable premium. Unrepresented employees hired on or after 11/1/18: You will be eligible for medical coverage when you retire if your separation date and retirement date are within 120 days of each other and you have a minimum of 10 years of credited CalPERS service, five of which must be performed at SCRRA. SCRRA pays a percentage of the state annuitant contribution rate** in accordance with the vesting schedule below: 10 Years of CalPERS Service - 50% 11 - 19 Years of CalPERS Service - 50%, plus 5% for each additional year of service 20+ Years of CalPERS Service - 100% *Once each year the employer may allow unrepresented employees hired before 11/1/18 the opportunity to individually elect to be subject to the vesting schedule. **The state annuitant contribution rates for 2023 are: $883 (Retiree Only); $1,699 (Retiree + 1 Dependent); $2,124 (Retiree + Family). DEFERRED COMPENSATION PLAN (457) : You are eligible to set aside a portion of your current income without paying taxes on that money until it is received later during retirement when taxes may be lower. In 2023, you can defer up to 100 percent of your gross compensation or $22,500 annually, whichever is less (“normal contribution limit”). You may make an additional $7,500 contribution to the plan if you are age 50 and older. If you are at least within three years of the age in which you are eligible to receive unreduced benefits under our CalPERS retirement plan, you may contribute up to double the normal contribution limit, or $45,000. TRANSPORTATION PASSES: You may use your employee badge for unlimited free access to all Metrolink lines and trains. Your badge cannot be used on connecting public transportation. However, if you commute to/from work on Metrolink on a regular basis and need to connect to other public transportation (e.g., Metro Red or Purple Line) you can be issued a Metrolink pass with the appropriate station pair, which will also give you access to connecting transportation. You are also eligible to receive a free transit pass to ride any greater Los Angeles area transit system other than Metrolink (such as, Metro, Foothill Transit, LADOT, and LOSSAN) for commuting purposes. The commuter transit pass has a value up to the monthly maximum tax-free transit pass amount established by the Internal Revenue Service ($300 in 2023). You are responsible for any transit fares above the IRS monthly cap. To receive this benefit, the SCRRA requires each employee to use public transportation to commute to and from work three (3) or more days per week. OTHER BENEFITS: Educational Assistance - SCRRA will reimburse an employee up to $1,000 per fiscal year for tuition, books and mandatory student fees for courses that are relevant to employment. No reimbursement is allowed for parking. Professional Memberships - SCRRA pays up to $300 per year for professional memberships. Credit Union Membership - SCRRA offers credit union services for employees and their family members, provided by Northrup Grumman Federal Credit Union. Jury Duty - SCRRA will continue an employee's salary during any non-voluntary jury service up to a maximum of ten (10) working days. Pregnancy Disability and Family and Medical Leaves - A leave of absence may be paid or unpaid and shall be granted in accordance with applicable federal and state laws, and SCRRA policy. Refer to the Human Resource Policies and Procedures Manual for more detailed information. Bereavement Leave - In the event of death in an employee’s immediate family, the agency grants up to three (3) working days, with pay, to handle family affairs and to attend the funeral. When an employee needs to travel outside the radius of the five (5) member agencies due to the death of an immediate family member, the Authority grants up to five (5) working days, with pay. Military Leave - Employees will be paid for the annually required active period. At the discretion of the Chief Executive Officer, and with Board notification, paid military leave may be granted beyond what is provided by the applicable state law. Closing Date/Time: Continuous

Description: Application Process This position is open until f illed. For full consideration, please submit application, along with cover letter and resume, by 8am on Thursday, August 31. Please review the position description listed above for full scope of responsibilities and qualifications. Job Summary Reporting to and under the supervision of the IT Administrative Services Manager, it is the responsibility of the IT Service Representative to provide technical support and assistance within the assigned service area to campus departments, faculty, staff and students; and to assure access to supported computing and network services. Specifically, the IT Service Representative is responsible for answering calls the SSU campus, provides one-on-one assistance at the caller's location or from the office or help desk, processes requests for IT services from the campus community, makes office visits for faculty and staff to provide desktop computing support and maintenance, assists other IT staff to develop tools for IT technical support use. The incumbent performs outreach duties that include system updates, technical support, and problem resolution. Key Qualifications The incumbent is required to possess a comprehensive knowledge of hardware and software support for desktops and mobile devices, application administration, and a working knowledge of information technology in an enterprise environment. The incumbent must be able to apply this expertise as a generalist or specialist. This foundation would normally be obtained through a bachelor's degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Additional training or education in Information Technology preferred. Microsoft System Center Configuration Manager (SCCM) and/or Java Apple Management Framework (JAMF) knowledge and experience highly preferred. In addition, the incumbent should possess the following: • Ability to install, configure, customize and maintain software and hardware in modern Windows operating systems and Macintosh environments, including input and output device and peripherals; • Strong knowledge of standard academic computing applications, including productivity applications such as word processing, spreadsheets, and presentation packages; multimedia applications; graphics applications and network applications such as WWW tools; • Strong knowledge of data processing procedures and equipment; • Strong interpersonal, verbal and written communication skills and strong customer support or experience; • Ability to install, configure, maintain, and troubleshoot multimedia systems, computer operating systems, applications, and networking software; • Ability to identify and troubleshoot technical problems and refer more complex problems to the appropriate staff; • Ability to coordinate and implement data exchanges and conversions; • Ability to apply consultative skills to assess user needs and provide appropriate support and ability to analyze, troubleshoot, and resolve problems; • Ability to be committed to a high standard of safety and be willing and able to comply with all safety laws and all of the University's safety policies and rules; and be willing to report safety violations and potential safety violations to appropriate supervisory or management personnel; • Must be able to adapt to change in the work environment, accept constructive feedback, effectively handle multiple tasks and competing demands, work well both independently and with others on a team and work actively to resolve conflicts; • Must be able to work in a very stressful environment where constructive feedback from others is encouraged. Must have the ability to effectively communicate with all levels within the university and establish and maintain productive and effective, inclusive working relationships amongst diverse populations including staff, faculty, administration, students, and other internal and external constituents. This position requires the successful completion of a comprehensive livescan background investigation. Salary and Benefits Starting salary placement depends on qualifications and experience and is antic ipated to be in the range of $4,678- $6,210 a month. This is a full time, exempt position, which will lead toward permanent status following the successful completion of a probationary period. This position is eligible for a broad range of benefits, including medical, dental, vision, life and disability insurances, retirement (CalPERS), tuition waiver, vacation and sick leave. In addition, 14 paid holidays are offered each year; 13 scheduled on specific days and a Personal Holiday that may be taken any time during the year. A comprehensive benefits summary for this position is available online by clicking here to be taken to the CSU benefits page. For eligible employees, CSUEU collective bargaining agreement Article 17.10 will be honored. Supplemental Information Sonoma State University is committed to achieving excellence through teaching, scholarship, learning and inclusion. In line with our Strategic Plan and our Seawolf Commitment, our values include diversity, sustainability, community engagement, respect, responsibility, excellence and integrity. We strive to cultivate a community in which a diverse population can learn and work in an atmosphere of civility and respect. We encourage innovation, experimentation and creativity, as well as contributions to equity and inclusion, in the pursuit of excellence for all members of our university community. The University is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status. Mandated Reporting: This position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all faculty, staff, administrators, and students who are accessing campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Any candidates advanced in a currently open search process should be prepared to continue to help us protect and maintain a healthy Seawolf Community. More information related to campus level requirements can be found here: https://risk.sonoma.edu/covid- compliance-and-monitoring- office . CSU Out of State Policy - Sonoma State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. A comprehensive livescan background investigation must be completed satisfactorily before any candidate can be offered a position. Failure to satisfactorily complete the livescan background check may affect the application status of applicants or continued employment of current employees who apply for this position. Sonoma State University is not a sponsoring agency for staff positions (i.e. H-1B visas). Positions are posted for a minimum of 14 calendar days. For questions related to the application process, please reach out to hr@sonoma.edu . The ADA Coordinator is also available ( hraccommodations@sonoma.edu ) to assist individuals with disabilities in need of accommodation during the hiring process. Sonoma State University's Annual Security Report includes summaries of institutional policy relating to campus safety, drug and alcohol use, sexual assault, and other matters. The report is published in compliance with the Clery Act and includes three years of certain crime statistics that occurred in Clery Act defined geography. A paper copy of the report may be requested in person by emailing the Clery Compliance and Safety Office at clery@sonoma.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is available for viewing at https://housing.sonoma.edu/ resources/fire-safety . The purpose of this report is to disclose statistics for fires that occurred within Sonoma State University student housing facilities for three years, and to distribute fire safety policies and procedures intended to promote safety on campus. A paper copy of the AFSR is available upon request by contacting the Residential Education and Campus Housing at housing@sonoma.edu . Closing Date/Time: Open until filled

Description Under general supervision of assigned manager, performs a variety of technical duties in support of assigned student services program area including admissions and records, assessment center, counseling, financial aid intake and data entry, EOPS, DSPS, international students, transfer center, tutoring center, or other program area; provides students, staff, and others with specialized information, training, and assistance related to area of assignment; and performs other general program support and clerical assistance duties in support of assigned program area. Examples Of Functions and Tasks REPRESENTATIVE DUTIES - The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Performs a full range of technical, program support, and clerical duties in support of assigned student services program area; relieves manager(s) of administrative details including researching and resolving problems related to area of assignment.Participates in planning, organizing, and coordinating assigned program activities and student services; assists in the development and implementation of revised/new procedures including those to ensure efficient day-to-day operations of assigned area.Serves as point of contact with students, prospective students, staff, and the general public regarding departmental services; provides technical information and assistance regarding area of assignment; explains program applications, policies, procedures, requirements, and restrictions; develops promotional and informational materials for distribution on and off campus; maintains assigned resource material and library.Verifies and reviews materials, applications, records, files, and reports for completeness and conformance with established regulations and procedures; applies applicable policies and procedures in determining completeness of applications, records, files, and reports; collects and processes appropriate information.Compiles and tabulates statistical data; compiles information from various sources and prepares appropriate forms, schedules, and reports; lists, abstracts, or summarizes data; inputs and reviews data and prepares special and periodic reports related to an assigned project and/or program area including state and federally mandated reports; verifies accuracy, completeness, and compliance to rules, procedures, regulations, policies, and other mandates.Establishes and maintains records including student records; maintains complex, interrelated filing systems that may include confidential files; collects, compiles, and records narrative, statistical, and financial data and other information; researches and verifies information as requested.Plans, organizes, schedules, and conducts orientations, workshops, seminars, class presentations, tours, meetings, and other activities related to assigned program area; arranges and confirms speakers; reserves facilities and makes other necessary arrangements.Utilizes various computer applications and software packages; maintains and generates reports from a database or network system; utilizes electronic technology to correspond with others and to maintain assigned calendars, schedules, and appointments.Coordinates communication and activities with other District departments and personnel, educational institutions, governmental and private agencies, and the public.Performs a full range of clerical and administrative duties in support of program operations; assembles files and duplicates materials; composes and prepares office correspondence, materials, reports, forms, brochures, presentations, handbooks, manuals, and consumer information; answers phones, refer callers, and take messages; maintains and orders supplies.Maintains current knowledge and learns new state and federal laws, rules, and regulations pertaining to area of assignment; reviews updated or new technical instructions or references; attends seminars, conferences, workshops, and other training sessions; assists in providing training and direction to others regarding changes and new regulations including creating and disseminating new instructions.Provides assistance to and backs up co-workers and other staff within the assigned area as necessary.Trains and provides work direction to assigned student workers and temporary help as assigned.As applicable, determines program eligibility and prepares needs analysis; reviews and processes applications for students; registers students for programs; monitors progress of students.May perform a variety of general clerical accounting duties related to various financial processes.Performs related duties as required. Minimum Qualifications QUALIFICATIONS - The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties. Education and Experience Guidelines: Any combination of education, experience and training that provides the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Education/Training: Equivalent to completion of the twelfth grade supplemented by college level course work in business administration or a related field. Experience: Two years of increasingly responsible clerical and program support experience preferably in a student services area of an educational institution involving frequent student contact. License or Certificate : Possession of, or ability to obtain, a valid driver’s license may be required for some positions. Knowledge of: Operational characteristics, services, and activities of the functions, programs, and operations of the assigned office. Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, and databases. Pertinent federal, state, and local laws, codes, and regulations including applicable sections of the State Education Code and other legal requirements related to area of assignment. Technical aspects of field of specialty. Principles, practices, and procedures of business letter writing. Principles, practices, and procedures of fiscal, statistical, and administrative record keeping. Principles and practices used to establish and maintain files and information retrieval systems. Basic research methods and techniques. Principles and techniques used in public relations including methods and techniques of proper receptionist and telephone etiquette. Interpersonal skills using tact, patience, and courtesy. Oral and written communication skills. District organization, operations, policies and objectives. Referral agencies, services, and departments on and off campus may be required for some assignments. Screening and interviewing techniques may be required for some assignments. Clerical accounting and bookkeeping principles may be required for some assignments. Supervisory techniques. Ability to: Understand the organization and operation of the assigned office and/or program area as necessary to assume assigned responsibilities. Understand, apply, and ensure compliance with administrative and office policies and procedures as well as pertinent laws, regulations, and ordinances. Perform a range of technical, program support, administrative, and clerical duties involving the use of independent judgment and personal initiative. Coordinate and conduct workshops, seminars, special events, class presentations, orientations, and tours. Provide specialized assistance, training, and information to students, faculty, administrators, staff, and the public concerning assigned program area, functions, and resources. Orient students, staff, and public to resources and services related to area of assignment. Research, compile, analyze, and interpret data. Independently compose and prepare routine correspondence and memoranda. Prepare a variety of clear and concise administrative and financial records. Implement and maintain filing systems. Compile information and write reports, business correspondence, and procedure manuals. Respond to requests and inquiries from students, staff, or the public; effectively present technical information in person or on the telephone to students, staff, or the public. Screen, interview, and assess needs of students and clients. Use sound judgment in recognizing scope of authority. Exercise good judgment and discretion in analyzing and resolving confidential, difficult, and sensitive situations. Type or enter data at a speed necessary for successful job performance. Train and provide work direction to others. Plan and organize work to meet schedules and changing deadlines. Operate office equipment including computers and supporting word processing, spreadsheet, and database applications. Adapt to changing technologies and learn functionality of new equipment and systems. Work under steady pressure with frequent interruptions and a high degree of public contact by phone or in person. Work effectively with minimal supervision. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. PHYSICAL DEMANDS AND WORKING ENVIRONMENT - The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment : Work is performed primarily in a standard office setting. Physical : Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally walk, stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information. Some positions may require occasional travel to other offices or locations to attend meetings or to pick up or deliver materials. Vision : See in the normal visual range with or without correction; vision sufficient to read computer screens and printed documents; and to operate assigned equipment. Hearing : Hear in the normal audio range with or without correction. Supplemental Information WHY SIERRA? One of Aspen Institute’s Top 150 Community Colleges in the nation The Accrediting Commission recognized Sierra “for its exemplary practice of providing personnel with opportunities for continued professional development in order to meet its mission.” This includes providing students and employees with a robust set of programs, events, and conferences related to equity-mindedness and supporting the success of our students, etc. Public Employee’s Retirement System (PERS) 17 paid holidays (including extended time off during the winter break) 12 accrued paid vacation days per year (vacation accrual increases over time) Competitive benefits package Flexible work schedules may be available Currently during summers, some employee groups participate in 4x10 schedules Qualifying Employer for Public Service Loan Forgiveness (in most cases) Sierra College is a Community College located near Sacramento, California where a heavy emphasis is placed on academic excellence and student success. Since its founding in 1936, Sierra College has focused on quality instruction and meeting the evolving needs of the students and communities that it serves. The Sierra Community College District covers more than 3,200 square miles and serves the Northern California foothill counties of Placer and Nevada, as well as parts of El Dorado and Sacramento. We serve over 16,000 students throughout the region in both on-ground and online courses, including students at our main Rocklin Campus as well as at three centers located in Grass Valley, Tahoe/Truckee, and Roseville. Our District prides itself on academic excellence. Sierra College has a strong commitment to the achievement of equity and inclusion among its faculty, staff, and students and values the rich, diverse backgrounds that make up the campus community. A strong candidate for this position must demonstrate a profound understanding of and experience with successfully supporting individuals with varying backgrounds. This includes persons with disabilities, various gender identities and sexual orientations, as well as individuals from historically underrepresented communities and other groups. Our District is committed to providing strategies for success and proactive student-centered practices and policies focused on eliminating equity gaps to ensure the District provides an inclusive educational and employment environment focused on strategies for success and equitable outcomes for all. As an institution, Sierra College is committed to eliminating the equity gap in all student populations with dynamic, learner-centered practices and policies that fully engage the college community. The ideal candidate will share the College’s commitment to helping its racially and socioeconomically diverse students succeed in their degree and career objectives. Currently, Sierra College enrolls 16,500 students per term, where approximately: 24% of Sierra College’s students are Latin(o)(a)(x)(e), 3% are African-American, 2% are Filipino, 6% are Asian-American, 7% are multiracial and 55% are White. The successful candidate will join a College dedicated to the use of culturally responsive strategies and methods that meet the varying needs of our students, faculty, staff, and surrounding community. Sierra College demonstrates its commitment to equity by supporting ongoing professional development for students, faculty, and staff. These opportunities include trainings and workshops on equity and inclusion, active Academic Senate standing committees concerned with student success and equity, a Presidential Equity Advisory Committee (PEAC), culturally responsive student engagement centers, support for our undocumented and AB540 students, campus-wide equity summits, a robust set of programs, events, and conferences related to equity-mindedness and supporting the success of our diverse students. Need Help With Your Online Account? Use the online Help Guide or contact the NEOED Applicants Support Line at 855-524-5627 if you need assistance with your online applicant account. Applicant Support is available between 6 a.m. and 5 p.m. Pacific Time, Monday through Friday. Helpful Tip: Please note that as described above a strong candidate for this position must demonstrate a profound understanding of and experience with successfully supporting individuals with varying backgrounds; and therefore, hiring committees assess candidates for these knowledge, skills, and abilities. Applicants may want to consider incorporating culturally-inclusive/equity-minded strategies practiced and/or evidence of the responsiveness to and understanding of the racial, socioeconomic, and cultural diversity of community college student populations throughout their application materials (including application and documents uploaded, if any). Please see the Sierra College website for additional helpful tips and tools for prospective applicants . Travel expenses may be partially reimbursed for candidates traveling beyond a 150 mile radius for second round interviews. All other travel expenses will be borne by the candidate (if in person interviews). Terms and Conditions of Employment: Other terms and conditions of employment are specified in the applicable collective bargaining agreements on file in the District Human Resources Department. Position description of record on file in the Human Resources Department. *Sierra Community College District currently operates campuses in Rocklin, Roseville, Truckee and Grass Valley. In its management of a multi-campus environment, the District reserves right of assignment including the right to change assignment locations and shift assignments based on District need. Although this position may currently reside at the Rocklin campus, the assignment location may be subject to change as needed. Additionally, the district reserves the right to cancel, revise or re-announce this position as well as any and all positions at any time. EEO / TITLE IX EMPLOYER Sierra College is an equal employment opportunity employer committed to nondiscrimination and the achievement of diversity and equity among its faculty, staff, and students. Persons with inquiries about the application of Title IX and/or EEO may contact the Director of Diversity, EEO & Title IX (Title IX Coordinator) at the address below, at (916) 660-7006 or via email at EEOT9@sierracollege.edu . Persons with questions regarding reasonable accommodation of physical and other disabilities should contact the Sierra College Human Resources Department at (916) 660-7105. If you have limitations hearing or speaking, the State of California offers a specially-trained Communications Assistant (CA) that can relay telephone conversations for all of your calls. Dial 711 to reach the California Relay Service (CRS). Dialing 711 is for everyone, not just those who have difficulty hearing on a standard phone. If you prefer having your calls immediately answered in your mode of communication, dial one of the toll-free modality and language-specific numbers below. The call will be routed to the CRS provider. TTY/VCO/HCO to Voice English 1-800-735-2929 Spanish 1-800-855-3000 Voice to TTY/VCO/HCO English 1-800-735-2922 Spanish 1-800-855-3000 From or to Speech-to- Speech English & Spanish 1-800-854-7784 Sierra Community College offers benefit packages to full-time employees including: family coverage health, dental and vision insurance, Public Employee's Retirement System (PERS) OR State Teachers Retirement System (STRS) retirement, income protection, life insurance, sick leave, vacation, and holidays as provided according to District policy. Closing Date/Time: 10/29/2023 11:59 PM Pacific

