City of McKinney, TX
McKinney, Texas, United States
Summary PLEASE NOTE: This position requires at least four (4) years of experience with any combination of Police, Fire, EMS, Military or other high-volume applicable dispatch environment. If you do not currently meet this minimum requirement, you will not be eligible for this position and may be better suited for our Public Safety Communications Recruit position. WORKING FOR THE CITY OF MCKINNEY Working for the City of McKinney is more than a job. It is an opportunity to make a meaningful difference in the lives of others. It is also an opportunity to have a hand in the development of one of the fastest growing communities in the nation. In 2014, our community was named "The #1 Best Place to Live in America." Although proud of that honor, everyone on our team is committed to making McKinney an even better place to live, work and raise a family. That's why we exist. OUR CORE VALUES City of McKinney employees work hard and at a very fast pace. However, we also look after and support one another. All of us are guided by four employee-generated values - Respect, Integrity, Service, and Excellence (RISE). We are also supported by servant-based leaders who foster and support a healthy, family-oriented culture. All new employees are expected to embrace and live by our core values and commit to helping us sustain our exceptional work environment as a high performance organization. SUMMARY OF POSITION Under general supervision, receive and process requests for police, fire and emergency medical services in high stress situations; answer non-emergency and emergency 9-1-1 phone lines; dispatch and deploy public safety personnel to calls for service; operate various telecommunications equipment. Ability to Work any assigned shift (days, evenings, nights), must be willing to work holidays, weekends and overtime, as needed for scheduling purposes. Perform other assigned duties as required. All qualified applicants will be notified of the testing details via e-mail and must have a current e-mail address. The computerized testing process evaluates typing, listening, reading and multitasking ability. Applicants are not eligible to test if they have tested or failed any portion of the hiring process within the previous 6 months or if you do not meet the requirements of the new Tattoo Policy. (See tattoo policy below) Personal history statements will be distributed following successful completion of the testing process. The hiring process for candidates that complete all portions of the pre-employment screenings may take 1-4 months. (See details of the process below) Essential Functions/Knowledge, Skills, & Abilities GENERAL EXPECTATIONS FOR ALL EMPLOYEES In order for us to continue to achieve our primary function of making McKinney a better place to live, work, and raise a family, we hold these expectations for all employees. Learn and demonstrate an understanding of how team, department, and City goals are interconnected. Contribute to a positive work culture. Ability to assess his/her work performance or the work performance of the team. Contribute to the development of others and/or the working unit or overall organization. Ability and willingness to work as part of a team, to demonstrate team skills, and to perform a fair share of team responsibilities. Ability to continuously learn and develop through a mix of internal and external training opportunities, and if applicable, encourage subordinates to do the same. ESSENTIAL DUTIES AND RESPONSIBILITIES Answer multi-line, 9-11 emergency and non-emergency calls and dispatches and deploys public safety personnel to calls for service. Simultaneously listen to and comprehend both telephone and radio traffic often under loud and stressful conditions. Operate multi-channel public safety radio system. Assist with and record requests for police or fire and emergency medical services from the public and departmental personnel via telephone and radio utilizing a computer-aided dispatch system. Communicate effectively, courteously, and clearly in English, verbally and in writing; includes speaking distinctly, responding promptly, and hearing in the normal range to protect the safety of officers and the public. Communicates with hearing/speech-impaired citizens by operating specialized teletype device(s). Assign appropriate Public Safety personnel to routine and/or emergency calls for service utilizing a computer-aided dispatch system. Provide pre-arrival medical instructions following department prescribed protocol with NAED compliance. Document all activity, locations and statuses in the computer aided dispatch system for public safety personnel, quickly disseminating any additional information. Comprehend and apply city ordinances, policies and procedures. Monitors National Weather Service. Operate City Emergency Warning System and notify key personnel and other agencies in emergency operation situations. Maintain strict confidentiality of all documents, radio and phone transmissions and other sensitive information handled through the communications department. Adheres to assigned work schedule as outlined in city and department attendance policies and procedures. Drives to other City locations for meetings, etc. as required. OTHER JOB FUNCTIONS: Perform other duties as assigned or directed. KNOWLEDGE, SKILLS, ABILITIES, AND BEHAVIORS Ability to embrace and embody the City's core values of Respect, Integrity, Service, and Excellence (R.I.S.E.). Ability to communicate effectively with peers, supervisors, subordinates, and people to whom service is provided. Ability to produce desired work outcomes, including quality, quantity, and timeliness. Ability to plan and organize work, time, and resources, and if applicable, that of subordinates. Speak clearly and precisely. Analyze and evaluate emergency situations and carry out effective course of action following prescribed procedures. Work well under pressure. Exercise good judgment and make sound decisions in emergency situations. Operate computer terminals for specialized access with various automated data banks. Work in a confined area for 8+ hours and remain seated for long periods of time entering data into various computer systems on a constant basis. Simultaneously input, retrieve, and maintain information, reading from both computer screens and printouts, and operating multiple keyboards. Concentrate on assigned tasks through many distractions. Operate wide range of equipment, e.g. door monitors and locks, printers, voice recorder, intercoms, alarm panel, weather monitoring devices, television monitors, etc. Ability to consistently arrive at work on time. Ability to work holidays, weekends and nights as needed. Ability to be called in to work on short notice whenever emergent situations or weather require. Ability to work in a team environment; contribute as a team member and treat co-workers, subordinates and customers with respect. Build professional relationships with internal staff and customers. Offer flexibility and adaptability, especially during times of stress and change. Communicate effectively both orally and in writing. Required Qualifications MINIMUM QUALIFICATIONS A high school diploma or GED, plus four years' experience in a high public contact that required decision making and problem solving under stressful conditions. Prior experience in a multi-task environment involving data entry, phones and/or radio communications. Four (4) years of any combination of Police, Fire, EMS, Military or other high-volume applicable dispatch environment. Qualified applicants will be required to pass a Communications compatibility and skills testing modules which evaluate data entry/keyboarding speed (minimum 40wpm), multi-tasking, memory recall, map reading, numerical prioritization, reading comprehension, spelling, and sentence clarity. Any work related experience resulting in acceptable proficiency levels in the above Minimum Qualifications is an acceptable substitute for the above specified education and experience requirements. CERTIFICATES, LICENSES, REGISTRATIONS Must obtain, Basic Telecommunicator and NCIC/TCIC or Full Access Operator plus Emergency Medical Dispatch (EMD) within one year from hire date. CONDITIONS OF EMPLOYMENT Must pass a drug screen and background check, driving record check, polygraph, psychological assessment, and medical screen to include hearing test. Must have Class C Texas Driver's License TCOLE Intermediate Telecommunicator Certification Be able to work various shifts including nights, holidays, and weekends. DISQUALIFIERS - Criminal Background A class B conviction within the last 10 years A family violence conviction An incomplete or falsified Personal History Statement An incomplete or falsified application Conviction of any offense above a class B misdemeanor Currently on probation or under indictment for any criminal offense Discharge from the military under less than honorable conditions including: Any other characterization of service indicating bad character Bad conduct Dishonorable Other than honorable condition DISQUALIFIERS - Drug Use Illegal use of any kind within three years prior to the date of the entrance exam. Any illegal use of PCP or LSD regardless of time. Any illegal use of a felony grade substance as defined in the Texas Penal Code or Health & Safety Code, within ten years prior to the date of the entrance exam. Extensive use of any illegal drug will be considered on a case-by-case basis. Factors considered are number of times, length of usage and lifestyle improvements. DISQUALIFIERS - Driving Record A driving record that for the last three years indicates the following: Three or more moving violations Two moving violations and one preventable accident Two preventable accidents A DWI / DUI or reckless driving conviction within the last ten years Not able to obtain a class "C" Texas driver's license DISQUALIFIERS - Tattoos and/or Body Art that display the following: racism; sexism or sexually suggestive or explicit; obscenity or profane; gang or drug related; undermining City or department values; political in nature. Note: Any tattoos visible while wearing a short sleeve uniform shirt are to be covered at all times while on-duty. This includes body art, intentional scarring, branding or body mutilation. Tattoos on the following body areas are prohibited: neck head face ears hands and fingers* arms (except that which is covered) Note: Tattoos on the fingers, such as a wedding band, may be acceptable after approval by the Police Chief. Also Prohibited: Gauges (large holes in the ears); Pierced, split or forked tongue; Any foreign objects inserted under the skin on hands, neck, face and head; and/or Dental ornamentation (gold, platinum, silver or other veneer caps for the purpose of ornamentation) Teeth, whether natural, capped or veneered shall not be ornamented with designs, jewels, initials, etc. APPLICANT PROCESSING Phase 1 - Application review for minimum requirements Phase 2 - Preliminary background screening, skills testing, and compatibility testing. Preliminary Background Screening Additional information to include full name, date of birth and government identification (ex: drivers license or identification card) will be required to test in secured areas of the Public Safety Building. Skills Testing The CritiCall Skills Test evaluates data entry/keyboarding speed, multi-tasking, memory recall, map reading, numerical prioritization, reading comprehension, spelling and sentence clarity. An overall score of 80% or above is required to proceed in the hiring process. If you do not pass this portion of testing, there will be no further processing, you may re-test after a six-month waiting period. Compatibility Testing Select Inc., Compatibility Testing evaluates a candidate's suitability for the position of Communications Specialist. Compatibility tests will be scored at a later date in conjunction with the background investigation. After successful completion of the Skills testing, and completion of the compatibility testing you will be given a Personal History Statement packet to complete and return within ten days. Phase 3 - Background and Interview Process After a background investigator reviews your personal history, you will go through the following steps below. The order is determined by needs and schedules. You will only move to the next step if you pass the previous step. This portion of the process can require 2-8 weeks for completion. Preliminary PHS review and interview Thorough background investigation 2-hour Observation in Communications Oral Review Board Interview with the Communications Manager Conditional Job Offer Polygraph examination Psychological examination Medical screening Final Job REQUIRED DOCUMENTS Once the application has been submitted, the Human Resources Department will contact all qualified applicants by email with details on the testing date, time and place. Make sure your application has a valid email address listed. Once you have passed phase 2 requirements, you will need to provide copies of the following documents with your Personal History Statement, if they apply to you. Please do not submit originals as they will not be returned. If any applicable documents are missing, your application may be rejected. Birth certificate or adoption papers College Transcripts* Copy of driver's license Credit report and bankruptcy papers if applicable Divorce decree High School diploma or GED High School transcripts* Marriage license Military DD214 Proof of motor vehicle insurance Social Security card *Contact each school attended and request a certified copy of your transcripts. Each must be in an envelope sealed by the school when submitted to the Department. Send them to: McKinney Police Department Attn: Personnel / Recruiting Unit 2200 Taylor Burk Dr. McKinney, TX 75071 You will be required to provide copies of the above documents at the time your Personal History Statement is due. Please do not use originals, as they will not be returned. SELECTION PROCESS Submitted applications will be reviewed with emphasis placed on an individual's qualifications and overall experience in the areas directly related to the job function. The applicants who possess the potential to meet our needs will be invited for an interview. The selected candidate will be subject to a background investigation and drug screening. Expected Duration- The current external job posting will remain on the McKinney Website for the duration indicated on the posting. Upon closing the process to fill the position will begin immediately and is expected to take approximately six weeks. Reapplication Process- All applicants who are not notified of a permanent disqualification may immediately re-apply for this position when posted by the City of McKinney. Physical Demands/Supplemental PHYSICAL DEMANDS Tasks involve exerting up to ten (10) pounds of force and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. WORK ENVIRONMENT Work takes place in a relatively safe, secure, and stable environment with periods where errors can lead to significant physical consequences. The above statements describe the general nature and level of work being performed as of the date of preparation and approval. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of the position. Employees holding this position will be required to perform any other job-related duties as requested by management. The job description does not constitute an employment agreement between the employer and employee, and all requirements are subject to possible modification to reasonably accommodate individuals with disabilities. The City of McKinney is an equal opportunity employer (EOE) committed to an alcohol / drug free workplace and to providing equal opportunities regardless of age, race, color, gender, religion, national origin, marital status, veteran status, disability or any other legally protected status. Closing Date/Time: Continuous
Feb 10, 2021
Full Time
Summary PLEASE NOTE: This position requires at least four (4) years of experience with any combination of Police, Fire, EMS, Military or other high-volume applicable dispatch environment. If you do not currently meet this minimum requirement, you will not be eligible for this position and may be better suited for our Public Safety Communications Recruit position. WORKING FOR THE CITY OF MCKINNEY Working for the City of McKinney is more than a job. It is an opportunity to make a meaningful difference in the lives of others. It is also an opportunity to have a hand in the development of one of the fastest growing communities in the nation. In 2014, our community was named "The #1 Best Place to Live in America." Although proud of that honor, everyone on our team is committed to making McKinney an even better place to live, work and raise a family. That's why we exist. OUR CORE VALUES City of McKinney employees work hard and at a very fast pace. However, we also look after and support one another. All of us are guided by four employee-generated values - Respect, Integrity, Service, and Excellence (RISE). We are also supported by servant-based leaders who foster and support a healthy, family-oriented culture. All new employees are expected to embrace and live by our core values and commit to helping us sustain our exceptional work environment as a high performance organization. SUMMARY OF POSITION Under general supervision, receive and process requests for police, fire and emergency medical services in high stress situations; answer non-emergency and emergency 9-1-1 phone lines; dispatch and deploy public safety personnel to calls for service; operate various telecommunications equipment. Ability to Work any assigned shift (days, evenings, nights), must be willing to work holidays, weekends and overtime, as needed for scheduling purposes. Perform other assigned duties as required. All qualified applicants will be notified of the testing details via e-mail and must have a current e-mail address. The computerized testing process evaluates typing, listening, reading and multitasking ability. Applicants are not eligible to test if they have tested or failed any portion of the hiring process within the previous 6 months or if you do not meet the requirements of the new Tattoo Policy. (See tattoo policy below) Personal history statements will be distributed following successful completion of the testing process. The hiring process for candidates that complete all portions of the pre-employment screenings may take 1-4 months. (See details of the process below) Essential Functions/Knowledge, Skills, & Abilities GENERAL EXPECTATIONS FOR ALL EMPLOYEES In order for us to continue to achieve our primary function of making McKinney a better place to live, work, and raise a family, we hold these expectations for all employees. Learn and demonstrate an understanding of how team, department, and City goals are interconnected. Contribute to a positive work culture. Ability to assess his/her work performance or the work performance of the team. Contribute to the development of others and/or the working unit or overall organization. Ability and willingness to work as part of a team, to demonstrate team skills, and to perform a fair share of team responsibilities. Ability to continuously learn and develop through a mix of internal and external training opportunities, and if applicable, encourage subordinates to do the same. ESSENTIAL DUTIES AND RESPONSIBILITIES Answer multi-line, 9-11 emergency and non-emergency calls and dispatches and deploys public safety personnel to calls for service. Simultaneously listen to and comprehend both telephone and radio traffic often under loud and stressful conditions. Operate multi-channel public safety radio system. Assist with and record requests for police or fire and emergency medical services from the public and departmental personnel via telephone and radio utilizing a computer-aided dispatch system. Communicate effectively, courteously, and clearly in English, verbally and in writing; includes speaking distinctly, responding promptly, and hearing in the normal range to protect the safety of officers and the public. Communicates with hearing/speech-impaired citizens by operating specialized teletype device(s). Assign appropriate Public Safety personnel to routine and/or emergency calls for service utilizing a computer-aided dispatch system. Provide pre-arrival medical instructions following department prescribed protocol with NAED compliance. Document all activity, locations and statuses in the computer aided dispatch system for public safety personnel, quickly disseminating any additional information. Comprehend and apply city ordinances, policies and procedures. Monitors National Weather Service. Operate City Emergency Warning System and notify key personnel and other agencies in emergency operation situations. Maintain strict confidentiality of all documents, radio and phone transmissions and other sensitive information handled through the communications department. Adheres to assigned work schedule as outlined in city and department attendance policies and procedures. Drives to other City locations for meetings, etc. as required. OTHER JOB FUNCTIONS: Perform other duties as assigned or directed. KNOWLEDGE, SKILLS, ABILITIES, AND BEHAVIORS Ability to embrace and embody the City's core values of Respect, Integrity, Service, and Excellence (R.I.S.E.). Ability to communicate effectively with peers, supervisors, subordinates, and people to whom service is provided. Ability to produce desired work outcomes, including quality, quantity, and timeliness. Ability to plan and organize work, time, and resources, and if applicable, that of subordinates. Speak clearly and precisely. Analyze and evaluate emergency situations and carry out effective course of action following prescribed procedures. Work well under pressure. Exercise good judgment and make sound decisions in emergency situations. Operate computer terminals for specialized access with various automated data banks. Work in a confined area for 8+ hours and remain seated for long periods of time entering data into various computer systems on a constant basis. Simultaneously input, retrieve, and maintain information, reading from both computer screens and printouts, and operating multiple keyboards. Concentrate on assigned tasks through many distractions. Operate wide range of equipment, e.g. door monitors and locks, printers, voice recorder, intercoms, alarm panel, weather monitoring devices, television monitors, etc. Ability to consistently arrive at work on time. Ability to work holidays, weekends and nights as needed. Ability to be called in to work on short notice whenever emergent situations or weather require. Ability to work in a team environment; contribute as a team member and treat co-workers, subordinates and customers with respect. Build professional relationships with internal staff and customers. Offer flexibility and adaptability, especially during times of stress and change. Communicate effectively both orally and in writing. Required Qualifications MINIMUM QUALIFICATIONS A high school diploma or GED, plus four years' experience in a high public contact that required decision making and problem solving under stressful conditions. Prior experience in a multi-task environment involving data entry, phones and/or radio communications. Four (4) years of any combination of Police, Fire, EMS, Military or other high-volume applicable dispatch environment. Qualified applicants will be required to pass a Communications compatibility and skills testing modules which evaluate data entry/keyboarding speed (minimum 40wpm), multi-tasking, memory recall, map reading, numerical prioritization, reading comprehension, spelling, and sentence clarity. Any work related experience resulting in acceptable proficiency levels in the above Minimum Qualifications is an acceptable substitute for the above specified education and experience requirements. CERTIFICATES, LICENSES, REGISTRATIONS Must obtain, Basic Telecommunicator and NCIC/TCIC or Full Access Operator plus Emergency Medical Dispatch (EMD) within one year from hire date. CONDITIONS OF EMPLOYMENT Must pass a drug screen and background check, driving record check, polygraph, psychological assessment, and medical screen to include hearing test. Must have Class C Texas Driver's License TCOLE Intermediate Telecommunicator Certification Be able to work various shifts including nights, holidays, and weekends. DISQUALIFIERS - Criminal Background A class B conviction within the last 10 years A family violence conviction An incomplete or falsified Personal History Statement An incomplete or falsified application Conviction of any offense above a class B misdemeanor Currently on probation or under indictment for any criminal offense Discharge from the military under less than honorable conditions including: Any other characterization of service indicating bad character Bad conduct Dishonorable Other than honorable condition DISQUALIFIERS - Drug Use Illegal use of any kind within three years prior to the date of the entrance exam. Any illegal use of PCP or LSD regardless of time. Any illegal use of a felony grade substance as defined in the Texas Penal Code or Health & Safety Code, within ten years prior to the date of the entrance exam. Extensive use of any illegal drug will be considered on a case-by-case