City of Portland, Oregon
Portland, Oregon, United States
The Position The Portland Water Bureau is seeking a Customer Engagement Portal (CEP) Product Lead to join the Advanced Metering Infrastructure (AMI) Project team in the Customer Service Department . About the Division The Water Bureau delivers great tasting and safe water to Portland homes, communities, and businesses. The bureau's Customer Service Department is a dedicated and diverse team that is on the frontlines, communicating and collaborating with City utility customers as we provide meter reading, billing, and collections for the City 's water, sewer and stormwater functions. We connect with our customers in person, on the phone, and online, to help them start, stop, and move their utility service s , resolve leaks, pay bills, and access financial assistance. About the Position The Water Bureau, in partnership with the Bureau of Environmental Services, has recently started a multi-year capital project to replace the City's meter reading infrastructure and online customer service technology. Under the direction of the Technology Capital Project Manager, t his position will be the project team lead for design and implementation of a new online and mobile customer engagement portal (CEP). The role involves research, analysis, stakeholder /end user engageme nt , and consultant/vendor oversight to define requirements , procure software, and configure and launch the new system . As the C ustomer Engagement Portal Product Lead you will : Consult with internal and external stakeholders and end users to define their needs and preferences for CEP functions and user experience Oversee the work of consultants responsible for translating requirements into technical specifications Us e data, research, market analysis, and consultation with similar organizations to define design and implementation problems and identify alternative approaches Creat e meaningful opportunities to advance City and utility bureau equity objectives during CEP design, procurement, and implementation Participat e in the process to select a software vendor and support the vendor's configuration and launch of the new CEP Defin e how performance of the new CEP should be measured, and then measur e and report on performance outcomes Design and facili tate virtual and in person meetings and workshops Prepar e presentations and reports , present recommendations for decision Mak e recommendations to improve the efficiency or effectiveness of existing systems and processes As a person, you are: A creative problem-solver: You can clearly define a problem or issue, identify alternative ways forward, and present recommendations for decision by others A skilled communicator: You have very strong verbal, written, and visual communication skills and experience using them to communicate complex technical concepts clearly and simply to a variety of audiences Equity focused: You have experience placing an equity lens on processes and projects that you oversee or participate in by building effective two-way dialogue with underrepresented communities Analytical: You are a champion of data-driven decision making and you can collect and analyze data to reach defensible and accurate conclusions C ollaborative: You are equally comfortable working as part of someone else's team and leading your own. You are flexible in how you collaborate, and you build relationships to get things done . You are keen to regularly work in person with the rest of the project team to generate ideas and solve problems Detail -oriented : You focus on getting things precisely right so others can rely on your work Resilient: You can remain flexible, agile and calm in a dynamic environment with emerging issues and changing priorities Accountable: With minimal supervision y ou deliver on your commitments and contribute high quality inputs to the initiatives you support About the Water Bureau The Portland Water Bureau's 600 employees work together to serve almost a million people in the Portland area. The bureau values a diverse workforce and seeks ways to promote equity and inclusion within the organization and with the public. The City of Portland Water Bureau's mission is to serve excellent water every minute of every day to almost 1 million customers in the Portland Metropolitan area. Black, Indigenous, People of Color, and people with disabilities, are encouraged to apply for this position. Our mission: We serve excellent water every minute of every day. Our vision: The water our community loves is safe and abundant for generations to come. Our equity commitment: We work to uproot systemic inequities and their impacts on our employees and the people we serve. We commit to the difficult-and essential-work of transforming Water Bureau policies, practices, and culture to better serve historically and currently oppressed communities. More Information about the bureau: www.portlandoregon.gov/water City of Portland Core Values: Anti-racism | Communication | Collaboration | Equity | Transparency | Fiscal Responsibility These values guide our actions as we serve the community and engage our workforce. To learn more about the City's core values, please click here . Why work at the City of Portland? The City of Portland workforce serves a population of over 650,000. We are culture- and solutions-driven, viewing every challenge as an opportunity to learn, improve, and share our expertise. We are committed to removing systemic barriers to resources, access, and opportunity. The City is a believer in ALL people and continues to actively recruit and retain diverse top talent every day. We offer a comprehensive benefits package , including but not limited to medical, dental, vision, healthcare flexible and/or dependent care spending accounts, Carrot Fertility, basic life, short- and long-term disability coverage to eligible employees and their families. If you are open-minded, motivated, community-focused, and self-aware, please apply yourself at the City of Portland today. The City of Portland also participates in the Oregon Public Employees Retirement System (PERS). For more information on the City of Portland's benefits please click here . Work Location Beginning in May 2023, most hybrid employees will be expected to perform at least half of their work in person. City Council approved a human resources administrative rule in January 2023, HRAR - 4.045 , requiring employees, including those who are fully remote and hybrid, to perform work within Oregon or Washington. Employees have until May 4, 2023, to be in compliance with the new rule. For more information, click here . The Portland Water Bureau is offering an optional Information Session for this position. Please see the " Recruitment Process " section below for more details on how to join. To Qualify Applicants must provide details in their supplemental question responses and resume that demonstrate how their education, training and/or experience, meets each of the following minimum qualifications: 1. Experience collect ing and analy zing data, present ing conclusions, and us ing data to define problems, develop options or make decisions 2.Experience establishing and maintaining working relationships with internal and external stakeholders, including diverse, underrepresented communities, staff in your organization/company and in other agencies, and end users of a product or service 3.Experience using stakeholder inputs to develop policies, procedures, or products , and reconciling competing stakeholder interests The Recruitment Process An evaluation of each applicant's training and experience, as demonstrated in their résumé and answers to the supplemental questions, weighted 100%. Do not attach materials not requested . Only candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. You have 14 days from the notice of the examination results to let us know if you disagree with your results. Please read the City of Portland Administrative Rule 3.01 for complete information. Additional evaluation may be required prior to establishment of the eligible list and/or final selection. ** PLEASE NOTE : The eligible list generated from this recruitment may be used to fill future vacancies** Recruitment Timeline: Job Posting Closes: 6/05/2023 Applications Reviewed: week of 6/05/2023 Eligible List Created: week of 6/12/2023 First Round Interview: TBD Job Offer: TBD **Timeline is approximate and subject to change without notice** Information Session To assist you in understanding this position, a 45-minute online information session on the CEP Product Lead (Analyst III) position will be offered at 5 p.m. on Tuesday, May 30th , using Zoom. The Portland Water Bureau Hiring Manager and a representative from the Portland Bureau of Human Resources will share information about the position and the hiring process. Time will be reserved for a question and answer period. Prospective candidates may participate by phone or computer, but are not required to use video or their full names to allow for anonymity. You are not required to attend to apply for this job. If you need an interpreter or other accommodations to fully participate in this meeting, please contact the recruiter listed above. How to join: Join Zoom Meeting: https://us02web.zoom.us/j/89754636242?pwd=QkhXUzFndjh6RytWR0MrUkZuclN5Zz09 Applicant Instructions Applicants must submit a professional resume and responses to the supplemental questions online, specifically focused on your qualifications for this position as identified in the "To Qualify" section of this announcement in accordance with the following Application Instructions: Your résumé and responses to the supplemental questions will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification.Your responses to the supplemental questions should include details describing your education, training and/or experience, and where obtained which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement.Your resume should support the details described in your responses to the supplemental questions.If you are requesting Veteran's Preference, as identified below, please describe in your responses to the supplemental questions and resume any transferrable skills obtained during your military service and how they relate to each of the required minimum qualifications under the "To Qualify" section above. All completed applications for this p osit ion must be submitted no later than the closing date and time of this recruitment. E-mailed and/or faxed applications will not be accepted . Additional Information Work Status: Non-citizen applicants must be authorized to work in the United States at the time of application. Veterans' Preference: If you are requesting Veterans' Preference, attach a copy of your DD214/DD215 and/or Veterans Administration letter stating your disability to your profile, as well as checking the box identifying yourself as a Veteran. You must request Veterans' Preference AND include a copy of your documentation for each recruitment to which you apply. Veterans' Preference documentation must be submitted no later than 11:59 PM on the closing date of this recruitment. ADA, Pregnancy, and Religious Accommodations: If you identify as a person with a disability, are pregnant or nursing, or observe a religious practice(s), and would like to request a reasonable accommodation when applying for this job, please contact the Recruiter below for assistance. Equal Employment Opportunity: It is the policy of the City of Portland that no person shall be discriminated against based on race, religion, color, sex, marital status, family status, national origin, age, mental or physical disability, protected veteran status, sexual orientation, gender identity or source of income. The City values diversity and encourages everyone who is interested in employment with the City to apply. Language Pay Differential City of Portland employees who speak one or more languages in addition to English may be eligible to receive a "language pay differential." This is compensation for qualifying multilingual City employees who use their language skills to assist the community. More about the language pay differential can be found here. Did you know? The City of Portland offers How to Apply Classes and How to Apply Videos . The class and the videos are free and review best practices for applying to the City. If you have questions after watching the videos you are invited to contact the recruiter listed on the announcement or starting in April 2023 you are invited to attend the Question and Answers session. If you prefer to attend a virtual in-person class, they are also available once a month. Follow the link for the most recent list of scheduled dates for the Question and Answer session and the How to Apply Class: https://www.portland.gov/bhr/event s . Questions? Terrol Johnson Senior Recruiter/Recruiter, Bureau of Human Resources Terrol.Johnson @portlandore gon.gov An Equal Opportunity/Affirmative Action Employer Closing Date/Time: 6/5/2023 11:59 PM Pacific
May 16, 2023
The Position The Portland Water Bureau is seeking a Customer Engagement Portal (CEP) Product Lead to join the Advanced Metering Infrastructure (AMI) Project team in the Customer Service Department . About the Division The Water Bureau delivers great tasting and safe water to Portland homes, communities, and businesses. The bureau's Customer Service Department is a dedicated and diverse team that is on the frontlines, communicating and collaborating with City utility customers as we provide meter reading, billing, and collections for the City 's water, sewer and stormwater functions. We connect with our customers in person, on the phone, and online, to help them start, stop, and move their utility service s , resolve leaks, pay bills, and access financial assistance. About the Position The Water Bureau, in partnership with the Bureau of Environmental Services, has recently started a multi-year capital project to replace the City's meter reading infrastructure and online customer service technology. Under the direction of the Technology Capital Project Manager, t his position will be the project team lead for design and implementation of a new online and mobile customer engagement portal (CEP). The role involves research, analysis, stakeholder /end user engageme nt , and consultant/vendor oversight to define requirements , procure software, and configure and launch the new system . As the C ustomer Engagement Portal Product Lead you will : Consult with internal and external stakeholders and end users to define their needs and preferences for CEP functions and user experience Oversee the work of consultants responsible for translating requirements into technical specifications Us e data, research, market analysis, and consultation with similar organizations to define design and implementation problems and identify alternative approaches Creat e meaningful opportunities to advance City and utility bureau equity objectives during CEP design, procurement, and implementation Participat e in the process to select a software vendor and support the vendor's configuration and launch of the new CEP Defin e how performance of the new CEP should be measured, and then measur e and report on performance outcomes Design and facili tate virtual and in person meetings and workshops Prepar e presentations and reports , present recommendations for decision Mak e recommendations to improve the efficiency or effectiveness of existing systems and processes As a person, you are: A creative problem-solver: You can clearly define a problem or issue, identify alternative ways forward, and present recommendations for decision by others A skilled communicator: You have very strong verbal, written, and visual communication skills and experience using them to communicate complex technical concepts clearly and simply to a variety of audiences Equity focused: You have experience placing an equity lens on processes and projects that you oversee or participate in by building effective two-way dialogue with underrepresented communities Analytical: You are a champion of data-driven decision making and you can collect and analyze data to reach defensible and accurate conclusions C ollaborative: You are equally comfortable working as part of someone else's team and leading your own. You are flexible in how you collaborate, and you build relationships to get things done . You are keen to regularly work in person with the rest of the project team to generate ideas and solve problems Detail -oriented : You focus on getting things precisely right so others can rely on your work Resilient: You can remain flexible, agile and calm in a dynamic environment with emerging issues and changing priorities Accountable: With minimal supervision y ou deliver on your commitments and contribute high quality inputs to the initiatives you support About the Water Bureau The Portland Water Bureau's 600 employees work together to serve almost a million people in the Portland area. The bureau values a diverse workforce and seeks ways to promote equity and inclusion within the organization and with the public. The City of Portland Water Bureau's mission is to serve excellent water every minute of every day to almost 1 million customers in the Portland Metropolitan area. Black, Indigenous, People of Color, and people with disabilities, are encouraged to apply for this position. Our mission: We serve excellent water every minute of every day. Our vision: The water our community loves is safe and abundant for generations to come. Our equity commitment: We work to uproot systemic inequities and their impacts on our employees and the people we serve. We commit to the difficult-and essential-work of transforming Water Bureau policies, practices, and culture to better serve historically and currently oppressed communities. More Information about the bureau: www.portlandoregon.gov/water City of Portland Core Values: Anti-racism | Communication | Collaboration | Equity | Transparency | Fiscal Responsibility These values guide our actions as we serve the community and engage our workforce. To learn more about the City's core values, please click here . Why work at the City of Portland? The City of Portland workforce serves a population of over 650,000. We are culture- and solutions-driven, viewing every challenge as an opportunity to learn, improve, and share our expertise. We are committed to removing systemic barriers to resources, access, and opportunity. The City is a believer in ALL people and continues to actively recruit and retain diverse top talent every day. We offer a comprehensive benefits package , including but not limited to medical, dental, vision, healthcare flexible and/or dependent care spending accounts, Carrot Fertility, basic life, short- and long-term disability coverage to eligible employees and their families. If you are open-minded, motivated, community-focused, and self-aware, please apply yourself at the City of Portland today. The City of Portland also participates in the Oregon Public Employees Retirement System (PERS). For more information on the City of Portland's benefits please click here . Work Location Beginning in May 2023, most hybrid employees will be expected to perform at least half of their work in person. City Council approved a human resources administrative rule in January 2023, HRAR - 4.045 , requiring employees, including those who are fully remote and hybrid, to perform work within Oregon or Washington. Employees have until May 4, 2023, to be in compliance with the new rule. For more information, click here . The Portland Water Bureau is offering an optional Information Session for this position. Please see the " Recruitment Process " section below for more details on how to join. To Qualify Applicants must provide details in their supplemental question responses and resume that demonstrate how their education, training and/or experience, meets each of the following minimum qualifications: 1. Experience collect ing and analy zing data, present ing conclusions, and us ing data to define problems, develop options or make decisions 2.Experience establishing and maintaining working relationships with internal and external stakeholders, including diverse, underrepresented communities, staff in your organization/company and in other agencies, and end users of a product or service 3.Experience using stakeholder inputs to develop policies, procedures, or products , and reconciling competing stakeholder interests The Recruitment Process An evaluation of each applicant's training and experience, as demonstrated in their résumé and answers to the supplemental questions, weighted 100%. Do not attach materials not requested . Only candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. You have 14 days from the notice of the examination results to let us know if you disagree with your results. Please read the City of Portland Administrative Rule 3.01 for complete information. Additional evaluation may be required prior to establishment of the eligible list and/or final selection. ** PLEASE NOTE : The eligible list generated from this recruitment may be used to fill future vacancies** Recruitment Timeline: Job Posting Closes: 6/05/2023 Applications Reviewed: week of 6/05/2023 Eligible List Created: week of 6/12/2023 First Round Interview: TBD Job Offer: TBD **Timeline is approximate and subject to change without notice** Information Session To assist you in understanding this position, a 45-minute online information session on the CEP Product Lead (Analyst III) position will be offered at 5 p.m. on Tuesday, May 30th , using Zoom. The Portland Water Bureau Hiring Manager and a representative from the Portland Bureau of Human Resources will share information about the position and the hiring process. Time will be reserved for a question and answer period. Prospective candidates may participate by phone or computer, but are not required to use video or their full names to allow for anonymity. You are not required to attend to apply for this job. If you need an interpreter or other accommodations to fully participate in this meeting, please contact the recruiter listed above. How to join: Join Zoom Meeting: https://us02web.zoom.us/j/89754636242?pwd=QkhXUzFndjh6RytWR0MrUkZuclN5Zz09 Applicant Instructions Applicants must submit a professional resume and responses to the supplemental questions online, specifically focused on your qualifications for this position as identified in the "To Qualify" section of this announcement in accordance with the following Application Instructions: Your résumé and responses to the supplemental questions will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification.Your responses to the supplemental questions should include details describing your education, training and/or experience, and where obtained which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement.Your resume should support the details described in your responses to the supplemental questions.If you are requesting Veteran's Preference, as identified below, please describe in your responses to the supplemental questions and resume any transferrable skills obtained during your military service and how they relate to each of the required minimum qualifications under the "To Qualify" section above. All completed applications for this p osit ion must be submitted no later than the closing date and time of this recruitment. E-mailed and/or faxed applications will not be accepted . Additional Information Work Status: Non-citizen applicants must be authorized to work in the United States at the time of application. Veterans' Preference: If you are requesting Veterans' Preference, attach a copy of your DD214/DD215 and/or Veterans Administration letter stating your disability to your profile, as well as checking the box identifying yourself as a Veteran. You must request Veterans' Preference AND include a copy of your documentation for each recruitment to which you apply. Veterans' Preference documentation must be submitted no later than 11:59 PM on the closing date of this recruitment. ADA, Pregnancy, and Religious Accommodations: If you identify as a person with a disability, are pregnant or nursing, or observe a religious practice(s), and would like to request a reasonable accommodation when applying for this job, please contact the Recruiter below for assistance. Equal Employment Opportunity: It is the policy of the City of Portland that no person shall be discriminated against based on race, religion, color, sex, marital status, family status, national origin, age, mental or physical disability, protected veteran status, sexual orientation, gender identity or source of income. The City values diversity and encourages everyone who is interested in employment with the City to apply. Language Pay Differential City of Portland employees who speak one or more languages in addition to English may be eligible to receive a "language pay differential." This is compensation for qualifying multilingual City employees who use their language skills to assist the community. More about the language pay differential can be found here. Did you know? The City of Portland offers How to Apply Classes and How to Apply Videos . The class and the videos are free and review best practices for applying to the City. If you have questions after watching the videos you are invited to contact the recruiter listed on the announcement or starting in April 2023 you are invited to attend the Question and Answers session. If you prefer to attend a virtual in-person class, they are also available once a month. Follow the link for the most recent list of scheduled dates for the Question and Answer session and the How to Apply Class: https://www.portland.gov/bhr/event s . Questions? Terrol Johnson Senior Recruiter/Recruiter, Bureau of Human Resources Terrol.Johnson @portlandore gon.gov An Equal Opportunity/Affirmative Action Employer Closing Date/Time: 6/5/2023 11:59 PM Pacific
City of Portland, Oregon
Portland, Oregon, United States