Position Description Interviews to be held Thursday, December 28th, 2023. Facilities Maintenance Worker II: $21.05 - $25.60 Facilities Maintenance Worker III: $24.32 - $29.52 The position requires you to work in and around Inmates as well as areas containing confidential information. As a condition of employment all applicants that meet the minimum requirements and are chosen from the oral interview process will have to clear an extensive Sheriff’s background investigation that includes but not limited to criminal history, credit check, drug use and character assessment. Under general supervision, performs a wide variety of technical maintenance, repair, installation, alteration, and construction activities involving carpentry, plumbing, roofing, painting, mechanical, heating, ventilation, air conditioning and HVAC installation, and electrical trades work to improve, maintain, remodel, and renovate County buildings, facilities, and fixtures; and to perform related work as required. Incumbents may be required to be on-call and to work various shifts during emergencies on evenings, weekends, and holidays. DISTINGUISHING CHARACTERISTICS Facilities Maintenance Worker I : This is the entry-level classification in the facilities maintenance class series. Initially under close supervision, incumbents with basic maintenance experience learn County infrastructure, systems, and facilities, use of tools and equipment, and a wide variety of practices and procedures. As experience is gained, assignments become more varied and are performed with greater independence. Positions at this level usually perform most of the duties required of the positions at the II level, but are not expected to function at the same skill level and usually exercise less independent discretion and judgment in matters related to work procedures and methods. Work is usually supervised while in progress and fits established structure or pattern. Exceptions or changes in procedures are explained in detail as they arise. Since this class is often used as a training class, employees may have only limited or no directly related work experience. This classification is flexibly staffed with Facilities Maintenance Worker II, and incumbents normally advance to the higher level after gaining experience and achieving proficiency which meet the requirements for the Facilities Maintenance Worker II. Facilities Maintenance Worker II : This is the journey-level classification in the facilities maintenance class series that performs mechanical and electrical maintenance duties at County buildings and facilities required to ensure that all are maintained in a safe and effective working condition and provide the highest level of safety for County and public use. Incumbents are responsible for performing maintenance and alterations on County buildings and facilities, heating, ventilation, and air -conditioning (HVAC), and other electrical and mechanical systems, identifying and evaluating construction-related problems, and performing installation and repairs on plumbing systems. Incumbents are expected to work independently and exercise judgment and initiative. Positions at this level receive instruction or assistance when complex, new or unusual assignments arise and are expected to be fully aware of the operating procedures and policies of the facilities division. This class is distinguished from Facilities Maintenance Worker III in that the latter is responsible for technical and functional assistance of lower-level maintenance staff and is capable of performing the most complex duties assigned to the function. Facilities Maintenance Worker III : This is the advanced journey-level classification in the facilities maintenance class series that performs the most complex duties required to ensure County buildings, facilities, and grounds are maintained in a safe and effective working condition and provide the highest level of safety for public use. Responsibilities include assisting lower-level Facilities Maintenance Workers, inspecting and attending to assigned areas in a timely manner, and performing a wide variety of tasks in the maintenance and repair of County buildings, facilities and grounds. This class is distinguished from the Facilities Maintenance Engineer in that the latter is the full lead-level class in the series. Example of Duties Facilities Maintenance Worker I/II : Maintains and repairs County facilities, equipment, and buildings by performing a wide variety of carpentry, electrical, painting, plumbing, heating, ventilation, and air conditioning, and mechanical repair work; Performs a variety of electrical repairs and installations, such as electric panels, wiring, cabling, system protective devices, switches, light fixtures, alarm systems and related equipment, including work with three-phase systems and voltages up to 480; Installs, adjusts, repairs, inspects, tests, calibrates, troubleshoots, maintains, and services a wide variety of HVAC and refrigeration equipment, including forced air furnaces, boilers, water pumps, chillers, air conditioning units, exhaust fans, air filters, compressors, cooling towers, heat exchangers, valves, and controllers; Installs repairs and maintains domestic water supply, drainage plumbing and related fixtures using copper, galvanized, iron and PVC pipe techniques; Installs, replaces, repairs, and adjusts valves, thermostats, filters, belts, fuses, and controls; insulates pipes of refrigeration and HVAC systems; cleans, lubricates, and adjusts systems; Installs, repairs and calibrates electric, electronic, pneumatic and hydraulic control systems; Maintains, adjusts and repairs a variety of specialized equipment such as elevators, generators, cleaning equipment, etc.; Performs framing, rough and finish carpentry, and cabinetry to erect small structures, partition interior spaces, frame and trim doors and windows, build interior appurtenances, and perform related functions; Hangs, tapes and textures wallboard; patches plaster; applies interior finishes such as paint, paneling, varnishes, etc.; Installs flooring tile, ceramic tile, molding and baseboards; Performs the full range of masonry duties; installs and repairs drywall; Repairs metal equipment, fixtures and furniture; fabricates frames and racks using acetylene and arc welding and brazing equipment; Prepares forms; sets rebar; pours and finishes concrete to repair or replace building slabs, foundations, retaining walls, driveways, walkways, steps, etc.; repairs brick and other masonry structures; Installs locks and deadbolts; changes tumblers and makes keys; Removes and replaces window glass; Performs routine building maintenance work as necessary, such as changing light bulbs, hanging pictures and signs, replacing batteries, clearing roof gutters and drain pipes, etc.; Performs grounds-keeping work as assigned, including but not limited to mowing grass, raking and removing debris from grounds, removing weeds, blowing / sweeping walkways, pruning shrubbery and trees, etc.; Performs general custodial / housekeeping duties as necessary; Operates lawn mowers, weed eater, a variety of standard hand and power tools, soldering and welding equipment, gauges, meters, calibration equipment; uses measuring devices and safety gear; Prepares complete and accurate records of maintenance work completed; Receives and responds to inquiries, concerns and complaints regarding areas of responsibility; Attends training, meetings, workshops, etc., as required to enhance job knowledge and skills; Responds to after-hours emergencies; Performs other related duties as assigned. Facilities Maintenance Worker III: (in addition to the above) Inspects assigned County buildings, grounds and equipment for maintenance and repair needs and safety concerns; Designs, calculates and prepares sketches for construction and building modifications to be performed; estimates materials and lays out work as required; May provide instruction and leadership to work release inmates as assigned; Assists in ordering and maintaining supply and parts inventory; Assists in the implementation of goals, objectives, policies and priorities for assigned services and programs; assists in the identification of resources needed; Provides staff assistance to the Facilities Maintenance Engineer and Facilities Maintenance & Grounds Manager; May assist in the preparation of staff reports and other necessary correspondence as needed; Minimum Qualifications Knowledge of : Facilities Maintenance Worker I : Basic principles, practices, tools and materials as they relate to the maintenance and repair of infrastructure, facilities, systems, and appurtenances similar to those in municipal or campus environment; construction mathematics for determining slope, calculating square footage, etc.; basic computer equipment and applications related to work duties; basic English, reading comprehension, and communication skills; techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and County staff. Facilities Maintenance Worker II (in addition to the above) : Principles, practices, methods, equipment, materials, and tools used in the maintenance and repair of County buildings and facilities, including carpentry, plumbing, painting, masonry, HVAC and mechanical and electrical work; principles, theories, and standard practices of several maintenance trades as the apply to maintenance and repair of structures, machinery, and equipment; principles and techniques of cosmetic water supply and drainage plumbing using galvanized, copper and PVC pipe; operation and care of internal combustion engines and hydraulic equipment; occupational hazards and safety equipment and practices related to the work; applicable Federal, State, and local laws regulatory codes, ordinances, and procedures relevant to assigned area of responsibility; methods and materials used in concrete work, surface patching and brick/masonry repair; techniques and safety precautions in acetylene and arc welding; methods and materials used in roof and wall structure repair; surface preparation and application of paints appropriate to different internal and external surfaces; methods and equipment used in groundskeeping work; and principles and procedures of record-keeping and reporting. Facilities Maintenance Worker III (in addition to the above) : Journey-level maintenance principles, practices, tools and materials for maintaining and repairing assigned County buildings, facilities, and grounds; basic principles of supervision, training and leadership; principles and techniques involved in maintenance projects, including material selection and estimates; applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to facilities maintenance; principles and practices of electrical, plumbing, HVAC, mechanical, carpentry, concrete work, masonry, and related building trades; basic hydraulics and construction mathematics; operation and minor maintenance of a variety of hand and power tools, vehicles, and equipment; safety equipment and practices related to the work, including the handling of hazardous chemicals; modern office practices; and records maintenance and report writing techniques. Skill and Ability to : Facilities Maintenance Worker I : Perform basic construction, modification, maintenance, and repair work to County buildings, equipment and grounds; troubleshoot maintenance problems and determine materials and supplies required for repair; make accurate arithmetic calculations; safety and effectively use and operate hand tools, mechanical equipment, power tools and lights to heavy equipment required for the work; learn and apply County and department policies and procedures; prepare and maintain accurate logs, records, and basic written records of work performed; prepare and maintain accurate logs, records, and basic written records of work performed; understand and follow oral and written instructions; maintain tools and equipment in a clean working conditions providing for proper security; follow department policies and procedures related to assigned duties; organize own work, set priorities, and meet critical time deadlines; use English effectively to communicate in person, over the phone, and in writing; and establish, maintain, and foster positive and effective working relationships with those contacted in the course of work. Facilities Maintenance Worker II : Perform a variety of complex technical tasks in the construction, maintenance, renovation, and repair of County buildings, facilities, and grounds; perform skilled work in carpentry, plumbing, roofing, painting, mechanical, heating, ventilation, concrete, air conditioning, and electrical trades; identify building maintenance needs and take corrective actions; perform duties in a manner to maximize public safety in the area of building maintenance and construction; operate a variety of vehicular and stationary mechanical equipment in a safe and effective manner; accurately determine project material needs and recommend purchases; correctly interpret and apply the policies, procedures, laws, and regulations pertaining to assigned programs and functions; operate and maintain acetylene and arc welding and brazing equipment; read, interpret, and apply a wide variety of technical information from manuals, drawings, specifications, layouts, blueprints, and schematics; measure and calculate angles, lengths, volumes and electrical factors such as capacity and resistance; and use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines. Facilities Maintenance Worker III (in addition to the above) : Assist in coordinating the work of lower-level staff and contractors in division projects and activities; analyze problems, evaluate alternatives and make sound recommendations in support of division goals; identify and implement effective course of action to complete assigned work; inspect work of lower-level facilities maintenance staff and maintain established quality control standards; read, interpret and prepare building plans, specifications and related materials; perform complex construction, modification, maintenance and repair of County buildings, equipment and grounds; operate modern office equipment including computer equipment and specialized software application programs; use computers for word and data processing; and effectively lead and train lower-level facilities maintenance staff as needed. Education, Training, and Experience: For all levels : Equivalent to graduation from high school. Facilities Maintenance Worker I : One year of full-time experience in construction, maintenance, and/or facilities system, including the use of hand and power tools. Facilities Maintenance Worker II : Three years of full-time increasingly responsible experience in building repair and maintenance or two years as a Facilities Maintenance Worker I with the County of Calaveras. Facilities Maintenance Worker III : Five years of full time work experience, two years of which must have been at the journey-level, performing complex facilities maintenance and construction work, including HVAC&R systems or four years as a Facilities Maintenance Worker II. Special Requirements Possession of a valid California Driver's License. Industrial or trade-school graduation or certificates is preferred. Possession of a Refrigeration Recovery Certification issued by the U.S. Environmental Protection Agency, or ability to obtain the certificate within 6 months of appointment to the Facilities Maintenance Worker III. Bargaining Unit 7 - Service Employees International Union Local 1021 For available Health/Dental/Vision insurance please visit the County BENEFITS WEBPAGE. Please note that Extra-hire positions that are benefitted, are only offered our CORE medical plan and are not offered dental or vision. NEW * Assist-To-Own program to help Couny employees purchase a home. Program Highlights: Down Payment Assistance, up to 5.5% of the Total Mortgage Loan. Available with purchase of a primary residence. Variety of Mortgage Loan options (FHA, VA, USDA and Conventional Mortgage Loans). No first-time homebuyer requirement to qualify. Flexible guidelines: Minimum FICO 640; Maximum DTI 50%. Flexible income limits, up to moderate income levels; no income limits for FHA and VA. For more information, vists Calaveras County Assist-to-Own Boot Allowance: $150 per year and is distributed once a year, in the first full pay period in the month of December. Qualifying Classifications: Registered EH Specialists, EH Techs, OSS Engineers, Fleet Manager, Junior Engineer, Mechanic series, Sheriff's Mechanic, Public Works Inspector, Road Maintenance Worker series, Integrated Waste Worker series, AG Techs, and AG Biologists, and Recycling Program Coordinator I/II, Permit Tech I/II, Engineering Tech I/II assigned to the Rock Creek Landfill facility, and Air Pollution Control Tech. Uniform Allowance: $600 per calendar year split into monthly payments.Payments will be made monthly on the second pay check. Qualifying classifications : Custodian series, facility maintenance worker series, facilities maintenance engineer. Extra-Hire: Extra-hire employees are not eligible for step advances, vacation, seniority rights, holiday pay or other certain employee benefits. They are entitled to 24 hours of sick leave per year and eligilbe for the county's CORE Medical plan but not eligible for dental or vision insurance. Vacation days: 0 - 3 complete years = 80 hours per year. After 6 months you can take your first week. 3 - 10 complete years = 120 hours per year 10 years+ = 160 per year Holidays :13 paid holidays per year. Life Insurance: $50,000.00 County paid Sick Leave: 12 days annual sick leave accrual with unlimited accumulation. Sick leave is accrued at 3.69 hours for each full 80 hours of payroll period. 60 hours of sick leave can be used for immediate family, parent spouse, child or sibling. Merit: After successfully completing twenty-six (26) pay periods, a 5% merit increase may be granted.Merit increases may be granted annually thereafter to the top step. Probation Period: New employees remain in a probationary status for 26 pay periods.. Longevity Incentives @ 2.5% for each of the following: 5.5 years (if hired before March 28, 2005) 6 years 10 years 15 years 20 years 25 years Bi-Lingual pay :$75 per month for specific approved job classifications. Flexible Spending: Pre-Tax Medical Reimbursement - Max contribution of $2,500 annually Flexible Spending: Pre-Tax Dependent Care Account - Max contribution of $5,000 annually Section 125 Plan :Additional insurance is available through the Section 125 plan and may be purchased from a representative during open enrollment or by appointment when they are on-site. AFLAC Heart & Stroke Insurance Cancer Insurance Accident Insurance Universal Life Insurance Short Term Disability Insurance ?LEGALSHIELD CALPERS RETIREMENT INFORMATION: CalPERS: CLASSIC MEMBERS: 2% at 55 PEPRA MEMBERS: 2% at 62 Extra-Hire's will be enrolled into Public Agency Retirement System (PARS) unless you are already a member of CalPERS. Additional Retirement Plan: The County offers a 457 Government plan. Employees can contribute u to this deferred compensation plan ( Pre or Post Tax options ).The County utilizes VALIC. Participating employees will receive a County paid match of up to $50 a month. Closing Date/Time: 12/17/2023 11:59 PM Pacific