basis. Factors considered are number of times, length of usage and lifestyle improvements. DISQUALIFIERS - Driving Record A driving record that for the last three years indicates the following: Three or more moving violations Two moving violations and one preventable accident Two preventable accidents A DWI / DUI or reckless driving conviction within the last ten years Not able to obtain a class "C" Texas driver's license DISQUALIFIERS - Tattoos and/or Body Art that display the following: racism; sexism or sexually suggestive or explicit; obscenity or profane; gang or drug related; undermining City or department values; political in nature. Note: Any tattoos visible while wearing a short sleeve uniform shirt are to be covered at all times while on-duty. This includes body art, intentional scarring, branding or body mutilation. Tattoos on the following body areas are prohibited: neck head face ears hands and fingers* arms (except that which is covered) Note: Tattoos on the fingers, such as a wedding band, may be acceptable after approval by the Police Chief. Also Prohibited: Gauges (large holes in the ears); Pierced, split or forked tongue; Any foreign objects inserted under the skin on hands, neck, face and head; and/or Dental ornamentation (gold, platinum, silver or other veneer caps for the purpose of ornamentation) Teeth, whether natural, capped or veneered shall not be ornamented with designs, jewels, initials, etc. APPLICANT PROCESSING Phase 1 - Application review for minimum requirements Phase 2 - Preliminary background screening, skills testing, and compatibility testing. Preliminary Background Screening Additional information to include full name, date of birth and government identification (ex: drivers license or identification card) will be required to test in secured areas of the Public Safety Building. Skills Testing The CritiCall Skills Test evaluates data entry/keyboarding speed, multi-tasking, memory recall, map reading, numerical prioritization, reading comprehension, spelling and sentence clarity. An overall score of 80% or above is required to proceed in the hiring process. If you do not pass this portion of testing, there will be no further processing, you may re-test after a six-month waiting period. Compatibility Testing Select Inc., Compatibility Testing evaluates a candidate's suitability for the position of Communications Specialist. Compatibility tests will be scored at a later date in conjunction with the background investigation. After successful completion of the Skills testing, and completion of the compatibility testing you will be given a Personal History Statement packet to complete and return within ten days. Phase 3 - Background and Interview Process After a background investigator reviews your personal history, you will go through the following steps below. The order is determined by needs and schedules. You will only move to the next step if you pass the previous step. This portion of the process can require 2-8 weeks for completion. Preliminary PHS review and interview Thorough background investigation 2-hour Observation in Communications Oral Review Board Interview with the Communications Manager Conditional Job Offer Polygraph examination Psychological examination Medical screening Final Job REQUIRED DOCUMENTS Once the application has been submitted, the Human Resources Department will contact all qualified applicants by email with details on the testing date, time and place. Make sure your application has a valid email address listed. Once you have passed phase 2 requirements, you will need to provide copies of the following documents with your Personal History Statement, if they apply to you. Please do not submit originals as they will not be returned. If any applicable documents are missing, your application may be rejected. Birth certificate or adoption papers College Transcripts* Copy of driver's license Credit report and bankruptcy papers if applicable Divorce decree High School diploma or GED High School transcripts* Marriage license Military DD214 Proof of motor vehicle insurance Social Security card *Contact each school attended and request a certified copy of your transcripts. Each must be in an envelope sealed by the school when submitted to the Department. Send them to: McKinney Police Department Attn: Personnel / Recruiting Unit 2200 Taylor Burk Dr. McKinney, TX 75071 You will be required to provide copies of the above documents at the time your Personal History Statement is due. Please do not use originals, as they will not be returned. SELECTION PROCESS Submitted applications will be reviewed with emphasis placed on an individual's qualifications and overall experience in the areas directly related to the job function. The applicants who possess the potential to meet our needs will be invited for an interview. The selected candidate will be subject to a background investigation and drug screening. Expected Duration- The current external job posting will remain on the McKinney Website for the duration indicated on the posting. Upon closing the process to fill the position will begin immediately and is expected to take approximately six weeks. Reapplication Process- All applicants who are not notified of a permanent disqualification may immediately re-apply for this position when posted by the City of McKinney. Physical Demands/Supplemental PHYSICAL DEMANDS Tasks involve exerting up to ten (10) pounds of force and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. WORK ENVIRONMENT Work takes place in a relatively safe, secure, and stable environment with periods where errors can lead to significant physical consequences. The above statements describe the general nature and level of work being performed as of the date of preparation and approval. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of the position. Employees holding this position will be required to perform any other job-related duties as requested by management. The job description does not constitute an employment agreement between the employer and employee, and all requirements are subject to possible modification to reasonably accommodate individuals with disabilities. The City of McKinney is an equal opportunity employer (EOE) committed to an alcohol / drug free workplace and to providing equal opportunities regardless of age, race, color, gender, religion, national origin, marital status, veteran status, disability or any other legally protected status. Closing Date/Time: Continuous
Cal State University (CSU) Monterey Bay
100 Campus Center, Seaside, CA 93955, USA
Description: Apply Today! Open until filled. Application Screening Begins: Monday, January 4, 2021 Powered by an inspiring Founding Vision Statement, California State University, Monterey Bay ( WWW.CSUMB.EDU ) is a comprehensive, mid-sized four-year university whose staff and faculty help transform student lives by emphasizing project-based learning, requiring service learning, and promoting multicultural and global perspectives on and beyond the campus community. CSUMB is both an MSI and HSI and has a vibrant, diverse student body of nearly 7000 students and growing. Our faculty and staff, many of whom live in campus housing, appreciate living and working about one mile from the shores of the beautiful Monterey Bay. As one of the 23 campuses in the California State University (CSU) system, we offer excellent benefits, including housing, and competitive salaries for our faculty and staff. During our 25th Silver Anniversary Celebration in 2019-20, we will complete two major building projects: the College of Arts, Humanities and Social Sciences and the Student Union. By 2030, CSUMB's sustainability initiative is to be carbon neutral. PURPOSE : Under the general direction of the Director of Communications & Marketing, the Multimedia Content & Communications Specialist serves as the first point-of-contact for University Communication's creative team for photography, videography and publishing projects and is a key support member for design and layout activities. The Specialist assists in maintaining the university's print and digital publications and collateral while primarily creating and maintaining visual, design and layout of assets in print and digital form for a verity of internal campus clients and university marketing materials. Also, performs a variety of administrative and technical duties such as assists with brand cohesion activities, maintains databases and archive of assets, utilizes graphic design skills to create assets and layout publications, copywriting of content, editing/proofreading content submitted by others, and coordinates the content elements of a product. ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following : Utilizes graphic design, layout, web design, photography and videography skills to create content elements and finished products in print and digital mediums. Creates rich content that blends on/off life publication with other content to enhance the reader/user experience and understating of university stories, messages, and services. Creates, curates, produces, posts and publishes information (including written content, graphics design, photos and videos) that keep the community abreast of current CSUMB news, happenings and events, that are on brand and message for the University in order to reach goals and objectives (includes the creation of a mix of promotional, collateral, advertising, and other materials). Creates and distributes marketing content including invitations, publications, web content and email. Content creation includes writing copy, editing, correcting and sizing photos, web objects and editing HTML snippets and tags to fix display issues and create desired content design. Troubleshoots and corrects web content display errors, managers navigation structure, reviews analytics, display and accessibility issues and broken link reports to correct problems and maximize user experience. Assigns, tracks and coordinates complex projects for publication content through production using work-flow processing tools and project management strategies. Ensures all stakeholders meet established and agreed-upon deadlines. Oversees publications project schedules, monitors budgets and anticipates deadlines and approvals. Revises schedules as needed. Conducts regular status meetings. Works with job owners to gather and approve content. Archives finished projects in accordance with records retention schedules and customary practices. Creates and maintains reports. Manages university brand elements and requests for brand utilization recommends and creates solutions for out-of-brand materials in print and digital formats. Assists in the maintenance, documentation, and evolution of the university brand standards. Other Functions : Works with print and broadcast media to book advertising and follow media schedules. Works with printers and contractors to create finished products that meet standards. Performs other job-related duties and special projects as assigned and performs duties for content creation. KNOWLEDGE, SKILLS, AND ABILITIES : Knowledge: Working knowledge of and ability to apply standard theories, practices, principles and techniques related to communications in the public affairs, media, marketing, and/or sports information areas. Thorough knowledge of and ability to use effectively media outlets including planning media coverage and media publicity campaigns for the university and events. Thorough knowledge of web communication techniques, vehicles and formats. Working knowledge of copyright and other applicable laws pertaining to publications and the media. Knowledge of interview techniques and the ability to define and deliver media messages. Working knowledge of marketing and research techniques and methods. Working knowledge of applicable software packages. Skills: Strong story development and journalistic writing skills, as well as advanced editorial skills. Exceptional interpersonal skills, including strong public speaking, listening and interpretive skills. Strong writing and editing skills to quickly produce clear and concise standard documents for internal and external publication. Ability to: to build and manage more sophisticated media contacts; effectively use web technology to achieve communication goals; analyze and select pertinent facts and integrate them into communication vehicles; apply market research to identify communication needs and target audiences; provide lead work direction; appropriately handle sensitive and confidential information. Demonstrated ability to keep abreast of campus events and subject matter expertise in relation to current events to identify and capitalize on media opportunities that will promote the university and increase positive media coverage. MINIMUM QUALIFICATIONS : Entry to this classification requires knowledge of the fundamentals of public affairs and/or media relations, and/or some exposure to marketing and marketing research. This background normally is obtained through a college degree, which includes relevant coursework in the field, and up to two years of related professional or technical experience. In addition, strong written and verbal communication skills with a solid foundation in grammar, spelling, and the composition of various communication vehicles are essential to initial entry to this classification. SPECIALIZED SKILLS : Able to design visual and multimedia elements in a verity of platforms for both on and off line publication and dissemination. Advanced knowledge of design principals for print and digital mediums. Advanced knowledge to capture, edit, adjust, and publish moving and still images - ability to create final products form non-linier content acquisition methods. Strong proofreading skills with a thorough knowledge of leading style guide manuals. Outstanding time management skills; ability to coordinate logistics and execute all project details with an awareness of deadlines and attention to detail. Skills and flexibility to work cooperatively as a team member in a busy office. Experience as a social media and web marketing contributor in a fast-paced environment. Ability to create and manage marketing and messaging campaigns around using standard tools, tactics, and principles. Experience analyzing analytics and making both quantitative and qualitative assessments. Able to manage a team of student assistants for content acquisition and creation. Working knowledge of social media management systems (e.g. Hootsuite). Working knowledge of image processing (e.g. Lightroom), graphic design (e.g. Photoshop, Illustrator) and video post-production (e.g. Premier). Working knowledge of HTML, able to correct display issues. Working knowledge of web contact management systems (e.g. Terminal Four). Working knowledge of email marketing systems (e.g. Salesforce Marketing Cloud). Proven ability to learn new systems in a fast-paced environment. Ability to work under the pressure of tight deadlines. Advanced proficiency with of cloud computing, productivity and collaboration tools (e.g. Google Apps). PREFERRED QUALIFICATIONS/DESIRABLE EXPERIENCE : Working knowledge of agency project management software (e.g. Wrike). Technical fluency with Microsoft Office Professional Suite; Google G-Suite; Oracle-PeopleSoft/ Common Management System or equivalent information systems; drives; and internet browsers. Highly desirable : Demonstrated understanding of and commitment to CSUMB's Founding Vision Statement . SPECIAL CONDITIONS OF EMPLOYMENT & POSITION DESIGNATIONS : All offers of employment are contingent upon the successful completion of a background check (including a criminal records check). The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position will have a duty to report to the Campus Title IX Officer information pertaining to victims of sex discrimination, sexual harassment, sexual misconduct, dating/domestic violence, and stalking as required by CSU Executive Order 1095. Must possess and maintain a valid license to drive in the State of California, pass the Defensive Training Class, and be insurable under the University's liability coverage. May require occasional evenings and/or weekend work. PHYSICAL ENVIRONMENT : Office environment with standard equipment and tasks. Position requires working at a computer and desk for extended periods of time. Requires travel between campus offices and off-campus locations. POSITION INFORMATION : Type of Appointment: Full-Time, Probationary Collective Bargaining Unit: Clerical & Administrative Support Services (CSUEU) Anticipated Campus Hiring Salary: Low $4,000's/month CSU Salary Range FLSA Status: Exempt CSUMB offers a premium benefit package that includes outstanding vacation, health, dental & vision plans; a fee waiver education program; membership in the California Public Employees Retirement System (CalPERS); and 14 paid holidays a year. For more information, visit: CSU Benefits R09 . Additionally, University Corporation at CSU Monterey Bay provides access to affordable campus housing based on availability, visit: Employee Housing . APPLICATION PROCEDURE : For full consideration, applicants must complete the required online application prior to the priority screen date found at csumb.edu/jobs . Application submissions received after the application screening date will be reviewed at the discretion of the University. Materials submitted become the property of CSUMB and will not be returned. CSUMB is not a sponsoring agency for staff or management positions. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting University Personnel at (831) 582-3389. All employees must be eligible for employment in the U.S. GENERAL INFORMATION : CSUMB hires only individuals lawfully authorized to work in the United States and is an E-Verify employer. In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State University, Monterey Bay Annual Security and Fire Safety Report is available at: https://csumb.edu/clery CSUMB is a smoke and tobacco-free campus. AFFIRMATIVE ACTION / EQUAL OPPORTUNITY EMPLOYER : CSUMB is an Equal Opportunity Affirmative Action employer. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, gender, gender identity or expression, sexual orientation, genetic information, medical condition, pregnancy, marital status, veteran status, or disability. Closing Date/Time: Open until filled
Dec 11, 2020
Full Time
Description: Apply Today! Open until filled. Application Screening Begins: Monday, January 4, 2021 Powered by an inspiring Founding Vision Statement, California State University, Monterey Bay ( WWW.CSUMB.EDU ) is a comprehensive, mid-sized four-year university whose staff and faculty help transform student lives by emphasizing project-based learning, requiring service learning, and promoting multicultural and global perspectives on and beyond the campus community. CSUMB is both an MSI and HSI and has a vibrant, diverse student body of nearly 7000 students and growing. Our faculty and staff, many of whom live in campus housing, appreciate living and working about one mile from the shores of the beautiful Monterey Bay. As one of the 23 campuses in the California State University (CSU) system, we offer excellent benefits, including housing, and competitive salaries for our faculty and staff. During our 25th Silver Anniversary Celebration in 2019-20, we will complete two major building projects: the College of Arts, Humanities and Social Sciences and the Student Union. By 2030, CSUMB's sustainability initiative is to be carbon neutral. PURPOSE : Under the general direction of the Director of Communications & Marketing, the Multimedia Content & Communications Specialist serves as the first point-of-contact for University Communication's creative team for photography, videography and publishing projects and is a key support member for design and layout activities. The Specialist assists in maintaining the university's print and digital publications and collateral while primarily creating and maintaining visual, design and layout of assets in print and digital form for a verity of internal campus clients and university marketing materials. Also, performs a variety of administrative and technical duties such as assists with brand cohesion activities, maintains databases and archive of assets, utilizes graphic design skills to create assets and layout publications, copywriting of content, editing/proofreading content submitted by others, and coordinates the content elements of a product. ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following : Utilizes graphic design, layout, web design, photography and videography skills to create content elements and finished products in print and digital mediums. Creates rich content that blends on/off life publication with other content to enhance the reader/user experience and understating of university stories, messages, and services. Creates, curates, produces, posts and publishes information (including written content, graphics design, photos and videos) that keep the community abreast of current CSUMB news, happenings and events, that are on brand and message for the University in order to reach goals and objectives (includes the creation of a mix of promotional, collateral, advertising, and other materials). Creates and distributes marketing content including invitations, publications, web content and email. Content creation includes writing copy, editing, correcting and sizing photos, web objects and editing HTML snippets and tags to fix display issues and create desired content design. Troubleshoots and corrects web content display errors, managers navigation structure, reviews analytics, display and accessibility issues and broken link reports to correct problems and maximize user experience. Assigns, tracks and coordinates complex projects for publication content through production using work-flow processing tools and project management strategies. Ensures all stakeholders meet established and agreed-upon deadlines. Oversees publications project schedules, monitors budgets and anticipates deadlines and approvals. Revises schedules as needed. Conducts regular status meetings. Works with job owners to gather and approve content. Archives finished projects in accordance with records retention schedules and customary practices. Creates and maintains reports. Manages university brand elements and requests for brand utilization recommends and creates solutions for out-of-brand materials in print and digital formats. Assists in the maintenance, documentation, and evolution of the university brand standards. Other Functions : Works with print and broadcast media to book advertising and follow media schedules. Works with printers and contractors to create finished products that meet standards. Performs other job-related duties and special projects as assigned and performs duties for content creation. KNOWLEDGE, SKILLS, AND ABILITIES : Knowledge: Working knowledge of and ability to apply standard theories, practices, principles and techniques related to communications in the public affairs, media, marketing, and/or sports information areas. Thorough knowledge of and ability to use effectively media outlets including planning media coverage and media publicity campaigns for the university and events. Thorough knowledge of web communication techniques, vehicles and formats. Working knowledge of copyright and other applicable laws pertaining to publications and the media. Knowledge of interview techniques and the ability to define and deliver media messages. Working knowledge of marketing and research techniques and methods. Working knowledge of applicable software packages. Skills: Strong story development and journalistic writing skills, as well as advanced editorial skills. Exceptional interpersonal skills, including strong public speaking, listening and interpretive skills. Strong writing and editing skills to quickly produce clear and concise standard documents for internal and external publication. Ability to: to build and manage more sophisticated media contacts; effectively use web technology to achieve communication goals; analyze and select pertinent facts and integrate them into communication vehicles; apply market research to identify communication needs and target audiences; provide lead work direction; appropriately handle sensitive and confidential information. Demonstrated ability to keep abreast of campus events and subject matter expertise in relation to current events to identify and capitalize on media opportunities that will promote the university and increase positive media coverage. MINIMUM QUALIFICATIONS : Entry to this classification requires knowledge of the fundamentals of public affairs and/or media relations, and/or some exposure to marketing and marketing research. This background normally is obtained through a college degree, which includes relevant coursework in the field, and up to two years of related professional or technical experience. In addition, strong written and verbal communication skills with a solid foundation in grammar, spelling, and the composition of various communication vehicles are essential to initial entry to this classification. SPECIALIZED SKILLS : Able to design visual and multimedia elements in a verity of platforms for both on and off line publication and dissemination. Advanced knowledge of design principals for print and digital mediums. Advanced