The Position The Portland Water Bureau is seeking a n Advanced Metering Infrastructure ( AMI ) Product Lead to join the Advanced Metering Infrastructure (AMI) Project team in the Customer Service Department . About the Division The Water Bureau delivers great-tasting and safe water to Portland homes, communities, and businesses. The bureau's Customer Service Department is a dedicated and diverse team that is on the frontlines, communicating and collaborating with City utility customers while we provide meter readings, billing, and collections for the City 's water, sewer, and stormwater functions. We connect with our customers in person, on the phone, and online, to help them start, stop, and move their utility service s , resolve leaks, pay bills, and access financial assistance. About the Position The Water Bureau, in partnership with the Bureau of Environmental Services, has recently started a multi-year capital project to replace the City's meter reading infrastructure and online customer service technology. The new advanced metering infrastructure (AMI) will move the City utility bureaus from collecting customer consumption data manually, usually once every three months, to collecting usage data from every meter, every day. Under the direction of the Technology Capital Project Manager, t his position will be the project team lead for the design and procurement of the water meter s , IT software , and installation services needed to implement AMI for all City utility customers . Th is role involves research, analysis, and consultation with many internal work groups and departments to define the scope and requirements for AMI system , and then participat e in the process to select vendors and contractors . As the Advanced Metering Infrastructure Product Lead, you will : Consult with internal stakeholders from multiple bureaus and business areas to define the scope and technical requirements for the water meter s , IT systems, and installation services needed to implement AMI. Oversee the work of consultants responsible for translating scope and technical requirements into technical specifications. Us e data, research, market analysis, and consultation with similar organizations to define problems , identify alternative approache s, and weigh costs and benefits. Participate in an assessment of inclusive contracting opportunities and support the implementation of the selected approach during procurement. Participate in requests for proposal or invitation-to-bid processes to evaluate and select vendors and contractors, and support contract negotiations. Assess changes to meter operations and maintenance activities, costs, and resources that will occur with AMI implementation . Defin e how the performance of the new AMI system should be measured, and measur e and report on performance outcomes. Prepare cost estimates or provide inputs to estimates prepared by others. Communicate effectively with the utility bureau office and field personnel. Design and facili tate virtual and in-person meetings and workshops. Prepar e presentations and reports , and present recommendations for decision. Mak e recommendations to improve the efficiency or effectiveness of existing systems and processes. Although not required, candidates may also have: Experience with procurement of capital infrastructure. Experience with r equirements definition, procurement, configuration, and user testing for IT software projects. Experience d efining the scope of work for consultants and overseeing consultant performance of assignments. Experience preparing cost and schedule estimates or determining the operating and maintenance costs of capital infrastructure projects. Experience working in public sector organizations or utilities. PMP certification. As a person, you are: Analytical: You are a champion of data-driven decision making and you can collect and analyze data to reach defensible and accurate conclusions. A creative problem-solver: You can clearly define a problem or issue, identify alternative ways forward, and present recommendations for decisions by others. A skilled communicator: You have very strong verbal, written, and visual communication skills and experience using them to communicate complex technical concepts clearly and simply to a variety of audiences. Detail-oriented: You focus on getting things precisely right so others can rely on your work. Equity focused: You have experience placing an equity lens on processes and projects that you oversee or participate in by building effective two-way dialogue with underrepresented communities. C ollaborative: You are equally comfortable working as part of someone else's team and leading your own. You are flexible in collaborating and building relationships to get things done . You are keen to regularly work in person with the rest of the project team to generate ideas and solve problems. Resilient: You can remain flexible, agile, and calm in a dynamic environment with emerging issues and changing priorities. Accountable: With minimal supervision y ou deliver on your commitments and contribute high-quality inputs to the initiatives you support. About the Water Bureau The Portland Water Bureau's 600 employees work together to serve almost a million people in the Portland area. The bureau values a diverse workforce and seeks ways to promote equity and inclusion within the organization and with the public. The City of Portland Water Bureau's mission is to serve excellent water every minute of every day to almost 1 million customers in the Portland Metropolitan area. Black, Indigenous, People of Color, and people with disabilities, are encouraged to apply for this position. Our mission: We serve excellent water every minute of every day. Our vision: The water our community loves is safe and abundant for generations to come. Our equity commitment: We work to uproot systemic inequities and their impacts on our employees and the people we serve. We commit to the difficult-and essential-work of transforming Water Bureau policies, practices, and culture to better serve historically and currently oppressed communities. More Information about the bureau: www.portlandoregon.gov/water City of Portland Core Values: Anti-racism | Communication | Collaboration | Equity | Transparency | Fiscal Responsibility These values guide our actions as we serve the community and engage our workforce. To learn more about the City's core values, please click here . Why work at the City of Portland? The City of Portland workforce serves a population of over 650,000. We are culture- and solutions-driven, viewing every challenge as an opportunity to learn, improve, and share our expertise. We are committed to removing systemic barriers to resources, access, and opportunity. The City is a believer in ALL people and continues to actively recruit and retain diverse top talent every day. We offer a comprehensive benefits package , including but not limited to medical, dental, vision, healthcare flexible and/or dependent care spending accounts, Carrot Fertility, basic life, short- and long-term disability coverage to eligible employees and their families. If you are open-minded, motivated, community-focused, and self-aware, please apply yourself at the City of Portland today. The City of Portland also participates in the Oregon Public Employees Retirement System (PERS). For more information on the City of Portland's benefits please click here . Work Location Beginning in May 2023, most hybrid employees will be expected to perform at least half of their work in person. City Council approved a human resources administrative rule in January 2023, HRAR - 4.045 , requiring employees, including those who are fully remote and hybrid, to perform work within Oregon or Washington. Employees have until May 4, 2023, to be in compliance with the new rule. For more information, click here . The Portland Water Bureau is offering an optional Information Session for this position. Please see the " Recruitment Process " section below for more details on how to join. To Qualify Applicants must provide details in their supplemental question responses and resume that demonstrate how their education, training and/or experience, meets each of the following minimum qualifications: 1. Experience collect ing and analyz ing quantitative and qualitative data, present ing conclusions, and us ing data to define problems, develop options or make decisions. 2. Experience establishing and maintaining working relationships with internal and external stakeholders including staff at different authority levels , staff in other departments or agencies , business es, and community groups. 3. Experience using stakeholder inputs to develop policies, procedures, or products , and reconciling competing stakeholder interests. The Recruitment Process An evaluation of each applicant's training and experience, as demonstrated in their résumé and answers to the supplemental questions, weighted 100%. Do not attach materials not requested . Only candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. You have 14 days from the notice of the examination results to let us know if you disagree with your results. Please read the City of Portland Administrative Rule 3.01 for complete information. Additional evaluation may be required prior to establishment of the eligible list and/or final selection. ** PLEASE NOTE : The eligible list generated from this recruitment may be used to fill future vacancies** Recruitment Timeline: Job Posting Closes: 6/05/2023 Applications Reviewed: week of 6/05/2023 Eligible List Created: week of 6/12/2023 First Round Interview: TBD Job Offer: TBD **Timeline is approximate and subject to change without notice** Information Session To assist you in understanding this position, a 45-minute online information session on the AMI Product Lead (Analyst III) position will be offered at 5 p.m. on Tuesday, May 30th , using Zoom. The Portland Water Bureau Hiring Manager and a representative from the Portland Bureau of Human Resources will share information about the position and the hiring process. Time will be reserved for a question and answer period. Prospective candidates may participate by phone or computer, but are not required to use video or their full names to allow for anonymity. You are not required to attend to apply for this job. If you need an interpreter or other accommodations to fully participate in this meeting, please contact the recruiter listed above. How to join: Join Zoom Meeting: https://us02web.zoom.us/j/89754636242?pwd=QkhXUzFndjh6RytWR0MrUkZuclN5Zz09 Applicant Instructions Applicants must submit a professional resume and responses to the supplemental questions online, specifically focused on your qualifications for this position as identified in the "To Qualify" section of this announcement in accordance with the following Application Instructions: Your résumé and responses to the supplemental questions will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification.Your responses to the supplemental questions should include details describing your education, training and/or experience, and where obtained which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement.Your resume should support the details described in your responses to the supplemental questions.If you are requesting Veteran's Preference, as identified below, please describe in your responses to the supplemental questions and resume any transferrable skills obtained during your military service and how they relate to each of the required minimum qualifications under the "To Qualify" section above. All completed applications for this p osit ion must be submitted no later than the closing date and time of this recruitment. E-mailed and/or faxed applications will not be accepted . Additional Information Work Status: Non-citizen applicants must be authorized to work in the United States at the time of application. Veterans' Preference: If you are requesting Veterans' Preference, attach a copy of your DD214/DD215 and/or Veterans Administration letter stating your disability to your profile, as well as checking the box identifying yourself as a Veteran. You must request Veterans' Preference AND include a copy of your documentation for each recruitment to which you apply. Veterans' Preference documentation must be submitted no later than 11:59 PM on the closing date of this recruitment. ADA, Pregnancy, and Religious Accommodations: If you identify as a person with a disability, are pregnant or nursing, or observe a religious practice(s), and would like to request a reasonable accommodation when applying for this job, please contact the Recruiter below for assistance. Equal Employment Opportunity: It is the policy of the City of Portland that no person shall be discriminated against based on race, religion, color, sex, marital status, family status, national origin, age, mental or physical disability, protected veteran status, sexual orientation, gender identity or source of income. The City values diversity and encourages everyone who is interested in employment with the City to apply. Language Pay Differential City of Portland employees who speak one or more languages in addition to English may be eligible to receive a "language pay differential." This is compensation for qualifying multilingual City employees who use their language skills to assist the community. More about the language pay differential can be found here. Did you know? The City of Portland offers How to Apply Classes and How to Apply Videos . The class and the videos are free and review best practices for applying to the City. If you have questions after watching the videos you are invited to contact the recruiter listed on the announcement or starting in April 2023 you are invited to attend the Question and Answers session. If you prefer to attend a virtual in-person class, they are also available once a month. Follow the link for the most recent list of scheduled dates for the Question and Answer session and the How to Apply Class: https://www.portland.gov/bhr/event s . Questions? Terrol Johnson Senior Recruiter/Recruiter, Bureau of Human Resources Terrol.Johnson @portlandore gon.gov An Equal Opportunity/Affirmative Action Employer Closing Date/Time: 6/5/2023 11:59 PM Pacific
May 16, 2023
The Position The Portland Water Bureau is seeking a n Advanced Metering Infrastructure ( AMI ) Product Lead to join the Advanced Metering Infrastructure (AMI) Project team in the Customer Service Department . About the Division The Water Bureau delivers great-tasting and safe water to Portland homes, communities, and businesses. The bureau's Customer Service Department is a dedicated and diverse team that is on the frontlines, communicating and collaborating with City utility customers while we provide meter readings, billing, and collections for the City 's water, sewer, and stormwater functions. We connect with our customers in person, on the phone, and online, to help them start, stop, and move their utility service s , resolve leaks, pay bills, and access financial assistance. About the Position The Water Bureau, in partnership with the Bureau of Environmental Services, has recently started a multi-year capital project to replace the City's meter reading infrastructure and online customer service technology. The new advanced metering infrastructure (AMI) will move the City utility bureaus from collecting customer consumption data manually, usually once every three months, to collecting usage data from every meter, every day. Under the direction of the Technology Capital Project Manager, t his position will be the project team lead for the design and procurement of the water meter s , IT software , and installation services needed to implement AMI for all City utility customers . Th is role involves research, analysis, and consultation with many internal work groups and departments to define the scope and requirements for AMI system , and then participat e in the process to select vendors and contractors . As the Advanced Metering Infrastructure Product Lead, you will : Consult with internal stakeholders from multiple bureaus and business areas to define the scope and technical requirements for the water meter s , IT systems, and installation services needed to implement AMI. Oversee the work of consultants responsible for translating scope and technical requirements into technical specifications. Us e data, research, market analysis, and consultation with similar organizations to define problems , identify alternative approache s, and weigh costs and benefits. Participate in an assessment of inclusive contracting opportunities and support the implementation of the selected approach during procurement. Participate in requests for proposal or invitation-to-bid processes to evaluate and select vendors and contractors, and support contract negotiations. Assess changes to meter operations and maintenance activities, costs, and resources that will occur with AMI implementation . Defin e how the performance of the new AMI system should be measured, and measur e and report on performance outcomes. Prepare cost estimates or provide inputs to estimates prepared by others. Communicate effectively with the utility bureau office and field personnel. Design and facili tate virtual and in-person meetings and workshops. Prepar e presentations and reports , and present recommendations for decision. Mak e recommendations to improve the efficiency or effectiveness of existing systems and processes. Although not required, candidates may also have: Experience with procurement of capital infrastructure. Experience with r equirements definition, procurement, configuration, and user testing for IT software projects. Experience d efining the scope of work for consultants and overseeing consultant performance of assignments. Experience preparing cost and schedule estimates or determining the operating and maintenance costs of capital infrastructure projects. Experience working in public sector organizations or utilities. PMP certification. As a person, you are: Analytical: You are a champion of data-driven decision making and you can collect and analyze data to reach defensible and accurate conclusions. A creative problem-solver: You can clearly define a problem or issue, identify alternative ways forward, and present recommendations for decisions by others. A skilled communicator: You have very strong verbal, written, and visual communication skills and experience using them to communicate complex technical concepts clearly and simply to a variety of audiences. Detail-oriented: You focus on getting things precisely right so others can rely on your work. Equity focused: You have experience placing an equity lens on processes and projects that you oversee or participate in by building effective two-way dialogue with underrepresented communities. C ollaborative: You are equally comfortable working as part of someone else's team and leading your own. You are flexible in collaborating and building relationships to get things done . You are keen to regularly work in person with the rest of the project team to generate ideas and solve problems. Resilient: You can remain flexible, agile, and calm in a dynamic environment with emerging issues and changing priorities. Accountable: With minimal supervision y ou deliver on your commitments and contribute high-quality inputs to the initiatives you support. About the Water Bureau The Portland Water Bureau's 600 employees work together to serve almost a million people in the Portland area. The bureau values a diverse workforce and seeks ways to promote equity and inclusion within the organization and with the public. The City of Portland Water Bureau's mission is to serve excellent water every minute of every day to almost 1 million customers in the Portland Metropolitan area. Black, Indigenous, People of Color, and people with disabilities, are encouraged to apply for this position. Our mission: We serve excellent water every minute of every day. Our vision: The water our community loves is safe and abundant for generations to come. Our equity commitment: We work to uproot systemic inequities and their impacts on our employees and the people we serve. We commit to the difficult-and essential-work of transforming Water Bureau policies, practices, and culture to better serve historically and currently oppressed communities. More Information about the bureau: www.portlandoregon.gov/water City of Portland Core Values: Anti-racism | Communication | Collaboration | Equity | Transparency | Fiscal Responsibility These values guide our actions as we serve the community and engage our workforce. To learn more about the City's core values, please click here . Why work at the City of Portland? The City of Portland workforce serves a population of over 650,000. We are culture- and solutions-driven, viewing every challenge as an opportunity to learn, improve, and share our expertise. We are committed to removing systemic barriers to resources, access, and opportunity. The City is a believer in ALL people and continues to actively recruit and retain diverse top talent every day. We offer a comprehensive benefits package , including but not limited to medical, dental, vision, healthcare flexible and/or dependent care spending accounts, Carrot Fertility, basic life, short- and long-term disability coverage to eligible employees and their families. If you are open-minded, motivated, community-focused, and self-aware, please apply yourself at the City of Portland today. The City of Portland also participates in the Oregon Public Employees Retirement System (PERS). For more information on the City of Portland's benefits please click here . Work Location Beginning in May 2023, most hybrid employees will be expected to perform at least half of their work in person. City Council approved a human resources administrative rule in January 2023, HRAR - 4.045 , requiring employees, including those who are fully remote and hybrid, to perform work within Oregon or Washington. Employees have until May 4, 2023, to be in compliance with the new rule. For more information, click here . The Portland Water Bureau is offering an optional Information Session for this position. Please see the " Recruitment Process " section below for more details on how to join. To Qualify Applicants must provide details in their supplemental question responses and resume that demonstrate how their education, training and/or experience, meets each of the following minimum qualifications: 1. Experience collect ing and analyz ing quantitative and qualitative data, present ing conclusions, and us ing data to define problems, develop options or make decisions. 2. Experience establishing and maintaining working relationships with internal and external stakeholders including staff at different authority levels , staff in other departments or agencies , business es, and community groups. 3. Experience using stakeholder inputs to develop policies, procedures, or products , and reconciling competing stakeholder interests. The Recruitment Process An evaluation of each applicant's training and experience, as demonstrated in their résumé and answers to the supplemental questions, weighted 100%. Do not attach materials not requested . Only candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. You have 14 days from the notice of the examination results to let us know if you disagree with your results. Please read the City of Portland Administrative Rule 3.01 for complete information. Additional evaluation may be required prior to establishment of the eligible list and/or final selection. ** PLEASE NOTE : The eligible list generated from this recruitment may be used to fill future vacancies** Recruitment Timeline: Job Posting Closes: 6/05/2023 Applications Reviewed: week of 6/05/2023 Eligible List Created: week of 6/12/2023 First Round Interview: TBD Job Offer: TBD **Timeline is approximate and subject to change without notice** Information Session To assist you in understanding this position, a 45-minute online information session on the AMI Product Lead (Analyst III) position will be offered at 5 p.m. on Tuesday, May 30th , using Zoom. The Portland Water Bureau Hiring Manager and a representative from the Portland Bureau of Human Resources will share information about the position and the hiring process. Time will be reserved for a question and answer period. Prospective candidates may participate by phone or computer, but are not required to use video or their full names to allow for anonymity. You are not required to attend to apply for this job. If you need an interpreter or other accommodations to fully participate in this meeting, please contact the recruiter listed above. How to join: Join Zoom Meeting: https://us02web.zoom.us/j/89754636242?pwd=QkhXUzFndjh6RytWR0MrUkZuclN5Zz09 Applicant Instructions Applicants must submit a professional resume and responses to the supplemental questions online, specifically focused on your qualifications for this position as identified in the "To Qualify" section of this announcement in accordance with the following Application Instructions: Your résumé and responses to the supplemental questions will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification.Your responses to the supplemental questions should include details describing your education, training and/or experience, and where obtained which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement.Your resume should support the details described in your responses to the supplemental questions.If you are requesting Veteran's Preference, as identified below, please describe in your responses to the supplemental questions and resume any transferrable skills obtained during your military service and how they relate to each of the required minimum qualifications under the "To Qualify" section above. All completed applications for this p osit ion must be submitted no later than the closing date and time of this recruitment. E-mailed and/or faxed applications will not be accepted . Additional Information Work Status: Non-citizen applicants must be authorized to work in the United States at the time of application. Veterans' Preference: If you are requesting Veterans' Preference, attach a copy of your DD214/DD215 and/or Veterans Administration letter stating your disability to your profile, as well as checking the box identifying yourself as a Veteran. You must request Veterans' Preference AND include a copy of your documentation for each recruitment to which you apply. Veterans' Preference documentation must be submitted no later than 11:59 PM on the closing date of this recruitment. ADA, Pregnancy, and Religious Accommodations: If you identify as a person with a disability, are pregnant or nursing, or observe a religious practice(s), and would like to request a reasonable accommodation when applying for this job, please contact the Recruiter below for assistance. Equal Employment Opportunity: It is the policy of the City of Portland that no person shall be discriminated against based on race, religion, color, sex, marital status, family status, national origin, age, mental or physical disability, protected veteran status, sexual orientation, gender identity or source of income. The City values diversity and encourages everyone who is interested in employment with the City to apply. Language Pay Differential City of Portland employees who speak one or more languages in addition to English may be eligible to receive a "language pay differential." This is compensation for qualifying multilingual City employees who use their language skills to assist the community. More about the language pay differential can be found here. Did you know? The City of Portland offers How to Apply Classes and How to Apply Videos . The class and the videos are free and review best practices for applying to the City. If you have questions after watching the videos you are invited to contact the recruiter listed on the announcement or starting in April 2023 you are invited to attend the Question and Answers session. If you prefer to attend a virtual in-person class, they are also available once a month. Follow the link for the most recent list of scheduled dates for the Question and Answer session and the How to Apply Class: https://www.portland.gov/bhr/event s . Questions? Terrol Johnson Senior Recruiter/Recruiter, Bureau of Human Resources Terrol.Johnson @portlandore gon.gov An Equal Opportunity/Affirmative Action Employer Closing Date/Time: 6/5/2023 11:59 PM Pacific