Job Description and Duties Under the direction of the Staff Services Manager (SSM) I, the Field Representative (FR) in the California Justice Information Services Division (CJIS), Bureau of Criminal Information Analysis, Applicant & Record Quality Services Branch, Authorization and Certification Program, Training and Administrative Support Section (TASS) performs training and audit duties including, but not limited to: independently audits noncriminal justice agencies (also referred to as applicant agencies) to ensure compliance with state and federal statutes, policies, and procedures; ensures that audits are successful and, when necessary, provides assistance to agencies, particularly when it comes to training and educating agencies on noncompliance findings ; and assists as needed with the Federal Bureau of Investigation’s (FBI) Noncriminal Justice Information Technology Security (NJITS) and Next Generation Identification (NGI) audits and follow up. The FR communicates with numerous applicant agencies, from law enforcement to private entities, on a daily basis via CJIS Audit, email, phone, and on occasion, in person. Please let us know how you heard about our position by taking this brief survey: https://www.surveymonkey.com/r/P7X675V You will find additional information about the job in the Duty Statement . Working Conditions This position is designated for telework under Government Code section 14200 for eligible applicants residing in California and may require reporting to headquarters or field offices and facilities to fulfill operational needs. All telework schedules are subject to change and may be reevaluated at any time. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the Department of Justice policies. Minimum Requirements You will find the Minimum Requirements in the Class Specification. FIELD REPRESENTATIVE, DEPARTMENT OF JUSTICE Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-393870 Position #(s): 420-761-8519-026 Working Title: Field Representative Classification: FIELD REPRESENTATIVE, DEPARTMENT OF JUSTICE $5,838.00 - $7,258.00 # of Positions: 1 Work Location: Sacramento County Telework: Hybrid Job Type: Permanent, Full Time Work Shift: Day Work Week: Monday-Friday Department Information This position is located in the California Justice Information Services Division, Bureau of Criminal Information & Analysis, Applicant & Record Quality Services Branch, Authorization & Certification Program, Training and Administrative Support Section. Please disregard the SROA/Surplus language below as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility. For more information about the department, please visit the Attorney General’s website at www.oag.ca.gov . Special Requirements A fingerprint check is required. Clearly indicate JC-393870 in the “Examination(s) or Job Title(s) For Which You Are Applying” section of your State Application. Applying electronically is highly encouraged. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 12/18/2023 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Justice Attn: Holly Bittle - JC 393870 PO Box 160608 Sacramento , CA 95816-0608 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Justice Holly Bittle - JC 393870 4949 Broadway Sacramento , CA 95820 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Other - Cover Letter. Statement of Qualifications - The SOQ is a narrative discussion of how your education, training, experience, and skills meet the minimum and desirable qualifications and qualify you for the position. This also serves as documentation of your ability to present information clearly and concisely in writing and should be typed and no more than two pages in length. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: • Proficiency in audit methodologies and compliance assessments. • Adaptable to changing priorities and excellent time-management skills. • Strong organizational and research skills. • Collaborate effectively in a team environment, and successfully work independently. • Excellent communication skills, both written and verbal. • Ability to develop and deliver formalized training programs and multimedia presentations. • Proficiency in analyzing risk management strategies and evaluating security controls. • Detail-oriented with the ability to identify compliance issues and corrective actions. • Familiarity with the Federal Bureau of Investigation's (FBI) Noncriminal Justice Information Technology Security (NCJITS) and Next Generation Identification (NGI) audits and related processes. • Familiarity with the FBI's CJIS Security Policy and related security standards. • Knowledge of state and federal statutes, policies, and regulations related to securing criminal offender record information. Benefits Benefit information can be found on the CalHR website and the CalPERS website. Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Human Resources Contact: Holly Bittle (916) 210-3376 holly.bittle@doj.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Officer (916) 210-7580 EERROffice@doj.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Information on Application Filing Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 12/18/2023

Job Summary The Mohave County Public Works Department is currently recruiting for an Assistant Public Works Director in Kingman, Arizona. Performs professional and administrative work in supervising division managers and subordinate staff of the Public Works Department under the Facilities Group or Transportation Group. REPORTS TO Work is performed under the general direction of the Public Works Director. Work is reviewed through direct communication both verbal and written, quality and timeliness of deliverables produced where required under routine and special assignments and results achieved. SUPERVISION EXERCISED As Assigned to the Facilities Group: Manages three subordinate division managers who supervise a total of 60+ employees in the Facilities, Water Systems and Improvement Districts, and Parks Divisions. Is responsible for the overall direction, coordination, and evaluation of these divisions. As Assigned to the Transportation Group: Manages five subordinate division managers and supervisors who supervise a total of 130+ employees in the Engineering, Surveying, Roads, Traffic Control, and Equipment and Fleet Divisions. Is responsible for the overall direction, coordination, and evaluation of these divisions. Carries out supervisory responsibilities in accordance with County and Department policies. Essential Job Functions Provide direct line supervision for assigned division managers on routine day-to-day operation of Public Works facilities, assets, and services and provides guidance on questions or problems that may arise during the normal course of operations of assigned Public Works divisions. Responsible for planning, designing, construction and operation and maintenance of public works facilities and assets. In the administration area provides operations and performance management of subordinate staff, directs delivery of staff services, and administers planning, development, and tracking of revenues and expenses for all fund budgets under assigned divisions. In the planning area develops and maintains comprehensive plans for the development or maintenance and operation of public works facilities and assets. In the program area provides technical support and financial planning for the construction or maintenance and operation of public works facilities and assets. In the design area provides quality, cost-effective civil engineering design work for construction and maintenance projects either utilizing in-house staff or by selecting and administering the work of consultants. In the contract administration area : acts as contract technical representative and administers construction contracts for project/program technical quality, fiscal control, schedule, and other parameters required by specific funding sources. Prepare plans, specifications, and estimates for public works construction projects. Prepare Request for Proposals and Invitation for Bids, analyzes, and evaluates the scope and cost of contractor and consultant submittals, interviews, recommends selection, assists in negotiating contractual agreements and prepares final contract and award recommendations for construction and consultant services. Prepare and maintains accurate records, correspondence, technical, and narrative reports relative to work performed and assets managed. Ensure compliance with applicable standards, laws, and policies in the management, operation, repair, and construction of assigned facilities and assets. Develop policies and procedures on Public Works management practices relevant to assigned divisions as well as maintain ongoing accreditations. Assume responsibility for all Department functions in the absence of the Public Works Director. Give technical assistance to the Public Works Director, including planning, developing, and executing special projects. Represent the County on various negotiations with public and private entities. SECONDARY JOB FUNCTIONS Performs related work as required. Performs special assignments as requested. Exercise regular and predictable attendance and punctuality in accordance with Mohave County Personnel Policies and Procedures. Minimum Qualifications REQUIRED MINIMUM EDUCATION, EXPERIENCE AND TRAINING B achelor’s degree in civil engineering or a directly related field. Eight (8) years progressively responsible experience in private or public engineering or related field OR a master’s degree in civil engineering or directly related field and (5) five years directly related experience in private or public engineering or related field. OR an equivalent combination of education, experience, and training which provides the required knowledge, skills and abilities may be considered in meeting the minimum qualifications. SPECIAL JOB REQUIREMENT Must be licensed as a Professional Civil Engineer and be registered in the State of Arizona within six (6) months of appointment. Must possess a valid driver’s license for operation of motor vehicles on Arizona roads at the start of employment and maintain said license while employed in this position. Provide acceptable driving history at no cost to the County. Knowledge, Skills & Abilities Knowledge of: Expert knowledge of civil engineering principles and practices as applied to assigned divisions, facilities, and assets, including legal and technical aspects. Public Works Department operations and procedures and the operations of other County departments with related responsibilities. Fiscal matters, cost and budget analysis and development and records management related to fiscal issues. Excellent knowledge of Microsoft Office© products along with demonstrated proficiency in general business systems, including web-based software. Principles of management and supervision. Principles of courteous and effective customer service. Department policies, rules, and procedures. Mohave County Personnel Policies and Procedures, and Department Regulations. Skill in: Superior verbal, written communication and customer service skills. Effective interpersonal and relationship management skills along with ability to partner and effectively with staff and managers of diverse backgrounds and skill sets. Utilizing computer systems and applications, personal computers, networked systems and Internet in the performance of work assignments, such as electronic spreadsheets, word processing, data bases and graphics. Communicating and maintaining professionalism with the public, co-workers, and work contacts. Ability to: Conceive, initiate, develop and implement modern methods in planning and delivering public works services, facilities, and assets. Perform special studies and conduct extensive research, analyze findings, and develop sound conclusions and prepare comprehensive reports and plans. Plan and direct the activities of multiple departments or divisions. Plan, assign, and direct the work of subordinates. Establish and maintain effective working relationships with Department personnel, County officials, personnel of other County departments, commissions and boards, local, state, and federal public planning agencies, the general public and media. Communicate effectively orally and in writing and address groups and governmental bodies. Perform the essential functions of the job specifications with or without a reasonable accommodation. Comply with Mohave County Personnel Policies and Procedures, and Department Regulations. WORKING CONDITIONS/ PHYSICAL REQUIREMENTS Sufficient clarity of speech and hearing or other communication capabilities, with or without reasonable accommodation, which permits the employee to discern verbal instructions and to communicate effectively in person and on a telephone. Sufficient vision or other powers of observation, with or without reasonable accommodation, which permits the employee to comprehend written work instructions. Sufficient manual dexterity, with or without reasonable accommodation, which permits the employee to operate standard office equipment, personal computer and peripheral devices. Sufficient personal mobility, flexibility, and physical reflexes, with or without reasonable accommodation, which permits the employee to work in an office environment. Must be able to perform the physical requirements of this classification with or without a reasonable accommodation. Work is subject to varying post or job site assignments and may be subject to call-back or on-call status and irregular schedules to include completion of work assignments on weekends and holidays. Work is also subject to traveling and irregular hours in order to perform work assignments. Work includes the frequent use of personal computers (PCs). May involve occasional moderate lifting of 1 -25 lbs. This classification does not meet the safety sensitive definition as outlined by Arizona Revised Statute, § 23-493 et seq.