knowledge to capture, edit, adjust, and publish moving and still images - ability to create final products form non-linier content acquisition methods. Strong proofreading skills with a thorough knowledge of leading style guide manuals. Outstanding time management skills; ability to coordinate logistics and execute all project details with an awareness of deadlines and attention to detail. Skills and flexibility to work cooperatively as a team member in a busy office. Experience as a social media and web marketing contributor in a fast-paced environment. Ability to create and manage marketing and messaging campaigns around using standard tools, tactics, and principles. Experience analyzing analytics and making both quantitative and qualitative assessments. Able to manage a team of student assistants for content acquisition and creation. Working knowledge of social media management systems (e.g. Hootsuite). Working knowledge of image processing (e.g. Lightroom), graphic design (e.g. Photoshop, Illustrator) and video post-production (e.g. Premier). Working knowledge of HTML, able to correct display issues. Working knowledge of web contact management systems (e.g. Terminal Four). Working knowledge of email marketing systems (e.g. Salesforce Marketing Cloud). Proven ability to learn new systems in a fast-paced environment. Ability to work under the pressure of tight deadlines. Advanced proficiency with of cloud computing, productivity and collaboration tools (e.g. Google Apps). PREFERRED QUALIFICATIONS/DESIRABLE EXPERIENCE : Working knowledge of agency project management software (e.g. Wrike). Technical fluency with Microsoft Office Professional Suite; Google G-Suite; Oracle-PeopleSoft/ Common Management System or equivalent information systems; drives; and internet browsers. Highly desirable : Demonstrated understanding of and commitment to CSUMB's Founding Vision Statement . SPECIAL CONDITIONS OF EMPLOYMENT & POSITION DESIGNATIONS : All offers of employment are contingent upon the successful completion of a background check (including a criminal records check). The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position will have a duty to report to the Campus Title IX Officer information pertaining to victims of sex discrimination, sexual harassment, sexual misconduct, dating/domestic violence, and stalking as required by CSU Executive Order 1095. Must possess and maintain a valid license to drive in the State of California, pass the Defensive Training Class, and be insurable under the University's liability coverage. May require occasional evenings and/or weekend work. PHYSICAL ENVIRONMENT : Office environment with standard equipment and tasks. Position requires working at a computer and desk for extended periods of time. Requires travel between campus offices and off-campus locations. POSITION INFORMATION : Type of Appointment: Full-Time, Probationary Collective Bargaining Unit: Clerical & Administrative Support Services (CSUEU) Anticipated Campus Hiring Salary: Low $4,000's/month CSU Salary Range FLSA Status: Exempt CSUMB offers a premium benefit package that includes outstanding vacation, health, dental & vision plans; a fee waiver education program; membership in the California Public Employees Retirement System (CalPERS); and 14 paid holidays a year. For more information, visit: CSU Benefits R09 . Additionally, University Corporation at CSU Monterey Bay provides access to affordable campus housing based on availability, visit: Employee Housing . APPLICATION PROCEDURE : For full consideration, applicants must complete the required online application prior to the priority screen date found at csumb.edu/jobs . Application submissions received after the application screening date will be reviewed at the discretion of the University. Materials submitted become the property of CSUMB and will not be returned. CSUMB is not a sponsoring agency for staff or management positions. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting University Personnel at (831) 582-3389. All employees must be eligible for employment in the U.S. GENERAL INFORMATION : CSUMB hires only individuals lawfully authorized to work in the United States and is an E-Verify employer. In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State University, Monterey Bay Annual Security and Fire Safety Report is available at: https://csumb.edu/clery CSUMB is a smoke and tobacco-free campus. AFFIRMATIVE ACTION / EQUAL OPPORTUNITY EMPLOYER : CSUMB is an Equal Opportunity Affirmative Action employer. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, gender, gender identity or expression, sexual orientation, genetic information, medical condition, pregnancy, marital status, veteran status, or disability. Closing Date/Time: Open until filled
City of Grand Prairie, TX
Grand Prairie, Texas, United States
Job Summary Make a Difference - Save lives as a First Responder in 9-1-1 Do you have a passion for helping your fellow man? Do you crave a career that is fulfilling and purposeful? Are you looking for an opportunity, where you can truly make a difference in the lives of others? If you answered YES to these questions, you could be the perfect fit for Grand Prairie Emergency Communications Center. We are continually seeking diverse, highly motivated, committed individuals who seek to enhance the lives of others, through service. What it takes to make the team You must display a positive, upbeat, team focused attitude You must be able to work calmly under pressure, while making time-sensitive decisions To achieve daily success, you must be able to work well as part of a team Being solution oriented and open to innovation We work in a fast paced environment, being able to adapt to change quickly, is definitely a necessity Achieving and maintaining excellence takes feedback, so you must be comfortable with receiving constant feedback on your performance You must be dependable, as the success of our team depends on it Essential Job Functions Essential Job Functions Skillfully respond, in tandem, with Police and Fire teams, to requests from the community Utilizing telephone, radio and computer systems to communicate with our community and other first responders Prioritize emergency and non-emergency request for assistance Make quick decisions in emergency situations in the interest our community members and other first responders Perform general clerical and support duties, relative to Public Safety Our Schedule We operate 24 hours a day, 7 days a week, including holidays, weekends, so flexibility in your schedule is a must After graduating the Communications Academy, you will be assigned to 1 of 4 teams, working a 12 hour shift that meets the needs of the Emergency Communications Center The benefits of working for the City of Grand Prairie Emergency Communications Center A competitive pay, starting at $19.08/hour Lateral Pay Opportunities 3 to 4 days off per week Endless opportunities for skill advancement and training 2 to 1 match into Texas Municipal Retirement System Great Medical, Dental and Vision Insurance Paid Time off Stable work environment Tuition Reimbursement Certification Pay Minimum Qualifications Minimum Qualifications This position requires access to Criminal Justice Information & due to CJIS/FBI policy, applicants must be a U.S. Citizen Minimum of 1 year customer service experience Valid Texas Driver's License Must be at least 18 years of age Work requires knowledge necessary to understand basic operational, technical, reading, math and/or office processes. Level of knowledge equivalent to four years of high school or GED equivalency Ability to read, write and speak English fluently Ability to type at least 35 words per minute on a computer keyboard Additional Information Candidate will be required to pass pre-employment screening which includes drug screen, polygraph, psychological, and background investigation. Closing Date/Time: 3/26/2021 5:00 PM Central
Mar 03, 2021
Full Time
Job Summary Make a Difference - Save lives as a First Responder in 9-1-1 Do you have a passion for helping your fellow man? Do you crave a career that is fulfilling and purposeful? Are you looking for an opportunity, where you can truly make a difference in the lives of others? If you answered YES to these questions, you could be the perfect fit for Grand Prairie Emergency Communications Center. We are continually seeking diverse, highly motivated, committed individuals who seek to enhance the lives of others, through service. What it takes to make the team You must display a positive, upbeat, team focused attitude You must be able to work calmly under pressure, while making time-sensitive decisions To achieve daily success, you must be able to work well as part of a team Being solution oriented and open to innovation We work in a fast paced environment, being able to adapt to change quickly, is definitely a necessity Achieving and maintaining excellence takes feedback, so you must be comfortable with receiving constant feedback on your performance You must be dependable, as the success of our team depends on it Essential Job Functions Essential Job Functions Skillfully respond, in tandem, with Police and Fire teams, to requests from the community Utilizing telephone, radio and computer systems to communicate with our community and other first responders Prioritize emergency and non-emergency request for assistance Make quick decisions in emergency situations in the interest our community members and other first responders Perform general clerical and support duties, relative to Public Safety Our Schedule We operate 24 hours a day, 7 days a week, including holidays, weekends, so flexibility in your schedule is a must After graduating the Communications Academy, you will be assigned to 1 of 4 teams, working a 12 hour shift that meets the needs of the Emergency Communications Center The benefits of working for the City of Grand Prairie Emergency Communications Center A competitive pay, starting at $19.08/hour Lateral Pay Opportunities 3 to 4 days off per week Endless opportunities for skill advancement and training 2 to 1 match into Texas Municipal Retirement System Great Medical, Dental and Vision Insurance Paid Time off Stable work environment Tuition Reimbursement Certification Pay Minimum Qualifications Minimum Qualifications This position requires access to Criminal Justice Information & due to CJIS/FBI policy, applicants must be a U.S. Citizen Minimum of 1 year customer service experience Valid Texas Driver's License Must be at least 18 years of age Work requires knowledge necessary to understand basic operational, technical, reading, math and/or office processes. Level of knowledge equivalent to four years of high school or GED equivalency Ability to read, write and speak English fluently Ability to type at least 35 words per minute on a computer keyboard Additional Information Candidate will be required to pass pre-employment screening which includes drug screen, polygraph, psychological, and background investigation. Closing Date/Time: 3/26/2021 5:00 PM Central
City of McKinney, TX
McKinney, Texas, United States
Summary WORKING FOR THE CITY OF MCKINNEY Working for the City of McKinney is more than a job. It is an opportunity to make a meaningful difference in the lives of others. It is also an opportunity to have a hand in the development of one of the fastest growing communities in the nation. In 2014, our community was named "The #1 Best Place to Live in America." Although proud of that honor, everyone on our team is committed to making McKinney an even better place to live, work and raise a family. That's why we exist. OUR CORE VALUES City of McKinney employees work hard and at a very fast pace. However, we also look after and support one another. All of us are guided by four employee-inspired values - Respect, Integrity, Service, and Excellence (RISE). We are also supported by servant-based leaders who foster and support a healthy, family-oriented culture. All new employees are expected to embrace and live by our core values and commit to helping us sustain our exceptional work environment as a high performance organization. SUMMARY OF POSITION Under general supervision, receive and process requests for police, fire and emergency medical services in high stress situations; answer non-emergency and emergency 9-1-1 phone lines; dispatch and deploy public safety personnel to calls for service; operate various telecommunications equipment. Ability to Work any assigned shift (days, evenings, nights), must be willing to work holidays, weekends and overtime, as needed for scheduling purposes. Perform other assigned duties as required. All qualified applicants will be notified of the testing details via e-mail and must have a current e-mail address. The computerized testing process evaluates typing, listening, reading and multitasking ability. Applicants are not eligible to test if they have tested or failed any portion of the hiring process within the previous 6 months or if you do not meet the requirements of the new Tattoo Policy. (See tattoo policy below) Personal history statements will be distributed following successful completion of the testing process. The hiring process for candidates that complete all portions of the pre-employment screenings may take 1-4 months. (See details of the process below) Essential Functions/Knowledge, Skills, & Abilities GENERAL EXPECTATIONS FOR ALL EMPLOYEES In order for us to continue to achieve our primary function of making McKinney a better place to live, work, and raise a family, we hold these expectations for all employees. Learn and demonstrate an understanding of how team, department, and City goals are interconnected. Contribute to a positive work culture. Ability to assess his/her work performance or the work performance of the team. Contribute to the development of others and/or the working unit or overall organization. Ability and willingness to work as part of a team, to demonstrate team skills, and to perform a fair share of team responsibilities. Ability to continuously learn and develop through a mix of internal and external training opportunities, and if applicable, encourage subordinates to do the same. ESSENTIAL DUTIES AND RESPONSIBILITIES Answers multi-line, 9-11 emergency and non-emergency calls and dispatches and deploys public safety personnel to calls for service. Simultaneously listens to and comprehends both telephone and radio traffic often under loud and stressful conditions. Operates multi-channel public safety radio system. Assists with and record requests for police or fire and emergency medical services from the public and departmental personnel via telephone and radio utilizing a computer-aided dispatch system. Communicates effectively, courteously, and clearly in English, verbally and in writing; includes speaking distinctly, responding promptly, and hearing in the normal range to protect the safety of officers and the public. Communicates with hearing/speech-impaired citizens by operating specialized teletype device(s). Assigns appropriate Public Safety personnel to routine and/or emergency calls for service utilizing a computer-aided dispatch system. Provides pre-arrival medical instructions following department prescribed protocol with NAED compliance. Documents all activity, locations and statuses in the computer aided dispatch system for public safety personnel, quickly disseminating any additional information. Comprehends and applies city ordinances, policies and procedures. Monitors National Weather Service. Operates City Emergency Warning System and notifies key personnel and other agencies in emergency operation situations. Maintains strict confidentiality of all documents, radio and phone transmissions and other sensitive information handled through the communications department. Adheres to assigned work schedule as outlined in city and department attendance policies and procedures. OTHER JOB FUNCTIONS: Perform other duties as assigned or directed. KNOWLEDGE, SKILLS, ABILITIES, AND BEHAVIORS Ability to embrace and embody the City's core values of Respect, Integrity, Service, and Excellence (R.I.S.E.). Ability to communicate effectively with peers, supervisors, subordinates, and people to whom service is provided. Ability to produce desired work outcomes, including quality, quantity, and timeliness. Ability to plan and organize work, time, and resources, and if applicable, that of subordinates. Ability to speak clearly and precisely. Analyze and evaluate emergency situations and carry out effective course of action following prescribed procedures. Requires the ability to make rational decisions through sound logic and deductive processes. Work well under pressure. Exercise good judgment and make sound decisions in emergency situations. Operate computer terminals for specialized access with various automated data banks. Work in a confined area for 8+ hours and remain seated for long periods of time entering data into various computer systems on a constant basis. Simultaneously input, retrieve, and maintain information, reading from both computer screens and printouts, and operating multiple keyboards. Concentrate on assigned tasks through many distractions. Operate wide range of equipment, e.g. door monitors and locks, printers, voice recorder, intercoms, alarm panel, weather monitoring devices, television monitors, etc. Ability to consistently arrive at work on time. Ability to work holidays, weekends and nights as needed. Ability to be called in to work on short notice whenever emergent situations or weather require. Ability to work in a team environment; contribute as a team member and treat co-workers, subordinates and customers with respect. Build professional relationships with internal staff and customers. Offer flexibility and adaptability, especially during times of stress and change. Communicate effectively both orally and in writing. Required Qualifications MINIMUM QUALIFICATIONS High School diploma or GED and at least one (1) year experience in a high public contact that required decision making and problem solving under stressful conditions. Experience in a multi-task environment involving data entry, phones and/or radio communications. Working knowledge of Windows computer system. Qualified applicants will be required to pass a Communications compatibility and skills testing modules which evaluate data entry/keyboarding speed (minimum 40wpm), multi-tasking, memory recall, map reading, numerical prioritization, reading comprehension, spelling, and sentence clarity. Any work related experience resulting in acceptable proficiency levels in the above Minimum Qualifications is an acceptable substitute for the above specified education and experience requirements. CONDITIONS OF EMPLOYMENT Must pass a drug screen and background check, driving record check, polygraph, psychological assessment, and medical screen to include hearing test. Must have Class C Texas Driver's License Must be able to work various shifts including nights, holidays, and weekends. DISQUALIFIERS - Criminal Background A class B conviction within the last 10 years A family violence conviction An incomplete or falsified Personal History Statement An incomplete or falsified application Conviction of any offense above a class B misdemeanor Currently on probation or under indictment for any criminal offense Discharge from the military under less than honorable conditions including: Any other characterization of service indicating bad character Bad conduct Dishonorable Other than honorable condition DISQUALIFIERS - Drug Use Illegal use of any kind within three years prior to the date of the entrance exam. Any illegal use of PCP or LSD regardless of time. Any illegal use of a felony grade substance as defined in the Texas Penal Code or Health & Safety Code, within ten years prior to the date of the entrance exam. Extensive use of any illegal drug will be considered on a case-by-case basis. Factors considered are number of times, length of usage and lifestyle improvements. DISQUALIFIERS - Driving Record A driving record that for the last three years indicates the following: Three or more moving violations Two moving violations and one preventable accident Two preventable accidents A DWI / DUI or reckless driving conviction within the last ten yearsNot able to obtain a class "C" Texas driver's license DISQUALIFIERS - Tattoos and/or Body Art that display the following: racism; sexism or sexually suggestive or explicit; obscenity or profane; gang or drug related; undermining City or department values; political in nature. Note: Any tattoos visible while wearing a short sleeve uniform shirt are to be covered at all times while on-duty. This includes body art, intentional scarring, branding or body mutilation. Tattoos on the following body areas are prohibited: neck head face ears hands and fingers* arms (except that which is covered) Note: Tattoos on the fingers, such as a wedding band, may be acceptable after approval by the Police Chief. Also Prohibited: Gauges (large holes in the ears); Pierced, split or forked tongue; Any foreign objects inserted under the skin on hands, neck, face and head; and/or Dental ornamentation (gold, platinum, silver or other veneer caps for the purpose of ornamentation) Teeth, whether natural, capped or veneered shall not be ornamented with designs, jewels, initials, etc. APPLICANT PROCESSING Phase 1 - Application review for minimum requirements Phase 2 - Preliminary background screening, skills testing, and compatibility testing. Preliminary Background Screening Additional information to include full name, date of birth and government identification (ex: drivers license or identification card) will be required to test in secured areas of the Public Safety Building. Skills Testing The CritiCall Skills Test evaluates data entry/keyboarding speed, multi-tasking, memory recall, map reading, numerical prioritization, reading comprehension, spelling and sentence clarity. An overall score of 80% or above is required to proceed in the hiring process. If you do not pass this portion of testing, there will be no further processing, you may re-test after a six-month waiting period. Compatibility Testing Select Inc., Compatibility Testing evaluates a candidate's suitability for the position of Communications Specialist. Compatibility tests will be scored at a later date in conjunction with the background investigation. After successful completion of the Skills testing, and completion of the compatibility testing you will be given a Personal History Statement packet to complete and return within ten days. Phase 3 - Background and Interview Process After a background investigator reviews your personal history, you will go through the following steps below. The order is determined by needs and schedules. You will only move to the next step if you pass the previous step. This portion of the process can require 2-8 weeks for completion. Preliminary PHS review and interview Thorough background investigation 2-hour Observation in Communications Oral Review Board Interview with the Communications Manager Conditional Job Offer Polygraph examination Psychological examination Medical screening Final Job REQUIRED DOCUMENTS Once the application has been submitted, the Human Resources Department will contact all qualified applicants by email with details on the testing date, time and place. Make sure your application has a valid email address listed. Once you have passed phase 2 requirements, you will need to provide copies of the following documents with your Personal History Statement, if they apply to you. Please do not submit originals as they will not be returned. If any applicable documents are missing, your application may be rejected. Birth certificate or adoption papers College Transcripts* Copy of driver's license Credit report and bankruptcy papers if applicable Divorce decree High School diploma or GED High School transcripts* Marriage license Military DD214 Proof of motor vehicle insurance Social Security card *Contact each school attended and request a certified copy of your transcripts. Each must be in an envelope sealed by the school when submitted to the Department. Send them to: McKinney Police Department Attn: Personnel / Recruiting Unit 2200 Taylor Burk Dr. McKinney, TX 75071 You will be required to provide copies of the above documents at the time your Personal History Statement is due. Please do not use originals, as they will not be returned. SELECTION PROCESS Submitted applications will be reviewed with emphasis placed on an individual's qualifications and overall experience in the areas directly related to the job function. The applicants who possess the potential to meet our needs will be invited for an interview. The selected candidate will be subject to a background investigation and drug screening. Expected Duration- The current external job posting will remain on the McKinney Website for the duration indicated on the posting. Upon closing the process to fill the position will begin immediately and is expected to take approximately six weeks. Reapplication Process- All applicants who are not notified of a permanent disqualification may immediately re-apply for this position when posted by the City of McKinney. PHYSICAL DEMANDS Exert physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10 pounds). Tasks may involve extended periods of time at a keyboard or workstation. Physical Demands/Supplemental WORK ENVIRONMENT Work takes place in a relatively safe, secure, and stable environment but is exposed to emergency situations on a consistent basis, with periods where errors can lead to significant physical consequences. The above statements describe the general nature and level of work being performed as of the date of preparation and approval. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of the position. Employees holding this position will be required to perform any other job-related duties as requested by management. The job description does not constitute an employment agreement between the employer and employee, and all requirements are subject to possible modification to reasonably accommodate individuals with disabilities. The City of McKinney is an equal opportunity employer (EOE) committed to an alcohol / drug free workplace and to providing equal opportunities regardless of age, race, color, gender, religion, national origin, marital status, veteran status, disability or any other legally protected status. Closing Date/Time: Continuous