Merced County, CA
Merced, California, United States
Examples of Duties Merced County Department of Administrative Services - Information Systems is currently accepting applications for the position of Supervising Network Systems Support Analyst within the Network and Telecommunications Support Division. This is a critical supervisorial position within Information Systems, and plays an integral role in the agency’s planning, initiating, collaborating, maintaining, and evaluating activities related to the network, telecommunication, and cybersecurity infrastructures. This position requires dynamic professional leadership as well as strong technical experience in designing, deploying, and maintaining these infrastructures. Demonstrated experience in coaching team members to strengthen their abilities and skill sets is desirable. Duties may include, but are not limited to the following: Network Services: Supervise IS Network Services Division in the design, implementation and maintenance of all Network Services Systems. Design and manage the implementation and maintenance of network and telephony systems. This includes but is not limited to: definition and documentation of requirements; development of methods and procedures; project coordination; development of plans and schedules; resource management, deployment and maintenance. Maintenance and testing of policies and procedures to ensure that all data center systems have the latest anti-virus software data files and are updated regularly. Determine the impact of software applications on network/system resources and make recommendations; implement and document any changes. Supervise the planning, coordination and documentation of routine telephone maintenance. Provide system and network resource monitoring and reporting. Develop and enhance the skills and experience of Network Services personnel with specific security responsibilities to ensure that systems remain secure, available and functional at all times. Maintain network and server availability to meet customer needs. Service Desk: Service Desk Case Management System. Develops, oversees, implements and maintains the IT Service Desk Case Management Systems. Service Desk Monitoring and Incident Activities. Works closely with other IS project teams and work groups to ensure smooth escalations and effective end-to-end custormer assistance. Regularly reviews services call and problem resolution logs/reports. Verifies unresolved customer issues on a daily basis and monitors problem resolution efforts until completion. Supervises support requests of internal customers and analyzes customer request patterns. Service Desk Best Practices. Develops implements and maintains Service Desk methodologies and best practices. Oversees and ensures compliance with department standards for problem logging, issue tracking, auditing, and levels of service. Metrics and Reporting. Reviews and monitors appropriate metrics and reports to ensure that team members and IS in general are performing within agreed upon service levels. Problem management. As assigned, serves as a central coordination point for root cause analysis and remediation within IS operations. Customer relations. Establishes and maintains effective internal and external working relationships to ensure IS service and support needs of customers are addressed. Customer Satisfaction. Develops, implements, and reviews quarterly surveys of employees/users to guage customer satisfaction. Reports on survey results to CIO, IS managers and staff, and internal and external stakeholders and makes recommendations to improve IS operations where needed. Availability. Accepts responsibility for overall delivery of IS service desk operations and services. Knowledge Management. Develops, implements, maintains and promotes the IS Knowledge Base for internal and external customers. Office Automation. Supervises development, implementation and maintenance of County equipment standards to include deployment of PCs, printers, and related equipment and peripherals. Technology Training. Assists the Training Specialist in developing long and short range IS training goals/objectives. Supervises the development, implementation and maintenance or training courses for County departments in computer application software. Supervises the development, implementation and maintenance of training schedules and documentation. reviews and updates training curricula as needed for changeing technology needs. Develops new methods and procedures as required to ensure the effectiveness and smooth functioning of all training curricula. Minimum Qualifications Experience: Five (5) years of increasingly responsible experience as a network systems support analyst including two (2) years comparable to a Network Systems Support Analyst III. Education: Equivalent to graduation from a four (4) year college with major work in information systems, computer science or related field. Experience and/or education in computer science, information systems or systems and/or network administration may substitute for the college education on a year-for-year basis. Essential Functions ESSENTIAL FUNCTIONS Operate a personal computer and other modern office equipment. Communicate effectively with others in writing, in person and over the telephone. Analyze data, interpret policies, procedures and regulations, develop appropriate conclusions, and prepare reports. Meet deadlines under stressful conditions. Resolve conflicts and respond appropriately to complaints. Complete multiple priority projects with conflicting deadlines. Maintain confidential information in accordance with legal standards and/or County regulations and/or departmental standards. Complete assignments on time and on budget. Provide outstanding customer service. Train, evaluate and supervise staff. Frequent sitting for extended periods and occasional walking and climbing stairs. Driving, pushing/pulling and bending/squatting. Frequently Lifting 5 pounds or less and occasionally 5 to 40 pounds. Constant use of overall visual capabilities with frequent use of color perception, hand/eye coordination, reading and/or close up work and occasional use of depth perception and peripheral vision. Normal dexterity with constant holding, frequent grasping, reaching, repetitive motion and writing. Constant hearing normal speech, hearing/talking on the telephone and in person. Constant concentration with frequent user contact, decision making, and conflict resolution. Occasional exposure to outdoor and indoor industrial conditions including heat/cold, dust, allergens, odors and poor ventilation. Regular attendance is an essential function. Knowledge of: Currently installed network equipment and software. Network operating system in use. Network system design methods. Applications software packages. Effective methods of supervision and training. Principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Ability to: Plan and administer a network environment. Analyze problems and propose viable solutions. Communicate both verbally and in writing with technical as well as non-technical persons. Prepare clear, concise and complete reports. Plan and schedule network hardware and software installation. Supervise subordinate personnel. Schedule network resources and facilities. Maintain or supervise the maintenance of files, records and reports. Establish and maintain effective working relationships with others. Plan, organize and supervise the work of subordinate personnel. HOLIDAYS & LEAVES MANAGEMENT LEAVE: May receive, depending upon classification, 96 hours per Fiscal Year (prorated for the time remaining in the fiscal year). VACATION: 10 days the first 5 years of continuous employment (limited to a maximum of 160 hours), 15 days in the second 5 years of continuous employment (limited to a maximum of 240 hours), and 20 days after 10 years of continuous employment (limited to a maximum of 320 hours). Optional annual sell back of a portion of accumulated vacation leave hours (maximum - 20 hours). SICK LEAVE: .0462 hours sick leave for each paid regularly scheduled work hour. 12 days (96 hours per year) with unlimited accumulation. Optional annual buy back of a portion of accumulated sick leave hours upon meeting certain criteria. HOLIDAYS: Twelve paid holidays annually plus one optional holiday. BEREAVEMENT LEAVE Three (3) regularly scheduled work days or five (5) days if distance traveled over 500 miles one-way. INSURANCE HEALTH INSURANCE: County paid health plan with maximum contributions; 100% for employee up to maximum of $420, 50% of dependent up to maximum of $100 for child/$220 for spouse biweekly. There are multiple health plans to choose from. County paid dental and vision plans, 100% for employee, with 50% of dependent premiums paid by the County. County sponsored employee health clinic available for zero or reduced co-pay depending on selected health plan. DISABILITY INSURANCE: Management Disability Plan includes a comprehensive Short/Long Term Disability plan paid for by the County. LIFE INSURANCE: $30,000 County-paid Management Life Insurance coverage. $5,000 County-paid Life Insurance coverage (Accidental Death and Dismemberment included). Voluntary Term Life and Universal Life Insurance available - premium paid by employee. RETIREMENT DEFERRED COMPENSATION: The County offers a 457 Deferred Compensation Plan. Employees choose their investment funds and can make pretax contributions to the plan up to the maximum allowable. EXTRA HELP EMPLOYEES DO NOT QUALIFY FOR COUNTY BENEFITS. MERCED COUNTY EMPLOYEE RETIREMENT ASSOCIATION The retirement plan is a defined benefit plan administered pursuant to the County Employees Retirement Law of 1937 and other provisions of the California Government Code. MCERA members also pay into Social Security.The applicable benefit formula is dependent upon your hire date with an MCERA employer; yourpension amount will be determined by your age, years of service and final compensation amount. EMPLOYEE PROGRAMS EMPLOYEE ASSISTANCE PROGRAM (EAP) Anthem EAP services provides up to five face-to-face counseling sessions per incident and provides a toll-free "800" hotline available 24/7 for emergencies and crisis intervention. EAP services include counseling services, legal services, financial services and work-life resource services. EMPLOYEE TICKETS, COUPONS, and DISCOUNTS The County of Merced has partnered with Employee Savings Tickets to provide discounted coupons and tickets for all county employees to attractions throughout the state and out-of-state. The discounts and coupons are available for shopping, movies, sporting events, theme parks, zoos and aquariums and much more. THIS BULLETIN IS NOT A CONTRACT AND DOES NOT CREATE CONTRACTUAL OR LEGAL RIGHTS ON BEHALF OF ANY EMPLOYEE. THIS BULLETIN IS SUBJECT OF BEING SUPPLEMENTED, MODIFIED, WITHDRAWN OR OTHERWISE CHANGED PENDING LABOR AGREEMENTS AND/OR AT THE DISCRETION OF THE COUNTY EXECUTIVE OFFICER OR AS THE BOARD OF SUPERVISORS DEEM NECESSARY. For answers to specific questions regarding employee benefits, please call Human Resources at 209.385.7682. Closing Date/Time: Continuous
May 04, 2023
Full Time
Examples of Duties Merced County Department of Administrative Services - Information Systems is currently accepting applications for the position of Supervising Network Systems Support Analyst within the Network and Telecommunications Support Division. This is a critical supervisorial position within Information Systems, and plays an integral role in the agency’s planning, initiating, collaborating, maintaining, and evaluating activities related to the network, telecommunication, and cybersecurity infrastructures. This position requires dynamic professional leadership as well as strong technical experience in designing, deploying, and maintaining these infrastructures. Demonstrated experience in coaching team members to strengthen their abilities and skill sets is desirable. Duties may include, but are not limited to the following: Network Services: Supervise IS Network Services Division in the design, implementation and maintenance of all Network Services Systems. Design and manage the implementation and maintenance of network and telephony systems. This includes but is not limited to: definition and documentation of requirements; development of methods and procedures; project coordination; development of plans and schedules; resource management, deployment and maintenance. Maintenance and testing of policies and procedures to ensure that all data center systems have the latest anti-virus software data files and are updated regularly. Determine the impact of software applications on network/system resources and make recommendations; implement and document any changes. Supervise the planning, coordination and documentation of routine telephone maintenance. Provide system and network resource monitoring and reporting. Develop and enhance the skills and experience of Network Services personnel with specific security responsibilities to ensure that systems remain secure, available and functional at all times. Maintain network and server availability to meet customer needs. Service Desk: Service Desk Case Management System. Develops, oversees, implements and maintains the IT Service Desk Case Management Systems. Service Desk Monitoring and Incident Activities. Works closely with other IS project teams and work groups to ensure smooth escalations and effective end-to-end custormer assistance. Regularly reviews services call and problem resolution logs/reports. Verifies unresolved customer issues on a daily basis and monitors problem resolution efforts until completion. Supervises support requests of internal customers and analyzes customer request patterns. Service Desk Best Practices. Develops implements and maintains Service Desk methodologies and best practices. Oversees and ensures compliance with department standards for problem logging, issue tracking, auditing, and levels of service. Metrics and Reporting. Reviews and monitors appropriate metrics and reports to ensure that team members and IS in general are performing within agreed upon service levels. Problem management. As assigned, serves as a central coordination point for root cause analysis and remediation within IS operations. Customer relations. Establishes and maintains effective internal and external working relationships to ensure IS service and support needs of customers are addressed. Customer Satisfaction. Develops, implements, and reviews quarterly surveys of employees/users to guage customer satisfaction. Reports on survey results to CIO, IS managers and staff, and internal and external stakeholders and makes recommendations to improve IS operations where needed. Availability. Accepts responsibility for overall delivery of IS service desk operations and services. Knowledge Management. Develops, implements, maintains and promotes the IS Knowledge Base for internal and external customers. Office Automation. Supervises development, implementation and maintenance of County equipment standards to include deployment of PCs, printers, and related equipment and peripherals. Technology Training. Assists the Training Specialist in developing long and short range IS training goals/objectives. Supervises the development, implementation and maintenance or training courses for County departments in computer application software. Supervises the development, implementation and maintenance of training schedules and documentation. reviews and updates training curricula as needed for changeing technology needs. Develops new methods and procedures as required to ensure the effectiveness and smooth functioning of all training curricula. Minimum Qualifications Experience: Five (5) years of increasingly responsible experience as a network systems support analyst including two (2) years comparable to a Network Systems Support Analyst III. Education: Equivalent to graduation from a four (4) year college with major work in information systems, computer science or related field. Experience and/or education in computer science, information systems or systems and/or network administration may substitute for the college education on a year-for-year basis. Essential Functions ESSENTIAL FUNCTIONS Operate a personal computer and other modern office equipment. Communicate effectively with others in writing, in person and over the telephone. Analyze data, interpret policies, procedures and regulations, develop appropriate conclusions, and prepare reports. Meet deadlines under stressful conditions. Resolve conflicts and respond appropriately to complaints. Complete multiple priority projects with conflicting deadlines. Maintain confidential information in accordance with legal standards and/or County regulations and/or departmental standards. Complete assignments on time and on budget. Provide outstanding customer service. Train, evaluate and supervise staff. Frequent sitting for extended periods and occasional walking and climbing stairs. Driving, pushing/pulling and bending/squatting. Frequently Lifting 5 pounds or less and occasionally 5 to 40 pounds. Constant use of overall visual capabilities with frequent use of color perception, hand/eye coordination, reading and/or close up work and occasional use of depth perception and peripheral vision. Normal dexterity with constant holding, frequent grasping, reaching, repetitive motion and writing. Constant hearing normal speech, hearing/talking on the telephone and in person. Constant concentration with frequent user contact, decision making, and conflict resolution. Occasional exposure to outdoor and indoor industrial conditions including heat/cold, dust, allergens, odors and poor ventilation. Regular attendance is an essential function. Knowledge of: Currently installed network equipment and software. Network operating system in use. Network system design methods. Applications software packages. Effective methods of supervision and training. Principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Ability to: Plan and administer a network environment. Analyze problems and propose viable solutions. Communicate both verbally and in writing with technical as well as non-technical persons. Prepare clear, concise and complete reports. Plan and schedule network hardware and software installation. Supervise subordinate personnel. Schedule network resources and facilities. Maintain or supervise the maintenance of files, records and reports. Establish and maintain effective working relationships with others. Plan, organize and supervise the work of subordinate personnel. HOLIDAYS & LEAVES MANAGEMENT LEAVE: May receive, depending upon classification, 96 hours per Fiscal Year (prorated for the time remaining in the fiscal year). VACATION: 10 days the first 5 years of continuous employment (limited to a maximum of 160 hours), 15 days in the second 5 years of continuous employment (limited to a maximum of 240 hours), and 20 days after 10 years of continuous employment (limited to a maximum of 320 hours). Optional annual sell back of a portion of accumulated vacation leave hours (maximum - 20 hours). SICK LEAVE: .0462 hours sick leave for each paid regularly scheduled work hour. 12 days (96 hours per year) with unlimited accumulation. Optional annual buy back of a portion of accumulated sick leave hours upon meeting certain criteria. HOLIDAYS: Twelve paid holidays annually plus one optional holiday. BEREAVEMENT LEAVE Three (3) regularly scheduled work days or five (5) days if distance traveled over 500 miles one-way. INSURANCE HEALTH INSURANCE: County paid health plan with maximum contributions; 100% for employee up to maximum of $420, 50% of dependent up to maximum of $100 for child/$220 for spouse biweekly. There are multiple health plans to choose from. County paid dental and vision plans, 100% for employee, with 50% of dependent premiums paid by the County. County sponsored employee health clinic available for zero or reduced co-pay depending on selected health plan. DISABILITY INSURANCE: Management Disability Plan includes a comprehensive Short/Long Term Disability plan paid for by the County. LIFE INSURANCE: $30,000 County-paid Management Life Insurance coverage. $5,000 County-paid Life Insurance coverage (Accidental Death and Dismemberment included). Voluntary Term Life and Universal Life Insurance available - premium paid by employee. RETIREMENT DEFERRED COMPENSATION: The County offers a 457 Deferred Compensation Plan. Employees choose their investment funds and can make pretax contributions to the plan up to the maximum allowable. EXTRA HELP EMPLOYEES DO NOT QUALIFY FOR COUNTY BENEFITS. MERCED COUNTY EMPLOYEE RETIREMENT ASSOCIATION The retirement plan is a defined benefit plan administered pursuant to the County Employees Retirement Law of 1937 and other provisions of the California Government Code. MCERA members also pay into Social Security.The applicable benefit formula is dependent upon your hire date with an MCERA employer; yourpension amount will be determined by your age, years of service and final compensation amount. EMPLOYEE PROGRAMS EMPLOYEE ASSISTANCE PROGRAM (EAP) Anthem EAP services provides up to five face-to-face counseling sessions per incident and provides a toll-free "800" hotline available 24/7 for emergencies and crisis intervention. EAP services include counseling services, legal services, financial services and work-life resource services. EMPLOYEE TICKETS, COUPONS, and DISCOUNTS The County of Merced has partnered with Employee Savings Tickets to provide discounted coupons and tickets for all county employees to attractions throughout the state and out-of-state. The discounts and coupons are available for shopping, movies, sporting events, theme parks, zoos and aquariums and much more. THIS BULLETIN IS NOT A CONTRACT AND DOES NOT CREATE CONTRACTUAL OR LEGAL RIGHTS ON BEHALF OF ANY EMPLOYEE. THIS BULLETIN IS SUBJECT OF BEING SUPPLEMENTED, MODIFIED, WITHDRAWN OR OTHERWISE CHANGED PENDING LABOR AGREEMENTS AND/OR AT THE DISCRETION OF THE COUNTY EXECUTIVE OFFICER OR AS THE BOARD OF SUPERVISORS DEEM NECESSARY. For answers to specific questions regarding employee benefits, please call Human Resources at 209.385.7682. Closing Date/Time: Continuous
KING COUNTY DEPARTMENT OF WATER & LAND RESOURCES
Seattle, Washington, United States