Position Information Gain experience in the event services field, become an Event Services Aide - Extra-Help! Multiple positions available. Starting salary up to $25.46/hour* depending upon experience. Event Services Aides support events at the Veterans Memorial Buildings located in Guerneville, Petaluma, Cotati, and Sonoma. Job duties include: Setting up furniture and other event-related equipment Preparing rooms for events held at the facilities, including cleaning, rearranging facilities, and other custodial work related to events Working with facility occupants during events Performing a variety of customer service-related functions The ideal candidates will have the ability to perform manual work requiring physical strength, agility, and endurance. Ideal candidates for these positions will be able to work independently and as part of a team, enjoy working in fast-paced environments, and possess some event services experience in any of the following areas: Event set-up and take down Audiovisual equipment Stage and light control panels Recordkeeping Basic customer service skills Basic janitorial methods Event Services Aides work weekdays, weekends, holidays, and irregular hours as determined by the events scheduled, location of the facility, and the needs of the department. An applicant's flexibility in workdays and work hours is highly desirable. EXTRA-HELP EMPLOYMENT Extra-help employees relieve or augment permanent staff. Intermittent, extra-help employees are not in the classified civil service and do not have property rights to permanently allocated positions. In addition, they do not receive most regular employee benefits such as: long-term disability insurance coverage; accrual of vacation; participation in the County retirement program; or eligibility to take promotional examinations. Intermittent, extra-help employees are limited in their employment to a maximum of 1,380 hours within any twelve month consecutive period. Extra-help employees who meet the eligibility requirements may qualify for a County contribution toward medical coverage. *Salary is negotiable within the established range. The Sonoma County Public Infrastructure Department is currently recruiting to fill multiple intermittent, extra-help Event Services Aide positions. This employment list may also be used to fill future extra-help (intermittent) positions as they occur during the active status of the list. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Education and Experience: Any combination of education and experience that would provide an opportunity to obtain the knowledge and abilities listed. Applicants must be able to speak, read and write English at a level for successful job performance. Some experience in customer service and custodial work dealing with group events is helpful. License: Possession of a valid driver's license at the appropriate level including necessary special endorsements, as required by the State of California to perform the essential job functions of the position. Knowledge, Skills, and Abilities Knowledge of: basic customer service skills, basic janitorial methods and use of equipment; basic recordkeeping and reporting skills; use of simple public address and audiovisual equipment; the use of electronic information equipment and specific systems as used within the department. Ability to: understand and carry out oral and written directions; adjust to interruptions, sudden workload changes, difficult assignments and situations while remaining calm and productive; become familiar with and to enforce safety rules and procedures and regulations regarding use of public assembly facilities; read and understand labels and markings on supplies and equipment; learn and explain the operation of simple electrical and mechanical equipment; perform manual work requiring physical strength, agility and endurance; work harmoniously with other employees and deal courteously with the public under a wide variety of circumstances; prepare reports regarding work activities; work nights, weekends, and holidays; and utilize electronic computer systems. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all your employers and positions held within the last ten years in the work history section of your application and should be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the application, examination, and department selection processes. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be used in assessing minimum qualifications. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state "See Resume" or "See Application" may be considered insufficient. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%). Each application and supplemental questionnaire will be thoroughly evaluated for satisfaction of minimum qualifications and relevance of educational coursework, training, experience, knowledge, and abilities that relate to this position. Candidates possessing the most appropriate job-related qualifications will be placed on an employment list and referred to the department for selection interviews. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted on-line at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Continuous recruitments may close without notice at any time that a sufficient number of qualified applications have been received. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: DP HR Technician: EV IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: GENERAL* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation and sick leave accruals; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choice of five health plans (a PPO, EPO, HMO, and two deductible HMOs) with a County contribution toward the premium (the contribution amount varies by bargaining unit. For specific details, please refer to the applicable MOU). A County contribution to a Health Reimbursement Arrangement is available for some bargaining units. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: Continuous

Title: Director of Veterans Services Center, Categorical Job Category: Classified Administrators and Managers Job Opening Date: October 03, 2023 Job Closing Date: Location: Irvine Valley College Work Location: Irvine, CA Department: Office of Student Services Pay Grade, for more information click on this link: https://www.socccd.edu/departments/human-resources/contracts-and-salary-schedules Pay Rate Type: Monthly Work Days: Monday - Friday Work Hours: 8:00 a.m. - 5:00 p.m. Hours Per Week: 40 Percentage of Employment: 100% Months of Employment: 12 Salary: Annual salary starting at $126,072 Required Documents: Resume, Cover Letter, and Required License Job Description: District Management Team Salary Schedule - RANGE 14 Initial Screening Date: November 2, 2023 A resume, cover letter, and current Licensed Marriage and Family Therapist (LMFT), Licensed Clinical Social Worker (LCSW), or equivalent (i.e., licensed therapist, PsyD., Registered Psychological Associate) are required. This position is categorically funded. Employment in this position is contingent upon state Veterans Resource Center funding and the Veterans Resource Center Appropriations Grant. Specifications are intended to present a descriptive list of the range of duties performed by employees in the position. Specifications are not intended to reflect all duties performed within the job. SUMMARY DEFINITION The Director plans and directs all aspects of the College's Veterans Services Center (VSC), including providing mental health counseling to veterans who utilize the VSC. DISTINGUISHING CHARACTERISTICS The Director will implement, administer, and evaluate programs and services for veterans and military affiliated students while adhering to state and federal regulations and prepare for annual audits. The Director will develop and maintain a welcoming and professional environment in the VSC while also fostering cooperative working relationships with college employees, community members, local legislative leaders, the U.S. Department of Veterans Affairs and other veteran serving institutions and maintain professional and appropriate boundaries with students. SUPERVISION RECEIVED AND EXERCISED Receives supervision from the Vice President or designee. Exercises supervision of the Veterans Services Center staff. REPRESENTATIVE DUTIES The following duties and responsibilities are typical for this position. Incumbents may not perform all the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. LEADERSHIP Directly oversees the operations of the Veterans Services Center including VCS mental health providers. PROGRAM MANAGEMENT 1. Oversees the administration of grants or project budgets, including monitoring expenditures and ordering supplies and/or equipment. 2. Plans, coordinates, and implements various events, workshops, and outreach and recruitment activities. 3. Provides input and documentation for program and/or project evaluations and assessments including the college's program review process. 4. Plans, develops, facilitates, and collaborates with college departments to deliver a wide range of workshops on topics such as orientations, college applications, registration, student success, financial aid, scholarship application sessions, and provides referrals to on and off-campus resources. 5. Maintains a case management and intake system for incoming student veterans including initial application, course enrollment, management of VA certification process, graduation, and support of transitional activities. 6. Conducts data collection to assess the progress of the college's student veterans; assesses, monitors, and tracks the needs of the current student veteran population; recommends new initiatives according to identified needs; contributes to short-term and long-term department goals; oversees the maintenance of required records and statistical data; prepares and submits reports, and compiles and evaluates data. COUNSELING 1. Provides mental health services and mental health treatment to students in support of wellness, academic success and retention. Such services may include personal, group and/or family counseling for student veterans. 2. Responds to crisis events impacting the learning environment and provides crisis intervention to students as needed. 3. Researches and provides referrals services to students in need of mental health resources beyond those offered on campus. RELATIONSHIPS 1. Collaborates with college officials to implement initiatives that support veterans in areas including, but not limited to, housing, childcare, military articulation, health and welfare, and marketing for a comprehensive VSC. 2. Maintains communication with local community resources, legislative leaders and organizations. 3. Serves as a resource for faculty and staff dealing with individual student veteran concerns. 4. Serves as the Veterans Club advisor. Performs other duties as assigned that support the overall objective of the position and the District's mission and philosophy. Report to work on a regular and consistent basis, as scheduled, to assigned job. MINIMUM QUALIFICATIONS The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties. EDUCATION AND EXPERIENCE GUIDELINES Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Education : Possession of a master's degree from an accredited college or university. Experience : A minimum of three years of related experience and at least one year of supervisory experience. Preferably working experience at an institution of higher learning veterans center. Military background is desirable. Commitment to equity and diversity. All applicants must have demonstrated sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty and staff. The applicant must be able to demonstrate how these factors relate to the need for equity-minded practices within an educational environment. LICENSES, CERTIFICATES, AND/OR OTHER REQUIREMENTS: A current Licensed Marriage and Family Therapist (LMFT) or current Licensed Clinical Social Worker (LCSW) or equivalent (i.e., licensed therapist, Psy.D., Registered Psychological Associate). A valid California driver's license. KNOWLEDGE OF : District policies, rules and procedures; laws and ordinances pertaining to the specific responsibilities of the position. Supervisory and managerial concepts and principles. Financial aid and veteran's programs and services, and of financial aid and veteran's administration methods. Modern office management methods and technology, including computers and a variety of software programs; website maintenance; use of social media. Preparation and administration of budgets. Organizational development and administration; staff and program management. Educational Code. Matriculation rules and regulations. Database management and spreadsheets software applications. Information processing techniques and computer literacy. ABILITY TO : Provide mental health treatment to students on an individual, group or family basis. Crisis interventions to students on-site. Maintain confidential and comprehensive files and records. Communicate effectively, orally and in writing. Fairly and effectively manage personnel. Apply District and departmental policies, procedures and regulations; ensure compliance with all laws, regulations and policies through effective office supervision and leadership; plan and coordinate the most effective use of staff, facilities and resources to achieve program goals. Comprehend and stay current with laws, regulations and guidelines for Financial Aid and Veteran's administration. Accurately assess the financial needs of students; maintain departmental website; promote programs and inform program participants through the use of social media. Communicate professionally in confrontational situations. Work effectively with diverse populations. Exercise tact and diplomacy in dealing with sensitive and complex issues and situations. Perform duties in a timely manner despite interruptions; meet established deadlines. Utilize keyboarding skills commensurate with the required functions for this position; Compose reports and correspondence; analyze administrative problems and prepare comprehensive, clear and concise reports and recommendations. Establish and maintain cooperative working relationships with those contacted in the course of work. Maintain records accurately and with confidentiality as required. Compile, organize and use various financial information necessary in the