Feb 10, 2021
Full Time
Summary WORKING FOR THE CITY OF MCKINNEY Working for the City of McKinney is more than a job. It is an opportunity to make a meaningful difference in the lives of others. It is also an opportunity to have a hand in the development of one of the fastest growing communities in the nation. In 2014, our community was named "The #1 Best Place to Live in America." Although proud of that honor, everyone on our team is committed to making McKinney an even better place to live, work and raise a family. That's why we exist. OUR CORE VALUES City of McKinney employees work hard and at a very fast pace. However, we also look after and support one another. All of us are guided by four employee-inspired values - Respect, Integrity, Service, and Excellence (RISE). We are also supported by servant-based leaders who foster and support a healthy, family-oriented culture. All new employees are expected to embrace and live by our core values and commit to helping us sustain our exceptional work environment as a high performance organization. SUMMARY OF POSITION Under general supervision, receive and process requests for police, fire and emergency medical services in high stress situations; answer non-emergency and emergency 9-1-1 phone lines; dispatch and deploy public safety personnel to calls for service; operate various telecommunications equipment. Ability to Work any assigned shift (days, evenings, nights), must be willing to work holidays, weekends and overtime, as needed for scheduling purposes. Perform other assigned duties as required. All qualified applicants will be notified of the testing details via e-mail and must have a current e-mail address. The computerized testing process evaluates typing, listening, reading and multitasking ability. Applicants are not eligible to test if they have tested or failed any portion of the hiring process within the previous 6 months or if you do not meet the requirements of the new Tattoo Policy. (See tattoo policy below) Personal history statements will be distributed following successful completion of the testing process. The hiring process for candidates that complete all portions of the pre-employment screenings may take 1-4 months. (See details of the process below) Essential Functions/Knowledge, Skills, & Abilities GENERAL EXPECTATIONS FOR ALL EMPLOYEES In order for us to continue to achieve our primary function of making McKinney a better place to live, work, and raise a family, we hold these expectations for all employees. Learn and demonstrate an understanding of how team, department, and City goals are interconnected. Contribute to a positive work culture. Ability to assess his/her work performance or the work performance of the team. Contribute to the development of others and/or the working unit or overall organization. Ability and willingness to work as part of a team, to demonstrate team skills, and to perform a fair share of team responsibilities. Ability to continuously learn and develop through a mix of internal and external training opportunities, and if applicable, encourage subordinates to do the same. ESSENTIAL DUTIES AND RESPONSIBILITIES Answers multi-line, 9-11 emergency and non-emergency calls and dispatches and deploys public safety personnel to calls for service. Simultaneously listens to and comprehends both telephone and radio traffic often under loud and stressful conditions. Operates multi-channel public safety radio system. Assists with and record requests for police or fire and emergency medical services from the public and departmental personnel via telephone and radio utilizing a computer-aided dispatch system. Communicates effectively, courteously, and clearly in English, verbally and in writing; includes speaking distinctly, responding promptly, and hearing in the normal range to protect the safety of officers and the public. Communicates with hearing/speech-impaired citizens by operating specialized teletype device(s). Assigns appropriate Public Safety personnel to routine and/or emergency calls for service utilizing a computer-aided dispatch system. Provides pre-arrival medical instructions following department prescribed protocol with NAED compliance. Documents all activity, locations and statuses in the computer aided dispatch system for public safety personnel, quickly disseminating any additional information. Comprehends and applies city ordinances, policies and procedures. Monitors National Weather Service. Operates City Emergency Warning System and notifies key personnel and other agencies in emergency operation situations. Maintains strict confidentiality of all documents, radio and phone transmissions and other sensitive information handled through the communications department. Adheres to assigned work schedule as outlined in city and department attendance policies and procedures. OTHER JOB FUNCTIONS: Perform other duties as assigned or directed. KNOWLEDGE, SKILLS, ABILITIES, AND BEHAVIORS Ability to embrace and embody the City's core values of Respect, Integrity, Service, and Excellence (R.I.S.E.). Ability to communicate effectively with peers, supervisors, subordinates, and people to whom service is provided. Ability to produce desired work outcomes, including quality, quantity, and timeliness. Ability to plan and organize work, time, and resources, and if applicable, that of subordinates. Ability to speak clearly and precisely. Analyze and evaluate emergency situations and carry out effective course of action following prescribed procedures. Requires the ability to make rational decisions through sound logic and deductive processes. Work well under pressure. Exercise good judgment and make sound decisions in emergency situations. Operate computer terminals for specialized access with various automated data banks. Work in a confined area for 8+ hours and remain seated for long periods of time entering data into various computer systems on a constant basis. Simultaneously input, retrieve, and maintain information, reading from both computer screens and printouts, and operating multiple keyboards. Concentrate on assigned tasks through many distractions. Operate wide range of equipment, e.g. door monitors and locks, printers, voice recorder, intercoms, alarm panel, weather monitoring devices, television monitors, etc. Ability to consistently arrive at work on time. Ability to work holidays, weekends and nights as needed. Ability to be called in to work on short notice whenever emergent situations or weather require. Ability to work in a team environment; contribute as a team member and treat co-workers, subordinates and customers with respect. Build professional relationships with internal staff and customers. Offer flexibility and adaptability, especially during times of stress and change. Communicate effectively both orally and in writing. Required Qualifications MINIMUM QUALIFICATIONS High School diploma or GED and at least one (1) year experience in a high public contact that required decision making and problem solving under stressful conditions. Experience in a multi-task environment involving data entry, phones and/or radio communications. Working knowledge of Windows computer system. Qualified applicants will be required to pass a Communications compatibility and skills testing modules which evaluate data entry/keyboarding speed (minimum 40wpm), multi-tasking, memory recall, map reading, numerical prioritization, reading comprehension, spelling, and sentence clarity. Any work related experience resulting in acceptable proficiency levels in the above Minimum Qualifications is an acceptable substitute for the above specified education and experience requirements. CONDITIONS OF EMPLOYMENT Must pass a drug screen and background check, driving record check, polygraph, psychological assessment, and medical screen to include hearing test. Must have Class C Texas Driver's License Must be able to work various shifts including nights, holidays, and weekends. DISQUALIFIERS - Criminal Background A class B conviction within the last 10 years A family violence conviction An incomplete or falsified Personal History Statement An incomplete or falsified application Conviction of any offense above a class B misdemeanor Currently on probation or under indictment for any criminal offense Discharge from the military under less than honorable conditions including: Any other characterization of service indicating bad character Bad conduct Dishonorable Other than honorable condition DISQUALIFIERS - Drug Use Illegal use of any kind within three years prior to the date of the entrance exam. Any illegal use of PCP or LSD regardless of time. Any illegal use of a felony grade substance as defined in the Texas Penal Code or Health & Safety Code, within ten years prior to the date of the entrance exam. Extensive use of any illegal drug will be considered on a case-by-case basis. Factors considered are number of times, length of usage and lifestyle improvements. DISQUALIFIERS - Driving Record A driving record that for the last three years indicates the following: Three or more moving violations Two moving violations and one preventable accident Two preventable accidents A DWI / DUI or reckless driving conviction within the last ten yearsNot able to obtain a class "C" Texas driver's license DISQUALIFIERS - Tattoos and/or Body Art that display the following: racism; sexism or sexually suggestive or explicit; obscenity or profane; gang or drug related; undermining City or department values; political in nature. Note: Any tattoos visible while wearing a short sleeve uniform shirt are to be covered at all times while on-duty. This includes body art, intentional scarring, branding or body mutilation. Tattoos on the following body areas are prohibited: neck head face ears hands and fingers* arms (except that which is covered) Note: Tattoos on the fingers, such as a wedding band, may be acceptable after approval by the Police Chief. Also Prohibited: Gauges (large holes in the ears); Pierced, split or forked tongue; Any foreign objects inserted under the skin on hands, neck, face and head; and/or Dental ornamentation (gold, platinum, silver or other veneer caps for the purpose of ornamentation) Teeth, whether natural, capped or veneered shall not be ornamented with designs, jewels, initials, etc. APPLICANT PROCESSING Phase 1 - Application review for minimum requirements Phase 2 - Preliminary background screening, skills testing, and compatibility testing. Preliminary Background Screening Additional information to include full name, date of birth and government identification (ex: drivers license or identification card) will be required to test in secured areas of the Public Safety Building. Skills Testing The CritiCall Skills Test evaluates data entry/keyboarding speed, multi-tasking, memory recall, map reading, numerical prioritization, reading comprehension, spelling and sentence clarity. An overall score of 80% or above is required to proceed in the hiring process. If you do not pass this portion of testing, there will be no further processing, you may re-test after a six-month waiting period. Compatibility Testing Select Inc., Compatibility Testing evaluates a candidate's suitability for the position of Communications Specialist. Compatibility tests will be scored at a later date in conjunction with the background investigation. After successful completion of the Skills testing, and completion of the compatibility testing you will be given a Personal History Statement packet to complete and return within ten days. Phase 3 - Background and Interview Process After a background investigator reviews your personal history, you will go through the following steps below. The order is determined by needs and schedules. You will only move to the next step if you pass the previous step. This portion of the process can require 2-8 weeks for completion. Preliminary PHS review and interview Thorough background investigation 2-hour Observation in Communications Oral Review Board Interview with the Communications Manager Conditional Job Offer Polygraph examination Psychological examination Medical screening Final Job REQUIRED DOCUMENTS Once the application has been submitted, the Human Resources Department will contact all qualified applicants by email with details on the testing date, time and place. Make sure your application has a valid email address listed. Once you have passed phase 2 requirements, you will need to provide copies of the following documents with your Personal History Statement, if they apply to you. Please do not submit originals as they will not be returned. If any applicable documents are missing, your application may be rejected. Birth certificate or adoption papers College Transcripts* Copy of driver's license Credit report and bankruptcy papers if applicable Divorce decree High School diploma or GED High School transcripts* Marriage license Military DD214 Proof of motor vehicle insurance Social Security card *Contact each school attended and request a certified copy of your transcripts. Each must be in an envelope sealed by the school when submitted to the Department. Send them to: McKinney Police Department Attn: Personnel / Recruiting Unit 2200 Taylor Burk Dr. McKinney, TX 75071 You will be required to provide copies of the above documents at the time your Personal History Statement is due. Please do not use originals, as they will not be returned. SELECTION PROCESS Submitted applications will be reviewed with emphasis placed on an individual's qualifications and overall experience in the areas directly related to the job function. The applicants who possess the potential to meet our needs will be invited for an interview. The selected candidate will be subject to a background investigation and drug screening. Expected Duration- The current external job posting will remain on the McKinney Website for the duration indicated on the posting. Upon closing the process to fill the position will begin immediately and is expected to take approximately six weeks. Reapplication Process- All applicants who are not notified of a permanent disqualification may immediately re-apply for this position when posted by the City of McKinney. PHYSICAL DEMANDS Exert physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10 pounds). Tasks may involve extended periods of time at a keyboard or workstation. Physical Demands/Supplemental WORK ENVIRONMENT Work takes place in a relatively safe, secure, and stable environment but is exposed to emergency situations on a consistent basis, with periods where errors can lead to significant physical consequences. The above statements describe the general nature and level of work being performed as of the date of preparation and approval. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of the position. Employees holding this position will be required to perform any other job-related duties as requested by management. The job description does not constitute an employment agreement between the employer and employee, and all requirements are subject to possible modification to reasonably accommodate individuals with disabilities. The City of McKinney is an equal opportunity employer (EOE) committed to an alcohol / drug free workplace and to providing equal opportunities regardless of age, race, color, gender, religion, national origin, marital status, veteran status, disability or any other legally protected status. Closing Date/Time: Continuous
Cal State University (CSU) Dominguez Hills
1000 East Victoria Street, Carson, CA 90747, USA
Description: Position Information This is a full-time, temporary position. ** Successful candidates in these temporary appointments may be appointed from a few days up to one year depending on the assignment. Temporary appointments must end on or before the end of the fiscal year (June 30th of the following year), with the possibility of renewal. May work on-call and weekends. Conditions of Employment Possession of a valid Driver's License is required. Employees in this position will be enrolled in the Department of Motor Vehicles (DMV) Government Employer Pull Notice Program which confirms possession of a valid driver's license and reflects driving record. Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Application Deadline & Salary Information Review of applications will begin Monday, March 8, 2021, and the position will remain open until March 29, 2021. The salary range for this classification is $4,693 - $8,489 monthly. Major Duties Under the general direction of the Emergency Preparedness Manager, the Emergency Preparedness Specialist will perform complex planning, development, and assessment of emergency preparedness programs and activities to ensure university readiness and preparedness for any and all hazards or incidents. The incumbent will conduct training and instructional program monitoring to increase campus-wide and departmental emergency preparedness. The incumbent will work to improve the University's ability to identify and respond to emergencies and effectively manage incidents. In addition, the Emergency Preparedness Specialist will collaborate with University and Community emergency management departments in order to communicate and participate in health and safety initiatives. The incumbent will respond to emergencies on or around campus. Qualifications Required Education and Experience: Bachelor's degree with four (4) to six (6) years of experience in emergency preparedness programs. Certifications: Valid driver's license and first aid/CPR certification or ability to obtain. Preferred certifications: ICS 300, ICS 400 and NIMS 700. Required Knowledge, Skills and Abilities: Possess comprehensive knowledge of emergency preparedness management programs. Thorough knowledge of policies, procedures, and outside regulations pertaining to federal, state, and local emergency preparedness regulations. Thorough knowledge of instructional training for compliance with emergency preparedness/response in the areas of Incident Command System (ICS), the Standardized Emergency Management System (SEMS), the National Incident Management System (NIMS) and the monitoring of related legislation affecting the campus and/or these agencies. Expertise in investigating and analyzing problems with a broad administrative impact and implications. Ability to... Anticipate problems and address them proactively. Understand problems from a broad, interactive perspective and discern applicable underlying principles to conceive of and develop strategic solutions Plan and execute emergency preparedness drills Handle complex issues and problems Train others on new skills and procedures and provide lead work direction Work with representatives from public and private entities and handle potentially sensitive situations Foster relationships internal and external Build collaborative relationships Take initiative and independently plan, organize, coordinate, and perform work in various situations where numerous and diverse demands are involved Possess strong decision-making skills Demonstrate effective communication skills in person and in writing Demonstrated consultative skills in working with internal and external constituent groups Skill in the research, development and evaluation of policies and programs, including skill in the collection, evaluation, and interpretation of data to develop sound conclusions and make appropriate recommendations Responsibilities 50% Emergency Management/ Preparedness Programs -Plan, develop, and assess campus-wide Emergency Management/Preparedness programs, policies, procedures, and activities. - Review, revise, monitor and distribute the campus Emergency Operations Plan and assist with the evaluation of its effectiveness and assure compliance of the University plan to regulatory requirements. - Evaluate and assess the readiness of the campus Emergency Operations Center (EOC) and participate in the ongoing evaluation of its effectiveness. - Develop, implement and maintain a National Incident Management System (NIMS) compliant emergency training and exercise 3-year calendar for the campus. Create and distribute After Action Reports for all exercises. - Assure that all applicable emergency management and preparedness activities eligible for federal and state funds and grants meet program design requirements for financial reimbursements when applicable. - Oversee the authorization and distribution of the Governmental Emergency Telecommunications Service (GETS) cards on campus. - Ensure that the University is in compliance with all Executive Orders (EO) issued by the Chancellor's Office including EO 1056 and 1014. - Collaborate with Risk Management to mitigate potential non-structural fall hazards on campus before a potential earthquake and gather pre-disaster photos for all campus buildings. - Evaluate and update the infectious disease plans and Campus COVID-19 Response and Safety Plans. - Oversee the COVID-19 Response Team with COVID Case Management, Campus-wide Testing Program Management, and Safety Ambassador Program. - Participate in Emergency Preparedness Committee when necessary to update the EOP and discuss the advancement of emergency preparedness on campus. 20% Training and Instructional Program Monitoring - Develop, evaluate, and coordinate Health and Safety training and instructional training programs in the areas of Emergency Management/ Preparedness and Operational Continuity for the campus community. - Develop campus-wide emergency communications training for use of emergency management/preparedness systems including hands-on operational use of radios, fire extinguisher, computer set-ups and EOC communication features as well as the use of the outdoor campus loudspeaker system. - Maintain a database of instructional requirements for applicable personnel in the areas of continuity and emergency management/preparedness. - Monitor instructional sessions provided by community and local sources to enhance University staff opportunities for training. - Develop, maintain, and provide emergency information and training to campus community and surrounding areas. - Oversee and provide guidance and training to the campus Floor Warden, Building Marshal programs, and Safety Assessment Teams. - Train California Academy of Mathematics and Sciences (CAMS) staff and review emergency plans. - Train staff, volunteers and site coordinators on testing procedures. Monitor and provide feedback and guidance on an ongoing basis and recommend updates as necessary. 15% Campus and Community Partnership Programs - Partner with applicable campus operational departments to develop and coordinate their emergency responsibilities. - Assess, develop, and maintain effective relationships with local, city, county and regional emergency management agencies. - Attend local emergency management meetings such as Community Aware Emergency Response (CAER), Area E, SoCal Emergency Management Consortium, CSU Emergency Managers meetings and others. 10% Administrative support - Maintain the master contact listing for emergency response and support within the University Community and the nearby surrounding areas as well as with the nearby CSU campuses. - Disseminate emergency preparedness information and activities utilizing the University website, newsletters, pamphlets, participation in student life activities, community outreach programs and other activities - Validate campus efforts in instruction, certifications, documentation and selection of materials and supplies with designated federal, state, CSU emergency management/preparedness agencies/departments. - Prepare and issue Emergency Red Bags supplies to new employees during New Employee Orientation. - Catalogue Emergency response supplies and test equipment to ensure availability during emergencies. - Maintain and update all systems, websites and social media accounts regarding Emergency Preparedness. - Update and communicate campus safety plans for evacuation and shelter-in-place scenarios. - In the absence of the Emergency Preparedness Manager, may serve as the primary contact for campus-wide coordination for response, resources and information relating to emergencies/disasters. 5% Other duties as assigned Closing Statement California State University, Dominguez Hills, is strongly committed to achieving excellence through a diverse workforce. California State University Dominguez Hills is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status. For more information or definition of these terms, please visit: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf Individuals with disabilities requesting accommodations under the Americans with Disabilities Act (ADA) may call the Human Resources Office at (310) 243-3771. Clery Act crime statistics for CSUDH are available at https://www.csudh.edu/dhpd/clery/crime-stats/ , or by calling University Police at (310) 243-3639. Upon appointment, all candidates must furnish proof of eligibility to work in the U.S. The California State University is Smoke and Tobacco Free. Smoking, Vaping and other Tobacco use are Not Permitted anywhere on University property. Education Code 42356, CCR Title 5, Article 9 Closing Date/Time: March 29, 2021