Summary The Rural and Regional Services Section has an exciting opportunity for an energetic and customer service focused individual to join their dynamic and solution-focused team! The Administrative Specialist III is an integral team member, providing support to various workgroups in their efforts related to salmon recovery, ground water protections, acquiring open space for future generations, capital restoration projects, work to control noxious weeds and provide basin stewardship support throughout King County. This position provides a wide range of administrative, technical/clerical, and communications and customer service support functions on various major projects within the Water and Land Resources Division. In this role you’ll have the opportunity to participate in projects by providing purchasing, document management, meeting and outreach support as needed to keep the project on schedule. Support high level meetings, take minutes and provide support on meeting preparation, documentation, agreements, web updates. There will be opportunities to take on more complex financial tasks, take the lead on small projects and create new guidelines around the work. All the skills in this position can lead to a role in finance, contracts, or program management. Who is Eligible: This position is open to current King County employees. This posting may be used to establish a list of qualified candidates for any open position in the following 6 months. Job Duties What You’ll Be Doing: Support office management processes, procedures and methods for activities such as records management, document development, document management, reporting, invoice processing, inventory, and travel and training plans. Interpret and apply existing King County policies, procedures, and codes where relevant. Provide skilled support in preparation for public meetings, including scheduling, coordination, communication, material preparation and taking meeting minutes. Support efforts to ensure public information such as web pages are updated. Perform web page editing and maintenance activities for Section. Perform complex word-processing tasks, including mail-merges, legal document production/preparation, maintenance and periodic updating of mailing lists and boilerplate documents, and detailed proofreading and editing. Provide support and assist the section manager and staff on tasks such as scheduling meetings and maintaining calendars, handling documents, tracking correspondence assignments, processing and organizing records and materials, and copying documents. Work Location: Primarily teleworking and the King Street Center 201 S. Jackson St., Seattle WA 98104. Work Schedule: This position is covered under the provisions of the Fair Labor Standards Act (FLSA) and is overtime eligible. This full-time position works a 40-hour work week. The typical work schedule is 8:00 a.m. - 5:00 p.m. Monday- Friday; with flexibility upon discussion. Occasional meetings outside of normal work hours may be required. Experience, Qualifications, Knowledge, Skills The Successful Candidate will have the Following Competencies: Collaborates: Building partnerships and working collaboratively with others to meet shared objectives. Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. Values Differences: Recognizing the value that different perspectives and cultures bring to an organization. Instills Trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity. Customer Focus: Building strong customer relationships and delivering customer-centric solutions Manages Conflict: Handling conflict situations effectively, with a minimum of noise. Minimum Qualifications: At least three years of general office experience providing administrative, technical, clerical and customer service support functions in a fast-paced environment. Ability to take initiative within the scope of the position; effectively plan, prioritize, and delegate workload on a daily basis while adapting to changes in a high-pressure fast-paced environment. Ability to work and make decisions in a team environment and be a team member; work with the schedules of other staff and be cooperative and able to compromise and resolve issues with minimal direction; be flexible and work professionally with all levels of staff. Demonstrated ability to communicate effectively, both in writing and verbally, to clarify and manage expectations, resolve problems, and build trust. Experience in purchasing and reconciling financial expenses Provide skilled support in preparation for public meetings, including scheduling, coordination, communication and material preparation Desired Qualifications: Strong organizational, analytical and problem-solving skills and the ability to work independently on assigned tasks. Expert knowledge and skills using Microsoft Word, Excel, and Outlook; working knowledge and experience with, PowerPoint, Teams and SharePoint, expert user in Oracle. Knowledge of rules, regulations, codes, laws, policies, procedures and ordinances. Supplemental Information Application and Selection Process: Application materials will be screened for clarity, completeness including online application, cover letter and resume, and responsiveness to the list of qualifications, skills, and abilities. The most viable candidates may be invited to participate in one or more panel interviews. Applications without the following required materials may not be considered for this position. King County application Resume Cover Letter (max 2 pages) detailing your background and describing how your education and experience meets the qualifications and has prepared you to perform the job duties Responses to supplemental questions If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process, if you have questions related to this recruitment process, please contact Chanté Sims, Human Resources Analyst at chasims@kingcounty.gov . UNION MEMBERSHIP: This position is represented by Teamsters, Local 117. Telecommuting Requirement The work associated with this position will be performed predominantly by telecommuting, with occasional onsite work and meetings, as influenced by business needs. Employees will have access to shared workspaces at various King County facilities. Employees must reside in WA state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements. Employees will be provided with a County issued laptop and must maintain a workspace with an internet connection (access may be supplemented in some situations) where they can reliably perform work and remain available and responsive during scheduled work hours. Please note that when an employee conducts work that is likely to bring them in contact with another individual, safety precautions are required by the department in alignment with the Public Health Directive from the Seattle & King County Public Health Officer. King County is doing its part to reduce the spread of COVID-19 and remains committed to reducing our carbon footprint. To support employees during this time King County has a robust collection of tools and resources to support working remotely. The individual selected for this opportunity will be joining an innovative and progressive team. Who Are We? The Water and Land Resources Division is at the forefront of King County’s efforts to protect and restore clean water and healthy habitat and strengthen the resilience of communities, environment, and infrastructure in the face climate change. We are a dedicated workforce of more than 400 supported by an annual budget of ~$250 million. WLRD has a strong track record of developing innovative strategies for protecting working farms and forests, restoring habitat, protecting water quality, and ensuring people have equitable access to green space. We reduce flood hazards, manage stormwater facilities, and reduce toxic threats. Our Environmental Lab and Science section maintain high-quality data sets used in long term-water quality trend analysis and use Best Available Science to inform decision making. We house three salmon recovery forums and support the Land Conservation Initiative, which will preserve our last, most important natural lands and urban green spaces over the next 30 years. Our forestry and agricultural programs help people protect their lands and support local food production. Forbes recently named King County as one of Washington State's best employers. Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play. Guided by our " True North ", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles--we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans. King County is an Equal Employment Opportunity (EEO) Employer No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation. King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees' health and well-being. Eligible positions receive the following benefits and have access to the following programs: Medical, dental, and vision coverage: King County pays 100% of the premiums for eligible employees and family members Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents Retirement: King County employees are eligible to participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan Transportation program and ORCA transit pass 12paid holidays each year (plus 2 personal holidays) Generous vacation and paid sick leave Paid parental leave, family and medical leaves, and volunteer leave Flexible Spending Account Wellness programs Onsite gyms and activity centers Employee giving program Employee assistance programs Flexible schedules and telecommuting options, depending on position Training and career development programs For additional information about employee benefits please visit our Benefits, Payroll, and Retirement Page . This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy. If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails. Also, in the event of any incorrect information in this document, applicable laws, policies, rules, CBAs, or official plan documents will prevail. NOTE: Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position.Short Term Temporary positions are not eligible for an ORCA transit pass. For inquiries about the specifics of this position, please contact the recruiter identified on this job posting. Closing Date/Time: 6/7/2023 11:59 PM Pacific
May 18, 2023
Full Time
Summary The Rural and Regional Services Section has an exciting opportunity for an energetic and customer service focused individual to join their dynamic and solution-focused team! The Administrative Specialist III is an integral team member, providing support to various workgroups in their efforts related to salmon recovery, ground water protections, acquiring open space for future generations, capital restoration projects, work to control noxious weeds and provide basin stewardship support throughout King County. This position provides a wide range of administrative, technical/clerical, and communications and customer service support functions on various major projects within the Water and Land Resources Division. In this role you’ll have the opportunity to participate in projects by providing purchasing, document management, meeting and outreach support as needed to keep the project on schedule. Support high level meetings, take minutes and provide support on meeting preparation, documentation, agreements, web updates. There will be opportunities to take on more complex financial tasks, take the lead on small projects and create new guidelines around the work. All the skills in this position can lead to a role in finance, contracts, or program management. Who is Eligible: This position is open to current King County employees. This posting may be used to establish a list of qualified candidates for any open position in the following 6 months. Job Duties What You’ll Be Doing: Support office management processes, procedures and methods for activities such as records management, document development, document management, reporting, invoice processing, inventory, and travel and training plans. Interpret and apply existing King County policies, procedures, and codes where relevant. Provide skilled support in preparation for public meetings, including scheduling, coordination, communication, material preparation and taking meeting minutes. Support efforts to ensure public information such as web pages are updated. Perform web page editing and maintenance activities for Section. Perform complex word-processing tasks, including mail-merges, legal document production/preparation, maintenance and periodic updating of mailing lists and boilerplate documents, and detailed proofreading and editing. Provide support and assist the section manager and staff on tasks such as scheduling meetings and maintaining calendars, handling documents, tracking correspondence assignments, processing and organizing records and materials, and copying documents. Work Location: Primarily teleworking and the King Street Center 201 S. Jackson St., Seattle WA 98104. Work Schedule: This position is covered under the provisions of the Fair Labor Standards Act (FLSA) and is overtime eligible. This full-time position works a 40-hour work week. The typical work schedule is 8:00 a.m. - 5:00 p.m. Monday- Friday; with flexibility upon discussion. Occasional meetings outside of normal work hours may be required. Experience, Qualifications, Knowledge, Skills The Successful Candidate will have the Following Competencies: Collaborates: Building partnerships and working collaboratively with others to meet shared objectives. Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. Values Differences: Recognizing the value that different perspectives and cultures bring to an organization. Instills Trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity. Customer Focus: Building strong customer relationships and delivering customer-centric solutions Manages Conflict: Handling conflict situations effectively, with a minimum of noise. Minimum Qualifications: At least three years of general office experience providing administrative, technical, clerical and customer service support functions in a fast-paced environment. Ability to take initiative within the scope of the position; effectively plan, prioritize, and delegate workload on a daily basis while adapting to changes in a high-pressure fast-paced environment. Ability to work and make decisions in a team environment and be a team member; work with the schedules of other staff and be cooperative and able to compromise and resolve issues with minimal direction; be flexible and work professionally with all levels of staff. Demonstrated ability to communicate effectively, both in writing and verbally, to clarify and manage expectations, resolve problems, and build trust. Experience in purchasing and reconciling financial expenses Provide skilled support in preparation for public meetings, including scheduling, coordination, communication and material preparation Desired Qualifications: Strong organizational, analytical and problem-solving skills and the ability to work independently on assigned tasks. Expert knowledge and skills using Microsoft Word, Excel, and Outlook; working knowledge and experience with, PowerPoint, Teams and SharePoint, expert user in Oracle. Knowledge of rules, regulations, codes, laws, policies, procedures and ordinances. Supplemental Information Application and Selection Process: Application materials will be screened for clarity, completeness including online application, cover letter and resume, and responsiveness to the list of qualifications, skills, and abilities. The most viable candidates may be invited to participate in one or more panel interviews. Applications without the following required materials may not be considered for this position. King County application Resume Cover Letter (max 2 pages) detailing your background and describing how your education and experience meets the qualifications and has prepared you to perform the job duties Responses to supplemental questions If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process, if you have questions related to this recruitment process, please contact Chanté Sims, Human Resources Analyst at chasims@kingcounty.gov . UNION MEMBERSHIP: This position is represented by Teamsters, Local 117. Telecommuting Requirement The work associated with this position will be performed predominantly by telecommuting, with occasional onsite work and meetings, as influenced by business needs. Employees will have access to shared workspaces at various King County facilities. Employees must reside in WA state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements. Employees will be provided with a County issued laptop and must maintain a workspace with an internet connection (access may be supplemented in some situations) where they can reliably perform work and remain available and responsive during scheduled work hours. Please note that when an employee conducts work that is likely to bring them in contact with another individual, safety precautions are required by the department in alignment with the Public Health Directive from the Seattle & King County Public Health Officer. King County is doing its part to reduce the spread of COVID-19 and remains committed to reducing our carbon footprint. To support employees during this time King County has a robust collection of tools and resources to support working remotely. The individual selected for this opportunity will be joining an innovative and progressive team. Who Are We? The Water and Land Resources Division is at the forefront of King County’s efforts to protect and restore clean water and healthy habitat and strengthen the resilience of communities, environment, and infrastructure in the face climate change. We are a dedicated workforce of more than 400 supported by an annual budget of ~$250 million. WLRD has a strong track record of developing innovative strategies for protecting working farms and forests, restoring habitat, protecting water quality, and ensuring people have equitable access to green space. We reduce flood hazards, manage stormwater facilities, and reduce toxic threats. Our Environmental Lab and Science section maintain high-quality data sets used in long term-water quality trend analysis and use Best Available Science to inform decision making. We house three salmon recovery forums and support the Land Conservation Initiative, which will preserve our last, most important natural lands and urban green spaces over the next 30 years. Our forestry and agricultural programs help people protect their lands and support local food production. Forbes recently named King County as one of Washington State's best employers. Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play. Guided by our " True North ", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles--we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans. King County is an Equal Employment Opportunity (EEO) Employer No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation. King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees' health and well-being. Eligible positions receive the following benefits and have access to the following programs: Medical, dental, and vision coverage: King County pays 100% of the premiums for eligible employees and family members Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents Retirement: King County employees are eligible to participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan Transportation program and ORCA transit pass 12paid holidays each year (plus 2 personal holidays) Generous vacation and paid sick leave Paid parental leave, family and medical leaves, and volunteer leave Flexible Spending Account Wellness programs Onsite gyms and activity centers Employee giving program Employee assistance programs Flexible schedules and telecommuting options, depending on position Training and career development programs For additional information about employee benefits please visit our Benefits, Payroll, and Retirement Page . This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy. If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails. Also, in the event of any incorrect information in this document, applicable laws, policies, rules, CBAs, or official plan documents will prevail. NOTE: Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position.Short Term Temporary positions are not eligible for an ORCA transit pass. For inquiries about the specifics of this position, please contact the recruiter identified on this job posting. Closing Date/Time: 6/7/2023 11:59 PM Pacific
Introduction THIS IS A NEW CONTINUOUS EXAMINATION : The examination consists of an on-going review of candidates' applications and supplemental questionnaires to verify possession of minimum qualifications. Those candidates who possess the minimum qualifications for the class will be placed on the eligible list based on an evaluation of education, training, and experience. The eligible list resulting from this recruitment and selection process may be used to fill future vacancies which may arise within the next year. This examination will cancel any existing list and may last approximately one year, but can be extended. This examination may be reopened as necessary and the names of additional candidates merged onto the existing list according to examination score. Applications will only be accepted on-line. Supplemental Questionnaire : A properly completed Supplemental Questionnaire must be submitted with each application. Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing.Failure to submit the Supplemental Questionnaire will result in disqualification. Qualified bilingual persons who speak English and are also fluent in: Spanish, Chinese, Vietnamese, Cambodian, Laotian, Korean, Mien, Tagalog, Amharic, Farsi, Dari, Tigrigna, Russian, Romanian or Sign Languages are especially encouraged to apply. There is an additional bi weekly compensation for persons in positions designated bilingual. Qualified candidates may be tested to demonstrate language proficiency. DESCRIPTION THE COUNTY Alameda County, located on the east side of San Francisco Bay, is California's seventh-largest county. The County employs 9,700 full-time employees and operates on an annual budget of $3.4 billion. Oakland, the County seat, is California's eighth largest city. One and a half million people call Alameda County home and live in a variety of incorporated cities, unincorporated communities and rural areas. As a major urban county, Alameda provides a full range of services to its citizens. The County is a blend of culturally and ethnically diverse communities, and its mixture of cosmopolitan and suburban areas provides the perfect environment for families and their active lifestyles. The County offers extensive cultural resources, countless recreational opportunities and an array of fine public and private colleges and universities. THE HEALTH CARE SERVICES AGENCY Alameda County's Health Services Program is administered by the Health Care Services Agency and includes the following program areas: Behavioral Health Care, Public Health, Environmental Health, and Agency Administration/Indigent Health. The ultimate mission of the Health Care Services Agency is to provide fully integrated health care services through a comprehensive network of public and private partnerships that ensure optimal health and well-being and respect the diversity of all residents. Health Care Services Agency currentlyhasmultiple career opportunities for experiencedprofessionals to become part of a service delivery team dedicated to the optimal health and well-being of Alameda County residents. BEHAVIORAL HEALTH CARE It is the mission of Behavioral Health Care Services to maximize the recovery, resilience and wellness of all eligible Alameda County residents who are developing or experiencing serious mental health, alcohol, or drug concerns. We envision communities where people realize their potential, and where stigma and discrimination against those with mental health, alcohol and/or drug issues are a thing of the past. Only through exemplifying the following Alameda County Behavioral Health Care Services values will we be successful: ACBHCS Access - where every door is the right door for welcoming people with complex needs; Consumer and Family Empowerment - through shared decision - making best practices, that clinically produce effective outcomes; Best Practices - business excellence that uses public resources cost - effectively; Health and Wellness - by integrating emotional, spiritual and physical health care; Culturally Responsive - appropriate services built on the strengths and life experiences of culturally diverse consumers and their families; Social Inclusion - utilizing advocacy and education to eliminate stigma, discrimination, isolation, and misunderstanding of persons with mental illness and substance abuse. For more information about the department of Behavioral Health Care Services, please visit www.acbhcs.org/ THE POSITION Under administrative and clinical direction, provides professional specialized medical or psychiatric diagnostic and therapeutic specialized services to clients of programs throughout Alameda County Health Care Services Agency; provides technical assistant in program development and medical consultation; assists in policy and protocol development, quality assurance and implementation of program standards; and performs related duties as required . This class is located in the Health Care Services Agency and may report to a Medical Director for clinical direction and to an Administrative Supervisor for general administrative direction. The incumbents provide specialized medical or psychiatric services to patients/clients, families and/or groups. The Physician III is distinguished from the Physician II class in that the latter provides general medical services. This class is further distinguished from the next higher class of Physician IV in that the latter class supervises a multidisciplinary team including professional, para-professional, and/or support staff . SPECIAL REQUIREMENT The Child Psychiatric specialty designation for these positions require Board certification in Child Psychiatry or successful completion of a fellowship in Child Psychiatry. For a detailed listing of the essential responsibilities and core competency requirements for this position, please click here for the job description. MINIMUM QUALIFICATIONS License: Possession of a license to practice medicine in the State of California. Specialty Designation Requirement: The Child Psychiatric specialty designation for these positions require Board certification in Child Psychiatry or successful completion of a fellowship in Child Psychiatry. Special Requirements : In compliance with the Administrative Simplification provision of the Health Insurance and Accountability Act of 1996 (HIPAA), employees in this classification are required to possess a National Provider Identifier (NPI) number prior to their first day on the job. In compliance with Medicare regulations, employees in this classification are required to complete the "Medicare Enrollment Process for Physicians and Non-Physician Practitioners" through the Centers for Medicare and Medicaid Services (CMS) of the U.S. Department of Health and Human Services, prior to their first day on the job. Active enrollment in Medicare is a condition of employment. Failure to attain or maintain active enrollment will result in termination. NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS NOTE: The level and scope of the following knowledge and abilities are related to duties listed under the "Examples of Duties" section of this specification. The most suitably qualified candidates will possess the following competencies: Knowledge of: • Current developments, trends, and research in the medicine/ psychiatry field • Principles and practices of a specialized medical/psychiatric area • Principles, practices and techniques of medicine and its application • Pharmacology/psychopharmacology including law regarding informed consent, dosage ranges, drug incompatibilities, and side effects • Medical/Psychiatric diagnosis and treatment • Principals, practices and techniques of clinical supervision • Documentation requirements • HIPPA regulations • Medical ethics as they relate to patient/client care Ability to: • Develop and monitor appropriate treatment plans • Diagnose and treat patients/clients • Assist in the planning and coordination of medical specialty services • Clinically supervise licensed and professional staff • Serve on multidisciplinary teams • Maintain medical records and prepare reports • Establish and maintain effective working relationships with patients/clients, families, staff and others Selection Plan The examination will consist of the following steps: 1. A review of candidates' applications to verify possession of minimum requirements. 2. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process which is a review of candidates' Supplemental Questionnaires to select the best qualified applicants to continue in the process. 3. Those candidates who have passed the Supplemental Questionnaire screening for the class will be placed on the eligible list based on an evaluation of education, training, and expertise. CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION. We reserve the right to make changes to the announced examination components. Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. To learn more about our recruitment and selection process, please visit the "What You Need to Know" section of our website, www.acgov.org/hrs . BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 11 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Catastrophic Sick Leave Employee Mortgage Loan Program Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. Conclusion All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @jobaps.com, @acgov.org, nonreplyalamedacountyhr@acgov.org , and Noreply@jobaps.com as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the "My applications" button on the Current Job Openings page. Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment. NOTE: All notices are generated through an automated email notification system. Replies to the email boxes Noreply@jobaps.com and nonreplyalamedacountyhr@acgov.org , are routed to unmonitored mailboxes. If you have questions, please go to our website at www.acgov.org/hrs . You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied. Nicole Lewis-Bolton,Human Resources Analyst Human Resource Services, County of Alameda (510) 272-6468 • nicole.lewis-bolton@acgov.org DISASTER SERVICE WORKER All Alameda County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY Alameda County has a diverse workforce, that is representative of the communities we serve, and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of: race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment. Closing Date/Time: Continuous