preparation of the budget. WORK ENVIRONMENT AND PHYSICAL DEMANDS The work environment and physical demands described here represent those required by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment : Typically, duties are performed in the office of a community college veterans services center. Work is performed primarily in a clinic setting; frequent exposure to individuals coping with varying degrees of emotional and mental health problems. An incumbent must walk or drive to respond to campus emergencies as needed; subject to possible exposure to communicable diseases and blood borne pathogens; frequently must travel to other campus locations to conduct work or attend meetings. Physical Demands: Must frequently sit for long periods; use hands and fingers to handle keyboard or other objects; reach with hands and arms. Must speak clearly and distinctly to ask questions and provide information; hear and understand voices over the telephone and in person; and respond quickly and effectively to campus emergencies. Must see and hear adequately to perform accurate mental assessments of students or others. lift, carry, and/or move objects weighing up to 10 pounds. SPECIAL COVID-19 NOTICE: Interviews may be held in-person (following all necessary precautions) or in a virtual format. Employees must reside in California while employed with the South Orange County Community College District (SOCCCD), even during remote work. Thank you for your continued interest in working at the SOCCCD. The SOCCCD is committed to protecting the health and wellbeing of students, faculty, staff, administrators, and the communities it serves. More information can be found on our District website by visiting https://www.socccd.edu/communications/covid-19-information . NOTICE TO ALL CANDIDATES FOR EMPLOYMENT: The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. SOCCCD will not sponsor any visa applications. PLEASE NOTE: A California Public Employees Retirement System (CalPERS) retiree may not accept employment until after the first 180 days of retirement. Anyone retired from CalPERS accepting permanent employment with this District will be required to reinstate as an active CalPERS member. Please contact CalPERS for additional information regarding your retirement status. Any active vested member of California State Teachers Retirement System (CalSTRS), who accepts employment with the District to perform service that requires membership in CalPERS, is eligible to elect to continue retirement system coverage under CalSTRS DISABILITY ACCOMODATIONS: If you require special accommodations in the application and/or selection process, please notify District Human Resources at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu. ATTENDANCE REQUIREMENT: Report to work on a regular and consistent basis, as scheduled, to assigned job. CAMPUS CRIME AND SAFETY AWARENESS: Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in the District Human Resources office upon request. DIVERSITY, EQUITY, INCLUSION, AND EQUAL EMPLOYMENT OPPORTUNITY (EEO): The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. SOCCCD IS AN EQUAL OPPORTUNITY EMPLOYER Important: You must complete your application for a posting by 11:59 p.m. , Pacific Standard Time, by the deadline, along with any required documents , in order to be considered for the position. Applicants must complete all fields/sections on the application. Do not type "See Resume" or leave any fields blank. Applicants must enter their work experience, education, etc. on the District application. Applications reflecting "See Resume" will be considered incomplete and will not be considered for recruitment.

Position Information Work in the beautiful Valley of the Moon and join the Department of Health Services as a Part-Time or Extra-Help Staff Nurse II! Starting salary up to $64.79/hour plus a 10% premium for each hour worked at Juvenile Hall* , PLUS a $20,000 Signing Bonus^ We offer expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment that provides continuous training, education, and the satisfaction of knowing that you are working to better our communities. The County of Sonoma Department of Health Services is seeking dedicated, California-licensed Registered Nurses for both part-time and extra-help Staff Nurse II positions within the Special Clinical Services Unit. These positions work within one or both facilities located on the Los Guilicos Campus in Santa Rosa. Juvenile Hall is a locked, residential detention facility with a bed capacity of 140. The state-of-the art facility sits at the entrance of the Valley of the Moon in the beautiful hills of Mount Hood. In Juvenile Hall, a multi-disciplinary team of health professionals from Public Health and Behavioral Health provide incarcerated minors with a broad range of health services. Valley of the Moon Children's Center is located on the same campus and is a residential facility for foster youth with a bed capacity of 68. The health team caring for the youth at this facility also provide a broad range of health services. Along with performing general registered nursing functions, the positions within Juvenile Hall and Valley of the Moon will perform specific medical functions, including assessments and treatments. The positions must work harmoniously in a multi-cultural setting and within the security guidelines of the facilities. The ideal candidates will possess: Some experience providing nursing care in a detention setting to an incarcerated population Experience providing services to incarcerated minors including medication administration, immunization administration, care coordination with other providers, as well as assessments and treatments according to standardized procedures for Registered Nurses The ability to observe, assess, and report both physical and emotional symptoms and conditions of patients An aptitude for working with minors and parents/guardians sympathetically and tactfully The ability to work all shifts, including days, evenings, nights, and weekends ^Hiring Incentives (New Full-Time and Part-Time Hires, Prorated Based on FTE) The department is currently offering a $20,000 signing bonus paid over three installments during the first two years of service. Other incentives which may be offered, if applicable, include: Advanced paid vacation and/or sick leave (up to 24 hours per leave type) Relocation reimbursement of up to $5,000 Extra Help Positions Extra-help employees relieve or augment permanent staff. Intermittent, extra-help employees are not in the classified civil service and do not have property rights to permanently allocated positions. In addition, they do not receive most regular employee benefits such as: long-term disability insurance coverage; accrual of vacation; participation in the County retirement program; or eligibility to take promotional examinations. Intermittent, extra-help employees are limited in their employment to a maximum of 1,380 hours within any twelve month consecutive period. Extra-help employees who meet the eligibility requirements may qualify for a County contribution toward medical coverage. This employment list may be used to fill part-time or extra-help (temporary) positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Service Employees International Union Local 1021 Memorandum Of Understanding (SEIU MOU) and our Employee Benefits Directory . APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Education : Academic course work which directly relates to the knowledge and abilities listed. Normally, graduation from an approved school of nursing will meet these requirements. Experience : Any combination of training and experience that will provide an opportunity to acquire the skills, knowledge and abilities listed. Normally, six months recent professional nursing experience in an acute care facility would provide this opportunity. License : Possession of a valid California license as a Registered Nurse. Possession of a valid driver's license at the appropriate level including necessary special endorsements, as required by the State of California to perform the essential job functions of the position. Knowledge, Skills, and Abilities Working knowledge of: the modern methods, theories, techniques and procedures used in professional nursing; all aspects of the nursing process; assessment, planning, implementation and evaluation; medical terminology, hospital routines, procedures, equipment and facilities. Considerable knowledge of : the use, administration and effects of medicines and narcotics. Knowledge of : safety and infection control procedures. Skills in : performing both basic and advanced nursing techniques. Ability to : accurately assess patient's needs and to quickly recognize and manage changes in the patient's condition; observe and report both physical and emotional symptoms and conditions of patients; function as a team leader; deal with patients and their families sympathetically and tactfully while carrying out prescribed treatment; assist patients in understanding and accepting their diagnosis, conditions and treatments; follow oral and written directions of a technical and professional nature in detail; motivate and teach patients and patients' families in assisting in their own care, treatment and health maintenance; protect the rights of patients and maintain confidentiality of all hospital and medical related matters; establish and maintain cooperative working relationships and effective communication with other hospital and medical personnel; chart legibly, concisely, accurately and informatively; maintain, interpret and evaluate nursing charts, records and reports; work during weekdays, weekends, holidays, and various shift hours; comply with common hospital rules, regulations, practices and procedures; stand and walk for long periods and work under mental and physical strain. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all your employers and positions held within the last ten years in the work history section of your application and should be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the application, examination, and department selection processes. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for thorough assessment of your qualifications. Responses which state "See Resume" or "See Application" may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (Weight 100%). Each application and supplemental questionnaire will be thoroughly evaluated for satisfaction of minimum qualifications and relevance of educational coursework, training, experience, knowledge, and abilities that relate to this position. Candidates possessing the most appropriate job-related qualifications will be placed on an employment list and referred to the department for selection interviews. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer are contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. IMPORTANT INFORMATION - Positions that are assigned to one or more facilities with a COVID-19 and/or influenza vaccine mandate pursuant to the California Department of Public Health must meet all vaccination requirements. Documented proof of vaccination(s) will be required. HOW TO APPLY Applications are accepted on-line at: www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Continuous recruitments may close without notice at any time that a sufficient number of qualified applications have been received. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: DP HR Technician: KC IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: GENERAL* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation and sick leave accruals; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choice of five health plans (a PPO, EPO, HMO, and two deductible HMOs) with a County contribution toward the premium (the contribution amount varies by bargaining unit. For specific details, please refer to the applicable MOU). A County contribution to a Health Reimbursement Arrangement is available for some bargaining units. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: Continuous

Position Description Housing Social Worker to provide housing-focused case management for clients seeking housing-stability. Position will be on call as needed to prevent waitlists. Not to exceed 20 hours per week. Under general supervision or direction provides housing services support to Calaveras residents experiencing housing instability. DISTINGUISHING CHARACTERISTICS The Housing Social Worker provides entry-level to advanced and specialized support for Housing Programs; provides casework services; and performs other related work as assigned. Receives general or direct supervision from Housing and Community Programs Manager or designee. Exercises no direct supervision over staff. Example of Duties Maintain a caseload as assigned by the supervisor and provide housing-focused case management services to an assigned caseload. Engage in activities that provide information about housing programs, engage clients, and encourage continued client participation in agency services. Conduct a needs assessment for each family and/or individual on caseload and identify needs and the actions necessary to meet the housing stability goals established for the client. Refers client to non-housing community resources as needed. Provide on-going support and guidance and otherwise encourage and facilitate program participants in successfully meeting the goals of their plans to improve their quality of life and move toward self-sufficiency. Maintain case records to track, measure and report participant outcomes and successes according to established data- management procedures. Ensure case notes are clear and accurately reflect all significant milestones and interactions. Work cooperatively with other departments’ staff to coordinate services and keep the lines of communication open. Work with key partners on referrals for families at risk of eviction due to lease violation issues. Assist clients with lease compliance issues, documenting files to include actions taken and the coordination with other departments’ staff to keep lines of communication open. Maximize new resident awareness of lease obligations, regulations, and resources to promote successful tenancy and quality of life. Coordinate the delivery of services with other agencies as appropriate. Provide formal and informal referral services to community resources. Collaborate