Feb 15, 2021
Full Time
Description: Position Information This is a full-time, temporary position. ** Successful candidates in these temporary appointments may be appointed from a few days up to one year depending on the assignment. Temporary appointments must end on or before the end of the fiscal year (June 30th of the following year), with the possibility of renewal. May work on-call and weekends. Conditions of Employment Possession of a valid Driver's License is required. Employees in this position will be enrolled in the Department of Motor Vehicles (DMV) Government Employer Pull Notice Program which confirms possession of a valid driver's license and reflects driving record. Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Application Deadline & Salary Information Review of applications will begin Monday, March 8, 2021, and the position will remain open until March 29, 2021. The salary range for this classification is $4,693 - $8,489 monthly. Major Duties Under the general direction of the Emergency Preparedness Manager, the Emergency Preparedness Specialist will perform complex planning, development, and assessment of emergency preparedness programs and activities to ensure university readiness and preparedness for any and all hazards or incidents. The incumbent will conduct training and instructional program monitoring to increase campus-wide and departmental emergency preparedness. The incumbent will work to improve the University's ability to identify and respond to emergencies and effectively manage incidents. In addition, the Emergency Preparedness Specialist will collaborate with University and Community emergency management departments in order to communicate and participate in health and safety initiatives. The incumbent will respond to emergencies on or around campus. Qualifications Required Education and Experience: Bachelor's degree with four (4) to six (6) years of experience in emergency preparedness programs. Certifications: Valid driver's license and first aid/CPR certification or ability to obtain. Preferred certifications: ICS 300, ICS 400 and NIMS 700. Required Knowledge, Skills and Abilities: Possess comprehensive knowledge of emergency preparedness management programs. Thorough knowledge of policies, procedures, and outside regulations pertaining to federal, state, and local emergency preparedness regulations. Thorough knowledge of instructional training for compliance with emergency preparedness/response in the areas of Incident Command System (ICS), the Standardized Emergency Management System (SEMS), the National Incident Management System (NIMS) and the monitoring of related legislation affecting the campus and/or these agencies. Expertise in investigating and analyzing problems with a broad administrative impact and implications. Ability to... Anticipate problems and address them proactively. Understand problems from a broad, interactive perspective and discern applicable underlying principles to conceive of and develop strategic solutions Plan and execute emergency preparedness drills Handle complex issues and problems Train others on new skills and procedures and provide lead work direction Work with representatives from public and private entities and handle potentially sensitive situations Foster relationships internal and external Build collaborative relationships Take initiative and independently plan, organize, coordinate, and perform work in various situations where numerous and diverse demands are involved Possess strong decision-making skills Demonstrate effective communication skills in person and in writing Demonstrated consultative skills in working with internal and external constituent groups Skill in the research, development and evaluation of policies and programs, including skill in the collection, evaluation, and interpretation of data to develop sound conclusions and make appropriate recommendations Responsibilities 50% Emergency Management/ Preparedness Programs -Plan, develop, and assess campus-wide Emergency Management/Preparedness programs, policies, procedures, and activities. - Review, revise, monitor and distribute the campus Emergency Operations Plan and assist with the evaluation of its effectiveness and assure compliance of the University plan to regulatory requirements. - Evaluate and assess the readiness of the campus Emergency Operations Center (EOC) and participate in the ongoing evaluation of its effectiveness. - Develop, implement and maintain a National Incident Management System (NIMS) compliant emergency training and exercise 3-year calendar for the campus. Create and distribute After Action Reports for all exercises. - Assure that all applicable emergency management and preparedness activities eligible for federal and state funds and grants meet program design requirements for financial reimbursements when applicable. - Oversee the authorization and distribution of the Governmental Emergency Telecommunications Service (GETS) cards on campus. - Ensure that the University is in compliance with all Executive Orders (EO) issued by the Chancellor's Office including EO 1056 and 1014. - Collaborate with Risk Management to mitigate potential non-structural fall hazards on campus before a potential earthquake and gather pre-disaster photos for all campus buildings. - Evaluate and update the infectious disease plans and Campus COVID-19 Response and Safety Plans. - Oversee the COVID-19 Response Team with COVID Case Management, Campus-wide Testing Program Management, and Safety Ambassador Program. - Participate in Emergency Preparedness Committee when necessary to update the EOP and discuss the advancement of emergency preparedness on campus. 20% Training and Instructional Program Monitoring - Develop, evaluate, and coordinate Health and Safety training and instructional training programs in the areas of Emergency Management/ Preparedness and Operational Continuity for the campus community. - Develop campus-wide emergency communications training for use of emergency management/preparedness systems including hands-on operational use of radios, fire extinguisher, computer set-ups and EOC communication features as well as the use of the outdoor campus loudspeaker system. - Maintain a database of instructional requirements for applicable personnel in the areas of continuity and emergency management/preparedness. - Monitor instructional sessions provided by community and local sources to enhance University staff opportunities for training. - Develop, maintain, and provide emergency information and training to campus community and surrounding areas. - Oversee and provide guidance and training to the campus Floor Warden, Building Marshal programs, and Safety Assessment Teams. - Train California Academy of Mathematics and Sciences (CAMS) staff and review emergency plans. - Train staff, volunteers and site coordinators on testing procedures. Monitor and provide feedback and guidance on an ongoing basis and recommend updates as necessary. 15% Campus and Community Partnership Programs - Partner with applicable campus operational departments to develop and coordinate their emergency responsibilities. - Assess, develop, and maintain effective relationships with local, city, county and regional emergency management agencies. - Attend local emergency management meetings such as Community Aware Emergency Response (CAER), Area E, SoCal Emergency Management Consortium, CSU Emergency Managers meetings and others. 10% Administrative support - Maintain the master contact listing for emergency response and support within the University Community and the nearby surrounding areas as well as with the nearby CSU campuses. - Disseminate emergency preparedness information and activities utilizing the University website, newsletters, pamphlets, participation in student life activities, community outreach programs and other activities - Validate campus efforts in instruction, certifications, documentation and selection of materials and supplies with designated federal, state, CSU emergency management/preparedness agencies/departments. - Prepare and issue Emergency Red Bags supplies to new employees during New Employee Orientation. - Catalogue Emergency response supplies and test equipment to ensure availability during emergencies. - Maintain and update all systems, websites and social media accounts regarding Emergency Preparedness. - Update and communicate campus safety plans for evacuation and shelter-in-place scenarios. - In the absence of the Emergency Preparedness Manager, may serve as the primary contact for campus-wide coordination for response, resources and information relating to emergencies/disasters. 5% Other duties as assigned Closing Statement California State University, Dominguez Hills, is strongly committed to achieving excellence through a diverse workforce. California State University Dominguez Hills is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status. For more information or definition of these terms, please visit: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf Individuals with disabilities requesting accommodations under the Americans with Disabilities Act (ADA) may call the Human Resources Office at (310) 243-3771. Clery Act crime statistics for CSUDH are available at https://www.csudh.edu/dhpd/clery/crime-stats/ , or by calling University Police at (310) 243-3639. Upon appointment, all candidates must furnish proof of eligibility to work in the U.S. The California State University is Smoke and Tobacco Free. Smoking, Vaping and other Tobacco use are Not Permitted anywhere on University property. Education Code 42356, CCR Title 5, Article 9 Closing Date/Time: March 29, 2021
California State Polytechnic University Pomona
3801 West Temple Avenue, Pomona, CA 91768, USA
Description: Type of Appointment: Full-time, Probationary Collective Bargaining Unit: Confidential Classes - (C99) Classification Salary Range: $4,233 - $9,514 per month Anticipated hiring range: $7,500 - $7,916 per month Recruitment Closing Date: Open Until Filled THE DEPARTMENT: Within the Employee and Organizational Development and Advancement department (EODA), the Office of Employee/Labor Relations & Compliance serves the University as a strategic partner and key resource office in support of the University's Strategic Initiative to advance organizational development and employee excellence by developing proactive strategies and solutions in addressing employee and labor relation opportunities. Our goal is to create positive, professional, and effective working relationships at Cal Poly Pomona. The Employee/Labor Relations team acts as both an informational resource and liaison, for formal and informal interactions, between stakeholders, to ensure the appropriate application of legal, regulatory, policy, and union contract interpretation. This includes investigations, corrective and disciplinary action, performance management, and conflict mediation/facilitation functions for Non-represented, Represented, Temporary, Confidential, and Management Personnel Plan employee groups. The Employee/Labor Relations & Compliance team also includes the Workers' Compensation and Accessibility & Reasonable Accommodations (ADA) Offices. Represented units include California State University Employees Union (CSUEU), Academic Professionals of California (APC), Teamsters Local 2010, Statewide University Police Association (SUPA), and Union of American Physicians and Dentists (UAPD). DUTIES AND RESPONSIBILITIES: Under the supervision of the Employee/Labor Relations Director, the Employee/Labor Relations Specialist works in a fast pace, highly confidential, and customer-focused team environment. While engaging in day-to-day activities, the Employee/Labor Relations Specialist demonstrates EODA's mission, vision, and purpose to, "continually strive to be an employer of choice, inspire best in class performance, be a trusted advisor, create cross functional collaborative relationships, lead continuous improvement, and support the whole person." Responsibilities include: • Guided by applicable Collective Bargaining Agreements, HEERA, Title V, Education Code, CSU policies and procedures, including Coded Memorandum, Technical Letters, Cal Poly Pomona policies, State Personnel Board rulings, Public Employee/Employer Relations Board, legal rulings, federal/state law, and human resource best practices, provides subject matter expertise in serving as a key point of contact and liaison for the university community, business partners, and external agencies, demonstrating a high level of confidentiality, accuracy, tact, and discretion in all interactions. The Employee/Labor Relations Specialist should instill professionalism, trust, and exceptional customer service promoting positive employer-employee relationships and a high level of employee engagement. • Thoroughly researches, analyzes, and interprets eight (8) staff collective bargaining agreements, HEERA, Title V, Education Code, CSU policies and procedures, including Coded Memorandum, Technical Letters, Cal Poly Pomona policies, State Personnel Board rulings, Public Employment Relations Board, legal rulings, and federal and state law. Prepares complex and detailed investigative reports, PowerPoint presentations, Excel spreadsheets, email communications, draft corrective action memorandums, employment action documents, and other analysis of a confidential and sensitive nature. Maintains case management system. Assists Director and Manager with Employee/Labor Relations & Compliance work activities. • Counsels and assists with determining the appropriate implementation of interim remedies, work performance management techniques, progressive discipline, interpersonal employee issues, large-scale organizational matters, and partners with internal units to monitor cases involving Leaves of Absence, medical restrictions, Workers' Compensation, Accessibility and Reasonable Accommodation, Directed Medical, Threat Assessment, and other employment actions consistent with applicable Collective Bargaining Agreement, CSU and CPP policy, CSU Coded Memorandum, CSU Technical Letters, federal/state law, and human resource best practices. • Manages a complex caseload of administrative investigations, by leading and providing detailed and comprehensive investigative reports, which contain factual and objective support for conclusions and tailored recommendations, creative solutions, and ensuring implementation of identified action items. Provides accurate and timely briefings regarding pending and completed ELR cases, investigations, inquires, or other personnel matters, such as interim remedies, triaging complaints, disciplinary process, performance management techniques, employee concerns, investigating policy violations, allegations of misconduct, work performance issues, collective bargaining agreement interpretation and grievances, and other human resource functions. • Conducts New Hire Orientation, probationary and annual performance evaluation actions, Official Personnel File reviews, Exit Interviews, Union Leave Requests and reimbursements, Business Continuity Planning, Temporary-To-Permanent Status, Seniority Points calculations, Subpoena processing support, and serves on University committees. Acts as a backup to ADA Coordinator and/or Workers' Compensation Coordinator. Participates in providing training programs for administrators, managers, leads, and staff. • Prepares, reviews, and coordinates documents and exhibits, for Employee/Labor Relations cases, associated with DFEH/EEOC/DOL and civil litigation. Attends and participates at various levels, with formal/informal complaint meetings, administrative hearings, Weingarten meetings, grievances, appeals, Notice of Adverse Action, State Personnel Board hearings, Public Employment Relations Board hearings, Non-Retention, Reconsideration, Coleman Hearings, Meeting-&-Confer sessions, Arbitrations, and other due process activities. QUALIFICATIONS: Required Skills Bachelor's degree from an accredited college or university in public administration, human resources management, business administration, psychology or other closely related fields, or an equivalent combination of work experience AND a minimum of 5 years in a responsible Human Resources position or related field with progressive levels of experience and responsibility. Working knowledge of Human Resources policies, procedures, and best practices. The candidate must have a proven ability to multi-task, prioritize, organize, and complete multiple competing priorities, projects, and meetings, while meeting deadlines; strong working knowledge of human resource regulations, and bargaining agreements; ability to conduct effective and detailed investigations, including experienced interviewing skills; strong professional business writing skills, evidenced through attention to detail and clarity. Ability to analyzed and incorporate relevant policies, procedures and processes, coupled with the ability to interpret Memorandums of Understandings, federal and state laws, standard human resources policies and procedures; highly organized and results oriented; excellent planning, coordinating, and organizing skills; strong working knowledge of office computer technology and software applications, including Microsoft Office, Outlook, Word, PowerPoint, Excel, spreadsheet preparation and pie charts/graphs, ability to operate basic office equipment, such as copiers, scanners, etc. and proven ability to review data, analyze, provide findings, and make sound recommendations including big-picture considerations is required. Proven ability to interact and adapt to a diverse population with diverse personalities and positions on campus with polish and professionalism; advanced levels and use of Business English protocols in all verbal and written interactions while delivering excellent customer service; ability to be gracious even during tense, trying and/or challenging interactions; strong individual contributor and collaboratively in teams; Ability to demonstrate sensitivity and confidential at all times is required. PREFERRED EXPERIENCE AND COMPETENCY: • Experience working in the California State University system or equivalent higher education system. • Work experience in a Collective Bargaining environment working directly with union officers. • Experience with conducting impartial workplace investigations and detailed report writing in the public sector. • Customer- focused, manage complexity, action orientated, resourceful, collaborative, interpersonal savvy, manages conflict, nimble learning, situational adaptability, self-awareness, and continuous improvement and strategic mindset. BACKGROUND CHECK: A background check must satisfactorily be completed before a candidate can be offered this position. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for this position. The background check consists of the following: Employment verification, education verification, reference checks, and checks of the following systems and databases: National Social Security Number/Address Locator, Felony/Misdemeanor, National Criminal Database, Federal Criminal, Department of Motor Vehicles, and National Sex Offender Registry. AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER: Cal Poly Pomona is an Equal Opportunity, Affirmative Action Employer. The university subscribes to all state and federal regulations and prohibits discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and covered veteran status. ADDITIONAL INFORMATION: Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal Poly Pomona Annual Security and Fire Safety Report is available at: https://www.cpp.edu/campus-safety-plan.shtml Cal Poly Pomona is a smoke and tobacco-free campus. Please refer to the link for policy information. http://www.calstate.edu/EO/EO-1108.html CONDITION OF EMPLOYMENT: The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. http://www.calstate.edu/eo/EO-1083.html Closing Date/Time: Open until filled
Feb 08, 2021
Full Time
Description: Type of Appointment: Full-time, Probationary Collective Bargaining Unit: Confidential Classes - (C99) Classification Salary Range: $4,233 - $9,514 per month Anticipated hiring range: $7,500 - $7,916 per month Recruitment Closing Date: Open Until Filled THE DEPARTMENT: Within the Employee and Organizational Development and Advancement department (EODA), the Office of Employee/Labor Relations & Compliance serves the University as a strategic partner and key resource office in support of the University's Strategic Initiative to advance organizational development and employee excellence by developing proactive strategies and solutions in addressing employee and labor relation opportunities. Our goal is to create positive, professional, and effective working relationships at Cal Poly Pomona. The Employee/Labor Relations team acts as both an informational resource and liaison, for formal and informal interactions, between stakeholders, to ensure the appropriate application of legal, regulatory, policy, and union contract interpretation. This includes investigations, corrective and disciplinary action, performance management, and conflict mediation/facilitation functions for Non-represented, Represented, Temporary, Confidential, and Management Personnel Plan employee groups. The Employee/Labor Relations & Compliance team also includes the Workers' Compensation and Accessibility & Reasonable Accommodations (ADA) Offices. Represented units include California State University Employees Union (CSUEU), Academic Professionals of California (APC), Teamsters Local 2010, Statewide University Police Association (SUPA), and Union of American Physicians and Dentists (UAPD). DUTIES AND RESPONSIBILITIES: Under the supervision of the Employee/Labor Relations Director, the Employee/Labor Relations Specialist works in a fast pace, highly confidential, and customer-focused team environment. While engaging in day-to-day activities, the Employee/Labor Relations Specialist demonstrates EODA's mission, vision, and purpose to, "continually strive to be an employer of choice, inspire best in class performance, be a trusted advisor, create cross functional collaborative relationships, lead continuous improvement, and support the whole person." Responsibilities include: • Guided by applicable Collective Bargaining Agreements, HEERA, Title V, Education Code, CSU policies and procedures, including Coded Memorandum, Technical Letters, Cal Poly Pomona policies, State Personnel Board rulings, Public Employee/Employer Relations Board, legal rulings, federal/state law, and human resource best practices, provides subject matter expertise in serving as a key point of contact and liaison for the university community, business partners, and external agencies, demonstrating a high level of confidentiality, accuracy, tact, and discretion in all interactions. The Employee/Labor Relations Specialist should instill professionalism, trust, and exceptional customer service promoting positive employer-employee relationships and a high level of employee engagement. • Thoroughly researches, analyzes, and interprets eight (8) staff collective bargaining agreements, HEERA, Title V, Education Code, CSU policies and procedures, including Coded Memorandum, Technical Letters, Cal Poly Pomona policies, State Personnel Board rulings, Public Employment Relations Board, legal rulings, and federal and state law. Prepares complex and detailed investigative reports, PowerPoint presentations, Excel spreadsheets, email communications, draft corrective action memorandums, employment action documents, and other analysis of a confidential and sensitive nature. Maintains case management system. Assists Director and Manager with Employee/Labor Relations & Compliance work activities. • Counsels and assists with determining the appropriate implementation of interim remedies, work performance management techniques, progressive discipline, interpersonal employee issues, large-scale organizational matters, and partners with internal units to monitor cases involving Leaves of Absence, medical restrictions, Workers' Compensation, Accessibility and Reasonable Accommodation, Directed Medical, Threat Assessment, and other employment actions consistent with applicable Collective Bargaining Agreement, CSU and CPP policy, CSU Coded Memorandum, CSU Technical Letters, federal/state law, and human resource best practices. • Manages a complex caseload of administrative investigations, by leading and providing detailed and comprehensive investigative reports, which