Jan 25, 2023
Full Time
Introduction THIS IS A NEW CONTINUOUS EXAMINATION : The examination consists of an on-going review of candidates' applications and supplemental questionnaires to verify possession of minimum qualifications. Those candidates who possess the minimum qualifications for the class will be placed on the eligible list based on an evaluation of education, training, and experience. The eligible list resulting from this recruitment and selection process may be used to fill future vacancies which may arise within the next year. This examination will cancel any existing list and may last approximately one year, but can be extended. This examination may be reopened as necessary and the names of additional candidates merged onto the existing list according to examination score. Applications will only be accepted on-line. Supplemental Questionnaire : A properly completed Supplemental Questionnaire must be submitted with each application. Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing.Failure to submit the Supplemental Questionnaire will result in disqualification. Qualified bilingual persons who speak English and are also fluent in: Spanish, Chinese, Vietnamese, Cambodian, Laotian, Korean, Mien, Tagalog, Amharic, Farsi, Dari, Tigrigna, Russian, Romanian or Sign Languages are especially encouraged to apply. There is an additional bi weekly compensation for persons in positions designated bilingual. Qualified candidates may be tested to demonstrate language proficiency. DESCRIPTION THE COUNTY Alameda County, located on the east side of San Francisco Bay, is California's seventh-largest county. The County employs 9,700 full-time employees and operates on an annual budget of $3.4 billion. Oakland, the County seat, is California's eighth largest city. One and a half million people call Alameda County home and live in a variety of incorporated cities, unincorporated communities and rural areas. As a major urban county, Alameda provides a full range of services to its citizens. The County is a blend of culturally and ethnically diverse communities, and its mixture of cosmopolitan and suburban areas provides the perfect environment for families and their active lifestyles. The County offers extensive cultural resources, countless recreational opportunities and an array of fine public and private colleges and universities. THE HEALTH CARE SERVICES AGENCY Alameda County's Health Services Program is administered by the Health Care Services Agency and includes the following program areas: Behavioral Health Care, Public Health, Environmental Health, and Agency Administration/Indigent Health. The ultimate mission of the Health Care Services Agency is to provide fully integrated health care services through a comprehensive network of public and private partnerships that ensure optimal health and well-being and respect the diversity of all residents. Health Care Services Agency currentlyhasmultiple career opportunities for experiencedprofessionals to become part of a service delivery team dedicated to the optimal health and well-being of Alameda County residents. BEHAVIORAL HEALTH CARE It is the mission of Behavioral Health Care Services to maximize the recovery, resilience and wellness of all eligible Alameda County residents who are developing or experiencing serious mental health, alcohol, or drug concerns. We envision communities where people realize their potential, and where stigma and discrimination against those with mental health, alcohol and/or drug issues are a thing of the past. Only through exemplifying the following Alameda County Behavioral Health Care Services values will we be successful: ACBHCS Access - where every door is the right door for welcoming people with complex needs; Consumer and Family Empowerment - through shared decision - making best practices, that clinically produce effective outcomes; Best Practices - business excellence that uses public resources cost - effectively; Health and Wellness - by integrating emotional, spiritual and physical health care; Culturally Responsive - appropriate services built on the strengths and life experiences of culturally diverse consumers and their families; Social Inclusion - utilizing advocacy and education to eliminate stigma, discrimination, isolation, and misunderstanding of persons with mental illness and substance abuse. For more information about the department of Behavioral Health Care Services, please visit www.acbhcs.org/ THE POSITION Under administrative and clinical direction, provides professional specialized medical or psychiatric diagnostic and therapeutic specialized services to clients of programs throughout Alameda County Health Care Services Agency; provides technical assistant in program development and medical consultation; assists in policy and protocol development, quality assurance and implementation of program standards; and performs related duties as required . This class is located in the Health Care Services Agency and may report to a Medical Director for clinical direction and to an Administrative Supervisor for general administrative direction. The incumbents provide specialized medical or psychiatric services to patients/clients, families and/or groups. The Physician III is distinguished from the Physician II class in that the latter provides general medical services. This class is further distinguished from the next higher class of Physician IV in that the latter class supervises a multidisciplinary team including professional, para-professional, and/or support staff . SPECIAL REQUIREMENT The Child Psychiatric specialty designation for these positions require Board certification in Child Psychiatry or successful completion of a fellowship in Child Psychiatry. For a detailed listing of the essential responsibilities and core competency requirements for this position, please click here for the job description. MINIMUM QUALIFICATIONS License: Possession of a license to practice medicine in the State of California. Specialty Designation Requirement: The Child Psychiatric specialty designation for these positions require Board certification in Child Psychiatry or successful completion of a fellowship in Child Psychiatry. Special Requirements : In compliance with the Administrative Simplification provision of the Health Insurance and Accountability Act of 1996 (HIPAA), employees in this classification are required to possess a National Provider Identifier (NPI) number prior to their first day on the job. In compliance with Medicare regulations, employees in this classification are required to complete the "Medicare Enrollment Process for Physicians and Non-Physician Practitioners" through the Centers for Medicare and Medicaid Services (CMS) of the U.S. Department of Health and Human Services, prior to their first day on the job. Active enrollment in Medicare is a condition of employment. Failure to attain or maintain active enrollment will result in termination. NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS NOTE: The level and scope of the following knowledge and abilities are related to duties listed under the "Examples of Duties" section of this specification. The most suitably qualified candidates will possess the following competencies: Knowledge of: • Current developments, trends, and research in the medicine/ psychiatry field • Principles and practices of a specialized medical/psychiatric area • Principles, practices and techniques of medicine and its application • Pharmacology/psychopharmacology including law regarding informed consent, dosage ranges, drug incompatibilities, and side effects • Medical/Psychiatric diagnosis and treatment • Principals, practices and techniques of clinical supervision • Documentation requirements • HIPPA regulations • Medical ethics as they relate to patient/client care Ability to: • Develop and monitor appropriate treatment plans • Diagnose and treat patients/clients • Assist in the planning and coordination of medical specialty services • Clinically supervise licensed and professional staff • Serve on multidisciplinary teams • Maintain medical records and prepare reports • Establish and maintain effective working relationships with patients/clients, families, staff and others Selection Plan The examination will consist of the following steps: 1. A review of candidates' applications to verify possession of minimum requirements. 2. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process which is a review of candidates' Supplemental Questionnaires to select the best qualified applicants to continue in the process. 3. Those candidates who have passed the Supplemental Questionnaire screening for the class will be placed on the eligible list based on an evaluation of education, training, and expertise. CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION. We reserve the right to make changes to the announced examination components. Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. To learn more about our recruitment and selection process, please visit the "What You Need to Know" section of our website, www.acgov.org/hrs . BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 11 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Catastrophic Sick Leave Employee Mortgage Loan Program Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. Conclusion All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @jobaps.com, @acgov.org, nonreplyalamedacountyhr@acgov.org , and Noreply@jobaps.com as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the "My applications" button on the Current Job Openings page. Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment. NOTE: All notices are generated through an automated email notification system. Replies to the email boxes Noreply@jobaps.com and nonreplyalamedacountyhr@acgov.org , are routed to unmonitored mailboxes. If you have questions, please go to our website at www.acgov.org/hrs . You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied. Nicole Lewis-Bolton,Human Resources Analyst Human Resource Services, County of Alameda (510) 272-6468 • nicole.lewis-bolton@acgov.org DISASTER SERVICE WORKER All Alameda County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY Alameda County has a diverse workforce, that is representative of the communities we serve, and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of: race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment. Closing Date/Time: Continuous
Introduction THIS IS A REOPENING OF A CONTINUOUS EXAMINA TION. If you have previously applied or started an application for Physician III, Examination #17-5139-01, and choose to reapply, you must contact the analyst at Nicole.Lewis-Bolton@acgov.org to have your previous application released back to you. The scores and dispositions of candidates for this examination will be merged with previous exam participants according to examination score. If you have previously submitted an application and choose to reapply, your new score/disposition will replace your current score/disposition. The examination consists of an on-going review of candidates' applications and supplemental questionnaires to verify possession of minimum qualifications. Those candidates who possess the minimum qualifications for the classification will be placed on the eligible list based on an evaluation of education, training, and experience. This examination may be reopened as necessary to fill future vacancies which may arise. Applicati ons must be in the possession of the Human Resource Services Depart ment by 5:00 p.m. on the Last Day for Filing. App licat ions will only be accepted on-line . Supplemental Questionnaire : A properly completed Supplemental Questionnaire must be submitted wi th each application. Applications and Supplemental Questionna ires m ust be in the posses sion of the Human Resource Se rvice s Department by 5:00 p.m. on the Last Day for Filing. Failure to su bmit the Supplemental Questionnair e will result in disqualification. Qualified bilingual persons who speak English and are also fluent in: Spanish, Chinese, Vietnamese, Cambodian, Laotian, Korean, Mien, Tagalog, Amharic, Farsi, Dari, Tigrigna, Russian, Romanian or Sign Languages are especially encouraged to apply.There is an additional bi weekly compensation for persons in positions designated bilingual. Qualified candidates may be tested to demonstrate language proficiency. DESCRIPTION THE COUNTY Alameda County, located on the east side of San Francisco Bay, is California's seventh-largest county. The County employs 9,700 full-time employees and operates on an annual budget of $3.4 billion. Oakland, the County seat, is California's eighth largest city. One and a half million people call Alameda County home and live in a variety of incorporated cities, unincorporated communities and rural areas. As a major urban county, Alameda provides a full range of services to its citizens. The County is a blend of culturally and ethnically diverse communities, and its mixture of cosmopolitan and suburban areas provides the perfect environment for families and their active lifestyles. The County offers extensive cultural resources, countless recreational opportunities and an array of fine public and private colleges and universities. THE HEALTH CARE SERVICES AGENCY Alameda County's Health Services Program is administered by the Health Care Services Agency and includes the following program areas: Behavioral Health Care, Public Health, Environmental Health, and Agency Administration/Indigent Health. The ultimate mission of the Health Care Services Agency is to provide fully integrated health care services through a comprehensive network of public and private partnerships that ensure optimal health and well-being and respect the diversity of all residents. Health Care Services Agency currentlyhasmultiple career opportunities for experiencedprofessionals to become part of a service delivery team dedicated to the optimal health and well-being of Alameda County residents. For more information about the department of Behavioral Health Care Services, please visit www.acgov.org/health/ BEHAVIORAL HEALTH CARE It is the mission of Behavioral Health Care Services to maximize the recovery, resilience and wellness of all eligible Alameda County residents who are developing or experiencing serious mental health, alcohol, or drug concerns. We envision communities where people realize their potential, and where stigma and discrimination against those with mental health, alcohol and/or drug issues are a thing of the past. Only through exemplifying the following Alameda County Behavioral Health Care Services values will we be successful: ACBHCS Access - where every door is the right door for welcoming people with complex needs; Consumer and Family Empowerment - through shared decision - making best practices, that clinically produce effective outcomes; Best Practices - business excellence that uses public resources cost - effectively; Health and Wellness - by integrating emotional, spiritual and physical health care; Culturally Responsive - appropriate services built on the strengths and life experiences of culturally diverse consumers and their families; Social Inclusion - utilizing advocacy and education to eliminate stigma, discrimination, isolation, and misunderstanding of persons with mental illness and substance abuse. For more information about the department of Behavioral Health Care Services, please visit www.acbhcs.org/ THE POSITION Under administrative and clinical direction, provides professional specialized medical or psychiatric diagnostic and therapeutic specialized services to clients of programs throughout Alameda County Health Care Services Agency; provides technical assistant in program development and medical consultation; assists in policy and protocol development, quality assurance and implementation of program standards and performs related duties as required. This class is located in the Health Care Services Agency and may report to a Medical Director for clinical direction and to an Administrative Supervisor for general administrative direction. The incumbents provide specialized medical or psychiatric services to patients/clients, families and/or groups. The Physician III is distinguished from the Physician II class in that the latter provides general medical services. This class is further distinguished from the next higher class of Physician IV in that the latter class supervises a multidisciplinary team including professional, para-professional, and/or support staff. SPECIAL REQUIREMENT: The specialty designation for these positions require successful completion of a four-year residency in Psychiatry. For a detailed listing of the essential responsibilities and core competency requirements for this position, please click here for the job description.. MINIMUM QUALIFICATIONS LICENSE: Possession of a license to practice medicine in the State of California SPECIAL REQUIREMENTS: The specialty designation for these positions require successful completion of a four-year residency in Psychiatry. In compliance with the Administrative Simplification provision of the Health Insurance and Accountability Act of 1996 (HIPAA), employees in this classification are required to possess a National Provider Identifier (NPI) number prior to their first day on the job. In compliance with Medicare regulations, employees in this classification are required to complete the "Medicare Enrollment Process for Physicians and Non-Physician Practitioners" through the Centers for Medicare and Medicaid Services (CMS) of the U.S. Department of Health and Human Services, prior to their first day on the job. Active enrollment in Medicare is a condition of employment. Failure to attain or maintain active enrollment will result in termination. NOTE : The Civil Service Commiss ion may modify the above Minimum Qualificatio ns in the announ cement of an examination. KNOWLEDGE AND SKILLS NOTE: The level and scope of the following knowledge and abilities are related to duties listed under the "Examples of Duties" section of this specification. The most suitably qualified candidates will possess the following competencies: Knowledge of: • Current developments, trends, and research in the medicine/ psychiatry field • Principles and practices of a specialized medical/psychiatric area • Principles, practices and techniques of medicine and its application • Pharmacology/psychopharmacology including law regarding informed consent, dosage ranges, drug incompatibilities, and side effects • Medical/Psychiatric diagnosis and treatment • Principals, practices and techniques of clinical supervision • Documentation requirements • HIPPA regulations • Medical ethics as they relate to patient/client care Ability to: • Develop and monitor appropriate treatment plans • Diagnose and treat patients/clients • Assist in the planning and coordination of medical specialty services • Clinically supervise licensed and professional staff • Serve on multidisciplinary teams • Maintain medical records and prepare reports • Establish and maintain effective working relationships with patients/clients, families, staff and others EXAMINATION COMPONENTS THE EXAMINATION WILL CONSIST OF THE FOLLOWING STEPS : 1) A review of candidates' applications to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process; 2) A screening of applications and/or Supplemental Questionnaires to select the best qualified candidates. Those selected will move on to the final step in the examination process. 3) Those candidates who have passed the Supplemental Questionnaire screening for the class will be placed on the eligible list based on an evaluation of education, training, and expertise. CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION. ***We reserve the right to make changes to the announced examination components*** Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments many be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. To learn more about our recruitment and selection process, please visit the "What You Need to Know" section of our website, www.acgov.org/hrs . Selection Plan Applicants will be informed via email with reasonable noticein advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency: TENTATIVE SELECTION PLAN: Review of Minimum Qualifications and Supplemental Questionnaire TBD Departmental Hiring Interview TBD WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County's Reasonable Accommodation Policy and applicable statues. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing. Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes. For more information regarding our Reasonable Accommodation procedures, please visit our website , www.acgov.org/hrs/divisions/ps/application.htm BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Welfare Benefits Medical - HMO & PPO Insurance Dental - PPO & DHMO Insurance Vision Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage) County Allowance Health Flexible Spending Account Dependent Care Flexible Spending Account Accident, Critical Illness & Hospital Indemnity Employee Assistance Program For your Financial Future Short-term Disability Insurance Long-Term Disability Insurance Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan For your Work/Life Balance 11 paid holidays Vacation and sick leave accrual Vacation purchase program Management Paid Leave** Group Auto/Home Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. ** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave. Conclusion All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @jobaps.com, @acgov.org, nonreplyalamedacountyhr@acgov.org , and Noreply@jobaps.com as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the "My applications" button on the Current Job Openings page. Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment. NOTE: All notices are generated through an automated email notification system. Replies to the email boxes Noreply@jobaps.com and nonreplyalamedacountyhr@acgov.org , are routed to unmonitored mailboxes. If you have questions, please go to our website at www.acgov.org/hrs . You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied. Nicole Lewis-Bolton,Human Resources Analyst Human Resource Services, County of Alameda (510) 272-6468 • nicole.lewis-bolton@acgov.org Disaster Service Worker All Alameda County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency. Equal Employment Opportunity Alameda County has a diverse workforce, that is representative of the communities we serve, and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of: race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment. Closing Date/Time: Continuous
Feb 23, 2023
Full Time