with other agencies involved in providing services to the household. Remain informed of community, social and economic resources available to low-income families. Accurately track client participation and other statistics as required for internal and external reporting and maintain client records in a manner that meets HUD and agency standards. Submit client documentation as required for program compliance. Ensure compliance with all grant procedures, mandates, and requirements. Perform all these responsibilities in service to the program and agency’s mission to assist low-income households and other customers, and to do so in ways that aspire to programmatic and administrative excellence. Fulfill all duties and responsibilities with a high level of integrity, honesty and adherence to agency policies and rules. Establish and maintain effective professional working relationships with co- workers, management, partner agencies and the community. Attend community meetings and interpret housing program goals to health and social networks, and the general public. Serve as a member of committees, as directed. Perform related duties and responsibilities as assigned. Minimum Qualifications Knowledge of: Operate Microsoft office programs, and standard office equipment, demonstrate basic math and English skills, maintain professional boundaries, manage an Outlook Calendar, operate a vehicle to meet with clients off site and attend off site meetings with partners as needed. Skill and Ability to: Work both independently and as part of a team, maintain accurate and timely documentation, work directly with clients and provide Trauma Informed Care while utilizing Motivational Interviewing techniques to create client-driven work plans. Training, Experience and Certifications: Graduation from an accredited four-year college or university with a degree in social/human services, sociology, or other social or behavioral science such as anthropology, criminal justice, education, ethnic studies, history, human development, human services, law, nursing, nutrition, psychology, public health, social welfare, sociology, welfare, women's studies. OR Associate degree in social services or closely related field with courses in community organizing, sociology, grantsmanship, outreach work, and social services AND two years’ experience providing case management services. OR Three (3) years of full-time experience providing direct client case management services to disadvantaged adults or children in a private or public agency. Special Requirements Possession of a valid California Class C driver’s license maintained throughout employment. May be required to attend meetings outside of normal working hours. Bargaining Unit 7 - Service Employees International Union Local 1021 For available Health/Dental/Vision insurance please visit the County BENEFITS WEBPAGE. Please note that Extra-hire positions that are benefitted, are only offered our CORE medical plan and are not offered dental or vision. NEW * Assist-To-Own program to help Couny employees purchase a home. Program Highlights: Down Payment Assistance, up to 5.5% of the Total Mortgage Loan. Available with purchase of a primary residence. Variety of Mortgage Loan options (FHA, VA, USDA and Conventional Mortgage Loans). No first-time homebuyer requirement to qualify. Flexible guidelines: Minimum FICO 640; Maximum DTI 50%. Flexible income limits, up to moderate income levels; no income limits for FHA and VA. For more information, vists Calaveras County Assist-to-Own Boot Allowance: $150 per year and is distributed once a year, in the first full pay period in the month of December. Qualifying Classifications: Registered EH Specialists, EH Techs, OSS Engineers, Fleet Manager, Junior Engineer, Mechanic series, Sheriff's Mechanic, Public Works Inspector, Road Maintenance Worker series, Integrated Waste Worker series, AG Techs, and AG Biologists, and Recycling Program Coordinator I/II, Permit Tech I/II, Engineering Tech I/II assigned to the Rock Creek Landfill facility, and Air Pollution Control Tech. Uniform Allowance: $600 per calendar year split into monthly payments.Payments will be made monthly on the second pay check. Qualifying classifications : Custodian series, facility maintenance worker series, facilities maintenance engineer. Extra-Hire: Extra-hire employees are not eligible for step advances, vacation, seniority rights, holiday pay or other certain employee benefits. They are entitled to 24 hours of sick leave per year and eligilbe for the county's CORE Medical plan but not eligible for dental or vision insurance. Vacation days: 0 - 3 complete years = 80 hours per year. After 6 months you can take your first week. 3 - 10 complete years = 120 hours per year 10 years+ = 160 per year Holidays :13 paid holidays per year. Life Insurance: $50,000.00 County paid Sick Leave: 12 days annual sick leave accrual with unlimited accumulation. Sick leave is accrued at 3.69 hours for each full 80 hours of payroll period. 60 hours of sick leave can be used for immediate family, parent spouse, child or sibling. Merit: After successfully completing twenty-six (26) pay periods, a 5% merit increase may be granted.Merit increases may be granted annually thereafter to the top step. Probation Period: New employees remain in a probationary status for 26 pay periods.. Longevity Incentives @ 2.5% for each of the following: 5.5 years (if hired before March 28, 2005) 6 years 10 years 15 years 20 years 25 years Bi-Lingual pay :$75 per month for specific approved job classifications. Flexible Spending: Pre-Tax Medical Reimbursement - Max contribution of $2,500 annually Flexible Spending: Pre-Tax Dependent Care Account - Max contribution of $5,000 annually Section 125 Plan :Additional insurance is available through the Section 125 plan and may be purchased from a representative during open enrollment or by appointment when they are on-site. AFLAC Heart & Stroke Insurance Cancer Insurance Accident Insurance Universal Life Insurance Short Term Disability Insurance ?LEGALSHIELD CALPERS RETIREMENT INFORMATION: CalPERS: CLASSIC MEMBERS: 2% at 55 PEPRA MEMBERS: 2% at 62 Extra-Hire's will be enrolled into Public Agency Retirement System (PARS) unless you are already a member of CalPERS. Additional Retirement Plan: The County offers a 457 Government plan. Employees can contribute u to this deferred compensation plan ( Pre or Post Tax options ).The County utilizes VALIC. Participating employees will receive a County paid match of up to $50 a month. Closing Date/Time: Continuous

Director, Facilities (Director I) Job Description Department(s): Facilities Reports to: Chief Financial Officer FLSA status: Exempt Salary Grade: Q - $130,000 - $214,544 Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is on Thursday, December 14, 2023 at 11:59 PM. Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. About CalOptima Health Are you looking for a career that changes lives? As the single largest health plan in Orange County, CalOptima Health serves one in three residents with health insurance programs for low-income children, adults, seniors and people with disabilities. Our 1,500 employees are valued for their individual perspectives and contributions and benefit from flexible work schedules, recognition and opportunities to grow. If you're looking for a rewarding career supporting a meaningful mission, along with generous benefits and recognition, consider joining us at CalOptima Health! About the Position The Director I (Facilities) will oversee and manage all aspects of facility operations. The incumbent will ensure facility upkeep and maintenance and supervise tenant improvement activities. The incumbent will supervise the property management team, mailroom staff and operations, physical and perimeter security, facility maintenance, facility improvements and employee safety for all properties in the CalOptima Health real estate portfolio. The incumbent will lead and coordinate efforts with other employees, departments, external vendors and contractors regarding office space planning, building improvements and all construction-related activities. Additionally, the incumbent will oversee and manage the Environmental Health and Safety (EH&S) team relating to workers' compensation and other safety and security issues. Duties & Responsibilities: Cultivates and promotes a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Directs and assists the team in carrying out department responsibilities and collaborates with the leadership team and staff to support short- and long-term goals/priorities for the department. Manages and leads employees, including assigning and evaluating work, setting goals, conducting performance evaluations, training and making recommendations on hiring, discipline and terminations. Negotiates and plans office space reconfigurations with department leadership. Directs and manages construction and redesign projects, including budgeting, furniture, scheduling and coordinating temporary workspace arrangements. Acts as a liaison with CalOptima Health's vendors and contractors with respect to architectural design, engineering, construction and other services. Negotiates maintenance and construction issues with the landlords for all leased properties. Manages the order, delivery and installation of office furniture and equipment. Oversees CalOptima Health's physical and perimeter security system and internal electronic key card employee identification system. Directs and oversees CalOptima Health's mailroom, shipping/receiving functions and asset management, including the knowledge of state and federal regulations for mail handling and distributions. Provides oversight of training and drills for CalOptima Health's internal emergency response team units and floor wardens. Serves as the primary point-of-contact for contracted real estate advisory and brokerage services in facilitating the business needs for the CalOptima Health real estate portfolio's strategic planning and operations across multiple owned and leased properties. Directs and oversees CalOptima Health's main reception desk, including visitor security and conference room reservations. Manages CalOptima Health's contract for off-site document retention storage. Participates in site search, evaluation and contract execution for the Program for All-Inclusive Care for the Elderly (PACE) center. Maintains and enforces all applicable Occupational Safety and Health Administration (OSHA), Air Quality Management District (AQMD) and other local/state requirements. Monitors and oversees employee safety programs, including ergonomic evaluations, employee safety committee and employee safety training. Coordinates site audits and inspections to identify workplace hazards and develops remediation plans for corrective actions. Leads and manages the efforts of the onsite property management team, as well as outside property management for other CalOptima Health facilities. Develops and manages the department annual capital and operating budgets. Develops, writes and implements departmental policies and procedures as needed. Completes other projects and duties as assigned. Experience & Education: Bachelor's degree required. 7 years of business experience in facility operations. 5 years of progressive leadership experience, including direct supervision of staff required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above is also qualifying. Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing duties of job, employee may be required to move about the organization. Employee must be able to sit for extended periods of time, as well as work at the computer for long periods. Employee is required to use hands and fingers, especially for typing on the computer and using the mouse. Must also be able to reach with hands and arms and must occasionally lift office supply boxes or laptop case, up to 25 pounds. Employee must be able to communicate, particularly for regular phone use, in meetings, face-to-face interaction and while presenting. Work Environment: Typical office environment with minimal to moderate noise levels and controlled office temperatures. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. Job Location: Orange, California Position Type: To apply, visit https://jobs.silkroad.com/CalOptima/Careers/jobs/4462 Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-3e0d6f1cc14829488671c878a293a0d8