contain factual and objective support for conclusions and tailored recommendations, creative solutions, and ensuring implementation of identified action items. Provides accurate and timely briefings regarding pending and completed ELR cases, investigations, inquires, or other personnel matters, such as interim remedies, triaging complaints, disciplinary process, performance management techniques, employee concerns, investigating policy violations, allegations of misconduct, work performance issues, collective bargaining agreement interpretation and grievances, and other human resource functions. • Conducts New Hire Orientation, probationary and annual performance evaluation actions, Official Personnel File reviews, Exit Interviews, Union Leave Requests and reimbursements, Business Continuity Planning, Temporary-To-Permanent Status, Seniority Points calculations, Subpoena processing support, and serves on University committees. Acts as a backup to ADA Coordinator and/or Workers' Compensation Coordinator. Participates in providing training programs for administrators, managers, leads, and staff. • Prepares, reviews, and coordinates documents and exhibits, for Employee/Labor Relations cases, associated with DFEH/EEOC/DOL and civil litigation. Attends and participates at various levels, with formal/informal complaint meetings, administrative hearings, Weingarten meetings, grievances, appeals, Notice of Adverse Action, State Personnel Board hearings, Public Employment Relations Board hearings, Non-Retention, Reconsideration, Coleman Hearings, Meeting-&-Confer sessions, Arbitrations, and other due process activities. QUALIFICATIONS: Required Skills Bachelor's degree from an accredited college or university in public administration, human resources management, business administration, psychology or other closely related fields, or an equivalent combination of work experience AND a minimum of 5 years in a responsible Human Resources position or related field with progressive levels of experience and responsibility. Working knowledge of Human Resources policies, procedures, and best practices. The candidate must have a proven ability to multi-task, prioritize, organize, and complete multiple competing priorities, projects, and meetings, while meeting deadlines; strong working knowledge of human resource regulations, and bargaining agreements; ability to conduct effective and detailed investigations, including experienced interviewing skills; strong professional business writing skills, evidenced through attention to detail and clarity. Ability to analyzed and incorporate relevant policies, procedures and processes, coupled with the ability to interpret Memorandums of Understandings, federal and state laws, standard human resources policies and procedures; highly organized and results oriented; excellent planning, coordinating, and organizing skills; strong working knowledge of office computer technology and software applications, including Microsoft Office, Outlook, Word, PowerPoint, Excel, spreadsheet preparation and pie charts/graphs, ability to operate basic office equipment, such as copiers, scanners, etc. and proven ability to review data, analyze, provide findings, and make sound recommendations including big-picture considerations is required. Proven ability to interact and adapt to a diverse population with diverse personalities and positions on campus with polish and professionalism; advanced levels and use of Business English protocols in all verbal and written interactions while delivering excellent customer service; ability to be gracious even during tense, trying and/or challenging interactions; strong individual contributor and collaboratively in teams; Ability to demonstrate sensitivity and confidential at all times is required. PREFERRED EXPERIENCE AND COMPETENCY: • Experience working in the California State University system or equivalent higher education system. • Work experience in a Collective Bargaining environment working directly with union officers. • Experience with conducting impartial workplace investigations and detailed report writing in the public sector. • Customer- focused, manage complexity, action orientated, resourceful, collaborative, interpersonal savvy, manages conflict, nimble learning, situational adaptability, self-awareness, and continuous improvement and strategic mindset. BACKGROUND CHECK: A background check must satisfactorily be completed before a candidate can be offered this position. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for this position. The background check consists of the following: Employment verification, education verification, reference checks, and checks of the following systems and databases: National Social Security Number/Address Locator, Felony/Misdemeanor, National Criminal Database, Federal Criminal, Department of Motor Vehicles, and National Sex Offender Registry. AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER: Cal Poly Pomona is an Equal Opportunity, Affirmative Action Employer. The university subscribes to all state and federal regulations and prohibits discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and covered veteran status. ADDITIONAL INFORMATION: Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal Poly Pomona Annual Security and Fire Safety Report is available at: https://www.cpp.edu/campus-safety-plan.shtml Cal Poly Pomona is a smoke and tobacco-free campus. Please refer to the link for policy information. http://www.calstate.edu/EO/EO-1108.html CONDITION OF EMPLOYMENT: The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. http://www.calstate.edu/eo/EO-1083.html Closing Date/Time: Open until filled
California State Polytechnic University Pomona
3801 West Temple Avenue, Pomona, CA 91768, USA
Description: Type of Appointment: Full-time, Long Term Temporary - 3 Months Collective Bargaining Unit: California State University Employees Union - Unit 7 Classification Salary Range: $2,705 - $4,592 per month Anticipated Hiring Range: $2,705 - $3,334 per month Work Schedule: Monday - Friday, 8:00 a.m. - 5:00 p.m. Recruitment Closing Date: March 12, 2021 *3 POSITION AVAILABLE* THE DEPARTMENT The Office of Admissions is an organizational unit of the Division of Academic Affairs, which strives for excellence through a student-centered philosophy. The division has adopted a set of values that every Academic Affairs staff member is responsible for promoting. In performing the duties assigned to this position, all staff members are expected to consistently demonstrate attitudes and behaviors that are in keeping with these divisional values. The Office of Admissions is responsible for the admission activities for all domestic and non-resident undergraduate and graduate students. The Office is responsible for meeting the goals of the University by promoting the image of the University, its programs and uniqueness both domestically and internationally. The Office is also charged with assisting with the setting and meeting of the enrollment goals of the University via strategically reviewing trends, needs and capacity issues; planning with Deans and senior management; developing relationships with the campus and external communities; providing timely, accurate and comprehensive services to students and the campus throughout the admission and enrollment processes. The Office is responsible for compliance with federal, state, CSU system and University requirements and the timely and accurate dissemination of information to students, parents, campus constituents, the CSU Chancellor's Office, and the external community. Application processing, eligibility determination, counseling, reporting and enrollment planning are primary functions of this office. The Office plays an integral role in the development, implementation and maintenance of the photo ID system, as it relates to the campus' identity management initiatives via its coordination of data relative to all campus members and its affiliates. Additionally, the Office is responsible for the administrating, facilitating, scoring and reporting of a number of system wide and campus wide testing programs. The Office of Admissions is housed within the Division of Academic Affairs and reports to the Senior Associate Vice President of Enrollment Management & Services. The Office plays a leadership role in enrollment management and planning, in conjunction with other campus constituents. DUTIES AND RESPONSIBILITIES Index Transcript Coursework -Reviews scanned transcripts on OnBase imaging system. Verifies all courses are correctly generated by OnBase. -Manually adds/removes courses as needed to match the transcripts. Corrects misspelled course codes, course names, units, grades, and terms. -Ensures transcripts are assigned to the correct student IDs and institutions before committing data to the system. -Works with the Document Processing Coordinator and the Associate Director of Admissions, Admissions and Operations, to organize and prioritize workload. Receiving and Processing Documents -Provides support to the Document Processing unit in the review of documentation received accuracy and completeness of files and checklist analysis within PeopleSoft to ensure documents received are recorded accurately, and in a timely manner. -Retrieves mail and prepares the documents to be scanned. Identifies the student ID and indicates the ID on the documents. Sorts all documents by types. Reviews transcripts that could not be initially matched to applicants in the retention drawer. -Reviews and processes supplemental admissions documents, including high school and college transcripts, test scores, immigration/residency documents, fee waivers, etc. -Scans and uploads documents to OnBase imaging system. -Replies to communications and inquiries for the Office of Admissions (by phone, email, web, or in person) from applicants, students, parents, staff, and faculty. -Monitors email inboxes for document downloads, inquiries, and requirements in a timely manner. Office of Admissions -Participates in all Office of Admissions, Enrollment Cluster and divisional staff development and staff meetings, and attends all major staff events to promote the University. -Adheres to laws and policies established regarding computer data, records, accounting and personnel by the California State University, Cal Poly Pomona, and the Office of Admissions to show sensitivity and appropriate conduct as a University employee. QUALIFICATIONS High School diploma or its equivalent AND three (3) years of experience in general office clerical or secretarial work or the equivalent. General working knowledge of applicable university infrastructure, policies, and procedures; thorough knowledge of office methods, procedures, and practices; thorough knowledge of English grammar, punctuation and spelling; ability to learn, interpret independently, and apply a variety of complex policies and procedures; able to identify deviations from applicable policies; ability to apply independent judgment, discretion, and initiative to address problems and develop practical, thorough and, at times, creative solutions. Ability to perform arithmetic functions of a transactional nature, including tracking and comparing data; ability to work on the front line, with a variety of campus and community individuals requiring active problem solving and effective interpersonal skills; demonstrated competence in effectively presenting standard information in writing; demonstrated competence in understanding, interpreting, and communicating procedures, policies, information, ideas, and instructions. Typing and keyboarding skills with the ability to type/key at a corrected rate of 45 words per minute. PREFERRED QUALIFICATIONS Strong oral communication and interpersonal skills preferred. Strong attention to details preferred. BACKGROUND CHECK A background check must satisfactorily be completed before a candidate can be offered this position. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for this position. The background check consists of the following: Employment verification, education verification, reference checks, and checks of the following systems and databases: National Social Security Number/Address Locator, Felony/Misdemeanor, National Criminal Database, Federal Criminal, Department of Motor Vehicles, and National Sex Offender Registry. AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER Cal Poly Pomona is an Equal Opportunity, Affirmative Action Employer. The university subscribes to all state and federal regulations and prohibits discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and covered veteran status. ADDITIONAL INFORMATION Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal Poly Pomona Annual Security and Fire Safety Report is available at: https://www.cpp.edu/campus-safety-plan.shtml Cal Poly Pomona is a smoke and tobacco-free campus. Please refer to the link below for policy information. http://www.calstate.edu/EO/EO-1108.html CONDITION OF EMPLOYMENT The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. http://www.calstate.edu/eo/EO-1083.html Closing Date/Time: March 12, 2021
Feb 27, 2021
Full Time
Description: Type of Appointment: Full-time, Long Term Temporary - 3 Months Collective Bargaining Unit: California State University Employees Union - Unit 7 Classification Salary Range: $2,705 - $4,592 per month Anticipated Hiring Range: $2,705 - $3,334 per month Work Schedule: Monday - Friday, 8:00 a.m. - 5:00 p.m. Recruitment Closing Date: March 12, 2021 *3 POSITION AVAILABLE* THE DEPARTMENT The Office of Admissions is an organizational unit of the Division of Academic Affairs, which strives for excellence through a student-centered philosophy. The division has adopted a set of values that every Academic Affairs staff member is responsible for promoting. In performing the duties assigned to this position, all staff members are expected to consistently demonstrate attitudes and behaviors that are in keeping with these divisional values. The Office of Admissions is responsible for the admission activities for all domestic and non-resident undergraduate and graduate students. The Office is responsible for meeting the goals of the University by promoting the image of the University, its programs and uniqueness both domestically and internationally. The Office is also charged with assisting with the setting and meeting of the enrollment goals of the University via strategically reviewing trends, needs and capacity issues; planning with Deans and senior management; developing relationships with the campus and external communities; providing timely, accurate and comprehensive services to students and the campus throughout the admission and enrollment processes. The Office is responsible for compliance with federal, state, CSU system and University requirements and the timely and accurate dissemination of information to students, parents, campus constituents, the CSU Chancellor's Office, and the external community. Application processing, eligibility determination, counseling, reporting and enrollment planning are primary functions of this office. The Office plays an integral role in the development, implementation and maintenance of the photo ID system, as it relates to the campus' identity management initiatives via its coordination of data relative to all campus members and its affiliates. Additionally, the Office is responsible for the administrating, facilitating, scoring and reporting of a number of system wide and campus wide testing programs. The Office of Admissions is housed within the Division of Academic Affairs and reports to the Senior Associate Vice President of Enrollment Management & Services. The Office plays a leadership role in enrollment management and planning, in conjunction with other campus constituents. DUTIES AND RESPONSIBILITIES Index Transcript Coursework -Reviews scanned transcripts on OnBase imaging system. Verifies all courses are correctly generated by OnBase. -Manually adds/removes courses as needed to match the transcripts. Corrects misspelled course codes, course names, units, grades, and terms. -Ensures transcripts are assigned to the correct student IDs and institutions before committing data to the system. -Works with the Document Processing Coordinator and the Associate Director of Admissions, Admissions and Operations, to organize and prioritize workload. Receiving and Processing Documents -Provides support to the Document Processing unit in the review of documentation received accuracy and completeness of files and checklist analysis within PeopleSoft to ensure documents received are recorded accurately, and in a timely manner. -Retrieves mail and prepares the documents to be scanned. Identifies the student ID and indicates the ID on the documents. Sorts all documents by types. Reviews transcripts that could not be initially matched to applicants in the retention drawer. -Reviews and processes supplemental admissions documents, including high school and college transcripts, test scores, immigration/residency documents, fee waivers, etc. -Scans and uploads documents to OnBase imaging system. -Replies to communications and inquiries for the Office of Admissions (by phone, email, web, or in person) from applicants, students, parents, staff, and faculty. -Monitors email inboxes for document downloads, inquiries, and requirements in a timely manner. Office of Admissions -Participates in all Office of Admissions, Enrollment Cluster and divisional staff development and staff meetings, and attends all major staff events to promote the University. -Adheres to laws and policies established regarding computer data, records, accounting and personnel by the California State University, Cal Poly Pomona, and the Office of Admissions to show sensitivity and appropriate conduct as a University employee. QUALIFICATIONS High School diploma or its equivalent AND three (3) years of experience in general office clerical or secretarial work or the equivalent. General working knowledge of applicable university infrastructure, policies, and procedures; thorough knowledge of office methods, procedures, and practices; thorough knowledge of English grammar, punctuation and spelling; ability to learn, interpret independently, and apply a variety of complex policies and procedures; able to identify deviations from applicable policies; ability to apply independent judgment, discretion, and initiative to address problems and develop practical, thorough and, at times, creative solutions. Ability to perform arithmetic functions of a transactional nature, including tracking and comparing data; ability to work on the front line, with a variety of campus and community individuals requiring active problem solving and effective interpersonal skills; demonstrated competence in effectively presenting standard information in writing; demonstrated competence in understanding, interpreting, and communicating procedures, policies, information, ideas, and instructions. Typing and keyboarding skills with the ability to type/key at a corrected rate of 45 words per minute. PREFERRED QUALIFICATIONS Strong oral communication and interpersonal skills preferred. Strong attention to details preferred. BACKGROUND CHECK A background check must satisfactorily be completed before a candidate can be offered this position. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for this position. The background check consists of the following: Employment verification, education verification, reference checks, and checks of the following systems and databases: National Social Security Number/Address Locator, Felony/Misdemeanor, National Criminal Database, Federal Criminal, Department of Motor Vehicles, and National Sex Offender Registry. AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER Cal Poly Pomona is an Equal Opportunity, Affirmative Action Employer. The university subscribes to all state and federal regulations and prohibits discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and covered veteran status. ADDITIONAL INFORMATION Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal Poly Pomona Annual Security and Fire Safety Report is available at: https://www.cpp.edu/campus-safety-plan.shtml Cal Poly Pomona is a smoke and tobacco-free campus. Please refer to the link below for policy information. http://www.calstate.edu/EO/EO-1108.html CONDITION OF EMPLOYMENT The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. http://www.calstate.edu/eo/EO-1083.html Closing Date/Time: March 12, 2021
GENERAL PURPOSE: Facilitate the work of the Public Works Department by performing a wide variety of administrative, secretarial and clerical/receptionist duties (in addition to special projects) in a timely and professional manner. The salary range for this position is $15.77 - $22.12 per hour, with a hiring range of $15.77 - $18.94 per hour depending on qualifications and experience. Position will close to applicants at 12:00 P.M. M.S.T on March 8, 2021. Non Benefit Eligible Package Includes: Retirement – 457 employee funded plan Medical Leave – Up to 48 hours accrued. Accrue 1 hour of leave per 30 hours worked ESSENTIAL JOB FUNCTIONS: Provide front line response to public and internal inquiries regarding activities, programs, policies, procedures, and projects over the phone, in person, and through written correspondence, or direct inquiries to the appropriate staff person. Provide investigative research to answer customer inquiries. Administer and maintain document submittal records and information on computerized programs by collecting, inputting and analyzing data for preparation of reports. Provide secretarial support including word processing, timely maintenance of files, records, answering phones, typing, editing and answering correspondence through verbal and written communications. Collect, and record document sales revenues. May work with legal staff to update procedures and documents. Prepare, organize, and maintain all Departmental files. Process permits, and financial transactions related to Public Works projects. OTHER JOB FUNCTIONS: Ensure office supplies and equipment is well organized and adequately stocked. Act as backup support coverage for other Department offices. Open and distribute mail to staff members. Keep office clean and organized. Coordinate and track building attendance, location, and refreshments for special events. Complete other duties as assigned, including cross-training in other skill areas. SUPERVISORY DUTIES: None. JOB QUALIFICATIONS: Knowledge, skills, and abilities : Must possess a sound working knowledge of modern office practices, procedures and equipment including personal computers. Ability to read and follow written and oral instructions. Requires organizational skills and ability to plan and manage multiple tasks in a fast paced environment. Must be proficient at computer word processing programs, spreadsheets, and database programs. Demonstrate the ability to learn other computer programs. Accurately maintain files, records and reports. Efficiently operate standard office equipment and type at a speed that allows for completion of projects in a timely manner. Must have arithmetic and business English. Must be able to develop and maintain effective, cooperative, friendly, and professional working relationships, using superior oral and written communication skills with City employees, vendors and the public even in conflict situations. Must be capable of discerning when confidentiality is required and be able to maintain confidentiality. Requires the ability to independently take initiative in the gathering, assembling, and analyzing of facts to create more efficient operations and develop solutions to administrative problems. Must work well under pressure and meet deadlines. Core competencies: Accountability, Integrity, Transparency & Honoring the Public Trust, Collaboration, Innovation, Safety, Excellent Service with Courtesy and Kindness Education and/or experience : Prefer formal training or education in business, computers, and accounting principles. Two (2) years of progressively responsible clerical and administrative experience, preferred. Experience in a high volume, extensive public contact office is highly desirable. Experience with word processing and spreadsheets is required, preferably MS Word and Excel. Licensure and/or certifications : Materials and equipment directly used : Personal computer, printer, scanner, calculator, multi-line telephone system, photocopier, fax machine. Working conditions and physical requirements : Work is performed in a typical office environment which requires sitting for extended periods of time, reaching, repetitive keyboard motion, occasional prolonged standing, frequent use of telephone, and communicating with employees, consultants, and citizens. Requires repetitive motion tasks, bending, pushing, pulling, reaching, and light lifting to perform the essential functions of the job. Must be able to occasionally leave the area for meetings and delivery of information. Must be able to work well in tense and/or busy situations. Considered essential personnel required to report for duty in response to community emergencies (e.g. natural disaster, fire, flood, blizzard, etc.) This job description is not designed to contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions. A criminal history background check will be obtained pre-employment.