Introduction THIS IS A REOPENING OF A CONTINUOUS EXAMINA TION. If you have previously applied or started an application for Physician III, Examination #17-5139-01, and choose to reapply, you must contact the analyst at Nicole.Lewis-Bolton@acgov.org to have your previous application released back to you. The scores and dispositions of candidates for this examination will be merged with previous exam participants according to examination score. If you have previously submitted an application and choose to reapply, your new score/disposition will replace your current score/disposition. The examination consists of an on-going review of candidates' applications and supplemental questionnaires to verify possession of minimum qualifications. Those candidates who possess the minimum qualifications for the classification will be placed on the eligible list based on an evaluation of education, training, and experience. This examination may be reopened as necessary to fill future vacancies which may arise. Applicati ons must be in the possession of the Human Resource Services Depart ment by 5:00 p.m. on the Last Day for Filing. App licat ions will only be accepted on-line . Supplemental Questionnaire : A properly completed Supplemental Questionnaire must be submitted wi th each application. Applications and Supplemental Questionna ires m ust be in the posses sion of the Human Resource Se rvice s Department by 5:00 p.m. on the Last Day for Filing. Failure to su bmit the Supplemental Questionnair e will result in disqualification. Qualified bilingual persons who speak English and are also fluent in: Spanish, Chinese, Vietnamese, Cambodian, Laotian, Korean, Mien, Tagalog, Amharic, Farsi, Dari, Tigrigna, Russian, Romanian or Sign Languages are especially encouraged to apply.There is an additional bi weekly compensation for persons in positions designated bilingual. Qualified candidates may be tested to demonstrate language proficiency. DESCRIPTION THE COUNTY Alameda County, located on the east side of San Francisco Bay, is California's seventh-largest county. The County employs 9,700 full-time employees and operates on an annual budget of $3.4 billion. Oakland, the County seat, is California's eighth largest city. One and a half million people call Alameda County home and live in a variety of incorporated cities, unincorporated communities and rural areas. As a major urban county, Alameda provides a full range of services to its citizens. The County is a blend of culturally and ethnically diverse communities, and its mixture of cosmopolitan and suburban areas provides the perfect environment for families and their active lifestyles. The County offers extensive cultural resources, countless recreational opportunities and an array of fine public and private colleges and universities. THE HEALTH CARE SERVICES AGENCY Alameda County's Health Services Program is administered by the Health Care Services Agency and includes the following program areas: Behavioral Health Care, Public Health, Environmental Health, and Agency Administration/Indigent Health. The ultimate mission of the Health Care Services Agency is to provide fully integrated health care services through a comprehensive network of public and private partnerships that ensure optimal health and well-being and respect the diversity of all residents. Health Care Services Agency currentlyhasmultiple career opportunities for experiencedprofessionals to become part of a service delivery team dedicated to the optimal health and well-being of Alameda County residents. For more information about the department of Behavioral Health Care Services, please visit www.acgov.org/health/ BEHAVIORAL HEALTH CARE It is the mission of Behavioral Health Care Services to maximize the recovery, resilience and wellness of all eligible Alameda County residents who are developing or experiencing serious mental health, alcohol, or drug concerns. We envision communities where people realize their potential, and where stigma and discrimination against those with mental health, alcohol and/or drug issues are a thing of the past. Only through exemplifying the following Alameda County Behavioral Health Care Services values will we be successful: ACBHCS Access - where every door is the right door for welcoming people with complex needs; Consumer and Family Empowerment - through shared decision - making best practices, that clinically produce effective outcomes; Best Practices - business excellence that uses public resources cost - effectively; Health and Wellness - by integrating emotional, spiritual and physical health care; Culturally Responsive - appropriate services built on the strengths and life experiences of culturally diverse consumers and their families; Social Inclusion - utilizing advocacy and education to eliminate stigma, discrimination, isolation, and misunderstanding of persons with mental illness and substance abuse. For more information about the department of Behavioral Health Care Services, please visit www.acbhcs.org/ THE POSITION Under administrative and clinical direction, provides professional specialized medical or psychiatric diagnostic and therapeutic specialized services to clients of programs throughout Alameda County Health Care Services Agency; provides technical assistant in program development and medical consultation; assists in policy and protocol development, quality assurance and implementation of program standards and performs related duties as required. This class is located in the Health Care Services Agency and may report to a Medical Director for clinical direction and to an Administrative Supervisor for general administrative direction. The incumbents provide specialized medical or psychiatric services to patients/clients, families and/or groups. The Physician III is distinguished from the Physician II class in that the latter provides general medical services. This class is further distinguished from the next higher class of Physician IV in that the latter class supervises a multidisciplinary team including professional, para-professional, and/or support staff. SPECIAL REQUIREMENT: The specialty designation for these positions require successful completion of a four-year residency in Psychiatry. For a detailed listing of the essential responsibilities and core competency requirements for this position, please click here for the job description.. MINIMUM QUALIFICATIONS LICENSE: Possession of a license to practice medicine in the State of California SPECIAL REQUIREMENTS: The specialty designation for these positions require successful completion of a four-year residency in Psychiatry. In compliance with the Administrative Simplification provision of the Health Insurance and Accountability Act of 1996 (HIPAA), employees in this classification are required to possess a National Provider Identifier (NPI) number prior to their first day on the job. In compliance with Medicare regulations, employees in this classification are required to complete the "Medicare Enrollment Process for Physicians and Non-Physician Practitioners" through the Centers for Medicare and Medicaid Services (CMS) of the U.S. Department of Health and Human Services, prior to their first day on the job. Active enrollment in Medicare is a condition of employment. Failure to attain or maintain active enrollment will result in termination. NOTE : The Civil Service Commiss ion may modify the above Minimum Qualificatio ns in the announ cement of an examination. KNOWLEDGE AND SKILLS NOTE: The level and scope of the following knowledge and abilities are related to duties listed under the "Examples of Duties" section of this specification. The most suitably qualified candidates will possess the following competencies: Knowledge of: • Current developments, trends, and research in the medicine/ psychiatry field • Principles and practices of a specialized medical/psychiatric area • Principles, practices and techniques of medicine and its application • Pharmacology/psychopharmacology including law regarding informed consent, dosage ranges, drug incompatibilities, and side effects • Medical/Psychiatric diagnosis and treatment • Principals, practices and techniques of clinical supervision • Documentation requirements • HIPPA regulations • Medical ethics as they relate to patient/client care Ability to: • Develop and monitor appropriate treatment plans • Diagnose and treat patients/clients • Assist in the planning and coordination of medical specialty services • Clinically supervise licensed and professional staff • Serve on multidisciplinary teams • Maintain medical records and prepare reports • Establish and maintain effective working relationships with patients/clients, families, staff and others EXAMINATION COMPONENTS THE EXAMINATION WILL CONSIST OF THE FOLLOWING STEPS : 1) A review of candidates' applications to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process; 2) A screening of applications and/or Supplemental Questionnaires to select the best qualified candidates. Those selected will move on to the final step in the examination process. 3) Those candidates who have passed the Supplemental Questionnaire screening for the class will be placed on the eligible list based on an evaluation of education, training, and expertise. CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION. ***We reserve the right to make changes to the announced examination components*** Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments many be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. To learn more about our recruitment and selection process, please visit the "What You Need to Know" section of our website, www.acgov.org/hrs . Selection Plan Applicants will be informed via email with reasonable noticein advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency: TENTATIVE SELECTION PLAN: Review of Minimum Qualifications and Supplemental Questionnaire TBD Departmental Hiring Interview TBD WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County's Reasonable Accommodation Policy and applicable statues. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing. Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes. For more information regarding our Reasonable Accommodation procedures, please visit our website , www.acgov.org/hrs/divisions/ps/application.htm BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Welfare Benefits Medical - HMO & PPO Insurance Dental - PPO & DHMO Insurance Vision Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage) County Allowance Health Flexible Spending Account Dependent Care Flexible Spending Account Accident, Critical Illness & Hospital Indemnity Employee Assistance Program For your Financial Future Short-term Disability Insurance Long-Term Disability Insurance Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan For your Work/Life Balance 11 paid holidays Vacation and sick leave accrual Vacation purchase program Management Paid Leave** Group Auto/Home Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. ** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave. Conclusion All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @jobaps.com, @acgov.org, nonreplyalamedacountyhr@acgov.org , and Noreply@jobaps.com as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the "My applications" button on the Current Job Openings page. Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment. NOTE: All notices are generated through an automated email notification system. Replies to the email boxes Noreply@jobaps.com and nonreplyalamedacountyhr@acgov.org , are routed to unmonitored mailboxes. If you have questions, please go to our website at www.acgov.org/hrs . You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied. Nicole Lewis-Bolton,Human Resources Analyst Human Resource Services, County of Alameda (510) 272-6468 • nicole.lewis-bolton@acgov.org Disaster Service Worker All Alameda County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency. Equal Employment Opportunity Alameda County has a diverse workforce, that is representative of the communities we serve, and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of: race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment. Closing Date/Time: Continuous
Sacramento County, CA
Sacramento, California, United States
The Position This is a limited continuous filing exam. Next filing cut-offs are at 5:00 pm on: 5/22/23 and 6/5/23(final) Effective June 18, 2023, a 4% COLA (Cost of Living Adjustment) will be added to the salary for this class. In a staff capacity in line departments, an Administrative Services Officer I performs a wide variety of administrative support service duties involving budgets, policies, procedures, organization, planning, contracts, facilities, systems, equipment, supplies, personnel and special projects. Specific duties of individual positions vary considerably, and analytical, budgetary, and fiscal duties may be a major or minor part of individual jobs depending on location and assignment. Incumbents generally are not responsible for line functions and do not perform line duties of the specific department, division or program to which they are assigned, but most positions require that the incumbent become knowledgeable in those areas in order to provide administrative support. Additionally, incumbents may provide work direction or supervision to clerical staff, clerical supervisors, or technical staff. Examples of Knowledge and Abilities Knowledge of Public administration, organization and management Budget preparation and control Accounting; statistical methods Personnel Supervision Methods and techniques involved in conducting analytical studies of administrative and management practices, methods and procedures Legislative processes of the County, state and federal governments Practical application of computers and peripheral equipment Inventory control and space management Contract negotiation, preparation and monitoring Basic word processing techniques English grammar, punctuation, spelling and usage Ability to Perform budget analysis, preparation and monitoring Research, analyze and make recommendations on administrative, management and procedural practices Write logical, comprehensive, concise reports and correspondence Prepare effective presentations of conclusions and recommendations Establish and maintain effective and cooperative working relationships Acquire subject matter expertise in the functions and activities of the department or other work unit to which assigned, including applicable laws, rules, regulations, procedures and technical operations Use computer related peripheral equipment Prioritize work efficiently Prepare and analyze financial and statistical data Supervise and provide work direction to clerical and technical personnel Develop and train others in following procedures and instructions for administrative activities Effectively represent the department to other departments and agencies, and before public bodies Employment Qualifications Minimum Qualifications Either: 1. One year of full time experience in a supervisory level class in Sacramento County service whose duties included personnel selection, counseling, and discipline; budgeting; and policy/procedure development, enforcement, and interpretation. Or: 2. A Bachelor's degree or higher from an accredited college or university in a field directly related to the administrative, management or fiscal duties of this class. Or: 3. One year of full time experience in Sacramento County service in any of the following classes: Accountant Auditor Auditor-Appraiser Executive Secretary/Secretary to an elected official Legal Executive Secretary Legal Research Assistant Personnel Technician (formerly Personnel Assistant) Public Information Officer (formerly Communication and Media Officer I and Public Information Specialist) Workers Compensation Assistant Or: 4. Two years of full time experience in Sacramento County service performing lead, budgetary, administrative, or personnel work at a level equivalent to Senior Account Clerk(formerly Account Clerk III), Senior Court Process Clerk, Senior Election Assistant, Senior Office Assistant, Senior Office Specialist, or Senior Student Intern. Or: 5 . One year paid, full-time employment at a level equivalent to Administrative Services Officer I in Sacramento County or Staff Services Analyst with the State of California or other governmental jurisdiction whose main responsibilities include budget development, policy/procedure development, enforcement, and interpretation, and/or management of personnel. Note: If the word "experience" is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. NOTE: THE OBJECTIVE OF THIS MINIMUM QUALIFICATION is experience that would enable an appointee to perform the full range of administrative support services at the journey level with only minimal orientation to the special job assignment in a County department. Typically, such experience includes: work experience that involved training in and performance of duties as described above; and supplemented by education in the form of a bachelor's or higher degree, or college coursework, or college level training, or in-service training, in the fields of public administration, business administration, economics, accounting, management, or personnel or a field directly related to the duties of this class. Governmental experience in administrative support services is preferable, although experience in private enterprise may provide the necessary background. Within County service, experience as an Administrative Services Trainee, Clerical Supervisor or Student Intern, or comparable class usually provides the necessary background but experience in any County class may provide the necessary background if it included the experience described in the minimum qualifications above. NOTES APPLICABLE TO MINIMUM QUALIFICATIONS FOR THIS CLASS : The "Objectives" note following the Minimum Qualifications is not part of the Minimum Qualifications; it is included only to assist employees and applicants. Where experience in "Sacramento County service" is used, it means experience in a Sacramento County Department or Office or Sacramento County Municipal or Superior Court, which is listed in the annual salary resolution. All experience means paid experience unless otherwise stated. All experience requirements are stated in terms of full-time experience; part-time experience is acceptable and is converted to full-time on the basis of: 173.6 hours = 21.7 days = 1 work month. Probationary Period The probationary period for this classification is twelve (12) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net EMPLOYEE BENEFITS As an employee of the County of Sacramento, there will be a variety of benefits available to you. These benefits currently include: health, dental and life insurance; flexible spending account options for dependent care and unreimbursed dental and/or medical cost; and an employee assistance program (EAP). GENERAL BENEFITS: Most employee benefits are similar to the following for all County employees. However, some benefits differ, depending on the employee representation unit to which the employee's job classification is assigned. Information about the exact benefits applicable to a particular job classification may be obtained from the Sacramento County Department of Benefits or by visiting www.saccountyjobs.net. TEMPORARY POSITIONS: Most benefits do not apply to temporary positions. The explanations of benefits applies to employees in regular positions. SALARY STEP INCREASES: The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% are given annually until the top of the salary range has been attained. PAY: All employees are paid bi-weekly via direct deposit into the employee's bank account. The pay period covers fourteen (14) calendar days, starting on a Sunday and ending on the second Saturday thereafter. Salaries are generally paid on the Friday following the end of the pay period. Employees can set up their direct deposit and access their pay information via Employee Self Service in MySacCounty. VACATION: Generally, vacation with pay begins at 10 days annually. With increase over a period of years, the maximum annual vacation with pay is 25 days. HOLIDAYS: 14.5 holidays per year as recognized. SICK LEAVE: Equivalent to 15 days annually, unlimited accumulation. Upon retirement, unused sick leave is converted to retirement service credit. PARENTAL LEAVE: Entitles a regular County employee, with at least one year of continuous employment, to schedule a paid parental leave of up to 160 hours upon the birth or during the process of an adoption of a minor child. Parental leave shall be approved by the employee's appointing authority, except where the granting of the parental leave request would unduly interfere with or cause severe hardship upon department operations. TUITION REIMBURSEMENT: Dependent upon union agreements, regular County employees may be eligible to receive Tuition Reimbursement. The costs for course tuition/registration fees and required books/supplies are eligible for reimbursement. Tuition reimbursement amounts may vary depending upon union agreement. RETIREMENT: Social Security and Sacramento County Employees' Retirement System coverage. HEALTH INSURANCE: The County offers a variety of health plan design options to fit individual needs. DENTAL INSURANCE: The County provides a comprehensive dental benefit program for regular full-time and part-time employees and their eligible dependents. This plan pays on a set fee schedule that varies by procedure. Any amount over the fee schedule is the employee's responsibility. The yearly maximum is $2,000 per person, not including orthodontia. The orthodontic benefit is 50% of covered charges with a lifetime maximum of $1,000 per person. LIFE INSURANCE: The County of Sacramento provides a basic life insurance benefit of $15,000 to all eligible employees at no cost. Additional coverage may be purchased through payroll deduction. DEFERRED COMPENSATION: The County offers a Deferred Compensation Program which enables employees to save in a systematic way without paying income tax on either the payroll deduction or the earned interest, prior to withdrawal. EMPLOYEE ASSISTANCE PROGRAM: The County of Sacramento provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as: Legal Advice/Difficult Decisions Marriage or Family Relationships Financial or Credit Worries/Elder Care Alcohol and Drug Abuse WELLNESS INCENTIVE PROGRAM: The County will recognize and award time off to eligible employees who maintain an excellent attendance record. FLEXIBLE SPENDING ACCOUNT: The County offers regular employees two separate Flexible Spending Accounts (FSA's). These accounts allow employees to set money aside, on a pre-tax basis via payroll deduction, to pay for medical, dental or dependent care expenses. DEPENDENT CARE REIMBURSEMENT ACCOUNT: Employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. MEDICAL REIMBURSEMENT ACCOUNT: The Medical Reimbursement Account allows pre-tax dollars to be set aside to pay for out-of-pocket expenses that are not paid by insurance or reimbursed by any other benefit plan. WORKERS' COMPENSATION: In case of injury while on the job, each employee is protected under the Workers' Compensation laws of California. SACRAMENTO CREDIT UNION: The credit union offers loan facilities and systematic saving plans through payroll deduction. SELECTION AND PLACEMENT Sacramento County encourages applications from all persons regardless of race, color, ancestry, religious creed, national origin, gender, disability, political affiliation, or age. Certain age limits may be required by law, ordinance, or Civil Service direction for specific classifications such as those identified with hazardous occupations. FOR APPLICANTS WITH DISABILITIES ONLY: Every effort is made to provide reasonable accommodations to disabled applicants such as in the selection of test sites, aides, or other equipment which permits the disabled applicants to compete in the examination process. Applicants with disabilities requesting an applicable ADA testing accommodation must complete a Reasonable Accommodation Request Form filled out and signed by the applicant and their doctor. This form must be submitted to the Disability Compliance Office, 700 H Street, Room 5720, Sacramento, CA 95814, by the cut-off date or final filing date as listed in this job announcement. Download the Reasonable Accommodation Request Form by clicking here or contact by mail or in person the Sacramento County Employment Services Division or Disability Compliance Office. MINIMUM QUALIFICATIONS: Please read carefully the "Minimum Qualifications" section of your announcement. You must meet those qualifications by the application deadline date unless otherwise specified. Your application must clearly show you meet the minimum qualifications by the application deadline date, or it will not be accepted. All statements are subject to verification. "Experience" means full-time paid experience unless the announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. PROMOTIONAL EXAMINATIONS: If the announcement indicates the examination is given on a promotional basis, candidates must hold permanent status in Sacramento County Civil Service by the application deadline date and must meet the minimum qualifications. OPEN EXAMINATIONS: Any person who meets the minimum qualifications may apply. CONTINUOUS FILING EXAMINATIONS: Applicants are eligible to reapply to and retake a continuous filing exam after 6 months from the date the previous exam results was received. ELIGIBLE LISTS: Names of qualified persons who made a passing score on an examination are entered, in order of their final grades, on an eligible list. To fill each vacancy, the hiring department will make a selection from among the top three ranks on the employment lists. EXAMINATION RATINGS: Unless otherwise stated on the announcement: To be successful, candidates must obtain a rating of at least 70% on each part of the examination. This may be an adjusted score or an arithmetic 70% of the total possible score as determined by the Director. APPEAL PROCESS: Persons who believe their applications have been improperly rejected may request the Employment Services Division to review its decision to reject the application. If the applicant desires to submit additional proof of qualifications, such proof must be received by Personnel Services not less than two (2) calendar days