Description: CSUN strives to be a destination workplace, where everyone understands that they belong to a community that is vital in advancing student success and providing exemplary service to all stakeholders. We foster an environment of success, both for our students and our employees. We have a relentless passion for celebrating diversity, equity, and inclusion as well as being an employer of choice. You will also have the opportunity to realize your own personal goals and be recognized for the work you do, and enjoy the unique value the CSUN community can offer. If this sounds like you, you’ve come to the right place. Learn more: https://www.csun.edu/about-csun. About Financial Aid and Scholarships: For information about the CSUN Financial Aid and Scholarships Department, visit our website at: https://www.csun.edu/financialaid Major Duties Under general supervision, the Financial Aid Representative/Gain Liaison is responsible for providing support and assistance to CalWORKs/Gain student participants to meet compliance requirements with the Los Angeles County Department of Social Services (DPSS). The incumbent serves as frontline staff and directly interacts with students providing complex information and instructions in a calm and positive manner. • Interprets and responds to questions specific to the student situation as well as answering questions regarding rules, regulations, policies and procedures for financial aid programs. • Makes recommendations to the Customer Service Lead to resolve complex and non-routine problems through reasoning and judgment; accountable for the promised outcomes and follow-up communications to the students they help. • Provides significant help with the initial processing of thousands of financial aid application support documents used for the review of all aid programs administered or maintained by the Financial Aid and Scholarship Department; advises students about required support documentation needed to complete the application process and suggests alternatives when presented with non-routine items. • Performs other duties as assigned. *NOTE: To view the full position description copy and paste this link into your browser: https://mycsun.box.com/s/732fp72l1rxrg4hly12rtx2d7gits1jn Qualifications • Equivalent to four (4) years of full-time, general office clerical and administrative support experience that has provided the applicant with the knowledge and abilities listed. • Equivalent to full-time college or university education/vocational school training in business or job-related field may be substituted for up to two (2) years of the required experience on a year for year basis. Knowledge, Skills, & Abilities • Thorough knowledge of correct English grammar, spelling, and punctuation; office methods, procedures, and practices; and university infrastructure, policies, and procedures. • Ability and specialized skills to: coordinate many different administrative duties; interpret and apply a variety of complex policies and procedures; set deadlines, priorities, and complete projects accordingly; draft and prepare memoranda and correspondence. • Ability to keep moderately complex records and files; screen mail, telephone calls, and visitors; maintain confidential files; perform standard business math, track financial data, and make simple projections. • Establish and maintain cooperative working relationships; and operate standard office equipment and software. Pay, Benefits, & Work Schedule • The university offers an excellent benefits package, including but not limited to: medical, dental, vision, retirement & savings, tuition waiver and more. • Classification/Grade: 1035 / Administrative Support Coordinator / 1 • The anticipated HIRING RANGE: $3505 - $3745 per month, dependent upon qualifications and experience. The salary range for this classification is: $3505 - $5508 per month. • HOURS: Full Time; 40 hours per week; Monday through Friday. • TEMP: This is a Temporary-renewable position, end date to be determined. • The position is currently hybrid (3 days in office, 2 days remote); however, this is subject to change based on student and/or operational needs. General Information • Applications received through December 12, 2023 be considered in the initial review and review of applications will continue until position is filled. • This position is a sensitive position as designated by the CSU. • A background check (including a criminal records check) must be completed satisfactorily. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. • The person holding this position may be considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. • In accordance with the California State University (CSU) Out-of-State Employment Policy, the CSU is a state entity whose business operations reside within the State of California and prohibits hiring employees to perform CSU-related work outside of California. • Candidates should apply by completing the CSUN on-line application. To submit an application and for more detailed information on the application and hiring process, please visit this link: www.csun.edu/careers • The CSU recommends that faculty, staff, and students who are accessing campus facilities at any university location be immunized against SARS-CoV-2, the virus that causes COVID-19, and that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. Equal Employment Opportunity CSUN is an Equal Opportunity Employer and prohibits discrimination on the basis of race, color, ethnicity, ancestry, religion, national origin, age, gender, gender identity/expression, sexual orientation, genetic information, medical condition, marital status, covered military and veteran status, and disability. Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Recruitment Services at 818-677-2101. Closing Date/Time: Open until filled

Description: Position Summary Full-time position available on or after January 1, 2024 for Computer Science. Under general direction by the Department Chair, the Administrative Support Coordinator II provides administrative support and coordination across multiple departments. The incumbent will serve as a knowledgeable resource for campus policies, responding to inquiries professionally, and independently handling correspondence. Additionally, the incumbent will be responsible for record-keeping, data management, logistics coordination, and personnel support tasks, contributing to the smooth operation of our academic programs. Job Duties Duties include but are not limited to: Administrative support and communication. Serve as a resource to the campus community, students, and public regarding campus policies and procedures. Respond to inquiries (in person, by phone, and email) promptly and professionally. Draft clear, concise correspondence independently given minimal details. Coordinate, schedule, record, and distribute department meeting agenda/minutes; follow up on action items. Assist in maintaining accuracy of department program websites; propose improvements based on user feedback. Troubleshoot and assist with office administration and minor office technology problems. Maintain records and monitor processes for evaluation of part time temporary faculty and staff evaluated by Department Chair. Maintain database of faculty contact information. Distribute and document change of grade cards, attendance records, and class schedules. Record-Keeping and Data Management. Oversee the maintenance of essential records for the Computer Science and Cognitive Studies program. Maintain confidential files, absence reports, evaluations, and other employment records. Analyze specific expenditures and provide conclusions. Oversee and maintain undergraduate student files. Provide budget summaries, reports, and financial projections. Monitor expenditures and funding for various account charges including but not limited to: supplies, services, travel and special consultant assignments. Logistics and scheduling. Oversee the maintenance and ordering of department supplies and equipment. Maintain appointment calendars of the Department Chair. Track course enrollments and program/course changes for catalog revisions and faculty workload changes. Ensure proper dissemination of updates to appropriate campus personnel, Computer Science and Cognitive Studies faculty, staff and students. Personnel and HR Support. Initiate and monitor recruitment processes for student workers. Provide lead direction, training, and guidance to assigned administrative support student workers. Monitor timely completion of assignments. Verify and maintain timesheets for intermittent hourly employees and/or student workers. Assist with faculty recruitment and hiring processes. Initiate faculty contracts for part-time faculty members. Assist faculty with and ensure understanding of enrollment services policies and procedures including but not limited to: class rosters, census, grading, evaluations, and other program management. Assist with RPT (Retention, Promotion, and Tenure) process for faculty. Other duties as assigned. Minimum Qualifications Education: Completion of a high school program, technical/vocational program, or their equivalents. Experience: Several years of related office work experience. Preferred Qualifications Experience with Human Resources Information systems (HRIS) Experience with Learning Management systems (LMS) Experience with Travel & Expense systems (T&E) Experience working in higher education, preferably CSU. Familiar with California State University policies and procedures. Knowledge, Skills, Abilities Experience to be fully functional in all technical aspects of work assignments. Comprehensive and detailed knowledge of the university infrastructure, policies, and procedures. Thorough mastery of English grammar, punctuation, and spelling. Thorough knowledge of office systems and expertise in using office software packages, technology and systems. May function as the office information technology specialist. Ability to use and quickly learn new office support technology systems and software packages is a prerequisite. Ability to independently handle multiple work unit priorities and projects. Ability to interpret and apply a wide variety of policies and procedures independently, and use judgment and discretion to act when precedents or specific guidelines do not exist. Ability to troubleshoot most office administration problems and respond to all inquiries and requests related to work area. Ability to understand problems from a broader perspective and anticipate the impact of office administration problems and solutions on other areas. Ability to analyze operations and procedural problems and develop, recommend, and evaluate proposed solutions. Working knowledge of budget policies and procedures. Ability to perform business math, such as calculate ratios and percentages, track and analyze financial and/or budgetary data, and make accurate projections requiring some inference. Ability to effectively write and present own reports. Ability to effectively handle interpersonal interactions at all levels and handle highly sensitive interpersonal situations. Ability to use negotiation and persuasion skills to achieve results and expedite projects. Physical Requirements The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Salary Range Anticipated salary will be $3,681-$4,049 per month plus excellent paid benefits. Salary will depend on the qualifications of the successful finalist. (Full Administrative Support Coordinator II range: $3,681 - $6,034 per month) Compensation & Benefits Commensurate with qualifications and experience. As a member of the 23-campus CSU System, we offer an extremely competitive benefits package that includes, but is not limited to, outstanding vacation, health, dental, and vision plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Link to (Bargaining Unit: 7) Benefits Summary: CSU Employee Benefit Summary How to Apply To be considered, qualified candidates must submit a completed Stanislaus State online employment application, cover letter, and resumé. Applications are accepted electronically only. Please note that failure to completely fill out each section of the online application may result in your application not receiving consideration. To apply online, please click the “Apply Now” button on this page. Applications will be processed in accordance with Article 9.3 of the CSU/CSUEU Memorandum of Understanding. Preference will be given to qualified individuals currently employed at CSU Stanislaus in bargaining units 2, 5, 7, and 9 except when it is determined that it is necessary to appoint outside applicants to meet the best interest of the campus by obtaining specialized skills and abilities not available from current employees. Application Deadline December 10, 2023 Criminal Background Clearance Notice Satisfactory completion of a background check (which includes checks of employment records, education records, criminal records, civil records; and may include motor vehicle records, professional licenses, and sex offender registries, as position requires) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Additional Information Campus & Area California State University, Stanislaus serves the San Joaquin Valley and is a critical educational resource for a six-county region of approximately 1.5 million people. The University is fully committed to creating a culture of diversity and inclusion - one in which every person in the University community feels safe to express their views without fear of reprisal. Widely recognized for its quality academic programs, the University has 10 nationally accredited programs and 662 faculty members. 94 percent of full-time faculty holds doctorates or terminal degrees in their fields. The University offers 43 undergraduate majors, 16 master's programs, 7 post-graduate credentials, a doctorate in education and serves more than 10,000 students. New instructional facilities have been built for the unique pedagogy of professional programs, laboratory sciences and performing arts. Stanislaus State continues to receive national recognition with its ranking as one of the best 384 colleges in the nation by The Princeton Review. The University was one of 12 public universities in the nation to be recognized by the American Association of State Colleges and Universities for demonstrating exceptional performance in retention and graduation rates. In addition, U.S. News and World Report ranks Stanislaus State in its top 10 among public universities in the West, while Washington Monthly honored Stanislaus State as the West’s No. 1 university for the money. Stanislaus State also is recognized as a Hispanic-Serving Institution (HSI) by the U.S. Department of Education. Clery Act Disclosure Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the annual security report (ASR), is now available for viewing at https://www.csustan.edu/annual-campus-security-report . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Stanislaus State for the previous three years. A paper copy of the ASR is available upon request by contacting the office of the Clery Director located at One University Circle, Turlock, CA 95382. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered veteran status, or any other protected status. All qualified individuals are encouraged to apply. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083, revised 7/21/17, as a condition of employment. Applicants requiring necessary accommodations to the application process may contact the Human Resources Department at (209) 667-3351. California Relay Service is available at (800) 735-2922 voice and (800) 735-2929 TDD. As a federal contractor, we are committed to attracting a diverse applicant pool. Please consider completing the Voluntary Self-Identification of Disability form (your response will not be shared with the search committee) at: Voluntary Self-Identification of Disability PDF Form . CSU Stanislaus hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. The CSU is a state entity whose business operations reside within the State of California. The CSU prohibits hiring employees to perform CSU-related work outside California. The individuals who appear to be the best qualified for this position will be contacted by telephone or email for an interview. INFORMATION CONTAINED IN THIS ANNOUNCEMENT MAY BE SUBJECT TO CHANGE WITHOUT NOTICE Closing Date/Time: December 10, 2023