Feb 27, 2021
Part Time
GENERAL PURPOSE: Facilitate the work of the Public Works Department by performing a wide variety of administrative, secretarial and clerical/receptionist duties (in addition to special projects) in a timely and professional manner. The salary range for this position is $15.77 - $22.12 per hour, with a hiring range of $15.77 - $18.94 per hour depending on qualifications and experience. Position will close to applicants at 12:00 P.M. M.S.T on March 8, 2021. Non Benefit Eligible Package Includes: Retirement – 457 employee funded plan Medical Leave – Up to 48 hours accrued. Accrue 1 hour of leave per 30 hours worked ESSENTIAL JOB FUNCTIONS: Provide front line response to public and internal inquiries regarding activities, programs, policies, procedures, and projects over the phone, in person, and through written correspondence, or direct inquiries to the appropriate staff person. Provide investigative research to answer customer inquiries. Administer and maintain document submittal records and information on computerized programs by collecting, inputting and analyzing data for preparation of reports. Provide secretarial support including word processing, timely maintenance of files, records, answering phones, typing, editing and answering correspondence through verbal and written communications. Collect, and record document sales revenues. May work with legal staff to update procedures and documents. Prepare, organize, and maintain all Departmental files. Process permits, and financial transactions related to Public Works projects. OTHER JOB FUNCTIONS: Ensure office supplies and equipment is well organized and adequately stocked. Act as backup support coverage for other Department offices. Open and distribute mail to staff members. Keep office clean and organized. Coordinate and track building attendance, location, and refreshments for special events. Complete other duties as assigned, including cross-training in other skill areas. SUPERVISORY DUTIES: None. JOB QUALIFICATIONS: Knowledge, skills, and abilities : Must possess a sound working knowledge of modern office practices, procedures and equipment including personal computers. Ability to read and follow written and oral instructions. Requires organizational skills and ability to plan and manage multiple tasks in a fast paced environment. Must be proficient at computer word processing programs, spreadsheets, and database programs. Demonstrate the ability to learn other computer programs. Accurately maintain files, records and reports. Efficiently operate standard office equipment and type at a speed that allows for completion of projects in a timely manner. Must have arithmetic and business English. Must be able to develop and maintain effective, cooperative, friendly, and professional working relationships, using superior oral and written communication skills with City employees, vendors and the public even in conflict situations. Must be capable of discerning when confidentiality is required and be able to maintain confidentiality. Requires the ability to independently take initiative in the gathering, assembling, and analyzing of facts to create more efficient operations and develop solutions to administrative problems. Must work well under pressure and meet deadlines. Core competencies: Accountability, Integrity, Transparency & Honoring the Public Trust, Collaboration, Innovation, Safety, Excellent Service with Courtesy and Kindness Education and/or experience : Prefer formal training or education in business, computers, and accounting principles. Two (2) years of progressively responsible clerical and administrative experience, preferred. Experience in a high volume, extensive public contact office is highly desirable. Experience with word processing and spreadsheets is required, preferably MS Word and Excel. Licensure and/or certifications : Materials and equipment directly used : Personal computer, printer, scanner, calculator, multi-line telephone system, photocopier, fax machine. Working conditions and physical requirements : Work is performed in a typical office environment which requires sitting for extended periods of time, reaching, repetitive keyboard motion, occasional prolonged standing, frequent use of telephone, and communicating with employees, consultants, and citizens. Requires repetitive motion tasks, bending, pushing, pulling, reaching, and light lifting to perform the essential functions of the job. Must be able to occasionally leave the area for meetings and delivery of information. Must be able to work well in tense and/or busy situations. Considered essential personnel required to report for duty in response to community emergencies (e.g. natural disaster, fire, flood, blizzard, etc.) This job description is not designed to contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions. A criminal history background check will be obtained pre-employment.
California State Polytechnic University Pomona
3801 West Temple Avenue, Pomona, CA 91768, USA
Description: THE DEPARTMENT: The University Police Department (UPD) is responsible for law enforcement, physical security, and emergency response at Cal Poly Pomona. The department is staffed by trained police officers, professional civilian staff and auxiliary personnel and is operational 24 hours-a-day, year-round. The peace officers of this department have statewide police authority and are vested with the same law enforcement powers and responsibilities as the municipal police or sheriff's departments in any California community. The department serves as "first responder" for a broad range of crisis issues on the campus including medical aid calls, injuries and environmental emergencies. The department is responsible for response to all emergencies, crime reports and investigations on campus (except homicides and missing persons per the Kristin Smart Act). In addition, the department offers a wide range of programs and services designed to enhance the safety and security of the community and support the mission of the university. These responsibilities are carried out through a set of core values that reflect commitment to the highest standards of excellence and incorporate the community-oriented policing philosophy. The University Police Department is part of the Administrative Affairs Division whose mission is to provide quality fiscal, human and facility services in support of the university community through partnerships and innovative solutions. DUTIES AND RESPONSIBILITIES: Dispatcher Lead Duties Training/Policies and Procedures -Oversee and provide day-to-day lead work direction and training to police dispatchers and make immediate decisions when unique or unusual situations are encountered. -Develop and audit procedures and protocols to enhance the operation of the communications unit. -Compile, develop and update operational and training manuals. -Prepare reports on Dispatch Center and related police activities. -Develop and deliver dispatch, staff, and community training programs. -Train staff and new hires. -Provide feedback to the HEE RA manager for performance evaluations and performance improvement plans. Scheduling/Timekeeping Software Subject Matter Expert -Under the direction of the HEERA Manager, -Ensure adequate coverage at all times by assessing needs and setting work schedules, planning and assigning work, monitoring performance and -Utilize department timekeeping software to provide input regarding Dispatch Center scheduling and timekeeping. -Must be proficient on how to use, maintain and troubleshoot software. lncumbent's tasks will include downloading, logging in, understanding concepts and navigating software control panels. -May be required to attend meetings, webinars, conference calls, and trainings related to timekeeping software. Record-Keeping Support -As needed, incumbent may serve as the interim police records specialist and system administrator for the department's records management system. -Utilize dispatch and law enforcement systems and databases (both computerized and manual) to maintain department files and reports; enter, record, research and retrieve information. -Update department warrant and due diligence information and file police reports. Maintain criminal history files and prepare/audit packets for the Detective Bureau. Compile and send reports to appropriate agencies. -Ensure records and files are maintain in accordance with applicable laws and regulations; and provide related clerical and/or administrative support to the department. -Assist department personnel and the public in person, via email and by phone; release requested reports and related information to the public or to outside agencies in accordance with established regulations; provide general information regarding department policies, procedures, and process drug, sex, and arson registrants and restraining orders. Dispatcher Duties Communications -Answer and screen incoming calls to the police department which involves conversing with crime victims, witnesses, and members of the public to elicit and record pertinent information. -Operate police department and other emergency communications equipment to dispatch officers and UPD personnel to calls for service, critical incidents, and emergencies. -Update status information regarding field units and incidents; enter and retrieve data for police reports, activity logs and criminal information; Determine appropriate personnel and resources to dispatch to incidents. -Monitor and operate campus video surveillance, fire, burglary, and intrusion alarm systems. -Coordinate emergency response including performing emergency dispatch duties, dispatching fire, and emergency medical response to include requests to allied agencies and providing pre-arrival patient care instructions as appropriate. -Provide support to all University Police Department functions through day-to-day dispatch functions related to public safety, parking, and emergency response and transportation services. Customer Service -Receive calls obtaining complete, accurate and appropriate information from the calling party -Communicate effectively with callers from a varied and diverse population which may include emotionally upset, abusive, nuisance, hearing impaired (TDD), intoxicated, mentally unstable, suicidal, speech-impaired, children, and the elderly. -Evaluate and properly classifies initial complain/request determining what further action is necessary. -Determine appropriate response/dispatch priority for complaints and requests. -Determine appropriate agency or referral for complaints and requests. -Summarize incidents, descriptions and other information obtained from callers. -Provide support to other units and organizations on campus property to include Parking and Transportation Services, I-Poly, Southern California Edison, Red Cross, Innovation Village, Cal Poly Pomona Foundation and Housing, and Associated Students, Inc. Public Safety Support Body Worn Cameras -Utilize the body worn camera evidence software for collecting and preparing videos for discovery/public records requests and legal cases (via a redaction process) from the police officer body worn cameras for discovery/public records and legal cases. Campus Camera Access Requests -In support of the Chief of Police and Operations Lieutenant, tracks and reviews all requests for on-campus camera footage. Events Support -Participate in campus related events where UPD participation is required during normal working hours, after hours or on weekends. QUALIFICATIONS: -High school diploma or its equivalent -One (1) year of verifiable experience using a switchboard and two-way radio communication system in a law enforcement or comparable agency within the last ten years. -Must have successfully completed the Police Officers Standards and Training - (P.O.S.T.) Dispatcher Course. Must successfully pass supplemental P.O.S.T. selection requirements for dispatchers such as background check, physical and psychological examinations, drug testing, and employer related requirements. -Ability to use a phonetic alphabet and speak clearly and concisely. -Ability to follow oral and written instructions, and transfer information accurately. -Ability to handle a wide range of interpersonal interaction effectively. -Ability to learn the use of applicable automated dispatch and law enforcement systems and databases. -Working knowledge of legal codes, requirements, procedures and techniques for receiving complaints and calls for service and for dispatching and communicating with campus officers in the field. -Ability to effectively converse using police radio systems. -Working knowledge of public safety-related agencies and the respective communication protocols -Working knowledge of and ability to use applicable computerized and automated dispatch and law enforcement systems and databases to enter, research and retrieve data as necessary. -Ability to independently respond and act quickly, accurately evaluate information and situations, and make appropriate decisions in routine, non-routine and emergency situations. -Working knowledge of geographical layout and ability to read maps and floor plans to provide directions to officers in the field. -Ability to present and summarize information in a variety of written formats, using clear and concise language. -Ability to establish and maintain effective working relationships, interact with all members of the campus community and general public, and maintain composure in highly stressful situations or when dealing with difficult individuals. -Ability to maintain the confidentiality of sensitive information. -Ability to provide lead work direction and train new staff -Ability to handle multiple priorities and manage multiple situations while under duress -Ability to analyze and address operational and procedural problems and recommend solutions All applicants are required to complete and submit an application. If you pass the initial application review, and possess the most pertinent qualifications, candidates may be required to complete a combination of the following components of the selection process. The Selection Process is as follows: 1) POST Public Safety Dispatcher Selection Test Battery or other assessment of verbal, reasoning, memory, and perceptual abilities 2) Oral Interviews 3) Background Investigation 4) Medical/Drug and Psychological Examinations PREFERRED QUALIFICATIONS: -One-year full-time police dispatch lead or supervisory experience. -Minimum of one-year experience with Law Enforcement Records Management System and thorough knowledge of CLETS police computer system -Thorough knowledge of DOJ statistical reporting procedures and requirements. -Thorough knowledge of police dispatch emergency and non-emergency equipment -Familiarity with alarm systems -Certificate of Completion from P.O.S.T. Communication Training Officer Course -Certificate of completion from P.O.S.T. Records Clerk Course -Certificate of completion from P.O.S.T. Records Supervisor Course -Certificate of completion from P.O.S.T. Public Records Act course BACKGROUND CHECK: A background check must satisfactorily be completed before a candidate can be offered this position. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for this position. The background check consists of the following: Employment verification, education verification, reference checks, and checks of the following systems and databases: National Social Security Number/Address Locator, Felony/Misdemeanor, National Criminal Database, Federal Criminal, Department of Motor Vehicles, and National Sex Offender Registry. A Credit Check is required. AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER: Cal Poly Pomona is an Equal Opportunity, Affirmative Action Employer. The university subscribes to all state and federal regulations and prohibits discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and covered veteran status. ADDITIONAL INFORMATION: Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal Poly Pomona Annual Security and Fire Safety Report is available at: https://www.cpp.edu/campus-safety-plan.shtml CONDITION OF EMPLOYMENT: The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. http://www.calstate.edu/eo/EO-1083.html Closing Date/Time: Open until filled
Dec 01, 2020
Full Time
Description: THE DEPARTMENT: The University Police Department (UPD) is responsible for law enforcement, physical security, and emergency response at Cal Poly Pomona. The department is staffed by trained police officers, professional civilian staff and auxiliary personnel and is operational 24 hours-a-day, year-round. The peace officers of this department have statewide police authority and are vested with the same law enforcement powers and responsibilities as the municipal police or sheriff's departments in any California community. The department serves as "first responder" for a broad range of crisis issues on the campus including medical aid calls, injuries and environmental emergencies. The department is responsible for response to all emergencies, crime reports and investigations on campus (except homicides and missing persons per the Kristin Smart Act). In addition, the department offers a wide range of programs and services designed to enhance the safety and security of the community and support the mission of the university. These responsibilities are carried out through a set of core values that reflect commitment to the highest standards of excellence and incorporate the community-oriented policing philosophy. The University Police Department is part of the Administrative Affairs Division whose mission is to provide quality fiscal, human and facility services in support of the university community through partnerships and innovative solutions. DUTIES AND RESPONSIBILITIES: Dispatcher Lead Duties Training/Policies and Procedures -Oversee and provide day-to-day lead work direction and training to police dispatchers and make immediate decisions when unique or unusual situations are encountered. -Develop and audit procedures and protocols to enhance the operation of the communications unit. -Compile, develop and update operational and training manuals. -Prepare reports on Dispatch Center and related police activities. -Develop and deliver dispatch, staff, and community training programs. -Train staff and new hires. -Provide feedback to the HEE RA manager for performance evaluations and performance improvement plans. Scheduling/Timekeeping Software Subject Matter Expert -Under the direction of the HEERA Manager, -Ensure adequate coverage at all times by assessing needs and setting work schedules, planning and assigning work, monitoring performance and -Utilize department timekeeping software to provide input regarding Dispatch Center scheduling and timekeeping. -Must be proficient on how to use, maintain and troubleshoot software. lncumbent's tasks will include downloading, logging in, understanding concepts and navigating software control panels. -May be required to attend meetings, webinars, conference calls, and trainings related to timekeeping software. Record-Keeping Support -As needed, incumbent may serve as the interim police records specialist and system administrator for the department's records management system. -Utilize dispatch and law enforcement systems and databases (both computerized and manual) to maintain department files and reports; enter, record, research and retrieve information. -Update department warrant and due diligence information and file police reports. Maintain criminal history files and prepare/audit packets for the Detective Bureau. Compile and send reports to appropriate agencies. -Ensure records and files are maintain in accordance with applicable laws and regulations; and provide related clerical and/or administrative support to the department. -Assist department personnel and the public in person, via email and by phone; release requested reports and related information to the public or to outside agencies in accordance with established regulations; provide general information regarding department policies, procedures, and process drug, sex, and arson registrants and restraining orders. Dispatcher Duties Communications -Answer and screen incoming calls to the police department which involves conversing with crime victims, witnesses, and members of the public to elicit and record pertinent information. -Operate police department and other emergency communications equipment to dispatch officers and UPD personnel to calls for service, critical incidents, and emergencies. -Update status information regarding field units and incidents; enter and retrieve data for police reports, activity logs and criminal information; Determine appropriate personnel and resources to dispatch to incidents. -Monitor and operate campus video surveillance, fire, burglary, and intrusion alarm systems. -Coordinate emergency response including performing emergency dispatch duties, dispatching fire, and emergency medical response to include requests to allied agencies and providing pre-arrival patient care instructions as appropriate. -Provide support to all University Police Department functions through day-to-day dispatch functions related to public safety, parking, and emergency response and transportation services. Customer Service -Receive calls obtaining complete, accurate and appropriate information from the calling party -Communicate effectively with callers from a varied and diverse population which may include emotionally upset, abusive, nuisance, hearing impaired (TDD), intoxicated, mentally unstable, suicidal, speech-impaired, children, and the elderly. -Evaluate and properly classifies initial complain/request determining what further action is necessary. -Determine appropriate response/dispatch priority for complaints and requests. -Determine appropriate agency or referral for complaints and requests. -Summarize incidents, descriptions and other information obtained from callers. -Provide support to other units and organizations on campus property to include Parking and Transportation Services, I-Poly, Southern California Edison, Red Cross, Innovation Village, Cal Poly Pomona Foundation and Housing, and Associated Students, Inc. Public Safety Support Body Worn Cameras -Utilize the body worn camera evidence software for collecting and preparing videos for discovery/public records requests and legal cases (via a redaction process) from the police officer body worn cameras for discovery/public records and legal cases. Campus Camera Access Requests -In support of the Chief of Police and Operations Lieutenant, tracks and reviews all requests for on-campus camera footage. Events Support -Participate in campus related events where UPD participation is required during normal working hours, after hours or on weekends. QUALIFICATIONS: -High school diploma or its equivalent -One (1) year of verifiable experience using a switchboard and two-way radio communication system in a law enforcement or comparable agency within the last ten years. -Must have successfully completed the Police Officers Standards and Training - (P.O.S.T.) Dispatcher Course. Must successfully pass supplemental P.O.S.T. selection requirements for dispatchers such as background check, physical and psychological examinations, drug testing, and employer related requirements. -Ability to use a phonetic alphabet and speak clearly and concisely. -Ability to follow oral and written instructions, and transfer information accurately. -Ability to handle a wide range of interpersonal interaction effectively. -Ability to learn the use of applicable automated dispatch and law enforcement systems and databases. -Working knowledge of legal codes, requirements, procedures and techniques for receiving complaints and calls for service and for dispatching and communicating with campus officers in the field. -Ability to effectively converse using police radio systems. -Working knowledge of public safety-related agencies and the respective communication protocols -Working knowledge of and ability to use applicable computerized and automated dispatch and law enforcement systems and databases to enter, research and retrieve data as necessary. -Ability to independently respond and act quickly, accurately evaluate information and situations, and make appropriate decisions in routine, non-routine and emergency situations. -Working knowledge of geographical layout and ability to read maps and floor plans to provide directions to officers in the field. -Ability to present and summarize information in a variety of written formats, using clear and concise language. -Ability to establish and maintain effective working relationships, interact with all members of the campus community and general public, and maintain composure in highly stressful situations or when dealing with difficult individuals. -Ability to maintain the confidentiality of sensitive information. -Ability to provide lead work direction and train new staff -Ability to handle multiple priorities and manage multiple situations while under duress -Ability to analyze and address operational and procedural problems and recommend solutions All applicants are required to complete and submit an application. If you pass the initial application review, and possess the most pertinent qualifications, candidates may be required to complete a combination of the following components of the selection process. The Selection Process is as follows: 1) POST Public Safety Dispatcher Selection Test Battery or other assessment of verbal, reasoning, memory, and perceptual abilities 2) Oral Interviews 3) Background Investigation 4) Medical/Drug and Psychological Examinations PREFERRED QUALIFICATIONS: -One-year full-time police dispatch lead or supervisory experience. -Minimum of one-year experience with Law Enforcement Records Management System and thorough knowledge of CLETS police computer system -Thorough knowledge of DOJ statistical reporting procedures and requirements. -Thorough knowledge of police dispatch emergency and non-emergency equipment -Familiarity with alarm systems -Certificate of Completion from P.O.S.T. Communication Training Officer Course -Certificate of completion from P.O.S.T. Records Clerk Course -Certificate of completion from P.O.S.T. Records Supervisor Course -Certificate of completion from P.O.S.T. Public Records Act course BACKGROUND CHECK: A background check must satisfactorily be completed before a candidate can be offered this position. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for this position. The background check consists of the following: Employment verification, education verification, reference checks, and checks of the following systems and databases: National Social Security Number/Address Locator, Felony/Misdemeanor, National Criminal Database, Federal Criminal, Department of Motor Vehicles, and National Sex Offender Registry. A Credit Check is required. AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER: Cal Poly Pomona is an Equal Opportunity, Affirmative Action Employer. The university subscribes to all state and federal regulations and prohibits discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and covered veteran status. ADDITIONAL INFORMATION: Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal Poly Pomona Annual Security and Fire Safety Report is available at: https://www.cpp.edu/campus-safety-plan.shtml CONDITION OF EMPLOYMENT: The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. http://www.calstate.edu/eo/EO-1083.html Closing Date/Time: Open until filled
Westminster, Colorado
Westminster, Colorado, United States
POSITION PURPOSE / IMPORTANT APPLICATION INFORMATION The Intern II position is intended to serve in diverse capacities supporting the Open Space Division. This internship will specifically emphasize learning and educational projects related to noxious weed control and restoration within the City of Westminster that provide nature education experiences to youth and families. Work is performed under the general direction of the Open Space IPM Specialist. This position supports the goals of the Parks, Recreation and Libraries Department, which enhances the quality of life for all Westminster citizens by providing diverse leisure, recreational and informational services and resources; and acquiring, developing and maintaining first-class parks, facilities, open space and recreational trails. This position works towards the accomplishment of the department's mission: Together we create exceptional opportunities for a vibrant community with a commitment to nature, wellness and literacy. The full salary range for this position is stated above. The starting range of pay is dependent on qualifications and experience of each individual candidate. Opportunity to obtain Colorado Department of Agriculture Pesticide Applicator's License. Position term ends December 18, 2021. ORGANIZATIONAL COMPETENCIES AND CULTURAL VALUES/GENERAL COMPETENCIES The mission of every employee at the City of Westminster is to deliver exceptional value and quality of life through SPIRIT. Each employee is measured by the ability to adhere to the City's core values of Service, Pride, Integrity, Responsibility, Innovation, and Teamwork. Every employee is accountable to: Demonstrate a high level of customer service; encourage others to focus on the customer; foster an environment where customer service is a priority Communicate with customers to ensure that where possible they are satisfied and that their needs are being addressed; solicit and evaluate customer feedback Act as an ambassador by understanding and fostering the organization's mission and vision Exhibit pride in self, the department, the city, and the community; conduct self in a professional manner Demonstrate integrity and build trust through credibility, reliability, commitment, loyalty and ethical behavior Address difficult or contentious issues in a constructive manner Support/promote change; demonstrate flexibility and takes calculated risks when appropriate Participate in personal growth opportunities and attend trainings designed to enhance capacity to bring new skills and ideas to the job and the organization Work to continuously improve the efficiency and effectiveness of the service or product being delivered Demonstrate support for team efforts by accepting new roles and responsibilities, and helping others achieve objectives Value diversity; demonstrate an awareness of differences; demonstrate sensitivity and adapt behaviors and communication to accommodate these differences GENERAL COMPETENCIES Citywide - Every employee in this position is accountable to: Establish effective interpersonal relationships through honest, open communication and follow-through on commitments Recognize personal strengths and weaknesses and target areas for personal self-development Demonstrate initiative in performing job tasks Exhibit problem-solving skills leading to sound judgment and quality decisions Achieve goals, handle assigned workload and new assignments effectively; demonstrate an ability to work independently Communicate effectively with individuals and groups using clear and concise verbal and written communications Demonstrate accountability for work and take ownership in job performance Demonstrate concern for the accuracy and quality of work; take steps to correct mistakes and improve the overall product Job Specific - Every employee in this position must be able to: Understand and carry out oral and written instructions Communicate effectively with the public Establish effective working relationships with other employees and supervisors Perform multiple tasks and work under pressure with limited supervision Handle emergency situations such as fire alarms, injuries and accidents All employees are expected to provide excellent customer service, communicate in an effective manner both verbally and in writing, display professionalism and integrity, work efficiently, effectively and accurately, work independently and as part of a team, take initiative, solve problems, display good judgment, take ownership for delivering a high quality product or service, have regular and punctual attendance, and effectively handle emergency situations. JOB SPECIFIC FUNCTIONS Essential Job Functions, Duties, Responsibilities, and Tasks Assist with land management activities within City of Westminster's 3,100 acres of Open Space that connect the community with nature through programming, native plant community enhancement and park improvements Control noxious and invasive plants by gaining skills in utilizing mechanical methods (digging, hand pulling, tractor/mower operation, chainsaw, weed trimmer, etc.), educational methods (community educational nature programs, interpretive signage, etc.), cultural methods (goat/cattle grazing, seeding), biological control methods (agent dissemination/monitoring), and chemical control methods (backpack, cut-stump and broadcast applications) Learn and understand GPS technology to collect, monitor and update natural resource data Perform hands-on IPM/restoration projects such as native tree/forb planting, watering duties, re-seeding, seed collection, mulching, mitigation tasks, and wildlife enhancements Develop office skills by assisting with various tasks as needed (including, but not limited to plant identification, report writing, data collection, monitoring, data entry, analysis, calling partner agencies), may work on projects with partner agencies Refine record keeping skills by documenting work performed, resources utilized and public interaction Maintain regular and punctual attendance Other duties as assigned Other Duties and Responsibilities Incumbent is accountable for all duties of this job, and other projects and responsibilities may be added at the City's discretion. POSITION REQUIREMENTS/WORKING CONDITIONS/PRE-EMPLOYMENT REQUIREMENTS Education, Experience, Skills, Formal Training, Licenses, and Certifications Required : Must be at least 18 years of age Must be currently enrolled in, or recently graduated from a two-year or four-year college A valid driver's license, provide proof of a safe driving record, and maintain a safe driving record for continued employment Proficient in Microsoft Office (including ArcGIS, Excel, Word, and Outlook) Experience in one or more of the following: outdoor/environmental education, natural resource management, park maintenance Preferred : College level course work in related field Plant identification experience Vegetation mapping/monitoring experience Fluency in Spanish and/or Hmong Any equivalent combination of education, training and experience, which would provide required knowledge and skills, may be considered. Physical Requirements This position requires a degree of physical stamina and strength, including the ability to: Occasionally sit while driving to work assignments and performing office tasks; frequently stand and constantly walk on uneven terrain in all weather conditions to safely complete assigned tasks Occasional squatting, twisting, climbing, and balancing to inspect assigned areas Frequent bending, kneeling, and reaching below shoulder to perform open space maintenance Frequent light/firm grasp to properly use tools and equipment; occasional fine manipulation use to perform office duties; constant handling to use safely use machinery and light duty equipment Frequently see objects up close to perform office tasks and far away to observe activity for safety hazards or problems Occasional stepping up and/or down to enter and exit vehicles and climb ladders; constant actuate mechanism to safely operate light duty equipment and vehicles Standard near and/or far acuity and hearing Occasional lifting of up to fifty (50) pounds from ground to waist to move material and supplies; constant carrying of up to twenty-five (25) pounds at waist level to use weed clearing equipment; occasional carrying of up to fifty (50) pounds to use a backpack sprayer. WORKING CONDITIONS Work is constantly performed indoors and outdoors with constant exposure to extreme temperatures year-round. Position will assist with the maintenance of all City right-of-ways, forestry, and open space sites throughout the year. Snow removal at City facilities, parks, and trails is done when needed. The position requires a great deal of communication with City employees, the public, and outside agencies. Required Materials and Equipment Operates light and heavy equipment such as pick-up truck, small dump truck, skid loader, tractors, horticultural hand tools, pruners, self-propelled, walk-behind mowers, riding mowers, 20-foot trailers, water equipment, vegetation mapping/monitoring equipment and various herbicide application equipment as necessary. Depending on the project, may also utilize personal computers, keyboards, calculators, telephones, copy machines, and other standard office equipment, and AED machine. PRE-EMPLOYMENT REQUIREMENTS Candidates must be legally entitled to work in the United States and must successfully pass a criminal background check, reference check, and substance screen. There may be additional pre-employment requirements depending on the nature of the position. We are a caring, courteous, team-oriented organization committed to public service excellence. Employees thrive in a culture that is respectful, professional and diverse. Our work culture encourages passionate, positive and enthusiastic employees. Westminster is a drug-free workplace and an Equal Opportunity Employer. Closing Date/Time: 3/8/2021 8:30 AM Mountain
Feb 25, 2021
Temporary
POSITION PURPOSE / IMPORTANT APPLICATION INFORMATION The Intern II position is intended to serve in diverse capacities supporting the Open Space Division. This internship will specifically emphasize learning and educational projects related to noxious weed control and restoration within the City of Westminster that provide nature education experiences to youth and families. Work is performed under the general direction of the Open Space IPM Specialist. This position supports the goals of the Parks, Recreation and Libraries Department, which enhances the quality of life for all Westminster citizens by providing diverse leisure, recreational and informational services and resources; and acquiring, developing and maintaining first-class parks, facilities, open space and recreational trails. This position works towards the accomplishment of the department's mission: Together we create exceptional opportunities for a vibrant community with a commitment to nature, wellness and literacy. The full salary range for this position is stated above. The starting range of pay is dependent on qualifications and experience of each individual candidate. Opportunity to obtain Colorado Department of Agriculture Pesticide Applicator's License. Position term ends December 18, 2021. ORGANIZATIONAL COMPETENCIES AND CULTURAL VALUES/GENERAL COMPETENCIES The mission of every employee at the City of Westminster is to deliver exceptional value and quality of life through SPIRIT. Each employee is measured by the ability to adhere to the City's core values of Service, Pride, Integrity, Responsibility, Innovation, and Teamwork. Every employee is accountable to: Demonstrate a high level of customer service; encourage others to focus on the customer; foster an environment where customer service is a priority Communicate with customers to ensure that where possible they are satisfied and that their needs are being addressed; solicit and evaluate customer feedback Act as an ambassador by understanding and fostering the organization's mission and vision Exhibit pride in self, the department, the city, and the community; conduct self in a professional manner Demonstrate integrity and build trust through credibility, reliability, commitment, loyalty and ethical behavior Address difficult or contentious issues in a constructive manner Support/promote change; demonstrate flexibility and takes calculated risks when appropriate Participate in personal growth opportunities and attend trainings designed to enhance capacity to bring new skills and ideas to the job and the organization Work to continuously improve the efficiency and effectiveness of the service or product being delivered Demonstrate support for team efforts by accepting new roles and responsibilities, and helping others achieve objectives Value diversity; demonstrate an awareness of differences; demonstrate sensitivity and adapt behaviors and communication to accommodate these differences GENERAL COMPETENCIES Citywide - Every employee in this position is accountable to: Establish effective interpersonal relationships through honest, open communication and follow-through on commitments Recognize personal strengths and weaknesses and target areas for personal self-development Demonstrate initiative in performing job tasks Exhibit problem-solving skills leading to sound judgment and quality decisions Achieve goals, handle assigned workload and new assignments effectively; demonstrate an ability to work independently Communicate effectively with individuals and groups using clear and concise verbal and written communications Demonstrate accountability for work and take ownership in job performance Demonstrate concern for the accuracy and quality of work; take steps to correct mistakes and improve the overall product Job Specific - Every employee in this position must be able to: Understand and carry out oral and written instructions Communicate effectively with the public Establish effective working relationships with other employees and supervisors Perform multiple tasks and work under pressure with limited supervision Handle emergency situations such as fire alarms, injuries and accidents All employees are expected to provide excellent customer service, communicate in an effective manner both verbally and in writing, display professionalism and integrity, work efficiently, effectively and accurately, work independently and as part of a team, take initiative, solve problems, display good judgment, take ownership for delivering a high quality product or service, have regular and punctual attendance, and effectively handle emergency situations. JOB SPECIFIC FUNCTIONS Essential Job Functions, Duties, Responsibilities, and Tasks Assist with land management activities within City of Westminster's 3,100 acres of Open Space that connect the community with nature through programming, native plant community enhancement and park improvements Control noxious and invasive plants by gaining skills in utilizing mechanical methods (digging, hand pulling, tractor/mower operation, chainsaw, weed trimmer, etc.), educational methods (community educational nature programs, interpretive signage, etc.), cultural methods (goat/cattle grazing, seeding), biological control methods (agent dissemination/monitoring), and chemical control methods (backpack, cut-stump and broadcast applications) Learn and understand GPS technology to collect, monitor and update natural resource data Perform hands-on IPM/restoration projects such as native tree/forb planting, watering duties, re-seeding, seed collection, mulching, mitigation tasks, and wildlife enhancements Develop office skills by assisting with various tasks as needed (including, but not limited to plant identification, report writing, data collection, monitoring, data entry, analysis, calling partner agencies), may work on projects with partner agencies Refine record keeping skills by documenting work performed, resources utilized and public interaction Maintain regular and punctual attendance Other duties as assigned Other Duties and Responsibilities Incumbent is accountable for all duties of this job, and other projects and responsibilities may be added at the City's discretion. POSITION REQUIREMENTS/WORKING CONDITIONS/PRE-EMPLOYMENT REQUIREMENTS Education, Experience, Skills, Formal Training, Licenses, and Certifications Required : Must be at least 18 years of age Must be currently enrolled in, or recently graduated from a two-year or four-year college A valid driver's license, provide proof of a safe driving record, and maintain a safe driving record for continued employment Proficient in Microsoft Office (including ArcGIS, Excel, Word, and Outlook) Experience in one or more of the following: outdoor/environmental education, natural resource management, park maintenance Preferred : College level course work in related field Plant identification experience Vegetation mapping/monitoring experience Fluency in Spanish and/or Hmong Any equivalent combination of education, training and experience, which would provide required knowledge and skills, may be considered. Physical Requirements This position requires a degree of physical stamina and strength, including the ability to: Occasionally sit while driving to work assignments and performing office tasks; frequently stand and constantly walk on uneven terrain in all weather conditions to safely complete assigned tasks Occasional squatting, twisting, climbing, and balancing to inspect assigned areas Frequent bending, kneeling, and reaching below shoulder to perform open space maintenance Frequent light/firm grasp to properly use tools and equipment; occasional fine manipulation use to perform office duties; constant handling to use safely use machinery and light duty equipment Frequently see objects up close to perform office tasks and far away to observe activity for safety hazards or problems Occasional stepping up and/or down to enter and exit vehicles and climb ladders; constant actuate mechanism to safely operate light duty equipment and vehicles Standard near and/or far acuity and hearing Occasional lifting of up to fifty (50) pounds from ground to waist to move material and supplies; constant carrying of up to twenty-five (25) pounds at waist level to use weed clearing equipment; occasional carrying of up to fifty (50) pounds to use a backpack sprayer. WORKING CONDITIONS Work is constantly performed indoors and outdoors with constant exposure to extreme temperatures year-round. Position will assist with the maintenance of all City right-of-ways, forestry, and open space sites throughout the year. Snow removal at City facilities, parks, and trails is done when needed. The position requires a great deal of communication with City employees, the public, and outside agencies. Required Materials and Equipment Operates light and heavy equipment such as pick-up truck, small dump truck, skid loader, tractors, horticultural hand tools, pruners, self-propelled, walk-behind mowers, riding mowers, 20-foot trailers, water equipment, vegetation mapping/monitoring equipment and various herbicide application equipment as necessary. Depending on the project, may also utilize personal computers, keyboards, calculators, telephones, copy machines, and other standard office equipment, and AED machine. PRE-EMPLOYMENT REQUIREMENTS Candidates must be legally entitled to work in the United States and must successfully pass a criminal background check, reference check, and substance screen. There may be additional pre-employment requirements depending on the nature of the position. We are a caring, courteous, team-oriented organization committed to public service excellence. Employees thrive in a culture that is respectful, professional and diverse. Our work culture encourages passionate, positive and enthusiastic employees. Westminster is a drug-free workplace and an Equal Opportunity Employer. Closing Date/Time: 3/8/2021 8:30 AM Mountain