prior to the scheduled date for the examination. Persons who are disqualified in any phase of the examination may appeal such adverse action, in writing, to the Civil Service Commission, 700 H Street, Room 2640, Sacramento, CA 95814, telephone: (916) 874-5586 . Such appeals must be filed within thirty (30) calendar days after notice of the adverse action was mailed to the candidate. FOR MORE INFORMATION PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS (FAQs): https://personnel.saccounty.net/Pages/EmploymentServicesFAQs.aspx OTHER INFORMATION VETERAN'S PREFERENCE: Military veterans who have served during wartime shall be given preference in initial appointment to County service. Such preference shall apply, provided the veteran has first achieved a minimum passing score in the examination. The passing score of a veteran shall be annotated to indicate the veteran's score shall be regarded as 5 points or higher, OR 10 points higher for disabled veterans, only for the purpose of determining the three ranks along with which the veteran's name shall be certified. No score shall actually be changed and no new rank shall be created as a result of application of veteran's preference for certification purposes. "Disabled Veteran" means any veteran who has served during wartime and, who, as of the final filing date for an examination is declared by the United States Veterans Administration or military service department to be 10% or more disabled as a result of his/her military service. Persons claiming eligibility for disabled veteran's preference must submit to the employment office, on or before the application deadline date, a certification from the United States Veterans Administration or a military service department, dated within 1 year, which certifies the present existence of a service related disability of 10% or more, or other acceptable proof of such disability as a result of his/her military service. Persons claiming eligibility for veterans preference must submit a copy of Form DD 214 or other acceptable proof of veteran's status on or before the final filing date for the examination. For purpose of this rule "reserve" status does not constitute active duty. CITIZENSHIP OR AUTHORIZED ALIEN REQUIREMENT: As required by the Immigration Reform and Control Act, all County employees must be United States citizens or aliens lawfully authorized to work in the United States. Proof of citizenship or authorized status will be required prior to appointment. CONFLICT OF INTEREST CODE: Some County Civil Service positions are covered by financial disclosure requirements intended to identify potential conflicts of interest. CONCURRENT EMPLOYMENT: No employee may concurrently occupy more than one County position. SPECIAL SKILL QUALIFICATIONS (WHEN SPECIFIED ON THE APPLICATION): Persons who have special skills required by some (but not all) positions in a class may be certified ahead of others provided that: Such special skills are based on the duties and requirements of the positions and are in conformance with merit system and equal opportunity principles, and The certification of eligibles who possess special skills have been approved by the Civil Service Commission. PRE-EMPLOYMENT MEDICAL EXAMINATION & DRUG TESTING: The County of Sacramento is committed to maintaining a drug and alcohol free workplace. All persons selected for appointment to positions must pass a medical examination and a drug test, administered by the County at no cost to the applicant. DRIVER LICENSE: Possession of a valid California Driver License may be required for some positions. PROBATIONARY PERIOD: Regular positions are subject to a probationary period which is an extension of the selection process. Unless otherwise indicated on the announcement, the probationary period is six (6) months. AGENCY SHOP/FAIR SHARE FEE: Some positions require, as a condition of continued employment, that the person either: 1. Become a union member; 2. Pay a fair share fee to the union; or, 3. Meet specific requirements under which an equivalent amount must be paid to a charity. FINGERPRINTING AND CRIMINAL RECORD CHECKS: Fingerprinting and criminal record checks are required for some positions. Closing Date/Time: 6/5/2023 5:00 PM Pacific
May 09, 2023
The Position This is a limited continuous filing exam. Next filing cut-offs are at 5:00 pm on: 5/22/23 and 6/5/23(final) Effective June 18, 2023, a 4% COLA (Cost of Living Adjustment) will be added to the salary for this class. In a staff capacity in line departments, an Administrative Services Officer I performs a wide variety of administrative support service duties involving budgets, policies, procedures, organization, planning, contracts, facilities, systems, equipment, supplies, personnel and special projects. Specific duties of individual positions vary considerably, and analytical, budgetary, and fiscal duties may be a major or minor part of individual jobs depending on location and assignment. Incumbents generally are not responsible for line functions and do not perform line duties of the specific department, division or program to which they are assigned, but most positions require that the incumbent become knowledgeable in those areas in order to provide administrative support. Additionally, incumbents may provide work direction or supervision to clerical staff, clerical supervisors, or technical staff. Examples of Knowledge and Abilities Knowledge of Public administration, organization and management Budget preparation and control Accounting; statistical methods Personnel Supervision Methods and techniques involved in conducting analytical studies of administrative and management practices, methods and procedures Legislative processes of the County, state and federal governments Practical application of computers and peripheral equipment Inventory control and space management Contract negotiation, preparation and monitoring Basic word processing techniques English grammar, punctuation, spelling and usage Ability to Perform budget analysis, preparation and monitoring Research, analyze and make recommendations on administrative, management and procedural practices Write logical, comprehensive, concise reports and correspondence Prepare effective presentations of conclusions and recommendations Establish and maintain effective and cooperative working relationships Acquire subject matter expertise in the functions and activities of the department or other work unit to which assigned, including applicable laws, rules, regulations, procedures and technical operations Use computer related peripheral equipment Prioritize work efficiently Prepare and analyze financial and statistical data Supervise and provide work direction to clerical and technical personnel Develop and train others in following procedures and instructions for administrative activities Effectively represent the department to other departments and agencies, and before public bodies Employment Qualifications Minimum Qualifications Either: 1. One year of full time experience in a supervisory level class in Sacramento County service whose duties included personnel selection, counseling, and discipline; budgeting; and policy/procedure development, enforcement, and interpretation. Or: 2. A Bachelor's degree or higher from an accredited college or university in a field directly related to the administrative, management or fiscal duties of this class. Or: 3. One year of full time experience in Sacramento County service in any of the following classes: Accountant Auditor Auditor-Appraiser Executive Secretary/Secretary to an elected official Legal Executive Secretary Legal Research Assistant Personnel Technician (formerly Personnel Assistant) Public Information Officer (formerly Communication and Media Officer I and Public Information Specialist) Workers Compensation Assistant Or: 4. Two years of full time experience in Sacramento County service performing lead, budgetary, administrative, or personnel work at a level equivalent to Senior Account Clerk(formerly Account Clerk III), Senior Court Process Clerk, Senior Election Assistant, Senior Office Assistant, Senior Office Specialist, or Senior Student Intern. Or: 5 . One year paid, full-time employment at a level equivalent to Administrative Services Officer I in Sacramento County or Staff Services Analyst with the State of California or other governmental jurisdiction whose main responsibilities include budget development, policy/procedure development, enforcement, and interpretation, and/or management of personnel. Note: If the word "experience" is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. NOTE: THE OBJECTIVE OF THIS MINIMUM QUALIFICATION is experience that would enable an appointee to perform the full range of administrative support services at the journey level with only minimal orientation to the special job assignment in a County department. Typically, such experience includes: work experience that involved training in and performance of duties as described above; and supplemented by education in the form of a bachelor's or higher degree, or college coursework, or college level training, or in-service training, in the fields of public administration, business administration, economics, accounting, management, or personnel or a field directly related to the duties of this class. Governmental experience in administrative support services is preferable, although experience in private enterprise may provide the necessary background. Within County service, experience as an Administrative Services Trainee, Clerical Supervisor or Student Intern, or comparable class usually provides the necessary background but experience in any County class may provide the necessary background if it included the experience described in the minimum qualifications above. NOTES APPLICABLE TO MINIMUM QUALIFICATIONS FOR THIS CLASS : The "Objectives" note following the Minimum Qualifications is not part of the Minimum Qualifications; it is included only to assist employees and applicants. Where experience in "Sacramento County service" is used, it means experience in a Sacramento County Department or Office or Sacramento County Municipal or Superior Court, which is listed in the annual salary resolution. All experience means paid experience unless otherwise stated. All experience requirements are stated in terms of full-time experience; part-time experience is acceptable and is converted to full-time on the basis of: 173.6 hours = 21.7 days = 1 work month. Probationary Period The probationary period for this classification is twelve (12) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net EMPLOYEE BENEFITS As an employee of the County of Sacramento, there will be a variety of benefits available to you. These benefits currently include: health, dental and life insurance; flexible spending account options for dependent care and unreimbursed dental and/or medical cost; and an employee assistance program (EAP). GENERAL BENEFITS: Most employee benefits are similar to the following for all County employees. However, some benefits differ, depending on the employee representation unit to which the employee's job classification is assigned. Information about the exact benefits applicable to a particular job classification may be obtained from the Sacramento County Department of Benefits or by visiting www.saccountyjobs.net. TEMPORARY POSITIONS: Most benefits do not apply to temporary positions. The explanations of benefits applies to employees in regular positions. SALARY STEP INCREASES: The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% are given annually until the top of the salary range has been attained. PAY: All employees are paid bi-weekly via direct deposit into the employee's bank account. The pay period covers fourteen (14) calendar days, starting on a Sunday and ending on the second Saturday thereafter. Salaries are generally paid on the Friday following the end of the pay period. Employees can set up their direct deposit and access their pay information via Employee Self Service in MySacCounty. VACATION: Generally, vacation with pay begins at 10 days annually. With increase over a period of years, the maximum annual vacation with pay is 25 days. HOLIDAYS: 14.5 holidays per year as recognized. SICK LEAVE: Equivalent to 15 days annually, unlimited accumulation. Upon retirement, unused sick leave is converted to retirement service credit. PARENTAL LEAVE: Entitles a regular County employee, with at least one year of continuous employment, to schedule a paid parental leave of up to 160 hours upon the birth or during the process of an adoption of a minor child. Parental leave shall be approved by the employee's appointing authority, except where the granting of the parental leave request would unduly interfere with or cause severe hardship upon department operations. TUITION REIMBURSEMENT: Dependent upon union agreements, regular County employees may be eligible to receive Tuition Reimbursement. The costs for course tuition/registration fees and required books/supplies are eligible for reimbursement. Tuition reimbursement amounts may vary depending upon union agreement. RETIREMENT: Social Security and Sacramento County Employees' Retirement System coverage. HEALTH INSURANCE: The County offers a variety of health plan design options to fit individual needs. DENTAL INSURANCE: The County provides a comprehensive dental benefit program for regular full-time and part-time employees and their eligible dependents. This plan pays on a set fee schedule that varies by procedure. Any amount over the fee schedule is the employee's responsibility. The yearly maximum is $2,000 per person, not including orthodontia. The orthodontic benefit is 50% of covered charges with a lifetime maximum of $1,000 per person. LIFE INSURANCE: The County of Sacramento provides a basic life insurance benefit of $15,000 to all eligible employees at no cost. Additional coverage may be purchased through payroll deduction. DEFERRED COMPENSATION: The County offers a Deferred Compensation Program which enables employees to save in a systematic way without paying income tax on either the payroll deduction or the earned interest, prior to withdrawal. EMPLOYEE ASSISTANCE PROGRAM: The County of Sacramento provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as: Legal Advice/Difficult Decisions Marriage or Family Relationships Financial or Credit Worries/Elder Care Alcohol and Drug Abuse WELLNESS INCENTIVE PROGRAM: The County will recognize and award time off to eligible employees who maintain an excellent attendance record. FLEXIBLE SPENDING ACCOUNT: The County offers regular employees two separate Flexible Spending Accounts (FSA's). These accounts allow employees to set money aside, on a pre-tax basis via payroll deduction, to pay for medical, dental or dependent care expenses. DEPENDENT CARE REIMBURSEMENT ACCOUNT: Employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. MEDICAL REIMBURSEMENT ACCOUNT: The Medical Reimbursement Account allows pre-tax dollars to be set aside to pay for out-of-pocket expenses that are not paid by insurance or reimbursed by any other benefit plan. WORKERS' COMPENSATION: In case of injury while on the job, each employee is protected under the Workers' Compensation laws of California. SACRAMENTO CREDIT UNION: The credit union offers loan facilities and systematic saving plans through payroll deduction. SELECTION AND PLACEMENT Sacramento County encourages applications from all persons regardless of race, color, ancestry, religious creed, national origin, gender, disability, political affiliation, or age. Certain age limits may be required by law, ordinance, or Civil Service direction for specific classifications such as those identified with hazardous occupations. FOR APPLICANTS WITH DISABILITIES ONLY: Every effort is made to provide reasonable accommodations to disabled applicants such as in the selection of test sites, aides, or other equipment which permits the disabled applicants to compete in the examination process. Applicants with disabilities requesting an applicable ADA testing accommodation must complete a Reasonable Accommodation Request Form filled out and signed by the applicant and their doctor. This form must be submitted to the Disability Compliance Office, 700 H Street, Room 5720, Sacramento, CA 95814, by the cut-off date or final filing date as listed in this job announcement. Download the Reasonable Accommodation Request Form by clicking here or contact by mail or in person the Sacramento County Employment Services Division or Disability Compliance Office. MINIMUM QUALIFICATIONS: Please read carefully the "Minimum Qualifications" section of your announcement. You must meet those qualifications by the application deadline date unless otherwise specified. Your application must clearly show you meet the minimum qualifications by the application deadline date, or it will not be accepted. All statements are subject to verification. "Experience" means full-time paid experience unless the announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. PROMOTIONAL EXAMINATIONS: If the announcement indicates the examination is given on a promotional basis, candidates must hold permanent status in Sacramento County Civil Service by the application deadline date and must meet the minimum qualifications. OPEN EXAMINATIONS: Any person who meets the minimum qualifications may apply. CONTINUOUS FILING EXAMINATIONS: Applicants are eligible to reapply to and retake a continuous filing exam after 6 months from the date the previous exam results was received. ELIGIBLE LISTS: Names of qualified persons who made a passing score on an examination are entered, in order of their final grades, on an eligible list. To fill each vacancy, the hiring department will make a selection from among the top three ranks on the employment lists. EXAMINATION RATINGS: Unless otherwise stated on the announcement: To be successful, candidates must obtain a rating of at least 70% on each part of the examination. This may be an adjusted score or an arithmetic 70% of the total possible score as determined by the Director. APPEAL PROCESS: Persons who believe their applications have been improperly rejected may request the Employment Services Division to review its decision to reject the application. If the applicant desires to submit additional proof of qualifications, such proof must be received by Personnel Services not less than two (2) calendar days prior to the scheduled date for the examination. Persons who are disqualified in any phase of the examination may appeal such adverse action, in writing, to the Civil Service Commission, 700 H Street, Room 2640, Sacramento, CA 95814, telephone: (916) 874-5586 . Such appeals must be filed within thirty (30) calendar days after notice of the adverse action was mailed to the candidate. FOR MORE INFORMATION PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS (FAQs): https://personnel.saccounty.net/Pages/EmploymentServicesFAQs.aspx OTHER INFORMATION VETERAN'S PREFERENCE: Military veterans who have served during wartime shall be given preference in initial appointment to County service. Such preference shall apply, provided the veteran has first achieved a minimum passing score in the examination. The passing score of a veteran shall be annotated to indicate the veteran's score shall be regarded as 5 points or higher, OR 10 points higher for disabled veterans, only for the purpose of determining the three ranks along with which the veteran's name shall be certified. No score shall actually be changed and no new rank shall be created as a result of application of veteran's preference for certification purposes. "Disabled Veteran" means any veteran who has served during wartime and, who, as of the final filing date for an examination is declared by the United States Veterans Administration or military service department to be 10% or more disabled as a result of his/her military service. Persons claiming eligibility for disabled veteran's preference must submit to the employment office, on or before the application deadline date, a certification from the United States Veterans Administration or a military service department, dated within 1 year, which certifies the present existence of a service related disability of 10% or more, or other acceptable proof of such disability as a result of his/her military service. Persons claiming eligibility for veterans preference must submit a copy of Form DD 214 or other acceptable proof of veteran's status on or before the final filing date for the examination. For purpose of this rule "reserve" status does not constitute active duty. CITIZENSHIP OR AUTHORIZED ALIEN REQUIREMENT: As required by the Immigration Reform and Control Act, all County employees must be United States citizens or aliens lawfully authorized to work in the United States. Proof of citizenship or authorized status will be required prior to appointment. CONFLICT OF INTEREST CODE: Some County Civil Service positions are covered by financial disclosure requirements intended to identify potential conflicts of interest. CONCURRENT EMPLOYMENT: No employee may concurrently occupy more than one County position. SPECIAL SKILL QUALIFICATIONS (WHEN SPECIFIED ON THE APPLICATION): Persons who have special skills required by some (but not all) positions in a class may be certified ahead of others provided that: Such special skills are based on the duties and requirements of the positions and are in conformance with merit system and equal opportunity principles, and The certification of eligibles who possess special skills have been approved by the Civil Service Commission. PRE-EMPLOYMENT MEDICAL EXAMINATION & DRUG TESTING: The County of Sacramento is committed to maintaining a drug and alcohol free workplace. All persons selected for appointment to positions must pass a medical examination and a drug test, administered by the County at no cost to the applicant. DRIVER LICENSE: Possession of a valid California Driver License may be required for some positions. PROBATIONARY PERIOD: Regular positions are subject to a probationary period which is an extension of the selection process. Unless otherwise indicated on the announcement, the probationary period is six (6) months. AGENCY SHOP/FAIR SHARE FEE: Some positions require, as a condition of continued employment, that the person either: 1. Become a union member; 2. Pay a fair share fee to the union; or, 3. Meet specific requirements under which an equivalent amount must be paid to a charity. FINGERPRINTING AND CRIMINAL RECORD CHECKS: Fingerprinting and criminal record checks are required for some positions. Closing Date/Time: 6/5/2023 5:00 PM Pacific
Introduction THIS IS A NEW ASSEMBLED EXAMINATION. The eligible list resulting from this examination will cancel any existing list and may last approximately one year but can be extended. Applications must be in the possession of the Human Resource Services Department by 5:00:00 p.m. on the Last Day for Filing. Applications will only be accepted online. DESCRIPTION THE AGENCY The mission of Public Works is to enhance the quality of life for the people of Alameda County by providing a safe, well-maintained, and lasting public works infrastructure through accessible, responsive and effective services. Public services provided by the Alameda County Public Works Agency include flood and storm water pollution control, transportation planning and design, roadway and flood control maintenance and inspection, and construction and building inspections. The goals of the Agency are to keep roads safe and well maintained, provide the highest level of flood protection, provide service levels that optimize infrastructure life cycles, minimize deferred maintenance, ensure that development and construction adhere to applicable State and County rules, optimize disaster preparedness, response and recover, ensure that the Agency's operations and services minimize negative impacts on the environment, and sustain and advance County and Agency programs through a vital business and administrative support system. For more information about the Alameda County Public Works Agency, please visit their website at www.acgov.org/pwa . THE POSITION Under general direction, the Supervising Civil Engineer will be in charge of a major engineering, construction, maintenance or related activity; to help plan major engineering projects and to supervise the work of professional and sub-professional engineering personnel; and to do related work as required. For more detailed information about the job classification, visit: Supervising Civil Engineer (#2025) VACANCIES The current vacancies are within the following Public Works Agency (PWA) departments. However, the eligible list resulting from this recruitment may be used within PWA to fill vacancies in other divisions. CONSTRUCTION SERVICES Responsible for contract administration, construction management, and public works project inspections Additionally, the Supervising Civil Engineer in Construction Services would assist with the management of County Services Areas and the Agency's business outreach and labor compliance programs. In addition to meeting the minimum qualifications, the ideal candidate for the Supervising Civil Engineer in Construction Services will possess: Knowledge of contract administration and project management. Knowledge of field methods, practices, and construction office procedures. Knowledge and experience with the implementation of State and Federal funding provisions. Ability to direct and supervise field construction activities and staff. Ability to analyze and implement solutions to construction problems and contract issues. TRAFFIC ENGINEERING SERVICES Responsible for managing the Traffic Engineering Section, including staff and consultants; reviewing and preparing traffic engineering documents; responding to traffic engineering inquiries from the public; and providing traffic engineering support to other agency divisions. In addition to meeting the minimum qualifications, the ideal candidate for the Supervising Civil Engineer in Traffic Engineering Services will possess proven experience and knowledge of: Traffic engineering principles, practices, concepts, procedures, and methods. Traffic engineering studies, report writing, traffic impact analysis, signing and striping design, corridor mobility and long-term improvement analysis. Warrant analysis. Engineering and Traffic Surveys. Traffic signal operations (timing and coordination). Traffic engineering software and programs. Registration as a Traffic Engineer with the State of California is highly desirable. TRANSPORTATION DESIGN Responsible for advancing and implementing the delivery of the County's transportation projects in accordance with the adopted Capital Improvement Plan. In addition to meeting the minimum qualifications, the ideal candidate for the Supervising Civil Engineer in Transportation Design will possess: Knowledge of applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to area of responsibility, including ADA transition plan. Knowledge and experience with the implementation of State and Federal funding provisions. Ability to oversee and manage a variety of transportation capital improvement projects and to prepare complex engineering designs for public works projects involving streets and other public facilities. Ability to effectively represent the agency in contacts with government agencies, community groups, businesses, property owners, developers, contractors and the public and provide a high level of customer service. MINIMUM QUALIFICATIONS Either I The equivalent of one year of experience in the class of Associate Engineer, or in an equivalent or higher engineering class in the Alameda County classified service. (Non-classified includes District Attorney's Office, Hospital Authority, and the Consolidated Courts.) Or II Possession of a bachelor's degree from an accredited college or university with a major in civil engineering. AND The equivalent of two years of professional engineering experience subsequent to becoming a Registered Civil Engineer. Or III The equivalent of four years of progressively responsible, full-time professional civil engineering experience, at least two years of which were in a supervisory or administrative capacity. Certificate and License: Valid Certificate of Registration as a Civil Engineer issued by the California State Board of Registration for Civil and Professional Engineers. Possession and maintenance of a valid Class C California State Motor Vehicle Operator's license. NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS The most suitably qualified candidates will possess the following competencies: Knowledge of: Principles and practices of civil engineering. Engineering mathematics and economics, stress analysis, hydrology and hydraulic design. Methods and equipment used in engineering construction, maintenance and surveying and proper use of construction materials. Transportation engineering. Laws and policies relating to the future development of road and flood control facilities. Subdivision Map Act. County Ordinances and Guidelines. Abilities: Written Communication. Oral Communication. Decision Making. Leadership. Planning and Organization. Management Control. Budget Analysis. Flexibility. Performing under pressure. Building and maintaining positive working relationships. EXAMINATION COMPONENTS THE EXAMINATION WILL CONSIST OF THE FOLLOWING STEPS: A review of the candidates' application to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process. An oral interview which will be weighted as 100% of the candidates' final examination score. The oral interview may contain situational exercises. Candidates must attain a qualifying rating on each portion of this recruitment. WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED EXAMINATION STEPS. Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness, and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. To learn more about our recruitment and selection process, please visit the "What You Need to Know" section of our website, www.acgov.org/hrs . Selection Plan Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency: TENTATIVE SELECTION PLAN Deadline for Filing: 5:00:00 p.m., Friday, January 6, 2023 Tuesday, February 8, 2023 Friday, January 6, 2023 5:00:00 p.m., Friday, April 28, 2023 5:00:00 p.m., Monday, July 31, 2023 Review of Minimum Qualifications: By week of January 16, 2023 TBD Oral Interviews*: Week of February 13, 2023 TBD Updated 1/5/23 (eb) *The combined oral examination/hiring interview, in addition to establishing an eligibility list, may serve as the final selection interview for vacancies in this classification. WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County's Reasonable Accommodation Policy and applicable statutes. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing.Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes. For more information regarding our Reasonable Accommodation procedures, please visit our website, www.acgov.org/hrs . BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) Accidental Death and Dismemberment Insurance County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 11 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Management Paid Leave** Catastrophic Sick Leave Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. ** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave. Conclusion All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @jobaps.com, acgov.org, Noreplyalamedacountyhr@acgov.org, and Noreply@jobaps.com as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the 'My applications' button on the Current Job Openings page. Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a county recruitment. NOTE: All notices are generated through an automated email notification system. Replies to the email box Noreply@jobaps.com and Noreplyalamedacountyhr@acgov.orgare routed to an unmonitored mailbox. If you have questions, please go to our website at www.acgov.org/hrs. You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied. Erika Beams, Human Resources Analyst Human Resource Services Division, County of Alameda Email Address Link: ERIKA.BEAMS@ACGOV.ORG | Phone: 510-272-6393 www.acgov.org/hrs DISASTER SERVICE WORKER All Alameda County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY Alameda County has a diverse workforce, that is representative of the communities we serve and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment. Closing Date/Time: 7/31/2023 5:00:00 PM
May 09, 2023
Full Time
Introduction THIS IS A NEW ASSEMBLED EXAMINATION. The eligible list resulting from this examination will cancel any existing list and may last approximately one year but can be extended. Applications must be in the possession of the Human Resource Services Department by 5:00:00 p.m. on the Last Day for Filing. Applications will only be accepted online. DESCRIPTION THE AGENCY The mission of Public Works is to enhance the quality of life for the people of Alameda County by providing a safe, well-maintained, and lasting public works infrastructure through accessible, responsive and effective services. Public services provided by the Alameda County Public Works Agency include flood and storm water pollution control, transportation planning and design, roadway and flood control maintenance and inspection, and construction and building inspections. The goals of the Agency are to keep roads safe and well maintained, provide the highest level of flood protection, provide service levels that optimize infrastructure life cycles, minimize deferred maintenance, ensure that development and construction adhere to applicable State and County rules, optimize disaster preparedness, response and recover, ensure that the Agency's operations and services minimize negative impacts on the environment, and sustain and advance County and Agency programs through a vital business and administrative support system. For more information about the Alameda County Public Works Agency, please visit their website at www.acgov.org/pwa . THE POSITION Under general direction, the Supervising Civil Engineer will be in charge of a major engineering, construction, maintenance or related activity; to help plan major engineering projects and to supervise the work of professional and sub-professional engineering personnel; and to do related work as required. For more detailed information about the job classification, visit: Supervising Civil Engineer (#2025) VACANCIES The current vacancies are within the following Public Works Agency (PWA) departments. However, the eligible list resulting from this recruitment may be used within PWA to fill vacancies in other divisions. CONSTRUCTION SERVICES Responsible for contract administration, construction management, and public works project inspections Additionally, the Supervising Civil Engineer in Construction Services would assist with the management of County Services Areas and the Agency's business outreach and labor compliance programs. In addition to meeting the minimum qualifications, the ideal candidate for the Supervising Civil Engineer in Construction Services will possess: Knowledge of contract administration and project management. Knowledge of field methods, practices, and construction office procedures. Knowledge and experience with the implementation of State and Federal funding provisions. Ability to direct and supervise field construction activities and staff. Ability to analyze and implement solutions to construction problems and contract issues. TRAFFIC ENGINEERING SERVICES Responsible for managing the Traffic Engineering Section, including staff and consultants; reviewing and preparing traffic engineering documents; responding to traffic engineering inquiries from the public; and providing traffic engineering support to other agency divisions. In addition to meeting the minimum qualifications, the ideal candidate for the Supervising Civil Engineer in Traffic Engineering Services will possess proven experience and knowledge of: Traffic engineering principles, practices, concepts, procedures, and methods. Traffic engineering studies, report writing, traffic impact analysis, signing and striping design, corridor mobility and long-term improvement analysis. Warrant analysis. Engineering and Traffic Surveys. Traffic signal operations (timing and coordination). Traffic engineering software and programs. Registration as a Traffic Engineer with the State of California is highly desirable. TRANSPORTATION DESIGN Responsible for advancing and implementing the delivery of the County's transportation projects in accordance with the adopted Capital Improvement Plan. In addition to meeting the minimum qualifications, the ideal candidate for the Supervising Civil Engineer in Transportation Design will possess: Knowledge of applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to area of responsibility, including ADA transition plan. Knowledge and experience with the implementation of State and Federal funding provisions. Ability to oversee and manage a variety of transportation capital improvement projects and to prepare complex engineering designs for public works projects involving streets and other public facilities. Ability to effectively represent the agency in contacts with government agencies, community groups, businesses, property owners, developers, contractors and the public and provide a high level of customer service. MINIMUM QUALIFICATIONS Either I The equivalent of one year of experience in the class of Associate Engineer, or in an equivalent or higher engineering class in the Alameda County classified service. (Non-classified includes District Attorney's Office, Hospital Authority, and the Consolidated Courts.) Or II Possession of a bachelor's degree from an accredited college or university with a major in civil engineering. AND The equivalent of two years of professional engineering experience subsequent to becoming a Registered Civil Engineer. Or III The equivalent of four years of progressively responsible, full-time professional civil engineering experience, at least two years of which were in a supervisory or administrative capacity. Certificate and License: Valid Certificate of Registration as a Civil Engineer issued by the California State Board of Registration for Civil and Professional Engineers. Possession and maintenance of a valid Class C California State Motor Vehicle Operator's license. NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS The most suitably qualified candidates will possess the following competencies: Knowledge of: Principles and practices of civil engineering. Engineering mathematics and economics, stress analysis, hydrology and hydraulic design. Methods and equipment used in engineering construction, maintenance and surveying and proper use of construction materials. Transportation engineering. Laws and policies relating to the future development of road and flood control facilities. Subdivision Map Act. County Ordinances and Guidelines. Abilities: Written Communication. Oral Communication. Decision Making. Leadership. Planning and Organization. Management Control. Budget Analysis. Flexibility. Performing under pressure. Building and maintaining positive working relationships. EXAMINATION COMPONENTS THE EXAMINATION WILL CONSIST OF THE FOLLOWING STEPS: A review of the candidates' application to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process. An oral interview which will be weighted as 100% of the candidates' final examination score. The oral interview may contain situational exercises. Candidates must attain a qualifying rating on each portion of this recruitment. WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED EXAMINATION STEPS. Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness, and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. To learn more about our recruitment and selection process, please visit the "What You Need to Know" section of our website, www.acgov.org/hrs . Selection Plan Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency: TENTATIVE SELECTION PLAN Deadline for Filing: 5:00:00 p.m., Friday, January 6, 2023 Tuesday, February 8, 2023 Friday, January 6, 2023 5:00:00 p.m., Friday, April 28, 2023 5:00:00 p.m., Monday, July 31, 2023 Review of Minimum Qualifications: By week of January 16, 2023 TBD Oral Interviews*: Week of February 13, 2023 TBD Updated 1/5/23 (eb) *The combined oral examination/hiring interview, in addition to establishing an eligibility list, may serve as the final selection interview for vacancies in this classification. WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County's Reasonable Accommodation Policy and applicable statutes. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing.Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes. For more information regarding our Reasonable Accommodation procedures, please visit our website, www.acgov.org/hrs . BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) Accidental Death and Dismemberment Insurance County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 11 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Management Paid Leave** Catastrophic Sick Leave Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. ** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave. Conclusion All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @jobaps.com, acgov.org, Noreplyalamedacountyhr@acgov.org, and Noreply@jobaps.com as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the 'My applications' button on the Current Job Openings page. Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a county recruitment. NOTE: All notices are generated through an automated email notification system. Replies to the email box Noreply@jobaps.com and Noreplyalamedacountyhr@acgov.orgare routed to an unmonitored mailbox. If you have questions, please go to our website at www.acgov.org/hrs. You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied. Erika Beams, Human Resources Analyst Human Resource Services Division, County of Alameda Email Address Link: ERIKA.BEAMS@ACGOV.ORG | Phone: 510-272-6393 www.acgov.org/hrs DISASTER SERVICE WORKER All Alameda County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY Alameda County has a diverse workforce, that is representative of the communities we serve and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment. Closing Date/Time: 7/31/2023 5:00:00 PM
Cal State University (CSU) San Jose
1 Washington Street, San Jose, CA 95192, USA
Description: Job Summary The Assistant Director of Research Services reports to the Senior Director of Research Services. This position serves as the primary representative of the Office of Research on campus wide committees and workgroups. This position is also responsible for the administration and administrative oversight of faculty research compliance committees and ensure that the committees are operating effectively and efficiently. The Assistant Director will provide guidance and education to the committees on applicable laws, regulations, and policies. The Assistant Director oversees, guides, and assists administrative processes for faculty, staff, and students. This position will also work closely with other units across the university to assist with issues related to regulatory compliance as they arise and resolve issues of non-compliance, including ensuring that all corrective actions are taken. The Assistant Director will collect departmental KPIs and metrics, write and present annual reports and develop ad hoc reports as requested. In coordination with the Senior Director of Research Services, this position will use institutional data to identify issues, opportunities, and capabilities related to SJSU’s Research, Scholarship, and Creative Activity (RSCA) infrastructure and systems and contribute to a culture of continuous improvement. Key Responsibilities Independently responsible for the administrative oversight of faculty research compliance committees. Provide recommendations to the AVP for Research on committee staffing Ensures that committees are supported and operating effectively Ensures that committee members have up-to-date guidance and education on complex federal regulations, state law and university policies and procedures Uses strong professional judgment in resolving issues of non-compliance, legal records requests, agency inspections and other unplanned issues, working with other units such as Risk Management and University Personnel Recommends, drafts, and implements policies and procedures for relevant research administration areas Develops and implements internal controls Administer research compliance areas, including but not limited to human and animal subjects protection, responsible conduct of research, research conflict of interest (individual and institutional), biosafety, export control, allegations of research misconduct, and other areas Provides content support for training on complex federal regulations, state law and university policies and procedures to the campus community Provides support for faculty and staff regarding letters of support, biosketches, and grant-related disclosures Knowledge, Skills & Abilities Ability to interpret and apply federal and state research guidelines, policies and practices and complex sponsor requirements, recommend actions and resolve complex issues Thorough knowledge of relevant policies and procedures, including personnel, regulatory compliance, accounting, purchasing and financial management of contracts and grants Excellent customer service and public relation skills Skilled in establishing relationships with relevant regulatory agencies Ability to administer and manage compliance review boards or committees In-depth understanding of operational requirements pertaining to management and implementation of protocol processes Ability to write reports, policies, guidelines and procedures with extensive use of software tools Ability to establish rapport with people from diverse backgrounds Excellent oral, written, and interpersonal communication skills, particularly within the academic environment Sound judgment and decision-making, critical thinking, and creative problem solving Ability to interact effectively with a broad group of stakeholders both internal and external Ability to coordinate with other units to achieve results Ability to work and meet deadlines in a fast-paced environment Demonstrated effectiveness in coaching and facilitating academic research administration initiatives Ability to work and collaborate with teams from different functional units Ability to listen and synthesize information from different disciplines Required Qualifications A bachelor's degree and/or equivalent training Six (6) years of administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs Preferred Qualifications Advanced degree in related field, or at least eight total years of relevant work experience in a research or higher education-related field Experience in two (2) or more research administration fields Compensation Classification: Administrative Analyst/Specialist - Exempt III Anticipated Hiring Range: $8,334/month - $9,167/month CSU Salary Range: $6,322/month - $12,285/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: April 24, 2023 through May 14, 2023 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Closing Date/Time: Open until filled
Apr 25, 2023
Full Time
Description: Job Summary The Assistant Director of Research Services reports to the Senior Director of Research Services. This position serves as the primary representative of the Office of Research on campus wide committees and workgroups. This position is also responsible for the administration and administrative oversight of faculty research compliance committees and ensure that the committees are operating effectively and efficiently. The Assistant Director will provide guidance and education to the committees on applicable laws, regulations, and policies. The Assistant Director oversees, guides, and assists administrative processes for faculty, staff, and students. This position will also work closely with other units across the university to assist with issues related to regulatory compliance as they arise and resolve issues of non-compliance, including ensuring that all corrective actions are taken. The Assistant Director will collect departmental KPIs and metrics, write and present annual reports and develop ad hoc reports as requested. In coordination with the Senior Director of Research Services, this position will use institutional data to identify issues, opportunities, and capabilities related to SJSU’s Research, Scholarship, and Creative Activity (RSCA) infrastructure and systems and contribute to a culture of continuous improvement. Key Responsibilities Independently responsible for the administrative oversight of faculty research compliance committees. Provide recommendations to the AVP for Research on committee staffing Ensures that committees are supported and operating effectively Ensures that committee members have up-to-date guidance and education on complex federal regulations, state law and university policies and procedures Uses strong professional judgment in resolving issues of non-compliance, legal records requests, agency inspections and other unplanned issues, working with other units such as Risk Management and University Personnel Recommends, drafts, and implements policies and procedures for relevant research administration areas Develops and implements internal controls Administer research compliance areas, including but not limited to human and animal subjects protection, responsible conduct of research, research conflict of interest (individual and institutional), biosafety, export control, allegations of research misconduct, and other areas Provides content support for training on complex federal regulations, state law and university policies and procedures to the campus community Provides support for faculty and staff regarding letters of support, biosketches, and grant-related disclosures Knowledge, Skills & Abilities Ability to interpret and apply federal and state research guidelines, policies and practices and complex sponsor requirements, recommend actions and resolve complex issues Thorough knowledge of relevant policies and procedures, including personnel, regulatory compliance, accounting, purchasing and financial management of contracts and grants Excellent customer service and public relation skills Skilled in establishing relationships with relevant regulatory agencies Ability to administer and manage compliance review boards or committees In-depth understanding of operational requirements pertaining to management and implementation of protocol processes Ability to write reports, policies, guidelines and procedures with extensive use of software tools Ability to establish rapport with people from diverse backgrounds Excellent oral, written, and interpersonal communication skills, particularly within the academic environment Sound judgment and decision-making, critical thinking, and creative problem solving Ability to interact effectively with a broad group of stakeholders both internal and external Ability to coordinate with other units to achieve results Ability to work and meet deadlines in a fast-paced environment Demonstrated effectiveness in coaching and facilitating academic research administration initiatives Ability to work and collaborate with teams from different functional units Ability to listen and synthesize information from different disciplines Required Qualifications A bachelor's degree and/or equivalent training Six (6) years of administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs Preferred Qualifications Advanced degree in related field, or at least eight total years of relevant work experience in a research or higher education-related field Experience in two (2) or more research administration fields Compensation Classification: Administrative Analyst/Specialist - Exempt III Anticipated Hiring Range: $8,334/month - $9,167/month CSU Salary Range: $6,322/month - $12,285/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: April 24, 2023 through May 14, 2023 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Closing Date/Time: Open until filled